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Patient Pathway Co-Ordinator Specialist Medicine
Mid and South Essex NHS Foundation Trust
Inner London, Greater London
GBP 28,392 per year
Radiographer
Job summary Are you passionate about digital transformation and improving patient care?
1 month(s) ago
Patient Pathway Co-Ordinator Specialist Medicine
Mid and South Essex NHS Foundation Trust
Inner London, Greater London
GBP 28,392 per year
Radiographer
Job summary Are you passionate about digital transformation and improving patient care?
1 month(s) ago
Security Officer
Sandwell and West Birmingham NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We require several Security Officers (Band 3) to assist in the maintenance of Security to protect people and property, deter and detect crime and p…
1 month(s) ago
Security Officer
Sandwell and West Birmingham NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We require several Security Officers (Band 3) to assist in the maintenance of Security to protect people and property, deter and detect crime and p…
1 month(s) ago
Medical Receptionist
Hollyoaks Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for a medical receptionist for 3 afternoon shifts per week to join our team at Hollyoaks Medical Centre.
1 month(s) ago
Medical Receptionist
Hollyoaks Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for a medical receptionist for 3 afternoon shifts per week to join our team at Hollyoaks Medical Centre.
1 month(s) ago
SDEC Receptionist
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,813 - 27,890 per year
Radiographer
Job summary The ability to speak Welsh is essential for this post An exciting opportunity has arisen to recruit an Emergency Department Receptionist to join th…
1 month(s) ago
SDEC Receptionist
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,813 - 27,890 per year
Radiographer
Job summary The ability to speak Welsh is essential for this post An exciting opportunity has arisen to recruit an Emergency Department Receptionist to join th…
1 month(s) ago
Receptionist
Jubilee Gardens Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Jubilee Gardens Medical Centre is looking for a part-time Receptionist to join our friendly team.
1 month(s) ago
Receptionist
Jubilee Gardens Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Jubilee Gardens Medical Centre is looking for a part-time Receptionist to join our friendly team.
1 month(s) ago
Mental Health Practitioner
Pennine Care NHS FT
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary As part of the wider Older Peoples Mental Health Services an exciting opportunity has arisen for a Mental Health Practitioner to join the Young Ons…
1 month(s) ago
Mental Health Practitioner
Pennine Care NHS FT
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary As part of the wider Older Peoples Mental Health Services an exciting opportunity has arisen for a Mental Health Practitioner to join the Young Ons…
1 month(s) ago
Scrub Nurse - Obstetric Theatres
Croydon Health Services NHS Trust
Inner London, Greater London
GBP 36,943 - 44,900 per year
Radiographer
Job summary Obstetric Theatres Scrub Nurse Band 5 ,Fixed contract Maternity Cover Croydon University Hospital , Obstetric Theatres This is an exciting opportun…
1 month(s) ago
Scrub Nurse - Obstetric Theatres
Croydon Health Services NHS Trust
Inner London, Greater London
GBP 36,943 - 44,900 per year
Radiographer
Job summary Obstetric Theatres Scrub Nurse Band 5 ,Fixed contract Maternity Cover Croydon University Hospital , Obstetric Theatres This is an exciting opportun…
1 month(s) ago
Clinical Administrator
Bradley's Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Bradley's Practice - We have Part Time clinical administrator role based at both of our sites, Mold and Buckley .
1 month(s) ago
Clinical Administrator
Bradley's Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Bradley's Practice - We have Part Time clinical administrator role based at both of our sites, Mold and Buckley .
1 month(s) ago
Social Prescribing Link Worker
Teldoc
Inner London, Greater London
GP/General Practitioner
Job summary Teldoc Primary Care Network (PCN) are recruiting for a Social Prescribing Link Worker to join our small, dynamic team as part of the continuing exp…
1 month(s) ago
Social Prescribing Link Worker
Teldoc
Inner London, Greater London
GP/General Practitioner
Job summary Teldoc Primary Care Network (PCN) are recruiting for a Social Prescribing Link Worker to join our small, dynamic team as part of the continuing exp…
1 month(s) ago
Specialist Nurse
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Transcend is a newly commissioned service established to explore how Gender Incongruence can be best supported and treated within a Primary Care se…
1 month(s) ago
Specialist Nurse
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Transcend is a newly commissioned service established to explore how Gender Incongruence can be best supported and treated within a Primary Care se…
1 month(s) ago
Human Resources Advisor
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary An exciting opportunity has arisen for an innovative and passionate HR professional to join our workforce directorate in the role of HR Advisor.
1 month(s) ago
Human Resources Advisor
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary An exciting opportunity has arisen for an innovative and passionate HR professional to join our workforce directorate in the role of HR Advisor.
1 month(s) ago
Enhanced Frailty Health and Social Care Coordinator
Harrow Health CIC
Inner London, Greater London
GBP 24,784 - 25,750 per year
GP/General Practitioner
Job summary The Enhanced Frailty Team , in conjunction with the wider multi-disciplinary team, comprises of a Consultant Geriatrician, Chief Medical Officer, E…
1 month(s) ago
Enhanced Frailty Health and Social Care Coordinator
Harrow Health CIC
Inner London, Greater London
GBP 24,784 - 25,750 per year
GP/General Practitioner
Job summary The Enhanced Frailty Team , in conjunction with the wider multi-disciplinary team, comprises of a Consultant Geriatrician, Chief Medical Officer, E…
1 month(s) ago
Administrator Abersychan Group Practice
GP Practice in Wales
Inner London, Greater London
GBP 12 - 30 per hour
GP/General Practitioner
Job summary Hourly Rate: £12.81 30 hours a week This position will require the successful candidate to split their hours between reception / care navigation du…
1 month(s) ago
Administrator Abersychan Group Practice
GP Practice in Wales
Inner London, Greater London
GBP 12 - 30 per hour
GP/General Practitioner
Job summary Hourly Rate: £12.81 30 hours a week This position will require the successful candidate to split their hours between reception / care navigation du…
1 month(s) ago
Elective Care Telephonist
Harrow Health CIC
Inner London, Greater London
GBP 24,784 per year
GP/General Practitioner
Job summary We are recruiting a Community Healthcare Coordinator Telephonist to join our Community Support team.
1 month(s) ago
Elective Care Telephonist
Harrow Health CIC
Inner London, Greater London
GBP 24,784 per year
GP/General Practitioner
Job summary We are recruiting a Community Healthcare Coordinator Telephonist to join our Community Support team.
1 month(s) ago
General Practice Assistant (GPA)
Longrove Surgery
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Longrove Surgery are looking for a General Practice Assistant (GPA) to join the team.
1 month(s) ago
General Practice Assistant (GPA)
Longrove Surgery
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Longrove Surgery are looking for a General Practice Assistant (GPA) to join the team.
1 month(s) ago
(IMS) Business Change Manager Band 5
United Lincolnshire Hospitals NHS Trust
East Yorkshire and Northern Lincolnshire, Yorkshire and the Humber
GBP 32,073 - 39,043 per year
Radiographer
Job summary We have a wide Procurement team at United Lincolnshire Teaching Hospitals, comprising a Clinical Procurement Team & Clinical Procurement Specialist…
1 month(s) ago
(IMS) Business Change Manager Band 5
United Lincolnshire Hospitals NHS Trust
East Yorkshire and Northern Lincolnshire, Yorkshire and the Humber
GBP 32,073 - 39,043 per year
Radiographer
Job summary We have a wide Procurement team at United Lincolnshire Teaching Hospitals, comprising a Clinical Procurement Team & Clinical Procurement Specialist…
1 month(s) ago
District Nurse Deputy Team Leader (Annex 21a)
Powys Teaching Health Board
Inner London, Greater London
GBP 40,559 - 48,841 per year
Radiographer
Job summary Are you looking to make the difference in the lives of others by delivering care the way you've always wanted to?
1 month(s) ago
District Nurse Deputy Team Leader (Annex 21a)
Powys Teaching Health Board
Inner London, Greater London
GBP 40,559 - 48,841 per year
Radiographer
Job summary Are you looking to make the difference in the lives of others by delivering care the way you've always wanted to?
1 month(s) ago
Care Navigator
HORTON PARK MEDICAL PRACTICE
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for a part-time (25 hours) Care Navigator/Receptionist to join our friendly, patient-focused team.
1 month(s) ago
Care Navigator
HORTON PARK MEDICAL PRACTICE
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for a part-time (25 hours) Care Navigator/Receptionist to join our friendly, patient-focused team.
1 month(s) ago
Healthcare Cleaning Operative - Deep Clean Team
South West Yorkshire Partnership NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary 37.5 hours per week Hi, I'm Ian, and I'm really pleased you're looking at this opportunity. I've worked in this service for 16 years, and what keep…
1 month(s) ago
Healthcare Cleaning Operative - Deep Clean Team
South West Yorkshire Partnership NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary 37.5 hours per week Hi, I'm Ian, and I'm really pleased you're looking at this opportunity. I've worked in this service for 16 years, and what keep…
1 month(s) ago
Care Assistant
Zoe’s Place Baby Hospice
Inner London, Greater London
GBP 24,978 - 28,171 per year
Radiographer
Job summary Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palli…
1 month(s) ago
Care Assistant
Zoe’s Place Baby Hospice
Inner London, Greater London
GBP 24,978 - 28,171 per year
Radiographer
Job summary Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palli…
1 month(s) ago
GP Receptionist / Administrator
Pimlico Health @ The Marven
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greet…
1 month(s) ago
GP Receptionist / Administrator
Pimlico Health @ The Marven
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greet…
1 month(s) ago
Community Mental Health Nurse
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Band 6 Community Mental Health Nurse We are looking for a skilled and motivated Registered Mental Health Nurse to join our Community Mental Health…
1 month(s) ago
Community Mental Health Nurse
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Band 6 Community Mental Health Nurse We are looking for a skilled and motivated Registered Mental Health Nurse to join our Community Mental Health…
1 month(s) ago
Pre and Post Birth Specialist Health Visitor Lead
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary An exciting opportunity has arisen for an experienced Health Visitor/midwife to take on a leadership role and join the new Pre and Post Birth Multi…
1 month(s) ago
Pre and Post Birth Specialist Health Visitor Lead
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary An exciting opportunity has arisen for an experienced Health Visitor/midwife to take on a leadership role and join the new Pre and Post Birth Multi…
1 month(s) ago
Digital Project Manager
Dorset County Hospital NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary We have an exciting opportunity in our Digital Projects and Programmes team for a Digital Project Manager.
1 month(s) ago
Digital Project Manager
Dorset County Hospital NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary We have an exciting opportunity in our Digital Projects and Programmes team for a Digital Project Manager.
1 month(s) ago
Admin
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The post holder will be required to work as part of an administrative team who provide comprehensive and confidential secretarial and administrativ…
1 month(s) ago
Admin
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The post holder will be required to work as part of an administrative team who provide comprehensive and confidential secretarial and administrativ…
1 month(s) ago
Patient Pathway Co-Ordinator Specialist Medicine
Mid and South Essex NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 390-DoM-BR-9859-A
Job summary
Are you passionate about digital transformation and improving patient care? We're looking for a motivated and detail-oriented Patient Pathway Co-Ordinator to support and improve the pathways within Specialist Medicine
This is a 12-month fixed-term opportunity to play a key role in transforming how we manage outpatient demand, helping to streamline pathways and reduce waiting times for patients. You'll work closely with operational, administrative, and clinical teams to ensure we continue to take positive steps in making a difference to our patients.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No Sponsorship is available for this role
Main duties of the job
The management of PTL lists by specialty, liaising with consultants, nurses and administration team. Ensure effective maintenance of patient documentation and note holding systems.
Ensuring clinics schedules are up to date and sent across in timely manor
Deal with patient enquiries, either in person or by telephone forwarding queries to the appropriate person when necessary, taking into account Trust policy, with regards to equality and diversity, confidentiality etc.
Produce and maintain tracking spreadsheets and performance reports, escalating concerns where necessary.
Confident in the use of trust systems and MS software (Word, Excel, Powerpoint)
Plan daily duties and prioritse workload so this is completed in a timely manner and prioritised accordingly in keeping with KPI targets for the role. The postholder will work with some degree of autonomy and will be expected to problem solve for their patients within their remit.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 a year Per Annum (Pro Rata for Part Time)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
390-DoM-BR-9859-A
Job locations
Broomfield
Court Road
Chelmsford
CM1 7ET
United Kingdom
Job description
Job responsibilities
Are you looking for an exciting Patient Pathway Co-Ordinator role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Job description
Job responsibilities
Are you looking for an exciting Patient Pathway Co-Ordinator role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Person Specification
Qualifications
Essential
- NVQ 4 or equivalent experience
- A Level in English and Maths
Knowledge and Experience
Essential
- Significant previous administrative experience within a healthcare setting and experience in using hospital systems
- Up to date knowledge and understanding of key access targets e.g. 18 weeks Referral to Treatment, 2 Week Wait
- Experience of working with IT office packages
Person Specification
Qualifications
Essential
- NVQ 4 or equivalent experience
- A Level in English and Maths
Knowledge and Experience
Essential
- Significant previous administrative experience within a healthcare setting and experience in using hospital systems
- Up to date knowledge and understanding of key access targets e.g. 18 weeks Referral to Treatment, 2 Week Wait
- Experience of working with IT office packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Broomfield
Court Road
Chelmsford
CM1 7ET
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Broomfield
Court Road
Chelmsford
CM1 7ET
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Security Officer
Sandwell and West Birmingham NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 381-CO-7964913
Job summary
We require several Security Officers (Band 3) to assist in the maintenance of Security to protect people and property, deter and detect crime and provide a reassuring presence to our staff, patients and visitors. (Please note that you can be deployed on any premises of Sandwell & West Birmingham Hospital NHS Trust if you are required to do so).
You must be of smart appearance and be able to work as part of a very active team; you will need to cope calmly and effectively with both routine and emergency situations. We are looking for compassionate, professional and courteous individuals. The shift pattern is 4 x 12-hour shifts, working 4 on then 4 off, covering weekends and Public Holidays as they fall.
Main duties of the job
This role involves a wide variety of duties, and you will need to deal with difficult situations and be sensitive when dealing with upset and anxious patients and visitors. You will need to use diplomacy skills to diffuse and de-escalate aggressive behaviour and be able to physically assist in restraining violent individuals who may be patients or visitors. Candidates must possess excellent verbal and written communication skills. The successful candidate will need to be IT literate
As a Security Officer for Sandwell and West Birmingham NHS Trust you will be expected to patrol hospital premises, monitor state of the art CCTV systems from a dedicated Control room based at Midland Metropolitan university Hospital, control access to restricted areas, and respond to alarms, emergencies, and security incidents. Work closely with clinical staff, management, and external agencies such as the police to manage risks including violence and aggression, theft, safeguarding concerns, and public safety issues.
The role requires strong communication skills, both written and spoken, conflict management, and observational skills to effectively de-escalate situations and ensure the wellbeing of patients, staff and visitors. As a Security Officer you must follow NHS policies, health and safety regulations, and national security guidance to support a safe healthcare environment.
About us
Previous security experience in a large and diverse organisation is advantageous, as is possessing an SIA Door Supervisor license and an SIA CCTV license.
A full driving licence is essential, as is the ability to communicate clearly both verbally and in writing.
You will be required to file reports and undertake a range of tasks using computer software. The successful candidate must complete the required training.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
381-CO-7964913
Job locations
SWB NHS Trust
Sandwell and West Birmingham NHS Trust
Sandwell & west Birmingham
B18 7QH
United Kingdom
Job description
Job responsibilities
Please see attached Job Description and Person Specification for details on the main duties and responsibilities
Job description
Job responsibilities
Please see attached Job Description and Person Specification for details on the main duties and responsibilities
Person Specification
Experience
Essential
- Experience in dealing with the general public in diverse, fast moving, customer orientated organisation in a position of the Trust.
Qualifications
Essential
- General GCSE education grade C or above
- Full uk car driving license
- 2 Years Previous security experience in a large and diverse organisation
Desirable
- Evidence of Continued Professional Development in a Security related field. (ACT)
- SIA Door supervisor Licence anmd or CCTV Public Open Space Licence.
- Physical intervention Training - Maybo / CPI trained
Person Specification
Experience
Essential
- Experience in dealing with the general public in diverse, fast moving, customer orientated organisation in a position of the Trust.
Qualifications
Essential
- General GCSE education grade C or above
- Full uk car driving license
- 2 Years Previous security experience in a large and diverse organisation
Desirable
- Evidence of Continued Professional Development in a Security related field. (ACT)
- SIA Door supervisor Licence anmd or CCTV Public Open Space Licence.
- Physical intervention Training - Maybo / CPI trained
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
SWB NHS Trust
Sandwell and West Birmingham NHS Trust
Sandwell & west Birmingham
B18 7QH
United Kingdom
Employer's website
https://www.swbh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
SWB NHS Trust
Sandwell and West Birmingham NHS Trust
Sandwell & west Birmingham
B18 7QH
United Kingdom
Employer's website
https://www.swbh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3050-26-AUG00
Job summary
We are looking for a medical receptionist for 3 afternoon shifts per week to join our team at Hollyoaks Medical Centre.
We require a receptionist with a good understanding of EMIS WEB and proven experience of working in a fast paced environment. The ideal candidate will be highly motivated and able to work under pressure to meet deadlines.
Main duties of the job
We require a receptionist with a good understanding of EMIS WEB. The ideal candidate will be highly motivated and able to work under pressure to meet deadlines. You will need to be a confident, loyal, hard-working, team player with excellent communication skills and a can-do approach to your work.
