Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we have rota availability for various overnight shift patterns.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm. Pathways Training will start on Monday 19th October 2026.

Main duties of the job

Your Role: Make Every Call Count

Be the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.

Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.

Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.

About us

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£12.71 to £17.51 an hour per hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

4265-8331188

Job locations

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Job description Job responsibilities For a full job description and full person specification, along with more details about our organisation, please see attached documentation, 111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa). We reserve the right to close this vacancy early, should we receive sufficient applications. Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Person Specification Address Essential Lives within 60 minute commute Has Customer Service Experience Has the right to work in the UK Can commit to 6 weeks full time training (9am-5pm Monday- Friday) Desirable Previous Call Handling Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

We are looking for dynamic. motivated and flexible Unscheduled Care Coordinators to join our Out of Hours (OOH) operational team. This is a vital role in supporting the smooth delivery of urgent primary care services across multiple regions. Working flexibly, you will help manage clinician allocations, patient flow, and logistical coordination to ensure safe and timely patient care. Shifts are allocated in advance by the rota team based on service demand, offering a balance of flexibility and consistency for staff.

This is an excellent opportunity for individuals who thrive in fast-paced environments and wish to make a real impact on patient experience and service delivery.

Flexi Shift Allocation

Work flexibly within a range of shift patterns allocated in advance by the rota team according to service demand.

Communicate shift availability and preferred working times proactively to the rota team to support planning.

Maintain up-to-date awareness of service changes, local operational pressures, and key updates that affect shift delivery.

Demonstrate flexibility to work at any HUC base as required, supporting equitable cover across all localities.

Main duties of the job

You will be responsible for coordinating clinicians, managing home visit allocations, monitoring vehicle movements, and ensuring that patients are seen promptly. The role involves real-time communication with drivers, clinicians, and reception teams to keep services running efficiently and safely. You will maintain accurate operational records, support the Shift Manager in managing service performance, and help ensure adherence to HUC's policies and NHS standards. Flexibility is key, as shifts include weekday evenings, overnights, weekends, and bank holidays.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£12.80 an hour plus Out of Hours enhancements

Contract

Bank

Working pattern

Flexible working

Reference number

4265 - 8309574

Job locations

Welwyn Garden City , Bedford, Peterborough, Taunton

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Job description

Job responsibilities

The Unscheduled Care Coordinator (Flexi) plays a central role in ensuring the effective running of HUCs Out of Hours and urgent care services. Working closely with the Unscheduled Care Shift Manager, you will:

• Allocate home visit requests to clinicians and coordinate patient flow across multiple sites.
• Monitor and track vehicles, resources, and real-time operational activity using IT systems.
• Act as the main communication link between clinicians, drivers, and administrative teams.
• Maintain clear records, performance logs, and detailed shift handovers.
• Uphold patient confidentiality, follow safeguarding procedures, and promote HUCs values of respect, integrity, and teamwork.
• Participate in mandatory training, service improvement initiatives, and reflective practice.

You will need strong organisational, communication, and problem-solving skills, as well as the ability to stay calm under pressure. The role is suited to individuals with operational or administrative experience in a healthcare, emergency, or logistics settingor those with transferable experience and a willingness to learn.

Job description Job responsibilities The Unscheduled Care Coordinator (Flexi) plays a central role in ensuring the effective running of HUCs Out of Hours and urgent care services. Working closely with the Unscheduled Care Shift Manager, you will: Allocate home visit requests to clinicians and coordinate patient flow across multiple sites. Monitor and track vehicles, resources, and real-time operational activity using IT systems. Act as the main communication link between clinicians, drivers, and administrative teams. Maintain clear records, performance logs, and detailed shift handovers. Uphold patient confidentiality, follow safeguarding procedures, and promote HUCs values of respect, integrity, and teamwork. Participate in mandatory training, service improvement initiatives, and reflective practice. You will need strong organisational, communication, and problem-solving skills, as well as the ability to stay calm under pressure. The role is suited to individuals with operational or administrative experience in a healthcare, emergency, or logistics settingor those with transferable experience and a willingness to learn.

