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Vascular Diagnostic Administrator
Imperial College Healthcare NHS Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary The Division of Surgery, Cancer and Cardiovascular are looking for an enthusiastic and dedicated Administrator to join the Vascular Surgery Team.
1 day(s) ago
Vascular Diagnostic Administrator
Imperial College Healthcare NHS Trust
North East England
GBP 31,554 - 33,270 per year
Admin and Clerical
Job summary The Division of Surgery, Cancer and Cardiovascular are looking for an enthusiastic and dedicated Administrator to join the Vascular Surgery Team.
1 day(s) ago
Experienced Health Care Assistant - GP Setting
Sherburn Group Practice
North East England
GBP 27 - 19,006 per year
Exercise Therapist
Job summary The role of the Health Care Assistant is extremely varied and requires quick thinking, the ability to put patients quickly at ease, working withi...
1 day(s) ago
Experienced Health Care Assistant - GP Setting
Sherburn Group Practice
North East England
GBP 27 - 19,006 per year
Exercise Therapist
Job summary The role of the Health Care Assistant is extremely varied and requires quick thinking, the ability to put patients quickly at ease, working withi...
1 day(s) ago
Administrative Assistant Dorset CHIS
Provide CIC
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary This position is based in Poundbury, Dorchester, Dorset.
2 day(s) ago
Administrative Assistant Dorset CHIS
Provide CIC
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary This position is based in Poundbury, Dorchester, Dorset.
2 day(s) ago
Children's SLT Clinical Service Lead
Central and North West London NHS Foundation Trust
North East England
GBP 63,665 - 70,887 per year
Other Occupation
Job summary Ealing Community Partners has an exciting opportunity for an experienced and highly motivated SLT to join a team of Paediatric SLT Clinical Leads...
2 day(s) ago
Children's SLT Clinical Service Lead
Central and North West London NHS Foundation Trust
North East England
GBP 63,665 - 70,887 per year
Other Occupation
Job summary Ealing Community Partners has an exciting opportunity for an experienced and highly motivated SLT to join a team of Paediatric SLT Clinical Leads...
2 day(s) ago
Lead Occupational Therapist
Central and North West London NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Activity Therapist
Job summary The post holder will provide expert clinical leadership, supervision and operational support to Occupational Therapy staff within Brent Community...
2 day(s) ago
Lead Occupational Therapist
Central and North West London NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Activity Therapist
Job summary The post holder will provide expert clinical leadership, supervision and operational support to Occupational Therapy staff within Brent Community...
2 day(s) ago
Salaried GP - Fixed Term Contract
Green Valleys Health
North East England
GBP 0 - 11,275 per year
GP/General Practitioner
Job summary We are pleased to be able to offer a fantastic opportunity to join a vibrant, forward thinking, friendly and supportive team.
2 day(s) ago
Salaried GP - Fixed Term Contract
Green Valleys Health
North East England
GBP 0 - 11,275 per year
GP/General Practitioner
Job summary We are pleased to be able to offer a fantastic opportunity to join a vibrant, forward thinking, friendly and supportive team.
2 day(s) ago
Medical Secretary
East Park Medical Centre
North East England
Support Staff
Job summary Are you organised, enthusiastic and motivated, with a passion for delivering excellent patient care?
2 day(s) ago
Medical Secretary
East Park Medical Centre
North East England
Support Staff
Job summary Are you organised, enthusiastic and motivated, with a passion for delivering excellent patient care?
2 day(s) ago
Principal Clinical Psychologist
Devon Partnership NHS Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary We are looking for an 8a Principal Clinical Psychologist to join the Exeter and East Devon multidisciplinary Learning Disability teams, to help u...
2 day(s) ago
Principal Clinical Psychologist
Devon Partnership NHS Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary We are looking for an 8a Principal Clinical Psychologist to join the Exeter and East Devon multidisciplinary Learning Disability teams, to help u...
2 day(s) ago
Community Nurse - Stratton Community Nursing Team
Cornwall Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Clinical Nurse Consultant/CNC
Job summary We are looking for a caring, motivated and dynamic community nurse to join our friendly, professional team.
2 day(s) ago
Community Nurse - Stratton Community Nursing Team
Cornwall Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Clinical Nurse Consultant/CNC
Job summary We are looking for a caring, motivated and dynamic community nurse to join our friendly, professional team.
2 day(s) ago
Salaried General Practitioner
Park Lane Practice
North East England
GP/General Practitioner
Job summary Park Lane Practice Swindon are seeking a forward thinking innovative GP or GPs to join our practice in an exciting time of working with Primary C...
2 day(s) ago
Salaried General Practitioner
Park Lane Practice
North East England
GP/General Practitioner
Job summary Park Lane Practice Swindon are seeking a forward thinking innovative GP or GPs to join our practice in an exciting time of working with Primary C...
2 day(s) ago
Locum Consultant Medical Oncologist in Gynaecology and AOS
The Royal Marsden NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary The Gynaecological Unit, led by Mr John Bulter, at the Royal Marsden has a strong reputation for its multidisciplinary approach to the management...
2 day(s) ago
Locum Consultant Medical Oncologist in Gynaecology and AOS
The Royal Marsden NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary The Gynaecological Unit, led by Mr John Bulter, at the Royal Marsden has a strong reputation for its multidisciplinary approach to the management...
2 day(s) ago
Safeguarding Care Coordinator
Selby Town PCN
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary To address the ever-increasing demand for primary care services there is a wide recognition of the need for improved co-ordination of care needs...
2 day(s) ago
Safeguarding Care Coordinator
Selby Town PCN
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary To address the ever-increasing demand for primary care services there is a wide recognition of the need for improved co-ordination of care needs...
2 day(s) ago
Locum Consultant Ophthalmologist in Neuro-Ophthalmology and Strabismus
Moorfields Eye Hospital NHS Foundation Trust
North East England
GBP 109,022 - 144,546 per year
Medical Specialist
Job summary The post is comprised of 9.11 programmed activities (PAs), of which 6.56 provide direct clinical care (DCC), 1 DCC (Patient Administration), 0.05...
2 day(s) ago
Locum Consultant Ophthalmologist in Neuro-Ophthalmology and Strabismus
Moorfields Eye Hospital NHS Foundation Trust
North East England
GBP 109,022 - 144,546 per year
Medical Specialist
Job summary The post is comprised of 9.11 programmed activities (PAs), of which 6.56 provide direct clinical care (DCC), 1 DCC (Patient Administration), 0.05...
2 day(s) ago
Dispenser
Madeley Practice
North East England
Pharmaceutical
Job summary We are looking to recruit a full-time Dispenser for a temporary maternity cover position until January 2028.
2 day(s) ago
Dispenser
Madeley Practice
North East England
Pharmaceutical
Job summary We are looking to recruit a full-time Dispenser for a temporary maternity cover position until January 2028.
2 day(s) ago
Health Navigator - 18 month Contract
Practice Plus Group - Health in Justice
North East England
Health Worker
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Health Navigator - 18 month contract to join o...
2 day(s) ago
Health Navigator - 18 month Contract
Practice Plus Group - Health in Justice
North East England
Health Worker
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Health Navigator - 18 month contract to join o...
2 day(s) ago
Care Navigator (Reception & Admin)
East Park Medical Centre
North East England
GBP 0 - 12 per year
Registered Nurse/RN
Job summary Medical Care Navigator/Administrator required for our busy multi-sited GP surgery.
2 day(s) ago
Care Navigator (Reception & Admin)
East Park Medical Centre
North East England
GBP 0 - 12 per year
Registered Nurse/RN
Job summary Medical Care Navigator/Administrator required for our busy multi-sited GP surgery.
2 day(s) ago
Clinical Pharmacist - Sleaford PCN
K2 Healthcare Ltd
North East England
GBP 50,862 - 56,542 per year
Pharmacist
Job summary As a Clinical Pharmacist at K2 Healthcare Ltd, you will work with our established Clinical Pharmacist Team to develop and deliver medicines optim...
2 day(s) ago
Clinical Pharmacist - Sleaford PCN
K2 Healthcare Ltd
North East England
GBP 50,862 - 56,542 per year
Pharmacist
Job summary As a Clinical Pharmacist at K2 Healthcare Ltd, you will work with our established Clinical Pharmacist Team to develop and deliver medicines optim...
2 day(s) ago
Head of Service Delivery and Performance
Leeds GP Confederation
North East England
GBP 0 - 64,751 per year
Health Service Manager/Administrator
Job summary The Head of Service Delivery and Performance will provide operational leadership to ensure the safe, effective, and efficient delivery of a portf...
2 day(s) ago
Head of Service Delivery and Performance
Leeds GP Confederation
North East England
GBP 0 - 64,751 per year
Health Service Manager/Administrator
Job summary The Head of Service Delivery and Performance will provide operational leadership to ensure the safe, effective, and efficient delivery of a portf...
2 day(s) ago
Glaucoma Failsafe Officer
North West Anglia NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary An exciting opportunity has arisen within our Ophthalmology Service at North West Anglia NHS Foundation Trust, for a motivated, passionate and me...
2 day(s) ago
Glaucoma Failsafe Officer
North West Anglia NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary An exciting opportunity has arisen within our Ophthalmology Service at North West Anglia NHS Foundation Trust, for a motivated, passionate and me...
2 day(s) ago
Medical Receptionist
Skerne Medical Group
North East England
Admin and Clerical
Job summary Skerne Medical Group has an exciting opportunity for an experienced Medical Receptionist to join our practice team.
2 day(s) ago
Medical Receptionist
Skerne Medical Group
North East England
Admin and Clerical
Job summary Skerne Medical Group has an exciting opportunity for an experienced Medical Receptionist to join our practice team.
2 day(s) ago
Healthcare Science Associate Practitioner
The Newcastle upon Tyne Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary The Cellular Pathology department within the Royal Victoria Infirmary have exciting opportunities for enthusiastic and motivated individuals to j...
2 day(s) ago
Healthcare Science Associate Practitioner
The Newcastle upon Tyne Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary The Cellular Pathology department within the Royal Victoria Infirmary have exciting opportunities for enthusiastic and motivated individuals to j...
2 day(s) ago
Medical Receptionist & administrator
Greengates Medical Group
North East England
Admin and Clerical
Job summary We are looking for a part time member of staff at our Cottingham sites, but primarily at King Street where the initial induction and training wil...
2 day(s) ago
Medical Receptionist & administrator
Greengates Medical Group
North East England
Admin and Clerical
Job summary We are looking for a part time member of staff at our Cottingham sites, but primarily at King Street where the initial induction and training wil...
2 day(s) ago
999 Call Handler (Emergency Medical Dispatcher) - Exeter
South Western Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Ambulance Service, is the patient breathing? Do you want to make a difference to our patientsas part of a supportive and motivated team? Would yo...
2 day(s) ago
999 Call Handler (Emergency Medical Dispatcher) - Exeter
South Western Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Ambulance Service, is the patient breathing? Do you want to make a difference to our patientsas part of a supportive and motivated team? Would yo...
2 day(s) ago
HIV SHAC Pathway Co-ordinator
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 28,392 - 31,157 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a pathway co-ordinator to join our dynamic, forward thinking multidisciplinary team in the SHAC/HIV Outpat...
2 day(s) ago
HIV SHAC Pathway Co-ordinator
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 28,392 - 31,157 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a pathway co-ordinator to join our dynamic, forward thinking multidisciplinary team in the SHAC/HIV Outpat...
2 day(s) ago
Chlamydia Screening and Home-sampling Data Administrator
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 28,392 - 31,157 per year
Admin and Clerical
Job summary The Chlamydia Screening Programme is part of the Sexual Health and Contraception services (SHAC) in Brighton and Hove.
2 day(s) ago
Chlamydia Screening and Home-sampling Data Administrator
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 28,392 - 31,157 per year
Admin and Clerical
Job summary The Chlamydia Screening Programme is part of the Sexual Health and Contraception services (SHAC) in Brighton and Hove.
2 day(s) ago
Vascular Diagnostic Administrator
Imperial College Healthcare NHS Trust View all jobs
Posted 1 day(s) ago
Reference: 2380152
Job summary
The Division of Surgery, Cancer and Cardiovascular are looking for an enthusiastic and dedicated Administrator to join the Vascular Surgery Team. Accountable to the Service Support Manager, you will play a pivotal role in delivering operational standards within the Vascular Surgery service.
The Band 3 post holder will be responsible for working closely with the Vascular Clinical Nurse Specialist team to help manage patient waiting lists, for both theatre and non-theatre lists across two sites (St Marys Hospital and Charing Cross Hospital). The post holder will support the clinical team in delivering excellent care for our patients by providing an effective and efficient clerical support service.
The successful candidate will be approachable, have excellent communication skills with the ability to develop key working relationships with all levels of staff including consultants, junior medical staff and nurses. They will also have the ability to work independently, as part of a team and within the values of Imperial College Healthcare NHS Trust. There will also be the opportunity to take a role in on-going development of the service and contribute towards team projects.
Main duties of the job
- Deal with queries from GPs, Doctors, wards, and other departments over the phone and in person in a calm and polite manner and in accordance with CPG and Trust policy.
- Provide basic information to patients / visitors / carers, such as providing directions to other areas of the hospital / daily waiting times.
- Provide basic clinical information to patients / carers who are undergoing procedures within the unit.
- Telephone patients to remind them of their appointment time and date.
- Provide empathetic verbal support for patients / carers via face-to-face contact and over the phone.
- Handle sensitive issues with tact and diplomacy.
- Use hospital information systems to track medical notes, process patients, book appointments and carry out any other tasks associated with the system.
- Send out non-attendance letters promptly.
- Booking of patients within the unit using the hospital information system and send out all booking details and corresponding material.
- Order any stock items as necessary for the unit.
- Ensure tests are accepted, booked and reported in accordance with department procedures in a timely manner.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year pa inclusive
Contract
Permanent
Working pattern
Full-time, Compressed hours
Reference number
290-SCCS-2363
Job locations
Charing Cross Hospital
Fulham Palace Road
London
W6 8RF
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- A-Levels or equivalent Knowledge or experience
- Evidence of continued Professional development
Desirable
- Medical terminology
Experience
Essential
- Previous experience working in the NHS
- Knowledge of hospital Patient Administration System (PAS)
- Previous experience of dealing with patient's appointment and booking system.
- Knowledge of medical terminology.
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Desirable
- Service sector Work (preferably hospital).
Skills/Knowledge/ Abilities
Essential
- Excellent interpersonal skills.
- Ability to work within a team as well as independently with a professional approach towards work and colleagues.
- Experience with spreadsheet and database software.
- Knowledge of medical terminology Colleagues.
- Reliable work record. Able to handle unpredictable situations, possibly facing aggression on occasion.
- Able to communicate sensitive and contentious information to patients
Person Specification
Education/ Qualifications
Essential
- A-Levels or equivalent Knowledge or experience
- Evidence of continued Professional development
Desirable
- Medical terminology
Experience
Essential
- Previous experience working in the NHS
- Knowledge of hospital Patient Administration System (PAS)
- Previous experience of dealing with patient's appointment and booking system.
- Knowledge of medical terminology.
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Desirable
- Service sector Work (preferably hospital).
Skills/Knowledge/ Abilities
Essential
- Excellent interpersonal skills.
- Ability to work within a team as well as independently with a professional approach towards work and colleagues.
- Experience with spreadsheet and database software.
- Knowledge of medical terminology Colleagues.
- Reliable work record. Able to handle unpredictable situations, possibly facing aggression on occasion.
- Able to communicate sensitive and contentious information to patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Charing Cross Hospital
Fulham Palace Road
London
W6 8RF
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Charing Cross Hospital
Fulham Palace Road
London
W6 8RF
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
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Experienced Health Care Assistant - GP Setting
Sherburn Group Practice View all jobs
Posted 1 day(s) ago
Reference: 2377532
Job summary
The role of the Health Care Assistant is extremely varied and requires quick thinking, the ability to put patients quickly at ease, working within set appointment times and working to set protocols. It is important that the post holder is able to remain calm under pressure, is efficient, organised and can be considered by patients and colleagues as friendly, caring and approachable.
For this post, we are ideally looking to appoint someone who already has experience of working as a HCA in a GP surgery and/or Hospital setting.
Hours and days of work: 27hrs per week. Monday, Tuesday and Wednesday
Main duties of the job
Depending upon the existing skills and experience of the most suitable candidate, the role will include aspects of the following:
- Urinalysis, Phlebotomy and preparation of specimens for investigation by the pathology laboratory
- Undertaking health checks for patients with long term conditions and to gather data: e.g. NHS Health Checks, QoF data capturing.
- Measuring and recording following physiological measurements in routine presentations: - blood pressure - pulse rate and rhythm - height and weight - body mass index - venepuncture - nebulisation therapy - ECG - peak flow reading - spirometry (training will be given) - chaperoning - basic wound care - blood sugar readings - assisting Minor Surgery/IUCDs
About us
Sherburn Group Practice is currently looking to recruit an exceptional health care assistant.
Sherburn Group Practice is a fast-growing and forward-thinking practice caring for 11,000 patients. Applicants will work as part of our nursing team (Nurse Manager, ACP, three qualified nurses delivering care to long-term condition patients, two treatment room nurses, one HCA and one phlebotomist and a Care Co-Ordinator to support the team). We work in brand new facilities in our purpose-built surgery in the heart of Sherburn in Elmet. At our last inspection we were rated "Good" in all areas by CQC. Sherburn Group Practice forms one of the three practices within the Tadcaster and Selby Rural PCN Ltd.
We encourage learning and development and strive to provide a supportive and caring environment for staff members.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£19,006.07 a year For 27hrs/week over 3 days
Contract
Permanent
Working pattern
Part-time
Reference number
A3033-26-0009
Job locations
The Medical Centre
Beech Grove
Sherburn In Elmet
Leeds
LS25 6ED
United Kingdom
Job description
Job responsibilities
Sherburn Group Practice
Job Description: Health Care Assistant in General Practice
Job Title:Experienced Health Care Assistant
Purpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population
Responsible to: Nurse Manager, GP Partners
Job summary
The post holder works under indirect supervision of the GPS and undertakes tasks and duties delegated by GPs and qualified nursing staff.
HCAswork collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
Key responsibilities
Communication
- Communicate effectively with other team members
- Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
Personal and people development
- Take responsibility for own developmental learning and performance, including participating in supervision
- Take responsibility for maintaining a record of own personal development
- Work with management on any new training requirements
- Recognise and understand the roles and responsibilities of individuals working in the primary health care team
- Be aware of the legal issues pertinent to the role of a basic HCA
Health, safety and security
- Use the personal security systems within the workplace according to practice guidelines
- Identify the risks involved in work activities and undertake them in a way that manages the risks
- Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:
- hand washing
- universal hygiene procedures
- collection and handling of laboratory specimens
- segregation and disposal of waste materials
- decontamination of instruments and clinical equipment
- reporting and treatment of sharps injuries
- dealing with blood and body fluid spillages
- Assist patients and colleagues in adopting sound infection control measures
- Understand and apply the principles of the cold chain
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
- Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
- Be aware of statutory child health procedures and statutory local guidance and referral criteria
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
- Use the computer safely
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Service improvement
- Be aware of and, if appropriate, assist in current clinical audit
- Work with colleagues in the team on the development of current and new services and other initiatives
- Maintain the notice board in the waiting room and promote good health with educational material
- Deal with requests from patients and clinical staff for health information leaflets
Quality
- Alert other team members to issues of quality and risk in the care of patients
- Ensure own actions are consistent with clinical governance systems
- Practice in accordance with agreed standards of care
- Enable patients to access appropriate professionals in the team
- Ensure stock items under your control are ordered and available in the treatment and consulting rooms
- Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
- Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
- Be able to manage your own time effectively
Equality and diversity
- Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
- Respect the privacy, dignity, needs and beliefs of patients and carers
- Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
- Act as a chaperone following appropriate training
Clinical skills health and well-being
- Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
- Urinalysis and preparation of specimens for investigation by the pathology laboratory
- Measuring and recording following physiological measurements in routine presentations:
- blood pressure
- pulse rate and rhythm
- temperature
- height and weight - body mass index
- venepuncture
- ECG
- Simple wound care
- Prepare and maintain environments and equipment before, during and after patient care interventions
- Assist in raising awareness of health and well-being, and how it can be promoted
- Give accurate and appropriate information to patients and groups within own competence
- Support and monitor patients during nebulisation therapy
Information processes
- Record information and activities undertaken with patients and carers in an accurate and timely fashion.
- Maintain confidentiality of information relating to patients, relatives, staff and the practice
- Take the necessary precautions when transmitting information
Job description Job responsibilities Sherburn Group PracticeJob Description: Health Care Assistant in General PracticeJob Title:Experienced Health Care AssistantPurpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population Responsible to: Nurse Manager, GP Partners Job summaryThe post holder works under indirect supervision of the GPS and undertakes tasks and duties delegated by GPs and qualified nursing staff.HCAswork collaboratively with the general practice team to meet the needs of patients, following policy and procedures.Key responsibilitiesCommunicationCommunicate effectively with other team members Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people developmentTake responsibility for own developmental learning and performance, including participating in supervision Take responsibility for maintaining a record of own personal development Work with management on any new training requirements Recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of a basic HCA Health, safety and securityUse the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:hand washinguniversal hygiene procedurescollection and handling of laboratory specimenssegregation and disposal of waste materialsdecontamination of instruments and clinical equipmentreporting and treatment of sharps injuriesdealing with blood and body fluid spillagesAssist patients and colleagues in adopting sound infection control measures Understand and apply the principles of the cold chain Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory child health procedures and statutory local guidance and referral criteria Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer safely Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Service improvementBe aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Maintain the notice board in the waiting room and promote good health with educational material Deal with requests from patients and clinical staff for health information leaflets QualityAlert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively Equality and diversityAct in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone following appropriate training Clinical skills health and well-beingUndertake, record and follow guidelines for the tasks for which you have received appropriate training: Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: blood pressure pulse rate and rhythm temperature height and weight - body mass index venepuncture ECG Simple wound care Prepare and maintain environments and equipment before, during and after patient care interventions Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Support and monitor patients during nebulisation therapy Information processesRecord information and activities undertaken with patients and carers in an accurate and timely fashion. Maintain confidentiality of information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information
Person Specification
Qualifications
Essential
- Please see attached specification.
Desirable
- Please see attached specification.
Experience
Essential
- Please refer to attached criteria.
Desirable
- Please refer to attached criteria.
Person Specification Qualifications Essential Please see attached specification. Desirable Please see attached specification. Experience Essential Please refer to attached criteria. Desirable Please refer to attached criteria.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sherburn Group Practice
Address
The Medical Centre
Beech Grove
Sherburn In Elmet
Leeds
LS25 6ED
United Kingdom
Employer's website
https://www.sherburnsurgery.nhs.uk (Opens in a new tab)
Employer details
Employer name
Sherburn Group Practice
Address
The Medical Centre
Beech Grove
Sherburn In Elmet
Leeds
LS25 6ED
United Kingdom
Employer's website
https://www.sherburnsurgery.nhs.uk (Opens in a new tab)
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Posted 2 day(s) ago
Reference: 2377522
Job summary
This position is based in Poundbury, Dorchester, Dorset.
For remote workers there will be a requirement for the candidate to travel to Provide HQ for one day per week for regular team catchups.
Experience in Child Health Information Services is required.
Administrative Assistants within the Child Health Information Service work as part of a team to provide an efficient, effective, high quality and customer focused administrative and datainput service which supports the delivery of health services to children and young peopleaged 0-19.
To ensure services objectives are met and that data quality is continuously improved.
Main duties of the job
o Request sharing of electronic records in a timely manner, process in accordance with procedure and share with appropriate health care professional.
o Input all data information onto the Child Health Information System in accordance with procedures, always ensuring accuracy.
o Process demographic updates in a timely manner and in accordance with procedure.
o Liaise with the Safeguarding Department as appropriate and ensure documentation is forwarded to the relevant health care professional in a timely and efficient manner.
o Ensure all work is undertaken in line with Caldicott principles and the Data Protection Act.
In times of colleague's absence or heavy workload, ensure work is prioritized and undertaken appropriately.
o Ensure all work is undertaken in line with Caldicott principles and the Data Protection Act.
In times of colleague's absence or heavy workload, ensure work is prioritized and undertaken appropriately
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision:Transforming Lives
Values:Care, Innovation and Compassion
Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Dependent on experience
Contract
Fixed term
Duration
5 months
Working pattern
Part-time
Reference number
828-PROVIDE3682-D
Job locations
Child Health Information Service
5A Widcombe Street, Poundbury
Dorchester
DT1 3BS
United Kingdom
Job description
Job responsibilities
Request sharing of electronic records in a timely manner, process in accordance with procedure and share with appropriate health care professional.
