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Kingswinford and Wordsley PCN

Salaried GP

Kingswinford and Wordsley PCN View all jobs

North East England

Permanent

GP/General Practitioner

GBP 0 - 12,500 per year

Posted 18 day(s) ago

Reference: 2343590

Job summary

SESSIONS: 4 sessions per week

SALARY: £12,500 per session

The role will require availability for 2 sessions on Saturdays and 2 sessions during the working week.

PLACE OF WORK: Across Kingswinford & Wordsley Primary Care Network member practices.

Main duties of the job

An exciting opportunity has arisen to join our multidisciplinary Primary Care Network team.

We are a dynamic and forward-thinking PCN, passionate about developing and delivering high-quality local services that meet the needs of our patient population.

We are looking to expand our clinical team by recruiting a General Practitioner to work collaboratively across our member practices and alongside our wider multidisciplinary PCN team.

This is an excellent opportunity for a GP who is keen to work within an innovative primary care environment, supporting the delivery and development of services across the PCN.

About us

Kingswinford & Wordsley Primary Care Network is a network of 5 practices with a list size of over 50,000 patients. This role exists to support the delivery of the Kingswinford & Wordsley Primary Care Network agenda. The post will form an integral part of the PCN leadership team working alongside the Practice Managers and the Clinical Director and the PCN Partners.

Details

Date posted

16 September 2026

Pay scheme

Other

Salary

£12,500 a session

Contract

Permanent

Working pattern

Part-time

Reference number

M0068-26-0005

Job locations

Kingswinford & Wordsley PCN LTD

KW PCN Practices

Kingswinford

Dudley

West Midlands

DY6 9JG

United Kingdom

Job description

Job responsibilities

Clinical Responsibilities

In accordance with the agreed PCN and practice timetable, the post-holder will undertake a range of clinical duties including:

Undertaking face-to-face, telephone and, where appropriate, remote consultations with patients.
Assessing, diagnosing and managing patients presenting with acute, chronic, undifferentiated and undiagnosed conditions.
Making professional and autonomous clinical decisions regarding patients presenting directly or following referral from other healthcare professionals.
Assessing the healthcare needs of patients and formulating appropriate management plans.
Identifying disease risk factors and early signs of illness and providing appropriate preventative healthcare interventions.
Developing and reviewing personalised care and treatment plans in consultation with patients and, where appropriate, their carers.
Providing health promotion, education and appropriate counselling to patients.
Initiating referrals and signposting patients to other health, social care, community and voluntary services where clinically appropriate.
Admitting or discharging patients from the caseload and referring to other healthcare providers when appropriate.
Undertaking home visits where clinically indicated and as agreed within the clinical rota.
Participating in urgent, same-day and other clinical activity as required within the agreed PCN and practice rota.
Reviewing and responding appropriately to clinical correspondence, investigations, test results and patient-related documentation.
Maintaining accurate, clear and contemporaneous patient records in accordance with professional, regulatory and organisational standards.
Ensuring appropriate and accurate SNOMED CT coding and recording of clinical activity within the electronic patient record.
Collecting and recording relevant clinical data for audit, quality improvement and service evaluation purposes.

Prescribing and Medicines Management

The post-holder will:

Prescribe medicines safely, appropriately and cost-effectively in accordance with current clinical guidance, local formularies and prescribing policies.
Generate and authorise acute and repeat prescriptions as clinically appropriate.
Review medication and respond to prescription and medicines-related queries in a timely manner.
Consider medicines optimisation as part of the ongoing management of patients.
Work collaboratively with PCN and practice pharmacists, pharmacy technicians and other clinicians to support safe prescribing and medicines management.
Maintain awareness of relevant prescribing alerts, safety notices and local and national guidance.

PCN and Collaborative Working

As this is a PCN-wide role, the post-holder will be expected to:

Work collaboratively across Kingswinford & Wordsley PCN member practices.
Build effective working relationships with GPs, practice teams, PCN staff and the wider multidisciplinary team.
Contribute to the delivery of consistent, high-quality care across the network.
Participate in PCN-wide clinical services and initiatives.
Contribute to collaborative projects and service development across the PCN.
Support the development and implementation of new clinical pathways and models of care.
Participate in multidisciplinary team meetings and collaborative case discussions where appropriate.
Work closely with PCN pharmacists, nurses, allied health professionals and other members of the multidisciplinary team.
Support coordinated working across primary, community and secondary care where appropriate.
Contribute to the PCN's clinical, population health and service improvement priorities.
Support quality improvement work and initiatives designed to improve patient outcomes and reduce variation across the network.
Share clinical knowledge, learning and good practice across PCN member practices.
Contribute positively to transformation and innovation within the PCN.
Attend relevant PCN clinical, multidisciplinary, operational and educational meetings as required.
Work flexibly across PCN member practices and services in accordance with operational and patient needs.

Clinical Systems

The post-holder will be expected to be a competent and experienced user of EMIS Web.

Responsibilities will include:

Using EMIS Web effectively and independently for patient consultations and clinical documentation.
Recording accurate clinical histories, assessments, diagnoses and management plans.
Using appropriate SNOMED CT clinical coding.
Reviewing results, correspondence and patient records.
Managing clinical tasks and workflow appropriately.
Generating and authorising prescriptions.
Completing appropriate referrals and clinical documentation.
Working safely across different PCN practice organisations and EMIS organisational units where required.
Maintaining accurate and timely electronic patient records.
Using digital systems appropriately in accordance with information governance and confidentiality requirements.
Using Microsoft applications, including Outlook and Teams and excel spreadsheets, effectively as part of day-to-day working.

Clinical Governance and Quality Improvement

The post-holder will:

Work in accordance with professional standards and all relevant PCN and member practice policies and procedures.
Participate in clinical governance arrangements across the organisation.
Contribute to clinical audit, quality improvement and clinical standard setting.
Participate in significant event reviews and learning where appropriate.
Identify and manage clinical risk appropriately.
Contribute to the development and review of clinical pathways, protocols and procedures.
Work in accordance with evidence-based practice and current national and local clinical guidance.
Maintain awareness of relevant NICE guidance and other national clinical standards.
Contribute to the effective use of clinical data to support service improvement and patient care.
Support improvements in the quality and consistency of clinical recording and coding.

Professional Responsibilities

The post-holder will:

Maintain full professional registration and a licence to practise.
Maintain appropriate inclusion on the NHS England Medical Performers List.
Maintain compliance with appraisal and revalidation requirements.
Maintain appropriate professional indemnity arrangements.
Take responsibility for maintaining and developing their professional competence.
Demonstrate evidence of ongoing continuing professional development.
Recognise and work within the limits of their professional competence.
Seek appropriate advice or support where required.
Participate in mandatory and statutory training appropriate to the role.
Attend relevant educational and professional development activities.
Work in accordance with GMC standards and professional guidance.

Information Governance and Confidentiality

The post-holder will:

Maintain strict patient and organisational confidentiality at all times.
Comply with UK GDPR, Data Protection legislation and NHS information governance requirements.
Access patient information only where there is a legitimate clinical or professional requirement.
Ensure clinical information is recorded accurately and securely.
Follow PCN and practice policies regarding confidentiality, information security and records management.

Safeguarding

The post-holder will:

Understand their responsibilities for safeguarding children and adults at risk.
Recognise potential safeguarding concerns and act in accordance with local and national procedures.
Maintain appropriate safeguarding training for their role.
Work collaboratively with relevant professionals and agencies where safeguarding concerns arise.

Health and Safety

The post-holder will:

Comply with all relevant health and safety legislation, policies and procedures.
Take reasonable care of their own health and safety and that of colleagues, patients and visitors.
Report incidents, risks and concerns in accordance with organisational procedures.
Participate in relevant risk management and safety processes.

General Responsibilities

The post-holder will also be expected to:

Promote equality, diversity and inclusion and treat patients and colleagues with dignity and respect.
Contribute positively to the culture and development of the PCN.
Demonstrate professionalism, integrity and accountability.
Work flexibly to support the needs of patients and PCN member practices.
Undertake other appropriate duties consistent with the responsibilities and professional scope of the role.

The duties outlined within this job description are not exhaustive and may be reviewed and amended in consultation with the post-holder to reflect changes in service requirements and the development of the PCN.

Job description

Job responsibilities

Clinical Responsibilities

In accordance with the agreed PCN and practice timetable, the post-holder will undertake a range of clinical duties including:

Undertaking face-to-face, telephone and, where appropriate, remote consultations with patients.
Assessing, diagnosing and managing patients presenting with acute, chronic, undifferentiated and undiagnosed conditions.
Making professional and autonomous clinical decisions regarding patients presenting directly or following referral from other healthcare professionals.
Assessing the healthcare needs of patients and formulating appropriate management plans.
Identifying disease risk factors and early signs of illness and providing appropriate preventative healthcare interventions.
Developing and reviewing personalised care and treatment plans in consultation with patients and, where appropriate, their carers.
Providing health promotion, education and appropriate counselling to patients.
Initiating referrals and signposting patients to other health, social care, community and voluntary services where clinically appropriate.
Admitting or discharging patients from the caseload and referring to other healthcare providers when appropriate.
Undertaking home visits where clinically indicated and as agreed within the clinical rota.
Participating in urgent, same-day and other clinical activity as required within the agreed PCN and practice rota.
Reviewing and responding appropriately to clinical correspondence, investigations, test results and patient-related documentation.
Maintaining accurate, clear and contemporaneous patient records in accordance with professional, regulatory and organisational standards.
Ensuring appropriate and accurate SNOMED CT coding and recording of clinical activity within the electronic patient record.
Collecting and recording relevant clinical data for audit, quality improvement and service evaluation purposes.

Prescribing and Medicines Management

The post-holder will:

Prescribe medicines safely, appropriately and cost-effectively in accordance with current clinical guidance, local formularies and prescribing policies.
Generate and authorise acute and repeat prescriptions as clinically appropriate.
Review medication and respond to prescription and medicines-related queries in a timely manner.
Consider medicines optimisation as part of the ongoing management of patients.
Work collaboratively with PCN and practice pharmacists, pharmacy technicians and other clinicians to support safe prescribing and medicines management.
Maintain awareness of relevant prescribing alerts, safety notices and local and national guidance.

PCN and Collaborative Working

As this is a PCN-wide role, the post-holder will be expected to:

Work collaboratively across Kingswinford & Wordsley PCN member practices.
Build effective working relationships with GPs, practice teams, PCN staff and the wider multidisciplinary team.
Contribute to the delivery of consistent, high-quality care across the network.
Participate in PCN-wide clinical services and initiatives.
Contribute to collaborative projects and service development across the PCN.
Support the development and implementation of new clinical pathways and models of care.
Participate in multidisciplinary team meetings and collaborative case discussions where appropriate.
Work closely with PCN pharmacists, nurses, allied health professionals and other members of the multidisciplinary team.
Support coordinated working across primary, community and secondary care where appropriate.
Contribute to the PCN's clinical, population health and service improvement priorities.
Support quality improvement work and initiatives designed to improve patient outcomes and reduce variation across the network.
Share clinical knowledge, learning and good practice across PCN member practices.
Contribute positively to transformation and innovation within the PCN.
Attend relevant PCN clinical, multidisciplinary, operational and educational meetings as required.
Work flexibly across PCN member practices and services in accordance with operational and patient needs.

Clinical Systems

The post-holder will be expected to be a competent and experienced user of EMIS Web.

Responsibilities will include:

Using EMIS Web effectively and independently for patient consultations and clinical documentation.
Recording accurate clinical histories, assessments, diagnoses and management plans.
Using appropriate SNOMED CT clinical coding.
Reviewing results, correspondence and patient records.
Managing clinical tasks and workflow appropriately.
Generating and authorising prescriptions.
Completing appropriate referrals and clinical documentation.
Working safely across different PCN practice organisations and EMIS organisational units where required.
Maintaining accurate and timely electronic patient records.
Using digital systems appropriately in accordance with information governance and confidentiality requirements.
Using Microsoft applications, including Outlook and Teams and excel spreadsheets, effectively as part of day-to-day working.

Clinical Governance and Quality Improvement

The post-holder will:

Work in accordance with professional standards and all relevant PCN and member practice policies and procedures.
Participate in clinical governance arrangements across the organisation.
Contribute to clinical audit, quality improvement and clinical standard setting.
Participate in significant event reviews and learning where appropriate.
Identify and manage clinical risk appropriately.
Contribute to the development and review of clinical pathways, protocols and procedures.
Work in accordance with evidence-based practice and current national and local clinical guidance.
Maintain awareness of relevant NICE guidance and other national clinical standards.
Contribute to the effective use of clinical data to support service improvement and patient care.
Support improvements in the quality and consistency of clinical recording and coding.

Professional Responsibilities

The post-holder will:

Maintain full professional registration and a licence to practise.
Maintain appropriate inclusion on the NHS England Medical Performers List.
Maintain compliance with appraisal and revalidation requirements.
Maintain appropriate professional indemnity arrangements.
Take responsibility for maintaining and developing their professional competence.
Demonstrate evidence of ongoing continuing professional development.
Recognise and work within the limits of their professional competence.
Seek appropriate advice or support where required.
Participate in mandatory and statutory training appropriate to the role.
Attend relevant educational and professional development activities.
Work in accordance with GMC standards and professional guidance.

Information Governance and Confidentiality

The post-holder will:

Maintain strict patient and organisational confidentiality at all times.
Comply with UK GDPR, Data Protection legislation and NHS information governance requirements.
Access patient information only where there is a legitimate clinical or professional requirement.
Ensure clinical information is recorded accurately and securely.
Follow PCN and practice policies regarding confidentiality, information security and records management.

Safeguarding

The post-holder will:

Understand their responsibilities for safeguarding children and adults at risk.
Recognise potential safeguarding concerns and act in accordance with local and national procedures.
Maintain appropriate safeguarding training for their role.
Work collaboratively with relevant professionals and agencies where safeguarding concerns arise.

Health and Safety

The post-holder will:

Comply with all relevant health and safety legislation, policies and procedures.
Take reasonable care of their own health and safety and that of colleagues, patients and visitors.
Report incidents, risks and concerns in accordance with organisational procedures.
Participate in relevant risk management and safety processes.

General Responsibilities

The post-holder will also be expected to:

Promote equality, diversity and inclusion and treat patients and colleagues with dignity and respect.
Contribute positively to the culture and development of the PCN.
Demonstrate professionalism, integrity and accountability.
Work flexibly to support the needs of patients and PCN member practices.
Undertake other appropriate duties consistent with the responsibilities and professional scope of the role.

The duties outlined within this job description are not exhaustive and may be reviewed and amended in consultation with the post-holder to reflect changes in service requirements and the development of the PCN.

Person Specification

Qualifications

Essential

Primary Medical Qualification recognised by the General Medical Council.
Full GMC registration with a licence to practise.
Entry on the GMC General Practitioner Register.
Inclusion on the NHS England Medical Performers List.
CCT in General Practice or another recognised route/qualification conferring eligibility for entry onto the GMC GP Register.
MRCGP or recognised equivalent, where applicable.
Evidence of ongoing continuing professional development.
Compliance with professional appraisal and revalidation requirements.

Communication and Interpersonal Skills

Essential

Excellent written and verbal communication skills.
Excellent consultation and interpersonal skills.
Ability to communicate effectively with patients, carers and families.
Ability to communicate effectively with colleagues and professionals from a range of disciplines.
Clear, professional and courteous telephone manner.
Ability to build effective working relationships across different practice teams.
Ability to deal sensitively and professionally with difficult or challenging situations.
Ability to communicate complex clinical information clearly and appropriately.
Excellent time management, planning and organisational skills.
Ability to prioritise competing clinical demands appropriately.
Ability to work effectively within defined clinical session times.
Ability to manage workload independently.
Good problem-solving and analytical skills.
Ability to work flexibly according to service requirements.

Team and Collaborative Working

Essential

Ability to work effectively as both an autonomous practitioner and a member of a multidisciplinary team.
Ability to work collaboratively across multiple GP practices within a Primary Care Network.
Ability to establish positive and effective relationships with different practice teams and clinicians.
Ability to contribute constructively to multidisciplinary and collaborative working.
Willingness to participate in PCN-wide services, projects and improvement programmes.
Ability to adapt to different clinical environments while maintaining consistent clinical and professional standards.
Commitment to sharing learning and good practice across the PCN.
Ability to contribute positively to service transformation and development.

IT and Digital Skills

Essential

Competent and experienced user of EMIS Web.
Ability to use EMIS Web independently for consultations, clinical documentation and patient record management.
Competent in electronic prescribing and prescription management.
Ability to review investigations, results, correspondence and clinical tasks electronically.
Good understanding of accurate clinical coding using SNOMED CT.
Strong general IT skills.
Competent in Microsoft 365 applications, including Outlook and Teams.
Ability to work confidently across different PCN practice systems and EMIS organisational units where required.
Good understanding of information governance, confidentiality and appropriate access to electronic patient records.

Personal Qualities

Essential

Patient-focused and committed to delivering high-quality care.
Professional, dependable and accountable.
Flexible and adaptable approach to working.
Collaborative and team-focused.
Able to work confidently and independently.
Committed to continuous learning and improvement.
Willing to contribute to the wider development of the PCN.
Able to work effectively across different practices, teams and clinical environments.
Demonstrates integrity, discretion and respect for confidentiality.
Commitment to equality, diversity and inclusion.

Experience

Essential

Experience of working within general practice and/or a primary care environment.
Experience of independently assessing, diagnosing and managing patients within general practice.
Experience of managing patients presenting with acute, chronic, undifferentiated and undiagnosed conditions.
Experience of autonomous clinical decision-making.
Experience of managing a varied clinical workload.
Experience of working as part of a multidisciplinary team.
Experience of continuing professional development.
Understanding and experience of Quality and Outcomes Framework requirements.
Experience of clinical audit and/or quality improvement.
Understanding of clinical governance and clinical risk management.
Good understanding of the primary care environment and the wider NHS.

Desirable

Experience of working within a Primary Care Network.
Experience of working across more than one GP practice or clinical site.
Experience of collaborative working across organisations or services.
Experience of developing or contributing to new clinical pathways or services.
Experience of PCN-wide or practice-wide quality improvement projects.
Experience of medicines optimisation or prescribing improvement work.
Knowledge of local ICB pathways and initiatives.
Experience of Enhanced Access, urgent care or same-day general practice.
Experience of population health or proactive care programmes.

Clinical and Professional Skills

Essential

Strong clinical assessment, diagnostic and decision-making skills.
Ability to manage patients safely and autonomously.
Ability to recognise and respond appropriately to deteriorating or acutely unwell patients.
Ability to manage clinical risk effectively.
Ability to work within professional and clinical policies, procedures and pathways.
Ability to recognise the limits of professional competence and seek advice appropriately.
Good understanding of evidence-based medicine.
Understanding of safeguarding responsibilities.
Experience of clinical audit and quality improvement.
Ability to contribute to clinical governance and service improvement.

Person Specification

Qualifications

Essential

Primary Medical Qualification recognised by the General Medical Council.
Full GMC registration with a licence to practise.
Entry on the GMC General Practitioner Register.
Inclusion on the NHS England Medical Performers List.
CCT in General Practice or another recognised route/qualification conferring eligibility for entry onto the GMC GP Register.
MRCGP or recognised equivalent, where applicable.
Evidence of ongoing continuing professional development.
Compliance with professional appraisal and revalidation requirements.

Communication and Interpersonal Skills

Essential

Excellent written and verbal communication skills.
Excellent consultation and interpersonal skills.
Ability to communicate effectively with patients, carers and families.
Ability to communicate effectively with colleagues and professionals from a range of disciplines.
Clear, professional and courteous telephone manner.
Ability to build effective working relationships across different practice teams.
Ability to deal sensitively and professionally with difficult or challenging situations.
Ability to communicate complex clinical information clearly and appropriately.
Excellent time management, planning and organisational skills.
Ability to prioritise competing clinical demands appropriately.
Ability to work effectively within defined clinical session times.
Ability to manage workload independently.
Good problem-solving and analytical skills.
Ability to work flexibly according to service requirements.

Team and Collaborative Working

Essential

Ability to work effectively as both an autonomous practitioner and a member of a multidisciplinary team.
Ability to work collaboratively across multiple GP practices within a Primary Care Network.
Ability to establish positive and effective relationships with different practice teams and clinicians.
Ability to contribute constructively to multidisciplinary and collaborative working.
Willingness to participate in PCN-wide services, projects and improvement programmes.
Ability to adapt to different clinical environments while maintaining consistent clinical and professional standards.
Commitment to sharing learning and good practice across the PCN.
Ability to contribute positively to service transformation and development.

IT and Digital Skills

Essential

Competent and experienced user of EMIS Web.
Ability to use EMIS Web independently for consultations, clinical documentation and patient record management.
Competent in electronic prescribing and prescription management.
Ability to review investigations, results, correspondence and clinical tasks electronically.
Good understanding of accurate clinical coding using SNOMED CT.
Strong general IT skills.
Competent in Microsoft 365 applications, including Outlook and Teams.
Ability to work confidently across different PCN practice systems and EMIS organisational units where required.
Good understanding of information governance, confidentiality and appropriate access to electronic patient records.

Personal Qualities

Essential

Patient-focused and committed to delivering high-quality care.
Professional, dependable and accountable.
Flexible and adaptable approach to working.
Collaborative and team-focused.
Able to work confidently and independently.
Committed to continuous learning and improvement.
Willing to contribute to the wider development of the PCN.
Able to work effectively across different practices, teams and clinical environments.
Demonstrates integrity, discretion and respect for confidentiality.
Commitment to equality, diversity and inclusion.

Experience

Essential

Experience of working within general practice and/or a primary care environment.
Experience of independently assessing, diagnosing and managing patients within general practice.
Experience of managing patients presenting with acute, chronic, undifferentiated and undiagnosed conditions.
Experience of autonomous clinical decision-making.
Experience of managing a varied clinical workload.
Experience of working as part of a multidisciplinary team.
Experience of continuing professional development.
Understanding and experience of Quality and Outcomes Framework requirements.
Experience of clinical audit and/or quality improvement.
Understanding of clinical governance and clinical risk management.
Good understanding of the primary care environment and the wider NHS.

Desirable

Experience of working within a Primary Care Network.
Experience of working across more than one GP practice or clinical site.
Experience of collaborative working across organisations or services.
Experience of developing or contributing to new clinical pathways or services.
Experience of PCN-wide or practice-wide quality improvement projects.
Experience of medicines optimisation or prescribing improvement work.
Knowledge of local ICB pathways and initiatives.
Experience of Enhanced Access, urgent care or same-day general practice.
Experience of population health or proactive care programmes.