Person Specification

Experience

Essential

• Experience in an operational, administrative, or coordination role within a fast-paced environment where prioritisation and accuracy are critical.
• Excellent written and verbal communication skills, with the ability to convey information clearly across multidisciplinary teams.
• Proven understanding of resource management, scheduling, and patient flow within healthcare or service delivery, or relatable experience with a willingness to learn.
• Proficiency in IT systems including Microsoft Office, call-handling, and operational tracking software.
• Strong problem-solving and analytical skills with the ability to make sound, evidence-based decisions in real time.
• High attention to detail and accuracy in recording and reporting operational data.
• Ability to manage competing priorities while maintaining focus on safety and service delivery.
• Demonstrated integrity, professionalism, and confidentiality when handling sensitive information.
• Emotional resilience with the ability to manage stress and maintain performance under pressure.
• Commitment to equality, diversity, and inclusion, and to maintaining a supportive team culture.

Desirable

• Experience within NHS 111, Out of Hours, or urgent care environments.
• Familiarity with healthcare governance, safeguarding, and data protection standards.
• Understanding of NHS performance targets (e.g., KPIs, breach management, and escalation protocols).
• Experience supporting dispersed or remote teams.
• Ability to mentor and support junior colleagues to promote teamwork and development.
• Competence in using analytical tools or dashboards to support decision-making and service improvement.
• A proactive approach to learning, self-improvement, and contributing to service development.

Person Specification Experience Essential Experience in an operational, administrative, or coordination role within a fast-paced environment where prioritisation and accuracy are critical. Excellent written and verbal communication skills, with the ability to convey information clearly across multidisciplinary teams. Proven understanding of resource management, scheduling, and patient flow within healthcare or service delivery, or relatable experience with a willingness to learn. Proficiency in IT systems including Microsoft Office, call-handling, and operational tracking software. Strong problem-solving and analytical skills with the ability to make sound, evidence-based decisions in real time. High attention to detail and accuracy in recording and reporting operational data. Ability to manage competing priorities while maintaining focus on safety and service delivery. Demonstrated integrity, professionalism, and confidentiality when handling sensitive information. Emotional resilience with the ability to manage stress and maintain performance under pressure. Commitment to equality, diversity, and inclusion, and to maintaining a supportive team culture. Desirable Experience within NHS 111, Out of Hours, or urgent care environments. Familiarity with healthcare governance, safeguarding, and data protection standards. Understanding of NHS performance targets (e.g., KPIs, breach management, and escalation protocols). Experience supporting dispersed or remote teams. Ability to mentor and support junior colleagues to promote teamwork and development. Competence in using analytical tools or dashboards to support decision-making and service improvement. A proactive approach to learning, self-improvement, and contributing to service development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Welwyn Garden City , Bedford, Peterborough, Taunton

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Welwyn Garden City , Bedford, Peterborough, Taunton

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Peterborough Contact Centre, we have rota availability for various overnight shift patterns.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm. Pathways Training will start on Monday 19th October 2026.

Main duties of the job

Your Role:o First Contact: Manage urgent and non-urgent cases, providing essential medical advice.o NHS Pathways Software: Assess patients' conditions and direct them to the appropriate healthcare professional or service.o Advanced Training: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.

Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.

About us

Why HUC?o Thriving and Growing: Our continued growth means more opportunities for you!o Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.o Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.o Community Impact: Be a vital part of your community, providing essential care and support to those in need.o A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.o Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls

Job summary

DEDICATED TO WHAT WE DO.

PASSIONATE ABOUT HOW WE DO IT.

Join Our Team as a Locality Service Manager!

Are you passionate about delivering high-quality, patient-centred care? Do you have the leadership skills to support and manage frontline teams in a dynamic healthcare environment? If so, we have the perfect opportunity for you.

Role Overview: As a Locality Service Manager, you will play a critical role in the operational delivery and management of our Out of Hours (OOH) GP Service. Your leadership will ensure that high standards of care are consistently delivered across designated localities, maintaining service continuity and compliance with clinical governance and CQC standards.

Main duties of the job

Provide day-to-day leadership and management support to frontline teams.

Oversee OOH service bases, addressing operational issues proactively.

Manage staffing levels and support the recruitment, training, and development of clinical and non-clinical staff.

