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Call Handler
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary An exciting opportunity has arisen for a patient focused Call Handler to work within the Newcastle & Gateshead Children and Young Peoples Service (…
1 month(s) ago
Call Handler
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary An exciting opportunity has arisen for a patient focused Call Handler to work within the Newcastle & Gateshead Children and Young Peoples Service (…
1 month(s) ago
Medical Secretary
Little London Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Little London Surgery is a busy and friendly training practice serving approximately 9,700 patients.
1 month(s) ago
Medical Secretary
Little London Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Little London Surgery is a busy and friendly training practice serving approximately 9,700 patients.
1 month(s) ago
SCBU Ward Manager
County Durham & Darlington NHS Foundation Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary CDDFT have an exciting opportunity for an experienced neonatal nurse to join our team as ward manager for the Special Care Baby Unit at Darlington…
1 month(s) ago
SCBU Ward Manager
County Durham & Darlington NHS Foundation Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary CDDFT have an exciting opportunity for an experienced neonatal nurse to join our team as ward manager for the Special Care Baby Unit at Darlington…
1 month(s) ago
Locum Respiratory Consultant
George Eliot Hospital NHS Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
Emergency Medicine Physician
Job summary Locum Respiratory Consultant 10 sessions per week Fixed Term 12 months Salary: £113,565 - £150,569 per annum Closing Date: Friday 2nd October 2026…
1 month(s) ago
Locum Respiratory Consultant
George Eliot Hospital NHS Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
Emergency Medicine Physician
Job summary Locum Respiratory Consultant 10 sessions per week Fixed Term 12 months Salary: £113,565 - £150,569 per annum Closing Date: Friday 2nd October 2026…
1 month(s) ago
Paramedic
Nottinghamshire Hospice Limited
Derbyshire and Nottinghamshire, East Midlands
GBP 36 - 32,666 per year
GP/General Practitioner
Job summary As part of the Hospice in Your Home Team (HIYH) the post holder will work as a Paramedic to support palliative and end of life patients within thei…
1 month(s) ago
Paramedic
Nottinghamshire Hospice Limited
Derbyshire and Nottinghamshire, East Midlands
GBP 36 - 32,666 per year
GP/General Practitioner
Job summary As part of the Hospice in Your Home Team (HIYH) the post holder will work as a Paramedic to support palliative and end of life patients within thei…
1 month(s) ago
Health Care Assistant
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary Bud Flanagan East Ward is a 16 bedded unit caring for patients with Leukaemia, Myeloma and Lymphoma throughout their treatment pathway.
1 month(s) ago
Health Care Assistant
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary Bud Flanagan East Ward is a 16 bedded unit caring for patients with Leukaemia, Myeloma and Lymphoma throughout their treatment pathway.
1 month(s) ago
Clinical Research Nurse
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 46,419 - 55,046 per year
Radiographer
Job summary Band 6 Clinical Research Nurse (12-Month Maternity Cover) An exciting opportunity has arisen for a Band 6 Clinical Research Nurse to join Clinical…
1 month(s) ago
Clinical Research Nurse
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 46,419 - 55,046 per year
Radiographer
Job summary Band 6 Clinical Research Nurse (12-Month Maternity Cover) An exciting opportunity has arisen for a Band 6 Clinical Research Nurse to join Clinical…
1 month(s) ago
Assistant Practitioner - Breast Research
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary An exciting opportunity has arisen for an Assistant Practitioner within the Breast Research Team at The Royal Marsden NHS Foundation Trust.
1 month(s) ago
Assistant Practitioner - Breast Research
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary An exciting opportunity has arisen for an Assistant Practitioner within the Breast Research Team at The Royal Marsden NHS Foundation Trust.
1 month(s) ago
Clinical Trial Coordinator
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 38,488 - 46,852 per year
Radiographer
Job summary An exciting opportunity has arisen to join the Breast Research team at The Royal Marsden as a Clinical Trial Coordinator.
1 month(s) ago
Clinical Trial Coordinator
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 38,488 - 46,852 per year
Radiographer
Job summary An exciting opportunity has arisen to join the Breast Research team at The Royal Marsden as a Clinical Trial Coordinator.
1 month(s) ago
Programme Lead - Commercial
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary The Royal Marsden Private Care Division is entering an exciting period of growth and transformation, and we are seeking experienced Programme Leads…
1 month(s) ago
Programme Lead - Commercial
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary The Royal Marsden Private Care Division is entering an exciting period of growth and transformation, and we are seeking experienced Programme Leads…
1 month(s) ago
Bank Midwife Practitioner
Lewisham and Greenwich NHS Trust
Inner London, Greater London
GBP 25 per year
Radiographer
Job summary The post holder will be required to provide the full remit of midwifery care for women / birthing people / birthing people.
1 month(s) ago
Bank Midwife Practitioner
Lewisham and Greenwich NHS Trust
Inner London, Greater London
GBP 25 per year
Radiographer
Job summary The post holder will be required to provide the full remit of midwifery care for women / birthing people / birthing people.
1 month(s) ago
Programme Lead - Operations
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary The Royal Marsden Private Care Division is entering an exciting period of growth and transformation, and we are seeking experienced Programme Leads…
1 month(s) ago
Programme Lead - Operations
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary The Royal Marsden Private Care Division is entering an exciting period of growth and transformation, and we are seeking experienced Programme Leads…
1 month(s) ago
ACP Academic Lead
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 75,328 - 86,114 per year
Radiographer
Job summary ACP Academic Lead - The Royal Marsden School Band 8b | 1 Year Fixed-term | Part-time (0.
1 month(s) ago
ACP Academic Lead
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 75,328 - 86,114 per year
Radiographer
Job summary ACP Academic Lead - The Royal Marsden School Band 8b | 1 Year Fixed-term | Part-time (0.
1 month(s) ago
Clerical Officer (Histopathology)
Sheffield Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Pathologist - General
Job summary The South Yorkshire and Bassetlaw (SYB) Pathology Partnership fully integrates the pathology services delivered on behalf of the Partner Trusts wit…
1 month(s) ago
Clerical Officer (Histopathology)
Sheffield Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Pathologist - General
Job summary The South Yorkshire and Bassetlaw (SYB) Pathology Partnership fully integrates the pathology services delivered on behalf of the Partner Trusts wit…
1 month(s) ago
Patient Safety Officer
The Dudley Group NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary The post holder will have a key role in maintaining an effective service to support clinical and corporate services in the effective and timely not…
1 month(s) ago
Patient Safety Officer
The Dudley Group NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary The post holder will have a key role in maintaining an effective service to support clinical and corporate services in the effective and timely not…
1 month(s) ago
Senior Community Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. We are seeking to recruit an experienced Community Mental Health Practitioner (MHP) to work as part of the new multi-disciplin…
1 month(s) ago
Senior Community Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. We are seeking to recruit an experienced Community Mental Health Practitioner (MHP) to work as part of the new multi-disciplin…
1 month(s) ago
Business Administration Apprenticeship
Gloucestershire Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 15,600 per year
GP/General Practitioner
Job summary An exciting opportunity will be available for an Apprentice Business Administrator in Oncology.
1 month(s) ago
Business Administration Apprenticeship
Gloucestershire Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 15,600 per year
GP/General Practitioner
Job summary An exciting opportunity will be available for an Apprentice Business Administrator in Oncology.
1 month(s) ago
Befriending & Counselling Administrator
Age UK Coventry and Warwickshire
Inner London, Greater London
GBP 15,655 per year
Radiographer
Job summary To provide effective administrative support to the Counselling and Befriending services.
1 month(s) ago
Befriending & Counselling Administrator
Age UK Coventry and Warwickshire
Inner London, Greater London
GBP 15,655 per year
Radiographer
Job summary To provide effective administrative support to the Counselling and Befriending services.
1 month(s) ago
Practice Nurse
Langley Medical Practice
Inner London, Greater London
GBP 24 - 28 per year
GP/General Practitioner
Job summary We are seeking an enthusiastic and motivated part-time experienced Practice Nurse for 2.
1 month(s) ago
Practice Nurse
Langley Medical Practice
Inner London, Greater London
GBP 24 - 28 per year
GP/General Practitioner
Job summary We are seeking an enthusiastic and motivated part-time experienced Practice Nurse for 2.
1 month(s) ago
Administrator
Invicta Health CIC
Inner London, Greater London
GBP 25,714 - 26,104 per year
GP/General Practitioner
Job summary Invicta Health have a Administrator opportunity available at East Cliff Medical Practice.
1 month(s) ago
Administrator
Invicta Health CIC
Inner London, Greater London
GBP 25,714 - 26,104 per year
GP/General Practitioner
Job summary Invicta Health have a Administrator opportunity available at East Cliff Medical Practice.
1 month(s) ago
Salaried GP
Bolton Community Practice C.I.C
Inner London, Greater London
GP/General Practitioner
Job summary Job summary Are you a GP looking for an exciting and supportive role to launch/further your career?
1 month(s) ago
Salaried GP
Bolton Community Practice C.I.C
Inner London, Greater London
GP/General Practitioner
Job summary Job summary Are you a GP looking for an exciting and supportive role to launch/further your career?
1 month(s) ago
Medical Administrator
Hampstead Group Practice
Inner London, Greater London
GBP 14 - 15 per year
GP/General Practitioner
Job summary HAMPSTEAD GROUP PRACTICE (NW3 2QU) Medical Administrator Part-Time Post (25 - 30 hours per week) Hourly rate: £14.
1 month(s) ago
Medical Administrator
Hampstead Group Practice
Inner London, Greater London
GBP 14 - 15 per year
GP/General Practitioner
Job summary HAMPSTEAD GROUP PRACTICE (NW3 2QU) Medical Administrator Part-Time Post (25 - 30 hours per week) Hourly rate: £14.
1 month(s) ago
Social Worker
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 50,387 per year
Radiographer
Job summary Be at the heart of our community! We have an exciting opportunity for a qualified Band 6 Social Worker to join us in delivering community mental he…
1 month(s) ago
Social Worker
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 50,387 per year
Radiographer
Job summary Be at the heart of our community! We have an exciting opportunity for a qualified Band 6 Social Worker to join us in delivering community mental he…
1 month(s) ago
Staff Nurse (Band 5)
Willow Wood Hospice
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for nurses to join our team. You should be experienced in palliative care and be looking for an opportunity to work with us in deliv…
1 month(s) ago
Staff Nurse (Band 5)
Willow Wood Hospice
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for nurses to join our team. You should be experienced in palliative care and be looking for an opportunity to work with us in deliv…
1 month(s) ago
Registered Nurse
The Myton Hospices
Inner London, Greater London
GBP 30,726 - 38,549 per year
GP/General Practitioner
Job summary Help us make a difference to people with life-limiting illnesses.
1 month(s) ago
Registered Nurse
The Myton Hospices
Inner London, Greater London
GBP 30,726 - 38,549 per year
GP/General Practitioner
Job summary Help us make a difference to people with life-limiting illnesses.
1 month(s) ago
Call Handler
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 263-CCG26-337-HN
Job summary
An exciting opportunity has arisen for a patient focused Call Handler to work within the Newcastle & Gateshead Children and Young Peoples Service (CYPS) based at Bensham Hospital, Gateshead. Post is full time 37.5hrs per week Monday to Friday covering shift patterns of 8am to 4pm and 9am to 5pm on a rota basis
The Call Handler role is extremely busy and involves assisting clients who may be experiencing a range of mental health conditions. You will act as a liaison between the patient and the clinical team to support all patients in receiving a positive, high quality and seamless experience throughout. Postholder provides a telephone call reception service for all enquiries and referrals into the service and supports the team by engaging with service users, carers, and professionals to ensure that all calls are dealt with efficiently and signposted appropriately.
Postholder will be required to utilise a high level of sensitivity and professionalism whilst providing call handling duties. The call handler will ensure all calls are responded to in an appropriate time frame and that all clinical information is effectively communicated and documented within the electronic patient records system as per agreed CNTW Trust standards whilst always maintaining confidentiality. Postholder will need to communicate effectively with service users, carers, colleagues, and all other Professionals and participate in the continuous development of the service.
Main duties of the job
Post holders must have admin and clerical experience with recent demonstrable 12 month experience in :-
- A customer/patient focused environment.
- Excellent communication and interpersonal skills.
- Fast, accurate keyboard skills
- Proven experience of accurate database input
- Daily use of Microsoft Word/Office packages and email.
- Good verbal and written communication skills.
- Ability to be self-directed, motivated and to contribute positively within a team.
- Well organised and structured.
- Demonstrate flexibility in the role to meet the needs of the service.
- Facilitate excellent customer service, in person and on the telephone
- Provide proactive administration service to support the Team Manager including typing/checking documentation, processing mail, photocopying, scanning etc.
- Provide agreed levels of support to the service in the absence of other administrative staff.
- We would like to recruit a Call Handler who is flexible, responsive, motivated, well organised, adaptable and have a keen interest in providing an equitable service.
-
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
263-CCG26-337-HN
Job locations
Bensham Hospital
Fontwell Drive
Gateshead
NE8 4YL
United Kingdom
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 3rd September 2026
Closing date : 17th September 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 3rd September 2026
Closing date : 17th September 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Person Specification
Education and Qualification
Essential
- NVQ 3 in Care, Customer Care or Business Administration or commitment to work towards
Knowledge and Experience
Essential
- Experience of working within a mental health setting
- Person centred care
Desirable
- Safeguarding
- Carer needs
Skills and Competencies
Essential
- Good interpersonal and communication skills
- Literacy skills
- Numeracy skills
- Excellent IT skills
- Time Management
Desirable
- Record keeping skills
- Ability to prioritise
Person Specification
Education and Qualification
Essential
- NVQ 3 in Care, Customer Care or Business Administration or commitment to work towards
Knowledge and Experience
Essential
- Experience of working within a mental health setting
- Person centred care
Desirable
- Safeguarding
- Carer needs
Skills and Competencies
Essential
- Good interpersonal and communication skills
- Literacy skills
- Numeracy skills
- Excellent IT skills
- Time Management
Desirable
- Record keeping skills
- Ability to prioritise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Bensham Hospital
Fontwell Drive
Gateshead
NE8 4YL
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
Bensham Hospital
Fontwell Drive
Gateshead
NE8 4YL
United Kingdom
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: A4252-26-0004
Job summary
Little London Surgery is a busy and friendly training practice serving approximately 9,700 patients. Our clinical team includes three GP partners alongside salaried GPs and a wider multidisciplinary team.
We are looking to recruit an experienced and enthusiastic Medical Secretary to join our supportive team.
This is an important role within the practice, providing high quality secretarial and referral support to our GPs and wider clinical team. The successful candidate will be responsible for processing and monitoring patient referrals, managing clinical correspondence and liaising with patients, clinicians, hospitals and other healthcare services.
Previous experience of working with General Practice or primary care, together with a good working knowledge of GP referrals and NHS referral pathways is essential for this position.
We are looking for someone who is organised, accurate and able to prioritise a busy workload while maintaining excellent attention to detail. You will need to be confident working independently as well as being an effective member of the wider practice team.
Experience of e-RS and Advice and Guidance is essential, with EMIS Web and Accurx experiences desirable.
Main duties of the job
Process referrals generated by GPs and other clinicians accurately and promptly.
Use the NHS eReferral Service eRS and other appropriate referral systems.
Process and manage Advice & Guidance requests. Ensure referrals are directed to the appropriate service and pathway.
Check referral documentation for completeness and identify missing information. Liaise with clinicians where clarification or additional clinical information is required.
Monitor and action rejected, returned or incomplete referrals. Follow up referrals where necessary to support continuity of patient care.
Maintain accurate records of referrals and actions taken within the patient's clinical record.
Liaise with hospitals, community services and other healthcare providers regarding referrals.
Respond appropriately to patient enquiries relating to the progress or administration of their referral.
Provide an efficient secretarial service to GPs and other members of the clinical team.
Prepare, type and process clinical correspondence, referral letters and other documentation.
About us
Little London Surgery is a well established GP training practice based in Walsall, providing primary care services to a diverse population of approximately 9,700 patients.
We are a three-partner practice supported by salaried GPs, nursing and healthcare staff, clinical pharmacists and an experienced administrative and reception team. As a training practice we are committed to learning, development and maintaining high standards of patient care.
We are a busy and forward-thinking practice with a strong emphasis on teamwork. Our clinical and non-clinical teams work closely together to provide a safe, efficient and responsive service to our patients.
We are a member practice to South 1 PCN and enjoy working alongside ARRS staff.
We use EMIS Web as our clinical system alongside Accurx and other NHS digital systems.
We are looking for someone who will become a valued member of our team and who shares or commitment to providing an efficient, professional and patient-focused service.
Our practice values are centered around kindness, respect, teamwork, integrity and high quality patient care. We aim to create a supportive and inclusive working environment where every member of the team is valued and encouraged to contribute.
We believe in open communication, supporting one another and working collaboratively, particularly during busy and challenging periods.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience pay will be agreed at appointment and will relate to experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A4252-26-0004
Job locations
Little London Surgery
Walsall
West Midlands
WS1 3EP
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
Referrals
Process referrals generated by GPs and other clinicians accurately and promptly.
Use the NHS e-Referral Service e-RS and other appropriate referral systems.
Process and manage Advice & Guidance requests.
Ensure referrals are directed to the appropriate service and pathway.
Check referral documentation for completeness and identify missing information.
Liaise with clinicians where clarification or additional clinical information is required.
Monitor and action rejected, returned or incomplete referrals.
Follow up referrals where necessary to support continuity of patient care.
Maintain accurate records of referrals and actions taken within the patient's clinical record.
Liaise with hospitals, community services and other healthcare providers regarding referrals.
Respond appropriately to patient enquiries relating to the progress or administration of their referral.
Recognise urgent referrals and ensure these are processed in accordance with practice procedures and appropriate timescales.
Medical Secretarial Duties
Provide an efficient secretarial service to GPs and other members of the clinical team.
Prepare, type and process clinical correspondence, referral letters and other documentation.
Process incoming and outgoing clinical correspondence appropriately.
Ensure documentation is attached, filed and recorded accurately within the clinical system.
Deal with telephone calls and correspondence from hospitals and other healthcare organisations.
Support clinicians with administrative queries relating to secondary care and community services.
Maintain effective electronic filing and administrative systems.
Patient Communication
Communicate with patients professionally, sensitively and courteously.
Assist patients with appropriate administrative enquiries regarding their referrals.
Maintain patient confidentiality at all times.
Escalate clinical concerns or queries to an appropriate clinician rather than providing clinical advice.
General Practice Administration
Work collaboratively with the wider administrative, reception and clinical teams.
Provide appropriate administrative support during periods of absence or increased workload.
Attend relevant practice meetings and training as required.
Follow practice policies, protocols and standard operating procedures.
Contribute to the development and improvement of administrative and referral processes.
Identify referral or administrative issues that may present a risk to patient safety and escalate these appropriately.
Confidentiality and Information Governance
The postholder will have access to confidential information relating to patients, their carers, practice staff and other healthcare organisations. All information must be treated confidentially and handled in accordance with practice policies, UK GDPR, Data Protection legislation and NHS information governance requirements.
Safeguarding
The postholder must recognise their responsibility to safeguard children and adults at risk and comply with the practice's safeguarding policies and training requirements.
Health and Safety
The postholder must comply with the practice's Health and Safety policies and procedures and take reasonable care for their own health and safety and that of colleagues, patients and visitors.
Equality, Diversity and Inclusion
The postholder will support the practice's commitment to equality, diversity and inclusion and treat patients, colleagues and visitors with dignity and respect.
Training and Development
Complete all mandatory training required by the practice.
Maintain knowledge relevant to the role, including changes to NHS referral systems and pathways.
Participate in appraisal and performance review.
Undertake additional training where required.
Flexibility
This job description provides an outline of the main responsibilities of the role. It is not intended to be exhaustive. The postholder may be required to undertake other duties appropriate to the grade and nature of the post following discussion with the Practice Manager.
Job description
Job responsibilities
Main Duties and Responsibilities
Referrals
Process referrals generated by GPs and other clinicians accurately and promptly.
Use the NHS e-Referral Service e-RS and other appropriate referral systems.
Process and manage Advice & Guidance requests.
Ensure referrals are directed to the appropriate service and pathway.
Check referral documentation for completeness and identify missing information.
Liaise with clinicians where clarification or additional clinical information is required.
Monitor and action rejected, returned or incomplete referrals.
Follow up referrals where necessary to support continuity of patient care.
Maintain accurate records of referrals and actions taken within the patient's clinical record.
Liaise with hospitals, community services and other healthcare providers regarding referrals.
Respond appropriately to patient enquiries relating to the progress or administration of their referral.
Recognise urgent referrals and ensure these are processed in accordance with practice procedures and appropriate timescales.
Medical Secretarial Duties
Provide an efficient secretarial service to GPs and other members of the clinical team.
Prepare, type and process clinical correspondence, referral letters and other documentation.
Process incoming and outgoing clinical correspondence appropriately.
Ensure documentation is attached, filed and recorded accurately within the clinical system.
Deal with telephone calls and correspondence from hospitals and other healthcare organisations.
Support clinicians with administrative queries relating to secondary care and community services.
Maintain effective electronic filing and administrative systems.
Patient Communication
Communicate with patients professionally, sensitively and courteously.
Assist patients with appropriate administrative enquiries regarding their referrals.
Maintain patient confidentiality at all times.
Escalate clinical concerns or queries to an appropriate clinician rather than providing clinical advice.
General Practice Administration
Work collaboratively with the wider administrative, reception and clinical teams.
Provide appropriate administrative support during periods of absence or increased workload.
Attend relevant practice meetings and training as required.
Follow practice policies, protocols and standard operating procedures.
Contribute to the development and improvement of administrative and referral processes.
Identify referral or administrative issues that may present a risk to patient safety and escalate these appropriately.
Confidentiality and Information Governance
The postholder will have access to confidential information relating to patients, their carers, practice staff and other healthcare organisations. All information must be treated confidentially and handled in accordance with practice policies, UK GDPR, Data Protection legislation and NHS information governance requirements.
Safeguarding
The postholder must recognise their responsibility to safeguard children and adults at risk and comply with the practice's safeguarding policies and training requirements.
Health and Safety
The postholder must comply with the practice's Health and Safety policies and procedures and take reasonable care for their own health and safety and that of colleagues, patients and visitors.
Equality, Diversity and Inclusion
The postholder will support the practice's commitment to equality, diversity and inclusion and treat patients, colleagues and visitors with dignity and respect.
Training and Development
Complete all mandatory training required by the practice.
Maintain knowledge relevant to the role, including changes to NHS referral systems and pathways.
Participate in appraisal and performance review.
Undertake additional training where required.
Flexibility
This job description provides an outline of the main responsibilities of the role. It is not intended to be exhaustive. The postholder may be required to undertake other duties appropriate to the grade and nature of the post following discussion with the Practice Manager.
Person Specification
Qualifications
Essential
- Good standard of general education, including English.
- Good level of IT literacy.
- Medical Secretary certificates
Desirable
- Medical terminology qualification or relevant medical secretarial qualification.
- Relevant administrative or business qualification.
- Training in confidentiality, information governance and data protection.
Person Specification
Qualifications
Essential
- Good standard of general education, including English.
- Good level of IT literacy.
- Medical Secretary certificates
Desirable
- Medical terminology qualification or relevant medical secretarial qualification.
- Relevant administrative or business qualification.
- Training in confidentiality, information governance and data protection.
Employer details
Employer name
Little London Surgery
Address
Little London Surgery
Walsall
West Midlands
WS1 3EP
United Kingdom
Employer's website
Employer details
Employer name
Little London Surgery
Address
Little London Surgery
Walsall
West Midlands
WS1 3EP
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
SCBU Ward Manager
County Durham & Darlington NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: C9439-2627-RP-N300
Job summary
CDDFT have an exciting opportunity for an experienced neonatal nurse to join our team as ward manager for the Special Care Baby Unit at Darlington Memorial Hospital.
The role is full time at 37.5 hours per week
The successful candidate will work collaboratively within the SCBUs and across perinatal services in CDDFT to provide leadership and management of the nursing team to ensure safe, effective and family focused care of infants requiring specialist support.
Main duties of the job
The successful candidate will work collaboratively within the SCBUs in CDDFT and be based and primarily responsible for the unit at Darlington Memorial Hospital.
They will manage the nursing workforce within the SCBU and supervise and develop the team. They will be responsible for coordinating the provision of nursing services and ensure high clinical standards are maintained.
They will role model compassionate and inclusive leadership and drive a culture of development and engagement to enable the team to deliver quality care whilst maximising the professional development of every member of the workforce.
They will play a lead role in the governance of the SCBU, and support staff in quality improvement, audit and monitoring of performance.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum / pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
C9439-2627-RP-N300
Job locations
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
United Kingdom
Job description
Job responsibilities
Professional / Management Responsibilities:
To strive for excellence in all aspects of the delivery of safe, high quality patient care, ensuring all nursing care is delivered in accordance with Trust policies, procedures and guidelines.
To act as a positive role model at all times providing professional and clinical leadership to establish a committed and motivated team with a clear purpose.
Ensure a high level of professional awareness both personally and throughout perinatal services, paediatric services and CDDFT by chairing/attending appropriate meetings, seminars and other forums.
Work as part of the senior leadership team in assessing implications of trends in workload, clinical or professional practice, identifying the effects on service provision and initiating change where appropriate.
