Job summary

Role Summary The advanced clinical practitioner (ACP) provides advanced clinical practice as an integrated part of the multidisciplinary team within the Urgent Treatment Centre and Emergency Department. The successful candidate will deal with a wide range of primary care presentations in both adults and children using advanced clinical skills to investigate, diagnose and instigate treatment. The definition of Advanced Clinical Practice as stated by Health Education England (2017) is " delivered by experienced, registered health and care practitioners. It is a level of practice characterised by a high degree of autonomy and complex decision making. This is underpinned by a master's level award or equivalent that encompasses the four pillars of clinical practice, leadership and management, education and research, with demonstration of core capabilities and area specific clinical competence." The ACP has a trust-wide responsibility to provide clinical excellence through the four pillars of advanced clinical practice. The clinical practice pillar accounts for a minimum of 80% of their contracted hours of work and they practice with a significant higher level of responsibility and autonomy which is comparable to that of the level of medical staff providing the same level of service

Main duties of the job

Main Duties

1. Clinical Practice

   • Independently assess, diagnose, and manage patients with complex, undifferentiated, and urgent presentations (adults and children).
   • Request and interpret investigations (e.g., imaging, pathology) to support clinical decisions.
   • Make autonomous diagnostic decisions and initiate treatment plans.
   • Prescribe medications as a non-medical independent prescriber within scope of practice.
   • Perform advanced clinical procedures and lead resuscitation in emergency situations.
   • Discharge patients safely and refer to other professionals as appropriate.

2. Leadership & Management

   • Act as a clinical leader and role model across the multidisciplinary team.
   • Contribute to service development, guideline creation, and quality improvement initiatives.
   • Support governance and risk management processes.

3. Education

   • Mentor and supervise trainee ACPs and other staff.
   • Deliver training and educational programmes for the wider team.
   • Promote a culture of learning and professional development.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job summary

We are looking for an enthusiastic and experienced Administrator/Receptionist to work in our Diagnostic Cardiology administration team based at Charing Cross Hospital.

In this role, you will undertake all administrative process relating to Diagnostic Cardiology outpatients including reception and back office tasks.

You must have excellent communication skills, organizational and customer care skills. You will have the personal qualities to deal confidently and confidentially with our patients, clinical staff and other Trust staff and health professionals. You will be flexible in your approach to supporting the service to achieve its objectives and be able to work in a team.

We are committed to equal opportunities and improving the working lives of our staff. Please talk to us at interview about the flexibility you may need.

Please note this post will be a 12-month fixed term, full-time (37.5 hours per week) substantive post, based primarily at Charing Cross Hospital.

For an informal chat, please email Malcolm Neate, Service Support Manager at [email protected]

Main duties of the job

• To provide reception service to Diagnostic Cardiology clinical areas
• Input patient details and booking relevant appointments or admission data on to Cerner
• Responsible for general administration including post, filing, photocopying and other duties as required
• Ensuring all data input is timely and accurate. Ensure all enquiries to the department are dealt with politely, courteously, promptly and professionally
• Provide excellent customer service
• Provide general non clinical advice to patients and their carers, internal and external stakeholders as appropriate
• Working with the information department and the Management team to ensure that clinic letters and discharge summaries are received by GPs within the specified time limits
• Maintain confidentiality of personal and medical details relating to patients, staff and business of the department

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job summary

An exciting opportunity has arisen for a proactive, creative and highly motivated Assistant Psychologist who is passionate about supporting children and young people in a secure setting.

As an aspiring psychologist you will join our fantastic multi-disciplinary team at Millenium Lodge, Secure Children's Home, which will be the new site in 2027, for Lincolnshire Secure Children's Home currently rated Outstanding by both CQC and Ofsted. The service sits within our Children's and Young Person's Complex Care Service Line, alongside the Harmful Behaviour Service and Complex Needs Service. Our New Secure Children's Home will provide care for up to 28 young people aged 10-18.

Many of the young people we support have experienced significant adversity, including trauma, mental health challenges, neurodevelopmental difficulties and risk of harm to themselves or others. You'll be part of a team that includes forensic and clinical psychologists, psychiatry, occupational therapists, speech and language therapists, mental health and physical health nurses, resettlement practitioners.

You will work with a range of professionals to create a safe, containing environment and support intervention delivery that helps young people understand themselves, their mental health and their offending behaviour.You will be required to have an undergraduate / post graduate degree in psychology.

For further information, please contact Natalie Islip at: [email protected]

Main duties of the job

You will adhere to Health Trust and Local Authority standards and work in line with both HCPC and BPS professional standards while collaborating closely with health colleagues, Local Authority staff members and wider professionals involved in supporting children, young people and their families.

You could be involved in:

Carrying out various assessments and behavioural observations.

Contributing to multidisciplinary discussions about a young person's diagnosis, intervention, risk assessment and care plan.

Finding out more about a young person's background by reading notes, investigating histories and supporting formulation.

Carrying out interventions directly with young people.

Working with carers, relatives and other professionals involved in their care plan.

Researching, data collection and gathering information.

You'll be supervised by a registered practitioner psychologist with overall clinical responsibility for the young people you work with. You will be provided with ongoing supervision to help you engage in self-reflection, seek and respond to feedback, and develop your professional knowledge and skills.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

274-12206-SP

Job locations

Lincolnshire Secure Unit

Rookery Avenue

Sleaford

NG34 7TY

United Kingdom

Job description

Job responsibilities

Please refer to Job Description and Person Specification for full details of responsibilities.