Engage effectively with internal teams and external stakeholders, fostering collaborative partnerships.

Contribute to continuous service improvement by identifying gaps and implementing best practices.

Monitor performance against Key Performance Indicators (KPIs) and conduct quality audits.

Ensure services are effectively resourced, responsive, and aligned with organisational values and strategic objectives.

Maintain financial oversight to ensure budget compliance while maintaining efficiency and effectiveness.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£34,900 a year Up to £34,900 dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

4265 - 8283939

Job locations

Technology House

Amptill Road

Bedford

MK42 9QG

United Kingdom

Job description

Job responsibilities

For a full job description and comprehensive person specification, please see the attached documentation.

Job description Job responsibilities For a full job description and comprehensive person specification, please see the attached documentation.

Person Specification

Qualifications and Education

Essential

• GCSE or equivalent in English and Mathematics.
• Evidence of continued professional development relevant to healthcare or service management.
• Driving License with no convictions

Desirable

• Qualification in healthcare management, leadership, or a related field (e.g., NVQ Level 4 in Leadership and Management).
• Training in governance or compliance (e.g., audit processes).

Knowledge and Experience

Essential

• Proven experience in a supervisory or team leader role within healthcare or a similar setting.
• Experience in managing day-to-day operations, including staff resourcing and service delivery.
• Familiarity with NHS policies, standards, and Key Performance Indicators (KPIs).
• Evidence of successfully addressing operational challenges and implementing solutions in real-time.
• Experience in working within a patient-focused environment, demonstrating a commitment to delivering high-quality care.
• Proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook
• Awareness of CQC regulations and other relevant legislative requirements affecting healthcare services.
• Understanding of clinical governance and its application within service delivery.
• Knowledge of NHS performance management frameworks and service standards.

Desirable

• Experience in working specifically within Out of Hours or urgent care services.
• Familiarity with healthcare IT systems such as Adastra or SystmOne.
• Demonstrated success in implementing service improvement initiatives.
• Understanding of NHS service transformation and improvement frameworks.
• Awareness of financial management and budgeting within healthcare services.

Person Specification Qualifications and Education Essential GCSE or equivalent in English and Mathematics. Evidence of continued professional development relevant to healthcare or service management. Driving License with no convictions Desirable Qualification in healthcare management, leadership, or a related field (e.g., NVQ Level 4 in Leadership and Management). Training in governance or compliance (e.g., audit processes). Knowledge and Experience Essential Proven experience in a supervisory or team leader role within healthcare or a similar setting. Experience in managing day-to-day operations, including staff resourcing and service delivery. Familiarity with NHS policies, standards, and Key Performance Indicators (KPIs). Evidence of successfully addressing operational challenges and implementing solutions in real-time. Experience in working within a patient-focused environment, demonstrating a commitment to delivering high-quality care. Proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook Awareness of CQC regulations and other relevant legislative requirements affecting healthcare services. Understanding of clinical governance and its application within service delivery. Knowledge of NHS performance management frameworks and service standards. Desirable Experience in working specifically within Out of Hours or urgent care services. Familiarity with healthcare IT systems such as Adastra or SystmOne. Demonstrated success in implementing service improvement initiatives. Understanding of NHS service transformation and improvement frameworks. Awareness of financial management and budgeting within healthcare services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Technology House

Amptill Road

Bedford

MK42 9QG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Technology House

Amptill Road

Bedford

MK42 9QG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

We are looking for a motivated, caring and enthusiastic Healthcare Assistant to join our friendly and supportive practice team.

The successful candidate will assist with the delivery of high-quality patient care and provide support to healthcare professionals within our multidisciplinary team, working under the supervision of a clinician and within the agreed parameters of practice.

This is a varied and rewarding role, with duties including new patient health checks, phlebotomy, blood pressure and hypertension monitoring, ECGs, weight management, dressings and removal of sutures, swabs and urinalysis, chaperoning, and supporting coil fittings.

You will also contribute to health promotion, safeguarding, infection prevention and control, cold-chain and stock management, as well as signposting patients to appropriate healthcare services. An important part of the role will be working closely with our clinical and administrative teams to support the achievement, monitoring and maintenance of Quality and Outcomes Framework (QOF) targets.