Working collaboratively across the SCBUs to manage the allocation of appropriate skill mix nursing resource, ensuring that the needs of the clinical areas are met in an effective and efficient manner with optimisation of allocated resource and off duty planning in line with Trusts Roster Policy ensuring rota patterns provide safe staffing levels and optimising health and well-being needs of staff.
To effectively supervise and manage sickness absence, other leave and bank usage in accordance with Trust policies, regularly reporting all issues regularly to Paediatric and Neonatal Matron.
Ensure that budget resources within the area of responsibility are deployed and used effectively and efficiently within budgetary limits to ensure a cost-effective service.
Take a leadship role in policy development and evaluation.
Ensure that staff are fully conversant with and practice in accordance with statutory requirements, agreed policies and procedures, observing NMC Codes and Guidance at all times.
Regular competency review for nursing staff within the unit and coordinate professional development and appraisal to achieve a motivated and efficient nursing workforce.
Provide leadership and development opportunities and supervise development of staff to ensure effective succession planning. Maintain oversight of delegated activities to ensure and gain assurance that performance is optimised.
Communicate both formally and informally with other disciplines and support staff to ensure appropriate exchange of advice and information and the maintenance of a collaborative approach to service provision across the care groups.
To monitor and utilise Patient Experience feedback to improve and maintain an excellent patient experience.
To ensure effective engagement with service users and their families; listening to them, demonstrating compassion, empathy and partnership working regarding care and treatment.
To ensure care is delivered within duty of candour guidance, ensuring nursing staff are open and candid with all service users in all aspects of care and treatment including when any mistakes or harm have taken place.
To adopt an open culture sharing learning outcomes of incidents and complaints with the clinical teams and demonstrate changes in practice as a result of complaints and incidents to embed a culture of learning.
To work with Human Resources on the resolution of complex HR issues
Undertake regular departmental walkabouts engaging with all patients and their families/carers and proactively resolving any issues ensuring high standards of care delivered and monitored through regular quality care indicator audits and spot checks.
Monitor monthly environmental audits to ensure a safe and clean environment is maintained, and to act on findings to ensure required actions are completed within a timely manner. To maintain and monitor a safe and clean environment within the ward/department in accordance with the Trusts Health and Safety, Clinical Risk and Infection Control Polices.
Provide active leadership to Trust wide neonatal transitional care provision developing local policy and practice underpinned by national guidance.
Proactively participate in meetings and forums, ensuring robust communication and feedback mechanisms within the ward to ensure staff are kept informed and up to date
Ensure all nursing staff are kept informed of those clinical governance issues that pertain to the local and national agenda.
To promote a culture of raising and escalating any patient safety concerns through a robust process of investigating, escalating and dealing with the concerns as appropriate.
To ensure there is an effective Risk Management process in place, that any identified risks are entered onto the Risk Register with appropriate mitigations in place.
Job description
Job responsibilities
Professional / Management Responsibilities:
To strive for excellence in all aspects of the delivery of safe, high quality patient care, ensuring all nursing care is delivered in accordance with Trust policies, procedures and guidelines.
To act as a positive role model at all times providing professional and clinical leadership to establish a committed and motivated team with a clear purpose.
Ensure a high level of professional awareness both personally and throughout perinatal services, paediatric services and CDDFT by chairing/attending appropriate meetings, seminars and other forums.
Work as part of the senior leadership team in assessing implications of trends in workload, clinical or professional practice, identifying the effects on service provision and initiating change where appropriate.
Working collaboratively across the SCBUs to manage the allocation of appropriate skill mix nursing resource, ensuring that the needs of the clinical areas are met in an effective and efficient manner with optimisation of allocated resource and off duty planning in line with Trusts Roster Policy ensuring rota patterns provide safe staffing levels and optimising health and well-being needs of staff.
To effectively supervise and manage sickness absence, other leave and bank usage in accordance with Trust policies, regularly reporting all issues regularly to Paediatric and Neonatal Matron.
Ensure that budget resources within the area of responsibility are deployed and used effectively and efficiently within budgetary limits to ensure a cost-effective service.
Take a leadship role in policy development and evaluation.
Ensure that staff are fully conversant with and practice in accordance with statutory requirements, agreed policies and procedures, observing NMC Codes and Guidance at all times.
Regular competency review for nursing staff within the unit and coordinate professional development and appraisal to achieve a motivated and efficient nursing workforce.
Provide leadership and development opportunities and supervise development of staff to ensure effective succession planning. Maintain oversight of delegated activities to ensure and gain assurance that performance is optimised.
Communicate both formally and informally with other disciplines and support staff to ensure appropriate exchange of advice and information and the maintenance of a collaborative approach to service provision across the care groups.
To monitor and utilise Patient Experience feedback to improve and maintain an excellent patient experience.
To ensure effective engagement with service users and their families; listening to them, demonstrating compassion, empathy and partnership working regarding care and treatment.
To ensure care is delivered within duty of candour guidance, ensuring nursing staff are open and candid with all service users in all aspects of care and treatment including when any mistakes or harm have taken place.
To adopt an open culture sharing learning outcomes of incidents and complaints with the clinical teams and demonstrate changes in practice as a result of complaints and incidents to embed a culture of learning.
To work with Human Resources on the resolution of complex HR issues
Undertake regular departmental walkabouts engaging with all patients and their families/carers and proactively resolving any issues ensuring high standards of care delivered and monitored through regular quality care indicator audits and spot checks.
Monitor monthly environmental audits to ensure a safe and clean environment is maintained, and to act on findings to ensure required actions are completed within a timely manner. To maintain and monitor a safe and clean environment within the ward/department in accordance with the Trusts Health and Safety, Clinical Risk and Infection Control Polices.
Provide active leadership to Trust wide neonatal transitional care provision developing local policy and practice underpinned by national guidance.
Proactively participate in meetings and forums, ensuring robust communication and feedback mechanisms within the ward to ensure staff are kept informed and up to date
Ensure all nursing staff are kept informed of those clinical governance issues that pertain to the local and national agenda.
To promote a culture of raising and escalating any patient safety concerns through a robust process of investigating, escalating and dealing with the concerns as appropriate.
To ensure there is an effective Risk Management process in place, that any identified risks are entered onto the Risk Register with appropriate mitigations in place.
Person Specification
Special Requirements
Essential
- Full UK driving licence and ability to travel independently across locations to fulfil the requirements of the post
- Ability to work hours flexibly when service needs require, and across site when necessary to support the SCBU team
Experience
Essential
- Extensive clinical neonatal nursing experience
- Experience of managing a clinical ward.
- Demonstrate professional managerial development
- Able to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Able to develop effective and appropriate relationships to develop partnerships with people to promote shared decision making in order to support individuals, their families
Desirable
- Contribution to:
- Governance,
- NNAP,
- Quality improvement,
- Maternity incentive scheme agendas
Statutory Registration
Essential
- NMC Registered Nurse (Child or Adult)
- Valid UK NMC PIN
Qualifications
Essential
- Nursing Degree leading to UK NMC registration to part 1 of the UK NMC register (Children or Adult Nursing)
- Evidence of continuing professional development and specialist training including the neonatal nursing Qualification in Speciality (QIS)
- Supervisor / Assessor for Pre-registration learners or equivalent teaching qualification
- Substantial post registration demonstrable experience.
- Evidence of recognised teaching/assessors qualification
Desirable
- Evidence of Masters level post registration education
Special Skills & Knowledge
Essential
- Understands and acts in line with UK NMC professional standards for practice.
- meets the requirements for UK NMC professional revalidation
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Lead and participate in reflective practice and clinical supervision.
- Good leadership and team working skills including individual appraisals and team development.
- Service development and quality improvement skills evidenced in developing guidelines, SOPS and leading governance processes within service to demonstrate ongoing service development
- Ability to seek advice, challenge and escalate as appropriate in line with relevant policy and process.
- Provides leadership in the delivery of care for people in their care and act in best interests of people, putting them first and providing care that is person-centred, safe and compassionate.
- Safely lead and manage the nursing care, demonstrating appropriate prioritization, delegation and assignment of care to others involved in patient care
- Able to organise and prioritise own workload
- Able to develop and share assessment, planning, decision making and goal setting when working with people, their families
- Ability to deal with non- routine and unpredictable nature of workload and work with high levels of concentration.
- Competent IT Skills
- Be able to work flexibly within the service needs
Desirable
- Develop the role of the Nurse in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development.
- Demonstrate appreciation and understanding of clinical budgeting and financial management
- Demonstrate appreciation of the perinatal context of neonatal care and the monitoring and scrutiny that drives neonatal quality improvement
Person Specification
Special Requirements
Essential
- Full UK driving licence and ability to travel independently across locations to fulfil the requirements of the post
- Ability to work hours flexibly when service needs require, and across site when necessary to support the SCBU team
Experience
Essential
- Extensive clinical neonatal nursing experience
- Experience of managing a clinical ward.
- Demonstrate professional managerial development
- Able to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Able to develop effective and appropriate relationships to develop partnerships with people to promote shared decision making in order to support individuals, their families
Desirable
- Contribution to:
- Governance,
- NNAP,
- Quality improvement,
- Maternity incentive scheme agendas
Statutory Registration
Essential
- NMC Registered Nurse (Child or Adult)
- Valid UK NMC PIN
Qualifications
Essential
- Nursing Degree leading to UK NMC registration to part 1 of the UK NMC register (Children or Adult Nursing)
- Evidence of continuing professional development and specialist training including the neonatal nursing Qualification in Speciality (QIS)
- Supervisor / Assessor for Pre-registration learners or equivalent teaching qualification
- Substantial post registration demonstrable experience.
- Evidence of recognised teaching/assessors qualification
Desirable
- Evidence of Masters level post registration education
Special Skills & Knowledge
Essential
- Understands and acts in line with UK NMC professional standards for practice.
- meets the requirements for UK NMC professional revalidation
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Lead and participate in reflective practice and clinical supervision.
- Good leadership and team working skills including individual appraisals and team development.
- Service development and quality improvement skills evidenced in developing guidelines, SOPS and leading governance processes within service to demonstrate ongoing service development
- Ability to seek advice, challenge and escalate as appropriate in line with relevant policy and process.
- Provides leadership in the delivery of care for people in their care and act in best interests of people, putting them first and providing care that is person-centred, safe and compassionate.
- Safely lead and manage the nursing care, demonstrating appropriate prioritization, delegation and assignment of care to others involved in patient care
- Able to organise and prioritise own workload
- Able to develop and share assessment, planning, decision making and goal setting when working with people, their families
- Ability to deal with non- routine and unpredictable nature of workload and work with high levels of concentration.
- Competent IT Skills
- Be able to work flexibly within the service needs
Desirable
- Develop the role of the Nurse in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development.
- Demonstrate appreciation and understanding of clinical budgeting and financial management
- Demonstrate appreciation of the perinatal context of neonatal care and the monitoring and scrutiny that drives neonatal quality improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Apply Now
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Locum Respiratory Consultant
George Eliot Hospital NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 230-22144229-PCD-AB
Job summary
Locum Respiratory Consultant
10 sessions per week
Fixed Term 12 months
Salary: £113,565 - £150,569 per annum
Closing Date: Friday 2nd October 2026
Interview Date: October (TBC)
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
We are looking for an enthusiastic candidate ideally with extensive experience within general respiratory medicine including pleural diseases. They will also have the opportunity to develop and update clinical pathways already in place for pulmonary embolism and pneumonia.
About us
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:
Effective Open Communication
Excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local healthcare provider that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Details
Date posted
03 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
230-22144229-PCD-AB
Job locations
George Eliot Hospital
College Street
Nuneaton
CV10 7DJ
United Kingdom
Job description
Job responsibilities
- This is an additional post which has been created mainly to backfill existing clinical work and with a view to developing Sleep and Ventilation services. The successful candidate will have ample opportunity to lead the service development within Sleep and Ventilation.
- We are looking for an enthusiastic candidate ideally with extensive experience within general respiratory medicine including pleural diseases. They will also have the opportunity to develop and update clinical pathways already in place for pulmonary embolism and pneumonia.
- The trust provides Ebus services and is developing thoracoscopy services, working towards being an independent service provider.
- A dedicated SDEC (Same day emergency care unit) and PACU (planned ambulatory care unit) have been operational since 2020. The Respiratory Physicians do three clinics a week (2 pleural and 1 Respiratory Hot clinic). These deal with patients referred urgently from the Emergency Department and particularly those with pleural effusions. There is also a pathway for ambulatory management of suspected pulmonary embolism (PE). Both pathways require an enthusiastic physician to lead and develop these further.
- The Respiratory Physicians provide an in-reach service for the 42 bedded Acute Medicine Unit. Early review of patients with respiratory failure, respiratory tract infections and pleural effusions is particularly important, but cannot always be provided due to leave. With increasing numbers of Respiratory Physicians this service will be provided more reliably.
- Respiratory Services at the trust are currently delivered by 4 consultant physicians and 1 Specialist doctor. In addition to 1 Speciality Trainee and 1 Trust Grade Registrar there are 2 lung cancer nurses, 3 COPD nurses who run an Early Discharge Service and 2 asthma nurses (1 WTE). A physiotherapist supports the bronchiectasis clinics. Each Consultant has a dedicated 0.49 WTE Band 4 secretary with 1 WTE typist supporting the service.
- The respiratory ward has 27 beds. Nursing staff are trained to set up NIV for patients with an acute exacerbation of COPD and in the after care of patients with chest drains. The ward is the step-down facility for ITU, with the ability to provide high flow nasal canula support within the ward. The respiratory physicians provide ad hoc input for patients on ITU.
- The lung function unit has 3 WTE physiologists who do full lung function testing, mannitol bronchial challenge test, skin prick testing, home sleep studies and CPAP set up for OSA, cardiopulmonary exercise testing and run a HOS-AR service with the COPD nurses. New equipment was installed in September 2019.
- The Department runs a TB clinic every 4 weeks. This is supported by a TB clinical nurse specialist. A monthly meeting at University Hospital Coventry & Warwickshire provides expert advice for patients with interstitial lung disease. A weekly radiology meeting allows review of imaging with the radiologists.
- The Respiratory Physicians do bronchoscopy, EBUS and thoracoscopy in the JAG accredited endoscopy unit.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Job description
Job responsibilities
- This is an additional post which has been created mainly to backfill existing clinical work and with a view to developing Sleep and Ventilation services. The successful candidate will have ample opportunity to lead the service development within Sleep and Ventilation.
- We are looking for an enthusiastic candidate ideally with extensive experience within general respiratory medicine including pleural diseases. They will also have the opportunity to develop and update clinical pathways already in place for pulmonary embolism and pneumonia.
- The trust provides Ebus services and is developing thoracoscopy services, working towards being an independent service provider.
- A dedicated SDEC (Same day emergency care unit) and PACU (planned ambulatory care unit) have been operational since 2020. The Respiratory Physicians do three clinics a week (2 pleural and 1 Respiratory Hot clinic). These deal with patients referred urgently from the Emergency Department and particularly those with pleural effusions. There is also a pathway for ambulatory management of suspected pulmonary embolism (PE). Both pathways require an enthusiastic physician to lead and develop these further.
- The Respiratory Physicians provide an in-reach service for the 42 bedded Acute Medicine Unit. Early review of patients with respiratory failure, respiratory tract infections and pleural effusions is particularly important, but cannot always be provided due to leave. With increasing numbers of Respiratory Physicians this service will be provided more reliably.
- Respiratory Services at the trust are currently delivered by 4 consultant physicians and 1 Specialist doctor. In addition to 1 Speciality Trainee and 1 Trust Grade Registrar there are 2 lung cancer nurses, 3 COPD nurses who run an Early Discharge Service and 2 asthma nurses (1 WTE). A physiotherapist supports the bronchiectasis clinics. Each Consultant has a dedicated 0.49 WTE Band 4 secretary with 1 WTE typist supporting the service.
- The respiratory ward has 27 beds. Nursing staff are trained to set up NIV for patients with an acute exacerbation of COPD and in the after care of patients with chest drains. The ward is the step-down facility for ITU, with the ability to provide high flow nasal canula support within the ward. The respiratory physicians provide ad hoc input for patients on ITU.
- The lung function unit has 3 WTE physiologists who do full lung function testing, mannitol bronchial challenge test, skin prick testing, home sleep studies and CPAP set up for OSA, cardiopulmonary exercise testing and run a HOS-AR service with the COPD nurses. New equipment was installed in September 2019.
- The Department runs a TB clinic every 4 weeks. This is supported by a TB clinical nurse specialist. A monthly meeting at University Hospital Coventry & Warwickshire provides expert advice for patients with interstitial lung disease. A weekly radiology meeting allows review of imaging with the radiologists.
- The Respiratory Physicians do bronchoscopy, EBUS and thoracoscopy in the JAG accredited endoscopy unit.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person Specification
Educational & Qualification
Essential
- Entry on GMC Specialist Register via CCT (proposed CCT date must be within 6 months of interview) - CESR or European Community Rights.
- MRCP Intercollegiate or equivalent
- MBBS (or equivalent)
Desirable
- An appropriate higher degree (MD, PhD or equivalent)
Experience & Knowledge
Essential
- Thorough & broad training in Adult Respiratory Medicine
- Competent to perform Bronchoscopy
- Teaching and commitment to education post- and under-graduate levels
Desirable
- oHigher qualification in education
Academic Achievements
Essential
- Evidence of completed and published research
- Instigated, designed and completed audit projects and protocols
- Able to demonstrate successful participation in audit
Desirable
- Experience of having supervised and supported research students
Key Skills
Essential
- Effective written (including record keeping) and verbal communication skills
- Excellent interpersonal skills with ability to use tact, diplomacy, negotiation and persuasion as well as authority
- Interested in developing innovative ways of delivering patient care
- Ability to be a flexible team member
Desirable
- Attended a course in NHS leadership
- Evidence of having organised events and led professional groups
Other
Essential
- Fluent in verbal and written English
- Awareness and respect for colleagues, patients and relatives' dignity, privacy, integrity, cultural and religious beliefs
- Ability to remain calm and work effectively in pressure situations
- Good previous attendance record
- Satisfactory Criminal Records Bureau Disclosure and/or Certificate of Good Conduct (Police Check) from country of residence
Person Specification
Educational & Qualification
Essential
- Entry on GMC Specialist Register via CCT (proposed CCT date must be within 6 months of interview) - CESR or European Community Rights.
- MRCP Intercollegiate or equivalent
- MBBS (or equivalent)
Desirable
- An appropriate higher degree (MD, PhD or equivalent)
Experience & Knowledge
Essential
- Thorough & broad training in Adult Respiratory Medicine
- Competent to perform Bronchoscopy
- Teaching and commitment to education post- and under-graduate levels
Desirable
- oHigher qualification in education
Academic Achievements
Essential
- Evidence of completed and published research
- Instigated, designed and completed audit projects and protocols
- Able to demonstrate successful participation in audit
Desirable
- Experience of having supervised and supported research students
Key Skills
Essential
- Effective written (including record keeping) and verbal communication skills
- Excellent interpersonal skills with ability to use tact, diplomacy, negotiation and persuasion as well as authority
- Interested in developing innovative ways of delivering patient care
- Ability to be a flexible team member
Desirable
- Attended a course in NHS leadership
- Evidence of having organised events and led professional groups
Other
Essential
- Fluent in verbal and written English
- Awareness and respect for colleagues, patients and relatives' dignity, privacy, integrity, cultural and religious beliefs
- Ability to remain calm and work effectively in pressure situations
- Good previous attendance record
- Satisfactory Criminal Records Bureau Disclosure and/or Certificate of Good Conduct (Police Check) from country of residence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
George Eliot Hospital NHS Trust
Address
George Eliot Hospital
College Street
Nuneaton
CV10 7DJ
United Kingdom
Employer's website
http://www.geh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
George Eliot Hospital NHS Trust
Address
George Eliot Hospital
College Street
Nuneaton
CV10 7DJ
United Kingdom
Employer's website
http://www.geh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0576-26-0003
Job summary
As part of the Hospice in Your Home Team (HIYH) the post holder will work as a Paramedic to support palliative and end of life patients within their own homes.
Working as part of a multidisciplinary team alongside Registered Nurses and Palliative Care Assistants, the Paramedic will work in a pair to provide a responsive, mobile service undertaking short visits to several patients across the shift. You will provide comprehensive patient assessments, develop and implement person-centred care plans, deliver clinical care, and support patients and families during periods of changing need. The role requires travel within the geographical boundaries of Nottinghamshire Hospices referral criteria.
The role is designed to provide a timely response to referrals and changing clinical presentations, helping patients remain safely at home wherever possible while ensuring compassionate, holistic care.
You will line manage an allocated group of Palliative Care Assistants (contracted) and Health Care Assistants (Bank).
As this is a newly established role, the successful candidate will have the opportunity to help shape and develop the contribution of paramedics within hospice community services.
Main duties of the job
Working as part of a multidisciplinary team alongside Registered Nurses and Palliative Care Assistants, the Paramedic will work in a pair to provide a responsive, mobile service undertaking short visits to several patients across the shift. You will provide comprehensive patient assessments, develop and implement person-centred care plans, deliver clinical care, and support patients and families during periods of changing need. The role requires travel within the geographical boundaries of Nottinghamshire Hospices referral criteria. The role is designed to provide a timely response to referrals and changing clinical presentations, helping patients remain safely at home wherever possible while ensuring compassionate, holistic care.
About us
Why youll love working here
Nottinghamshire Hospice is a great place to work!
As a charity were able to be creative, fleet of foot and inspiring in our approach to our services and how we work together.
Our values are embedded into the Hospice:
Compassion Being inclusive; being kind and having empathy; empowering others; having integrity and being patient.
Trust Being authentic; unified; loyal; accountable; trustworthy; responsible; reliable and professional.
Ambition- The growth of the Hospice; being courageous; getting the right outcomes and results; improvement of our services; being the best version of ourselves for the benefit of each other and our service users.
Were the leading Nottinghamshire provider and influencer of , with ambitions to make a real difference to all those diagnosed with a life-limiting or terminal illness. We have been established for 40 years and are at the heart of our communities who rely on our care and support.
If youre looking for an opportunity to work for a local charity and be part of a great care movement then this is the opportunity for you.
Our benefits- 5 weeks holiday pay plus Bank Holidays,
- Expenses paid at 45p per mile,
- Pension Scheme,
- Medical cover,
- Staff referral scheme- Earn up to £1,000.00,
- Comprehensive training provided,
- Employee Assistance Programme, including private GP access,
- Bluelight Card discount scheme,
- Free DBS check and Uniform.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£32,666 a year Basic annual salary based on 36 hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0576-26-0003
Job locations
Nottinghamshire Hospice
384 Woodborough Road
Nottingham
NG3 4JF
United Kingdom
Job description
Job responsibilities
Clinical
- Compassionately care for palliative & end of life care patients and those important to them.
- Compassionately care for palliative & end of life care patients and those important to them.
- Undertake holistic assessments and dynamic environmental risk assessments.
- Assess physical, psychological, emotional and social needs, recognising changes in patient condition and responding appropriately.
- Develop, implement and evaluate individualised care plans in partnership with patients, families and the multidisciplinary team.
- Report back to the HIYH RN Lead on all clinical matters and provide timely & accurate handovers to the HIYH Administrators as required.
- Deliver high-quality clinical care within own scope of practice.
- Recognise deteriorating patients and escalate concerns appropriately.
- Monitor symptom control and communicate changes promptly to the wider clinical team.
- Support patients to remain in their preferred place of care whenever clinically appropriate.
- Maintain accurate, contemporaneous and legally compliant clinical records.
- Have the ability to challenge decisions made by others if they are against policy or not in the best interest of the patient.
- Engage in sensitive and complex communication with patients, relatives and carers.
- Provide support, empathy and reassurance in the delivery of patient care.
- Be able to communicate at all levels throughout the organisation and wider healthcare system, in a mature, professional, kind and reasoned manner.
- Communicate with and care for distressed, anxious and worried patients/relatives.
- Take responsibility to ensure adherence to Hospice policies and procedures.
- Demonstrate good team working skills and commitment to working effectively within the HIYH Service.
Responsive Community Care & Planning
- Respond promptly to referrals and urgent requests for assessment across the Hospice in Your Home service.
- Prioritise workload according to clinical urgency.
- Make autonomous clinical decisions within professional competence while seeking senior advice where appropriate.
- Work flexibly across a seven-day service including day, evening and night shifts.
- Develop person-centred care plans that reflect patients' wishes, preferences and goals.
- Review care plans regularly and adapt interventions according to changing needs.
- Ensure care planning supports dignity, comfort and quality of life.
Management and Team Working
- Ensure that manual handling guidelines are adhered to rigorously.
- Supervise a small team of Palliative Care Assistants/Health Care Assistants.
- Delegate work appropriately, ensuring safe and effective delivery of care.
- Provide guidance, support and informal teaching to Palliative Care Assistants/Health Care Assistants.
- Promote effective communication within the clinical team.
- Contribute positively to the development of the new Paramedic role within the Hospice.
Communication:
- Build therapeutic relationships with patients and those important to them.
- Communicate sensitively during difficult and emotional situations.
- Participate in multidisciplinary meetings and handovers.
- Provide clear, accurate verbal and written communication with colleagues and external agencies.
Legal, Ethical & Professional Responsibilities
- Maintain registration with the Health and Care Professions Council (HCPC).
- Practice in accordance with HCPC Standards of Proficiency and Standards of Conduct, Performance and Ethics.
