Job summary

We are currently looking for enthusiastic, motivated and experienced Band 6 Senior Staff Nurses to join the Private Patient Medical Day Unit (PPMDU)at the Royal Marsden in Chelsea. We are proud of the great care we deliver at the PPMDU and the integrated model of care that exists with our NHS colleagues, this facilitates the innovative research, diagnosis, treatment and care that the Royal Marsden provides to all PatientsYou will need to be a 1st level registered nurse, Demonstrable previous Oncology experience and experience in the administration of IV medications and chemotherapy is essential. Intravenous cannulation and venepuncture are desirable, however full training will be given. In addition you will possess excellent communication skills, be reliable, enthusiastic and an effective team member committed to providing the highest level of service for our patients.The post holder will have excellent opportunities for professional and personal development in a well-resourced environment. We will support and encourage you to achieve your potential as a nurse by taking advantage of the facilities and courses at The Royal Marsden School of Cancer Nursing and Rehabilitation. Staff wellbeing is important at the Royal Marsden and we offer a range also offers a wide range of staff benefits.

Main duties of the job

The band 6 registered nurse for Private Patients' (PP) MDU is an exciting role, which enables the delivery of a variety of skills within the outpatient department, Granard House (GH) MDU and Markus Private Care Centre (PCC), and Infusion (Supportive Therapy) Unit. The main roles and responsibilities include:

• To coordinate and supervise a shift, communicating effectively with members of a multidisciplinary team to deliver high quality, evidence-led care to patients.
• To exercise clinical judgment and decision making about patient needs in terms of long-term goals orplans.
• To plan, document, deliver and evaluate evidence-based nursing care for patients in a responsible andefficient way.
• To assume personal accountability for nursing care delivered to a patient in accordance with the NMC code of conduct. There is an expectation for post holders: - To promote a safe clinical environment for all patients, visitors and staff. - To participate in Trust initiatives around infection control and care quality indicators.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job summary

The Royal Marsden is a centre of excellence with an international reputation for ground-breaking research, complex major surgery and pioneering the very latest in cancer treatments and technologies. At The Royal Marsden, we have a distinct set of values that define who we are and how we behave. Our values encompass showing kindness and compassion and putting patient care first; offering ideas to improve the quality and safety of our services; supporting colleagues in new ways of working; taking responsibility for personal and team performance and priorities; and striving to deliver high-quality services while making the best use of our resources. We have seven state-of-the-art theatres at our Chelsea site and two at Sutton, providing nine operating theatres across the Trust. The successful candidate will play a central role within our motivated and committed Recovery team in Chelsea. As a Band 5 Recovery Practitioner, you will be responsible for delivering high-quality, individualised post-anaesthetic care to patients undergoing a wide range of complex surgical procedures. You will assess, plan, implement and evaluate patient care within the recovery environment, using sound clinical judgement to recognise changes in a patient's condition, initiate appropriate interventions and escalate concerns promptly. You will work collaboratively with anaesthetists, surgeons, theatre practitioners to ensure safe and effective patient care and transfer from the recovery area.

Main duties of the job

• To be responsible for the assessment, development, implementation and evaluation of needs of patients. To carry out all relevant forms of care for patients of all specialities. To maintainsupervision of unregistered staff, during each spell of duty. To be able to teach other nursing /ODP staff including nurse/ ODP learners.
• To be responsible for the safe use of complex theatre equipment (glidoscope, bronchoscopes etc) with responsibility for ordering stock and non-stock supplies and arranging timely servicing ofthis equipment, both routine and urgent. To demonstrate sound knowledge base of safe decontamination processes and practices, particularly relating to the safe decontamination of flexible scopes & sterilisation of instruments.
• Support the senior staff and multi-disciplinary team members in monitoring and maintaining excellent clinical standards of clinical practice and staff development as part of the theatre team.
• Provide specialist clinical advice Trust wide to support and facilitate high quality, individualised, evidence-based care to patients/ clients and relatives/ carers in collaboration with the multi professional team, in line with the local and national targets.
• To be responsible for the continuing professional development and overall performance of all staff by acting as a mentor and role model with the support of their senior colleagues.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job summary

An opportunity has arisen to work as part of the Emergency Department team, delivering a friendly, confidential, efficient, and professional reception and registration service for patients, relatives, and visitors.

The role involves managing a wide range of face-to-face and telephone enquiries from clinical staff, patients, relatives, GPs, and external agencies, providing accurate information and general advice as required.

A broad range of administrative and clerical duties will be undertaken to support the smooth running of the department. As the reception service operates 24 hours a day, 7 days a week, you will be required to work flexible shifts, including unsociable hours, weekends, and public holidays. Staff may also be called upon to support the department during major incidents.

Main duties of the job

Patient Reception & Registration

• Receive and register patients, ensuring demographic details are accurate and updated using the National Spines service and relevant IT systems.
• Discharge patients and arrange follow-up or outpatient appointments within agreed timescales.
• Prepare admission paperwork and associated documentation.
• Receive, check, and process patient investigations, ensuring they are reviewed by clinicians or filed appropriately.
• Direct patients to clinical areas and provide assistance to those who are injured, unwell, or have mobility needs.
• Support patients with general enquiries, communication needs, and transport arrangements.
• Arrange interpreter services for patients with language barriers attending the GP Out-of-Hours (OOH) service.
• Provide advice to patients and relatives regarding appointments and local services.
• Alert the triage nurse to any concerns about patients in the waiting area.
• Handle calls from patients, relatives, and carers regarding healthcare concerns, relaying information to clinical staff.

GP Out-of-Hours (OOH) Patient Care

• Support patient care from the moment a call is received from NHS 111 until clinical assessment begins, either by phone or face-to-face.
• Inform patients of delays to GP OOH appointments or home visits.
• Liaise with external services when required to support patient care.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job summary

The Royal Free Private Patients Unit is a fast paced, rapidly changing environment. PPU has increased its in-patient and theatre capacity as well as opened a second unit in High Barnet; Hadley Wood Hospital. The trust has increased PPU's financial target as a percentage of the overall trust's aggregate annual revenue; relevantly to PPU's increased capacity and extended footprint .

The post holder will be a member of the PPU Business Development, Sales and Marketing Team UK. Reporting to the PPU Enquiries and Sales Officer and accountable to the Business Development, Sales and Marketing Manager UK, the post holder will be a team member of the central PPU Enquiries and Sales Office's team.

The PPU Enquiries and Sales Office is responsible for the consistent successful, efficient, effective and accurate interception, logging, handling and booking of all incoming UK based and international enquiries and referrals received into the unit seeking advice, price quotations, treatments and services within our unit. Those leads are received via our marketing initiatives via all different mediums and platforms employed; digital and non digital marketing campaigns.

Main duties of the job

The Private Patients Unit is seeking a confident, customer-focused Private Sales and Enquiries Coordinator to handle all incoming private patient enquiries and convert them into confirmed bookings. You will be the first point of contact for patients, referrers and consultants' teams, managing enquiries across phone, email, website and online booking platforms, and ensuring all information is accurately recorded on Compucare and other clinical systems.

You will coordinate bookings across multiple services using systems such as Compucare, Cerner, EPR, IRRIS, CRIS, PACS and EDRM, working closely with clinical and administrative teams to ensure a smooth patient journey. The role also involves supporting finance processes by providing accurate quotations, confirming insurance authorisations and taking payments.

We are looking for someone with excellent communication and organisational skills, strong attention to detail, confidence discussing payment requirements and the ability to learn systems quickly. You will need to stay calm under pressure, handle occasional conflict professionally and provide outstanding customer service at all times. A positive, flexible and team-focused approach is essential, along with the ability to maintain confidentiality and manage competing priorities effectively.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicatedarmy of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

Therapy Services has a high profile within the Trust, being firmly committed to quality improvement, audit, service evaluation and improvement. We undertake yearly presentations of our achievements for the year; undertaking PDSA and QI projects to ensure we are delivering the most effective, safe and high quality service.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Job summary

An exciting opportunity has arisen to join our Manchester Case Management (MCM) team within Manchester Local Care Organisation.

You will be an experienced Administrator, able to work in a fast paced environment ensuring support to the clinical teams with general office duties, referral management, telephone enquiries and appointment booking.

Main duties of the job

Providing effective and efficient clerical and administrative support to Community Health and Integrated Neighbourhood teams.

Coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

Be the first point of contact and a focal point for the services requiring clear communication and liaison skills.

Work as part of a team at a community base and provide cross cover at other bases during periods of staff absence or increased workload in other teams.

Liaise closely with the multidisciplinary team ensuring the consistent delivery of service. It is essential that the post-holder is able to work flexibly as part of a team to deliver the service requirement.

About us

Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.Whether you're beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.You'll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.At MFT, you'll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.Your journey at MFT is more than a job - it's an opportunity to make a lasting impact. We'll support you as you shape the future of healthcare, one patient at a time.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-LCO-8093811-RL4-A

Job locations

Moss Side Health Centre

20 Monton Street

Manchester

M14 4GP

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Good standard of numeracy and literacy.
• Evidence of recent further development / training to NVQ 3 level.

Desirable

• IT qualification or equivalent.