Run system reports as required to ensure information is gained so that data is accurate and complete.
Input all information onto the Child Health Information System in accordance with procedures, always ensuring accuracy.
Process demographic updates in a timely manner and in accordance with procedure.
Liaise with the Safeguarding Department as appropriate and ensure documentation is forwarded to the relevant health care professional in a timely and efficient manner.
Deal with telephone enquiries in a prompt and professional manner and escalate those which require input from the Child Health Team Leader.
Undertake scanning, photocopying, sorting and distribution of mail as required and in accordance with Provides Policy.
Work independently and as part of a team to ensure timescales are met.
Work independently and as part of a team to identify work/tasks/procedures which may need reviewing and bring to the attention of the CHIS Team Leader.
Ensure all work is undertaken in line with Caldicott principles and the Data Protection Act.
In times of colleagues absence or heavy workload, ensure work is prioritized and undertaken appropriately.
Any other duties required as delegated by the CHIS Team Leader or Deputy Team Leader
Receive migration reports from Schools and Immunisation Team and input child data in accordance with procedures. Liaise with School Nurses as appropriate.
Scan and maintain electronic records/documentation in accordance with Provides Policy and Child Health procedures.
Input vaccination and health data in accordance with procedure.
Participate in the weekly immunisation run. Process returned Clinic Lists and input immunisation details onto the Child Health Information System in accordance with procedure. Follow up all immunisation queries with the appropriate GP Surgery. File Clinic Lists.
Participate in undertaking the registering and processing of new births.
On a daily basis, receive electronic Blood Spot results from the laboratory and upload or input in accordance with procedure. Run system reports to an agreed timescale, liaising with health care professionals as appropriate.
Job description Job responsibilities Request sharing of electronic records in a timely manner, process in accordance with procedure and share with appropriate health care professional. Run system reports as required to ensure information is gained so that data is accurate and complete. Input all information onto the Child Health Information System in accordance with procedures, always ensuring accuracy. Process demographic updates in a timely manner and in accordance with procedure. Liaise with the Safeguarding Department as appropriate and ensure documentation is forwarded to the relevant health care professional in a timely and efficient manner. Deal with telephone enquiries in a prompt and professional manner and escalate those which require input from the Child Health Team Leader. Undertake scanning, photocopying, sorting and distribution of mail as required and in accordance with Provides Policy. Work independently and as part of a team to ensure timescales are met. Work independently and as part of a team to identify work/tasks/procedures which may need reviewing and bring to the attention of the CHIS Team Leader. Ensure all work is undertaken in line with Caldicott principles and the Data Protection Act. In times of colleagues absence or heavy workload, ensure work is prioritized and undertaken appropriately. Any other duties required as delegated by the CHIS Team Leader or Deputy Team Leader Receive migration reports from Schools and Immunisation Team and input child data in accordance with procedures. Liaise with School Nurses as appropriate. Scan and maintain electronic records/documentation in accordance with Provides Policy and Child Health procedures. Input vaccination and health data in accordance with procedure. Participate in the weekly immunisation run. Process returned Clinic Lists and input immunisation details onto the Child Health Information System in accordance with procedure. Follow up all immunisation queries with the appropriate GP Surgery. File Clinic Lists. Participate in undertaking the registering and processing of new births. On a daily basis, receive electronic Blood Spot results from the laboratory and upload or input in accordance with procedure. Run system reports to an agreed timescale, liaising with health care professionals as appropriate.
Person Specification
Experience
Essential
- Exam Grades 5 GCSE or Equivalent
- Previous CHIS experience
Desirable
- Grades 1 to 3 or A to C
Experience
Essential
- Previous Admin Experience
Desirable
- Previous NHS Admin Experience
Qualifications
Essential
- Qualification in Word and Excel
Desirable
- Experience of SystmOne Computer system
Person Specification Experience Essential Exam Grades 5 GCSE or Equivalent Previous CHIS experience Desirable Grades 1 to 3 or A to C Experience Essential Previous Admin Experience Desirable Previous NHS Admin Experience Qualifications Essential Qualification in Word and Excel Desirable Experience of SystmOne Computer system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Provide CIC
Address
Child Health Information Service
5A Widcombe Street, Poundbury
Dorchester
DT1 3BS
United Kingdom
Employer's website
https://www.provide.org.uk/ (Opens in a new tab)
Employer details
Employer name
Provide CIC
Address
Child Health Information Service
5A Widcombe Street, Poundbury
Dorchester
DT1 3BS
United Kingdom
Employer's website
https://www.provide.org.uk/ (Opens in a new tab)
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Children's SLT Clinical Service Lead
Central and North West London NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377499
Job summary
Ealing Community Partners has an exciting opportunity for an experienced and highly motivated SLT to join a team of Paediatric SLT Clinical Leads, working with the Children's Services Manager to manage a large, diverse and dynamic Paediatric SLT service. This team is part of Ealing Children's Services which hosts most of the community health services for the borough. The post holder will join the leadership team and also work closely with our partners in the voluntary, education and social care sectors.
This post is a permanent position and would suit a progressive clinician who would like to further develop their leadership and management experience within a supportive team.
The post holder will work together with the other SLT Clinical Service leads to develop the three strands of the service:-
- core (health funded initial/EHCP assessment, dysphagia pathways and universal/targeted offer)
- buy in (working in mainstream schools at a universal, targeted and/or specialist level and SLT provision in EHCPs in special schools)
- Local Authority contract (universal, tribunal and SLT provision in EHCPs in mainstream schools).
Ealing Paediatric SLT Service sits within Ealing Community Partners which was created in 2019 and hosted by West London NHS Trust in partnership with CNWL NHS Foundation Trust.
Main duties of the job
You will be joining a dynamic team of SLT Clinical Service Leads. Together, you will focus on the operational management and clinical delivery of a high quality SLT service for children and young people at a Universal, Targeted and Specialist level, across a range of community sites and educational settings.
You will jointly plan services for children and young people with SEND with stakeholders such as Early Start SEND, as well as working closely with the Local Authority to roll out Ealing's local SEND reforms plan (including Expert at Hands) and Best Start in Life initiative.
You will be involved in ongoing service transformation including the review of a revised core service offer and the commencement of a new Local Authority contract.
You will be part of an innovative and forward-thinking department who are committed to putting research into practice to improve patient outcomes. This post will be an ideal opportunity for a speech and language therapist looking to develop their leadership skills in paediatric speech and language therapy who also has values that align with those of our organisation and is passionate about making a difference to children and young people.
Ealing is home to one of the most ethnically and linguistically diverse communities in London and we are committed to excellence in child and family centred care. We work closely with various disciplines and agencies in providing clinical care, quality improvement, teaching and training.
About us
Our mission: Keeping children and young people's education, health and well-being at the centre of decision making to achieve the best possible outcomes.
Ealing SLT Department feel strongly that Continual Professional Development is central to the delivery of the service and the development of the staff who work within it. The department offers a wide range of opportunities for CPD and is committed to providing excellent levels of support and supervision such as: - weekly clinical service lead meetings, supervision sessions, journal clubs, specialism groups and whole department training days. We maintain strong links with Victoria Kilsby, Trust Head of Profession and ensure our staff are kept abreast of the opportunities available as part of the wider organisation of CNWL e.g. 21CLP Leadership Training.
We are a friendly team who are committed to providing care and services which are inclusive and treat everyone with respect. We work with CNWL's equality, diversity and inclusion network who work to ensure we are an actively anti-racist trust, children's service and SLT team. We are fortunate to work in Ealing, one of the most ethnically diverse boroughs in the UK, and are striving to ensure our team reflects the communities we serve. We seek to ensure we are allies with our LGBTQ+ colleagues and families as well as our neurodivergent colleagues and families. We have a dedicated focus on staff wellbeing as this is a priority.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£63,665 to £70,887 a year per annum incl. HCAS (pro rata if P/T)
Contract
Permanent
Working pattern
Part-time
Reference number
333-G-ECP-0717
Job locations
Jubilee Gardens Medical Centre (whilst Carmelita House is refurbished)
Jubilee Gardens
Southall
UB1 2TJ
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
To work jointly and collaboratively with the current SLT Clinical Service leads to:
Provide clinical leadership and operational management, delivery and development of the Childrens Speech and Language Therapy Service (SLT) in Ealing.
Directly support the Clinical Services Manager and Professional Paediatric Therapy Lead in the operational and strategic management of Childrens SLT Services in Ealing.
Act as role model in specialist practice facilitating and supporting the delivery of effective patient care and service development.
Develop partnership opportunities and joint workings with other clinical and non-clinical professionals and liaise with other agencies as appropriate, particularly MDT colleagues, Childrens Centres, schools, social services and SEN education colleagues within the London Borough of Ealing (LBE), and in adjacent boroughs.
Deliver operational, clinical and managerial oversight for the Childrens SLT Service. Duties include line management, recruitment, service development and redesign to deliver on new business and integrated care opportunities, as these arise. This will involve joint service planning with the local authority and Designated Clinical Officer for health.
Jointly be the CQC lead for the service, ensuring services are safe, caring, compassionate, effective and well led and that timely action plans are developed relating to any quality & safety risks/gaps identified.
To work closely with the wider Ealing Childrens therapy service leads to ensure coordinated and effective clinical and managerial leadership.
Job description Job responsibilities JOB SUMMARY To work jointly and collaboratively with the current SLT Clinical Service leads to: Provide clinical leadership and operational management, delivery and development of the Childrens Speech and Language Therapy Service (SLT) in Ealing. Directly support the Clinical Services Manager and Professional Paediatric Therapy Lead in the operational and strategic management of Childrens SLT Services in Ealing. Act as role model in specialist practice facilitating and supporting the delivery of effective patient care and service development. Develop partnership opportunities and joint workings with other clinical and non-clinical professionals and liaise with other agencies as appropriate, particularly MDT colleagues, Childrens Centres, schools, social services and SEN education colleagues within the London Borough of Ealing (LBE), and in adjacent boroughs. Deliver operational, clinical and managerial oversight for the Childrens SLT Service. Duties include line management, recruitment, service development and redesign to deliver on new business and integrated care opportunities, as these arise. This will involve joint service planning with the local authority and Designated Clinical Officer for health. Jointly be the CQC lead for the service, ensuring services are safe, caring, compassionate, effective and well led and that timely action plans are developed relating to any quality & safety risks/gaps identified. To work closely with the wider Ealing Childrens therapy service leads to ensure coordinated and effective clinical and managerial leadership.
Person Specification
Physical Skills and Effort - Emotional Effort
Essential
- oAbility to deal with exposure to verbal and physical aggression
- o Required to use appropriate level of Personal Safety techniques to deal with challenging clients or incidents
- oAbility to manage sensitive and politically sensitive issues
Desirable
- Full driving license
Qualifications & Training
Essential
- oRecognised degree in Speech and Language Therapy
- oRegistered member of the Health Professions Council as a speech and language therapist/ RCSLT
- oPost registration qualification (Paediatrics, SLT or other appropriate clinical field)
- oEvidence of post registration professional development, CPD and self-directed learning
- oRegistered member of RCSLT
Desirable
- oPost -graduate qualification (professional or leadership) evidence equivalent to MSC level
- oMembership of a special interest group Management / Leadership Training
Knowledge & Experience
Essential
- oSubstantial experience as a registered qualified Paediatric Speech and Language Therapist
- oExperience as a highly specialist paediatric Speech and Language Therapy practitioner as part of an MDT
- oPaediatric NHS experience
- oExperience of staff and student supervision and management
- oExperience of receiving and communicating complex information which may be contentious and sensitive
- oAnalysis and investigation of incidents
- oIndepth knowledge of national and local policies relevant to the client group
- oKnowledge of a range of appropriate assessment tools and therapeutic intervention approaches with a Paediatric caseload, including those used in community/education settings and with parents
- oKnowledge of the roles of other professionals relevant to client group
- oKnowledge and operational application of SEND reforms within areas of work
Desirable
- oChild protection supervision
- oExperience in inter-agency planning, consultation and working
Skills and abilities
Essential
- oKnowledge of assessment tools relevant to the client group
- oKnowledge of national policies and procedures relevant to client group
- oKnowledge of range of appropriate therapeutic interventions
- oKnowledge of the principles of clinical governance/audit.
- oKnowledge of the roles of other professionals relevant to client group
- oKnowledge of standards of record keeping.
- oKnowledge and operational application of new SEND reforms within areas of work
- oDemonstrable IT skills including knowledge of how to develop and adapt databases and spreadsheets
- oAbility to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
- oA "can do" attitude and ability to working in partnership with others and using the highest level influencing and negotiating skills
- oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
- oAbility to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through
- oAbility to work to deadlines and under pressure
Desirable
- oManagement of staff, including performance management and change management
Person Specification Physical Skills and Effort - Emotional Effort Essential oAbility to deal with exposure to verbal and physical aggression o Required to use appropriate level of Personal Safety techniques to deal with challenging clients or incidents oAbility to manage sensitive and politically sensitive issues Desirable Full driving license Qualifications & Training Essential oRecognised degree in Speech and Language Therapy oRegistered member of the Health Professions Council as a speech and language therapist/ RCSLT oPost registration qualification (Paediatrics, SLT or other appropriate clinical field) oEvidence of post registration professional development, CPD and self-directed learning oRegistered member of RCSLT Desirable oPost -graduate qualification (professional or leadership) evidence equivalent to MSC level oMembership of a special interest group Management / Leadership Training Knowledge & Experience Essential oSubstantial experience as a registered qualified Paediatric Speech and Language Therapist oExperience as a highly specialist paediatric Speech and Language Therapy practitioner as part of an MDT oPaediatric NHS experience oExperience of staff and student supervision and management oExperience of receiving and communicating complex information which may be contentious and sensitive oAnalysis and investigation of incidents oIndepth knowledge of national and local policies relevant to the client group oKnowledge of a range of appropriate assessment tools and therapeutic intervention approaches with a Paediatric caseload, including those used in community/education settings and with parents oKnowledge of the roles of other professionals relevant to client group oKnowledge and operational application of SEND reforms within areas of work Desirable oChild protection supervision oExperience in inter-agency planning, consultation and working Skills and abilities Essential oKnowledge of assessment tools relevant to the client group oKnowledge of national policies and procedures relevant to client group oKnowledge of range of appropriate therapeutic interventions oKnowledge of the principles of clinical governance/audit. oKnowledge of the roles of other professionals relevant to client group oKnowledge of standards of record keeping. oKnowledge and operational application of new SEND reforms within areas of work oDemonstrable IT skills including knowledge of how to develop and adapt databases and spreadsheets oAbility to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships oA "can do" attitude and ability to working in partnership with others and using the highest level influencing and negotiating skills oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude oAbility to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through oAbility to work to deadlines and under pressure Desirable oManagement of staff, including performance management and change management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Jubilee Gardens Medical Centre (whilst Carmelita House is refurbished)
Jubilee Gardens
Southall
UB1 2TJ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Jubilee Gardens Medical Centre (whilst Carmelita House is refurbished)
Jubilee Gardens
Southall
UB1 2TJ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Lead Occupational Therapist
Central and North West London NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377498
Job summary
The post holder will provide expert clinical leadership, supervision and operational support to Occupational Therapy staff within Brent Community Mental Health Hubs and Early Intervention Services, whilst maintaining a complex clinical caseload.
They will deliver specialist occupational therapy assessments and interventions, modelling high-quality, occupation-centred and recovery-focused practice. The role combines clinical expertise with leadership responsibility, supporting staff development through supervision, coaching and professional guidance.
The successful candidate will lead service development, quality improvement and innovation projects, while providing expert occupational therapy advice within multidisciplinary teams. They will work collaboratively with service users, carers, colleagues and partner organisations to improve outcomes and experiences.
The role includes responsibility for workforce development, student education, recruitment and supporting future Occupational Therapy leaders. Working closely with senior managers and clinical leaders, the post holder will contribute to strategic priorities and service developments, helping to shape the future of Occupational Therapy services across Brent.
Main duties of the job
Provide professional leadership and operational support to Occupational Therapy staff across Brent CMHH and Early Intervention Services.Maintain a specialist clinical caseload, delivering expert assessment and intervention for people with complex mental health needs.Model and promote high-quality, occupation-centred, recovery-focused practice.Lead the development of a skilled OT workforce through supervision, coaching and professional development.Support staff wellbeing, retention, recruitment and succession planning.Lead and contribute to quality improvement, service development and transformation projects.Provide expert occupational therapy advice within multidisciplinary teams.Work collaboratively with service users, carers, community organisations and partner agencies to promote recovery, independence and social inclusion.Develop community partnerships that enhance opportunities and outcomes for service users.Contribute to borough-wide and Trust-wide initiatives, professional networks and strategic developments.Support student education, practice placements and workforce development activities.Foster a culture of innovation, continuous improvement, compassion and partnership, helping to shape the future of Occupational Therapy services in Brent.
About us
Join one of the friendliest and most supportive Occupational Therapy services in London and become part of CNWL's well-established OT workforce of over 350 Occupational Therapists working across mental health, physical health and specialist services.
CNWL offers a strong professional leadership structure, including borough Head OTs, specialist professional leads, a Trust-wide Professional Head of Occupational Therapy and an AHP Director, ensuring excellent professional support and career development opportunities.
Professional development is a priority, with access to supervision, mentoring, leadership programmes, quality improvement training, research opportunities, clinical networks and specialist forums. Many of Brent's senior clinical and operational leaders started their careers in local roles and progressed through development opportunities within the borough.
Brent is one of the UK's most diverse boroughs, and we are proud of our inclusive workforce and the communities we serve. We are committed to creating an environment where staff feel valued, supported and able to thrive.
At CNWL, our values of Compassion, Respect, Empowerment and Partnership underpin everything we do, helping us deliver innovative, recovery-focused care while creating a positive and rewarding place to work.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
333-J-BR-0878
Job locations
Park Royal Centre for Mental Health
Park Royal Centre for Mental Health
Brent
NW10 7NS
United Kingdom
Job description
Job responsibilities
The post holder will provide professional leadership, supervision and support to Occupational Therapy staff working within Brent Community Mental Health Hubs, promoting high standards of professional practice and occupationally focused care.
They will lead the ongoing development of Occupational Therapy services across Brent CMHH, identifying opportunities for innovation, quality improvement and service redesign. The post holder will support the implementation of new initiatives and work collaboratively with service users, carers, staff and partner organisations to improve outcomes and experiences.
The successful candidate will provide expert professional advice within multidisciplinary teams, promoting evidence-based occupational therapy and ensuring interventions support recovery, independence, meaningful occupation and social inclusion.
The role includes responsibility for professional supervision, workforce development, student education, recruitment and supporting the development of future Occupational Therapy leaders. The post holder will champion continuous learning, reflective practice and quality improvement methodologies.
Working alongside senior managers and clinical leaders, the post holder will contribute to strategic planning, service transformation and borough-wide developments. They will represent Occupational Therapy at local and Trust-wide forums and support the development of partnerships that strengthen opportunities for service users within their communities.
We are looking for a compassionate and inspiring leader who fosters positive team cultures, values collaboration and partnership, and can motivate others through periods of change. The successful candidate will play a key role in ensuring Brent CMHH continues to provide innovative, inclusive and high-quality mental health services that reflect the diverse communities we serve and the CNWL values of Compassion, Respect, Empowerment and Partnership.
Job description Job responsibilities The post holder will provide professional leadership, supervision and support to Occupational Therapy staff working within Brent Community Mental Health Hubs, promoting high standards of professional practice and occupationally focused care. They will lead the ongoing development of Occupational Therapy services across Brent CMHH, identifying opportunities for innovation, quality improvement and service redesign. The post holder will support the implementation of new initiatives and work collaboratively with service users, carers, staff and partner organisations to improve outcomes and experiences. The successful candidate will provide expert professional advice within multidisciplinary teams, promoting evidence-based occupational therapy and ensuring interventions support recovery, independence, meaningful occupation and social inclusion. The role includes responsibility for professional supervision, workforce development, student education, recruitment and supporting the development of future Occupational Therapy leaders. The post holder will champion continuous learning, reflective practice and quality improvement methodologies. Working alongside senior managers and clinical leaders, the post holder will contribute to strategic planning, service transformation and borough-wide developments. They will represent Occupational Therapy at local and Trust-wide forums and support the development of partnerships that strengthen opportunities for service users within their communities. We are looking for a compassionate and inspiring leader who fosters positive team cultures, values collaboration and partnership, and can motivate others through periods of change. The successful candidate will play a key role in ensuring Brent CMHH continues to provide innovative, inclusive and high-quality mental health services that reflect the diverse communities we serve and the CNWL values of Compassion, Respect, Empowerment and Partnership.
Person Specification
Qualifications
Essential
- Degree/Diploma in Occupational Therapy.
- HCPC registered Occupational Therapist
- Practice Placement Educator's Course
- Mental health specific workshops and short courses
Desirable
- Post graduate training specific to clinical specialty
- Management & Leadership Diploma.
- PSIRF trained
PREVIOUS EXPERIENCE
Essential
- Significant post qualification experience working in mental health services.
- Experience in participating in audit / research projects.
- Experience in leading and/or developing a service/component of a service
- Experience in using a range of standardised OT assessments
- Experience of supervising and appraising staff / unqualified staff; recruitment and workforce planning
- Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users.
- Experience working in trauma informed service
- Experience in completing Risk Assessment Tools
- Experience in managing a complex caseload
Desirable
- Experience in community mental health
- Experience in managing complex HR issues with staff e.g. the management of performance / long term sickness.
- Experience in completing Root Cause Analysis investigations.
- .Experience in supporting young people in CAMHS or paediatric services
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Ability to deal with sensitivities and complexities, using interpersonal skills
- Effective leadership skills through the management of designated projects, audits and research.
- Presentation skills
- Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e -mail, fax, telephone etc.
- Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames.
- Ability to maintain effective partnership working with resources both internal and external to the Trust
- Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations.
- Ability to promote a culture of sound OT practice amongst staff
- bility to recognise and articulate own values and principles, understanding how these may be different from those of others
Desirable
- R&D experience at post graduate level.
- Delivery of formal presentations and teaching sessions.
- Chairing of senior meetings.
- Training in psychological therapies e.g. DBT, CBT
- Membership of RCOT and Specialist Sections.
ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS
Essential
- Committed to working as part of an MDT
- Able to work flexibly
- Able to utilise and provide supervision effectively
- Demonstrates a commitment to personal development and team development
- Demonstrates an enthusiasm for the post
- Ability to work independently and is self motivated
Person Specification Qualifications Essential Degree/Diploma in Occupational Therapy. HCPC registered Occupational Therapist Practice Placement Educator's Course Mental health specific workshops and short courses Desirable Post graduate training specific to clinical specialty Management & Leadership Diploma. PSIRF trained PREVIOUS EXPERIENCE Essential Significant post qualification experience working in mental health services. Experience in participating in audit / research projects. Experience in leading and/or developing a service/component of a service Experience in using a range of standardised OT assessments Experience of supervising and appraising staff / unqualified staff; recruitment and workforce planning Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users. Experience working in trauma informed service Experience in completing Risk Assessment Tools Experience in managing a complex caseload Desirable Experience in community mental health Experience in managing complex HR issues with staff e.g. the management of performance / long term sickness. Experience in completing Root Cause Analysis investigations. .Experience in supporting young people in CAMHS or paediatric services SKILLS, KNOWLEDGE, ABILITIES Essential Ability to deal with sensitivities and complexities, using interpersonal skills Effective leadership skills through the management of designated projects, audits and research. Presentation skills Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e -mail, fax, telephone etc. Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames. Ability to maintain effective partnership working with resources both internal and external to the Trust Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations. Ability to promote a culture of sound OT practice amongst staff bility to recognise and articulate own values and principles, understanding how these may be different from those of others Desirable R&D experience at post graduate level. Delivery of formal presentations and teaching sessions. Chairing of senior meetings. Training in psychological therapies e.g. DBT, CBT Membership of RCOT and Specialist Sections. ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS Essential Committed to working as part of an MDT Able to work flexibly Able to utilise and provide supervision effectively Demonstrates a commitment to personal development and team development Demonstrates an enthusiasm for the post Ability to work independently and is self motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Park Royal Centre for Mental Health
Park Royal Centre for Mental Health
Brent
NW10 7NS
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Park Royal Centre for Mental Health
Park Royal Centre for Mental Health
Brent
NW10 7NS
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
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Posted 2 day(s) ago
Reference: 2377483
Job summary
We are pleased to be able to offer a fantastic opportunity to join a vibrant, forward thinking, friendly and supportive team. We are a high QOF achieving practice and pride ourselves on working collaboratively to support all team members.