Information gathering to support the development of formulation, assessment and delivery of therapeutic interventions.

Attend relevant meetings for children and young people. Attend staff meetings where service provision and developments are discussed and planned.

Be familiar with LPFT Trusts policies and implement policies as appropriate and relevant to your areas of work.

To engage with regular clinical supervision in accordance with professional practice guidelines.

Responsible for assisting in the collation and provision of data needed for performance reports, audits etc. as guided by senior staff and doing this within the time limits set out by LPFT.

If appropriate to undertake research and development activities and provide research advice to others. As part of this undertake literature searches, questionnaire development, data collection, computerised statistical analysis and produce reports.

Assist Psychology and other relevant staff with administrative tasks associated with the provision of psychology input to service users e.g., preparation and production of reports and letters; photocopying; production of training packs and psycho educational resources.

When completing your application, please demonstrate how you meet the role criteria.

We can also offer you many staff benefits to help support you which include:

Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Job description Job responsibilities Please refer to Job Description and Person Specification for full details of responsibilities. Information gathering to support the development of formulation, assessment and delivery of therapeutic interventions. Attend relevant meetings for children and young people. Attend staff meetings where service provision and developments are discussed and planned. Be familiar with LPFT Trusts policies and implement policies as appropriate and relevant to your areas of work. To engage with regular clinical supervision in accordance with professional practice guidelines. Responsible for assisting in the collation and provision of data needed for performance reports, audits etc. as guided by senior staff and doing this within the time limits set out by LPFT. If appropriate to undertake research and development activities and provide research advice to others. As part of this undertake literature searches, questionnaire development, data collection, computerised statistical analysis and produce reports. Assist Psychology and other relevant staff with administrative tasks associated with the provision of psychology input to service users e.g., preparation and production of reports and letters; photocopying; production of training packs and psycho educational resources. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Person Specification

Qualifications

Essential

• A good Honours Degree (minimum 2:1) in Psychology accredited by the British Psychological Society as conferring Graduate Basis for Registration

Desirable

• BPS membership

Experience

Essential

• Application of knowledge acquired through Psychology Degree on psychological theory to therapy. Including good knowledge of: oPsychological theories relevant to trauma informed care. oPsychometric statistics and theory
• Knowledge of principles of proficiency in administration of: oPsychometric assessments. oBehavioural assessment (e.g., Functional Analysis). oAssessment by observation. oAssessment by interviewing. oAssessment by analysis of archive material
• Knowledge of research methodology, proficiency in research including: oSampling oQualitative data collection and analysis oQuantitative data collection and statistical analyses
• Skilled in communicating under difficult circumstances: oAble to overcome major barriers to communication with clients who have limitations in comprehension and expression

Skills

Essential

• High level of computer literacy, Power Point, Excel, SPSS etc
• Good written and communication skills
• Ability to work with clients on a one-to-one basis or group setting
• Ability to work independently as well as part of a team
• Ability to develop good working relationships with clients and colleagues
• Ability to communicate highly sensitive information to clients, carers and colleagues in a constructive and understandable way
• Ability to adapt communication style if barriers to understanding and/or expression are present
• Ability to be empathic and offer reassurance
• Ability to deal sensitively with highly emotive/hostile situations
• Excellent organisational skills
• Ability to use own initiative and discretion in planning, prioritising and managing own caseload under the supervision of a qualified clinical psychologist
• Ability to adapt to unpredictability of workload and prioritise flexibly
• Ability to engage in intense concentration for extended periods of time during assessments and therapeutic sessions and to cope with unexpected interruptions or unpredicted behaviour by clients

Person Specification Qualifications Essential A good Honours Degree (minimum 2:1) in Psychology accredited by the British Psychological Society as conferring Graduate Basis for Registration Desirable BPS membership Experience Essential Application of knowledge acquired through Psychology Degree on psychological theory to therapy. Including good knowledge of: oPsychological theories relevant to trauma informed care. oPsychometric statistics and theory Knowledge of principles of proficiency in administration of: oPsychometric assessments. oBehavioural assessment (e.g., Functional Analysis). oAssessment by observation. oAssessment by interviewing. oAssessment by analysis of archive material Knowledge of research methodology, proficiency in research including: oSampling oQualitative data collection and analysis oQuantitative data collection and statistical analyses Skilled in communicating under difficult circumstances: oAble to overcome major barriers to communication with clients who have limitations in comprehension and expression Skills Essential High level of computer literacy, Power Point, Excel, SPSS etc Good written and communication skills Ability to work with clients on a one-to-one basis or group setting Ability to work independently as well as part of a team Ability to develop good working relationships with clients and colleagues Ability to communicate highly sensitive information to clients, carers and colleagues in a constructive and understandable way Ability to adapt communication style if barriers to understanding and/or expression are present Ability to be empathic and offer reassurance Ability to deal sensitively with highly emotive/hostile situations Excellent organisational skills Ability to use own initiative and discretion in planning, prioritising and managing own caseload under the supervision of a qualified clinical psychologist Ability to adapt to unpredictability of workload and prioritise flexibly Ability to engage in intense concentration for extended periods of time during assessments and therapeutic sessions and to cope with unexpected interruptions or unpredicted behaviour by clients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Lincolnshire Secure Unit

Rookery Avenue

Sleaford

NG34 7TY

United Kingdom

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Lincolnshire Secure Unit

Rookery Avenue

Sleaford

NG34 7TY

United Kingdom

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Job summary

We are an established and very friendly practice located within the Royal British Legion Village in Aylesford, Kent. We are looking for a Salaried GP to join our fantastic and supportive team, ideally with a speacial interest in Women's Health although this is not essentrial.