Skills and Knowldege

Essential

• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• Ability to analyse information to resolve problems
• Good organisational skills.
• Excellent communications skills.
• Well-developed negotiating and motivating skills.
• Experience of servicing meetings and taking minutes.
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.

Desirable

• Knowledge of the Health Service.
• Knowledge of Patient Administration systems e.g. EMIS/HIVE.

Experience

Essential

• Demonstrable experience of working within and office environment

Desirable

• Experience of working with the NHS in a support role.

Personal attributes/abilities

Essential

• Ability to work as part of a team as well as on own initiative.
• Adaptable with a flexible approach to work and working hours.
• Good customer service skills
• Willingness to work flexibly at various locations in the service.
• Ability to travel between various locations in the community.

Desirable

• Recognition of own limitations/flexibility.

Person Specification Qualifications Essential Good standard of numeracy and literacy. Evidence of recent further development / training to NVQ 3 level. Desirable IT qualification or equivalent. Skills and Knowldege Essential Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing Ability to analyse information to resolve problems Good organisational skills. Excellent communications skills. Well-developed negotiating and motivating skills. Experience of servicing meetings and taking minutes. Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint. Desirable Knowledge of the Health Service. Knowledge of Patient Administration systems e.g. EMIS/HIVE. Experience Essential Demonstrable experience of working within and office environment Desirable Experience of working with the NHS in a support role. Personal attributes/abilities Essential Ability to work as part of a team as well as on own initiative. Adaptable with a flexible approach to work and working hours. Good customer service skills Willingness to work flexibly at various locations in the service. Ability to travel between various locations in the community. Desirable Recognition of own limitations/flexibility.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Moss Side Health Centre

20 Monton Street

Manchester

M14 4GP

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Moss Side Health Centre

20 Monton Street

Manchester

M14 4GP

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen within the Manchester Local Care Organisation which is part of the Manchester University NHS Foundation trust for a Band 6 to expand there knowledge and skills within Children's community Palliative care.

We are seeking a Registered Children's Nurse band 6 to join our small team.

The individual would support families and patients in there own home and in the hospital setting. Acting as patient advocate and coordinating care. Clinical skills are important, along with active listening skills and good communication.

Main duties of the job

We are looking for a highly motivated and enthusiastic nurse with excellent communication skills and good organisational skills and leadership skills, Who can operate as an autonomous practitioner, delivering evidence, based nursing care to children and their families. You will support the team leader in managing team members along with innovations to continue to develop the team.

The Children's Palliative care team supports children in the community with life limiting and life threatening conditions. Although this is a seven day service you would be expected to operate over five days, from 8am-5pm. You will be part of a 24 hour on call rota, when it is necessary for a child to receive end of life care at home.

You will be part of a forward thinking and friendly team, providing holistic care to families within the community. You will be expected to work closely with our short break facilitators and other professionals within the hospital, community and wider team.

About us

Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.Whether you're beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.You'll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.At MFT, you'll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.Your journey at MFT is more than a job - it's an opportunity to make a lasting impact. We'll support you as you shape the future of healthcare, one patient at a time.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

349-LCOD-8322804C-RL4

Job locations

Longsight Health Centre

526-528 Stockport road

Manchester

M13 0RR

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Application and interview

Essential

• Registered Nurse RSCN/RN Child
• Study to Degree level or prepared to work towards
• Teaching and assessing certificate
• Evidence and experience of working with complex patients in different situations
• Effective communication skills (listening, speaking and advocating)
• Evidence to support professional leadership
• Understand the holistic approach to patient care and how this delivered in the setting
• Evidence to support your knowledge regarding palliative care, end of life and bereavement support
• Demonstrates motivation and commitment towards personal and professional development.
• Able to work independently and in partnership with members of the multi-disciplinary care team.
• Able to prioritise work and effectively manage time of self and others.
• Able to work unsupervised and in autonomous manner.
• Car driver/ owner
• Ability to work flexible shift patterns including 24 hour on call
• Positive attitude towards change/Evidence of change management
• Ability to set and maintain professional boundaries with staff, children, family and visitors.
• Ability to deal with conflict Management
• Awareness of ongoing research in Palliative care
• Previous evidence of data collection and audits
• Ability to function with electronic EPR systems
• understanding of both acute and community nursing
• experience of advanced care planning
• Awareness of Child death review processes

Desirable

• 1st degree/specialist practitioner's degree CCN.
• Palliative care or advanced masters practice modules.
• Experience of managing a complex caseload, where competing demands and constant interruptions to the work pattern require workload to be prioritised.
• Experience of working with children and young people with complex medical needs, learning disabilities and complex behaviours.
• Ability to organise, coordinate and chair multidisciplinary meetings
• Experience of managing a team, training others and ability to discuss change in a positive way
• NMP V300
• Advanced communication
• Experience of working in a leadership position
• Knowledge of bereavement care

Person Specification Application and interview Essential Registered Nurse RSCN/RN Child Study to Degree level or prepared to work towards Teaching and assessing certificate Evidence and experience of working with complex patients in different situations Effective communication skills (listening, speaking and advocating) Evidence to support professional leadership Understand the holistic approach to patient care and how this delivered in the setting Evidence to support your knowledge regarding palliative care, end of life and bereavement support Demonstrates motivation and commitment towards personal and professional development. Able to work independently and in partnership with members of the multi-disciplinary care team. Able to prioritise work and effectively manage time of self and others. Able to work unsupervised and in autonomous manner. Car driver/ owner Ability to work flexible shift patterns including 24 hour on call Positive attitude towards change/Evidence of change management Ability to set and maintain professional boundaries with staff, children, family and visitors. Ability to deal with conflict Management Awareness of ongoing research in Palliative care Previous evidence of data collection and audits Ability to function with electronic EPR systems understanding of both acute and community nursing experience of advanced care planning Awareness of Child death review processes Desirable 1st degree/specialist practitioner's degree CCN. Palliative care or advanced masters practice modules. Experience of managing a complex caseload, where competing demands and constant interruptions to the work pattern require workload to be prioritised. Experience of working with children and young people with complex medical needs, learning disabilities and complex behaviours. Ability to organise, coordinate and chair multidisciplinary meetings Experience of managing a team, training others and ability to discuss change in a positive way NMP V300 Advanced communication Experience of working in a leadership position Knowledge of bereavement care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Longsight Health Centre

526-528 Stockport road

Manchester

M13 0RR

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Longsight Health Centre

526-528 Stockport road

Manchester

M13 0RR

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

We are looking to recruit an enthusiastic and motivated, full-time Band 4 Medical Secretary to join our friendly secretarial team within the Gastroenterology Department at the University Hospitals Birmingham NHS Foundation Trust. The post will be based at the Queen Elizabeth Hospital Birmingham site.

This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. The successful candidate will be required to be a key member of the Secretarial Team, providing a professional and high quality secretarial (including minute taking) and administrative service at all times. There is a lot of audio typing within this role along with a lot of medical terminology, therefore the successful candidate will need experience in this field.

You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultants and the wider team. Our admin team is a part of a busy department and each consultant requiring a proactive secretary to manage their day-to-day admin, booking admissions/appointments, importing documentation to electronic patient records, audio typing letters, liaising with patients and colleagues both internally and externally. They must be willing to assist the consultant and the department in providing the best possible care to our patients and service users in line with our trust values and mission statement.

Main duties of the job

We are looking for someone with substantial medical secretarial experience, excellent touch-typing and audio typing skills, a good knowledge of medical terminology, a good working knowledge of the RTT pathway, experience with managing waiting lists, and someone who is a team player but has the initiative to complete their individual tasks in a timely manner.

We would like the successful candidate to be pro-active, approachable and supportive to both patient and colleagues, to have a conscientious approach to their work, and ability to demonstrate administrative experience and be able to meet the main duties of the role as identified in the job description.

You must possess excellent organisational skills and be experienced in dealing with confidential information.

The successful candidate will have a good standard of English and Maths and ideally possess an AMSPAR/medical terminology qualification/RSA III qualification (or equivalent). Secretarial, minute taking and audio typing experience are also essential. The candidate should also be able to demonstrate confidence in using MS Office as well as other IT systems.

We are a supportive, friendly team who look forward to welcoming the successful candidate into our team.

For more information, please contact: Qeyrhan Coughlan-Haywood on 07385433745.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job summary

Springwood Surgery are looking for a Practice Clinical Pharmacist to help us enhance the care of our patients. We were early proponents of the benefits of bringing an expert in medicines into the care of our patients and were the first to develop a prescribing Pharmacist-led chronic disease clinic within our PCN.

We are now wanting to bring that expertise in-house and expand the reach of an expert in medicines into the care of our patients. We are looking for an enthusiastic, forward-thinking Clinical Pharmacist who will help us to realise our vision of high-quality evidence-based prescribing for all of our patients.

We are simultaneously recruiting for a Pharmacy Technician and our vision is for the two roles to support each other and provide a comprehensive in-house Medicines service.

Interest/experience/qualifications in Diabetes management would be advantageous, however we have the time and skills to train the right candidate if needed.

Please note that depending on if we receive a high number of applicants, this job advert may shut earlier than 27/10/2026.