We are looking for a salaried GP on a fixed term contract to cover 6 sessions a week. This is to commence as soon as possible to cover maternity leave
Main duties of the job
You will need to have the skills to resolve and manage issues as they arise and be able to prioritise your workload, be flexible for the needs of the business and able to consider business constraints and service user needs. You will also need to have a consistent and compassionate approach with our service users at all times and an interest in woman's health.
Liaising with patients and colleagues is a key part of the role so you must have an excellent telephone manner and good communication skills, be reliable, trustworthy, and have a caring and empathetic manner. Good IT skills and experience are essential.
About us
Green Valleys Health is a NHS GP Practice based in North East Bristol.
Clinical skill mix consists of 3 Partners, 10 Salaried GP's, 3 Prescribing ANP's, Practice Nurses and HCA's.
Emis Web Clinical system and docman.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£11,275 a session
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Flexible working
Reference number
A2268-26-0009
Job locations
St Luke’s Close
Emersons Green
Bristol
BS16 7AL
United Kingdom
Leap Valley Medical Centre
Beaufort Road
Downend
Bristol
BS16 6UG
United Kingdom
Job description
Job responsibilities
- The Salaried GP will play an integral role in ensuring and integrated and focused healthcare provision relevant to the differing needs of the patient population.
- The Salaried GP will be part a multi-disciplinary team providing a full range of general medical services to patient groups
Main Duties and Responsibilities
- The successful candidate will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities
- In accordance with Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties F2F, telephone consults and queries along with paperwork and correspondence in a timely manner.
- Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury.
- To arrange referrals of patients, as appropriate for the provision of any other services as appropriate.
- To deliver any enhanced services that the practice has contracted to deliver.
- To deliver a service to patients within our triage system, using our E-Consult platform.
- Speciality of women's health is desirable.
Other Duties
- Attend Clinical Huddles and meetings within the practice setting where appropriate.
- Awareness of and compliance with all relevant Practice Policies, eg, Prescribing, confidentiality, data protection, health and Safety etc.
Job description
Job responsibilities
- The Salaried GP will play an integral role in ensuring and integrated and focused healthcare provision relevant to the differing needs of the patient population.
- The Salaried GP will be part a multi-disciplinary team providing a full range of general medical services to patient groups
Main Duties and Responsibilities
- The successful candidate will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities
- In accordance with Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties F2F, telephone consults and queries along with paperwork and correspondence in a timely manner.
- Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury.
- To arrange referrals of patients, as appropriate for the provision of any other services as appropriate.
- To deliver any enhanced services that the practice has contracted to deliver.
- To deliver a service to patients within our triage system, using our E-Consult platform.
- Speciality of women's health is desirable.
Other Duties
- Attend Clinical Huddles and meetings within the practice setting where appropriate.
- Awareness of and compliance with all relevant Practice Policies, eg, Prescribing, confidentiality, data protection, health and Safety etc.
Person Specification
Qualifications
Essential
- Performer List Registration.
- Safeguarding Level 3
- Professional Qualifications
- Speciality in Women's Health
- EMIS Web
- Docman
Person Specification
Qualifications
Essential
- Performer List Registration.
- Safeguarding Level 3
- Professional Qualifications
- Speciality in Women's Health
- EMIS Web
- Docman
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Green Valleys Health
Address
St Luke’s Close
Emersons Green
Bristol
BS16 7AL
United Kingdom
Employer's website
Employer details
Employer name
Green Valleys Health
Address
St Luke’s Close
Emersons Green
Bristol
BS16 7AL
United Kingdom
Employer's website
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Posted 2 day(s) ago
Reference: 2377467
Job summary
Are you organised, enthusiastic and motivated, with a passion for delivering excellent patient care? We are looking for a dedicated Medical Secretary/Administrator to join our friendly practice team.
This is a varied and rewarding role, working closely with our clinical team and Administration Hub Lead to provide essential secretarial and administrative support and help ensure the smooth running of our practice.
Your responsibilities will include coordinating patient referrals, completing Advice and Guidance requests, maintaining referral records, supporting audits, summarising clinical records and processing correspondence. You will also provide administrative support across the practice, working closely with colleagues to deliver a professional and efficient service.
We are looking for someone with excellent organisational and communication skills, strong attention to detail and the ability to manage competing priorities. You will be a positive team player who is approachable, flexible, respects confidentiality and is keen to learn and develop.
This is an excellent opportunity to become a valued member of our team, develop your skills and make a meaningful contribution to patient care.
If you are looking for a varied role where your skills and hard work make a difference, we would love to hear from you.
Main duties of the job
- Deal with all aspects of referrals, working with the clinicians and Administration Hub Lead
- Ensure all referrals are sent within the timeline the referral is requested.
- To complete all Advice and Guidance for clinicians
- Maintain a referral data base and support audits on referrals.
- Read code relevant information in relation to the patients care from the patients clinical letters, into the clinical computer system.
- Summarise clinical notes
- Deal with day-to-day post including electronic post and discharges; scan the post directly onto the computer system.
- Answer the telephone at busy periods when requested to support the reception team to provide safe patient access to the service.
- Ensure total familiarity with all appointment systems including regular and incidental variations
- To provide administrative support and services to all members of the practice team including reception.
- Follows the company standards for ethical business conduct
- Conducts self as a positive role model and team member
- Supports the company ideology, mission, goals, and objectives
- Performs in accordance with the company policies and procedures
- Recognises patients rights and responsibilities
- Participates in company, meetings, in training and other activities
- Deductions
About us
East Park Medical Centre is situated in Central-East Leeds and serves a patient population of 10000+
We are a forward-thinking practice embracing a team-based model for delivery of patient care and the use of new technologies to support this.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0887-26-0006
Job locations
5-7 East Park Road
Leeds
LS9 9JD
United Kingdom
Halton Surgery
2 Primrose Lane
Halton
LEEDS
LS15 7HR
United Kingdom
Job description
Job responsibilities
To work closely with the clinical team and Administration Hub Lead, providing secretarial and administrative support to ensure the smooth running of the practice and the delivery of high-quality patient care.
Main Duties and Responsibilities- Manage all aspects of patient referrals, ensuring they are processed within the required timescales.
- Complete Advice and Guidance requests on behalf of clinicians.
- Maintain referral databases and support referral audits.
- Read-code relevant information from clinical correspondence and accurately update patient records.
- Summarise patients' clinical records.
- Manage incoming and outgoing correspondence, including electronic post, hospital discharges and scanning documents onto the clinical system.
- Support the reception team by answering telephone calls during busy periods when required.
- Maintain a good understanding of the practice appointment systems and any changes.
- Provide administrative and secretarial support to all members of the practice team.
- Maintain strict patient confidentiality and comply with data protection requirements.
- Follow all relevant practice policies and procedures.
- Ensure patient information is only shared with authorised individuals.
- Comply with the practice's health and safety and infection control policies.
- Identify and report potential risks and hazards.
- Maintain a safe and tidy working environment.
- Complete all mandatory training as required.
- Participate in training, meetings and annual performance reviews.
- Take responsibility for ongoing learning and professional development.
- Contribute to improving practice processes and the quality of services.
- Communicate effectively with patients, carers, clinicians and colleagues.
- Work collaboratively with the clinical and administrative teams.
- Respect equality, diversity, dignity and the individual needs of patients and colleagues.
- Contribute positively to the wider practice team.
- Manage workload effectively and meet deadlines.
- Maintain high standards of accuracy and quality in all administrative duties.
- Participate in audits and support service improvements.
- Follow practice policies, procedures and professional standards.
- Undertake other reasonable duties appropriate to the role.
Job description
Job responsibilities
To work closely with the clinical team and Administration Hub Lead, providing secretarial and administrative support to ensure the smooth running of the practice and the delivery of high-quality patient care.
Main Duties and Responsibilities- Manage all aspects of patient referrals, ensuring they are processed within the required timescales.
- Complete Advice and Guidance requests on behalf of clinicians.
- Maintain referral databases and support referral audits.
- Read-code relevant information from clinical correspondence and accurately update patient records.
- Summarise patients' clinical records.
- Manage incoming and outgoing correspondence, including electronic post, hospital discharges and scanning documents onto the clinical system.
- Support the reception team by answering telephone calls during busy periods when required.
- Maintain a good understanding of the practice appointment systems and any changes.
- Provide administrative and secretarial support to all members of the practice team.
- Maintain strict patient confidentiality and comply with data protection requirements.
- Follow all relevant practice policies and procedures.
- Ensure patient information is only shared with authorised individuals.
- Comply with the practice's health and safety and infection control policies.
- Identify and report potential risks and hazards.
- Maintain a safe and tidy working environment.
- Complete all mandatory training as required.
- Participate in training, meetings and annual performance reviews.
- Take responsibility for ongoing learning and professional development.
- Contribute to improving practice processes and the quality of services.
- Communicate effectively with patients, carers, clinicians and colleagues.
- Work collaboratively with the clinical and administrative teams.
- Respect equality, diversity, dignity and the individual needs of patients and colleagues.
- Contribute positively to the wider practice team.
- Manage workload effectively and meet deadlines.
- Maintain high standards of accuracy and quality in all administrative duties.
- Participate in audits and support service improvements.
- Follow practice policies, procedures and professional standards.
- Undertake other reasonable duties appropriate to the role.
Person Specification
Experience
Essential
- Experience of working within a team
Desirable
- Experience of working in a GP practice
Person Specification
Experience
Essential
- Experience of working within a team
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Park Medical Centre
Address
5-7 East Park Road
Leeds
LS9 9JD
United Kingdom
Employer's website
https://www.eastparkmedicalcentre.com/ (Opens in a new tab)
Employer details
Employer name
East Park Medical Centre
Address
5-7 East Park Road
Leeds
LS9 9JD
United Kingdom
Employer's website
https://www.eastparkmedicalcentre.com/ (Opens in a new tab)
Apply Now
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Principal Clinical Psychologist
Devon Partnership NHS Trust View all jobs
Posted 2 day(s) ago
Reference: 2377463
Job summary
We are looking for an 8a Principal Clinical Psychologist to join the Exeter and East Devon multidisciplinary Learning Disability teams, to help us support the wellbeing of this vulnerable and marginalised group.
You will be a senior part of the Clinical Psychology team across Devon, working in and sharing the clinical leadership of your MDTs. You will be part of a rich multi-disciplinary team including Nursing, Psychiatry, Occupational therapy, Physiotherapy and Speech and Language therapy. We have a caring and mutually supportive culture which is a vital foundation for the challenging but rewarding work that we do.
Please contact Dr Magnus Cormack on 07425 605575 if you would like to find out more
Main duties of the job
We are looking for candidates with experience of Intellectual Disability. You will be involved in complex assessment and formulation; designing complex multicomponent interventions and delivering these directly and indirectly via individual or group therapies, care planning, training and consultation. We would expect you to have experience of psychometric assessment and at least two forms of therapeutic intervention (such as Positive Behaviour Support, CBT or DBT), as well as an understanding of the latest evidence around interventions. You will take a role in promoting clinical effectiveness, developing and reviewing service provision in order to maximise the wellbeing of individuals with Learning Disability in Devon.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9369-26-0772
Job locations
Franklyn House
Franklyn Drive
Exeter
Devon
EX2 9HS
United Kingdom
Job description
Job responsibilities
Job Purpose
To improve the psychological health & wellbeing of people with Learning disabilities and to provide psychological services to people who use services and staff in your area.
This will be achieved in this post by:
1. Ensuring the systematic provision of a high quality psychological service to people with Learning Disabilities in Devon as a key component of Health and Social Care Partnership services.
2. Providing clinical leadership, co-ordination and supervision for staff, trainees and volunteers employed by or attached to the psychology service.
3. Taking a leadership role in the delivery and development of psychological therapies for people with Learning Disabilities
4. Carrying a specialist caseload of clients, and providing therapy, advice and consultancy to patients and professionals.
5. Working autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the team.
6. Receiving regular professional and clinical supervision in accordance to Trust policy and to Professional Practice Guidelines set out by the Health Professions Council/British Psychological Society.
7. Contributing to the management of psychology services in the locality.
Duties and Responsibilities
Communication and Working Relationship Skills
- The post holder will be responsible for overcoming a variety of barriers to communication when working with people who receive services who may be fearful of others, who may be experiencing high levels of emotional distress, unable to articulate their difficulties or who think within a very different frame of reference, requiring imaginative and sensitive approaches towards engagement.
- To communicate with a wide range of health and social care staff in community settings in a highly skilled and sensitive manner complex and sensitive information concerning the assessment, formulation and intervention plans for people who are under the services care.
- To provide support and guidance in the application of psychological principles and techniques and to foster reflective practice.
- To deal effectively with highly distressing service user and family situations (e.g. family breakdown, abuse, verbal aggression, challenging behaviour) and to support other staff in their responses to such situations (e.g. through supervision, debriefing).
Analytical and Judgemental Skills
- Responsible for providing a psychological service to a range of people with learning disabilities experiencing a variety of serious psychological disorders and/or presenting behaviours that challenge.
- Carrying out specialist psychological, psychometric and neuropsychological assessments, the preparation of reports and the communication of complex, sensitive and distressing information to people who receive services and their families and carers.
- To effectively draw on a variety of sources to establish formulations of a persons difficulties, delivering highly specialist psychological interventions and contributing to a persons care plan. This is often required in the context of situations where much data will not be available due to the persons inability to express themselves and interventions may require the social and professional network of the person and where expert opinion may vary.
- To make highly skilled evaluations and decisions regarding intervention and about the psychological management of patients, including the management of risk.
- To provide advice and guidance through the process of consultation on psychological aspects of a persons care to the person, to colleagues, other service providers, supporters and families.
Planning and Organisational Skills
- To plan and organise the work of psychology within the Multidisciplinary Team and to contribute to the development and improvement of the provision of psychological services for people with learning disabilities to best meet the organisations strategy and priorities.
- Responsible for planning and prioritising own workload and for balancing individual responsibilities for service user work with other roles within and outside the teams e.g. clinical audit, service development, consultancy and training.
- To implement Devon Partnership Trust policies and propose changes to practice, policies and procedures as required in acute inpatient services.
Responsibility for Patient/Client Care, Treatment and Therapy
- Responsible for formulating and implementing plans for a range of evidence-based psychological interventions for individuals, carers, families, groups and service delivery systems. Being responsible for the adjustment and refining of psychological formulations, drawing upon different explanatory models and maintaining a number of provisional hypotheses based upon the analysis of each individual case. In addition to demonstrate awareness of diversity issues.
- Responsible for providing specialist advice and consultation to other service members on psychological aspects of learning disability and mental health; including appropriate treatment approaches, complex issues of engaging people with learning disabilities and maintaining change, and working with the wider systems which affect a persons wellbeing (e.g. family, paid carers).
Responsibility for Policy and Service Development Implementation
- To interpret and develop policies and procedure for the provision of psychology and psychological therapy services for people with learning disabilities.
- To provide psychology leadership to the multi-professional planning, development and marketing of mental health and wellbeing services for people with learning disabilities.
Responsibility for Finance, Equipment and Other Resources
- To maintain and apply psychometric tests and equipment in order to assess people with learning disabilities and evaluate progress.
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- There is a requirement to support learners on a regular basis which includes the achievement and updating of profession specific training to the required standard to fulfil this role
- To lead and professionally supervise psychology staff, trainees and volunteers.
- To provide therapy supervision to non-psychology staff providing psychological therapies within the service for people with learning disabilities.
- To undertake delegated managerial responsibility for junior psychology staff.
- To provide psychology leadership in the IATT and Health and Social Care Learning Disability Partnership.
Responsibility for Information Resources and Administrative Duties
- The post holder will be required to compile clinical reports, maintain accurate records using the appropriate IT system and be responsible for any other administrative tasks relating to their clinical work e.g. clinical audit and reports.
- The post holder is responsible for liaising with other team members and health and social care employees, both in verbal and written form in order to co-ordinate effective and appropriate care for people with learning disabilities.
Responsibility for Research and Development
- To carry out research activities applying knowledge of research methodology and to contribute research knowledge and expertise to the research activities of other disciplines as required by the service.
- To take responsibility and develop effective means of auditing and evaluating the outcomes of individual work, team activity and clinics within the service.
- The post holder will be involved in identifying and implementing service developments which will enhance the treatment opportunities provided to service users and carers, through consultation and collaboration with managers, team members and locality wide facilities.
Freedom to Act
- The post holder is accountable for their own professional actions, acting within Trust policies and procedures and Professional Practice Guidelines (HCPC).
- To work autonomously within clinical professional guidelines and exercise responsibility for the governance of psychological practice with the Health and Social Care partnership for People with Learning Disabilities.
- To provide expert and specialist clinical psychologist expertise and advice guidance and consultation on psychological aspects of patient care to colleagues, patients, other service providers, supporters and families.
Any Other Specific Tasks Required
- To ensure all clinical care and treatment provided by psychology is carried out under appropriate supervision and leadership.
- The post holder will ensure that they maintain their awareness of research findings concerning psychology, learning disabilities, assessment and therapeutic interventions.
- To supervise and provide a clinical placement for Trainee Clinical Psychologists on D.Clin Psych Course (Exeter/Plymouth Universities).
Job description
Job responsibilities
Job Purpose
To improve the psychological health & wellbeing of people with Learning disabilities and to provide psychological services to people who use services and staff in your area.
This will be achieved in this post by:
1. Ensuring the systematic provision of a high quality psychological service to people with Learning Disabilities in Devon as a key component of Health and Social Care Partnership services.
2. Providing clinical leadership, co-ordination and supervision for staff, trainees and volunteers employed by or attached to the psychology service.
3. Taking a leadership role in the delivery and development of psychological therapies for people with Learning Disabilities
4. Carrying a specialist caseload of clients, and providing therapy, advice and consultancy to patients and professionals.
5. Working autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the team.
6. Receiving regular professional and clinical supervision in accordance to Trust policy and to Professional Practice Guidelines set out by the Health Professions Council/British Psychological Society.
7. Contributing to the management of psychology services in the locality.
Duties and Responsibilities
Communication and Working Relationship Skills
- The post holder will be responsible for overcoming a variety of barriers to communication when working with people who receive services who may be fearful of others, who may be experiencing high levels of emotional distress, unable to articulate their difficulties or who think within a very different frame of reference, requiring imaginative and sensitive approaches towards engagement.
- To communicate with a wide range of health and social care staff in community settings in a highly skilled and sensitive manner complex and sensitive information concerning the assessment, formulation and intervention plans for people who are under the services care.
- To provide support and guidance in the application of psychological principles and techniques and to foster reflective practice.
- To deal effectively with highly distressing service user and family situations (e.g. family breakdown, abuse, verbal aggression, challenging behaviour) and to support other staff in their responses to such situations (e.g. through supervision, debriefing).
Analytical and Judgemental Skills
- Responsible for providing a psychological service to a range of people with learning disabilities experiencing a variety of serious psychological disorders and/or presenting behaviours that challenge.
- Carrying out specialist psychological, psychometric and neuropsychological assessments, the preparation of reports and the communication of complex, sensitive and distressing information to people who receive services and their families and carers.
- To effectively draw on a variety of sources to establish formulations of a persons difficulties, delivering highly specialist psychological interventions and contributing to a persons care plan. This is often required in the context of situations where much data will not be available due to the persons inability to express themselves and interventions may require the social and professional network of the person and where expert opinion may vary.
- To make highly skilled evaluations and decisions regarding intervention and about the psychological management of patients, including the management of risk.
- To provide advice and guidance through the process of consultation on psychological aspects of a persons care to the person, to colleagues, other service providers, supporters and families.
Planning and Organisational Skills
- To plan and organise the work of psychology within the Multidisciplinary Team and to contribute to the development and improvement of the provision of psychological services for people with learning disabilities to best meet the organisations strategy and priorities.
- Responsible for planning and prioritising own workload and for balancing individual responsibilities for service user work with other roles within and outside the teams e.g. clinical audit, service development, consultancy and training.
- To implement Devon Partnership Trust policies and propose changes to practice, policies and procedures as required in acute inpatient services.
Responsibility for Patient/Client Care, Treatment and Therapy
- Responsible for formulating and implementing plans for a range of evidence-based psychological interventions for individuals, carers, families, groups and service delivery systems. Being responsible for the adjustment and refining of psychological formulations, drawing upon different explanatory models and maintaining a number of provisional hypotheses based upon the analysis of each individual case. In addition to demonstrate awareness of diversity issues.
- Responsible for providing specialist advice and consultation to other service members on psychological aspects of learning disability and mental health; including appropriate treatment approaches, complex issues of engaging people with learning disabilities and maintaining change, and working with the wider systems which affect a persons wellbeing (e.g. family, paid carers).
Responsibility for Policy and Service Development Implementation
- To interpret and develop policies and procedure for the provision of psychology and psychological therapy services for people with learning disabilities.
- To provide psychology leadership to the multi-professional planning, development and marketing of mental health and wellbeing services for people with learning disabilities.
Responsibility for Finance, Equipment and Other Resources
- To maintain and apply psychometric tests and equipment in order to assess people with learning disabilities and evaluate progress.
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- There is a requirement to support learners on a regular basis which includes the achievement and updating of profession specific training to the required standard to fulfil this role
- To lead and professionally supervise psychology staff, trainees and volunteers.
- To provide therapy supervision to non-psychology staff providing psychological therapies within the service for people with learning disabilities.
- To undertake delegated managerial responsibility for junior psychology staff.
- To provide psychology leadership in the IATT and Health and Social Care Learning Disability Partnership.
Responsibility for Information Resources and Administrative Duties
- The post holder will be required to compile clinical reports, maintain accurate records using the appropriate IT system and be responsible for any other administrative tasks relating to their clinical work e.g. clinical audit and reports.
- The post holder is responsible for liaising with other team members and health and social care employees, both in verbal and written form in order to co-ordinate effective and appropriate care for people with learning disabilities.
Responsibility for Research and Development
- To carry out research activities applying knowledge of research methodology and to contribute research knowledge and expertise to the research activities of other disciplines as required by the service.
- To take responsibility and develop effective means of auditing and evaluating the outcomes of individual work, team activity and clinics within the service.
- The post holder will be involved in identifying and implementing service developments which will enhance the treatment opportunities provided to service users and carers, through consultation and collaboration with managers, team members and locality wide facilities.
Freedom to Act
- The post holder is accountable for their own professional actions, acting within Trust policies and procedures and Professional Practice Guidelines (HCPC).
- To work autonomously within clinical professional guidelines and exercise responsibility for the governance of psychological practice with the Health and Social Care partnership for People with Learning Disabilities.
- To provide expert and specialist clinical psychologist expertise and advice guidance and consultation on psychological aspects of patient care to colleagues, patients, other service providers, supporters and families.
Any Other Specific Tasks Required
- To ensure all clinical care and treatment provided by psychology is carried out under appropriate supervision and leadership.
- The post holder will ensure that they maintain their awareness of research findings concerning psychology, learning disabilities, assessment and therapeutic interventions.
- To supervise and provide a clinical placement for Trainee Clinical Psychologists on D.Clin Psych Course (Exeter/Plymouth Universities).
Person Specification
Qualifications
Essential
- Qualified Clinical Psychologist (D.Clin. Psych or equivalent).
- Registered with the Health and Care Professionals Council (HCPC).
Desirable
- Further training in psychological therapies.
- Further training and experience in interventions with people with learning disabilities.
Communication and Working Relationship Skills
Essential
- Excellent verbal, non-verbal and written communication skills
Other
Essential
- Highly skilled in specialist interventions.
- Advanced psychological assessment and formulation skills.
- Consultation skills.
Planning and Organisational Skills
Essential
- Organisation and time management skills.
Analytical and Judgemental Skills
Essential
- Ability to integrate complex data, make highly skilled evaluations and decisions, and take a long-term perspective.
Knowledge
Essential
- Knowledge of Learning Disabilities services in the NHS and of the knowledge base, skills and practice of clinical psychology.
Desirable
- Significant Post-Graduate (D.Clin Psych) experience
Experience
Essential
- Experience of teaching, training and/or supervision.
Desirable
- Extended experience of assessing and working with people with learning disabilities and working within learning disability services.
- Experience of the application of clinical psychology in different cultural contexts.
Person Specification
Qualifications
Essential
- Qualified Clinical Psychologist (D.Clin. Psych or equivalent).
- Registered with the Health and Care Professionals Council (HCPC).
Desirable
- Further training in psychological therapies.