About us
Hollyoaks Medical Centre is a friendly practice of 4,900 patients. The practice team works to high standards at all times in a fast friendly paced atmosphere.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3050-26-AUG00
Job locations
229 Station Road
Birmingham
B47 6ET
United Kingdom
Job description
Job responsibilities
Reception/ Administration duties:
Providing the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.
To have a thorough knowledge and work in accordance ofpractice policies and procedures.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Liaise with local hospitals and other agencies as appropriate.
Receive telephone calls and enter them onto triage list as appropriate, ensuring accurate information is recorded to enable the clinical team to deal with patient queries effectively.
Give results of investigations/tests, i.e. blood, urine, etc. to patients
Registration of new patients and updating patients' records as required.
Deal with all general inquiries, explain procedures, and make new and follow-up appointments.
To Provide support for clinicians to enable the effective day-to-day running of the practice.
To undertake any other tasks allocated by doctors /managers.
Repeat Prescriptions:
To have a thorough knowledge of the repeat prescription procedures
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
To deal with queries relating to repeat prescriptions
Job description
Job responsibilities
Reception/ Administration duties:
Providing the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.
To have a thorough knowledge and work in accordance ofpractice policies and procedures.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Liaise with local hospitals and other agencies as appropriate.
Receive telephone calls and enter them onto triage list as appropriate, ensuring accurate information is recorded to enable the clinical team to deal with patient queries effectively.
Give results of investigations/tests, i.e. blood, urine, etc. to patients
Registration of new patients and updating patients' records as required.
Deal with all general inquiries, explain procedures, and make new and follow-up appointments.
To Provide support for clinicians to enable the effective day-to-day running of the practice.
To undertake any other tasks allocated by doctors /managers.
Repeat Prescriptions:
To have a thorough knowledge of the repeat prescription procedures
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
To deal with queries relating to repeat prescriptions
Person Specification
Qualifications
Essential
- EMIS Web clinical system
- Previous experience as a GP Receptionist.
Person Specification
Qualifications
Essential
- EMIS Web clinical system
- Previous experience as a GP Receptionist.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hollyoaks Medical Centre
Address
229 Station Road
Birmingham
B47 6ET
United Kingdom
Employer's website
https://www.hollyoaksmedicalcentre.co.uk (Opens in a new tab)
Employer details
Employer name
Hollyoaks Medical Centre
Address
229 Station Road
Birmingham
B47 6ET
United Kingdom
Employer's website
https://www.hollyoaksmedicalcentre.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
SDEC Receptionist
Betsi Cadwaladr University Health Board View all jobs
Posted 1 month(s) ago
Reference: 050-AC419-0826W
Job summary
The ability to speak Welsh is essential for this post
An exciting opportunity has arisen to recruit an Emergency Department Receptionist to join the Emergency Care Directorate's Administration Team at Ysbyty Glan Clwyd.
As a part of this very busy team, the successful applicant is expected to be very flexible, have a pleasant personality and a positive approach to their work. Applicants must also have a good standard of education, be adaptable and have good organisational skills. This individual will require excellent communication skills and the ability to deal with sensitive matters and highly confidential patient information.
Previous receptionist/administrative experience and knowledge of the Welsh Patient Administration System (WPAS) and Symphony is desirable but not essential as full training will be provided.
Overtime is available.
Main duties of the job
The SDEC receptionist is responsible for providing an efficient front-line service to the Same Day Emergency Care Unit within the Emergency Quadrant. You are expected to deliver a high standard of customer care to a wide range of client groups including, patients, relatives and their carers whilst working as part of a multi-disciplinary team.
By the nature of the duties the post holder will be required to maintain strict confidentiality and will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-AC419-0826W
Job locations
Ysbyty Glan Clwyd
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Up to GCSE standard for Maths and English or equivalent experience
Desirable
- ECDL
Experience
Essential
- Experience of office and administration
- Experience of setting up and using filing/IT systems
- Familiar with WPAS, IFIT, Welsh Clinical Portal and Emis Health
Desirable
- Previous NHS experience
- Experience in managing clinic diaries/appointment schedules
Skills
Essential
- Awareness of willingness to be involved in implementing change
- IT Computer Literate
- Effective communication skills
Desirable
- Ability to speak Welsh (Level 3)
- Familiarity with GDPR regulations
Other
Essential
- Team Player
- Work on own initiative
Desirable
- Ability to motivate others
- Ability to organise work within the department
Person Specification
Qualifications
Essential
- Up to GCSE standard for Maths and English or equivalent experience
Desirable
- ECDL
Experience
Essential
- Experience of office and administration
- Experience of setting up and using filing/IT systems
- Familiar with WPAS, IFIT, Welsh Clinical Portal and Emis Health
Desirable
- Previous NHS experience
- Experience in managing clinic diaries/appointment schedules
Skills
Essential
- Awareness of willingness to be involved in implementing change
- IT Computer Literate
- Effective communication skills
Desirable
- Ability to speak Welsh (Level 3)
- Familiarity with GDPR regulations
Other
Essential
- Team Player
- Work on own initiative
Desirable
- Ability to motivate others
- Ability to organise work within the department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Glan Clwyd
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Glan Clwyd
Sarn Lane
Bodelwyddan
LL18 5UJ
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5313-26-0000
Job summary
Jubilee Gardens Medical Centre is looking for a part-time Receptionist to join our friendly team. The successful applicant will be enthusiastic and confident in dealing with members of the public in a calm and professional manner, whilst delivering excellent customer service.
Main duties of the job
The role is patient focussed and you will carry out a variety of roles including:
- Booking appointments and dealing with patient inquiries over the phone and face-to-face.
- Scanning, filing and other administrative duties.
- Processing prescription requests.
- Signposting patients to the correct service etc.
You will work alongside a team of receptionists to ensure that all processes are carried out to a high standard.
About us
We are a long-established GP practice with approximately 7,800 patients, committed to providing excellent patient care. As part of our team, you will have the opportunity to work in a supportive and professional environment.
We use the SystmOne clinical computer system, and full training will be provided for the right candidate. We are looking for someone who is enthusiastic, motivated, and ready to contribute to the wellbeing of our patients.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A5313-26-0000
Job locations
Jubilee Gardens
Southall
UB1 2TJ
United Kingdom
Job description
Job responsibilities
Job Description Receptionist
Job Title: Receptionist
Responsible to: Practice Manager/Reception Manager
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
Job description
Job responsibilities
Job Description Receptionist
Job Title: Receptionist
Responsible to: Practice Manager/Reception Manager
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working within a reception/administration team. Experience of dealing with the general public (Face to Face and over the telephone) Excellent telephone manner Confident with IT systems
Desirable
- Experience of working within NHS / GP surgery Experience of working with clinical systems
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experience of working within a reception/administration team. Experience of dealing with the general public (Face to Face and over the telephone) Excellent telephone manner Confident with IT systems
Desirable
- Experience of working within NHS / GP surgery Experience of working with clinical systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Jubilee Gardens Medical Centre
Address
Jubilee Gardens
Southall
UB1 2TJ
United Kingdom
Employer's website
https://www.jubileegardensmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Jubilee Gardens Medical Centre
Address
Jubilee Gardens
Southall
UB1 2TJ
United Kingdom
Employer's website
https://www.jubileegardensmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 311-S764-26-A
Job summary
As part of the wider Older Peoples Mental Health Services an exciting opportunity has arisen for a Mental Health Practitioner to join the Young Onset and Rarer Dementia team.
This award winning team is based at The Meadows within the borough of Stockport and provides support for clients (under 65) and their carers.
The team are responsible for providing interventions to people with a diagnosis of a young onset dementia, or a rarer type of dementia, in a community setting involving particularly challenging and complex cases.
Main duties of the job
To carry out a thorough assessment of the service users' current mental health needs, including risk assessment, psychological needs and cognitive functioning.
To demonstrate the ability to make decisions in relation to the clinical management of individual patients and make critical clinical judgements in relation to mental health and care provision within the community setting.
To be able to assess and manage clients presenting with co-morbidities of physical and mental health needs including the impact of medication.
Provide advice on issues related to activities of daily living, working with service users / carers / relatives with regards to all aspects of the care package.
Communicate clearly with service users who may lack insight into their condition and the risk issues involved.
To demonstrate the ability to make decisions in relation to the clinical management of individual patients and make critical clinical judgements in relation to mental health and care provision within the community setting.
To be able to assess and manage clients presenting with co-morbidities of physical and mental health needs including the impact of medication.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year PA, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
311-S764-26-A
Job locations
The Meadows
Owens Farm Drive
Offerton, Stockport
SK2 5EQ
United Kingdom
Job description
Job responsibilities
Clinical Work
To work in the community and liaise with in-patient areas assessing and prioritising clients appropriatelyTo manage a caseload of clients with complex and challenging mental health needs
To assess clients in the most appropriate location often in their own home working in accordance with the Lone Working PolicyTo plan and implement client centred interventions using selected and graded activity to meet the needs of the individual ensuring issues of behavioural disturbance, aggression, wandering, mood disorder, psychosis and de-motivation are consideredContribute to making decisions regarding client care in consultation with the multi-disciplinary team.Undertake the assessment, planning, implementation and evaluation of specific packages of care (in conjunction with other team members).Maintain standards with regards to the quality of interventions provided.Work within the framework of the Care Programme approach act as care coordinator / care manager, as required.Work within the framework of the All Agency Safeguarding Vulnerable AdultsPolicy and be willing to undertake relevant training. Provide advice on issues related to activities of daily living, working with service users / carers / relatives with regards to all aspects of the care packageCommunicate clearly with service users who may lack insight into their condition and the risk issues involved.To carry out a thorough assessment of the service users current mental health needs, including risk assessment, psychological needs and cognitive functioningTo demonstrate the ability to make decisions in relation to the clinical management of individual patients and make critical clinical judgements in relation to mental health and care provision within the community settingTo be able to assess and manage clients presenting with co-morbidities of physical and mental health needs including the impact of medication.Maintain confidentiality and a high professional standard at all times. Research and AuditTo ensure that Paris records are efficiently maintainedTo contribute to audits as requiredTo provide relevant data as required in line with performance monitoring targetsTo participate in research and development opportunities as directed by team or service managerEducation and TrainingTo contribute to the on-going training and development of non- mental health trained staff with regard to mental health issues.To have effective presentation skills in order to positively promote the Young and Rarer Dementia Team.To provide mentorship, education and training to learners from a range of professional backgrounds.To attend mandatory and other training as identified as relevant to the post and necessary to ensure safe effective practiceService Development To participate in monitoring and evaluation of the effectiveness of service delivery and contribute to developments relevant to mental health services.ManagementTo provide engage in peer supervision, advice and support to team members across the divisional team. To deal appropriately with clinical incidents, complaints etc. from patients, relatives and members of the public, via line manager, in accordance with Trust policyThis job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.General Duties of all post holdersTo undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.To be aware of and work towards the Trusts strategic goals.Standards of Business ConductThe post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant
Job description
Job responsibilities
Clinical Work
To work in the community and liaise with in-patient areas assessing and prioritising clients appropriatelyTo manage a caseload of clients with complex and challenging mental health needs
To assess clients in the most appropriate location often in their own home working in accordance with the Lone Working PolicyTo plan and implement client centred interventions using selected and graded activity to meet the needs of the individual ensuring issues of behavioural disturbance, aggression, wandering, mood disorder, psychosis and de-motivation are consideredContribute to making decisions regarding client care in consultation with the multi-disciplinary team.Undertake the assessment, planning, implementation and evaluation of specific packages of care (in conjunction with other team members).Maintain standards with regards to the quality of interventions provided.Work within the framework of the Care Programme approach act as care coordinator / care manager, as required.Work within the framework of the All Agency Safeguarding Vulnerable AdultsPolicy and be willing to undertake relevant training. Provide advice on issues related to activities of daily living, working with service users / carers / relatives with regards to all aspects of the care packageCommunicate clearly with service users who may lack insight into their condition and the risk issues involved.To carry out a thorough assessment of the service users current mental health needs, including risk assessment, psychological needs and cognitive functioningTo demonstrate the ability to make decisions in relation to the clinical management of individual patients and make critical clinical judgements in relation to mental health and care provision within the community settingTo be able to assess and manage clients presenting with co-morbidities of physical and mental health needs including the impact of medication.Maintain confidentiality and a high professional standard at all times. Research and AuditTo ensure that Paris records are efficiently maintainedTo contribute to audits as requiredTo provide relevant data as required in line with performance monitoring targetsTo participate in research and development opportunities as directed by team or service managerEducation and TrainingTo contribute to the on-going training and development of non- mental health trained staff with regard to mental health issues.To have effective presentation skills in order to positively promote the Young and Rarer Dementia Team.To provide mentorship, education and training to learners from a range of professional backgrounds.To attend mandatory and other training as identified as relevant to the post and necessary to ensure safe effective practiceService Development To participate in monitoring and evaluation of the effectiveness of service delivery and contribute to developments relevant to mental health services.ManagementTo provide engage in peer supervision, advice and support to team members across the divisional team. To deal appropriately with clinical incidents, complaints etc. from patients, relatives and members of the public, via line manager, in accordance with Trust policyThis job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.General Duties of all post holdersTo undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.To be aware of and work towards the Trusts strategic goals.Standards of Business ConductThe post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant
Person Specification
Education/Qualifications
Essential
- RMN or appropriate registered AHP
- Short courses and experience to post graduate diploma level
- Evidence of continuing professional development
Desirable
- Accredited skills training
- Trained to degree level
- Demonstrable experience in mental health
- An accredited mentor for nursing students
Experience
Essential
- Experience of working within Old Age Psychiatry and with people with dementia.
- Experience of acting as care co-ordinator under the Care Programme Approach
- Monitoring effects and side effects of service user medication
- Assessing service users capacity to manage own medication
- Experience of MDT working
Desirable
- Experience of community based mental health services
- Experience in young onset or rarer dementias
- Experience of working with carers in a collaborative way
- Experience of working with voluntary sector
- Experience of providing supervision
Person Specification
Education/Qualifications
Essential
- RMN or appropriate registered AHP
- Short courses and experience to post graduate diploma level
- Evidence of continuing professional development
Desirable
- Accredited skills training
- Trained to degree level
- Demonstrable experience in mental health
- An accredited mentor for nursing students
Experience
Essential
- Experience of working within Old Age Psychiatry and with people with dementia.
- Experience of acting as care co-ordinator under the Care Programme Approach
- Monitoring effects and side effects of service user medication
- Assessing service users capacity to manage own medication
- Experience of MDT working
Desirable
- Experience of community based mental health services
- Experience in young onset or rarer dementias
- Experience of working with carers in a collaborative way
- Experience of working with voluntary sector
- Experience of providing supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
The Meadows
Owens Farm Drive
Offerton, Stockport
SK2 5EQ
United Kingdom
Employer's website
Employer details
Employer name
Pennine Care NHS FT
Address
The Meadows
Owens Farm Drive
Offerton, Stockport
SK2 5EQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Scrub Nurse - Obstetric Theatres
Croydon Health Services NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 199-8025701-RB-MC
Job summary
Obstetric Theatres Scrub Nurse Band 5 ,Fixed contract Maternity Cover
Croydon University Hospital , Obstetric Theatres
This is an exciting opportunity to provide high-quality adult nursing care while supporting women, babies, and families in a dynamic maternity and obstetric setting. You will deliver safe, compassionate care, administer medications within your competence, and contribute to pregnancy-related and new born care within your scope, with support from specialists when needed.
Compassion and communication are at the heart of this role, ensuring patients feel informed, empowered, and cared for at every stage. You will play a key part in maintaining patient safety, driving service improvements, and supporting colleagues and students to reach their potential.
With access to training, development, and opportunities to promote evidence-based practice, you will be encouraged to grow your skills and shape the future of care.
Interviews: tbc
Main duties of the job
The successful candidates will be part of the clinical team who ensure that clinical care of patients, and others using the services, receive an efficient and quality service.
The role responsibilities will be to:
- Prepare the clinical areas (theatres) to receive patients for surgical procedures
- Provide assistance in clinical areas for immediate post-operative care when the need arises
- Assist in the positioning and preparation of the patient as directed by the surgical team
- Ensurethat any specimens are correctly labelled and dispatched to the lab
- Ensure all care is documented on the IT system, including all disposables, and everything is logged accurately on the correct system in accordance with Trust and departmental policy and procedures
- Help control cross infection by observing departmental policy regarding
- Uniform code
- Maintaining a clean working environment
- Decontamination/sterilisation procedures
- Aseptic technique
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year pa inc HCAS (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
199-8025701-RB-MC
Job locations
Croydon University Hospital
530 London Road
Thornton Heath
CR7 7YE
United Kingdom
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person Specification
Education/Qualifications
Essential
- Nurse or Operating Department Practitioner -registered with NMC or HPC
- UK Recognised Anaesthetic course (for nurses wanting to practice Anaesthetics)
- Evidence of continued professional development
Desirable
- Teaching & assessing qualification
- laser training
Experience
Essential
- Up to date clinical knowledge Experience in an acute setting
Desirable
- Previous experience in a perioperative environment
- Ability to supervise and motivate others
Skills and Knowledge
Essential
- Able to work in Theatres with minimum supervision following achievement of set objectives within 3-6 months
- Planning, delivering and evaluating care
- Problem solving and analytical skills
- Ability to prioritise clinical need
- Able to manage difficult situations
- Able to work using own initiative and be self-motivated
- Proven communication skills both orally and in writing
- Able to prioritise and meet deadlines
Desirable
- oParticipates in research and audit
Other factors / Special circumstances
Essential
- Adaptable
- Able to work as part of a team
- Able to work under pressure
- Able to work a rota of mixed shifts as the service requires.