To arrange an informal discussion or visit the Practice, please contact Danielle Adams (Practice Manager)

Main duties of the job

The post holder will provide primary support to general practice staff with regards to prescription and medication queries. This may be face to face in surgery, patients homes, care homes, via telephone consultation or via online working.

They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice(s).

They may run minor ailment clinics in surgery as appropriate for a pharmacy led clinic.

About us

Springwood Surgery is a thriving semi-rural practice providing care to approximately 7,500 patients in the beautiful market town of Guisborough on the edge of the North York Moors. We have a friendly and supportive team of six GP Partners, two salaried GPs, a highly-trained and skilled nursing team, excellent Practice Manager and effective administrative team.

We are supported by a wider multidisciplinary team provided by our PCN - including a Musculoskeletal Advanced Practitioner, Mental Health Practitioner Service, Care Coordinators, and Social Prescribing Link Workers.

We are an established and active training practice. Three of our GPs are GP Trainers, two of these are Training Programme Directors for the Durham & Tees Valley GP Training Programme. We provide placements for GP Specialty Trainees, Foundation Doctors and Undergraduate Medical Education (Years 3, 4 and 5 from Newcastle University). One of our GPs is a Medical tutor for CPPE.

We use SystmOne including Ardens and AnalyseRx. Our last CQC assessment was good in all areas. Our Surgery premises have recently undergone a full renovation. We are a member of East Cleveland Group PCN and one of our GPs is the Clinical Director of the PCN.

Job summary

Springwood Surgery are looking for a Practice Pharmacy Technician to help us enhance the care of our patients. We were early proponents of the benefits of bringing medicines experts into the care of our patients and were the first to develop a Technician-led Inhaler Technique clinic and Technician-led Flu Vaccination clinic within our PCN.

We are now wanting to consolidate that expertise in-house and expand the reach of medicines specialist into the care of our patients. We are looking for an enthusiastic, forward-thinking Pharmacy Technician who will help us to realise our vision of high-quality evidence-based prescribing for all of our patients.

We are simultaneously recruiting for a Clinical Pharmacist and our vision is for the two roles to support each other and provide a comprehensive in-house medicines service.

Please note that depending on if we receive a high number of applicants, this job advert may shut earlier than 27/10/2026.

To arrange an informal discussion or visit the Practice, please contact Danielle Adams (Practice Manager)

Main duties of the job

To be professionally and legally responsible and accountable for all aspects of own work.

To ensure compliance with appropriate medicines legislation.

To provide a safe and specialist clinical pharmacy service to patients, working as part of a multi-disciplinary team.

About us

Springwood Surgery is a thriving semi-rural practice providing care to approximately 7,500 patients in the beautiful market town of Guisborough on the edge of the North York Moors. We have a friendly and supportive team of six GP Partners, two salaried GPs, a highly-trained and skilled nursing team, excellent Practice Manager and effective administrative team.

We are supported by a wider multidisciplinary team provided by our PCN - including a Musculoskeletal Advanced Practitioner, Mental Health Practitioner Service, Care Coordinators, and Social Prescribing Link Workers.

We are an established and active training practice. Three of our GPs are GP Trainers, two of these are Training Programme Directors for the Durham & Tees Valley GP Training Programme. We provide placements for GP Specialty Trainees, Foundation Doctors and Undergraduate Medical Education (Years 3,4 and 5 from Newcastle University). One of our GPs is a Medical tutor for CPPE.

We use SystmOne including Ardens and AnalyseRx. Our last CQC assessment was good in all areas. Our Surgery premises have recently undergone a full renovation. We are a member of East Cleveland Group PCN and one of our GPs is the Clinical Director of the PCN.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£28,000 to £30,000 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

A0475-26-0003

Job locations

Rectory Lane

Guisborough

Cleveland

TS14 7DJ

United Kingdom

Job description

Job responsibilities

Undertaking medication reviews, including reviews to ensure adherence to monitoring and shared care protocols.

Ensuring patient safety when they are transferred between care providers through reconciliation of prescribed medicines.

Inform patients regarding changes to their medicines in a professional manner and have the capacity to support and reassure patients when necessary, dealing with any issues or concerns that may arise within the boundaries of the post.

To assess and facilitate patient concordance with prescribed medicines.To record all relevant pharmaceutical information in patient's medical notes and interventions in line with practice policy.

Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation.

Conduct appropriate clinical/physical assessments e.g. BP, pulse and pulse oximetry (within approved competence)

Provide vaccinations within scope of practice and under suitable direction.

Analyse and interpret prescribing data from a range of sources.

Support improvements in clinical care through regular practice-based audit and implementing change.

Liaise with Clinical Pharmacist, GPs & Community Pharmacists on issues regarding medication supply.

Deal with medication related queries from patients and staff on a day-to-day basis.

Assist practice with MHRA drug alerts, where appropriate and within levels of competence. Working with the practice to ensure actions are undertaken over an appropriate time frame and to advise on any medication changes that occur as a result.

Promote cost-effective, safe, evidence-based prescribing in accordance with national and local guidance.

Develop good working relationships within the practice to engage stakeholders in effective and cost-efficient prescribing practice.

Communicate with the wider multidisciplinary team on issues of medication supply.

To take the lead to provide prescribers with reports and interpretations of prescribing data, to help support them in achieving cost effective use of medicines and to facilitate change where necessary.

To contribute to investigations or significant events that are medication related.

Communicate complex, highly sensitive information with potential barriers to understanding.

To undertake thorough reasoned analysis on possible medications switches which maintain the quality of therapy of the original drug with a lower average unit cost.

To undertake analyses of prescribing processes which maintain or increase patient safety but also eliminate waste and duplication.

Ensure working practice follows all current data protection requirements, i.e. Caldicott, Data Protection Act, local Confidentiality Agreements, etc.

Collate information, including converting raw prescribing data into meaningful graphs, reports etc. to disseminate at education sessions.

To use relevant IT system(s) to accurately record activity / data as appropriate for job role within an agreed time frame.

To support the implementation and active development of a wide range of medicines management Standard Operating Policies (SOPs), requiring good knowledge of the relevant policies.

Promoting the use of SOPs/good practice guides to support system improvements within the team and General Practice. E.g. Develop a repeat prescribing SOPs

Assist all healthcare professionals who use medicines, through the delivery of technical services, to promote cost effective use of medicines. This involves the monitoring of medicines usage and their trends. Audits of patients to ensure appropriate cost-effective prescribing and adherence of prescribers to local formularies/guidelines.

Implement appropriate changes to ensure the delivery of high quality, safe, cost effective and evidence-based prescribing within the patient medication records.

Observe personal duty of care in relation to equipment and resources in course of work.

To work with all of the health and social care professions to ensure there is sound practice and understanding of patient medication supply issues.

To be involved in the training of staff who use medicines around the technical aspects of safe and cost-effective medicine usage.

The work is of a wide variety and prioritisation of workload will be required.

To contribute to sage transfer of care and planning for the patient. To work with patient's GP and pharmacists to expedite efficient and seamless discharges/out-patient correspondence in an effective and efficient way.

To participate in continuing professional development/review and annual appraisal, facilitated using Personal Development Plans. Including a review of what aspects of your role are being done well, and the identification of any areas for development.

To contribute, under the direction of senior pharmacy staff, to the training/supervision of other NHS staff including foundation/pre-registration and pharmacy undergraduates.

Checks and enters patient details on computerised records system from prescriptions or clinic letters prepared by other health care professionals.

Creates prescribing activity spreadsheets/databases to support patient monitoring, audit and quality improvement projects.

Utilises different electronic prescribing tools to identify patients at risk

Undertake continuing professional development as required by GPhC for continued registration.

Undertake CPPE 15-month Primary Care Pharmacy Education pathway (PCPEP) or other accredited postgraduate qualifications relevant to general practice as required and if not already completed.

To support the development of skills and knowledge of new team members and pre-registration trainees.

To provide ad hoc training sessions for staff on medicines SOPs.

On-going training of practice staff on safe management of medicines.

Undertake surveys or audits to improve patient care and quality of work performed by self and other team members.

To provide regular monthly audits of medications used in General Practice and to provide feedback on safe medication use.

