Job summary

An exciting opportunity has become available within the Education Centre at University Hospitals Birmingham NHS Foundation Trust to join our welcoming and supportive reception team.

We are seeking two enthusiastic, motivated individuals to provide a professional, high-quality reception service. As the first point of contact for staff, colleagues, and visitors, you will play a key role in creating a positive and professional experience within the Education Centre.

The position is for 12.5 hours per week, based at Solihull Hospital

The role will require flexibility to provide cover across sites when needed.

For further information, please contact Waqas Azam via email at [email protected].

You will work as part of a dedicated team, providing comprehensive administrative and coordination support to users of the Education Centre. You will work closely with colleagues, service users and both internal and external stakeholders to ensure the smooth day-to-day operation of the centre and the delivery of a high-quality customer-focused service.

Main duties of the job

Acting as a key point of contact, you will liaise with staff, learners, visitors and external organisations, offering professional support and guidance as required.

You will be responsible for welcoming and assisting visitors to the Education Centre, creating a positive first impression through a courteous, approachable and professional manner. You will ensure that enquiries are dealt with efficiently and directed to the appropriate individual or department when necessary.

The role will involve managing a range of administrative duties, including responding to telephone calls, emails and face-to-face enquiries. Additional duties will also include recording and relaying messages accurately, maintaining electronic records, processing bookings for training rooms and educational events and supporting the organisation and coordination of meetings, teaching sessions and other educational activities.

You may also be required to assist with the preparation of training materials, attendance records & basic troubleshooting of IT/AV equipment support the effective running of the Education Centre.

You will be expected to demonstrate strong organisational skills, attention to detail and the ability to prioritise a varied workload while maintaining accuracy and professionalism. You will contribute to a positive team environment, supporting colleagues and promoting the values of UHB at all times.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job summary

We are looking to recruit aReceptionist/Admin Clerkto join our administrative team in this busy, friendly department.

The post holder will be based at the Cardio-Respiratory Unit at the Royal hospital and provide cover for a busy reception as well as the booking of cardiac and respiratory diagnostics, the main focus being the community ECG and BP service.

Applicants must display excellent verbal and written communication skills. Dealing with the public as well as colleagues in person, telephone and email communication is key to this role. This, together with carrying out admin tasks in the office will make this a varied and interesting role. Applicants will need excellent keyboard skills and have the ability to learn a range of computerised systems. The ability to adapt to new environments, be flexible and approachable is essential.**Please note this vacancy may close early once sufficient applications have been received**

Main duties of the job

To provide a quality booking and reception service within the Cardio-Respiratory Unit

Use hospital systems to book / cancel patient appointments.

Deal face to face with patient/clinicians queries and also over the phone.

Book procedures in line with national targets ensuring we meet demand.

Manage junior clerical officers

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Job summary

Your role will involve supporting the administrative services manager in the day to day running of the administrative service.You will be primarily based at Ealing Hospital, but you will be expected to work cross site if required.

The Administration Coordinator is the first point of contact for patients and visitors who are referred or admitted to the Accident & Emergency Department or who may be seeking information on patients who are in the main hospital.

A key part to this role will be to ensure an excellent level of customer service and attention to detail is delivered throughout the team.

This role provides the administration/clerical function for the department as well as the Trust. This includes the electronic admission and discharge of patients treated.

The post holder will be available to work a 24 hour rotational shift pattern, with the appropriate breaks.

The role of the Administration Coordinator includes the accurate and timely input of the clinical data into the Cerner system.

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and the sensitive information held with regards to them.

The post holder will work at any of the Trust's sites however this will in the main be at Ealing Hospital.

The post holder will be expected to work across the UTC and ED floor providing admonitive support.

The Administration Coordinator is required to work flexibly within the post to achieve the role outcome.

Main duties of the job

• Work as part of a team.
• Work flexibly across both ED & UTC to ensure administration rotas are optimized.
• Provide and receive routine information with regards to patients requiring tact and discretion, using persuasive skills with awareness of the Trust and Caldicott guidelines.
• Deal with enquiries from patients, medical staff and the general public in a professional and co-operative manner.
• Have a professional telephone manner toward patients/relatives and other staff
• Maintain the confidentiality of information about patients, staff and health service businesses in accordance with Trust Confidentiality Policy and the Data Protection Act.
• The Administration Coordinator will from time to time be the first point of contact when dealing with bereaved family and friends, this will require a great deal of discretion, tact and compassion.
• The role will require the post holder to inform the patients of the different care
• The post holder will require good communication skills with the clinical leads of the department in order to overcome the transcribing of the medical notes written appertaining to the patients admitted to observation wards or attending
• Frequent concentration is required in this role. The work is predictable in terms of the daily duties although the number of patients can be unpredictable throughout each day.
• The Administration Coordinators are exposed to distressing information with regards to complex clinical conditions and treatments carried out on the patients

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job summary

• An exciting opportunity has come up to work as Fixed term full time Band 5 Pulmonary Rehabilitation physiotherapist for Ealing community Partners . We are proud to say that our Pulmonary rehab Team won the team of the Year award and it is PRSAS accredited team.

  Staff will benefit from an opportunity to develop knowledge and skills from other senior clinicians . Service is also committed in staff development by providing regular supervisions and CPD opportunities.

  If you have previous experience in PR and wish to develop further skills as a Band 5 physiotherapist this is a fantastic opportunity. We provide adequate training to support your development in this role. Candidate will need to have experience in core areas and valid HCPC to apply for this role. This role is very popular. Therefore, it may close early if adequate applications are received. Please apply at the earliest. This is a fixed-term appointment for the period specified (Until Aug 2027). Completion of the contract does not, by itself, guarantee renewal or further or permanent employment.