Clinical and Professional Skills

Essential

Strong clinical assessment, diagnostic and decision-making skills.
Ability to manage patients safely and autonomously.
Ability to recognise and respond appropriately to deteriorating or acutely unwell patients.
Ability to manage clinical risk effectively.
Ability to work within professional and clinical policies, procedures and pathways.
Ability to recognise the limits of professional competence and seek advice appropriately.
Good understanding of evidence-based medicine.
Understanding of safeguarding responsibilities.
Experience of clinical audit and quality improvement.
Ability to contribute to clinical governance and service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingswinford and Wordsley PCN

Address

Kingswinford & Wordsley PCN LTD

KW PCN Practices

Kingswinford

Dudley

West Midlands

DY6 9JG

United Kingdom

Employer's website

https://wordsleygreensurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Kingswinford and Wordsley PCN

Address

Kingswinford & Wordsley PCN LTD

KW PCN Practices

Kingswinford

Dudley

West Midlands

DY6 9JG

United Kingdom

Employer's website

https://wordsleygreensurgery.co.uk/ (Opens in a new tab)

Northumbria Healthcare NHS Foundation Trust

Salaried General Practitioner

Northumbria Healthcare NHS Foundation Trust View all jobs

North East England

Temporary

GP/General Practitioner

GBP 11,399 - 12,045 per year

Posted 18 day(s) ago

Reference: 2342875

Job summary

Amble and Broomhill are looking for a Salaried GP to work part time at our practice working across both Amble and Broomhill sites.

We are looking for a GP who can commit to working an average of 6 sessions per week over a 6-month period. Sessional requirements may vary from week to week in line with practice demand, including periods such as school holidays, Christmas and other times when additional clinical capacity is required.

We are a teaching practice who take great pride in developing our future work force, medical students, nursing students and the continued development of all staff. We are keen to hear from candidates who have an interest in teaching and actively encourage candidates who would like to explore any special interests.

We are a friendly practice who have regular team meetings and catch-up time to promote an inclusive family atmosphere and work closely to foster an open, transparent & positive work culture.

Please note we reserve the right to close this vacancy prior to the closing date if a suitable number of applications have been received.

Main duties of the job

As a GP Practice which is part of Northumbria Primary Care Ltd (NPC), we work with flexibility and independence to run the surgery based on what is best for our patients and staff, and additionally we have the regular and consistent support of the management team to help us to focus on what is clinically important.

As a Salaried GP the post holder will be a key clinician within the team. A job plan will be agreed with you to provide general medical services and deal with a wide range of health needs in a primary care setting.

About us

NPC is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.

As an NPC GP we can offer some great benefits some of which are:

Opportunities for portfolio working and development of specialist clinical interest roles.
Access to all benefits of Northumbria healthcare; lease cars; home electronics; health and wellbeing offers. (subject to contract)
Support with education, monthly education timeout sessions as well as a quarterly, NPC practice wide education sessions covering a range of topics dictated by the needs of our clinicians. Free access to Red Whale, mentorship and coaching.

Although part of a larger organisation, NPC, as a GP practice, we work with flexibility and independence to run the surgery based on what is best for our patients and staff, and additionally we have the regular and consistent support of the management team to help us to focus on what is clinically important.

We are a forward-thinking organisation and as part of our culture we are embracing new technologies to improve the services we offer our patients. We understand the importance of listening to our patients and are not afraid to make changes following feedback.

Details

Date posted

15 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

Depending on experience Locally Agreed NPC GP pay rates: £11,399-£12,045 pps/pa

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

319-8271902KD

Job locations

Amble Health Centre

Percy Drive

Morpeth

NE65 0HD

United Kingdom

Job description

Job responsibilities

We take great pride in developing our future work force in primary care. This includes GP registrars, medical students, nursing students and the continued development of all staff. We welcome applications from candidates with an interest in teaching and actively encourage those looking to explore special interests.

Each of our practices have their own unique journey, and we are committed to ongoing quality improvement, enhancing patient care and experience, and fostering staff wellbeing. We are looking for a GP who is enthusiastic about joining us on this journey and contributing to our shared vision for excellence in primary care.

The post holder will work as a member of the multidisciplinary Practice team to provide general medical services for the needs of the practice population and to help ensure the Practice provides the highest standards of care for all registered and temporary patients.

The post holder will manage a busy caseload and deal with a wide range of health needs in a primary care setting.

The post holder is expected to contribute to the operational and strategic management of the practices within Northumbria Primary care and there are opportunities for personal and professional development across a wide range of areas within primary and secondary care.

Job description

Job responsibilities

We take great pride in developing our future work force in primary care. This includes GP registrars, medical students, nursing students and the continued development of all staff. We welcome applications from candidates with an interest in teaching and actively encourage those looking to explore special interests.

Each of our practices have their own unique journey, and we are committed to ongoing quality improvement, enhancing patient care and experience, and fostering staff wellbeing. We are looking for a GP who is enthusiastic about joining us on this journey and contributing to our shared vision for excellence in primary care.

The post holder will work as a member of the multidisciplinary Practice team to provide general medical services for the needs of the practice population and to help ensure the Practice provides the highest standards of care for all registered and temporary patients.

The post holder will manage a busy caseload and deal with a wide range of health needs in a primary care setting.

The post holder is expected to contribute to the operational and strategic management of the practices within Northumbria Primary care and there are opportunities for personal and professional development across a wide range of areas within primary and secondary care.

Person Specification

Qualifications

Essential

Full GMC Registration
Vocational Training Certificate or equivalent (JCPTGP/nMRCGP)
Membership of a recognized defence union (MPS/MDU)
Currently on a performers list and never been removed from a performers list for a detrimental reason

Desirable

DRCOG
DFFP/FFFP
DCH

Experience

Essential

Clinical training and experience as a General Practitioner
Evidence of recent self-directed learning or development
Experience in a wide variety of clinical settings
Experience of use of primary care IT systems
Experience of, and commitment to teaching undergraduate and postgraduate staff from other professions
Experience of and commitment to clinical audit.
Demonstrable evidence of lifelong learning

Desirable

Experience of leadership and management
Experience of supervising trainees
Educational Qualification
Experience of and commitment to Quality Improvement
Research experience

Person Specification

Qualifications

Essential

Full GMC Registration
Vocational Training Certificate or equivalent (JCPTGP/nMRCGP)
Membership of a recognized defence union (MPS/MDU)
Currently on a performers list and never been removed from a performers list for a detrimental reason

Desirable

DRCOG
DFFP/FFFP
DCH

Experience

Essential

Clinical training and experience as a General Practitioner
Evidence of recent self-directed learning or development
Experience in a wide variety of clinical settings
Experience of use of primary care IT systems
Experience of, and commitment to teaching undergraduate and postgraduate staff from other professions
Experience of and commitment to clinical audit.
Demonstrable evidence of lifelong learning

Desirable

Experience of leadership and management
Experience of supervising trainees
Educational Qualification
Experience of and commitment to Quality Improvement
Research experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Amble Health Centre

Percy Drive

Morpeth

NE65 0HD

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Amble Health Centre

Percy Drive

Morpeth

NE65 0HD

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Northumbria Healthcare NHS Foundation Trust

Multi-Skilled Maintenance Craftsperson (Mechanical/Electrical)

Northumbria Healthcare NHS Foundation Trust View all jobs

North East England

Permanent

Medical Specialist

GBP 32,073 - 39,043 per year

Posted 18 day(s) ago

Reference: 2342873

Job summary

An opportunity has arisen for a highly motivated Multiskilled Craftsperson to work at Hexham General Hospital. The successful candidate(s) will work alongside the current multi skilled team to maintain the Hexham Hospital site including the Haltwhistle Memorial Hospital site. The post is 37.5 hours per week Monday to Friday and will also take part in the emergency on call rota.

The post holder is working for Northumbria Healthcare Facilities Management.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The successful post holder will be involved in the day to day operation and maintenance of all Building/Engineering, life and business-critical services, plant and equipment within all Trust and non-Trust properties within their remit, including some installation work. They will be required to participate in the Estate's on-call rota and undertake essential out of hours on-call duties, as directed.

The successful applicant will already have M&E Building Services experience, be versatile, able to handle conflicting priorities and have the ability to work under pressure. They will be computer literate, have good technical knowledge and ability, with good verbal and written communication skills. They will also possess good interpersonal skills, allowing them to effectively communicate with both technical and non-technical personnel, within and beyond the organisation.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-8281296JN

Job locations

Hexham General Hospital

Corbridge Road

Hexham

NE46 1QJ

United Kingdom

Job description

Job responsibilities

To provide a multi-skilled Electrical & Mechanical service provision for the Estates Department to all Client departments and Directorates.
Ability to organise and prioritise own workload, where required, and work unsupervised.
Must demonstrate total commitment, versatility and flexibility whilst undertaking all tasks and delegated work as instructed by Operations and Project Officers and Supervisor.
Understand the complete workings and operation of all building services Mechanical & Electrical plant and equipment located in NHS buildings.
Install, service, test, diagnose, repair and calibrate advanced Mechanical & Electrical plant and equipment.
Deal with new situations as they arise and impart knowledge onto others to further their development.
Undertake training as and when required to obtain, maintain and develop skills and knowledge base.

Job description

Job responsibilities

To provide a multi-skilled Electrical & Mechanical service provision for the Estates Department to all Client departments and Directorates.
Ability to organise and prioritise own workload, where required, and work unsupervised.
Must demonstrate total commitment, versatility and flexibility whilst undertaking all tasks and delegated work as instructed by Operations and Project Officers and Supervisor.
Understand the complete workings and operation of all building services Mechanical & Electrical plant and equipment located in NHS buildings.
Install, service, test, diagnose, repair and calibrate advanced Mechanical & Electrical plant and equipment.
Deal with new situations as they arise and impart knowledge onto others to further their development.
Undertake training as and when required to obtain, maintain and develop skills and knowledge base.

Person Specification

Qualifications

Essential

Minimum BTEC ONC/City & Guilds in Mechanical & Electrical Engineering, or have an equivalent level of knowledge and experience
Recognised EITB Apprenticeship Mechanical & Electrical Engineering

Desirable

BTEC HNC.

Other requirements

Essential

It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

Experience and knowledge

Essential

Previous post apprenticeship experience
Experience of working on a wide range of highly complex mechanical and electrical plant undertaking planned maintenance and repairs
Have experience of working on domestic heating, hot water, LPHW heating and domestic, steam systems and associated steam raising plant
Have some experience of 400V emergency standby alternator sets
Experience in hydraulic and pneumatic control systems

Desirable

Relevant experience and professional specialist knowledge of working on highly complex multi faceted equipment within a healthcare environment
Knowledge of or experience in coaching and mentoring practices and tools
Knowledge of or experience in Quality improvement tools, techniques and methods
Computer literate with experience of working on Building Management Systems and other Estates related monitoring and testing systems

Person Specification

Qualifications

Essential

Minimum BTEC ONC/City & Guilds in Mechanical & Electrical Engineering, or have an equivalent level of knowledge and experience
Recognised EITB Apprenticeship Mechanical & Electrical Engineering

Desirable

BTEC HNC.

Other requirements

Essential

It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

Experience and knowledge

Essential

Previous post apprenticeship experience
Experience of working on a wide range of highly complex mechanical and electrical plant undertaking planned maintenance and repairs
Have experience of working on domestic heating, hot water, LPHW heating and domestic, steam systems and associated steam raising plant
Have some experience of 400V emergency standby alternator sets
Experience in hydraulic and pneumatic control systems

Desirable

Relevant experience and professional specialist knowledge of working on highly complex multi faceted equipment within a healthcare environment
Knowledge of or experience in coaching and mentoring practices and tools
Knowledge of or experience in Quality improvement tools, techniques and methods
Computer literate with experience of working on Building Management Systems and other Estates related monitoring and testing systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Hexham General Hospital

Corbridge Road

Hexham

NE46 1QJ

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Hexham General Hospital

Corbridge Road

Hexham

NE46 1QJ

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Whittington Hospital NHS Trust

Speech and Language Therapy Assistant

Whittington Hospital NHS Trust View all jobs

North East England

Permanent

Counsellor

GBP 31,554 - 33,270 per year

Posted 19 day(s) ago

Reference: 2342857

Job summary

1.8 WTE - Band 3 Speech and Language Therapy Assistant

Camden Children's Speech and Language Therapy Service

We are looking for creative, forward thinking, and dynamic Speech and Language Therapy Assistants to join our well established, innovative speech and language therapy service in Camden. Part time and full time requests will be considered.

The assistants will be working across our Camden Speech and Language Therapy Service. The service works in a wide range of settings including health centres, mainstream schools, college settings, special schools and resource bases.

We work with children and young people aged 2-19 with a range of speech, language and communication needs including deaf children, and children with complex communication and feeding needs.

This post involves supporting the service with the day to day running of teams and supporting the team with administration tasks and resource-making.

We encourage applications from candidates with the ability to speak a community language or hold a British Sign Language qualification.

Main duties of the job

Please see the Job Description and the Persons Specification for further details about the job role. If you are unable to access the PDF, the details of the job description can also be found in the 'Detailed Job Description and Main responsibilities' section.

About us

Working for your organisation ('About Us')

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year Per Annum (pro rata) Including HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

220-WHT-8269578

Job locations

Swiss Cottage School

80 Avenue Road

London

NW8 6HX

United Kingdom

Job description

Job responsibilities

Communication

To provide a professional, welcoming reception for all clients, their families and visiting professionals.
To provide a courteous and professional response to telephone enquiries from clients, carers and professionals providing non-clinical information whilst exercising judgement to ensure that all the relevant personnel are given the necessary information.
To take and distribute telephone messages.
To assist with the management of email correspondence to the service.
To assist with keeping office and therapy areas tidy, safe and secure, ensuring all displayed information is kept up to date and toys are regularly cleaned.

Administration

To collect and distribute incoming and outgoing mail and distribute clinical reports

To assist in the ordering of stationery and equipment, ensuring sufficient stock is maintained and to receipt deliveries of orders.
To manage room bookings where required.
To maintain and update the current data bases.
To assist in organising and sending appointment letters, appropriate questionnaires and information as required, liaising with the clients, families, referring agencies and Interpreting and Advocacy Service of Whittington Health and making bookings as necessary.
To manage confirmation of clinical appointments, rearrangements and discharges, as well as monitoring appointments that were not attended.
To prepare consent forms, assessment forms and other relevant information for clinical appointments and to ensure accurate records are kept on file.
To maintain an ongoing audit of client experience of the service.
To assist managers in the collation and presentation of data as requested e.g. audit, service user feedback and presentations.

Clinical

To carry out prescribed tasks to facilitate the communication skills of children, working under the supervision of a speech and language therapist.
To prepare therapy materials.
To implement speech and language therapy packages of care based on goals set by the clinician.
To record client observations and session outcomes in the childs electronic record.

Electronic Record/SystmOne

To use the SystmOne to ensure that accurate patient information is recorded and up to date.
To assist in processing new referrals and book appointments on to SystmOne, under the supervision of a speech & language therapist
To scan and upload emails, reports and other relevant correspondence onto SystmOne.

General

To attend training including attendance at OCT (word, excel, SystmOne), mandatory and other training courses as required, including Child Protection and Information Governance.
To assist in training and integration of temporary and new permanent members of staff.
Any other reasonable duties as directed appropriate to grade.

Additional information

To uphold and maintain patient confidentiality in line with national and Whittington Health Information Governance Policies.

Please see the Job Description and Person Specification for further details.

Job description Job responsibilities Communication To provide a professional, welcoming reception for all clients, their families and visiting professionals. To provide a courteous and professional response to telephone enquiries from clients, carers and professionals providing non-clinical information whilst exercising judgement to ensure that all the relevant personnel are given the necessary information. To take and distribute telephone messages. To assist with the management of email correspondence to the service. To assist with keeping office and therapy areas tidy, safe and secure, ensuring all displayed information is kept up to date and toys are regularly cleaned. Administration To collect and distribute incoming and outgoing mail and distribute clinical reports To assist in the ordering of stationery and equipment, ensuring sufficient stock is maintained and to receipt deliveries of orders. To manage room bookings where required. To maintain and update the current data bases. To assist in organising and sending appointment letters, appropriate questionnaires and information as required, liaising with the clients, families, referring agencies and Interpreting and Advocacy Service of Whittington Health and making bookings as necessary. To manage confirmation of clinical appointments, rearrangements and discharges, as well as monitoring appointments that were not attended. To prepare consent forms, assessment forms and other relevant information for clinical appointments and to ensure accurate records are kept on file. To maintain an ongoing audit of client experience of the service. To assist managers in the collation and presentation of data as requested e.g. audit, service user feedback and presentations. Clinical To carry out prescribed tasks to facilitate the communication skills of children, working under the supervision of a speech and language therapist. To prepare therapy materials. To implement speech and language therapy packages of care based on goals set by the clinician. To record client observations and session outcomes in the childs electronic record. Electronic Record/SystmOne To use the SystmOne to ensure that accurate patient information is recorded and up to date. To assist in processing new referrals and book appointments on to SystmOne, under the supervision of a speech & language therapist To scan and upload emails, reports and other relevant correspondence onto SystmOne. General To attend training including attendance at OCT (word, excel, SystmOne), mandatory and other training courses as required, including Child Protection and Information Governance. To assist in training and integration of temporary and new permanent members of staff. Any other reasonable duties as directed appropriate to grade. Additional information To uphold and maintain patient confidentiality in line with national and Whittington Health Information Governance Policies. Please see the Job Description and Person Specification for further details.

Person Specification

Education /Qualifications

Essential

Educated to GCSE/NVQ 2 or equivalent and must be able to demonstrate high standards of literacy and numeracy.
Intermediate level of IT skills.

Skills & Abilities

Essential

Excellent word processing skills, and experience of full range of Windows software.
Excellent general office administration skills.
Excellent time management and self- organisation skills - travelling independently to and from clinical settings

Knowledge & Experience

Essential

Experience of dealing with the public with a proven ability to deliver a high standard of customer care.
Experience of working in the public sector/ NHS
Confident and sensitive telephone manner, ability to take accurate messages and deal with enquiries
Ability to exercise judgment when dealing with patient/professional enquiries

Person Specification Education /Qualifications Essential Educated to GCSE/NVQ 2 or equivalent and must be able to demonstrate high standards of literacy and numeracy. Intermediate level of IT skills. Skills & Abilities Essential Excellent word processing skills, and experience of full range of Windows software. Excellent general office administration skills. Excellent time management and self- organisation skills - travelling independently to and from clinical settings Knowledge & Experience Essential Experience of dealing with the public with a proven ability to deliver a high standard of customer care. Experience of working in the public sector/ NHS Confident and sensitive telephone manner, ability to take accurate messages and deal with enquiries Ability to exercise judgment when dealing with patient/professional enquiries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Swiss Cottage School

80 Avenue Road

London

NW8 6HX

United Kingdom

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Swiss Cottage School

80 Avenue Road

London

NW8 6HX

United Kingdom

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

South Coast Medical Group

Salaried GP - Maternity Cover

South Coast Medical Group View all jobs

North East England

Temporary

Registered Nurse/RN

GBP 0 - 11,688 per year

Posted 19 day(s) ago

Reference: 2342850

Job summary

South Coast Medical Group is looking to recruit a motivated and patient-focused Salaried GP for 6 sessions per week, based at Denmark Road Medical Centre (DRMC), on a 9-month fixed-term contract to provide maternity cover.

The required working days are Tuesday, Thursday and Friday.

This is an excellent opportunity to work within a large, forward-thinking and award-winning Primary Care Network serving more than 55,000 patients across Bournemouth.

You will work alongside an experienced multidisciplinary team including GPs, nurses, pharmacists, frailty clinicians and administrative colleagues, with a strong emphasis on collaborative working, continuity of care and high clinical standards.

We are looking for a GP who is confident working autonomously, enjoys being part of a wider team and shares our commitment to delivering safe, compassionate and high-quality primary care.

Our values Seek Solutions, Care and Be Compassionate, Mean What You Say and Grow Relationships underpin the way we work and the culture we continue to develop across the organisation.

Main duties of the job

The post holder will provide the full range of general medical services expected within primary care, managing a varied caseload and assessing patients with both acute and long-term conditions.

The role will include face-to-face and telephone consultations, clinical decision-making, prescribing, reviewing investigations, referrals, occasional home visits and management of associated clinical administration.

You will work collaboratively with the wider multidisciplinary team, contribute to safe and effective patient care, and support continuity across the practice.

The post may also include participation in Duty Doctor responsibilities and clinical meetings, in line with the needs of the service.

About us

South Coast Medical Group is an award-winning Primary Care Network, providing primary care services to more than 55,000 patients across Bournemouth.

We are a large, forward-thinking organisation made up of a number of GP practices and multidisciplinary teams working together to provide high-quality, accessible and patient-centred care to our local communities.

We are currently looking to recruit a Salaried GP on a 9-month fixed-term contract to provide maternity cover. The successful candidate will join an established and supportive clinical team and work collaboratively with GPs, nurses, pharmacists, allied health professionals and our wider administrative teams.

Our values underpin the way we work:

Seek solutionsWe look for ways to improve what we do and embrace innovation, proactivity and continuous learning.

Care and be compassionateConsideration is at the heart of excellent care, high standards and a positive work environment.

Mean what you sayHonest input from staff and patients is the driving force behind the continuing development of the organisation.

Grow relationshipsWe work collaboratively with staff and patients to build strong relationships that help us uphold our values.

The successful candidate will be expected to contribute positively to these values, work effectively as part of the wider multidisciplinary team and support our commitment to delivering safe, high-quality and compassionate primary care throughout the maternity cover period.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£11,688 a session

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

A2965-26-0008

Job locations

South Coast Medical Group

Denmark Road Medical Centre

37 Denmark Road

Bournemouth

Dorset

BH9 1PB

United Kingdom

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting. They must act within professional boundaries and provide the highest quality of holistic care for all patients. A successful candidate will be working alongside a friendly, hardworking team of general practitioners, nursing colleagues, admin and reception staff in the care of practice patients.

Job responsibilities

The post-holder will need to ensure they are readily available to work alongside the Practice timetable, undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries.

Effectively manage paperwork and correspondence which need to be completed within a timely fashion.

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness.

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes.

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate.

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

File abnormal blood tests, as well as those for absent GPs include microbiology as these arent marked abnormal if positive

File blood test for absent GPs in next 2 working days

Deal with ALL DOCTORS tasks.

Complete scanned documents/workflow ALL DOCTORS group including necessary referrals/etc

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safe

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/ audit and clinical standard setting within the organisation

Computer data and patient records entry, allocation and collation, processing and recording information in accordance with practice procedures

Contributing to the development of computer-based patient records.

Contributing to the summarising of patient records and Read-Coding patient data.

Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.

Attending training and events organised by the Practice or other agencies, where appropriate.

Helping to keep all practice areas tidy and free from obstructions and clutter.

Helping to maintain a positive, patient focussed culture.

Helping to maintain a positive, supportive culture across the whole of the practice team.

Filing pathology results and actioning related clinical work.

Filing of scanned documents/ workflow and the actioning of clinical work related to them.

Authorisation of acute and repeat prescriptions.

SystmOne Tasks and actioning related clinical work.

Completion of paper documents e.g. child protection forms and insurance documents.

