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Information Governance and Records Manager
Central London Community Health Trust
North East England
GBP 58,133 - 65,261 per year
Health Service Manager/Administrator
Job summary Join CLCH's Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is mana...
19 day(s) ago
Information Governance and Records Manager
Central London Community Health Trust
North East England
GBP 58,133 - 65,261 per year
Health Service Manager/Administrator
Job summary Join CLCH's Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is mana...
19 day(s) ago
Receptionist
Cedar Medical Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary This is a customer service receptionist role working alongside our friendly practice team.
19 day(s) ago
Receptionist
Cedar Medical Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary This is a customer service receptionist role working alongside our friendly practice team.
19 day(s) ago
Medical Receptionist
Tanfield View Medical Group
North East England
Admin and Clerical
Job summary We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or ful...
19 day(s) ago
Medical Receptionist
Tanfield View Medical Group
North East England
Admin and Clerical
Job summary We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or ful...
19 day(s) ago
South Southwark Primary Care Network Senior Clinical Pharmacist
Improving Health Limited
North East England
GBP 53,000 - 60,000 per year
Pharmacist
Job summary We are seeking a highly motivated and experienced senior clinical pharmacist to join our well-established and successful team of thirteen pharmac...
19 day(s) ago
South Southwark Primary Care Network Senior Clinical Pharmacist
Improving Health Limited
North East England
GBP 53,000 - 60,000 per year
Pharmacist
Job summary We are seeking a highly motivated and experienced senior clinical pharmacist to join our well-established and successful team of thirteen pharmac...
19 day(s) ago
Receptionist/Administrator
South Coast Medical Group
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary South Coast Medical Group is looking for 2 friendly, organised and approachable Receptionist/Administrators to join our teams at The Grove Surger...
19 day(s) ago
Receptionist/Administrator
South Coast Medical Group
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary South Coast Medical Group is looking for 2 friendly, organised and approachable Receptionist/Administrators to join our teams at The Grove Surger...
19 day(s) ago
Admin/Receptionist Support (Band 2)
Airedale NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Would you like to be part of a team that works well together, always there to help each other?
19 day(s) ago
Admin/Receptionist Support (Band 2)
Airedale NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Would you like to be part of a team that works well together, always there to help each other?
19 day(s) ago
Staff Nurse - Trauma & Orthopaedic (Band 5)
Airedale NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are looking to recruit enthusiastic, motivated staff with excellent communication skills to join our forward thinking dynamic orthopaedic nurs...
19 day(s) ago
Staff Nurse - Trauma & Orthopaedic (Band 5)
Airedale NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are looking to recruit enthusiastic, motivated staff with excellent communication skills to join our forward thinking dynamic orthopaedic nurs...
19 day(s) ago
Registered Nurse, General Medicine *Internal Only*
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Registered Nurse, General Medical Ward Larch C is a 28...
19 day(s) ago
Registered Nurse, General Medicine *Internal Only*
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Registered Nurse, General Medical Ward Larch C is a 28...
19 day(s) ago
Clinical Support Worker, Ward 2
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Clinical Support Workers -73.5 hours available, full or part time We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberla...
19 day(s) ago
Clinical Support Worker, Ward 2
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Clinical Support Workers -73.5 hours available, full or part time We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberla...
19 day(s) ago
Healthcare Assistant
FCMS
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary Welcome to FCMS! Post: Health Care Assistant Pay: £13.26 depending on qualifications and experience Hours: Bank Accountable to: Head of Clinical...
19 day(s) ago
Healthcare Assistant
FCMS
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary Welcome to FCMS! Post: Health Care Assistant Pay: £13.26 depending on qualifications and experience Hours: Bank Accountable to: Head of Clinical...
19 day(s) ago
Band 3 Research Administrator
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Medical Research and Biosciences
Job summary Do you want to make a difference to patient care by working in research?
19 day(s) ago
Band 3 Research Administrator
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Medical Research and Biosciences
Job summary Do you want to make a difference to patient care by working in research?
19 day(s) ago
Registered Nursing Associate/Assistant Practitioner
Stockport NHS Foundation Trust
North East England
GBP 27,485 - 30,162 per year
Registered Nurse/RN
Job summary Registered Nursing Associate/Assistant Practitioner: Permanent (24.
19 day(s) ago
Registered Nursing Associate/Assistant Practitioner
Stockport NHS Foundation Trust
North East England
GBP 27,485 - 30,162 per year
Registered Nurse/RN
Job summary Registered Nursing Associate/Assistant Practitioner: Permanent (24.
19 day(s) ago
Senior Pharmacy Technician / Dispensary Manager
South Tyneside and Sunderland NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Pharmacist
Job summary We have an opportunity for a Senior Pharmacy Technician / Dispensary Manager to join our in-patient Pharmacy team.
19 day(s) ago
Senior Pharmacy Technician / Dispensary Manager
South Tyneside and Sunderland NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Pharmacist
Job summary We have an opportunity for a Senior Pharmacy Technician / Dispensary Manager to join our in-patient Pharmacy team.
19 day(s) ago
Ambulatory Care/ Care of Older people Administrator
Whittington Hospital NHS Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Title: Ambulatory Care/ Care of Older people Administrator Grade: Band 3 Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS...
19 day(s) ago
Ambulatory Care/ Care of Older people Administrator
Whittington Hospital NHS Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Title: Ambulatory Care/ Care of Older people Administrator Grade: Band 3 Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS...
19 day(s) ago
Ambulatory Care/ Care of Older people Administrator
Whittington Hospital NHS Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Title: Ambulatory Care/ Care of Older people Administrator Grade: Band 3 Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS...
19 day(s) ago
Ambulatory Care/ Care of Older people Administrator
Whittington Hospital NHS Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary Title: Ambulatory Care/ Care of Older people Administrator Grade: Band 3 Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS...
19 day(s) ago
Salaried General Practitioner
Newbury Green Medical Practice
North East England
GP/General Practitioner
Job summary Newbury Green Medical Practice in Salford is looking for a salaried GP with a view to future partnership to work 4-6 sessions per week.
19 day(s) ago
Salaried General Practitioner
Newbury Green Medical Practice
North East England
GP/General Practitioner
Job summary Newbury Green Medical Practice in Salford is looking for a salaried GP with a view to future partnership to work 4-6 sessions per week.
19 day(s) ago
Assistant Technical Officer
London Ambulance Service NHS Trust
North East England
Registered Nurse/RN
Job summary An exciting opportunity has arisen for an Assistant Technical Officer to join the London Ambulance Service NHS Trust.
20 day(s) ago
Assistant Technical Officer
London Ambulance Service NHS Trust
North East England
Registered Nurse/RN
Job summary An exciting opportunity has arisen for an Assistant Technical Officer to join the London Ambulance Service NHS Trust.
20 day(s) ago
Waiting List Administrative Assistant
Bedfordshire Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary The postholder is responsible for assisting the Waiting List coordinator in the day-to-day coordination of inpatient waiting lists and theatre li...
20 day(s) ago
Waiting List Administrative Assistant
Bedfordshire Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary The postholder is responsible for assisting the Waiting List coordinator in the day-to-day coordination of inpatient waiting lists and theatre li...
20 day(s) ago
Full Time Care Navigator (Receptionist)
Pocklington Group Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are looking to recruit a new Care N avigator .
20 day(s) ago
Full Time Care Navigator (Receptionist)
Pocklington Group Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are looking to recruit a new Care N avigator .
20 day(s) ago
Medical Receptionist
Better Health MCR
North East England
GBP 26,300 - 27,581 per year
Admin and Clerical
Job summary We are looking for a permanent part-time Medical Receptionist to join our team based at The Whitswood Practice part of Better Health MCR.
20 day(s) ago
Medical Receptionist
Better Health MCR
North East England
GBP 26,300 - 27,581 per year
Admin and Clerical
Job summary We are looking for a permanent part-time Medical Receptionist to join our team based at The Whitswood Practice part of Better Health MCR.
20 day(s) ago
Salaried GP - Fixed Term Contract
Green Valleys Health
North East England
GBP 0 - 11,950 per year
GP/General Practitioner
Job summary We are pleased to be able to offer a fantastic opportunity to join a vibrant, forward thinking, friendly and supportive team.
20 day(s) ago
Salaried GP - Fixed Term Contract
Green Valleys Health
North East England
GBP 0 - 11,950 per year
GP/General Practitioner
Job summary We are pleased to be able to offer a fantastic opportunity to join a vibrant, forward thinking, friendly and supportive team.
20 day(s) ago
Clinical Support Worker, Band 3
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Clinical Support Worker band 3, 36 hours Maternity Cover An exciting opportunity has arisen to work on Ward 1 at the West Cumberland Hospital, Wh...
20 day(s) ago
Clinical Support Worker, Band 3
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Clinical Support Worker band 3, 36 hours Maternity Cover An exciting opportunity has arisen to work on Ward 1 at the West Cumberland Hospital, Wh...
20 day(s) ago
Clerk Typist, Surgical Collaborative
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Clerk Typist, Band 2 - 22.5 hours (Monday to Wednesday Cumberland Infirmary, Carlisle This is an opportunity to join the Surgical Collaborative,...
20 day(s) ago
Clerk Typist, Surgical Collaborative
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Clerk Typist, Band 2 - 22.5 hours (Monday to Wednesday Cumberland Infirmary, Carlisle This is an opportunity to join the Surgical Collaborative,...
20 day(s) ago
Behavioural Scientist
UK Health Security Agency
North East England
GBP 41,983 - 52,113 per year
Medical Scientist
Job summary We are seeking a Behavioural Scientist who will work as part of the Behavioural Science and Insights Unit (BSIU), an all-hazards, responsive team...
20 day(s) ago
Behavioural Scientist
UK Health Security Agency
North East England
GBP 41,983 - 52,113 per year
Medical Scientist
Job summary We are seeking a Behavioural Scientist who will work as part of the Behavioural Science and Insights Unit (BSIU), an all-hazards, responsive team...
20 day(s) ago
Radiographer
The Christie NHS FT
North East England
GBP 32,073 - 39,043 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic, motivated, and dynamic Band 5 Radiographer to join our friendly team at our satellite Rad...
20 day(s) ago
Radiographer
The Christie NHS FT
North East England
GBP 32,073 - 39,043 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic, motivated, and dynamic Band 5 Radiographer to join our friendly team at our satellite Rad...
20 day(s) ago
Information Governance and Records Manager
Central London Community Health Trust View all jobs
Posted 19 day(s) ago
Reference: 2342263
Job summary
Join CLCH's Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is managed, protected and used appropriately across the Trust.
Working closely with the Head of Information Governance, Data Protection Officer and Deputy Head of Information Governance, you will contribute to the delivery of IG strategies, policies and compliance. You will have the opportunity to influence good practice across the organisation, provide practical advice on complex IG matters and raise awareness of effective records management.
A key part of the role is managing the Trust-wide archiving service. You will identify and appraise records held at Trust sites and in off-site storage, ensuring records are appropriately archived or securely destroyed in line with national guidance.
You will also support data protection audits, DSP Toolkit requirements and records management training, while helping coordinate the work of the Information Governance Group (IGG) and Information Asset Group (IAG).
This is a varied role offering the opportunity to make a meaningful contribution to information governance, data protection and records management across CLCH.
Main duties of the job
- Support the Trust's compliance with relevant information governance legislation, guidance and best practice, including UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000, Environmental Information Regulations, common law duty of confidentiality, Caldicott recommendations and the Records Management Code of Practice.
- Support data protection audits and contribute to DSP Toolkit requirements.
- Review and provide timely advice on IG queries, including contracts, information-sharing and transfer agreements, service mobilisations and demobilisations, and Data Protection Impact Assessments (DPIAs).
- Ensure accurate and up-to-date DPIAs and the Freedom of Information publication scheme are maintained.
- Support records management training and raise awareness of good records management practice.
- Coordinate the preparation of agendas, reports and minutes for IGG and IAG meetings.
- Manage the Trust-wide archiving service, including identifying and appraising records held at Trust sites and in off-site storage and preparing records for archiving or ensuring their secure destruction in line with national guidance.
- Work with the Head of IG, Data Protection Officer and Deputy Head of IG on matters relating to information governance and the delivery of IG strategies, policies and compliance.
- Promote effective information governance and records management across CLCH.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum, inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
824-CORP-8273021
Job locations
Parsons Green
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Education/Qualification
Essential
- Masters degree or first degree and/or equivalent professional experience/qualifications
- Evidence of continuing professional development in the field of information governance and/or records management
Experience
Essential
- Experience of working as a Senior IG Officer or Manager within the information governance, data protection and records management functions
- Experience of project management
- Highly developed specialist knowledge, underpinned by theory and experience. In depth knowledge of information governance and records management including over a range of management, operational and legislative areas (DPA, FOI, GDPR, etc)
- Experience of managing departmental staff including recruitment, performance and work allocation
- Experience of working with the Data Security & Protection Toolkit (DSPT)
- Experience in review and assessment of Data Protection Impact Assessments
- Ability to work in a demanding environment
Desirable
- Experience working in an NHS organisation or senior information governance role across any sector
- Experience of incident handling, reporting and investigation methods
- Project management qualification
Skills & Knowledge
Essential
- Knowledge and experience of delivering a full IG function across an organisation including information sharing and transfer, legislation, training, FOIA/EIR, Subject Access requests, IG incidents, IG risk and records management
- Excellent communication skills in order to communicate records management issues at a senior management and clinical/corporate staff level
- Highly developed analytical skills in order to deal with complex facts or situations requiring analysis including issues involving a multiplicity of targets/objectives
- Demonstrates accountability for decisions taken, by considering consequences, impacts and implications
- Overcomes obstacles, and shows resilience in achieving desired
- Ability to interpret complex data sets
- Ability to persuade and engage staff of the importance of records management projects and initiatives
- Ability to negotiate with and motivate sites on project delivery, including linking with the Estates function on other initiatives
- Lead specialist for records management function and able to interpret national policies for own specialism. Acts without reference to manager in capacity as records management lead.
- Confidence and expertise to propose policy or process changes including where there is an impact beyond own area
- Ability to sustain effective relationships both internally and externally
- Must have the ability to make judgements where there are conflicting views (for example, on projects) and there is the need to make decisions on complex issues
- Excellent planning and organisational skills with the ability to effectively reprioritise where necessary
Desirable
- Ability to understand complex legislation and to translate this into requirements for implementation and to effectively contribute to managing large scale change within an organisation
- Experience in implementing and/or supporting EDMS or EDRMS solutions
- High level of computer literacy including Microsoft Office
Other
Essential
- Ability to sustain the attention to detail required for checking documents/records, writing reports and protocols and analysing statistics, interruptions to deal with staffing or project issues
- Concentration required when analysing data, checking and reconciling information, answering queries from staff, etc.
- Must be able to work with light to moderate loads as the role will entail on occasion working with paper documents, record files and boxes of records (there will be some physical movement/transport of boxes across short distances using available equipment)
Person Specification
Education/Qualification
Essential
- Masters degree or first degree and/or equivalent professional experience/qualifications
- Evidence of continuing professional development in the field of information governance and/or records management
Experience
Essential
- Experience of working as a Senior IG Officer or Manager within the information governance, data protection and records management functions
- Experience of project management
- Highly developed specialist knowledge, underpinned by theory and experience. In depth knowledge of information governance and records management including over a range of management, operational and legislative areas (DPA, FOI, GDPR, etc)
- Experience of managing departmental staff including recruitment, performance and work allocation
- Experience of working with the Data Security & Protection Toolkit (DSPT)
- Experience in review and assessment of Data Protection Impact Assessments
- Ability to work in a demanding environment
Desirable
- Experience working in an NHS organisation or senior information governance role across any sector
- Experience of incident handling, reporting and investigation methods
- Project management qualification
Skills & Knowledge
Essential
- Knowledge and experience of delivering a full IG function across an organisation including information sharing and transfer, legislation, training, FOIA/EIR, Subject Access requests, IG incidents, IG risk and records management
- Excellent communication skills in order to communicate records management issues at a senior management and clinical/corporate staff level
- Highly developed analytical skills in order to deal with complex facts or situations requiring analysis including issues involving a multiplicity of targets/objectives
- Demonstrates accountability for decisions taken, by considering consequences, impacts and implications
- Overcomes obstacles, and shows resilience in achieving desired
- Ability to interpret complex data sets
- Ability to persuade and engage staff of the importance of records management projects and initiatives
- Ability to negotiate with and motivate sites on project delivery, including linking with the Estates function on other initiatives
- Lead specialist for records management function and able to interpret national policies for own specialism. Acts without reference to manager in capacity as records management lead.
- Confidence and expertise to propose policy or process changes including where there is an impact beyond own area
- Ability to sustain effective relationships both internally and externally
- Must have the ability to make judgements where there are conflicting views (for example, on projects) and there is the need to make decisions on complex issues
- Excellent planning and organisational skills with the ability to effectively reprioritise where necessary
Desirable
- Ability to understand complex legislation and to translate this into requirements for implementation and to effectively contribute to managing large scale change within an organisation
- Experience in implementing and/or supporting EDMS or EDRMS solutions
- High level of computer literacy including Microsoft Office
Other
Essential
- Ability to sustain the attention to detail required for checking documents/records, writing reports and protocols and analysing statistics, interruptions to deal with staffing or project issues
- Concentration required when analysing data, checking and reconciling information, answering queries from staff, etc.
- Must be able to work with light to moderate loads as the role will entail on occasion working with paper documents, record files and boxes of records (there will be some physical movement/transport of boxes across short distances using available equipment)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central London Community Health Trust
Address
Parsons Green
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
Parsons Green
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
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Posted 19 day(s) ago
Reference: 2342259
Job summary
This is a customer service receptionist role working alongside our friendly practice team. We are a Scunthorpe based GP practice delivering essential general practice services to our patients in the Scunthorpe locality. We have a main surgery site on Ashby Road Scunthorpe and Branch Surgery in the Ironstone Centre West Street Scunthorpe so the position will be across both sites.
Main duties of the job
We are looking for a part-time Receptionist to join our friendly team who will be required to provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Vacancy is for 20 hours per week (Shifts:Mon 08.00-13.00, Tues 13.30-18.45; Thurs 13.30-18.45; Fri 13.00-17.30)Plus holiday/sickness cover.