- Maintain professional competence through continuing professional development.
- Participate in clinical supervision/reflective practice, PAC and mandatory training.
- Work within Nottinghamshire Hospice policies, procedures and governance frameworks.
Quality, Governance & Administration
- Participate in audit, quality improvement and service evaluation activities.
Promote a culture of continuous learning and compassionate care.
Work collaboratively with GPs, community nursing teams, specialist palliative care professionals and other healthcare providers.
Maintain accurate record keeping using SystmOne and paper documentation where appropriate.
Complete all appropriate forms/documentation within the given time span and submit to the Hospice as required.
Provide an accurate handover to the HIYH Administrators as required ensuring any concerns are escalated in a timely manner.
Health & Safety/Risk
- Take reasonable precautions to ensure that the patient and the patients property is safeguarded and to report if deemed necessary.
- Undertake dynamic Risk Assessments as required.
- Work within all Hospice Health & Safety policies.
- Report incidents, risks and safeguarding concerns in accordance with organisational policy.
- Maintain infection prevention and control standards.
- Assess patients and environmental risks and follow all Hospice policies and procedures.
Safe use of a range of equipment including
- Hoists
- Slide sheets
- Wheelchairs
- Electric or patients own bed
- Oxygen concentrators
Feed pumps (within scope of competence)
Job description
Job responsibilities
Clinical
- Compassionately care for palliative & end of life care patients and those important to them.
- Compassionately care for palliative & end of life care patients and those important to them.
- Undertake holistic assessments and dynamic environmental risk assessments.
- Assess physical, psychological, emotional and social needs, recognising changes in patient condition and responding appropriately.
- Develop, implement and evaluate individualised care plans in partnership with patients, families and the multidisciplinary team.
- Report back to the HIYH RN Lead on all clinical matters and provide timely & accurate handovers to the HIYH Administrators as required.
- Deliver high-quality clinical care within own scope of practice.
- Recognise deteriorating patients and escalate concerns appropriately.
- Monitor symptom control and communicate changes promptly to the wider clinical team.
- Support patients to remain in their preferred place of care whenever clinically appropriate.
- Maintain accurate, contemporaneous and legally compliant clinical records.
- Have the ability to challenge decisions made by others if they are against policy or not in the best interest of the patient.
- Engage in sensitive and complex communication with patients, relatives and carers.
- Provide support, empathy and reassurance in the delivery of patient care.
- Be able to communicate at all levels throughout the organisation and wider healthcare system, in a mature, professional, kind and reasoned manner.
- Communicate with and care for distressed, anxious and worried patients/relatives.
- Take responsibility to ensure adherence to Hospice policies and procedures.
- Demonstrate good team working skills and commitment to working effectively within the HIYH Service.
Responsive Community Care & Planning
- Respond promptly to referrals and urgent requests for assessment across the Hospice in Your Home service.
- Prioritise workload according to clinical urgency.
- Make autonomous clinical decisions within professional competence while seeking senior advice where appropriate.
- Work flexibly across a seven-day service including day, evening and night shifts.
- Develop person-centred care plans that reflect patients' wishes, preferences and goals.
- Review care plans regularly and adapt interventions according to changing needs.
- Ensure care planning supports dignity, comfort and quality of life.
Management and Team Working
- Ensure that manual handling guidelines are adhered to rigorously.
- Supervise a small team of Palliative Care Assistants/Health Care Assistants.
- Delegate work appropriately, ensuring safe and effective delivery of care.
- Provide guidance, support and informal teaching to Palliative Care Assistants/Health Care Assistants.
- Promote effective communication within the clinical team.
- Contribute positively to the development of the new Paramedic role within the Hospice.
Communication:
- Build therapeutic relationships with patients and those important to them.
- Communicate sensitively during difficult and emotional situations.
- Participate in multidisciplinary meetings and handovers.
- Provide clear, accurate verbal and written communication with colleagues and external agencies.
Legal, Ethical & Professional Responsibilities
- Maintain registration with the Health and Care Professions Council (HCPC).
- Practice in accordance with HCPC Standards of Proficiency and Standards of Conduct, Performance and Ethics.
- Maintain professional competence through continuing professional development.
- Participate in clinical supervision/reflective practice, PAC and mandatory training.
- Work within Nottinghamshire Hospice policies, procedures and governance frameworks.
Quality, Governance & Administration
- Participate in audit, quality improvement and service evaluation activities.
Promote a culture of continuous learning and compassionate care.
Work collaboratively with GPs, community nursing teams, specialist palliative care professionals and other healthcare providers.
Maintain accurate record keeping using SystmOne and paper documentation where appropriate.
Complete all appropriate forms/documentation within the given time span and submit to the Hospice as required.
Provide an accurate handover to the HIYH Administrators as required ensuring any concerns are escalated in a timely manner.
Health & Safety/Risk
- Take reasonable precautions to ensure that the patient and the patients property is safeguarded and to report if deemed necessary.
- Undertake dynamic Risk Assessments as required.
- Work within all Hospice Health & Safety policies.
- Report incidents, risks and safeguarding concerns in accordance with organisational policy.
- Maintain infection prevention and control standards.
- Assess patients and environmental risks and follow all Hospice policies and procedures.
Safe use of a range of equipment including
- Hoists
- Slide sheets
- Wheelchairs
- Electric or patients own bed
- Oxygen concentrators
Feed pumps (within scope of competence)
Person Specification
Qualifications
Essential
- BSc (HONS) in Paramedic Science or equivalent qualification.
Essential Knowledge and Skills
Essential
- Able to demonstrate how you meet the Hospice values of Compassion, Trust and Ambition.
- BSc (Hons) in Paramedic Science or equivalent qualification.
- Post registration experience of working in the acute or community setting.
- Current HCPC registration as a Paramedic.
- Ability to autonomously assess patients and experience of developing and implementing care plans.
- Experience of working within multidisciplinary teams.
- Ability to line manage others.
- Understanding of palliative and end of life care principles.
- Knowledge of clinical assessment and decision making.
- Understanding of safeguarding adults.
- Knowledge of clinical governance and risk management.
- Excellent communication and interpersonal skills.
- Strong assessment and clinical reasoning abilities.
- Ability to prioritise workload effectively.
- Ability to remain calm in complex and rapidly changing situations.
- Competent using a laptop and Microsoft digital systems, with the ability to learn and use SystmOne and other role-specific software following training.
- Flexible and adaptable.
- Professional and accountable.
- Committed to teamwork.
- Motivated to develop a new role within the organisation.
- Possession of a full UK driving licence and ability to drive Hospice vehicles in addition to own vehicle. Access to a car for work, including Business Use car insurance at your own expense.
- Understanding of Data protection and confidentiality.
- Ability to deal with distressing situations and emotive circumstances.
Desirable
- Community experience would be an advantage.
- Use of SystmOne.
- Evidence of continuing professional development in palliative care.
Experience
Essential
- Post registration experience of worming in the acute or community setting.
Experience
Essential
- Post registration experience of worming in the acute or community setting.
Person Specification
Qualifications
Essential
- BSc (HONS) in Paramedic Science or equivalent qualification.
Essential Knowledge and Skills
Essential
- Able to demonstrate how you meet the Hospice values of Compassion, Trust and Ambition.
- BSc (Hons) in Paramedic Science or equivalent qualification.
- Post registration experience of working in the acute or community setting.
- Current HCPC registration as a Paramedic.
- Ability to autonomously assess patients and experience of developing and implementing care plans.
- Experience of working within multidisciplinary teams.
- Ability to line manage others.
- Understanding of palliative and end of life care principles.
- Knowledge of clinical assessment and decision making.
- Understanding of safeguarding adults.
- Knowledge of clinical governance and risk management.
- Excellent communication and interpersonal skills.
- Strong assessment and clinical reasoning abilities.
- Ability to prioritise workload effectively.
- Ability to remain calm in complex and rapidly changing situations.
- Competent using a laptop and Microsoft digital systems, with the ability to learn and use SystmOne and other role-specific software following training.
- Flexible and adaptable.
- Professional and accountable.
- Committed to teamwork.
- Motivated to develop a new role within the organisation.
- Possession of a full UK driving licence and ability to drive Hospice vehicles in addition to own vehicle. Access to a car for work, including Business Use car insurance at your own expense.
- Understanding of Data protection and confidentiality.
- Ability to deal with distressing situations and emotive circumstances.
Desirable
- Community experience would be an advantage.
- Use of SystmOne.
- Evidence of continuing professional development in palliative care.
Experience
Essential
- Post registration experience of worming in the acute or community setting.
Experience
Essential
- Post registration experience of worming in the acute or community setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nottinghamshire Hospice Limited
Address
Nottinghamshire Hospice
384 Woodborough Road
Nottingham
NG3 4JF
United Kingdom
Employer's website
https://www.nottshospice.org/join-our-team/ (Opens in a new tab)
Employer details
Employer name
Nottinghamshire Hospice Limited
Address
Nottinghamshire Hospice
384 Woodborough Road
Nottingham
NG3 4JF
United Kingdom
Employer's website
https://www.nottshospice.org/join-our-team/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Care Assistant
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-CR1736-B
Job summary
Bud Flanagan East Ward is a 16 bedded unit caring for patients with Leukaemia, Myeloma and Lymphoma throughout their treatment pathway. On the ward, we undertake a variety of bone marrow transplants including sibling, unrelated and cord donors. Our partner ward, Bud Flanagan West, cares mainly for patients undergoing autologous transplants and also manages our Ambulatory Inpatient Service.
The unit offers a pleasant environment for patients ensuring their comfort needs are met in a relaxed setting. We are committed to providing the highest quality care and maintain consistently high standards in a professional and friendly atmosphere.
In return for your commitment, we can provide flexible working patterns to help maintain your work/life balance. We are dedicated to supporting all staff and do so by providing individualised professional development opportunities and excellent staff support facilitation.
Main duties of the job
1.1. To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.1.2. To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities1.3. As an integral member of the nursing team work with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
282-CR1736-B
Job locations
Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Job description
Job responsibilities
For further information please refer to the Job Description & Person Specification.
These responsibilities will be carried out under the guidance of the shift coordinator.Clinical Responsibility2.1 To undertake and practice the Care Certificate standards.2.2 Monitoring and recording patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.2.3 Measuring and recording patients height and weight.2.4 Performing venepuncture and venous blood sampling. After training and assessment of competency.2.5 Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.
Job description
Job responsibilities
For further information please refer to the Job Description & Person Specification.
These responsibilities will be carried out under the guidance of the shift coordinator.Clinical Responsibility2.1 To undertake and practice the Care Certificate standards.2.2 Monitoring and recording patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.2.3 Measuring and recording patients height and weight.2.4 Performing venepuncture and venous blood sampling. After training and assessment of competency.2.5 Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.
Person Specification
Education/Qualifications
Essential
- Care Certificate - or the ability to attain the Care certificate within 12 weeks (if working 30 hrs or more) or 20 weeks (if working up to 30 hrs)
- Demonstrable experience of working in a healthcare setting.
- Understanding of working with patients who are critically and chronically ill.
- Evidence of ongoing professional development
Desirable
- NVQ in Health and Social Care Level 2
Experience
Essential
- Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position.
- Experience of working with computers (keyboard skills, data entry)
Desirable
- Experience of working with oncology patients
Skills Abilities/knowledge
Essential
- Evidence of effective interpersonal skills
- Evidence of good organisational skills
- Self-motivated to work under minimal supervision
- Evidence of commitment to customer care initiatives
- Clinical skills (e.g. phlebotomy etc.)
Desirable
- Understanding of working with patients who are critically and chronically ill
Person Specification
Education/Qualifications
Essential
- Care Certificate - or the ability to attain the Care certificate within 12 weeks (if working 30 hrs or more) or 20 weeks (if working up to 30 hrs)
- Demonstrable experience of working in a healthcare setting.
- Understanding of working with patients who are critically and chronically ill.
- Evidence of ongoing professional development
Desirable
- NVQ in Health and Social Care Level 2
Experience
Essential
- Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position.
- Experience of working with computers (keyboard skills, data entry)
Desirable
- Experience of working with oncology patients
Skills Abilities/knowledge
Essential
- Evidence of effective interpersonal skills
- Evidence of good organisational skills
- Self-motivated to work under minimal supervision
- Evidence of commitment to customer care initiatives
- Clinical skills (e.g. phlebotomy etc.)
Desirable
- Understanding of working with patients who are critically and chronically ill
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Clinical Research Nurse
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-CR1855
Job summary
Band 6 Clinical Research Nurse (12-Month Maternity Cover)
An exciting opportunity has arisen for a Band 6 Clinical Research Nurse to join Clinical Trials Unit Urology Chelsea (CTUUC) on a 12-month maternity cover contract.
Our team specialises in prostate, bladder, and urothelial cancers and operates within a highly regarded, fast-paced multidisciplinary environment. Recognised as leaders in the management of urological cancers, we are committed to delivering outstanding patient care alongside pioneering clinical research.
The successful candidate will manage their own caseload of patients enrolled in clinical trials, working closely with both research and clinical colleagues to ensure the highest standards of care. Previous oncology experience is essential, while experience in clinical research is desirable. Applicants should be educated to degree level or possess an equivalent qualification.
You will be responsible for delivering research care in accordance with clinical trial protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines. We are seeking an enthusiastic and motivated individual who can work independently as well as collaboratively within a multidisciplinary team. Excellent communication, organisational, administrative, and IT skills are essential, together with a positive attitude and a willingness to embrace new challenges and initiatives.
Main duties of the job
CTUUC manages a broad and growing research portfolio, encompassing commercial and non-commercial clinical trials, investigator-led studies, translational research incorporating genetic components, and observational studies. This diverse programme offers a unique opportunity to contribute to cutting-edge research while developing specialist expertise in uro-oncology. Maintaining high-quality data collection, proactive patient screening, and exceptional patient care are central to the success of our research programme.
The post also provides continuity of care and ongoing support for patients who often require long-term follow-up and close clinical monitoring throughout their treatment journey.
What We Offero Opportunities to develop and enhance your clinical and research skillso Access to a wide range of internal and external professional development opportunitieso The chance to work as a valued member of an expert multidisciplinary teamo Involvement in innovative research that has the potential to improve outcomes for patients with urological cancers
For Further InformationFor an informal discussion about this role, please contact Bernard Siu, Lead Research Nurse, Clinical Trials Unit Urology Chelsea (CTUUC), via email at [email protected].
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£46,419 to £55,046 a year Per Annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
282-CR1855
Job locations
Royal Marsden Hospital Chelsea
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- To coordinate arrangements required for patients undergoing specialist investigations as part of the research protocol.
- To assess the patient prior to trial treatment, monitor the patient receiving trial treatment and follow the patient up on completion of trial treatment as required by protocol.
- To collect and accurately record data in accordance with requirements of the trial protocol.
- To participate in the design and preparation of research protocols, patient information sheets and other documentation associated with clinical trials, ensuring that these are reviewed and updated as required.
- To safeguard the integrity of the trial by ensuring compliance with ICH GCP guidelines.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
- To coordinate arrangements required for patients undergoing specialist investigations as part of the research protocol.
- To assess the patient prior to trial treatment, monitor the patient receiving trial treatment and follow the patient up on completion of trial treatment as required by protocol.
- To collect and accurately record data in accordance with requirements of the trial protocol.
- To participate in the design and preparation of research protocols, patient information sheets and other documentation associated with clinical trials, ensuring that these are reviewed and updated as required.
- To safeguard the integrity of the trial by ensuring compliance with ICH GCP guidelines.
Person Specification
Education/Qualifications
Essential
- First level registration;
- Post registration oncology qualification or equivalent relevant qualification
- Basic computer Literacy
- Research methods education
- Evidence of Continuing Professional Development
Desirable
- Relevant diploma / degree
- Competence in research orientated PC software (Access, Excel, SPSS)
Experience
Essential
- Experience as a senior staff nurse or above working in a clinical research environment
- Experience as a senior staff nurse in oncology nursing
- Previous experience in clinical speciality of post applied for e.g. haematology, gynaecology, palliative care
- Personal and Leadership Management experience
Person Specification
Education/Qualifications
Essential
- First level registration;
- Post registration oncology qualification or equivalent relevant qualification
- Basic computer Literacy
- Research methods education
- Evidence of Continuing Professional Development
Desirable
- Relevant diploma / degree
- Competence in research orientated PC software (Access, Excel, SPSS)
Experience
Essential
- Experience as a senior staff nurse or above working in a clinical research environment
- Experience as a senior staff nurse in oncology nursing
- Previous experience in clinical speciality of post applied for e.g. haematology, gynaecology, palliative care
- Personal and Leadership Management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Practitioner - Breast Research
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-CR1857
Job summary
An exciting opportunity has arisen for an Assistant Practitioner within the Breast Research Team at The Royal Marsden NHS Foundation Trust. The post holder will be based in Chelsea.
The Royal Marsden is a world leader in cancer research, treatment, and education. Together with our academic partner, The Institute of Cancer Research (ICR), we are the largest comprehensive cancer centre in Europe and the only National Institute of Health Research (NIHR) Biomedical Research Centre (BRC) specialising in cancer in the UK.
We are looking for enthusiastic and self-motivated team members to work alongside the Research Nursing team on our new and existing studies contributing to the ground-breaking research run out of this unit.
Main duties of the job
The Assistant Practitioner is an essential valued member of the unit team appointed to support Registered Nurses (RN) in the delivery of patient care. The role involves contact on a physical and psychological level with patients and their families. The post holder will undertake a range of activities under the supervision of a registered nurse, having been assessed and deemed competent in the activities required.
As part of a multidisciplinary team the post holder will contribute to the efficient service provision by providing clerical, clinical and sample processing support and will take a lead on the handling and storage of tissue samples and survival follow up of long-term clinical trials.
The post holder will carry out assigned duties under direct and indirect supervision of senior nursing staff, assisting in the provision of routine clinical and research care for research participants. They will also provide, a safe environment for the treatment of patients and protection of staff.
Clinical tasks undertaken by the AP will be within their sphere of competence and in line with trust policies. The research nurse team leader will be responsible for ensuring competency is achieved and maintained and as such clinical tasks to be undertaken will therefore be specific to the clinical area.
Continuous professional development is encouraged. Working as a highly valued member of the MDT, we support further study opportunities.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum
Contract
Fixed term
Duration
11 months
Working pattern
Full-time
Reference number
282-CR1857
Job locations
Royal Marsden Hospital Chelsea
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
These responsibilities will be carried out under the guidance of the research nurse:
- To carry out in a responsible and efficient way, the care for patients which has been drawn up in conjunction with the research team.
- To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities
- As an integral member of the nursing team, work with team members to ensure the maintenance of an efficient, safe, clean, and pleasant environment for all patients.
- Maintain compassion, empathy, dignity, comfort, and sensitivity of patients and their relatives at all times
- Monitor and record patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and report any abnormal results to registered nursing staff.
- Measure and record patients height and weight
- Perform venous blood sampling
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
These responsibilities will be carried out under the guidance of the research nurse:
- To carry out in a responsible and efficient way, the care for patients which has been drawn up in conjunction with the research team.
- To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities
- As an integral member of the nursing team, work with team members to ensure the maintenance of an efficient, safe, clean, and pleasant environment for all patients.
- Maintain compassion, empathy, dignity, comfort, and sensitivity of patients and their relatives at all times
- Monitor and record patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and report any abnormal results to registered nursing staff.
- Measure and record patients height and weight
- Perform venous blood sampling
Person Specification
Education/Qualifications
Essential
- Life sciences (or equivalent) degree or relevant experience
Desirable
- Recent GCP training
- Higher Degree qualification (e.g. MSc)
Experience
Essential
- Experience of working in an NHS setting, academic institution, or pharmaceutical company.
- Demonstrable experience of working in a clinical trials setting, or an understanding.
- Detailed knowledge of clinical trials, UK Clinical trial regulations, GCP and regulatory framework.
- Experience of working across boundaries with multidisciplinary teams.
Desirable
- Experience of working in the field of oncology.
- Experience of working in a laboratory and/or with samples
Skills/Abilities
Essential
- Ability to prioritise workload, and adjust own work in light of unexpected events or changing priorities.
- Ability to work effectively to tight deadlines under direction and on own initiative.
- Excellent administrative and organisational skills.
- Excellent IT skills including access, excel and power point.
- Maintain good attention to detail and work with a high level of accuracy.
- Proven problem-solving skills.
- Excellent interpersonal & communication skills with the ability to deal effectively with a wide range of people (e.g. medical & nursing staff, managers, admin staff) in a helpful manner.
Desirable
- Experience of developing systems and processes to allow efficient management and conduct of sample management.
Other Requirements
Essential
- Able to work flexibly to meet the needs of the role.
- Able to work in a proactive manner to identify new risks and issues and flag appropriately.
Desirable
- Willing to travel within the UK and occasionally overseas to attend meetings and conferences.
Person Specification
Education/Qualifications
Essential
- Life sciences (or equivalent) degree or relevant experience
Desirable
- Recent GCP training
- Higher Degree qualification (e.g. MSc)
Experience
Essential
- Experience of working in an NHS setting, academic institution, or pharmaceutical company.
- Demonstrable experience of working in a clinical trials setting, or an understanding.
- Detailed knowledge of clinical trials, UK Clinical trial regulations, GCP and regulatory framework.
- Experience of working across boundaries with multidisciplinary teams.
Desirable
- Experience of working in the field of oncology.
- Experience of working in a laboratory and/or with samples
Skills/Abilities
Essential
- Ability to prioritise workload, and adjust own work in light of unexpected events or changing priorities.
- Ability to work effectively to tight deadlines under direction and on own initiative.
- Excellent administrative and organisational skills.
- Excellent IT skills including access, excel and power point.
- Maintain good attention to detail and work with a high level of accuracy.
- Proven problem-solving skills.
- Excellent interpersonal & communication skills with the ability to deal effectively with a wide range of people (e.g. medical & nursing staff, managers, admin staff) in a helpful manner.
Desirable
- Experience of developing systems and processes to allow efficient management and conduct of sample management.
Other Requirements
Essential
- Able to work flexibly to meet the needs of the role.
- Able to work in a proactive manner to identify new risks and issues and flag appropriately.
Desirable
- Willing to travel within the UK and occasionally overseas to attend meetings and conferences.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Clinical Trial Coordinator
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-CR1856
Job summary
An exciting opportunity has arisen to join the Breast Research team at The Royal Marsden as a Clinical Trial Coordinator.
The Royal Marsden has an internationally recognised reputation for cancer research and is at the forefront of developing and delivering innovative treatments for patients. Our Breast Research team manages a diverse and high-profile portfolio of clinical trials, offering an excellent opportunity to develop your clinical research career within a busy, supportive and experienced team.
As a Clinical Trial Coordinator, you will take day-to-day responsibility for a portfolio of clinical trials, supporting studies from set-up through to delivery and close-out. You will work closely with investigators, research nurses, sponsors, pharmaceutical companies, the Clinical R&D team and other departments across the Trust to ensure studies are delivered safely, efficiently and in accordance with Good Clinical Practice and regulatory requirements.
Main duties of the job
We are looking for a highly organised and motivated individual with experience of working within a clinical trial setting. You will have excellent attention to detail, strong written and verbal communication skills and the ability to manage competing priorities across a varied workload.
Strong IT skills, including confidence using Microsoft Excel, and experience of data entry and data management are essential. Recent GCP training and either a Life Sciences degree or equivalent relevant experience are also required.
Experience within the NHS and/or oncology research would be advantageous, as would a good understanding of the regulatory framework governing clinical research.
This role offers an excellent opportunity for someone looking to build on their existing clinical trials experience, take greater ownership of study delivery and develop within a world-leading cancer research environment.
The post is based across The Royal Marsden's Chelsea and Sutton sites, with travel between sites and home working as required and agreed with the line manager.
