Job description

Job responsibilities

Duties:

To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.

Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.

To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.

To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.

To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans.

To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent .Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance.

To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.

To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.

To ensure privacy, dignity and human rights are respected for patients and Carers.

To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.

The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)

To contribute to the development, implementation and monitoring of standards.

To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.

To provide basic education and continuing support to patients, family and carers.

To identify areas of concern regarding practice and communicate to the Caseload Holder.

Management & Leadership:

To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.

Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff

To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required.

To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.

To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.

Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation.

To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager.

Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.

To share knowledge and information to promote a cohesive team.

To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct.

To participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.

The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering.

Communication:

To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment.

Able to communicate the role and eligibility criteria of the District Nursing Service.

Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.

Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.

The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices.

Education & Training:

Maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up to date personal competency portfolio.

To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback.

To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy .

Participate in the provision of community experience for all nurse learners and other professionals as appropriate.

To be encouraged to organise informal training sessions on behalf of the team using a variety of resources.

Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.

Emotional Effort:

At every patient contact the post holder deals with emotional issues of patients and relatives.

At each visit staff may need to care for Patients with degenerative terminal conditions and their carers who may be children or adults within their home.

Need to deal with highly distressing and difficult family situations frequently such as grief, crisis care management with unpredictable care conditions.

Mental Effort:

Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff to carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time.

Driving in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.

Physical Effort:

Use of hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet.

At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space.

Regularly carry and transport District Nurse equipment e.g. Nursing bag, documentation Laptop, phlebotomy equipment, sphygmomamometers and blood sugar machines.

Driving for periods of time between patients homes and requiring lifting nursing bags and equipment from the car boot on each visit.

The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases.

Occasional exposure to verbal and physical aggression and dangerous pets.

Daily working in cramped conditions within patients own homes.

Frequently exposure to heat and cold in patients homes.

Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices.

Person Specification

Qualifications

Essential

• Maths and English GCSE grade 4 or above (A-C)
• NVQ III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.

Desirable

• Care
• certificate

Knowledge & Experience

Essential

• Understanding of physical health, mental health and learning disabilities.
• Understanding of the role of Clinical support worker / Heath care assistant and boundaries
• Experience of formulating
• therapeutic relationships
• Previous experience of working within a health care setting.
• (employment, work experience
• volunteering)

Desirable

• Willingness to learn Evidence of previous professional development Evidence of recent study

Behavioural Attributes & Competencies:

Essential

• Familiar with and committed to the principles and values of the NHS.
• Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
• Consistently put clinicians at the heart of decision making.
• Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
• Values diversity and difference.
• Uses evidence to make improvements and seeks out innovation.
• Demonstrates commitment to partnership working.
• Flexible approach to working.
• Attention to detail.
• Highly motivated with ability to influence and inspire others.
• Outcomes focused.
• Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.

Experience

Essential

• Experience of formulating
• therapeutic relationships
• Previous experience of working within a health care setting.
• (employment, work experience
• volunteering)

Skills

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Effective communication and interactive skills including oral, written and IT
• Ability to use initiative and work independently
• Good time management

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

See attached job description

See attached job description

See attached job description

See attached job description

Person Specification

Qualifications

Essential

• Full GMC registration with licence to practice
• Full MRCP UK

Experience

Essential

• Experience in General Medicine at registrar grade
• Experience in management of acute medical conditions at SPR level
• The knowledge and clinical skills base to be able to supervise the assessment and treatment of general medical patients at SPR level.
• Previous Renal experience at SHO or Registrar level

Desirable

• Previous experience in relevant medical specialty at senior SHO/SPR level.

Clinical Experience / Skills

Essential

• Ability to organise and prioritise busy workloads effectively and cope under pressure
• Ability to communicate effectively with patients, medical staff and other health professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
• Business and Administration Level 3 NVQ or equivalent experience
• Qualified in word processing or audio typing (or equivalent)

Knowledge and Experience

Essential

• Experience of dealing with the public, both on the telephone and in person

Desirable

• Previous NHS experience
• Understanding of medical terminology
• Clerical / administrative experience

Skills and Abilities

Essential

• Effective and polite manner when dealing with people, both face to face and on the phone
• Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• Ability to work effectively in a busy team, adjust to change and motivate others
• Ability to work on your own, using your own initiative, if required
• Confidence to handle difficult conversations with patients, relatives and carers
• Ability to adapt to use new computer packages and programmes
• Effective organisational skills
• Good IT skills including Microsoft packages
• Attention to detail
• Good secretarial and audio typing skills