About us
We are a friendly GP practice based in Scunthorpe delivering primary care services to approximately 10,000 patients. Our Main Surgery site is situated on Ashby Road, Scunthorpe (with a Branch Surgery in the Ironstone Centre on West Street, Scunthorpe). Our patients can attend either site for their medical care. We are also a Training Practice, which means we are responsible for the training of qualified doctors who wish to become General Practitioners. Cedar Medical Practice is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008. Our practice team are friendly and welcoming, maintain a professional and efficient work ethic and we all work effectively together as a team.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£12.76 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3068-26-0003
Job locations
275 Ashby Road
Scunthorpe
DN16 2AB
United Kingdom
West Street
Scunthorpe
DN15 6HX
United Kingdom
Job description
Job responsibilities
Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records as appropriate Photocopy as requested Complete necessary forms for New Patients/Temporary Residents/Immediate and necessary patients as per practice policy Amalgamate and put in chronological order paper medical records received via Health Authority for new patients in preparation for summarising Open and distribute mail as per practice protocol Reception Open premises and unlock all rooms, checking heating and restoring telephone service at appropriate time Answering/diverting telephones using practice protocols and procedures Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests as per practice protocol Computer Process repeat prescription requests in accordance with practice guidelines if requested (after training) Scanning all incoming/outgoing correspondence into patients computer records Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm and locking of premises as per procedures Leave reception area tidy and ready for incoming colleagues, ensuring information is left regarding unsolved or urgent problems Make coffee for doctors Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Receiving samples from patients ensuring the correct Health & Safety procedures are adhered to Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Job description Job responsibilities Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records as appropriate Photocopy as requested Complete necessary forms for New Patients/Temporary Residents/Immediate and necessary patients as per practice policy Amalgamate and put in chronological order paper medical records received via Health Authority for new patients in preparation for summarising Open and distribute mail as per practice protocol Reception Open premises and unlock all rooms, checking heating and restoring telephone service at appropriate time Answering/diverting telephones using practice protocols and procedures Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests as per practice protocol Computer Process repeat prescription requests in accordance with practice guidelines if requested (after training) Scanning all incoming/outgoing correspondence into patients computer records Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm and locking of premises as per procedures Leave reception area tidy and ready for incoming colleagues, ensuring information is left regarding unsolved or urgent problems Make coffee for doctors Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Receiving samples from patients ensuring the correct Health & Safety procedures are adhered to Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Customer Care experience
- Good IT skills
- Good communication skills
Desirable
- Previous NHS experience
- Previous clinical SystmOne experience
- Basic knowledge of Medical Terminology
Experience
Essential
- Customer care experience
- Good IT skills
- Good communication skills
Desirable
- Previous NHS experience
- Previous clinical SystmOne Experience
- Basic knowledge of Medical Terminology
Person Specification Qualifications Essential GCSE grade A to C in English and Maths Customer Care experience Good IT skills Good communication skills Desirable Previous NHS experience Previous clinical SystmOne experience Basic knowledge of Medical Terminology Experience Essential Customer care experience Good IT skills Good communication skills Desirable Previous NHS experience Previous clinical SystmOne Experience Basic knowledge of Medical Terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cedar Medical Practice
Address
275 Ashby Road
Scunthorpe
DN16 2AB
United Kingdom
Employer's website
https://www.cedarmedicalpractice.co.uk/Home (Opens in a new tab)
Employer details
Employer name
Cedar Medical Practice
Address
275 Ashby Road
Scunthorpe
DN16 2AB
United Kingdom
Employer's website
https://www.cedarmedicalpractice.co.uk/Home (Opens in a new tab)
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Posted 19 day(s) ago
Reference: 2342243
Job summary
We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or full time basis.
The ideal candidate will have excellent interpersonal skills, experience within Primary Care and knowledge of SystmOne clinical system with the ability to work well under pressure and will provide a high-quality patient service.
Main duties of the job
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
To act as a focal point of communication between the GPs, receptionist, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients medication is produced within the current protocols of the surgery.
About us
We have 10,800 patients and operate from a single site. We are based in Stanley, Co Durham, which is easily accessible from Durham and Newcastle.
We are a proactive and supportive practice with a key focus on continuous development and improvement.
We recognise the increased pressure within General Practice and offer a supportive environment, striving on improving the working day for our practice team. We recognise the importance of flexibility around professional commitments and the desire for a happy work-life balance.
We are a training practice for both medical students, GP trainees and nurses and encourage the development of specialist interests within the practice.
The practice has a Good rating by the CQC and we are committed to investing and improving the medical care we provide for our patients.
There is a strong sense of team within the practice will all team members working together making this truly enjoyable place to work.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5688-26-0002
Job locations
2 Scott Street
Stanley
County Durham
DH9 8AD
United Kingdom
Job description
Job responsibilities
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- To collect repeat prescription requests from the generic email, post box and reception.
- To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.
- Processing medication requests in accordance with practice guidelines
- To liaise with patients and chemists regarding queries and requests.
- To ensure that patient queries on medication are highlighted to the relevant GP
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Clearing and re-stocking of consulting rooms as required
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies
- Dealing with clinical waste
- Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Job description Job responsibilities The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork To collect repeat prescription requests from the generic email, post box and reception. To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly. Processing medication requests in accordance with practice guidelines To liaise with patients and chemists regarding queries and requests. To ensure that patient queries on medication are highlighted to the relevant GP Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stocking of consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Dealing with clinical waste Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Person Specification
Qualifications
Essential
- Educated to GCSE level standard
Desirable
- Educated to A level standard
Skills & Attributes
Essential
- Effective communication skills ability to deal with people in person and on the telephone
- Verbal reasoning skills Proficient in the use of computerised systems (Microsoft Word & Excel)
- Ability to work as part of a team
- Ability to work independently
- Very good interpersonal skills
- Capacity to work calmly under pressure
- Conscientious & Hard Working
- Enthusiastic Proactive Flexible approach to work
Experience
Essential
- Experience working in an receptionist/administrative/ secretarial role Experience of working directly with members of the public in a busy office environment
- Experience of answering telephone calls in a high call-volume environment
- Experience of setting up general office administrative systems / working in an administrative office environment
- Experience of working as part of a team
- Experience of clinical computer systems, such as SystmOne
Desirable
- Experience of Primary Care, ideally within general practice
- Experience of NHS prescription processes
Person Specification Qualifications Essential Educated to GCSE level standard Desirable Educated to A level standard Skills & Attributes Essential Effective communication skills ability to deal with people in person and on the telephone Verbal reasoning skills Proficient in the use of computerised systems (Microsoft Word & Excel) Ability to work as part of a team Ability to work independently Very good interpersonal skills Capacity to work calmly under pressure Conscientious & Hard Working Enthusiastic Proactive Flexible approach to work Experience Essential Experience working in an receptionist/administrative/ secretarial role Experience of working directly with members of the public in a busy office environment Experience of answering telephone calls in a high call-volume environment Experience of setting up general office administrative systems / working in an administrative office environment Experience of working as part of a team Experience of clinical computer systems, such as SystmOne Desirable Experience of Primary Care, ideally within general practice Experience of NHS prescription processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tanfield View Medical Group
Address
2 Scott Street
Stanley
County Durham
DH9 8AD
United Kingdom
Employer's website
https://tanfieldviewmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Tanfield View Medical Group
Address
2 Scott Street
Stanley
County Durham
DH9 8AD
United Kingdom
Employer's website
https://tanfieldviewmedicalgroup.co.uk/ (Opens in a new tab)
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South Southwark Primary Care Network Senior Clinical Pharmacist
Improving Health Limited View all jobs
Posted 19 day(s) ago
Reference: 2342240
Job summary
We are seeking a highly motivated and experienced senior clinical pharmacist to join our well-established and successful team of thirteen pharmacists and three pharmacy technicians. You will work across our network, providing dedicated support to general practice and our local population. The post holder will work with the Lead Pharmacist to provide support, direction and supervision to the appointed clinical pharmacists working across general practice and clinical leadership on medicines management and quality improvement initiatives.
The successful candidate will be supported through shadowing, robust clinical supervision arrangements and work alongside other clinicians as part of a multi-disciplinary team in patient and non- patient facing roles. The post holder will be supported with ongoing clinical learning and professional development.
Main duties of the job
This is an exciting role which will contribute to the reshaping of neighbourhood care for our populations, directed and supported by the South Southwark Primary Care Network (PCN). The post holder will work within their clinical competencies as part of a multi-disciplinary team to
- Provide direct line management of appointed clinical pharmacist(s)
- Monthly one-to one meeting with appointed clinical pharmacist(s)
- Planning and implementation of new staff inductions with Education and Training Lead
- Provide supervision as Designated Practitioner(DP) and Designated Prescribing Practitioner (DPP) for foundation trainee pharmacist(s)
- Working with Education and Training Lead to deliver training
- support long-term condition management within the practice including medication reviews.
- provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.
- Provide support on prescription/medication queries and processes.
- Facilitate improved working with community and hospital pharmacy.
- Other general tasks as required.
You will contribute to ongoing service developments, providing data and progress updates, and sharing insights into how the PCN could better support and care for its population.
About us
Our South Southwark PCN is made up of eighteen GP practices in four neighbourhoods - Camberwell, Peckham, Nunhead and Dulwich, serving approximately 157,000 patients, supported by their GP Federation, Improving Health (IHL).
The NHS Long Term Plan describes the prominent role Primary Care Networks play in delivering proactive, personalised and more integrated health and social care for their local populations. This will require collaborative working between organisations including GP practices, acute and community health, social care organisations and the voluntary and community sector. We are a large PCN with over 60 staff in post to date and expanding. We are committed to supporting and developing our staff, knowing this is crucial to our success. We have robust systems in place, including clinical supervision and peer support, and will continue to build on this as we expand our PCN team.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£53,000 to £60,000 a year Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
B0262-26-0003
Job locations
Cornerstone Studios
1 Addington Square
London
SE5 7JZ
United Kingdom
Job description
Job responsibilities
The post holder has a responsibility to adhere to all IHL policies, procedures and relevant legislation including the requirements of any professional bodies; maintain satisfactory personal performances and professional standards and to achieve agreed objectives for their role; attend mandatory training as identified by IHL and contribute to their own development.
This is a summary of job description and should not be regarded as an inflexible specification.
Priorities may change in line with service needs and new duties introduced after consultation with the post holder.
Please see Job description attached
Job description
Job responsibilities
The post holder has a responsibility to adhere to all IHL policies, procedures and relevant legislation including the requirements of any professional bodies; maintain satisfactory personal performances and professional standards and to achieve agreed objectives for their role; attend mandatory training as identified by IHL and contribute to their own development.
This is a summary of job description and should not be regarded as an inflexible specification.
Priorities may change in line with service needs and new duties introduced after consultation with the post holder.
Please see Job description attached
Person Specification
Qualifications
Essential
- Mandatory registration with General Pharmaceutical Council (GPhC).
- Previous GP experience (Minimum 3 years)
- Masters degree in pharmacy (MPharm) (or equivalent)
- Independent Prescriber
- Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience.
- CPPE Primary Care Pharmacy Education Pathway
Experience
Essential
- Minimum of 5 years post qualification experience
- In-depth therapeutic and clinical knowledge and understanding of the principles of evidence- based healthcare.
- An understanding of general practice and challenges they currently face.
- An understanding of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Excellent interpersonal, influencing and negotiating skills.
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Good IT skills
- Able to obtain and analyse complex technical information.
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
- Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
- Demonstrates accountability for delivering professional expertise
- and direct service provision
- Passionate about working in a learning environment and empowering people through education and personal development.
- Motivated, confident and able to inspire a team.
- Excellent communication and organisational skills
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders.
- Flexible and adaptable approach to working.
- Ability to work under pressure and achieve tight deadlines in complex or changing environments.
- Ability to deal with difficult issues/situations with diplomacy and sensitivity.
- Able to work autonomously and within a team.
- Able to move easily between teams of general practice staff and different patient groups.
- Ability to challenge poor processes and practice.
- Recognises personal limitations and refers to more appropriate colleague(s) when necessary.
- Self- motivated and directed
Person Specification
Qualifications
Essential
- Mandatory registration with General Pharmaceutical Council (GPhC).
- Previous GP experience (Minimum 3 years)
- Masters degree in pharmacy (MPharm) (or equivalent)
- Independent Prescriber
- Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience.
- CPPE Primary Care Pharmacy Education Pathway
Experience
Essential
- Minimum of 5 years post qualification experience
- In-depth therapeutic and clinical knowledge and understanding of the principles of evidence- based healthcare.
- An understanding of general practice and challenges they currently face.
- An understanding of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Excellent interpersonal, influencing and negotiating skills.
- Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Good IT skills
- Able to obtain and analyse complex technical information.
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
- Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
- Demonstrates accountability for delivering professional expertise
- and direct service provision
- Passionate about working in a learning environment and empowering people through education and personal development.
- Motivated, confident and able to inspire a team.
- Excellent communication and organisational skills
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders.
- Flexible and adaptable approach to working.
- Ability to work under pressure and achieve tight deadlines in complex or changing environments.
- Ability to deal with difficult issues/situations with diplomacy and sensitivity.
- Able to work autonomously and within a team.
- Able to move easily between teams of general practice staff and different patient groups.
- Ability to challenge poor processes and practice.
- Recognises personal limitations and refers to more appropriate colleague(s) when necessary.
- Self- motivated and directed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Improving Health Limited
Address
Cornerstone Studios
1 Addington Square
London
SE5 7JZ
United Kingdom
Employer's website
Employer details
Employer name
Improving Health Limited
Address
Cornerstone Studios
1 Addington Square
London
SE5 7JZ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342238
Job summary
South Coast Medical Group is looking for 2 friendly, organised and approachable Receptionist/Administrators to join our teams at The Grove Surgery and our Denmark Road Medical Centre(DRMC)
This is a varied and busy role at the heart of the practice, providing an important first point of contact for our patients and supporting the wider clinical and administrative team.
We are looking for someone who is confident communicating with people both face-to-face and over the telephone, has good administrative and IT skills, and is able to remain calm, professional and helpful in a busy healthcare environment.
The post at The Grove Surgery is for 22 hours per week, and DRMC 29 hoursper weekpaid at £12.71 per hour.
The proposed working pattern is:
Grove
- Monday: 8.30-18:00
- Tuesday: 13:30-18:00
- Wednesday: 8.30-13:00
- Thursday: 8.30-13:00
DRMC
- Monday:13:30-18:30
- Wednesday: 13:30-18:30
- Thursday: 9:00-18:30
- Friday: 9:00-18:30
Previous experience within General Practice or the NHS would be beneficial, although applicants with strong reception, administrative or customer service experience are also encouraged to apply. Please specify in your application which role you would like to be considered for.
Main duties of the job
The Receptionist/Administrator will provide a courteous, efficient and effective reception and administrative service to patients and the wider practice team.
The role will include:
- Welcoming patients and visitors to the surgery and assisting with their enquiries.
- Answering incoming telephone calls and directing patients to the appropriate service or member of the team.
- Processing requests for appointments, home visits and other patient enquiries.
- Booking, amending and managing patient appointments using the practice clinical system.
- Registering new patients and updating patient information.
- Processing repeat prescription requests in accordance with practice procedures.
- Scanning, filing, photocopying and carrying out general administrative duties.
- Signposting patients and visitors to appropriate services where required.
- Monitoring the waiting area and communicating effectively with clinical and administrative colleagues.
- Maintaining patient confidentiality and handling sensitive information appropriately.
- Supporting the smooth day-to-day running of the surgery and undertaking other reasonable duties as required.
About us
About usAbout us
South Coast Medical Group is an award-winning Primary Care Network, providing primary care services to more than 55,000 patients across Bournemouth.
We are a large, forward-thinking organisation made up of a number of GP practices and teams working together to provide high-quality, accessible and patient-centred care to our local communities.
Our Reception and Administration teams are a vital part of the organisation and are often the first point of contact for our patients. We recognise the important role they play in creating a positive patient experience and in supporting the smooth day-to-day running of our services.
Our values underpin the way we work:
Seek solutionsWe look for ways to improve what we do and embrace innovation, proactivity and continuous learning.
Care and be compassionateConsideration is at the heart of excellent care, high standards and a positive work environment.
Mean what you sayHonest input from staff and patients is the driving force behind the continuing development of the organisation.
Grow relationshipsWe work collaboratively with staff and patients to build strong relationships that help us uphold our values.
The successful candidate will join a supportive team and will be expected to contribute positively to these values and to our commitment to providing a high standard of care and service to our patients.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2965-26-0006
Job locations
South Coast Medical Group GP Surgery
The Grove Surgery
Fairmile Road
Christchurch
Dorset
BH23 2FQ
United Kingdom
Job description
Job responsibilities
Job summary
To receive, assist and direct patients in accessing the appropriate healthcare professional or service within the surgery in a courteous, efficient and effective manner.
To provide general administrative support to the surgery team and project a positive and friendly image to patients and other visitors, whether in person or via the telephone.
The post holder will also provide information and signposting to patients and visitors where appropriate.
Reception and patient contact
- Welcome and check in patients attending the surgery.
- Respond to patient enquiries in a courteous, respectful and helpful manner.
- Answer incoming telephone calls and redirect calls as appropriate.
- Process requests for same-day and future appointments.
- Deal with requests for home visits in accordance with surgery procedures.
- Contact patients when requested by the clinical or supervisory team.
- Cover reception positions as required.
- Monitor the waiting area and keep other members of the practice team informed of any relevant issues.
- Open and close the surgery as directed by practice procedures.
- Signpost patients and visitors to other services where appropriate.
Administration and computer work
- Maintain a good working knowledge of surgery procedures and work in accordance with agreed protocols.
- Use the clinical computer system to manage patient information and appointments.
- Register new patients and maintain accurate electronic patient records.
- Process changes of address and other updates to patient information.
- Process repeat prescription requests in accordance with surgery guidelines.
- Scan and file documentation onto the clinical system.
- Undertake photocopying and other general administrative duties as required.
- Regularly access and use NHS email.
- Respond appropriately to computer-generated alerts, flags and reminders.
Confidentiality
The post holder will have access to confidential and sensitive information relating to patients, carers, colleagues and the organisation.
All information must be treated as strictly confidential and only shared with authorised individuals in accordance with South Coast Medical Group policies and procedures and relevant data protection requirements.
Health, safety and infection prevention
The post holder will:
- Work in a way that promotes their own health and safety and that of colleagues, patients and visitors.
- Identify and report potential risks.
- Follow appropriate infection prevention and control procedures.
- Maintain a safe, clean and tidy working environment.
- Complete required training and apply this knowledge within the workplace.
Equality and diversity
The post holder will:
- Respect the privacy, dignity, needs, beliefs and rights of patients, carers and colleagues.
- Treat people fairly and without judgement.
- Work in accordance with organisational policies, procedures and relevant legislation.
Communication and teamwork
The post holder will:
- Communicate effectively and professionally with patients, carers and colleagues.
- Recognise when alternative methods of communication may be required.
- Work effectively as part of the wider practice team.
- Manage their own workload and time appropriately.
- Contribute ideas and suggestions to improve the effectiveness of the team and service.
Training and development
The post holder will be expected to:
- Complete all required statutory and mandatory training.
- Participate in an annual performance review.
- Take responsibility for their own learning and development.
- Maintain and develop the skills required to undertake the role effectively.
The post may include other reasonable duties as determined by South Coast Medical Group.
Job description Job responsibilities Job summaryTo receive, assist and direct patients in accessing the appropriate healthcare professional or service within the surgery in a courteous, efficient and effective manner.To provide general administrative support to the surgery team and project a positive and friendly image to patients and other visitors, whether in person or via the telephone.The post holder will also provide information and signposting to patients and visitors where appropriate.Reception and patient contactWelcome and check in patients attending the surgery.Respond to patient enquiries in a courteous, respectful and helpful manner.Answer incoming telephone calls and redirect calls as appropriate.Process requests for same-day and future appointments.Deal with requests for home visits in accordance with surgery procedures.Contact patients when requested by the clinical or supervisory team.Cover reception positions as required.Monitor the waiting area and keep other members of the practice team informed of any relevant issues.Open and close the surgery as directed by practice procedures.Signpost patients and visitors to other services where appropriate.Administration and computer workMaintain a good working knowledge of surgery procedures and work in accordance with agreed protocols.Use the clinical computer system to manage patient information and appointments.Register new patients and maintain accurate electronic patient records.Process changes of address and other updates to patient information.Process repeat prescription requests in accordance with surgery guidelines.Scan and file documentation onto the clinical system.Undertake photocopying and other general administrative duties as required.Regularly access and use NHS email.Respond appropriately to computer-generated alerts, flags and reminders.ConfidentialityThe post holder will have access to confidential and sensitive information relating to patients, carers, colleagues and the organisation.All information must be treated as strictly confidential and only shared with authorised individuals in accordance with South Coast Medical Group policies and procedures and relevant data protection requirements.Health, safety and infection preventionThe post holder will:Work in a way that promotes their own health and safety and that of colleagues, patients and visitors.Identify and report potential risks.Follow appropriate infection prevention and control procedures.Maintain a safe, clean and tidy working environment.Complete required training and apply this knowledge within the workplace.Equality and diversityThe post holder will:Respect the privacy, dignity, needs, beliefs and rights of patients, carers and colleagues.Treat people fairly and without judgement.Work in accordance with organisational policies, procedures and relevant legislation.Communication and teamworkThe post holder will:Communicate effectively and professionally with patients, carers and colleagues.Recognise when alternative methods of communication may be required.Work effectively as part of the wider practice team.Manage their own workload and time appropriately.Contribute ideas and suggestions to improve the effectiveness of the team and service.Training and developmentThe post holder will be expected to:Complete all required statutory and mandatory training.Participate in an annual performance review.Take responsibility for their own learning and development.Maintain and develop the skills required to undertake the role effectively.The post may include other reasonable duties as determined by South Coast Medical Group.
