Job summary

Role Context

RIC is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.

As a RIC Worker you will be supporting people in who have been referred into Greater Manchester Mental Health (GMMH) services but may not meet the threshold for secondary or specialist mental health services. The aim of this work is to ensure that people referred receive the right support at the right time.

You will work closely with the Referral and Assessment team at GMMH Trust to take referrals and ensure people get access to the mental health and social support they need.

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference. You will be part of a team providing effective person-centred support to people who come through the referral and assessment hub many of whom often have tried many times to get the help they need. We want to enable people to feel connected within their communities to services, friends and family.

You will also be building relationships with NHS and statutory services. The structure of the service is brief intervention (working with people for a short period of time) with a focus on supporting people to connect to community services and resources effectively.

Main duties of the job

Main Duties and Responsibilities

Take referrals from GMMH and build trusting relationships with service users and other key professionals so that they receive the support they need to recover and stay well

Support the development of a supportive and productive referral route into and out of the service

Respond professionally to changes as we improve and evolve our working practice collaboratively

Provide a trauma-informed service to people: listening, offering safety, choice and empowerment so they can effectively engage with services and make sustainable links in with their communities

Identify and deliver appropriate interventions

Identify when people need referrals to secondary services or specialist MH services and make appropriate referrals

Independently visit people in a range of settings across Greater Manchester, adhering to lone working and risk management procedures

To integrate effectively with colleagues at Manchester Mind, taking a one team approach to deliver a seamless service, understanding the different roles in the RIC team and recognising each other's strengths

Maintain accurate and up-to-date case notes and records using agreed case management systems, following standard operating procedures

Support people to engage in our service through coproduction, engagement events and feedback forms

Identify additional needs that people have and highlight them to Manchester Mind with a view to sharing them with GMMH Trust and commissioners

About us

Hi, we're Gaddum, a mental health and carers charity based in Manchester.

A little bit about us...

At Gaddum, we treat everyone as individuals, taking the time to really get to know those we help, understanding their world, and offering a range of support that's right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, our strong VCSE partnerships and unwavering commitment to the local people of Greater Manchester.

Our work is underpinned by our values, which are -

Being Heard- no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity- harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Meaningful Connection- treating every individual as a whole person, developing relationships through empathy and acceptance

Purposeful Work- paying attention to others needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Thoughtful Safe Services- providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality

Job summary

Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.

Our Mission

Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UKs history, and the world we are living in is still one where so many dont have the opportunities or resources they need to achieve their aspirations. Today we continue our mission and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.

We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.

We believe

Everyone has mental health, and it is as important as physical health

Life can be hard, and everyone needs a helping hand sometimes

Everyone has a right to support, when and how they need it, and that no-one should be overlooked

In being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities

There is injustice in the world but both systems and society can change for the better

We can be agents of positive change - working with others, learning from diverse lived experience, and advocating for fairness

Main duties of the job

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you'll develop and manage your casework practice and hold a small case load.

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities the right services and support network.

This role will work with a small but intensive caseload, max 12 cases for a full-time peer support worker, to focus on -

Repatriate

when people are sent to an out of area placement advocate to get them back to Greater Manchester so they can recover in their community.

Discharge

Supporting people when they're ready to be discharged from inpatient mental health services to get back to the community and recover.

Prevent re-admissions

Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

About us

Hi, we're Gaddum, a mental health and carers charity based in Manchester.

A little bit about us...

At Gaddum, we treat everyone as individuals, taking the time to really get to know those we help, understanding their world, and offering a range of support that's right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, our strong VCSE partnerships and unwavering commitment to the local people of Greater Manchester.

Our work is underpinned by our values, which are:

Being Heard- no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity- harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Meaningful Connection- treating every individual as a whole person, developing relationships through empathy and acceptance

Purposeful Work- paying attention to others needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Thoughtful Safe Services- providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality

Job summary

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.

You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities to services, friends and family.

This role will work with a small but intensive caseload, max 15 cases, to focus on

Get people home: when people are sent to an out of area placement, OAPs, advocate to get them back to Greater Manchester so they can recover in their community.

Discharge: Supporting people when they're ready to be discharged from inpatient mental health services to get back to the community and recover.

Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

Main duties of the job

Provide support to people ready for discharge from inpatient psychiatric care, helping them access services and resources needed for recovery.Work alongside people post-discharge in community settings to ensure they receive the support needed to stay well.Effectively and independently manage a small but intensive caseload (maximum 15 cases), remaining flexible to individuals' needs and changing priorities.Work in a person-centred, trauma-informed and culturally appropriate way, enabling people to engage with services and build community connections.Use knowledge of community care, legislation, policies and statutory services to secure support that promotes recovery and wellbeing.Identify when referrals to secondary services are needed and make appropriate referrals.Independently visit people in inpatient and community settings across Manchester and Greater Manchester, following lone working and risk management procedures.Occasionally visit people outside Greater Manchester returning to Manchester communities (travel expenses paid)Build relationships with key professionals, including inpatient staff, social care, CMHTs and community services, to help people achieve their goals.Participate effectively in multidisciplinary meetings, representing individuals' views and aspirations.Support development of effective referral pathways into and out of the service.Contribute to the development of this new service, responding positively to change as practices evolve.

About us

Hi, we're Gaddum: a mental health and carers charity based in Manchester.

A little bit about us...