  JOB SUMMARY:

  • Provide a high standard of physiotherapy service to patients referred to services in Ealing Community Partners Pulmonary Rehabilitation Service.
  • Participate in the Service development Projects
  • Provide sound and appropriate clinical advice on the management of patients, carers and other health care professionals.
  • Work without direct supervision.

Main duties of the job

• • To undertake a comprehensive assessment of patients including those with diverse or complex presentations.
  • To use clinical reasoning skills and manual assessment techniques to provide an accurate diagnosis of their condition.
  • Formulate and deliver an individual respiratory physiotherapy treatment programme based on evidence based practice and treatment options using clinical assessment, reasoning skills and a broad knowledge and understanding of treatment skills.
  • To accept responsibility for a designated caseload of patients, and to organise this effectively and efficiently with regard to clinical priorities and use of time.
  • To carry out assessment and treatments of a range of respiratory patient who may have other comorbidities , with muskeloskeletal, medical and neurological conditions.
  • To have basic knowledge assessment and management of Long term conditions
  • To carry out assessment and treatment of patients referred for group classes in the community sites and out patient clinics.
  • Where required support home visits

  This role is an Ealing Community Partners role through CNWL

About us

Community-based health care in Ealing is delivered in partnership with West London NHS Trust, and Central and North West London NHS Trust, (CNWL) the Hillingdon Hospitals NHS Trust and some other smaller providers, including third sector. Together they have formed a partnership to provide integrated community health services in Ealing. The total value of the new 10 year contract is about £50m per year.

We have also committed to invest in improved links with local voluntary sector organisations (for example ECIL, Ealing Dementia Concern, Ealing Mind) and other community assets for innovation and flexibility.

Job summary

An exciting opportunity has arisen for aBand 4 Nutrition Assistant Practitioners to join Ealing Community Dietetics within Central North West London NHS Trust, working with Ealing Community Partners.

This is afull-time permanent post.

Ealing Dietetics provides dietetic services across community settings, including Clayponds Hospital, a community rehabilitation hospital that supports patients requiring inpatient rehabilitation, nutritional support, and multidisciplinary care to promote recovery and independence. Dietitians work closely with medical, nursing, therapy and catering teams to ensure patients receive appropriate nutritional assessment, treatment and monitoring throughout their admission.

The Nutrition Assistant Practitioner plays an important role across both the Ealing Community Service and Clayponds Hospital. Working under the supervision of registered Dietitians, the post holder supports nutritional screening, monitoring food and fluid intake, providing first-line dietary advice, facilitating group education sessions, collecting clinical data, and assisting with the implementation of nutritional care plans. The role contributes to improving patient outcomes, promoting self-management, and ensuring timely access to dietetic support across inpatient and community pathways.

Main duties of the job

To assist in obtaining dietary information from patients and following up care plans as recommended by the clinical dietitian

Observe patients for signs of diet-related complications

Offer support to the Adult and Paediatric Dietitians, nurses, health care assistants in identifying nutrition-related issues

Perform nutrition assessments, including taking anthropometrical measurements

To work alongside the Dietitians in implementing nutrition care plans and teaching/education sessions

You will have opportunities to work within the Ealing community

About us

The Ealing Community Dietetic Team includes specialist Dietitians in Nutrition Support, Diabetes, Obesity, Cardiovascular Disease and Paediatrics, supported by Nutrition Assistant Practitioners and Dietetic Assistants. The department is committed to continuous professional development, clinical supervision, quality improvement and delivering high-quality patient-centred care.

Job summary

Walker Medical Group is looking for a Pharmacy Technician to join our friendly and experienced team.

Main duties of the job

• Medicines Reconciliation
• Medication Reviews and Patient Support
• Repeat Prescribing
• Medicines Safety
• Communication and Liaison

About us

Walker Medical Group is based in the east end of Newcastle upon Tyne, serving around 11,000 patients. Our broad patient base offers rich opportunities for learning and specialising in various areas of medicine.

Our team brings together a diverse group of clinical and non-clinical professionals, working collaboratively to deliver holistic patient care. The clinical team includes Nurse Practitioners, Practice Nurses, Health Care Assistants, and GPs, supported by a pharmacist and a social prescriber. They are in turn backed by our dedicated administrative and management teams.

What We Offer:

• A commitment to education and development as a teaching and learning practice
• A comprehensive Induction Program, offering time with colleagues to understand our team and workflow
• A strong focus on promoting and supporting health and wellbeing within the practice
• A positive workplace culture grounded in core values and supportive behaviours
• Access to the NHS Pension Scheme

Job summary

Join our Acute Medicine team as a Part-Time Ward Clerk/Receptionist, providing essential administrative and reception support within our busy Same Day Emergency Care Unit.

In this key front-facing role, you will be the first point of contact for patients, visitors and colleagues, ensuring a professional, welcoming and efficient service at all times. You will undertake a wide range of administrative duties, supporting the smooth day-to-day operation of the unit and helping to maintain high standards of patient care.

The successful candidate will have excellent communication and organisational skills, with the ability to manage and prioritise their own workload using initiative and experience. You will be comfortable working in a fast-paced environment, liaising professionally with multidisciplinary teams, patients and visitors, and handling confidential information appropriately.

Duties will include reception services, data entry, record management, answering telephone enquiries, coordinating appointments and providing general administrative support to the Acute Medicine Clinical Team.

This role would suit an organised, motivated individual with strong customer service skills and a commitment to delivering a high-quality service within the NHS.

This post is fixed term/secondment for 12 months due to service needs. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.

Main duties of the job

To work as a member of a team providing an efficient and comprehensive clerical support service for the Acute Medicine Clinical Team and visitors to the Same Day Emergency Care Unit. Thereby supporting the delivery of high quality service to patients and staff within the Department.

The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative.