Occasional home visits.

During busy periods including holidays & sickness you may be requested to see additional patients.

Attendance of clinical meetings at site and PCN level.

Duty Doctor Responsibilities

Urgent telephone appointments.

Urgent Tasks.

Limited pre-booked telephone appointments to increase telephone capacity and for continuity (limited on busiest days, Monday and Friday).

Supervise/support urgent/same day queries pharmacy team, NPs, nursing team, frailty team

Supervise FY2, NPs.

Assist with triage/allocation of home visits Paramedics triage from 8.30-5.30.

See face to face appointments if urgent and all other appointments taken, often after paramedic triaged patient.

Patient services

To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.

To produce patient information leaflets and posters and run medicine awareness projects throughout the year.

Assist Partners with the appropriate monitoring and management of their prescribing budgets.

To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, Surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Surgery Health & Safety Policy, to include:

Using personal security systems within the workplace according to Surgery guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, Surgery Values and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development

The post holder will participate in any training and development programme implemented by the Surgery as part of this employment, to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post holder will strive to maintain quality within the Surgery, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Contribution to the Implementation of Services

The post holder will:

Apply Surgery policies, standards and protocols.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Position may include other duties as determined by SCMG.

Job description Job responsibilities The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting. They must act within professional boundaries and provide the highest quality of holistic care for all patients. A successful candidate will be working alongside a friendly, hardworking team of general practitioners, nursing colleagues, admin and reception staff in the care of practice patients.Job responsibilitiesThe post-holder will need to ensure they are readily available to work alongside the Practice timetable, undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries.Effectively manage paperwork and correspondence which need to be completed within a timely fashion.Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within organisation.Assessing the health care needs of patients with undifferentiated and undiagnosed problems.Screening patients for disease risk factors and early signs of illness.In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.Providing counselling and health education.Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.Recording clear and contemporaneous consultation notes to agreed standards.Collecting data for audit purposes.Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate.In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.File abnormal blood tests, as well as those for absent GPs include microbiology as these arent marked abnormal if positiveFile blood test for absent GPs in next 2 working daysDeal with ALL DOCTORS tasks.Complete scanned documents/workflow ALL DOCTORS group including necessary referrals/etcAwareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safeA commitment to life-long learning and audit to ensure evidence-based best practice.Contributing to evaluation/ audit and clinical standard setting within the organisationComputer data and patient records entry, allocation and collation, processing and recording information in accordance with practice proceduresContributing to the development of computer-based patient records.Contributing to the summarising of patient records and Read-Coding patient data.Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.Attending training and events organised by the Practice or other agencies, where appropriate.Helping to keep all practice areas tidy and free from obstructions and clutter. Helping to maintain a positive, patient focussed culture. Helping to maintain a positive, supportive culture across the whole of the practice team. Filing pathology results and actioning related clinical work. Filing of scanned documents/ workflow and the actioning of clinical work related to them. Authorisation of acute and repeat prescriptions. SystmOne Tasks and actioning related clinical work. Completion of paper documents e.g. child protection forms and insurance documents. Occasional home visits. During busy periods including holidays & sickness you may be requested to see additional patients. Attendance of clinical meetings at site and PCN level. Duty Doctor ResponsibilitiesUrgent telephone appointments.Urgent Tasks. Limited pre-booked telephone appointments to increase telephone capacity and for continuity (limited on busiest days, Monday and Friday). Supervise/support urgent/same day queries pharmacy team, NPs, nursing team, frailty team Supervise FY2, NPs. Assist with triage/allocation of home visits Paramedics triage from 8.30-5.30. See face to face appointments if urgent and all other appointments taken, often after paramedic triaged patient. Patient servicesTo provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care. To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines. To produce patient information leaflets and posters and run medicine awareness projects throughout the year. Assist Partners with the appropriate monitoring and management of their prescribing budgets. To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing. To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing. CommunicationThe post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, Surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & SafetyThe post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Surgery Health & Safety Policy, to include: Using personal security systems within the workplace according to Surgery guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified.Equality and DiversityThe post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, Surgery Values and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.Personal/Professional DevelopmentThe post holder will participate in any training and development programme implemented by the Surgery as part of this employment, to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.QualityThe post holder will strive to maintain quality within the Surgery, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources.Contribution to the Implementation of ServicesThe post holder will: Apply Surgery policies, standards and protocols. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.Position may include other duties as determined by SCMG.

Person Specification

Skills Knowledge

Essential

Good communication on all levels
Ability to work on own initiative
Ability to work as part of a team
Patient sensitive
Honest
Ability to work in a highly confidential environment
Sensitive to patient issues
Ability to stay calm in a crisis
Willingness to undertake continuing professional development
Full UK driving licence and use of car
Knowledge of current guidelines
Knowledge of current General Practice environment
Understanding of demographic characteristics that affect health in the local area

Qualifications

Essential

GMC Registered
MBBS or equivalent medical degree
MRCGP
Inclusion on the Performers List
MPS/MDUS/MDDUS membership
DBS Enhanced Check

Experience

Essential

Worked within a GP Practice
Working in Primary Care in an area with significant health problems
EPS prescribing
Clinical systems

Person Specification Skills Knowledge Essential Good communication on all levels Ability to work on own initiative Ability to work as part of a team Patient sensitive Honest Ability to work in a highly confidential environment Sensitive to patient issues Ability to stay calm in a crisis Willingness to undertake continuing professional development Full UK driving licence and use of car Knowledge of current guidelines Knowledge of current General Practice environment Understanding of demographic characteristics that affect health in the local area Qualifications Essential GMC Registered MBBS or equivalent medical degree MRCGP Inclusion on the Performers List MPS/MDUS/MDDUS membership DBS Enhanced Check Experience Essential Worked within a GP Practice Working in Primary Care in an area with significant health problems EPS prescribing Clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group

Denmark Road Medical Centre

37 Denmark Road

Bournemouth

Dorset

BH9 1PB

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group

Denmark Road Medical Centre

37 Denmark Road

Bournemouth

Dorset

BH9 1PB

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Trowbridge Health Centre

Health Care Assistant

Trowbridge Health Centre View all jobs

North East England

Permanent

Health Worker

GBP 0 - 14 per year

Posted 19 day(s) ago

Reference: 2342835

Job summary

We are seeking to appoint an appropriately qualified Health Care Assistant to join our Practice who will fit into our friendly, dedicated, and capable nursing team hours. The ideal candidate will have experience in a range of health care tasks, will be keen to build on their existing skills and take on new challenges.

Main duties of the job

The role will involve supporting the Practice nursing team in the delivery of nursing services, delivering care within their scope of practice. You will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

About us

Trowbridge Health Centre has approximately 110 staff and is a happy place to work. There is a strong team spirit throughout the organisation. We work together to produce the most efficient processes possible, and every individual is encouraged to be the best that they can.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£14.33 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0240-26-0011

Job locations

Trowbridge Health Centre

Hammersmith Fields

Trowbridge

Wiltshire

BA14 8LW

United Kingdom

Trowbridge Health Centre

72 Wingfield Road

TROWBRIDGE

Wiltshire

BA14 9EN

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Healthcare Assistant

Reporting to: Practice Manager

Purpose: To assist the GPs and practice nurse team in the service and delivery of care management of the practice population.

Job Summary

The post holder works under indirect supervision of the practice nurse team and undertakes task and duties delegated by the practice nurse team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff.

Key responsibilities

Communication

Communicate effectively with other team members
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Personal and People Development

Take responsibility for own developmental learning and performance
Work with management on any new training requirements
To recognise and understand the roles and responsibilities of individuals working in the primary health care team
Be aware of the legal issues pertinent to the role of a basic HCA

Health, Safety, and Security

Use the personal security systems within the workplace according to practice guidelines
Identify the risks involved in work activities and undertake them in a way that manages the risks
Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe, and free from hazards reporting of any potential risks identified, including:

1. Hand washing

2. Universal hygiene procedures

3. Collection and handling of laboratory specimens

4. Segregation and disposal of waste materials

5. Decontamination of instruments and clinical equipment

6. Reporting and treatment of sharps injuries

7. Dealing with blood and body fluid spillages

8. Assist patients and colleagues in adopting sound infection control measures

Understand and apply the principles of the cold chain
Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
Be aware of statutory child health procedures and statutory local guidance and referral criteria
Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring, and maintaining of equipment and furniture within your area of responsibility
Use the computer monitor safely
Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Keep up to date with all mandatory training

Service Improvement

Be aware of and, if appropriate, assist in current clinical audit
Work with colleagues in the team on the development of current and new services and other initiatives
Deal with requests from patients and clinical staff for health information leaflets

Quality

Alert other team members to issues of quality and risk in the care of patients
Ensure own actions are consistent with clinical governance systems
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals in the team
Ensure stock items under your control are ordered and available in the treatment and consulting rooms
Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
Be able to manage your own time effectively

Equality and Diversity

Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
Respect the privacy, dignity, needs and beliefs of patients and carers
Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
Act as a chaperone

Clinical Skills Health and Well-being

Undertake, record, and follow guidelines for the tasks for which you have received appropriate training:
Urinalysis and preparation of specimens for investigation by the pathology laboratories
Measuring and recording following physiological measurements in routine presentations, and for pre-medical checks:

Blood Pressure
Pulse Rate And Rhythm
Height And Weight - Body Mass Index
Venepuncture
ECG
New Patient Checks

Prepare and maintain environments and equipment before, during and after patient care interventions
Assist in raising awareness of health and well-being, and how it can be promoted
Give accurate and appropriate information to patients and groups within own competence

Information Processes

Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
Maintain confidentiality or information relating to patients, relatives, staff, and the practice
Take the necessary precautions when transmitting information

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
A Disclosure and Barring Service (DBS) check will be undertaken as a matter of course

Changes to this Job Description:

The duties and responsibilities outlined in this list are neither definitive nor restrictive and

may change in detail from time to time as the post develops to meet the changing needs of

the surgery.

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Healthcare Assistant

Reporting to: Practice Manager

Purpose: To assist the GPs and practice nurse team in the service and delivery of care management of the practice population.

Job Summary

The post holder works under indirect supervision of the practice nurse team and undertakes task and duties delegated by the practice nurse team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff.

Key responsibilities

Communication

Communicate effectively with other team members
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Personal and People Development

Take responsibility for own developmental learning and performance
Work with management on any new training requirements
To recognise and understand the roles and responsibilities of individuals working in the primary health care team
Be aware of the legal issues pertinent to the role of a basic HCA

Health, Safety, and Security

Use the personal security systems within the workplace according to practice guidelines
Identify the risks involved in work activities and undertake them in a way that manages the risks
Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe, and free from hazards reporting of any potential risks identified, including:

1. Hand washing

2. Universal hygiene procedures

3. Collection and handling of laboratory specimens

4. Segregation and disposal of waste materials

5. Decontamination of instruments and clinical equipment

6. Reporting and treatment of sharps injuries

7. Dealing with blood and body fluid spillages

8. Assist patients and colleagues in adopting sound infection control measures

Understand and apply the principles of the cold chain
Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
Be aware of statutory child health procedures and statutory local guidance and referral criteria
Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring, and maintaining of equipment and furniture within your area of responsibility
Use the computer monitor safely
Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Keep up to date with all mandatory training

Service Improvement

Be aware of and, if appropriate, assist in current clinical audit
Work with colleagues in the team on the development of current and new services and other initiatives
Deal with requests from patients and clinical staff for health information leaflets

Quality

Alert other team members to issues of quality and risk in the care of patients
Ensure own actions are consistent with clinical governance systems
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals in the team
Ensure stock items under your control are ordered and available in the treatment and consulting rooms
Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
Be able to manage your own time effectively

Equality and Diversity

Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
Respect the privacy, dignity, needs and beliefs of patients and carers
Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
Act as a chaperone

Clinical Skills Health and Well-being

Undertake, record, and follow guidelines for the tasks for which you have received appropriate training:
Urinalysis and preparation of specimens for investigation by the pathology laboratories
Measuring and recording following physiological measurements in routine presentations, and for pre-medical checks:

Blood Pressure
Pulse Rate And Rhythm
Height And Weight - Body Mass Index
Venepuncture
ECG
New Patient Checks

Prepare and maintain environments and equipment before, during and after patient care interventions
Assist in raising awareness of health and well-being, and how it can be promoted
Give accurate and appropriate information to patients and groups within own competence

Information Processes

Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
Maintain confidentiality or information relating to patients, relatives, staff, and the practice
Take the necessary precautions when transmitting information

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
A Disclosure and Barring Service (DBS) check will be undertaken as a matter of course

Changes to this Job Description:

The duties and responsibilities outlined in this list are neither definitive nor restrictive and

may change in detail from time to time as the post develops to meet the changing needs of

the surgery.

Person Specification

Knowledge & Skills

Essential

Basic IT Skills
Knowledge in Vision and Docman clinical systems
Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
Basic first aid knowledge
Health and safety awareness
Awareness of Blood Borne Viruses

Desirable

Ability to provide quality care
Good interpersonal and communication skills
Good organisational skills
Good team working skills
Effective time management skills
Ability to work independently following verbal or written instructions
Adaptable to change
Computer literate

Special Requirement of the Post

Essential

Provide cover for absence of other HCA when required

Experience

Essential

Experience in GP Practice

Desirable

Experience within a health care setting

Qualifications

Essential

Academic/Vocational Qualifications
Qualified in Phlebotomy
Qualified to NVQ level 3

Desirable

Good General Education

Qualities/Attributes

Essential

An understanding, acceptance and adherence to the need for strict confidentiality
Able to work on own initiative
Able to work under pressure and remain calm
Flexible and adaptable
Aware of own limitations
Keen to develop

Person Specification

Knowledge & Skills

Essential

Basic IT Skills
Knowledge in Vision and Docman clinical systems
Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
Basic first aid knowledge
Health and safety awareness
Awareness of Blood Borne Viruses

Desirable

Ability to provide quality care
Good interpersonal and communication skills
Good organisational skills
Good team working skills
Effective time management skills
Ability to work independently following verbal or written instructions
Adaptable to change
Computer literate

Special Requirement of the Post

Essential

Provide cover for absence of other HCA when required

Experience

Essential

Experience in GP Practice

Desirable

Experience within a health care setting

Qualifications

Essential

Academic/Vocational Qualifications
Qualified in Phlebotomy
Qualified to NVQ level 3

Desirable

Good General Education

Qualities/Attributes

Essential

An understanding, acceptance and adherence to the need for strict confidentiality
Able to work on own initiative
Able to work under pressure and remain calm
Flexible and adaptable
Aware of own limitations
Keen to develop

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trowbridge Health Centre

Address

Trowbridge Health Centre

Hammersmith Fields

Trowbridge

Wiltshire

BA14 8LW

United Kingdom

Employer's website

https://www.trowbridgehealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Trowbridge Health Centre

Address

Trowbridge Health Centre

Hammersmith Fields

Trowbridge

Wiltshire

BA14 8LW

United Kingdom

Employer's website

https://www.trowbridgehealthcentre.co.uk/ (Opens in a new tab)

Care In Mind

People/HR Adviser (FTC 12 months, Maternity Cover, CIPD Level 3)

Care In Mind View all jobs

North East England

Temporary

Registered Nurse/RN

Posted 19 day(s) ago

Reference: 2342826

Job summary

People/HR Adviser (Fixed term for 1 year, maternity cover)

You must be CIPD qualified level 3 qualified

£31,960.50 - £36,348.00 per annum dependent of experience/qualifications

Full time 37.5 hours a week, Monday- Friday

Hybrid working involving 2 office days in Stockport and homeworking for 3 days.

Main duties of the job

We are now looking for an experienced People/HR Adviser to join our friendly and professional People team for a fixed term period of 1 year to support maternity cover. This is a true generalist role and is a great opportunity for someone who wishes to develop their HR experience in a healthcare environment.

About youo An experienced People/HR Advisero Professional membership- CIPD Level 3 qualificationo Desirable to hold or be working towards the completion of the CIPD Level 5 qualification.o Previous experience of managing an ER caseload from start to finish.o A good knowledge of employment law and best practise and be confident in providing advice.o Experience of the full recruitment and retention life cycle including advertising, onboarding, and leaver processes.o Experience of working in a healthcare environment would be beneficial but not essential.o Excellent IT skills- Microsoft Office and ability to produce and analyse data.o Knowledge and experience of HR softwareo Excellent communication skills and the ability to establish effective working relationships with staff and managers.o Excellent organisational skills and the ability to meet deadlines.o Resilient and can work under pressure.

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

Minimum 30 days holiday.
An additional day off each year for your birthday.
Enhanced company sick pay.
Enhanced company pension.
Enhanced maternity/paternity leave.
Paid time off for fertility treatment.
Life Assurance (2 x annual salary).
Electric Car Salary Sacrifice Scheme
Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
Employee Assistance Programme/24-hour Counselling Service.
Free eye tests and various other benefits.
Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate).
Paid Training, Induction and DBS check.
We are a Mindful & Disability Confident Employer.
We are a supporter of the Greater Manchester Good Employment Charter.
We are a Menopause Friendly Organisation.
Long service awards.
Social events including a Christmas party.
Blue Light Card to access further shopping discounts.
Refer a Friend Scheme (Up to £500 per referral).
Free onsite parking.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

Depending on experience Per Annum Dependant on Experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

BS:PSPA2026.A

Job locations

Hope House

Stockport

SK30UX

United Kingdom

Job description

Job responsibilities

The key elements of your role will include; advising on policies and procedures, managing an employee relations caseload and providing effective advice and support to managers support the team with recruitment, onboarding and training. work closely with the Senior People Adviser and People Director to support with employee engagement and deliver and drive new initiatives. policy development deliver HR training. produce excellent MI data to support with HR reporting. attend monthly HR surgeries with managers reviewing people data, providing advice and solutions for improvement. support with the development and introduction of HR systems ensuring staff are trained and reporting tools are utilised.

Job description

Job responsibilities

The key elements of your role will include; advising on policies and procedures, managing an employee relations caseload and providing effective advice and support to managers support the team with recruitment, onboarding and training. work closely with the Senior People Adviser and People Director to support with employee engagement and deliver and drive new initiatives. policy development deliver HR training. produce excellent MI data to support with HR reporting. attend monthly HR surgeries with managers reviewing people data, providing advice and solutions for improvement. support with the development and introduction of HR systems ensuring staff are trained and reporting tools are utilised.

Person Specification

Qualifications

Essential

CIPD qualified level 3 qualified

Desirable

CIPD qualified level 5 qualified or working towards course completion

Experience

Essential

Previous experience of working in a HR Adviser role
Previous experience of supporting with Employee Relations cases from start to finish including effective case management
Previous experience of advising on policies and procedures
Previous experience of producing and analysing MI data
Previous experience of recruitment, retention and onboarding processes
Previous experience of employee engagement
Knowledge and experience of HR software

Desirable

Experience of working in a Health or Social care organisation

Skills

Essential

Understanding of HR processes and procedures
Excellent understanding of employee relation issues and employment law
Attention to detail and high level of accuracy
Can demonstrate an appreciation of confidentiality and exercise discretion
Excellent problem-solving abilities to be applied to all areas of People practice.
Ability to deal with a wide range of people and establish effective working relationships with staff and managers
Excellent communication skills both oral and written
Strong IT skills including the use and production of spreadsheets, data analytics, databases, email and word processing
Ability to write reports and assess qualitative and quantitative data
Flexible, co-operative and a supportive team player
Ability to plan workload and work under pressure
Excellent organisational skills and the ability to prioritise workload
Good numeracy and literacy skills

Desirable

Previous supervisory experience

Special Requirements

Essential

Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
An ability to work from home where necessary - Wifi connection, suitable working space.

Person Specification

Qualifications

Essential

CIPD qualified level 3 qualified

Desirable

CIPD qualified level 5 qualified or working towards course completion

Experience

Essential

Previous experience of working in a HR Adviser role
Previous experience of supporting with Employee Relations cases from start to finish including effective case management
Previous experience of advising on policies and procedures
Previous experience of producing and analysing MI data
Previous experience of recruitment, retention and onboarding processes
Previous experience of employee engagement
Knowledge and experience of HR software

Desirable

Experience of working in a Health or Social care organisation

Skills

Essential

Understanding of HR processes and procedures
Excellent understanding of employee relation issues and employment law
Attention to detail and high level of accuracy
Can demonstrate an appreciation of confidentiality and exercise discretion
Excellent problem-solving abilities to be applied to all areas of People practice.
Ability to deal with a wide range of people and establish effective working relationships with staff and managers
Excellent communication skills both oral and written
Strong IT skills including the use and production of spreadsheets, data analytics, databases, email and word processing
Ability to write reports and assess qualitative and quantitative data
Flexible, co-operative and a supportive team player
Ability to plan workload and work under pressure
Excellent organisational skills and the ability to prioritise workload
Good numeracy and literacy skills

Desirable

Previous supervisory experience

Special Requirements

Essential

Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio
An ability to work from home where necessary - Wifi connection, suitable working space.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Care In Mind

Address

Hope House

Stockport

SK30UX

United Kingdom

Employer's website

https://www.careinmind.co.uk/ (Opens in a new tab)

Employer details

Employer name

Care In Mind

Address

Hope House

Stockport

SK30UX

United Kingdom

Employer's website

https://www.careinmind.co.uk/ (Opens in a new tab)

University Hospitals Dorset NHS Foundation Trust

Band 6 Community Specialist Nurse

University Hospitals Dorset NHS Foundation Trust View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 39,959 - 48,117 per year

Posted 19 day(s) ago

Reference: 2342820

Job summary

To provide specialist nursing expertise within the Interim Team Community Discharge to Assess Service.

Main duties of the job

To work with patients under the care of the service, for provision of a specialist nursing assessment or a generic core Initial assessment and screening tools making excellent use of MDT working.To undertake specialist nursing and assessment and treatment and also the development of rehabilitation/care programmes for adults, many of whom have complex medical and social needs with the aim of improving independence, function and quality of life.To promote avoidance of hospital admission through early recognition and effective management of the deteriorating patient, close agency working and being involved in Rapid Response initiatives and local practices where necessary.To support the role of the Clinical Lead, deputising in their absence as appropriate.To deliver regular education and training to staff within the service on core clinical skills relevant to the patient group including, infection control, medication management and wound care.