Aptitudes

Essential

• Supportive
• Respectful
• Innovative
• Collaborative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Weston General Hospital

Grange rd ,Uphill

Weston-super-Mare

BS23 4TQ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To ensure that accurate details are exchanged with all relevant staff. Give support to patients, carers and staff, where appropriate. Acting as a supportive member of the team at all times, including;
• Working as part of a team ensuring that the daily administration tasks are completed effectively and efficiently.
• To process inward and outward transfers of records and to deal with other Trusts regarding records as required
• To process discharge summary letters and send them to the correct professional.
• To support the process of booking and scheduling clinic, and create reports
• To accurately file information

• To answer incoming calls, dealing with enquirers in a helpful manner, proactively taking action where appropriate.
• To deal with enquirers, correspondence and information received by the service in conjunction with other staff.
• To scan relevant documentation i.e.: Patient notes, timetables, site information, notices.
• To monitor stationery and store cupboards for stock and support in the ordering of service stationery and goods when requested.
• Liaise with GP,s patients, etc
• General Admin duties and tasks which are variable.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all its staff to be vaccinated as this remains the best line of defence against COVID-19.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

Person Specification

Qualifications and Training

Essential

• Educated to GCSE level or equivalent
• NVQ Level 3 in Business/Administration or equivalent knowledge and experience
• Good spoken, written and understanding of English
• IT Literate including Experience of using Microsoft Office suite; Word, Excel and Powerpoint

Experience and Knowledge

Essential

• Experience of working in a team
• Motivated to extend knowledge and improve service delivery
• Experience and ability to deal with non-routine activities appropriately and safely
• Problem solving
• Health, safety and risk aware

Desirable

• Knowledge of working in the NHS
• Experience of using SystmOne Electronic Patient Records

Skills and Abilities

Essential

• Ability to communicate effectively, particularly in relation to people who have a difficulty understanding and adapt communication techniques as appropriate
• Well-developed written and verbal communication skills
• Arranging and preparing meetings and relevant materials
• Organisational skills

Desirable

• Experience in customer focused environment
• Experience of formal minute taking, formatting and distributing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Hoddesdon Health Centre

High Street

Hoddesdon

EN11 8BQ

United Kingdom

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• NHS pension scheme
• Free eye tests
• Money saving options through our salary sacrifice scheme
• Discounts on major high street retailers and restaurants

Person Specification

Qualifications

Essential

• Undergraduate degree in Psychology (2:1 or above) and a strong academic record
• Eligible for graduate membership of the British Psychological Society

Desirable

• A 1st in Undergraduate Degree

Experience

Essential

• Variety of clinical and administrative experience
• Knowledge of psychometrics and research methodology

Skills

Essential

• Able to demonstrate a keen interest in neuropsychology, that goes beyond specific modules studied at Undergraduate level.
• Ability to work safely, confidently and independently within own experience/skill and to seek advice from senior colleagues as appropriate.
• Ability to work independently as well as part of a team
• High level of computer literacy (Power Point, Excel, SPSS etc.)
• Ability to deal sensitively with highly emotive/hostile situations.
• Excellent organisational, analytical and judgemental skills
• The ability to develop good working relationships with clients, and colleagues, including ability to adapt communication style if barriers to understanding and/or expression are present
• Attention to detail and accuracy
• Proven communication skills (written and verbal) and a demonstrated ability to communicate effectively with a range of people
• Self-motivated with ability to work independently whilst accepting supervision and feedback on practice.
• Ability to concentrate frequently and for extended periods.

Special Requirements

Essential

• Ability to travel independently throughout the county without the use of public transport
• Self-motivated with ability to work independently whilst accepting supervision and feedback on practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Neuropsychology Department, Witham Court

Fen Lane

North Hykeham

LN6 8UZ

United Kingdom

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• GCSE (or equivalent) in Maths and English at level C/4 or above
• Level 3 qualification e.g. NVQ, 2 A-Levels, Apprenticeship or IBMS Certificate of Achievement (Part I) plus Significant laboratory experience or Extensive laboratory experience in the relevant discipline

Experience

Essential

• Ability to follow and work to Standard Operating Procedures and Policy

Desirable

• Experience with a range of laboratory techniques
• Previous NHS laboratory experience