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our 'Croeso Candidate' booklet below for more information. If you have these Welsh language skills, please apply.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improveo We treat everyone with respecto We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job summary

We have a great opportunity for a project officer to join the Leicester Maternity & Neonatal team. It's an exciting time to be part of the multiple projects which are pivotal to improving standards of care for all our women and babies throughout their maternity and neonatal journey. This opportunity follows the successful trial of the Project Officers role into our Quality Improvement team.

Our Maternity & Neonatal team is creative and innovative and, like all maternity services, has investment and support from the national team. We work with women and their families to make changes based on their experience. Our project officers oversee multiple projects within the four workstreams of the Maternity & Neonatal Improvement Plan.

We are seeking a Project Officer who are organised and systematic with the ability to manage project plans. Effective communication skills are essential as you will be working closely with workstream leads, sharing information with the multi-disciplinary team and preparing reports for board. The Project Officer will provide a coordination role to increase the team's capacity to deliver multiple projects.

Applicants should have a project management qualification (APM, PRINCE2, AgilePM or similar is ideal), experience of communicating with a range of stakeholders and experience in managing projects using project management software, ideally Monday.com or similar. Previous experience in managing NHS projects would be an advantage.

Main duties of the job

The Project Officer is responsible for the operational management of the Maternity & Neonatal Services Improvement Programme, providing project and administration support to:

• Perinatal Programme Manager Senior Project Manager Lead Midwife, Quality Improvement

The Project Officer will also support various workstreams and projects across the Maternity & Neonatal Improvement Programme

The post holder is required to provide leadership, direction and support to other members of the team, whilst developing effective working relationships, efficient practices and a motivated workforce.

The post holder further functions as the expert resource and first point of contact and on-going liaison for all internal and external parties on matters relating to the Maternity & Neonatal Services Improvement Programme

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

358-8288098-W&C

Job locations

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Job description

Job responsibilities

The post holder will support positive working relationships with staff across the clinical management groups (CMG), corporate directorates and other provider and commissioner organisations, including the Local Maternity & Neonatal Services (LMNS) partnership, Maternity Voice Partnership, Neonatal Voices Partnership (NVP), local authorities and social enterprises.

Demonstrate outstanding motivational skills and influencing skills in driving the work forward, encouraging collaborative working throughout

Ensure clinicians, the CMG and relevant Trust committees are suitably appraised on the purpose and progress of work programmes.

Operational Management and Leadership

Create and maintain forward looking work-programme for Maternity & Neonatal Services Improvement

Work under own initiative to resolve issues and manage work load requirements, be self-motivated and proactively seek and resolve difficulties.

To be the first point of contact first for internal and external parties for all matters relating to the Maternity & Neonatal Services Improvement Programme, and aim to resolve issues whenever possible and when required direct queries to other staff in a timely manner.

Summarise key messages for Board and Committee meetings and circulate to team on a weekly basis.

Author delegated papers, project plans, and coordinates the agenda and other papers for the Maternity & Neonatal Services and other Programme Boards as necessary. Papers will require the post holder to gather data from multiple sources and manipulate/interpret the data to present information in an accessible format to a multidisciplinary audience. Take action for designated project meetings.

Prepare and circulate monthly Maternity & Neonatal Improvement Programme papers to all CMG.

Attend internal and external meetings as required, take responsibility for appropriate actions and report back formally to the relevant member(s) of the team.

Support programme and project delivery activities, including project support for key work streams

Job description Job responsibilities The post holder will support positive working relationships with staff across the clinical management groups (CMG), corporate directorates and other provider and commissioner organisations, including the Local Maternity & Neonatal Services (LMNS) partnership, Maternity Voice Partnership, Neonatal Voices Partnership (NVP), local authorities and social enterprises. Demonstrate outstanding motivational skills and influencing skills in driving the work forward, encouraging collaborative working throughout Ensure clinicians, the CMG and relevant Trust committees are suitably appraised on the purpose and progress of work programmes. Operational Management and Leadership Create and maintain forward looking work-programme for Maternity & Neonatal Services Improvement Work under own initiative to resolve issues and manage work load requirements, be self-motivated and proactively seek and resolve difficulties. To be the first point of contact first for internal and external parties for all matters relating to the Maternity & Neonatal Services Improvement Programme, and aim to resolve issues whenever possible and when required direct queries to other staff in a timely manner. Summarise key messages for Board and Committee meetings and circulate to team on a weekly basis. Author delegated papers, project plans, and coordinates the agenda and other papers for the Maternity & Neonatal Services and other Programme Boards as necessary. Papers will require the post holder to gather data from multiple sources and manipulate/interpret the data to present information in an accessible format to a multidisciplinary audience. Take action for designated project meetings. Prepare and circulate monthly Maternity & Neonatal Improvement Programme papers to all CMG. Attend internal and external meetings as required, take responsibility for appropriate actions and report back formally to the relevant member(s) of the team. Support programme and project delivery activities, including project support for key work streams

Person Specification

Training and qualifications

Essential

• Educated to degree level or equivalent experience.
• Evidence of continual professional development.
• Commitment to on-going learning/training
• Project Management qualification

Experience

Essential

• Significant experience of working in partnership and collaboratively with internal and external stakeholders across a health and social care economy.
• Supporting business case development experience
• Able to demonstrate experience of being patient centric in approach to service development, planning and improvements
• Able to demonstrate evidence of supporting delivery of a service improvement or project skills in an environment influenced both by internal and external changes
• Line management experience
• Good understanding of NHS systems, processes and current developments and vision within the NHS at a local, regional and national level
• Project management experience and use of Microsoft Office applications
• oExperience of developing effective processes and implementing change

Desirable

• Budget management experience
• Commercial experience working across organisations
• Experience within strategic development within a healthcare setting
• Good understanding of national drives for improvement across maternity and neonatal service

Communication and relationship skills

Essential

• Enthusiastic, reliable and conscientious
• Ability to maintain patient and business confidentiality at all times
• Meticulous in approach and highly attentive to detail
• Assertive with tact and diplomacy
• Adaptable to change
• Communicate highly complex or sensitive information clearly and concisely to staff at all levels of the organisation.
• Present highly complex, sensitive or contentious information to groups
• Support the function of effective working relationships with key stakeholders, both within and external to the Trust.
• Motivational skills to encourage collaborative working to improve services/performance where there maybe resistance to change

Analytical and Judgement skills

Essential

• Ability to work on own initiative, make effective decisions with respect to complex and sensitive issues and problem solve. Innovative and creative in problem solving
• Support & manage complex facts or situations requiring analysis, interpretation and comparison of a range of options.
• Review business cases and use qualitative assessment to ensure compliance with a range of targets.