Interview: 5th October

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

153-CO06769

Job locations

Christchurch Day Hospital

158 Fairmile Road, Fairmile

Christchurch

BH23 2JX

United Kingdom

Job description

Job responsibilities

To work with patients under the care of the service, for provision of a specialist nursing assessment or a generic core Initial assessment and screening tools making excellent use of MDT working.2. To undertake specialist nursing and assessment and treatment and also the development of rehabilitation/care programmes for adults, many of whom have complex medical and social needs with the aim of improving independence, function and quality of life.3. To promote avoidance of hospital admission through early recognition and effective management of the deteriorating patient, close agency working and being involved in Rapid Response initiatives and local practices where necessary.4. To support the role of the Clinical Lead, deputising in their absence as appropriate.5. To deliver regular education and training to staff within the service on core clinical skills relevant to the patient group including, infection control, medication management and wound care.Communication and Working Relationship SkillsCommunicates complex and sensitive information with patients regarding their management, treatment goals, likely outcomes, and ongoing care plans, taking into consideration communication differences and difficulties which may include but not be limited to, sensory loss, communication and cognitive impairments, and mood disturbances, ensuring this is done in a way that respects their views, autonomy and culture.Liaises and communicates effectively with carers and relatives, verbally or in writing, regarding their diagnosis, management and rehabilitation.Acts as a role model and provides support to junior staff and other members of the MDT when communicating sensitive and sometimes distressing information to patients, relatives and carers.Takes a collaborative role in ensuring effective communication with the multidisciplinary team, as well as colleagues across wider community health and social care services, to ensure a unified approach to treatment options and the delivery of optimum patient care.Pro-actively establishes links and networks with other nurses within the Trust, regionally and nationally in order to share best practice.Is proactive in coordinating high quality and timely written and verbal onward referrals to appropriate community services.To maintain accurate and confidential patient health care records and to submit statistical returns for the purpose of auditing and monitoring Analytical and Judgemental SkillsExercises independent clinical judgement by analysing and interpreting clinical signs and considers the range of options available.Able to assimilate large volumes of complex clinical information in order to inform clinical decision making at paceWorks with staff in ensuring that patients progress is monitored and evaluated effectively and treatment programs are adapted in line with evidence base as required.To lead in undertaking risk assessments relating to nursing interventions and especially in relation to patient safety in their own environment for example, medications management.Acts as deputy lead in the absence of the clinical lead, practising at a specialist level, demonstrating the ability to make judgements and decisions regarding patient care pathways, drawing on specialist theoretical, research and practical knowledge.Planning and Organisational SkillsOrganises own time, to manage and prioritise own caseload and manage clinical risk of own interventions.Role models flexibility and the need to be able to offer support to other clinical areas as required in line with escalation policy and major incident policy.Identifies to the Team Lead and Band 7 ESD Nurse any areas of concern in service delivery and works with them using a QI approach to plan and deliver service improvements.Organises and delivers an on-going programme of education and training to the staff within the service including induction training, competency assessment and nursing skills training to ensure patients are cared for safely and effectively.In the absence of the Clinical Lead coordinates the staffing workforce to deliver a timely and effective service including providing cover for sickness absence.Responsibility for Patient/Client Care, Treatment and TherapyTo assess, plan, implement and evaluate the care of patients, to meet their specific needs, using specialist clinical acumenTo provide highly complex information to patients and their families/carers, to empower them to manage their condition effectively and to make long-term health care choicesTo manage patient treatments using protocols regarding medication regimes, as clinically indicated.Provides expertise as a specialist clinician with advisory and clinical input into quality and harm-free patient care for patients, carers and MDT staff and other healthcare professionalsIn line with current evidence and using specialist clinical reasoning skills and physical assessment techniques, is responsible for the assessment and treatment of patients with frailty, providing particular expertise in:o Frailty syndromeo Falls, and multifactorial risks for fallso Medications managemento Nutritiono Pressure area careo Continence assessment and managemento Manual handlingo Mood and anxietyo Psychological wellbeingo Carer supportEnsures effective communication regarding assessment findings throughout the treatment process, to assist in the overall management of the patient.Utilises highly skilled nursing skills to optimise patient independence and progress whilst ensuring the safety of patient, staff, relatives, and carers throughout the rehabilitation process and as the patient progresses.Supports the team to effectively manage nursing needs within the community setting.May provide support to the acute hospital MDT in order for the in-patient team to perform appropriate assessments, identify risk and develop mitigation/management plans, in order to facilitate safe and timely discharge from hospital.
Supports junior and un-registered team members in the evaluation of individual treatment programs and analysing patient responses to treatment, adapting individual treatment goals, program, and/or specific activities throughout the intervention to accommodate variations in patient performance.Provides specialised teaching and/or instruction to relatives, carers and other professionals to promote an understanding of the aims of the treatment plan and to ensure a consistent approach to patient care.Proactively supports the management of patient flow throughout the Trust.

Job description Job responsibilities To work with patients under the care of the service, for provision of a specialist nursing assessment or a generic core Initial assessment and screening tools making excellent use of MDT working.2. To undertake specialist nursing and assessment and treatment and also the development of rehabilitation/care programmes for adults, many of whom have complex medical and social needs with the aim of improving independence, function and quality of life.3. To promote avoidance of hospital admission through early recognition and effective management of the deteriorating patient, close agency working and being involved in Rapid Response initiatives and local practices where necessary.4. To support the role of the Clinical Lead, deputising in their absence as appropriate.5. To deliver regular education and training to staff within the service on core clinical skills relevant to the patient group including, infection control, medication management and wound care.Communication and Working Relationship SkillsCommunicates complex and sensitive information with patients regarding their management, treatment goals, likely outcomes, and ongoing care plans, taking into consideration communication differences and difficulties which may include but not be limited to, sensory loss, communication and cognitive impairments, and mood disturbances, ensuring this is done in a way that respects their views, autonomy and culture.Liaises and communicates effectively with carers and relatives, verbally or in writing, regarding their diagnosis, management and rehabilitation.Acts as a role model and provides support to junior staff and other members of the MDT when communicating sensitive and sometimes distressing information to patients, relatives and carers.Takes a collaborative role in ensuring effective communication with the multidisciplinary team, as well as colleagues across wider community health and social care services, to ensure a unified approach to treatment options and the delivery of optimum patient care.Pro-actively establishes links and networks with other nurses within the Trust, regionally and nationally in order to share best practice.Is proactive in coordinating high quality and timely written and verbal onward referrals to appropriate community services.To maintain accurate and confidential patient health care records and to submit statistical returns for the purpose of auditing and monitoring Analytical and Judgemental SkillsExercises independent clinical judgement by analysing and interpreting clinical signs and considers the range of options available.Able to assimilate large volumes of complex clinical information in order to inform clinical decision making at paceWorks with staff in ensuring that patients progress is monitored and evaluated effectively and treatment programs are adapted in line with evidence base as required.To lead in undertaking risk assessments relating to nursing interventions and especially in relation to patient safety in their own environment for example, medications management.Acts as deputy lead in the absence of the clinical lead, practising at a specialist level, demonstrating the ability to make judgements and decisions regarding patient care pathways, drawing on specialist theoretical, research and practical knowledge.Planning and Organisational SkillsOrganises own time, to manage and prioritise own caseload and manage clinical risk of own interventions.Role models flexibility and the need to be able to offer support to other clinical areas as required in line with escalation policy and major incident policy.Identifies to the Team Lead and Band 7 ESD Nurse any areas of concern in service delivery and works with them using a QI approach to plan and deliver service improvements.Organises and delivers an on-going programme of education and training to the staff within the service including induction training, competency assessment and nursing skills training to ensure patients are cared for safely and effectively.In the absence of the Clinical Lead coordinates the staffing workforce to deliver a timely and effective service including providing cover for sickness absence.Responsibility for Patient/Client Care, Treatment and TherapyTo assess, plan, implement and evaluate the care of patients, to meet their specific needs, using specialist clinical acumenTo provide highly complex information to patients and their families/carers, to empower them to manage their condition effectively and to make long-term health care choicesTo manage patient treatments using protocols regarding medication regimes, as clinically indicated.Provides expertise as a specialist clinician with advisory and clinical input into quality and harm-free patient care for patients, carers and MDT staff and other healthcare professionalsIn line with current evidence and using specialist clinical reasoning skills and physical assessment techniques, is responsible for the assessment and treatment of patients with frailty, providing particular expertise in:o Frailty syndromeo Falls, and multifactorial risks for fallso Medications managemento Nutritiono Pressure area careo Continence assessment and managemento Manual handlingo Mood and anxietyo Psychological wellbeingo Carer supportEnsures effective communication regarding assessment findings throughout the treatment process, to assist in the overall management of the patient.Utilises highly skilled nursing skills to optimise patient independence and progress whilst ensuring the safety of patient, staff, relatives, and carers throughout the rehabilitation process and as the patient progresses.Supports the team to effectively manage nursing needs within the community setting.May provide support to the acute hospital MDT in order for the in-patient team to perform appropriate assessments, identify risk and develop mitigation/management plans, in order to facilitate safe and timely discharge from hospital. Supports junior and un-registered team members in the evaluation of individual treatment programs and analysing patient responses to treatment, adapting individual treatment goals, program, and/or specific activities throughout the intervention to accommodate variations in patient performance.Provides specialised teaching and/or instruction to relatives, carers and other professionals to promote an understanding of the aims of the treatment plan and to ensure a consistent approach to patient care.Proactively supports the management of patient flow throughout the Trust.

Person Specification

Qualifications

Essential

NMC registered Nurse
BSc (Hons) degree or equivalent in nursing
Evidence of CPD

Desirable

Further training or courses attended in nursing topics such as continence, tissue viability, and medication management.
Completion of postgraduate education or training on frailty
Physical examination course.
Member of a special interest group

Experience

Essential

Minimum of 18-24 months of postgraduate experience in a community/elderly care or rehab setting
Supervision of staff
Experience of working in a community nursing or rehab team.

Desirable

Specific frailty experience
Managing specified patient caseload
Research and audit
Student supervision

Technical Skills Competencies

Essential

Ability to assess, manage and provide nursing interventions to patients with frailty and those with complex multi pathologies at specialist level.
Ability to teach and supervise junior staff and peers regarding neurological nursing topics and issues.
Skills in goal setting & evaluating outcome measures
Problem solving and decision making skills
Reflective practitioner
Ability to produce clear written documentation of intervention & reports
Moving & handling skills and able to use specialist equipment appropriate to the patient group.
Ability to learn and develop own clinical skills with frail patient group
Able to assess

Desirable

Specific skills relating to continence or wound care

Knowledge

Essential

Sound theoretical and practical knowledge of ageing
Conversant with developments related to hospital discharge and discharge to assess at national and local levels
Understanding of National drivers for older people's care
Knowledge of the clinical pathway for frailty from acute care to long term management
Ability to critique evidence base and apply to clinical practice

Desirable

Knowledge of Quality Improvement Methodology

Other requirements specific to the role

Essential

Flexible to the needs of the service and able to prioritise clinical workload
Good IT skills with the ability to utilise number of basic computer programmes competently (i.e. outlook, word, excel, databases)
Recognises stress in self and others
Ability to work under pressure and with frequent interruptions
Potential exposure to environmental hazards
Able to travel within geographical area as required by service/requirements of post and needs to drive and have access to own car for work purposes.
Able to triage and prioritise effectively
Good understanding of discharge planning

Desirable

Understanding of equipment needed for discharge

Personal Attributes

Essential

Ability to work unsupervised and on own initiative and as part of multi-disciplinary team
Effective communication skills using a range of methods
Ability to deal appropriately with difficult situations
Highly motivated
Supportive of staff/team members
Needs to work holistically and be patient centred
A compassionate manner
Professional approach
Good time management

Language requirement

Desirable

Be able to speak and understand English as necessary to undertake the role

Person Specification Qualifications Essential NMC registered Nurse BSc (Hons) degree or equivalent in nursing Evidence of CPD Desirable Further training or courses attended in nursing topics such as continence, tissue viability, and medication management. Completion of postgraduate education or training on frailty Physical examination course. Member of a special interest group Experience Essential Minimum of 18-24 months of postgraduate experience in a community/elderly care or rehab setting Supervision of staff Experience of working in a community nursing or rehab team. Desirable Specific frailty experience Managing specified patient caseload Research and audit Student supervision Technical Skills Competencies Essential Ability to assess, manage and provide nursing interventions to patients with frailty and those with complex multi pathologies at specialist level. Ability to teach and supervise junior staff and peers regarding neurological nursing topics and issues. Skills in goal setting & evaluating outcome measures Problem solving and decision making skills Reflective practitioner Ability to produce clear written documentation of intervention & reports Moving & handling skills and able to use specialist equipment appropriate to the patient group. Ability to learn and develop own clinical skills with frail patient group Able to assess Desirable Specific skills relating to continence or wound care Knowledge Essential Sound theoretical and practical knowledge of ageing Conversant with developments related to hospital discharge and discharge to assess at national and local levels Understanding of National drivers for older people's care Knowledge of the clinical pathway for frailty from acute care to long term management Ability to critique evidence base and apply to clinical practice Desirable Knowledge of Quality Improvement Methodology Other requirements specific to the role Essential Flexible to the needs of the service and able to prioritise clinical workload Good IT skills with the ability to utilise number of basic computer programmes competently (i.e. outlook, word, excel, databases) Recognises stress in self and others Ability to work under pressure and with frequent interruptions Potential exposure to environmental hazards Able to travel within geographical area as required by service/requirements of post and needs to drive and have access to own car for work purposes. Able to triage and prioritise effectively Good understanding of discharge planning Desirable Understanding of equipment needed for discharge Personal Attributes Essential Ability to work unsupervised and on own initiative and as part of multi-disciplinary team Effective communication skills using a range of methods Ability to deal appropriately with difficult situations Highly motivated Supportive of staff/team members Needs to work holistically and be patient centred A compassionate manner Professional approach Good time management Language requirement Desirable Be able to speak and understand English as necessary to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Christchurch Day Hospital

158 Fairmile Road, Fairmile

Christchurch

BH23 2JX

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Christchurch Day Hospital

158 Fairmile Road, Fairmile

Christchurch

BH23 2JX

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

University Hospitals Dorset NHS Foundation Trust

Senior Clerical Officer

University Hospitals Dorset NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 25,760 - 27,476 per year

Posted 19 day(s) ago

Reference: 2342816

Job summary

The Department of Nuclear Medicine provides a wide ranging diagnostic and therapeutic service using radioactive materials. This busy department is equipped with modern gamma cameras, including SPECT/CT facilities and deals with patients of all ages and clinical conditions.

The post covers a variety of duties predominantly reception work and the complex bookings of nuclear medicine investigations.

The role therefore involves the use of computerised record systems as well as significant patient contact. The post will help ensure the smooth running of this specialised department and provide significant benefit to patients. Though sometimes demanding you should find the work fulfilling and it would best suit a motivated, proactive individual.

Normal hours will be 7.5 hours per day, five days per week Monday to Friday, starting at 8am. However, flexible working or even part time hours may be considered.

The normal place of work will be Poole Hospital.

Interview: 6th October

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

UHD are investing,developingand transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

This service is not going to be moved and will remain at poole Hospital.

If a role or servicerelocatesas part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

153-SP06770

Job locations

Poole Hospital

Longfleet Road

Poole

BH15 2JB

United Kingdom

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Experience

Essential

Ability to manage own workload
Ability to work as part of a team
Able to work within guidelines and policies
High level of accuracy and attention to detail required
Excellent communication skills and good telephone manner
Able to work within guidelines and policies

Desirable

Clerical experience in a hospital setting with use of e-camis, Soliton & EPR

Qualifications

Essential

GCSEs or equivalent

Knowledge

Essential

Computer literate

Personal Attributes

Essential

Ability to deal with sensitive issues

Person Specification

Experience

Essential

Ability to manage own workload
Ability to work as part of a team
Able to work within guidelines and policies
High level of accuracy and attention to detail required
Excellent communication skills and good telephone manner
Able to work within guidelines and policies

Desirable

Clerical experience in a hospital setting with use of e-camis, Soliton & EPR

Qualifications

Essential

GCSEs or equivalent

Knowledge

Essential

Computer literate

Personal Attributes

Essential

Ability to deal with sensitive issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Poole

BH15 2JB

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Poole

BH15 2JB

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Rotherham Doncaster and South Humber NHSFT

Call Handler/Administrator

Rotherham Doncaster and South Humber NHSFT View all jobs

North East England

Temporary

Admin and Clerical

GBP 0 - 26,299 per year

Posted 19 day(s) ago

Reference: 2342804

Job summary

Our Childrens Care Group have an exciting opportunity for an enthusiastic and motivated individual to join our friendly team as an Call Handler /Administration Assistant. The team is responsible for the provision of an efficient and comprehensive administrative service for the Children's Care Group

The successful candidate will have the ability to deal with people at all levels in a polite and professional manner and should possess excellent verbal and written communication skills. It's important you can work effectively in a fast-paced office environment, handling large volumes of tasks, some of which may be challenging to deal with. You will need to be flexible and adaptable to the varying demands and changing circumstances and priorities of the services. You must have the proven ability to work independently using your own initiative, as well as part of a team.

The essential requirements for this post are a good standard of education Grade C or above in English and Maths GCSE or equivalent or RSA stage II typing/word processing or equivalent qualifications or have an equivalent level of experience. Experience of using Microsoft Office applications would be advantageous and experience of office procedures, i.e., filing, photocopying, message taking, typing etc is essential.

Main duties of the job

Provide a confidential, quality administrative service to an identified pathway within the Children's Care Group as part of Single Point of Contact Model.
To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies.
Create and maintain, up to date computerised patient records and recall systems on SystmOne.
Update new referrals on to SystmOne. Maintain current referrals and end where advised to do so.
Provide an efficient and timely photocopying and scanning service to the team.
Maintain, scan and file paper records and information as appropriate, in line with records management principles.
Assist in the production of high quality documentation, using Microsoft Word and SystmOne, including confidential letters, non-accidental injury reports, case conference reports, housing reports etc.
Liaise between clients, professional staff and other multi-agency partners e.g. Local authorities, Children's Centres, Schools, GPs and other partner agencies
Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
Book appointments, assessments and groups/clinics in line with contracted requirements and maintain appointment ledgers and recall systems on SystmOne

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,299.62 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

376-DCCG-0494

Job locations

Honeysuckle Lodge

Tickhill Road Site

Doncaster

DN4 8QN

United Kingdom

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

GCSE Maths and English C+ or equivalent
Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent

Desirable

NVQ Level 2 in a related subject or equivalent.

Experience

Essential

Experience of handling large call volumes
IT skills in Microsoft Office Packages or equivalent experience

Desirable

Previous NHS experience or other large public sector organisation
Experience working in call centre or customer service environment
Experience of use of SystmOne

Knowledge

Essential

Understanding of confidentiality and data protection

Desirable

Knowledge of SystmOne or similar systems

Skills

Essential

Ability to communicate effectively both verbal and in writing
Awareness and understanding of the requirement for discretion and confidentiality
Ability to relay correct messages but verbal and in writing

Person Specification Qualifications Essential GCSE Maths and English C+ or equivalent Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent Desirable NVQ Level 2 in a related subject or equivalent. Experience Essential Experience of handling large call volumes IT skills in Microsoft Office Packages or equivalent experience Desirable Previous NHS experience or other large public sector organisation Experience working in call centre or customer service environment Experience of use of SystmOne Knowledge Essential Understanding of confidentiality and data protection Desirable Knowledge of SystmOne or similar systems Skills Essential Ability to communicate effectively both verbal and in writing Awareness and understanding of the requirement for discretion and confidentiality Ability to relay correct messages but verbal and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Honeysuckle Lodge

Tickhill Road Site

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Honeysuckle Lodge

Tickhill Road Site

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Wellside Surgery

GP Partner

Wellside Surgery View all jobs

North East England

Permanent

Support Staff

Posted 19 day(s) ago

Reference: 2342782

Job summary

GP Partner - 2-3 days (4-6 sessions) per week

Due to the senior partner retiring, we are looking to appoint a GP Partner to join our well-established practice team

Situated in the village of Sawtry, in semi-rural Cambridgeshire with excellent road links

Modern, purpose built premises

Traditional, high quality patient care

List size approximately 7900

High QOF Achievers

CQC Rating - Good

EMIS Web

Opportunity to be involved in research

Supportive of other interests

Regular protected time sessions for CPD purposes

Excellent administrative and nursing support

Start date TBC

Initial 6 month period salaried for mutual assessment

Main duties of the job

To provide high quality GP care to our registered patients, working alongside our practice and PCN teams. Face to face and telephone consultations, some home visits required. Standard GP administrative tasks to include repeat prescriptions, results, referrals, etc. Half day on call sessions. Protected administration sessions provided.

About us

Wellside Surgery Profile

The village of Sawtry is situated in rural Cambridgeshire on the A1M (Junction 15) allowing easy access to main routes north and south. The village is midway between the historic market town of Huntingdon and the cathedral city of Peterborough.

The practice serves the residents of Sawtry, plus a number of villages within the locality. Historically, patients have been indigenous to the area however, over more recent years, improved transportation links have led to increased numbers of people moving into the locality from other areas. Currently we have around 8200 patients on our list.

An experienced and dedicated practice team provide a high level of clinical and administrative support to the GP team. The practice is research active, participating in a number of studies each year, and we are affiliated with our local clinical research network. We are part of the A1 Primary Care Network and have a number of ARRS roles embedded within the practice which includes Clinical Pharmacist, Pharmacy Technician, Social Prescriber, First Contact Physiotherapist, Health and Wellbeing Coach and Care Coordinator.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1680-26-0004

Job locations

45 High Street

Sawtry

Huntingdon

Cambridgeshire

PE28 5SU

United Kingdom

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the ICB prescribing formulary (or generically) whenever this is clinically appropriate
Providing a share of duty doctor sessions each week
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the upkeep of detailed computer-based patient records by ensuring contemporaneous entries are written as appropriate.
Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will uphold required standards pertinent to the health and safety of themselves and others as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE)
Implementation of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Maintaining hand hygiene standards
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills
Safe management of personal sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training implemented by the practice as part of this employment, with such training to include:

All mandatory training
Role specific ad hoc training events

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.

If the GP role is taken on a Partnership basis then a share of GP Partner responsibilities will also be included.

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the ICB prescribing formulary (or generically) whenever this is clinically appropriate
Providing a share of duty doctor sessions each week
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the upkeep of detailed computer-based patient records by ensuring contemporaneous entries are written as appropriate.
Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will uphold required standards pertinent to the health and safety of themselves and others as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE)
Implementation of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Maintaining hand hygiene standards
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills
Safe management of personal sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training
Correct waste and instrument management, including handling, segregation, and container use
Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training implemented by the practice as part of this employment, with such training to include:

All mandatory training
Role specific ad hoc training events

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.

If the GP role is taken on a Partnership basis then a share of GP Partner responsibilities will also be included.

