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Administrative Assistant
Oxford University Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary This is a 12-month fixed-term Band 3 Administrative Assistant post providing maternity leave cover within the Psychological Medicine Service.
16 day(s) ago
Administrative Assistant
Oxford University Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary This is a 12-month fixed-term Band 3 Administrative Assistant post providing maternity leave cover within the Psychological Medicine Service.
16 day(s) ago
Nursing Assistant
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary We are looking to recruit highly motivated, enthusiastic individuals, who can cope with a high-pressured clinical environment.
16 day(s) ago
Nursing Assistant
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Aged Care Worker
Job summary We are looking to recruit highly motivated, enthusiastic individuals, who can cope with a high-pressured clinical environment.
16 day(s) ago
Registered Nurse
Bristol NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a Registered Nurse to join our Acute Respiratory Ward (Gate 28A) to work with patients with a wide range o...
16 day(s) ago
Registered Nurse
Bristol NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting opportunity has arisen for a Registered Nurse to join our Acute Respiratory Ward (Gate 28A) to work with patients with a wide range o...
16 day(s) ago
Training Programme Director - T&O Surgery - TV
NHS England
North East England
General Surgeon
Job summary Within NHS England, South East Region, the Thames Valley Local Office is responsible for the planning, development, education and training of the...
16 day(s) ago
Training Programme Director - T&O Surgery - TV
NHS England
North East England
General Surgeon
Job summary Within NHS England, South East Region, the Thames Valley Local Office is responsible for the planning, development, education and training of the...
16 day(s) ago
Registered Nurse
Bristol NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Some exciting opportunities have arisen for a Registered Nurse to join our Acute Respiratory Ward (Gate 28A) to work with patients with a wide ra...
16 day(s) ago
Registered Nurse
Bristol NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Some exciting opportunities have arisen for a Registered Nurse to join our Acute Respiratory Ward (Gate 28A) to work with patients with a wide ra...
16 day(s) ago
Patient Service Advisor (Medical Secretary & Receptionist Role)
Victoria Park Health Centre
North East England
Admin and Clerical
Job summary To provide a professional, welcoming and efficient first point of contact for patients, carers, visitors and healthcare professionals.
16 day(s) ago
Patient Service Advisor (Medical Secretary & Receptionist Role)
Victoria Park Health Centre
North East England
Admin and Clerical
Job summary To provide a professional, welcoming and efficient first point of contact for patients, carers, visitors and healthcare professionals.
16 day(s) ago
Specialist EPMA Pharmacist
Bristol NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Pharmacist
Job summary Are you a clinical pharmacist with an interest in digital healthcare, electronic prescribing and service improvement?
16 day(s) ago
Specialist EPMA Pharmacist
Bristol NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Pharmacist
Job summary Are you a clinical pharmacist with an interest in digital healthcare, electronic prescribing and service improvement?
16 day(s) ago
Training Programme Director - Old Age Psychiatry - TV
NHS England
North East England
Medical Specialist
Job summary Within NHS England, South East Region, the Thames Valley Office is responsible for the planning, development, education and training of the futur...
16 day(s) ago
Training Programme Director - Old Age Psychiatry - TV
NHS England
North East England
Medical Specialist
Job summary Within NHS England, South East Region, the Thames Valley Office is responsible for the planning, development, education and training of the futur...
16 day(s) ago
Salaried GP
Hurley Group
North East England
GBP 48,000 - 72,000 per year
GP/General Practitioner
Job summary General Practitioner Role Location: Waterloo Health Centre Sessions: 4 to 6 sessions per week Contract: Permanent, based on site Salary: 12k per...
16 day(s) ago
Salaried GP
Hurley Group
North East England
GBP 48,000 - 72,000 per year
GP/General Practitioner
Job summary General Practitioner Role Location: Waterloo Health Centre Sessions: 4 to 6 sessions per week Contract: Permanent, based on site Salary: 12k per...
16 day(s) ago
Single Point of Access Mental Health Practitioner
Dorset HealthCare University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary This new role will work collaboratively between Primary Care and Access Wellbeing Services as part of an Integrated Model of Care.
16 day(s) ago
Single Point of Access Mental Health Practitioner
Dorset HealthCare University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary This new role will work collaboratively between Primary Care and Access Wellbeing Services as part of an Integrated Model of Care.
16 day(s) ago
Practice Nurse
Elmham Group of Surgeries
North East England
Nurse Practitioner
Job summary An exciting opportunity has arisen for an experienced and enthusiastic Practice Nurse to join Elmham Group of Practices on a 12-month fixed-term...
16 day(s) ago
Practice Nurse
Elmham Group of Surgeries
North East England
Nurse Practitioner
Job summary An exciting opportunity has arisen for an experienced and enthusiastic Practice Nurse to join Elmham Group of Practices on a 12-month fixed-term...
16 day(s) ago
Junior Data Scientist
Royal Surrey NHS Foundation Trust
North East England
GBP 33,677 - 40,996 per year
Medical Scientist
Job summary We are seeking to appoint a motivated, curious and technically capable Junior Data Scientist to join our expanding Data Science team.
16 day(s) ago
Junior Data Scientist
Royal Surrey NHS Foundation Trust
North East England
GBP 33,677 - 40,996 per year
Medical Scientist
Job summary We are seeking to appoint a motivated, curious and technically capable Junior Data Scientist to join our expanding Data Science team.
16 day(s) ago
Specimen Reception and Pathology Admin Manager
Royal Surrey NHS Foundation Trust
North East England
GBP 41,957 - 50,387 per year
Laboratory Technician
Job summary We are looking for an energetic, well-organised & experienced professional to join us as a Specimen Reception & Pathology Administration Manager...
16 day(s) ago
Specimen Reception and Pathology Admin Manager
Royal Surrey NHS Foundation Trust
North East England
GBP 41,957 - 50,387 per year
Laboratory Technician
Job summary We are looking for an energetic, well-organised & experienced professional to join us as a Specimen Reception & Pathology Administration Manager...
16 day(s) ago
Senior Clinical Psychologist
Great Ormond Street Hospital for Children NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary Permanent Contract Band 8a Senior Clinical Psychologist: 15 hours & Fixed Term contract Band 8a Senior Clinical Psychologist: 22.
16 day(s) ago
Senior Clinical Psychologist
Great Ormond Street Hospital for Children NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary Permanent Contract Band 8a Senior Clinical Psychologist: 15 hours & Fixed Term contract Band 8a Senior Clinical Psychologist: 22.
16 day(s) ago
Ear Health Practitioner
Procare Health Limited
North East England
GBP 0 - 18 per year
GP/General Practitioner
Job summary Are you passionate about delivering great patient care and looking for an opportunity to develop specialist skills in ear health?
16 day(s) ago
Ear Health Practitioner
Procare Health Limited
North East England
GBP 0 - 18 per year
GP/General Practitioner
Job summary Are you passionate about delivering great patient care and looking for an opportunity to develop specialist skills in ear health?
16 day(s) ago
Bereavement Officer
Homerton Healthcare NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Registered Nurse/RN
Job summary Would you like to join a small but supportive team in the role of Bereavement Officer?
16 day(s) ago
Bereavement Officer
Homerton Healthcare NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Registered Nurse/RN
Job summary Would you like to join a small but supportive team in the role of Bereavement Officer?
16 day(s) ago
Senior Improvement Programme Manager (Outpatients)
Lewisham and Greenwich NHS Trust
North East England
GBP 66,582 - 77,368 per year
Health Service Manager/Administrator
Job summary We have an exciting opportunity to play a pivotal role in improving outpatient services within our Improvement Delivery Team at LGT, supporting t...
16 day(s) ago
Senior Improvement Programme Manager (Outpatients)
Lewisham and Greenwich NHS Trust
North East England
GBP 66,582 - 77,368 per year
Health Service Manager/Administrator
Job summary We have an exciting opportunity to play a pivotal role in improving outpatient services within our Improvement Delivery Team at LGT, supporting t...
16 day(s) ago
Senior Programme Communications Officer (Work Well) - Band 6
NHS Essex Integrated Care Board
North East England
GBP 39,959 - 48,117 per year
Admin and Clerical
Job summary Fixed Term/Secondment for 20 Months Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment i...
16 day(s) ago
Senior Programme Communications Officer (Work Well) - Band 6
NHS Essex Integrated Care Board
North East England
GBP 39,959 - 48,117 per year
Admin and Clerical
Job summary Fixed Term/Secondment for 20 Months Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment i...
16 day(s) ago
PCN Nurse
Horsmans Place Surgery
North East England
Registered Nurse/RN
Job summary Dartford Central Primary Care Network is looking for an experienced, compassionate and motivated Registered Nurse to join our developing frailty...
16 day(s) ago
PCN Nurse
Horsmans Place Surgery
North East England
Registered Nurse/RN
Job summary Dartford Central Primary Care Network is looking for an experienced, compassionate and motivated Registered Nurse to join our developing frailty...
16 day(s) ago
Band 5 Bed Capacity Co-ordinator - Bath
Avon & Wiltshire Mental Health Partnership NHS Trust
North East England
GBP 32,073 - 39,043 per year
Admin and Clerical
Job summary The Transfer of Care Hub is a newly developed team with in BSW who are responsible for covering the 3 identified work streams of patient flow: Fr...
16 day(s) ago
Band 5 Bed Capacity Co-ordinator - Bath
Avon & Wiltshire Mental Health Partnership NHS Trust
North East England
GBP 32,073 - 39,043 per year
Admin and Clerical
Job summary The Transfer of Care Hub is a newly developed team with in BSW who are responsible for covering the 3 identified work streams of patient flow: Fr...
16 day(s) ago
Senior Pathology Support Worker, BANK, Immunology
Ashford & St. Peter's Hospitals NHS Foundation Trust
North East England
GBP 0 - 1 per year
Support Staff
Job summary THIS IS A BANK POST, INITIALLY FOR 6 MONTHS: We are looking for an enthusiastic and motivated candidate who has some general laboratory skills fo...
16 day(s) ago
Senior Pathology Support Worker, BANK, Immunology
Ashford & St. Peter's Hospitals NHS Foundation Trust
North East England
GBP 0 - 1 per year
Support Staff
Job summary THIS IS A BANK POST, INITIALLY FOR 6 MONTHS: We are looking for an enthusiastic and motivated candidate who has some general laboratory skills fo...
16 day(s) ago
Nurse Specialist- Paediatric Epilepsy
Nottingham University Hospitals NHS Trusts
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary An opportunity has arisen for an experienced, enthusiastic registered children's nurse to work within the Nottingham Children's Epilepsy Team.
16 day(s) ago
Nurse Specialist- Paediatric Epilepsy
Nottingham University Hospitals NHS Trusts
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary An opportunity has arisen for an experienced, enthusiastic registered children's nurse to work within the Nottingham Children's Epilepsy Team.
16 day(s) ago
Estates Manager (Operations) - Electrical
The Shrewsbury and Telford Hospital NHS Trust
North East England
GBP 49,387 - 56,515 per year
Grounds and Maintenance Worker
Job summary Estates Operations Manager - (Electrical) Under the direction of the Head of Estates, the post holder will be responsible for maintaining and dev...
16 day(s) ago
Estates Manager (Operations) - Electrical
The Shrewsbury and Telford Hospital NHS Trust
North East England
GBP 49,387 - 56,515 per year
Grounds and Maintenance Worker
Job summary Estates Operations Manager - (Electrical) Under the direction of the Head of Estates, the post holder will be responsible for maintaining and dev...
16 day(s) ago
Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Admin and Clerical
Job summary The post holder will be required to manage a team and will be responsible for the coordination of duties across that team.
16 day(s) ago
Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Admin and Clerical
Job summary The post holder will be required to manage a team and will be responsible for the coordination of duties across that team.
16 day(s) ago
Housekeeping Supervisor
Worcestershire Acute Hospitals NHS Trust
North East England
GBP 25,760 - 27,476 per year
Grounds and Maintenance Worker
Job summary We are looking for an enthusiastic staff member to join our housekeeping Supervisor team working the following shift: Monday - Friday 09:00-17:00...
16 day(s) ago
Housekeeping Supervisor
Worcestershire Acute Hospitals NHS Trust
North East England
GBP 25,760 - 27,476 per year
Grounds and Maintenance Worker
Job summary We are looking for an enthusiastic staff member to join our housekeeping Supervisor team working the following shift: Monday - Friday 09:00-17:00...
16 day(s) ago
Administrative Assistant
Oxford University Hospitals NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365503
Job summary
This is a 12-month fixed-term Band 3 Administrative Assistant post providing maternity leave cover within the Psychological Medicine Service. The role is responsible for delivering a comprehensive, professional and efficient administrative service that supports clinicians and the wider multidisciplinary team in providing high-quality patient care. The post holder will manage patient administration throughout the patient pathway, including appointment booking, referral processing, reception duties, Electronic Patient Record (EPR) management, production of clinical correspondence, maintenance of accurate patient records, and supporting compliance with Trust and national performance standards. The role is fundamental to ensuring the smooth day-to-day operation of the service and maintaining a positive patient experience.
Main duties of the job
- Provide a comprehensive administrative service to support the Psychological Medicine Service and multidisciplinary team.
- Manage patient pathways by processing referrals, booking appointments and maintaining accurate patient records using the Trust's Electronic Patient Record (EPR) systems.
- Provide reception cover, acting as the first point of contact for patients and visitors, delivering a professional and compassionate service.
- Produce and process clinical correspondence using digital transcription systems, ensuring Trust timescales and quality standards are met.
- Monitor and manage shared email inboxes, process incoming correspondence and respond to patient, referrer and stakeholder enquiries promptly and appropriately.
- Support Referral to Treatment (RTT) pathways by ensuring accurate data entry, clinic preparation, patient check-in/check-out and clinic cash-up processes.
- Maintain high standards of data quality, confidentiality and customer service while supporting the smooth day-to-day running of the department.
- Work collaboratively with clinical and administrative colleagues, contributing to service improvement initiatives and providing flexible administrative support to ensure continuity of patient care
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
321-CSS-8201555-B3
Job locations
West Wing, John Radcliffe Hospital
Headley Way
Headington, Oxford
OX3 9DU
United Kingdom
Job description
Job responsibilities
MAIN PURPOSE OF POST:
Patient administration underpins the patient journey and supports the clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports the management team to deliver a high standard of data quality by making the best use of capacity and resources.
The post holder is responsible for the delivery of a professional, comprehensive and efficient administrative service to support the delivery of high quality clinical services under the supervision of the Senior Administrator.
RESPONSIBILITIES:
Administration:
- To provide primary administrative support to the clinical staff and all patients under their care of The Psychological Medicine Service, including using EPR applications, such as Appointment Book, HIM Tracking, HIM Chart Coding, Powerchart and PM Office, to manage patient pathways.
- To provide reception cover and act as the first point of contact for patients attending face to face appointments and meeting and greeting patient
- Ensuring the waiting room area is kept clean and tidy.
4. To manage an electronic diary room booking system.
5. Dealing with incoming correspondence, opening and prioritising incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning items in a timely manner.
6. To monitor the shared e-mail inbox, taking responsibility for forwarding emails, creating encounters and uploading referrals to EPR for triaging and forwarding to relevant consultant through the EPR Message Centre.
7. To ensure appointments are booked into the appropriate clinic appointment slots in line with the Trusts Elective Access Policy and local Standard Operating Procedures in order to meet national RTT Standards, and following the appropriate escalation process to highlight problems to the Assistant Service Manager and / or the Operational Service Manager when in need of assistance.
8. Use of the digital transcription system (Voice Recognition) to produce clinical correspondence to inform referrers, patients and other stakeholders of patient pathway progress. In doing so, produce high quality accurate correspondence which conforms to the Trust Key Performance Indicator of 7 working days from the point of clinical delivery/decision to being sent to the patient.
9. Liaising with referrers to ensure effective pathway management and to maintain good working relationships with stakeholders.
10. Become proficient in the use of Scan IT software to ensure letters, clinical reports, diagnostic test results and other notes are uploaded and filed correctly in patient records on EPR.
11. Check in patients attending for their Psychological Medicine appointment, checking demographic information such as name and date of birth are correctly recorded in EPR and updating with changes and corrections.
12. Check out patients from their appointment, following the instructions on the outcome form to ensure the correct RTT status code is recorded.
13. Cache up clinics regularly to ensure revenue is accurately captured.
14. Complete the e-clinic-prep process to ensure relevant documentation is present on EPR for patient appointments.
15. Follow the HIM tracking procedure for the movement of all paper patient notes.
16. Act upon queries from referrers, patients and other stakeholders in a timely manner. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems.
17. Escalate any problems arising to Assistant Service Manager or Operational Service Manager in a timely manner so they can be dealt with quickly and efficiently.
GENERAL
1. Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
2. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and Trust procedures.
3. Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.
4. Answer all telephone calls in a timely manner and action appropriately
5. Maintain patient confidentiality at all times.
6. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours.
7. Use the Trust IT systems to register patients, make appointments, produce end of treatment letters, ensure that details are correct and ensure check in / check out of outpatient appointments.
8. To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide.
9. Any other duties at the request of the Senior Administrator/Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade.
This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of the changing circumstancesfollowing consultation with the post holder. The job description does not form part of the contract of employment.
RISK MANAGEMENT:
The management of risk is the responsibility of everyone and will be achieved within a progressive, honest and open environment.
Staff will be provided with the necessary education, training and support to enable them to meet this responsibility.
Staff should be familiar with the
Major Incident Policy
Fire Policy
and should make themselves familiar with the local response plan and theirrole within that response.
RESPONSIBILITIES FOR HEALTH & SAFETY
The post holder is responsible for ensuring that all duties and responsibilities of this post are carried out in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Trust Policies and Procedures. This will be supported by the provision of training and specialist advice where required.
INFECTION CONTROL
Infection Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA.
All staff employed by the OUHFT have the following key responsibilities:
Staff must decontaminate their hands prior to and after direct patient contact or contact with the patients surroundings.
Staff members have a duty to attend mandatory infection control training provided for them by the Trust.
Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health.
CHILDRENS RIGHTS
The post holder will endeavour at all times to uphold the rights of children and young people in accordance with the UN Convention Rights of the Child.
SAFEGUARDING CHILDREN AND VULNERABLE ADULTS
The Trust is committed to safeguarding children and vulnerable adults throughout the organisation. As a member of the trust there is a duty to assist in protecting patients and their families from any form of harm when they are vulnerable.
INFORMATION GOVERNANCE
All staff must complete annual information governance training. If you have a Trust email account this can be completed on-line, otherwise you must attend a classroom session. For further details, go to the Information Governance intranet site.
DATA QUALITY
Data quality is a vital element of every member of staffs job role. The Oxford Radcliffe Hospitals recognises the importance of information in the provision of patient care and in reporting on its performance. Data quality is therefore crucial in ensuring complete, timely and accurate information is available in support of patient care, clinical governance, performance management, service planning, and financial and resource planning and performance.
Job description Job responsibilities MAIN PURPOSE OF POST: Patient administration underpins the patient journey and supports the clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports the management team to deliver a high standard of data quality by making the best use of capacity and resources. The post holder is responsible for the delivery of a professional, comprehensive and efficient administrative service to support the delivery of high quality clinical services under the supervision of the Senior Administrator. RESPONSIBILITIES: Administration: To provide primary administrative support to the clinical staff and all patients under their care of The Psychological Medicine Service, including using EPR applications, such as Appointment Book, HIM Tracking, HIM Chart Coding, Powerchart and PM Office, to manage patient pathways. To provide reception cover and act as the first point of contact for patients attending face to face appointments and meeting and greeting patient Ensuring the waiting room area is kept clean and tidy. 4. To manage an electronic diary room booking system. 5. Dealing with incoming correspondence, opening and prioritising incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning items in a timely manner. 6. To monitor the shared e-mail inbox, taking responsibility for forwarding emails, creating encounters and uploading referrals to EPR for triaging and forwarding to relevant consultant through the EPR Message Centre. 7. To ensure appointments are booked into the appropriate clinic appointment slots in line with the Trusts Elective Access Policy and local Standard Operating Procedures in order to meet national RTT Standards, and following the appropriate escalation process to highlight problems to the Assistant Service Manager and / or the Operational Service Manager when in need of assistance. 8. Use of the digital transcription system (Voice Recognition) to produce clinical correspondence to inform referrers, patients and other stakeholders of patient pathway progress. In doing so, produce high quality accurate correspondence which conforms to the Trust Key Performance Indicator of 7 working days from the point of clinical delivery/decision to being sent to the patient. 9. Liaising with referrers to ensure effective pathway management and to maintain good working relationships with stakeholders. 10. Become proficient in the use of Scan IT software to ensure letters, clinical reports, diagnostic test results and other notes are uploaded and filed correctly in patient records on EPR. 11. Check in patients attending for their Psychological Medicine appointment, checking demographic information such as name and date of birth are correctly recorded in EPR and updating with changes and corrections. 12. Check out patients from their appointment, following the instructions on the outcome form to ensure the correct RTT status code is recorded. 13. Cache up clinics regularly to ensure revenue is accurately captured. 14. Complete the e-clinic-prep process to ensure relevant documentation is present on EPR for patient appointments. 15. Follow the HIM tracking procedure for the movement of all paper patient notes. 16. Act upon queries from referrers, patients and other stakeholders in a timely manner. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems. 17. Escalate any problems arising to Assistant Service Manager or Operational Service Manager in a timely manner so they can be dealt with quickly and efficiently. GENERAL 1. Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. 2. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and Trust procedures. 3. Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. 4. Answer all telephone calls in a timely manner and action appropriately 5. Maintain patient confidentiality at all times. 6. Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours. 7. Use the Trust IT systems to register patients, make appointments, produce end of treatment letters, ensure that details are correct and ensure check in / check out of outpatient appointments. 8. To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide. 9. Any other duties at the request of the Senior Administrator/Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade. This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of the changing circumstancesfollowing consultation with the post holder. The job description does not form part of the contract of employment. RISK MANAGEMENT: The management of risk is the responsibility of everyone and will be achieved within a progressive, honest and open environment. Staff will be provided with the necessary education, training and support to enable them to meet this responsibility. Staff should be familiar with the Major Incident Policy Fire Policy and should make themselves familiar with the local response plan and theirrole within that response. RESPONSIBILITIES FOR HEALTH & SAFETY The post holder is responsible for ensuring that all duties and responsibilities of this post are carried out in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Trust Policies and Procedures. This will be supported by the provision of training and specialist advice where required. INFECTION CONTROL Infection Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA. All staff employed by the OUHFT have the following key responsibilities: Staff must decontaminate their hands prior to and after direct patient contact or contact with the patients surroundings. Staff members have a duty to attend mandatory infection control training provided for them by the Trust. Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health. CHILDRENS RIGHTS The post holder will endeavour at all times to uphold the rights of children and young people in accordance with the UN Convention Rights of the Child. SAFEGUARDING CHILDREN AND VULNERABLE ADULTS The Trust is committed to safeguarding children and vulnerable adults throughout the organisation. As a member of the trust there is a duty to assist in protecting patients and their families from any form of harm when they are vulnerable. INFORMATION GOVERNANCE All staff must complete annual information governance training. If you have a Trust email account this can be completed on-line, otherwise you must attend a classroom session. For further details, go to the Information Governance intranet site. DATA QUALITY Data quality is a vital element of every member of staffs job role. The Oxford Radcliffe Hospitals recognises the importance of information in the provision of patient care and in reporting on its performance. Data quality is therefore crucial in ensuring complete, timely and accurate information is available in support of patient care, clinical governance, performance management, service planning, and financial and resource planning and performance.