Planning and organisation skills

Essential

• Excellent organisational skills.
• Ability to determine / prioritise own / others workload and forward plan effectively.
• Ability to review processes, identify systems failures and make recommendations for change.

Personal qualities

Essential

• A 'can do' (and 'will do') attitude
• Self-motivated and able to motivate others.
• Ability to be flexible and respond to the needs of the organisation.
• Well-developed emotional intelligence, being aware of self and impact on others.
• Credible and effective leadership qualities, including being open and responsive.
• Integrity and personal credibility. Strives for excellence, innovative and creative.
• Ability to work under pressure and meet deadlines where there are competing demands.
• Employ effective communication, negotiation and influencing skills to enable an effective change management with stakeholders at all levels who may hold differing and contentious views
• Ability and experience of handling sensitive discussions/ publications with service providers which may have a challenging level of acceptance.

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Commitment to trust values and behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Mental Agility

Essential

• Frequent concentration, work pattern unpredictable. Concentration required for checking documents and for inputting into the computer. Regular interruptions to deal with business issues.

Person Specification Training and qualifications Essential Educated to degree level or equivalent experience. Evidence of continual professional development. Commitment to on-going learning/training Project Management qualification Experience Essential Significant experience of working in partnership and collaboratively with internal and external stakeholders across a health and social care economy. Supporting business case development experience Able to demonstrate experience of being patient centric in approach to service development, planning and improvements Able to demonstrate evidence of supporting delivery of a service improvement or project skills in an environment influenced both by internal and external changes Line management experience Good understanding of NHS systems, processes and current developments and vision within the NHS at a local, regional and national level Project management experience and use of Microsoft Office applications oExperience of developing effective processes and implementing change Desirable Budget management experience Commercial experience working across organisations Experience within strategic development within a healthcare setting Good understanding of national drives for improvement across maternity and neonatal service Communication and relationship skills Essential Enthusiastic, reliable and conscientious Ability to maintain patient and business confidentiality at all times Meticulous in approach and highly attentive to detail Assertive with tact and diplomacy Adaptable to change Communicate highly complex or sensitive information clearly and concisely to staff at all levels of the organisation. Present highly complex, sensitive or contentious information to groups Support the function of effective working relationships with key stakeholders, both within and external to the Trust. Motivational skills to encourage collaborative working to improve services/performance where there maybe resistance to change Analytical and Judgement skills Essential Ability to work on own initiative, make effective decisions with respect to complex and sensitive issues and problem solve. Innovative and creative in problem solving Support & manage complex facts or situations requiring analysis, interpretation and comparison of a range of options. Review business cases and use qualitative assessment to ensure compliance with a range of targets. Planning and organisation skills Essential Excellent organisational skills. Ability to determine / prioritise own / others workload and forward plan effectively. Ability to review processes, identify systems failures and make recommendations for change. Personal qualities Essential A 'can do' (and 'will do') attitude Self-motivated and able to motivate others. Ability to be flexible and respond to the needs of the organisation. Well-developed emotional intelligence, being aware of self and impact on others. Credible and effective leadership qualities, including being open and responsive. Integrity and personal credibility. Strives for excellence, innovative and creative. Ability to work under pressure and meet deadlines where there are competing demands. Employ effective communication, negotiation and influencing skills to enable an effective change management with stakeholders at all levels who may hold differing and contentious views Ability and experience of handling sensitive discussions/ publications with service providers which may have a challenging level of acceptance. Equality, Diversity and Inclusion Essential Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others Commitment to trust values and behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Mental Agility Essential Frequent concentration, work pattern unpredictable. Concentration required for checking documents and for inputting into the computer. Regular interruptions to deal with business issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job summary

We are seeking well organised, highly motivated individuals to join our multidisciplinary team.Applications are invited for the post of Medical Laboratory Assistant to work within the Central Reception Department at University Hospitals Dorset NHS Foundation Trust which will cover both sites at Poole Hospital and the Royal Bournemouth Hospital. The departments include Biochemistry, Haematology and Transfusion and are all UKAS accredited.Medical Laboratory Assistants work as part of a team supporting the Biomedical scientists. Medical Laboratory Assistants receive and process (data entry) samples prior to testing by Biomedical Scientists in the laboratories.

The successful candidate will be trained to deal with enquiries on the telephone, and to accurately provide authorised results to other healthcare professionals as required.

Please ensure you read the attached person specification as your application will be assessed against this.Hours are part time (30.0 hours per week) on a shift basis.

The laboratory operates 24/7 with core hours between 7am and 8pm, to include weekend and bank holiday working.

You will be required to undertake a typing test as part of the interview.

Base location: Royal Bournemouth Hospital

Interview: Wednesday, 21st October 2026

Please note we are unable to offer sponsorship for this position.

This post may close early due to high numbers of applications, so you are encouraged to apply promptly.

Main duties of the job

Medical Laboratory Assistants work as part of the team supporting the Biomedical Scientists. Biomedical Scientists analyse blood, body fluids, tissues and cells to determine the presence or absence of disease, to enable diagnosis and also to monitor the effectiveness of treatment. They also carry out tests and analyses, which enable population screening for inherited or malignant disorders.