Main duties of the job

To manage a caseload and deal with a wide range of health needs in a Primary Care setting, ensuring the highest standards of care for all registered and temporary patients. To carry out all duties in a professional manner and adhere to all Aylesford Medical centre protocols, policies and guidelines at all times.

About us

Patient list size 7,540

Part of ABC PCN of 3 GP Practices

Single purpose built premises

EMIS Web, Docman, Doris and iPlato

High QOF achievement

CQC rating of Good in March 25.

Job summary

An exciting opportunity has arisen within the Practice Management Team at Moorfields Private, the private division of Moorfields Private.

We are looking for a highly organised person to provide a high quality service for private patients guiding them through their pathway. You will be responsible for the management and development of the consultants private practice, by providing full secretarial and administrative support.

You must be proactive with a 'can do' attitude and have a flexible approach to managing your own workload.

The right candidate will be confident in communicating with stakeholders at all levels, in person and by telephone/email and be committed to delivering excellent customer service.

You will be confident in communicating with stakeholders at all levels, in person and by telephone/email and be committed to delivering excellent customer service.

Main duties of the job

To deal in person, telephone calls and written correspondence with patients and stakeholders.

Ensure referral letters and other relevant medical information is received from stakeholders to enable patient care.

Ensure telephones are answered promptly in a polite and professional manner.

To manage patient notes and process all clinical letters and medical reports, following through all necessary actions promptly and accurately.

To manage all clinical investigations and histology reports, tracing all results and ensuring that these are available when required.

Ensure that individual consultant preferences are supported whilst adhering to the policies and procedures for private practices at MP.

Manage consultants clinical and surgical diary for all private work and ensure patients are given all relevant information for such appointments.

About us

Moorfields Private is part of Moorfields Eye Hospital NHS Foundation Trust, which is the leading provider of eye health services in the UK and a world-class centre of excellence for ophthalmic research and education.

We have various sites across London but this role will be based at our main London office - Moorfields Private Outpatient Centre. Moorfields Private also have a site in Bedford allowing us to reach more patients across the UK, as well as Moorfields Eye Hospital in Dubai for our international community.

A few of the key benefits of working for us are:

• 27 days annual leave, rising to 33 days, plus bank holidays
• Season ticket loan
• NHS superannuation pension
• Ride-2-work scheme
• Eye tests for all staff
• 25% discount for you and immediate family on any hospital fees for private care, including refractive eye surgery

Plus lots more listed on our website.

If you would like more information or an informal chat, please contact Gloria on 07545 654 562.

Job summary

We are recruiting to replace one of our salaried GPs. Applications welcome from both experienced and newly qualified GPs. We can be flexible in the number of sessions but we are ideally looking for a minimum of 6-7.

The role will include on call duties and Extended Access one set evening per week.

Main duties of the job

We are looking for a GP who shares our values of offering high quality patient centred care.

The GP role will require variety of duties, including surgery consultations, telephone consultations and queries, clinical triage and on call duties, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness

Developing care plans for health in consultation with patients and in line with current practice disease management protocols.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards

Compiling and issuing computer-generated acute and repeat prescriptions.

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.

Report and action appropriately on pathology reports, read and action all clinical letters via DOCMAN, and complete clinical audits.

Support and supervise ARRS staff (e.g. first contact practitioners, paramedics, pharmacy team, care co-ordinators).

About us

Our team cares for 10,000 patients and consists of 3 Partners, 6 Salaried GPs, 3 Practice Nurses, 1 Nurse Associate and 1 Healthcare Assistant. We are a training practice for GP Registrars. We have an excellent team of administrative staff to offer support and assistance to both our clinicians and our patients. We have a fantastically friendly team ethic and and encourage a team approach in everything we do.

We are supported by the district nursing team and health visitors who are based within Halesowen.

We have a range of PCN services to support our population needs.

We use Emis Web and Docman.

Job summary

St Andrews Medical Practice is seeking an enthusiastic, patient-centred General Practitioner to join our friendly and supportive clinical team on a 1-year fixed-term contract for 4 to 5 sessions per week.

This is an excellent opportunity for a motivated GP looking for flexibility within a well-established practice committed to delivering high-quality patient care. We welcome applications from experienced GPs as well as newly qualified doctors who share our values of compassion, teamwork, and continuous improvement.

The successful candidate will work alongside a multidisciplinary team including GPs, nursing staff, paramedics, pharmacists, physiotherapists, and administrative colleagues to provide comprehensive primary care services to our practice population.

Main duties of the job

About us

We are a large, multi-disciplinary team who work in a very supportive and welcoming team environment. We are based in a modern, purpose built surgery with excellent facilities and in the centre of a medium sized town. We offer flexible working arrangements where possible, a competitive remuneration package and opportunities for professional development and learning. The practice uses SystemOne clinical system and adopts advanced technology to facilitate ease of working. The partners and practice are committed to staff wellbeing and work-life balance.