- Further training and experience in interventions with people with learning disabilities.
Communication and Working Relationship Skills
Essential
- Excellent verbal, non-verbal and written communication skills
Other
Essential
- Highly skilled in specialist interventions.
- Advanced psychological assessment and formulation skills.
- Consultation skills.
Planning and Organisational Skills
Essential
- Organisation and time management skills.
Analytical and Judgemental Skills
Essential
- Ability to integrate complex data, make highly skilled evaluations and decisions, and take a long-term perspective.
Knowledge
Essential
- Knowledge of Learning Disabilities services in the NHS and of the knowledge base, skills and practice of clinical psychology.
Desirable
- Significant Post-Graduate (D.Clin Psych) experience
Experience
Essential
- Experience of teaching, training and/or supervision.
Desirable
- Extended experience of assessing and working with people with learning disabilities and working within learning disability services.
- Experience of the application of clinical psychology in different cultural contexts.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Devon Partnership NHS Trust
Address
Franklyn House
Franklyn Drive
Exeter
Devon
EX2 9HS
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
Franklyn House
Franklyn Drive
Exeter
Devon
EX2 9HS
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Apply Now
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Community Nurse - Stratton Community Nursing Team
Cornwall Partnership NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377456
Job summary
We are looking for a caring, motivated and dynamic community nurse to join our friendly, professional team.
This is a fixed term contract to cover maternity leave. Expected duration of this post is 9 months. Full or part time hours available.
You will be part of the Stratton Community Nursing Team and you will be based at Stratton Hospital, covering Bude and the surrounding area.We cover Stratton and Neetside GP practices within the local PCN. Your role will require close collaboration with GP's, health and social care colleagues including therapists and voluntary organisations. We would like you to possess commitment to team working and embrace innovative delivery of excellent standards of care. You will need to have a real enthusiasm for community nursing as an autonomous practitioner and a desire for ongoing professional development.
You should also have an understanding of the changing climate of care delivery in the community.
Shift patterns are 0800 - 1600 and 1400 - 2200.
Main duties of the job
This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Successful candidates will need to demonstrate how they will manage these travel requirements.
Following an initial induction and ongoing clinical supervision, you will be responsible for: Assessment, planning, implementation and evaluation of care, without direct supervision, to patients, carers and relatives within their home environment. The aim is to enable them to enjoy maximum independence and optimum quality of life.To work in partnership with patients and carers to offer support and advice and promote informed choice.To work autonomously, providing effective, evidence-based care in line with competency and training record and organisational policies, procedures and guidelines.To support all locality teams by working in a flexible way. Moving to work with the team in most need on a daily, weekly or monthly basis as service provision demands.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Part-time
Reference number
201-26-800-A
Job locations
Stratton Hospital
Hospital Road
Stratton, Bude
EX23 9BR
United Kingdom
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education and Qualifications
Essential
- Registered Nurse (Adult)
- Evidence of recent relevant professional development
- To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required.
- Current Professional Registration - NMC
Desirable
- Hold a post-registration diploma or be working towards a degree
Skills and Aptitude
Essential
- IT skills to include use of Word, Excel, email, internet, recording systems
- The ability to provide skilled, evidence based nursing care to a wide range of patients
- Ability to deal with patients and carers who are under stress.
- Awareness of and adherence to policies including lone worker and manual handling policies
- Current knowledge of developments in nursing and healthcare in general.
Person Specification Education and Qualifications Essential Registered Nurse (Adult) Evidence of recent relevant professional development To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required. Current Professional Registration - NMC Desirable Hold a post-registration diploma or be working towards a degree Skills and Aptitude Essential IT skills to include use of Word, Excel, email, internet, recording systems The ability to provide skilled, evidence based nursing care to a wide range of patients Ability to deal with patients and carers who are under stress. Awareness of and adherence to policies including lone worker and manual handling policies Current knowledge of developments in nursing and healthcare in general.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Stratton Hospital
Hospital Road
Stratton, Bude
EX23 9BR
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Stratton Hospital
Hospital Road
Stratton, Bude
EX23 9BR
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: 2377433
Job summary
Park Lane Practice Swindon are seeking a forward thinking innovative GP or GPs to join our practice in an exciting time of working with Primary Care Network within the Brunel Health Group. We are looking for at least 6-8 sessions and would consider a combination of GPs to cover these sessions i.e. 2 GPs undertaking 4 sessions each or any other combination would happily be considered. This opportunity is being offered on a permanent basis. We are a friendly, proactive & dynamic practice looking to develop and explore new opportunities as they present themselves. Current initiatives the practice are working with are Primary Care Network workforce team of physiotherapists, clinical pharmacists
Main duties of the job
Our Contract for salaried doctors includes a defined workload with a fixed number of patient contacts, no extended hours and minimal paperwork.
We are keen to hear from doctors who want to be part of a happy, positive, family friendly team.
The practice welcomes both newly qualified GPs and those looking to further their career in a professional, supportive environment.
About us
The practice profile is: Registered patients 7400. GP Partner, Salaried GPs, FCP, Nurse Team, Senior Clinical Pharmacist, Pharmacy Tech , GP Assistant .
Training Practice
Park Lane Practice TIER 2 registered practice
CQC- Good Feb 2023
QOF- High Achievement
SystmOne Clinical system
For more information, or to arrange an informal visit to the practice, please contact Dr Humaira Ramzan at [email protected]
Informal enquiries and practice visits welcome.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3623-26-0019
Job locations
7-9 Park Lane
Swindon
SN1 5HG
United Kingdom
Job description
Job responsibilities
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE SENIOR PARTNER (Clinically)
THE PRACTICE & BUSINESS MANAGER (Administratively)
HOURS: TBC
Job summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
General:
The above duties are neither exclusive nor exhaustive and the post holder may be required to take on other duties appropriate to the role.
The Senior Partner reserves the right to amend this job description in consultation with the post holder.
Job description
Job responsibilities
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE SENIOR PARTNER (Clinically)
THE PRACTICE & BUSINESS MANAGER (Administratively)
HOURS: TBC
Job summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
General:
The above duties are neither exclusive nor exhaustive and the post holder may be required to take on other duties appropriate to the role.
The Senior Partner reserves the right to amend this job description in consultation with the post holder.
Person Specification
Experience
Essential
- Experience of working in Primary Care
Desirable
- Experience of working in Primary Care
Person Specification
Experience
Essential
- Experience of working in Primary Care
Desirable
- Experience of working in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Park Lane Practice
Address
7-9 Park Lane
Swindon
SN1 5HG
United Kingdom
Employer's website
https://www.parklanepracticeswindon.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Park Lane Practice
Address
7-9 Park Lane
Swindon
SN1 5HG
United Kingdom
Employer's website
https://www.parklanepracticeswindon.nhs.uk/ (Opens in a new tab)
Apply Now
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Locum Consultant Medical Oncologist in Gynaecology and AOS
The Royal Marsden NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377428
Job summary
The Gynaecological Unit, led by Mr John Bulter, at the Royal Marsden has a strong reputation for its multidisciplinary approach to the management of gynaecological malignancy. Professor Susana Banerjee is Clinical Research Lead for the Gynaecology Unit. The gynaecology research team, led by Professor Banerjee, is world class developing, leading and delivering phase I-III clinical trials several of which have led to changes in clinical practice.
Acute Oncology Service (AOS) provision was identified in 2009 as a key recommendation of the National Chemotherapy Advisory Group (NCAG) for improving quality and safety of emergency care for those patients with previously undiagnosed cancer and complications of cancer or treatment. The AOS service at the Royal Marsden is an established part of the urgent care pathway with the aim of supporting self-care, admission avoidance and ensuring cancer patients receive the right care in the right place with the necessary facilities and expertise.
Main duties of the job
o Management of patients in the Centre for Urgent Care (CUC)o Telephone support to the Royal Marsden Hotlineo Provide clinical leadership and support for the effective ongoing development of the service and to attend relevant operational meetingso A key role in junior doctor educational development and leadershipo To provide advice on medical oncology/systemic therapy aspects of treatment and care for patients within the Gynaecology Unit at The Royal Marsdeno To provide leadership and support for the multidisciplinary care team, particularly on the Fulham Road site. o To attend the unit specific MDMs, clinics and research meetings in line with the Job Plan
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
01 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum plus £2,162 London Weighting
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
282-C1913-MED
Job locations
The Royal Marsden NHS Foundation Trust
Fulham Road
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information and duties for this role, please see the attached detailed Job Description and Person Specification.
Job description
Job responsibilities
For further information and duties for this role, please see the attached detailed Job Description and Person Specification.
Person Specification
Qualifications and Status
Essential
- MBBS or approved overseas equivalent
- MRCP or approved overseas equivalent
- Full registration and license to practice with the General Medical Council
- On the Specialist Register for Medical Oncology or within six months of obtaining a certificate of completion of training (CCT) at date of interview.
- Evidence of on-going professional development
Desirable
- Higher Research Degree (MD/PHD)
Experience
Essential
- General oncology experience
- Subspecialty experience in gynaecological cancers, including the delivery of care for patients enrolled on interventional studies
Desirable
- Experience in national or international collaborative research networks
Personal Qualities
Essential
- The ability to work in collaboration with consultant colleagues in the unit and across Royal Marsden
- Ability to provide academic and scientific leadership within a multidisciplinary research environment
- Approachable and a team player
- Commitment to excellence
- Strong communication and leadership skills
- Committed to personal and professional development
- A patient-centred approach to delivering care
- Knowledge of Quality & Clinical Governance
Person Specification
Qualifications and Status
Essential
- MBBS or approved overseas equivalent
- MRCP or approved overseas equivalent
- Full registration and license to practice with the General Medical Council
- On the Specialist Register for Medical Oncology or within six months of obtaining a certificate of completion of training (CCT) at date of interview.
- Evidence of on-going professional development
Desirable
- Higher Research Degree (MD/PHD)
Experience
Essential
- General oncology experience
- Subspecialty experience in gynaecological cancers, including the delivery of care for patients enrolled on interventional studies
Desirable
- Experience in national or international collaborative research networks
Personal Qualities
Essential
- The ability to work in collaboration with consultant colleagues in the unit and across Royal Marsden
- Ability to provide academic and scientific leadership within a multidisciplinary research environment
- Approachable and a team player
- Commitment to excellence
- Strong communication and leadership skills
- Committed to personal and professional development
- A patient-centred approach to delivering care
- Knowledge of Quality & Clinical Governance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden NHS Foundation Trust
Fulham Road
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden NHS Foundation Trust
Fulham Road
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 2 day(s) ago
Reference: 2377416
Job summary
To address the ever-increasing demand for primary care services there is a wide recognition of the need for improved co-ordination of care needs for individuals who are considered vulnerable & where safeguarding concerns may exist. An exciting opportunity has arisen at Selby Town Primary Care Network (PCN) for two part time Safeguarding Care Coordinators to join our friendly and dynamic team. The role is c, 80% admin, 20% meetings with practices.
Main duties of the job
Main duties of the role will include:
Providing comprehensive, effective and high quality administrative support to the relevant Safeguarding Lead at each practice
Providing and coordinating administrative and secretarial services where required; including, for example, the preparation of agendas and minutes, taking appropriate follow-up action as required.
Overseeing an electronic filing system for safeguarding issues
Preparing confidential letters/documents/reports
Constantly reviewing working practices and suggesting any areas of improvements
About us
This is a post supporting patients & staff across the four practices in the PCN: Beech Tree Surgery, Escrick Surgery, Posterngate Surgery and Scott Road Medical Centre. The PCN has a Clinical Director, two Clinical Lead GPs and is managed by the PCN Operations Manager & Business Lead. We work in increasingly collaborative partnerships across a number of workstreams, which include important priority areas of mental health, frailty, urgent care and health inequity. Our team consists of a diverse multi-professional workforce which includes pharmacists, MSK practitioners, physician associates, mental health workers, care coordinators, social prescribing link workers, community health and wellbeing workers, a frailty therapy team, an urgent care coordinator, a business support, a business intelligence analyst/digital lead, a transformational lead and an urgent care team of health care professionals.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£14.52 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
W0052-26-0004
Job locations
68 Doncaster Road
Selby
N. Yorks
YO8 9AJ
United Kingdom
Job description
Job responsibilities
Sorting and prioritising all incoming mail and e-mail that relates to safeguarding or potential safeguarding issues.
Deal with any telephone calls for practices from third parties regarding safeguarding issues.
Ensuring practice safeguarding registers are accurate & up to date.
Completing safeguarding reports received from third parties.
Attending safeguarding meetings with relevant agencies, e.g., social services
Ensuring codes are accurately entered/amended onto medical records.
Running and collating reports which may include reports to the PCN Board
Ensuring practices have relevant & up to date policies in place.
Maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team.
To support practices in any Learning Reviews
Job description
Job responsibilities
Sorting and prioritising all incoming mail and e-mail that relates to safeguarding or potential safeguarding issues.
Deal with any telephone calls for practices from third parties regarding safeguarding issues.
Ensuring practice safeguarding registers are accurate & up to date.
Completing safeguarding reports received from third parties.
Attending safeguarding meetings with relevant agencies, e.g., social services
Ensuring codes are accurately entered/amended onto medical records.
Running and collating reports which may include reports to the PCN Board
Ensuring practices have relevant & up to date policies in place.
Maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team.
To support practices in any Learning Reviews
Person Specification
Qualifications
Essential
- GCSEs, or equivalent, in English and mathematics, or demonstrable equivalent literacy, numeracy and workplace experience.
- Willingness to complete safeguarding, information governance, data protection and other role-specific training.
Desirable
- NVQ, diploma or equivalent qualification in business administration, health and social care, or a related subject.
- Recognised training in care coordination, personalised care or safeguarding administration.
Experience
Essential
- Experience in an administrative, coordination or support role within a busy office, healthcare, social care or public-sector environment.
- Experience of handling confidential and sensitive information securely and appropriately.
- Experience of communicating effectively with professionals, services, patients, carers or members of the public.
- Experience of maintaining accurate records and following established procedures.
Desirable
- Experience in general practice, a Primary Care Network, the NHS, a local authority, safeguarding, childrens services, adult social care or the voluntary sector.
- Experience of preparing agendas and minutes, collating reports, maintaining electronic registers or supporting audits.
Person Specification
Qualifications
Essential
- GCSEs, or equivalent, in English and mathematics, or demonstrable equivalent literacy, numeracy and workplace experience.
- Willingness to complete safeguarding, information governance, data protection and other role-specific training.
Desirable
- NVQ, diploma or equivalent qualification in business administration, health and social care, or a related subject.
- Recognised training in care coordination, personalised care or safeguarding administration.
Experience
Essential
- Experience in an administrative, coordination or support role within a busy office, healthcare, social care or public-sector environment.
- Experience of handling confidential and sensitive information securely and appropriately.
- Experience of communicating effectively with professionals, services, patients, carers or members of the public.
- Experience of maintaining accurate records and following established procedures.
Desirable
- Experience in general practice, a Primary Care Network, the NHS, a local authority, safeguarding, childrens services, adult social care or the voluntary sector.
- Experience of preparing agendas and minutes, collating reports, maintaining electronic registers or supporting audits.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Selby Town PCN
Address
68 Doncaster Road
Selby
N. Yorks
YO8 9AJ
United Kingdom
Employer's website
https://www.selbytownprimarycarenetwork.co.uk/ (Opens in a new tab)
Employer details
Employer name
Selby Town PCN
Address
68 Doncaster Road
Selby
N. Yorks
YO8 9AJ
United Kingdom
Employer's website
https://www.selbytownprimarycarenetwork.co.uk/ (Opens in a new tab)
Apply Now
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Locum Consultant Ophthalmologist in Neuro-Ophthalmology and Strabismus
Moorfields Eye Hospital NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377400
Job summary
The post is comprised of 9.11 programmed activities (PAs), of which 6.56 provide direct clinical care (DCC), 1 DCC (Patient Administration), 0.05 DCC for the on-call rota, and 1.5 are for supporting professional activities (SPAs).
The post is based at the Moorfields St George's site. The proposed job plan is detailed below, which is subject to change in response to the demand of the service. This may increase to 10PAs depending on clinical need, in the future.
The post also involves taking part in the joint MEH/Southwest London on-call rota, currently on a 1:22 weekly basis.
The St George's Neuro-Ophthalmology sessions include outpatient face to face and virtual clinics, and MDT clinics. The St George's Strabismus sessions include outpatient face to face clinics, and a bi-weekly theatre. The post-holder will work closely with local support services, nursing and administrative teams to provide a comprehensive outpatient and elective service to diverse populations within the Southwest London sector.
Applicants are required to hold FRCOphth, or equivalent, and be registered with the General Medical Council. Fellowship training within Neuro-Ophthalmology / Strabismus is essential and formal teaching experience would be advantageous.
Main duties of the job
- Delivery of direct clinical care within the services managed, including the treatment of routine and urgent cases and management of clinically complex or sight threating conditions. This will include supporting with triage, assessment, and review of patients.
- On the day leadership and management of the department, including supervising junior medical staff, nurse practitioners and AHP colleagues, and supporting with operational management decisions to ensure the smooth running of the department and delivery against operational targets.
- Contribution to continuous service development and improvement, engagement in audits, and supporting robust clinical governance.
- Providing appropriate training and teaching to staff, supporting their professional development.
- Collaboration with multidisciplinary teams to provide specialist advice as required.
- Engage in research to stay up to date with current research and drive continuous innovation.
- Maintain continuous professional development in line with Royal College of Ophthalmologist requirements.
About us
What's in it for You?
At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:
o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills
And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.
Details
Date posted
01 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£109,022.40 to £144,546.24 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
273-DS-8312887
Job locations
Moorfields @ St George's Hospital
Blackshaw Road
Tooting
SW17 0QT
United Kingdom
Job description
Job responsibilities
- The post holder must be medically qualified and maintain GMC specialist registration and hold a licence to practice
- To develop and maintain the competencies required to carry out the duties required of the post.
- To ensure prompt attendance at agreed direct clinical care Programmed Activities.
- To ensure patients are involved in decisions about their care and to respond to their views.
Performance Management
To work with medical, nursing and managerial colleagues to ensure high performance in the following areas:
- Clinical efficiency e.g. timeliness indicators, clinical indicators and the development of ambulatory pathways.
- Quality of outcomes e.g. infection control targets, reducing re-attendance rates.
- Financial management e.g. identification, implementation and achievement of cost improvement programmes and participating in efforts to ensure services are provided cost effectively e.g. managing locum agency spend, monitoring and managing the drug budget to target, ensuring accuracy of clinical data for the team.
- Operational efficiency e.g. demand management.
Medical Staff Management
- To work with colleagues to ensure junior doctors hours are compliant in line with EWTD and New Deal.
- To ensure that adequate systems and procedures are in place to control and monitor leave for junior medical staff and to ensure that there is appropriate cover within the clinical areas, including on-call commitments
- To participate in the recruitment of junior medical staff as and when required.
- To participate in team objective setting as part of the annual job planning cycle.
- To be engaged in the process of annual appraisal and revalidation of all doctors in training, Trust doctors, Clinical Fellows and non-consultant grades as delegated by the Clinical Director/Divisional Manager.
Governance
- To review clinical outcomes in designated area using external benchmarking data where appropriate, to identify and advise variances to the Clinical Director.
- Participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented.
- To work closely with the Directorate, Patient and Public Involvement panels in relation to clinical and services developments as delegated by the Clinical Director.
- Participate in ensuring NICE requirements are reviewed and implemented and monitored in the speciality areas.
- To ensure clinical guidelines and protocols are adhered to by junior medical staff and updated on a regular basis.
- To keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the Clinical Director.
- To role model good practice for infection control to all members of the multidisciplinary team.
Strategy and Business Planning
- To participate in the business planning and objective setting process for the directorate and Trust where appropriate.
- To represent the Trust at appropriate clinical networks/other external clinical meetings, as delegated by the Clinical Director.
Leadership and Team Working
- To demonstrate excellent leadership skills with regard to individual performance, clinical teams, the Trust and when participating in national or local initiatives.
- To work collaboratively with all members of the multi-disciplinary team and Partners as required.
- To chair regular meetings for the specialties.
- To resolve conflict and difficult situations through negotiation and discussion, involving appropriate parties.
- Adhere to Trust/departmental guidelines on leave including reporting absence.
Job description
Job responsibilities
- The post holder must be medically qualified and maintain GMC specialist registration and hold a licence to practice
- To develop and maintain the competencies required to carry out the duties required of the post.
- To ensure prompt attendance at agreed direct clinical care Programmed Activities.
- To ensure patients are involved in decisions about their care and to respond to their views.
Performance Management
To work with medical, nursing and managerial colleagues to ensure high performance in the following areas:
- Clinical efficiency e.g. timeliness indicators, clinical indicators and the development of ambulatory pathways.
- Quality of outcomes e.g. infection control targets, reducing re-attendance rates.
- Financial management e.g. identification, implementation and achievement of cost improvement programmes and participating in efforts to ensure services are provided cost effectively e.g. managing locum agency spend, monitoring and managing the drug budget to target, ensuring accuracy of clinical data for the team.
- Operational efficiency e.g. demand management.
Medical Staff Management
- To work with colleagues to ensure junior doctors hours are compliant in line with EWTD and New Deal.
- To ensure that adequate systems and procedures are in place to control and monitor leave for junior medical staff and to ensure that there is appropriate cover within the clinical areas, including on-call commitments
- To participate in the recruitment of junior medical staff as and when required.
- To participate in team objective setting as part of the annual job planning cycle.
- To be engaged in the process of annual appraisal and revalidation of all doctors in training, Trust doctors, Clinical Fellows and non-consultant grades as delegated by the Clinical Director/Divisional Manager.
Governance
- To review clinical outcomes in designated area using external benchmarking data where appropriate, to identify and advise variances to the Clinical Director.
- Participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented.
- To work closely with the Directorate, Patient and Public Involvement panels in relation to clinical and services developments as delegated by the Clinical Director.
- Participate in ensuring NICE requirements are reviewed and implemented and monitored in the speciality areas.
- To ensure clinical guidelines and protocols are adhered to by junior medical staff and updated on a regular basis.
- To keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the Clinical Director.
- To role model good practice for infection control to all members of the multidisciplinary team.
Strategy and Business Planning
- To participate in the business planning and objective setting process for the directorate and Trust where appropriate.
- To represent the Trust at appropriate clinical networks/other external clinical meetings, as delegated by the Clinical Director.
Leadership and Team Working
- To demonstrate excellent leadership skills with regard to individual performance, clinical teams, the Trust and when participating in national or local initiatives.
- To work collaboratively with all members of the multi-disciplinary team and Partners as required.
- To chair regular meetings for the specialties.
- To resolve conflict and difficult situations through negotiation and discussion, involving appropriate parties.
- Adhere to Trust/departmental guidelines on leave including reporting absence.
Person Specification
Education and Qualifications
Essential
- FRCOphth or equivalent
- CCT in Ophthalmology or equivalent ophthalmic training (or be within 6 months of CCT date).
- Full GMC Registration
Desirable
- Higher degree
Further Training and Knowledge
Essential
- One year of fellowship training in Neuro-Ophthalmology / Strabismus or equivalent
- Awareness of current issues affecting the NHS
- Be near to OR completed Higher Specialist Training in Ophthalmology.
Desirable
- Experience at locum consultant / consultant level
- Attended clinical leadership training
- Multidisciplinary teaching experience
Skills and abilities
Essential
- Audit & research skills
- Excellent teaching & presentation skills
- Ability to lead & coordinate teams.
- Demonstrable competence within a tertiary centre setting.
Desirable
- Management skills & experience.
Experience
Essential
- Subspecialty Fellowship in Neuro-Ophthalmology or equivalent
- Subspecialty Fellowship in Strabismus or equivalent
- Involvement in clinical leadership roles such a participation in QIPP projects & service improvement projects.
- Experience of being on an on call rota
- Experience of managing Ophthalmic emergencies
Desirable
- Experience of public & patient engagement.
- Clinical leadership and management experience in developing and delivering new services and educational programmes.
- Management innovation experience
Personal qualities
Essential
- Excellent communication skills
- Ability to lead & co-ordinate multidisciplinary teams
- Motivation and commitment to job
- Ability to work collaboratively with colleagues across the Division and wider network - managers, medics, nursing and other colleagues.
Desirable
- Experience in organising & managing a busy clinical service
Person Specification
Education and Qualifications
Essential
- FRCOphth or equivalent
- CCT in Ophthalmology or equivalent ophthalmic training (or be within 6 months of CCT date).