After training MLAs will be required to carry out a range of laboratory procedures including to collect and separate samples from wards and from the phlebotomy service throughout the day, to receive, check, sort, uniquely identify, label and prepare for analysis including those specimens for clinical trials and to be responsible for the accurate and timely dispatch of samples to other laboratories for testing as required. These duties to be performed according to standard operating procedures and within daily deadlines.

Concentration, accuracy and attention to detail are essential to these processes and medical laboratory assistants will be expected to provide a helpful and professional service to patients and staff within the NHS.

The Central (Specimen) Reception services are based at both Poole Hospital NHS Foundation Trust and Royal Bournemouth Hospital. The post will involve working at both sites.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

Contact -Amanda Terry , Central Reception Team [email protected] 0300 019 4796

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pa

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

153-SP06783-A

Job locations

The Dorset Pathology Hub - Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

United Kingdom

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. Please note previous applicants do not need to apply.

Job description Job responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. Please note previous applicants do not need to apply.

Person Specification

Qualifications

Essential

• Good general education and must be numerate and literate with a good command of spoken and written English.

Experience

Essential

• Experience of working as part of a team. Able to work accurately.

Desirable

• Happy to work in a busy environment

Skills

Essential

• Good computer/keyboard skills
• Able to receive and communicate routine information to work colleagues or external contacts
• Competent and polite telephone manner
• Ability to work systematically and under pressure in a busy environment
• Accuracy and attention to detail
• Ability to work effectively as part of the laboratory team
• Ability to correctly follow appropriate procedures

Knowledge

Essential

• Knowledge of the importance and relevance of laboratory investigations to patient welfare
• Able to understand a range of routine work procedures, which require job training and a period of induction
• Able to seek advice and demonstrate work activities to new or less experienced staff

Desirable

• Willingness to learn in response to changing work patterns or personal development
• Understand the role of Pathology within the NHS

Personal Attributes

Essential

• Ability to work as part of a team and as an individual
• Ability to use initiative
• Ability to concentrate for long periods at technically demanding procedures
• Reliable
• Able to deal with problems in a calm efficient manner
• Ability to move around the department to collect laboratory samples/ post etc
• Willing to work flexibly
• Professional manner / demeanour
• Ability to participate in an out of routine hours rota

Language requirement

Essential

• Able to speak English as necessary to undertake the role

Other requirements specific to the role

Essential

• Ability to lift light loads
• Ability to handle blood, urine and faeces specimens

Person Specification Qualifications Essential Good general education and must be numerate and literate with a good command of spoken and written English. Experience Essential Experience of working as part of a team. Able to work accurately. Desirable Happy to work in a busy environment Skills Essential Good computer/keyboard skills Able to receive and communicate routine information to work colleagues or external contacts Competent and polite telephone manner Ability to work systematically and under pressure in a busy environment Accuracy and attention to detail Ability to work effectively as part of the laboratory team Ability to correctly follow appropriate procedures Knowledge Essential Knowledge of the importance and relevance of laboratory investigations to patient welfare Able to understand a range of routine work procedures, which require job training and a period of induction Able to seek advice and demonstrate work activities to new or less experienced staff Desirable Willingness to learn in response to changing work patterns or personal development Understand the role of Pathology within the NHS Personal Attributes Essential Ability to work as part of a team and as an individual Ability to use initiative Ability to concentrate for long periods at technically demanding procedures Reliable Able to deal with problems in a calm efficient manner Ability to move around the department to collect laboratory samples/ post etc Willing to work flexibly Professional manner / demeanour Ability to participate in an out of routine hours rota Language requirement Essential Able to speak English as necessary to undertake the role Other requirements specific to the role Essential Ability to lift light loads Ability to handle blood, urine and faeces specimens

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

The Dorset Pathology Hub - Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

The Dorset Pathology Hub - Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job summary

We are looking for a Medical Receptionist to join our busy and evolving team.

Job Purpose

To provide a high-quality front-line reception service to our patients and colleagues and to ensure the day-to-day activities are performed in a timely and efficient manner.

As a receptionist you are the first point of contact for people contacting the surgery and it is vital that you project a positive, friendly and professional image to patients and other visitors.

You will be responsible for a wide range of reception duties including care navigation, office administration, call handling and liaising with patients which will enable the practice to deliver a quality service to our patients.

The role is varied and requires significant customer service experience as well as excellent communication skills; you should be a motivated, enthusiastic and friendly person with a positive attitude towards working within the NHS and general practice and a willingness to adapt to changing demands within the NHS.

Post Hours

The successful candidate must be able to work approximately 23-25 hours per week over 5 days and must be flexible to work within our practice core hours of 7.30am - 6.30pm. You will be required to be flexible to cover when needed for holidays, sickness & other absences.

Main duties of the job

Ensure an effective & efficient reception service is provided to patients & other visitors to the practice.

Deal with all general enquiries from patients, doctors, staff & other agencies, explaining surgery procedures, making new & follow-up appointments.

Care navigate & direct patients to the most appropriate source of help.

Action requests for repeat prescriptions & ensure they are processed as per our protocol within 48 hours.

Setting out letters, new prescriptions & repeat prescriptions for checking by the doctor before collection by the patient or sending to the pharmacy.

Filing & extracting patients records & any documents relating to these be it from paper or electronic records.

Entering patient information accurately & in a timely manner onto the patient record or clinical system.

Dealing with the incoming post & other forms of communication, scanning & distributing it to the appropriate members of the practice team.

Receiving & passing on messages in an accurate & timely manner to clinical & managerial staff as well as passing on all requests for home visits to the appropriate clinician, ensuring careful recording of all relevant details.

Updating patient details as requested in an accurate & timely manner.