Job description Job responsibilities Undertaking medication reviews, including reviews to ensure adherence to monitoring and shared care protocols.Ensuring patient safety when they are transferred between care providers through reconciliation of prescribed medicines.Inform patients regarding changes to their medicines in a professional manner and have the capacity to support and reassure patients when necessary, dealing with any issues or concerns that may arise within the boundaries of the post.To assess and facilitate patient concordance with prescribed medicines.To record all relevant pharmaceutical information in patient's medical notes and interventions in line with practice policy.Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation.Conduct appropriate clinical/physical assessments e.g. BP, pulse and pulse oximetry (within approved competence)Provide vaccinations within scope of practice and under suitable direction.Analyse and interpret prescribing data from a range of sources.Support improvements in clinical care through regular practice-based audit and implementing change.Liaise with Clinical Pharmacist, GPs & Community Pharmacists on issues regarding medication supply.Deal with medication related queries from patients and staff on a day-to-day basis.Assist practice with MHRA drug alerts, where appropriate and within levels of competence. Working with the practice to ensure actions are undertaken over an appropriate time frame and to advise on any medication changes that occur as a result.Promote cost-effective, safe, evidence-based prescribing in accordance with national and local guidance.Develop good working relationships within the practice to engage stakeholders in effective and cost-efficient prescribing practice.Communicate with the wider multidisciplinary team on issues of medication supply.To take the lead to provide prescribers with reports and interpretations of prescribing data, to help support them in achieving cost effective use of medicines and to facilitate change where necessary.To contribute to investigations or significant events that are medication related.Communicate complex, highly sensitive information with potential barriers to understanding.To undertake thorough reasoned analysis on possible medications switches which maintain the quality of therapy of the original drug with a lower average unit cost.To undertake analyses of prescribing processes which maintain or increase patient safety but also eliminate waste and duplication.Ensure working practice follows all current data protection requirements, i.e. Caldicott, Data Protection Act, local Confidentiality Agreements, etc.Collate information, including converting raw prescribing data into meaningful graphs, reports etc. to disseminate at education sessions.To use relevant IT system(s) to accurately record activity / data as appropriate for job role within an agreed time frame.To support the implementation and active development of a wide range of medicines management Standard Operating Policies (SOPs), requiring good knowledge of the relevant policies.Promoting the use of SOPs/good practice guides to support system improvements within the team and General Practice. E.g. Develop a repeat prescribing SOPsAssist all healthcare professionals who use medicines, through the delivery of technical services, to promote cost effective use of medicines. This involves the monitoring of medicines usage and their trends. Audits of patients to ensure appropriate cost-effective prescribing and adherence of prescribers to local formularies/guidelines.Implement appropriate changes to ensure the delivery of high quality, safe, cost effective and evidence-based prescribing within the patient medication records.Observe personal duty of care in relation to equipment and resources in course of work.To work with all of the health and social care professions to ensure there is sound practice and understanding of patient medication supply issues.To be involved in the training of staff who use medicines around the technical aspects of safe and cost-effective medicine usage.The work is of a wide variety and prioritisation of workload will be required.To contribute to sage transfer of care and planning for the patient. To work with patient's GP and pharmacists to expedite efficient and seamless discharges/out-patient correspondence in an effective and efficient way.To participate in continuing professional development/review and annual appraisal, facilitated using Personal Development Plans. Including a review of what aspects of your role are being done well, and the identification of any areas for development.To contribute, under the direction of senior pharmacy staff, to the training/supervision of other NHS staff including foundation/pre-registration and pharmacy undergraduates.Checks and enters patient details on computerised records system from prescriptions or clinic letters prepared by other health care professionals.Creates prescribing activity spreadsheets/databases to support patient monitoring, audit and quality improvement projects.Utilises different electronic prescribing tools to identify patients at riskUndertake continuing professional development as required by GPhC for continued registration.Undertake CPPE 15-month Primary Care Pharmacy Education pathway (PCPEP) or other accredited postgraduate qualifications relevant to general practice as required and if not already completed.To support the development of skills and knowledge of new team members and pre-registration trainees.To provide ad hoc training sessions for staff on medicines SOPs.On-going training of practice staff on safe management of medicines.Undertake surveys or audits to improve patient care and quality of work performed by self and other team members.To provide regular monthly audits of medications used in General Practice and to provide feedback on safe medication use.

Person Specification

Experience

Essential

• Experience of prescribing/clinical systems such as SystmOne
• Recent experience within comparable role in General Practice

Knowledge and Skills

Essential

• Excellent communication
• skills, both verbal and written
• Good IT skills
• Good organisational skills
• Ability to work under pressure in a busy
• environment
• Ability to work as part of a team
• Motivational & negotiation skills
• Time management skills.
• Ability to plan, prioritise and organise workload
• Continued commitment to improve skills and ability in new areas of work
• Experience of audit and
• quality improvement
• Self-motivated, able to work collaboratively and
• independently
• Ability to work flexibly with the ability to travel between sites and undertake domiciliary visits. Clean/valid driving licence

Desirable

• People management
• Ability to make decisions
• Understanding of clinical governance and risk management
• Awareness of Medicines Management agenda
• Experience in delivering Clinical Research activity

Qualifications

Essential

• Registered with the GPhC as a Pharmacy Technician

Desirable

• Medicines reconciliation certificate or equivalent

Person Specification Experience Essential Experience of prescribing/clinical systems such as SystmOne Recent experience within comparable role in General Practice Knowledge and Skills Essential Excellent communication skills, both verbal and written Good IT skills Good organisational skills Ability to work under pressure in a busy environment Ability to work as part of a team Motivational & negotiation skills Time management skills. Ability to plan, prioritise and organise workload Continued commitment to improve skills and ability in new areas of work Experience of audit and quality improvement Self-motivated, able to work collaboratively and independently Ability to work flexibly with the ability to travel between sites and undertake domiciliary visits. Clean/valid driving licence Desirable People management Ability to make decisions Understanding of clinical governance and risk management Awareness of Medicines Management agenda Experience in delivering Clinical Research activity Qualifications Essential Registered with the GPhC as a Pharmacy Technician Desirable Medicines reconciliation certificate or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SPRINGWOOD SURGERY

Address

Rectory Lane

Guisborough

Cleveland

TS14 7DJ

United Kingdom

Employer's website

https://www.springwoodsurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

SPRINGWOOD SURGERY

Address

Rectory Lane

Guisborough

Cleveland

TS14 7DJ

United Kingdom

Employer's website

https://www.springwoodsurgery.nhs.uk (Opens in a new tab)

Job summary

An opportunity has arisen for a motivated and compassionate Healthcare Assistant to join our dedicated team on the Haematology and Oncology Day unit at Blackpool Teaching Hospital.

The successful candidate will be supported by our nursing and medical team and full training will be provided. Your skills will be developed during your induction and you will gain new competencies related to cancer services. You will be expected to work Monday to Friday from 08.00 until 18.00, depending on the shift pattern necessary for the week , no weekends or bank holidays required . This post is for a permanent position.

Main duties of the job

Main duties of the job

Main duties include:

• Maintaining patient safety and dignity at all times
• Maintaining a clean and tidy working environment
• Recording base line observations
• Venepuncture - full training provided
• ECG recording - full training provided
• Blood products collection
• Being the patient advocate and escalating any concerns to the appropriate teams
• Working closely with all members of the team
• Supporting team with medical procedures
• Supporting team with administrative tasks

The unit is looking for a interested candidate who is compassionate and empathetic. A team player that shows initiative , and supports the multidisciplinary team. The candidate will need to be prepared to deal with complex patients cases , due to the nature of the services.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Job summary

Join Our Growing Pharmacy Team

We are seeking an enthusiastic and motivated Clinical Pharmacy Technician to join our established pharmacy team of 3 Clinical Pharmacists and 2 Pharmacy Technicians working across Putnoe Medical Centre and Linden Road Surgery.

This is an exciting opportunity to be part of a forward-thinking Primary Care team delivering high-quality care in line with the ambitions of the NHS Long Term Plan, Integrated Care Systems (ICSs), and the development of Neighbourhood Health Services. Working within a large multidisciplinary team, you will help improve patient outcomes, support medicines optimisation initiatives, reduce health inequalities, and contribute to the delivery of safe, effective and sustainable prescribing.

As a key member of our pharmacy team, you will work closely with GPs, Clinical Pharmacists, Community Pharmacies, Secondary Care colleagues and wider Primary Care Network services to ensure patients receive the maximum benefit from their medicines.

Main duties of the job

Support the Clinical Pharmacists and wider multidisciplinary team in delivering safe, effective and person-centred medicines optimisation services.

Undertake medication switches in accordance with approved local and national prescribing guidance, reviewing records, implementing changes, and communicating appropriately with patients.

Support medicines reconciliation and optimisation following hospital discharge and other care transitions.

Carry out patient record housekeeping activities including dose optimisation, medicines synchronisation and coding improvements.

Identify and reduce prescribing risks through clinical system searches, audits and quality improvement initiatives.

Assist in implementing NICE guidance, NHS priorities, local formularies and Integrated Care Board ICB medicines optimisation initiatives.

Promote shared decision-making and support patients to understand and gain maximum benefit from their medicines.

Improve repeat prescribing systems and associated administrative processes.

Promote and support Electronic Repeat Dispensing (eRD), NHS App functionality, online ordering systems and other digital healthcare initiatives.

Support the implementation of technological solutions that improve patient access, safety and efficiency.

Contribute to reducing avoidable medicines waste and improving prescribing sustainability.

About us

Putnoe Medical Centre and Linden Road Surgery are well-established GP practices serving the Bedford community and are proud members of the East Bedford Primary Care Network.

Together, we care for a diverse patient population of approximately 26,000 patients and are committed to delivering accessible, high-quality, patient-centred healthcare. We work closely with local health and care partners to provide integrated services that improve outcomes and support healthier lives.

Putnoe Medical Centre is a large teaching and training practice with a strong reputation for innovation, multidisciplinary working and service development. The practice also hosts a highly regarded Nurse-Led Walk-In Centre providing urgent care seven days a week, 365 days a year.