We are looking for someone who is compassionate, organised, reliable and committed to providing excellent patient-centred care, with the ability to work effectively as part of a busy multidisciplinary team.

Main duties of the job

New patient health checks

Weight management

Blood pressure and Hypertension monitoring

ECG recording

Phlebotomy

Dressing and ROS

Swabs and urinalysis

Supporting coil fittings

Chaperoning duties

Supporting IPC

Signposting and or referring patient to other healthcare services.

Supporting Quality Outcomes Framework by working closely with the clinical and administrative team to report, audit and meet and maintain targets

Cold chain storage, monitoring and recording.

Re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Supporting adult/child safeguarding

Assisting in the assessment and surveillance of patients' health and well-being

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, & financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through, Blue Light Card, Tickets for Good, & more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind & long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, & delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, & exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, & smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, & regular updates to keep you in the loop with HUC news & opportunities.

Office Comforts: Stay refreshed with unlimited tea & coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 a year £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307096

Job locations

Cambridgeshire and Remote

Peterborough, Cambridge, Huntingdon, Doddington, Ely Wisbech

PE15 0UG

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Cambridgeshire are available as below:

Out of Hours (OOH) ServicePeterborough, Cambridge, Huntingdon, Doddington, Ely, WisbechOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Cambridgeshire are available as below: Out of Hours (OOH) ServicePeterborough, Cambridge, Huntingdon, Doddington, Ely, WisbechOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day. Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Cambridgeshire and Remote

Peterborough, Cambridge, Huntingdon, Doddington, Ely Wisbech

PE15 0UG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Cambridgeshire and Remote

Peterborough, Cambridge, Huntingdon, Doddington, Ely Wisbech

PE15 0UG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 an hour £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307124

Job locations

Bedfordshire and Remote

Luton, Dunstable, Bedford, Biggleswade

MK42 9QG

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Bedfordshire are available as below:

Out of Hours (OOH) ServiceLuton, Dunstable, Bedford, BiggleswadeOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a dayUrgent Treatment Centres (UTC)Luton Urgent Treatment CentreOperational Hours: 7 days a week, 08:00 20:00

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Bedfordshire are available as below: Out of Hours (OOH) ServiceLuton, Dunstable, Bedford, BiggleswadeOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a dayUrgent Treatment Centres (UTC)Luton Urgent Treatment CentreOperational Hours: 7 days a week, 08:00 20:00 Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Bedfordshire and Remote

Luton, Dunstable, Bedford, Biggleswade

MK42 9QG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Bedfordshire and Remote

Luton, Dunstable, Bedford, Biggleswade

MK42 9QG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 an hour £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307146

Job locations

Hertfordshire, Essex and Remote

Stevenage, WGC, Hertford, St Albans, Watford & Hemel Hemps

AL7 4HL

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Hertfordshire and Essex are available as below:

Out of Hours (OOH) ServiceStevenage, Welwyn Garden City, Hertford, St Albans, Borehamwood, Watford, Hemel Hempstead, Harlow and Great DunmowOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.Urgent Treatment Centres (UTC)St Albans Integrated Urgent Care Hub (St Albans City Hospital)Operational Hours: 7 days a week, 09:00 18:00

Acute In Hours Visiting Service (AIHVS)Welwyn Garden CityOperational Hours: 7 days a week, 09:00 17:00

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Hertfordshire and Essex are available as below: Out of Hours (OOH) ServiceStevenage, Welwyn Garden City, Hertford, St Albans, Borehamwood, Watford, Hemel Hempstead, Harlow and Great DunmowOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.Urgent Treatment Centres (UTC)St Albans Integrated Urgent Care Hub (St Albans City Hospital)Operational Hours: 7 days a week, 09:00 18:00 Acute In Hours Visiting Service (AIHVS)Welwyn Garden CityOperational Hours: 7 days a week, 09:00 17:00 Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Hertfordshire, Essex and Remote

Stevenage, WGC, Hertford, St Albans, Watford & Hemel Hemps

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Hertfordshire, Essex and Remote

Stevenage, WGC, Hertford, St Albans, Watford & Hemel Hemps

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 an hour £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307172