- Full GMC Registration
Desirable
- Higher degree
Further Training and Knowledge
Essential
- One year of fellowship training in Neuro-Ophthalmology / Strabismus or equivalent
- Awareness of current issues affecting the NHS
- Be near to OR completed Higher Specialist Training in Ophthalmology.
Desirable
- Experience at locum consultant / consultant level
- Attended clinical leadership training
- Multidisciplinary teaching experience
Skills and abilities
Essential
- Audit & research skills
- Excellent teaching & presentation skills
- Ability to lead & coordinate teams.
- Demonstrable competence within a tertiary centre setting.
Desirable
- Management skills & experience.
Experience
Essential
- Subspecialty Fellowship in Neuro-Ophthalmology or equivalent
- Subspecialty Fellowship in Strabismus or equivalent
- Involvement in clinical leadership roles such a participation in QIPP projects & service improvement projects.
- Experience of being on an on call rota
- Experience of managing Ophthalmic emergencies
Desirable
- Experience of public & patient engagement.
- Clinical leadership and management experience in developing and delivering new services and educational programmes.
- Management innovation experience
Personal qualities
Essential
- Excellent communication skills
- Ability to lead & co-ordinate multidisciplinary teams
- Motivation and commitment to job
- Ability to work collaboratively with colleagues across the Division and wider network - managers, medics, nursing and other colleagues.
Desirable
- Experience in organising & managing a busy clinical service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Moorfields Eye Hospital NHS Foundation Trust
Address
Moorfields @ St George's Hospital
Blackshaw Road
Tooting
SW17 0QT
United Kingdom
Employer's website
https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Moorfields Eye Hospital NHS Foundation Trust
Address
Moorfields @ St George's Hospital
Blackshaw Road
Tooting
SW17 0QT
United Kingdom
Employer's website
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Posted 2 day(s) ago
Reference: 2377382
Job summary
We are looking to recruit a full-time Dispenser for a temporary maternity cover position until January 2028. You will join our friendly team serving around 9000 patients.
The hours will be full time across 5 days (37.5 hours).
We are an EMIS based dispensing practice with an emphasis on high quality patient centred care. Our main site is in Madeley (CW3 9NQ) with our branch site at Baldwins Gate (ST5 5DA). We are part of Newcastle South Primary Care Network.
We are looking for an enthuisiastic and motivated individual who shares our values and has the necessary skills to thrive in a busy dispensary.
Main duties of the job
The post holder will join the dispensing team to help deliver the following service:
Process and dispense repeat and acute prescription requests
Responding to patient queries in relation to prescriptions and medications
Effective stock management
Work in accordance with the dispensary standard operating procedures
Please see job description for further information
About us
We are a practice with 4 GP partners. We are also a training practice supporting GP Registrars and medical students.
The dispensary team comprises of 6 part-time dispensers working in a fast paced environment.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
13 months
Working pattern
Full-time
Reference number
A0711-26-0002
Job locations
Moss Lane
Madeley
Crewe
CW3 9NQ
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE Dispenser
REPORTS TO Practice Manager
Job Summary
To prepare and dispense accurately, safely and promptly under the doctors overall supervision
To project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient manner
Duties and responsibilities
The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels:
To work within the practices guidelines, policies and standard operating procedures
To be aware of the health and safety of others in the working environment. To comply at all times with the practices health and safety policies and procedures/infection control procedures
Dispensary role
To prepare and dispense accurately, safely and promptly under the doctors overall supervision
To dispense medication, as required by the doctors in the practice and to arrange for their checking using the bar coder, or if unable to use the bar coder, by a second member of staff checking the drugs, ensuring that any drugs requested which are not on repeat prescription are not issued without the doctors consent
To second check other dispensers routine items which have not bar coded, noting that any unusual items or where unsure the doctors should be asked to check
To receive, record and dispense repeat medication requests and, where the medication review is overdue to bring to a doctors attention
To use judgement when issuing repeat prescriptions with regard to frequency of use, noting any under/overuse and highlighting any issues to the doctor and following the repeat prescription Standard Operating Procedure
To deal with queries using the patient task system
To ensure stock is not outdated before use
Not to dispense medicines to unauthorised persons, whoever they may be, without the doctors consent
To dispense and record private prescriptions, as authorised by the doctor, and their payments
To fully observe all legal requirements relevant to dispensing practice, including controlled drugs
End of month prescription submissions
Stock control
Ensure the dispensary is kept properly stocked and that drugs are ordered in via the wholesaler computerised link, as appropriate, to fill prescriptions
Checking goods in as and when they are delivered
To keep the emergency drug cupboard stocked up and order further supplies as necessary
Returning incorrect goods to the wholesaler promptly
Stocking shelves, refrigerators and other storage areas using rotation method
Storing controlled drugs as per practice policy
Removing out of date stock from the shelves, refrigerators and other storage areas
Disposal of returned unused medicines as per practice policy
Finance
To collect all due prescription charges/check patient exemption and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient, where required
To ensure that all monies received are entered in the till
To produce an end of day till receipt and store with daily takings in the safe
To give all monies to Finance Manager or Practice Manager/Assistant Practice Manager in her absence
To put float in till on a daily basis and ensure sufficient change
Housekeeping/maintenance
To maintain work areas in a tidy and safe way and free from hazards
To ensure that all dispensary equipment is kept clean and report any faults to the Practice Manager
To check and maintain the refrigerator temperature log on a daily basis and immediately report any change outside recommended limits to the Practice Manager, Assistant Practice Manager or doctor
To ensure as far as reasonably possible, the safety and security of the dispensary and contents under the doctors supervision
To ensure the safety of all who enter the dispensary
Other
To report significant events
To take prompt action in response to any drug alerts
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE Dispenser
REPORTS TO Practice Manager
Job Summary
To prepare and dispense accurately, safely and promptly under the doctors overall supervision
To project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient manner
Duties and responsibilities
The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels:
To work within the practices guidelines, policies and standard operating procedures
To be aware of the health and safety of others in the working environment. To comply at all times with the practices health and safety policies and procedures/infection control procedures
Dispensary role
To prepare and dispense accurately, safely and promptly under the doctors overall supervision
To dispense medication, as required by the doctors in the practice and to arrange for their checking using the bar coder, or if unable to use the bar coder, by a second member of staff checking the drugs, ensuring that any drugs requested which are not on repeat prescription are not issued without the doctors consent
To second check other dispensers routine items which have not bar coded, noting that any unusual items or where unsure the doctors should be asked to check
To receive, record and dispense repeat medication requests and, where the medication review is overdue to bring to a doctors attention
To use judgement when issuing repeat prescriptions with regard to frequency of use, noting any under/overuse and highlighting any issues to the doctor and following the repeat prescription Standard Operating Procedure
To deal with queries using the patient task system
To ensure stock is not outdated before use
Not to dispense medicines to unauthorised persons, whoever they may be, without the doctors consent
To dispense and record private prescriptions, as authorised by the doctor, and their payments
To fully observe all legal requirements relevant to dispensing practice, including controlled drugs
End of month prescription submissions
Stock control
Ensure the dispensary is kept properly stocked and that drugs are ordered in via the wholesaler computerised link, as appropriate, to fill prescriptions
Checking goods in as and when they are delivered
To keep the emergency drug cupboard stocked up and order further supplies as necessary
Returning incorrect goods to the wholesaler promptly
Stocking shelves, refrigerators and other storage areas using rotation method
Storing controlled drugs as per practice policy
Removing out of date stock from the shelves, refrigerators and other storage areas
Disposal of returned unused medicines as per practice policy
Finance
To collect all due prescription charges/check patient exemption and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient, where required
To ensure that all monies received are entered in the till
To produce an end of day till receipt and store with daily takings in the safe
To give all monies to Finance Manager or Practice Manager/Assistant Practice Manager in her absence
To put float in till on a daily basis and ensure sufficient change
Housekeeping/maintenance
To maintain work areas in a tidy and safe way and free from hazards
To ensure that all dispensary equipment is kept clean and report any faults to the Practice Manager
To check and maintain the refrigerator temperature log on a daily basis and immediately report any change outside recommended limits to the Practice Manager, Assistant Practice Manager or doctor
To ensure as far as reasonably possible, the safety and security of the dispensary and contents under the doctors supervision
To ensure the safety of all who enter the dispensary
Other
To report significant events
To take prompt action in response to any drug alerts
Person Specification
Experience
Desirable
- Experience of working in a GP practice
- Experience of EMIS web
- Experience in a customer or patient-facing role
Qualifications
Essential
- Good standard of general education
- NVQ Level 2 in Pharmacy Service Skills (or equivalent recognised dispenser qualification)
Skills
Essential
- Excellent communication skills
- IT skills
- Time management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
Person Specification
Experience
Desirable
- Experience of working in a GP practice
- Experience of EMIS web
- Experience in a customer or patient-facing role
Qualifications
Essential
- Good standard of general education
- NVQ Level 2 in Pharmacy Service Skills (or equivalent recognised dispenser qualification)
Skills
Essential
- Excellent communication skills
- IT skills
- Time management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Madeley Practice
Address
Moss Lane
Madeley
Crewe
CW3 9NQ
United Kingdom
Employer's website
Employer details
Employer name
Madeley Practice
Address
Moss Lane
Madeley
Crewe
CW3 9NQ
United Kingdom
Employer's website
Apply Now
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Success!
Your application has been submitted.
Health Navigator - 18 month Contract
Practice Plus Group - Health in Justice View all jobs
Posted 2 day(s) ago
Reference: 2377372
Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for a Health Navigator - 18 month contract to join our primary care team with a focus on Early Days in Custody, at HMP Winchester, a category B Prison located in central Winchester.
HMP Winchester is a Category B Local remand prison located in Central Winchester accommodating approximately 670 male prisoners.
There is onsite parking for all staff and it is a short walk from Winchester train station.
You will add significant value to the experience of the prisoner, prison staff and to reducing the risk of self-harm and suicide alongside wider impacts on families. This role will provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk.Hours
37.5 hours a week working Monday-Friday, 9am-5pm. No weekends.
Salary
This position is full time, youll receive an annual salary of £33,000 per annum - depending on experience.
How will we support you?
Bespoke induction, including our Introducing Health in Justice training course
Competency framework
Regional and national career development opportunities
Our bespoke Learning Management System to address your learning needs
Support from the wider team
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks
Main duties of the job
As a Health Navigator your responsibilities will vary. You will:
- Bridge HMPPS and healthcare providers to enable improvements in joint care.
- Improve identification of risk factors during early days in custody
- Offer a visible presence in the First Night Centre / Induction Wing
- Address vulnerabilities associated with early days in custody inclusive of reducing self-harm
- Create greater awareness of healthcare and social care options and the range of services available
- Support access to those services i.e., use of PODS, application process especially for people from diverse backgrounds or with specific needs
- Improve partnership working between services particularly social care, Safer Custody teams
- Improve engagement rates into healthcare and reduce did not attend appointments
- Assist with improving patient choice regarding healthcare interventions.
- Further support social prescribing and promote and manage Health Champions.
- Set up and run specific patient forums particularly relating to post ACCT
- Input into complex case meetings
If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesnt stop there we also offer:
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- 24/7 employee assistance helpline and financial assistance when you need it
About us
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:
- we treat patients and each other as they would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Qualifications:
- Qualified RGN and experience in primary care
- Experience of setting up and implementing internal processes & procedures
- Ability to deal with confidential and sensitive issues when liaising with team members / other professionals
- Ability to demonstrate an understanding of change management & new ways of working
- Ability to manage complex & challenging behaviour
- Pro-active, engaging, confident in running forums, sharing information & knowledge
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£33,000 a year £33,000 per annum
Contract
Fixed term
Duration
18 years
Working pattern
Full-time
Reference number
15515-1
Job locations
Romsey Rd
Winchester
Hampshire
SO22 5DF
United Kingdom
Job description
Job responsibilities
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for a Health Navigator - 18 month contract to join our primary care team with a focus on Early Days in Custody, at HMP Winchester, a category B Prison located in central Winchester.
HMP Winchester is a Category B Local remand prison located in Central Winchester accommodating approximately 670 male prisoners.
There is onsite parking for all staff and it is a short walk from Winchester train station.
You will add significant value to the experience of the prisoner, prison staff and to reducing the risk of self-harm and suicide alongside wider impacts on families. This role will provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk.Hours
37.5 hours a week working Monday-Friday, 9am-5pm. No weekends.
Salary
This position is full time, youll receive an annual salary of £33,000 per annum - depending on experience.
How will we support you?
Bespoke induction, including our Introducing Health in Justice training course
Competency framework
Regional and national career development opportunities
Our bespoke Learning Management System to address your learning needs
Support from the wider team
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks
Job description
Job responsibilities
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for a Health Navigator - 18 month contract to join our primary care team with a focus on Early Days in Custody, at HMP Winchester, a category B Prison located in central Winchester.
HMP Winchester is a Category B Local remand prison located in Central Winchester accommodating approximately 670 male prisoners.
There is onsite parking for all staff and it is a short walk from Winchester train station.
You will add significant value to the experience of the prisoner, prison staff and to reducing the risk of self-harm and suicide alongside wider impacts on families. This role will provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk.Hours
37.5 hours a week working Monday-Friday, 9am-5pm. No weekends.
Salary
This position is full time, youll receive an annual salary of £33,000 per annum - depending on experience.
How will we support you?
Bespoke induction, including our Introducing Health in Justice training course
Competency framework
Regional and national career development opportunities
Our bespoke Learning Management System to address your learning needs
Support from the wider team
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks
Person Specification
Qualifications
Essential
- Please click apply to view job description and personal specification
Desirable
- Please click apply to view job description and personal specification
Experience
Essential
- Please click apply to view job description and personal specification
Desirable
- Please click apply to view job description and personal specification
Additional Criteria
Essential
- Please click apply to view job description and personal specification
Desirable
- Please click apply to view job description and personal specification
Person Specification
Qualifications
Essential
- Please click apply to view job description and personal specification
Desirable
- Please click apply to view job description and personal specification
Experience
Essential
- Please click apply to view job description and personal specification
Desirable
- Please click apply to view job description and personal specification
Additional Criteria
Essential
- Please click apply to view job description and personal specification
Desirable
- Please click apply to view job description and personal specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Practice Plus Group - Health in Justice
Address
Romsey Rd
Winchester
Hampshire
SO22 5DF
United Kingdom
Employer's website
https://practiceplushij.com/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group - Health in Justice
Address
Romsey Rd
Winchester
Hampshire
SO22 5DF
United Kingdom
Employer's website
https://practiceplushij.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: 2377368
Job summary
Medical Care Navigator/Administratorrequired for our busy multi-sited GP surgery.
Experience preferred but full training will be given.
This is a varied and interesting role supporting the clinical team to deliver high quality care for our patients. Applicants should be enthusiastic, caring and conscientious and be able to work well as part of a team.
You should be able to demonstrate excellent communication skills and must have experience of working in a GP Surgery.
Applicants must understand the principles of confidentiality and be keen to represent the surgery in a sensitive, friendly, efficient and competent manner.
Main duties of the job
- Call handling
- Emails / admin / tasks
- Sample handling
- Open up / lock up when needed
- Scanning / Filing / SARs
About us
We are a modern, friendly practice,East Park Medical Centre (LS9) and Halton Medical Practice (LS15) have around 11000 patients across the two sites, with 10 GP/ANPs offering a mix of routine and urgent on-the-day appointments.
Our nursing team consists of Nurses, HCAs and a dedicated Mental Health Nurse.
The Care Navigation Team supports our patients with Care Navigators, Prescribers, Care Coordinators and a Safeguarding Lead.
We have one GP Partner, a Director of Clinical Quality, a Director of Nursing and a HR, Target & Finance Lead and a Communication, Health &Safety Lead all overseeing day-to -day operations.
We are part of the Burmantofts, Harehills and Richmond Hill Primary Care Network (PCN) and work collaboratively to deliver key services across East Leeds.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0887-26-0003
Job locations
5-7 East Park Road
Leeds
LS9 9JD
United Kingdom
Halton Clinic
2 Primrose Lane
Halton
Leeds
LS157HR
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the post holder however, there may be on occasion, a requirement to carry out other tasks.
- To have a thorough knowledge of all practice procedures
- To work in accordance with written protocols
- We are a SystmOne practice, so experience using SystmOne would be preffered, but training can be provided
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Answering and care navigating high volume calls
- Deal with all general enquiries, explain procedures and make new and follow-up appointments
- Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are dealt with in a logical and non-disruptive manner
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Advise patients of relevant charges for private services, accept payment and issue receipts
- Open up premises at the start of the day and ensure the building is secure when leaving at the end of the day
- Scanning documents in accordance with Practice guidelines
- Action tasks within a timely manner
- Complete all annual Mandatory training as appropriate
Job description Job responsibilities The following are the core responsibilities of the post holder however, there may be on occasion, a requirement to carry out other tasks. To have a thorough knowledge of all practice procedures To work in accordance with written protocols We are a SystmOne practice, so experience using SystmOne would be preffered, but training can be provided Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Answering and care navigating high volume calls Deal with all general enquiries, explain procedures and make new and follow-up appointments Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are dealt with in a logical and non-disruptive manner Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Advise patients of relevant charges for private services, accept payment and issue receipts Open up premises at the start of the day and ensure the building is secure when leaving at the end of the day Scanning documents in accordance with Practice guidelines Action tasks within a timely manner Complete all annual Mandatory training as appropriate
Person Specification
Qualifications
Essential
- GCSE educated
- Good timekeeping and punctuality
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable
- Excellent Customer Service experience
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy
- Professional verbal and written communication skills are essential
- Excellent command of spoken and written English
- Able to demonstrate flexibility and adaptability in a changing environment
- Able to work constructively with internal and external parties to resolve issues
- Ability to work under pressure while maintaining a positive professional attitude
- Ability to work as part of the team
- Able to multi-task and prioritise
Desirable
- Experience working in a GP Practice preferred
- Experience of using SystmOne preferred
- Understanding of additional languages advantageous
- Knowledge of medical terminology
Person Specification Qualifications Essential GCSE educated Good timekeeping and punctuality Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable Excellent Customer Service experience Computer literate in all Office 365 (Teams / Excel / Word etc) Good Listening skills and attention to detail and accuracy Professional verbal and written communication skills are essential Excellent command of spoken and written English Able to demonstrate flexibility and adaptability in a changing environment Able to work constructively with internal and external parties to resolve issues Ability to work under pressure while maintaining a positive professional attitude Ability to work as part of the team Able to multi-task and prioritise Desirable Experience working in a GP Practice preferred Experience of using SystmOne preferred Understanding of additional languages advantageous Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Park Medical Centre
Address
5-7 East Park Road
Leeds
LS9 9JD
United Kingdom
Employer's website
https://www.eastparkmedicalcentre.com/ (Opens in a new tab)
Employer details
Employer name
East Park Medical Centre
Address
5-7 East Park Road
Leeds
LS9 9JD
United Kingdom
Employer's website
https://www.eastparkmedicalcentre.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 2 day(s) ago
Reference: 2377329
Job summary
As a Clinical Pharmacist at K2 Healthcare Ltd, you will work with our established Clinical Pharmacist Team to develop and deliver medicines optimisation services within our group of GP Practices. This is an exciting opportunity to join our federation and collaborate with Senior Clinical Pharmacists, Clinical Pharmacists and Pharmacy Technicians as part of a multidisciplinary team.
You will be offered the opportunity to join the NHS Pension Scheme
We hold the right to close the advert early, please apply at your earliest convenience.
Please note: Applications from recruitment agencies and/or locum agencies will not be accepted. We kindly ask that agencies do not contact us regarding this vacancy.
Main duties of the job
This is a patient-facing role requiring clinical assessment and treatment using specialist medicines knowledge across specific disease areas. You will be registered with the GPhC or about to complete your foundation training in order to register as a Clinical Pharmacist with the GPhC. You may already be an independent prescriber or working towards this qualification. The role involves proactively supporting patients with complex polypharmacy, particularly older adults and those with multiple long-term conditions. You will have opportunities to develop clinical interests, enhance prescribing skills, and improve patient outcomes.
Working across a small number of practices will allow you to build strong relationships within primary care teams. Responsibilities include managing repeat prescription authorisation, acute requests, transfer of care processes, and promoting safer prescribing systems. Ongoing professional development is supported through a clinical network, including up to 28 study days over the first 18 months. You will always work within a supported team environment, with mentoring and guidance provided.
About us
K2 Healthcare is a GP Federation covering 16 practices. 10 are in Grantham and surrounding villages and 6 are in and around Sleaford. We cover 130,000+ patients across all sites.
Please see our website for details about the practices we cover.
We have a Pharmacy Team that consists of 3 Senior Clinical Pharmacists, 12 Clinical Pharmacists and 7 Pharmacy Technicians.
Our Clinical Pharmacy Team are all at different stages of completing their CPPE / IP course and are happy to speak to you regards their experience with K2 Healthcare.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£50,862 to £56,542 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0238-26-0004
Job locations
The New Springwells Practice
Billingborough
Sleaford
Lincolnshire
NG34 0QQ
United Kingdom
Millview Medical Centre
1 Sleaford Road
Heckington
Sleaford
Lincolnshire
NG34 9QP
United Kingdom
Job description
Job responsibilities
The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside the Pharmacist and Dispensary team in the Practice, who will help develop, manage and mentor them.
The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patient in the GP practice (s).
The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.
The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.
The post holder will be supported to develop their role to become a non medical prescriber if required.
Job description Job responsibilities The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside the Pharmacist and Dispensary team in the Practice, who will help develop, manage and mentor them.The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patient in the GP practice (s).The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.The post holder will be supported to develop their role to become a non medical prescriber if required.
Person Specification
Qualifications
Essential
- Completion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council
Desirable
- Completed CPPE Pathway
- Hold an independent prescribing qualification.
- Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to seniors or GPs when appropriate.
Experience
Desirable
- Experience of working in Primary Care
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Efficient and reliable access to transport to travel between practices.
- Face to Face Appointments
- Care Home Visits
Desirable
- Hold a Valid UK Driving Licence
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of SystmOne, Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Ability to work under pressure/in stressful situations
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
Person Specification Qualifications Essential Completion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council Desirable Completed CPPE Pathway Hold an independent prescribing qualification. Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to seniors or GPs when appropriate. Experience Desirable Experience of working in Primary Care Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Efficient and reliable access to transport to travel between practices. Face to Face Appointments Care Home Visits Desirable Hold a Valid UK Driving Licence Skills Essential Excellent communication skills (written and oral) Strong IT skills Competent in the use of SystmOne, Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Excellent interpersonal skills Problem solving and analytical skills Ability to follow clinical policy and procedure Personal Qualities Essential Polite and confident Flexible and cooperative Motivated, forward thinker Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Ability to work under pressure/in stressful situations Commitment to ongoing professional development Effectively utilise resources Punctual and committed to supporting the team effort
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
K2 Healthcare Ltd
Address
The New Springwells Practice
Billingborough
Sleaford
Lincolnshire
NG34 0QQ
United Kingdom
Employer's website
http://www.k2healthcare.com/ (Opens in a new tab)
Employer details
Employer name
K2 Healthcare Ltd
Address
The New Springwells Practice
Billingborough
Sleaford
Lincolnshire
NG34 0QQ
United Kingdom
Employer's website
http://www.k2healthcare.com/ (Opens in a new tab)
Apply Now
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Head of Service Delivery and Performance
Leeds GP Confederation View all jobs
Posted 2 day(s) ago
Reference: 2377321
Job summary
The Head of Service Delivery and Performance will provide operational leadership to ensure the safe, effective, and efficient delivery of a portfolio of Leeds GP Confederation services, including being on the Senior Manager on call rota. The post holder will be responsible for performance management, service improvement, stakeholder engagement, service budget responsibility, contributing to developing business cases, and ensuring services meet contractual, regulatory, and quality standards.
The role requires a resilient and experienced manager capable of driving high standards across multiple contracts and services while fostering strong collaboration and relationships internally, and externally with Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners. The post holder will contribute to strategic planning and support Leeds GP Confederations ambition to deliver high-quality, patient-centred care across Leeds.
The post holder will provide operational leadership and management skills to enable Leeds GP Confederation to meet its agreed aims and objectives within a financially viable, efficient, safe and effective working environment. The post holder will report monthly on delivery in accordance with agreed strategy; provide advice on risks and appropriate mitigation action plans. They will work closely with the Senior Leadership Team, as well as the Quality Committee, Services Committee and Board as required.
Main duties of the job
Service Delivery and Operational Management
- Provide operational leadership and line management of their defined service area portfolio, taking into account issues impacting internally and externally; proactively seeking creative solutions and sharing learning openly.