Person Specification

Experience

Essential

Previous General Practice Experience

Skills and Attributes

Essential

Ability to work within a team
Good Communication Skills
Good Interpersonal Skills
Time Management Skills
Flexible
Reliable
Enthusiastic
Self-motivated
Full Driving Licence / Car owner

Desirable

IT / Audit Skills
EMIS Web clinical system

Qualifications

Essential

MB ChB or equivalent
GMC Certificate
JCPTGP Certificate or CCST
Defence Organisation Membership
Inclusion on Performers List

Person Specification

Experience

Essential

Previous General Practice Experience

Skills and Attributes

Essential

Ability to work within a team
Good Communication Skills
Good Interpersonal Skills
Time Management Skills
Flexible
Reliable
Enthusiastic
Self-motivated
Full Driving Licence / Car owner

Desirable

IT / Audit Skills
EMIS Web clinical system

Qualifications

Essential

MB ChB or equivalent
GMC Certificate
JCPTGP Certificate or CCST
Defence Organisation Membership
Inclusion on Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wellside Surgery

Address

45 High Street

Sawtry

Huntingdon

Cambridgeshire

PE28 5SU

United Kingdom

Employer's website

https://wellside.org.uk/ (Opens in a new tab)

Employer details

Employer name

Wellside Surgery

Address

45 High Street

Sawtry

Huntingdon

Cambridgeshire

PE28 5SU

United Kingdom

Employer's website

https://wellside.org.uk/ (Opens in a new tab)

The Royal Wolverhampton NHS Trust

Emergency Services Admin Clerk

The Royal Wolverhampton NHS Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 25,272 per year

Posted 19 day(s) ago

Reference: 2342768

Job summary

We are looking for an enthusiastic, well-motivated person to join the Administration Team in the Emergency Services, providing an efficient and welcoming service to patients and relatives.

Following a Local Induction, you will be trained in each of the below areas to ensure you have the correct tools for undertaking the various clerical duties within the Emergency Services Directorate:

You will be fully trained in all our Administration duties relevant to this role, enabling you to accurately update and maintain patient's hospital records.

Areas within the Services are:

Emergency Department

Acute Medical Unit

ED Main Reception

AMU Main Reception

ED Coordinators

AMU Coordinators

ED Ambulance Receiving Centre

AMU Ward

Same Day Emergency Care Reception

It is essential that you possess excellent communication skills and able to organise your own workload along side supporting colleague for breaks.

The successful applicant will also be required to cover in colleague's absence, even at short notice this will include Bank Holidays, Weekends and Out of hours shifts therefore flexibility is essential as this is 24-hour service 365 days of the year.

Flexibility in post is essential for the needs of a 365 day and 24 hr Service.

Main duties of the job

To undertake various clerical duties associated with the custody and use of Health Records. This to include all administrative procedures and documentation associated with a patient's admission and/or attendance to the Emergency Services.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata (Pending Job Evaluation)

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV2JD-8228918

Job locations

The Royal Wolverhampton NHS Trust

Wednesfield Road

Wolverhampton

WV10 0QP

United Kingdom

Job description

Job responsibilities

To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System (Careflow)

To provide a front line staff 24 hour patient focused reception service, ensuring that the service is efficient and welcoming, including directing patients/staff/relatives to other departments and dealing with aggressive/abusive patients in a calm and professional manner.

To deal with patient/relative enquires either face to face or by telephone in a professional manner.

To liaise with other departments regarding patient admission/attendance and arrange assistance as required, e.g. arranging for porters to collect patients with wheelchairs or PALS . To arrange transport for patients as required.

Please see attached Job Description for full list of Roles & Responsibilities

Job description

Job responsibilities

To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System (Careflow)

To provide a front line staff 24 hour patient focused reception service, ensuring that the service is efficient and welcoming, including directing patients/staff/relatives to other departments and dealing with aggressive/abusive patients in a calm and professional manner.

To deal with patient/relative enquires either face to face or by telephone in a professional manner.

To liaise with other departments regarding patient admission/attendance and arrange assistance as required, e.g. arranging for porters to collect patients with wheelchairs or PALS . To arrange transport for patients as required.

Please see attached Job Description for full list of Roles & Responsibilities

Person Specification

Qualifications

Essential

Experience
Qualifications 2 GCSE

Desirable

Desirable previous NHS experience

Person Specification

Qualifications

Essential

Experience
Qualifications 2 GCSE

Desirable

Desirable previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Royal Wolverhampton NHS Trust

Wednesfield Road

Wolverhampton

WV10 0QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Royal Wolverhampton NHS Trust

Wednesfield Road

Wolverhampton

WV10 0QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Essex Partnership University NHS Foundation Trust

Children's Single Point of Access Administration Assistant

Essex Partnership University NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 25,760 - 27,476 per year

Posted 19 day(s) ago

Reference: 2342764

Job summary

The post holder will work within the centrally managed Children's Single Point of Access Administration (C-SPA) team, providing a comprehensive administrative service to support clinical staff across Children's Community Nursing, Children's Community Asthma, and the Children and Young People's Bladder and Bowel Services ('the Services'), ensuring effective coordination and delivery of administrative and clerical functions as directed by the Administration Manager.

The post holder will ensure the timely and accurate recording of all activity across the Services using Trust and partnership information systems.

The centralised service requires a team-based approach to ensure cover during periods of absence across all the Services and locations; the post holder will therefore be expected, on occasion, to provide flexible cover as needed.

Post holders, as appropriate, will be required to provide secretarial duties on behalf of the Services. Post holders will also act as telephone agents and will ensure that the Trust's commitments to customer service and immediate access is a priority.

Main duties of the job

Provide comprehensive administrative support to clinical teams, ensuring accurate and timely recording of activity

Act as a first point of contact for service users, carers and professionals, handling calls and enquiries sensitively and confidentially

Manage and prioritise incoming communications (phone, email and post), responding appropriately and escalating where required

Organise and maintain appointments, diaries, meetings and clinic schedules, including managing short-notice changes

Support the smooth running of clinics, often working independently to coordinate administrative processes

Maintain accurate patient records using Trust systems, ensuring high standards of data quality and confidentiality

Communicate appointment details, changes and cancellations clearly to service users and stakeholders

Use initiative to prioritise workload, meet deadlines and manage competing demands

Undertake general administrative tasks including data entry, minute taking and audit support

Supervise and support junior or temporary staff and assist with training as required

Monitor stock levels, report equipment issues and follow Trust procedures and policies

Work independently with minimal supervision, managing interruptions, emotional demands and sensitive situations professionally

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

Receive supervision and support to help you fulfil your potential.
Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
Excellent pension of up to 14.5% of your pensionable pay.
Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
£8K relocation package if you move to Essex to join us
Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

Job share: Applications for job shares are welcomed.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

364-B-151-B

Job locations

Rayleigh Clinic

Eastwood Road

Rayleigh

SS6 7JP

United Kingdom

Job description

Job responsibilities

KEY RESPONSIBILITIES

Communication

You will be required to handle incoming and outgoing telephone calls to service users, consultants, doctors, and clinical staff in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times.

Record accurate messages and follow them up appropriately in accordance with the Services guidelines.

To deal face-to-face with clients seeking further help/information and to be aware of the needs of the service users and to deal in an appropriate manner with people who can be hostile, abusive or aggressive.

To exchange confidential, sensitive information with staff, service users, and carers in person or on the telephone. The unpredictability of clients means that persuasive, reassuring, empathic, skills are required at all times.

Deal with queries raised by service users, families/carers, GPs or other healthcare professionals both internally and externally to the Trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.

Knowledge

To be responsible for ensuring all correspondence is accurately and appropriately presented using Trust and departmental procedures and medical terminology used by clinical staff.

To be skilled and experienced in the full range of secretarial work practices, software programmes and specialised functional terms.

To be proficient with the knowledge of Patient Records management supporting new users and instructing them as necessary. To use the knowledge and experience to meet the needs of the clinical teams by completing non-routine tasks on a daily basis.

To operate the Trusts central telephony systems.

To update skills as necessary and attend mandatory training and maintain records as per Trust policy.

Analytical and Judgement

Receiving, prioritising and organising appropriate action when dealing with clinical staff requirements.

Prioritising and organising distribution of incoming and outgoing mail (including email).

Use own initiative to organise, prioritise and coordinate workload ensuring that deadlines are met.

Planning and Organisation

To maintain diaries, both electronic and paper. To arrange appointments and meetings via electronic systems.

Ability to deal with short notice planning and last-minute changes.

To manage and organise own time and work efficiently and adhere to deadlines to enable the smooth running of the Services.

To report equipment faults and ensure they are managed in line with relevant procedures by the appropriate staff and agencies.

Facilitate and organise the smooth running of clinic sessions often as the only member of the administration team.

Physical Skills

Advanced keyboard skills and knowledge of current electronic equipment facilitating a remote working environment.

Patient/Client Care

Responsible for informing service users, carers, colleagues and outside agencies of appointments, changes to appointments, cancellations in person, telephone or by letter.

To be the first point of call for patients/carers, within, clinic sessions, ward environments and first contact emergency services. Using developed communication skills and liaising with others to ensure the best possible care.

Policy and Service Delivery

Follow all departmental procedures including the administration standard operating procedures that may require staff to comment on proposals for changes to administration policies and procedures and to be responsible for keeping abreast of updates and changes as they happen...

Finance and Physical

Maintaining departmental stationery stock ensuring that the appropriate service is charged.

Human Resources

To supervise temporary administrative staff and more junior administrative staff as agreed with the Administration Manager. To train new starters in the procedures of the Services.

Information Resources

Administrative duties as requested by the Admin Manager including dictation and transcribing of minutes via various processes if required.

Recording and storage of accurate data for required areas of the administration service.

Research and Development

Provide and assist in the provision of audit data when required.

Freedom to Act

To work unsupervised on a daily basis prioritising own workload using initiative as to what is routine and what is urgent.

To use agreed guidelines and procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.

To participate in yearly appraisals with supervisor/line manager.

Physical Effort

The post holder will need to spend frequent periods within an office environment sitting in a restricted position at a laptop.

Travel between sites.

Mental Effort

To concentrate on completing tasks during periods of frequent interruption from staff and service users/carers and switching attention.

To manage deadlines with unpredictable work patterns.

Emotional Effort

Imparting information to service users that they may find upsetting, e.g. cancelling appointments.

To personally manage the effect of upsetting information given by service users/carers or people in a distressed or challenging state.

Working Conditions

Regular and continuous use of laptop and electronic equipment.

Job description Job responsibilities KEY RESPONSIBILITIES Communication You will be required to handle incoming and outgoing telephone calls to service users, consultants, doctors, and clinical staff in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times. Record accurate messages and follow them up appropriately in accordance with the Services guidelines. To deal face-to-face with clients seeking further help/information and to be aware of the needs of the service users and to deal in an appropriate manner with people who can be hostile, abusive or aggressive. To exchange confidential, sensitive information with staff, service users, and carers in person or on the telephone. The unpredictability of clients means that persuasive, reassuring, empathic, skills are required at all times. Deal with queries raised by service users, families/carers, GPs or other healthcare professionals both internally and externally to the Trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group. Knowledge To be responsible for ensuring all correspondence is accurately and appropriately presented using Trust and departmental procedures and medical terminology used by clinical staff. To be skilled and experienced in the full range of secretarial work practices, software programmes and specialised functional terms. To be proficient with the knowledge of Patient Records management supporting new users and instructing them as necessary. To use the knowledge and experience to meet the needs of the clinical teams by completing non-routine tasks on a daily basis. To operate the Trusts central telephony systems. To update skills as necessary and attend mandatory training and maintain records as per Trust policy. Analytical and Judgement Receiving, prioritising and organising appropriate action when dealing with clinical staff requirements. Prioritising and organising distribution of incoming and outgoing mail (including email). Use own initiative to organise, prioritise and coordinate workload ensuring that deadlines are met. Planning and Organisation To maintain diaries, both electronic and paper. To arrange appointments and meetings via electronic systems. Ability to deal with short notice planning and last-minute changes. To manage and organise own time and work efficiently and adhere to deadlines to enable the smooth running of the Services. To report equipment faults and ensure they are managed in line with relevant procedures by the appropriate staff and agencies. Facilitate and organise the smooth running of clinic sessions often as the only member of the administration team. Physical Skills Advanced keyboard skills and knowledge of current electronic equipment facilitating a remote working environment. Patient/Client Care Responsible for informing service users, carers, colleagues and outside agencies of appointments, changes to appointments, cancellations in person, telephone or by letter. To be the first point of call for patients/carers, within, clinic sessions, ward environments and first contact emergency services. Using developed communication skills and liaising with others to ensure the best possible care. Policy and Service Delivery Follow all departmental procedures including the administration standard operating procedures that may require staff to comment on proposals for changes to administration policies and procedures and to be responsible for keeping abreast of updates and changes as they happen... Finance and Physical Maintaining departmental stationery stock ensuring that the appropriate service is charged. Human Resources To supervise temporary administrative staff and more junior administrative staff as agreed with the Administration Manager. To train new starters in the procedures of the Services. Information Resources Administrative duties as requested by the Admin Manager including dictation and transcribing of minutes via various processes if required. Recording and storage of accurate data for required areas of the administration service. Research and Development Provide and assist in the provision of audit data when required. Freedom to Act To work unsupervised on a daily basis prioritising own workload using initiative as to what is routine and what is urgent. To use agreed guidelines and procedures and developed knowledge/skills/qualifications when working autonomously and managing own work. To participate in yearly appraisals with supervisor/line manager. Physical Effort The post holder will need to spend frequent periods within an office environment sitting in a restricted position at a laptop. Travel between sites. Mental Effort To concentrate on completing tasks during periods of frequent interruption from staff and service users/carers and switching attention. To manage deadlines with unpredictable work patterns. Emotional Effort Imparting information to service users that they may find upsetting, e.g. cancelling appointments. To personally manage the effect of upsetting information given by service users/carers or people in a distressed or challenging state. Working Conditions Regular and continuous use of laptop and electronic equipment.

Person Specification

M365 and Typing

Essential

Good IT skills, i.e. Microsoft Office including Word, Excel and PowerPoint
Written communication and Spelling

Desirable

SystmOne

Typing and Spelling test

Essential

RSA Stage 1 or 2 Typing

Desirable

Microsoft Office

Knowledge and Experience

Essential

Verbal communication
Team working
Accuracy and attention to detail
Organisation and prioritisation

Desirable

Initiative
Administration experience

Person Specification M365 and Typing Essential Good IT skills, i.e. Microsoft Office including Word, Excel and PowerPoint Written communication and Spelling Desirable SystmOne Typing and Spelling test Essential RSA Stage 1 or 2 Typing Desirable Microsoft Office Knowledge and Experience Essential Verbal communication Team working Accuracy and attention to detail Organisation and prioritisation Desirable Initiative Administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rayleigh Clinic

Eastwood Road

Rayleigh

SS6 7JP

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rayleigh Clinic

Eastwood Road

Rayleigh

SS6 7JP

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Liverpool University Hospitals NHS Foundation Trust

Respiratory Roster Coordinator

Liverpool University Hospitals NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 28,392 - 31,157 per year

Posted 19 day(s) ago

Reference: 2342752

Job summary

An exciting opportunity has arisen for somebody with an experienced admin backgroundto join the Thoracic Medicine/Respiratory Team at LUHFT. The role will be based on the Aintree site. This role will support the Respiratory medics team in overseeing the Respiratory wards rota's and oversee the rota for utilisation of outpatient clinic rooms for the Respiratory service.

The successful candidate must be able to undertake all administrative duties including diary management, managing/ making appointments, be well organised, plan their own workload and work on their own initiative working to strict deadlines, both individually and as part of the wider team. You will be expected to be a team player and cover for your colleagues during absences where appropriate.

Main duties of the job

To provide a comprehensive service as a rota coordinator to all respiratory inpatient and outpatient services as well as admin support for other speciality teams within the Respiratory service.

other duties include the following:

To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that new/follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

287-AMED-168-26

Job locations

Aintree Hospital - Fazakerley

Aintree University Hospital Longmoor Lane, Liverpool

Liverpool

L9 7AL

United Kingdom

Job description

Job responsibilities

The post holder will assist in the production of rosters, ensuring fairness and quality across the rostered staff. The post holder will be expected to review and maintain quality of rosters and the Allocate Healthroster roster system. The post holder will produce various reports from the systems in use within the trust. The post holder will co-ordinate the activities of the team- booking meeting rooms etc and arranging meetings and events. The post holder will gather information to be fed into the system from ESR as each new area goes live and assist in the cleansing and verification of the data. This may include verifying PIN numbers with the NMC and other registration bodies. The post holder may be required to alert HR managers of any governance issues encountered in the absence of senior team members. The post holder would be required to deal with large amounts of data some of which would be of a sensitive nature e.g. payroll information, or sickness absence. To provide system admin logins on Employee Online/Allocate Me for general users and access to Healthroster for roster builders. To provide general system maintenance ensuring high levels of accuracy. To carry out testing of any future versions of the software used.

Job description Job responsibilities The post holder will assist in the production of rosters, ensuring fairness and quality across the rostered staff. The post holder will be expected to review and maintain quality of rosters and the Allocate Healthroster roster system. The post holder will produce various reports from the systems in use within the trust. The post holder will co-ordinate the activities of the team- booking meeting rooms etc and arranging meetings and events. The post holder will gather information to be fed into the system from ESR as each new area goes live and assist in the cleansing and verification of the data. This may include verifying PIN numbers with the NMC and other registration bodies. The post holder may be required to alert HR managers of any governance issues encountered in the absence of senior team members. The post holder would be required to deal with large amounts of data some of which would be of a sensitive nature e.g. payroll information, or sickness absence. To provide system admin logins on Employee Online/Allocate Me for general users and access to Healthroster for roster builders. To provide general system maintenance ensuring high levels of accuracy. To carry out testing of any future versions of the software used.

Person Specification

Qualifications

Essential

Educated to GCSE/O Level standard/equivalent or higher
RSA/OCR Typing/Word processing Level 3 or equivalent
RSA/OCR Audio typing Skills Level 3
Knowledge of medical terminology
Secretarial Qualification or equivalent experience

Desirable

ECDL or equivalent
Shorthand

Experience

Essential

Excellent I.T. skills with knowledge and experience of all Microsoft office packages
Demonstrable experience working in an NHS office environment as a medical secretarial

Skills

Essential

Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
Excellent Organisation Skills
Excellent Word Processing and Keyboard Skills
Ability to organise workload effectively and prioritise to meet deadlines
Ability to work individually or as part of a team
Legible handwriting
Experience or supervising and motivating a team
Time Management Skills
Excellent interpersonal and influencing skills

Desirable

Knowledge of internal PAS system
Understanding of Trust internal policies as appropriate

Attributes

Essential

Capability to adapt to most situations
Eager to learn
Ability to maintain control of stressful/sensitive situations

Other Requirements

Essential

Comply with Trust policies and procedures
Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
Ability and willingness to undergo further training in accordance with the needs of the post

Person Specification Qualifications Essential Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent RSA/OCR Audio typing Skills Level 3 Knowledge of medical terminology Secretarial Qualification or equivalent experience Desirable ECDL or equivalent Shorthand Experience Essential Excellent I.T. skills with knowledge and experience of all Microsoft office packages Demonstrable experience working in an NHS office environment as a medical secretarial Skills Essential Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Organisation Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Ability to work individually or as part of a team Legible handwriting Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills Desirable Knowledge of internal PAS system Understanding of Trust internal policies as appropriate Attributes Essential Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations Other Requirements Essential Comply with Trust policies and procedures Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act Ability and willingness to undergo further training in accordance with the needs of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital - Fazakerley

Aintree University Hospital Longmoor Lane, Liverpool

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital - Fazakerley

Aintree University Hospital Longmoor Lane, Liverpool

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

East Kent Hospitals University NHS Foundation Trust

Senior Specialist Adult Safeguarding Practitioner

East Kent Hospitals University NHS Foundation Trust View all jobs

North East England

Permanent

GP/General Practitioner

GBP 49,387 - 56,515 per year

Posted 19 day(s) ago

Reference: 2342750

Job summary

To support and guide staff on adult protection cases and work in partnership with all agencies providing safeguarding to vulnerable adults.

Promote personalised and safe care as part of a prevention strategy.

Promote effective responses when harm is detected. Use learning to improve prevention and protection.

Empower patients to be heard and support informed consent, supporting the implementation of the Mental Capacity and Equality Act and Deprivation of Liberty across the Trust

Main duties of the job

o To provide training to frontline health professionals in relation to Adult Protection, Mental Capacity and Deprivation of Liberty Safeguards, promoting good practice and ensure that staff are aware of their responsibilities in Safeguarding Adults in all settings.

o To provide specialist advice and support to staff members with Mental Capacity assessments and Deprivation of Liberty Safeguards.

o To support and advise staff on issues related to Safeguarding Adults, with occasional attendance at strategy meetings and case conferences.

o Facilitating safeguarding supervision following safeguarding incidents .

o Ensure that vulnerable adults and their relatives/carers are involved in decisions affecting their care and wellbeing and in service development. When relatives or carers are absent, ensure that advocacy is engaged in a timely manner.

o Undertake delivery of safeguarding training

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates for a Skilled Worker Visa for roles that are eligible at the time of application.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year Full Time per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

344-4963COR-A

Job locations

Buckland Hospital

Coombe VAlley Road

Dover

CT17 0HD

United Kingdom

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below

Job description

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below

Person Specification

Clinical Skills & Experience

Essential

Minimum 5 years post registration experience
At least 3 years Band 6 experience in a leadership role.
Demonstrate the ability to be a strong advocate for the welfare, protection and rights of adults at risk.
Clear safeguarding experience, with a highly developed specialist knowledge of the subject area
Able to communicate complex information effectively across disciplines and agencies
Able to question and analyse information and to make sound judgements often under pressure in difficult circumstances
Able to deliver training to large groups and to communicate this knowledge effectively
Evidence of good communication skills, written, verbal and presentation
Resolving user concerns effectively
Ability to provide specialist advice and support to staff members with Mental Capacity assessments and Deprivation of Liberty Safeguards
Experience in completing s42 investigations
Demonstrable understanding of safeguarding adults as per the Care Act 2014
Demonstrable understanding of Making Safeguarding Personal
Ability to deal with change and confrontation

Desirable

Experience of clinical supervision as supervisee

Governance

Essential

Understanding of continuous quality improvement
Understanding of Local, regional and national Safeguarding agenda
Understanding of Clinical Governance agenda
Understanding of risk management and CQC/NHS/LA standards
Demonstrate a patient and carer centred approach
Experience of providing training for staff

Desirable

Experience of Multiagency working
Experience within a community, primary care or commissioning setting
Willingness to undertake further training

Personal & Professional Attributes

Essential

Confident use of IT systems including office programs, email, calendars, spreadsheets and clinical systems.
Understanding of current Health Service Priorities

Other Requirements

Essential

Ability to travel between EKHUFT sites
To be aware of and adhere to the Trust's Vision, Mission and Values

Qualifications

Essential

Registered Nurse or registered health or social care professional
Degree related to professional role or extensive relevant experience and willingness to undertake further education

Desirable

Teaching qualification
Working towards a first or second level degree qualification

Person Specification

Clinical Skills & Experience

Essential

Minimum 5 years post registration experience
At least 3 years Band 6 experience in a leadership role.
Demonstrate the ability to be a strong advocate for the welfare, protection and rights of adults at risk.
Clear safeguarding experience, with a highly developed specialist knowledge of the subject area
Able to communicate complex information effectively across disciplines and agencies
Able to question and analyse information and to make sound judgements often under pressure in difficult circumstances
Able to deliver training to large groups and to communicate this knowledge effectively
Evidence of good communication skills, written, verbal and presentation
Resolving user concerns effectively
Ability to provide specialist advice and support to staff members with Mental Capacity assessments and Deprivation of Liberty Safeguards
Experience in completing s42 investigations
Demonstrable understanding of safeguarding adults as per the Care Act 2014
Demonstrable understanding of Making Safeguarding Personal
Ability to deal with change and confrontation

Desirable

Experience of clinical supervision as supervisee

Governance

Essential

Understanding of continuous quality improvement
Understanding of Local, regional and national Safeguarding agenda
Understanding of Clinical Governance agenda
Understanding of risk management and CQC/NHS/LA standards
Demonstrate a patient and carer centred approach
Experience of providing training for staff

Desirable

Experience of Multiagency working
Experience within a community, primary care or commissioning setting
Willingness to undertake further training

Personal & Professional Attributes

Essential

Confident use of IT systems including office programs, email, calendars, spreadsheets and clinical systems.
Understanding of current Health Service Priorities

Other Requirements

Essential

Ability to travel between EKHUFT sites
To be aware of and adhere to the Trust's Vision, Mission and Values

Qualifications

Essential

Registered Nurse or registered health or social care professional
Degree related to professional role or extensive relevant experience and willingness to undertake further education

Desirable

Teaching qualification
Working towards a first or second level degree qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Buckland Hospital

Coombe VAlley Road

Dover

CT17 0HD

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Buckland Hospital

Coombe VAlley Road

Dover

CT17 0HD

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Bolton NHS Foundation Trust

Security Officer

Bolton NHS Foundation Trust View all jobs

North East England

Permanent

Security Officer

GBP 0 - 25,272 per year

Posted 19 day(s) ago

Reference: 2342732

Job summary

We have an exciting opportunity for a Security Officer to join our team on a permanent basis. This position is well-suited to an experienced officer who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The ideal candidate will have good negotiation skills and possess a customer focussed approach. This role is subject to Enhanced DBS disclosure.