Job locations

Somerset and Remote

Taunton, Bridgewater, Yeovil, Shepton Mallet

TA1 2QA

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Cambridgeshire are available as below:

Out of Hours (OOH) ServiceTaunton, Bridgwater, Shepton Mallet, YeovilOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Cambridgeshire are available as below: Out of Hours (OOH) ServiceTaunton, Bridgwater, Shepton Mallet, YeovilOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day. Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Somerset and Remote

Taunton, Bridgewater, Yeovil, Shepton Mallet

TA1 2QA

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Somerset and Remote

Taunton, Bridgewater, Yeovil, Shepton Mallet

TA1 2QA

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 an hour £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307290

Job locations

Bedfordshire and Remote

Luton, Dunstable, Bedford, Biggleswade

MK42 9QG

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Bedfordshire are available as below:

Out of Hours (OOH) ServiceLuton, Dunstable, Bedford, BiggleswadeOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a dayUrgent Treatment Centres (UTC)Luton Urgent Treatment CentreOperational Hours: 7 days a week, 08:00 20:00

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Bedfordshire are available as below: Out of Hours (OOH) ServiceLuton, Dunstable, Bedford, BiggleswadeOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a dayUrgent Treatment Centres (UTC)Luton Urgent Treatment CentreOperational Hours: 7 days a week, 08:00 20:00 Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Bedfordshire and Remote

Luton, Dunstable, Bedford, Biggleswade

MK42 9QG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Bedfordshire and Remote

Luton, Dunstable, Bedford, Biggleswade

MK42 9QG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

NHS Pension Scheme:Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Career Growth:Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 a year £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307254

Job locations

Cambridgeshire and Remote

Peterborough, Cambridge, Huntingdon, Doddington, Ely Wisbech

PE15 0UG

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Cambridgeshire are available as below:

Out of Hours (OOH) ServicePeterborough, Cambridge, Huntingdon, Doddington, Ely, WisbechOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Cambridgeshire are available as below: Out of Hours (OOH) ServicePeterborough, Cambridge, Huntingdon, Doddington, Ely, WisbechOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day. Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Cambridgeshire and Remote

Peterborough, Cambridge, Huntingdon, Doddington, Ely Wisbech

PE15 0UG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Cambridgeshire and Remote

Peterborough, Cambridge, Huntingdon, Doddington, Ely Wisbech

PE15 0UG

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

HUC is seeking experienced Advanced Clinical Practitioners (Nurses and Paramedics with V300 Non-medical Prescribing) to join our urgent and unscheduled care services, delivering high-quality clinical care across both Out of Hours and Clinical Assessment Service pathways. This is an excellent opportunity for a highly skilled clinician to work autonomously within a dynamic and supportive multidisciplinary team, providing timely assessment, diagnosis, treatment, and ongoing management for patients with urgent and unscheduled healthcare needs.

The role offers a varied clinical caseload across telephone, remote, and face-to-face consultations, requiring advanced assessment, clinical reasoning, and decision-making skills. You will play a key role in ensuring patients are directed to the most appropriate service and receive safe, effective, and person-centred care. This position is well suited to an adaptable practitioner who is committed to clinical excellence, professional development, and contributing to the delivery of responsive urgent care services.

Main duties of the job

• Undertake autonomous clinical assessments, diagnosis, treatment, and discharge of patients across both OOH and CAS services.
• Manage a wide range of minor illnesses and injuries, including ENT and ophthalmic presentations, in line with evidence-based practice.
• Provide telephone, remote, and face-to-face consultations, including effective triage, streaming, and prioritisation according to clinical need.
• Recognise and escalate acutely unwell patients, safeguarding concerns, or patients requiring urgent or emergency intervention.
• Prescribe, review, and recommend treatment options in accordance with professional competence and local governance arrangements.
• Offer clear, compassionate advice and health education to support self-care and patient understanding.
• Work collaboratively with the wider multidisciplinary team to deliver safe, efficient, and coordinated care, while maintaining accurate clinical records and contributing to audit, quality improvement, and service development.