Person Specification
Essential and Desirable
Essential
- Proven experience within an administrative role
- Strong Computer Skills
- Excellent interpersonal and communication skills
- Highly organised and have the ability to coordinate and prioritise own workload
Desirable
- Database / spreadsheet skills
- Evidence of team working
- Familiarity with NHS performance targets including use of RTT
- Evidence of interacting with a wide range of people
Person Specification Essential and Desirable Essential Proven experience within an administrative role Strong Computer Skills Excellent interpersonal and communication skills Highly organised and have the ability to coordinate and prioritise own workload Desirable Database / spreadsheet skills Evidence of team working Familiarity with NHS performance targets including use of RTT Evidence of interacting with a wide range of people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
West Wing, John Radcliffe Hospital
Headley Way
Headington, Oxford
OX3 9DU
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
West Wing, John Radcliffe Hospital
Headley Way
Headington, Oxford
OX3 9DU
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Nursing Assistant
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365501
Job summary
We are looking to recruit highly motivated, enthusiastic individuals, who can cope with a high-pressured clinical environment. Good interpersonal, verbal and written communication skills are required to work on ward 12 at Northumbria Specialist Emergency Care Hospital. People with a passion for wanting to learn how to provide the highest standards of care are encouraged to apply.
Candidates must demonstrate a compassionate and caring attitude towards their patients and be able to deliver high standard of care. Candidates must possess good communication and organisational skills.
You must be willing to work flexible hours to meet the service needs of our patients which includes rotation between days and nights.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- To work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non-direct.
- To provide and promote high quality care under the guidance of a qualified healthcare professional.
- Undertake a range of delegated clinical care duties in hospital.
- Record patient observations and changes to patient clinical conditions.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
319-8298800KD-HAS
Job locations
Ward 12, Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Job description
Job responsibilities
- To assist the qualified nursing staff in the delivery of high quality direct and indirect patient care.
- To provide assistance and support to patients, carers and the multi-disciplinary team.
- To maintain high clinical standards.
- To help maintain a clean and safe ward environment.
Job description
Job responsibilities
- To assist the qualified nursing staff in the delivery of high quality direct and indirect patient care.
- To provide assistance and support to patients, carers and the multi-disciplinary team.
- To maintain high clinical standards.
- To help maintain a clean and safe ward environment.
Person Specification
Experience
Essential
- Previous care experience in a health or social care setting
Desirable
- Evidence of completed competencies aligned to the service area
- Customer Care course
Qualifications / Professional Registration
Essential
- Knowledge of care and related procedures, clinical observations, relevant legislation
- Completion of a competency-based programme or equivalent relevant experience
- Level 3 qualification in a healthcare related subject or a portfolio of equivalent demonstrable experience
Person Specification
Experience
Essential
- Previous care experience in a health or social care setting
Desirable
- Evidence of completed competencies aligned to the service area
- Customer Care course
Qualifications / Professional Registration
Essential
- Knowledge of care and related procedures, clinical observations, relevant legislation
- Completion of a competency-based programme or equivalent relevant experience
- Level 3 qualification in a healthcare related subject or a portfolio of equivalent demonstrable experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Ward 12, Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Ward 12, Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365500
Job summary
An exciting opportunity has arisen for a Registered Nurse to join our Acute Respiratory Ward (Gate 28A) to work with patients with a wide range of chronic and acute respiratory conditions.
We currently have opportunities available for:
- Experienced Registered Nurses with current NMC Registration
- Newly Qualified Nurses
Main duties of the job
Working within our department, your main duties will include:
- Organising and participating in the delivery of high standards of evidence-based nursing care.
- Taking responsibility to carry out required planned, direct patient care to a high standard without direct supervision, in accordance with established nursing procedures and policies.
- Contributing towards the health promotion for all patients by provided education, support and advice as necessary, ensuring referral to appropriate professionals or agencies as required.
- In the absence of senior staff, taking responsibility for the delegation and supervision of appropriate work to other qualified staff, healthcare support workers and students.
- Where relevant, be responsible and assist in the co-ordination of discharge planning in partnership with the multidisciplinary team.
- Taking personal responsibility for treating all patients with courtesy, respecting their individual needs and maintaining confidentiality at all times.
- Ensuring provision of a safe and therapeutic environment for all patients, relatives, visitors and colleagues
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, pro rata for part time
Contract
Permanent
Working pattern
Full-time
Reference number
339-MED5415-LGG
Job locations
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- Organise and participate in the delivery of high standards of evidence-based nursing care.
- Take regular responsibility to carry out required planned, direct patient care to a high standard without direct supervision in accordance with established nursing procedures and policies.
- To report to the appropriate members of the multidisciplinary team any significant changes in a patients condition or situation.
- Responsible for taking charge of the ward/department on a regular basis in the absence of the person who has continuing responsibility.
- Take personal responsibility as a team leader for the delivery of care of patients in a defined area.
- To contribute towards health promotion for all patients by providing education, support and advice, as necessary Ensure referral to appropriate professionals or agencies as required.
- Ensure the safe ordering, administration and custody of patients medication according to Trust policies and procedures.
- In the absence of senior staff be responsible for delegation and supervision of appropriate work to other qualified staff, health care assistants and students
- Where relevant to be responsible for and assist in co-ordinating discharge planning in partnership with the multidisciplinary team
- Where relevant, responsible for the admission, assessment and preparation of patients undergoing treatment or investigations.
- Escort patients to other wards or departments as required.
- To take personal responsibility for ensuring that patients are treated with courtesy at all times, the individual needs of patients are respected and confidentiality is maintained at all times.
- Liase effectively with other disciplines or departments as appropriate.
- To be able to act in emergency situations and to be familiar with emergency procedures including fire and resuscitation.
- To be responsible for the support and direction of junior staff in such situations according to Trust policy.
- To be responsible for ensuring provision of a safe and therapeutic environment for all patients, relatives, visitors and colleagues.
- Ensure the readiness for use of special equipment and the availability of nursing supplies in conjunction with the senior ward nurses.
- Ensure the safe custody of patients valuables and property according to Trust policies.
- Report to nurse in charge/line manager all complaints, incidents or accidents involving self, staff, patients, visitors and complete relevant documentation according to Trust procedure.
- Be responsible for reporting and documenting any broken or damaged equipment according to Trust policy.
- To have detailed knowledge of Manual handling regulations particularly with regards to the moving and handling of patients.
- To be responsible for ensuring that assessment of patients manual handling needs are carried out and ensure junior staff and students follow these requirements in the course of care delivery.
- Ensure safe storage and disposal of substances hazardous to health in accordance with Trust policy. Ensure availability of facilities for disposal of sharps, toxic/cytoxic waste in accordance with trust policy.
- In support of senior staff or ward manager assist with monitoring and report to ensure stock levels are maintained and that the correct quantities are in supply.
- Monitor the use of supplies by junior staff to promote efficient use of all supplies.
- To be aware of the directorate bleep holding function.
- To have an awareness of the requirements for staffing the ward or department.
- Undertake aspects of ward administration as agreed by the ward /department manage.
- Report reliably any episodes of sickness for self or that are reported to you to the Registered nurse in charge to enable skill mix to be maintained.
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- Organise and participate in the delivery of high standards of evidence-based nursing care.
- Take regular responsibility to carry out required planned, direct patient care to a high standard without direct supervision in accordance with established nursing procedures and policies.
- To report to the appropriate members of the multidisciplinary team any significant changes in a patients condition or situation.
- Responsible for taking charge of the ward/department on a regular basis in the absence of the person who has continuing responsibility.
- Take personal responsibility as a team leader for the delivery of care of patients in a defined area.
- To contribute towards health promotion for all patients by providing education, support and advice, as necessary Ensure referral to appropriate professionals or agencies as required.
- Ensure the safe ordering, administration and custody of patients medication according to Trust policies and procedures.
- In the absence of senior staff be responsible for delegation and supervision of appropriate work to other qualified staff, health care assistants and students
- Where relevant to be responsible for and assist in co-ordinating discharge planning in partnership with the multidisciplinary team
- Where relevant, responsible for the admission, assessment and preparation of patients undergoing treatment or investigations.
- Escort patients to other wards or departments as required.
- To take personal responsibility for ensuring that patients are treated with courtesy at all times, the individual needs of patients are respected and confidentiality is maintained at all times.
- Liase effectively with other disciplines or departments as appropriate.
- To be able to act in emergency situations and to be familiar with emergency procedures including fire and resuscitation.
- To be responsible for the support and direction of junior staff in such situations according to Trust policy.
- To be responsible for ensuring provision of a safe and therapeutic environment for all patients, relatives, visitors and colleagues.
- Ensure the readiness for use of special equipment and the availability of nursing supplies in conjunction with the senior ward nurses.
- Ensure the safe custody of patients valuables and property according to Trust policies.
- Report to nurse in charge/line manager all complaints, incidents or accidents involving self, staff, patients, visitors and complete relevant documentation according to Trust procedure.
- Be responsible for reporting and documenting any broken or damaged equipment according to Trust policy.
- To have detailed knowledge of Manual handling regulations particularly with regards to the moving and handling of patients.
- To be responsible for ensuring that assessment of patients manual handling needs are carried out and ensure junior staff and students follow these requirements in the course of care delivery.
- Ensure safe storage and disposal of substances hazardous to health in accordance with Trust policy. Ensure availability of facilities for disposal of sharps, toxic/cytoxic waste in accordance with trust policy.
- In support of senior staff or ward manager assist with monitoring and report to ensure stock levels are maintained and that the correct quantities are in supply.
- Monitor the use of supplies by junior staff to promote efficient use of all supplies.
- To be aware of the directorate bleep holding function.
- To have an awareness of the requirements for staffing the ward or department.
- Undertake aspects of ward administration as agreed by the ward /department manage.
- Report reliably any episodes of sickness for self or that are reported to you to the Registered nurse in charge to enable skill mix to be maintained.
Person Specification
Education/Training/Qualifications
Essential
- Registered Adult Nurse, with current live Registration
- Evidence of continuing professional development
Desirable
- Teaching and assessing qualification or willing to undertake after 2 years post registration (secured a position on this type of course)
Work Experience
Essential
- Completion of training for extended roles required by the ward / department. i.e. IV drug administration, Cannulation, venepuncture, ECGs, male catheterisation, PCA and Epidural training
- Currently working in a UK hospital setting, as a Qualified Nurse or a Qualifying Student
Knowledge/Skills/Abilities
Essential
- Advanced communication skills, verbal & written, to include report writing and record keeping
- Ability to work as part of a team
- Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. IHS, Acis, Email use
- Ability to organise own workload
- Time management/Basic Problem solving skills
Person Specification
Education/Training/Qualifications
Essential
- Registered Adult Nurse, with current live Registration
- Evidence of continuing professional development
Desirable
- Teaching and assessing qualification or willing to undertake after 2 years post registration (secured a position on this type of course)
Work Experience
Essential
- Completion of training for extended roles required by the ward / department. i.e. IV drug administration, Cannulation, venepuncture, ECGs, male catheterisation, PCA and Epidural training
- Currently working in a UK hospital setting, as a Qualified Nurse or a Qualifying Student
Knowledge/Skills/Abilities
Essential
- Advanced communication skills, verbal & written, to include report writing and record keeping
- Ability to work as part of a team
- Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. IHS, Acis, Email use
- Ability to organise own workload
- Time management/Basic Problem solving skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365499
Job summary
Within NHS England, South East Region, the Thames Valley Local Office is responsible for the planning, development, education and training of the future and current healthcare and public health workforce across Berkshire, Buckinghamshire and Oxfordshire.
An opportunity has arisen for a Consultant with a strong interest in medical education and training to be the Training Programme Director in T&O.
Applications are invited from current STC members, or from those within the specialty who can demonstrate relevant interest in education and training.
The successful candidate will be responsible for the overall delivery of the training programme. For more information regarding the post please refer to the attached Job Description with enclosed Person Specification.The role of the Training Programme Director is to work with the Head of School in leading the delivery of a wide range of functions, aligned to NHS England mandate.
Main duties of the job
The Training Programme Director will focus upon improvement of learner supervision, assessment and experience, engagement of faculty and ensuring effective educational outcomes, both now and in the future. The role is evolving and will also focus on whole workforce transformation and developing multi-professional links.
The ideal candidate will be an experienced NHS Consultant, currently working within the Thames Valley, with a thorough understanding of T&O training across the region and who will also have strong leadership and communication skills and be able to work effectively as a member of a multi-professional team.
About us
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.
In March 2025,the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
We cannot offer visa sponsorship for any vacancies.
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
Depending on experience In line with TPD sessional payments
Contract
Secondment
Duration
13 months
Working pattern
Part-time
Reference number
990-SE-EC4722-E
Job locations
Premier House
Caversham Road
Reading
RG1 7EB
United Kingdom
Job description
Job responsibilities
The Training Programme Director will ensure that both national standards, determined by the Royal College, and guidelines and standards established within T&O are met. Responsibilities will include:
- To oversee the Specialtys Regional Training Programme
- Specialty-specific matters and trainee/trainer concerns
- Recruitment to training posts and programmes
- Postgraduate programme management, including assessments, progression, rotations, support and remediation, OOP management, trainee management careers support, less than full-time training, inter-deanery transfer, academic training and other related work-streams.
The fixed level of funding contribution for this role is £10,000 per annum, as an Educational Management Contribution (EMC). 1 EMC has been allocated for this role. The number of EMCs indicatively equates to the number of PAs for job planning; however, the level of funding for EMCs is fixed and may not equate to your individual personal salary with your employer in relation to your planned activities.
Prior to applying, please ensure you have discussed this role with your local Director of Medical Education to ensure that this work functions as a secondment with time freed up in your job plan to fulfil expectations. The financial contribution to the Trust is then to backfill any clinical time. This will be followed up at interview to ensure support is in place.
The Trust Director of Medical Education will be asked to provide a reference in support of your application.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Job description
Job responsibilities
The Training Programme Director will ensure that both national standards, determined by the Royal College, and guidelines and standards established within T&O are met. Responsibilities will include:
- To oversee the Specialtys Regional Training Programme
- Specialty-specific matters and trainee/trainer concerns
- Recruitment to training posts and programmes
- Postgraduate programme management, including assessments, progression, rotations, support and remediation, OOP management, trainee management careers support, less than full-time training, inter-deanery transfer, academic training and other related work-streams.
The fixed level of funding contribution for this role is £10,000 per annum, as an Educational Management Contribution (EMC). 1 EMC has been allocated for this role. The number of EMCs indicatively equates to the number of PAs for job planning; however, the level of funding for EMCs is fixed and may not equate to your individual personal salary with your employer in relation to your planned activities.
Prior to applying, please ensure you have discussed this role with your local Director of Medical Education to ensure that this work functions as a secondment with time freed up in your job plan to fulfil expectations. The financial contribution to the Trust is then to backfill any clinical time. This will be followed up at interview to ensure support is in place.
The Trust Director of Medical Education will be asked to provide a reference in support of your application.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Qualifications
Essential
- Primary clinical healthcare qualification
- Fellowship of College/Faculty: professional association and/or body
Desirable
- Attendance at courses aimed to support educational development
Employment/Experience
Essential
- Working with learners or doctors in training in an educational context
- Experience of clinical and educational leadership and innovation, including managing a multi-professional team
- Demonstrable track record of delivery of service and education
- Understanding of developments involving the relevant Colleges/Faculties, professional bodes related to NHS
- Applicants who are doctors require a licence to practise
Desirable
- Previous or current appointment as a leader in healthcare education
- Awareness of funding streams for healthcare education
Skills and Abilities
Essential
- Politically astute with an ability to sensitively manage complexity and uncertainty
- Strong interpersonal, communication, written and presentation skills
- Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders
- Excellent organisational and time management skills
- Committed to own personal development and an ability to support others to develop and progress
Person Specification
Qualifications
Essential
- Primary clinical healthcare qualification
- Fellowship of College/Faculty: professional association and/or body
Desirable
- Attendance at courses aimed to support educational development
Employment/Experience
Essential
- Working with learners or doctors in training in an educational context
- Experience of clinical and educational leadership and innovation, including managing a multi-professional team
- Demonstrable track record of delivery of service and education
- Understanding of developments involving the relevant Colleges/Faculties, professional bodes related to NHS
- Applicants who are doctors require a licence to practise
Desirable
- Previous or current appointment as a leader in healthcare education
- Awareness of funding streams for healthcare education
Skills and Abilities
Essential
- Politically astute with an ability to sensitively manage complexity and uncertainty
- Strong interpersonal, communication, written and presentation skills
- Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders
- Excellent organisational and time management skills
- Committed to own personal development and an ability to support others to develop and progress
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS England
Address
Premier House
Caversham Road
Reading
RG1 7EB
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer details
Employer name
NHS England
Address
Premier House
Caversham Road
Reading
RG1 7EB
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365498
Job summary
Some exciting opportunities have arisen for a Registered Nurse to join our Acute Respiratory Ward (Gate 28A) to work with patients with a wide range of chronic and acute respiratory conditions. This is to cover maternity leave and secondment and our fixed term contracts ranging from 6 months- 12 months
We currently have opportunities available for:
- Experienced Registered Nurses with current NMC Registration
- Newly Qualified Nurses
Main duties of the job
Working within our department, your main duties will include:
- Organising and participating in the delivery of high standards of evidence-based nursing care.
- Taking responsibility to carry out required planned, direct patient care to a high standard without direct supervision, in accordance with established nursing procedures and policies.
- Contributing towards the health promotion for all patients by provided education, support and advice as necessary, ensuring referral to appropriate professionals or agencies as required.
- In the absence of senior staff, taking responsibility for the delegation and supervision of appropriate work to other qualified staff, healthcare support workers and students.
- Where relevant, be responsible and assist in the co-ordination of discharge planning in partnership with the multidisciplinary team.
- Taking personal responsibility for treating all patients with courtesy, respecting their individual needs and maintaining confidentiality at all times.
- Ensuring provision of a safe and therapeutic environment for all patients, relatives, visitors and colleagues
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Part-time
Reference number
339-MED9624-DJF
Job locations
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- Organise and participate in the delivery of high standards of evidence-based nursing care.
- Take regular responsibility to carry out required planned, direct patient care to a high standard without direct supervision in accordance with established nursing procedures and policies.
- To report to the appropriate members of the multidisciplinary team any significant changes in a patients condition or situation.
- Responsible for taking charge of the ward/department on a regular basis in the absence of the person who has continuing responsibility.
- Take personal responsibility as a team leader for the delivery of care of patients in a defined area.
- To contribute towards health promotion for all patients by providing education, support and advice, as necessary Ensure referral to appropriate professionals or agencies as required.
- Ensure the safe ordering, administration and custody of patients medication according to Trust policies and procedures.
- In the absence of senior staff be responsible for delegation and supervision of appropriate work to other qualified staff, health care assistants and students
- Where relevant to be responsible for and assist in co-ordinating discharge planning in partnership with the multidisciplinary team
- Where relevant, responsible for the admission, assessment and preparation of patients undergoing treatment or investigations.
- Escort patients to other wards or departments as required.
- To take personal responsibility for ensuring that patients are treated with courtesy at all times, the individual needs of patients are respected and confidentiality is maintained at all times.