Liaising with other outside agencies including hospitals, ambulance control, out of hours services or other bodies by telephone or email.

About us

We are a six partner GMS teaching practice in the North of Sheffield with a practice population of approximately 9,700 patients, our team also includes 4 salaried GPs, 5 practice nurses, 2 Health Care assistants and a team of reception, secretarial and admin staff. We have a spacious, modern building.

Both formal and informal communication is an important part of the way our practice runs.

The practice is a high QOF achiever and has a good CQC rating.

Job summary

We are looking to recruit a part-time Receptionist/Administrator to join our GP practice.

This post is 14 hours to be worked between the hours 07.45-18.30 Monday to Friday. Successful applicants are expected to provide cover for annual leave/sickness.

You would need excellent communication and listening skills. It is expected that you will conduct yourself with tact, sympathy, and efficiency and remain pleasant at all times. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional.

All patients diagnosis and treatments must be held in the strictest confidence at all times.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

*Applicant must not be a patient at the practice*

Main duties of the job

No previous GP Practice experience required as training will be provided for the right candidate. You must be an enthusiastic, hardworking, flexible and reliable person with the ability to use your own initiative.

About us

We are a forward thinking, growing practice who achieved 'GOOD' in our latest CQC inspection and wish to employ an enthusiastic, dependable and reliable person to join our team.

We are a friendly and well established practice, we comprise of 1 GP Lead Partner, 2 Salaried GP's, 1 Advanced Nurse Practitioner Partner, a Practice Nurse, a GP assistant and a small team of Reception/Administrative Staff with a list size of 4200 patients.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3920-26-0001

Job locations

151 Grafton Street

St Helens

Merseyside

WA10 4GW

United Kingdom

Job description

Job responsibilities

Opening/locking up of practice premises and maintaining security in accordance with practice protocols

To have a thorough knowledge of all Practice procedures

Booking appointments using computerised system

Handle general enquires via telephone and face to face

Take accurate messages and relay to appropriate person

Process repeat and acute prescriptions

Preparation of appropriate recall letters

Dealing with clinical waste

Handling incoming samples

Action referrals

New patient/online registration

Process patients change of address (Knowledge of practice area)

Scanning, attaching, downloading, and filing letters

Obtaining information and results from outside agencies

Keeping the reception area clean and tidy, stock check, all posters/leaflets UpToDate

Checking fridges

Attend/Complete Mandatory training

Provision of refreshments for staff and visitors as required.

Opening post

Data input of all relevant information using read codes

General use of Microsoft office

Prioritising tasks from different systems

To deal with queries from the practice website

*Any other appropriate administrative tasks as and when required*

Job description Job responsibilities Opening/locking up of practice premises and maintaining security in accordance with practice protocolsTo have a thorough knowledge of all Practice proceduresBooking appointments using computerised systemHandle general enquires via telephone and face to faceTake accurate messages and relay to appropriate personProcess repeat and acute prescriptionsPreparation of appropriate recall lettersDealing with clinical wasteHandling incoming samplesAction referralsNew patient/online registrationProcess patients change of address (Knowledge of practice area)Scanning, attaching, downloading, and filing lettersObtaining information and results from outside agenciesKeeping the reception area clean and tidy, stock check, all posters/leaflets UpToDateChecking fridgesAttend/Complete Mandatory trainingProvision of refreshments for staff and visitors as required.Opening postData input of all relevant information using read codesGeneral use of Microsoft officePrioritising tasks from different systemsTo deal with queries from the practice website *Any other appropriate administrative tasks as and when required*

Person Specification

Qualifications

Essential

• A good standard of Education to GCSE/CSE Level College or Higher-level Education

Desirable

• NVQ in Business and administration/Customer Care Experience working with EMIS, Docman10 and Accurx

Person Specification Qualifications Essential A good standard of Education to GCSE/CSE Level College or Higher-level Education Desirable NVQ in Business and administration/Customer Care Experience working with EMIS, Docman10 and Accurx

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bethany Medical Centre

Address

151 Grafton Street

St Helens

Merseyside

WA10 4GW

United Kingdom

Employer's website

https://bethanymedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bethany Medical Centre

Address

151 Grafton Street

St Helens

Merseyside

WA10 4GW

United Kingdom

Employer's website

https://bethanymedicalcentre.co.uk/ (Opens in a new tab)

Job summary

We are looking to recruit two enthusiastic and motivated Band 4 full-time Medical Secretary Supervisors (37.5hrs per week) to join our friendly secretarial team within the Urology Department at the University Hospitals Birmingham NHS Foundation Trust. The posts will be based on Queen

Elizabeth Hospital Birmingham site. One is a full-time permanent post and one is a fullitme 12month fixed term post.

This is an exciting opportunity for an individual who relishes a challenge and is keen to use their own initiative. The successful candidate will be required to be a key member of the Secretarial Team, providing a professional and high quality secretarial (including minute taking) and

administrative service at all times. There is a lot of audio typing within this role along with a lot of medical terminology, therefore the successful candidate will need experience in this field.

Main duties of the job

Job Summary Continued:

You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultants and the wider team. Our admin team is part of a busy department and each consultant requiring a proactive secretary to manage their day-to-day admin, booking admissions/appointments, importing documentation to electronic patient records, audio typing letters, liaising with patients and colleagues both internally and externally. They must be willing to assist the consultant and the department in providing the best possible care to our patients and service users in line with our trust values and mission statement.

Main Duties and Tasks:

We are looking for someone with medical secretarial experience, excellent touch-typing and audio typing skills, a good knowledge of medical terminology, a good working knowledge of the RTT pathway, experience with managing waiting lists, and someone who is a team player but has the initiative to complete their individual tasks in a timely manner.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job summary

Be at the Heart of One of the Biggest Transformations in Our History

In just 10 months, James Paget University Hospitals NHS Foundation Trust (JPUH) will go live with a new Electronic Patient Record (EPR) system as part of the Norfolk and Waveney University Hospitals Group (NWUHG) programme. This is a once-in-a-generation transformation that will fundamentally change how we deliver care, support our staff, and improve outcomes for our patients.