Job summary

We are seeking friendly, motivated, and highly organised Receptionists to join our new Surgical Elective Centre and to work across our existing John Radcliffe and West Wing Theatres at Oxford University Hospitals. This is an excellent opportunity for someone who thrives in a busy patient-facing environment and is committed to delivering outstanding customer service.

As the first point of contact for patients, carers and visitors, you will be an important ambassador for our theatres and play a key role in ensuring every patient receives a safe, welcoming and positive experience. Duties include checking patients in and out of theatre suites, responding to telephone and face-to-face enquiries, preparing theatre lists and other paperwork, and maintaining an organised and professional reception area.

You will work closely with nurses, surgeons, anaesthetists and administrative colleagues to support patient flow, manage queries, arrange patient transport or interpreters when required, and scan correspondence into electronic patient records. You will also handle emails and EPR messages, ensuring information is processed in a timely and accurate manner.

We are looking for someone who has excellent communication and customer service skills, can work independently using their own initiative, is confident with computer systems, and remains calm and supportive in a fast-paced environment. A commitment to the Trust value of Compassionate Excellence is essential.

Main duties of the job

Job Description

Job Title:Clinical Receptionist/administrator for Surgical Elective Centre Theatre

Grade Band 3

• Job Summary:

You will be the first point of contact for patients arriving at our Theatres and will provide a professional and reassuring welcome for those attending for surgery, ensuring a high standard of patient experience.

You will be responsible for the provision of a professional, comprehensive and efficient reception and booking service for patients and members of the department and managing the patient pathway throughout their stay in the theatre suite.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

321-TP-8195364-B3

Job locations

John Radcliffe Hospital

Headley Way

Headington, Oxford

OX3 9DU

United Kingdom

Job description

Job responsibilities

Job Description

Job Title Clinical Receptionist/administrator for NOTSSCaN Theatres

Grade Band 3

• Job Summary:

We are seeking friendly, motivated and highly organised Receptionists to join our new Surgical Elective Centre as well as working across our existing John Radcliffe and West Wing Theatres at Oxford University Hospitals. This is an excellent opportunity for someone who thrives in a busy patientfacing environment and is committed to delivering outstanding customer service.

As the first point of contact for patients, carers and visitors, you will be an important ambassador for our theatres and play a key role in ensuring every patient receives a safe, welcoming and positive experience. Duties include checking patients in and out of theatre suites, responding to telephone and facetoface enquiries, preparing theatre lists and other paperwork, and maintaining an organised and professional reception area.

You will work closely with nurses, surgeons, anaesthetists and administrative colleagues to support patient flow, manage queries, arrange patient transport or interpreters when required, and scan correspondence into electronic patient records. You will also handle emails and EPR messages, ensuring information is processed in a timely and accurate manner.

We are looking for someone who has excellent communication and customer service skills, can work independently using their own initiative, is confident with computer systems, and remains calm and supportive in a fastpaced environment. A commitment to the Trust value of Compassionate Excellence is essential.

You will be a part of a team of four and will be expected to work flexibly with other team members to ensure our reception area is staffed from 07:00 am until 08:30 pm.

• Receptionist Responsibilities

1. Act as the first point of contact for patients and visitors to the department.

2. Provide comprehensive reception support, to include taking messages and using the department technology.

3. Deal with patient enquiries in a sympathetic and confidential manner, signposting people appropriately and maintain a high standard of customer care at all times.

4. Update Trust patient information systems to ensure accurate patient information and demographics are recorded.

5. Book, amend and check all patients accurately.

Clerical

1. Provide assistance to clinical and administrative staff within the theatre suite and other areas of the trust as part of the patients pathway.

2. Use the appropriate Trust record systems to retrieve, book in or out (track) and send out patient notes to other services as requested.

3. Open incoming post and distribute to clinical and administrative staff as required.

4. Answer the telephone, log, manage and prioritise requests as necessary.

5. Book interpreter services for patients as required.

General

1. Demonstrate high levels of customer care and be an ambassador for our theatre suites and the Trust more widely.

2. Provide a robust administration function that underpins the delivery of a high-quality service and maintain effective working relationships with clinical, nursing and administrative staff.

3. Answer all communication including telephone, email and face to face queries, in a timely manner and action as appropriate.

4. Maintain patient confidentiality at all times.

5. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours.

6. Take responsibility for all communications received and distribute appropriately to the clinical and administrative staff within the service.

7. Arrange patient transport as necessary, in line with Trust procedures.

8. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures.

9. Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence.

10. Any other duties at the request of the departmental managers, which may be needed to fulfil the objectives of the post, which are appropriate to the grade.