- Liase effectively with other disciplines or departments as appropriate.
- To be able to act in emergency situations and to be familiar with emergency procedures including fire and resuscitation.
- To be responsible for the support and direction of junior staff in such situations according to Trust policy.
- To be responsible for ensuring provision of a safe and therapeutic environment for all patients, relatives, visitors and colleagues.
- Ensure the readiness for use of special equipment and the availability of nursing supplies in conjunction with the senior ward nurses.
- Ensure the safe custody of patients valuables and property according to Trust policies.
- Report to nurse in charge/line manager all complaints, incidents or accidents involving self, staff, patients, visitors and complete relevant documentation according to Trust procedure.
- Be responsible for reporting and documenting any broken or damaged equipment according to Trust policy.
- To have detailed knowledge of Manual handling regulations particularly with regards to the moving and handling of patients.
- To be responsible for ensuring that assessment of patients manual handling needs are carried out and ensure junior staff and students follow these requirements in the course of care delivery.
- Ensure safe storage and disposal of substances hazardous to health in accordance with Trust policy. Ensure availability of facilities for disposal of sharps, toxic/cytoxic waste in accordance with trust policy.
- In support of senior staff or ward manager assist with monitoring and report to ensure stock levels are maintained and that the correct quantities are in supply.
- Monitor the use of supplies by junior staff to promote efficient use of all supplies.
- To be aware of the directorate bleep holding function.
- To have an awareness of the requirements for staffing the ward or department.
- Undertake aspects of ward administration as agreed by the ward /department manage.
- Report reliably any episodes of sickness for self or that are reported to you to the Registered nurse in charge to enable skill mix to be maintained.
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- Organise and participate in the delivery of high standards of evidence-based nursing care.
- Take regular responsibility to carry out required planned, direct patient care to a high standard without direct supervision in accordance with established nursing procedures and policies.
- To report to the appropriate members of the multidisciplinary team any significant changes in a patients condition or situation.
- Responsible for taking charge of the ward/department on a regular basis in the absence of the person who has continuing responsibility.
- Take personal responsibility as a team leader for the delivery of care of patients in a defined area.
- To contribute towards health promotion for all patients by providing education, support and advice, as necessary Ensure referral to appropriate professionals or agencies as required.
- Ensure the safe ordering, administration and custody of patients medication according to Trust policies and procedures.
- In the absence of senior staff be responsible for delegation and supervision of appropriate work to other qualified staff, health care assistants and students
- Where relevant to be responsible for and assist in co-ordinating discharge planning in partnership with the multidisciplinary team
- Where relevant, responsible for the admission, assessment and preparation of patients undergoing treatment or investigations.
- Escort patients to other wards or departments as required.
- To take personal responsibility for ensuring that patients are treated with courtesy at all times, the individual needs of patients are respected and confidentiality is maintained at all times.
- Liase effectively with other disciplines or departments as appropriate.
- To be able to act in emergency situations and to be familiar with emergency procedures including fire and resuscitation.
- To be responsible for the support and direction of junior staff in such situations according to Trust policy.
- To be responsible for ensuring provision of a safe and therapeutic environment for all patients, relatives, visitors and colleagues.
- Ensure the readiness for use of special equipment and the availability of nursing supplies in conjunction with the senior ward nurses.
- Ensure the safe custody of patients valuables and property according to Trust policies.
- Report to nurse in charge/line manager all complaints, incidents or accidents involving self, staff, patients, visitors and complete relevant documentation according to Trust procedure.
- Be responsible for reporting and documenting any broken or damaged equipment according to Trust policy.
- To have detailed knowledge of Manual handling regulations particularly with regards to the moving and handling of patients.
- To be responsible for ensuring that assessment of patients manual handling needs are carried out and ensure junior staff and students follow these requirements in the course of care delivery.
- Ensure safe storage and disposal of substances hazardous to health in accordance with Trust policy. Ensure availability of facilities for disposal of sharps, toxic/cytoxic waste in accordance with trust policy.
- In support of senior staff or ward manager assist with monitoring and report to ensure stock levels are maintained and that the correct quantities are in supply.
- Monitor the use of supplies by junior staff to promote efficient use of all supplies.
- To be aware of the directorate bleep holding function.
- To have an awareness of the requirements for staffing the ward or department.
- Undertake aspects of ward administration as agreed by the ward /department manage.
- Report reliably any episodes of sickness for self or that are reported to you to the Registered nurse in charge to enable skill mix to be maintained.
Person Specification
Education/Training/Qualifications
Essential
- Registered Adult Nurse, with current live Registration
- Evidence of continuing professional development
Desirable
- Teaching and assessing qualification or willing to undertake after 2 years post registration (secured a position on this type of course)
Work Experience
Essential
- Completion of training for extended roles required by the ward / department. i.e. IV drug administration, Cannulation, venepuncture, ECGs, male catheterisation, PCA and Epidural training
- Currently working in a UK hospital setting, as a Qualified Nurse or a Qualifying Student
Knowledge/Skills/Abilities
Essential
- Advanced communication skills, verbal & written, to include report writing and record keeping
- Ability to work as part of a team
- Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. IHS, Acis, Email use
- Ability to organise own workload
- Time management/Basic Problem solving skills
Person Specification
Education/Training/Qualifications
Essential
- Registered Adult Nurse, with current live Registration
- Evidence of continuing professional development
Desirable
- Teaching and assessing qualification or willing to undertake after 2 years post registration (secured a position on this type of course)
Work Experience
Essential
- Completion of training for extended roles required by the ward / department. i.e. IV drug administration, Cannulation, venepuncture, ECGs, male catheterisation, PCA and Epidural training
- Currently working in a UK hospital setting, as a Qualified Nurse or a Qualifying Student
Knowledge/Skills/Abilities
Essential
- Advanced communication skills, verbal & written, to include report writing and record keeping
- Ability to work as part of a team
- Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. IHS, Acis, Email use
- Ability to organise own workload
- Time management/Basic Problem solving skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Service Advisor (Medical Secretary & Receptionist Role)
Victoria Park Health Centre View all jobs
Posted 16 day(s) ago
Reference: 2365496
Job summary
To provide a professional, welcoming and efficient first point of contact for patients, carers, visitors and healthcare professionals. The Patient Service Advisor will combine the core duties of a practice receptionist and medical secretary, supporting patients to access appropriate services while ensuring that administrative, correspondence and clinical support processes are completed accurately and promptly.
The post-holder will work collaboratively with GPs, nurses, administrative colleagues and wider practice staff to support the safe and effective delivery of primary care services.
The post-holder will work collaboratively with GPs, nurses, administrative colleagues and wider practice staff to support the safe and effective delivery of primary care services.
This will include assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner. The post-holder will undertake a variety of administrative duties to assist in the smooth running of the Practice. The job will require you to facilitate communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Main duties of the job
Welcome patients and visitors courteously and professionally, both face to face and by telephone.
Establish the reason for a patients contact and identify the most appropriate route for support, without undertaking clinical assessment or diagnosis.
Assist patients to access appointments with the appropriate healthcare professional or service.
Manage appointment bookings, cancellations, amendments and follow-up arrangements in line with practice procedures.
Explain practice processes clearly, including online services, appointment systems, prescription procedures and available community or NHS services.
Identify urgent requests and follow the practices escalation procedure, referring concerns to an appropriate clinician or senior member of staff.
Provide additional support or reasonable adjustments for patients who may be vulnerable, disabled, digitally excluded or have communication or language needs.
Maintain a calm, respectful and professional approach when dealing with distressed, frustrated or challenging patients.
Support the smooth running of the front desk while always maintaining patient confidentiality.
Process requests received through telephone, online systems, email, post and face-to-face contact.
Ensure messages are recorded accurately and passed to the appropriate member of staff.
Prepare, format and process clinical correspondence, reports, referrals and other documentation as required
About us
At Victoria Park Health Centre, we are proud to deliver compassionate, accessible, and high-quality care to our community. We are a friendly, forward-thinking team and are looking for the correct candidate to join our team.
Victoria Park Health Centre is a large, dynamic practice caring for around 24,000 patients, with a strong focus on clinical excellence and working effectively within the modern NHS. Located next to the University of Leicester, we also support a vibrant student population.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2936-26-0007
Job locations
203 Victoria Park Road
Leicester
LE2 1XD
United Kingdom
Job description
Job responsibilities
- Prepare, format and process clinical correspondence, reports, referrals and other documentation as required.
- Process referrals in accordance with practice procedures, ensuring that information is complete and accurate.
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, medical reports, coroners reports, insurance reports, etc. in an accurate and quality manner.
- Monitor referral workflows and follow up outstanding actions where appropriate.
- Arrange investigations, appointments and follow-up requested by a GP or other authorised clinician.
- Process hospital letters, discharge summaries, clinical correspondence and other incoming information.
- Ensure correspondence is accurately coded, filed or routed for clinical review.
- Prepare documents for clinician review and signature where required.
- Liaise professionally with hospitals, community services, pharmacies, care homes, patients and other healthcare organisations.
- Respond to administrative queries from patients and external organisations within the scope of the role.
- Support the preparation of reports, meeting papers, audits and other administrative information.
- Maintain accurate records of actions taken and ensure outstanding tasks are appropriately monitored.
- Assist with the administration of private medical reports, insurance forms and other non-NHS work in accordance with practice policy.
- Maintain strict confidentiality in relation to patients, colleagues and practice business.
- Comply with information governance, data protection, confidentiality and records-management requirements.
- Verify patient identity before disclosing or recording information.
- Use clinical and administrative systems securely and appropriately.
- Ensure that sensitive information is not discussed where it may be overheard.
- Report any suspected data breach, confidentiality concern or information-governance incident promptly.
- Ensure that records are accurate, contemporaneous and stored appropriately.
- Work flexibly across reception, telephone, administrative and secretarial functions according to service requirements.
- Support colleagues during periods of increased demand, staff absence or operational pressure.
- Attend team meetings, training sessions and relevant briefings.
- Contribute to service improvement, patient feedback reviews and administrative audits.
- Follow practice policies, protocols and standard operating procedures.
- Maintain effective communication with all members of the multidisciplinary practice team.
Job description
Job responsibilities
- Prepare, format and process clinical correspondence, reports, referrals and other documentation as required.
- Process referrals in accordance with practice procedures, ensuring that information is complete and accurate.
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, medical reports, coroners reports, insurance reports, etc. in an accurate and quality manner.
- Monitor referral workflows and follow up outstanding actions where appropriate.
- Arrange investigations, appointments and follow-up requested by a GP or other authorised clinician.
- Process hospital letters, discharge summaries, clinical correspondence and other incoming information.
- Ensure correspondence is accurately coded, filed or routed for clinical review.
- Prepare documents for clinician review and signature where required.
- Liaise professionally with hospitals, community services, pharmacies, care homes, patients and other healthcare organisations.
- Respond to administrative queries from patients and external organisations within the scope of the role.
- Support the preparation of reports, meeting papers, audits and other administrative information.
- Maintain accurate records of actions taken and ensure outstanding tasks are appropriately monitored.
- Assist with the administration of private medical reports, insurance forms and other non-NHS work in accordance with practice policy.
- Maintain strict confidentiality in relation to patients, colleagues and practice business.
- Comply with information governance, data protection, confidentiality and records-management requirements.
- Verify patient identity before disclosing or recording information.
- Use clinical and administrative systems securely and appropriately.
- Ensure that sensitive information is not discussed where it may be overheard.
- Report any suspected data breach, confidentiality concern or information-governance incident promptly.
- Ensure that records are accurate, contemporaneous and stored appropriately.
- Work flexibly across reception, telephone, administrative and secretarial functions according to service requirements.
- Support colleagues during periods of increased demand, staff absence or operational pressure.
- Attend team meetings, training sessions and relevant briefings.
- Contribute to service improvement, patient feedback reviews and administrative audits.
- Follow practice policies, protocols and standard operating procedures.
- Maintain effective communication with all members of the multidisciplinary practice team.
Person Specification
Qualifications
Essential
- GSCE grades A-C in English & Maths Good keyboard and computer skills
- tenacious with an eye for detail;
- A strong customer service ethic and skills;
- A friendly can do attitude
- Mature, empathetic nature
- Professional, friendly and tactful
- Ability to work under pressure
- Well organised with the ability to multi-task
- Experience of working in a healthcare setting in a patient facing role
- Processing referrals using the electronic referral system (ERS)
- Knowledge of Medical Terminology
- Experience with SystmOne
Desirable
- General practice experience
Person Specification
Qualifications
Essential
- GSCE grades A-C in English & Maths Good keyboard and computer skills
- tenacious with an eye for detail;
- A strong customer service ethic and skills;
- A friendly can do attitude
- Mature, empathetic nature
- Professional, friendly and tactful
- Ability to work under pressure
- Well organised with the ability to multi-task
- Experience of working in a healthcare setting in a patient facing role
- Processing referrals using the electronic referral system (ERS)
- Knowledge of Medical Terminology
- Experience with SystmOne
Desirable
- General practice experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Victoria Park Health Centre
Address
203 Victoria Park Road
Leicester
LE2 1XD
United Kingdom
Employer's website
https://www.victoriaparkhealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Victoria Park Health Centre
Address
203 Victoria Park Road
Leicester
LE2 1XD
United Kingdom
Employer's website
https://www.victoriaparkhealthcentre.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365495
Job summary
Are you a clinical pharmacist with an interest in digital healthcare, electronic prescribing and service improvement?
Southmead Hospital Operational Unit (SHOU), part of Bristol NHS Foundation Trust, has recently implemented an Electronic Prescribing and Medicines Administration (EPMA) system moving into the maintenance and optimisation stage of our journey.
We are seeking a motivated and enthusiastic pharmacist to join our Pharmacy EPMA team and support the ongoing development, implementation and optimisation of our EPMA system. This is an exciting opportunity to combine clinical pharmacy practice with digital transformation, helping to improve patient safety and medicines management across the Trust.
This is an excellent opportunity to develop specialist skills in digital medicines, informatics and clinical transformation while working within a supportive and forward-thinking pharmacy EPMA team. You will play a key role in shaping how medicines are prescribed and administered across SHOU, helping to deliver safer and more efficient care for patients.
Join us and help transform digital medicines while building a rewarding career in clinical pharmacy and healthcare technology.
Main duties of the job
About the role
As a Specialist EPMA Pharmacist, you will work closely with the Lead EPMA Pharmacist, Pharmacy colleagues, Digital Services teams and clinical staff to support the delivery of EPMA and other medicines-related digital initiatives. You will contribute to system development, testing, training and optimisation, while using your clinical expertise to improve workflows, enhance patient safety and support service improvement. The role also includes a clinical pharmacy component, ensuring you maintain and develop your clinical skills alongside digital responsibilities.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
339-CCS1872-MJA
Job locations
Bristol NHS Foundation Trust, Southmead Hospital
Southmead Road
Bristol
BS10 5NB
United Kingdom
Job description
Job responsibilities
Main responsibilities
- Support the development, implementation and maintenance of the SHOU's EPMA system.
- Contribute to digital transformation projects and medicines-related IT initiatives
- Analyse, test and improve digital prescribing workflows and processes.
- Deliver EPMA training and support to pharmacy, nursing and medical staff.
- Work collaboratively with clinicians, Digital Services teams and system suppliers to deliver safe and effective change.
- Provide specialist advice on medicines, prescribing systems and patient safety.
- Support project management, system testing and implementation activities.
- Contribute to service development, quality improvement and innovation.
- Support the development and training of pharmacy staff and trainees.
- Maintain a clinical pharmacy role and contribute to direct patient care.
Job description Job responsibilities Main responsibilities Support the development, implementation and maintenance of the SHOU's EPMA system. Contribute to digital transformation projects and medicines-related IT initiatives Analyse, test and improve digital prescribing workflows and processes. Deliver EPMA training and support to pharmacy, nursing and medical staff. Work collaboratively with clinicians, Digital Services teams and system suppliers to deliver safe and effective change. Provide specialist advice on medicines, prescribing systems and patient safety. Support project management, system testing and implementation activities. Contribute to service development, quality improvement and innovation. Support the development and training of pharmacy staff and trainees. Maintain a clinical pharmacy role and contribute to direct patient care.
Person Specification
Education and qualifications
Essential
- UK registered Pharmacist (A)
- Evidence of Continued Professional Development (A, I)
- Clinical Diploma or Accredited/ Equivalent Qualification approved by the GPhC or other Postgraduate Qualification (A)
Desirable
- ILM Level 3 or similar such as Edward Jenner (A, I)
- Project management qualification (A, I)
Knowledge, skills and abilities
Essential
- Excellent verbal and written communication skills (A, I)
- Able to manage time and prioritise effectively (A, I)
- Knowledge of hospital pharmacy IT system (A, I)
- Ability to problem solve at a level appropriate to the post (A, I)
- Comprehensive IT skills (A, I)
Experience
Essential
- UK hospital pharmacy experience (A, I)
- Experience of audit and quality systems (A, I)
Desirable
- Have experience of working with EPMA systems (A, I)
- Experience of project management (A, I)
Personal qualities
Essential
- Excellent interpersonal skills (A, I)
- Adaptable and flexible approach to work (A, I)
- Able to work under own initiative and as part of a team (A, I
- Teaching / tutorial and clinical supervisory skills (A, I)
Person Specification Education and qualifications Essential UK registered Pharmacist (A) Evidence of Continued Professional Development (A, I) Clinical Diploma or Accredited/ Equivalent Qualification approved by the GPhC or other Postgraduate Qualification (A) Desirable ILM Level 3 or similar such as Edward Jenner (A, I) Project management qualification (A, I) Knowledge, skills and abilities Essential Excellent verbal and written communication skills (A, I) Able to manage time and prioritise effectively (A, I) Knowledge of hospital pharmacy IT system (A, I) Ability to problem solve at a level appropriate to the post (A, I) Comprehensive IT skills (A, I) Experience Essential UK hospital pharmacy experience (A, I) Experience of audit and quality systems (A, I) Desirable Have experience of working with EPMA systems (A, I) Experience of project management (A, I) Personal qualities Essential Excellent interpersonal skills (A, I) Adaptable and flexible approach to work (A, I) Able to work under own initiative and as part of a team (A, I Teaching / tutorial and clinical supervisory skills (A, I)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol NHS Foundation Trust, Southmead Hospital
Southmead Road
Bristol
BS10 5NB
United Kingdom
Employer's website
https://www.nbt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol NHS Foundation Trust, Southmead Hospital
Southmead Road
Bristol
BS10 5NB
United Kingdom
Employer's website
https://www.nbt.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365494
Job summary
Within NHS England, South East Region, the Thames Valley Office is responsible for the planning, development, education and training of the future and current healthcare and public health workforce across Berkshire, Buckinghamshire and Oxfordshire.
An opportunity has arisen for a Consultant with a strong interest in medical education and training to be the Training Programme Director for Old Age Psychiatry.
Applications are invited from current STC members, or from those within the specialty who can demonstrate relevant interest in education and training.
The successful candidate will be responsible for the overall delivery of the Renal training programme. For more information regarding the post please refer to the attached Job Description with enclosed Person Specification.
The role of the Training Programme Director is to work with the Head of School in leading the delivery of a wide range of functions, aligned to NHS England mandate.
Main duties of the job
The Training Programme Director will focus upon improvement of learner supervision, assessment and experience, engagement of faculty and ensuring effective educational outcomes, both now and in the future. The role is evolving and will also focus on whole workforce transformation and developing multi-professional links.
The ideal candidate will be an experienced NHS Consultant with a thorough understanding of (specialty) training across the region and who will also have strong leadership and communication skills and be able to work effectively as a member of a multi-professional team.
About us
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
We cannot offer visa sponsorship for any vacancies.
Details
Date posted
25 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
Depending on experience In line with TPD sessional payments
Contract
Secondment
Duration
3 years
Working pattern
Part-time, Flexible working
Reference number
990-SE-EC4536-E-A
Job locations
Premier House
60 Caversham Road
Reading
RG1 7EB
United Kingdom
Job description
Job responsibilities
The fixed level of funding contribution for this role is £2,500 per annum, as an Educational Management Contribution (EMC). 0.25 EMC has been allocated for this role. The number of EMCs indicatively equates to the number of PAs for job planning; however, the level of funding for EMCs is fixed and may not equate to your individual personal salary with your employer in relation to your planned activities.
Prior to applying, please ensure you have discussed this role with your local Director of Medical Education to ensure that this work functions as a secondment with time freed up in your job plan to fulfil expectations. The financial contribution to the Trust is then to backfill any clinical time.
The Trust Director of Medical Education will be asked to provide a reference in support of your application.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
SecondmentsApplicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Job description
Job responsibilities
The fixed level of funding contribution for this role is £2,500 per annum, as an Educational Management Contribution (EMC). 0.25 EMC has been allocated for this role. The number of EMCs indicatively equates to the number of PAs for job planning; however, the level of funding for EMCs is fixed and may not equate to your individual personal salary with your employer in relation to your planned activities.
Prior to applying, please ensure you have discussed this role with your local Director of Medical Education to ensure that this work functions as a secondment with time freed up in your job plan to fulfil expectations. The financial contribution to the Trust is then to backfill any clinical time.