Person Specification
Knowledge & Skills
Essential
- Essential
- Excellent verbal and written communication skills.
- Ability to remain calm, professional and helpful in a busy environment.
- Good organisational and time-management skills.
- Ability to prioritise workload and manage competing demands.
- Good attention to detail and ability to maintain accurate records.
- Understanding of the importance of confidentiality when handling patient information.
- Ability to work effectively both independently and as part of a team.
- Friendly, approachable and patient-focused manner.
- Reliable, flexible and willing to support colleagues as required.
- Willingness to undertake mandatory training and ongoing development.
- Ability to demonstrate behaviours in line with South Coast Medical Group values: Seek Solutions, Care and Be Compassionate, Mean What You Say, and Grow Relationships.
Qualifications
Essential
- Essential
- Good standard of general education, including English and Maths or equivalent.
- Good level of IT literacy and confidence using computer systems.
Desirable
- Customer service, administration or business-related qualification.
- Relevant healthcare/NHS training or qualification.
Experience
Essential
- Experience of working in a reception, administrative or customer-facing role.
- Experience of dealing with members of the public both face-to-face and by telephone.
- Experience of using computer systems for data entry, record keeping or appointment administration.
Desirable
- Previous experience of working within General Practice, primary care or the wider NHS.
- Experience of working with clinical or patient record systems.
- Experience of working in a busy reception environment.
Person Specification Knowledge & Skills Essential Essential Excellent verbal and written communication skills. Ability to remain calm, professional and helpful in a busy environment. Good organisational and time-management skills. Ability to prioritise workload and manage competing demands. Good attention to detail and ability to maintain accurate records. Understanding of the importance of confidentiality when handling patient information. Ability to work effectively both independently and as part of a team. Friendly, approachable and patient-focused manner. Reliable, flexible and willing to support colleagues as required. Willingness to undertake mandatory training and ongoing development. Ability to demonstrate behaviours in line with South Coast Medical Group values: Seek Solutions, Care and Be Compassionate, Mean What You Say, and Grow Relationships. Qualifications Essential Essential Good standard of general education, including English and Maths or equivalent. Good level of IT literacy and confidence using computer systems. Desirable Customer service, administration or business-related qualification. Relevant healthcare/NHS training or qualification. Experience Essential Experience of working in a reception, administrative or customer-facing role. Experience of dealing with members of the public both face-to-face and by telephone. Experience of using computer systems for data entry, record keeping or appointment administration. Desirable Previous experience of working within General Practice, primary care or the wider NHS. Experience of working with clinical or patient record systems. Experience of working in a busy reception environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Coast Medical Group
Address
South Coast Medical Group GP Surgery
The Grove Surgery
Fairmile Road
Christchurch
Dorset
BH23 2FQ
United Kingdom
Employer's website
https://southcoastmedicalgroup.co.uk (Opens in a new tab)
Employer details
Employer name
South Coast Medical Group
Address
South Coast Medical Group GP Surgery
The Grove Surgery
Fairmile Road
Christchurch
Dorset
BH23 2FQ
United Kingdom
Employer's website
https://southcoastmedicalgroup.co.uk (Opens in a new tab)
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Admin/Receptionist Support (Band 2)
Airedale NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342212
Job summary
Would you like to be part of a team that works well together, always there to help each other?
If you answered yes, Airedale NHS Foundation Trust would love to hear from you.
An excellent opportunity has arisen to join the vibrant, warm and friendly Admin team within the Emergency Department.Shifts are rostered three months in advance to allow our team to plan ahead.
This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills.
Please see the job description and the person specification for further details.
**Previous applicants need not apply**
Part Time - 30 hours per week
Main duties of the job
- Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the electronic patient record system
- Discharge patient records, ensuring all coding is complete and accurate ensuring clinical pathways are followed as per Trust policy.
- Carry out daily maintenance of ED medical notes ensuring all records can be accounted for which may include retrieval of copies from ward admissions.
- Liaise with nursing staff, consultants, secretarial and other disciplines regarding issues relating to clinics.
- Arrange transport as required for patients returning home or attending follow up clinic.
- Scanning and indexing of patient records, including alert notifications, in line with departmental procedures. Undertake regular maintenance of scanner.
- Cover reception duties as required which includes registering patients coming into ED ensuring all relevant patient information is taken and recorded accurately
- Escalate any concerns over patients to the relevant clinical staff
- Deal with telephone enquiries from GP's, patients, relatives, members of the public and other organisations.
- Deal with face-to-face enquiries from patients and clinical staff within the department
- Provide cross-cover for AAU Reception as required
About us
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
423-8275854
Job locations
Airedale General Hospital
Skipton Road
Steeton, Keighley
BD20 6TD
United Kingdom
Job description
Job responsibilities
For further information and full details of the role please see attached job description and person specification.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Job description Job responsibilities For further information and full details of the role please see attached job description and person specification. This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list. If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Person Specification
Qualifications/Skills
Essential
- Excellent computer skills, including data inputting
Desirable
- EDCL/CLAIT
- Knowledge of SystmOne or similar
Experience
Essential
- Recent office experience
- Experience and full understanding of confidentiality policies/procedures
- Previous experience of working in a busy pressurised environment
- Experience of working in a multidisciplinary team
- Experience in filing
Desirable
- Previous NHS experience e.g Ward Clerk, Appointment Clerk
- Information Governance/Data Security training
- Experience in dealing with distressed patients/relatives
- Experience in using document scanning systems
Person Specification Qualifications/Skills Essential Excellent computer skills, including data inputting Desirable EDCL/CLAIT Knowledge of SystmOne or similar Experience Essential Recent office experience Experience and full understanding of confidentiality policies/procedures Previous experience of working in a busy pressurised environment Experience of working in a multidisciplinary team Experience in filing Desirable Previous NHS experience e.g Ward Clerk, Appointment Clerk Information Governance/Data Security training Experience in dealing with distressed patients/relatives Experience in using document scanning systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Airedale NHS Foundation Trust
Address
Airedale General Hospital
Skipton Road
Steeton, Keighley
BD20 6TD
United Kingdom
Employer's website
https://www.airedale-trust.nhs.uk (Opens in a new tab)
Employer details
Employer name
Airedale NHS Foundation Trust
Address
Airedale General Hospital
Skipton Road
Steeton, Keighley
BD20 6TD
United Kingdom
Employer's website
https://www.airedale-trust.nhs.uk (Opens in a new tab)
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Staff Nurse - Trauma & Orthopaedic (Band 5)
Airedale NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342188
Job summary
We are looking to recruit enthusiastic, motivated staff with excellent communication skills to join our forward thinking dynamic orthopaedic nursing team on Trauma and Orthopaedics wards 9. You must have a passion for delivering kind and compassionate care. Recruiting motivated, capable and committed staff is the key to maintaining our high standards of quality, safety and patient experience.
Ward 9 is a 31 bedded Trauma Orthopaedic ward with an additional dedicated bed for admission of patients with a fractured neck of femur.
Our award winning integrated Trust is in a beautiful location providing genuine opportunities for a great work-life balance and we are happy to consider flexible working including annualised hours.
*Applicants must already hold their NMC PIN Number however applications are welcome from student nurses who would initially work as a Senior Healthcare Support Worker until NMC registration is received**
Main duties of the job
The post is an integral part of a multi-disciplinary team which contributes to the effective and economic use of available resources.
The postholder will be expected to carry out all relevant forms of care without direct supervision and is required to teach junior staff, both qualified and unqualified.
When designated is expected to take charge of a Ward or Department.
To assess, plan, implement and assist with the evaluation of individual programmes of care for the acutely ill medical patient.
Offer advice and support to the patient's families and friends responding to their individual needs.
Communicate with all members of the multi-disciplinary team to facilitate continuity of care.
In pursuing these duties the post holder will ensure compliance with the NHS Constitution and be familiar with the NHS England Guidance 'Understanding the new NHS'.
About us
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
423-8176137
Job locations
Airedale General Hospital
Skipton Road
Steeton
BD20 6TD
United Kingdom
Job description
Job responsibilities
Maintain a high standard of nursing care for acutely ill patients in accordance with Airedal Hospital Trusts guidelines and protocols.
Develop good working relationships with nursing colleagues and members of the multidisciplinary team.
Contribute towards the development of clinical practice by participating in practice, and self development programmes on the unit.
Adheres to Airedale General Hospital Trusts policies and procedures relating to health and safety.
VALUE BASE
To demonstrate a belief in:
High standards of individual nursing care with a commitment to the development of best clinical practice, which is evidence based.
Individual professional development.
Effective communication and working collaboratively with all members of the multidisciplinary team.
Flexibility and commitment to enhance care for the acutely ill patient.
CORE KNOWLEDGE AND SKILLS
The post holder will:-
Demonstrate ability to prioritise and organise clinical workload.
Exercise initiative when caring for patients.
Demonstrate excellent interpersonal and communication skills and work effectively as a team member.
PERFORMANCE STANDARDS:
Liaises with senior colleagues to assess, plan, implement and evaluate individual plans of care for the acutely patient.
Prioritise and organise workload to ensure continuity of care andtreatment throughout the shift.
Maintain a safe environment in the ward area.
Demonstrate professional accountability and works within own limitations.
Maintain accurate legal records of care using care planning and Airedale General Hospital Trusts documentation.
Demonstrate thorough and concise verbal handover which reflects the care and treatment given to the patient over the course of the shift.
Respect the need for confidentiality and adhere to the NMC Code of Professional Conduct.
Offer help and advice to the patients family/friends responding to their individual needs in a caring and supportive manner.
Develop scope of professional practice to administer intravenous medications.
Communicate readily with the nurse-in-charge of the shift, regarding the patients care and condition.
Integrate within the team and promote a team approach to working.Consult and co-operate with medical/nursing and support staff from other areas where appropriate.
Keep the senior nurse informed of untoward incidents/events and maintain accurate documentation in accordance with the Trusts policies.
Participate in the preceptorship and in-service training programme.Identify individual learning needs at appraisal and contribute to a personal development plan.
Demonstrates a commitment to self-development.
Promote research based practice wherever possible according to the
Trusts and Units guidelines, standards and protocols.
Participate in the audit and evaluation of clinical practice in the interests of quality care.
Participates in the management of the day unit team, including delegation of work to junior staff and reporting to Ward/Departmental Manager.
Takes charge regularly adhering to all agreed protocols, policies and procedures.
Under the control of the Ward/Departmental Manager teaches and monitors nurses and other students allocated to the Ward/Department.
Adheres to agreed procedures and promotes, by example, a high standard of nursing care.
Is aware of responsibilities under Health & Safety legislation. Reports on any practices that could be detrimental to patient, visitors or staff safety.
Fosters good relationships with other departments, the multi-disciplinary team, patients, relatves and visitors to the Ward/Department. Helps achieve high morale for both staff and patients.
Learns from the Ward/Departmental Manager methods of ordering and stock control, management practices, policies and any other aspects of nursing and ward management as required.
Reports and recommends changes as necessary.
Identifies areas for change of improvement in working practices, suggests ideas to Ward/Departmental Manager and assists developments.
Ensures all written documentation is of a high standard and according to NMC Regulations.
Is able to deal with patient/visitors complaints and reports to Ward/Departmental Manager for investigation.
Attends and assists at Ward/Department Meetings.
Is involved in the collection of statistical data.
Follows Risk Incident policy.
PROFESSIONAL
Is responsible, as a trained nurse, for the control and administration of drugs within regulations laid down by Airedale NHS Trust and NMC and national legislation.
Maintains clinical knowledge in nursing and particularly in the speciality of the Ward orDepartment and is prepared to advise and assist other staff.
Acts as Assessor/Mentor.
Acts as preceptor.
Works within the NMC Code of Practice.
Practices agreed models of nursing and systems of care as directed by Ward/Departmental Manager
Is involved in new initiatives, supporting the Ward/Departmental Manager in the implementation of them.
Is prepared to present topics of interest, developments, feedback from Courses/Study days to peers and seniors if requested.
Participates in developments relating to clinical governance.
STAFF/SELF DEVELOPMENT
Agree a personal development plan.
Is involved in Audit and standard setting.
Is involved in the IPR process of junior staff.
Attends statutory training.
Maintains a personal and professional profile.
Develops within the scope of professional practice.
Achieves PREP.
Is involved in clinical supervision as required.
Acts as a key worker when allocated. Ensures staff are supported educated and informed.
Is familiar with the responsibilities of the Ward/Departmental Manager and junior Sister.
Is involved in collecting statistical data in relation to patients and staff.
TECHNOLOGYUndertakes training to ensure the correct usage of equipment.
Is aware of equipment maintenance programmes and asset registers.
Keeps records of equipment on hire.
LEARNING OUTCOMES
The post holder will benefit from:
Nursing acutely ill patients with varied diagnosis and care needs
A preceptorship package that supports continued learning
Working with a part of a multi-discplinary team to meet the needs to the patient.
Access to study days as well as other applicable training to enhance development
Working within a supportive environment with highly experienced nurses
Experience daily board rounds to develop patient flow awareness
Regular opportunity for career progression
Commitment to continuous quality improvments and opportunity to work with the organisational learning and improvement teams
Opportunites for supported leadership development
Rotation between elective and truma orthopaedics to enhance skills and support the need of each area ICU and theatre recovery rotaion may be required to support enhance skills
Job description Job responsibilities Maintain a high standard of nursing care for acutely ill patients in accordance with Airedal Hospital Trusts guidelines and protocols. Develop good working relationships with nursing colleagues and members of the multidisciplinary team. Contribute towards the development of clinical practice by participating in practice, and self development programmes on the unit. Adheres to Airedale General Hospital Trusts policies and procedures relating to health and safety. VALUE BASE To demonstrate a belief in: High standards of individual nursing care with a commitment to the development of best clinical practice, which is evidence based. Individual professional development. Effective communication and working collaboratively with all members of the multidisciplinary team. Flexibility and commitment to enhance care for the acutely ill patient. CORE KNOWLEDGE AND SKILLS The post holder will:- Demonstrate ability to prioritise and organise clinical workload. Exercise initiative when caring for patients. Demonstrate excellent interpersonal and communication skills and work effectively as a team member. PERFORMANCE STANDARDS: Liaises with senior colleagues to assess, plan, implement and evaluate individual plans of care for the acutely patient. Prioritise and organise workload to ensure continuity of care andtreatment throughout the shift. Maintain a safe environment in the ward area. Demonstrate professional accountability and works within own limitations. Maintain accurate legal records of care using care planning and Airedale General Hospital Trusts documentation. Demonstrate thorough and concise verbal handover which reflects the care and treatment given to the patient over the course of the shift. Respect the need for confidentiality and adhere to the NMC Code of Professional Conduct. Offer help and advice to the patients family/friends responding to their individual needs in a caring and supportive manner. Develop scope of professional practice to administer intravenous medications. Communicate readily with the nurse-in-charge of the shift, regarding the patients care and condition. Integrate within the team and promote a team approach to working.Consult and co-operate with medical/nursing and support staff from other areas where appropriate. Keep the senior nurse informed of untoward incidents/events and maintain accurate documentation in accordance with the Trusts policies. Participate in the preceptorship and in-service training programme.Identify individual learning needs at appraisal and contribute to a personal development plan. Demonstrates a commitment to self-development. Promote research based practice wherever possible according to the Trusts and Units guidelines, standards and protocols. Participate in the audit and evaluation of clinical practice in the interests of quality care. Participates in the management of the day unit team, including delegation of work to junior staff and reporting to Ward/Departmental Manager. Takes charge regularly adhering to all agreed protocols, policies and procedures. Under the control of the Ward/Departmental Manager teaches and monitors nurses and other students allocated to the Ward/Department. Adheres to agreed procedures and promotes, by example, a high standard of nursing care. Is aware of responsibilities under Health & Safety legislation. Reports on any practices that could be detrimental to patient, visitors or staff safety. Fosters good relationships with other departments, the multi-disciplinary team, patients, relatves and visitors to the Ward/Department. Helps achieve high morale for both staff and patients. Learns from the Ward/Departmental Manager methods of ordering and stock control, management practices, policies and any other aspects of nursing and ward management as required. Reports and recommends changes as necessary. Identifies areas for change of improvement in working practices, suggests ideas to Ward/Departmental Manager and assists developments. Ensures all written documentation is of a high standard and according to NMC Regulations. Is able to deal with patient/visitors complaints and reports to Ward/Departmental Manager for investigation. Attends and assists at Ward/Department Meetings. Is involved in the collection of statistical data. Follows Risk Incident policy. PROFESSIONAL Is responsible, as a trained nurse, for the control and administration of drugs within regulations laid down by Airedale NHS Trust and NMC and national legislation. Maintains clinical knowledge in nursing and particularly in the speciality of the Ward orDepartment and is prepared to advise and assist other staff. Acts as Assessor/Mentor. Acts as preceptor. Works within the NMC Code of Practice. Practices agreed models of nursing and systems of care as directed by Ward/Departmental Manager Is involved in new initiatives, supporting the Ward/Departmental Manager in the implementation of them. Is prepared to present topics of interest, developments, feedback from Courses/Study days to peers and seniors if requested. Participates in developments relating to clinical governance. STAFF/SELF DEVELOPMENT Agree a personal development plan. Is involved in Audit and standard setting. Is involved in the IPR process of junior staff. Attends statutory training. Maintains a personal and professional profile. Develops within the scope of professional practice. Achieves PREP. Is involved in clinical supervision as required. Acts as a key worker when allocated. Ensures staff are supported educated and informed. Is familiar with the responsibilities of the Ward/Departmental Manager and junior Sister. Is involved in collecting statistical data in relation to patients and staff. TECHNOLOGYUndertakes training to ensure the correct usage of equipment. Is aware of equipment maintenance programmes and asset registers. Keeps records of equipment on hire. LEARNING OUTCOMES The post holder will benefit from: Nursing acutely ill patients with varied diagnosis and care needs A preceptorship package that supports continued learning Working with a part of a multi-discplinary team to meet the needs to the patient. Access to study days as well as other applicable training to enhance development Working within a supportive environment with highly experienced nurses Experience daily board rounds to develop patient flow awareness Regular opportunity for career progression Commitment to continuous quality improvments and opportunity to work with the organisational learning and improvement teams Opportunites for supported leadership development Rotation between elective and truma orthopaedics to enhance skills and support the need of each area ICU and theatre recovery rotaion may be required to support enhance skills
Person Specification
Qualifications
Essential
- Studied to Diploma level or equivalent
- Registered with NMC
Desirable
- Degree in Healthcare/Nursing studies
- Completed 6 months Preceptorship period following registration
- Recognised teaching qualification for example SLIP/ ENB 998D32/D33
- Orthopaedic course and or orthopaedic experience
Experience
Desirable
- Recent, relevant post qualification experience of working in an NHS acute in-patient area
- Recent experience at a band 5 within an acute hospital setting
- orthopaedic experience
Skills
Essential
- Problem solver and innovative
- Skilled clinician
- Leadership qualities
- Excellent communicator
- Able to motivate others
- Verbal and written command of English
- Good interpersonal skills
- Ability to plan time and manage others
- Capable of working within a multi-disciplinary team
Desirable
- Can lead by example and demonstrate teaching and coaching skills
- IV & phlebotomy skills
Knowledge
Essential
- Knowledge of the NHS Constitution & 'Understanding the New NHS
- Must be able to demonstrate knowledge of health and safety issues
Person Specification Qualifications Essential Studied to Diploma level or equivalent Registered with NMC Desirable Degree in Healthcare/Nursing studies Completed 6 months Preceptorship period following registration Recognised teaching qualification for example SLIP/ ENB 998D32/D33 Orthopaedic course and or orthopaedic experience Experience Desirable Recent, relevant post qualification experience of working in an NHS acute in-patient area Recent experience at a band 5 within an acute hospital setting orthopaedic experience Skills Essential Problem solver and innovative Skilled clinician Leadership qualities Excellent communicator Able to motivate others Verbal and written command of English Good interpersonal skills Ability to plan time and manage others Capable of working within a multi-disciplinary team Desirable Can lead by example and demonstrate teaching and coaching skills IV & phlebotomy skills Knowledge Essential Knowledge of the NHS Constitution & 'Understanding the New NHS Must be able to demonstrate knowledge of health and safety issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Airedale NHS Foundation Trust
Address
Airedale General Hospital
Skipton Road
Steeton
BD20 6TD
United Kingdom
Employer's website
https://www.airedale-trust.nhs.uk (Opens in a new tab)
Employer details
Employer name
Airedale NHS Foundation Trust
Address
Airedale General Hospital
Skipton Road
Steeton
BD20 6TD
United Kingdom
Employer's website
https://www.airedale-trust.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Registered Nurse, General Medicine *Internal Only*
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342185
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Registered Nurse, General Medical Ward
Larch C is a 28 bedded general medical ward. Patient safety is embedded in everything we do. Our aim is to provide an excellent patient experience from admission to discharge ensuring all physical and mental health needs are met.