We're looking for an energetic, influential and experienced NMAHP (Nursing, Midwifery and Allied Health Professional) who can inspire people, build momentum and drive clinical engagement across the organisation during this critical phase of the programme.

Ideally, you'll already know JPUH AND our people, services and culture. You'll understand how change is experienced on the frontline and have the credibility and leadership skills to help our teams embrace one of the most significant digital transformations the Trust has ever undertaken.

This an exciting secondment or fixed term opportunity which will expose you to a huge transformation programme. As the EPR NMAHP for JPUH, you will collaborate with the other NMAHPs on the programme, playing a pivotal leadership role in ensuring our organisation is ready for go-live.

If you're looking for a role where you can make a real difference, influence change at scale and be part of a programme that will shape the future of healthcare across Norfolk and Waveney, we'd love to hear from you.

Main duties of the job

Drive engagement and readiness activities across clinical services

Work in partnership with the Clinical Change Team to embed new ways of working

Build strong relationships with senior leaders, managers and frontline teams

Identify and address areas of resistance, risk and readiness gaps

Champion effective communication and stakeholder engagement

Support operational teams through the transition to the new EPR

Contribute to organisational readiness, training adoption and go-live preparation

Help ensure a safe, confident and successful deployment

We're seeking someone who:

Is a strong clinical advocate with experience of leading organisational change

Has excellent engagement, communication and influencing skills

Can inspire others and create enthusiasm around complex transformation programmes

Is comfortable working in a fast-paced environment with demanding timelines

Understands healthcare operations and the challenges faced by frontline teams

Can work collaboratively across organisational boundaries and professional groups

Brings energy, resilience and a relentless focus on delivery

Most importantly, we're looking for someone who is passionate about people and understands that successful digital transformation is fundamentally about changing behaviours, adopting new ways of working and supporting colleagues through change.

About us

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.

Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.

We offer onsite parking, and a busy bees nursery on site.Several local nurseries also within local radius

About the Programme The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:

James Paget University Hospitals NHS Foundation Trust, JPUH

Norfolk and Norwich University Hospitals NHS Foundation Trust, NNUH

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, QEH

This major investment will create a more connected, digital and patient-centred healthcare system, improving safety, quality, efficiency and the experience of both patients and staff.

Job summary

We require an exceptionally skilled leader to ensure the benefits of advances in genomics are consistently available to the entire population of the North West. The Medical Rare Disease Lead of the North West Genomic Medicine Service (NW GMS) will be a pivotal leader in the NW GMS team and will contribute to the formation of national genomics strategy as a member of national genomics network as well as regional transformation plans. The Medical Rare Disease Lead of NW GMS will assist the clinical, scientific and operational teams to deliver on the nationally set priorities as well as those set by the NW GMS Senior leadership team and the NW GMS Partnership Board. They will provide specialist clinical direction and leadership for the NW GMS, ensuring high-quality patient care, and promoting the embedding of genomics across rare diseases in all specialisms. They will also ensure the successful delivery of national and local transformation projects.

Main duties of the job

The Medical Rare Disease Lead of NW GMS will work with clinical scientific and operational teams to ensure high quality, safe care to our service users. They will provide expertise in rare conditions for all aspects of GMS function including laboratory reporting, multi-disciplinary meetings, service development and education - see detailed job description for further details. The post holder will also play a key role in national rare disease activities. The duties outlined below are not exhaustive and may change in consultation with the post holder in line with service development and organisational priorities.

Hours of Work: 2 PA per week (8 hours)

Base - Manchester and Liverpool NW GMS sites and remote working

The post holder must be willing to work flexibly to meet the needs of the service and travel as required for regional and national meetings. Onsite working for a proportion of the time is required.

About us

Manchester University NHS Foundation Trust (MFT) is a leading centre of clinical excellence, renowned for pioneering patient care, advanced medical research, and a collaborative multi-speciality environment. We are the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe - a great place to progress your career.

With over 30,000 employees, a turnover exceeding £3 billion, and 10 hospital and community services, join our team to help us deliver outstanding healthcare to our diverse communities.We offer an engaging and supportive environment, with access to state-of-the-art facilities and cutting-edge technology. Research and Innovation are at the heart of our work, offering opportunities to lead research that shapes the future of medicine, working alongside experts, advancing clinical practice, and improving patient outcomes.At MFT, we foster a culture where every colleague is valued and empowered to thrive. Your expertise is recognised, your ambitions are supported, and your impact is felt at every level. Whether you want to develop your clinical skills, pursue research interests, or seek leadership opportunities, MFT provides the ideal environment to achieve your medical or professional aspirations.If you are dedicated to driving clinical innovation and delivering compassionate patient care, join us to shape tomorrow's healthcare; where clinical excellence, innovation, and your career will thrive.