Main duties of the job

Job Role:

To provide a professional frontline security service to deal with any aggressive patients/visitors as necessary.
To assist with the responsibilities for car park management on the site, providing directions to visitors.
Investigate reported security incidents taking action as appropriate in compliance with current policies, codes of practice, guidelines and legislation.
Undertake regular patrols of the hospital site internally and externally including car parks.
Ensure specified doors are locked / unlocked as required.
Respond to requests for assistance in controlling and restraining, violent or aggressive persons or anyone undertaking any actions that may put any person at risk on trust premises.
Deal appropriately with persons who are violent, aggressive or undertaking any actions that may put any person at risk.

Qualifications, Experience and Skills:

SIA licence
General School Education
Security Related Qualification or relevant experience
Conflict resolution/physical intervention training
Experience of conflict management, violence and aggression

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

241-580IFM-26

Job locations

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Job description

Job responsibilities

For full details regarding this role, please view the job description and person specification attached.

Job description

Job responsibilities

For full details regarding this role, please view the job description and person specification attached.

Person Specification

Qualifications

Essential

SIA licence
General School Education
Security Related Qualification or relevant experience
Conflict resolution/physical intervention training

Desirable

Full current UK Driving Licence
SIA Licence for Public Space Surveillance (CCTV)

Experience & Knowledge

Essential

Experience of conflict management, violence and aggression

Desirable

Experience of working in an NHS setting

Skills & Ability

Essential

Good negotiation skills
Ability to communicate effectively
Customer focused approach
Basic IT skills
Ability to use own initiative
Ability to work alone or as part of a team
Ability to adapt to changing workload

Person Specification

Qualifications

Essential

SIA licence
General School Education
Security Related Qualification or relevant experience
Conflict resolution/physical intervention training

Desirable

Full current UK Driving Licence
SIA Licence for Public Space Surveillance (CCTV)

Experience & Knowledge

Essential

Experience of conflict management, violence and aggression

Desirable

Experience of working in an NHS setting

Skills & Ability

Essential

Good negotiation skills
Ability to communicate effectively
Customer focused approach
Basic IT skills
Ability to use own initiative
Ability to work alone or as part of a team
Ability to adapt to changing workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Watton Medical Practice

Healthcare Assistant

Watton Medical Practice View all jobs

North East England

Permanent

Exercise Therapist

Posted 19 day(s) ago

Reference: 2342731

Job summary

Job Summary:

As a Healthcare Assistant, you are a key member of the clinical team, supporting the delivery of General Medical Services to patients attending the practice. Working alongside GPs and nursing staff, you will provide treatment, preventative care, screening, and patient education.

You will see patients referred by a GP or nurse, or attending for procedures and treatments. Provide appropriate advice on ongoing care and refer any needs outside your scope of practice to a suitable clinician.

Main Duties:

Assist with routine patient care as directed by GPs and senior clinical staff.

Clean and maintain clinical equipment in line with Infection Control policies.

Stock and maintain GP and nursing rooms.

Chaperone and support patients during clinical examinations when required.

Record patient observations, including height, weight, blood pressure, and other measurements.

Collect and process specimens (e.g. urine samples) and complete relevant laboratory documentation.

Perform phlebotomy and prepare samples for transport to the laboratory.

Carry out ECGs.

Undertake housekeeping duties, including maintaining cleanliness of treatment and consulting rooms and preparing laundry and linen.

Maintain accurate records and report any issues or concerns to senior staff.

About Us:

This is an excellent opportunity to join a small, friendly, and dedicated team within a busy and supportive general practice environment.

Main duties of the job

Assist in and perform routine tasks related to patient care as directed by senior nursing staff and Gps

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

Maintain accurate records, ensuring the senior staff are advised of potential problems or errors within the range of assigned tasks

About us

Watton Medical Practice is a well-established, patient-focused GP practice serving the local community in Watton and the surrounding areas. We are proud to provide high-quality, compassionate care within a supportive and forward-thinking primary care environment.

Our multidisciplinary team includes GPs, practice nurses, healthcare assistants, allied health professionals, pharmacists, care navigators and an experienced administrative team, all working collaboratively to deliver safe and effective patient care. We value teamwork, open communication and supporting one another to achieve the best outcomes for our patients.

We aim to create a positive workplace where staff feel respected, listened to and encouraged to develop professionally. The practice supports ongoing learning, service development and innovation and we welcome team members who are enthusiastic about improving patient care and contributing new ideas.

Based in a modern purpose-built surgery in Norfolk, we offer a friendly working atmosphere with a strong sense of community. We understand the importance of work-life balance and strive to maintain a supportive environment where staff wellbeing is valued alongside high clinical standards.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4083-26-0008

Job locations

24 Gregor Shanks Way

Watton

Thetford

Norfolk

IP25 6FA

United Kingdom

Job description

Job responsibilities

Assist in and perform routine tasks related to patient care as directed.

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

Maintain accurate records, ensuring the senior nurse on duty is advised of potential problems or errors within the range of assigned tasks

Professional Accountability: To The Partners and Management

You must :

Continuous Professional Development: via annual appraisal/training plan

Management:

You are to ensure that within the areas of your clinical responsibility:

You, your colleagues, and any visitors comply with the Grove Surgery Health and Safety policy.

All accidents, injuries and dangerous occurrences are reported promptly to line management.

All patient complaints made against you or another member of the Nursing Team are brought to the attention of the Practice Manager.

Any doubt surrounding clinical or administrative matters are to be referred to the Nursing or Practice Manager as appropriate.

Responsibilities:

You are to liaise with the Partners and Management for professional direction.

The tasks within prescribed Patient Specific Directions (PSD) for which the Prescriber will be responsible for signing prior to you seeing the patient.

Treatment Room.

Dressings and wound care (once course and competencies gained)

Injections and Immunisations (once course and competencies gained)

Removal of sutures and clips

Ear syringing

ECG

Venepuncture

Urinalysis

Assisting at minor operations

Routine weekly checks of emergency equipment, including O2 cylinder and twice daily temperature checks on vaccine fridge. Stock checks and ordering, All to be recorded on locally produced proforma and any faults to be reported immediately to Management.

All treatments and relevant information must be recorded in the patients computer records

Daily sample register and processing of samples as required

Infection Control measures must be followed and a routine of cleaning, set up by the Practice Nurse Manager to be shared by the Nursing team must be maintained and recorded.

Chronic Disease Management:

You are to assist and carry out specific clinics to aid the management and treatment of Chronic Diseases

Venepuncture

Base line observations as require

Urinalysis as required

Patient Primary Contact:

In the absence of the Doctor, if a patient presents at the surgery you may need to contact a nurse to make an initial assessment of the patient and either carry out treatment within your competence or summon the Doctor as appropriate.

Medical Records:

You are responsible for entering details of all patient consultations onto SystemOne. Furthermore update and maintain any patient held documents such as INR books.

Health Promotion:

You are to actively promote health education throughout the Practice population encouraging healthy lifestyle with written material if appropriate utilising the local Health Promotion unit.

Promote NHS Health Checks to eligible patients

Promote Health Checks for those patients with Learning Difficulties

Safeguarding

You must be aware and have understanding of the Practice Adult and Child Protection Policies and remain up to date with the recognised training requirements for a Practice Nurse.

Vaccination & Immunisation:

Influenza/Pneumovax With the help of the Practice team, arrange a call and recall for those patients for whom either a flu or pneumovax vaccination is appropriate. Administer these vaccinations. Signed PSD required

Any other Vaccination that is appropriate to the patient presenting under the guidance of the relevant competencies of the HCA and signed PSD

Ensure that the consultation is entered onto the patients computer record.

Provision of Treatment:

In the case of accidents, when patients present who are either registered here or not (Temporary Residents), you should provide requested treatment by the nurse/GP if within your competencies, referral to GP or referral to A&E, whichever is the most appropriate

Chaperoning:

You are to provide chaperoning as and when required.

Audit:

Participate in regular audit of various aspects of the nursing service as requested Management and implement any changes necessary to effect improvement under supervision.

Protocols:

You are to adhere to all surgery and national policies. This is to be done in conjunction with Managemnet and the Partners.

Other:

You are to carry out any other task provided if it is considered to be within your role as a Health Care professional and you have the relevant knowledge and competencies to deal with such request.

Communication:

You should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with patients and carers.

You are to liaise with all members of the Practice team In addition to the reception team there is a need to work closely with clinical and administrative staff to ensure all aspects of the team are effective.

Recognise peoples needs for alternative methods of communication and respond accordingly such as those who have difficulty in hearing or difficulties understanding the English language.

Meetings and Practice Information:

It will be necessary to attend and contribute to various Practice meetings as requested.

Report to Management any matters of concern regarding your position, any other individual in the surgery or outside agency.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Training requirements will be monitored by annual appraisal and will be in accordance with Practice requirements. Personal development will be encouraged and supported by the Practice.

If it is necessary to expand the role to include additional responsibilities, full training will be supported and provided either internally or externally.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Basic Life Support update

Child protection update

Complete online staff training as mandated by the Practice Manager.

If it is necessary to expand the role to include additional responsibilities, full training will be supported and provided either internally or externally.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Contribution to the Implementation of Services

Job description

Job responsibilities

Assist in and perform routine tasks related to patient care as directed.

Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy

Maintain GP and Nurses rooms, stocking and rotating items as required

Chaperoning and assisting patients where appropriate who are being examined by a clinician

Recording heights, weights, blood pressure and other measurements of patients as required

Obtaining specimens e.g. urine, testing as instructed and completing appropriate laboratory forms

Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory

Carry out ECGs

Undertake housekeeping duties including, general tidiness and cleanliness of treatment and GP rooms, preparation of laundry and linen for surgeries

Maintain accurate records, ensuring the senior nurse on duty is advised of potential problems or errors within the range of assigned tasks

Professional Accountability: To The Partners and Management

You must :

Continuous Professional Development: via annual appraisal/training plan

Management:

You are to ensure that within the areas of your clinical responsibility:

You, your colleagues, and any visitors comply with the Grove Surgery Health and Safety policy.

All accidents, injuries and dangerous occurrences are reported promptly to line management.

All patient complaints made against you or another member of the Nursing Team are brought to the attention of the Practice Manager.

Any doubt surrounding clinical or administrative matters are to be referred to the Nursing or Practice Manager as appropriate.

Responsibilities:

You are to liaise with the Partners and Management for professional direction.

The tasks within prescribed Patient Specific Directions (PSD) for which the Prescriber will be responsible for signing prior to you seeing the patient.

Treatment Room.

Dressings and wound care (once course and competencies gained)

Injections and Immunisations (once course and competencies gained)

Removal of sutures and clips

Ear syringing

ECG

Venepuncture

Urinalysis

Assisting at minor operations

Routine weekly checks of emergency equipment, including O2 cylinder and twice daily temperature checks on vaccine fridge. Stock checks and ordering, All to be recorded on locally produced proforma and any faults to be reported immediately to Management.

All treatments and relevant information must be recorded in the patients computer records

Daily sample register and processing of samples as required

Infection Control measures must be followed and a routine of cleaning, set up by the Practice Nurse Manager to be shared by the Nursing team must be maintained and recorded.

Chronic Disease Management:

You are to assist and carry out specific clinics to aid the management and treatment of Chronic Diseases

Venepuncture

Base line observations as require

Urinalysis as required

Patient Primary Contact:

In the absence of the Doctor, if a patient presents at the surgery you may need to contact a nurse to make an initial assessment of the patient and either carry out treatment within your competence or summon the Doctor as appropriate.

Medical Records:

You are responsible for entering details of all patient consultations onto SystemOne. Furthermore update and maintain any patient held documents such as INR books.

Health Promotion:

You are to actively promote health education throughout the Practice population encouraging healthy lifestyle with written material if appropriate utilising the local Health Promotion unit.

Promote NHS Health Checks to eligible patients

Promote Health Checks for those patients with Learning Difficulties

Safeguarding

You must be aware and have understanding of the Practice Adult and Child Protection Policies and remain up to date with the recognised training requirements for a Practice Nurse.

Vaccination & Immunisation:

Influenza/Pneumovax With the help of the Practice team, arrange a call and recall for those patients for whom either a flu or pneumovax vaccination is appropriate. Administer these vaccinations. Signed PSD required

Any other Vaccination that is appropriate to the patient presenting under the guidance of the relevant competencies of the HCA and signed PSD

Ensure that the consultation is entered onto the patients computer record.

Provision of Treatment:

In the case of accidents, when patients present who are either registered here or not (Temporary Residents), you should provide requested treatment by the nurse/GP if within your competencies, referral to GP or referral to A&E, whichever is the most appropriate

Chaperoning:

You are to provide chaperoning as and when required.

Audit:

Participate in regular audit of various aspects of the nursing service as requested Management and implement any changes necessary to effect improvement under supervision.

Protocols:

You are to adhere to all surgery and national policies. This is to be done in conjunction with Managemnet and the Partners.

Other:

You are to carry out any other task provided if it is considered to be within your role as a Health Care professional and you have the relevant knowledge and competencies to deal with such request.

Communication:

You should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with patients and carers.

You are to liaise with all members of the Practice team In addition to the reception team there is a need to work closely with clinical and administrative staff to ensure all aspects of the team are effective.

Recognise peoples needs for alternative methods of communication and respond accordingly such as those who have difficulty in hearing or difficulties understanding the English language.

Meetings and Practice Information:

It will be necessary to attend and contribute to various Practice meetings as requested.

Report to Management any matters of concern regarding your position, any other individual in the surgery or outside agency.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Training requirements will be monitored by annual appraisal and will be in accordance with Practice requirements. Personal development will be encouraged and supported by the Practice.

If it is necessary to expand the role to include additional responsibilities, full training will be supported and provided either internally or externally.

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Basic Life Support update

Child protection update

Complete online staff training as mandated by the Practice Manager.

If it is necessary to expand the role to include additional responsibilities, full training will be supported and provided either internally or externally.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Contribution to the Implementation of Services

Person Specification

Experience

Desirable

Experience in Primary Care

Qualifications

Essential

Complete the Care Certificate for HCA or Level 3 NVQ

Desirable

Complete the Care Certificate for HCA or Level 3 NVQ

Person Specification

Experience

Desirable

Experience in Primary Care

Qualifications

Essential

Complete the Care Certificate for HCA or Level 3 NVQ

Desirable

Complete the Care Certificate for HCA or Level 3 NVQ

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Watton Medical Practice

Address

24 Gregor Shanks Way

Watton

Thetford

Norfolk

IP25 6FA

United Kingdom

Employer's website

https://www.wattonmedicalpractice.co.uk (Opens in a new tab)

Employer details

Employer name

Watton Medical Practice

Address

24 Gregor Shanks Way

Watton

Thetford

Norfolk

IP25 6FA

United Kingdom

Employer's website

https://www.wattonmedicalpractice.co.uk (Opens in a new tab)

Bolton NHS Foundation Trust

Security, Access and Parking Administrator

Bolton NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 25,272 per year

Posted 19 day(s) ago

Reference: 2342729

Job summary

We have an exciting opportunity for a Administrator to join our team on a permanent basis. This position is well-suited to someone who has basic IT Skills, can who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The Successful Candidate

The ideal candidate will have good negotiation skills and possess a customer focussed approach.

This role is subject to Enhanced DBS disclosure.

Main duties of the job

To provide a professional and effective security service tailored to meet the needs of Royal Bolton Hospital
To ensure the provision of an informed and managed Access Control Service while providing
cover for the ID Badge service and parking in a courteous and efficient manner.
To provide comprehensive and efficient administrative and clerical assistance and to work as
part of a team reporting to the Head of Security
To remain calm and work efficiently in a changing environment. Dealing with a wide variety of
tasks simultaneously, within time constraints and organisational needs whilst maintaining an
effective administrative service.
To assist the Head of Security with Access Control, Parking and Security administration functions within the department, to ensure that documents and records management is a priority and to identify and actively participate in the development of new methods the service is both cost effective and efficient.
To deal efficiently and effectively with a wide range of enquiries from within and outside the
NHS whilst promoting and developing good relationships and a positive service image.

Qualifications, Experience and Skills:

General School Education
Ability to carefully scrutinise/ pay attention to details
Observation Skills: Ability to identify potential security risks and suspicious behaviour
Clear and effective communication skills
Customer focused approach
Basic IT skills
Ability to work alone, as part of a team and use own initiative

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

241-582IFM-26

Job locations

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Job description

Job responsibilities

For full details regarding this role please view the job description and person specification attached.

Job description

Job responsibilities

For full details regarding this role please view the job description and person specification attached.

Person Specification

Qualifications

Essential

General School Education

Experience & Knowledge

Desirable

Experience of working in an NHS setting

Skills & Ability

Essential

Communication Skills
Basic IT Skills
Good negotiation Skills

Person Specification

Qualifications

Essential

General School Education

Experience & Knowledge

Desirable

Experience of working in an NHS setting

Skills & Ability

Essential

Communication Skills
Basic IT Skills
Good negotiation Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Hywel Dda University Health Board

Orthotics Officer / Podiatry Assistant

Hywel Dda University Health Board View all jobs

North East England

Permanent

Other Occupation

GBP 26,813 - 27,890 per year

Posted 19 day(s) ago

Reference: 2342719

Job summary

The post holder will be responsible for ensuring day to day running of the Podiatry and Surgical appliance office, as well as ensuring that admin tasks are met, and a quality service is delivered.

The role will also include:

Provide assistance to a supervising podiatrist in the delivery of complex podiatric treatment and admin support where necessary.

Assist the podiatrist to carry out foot care and health promotion activities.

To receive and initially deal with telephone and written enquiries and complaints. Dealing with urgent matters appropriately, ensuring that Department procedures are followed in order to record/follow-up as necessary.

The majority of this role will involve administrative duties, with opportunities to provide clinical support as required

Main duties of the job

Supporting the administrative needs of the Podiatry and Orthotics Service including using the oracle procurement system and the administration of orthotic invoices.

To provide basic foot care to patients of the Podiatry Department under the direction of the Podiatrists and to support the delivery of Podiatry services in all its dimensions.

Responsibility for booking and rearranging of appointments for the Surgical Appliance/Orthotic department and the Podiatry service as required.

o Arrange patient appointments including Hospital transport if applicable.o Ensure all clinics are full to capacity.o Ensure that all new applications are processed appropriately.o Action necessary changes to the clinical programme when notified of sickness/absence of clinical staff. To notify patients of cancelled clinics and ensure that these patients are rescheduled as soon as possible

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-ACS176-0726-A

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ

United Kingdom

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 10/08/2026.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 10/08/2026.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications & Knowledge

Essential

Level II or equivalent demonstrable experience of administrative / office skills and knowledge
Agored level 3 qualification to be undertaken or have equivalent experience
Will be willing to undertake in house Podiatry assistants training programmes
Working knowledge of Microsoft Office applications including spread sheets and data bases

Experience

Essential

Experience working with clients on an individual basis
Significant experience of working in a busy office
Excellent word processing / spreadsheet skills

Desirable

Experience in a health care setting
Extensive experience in dealing with the general public particularly the elderly either on the telephone or face-to-face

Language Skills

Desirable

Welsh Speaker (Level 1)

Person Specification

Qualifications & Knowledge

Essential

Level II or equivalent demonstrable experience of administrative / office skills and knowledge
Agored level 3 qualification to be undertaken or have equivalent experience
Will be willing to undertake in house Podiatry assistants training programmes
Working knowledge of Microsoft Office applications including spread sheets and data bases

Experience

Essential

Experience working with clients on an individual basis
Significant experience of working in a busy office
Excellent word processing / spreadsheet skills

Desirable

Experience in a health care setting
Extensive experience in dealing with the general public particularly the elderly either on the telephone or face-to-face

Language Skills

Desirable

Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

The Menston and Guiseley Practice

Medical Receptionist/Admin Assistant

The Menston and Guiseley Practice View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 12 per year

Posted 19 day(s) ago

Reference: 2342718

Job summary

To provide a comprehensive, high-quality reception and administrative service to patients, clinicians and the wider Practice team, working within established Practice processes, policies and procedures.

The postholder will provide a friendly, efficient and professional service to patients and visitors, both face-to-face and by telephone, whilst also undertaking a range of administrative duties including the processing, scanning, coding and electronic distribution of clinical correspondence and patient information.

The postholder will receive, assist and direct patients to the appropriate service or healthcare professional, ensuring that patient enquiries, appointments, prescriptions, messages and administrative requests are dealt with appropriately and in a timely manner.

The role also involves processing incoming paper and electronic correspondence, accurately updating patient records, directing tasks and documents to the appropriate clinician or administrator, and providing general administrative support to the Practice team.

The postholder will be expected to work flexibly across both reception and administrative functions according to the needs of the Practice.

The successful candidate will have excellent communication and organisational skills, a compassionate and friendly approach, attention to detail and the ability to work effectively in a busy environment whilst maintaining confidentiality and accuracy.

Main duties of the job

Receiving, assisting and directing patients and visitors in a friendly, professional and courteous manner.

Managing telephone and face-to-face enquiries and directing patients to the appropriate service or healthcare professional.