For an informal chat please call Jacqueline Urquhart, 01228 814188
Main duties of the job
Larch C is a general medical ward which cares for patients with a wide range of needs, from acutely unwell patients to managing long term conditions, complex discharge planning to end of life care.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
262-A-26-8165962
Job locations
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Registered Nurse, with active registration
Desirable
- Teaching certificate or equivalent.
Knowledge and Experience
Essential
- Post registration nursing care and the ability to deal with a continually changing work load
- Continuing professional development
- NMC code of conduct
- Teaching and mentoring
- Clinical governance
Desirable
- Leadership skills
Skills and Aptitude
Essential
- Ability to work as a team member, without close supervision
- Effective communication and interpersonal skills.
- Organisational skills
- Ability to demonstrate the Compassionate values and behaviours needed for dignified care.
- IT skills
Other requirements
Essential
- Flexibility
- Motivation
- Enthusiasm.
Person Specification Qualifications Essential Registered Nurse, with active registration Desirable Teaching certificate or equivalent. Knowledge and Experience Essential Post registration nursing care and the ability to deal with a continually changing work load Continuing professional development NMC code of conduct Teaching and mentoring Clinical governance Desirable Leadership skills Skills and Aptitude Essential Ability to work as a team member, without close supervision Effective communication and interpersonal skills. Organisational skills Ability to demonstrate the Compassionate values and behaviours needed for dignified care. IT skills Other requirements Essential Flexibility Motivation Enthusiasm.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Apply Now
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Clinical Support Worker, Ward 2
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342178
Job summary
Clinical Support Workers -73.5 hours available, full or part time
We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberland Hospital. We are looking for caring, dedicated, innovative and motivated Clinical Support Workers to work as part of our dedicated multidisciplinary team. We are a dynamic and enthusiastic team, centralised around holistic patient care with a multidisciplinary approach. Ward 2 is a 27 bedded Acute Medical ward. We work closely with the experienced and highly motivated Multidisciplinary team .
Main duties of the job
You must have a caring approach, be an excellent communicator and be capable of delivering high standards of patient care. Shift pattern - Days, nights, weekends and bank holidays
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the "read this before applying" section.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
262-A-26-8255899
Job locations
West Cumberland Hospital
Homewood Road
Whitehaven
CA28 8JG
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable
- Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Alpitudes
Essential
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions
- observations and metrics
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
Desirable
- Keyboard skills.
- Venepuncture
Other Requirements
Essential
- Promote equality and value diversity Adhere to Trust Values and professional behaviours.
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service
- Adhere to Trust Values and professional behaviours.
Desirable
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Person Specification
Qualifications
Essential
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable
- Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Alpitudes
Essential
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions
- observations and metrics
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
Desirable
- Keyboard skills.
- Venepuncture
Other Requirements
Essential
- Promote equality and value diversity Adhere to Trust Values and professional behaviours.
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service
- Adhere to Trust Values and professional behaviours.
Desirable
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Homewood Road
Whitehaven
CA28 8JG
United Kingdom
Employer's website
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Homewood Road
Whitehaven
CA28 8JG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342166
Job summary
Welcome to FCMS!
Post: Health Care Assistant
Pay: £13.26 depending on qualifications and experience
Hours: Bank
Accountable to: Head of Clinical Workforce
Base: Newfield House, Blackpool.
*Please note that our roles are not being considered for sponsorship currently*
Overview of Role: We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidate should be approachable and display excellent communication skills, compassion and a non-judgemental attitude. We are looking for a Health care assistant to join the team on a bank basis, covering all the services within Inclusion Health.
Main duties of the job
Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.
Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.
Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.
The targeted demand management service offers a wound care service in Fleetwood on weekly basis, and a health care assistant led health check service every two weeks.
About us
The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£13.26 an hour
Contract
Bank
Working pattern
Part-time
Reference number
U0051-26-0063
Job locations
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Job description
Job responsibilities
We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.
Day to Day Duties to include, but not exhaustive:
Support the Management team to ensure all QOF Targets are met
Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise, and manage own workload in a manner that maintains and promotes quality
Deliver care according to local and national guidelines
Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making
Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management
Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.
Clinical practice:
To support qualified clinicians in supporting patients seen within the Complex Lives services
To provide advice for patients with presenting conditions with support of qualified clinicians
To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.
Patient education and health promotion
Work to attain the service KPIs and targets.
Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
To ensure mandatory training is kept up to date.
Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.
Job description
Job responsibilities
We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.
Day to Day Duties to include, but not exhaustive:
Support the Management team to ensure all QOF Targets are met
Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise, and manage own workload in a manner that maintains and promotes quality
Deliver care according to local and national guidelines
Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making
Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management
Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.
Clinical practice:
To support qualified clinicians in supporting patients seen within the Complex Lives services
To provide advice for patients with presenting conditions with support of qualified clinicians
To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.
Patient education and health promotion
Work to attain the service KPIs and targets.
Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
To ensure mandatory training is kept up to date.
Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.
Person Specification
Qualifications
Essential
- Good standard of general education
- NVQ level 3 or equivalent
- Venepuncture
- Wound care
- Ability to record ECGs and observations
Desirable
- Ear syringing
- Diabetic Foot Checks
Experience
Essential
- Passion for working with this patient group.
- Experience of working in GP or Practice, Community, ED or Urgent Care
- Experience working with vulnerable or complex groups of patients.
- Ability to work as a team member.
- Able to exercise initiative in organisation and prioritising.
- Good communication skills both written and oral
- Good Interpersonal skills
Desirable
- Health Promotion Experience
- Up to date with Mandatory Training including Safeguarding Level 3
- Knowledge of EMIS computer systems
- Basic IT skills
Other
Essential
- Willing / able to attend appropriate training.
- Commitment to own personal development.
Communication
Essential
- Good communication skills both written and oral
- Good Interpersonal skills
- Enthusiastic and committed about the role.
- Flexible
- Ability to diffuse difficult situations and deal with difficult members of the public.
- Positive and confident disposition
Person Specification
Qualifications
Essential
- Good standard of general education
- NVQ level 3 or equivalent
- Venepuncture
- Wound care
- Ability to record ECGs and observations
Desirable
- Ear syringing
- Diabetic Foot Checks
Experience
Essential
- Passion for working with this patient group.
- Experience of working in GP or Practice, Community, ED or Urgent Care
- Experience working with vulnerable or complex groups of patients.
- Ability to work as a team member.
- Able to exercise initiative in organisation and prioritising.
- Good communication skills both written and oral
- Good Interpersonal skills
Desirable
- Health Promotion Experience
- Up to date with Mandatory Training including Safeguarding Level 3
- Knowledge of EMIS computer systems
- Basic IT skills
Other
Essential
- Willing / able to attend appropriate training.
- Commitment to own personal development.
Communication
Essential
- Good communication skills both written and oral
- Good Interpersonal skills
- Enthusiastic and committed about the role.
- Flexible
- Ability to diffuse difficult situations and deal with difficult members of the public.
- Positive and confident disposition
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
FCMS
Address
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website
http://www.fcms-nw.co.uk/ (Opens in a new tab)
Employer details
Employer name
FCMS
Address
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website
http://www.fcms-nw.co.uk/ (Opens in a new tab)
Apply Now
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Band 3 Research Administrator
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342165
Job summary
Do you want to make a difference to patient care by working in research? UHB is a great place to work and offers job security along with other staff benefits
* A good salary
* 27 days' leave plus bank holidays (rising to 29 after five and 33 after 10 years' service)
* Ongoing learning and development opportunities
* Structured personal development and career progression plan
* Generous NHS pension
* Great maternity, paternity and adoption pay
* Childcare vouchers
* Wide range of LGBT+ initiatives and staff networks
* Health service discounts and online benefits
* Health and well-being opportunities
* Cycle to work scheme and discounts on public transport
We have an exciting opportunity for a Band 3 Research Administrator, working with the Core Research Team. The Core Research Team deliver research across multiple specialities, this includes, Endocrinology, Ophthalmology, Sexual Health & Burns to name a few. The portfolio has expanded significantly and delivers studies that examine new drugs and technologies through to observational and data studies.
Main duties of the job
The post holder will be a member of one of the many research teams based at the Queen Elizabeth Hospital one of the UHB sites and responsible for supporting the research staff.
They will be responsible for providing data management, and research administrative support, as needed for clinical study activities. The post holder will be expected to contribute to developing robust invoicing records for clinical trials and to ensure study income is recovered in a timely manner.
This will require the post holder to combine their excellent IT knowledge with knowledge of the clinical research process. The post holder will require excellent communication skills and will need to be able to demonstrate an ability to work under pressure and to tight deadlines.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1098247
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
Essential
- *Evidence of working with the general public/patients
- *Evidence of using finance systems
- *Working knowledge of computerised systems & ability to learn quickly.
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Must be able to demonstrate an understanding of equality and diversity
Desirable
- *Recent experience of working in a busy environment
- *Recent experience of working in healthcare
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Able to work effectively alone or as part of a team
- *Good time management skills
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Work effectively and flexibly as part of a team to meet the needs of the service
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Experience of minute-taking
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
Essential
- *Evidence of working with the general public/patients
- *Evidence of using finance systems
- *Working knowledge of computerised systems & ability to learn quickly.
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Must be able to demonstrate an understanding of equality and diversity
Desirable
- *Recent experience of working in a busy environment
- *Recent experience of working in healthcare
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Able to work effectively alone or as part of a team
- *Good time management skills
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Work effectively and flexibly as part of a team to meet the needs of the service
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Experience of minute-taking
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Registered Nursing Associate/Assistant Practitioner
Stockport NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342141
Job summary
Registered Nursing Associate/Assistant Practitioner: Permanent (24.75 Hours )
An exciting opportunity for vacancy has arisen to either apply as a Nurse Associate or Assistant Practitioner within the District Nursing Service. This vacancy is a 24.75 hour permanent position. Please make it clear on your application which position you are applying for.
The Stockport Primary Care Network is changing the way in which we deliver health and social care services across Stockport.As part of this, new ways of working have been defined and we are now collaborating with each other across organisations towards common goals. The Stockport Primary Care Network will continue to implement new models of care that has been designed by patients, carers, clinicians and social care professionals based on evidence of what works best and what good care looks like. Our work in Core Neighbourhoods is at the very heart of Stockport Neighbourhood Care. Services will be offered 7 days a week to help people remain healthy and build independence. The aim being that the right care is delivered to the right people at the right time.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Main duties of the job
The Stockport Primary Care Network is in the position to offer an exciting new opportunities to enthusiastic individuals who would be keen to support our integrated teams working across Adult Social Care and Stockport Foundation Trust. The post holder will work with the Community Nurses and Adults Social care staff to provide a first class service to the residents of Stockport.We are looking for a flexible, innovative Nurse Associate practitioner or Assistant Practitioner with a variety of clinical skills. The District Nursing Service provides care in patients' homes as well as residential homes caring for patients with complex needs and supporting carers.Stockport District Nursing Service offers a supportive preceptorship programme for staff new to community and welcomes applications from newly qualified staff.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. Our mission is to make a difference every day.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time, Flexible working, Compressed hours
Reference number
362-ACS4DNTV-09-26
Job locations
Tame Valley District Nurses
Baker Street
Stockport
SK4 1QQ
United Kingdom
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful, this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Job description Job responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful, this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person Specification
Work related circumstances
Essential
- Ability to travel independently and efficiently across multiple community sites to meet the operational requirements of the role
- Positive approach to work & able to adapt and work flexibly
- Capacity to work with colleagues at all Levels
- Open minded, treats colleagues and the general public with dignity and respect
- Compassionate and caring
Qualifications
Essential
- Registered Nursing Associate on the NMC Register with a Foundation Degree OR Assistant Practitioner Degree
- GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent (not entry level 2)
Knowledge
Essential
- Understanding of the scope of the role of the Nursing Associate/AP in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
- Understands and acts in line with NMC professional standards for practice contained within The Code. (if NA)
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understand requirements for NMC professional Revalidation (if NA)
- Understanding of the importance of following procedures and treatment plans
Skills & Abilities
Essential
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own delegated workload
- bility to deal with non - routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectively (written, verbal and non -verbal communication) with patients/relatives and carers and all members of the multi -disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
- Ability to support, supervise, assess and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting.
- Have effective time management skills and the ability to prioritise
- Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
- Ability to work under pressure.
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi -disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
Desirable
- Experience of the speciality area
Person Specification Work related circumstances Essential Ability to travel independently and efficiently across multiple community sites to meet the operational requirements of the role Positive approach to work & able to adapt and work flexibly Capacity to work with colleagues at all Levels Open minded, treats colleagues and the general public with dignity and respect Compassionate and caring Qualifications Essential Registered Nursing Associate on the NMC Register with a Foundation Degree OR Assistant Practitioner Degree GCSEs Grade C or above in Maths and English Language / New GCSE Grade 4-9 in Maths and English Language OR Functional Skills Level 2 in Maths and English or Equivalent (not entry level 2) Knowledge Essential Understanding of the scope of the role of the Nursing Associate/AP in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development Understands and acts in line with NMC professional standards for practice contained within The Code. (if NA) Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice Understand requirements for NMC professional Revalidation (if NA) Understanding of the importance of following procedures and treatment plans Skills & Abilities Essential Ability to take part in reflective practice and clinical supervision activities Ability to organise and prioritise own delegated workload bility to deal with non - routine and unpredictable nature of workload and individual patient contact Ability to communicate effectively (written, verbal and non -verbal communication) with patients/relatives and carers and all members of the multi -disciplinary team. Ability to develop effective and appropriate relationships with people, their families, carers and colleagues Ability to support, supervise, assess and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting. Have effective time management skills and the ability to prioritise Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date Ability to work under pressure. Experience Essential Experience of working in teams under appropriate supervision as part of a multi -disciplinary team Insight into how to evaluate own strengths and development needs, seeking advice where appropriate Experience of providing and receiving complex, sensitive information Desirable Experience of the speciality area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Tame Valley District Nurses
Baker Street
Stockport
SK4 1QQ
United Kingdom
Employer's website
http://www.stockport.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Tame Valley District Nurses
Baker Street
Stockport
SK4 1QQ
United Kingdom
Employer's website
http://www.stockport.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Pharmacy Technician / Dispensary Manager
South Tyneside and Sunderland NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342136
Job summary
We have an opportunity for a Senior Pharmacy Technician / Dispensary Manager to join our in-patient Pharmacy team. You will be based at Sunderland Royal Hospital but be able to work across all our in-patient dispensaries across all of South Tyneside and Sunderland NHS Foundation Trust sites. If you are looking to gain experience as a senior technician manager and have the skills to manage a team of pharmacy dispensers, technicians and pharmacy assistants then this post could appeal to you. The Trust has invested in modern pharmaceutical facilities including full electronic prescribing with decision support, automated dispensaries and extensive 7-day clinical services to enhance the patients experience of care by improving the quality, safety and effectiveness of their medicines utilisation. This is an exciting time to join the team and shape the future dispensary services across South Tyneside and Sunderland Foundation Trust.
Main duties of the job
We are looking for a motivated individual who is team-orientated and shares our passion for improving patient care. You will need to be an experienced Pharmacy Technician working at Band 4 or above with a relevant pharmaceutical qualification and registered with the General Pharmaceutical Council (GPhC). You will also need to be enthusiastic, self-motivated and well organised. As Senior Pharmacy Technician / Dispensary Manager you will manage a team of dispensers and work alongside our Clinical Pharmacists, Pharmacy Technicians and Pharmacy Dispensing Assistants to provide integrated pharmaceutical care for service users in the Trust, including service level agreement with our partner organisation Choice Ltd., to ensure safe, appropriate and cost-effective use of medicines. As part of the Pharmacy team, you will be required to contribute to the 7-day rota which includes weekends and late night duty
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9155-CSAHP-0926-20
Job locations
Sunderland Royal Hospital
SUNDERLAND
SR4 7TP
United Kingdom
Sunderland Specialist Eye Hospital
Plater Way
SUNDERLAND
SR1 3AE
United Kingdom
Job description
Job responsibilities
- To lead and ensure the effective and efficient management and delivery of in-patient pharmacy dispensing services at STSFT
- To work with the Associate Chief Pharmacist for Operational services and assist with projects to improve efficiency and establish greater integration both within the department and the Trust to meet the changing needs of the organisation.
- To develop, implement and monitor standards for the service, including ensuring compliance with relevant medicines legislation.
- To implement and co-ordinate audit and research activities within the dispensary.
- To participate at managerial meetings as a Senior Technician Manager, providing support to both the operational and corporate delivery of services to meet the best interests of patients and service users.
- To work as part of team and when required, provide cross-cover to other operational Senior technicians.
- To work in partnership with Choice Ltd. Out-Patient services, ensuring staffing requirements as delivered as per contractual agreements.