Job description Job responsibilities Job Description Job Title Clinical Receptionist/administrator for NOTSSCaN Theatres Grade Band 3 Job Summary: We are seeking friendly, motivated and highly organised Receptionists to join our new Surgical Elective Centre as well as working across our existing John Radcliffe and West Wing Theatres at Oxford University Hospitals. This is an excellent opportunity for someone who thrives in a busy patientfacing environment and is committed to delivering outstanding customer service. As the first point of contact for patients, carers and visitors, you will be an important ambassador for our theatres and play a key role in ensuring every patient receives a safe, welcoming and positive experience. Duties include checking patients in and out of theatre suites, responding to telephone and facetoface enquiries, preparing theatre lists and other paperwork, and maintaining an organised and professional reception area. You will work closely with nurses, surgeons, anaesthetists and administrative colleagues to support patient flow, manage queries, arrange patient transport or interpreters when required, and scan correspondence into electronic patient records. You will also handle emails and EPR messages, ensuring information is processed in a timely and accurate manner. We are looking for someone who has excellent communication and customer service skills, can work independently using their own initiative, is confident with computer systems, and remains calm and supportive in a fastpaced environment. A commitment to the Trust value of Compassionate Excellence is essential. You will be a part of a team of four and will be expected to work flexibly with other team members to ensure our reception area is staffed from 07:00 am until 08:30 pm. Receptionist Responsibilities 1. Act as the first point of contact for patients and visitors to the department. 2. Provide comprehensive reception support, to include taking messages and using the department technology. 3. Deal with patient enquiries in a sympathetic and confidential manner, signposting people appropriately and maintain a high standard of customer care at all times. 4. Update Trust patient information systems to ensure accurate patient information and demographics are recorded. 5. Book, amend and check all patients accurately. Clerical 1. Provide assistance to clinical and administrative staff within the theatre suite and other areas of the trust as part of the patients pathway. 2. Use the appropriate Trust record systems to retrieve, book in or out (track) and send out patient notes to other services as requested. 3. Open incoming post and distribute to clinical and administrative staff as required. 4. Answer the telephone, log, manage and prioritise requests as necessary. 5. Book interpreter services for patients as required. General 1. Demonstrate high levels of customer care and be an ambassador for our theatre suites and the Trust more widely. 2. Provide a robust administration function that underpins the delivery of a high-quality service and maintain effective working relationships with clinical, nursing and administrative staff. 3. Answer all communication including telephone, email and face to face queries, in a timely manner and action as appropriate. 4. Maintain patient confidentiality at all times. 5. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours. 6. Take responsibility for all communications received and distribute appropriately to the clinical and administrative staff within the service. 7. Arrange patient transport as necessary, in line with Trust procedures. 8. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures. 9. Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence. 10. Any other duties at the request of the departmental managers, which may be needed to fulfil the objectives of the post, which are appropriate to the grade.

Person Specification

some of essential criteria

Essential

• Able to communicate effectively in spoken and written English to meet the requirements of the role
• Minimum of Grade 4 Maths qualification
• Computer skills

Desirable

• Previous experience in reception job
• Experience in NHS

Person Specification some of essential criteria Essential Able to communicate effectively in spoken and written English to meet the requirements of the role Minimum of Grade 4 Maths qualification Computer skills Desirable Previous experience in reception job Experience in NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Headington, Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Headington, Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job summary

We are seeking a dedicated and enthusiastic SeniorPatient Advisor to join our friendly and professional team. The ideal candidate will be reliable, flexible, and customer-focused, with strong organisational skills and the ability to thrive in a fast-paced healthcare setting.

Main duties of the job

• Leading and supporting the Patient Advisor team as a shift in-charge.

• Assisting with administrative tasks, including patient registrations, referrals, prescriptions, task management, and document management.

• Delivering outstanding patient experience and supporting the clinical team.

• Flexibly covering annual leave for other patient advisor as needed.

About us

The Barkantine Practice is a dynamic, young, fast-growing healthcare practice near Canary Wharf on the Isle of Dogs, within the vibrant inner-city borough of Tower Hamlets, London. We pride ourselves on delivering exceptional patient care and fostering a warm, supportive environment for our team.

Job summary

Based at the newly refurbished Community Diagnostic Centre which is located at Preston Healthport (off Vicarage Lane, Preston) we have the following shift patterns available:

Shift pattern 1: Monday - Friday, 8am to 4pm (37.5 hours per week).

Shift pattern 2: Monday to Friday 4pm to 8pm (20 hours per week).

Shift pattern 3: Saturday and Sunday 8am to 6pm (19 hours per week).

Please specify which shift pattern/s you are applying for within the supporting information section of your application.

Our Clerical officers are the first friendly faces our patients will see on reception when attending the Community Diagnostic Centre your friendly and approachable manner will be key to providing a professional and courteous service to all visitors and staff. Don't worry, no two days are going to be the same!

Whilst experience working in an admin environment would be beneficial, it is not essential as full training will be provided. If you're a welcoming person with an approachable manner this will be key to providing a professional and courteous service to all visitors and staff and will help you succeed in this role!

Main duties of the job

So what does a day in the life of a clerical officer look like?

You will be performing an ambassadorial role, representing the department and the Trust as a 'front of house' reception service. You will be meeting and greeting different patients and colleagues alike! You'll have a variety of different admin tasks to complete, such as organising incoming and outgoing post, typing letters and other correspondence, filing reports and results and entering data onto our Trust systems. You'll also have the opportunity to put your excellent communication skills to the test, as you will be answering incoming telephone calls to the department and liaising with other departments across the Trust as necessary.

Our departmental aim is: To provide a first class service for patients and staff alike. To support each other and the day to day running of the diagnostic imaging department through being helpful and accommodating towards all.

With this in mind, it really paints a picture of how our department is like our family, where we support each other day to day..

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Job summary

The post holder will join the RTT (Referral to Treatment) Validation Team within the Patient Administration Contact Centre, supporting a range of administrative and patient pathway activities.

We are looking for motivated, detail-oriented individuals with experience in RTT validation, patient pathway tracking, waiting list management and elective pathway standards.