About us

In return for your dedication and commitment to our values, we offer:

NHS Pension Scheme:Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Career Growth:Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

£31.59 to £43.89 an hour £31.59 (Triage) / £35.11 (F2F) + OOH enhancements (10%-25%)

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

4265-8307317

Job locations

Hertfordshire, Essex and Remote

Stevenage, WGC, Hertford, St Albans, Watford & Hemel Hemps

AL7 4HL

United Kingdom

Job description

Job responsibilities

Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS).

Services and operational hours in Hertfordshire and Essex are available as below:

Out of Hours (OOH) ServiceStevenage, Welwyn Garden City, Hertford, St Albans, Borehamwood, Watford, Hemel Hempstead, Harlow and Great DunmowOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.Urgent Treatment Centres (UTC)St Albans Integrated Urgent Care Hub (St Albans City Hospital)Operational Hours: 7 days a week, 09:00 18:00

Acute In Hours Visiting Service (AIHVS)Welwyn Garden CityOperational Hours: 7 days a week, 09:00 17:00

Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation.

You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Job description Job responsibilities Please read full Job Description and Person Specification attached to this vacancy. There are two documents attached - one for OOH Service and one for Clinical Assessment Service (CAS). Services and operational hours in Hertfordshire and Essex are available as below: Out of Hours (OOH) ServiceStevenage, Welwyn Garden City, Hertford, St Albans, Borehamwood, Watford, Hemel Hempstead, Harlow and Great DunmowOperational Hours: Monday to Friday: 19:00 08:00; Weekends andBank Holidays: 24 hours a day.Urgent Treatment Centres (UTC)St Albans Integrated Urgent Care Hub (St Albans City Hospital)Operational Hours: 7 days a week, 09:00 18:00 Acute In Hours Visiting Service (AIHVS)Welwyn Garden CityOperational Hours: 7 days a week, 09:00 17:00 Clinical Assessment Service (CAS)Various remote triage shifts available across 24/7/365 operation. You must have full, unrestricted right to work in the UK. We are unable to offer visa sponsorships.

Person Specification

Essesntial

Essential

• NMC Registered Nurse or HCPC registered paramedic
• Minor Illness Qualification (Level 6 or Level 7) or equivalent
• Minor Injury Qualification (Level 6 or Level 7) or equivalent
• Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent
• Non-Medical Prescribing Qualification (V300)
• Proven experience in autonomous clinical roles within urgent or unscheduled care settings

Desirable

• MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN)
• Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services
• Telephone triage and remote consultation experience

Person Specification Essesntial Essential NMC Registered Nurse or HCPC registered paramedic Minor Illness Qualification (Level 6 or Level 7) or equivalent Minor Injury Qualification (Level 6 or Level 7) or equivalent Advanced Clinical Assessment Qualification (Level 6 or Level 7) or equivalent Non-Medical Prescribing Qualification (V300) Proven experience in autonomous clinical roles within urgent or unscheduled care settings Desirable MSc in Advanced Clinical Practice or equivalent (or evidence of current credentialing with HEE or RCN) Experience working in Urgent Care, Emergency Department, General Practice, or Out-of-Hours services Telephone triage and remote consultation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Hertfordshire, Essex and Remote

Stevenage, WGC, Hertford, St Albans, Watford & Hemel Hemps

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Hertfordshire, Essex and Remote

Stevenage, WGC, Hertford, St Albans, Watford & Hemel Hemps

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

Dental Nurses play a key role in supporting the delivery of high-quality emergency dental care. Working collaboratively within a dedicated team, you will assists Dentists in providing patient-centred services, ensuring a smooth and professional experience under the ethos of "Putting Patients First."The role involves preparing and maintaining the dental surgery for each session, adhering to strict protocols to minimize risks from cross-infection, hazardous chemicals, or radiation. You will also support administrative tasks, working alongside the dentist and receptionist to manage records and schedules effectively, whether manually or through computerised systems.This position requires a strong commitment to patient safety and care, excellent organizational skills, and the ability to maintain high standards of hygiene and compliance. You will contribute to creating a safe, efficient, and welcoming environment for both patients and the team.