- To ensure on-going management, training and development of staff within Dispensary services.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DETAILS OF THE ROLE.
Job description
Job responsibilities
- To lead and ensure the effective and efficient management and delivery of in-patient pharmacy dispensing services at STSFT
- To work with the Associate Chief Pharmacist for Operational services and assist with projects to improve efficiency and establish greater integration both within the department and the Trust to meet the changing needs of the organisation.
- To develop, implement and monitor standards for the service, including ensuring compliance with relevant medicines legislation.
- To implement and co-ordinate audit and research activities within the dispensary.
- To participate at managerial meetings as a Senior Technician Manager, providing support to both the operational and corporate delivery of services to meet the best interests of patients and service users.
- To work as part of team and when required, provide cross-cover to other operational Senior technicians.
- To work in partnership with Choice Ltd. Out-Patient services, ensuring staffing requirements as delivered as per contractual agreements.
- To ensure on-going management, training and development of staff within Dispensary services.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DETAILS OF THE ROLE.
Person Specification
Physical Skills
Essential
- Excellent written and verbal communication skills.
- Ability to work as a member of the team and lead a team.
- To participate in a weekend pharmacy service and relevant bank holiday arrangements.
Experience
Essential
- Broad experience in all aspects of hospital pharmacy, but especially dispensary systems of work.
- Experience of supervising, training and developing other members of the pharmacy team.
- Experience of working with pharmacy computer stock control systems and other computer software including a working knowledge of Microsoft Office products.
Knowledge and Skills
Essential
- Demonstrable ability to analyse and overcome barriers in implementation of change.
- Demonstrable ability to lead and work as part of a team and to motivate and persuade, with a management style which values the contribution of team members.
- Demonstrable excellent workload and time management skills and the ability to prioritise personal and team workload.
- Knowledge of pharmacy computer stock control systems and other computer software including a working knowledge of Microsoft Office products.
- A general awareness of NHS strategic documents affecting pharmacy.
- Excellent interpersonal and communication skills (oral and written) to convey a range of subject matter including complex and sensitive material to a wide range of internal and external recipients.
- Ability to mediate/undertake conflict resolution within the team and also with service users and to manage performance when required.
- Excellent analytical and judgemental skills to deal with the resolution of job-related problems.
Qualifications
Essential
- NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification.
- Registered as a pharmacy technician with General Pharmaceutical Council.
- Recognised Accredited Checking Technician qualification with relevant post qualification experience working in that role.
- Evidence of continued professional development complying with the requirements as set out by the General Pharmaceutical Council to maintain registration.
Desirable
- Up to date training in Good Clinical Practice and understanding of clinical trial requirements.
Person Specification
Physical Skills
Essential
- Excellent written and verbal communication skills.
- Ability to work as a member of the team and lead a team.
- To participate in a weekend pharmacy service and relevant bank holiday arrangements.
Experience
Essential
- Broad experience in all aspects of hospital pharmacy, but especially dispensary systems of work.
- Experience of supervising, training and developing other members of the pharmacy team.
- Experience of working with pharmacy computer stock control systems and other computer software including a working knowledge of Microsoft Office products.
Knowledge and Skills
Essential
- Demonstrable ability to analyse and overcome barriers in implementation of change.
- Demonstrable ability to lead and work as part of a team and to motivate and persuade, with a management style which values the contribution of team members.
- Demonstrable excellent workload and time management skills and the ability to prioritise personal and team workload.
- Knowledge of pharmacy computer stock control systems and other computer software including a working knowledge of Microsoft Office products.
- A general awareness of NHS strategic documents affecting pharmacy.
- Excellent interpersonal and communication skills (oral and written) to convey a range of subject matter including complex and sensitive material to a wide range of internal and external recipients.
- Ability to mediate/undertake conflict resolution within the team and also with service users and to manage performance when required.
- Excellent analytical and judgemental skills to deal with the resolution of job-related problems.
Qualifications
Essential
- NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification.
- Registered as a pharmacy technician with General Pharmaceutical Council.
- Recognised Accredited Checking Technician qualification with relevant post qualification experience working in that role.
- Evidence of continued professional development complying with the requirements as set out by the General Pharmaceutical Council to maintain registration.
Desirable
- Up to date training in Good Clinical Practice and understanding of clinical trial requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ambulatory Care/ Care of Older people Administrator
Whittington Hospital NHS Trust View all jobs
Posted 19 day(s) ago
Reference: 2342122
Job summary
Title: Ambulatory Care/ Care of Older people Administrator
Grade: Band 3
Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS service and 33 days after 10 years NHS service
Department: Ambulatory Care/ Care of Older people
Responsible to: General Manager - Emergency and Integrated Medicine
Accountable to: Service Manager - Ambulatory Emergency Care
Job Summary
To work as part of the Administration team in the Ambulatory Care and Care of Older People and demonstrate a high level of professionalism, care, courtesy to colleagues and patients.
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
To book patients into the department, answer telephone queries and undertake a range of administrative duties to support the effective running of the department.
To create clinics and assist with booking patient appointments in outpatients.
Main duties of the job
Please see the Job Description and the Persons Specification for further details about the job role. If you are unable to access the PDF, the details of the job description can also be found in the 'Detailed Job Description and Main responsibilities' section.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year Per Annum Including HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
220-WHT-8287955
Job locations
Whittington Health Hospital
Magdale Ave
London
N19 5NF
United Kingdom
Job description
Job responsibilities
Main Duties
- Registering and greeting patients on arrival
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Deal with queries face to face, on the telephone or via email
- Ordering notes for patient admission, for doctor's perusal
- Ensuring accurate data entry of patient data on all systems
- Amend patient and GP details as required
- Booking appointments
- To monitor the team email inboxes, ensuring task have been completed.
- Identifying referrals from various services (GP, EDDI, ICE, LAS) & ensuring they are booked onto the Careflow system daily
- To take responsibility for effective use of office supplies.
- Logging all IT issues and notifying Lead Administrator
- Keeping workstations neat and tidy at all times
- Ensuring that the porters collect the confidential waste and bags for health records
- To gain comprehensive understanding of Careflow EPR computer system, providing support to new users and existing staff
- To deal with enquiries from patients and staff, both internal and external
- Book and cancel Patient Transport / Interpreters as appropriate and maintain the system of requirements.
- To provide administrative support to all clinical staff on duty
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Order notes for patient admission
- Accurate data inputting for outcoming of patients
- Promote the department to deliver the goals of Whittington Health
- To work as an effective, responsible team member, supporting colleagues and highlighting issues and potential solutions.
- To contribute to team and departmental discussions in order to develop and modernise the service
Job description
Job responsibilities
Main Duties
- Registering and greeting patients on arrival
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Deal with queries face to face, on the telephone or via email
- Ordering notes for patient admission, for doctor's perusal
- Ensuring accurate data entry of patient data on all systems
- Amend patient and GP details as required
- Booking appointments
- To monitor the team email inboxes, ensuring task have been completed.
- Identifying referrals from various services (GP, EDDI, ICE, LAS) & ensuring they are booked onto the Careflow system daily
- To take responsibility for effective use of office supplies.
- Logging all IT issues and notifying Lead Administrator
- Keeping workstations neat and tidy at all times
- Ensuring that the porters collect the confidential waste and bags for health records
- To gain comprehensive understanding of Careflow EPR computer system, providing support to new users and existing staff
- To deal with enquiries from patients and staff, both internal and external
- Book and cancel Patient Transport / Interpreters as appropriate and maintain the system of requirements.
- To provide administrative support to all clinical staff on duty
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Order notes for patient admission
- Accurate data inputting for outcoming of patients
- Promote the department to deliver the goals of Whittington Health
- To work as an effective, responsible team member, supporting colleagues and highlighting issues and potential solutions.
- To contribute to team and departmental discussions in order to develop and modernise the service
Person Specification
Skills & Abilities
Essential
- Ability to interpret and priorities workload.
- Ability to adapt to change within working environment.
- Excellent communication skills (written & verbal)
Education / Qualifications
Essential
- GCSE (5 grades A*- C) or equivalent experience
- Good general knowledge of the NHS
Knowledge & Experience
Essential
- Recent working knowledge of Microsoft Office Package including Word and Excel
- Demonstrated experience providing excellent customer or patient care in a professional setting.
- At least 2 years previous experience in providing comprehensive administrative support to senior managers
Desirable
- Experience of working in the NHS
Person Specification
Skills & Abilities
Essential
- Ability to interpret and priorities workload.
- Ability to adapt to change within working environment.
- Excellent communication skills (written & verbal)
Education / Qualifications
Essential
- GCSE (5 grades A*- C) or equivalent experience
- Good general knowledge of the NHS
Knowledge & Experience
Essential
- Recent working knowledge of Microsoft Office Package including Word and Excel
- Demonstrated experience providing excellent customer or patient care in a professional setting.
- At least 2 years previous experience in providing comprehensive administrative support to senior managers
Desirable
- Experience of working in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Whittington Health Hospital
Magdale Ave
London
N19 5NF
United Kingdom
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Whittington Health Hospital
Magdale Ave
London
N19 5NF
United Kingdom
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ambulatory Care/ Care of Older people Administrator
Whittington Hospital NHS Trust View all jobs
Posted 19 day(s) ago
Reference: 2342123
Job summary
Title: Ambulatory Care/ Care of Older people Administrator
Grade: Band 3
Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS service and 33 days after 10 years NHS service
Department: Ambulatory Care/ Care of Older people
Responsible to: General Manager - Emergency and Integrated Medicine
Accountable to: Service Manager - Ambulatory Emergency Care
Job Summary
To work as part of the Administration team in the Ambulatory Care and Care of Older People and demonstrate a high level of professionalism, care, courtesy to colleagues and patients.
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
To book patients into the department, answer telephone queries and undertake a range of administrative duties to support the effective running of the department.
To create clinics and assist with booking patient appointments in outpatients.
Main duties of the job
Please see the Job Description and the Persons Specification for further details about the job role. If you are unable to access the PDF, the details of the job description can also be found in the 'Detailed Job Description and Main responsibilities' section.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year Per Annum Including HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
220-WHT-8287955
Job locations
Whittington Health Hospital
Magdale Ave
London
N19 5NF
United Kingdom
Job description
Job responsibilities
Main Duties
- Registering and greeting patients on arrival
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Deal with queries face to face, on the telephone or via email
- Ordering notes for patient admission, for doctor's perusal
- Ensuring accurate data entry of patient data on all systems
- Amend patient and GP details as required
- Booking appointments
- To monitor the team email inboxes, ensuring task have been completed.
- Identifying referrals from various services (GP, EDDI, ICE, LAS) & ensuring they are booked onto the Careflow system daily
- To take responsibility for effective use of office supplies.
- Logging all IT issues and notifying Lead Administrator
- Keeping workstations neat and tidy at all times
- Ensuring that the porters collect the confidential waste and bags for health records
- To gain comprehensive understanding of Careflow EPR computer system, providing support to new users and existing staff
- To deal with enquiries from patients and staff, both internal and external
- Book and cancel Patient Transport / Interpreters as appropriate and maintain the system of requirements.
- To provide administrative support to all clinical staff on duty
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Order notes for patient admission
- Accurate data inputting for outcoming of patients
- Promote the department to deliver the goals of Whittington Health
- To work as an effective, responsible team member, supporting colleagues and highlighting issues and potential solutions.
- To contribute to team and departmental discussions in order to develop and modernise the service
Job description
Job responsibilities
Main Duties
- Registering and greeting patients on arrival
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Deal with queries face to face, on the telephone or via email
- Ordering notes for patient admission, for doctor's perusal
- Ensuring accurate data entry of patient data on all systems
- Amend patient and GP details as required
- Booking appointments
- To monitor the team email inboxes, ensuring task have been completed.
- Identifying referrals from various services (GP, EDDI, ICE, LAS) & ensuring they are booked onto the Careflow system daily
- To take responsibility for effective use of office supplies.
- Logging all IT issues and notifying Lead Administrator
- Keeping workstations neat and tidy at all times
- Ensuring that the porters collect the confidential waste and bags for health records
- To gain comprehensive understanding of Careflow EPR computer system, providing support to new users and existing staff
- To deal with enquiries from patients and staff, both internal and external
- Book and cancel Patient Transport / Interpreters as appropriate and maintain the system of requirements.
- To provide administrative support to all clinical staff on duty
- Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital
- Order notes for patient admission
- Accurate data inputting for outcoming of patients
- Promote the department to deliver the goals of Whittington Health
- To work as an effective, responsible team member, supporting colleagues and highlighting issues and potential solutions.
- To contribute to team and departmental discussions in order to develop and modernise the service
Person Specification
Skills & Abilities
Essential
- Ability to interpret and priorities workload.
- Ability to adapt to change within working environment.
- Excellent communication skills (written & verbal)
Education / Qualifications
Essential
- GCSE (5 grades A*- C) or equivalent experience
- Good general knowledge of the NHS
Knowledge & Experience
Essential
- Recent working knowledge of Microsoft Office Package including Word and Excel
- Demonstrated experience providing excellent customer or patient care in a professional setting.
- At least 2 years previous experience in providing comprehensive administrative support to senior managers
Desirable
- Experience of working in the NHS
Person Specification
Skills & Abilities
Essential
- Ability to interpret and priorities workload.
- Ability to adapt to change within working environment.
- Excellent communication skills (written & verbal)
Education / Qualifications
Essential
- GCSE (5 grades A*- C) or equivalent experience
- Good general knowledge of the NHS
Knowledge & Experience
Essential
- Recent working knowledge of Microsoft Office Package including Word and Excel
- Demonstrated experience providing excellent customer or patient care in a professional setting.
- At least 2 years previous experience in providing comprehensive administrative support to senior managers
Desirable
- Experience of working in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Whittington Health Hospital
Magdale Ave
London
N19 5NF
United Kingdom
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Whittington Health Hospital
Magdale Ave
London
N19 5NF
United Kingdom
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Salaried General Practitioner
Newbury Green Medical Practice View all jobs
Posted 19 day(s) ago
Reference: 2340812
Job summary
Newbury Green Medical Practice in Salford is looking for a salaried GP with a view to future partnership to work 4-6 sessions per week.
Due to the continued success of the practice and service expansion plans, we are seeking to recruit an enthusiastic and committed GP to become a team member in a friendly GMS student training practice.
Informal discussions and visits welcome.
Main duties of the job
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
About us
- 18,000 patients
- Modern purpose-built Health Centre with excellent patient/staff facilities
- EMIS clinical system with remote access options
- Excellent QoF achievement
- Established Patient Participation Group
- Excellent supportive, experienced and friendly practice team
- Primary Care Network involvement and Leadership
- Excellent links with Public Health Services and Local Communities
- Training of Medical Students / FY2s
- Extended evening hours
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2601-26-0002
Job locations
Newbury Place Health Centre
55 Rigby Street
Salford
M7 4NX
United Kingdom
Job description
Job responsibilities
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Promote, monitor and maintain best practice in health, safety & security and all aspects of safeguarding
- Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
- Referencing appropriate quality scheme (e.g. QOF / Salford Standard) information at each consultation
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and Read-Coding patient data
- Attending training and events organised by the Practice or other agencies, where appropriate.
- Participation in enhanced access hours surgeries on a rota basis and evening meetings from time to time as deemed necessary by the practice
- Assist where required, with the training and development of medical students and GP trainees
Job description
Job responsibilities
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Promote, monitor and maintain best practice in health, safety & security and all aspects of safeguarding
- Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
- Referencing appropriate quality scheme (e.g. QOF / Salford Standard) information at each consultation
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and Read-Coding patient data
- Attending training and events organised by the Practice or other agencies, where appropriate.
- Participation in enhanced access hours surgeries on a rota basis and evening meetings from time to time as deemed necessary by the practice
- Assist where required, with the training and development of medical students and GP trainees
Person Specification
Qualifications
Essential
- MBCHB
- MRCGP
Person Specification
Qualifications
Essential
- MBCHB
- MRCGP
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Newbury Green Medical Practice
Address
Newbury Place Health Centre
55 Rigby Street
Salford
M7 4NX
United Kingdom
Employer's website
http://newburygreenmedical.co.uk/index.htm (Opens in a new tab)
Employer details
Employer name
Newbury Green Medical Practice
Address
Newbury Place Health Centre
55 Rigby Street
Salford
M7 4NX
United Kingdom
Employer's website
http://newburygreenmedical.co.uk/index.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Technical Officer
London Ambulance Service NHS Trust View all jobs
Posted 20 day(s) ago
Reference: 2339715
Job summary
An exciting opportunity has arisen for an Assistant Technical Officer to join the London Ambulance Service NHS Trust. We are located within a modern medicines packing unit in Hither Green. This is a fantastic opportunity for those who wish to experience a different sector in the NHS.
This is a fulltime role and post holders will work a rota pattern covering the operational hours of the service. This role will primarily be based at Hither Green and will require travel to locations across the LAS sites when required.
The post holder will work closely with our Pharmacy team to carefully prepare bespoke drug packs, ensuring that each pack is stocked with the right combination of medicines for urgent and emergency care. Your attention to detail and commitment to accuracy will directly impact the delivery of life-saving care to patients across London. This is an exciting opportunity to contribute to an essential service and make a real difference in emergency healthcare.
Main duties of the job
You will be assisting and working within the medicines packing and distribution function of the LAS. Daily activities include: stock checks, medicines packing, processing of drug usage forms. On occasion there may be a requirement to visit ambulance stations for audit work and stock checks to ensure compliance with our clinical governance framework. You will be a champion for medicines management and drive continuous improvement. All training and development will be provided for the post.
The post holder will be required to work a variety of shifts, including weekends and bank holidays, as part of a 7-day service.
About us
London Ambulance Service NHS Trust is the busiest Ambulance Trust in the UK. We are seeking someone who will fit with the Trust values - Caring, Respect & Teamwork.
The team works widely across the Trust at all levels up to Board and with a variety of other partners such as external NHS Trusts, commercial organisations, Heathrow Airport, Stadia, Londons Air Ambulance and Healthcare UK and Department for International Trade.
You will, therefore, have the opportunity to join the team at an exciting time of growth and to gain experience of being involved in a varied portfolio.
Annual leave starts at 27 days rising to 33 days, plus bank holidays, in line with agenda for change (NHS terms and conditions).
Employees can access Blue Light (emergency services) discounts as well as NHS discount schemes.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £25,272 a year per annum (HCAS depends on location)
Contract
Permanent
Working pattern
Full-time
Reference number
308-OL-CORP-70
Job locations
Trust HQ
220 Waterloo Road
LONDON
Greater London
SE1 8SD
United Kingdom
Job description
Job responsibilities
- Effectively assist the medicines area of the Medicines Packing Unit and help ensure that demand of medicines is met across the Trust and that medicines are kept in a secure manner.
- Communicate effectively with internal and external stakeholders including medicines management staff, health care professionals and delivery personnel.
- Supply bulk medicines stock to ambulance station in accordance to agreed stock lists, schedules and timetables.
- Produce accurate picking lists, delivery notes and/ or to-follows using the medicines management computer system.
- Process requests from stations and deal effectively with different queries.
- Ensure station orders are booked out and completed in a timely manner to meet delivery/transport times.
- Ensure orders are checked and packed appropriately and any errors corrected before dispatch.
- Assist with the receipt of goods into Stores, ensuring correct storage of stock taking account of Good Distribution Practice and rotation of expiry dates.
- Participate in the receipt/ checking of goods from different suppliers and booking in the deliveries on the medicines management computer system if necessary.