The Trust Director of Medical Education will be asked to provide a reference in support of your application.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
SecondmentsApplicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Qualifications and Training
Essential
- Primary clinical healthcare qualification
- Membership/Fellowship of a College, Faculty, professional association and/or regulatory body
Desirable
- Attendance at courses aimed to support educational development (example: educator courses, Train the trainer, etc)
Experience and Knowledge
Essential
- Considerable experience of working with learners or doctors in training in an educational context
- Experience of clinical and educational leadership and innovation, including managing a multi-professional team
- Demonstrable track record of delivery in service and education
- Active involvement in, and up to date with, appraisal processes
Desirable
- Trained and experienced in recruitment, selection and Equality and Diversity in the last 3 years
Skills and Abilities
Essential
- Demonstrable leadership skills and an ability to influence and motivate others
- Politically astute with an ability to sensitively manage complexity and uncertainty
- Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders
Desirable
- Committed to own personal development and an ability to support others to develop and progress
Person Specification
Qualifications and Training
Essential
- Primary clinical healthcare qualification
- Membership/Fellowship of a College, Faculty, professional association and/or regulatory body
Desirable
- Attendance at courses aimed to support educational development (example: educator courses, Train the trainer, etc)
Experience and Knowledge
Essential
- Considerable experience of working with learners or doctors in training in an educational context
- Experience of clinical and educational leadership and innovation, including managing a multi-professional team
- Demonstrable track record of delivery in service and education
- Active involvement in, and up to date with, appraisal processes
Desirable
- Trained and experienced in recruitment, selection and Equality and Diversity in the last 3 years
Skills and Abilities
Essential
- Demonstrable leadership skills and an ability to influence and motivate others
- Politically astute with an ability to sensitively manage complexity and uncertainty
- Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders
Desirable
- Committed to own personal development and an ability to support others to develop and progress
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS England
Address
Premier House
60 Caversham Road
Reading
RG1 7EB
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer details
Employer name
NHS England
Address
Premier House
60 Caversham Road
Reading
RG1 7EB
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Apply Now
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Posted 16 day(s) ago
Reference: 2365493
Job summary
General Practitioner Role
Location: Waterloo Health Centre
Sessions: 4 to 6 sessions per week
Contract: Permanent, based on site
Salary: 12k per session
Starting end of Dec/early January
Are you an ambitious and passionate Qualified GP seeking a rewarding career opportunity?
North Lambeth Primary Care Network (NLPCN) is seeking an enthusiastic, committed, caring and friendly Qualified General Practitioner to join our multidisciplinary team and provide exceptional care to our diverse patient population.
We particularly welcome applications from GPs who have completed their training within the last two years and are looking to establish their career within a supportive, collaborative and forward-thinking primary care environment.
Main duties of the job
The Role
The successful candidate will work at Waterloo Health Centre, providing comprehensive primary care to our diverse patient population for 4 to 6 sessions per week. The role is permanent and will be predominantly based on site.
You will work as an autonomous clinician within a supportive multidisciplinary team, managing a varied caseload and providing high-quality, patient-centred care.
About us
About North Lambeth Primary Care Network
North Lambeth Primary Care Network is a collaborative group of six practices across South East London, working together to deliver high-quality care to a population of approximately 76,000 patients.
We are committed to developing, supporting and sustaining a diverse workforce. We have a strong training ethos and are an accredited multi-site, multidisciplinary learning environment. We have supported many GP trainees and newly qualified doctors to develop their skills and realise their full potential.
As part of our ongoing development, the PCN is also involved in innovative projects designed to strengthen collaboration between primary care, hospital and mental health services. The successful candidate will have the opportunity to contribute to this wider work and gain experience of working across organisational boundaries.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£48,000 to £72,000 a year 12k per session
Contract
Permanent
Working pattern
Part-time
Reference number
A1199-26-0027
Job locations
North Lambeth Primary Care Network - Waterloo Health Centre
114-118 Lower Marsh
Waterloo
London
SE1 7AE
United Kingdom
Job description
Job responsibilities
Your clinical responsibilities will include:
- Undertaking face-to-face and telephone consultations in accordance with the practice timetable.
- Assessing, diagnosing and managing patients presenting with undifferentiated and undiagnosed problems.
- Making professional and autonomous clinical decisions regarding patient care.
- Developing and reviewing individualised care plans in partnership with patients.
- Managing patients with acute and long-term conditions in accordance with evidence-based guidelines and practice protocols.
- Providing preventative care, health promotion, screening and health education.
- Prescribing safely and appropriately in accordance with current legislation, professional standards and relevant guidelines.
- Reviewing and authorising acute and repeat prescriptions.
- Making appropriate referrals and working collaboratively with other healthcare professionals and services.
- Undertaking home visits where clinically appropriate.
- Maintaining clear, accurate and contemporaneous clinical records.
- Completing referrals, correspondence and other clinical documentation in a timely manner.
- Contributing to QOF, clinical audit, quality improvement and other data collection requirements.
- Participating in clinical meetings and multidisciplinary team working.
- Contributing to non-patient-facing clinical management and service development activities.
- Supporting clinical leadership and development within an agreed area of responsibility, where appropriate.
The post-holder will be expected to undertake the normal duties and responsibilities associated with working as a GP within primary care and to work in accordance with GMC standards, Good Medical Practice and relevant NHS requirements.
Professional Development and Support
At North Lambeth PCN, we recognise the importance of providing GPs with the support and opportunities they need to develop their careers.
You will benefit from:
- A supportive and collaborative multidisciplinary team.
- Access to the wider NLPCN network and expertise across six practices.
- Support to attend mandatory and additional professional development training.
- Access to a dedicated training budget for continuing professional development.
- Opportunities to develop additional clinical and leadership skills.
- Opportunities to participate in audit, quality improvement and service development.
- Exposure to innovative projects involving primary care, hospital and mental health services.
- A strong learning and training culture within an accredited multidisciplinary environment.
- Opportunities to contribute to clinical leadership and develop areas of professional interest.
Package and Benefits
We offer:
- Competitive sessional rate
- 6 weeks' annual leave, pro rata
- NHS Pension enrolment
- Permanent contract
- Contract largely in line with the BMA model contract
- Employee Assistance Programme
- Training budget for continuing professional development
- Support from the wider North Lambeth Primary Care Network
- Opportunities for career development and progression
- A supportive, collaborative and learning-focused working environment
Governance, Quality and Professional Responsibilities
The successful candidate will be expected to contribute to the safe and effective running of the service and to comply with all relevant practice and PCN policies and procedures.
This includes:
- Maintaining patient confidentiality and complying with data protection and information governance requirements.
- Working within relevant clinical, professional and regulatory standards.
- Participating in clinical audit, quality improvement and service evaluation.
- Identifying and raising issues relating to clinical quality, patient safety and risk.
- Maintaining accurate and appropriate clinical records.
- Contributing to clinical governance and practice development.
- Maintaining professional competence through continuing professional development.
- Supporting equality, diversity and inclusion across the service.
- Complying with health and safety and infection prevention and control procedures.
- Communicating effectively with patients, carers, colleagues and other healthcare professionals.
Equality, Diversity and Inclusion
North Lambeth PCN is committed to developing and sustaining a diverse and inclusive workforce.
We value the contribution of individuals from different backgrounds and are committed to ensuring that our services and working environment are welcoming, respectful and inclusive.
The successful candidate will be expected to respect the privacy, dignity, needs, beliefs and individual circumstances of patients, carers and colleagues and to work in accordance with relevant equality, diversity and human rights legislation.
Package and Benefits
We offer:
- Competitive sessional rate
- 6 weeks' annual leave, pro rata
- NHS Pension enrolment
- Permanent contract
- Contract largely in line with the BMA model contract
- Employee Assistance Programme
- Training budget for continuing professional development
- Support from the wider North Lambeth Primary Care Network
- Opportunities for career development and progression
- A supportive, collaborative and learning-focused working environment
Governance, Quality and Professional Responsibilities
The successful candidate will be expected to contribute to the safe and effective running of the service and to comply with all relevant practice and PCN policies and procedures.
This includes:
- Maintaining patient confidentiality and complying with data protection and information governance requirements.
- Working within relevant clinical, professional and regulatory standards.
- Participating in clinical audit, quality improvement and service evaluation.
- Identifying and raising issues relating to clinical quality, patient safety and risk.
- Maintaining accurate and appropriate clinical records.
- Contributing to clinical governance and practice development.
- Maintaining professional competence through continuing professional development.
- Supporting equality, diversity and inclusion across the service.
- Complying with health and safety and infection prevention and control procedures.
- Communicating effectively with patients, carers, colleagues and other healthcare professionals.
Equality, Diversity and Inclusion
North Lambeth PCN is committed to developing and sustaining a diverse and inclusive workforce.
We value the contribution of individuals from different backgrounds and are committed to ensuring that our services and working environment are welcoming, respectful and inclusive.
The successful candidate will be expected to respect the privacy, dignity, needs, beliefs and individual circumstances of patients, carers and colleagues and to work in accordance with relevant equality, diversity and human rights legislation.
Job description
Job responsibilities
Your clinical responsibilities will include:
- Undertaking face-to-face and telephone consultations in accordance with the practice timetable.
- Assessing, diagnosing and managing patients presenting with undifferentiated and undiagnosed problems.
- Making professional and autonomous clinical decisions regarding patient care.
- Developing and reviewing individualised care plans in partnership with patients.
- Managing patients with acute and long-term conditions in accordance with evidence-based guidelines and practice protocols.
- Providing preventative care, health promotion, screening and health education.
- Prescribing safely and appropriately in accordance with current legislation, professional standards and relevant guidelines.
- Reviewing and authorising acute and repeat prescriptions.
- Making appropriate referrals and working collaboratively with other healthcare professionals and services.
- Undertaking home visits where clinically appropriate.
- Maintaining clear, accurate and contemporaneous clinical records.
- Completing referrals, correspondence and other clinical documentation in a timely manner.
- Contributing to QOF, clinical audit, quality improvement and other data collection requirements.
- Participating in clinical meetings and multidisciplinary team working.
- Contributing to non-patient-facing clinical management and service development activities.
- Supporting clinical leadership and development within an agreed area of responsibility, where appropriate.
The post-holder will be expected to undertake the normal duties and responsibilities associated with working as a GP within primary care and to work in accordance with GMC standards, Good Medical Practice and relevant NHS requirements.
Professional Development and Support
At North Lambeth PCN, we recognise the importance of providing GPs with the support and opportunities they need to develop their careers.
You will benefit from:
- A supportive and collaborative multidisciplinary team.
- Access to the wider NLPCN network and expertise across six practices.
- Support to attend mandatory and additional professional development training.
- Access to a dedicated training budget for continuing professional development.
- Opportunities to develop additional clinical and leadership skills.
- Opportunities to participate in audit, quality improvement and service development.
- Exposure to innovative projects involving primary care, hospital and mental health services.
- A strong learning and training culture within an accredited multidisciplinary environment.
- Opportunities to contribute to clinical leadership and develop areas of professional interest.
Package and Benefits
We offer:
- Competitive sessional rate
- 6 weeks' annual leave, pro rata
- NHS Pension enrolment
- Permanent contract
- Contract largely in line with the BMA model contract
- Employee Assistance Programme
- Training budget for continuing professional development
- Support from the wider North Lambeth Primary Care Network
- Opportunities for career development and progression
- A supportive, collaborative and learning-focused working environment
Governance, Quality and Professional Responsibilities
The successful candidate will be expected to contribute to the safe and effective running of the service and to comply with all relevant practice and PCN policies and procedures.
This includes:
- Maintaining patient confidentiality and complying with data protection and information governance requirements.
- Working within relevant clinical, professional and regulatory standards.
- Participating in clinical audit, quality improvement and service evaluation.
- Identifying and raising issues relating to clinical quality, patient safety and risk.
- Maintaining accurate and appropriate clinical records.
- Contributing to clinical governance and practice development.
- Maintaining professional competence through continuing professional development.
- Supporting equality, diversity and inclusion across the service.
- Complying with health and safety and infection prevention and control procedures.
- Communicating effectively with patients, carers, colleagues and other healthcare professionals.
Equality, Diversity and Inclusion
North Lambeth PCN is committed to developing and sustaining a diverse and inclusive workforce.
We value the contribution of individuals from different backgrounds and are committed to ensuring that our services and working environment are welcoming, respectful and inclusive.
The successful candidate will be expected to respect the privacy, dignity, needs, beliefs and individual circumstances of patients, carers and colleagues and to work in accordance with relevant equality, diversity and human rights legislation.
Package and Benefits
We offer:
- Competitive sessional rate
- 6 weeks' annual leave, pro rata
- NHS Pension enrolment
- Permanent contract
- Contract largely in line with the BMA model contract
- Employee Assistance Programme
- Training budget for continuing professional development
- Support from the wider North Lambeth Primary Care Network
- Opportunities for career development and progression
- A supportive, collaborative and learning-focused working environment
Governance, Quality and Professional Responsibilities
The successful candidate will be expected to contribute to the safe and effective running of the service and to comply with all relevant practice and PCN policies and procedures.
This includes:
- Maintaining patient confidentiality and complying with data protection and information governance requirements.
- Working within relevant clinical, professional and regulatory standards.
- Participating in clinical audit, quality improvement and service evaluation.
- Identifying and raising issues relating to clinical quality, patient safety and risk.
- Maintaining accurate and appropriate clinical records.
- Contributing to clinical governance and practice development.
- Maintaining professional competence through continuing professional development.
- Supporting equality, diversity and inclusion across the service.
- Complying with health and safety and infection prevention and control procedures.
- Communicating effectively with patients, carers, colleagues and other healthcare professionals.
Equality, Diversity and Inclusion
North Lambeth PCN is committed to developing and sustaining a diverse and inclusive workforce.
We value the contribution of individuals from different backgrounds and are committed to ensuring that our services and working environment are welcoming, respectful and inclusive.
The successful candidate will be expected to respect the privacy, dignity, needs, beliefs and individual circumstances of patients, carers and colleagues and to work in accordance with relevant equality, diversity and human rights legislation.
Person Specification
What We Are Looking For
Essential
- We are looking for a GP who is:
- A qualified and registered General Practitioner with the GMC.
- Included on the NHS Performers List.
- Eligible to work in the UK.
- Can be newly qualified or having completed GP training within the last two years.
- Caring, approachable and committed to delivering high-quality patient-centred care.
- Able to work effectively and collaboratively within a multidisciplinary team.
- Committed to professional development, lifelong learning and reflective practice.
- Able to demonstrate good clinical judgement and a commitment to safe and effective patient care.
- Interested in contributing to the wider development of primary care services.
- Committed to equality, diversity, inclusion and treating patients, carers and colleagues with dignity and respect.
Person Specification
What We Are Looking For
Essential
- We are looking for a GP who is:
- A qualified and registered General Practitioner with the GMC.
- Included on the NHS Performers List.
- Eligible to work in the UK.
- Can be newly qualified or having completed GP training within the last two years.
- Caring, approachable and committed to delivering high-quality patient-centred care.
- Able to work effectively and collaboratively within a multidisciplinary team.
- Committed to professional development, lifelong learning and reflective practice.
- Able to demonstrate good clinical judgement and a commitment to safe and effective patient care.
- Interested in contributing to the wider development of primary care services.
- Committed to equality, diversity, inclusion and treating patients, carers and colleagues with dignity and respect.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hurley Group
Address
North Lambeth Primary Care Network - Waterloo Health Centre
114-118 Lower Marsh
Waterloo
London
SE1 7AE
United Kingdom
Employer's website
Employer details
Employer name
Hurley Group
Address
North Lambeth Primary Care Network - Waterloo Health Centre
114-118 Lower Marsh
Waterloo
London
SE1 7AE
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Single Point of Access Mental Health Practitioner
Dorset HealthCare University NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365491
Job summary
This new role will work collaboratively between Primary Care and Access Wellbeing Services as part of an Integrated Model of Care.
The intention is to focus services on local communities and local GP practices to help rebuild and reconnect healthcare teams across the communities they serve. This practitioner role will provide screening, triage and referral advice and guidance for the Bournemouth and Christchurch Locality.
This role will work across an identified Locality covering a number of Primary care Networks to provide screening and triage for all referrals into the Access Wellbeing model in the Locality.
This role will also provide oversight of the patient pathway from the SPOA into the virtual MDT to help support the identification and progress of the patients intervention and pathway.
The role will provide supervision, support and oversight for the Single Point of Access model in the Locality.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
Work collaboratively with Primary Care within identified Locality to undertake screening, triage of referrals into the Access Wellbeing offer, and to provide advice and guidance around referrals, interventions and treatment pathways.
Take a person-centred care approach to enable collective decision-making with patients.
Proactively and effectively engage with virtual MDT meetings to provide clinical updates.
Work closely and creatively with colleagues in Mental Health Services to determine the most appropriate service for a patient whose needs exceed those which can be met in a primary care setting.
Work closely with local Community Mental Health Teams by attending Team meetings, jointly meeting patients, and generally integrating with the team to help form a seamless care pathway for patients
Use complex decision-making to inform, formulate plans and manage episodes of care within a broad scope of practice.
Screen and triage patients, including same-day triage and undertake urgent or emergency assessment if required.
Offer advice, guidance, support and supervision to other colleagues within the SPOA.
Make necessary referrals to other members of the primary care team or other mental health services as required.
To be responsible for organising and prioritising own workload in the day-to-day allocation of work
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year p.a.
Contract
Permanent
Working pattern
Full-time
Reference number
152-M328.26
Job locations
Hahnemann House
Hahnemann Road
Bournmemouth
BH2 5JW
United Kingdom
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Please note that we are seeking applications from experienced practitioners that can demonstrate their knowledge of working within, and across, adult mental health services with a proven history of screening and triaging complex referrals.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Please note that we are seeking applications from experienced practitioners that can demonstrate their knowledge of working within, and across, adult mental health services with a proven history of screening and triaging complex referrals. We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person Specification
Skills and Knowledge
Essential
- Registered RMN, OT or Social Worker with relevant degree/diploma level plus masters degree level or equivalent experience.
- Experience of teaching and assessing students and other members of staff
- Demonstrable knowledge of legislation relevant to area of clinical practice
Desirable
- Non-Medical Prescriber (if professionally appropriate)
Job Specific Experience
Essential
- Experience at Registered Practitioner Band 6 level
- Able to demonstrate specialist expertise and knowledge underpinned by theory acquired through CPD in relation to clinical assessment, treatment and evaluation.
- Experience of developing specialist programmes of care for an individual or groups of patients/clients and of providing highly specialist advice
- Able to demonstrate specialist clinical reasoning skills to assimilate information in order to make a clinical judgement regarding diagnosis and intervention.
Information technology / Resources
Essential
- Able to analyse data and produce reports using Microsoft Excel and Word
- Confident in the use of computer systems, spreadsheets, databases, data collection and co-ordination, word processing and report writing.
- Experience of using electronic patient / service user record systems
Personal Qualities / Attributes
Essential
- Able to communicate effectively at different levels of the organisation and with staff, patient/service users, visitors or external organisations both verbally and in writing in the exchange of highly complex, sensitive or contentious information which may require the use of negotiating and/or persuasive skills.
- Able to overcome barriers to understanding where there are physical or mental disabilities.
- Experience of planning and organising complex activities requiring the formulation and adjustment of plans .e.g. organizing own time, co-ordination with other agencies and plans for sudden, unforeseen circumstances.
Person Specification Skills and Knowledge Essential Registered RMN, OT or Social Worker with relevant degree/diploma level plus masters degree level or equivalent experience. Experience of teaching and assessing students and other members of staff Demonstrable knowledge of legislation relevant to area of clinical practice Desirable Non-Medical Prescriber (if professionally appropriate) Job Specific Experience Essential Experience at Registered Practitioner Band 6 level Able to demonstrate specialist expertise and knowledge underpinned by theory acquired through CPD in relation to clinical assessment, treatment and evaluation. Experience of developing specialist programmes of care for an individual or groups of patients/clients and of providing highly specialist advice Able to demonstrate specialist clinical reasoning skills to assimilate information in order to make a clinical judgement regarding diagnosis and intervention. Information technology / Resources Essential Able to analyse data and produce reports using Microsoft Excel and Word Confident in the use of computer systems, spreadsheets, databases, data collection and co-ordination, word processing and report writing. Experience of using electronic patient / service user record systems Personal Qualities / Attributes Essential Able to communicate effectively at different levels of the organisation and with staff, patient/service users, visitors or external organisations both verbally and in writing in the exchange of highly complex, sensitive or contentious information which may require the use of negotiating and/or persuasive skills. Able to overcome barriers to understanding where there are physical or mental disabilities. Experience of planning and organising complex activities requiring the formulation and adjustment of plans .e.g. organizing own time, co-ordination with other agencies and plans for sudden, unforeseen circumstances.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Hahnemann House
Hahnemann Road
Bournmemouth
BH2 5JW
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Hahnemann House
Hahnemann Road
Bournmemouth
BH2 5JW
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365490
Job summary
An exciting opportunity has arisen for an experienced and enthusiastic Practice Nurse to join Elmham Group of Practices on a 12-month fixed-term contract to provide maternity cover.
Working across our North Elmham and Swanton Morley practices, the successful candidate will join our friendly and supportive clinical team, providing high-quality, patient-centred nursing care to our practice population.
We are looking for a confident and motivated Registered Nurse with a broad range of Practice Nursing skills. Experience and competency in asthma reviews and asthma management is essential for this role, alongside the ability to support patients with other long-term conditions.
The successful candidate will be comfortable working both independently and as part of our wider multidisciplinary team and will share our commitment to providing an excellent standard of care to our patients.