Innovation, Quality, Clinical and Performance Monitoring
- Continually leads the development of quality services; responsible and accountable for the performance of the team within the overall organisational governance frameworks and corporate objectives ensuring that appropriate systems are in place to evidence achievement
Strategic management and planning
- Contribute to the development of operational and service strategies aligned with Confederation objectives
Financial management
- Manage service budgets in partnership with the Finance Team to ensure value for money and financial sustainability
Leadership
- Ensures that a professional service and image is maintained at all times, thereby acting as a role model to all staff
Responsibility for staff management
- Day to day line management of a team of staff within portfolio in line with Leeds GP Confederation values and behaviours.
About us
The Leeds GP Confederation has two purposes:
To be a voice for and represent General Practice in the Leeds Health and Care System:
- A collective voice for General Practice that will be heard throughout the health and care system
- Through representation and active participation in the health & care system to contribute to the setting of strategy and decision making
To hold contracts to enhance access to healthcare across Leeds and to provide a range of services to General Practices:
- By providing services and holding contracts that directly support General practice
- By having an infrastructure that enables, where appropriate, at scale working for the benefit of general practice and populations
- Inclusive transparent governance
- Not-for-profit
For further information, please go to www.leedsgpconfederation.org.uk
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£64,751 a year
Contract
Fixed term
Duration
10 months
Working pattern
Full-time, Flexible working
Reference number
B0348-26-0039
Job locations
Leeds GP Confederation
White Rose Office Park
Morley
Leeds
West Yorkshire
LS11 0DL
United Kingdom
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Service Delivery and Operational Management:
- Provide operational leadership and line management of their defined service area portfolio, taking into account issues impacting internally and externally; proactively seeking creative solutions and sharing learning openly.
- Lead the delivery and operational management of Confederation services within portfolio.
- Ensure adequate leadership and guidance is provided to all team members;
- Responsible for the line management and performance of a clinical/operational team within a specific service area and within line management structure specific to portfolio area
- Ensure services are safe, patient-focused, and delivered in line with quality, regulatory, and contractual requirements
- Monitor KPIs, contracts, and service-level agreements, addressing issues proactively to maintain performance.
- Provide operational leadership, guidance, and support to service delivery teams.
- Produce monthly service performance reports for the Chief Operating Officer and wider Executive Team.
- As CQC Registered Manager for the portfolio, ensure compliance with CQC and other regulatory bodies, embedding clinical governance in operational processes.
- Maintain effective communication and collaboration with Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners.
- Lead seamless operational integration across the wider Leeds GP Confederation teams.
- Provision of regular management reports for portfolio services delivered by Leeds GP Confederation;
- Management of all contractual reporting for portfolio services delivered by Leeds GP Confederation;
- Delivery of agreed reporting metrics to support the delivery of high quality, patient centred services;
- Adhere to agreed strategy to develop Leeds GP Confederation services;
- Ensure service development and delivery is in accordance with local and national guidelines;
- Routinely monitor and assess service performance against patient access and demand management targets.
Innovation, Quality, Clinical and Performance Monitoring
- Continually leads the development of quality services; responsible and accountable for the performance of the team within the overall organisational governance frameworks and corporate objectives ensuring that appropriate systems are in place to evidence achievement
- Actively leads innovation initiatives within area of responsibility in order to maximise resources and inspire others to achieve efficiency measures
- Develop and implement systems for ongoing monitoring of service quality, performance and clinical standards and targets including compliance reporting, feedback, monitoring and management in support of patient outcome targets;
- Support auditing processes and ensure learning from incidents, complaints, and feedback is embedded in service improvements.
- Analyse performance data to identify risks, trends, and areas requiring improvement, presenting actionable solutions.
- Provide regular quality and performance updates to governance groups including the Quality Committee.
- Monitor service performance and take corrective action as required maintaining agreed standards and meeting specified targets.
- Communicate effectively regarding issues of quality, safety and risk management;
- Alert other team members to issues of quality and risk;
- Assess own performance and take accountability for own actions, either directly or under supervision.
Strategic management and planning
- Contribute to the development of operational and service strategies aligned with Confederation objectives
- Support planning, development, and implementation of new services and operational models.
- Evaluate service delivery requirements and contribute to long-term development and expansion plans.
- Ensure service development aligns with local and national healthcare priorities.
- Develop and maintain effective communication and relationships within Leeds GP Confederation, Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners.
Financial management
- Manage service budgets in partnership with the Finance Team to ensure value for money and financial sustainability.
- Support financial planning, forecasting, and year-end reporting.
- Ensure efficient use of staff and resources across all service areas.
- Provide data and insight to support business planning and contractual negotiations.
Leadership
- Ensures that a professional service and image is maintained at all times, thereby acting as a role model to all staff
- Provides a leadership style which is underpinned by strongly held values around equality, diversity and openness; effectively builds and maintains relationships with direct reportee(s) and other key individuals across the organisation.
- Develop high performing teams who are held to account in terms of delivery and clinical outcomes for their area of responsibility;
- Provide visible and supportive leadership to operational teams, fostering a high-performance culture.
- Demonstrate commitment to continuously improving own skills, behaviours and experience to deliver improved patient outcomes and service delivery;
- Ensure all actions and behaviours display respect for individuals, ensuring support for Leeds GP Confederations commitment to equality and human rights in the provision of equality of opportunity in service delivery and employment practice;
- Proactively engage with staff and local communities to share information, develop relationships and networks, and promote feedback to support service delivery and improvement;
- Set clear objectives and conduct regular supervision, appraisals, and performance reviews.
- Support recruitment, workforce planning, and the training and development of staff.
- Ensure staff adhere to statutory and mandatory training requirements.
- Promote staff wellbeing and model behaviours aligned with Confederation values.
Stakeholder Engagement & Communication
- Develop and maintain strong professional relationships within Leeds GP Confederation, Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners.
- Represent the Confederation at operational, contractual, and strategic meetings.
- Provide clear and regular communication relating to service performance, risks, and improvement plans.
- Engage with patients, communities, and partners to support service transparency and improvement.
- Deputise for the Chief Operating Officer at external meetings as required.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Responsibility for staff management
- Day to day line management of a team of staff within portfolio in line with Leeds GP Confederation values and behaviours.
- Be accountable for the service delivery and performance of a team
- Undertake staff appraisals and deal effectively with poor performance in line with Leeds GP Confederation policy.
- Participate in the recruitment and selection of staff.
- Support and implement workplace induction processes for new staff to ensure that they are aware of all appropriate procedures, policies and information necessary to carry out their role effectively, efficiently and safely.
- Responsible for monitoring the teams adherence to the organisations mandatory training requirements.
- Support staff within own team with motivation, development and training. Provide support and expertise to own team members.
- Mentor colleagues within the team.
- Deputise for the Chief Operating Officer as needed.
Personal/Professional Development
The post-holder will participate in any training programme implemented by Leeds GP Confederation as part of this employment, such training to include:
- Completion of all mandatory training;
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
General tasks
- In agreement with their line manager carries out such other duties as may be reasonably expected in accordance with the grade of the post.
- Maintain confidentiality and handle sensitive information appropriately.
- Participate in team meetings, training, and personal development activities.
- Build and maintain professional working relationships with stakeholders.
- Excellent written and verbal communication skills
- Strong organisational abilities, capable of planning and prioritising effectively.
- Ability to work well under pressure and execute tasks to a high standard whilst supporting peers.
- Good questioning skills to enable issues/problems to be identified and resolved.
- Awareness and experience of working with and respecting confidential material.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Service Delivery and Operational Management:
- Provide operational leadership and line management of their defined service area portfolio, taking into account issues impacting internally and externally; proactively seeking creative solutions and sharing learning openly.
- Lead the delivery and operational management of Confederation services within portfolio.
- Ensure adequate leadership and guidance is provided to all team members;
- Responsible for the line management and performance of a clinical/operational team within a specific service area and within line management structure specific to portfolio area
- Ensure services are safe, patient-focused, and delivered in line with quality, regulatory, and contractual requirements
- Monitor KPIs, contracts, and service-level agreements, addressing issues proactively to maintain performance.
- Provide operational leadership, guidance, and support to service delivery teams.
- Produce monthly service performance reports for the Chief Operating Officer and wider Executive Team.
- As CQC Registered Manager for the portfolio, ensure compliance with CQC and other regulatory bodies, embedding clinical governance in operational processes.
- Maintain effective communication and collaboration with Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners.
- Lead seamless operational integration across the wider Leeds GP Confederation teams.
- Provision of regular management reports for portfolio services delivered by Leeds GP Confederation;
- Management of all contractual reporting for portfolio services delivered by Leeds GP Confederation;
- Delivery of agreed reporting metrics to support the delivery of high quality, patient centred services;
- Adhere to agreed strategy to develop Leeds GP Confederation services;
- Ensure service development and delivery is in accordance with local and national guidelines;
- Routinely monitor and assess service performance against patient access and demand management targets.
Innovation, Quality, Clinical and Performance Monitoring
- Continually leads the development of quality services; responsible and accountable for the performance of the team within the overall organisational governance frameworks and corporate objectives ensuring that appropriate systems are in place to evidence achievement
- Actively leads innovation initiatives within area of responsibility in order to maximise resources and inspire others to achieve efficiency measures
- Develop and implement systems for ongoing monitoring of service quality, performance and clinical standards and targets including compliance reporting, feedback, monitoring and management in support of patient outcome targets;
- Support auditing processes and ensure learning from incidents, complaints, and feedback is embedded in service improvements.
- Analyse performance data to identify risks, trends, and areas requiring improvement, presenting actionable solutions.
- Provide regular quality and performance updates to governance groups including the Quality Committee.
- Monitor service performance and take corrective action as required maintaining agreed standards and meeting specified targets.
- Communicate effectively regarding issues of quality, safety and risk management;
- Alert other team members to issues of quality and risk;
- Assess own performance and take accountability for own actions, either directly or under supervision.
Strategic management and planning
- Contribute to the development of operational and service strategies aligned with Confederation objectives
- Support planning, development, and implementation of new services and operational models.
- Evaluate service delivery requirements and contribute to long-term development and expansion plans.
- Ensure service development aligns with local and national healthcare priorities.
- Develop and maintain effective communication and relationships within Leeds GP Confederation, Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners.
Financial management
- Manage service budgets in partnership with the Finance Team to ensure value for money and financial sustainability.
- Support financial planning, forecasting, and year-end reporting.
- Ensure efficient use of staff and resources across all service areas.
- Provide data and insight to support business planning and contractual negotiations.
Leadership
- Ensures that a professional service and image is maintained at all times, thereby acting as a role model to all staff
- Provides a leadership style which is underpinned by strongly held values around equality, diversity and openness; effectively builds and maintains relationships with direct reportee(s) and other key individuals across the organisation.
- Develop high performing teams who are held to account in terms of delivery and clinical outcomes for their area of responsibility;
- Provide visible and supportive leadership to operational teams, fostering a high-performance culture.
- Demonstrate commitment to continuously improving own skills, behaviours and experience to deliver improved patient outcomes and service delivery;
- Ensure all actions and behaviours display respect for individuals, ensuring support for Leeds GP Confederations commitment to equality and human rights in the provision of equality of opportunity in service delivery and employment practice;
- Proactively engage with staff and local communities to share information, develop relationships and networks, and promote feedback to support service delivery and improvement;
- Set clear objectives and conduct regular supervision, appraisals, and performance reviews.
- Support recruitment, workforce planning, and the training and development of staff.
- Ensure staff adhere to statutory and mandatory training requirements.
- Promote staff wellbeing and model behaviours aligned with Confederation values.
Stakeholder Engagement & Communication
- Develop and maintain strong professional relationships within Leeds GP Confederation, Primary Care Networks (PCNs), GPs, practice teams, commissioners, third sector and wider system partners.
- Represent the Confederation at operational, contractual, and strategic meetings.
- Provide clear and regular communication relating to service performance, risks, and improvement plans.
- Engage with patients, communities, and partners to support service transparency and improvement.
- Deputise for the Chief Operating Officer at external meetings as required.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Responsibility for staff management
- Day to day line management of a team of staff within portfolio in line with Leeds GP Confederation values and behaviours.
- Be accountable for the service delivery and performance of a team
- Undertake staff appraisals and deal effectively with poor performance in line with Leeds GP Confederation policy.
- Participate in the recruitment and selection of staff.
- Support and implement workplace induction processes for new staff to ensure that they are aware of all appropriate procedures, policies and information necessary to carry out their role effectively, efficiently and safely.
- Responsible for monitoring the teams adherence to the organisations mandatory training requirements.
- Support staff within own team with motivation, development and training. Provide support and expertise to own team members.
- Mentor colleagues within the team.
- Deputise for the Chief Operating Officer as needed.
Personal/Professional Development
The post-holder will participate in any training programme implemented by Leeds GP Confederation as part of this employment, such training to include:
- Completion of all mandatory training;
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
General tasks
- In agreement with their line manager carries out such other duties as may be reasonably expected in accordance with the grade of the post.
- Maintain confidentiality and handle sensitive information appropriately.
- Participate in team meetings, training, and personal development activities.
- Build and maintain professional working relationships with stakeholders.
- Excellent written and verbal communication skills
- Strong organisational abilities, capable of planning and prioritising effectively.
- Ability to work well under pressure and execute tasks to a high standard whilst supporting peers.
- Good questioning skills to enable issues/problems to be identified and resolved.
- Awareness and experience of working with and respecting confidential material.
Person Specification
Experience
Essential
- Significant experience in operational or service management within health or social care.
- Proven experience leading multi-disciplinary teams and service delivery operations.
- Experience monitoring performance, KPIs, and quality standards
- Experience implementing quality or service improvement initiatives.
- Budget management and financial reporting experience.
- Staff Management/Staff Supervision
- HR experience
- Experience of developing new systems, procedures and business processes within an organisation
- Experience of change management tools and techniques to support change in a healthcare setting
- Proven experience of working in a complex environment and managing relationships with multiple / key stakeholders
Desirable
- Experience working within primary care or PCN structures.
- Experience of contract management in NHS settings
- Experience contributing to strategic planning and service redesign
- Proven experience of developing and mobilising new services
Qualifications
Essential
- Degree or Equivalent experience
- Evidence of continuing professional development
Desirable
- Masters or Equivalent experience
- Management or Leadership Qualification
Knowledge and Skills
Essential
- Understanding of NHS primary care and community services.
- Knowledge of performance, quality, and governance frameworks.
- Awareness of CQC regulatory requirements.
- Politically astute with the ability to communicate highly complex and contentious information, both written and verbally
- Proven knowledge of business planning processes and knowledge of performance management and development
- Strong leadership skills and the ability of motivate and influence staff
- Ability to employ highly developed persuasive and negotiation skills to deliver business and operational services
- Proven time management skills
- Excellent facilitation and presentation skills
- Experience with Microsoft Office packages
- Experience of SystmOne /EMIS clinical systems
- Ability to write reports
- Excellent communication and relationship-building skills across multiple stakeholder groups.
- Ability to interpret complex data and performance information to drive improvement.
- Strong organisational and planning skills with the ability to manage multiple priorities.
- Problem-solving skills and ability to respond to operational challenges effectively.
- High level of resilience and ability to work under pressure.
- Ability to negotiate, persuade, and resolve conflict.
Desirable
- Knowledge of Leeds primary care system and local service models.
- Understanding of Business Intelligence systems and tools.
- Knowledge of national NHS policy relating to access and demand management.
Person Specification
Experience
Essential
- Significant experience in operational or service management within health or social care.
- Proven experience leading multi-disciplinary teams and service delivery operations.
- Experience monitoring performance, KPIs, and quality standards
- Experience implementing quality or service improvement initiatives.
- Budget management and financial reporting experience.
- Staff Management/Staff Supervision
- HR experience
- Experience of developing new systems, procedures and business processes within an organisation
- Experience of change management tools and techniques to support change in a healthcare setting
- Proven experience of working in a complex environment and managing relationships with multiple / key stakeholders
Desirable
- Experience working within primary care or PCN structures.
- Experience of contract management in NHS settings
- Experience contributing to strategic planning and service redesign
- Proven experience of developing and mobilising new services
Qualifications
Essential
- Degree or Equivalent experience
- Evidence of continuing professional development
Desirable
- Masters or Equivalent experience
- Management or Leadership Qualification
Knowledge and Skills
Essential
- Understanding of NHS primary care and community services.
- Knowledge of performance, quality, and governance frameworks.
- Awareness of CQC regulatory requirements.
- Politically astute with the ability to communicate highly complex and contentious information, both written and verbally
- Proven knowledge of business planning processes and knowledge of performance management and development
- Strong leadership skills and the ability of motivate and influence staff
- Ability to employ highly developed persuasive and negotiation skills to deliver business and operational services
- Proven time management skills
- Excellent facilitation and presentation skills
- Experience with Microsoft Office packages
- Experience of SystmOne /EMIS clinical systems
- Ability to write reports
- Excellent communication and relationship-building skills across multiple stakeholder groups.
- Ability to interpret complex data and performance information to drive improvement.
- Strong organisational and planning skills with the ability to manage multiple priorities.
- Problem-solving skills and ability to respond to operational challenges effectively.
- High level of resilience and ability to work under pressure.
- Ability to negotiate, persuade, and resolve conflict.
Desirable
- Knowledge of Leeds primary care system and local service models.
- Understanding of Business Intelligence systems and tools.
- Knowledge of national NHS policy relating to access and demand management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds GP Confederation
Address
Leeds GP Confederation
White Rose Office Park
Morley
Leeds
West Yorkshire
LS11 0DL
United Kingdom
Employer's website
https://www.leedsgpconfederation.org.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds GP Confederation
Address
Leeds GP Confederation
White Rose Office Park
Morley
Leeds
West Yorkshire
LS11 0DL
United Kingdom
Employer's website
https://www.leedsgpconfederation.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Glaucoma Failsafe Officer
North West Anglia NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377314
Job summary
An exciting opportunity has arisen within our Ophthalmology Service at North West Anglia NHS Foundation Trust, for a motivated, passionate and meticulous individual to join our friendly cross-site administration team. You will support and assist the Glaucoma diagnostic service to ensure safe practice is maintained.
The role requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being an active team member. You should have good knowledge of Microsoft office applications and exceptional IT skills. Experience working within a clerical or administrative role within the NHS would be preferable. You will perform your duties to a consistent high standard and be able to prioritise our workload effectively. If you are self-motivated and keen to join our team then we would encourage you to apply
Main duties of the job
Provide a comprehensive and quality administration service to the designated department of ophthalmology. The main focus of the role is to provide clinic and patient management for allocated clinics as appropriate. The role should provide support to management and multidisciplinary teams, including Consultants in managing this cohort of patients and clinics.
Ensuring clinics are booked appropriately and are managed to a high standard
Establishing, maintaining and monitoring excellent office and information systems directly related to this area and within the hospital
Ensuring quality and customer care standards are met where relevant
Contribution to positive patient experiences
To run regular reports between IT systems and databases for timely identification of any potential gaps where screening could be missed and to take appropriate action to prevent it.
To manage the Failsafe database to ensure that data is of good quality and to provide reports as required.
Work together with the team to ensure that continuous cover for Failsafe is provided on both Trust sites
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
176-S-7993912
Job locations
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
United Kingdom
Job description
Job responsibilities
Provide failsafe support for allocated clinics. Ensuring clinic numbers are maintained at a level that is safe for both patients and staff, including cancelling and rebooking patients where necessary respecting and auditing the impact of delays on individuals.
Ensuring patient pathways run smoothly within the specified area and sharing and escalating concerns to ensure that patients are not delayed beyond their clinically determined safe time (latest clinically appropriate date or LCAD) either through delays in providing appointments or cancellations or are lost to follow up.
To act as a point of contact for all patients under this pathway and provide excellent customer service at all times.
Act as a point of escalation to senior and direct line management if any concerns arise regarding clinic capacity or patients.
Provide updates and reports for patients within this area where necessary for both internal and external stakeholders.
Deal with queries from GPs, Doctors, wards, and other departments over the phone and in person in a calm and polite manner and in accordance with the clinical division and Trust policy.
Provide basic information to patients / visitors / carers, such as providing directions to other areas of the hospital / daily waiting times.
Provide a method of direct contact regarding information regarding waiting times and possible delays to patients / carers who are receiving care or awaiting appointments within the unit.
Provide empathetic verbal support for patients / carers via face-to-face contact and over the phone.
Handle sensitive issues with tact and diplomacy.
Personal Responsibilities:
- Ability to plan own workload.
- Ensure compliance with all relevant Trust Policies and Procedures
- Participate in the Trust Appraisal process
Job description
Job responsibilities
Provide failsafe support for allocated clinics. Ensuring clinic numbers are maintained at a level that is safe for both patients and staff, including cancelling and rebooking patients where necessary respecting and auditing the impact of delays on individuals.
Ensuring patient pathways run smoothly within the specified area and sharing and escalating concerns to ensure that patients are not delayed beyond their clinically determined safe time (latest clinically appropriate date or LCAD) either through delays in providing appointments or cancellations or are lost to follow up.
To act as a point of contact for all patients under this pathway and provide excellent customer service at all times.
Act as a point of escalation to senior and direct line management if any concerns arise regarding clinic capacity or patients.
Provide updates and reports for patients within this area where necessary for both internal and external stakeholders.
Deal with queries from GPs, Doctors, wards, and other departments over the phone and in person in a calm and polite manner and in accordance with the clinical division and Trust policy.
Provide basic information to patients / visitors / carers, such as providing directions to other areas of the hospital / daily waiting times.
Provide a method of direct contact regarding information regarding waiting times and possible delays to patients / carers who are receiving care or awaiting appointments within the unit.
Provide empathetic verbal support for patients / carers via face-to-face contact and over the phone.
Handle sensitive issues with tact and diplomacy.
Personal Responsibilities:
- Ability to plan own workload.
- Ensure compliance with all relevant Trust Policies and Procedures
- Participate in the Trust Appraisal process
Person Specification
Educations and Qualifications
Essential
- Educated to GCSE level A-C standard incl. Maths and English or equivalent experience
Desirable
- NVQ Level 2 in Business Administration or Customer Service or equivalent experience or willing to undertake NVQ level 2
Experience
Essential
- Experience of meeting regular targets and deadlines
- Experience of customer service in a healthcare environment e.g. reception, call centre, administration
Desirable
- Experience of working in a health care environment
- Experience of using hospital systems including PAS, e-track, ICE
- Experience of hospital outpatient administration processes
Key Skills
Essential
- Good verbal and written communication skills
- Able to liaise with Patients, Carers, Visitors, Trust staff at all levels and various external organisations including GP Practices and Prison Services
- Able to demonstrate initiative, innovate, be proactive and work unsupervised
- Ability to work on own initiative and prioritise work.
- Ability to operate effectively as part of a team
Desirable
- Ability to use IT patient tracking and administration systems
Knowledge
Essential
- Knowledge and understanding of Data Protection, Patient Confidentiality and Information Governance
- Knowledge of Microsoft Office products including excel, word and outlook
Desirable
- NHS Administration Services & Processes
- Understanding or awareness of national and local OP targets including 18 week RTT and Cancer targets.
- Knowledge of Hospital PAS Outpatient Clinic make-up.
Person Specification
Educations and Qualifications
Essential
- Educated to GCSE level A-C standard incl. Maths and English or equivalent experience
Desirable
- NVQ Level 2 in Business Administration or Customer Service or equivalent experience or willing to undertake NVQ level 2
Experience
Essential
- Experience of meeting regular targets and deadlines
- Experience of customer service in a healthcare environment e.g. reception, call centre, administration
Desirable
- Experience of working in a health care environment
- Experience of using hospital systems including PAS, e-track, ICE
- Experience of hospital outpatient administration processes
Key Skills
Essential
- Good verbal and written communication skills
- Able to liaise with Patients, Carers, Visitors, Trust staff at all levels and various external organisations including GP Practices and Prison Services
- Able to demonstrate initiative, innovate, be proactive and work unsupervised
- Ability to work on own initiative and prioritise work.
- Ability to operate effectively as part of a team
Desirable
- Ability to use IT patient tracking and administration systems
Knowledge
Essential
- Knowledge and understanding of Data Protection, Patient Confidentiality and Information Governance
- Knowledge of Microsoft Office products including excel, word and outlook
Desirable
- NHS Administration Services & Processes
- Understanding or awareness of national and local OP targets including 18 week RTT and Cancer targets.
- Knowledge of Hospital PAS Outpatient Clinic make-up.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 2 day(s) ago
Reference: 2377308
Job summary
Skerne Medical Group has an exciting opportunity for an experienced Medical Receptionist to join our practice team.