- Basic IT skills to use different IT packages such as Word & Outlook
Desirable
- Awareness of current healthcare developments appropriate to area
- Awareness of Care Models and Care Planning in Surgical Environment
Person Specification
Education/Qualifications
Essential
- Nurse or Operating Department Practitioner -registered with NMC or HPC
- UK Recognised Anaesthetic course (for nurses wanting to practice Anaesthetics)
- Evidence of continued professional development
Desirable
- Teaching & assessing qualification
- laser training
Experience
Essential
- Up to date clinical knowledge Experience in an acute setting
Desirable
- Previous experience in a perioperative environment
- Ability to supervise and motivate others
Skills and Knowledge
Essential
- Able to work in Theatres with minimum supervision following achievement of set objectives within 3-6 months
- Planning, delivering and evaluating care
- Problem solving and analytical skills
- Ability to prioritise clinical need
- Able to manage difficult situations
- Able to work using own initiative and be self-motivated
- Proven communication skills both orally and in writing
- Able to prioritise and meet deadlines
Desirable
- oParticipates in research and audit
Other factors / Special circumstances
Essential
- Adaptable
- Able to work as part of a team
- Able to work under pressure
- Able to work a rota of mixed shifts as the service requires.
- Basic IT skills to use different IT packages such as Word & Outlook
Desirable
- Awareness of current healthcare developments appropriate to area
- Awareness of Care Models and Care Planning in Surgical Environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road
Thornton Heath
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road
Thornton Heath
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 month(s) ago
Reference: A1220-26-0002
Job summary
Bradley's Practice - We have Part Time clinical administrator role based at both of our sites, Mold and Buckley . Hours of work can vary from 07.45am - 18.30pm, Monday to Friday.
The role of a clinical administrator is to be the welcoming face of the practice, dealing with telephone calls and visitors and an effective manner. You would also be working on navigation and booking patients into appointments. The work is varied and interesting and can be challenging.
Main duties of the job
We are looking for a self motivated individual who is capable of working on their own initiative and also who can work well with others. You would need to be well organised and be patient focused. Excellent IT skills are an advantage as most of the work involves using PC's on a daily basis. Would be an advantage if you have previous clinical experience.
About us
At Bradley's Practice we have 9 GP partners, Nurses, Advanced Nurse Practitioners and Health Care Assistants - these clinical staff are supported by reception and admin staff, who in turn are all managed by Operations Managers. We are a dual sited practice with offices in both Buckley and Mold which cover a wide practice area, with approx 18000 patients.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1220-26-0002
Job locations
Buckley Medical Centre
Alltami Road
Buckley
Flintshire
CH7 3PG
United Kingdom
Glanrafon Medical Centre
Glanrafon Road
Mold
Clwyd
CH7 1PA
United Kingdom
Job description
Job responsibilities
Clinical Administrator
Operating Telecommunications System
Receive and make Practice telephone calls, e.g. dealing with patient queries.
Maintaining telephone directory of necessary telephone contacts.
Receiving and recording messages for Doctors and other members of staff, ensuring that any information about unresolved matters is passed on.
Operation Of Computer Clinic System
Adding and cancelling appointments on computerised system.
Identifying patient details, collate information and pass to navigation team.
Reporting faults with hardware or software relating to Emis medical system to supervisor.
Inputting requests for Home Visits onto the computer.
Using Electronic Mail to send and receive messages, internally and externally.
Receive and Assist Patients
Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.
Identify and pass on patient prescription sheets.
Collect and record dispensing/private fees and provide receipts where applicable.
Inform patients of complaints procedures and log any informal complaints.
Order ambulance transport for patient when required.
Navigation
Using our triage system to book appropriate appointments for patients
Cancelling appointments when requested
Working through emails and tasks and signposting patients for best care
Stock Control
Ensuring an adequate supply of stationary, documents, bottles etc.
Maintain Reception Area
Making sure any displays/patient notices are kept tidy and up to date.
Making sure the reception desk is attended at all times.
Security of Premises
Opening and closing premises when necessary.
ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.
Job description
Job responsibilities
Clinical Administrator
Operating Telecommunications System
Receive and make Practice telephone calls, e.g. dealing with patient queries.
Maintaining telephone directory of necessary telephone contacts.
Receiving and recording messages for Doctors and other members of staff, ensuring that any information about unresolved matters is passed on.
Operation Of Computer Clinic System
Adding and cancelling appointments on computerised system.
Identifying patient details, collate information and pass to navigation team.
Reporting faults with hardware or software relating to Emis medical system to supervisor.
Inputting requests for Home Visits onto the computer.
Using Electronic Mail to send and receive messages, internally and externally.
Receive and Assist Patients
Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.
Identify and pass on patient prescription sheets.
Collect and record dispensing/private fees and provide receipts where applicable.
Inform patients of complaints procedures and log any informal complaints.
Order ambulance transport for patient when required.
Navigation
Using our triage system to book appropriate appointments for patients
Cancelling appointments when requested
Working through emails and tasks and signposting patients for best care
Stock Control
Ensuring an adequate supply of stationary, documents, bottles etc.
Maintain Reception Area
Making sure any displays/patient notices are kept tidy and up to date.
Making sure the reception desk is attended at all times.
Security of Premises
Opening and closing premises when necessary.
ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.
Person Specification
Skills
Essential
- Excellent communication skills (Written and Oral)
- IT skills
- Time Management and the ability to work to deadlines
- Negotiation and conflict management
- Problem solving skills
- Interpersonal skills
Desirable
- Typing skills (preferably in a medical environment)
Experience
Essential
- Practical experience of working with others
- Experience of using own initiative
- Experience of customer service
Desirable
- Experience of working within a General Practice Reception environment
- Practical experience of Emis or other medical computerised recording systems
Knowledge
Desirable
- An understanding of a General Practice Reception environment
Behaviours
Essential
- Planning and organising
- Performing under pressure
- Adaptability
- Team working
- Self motivated
- Flexibility
- Confidentiality
Qualifications
Essential
- Good standard of general education
- Standard Grade Mathematics or Equivalent
- Standard Grade English or Equivalent
Desirable
- NVQ in Customer Service or Administration
Person Specification
Skills
Essential
- Excellent communication skills (Written and Oral)
- IT skills
- Time Management and the ability to work to deadlines
- Negotiation and conflict management
- Problem solving skills
- Interpersonal skills
Desirable
- Typing skills (preferably in a medical environment)
Experience
Essential
- Practical experience of working with others
- Experience of using own initiative
- Experience of customer service
Desirable
- Experience of working within a General Practice Reception environment
- Practical experience of Emis or other medical computerised recording systems
Knowledge
Desirable
- An understanding of a General Practice Reception environment
Behaviours
Essential
- Planning and organising
- Performing under pressure
- Adaptability
- Team working
- Self motivated
- Flexibility
- Confidentiality
Qualifications
Essential
- Good standard of general education
- Standard Grade Mathematics or Equivalent
- Standard Grade English or Equivalent
Desirable
- NVQ in Customer Service or Administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bradley's Practice
Address
Buckley Medical Centre
Alltami Road
Buckley
Flintshire
CH7 3PG
United Kingdom
Employer's website
http://www.bradleyspractice.wales.nhs.uk/home (Opens in a new tab)
Employer details
Employer name
Bradley's Practice
Address
Buckley Medical Centre
Alltami Road
Buckley
Flintshire
CH7 3PG
United Kingdom
Employer's website
http://www.bradleyspractice.wales.nhs.uk/home (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A1923-26-0045
Job summary
Teldoc Primary Care Network (PCN) are recruiting for a Social Prescribing Link Worker to join our small, dynamic team as part of the continuing expansion of our flexible and multi-professional workforce.
We are keen to hear from caring, enthusiastic and empathetic individuals who ideally have previous experience in social prescribing and care-coordination or of working in similar roles in healthcare, social care, housing and the community and voluntary sector.
The social prescribing link worker (SPLW) is a key part of the modern general practice approach to empower people to take control of their health and well-being and access services closer to home. The service works alongside our clinical team to provide patients with support with wider needs by linking them with appropriate support available in the local community. In this exciting and dynamic role youll be helping to address the wider determinants of health, such as debt, poor housing and physical inactivity and will be at the forefront of the emerging neighbourhood health agenda.
Main duties of the job
This role offers the opportunity to work in a dynamic environment where the quality of patient care is at the heart of everything we do. We are seeking a well-rounded Social Prescriber who is confident managing a diverse caseload and able to support individuals presenting with a broad range of needs and varying levels of complexity. The successful candidate will be flexible, proactive, and willing to contribute across the service to ensure the best outcomes for our patients. We are keen to attract the right candidates for these roles and would welcome applications from individuals seeking either full-time or part-time opportunities.
Access to own vehicle and personal laptop is essential as the role involves working across Teldoc PCNs clinical sites and within the community.
About us
Key Relationships:
For an informal discussion about the opportunities available please contact Tom Brettell at [email protected]
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1923-26-0045
Job locations
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
United Kingdom
Job description
Job responsibilities
Key Duties and Responsibilities
- To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes
- To develop trusting relationships by giving people time and focus on what matters to me
- To manage and prioritise your own caseload in accordance with the needs, Teldoc priorities and any urgent support required by individuals on the caseload
- To have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals or agencies, when what the person needs is beyond the scope of this SPLW role
- To work as part of a multi-disciplinary team in a patient facing role using expert knowledge within the SPLW areas and to promote social prescribing and its role in self-management
- To work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured
- To build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing
- To ensure that social prescribing referral codes are inputted to EMIS system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the CCG
- To liaise with the practices and, where practicable, to standardise the social prescribing process across the PCN
- To work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care
- To be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach
- To meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures giving people time to tell their stories and focus on what matters to me and building trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. The role requires working from a strength-based approach focusing on a persons assets
- To be a friendly source of information about wellbeing and prevention approaches
- To help people identify the wider issues that impact on their health and well-being such as debt, poor housing, being unemployed, loneliness and caring responsibilities
- To help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards
- To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
- To work with individuals to co-produce a simple personalised support plan s. Where people may be eligible for a personal health budget, to help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate
- To forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available
- To work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities
- To work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present
- To undertake all mandatory training and induction programmes
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will oversee a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Demonstrate due regard for safeguarding and promoting the welfare of children and adults.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with own and other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance.
Participate in audit where appropriate.
Other Duties: This job description is intended as an outline of the general areas of activity in which the post holder will be expected to participate. It may be reviewed and amended according to the changing needs of the Practice. Changes will be undertaken in discussion with the post holder.
Safeguarding:
The Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Infection Control:
As an employee you have a responsibility to abide by all Infection Control Guidelines provided by the Practice.
Probationary Period:
This post is subject to the requirements of a six month probationary period for new staff only.
Smoke Free Policy
There is a smoke free policy in operation in Teldoc. In accordance with this policy smoking is discouraged and is not permitted anywhere within the buildings or within 15 metres of Teldoc main buildings.
Job description
Job responsibilities
Key Duties and Responsibilities
- To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes
- To develop trusting relationships by giving people time and focus on what matters to me
- To manage and prioritise your own caseload in accordance with the needs, Teldoc priorities and any urgent support required by individuals on the caseload
- To have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals or agencies, when what the person needs is beyond the scope of this SPLW role
- To work as part of a multi-disciplinary team in a patient facing role using expert knowledge within the SPLW areas and to promote social prescribing and its role in self-management
- To work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured
- To build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing
- To ensure that social prescribing referral codes are inputted to EMIS system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the CCG
- To liaise with the practices and, where practicable, to standardise the social prescribing process across the PCN
- To work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care
- To be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach
- To meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures giving people time to tell their stories and focus on what matters to me and building trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. The role requires working from a strength-based approach focusing on a persons assets
- To be a friendly source of information about wellbeing and prevention approaches
- To help people identify the wider issues that impact on their health and well-being such as debt, poor housing, being unemployed, loneliness and caring responsibilities
- To help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards
- To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
- To work with individuals to co-produce a simple personalised support plan s. Where people may be eligible for a personal health budget, to help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate
- To forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available
- To work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities
- To work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present
- To undertake all mandatory training and induction programmes
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will oversee a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Demonstrate due regard for safeguarding and promoting the welfare of children and adults.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with own and other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance.
Participate in audit where appropriate.
Other Duties: This job description is intended as an outline of the general areas of activity in which the post holder will be expected to participate. It may be reviewed and amended according to the changing needs of the Practice. Changes will be undertaken in discussion with the post holder.
Safeguarding:
The Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Infection Control:
As an employee you have a responsibility to abide by all Infection Control Guidelines provided by the Practice.
Probationary Period:
This post is subject to the requirements of a six month probationary period for new staff only.
Smoke Free Policy
There is a smoke free policy in operation in Teldoc. In accordance with this policy smoking is discouraged and is not permitted anywhere within the buildings or within 15 metres of Teldoc main buildings.
Person Specification
Other
Essential
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
Personal Attributes
Essential
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
- Ability to identify risk and assess/manage risk when working with individuals
- Demonstrate personal accountability, emotional resilience and works well under pressure
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Skills and Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- An understanding of the range of support and services available to people in Telford & Wrekin
- Excellent communication skills and confidence in networking with other stakeholders.
- Ability to work as a team member and autonomously.
- Clear, polite telephone manner
- Excellent organisational and time management skills and ability to prioritise a busy workload.
- Computer literate and confident working with common applications (e.g. Microsoft Office).
Desirable
- Knowledge of Health & Social Care networks in the community.
Qualifications
Essential
- Applicants must have a good standard of general education with English and Maths to GCSE level A* to C
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
Desirable
- Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community group
Person Specification
Other
Essential
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
Personal Attributes
Essential
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
- Ability to identify risk and assess/manage risk when working with individuals
- Demonstrate personal accountability, emotional resilience and works well under pressure
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Skills and Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- An understanding of the range of support and services available to people in Telford & Wrekin
- Excellent communication skills and confidence in networking with other stakeholders.
- Ability to work as a team member and autonomously.
- Clear, polite telephone manner
- Excellent organisational and time management skills and ability to prioritise a busy workload.
- Computer literate and confident working with common applications (e.g. Microsoft Office).
Desirable
- Knowledge of Health & Social Care networks in the community.
Qualifications
Essential
- Applicants must have a good standard of general education with English and Maths to GCSE level A* to C
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
Desirable
- Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community group
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Teldoc
Address
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
United Kingdom
Employer's website
Employer details
Employer name
Teldoc
Address
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 350-CC8004936-A
Job summary
Transcend is a newly commissioned service established to explore how Gender Incongruence can be best supported and treated within a Primary Care setting. We are seeking a Specialist Nurse to help deliver this care. The postholder will work closely with our MDT, local GPs, relevant partner agencies, and of course directly with service users.This is an exciting opportunity to contribute to the development of not only a new service, but a new model of care for a disadvantaged and underserved service user group. The role will involve travel across the locality, therefore being a car user is essential.
Main duties of the job
To provide direct clinical nursing care to the service users of Transcend. This will include both direct and indirect interventions to support individuals accessing the service. The ability to work autonomously, as well as part of a wider multidisciplinary team, is essential. The postholder will be responsible for managing a caseload of patients and supporting them throughout their journey with the service.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata / per annum
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
350-CC8004936-A
Job locations
LCVS Building
151 Dale street
Liverpool
L2 2AH
United Kingdom
Job description
Job responsibilities
Principal Responsibilities
- Provide direct clinical nursing care to Transcend service users
- Obtain bloods for routine screening
- Deliver deep Intramuscular injections of GRNH analogues in line with clinical standards and profiles
- Interview, assess and monitor the wellbeing of service users under direct care of Transcend utilising biopsychosocial principals
- Support the delivery of treatment from colleagues
- Understand role of, engage and refer to partner agents as appropriate
- Maintain up to date knowledge of clinical issues and developments in the treatment of Gender Incongruence
- Maintain record keeping in line with professional and Trust standards
- Be an active member of MDT
- To deliver training
- Caseload managment
- Engage in regular supervision and PACE reviews
- Undertake and participate in research and audit as relevant to role and service objectives
- Be aware of and adhere to Trust policies and procedures which are applicable to the role
- Complete risk assessments and ensure that risks are identified and reported as they arise
- Undertake appropriate training and act as a clinical mentor within the service. Support students and other learners in achieving learning outcomes by providing a learning environment with opportunities for observation and training
Professional Responsibilities
- Maintain professional registration and adhere at all times to the Nursing & Midwifery Council (NMC) Code of Professional Conduct
- Ensure accurate and contemporaneous record keeping with due regard to confidentiality
- Deal with difficult situations in relation to Child Protection/ Vulnerable adults and act according to Trust policy and current legislation
- Undertake Trust mandatory training as required, ensuring compliance
Generic Responsibilities for all staff:
All post holders will agree to:
- Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
- Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders
- Challenge the stigma associated with mental health and learning difficulties.
- Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.
- Work across professional and organisational boundaries to improve services for all.
- Maintain their specific knowledge base and develop new skills.
- Value the contribution of the patient / service user voice.
- Operate within any organisational codes of practice or those from a relevant professional body.
- Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
- Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
- Comply with all health and safety legislation and local policies and procedures.
- Adhere to all organisational policies.
- Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment
- Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.