If you are organised, proactive, detail-focused and enthusiastic about delivering high-quality clinical research, we would love to hear from you.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
282-CR1856
Job locations
The Royal Marsden Hospital Chelsea
Chelsea
SW3 5JJ
United Kingdom
Job description
Job responsibilities
Key responsibilities will include:
- Coordinating the set-up and ongoing management of clinical trials within the Breast Research portfolio
- Acting as a key point of contact for sponsors, investigators, research teams and support departments
- Maintaining essential trial documentation and Investigator Site Files
- Supporting regulatory submissions and trial amendments
- Maintaining screening, recruitment, training and delegation records
- Coordinating monitoring visits, audits and responses to findings
- Supporting accurate and timely trial data management and reporting
- Monitoring trial activity, recruitment and study progress
- Supporting trial finance processes, including the timely raising of invoices
- Ensuring trials are managed in accordance with GCP, Trust SOPs and relevant regulatory requirements
Job description
Job responsibilities
Key responsibilities will include:
- Coordinating the set-up and ongoing management of clinical trials within the Breast Research portfolio
- Acting as a key point of contact for sponsors, investigators, research teams and support departments
- Maintaining essential trial documentation and Investigator Site Files
- Supporting regulatory submissions and trial amendments
- Maintaining screening, recruitment, training and delegation records
- Coordinating monitoring visits, audits and responses to findings
- Supporting accurate and timely trial data management and reporting
- Monitoring trial activity, recruitment and study progress
- Supporting trial finance processes, including the timely raising of invoices
- Ensuring trials are managed in accordance with GCP, Trust SOPs and relevant regulatory requirements
Person Specification
Education / Qualifications
Essential
- Recent GCP training
- Life Sciences (or equivalent) degree or relevant experience
Experience
Essential
- Demonstrable experience of working in a clinical trial setting
Desirable
- Experience of working in the NHS or equivalent
- Experience of working in the field of oncology
Skills
Essential
- Excellent administrative and organisational skills
- Excellent IT skills including excel
- Experience of data entry and data management
- Excellent oral and written communication skills
- Ability to interact confidently with experts and non-experts
- Good attention to detail
- Ability to maintain adherence to written procedures
Desirable
- Understanding of clinical trials and regulations governing clinical research
Other
Essential
- Able to work on both sites and from home to be flexible to meet the needs of the role
Desirable
- Willingness to travel within the UK and occasionally overseas to attend meetings and conferences
Person Specification
Education / Qualifications
Essential
- Recent GCP training
- Life Sciences (or equivalent) degree or relevant experience
Experience
Essential
- Demonstrable experience of working in a clinical trial setting
Desirable
- Experience of working in the NHS or equivalent
- Experience of working in the field of oncology
Skills
Essential
- Excellent administrative and organisational skills
- Excellent IT skills including excel
- Experience of data entry and data management
- Excellent oral and written communication skills
- Ability to interact confidently with experts and non-experts
- Good attention to detail
- Ability to maintain adherence to written procedures
Desirable
- Understanding of clinical trials and regulations governing clinical research
Other
Essential
- Able to work on both sites and from home to be flexible to meet the needs of the role
Desirable
- Willingness to travel within the UK and occasionally overseas to attend meetings and conferences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital Chelsea
Chelsea
SW3 5JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital Chelsea
Chelsea
SW3 5JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Programme Lead - Commercial
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-P1865
Job summary
The Royal Marsden Private Care Division is entering an exciting period of growth and transformation, and we are seeking experienced Programme Leads to join our high-performing senior team.
These newly established roles will play a pivotal part in delivering the Private Care Growth Strategy, leading complex programmes that support service development, operational transformation, commercial growth and sustainable income generation. Working across multiple stakeholders and workstreams, you will help deliver initiatives that enhance patient experience, increase capacity and utilisation, and optimise performance.
We are looking for dynamic individuals with exceptional programme management skills, strong analytical capability and the ability to influence at all levels of the organisation. Whether your expertise is operational transformation or commercial development, you will have the opportunity to lead strategically significant programmes that directly contribute to the future growth of The Royal Marsden Private Care.
Main duties of the job
The Programme Lead - Commercial will lead and deliver a portfolio of strategically significant commercial growth programmes within The Royal Marsden Private Care Division.
The post holder will provide expert programme management and commercial leadership, with responsibility for the development and delivery of strategically significant commercial programmes arising from the Private Care Growth Strategy. The role will lead complex commercial programmes from concept through to implementation and benefits realisation, including market analysis, business case development, service design, stakeholder engagement, performance monitoring and project delivery.
Working closely with the Commercial Director, senior clinicians, operational leaders, finance colleagues, marketing teams and external partners, the post holder will drive the successful delivery of high-value commercial initiatives that support sustainable growth of the Division and contribute to the ongoing success of The Royal Marsden Private Care.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
282-P1865
Job locations
The Royal Marsden Hospital
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
2.1. Lead and coordinate the delivery of major commercial growth initiatives across the Private Care Division including:
Development and expansion of priority service areas
Growth of domestic and international markets
Initiatives to strengthen referral pathways and retain activity
Development of new patient and payer markets
Programmes to enhance clinician engagement and cross-referral
Optimisation of existing commercial services and patient pathways
2.2. Develop and maintain programme plans, implementation schedules, milestones, risk registers and reporting frameworks.
2.3. Ensure programmes are delivered within agreed scope, timescales, quality standards and financial parameters.
2.4. Manage programme interdependencies and ensure alignment between multiple commercial, operational and clinical workstreams.
2.5. Identify, assess and escalate programme risks, issues and barriers to delivery, developing mitigating actions as required.
2.6. Lead programme mobilisation and implementation, determining and coordinating the programme delivery approach and ensuring successful transition into operational delivery.
2.7 Maintain oversight of programme outcomes and ensure delivery of agreed benefits and return on investment.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
2.1. Lead and coordinate the delivery of major commercial growth initiatives across the Private Care Division including:
Development and expansion of priority service areas
Growth of domestic and international markets
Initiatives to strengthen referral pathways and retain activity
Development of new patient and payer markets
Programmes to enhance clinician engagement and cross-referral
Optimisation of existing commercial services and patient pathways
2.2. Develop and maintain programme plans, implementation schedules, milestones, risk registers and reporting frameworks.
2.3. Ensure programmes are delivered within agreed scope, timescales, quality standards and financial parameters.
2.4. Manage programme interdependencies and ensure alignment between multiple commercial, operational and clinical workstreams.
2.5. Identify, assess and escalate programme risks, issues and barriers to delivery, developing mitigating actions as required.
2.6. Lead programme mobilisation and implementation, determining and coordinating the programme delivery approach and ensuring successful transition into operational delivery.
2.7 Maintain oversight of programme outcomes and ensure delivery of agreed benefits and return on investment.
Person Specification
Education/Qualifications
Essential
- Educated to master's degree level in a relevant subject, or able to demonstrate an equivalent level of highly developed specialist knowledge acquired through postgraduate study and/or specialist training and extensive relevant experience.
- Highly developed specialist knowledge of programme and project management, change and transformation methodologies, business case development, financial appraisal, programme governance and benefits realisation, underpinned by theoretical knowledge and significant practical experience.
- Evidence of continuing professional development
- Specialist knowledge of healthcare operational management, capacity, and demand management, service redesign, workforce planning and transformation within a complex healthcare environment.
Experience
Essential
- Significant experience leading complex programmes or transformation projects within healthcare
- Experience of business case development and benefits realisation
- Experience managing competing priorities across multiple workstreams
- Experience of governance, assurance and reporting to senior committees
- Experience working with senior clinical and operational stakeholders
- Significant experience of managing programme budgets, including budget setting, expenditure control, financial forecasting and variance management
Desirable
- Experience delivering capacity, utilisation or service redesign
- Experience supporting private healthcare or commercial service development
Knowledge
Essential
- Knowledge of programme and project management methodologies
- Understanding of healthcare operational performance and service transformation
- Advanced computer skills, particularly Excel and PowerPoint
Skills
Essential
- Excellent written and verbal communication skills
- Ability to present complex information to senior audiences
- Strong analytical and problem-solving skills
- Ability to interpret operational and financial data
- Excellent organisational and planning skills
- Ability to influence and negotiate with senior stakeholders
- Ability to manage multiple priorities and meet deadlines
- Ability to lead change and drive service improvement
- Ability to work autonomously and use initiative
Person Specification
Education/Qualifications
Essential
- Educated to master's degree level in a relevant subject, or able to demonstrate an equivalent level of highly developed specialist knowledge acquired through postgraduate study and/or specialist training and extensive relevant experience.
- Highly developed specialist knowledge of programme and project management, change and transformation methodologies, business case development, financial appraisal, programme governance and benefits realisation, underpinned by theoretical knowledge and significant practical experience.
- Evidence of continuing professional development
- Specialist knowledge of healthcare operational management, capacity, and demand management, service redesign, workforce planning and transformation within a complex healthcare environment.
Experience
Essential
- Significant experience leading complex programmes or transformation projects within healthcare
- Experience of business case development and benefits realisation
- Experience managing competing priorities across multiple workstreams
- Experience of governance, assurance and reporting to senior committees
- Experience working with senior clinical and operational stakeholders
- Significant experience of managing programme budgets, including budget setting, expenditure control, financial forecasting and variance management
Desirable
- Experience delivering capacity, utilisation or service redesign
- Experience supporting private healthcare or commercial service development
Knowledge
Essential
- Knowledge of programme and project management methodologies
- Understanding of healthcare operational performance and service transformation
- Advanced computer skills, particularly Excel and PowerPoint
Skills
Essential
- Excellent written and verbal communication skills
- Ability to present complex information to senior audiences
- Strong analytical and problem-solving skills
- Ability to interpret operational and financial data
- Excellent organisational and planning skills
- Ability to influence and negotiate with senior stakeholders
- Ability to manage multiple priorities and meet deadlines
- Ability to lead change and drive service improvement
- Ability to work autonomously and use initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bank Midwife Practitioner
Lewisham and Greenwich NHS Trust View all jobs
Posted 1 month(s) ago
Reference: C9197-26-0809
Job summary
The post holder will be required to provide the full remit of midwifery care for
women / birthing people / birthing people. The post holder should have a philosophy that is client centred, promotes choice and actively uses approaches to give clients the birth they want.
Midwives will work within a team including maternity support workers to provide appropriate care for women / birthing people and their families.
The teaching and supervision of student midwives is expected and encouraged.
The post holder will be designated to take charge of a ward area in the absence of
the person who has continuing responsibility.
The post holder is expected to work in any area required to cover service needs and demands.
Main duties of the job
The post holder will be required to provide the full remit of midwifery care for Women/ birthing people.
The post holder should have a philosophy that is client centred, promotes choice and actively uses approaches to clients the birth they want.
Midwives will work within a team including maternity support workers to provide appropriate care for women/birthing people and their families.
The teaching and supervision of student midwives is expected and encouraged.
The post holder will be designated to take charge of a ward area in the absence of
the person who has continuing responsibility.
The post holder is expected to work in any area required to cover service needs and demands.
As a bank midwife you will have access to our training and development study days.
Joining our Midwifery Bank offers you the opportunity to experience working in both our Community and Hospital setting enabling you to see how the trust operates with the possibility of then obtaining a substantive post.
Please read the Personal and Job specifications carefully. You should provide evidence in your application of the qualities required and why you would be an asset to our Bank Midwifery team. You must be competent in suturing and cannulation.
This post is not suitable for Newly Qualified Midwives.
If you would like more information regarding the post please contact Bola Aluko, Inpatient matron at UHL on [email protected] or Zoe manton, inpatient matron [email protected]
About us
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley.
With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Marys Hospital in Sidcup.
The Trust has 7,500 staff and we have recently invested in our workforce to grow our establishment across a number of key services. In 2020 we won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work. We are accredited as a flexible working employer offering a number of flexible working options for staff. We are also accredited as a London Living Wage employer for our substantive, bank and contractors
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£25.66 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
C9197-26-0809
Job locations
Lewisham Hospital Nhs Trust
Lewisham High Street
London
SE13 6LH
United Kingdom
Queen Elizabeth Hospital Nhs Trust
Stadium Road
LONDON
SE18 4QH
United Kingdom
Job description
Job responsibilities
1.1 Maintain a high standard of midwifery care based on evidence based practice
1.2 Promote infant feeding throughout pregnancy and help with infant feeding, as
determined by women / birthing peoples informed choice.
1.3 Keep up to date with changes and developments in midwifery care and
participate in any research projects applicable to the maternity unit.
1.4 Be confident and competent in all areas of midwifery, therefore able to carry
out total midwifery care during the whole period of admission.
1.5 Participate in review of clinical practice.
1.6 Maintain statutory records any other records that are required locally,
including maternity computer systems, e.g. iCare.
1.7 Can demonstrate competence in perineal repair & cannulation.
1.8 Complete mandatory training, including four x CTG workshops annually.
1.9 Give clinical guidance to other colleagues as required.
1.10 Act as a Mentor to student midwives and maintain Live sign-off status.
1.11 Plan, organise and participate in Parent Education teaching in the
department.
Professional:
2.1 Maintain NMC registration and ensure that the Notification of Intention to Practice is submitted annually.
2.2 Revalidate with NMC every three years, by providing appropriate evidence to their confirmer as requested.
2.3 Practice in accordance with the NMC Code of Conduct and the Midwives Rules. Ensure that other NMC documents/standards and Trust guidelines are adhered to. Maintain and develop professional knowledge and competence in accordance with NMC recommendations.
2.4 Plan and provide individualised care based on careful history taking, medical and social assessment as early in pregnancy as possible.
2.5 To promote and maintain standards of professional practice in order to enhance
quality of care for clients.
2.6 Work within the agreed guidelines, policies and practices and participate in the review of guidelines and practice.
2.7 Be accountable for maintaining a safe and responsible approach to own sphere of practice. Ensure good communication with appropriate team professionals/ agencies/clients using discretion and maintaining confidentiality and a level of continuity and quality of care.
2.8 Always maintain legible and contemporary records, reflecting the
management of care.
2.9 Communicate information effectively with clients to assist them in making
informed choice regarding maternity care.
2.10 Be aware of the Data Protection Act, Information Governance and
confidentiality rules.
2.11 Work towards the aims and objectives of the Trusts Nursing and Midwifery
Strategy.
2.12 Always maintain the Trust values.
2.13 Safeguarding children: maintain knowledge of recognition of safeguarding
concerns. When appropriate initiate the referral to social services. Liaise
closely with social services and other team members.
2.14 Attend an annual review as recommended by the NMC. Liaise
with the PMA for professional issues, which affect the
safety of the mother/birthing person and baby.
3.1 Participate in the multidisciplinary approach to individualised care. Encourage
effective communication with medical, midwifery colleagues and external
agencies, particularly labour ward colleagues.
3.2 Have an awareness of the budgetary implications for the Directorate. Maintain a
responsible attitude to spending within that budget.
3.3 Follow appropriate procedures and report incidents/accidents with regard to
Health and Safety. This job involves contact with blood, tissue and other bodily
fluids. Knowledge of how to deal with spillages and the disposal of such fluids is
essential.
3.4 Attend relevant mandatory in-service training including CTG, obstetric
emergencies, child protection, Health and Safety training updates on an annual
basis in accordance with national recommendations and Trust guidelines.
3.5 Report sick leave in accordance with the Directorate guidelines.
3.6 Maintain effective communication links with Senior Management Team and
participate in Individual Performance Reviews.
3.7 To have knowledge of the risk management strategy for the maternity unit and to
ensure that risk trigger events are reported appropriately using the IT system.
3.8 To assist the Lead midwife (Band 7) in the day to day management of the area and act up to the post as required.
3.9 To provide support for newly appointed or rotational midwives.
4.0 Report complaints, incidents and accidents to the Team Leader and assist in
their investigation and resolution.
4.1 Attend relevant ward, team and departmental meetings as required.
Job description
Job responsibilities
1.1 Maintain a high standard of midwifery care based on evidence based practice
1.2 Promote infant feeding throughout pregnancy and help with infant feeding, as
determined by women / birthing peoples informed choice.
1.3 Keep up to date with changes and developments in midwifery care and
participate in any research projects applicable to the maternity unit.
1.4 Be confident and competent in all areas of midwifery, therefore able to carry
out total midwifery care during the whole period of admission.
1.5 Participate in review of clinical practice.
1.6 Maintain statutory records any other records that are required locally,
including maternity computer systems, e.g. iCare.
1.7 Can demonstrate competence in perineal repair & cannulation.
1.8 Complete mandatory training, including four x CTG workshops annually.
1.9 Give clinical guidance to other colleagues as required.
1.10 Act as a Mentor to student midwives and maintain Live sign-off status.
1.11 Plan, organise and participate in Parent Education teaching in the
department.
Professional:
2.1 Maintain NMC registration and ensure that the Notification of Intention to Practice is submitted annually.
2.2 Revalidate with NMC every three years, by providing appropriate evidence to their confirmer as requested.
2.3 Practice in accordance with the NMC Code of Conduct and the Midwives Rules. Ensure that other NMC documents/standards and Trust guidelines are adhered to. Maintain and develop professional knowledge and competence in accordance with NMC recommendations.
2.4 Plan and provide individualised care based on careful history taking, medical and social assessment as early in pregnancy as possible.
2.5 To promote and maintain standards of professional practice in order to enhance
quality of care for clients.
2.6 Work within the agreed guidelines, policies and practices and participate in the review of guidelines and practice.
2.7 Be accountable for maintaining a safe and responsible approach to own sphere of practice. Ensure good communication with appropriate team professionals/ agencies/clients using discretion and maintaining confidentiality and a level of continuity and quality of care.
2.8 Always maintain legible and contemporary records, reflecting the
management of care.
2.9 Communicate information effectively with clients to assist them in making
informed choice regarding maternity care.
2.10 Be aware of the Data Protection Act, Information Governance and
confidentiality rules.
2.11 Work towards the aims and objectives of the Trusts Nursing and Midwifery
Strategy.
2.12 Always maintain the Trust values.
2.13 Safeguarding children: maintain knowledge of recognition of safeguarding
concerns. When appropriate initiate the referral to social services. Liaise
closely with social services and other team members.
2.14 Attend an annual review as recommended by the NMC. Liaise
with the PMA for professional issues, which affect the
safety of the mother/birthing person and baby.
3.1 Participate in the multidisciplinary approach to individualised care. Encourage
effective communication with medical, midwifery colleagues and external
agencies, particularly labour ward colleagues.
3.2 Have an awareness of the budgetary implications for the Directorate. Maintain a
responsible attitude to spending within that budget.
3.3 Follow appropriate procedures and report incidents/accidents with regard to
Health and Safety. This job involves contact with blood, tissue and other bodily
fluids. Knowledge of how to deal with spillages and the disposal of such fluids is
essential.
3.4 Attend relevant mandatory in-service training including CTG, obstetric
emergencies, child protection, Health and Safety training updates on an annual
basis in accordance with national recommendations and Trust guidelines.
3.5 Report sick leave in accordance with the Directorate guidelines.
3.6 Maintain effective communication links with Senior Management Team and
participate in Individual Performance Reviews.
3.7 To have knowledge of the risk management strategy for the maternity unit and to
ensure that risk trigger events are reported appropriately using the IT system.
3.8 To assist the Lead midwife (Band 7) in the day to day management of the area and act up to the post as required.
3.9 To provide support for newly appointed or rotational midwives.
4.0 Report complaints, incidents and accidents to the Team Leader and assist in
their investigation and resolution.
4.1 Attend relevant ward, team and departmental meetings as required.
Person Specification
Experience
Essential
- Post Registration experience of at least 12 months
- Be proficient in the use of natural methods of pain relief including Hydrotherapy.
- Ability to assess and plan care for women / birthing people in all aspects of midwifery care.
- Evidence of ability to take charge in the absence of their direct Line Manager.
- Knowledge of how to access emergency services in both
- hospital and community setting.
- Can interpret CTGs and identify features which deviate from accepted parameters of normality.
- Experienced in resuscitation of the newborn.
Desirable
- NLS Provider course
- Examination of Newborn course
- Waterbirth course
Personal Qualities
Essential
- Passionate about
- advocating for women / birthing people.
- Able to work autonomously and as a member of a team.
- Enthusiastic, flexible, motivated, reliable punctual. Kind & caring individual.
Qualifications
Essential
- Registered Midwife
- Practice assessor
Desirable
- BSc Honours or MA/MSc (or working towards)
Knowledge and Skills
Essential
- Demonstrate midwifery skills, underpinned by current evidence. To include
- Fetal surveillance and appropriate escalation when deviations occur.
- Competence in advocating for clients to have the birth they want.
- Competent in suturing & cannulation.
- Competent in the promotion of breast feeding
Desirable
- Is competent in delivering
- antenatal parent education
- session/committed to
- achieve competence within 6 months of appointment.
Person Specification
Experience
Essential
- Post Registration experience of at least 12 months
- Be proficient in the use of natural methods of pain relief including Hydrotherapy.
- Ability to assess and plan care for women / birthing people in all aspects of midwifery care.
- Evidence of ability to take charge in the absence of their direct Line Manager.
- Knowledge of how to access emergency services in both
- hospital and community setting.
- Can interpret CTGs and identify features which deviate from accepted parameters of normality.
- Experienced in resuscitation of the newborn.
Desirable
- NLS Provider course
- Examination of Newborn course
- Waterbirth course
Personal Qualities
Essential
- Passionate about
- advocating for women / birthing people.
- Able to work autonomously and as a member of a team.
- Enthusiastic, flexible, motivated, reliable punctual. Kind & caring individual.
Qualifications
Essential
- Registered Midwife
- Practice assessor
Desirable
- BSc Honours or MA/MSc (or working towards)
Knowledge and Skills
Essential
- Demonstrate midwifery skills, underpinned by current evidence. To include
- Fetal surveillance and appropriate escalation when deviations occur.
- Competence in advocating for clients to have the birth they want.
- Competent in suturing & cannulation.
- Competent in the promotion of breast feeding
Desirable
- Is competent in delivering
- antenatal parent education
- session/committed to
- achieve competence within 6 months of appointment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Lewisham Hospital Nhs Trust
Lewisham High Street
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Lewisham Hospital Nhs Trust
Lewisham High Street
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Apply Now
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Programme Lead - Operations
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-P1866
Job summary
The Royal Marsden Private Care Division is entering an exciting period of growth and transformation, and we are seeking experienced Programme Leads to join our high-performing senior team.
These newly established roles will play a pivotal part in delivering the Private Care Growth Strategy, leading complex programmes that support service development, operational transformation, commercial growth and sustainable income generation. Working across multiple stakeholders and workstreams, you will help deliver initiatives that enhance patient experience, increase capacity and utilisation, and optimise performance.
We are looking for dynamic individuals with exceptional programme management skills, strong analytical capability and the ability to influence at all levels of the organisation. Whether your expertise is operational transformation or commercial development, you will have the opportunity to lead strategically significant programmes that directly contribute to the future growth of The Royal Marsden Private Care.
Main duties of the job
The Programme Lead - Operations will be responsible for leading and delivering a portfolio of strategically significant operational transformation programmes within The Royal Marsden Private Care Division.The post holder will provide expert programme management leadership and specialist advice, with responsibility for the delivery of a portfolio of strategic programmes arising from the Private Care Growth Strategy, ensuring agreed operational, financial and service objectives are achieved.The role will lead complex programmes involving multiple stakeholders, develop business cases and implementation plans, coordinate governance arrangements, and ensure benefits realisation following programme delivery.The post holder will work closely with senior clinical, operational, commercial, workforce, estates and finance colleagues to drive the successful delivery of major capacity, utilisation and service development initiatives.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
282-P1866
Job locations
The Royal Marsden Hospital
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
2.1. Lead and coordinate the delivery of major operational growth initiatives across the Private Care division including:
Capacity assessment, optimisation and expansion programmes
Mobilisation and implementation of approved operational developments
Delivery of service improvement and utilisation initiatives
Implementation of new services aligned with strategic growth priorities
Development of robust business cases and oversight of approved projects through to delivery
2.2. Develop and maintain comprehensive programme plans, implementation schedules, milestones and reporting frameworks.
2.3. Ensure programmes are delivered within agreed scope, timescales, quality standards and budgetary parameters.
2.4. Manage programme interdependencies and ensure alignment between concurrent workstreams.
2.5. Identify, assess, manage and escalate programme risks, issues and delivery barriers.
2.6. Lead programme mobilisation and implementation, determining and coordinating the programme delivery approach and ensuring successful transition into operational delivery.
2.7. Maintain oversight of programme outcomes and ensure delivery of agreed benefits.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
2.1. Lead and coordinate the delivery of major operational growth initiatives across the Private Care division including:
Capacity assessment, optimisation and expansion programmes
Mobilisation and implementation of approved operational developments
Delivery of service improvement and utilisation initiatives
Implementation of new services aligned with strategic growth priorities
Development of robust business cases and oversight of approved projects through to delivery
2.2. Develop and maintain comprehensive programme plans, implementation schedules, milestones and reporting frameworks.
2.3. Ensure programmes are delivered within agreed scope, timescales, quality standards and budgetary parameters.
2.4. Manage programme interdependencies and ensure alignment between concurrent workstreams.
2.5. Identify, assess, manage and escalate programme risks, issues and delivery barriers.
2.6. Lead programme mobilisation and implementation, determining and coordinating the programme delivery approach and ensuring successful transition into operational delivery.
2.7. Maintain oversight of programme outcomes and ensure delivery of agreed benefits.
Person Specification
Education/Qualifications
Essential
- Educated to master's degree level in a relevant subject, or able to demonstrate an equivalent level of highly developed specialist knowledge acquired through postgraduate study and/or specialist training and extensive relevant experience
- Highly developed specialist knowledge of programme and project management, change and transformation methodologies, business case development, financial appraisal, programme governance and benefits realisation, underpinned by theoretical knowledge and significant practical experience.
- Evidence of continuing professional development
- Specialist knowledge of healthcare operational management, capacity, and demand management, service redesign, workforce planning and transformation within a complex healthcare environment.
Experience
Essential
- Significant experience leading complex programmes or transformation projects within healthcare
- Experience of business case development and benefits realisation
- Experience managing competing priorities across multiple workstreams
- Experience of governance, assurance and reporting to senior committees
- Experience working with senior clinical and operational stakeholders
- Significant experience of managing programme budgets, including budget setting, expenditure control, financial forecasting and variance management.
Desirable
- Experience delivering capacity, utilisation or service redesign
- Experience supporting private healthcare or commercial service development
Knowledge
Essential
- Knowledge of programme and project management methodologies
- Understanding of healthcare operational performance and service transformation
- Advanced computer skills, particularly Excel and PowerPoint
Skills
Essential
- Excellent written and verbal communication skills
- Ability to present complex information to senior audiences
- Strong analytical and problem-solving skills
- Ability to interpret operational and financial data
- Excellent organisational and planning skills
- Ability to influence and negotiate with senior stakeholders
- Ability to manage multiple priorities and meet deadlines
- Ability to lead change and drive service improvement
- Ability to work autonomously and use initiative
Person Specification
Education/Qualifications
Essential
- Educated to master's degree level in a relevant subject, or able to demonstrate an equivalent level of highly developed specialist knowledge acquired through postgraduate study and/or specialist training and extensive relevant experience
- Highly developed specialist knowledge of programme and project management, change and transformation methodologies, business case development, financial appraisal, programme governance and benefits realisation, underpinned by theoretical knowledge and significant practical experience.