The role is full time, although we may be able to consider possible job share.
The successful candidate will ideally have experience of working within a primary care setting having excellent interpersonal, written and verbal communication skills and be able to work in a fast-paced environment.
You will be supported by a full induction and allocated buddy to help you settle in to the post.
The practice has recently signed up for the Better Health at Work Bronze Award.
Main duties of the job
The role would suit someone with the following skills and qualities:
- Excellent communication skills
- Polite and friendly attitude
- Able to work under pressure
- Be flexible and reliable
- Good knowledge of IT systems, previous knowledge/use of SystmOne
- Ability to work as part of a team or independently
About us
Skerne Medical Group is a rural practice registered with the Care Quality Commission. The practice provides primary care services to around 17,200 patients across three locations, Harbinson House in Sedgefield, Carroll House in Trimdon Colliery and Beveridge House in Fishburn.
We are a well-established training practice providing high standards of patient focused care. Our practice team consists of 7 GP Partners, 4 Salaried GPs and 5 Clinical Practitioners who are supported by an extensive experienced nursing team along with a full complement of management and administrative staff who all play a part in striving to provide the best possible healthcare for our patients.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3348-24-0005
Job locations
Harbinson House
Front Street
Sedgefield
County Durham
TS21 3BN
United Kingdom
Carroll House
Grosvenor Terrace
Trimdon Colliery
Co. Durham
TS29 6DH
United Kingdom
Beveridge House
Butterwick Road
Fishburn
Co. Durham
TS21 4AP
United Kingdom
Skerne Medical Group
Harbinson House
Sedgefield
Co. Durham
TS21 3BN
United Kingdom
Job description
Job responsibilities
POST: Receptionist
RESPONSIBLE TO:Operations Manager
JOB SUMMARY
You will provide general assistance to the practice team, projecting a positive and friendly image to patients, staff and visitors to the practice, either in person or via the telephone.
You will assist in the smooth running of the reception area providing a high-quality level of service to patients, practice staff and other visiting staff within a safe, efficient working environment by providing effective support to clinicians and staff.
Your role requires you to have a thorough knowledge of the practice procedures / protocols and to work in accordance with these.
Your work will be undertaken within all branches; Sedgefield, Fishburn and Trimdon Colliery.
The role is varied, fast paced but rewarding. Working in collaboration as part of a supportive team you will be confident in managing and prioritising your own workload.
CORE DUTIES AND RESPONSIBILITIES
Opening / closing practice premises and maintaining security in accordance with practice protocols.
Preparing and organising rooms, ensuring an adequate supply of stationery is at hand for clinicians.
Processing personal and telephone requests for appointments, visits and telephone consultations, ensuring callers are directed to the appropriate healthcare professional through the use of care navigation templates provided.
Assist patients to make appointments; this may be by telephone, completing e-consultations or in person.
Greeting of patients on arrival and checking patients into their appointments.
Maintaining and monitoring the practice appointments system and flow of patients, informing patients of any delays.
Chaperoning patients at the request of patient / other clinical team members.
Dealing with home visit requests in line with practice protocol.
Making ambulance transport booking requests (emergency / routine) when required.
Receiving specimen samples from patients and taking to collection point ready for clinical staff to process accordingly.
Providing patients with test results in accordance with GP instructions.
Book appointments and reviews ensuring sufficient information is recorded to allow clinicians to retrieve the correct patient record.
Ensure tasks for reception/admin are actioned daily and any queries at the end of the day are handed over as necessary.
Deal with general enquiries and directing/supporting patients how to make a complaint.
Registering new patients and those seeking temporary residency cover, ensuring procedures are completed in line with practice guidelines.
Advise patients of any relevant charges for non-NHS services and accept / process payments.
Processing of prescription requests in line with practice protocol.
To ensure repeat medication is issued in line with protocols in place and ensure any queries raised are dealt with quickly and correctly.
To ensure patient queries relating to medication are highlighted to the prescription request team by raising a task.
To liaise with chemists / patients regarding any prescription queries or requests.
Summarisation of patient's medical records on the medical system (SystmOne).
Keeping all data on the medical system up to date.
Support and liaise with the Operations Manager in the control of day-to-day electronic systems operations; safeguarding the data; investigating problems and coordinating with external agencies to maximise the benefits of the computer system in the running of the practice.
Assist with the coordination of the practice recall programmes.
To assist with target led areas such as Quality Outcomes Framework (QOF), Direct Enhanced Service (DES) etc.
Utilise other clinical IT systems such as AccuRx, e-Consult etc.
Adhere to practice IT security policies and procedures at all times.
Recognise the importance of effective communication within the team, and with patients/carers, adapting alternative methods of communication according to individual needs.
This job description is intended to provide an outline of the key tasks and responsibilities, there may be other delegated duties appropriate to the post. All members of staff are required to take on additional duties or relinquish existing duties in order to maintain the efficient running of the practice.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, you may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. You may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as confidential.
Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons, in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health and Safety
As a member of the team you will assist in promoting and maintain your own and others' health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the practice in accordance to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
- Undertake periodic infection control training.
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
- Demonstrate due regard for safeguarding and promoting the welfare of adults and children.
Quality
You will always endeavor to maintain quality within the practice, and will:
- Alert others of any issues of quality or risk.
- Assess own performance and take accountability for your own actions, either directly or by means of supervision.
- Contribute to the overall effectiveness of the whole team, reflecting on own and team actions and suggesting ways to enhance or improve team performance.
- Effectively work with other agencies, such as District Nurses, Care Co-ordinators, to meet patient needs.
- Manage own time, workload and resources.
- Apply practice polices, standards and guidance. Discuss with other team members how these will affect own work.
- Undertake or help to support audits when appropriate.
- Understand the importance of Quality Outcomes Framework (QOF) and the impact to both patient care and practice performance.
- Ensure clinical and non-clinical incidents are reported in accordance with practice policy, and where appropriate agree actions in response.
Personal Professional Development
- You will participate in an annual appraisal whereby you will take responsibility for maintaining a record of own personal and or professional development.
- You will partake in any training programme implemented by the practice as part of your employment.
- Take responsibility for your own development, learning and performance and share skills with others where appropriate.
- Maintain own mandatory and statutory training requirements through e-learning or face to face.
Equality and Diversity
You will support the equality, diversity and rights of patients, carers and colleagues by:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Job description Job responsibilities POST: ReceptionistRESPONSIBLE TO:Operations Manager JOB SUMMARY You will provide general assistance to the practice team, projecting a positive and friendly image to patients, staff and visitors to the practice, either in person or via the telephone. You will assist in the smooth running of the reception area providing a high-quality level of service to patients, practice staff and other visiting staff within a safe, efficient working environment by providing effective support to clinicians and staff. Your role requires you to have a thorough knowledge of the practice procedures / protocols and to work in accordance with these. Your work will be undertaken within all branches; Sedgefield, Fishburn and Trimdon Colliery. The role is varied, fast paced but rewarding. Working in collaboration as part of a supportive team you will be confident in managing and prioritising your own workload. CORE DUTIES AND RESPONSIBILITIES Opening / closing practice premises and maintaining security in accordance with practice protocols. Preparing and organising rooms, ensuring an adequate supply of stationery is at hand for clinicians. Processing personal and telephone requests for appointments, visits and telephone consultations, ensuring callers are directed to the appropriate healthcare professional through the use of care navigation templates provided. Assist patients to make appointments; this may be by telephone, completing e-consultations or in person. Greeting of patients on arrival and checking patients into their appointments. Maintaining and monitoring the practice appointments system and flow of patients, informing patients of any delays. Chaperoning patients at the request of patient / other clinical team members. Dealing with home visit requests in line with practice protocol. Making ambulance transport booking requests (emergency / routine) when required. Receiving specimen samples from patients and taking to collection point ready for clinical staff to process accordingly. Providing patients with test results in accordance with GP instructions. Book appointments and reviews ensuring sufficient information is recorded to allow clinicians to retrieve the correct patient record. Ensure tasks for reception/admin are actioned daily and any queries at the end of the day are handed over as necessary. Deal with general enquiries and directing/supporting patients how to make a complaint. Registering new patients and those seeking temporary residency cover, ensuring procedures are completed in line with practice guidelines. Advise patients of any relevant charges for non-NHS services and accept / process payments. Processing of prescription requests in line with practice protocol. To ensure repeat medication is issued in line with protocols in place and ensure any queries raised are dealt with quickly and correctly. To ensure patient queries relating to medication are highlighted to the prescription request team by raising a task. To liaise with chemists / patients regarding any prescription queries or requests. Summarisation of patient's medical records on the medical system (SystmOne). Keeping all data on the medical system up to date. Support and liaise with the Operations Manager in the control of day-to-day electronic systems operations; safeguarding the data; investigating problems and coordinating with external agencies to maximise the benefits of the computer system in the running of the practice. Assist with the coordination of the practice recall programmes. To assist with target led areas such as Quality Outcomes Framework (QOF), Direct Enhanced Service (DES) etc. Utilise other clinical IT systems such as AccuRx, e-Consult etc. Adhere to practice IT security policies and procedures at all times. Recognise the importance of effective communication within the team, and with patients/carers, adapting alternative methods of communication according to individual needs. This job description is intended to provide an outline of the key tasks and responsibilities, there may be other delegated duties appropriate to the post. All members of staff are required to take on additional duties or relinquish existing duties in order to maintain the efficient running of the practice. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, you may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. You may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as confidential. Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons, in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health and Safety As a member of the team you will assist in promoting and maintain your own and others' health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the practice in accordance to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy, clean and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management. Undertake periodic infection control training. Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised. Demonstrate due regard for safeguarding and promoting the welfare of adults and children. Quality You will always endeavor to maintain quality within the practice, and will: Alert others of any issues of quality or risk. Assess own performance and take accountability for your own actions, either directly or by means of supervision. Contribute to the overall effectiveness of the whole team, reflecting on own and team actions and suggesting ways to enhance or improve team performance. Effectively work with other agencies, such as District Nurses, Care Co-ordinators, to meet patient needs. Manage own time, workload and resources. Apply practice polices, standards and guidance. Discuss with other team members how these will affect own work. Undertake or help to support audits when appropriate. Understand the importance of Quality Outcomes Framework (QOF) and the impact to both patient care and practice performance. Ensure clinical and non-clinical incidents are reported in accordance with practice policy, and where appropriate agree actions in response. Personal Professional Development You will participate in an annual appraisal whereby you will take responsibility for maintaining a record of own personal and or professional development. You will partake in any training programme implemented by the practice as part of your employment. Take responsibility for your own development, learning and performance and share skills with others where appropriate. Maintain own mandatory and statutory training requirements through e-learning or face to face. Equality and Diversity You will support the equality, diversity and rights of patients, carers and colleagues by: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Person Specification
Qualifications
Essential
- Good standard of general education or experience
- GCSE Mathematics & English C or above
Desirable
- NVQ Level 2 in Customer Care
Knowledge & Skills
Essential
- Good IT skills
- Excellent interpersonal, written and verbal communication skills
- Ability to work flexibly and at times under pressure
- Ability to prioritise workload and manage time effectively
- Verbal reasoning skills
Desirable
- An understanding of the health needs of the practice population
- Knowledge of SystmOne clinical computer system
Attitude & Behaviour
Essential
- Ability to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-motivated and enthusiastic
- Flexible approach to work, in line with the needs of the practice such as evenings or weekend working as necessary
- Able to work as part of a team or independently
- Pleasant and professional manner
Experience
Essential
- Experience of working as a GP receptionist
- Experience of working directly with the general public in a busy environment
- Experience of answering telephone calls in a high call volume setting
Person Specification Qualifications Essential Good standard of general education or experience GCSE Mathematics & English C or above Desirable NVQ Level 2 in Customer Care Knowledge & Skills Essential Good IT skills Excellent interpersonal, written and verbal communication skills Ability to work flexibly and at times under pressure Ability to prioritise workload and manage time effectively Verbal reasoning skills Desirable An understanding of the health needs of the practice population Knowledge of SystmOne clinical computer system Attitude & Behaviour Essential Ability to work calmly under pressure and to deadlines Conscientious Attention to detail Self-motivated and enthusiastic Flexible approach to work, in line with the needs of the practice such as evenings or weekend working as necessary Able to work as part of a team or independently Pleasant and professional manner Experience Essential Experience of working as a GP receptionist Experience of working directly with the general public in a busy environment Experience of answering telephone calls in a high call volume setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Skerne Medical Group
Address
Harbinson House
Front Street
Sedgefield
County Durham
TS21 3BN
United Kingdom
Employer's website
https://www.doctorsnhs.co.uk/ (Opens in a new tab)
Employer details
Employer name
Skerne Medical Group
Address
Harbinson House
Front Street
Sedgefield
County Durham
TS21 3BN
United Kingdom
Employer's website
https://www.doctorsnhs.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Healthcare Science Associate Practitioner
The Newcastle upon Tyne Hospitals NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377286
Job summary
The Cellular Pathology department within the Royal Victoria Infirmary have exciting opportunities for enthusiastic and motivated individuals to join our team as Healthcare Science Associate Practitioner (HCSAP).
The Healthcare Science Associate Practitioner (HCSAP) plays a key role within the Cellular Pathology department, supporting the delivery of high quality diagnostic services for patients. Working as part of a busy, multidisciplinary laboratory team, the post holder will assist with the receipt, processing, and preparation of tissue and cellular specimens for microscopic and molecular analysis.
This role requires accuracy, attention to detail, and a commitment to maintaining a safe, efficient, and patient focused service
Our service is one of the largest in the country and includes Histology, Diagnostic Cytology, Neuropathology, Research and Innovation laboratories, as well as Mortuary Services. We are a recognised specialist centre and receive a high volume of referrals, this is also an excellent opportunity for experienced HCSAPs to build and expand their current skill set.
- Interview Date Friday 30 October 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The post involves the receipt and preparation of tissue and fluid samples for microscopic analysis, including microtomy, embedding, staining, equipment maintenance and preparation for genetic analysis. This role is based in the slide production area of the department. Candidates must be comfortable handling a wide range of pathology specimens as part of routine laboratory work.
Applicants should be enthusiastic, well motivated individuals with experience in histological techniques and a good understanding of the role of Cellular Pathology in the diagnosis and treatment of disease. They should enjoy working as part of a team and possess keyboard skills, excellent communication abilities and flexibility to support service needs.Shift patterns are 7.5 hours Monday to Friday between the laboratory opening hours of 7am-6pm, with participation in a Saturday rota. Flexibility is strongly encouraged to support staff and service demands.
We offer training opportunities to all grades of staff in a supportive and modern environment. The post is primarily to support Registered and Specialist Biomedical Scientists within the laboratory, with opportunities to rotate into different sections of the department.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
317-2026-40-13-DR
Job locations
Royal Victoria Infirmary
Queen Victoria Road
Newcastle upon Tyne
NE1 4LP
United Kingdom
Job description
Job responsibilities
- A Healthcare Science Associate Practitioner is part of a clinical support team whose purpose is to provide timely and accurate high quality scientific information that will assist service users from the hospital and community, in the establishment of a clinical diagnosis and monitoring of patient treatment.
- The Healthcare Science Associate will use practical skills to carry out a tasks associated with the pre-analytical preparation of specimens within the Histopathology Department. The tasks undertaken are more advanced than those of an HSA.
- Specimen reception: To deal with the reception, sorting and labelling of patient specimens, identifying inadequate and mis-labelled specimens and ensuring urgent samples are prioritised.
- Recording specimen dissection descriptions, data entry including macroscopic descriptions onto APEX, preparing specimens for analysis, including booking in patient and specimen details, storing, retrieving and disposing of specimens. Assessing x-rays to determine end part of decalcification.
- Carefully prepare samples for diagnostic testing or storage. This may involve delicate procedures to manually handle category A samples, describe samples and place into a labelled cassette matching necessary paperwork and documentation
- As directed, undertake basic testing under supervision of BMS staff, record and enter results onto laboratory computer systems e.g. macroscopic descriptions of category A specimens
- Assist in the training of new members of staff in the standard operational procedures required of them
- As directed by BMS in technical charge of section, assist in the induction, basic training and competency assessment (as appropriate) of new or less experienced staff by demonstrating duties and providing advice and guidance
- Loading/unloading tissue processors and initiating processing programmes.
- To carry out, under supervision, laboratory procedures:o Embedding. Morphological alignment of surgical biopsies within molten waxo Microtomy. Cutting 4 micron sections of tissueo Special stains; Undertake staining procedures to identify specific tissue structures or organismso Antigen retrieval procedures (heat mediated and enzyme digestion)o Processing of biopsies into epoxy resin for electron microscopyo Identifying and labelling electron micrographso Undertaking manual immunocytochemistry procedureso Pipette body fluids, which require manipulation of transfer pipettes and manual dexterity.
- Use laboratory equipment:o Faxitron X ray equipment,o Cassette labelling machineso Cytospins and centrifugeso Slide staining machines,o Immunocytochemistry autostainers (programming daily runs, loading/unloading of slides, preparation of reagents general maintenance)
- To work in compliance with local health and safety rules to ensure a safe working environment for you, colleagues and visitors.
- To adhere to department and Trust Health and Safety policies (including COSHH, Risk assessments and Standard Operating Procedures) and to report any non-compliances to a senior member of staff.
- Oversee HSAs working in the section
- Train new members of staff (HSAs)
- Answer telephone enquiries, retrieving results in accordance with SOPs
Job description Job responsibilities A Healthcare Science Associate Practitioner is part of a clinical support team whose purpose is to provide timely and accurate high quality scientific information that will assist service users from the hospital and community, in the establishment of a clinical diagnosis and monitoring of patient treatment. The Healthcare Science Associate will use practical skills to carry out a tasks associated with the pre-analytical preparation of specimens within the Histopathology Department. The tasks undertaken are more advanced than those of an HSA. Specimen reception: To deal with the reception, sorting and labelling of patient specimens, identifying inadequate and mis-labelled specimens and ensuring urgent samples are prioritised. Recording specimen dissection descriptions, data entry including macroscopic descriptions onto APEX, preparing specimens for analysis, including booking in patient and specimen details, storing, retrieving and disposing of specimens. Assessing x-rays to determine end part of decalcification. Carefully prepare samples for diagnostic testing or storage. This may involve delicate procedures to manually handle category A samples, describe samples and place into a labelled cassette matching necessary paperwork and documentation As directed, undertake basic testing under supervision of BMS staff, record and enter results onto laboratory computer systems e.g. macroscopic descriptions of category A specimens Assist in the training of new members of staff in the standard operational procedures required of them As directed by BMS in technical charge of section, assist in the induction, basic training and competency assessment (as appropriate) of new or less experienced staff by demonstrating duties and providing advice and guidance Loading/unloading tissue processors and initiating processing programmes. To carry out, under supervision, laboratory procedures:o Embedding. Morphological alignment of surgical biopsies within molten waxo Microtomy. Cutting 4 micron sections of tissueo Special stains; Undertake staining procedures to identify specific tissue structures or organismso Antigen retrieval procedures (heat mediated and enzyme digestion)o Processing of biopsies into epoxy resin for electron microscopyo Identifying and labelling electron micrographso Undertaking manual immunocytochemistry procedureso Pipette body fluids, which require manipulation of transfer pipettes and manual dexterity. Use laboratory equipment:o Faxitron X ray equipment,o Cassette labelling machineso Cytospins and centrifugeso Slide staining machines,o Immunocytochemistry autostainers (programming daily runs, loading/unloading of slides, preparation of reagents general maintenance) To work in compliance with local health and safety rules to ensure a safe working environment for you, colleagues and visitors. To adhere to department and Trust Health and Safety policies (including COSHH, Risk assessments and Standard Operating Procedures) and to report any non-compliances to a senior member of staff. Oversee HSAs working in the section Train new members of staff (HSAs) Answer telephone enquiries, retrieving results in accordance with SOPs
Person Specification
Qualifications & Education
Essential
- NVQ 4 in Healthcare Science or equivalent
- GCSE in 4 subjects 2 of which must be Maths and English or equivalent
Knowledge & Experience
Essential
- Previous experience as an HSA in a Cellular Pathology Laboratory or an equivalent level of knowledge and skills acquired through laboratory based practice
- Knowledge and understanding of the role of Cellular Pathology in the diagnosis and treatment of disease
- Technical terminology. Basic medical, anatomical and disease terminology
Desirable
- Understanding of Health and Safety
- Basic understanding of human biology
- Use of laboratory equipment e.g. pH meter
- Manual handling
Skills & Abilities
Essential
- Self-organisation and the ability to prioritise
- Proven communication and leadership skills
- Able to concentrate for long periods
- Keyboard skills (minimum 25 words per minute)
Person Specification Qualifications & Education Essential NVQ 4 in Healthcare Science or equivalent GCSE in 4 subjects 2 of which must be Maths and English or equivalent Knowledge & Experience Essential Previous experience as an HSA in a Cellular Pathology Laboratory or an equivalent level of knowledge and skills acquired through laboratory based practice Knowledge and understanding of the role of Cellular Pathology in the diagnosis and treatment of disease Technical terminology. Basic medical, anatomical and disease terminology Desirable Understanding of Health and Safety Basic understanding of human biology Use of laboratory equipment e.g. pH meter Manual handling Skills & Abilities Essential Self-organisation and the ability to prioritise Proven communication and leadership skills Able to concentrate for long periods Keyboard skills (minimum 25 words per minute)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Royal Victoria Infirmary
Queen Victoria Road
Newcastle upon Tyne
NE1 4LP
United Kingdom
Employer's website
https://careers.nuth.nhs.uk/why-us (Opens in a new tab)
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Royal Victoria Infirmary
Queen Victoria Road
Newcastle upon Tyne
NE1 4LP
United Kingdom
Employer's website
https://careers.nuth.nhs.uk/why-us (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Receptionist & administrator
Greengates Medical Group View all jobs
Posted 2 day(s) ago
Reference: 2377280
Job summary
We are looking for a part time member of staff at our Cottingham sites, but primarily at King Street where the initial induction and training will be.
The admin team move around the sites to cover where needed and transport can be arranged if needed.
The hours are Monday to Friday 8am to 1pm with occasional weekend/evening work when needed.
Main duties of the job
All aspects of primary care
- telephone calls from patients, other providers and services
- face to face at reception desks
- medical queries
- care navigation
- post processing
To name but a few of the varied and interesting duties our team carry out on a day to day basis
About us
We have a vast team of reception staff and all are friendly and enjoy their jobs. Everyone is welcoming and we offer the cycle to work scheme and everyone is offered the NHS Pension Scheme.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3002-26-0005
Job locations
King Street Medical Centre
168 King Street
Beverley
HU16 5QJ
United Kingdom
Cottingham Medical Centre
South Street
Cottingham
HU16 4AJ
United Kingdom
Job description
Job responsibilities
Job Responsibilities:
Administration
- To have a thorough knowledge of all practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes for surgeries and update as necessary
- Filing post in medical records
- Fax and photocopy as requested
Reception
- Receiving patients consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception position as necessary
Appointments
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests
Computer
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of practice area.
- Process repeat prescription request in accordance with practice guidelines.
Telephone
- Have working knowledge of telephone/bleep system, during and after hours.
- Cover for telephonist when necessary
Other Tasks
- Clear rooms after surgeries
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Make coffee for doctors
- Any other tasks allocated by managers
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using Personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
Job Responsibilities:
Administration
- To have a thorough knowledge of all practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes for surgeries and update as necessary
- Filing post in medical records
- Fax and photocopy as requested
Reception
- Receiving patients consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception position as necessary
Appointments
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests
Computer
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of practice area.
- Process repeat prescription request in accordance with practice guidelines.
Telephone
- Have working knowledge of telephone/bleep system, during and after hours.
- Cover for telephonist when necessary
Other Tasks
- Clear rooms after surgeries
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Make coffee for doctors
- Any other tasks allocated by managers
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using Personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Previous experience
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Previous experience
Employer details
Employer name
Greengates Medical Group
Address
King Street Medical Centre
168 King Street
Beverley
HU16 5QJ
United Kingdom
Employer's website
Employer details
Employer name
Greengates Medical Group
Address
King Street Medical Centre
168 King Street
Beverley
HU16 5QJ
United Kingdom
Employer's website
Apply Now
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999 Call Handler (Emergency Medical Dispatcher) - Exeter
South Western Ambulance Service NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377272
Job summary
Ambulance Service, is the patient breathing?
Do you want to make a difference to our patientsas part of a supportive and motivated team?
Would you like NHS Benefits, including generous annual leave entitlement and NHS Pension?