- Attend a one day Just and Learning & Civility and Respect training work shop
- Be an ambassador for Just & Learning and Civility & Respect following the training
- Positively advocate the just and learning culture within your team
- Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team.
- Support their team/services to create a positive environment for Just and Learning Culture
- Participate in Just and Learning Culture events.
- Bring Just and Learning Culture updates/information to the attention of team members and other MCT colleagues they work with.
- Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality.
- Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully.
- Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup.
- Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.
This job description is intended as an outline indicator of general areas of activity and will be reviewed in light of the changing needs of the Trust in consultation with the postholder.
Job description
Job responsibilities
Principal Responsibilities
- Provide direct clinical nursing care to Transcend service users
- Obtain bloods for routine screening
- Deliver deep Intramuscular injections of GRNH analogues in line with clinical standards and profiles
- Interview, assess and monitor the wellbeing of service users under direct care of Transcend utilising biopsychosocial principals
- Support the delivery of treatment from colleagues
- Understand role of, engage and refer to partner agents as appropriate
- Maintain up to date knowledge of clinical issues and developments in the treatment of Gender Incongruence
- Maintain record keeping in line with professional and Trust standards
- Be an active member of MDT
- To deliver training
- Caseload managment
- Engage in regular supervision and PACE reviews
- Undertake and participate in research and audit as relevant to role and service objectives
- Be aware of and adhere to Trust policies and procedures which are applicable to the role
- Complete risk assessments and ensure that risks are identified and reported as they arise
- Undertake appropriate training and act as a clinical mentor within the service. Support students and other learners in achieving learning outcomes by providing a learning environment with opportunities for observation and training
Professional Responsibilities
- Maintain professional registration and adhere at all times to the Nursing & Midwifery Council (NMC) Code of Professional Conduct
- Ensure accurate and contemporaneous record keeping with due regard to confidentiality
- Deal with difficult situations in relation to Child Protection/ Vulnerable adults and act according to Trust policy and current legislation
- Undertake Trust mandatory training as required, ensuring compliance
Generic Responsibilities for all staff:
All post holders will agree to:
- Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
- Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders
- Challenge the stigma associated with mental health and learning difficulties.
- Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.
- Work across professional and organisational boundaries to improve services for all.
- Maintain their specific knowledge base and develop new skills.
- Value the contribution of the patient / service user voice.
- Operate within any organisational codes of practice or those from a relevant professional body.
- Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
- Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
- Comply with all health and safety legislation and local policies and procedures.
- Adhere to all organisational policies.
- Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment
- Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.
- Attend a one day Just and Learning & Civility and Respect training work shop
- Be an ambassador for Just & Learning and Civility & Respect following the training
- Positively advocate the just and learning culture within your team
- Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team.
- Support their team/services to create a positive environment for Just and Learning Culture
- Participate in Just and Learning Culture events.
- Bring Just and Learning Culture updates/information to the attention of team members and other MCT colleagues they work with.
- Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality.
- Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully.
- Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup.
- Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.
This job description is intended as an outline indicator of general areas of activity and will be reviewed in light of the changing needs of the Trust in consultation with the postholder.
Person Specification
Qualifications
Essential
- First level Registered Nurse/Midwife
- Ability to be a clinical mentor (ENB 998/997) or equivalent post registration degree level module or willingness to undertake
Desirable
- Working towards Gender Identity Healthcare qualifications via RCP
- Completion of Management/leadership course
Knowledge/Experience
Essential
- Previous experience of working with Gender Incongruent service users
- Aware of protocols for administering of GRNH analogues
Desirable
- Use of EMIS as a reporting tool
Skills
Essential
- Organised
- Ability to travel
- Excellent communication with colleagues and service users
- Administering IM injections
- Interpreting blood results
- Excellent documentation skills
- Ability to assess and gain information in short timescales
- Ability to build relationships quickly
Person Specification
Qualifications
Essential
- First level Registered Nurse/Midwife
- Ability to be a clinical mentor (ENB 998/997) or equivalent post registration degree level module or willingness to undertake
Desirable
- Working towards Gender Identity Healthcare qualifications via RCP
- Completion of Management/leadership course
Knowledge/Experience
Essential
- Previous experience of working with Gender Incongruent service users
- Aware of protocols for administering of GRNH analogues
Desirable
- Use of EMIS as a reporting tool
Skills
Essential
- Organised
- Ability to travel
- Excellent communication with colleagues and service users
- Administering IM injections
- Interpreting blood results
- Excellent documentation skills
- Ability to assess and gain information in short timescales
- Ability to build relationships quickly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
LCVS Building
151 Dale street
Liverpool
L2 2AH
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
LCVS Building
151 Dale street
Liverpool
L2 2AH
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Human Resources Advisor
Mersey Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 350-TWS8099049-A
Job summary
An exciting opportunity has arisen for an innovative and passionate HR professional to join our workforce directorate in the role of HR Advisor.
We are looking for a motivated, experienced individual to join the team who thrives in a busy environment and takes a solution-focused approach and who can work to deadlines with an attention to detail. We see our HR Advisors as fundamental in supporting colleagues and leaders to do the best for our service users and to deliver perfect care. You will be required to provide professional advice and support to managers on a range of workforce issues.
In order to fulfil this ambitious role you will be CIPD qualified (or working towardswith appropriate experience in a HR setting) and will be an experienced HR professional, with the ability to provide excellent generalist HR advice to a wide range of teams, managers and senior managers.
This is a part time position available, to be based a V7 in Prescot.
Main duties of the job
The postholders will be responsible for providing effective, proactive HR support and advice related to the operational management of services and also support across the wider HR function as required.
There will be requirement for travel throughout the organisation as and when required and the role will be a hybrid of home working and time on site as per the needs of the service with a base at V7, Kings Business Park, Prescot.
The postholders will have effective verbal/written communication and influencing skills along with presentation and organisational skills. You will be required to communicate information to staff at all levels of the organisation and be able to advise managers appropriately and persuasively.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
You will join a collaborative HR team and will report to a HR Manager and work alongside HR Advisors, HR Officers, Senior HR Business Partners and HR Strategic Lead with exposure to varied and interesting casework.
Flexible working requests will be considered for all roles.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
350-TWS8099049-A
Job locations
Kings Business Park, V7 Buildings
Liverpool
L34 1PJ
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents.
Key responsibilities will include provision of advice on Agenda for Change Terms and Conditions and HR Policies and Procedures, together with supporting managers through a range of employee relations processes including management of attendance, disciplinary and informal resolution and will involve supporting review meetings, investigations and hearings.
You will need to demonstrate a range of generalist HR knowledge and experience, have experience of interpreting and advising on terms and conditions, policies and procedures, providing advice and support to managers on HR related issues e.g. absence management, disciplinary, grievance and have up to date knowledge of employment legislation and good employment practice, preferably in and NHS or public sector environment.
In this fast paced environment it is important to be able to work to deadlines whilst paying attention to detail and to be able to prioritise and manage your own work whilst exercising initiative.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents.
Key responsibilities will include provision of advice on Agenda for Change Terms and Conditions and HR Policies and Procedures, together with supporting managers through a range of employee relations processes including management of attendance, disciplinary and informal resolution and will involve supporting review meetings, investigations and hearings.
You will need to demonstrate a range of generalist HR knowledge and experience, have experience of interpreting and advising on terms and conditions, policies and procedures, providing advice and support to managers on HR related issues e.g. absence management, disciplinary, grievance and have up to date knowledge of employment legislation and good employment practice, preferably in and NHS or public sector environment.
In this fast paced environment it is important to be able to work to deadlines whilst paying attention to detail and to be able to prioritise and manage your own work whilst exercising initiative.
Person Specification
Qualifications
Essential
- Working towards CIPD qualification
Desirable
- CIPD
Skills
Essential
- Effective verbal and written communication and influencing skills
- Effective presentation and organisational skills
- Able to communicate information to staff at all levels of the organisation
- Able to deliver training on HR policies and procedures
- Able to maintain confidentiality and deal with situations in a sensitive manner
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the course of action they should take.
- Able to work to deadlines and pay attention to detail
- Able to prioritise and manage own work
- Able to exercise initiative
- Computer literate and able to use MS Office applications
- Ability to travel within the Trust in a timely manner
- Able to build positive relationships with managers, colleagues and Staff Side representatives.
- Able to maintain professional relationships with external contacts/organisations
Experience
Essential
- Demonstrate a range of generalist HR knowledge and experience
- Experience of interpreting and advising on terms and conditions, policies and procedures
- Experience of providing advice and support to managers on HR related issues eg absence management, disciplinary, grievance.
Desirable
- NHS or public sector experience
- Experience of administering the recruitment and selection procedures and interviewing
- Experience of employee relations gained within a unionised environment
- Experience of using and extracting information from HR Databases
Knowledge
Essential
- Up to date knowledge of employment legislation and good employment practice
- Demonstrate a range of generalist HR knowledge
Values
Essential
- ontinuous improvement - committed to making improvements to our services for the benefit of all.
- Accountability - taking ownership to anticipate, develop and deliver high quality care.
- Respect - how we treat others in an inclusive and supportive way.
- Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
- Support - actively supporting others with compassion and courage.
Person Specification
Qualifications
Essential
- Working towards CIPD qualification
Desirable
- CIPD
Skills
Essential
- Effective verbal and written communication and influencing skills
- Effective presentation and organisational skills
- Able to communicate information to staff at all levels of the organisation
- Able to deliver training on HR policies and procedures
- Able to maintain confidentiality and deal with situations in a sensitive manner
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the course of action they should take.
- Able to work to deadlines and pay attention to detail
- Able to prioritise and manage own work
- Able to exercise initiative
- Computer literate and able to use MS Office applications
- Ability to travel within the Trust in a timely manner
- Able to build positive relationships with managers, colleagues and Staff Side representatives.
- Able to maintain professional relationships with external contacts/organisations
Experience
Essential
- Demonstrate a range of generalist HR knowledge and experience
- Experience of interpreting and advising on terms and conditions, policies and procedures
- Experience of providing advice and support to managers on HR related issues eg absence management, disciplinary, grievance.
Desirable
- NHS or public sector experience
- Experience of administering the recruitment and selection procedures and interviewing
- Experience of employee relations gained within a unionised environment
- Experience of using and extracting information from HR Databases
Knowledge
Essential
- Up to date knowledge of employment legislation and good employment practice
- Demonstrate a range of generalist HR knowledge
Values
Essential
- ontinuous improvement - committed to making improvements to our services for the benefit of all.
- Accountability - taking ownership to anticipate, develop and deliver high quality care.
- Respect - how we treat others in an inclusive and supportive way.
- Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
- Support - actively supporting others with compassion and courage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Kings Business Park, V7 Buildings
Liverpool
L34 1PJ
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Kings Business Park, V7 Buildings
Liverpool
L34 1PJ
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Enhanced Frailty Health and Social Care Coordinator
Harrow Health CIC View all jobs
Posted 1 month(s) ago
Reference: B0480-26-0023
Job summary
The Enhanced Frailty Team, in conjunction with the wider multi-disciplinary team, comprises of a Consultant Geriatrician, Chief Medical Officer, Enhanced Frailty GPs, Enhanced Frailty Nurse Practitioners, and Frailty Care Coordinator / Prescribers.
The purpose of the Frailty Team is:
- To provide integrated, pro-active care for people in Harrow aged 65 years of age or over, or identified as frail, with multiple complex long-term conditions, who require more intensive support and care in the community
- To reduce avoidable hospital admissions / re-admissions or A&E attendances
- To support Harrow GPs with intensive case management of these more complex, vulnerable patients to improve the health and wellbeing of patients by providing proactive, responsive and intensive case management
Main duties of the job
The Post Holder will be a highly competent individual, who will play a key role in co-ordinating the Frailty Team activities and act as a Social Prescriber for patients and their families / carers as needed. They will work with members of the team and other health and care providers to share information to jointly plan care and provide a streamlined service.
The post holder will be performance managed with clear objectives designed to evidence your success in delivering excellent patient satisfaction and health outcomes, supporting the Frailty Team patient caseload, developing colleagues skills, and lastly supporting patients to avoid unnecessary hospital admissions.
About us
Harrow Health CIC
Harrow Health CIC began in 2007 by a group of Harrow GPs, whose sole aim was to ensure patients receive a high quality clinical care service within the community. Over the years, Harrow Health has expanded. We now provide many clinical services, which include Mental Health Services, Elective Services, and our Whole Systems Integrated Care Services.
Our Vision:
To provide high quality patient care, enhancing patient experience by providing excellent clinical effectiveness in a safe environment; working in partnership to provide gold standard services and develop a sustainable future for the local health community.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£24,784.50 to £25,750 a year
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
B0480-26-0023
Job locations
Harrow Health CIC- 2nd Floor
7 St John's Road
Harrow
HA1 2EY
United Kingdom
Job description
Job responsibilities
Main Responsibilities
- Work with GP Surgeries to identify potential referrals to the Tier 2 Frailty Service
- Working with Frailty Team colleagues, use risk stratification tools to identify patients at risk and ensure they receive assessment and care in a timely fashion
- Support the Frailty Team in the delivery of Complex Care, coordinating care delivery between service providers as needed
- Make Social Prescribing referrals, as appropriate
- Contribute to planned team huddles and multi-disciplinary team meetings
- Hold regular welfare calls with the patient / carer
- Maintain excellent working relationships with all those involved in the provision and development of services for those with long-term conditions, sharing regular updates of planned care and any changes when they occur
- Work closely with the Frailty Team and others involved in care delivery to ensure patients have relevant referrals and access in place; attend and liaise with the Frailty Team MDT groups, regularly attending case conferences and providing relevant updates
Communication Skills
The post-holder will recognize the importance of effective communication within the team and will strive to:
- Communicate with patients in a welcoming way, which is non-judgmental and respects patients feelings, circumstances, and rights
- Utilise and demonstrate sensitive communication styles to ensure patients are fully informed of reasons for contact when contacting them for example, on welfare calls
- Communicate highly sensitive patient information and progress effectively with other team members and outside relevant health and social care providers, as appropriate
- Ensure all documented notes are contemporaneous
Supporting Responsibilities
Quality
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Participate in the management, review, and identification of learning from patient complaints and significant events
- Deliver evidence-based care according to the National Institute for Clinical Excellence (NICE) and Care Quality Commission (CQC) guidelines
Information Technology
- Possess basic computing and keyboard skills
- Have a good working knowledge of relevant areas of clinical systems and other programmes as appropriate to the role
- Demonstrate a good working knowledge of the policy on information and clinical governance
Research and Audit
- Contribute to the collection of data for research/audit purposes
- Identify audit topics relevant to the Frailty Team
Professional and Educational Responsibilities
- Ensure all Statutory and Mandatory training is complete
- Avail of all opportunities to develop both clinical knowledge and practical skills
Job description
Job responsibilities
Main Responsibilities
- Work with GP Surgeries to identify potential referrals to the Tier 2 Frailty Service
- Working with Frailty Team colleagues, use risk stratification tools to identify patients at risk and ensure they receive assessment and care in a timely fashion
- Support the Frailty Team in the delivery of Complex Care, coordinating care delivery between service providers as needed
- Make Social Prescribing referrals, as appropriate
- Contribute to planned team huddles and multi-disciplinary team meetings
- Hold regular welfare calls with the patient / carer
- Maintain excellent working relationships with all those involved in the provision and development of services for those with long-term conditions, sharing regular updates of planned care and any changes when they occur
- Work closely with the Frailty Team and others involved in care delivery to ensure patients have relevant referrals and access in place; attend and liaise with the Frailty Team MDT groups, regularly attending case conferences and providing relevant updates
Communication Skills
The post-holder will recognize the importance of effective communication within the team and will strive to:
- Communicate with patients in a welcoming way, which is non-judgmental and respects patients feelings, circumstances, and rights
- Utilise and demonstrate sensitive communication styles to ensure patients are fully informed of reasons for contact when contacting them for example, on welfare calls
- Communicate highly sensitive patient information and progress effectively with other team members and outside relevant health and social care providers, as appropriate
- Ensure all documented notes are contemporaneous
Supporting Responsibilities
Quality
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Participate in the management, review, and identification of learning from patient complaints and significant events
- Deliver evidence-based care according to the National Institute for Clinical Excellence (NICE) and Care Quality Commission (CQC) guidelines
Information Technology
- Possess basic computing and keyboard skills
- Have a good working knowledge of relevant areas of clinical systems and other programmes as appropriate to the role
- Demonstrate a good working knowledge of the policy on information and clinical governance
Research and Audit
- Contribute to the collection of data for research/audit purposes
- Identify audit topics relevant to the Frailty Team
Professional and Educational Responsibilities
- Ensure all Statutory and Mandatory training is complete
- Avail of all opportunities to develop both clinical knowledge and practical skills
Person Specification
Qualifications
Essential
- Maths and English at minimum of GCSE or equivalent
- Up to date Statutory and Mandatory Training / be willing to undertake the training
Desirable
- Social Prescribing qualification
Knowledge & Skills
Essential
- Good communication skills
- Excellent organisational skills
- IT Literate
Desirable
- Evidence of cross boundary multi agency working
Personal Attributes
Essential
- Positive approach and smartly dressed
- Flexible working to cover colleagues as needed
Desirable
- Car driver
Experience
Essential
- Customer focused service delivery
- Team working
- Ability to deal with situations sensitively and appropriately, remaining polite and calm at all times
Desirable
- Experience in change management
- Evidence of management experience / training
Person Specification
Qualifications
Essential
- Maths and English at minimum of GCSE or equivalent
- Up to date Statutory and Mandatory Training / be willing to undertake the training
Desirable
- Social Prescribing qualification
Knowledge & Skills
Essential
- Good communication skills
- Excellent organisational skills
- IT Literate
Desirable
- Evidence of cross boundary multi agency working
Personal Attributes
Essential
- Positive approach and smartly dressed
- Flexible working to cover colleagues as needed
Desirable
- Car driver
Experience
Essential
- Customer focused service delivery
- Team working
- Ability to deal with situations sensitively and appropriately, remaining polite and calm at all times
Desirable
- Experience in change management
- Evidence of management experience / training
Employer details
Employer name
Harrow Health CIC
Address
Harrow Health CIC- 2nd Floor
7 St John's Road
Harrow
HA1 2EY
United Kingdom
Employer's website
https://www.harrowhealth.org.uk (Opens in a new tab)
Employer details
Employer name
Harrow Health CIC
Address
Harrow Health CIC- 2nd Floor
7 St John's Road
Harrow
HA1 2EY
United Kingdom
Employer's website
https://www.harrowhealth.org.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: M0044-26-0284
Job summary
Hourly Rate: £12.81
30 hours a week
This position will require the successful candidate to split their hours between reception / care navigation duties and administration duties.