Skills and Knowledge

Essential

• Keyboard and basic IT skills
• Have an awareness of Health & Safety issues
• Effective Communication skills, written and oral
• Evidence of good manual dexterity
• Evidence of effective time management skills and with a methodical approach

Personal Qualities

Essential

• Ability to plan and prioritise allocated work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Royal Hallamshire Hospital

Glossop Road

Sheffield

S10 2JF

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent service experience at management level.
• Postgraduate diploma in management or equivalent level of knowledge and skills gained through a combination of post graduate study and/or experience plus relevant short courses.
• Maths and English language GCSE minimum Grade C/4.
• Demonstrative commitment to personal development.

Desirable

• Formal project management qualification.

Experience

Essential

• Previous managerial experience including knowledge of managing services, financial management, service and capacity planning and management of staff.
• Experience of implementing policy, service planning and development and writing business cases.
• Excellent spreadsheet and analytical skills, experience of manipulating complex data and presenting to a range of audiences.
• Ability to understand and explain financial and activity information.

Desirable

• Experience of mentoring, staff supervision and appraisals.
• Previous experience of pathology services.
• Experience of Risk Assessment, Audit and Clinical Governance.
• Experience of using Patient Centre, Electronic Staff record and other NHS information systems.
• Understanding of NHS policy and experience of delivering against current NHS targets.

Skills and Knowledge

Essential

• Analytical, resilient and creative person, who is able to work under their own initiative in order to meet challenging deadlines, comfortable with taking decisions, often under pressure.
• An open and honest approach, high levels of integrity.
• Highly developed leadership skills. Self-motivated and able to motivate others. Understands the importance of staff training/ development and possess excellent coaching and facilitating skills.
• Excellent written, spoke and presentational skills. Sound negotiator. Influential and has creditability in the clinical setting.
• Evidence of ability to work as a member of a team. Able to build effective working relationships. Able to handle and resolve conflict.

Personal Qualities

Essential

• Flexible attitude to working hours. Ability to deal with competing priorities and to organise self and team members to deliver outputs to multiple deadlines.
• Personal values in line with those of the Trust and demonstrates all STH PROUD Behaviours.
• Commitment to undertake ALL training requirements of the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• GCSE Grade D/3 Maths & English or equivalent experience
• Valid Basic Food Hygiene Certificate or attainment of Basic REHIS Elementary Food Hygiene Certificate (can be completed once in post - one day course)

Desirable

• Clerical / IT qualification or relevant experience
• Working towards Regulated Qualification Framework (RQF) level 2 or 3 (NVQ2/3)

Experience

Essential

• Manual Handling, Fire and Health and Safety Awareness (can be completed once in post)
• Demonstrable ability to use a computer
• Familiar with Microsoft packages and information systems
• Experience of working in a customer service environment.

Desirable

• Experience in a caring or hotel/catering environment.
• Experience of working at a supervisory level

Special Skills/Aptitudes

Essential

• Ability to communicate well within a multidisciplinary team
• Ability to deal with any potentially difficult or sensitive issues
• Understanding of confidentiality in the work place
• Excellent organisational skills
• Ability to prioritise own work load
• Multi skilled

Desirable

• Willing to undertake RQF training
• Willing to complete job specific and essential training relevant to the housekeeper's role

Other Factors

Essential

• Ability to work on own initiative following guidance from ward manager
• Approachable manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Are you looking for an exciting Patient Pathway Co-Ordinator role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Person Specification

Qualifications

Essential

• NVQ 4 or equivalent experience
• A Level in English and Maths

Knowledge and Experience

Essential

• Significant previous administrative experience within a healthcare setting and experience in using hospital systems
• Up to date knowledge and understanding of key access targets e.g. 18 weeks Referral to Treatment, 2 Week Wait
• Experience of working with IT office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities

Person Specification

Experience

Essential

• Experience in dealing with the general public in diverse, fast moving, customer orientated organisation in a position of the Trust.

Qualifications

Essential

• General GCSE education grade C or above
• Full uk car driving license
• 2 Years Previous security experience in a large and diverse organisation

Desirable

• Evidence of Continued Professional Development in a Security related field. (ACT)
• SIA Door supervisor Licence anmd or CCTV Public Open Space Licence.
• Physical intervention Training - Maybo / CPI trained

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Sandwell and West Birmingham NHS Trust

Sandwell & west Birmingham

B18 7QH

United Kingdom

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception/ Administration duties:

Providing the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.