Would you like to develop your career within the Emergency Operations Centre (EOC)?
If you answered yes to these questions, then start your career with the South Western Ambulance Service EOC, where the patient journey begins.
When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact to the ambulance service for people experiencing a medical emergency. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day. When you receive a call, you are responsible for recording accurate information, sometimes under difficult circumstances and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition which establishes the seriousness of the illness or injury, ensuring that the patient receives the right care at the right time.
Main duties of the job
Please refer to the attached 'Full EMD advert' document for full details of this vacancy.
Part-time hours will be considered through a flexible working application which will be reviewed on a case by case basis. For further information, please visit Balancing Patient Care and Employee Well-being (swasft-joinus.co.uk)
Please note that this role is 24/7 365 days a year (including bank holidays, weekends, days, nights etc.) and we work shifts to achieve this.
Shortlisted candidates will be invited to attend an assessment centre.
For a further insight to this role, please view the following video https://vimeo.com/742269034/8e60f54da6
Please note, we are recruiting to a holding pool for our next course intakes.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Staff networks
- Wide range of discounts from various organisations across the UK
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum*
Contract
Permanent
Working pattern
Full-time
Reference number
202-8337070
Job locations
Exeter EOC
Exeter
EX2 7HY
United Kingdom
Job description
Job responsibilities
For further information about this role please see attached the job description and person specification attached.
Right to work / Certificate of Sponsorship
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
For further information about this role please see attached the job description and person specification attached.
Right to work / Certificate of Sponsorship
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
Essential
- Basic computer literacywith experience of inputting data accurately and quickly using a Keyboard
Previous Experience
Essential
- Previous experience of dealing with members of the public in a customer service environment
Person Specification
Qualifications
Essential
- Basic computer literacywith experience of inputting data accurately and quickly using a Keyboard
Previous Experience
Essential
- Previous experience of dealing with members of the public in a customer service environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Exeter EOC
Exeter
EX2 7HY
United Kingdom
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Western Ambulance Service NHS Foundation Trust
Address
Exeter EOC
Exeter
EX2 7HY
United Kingdom
Employer's website
https://www.swast.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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HIV SHAC Pathway Co-ordinator
University Hospitals Sussex NHS Foundation Trust (279) View all jobs
Posted 2 day(s) ago
Reference: 2377256
Job summary
An exciting opportunity has arisen for a pathway co-ordinator to join our dynamic, forward thinking multidisciplinary team in the SHAC/HIV Outpatient department.
The Sexual Health and HIV service is based at the Royal Sussex County Hospital and provides specialist outpatient care to approximately 2400 people living with HIV and a large cohort of people accessing services for sexual health and contraception care. We are a nationally recognised leading centre for Sexual Health and HIV care and the tertiary referral centre for HIV care for the HIV south coast network. We pride ourselves on a multidisciplinary led approach to care.
We offer a variety of services including joint clinics with other disciplines within the Trust and virtual clinics to support people who do not require frequent face to face follow up and support retention in care.
We are looking for someone with excellent administrative skills to provide comprehensive and efficient administrative support to the growing virtual and joint services within the service. The post holder will also be expected to provide some additional support to the admin team within the SHAC/Lawson Unit when required.
Main duties of the job
After appropriate training, the post holder will be expected to:
- Receive and respond promptly to correspondence from patients and clinicians relating to virtual and joint clinics.
- Coordinate HIV & SHAC virtual clinics, including Connect, EmERGE, PrEP EmERGE and future virtual clinic services.
- Ensure patients receive results, repeat prescriptions and follow-up appointments within appropriate timescales.
- Maintain accurate and up-to-date clinical records, undertake data entry and provide administrative support to the team.
- Monitor missed appointments and escalate patients who repeatedly fail to attend in line with clinic procedures, helping to prevent patients being lost to follow-up.
- Following appropriate training, undertake simple results recalls where no clinical decision-making is required.
- Communicate calmly, empathetically and professionally with patients and partners, including those who may be distressed, angry or highly stressed, and manage occasional verbal abuse appropriately.
- Work reliably and effectively as part of a responsive, supportive team, contributing to shared workloads and agreed service requirements.
- Identify and suggest improvements to systems and processes to enhance service efficiency and patient care.
- Undertake any other reasonable duties appropriate to the role.
About us
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
279-8251399-OCT26
Job locations
Royal Sussex County Hospital
Eastern Road
Brighton
BN2 5BE
United Kingdom
Job description
Job responsibilities
Good communication and interpersonal skills to interact with tact and diplomacy with patients and staff at all levels. After appropriate training, the post holder will be expected to:
Receive/respond to all incoming correspondence from both patients and clinicians relating to virtual and joint clinics daily.
Be responsible for the coordination of the HIV & SHAC virtual clinics including Connect/ EmERGE & PrEP EmERGE and any future virtual clinics.
Ensure patients receive their results, repeat prescriptions, and follow up appointments in a timely manner.
Assist the nursing team in providing clinical care to participants involved in the virtual clinics.
Have the ability to work with minimal supervision, deal with telephone enquiries answering queries where applicable and ensuring appropriate personnel informed of further action to be taken.
Maintain accurate records for all aspects of clinical care. Data entry and administrative support as required within the team.
Maintain and assist in all relevant EPR projects associated with virtual clinics.
Escalate to appropriate individuals/forums any patients who miss multiple appointments as per clinic guidelines. Ensuring virtual clinic patients do not become lost to follow-up.
After appropriate training manage simple results recalls but with no clinical decision making.
To respond calmly, empathetically, and professionally to emotionally charged calls from angry and sometimes highly stressed patients or partners. Occasionally dealing with verbal abuse.
To understand and follow the Trusts and departments policy on confidentially and information governance.
To work as an effective and responsive team member, arriving promptly and working effectively during agreed hours.
To support other team members taking a shared approach to teamwork.
Make suggestions to the team regarding improvements to the current systems where they are identified.
Undertake any other reasonable duties as required.
Good written and oral communication skills to clearly and concisely provide information.
Ability to engage in collaborative problem solving with co-workers and staff
Must have the ability to function as a team player, being considerate and flexible, taking in the needs of peers into consideration.
Answer complex enquiries both in person and on the telephone, from people who may have varying levels of ability to understand or whose first language is not English.
Provide and receive complicated and sensitive information and give explanations and instructions clearly and concisely where barriers to communication may exist, including challenging behaviour, learning disability and recent bereavement.
Use empathy, tact and diplomacy in dealing with staff or patients who may be hostile or antagonistic.
Patient Care Delivery
Be responsible for the coordination and management of the PrEP EmERGE patient app and support future changes and innovations. Responding to routine enquiries from patients within the agreed scope of practice.
Support the PrEPInject pathway by joint monitoring the PrEPInject shared email inbox and responding to routine enquiries from patients and clinicians within the agreed scope of practice.
With support from the wider team, assist in following up individuals who have disengaged from the PrEP EmERGE and PrEPInject pathways, providing appropriate support to encourage re-engagement and retention in care, and escalating concerns or complex issues as required.
Providing support to phlebotomy or asymptomatic clinic.
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
Job description Job responsibilities Good communication and interpersonal skills to interact with tact and diplomacy with patients and staff at all levels. After appropriate training, the post holder will be expected to: Receive/respond to all incoming correspondence from both patients and clinicians relating to virtual and joint clinics daily. Be responsible for the coordination of the HIV & SHAC virtual clinics including Connect/ EmERGE & PrEP EmERGE and any future virtual clinics. Ensure patients receive their results, repeat prescriptions, and follow up appointments in a timely manner. Assist the nursing team in providing clinical care to participants involved in the virtual clinics. Have the ability to work with minimal supervision, deal with telephone enquiries answering queries where applicable and ensuring appropriate personnel informed of further action to be taken. Maintain accurate records for all aspects of clinical care. Data entry and administrative support as required within the team. Maintain and assist in all relevant EPR projects associated with virtual clinics. Escalate to appropriate individuals/forums any patients who miss multiple appointments as per clinic guidelines. Ensuring virtual clinic patients do not become lost to follow-up. After appropriate training manage simple results recalls but with no clinical decision making. To respond calmly, empathetically, and professionally to emotionally charged calls from angry and sometimes highly stressed patients or partners. Occasionally dealing with verbal abuse. To understand and follow the Trusts and departments policy on confidentially and information governance. To work as an effective and responsive team member, arriving promptly and working effectively during agreed hours. To support other team members taking a shared approach to teamwork. Make suggestions to the team regarding improvements to the current systems where they are identified. Undertake any other reasonable duties as required. Good written and oral communication skills to clearly and concisely provide information. Ability to engage in collaborative problem solving with co-workers and staff Must have the ability to function as a team player, being considerate and flexible, taking in the needs of peers into consideration. Answer complex enquiries both in person and on the telephone, from people who may have varying levels of ability to understand or whose first language is not English. Provide and receive complicated and sensitive information and give explanations and instructions clearly and concisely where barriers to communication may exist, including challenging behaviour, learning disability and recent bereavement. Use empathy, tact and diplomacy in dealing with staff or patients who may be hostile or antagonistic. Patient Care Delivery Be responsible for the coordination and management of the PrEP EmERGE patient app and support future changes and innovations. Responding to routine enquiries from patients within the agreed scope of practice. Support the PrEPInject pathway by joint monitoring the PrEPInject shared email inbox and responding to routine enquiries from patients and clinicians within the agreed scope of practice. With support from the wider team, assist in following up individuals who have disengaged from the PrEP EmERGE and PrEPInject pathways, providing appropriate support to encourage re-engagement and retention in care, and escalating concerns or complex issues as required. Providing support to phlebotomy or asymptomatic clinic. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
Person Specification
Qualifications
Essential
- oRelevant administrative qualification e.g. NVQ or proven experience working within and administrative role
Desirable
- oNVQ level 3 in H&SC
Experience and Knowledge
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues.
- Advanced computer skills.
- Sound knowledge and awareness of diplomacy and confidentiality.
- Proven ability to work with tact and diplomacy.
- Evidence of using critical thinking and analysis in previous work roles.
- Up to date experience of working in a clinical care setting for minimum of 2 years.
- Good people skills/interpersonal skills.
- Knowledge of strict confidential issues relating to Data Protection Act & Computer Misuse Act.
- Administrative skills.
Desirable
- Knowledge of Inform Health EPR or similar administration booking system.
- Previous database management or experience of working with EXCEL
- Previous experience of managing virtual clinics.
- Knowledge of Trust and in house confidentiality policy.
- Venepuncture.
- Knowledge of infection control.
- Experience working in a health-related setting.
- Understanding of PrEP and other STI risk reduction provisions.
- Demonstrates understanding of issues affecting people who live with HIV including confidentiality, sexually transmitted infections and issues affecting young people with HIV.
Personal Attributes
Essential
- Advanced level of written and spoken English and interpersonal skills.
- Ability to work under pressure and manage a diverse workload.
- Computer literate with knowledge of Microsoft Office Suite products to include Word and Excel.
- Non-judgemental and with the personal maturity to discuss matters related to sex and sexuality.
- Ability to communicate complex & sensitive information using appropriate communication tools.
- Be proactive, involved and supportive of innovation and change.
- Ability to recognise one's own limitations.
- Ability to escalate any issues/concerns to appropriate individual/forum.
- Able to demonstrate high levels of motivation and commitment to the role and team with a strong determination to succeed.
- Frequent requirement to sit/stand in restricted position, word processing for substantial proportion of working day.
- Working under extreme pressure in busy environment with frequent unpredictable interruptions from other staff and the telephone.
- Use of VDU more or less continuously.
Desirable
- Working knowledge of Trust and Departmental databases.
People Management and Development
Essential
- Confidence and ability to demonstrate skills and job requirements to others and support those less experienced.
- Previous experience of working in a team.
Freedom to Act
Essential
- Works autonomously under supervision and follows standard procedures and practices liaising with relevant staffing and take appropriate action as necessary.
- Identify and adhere to best practice.
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification Qualifications Essential oRelevant administrative qualification e.g. NVQ or proven experience working within and administrative role Desirable oNVQ level 3 in H&SC Experience and Knowledge Essential Evidence of having undertaken own development to improve understanding of equalities issues. Advanced computer skills. Sound knowledge and awareness of diplomacy and confidentiality. Proven ability to work with tact and diplomacy. Evidence of using critical thinking and analysis in previous work roles. Up to date experience of working in a clinical care setting for minimum of 2 years. Good people skills/interpersonal skills. Knowledge of strict confidential issues relating to Data Protection Act & Computer Misuse Act. Administrative skills. Desirable Knowledge of Inform Health EPR or similar administration booking system. Previous database management or experience of working with EXCEL Previous experience of managing virtual clinics. Knowledge of Trust and in house confidentiality policy. Venepuncture. Knowledge of infection control. Experience working in a health-related setting. Understanding of PrEP and other STI risk reduction provisions. Demonstrates understanding of issues affecting people who live with HIV including confidentiality, sexually transmitted infections and issues affecting young people with HIV. Personal Attributes Essential Advanced level of written and spoken English and interpersonal skills. Ability to work under pressure and manage a diverse workload. Computer literate with knowledge of Microsoft Office Suite products to include Word and Excel. Non-judgemental and with the personal maturity to discuss matters related to sex and sexuality. Ability to communicate complex & sensitive information using appropriate communication tools. Be proactive, involved and supportive of innovation and change. Ability to recognise one's own limitations. Ability to escalate any issues/concerns to appropriate individual/forum. Able to demonstrate high levels of motivation and commitment to the role and team with a strong determination to succeed. Frequent requirement to sit/stand in restricted position, word processing for substantial proportion of working day. Working under extreme pressure in busy environment with frequent unpredictable interruptions from other staff and the telephone. Use of VDU more or less continuously. Desirable Working knowledge of Trust and Departmental databases. People Management and Development Essential Confidence and ability to demonstrate skills and job requirements to others and support those less experienced. Previous experience of working in a team. Freedom to Act Essential Works autonomously under supervision and follows standard procedures and practices liaising with relevant staffing and take appropriate action as necessary. Identify and adhere to best practice. Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Royal Sussex County Hospital
Eastern Road
Brighton
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Royal Sussex County Hospital
Eastern Road
Brighton
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Chlamydia Screening and Home-sampling Data Administrator
University Hospitals Sussex NHS Foundation Trust (279) View all jobs
Posted 2 day(s) ago
Reference: 2377254
Job summary
The Chlamydia Screening Programme is part of the Sexual Health and Contraception services (SHAC) in Brighton and Hove. The service isoperatingfrom 3 hubs, with outreach to other parts of the city.
Working as part of a team to deliver the highest standards of administrative support for patients and staff, main duties will include;
data collection and analysis,
informing best practice,
seeking & evaluating improvements through data with use of patient management systems and spread sheets.
The post holder will oversee administrative staff and patient management processes for the delivery, inputting and communication of home test kits and results.
Main duties of the job
Toassistwith patient data collection by the development of databases and spread sheets.
Work collaboratively with the Recall Health Advisors to ensure ajoined-upapproach to results management across the service and support delivery across teams whenrequired
To task manage administrators processing recalls and positiveresults andprovide information on procedures to the wider Integrated Service Team to ensure the highest compliance with policies and procedures and local guidance.
To lead and manage daily positive STI results list and its associated interpretation and administration including continual review and development of the patient positive results and recall system to promote maximum efficiency
To order health resources through IPORC systems, such as patient information leaflets; condoms and training materials within stock budget asrequired
To attend outreach events such as Fresher's fair in conjunction with the Health Promotion Specialist.
About us
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
279-8201187-OCT26
Job locations
Claude Nicol Centre, Royal Sussex County Hospital
Eastern Road
Brighton and Hove
BN2 5BE
United Kingdom
Job description
Job responsibilities
Communication and Patient care delivery
- To contact patients by phone/ text/ letter notifying them of CSP positive results following outreach or home-sample screening and arranging follow up treatment appointments
- To be involved in communication updates regarding the SHAC service to the wider community via a range of media including the SHAC website and Twitter or other digital media as required.
- To provide and receive highly sensitive patient information
- Present complex information clearly to colleagues at all levels
- Communicate data to the Programme Lead and wider clinic team to help with patient flow and access
- To respond to and record telephone calls from patients and the general public regarding treatment and other general enquires regarding service provision and opening times.
- To provide advice and information to patients over the telephone relating to their results, symptoms and questions relating to their care
- To contact designated patients to ascertain compliance to treatment regimens and ensure relevant partners have been seen and treated
- To maintain detailed and accurate records (manual and electronic) that are consistent with legislation, policies and procedure, regarding interventions and advice given.
Service delivery and improvement
- Make suggestions regarding improvements to the current systems within chlamydia screening and home sampling processes where they are identified.
- To be responsible for CSP and home-sampling data reporting, creating documents and reports, supplying data as requested by the management teams or other agencies, e.g. THT
- Monitoring data to highlight trends inform practice and demonstrate progress.
- To actively promote and monitor the performance of the CSP and Home-sampling service and suggest innovative practice to improve service delivery and efficiency
- To assist with patient data collection by the development of databases and spread sheets.
People management and development
- Responsible for carrying out duties in line with the Trusts e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning
- To actively participate in recruitment of B3 staff
- To support grievance and disciplinary procedures as required
- To line manage the Band 3 Administrators which will include taking responsibility for induction and appraisals and training of new staff and co-ordinate and reporting on annual leave /sick leave on a monthly basis.
Learning and development
- Attend mandatory training updates as required.
- Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- Identify own learning needs and jointly plan training requirements with your line manager
- Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Job description Job responsibilities Communication and Patient care delivery To contact patients by phone/ text/ letter notifying them of CSP positive results following outreach or home-sample screening and arranging follow up treatment appointments To be involved in communication updates regarding the SHAC service to the wider community via a range of media including the SHAC website and Twitter or other digital media as required. To provide and receive highly sensitive patient information Present complex information clearly to colleagues at all levels Communicate data to the Programme Lead and wider clinic team to help with patient flow and access To respond to and record telephone calls from patients and the general public regarding treatment and other general enquires regarding service provision and opening times. To provide advice and information to patients over the telephone relating to their results, symptoms and questions relating to their care To contact designated patients to ascertain compliance to treatment regimens and ensure relevant partners have been seen and treated To maintain detailed and accurate records (manual and electronic) that are consistent with legislation, policies and procedure, regarding interventions and advice given. Service delivery and improvement Make suggestions regarding improvements to the current systems within chlamydia screening and home sampling processes where they are identified. To be responsible for CSP and home-sampling data reporting, creating documents and reports, supplying data as requested by the management teams or other agencies, e.g. THT Monitoring data to highlight trends inform practice and demonstrate progress. To actively promote and monitor the performance of the CSP and Home-sampling service and suggest innovative practice to improve service delivery and efficiency To assist with patient data collection by the development of databases and spread sheets. People management and development Responsible for carrying out duties in line with the Trusts e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning To actively participate in recruitment of B3 staff To support grievance and disciplinary procedures as required To line manage the Band 3 Administrators which will include taking responsibility for induction and appraisals and training of new staff and co-ordinate and reporting on annual leave /sick leave on a monthly basis. Learning and development Attend mandatory training updates as required. Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process. Achieve and demonstrate agreed standards of personal and professional development within agreed timescales. Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Person Specification
Experience/ Qualifications
Essential
- National Diploma or other Diploma or equivalent level of knowledge/ previous experience in an administrative role
- IT Skills to RSA3/NVQ Level 3, or equivalent experience
- English and Maths to GCSE or equivalent
- Excellent numerical skills
- Excellent verbal and written English skills
- Proven ability to manage and analyse data
- Computer expertise e.g. ECDL
- Sound knowledge of medical processes and systems
- Evidence of using critical thinking and analysis in previous work roles.
Desirable
- Audit experience
- Understanding and experiences of medical databases
People Management and Development
Essential
- Contributes to the training and supervision of new members of staff.
- Confident in reviewing performance of individuals
- Able to supervise work of temporary administration
- Proven ability to prioritise task and delegate work to administrators
Desirable
- Experience of managing and motivating a team
Specific Requirements
Essential
- Ability to deal sensitively with the general public and with difficult or sensitive situations.
- The ability to respect confidentiality at all times
- Competent in a range of packages including MS Word and MS Excel, and willing to learn new packages and advance current skills.
- A high level of accuracy in data input.
- Computer skills including use of databases, spread sheets, Word, Excel, Report Writing, PowerPoint.
- Highly effective in using PowerPoint for presentations.
- Able to use word processing, spread sheets and other software for recording non-clinical activity
- Familiar with or willingness to gain confidence with novel technological ways to deliver information
- Awareness of how to use different IT applications to deliver information in the most effective way and other clinical support systems
- Able to assess facts to make judgements regarding telephone enquiries from the public or other departments.
- Analyse problem solving skills to independently assess a range of facts or situations: identify the resources available to help solve problems: create, analyse and compare viable solutions and use own judgement to take the action necessary to implement them; and follow them through to ensure the problem is resolved to the satisfaction of all parties.
- Ability to present, interpret and compare data relevant to the Chlamydia Screening Programme and to note trends and where necessary take appropriate action by escalating/referring to appropriate person.
- Ability to develop standards for use within the department, guidance, policies and procedures relating to management of the CSP and home-sampling programmes
Freedom to Act
Essential
- Works autonomously and follows standard SHAC Service and Trust procedures and practices.
- Works to meet targets and deadlines as agreed with line manager
Skills
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Excellent Communication skills and ability to write clear concise data reports
- Excellent knowledge of Excel
- Demonstrates an understanding of the role of community STI testing
- Advanced awareness of the importance of diplomacy and confidentiality
- Knowledge and awareness of clerical and administrative procedures and systems
- Ability to work unsupervised and also as part of a multidisciplinary team
- Good telephone manner and excellent customer service skills
Desirable
- Experience of working in a Sexual Health Clinic
- Knowledge of Sexually Transmitted Infections
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification Experience/ Qualifications Essential National Diploma or other Diploma or equivalent level of knowledge/ previous experience in an administrative role IT Skills to RSA3/NVQ Level 3, or equivalent experience English and Maths to GCSE or equivalent Excellent numerical skills Excellent verbal and written English skills Proven ability to manage and analyse data Computer expertise e.g. ECDL Sound knowledge of medical processes and systems Evidence of using critical thinking and analysis in previous work roles. Desirable Audit experience Understanding and experiences of medical databases People Management and Development Essential Contributes to the training and supervision of new members of staff. Confident in reviewing performance of individuals Able to supervise work of temporary administration Proven ability to prioritise task and delegate work to administrators Desirable Experience of managing and motivating a team Specific Requirements Essential Ability to deal sensitively with the general public and with difficult or sensitive situations. The ability to respect confidentiality at all times Competent in a range of packages including MS Word and MS Excel, and willing to learn new packages and advance current skills. A high level of accuracy in data input. Computer skills including use of databases, spread sheets, Word, Excel, Report Writing, PowerPoint. Highly effective in using PowerPoint for presentations. Able to use word processing, spread sheets and other software for recording non-clinical activity Familiar with or willingness to gain confidence with novel technological ways to deliver information Awareness of how to use different IT applications to deliver information in the most effective way and other clinical support systems Able to assess facts to make judgements regarding telephone enquiries from the public or other departments. Analyse problem solving skills to independently assess a range of facts or situations: identify the resources available to help solve problems: create, analyse and compare viable solutions and use own judgement to take the action necessary to implement them; and follow them through to ensure the problem is resolved to the satisfaction of all parties. Ability to present, interpret and compare data relevant to the Chlamydia Screening Programme and to note trends and where necessary take appropriate action by escalating/referring to appropriate person. Ability to develop standards for use within the department, guidance, policies and procedures relating to management of the CSP and home-sampling programmes Freedom to Act Essential Works autonomously and follows standard SHAC Service and Trust procedures and practices. Works to meet targets and deadlines as agreed with line manager Skills Essential Evidence of having undertaken own development to improve understanding of equalities issues Excellent Communication skills and ability to write clear concise data reports Excellent knowledge of Excel Demonstrates an understanding of the role of community STI testing Advanced awareness of the importance of diplomacy and confidentiality Knowledge and awareness of clerical and administrative procedures and systems Ability to work unsupervised and also as part of a multidisciplinary team Good telephone manner and excellent customer service skills Desirable Experience of working in a Sexual Health Clinic Knowledge of Sexually Transmitted Infections Equality, Diversity, and Inclusion Essential Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Claude Nicol Centre, Royal Sussex County Hospital
Eastern Road
Brighton and Hove
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Claude Nicol Centre, Royal Sussex County Hospital
Eastern Road
Brighton and Hove
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
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