This is a varied, sometimes challenging position but is also interesting and a fulfilling position, working in two different departments.
Main duties of the job
Duties to include, but not limited to
Answering incoming telephone calls, making, changing and cancelling appointments.
Signposting patients to the most appropriate service for their need.
Dealing with repeat prescription requests with the help of the prescribing team.
Dealing with patient registrations.
Working within other applications for the requirement of the Administration side of the job, which will take up most of the working week - EMIS, WCCG, GPTR and WIS
About us
Abersychan Surgery covers two sites at Abersychan and Garndiffaith. We are an extremely busy practice covering 10,600 patients.
The successful candidate would report to both the Head Receptionist whilst covering reception duties and the Office Manager whilst covering Admiration duties.
The Team works well and look out for each other with a high work ethic, which is what is required under the current demands. The staff have a great working atmosphere and are more than happy to give help to those who require it.
Please visit Practice website
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£12.81 an hour Hourly Rate: £12.81 - 30 hours a week
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
M0044-26-0284
Job locations
Abersychan Group Practice
Old Road
Abersychan
PONTYPOOL
Gwent
NP4 7BH
United Kingdom
Job description
Job responsibilities
1) Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
2) Deal with all general enquiries, explain procedures and make new and follow-up appointments.
3) Word Processing / Excel / IPlato / WCCG / GP Links / Child Health/ Registrations / EMIS
4) Photocopying, Scanning and safe recording onto patients records
5) Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Care Navigation training is provided within first 3 months.
6) Promote Self-Care, use of the Common Ailment Scheme, Digital Tools (e.g. NHS Wales App), Practice Website and local wellbeing services
7) Stationery Ordering for your own Department via management team.
8) Self Help for incidents that arrive for Telephones / Printers / photocopiers etc.
9) Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
10) Enter requests for home visits into the home visits book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
11) Action repeat prescription requests and ensure that they are ready for collection by the patient, in line with Practice protocol with the help of the Prescribing team.
12) Take action on clinicians requests for further information/patient contact information etc. (including computerised Practice notes), ensuring completion of all associated paperwork.
13) Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
14) Enter patient information on to the computer as required.
15) Ensure visitors to the practice sign in the visitors book and are looked after at all times.
16) Handle appointment bookings and cancellations efficiently
17) Work closely with GPs, Nursing Staff including Link Workers
18) Must have the ability to work as a team member at all times.
Job description
Job responsibilities
1) Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
2) Deal with all general enquiries, explain procedures and make new and follow-up appointments.
3) Word Processing / Excel / IPlato / WCCG / GP Links / Child Health/ Registrations / EMIS
4) Photocopying, Scanning and safe recording onto patients records
5) Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Care Navigation training is provided within first 3 months.
6) Promote Self-Care, use of the Common Ailment Scheme, Digital Tools (e.g. NHS Wales App), Practice Website and local wellbeing services
7) Stationery Ordering for your own Department via management team.
8) Self Help for incidents that arrive for Telephones / Printers / photocopiers etc.
9) Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
10) Enter requests for home visits into the home visits book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
11) Action repeat prescription requests and ensure that they are ready for collection by the patient, in line with Practice protocol with the help of the Prescribing team.
12) Take action on clinicians requests for further information/patient contact information etc. (including computerised Practice notes), ensuring completion of all associated paperwork.
13) Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
14) Enter patient information on to the computer as required.
15) Ensure visitors to the practice sign in the visitors book and are looked after at all times.
16) Handle appointment bookings and cancellations efficiently
17) Work closely with GPs, Nursing Staff including Link Workers
18) Must have the ability to work as a team member at all times.
Person Specification
Qualifications
Essential
- English GCSE Lev C or equivalent
- A commitment to professional development
Desirable
- Intermediate Level Microsoft Office
ADDITIONAL CRITERIA
Essential
- Excellent numeracy skills
- Excellent keyboard and computer skills
- Excellent communication skills
Desirable
- Driver / owner of car as we work at two different sites in Abersychan and Garndiffaith
Experience
Essential
- Experience of working in a public reception environment
- Experience of working within Microsoft Office
- Experience of dealing face to face and on the telephones with the general publi
Desirable
- Experience of telephone switchboard operation
- Experience of computerised system
Person Specification
Qualifications
Essential
- English GCSE Lev C or equivalent
- A commitment to professional development
Desirable
- Intermediate Level Microsoft Office
ADDITIONAL CRITERIA
Essential
- Excellent numeracy skills
- Excellent keyboard and computer skills
- Excellent communication skills
Desirable
- Driver / owner of car as we work at two different sites in Abersychan and Garndiffaith
Experience
Essential
- Experience of working in a public reception environment
- Experience of working within Microsoft Office
- Experience of dealing face to face and on the telephones with the general publi
Desirable
- Experience of telephone switchboard operation
- Experience of computerised system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
GP Practice in Wales
Address
Abersychan Group Practice
Old Road
Abersychan
PONTYPOOL
Gwent
NP4 7BH
United Kingdom
Employer's website
Employer details
Employer name
GP Practice in Wales
Address
Abersychan Group Practice
Old Road
Abersychan
PONTYPOOL
Gwent
NP4 7BH
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: B0480-26-0025
Job summary
We are recruiting a Community Healthcare Coordinator Telephonist to join our Community Support team. The post holder will be responsible for handling the day-to-day telephone communications and general administrative duties at our site based in Rickmansworth.
Main duties of the job
Based at our office in Rickmansworth, you will take responsibility for effective managing patients bookings, the triage process and using the E-referral service. This is a busy role, with lots of time spent on the phone liaising with patients and booking their appointments. You will need to have a proactive approach and be happy to pitch in and support other services as well as your own, depending on the business requirements.
About us
Harrow Health CIC
Our Vision:
To provide high quality patient care, enhancing patient experience by providing excellent clinical effectiveness in a safe environment. Working in partnership to provide gold standard services and develop a sustainable future for the local health community.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£24,784.50 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
B0480-26-0025
Job locations
Harrow Health
Three Rivers House
Northway
Rickmansworth
WD3 1RL
United Kingdom
Job description
Job responsibilities
- Responsible for the day-to-day administrative duties of HHCIC clinics ( ENT, Gynaecology and Dermatology) .
- Managing patients bookings, triage process and using e-referral service and provide secretarial support.
- Assist in the preparation of consultant led clinics, ensuring efficient administrative support is provided to facilitate the smooth running of clinics by processing referrals received promptly, booking patients into suitable appointments, and ensuring that all record is maintained.
- Work access various location such as the GP Access Centre, Head Office, and Community Clinics.
- Deal with sensitive and difficult calls effectively and escalate issues to the service manager as appropriate.
- Assist in the collection of activity and audit data to support monthly reporting and invoicing.
- Ensure services meet their KPIs
- Attend various locations such as the Walk in centre and Clinics.
- The role will involve call handling and back office support functions
- To undertake other administrative tasks as required for other clinical services which may commence/ be developed.
General office duties, to include answering telephone; taking messages; dealing with post; photocopying; faxing and organising meetings as required
Liaise with patients, clinicians and other service providers such as GP practices, GPwER, consultants and other private organisations working with HHCIC, as required, and providing excellent customer services
Using E-Referral System and EMIS Web
Support and provide feedback to Senior Coordinators/Service Manager
Job description
Job responsibilities
- Responsible for the day-to-day administrative duties of HHCIC clinics ( ENT, Gynaecology and Dermatology) .
- Managing patients bookings, triage process and using e-referral service and provide secretarial support.
- Assist in the preparation of consultant led clinics, ensuring efficient administrative support is provided to facilitate the smooth running of clinics by processing referrals received promptly, booking patients into suitable appointments, and ensuring that all record is maintained.
- Work access various location such as the GP Access Centre, Head Office, and Community Clinics.
- Deal with sensitive and difficult calls effectively and escalate issues to the service manager as appropriate.
- Assist in the collection of activity and audit data to support monthly reporting and invoicing.
- Ensure services meet their KPIs
- Attend various locations such as the Walk in centre and Clinics.
- The role will involve call handling and back office support functions
- To undertake other administrative tasks as required for other clinical services which may commence/ be developed.
General office duties, to include answering telephone; taking messages; dealing with post; photocopying; faxing and organising meetings as required
Liaise with patients, clinicians and other service providers such as GP practices, GPwER, consultants and other private organisations working with HHCIC, as required, and providing excellent customer services
Using E-Referral System and EMIS Web
Support and provide feedback to Senior Coordinators/Service Manager
Person Specification
Skills
Essential
- Excellent Communication Skills both written & verbal
- Polite telephone manner
- Microsoft (Word, Excel) Literate
- Excellent Attention to detail
- The ability to remain calm under pressure
Desirable
- Understanding of information governance and patient confidentiality
Qualifications
Essential
- - GCSE grade A to C in English and Maths
Desirable
- - Experience with patients/ experience in customer service
Experience
Essential
- Polite telephone manner
- Excellent Communication Skills both written & verbal
Desirable
- Knowledge of NHS Systems - EMIS Web, e-Referral System
- Previous experience of a similar role
Person Specification
Skills
Essential
- Excellent Communication Skills both written & verbal
- Polite telephone manner
- Microsoft (Word, Excel) Literate
- Excellent Attention to detail
- The ability to remain calm under pressure
Desirable
- Understanding of information governance and patient confidentiality
Qualifications
Essential
- - GCSE grade A to C in English and Maths
Desirable
- - Experience with patients/ experience in customer service
Experience
Essential
- Polite telephone manner
- Excellent Communication Skills both written & verbal
Desirable
- Knowledge of NHS Systems - EMIS Web, e-Referral System
- Previous experience of a similar role
Employer details
Employer name
Harrow Health CIC
Address
Harrow Health
Three Rivers House
Northway
Rickmansworth
WD3 1RL
United Kingdom
Employer's website
https://www.harrowhealth.org.uk (Opens in a new tab)
Employer details
Employer name
Harrow Health CIC
Address
Harrow Health
Three Rivers House
Northway
Rickmansworth
WD3 1RL
United Kingdom
Employer's website
https://www.harrowhealth.org.uk (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: A4953-26-0004
Job summary
Longrove Surgery are looking for a General Practice Assistant (GPA) to join the team. The applicant must have experience in working with the NHS, have good computer skills and offer excellent customer service. A candidate who has undertaken the General Practice Assistant course for Primary Care is preferable, however this is not essential.
Our GPAs are key contributors in supporting the smooth running of the practice by providing internal administrative support necessary for the practice team to meet the needs of and caring for our patients. This role provides an accessible, safe and effective line of communication for patients. The purpose of this supporting role is to ensure that our patients receive an all-around excellent experience.
Main duties of the job
The main duties are to
- Deal with the incoming correspondence to the practice via letter and email
- Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
- Liaise with patients via incoming phone calls to the practice
- Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
- Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames
About us
We are a friendly, supportive training practice in North London. We currently have 8 salaried GPs, 5 GP Partners and a Management Partner. We also have nurses, HCAs and a pharmacist in our clinical team.
We are a training practice and have approximately 17,500 patients.
We are located in a Primary Care Health Centre and are looking to expand our administration team. We have a large admin team to assist the clinicians which includes GP Assistants, Prescription Clerks and Medical Secretaries.
Our practice is part of a Primary Care Network and actively involved in a range of schemes and services to provide high quality to the local population.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£13.48 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4953-26-0004
Job locations
Vale Drive Primary Care Centre
Vale Drive
Barnet
Hertfordshire
EN5 2ED
United Kingdom
Job description
Job responsibilities
The main duties are to
- Deal with the incoming correspondence to the practice via letter and email
- Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
- Liaise with patients via incoming phone calls to the practice
- Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
- Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames
Job description
Job responsibilities
The main duties are to
- Deal with the incoming correspondence to the practice via letter and email
- Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
- Liaise with patients via incoming phone calls to the practice
- Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
- Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames
Person Specification
Experience
Essential
- Experience in General Practice (primary care) is preferable
- Completion of the General Practice Assistant Programme is desirable but not essential
Qualifications
Essential
- GCSE grade A to C in English and Maths
Person Specification
Experience
Essential
- Experience in General Practice (primary care) is preferable
- Completion of the General Practice Assistant Programme is desirable but not essential
Qualifications
Essential
- GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Longrove Surgery
Address
Vale Drive Primary Care Centre
Vale Drive
Barnet
Hertfordshire
EN5 2ED
United Kingdom
Employer's website
Employer details
Employer name
Longrove Surgery
Address
Vale Drive Primary Care Centre
Vale Drive
Barnet
Hertfordshire
EN5 2ED
United Kingdom
Employer's website
Apply Now
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(IMS) Business Change Manager Band 5
United Lincolnshire Hospitals NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 357-LN-53-26-QIA2237-C
Job summary
We have a wide Procurement team at United Lincolnshire Teaching Hospitals, comprising a Clinical Procurement Team & Clinical Procurement Specialist Team, Non-Clinical Procurement Team, Operational Procurement Team, Capital, Estates & Facilities Procurement Team and the Supply Chain/Materials Management Team. We have a newly created Inventory Management System Team which reside under Deputy Head of Supply Chain and works alongside the Supply Chain Team. We are seeking to appoint the IMS Business Change Manager to work as part of this newly formed team and to assist the procurement vision to deliver a state of the art Inventory Management System. The IMS Business Change Manager will play an active role in supporting the management and delivery of the new Inventory Management System (IMS) project in support of the Trust's business and service objectives.
Responsibilities to Support the IMS Project Manager (Deputy Head of Supply Chain) and Senior Business Change Manager in delivering the following: -
The procurement, development, and implementation of the IMS
The negotiation of contracts and in certain instances the management of contract performance
Ensuring that organisational change drives the project requirements.
This role will require operational working at all Trust sites.
Main duties of the job
We are searching for a hard working individual who is looking for an exciting new challenge and wants to be part of the new Inventory Management System implementation at ULTH.
You will support the Deputy Head of Supply Chain and the IMS Senior Business Change Manager set the strategies for deploying inventory management systems in a variety of stock control areas, working closely with the Head of Supply Chain, Materials Management Site Managers and fellow clinical, non-clinical and operational procurement teams. The scope of operational work managed by this team is significant - encompassing the full roll out and maintenance of an inventory management system across ULTH. The department already maintains the highest standards of stock management across all areas of the hospital from Theatres to A&E and beyond but is looking to revolutionise current methodologies to transform the control and flow of consumables entering and leaving the hospitals. This newly created team will lead the support for internal stakeholders by managing the inventory system, the e-catalogue and enacting meaningful operational and strategic change by generating ideas for savings and service improvement for patients, whilst ensuring we meet the Trust values and standards.
About us
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. (ULTH)
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service
Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
357-LN-53-26-QIA2237-C
Job locations
Lincoln County Hospital (TBD with Successful Applicant)
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Job description
Job responsibilities
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
If you are enthusiastic and would relish a new challenge, we want to hear from you. We do not need you to have any public sector experience - what we need is a passion for business change and improvement, an understanding of inventory management, a proven track record and a desire to want to join a talented team and come on the journey we are about to take. You will ideally have previous experience with IMS Systems, Project Management and/or Supply Chain Management and have the ability to make a difference in this role. People skills will be important for dealing with the wide variety of internal stakeholders throughout the Trust that you will work with.
Job description
Job responsibilities
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.
If you are enthusiastic and would relish a new challenge, we want to hear from you. We do not need you to have any public sector experience - what we need is a passion for business change and improvement, an understanding of inventory management, a proven track record and a desire to want to join a talented team and come on the journey we are about to take. You will ideally have previous experience with IMS Systems, Project Management and/or Supply Chain Management and have the ability to make a difference in this role. People skills will be important for dealing with the wide variety of internal stakeholders throughout the Trust that you will work with.
Person Specification
Qualifications
Essential
- General Education up to GCSE/A Level/Diploma or equivalent NVQ level (including Maths and English) or equivalent standard.
- Educated to Degree Level or equivalent experience.
- Evidence of ongoing personal and management development
Desirable
- Qualification in Project Management such as PRINCE2 Foundation Qualification
Previous Experience
Essential
- Working knowledge of project delivery and project governance.
- Working knowledge of procurement and performance management of contracts.
- Experience of effective team working and management of staff.
- Working knowledge and practical experience of project change control processes.
- Experience of producing meeting papers, including agendas, minutes, and maintaining action logs
- Experience of developing effective systems for efficient and effective administration.