- Evidence of continuing professional development
- Specialist knowledge of healthcare operational management, capacity, and demand management, service redesign, workforce planning and transformation within a complex healthcare environment.
Experience
Essential
- Significant experience leading complex programmes or transformation projects within healthcare
- Experience of business case development and benefits realisation
- Experience managing competing priorities across multiple workstreams
- Experience of governance, assurance and reporting to senior committees
- Experience working with senior clinical and operational stakeholders
- Significant experience of managing programme budgets, including budget setting, expenditure control, financial forecasting and variance management.
Desirable
- Experience delivering capacity, utilisation or service redesign
- Experience supporting private healthcare or commercial service development
Knowledge
Essential
- Knowledge of programme and project management methodologies
- Understanding of healthcare operational performance and service transformation
- Advanced computer skills, particularly Excel and PowerPoint
Skills
Essential
- Excellent written and verbal communication skills
- Ability to present complex information to senior audiences
- Strong analytical and problem-solving skills
- Ability to interpret operational and financial data
- Excellent organisational and planning skills
- Ability to influence and negotiate with senior stakeholders
- Ability to manage multiple priorities and meet deadlines
- Ability to lead change and drive service improvement
- Ability to work autonomously and use initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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ACP Academic Lead
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 282-OD1795
Job summary
ACP Academic Lead - The Royal Marsden SchoolBand 8b | 1 Year Fixed-term | Part-time (0.8 WTE) Location: Chelsea/SuttonAs part of one of the world's leading cancer centres, our School delivers specialist postgraduate and professional education that combines academic excellence with real-world clinical insight.This is a unique opportunity for an experienced academic or clinically active professional with a passion for advanced clinical practice and a flair for innovative teaching. If you are ready to influence cancer education, we would love to hear from you.
Main duties of the job
We are seeking a passionate and dynamic individual to bridge the gap between academic excellence and clinical innovation, helping to drive forward The Royal Marsden School's vision to transform cancer care by inspiring, challenging and developing innovative health professionals through outstanding education and clinically informed practice.
The Advanced Clinical Practice Academic Lead will provide strategic leadership for the development, delivery and continuous enhancement of Advanced Clinical Practice (ACP) education across The Royal Marsden School. Working at the interface between academia and clinical practice, the postholder will ensure that ACP education remains relevant, evidence-based and responsive to the evolving needs ofcancer services, patients and the advanced practice workforce.
The postholder will lead the ongoing development of the School's ACP educational portfolio, ensuring alignment with local workforce priorities, contemporary models of care and national frameworks for advanced practice. Through curriculum leadership, educational innovation, scholarship and quality enhancement, they will contribute to the preparation of ACPs who are equipped to meet the complex challenges of modern cancer care.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£75,328 to £86,114 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
282-OD1795
Job locations
The Royal Marsden Chelsea
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- Contribute to the ongoing development of Advanced Clinical Practice across the Trust, ensuring alignment with relevant national and regional frameworks.
- Contribute to the delivery of the Royal Marsden Schools strategic vision by supporting the development of innovative, evidence-based education that transforms cancer care.
- Maintain, monitor and develop academic and educational excellence for the MSc in Advanced Clinical Practice in Cancer Care programme.
- Lead on the audit and evaluation of Advanced Practice roles in the Trust.
- Maintain and develop personal clinical expertise, credibility, and professional development in line with requirements of relevant professional body and the NHS England Multiprofessional framework for advanced practice.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- Contribute to the ongoing development of Advanced Clinical Practice across the Trust, ensuring alignment with relevant national and regional frameworks.
- Contribute to the delivery of the Royal Marsden Schools strategic vision by supporting the development of innovative, evidence-based education that transforms cancer care.
- Maintain, monitor and develop academic and educational excellence for the MSc in Advanced Clinical Practice in Cancer Care programme.
- Lead on the audit and evaluation of Advanced Practice roles in the Trust.
- Maintain and develop personal clinical expertise, credibility, and professional development in line with requirements of relevant professional body and the NHS England Multiprofessional framework for advanced practice.
Person Specification
Education/Qualifications
Essential
- Registered Health Care Professional.
- MSc in Advanced Clinical Practice or equivalent clinical experience.
- Evidence of ongoing professional development to demonstrate advanced clinical decision making.
- Qualified Non-Medical Prescriber
- Cancer Specialist Qualification
Desirable
- Recognised Teaching Qualification recordable with NMC or other professional body
- Fellowship of HEA Clinical Supervision or coaching qualification
- Leadership and/or management qualification
Experience
Essential
- Experience of teaching and supervising learning in higher education or in a formal practice setting.
- Recent expert clinical practice.
- Experience of clinical leadership role during career.
- Substantial post registration experience and be able to demonstrate significant experience as a qualified ACP.
- Experience of research and quality improvement.
- Evidence of leading change across at organisational level.
Desirable
- Experience of SACT
- Experience of acute oncology
- Experience of curriculum development and preparing for validation events
- Experience of quality assurance processes in higher education and for HEE
Knowledge
Essential
- Knowledge/experience of teaching/supervision in a variety of settings
- Experience of strategic educational development
- Knowledge of research methods and processes
- Current knowledge of health/education policies/standards and requirements from Professional bodies.
- Knowledge of HEE ACP multi professional framework
- Knowledge of workplace clinical supervision for ACP
- Knowledge of health care/educational leadership
- Knowledge of clinical assessment and decision making.
Desirable
- Knowledge of current care of individuals with cancer
Skills/Abilities
Essential
- Ability to deliver innovate and creative educational activities.
- Excellent communication skills - able to influence and communicate with people at all levels.
- Strategic knowledge of local and national issues facing Advanced Practice.
- Able to work autonomously and set own objectives.
- Flexible - willing and able to embrace new ideas and change.
- Highly developed problem-solving and change management skills.
- Sound administrative/organisational skills.
- Ability to work as a team player and good communicator.
- Ability to act as a role model to all staff.
- Computer literate using Outlook, Word, and Power Point.
Desirable
- Knowledge of technological approaches for online teaching & learning
Other Requirements
Essential
- Genuinely committed to upholding the Royal Marsden Values
- Compassionate, kind and caring.
- Able to be self- directive in day-to-day work and act as autonomous practitioner.
- Able to reflect on own and others' practice.
- Ability to liaise and work with other organisations and professional groups.
- Possess highly developed negotiation skills.
- Considering others' and own physical, psychological, and emotional needs.
- Able to adapt to a constantly changing environment and new demands.
Person Specification
Education/Qualifications
Essential
- Registered Health Care Professional.
- MSc in Advanced Clinical Practice or equivalent clinical experience.
- Evidence of ongoing professional development to demonstrate advanced clinical decision making.
- Qualified Non-Medical Prescriber
- Cancer Specialist Qualification
Desirable
- Recognised Teaching Qualification recordable with NMC or other professional body
- Fellowship of HEA Clinical Supervision or coaching qualification
- Leadership and/or management qualification
Experience
Essential
- Experience of teaching and supervising learning in higher education or in a formal practice setting.
- Recent expert clinical practice.
- Experience of clinical leadership role during career.
- Substantial post registration experience and be able to demonstrate significant experience as a qualified ACP.
- Experience of research and quality improvement.
- Evidence of leading change across at organisational level.
Desirable
- Experience of SACT
- Experience of acute oncology
- Experience of curriculum development and preparing for validation events
- Experience of quality assurance processes in higher education and for HEE
Knowledge
Essential
- Knowledge/experience of teaching/supervision in a variety of settings
- Experience of strategic educational development
- Knowledge of research methods and processes
- Current knowledge of health/education policies/standards and requirements from Professional bodies.
- Knowledge of HEE ACP multi professional framework
- Knowledge of workplace clinical supervision for ACP
- Knowledge of health care/educational leadership
- Knowledge of clinical assessment and decision making.
Desirable
- Knowledge of current care of individuals with cancer
Skills/Abilities
Essential
- Ability to deliver innovate and creative educational activities.
- Excellent communication skills - able to influence and communicate with people at all levels.
- Strategic knowledge of local and national issues facing Advanced Practice.
- Able to work autonomously and set own objectives.
- Flexible - willing and able to embrace new ideas and change.
- Highly developed problem-solving and change management skills.
- Sound administrative/organisational skills.
- Ability to work as a team player and good communicator.
- Ability to act as a role model to all staff.
- Computer literate using Outlook, Word, and Power Point.
Desirable
- Knowledge of technological approaches for online teaching & learning
Other Requirements
Essential
- Genuinely committed to upholding the Royal Marsden Values
- Compassionate, kind and caring.
- Able to be self- directive in day-to-day work and act as autonomous practitioner.
- Able to reflect on own and others' practice.
- Ability to liaise and work with other organisations and professional groups.
- Possess highly developed negotiation skills.
- Considering others' and own physical, psychological, and emotional needs.
- Able to adapt to a constantly changing environment and new demands.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clerical Officer (Histopathology)
Sheffield Teaching Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 190-1801-DIR
Job summary
The South Yorkshire and Bassetlaw (SYB) Pathology Partnership fully integrates the pathology services delivered on behalf of the Partner Trusts within the Integrated Care System (ICS) footprint; Barnsley Hospital NHS Foundation Trust, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust, Sheffield Children's NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust and The Rotherham NHS Foundation Trust.
The Pathology Partnership will provide the best possible service for patients and clinicians; improving health outcomes, delivering quality and efficiency benefits and ensuring a sustainable workforce for the longer term.
Applications are invited from enthusiastic, suitably qualified individuals to provide a daily clerical support service within the Histopathology Department within South Yorkshire and Bassetlaw Pathology. The post holder will provide a range of administrative and secretarial support in this busy and interesting department.
The successful candidate will have effective secretarial and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritising workload and meeting deadlines, whilst also being able to work in a team.
Full in-service training will be provided. The successful candidate will be based in the Histopathology Department at Doncaster Royal Infirmary.
Main duties of the job
Provide an efficient and effective clerical support service within the Histopathology Department including to the Histopathology laboratory and Consultant Histopathologists.
Carry out routine administrative and clerical duties for the department, ensuring standards are maintained and deadlines are met.
Be a first point of contact for all direct enquiries (including telephone enquiries), ensure these are acted upon appropriately.
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
STHFT operates with a budget of £1.2 bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.
As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.
The South Yorkshire and Bassetlaw Pathology Partnership are invested in training, developing, and supporting staff in all aspects including academic courses from certificates of achievement, registration, specialist and higher specialist IBMS portfolios, apprenticeships and leadership and management qualifications.
We pride ourselves in enabling opportunity across all our sites to develop staff and provide a strong and sustained service for the future.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa/pro rata for part time staff
Contract
Permanent
Working pattern
Part-time
Reference number
190-1801-DIR
Job locations
Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office or laboratory environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS.
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Person Specification
Education and Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Experience of working within an office or laboratory environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS.
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Employer's website
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Safety Officer
The Dudley Group NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 253-0926-8247802
Job summary
The post holder will have a key role in maintaining an effective service to support clinical and corporate services in the effective and timely notification, management, investigation, and response to all Patient Safety Incident's.
The postholder will work closely with staff and managers across Trust services to ensure all pertinent details about each incident are accurately recorded in the Trust's incident management system (Datix). They will work with investigation leads to provide facilitated support and ensure the timely provision of all incident investigation updates, investigation reports, action plans and quality assurance documents.
Main duties of the job
To support the Patient Safety Team in the daily management of the incident reporting process and associated work streams across the Trust
To act as the day-to-day point of contact for staff regarding the reporting for all incidents, dealing with queries and providing advice and support as required
To carry out a daily review of all incidents reported on Datix to challenge the completeness of information, accuracy or severity, and to ensure the appropriate action and level of response has been initiated
Effectively deal with all written and verbal enquiries responsively, deciding upon and initiating appropriate follow up action required promptly.
To escalate any identified potential PSII's to the Patient Safety Manager and Deputy Patient Safety Manager
To identify incidents requiring discussion at the Incident Decision & Learning Group for potential PSIRF response
Ensure the Datix system is continually updated to provide a 'live' record of progress and accurate reporting
Identify non-compliant areas for escalation to managers and leads, where incident responses have not been completed within set timescale or there are outstanding actions after the due completion date
To contribute to the effective integration of patient safety/clinical risk with other quality governance and accountability programmes and functions
Support the process for reporting to Learning from Patient Safety Events (LFPSE)
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
253-0926-8247802
Job locations
Russell's Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent experience.
Knowledge and Training
Essential
- To have IT and high-level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word, and Excel (Microsoft office).
Desirable
- Knowledge of NHS Governance process, in particular incident management
Experience
Essential
- Understanding of the NHS governance and quality agenda
- Ability to work with colleagues at all levels and to liaise on sensitive and important issues
- Experience of managing complex and sensitive information
Desirable
- Knowledge of the DATIX electronic incident reporting system
Planning & Organisational Skills
Essential
- Able to self-generate & manage own workload to meet the needs of organisation
- Ability to prioritize and manage competing demands
Communication & Relationship Skills
Essential
- Effective interpersonal and facilitation skills and supporting others
- Excellent written/verbal communication skills
- Ability to communicate sensitively with a tactful and diplomatic approach regarding matters that may be upsetting or stressful for staff
Analytical & Judgement Skills
Essential
- Ability and willingness to handle highly confidential information without compromising confidentially
- Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent experience.
Knowledge and Training
Essential
- To have IT and high-level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word, and Excel (Microsoft office).
Desirable
- Knowledge of NHS Governance process, in particular incident management
Experience
Essential
- Understanding of the NHS governance and quality agenda
- Ability to work with colleagues at all levels and to liaise on sensitive and important issues
- Experience of managing complex and sensitive information
Desirable
- Knowledge of the DATIX electronic incident reporting system
Planning & Organisational Skills
Essential
- Able to self-generate & manage own workload to meet the needs of organisation
- Ability to prioritize and manage competing demands
Communication & Relationship Skills
Essential
- Effective interpersonal and facilitation skills and supporting others
- Excellent written/verbal communication skills
- Ability to communicate sensitively with a tactful and diplomatic approach regarding matters that may be upsetting or stressful for staff
Analytical & Judgement Skills
Essential
- Ability and willingness to handle highly confidential information without compromising confidentially
- Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell's Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Employer's website
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell's Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10419
Job summary
37.5 hours per week.
We are seeking to recruit an experienced Community Mental Health Practitioner (MHP) to work as part of the new multi-disciplinary Core Community Mental Health Service delivering specialist mental health interventions.
You will be joining the Community Mental Health Services at an exciting time influencing how Community Mental Health Care will be delivered and leading local services in providing outstanding care in the community for Service Users.
As a Community Mental Health Practitioner you will have the opportunity to provide a range of evidence based, recovery focussed interventions on both an individual and group basis to service users and their carers. Additionally you will have the opportunity to work collaboratively with and provide consultation to the wider support networks.
"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
You will, as part of a Multi Disciplinary Team in accordance with Livewell policies, work collaboratively with service users with a significant degree of mental health complexity, their carers and other agencies, enabling them to access mental health specialist support when required in line with Recovery and Trauma Informed Principles.
You will manage a defined caseload, working closely with other statutory and non statutory agencies to provide specialist mental health assessment and evidenced based treatments (both individual and group work based) for people with severe and enduring mental health difficulties and complex presentations through. You will deliver care in line with agreed principles and policies.
You will act as shift lead on a rota basis, coordinating the service delivery, prioritising workload and providing clinical advice to junior staff.
You will also be able to offer consultation to other services and contribute to multi agency forum, you will contribute to the training of others.
You will participate in, and chair, Risk Management and Professionals meetings.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B9832-2026-NM-10419
Job locations
Cumberland Centre
Damerel Close
Plymouth
PL1 4JZ
United Kingdom
Avon House
Mount Gould Hospital
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
The post holder will be expected to be able to make clear clinical decisions based on the analysis of often complex presenting difficulties; this can include being the decision maker in terms of the onward care plan for patients experiencing crisis mental health needs.
To receive and triage referrals for the teams.
Undertake holistic and comprehensive bio-psychosocial assessment of patients referred to the service.
Utilise a range of highly specialised clinical skills appropriate to the needs of individual patients and the clinical/ home setting in which they are seen
Ability to match patient need with available skills and resources.
Work closely with peer support workers and volunteers to enhance patient experience.
Provide a consultation-liaison service to clinicians and clinical teams referring to the teams. This will include giving specialist advice on care, treatment and patients management issues.
To be part of a multi-disciplinary team approach responding to individuals requiring a same day response or signposting due to a mental health crisis
To provide skilled telephone advice to referrers, patients, and carers
To provide skilled telephone-based support to help contain a crisis and avoid further escalation of an issue
To offer an urgent mental health assessments and appointments in a location most convenient/appropriate for the patient; this may be in their home, GP surgery or Emergency Department.
To provide MH assessment to patients deemed to be at risk of inpatient psychiatric admission, presenting with acute mental health disturbance of a functional nature.
Identify the most appropriate intervention required for patient, with an emphasis on positive risk management, and refer, as necessary.
Following assessments provide high quality assessment reports/letters to the relevant professionals. Monitor reports by junior staff to ensure they are of the same standards.
Maintain high standards of integrity when communicating with patients and others.
Demonstrate ability to use IT systems effectively including email and clinical systems used by the team.
Possess a good working knowledge of mental health legislation including Mental Health Act, Mental Capacity Act and Deprivation of Liberty safeguards and use this in relation to advising and planning care, independently or with other professionals.
The post holder will provide nursing care and other interventions in the setting most appropriate to meet the patients needs.
Emergency judgments and clinical decision-making.
Maintain high standards of clinical care to patients.
Formulate care plans, implement, and evaluate them alongside patients and carers ensuring informed consent is obtained.
Demonstrates safe clinical skills when providing care for patients receiving specialist treatments e.g., commencement of Clozaril in the community or supporting a patient through ECT treatment.
To work within their professional registration (NMC, HCPC, BCAP) only.
5.1 Responsibility for People Management
Provide clinical supervision and line management supervision for junior members of staff.
Have the ability to challenge staff where the standard falls below expectations.
Have the ability to foster capability and support staff to develop.
Assist in education programmes provided for junior staff.
Provide mentorship for students both formally and informally.
Participate regularly in recruitment and selection of staff.
The post holder will actively participate in line management supervision with the Team Manager of the Team.
Provide line management for junior staff.
The post holder will actively participate in clinical supervision in accordance with Livewell SW policy.
The post holder will actively participate in the Livewell SW appraisal system and provide appraisals for junior staff.
Support the Team Practice Leads in the effective running of the team and monitoring of standards through effective clinical supervision of junior staff.
To take a clinical lead in absence of managers/ Practice leads.
5.2 Responsibility for financial and/or physical resources
To comply with Livewell Southwest financial policies and procedures.
Exercise a duty of care in relation to use of the organisations equipment and resources in a cost-effective manner.
To maintain equipment as issued to them by Livewell Southwest for the job role - Lone working devise, mobile phone and IT equipment.
The post holder would be responsible for the safe storage and stock control levels of medication (NMC registered).
The post holder would be expected to be an authorised signatory for the ordering and authorisation of medication. (NMC registered).
5.3 Responsibility for administration
Maintain all records used by the team securely in line with the organisations policy and local practice.
The post holder will be responsible for updating their own practice, knowledge, and skills within their sphere of practice including Livewell SW mandatory training.
Knowledge of Mental Health and Mental Health service delivery.
To take a lead role in the co-ordination of shift ensuring appropriate allocation of work with the available skill mix utilising, prioritising, negotiation, and delegation skills.
Regularly take a lead in clinical meetings ensuring all patients are reviewed and decisions and plans are put into action and represent the patients views.
Liaise with other services to arrange appointments that both meet patient and service demands.
Responsible for electronic contacts and monitor the standard of work of junior staff.
Maintain confidentiality of the patients as per policy whilst sharing information when appropriate to do so.
Keep accurate and contemporaneous electronic/written patient records and comply with professional and organisational record keeping policies.
Comply with local and national policies in relation to confidentiality and information sharing protocols.
5.4 Responsibility for people who use our services
Advise referrers/family/patients, medical and other professional staff on the management of patients and contribute to care planning to meet identified needs.
Conduct risk assessments on all patients presenting to the service in line with up-to-date guidance and Livewell Southwest policy. The post holder will have highly developed risk assessment skills to manage complex presentations.
Evaluate effectiveness of care interventions with all disciplines of staff, adjusting care plans where necessary.
To provide skilled telephone advice to referrers, patients, and carers
Refer and signpost people to appropriate mental health services as required both within and outside of the organisations area. Assist people to complete self-referrals when this is in their best interests.
Involve carers and families of people with mental health needs, providing support and advice as needed.
Provide education to patients and carers to enhance their knowledge therefore improving longer-term concordance.
Promote RECOVERY
Provide education to patients and carers in line with current policy and good practice guidelines.
Demonstrate the ability to analyse often large amounts of complex information from a range of other services, assimilate these and their relevance to a persons mental health needs.
Formulate a clinical opinion including an assessment of risk and advise on an appropriate care plan.
Take a lead role in the collaboration and the planning of individual care with patient, carer, other Teams and Services. Including maintaining the safety of patients, staff, and the public in challenging, potentially violent situations.
Adhere to the Policy for the Safe, Secure and Handling of Medicines and local Home Treatment protocols ensuring patients receive medication in a safe and timely fashion.
Assess and monitor the effect of medication and report observations to medical staff.
5.5 Responsibility for implementation of policy and/or service developments
Expected to take an active role in the development of the teams including the formulation of protocols.
Provide a positive role in clinical audit and evaluation of teams to ensure high levels of clinical effectiveness.
Demonstrate a commitment to the improvement of patient care in relation to development of the service provided for all adults with mental health problems.
5.6 Other Responsibilities
Be required to have ability to travel to other clinical sites for attendance at meetings.
Ability to plan the safest most cost-effective route for community visits.
The post holder will be required to work over a 7 day period.
Act as a role model for all staff.
The post holder will behave in a manner that does not bring the team or Livewell SW into disrepute.
Demonstrate the ability to manage conflicting demands on time and the ability to prioritise clinical work effectively.
Demonstrate the ability to organise work schedules as well as re-prioritising work in light of changing demand.
The post holder will be individually accountable for their practice in accordance with the NMC professional Code of Conduct or Health and Care Professions Council.
Adhere to Policy and Legislation relating to Mental Health e.g., Mental Health Act 1983, Mental capacity act 2005, Equal Opportunity Law, Disability Discrimination Act, Human Rights Act, person centred framework (PCF).
Please see attached full Job Description and Person Specification for full details
Job description
Job responsibilities
The post holder will be expected to be able to make clear clinical decisions based on the analysis of often complex presenting difficulties; this can include being the decision maker in terms of the onward care plan for patients experiencing crisis mental health needs.
To receive and triage referrals for the teams.
Undertake holistic and comprehensive bio-psychosocial assessment of patients referred to the service.
Utilise a range of highly specialised clinical skills appropriate to the needs of individual patients and the clinical/ home setting in which they are seen
Ability to match patient need with available skills and resources.
Work closely with peer support workers and volunteers to enhance patient experience.
Provide a consultation-liaison service to clinicians and clinical teams referring to the teams. This will include giving specialist advice on care, treatment and patients management issues.
To be part of a multi-disciplinary team approach responding to individuals requiring a same day response or signposting due to a mental health crisis
To provide skilled telephone advice to referrers, patients, and carers
To provide skilled telephone-based support to help contain a crisis and avoid further escalation of an issue
To offer an urgent mental health assessments and appointments in a location most convenient/appropriate for the patient; this may be in their home, GP surgery or Emergency Department.
To provide MH assessment to patients deemed to be at risk of inpatient psychiatric admission, presenting with acute mental health disturbance of a functional nature.
Identify the most appropriate intervention required for patient, with an emphasis on positive risk management, and refer, as necessary.
Following assessments provide high quality assessment reports/letters to the relevant professionals. Monitor reports by junior staff to ensure they are of the same standards.
Maintain high standards of integrity when communicating with patients and others.
Demonstrate ability to use IT systems effectively including email and clinical systems used by the team.
Possess a good working knowledge of mental health legislation including Mental Health Act, Mental Capacity Act and Deprivation of Liberty safeguards and use this in relation to advising and planning care, independently or with other professionals.
The post holder will provide nursing care and other interventions in the setting most appropriate to meet the patients needs.
Emergency judgments and clinical decision-making.
Maintain high standards of clinical care to patients.
Formulate care plans, implement, and evaluate them alongside patients and carers ensuring informed consent is obtained.
Demonstrates safe clinical skills when providing care for patients receiving specialist treatments e.g., commencement of Clozaril in the community or supporting a patient through ECT treatment.
To work within their professional registration (NMC, HCPC, BCAP) only.
5.1 Responsibility for People Management
Provide clinical supervision and line management supervision for junior members of staff.
Have the ability to challenge staff where the standard falls below expectations.
Have the ability to foster capability and support staff to develop.