Booking, amending and cancelling appointments and maintaining accurate patient information.

Processing prescription requests and medication-related administrative tasks in accordance with Practice procedures.

Taking and accurately recording messages and home visit requests.

Processing incoming and outgoing patient correspondence.

Scanning clinical correspondence and accurately attaching documents to electronic patient records.

Processing electronic correspondence, tasks and emails and directing these to the appropriate clinician or administrator in accordance with Practice workflow.

Entering, updating and coding information accurately on patient records.

Processing new patient records and relevant clinical information.

Supporting the Practice with general administrative duties, including electronic filing, data entry, photocopying, scanning and processing incoming and outgoing mail.

Undertaking any other reasonable duties appropriate to the role as requested by the Practice Manager, Reception Supervisor or Partners.

About us

We are a friendly and committed team consisting of 3 GP Partners, 3 Salaried GPs, 1 ACPs, 3 Pharmacists, 1 Physicians Associate, 3 Practice Nurses and 3 HCAs. The clinical team is supported by an experienced and highly skilled administrative team including Receptionists, clinical coders and secretaries alongside the Practice and Business Management team.

The Practice is within easy reach of Leeds, Bradford and Ilkley, with excellent schools in the area.

We are a high achieving QOF Practice working on SystmOne, committed to delivering a quality service to our 11,000+ patients and we are proud to have been rated GOOD overall by CQC.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3218-26-0003

Job locations

Menston & Guiseley Practice

44 Park Road

Guiseley

Leeds

LS20 8AR

United Kingdom

Job description

Job responsibilities

Main Duties and Responsibilities
1. Reception and Patient Services
- Receive, assist and direct patients and visitors in a professional, friendly and courteous manner.
- Provide a high standard of customer service to patients, relatives, carers and visitors.
- Manage face-to-face, telephone and electronic enquiries appropriately.
- Identify the nature of patient enquiries and direct patients to the appropriate service, clinician or member of staff.
- Deal sensitively and professionally with patients who may be distressed, anxious, upset or have additional communication needs.
- Take accurate messages and ensure they are passed to the appropriate member of the Practice team.
- Process home visit requests in accordance with Practice procedures.
- Provide reception cover as required and work flexibly across the Practice's reception functions.
- Maintain a professional and welcoming reception environment.
2. Appointment Administration
- Book, amend and cancel appointments in accordance with Practice procedures.
- Ensure patient information and appointment details are entered accurately onto the clinical system.
- Manage appointment requests appropriately and follow Practice protocols when directing patients to alternative services.
- Monitor appointment systems and identify any issues or problems to the appropriate supervisor.
- Support the Practice in maintaining efficient use of appointments and clinical resources.
- Provide information to patients regarding appointments and relevant Practice services.
3. Clinical Correspondence and Scanning
- Receive, scan and process incoming clinical correspondence accurately and within required timescales.
- Attach correspondence and documents accurately to the correct patient record.
- Process electronic correspondence received through the Practice's clinical system, document inboxes and email.
- Direct correspondence, tasks and information to the appropriate clinician or administrator in accordance with Practice protocols and workflow.
- Ensure confidential paperwork is handled securely and disposed of appropriately in accordance with Practice procedures and information governance requirements.
- Process new patient records and relevant documentation accurately.
- Read code or enter appropriate information onto the patient record where required and within the limits of the postholder's training.
- Identify information that may require urgent attention and escalate appropriately in accordance with Practice procedures.
4. Prescription and Medication Administration
- Process prescription requests in accordance with Practice procedures.
- Undertake prescription-related administrative tasks within the limits of the postholder's training and delegated responsibilities.
- Ensure requests and relevant information are directed to the appropriate clinician or member of the Practice team.
- Deal with patient queries regarding prescription requests appropriately and escalate clinical queries when required.
- Maintain accuracy and confidentiality when handling medication-related information.
5. General Administration
- Undertake general administrative duties to support the smooth running of the Practice.
- Undertake accurate computer data entry and processing.
- Maintain electronic and paper filing systems as required.
- Process incoming and outgoing correspondence and mail.
- Undertake photocopying, scanning and document preparation.
- Assist with administrative tasks for clinical and non-clinical members of the Practice team.
- Process emails and electronic communications appropriately.
- Provide administrative support for Practice services, projects and initiatives when required.
- Assist colleagues with workload and provide appropriate cover during periods of absence or increased demand.
6. Consultation Rooms and Practice Environment
- s, colleagues and Practice information.
Comply with the requirements of the Data Protection Act, UK GDPR, Caldicott principles and Practice information governance policies.
Ensure patient information is only accessed, used or disclosed appropriately and in accordance with authorised procedures.
Maintain the security of electronic and paper records.
Ensure passwords and system access details are kept secure and are not shared.
Maintain awareness of Freedom of Information requirements and refer requests appropriately.
Report any information governance concerns, breaches or incidents promptly in accordance with Practice procedures.

8. Health, Safety and Infection Prevention

Comply with Practice health and safety policies and procedures.
Maintain awareness of personal safety and the safety of patients, visitors and colleagues.
Report accidents, incidents, hazards and near misses appropriately.
Follow infection prevention and control procedures and undertake required training.
Maintain a clean, tidy and safe working environment.
Follow Practice procedures relating to emergency situations, security and personal safety.

9. Equality, Diversity and Patient Experience

Treat all patients, colleagues and visitors with dignity, respect and courtesy.
Promote equality, diversity and inclusion in all aspects of the role.
Recognise and respond appropriately to individual patient needs and reasonable adjustments.
Communicate effectively with patients who may have disabilities, communication difficulties or additional support needs.
Maintain a patient-centred approach and contribute positively to the overall patient experience.

10. Communication and Team Working

Work collaboratively with reception, administrative, clinical and management teams.
Communicate clearly and professionally with patients, colleagues and external organisations.
Develop effective working relationships with members of the Practice team.
Share relevant information appropriately and ensure messages and tasks are communicated accurately.
Support colleagues during periods of high workload and provide assistance where appropriate.
Escalate concerns, problems or issues to the appropriate supervisor or manager.

Job description

Job responsibilities

Main Duties and Responsibilities
1. Reception and Patient Services
- Receive, assist and direct patients and visitors in a professional, friendly and courteous manner.
- Provide a high standard of customer service to patients, relatives, carers and visitors.
- Manage face-to-face, telephone and electronic enquiries appropriately.
- Identify the nature of patient enquiries and direct patients to the appropriate service, clinician or member of staff.
- Deal sensitively and professionally with patients who may be distressed, anxious, upset or have additional communication needs.
- Take accurate messages and ensure they are passed to the appropriate member of the Practice team.
- Process home visit requests in accordance with Practice procedures.
- Provide reception cover as required and work flexibly across the Practice's reception functions.
- Maintain a professional and welcoming reception environment.
2. Appointment Administration
- Book, amend and cancel appointments in accordance with Practice procedures.
- Ensure patient information and appointment details are entered accurately onto the clinical system.
- Manage appointment requests appropriately and follow Practice protocols when directing patients to alternative services.
- Monitor appointment systems and identify any issues or problems to the appropriate supervisor.
- Support the Practice in maintaining efficient use of appointments and clinical resources.
- Provide information to patients regarding appointments and relevant Practice services.
3. Clinical Correspondence and Scanning
- Receive, scan and process incoming clinical correspondence accurately and within required timescales.
- Attach correspondence and documents accurately to the correct patient record.
- Process electronic correspondence received through the Practice's clinical system, document inboxes and email.
- Direct correspondence, tasks and information to the appropriate clinician or administrator in accordance with Practice protocols and workflow.
- Ensure confidential paperwork is handled securely and disposed of appropriately in accordance with Practice procedures and information governance requirements.
- Process new patient records and relevant documentation accurately.
- Read code or enter appropriate information onto the patient record where required and within the limits of the postholder's training.
- Identify information that may require urgent attention and escalate appropriately in accordance with Practice procedures.
4. Prescription and Medication Administration
- Process prescription requests in accordance with Practice procedures.
- Undertake prescription-related administrative tasks within the limits of the postholder's training and delegated responsibilities.
- Ensure requests and relevant information are directed to the appropriate clinician or member of the Practice team.
- Deal with patient queries regarding prescription requests appropriately and escalate clinical queries when required.
- Maintain accuracy and confidentiality when handling medication-related information.
5. General Administration
- Undertake general administrative duties to support the smooth running of the Practice.
- Undertake accurate computer data entry and processing.
- Maintain electronic and paper filing systems as required.
- Process incoming and outgoing correspondence and mail.
- Undertake photocopying, scanning and document preparation.
- Assist with administrative tasks for clinical and non-clinical members of the Practice team.
- Process emails and electronic communications appropriately.
- Provide administrative support for Practice services, projects and initiatives when required.
- Assist colleagues with workload and provide appropriate cover during periods of absence or increased demand.
6. Consultation Rooms and Practice Environment
- s, colleagues and Practice information.
Comply with the requirements of the Data Protection Act, UK GDPR, Caldicott principles and Practice information governance policies.
Ensure patient information is only accessed, used or disclosed appropriately and in accordance with authorised procedures.
Maintain the security of electronic and paper records.
Ensure passwords and system access details are kept secure and are not shared.
Maintain awareness of Freedom of Information requirements and refer requests appropriately.
Report any information governance concerns, breaches or incidents promptly in accordance with Practice procedures.

8. Health, Safety and Infection Prevention

Comply with Practice health and safety policies and procedures.
Maintain awareness of personal safety and the safety of patients, visitors and colleagues.
Report accidents, incidents, hazards and near misses appropriately.
Follow infection prevention and control procedures and undertake required training.
Maintain a clean, tidy and safe working environment.
Follow Practice procedures relating to emergency situations, security and personal safety.

9. Equality, Diversity and Patient Experience

Treat all patients, colleagues and visitors with dignity, respect and courtesy.
Promote equality, diversity and inclusion in all aspects of the role.
Recognise and respond appropriately to individual patient needs and reasonable adjustments.
Communicate effectively with patients who may have disabilities, communication difficulties or additional support needs.
Maintain a patient-centred approach and contribute positively to the overall patient experience.

10. Communication and Team Working

Work collaboratively with reception, administrative, clinical and management teams.
Communicate clearly and professionally with patients, colleagues and external organisations.
Develop effective working relationships with members of the Practice team.
Share relevant information appropriately and ensure messages and tasks are communicated accurately.
Support colleagues during periods of high workload and provide assistance where appropriate.
Escalate concerns, problems or issues to the appropriate supervisor or manager.

Person Specification

Qualifications

Essential

Essential Criteria
Qualifications and Training
Good standard of general education, including English and Mathematics.
Willingness to undertake all mandatory Practice training.
Willingness to undertake training relevant to the role, including information governance, confidentiality and infection prevention and control.
Experience
Experience of working in a busy customer-facing, administrative or service environment.
Experience of dealing with members of the public in person and/or by telephone.
Experience of using computerised systems for data entry and general administration.
Experience of handling confidential or sensitive information appropriately.
Knowledge and Understanding
Understanding of the importance of confidentiality and data protection.
Understanding of the need for accuracy when entering and processing information.
Understanding of the importance of following policies, procedures and agreed working practices.
Awareness of the importance of providing a professional and patient-focused service.
Skills and Abilities
Good verbal and written communication skills.
Good telephone manner and ability to communicate professionally with a wide range of people.
Good IT and keyboard skills, with the ability to learn and use new computer systems.
Ability to enter information accurately and pay close attention to detail.
Ability to organise and prioritise workload effectively.
Ability to work calmly and efficiently in a busy environment.
Ability to deal sensitively and professionally with patients who may be distressed, anxious, upset or have additional needs.
Ability to work effectively both independently and as part of a team.
Ability to follow instructions, procedures and agreed workflows.
Ability to recognise when a matter needs to be referred or escalated to a senior member of staff.
Ability to maintain confidentiality and exercise discretion at all times.
Personal Qualities
Friendly, approachable and compassionate manner.
Professional and respectful attitude towards patients, colleagues and visitors.
Reliable, punctual and committed to providing a high-quality service.
Flexible and willing to undertake a range of reception and administrative duties.
Able to remain calm and professional under pressure.
Positive attitude towards learning and personal development.
Demonstrates integrity, honesty and discretion.
Commitment to equality, diversity and treating everyone with dignity and respect.
Other Requirements
Willingness to work flexibly across both Menston and Guiseley Practice sites.
Willingness to undertake duties appropriate to the role and level of responsibility.
Ability to meet the requirements of the post following appropriate pre-employment checks.

Person Specification

Qualifications

Essential

Essential Criteria
Qualifications and Training
Good standard of general education, including English and Mathematics.
Willingness to undertake all mandatory Practice training.
Willingness to undertake training relevant to the role, including information governance, confidentiality and infection prevention and control.
Experience
Experience of working in a busy customer-facing, administrative or service environment.
Experience of dealing with members of the public in person and/or by telephone.
Experience of using computerised systems for data entry and general administration.
Experience of handling confidential or sensitive information appropriately.
Knowledge and Understanding
Understanding of the importance of confidentiality and data protection.
Understanding of the need for accuracy when entering and processing information.
Understanding of the importance of following policies, procedures and agreed working practices.
Awareness of the importance of providing a professional and patient-focused service.
Skills and Abilities
Good verbal and written communication skills.
Good telephone manner and ability to communicate professionally with a wide range of people.
Good IT and keyboard skills, with the ability to learn and use new computer systems.
Ability to enter information accurately and pay close attention to detail.
Ability to organise and prioritise workload effectively.
Ability to work calmly and efficiently in a busy environment.
Ability to deal sensitively and professionally with patients who may be distressed, anxious, upset or have additional needs.
Ability to work effectively both independently and as part of a team.
Ability to follow instructions, procedures and agreed workflows.
Ability to recognise when a matter needs to be referred or escalated to a senior member of staff.
Ability to maintain confidentiality and exercise discretion at all times.
Personal Qualities
Friendly, approachable and compassionate manner.
Professional and respectful attitude towards patients, colleagues and visitors.
Reliable, punctual and committed to providing a high-quality service.
Flexible and willing to undertake a range of reception and administrative duties.
Able to remain calm and professional under pressure.
Positive attitude towards learning and personal development.
Demonstrates integrity, honesty and discretion.
Commitment to equality, diversity and treating everyone with dignity and respect.
Other Requirements
Willingness to work flexibly across both Menston and Guiseley Practice sites.
Willingness to undertake duties appropriate to the role and level of responsibility.
Ability to meet the requirements of the post following appropriate pre-employment checks.

Employer details

Employer name

The Menston and Guiseley Practice

Address

Menston & Guiseley Practice

44 Park Road

Guiseley

Leeds

LS20 8AR

United Kingdom

Employer's website

https://www.menstonguiseleypractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Menston and Guiseley Practice

Address

Menston & Guiseley Practice

44 Park Road

Guiseley

Leeds

LS20 8AR

United Kingdom

Employer's website

https://www.menstonguiseleypractice.co.uk/ (Opens in a new tab)

St Johns House Medical Centre

Salaried General Practitioner

St Johns House Medical Centre View all jobs

North East England

Permanent

GP/General Practitioner

Posted 19 day(s) ago

Reference: 2342713

Job summary

St Johns House Medical Centre, Worcester is looking for a committed salaried GP to join our practice team to help shape our future growth. We have strong connections to our PCN, with a great multi-generational patient population .

The Practice

List size of 14,200

An innovative and supportive team, comprising of two GP Partners, six salaried GPs, three fully qualified ACPs, Practice Pharmacists, Practice specialist Nurses, HCAs, a Practice Manager supported by an Operations Manager, Receptionists/Call Navigators, Administrators and Secretaries.

The Practice is consistently benchmarked as high performing in ICB and PCN contracts across a range of indicators, including referrals and prescribing.

Bi-weekly MDT with social and community care.

Training practice.

Main duties of the job

The Role

We are offering 6-8 sessions working pattern tbc

Interests and personal development strongly encouraged.

Support for being/becoming a trainer for interested candidates.

Mentorship for portfolio roles, including future leadership roles in the wider community/health care

The Team

Young, dynamic clinical team who work extremely well together.

Excellent pharmacy team who deal with all medical related queries and offer a duty pharmacist daily alongside pharmacist support provided by Worcester City PCN.

Innovative frailty and care home services with GP leadership.

Strong links with social prescribing, including mental health and well-being support.

Open door/supportive team. There's always someone to ask or just to share a problem or some humour.

"hands on" dedicated Practice Manager

Daily paid coffee break and catch up.

Fully engaged with PCN.

Opportunities for more collaborative working and new primary care roles.

Emis system, alongside Docman, X-on/Surgery Connect & Accurx.

About us

The Benefits

Excellent working environment.

Inhouse CPD in addition to study leave.

Aiming for longer appointments for complex patients to improve care and reduce time pressure on clinicians.

Protected time for role development or special interest development if desired.

Flexibility for work/life balance, designing work around other commitments.

Sociable team with coffee breaks blocked out in the morning.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

Depending on experience To be discussed

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2306-26-0005

Job locations

299 Bromyard Road

Worcester

WR2 5FB

United Kingdom

Job description

Job responsibilities

Clinical Responsibilities:

The post-holder is expected to take due note of and act in accordance with the standards of clinical governance that are agreed within the practice. Any concerns should be brought to the attention of the partners as soon as practicable.

In accordance with the practice timetable, the post-holder will make him/herself available to undertake a variety of duties including: surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, taking action on electronic prescription requests, and dealing with queries, paperwork and correspondence, (including electronic correspondence), dealing with patient test results and medical reports, referral letters, paperwork and other correspondence in a timely fashion

Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers

Assess the health care needs of patients with undifferentiated and undiagnosed problems

Screen patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer to other care providers as appropriate

Record clear and contemporaneous consultation notes to agreed standards, primarily by use of the computer system and complete the clinical system clinical templates as appropriate

Collect and use data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribe in accordance with the practice standards and locally agreed or national guidelines whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities Within the Practice:

Awareness of and compliance with all relevant policies/guidelines including, but not limited to, prescribing, confidentiality, data protection, health and safety, QOF, CQC

A commitment to life-long learning and audit to ensure evidence-based best practice

Contribute to evaluation/audit and clinical standard setting within the organisation

Contribute to the development of computer-based patient records

Contribute to the summarising of patient records and Read-Coding patient data

Attend training and events organised by the practice or other agencies, where appropriate e.g. CPR training. This includes clinical and non-clinical training and events.

Participate in practice meetings when requested

Provide information when reasonably requested by the practice manager to ensure that all personnel and other records are accurate e.g. hepatitis status

Undertake lead responsibility for one or more clinical QOF domains as agreed with the partners/practice manager

To meet all deadlines for audits and written returns so that the practice meets quality standards and receives the designated funding (QOF, LES, DES etc.)

Job description

Job responsibilities

Clinical Responsibilities:

The post-holder is expected to take due note of and act in accordance with the standards of clinical governance that are agreed within the practice. Any concerns should be brought to the attention of the partners as soon as practicable.

In accordance with the practice timetable, the post-holder will make him/herself available to undertake a variety of duties including: surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, taking action on electronic prescription requests, and dealing with queries, paperwork and correspondence, (including electronic correspondence), dealing with patient test results and medical reports, referral letters, paperwork and other correspondence in a timely fashion

Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers

Assess the health care needs of patients with undifferentiated and undiagnosed problems

Screen patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer to other care providers as appropriate

Record clear and contemporaneous consultation notes to agreed standards, primarily by use of the computer system and complete the clinical system clinical templates as appropriate

Collect and use data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribe in accordance with the practice standards and locally agreed or national guidelines whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities Within the Practice:

Awareness of and compliance with all relevant policies/guidelines including, but not limited to, prescribing, confidentiality, data protection, health and safety, QOF, CQC

A commitment to life-long learning and audit to ensure evidence-based best practice

Contribute to evaluation/audit and clinical standard setting within the organisation

Contribute to the development of computer-based patient records

Contribute to the summarising of patient records and Read-Coding patient data

Attend training and events organised by the practice or other agencies, where appropriate e.g. CPR training. This includes clinical and non-clinical training and events.

Participate in practice meetings when requested

Provide information when reasonably requested by the practice manager to ensure that all personnel and other records are accurate e.g. hepatitis status

Undertake lead responsibility for one or more clinical QOF domains as agreed with the partners/practice manager

To meet all deadlines for audits and written returns so that the practice meets quality standards and receives the designated funding (QOF, LES, DES etc.)

Person Specification

Qualifications

Essential

GMC Registered GP
On Performers List
DBS Clearance
Member of approved medical defence organisation

Experience

Essential

Sound knowledge of QOF requirements, NICE guidelines etc. and commitment to deliver quality service to patients
Confident in making decisions, managing own workload and delegating appropriately
Good record keeping and communication skills

Desirable

Special interest in a specific area of primary care

Person Specification

Qualifications

Essential

GMC Registered GP
On Performers List
DBS Clearance
Member of approved medical defence organisation

Experience

Essential

Sound knowledge of QOF requirements, NICE guidelines etc. and commitment to deliver quality service to patients
Confident in making decisions, managing own workload and delegating appropriately
Good record keeping and communication skills

Desirable

Special interest in a specific area of primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Johns House Medical Centre

Address

299 Bromyard Road

Worcester

WR2 5FB

United Kingdom

Employer's website

https://stjohnshousesurgery.com/ (Opens in a new tab)

Employer details

Employer name

St Johns House Medical Centre

Address

299 Bromyard Road

Worcester

WR2 5FB

United Kingdom

Employer's website

https://stjohnshousesurgery.com/ (Opens in a new tab)

Birmingham Community Healthcare NHS FT

Band 3 Supporting Medical Secretary

Birmingham Community Healthcare NHS FT View all jobs

North East England

Permanent

Support Staff

GBP 25,760 - 27,476 per year

Posted 19 day(s) ago

Reference: 2342710

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

An opportunity has arisen for a Support Medical Secretary to join our team within the Children in Care Team of the Children and Families Division.Based at St Stephens Centre, Birmingham, This is a permanent post of 37.5hrs per week.

This interesting role requires the ability to work well on your own initiative whilst being committed to teamwork. This position also requires good communication skills and the ability to meet the demands of working in a busy environment. You will responsible for the provision of a comprehensive secretarial and administrative service in respect of Children in Care clinics for a team of Community Paediatric Doctors.