- Maintaining accurate records using configuration management.
- Experience of generating reports and providing management information to support organisation decision making.
- Experience of working closely with leadership of varying seniority.
- Arranging meetings and/or events
Desirable
- Experience of working in the NHS or health sector in a project related capacity.
- Maintaining project risk logs with awareness of structured risk management techniques.
- Experience of handling personal / confidential information in accordance with Data Protection Act.
Evidence of Particular: - Knowledge - Skills - Aptitudes
Essential
- Understanding of project management specialist competencies including risk management, planning/scheduling, change control and project governance.
- Excellent verbal and written communication and document presentation skills.
- Effective leadership skills that motivate and involve a team.
- Proven organisational skills and ability to work to tight deadlines.
- Good team player with well-developed interpersonal skills.
- Good analytical skills with the ability to analyse situations where more than one solution is possible.
- Able to assess project progress against agreed timescales and objectives.
- Ability to communicate and create relationships at all levels in the organisation including at times across departmental and organisational boundaries.
- Active listening skills.
- Excellent time management and organisational skills with the ability to plan and prioritise own workload to meet and deal effectively with conflicting deadlines.
- Excellent knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Teams, and SharePoint with ability to grasp new technology.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: oPatient Centred oSafety oCompassion oRespect oExcellence
Desirable
- Project planning competencies, including estimating and scheduling, including critical path analysis.
- Working knowledge of stakeholder engagement and effective communication.
- Negotiates and influences effectively with internal and external contacts.
- An understanding of Supply Chain Management processes.
Specific Requirements
Essential
- Ability to travel across sites/county as required.
Person Specification
Qualifications
Essential
- General Education up to GCSE/A Level/Diploma or equivalent NVQ level (including Maths and English) or equivalent standard.
- Educated to Degree Level or equivalent experience.
- Evidence of ongoing personal and management development
Desirable
- Qualification in Project Management such as PRINCE2 Foundation Qualification
Previous Experience
Essential
- Working knowledge of project delivery and project governance.
- Working knowledge of procurement and performance management of contracts.
- Experience of effective team working and management of staff.
- Working knowledge and practical experience of project change control processes.
- Experience of producing meeting papers, including agendas, minutes, and maintaining action logs
- Experience of developing effective systems for efficient and effective administration.
- Maintaining accurate records using configuration management.
- Experience of generating reports and providing management information to support organisation decision making.
- Experience of working closely with leadership of varying seniority.
- Arranging meetings and/or events
Desirable
- Experience of working in the NHS or health sector in a project related capacity.
- Maintaining project risk logs with awareness of structured risk management techniques.
- Experience of handling personal / confidential information in accordance with Data Protection Act.
Evidence of Particular: - Knowledge - Skills - Aptitudes
Essential
- Understanding of project management specialist competencies including risk management, planning/scheduling, change control and project governance.
- Excellent verbal and written communication and document presentation skills.
- Effective leadership skills that motivate and involve a team.
- Proven organisational skills and ability to work to tight deadlines.
- Good team player with well-developed interpersonal skills.
- Good analytical skills with the ability to analyse situations where more than one solution is possible.
- Able to assess project progress against agreed timescales and objectives.
- Ability to communicate and create relationships at all levels in the organisation including at times across departmental and organisational boundaries.
- Active listening skills.
- Excellent time management and organisational skills with the ability to plan and prioritise own workload to meet and deal effectively with conflicting deadlines.
- Excellent knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Teams, and SharePoint with ability to grasp new technology.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: oPatient Centred oSafety oCompassion oRespect oExcellence
Desirable
- Project planning competencies, including estimating and scheduling, including critical path analysis.
- Working knowledge of stakeholder engagement and effective communication.
- Negotiates and influences effectively with internal and external contacts.
- An understanding of Supply Chain Management processes.
Specific Requirements
Essential
- Ability to travel across sites/county as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital (TBD with Successful Applicant)
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Employer's website
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital (TBD with Successful Applicant)
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
District Nurse Deputy Team Leader (Annex 21a)
Powys Teaching Health Board View all jobs
Posted 1 month(s) ago
Reference: 070-NMR081-0826
Job summary
Are you looking to make the difference in the lives of others by delivering care the way you've always wanted to?
Joining the District Nurses in Powys you will be able to work autonomously across a spectacularly beautiful rural setting to provide a variety of nursing care that produces real change in the lives of its community members. Be a part of something special.
This post is advertised as a Band 6, however applicants who do not currently hold all the necessary competencies to a Band 6 level are encouraged to apply and, if successful, will be appointed under Annex 21 rules whereby 75% of the top of Band 6 will be payable during the first 12 months or until band 6 competencies have been completed.
Main duties of the job
This is an ideal opportunity for a registered nurse who is seeking to broaden and utilise their range of skills and knowledge to nurse people in their own environment as part of a multi-disciplinary team. The post holder will participate in the delivery of skilled, autonomous nursing care to patients within their own home. Duties include palliative care support and assessment, care at the end of life, supporting and assessing individuals and carers with long-term health conditions, promotion of self-management skills and wound care.
We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry; the health board will support you with training.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£40,559 to £48,841 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
070-NMR081-0826
Job locations
Montgomery County Infirmary
Llanfair Road
Newtown
SY16 2DW
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
We are looking for motivated and committed nurses who want to be part of a caring and supportive team. We aim to deliver excellent standards of care to all people in our community. This can only be achieved by nurses who are committed to continuous professional development.
This post involves lone working and the ability to travel independently is essential.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
We are looking for motivated and committed nurses who want to be part of a caring and supportive team. We aim to deliver excellent standards of care to all people in our community. This can only be achieved by nurses who are committed to continuous professional development.
This post involves lone working and the ability to travel independently is essential.
Person Specification
Qualifications
Essential
- NMC Registered Nurse
- Post registration District Nursing qualification (BSc in relevant subject)
- Expeience of proactive caseload management of wide range of patients including those with chronic conditions
- For Band 6 Annex 21: to already be undertaking the 2 year qualification for DN SPQ
Desirable
- Independent prescribing qualification
- MSc Advanced clinical Practice
- Management/leadership qualification or equivalent preparation
- Experience at management level demonstrating ability to deliver improvements to service users care
Experience
Essential
- Significant clinical experience in assessing, planning, implementing and evaluating cae for the patient group of the caseloadExperience in a wide range of clinical skills
Desirable
- Competence and confidence in a wide range of clinical skills including palliative care, chronic disease management and wound management
Aptitude and Abilities
Essential
- A high level of interpersonal and communication skills
- Standard keyboard skills and IT literacy
- Ability to engage with members of the public
- Ability to work independently and as part of a team
Desirable
- Ability to speak or learn Welsh to a satisfactory level
- Local knowledge of statutory and voluntary services
Other
Essential
- Ability to diffuse difficult/threatening situations
- Ability to deal with complex/stressful situations
- Able to work in a multi/disciplinary/multi-agency arena
- Excellent organisational skills
- Flexible working pattern
- Post is community base, the ability to travel throughout the locality in a timely manner is essential
Person Specification
Qualifications
Essential
- NMC Registered Nurse
- Post registration District Nursing qualification (BSc in relevant subject)
- Expeience of proactive caseload management of wide range of patients including those with chronic conditions
- For Band 6 Annex 21: to already be undertaking the 2 year qualification for DN SPQ
Desirable
- Independent prescribing qualification
- MSc Advanced clinical Practice
- Management/leadership qualification or equivalent preparation
- Experience at management level demonstrating ability to deliver improvements to service users care
Experience
Essential
- Significant clinical experience in assessing, planning, implementing and evaluating cae for the patient group of the caseloadExperience in a wide range of clinical skills
Desirable
- Competence and confidence in a wide range of clinical skills including palliative care, chronic disease management and wound management
Aptitude and Abilities
Essential
- A high level of interpersonal and communication skills
- Standard keyboard skills and IT literacy
- Ability to engage with members of the public
- Ability to work independently and as part of a team
Desirable
- Ability to speak or learn Welsh to a satisfactory level
- Local knowledge of statutory and voluntary services
Other
Essential
- Ability to diffuse difficult/threatening situations
- Ability to deal with complex/stressful situations
- Able to work in a multi/disciplinary/multi-agency arena
- Excellent organisational skills
- Flexible working pattern
- Post is community base, the ability to travel throughout the locality in a timely manner is essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Powys Teaching Health Board
Address
Montgomery County Infirmary
Llanfair Road
Newtown
SY16 2DW
United Kingdom
Employer's website
Employer details
Employer name
Powys Teaching Health Board
Address
Montgomery County Infirmary
Llanfair Road
Newtown
SY16 2DW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A1038-26-0015
Job summary
We are looking for a part-time (25 hours) Care Navigator/Receptionist to join our friendly, patient-focused team.
This position is a permanent one and working hours will be over 5 weekdays
Shift pattern will be:
Monday- Friday, mix of morning and afternoon starts.
Please do not apply if you are unable to accommodate the shift pattern.
Main duties of the job
Experienced with SytmOne -Minimum of 1 year experience in GP practice
Speaking with patients face-to-face, over the phone, or online to understand their needs and direct them to the most suitable clinician or service.
Booking, cancelling, and rearranging appointments while ensuring urgent cases are prioritised correctly.
Explaining GP practice services, NHS pathways, and self-care options. Helping patients understand where they can receive the most appropriate and timely support.
Helping elderly patients, carers, patients with disabilities, language barriers, or complex needs to access healthcare and additional support services.
Managing common patient queries such as test results, prescription requests, fit notes, registration forms, and follow-up appointments.
Recognising concerns involving vulnerable adults, children, domestic abuse, mental health crises, or patients at risk, and following safeguarding procedures appropriately.
Maintaining accurate and confidential patient records, documenting conversations, referrals, and actions taken using the practice clinical system.
Working in line with NHS guidelines, confidentiality rules, GDPR, safeguarding policies, equality and diversity standards, and practice procedures.
About us
Why Join Our Practice?
- Be part of a practice that has family friendly ethos
- That cares for patients and is supportive to all staff
- Be part of forward thinking Five Park Primary Care Network (Ridge, Parklands, Horton Park, Wibsey & Queensbury), working to improve care at a local level.
- We are a friendly, caring and supportive practice.
- We provide high quality patient-centered care in inner city Bradford.
- Experienced training practice, GP Trainees, and medical students Modern purpose-built premises.
- GPwSi Diabetic clinics.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1038-26-0015
Job locations
99 Horton Park Avenue
Bradford
West Yorkshire
BD7 3EG
United Kingdom
Job description
Job responsibilities
- Interact with patients to provide and process information in response to enquiries, concerns and requests about NHS/practice services.
- To ensure that all patients have a positive experience.
- To work as part of the Patient Services Team in a professional manner to provide high quality service, administration and support services to all clients, visitors, GPs and Allied Health Professionals.
- To follow all standard operating procedures and policies to ensure working in an efficient and courteous manner at all times.
- To provide a professional call handling service and associated administration duties.
- To embed and sustain an ethos of care navigation throughout the team; providing advice and guidance and signposting patients to the most appropriate clinician/service.
- To record all essential information accurately.
Job description
Job responsibilities
- Interact with patients to provide and process information in response to enquiries, concerns and requests about NHS/practice services.
- To ensure that all patients have a positive experience.
- To work as part of the Patient Services Team in a professional manner to provide high quality service, administration and support services to all clients, visitors, GPs and Allied Health Professionals.
- To follow all standard operating procedures and policies to ensure working in an efficient and courteous manner at all times.
- To provide a professional call handling service and associated administration duties.
- To embed and sustain an ethos of care navigation throughout the team; providing advice and guidance and signposting patients to the most appropriate clinician/service.
- To record all essential information accurately.
Person Specification
Qualifications
Essential
- -GCSE grade A to C in English and Maths (or equivalent).
- -A minimum of 1 year experience with SystmOne.
- -Excellent communication skills, both written and verbal.
- -Competent in the use of IT.
- -Ability to deal confidently and courteously with people both in person and over the telephone.
- -Ability to work flexibly as a team member.
- -Able to work on own initiative and prioritise workload.
- -Empathetic, honest & caring.
- -Able to work under pressure.
Desirable
- Experience in a patient facing/customer service role
Experience
Essential
- -1 Year minimum experience of working with SystmOne
- -1 Year minimum experience of working in a customer service role
Desirable
- -Experience of working in a GP practice
Person Specification
Qualifications
Essential
- -GCSE grade A to C in English and Maths (or equivalent).
- -A minimum of 1 year experience with SystmOne.
- -Excellent communication skills, both written and verbal.
- -Competent in the use of IT.
- -Ability to deal confidently and courteously with people both in person and over the telephone.
- -Ability to work flexibly as a team member.
- -Able to work on own initiative and prioritise workload.
- -Empathetic, honest & caring.
- -Able to work under pressure.
Desirable
- Experience in a patient facing/customer service role
Experience
Essential
- -1 Year minimum experience of working with SystmOne
- -1 Year minimum experience of working in a customer service role
Desirable
- -Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
HORTON PARK MEDICAL PRACTICE
Address
99 Horton Park Avenue
Bradford
West Yorkshire
BD7 3EG
United Kingdom
Employer's website
Employer details
Employer name
HORTON PARK MEDICAL PRACTICE
Address
99 Horton Park Avenue
Bradford
West Yorkshire
BD7 3EG
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Healthcare Cleaning Operative - Deep Clean Team
South West Yorkshire Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: C9378-QA01484A
Job summary
37.5 hours per week
Hi, I'm Ian, and I'm really pleased you're looking at this opportunity. I've worked in this service for 16 years, and what keeps me here is the people - both the team and the individuals we support.
We're a close-knit, supportive group who genuinely look out for one another. Everyone brings something different, and we celebrate that.
If you're passionate about making a real difference, and want to feel part of something meaningful, this could be the right place for you.
I know job descriptions can feel formal, but behind every role is a team that cares. I'd love to welcome someone new who brings their own strengths and personality.
If you're curious or have any questions, just reach out, my contact details are 07917 184307.
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.
Main duties of the job
We are looking for a hard-working person to join our deep clean team. You will be based at Kendray Hospital in Barnsley but work trust wide, deep cleaning our sites. The role involves hand and machinery cleaning of hospital premises and wards. Experience would be great, but training will be provided for the right candidate. We use trust vehicles to get around our many sites, so a full clean driving licence is essential. Shifts are normally Monday to Friday but will also include some weekends and Bank Holidays. Shifts are normally 6AM 2PM although we do work as late as 3PM 11PM in certain areas. Shift times will occasionally change at short notice. Flexibility is key in this role.
Duties include
Hand and machine internal deep cleaning of trust properties.
Outbreak infection control cleans.
Using mechanical cleaning equipment such as scrubbing machines, carpet cleaners, high vacuums and steam cleaners.
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
About us
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.
Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9378-QA01484A
Job locations
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Job description
Job responsibilities
JOB SUMMARY:
The post holder will:
Be part of a comprehensive domestic cleaning service at South West Yorkshire Partnership NHS Foundation Trust.
Perform domestic duties including deep clean in line with National Cleaning Standards and Operational Procedures.
Assist in the provision and maintenance of a high quality, customer responsive service by providing general linen service duties.
1.1 KEY RESULT AREAS:
To be responsible to a high standard of cleanliness in clinical areas, offices, public areas and external areas using the appropriate recognised cleaning methods.
Responsible for advanced and deep cleaning projects including internal and external windows, carpets and high level dusting (dependant on work area)
Responsible for identifying areas to be cleaned, plan and organise a cleaning programme with relevant ward or departmental staff, ensuring patient, staff and visitor safety is not compromised.
Operating cleaning equipment, machinery in accordance with manufacturers instruction ensuring that it is in a good clean working order, reporting faults immediately to supervisor.
Use the correct use of PPE appropriate to the area and task undertaken in line with Trust policies. Ensuring the colour coded equipment used is appropriate to the area and task undertaken.
Change curtains on rotation or in the event of infection.
Follow policy and run all water taps/showers in designated areas on a daily basis and record on checklist.
Check out spot cleaning to ensure spillages and incidents are dealt with swiftly and efficiently, supported by clinical staff as appropriate.
To adhere to all relevant COSHH assessments and safety data sheets when preparing, using and disposing of cleaning chemicals.
To have a good understanding of COSHH and to report any issues to your supervisor.
Assist patients to feel at ease in the hospital environment, responding to directional requests, referring enquiries to the appropriate staff.
Report any damaged furniture, fittings, equipment and decor to supervisor.
Check and report out of date portable appliance testing dates to supervisor for rectification.
Report any infestation sightings to the supervisor.
Responsible for maintaining, rotating domestic stock levels, requesting stock for areas and ensuring safe storage.
Ensure that all waste is correctly sorted into the appropriate waste streams, label and dispose of all waste streams from the ward/department, observing all relevant recycling policies and procedures and take to recognised designated points.
Maintain and update paper based records and information as required, including but not limited to timesheets, cleaning rectification records etc.
Respond to initial complaints, taking appropriate action as required.
Perform assigned duties in the event of a major incident in line with Trust Policy.
Ensure that the required National Standards of Cleanliness and hygiene are maintained, rectifying any defects.
Operate and use equipment and various cleaning agents when safe to do so and having received full training to Trust/National Standards.
Maintain all equipment in a clean condition, reporting any malfunctioning or broken equipment as appropriate.
Maintain accurate documentation using appropriate documents/systems in accordance with local and Trust standards.
Open and/or close unit, set alarm, check security of building as required.