Assist in education programmes provided for junior staff.
Provide mentorship for students both formally and informally.
Participate regularly in recruitment and selection of staff.
The post holder will actively participate in line management supervision with the Team Manager of the Team.
Provide line management for junior staff.
The post holder will actively participate in clinical supervision in accordance with Livewell SW policy.
The post holder will actively participate in the Livewell SW appraisal system and provide appraisals for junior staff.
Support the Team Practice Leads in the effective running of the team and monitoring of standards through effective clinical supervision of junior staff.
To take a clinical lead in absence of managers/ Practice leads.
5.2 Responsibility for financial and/or physical resources
To comply with Livewell Southwest financial policies and procedures.
Exercise a duty of care in relation to use of the organisations equipment and resources in a cost-effective manner.
To maintain equipment as issued to them by Livewell Southwest for the job role - Lone working devise, mobile phone and IT equipment.
The post holder would be responsible for the safe storage and stock control levels of medication (NMC registered).
The post holder would be expected to be an authorised signatory for the ordering and authorisation of medication. (NMC registered).
5.3 Responsibility for administration
Maintain all records used by the team securely in line with the organisations policy and local practice.
The post holder will be responsible for updating their own practice, knowledge, and skills within their sphere of practice including Livewell SW mandatory training.
Knowledge of Mental Health and Mental Health service delivery.
To take a lead role in the co-ordination of shift ensuring appropriate allocation of work with the available skill mix utilising, prioritising, negotiation, and delegation skills.
Regularly take a lead in clinical meetings ensuring all patients are reviewed and decisions and plans are put into action and represent the patients views.
Liaise with other services to arrange appointments that both meet patient and service demands.
Responsible for electronic contacts and monitor the standard of work of junior staff.
Maintain confidentiality of the patients as per policy whilst sharing information when appropriate to do so.
Keep accurate and contemporaneous electronic/written patient records and comply with professional and organisational record keeping policies.
Comply with local and national policies in relation to confidentiality and information sharing protocols.
5.4 Responsibility for people who use our services
Advise referrers/family/patients, medical and other professional staff on the management of patients and contribute to care planning to meet identified needs.
Conduct risk assessments on all patients presenting to the service in line with up-to-date guidance and Livewell Southwest policy. The post holder will have highly developed risk assessment skills to manage complex presentations.
Evaluate effectiveness of care interventions with all disciplines of staff, adjusting care plans where necessary.
To provide skilled telephone advice to referrers, patients, and carers
Refer and signpost people to appropriate mental health services as required both within and outside of the organisations area. Assist people to complete self-referrals when this is in their best interests.
Involve carers and families of people with mental health needs, providing support and advice as needed.
Provide education to patients and carers to enhance their knowledge therefore improving longer-term concordance.
Promote RECOVERY
Provide education to patients and carers in line with current policy and good practice guidelines.
Demonstrate the ability to analyse often large amounts of complex information from a range of other services, assimilate these and their relevance to a persons mental health needs.
Formulate a clinical opinion including an assessment of risk and advise on an appropriate care plan.
Take a lead role in the collaboration and the planning of individual care with patient, carer, other Teams and Services. Including maintaining the safety of patients, staff, and the public in challenging, potentially violent situations.
Adhere to the Policy for the Safe, Secure and Handling of Medicines and local Home Treatment protocols ensuring patients receive medication in a safe and timely fashion.
Assess and monitor the effect of medication and report observations to medical staff.
5.5 Responsibility for implementation of policy and/or service developments
Expected to take an active role in the development of the teams including the formulation of protocols.
Provide a positive role in clinical audit and evaluation of teams to ensure high levels of clinical effectiveness.
Demonstrate a commitment to the improvement of patient care in relation to development of the service provided for all adults with mental health problems.
5.6 Other Responsibilities
Be required to have ability to travel to other clinical sites for attendance at meetings.
Ability to plan the safest most cost-effective route for community visits.
The post holder will be required to work over a 7 day period.
Act as a role model for all staff.
The post holder will behave in a manner that does not bring the team or Livewell SW into disrepute.
Demonstrate the ability to manage conflicting demands on time and the ability to prioritise clinical work effectively.
Demonstrate the ability to organise work schedules as well as re-prioritising work in light of changing demand.
The post holder will be individually accountable for their practice in accordance with the NMC professional Code of Conduct or Health and Care Professions Council.
Adhere to Policy and Legislation relating to Mental Health e.g., Mental Health Act 1983, Mental capacity act 2005, Equal Opportunity Law, Disability Discrimination Act, Human Rights Act, person centred framework (PCF).
Please see attached full Job Description and Person Specification for full details
Person Specification
Experience
Essential
- Significant post-registration experience of working with people with complex mental ill health within the community, including those who may abuse drugs and/or alcohol.
- Significant experience as a Key Worker/ or Home Treatment/Crisis worker.
- Experience of working collaboratively with patients and their families/carers.
- Previous experience of working at a level relevant to the role, post registration experience in acute mental health.
- Completing complex mental health assessments in a variety of different settings in the community and signposting to relevant services.
- Relapse prevention and Recovery Principles.
- Experience of working with people in high levels of distress.
- Extensive post-qualifying experience of practicing low intensity CBT interventions with people with a range of mental health problems in a community mental health setting.
Desirable
- Experience of providing clinical supervision, mentoring, and teaching to students and other health professionals.
- Experience of working in an acute inpatient unit.
- Experience of working with older adults .
- Experience of working with people with an offending background.
- Experience of conducting basic physical health screening.
- Previous experience of working in a community mental health setting.
- Evidence of developing and contributing to service development.
- Experience of change in health care.
- Collaborative working with peer support organisations
- Further post graduate training in relevant areas of professional psychology, mental health practice and/or research design and analysis.
- Experience working with a psychologist or MH professional.
- Experience of managing or supervising junior staff.
- Managing a caseload of clients with a range of mental health presentation.
Qualifications
Essential
- One of the following:
- RMN/Dip HE/BSc Mental Health Nursing NMC Registration.
- RGN/Dip HE/BSc Registered Nurse NMC Registration.
- Occupational Therapy Degree HCPC Registration.
- Social Work Degree HCPC Registration.
- Paramedic Science Degree/BSc/Dip HE HCPC Registration Registered.
Desirable
- Post qualification experience/training in mental health and related issues.
- Clinical Supervision training.
- Evidence of completion of statutory and mandatory training.
- Mentorship qualification or equivalent experience.
- Non-medical prescriber or willingness to work towards this where appropriate.
- Leadership qualifications (Occupational Therapist, Social Worker, Mental health nurse, psychological wellbeing practitioner).
Specific skills
Essential
- IT skills.
- Ability to prioritise workload.
- Risk assessment and formulation skills, including safety planning.
- Robust and positive approach towards risk assessment.
- Ability to work effectively under pressure.
- Ability to prioritise and reprioritise work to meet clinical demand.
- Ability to identify and refer on for unmet need. Working effectively with patients who may have a variety of communication difficulties.
- Triaging referrals based on clinical urgency.
- Ability to manage environmental stress.
- Ability to work in a changing team.
- Articulate with a high level of communication skills.
- Ability to deal with high levels of emotional stress.
- Ability to sustain high levels of concentration.
Desirable
- Staff appraisal skills.
- Committed to developing new ideas and improving patient care.
- Physical healthcare skills.
Additional Requirements & Behavioural Attributes
Essential
- To participate in on- call structure. Ability to work flexible hours.
- Able to work alone and unsupervised following induction period.
- Reflective, curious and creative in approach to patient care.
- Responsible and self-motivated, tact, diplomacy and self-confident.
- Able to manage difficult and distressing situations effectively.
- Flexible and adaptable, ability to learn new skills and develop role.
- Display values of being kind, respectful, inclusive, ambitious, responsible and collaborative. commitment to the aims and values of the NHS combined with high personal integrity.
- Committed to developing and improving mental health services.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Knowledge
Essential
- Evidence of post registration development.
- Clinical Risk Assessment.
- Safeguarding Adults and Children.
- Clinical Governance.
- Care program approach & person-centered framework.
- Psychological models of care and treatment.
- Sound working knowledge of Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguards (2005).
- Understanding of National guidelines and initiatives related to provision of mental health services.
- Understanding of the provision of mental health care and recovery services in the community.
- Specialist knowledge of mental disorders and their impact on physical health.
Desirable
- CBT skills.
- Problem solving skills.
- Solution focused therapy skills.
- Physical healthcare skills.
- Motivational interviewing skills.
- DBT skills.
- Cognitive assessment skills.
- Microsoft Outlook.
- Culturally competent assessment and intervention skills
- SystmOne, Care First or other electronic records system also eCPA
Person Specification
Experience
Essential
- Significant post-registration experience of working with people with complex mental ill health within the community, including those who may abuse drugs and/or alcohol.
- Significant experience as a Key Worker/ or Home Treatment/Crisis worker.
- Experience of working collaboratively with patients and their families/carers.
- Previous experience of working at a level relevant to the role, post registration experience in acute mental health.
- Completing complex mental health assessments in a variety of different settings in the community and signposting to relevant services.
- Relapse prevention and Recovery Principles.
- Experience of working with people in high levels of distress.
- Extensive post-qualifying experience of practicing low intensity CBT interventions with people with a range of mental health problems in a community mental health setting.
Desirable
- Experience of providing clinical supervision, mentoring, and teaching to students and other health professionals.
- Experience of working in an acute inpatient unit.
- Experience of working with older adults .
- Experience of working with people with an offending background.
- Experience of conducting basic physical health screening.
- Previous experience of working in a community mental health setting.
- Evidence of developing and contributing to service development.
- Experience of change in health care.
- Collaborative working with peer support organisations
- Further post graduate training in relevant areas of professional psychology, mental health practice and/or research design and analysis.
- Experience working with a psychologist or MH professional.
- Experience of managing or supervising junior staff.
- Managing a caseload of clients with a range of mental health presentation.
Qualifications
Essential
- One of the following:
- RMN/Dip HE/BSc Mental Health Nursing NMC Registration.
- RGN/Dip HE/BSc Registered Nurse NMC Registration.
- Occupational Therapy Degree HCPC Registration.
- Social Work Degree HCPC Registration.
- Paramedic Science Degree/BSc/Dip HE HCPC Registration Registered.
Desirable
- Post qualification experience/training in mental health and related issues.
- Clinical Supervision training.
- Evidence of completion of statutory and mandatory training.
- Mentorship qualification or equivalent experience.
- Non-medical prescriber or willingness to work towards this where appropriate.
- Leadership qualifications (Occupational Therapist, Social Worker, Mental health nurse, psychological wellbeing practitioner).
Specific skills
Essential
- IT skills.
- Ability to prioritise workload.
- Risk assessment and formulation skills, including safety planning.
- Robust and positive approach towards risk assessment.
- Ability to work effectively under pressure.
- Ability to prioritise and reprioritise work to meet clinical demand.
- Ability to identify and refer on for unmet need. Working effectively with patients who may have a variety of communication difficulties.
- Triaging referrals based on clinical urgency.
- Ability to manage environmental stress.
- Ability to work in a changing team.
- Articulate with a high level of communication skills.
- Ability to deal with high levels of emotional stress.
- Ability to sustain high levels of concentration.
Desirable
- Staff appraisal skills.
- Committed to developing new ideas and improving patient care.
- Physical healthcare skills.
Additional Requirements & Behavioural Attributes
Essential
- To participate in on- call structure. Ability to work flexible hours.
- Able to work alone and unsupervised following induction period.
- Reflective, curious and creative in approach to patient care.
- Responsible and self-motivated, tact, diplomacy and self-confident.
- Able to manage difficult and distressing situations effectively.
- Flexible and adaptable, ability to learn new skills and develop role.
- Display values of being kind, respectful, inclusive, ambitious, responsible and collaborative. commitment to the aims and values of the NHS combined with high personal integrity.
- Committed to developing and improving mental health services.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Knowledge
Essential
- Evidence of post registration development.
- Clinical Risk Assessment.
- Safeguarding Adults and Children.
- Clinical Governance.
- Care program approach & person-centered framework.
- Psychological models of care and treatment.
- Sound working knowledge of Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguards (2005).
- Understanding of National guidelines and initiatives related to provision of mental health services.
- Understanding of the provision of mental health care and recovery services in the community.
- Specialist knowledge of mental disorders and their impact on physical health.
Desirable
- CBT skills.
- Problem solving skills.
- Solution focused therapy skills.
- Physical healthcare skills.
- Motivational interviewing skills.
- DBT skills.
- Cognitive assessment skills.
- Microsoft Outlook.
- Culturally competent assessment and intervention skills
- SystmOne, Care First or other electronic records system also eCPA
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Business Administration Apprenticeship
Gloucestershire Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 318-26-T0390-A
Job summary
An exciting opportunity will be available for an Apprentice Business Administrator in Oncology.
The Apprentice will support the work of the Gloucestershire Oncology Department at Cheltenham General Hospital.
The role supports the administration team to deliver excellent patient care for our service line.
The teams across the service line consist of Medical Secretaries, Booking Teams, Clerical Officers and Receptionists. The post-holder will report directly to the Lead Receptionist//Clerical Officer and Admin Manager in the Department.
The team provides a detailed and customer focused administrative service, with strong technical support across a variety of systems used tosupport administration processes at the Trust.
The Apprentice will be given training in all areas including IT systems and will having ongoing supervision and support in order to become an effective team member.
The Apprentice will spend time in each area of the department and service line, to gain a wide range of skill development and provide administration support.
The successful applicant will receive Induction and training appropriate to the activities he or she will undertake, and following this induction period will be enrolled to the Level 3 Business Administration Apprenticeship with our Training Provider.
Main duties of the job
To undertake training as required and agreed with the mentor, supervisor and external assessor, and complete competencies relevant to the work area / department.
To support and gain experience within the following admin duties:
- Reception duties include meeting and greeting patients with a warm and welcoming attitude
- Registering new patients
- Data entry tasks
- Pulling and filing clinic notes
- Archiving hospital notes
- Taking / making telephone calls which will include dialogue with hospital colleagues and patients
- Accurate message taking and delivery to relevant personnel
- Prepping of on-line patient records
- Collecting and prepping of patient case-notes as required
- Producing clinic lists for clinicians
- Scanning of documents and on-line filing
- Processing incoming and outgoing correspondence
- Training in reception desk duties
- Audio typing of dictated letters and processing of actions within dictations
- Processing of voice recognition software for the purpose of clinic letters
- Taking minutes of meetings and distributing accordingly
- Archiving of health records and documents
- Attending and participating in team meetings
- Daily use of the in-house computer programmes
The Apprentice will also be expected to undertake any appropriate duties or tasks commensurate with the role, as required by the supervisor or manager.
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region.
By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£15,600 a year (pa pro rata if part-time)
Contract
Apprenticeship
Duration
21 months
Working pattern
Full-time
Reference number
318-26-T0390-A
Job locations
Oncology Centre CGH
Sandford Road
Cheltenham
GL53 7AN
United Kingdom
Job description
Job responsibilities
Key Result Areas:
To attend all mandatory components of the Apprenticeship Framework including:
- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
To undertake training as required and agreed with the mentor, supervisor and external assessor and complete competencies relevant to the work area / department
To support the admin duties listed within the advert and on the Job Description, on both hospital sites as and where required:
The successful candidate will be expected to:
Provide and receive complex and sensitive information. and follow policies established for their own role and roles within their team with the ability to create their own procedures and the ability to comment / implement and propose changes to practices.
Demonstrate own activities / training to new or less experienced employees.
Provide expertise in managing all the administrative functions needed to perform the role.
Communications and Working Relationships:
- Patients, relatives and carers
- Oncology Consultants and their teams
- Nursing staff
- MDT Co-ordinators
- Pathology
- Radiology
- Management staff including Secretary Supervisor and General Management team
- Medical Secretaries
- Support staff, e.g. interpreters, domestic staff
- Reception colleagues
- IT staff
- GP practice personnel
- Volunteers
- Apprenticeships and Careers Team
- Training Provider
Most Challenging part of the job:
- Learning in-house systems and processes
- Unpredictable work pattern due to interruptions from telephone enquiries, visits from internal and external personnel
- Providing copious amounts of notes for internal clinics to a deadline
- Filing and archiving of copious amounts of hospital notes
- Dealing with patients/relatives/hospital personnel frequently with complex and sensitive issues
- Dealing with anxiety and aggression from patients/relatives/hospital personnel
- Relief admin cover in the Oncology Department at short notice
- Contribute towards the implementation of Service Improvement Projects in Oncology
- Physical effort and working conditions
- Prolonged use of PC for the majority of the working day
- Dealing with sensitive and confidential information
Other job requirements:
- Comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed.
- Contribute positively to the effectiveness and efficiency of the teams in which he/she works
- Actively participate in the Trusts appraisal/development conversation process. Undertake training as necessary in line with the development of the post and as agreed with line manager as well as maintain and complete the Level 3 Business Administration Apprenticeship within the timeframe.
Additional Contact Details
Sam Dibden
Job description
Job responsibilities
Key Result Areas:
To attend all mandatory components of the Apprenticeship Framework including:
- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
To undertake training as required and agreed with the mentor, supervisor and external assessor and complete competencies relevant to the work area / department
To support the admin duties listed within the advert and on the Job Description, on both hospital sites as and where required:
The successful candidate will be expected to:
Provide and receive complex and sensitive information. and follow policies established for their own role and roles within their team with the ability to create their own procedures and the ability to comment / implement and propose changes to practices.
Demonstrate own activities / training to new or less experienced employees.
Provide expertise in managing all the administrative functions needed to perform the role.
Communications and Working Relationships:
- Patients, relatives and carers
- Oncology Consultants and their teams
- Nursing staff
- MDT Co-ordinators
- Pathology
- Radiology
- Management staff including Secretary Supervisor and General Management team
- Medical Secretaries
- Support staff, e.g. interpreters, domestic staff
- Reception colleagues
- IT staff
- GP practice personnel
- Volunteers
- Apprenticeships and Careers Team
- Training Provider
Most Challenging part of the job:
- Learning in-house systems and processes
- Unpredictable work pattern due to interruptions from telephone enquiries, visits from internal and external personnel
- Providing copious amounts of notes for internal clinics to a deadline
- Filing and archiving of copious amounts of hospital notes
- Dealing with patients/relatives/hospital personnel frequently with complex and sensitive issues
- Dealing with anxiety and aggression from patients/relatives/hospital personnel
- Relief admin cover in the Oncology Department at short notice
- Contribute towards the implementation of Service Improvement Projects in Oncology
- Physical effort and working conditions
- Prolonged use of PC for the majority of the working day
- Dealing with sensitive and confidential information
Other job requirements:
- Comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed.
- Contribute positively to the effectiveness and efficiency of the teams in which he/she works
- Actively participate in the Trusts appraisal/development conversation process. Undertake training as necessary in line with the development of the post and as agreed with line manager as well as maintain and complete the Level 3 Business Administration Apprenticeship within the timeframe.
Additional Contact Details
Sam Dibden
Person Specification
Qualifications
Essential
- Educated to GCSE grade D (3) or above (or equivalent) in literacy and numeracy
Experience
Essential
- Good communication skills both written and verbal
- Ability to answer and make phone calls professionally
Desirable
- Office or customer facing skills / experience
Knowledge & Skills
Essential
- An enthusiasm to actively contribute to the Oncology Department activity
- Ability to work under instruction, quickly and accurately
- Ability to work flexibly
- Ability to prioritise and deal with queries simultaneously
Person Specification
Qualifications
Essential
- Educated to GCSE grade D (3) or above (or equivalent) in literacy and numeracy
Experience
Essential
- Good communication skills both written and verbal
- Ability to answer and make phone calls professionally
Desirable
- Office or customer facing skills / experience
Knowledge & Skills
Essential
- An enthusiasm to actively contribute to the Oncology Department activity
- Ability to work under instruction, quickly and accurately
- Ability to work flexibly
- Ability to prioritise and deal with queries simultaneously
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Oncology Centre CGH
Sandford Road
Cheltenham
GL53 7AN
United Kingdom
Employer's website
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Oncology Centre CGH
Sandford Road
Cheltenham
GL53 7AN
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Befriending & Counselling Administrator
Age UK Coventry and Warwickshire View all jobs
Posted 1 month(s) ago
Reference: B0136-26-0017
Job summary
To provide effective administrative support to the Counselling and Befriending services. The post holder will be expected to work proactively to maximise the services effectiveness and efficiency
Main duties of the job
An exciting opportunity has arisen to work as one of two administrators within our friendly Befriending & Counselling service. You would act as first point of contact for clients, family members, volunteers & professionals, carrying out telephone assessments, client matching & resolving queries.
The postholder will also provide administrative support and be expected to work proactively and flexibly to maximise organisational effectiveness and efficiency.
Working part time, Monday to Wednesday, 22.5 hours per week.
About us
We're a local charity working in the community to support older people, their families and carers.
We want everyone to be able to love later life.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£15,655.18 a year
Contract
Permanent
Working pattern
Part-time
Reference number
B0136-26-0017
Job locations
8 Clemens Street
Leamington Spa
Warwickshire
CV31 2DL
United Kingdom
Job description
Job responsibilities
1. Act as the first point of contact for clients, volunteers and professionals. Providing information and resolving queries.
2. Carry out telephone assessments with prospective befriending and counselling clients and volunteers.
3. To process and record incoming referrals ensuring accuracy and to action appropriately within a timely manner, following established processes and procedures.
4. Liaise with internal and external stakeholders to support the management of client referrals.
5. To maintain the service databases and ensure that records are up to date and accurate.
6. Provide general office and administrative support including but not limited to post, receiving and making phone calls, typing, printing, photocopying, scanning and filing.
7. Provide support to office volunteers.
8. Support the service Team Leader as required, including providing relevant information for reports and supporting with service developments.
9. Support with organising and attending service events and meetings.
10. Contribute to the development of promotional material and newsletters.
11. Ensure that all personal data is processed in accordance with the GDPR policy and procedure.
12. To identify service improvements from customer feedback and other relevant evidence and recommend these through the line management structure.
13. To represent Age UK Coventry and Warwickshire at community information events and forums as requested.
14. To adhere to all AUK&W policies with particular reference to staffing, health & safety, safeguarding and equality.
15. To portray a positive image of the organisation both internally and externally, and set high standards of personal integrity and professionalism, leading by example.
16. To undertake such other duties as may be reasonably required, consistent with the nature and grade of the post.
Job description
Job responsibilities
1. Act as the first point of contact for clients, volunteers and professionals. Providing information and resolving queries.
2. Carry out telephone assessments with prospective befriending and counselling clients and volunteers.
3. To process and record incoming referrals ensuring accuracy and to action appropriately within a timely manner, following established processes and procedures.
4. Liaise with internal and external stakeholders to support the management of client referrals.
5. To maintain the service databases and ensure that records are up to date and accurate.
6. Provide general office and administrative support including but not limited to post, receiving and making phone calls, typing, printing, photocopying, scanning and filing.
7. Provide support to office volunteers.
8. Support the service Team Leader as required, including providing relevant information for reports and supporting with service developments.
9. Support with organising and attending service events and meetings.
10. Contribute to the development of promotional material and newsletters.
11. Ensure that all personal data is processed in accordance with the GDPR policy and procedure.
12. To identify service improvements from customer feedback and other relevant evidence and recommend these through the line management structure.
13. To represent Age UK Coventry and Warwickshire at community information events and forums as requested.
14. To adhere to all AUK&W policies with particular reference to staffing, health & safety, safeguarding and equality.
15. To portray a positive image of the organisation both internally and externally, and set high standards of personal integrity and professionalism, leading by example.
16. To undertake such other duties as may be reasonably required, consistent with the nature and grade of the post.
Person Specification
Qualifications
Essential
- Good general education typically including Maths and English GCSE at grade C or equivalent.
Experience
Essential
- Experience of managing and maintaining administrative systems.
- Experience and an aptitude and confidence in using IT.
- Good IT skills and have a willingness to learn new IT skills, including Microsoft Office.
- Excellent written and verbal communication skills.
- A friendly and patient telephone manner and the ability to communicate with older people, their relatives, and professionals.
- Ability to listen and interpret information.
- Must be well organised, efficient and able to deal with a fast- paced working environment.
- Excellent interpersonal skills.
- Self-motivated and able to work confidently using own initiative.
- Team Focused Approach.
Desirable
- Working knowledge of client management scheduling system.
- Knowledge of Befriending and Counselling services.
Person Specification
Qualifications
Essential
- Good general education typically including Maths and English GCSE at grade C or equivalent.
Experience
Essential
- Experience of managing and maintaining administrative systems.
- Experience and an aptitude and confidence in using IT.
- Good IT skills and have a willingness to learn new IT skills, including Microsoft Office.
- Excellent written and verbal communication skills.
- A friendly and patient telephone manner and the ability to communicate with older people, their relatives, and professionals.
- Ability to listen and interpret information.
- Must be well organised, efficient and able to deal with a fast- paced working environment.
- Excellent interpersonal skills.
- Self-motivated and able to work confidently using own initiative.
- Team Focused Approach.
Desirable
- Working knowledge of client management scheduling system.