At Gaddum, wetreat everyone as individuals, taking the time to really get to know those we help, understanding their world, and offering a range of support thats right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, our strong VCSE partnerships and unwavering commitment to the local people ofGreater Manchester.

Our work is underpinned by ourvalues, which are:

Being Heard- no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity- harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Meaningful Connection- treating every individual as a whole person, developing relationships through empathy and acceptance

Purposeful Work- paying attention to others needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Thoughtful Safe Services- providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£29,010 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0239-26-0000

Job locations

Gaddum

Green Fish Resource Centre

Manchester

M4 1LE

United Kingdom

Job description

Job responsibilities

Role Context

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.

You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities to services, friends and family.

This role will work with a small but intensive caseload, max 15 cases, to focus on:

Get people home: when people are sent to an out of area placement, OAPs, advocate to get them back to Greater Manchester so they can recover in their community.

Discharge: Supporting people when theyre ready to be discharged from inpatient mental health services to get back to the community and recover.

Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

Main responsibilities:

To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.

To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.

To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to peoples needs and short-term changes in schedule.

To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.

To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.

Identify when people need referrals to secondary services and make appropriate referrals.

Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester. All travel expenses will be paid and non-commute travel time will be part of your working day.

Build relationships with key professionals to ensure individuals achieve their goals e.g. inpatient staff, social care, CMHTs, community services etc.

Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.

Support the development of a supportive and productive referral route into and out of the service.

Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Job description Job responsibilities Role ContextRecovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.Role PurposeYou will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities to services, friends and family.This role will work with a small but intensive caseload, max 15 cases, to focus on: Get people home: when people are sent to an out of area placement, OAPs, advocate to get them back to Greater Manchester so they can recover in their community. Discharge: Supporting people when theyre ready to be discharged from inpatient mental health services to get back to the community and recover. Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.Main responsibilities: To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover. To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well. To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to peoples needs and short-term changes in schedule. To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities. To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well. Identify when people need referrals to secondary services and make appropriate referrals. Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester. All travel expenses will be paid and non-commute travel time will be part of your working day. Build relationships with key professionals to ensure individuals achieve their goals e.g. inpatient staff, social care, CMHTs, community services etc. Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. Support the development of a supportive and productive referral route into and out of the service. Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Person Specification

Qualifications

Essential

• Demonstrable prior experience of working in a similar field OR relevant qualification in mental health, social work, advocacy, youth work or similar.

Experience

Essential

• Experience of working with people (in a professional or personal context) with mental health needs in a trauma informed, strength-based and culturally appropriate way.
• Experience of collaboratively assessing need and delivering a range or appropriate interventions.
• Good understanding and awareness of community mental health services.
• A robust knowledge and commitment to Safeguarding children and adults at risk.

Desirable

• Lived or living experience of receiving care and treatment to support your mental health needs. And knowledge on how to effectively apply this experience to your practice.

Values

Essential

• Commitment to anti-racist and inclusive practices of working, understanding the principles of Equity, Diversity and Inclusion.

Other

Essential

• Ability to travel independently across Manchester regularly and across Greater Manchester occasionally.
• Male only applicants may apply for this role due to an identified genuine occupational requirement to meet the needs of our service users and service.

Skills & Abilities

Essential

• Ability to develop effective working relationships with NHS colleagues in primary or secondary care.
• Ability to be solution-focussed and use creative thinking to solve problems.
• Ability to prioritise and plan work: take responsibility in decision making, be well organised and work independently to meet deadlines
• Clear and meaningful communication skills the ability to communicate in a range of formats in a way that enables people to feel heard, accepted and understood.
• Good ICT skills - ability to use Microsoft Office suite including SharePoint and Outlook and case management systems.

Person Specification Qualifications Essential Demonstrable prior experience of working in a similar field OR relevant qualification in mental health, social work, advocacy, youth work or similar. Experience Essential Experience of working with people (in a professional or personal context) with mental health needs in a trauma informed, strength-based and culturally appropriate way. Experience of collaboratively assessing need and delivering a range or appropriate interventions. Good understanding and awareness of community mental health services. A robust knowledge and commitment to Safeguarding children and adults at risk. Desirable Lived or living experience of receiving care and treatment to support your mental health needs. And knowledge on how to effectively apply this experience to your practice. Values Essential Commitment to anti-racist and inclusive practices of working, understanding the principles of Equity, Diversity and Inclusion. Other Essential Ability to travel independently across Manchester regularly and across Greater Manchester occasionally. Male only applicants may apply for this role due to an identified genuine occupational requirement to meet the needs of our service users and service. Skills & Abilities Essential Ability to develop effective working relationships with NHS colleagues in primary or secondary care. Ability to be solution-focussed and use creative thinking to solve problems. Ability to prioritise and plan work: take responsibility in decision making, be well organised and work independently to meet deadlines Clear and meaningful communication skills the ability to communicate in a range of formats in a way that enables people to feel heard, accepted and understood. Good ICT skills - ability to use Microsoft Office suite including SharePoint and Outlook and case management systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gaddum

Address

Gaddum

Green Fish Resource Centre

Manchester

M4 1LE

United Kingdom

Employer's website

https://www.gaddum.org.uk/ (Opens in a new tab)

Employer details

Employer name

Gaddum

Address

Gaddum

Green Fish Resource Centre

Manchester

M4 1LE

United Kingdom

Employer's website

https://www.gaddum.org.uk/ (Opens in a new tab)