- Ensure that any associated paperwork is correct, processed and filed according to departmental procedures.
- Monitor and advise the pharmacy technicians on actual and potential out of stock items to maintain adequate stock levels at all times
- Process and dispatch to-follow items, ensuring computer files and paperwork are updated.
- Ensure information on to-follow items is disseminated to relevant staff and stock shortages are pro-actively managed.
- Input, process and file data both computerised and paper based to ensure accurate record keeping and to facilitate its timely retrieval.
- Ensure all areas are kept clean, tidy and well organised to provide a safe working environment.
- To support the development and delivery medicine management training, if required and agreed for a range of individuals including clinicians and non-clinicians.
- Support the delivery of the corporate governance and assurance requirements and any internal/external assurance processes.
- To undertake risk management and clinical governance activities within own area of responsibility and contribute towards the delivery of the appropriate quality standards and targets outlined in the Trusts Risk Management Strategy.
Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
Priority will be given to staff at risk candidates.
We reserve the right to close the application window early if we receive a high volume of suitable applications.
Job description
Job responsibilities
- Effectively assist the medicines area of the Medicines Packing Unit and help ensure that demand of medicines is met across the Trust and that medicines are kept in a secure manner.
- Communicate effectively with internal and external stakeholders including medicines management staff, health care professionals and delivery personnel.
- Supply bulk medicines stock to ambulance station in accordance to agreed stock lists, schedules and timetables.
- Produce accurate picking lists, delivery notes and/ or to-follows using the medicines management computer system.
- Process requests from stations and deal effectively with different queries.
- Ensure station orders are booked out and completed in a timely manner to meet delivery/transport times.
- Ensure orders are checked and packed appropriately and any errors corrected before dispatch.
- Assist with the receipt of goods into Stores, ensuring correct storage of stock taking account of Good Distribution Practice and rotation of expiry dates.
- Participate in the receipt/ checking of goods from different suppliers and booking in the deliveries on the medicines management computer system if necessary.
- Ensure that any associated paperwork is correct, processed and filed according to departmental procedures.
- Monitor and advise the pharmacy technicians on actual and potential out of stock items to maintain adequate stock levels at all times
- Process and dispatch to-follow items, ensuring computer files and paperwork are updated.
- Ensure information on to-follow items is disseminated to relevant staff and stock shortages are pro-actively managed.
- Input, process and file data both computerised and paper based to ensure accurate record keeping and to facilitate its timely retrieval.
- Ensure all areas are kept clean, tidy and well organised to provide a safe working environment.
- To support the development and delivery medicine management training, if required and agreed for a range of individuals including clinicians and non-clinicians.
- Support the delivery of the corporate governance and assurance requirements and any internal/external assurance processes.
- To undertake risk management and clinical governance activities within own area of responsibility and contribute towards the delivery of the appropriate quality standards and targets outlined in the Trusts Risk Management Strategy.
Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
Priority will be given to staff at risk candidates.
We reserve the right to close the application window early if we receive a high volume of suitable applications.
Person Specification
Qualifications, Accreditations, Education
Essential
- GCSE Grades A-C in English Language, Maths and double Science
Experience
Essential
- Experience of working in a team
- Previous work with or within an NHS Trust
Knowledge and Skills
Essential
- Understand issues involved in stock control and medicines distribution
- Interested in and have knowledge of the use of medicines
- Understand the importance of quality issues
- Able to accurately perform calculations
- Able to work to policies and procedures
- Ability to apply technical pharmacy knowledge and critically compare a range of options
- Understanding of COSHH regulations, Health and Safety at Work Act
- Good prioritisation/organisation skills
- Ability to influence others
- Good IT skills including data entry
- Good Analytical skills
- Good Communication skills (including verbal and written)
Person Specification
Qualifications, Accreditations, Education
Essential
- GCSE Grades A-C in English Language, Maths and double Science
Experience
Essential
- Experience of working in a team
- Previous work with or within an NHS Trust
Knowledge and Skills
Essential
- Understand issues involved in stock control and medicines distribution
- Interested in and have knowledge of the use of medicines
- Understand the importance of quality issues
- Able to accurately perform calculations
- Able to work to policies and procedures
- Ability to apply technical pharmacy knowledge and critically compare a range of options
- Understanding of COSHH regulations, Health and Safety at Work Act
- Good prioritisation/organisation skills
- Ability to influence others
- Good IT skills including data entry
- Good Analytical skills
- Good Communication skills (including verbal and written)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London Ambulance Service NHS Trust
Address
Trust HQ
220 Waterloo Road
LONDON
Greater London
SE1 8SD
United Kingdom
Employer's website
https://www.londonambulance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
London Ambulance Service NHS Trust
Address
Trust HQ
220 Waterloo Road
LONDON
Greater London
SE1 8SD
United Kingdom
Employer's website
https://www.londonambulance.nhs.uk/ (Opens in a new tab)
Apply Now
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Waiting List Administrative Assistant
Bedfordshire Hospitals NHS Foundation Trust View all jobs
Posted 20 day(s) ago
Reference: 2339714
Job summary
The postholder is responsible for assisting the Waiting List coordinator in the day-to-day coordination of inpatient waiting lists and theatre lists using multiple system applications, managing emails and phones calls in a timely manner. This requires the postholder to be the main point of contact for patients and staff at all levels. The postholder will be required to work independently as well as within the Waiting List team. Effective communication and good keyboard skills are essential for this post
Main duties of the job
Using Trust Systems on a daily basis, the postholder will be required to interpret and input data promptly and accurately, Additional duties will include telephone contact with patients, their relatives, and a broad range of staff across both the organisation, and our partner providers,
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarise yourself with all requirements of the job
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
418-COR8209-HC
Job locations
Bedford
Bedford hospital
Bedford
MK42 9DJ
United Kingdom
Job description
Job responsibilities
The postholder will assist the Waiting List coordinator with the following responsibilities:
1. Using the ICE system on a daily basis to review ETCI requests to create accurate waiting list entries on the Trust PAS system. Including Surgeon, Speciality, Priority, List name, admission type, anaesthetic type, who can operate, Inpatient or Daycase, admitting ward, surgical procedure required. Using the surgical procedure name to look against the ATOM times to form the operation time allocated.
2. Entering the waiting list coding of the procedure into the Trust PAS system and essential comments into the waiting list for the management of the patient for example if they are suitable for weekend operating, a combined operating list, available at short notice.
3. To ensure that essential information is entered onto the operating list comments so all theatre staff are informed of required data for example wheelchair bound hoist required, latex allergies, diabetic, MRSA.
4. Assist waiting List Coordinator to act upon the confirmed theatre timetables to compile and maintain accurate and appropriate theatre lists in a timely manner using the Patient Tracking List and Waiting list to date patients giving reasonable notice which take into account factors including case mix, theatres equipment, Imaging availability, theatre time, clinical need, list order of operating list etc
5. Ensure that patients on the elective waiting list are offered admission dates taking into account clinical priority and length of wait in accordance with the Trusts Patient Access policy actively working towards meeting the waiting list targets.
6. To ensure that all patients are informed of correct fasting instructions for their surgery in accordance with their anaesthetic type, admission time and theatre list order and that all correspondence to patients are printed from the Trust PAS system and posted on a daily basis.
7. To notify and/or negotiate with patients either directly or by telephone regarding their admission date for surgery (or other procedure) and process the necessary documentation.
8. Take the appropriate action following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised.
9. Book Interpreters if required for pre-operative health checks and surgical admission dates when notified.
10. This role requires a high level of concentration to be maintained, precise, analytical, accurate detailed work and regular emotional effort when initiating and responding to patients on the telephone.
11. To develop good working relationships with the consultants, service managers and their clinical teams and medical secretaries, regularly liaise with them concerning management of their waiting lists and theatre lists.
12. To develop good working relationships with other key areas within the hospital such as Outpatients, Wards, and Theatres to ensure effective communication is maintained at all times. Referring concerns or difficult issues to the Team Leader.
13. To manage telephone calls and voicemail messages in a timely manner to ensure that operations dates or pre- op appointments are re-arranged or cancelled whilst replacing any cancellations.
14. To deal with any routine patient, GP or other staff members enquiries in the best manner possible even if unrelated to inpatient waiting lists.
15. To maintain an accurate and up-to-date audit trail for all patients both on the computerised waiting list and by retaining manual records in an organised manner.
16. To assist in making distressing phone calls to patients informing them of the cancellation of surgery at the last minute due to reasons outside of the Trust control for example equipment failure or winter bed pressures. To remain calm and professional at all times acting with empathy and sensitivity to the patients needs.
Tprovide cross cover for the waiting list office during times of leave to maintain the service needs and assist in the training of new staf
Job description
Job responsibilities
The postholder will assist the Waiting List coordinator with the following responsibilities:
1. Using the ICE system on a daily basis to review ETCI requests to create accurate waiting list entries on the Trust PAS system. Including Surgeon, Speciality, Priority, List name, admission type, anaesthetic type, who can operate, Inpatient or Daycase, admitting ward, surgical procedure required. Using the surgical procedure name to look against the ATOM times to form the operation time allocated.
2. Entering the waiting list coding of the procedure into the Trust PAS system and essential comments into the waiting list for the management of the patient for example if they are suitable for weekend operating, a combined operating list, available at short notice.
3. To ensure that essential information is entered onto the operating list comments so all theatre staff are informed of required data for example wheelchair bound hoist required, latex allergies, diabetic, MRSA.
4. Assist waiting List Coordinator to act upon the confirmed theatre timetables to compile and maintain accurate and appropriate theatre lists in a timely manner using the Patient Tracking List and Waiting list to date patients giving reasonable notice which take into account factors including case mix, theatres equipment, Imaging availability, theatre time, clinical need, list order of operating list etc
5. Ensure that patients on the elective waiting list are offered admission dates taking into account clinical priority and length of wait in accordance with the Trusts Patient Access policy actively working towards meeting the waiting list targets.
6. To ensure that all patients are informed of correct fasting instructions for their surgery in accordance with their anaesthetic type, admission time and theatre list order and that all correspondence to patients are printed from the Trust PAS system and posted on a daily basis.
7. To notify and/or negotiate with patients either directly or by telephone regarding their admission date for surgery (or other procedure) and process the necessary documentation.
8. Take the appropriate action following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised.
9. Book Interpreters if required for pre-operative health checks and surgical admission dates when notified.
10. This role requires a high level of concentration to be maintained, precise, analytical, accurate detailed work and regular emotional effort when initiating and responding to patients on the telephone.
11. To develop good working relationships with the consultants, service managers and their clinical teams and medical secretaries, regularly liaise with them concerning management of their waiting lists and theatre lists.
12. To develop good working relationships with other key areas within the hospital such as Outpatients, Wards, and Theatres to ensure effective communication is maintained at all times. Referring concerns or difficult issues to the Team Leader.
13. To manage telephone calls and voicemail messages in a timely manner to ensure that operations dates or pre- op appointments are re-arranged or cancelled whilst replacing any cancellations.
14. To deal with any routine patient, GP or other staff members enquiries in the best manner possible even if unrelated to inpatient waiting lists.
15. To maintain an accurate and up-to-date audit trail for all patients both on the computerised waiting list and by retaining manual records in an organised manner.
16. To assist in making distressing phone calls to patients informing them of the cancellation of surgery at the last minute due to reasons outside of the Trust control for example equipment failure or winter bed pressures. To remain calm and professional at all times acting with empathy and sensitivity to the patients needs.
Tprovide cross cover for the waiting list office during times of leave to maintain the service needs and assist in the training of new staf
Person Specification
Qualifications
Essential
- Educated to GCSE level including English and maths or equivalent
Desirable
- experience of NHS/ healthcare environment
Experiance
Desirable
- Previous experience in a waiting list office
- Recent experience working within an NHS administrate environment following set standards and procedures
Communication
Essential
- Ability to communicate professionally and effectively at all times -by telephone, in writing or face to face
- Ability to work as part of a team
Desirable
- Previous experience in a waiting list office
skills and knowledge
Essential
- strong customer service skills.
- maintain accuracy and attention to detail and a high level of concentration
Desirable
- knowledge of IPM and ICE packages
- Knowledge of medical terminology
Personal skills
Essential
- Demonstrates time management skills
- demonstrates a flexible approach to work
physical / mental effort
Essential
- resilience to work place pressure - ability to prioritise and meet deadlines
Person Specification
Qualifications
Essential
- Educated to GCSE level including English and maths or equivalent
Desirable
- experience of NHS/ healthcare environment
Experiance
Desirable
- Previous experience in a waiting list office
- Recent experience working within an NHS administrate environment following set standards and procedures
Communication
Essential
- Ability to communicate professionally and effectively at all times -by telephone, in writing or face to face
- Ability to work as part of a team
Desirable
- Previous experience in a waiting list office
skills and knowledge
Essential
- strong customer service skills.
- maintain accuracy and attention to detail and a high level of concentration
Desirable
- knowledge of IPM and ICE packages
- Knowledge of medical terminology
Personal skills
Essential
- Demonstrates time management skills
- demonstrates a flexible approach to work
physical / mental effort
Essential
- resilience to work place pressure - ability to prioritise and meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Bedfordshire Hospitals NHS Foundation Trust
Address
Bedford
Bedford hospital
Bedford
MK42 9DJ
United Kingdom
Employer's website
https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)
Employer details
Employer name
Bedfordshire Hospitals NHS Foundation Trust
Address
Bedford
Bedford hospital
Bedford
MK42 9DJ
United Kingdom
Employer's website
https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Full Time Care Navigator (Receptionist)
Pocklington Group Practice View all jobs
Posted 20 day(s) ago
Reference: 2339710
Job summary
We are looking to recruit a new Care Navigator.
The working hours are 37 per week split over 4 days plus participation in the Saturday morning rota and the 'extended hours' initiative on some weekday evenings.
For hours worked Monday to Friday 0800-1800 hours, the salary will be based on the real living wage, dependent upon age. Hours worked on a Saturday will be paid at time and a third.
Interviews will take place on Monday 12 October 2026.
Main duties of the job
The successful applicant will need to be versatile and have excellent organisational, computer and people skills as well as a clear understanding of confidentiality and the need to maintain confidentiality. The role is varied and involves dealing with patients, both face to face and on the telephone, for both routine and urgent queries, using the clinical administration system to record, code and upload documents, routine duties relating to prescriptions and other work as appropriate and relevant within the Practice.
They will also provide general assistance to the Practice team, internal and external colleagues and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
About us
Pocklington Group Practice is a friendly, pro-active General Practice located in a purpose-built, state of the art healthcare facility, set in the picturesque and growing Yorkshire market town of Pocklington, East Yorkshire. We are a dispensing, training, teaching and paperlite Systm1 practice serving circa 19,000 patients.
Some of the benefits connected with working for Pocklington Group Practice include:
Annual leave of 5 weeks plus bank holidays pro-rata plus a day for your birthday.
Sick pay scheme.
Simply Health benefit scheme, after one year's service.
The NHS Pension Scheme is automatically available to members of staff unless opt out is desired.
Kitchen and staff rest room for tea/lunch breaks free beverages of tea, coffee provided.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£13.45 an hour real living wage, dependent upon age.
Contract
Permanent
Working pattern
Full-time
Reference number
A1360-26-0014
Job locations
The Beckside Centre
1 Amos Drive
Pocklington
East Riding of Yorkshire
YO42 2BS
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
To provide full reception duties for a busy GP Practice by receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
To provide general assistance to the Practice team, internal and external colleagues and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
JOB RESPONSIBILITIES
Administration
- To have a thorough knowledge of all practice procedures.
- To work in accordance with written protocols.
- Pulling/filing notes and updating as necessary.
- Using the clinical IT system:
- Carry out registrations and deductions of patients.
- Scanning and coding documents into patient records.
- Allocating documents using the clinical IT system.
- Updating patient records.
- Supporting patients with online access registration.
- Scan and photocopy as requested.
Reception
- Receiving patients, consulting with members of the Practice team.
- Handing completed repeat prescriptions to patient whilst maintaining confidentiality.
- Be able to cover all reception positions as necessary.
- Handling cash in accordance with protocols.
- Ensure all handovers to staff are conducted efficiently and comprehensively, to ensure continuity of care.
Appointments
- Process appointment requests from patients/Practice team by telephone and in person.
- Deal with visits/requests.
Other Tasks
- Ensure building security.
- Undertake all other duties identified by your manager/employer as considered commensurate to the post, as the role may change, develop or evolve with time.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice's Health and Safety Policy and the Practice's Infection Control Policy and published procedures. This will include:
- Using personal security systems within the workplace according to Practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
- Undertaking periodic training.
- Reporting potential risks identified.
- Demonstrate due regard for safeguarding.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Attend appropriate training as directed by Practice management.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will:
- Apply Practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
- Attend appropriate training as directed by Practice management.
Job description
Job responsibilities
JOB SUMMARY
To provide full reception duties for a busy GP Practice by receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
To provide general assistance to the Practice team, internal and external colleagues and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
JOB RESPONSIBILITIES
Administration
- To have a thorough knowledge of all practice procedures.
- To work in accordance with written protocols.
- Pulling/filing notes and updating as necessary.
- Using the clinical IT system:
- Carry out registrations and deductions of patients.
- Scanning and coding documents into patient records.
- Allocating documents using the clinical IT system.
- Updating patient records.
- Supporting patients with online access registration.
- Scan and photocopy as requested.
Reception
- Receiving patients, consulting with members of the Practice team.
- Handing completed repeat prescriptions to patient whilst maintaining confidentiality.
- Be able to cover all reception positions as necessary.
- Handling cash in accordance with protocols.
- Ensure all handovers to staff are conducted efficiently and comprehensively, to ensure continuity of care.
Appointments
- Process appointment requests from patients/Practice team by telephone and in person.
- Deal with visits/requests.
Other Tasks
- Ensure building security.
- Undertake all other duties identified by your manager/employer as considered commensurate to the post, as the role may change, develop or evolve with time.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice's Health and Safety Policy and the Practice's Infection Control Policy and published procedures. This will include:
- Using personal security systems within the workplace according to Practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
- Undertaking periodic training.
- Reporting potential risks identified.
- Demonstrate due regard for safeguarding.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Attend appropriate training as directed by Practice management.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will:
- Apply Practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
- Attend appropriate training as directed by Practice management.
Person Specification
Qualifications
Essential
- Good general secondary education.
Experience
Desirable
- Previous experience of working directly with members of the public in a busy environment.
- Previous experience of working directly with members of the public in a busy NHS environment.
- Experience of answering telephone calls in a high call-volume environment.
- Experience of working/being part of a team.
Skills
Essential
- Keyboard skills
- Library and indexing skills
- Literacy skills
- Verbal communication skills - ability to deal with people in person and on the telephone
- Verbal: vocabulary, pitch, tone, inflection of voice
- Strong appreciation of customer service skills
- Awareness of diversity issues; works in a postive, non-discriminatory way
Desirable
- Microsoft Office software
- Numeracy skills
- Verbal reasoning skills
- Body language: positive and self assured
Qualities and Attributes
Essential
- Dress: smart and appropriate
- Speech: clear and articulate
- Manner: pleasant and professional
- Flexible approach to undertaking a wide variety of tasks
- Flexible with regard to working hours, holiday cover, extended hours, weekends
- Able to undertake training outside of normal working hours, if necessary
- Interested in/aptitude for learning new skills/taking on new challenges
- Comfortable working to agreed objectives
- Ability to make decisions within defined procedures/legislation
- Understanding, acceptance and adherence to the need for strict confidentiality
- Able to work under pressure
Person Specification
Qualifications
Essential
- Good general secondary education.