To have a thorough knowledge and work in accordance ofpractice policies and procedures.

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

Liaise with local hospitals and other agencies as appropriate.

Receive telephone calls and enter them onto triage list as appropriate, ensuring accurate information is recorded to enable the clinical team to deal with patient queries effectively.

Give results of investigations/tests, i.e. blood, urine, etc. to patients

Registration of new patients and updating patients' records as required.

Deal with all general inquiries, explain procedures, and make new and follow-up appointments.

To Provide support for clinicians to enable the effective day-to-day running of the practice.

To undertake any other tasks allocated by doctors /managers.

Repeat Prescriptions:

To have a thorough knowledge of the repeat prescription procedures

Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.

To deal with queries relating to repeat prescriptions

Person Specification

Qualifications

Essential

• EMIS Web clinical system
• Previous experience as a GP Receptionist.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hollyoaks Medical Centre

Address

229 Station Road

Birmingham

B47 6ET

United Kingdom

Employer's website

https://www.hollyoaksmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Up to GCSE standard for Maths and English or equivalent experience

Desirable

• ECDL

Experience

Essential

• Experience of office and administration
• Experience of setting up and using filing/IT systems
• Familiar with WPAS, IFIT, Welsh Clinical Portal and Emis Health

Desirable

• Previous NHS experience
• Experience in managing clinic diaries/appointment schedules

Skills

Essential

• Awareness of willingness to be involved in implementing change
• IT Computer Literate
• Effective communication skills

Desirable

• Ability to speak Welsh (Level 3)
• Familiarity with GDPR regulations

Other

Essential

• Team Player
• Work on own initiative

Desirable

• Ability to motivate others
• Ability to organise work within the department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Glan Clwyd

Sarn Lane

Bodelwyddan

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Receptionist

Job Title: Receptionist

Responsible to: Practice Manager/Reception Manager

Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Telephone Duties

1. Making appointments

2. Prescription requests

3. Giving out results where appropriate

4. Ambulance transport bookings

5. Deal with Home visit requests

6. Deal with general enquiries

7. Contacting other providers

Reception Duties

8. Register new patients and temporary residents

9. Greet and direct patients and visitors

10. Booking appointments

11. Handing out prescriptions

12. Ensure outstanding queries are explained and handed over to next shift, as necessary

13. Respond to needs of our clinical team during surgery

14. Collect fees from patients for providing non-NHS services

15. Deal with general enquiries and complaints

16. Filing medical notes

Prescriptions

17. Dealing with requests for repeat prescriptions

18. Raising prescriptions as per Practice protocols

19. Dealing with queries relating to repeat prescriptions

General

20. Input and extract information from Practice computer system

21. Observe health and safety guidelines at all times

22. General housekeeping (e.g. keeping reception and waiting areas tidy)

23. Maintain Confidentiality at all times

24. To participate and continue Personal Development

25. To observe Equality & Diversity guidelines at all times

26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.

27. Any other reasonable duties as necessary

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of working within a reception/administration team. Experience of dealing with the general public (Face to Face and over the telephone) Excellent telephone manner Confident with IT systems

Desirable

• Experience of working within NHS / GP surgery Experience of working with clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jubilee Gardens Medical Centre

Address

Jubilee Gardens

Southall

UB1 2TJ

United Kingdom

Employer's website

https://www.jubileegardensmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Work

To work in the community and liaise with in-patient areas assessing and prioritising clients appropriatelyTo manage a caseload of clients with complex and challenging mental health needs