Flexibility to work across both practice sites will be required according to clinical need.
Main duties of the job
The successful candidate will undertake a varied Practice Nurse role, including:
- Asthma reviews and ongoing asthma management
- Long-term condition reviews
- Cervical screening
- Child and adult immunisations
- Dressings and wound care
- Contraception reviews
- Injections
- Travel health
- Phlebotomy where relevant to ongoing patient care
- Participation in vaccination campaigns
- Providing telephone advice and support to patients where appropriate
- Supporting GPs with minor operations and LARCs as required
- Supporting the Practice in achieving QOF and other quality targets
- Participation in PCN Enhanced Access hours on a rota basis
- Maintaining accurate and comprehensive electronic patient records
- Maintaining up-to-date mandatory training, including Basic Life Support and Anaphylaxis
The post holder will work autonomously within their scope of practice whilst working closely with GPs, Nurse Practitioners, Practice Nurses, HCAs and the wider practice team.
About us
Were a friendly and well-established dispensing GP practice, caring for around 10,000 patients across our two sites in North Elmham and Swanton Morley.
Behind our practices is a fantastic team of more than 40 clinical and administrative colleagues, all working together with one shared goal: providing great care and a positive experience for our patients.
Were proud of the supportive and welcoming environment we have created. Teamwork really matters to us, and everyone has an important part to play in keeping our practices running smoothly and delivering the best possible service to our patients.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
A1540-26-0007
Job locations
59 Holt Road
North Elmham
Dereham
Norfolk
NR20 5JS
United Kingdom
Job description
Job responsibilities
The post holder will work as part of the wider Elmham Group of Practices team across North Elmham and Swanton Morley.
The post holder will:
- Work as a self-directing practitioner within the managerial structure laid down by the Practice, delivering nursing care to the Practice population and working with GPs and other clinicians to meet patients' medical needs as appropriate.
- Ensure that care delivered to the Practice population is relevant, of a high standard and clinically effective.
- Work as a member of the Nursing Team alongside GPs, Nurse Practitioners, Practice Nurses, HCAs and the wider multidisciplinary team to provide an optimum level of care to patients.
- Work within the framework of the NMC Code and professional standards.
- Support audit activity and quality initiatives, including QOF.
- Maintain and develop their professional knowledge and clinical competencies.
- Be flexible in providing clinical cover across North Elmham and Swanton Morley according to Practice requirements.
Clinical Practice
The post holder will:
- Provide clinically appropriate care and treatment to the Practice population, either independently or in conjunction with a GP or other appropriate clinician, in accordance with Practice policies and protocols.
- Undertake asthma reviews and provide ongoing asthma management. The post holder must be competent and experienced in this area.
- Undertake a range of other Long-Term Condition reviews within their scope of competence, supporting the Practice in achieving relevant QOF indicators.
Be proficient in core Practice Nursing skills including:
- Cervical screening
- Dressings and wound care
- Child and adult immunisations
- Travel health
- Contraception reviews
- Injections
- Participate in vaccination and immunisation campaigns.
- Undertake phlebotomy where relevant to a patient's ongoing care.
- Provide telephone advice and support to patients where appropriate.
- Support GPs with minor operations and LARCs as required and within their competence.
- Participate in PCN Enhanced Access hours on a rota basis where required.
- Participate in new clinical initiatives as required by the Practice.
- Advise patients on a range of health-related matters, referring them to an appropriate healthcare professional when necessary.
- Adhere to infection prevention and control procedures at all times.
- Ensure clinical rooms are kept clean, tidy and appropriately stocked.
- Ensure clinical and emergency equipment is appropriately maintained and any faults are reported promptly.
- Maintain up-to-date Basic Life Support and Anaphylaxis training.
- Undertake ongoing training and professional development and, where required, develop skills in specific areas of long-term condition management.
Record Keeping
The post holder will:
- Maintain accurate, clear and contemporaneous electronic patient records.
- Be proficient in the use of the Practice clinical system and relevant clinical templates.
- Document assessments, care provided, outcomes and any amendments to a patient's care plan.
- Ensure an appropriate entry is made in the patient's medical record following each consultation or clinical interaction.
- Complete all appropriate documentation necessary for the ongoing care of patients.
- Maintain patient confidentiality at all times.
Continuing Professional Development
The post holder will:
- Undertake continuing education and training to ensure their clinical practice remains current, evidence based and effective.
- Maintain all required statutory and mandatory training.
- Participate in relevant Practice training and clinical updates.
- Contribute to the education and training of students and other members of the team where appropriate and within their areas of expertise.
- Participate in audit, research and quality improvement activities where appropriate.
General Responsibilities
The post holder will:
- Work collaboratively with colleagues across Elmham Group of Practices.
- Maintain a professional and supportive approach to colleagues and patients.
- Follow all Practice policies and procedures.
- Maintain confidentiality and comply with information governance requirements.
- Work within their professional scope of practice and recognise when referral to another healthcare professional is required.
- Be flexible and adaptable to meet the changing needs of the Practice and its patients.
This job description is not exhaustive and may be reviewed and amended in consultation with the post holder to reflect the changing needs of the Practice
Job description
Job responsibilities
The post holder will work as part of the wider Elmham Group of Practices team across North Elmham and Swanton Morley.
The post holder will:
- Work as a self-directing practitioner within the managerial structure laid down by the Practice, delivering nursing care to the Practice population and working with GPs and other clinicians to meet patients' medical needs as appropriate.
- Ensure that care delivered to the Practice population is relevant, of a high standard and clinically effective.
- Work as a member of the Nursing Team alongside GPs, Nurse Practitioners, Practice Nurses, HCAs and the wider multidisciplinary team to provide an optimum level of care to patients.
- Work within the framework of the NMC Code and professional standards.
- Support audit activity and quality initiatives, including QOF.
- Maintain and develop their professional knowledge and clinical competencies.
- Be flexible in providing clinical cover across North Elmham and Swanton Morley according to Practice requirements.
Clinical Practice
The post holder will:
- Provide clinically appropriate care and treatment to the Practice population, either independently or in conjunction with a GP or other appropriate clinician, in accordance with Practice policies and protocols.
- Undertake asthma reviews and provide ongoing asthma management. The post holder must be competent and experienced in this area.
- Undertake a range of other Long-Term Condition reviews within their scope of competence, supporting the Practice in achieving relevant QOF indicators.
Be proficient in core Practice Nursing skills including:
- Cervical screening
- Dressings and wound care
- Child and adult immunisations
- Travel health
- Contraception reviews
- Injections
- Participate in vaccination and immunisation campaigns.
- Undertake phlebotomy where relevant to a patient's ongoing care.
- Provide telephone advice and support to patients where appropriate.
- Support GPs with minor operations and LARCs as required and within their competence.
- Participate in PCN Enhanced Access hours on a rota basis where required.
- Participate in new clinical initiatives as required by the Practice.
- Advise patients on a range of health-related matters, referring them to an appropriate healthcare professional when necessary.
- Adhere to infection prevention and control procedures at all times.
- Ensure clinical rooms are kept clean, tidy and appropriately stocked.
- Ensure clinical and emergency equipment is appropriately maintained and any faults are reported promptly.
- Maintain up-to-date Basic Life Support and Anaphylaxis training.
- Undertake ongoing training and professional development and, where required, develop skills in specific areas of long-term condition management.
Record Keeping
The post holder will:
- Maintain accurate, clear and contemporaneous electronic patient records.
- Be proficient in the use of the Practice clinical system and relevant clinical templates.
- Document assessments, care provided, outcomes and any amendments to a patient's care plan.
- Ensure an appropriate entry is made in the patient's medical record following each consultation or clinical interaction.
- Complete all appropriate documentation necessary for the ongoing care of patients.
- Maintain patient confidentiality at all times.
Continuing Professional Development
The post holder will:
- Undertake continuing education and training to ensure their clinical practice remains current, evidence based and effective.
- Maintain all required statutory and mandatory training.
- Participate in relevant Practice training and clinical updates.
- Contribute to the education and training of students and other members of the team where appropriate and within their areas of expertise.
- Participate in audit, research and quality improvement activities where appropriate.
General Responsibilities
The post holder will:
- Work collaboratively with colleagues across Elmham Group of Practices.
- Maintain a professional and supportive approach to colleagues and patients.
- Follow all Practice policies and procedures.
- Maintain confidentiality and comply with information governance requirements.
- Work within their professional scope of practice and recognise when referral to another healthcare professional is required.
- Be flexible and adaptable to meet the changing needs of the Practice and its patients.
This job description is not exhaustive and may be reviewed and amended in consultation with the post holder to reflect the changing needs of the Practice
Person Specification
Experience
Essential
- The successful applicant must have:
- First level Registered Nurse qualification and current NMC registration.
- Experience and competency in asthma reviews and asthma management.
- Evidence of continuing professional development.
- Competence in core Practice Nursing skills.
- Ability to undertake long-term condition reviews.
- Ability to maintain accurate patient records, including electronic patient records.
- Ability to work autonomously and use their own initiative.
- Up-to-date nursing and clinical knowledge.
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- Good IT skills.
- Understanding of clinical audit.
- Ability to work effectively under pressure.
- A flexible and adaptable approach.
- Ability to travel between practice sites as required.
- Enhanced DBS disclosure.
Desirable
- Previous experience working within Primary Care.
- Long-Term Condition Certificate, Diploma or Degree.
- Independent/Supplementary Nurse Prescribing qualification.
- Knowledge of local and national guidelines and protocols.
- Experience in the management of additional long-term conditions.
Person Specification
Experience
Essential
- The successful applicant must have:
- First level Registered Nurse qualification and current NMC registration.
- Experience and competency in asthma reviews and asthma management.
- Evidence of continuing professional development.
- Competence in core Practice Nursing skills.
- Ability to undertake long-term condition reviews.
- Ability to maintain accurate patient records, including electronic patient records.
- Ability to work autonomously and use their own initiative.
- Up-to-date nursing and clinical knowledge.
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- Good IT skills.
- Understanding of clinical audit.
- Ability to work effectively under pressure.
- A flexible and adaptable approach.
- Ability to travel between practice sites as required.
- Enhanced DBS disclosure.
Desirable
- Previous experience working within Primary Care.
- Long-Term Condition Certificate, Diploma or Degree.
- Independent/Supplementary Nurse Prescribing qualification.
- Knowledge of local and national guidelines and protocols.
- Experience in the management of additional long-term conditions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elmham Group of Surgeries
Address
59 Holt Road
North Elmham
Dereham
Norfolk
NR20 5JS
United Kingdom
Employer's website
Employer details
Employer name
Elmham Group of Surgeries
Address
59 Holt Road
North Elmham
Dereham
Norfolk
NR20 5JS
United Kingdom
Employer's website
Apply Now
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Junior Data Scientist
Royal Surrey NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365489
Job summary
We are seeking to appoint a motivated, curious and technically capable Junior Data Scientist to join our expanding Data Science team.
This is an exciting opportunity for an early-career professional to play a key role in developing data science solutions that support innovation and improve organisational outcomes. Working alongside experienced data scientists and engineers, you will contribute to building models and data products that drive insight and automation across the organisation.
You should have a strong foundation in programming (Python or R), with experience using data science libraries such as pandas, scikit-learn or similar. A good understanding of statistical methods and machine learning concepts is essential. Experience working with SQL and handling data in cloud or distributed environments would be advantageous, as would familiarity with tools such as Git, Docker or ML frameworks.
The post requires the successful candidate to be inquisitive, methodical and eager to develop their technical expertise. You should be comfortable working with ambiguity, able to experiment and iterate, and capable of communicating technical concepts clearly to a range of stakeholders. Flexibility, problem-solving ability and a passion for data science are key to success in this role.
Main duties of the job
The successful candidate will support the development, testing and deployment of machine learning models, working with large and complex datasets from a variety of sources. You will be involved in data exploration, feature engineering and model evaluation, helping to translate data into actionable intelligence. The role will also contribute to the creation of reproducible workflows and scalable data pipelines.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£33,677 to £40,996 a year (per annum) includes high cost area supplements (HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
384-JH-EMF20541-B5-A
Job locations
Royal Surrey Foundation Trust
Guildford
GU2 7XX
United Kingdom
Job description
Job responsibilities
The post holder will support the delivery of high quality data science insight that underpins the Trusts operational, clinical, and strategic objectives. Working under the guidance of senior analysts and data scientists, the role involves extracting, preparing, validating, and analysing complex datasets from clinical and corporate systems, applying statistical and data science techniques to generate accurate, timely, and meaningful analytical outputs.
The post holder supports both The Royal Surrey County Hospital and Ashford and St Peters Hospital by applying foundational data science techniques to clean, analyse, and model healthcare data that informs operational and clinical decisions.
The role involves preparing high quality datasets, performing exploratory analysis, and contributing to predictive or statistical models that enhance service performance and patient outcomes.
The post holder assists in developing automated data pipelines, reproducible analytical workflows, and visualisations that improve the accessibility and reliability of Trust intelligence.
Working with senior data scientists and analysts, the post holder helps translate complex analytical findings into clear insights that support evidence based improvement across clinical and corporate teams.
The role contributes to strengthening the Trusts data science capability by supporting machine learning projects, improving data quality, and adopting modern analytical tools and methods
Job description
Job responsibilities
The post holder will support the delivery of high quality data science insight that underpins the Trusts operational, clinical, and strategic objectives. Working under the guidance of senior analysts and data scientists, the role involves extracting, preparing, validating, and analysing complex datasets from clinical and corporate systems, applying statistical and data science techniques to generate accurate, timely, and meaningful analytical outputs.
The post holder supports both The Royal Surrey County Hospital and Ashford and St Peters Hospital by applying foundational data science techniques to clean, analyse, and model healthcare data that informs operational and clinical decisions.
The role involves preparing high quality datasets, performing exploratory analysis, and contributing to predictive or statistical models that enhance service performance and patient outcomes.
The post holder assists in developing automated data pipelines, reproducible analytical workflows, and visualisations that improve the accessibility and reliability of Trust intelligence.
Working with senior data scientists and analysts, the post holder helps translate complex analytical findings into clear insights that support evidence based improvement across clinical and corporate teams.
The role contributes to strengthening the Trusts data science capability by supporting machine learning projects, improving data quality, and adopting modern analytical tools and methods
Person Specification
Qualifications
Essential
- Degree level education or equivalent work experience
Knowledge
Essential
- Experience working with structured datasets, including cleaning, transforming, and validating data for analysis.
- Knowledge of core statistical concepts and their application to real world analytical problems.
- Advanced use of analytical or data science tools such as Python, R, SQL, or similar technologies
- Understanding of data visualisation principles and experience producing clear charts, dashboards, or reports.
- Experience of machine learning fundamentals and the ability to create own models.
- Experience working with large or complex datasets from multiple sources, ideally within a healthcare or public sector environment.
- Knowledge of data quality issues and methods for identifying, investigating, and resolving inconsistencies.
Desirable
- Experience of analysing data in a Secondary Care context
Person Specification
Qualifications
Essential
- Degree level education or equivalent work experience
Knowledge
Essential
- Experience working with structured datasets, including cleaning, transforming, and validating data for analysis.
- Knowledge of core statistical concepts and their application to real world analytical problems.
- Advanced use of analytical or data science tools such as Python, R, SQL, or similar technologies
- Understanding of data visualisation principles and experience producing clear charts, dashboards, or reports.
- Experience of machine learning fundamentals and the ability to create own models.
- Experience working with large or complex datasets from multiple sources, ideally within a healthcare or public sector environment.
- Knowledge of data quality issues and methods for identifying, investigating, and resolving inconsistencies.
Desirable
- Experience of analysing data in a Secondary Care context
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Specimen Reception and Pathology Admin Manager
Royal Surrey NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365487
Job summary
We are looking for an energetic, well-organised & experienced professional to join us as a Specimen Reception & Pathology Administration Manager within our Blood Sciences Department.
This is a dynamic & varied leadership role responsible for overseeing the day-to-day operations of the Specimen Reception service while also leading a team of Medical Secretaries supporting Haematology, Immunology & Biochemistry services. The successful postholder will play a vital role in ensuring the smooth running of laboratory administration processes that directly support high-quality patient care.
We are seeking an experienced individual who can demonstrate a strong understanding of how diagnostic pathology laboratories operate & has a clear appreciation of the essential functions carried out by specimen reception and administrative teams.
You will possess excellent organisational, communication and problem-solving skills, with the ability to prioritise competing demands and lead teams effectively in a fast-paced environment. Experience of supervising staff, managing performance, coordinating workloads and implementing service improvements will be essential.
The successful candidate will also have experience of using a range of pathology and Trust IT systems, including:o Laboratory Information Management Systems (LIMS)o Electronic Patient Record (EPR) systemso Digital dictation and transcription softwareo Microsoft Office applications, including Word and Excel
Main duties of the job
The Specimen Reception and Pathology Administration Manager is responsible for the operational management and leadership of the Blood Sciences Specimen Reception and Pathology Administration teams at the Royal Surrey, supporting colleagues across the Berkshire and Surrey Pathology services network.
Working within a busy pathology environment, you will be responsible for coordinating administrative activities, supporting specimen reception services, managing clinical trial administration, maintaining laboratory stock supplies, and providing day-to-day leadership, supervision and support to Medical Laboratory Assistants and Medical Secretaries.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£41,957 to £50,387 a year (per annum) includes high cost area supplements (HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
384-JH-EMF21425-B6
Job locations
Royal Surrey NHS Foundation Trust - Berkshire and Surrey Pathology Services (BSPS)
Guildford
GU2 7XX
United Kingdom
Job description
Job responsibilities
The post holder will ensure the delivery of an efficient, accurate and responsive specimen reception and administration service that supports high-quality patient care. The role is responsible for managing the day-to-day activities of the specimen reception team, leading a team of Medical Secretaries supporting Haematology, Biochemistry and Immunology services, and ensuring effective administration of clinical trials, external referral testing and laboratory information systems.
The post holder will provide strong leadership and management, ensuring staffing resources are effectively deployed, quality standards are maintained, and service performance targets are achieved. They will work collaboratively with laboratory, clinical, administrative and operational teams to support continuous service improvement and the delivery of a safe, effective and patient-focused pathology service.
Job description
Job responsibilities
The post holder will ensure the delivery of an efficient, accurate and responsive specimen reception and administration service that supports high-quality patient care. The role is responsible for managing the day-to-day activities of the specimen reception team, leading a team of Medical Secretaries supporting Haematology, Biochemistry and Immunology services, and ensuring effective administration of clinical trials, external referral testing and laboratory information systems.
The post holder will provide strong leadership and management, ensuring staffing resources are effectively deployed, quality standards are maintained, and service performance targets are achieved. They will work collaboratively with laboratory, clinical, administrative and operational teams to support continuous service improvement and the delivery of a safe, effective and patient-focused pathology service.
Person Specification
Qualifications
Essential
- GCSE English and Maths (9 - 4 or A* - C)
Desirable
- Relevant leadership/management qualification or equivalent experience in a leadership role.
- Relevant healthcare, administration or pathology qualification.
Knowledge
Essential
- Experience working within a medical admin or laboratory environment
- Evidence of continuing professional development
- Experience in managing/supervising staff
- Knowledge of pathology workflows and laboratory operations
- Experience of workforce planning and rota management
- Experience in administrative work and knowledge of medical terminology
Desirable
- Experience using LIMS, EPR and other digital systems
Person Specification
Qualifications
Essential
- GCSE English and Maths (9 - 4 or A* - C)
Desirable
- Relevant leadership/management qualification or equivalent experience in a leadership role.
- Relevant healthcare, administration or pathology qualification.
Knowledge
Essential
- Experience working within a medical admin or laboratory environment
- Evidence of continuing professional development
- Experience in managing/supervising staff
- Knowledge of pathology workflows and laboratory operations
- Experience of workforce planning and rota management
- Experience in administrative work and knowledge of medical terminology
Desirable
- Experience using LIMS, EPR and other digital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust - Berkshire and Surrey Pathology Services (BSPS)
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust - Berkshire and Surrey Pathology Services (BSPS)
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Senior Clinical Psychologist
Great Ormond Street Hospital for Children NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365485
Job summary
Permanent Contract Band 8a Senior Clinical Psychologist: 15 hours
&
Fixed Term contractBand 8a Senior Clinical Psychologist: 22.5 hours (until November 2027)
We have two exciting opportunities to join the Tic Service as a clinical psychologist. The postholder will primarily be based in the multidisciplinary team that provides assessment and treatment to children and young people with Tourette syndrome and functional tics (and other complex neurodevelopmental disorders) and commonly co-occurring mental health disorders.
Supervision and line management is provided by a principal clinical psychologist.
Training will be provided and there are strong research and development opportunities on the team.
Please contact [email protected] or [email protected] for further information.
Closing date: October 22nd 2026
Interview date: November 6th 2026
Main duties of the job
The post holder will work as part of the team of clinical psychologists and wider psychosocial professionals within Psychological and Mental Health Services (PAMHS). The Tic Service was established to provide evidence-based assessment and treatment to children and young adolescents with complex tic disorders and other neurodevelopmental differences (e.g. autism, Attention Deficit Hyperactivity Disorder (ADHD) and medical conditions with co-occurring mental health disorders at Great Ormond Street Hospital. They also provide assessment and treatment of children with complex tic symptoms in collaboration with local CAMHS and paediatric services nationally. There are strong community links held by the team and close working with local mental health services and other agencies.