Our vision is to deliver outstanding neighbourhood healthcare through collaboration, prevention, digital innovation and continuous improvement, ensuring our patients receive the right care, at the right time, from the right professional.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2243-26-0002

Job locations

Putnoe Medical Centre

93 Queens Drive

Putnoe

Bedford

Bedfordshire

MK41 9JE

United Kingdom

Job description

Job responsibilities

Support the Clinical Pharmacists and wider multidisciplinary team in delivering safe, effective and person-centred medicines optimisation services.

Undertake medication switches in accordance with approved local and national prescribing guidance, reviewing records, implementing changes, and communicating appropriately with patients.

Support medicines reconciliation and optimisation following hospital discharge and other care transitions.

Carry out patient record housekeeping activities including dose optimisation, medicines synchronisation and coding improvements.

Identify and reduce prescribing risks through clinical system searches, audits and quality improvement initiatives.

Assist in implementing NICE guidance, NHS priorities, local formularies and Integrated Care Board ICB medicines optimisation initiatives.

Promote shared decision-making and support patients to understand and gain maximum benefit from their medicines.

Improve repeat prescribing systems and associated administrative processes.

Promote and support Electronic Repeat Dispensing (eRD), NHS App functionality, online ordering systems and other digital healthcare initiatives.

Support the implementation of technological solutions that improve patient access, safety and efficiency.

Contribute to reducing avoidable medicines waste and improving prescribing sustainability.

Job description Job responsibilities Support the Clinical Pharmacists and wider multidisciplinary team in delivering safe, effective and person-centred medicines optimisation services.Undertake medication switches in accordance with approved local and national prescribing guidance, reviewing records, implementing changes, and communicating appropriately with patients.Support medicines reconciliation and optimisation following hospital discharge and other care transitions.Carry out patient record housekeeping activities including dose optimisation, medicines synchronisation and coding improvements.Identify and reduce prescribing risks through clinical system searches, audits and quality improvement initiatives.Assist in implementing NICE guidance, NHS priorities, local formularies and Integrated Care Board ICB medicines optimisation initiatives.Promote shared decision-making and support patients to understand and gain maximum benefit from their medicines.Improve repeat prescribing systems and associated administrative processes.Promote and support Electronic Repeat Dispensing (eRD), NHS App functionality, online ordering systems and other digital healthcare initiatives.Support the implementation of technological solutions that improve patient access, safety and efficiency.Contribute to reducing avoidable medicines waste and improving prescribing sustainability.

Person Specification

Experience

Essential

• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a stakeholder focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Able to undertake the demands of the post with reasonable adjustments if required
• Independently mobile to be able to work across several sites and travel to meet with stakeholders
• Adaptability, flexibility and ability to cope with uncertainty and change
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Excellent time keeping and prioritisation skills

Qualifications

Essential

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics (desirable)
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
• Relevant advanced theoretical and practical knowledge of general practice and evidence based medicine
• An appreciation of the NHS agenda and government targets
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of Federation and NHS priorities and requirements for financial balance and quality
• Good clinical pharmacy knowledge including terminology
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of pharmacy law and ethics and current legislation

Desirable

• Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
• Understand the aims of current healthcare policy and appreciate the implications of this for the Clinical Pharmacy in General Practice pilot sites
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
• Excellent verbal and written communication skills
• Influencing and negotiating skills
• An excellent understanding of data protection and confidentiality issues

Person Specification Experience Essential Works effectively independently and as a member of a team Flexible approach to meet service needs and ensure a stakeholder focused response Self-motivated and proactive Continued commitment to improve skills and ability in new areas of work Able to undertake the demands of the post with reasonable adjustments if required Independently mobile to be able to work across several sites and travel to meet with stakeholders Adaptability, flexibility and ability to cope with uncertainty and change Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others Excellent time keeping and prioritisation skills Qualifications Essential Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD) Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics (desirable) Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges Relevant advanced theoretical and practical knowledge of general practice and evidence based medicine An appreciation of the NHS agenda and government targets Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s) Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of Federation and NHS priorities and requirements for financial balance and quality Good clinical pharmacy knowledge including terminology An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing Knowledge and understanding of pharmacy law and ethics and current legislation Desirable Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential) Understand the aims of current healthcare policy and appreciate the implications of this for the Clinical Pharmacy in General Practice pilot sites Able to analyse and interpret prescribing data Has attention to detail, able to work accurately, identifying errors quickly and easily Able to effectively manage allocated resources Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience Excellent verbal and written communication skills Influencing and negotiating skills An excellent understanding of data protection and confidentiality issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Linden Road Surgery

Address

Putnoe Medical Centre

93 Queens Drive

Putnoe

Bedford

Bedfordshire

MK41 9JE

United Kingdom

Employer's website

https://lindenroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Linden Road Surgery

Address

Putnoe Medical Centre

93 Queens Drive

Putnoe

Bedford

Bedfordshire

MK41 9JE

United Kingdom

Employer's website

https://lindenroadsurgery.co.uk/ (Opens in a new tab)

Job summary

We are a traditional and independent practice based in Solihull. We are expanding our workforce and looking to appoint two competent and friendly practice receptionists to joins us.

These are permanent employed positions for 24 to 30 hours per week. Shifts will be a mix of morning and afternoon sessions starting at 8 and finishing at 6.30 pm with lunchtime change over.

The successful applicants will have significant experience of working in general practice.

Main duties of the job

The post holder will have a varied role covering all aspects of practice reception work.

From creating a warm welcome to the practice to supporting the on call GP with triage requests. Assisting patients requests via email or telephone and dealing with administrative tasks. You will need to be positive, friendly and professional as well as having attention to detail and the ability to remain calm under pressure.

Please also see the Job description.

About us

We have an Outstanding CQC rating, a purpose built building and on site car park. Our patient population is diverse and friendly. We are fortunate to have a great team of helpful staff. We use System 1 and are a training practice with GP registrars.

Forward thinking with patient care at the heart of our mission, Hobs Moat Medical Centre provides primary medical services to 11,200 patients. We serve a diverse patient population in terms of age as well as socioeconomic status and we also look after a care home located very near by.

Job summary

We have an exciting opportunity that has come up in the Breast Administrative Team. We are looking for a dedicated and enthusiastic individual to join us as aGastro Band 3 Administrator.

If you work for Blackpool Teaching Hospitals this would be an internal secondment - you would need approval from your current NHS Line Manager to apply for this role.

The aim of the role is to provide comprehensive administrative and/or coordinative support to a team, department, or service, ensuring the efficient and effective delivery of patient care and/or operational functions. The role involves facilitating smooth processes, managing information, and communicating effectively with various stakeholders, often acting as a key point of contact. An essential part of the role is the ability to manage and prioritise own workload without direct supervision.

Main duties of the job

The Breast Band 3 Administrator will manage tasks for the administration department, coordinating with other departments as necessary. Duties include handling health record requests, diary management, typing letters and reports, note-taking, operating a bring forward system, preparing agendas and associated papers, and conducting financial and personnel tasks like processing invoices and payroll.

The admin team ensures efficient service delivery, supporting clinical and managerial teams by answering phones, taking minutes, data entry, managing diaries, and other administrative tasks. The post holder will also book medical appointments using an electronic system and communicate with patients via email and telephone. Responsibilities include providing effective administrative support, working flexibly within the team, and contributing to system efficiency. The role requires multitasking in a busy environment, working independently, and supervising Band 2 Admin Support staff.

Please see Job description for full details.

About us

If you're considering a career at Blackpool Teaching Hospitals, you're in for a rewarding experience like no other. Our hospital is not only a place where you can grow professionally, but it's also a community where you can make a real difference in people's lives every day. We are committed to providing the highest standard of care to our patients, and we take great pride in our compassionate and dedicated staff. You'll be joining a team that values innovation, continuous learning, and collaboration. Moreover, Blackpool is a vibrant area with a strong sense of community, offering a great quality of life outside of work. Whether you're a seasoned professional or just starting your career, there's a place for you here at Blackpool Teaching Hospitals where your skills and passion can truly shine.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

382-SWC112-26

Job locations

Blackpool Teaching Hospitals NHS Foundation Trust

Whinney Heys Rd

Blackpool

FY3 8NR

United Kingdom

Job description

Job responsibilities

Collaborate effectively as a team member.

Supervise the daily workload of Band 2 Admin Support staff.

Provide administrative services across all departments, including word-processing, drafting, and producing documents such as meeting notes, reports, letters, and business documents from audio or copy sources.

Perform general office duties as required, including filing, photocopying, collating and distributing information, and managing incoming and outgoing mail.

Operate and maintain an accurate and secure filing system that is accessible to all staff.

Maintain spreadsheets and databases, including producing regular information reports.

Organise and service meetings/events as needed, including room bookings, taking accurate notes, transcription, and distribution.

Handle procurement tasks including ordering stationery, clinical supplies, and equipment stock.

Use initiative to meet tight deadlines.

Provide flexible administrative and clerical support as necessary, occasionally requiring work at another base in the local area during cross-cover arrangements.

Communicate effectively using written, verbal, email, and telephone skills.

Liaise closely with staff, service users, and stakeholders professionally.