- Knowledge of Befriending and Counselling services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Age UK Coventry and Warwickshire
Address
8 Clemens Street
Leamington Spa
Warwickshire
CV31 2DL
United Kingdom
Employer's website
https://www.ageuk.org.uk/coventryandwarwickshire/ (Opens in a new tab)
Employer details
Employer name
Age UK Coventry and Warwickshire
Address
8 Clemens Street
Leamington Spa
Warwickshire
CV31 2DL
United Kingdom
Employer's website
https://www.ageuk.org.uk/coventryandwarwickshire/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3159-26-0001
Job summary
We are seeking an enthusiastic and motivated part-time experienced Practice Nurse for 2.5-3 days per week (20-24) hours.
Main duties of the job
The role includes general practice nursing, adult and paediatric immunisations, travel advice and vaccinations, cervical screening, dressings, phlebotomy, long term conditions health management, health checks and the future training opportunity to specialise in Diabetes.
Experience in Asthma management is essential and respiratory lead experience is desirable. The successful candidate will ideally have experience in respiratory diagnostics, specifically with competence in spirometry and FENO testing as the role will be a replacement for our current respiratory lead nurse.
Experience managing practice infection control processes is also desirable.
About us
We are a friendly, supportive and thriving practice looking for a practice nurse to join our excellent team of 3 partners, 6 salaried GPs, advanced nurse practitioner, 2 practice nurses, health care assistant and phlebotomist. The practice serves nearly 9000 patients from Surbiton Health Centre, a modern purpose built premises, and is five minutes from Surbiton train station.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£24 to £28 an hour depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3159-26-0001
Job locations
Surbiton Health Centre
Ewell Road
Surbiton
Surrey
KT6 6EZ
United Kingdom
Job description
Job responsibilities
General Practice Nursing duties to include dressings and treatment of minor trauma, and removal of sutures.
Immunisations for children and adults (both travellers and non-travellers)
Recording of ECGs
Womens Health Carry our cervical cytology and deal with results in accordance with national and local guidelines.
Ear syringing
Audiograms
Venepuncture when no phlebotomist available.
Advise individual patients on aspects of their lifestyle to promote good health in accordance with modern practice.
Pill check appointments & management of family planning patients.
Carry out Health checks on practice patients in accordance with agreed practice protocols. Proactively identify patients with Hypertension and raised Q Risk, code as necessary. Arrange appropriate investigation eg ABPM, interpret results. Arrange investigations for new hypertension patients and follow up.
Management of patients on chronic disease registers in coordination with other team members and practice protocols.
Enter and maintain accurate patient records in accordance with NHS and practice policies.
Liaison where appropriate with other professionals and services to provide necessary patient care.
Be involved in clinical audit within the practice team.
Offer input, with colleagues, on maintaining up to date practice protocols and procedures; ensuring that wherever possible these reflect best practice.
In cooperation with colleagues, maintain treatment room equipment and stock to a safe and satisfactory standard.
Stock and pathology ordering in absence of HCA or adhoc as required
Adopt the responsibilities of other nurses in their absence, within the limitations of personal professional training and professional accountability.
In cooperation with colleagues, strive to maximise the efficiency of the nurse appointments system and develop the services offered by the nursing team to meet the patients and practices needs.
Maintaining cold chain with regular audit. Twice daily fridge temperature recording
Maintaining cleaning of treatment rooms and equipment.
Attend or complete online training as required by the practice and your nurse governing body keeping your training up to date.
Arranging investigations for newly raised blood pressures following the practice protocol
Respiratory role:
Asthma annual reviews, COPD annual reviews liaising with named GP as appropriate
Offer FeNo and Spirometry testing for diagnosis
Maintain log for spirometry testing including calibration, service, cleaning and monthly biological control
Attend remote Kingston and Richmond Respiratory MDT for Spirometry and FeNo as per local contract
Administer nebulised therapy to known asthmatic patients. (Known asthmatic patients can be assessed and treated by a Practice Nurse prior to discussion with a GP).
- Other delegated duties considered appropriate to the post.
Additional tasks if Diabetes trained*:
Carry out 6 month and annual Diabetic health checks using the Diabetes clinical template
Job description
Job responsibilities
General Practice Nursing duties to include dressings and treatment of minor trauma, and removal of sutures.
Immunisations for children and adults (both travellers and non-travellers)
Recording of ECGs
Womens Health Carry our cervical cytology and deal with results in accordance with national and local guidelines.
Ear syringing
Audiograms
Venepuncture when no phlebotomist available.
Advise individual patients on aspects of their lifestyle to promote good health in accordance with modern practice.
Pill check appointments & management of family planning patients.
Carry out Health checks on practice patients in accordance with agreed practice protocols. Proactively identify patients with Hypertension and raised Q Risk, code as necessary. Arrange appropriate investigation eg ABPM, interpret results. Arrange investigations for new hypertension patients and follow up.
Management of patients on chronic disease registers in coordination with other team members and practice protocols.
Enter and maintain accurate patient records in accordance with NHS and practice policies.
Liaison where appropriate with other professionals and services to provide necessary patient care.
Be involved in clinical audit within the practice team.
Offer input, with colleagues, on maintaining up to date practice protocols and procedures; ensuring that wherever possible these reflect best practice.
In cooperation with colleagues, maintain treatment room equipment and stock to a safe and satisfactory standard.
Stock and pathology ordering in absence of HCA or adhoc as required
Adopt the responsibilities of other nurses in their absence, within the limitations of personal professional training and professional accountability.
In cooperation with colleagues, strive to maximise the efficiency of the nurse appointments system and develop the services offered by the nursing team to meet the patients and practices needs.
Maintaining cold chain with regular audit. Twice daily fridge temperature recording
Maintaining cleaning of treatment rooms and equipment.
Attend or complete online training as required by the practice and your nurse governing body keeping your training up to date.
Arranging investigations for newly raised blood pressures following the practice protocol
Respiratory role:
Asthma annual reviews, COPD annual reviews liaising with named GP as appropriate
Offer FeNo and Spirometry testing for diagnosis
Maintain log for spirometry testing including calibration, service, cleaning and monthly biological control
Attend remote Kingston and Richmond Respiratory MDT for Spirometry and FeNo as per local contract
Administer nebulised therapy to known asthmatic patients. (Known asthmatic patients can be assessed and treated by a Practice Nurse prior to discussion with a GP).
- Other delegated duties considered appropriate to the post.
Additional tasks if Diabetes trained*:
Carry out 6 month and annual Diabetic health checks using the Diabetes clinical template
Person Specification
Qualifications
Essential
- RCN qualification
- NMC registration
- Specialist qualification in Asthma
Desirable
- Cytology trained taking Smears/HPV
- Immunisations - child & travel
- Wound care
- Experience with hypertension reviews
- Spirometry /FeNo trained
- Specialist qualification in Diabetes
Experience
Essential
- Experience using a clinical software system
- Attention to detail
- Excellent communication skills
- Very organised
- Well presented
- Ability to work under pressure
- Reliable and punctual
- Flexible and can do attitude
- Good written and spoken English
Desirable
- Experience in an NHS GP Practice
- Experience using EMIS Web
- Respiratory lead experience
Hours
Essential
- Ability to work 20-24 hours per week (includes a 30 minute unpaid break each day)
Person Specification
Qualifications
Essential
- RCN qualification
- NMC registration
- Specialist qualification in Asthma
Desirable
- Cytology trained taking Smears/HPV
- Immunisations - child & travel
- Wound care
- Experience with hypertension reviews
- Spirometry /FeNo trained
- Specialist qualification in Diabetes
Experience
Essential
- Experience using a clinical software system
- Attention to detail
- Excellent communication skills
- Very organised
- Well presented
- Ability to work under pressure
- Reliable and punctual
- Flexible and can do attitude
- Good written and spoken English
Desirable
- Experience in an NHS GP Practice
- Experience using EMIS Web
- Respiratory lead experience
Hours
Essential
- Ability to work 20-24 hours per week (includes a 30 minute unpaid break each day)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Langley Medical Practice
Address
Surbiton Health Centre
Ewell Road
Surbiton
Surrey
KT6 6EZ
United Kingdom
Employer's website
https://www.langleymedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Langley Medical Practice
Address
Surbiton Health Centre
Ewell Road
Surbiton
Surrey
KT6 6EZ
United Kingdom
Employer's website
https://www.langleymedicalpractice.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: B0082-26-0064
Job summary
Invicta Health have a Administrator opportunity available at East Cliff Medical Practice.
Invicta Health has seven GP practices working within the organisation. We are a well-known community interest company, devoted to supporting and improving primary care in the Kent area.
Main duties of the job
As an Administrator, you will provide an important role in supporting the practice team with the day-to-day running of the practice by undertaking a variety of administrative duties. Some of these duties include dealing with general queries via phone, email and post), photocopying, scanning and filing.
A number of the main responsibilities listed in this job description may be assigned by management to sole individuals. However, all administrators may be asked to cover any of the duties when required in order to meet the needs of the service.
A number of the main responsibilities listed in this job description may be assigned by management to sole individuals. However, all administrators may be asked to cover any of the duties when required in order to meet the needs of the service.
About us
Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.
We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.
What perks can we offer you?
- Flexible working options, such as term time only, annualised hours & multi site working
- Learning and Development opportunities
- Approved blue light card provider
- Salary Sacrifice Schemes
- Company Car Scheme
- Employee Assistance Programme
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£25,714.48 to £26,104.83 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0082-26-0064
Job locations
East Cliff Medical Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Job description
Job responsibilities
General Administration and Secretarial
- Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
- Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
- Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
- Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
- Process all outgoing post created by the practice in a timely manner
- Photocopying, scanning, filing and proof reading in a timely and accurate manner
- Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
- Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
- Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
- Process request for Smart Cards within the practice.
- Liaise with DART to issue, upgrade or reset accounts for practice staff.
- Ensure daily back up of the practice server.
- Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
- Liaise with third party companies for the collection or delivery of stock items, including battery recycling.
Registrations, Appointments and Referrals
- Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
- Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
- Update patients personal details and preferences including change of name, address, next of kin and consent.
- Process FP69s, sending occupier letters where necessary.
- Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
- Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
- Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
- Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
- Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
- Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
- Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
- Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
- Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
- Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.
Communication
- Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
- Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
- Monitor E-consult requests and directing appropriately in a timely manner
Reporting
- Run EMIS reports to identify patient registration numbers and update the Registrations record.
- Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
- Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
- To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.
Job description
Job responsibilities
General Administration and Secretarial
- Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
- Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
- Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
- Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
- Process all outgoing post created by the practice in a timely manner
- Photocopying, scanning, filing and proof reading in a timely and accurate manner
- Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
- Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
- Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
- Process request for Smart Cards within the practice.
- Liaise with DART to issue, upgrade or reset accounts for practice staff.
- Ensure daily back up of the practice server.
- Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
- Liaise with third party companies for the collection or delivery of stock items, including battery recycling.
Registrations, Appointments and Referrals
- Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
- Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
- Update patients personal details and preferences including change of name, address, next of kin and consent.
- Process FP69s, sending occupier letters where necessary.
- Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
- Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
- Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
- Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
- Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
- Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
- Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
- Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
- Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
- Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.
Communication
- Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
- Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
- Monitor E-consult requests and directing appropriately in a timely manner
Reporting
- Run EMIS reports to identify patient registration numbers and update the Registrations record.
- Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
- Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
- To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.
Person Specification
Personal Attributes
Essential
- Willingness to learn and adapt to change
- Highly customer focused
- Understanding and approachable
- Strives for excellence
- Honest and fair
- Leads by example
- Positive can do attitude
Experience
Essential
- Understand the importance of maintaining patient and data confidentiality.
- Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
- Experience of setting up and maintaining effective administrative filling systems
- Experience of work involving regular and accurate data inputting
Desirable
- Knowledge of office management systems and procedures
- Experience of working with Microsoft packages including, word, excel and power point
- Experience of working with EMIS and DOCMAN
- Previous administration experience within a medical environment
- Knowledge and understanding of the National Health Service
Key Skills
Essential
- Able to communicate effectively and collaboratively across varied disciplines.
- Able to work in a well-organised and professional manner, maintaining concentration and accuracy
- Able to manage conflicting priorities
- Possess an aptitude for dealing with potentially difficult or demanding situations.
- Good telephone manner
Qualifications
Essential
- Good level of education including competent levels of numeracy and literacy
Person Specification
Personal Attributes
Essential
- Willingness to learn and adapt to change
- Highly customer focused
- Understanding and approachable
- Strives for excellence
- Honest and fair
- Leads by example
- Positive can do attitude
Experience
Essential
- Understand the importance of maintaining patient and data confidentiality.
- Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
- Experience of setting up and maintaining effective administrative filling systems
- Experience of work involving regular and accurate data inputting
Desirable
- Knowledge of office management systems and procedures
- Experience of working with Microsoft packages including, word, excel and power point
- Experience of working with EMIS and DOCMAN
- Previous administration experience within a medical environment
- Knowledge and understanding of the National Health Service
Key Skills
Essential
- Able to communicate effectively and collaboratively across varied disciplines.
- Able to work in a well-organised and professional manner, maintaining concentration and accuracy
- Able to manage conflicting priorities
- Possess an aptitude for dealing with potentially difficult or demanding situations.
- Good telephone manner
Qualifications
Essential
- Good level of education including competent levels of numeracy and literacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Invicta Health CIC
Address
East Cliff Medical Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Invicta Health CIC
Address
East Cliff Medical Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2966-26-0011
Job summary
Job summary
Are you a GP looking for an exciting and supportive role to launch/further your career?
An exciting opportunity has arisen to join the Bolton Community Practice team. We are a busy GP surgery with four sites across Bolton delivering GP services to a population of over 16,000 patient's. We are an EMIS Web practice.
The practice is seeking an enthusiastic salaried GP for up to 4 sessions per week.
Please note that applicants must be available to work 2 sessions on a Friday
Main duties of the job
Main duties of the job
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care including:
- Undertaking a variety of duties including surgery consultations, telephone consultations and queries, e-consultations, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans with patients in line with current practice disease management protocols
- Referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
About us
We are a busy GP surgery with four sites across Bolton delivering GP services to a population of over 16,000 patient's. We are an EMIS Web practice.
As a training practice we support the ongoing development of the next generation of GPs and believe in a culture where everyone is encouraged to grow their skills and interests.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2966-26-0011
Job locations
Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Job description
Job responsibilities
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance, including working within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Undertaking any other duty as reasonably requested by the practice to facilitate adequate provision of services to patients
- Continuing personal development and education; attending training courses when relevant/required
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Personal/Professional Development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
This job description is issued as a guideline to help you understand the duties you will be expected to undertake. It may be changed from time to time to meet any new working requirements after discussion between you and the doctors. It does not form part of your contract of employment.
Job description
Job responsibilities
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance, including working within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Undertaking any other duty as reasonably requested by the practice to facilitate adequate provision of services to patients
- Continuing personal development and education; attending training courses when relevant/required
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Personal/Professional Development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
This job description is issued as a guideline to help you understand the duties you will be expected to undertake. It may be changed from time to time to meet any new working requirements after discussion between you and the doctors. It does not form part of your contract of employment.
Person Specification
Knowledge and Skills
Essential
- - Understands the importance of evidence based practice and clinical effectiveness
- - Understanding of Clinical Governance and quality issues and health and social policy
- - Ability to make good clear concise medical notes, both computerized and manual
- - Experience of Microsoft Office applications
- - Excellent interpersonal and communication skills
- - A solutions focused approach
- - Ability to listen and empathize
- - Potential to cope with stressful situations
- - Ability to undertake responsibility
- - Able to work as part of a multi-disciplinary team
- - Understanding of the role of teamwork in providing quality care
- - Trustworthy
- - Flexible and a good time keeper
- - Good organizational and time management skills
- - Ability to manage and facilitate change
- - Understanding and acceptance of and adherence to the need to keep strict confidentiality
- - Ability to use own judgement, resources and common sense
- - Able to work under pressure and within an ever changing environment
- - Effective team worker
- - Decisive, confident working style with the ability to deal with competing priorities
- - Commitment to continuing professional development
Qualifications
Essential
- - Full GMC Registration, MBBS / MBChB or equivalent
- - Not subject to suspension under section 41A of the Medical Act 1983
- - Qualified GP with Certificate of Completion of Training (CCT)
- - Currently on National Performers List
- - Has DBS clearance
- - Has had an annual NHS appraisal where applicable
- - Has been revalidated as required
Person Specification
Knowledge and Skills
Essential
- - Understands the importance of evidence based practice and clinical effectiveness
- - Understanding of Clinical Governance and quality issues and health and social policy
- - Ability to make good clear concise medical notes, both computerized and manual
- - Experience of Microsoft Office applications
- - Excellent interpersonal and communication skills
- - A solutions focused approach
- - Ability to listen and empathize
- - Potential to cope with stressful situations
- - Ability to undertake responsibility
- - Able to work as part of a multi-disciplinary team
- - Understanding of the role of teamwork in providing quality care
- - Trustworthy
- - Flexible and a good time keeper
- - Good organizational and time management skills
- - Ability to manage and facilitate change
- - Understanding and acceptance of and adherence to the need to keep strict confidentiality
- - Ability to use own judgement, resources and common sense
- - Able to work under pressure and within an ever changing environment
- - Effective team worker
- - Decisive, confident working style with the ability to deal with competing priorities
- - Commitment to continuing professional development
Qualifications
Essential
- - Full GMC Registration, MBBS / MBChB or equivalent
- - Not subject to suspension under section 41A of the Medical Act 1983
- - Qualified GP with Certificate of Completion of Training (CCT)
- - Currently on National Performers List
- - Has DBS clearance
- - Has had an annual NHS appraisal where applicable
- - Has been revalidated as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bolton Community Practice C.I.C
Address
Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Employer's website
http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bolton Community Practice C.I.C
Address
Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Employer's website
http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: A2931-26-0003
Job summary
HAMPSTEAD GROUP PRACTICE (NW3 2QU)
Medical Administrator
Part-Time Post (25 - 30 hours per week)
Hourly rate: £14.80 - £15.50
Working days: Monday - Friday
We are seeking a motivated and reliable Administrator to join our busy and friendly team. The successful candidate will provide efficient administrative and secretarial support to the partners and clinical staff, ensuring high standards of service and patient care are maintained.
The role involves managing clinical correspondence, processing referrals via the NHS e-Referral Service, and general administrative tasks. You will also process insurance forms, medical reports and medical record requests within agreed timescales, ensuring accurate record keeping and maintaining strict patient confidentiality.
The ideal candidate will have excellent organisational skills, strong attention to detail and the ability to work both independently and as part of a team managing a varied workload in a fast-paced environment. Previous NHS or primary care experience and knowledge of EMIS are desirable but not essential.
This is an excellent opportunity to join a supportive team within a well-established practice for a fixed-term maternity cover position.
Main duties of the job
Provide administrative and secretarial support to GPs and clinical staff
Preparation of medical correspondence
Process patient referrals using the NHS e-Referral Service
Manage insurance forms, medical reports and associated payments
Process requests for copies of patient medical records
Maintain accurate records and ensure documents are scanned into patient files
Support cervical screening programme, QOF and flu campaigns
Respond to patient and clinician queries relating to referrals and medical administration
Provide occasional reception cover when required
Manage workflow and coding
Manage and action emails.
Assist with Lab results.
About us
We are a large, dynamic and highly regarded Practice with a patient list size of c18,000 based in Hampstead, and part of the North Camden Primary Care Network.
We offer high quality, patient centred care and our staff are prepared to go the extra mile to deliver outstanding service. As a training Practice we are committed to developing and mentoring our staff.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£14.80 to £15.50 an hour Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2931-26-0003
Job locations
The Hampstead Group Practice
75 Fleet Road
London
NW3 2QU
United Kingdom
Job description
Job responsibilities
HAMPSTEAD GROUP PRACTICE
Title: Medical Administrator
Accountable to: Practice Manager
Reports to: Practice Manager
Liases with: Patients and Users of the Practice
Professional Members of the Practice Team
Patient Services Team and administrative staff
PURPOSE AND OBJECTIVES OF THE ROLE
To provide efficient and effective administrative and secretarial support to the partners and medical staff of the practice. The role involves coordinating a range of administrative processes and ensuring services are delivered within agreed quality standards and timeframes.
KEY DUTIES AND RESPONSIBILITIES
Secretarial and Administrative Support
- Provide efficient and effective secretarial support to partners and medical staff to an agreed quality standard and within agreed timeframes.
- Type all relevant practice correspondence as required, including Fit Notes requiring GP electronic signatures.
- Type medical reports as required.
- Record minutes of meetings when required.
- Provide administrative support such as photocopying, scanning and postal duties.
Clinical Correspondence and Referrals
- Act as a first point of contact for doctors and patients with queries relating to medical matters and referrals.
- Process patient referrals promptly using the NHS e-Referral Service (eRS).
- Check the e-Referral Service system daily for rejected referrals and outstanding referral letters.
- Follow up queries relating to previously typed or submitted referrals.
- Deal with Advice and Guidance queries and responses.
- Maintain systems to ensure prompt processing of referrals and correspondence.
- Be responsible for two-week wait (urgent cancer referral) safety-net checks, ideally conducted weekly.
- Provide training to staff on the NHS e-Referral Service process when required.
Medical Certification and Clinical Administration
- Send electronic copies of death certificates to Camden Registrars including patient next of kin details.
- Send cremation forms electronically to funeral directors and ensure copies are scanned into patient records.
- Process Telederm referrals including taking photographs of skin lesions and uploading them to EMIS records.
- Provide training to GPs on Telederm processes when required.
Insurance Forms, Medical Reports and Claims
Ensure that insurance forms, statutory claims forms and medical report requests are processed within 15 working days.
Responsibilities include:
- Maintaining the insurance/claims and medical reports database.
- Logging all requests daily with the date received.
- Forwarding forms to the appropriate GP or partner for completion.
- Monitoring outstanding requests and following up incomplete forms.
- Ensuring completed documents are scanned and stored in the patients record.
- Dispatching completed documentation promptly to patients or requesting organisations.
- Processing income generated from these services and chasing outstanding payments.
- Distributing income received to salaried doctors where appropriate.
- Collating partner income and submitting records to the Business Manager and Finance Administrator for payroll processing.
Subject Access Requests (Medical Records)
Ensure requests for copies of medical records are processed within 28 working days.
Responsibilities include:
- Logging all requests with the date of receipt.
- Preparing copies of paper and electronic records.
- Completing the initial check for third-party information.
- Passing records to a GP to check for third-party information.
- Ensuring redacted pages are scanned and appropriately coded in the patient record.
- Arranging secure transfer of records via recorded delivery, collection or encrypted email.
Cervical Screening Administration
Provide administrative support for the Cervical Screening Programme in accordance with national protocols.
Responsibilities include:
- Inputting smear screening data into patient records.
- Monitoring and chasing outstanding smear results.
- Sending recall letters to non-responders.
- Processing Prior Notification Lists via Open Exeter within deadlines.
- Managing the colposcopy failsafe system.
- Supporting quarterly cervical screening targets as part of QoF and Enhanced Services.
Medical Records Management
- Process urgent medical record requests and complete the appropriate request forms.
- Email urgent requests to PCSE and file copies within patient records.
- Follow up with PCSE if records are delayed.
- Ensure newly received records are reviewed by a GP and passed for summarisation if required.
Document Management
- Undertake daily scanning of completed medical reports, insurance forms and related correspondence.
- Ensure scanning is completed in line with the Docman protocol.
Additional Duties
- Maintain patient confidentiality and comply with information governance requirements.
- Maintain up-to-date contact records for affiliated organisations and services.
- Provide support to the management team when required.
- Assist with reception cover during staff shortages.
- Support practice activities such as the annual Flu Campaign and QOF targets.
- Undertake relevant training courses with agreement from the Practice Manager.
- Prepare refreshments for doctors coffee according to the rota.
The Practice Manager will allocate duties, or the Business Manager in their absence. Duties may change to meet the operational needs of the practice.
This job description is not exhaustive and may be amended by agreement between the Practice Manager and the post holder.
Job description
Job responsibilities
HAMPSTEAD GROUP PRACTICE
Title: Medical Administrator
Accountable to: Practice Manager
Reports to: Practice Manager
Liases with: Patients and Users of the Practice
Professional Members of the Practice Team
Patient Services Team and administrative staff
PURPOSE AND OBJECTIVES OF THE ROLE
To provide efficient and effective administrative and secretarial support to the partners and medical staff of the practice. The role involves coordinating a range of administrative processes and ensuring services are delivered within agreed quality standards and timeframes.
KEY DUTIES AND RESPONSIBILITIES
Secretarial and Administrative Support
- Provide efficient and effective secretarial support to partners and medical staff to an agreed quality standard and within agreed timeframes.
- Type all relevant practice correspondence as required, including Fit Notes requiring GP electronic signatures.
- Type medical reports as required.
- Record minutes of meetings when required.
- Provide administrative support such as photocopying, scanning and postal duties.
Clinical Correspondence and Referrals
- Act as a first point of contact for doctors and patients with queries relating to medical matters and referrals.
- Process patient referrals promptly using the NHS e-Referral Service (eRS).
- Check the e-Referral Service system daily for rejected referrals and outstanding referral letters.
- Follow up queries relating to previously typed or submitted referrals.
- Deal with Advice and Guidance queries and responses.
- Maintain systems to ensure prompt processing of referrals and correspondence.
- Be responsible for two-week wait (urgent cancer referral) safety-net checks, ideally conducted weekly.
- Provide training to staff on the NHS e-Referral Service process when required.
Medical Certification and Clinical Administration
- Send electronic copies of death certificates to Camden Registrars including patient next of kin details.
- Send cremation forms electronically to funeral directors and ensure copies are scanned into patient records.