The post holder will ensure the systematic provision of a high quality clinical psychology service to patients and families, across all sectors of care, providing specialist psychological assessment, complex formulation and evidence based interventions.
The post holder will be expected to contribute to the flexible delivery of psychology services across the Trust, in response to new developments and organisational changes.
There is a requirement to utilise research skills for audit, policy and service development and research.
About us
We are committed to recruiting the best person for the job through a fair, open and consistent process that is free from bias and discrimination.
We are working towards becoming an anti-racist organisation. This means creating a workplace where every colleague feels seen, heard and valued, and where racism in any form has no place. Our anti-racism commitment is backed by action through our Anti-Racism Statement and action plan, developed in collaboration with our REACH staff network.
We actively challenge discrimination, dismantle barriers and embed equity across all aspects of our workforce, including recruitment, progression and development. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history.
We particularly welcome applications from ethnically diverse communities, people with disabilities or long-term health conditions, and LGBTQ+ community members. We are proud to be a Disability Confident Employer, a member of the Business Disability Forum, and a Stonewall Diversity Champion.
Our staff networks, including REACH, PRIDE, ENABLED and Women's Networks, are active and executive supported. These employee-led networks play a vital role in shaping an inclusive culture at GOSH and are open to all colleagues.
Together, we are building a culture where inclusion is not optional - it is essential.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year pro rata per annum inclusive
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
271-BBM-8209919
Job locations
london
Level 6 Southwood Building
London
WC1N 3JH
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
- GOSH Values
Academic/Professional qualification/Training
Essential
- Honours BSc in Psychology (minimum 2:1)
- Post-graduate doctoral level training in clinical psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS/HCPC, including clinical psychometrics and neuropsychology, and lifespan developmental psychology.
- Eligibility for Chartered status and membership of the Division of Clinical Psychology
- Registration with the Health and Care Professionals Council as Practitioner Psychologist.
- Post-doctoral training and recorded CPD experience
- Formal training in supervision of other psychologists.
- Skills in the use of complex methods of psychological and cognitive assessment, intervention and management.
Desirable
- Further qualifications in one or more additional specialised areas of psychological practice, particularly CBT.
- Experience of working with children with tic disorders.
Experience/Knowledge
Essential
- Assessed experience of working as a qualified clinical psychologist at specialist level
- Experience of working with a wide variety of client groups, across the whole life course and presenting with the full range of clinical severity
- Experience of representing psychology within the context of multi-disciplinary care
- Experience of the application of psychology in different cultural contexts and of working in a multicultural framework
- Experience and expertise with a specialist mental health client group
Desirable
- Experience of presenting psychology to multidisciplinary audiences at conferences or other educational settings.
- Experience of supervising trainee psychologists, qualified staff and/or other professionals
- Experience and expertise in working with children who have neurodevelopmental conditions.
- Experience of use of remotely delivered assessment and treatment within healthcare.
Skills/Abilities
Essential
- Well-developed skills in the ability to communicate effectively, orally and in writing, technical and clinically sensitive information to clients, their carers, and other professionals.
- Skills in providing consultation to other professional and non-professional groups.
- Ability to identify, provide and promote appropriate means of support to carers and staff exposed to distressing situations and challenging behaviours.
- Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings.
- Evidence of skilled and productive multidisciplinary team working Evidence of skilled and productive multidisciplinary team working
- Ability to maintain a high degree of professionalism in the face of highly emotive and distressing problems, including verbal abuse.
Desirable
- Evidence of specialized psychological therapeutic skills as used in complex cases within child mental health
Person Specification GOSH Culture and Values Essential GOSH Values Academic/Professional qualification/Training Essential Honours BSc in Psychology (minimum 2:1) Post-graduate doctoral level training in clinical psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS/HCPC, including clinical psychometrics and neuropsychology, and lifespan developmental psychology. Eligibility for Chartered status and membership of the Division of Clinical Psychology Registration with the Health and Care Professionals Council as Practitioner Psychologist. Post-doctoral training and recorded CPD experience Formal training in supervision of other psychologists. Skills in the use of complex methods of psychological and cognitive assessment, intervention and management. Desirable Further qualifications in one or more additional specialised areas of psychological practice, particularly CBT. Experience of working with children with tic disorders. Experience/Knowledge Essential Assessed experience of working as a qualified clinical psychologist at specialist level Experience of working with a wide variety of client groups, across the whole life course and presenting with the full range of clinical severity Experience of representing psychology within the context of multi-disciplinary care Experience of the application of psychology in different cultural contexts and of working in a multicultural framework Experience and expertise with a specialist mental health client group Desirable Experience of presenting psychology to multidisciplinary audiences at conferences or other educational settings. Experience of supervising trainee psychologists, qualified staff and/or other professionals Experience and expertise in working with children who have neurodevelopmental conditions. Experience of use of remotely delivered assessment and treatment within healthcare. Skills/Abilities Essential Well-developed skills in the ability to communicate effectively, orally and in writing, technical and clinically sensitive information to clients, their carers, and other professionals. Skills in providing consultation to other professional and non-professional groups. Ability to identify, provide and promote appropriate means of support to carers and staff exposed to distressing situations and challenging behaviours. Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings. Evidence of skilled and productive multidisciplinary team working Evidence of skilled and productive multidisciplinary team working Ability to maintain a high degree of professionalism in the face of highly emotive and distressing problems, including verbal abuse. Desirable Evidence of specialized psychological therapeutic skills as used in complex cases within child mental health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
london
Level 6 Southwood Building
London
WC1N 3JH
United Kingdom
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
london
Level 6 Southwood Building
London
WC1N 3JH
United Kingdom
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 16 day(s) ago
Reference: 2365483
Job summary
Are you passionate about delivering great patient care and looking for an opportunity to develop specialist skills in ear health?
We are looking for an enthusiastic, motivated and compassionate Ear Health Practitioner to join our friendly and supportive Procare Ear Health Service.
This is a fantastic opportunity to be part of an innovative and developing primary care service, bringing high-quality ear care closer to patients within communities across Guildford & Waverley. By supporting GP practices to manage ear health conditions locally, you will play an important role in improving patient experience and helping to reduce the need for referrals into acute ENT services.
Using the Tympa Health system, an innovative handheld device combining digital otoscopy, microsuction and hearing screening, you will assess and treat patients experiencing ear wax, hearing concerns and other appropriate ear health conditions.
You will have the opportunity to manage your own clinics, build your confidence and expertise in ear health, and make a real difference to patients in a community setting.
Don't already have experience in ear microsuction or Tympa Health? Full training will be provided to support you to develop the skills and confidence you need for the role.
Main duties of the job
Ear Health Practitioner - Flexibility between Monday - Saturday 8am to 6pm
Using the Tympa Health system, a handheld device combining digital otoscopy, microsuction, and hearing screening you will provide safe, effective ear care for patients with wax, hearing concerns and other straightforward ear conditions. Full training is provided
Main duties of the job
Undertake ear examinations using digital otoscopy
Provide safe and effective ear wax removal using microsuction
Carry out hearing screening and interpret findings
Recognise red flags and know when to escalate or refer patients
Independently manage your own ear health clinics
Provide reassurance, advice and education to patients and carers
Maintain clear, accurate and timely clinical records
Work to high standards of patient safety, infection prevention and clinical governance
Contribute to the continued development of this exciting and growing service
About us
ProCare Community Services is the GP Federation for Guildford & Waverley. Our aim is to support General Practice to work at scale in order to achieve efficiencies of scale whilst respecting the autonomy of individual General Practices. This includes working with other local healthcare providers to develop and provide health services to the benefit of our patients.
We help member practices to work together to jointly address issues which are difficult to resolve individually and offer extra expertise and skills. By working at scale, we can ensure the projects we take forward on behalf of our members will allow patients in our area to have more consistency in, as well as choices about, their care.
ProCare provide community and district nurses in our area supporting better integration of Primary and Community services
Our ICP area is served by Royal Surrey County Hospital and is located in the Surrey Heartlands ICS area which is one of the original 10 ICS areas in the UK and one of two that has combined Health and Social Care organisations.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£18.03 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
B0165-26-0005
Job locations
Various GP Practices
Guildford & Waverley
Surrey
GU27 2BJ
United Kingdom
Job description
Job responsibilities
Job Summary
To provide a safe, effective and patient-centred Ear Health Service across GP practices, care homes and other appropriate community healthcare settings. The postholder will work autonomously within their professional scope of practice and agreed clinical pathways and protocols.
The postholder will undertake assessment of patients presenting with ear health concerns, including otoscopic examination, assessment and management of ear wax, microsuction where clinically appropriate, hearing checks and provision of patient education and advice.
The postholder will identify contraindications, recognise abnormal findings and red flags, and ensure appropriate escalation or referral to the patients GP, audiology, ENT or other appropriate services in accordance with agreed pathways.
Key responsibilities
1. Clinical Duties
Perform comprehensive ear health examinations, including relevant clinical history and otoscopic examination.
Assess the suitability of patients for microsuction and identify contraindications and precautions before treatment in line with agreed protocols and NICE guidelines
Undertake appropriate hearing assessments/checks within the practitioners level of training and competence.
Managing a clinic schedule of adults with hearing loss and wax management issues.
Providing appropriate support for individuals with hearing loss using the service and provide patients and/or carers with appropriate ear care advice
Following best practice principles with regard to infection control in the workplace.
To attend appropriate supervision, training and revalidation in order to maintain skills and knowledge
Discharge patients appropriately from the service or escalate clinical concerns to the patients GP or relevant healthcare service using the agreed secure communication pathways.
Ensures enquiries requiring prompt action are prioritised and that communications are responded to appropriately and in time.
Ensures all patient and company sensitive information is always treated in line with information governance requirements.
Obtain and document valid informed consent prior to examination and treatment, ensuring patients understand the proposed procedure, alternatives and associated risks.
Work within individual professional competency and escalate where a patients needs fall outside the practitioners scope of practice.
Assess and respond appropriately to issues relating to consent, mental capacity and best-interest decision-making, escalating for advice where required.
2. Governance and Safety
To maintain accurate, comprehensive records of all consultations and treatments.
- Maintain clinical governance standards,
- Ensure compliance with safeguarding, confidentiality, infection control and data protection policies.
- Participate in audits as requested.
- Report incidents and events and co-operate with investigations as required.
3. Service Delivery
Manage clinics effectively and safely in line with agreed guidelines.
- To liaise effectively with the clinical lead for the service, providing regular reports and raising clinical concerns with the Lead as necessary.
- Help with collection of statistical information required for reporting.
- Ensure the consulting room is set up at the beginning of each clinic and left clean and as required at end of clinic.
- To have working knowledge of equipment used by the service. Ensuring that any faulty equipment is taken out of service for repair and reported.
- Maintain knowledge of and comply with current Infection Prevention and Control policies and procedures.
- Ensure the maintenance of equipment and stock levels in relation to patient care.
- To regularly update knowledge and information through use of medical journals, training, courses, etc.
- Any other duties as reasonably requested providing these duties are within the scope of the role and that the individual is trained and capable of such duty.
4. Professional Development
Maintain professional registration and competence.
Attend mandatory training and specialist ear health training as required and specified.
Engage in CPD activities and reflective practice.
5. Communication and Working Relationships
Liaise effectively with GP practices, care home teams, community services, audiology, ENT, and other relevant healthcare professionals to support safe and coordinated patient care.
Communicate effectively with patients, relatives and carers providing clear explanations and reassurance
6. Freedom to Act
- Work autonomously within agreed protocols and referral criteria.
- Seek advice from senior clinicians, when required.
Effort Factors
Physical: Frequent use of fine motor skills for microsuction procedures.
Mental: Concentration required for triage and clinical decision-making.
Emotional: Exposure to distressed patients; ability to manage sensitive situations.
Working Conditions: Primary care and community clinical environments, with regular travel to different service locations across Guildford and Waverley.
_______________________________________________________________________________________________
This job description is not exhaustive, and the post holder may be required to undertake other duties from time to time as are consistent with the responsibility of the role requirements. This job description is subject to review and development from time to time in liaison with the post holder
_______________________________________________________________________________________________
The NHS Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities, which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively. As an organisation that delivers NHS services, Procare expects high standards from all of its employees and, in line with the key principles of the Constitution, Procare aspires to the highest standards of excellence and professionalism in the people it employs, the education, training and development they receive and, in the leadership, and management of the organisation.
Areas applicable to all Procare Employees:
Clearance Checks
Health clearance is required for this appointment. Applicants must complete a medical questionnaire, return it to the Occupational Department and, if required, undergo a medical examination before appointment.
A Disclosure and Barring Service check and disclosure will be required before appointment for this post as the Company provides services to children and vulnerable adults. In addition, completion of the Fit & Proper Persons check is also required.
Job description
Job responsibilities
Job Summary
To provide a safe, effective and patient-centred Ear Health Service across GP practices, care homes and other appropriate community healthcare settings. The postholder will work autonomously within their professional scope of practice and agreed clinical pathways and protocols.
The postholder will undertake assessment of patients presenting with ear health concerns, including otoscopic examination, assessment and management of ear wax, microsuction where clinically appropriate, hearing checks and provision of patient education and advice.
The postholder will identify contraindications, recognise abnormal findings and red flags, and ensure appropriate escalation or referral to the patients GP, audiology, ENT or other appropriate services in accordance with agreed pathways.
Key responsibilities
1. Clinical Duties
Perform comprehensive ear health examinations, including relevant clinical history and otoscopic examination.
Assess the suitability of patients for microsuction and identify contraindications and precautions before treatment in line with agreed protocols and NICE guidelines
Undertake appropriate hearing assessments/checks within the practitioners level of training and competence.
Managing a clinic schedule of adults with hearing loss and wax management issues.
Providing appropriate support for individuals with hearing loss using the service and provide patients and/or carers with appropriate ear care advice
Following best practice principles with regard to infection control in the workplace.
To attend appropriate supervision, training and revalidation in order to maintain skills and knowledge
Discharge patients appropriately from the service or escalate clinical concerns to the patients GP or relevant healthcare service using the agreed secure communication pathways.
Ensures enquiries requiring prompt action are prioritised and that communications are responded to appropriately and in time.
Ensures all patient and company sensitive information is always treated in line with information governance requirements.
Obtain and document valid informed consent prior to examination and treatment, ensuring patients understand the proposed procedure, alternatives and associated risks.
Work within individual professional competency and escalate where a patients needs fall outside the practitioners scope of practice.
Assess and respond appropriately to issues relating to consent, mental capacity and best-interest decision-making, escalating for advice where required.
2. Governance and Safety
To maintain accurate, comprehensive records of all consultations and treatments.
- Maintain clinical governance standards,
- Ensure compliance with safeguarding, confidentiality, infection control and data protection policies.
- Participate in audits as requested.
- Report incidents and events and co-operate with investigations as required.
3. Service Delivery
Manage clinics effectively and safely in line with agreed guidelines.
- To liaise effectively with the clinical lead for the service, providing regular reports and raising clinical concerns with the Lead as necessary.
- Help with collection of statistical information required for reporting.
- Ensure the consulting room is set up at the beginning of each clinic and left clean and as required at end of clinic.
- To have working knowledge of equipment used by the service. Ensuring that any faulty equipment is taken out of service for repair and reported.
- Maintain knowledge of and comply with current Infection Prevention and Control policies and procedures.
- Ensure the maintenance of equipment and stock levels in relation to patient care.
- To regularly update knowledge and information through use of medical journals, training, courses, etc.
- Any other duties as reasonably requested providing these duties are within the scope of the role and that the individual is trained and capable of such duty.
4. Professional Development
Maintain professional registration and competence.
Attend mandatory training and specialist ear health training as required and specified.
Engage in CPD activities and reflective practice.
5. Communication and Working Relationships
Liaise effectively with GP practices, care home teams, community services, audiology, ENT, and other relevant healthcare professionals to support safe and coordinated patient care.
Communicate effectively with patients, relatives and carers providing clear explanations and reassurance
6. Freedom to Act
- Work autonomously within agreed protocols and referral criteria.
- Seek advice from senior clinicians, when required.
Effort Factors
Physical: Frequent use of fine motor skills for microsuction procedures.
Mental: Concentration required for triage and clinical decision-making.
Emotional: Exposure to distressed patients; ability to manage sensitive situations.
Working Conditions: Primary care and community clinical environments, with regular travel to different service locations across Guildford and Waverley.
_______________________________________________________________________________________________
This job description is not exhaustive, and the post holder may be required to undertake other duties from time to time as are consistent with the responsibility of the role requirements. This job description is subject to review and development from time to time in liaison with the post holder
_______________________________________________________________________________________________
The NHS Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities, which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively. As an organisation that delivers NHS services, Procare expects high standards from all of its employees and, in line with the key principles of the Constitution, Procare aspires to the highest standards of excellence and professionalism in the people it employs, the education, training and development they receive and, in the leadership, and management of the organisation.
Areas applicable to all Procare Employees:
Clearance Checks
Health clearance is required for this appointment. Applicants must complete a medical questionnaire, return it to the Occupational Department and, if required, undergo a medical examination before appointment.
A Disclosure and Barring Service check and disclosure will be required before appointment for this post as the Company provides services to children and vulnerable adults. In addition, completion of the Fit & Proper Persons check is also required.
Person Specification
Experience
Essential
- Relevant ear care knowledge and experience, with willingness and ability to undertake approved microsuctioning training and competency assessment
- Relevant clinical experience, preferably within primary care, community nursing, ENT or a comparable autonomous clinical setting
- Ability to undertake comprehensive ear health assessment and recognise abnormal findings and clinical red flags, knowing when to escalate appropriately. Full training to be provided.
Desirable
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
- ENT or audiology experience
Qualifications
Essential
- Professional Registration NMC RCCP HCPC AHCS
Desirable
- Educated to diploma or level 8 degree in relevant area
Person Specification
Experience
Essential
- Relevant ear care knowledge and experience, with willingness and ability to undertake approved microsuctioning training and competency assessment
- Relevant clinical experience, preferably within primary care, community nursing, ENT or a comparable autonomous clinical setting
- Ability to undertake comprehensive ear health assessment and recognise abnormal findings and clinical red flags, knowing when to escalate appropriately. Full training to be provided.
Desirable
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
- ENT or audiology experience
Qualifications
Essential
- Professional Registration NMC RCCP HCPC AHCS
Desirable
- Educated to diploma or level 8 degree in relevant area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Procare Health Limited
Address
Various GP Practices
Guildford & Waverley
Surrey
GU27 2BJ
United Kingdom
Employer's website
Employer details
Employer name
Procare Health Limited
Address
Various GP Practices
Guildford & Waverley
Surrey
GU27 2BJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bereavement Officer
Homerton Healthcare NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365479
Job summary
Would you like to join a small but supportive team in the role of Bereavement Officer?
The Bereavement Officer will provide:
- Support and guidance to relatives, carers, friends and hospital staff dealing with the death of in patients.
- Ensure all the necessary paperwork is completed to the required standard so that the appropriate person can register the death at the local Town Hall.
- Provide information to relatives, carers or friends to facilitate the organisation of funerals or cremations.
- Ensure that those involved in the 'out of hours' releasing of bodies are fully prepared and able to do so.
-
Supports and covers for the medical examiner officer and mortuary officer during absence and leave, this involves going into the mortuary and arranging viewings of the body.
The Bereavement Officer is an interesting and varied role in a busy unpredictable environment. You will require excellent customer service, communication and organisational skills. The work involves dealing with people at an extremely difficult time in their lives and you must be able to complete the necessary tasks whilst acting in a caring and compassionate manner. Be able to deliver information in a clear and precise way and is computer literate.
This is a challenging, but rewarding post, within a supportive team, focused on improving the experiences of people visiting our hospitals. An informal visit is recommended.
***this advert may close early, subject to high application numbers***
Main duties of the job
- To provide a service which will allow relatives, carers, friends and staff to feel supported following the death of a patient.
- To facilitate doctors to provide an accurately completed medical certificate of cause of death for the next of kin to enable them to register the death at the Town Hall, liaising with the medical examiner officer and medical examiner as required.
- Make an appointment for the next of kin at the Town Hall.
- Arrange viewing of the body at the Hospital Chapel of Rest during office hours.
- Request medical staff to complete Medical certificate of cause of death accurately in a timely fashion.
- Facilitate the completion of cremation forms if requested by the undertakers.
- Guide the next of kin to where they can collect valuables belonging to the deceased.
- If there is no next of kin the Bereavement Officer will carry out the following actions:
- Ask the Local Authority to carry out a search of the patient's property to check whether details of next of kin are available or contact genealogist to search for relatives.
- If no next of kin is determined then register the death as the occupier.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year p.a. inc.