Serve as a point of contact by receiving telephone enquiries, taking accurate messages, handling calls and enquiries per Trust policies and procedures, and redirecting calls when appropriate.

Exercise confidentiality, empathy, discretion, and diplomacy in communications, including managing challenging situations.

Prepare letters, reports, and other documentation of a sensitive and confidential nature within guidelines.

Communicate basic, sensitive, and complex information.

Manage and address language barriers where applicable.

Attend admin team/departmental meetings regularly and contribute to effective teamwork by exchanging views and ideas and communicating efficiently.

Make decisions within the team while receiving support.

Make judgements involving facts or situations, some requiring analysis.

Operate with minimal supervision, solving problems within own areas of responsibility (e.g., reception and care records management).

Notify the Line Manager of any concerns promptly.

Refer situations requiring further attention to the Line Manager.

Ensure accurate data is provided for statistical and planning purposes as requested.

Identify and promote best practices and innovation to improve efficiency and productivity.

Organise day-to-day tasks, prioritising to meet set timescales.

Undertake work prioritised by the Line Manager and plan and organise straightforward tasks.

Arrange regular meetings, ensuring continuous use of computer and telephone systems.

Advanced keyboard skills are required.

Utilize Trust IT systems for data inputting and familiarisation with various paper and electronic filing systems.

Handle manual files, stationery, and supplies.

Contact patients by telephone in a sensitive and confidential manner.

Occasionally interact with patients face-to-face as part of daily duties.

File paperwork chronologically in patient records.

Book interpreters and transport as necessary for patient appointments, recording issues, and liaising with respective services to resolve them.

Provide patients with non-clinical advice and information on various issues, including complex appointment queries.

Work collaboratively as part of an integrated team, staying up to date with National and Trust legislation, guidelines, policies, procedures, protocols, and code of conduct relevant to the role.

Follow secretarial procedures and comment on or implement policies, proposing changes for the improvement of practices and procedures for own area.

Maintain records according to Trust policy.

Receive and open incoming mail, taking appropriate action.

Liaise with the Central Booking Service regarding cancellation and rescheduling of clinics.

Book, verify, and authorize flexible/agency staff as requested, monitoring to ensure required staffing allocation is covered.

Participate in and contribute to the effective introduction of new systems and initiatives to improve and develop patient services.

Have a personal duty of care for all equipment and resources used, managing stock control and ordering of stationery/clinical supplies.

Participate in the induction and training of new staff members, demonstrating activities to new/less experienced staff.

Supervise the workload of Band 2 Admin Support, ensuring prioritization and motivation to achieve set timescales.

Protect staff and patient confidentiality per Trust policy and procedures.

Accurately input confidential data using various Trust IT systems timely.

Adhere strictly to Caldicott and the Data Protection Act.

Prepare and scan information onto the Trust IT systems, updating patient/staff records as soon as possible.

Ensure all held information is kept up to date and of high quality.

Photocopy and distribute documents as required and shred confidential documentation per Trust policy.

Take and transcribe meeting notes timely, gathering information and producing routine reports in response to queries.

Be responsible for the lifecycle management of records, creating electronic and paper care records to the standard Trust design.

Maintain a confidential and efficient filing system, ensuring paper and electronic care records are up to date and available for staff as required.

Track the movement of care records using appropriate "missing records" systems.

Participate in the ongoing archive process for paper care records.

Process responses to information/care records requests, ensuring adherence to National guidelines and deadlines.

Undertake surveys or audits as necessary and ensure other admin staff participate as required.

Complete staff surveys.

Date-stamp and distribute incoming post appropriately and sort outgoing mail.

Manage diary and appointment systems, clinic lists, and inform clinicians of appointment arrivals.

Ensure staff have updated the appointment system and oversee room bookings.

Type correspondence, such as letters and reports, using digital dictation when required.

Maintain confidential personal data on electronic systems, ensuring accessibility and confidentiality.

Maintain a standard filing system, keeping patient notes and correspondence up to date.

Book interpreters and translators for clients' appointments, monitor confirmations, and take appropriate actions.

Maintain adequate supplies of forms, stationery, letterheads, information leaflets, and appointment cards for colleagues and service users.

Receive and manage referrals into the service and discharges, updating patient information on files and IT database systems, ensuring data quality.

Undertake general office duties, including photocopying, collating, binding documents, filing, and laminating.

Provide admin support for presentations, setting up equipment, and providing handouts and refreshments.

Maintain and report relevant repairs for office equipment, keeping the office, reception, and waiting room clean and tidy.

Receive regular supervision from the Team Administration Lead.

Work flexibly to cover essential priority tasks.

Use information technology for various purposes and report any health and safety issues.

Demonstrate excellent verbal, written, and communication skills.

Induct new staff to reception, filing, and administration systems.

Stay calm and sensitive in difficult situations.

Be adaptable to change in duties and responsibilities, which may vary depending on changing services, discussed with the post holder.

Maintain flexibility and mobility regarding specific responsibilities and location according to service needs.

Supervise lower banded staff and participate in recruitment and selection of administrative personnel.

Align with Trust values, demonstrating compassion, striving for excellence, respecting diversity, acting with integrity, and supporting others.

Address issues using factual analysis and escalate or resolve issues in the absence of the manager.

Manage personal initiative and time to meet deadlines and organize day-to-day activities.

Coordinate diaries and arrange meetings regularly.

Prioritise patient-centred care in all activities and provide non-medical information and advice efficiently.

Adhere to Trust policies and contribute to continuous service improvement.

Monitor stationery stock levels and report maintenance faults.

Conduct financial and personnel tasks responsibly and update training relevant to the position.

Participate in recruitment processes and appraisals, developing lower-banded staff.

Provide on-the-job training and suggest areas for growth.

Use relevant IT programs to process information and maintain data accurately.

Undertake surveys or audits relevant to own work as required.

Comply with Trust requirements and execute all administrative tasks, collaborating as part of a team.