Details

Date posted

28 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

349-SHCG-8265531-RL4

Job locations

Saint Mary's Hospital, Manchester

Oxford Road

Manchester

M13 9WL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• MBBS or equivalent
• Full registration with the GMC with license to practice
• Certificate of Completion of Training (CCT) or equivalent in a relevant specialty
• MRCP or equivalent

Desirable

• Higher research qualification - PhD or equivalent

Knowledge

Essential

• Experienced Clinical Genetics Consultant with credibility and the ability to command the respect of all clinical and non-clinical professionals
• Knowledge of the genomics clinical and scientific landscape in the NHS and plans for the continued development of the NHS Genomic Medicine Service

Desirable

• Clinician with national recognition within their own specialist area of genomics
• Academic track record including publications or research leadership

Professional and managerial knowledge

Essential

• A leading clinical genetics consultant with an understanding of advising on the clinical actionability of complex genomic data up to the level of whole genome sequencing
• The ability to work collaboratively and to deal with ambiguity and complexity
• Highly developed interpersonal skills, negotiation, conflict management, feedback and partnership working
• Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required.
• Experience developing regional or national collaborations
• Experience of chairing multidisciplinary groups
• Demonstrably involves patients and the public in their work

Desirable

• Previous leadership experience in a clinical service

Personal Skills

Essential

• Highly motivated, hard-working individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example.
• Ability to work flexibly to meet the needs of the service
• Values diversity and difference, operates with integrity and openness
• Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines.
• Passionate commitment to embedding equality, diversity and inclusivity, internally and externally
• Able to demonstrate commitment to continuous professional development
• Able to travel across multiple sites where required

Person Specification Qualifications Essential MBBS or equivalent Full registration with the GMC with license to practice Certificate of Completion of Training (CCT) or equivalent in a relevant specialty MRCP or equivalent Desirable Higher research qualification - PhD or equivalent Knowledge Essential Experienced Clinical Genetics Consultant with credibility and the ability to command the respect of all clinical and non-clinical professionals Knowledge of the genomics clinical and scientific landscape in the NHS and plans for the continued development of the NHS Genomic Medicine Service Desirable Clinician with national recognition within their own specialist area of genomics Academic track record including publications or research leadership Professional and managerial knowledge Essential A leading clinical genetics consultant with an understanding of advising on the clinical actionability of complex genomic data up to the level of whole genome sequencing The ability to work collaboratively and to deal with ambiguity and complexity Highly developed interpersonal skills, negotiation, conflict management, feedback and partnership working Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required. Experience developing regional or national collaborations Experience of chairing multidisciplinary groups Demonstrably involves patients and the public in their work Desirable Previous leadership experience in a clinical service Personal Skills Essential Highly motivated, hard-working individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example. Ability to work flexibly to meet the needs of the service Values diversity and difference, operates with integrity and openness Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines. Passionate commitment to embedding equality, diversity and inclusivity, internally and externally Able to demonstrate commitment to continuous professional development Able to travel across multiple sites where required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Saint Mary's Hospital, Manchester

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Saint Mary's Hospital, Manchester

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

We're looking for a highly organised, resilient and professional Receptionist to join our busy Emergency Department team at Yeovil District Hospital.

As the first point of contact for patients, relatives and visitors, you'll play a vital role in ensuring people receive a welcoming and efficient service during what can often be a stressful time.

What we're looking for:

Exceptional organisational skills

Ability to multitask and prioritise in a fast-paced environment

Strong communication and customer service skills

Confidence working under pressure and adapting to changing demands

Compassion and professionalism when dealing with difficult, upsetting or emotionally challenging situations

The role will involve:

* Greeting and booking in patients

* Managing telephone enquiries and administrative tasks

* Maintaining accurate patient records

* Supporting the Emergency Department team to deliver outstanding patient care

* Working calmly and efficiently during busy periods

If you're someone who thrives in a dynamic environment, can juggle multiple priorities, and remains compassionate and composed when faced with challenging situations, we'd love to hear from you.

Join us and help make a difference when people need it most.

*This role is a 12 Month Fixed Term contract*

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.

Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.

Process referrals

Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

Working as part of the Somerset Faster Diagnosis team, the post holder will play a key role in ensuring the timely and effective management of patients referred on a suspected cancer pathway and those accessing services through the team's self referral pathway's. The role will support patients throughout their diagnostic journey and helping to deliver high quality, patient centred care.

The role will contribute ensuring patients receive a diagnosis or have cancer excluded within the 28 day faster Diagnosis standard.

You will require good communication skills, a team work approach and be able to provide a high standard of nursing care with the support of your team.

Informal visits and chats are always welcome. Contact us today to discuss the position in more details or organise for you to come and visit.

Main duties of the job

The post holder will undertake initial patient assessment and triage in line with agreed protocols and standard operating procedures and escalating concerns & complex cases to senior members of the team as appropriate. This may include telephone consultations, reviewing referrals, arranging investigations within agreed pathways, and ensuring timely progression through the diagnostic process. The post holder will provide information and support to patients and carers, acting as a key point of contact during the diagnostic pathway. They will work closely with primary and secondary care services, cancer teams, admirative staff and other healthcare professionals to ensure pathways are coordinated and patients receive a high quality experience.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

Job Summary: The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager, Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.

Main duties of the job

The Patient Services Coordinator is the first point of contact for patients and visitors, supporting reception and the practices administrative work. Main duties include managing appointments,Triage, registrations and records; handling calls, emails, post and digital inboxes; reviewing and routing tasks;Coding, processing referrals and prescriptions; and preparing specialist, safeguarding and chargeable-work paperwork. The role also involves keeping records accurate and confidential, supporting colleagues, maintaining a safe reception environment and completing relevant training.

About us

St Johns Way Medical Centre is a well-established NHS GP practice located in Archway, serving a diverse local population of 12,000 with a strong focus on accessible, high-quality primary care. The practice provides comprehensive medical services including diagnosis and treatment of acute and chronic conditions, preventative care, family planning, maternity services, and a range of diagnostic and screening services.

From its establishment, the practice has aimed to deliver patient-centred care that is responsive, safe, and effective. St Johns Way Medical Centre aims to provide high-quality, accessible, and compassionate primary care to its diverse community, with a strong focus on safety, effectiveness, and patient-centred care. The practice is committed to delivering timely access through a responsive triage system, supporting both physical and mental wellbeing through a multidisciplinary team, and working collaboratively within its Primary Care Network to improve population health and reduce inequalities. It also promotes prevention, early intervention, and digital access where appropriate, while continuously improving services through patient feedback, clinical governance, and a culture of learning.