Experience
Desirable
- Previous experience of working directly with members of the public in a busy environment.
- Previous experience of working directly with members of the public in a busy NHS environment.
- Experience of answering telephone calls in a high call-volume environment.
- Experience of working/being part of a team.
Skills
Essential
- Keyboard skills
- Library and indexing skills
- Literacy skills
- Verbal communication skills - ability to deal with people in person and on the telephone
- Verbal: vocabulary, pitch, tone, inflection of voice
- Strong appreciation of customer service skills
- Awareness of diversity issues; works in a postive, non-discriminatory way
Desirable
- Microsoft Office software
- Numeracy skills
- Verbal reasoning skills
- Body language: positive and self assured
Qualities and Attributes
Essential
- Dress: smart and appropriate
- Speech: clear and articulate
- Manner: pleasant and professional
- Flexible approach to undertaking a wide variety of tasks
- Flexible with regard to working hours, holiday cover, extended hours, weekends
- Able to undertake training outside of normal working hours, if necessary
- Interested in/aptitude for learning new skills/taking on new challenges
- Comfortable working to agreed objectives
- Ability to make decisions within defined procedures/legislation
- Understanding, acceptance and adherence to the need for strict confidentiality
- Able to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pocklington Group Practice
Address
The Beckside Centre
1 Amos Drive
Pocklington
East Riding of Yorkshire
YO42 2BS
United Kingdom
Employer's website
Employer details
Employer name
Pocklington Group Practice
Address
The Beckside Centre
1 Amos Drive
Pocklington
East Riding of Yorkshire
YO42 2BS
United Kingdom
Employer's website
Apply Now
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Posted 20 day(s) ago
Reference: 2339661
Job summary
We are looking for a permanent part-time Medical Receptionist to join our team based at The Whitswood Practice part of Better Health MCR. The post is 16 hours per week: Wednesday: 8:30-13:45, Thursday 08:30-14:00, Friday 13:00 - 18:15.
The postholder will be required to work flexibly and to provide cover for absence and busy periods. As part of this, they may be required to work Saturdays. There may also be a requirement for the postholder to work at our other practices from time to time.
Salary will be within the range £26,300 to £27,581 (pro rata for part time) depending on experience. We offer 5.4 - 6.6 weeks holiday plus bank holidays (pro rata) and optional membership of the NHS Pension Scheme
Main duties of the job
Working as part of the Reception Team to provide the practices front-of-house service, including welcoming patients and visitors, understanding and interpreting patients needs, resolving queries where possible or signposting patients to the appropriate service or appointment. The team also carries out some administrative tasks. The team must provide a responsive, courteous, calm and efficient service at all times, to enable and support patient care. The team has to respond to circumstances and a positive and flexible approach is required.
About us
We are Better Health MCR: thinking differently, breaking barriers, improving lives. You can read more about us on our website and in our mission document, using the links on the right.
We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices: The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) and which has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. In total we have over 44,000 patients.
Our patients are very diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.
Our staff team of about 140 people has a huge range of fantastic skills and experience. Our shared (ARRS) staff are fully integrated into our services, providing a seamless service for patients.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£26,300 to £27,581 a year
Contract
Permanent
Working pattern
Part-time
Reference number
A4060-26-0021
Job locations
The Whitswood Practice
2 Whitswood Close
Alexandra Health Centre
Manchester
M16 7AP
United Kingdom
Job description
Job responsibilities
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is part-time (16 hours per week) and will be mostly based at The Whitswood Practice, Alexandra Park Health Centre, although you will need to be able to travel to our other sites if needed.
Salary will be in the range £26,300 to £27,581 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]
Recruitment process
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.
Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.
The closing date for applications is 25/09/26 This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be informed via email / phone and be invited to attend a face to face interview.
Formal interviews will be held on the week commencing 28/09/2026
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
Job description
Job responsibilities
An outline of the job is above. For the full job description please see the supporting document on the right/below.
The post is part-time (16 hours per week) and will be mostly based at The Whitswood Practice, Alexandra Park Health Centre, although you will need to be able to travel to our other sites if needed.
Salary will be in the range £26,300 to £27,581 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]
Recruitment process
Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.
Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.
The closing date for applications is 25/09/26 This date may be brought forward if there are a large number of applications, so please do not delay.
Short-listed candidates will be informed via email / phone and be invited to attend a face to face interview.
Formal interviews will be held on the week commencing 28/09/2026
Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.
Person Specification
Personal Skills and Abilities
Essential
- Excellent communication skills (both verbally and written).
- Excellent IT skills.
- The ability to work calmly and effectively in a busy environment whilst dealing with multiple tasks, prioritising them accordingly.
- The ability to deal with sensitive personal information and respect our patients' right to confidentiality.
- Good people skills with both colleagues and patients, being able to work as part of a busy team demonstrating understanding, compassion and assertiveness when appropriate.
Experience
Essential
- Experience working with the public, preferably in a customer service role.
- Experience of completing a variety of administrative and clerical tasks.
- Experience using computers with a variety of different software packages, and good keyboard skills.
- Experience of dealing with challenging behaviours and emotional situations.
Qualifications
Essential
- A good standard of grammar and spelling in the English language.
- General education to GCSE level or equivalent.
- You must be eligible to work in the UK. Visa sponsorship is not available for this role, and there is a significant training period. Therefore, you must meet one of the following requirements: British or Irish citizen, or, indefinite leave to remain in the UK, or, a Student Visa that allows you to work the required hours and which expires no less than 18 months after the application closing date. If you are a British or Irish citizen, state that, and otherwise state your visa status.
Desirable
- Training or qualifications in customer service, IT or other related areas.
Other
Essential
- A commitment to our organisational values to provide the best possible service to a diverse inner-city population.
- An excellent attendance record in previous roles.
Person Specification
Personal Skills and Abilities
Essential
- Excellent communication skills (both verbally and written).
- Excellent IT skills.
- The ability to work calmly and effectively in a busy environment whilst dealing with multiple tasks, prioritising them accordingly.
- The ability to deal with sensitive personal information and respect our patients' right to confidentiality.
- Good people skills with both colleagues and patients, being able to work as part of a busy team demonstrating understanding, compassion and assertiveness when appropriate.
Experience
Essential
- Experience working with the public, preferably in a customer service role.
- Experience of completing a variety of administrative and clerical tasks.
- Experience using computers with a variety of different software packages, and good keyboard skills.
- Experience of dealing with challenging behaviours and emotional situations.
Qualifications
Essential
- A good standard of grammar and spelling in the English language.
- General education to GCSE level or equivalent.
- You must be eligible to work in the UK. Visa sponsorship is not available for this role, and there is a significant training period. Therefore, you must meet one of the following requirements: British or Irish citizen, or, indefinite leave to remain in the UK, or, a Student Visa that allows you to work the required hours and which expires no less than 18 months after the application closing date. If you are a British or Irish citizen, state that, and otherwise state your visa status.
Desirable
- Training or qualifications in customer service, IT or other related areas.
Other
Essential
- A commitment to our organisational values to provide the best possible service to a diverse inner-city population.
- An excellent attendance record in previous roles.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Better Health MCR
Address
The Whitswood Practice
2 Whitswood Close
Alexandra Health Centre
Manchester
M16 7AP
United Kingdom
Employer's website
https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Better Health MCR
Address
The Whitswood Practice
2 Whitswood Close
Alexandra Health Centre
Manchester
M16 7AP
United Kingdom
Employer's website
https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)
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Posted 20 day(s) ago
Reference: 2339653
Job summary
We are pleased to be able to offer a fantastic opportunity to join a vibrant, forward thinking, friendly and supportive team. We are a high QOF achieving practice and pride ourselves on working collaboratively to support all team members.
We are looking for a salaried GP on a fixed term contract to cover 6 sessions a week. This is to commence as soon as possible to cover maternity leave
Main duties of the job
You will need to have the skills to resolve and manage issues as they arise and be able to prioritise your workload, be flexible for the needs of the business and able to consider business constraints and service user needs. You will also need to have a consistent and compassionate approach with our service users at all times and an interest in woman's health.
Liaising with patients and colleagues is a key part of the role so you must have an excellent telephone manner and good communication skills, be reliable, trustworthy, and have a caring and empathetic manner. Good IT skills and experience are essential.
About us
Green Valleys Health is a NHS GP Practice based in North East Bristol.
Clinical skill mix consists of 3 Partners, 10 Salaried GP's, 3 Prescribing ANP's, Practice Nurses and HCA's.
Emis Web Clinical system and docman.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£11,950 a session
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Flexible working
Reference number
A2268-26-0006
Job locations
St Luke’s Close
Emersons Green
Bristol
BS16 7AL
United Kingdom
Leap Valley Medical Centre
Beaufort Road
Downend
Bristol
BS16 6UG
United Kingdom
Job description
Job responsibilities
- The Salaried GP will play an integral role in ensuring and integrated and focused healthcare provision relevant to the differing needs of the patient population.
- The Salaried GP will be part a multi-disciplinary team providing a full range of general medical services to patient groups
Main Duties and Responsibilities
- The successful candidate will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities
- In accordance with Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties F2F, telephone consults and queries along with paperwork and correspondence in a timely manner.
- Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury.
- To arrange referrals of patients, as appropriate for the provision of any other services as appropriate.
- To deliver any enhanced services that the practice has contracted to deliver.
- To deliver a service to patients within our triage system, using our E-Consult platform.
- Speciality of women's health is desirable.
Other Duties
- Attend Clinical Huddles and meetings within the practice setting where appropriate.
- Awareness of and compliance with all relevant Practice Policies, eg, Prescribing, confidentiality, data protection, health and Safety etc.
Job description
Job responsibilities
- The Salaried GP will play an integral role in ensuring and integrated and focused healthcare provision relevant to the differing needs of the patient population.
- The Salaried GP will be part a multi-disciplinary team providing a full range of general medical services to patient groups
Main Duties and Responsibilities
- The successful candidate will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities
- In accordance with Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties F2F, telephone consults and queries along with paperwork and correspondence in a timely manner.
- Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury.
- To arrange referrals of patients, as appropriate for the provision of any other services as appropriate.
- To deliver any enhanced services that the practice has contracted to deliver.
- To deliver a service to patients within our triage system, using our E-Consult platform.
- Speciality of women's health is desirable.
Other Duties
- Attend Clinical Huddles and meetings within the practice setting where appropriate.
- Awareness of and compliance with all relevant Practice Policies, eg, Prescribing, confidentiality, data protection, health and Safety etc.
Person Specification
Qualifications
Essential
- Performer List Registration.
- Safeguarding Level 3
- Professional Qualifications
- Speciality in Women's Health
- EMIS Web
- Docman
Person Specification
Qualifications
Essential
- Performer List Registration.
- Safeguarding Level 3
- Professional Qualifications
- Speciality in Women's Health
- EMIS Web
- Docman
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Green Valleys Health
Address
St Luke’s Close
Emersons Green
Bristol
BS16 7AL
United Kingdom
Employer's website
Employer details
Employer name
Green Valleys Health
Address
St Luke’s Close
Emersons Green
Bristol
BS16 7AL
United Kingdom
Employer's website
Apply Now
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Clinical Support Worker, Band 3
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 20 day(s) ago
Reference: 2339641
Job summary
Clinical Support Worker band 3, 36 hours Maternity Cover
An exciting opportunity has arisen to work on Ward 1 at the West Cumberland Hospital, Whitehaven. Ward 1 is a surgical elective ward providing care for Orthopaedic, Gynaecology, Breast Care and General surgical patients. We also accept surgical and gynaecological emergency admissions from A&E, WOPD and SDEC. We provide post-operative rehabilitation for Orthopaedic Trauma and general Surgical patients from CIC. Medical outliers within the ward are well supported by experienced ACP' and in-house Medical Consultant.
We offer extended learning opportunities to enhance your skills and support further education.
Main duties of the job
The successful candidates will work in support of the registered nursing team in providing the fundamentals of care for our patients. You will be expected to undertake the Care Certificate to enhance your knowledge and the care that you provide.
The role requires staff to work days, nights and weekends.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
262-A-26-8207289
Job locations
West Cumberland Hospital
Homewood road
Whitehaven
CA28 8JG
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment
NCIC can offer successful future employees the following
benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of care and related procedures
- Clinical observations
- Knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable
- oUndertaken relevant additional training for Clinical Support Workers
Knowledge & Experience
Essential
- Experience of working in health or social care
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Aptitudes
Essential
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
- Caring and empathetic
- Motivated and with a pro-active approach
- Ability to work independently and as part of a team
- Committed to providing high quality patient care
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care
- Personal resilience
- Ability to work calmly and effectively under pressure
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable
Desirable
- Keyboard skills.
- Venepuncture
Personal Circumstances
Essential
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service
Desirable
- oAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Other requirements
Essential
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours
Person Specification Qualifications Essential Level 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; Theoretical knowledge Experience of a range of care and related procedures Clinical observations Knowledge of data protection legislation and health and safety at work legislation National Care Certificate or commitment to complete within 12 weeks of commencing employment Numeracy and Literacy Level 2 Desirable oUndertaken relevant additional training for Clinical Support Workers Knowledge & Experience Essential Experience of working in health or social care Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision Understanding of the importance of robust, accurate, clear, timely documentation. Insight into behaviours and skills of a carer and the need for effective team work. Knowledge of Safeguarding. Understanding work-related boundaries Awareness of GDPR and the need for confidentiality Desirable Familiarity with current NHS and social care policies Computer skills Clinical policies and procedures Evidence of understanding of Trust Business Experience of working in the Trust previously Skills and Aptitudes Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. Time-keeping, planning and prioritisation skills Basic IT skills to use electronic patient records and other Trust systems. Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics. Ability to demonstrate the importance of holistic person centred care and related procedures. Attention to detail Ability to use initiative appropriately. Ability to demonstrate the compassionate values and behaviours needed for dignified care. Desire to encourage and support patients to remain as independent as possible Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals Caring and empathetic Motivated and with a pro-active approach Ability to work independently and as part of a team Committed to providing high quality patient care Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care Personal resilience Ability to work calmly and effectively under pressure Presents self as courteous, respectful and helpful and understands importance of professional image. Reliable, adaptable and dependable Desirable Keyboard skills. Venepuncture Personal Circumstances Essential Willing to work flexible hours including nights, weekends and bank holidays Flexible and versatile approach to meet the needs of the service Desirable oAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site. Other requirements Essential Promote equality and value diversity Adhere to Trust Values and professional behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Homewood road
Whitehaven
CA28 8JG
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Homewood road
Whitehaven
CA28 8JG
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Apply Now
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Clerk Typist, Surgical Collaborative
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 20 day(s) ago
Reference: 2339637
Job summary
Clerk Typist, Band 2 - 22.5 hours (Monday to Wednesday
Cumberland Infirmary, Carlisle
This is an opportunity to join the Surgical Collaborative, which provides services throughout Cumbria in a number of varied clinical settings. The service aims to provide a high quality, locally delivered, patient focussed service.
This role will be crucial to the efficient day to day delivery of the service.
We are looking for a competent and professional Clerk Typist who can achieve between 50 - 60 words per minute average typing speed with recent or relevant experience in a similar role and regularly producing professional letters/documents. The post will be based at Cumberland Infirmary typing for Consultants, Specialist Doctors and Nurse Practitioners.
Main duties of the job
In this role you will often be the first point of contact for our patients therefore a professional, patient focused approach is key at all times. You will provide a high standard of administration support to the clinical team, liaising with other departments, patients, NHS Trusts and external agencies.
You must be educated to GCSE (minimum C Grade) standard, be trained to RSA level 2 standard and/or an NVQ level 2 in Administration and/or have the relevant typing experience, preferably having an administration background.
We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively
Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
262-A-26-8239315
Job locations
Cumberland Infirmary
Carlisle
CA2 7HY
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- GCSE in English language or equivalent
- RSA 2 word processing or equivalent
Knowledge and Experience
Essential
- oUse of a computer.
- oConfidentiality.
- oEquality issues
Desirable
- oMedical terminology
- oMicrosoft Office
- oAudio typing.
- oClerical or office based work
Skills and Aptitudes
Essential
- Good communication skills
- Able to work as part of a team
- Able to use initiative appropriately
- Able to prioritise work to meet deadlines
- Ability to maintain high standards of work.
Desirable
- Use of IT systems
Other Requirements
Essential
- Flexible approach to working patterns.
- Willing to undertake training and development
Person Specification Qualifications Essential GCSE in English language or equivalent RSA 2 word processing or equivalent Knowledge and Experience Essential oUse of a computer. oConfidentiality. oEquality issues Desirable oMedical terminology oMicrosoft Office oAudio typing. oClerical or office based work Skills and Aptitudes Essential Good communication skills Able to work as part of a team Able to use initiative appropriately Able to prioritise work to meet deadlines Ability to maintain high standards of work. Desirable Use of IT systems Other Requirements Essential Flexible approach to working patterns. Willing to undertake training and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Carlisle
CA2 7HY
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Carlisle
CA2 7HY
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
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Posted 20 day(s) ago
Reference: 2339632
Job summary
We are seeking a Behavioural Scientist who will work as part of the Behavioural Science and Insights Unit (BSIU), an all-hazards, responsive team within the Science Group at the UK Health Security Agency (UKHSA). They will support the BSIU in delivering behavioural and social science expertise to inform UKHSA's health protection and health security priorities.
Specifically, this Behavioural Scientist role will provide support to the BSIU Behavioural Science Team Leaders to provide robust, expert advice and guidance to internal and external stakeholders on all matters relating to behavioural and social science in support of the all-hazards activities of the organisation.
They will be expected to conduct applied research and evaluation projects, utilising qualitative and quantitative methodologies, applying theoretical models and frameworks appropriate to the context of the work. The BSIU also work in support of the public health incident and emergency response functions of the organisation and will play a role in supporting UKHSA's role as a Category 1 response organisation, through the provision of rapid behavioural science-related evidence synthesis and advice. This role will therefore require expertise in the behavioural and social sciences and will require the postholder to work as part of an integrated team with multidisciplinary stakeholders.
Main duties of the job
The Behavioural Scientist will join a team designing/conducting/evaluating applied behavioural research projects using a range of qualitative/quantitative methodologies including rapid research and community engagement activities during public health incidents/outbreaks. They will support the analysis and interpretation of data, undertake evidence reviews and literature syntheses, and provide timely, evidence-based advice to support operational/strategic decision-making.
The BSIU also designs and delivers behavioural and communication-based interventions informed by research findings, community insights and established behavioural science frameworks. They will lead or contribute to projects, prepare high-quality reports, presentations/publications and ensure all work is delivered to robust scientific and professional standards.
The role will require the development and maintenance of effective relationships with a wide range of stakeholders including colleagues across UKHSA/government departments/local authorities/academic partners and other external organisations. They will facilitate collaboration, support stakeholder engagement activities, and help identify opportunities to strengthen partnerships and maximise the impact of behavioural science across the organisation.
The above list is not exhaustive.