- Process Telederm referrals including taking photographs of skin lesions and uploading them to EMIS records.
- Provide training to GPs on Telederm processes when required.
Insurance Forms, Medical Reports and Claims
Ensure that insurance forms, statutory claims forms and medical report requests are processed within 15 working days.
Responsibilities include:
- Maintaining the insurance/claims and medical reports database.
- Logging all requests daily with the date received.
- Forwarding forms to the appropriate GP or partner for completion.
- Monitoring outstanding requests and following up incomplete forms.
- Ensuring completed documents are scanned and stored in the patients record.
- Dispatching completed documentation promptly to patients or requesting organisations.
- Processing income generated from these services and chasing outstanding payments.
- Distributing income received to salaried doctors where appropriate.
- Collating partner income and submitting records to the Business Manager and Finance Administrator for payroll processing.
Subject Access Requests (Medical Records)
Ensure requests for copies of medical records are processed within 28 working days.
Responsibilities include:
- Logging all requests with the date of receipt.
- Preparing copies of paper and electronic records.
- Completing the initial check for third-party information.
- Passing records to a GP to check for third-party information.
- Ensuring redacted pages are scanned and appropriately coded in the patient record.
- Arranging secure transfer of records via recorded delivery, collection or encrypted email.
Cervical Screening Administration
Provide administrative support for the Cervical Screening Programme in accordance with national protocols.
Responsibilities include:
- Inputting smear screening data into patient records.
- Monitoring and chasing outstanding smear results.
- Sending recall letters to non-responders.
- Processing Prior Notification Lists via Open Exeter within deadlines.
- Managing the colposcopy failsafe system.
- Supporting quarterly cervical screening targets as part of QoF and Enhanced Services.
Medical Records Management
- Process urgent medical record requests and complete the appropriate request forms.
- Email urgent requests to PCSE and file copies within patient records.
- Follow up with PCSE if records are delayed.
- Ensure newly received records are reviewed by a GP and passed for summarisation if required.
Document Management
- Undertake daily scanning of completed medical reports, insurance forms and related correspondence.
- Ensure scanning is completed in line with the Docman protocol.
Additional Duties
- Maintain patient confidentiality and comply with information governance requirements.
- Maintain up-to-date contact records for affiliated organisations and services.
- Provide support to the management team when required.
- Assist with reception cover during staff shortages.
- Support practice activities such as the annual Flu Campaign and QOF targets.
- Undertake relevant training courses with agreement from the Practice Manager.
- Prepare refreshments for doctors coffee according to the rota.
The Practice Manager will allocate duties, or the Business Manager in their absence. Duties may change to meet the operational needs of the practice.
This job description is not exhaustive and may be amended by agreement between the Practice Manager and the post holder.
Person Specification
Experience
Essential
- Accurate typing and keyboard skills
- Computer literacy and experience using Microsoft Office.
- Strong communication and interpersonal skills.
- High level of literacy and numeracy.
- Ability to prioritise a varied workload and meet strict deadlines.
- Ability to follow written and verbal instructions accurately.
- Strong problem-solving skills and ability to use initiative.
- Ability to work independently and as part of a team.
- Ability to handle confidential information with discretion.
- Understanding of patient confidentiality and information governance.
Desirable
- Knowledge of medical terminology.
- Experience of using EMIS clinical system.
- Previous experience working in an NHS or primary care setting.
- Flexibility and adaptability.
Person Specification
Experience
Essential
- Accurate typing and keyboard skills
- Computer literacy and experience using Microsoft Office.
- Strong communication and interpersonal skills.
- High level of literacy and numeracy.
- Ability to prioritise a varied workload and meet strict deadlines.
- Ability to follow written and verbal instructions accurately.
- Strong problem-solving skills and ability to use initiative.
- Ability to work independently and as part of a team.
- Ability to handle confidential information with discretion.
- Understanding of patient confidentiality and information governance.
Desirable
- Knowledge of medical terminology.
- Experience of using EMIS clinical system.
- Previous experience working in an NHS or primary care setting.
- Flexibility and adaptability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampstead Group Practice
Address
The Hampstead Group Practice
75 Fleet Road
London
NW3 2QU
United Kingdom
Employer's website
http://www.hampsteadgrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Hampstead Group Practice
Address
The Hampstead Group Practice
75 Fleet Road
London
NW3 2QU
United Kingdom
Employer's website
http://www.hampsteadgrouppractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Social Worker
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 367-ACMS-101444-A
Job summary
Be at the heart of our community!
We have an exciting opportunity for a qualified Band 6 Social Worker to join us in delivering community mental health care within the Dacorum area of Hertfordshire - Hemel Hempstead, Berkhamsted, Tring and surrounding villages.
The area is well served with transport links to historic Hertfordshire and its glorious countryside as well as into London and beyond. We are looking for a Social Worker who is passionate about care delivering care to adults with mental health issues.
We would welcome applications from London based Social Workers looking to move to this idyllic part of the county.
You MUST BE a registered with Social Work England and you must have a full UK driving licence and access to a car in order to apply for this role. Previous applicants need not apply. This is a 12 month Fixed Term Contract
For an informal chat, please contact Service Line lead Helen Dudeney 01442 275 646
Main duties of the job
As a Social Worker, you will work as a member of the multi-disciplinary team, providing high quality social care services to adults of all ages experiencing mental ill-health.
The core functions of the role will be to provide assessment, care planning and coordination of care from a social perspective to adults accessing the service. You will delivery recovery-focusedcare and support to service users and their carers that is focused on the principles of choice, control, and independence, as well as ensuring safety. You will act as a champion of social care and safeguarding in your locality.You will actively address adversity and will support adults at risk of social inclusion and assist adults accessing support to deal with a range of adverse circumstances.
You will actively champion equality and diversity and be expected to challenge discrimination in all it's forms as part of your role.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£41,957 to £50,387 a year per annum pro rata (5% fringe HCAS included)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
367-ACMS-101444-A
Job locations
The Marlowes, Hemel Hempstead, HP1 1LD
39-41 The Marlowes
Hemel Hempstead/St Albans
HP1 1LD
United Kingdom
Job description
Job responsibilities
To be a champion of social care with a comprehensive understanding of legislation and statutory guidance.
To take a lead in the promotion of adult safeguarding practice and undertake safeguarding enquires and contribute to the provision of care plans that protect both adults and children from abuse.To undertake comprehensive assessments and reviews, for people who may present with a high risk, or those with significant interpersonal, social, legal and/or environmental complexities, ensuring people are assessed appropriately against social care eligibility criteria as defined by The Care Act 2014.To offer direct support to service users and their carers, and to colleagues, through information and advice, to ensure that those who do not meet social care eligibility are appropriately signposted and supported.To ensure that appropriate health and social care services are commissioned with and on behalf of service users, including the duty to offer direct payments, and that processes are in place for service users to be charged by the local authority for the social care services they receive, if applicable.To ensure that commissioned services allow choice to service users and carers and focus on people living in the community with appropriate support and access to universal services.To undertake regular risk assessments and ensure that vulnerable people are kept safe.To undertake carer assessments, including identifying contingency plans, and provision of support.
For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.
We welcome an informal chat or visit to our lovely team!
Job description
Job responsibilities
To be a champion of social care with a comprehensive understanding of legislation and statutory guidance.
To take a lead in the promotion of adult safeguarding practice and undertake safeguarding enquires and contribute to the provision of care plans that protect both adults and children from abuse.To undertake comprehensive assessments and reviews, for people who may present with a high risk, or those with significant interpersonal, social, legal and/or environmental complexities, ensuring people are assessed appropriately against social care eligibility criteria as defined by The Care Act 2014.To offer direct support to service users and their carers, and to colleagues, through information and advice, to ensure that those who do not meet social care eligibility are appropriately signposted and supported.To ensure that appropriate health and social care services are commissioned with and on behalf of service users, including the duty to offer direct payments, and that processes are in place for service users to be charged by the local authority for the social care services they receive, if applicable.To ensure that commissioned services allow choice to service users and carers and focus on people living in the community with appropriate support and access to universal services.To undertake regular risk assessments and ensure that vulnerable people are kept safe.To undertake carer assessments, including identifying contingency plans, and provision of support.
For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.
We welcome an informal chat or visit to our lovely team!
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- An appropriate professional social work qualification
- Education to degree level
- Registration with Social Work England
- Training in principles and application of outcomes focussed assessments and personalisation
- Relevant post-qualifying training for social workers
- Training and experience in Safeguarding
Desirable
- Approved Mental Health Professional/Best Interests Assessment Training
AREAS OF EXPERIENCE AND KNOWLEDGE
Essential
- Strong post qualification experience
- Knowledge of legislation, theory and policy in relation to relevant care group
- Experience of undertaking assessments, focussed as personalisation, choice and control, and care planning
- Understanding and experience of personal budgets and direct payments
- Experience of multidisciplinary working and ability to work collaboratively
- Experience of partnership working with service users and carers, demonstrating dignity and respect
Desirable
- Experience of work as Approved Mental Health Professional and/or Best Interests Assessor
COMMUNICATION SKILLS
Essential
- Excellent ability to communication with a wide range of stakeholders including service users and carers, other professional colleagues, members of other organisations and local communities, verbally and in writing
- Ability to manage highly sensitive information
- Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports
ANALYTICAL SKILLS
Essential
- Ability to analyse service user and carer information
- Experience of undertaking small scale audits and surveys
PHYSICAL SKILLS
Essential
- Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Ability to visit and attend meetings at a variety of locations and environments
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- An appropriate professional social work qualification
- Education to degree level
- Registration with Social Work England
- Training in principles and application of outcomes focussed assessments and personalisation
- Relevant post-qualifying training for social workers
- Training and experience in Safeguarding
Desirable
- Approved Mental Health Professional/Best Interests Assessment Training
AREAS OF EXPERIENCE AND KNOWLEDGE
Essential
- Strong post qualification experience
- Knowledge of legislation, theory and policy in relation to relevant care group
- Experience of undertaking assessments, focussed as personalisation, choice and control, and care planning
- Understanding and experience of personal budgets and direct payments
- Experience of multidisciplinary working and ability to work collaboratively
- Experience of partnership working with service users and carers, demonstrating dignity and respect
Desirable
- Experience of work as Approved Mental Health Professional and/or Best Interests Assessor
COMMUNICATION SKILLS
Essential
- Excellent ability to communication with a wide range of stakeholders including service users and carers, other professional colleagues, members of other organisations and local communities, verbally and in writing
- Ability to manage highly sensitive information
- Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports
ANALYTICAL SKILLS
Essential
- Ability to analyse service user and carer information
- Experience of undertaking small scale audits and surveys
PHYSICAL SKILLS
Essential
- Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Ability to visit and attend meetings at a variety of locations and environments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
The Marlowes, Hemel Hempstead, HP1 1LD
39-41 The Marlowes
Hemel Hempstead/St Albans
HP1 1LD
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
The Marlowes, Hemel Hempstead, HP1 1LD
39-41 The Marlowes
Hemel Hempstead/St Albans
HP1 1LD
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B0588-26-0008
Job summary
We are looking for nurses to join our team. You should be experienced in palliative care and be looking for an opportunity to work with us in delivering exceptional palliative care to our patients.
Main duties of the job
To be responsible for the care, assessment and support of patients and their families with life limiting illnesses who are attending for end of life care or symptom control.
To asses, plan, implement and evaluate care within sphere of responsibility.
To assist in the management and organisation of work in the clinical area.
To always act in a manner consistent with the NMC Code of Professional Conduct carrying out their duties in accordance with Hospice policies and procedures.
About us
Willow Wood Hospice is an adult hospice providing care for patients with life limiting conditions. We care for these adults by providing symptom control and end of life care. The needs of the patients and their families are at the heart of all we do.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0588-26-0008
Job locations
Willow Wood Close
Ashton under Lyne
Lancashire
OL6 6SL
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities
Actively promote best practice, ensuring all care is evidence based.
Assess, plan, implement and evaluate clinical care of patients. Pass on information to multi-disciplinary team. To act as a named nurse for a group of patients within your team.
Professionally responsible for adherence to Hospice policies and procedures.
Participate in audits of practice and clinical effectiveness and practice developments.
Medicines Management assist in maintaining custody of controlled drugs, checking and witnessing of administration of drugs according to Hospice Policy and in line with the NMC Standards for the Administration of Medicine.
Carry out nursing procedures and treatments in accordance with approved guidelines, which are research and evidence based.
Maintain accurate electronica records and ensure these records are clear and concise and are in accordance with the NMC Standards for Records and Record Keeping.
Ensure timely completion of all risk assessments .
Liaise with other members of MDT by attending MDT meetings and ward rounds at directions of the nurse in charge.
Responsible for the safe handling and storage of patients valuables.
Ensure admission and discharge policies adhere to Hospice policies.
Support clinical governance systems and ensure care is delivered appropriately.
Provide support for new members of staff as part of their induction.
Ordering of supplies when necessary, promoting cost effectiveness and efficiency.
Possess clinical knowledge appropriate to Palliative Care, and provide this knowledge when responsible for the 24 Hour Palliative Care Advice Line as per rota. Keep up to date with new developments.
Recognise a deteriorating patient and escalate appropriately according to the plan of care.
Responsive to patients needs including those with special needs and/or learning disabilities.
Able to deal sensitively with terminally ill patients and their relatives.
Use own professional judgement when assessing patient needs and involving more senior colleagues when appropriate.
Organise own time effectively and that of junior staff and learners.
Ensure accuracy when delivering treatments and/or procedures.
To provide cover for colleagues as directed by your manager.
Demonstrate a willingness to work in all areas, night duty, day duty as required.
Management Responsibilities
Participate in the teaching and supervising of Student Nurses and Support Workers under the direction of the Sister/Charge Nurse.
Take charge of a shift if required and allocation of work appropriately within the team.
To have a link role responsibility and ensure information gained from this is disseminated to the teams.
Education
To maintain personal, professional, development, update and share knowledge and skills with team members.
Maintain an up to date portfolio for revalidation.
Act as a mentor to enable and support the personal and professional development of your team.
To be actively involved in audit, and report to the relevant committee.
Ensure your mandatory training is up to date
Participate in education, both internally and externally.
Support a positive learning environment for students including mentorship of students.
Health and Safety
Ensure risk policy is adhered to at all times
Report any identified risks to the Team Leader.
Maintain confidentiality at all times.
Provide care by providing expert clinical assessment, care planning, care delivery, care evaluation and clinical advice in accordance with NMC Code of Professional Conduct.
Keep an up to date Portfolio of evidence to present to Team Leader in line with new NMC guidelines.
Ensure all records are clear, concise, legible and accurate in line with the MNC Standards for Records and Record Keeping.
Assess and manage risk in the clinical area.
Avoid any behaviour which discriminates against your fellow employees or potential employees on grounds of their sex, sexual orientation, marital status, religion, creed, colour, nationality, ethnic origin or disability.
Behave in a manner that ensures the security of hospice property and resources.
Abide by all relevant hospice policies and procedures.
To promote safety and welfare of patients, visitors, supporters, staff and volunteers
Ensure up to date safeguarding knowledge and training to the level appropriate to the role and effectively following all safeguarding processes regarding recording and reporting as outlined within the policy
Job description
Job responsibilities
Clinical Responsibilities
Actively promote best practice, ensuring all care is evidence based.
Assess, plan, implement and evaluate clinical care of patients. Pass on information to multi-disciplinary team. To act as a named nurse for a group of patients within your team.
Professionally responsible for adherence to Hospice policies and procedures.
Participate in audits of practice and clinical effectiveness and practice developments.
Medicines Management assist in maintaining custody of controlled drugs, checking and witnessing of administration of drugs according to Hospice Policy and in line with the NMC Standards for the Administration of Medicine.
Carry out nursing procedures and treatments in accordance with approved guidelines, which are research and evidence based.
Maintain accurate electronica records and ensure these records are clear and concise and are in accordance with the NMC Standards for Records and Record Keeping.
Ensure timely completion of all risk assessments .
Liaise with other members of MDT by attending MDT meetings and ward rounds at directions of the nurse in charge.
Responsible for the safe handling and storage of patients valuables.
Ensure admission and discharge policies adhere to Hospice policies.
Support clinical governance systems and ensure care is delivered appropriately.
Provide support for new members of staff as part of their induction.
Ordering of supplies when necessary, promoting cost effectiveness and efficiency.
Possess clinical knowledge appropriate to Palliative Care, and provide this knowledge when responsible for the 24 Hour Palliative Care Advice Line as per rota. Keep up to date with new developments.
Recognise a deteriorating patient and escalate appropriately according to the plan of care.
Responsive to patients needs including those with special needs and/or learning disabilities.
Able to deal sensitively with terminally ill patients and their relatives.
Use own professional judgement when assessing patient needs and involving more senior colleagues when appropriate.
Organise own time effectively and that of junior staff and learners.
Ensure accuracy when delivering treatments and/or procedures.
To provide cover for colleagues as directed by your manager.
Demonstrate a willingness to work in all areas, night duty, day duty as required.
Management Responsibilities
Participate in the teaching and supervising of Student Nurses and Support Workers under the direction of the Sister/Charge Nurse.
Take charge of a shift if required and allocation of work appropriately within the team.
To have a link role responsibility and ensure information gained from this is disseminated to the teams.
Education
To maintain personal, professional, development, update and share knowledge and skills with team members.
Maintain an up to date portfolio for revalidation.
Act as a mentor to enable and support the personal and professional development of your team.
To be actively involved in audit, and report to the relevant committee.
Ensure your mandatory training is up to date
Participate in education, both internally and externally.
Support a positive learning environment for students including mentorship of students.
Health and Safety
Ensure risk policy is adhered to at all times
Report any identified risks to the Team Leader.
Maintain confidentiality at all times.
Provide care by providing expert clinical assessment, care planning, care delivery, care evaluation and clinical advice in accordance with NMC Code of Professional Conduct.
Keep an up to date Portfolio of evidence to present to Team Leader in line with new NMC guidelines.
Ensure all records are clear, concise, legible and accurate in line with the MNC Standards for Records and Record Keeping.
Assess and manage risk in the clinical area.
Avoid any behaviour which discriminates against your fellow employees or potential employees on grounds of their sex, sexual orientation, marital status, religion, creed, colour, nationality, ethnic origin or disability.
Behave in a manner that ensures the security of hospice property and resources.
Abide by all relevant hospice policies and procedures.
To promote safety and welfare of patients, visitors, supporters, staff and volunteers
Ensure up to date safeguarding knowledge and training to the level appropriate to the role and effectively following all safeguarding processes regarding recording and reporting as outlined within the policy
Person Specification
Knowledge
Essential
- Has a high level of understanding of patients needs
- Understands the complexity of caring for patients with life limiting illnesses
- Has some knowledge and skills of palliative care
- Has knowledge of the latest initiatives in end of life care
Desirable
- Advance care planning knowledge
- Been involved in palliative care developments
Qualifications
Essential
- RGN level 1 trained nurse
- Palliative care study days/courses
- Up to date NMC registration
Desirable
- Bereavement/counselling course
- Relevant palliative care course
Skills/Abilities
Essential
- Excellent communication skills both written and verbal.
- Ability to assess and deliver care to meet complex needs
- Positive attitude to change
- Good time management skills
Desirable
- Ability to audit
Experience
Essential
- Minimum of 1 years general nurse experience
- Experience in caring for patients with life limiting illnesses
- Experience of collaborative working
- Experienced in evidence based practice working
Desirable
- Previous management of change experience
Other Requirements
Essential
- Committed to continual professional development
- A flexible approach to working patterns
- Good attendance and punctuality record
Person Specification
Knowledge
Essential
- Has a high level of understanding of patients needs
- Understands the complexity of caring for patients with life limiting illnesses
- Has some knowledge and skills of palliative care
- Has knowledge of the latest initiatives in end of life care
Desirable
- Advance care planning knowledge
- Been involved in palliative care developments
Qualifications
Essential
- RGN level 1 trained nurse
- Palliative care study days/courses
- Up to date NMC registration
Desirable
- Bereavement/counselling course
- Relevant palliative care course
Skills/Abilities
Essential
- Excellent communication skills both written and verbal.
- Ability to assess and deliver care to meet complex needs
- Positive attitude to change
- Good time management skills
Desirable
- Ability to audit
Experience
Essential
- Minimum of 1 years general nurse experience
- Experience in caring for patients with life limiting illnesses
- Experience of collaborative working
- Experienced in evidence based practice working
Desirable
- Previous management of change experience
Other Requirements
Essential
- Committed to continual professional development
- A flexible approach to working patterns
- Good attendance and punctuality record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Willow Wood Hospice
Address
Willow Wood Close
Ashton under Lyne
Lancashire
OL6 6SL
United Kingdom
Employer's website
Employer details
Employer name
Willow Wood Hospice
Address
Willow Wood Close
Ashton under Lyne
Lancashire
OL6 6SL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0268-26-0022
Job summary
Help us make a difference to people with life-limiting illnesses...
We have exciting opportunities for Registered Nurses to join our specialist palliative care inpatient unit in Coventry. Full time and part time positions are available.
You will help our patients and their loved ones to get on top of difficult symptoms, deal with any physical pain and reduce emotional distress.
We provide an in-house training programme to support your professional development, including progression opportunities.
Main duties of the job
Our Registered Nurses:
- Deliver high quality, evidence-based palliative care
- Assess, plan, implement and evaluate programmes of patient care
- Work in a multi-disciplinary team with doctors and other healthcare professionals
- Act as a mentor for junior staff and students
We would love to hear from Registered Nurses with:
- NMC registration
- Post-registration experience
- The right to work in the UK (we cannot support with sponsorship)
This is a nursing role, providing adult healthcare, so it will require an enhanced DBS check, including the adults' barred list. We will cover the cost of this check.
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of benefits including:
- Increased employer pension contribution or keep your NHS pension
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Free parking at our hospice sites
- Winter savings scheme
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated wellbeing team & mental health first aiders
- Colleague Support Service: Confidential financial, legal & mental health support
- Cycle to work scheme
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Menopause support
About us
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
If you would prefer a paper application form, or if you have any questions including about support or adjustments, please contact HR on 01926 838 849, [email protected] or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£30,726 to £38,549 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0268-26-0022
Job locations
Coventry Myton Hospice
Clifford Bridge Road
Walsgrave
COVENTRY
CV2 2HJ
United Kingdom
Job description
Job responsibilities
To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.
- To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
- Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
- Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
- Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
- To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
- Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
- Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
- Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
- Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
- Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
- To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
- To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
- To ensure that high standards of nursing care are given and maintained.
- Actively contribute to developing the service to enhance the care and support available to patients and families.
- Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
- To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
- To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
- Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
- Work at all times in accordance with Myton policies, guidelines and procedures.
Job description
Job responsibilities
To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.
- To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
- Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
- Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
- Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
- To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
- Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
- Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
- Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
- Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
- Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
- To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
- To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
- To ensure that high standards of nursing care are given and maintained.
- Actively contribute to developing the service to enhance the care and support available to patients and families.
- Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
- To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
- To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
- Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
- Work at all times in accordance with Myton policies, guidelines and procedures.
Person Specification
Qualifications
Essential
- Registered Nurse (Adult) degree or diploma level
- Current NMC registration
Skills and Attributes
Essential
- Demonstrates ability to place patient and family at centre of care
- Excellent interpersonal and communication skills
- Excellent organisational ability
- Motivated and enthusiastic
- Creative, resourceful & imaginative
- Excellent role model
- Ability to critically analyse research and apply evidence-based practice
- Team player
- Good IT skills
- Commitment to the Myton values
Desirable
- Teaching and assessing skills
Other
Essential
- The right to work in the UK (we cannot provide sponsorship)
- Flexibility with working hours
Experience
Essential
- Post-registration experience
- Experience of needs assessment / care planning
- Experience of multidisciplinary team working
- Knowledge and understanding of safeguarding
- Familiar with systems for quality, clinical governance and clinical audit
Desirable
- Experience caring for patients with complex health needs
- Experience working in a palliative care setting
- Experience of caring for patients and families with life-limiting / life-threatening conditions
Person Specification
Qualifications
Essential
- Registered Nurse (Adult) degree or diploma level
- Current NMC registration
Skills and Attributes
Essential
- Demonstrates ability to place patient and family at centre of care
- Excellent interpersonal and communication skills
- Excellent organisational ability
- Motivated and enthusiastic
- Creative, resourceful & imaginative
- Excellent role model
- Ability to critically analyse research and apply evidence-based practice
- Team player
- Good IT skills
- Commitment to the Myton values
Desirable
- Teaching and assessing skills
Other
Essential
- The right to work in the UK (we cannot provide sponsorship)
- Flexibility with working hours
Experience
Essential
- Post-registration experience
- Experience of needs assessment / care planning
- Experience of multidisciplinary team working
- Knowledge and understanding of safeguarding
- Familiar with systems for quality, clinical governance and clinical audit
Desirable
- Experience caring for patients with complex health needs
- Experience working in a palliative care setting
- Experience of caring for patients and families with life-limiting / life-threatening conditions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Myton Hospices
Address
Coventry Myton Hospice
Clifford Bridge Road
Walsgrave
COVENTRY
CV2 2HJ
United Kingdom
Employer's website
https://www.mytonhospice.org/ (Opens in a new tab)
Employer details
Employer name
The Myton Hospices
Address
Coventry Myton Hospice
Clifford Bridge Road
Walsgrave
COVENTRY
CV2 2HJ
United Kingdom
Employer's website
https://www.mytonhospice.org/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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