Job description Job responsibilities Collaborate effectively as a team member. Supervise the daily workload of Band 2 Admin Support staff. Provide administrative services across all departments, including word-processing, drafting, and producing documents such as meeting notes, reports, letters, and business documents from audio or copy sources. Perform general office duties as required, including filing, photocopying, collating and distributing information, and managing incoming and outgoing mail. Operate and maintain an accurate and secure filing system that is accessible to all staff. Maintain spreadsheets and databases, including producing regular information reports. Organise and service meetings/events as needed, including room bookings, taking accurate notes, transcription, and distribution. Handle procurement tasks including ordering stationery, clinical supplies, and equipment stock. Use initiative to meet tight deadlines. Provide flexible administrative and clerical support as necessary, occasionally requiring work at another base in the local area during cross-cover arrangements. Communicate effectively using written, verbal, email, and telephone skills. Liaise closely with staff, service users, and stakeholders professionally. Serve as a point of contact by receiving telephone enquiries, taking accurate messages, handling calls and enquiries per Trust policies and procedures, and redirecting calls when appropriate. Exercise confidentiality, empathy, discretion, and diplomacy in communications, including managing challenging situations. Prepare letters, reports, and other documentation of a sensitive and confidential nature within guidelines. Communicate basic, sensitive, and complex information. Manage and address language barriers where applicable. Attend admin team/departmental meetings regularly and contribute to effective teamwork by exchanging views and ideas and communicating efficiently. Make decisions within the team while receiving support. Make judgements involving facts or situations, some requiring analysis. Operate with minimal supervision, solving problems within own areas of responsibility (e.g., reception and care records management). Notify the Line Manager of any concerns promptly. Refer situations requiring further attention to the Line Manager. Ensure accurate data is provided for statistical and planning purposes as requested. Identify and promote best practices and innovation to improve efficiency and productivity. Organise day-to-day tasks, prioritising to meet set timescales. Undertake work prioritised by the Line Manager and plan and organise straightforward tasks. Arrange regular meetings, ensuring continuous use of computer and telephone systems. Advanced keyboard skills are required. Utilize Trust IT systems for data inputting and familiarisation with various paper and electronic filing systems. Handle manual files, stationery, and supplies. Contact patients by telephone in a sensitive and confidential manner. Occasionally interact with patients face-to-face as part of daily duties. File paperwork chronologically in patient records. Book interpreters and transport as necessary for patient appointments, recording issues, and liaising with respective services to resolve them. Provide patients with non-clinical advice and information on various issues, including complex appointment queries. Work collaboratively as part of an integrated team, staying up to date with National and Trust legislation, guidelines, policies, procedures, protocols, and code of conduct relevant to the role. Follow secretarial procedures and comment on or implement policies, proposing changes for the improvement of practices and procedures for own area. Maintain records according to Trust policy. Receive and open incoming mail, taking appropriate action. Liaise with the Central Booking Service regarding cancellation and rescheduling of clinics. Book, verify, and authorize flexible/agency staff as requested, monitoring to ensure required staffing allocation is covered. Participate in and contribute to the effective introduction of new systems and initiatives to improve and develop patient services. Have a personal duty of care for all equipment and resources used, managing stock control and ordering of stationery/clinical supplies. Participate in the induction and training of new staff members, demonstrating activities to new/less experienced staff. Supervise the workload of Band 2 Admin Support, ensuring prioritization and motivation to achieve set timescales. Protect staff and patient confidentiality per Trust policy and procedures. Accurately input confidential data using various Trust IT systems timely. Adhere strictly to Caldicott and the Data Protection Act. Prepare and scan information onto the Trust IT systems, updating patient/staff records as soon as possible. Ensure all held information is kept up to date and of high quality. Photocopy and distribute documents as required and shred confidential documentation per Trust policy. Take and transcribe meeting notes timely, gathering information and producing routine reports in response to queries. Be responsible for the lifecycle management of records, creating electronic and paper care records to the standard Trust design. Maintain a confidential and efficient filing system, ensuring paper and electronic care records are up to date and available for staff as required. Track the movement of care records using appropriate "missing records" systems. Participate in the ongoing archive process for paper care records. Process responses to information/care records requests, ensuring adherence to National guidelines and deadlines. Undertake surveys or audits as necessary and ensure other admin staff participate as required. Complete staff surveys. Date-stamp and distribute incoming post appropriately and sort outgoing mail. Manage diary and appointment systems, clinic lists, and inform clinicians of appointment arrivals. Ensure staff have updated the appointment system and oversee room bookings. Type correspondence, such as letters and reports, using digital dictation when required. Maintain confidential personal data on electronic systems, ensuring accessibility and confidentiality. Maintain a standard filing system, keeping patient notes and correspondence up to date. Book interpreters and translators for clients' appointments, monitor confirmations, and take appropriate actions. Maintain adequate supplies of forms, stationery, letterheads, information leaflets, and appointment cards for colleagues and service users. Receive and manage referrals into the service and discharges, updating patient information on files and IT database systems, ensuring data quality. Undertake general office duties, including photocopying, collating, binding documents, filing, and laminating. Provide admin support for presentations, setting up equipment, and providing handouts and refreshments. Maintain and report relevant repairs for office equipment, keeping the office, reception, and waiting room clean and tidy. Receive regular supervision from the Team Administration Lead. Work flexibly to cover essential priority tasks. Use information technology for various purposes and report any health and safety issues. Demonstrate excellent verbal, written, and communication skills. Induct new staff to reception, filing, and administration systems. Stay calm and sensitive in difficult situations. Be adaptable to change in duties and responsibilities, which may vary depending on changing services, discussed with the post holder. Maintain flexibility and mobility regarding specific responsibilities and location according to service needs. Supervise lower banded staff and participate in recruitment and selection of administrative personnel. Align with Trust values, demonstrating compassion, striving for excellence, respecting diversity, acting with integrity, and supporting others. Address issues using factual analysis and escalate or resolve issues in the absence of the manager. Manage personal initiative and time to meet deadlines and organize day-to-day activities. Coordinate diaries and arrange meetings regularly. Prioritise patient-centred care in all activities and provide non-medical information and advice efficiently. Adhere to Trust policies and contribute to continuous service improvement. Monitor stationery stock levels and report maintenance faults. Conduct financial and personnel tasks responsibly and update training relevant to the position. Participate in recruitment processes and appraisals, developing lower-banded staff. Provide on-the-job training and suggest areas for growth. Use relevant IT programs to process information and maintain data accurately. Undertake surveys or audits relevant to own work as required. Comply with Trust requirements and execute all administrative tasks, collaborating as part of a team.

Person Specification

Edcuation & qualifications

Essential

• Education and Qualification Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification

Desirable

• NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience

Experience & Knowledge

Essential

• Good knowledge and understanding of reception / office procedures
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)

Desirable

• Experience of using Trust IT systems
• Experience of working in Healthcare

Skills & Ability

Essential

• Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Advanced keyboard / IT skills Including audio typing
• Ability to manage and prioritise own and other's workload and use own initiative
• Good organisation skills and ability to multitask
• Good time management skills
• Ability to take and transcribe notes of meetings in a timely manner
• Ability to maintain relevant recording and information systems
• Ability to deal professionally with enquiries from staff, service users and stakeholders
• Ability to problem solve
• Understand confidentiality and apply the principles in every day working practice
• Work effectively and flexibly as part of a team to meet the needs of the services

Person Specification Edcuation & qualifications Essential Education and Qualification Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification Desirable NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience Experience & Knowledge Essential Good knowledge and understanding of reception / office procedures Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access) Desirable Experience of using Trust IT systems Experience of working in Healthcare Skills & Ability Essential Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion Advanced keyboard / IT skills Including audio typing Ability to manage and prioritise own and other's workload and use own initiative Good organisation skills and ability to multitask Good time management skills Ability to take and transcribe notes of meetings in a timely manner Ability to maintain relevant recording and information systems Ability to deal professionally with enquiries from staff, service users and stakeholders Ability to problem solve Understand confidentiality and apply the principles in every day working practice Work effectively and flexibly as part of a team to meet the needs of the services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals NHS Foundation Trust

Whinney Heys Rd

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals NHS Foundation Trust

Whinney Heys Rd

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Job summary

This is an exiting opportunity for a General Practitioner to join our clinical team.

Crawcrook Medical Centre is a growing Practice of 20,500 patients. We have well managed branch surgeries at Rowlands Gill Medical Centre, Grange Road Medical Practice, and Blaydon GP Led Practice.

Our clinical team have bi-weekly clinical meetings and meet regularly during coffee breaks to support each other.

We have excellent support from a wider team including physios, counsellors adult and children, health and well-being coach, care navigators, community link workers. As well as document management team who process all incoming letters supported by Medicine Management Team who action any medication request and deal with queries.

Our sessional rate is based on full time hours over 4 days.

Job summary

Each session includes the following:

• 14 face to face 15 min appointments and completion of related clinical administration.
• Fair share of visits when required (normally completed by Nurse Practitioners)
• Fair share of bloods, tasks and medical reports (part-completed by non-clinical staff)
• Assisting completion of the urgent clinical task group and routine clinical task group.
• Other reasonable duties as required

Main duties of the job

• Provide high quality patient care
• Provide face to face and telephone consultations as required
• Effectively utilise in house and external services when needed
• Complete all clinical administration work related to patients seen
• Work collaboratively and contribute to the management and completion of general clinical administration, including bloods, tasks, urgent enquiries, medical reports, for example
• Attend and contribute to clinical practice meetings as required
• Ensure that each patient encounter is maximised to attain contractual target requirements

About us

The Fuller and Forbes Partnership is a primary care provider with practices currently in Leeds, Burnley, Gateshead and Devon.

The organisation provides care to 56,000 patients using a diversified clinical team consisting of on-the-ground paramedics, ANPs, ACPs, Clinical Pharmacists, and a nursing team, with clinical supervision and mentorship by GPs.

The organisation is patient-driven and has used patient feedback in the past to develop innovative services such as a bespoke smart phone app, patient-centred practice websites, joint working with the third sector and a bespoke e-consultation service. The econsultation service is accessible through both the smart phone app and website and has provided over 33,000 e-consultations in the last 2 years. The organisation currently receives around 70-100 econsults per day across all sites.

Job summary

West Bridgford Medical Centre is a busy and friendly GP practice providing high-quality care to our patients. We are seeking a motivated and reliable Reception/Administration Assistant to join our supportive team.

Main duties of the job

To ensure the reception and administrative functions of the practice run smoothly, providing a high level of service to patients, doctors, nurses, and the wider practice team.

The post holder will be responsible for answering telephone calls, booking appointments, registering new and temporary patients, dealing with prescription requests and queries, giving out results in line with practice protocols, arranging ambulance transport and home visits, greeting and directing patients, handing out prescriptions, collecting payments for non-NHS services, managing general enquiries and complaints, filing and retrieving patient records, inputting and extracting information from the practice computer system, supporting admin tasks such as recalls and cytology, maintaining confidentiality and security, observing health and safety procedures, keeping reception and waiting areas tidy, and communicating effectively with patients and team members. Other reasonable duties may be required.

About us

We are looking for someone with excellent communication and customer service skills, good organisational ability, basic IT skills, and the ability to remain calm under pressure while maintaining confidentiality. Experience in a GP practice or healthcare setting and SystmOne experience are desirable.

Previous Applicants need not apply.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0045-26-0092

Job locations

West Bridgford Medical Centre

97 Musters Road

West Bridgford

Nottingham

NG2 7PX

United Kingdom

Job description

Job responsibilities

Receptionist - Job Description

Job Title:

Administrator

Responsible to:

Senior Receptionist / Practice Manager

Responsible for:

N/A

Job Purpose:

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Telephone Duties

1.

Making appointments

2.

Taking requests for prescriptions from housebound patients

3.

Giving out results

4.

Ambulance transport bookings for on the day service

5.

Home visit requests

6.

Deal with general enquiries and complaints

7.

Contacting other providers

Reception Duties

8.

Register new patients and temporary residents, when required

9.

Greet and direct patients and visitors

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Collect payments from patients for non-NHS services

15.

Deal with general enquiries and complaints

Filing

16.

Filing and retrieving paperwork as requested (eg. Lloyd George envelopes)

Prescriptions

17.

Dealing with requests for repeat prescriptions

18.