The successful candidate will have a strong understanding of NHS RTT rules, consultant-led pathways, clock starts and stops, and validation processes. You will help ensure the accuracy of RTT data, identify and resolve pathway discrepancies, validate patient journeys and support the Trust's elective access standards.

Experience of PTLs, PAS systems, data quality processes and managing complex patient pathways is essential, alongside strong analytical, organisational and communication skills and the ability to work independently within a fast-paced environment.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) criteria, as applications that do not meet these requirements cannot be progressed.

Main duties of the job

Key requirements include:

• Strong working knowledge of RTT rules, admitted pathways, and Patient Tracking Lists (PTL)
• Experience of bookings admitted and NON Admitted
• Experience of systems, ERS , Cerner , PTL Validation Tool
• Ability to prioritise and manage workload effectively, including inboxes and competing tasks
• Excellent communication skills, with the confidence to liaise with clinicians and services
• A proactive approach to identifying and resolving pathway risks and potential breaches

This role is ideal for someone who is highly organised, patient-focused, and committed to supporting high-quality patient care through effective pathway management.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job summary

Community Staff Nurse - 10 hours per week

Out of Hours 18.00-23.00

Two evenings/ three evening a week

All candidates must have a clean UK driving license and use of a car for work purposes

We are Transforming Adult Community Services in Croydon. Do you have the skills to be part of this exciting transformation?

In Croydon, Health and Social care providers and commissioners have formed the Croydon Alliance Board with the aim of providing a whole system transformation that will deliver outcomes our over 65's have specified they want.

The Outcome Based Commissioning programme is a radically different approach to funding and delivery of services designed to deliver outcomes that local people want whilst getting best value from Health and the Social Care sector. This includes the provision of well coordinated care and support in order to promote independence in the most appropriate care setting.

We have exciting opportunities for highly motivated, enthusiastic Registered Adult Nurses to work within our Integrated Care Teams.

We offer a comprehensive induction programme, preceptorship , Clinical Supervision and excellent ongoing professional development opportunities for an enhanced career progression.

Once recruited staff can take advantage of our child care facilities.

Interview date - TBC

Main duties of the job

MAIN DUTIES AND RESPONSIBILITIES

1. Promote the mental, physical and emotional and social health of individuals, families and groups.

2. Provide a high standard of care to individuals and families.

3. Be aware of the needs of patients and their relatives and have knowledge of statutory and voluntaryservices.

4. Be an effective member of a Nursing Team working within the community directorate .

5. To be responsible for the caseload management and supervision of the nursing team, in the absence of the District Nurse/ Caseload Holder.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£36,943 to £44,900 a year pa for full-time hours inc HCAS (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

199-7996692-RB-MC-C

Job locations

Woodside Health centre

3 Enmore Road London

Croydon

SE25 5NT

United Kingdom

Job description

Job responsibilities

Please see the attached supporting document (Job Description) which contains more information about the role.

Interview date: TBC

Job description Job responsibilities Please see the attached supporting document (Job Description) which contains more information about the role. Interview date: TBC

Person Specification

Education and Education

Essential

• Registered General Nurse or
• NMC Register part 1 - Adult

Desirable

• Post registration qualification
• Mentorship for Practice course

Knowledge and Understanding

Essential

• Awareness of current issues and developments in community Care
• Adherence to NMC Code of Conduct.
• Knowledge and understanding of the principles and benefits of Reflective practice

Experience

Essential

• Able to demonstrate the role of the community staff Nurse

Desirable

• Previous experience of community nursing

Skills /abilities

Essential

• Good interpersonal and communication skills
• Ability to work as part of an effective team
• Ability to manage own workload
• Able to use own initiative.
• Ability to maintain accurate records
• Knowledge and awareness of principles of Audit and research
• Demonstrate an awareness of the complex issues involved when working across organisations and disciplines.
• Demonstrate knowledge and experience of multidisciplinary working including effective liaison with members of the multidisciplinary team
• Ability to give appropriate accurate feedback
• Ability to work within own limitations

Desirable

• IT literate e.g. Word processing and email.
• Knowledge and awareness of process of managing complaints

Other Factors

Essential

• Valid full UK driving licence
• Access to a car for work purposes
• Ability to work flexible hours including Weekends and Bank Holidays.

Person Specification Education and Education Essential Registered General Nurse or NMC Register part 1 - Adult Desirable Post registration qualification Mentorship for Practice course Knowledge and Understanding Essential Awareness of current issues and developments in community Care Adherence to NMC Code of Conduct. Knowledge and understanding of the principles and benefits of Reflective practice Experience Essential Able to demonstrate the role of the community staff Nurse Desirable Previous experience of community nursing Skills /abilities Essential Good interpersonal and communication skills Ability to work as part of an effective team Ability to manage own workload Able to use own initiative. Ability to maintain accurate records Knowledge and awareness of principles of Audit and research Demonstrate an awareness of the complex issues involved when working across organisations and disciplines. Demonstrate knowledge and experience of multidisciplinary working including effective liaison with members of the multidisciplinary team Ability to give appropriate accurate feedback Ability to work within own limitations Desirable IT literate e.g. Word processing and email. Knowledge and awareness of process of managing complaints Other Factors Essential Valid full UK driving licence Access to a car for work purposes Ability to work flexible hours including Weekends and Bank Holidays.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Woodside Health centre

3 Enmore Road London

Croydon

SE25 5NT

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Woodside Health centre

3 Enmore Road London

Croydon

SE25 5NT

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job summary

We are looking for a professional, highly effective and personable Medical Receptionist to join our friendly team. You must possess good attention to detail and work to a high standard. Patient focused and a positive attitude is a must. Within this role, you will be expected to deal with patients face to face and on the telephone answering a wide variety of queries, you will be involved with assisting with our triage service including booking appointments requested by the GPs and registering new patients. The successful candidate will need to work effectively under pressure in a fast-paced environment both independently and as part of a team.