Duties will include audio typing, handling telephone calls, liaising closely with Doctors and Administrative colleagues and organising correspondence around clinic appointments. The typing of confidential, complex and often sensitive clinical reports is also an integral part of the role.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

Main duties of the job

Provide comprehensive secretarial and administrative support, including transcription, document preparation, correspondence management, and general office administration.
Act as a key point of contact for patients, parents/carers, clinical teams, and external services, handling enquiries and maintaining effective communication.
Coordinate and manage patient appointments, clinic bookings, diary management, and clinic-related administrative processes.
Maintain accurate and confidential patient records, case notes, and documentation in line with organisational standards and data protection requirements.
Prioritise and manage workloads to meet deadlines, service standards, and operational requirements.
Organise meetings and support the preparation of presentations, reports, and associated documentation.
Liaise with clinical teams and booking services to coordinate clinic changes and ensure continuity of service.
Respond to and escalate concerns, complaints, and urgent matters appropriately.
Manage incoming and outgoing mail, filing systems, and the secure handling and disposal of confidential information.
Monitor and maintain office resources, stationery levels, and administrative procedures to support the efficient running of the service.
Provide administrative support for specialist clinics and services, ensuring compliance with local procedures and standards.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

820-8174300-CF

Job locations

St Stephens Centre

171 Nineveh Road

Birmingham

B21 0SY

United Kingdom

Job description

Job responsibilities

Accurate transcription (either by digital dictation, audio or copy typing) of confidential correspondence, reports, notes of meetings and any other correspondence within agreed and acceptable timescales.Occasionally correspondence, by its nature, may be upsetting.

Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team. Using own judgement to resolve problems arising.

Daily contact with members of the Community Paediatric Team, Children in Care Team and the Central Booking Service liaising as appropriate and ensuring accurate information is passed on to the relevant service. Acting as a link between the Team and parents/carers by telephone /face to face, ensuring confidentiality is maintained at all times.

To liaise with patients to book and amend appointments for clinics not booked by the Central Booking Service.

Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed and acceptable timescales and Standard Operating Procedures. Ensuring the Admin and Support Services Manager is informed of any changes in the working pattern.

Ensure incoming mail is opened on a daily basis, date stamped and distributed/acted on in a timely manner. Ensure all urgent matters are redirected appropriately and promptly.

Assist in implementing secretarial and administrative policies relevant to the Secretarial Team.

Arrange meetings, both internally/externally, assisting in the preparation of handouts/presentations as requested.

Prompt assistance in resolving complaints and concerns from parents/carers. Where this is not feasible, to ensure the Admin and Support Services Manager is made aware of any issues in order that these can be dealt with and escalated as appropriate.

Effective maintenance and upkeep of patient case notes, to be kept in good order at all times, checking to see if child already has a current set of casenotes and creating new files as necessary. Accurate and timely filing of patient correspondence and results at all times.

Photocopying, filing, faxing and general administrative and clerical duties. Participation, as appropriate, in the replenishment of stationery within the admin area.

Appropriate disposal and shredding of confidential papers.

To liaise with the Central Booking Service in relation to any clinic changes that may occur, following local procedures.

To monitor and maintain stationery stock levels.

To follow the relevant processes in relation to the booking/typing of the Children in Care and Adoption clinics

Job description Job responsibilities Accurate transcription (either by digital dictation, audio or copy typing) of confidential correspondence, reports, notes of meetings and any other correspondence within agreed and acceptable timescales.Occasionally correspondence, by its nature, may be upsetting. Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team. Using own judgement to resolve problems arising. Daily contact with members of the Community Paediatric Team, Children in Care Team and the Central Booking Service liaising as appropriate and ensuring accurate information is passed on to the relevant service. Acting as a link between the Team and parents/carers by telephone /face to face, ensuring confidentiality is maintained at all times. To liaise with patients to book and amend appointments for clinics not booked by the Central Booking Service. Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed and acceptable timescales and Standard Operating Procedures. Ensuring the Admin and Support Services Manager is informed of any changes in the working pattern. Ensure incoming mail is opened on a daily basis, date stamped and distributed/acted on in a timely manner. Ensure all urgent matters are redirected appropriately and promptly. Assist in implementing secretarial and administrative policies relevant to the Secretarial Team. Arrange meetings, both internally/externally, assisting in the preparation of handouts/presentations as requested. Prompt assistance in resolving complaints and concerns from parents/carers. Where this is not feasible, to ensure the Admin and Support Services Manager is made aware of any issues in order that these can be dealt with and escalated as appropriate. Effective maintenance and upkeep of patient case notes, to be kept in good order at all times, checking to see if child already has a current set of casenotes and creating new files as necessary. Accurate and timely filing of patient correspondence and results at all times. Photocopying, filing, faxing and general administrative and clerical duties. Participation, as appropriate, in the replenishment of stationery within the admin area. Appropriate disposal and shredding of confidential papers. To liaise with the Central Booking Service in relation to any clinic changes that may occur, following local procedures. To monitor and maintain stationery stock levels. To follow the relevant processes in relation to the booking/typing of the Children in Care and Adoption clinics

Person Specification

Qualifications / training

Essential

o5 or more GCSE/O levels which must include English and Maths at Level C or above or 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent relevant qualification
oAdvanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL

Desirable

oCertificate in Medical Terminology Level 2 or Level 3

Experience

Essential

oPrevious secretarial or administrative experience

Skills/knowledge

Essential

oComputer literate with the ability to work with different computer applications including Microsoft packages
oStrong organisational skills with the ability to multi-task
oExcellent communication skills to relate to both staff and service users

Personal qualities

Essential

oMust be able to observe confidentiality at all times.

Person Specification Qualifications / training Essential o5 or more GCSE/O levels which must include English and Maths at Level C or above or 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent relevant qualification oAdvanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL Desirable oCertificate in Medical Terminology Level 2 or Level 3 Experience Essential oPrevious secretarial or administrative experience Skills/knowledge Essential oComputer literate with the ability to work with different computer applications including Microsoft packages oStrong organisational skills with the ability to multi-task oExcellent communication skills to relate to both staff and service users Personal qualities Essential oMust be able to observe confidentiality at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

St Stephens Centre

171 Nineveh Road

Birmingham

B21 0SY

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

St Stephens Centre

171 Nineveh Road

Birmingham

B21 0SY

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

The Ridings Medical Group

Medical Secretary

The Ridings Medical Group View all jobs

North East England

Permanent

Support Staff

GBP 13 - 15 per year

Posted 19 day(s) ago

Reference: 2342709

Job summary

The Ridings Medical Group is seeking to recruit a highly motivated and enthusiastic Medical Secretary to join our well established and supportive team. Our team work collaboratively to deliver high-quality patient care across our five practices.

This position is 26 hours per week, based mainly at our Brough Surgery - however all applicants must be able to work across any of The Ridings Medical Group sites. The exact working pattern will be agreed with the successful candidate, offering flexibility where possible. This role involves regular interaction with patients both face-to-face and over the telephone, requiring excellent communication and interpersonal skills. You will also possess strong problem-solving abilities, a proactive approach to challenges and exceptional attention to detail, ensuring a high standard of service is delivered at all times. Excellent communication skills, flexibility and a patient focused approach are essential for this role.

Main duties of the job

The successful candidate will be responsible for audio typing referrals, reports and correspondence for both NHS and private providers, as well as insurance and solicitor-related work, including the preparation and processing of invoices. The role also involves dealing with patient and GP enquiries, both in person and over the telephone. Excellent communication and customer service skills are essential.

We are looking for a highly motivated individual who will be able to work independently as well as part of a team and will demonstrate the ability to think quickly and use their own initiative. Previous experience within a GP practice or NHS setting is desirable. Audio typing experience is essential, with a high level of speed and accuracy required. Knowledge of SystemOne and the NHS E-Referral Service would be advantageous.

Interview Date: Monday, 12th October 2026

For full details of responsibilities and requirements, please refer to the complete job description attached to the advert.

About us

We are a large, forward-thinking Practice with over 48,000 patients across five main practice sites - Brough, South Cave, Hessle, Holme Upon Spalding Moor and Bubwith. Each of our sites has its own personal characteristics and a varied patient mix as we cover commuting areas for Hull, Leeds and York, due to easy access to A63/M62 and rural East Yorkshire.

USING ARTIFICAL TECHNOLOGY (AI) IN YOUR APPLICATION:

We encourage you to write your application in your own words, sharing your real experiences and achievements. The vast majority of applications we now receive are written using AI which makes applications generic, weakens applications, may be considered as misrepresentation and encourages those shortlisting to favour applications which are more personal and interesting. Please note that applications which clearly make heavy use of AI will not be shortlisted.

Overuse of AI can:

Miss important parts of the job description
Sound generic and fail to show what makes you unique
Be unclear or misleading without careful editing
Include false claims about your skills and experience, one of which will be your communication skills

If you need reasonable adjustments due to a disability, you may use AI or other tools to help with your application.

INTERNATIONAL APPLICANTS:

This role has been assessed as noteligible for visa sponsorship. All applicants must be able to demonstrate right to work in the UK without the need for an employer sponsor.

www.theridingsmedicalgroup.nhs.uk

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£13 to £15.53 an hour Starting at £13.00, with annual increments to £15.53

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0361-26-10-12-MS

Job locations

The Ridings Medical Group

4 Centurion Way

Brough

HU15 1AY

United Kingdom

The Ridings Medical Group

Highfield Road

Bubwith

SELBY

North Yorkshire

YO8 6LY

United Kingdom

The Ridings Medical Group

Hessle Health Centre

11 Hull Road

HESSLE

HU13 9LZ

United Kingdom

The Ridings Medical Group

67 Ferry Road

South Cave

BROUGH

HU15 2JG

United Kingdom

The Ridings Medical Group

Rush View

Holme-On-Spalding-Moor

YORK

YO43 4BJ

United Kingdom

Job description

Job responsibilities

To provide secretarial support to the Partners, Salaried GPs and NPs.

Transcribing and word-processing of out-going correspondence both medical and non-medical
Processing of referrals and attaching relevant test results through the e-referrals system
Filing of letters electronically to provide back-up of information
Making appointments at hospitals/with consultants for patients as requested
Following up correspondence, referrals and queries with various providers
Read-coding of all hospital referrals and adding new associated features & read-codes to access screen as necessary
Dealing with requests from solicitors for copies of medical records including confirming consent with patient and obtaining correct fee.
Check E-referrals daily for DNAs, rejected referrals ,cancelled UBRNs and advice replies
Raising invoices for pre-paid services e.g. reports etc.
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
Dealing with telephone calls/queries from patients and staff
Send accurx messages to patients from system one
Check secretaries joint outlook email

Dealing with tasks in relation to patient care and referrals
Deal with notifications

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Job description Job responsibilities To provide secretarial support to the Partners, Salaried GPs and NPs.Transcribing and word-processing of out-going correspondence both medical and non-medicalProcessing of referrals and attaching relevant test results through the e-referrals systemFiling of letters electronically to provide back-up of informationMaking appointments at hospitals/with consultants for patients as requestedFollowing up correspondence, referrals and queries with various providersRead-coding of all hospital referrals and adding new associated features & read-codes to access screen as necessaryDealing with requests from solicitors for copies of medical records including confirming consent with patient and obtaining correct fee.Check E-referrals daily for DNAs, rejected referrals ,cancelled UBRNs and advice repliesRaising invoices for pre-paid services e.g. reports etc.Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.Dealing with telephone calls/queries from patients and staffSend accurx messages to patients from system oneCheck secretaries joint outlook emailDealing with tasks in relation to patient care and referralsDeal with notificationsThis job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Behaviours

Essential

Planning and organising
Performing under pressure
Adaptability
Taking the initiative
Team working
Self motivated
Confidentiality
Flexibility

Experience

Essential

Practical experience of working with others
Experience of using own initiative
Practical experience of computerised recording systems
Experience of working as a medical secretary

Desirable

Experience of working within a General Practice environment
Experience of working within the NHS

AI and Right to work

Essential

Please advise if AI contributed to any part of your application, indicating the extent of its use.
Confirm you meet the visa requirements detailed in the attached 'Additional information for applicants' document.

Qualifications

Essential

Good standard of general education
RSA III Word Processing or equivalent

Skills & Knowledge

Essential

Knowledge of some medical terminology/clinical terms
An understanding of Microsoft Outlook, Word and Excel

Desirable

An understanding of a General Practice office environment
An understanding of the Practice clinical system

Person Specification Behaviours Essential Planning and organising Performing under pressure Adaptability Taking the initiative Team working Self motivated Confidentiality Flexibility Experience Essential Practical experience of working with others Experience of using own initiative Practical experience of computerised recording systems Experience of working as a medical secretary Desirable Experience of working within a General Practice environment Experience of working within the NHS AI and Right to work Essential Please advise if AI contributed to any part of your application, indicating the extent of its use. Confirm you meet the visa requirements detailed in the attached 'Additional information for applicants' document. Qualifications Essential Good standard of general education RSA III Word Processing or equivalent Skills & Knowledge Essential Knowledge of some medical terminology/clinical terms An understanding of Microsoft Outlook, Word and Excel Desirable An understanding of a General Practice office environment An understanding of the Practice clinical system

Employer details

Employer name

The Ridings Medical Group

Address

The Ridings Medical Group

4 Centurion Way

Brough

HU15 1AY

United Kingdom

Employer's website

https://www.theridingsmedicalgroup.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Ridings Medical Group

Address

The Ridings Medical Group

4 Centurion Way

Brough

HU15 1AY

United Kingdom

Employer's website

https://www.theridingsmedicalgroup.nhs.uk/ (Opens in a new tab)

Glastonbury Surgery

Medical Receptionist

Glastonbury Surgery View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 13 per year

Posted 19 day(s) ago

Reference: 2342700

Job summary

We are seeking a professional, motivated, and compassionate Medical Receptionist to join our busy and friendly GP Surgery on a permanent basis working 24 hours a week.

The successful candidate will be the first point of contact for patients and visitors, providing a high-quality reception and administrative service to support the delivery of patient care.

This is a key role within the surgery and requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

You will be comfortable interacting with the public on the telephone and face to face with a professional and friendly approach.

The busy working environment and diverse role presents an opportunity for someone that is eager to learn and work effectively as part of a team. You will have a comprehensive induction with full training for the role.

Working Pattern - 24 hours a week

Wednesday: 8am - 6:30pm

Thursday: 7:45am - 6:00pm

Friday: 7:45am - 1:00pm

If you would like to discuss the opportunity or arrange an informal visit, please get in touch.

We look forward to receiving your application.

Please be aware, this advert may close early without notice if sufficient applications have been received.

What We Offer

A supportive and welcoming working environment
Flexible working arrangements
An opportunity to work within a well-established practice with a strong team ethos
Free parking, access to the NHS Pension scheme and no weekend working

Main duties of the job

Provide a welcoming and professional reception service to patients and visitors.

Manage appointment bookings, cancellations, and enquiries via telephone, online and in person.

Process patient requests in accordance with practice protocols.

Register new patients and maintain accurate patient records using the clinical system.

Handle incoming and outgoing correspondence.

Liaise with GPs, nurses, and other healthcare professionals to ensure smooth patient flow.

Maintain strict confidentiality at all times in line with GDPR and NHS policies.

Support the practice team with general administrative duties as required.

About us

We have a registered list size of 14,000 patients who are expertly cared for by a comprehensive and diverse multi-disciplinary team including; GPs, GP Registrars, Nurse Practitioners, Practice Nurses, HCAs, Pharmacy Technicians, administrative, secretarial & reception staff.

The friendly and supportive working environment offers a structured and pleasant working day. Benefits of working for the practice include a competitive annual leave entitlement, access to the NHS pension scheme, commitment to continued personal and professional development and free on-site parking.

Glastonbury is a small, friendly market town set in the beautiful countryside of Somerset. The Tor dominates the landscape alongside the ruins of the Abbey around which the town was established. Glastonbury has both a medieval and spiritual history which has attracted over the years a diverse population who live alongside many long established families in the area. This all contributes to the uniqueness of the town now famous for the annual Glastonbury Festival. Glastonbury attracts complementary practices in the town; we however provide conventional family medicine as this suits the vast majority of our practice population.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working, Compressed hours

Reference number

A3091-26-0006

Job locations

Glastonbury Surgery

Feversham Lane

Glastonbury

Somerset

BA6 9LP

United Kingdom

Job description

Job responsibilities

Main Duties & Responsibilities

Reception desk - greet patients and respond to all enquiries
Patient Contact - respond to patient requests via telephone, online and in person
Appointment management - book patient appointments in accordance with surgery protocols
Management of medical records
Preparation of consulting rooms
Administration of forms and documentation
Computer Systems - use electronic systems to support with the communication and management of patient requests and medical records
Confidentiality - maintain strict confidentiality at all times in line with GDPR and Surgery policies.

All responsibilities are shared across the team on a daily rota basis.

Job description

Job responsibilities

Main Duties & Responsibilities

Reception desk - greet patients and respond to all enquiries
Patient Contact - respond to patient requests via telephone, online and in person
Appointment management - book patient appointments in accordance with surgery protocols
Management of medical records
Preparation of consulting rooms
Administration of forms and documentation
Computer Systems - use electronic systems to support with the communication and management of patient requests and medical records
Confidentiality - maintain strict confidentiality at all times in line with GDPR and Surgery policies.

All responsibilities are shared across the team on a daily rota basis.

Person Specification

Personal Qualities

Essential

Professional and empathetic manner.
Motivated, reliable and punctual.
Flexible and adaptable.
Team-oriented with a positive attitude.
Willing to learn new systems and work within procedures.
Demonstrates an ability to respect and value the opinions of others.
Ability to cope with occasional exposure to frustrated/aggressive behaviour.

Experience

Essential

Previous experience in a receptionist, customer service, or administrative role.
Excellent communication and interpersonal skills. Including telephone and written communication.
Ability to work calmly under pressure in a busy environment.
Good IT skills and experience using computerised systems.
Strong organisational skills and attention to detail.
Understanding of confidentiality and data protection principles.
Ability to deal tactfully and empathetically with distressed or anxious patients and carers.
Ability to cope with occasional exposure to frustrated/aggressive patient behaviour.

Desirable

Experience working in a healthcare or GP surgery setting.
Knowledge of NHS systems e.g. EMIS(Optum).
Basic medical terminology knowledge.

Qualifications

Essential

GCSE grade 4 or above in English & Maths

Desirable

NVQ level 3 or equivalent in relevant studies

Person Specification

Personal Qualities

Essential

Professional and empathetic manner.
Motivated, reliable and punctual.
Flexible and adaptable.
Team-oriented with a positive attitude.
Willing to learn new systems and work within procedures.
Demonstrates an ability to respect and value the opinions of others.
Ability to cope with occasional exposure to frustrated/aggressive behaviour.

Experience

Essential

Previous experience in a receptionist, customer service, or administrative role.
Excellent communication and interpersonal skills. Including telephone and written communication.
Ability to work calmly under pressure in a busy environment.
Good IT skills and experience using computerised systems.
Strong organisational skills and attention to detail.
Understanding of confidentiality and data protection principles.
Ability to deal tactfully and empathetically with distressed or anxious patients and carers.
Ability to cope with occasional exposure to frustrated/aggressive patient behaviour.

Desirable

Experience working in a healthcare or GP surgery setting.
Knowledge of NHS systems e.g. EMIS(Optum).
Basic medical terminology knowledge.

Qualifications

Essential

GCSE grade 4 or above in English & Maths

Desirable

NVQ level 3 or equivalent in relevant studies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Glastonbury Surgery

Address

Glastonbury Surgery

Feversham Lane

Glastonbury

Somerset

BA6 9LP

United Kingdom

Employer's website

https://www.glastonburysurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Glastonbury Surgery

Address

Glastonbury Surgery

Feversham Lane

Glastonbury

Somerset

BA6 9LP

United Kingdom

Employer's website

https://www.glastonburysurgery.co.uk/ (Opens in a new tab)

Royal Free London NHS Foundation Trust

Band 3 Therapy Services Administrator

Royal Free London NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 31,554 - 33,270 per year

Posted 19 day(s) ago

Reference: 2342690

Job summary

To provide administrative support for the therapy services directorate.

To ensure a high quality, friendly and efficient frontline service to patients and staff, contributing to regular needs analysis, service review and effective management of patient complaints and queries.

To provide a friendly, efficient and professional reception service for outpatient areas.

To be responsible for the provision of data entry, general administration and clinic preparation services.

To assist in the set-up and administrative design of the above services.The post-holder will also identify and undertake changes as required to deliver the service, demonstrating problem-solving ability and initiative.

To monitor and manage the departmental databases, ensuring data quality and the production of required data.

Main duties of the job

Customer care - To run the therapy outpatient services ensuring the smooth running of all the clinics, and that the highest standards of customer care are maintained and promoted at all times.

To act as the first point of contact for patients, GPs or others with queries regarding the designated services and dealing with administrative enquiries/correspondence in this regard.

To be responsible for ensuring all visitors are given a positive image of the service as soon as they enter, being polite, courteous and helpful to all visitors and remaining calm in all situations.

Service development - To arrange, support and attend any meetings or updates that are relevant and necessary for this role.To implement new policies and procedures, seeking guidance where necessary.To work with the multi-disciplinary teams to develop standards for the administrative support provided within services.

To carry out appropriate performance monitoring and audit mechanisms.

Operational - To carry out a range of administrative duties in order to support the operational management of designated out-patient services including but not exclusively: appointmentmanagement, telephone duties, mail management, transport and interpreters.

Information technology/data quality - To develop and maintain a working knowledge of the electronic patient record system,attending and cascading training to other team members as desirable and/ or necessary.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

391-RFL-8254390

Job locations

Royal Free Hosptial

Pond Street

London

NW3 2QG

United Kingdom

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Other

Essential

Physically fit and able to comply with trust manual handling guidelines

Education and professional qualifications

Essential

Educated to GCSE level or equivalent including English and Maths

Desirable

NVQ Level 3 in Business Administration or equivalent experience
Evidence of continued professional development

Experience

Essential

Previous NHS or healthcare administration experience
Experience of working in a busy customer-facing environment
Experience of appointment booking systems

Desirable

Experience using electronic patient record systems

Skills and aptitudes

Essential

Good IT skills including Microsoft Word and Excel
Accurate date entry skills
Ability to deal sensitively with patients and carers
Ability to manage competing priorities

Personal qualities and attributes

Essential

Professional and courteous manner
Flexible approach to work
Commitment to confidentiality
Positive attitude towards service improvement
Ability to remain calm under pressure
Reliable and dependable
Commitment to equality, diversity and inclusion

Royal Free shared commitments

Essential

Demonstrable ability to meet the Trust shared commitments.

Person Specification Other Essential Physically fit and able to comply with trust manual handling guidelines Education and professional qualifications Essential Educated to GCSE level or equivalent including English and Maths Desirable NVQ Level 3 in Business Administration or equivalent experience Evidence of continued professional development Experience Essential Previous NHS or healthcare administration experience Experience of working in a busy customer-facing environment Experience of appointment booking systems Desirable Experience using electronic patient record systems Skills and aptitudes Essential Good IT skills including Microsoft Word and Excel Accurate date entry skills Ability to deal sensitively with patients and carers Ability to manage competing priorities Personal qualities and attributes Essential Professional and courteous manner Flexible approach to work Commitment to confidentiality Positive attitude towards service improvement Ability to remain calm under pressure Reliable and dependable Commitment to equality, diversity and inclusion Royal Free shared commitments Essential Demonstrable ability to meet the Trust shared commitments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hosptial

Pond Street

London

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hosptial

Pond Street

London

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)