Contract
Permanent
Working pattern
Full-time
Reference number
293-CSEP-0728
Job locations
Homerton University Hospital
Homerton Row
London
E9 6SR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Experience
Essential
- Evidence of working unsupervised
- Providing a service to the general public
Desirable
- Experience of working with the bereaved
- Working in a hospital environment
Education / Qualifications
Essential
- Demonstrable mathematics and English skills, both verbally and written
Skills/ Abilities
Essential
- Excellent communication skills, verbal and written
- Be able to deliver information in a clear and precise way
- Computer literate
Knowledge
Essential
- Awareness of the concept of consumer care
Desirable
- Understanding of the documentation and process following the death of a patient
Trust Values, Equal Opportunities and Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Sensitive and compassionate nature
Person Specification
Experience
Essential
- Evidence of working unsupervised
- Providing a service to the general public
Desirable
- Experience of working with the bereaved
- Working in a hospital environment
Education / Qualifications
Essential
- Demonstrable mathematics and English skills, both verbally and written
Skills/ Abilities
Essential
- Excellent communication skills, verbal and written
- Be able to deliver information in a clear and precise way
- Computer literate
Knowledge
Essential
- Awareness of the concept of consumer care
Desirable
- Understanding of the documentation and process following the death of a patient
Trust Values, Equal Opportunities and Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Sensitive and compassionate nature
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton University Hospital
Homerton Row
London
E9 6SR
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton University Hospital
Homerton Row
London
E9 6SR
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Improvement Programme Manager (Outpatients)
Lewisham and Greenwich NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365478
Job summary
We have an exciting opportunity to play a pivotal role in improving outpatient services within our Improvement Delivery Team at LGT, supporting the delivery of high-impact transformation and efficiency programmes that improve patient access, experience and flow. You will bring significant experience of working on complex improvement and transformation programmes in a health environment to support the Programme Director for Elective Improvement to transform outpatient pathways and processes. Our team delivers high quality improvement support to Trust priorities including urgent and emergency care, outpatients, theatres, efficiency and neighbourhoods. You will join an existing thriving team that has a track record of delivering tangible improvements to performance and outcomes for our population. You will be experienced in improvement and project management approaches and have a track record of establishing and maintaining good relationships to deliver sustainable change programmes across complex pathways with multiple stakeholders. You will work closely with clinical/professional and corporate teams at all levels, both internally and externally, to ensure projects and programmes are delivered to agreed objectives within agreed timescales.
Main duties of the job
The postholder will lead and coordinate outpatient transformation projects, working closely with clinical, operational, and wider corporate teams to identify opportunities, and design practical, evidence-based, solutions that deliver measurable benefits for patients, staff and services. This may include:
- Supporting services to implement national GIRFT guidance and best practice
- Embedding clinical triage and supporting wider primary - secondary care interface to deliver patient centred care
- Addressing unwarranted variation in processes and outcomes to improve efficiency, productivity and utilisation of our resources
- Design and implementation of demand management initiatives
- Supporting wider OP preparedness for implementation of new EPR in April-27
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year per annum plus HCAS
Contract
Secondment
Working pattern
Full-time
Reference number
197-RF8772
Job locations
University Hospital Lewisham (Catford)
London
SE13 6LH
United Kingdom
Job description
Job responsibilities
Key Result Areas & Performance:
Provide corporate leadership and support to design and deliver a series of specific improvement and efficiency projects and programmes from start to end, ensuring they align with agreed organisational, system and national strategic priorities.
Deliver projects and programmes using analytical and issue-based problem solving, qualitative and quantitative analysis, and improvement / change management methodologies.
Ensure that clinical, professional and patient engagement is central to the delivery of all project activities.
Play a leadership role alongside other senior colleagues in the implementation of standardised improvement, project and change management methodologies across the trust which will deliver the key priorities outlined in the Trusts improvement and change strategy.
Ensure systems are in place to enable improvement information to be used effectively by the Trust Board and managers at all levels across the Trust.
Understand and interpret new strategic targets and policies both at a national and local level which are relevant to the Trust
Analyse key performance data relating to improvement, identifying areas of poor performance and agreeing an improvement plan with the relevant teams
Provide regular progress reports for improvement projects and programmes and ensure learning is disseminated and spread across the Trust to maximise benefit and promote sustainability of change.
Set up appropriate programme and workstream plans highlighting key deliverables, milestones, roles and responsibilities required.
Set up governance arrangements and track progress against milestones to ensure projects are delivered on time, to budget and scope.
Arrange workshops and meetings to solve problems and generate buy-in to solutions.
Job description
Job responsibilities
Key Result Areas & Performance:
Provide corporate leadership and support to design and deliver a series of specific improvement and efficiency projects and programmes from start to end, ensuring they align with agreed organisational, system and national strategic priorities.
Deliver projects and programmes using analytical and issue-based problem solving, qualitative and quantitative analysis, and improvement / change management methodologies.
Ensure that clinical, professional and patient engagement is central to the delivery of all project activities.
Play a leadership role alongside other senior colleagues in the implementation of standardised improvement, project and change management methodologies across the trust which will deliver the key priorities outlined in the Trusts improvement and change strategy.
Ensure systems are in place to enable improvement information to be used effectively by the Trust Board and managers at all levels across the Trust.
Understand and interpret new strategic targets and policies both at a national and local level which are relevant to the Trust
Analyse key performance data relating to improvement, identifying areas of poor performance and agreeing an improvement plan with the relevant teams
Provide regular progress reports for improvement projects and programmes and ensure learning is disseminated and spread across the Trust to maximise benefit and promote sustainability of change.
Set up appropriate programme and workstream plans highlighting key deliverables, milestones, roles and responsibilities required.
Set up governance arrangements and track progress against milestones to ensure projects are delivered on time, to budget and scope.
Arrange workshops and meetings to solve problems and generate buy-in to solutions.
Person Specification
Qualifications and Training
Essential
- Masters degree or equivalent ability
- Formal education to first degree level or equivalent ability
- Project management qualification or equivalent ability
- Improvement qualification or equivalent ability
- Evidence of continuous professional development
Experience
Essential
- Significant management experience in healthcare or a transferable environment where change management skills have been required in the post
- Significant experience in project management delivery with evidence of autonomously leading and delivering large scale improvement projects and tangible benefits including financial benefits
- Significant experience of modelling complex data sets, including financial data sets, and providing clear and comprehensive outputs
- Significant staff management experience, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues
- Significant budget management experience, including reducing costs, monitoring and determining corrective action
- Evidence of report writing and presenting skills, to include business cases and formal presentations
- Developing and delivering strategic plans to include tangible delivery of benefits realisation plans, including financial
- Management of change and improvement and the use of tools and methodologies
- Familiarity with basic IT applications
Desirable
- Experience in financial management
- Experience of working in an operational role
Person Specification
Qualifications and Training
Essential
- Masters degree or equivalent ability
- Formal education to first degree level or equivalent ability
- Project management qualification or equivalent ability
- Improvement qualification or equivalent ability
- Evidence of continuous professional development
Experience
Essential
- Significant management experience in healthcare or a transferable environment where change management skills have been required in the post
- Significant experience in project management delivery with evidence of autonomously leading and delivering large scale improvement projects and tangible benefits including financial benefits
- Significant experience of modelling complex data sets, including financial data sets, and providing clear and comprehensive outputs
- Significant staff management experience, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues
- Significant budget management experience, including reducing costs, monitoring and determining corrective action
- Evidence of report writing and presenting skills, to include business cases and formal presentations
- Developing and delivering strategic plans to include tangible delivery of benefits realisation plans, including financial
- Management of change and improvement and the use of tools and methodologies
- Familiarity with basic IT applications
Desirable
- Experience in financial management
- Experience of working in an operational role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham (Catford)
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham (Catford)
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
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Senior Programme Communications Officer (Work Well) - Band 6
NHS Essex Integrated Care Board View all jobs
Posted 16 day(s) ago
Reference: 2365477
Job summary
Fixed Term/Secondment for 20 Months
Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment if coming from an NHS organisation.
The Senior Programme Communications Officer (WorkWell) will play a key role in delivering communications, marketing and engagement activity for the Essex WorkWell programme, a service designed to help people whose health is affecting their ability to find, stay in or return to work. Working three days per week, the postholder will be responsible for raising awareness of the programme among residents, employers, healthcare professionals and referral partners across Essex. The role will support the development of a strong and recognisable WorkWell identity and deliver integrated communications activity across digital, social media, print, stakeholder and community channels.
This is an exciting opportunity to use communications to improve health outcomes, reduce health inequalities and support people to achieve their personal and employment goals. The successful candidate will work closely with NHS colleagues, local authorities, voluntary sector organisations, employers and delivery partners to promote the programme, share success stories and ensure communications are accessible, inclusive and evidence based. They will help translate complex information into clear and engaging content, while using insight and evaluation to continuously improve the effectiveness of communications activity.
Main duties of the job
The successful candidate will lead the day-to-day delivery of communications and engagement activity for the Essex WorkWell programme. They will develop and implement campaign plans, produce content for a range of channels including websites, newsletters, social media, presentations and promotional materials, and coordinate activity with partners across the health, care, community and employment sectors. They will identify and develop case studies, maintain stakeholder relationships, support media opportunities and monitor campaign performance to demonstrate impact and value.
We are looking for an experienced communications professional with excellent written and verbal communication skills and a proven ability to deliver effective campaigns. The ideal candidate will be confident developing content for different audiences, managing multiple priorities and building positive relationships with a wide range of stakeholders. They will have experience using digital channels, audience insight and evaluation to inform communications activity and improve outcomes. A strong understanding of accessibility, inclusion and reducing health inequalities is essential, along with the ability to work independently, use sound judgement and provide communications advice to colleagues and partners. Experience of working within the NHS, local government or another public sector organisation would be advantageous but is not essential.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Fixed term
Duration
20 months
Working pattern
Part-time
Reference number
D9708-MSE570
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB oversees the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the proposed Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
This Senior Communications Officer will lead the delivery of the communications and marketing programme for WorkWell across Essex. Working as part of the NHS Essex Communications and Engagement Team and alongside the WorkWell programme team, the post holder will develop and deliver evidence-based communications and behaviour change campaigns that raise awareness of the programme, encourage referrals and self-referrals, build confidence amongst employers and professionals, and support participation amongst people who could benefit from WorkWell.
The role will help deliver a long-term communications and marketing strategy that balances a universal Essex-wide approach with targeted communications and community engagement in areas experiencing the greatest levels of health inequality and economic inactivity, including Tendring, Basildon and Harlow.
The post holder will work with colleagues across NHS Essex, local authorities, Jobcentre Plus, voluntary and community organisations, providers and employers to ensure communications are coordinated, accessible, insight-led and evaluated. They will use audience insight, behavioural science principles and campaign evaluation to continuously improve communications and maximise the impact of the WorkWell programme. This supports WorkWell's ambition to provide early intervention, improve health and employment outcomes and reduce health inequalities across Essex.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support delivery on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Support implementation of policy and / or service developments related to Work Well
- Support team to ensure compliance with relevant ICB policies
- Use research, innovation and audits to inform service improvements or performance management
Strategy and analysis
- Understanding of complex qualitative and quantitative data relating to unemployment.
- Helps present insights and reports, draw from complex data, that can be used to inform decision making and delivery
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Understanding of Population Health Management methodologies and tools and how to use them to inform projects and programmes that will improve outcomes for patients and sustainability of health services
Planning and organisation
- Support development and delivery of project plans relating to WorkWell, ensuring appropriate governance, risk management, escalations and reporting
- Lead coordination of meetings and events to support delivery of project plans
- Manage competing priorities, prioritising own and team resources to effectively deliver on short, medium and longer term priorities
- Ensure accurate reporting and records management
- Support delivery and monitoring of business plan for WorkWell
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate leadership
- Supports development of high quality written and verbal briefings
- Build strong, trust-based relationships across the ICB as needed
- Supports effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate
- Share complex, sensitive and challenging information which may relate to service performance or staffing
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Supports delivery of budget for WorkWell, including effective budget reporting as required
- Close working with finance business partner on oversight of project / directorate business and financial plans
- Supports procurement of relevant services
Team management and capability building
- Supporting directorate oversight of workforce reporting, including reporting on key HR metrics
- Able to influence in order to deliver effectively through those not directly line managing
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Expected to be physically on site, this may be in the ICB officer, or in a partner location as required
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel, Share point )
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- WorkWell Programme Team
- Head of Learning and Change, WorkWell
- Wider Communications and Engagement Team
- Local Authority communications teams
- Department for Work and Pensions
- Jobcentre Plus
- Connect to Work programme
- Public Health teams
- Primary Care Networks
- Community providers
- Voluntary, Community, Faith and Social Enterprise organisations
- Employer representatives
- Local media
- Marketing and creative agencies
- NHS England communications colleagues
Job description Job responsibilities ROLE PURPOSE / SUMMARYEssex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB oversees the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the proposed Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation.This Senior Communications Officer will lead the delivery of the communications and marketing programme for WorkWell across Essex. Working as part of the NHS Essex Communications and Engagement Team and alongside the WorkWell programme team, the post holder will develop and deliver evidence-based communications and behaviour change campaigns that raise awareness of the programme, encourage referrals and self-referrals, build confidence amongst employers and professionals, and support participation amongst people who could benefit from WorkWell.The role will help deliver a long-term communications and marketing strategy that balances a universal Essex-wide approach with targeted communications and community engagement in areas experiencing the greatest levels of health inequality and economic inactivity, including Tendring, Basildon and Harlow.The post holder will work with colleagues across NHS Essex, local authorities, Jobcentre Plus, voluntary and community organisations, providers and employers to ensure communications are coordinated, accessible, insight-led and evaluated. They will use audience insight, behavioural science principles and campaign evaluation to continuously improve communications and maximise the impact of the WorkWell programme. This supports WorkWell's ambition to provide early intervention, improve health and employment outcomes and reduce health inequalities across Essex.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support delivery on the three fundamental shifts set out in the NHS 10-year plan:From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentSupport implementation of policy and / or service developments related to Work WellSupport team to ensure compliance with relevant ICB policiesUse research, innovation and audits to inform service improvements or performance managementStrategy and analysisUnderstanding of complex qualitative and quantitative data relating to unemployment.Helps present insights and reports, draw from complex data, that can be used to inform decision making and deliveryUse of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverablesUnderstanding of Population Health Management methodologies and tools and how to use them to inform projects and programmes that will improve outcomes for patients and sustainability of health servicesPlanning and organisationSupport development and delivery of project plans relating to WorkWell, ensuring appropriate governance, risk management, escalations and reportingLead coordination of meetings and events to support delivery of project plansManage competing priorities, prioritising own and team resources to effectively deliver on short, medium and longer term prioritiesEnsure accurate reporting and records managementSupport delivery and monitoring of business plan for WorkWellCommunications and PartnershipsWork collaboratively, modelling inclusive, respectful and compassionate leadershipSupports development of high quality written and verbal briefingsBuild strong, trust-based relationships across the ICB as neededSupports effective engagement with patients and the public as requiredWork effectively in multi-disciplinary teams to help deliver agreed projects / manage directorateShare complex, sensitive and challenging information which may relate to service performance or staffingAble to manage conflict, find compromise and persuade based on evidence as neededFinancial and resource managementSupports delivery of budget for WorkWell, including effective budget reporting as requiredClose working with finance business partner on oversight of project / directorate business and financial plansSupports procurement of relevant servicesTeam management and capability buildingSupporting directorate oversight of workforce reporting, including reporting on key HR metricsAble to influence in order to deliver effectively through those not directly line managingSupport the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB BlueprintWork collaboratively with system partners to facilitate transitional arrangementsMaintain a focus on quality, safety and affordability during transitionSupporting effective Information Asset Management for the teamOtherUse initiative and work independently as needed to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsExpected to be physically on site, this may be in the ICB officer, or in a partner location as requiredAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel, Share point )Flexibility and evolving responsibilitiesAs the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:WorkWell Programme TeamHead of Learning and Change, WorkWellWider Communications and Engagement TeamLocal Authority communications teamsDepartment for Work and PensionsJobcentre PlusConnect to Work programmePublic Health teamsPrimary Care NetworksCommunity providersVoluntary, Community, Faith and Social Enterprise organisationsEmployer representativesLocal mediaMarketing and creative agenciesNHS England communications colleagues
Person Specification
Experience
Essential
- Previous experience working in senior communications, campaign or project support roles.
- Experience managing sensitive situations with stakeholders.
- Experience supporting delivery of complex change and transformation projects.
- Experience developing accessible, inclusive and culturally appropriate communications.
- Uses technology to effectively plan work and evaluate effectiveness.
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Strategy & Analysis
Essential
- Able to understand and interpret complex information.
- Able to translate complex information into clear communications for different audiences.
- Understanding of evaluation and audit.
- Able to use research and insight to improve outcomes.
People & Culture
Essential
- Commitment to diversity, inclusion and equality.
- Commitment to continuous improvement.
- Excellent interpersonal and communication skills.
Partnerships & Communities
Essential
- Experience working across teams and organisations.
- Ability to influence and build relationships.
- Experience engaging with a wide range of stakeholders and communities.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system.
Governance & Assurance
Essential
- Experience supporting projects requiring collective decision-making.
- Understanding of governance and decision-making processes.
- Experience managing risk, reporting and assurance arrangements.
Person Specification Experience Essential Previous experience working in senior communications, campaign or project support roles. Experience managing sensitive situations with stakeholders. Experience supporting delivery of complex change and transformation projects. Experience developing accessible, inclusive and culturally appropriate communications. Uses technology to effectively plan work and evaluate effectiveness. Qualifications Essential Educated to Degree level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development Strategy & Analysis Essential Able to understand and interpret complex information. Able to translate complex information into clear communications for different audiences. Understanding of evaluation and audit. Able to use research and insight to improve outcomes. People & Culture Essential Commitment to diversity, inclusion and equality. Commitment to continuous improvement. Excellent interpersonal and communication skills. Partnerships & Communities Essential Experience working across teams and organisations. Ability to influence and build relationships. Experience engaging with a wide range of stakeholders and communities. Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system. Governance & Assurance Essential Experience supporting projects requiring collective decision-making. Understanding of governance and decision-making processes. Experience managing risk, reporting and assurance arrangements.
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 16 day(s) ago
Reference: 2365475
Job summary
Dartford Central Primary Care Network is looking for an experienced, compassionate and motivated Registered Nurse to join our developing frailty service through the Single Neighbourhood programme. Supporting a population of around 42,000 patients, you will work across our GP practices, patients homes and care homes to improve outcomes for people living with frailty and complex health needs. This is an exciting opportunity to help shape a proactive, joined-up approach to care, working alongside primary, community, social and specialist care colleagues. We are looking for someone who enjoys working autonomously, managing complex needs and building strong relationships with patients, carers and professionals. You will play an important role in helping people remain well and independent, receive the right care at the right time and avoid unnecessary hospital admissions.
Main duties of the job
As our PCN Nurse, you will:
- Provide proactive, holistic nursing assessment and care for adults living with frailty and complex health needs.
- Undertake Comprehensive Geriatric Assessments (CGAs) and develop personalised care plans with patients and carers.
- Identify and respond to deterioration, frailty-related concerns and changing health or care needs.
- Contribute to ReSPECT, anticipatory, palliative and end-of-life care planning, ensuring patients wishes and preferences are reflected.
- Support medicines optimisation and work closely with GPs, pharmacists and other healthcare professionals.
- Follow up patients after hospital discharge, acute illness or significant changes in their health.
- Work across GP practices, patients homes and care homes, supporting people to remain well and independent.
- Coordinate care between primary care, community services, social care, care homes and specialist teams.
- Contribute to MDT meetings, case discussions and proactive care planning.
- Maintain accurate clinical records using EMIS Web and work within NMC, safeguarding and clinical governance requirements.
- Contribute to quality improvement and the ongoing development of the Single Neighbourhood frailty service.
About us
Dartford Central Primary Care Network (PCN) brings together GP practices across the Dartford area, providing joined-up care to a population of approximately 42,000 patients.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience Salary negotiable based on experience
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
A2363-26-0007
Job locations
Instone Road
Dartford
DA1 2JP
United Kingdom
Temple Hill Surgery
St. Edmunds Road
DARTFORD
DA1 5ND
United Kingdom
Dartford West Health Centre
The Orchard Practice
Tower Road
DARTFORD
DA1 2HA
United Kingdom
Job description
Job responsibilities
PCN Nurse
Employer: Dartford Central Primary Care Network
Hours: 37.5 hours per week
Contract: Fixed term until 31 March 2027
Salary: Negotiable depending on experience
Job Purpose:
The PCN Nurse will provide proactive, holistic nursing assessment and coordinated care for adults living with frailty and complex health needs across Dartford Central Primary Care Network.
The post holder will work across GP practices, patients homes and care home settings, with a particular focus on patients who are housebound, living with frailty, approaching the end of life or at increased risk of deterioration or unplanned hospital admission.
Working autonomously and as part of a wider multidisciplinary team (MDT), the Frailty Nurse will identify needs early, develop personalised care plans and coordinate appropriate support. The overall aim is to help patients remain as well and independent as possible, improve their experience of care and reduce avoidable crises, emergency department attendances and hospital admissions.
Main Duties and Responsibilities
Clinical Care
The post holder will
- Provide high-quality, person-centred nursing assessment and care for adults with frailty and complex health needs.
- Undertake Comprehensive Geriatric Assessments (CGAs), considering physical, psychological, functional and social needs.
- Develop, implement and review personalised care plans in partnership with patients, families, carers and other professionals.
- Identify patients at risk of deterioration and take appropriate action within professional scope of practice.
- Assess and support common frailty-related concerns, including falls, reduced mobility, delirium, continence problems, malnutrition, cognitive decline and medication-related issues.
- Undertake and document NEWS2 observations where clinically indicated and escalate concerns appropriately.
- Support medicines optimisation, working collaboratively with GPs, PCN pharmacists and other prescribers.
- Undertake appropriate cognitive assessments and support onward referral to memory or specialist services in accordance with local pathways.
- Recognise patients who may benefit from palliative or end-of-life care and support access to appropriate services.
Personalised and Anticipatory Care
- Support anticipatory care planning and discussions about patients future wishes and preferences.