General practice experience is desirable but not essential as full training will be given.

There will be cover required on an adhoc basis for our extended hours service until 8pm.

Main duties of the job

The main duties for the role are

• Covering the front desk, answering the telephones and dealing with patients face to face
• Booking / triage of appointments for the GPs, nursing team, ANPs
• Registering new patients, inputting the data from the new patient questionnaires on to the patients medical record

About us

Holmes Chapel Health Centre is a rural practice with 13,000 patients currently registered with us. We have 5 GP Partners, 3 salaried GPs and 1 Advanced Nurse Practitioner who work alongside a dedicated Nursing Team, Dispensing and Admin teams. We are located in a newly modernised, recently extended surgery in the centre of Holmes Chapel, a small village in the heart of the Cheshire countryside. We provide free car parking, minimum of 5 weeks annual leave pro rata and following 2 years continuous service at the practice, enrolment in Simply Health's Employee Assisted Health Programme.

Job summary

The Community Dental Service is seeking a motivated and compassionate Dental Nurse (Band 4) to join our team on a fixed term basis (12-months). The post holder will provide high-quality clinical and administrative support to dentists delivering care to patients who are unable to access general dental services due to disability, medical complexity or the need for specialist care.

You will assist in a wide range of dental procedures, ensuring the smooth running of clinics, maintaining high standards of infection prevention and control, and delivering safe, patient-centred care always. The role involves supporting patients of all ages, many of whom may require additional reassurance, empathy and communication support.

The post is based at St Marks Hospital (until re-opening of original base location- Langley Health Centre), with regular travel to various clinics and sites across Berkshire, therefore flexibility and the ability to travel are essential.

This role is full-time, 37.5 hours per week, Monday-Friday, 08:30 - 17:00 and is ideal for a Dental Nurse who enjoys working as part of a multidisciplinary team in a community setting. Opportunities for development and training are actively supported within the service.

This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

Main duties of the job

• To provide comprehensive support to clinicians, throughout a wide range of different types of clinical treatments.
• To provide clinical support as described above within a wide range of settings - including fixed sites and clinics, and other environments which include patients' homes, residential care and nursing homes, hospices and hospitals.
• To support all patients as they undergo dental treatment responding to individual patient's needs.
• To set up and prepare the dental surgery or theatre for use at the beginning of the session.
• To prepare and monitor patients for and during their dental treatment providing pre- and post-operative instruction where needed.
• To assist and support the clinician with his/her clinical duties, operative procedures and instructions
• To assist with dental radiography under the supervision of an operator, process dental x-rays following the Quality Assurance Policy.
• To ensure adequate stock are maintained and ordered and that material has not expired using a rotational system.
• To ensure that emergency medical drugs and equipment are available, in full working order and not expired.
• To fulfil mandatory CPR.
• Maintain and update patients' records within an efficient filing system, where required, and maintain data protection.
• To arrange appointments using dental knowledge to assess patient needs and allow appropriate time required for the clinician.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Job summary

The post holder will provide high quality front line administrative support to the lower ground floor incorporating the adult assessment area (AAU), Emergency Department (ED) and same day emergency care (SDEC) areas. This role involves working closely with Nurses, Medical staff, Outpatients and Medical records staff. The post holder will work as part of the Emergency Department team ensuring an efficient, high quality and timely service is provided. This includes providing a welcoming and professional service to patients, relatives and all other services i.e. London Ambulance, Police, Hatzola and HASS.

Main duties of the job

These duties do not require direct supervision on a day to day basis and the post holder is responsible for effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care. The staff would need to be flexible, have a range of knowledge of hospital work and external agencies. Staff are expected to work shift patterns, including nights and weekends where they would work independently.

Due to the nature of the role, the day to day duties of this post, the post can be unpredictable, non-routine and deal with distressing situations.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Job summary

The post holder will provide high quality front line administrative support to the lower ground floor incorporating the adult assessment area (AAU), Emergency Department (ED) and same day emergency care (SDEC) areas. This role involves working closely with Nurses, Medical staff, Outpatients and Medical records staff. The post holder will work as part of the Emergency Department team ensuring an efficient, high quality and timely service is provided. This includes providing a welcoming and professional service to patients, relatives and all other services i.e. London Ambulance, Police, Hatzola and HASS.

Main duties of the job

These duties do not require direct supervision on a day to day basis and the post holder is responsible for effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care. The staff would need to be flexible, have a range of knowledge of hospital work and external agencies. Staff are expected to work shift patterns, including nights and weekends where they would work independently.

Due to the nature of the role, the day to day duties of this post, the post can be unpredictable, non-routine and deal with distressing situations.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/

Job summary

Band 5 Senior Pharmacy Technician - Patient Services (Outpatient)

This post is based on Barnet Hospital of the Royal Free Hospital Trust. We are looking for an enthusiastic, self-motivated, and adaptable Pharmacy Technician with good communication and interpersonal skills to take on this challenging post. Your role will involve working with Pharmacists, Pharmacy Technicians, and other health care professionals on providing Medicines Management services at ward level.