To assess clients in the most appropriate location often in their own home working in accordance with the Lone Working PolicyTo plan and implement client centred interventions using selected and graded activity to meet the needs of the individual ensuring issues of behavioural disturbance, aggression, wandering, mood disorder, psychosis and de-motivation are consideredContribute to making decisions regarding client care in consultation with the multi-disciplinary team.Undertake the assessment, planning, implementation and evaluation of specific packages of care (in conjunction with other team members).Maintain standards with regards to the quality of interventions provided.Work within the framework of the Care Programme approach act as care coordinator / care manager, as required.Work within the framework of the All Agency Safeguarding Vulnerable AdultsPolicy and be willing to undertake relevant training. Provide advice on issues related to activities of daily living, working with service users / carers / relatives with regards to all aspects of the care packageCommunicate clearly with service users who may lack insight into their condition and the risk issues involved.To carry out a thorough assessment of the service users current mental health needs, including risk assessment, psychological needs and cognitive functioningTo demonstrate the ability to make decisions in relation to the clinical management of individual patients and make critical clinical judgements in relation to mental health and care provision within the community settingTo be able to assess and manage clients presenting with co-morbidities of physical and mental health needs including the impact of medication.Maintain confidentiality and a high professional standard at all times. Research and AuditTo ensure that Paris records are efficiently maintainedTo contribute to audits as requiredTo provide relevant data as required in line with performance monitoring targetsTo participate in research and development opportunities as directed by team or service managerEducation and TrainingTo contribute to the on-going training and development of non- mental health trained staff with regard to mental health issues.To have effective presentation skills in order to positively promote the Young and Rarer Dementia Team.To provide mentorship, education and training to learners from a range of professional backgrounds.To attend mandatory and other training as identified as relevant to the post and necessary to ensure safe effective practiceService Development To participate in monitoring and evaluation of the effectiveness of service delivery and contribute to developments relevant to mental health services.ManagementTo provide engage in peer supervision, advice and support to team members across the divisional team. To deal appropriately with clinical incidents, complaints etc. from patients, relatives and members of the public, via line manager, in accordance with Trust policyThis job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.General Duties of all post holdersTo undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.To be aware of and work towards the Trusts strategic goals.Standards of Business ConductThe post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manager.All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant

Person Specification

Education/Qualifications

Essential

• RMN or appropriate registered AHP
• Short courses and experience to post graduate diploma level
• Evidence of continuing professional development

Desirable

• Accredited skills training
• Trained to degree level
• Demonstrable experience in mental health
• An accredited mentor for nursing students

Experience

Essential

• Experience of working within Old Age Psychiatry and with people with dementia.
• Experience of acting as care co-ordinator under the Care Programme Approach
• Monitoring effects and side effects of service user medication
• Assessing service users capacity to manage own medication
• Experience of MDT working

Desirable

• Experience of community based mental health services
• Experience in young onset or rarer dementias
• Experience of working with carers in a collaborative way
• Experience of working with voluntary sector
• Experience of providing supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

The Meadows

Owens Farm Drive

Offerton, Stockport

SK2 5EQ

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

Education/Qualifications

Essential

• Nurse or Operating Department Practitioner -registered with NMC or HPC
• UK Recognised Anaesthetic course (for nurses wanting to practice Anaesthetics)
• Evidence of continued professional development

Desirable

• Teaching & assessing qualification
• laser training

Experience

Essential

• Up to date clinical knowledge Experience in an acute setting

Desirable

• Previous experience in a perioperative environment
• Ability to supervise and motivate others

Skills and Knowledge

Essential

• Able to work in Theatres with minimum supervision following achievement of set objectives within 3-6 months
• Planning, delivering and evaluating care
• Problem solving and analytical skills
• Ability to prioritise clinical need
• Able to manage difficult situations
• Able to work using own initiative and be self-motivated
• Proven communication skills both orally and in writing
• Able to prioritise and meet deadlines

Desirable

• oParticipates in research and audit

Other factors / Special circumstances

Essential

• Adaptable
• Able to work as part of a team
• Able to work under pressure
• Able to work a rota of mixed shifts as the service requires.
• Basic IT skills to use different IT packages such as Word & Outlook

Desirable

• Awareness of current healthcare developments appropriate to area
• Awareness of Care Models and Care Planning in Surgical Environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Thornton Heath

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Administrator

Operating Telecommunications System

Receive and make Practice telephone calls, e.g. dealing with patient queries.

Maintaining telephone directory of necessary telephone contacts.

Receiving and recording messages for Doctors and other members of staff, ensuring that any information about unresolved matters is passed on.

Operation Of Computer Clinic System

Adding and cancelling appointments on computerised system.

Identifying patient details, collate information and pass to navigation team.

Reporting faults with hardware or software relating to Emis medical system to supervisor.

Inputting requests for Home Visits onto the computer.

Using Electronic Mail to send and receive messages, internally and externally.

Receive and Assist Patients

Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues.

Identify and pass on patient prescription sheets.

Collect and record dispensing/private fees and provide receipts where applicable.

Inform patients of complaints procedures and log any informal complaints.

Order ambulance transport for patient when required.