Communicate effectively with stakeholders (colleagues, patients, visitors, managers and other staff) especially when there are barriers to understanding, eg care of the confused patient, care of patients with forms of dementia, care of patients with behavioural problems.
To maintain the cleanliness of the working environment to National Cleanliness Standards.
To ensure the correct use of laundry bags with particular regard to soiled infectious linen and laundry (dependant on area of work).
To receive, check, sort and distribute clean linen to wards and departments daily (dependant on area of work).
To order stock and control linen levels so that adequate supplies are maintained as per laundry contract (dependant on area of work).
Ensure quality inspections are maintained and recorded following deliveries of linen (dependant on area of work).
Any other duties commensurate with this post.
1.2 WORKING AS PART OF A TEAM:
Work as an effective team member and support continued team development.
Support the training of new and existing staff by demonstrating the use of equipment or procedures that you have been trained in.
Actively engage in good team working to facilitate effective relationships with everyone.
Ensure awareness of when and how to report untoward incidents and how to respond appropriately with patients or relatives complaints.
1.3 MANAGING SELF:
Participate in the Trust appraisal and personal development plan process by identifying your own development needs and agreeing development plans for these.
Ensure your required mandatory and job specific training is kept up to date.
Ensure your own actions support equality, diversity, rights and maintain quality.
Respect the privacy and dignity of others whilst carrying out domestic duties.
Maintain the safety of other peoples property.
Any other duties that are commensurate with this post.
1.4 FINANCIAL RESPONSIBLITY:
This position has no financial responsibility.
TRUST VALUES:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:
We put the person first and in the centre
We know that families and carers matter
We are respectful, honest, open and transparent
We improve and aim to be outstanding
We are relevant today and ready for tomorrow
SAFEGUARDING:
Report any concerns regarding the safety or wellbeing of children, adult service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
For full details of the role please see the supporting documents attached.
Job description
Job responsibilities
JOB SUMMARY:
The post holder will:
Be part of a comprehensive domestic cleaning service at South West Yorkshire Partnership NHS Foundation Trust.
Perform domestic duties including deep clean in line with National Cleaning Standards and Operational Procedures.
Assist in the provision and maintenance of a high quality, customer responsive service by providing general linen service duties.
1.1 KEY RESULT AREAS:
To be responsible to a high standard of cleanliness in clinical areas, offices, public areas and external areas using the appropriate recognised cleaning methods.
Responsible for advanced and deep cleaning projects including internal and external windows, carpets and high level dusting (dependant on work area)
Responsible for identifying areas to be cleaned, plan and organise a cleaning programme with relevant ward or departmental staff, ensuring patient, staff and visitor safety is not compromised.
Operating cleaning equipment, machinery in accordance with manufacturers instruction ensuring that it is in a good clean working order, reporting faults immediately to supervisor.
Use the correct use of PPE appropriate to the area and task undertaken in line with Trust policies. Ensuring the colour coded equipment used is appropriate to the area and task undertaken.
Change curtains on rotation or in the event of infection.
Follow policy and run all water taps/showers in designated areas on a daily basis and record on checklist.
Check out spot cleaning to ensure spillages and incidents are dealt with swiftly and efficiently, supported by clinical staff as appropriate.
To adhere to all relevant COSHH assessments and safety data sheets when preparing, using and disposing of cleaning chemicals.
To have a good understanding of COSHH and to report any issues to your supervisor.
Assist patients to feel at ease in the hospital environment, responding to directional requests, referring enquiries to the appropriate staff.
Report any damaged furniture, fittings, equipment and decor to supervisor.
Check and report out of date portable appliance testing dates to supervisor for rectification.
Report any infestation sightings to the supervisor.
Responsible for maintaining, rotating domestic stock levels, requesting stock for areas and ensuring safe storage.
Ensure that all waste is correctly sorted into the appropriate waste streams, label and dispose of all waste streams from the ward/department, observing all relevant recycling policies and procedures and take to recognised designated points.
Maintain and update paper based records and information as required, including but not limited to timesheets, cleaning rectification records etc.
Respond to initial complaints, taking appropriate action as required.
Perform assigned duties in the event of a major incident in line with Trust Policy.
Ensure that the required National Standards of Cleanliness and hygiene are maintained, rectifying any defects.
Operate and use equipment and various cleaning agents when safe to do so and having received full training to Trust/National Standards.
Maintain all equipment in a clean condition, reporting any malfunctioning or broken equipment as appropriate.
Maintain accurate documentation using appropriate documents/systems in accordance with local and Trust standards.
Open and/or close unit, set alarm, check security of building as required.
Communicate effectively with stakeholders (colleagues, patients, visitors, managers and other staff) especially when there are barriers to understanding, eg care of the confused patient, care of patients with forms of dementia, care of patients with behavioural problems.
To maintain the cleanliness of the working environment to National Cleanliness Standards.
To ensure the correct use of laundry bags with particular regard to soiled infectious linen and laundry (dependant on area of work).
To receive, check, sort and distribute clean linen to wards and departments daily (dependant on area of work).
To order stock and control linen levels so that adequate supplies are maintained as per laundry contract (dependant on area of work).
Ensure quality inspections are maintained and recorded following deliveries of linen (dependant on area of work).
Any other duties commensurate with this post.
1.2 WORKING AS PART OF A TEAM:
Work as an effective team member and support continued team development.
Support the training of new and existing staff by demonstrating the use of equipment or procedures that you have been trained in.
Actively engage in good team working to facilitate effective relationships with everyone.
Ensure awareness of when and how to report untoward incidents and how to respond appropriately with patients or relatives complaints.
1.3 MANAGING SELF:
Participate in the Trust appraisal and personal development plan process by identifying your own development needs and agreeing development plans for these.
Ensure your required mandatory and job specific training is kept up to date.
Ensure your own actions support equality, diversity, rights and maintain quality.
Respect the privacy and dignity of others whilst carrying out domestic duties.
Maintain the safety of other peoples property.
Any other duties that are commensurate with this post.
1.4 FINANCIAL RESPONSIBLITY:
This position has no financial responsibility.
TRUST VALUES:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:
We put the person first and in the centre
We know that families and carers matter
We are respectful, honest, open and transparent
We improve and aim to be outstanding
We are relevant today and ready for tomorrow
SAFEGUARDING:
Report any concerns regarding the safety or wellbeing of children, adult service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
For full details of the role please see the supporting documents attached.
Person Specification
Physical Attributes
Essential
- A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Personal Attributes
Essential
- Presentable, polite with a friendly manner.
- Caring approach.
- Adaptable and flexible to the changing needs of the service.
- Self-motivated and enthusiastic.
- Approachable and diplomatic.
- Ability to rectify cleaning standards in a timely manner.
Training
Essential
- Experience of working within a customer focused environment.
- Commitment to undertake relevant training commensurate to the job role.
Qualifications
Essential
- BICSc qualification or willing to undertake and successfully complete within 12 months or equivalent experience at Level 2.
Desirable
- Good knowledge of Health and Safety.
Special Knowledge/Skills
Essential
- Ability to communicate clearly and effectively.
- Ability to communicate with service users who may have behavioural issues or sever communication difficulties.
- Ability to plan your own work on a regular basis.
- Able to understand written and spoken instructions.
- Deal with day to day workloads linked to hygiene procedures and be able to follow written cleaning instructions.
- Be able to use heavy equipment on a regular basis.
- Knowledge of COSHH.
- Handle hazardous cleaning chemicals on a regular basis.
- Knowledge of infection control in the cleaning environment or be willing to be trained.
- Ability to use cleaning tools and assemble / dismantle cleaning equipment.
Experience
Essential
- Ability to work on own or in a team on a regular basis without direct supervision.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability) (if applicable to work area).
Desirable
- Knowledge of cleaning within a large setting or healthcare establishment.
- Knowledge of the potential of cross contamination within a healthcare setting.
Person Specification
Physical Attributes
Essential
- A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Personal Attributes
Essential
- Presentable, polite with a friendly manner.
- Caring approach.
- Adaptable and flexible to the changing needs of the service.
- Self-motivated and enthusiastic.
- Approachable and diplomatic.
- Ability to rectify cleaning standards in a timely manner.
Training
Essential
- Experience of working within a customer focused environment.
- Commitment to undertake relevant training commensurate to the job role.
Qualifications
Essential
- BICSc qualification or willing to undertake and successfully complete within 12 months or equivalent experience at Level 2.
Desirable
- Good knowledge of Health and Safety.
Special Knowledge/Skills
Essential
- Ability to communicate clearly and effectively.
- Ability to communicate with service users who may have behavioural issues or sever communication difficulties.
- Ability to plan your own work on a regular basis.
- Able to understand written and spoken instructions.
- Deal with day to day workloads linked to hygiene procedures and be able to follow written cleaning instructions.
- Be able to use heavy equipment on a regular basis.
- Knowledge of COSHH.
- Handle hazardous cleaning chemicals on a regular basis.
- Knowledge of infection control in the cleaning environment or be willing to be trained.
- Ability to use cleaning tools and assemble / dismantle cleaning equipment.
Experience
Essential
- Ability to work on own or in a team on a regular basis without direct supervision.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability) (if applicable to work area).
Desirable
- Knowledge of cleaning within a large setting or healthcare establishment.
- Knowledge of the potential of cross contamination within a healthcare setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0035-26-0014
Job summary
Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palliative care. The postholder will ensure that all care and interactions are of the highest standards. Following robust competency assessments, the postholder will carry out clinical care, and provide holistic individualised care and support to children and their families.
Main duties of the job
Main duties of the job
Maintain high standards that reflect best practice guidelines, organisational policies, and hospice values.
Actively encourage a family atmosphere within the hospice.
Ensure good time management and punctuality and maintain a professional appearance at all times. Conduct yourself at all times in a professional manner.
Adhere to Zoes Place policies and procedures, guidelines and standards at all times and promote these to others.
Ensure that all patient notes are accurate and thorough in accordance with professional and organisational standards
Attend and participate in an annual appraisal and regular reviews of performance and objectives, identifying gaps in knowledge and skills and developing a plan to enhance service and self development.
Encourage and promote the philosophy of Zoes Place and present a good public image.
Due to the wide range of health needs of the children, the health care assistant will be trained to competently and confidently carry out clinical skills to ensure the babies and children are safe and comfortable.
Co-operate with all staff in maintaining good relationships with outside agencies in order to uphold the Charitys image and win increased support for our work.
Report any incidents and accidents to the Nurse in charge in a timely manner and ensure that they are recorded in the appropriate documentation.
Promote and maintain dignity, privacy and confidentiality at all times.
About us
Zoe's Place Baby Hospice is nurse-led, providing 24-hour short breaks and end of life support for babies and children up to the age of six (extended to age 8 years as needed) who have life limiting/life-threatening complex needs.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£24,978 to £28,171 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0035-26-0014
Job locations
Zoe's Place Baby Hospice
Easter Way
Coventry
CV7 9JG
United Kingdom
Job description
Job responsibilities
Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palliative care. The postholder will ensure that all care and interactions are of the highest standards. Following robust competency assessments, the postholder will carry out clinical care, and provide holistic individualised care and support to children and their families.
Working patterns include weekends/nights/bank holiday shifts with appropriate shift enhancements
Job description
Job responsibilities
Health Care Assistants will work as part of a team to support the clinical team and outside agencies in providing specialised short break and palliative care. The postholder will ensure that all care and interactions are of the highest standards. Following robust competency assessments, the postholder will carry out clinical care, and provide holistic individualised care and support to children and their families.
Working patterns include weekends/nights/bank holiday shifts with appropriate shift enhancements
Person Specification
Experience
Essential
- Experience working as a HCA or in a school, nursery, healthcare environment
Desirable
- Experience of working with children and families with complex needs and life limiting illnesses.
Attributes
Essential
- Caring and approachable.
- Good interpersonal skills.
- Ability to provide holistic care.
- Ability to follow policies and procedures.
- Ability to follow instructions from senior members of the team.
- Ability to work shifts including nights and weekends.
- Reliable, punctual and organised.
- Demonstrates commitment to equal opportunities.
- Ability to maintain professional boundaries.
- Aware of responsibilities in relation to data protection and confidentiality.
- Awareness of the skills, interactions and models that underpin effective
- communication with children who have life limiting, life threatening conditions and their families
Desirable
- Ability to deal with difficult situations
Qualifications
Essential
- NVQ level 2 / Care certificate
Skills Knowledges and Competencies
Essential
- Excellent communication skills.
- Enthusiastic and motivated with a good conscientious attitude.
- Flexibility to meet service demand.
- Problem solving and decision making skills.
- Ability to work within a team setting.
- Ability to follow instructions but use own initiative for the best interests of the child, family and service.
Desirable
- Has been involved in developing and reviewing policies and procedures.
- Has been involved in developing clinical competencies.
Other
Essential
- Understanding of clinical governance and able to apply this to practice.
- Work shifts - day, night, weekends and bank holiday shifts
Person Specification
Experience
Essential
- Experience working as a HCA or in a school, nursery, healthcare environment
Desirable
- Experience of working with children and families with complex needs and life limiting illnesses.
Attributes
Essential
- Caring and approachable.
- Good interpersonal skills.
- Ability to provide holistic care.
- Ability to follow policies and procedures.
- Ability to follow instructions from senior members of the team.
- Ability to work shifts including nights and weekends.
- Reliable, punctual and organised.
- Demonstrates commitment to equal opportunities.
- Ability to maintain professional boundaries.
- Aware of responsibilities in relation to data protection and confidentiality.
- Awareness of the skills, interactions and models that underpin effective
- communication with children who have life limiting, life threatening conditions and their families
Desirable
- Ability to deal with difficult situations
Qualifications
Essential
- NVQ level 2 / Care certificate
Skills Knowledges and Competencies
Essential
- Excellent communication skills.
- Enthusiastic and motivated with a good conscientious attitude.
- Flexibility to meet service demand.
- Problem solving and decision making skills.
- Ability to work within a team setting.
- Ability to follow instructions but use own initiative for the best interests of the child, family and service.
Desirable
- Has been involved in developing and reviewing policies and procedures.
- Has been involved in developing clinical competencies.
Other
Essential
- Understanding of clinical governance and able to apply this to practice.
- Work shifts - day, night, weekends and bank holiday shifts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Zoe’s Place Baby Hospice
Address
Zoe's Place Baby Hospice
Easter Way
Coventry
CV7 9JG
United Kingdom
Employer's website
https://www.zoes-place.org.uk/ (Opens in a new tab)
Employer details
Employer name
Zoe’s Place Baby Hospice
Address
Zoe's Place Baby Hospice
Easter Way
Coventry
CV7 9JG
United Kingdom
Employer's website
https://www.zoes-place.org.uk/ (Opens in a new tab)
Apply Now
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GP Receptionist / Administrator
Pimlico Health @ The Marven View all jobs
Posted 1 month(s) ago
Reference: A0859-26-0015
Job summary
A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greeting patients, answering phones, scheduling appointments, processing registrations, managing correspondence, handling prescriptions, and data entry into the practice's computer system. They are crucial for the smooth operation of the practice, requiring strong communication, organization, and IT skills.
Main duties of the job
Patient and Visitor Interaction
- Receive and direct patients, visitors, and staff in person or over the phone.
- Provide general assistance and answer general enquiries about services and results.
- Assist patients in accessing the most appropriate healthcare professional.
Appointments and scheduling
- Book new and follow-up appointments.
- Manage the appointment system and deal with the reception area.
Administration and data management
- Process new patient registrations and handle patient records.
- File, retrieve, scan, and manage patient-related documents and correspondence.
- Enter data into computer systems.
- Process and prepare repeat prescriptions.
Communication and support
- Answer and route incoming telephone calls and take messages.
- Handle incoming and outgoing correspondence and mail.
- Provide secretarial and administrative support to the doctors, nurses, and practice manager.
- Action task requests from clinical staff and external health organisations.
About us
We are an NHS GP Practice. Our doctors have been serving the community of Pimlico and Westminster for many years. We provide a range of dedicated services within our practice including diabetes, paediatric clinic, chronic disease management and home visiting service.
Details
Date posted
24 August 2026
Pay scheme
Other
Salary
£12.71 to £13.45 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0859-26-0015
Job locations
46-50
Lupus Street
London
SW1V 3EB
United Kingdom
Job description
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, patient deductions, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Job description
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, patient deductions, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Person Specification
Knowledge
Desirable
- SystmOne experience
Person Specification
Knowledge
Desirable
- SystmOne experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pimlico Health @ The Marven
Address
46-50
Lupus Street
London
SW1V 3EB
United Kingdom
Employer's website
Employer details
Employer name
Pimlico Health @ The Marven
Address
46-50
Lupus Street
London
SW1V 3EB
United Kingdom
Employer's website
Apply Now
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Community Mental Health Nurse
NELFT North East London Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: MHX-3RL-001800
Job summary
Band 6 Community Mental Health Nurse We are looking for a skilled and motivated Registered Mental Health Nurse to join our Community Mental Health Wellness Team at NELFT. This role offers the opportunity to work autonomously within a supportive multidisciplinary team, delivering high-quality, recovery-focused care to adults with complex mental health needs. You will act as a named key worker, playing a central role in assessment, care planning, and coordination of care to improve outcomes and support independence.