Main duties of the job

This role is essential in delivering emergency dental care, supporting dentists in treatments, and ensuring the surgery is prepared, clean, and compliant with strict infection control and health and safety protocols. You will maintain accurate records, handle administrative tasks like stock management, and assist with patient charges, ensuring confidentiality and adherence to legal and organizational standards.Collaboration and professionalism are key, with the nurse working closely with colleagues to provide seamless patient care. They follow health and safety procedures, participate in mandatory training, and stay informed on best practices to maintain a safe and efficient environment.Upholding a professional image, you will adhere to organisational and regulatory guidelines, including the NHS Code of Conduct and CQC requirements. Their commitment to safety, compliance, and patient-centred care ensures high-quality service delivery.If you are passionate about patient safety, clinical excellence, professional growth and making a real difference in healthcare - we would love to hear from you.

About us

In return for your dedication and commitment to our values, we offer:

NHS Pension Scheme:Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Career Growth:Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Details

Date posted

17 September 2026

Pay scheme

Other

Salary

£17.70 an hour per hour

Contract

Bank

Working pattern

Full-time, Part-time, Flexible working

Reference number

4265-8303564

Job locations

Exeter, Newton Abbot, Barnstaple

Exeter

EX1 2ED

United Kingdom

Job description

Job responsibilities

This role requires a current professional GDC registration.For full details of the job description and person specification, please see the attached document.

Job description Job responsibilities This role requires a current professional GDC registration.For full details of the job description and person specification, please see the attached document.

Person Specification

Dental Nurse registered with GDC

Essential

• Dental Nurse registered with GDC

Person Specification Dental Nurse registered with GDC Essential Dental Nurse registered with GDC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HUC

Address

Exeter, Newton Abbot, Barnstaple

Exeter

EX1 2ED

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

Exeter, Newton Abbot, Barnstaple

Exeter

EX1 2ED

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

As HUC's most senior nurse and clinical quality leader, you will set the strategic direction for our nursing and Allied Health Professional workforce and embed a culture of clinical excellence across all services. You will be the visible guardian of patient safety, safeguarding, infection prevention and control, and clinical governance, providing board-level assurance to regulators, commissioners and the Board.

This is a high-impact role for an inspirational leader who thrives in complex, fast-moving environments and wants to drive innovation, reduce serious incidents, and improve outcomes through digital triage, telehealth and multidisciplinary models. You will champion our "Build Your Own" ethos by creating clear career pathways, preceptorship, mentorship and CPD that help colleagues grow and stay. Working closely with the CMO, Operations and People teams, you will influence service design, quality strategy and workforce development while representing HUC externally as a trusted clinical voice. If you are passionate about leading change, developing people and delivering outstanding care, this role offers the platform to make a lasting difference.

Main duties of the job

• Provide strategic clinical and operational leadership for HUC's nursing and AHP workforce, setting standards that promote clinical excellence and patient-centred care.

• Lead delivery of the Quality Strategy, owning clinical governance, incident reporting, risk management, audit and learning from harm to drive continuous improvement.

• Hold organisational accountability for safeguarding (adults and children) and infection prevention and control, ensuring compliance with national legislation and best practice.

• Ensure regulatory compliance (CQC, NHS England, UKHSA), prepare inspection evidence and provide board-level assurance on safety, quality and mandated reports (e.g. Quality Account).

• Develop and implement a professional education and career framework aligned to "Build Your Own", including competency frameworks, preceptorship, mentorship and CPD to grow and retain talent.

• Line manage the Head of Nursing and Quality, Head of AHPs and IPC, and lead the new Patient Ambassador role, ensuring visible clinical leadership and support for the workforce.

• Partner with the CMO, Operations and executive colleagues to shape innovative service models, digital triage and telehealth, and to collate quality and safety reports that inform board decisions.

About us

HUC provides the NHS 111 and Out of Hours service to over 4.5 million patients across the East, and the South West of England. HUC is an exciting and supportive place to work and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for every patient.At HUC, you will also benefit from:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

Job summary

DEDICATED TO WHAT WE DO.PASSIONATE ABOUT HOW WE DO IT.

Join Our Team as a Locality Service Manager!Are you passionate about delivering high-quality, patient-centred care? Do you have the leadership skills to support and manage frontline teams in a dynamic healthcare environment? If so, we have the perfect opportunity for you.