The post holder will support the outpatient pharmacists to issue out medicines our patients as per trust's policies. You will support the day-to-day coordination of the outpatient pharmacy by checking medicines for outpatient prescriptions, patient counselling and co-ordination of the supply of medicines to our patients.

You will be an Accredited Checking Pharmacy Technician (ACPT). You must have evidence of registration with the General Pharmaceutical Council (GPhC) and have good post qualification experience working as a Pharmacy Technician within an NHS Hospital Pharmacy or a community pharmacy.

Main duties of the job

The post holder will support the co-ordination of the dispensary staff and workflow to provide a high quality and efficient patient orientated service. The post holder will be an accredited checking technician and will participate in the supply of medicines to inpatients, outpatients, wards and departments under the supervision of a pharmacist.

The post holder will be responsible for and organise the day-to-day running of the Out-patient pharmacy. To monitor, develop and deliver the technical elements of the pharmaceutical service for patients in accordance with objectives set by the Chief Technician - Patient Services. This will include overseeing the ordering of medicines, ensuring safe, appropriate supply of stock to the wards and stock control throughout the dispensary.

The post holder will support training and staff development by acting as a mentor/trainer for NVQ qualifications, in-house and external training/ accreditation.

The post holder will line manage pharmacy support workers, and act as an Educational Supervisor and Practice Supervisor for trainee pharmacy professionals in the dispensary and on the wards.

In conjunction with the Chief Technician - Patient Services, the senior technician will also implement and be involved in EDC and control drug room daily management, medicine management initiatives, ensure the cost-effective use of medicines and assist in the implementation of cost saving initiatives.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£36,943 to £44,900 a year per annum inclusive of HCAS Prorata

Contract

Permanent

Working pattern

Part-time

Reference number

391-RFL-8267811

Job locations

Barnet Hospital

Wellhouse Lane

London

EN5 3DJ

United Kingdom

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Education & Professional Qualifications

Essential

• BTEC in Pharmaceutical Sciences and NVQ Pharmacy services Level 3 or equivalent
• Accredited Checking Technician (ACT) or willing to work toward this
• Current registration with the General Pharmaceutical Council as a Pharmacy Technician

Desirable

• NVQ A1 workplace assessor award or equivalent or working towards

Values

Essential

• Demonstrable ability to meet the Trust Values

Experience

Essential

• Appraisals with feedback
• Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes.

Desirable

• Significant post qualification hospital pharmacy experience
• Previous assessable Managerial/Supervisory experience and experience in training

Skills and Aptitudes

Essential

• Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels)
• Demonstrate ability to deal with conflict and complaints (with patients and staff of all levels).
• Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels).
• Numerate
• Ability to work independently and as a member of a team.
• Accredited to perform a final accuracy check on clinically screened prescriptions and requisitions
• Demonstrate proven ability to counsel and give advice to patients/carers on medications
• Excellent understanding of computerised systems of stock control management.
• Demonstrate ability to work towards set procedures.
• Demonstrate proven ability to dispense accurately
• Demonstrate ability to assess and train staff.
• Demonstrate ability to prioritise and organise own workload and for staff managed.
• Methodical methods of working and good decision making skills
• Demonstrate ability to cope under pressure and handle several tasks at once
• Demonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards
• Good negotiation skills
• Demonstrate attention to detail
• Demonstrate ability to meet and set deadlines

Personal qualities and attributes

Essential

• Ability to work independently and as a member of a team.
• Ability to work in a stressful environment
• Well motivated
• Effective organisational skills

Others

Essential

• Ability to work late duties, weekends, and Bank Holidays as per Rota.

Person Specification Education & Professional Qualifications Essential BTEC in Pharmaceutical Sciences and NVQ Pharmacy services Level 3 or equivalent Accredited Checking Technician (ACT) or willing to work toward this Current registration with the General Pharmaceutical Council as a Pharmacy Technician Desirable NVQ A1 workplace assessor award or equivalent or working towards Values Essential Demonstrable ability to meet the Trust Values Experience Essential Appraisals with feedback Good working knowledge of IT Microsoft Packages such as Outlook, Word, Excel and other relevant programmes. Desirable Significant post qualification hospital pharmacy experience Previous assessable Managerial/Supervisory experience and experience in training Skills and Aptitudes Essential Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels) Demonstrate ability to deal with conflict and complaints (with patients and staff of all levels). Demonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels). Numerate Ability to work independently and as a member of a team. Accredited to perform a final accuracy check on clinically screened prescriptions and requisitions Demonstrate proven ability to counsel and give advice to patients/carers on medications Excellent understanding of computerised systems of stock control management. Demonstrate ability to work towards set procedures. Demonstrate proven ability to dispense accurately Demonstrate ability to assess and train staff. Demonstrate ability to prioritise and organise own workload and for staff managed. Methodical methods of working and good decision making skills Demonstrate ability to cope under pressure and handle several tasks at once Demonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards Good negotiation skills Demonstrate attention to detail Demonstrate ability to meet and set deadlines Personal qualities and attributes Essential Ability to work independently and as a member of a team. Ability to work in a stressful environment Well motivated Effective organisational skills Others Essential Ability to work late duties, weekends, and Bank Holidays as per Rota.

Disclosure and Barring Service Check