Main duties of the job
Key Responsibilities Act as a named key worker for a defined caseload, coordinating care and supporting recovery-focused outcomes Undertake comprehensive mental health assessments and develop, implement, and review care plans Deliver evidence-based interventions for individuals with complex and co-existing needs Safely administer, monitor, and review medication in line with NMC and Trust standards Assess and manage clinical risk, escalating concerns appropriately and contributing to risk management processes Work collaboratively with GPs, primary care, and partner agencies to support safe discharge and continuity of care Maintain accurate, timely clinical records to support care delivery and audit requirements
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
MHX-3RL-001800
Job locations
Mellmead House
Wanstead
London
E11 2DH
United Kingdom
Job description
Job responsibilities
Band 6 Community Mental Health Nurse
We are looking for a skilled and motivated Registered Mental Health Nurse to join our Community Mental Health Wellness Team at NELFT.
This role offers the opportunity to work autonomously within a supportive multidisciplinary team, delivering high-quality, recovery-focused care to adults with complex mental health needs. You will act as a named key worker, playing a central role in assessment, care planning, and coordination of care to improve outcomes and support independence.
Key Responsibilities- Act as a named key worker for a defined caseload, coordinating care and supporting recovery-focused outcomes
- Undertake comprehensive mental health assessments and develop, implement, and review care plans
- Deliver evidence-based interventions for individuals with complex and co-existing needs
- Safely administer, monitor, and review medication in line with NMC and Trust standards
- Assess and manage clinical risk, escalating concerns appropriately and contributing to risk management processes
- Work collaboratively with GPs, primary care, and partner agencies to support safe discharge and continuity of care
- Maintain accurate, timely clinical records to support care delivery and audit requirements
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,870 and a maximum payment of £6,137) pro rata for part time staff.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
- Registered Mental Health Nurse with current Nursing and Midwifery Council registration
- Experience working with individuals with complex mental health needs in a community setting
- Strong clinical decision-making, risk assessment, and care coordination skills
- Commitment to recovery-focused, person-centred care
- Ability to work both independently and as part of a team
Job description
Job responsibilities
Band 6 Community Mental Health Nurse
We are looking for a skilled and motivated Registered Mental Health Nurse to join our Community Mental Health Wellness Team at NELFT.
This role offers the opportunity to work autonomously within a supportive multidisciplinary team, delivering high-quality, recovery-focused care to adults with complex mental health needs. You will act as a named key worker, playing a central role in assessment, care planning, and coordination of care to improve outcomes and support independence.
Key Responsibilities- Act as a named key worker for a defined caseload, coordinating care and supporting recovery-focused outcomes
- Undertake comprehensive mental health assessments and develop, implement, and review care plans
- Deliver evidence-based interventions for individuals with complex and co-existing needs
- Safely administer, monitor, and review medication in line with NMC and Trust standards
- Assess and manage clinical risk, escalating concerns appropriately and contributing to risk management processes
- Work collaboratively with GPs, primary care, and partner agencies to support safe discharge and continuity of care
- Maintain accurate, timely clinical records to support care delivery and audit requirements
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,870 and a maximum payment of £6,137) pro rata for part time staff.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
- Registered Mental Health Nurse with current Nursing and Midwifery Council registration
- Experience working with individuals with complex mental health needs in a community setting
- Strong clinical decision-making, risk assessment, and care coordination skills
- Commitment to recovery-focused, person-centred care
- Ability to work both independently and as part of a team
Person Specification
Qualifications
Essential
- Please refer to the Job Description and Person Specification.
Desirable
- Please refer to the Job Description and Person Specification.
Experience
Essential
- Please refer to the Job Description and Person Specification.
Desirable
- Please refer to the Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Please refer to the Job Description and Person Specification.
Desirable
- Please refer to the Job Description and Person Specification.
Experience
Essential
- Please refer to the Job Description and Person Specification.
Desirable
- Please refer to the Job Description and Person Specification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Mellmead House
Wanstead
London
E11 2DH
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Mellmead House
Wanstead
London
E11 2DH
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Pre and Post Birth Specialist Health Visitor Lead
NELFT North East London Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: NDD-000788
Job summary
An exciting opportunity has arisen for an experienced Health Visitor/midwife to take on a leadership role and join the new Pre and Post Birth Multiagency Team. The team will work jointly with Children's Social Care to offer an enhanced health visiting service throughout the antenatal period until 1yr post birth. The team will be co-located within Lynton House in Ilford to ensure good multi agency working. The post holder will be a Registered Specialist Community Public Health Nurse (SCPHN) Health Visitor and Midwife. The post holder will lead the health element of the multiagency team based within Redbridge local authority to support mothers, fathers and babies during the antenatal and postnatal period up to babys first birthday.
Main duties of the job
???????The post holder will support the development of the pre and post birth multiagency team, working with the local authority. They will be an effective team member whilst working on their own initiative. The post holder will work within the wider senior leadership team to deliver the vision of the Trust to provide a quality led service, which is best in class and helps Babies, Children, Young People (BCYP) and their families to live and achieve the lives they want.
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
NDD-000788
Job locations
Lynton house
Ilford
Essex
IG1 1NY
United Kingdom
Job description
Job responsibilities
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period This post will be subject to a probationary period.
High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15%of the basic salary (minimum payment of £4,870 and a maximum payment of £6,1371 - per annum, pro rata for part time) .
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
ADD CONTACT DETAILS FOR CONTACT /. INFORMAL CHATS OR VISITS
NAME - Lisa London
JOB TITLE - Head of Service CONTACT NUMBER - 07976743403 EMAIL - [email protected]
Job description
Job responsibilities
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period This post will be subject to a probationary period.
High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15%of the basic salary (minimum payment of £4,870 and a maximum payment of £6,1371 - per annum, pro rata for part time) .
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
ADD CONTACT DETAILS FOR CONTACT /. INFORMAL CHATS OR VISITS
NAME - Lisa London
JOB TITLE - Head of Service CONTACT NUMBER - 07976743403 EMAIL - [email protected]
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Health Visitor
Experience
Essential
- Experience of working with families with safeguarding needs
- Experience of working with babies, children, young people and their families in the community setting.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Health Visitor
Experience
Essential
- Experience of working with families with safeguarding needs
- Experience of working with babies, children, young people and their families in the community setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Lynton house
Ilford
Essex
IG1 1NY
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Lynton house
Ilford
Essex
IG1 1NY
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Digital Project Manager
Dorset County Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 405-26-AC430DPM
Job summary
We have an exciting opportunity in our Digital Projects and Programmes team for a Digital Project Manager. This is a great opening forsomeone with project management experience to join Dorset County Hospital.
We are looking for someone who has great communications skills and is experienced in utilising project management methodologies to work as a key member of a dynamic team of project staff. We deliver a broad range of digital projects that transform services, changing the way that care is provided to patients and enabling the organisation to become more efficient and effective.
You will be responsible for the management of project delivery from initiation to testing and handover, driving projects forward to achieve expected outcomes. The successful candidate will be proactive and approachable with a good eye for detail and the ability to quickly form good working relationships.
As a key player in projects, you will be keen to develop your own skills promoting continual personal improvement.
Main duties of the job
Managing all aspects of project delivery, the Digital Project Manager is expected to have ownership of a wide range of project tasks and documentation across multiple projects which will require focus and the ability to prioritise your workload. A good understanding of the culture around adoption of technology is advantageous.
Our project teams work to tight timescales and have robust processes around project documentation, working within pre-defined workstreams. A Digital Project Manager will demonstrate an ability to use project management techniques to deliver achievable benefits and following strict guidelines such as information governance and clinical safety. The ability to bring the right people together to deliver successful change is paramount while appreciating operational pressures have an impact on capacity and resource.
The Project Manager will be expected to support the Head of Digital Projects and Programmes in the development of other team members.
About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
405-26-AC430DPM
Job locations
Dorset County Hospital
Dorset County Hospital NHS Trust
Dorchester
DT1 1BY
United Kingdom
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
UKVI Sponsorship: This role may be available for sponsorship under the Skilled Worker visa route, as defined by UK Visas and Immigration (UKVI). Sponsorship will be determined based on your current situation and on a case-by-case basis.
Please contact us [email protected] you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Job description
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
UKVI Sponsorship: This role may be available for sponsorship under the Skilled Worker visa route, as defined by UK Visas and Immigration (UKVI). Sponsorship will be determined based on your current situation and on a case-by-case basis.
Please contact us [email protected] you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
Education, Qualifications and Training
Essential
- Degree or equivalent qualifications and/or equivalent practical experience.
- Prince2 practitioner or equivalent practical experience
Desirable
- Relevant qualifications or study e.g., Agile, ITIL etc.
Knowledge and Experience
Essential
- Business Change knowledge.
- Working knowledge of IT industry.
- Experience of managing projects
- Experience of working in the NHS or health sector in a project related capacity
- Experience of managing a team of staff
- Experience of contributing to and supporting management of project budgets
- Experience of managing clinical or business change
- Proven team working
- Proven supervisory skills
Desirable
- Experience of supporting the implementation of complex multidisciplinary DT& I related projects
- Knowledge of NHS clinical systems
- Experience of managing process mapping
- Experience of issuing and analysing complex data including reports, audits and surveys for projects
Skills and Abilities
Essential
- Highly skilled in the use of Microsoft Office applications, including MS- Project. MS-Excel and Internet Explorer
- IT, Audio and visual equipment literate
- Strong interpersonal skills with the ability to build relationships at all levels.
- Confident and an ability to motivate and inspire confidence in others.
- Excellent verbal and written communication, presentation, and facilitation skills.
- Ability to work autonomously and equally effective as part of or with key responsibilities in a multi-disciplinary team.
- Negotiates and influences effectively with internal and external contacts.
- Able to plan and prioritise project workload to meet deadlines and deal effectively with conflicting priorities.
- Ability to analyse a range of facts and situations, coupled with the ability to assess and compare options where required.
- Ability to manage change and the cultural change linked to the adoption and use of technology.
Desirable
- Business Change skills
- Ability to think innovatively and develop new ways of working, continuously striving to improve services, systems, and performance.
- Flexible to meet the needs of the service and adaptable.
- Enthusiastic and committed to service and personal development.
- Show resilience, stamina, and reliability under pressure.
Person Specification
Education, Qualifications and Training
Essential
- Degree or equivalent qualifications and/or equivalent practical experience.
- Prince2 practitioner or equivalent practical experience
Desirable
- Relevant qualifications or study e.g., Agile, ITIL etc.
Knowledge and Experience
Essential
- Business Change knowledge.
- Working knowledge of IT industry.
- Experience of managing projects
- Experience of working in the NHS or health sector in a project related capacity
- Experience of managing a team of staff
- Experience of contributing to and supporting management of project budgets
- Experience of managing clinical or business change
- Proven team working
- Proven supervisory skills
Desirable
- Experience of supporting the implementation of complex multidisciplinary DT& I related projects
- Knowledge of NHS clinical systems
- Experience of managing process mapping
- Experience of issuing and analysing complex data including reports, audits and surveys for projects
Skills and Abilities
Essential
- Highly skilled in the use of Microsoft Office applications, including MS- Project. MS-Excel and Internet Explorer
- IT, Audio and visual equipment literate
- Strong interpersonal skills with the ability to build relationships at all levels.
- Confident and an ability to motivate and inspire confidence in others.
- Excellent verbal and written communication, presentation, and facilitation skills.
- Ability to work autonomously and equally effective as part of or with key responsibilities in a multi-disciplinary team.
- Negotiates and influences effectively with internal and external contacts.
- Able to plan and prioritise project workload to meet deadlines and deal effectively with conflicting priorities.
- Ability to analyse a range of facts and situations, coupled with the ability to assess and compare options where required.
- Ability to manage change and the cultural change linked to the adoption and use of technology.
Desirable
- Business Change skills
- Ability to think innovatively and develop new ways of working, continuously striving to improve services, systems, and performance.
- Flexible to meet the needs of the service and adaptable.
- Enthusiastic and committed to service and personal development.
- Show resilience, stamina, and reliability under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Dorset County Hospital NHS Foundation Trust
Address
Dorset County Hospital
Dorset County Hospital NHS Trust
Dorchester
DT1 1BY
United Kingdom
Employer's website
https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Dorset County Hospital NHS Foundation Trust
Address
Dorset County Hospital
Dorset County Hospital NHS Trust
Dorchester
DT1 1BY
United Kingdom
Employer's website
https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)
Apply Now
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Admin
NELFT North East London Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: NDD-001779
Job summary
The post holder will be required to work as part of an administrative team who provide comprehensive and confidential secretarial and administrative support to the WF memory service to support its smooth running.
Main duties of the job
Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication. Manage the diary and make decisions on behalf of the Manager in prioritising and re arranging diary commitments. Checking emails (inbox for referral) and other post in a timely manner, personally prepare and send responses to correspondence. Ensure that complex calls from anxious and distressed clients are passed to appropriate person to deal with effectively and appropriately or escalated to senior staff member if appropriate.
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
NDD-001779
Job locations
Red Oak Lodge
London
Greater London
E11 4HU
United Kingdom
Job description
Job responsibilities
This is an exciting opportunity to join the busy administrative team at the Waltham Forest Memory Service for a fixed-term, twelve-month contract at pay Band 3.
About North East London NHS Foundation Trust
North East London NHS Foundation Trust is committed to providing high-quality care and support to the diverse communities we serve. Guided by our core values of inclusivity, compassion, and innovation, we aim to improve lives and deliver exceptional healthcare services. Our supportive and collaborative culture ensures that every team member feels valued and empowered to contribute to meaningful change.
The Role
In this key administrative role, you will provide essential support to ensure the smooth operation of our Memory Service. You will work closely with a variety of stakeholders, including team members, service users and carers to ensure effective communication and efficient processes. Your efforts will make a direct impact on the quality and timeliness of the care we provide.
- Communicate effectively with a range of individuals, in person or by phone, ensuring professionalism, courtesy, and sensitivity to communication barriers.
- Respond to enquiries and take appropriate actions on behalf of the service, whether by phone, in person, or through correspondence, within agreed time frames.
- Managing the Memory Service’s Team Inbox; receiving and logging new referrals and enquiries into the service.
- Arrange and take minutes or notes at meetings that are intended for internal review only.
- Handling the booking of clinical appointments and clinics on RIO.
Why Join Us?
- Contribute to meaningful work that directly impacts the health and wellbeing of our communities.
- Enjoy a competitive salary within Band 3, with clear pay transparency and opportunities for growth.
- Be part of an inclusive and supportive workplace that prioritises professional development and progression.
Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Starting with NELFT (delete for internal only)
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex.
Probationary Period This post will be subject to a probationary period.
High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15%of the basic salary (minimum payment of £4,870 and a maximum payment of £6,1371 - per annum, pro rata for part time) High Cost Area Supplement - Fringe This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,346 and a maximum payment of £2,270 per annum, pro rata for part time)
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.
For further information or an informal conversation about this role please contact:
NAME: Marcus Yorke
POSITION: Service Manager
EMAIL ADDRESS: [email protected]
Job description
Job responsibilities
This is an exciting opportunity to join the busy administrative team at the Waltham Forest Memory Service for a fixed-term, twelve-month contract at pay Band 3.
About North East London NHS Foundation Trust
North East London NHS Foundation Trust is committed to providing high-quality care and support to the diverse communities we serve. Guided by our core values of inclusivity, compassion, and innovation, we aim to improve lives and deliver exceptional healthcare services. Our supportive and collaborative culture ensures that every team member feels valued and empowered to contribute to meaningful change.
The Role
In this key administrative role, you will provide essential support to ensure the smooth operation of our Memory Service. You will work closely with a variety of stakeholders, including team members, service users and carers to ensure effective communication and efficient processes. Your efforts will make a direct impact on the quality and timeliness of the care we provide.
- Communicate effectively with a range of individuals, in person or by phone, ensuring professionalism, courtesy, and sensitivity to communication barriers.
- Respond to enquiries and take appropriate actions on behalf of the service, whether by phone, in person, or through correspondence, within agreed time frames.
- Managing the Memory Service’s Team Inbox; receiving and logging new referrals and enquiries into the service.
- Arrange and take minutes or notes at meetings that are intended for internal review only.
- Handling the booking of clinical appointments and clinics on RIO.
Why Join Us?
- Contribute to meaningful work that directly impacts the health and wellbeing of our communities.
- Enjoy a competitive salary within Band 3, with clear pay transparency and opportunities for growth.
- Be part of an inclusive and supportive workplace that prioritises professional development and progression.
Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Starting with NELFT (delete for internal only)
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex.
Probationary Period This post will be subject to a probationary period.
High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15%of the basic salary (minimum payment of £4,870 and a maximum payment of £6,1371 - per annum, pro rata for part time) High Cost Area Supplement - Fringe This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,346 and a maximum payment of £2,270 per annum, pro rata for part time)
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.
For further information or an informal conversation about this role please contact:
NAME: Marcus Yorke
POSITION: Service Manager
EMAIL ADDRESS: [email protected]
Person Specification
Qualifications
Essential
- NVQ level 2 or
- equivalent standard of
- literacy and numeracy
- NVQ
- Administration/Customer
- Service Level 3 or
- equivalent level of
- proven experience
Desirable
- N/A
Experience
Essential
- Working in a busy office
- environment
- Experience of storing
- and
- maintaining records
Desirable
- Working in an NHS
- environment
Person Specification
Qualifications
Essential
- NVQ level 2 or
- equivalent standard of
- literacy and numeracy
- NVQ
- Administration/Customer
- Service Level 3 or
- equivalent level of
- proven experience
Desirable
- N/A
Experience
Essential
- Working in a busy office
- environment
- Experience of storing
- and
- maintaining records
Desirable
- Working in an NHS
- environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Red Oak Lodge
London
Greater London
E11 4HU
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Red Oak Lodge
London
Greater London
E11 4HU
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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