Role Overview: As a Locality Service Manager, you will play a critical role in the operational delivery and management of our Out of Hours (OOH) GP Service. Your leadership will ensure that high standards of care are consistently delivered across designated localities, maintaining service continuity and compliance with clinical governance and CQC standards.

Main duties of the job

Key Responsibilities:

Provide day-to-day leadership and management support to frontline teams.

Oversee OOH service bases, addressing operational issues proactively.

Manage staffing levels and support the recruitment, training, and development of clinical and non-clinical staff.

Engage effectively with internal teams and external stakeholders, fostering collaborative partnerships.

Contribute to continuous service improvement by identifying gaps and implementing best practices.

Monitor performance against Key Performance Indicators (KPIs) and conduct quality audits.

Ensure services are effectively resourced, responsive, and aligned with organisational values and strategic objectives.

Maintain financial oversight to ensure budget compliance while maintaining efficiency and effectiveness.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Peterborough site, we currently have availability for both day and night shifts, giving you the flexibility to find a working pattern that fits around your life.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm.

Main duties of the job

Your Role:o First Contact: Manage urgent and non-urgent cases, providing essential medical advice.o NHS Pathways Software: Assess patients' conditions and direct them to the appropriate healthcare professional or service.o Advanced Training: Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.

Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.

About us

Why HUC?o Thriving and Growing: Our continued growth means more opportunities for you!o Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.o Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.o Community Impact: Be a vital part of your community, providing essential care and support to those in need.o A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.o Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we currently have availability for both day and night shifts, giving you the flexibility to find a working pattern that fits around your life.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm

Main duties of the job

Your Role: Make Every Call Count

Be the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.

Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.

Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.

About us

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we currently have availability for both day and night shifts, giving you the flexibility to find a working pattern that fits around your life.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm

Main duties of the job

Your Role: Make Every Call Count

Be the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.

Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.

Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.

About us

Why HUC?

Thriving and Growing: Our continued growth means more opportunities for you!

Diverse Roles: As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives.

Skill Development: No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare.

Community Impact: Be a vital part of your community, providing essential care and support to those in need.

A Team That Becomes a Family: Join a supportive team where colleagues become like family, working together to make a difference.

Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls.

Job summary

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we currently have availability for both day and night shifts, giving you the flexibility to find a working pattern that fits around your life.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm

Main duties of the job

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

About us

Join the HUC Family and Enjoy Exceptional Benefits That Truly Make a Difference!

?Exclusive Discounts:Unlock amazing savings on shopping, travel, and entertainment through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

?NHS Pension Scheme:Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

?Wellbeing Support:Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

?Recognition and Rewards:Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

?Financial Perks:Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.

?Career Growth:Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

?Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Job summary

We are looking for an organised, accurate and proactive Administrator to join our practice team.

The post holder will provide comprehensive administrative and Quality and Outcomes Framework (QOF) support to the clinical and management teams. The role involves accurately processing patient information, clinical correspondence and healthcare records, ensuring high standards of data quality and confidentiality.

A key part of the role will be supporting the achievement of QOF, enhanced services and long-term condition targets, including running searches, coordinating patient recalls and monitoring outstanding work.

The successful candidate will work closely with clinicians, administrators and external healthcare organisations to support the efficient delivery of patient care and achievement of practice objectives.

Main duties of the job

o Process and code clinical letters, hospital correspondence and discharge summaries accurately.o File and maintain electronic patient records and ensure data quality.o Act as a key coordinator for QOF, recalls and long-term condition reviews.o Run searches, reports and audits to support QOF and enhanced service targets.o Follow recall processes and contact patients when reviews are due.o Monitor workflows and allocate clinical documents appropriately.o Process incoming and outgoing clinical correspondence.o Support patient registration and records management.o Liaise with clinicians, colleagues and external organisations.o Maintain patient confidentiality and comply with data protection and health and safety requirements.o Participate in meetings, training and service improvement.o Work collaboratively with the wider practice team to meet contractual and service objectives.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, & financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through, Blue Light Card, Tickets for Good, & more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind & long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, & delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, & exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, & smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, & regular updates to keep you in the loop with HUC news & opportunities.

Office Comforts: Stay refreshed with unlimited tea & coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!