Navigation

Using our triage system to book appropriate appointments for patients

Cancelling appointments when requested

Working through emails and tasks and signposting patients for best care

Stock Control

Ensuring an adequate supply of stationary, documents, bottles etc.

Maintain Reception Area

Making sure any displays/patient notices are kept tidy and up to date.

Making sure the reception desk is attended at all times.

Security of Premises

Opening and closing premises when necessary.

ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.

Person Specification

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Time Management and the ability to work to deadlines
• Negotiation and conflict management
• Problem solving skills
• Interpersonal skills

Desirable

• Typing skills (preferably in a medical environment)

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative
• Experience of customer service

Desirable

• Experience of working within a General Practice Reception environment
• Practical experience of Emis or other medical computerised recording systems

Knowledge

Desirable

• An understanding of a General Practice Reception environment

Behaviours

Essential

• Planning and organising
• Performing under pressure
• Adaptability
• Team working
• Self motivated
• Flexibility
• Confidentiality

Qualifications

Essential

• Good standard of general education
• Standard Grade Mathematics or Equivalent
• Standard Grade English or Equivalent

Desirable

• NVQ in Customer Service or Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradley's Practice

Address

Buckley Medical Centre

Alltami Road

Buckley

Flintshire

CH7 3PG

United Kingdom

Employer's website

http://www.bradleyspractice.wales.nhs.uk/home (Opens in a new tab)

Job description

Job responsibilities

Key Duties and Responsibilities

1. To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes

1. To develop trusting relationships by giving people time and focus on what matters to me

1. To manage and prioritise your own caseload in accordance with the needs, Teldoc priorities and any urgent support required by individuals on the caseload

1. To have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals or agencies, when what the person needs is beyond the scope of this SPLW role

1. To work as part of a multi-disciplinary team in a patient facing role using expert knowledge within the SPLW areas and to promote social prescribing and its role in self-management

1. To work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured

1. To build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing

1. To ensure that social prescribing referral codes are inputted to EMIS system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the CCG

1. To liaise with the practices and, where practicable, to standardise the social prescribing process across the PCN

1. To work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care

1. To be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach

1. To meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures giving people time to tell their stories and focus on what matters to me and building trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. The role requires working from a strength-based approach focusing on a persons assets

1. To be a friendly source of information about wellbeing and prevention approaches

1. To help people identify the wider issues that impact on their health and well-being such as debt, poor housing, being unemployed, loneliness and caring responsibilities

1. To help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards

1. To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

1. To work with individuals to co-produce a simple personalised support plan s. Where people may be eligible for a personal health budget, to help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate

1. To forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available

1. To work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities

1. To work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present

1. To undertake all mandatory training and induction programmes

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will oversee a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Demonstrate due regard for safeguarding and promoting the welfare of children and adults.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with own and other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance.

Participate in audit where appropriate.

Other Duties: This job description is intended as an outline of the general areas of activity in which the post holder will be expected to participate. It may be reviewed and amended according to the changing needs of the Practice. Changes will be undertaken in discussion with the post holder.

Safeguarding:

The Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Infection Control:

As an employee you have a responsibility to abide by all Infection Control Guidelines provided by the Practice.

Probationary Period:

This post is subject to the requirements of a six month probationary period for new staff only.

Smoke Free Policy

There is a smoke free policy in operation in Teldoc. In accordance with this policy smoking is discouraged and is not permitted anywhere within the buildings or within 15 metres of Teldoc main buildings.

Person Specification

Other

Essential

• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Personal Attributes

Essential

• Ability to listen, empathise with people and provide person centred support in a non-judgemental way
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• Ability to identify risk and assess/manage risk when working with individuals
• Demonstrate personal accountability, emotional resilience and works well under pressure
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety

Skills and Knowledge

Essential

• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• An understanding of the range of support and services available to people in Telford & Wrekin
• Excellent communication skills and confidence in networking with other stakeholders.
• Ability to work as a team member and autonomously.
• Clear, polite telephone manner
• Excellent organisational and time management skills and ability to prioritise a busy workload.
• Computer literate and confident working with common applications (e.g. Microsoft Office).

Desirable

• Knowledge of Health & Social Care networks in the community.

Qualifications

Essential

• Applicants must have a good standard of general education with English and Maths to GCSE level A* to C

Desirable

• Training in motivational coaching and interviewing or equivalent experience

Experience

Essential

• Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)

Desirable

• Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community group

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.