Raising prescriptions as per Practice protocols

19.

Dealing with queries relating to prescriptions

General

20.

Input and extract information from Practice computer system

21.

Observe health and safety guidelines at all times

22.

Observe Confidentiality policy and guidelines at all times

23.

Maintaining security in accordance with practice protocols

24.

Maintain a good working knowledge of practice IT and Telephone systems

25.

Support the equality, diversity and rights of patients, carers and colleagues

26.

Have an overview/ responsibility of admin tasks (eg. cytology admin, recalls)

27.

Communicate effectively with team members and patients.

28.

General housekeeping (e.g. keeping reception and waiting areas tidy

29.

Any other reasonable duties as necessary

Job description Job responsibilities Receptionist - Job DescriptionJob Title:AdministratorResponsible to:Senior Receptionist / Practice ManagerResponsible for:N/AJob Purpose:To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice teamDuties and ResponsibilitiesTelephone Duties1.Making appointments2.Taking requests for prescriptions from housebound patients3.Giving out results4.Ambulance transport bookings for on the day service5.Home visit requests6.Deal with general enquiries and complaints7.Contacting other providersReception Duties8.Register new patients and temporary residents, when required9.Greet and direct patients and visitors10.Making appointments11.Handing out prescriptions12.Ensure outstanding queries are explained and handed over to next shift, as necessary13.Respond to needs of doctors and nurses during surgery14.Collect payments from patients for non-NHS services15.Deal with general enquiries and complaintsFiling16.Filing and retrieving paperwork as requested (eg. Lloyd George envelopes)Prescriptions17.Dealing with requests for repeat prescriptions18.Raising prescriptions as per Practice protocols19.Dealing with queries relating to prescriptionsGeneral20.Input and extract information from Practice computer system21.Observe health and safety guidelines at all times22.Observe Confidentiality policy and guidelines at all times23.Maintaining security in accordance with practice protocols24.Maintain a good working knowledge of practice IT and Telephone systems25.Support the equality, diversity and rights of patients, carers and colleagues26.Have an overview/ responsibility of admin tasks (eg. cytology admin, recalls)27.Communicate effectively with team members and patients.28.General housekeeping (e.g. keeping reception and waiting areas tidy29. Any other reasonable duties as necessary

Person Specification

Experience

Desirable

• Experience of working within the NHS Experience of working in General Practice Experience of working within GP Medical Reception Experience of working as a medical secretary

Behaviours

Essential

• Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality

Desirable

Desirable

• Knowledge of SystmOne Health & Safety

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above GCSE English C or above

Skills

Essential

• Excellent communication skills (Written and Oral) IT skills Experience with Microsoft Office Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Ability to work under pressure Ability to work to strict guidelines

Person Specification Experience Desirable Experience of working within the NHS Experience of working in General Practice Experience of working within GP Medical Reception Experience of working as a medical secretary Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality Desirable Desirable Knowledge of SystmOne Health & Safety Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above Skills Essential Excellent communication skills (Written and Oral) IT skills Experience with Microsoft Office Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Ability to work under pressure Ability to work to strict guidelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

West Bridgford Medical Centre

97 Musters Road

West Bridgford

Nottingham

NG2 7PX

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

West Bridgford Medical Centre

97 Musters Road

West Bridgford

Nottingham

NG2 7PX

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM).

The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder.

The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP's overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user's transition through inpatient settings to community provision.

Main duties of the job

The post holder will be a key point of contact to the offices of the FIND team from a wide range of people both within and outside the organisation. It requires a high level of discretion and the ability to work unsupervised and to take the initiative.

The role will require preparing for and attend team and external meetings, stakeholder meetings, various workshops and sessions, taking minutes and following up on actions. The post holder with need excellent IT literacy and an ability to work effectively, utilising Office 365 is necessary. The post involves coordinating office supplies, maintaining offices and assisting in the administration of resources.

The post requires someone who is articulate, personable, motivated, methodical, well organised and able to work under pressure. The post requires someone who can be forward thinking in the approach to work, paying close attention to detail and with a proactivity while working in a fast- paced environment. An ability to communicate with a wide range of people at different levels both within and outside the Trust is essential.

The post holder will provide administrative and data management support to the MDT. Support the co-ordination of the service, validating and submitting mandatory patient and activity data, as required. The MDT team is a team of multi professionals with specialist skills and experience with the client group.

About us

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£36,943 to £44,900 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NCL-8088835-MU

Job locations

Jeanette Wallace house

Edridge Road

Croydon

CR0 1ER

United Kingdom

Job description

Job responsibilities

Hold, update and maintain office procedures.

Record monthly sickness and leave for assigned staff on the electronic rostering system, finalising the roster.

Manage the stationery stock and requirements for the office.

Administrate room bookings of a suite of rooms, including ensuring rooms are maintained and setup appropriately.

Co-ordinate maintenance and repairs of the FIND team office.

Co-ordinate replacement or upgrade of office hardware.

Provide induction packs for new members of the FIND team, including IT access.

Processing of invoices, liaising with commissioners of services and the Procurement department.

Carry out fire and health and safety checks as required, liaising with Fire Wardens and Health and Safety.

Co-ordinating the return of IT hardware from leavers on behalf of members of the FIND team.

Job description Job responsibilities Hold, update and maintain office procedures. Record monthly sickness and leave for assigned staff on the electronic rostering system, finalising the roster. Manage the stationery stock and requirements for the office. Administrate room bookings of a suite of rooms, including ensuring rooms are maintained and setup appropriately. Co-ordinate maintenance and repairs of the FIND team office. Co-ordinate replacement or upgrade of office hardware. Provide induction packs for new members of the FIND team, including IT access. Processing of invoices, liaising with commissioners of services and the Procurement department. Carry out fire and health and safety checks as required, liaising with Fire Wardens and Health and Safety. Co-ordinating the return of IT hardware from leavers on behalf of members of the FIND team.

Person Specification

Experience

Essential

• Experience of managing diaries and organising meetings/events
• Experience of servicing meetings, including minute taking.
• Experience of practical problem-solving and to be able to demonstrate own initiative and the capability to deal with unusual or urgent circumstances

Knowledge

Essential

• Excellent organisational skills.
• Ability to communicate effectively, orally and in writing at all levels within and outside the organisation.
• Understanding of confidentiality within the NHS.
• Ability to prioritise, work to deadlines but also have a flexible approach in areas or work.
• Ability to use initiative without close supervision and suggest alternative methods of working if appropriate.

Skills

Essential

• Good self-awareness and judgement.
• The ability to communicate with all levels of staff within the Trust both verbally and in writing.
• The ability to forward plan.
• Proficient knowledge of Microsoft software packages, and a willingness to learn new techniques and software packages quickly.
• Proficient knowledge of Microsoft software packages, and a willingness to learn new techniques and software packages quickly.
• Excellent interpersonal skills and the ability to build strong professional relationships with key stakeholders.
• Excellent time management.
• Ability to work on own initiative.
• Ability to work effectively.

Person Specification Experience Essential Experience of managing diaries and organising meetings/events Experience of servicing meetings, including minute taking. Experience of practical problem-solving and to be able to demonstrate own initiative and the capability to deal with unusual or urgent circumstances Knowledge Essential Excellent organisational skills. Ability to communicate effectively, orally and in writing at all levels within and outside the organisation. Understanding of confidentiality within the NHS. Ability to prioritise, work to deadlines but also have a flexible approach in areas or work. Ability to use initiative without close supervision and suggest alternative methods of working if appropriate. Skills Essential Good self-awareness and judgement. The ability to communicate with all levels of staff within the Trust both verbally and in writing. The ability to forward plan. Proficient knowledge of Microsoft software packages, and a willingness to learn new techniques and software packages quickly. Proficient knowledge of Microsoft software packages, and a willingness to learn new techniques and software packages quickly. Excellent interpersonal skills and the ability to build strong professional relationships with key stakeholders. Excellent time management. Ability to work on own initiative. Ability to work effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace house

Edridge Road

Croydon

CR0 1ER

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace house

Edridge Road

Croydon

CR0 1ER

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

We are looking to recruit a part-time Receptionist/Administrator to join our GP practice.

This post is 18 hours to be worked between the hours 07.45-18.30 Monday to Friday. Successful applicants are expected to provide cover for annual leave/sickness.

You would need excellent communication and listening skills. It is expected that you will conduct yourself with tact, sympathy, and efficiency and remain pleasant at all times. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional.

All patients diagnosis and treatments must be held in the strictest confidence at all times.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

*Applicant must not be a patient at the practice*

Main duties of the job

No previous GP Practice experience required as training will be provided for the right candidate. You must be an enthusiastic, hardworking, flexible and reliable person with the ability to use your own initiative.

About us

We are a forward thinking, growing practice who achieved 'GOOD' in our latest CQC inspection and wish to employ an enthusiastic, dependable and reliable person to join our team.

We are a friendly and well established practice, we comprise of 1 GP Lead Partner, 2 Salaried GP's, 1 Advanced Nurse Practitioner Partner, a Practice Nurse, a GP assistant and a small team of Reception/Administrative Staff with a list size of 4200 patients.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

Details

Date posted

29 September 2026