About us
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£41,983 to £52,113 a year Per annum, pro-rata
Contract
Fixed term
Duration
7 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
919-SH-633004658-EXT
Job locations
Hybrid working based at any of our core HQs or Scientific Campus sites
Birmingham/Leeds/Liverpool/London/Porton/Chilton/Colindale
E14 4PU
United Kingdom
Job description
Job responsibilities
Stakeholder Management
- Support the development of key relationships with a wide range of individuals and stakeholders attending meetings, networks etc. as appropriate to role
- Establish and maintain links and collaborations within and outside UKHSA as necessary to benefit the project and/or Department
- Develop, implement and maintain a strategy for prioritising our work with those stakeholders who we rely on to achieve shared goals
- Deal with at times, challenging and/or conflicting subject matter problems in day-to-day workload referring/escalating to line management as appropriate
Management and Leadership
- Act as a role model adhering to team professional standards
- Support the development of policies and protocols for use within the BSIU/department
- Contribute to specified quality improvement and governance initiatives as agreed
- Support and contribute to the development of joint plans and system wide priorities for public health action or improvement
- Support/lead projects and support defined areas of work as agreed with line manager
- Hold delegated responsibility for designated budget in respect of the delivery of appropriate project
- To take lead responsibility for the supervision and training of junior staff allocated to the project team
The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
Essential Criteria
- First Degree in the behavioural or social science (e.g. psychology, anthropology, sociology, behavioural economics etc.)
- PhD in the behavioural sciences (e.g. psychology, anthropology, sociology, behavioural economics etc.); or MSc and equivalent relevant experience; or substantial relevant experience
- Experience in qualitative research methods in the behavioural/social sciences (e.g. thematic analysis of qualitative research data using Nvivo or other software)
- Quantitative research experience in behavioural/social science (e.g. multivariate statistical analysis)
- Experience in creating formal reports and scientific publications
- Effective verbal, written and presentation communication skills; capable of constructing and delivering clear messages accurately for a range of audiences
- Proven ability to problem solve whilst working in an unpredictable environment, often under pressure and to tight timescales
Desirable Criteria
- Ability to work collaboratively across teams, disciplines and organisations demonstrating respect and consideration for the role/ skill(s) of others
- Proficiency in the application of quantitative and qualitative research methods in a health research context
- Excellent planning and prioritisation skills and ability to manage competing demands
- Experience of internet-based search technology for behavioural and social science research, and of conducting bibliographic searching and systematic reviews
Stage 1: Application & Sift (Competency-based)
At sift stage you will be assessed against the 7 Essential Criteria listed in this job advert. You will be required to complete:
- An Application Form (Employer/Activity history section on the application)
- A 1000 word Supporting Statement - do not exceed 1000 words as we will not consider any words over this amount
This should outline how your skills, abilities, experience and knowledge provide evidence of your suitability for the role. You will receive a joint score for your Application Form and Supporting Statement.
The application form is the kind of information you would put into your CV please note you will not be able to upload or email us your CV. Please complete the Application Form in as much detail as possible.
Longlisting
In the event of a large number of applications, we may longlist into 3 piles of:
- Meets all Essential Criteria
- Meets some Essential Criteria
- Meets no Essential Criteria
Only 'Meets all Essential Criteria' will progress to Shortlisting.
Shortlisting
In the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria:
- Experience in qualitative research methods in the behavioural/social sciences (e.g. thematic analysis of qualitative research data using Nvivo or other software)
- Quantitative research experience in behavioural/social science (e.g. multivariate statistical analysis)
Desirable criteria may be used in the event of a large number of applications/successful candidates.
If you are successful at this stage, you will progress to interview. Please note feedback will not be provided at this stage.
Stage 2: Interview (Competency-based)
You will be invited to a single remote interview, via MS Teams.Interview date(s) to be confirmed.
During the interview we will assess against the below in relation to the 7 Essential Criteria:
- Knowledge
- Experience
- Skills and Abilities
You will be asked to prepare a 5-minute presentation relating to your research experience and skills. Additional information on the topic and format will be shared prior to interview. This is to further assess your Knowledge, Experience, Skills and Abilities.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants.
Salary Information
Grade: Civil Service Senior Executive Officer (SEO)
Please be aware that the salary is based on the office location.
SEO Inner: £46,310 - £52,113
SEO Outer: £44,148 - £50,121
SEO National: £41,983 - £48,128
Per annum, pro-rata
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Location
This role is being offered as hybrid working based at any of our core HQs or Scientific Campus sites.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London) or one of UKHSA's Scientific Campus sites (Colindale, Porton or Chilton).
Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard (BPSS).
Job description Job responsibilities Stakeholder Management Support the development of key relationships with a wide range of individuals and stakeholders attending meetings, networks etc. as appropriate to role Establish and maintain links and collaborations within and outside UKHSA as necessary to benefit the project and/or Department Develop, implement and maintain a strategy for prioritising our work with those stakeholders who we rely on to achieve shared goals Deal with at times, challenging and/or conflicting subject matter problems in day-to-day workload referring/escalating to line management as appropriate Management and Leadership Act as a role model adhering to team professional standards Support the development of policies and protocols for use within the BSIU/department Contribute to specified quality improvement and governance initiatives as agreed Support and contribute to the development of joint plans and system wide priorities for public health action or improvement Support/lead projects and support defined areas of work as agreed with line manager Hold delegated responsibility for designated budget in respect of the delivery of appropriate project To take lead responsibility for the supervision and training of junior staff allocated to the project team The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Essential Criteria First Degree in the behavioural or social science (e.g. psychology, anthropology, sociology, behavioural economics etc.) PhD in the behavioural sciences (e.g. psychology, anthropology, sociology, behavioural economics etc.); or MSc and equivalent relevant experience; or substantial relevant experience Experience in qualitative research methods in the behavioural/social sciences (e.g. thematic analysis of qualitative research data using Nvivo or other software) Quantitative research experience in behavioural/social science (e.g. multivariate statistical analysis) Experience in creating formal reports and scientific publications Effective verbal, written and presentation communication skills; capable of constructing and delivering clear messages accurately for a range of audiences Proven ability to problem solve whilst working in an unpredictable environment, often under pressure and to tight timescales Desirable Criteria Ability to work collaboratively across teams, disciplines and organisations demonstrating respect and consideration for the role/ skill(s) of others Proficiency in the application of quantitative and qualitative research methods in a health research context Excellent planning and prioritisation skills and ability to manage competing demands Experience of internet-based search technology for behavioural and social science research, and of conducting bibliographic searching and systematic reviews Stage 1: Application & Sift (Competency-based) At sift stage you will be assessed against the 7 Essential Criteria listed in this job advert. You will be required to complete: An Application Form (Employer/Activity history section on the application) A 1000 word Supporting Statement - do not exceed 1000 words as we will not consider any words over this amount This should outline how your skills, abilities, experience and knowledge provide evidence of your suitability for the role. You will receive a joint score for your Application Form and Supporting Statement. The application form is the kind of information you would put into your CV please note you will not be able to upload or email us your CV. Please complete the Application Form in as much detail as possible. Longlisting In the event of a large number of applications, we may longlist into 3 piles of: Meets all Essential Criteria Meets some Essential Criteria Meets no Essential Criteria Only 'Meets all Essential Criteria' will progress to Shortlisting. Shortlisting In the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria: Experience in qualitative research methods in the behavioural/social sciences (e.g. thematic analysis of qualitative research data using Nvivo or other software) Quantitative research experience in behavioural/social science (e.g. multivariate statistical analysis) Desirable criteria may be used in the event of a large number of applications/successful candidates. If you are successful at this stage, you will progress to interview. Please note feedback will not be provided at this stage. Stage 2: Interview (Competency-based) You will be invited to a single remote interview, via MS Teams.Interview date(s) to be confirmed. During the interview we will assess against the below in relation to the 7 Essential Criteria: Knowledge Experience Skills and Abilities You will be asked to prepare a 5-minute presentation relating to your research experience and skills. Additional information on the topic and format will be shared prior to interview. This is to further assess your Knowledge, Experience, Skills and Abilities. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants. Salary Information Grade: Civil Service Senior Executive Officer (SEO) Please be aware that the salary is based on the office location. SEO Inner: £46,310 - £52,113 SEO Outer: £44,148 - £50,121 SEO National: £41,983 - £48,128 Per annum, pro-rata If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Location This role is being offered as hybrid working based at any of our core HQs or Scientific Campus sites. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London) or one of UKHSA's Scientific Campus sites (Colindale, Porton or Chilton). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC). Security Clearance Level Requirement Successful candidates must pass a basic disclosure and barring security check before they can be appointed. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard (BPSS).
Person Specification
Application Form & Supporting Statement
Essential
- Application Form & Supporting Statement
Essential Criteria
Essential
- Questions on Experience, Knowledge, Skills and Abilities
Knowledge, Experience, Skills and Abilities
Essential
- Presentation relating to your research experience and skills
Person Specification Application Form & Supporting Statement Essential Application Form & Supporting Statement Essential Criteria Essential Questions on Experience, Knowledge, Skills and Abilities Knowledge, Experience, Skills and Abilities Essential Presentation relating to your research experience and skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
UK Health Security Agency
Address
Hybrid working based at any of our core HQs or Scientific Campus sites
Birmingham/Leeds/Liverpool/London/Porton/Chilton/Colindale
E14 4PU
United Kingdom
Employer's website
https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)
Employer details
Employer name
UK Health Security Agency
Address
Hybrid working based at any of our core HQs or Scientific Campus sites
Birmingham/Leeds/Liverpool/London/Porton/Chilton/Colindale
E14 4PU
United Kingdom
Employer's website
https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 20 day(s) ago
Reference: 2339629
Job summary
An exciting opportunity has arisen for an enthusiastic, motivated, and dynamic Band 5 Radiographer to join our friendly team at our satellite Radiotherapy Centre, The Christie at Salford.
At The Christie at Salford satellite centre, we deliver both radical and palliative radiotherapy to approximately 80 patients a day. The department is equipped with a CT simulator and two Elekta Versa HD Linacs, operating within an IMPAC MOSAIQ environment, offering IGRT, SGRT, IMRT, VMAT, SRS and SBRT treatments.
Excellent communication skills will be required along with the ability to be decisive, organised, approachable and hard working with the ability to work effectively and efficiently with the rest of the friendly and enthusiastic team at The Christie at Salford to provide a seamless, safe and pleasant environment for staff and patients alike. In addition, flexibility is a necessity within the small team at The Christie at Salford.
Main duties of the job
The Band 5 Radiographer is a key member of the treatment team, working to allow efficient day to day running of their designated treatment area, ensuring all aspects of treatment delivery and preparation are completed in a timely manner. This role will rotate through both the treatment and pre-treatment areas, allowing the post holder to gain knowledge and skills across both areas of the patient pathway.
Please see the Job Description and Person Specification for more information
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Pro Rata, Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
413-110867-CNS-TM
Job locations
Radiotherapy Salford - E00081
Salford
M6 8HD
United Kingdom
Job description
Job responsibilities
To ensure that the highly complex radiotherapy and imaging equipment is safe and accurate to operate, both for staff and patients; undertaking the appropriate machine checks, reporting any variances, faults and malfunctions as necessary. Undertake and evaluate radiation dose delivery complex calculations, involving a range of radiation types and energies. Interpret, monitor and evaluate the treatment prescription to ensure that radiotherapy is delivered accurately and reproducibly. Evaluate delivery of radiotherapy through application and interpretation of treatment verification procedures. Follow appropriate systems and working methods to achieve the safe, timely achievement of workload targets. Be able to accurately position patient and operate highly complex radiotherapy and imaging equipment along the radiotherapy pathway. Keep accurate records and comply with necessary policies and procedures. Analyse systematically and evaluate all data and information relevant to patients diagnosis, ensuring the patient and their relatives are treated with dignity and respect at all times. Communicate confidential sensitive information in line with information governance, and provide emotional support, to patients and their carers/relatives including children and the terminally ill. Provide information to patients and their carers about the radiotherapy pathway and expected side effects To communicate accurate and timely information with all other disciplines involved along the patients pathway. Anticipate and identify common and complex treatment related side effects, offering advice and where necessary refer to other relevant health care professionals. Apply safe and effective moving and handling skills in order to protect patients and staff and abide by Health and safety legislation in the work place. Minimise risk of and cross infection through contamination by bodily fluids/matter. In accordance of the infection control policy To implement the procedures and work instructions described for the department in the accredited Quality Management System, and report any variances. Ensure all work and actions comply with local rules and current UK Ionising Radiation Regulations (IRR) 2017 and IR(ME)R 2017. Be aware of and participate in the audit and research within the department and the implementation of new processes and techniques. Undertake training and competency to dispense medication under Patient Group Directive (PGD). Participate in the shift system, bank holidays, weekend working and on-call. Any other duties negotiated with the post holder, to develop their role in the organisation. To achieve all the competencies as outlined by the radiotherapy education team within a time period as outlined by line manager.
Teaching and Training
Participate in an annual Personal Development Review. Attend all essential training and clinical updates as required. Be capable of assimilating new ideas and techniques. Assist in the supervision and training/teaching of pre-registration students and new members of staff. Highlight to line manager all issues of poor inadequate performance, including capability and poor professional standards, for students and employees.
This job description is not exhaustive and will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the post holder
Job description
Job responsibilities
To ensure that the highly complex radiotherapy and imaging equipment is safe and accurate to operate, both for staff and patients; undertaking the appropriate machine checks, reporting any variances, faults and malfunctions as necessary. Undertake and evaluate radiation dose delivery complex calculations, involving a range of radiation types and energies. Interpret, monitor and evaluate the treatment prescription to ensure that radiotherapy is delivered accurately and reproducibly. Evaluate delivery of radiotherapy through application and interpretation of treatment verification procedures. Follow appropriate systems and working methods to achieve the safe, timely achievement of workload targets. Be able to accurately position patient and operate highly complex radiotherapy and imaging equipment along the radiotherapy pathway. Keep accurate records and comply with necessary policies and procedures. Analyse systematically and evaluate all data and information relevant to patients diagnosis, ensuring the patient and their relatives are treated with dignity and respect at all times. Communicate confidential sensitive information in line with information governance, and provide emotional support, to patients and their carers/relatives including children and the terminally ill. Provide information to patients and their carers about the radiotherapy pathway and expected side effects To communicate accurate and timely information with all other disciplines involved along the patients pathway. Anticipate and identify common and complex treatment related side effects, offering advice and where necessary refer to other relevant health care professionals. Apply safe and effective moving and handling skills in order to protect patients and staff and abide by Health and safety legislation in the work place. Minimise risk of and cross infection through contamination by bodily fluids/matter. In accordance of the infection control policy To implement the procedures and work instructions described for the department in the accredited Quality Management System, and report any variances. Ensure all work and actions comply with local rules and current UK Ionising Radiation Regulations (IRR) 2017 and IR(ME)R 2017. Be aware of and participate in the audit and research within the department and the implementation of new processes and techniques. Undertake training and competency to dispense medication under Patient Group Directive (PGD). Participate in the shift system, bank holidays, weekend working and on-call. Any other duties negotiated with the post holder, to develop their role in the organisation. To achieve all the competencies as outlined by the radiotherapy education team within a time period as outlined by line manager.
Teaching and Training
Participate in an annual Personal Development Review. Attend all essential training and clinical updates as required. Be capable of assimilating new ideas and techniques. Assist in the supervision and training/teaching of pre-registration students and new members of staff. Highlight to line manager all issues of poor inadequate performance, including capability and poor professional standards, for students and employees.
This job description is not exhaustive and will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the post holder
Person Specification
Qualifications
Essential
- Graduate level qualification in radiotherapy
Desirable
- Graduation with a registerable qualification in radiotherapy (e.g. DCR(T), BSc (Hons) or PGDip in Therapeutic Radiography)
Experience
Essential
- Evidence of clinical placements to demonstrate experience
Desirable
- Equipment and techniques. Working with ISO 9001/2008 or equivalent
Skills
Essential
- Ability to communicate well: individual, team, multidisciplinary team
- Teamwork
- Patient focused
- Attention to detail and accuracy
Desirable
- Ability to advise support workers and supervise student radiographers
- Ability to deal effectively with predictable and routine problems using defined and familiar procedures and guidelines
- Ability to manage difficult conversations
- Ability in conflict resolution with all grades of staff, patients, carers and general public
- Ability to foster a team environment, motivating colleagues
- Ability to impart messages including in group setting, utilising presentation aids as appropriate
- Reliability to work well under pressure
- Able to adapt skills to all areas of department
- Flexibility in working hours, given appropriate notice
- Ability to co-ordinate work to meet the demands of the established and developing service
- Demonstrate tolerance, sensitivity and empathy with staff and clients
- Enthusiastic and well-motivated with a commitment to providing a high standard of service
Knowledge
Essential
- Knowledge and understanding of advanced radiotherapy
- Good knowledge of other relevant legislation, guidance and national working parties in radiotherapy
Desirable
- Experience of image guided radiotherapy
- Detailed knowledge of anatomy, oncology, radiobiology and physics
- Techniques and technology including VMAT, IMRT, FFF, stereotactic radiosurgery and protons
- Evidence of competency in calculation of treatment doses
- Knowledge of IR(ME)R 2017 and IRR (2017) and responsibilities relating to own professional practice
- Knowledge of legislation such as data protection, health and safety, etc
- Awarenessofthe professional context including the role and function of the College of Radiographers, the National Radiotherapy Board and the National Radiotherapy Implementation Group
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Other
Essential
- Demonstrate ambition in personal development and in service development
Person Specification
Qualifications
Essential
- Graduate level qualification in radiotherapy
Desirable
- Graduation with a registerable qualification in radiotherapy (e.g. DCR(T), BSc (Hons) or PGDip in Therapeutic Radiography)
Experience
Essential
- Evidence of clinical placements to demonstrate experience
Desirable
- Equipment and techniques. Working with ISO 9001/2008 or equivalent
Skills
Essential
- Ability to communicate well: individual, team, multidisciplinary team
- Teamwork
- Patient focused
- Attention to detail and accuracy
Desirable
- Ability to advise support workers and supervise student radiographers
- Ability to deal effectively with predictable and routine problems using defined and familiar procedures and guidelines
- Ability to manage difficult conversations
- Ability in conflict resolution with all grades of staff, patients, carers and general public
- Ability to foster a team environment, motivating colleagues
- Ability to impart messages including in group setting, utilising presentation aids as appropriate
- Reliability to work well under pressure
- Able to adapt skills to all areas of department
- Flexibility in working hours, given appropriate notice
- Ability to co-ordinate work to meet the demands of the established and developing service
- Demonstrate tolerance, sensitivity and empathy with staff and clients
- Enthusiastic and well-motivated with a commitment to providing a high standard of service
Knowledge
Essential
- Knowledge and understanding of advanced radiotherapy
- Good knowledge of other relevant legislation, guidance and national working parties in radiotherapy
Desirable
- Experience of image guided radiotherapy
- Detailed knowledge of anatomy, oncology, radiobiology and physics
- Techniques and technology including VMAT, IMRT, FFF, stereotactic radiosurgery and protons
- Evidence of competency in calculation of treatment doses
- Knowledge of IR(ME)R 2017 and IRR (2017) and responsibilities relating to own professional practice
- Knowledge of legislation such as data protection, health and safety, etc
- Awarenessofthe professional context including the role and function of the College of Radiographers, the National Radiotherapy Board and the National Radiotherapy Implementation Group
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Other
Essential
- Demonstrate ambition in personal development and in service development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Christie NHS FT
Address
Radiotherapy Salford - E00081
Salford
M6 8HD
United Kingdom
Employer's website
Employer details
Employer name
The Christie NHS FT
Address
Radiotherapy Salford - E00081
Salford
M6 8HD
United Kingdom
Employer's website
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