- Contribute to ReSPECT discussions and documentation where appropriate.
- Support sensitive conversations with patients and families about future care, including preferred place of care and end-of-life wishes.
- Ensure care planning reflects what matters to the individual and promotes independence wherever possible.
Care Coordination and MDT Working
- Act as a clinical link for patients whose needs involve multiple services.
- Work collaboratively with GPs, practice teams, community nurses, pharmacists, therapists, social care, geriatric services, hospices, care homes and voluntary sector organisations.
- Contribute clinical expertise to MDT meetings, case discussions and joint care planning.
- Support appropriate follow-up following hospital discharge, acute illness or significant changes in a patients circumstances.
- Help patients, families and carers understand and access relevant health, social care and voluntary sector services.
- Work with care homes and community teams to support coordinated care and the principles of Enhanced Health in Care Homes.
- Promote effective communication between services to improve continuity of care and reduce fragmentation.
Quality, Governance and Service Development
The post holder will:
- Maintain clear, accurate and contemporaneous clinical records, including appropriate coding using EMIS Web.
- Support accurate identification and recording of frailty, dementia and palliative care needs.
- Work in accordance with safeguarding procedures, clinical governance requirements, relevant NICE guidance, CQC requirements and locally agreed policies and pathways.
- Maintain patient confidentiality and comply with GDPR and Information Governance requirements.
- Contribute to audit, quality improvement, service evaluation and relevant programme data collection.
- Participate in mandatory training, clinical supervision, appraisal and continuing professional development.
- Maintain current NMC registration and practise in accordance with the NMC Code.
- Contribute to the development and evaluation of the Single Neighbourhood frailty service.
Person Specification
The successful candidate will be a compassionate, motivated and confident Registered Nurse who is comfortable working independently while remaining an active member of a multidisciplinary team.
Essential
- Registered Nurse with current NMC registration.
- Relevant experience caring for adults with frailty, long-term conditions or complex healthcare needs.
- Ability to undertake holistic clinical assessments and develop personalised care plans.
- Understanding of the needs of older people, housebound patients and individuals with complex health needs.
- Ability to recognise deterioration, make appropriate clinical decisions within professional scope and escalate concerns when required.
- Excellent communication and interpersonal skills, including the ability to manage sensitive conversations with patients and families.
- Ability to work autonomously and manage and prioritise a varied caseload.
- Ability to work collaboratively with professionals across health and social care.
- Commitment to delivering safe, compassionate and person-centred care.
- Ability to maintain accurate and appropriate clinical records.
Desirable
- Experience of working in primary care, community nursing or care home settings.
- Experience or knowledge of Comprehensive Geriatric Assessment and proactive frailty management.
- Experience of anticipatory, palliative or end-of-life care.
- Experience or knowledge of ReSPECT planning.
- Experience supporting medicines optimisation.
- Experience using EMIS Web or a similar electronic clinical system.
- Experience of audit, quality improvement or service development.
Working Arrangements
The role will require flexibility to work across Dartford Central PCN practices and, where appropriate, in patients homes and care home settings.
The post holder will be expected to manage their workload effectively, maintain appropriate professional boundaries and work within their level of competence and professional scope of practice.
As the post forms part of the developing Single Neighbourhood programme, the post holder will have the opportunity to contribute ideas, clinical expertise and learning to help shape how the frailty service develops.
The post holder may also be required to undertake other reasonable duties consistent with the level and responsibilities of the role.
Contract
The position is funded through the Single Neighbourhood programme and is offered on a fixed-term basis until 31 March 2027. There may be potential for the role to continue beyond this date, subject to future funding and the ongoing requirements of the service.
Job description Job responsibilities PCN NurseEmployer: Dartford Central Primary Care NetworkHours: 37.5 hours per weekContract: Fixed term until 31 March 2027Salary: Negotiable depending on experienceJob Purpose:The PCN Nurse will provide proactive, holistic nursing assessment and coordinated care for adults living with frailty and complex health needs across Dartford Central Primary Care Network.The post holder will work across GP practices, patients homes and care home settings, with a particular focus on patients who are housebound, living with frailty, approaching the end of life or at increased risk of deterioration or unplanned hospital admission.Working autonomously and as part of a wider multidisciplinary team (MDT), the Frailty Nurse will identify needs early, develop personalised care plans and coordinate appropriate support. The overall aim is to help patients remain as well and independent as possible, improve their experience of care and reduce avoidable crises, emergency department attendances and hospital admissions.Main Duties and ResponsibilitiesClinical CareThe post holder willProvide high-quality, person-centred nursing assessment and care for adults with frailty and complex health needs.Undertake Comprehensive Geriatric Assessments (CGAs), considering physical, psychological, functional and social needs.Develop, implement and review personalised care plans in partnership with patients, families, carers and other professionals.Identify patients at risk of deterioration and take appropriate action within professional scope of practice.Assess and support common frailty-related concerns, including falls, reduced mobility, delirium, continence problems, malnutrition, cognitive decline and medication-related issues.Undertake and document NEWS2 observations where clinically indicated and escalate concerns appropriately.Support medicines optimisation, working collaboratively with GPs, PCN pharmacists and other prescribers.Undertake appropriate cognitive assessments and support onward referral to memory or specialist services in accordance with local pathways.Recognise patients who may benefit from palliative or end-of-life care and support access to appropriate services.Personalised and Anticipatory CareSupport anticipatory care planning and discussions about patients future wishes and preferences.Contribute to ReSPECT discussions and documentation where appropriate.Support sensitive conversations with patients and families about future care, including preferred place of care and end-of-life wishes.Ensure care planning reflects what matters to the individual and promotes independence wherever possible.Care Coordination and MDT WorkingAct as a clinical link for patients whose needs involve multiple services.Work collaboratively with GPs, practice teams, community nurses, pharmacists, therapists, social care, geriatric services, hospices, care homes and voluntary sector organisations.Contribute clinical expertise to MDT meetings, case discussions and joint care planning.Support appropriate follow-up following hospital discharge, acute illness or significant changes in a patients circumstances.Help patients, families and carers understand and access relevant health, social care and voluntary sector services.Work with care homes and community teams to support coordinated care and the principles of Enhanced Health in Care Homes.Promote effective communication between services to improve continuity of care and reduce fragmentation.Quality, Governance and Service DevelopmentThe post holder will:Maintain clear, accurate and contemporaneous clinical records, including appropriate coding using EMIS Web.Support accurate identification and recording of frailty, dementia and palliative care needs.Work in accordance with safeguarding procedures, clinical governance requirements, relevant NICE guidance, CQC requirements and locally agreed policies and pathways.Maintain patient confidentiality and comply with GDPR and Information Governance requirements.Contribute to audit, quality improvement, service evaluation and relevant programme data collection.Participate in mandatory training, clinical supervision, appraisal and continuing professional development.Maintain current NMC registration and practise in accordance with the NMC Code.Contribute to the development and evaluation of the Single Neighbourhood frailty service.Person SpecificationThe successful candidate will be a compassionate, motivated and confident Registered Nurse who is comfortable working independently while remaining an active member of a multidisciplinary team.EssentialRegistered Nurse with current NMC registration.Relevant experience caring for adults with frailty, long-term conditions or complex healthcare needs.Ability to undertake holistic clinical assessments and develop personalised care plans.Understanding of the needs of older people, housebound patients and individuals with complex health needs.Ability to recognise deterioration, make appropriate clinical decisions within professional scope and escalate concerns when required.Excellent communication and interpersonal skills, including the ability to manage sensitive conversations with patients and families.Ability to work autonomously and manage and prioritise a varied caseload.Ability to work collaboratively with professionals across health and social care.Commitment to delivering safe, compassionate and person-centred care.Ability to maintain accurate and appropriate clinical records.DesirableExperience of working in primary care, community nursing or care home settings.Experience or knowledge of Comprehensive Geriatric Assessment and proactive frailty management.Experience of anticipatory, palliative or end-of-life care.Experience or knowledge of ReSPECT planning.Experience supporting medicines optimisation.Experience using EMIS Web or a similar electronic clinical system.Experience of audit, quality improvement or service development.Working ArrangementsThe role will require flexibility to work across Dartford Central PCN practices and, where appropriate, in patients homes and care home settings.The post holder will be expected to manage their workload effectively, maintain appropriate professional boundaries and work within their level of competence and professional scope of practice.As the post forms part of the developing Single Neighbourhood programme, the post holder will have the opportunity to contribute ideas, clinical expertise and learning to help shape how the frailty service develops.The post holder may also be required to undertake other reasonable duties consistent with the level and responsibilities of the role.ContractThe position is funded through the Single Neighbourhood programme and is offered on a fixed-term basis until 31 March 2027. There may be potential for the role to continue beyond this date, subject to future funding and the ongoing requirements of the service.
Person Specification
Qualifications
Essential
- Registered Nurse with current NMC registration.
Desirable
- Relevant training or professional development in frailty, older peoples care, long-term conditions or palliative/end-of-life care.
Experience
Essential
- Experience of working autonomously and managing/prioritising a clinical caseload.
- Experience of communicating sensitively with patients, families and carers.
Desirable
- Registered Nurse with current NMC registration and relevant experience of caring for adults with frailty, long-term conditions or complex healthcare needs. You should be confident undertaking holistic assessments, developing personalised care plans and managing a caseload independently, while working effectively within a multidisciplinary team. Experience of older peoples care, CGA, anticipatory/palliative care, ReSPECT planning, community or primary care and EMIS Web would be advantageous.
Person Specification Qualifications Essential Registered Nurse with current NMC registration. Desirable Relevant training or professional development in frailty, older peoples care, long-term conditions or palliative/end-of-life care. Experience Essential Experience of working autonomously and managing/prioritising a clinical caseload. Experience of communicating sensitively with patients, families and carers. Desirable Registered Nurse with current NMC registration and relevant experience of caring for adults with frailty, long-term conditions or complex healthcare needs. You should be confident undertaking holistic assessments, developing personalised care plans and managing a caseload independently, while working effectively within a multidisciplinary team. Experience of older peoples care, CGA, anticipatory/palliative care, ReSPECT planning, community or primary care and EMIS Web would be advantageous.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Horsmans Place Surgery
Address
Instone Road
Dartford
DA1 2JP
United Kingdom
Employer's website
https://www.horsmansplacesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Horsmans Place Surgery
Address
Instone Road
Dartford
DA1 2JP
United Kingdom
Employer's website
https://www.horsmansplacesurgery.co.uk/ (Opens in a new tab)
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Band 5 Bed Capacity Co-ordinator - Bath
Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365474
Job summary
The Transfer of Care Hub is a newly developed team with in BSW who are responsible for covering the 3 identified work streams of patient flow: Front door referrals, Clinically ready for discharge and Out of area placements.
This is a rare opportunity to work within the team as a Bed Capacity Co-ordinator for a 12 month secondment period. Your role will involve the logistical co-ordination of inpatient beds across BSW with the guidance and support of senior colleagues within the Transfer of Care Hub.
Please note this role adapts a hybrid work model, you will at times be required to attend one of our BSW sites in person for whole team working days and team meetings.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
Support the effective and efficient use of inpatient beds.
Liaise with clinicians across BSW as directed, including external stakeholders to ensure the optimum use of inpatient beds.
To monitor the flow of all inpatient admissions, including liaising with other providers for timely return of any out-of-area placements to minimise financial impact on the organisation.
To contribute to the development of new ways of working and a changing commissioning landscape.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time
Reference number
342-BNS065-0926
Job locations
Bath NHS House
Newbridge Hill
Bath
BA1 3QE
United Kingdom
Job description
Job responsibilities
1. Build effective working relationships with clinical teams across BSW.
2. Develop and maintain effective relationships with others system partner who are involved transfer of care.
3. Work as a member of the wider Transfer of Care Hub across the organisation.
4. Liaise with members of the multidisciplinary team and other agencies involved in the care of individual service users. Signposting staff, to other services as appropriate.
5. Having responsibility for managing your own workload, helping to identify care pathways as appropriate based on best available practice.
6. Initiate bed capacity escalations to senior practitioners & service managers.
7. To monitor admission dates and intended discharge dates.
8. Keep in close communication with all managers re management of the acute care pathway across BSW.
9. Work to support the trust to reduce overall out of area and private bed use.
10.Lliaison with colleagues in AWP intensive team to ensure appropriate admissions, ensuring all admissions are gate-kept.
11. On a daily basis co-ordinate admissions and transfers to acute wards, Psychiatric Intensive Care Units and ensure appropriate transfers between wards and community services.
12. To use word-processing, spread sheet, presentation and graphics handling skills to collate and prepare reports / documents regarding bed use, bed capacity and delayed transfers of care for meetings and governance, including commissioners.
13. To confidently manage telephone calls, including the appropriate management of conflict within the system.
14. Link with the TOCHub Leadership Team to innovatively develop the acute care pathway, identifying issues and solutions for strategic planning.
15. Relay key clinical information, including risks to other stakeholders to support timely access to beds.
16. Maintain accurate and up to date records, ensuring that your practice & record keeping complies with all relevant standards and Good Practice Guidelines.
17. Contribute to integrated governance processes, including the continuing development, improvement and monitoring of service provision and performance, and monitoring standards of care, through data collection and audit processes.
18. Be fully aware of changing government / NHS and Trust policies and the impact these may have on the project.
19. Provide support, advice and training as appropriate to other services and agencies involved in the provision of services impacted on by the project.
20. Participate in your own supervision and appraisal working with your line manager to set and review your objectives, and to identify and meet your training and professional development needs.
21. Participate in providing support, advice and training to staff of other services as appropriate.
22. Participate in the development of Trust policies and training programmes.
23. Ensure that you keep up to date with developments in care relevant to the service, ensuring that your practice is based on best available evidence and meets all relevant standards and requirements.
24. Attend clinical and team business meetings as necessary to achieve the outcomes of the project.
25. Manage own workload in order to meet defined objectives guided by general principles, policies and regulations. Be flexible with the ability to alter activities and priorities as the need arises.
26. Be aware of the Trust finance structure and the need to make best use of financial resources available.
27. To partake in induction of new staff to ensure they are fully informed of the TOCHub objectives.
28. To maintain and develop own skills.
29. To participate in a review of own performance.
30. To chair meetings at a divisional level when required, to keep accurate minutes of meetings when required.
Job description
Job responsibilities
1. Build effective working relationships with clinical teams across BSW.
2. Develop and maintain effective relationships with others system partner who are involved transfer of care.
3. Work as a member of the wider Transfer of Care Hub across the organisation.
4. Liaise with members of the multidisciplinary team and other agencies involved in the care of individual service users. Signposting staff, to other services as appropriate.
5. Having responsibility for managing your own workload, helping to identify care pathways as appropriate based on best available practice.
6. Initiate bed capacity escalations to senior practitioners & service managers.
7. To monitor admission dates and intended discharge dates.
8. Keep in close communication with all managers re management of the acute care pathway across BSW.
9. Work to support the trust to reduce overall out of area and private bed use.
10.Lliaison with colleagues in AWP intensive team to ensure appropriate admissions, ensuring all admissions are gate-kept.
11. On a daily basis co-ordinate admissions and transfers to acute wards, Psychiatric Intensive Care Units and ensure appropriate transfers between wards and community services.
12. To use word-processing, spread sheet, presentation and graphics handling skills to collate and prepare reports / documents regarding bed use, bed capacity and delayed transfers of care for meetings and governance, including commissioners.
13. To confidently manage telephone calls, including the appropriate management of conflict within the system.
14. Link with the TOCHub Leadership Team to innovatively develop the acute care pathway, identifying issues and solutions for strategic planning.
15. Relay key clinical information, including risks to other stakeholders to support timely access to beds.
16. Maintain accurate and up to date records, ensuring that your practice & record keeping complies with all relevant standards and Good Practice Guidelines.
17. Contribute to integrated governance processes, including the continuing development, improvement and monitoring of service provision and performance, and monitoring standards of care, through data collection and audit processes.
18. Be fully aware of changing government / NHS and Trust policies and the impact these may have on the project.
19. Provide support, advice and training as appropriate to other services and agencies involved in the provision of services impacted on by the project.
20. Participate in your own supervision and appraisal working with your line manager to set and review your objectives, and to identify and meet your training and professional development needs.
21. Participate in providing support, advice and training to staff of other services as appropriate.
22. Participate in the development of Trust policies and training programmes.
23. Ensure that you keep up to date with developments in care relevant to the service, ensuring that your practice is based on best available evidence and meets all relevant standards and requirements.
24. Attend clinical and team business meetings as necessary to achieve the outcomes of the project.
25. Manage own workload in order to meet defined objectives guided by general principles, policies and regulations. Be flexible with the ability to alter activities and priorities as the need arises.
26. Be aware of the Trust finance structure and the need to make best use of financial resources available.
27. To partake in induction of new staff to ensure they are fully informed of the TOCHub objectives.
28. To maintain and develop own skills.
29. To participate in a review of own performance.
30. To chair meetings at a divisional level when required, to keep accurate minutes of meetings when required.
Person Specification
Essential
Essential
- Administration experience in a health care setting
- Able to organise own work
- Evidence of good written communication and team working skill
- Experience working in a clinical mental health Setting
Person Specification
Essential
Essential
- Administration experience in a health care setting
- Able to organise own work
- Evidence of good written communication and team working skill
- Experience working in a clinical mental health Setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Bath NHS House
Newbridge Hill
Bath
BA1 3QE
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Bath NHS House
Newbridge Hill
Bath
BA1 3QE
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
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Senior Pathology Support Worker, BANK, Immunology
Ashford & St. Peter's Hospitals NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365472
Job summary
THIS IS A BANK POST, INITIALLY FOR 6 MONTHS: We are looking for an enthusiastic and motivated candidate who has some general laboratory skills for the accurate and safe use of laboratory equipment but Immunology experience is not necessary. To be successful, the candidate will need a flexible attitude towards work with good organisational skills, attention to detail and communication. They must have the ability to work under pressure and work well within a team as well as being friendly and reliable,
Main duties of the job
Once trained, the successful candidate will spend approximately 50% of their working time in Immunology specimen reception and sample referral and 50% supporting the Biomedical Scientists running the analysers. Specimen reception duties include answering the telephone, responding to emails, tracking blood and urine samples into the racks, sample disposal and general housekeeping duties such as water bath maintenance. Sample referral duties include packaging samples ready for posting and entering results onto the LIMS.
Supporting the Biomedical Scientists running the analysers will include retrieving samples, loading samples and reagents, maintenance of the analysers and returning samples to the racks.
Team work is key in all areas of the laboratory and you must be flexible as the rota may be changed at short notice depending on staff sickness / workload. You must be able to work quickly and efficiently and with excellent attention to detail. Good communication with your colleagues as well as good time management is essential in this busy laboratory as we all work together to produce high quality results for the patients.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience Bank Rates
Contract
Bank
Working pattern
Flexible working
Reference number
323-ACS5466-LR
Job locations
St Peter's Hospital
Guildford Road, Chertsey,
Chertsey
KT16 0PZ
United Kingdom
Job description
Job responsibilities
Please refer to attached job description.
This post involves routine laboratory duties to support the department including:
- Receipt of samples from main specimen reception
- Tracking samples electronically into racks
- Disposal of samples/reagents,
- Responsibility for the referral of samples to other laboratories
- Packaging samples according to postal regulations
- Entry of results into the laboratory computer information system (LIMS).
- Complete stock control checklists
- Answering the telephone
- Responding to department emails
- Comply with requirements for mandatory training
- Assist in training new staff
- Loading and running a variety of analysers under the supervision of a BMS
Job description
Job responsibilities
Please refer to attached job description.
This post involves routine laboratory duties to support the department including:
- Receipt of samples from main specimen reception
- Tracking samples electronically into racks
- Disposal of samples/reagents,
- Responsibility for the referral of samples to other laboratories
- Packaging samples according to postal regulations
- Entry of results into the laboratory computer information system (LIMS).
- Complete stock control checklists
- Answering the telephone
- Responding to department emails
- Comply with requirements for mandatory training
- Assist in training new staff
- Loading and running a variety of analysers under the supervision of a BMS
Person Specification
Qualifications
Essential
- oEducation to GCSE, GNVQ level 2 or equivalent to include English and maths.
Attitude, behaviours and values
Essential
- Always puts patients first
- Takes pride in their work and their team
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
Experience
Essential
- Experience of working within Pathology
- Evidence examples of team working
Desirable
- Experience of Immunology techniques
- Experience of laboratory IT systems and data entry
Skills
Essential
- You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
Other requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Able to work under pressure and to meet deadlines
- A team worker/player
- Motivated and willing to develop knowledge and skills
Person Specification
Qualifications
Essential
- oEducation to GCSE, GNVQ level 2 or equivalent to include English and maths.
Attitude, behaviours and values
Essential
- Always puts patients first
- Takes pride in their work and their team
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
Experience
Essential
- Experience of working within Pathology
- Evidence examples of team working
Desirable
- Experience of Immunology techniques
- Experience of laboratory IT systems and data entry
Skills
Essential
- You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
Other requirements
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Able to work under pressure and to meet deadlines
- A team worker/player
- Motivated and willing to develop knowledge and skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
Address
St Peter's Hospital
Guildford Road, Chertsey,
Chertsey
KT16 0PZ
United Kingdom
Employer's website
https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
Address
St Peter's Hospital
Guildford Road, Chertsey,
Chertsey
KT16 0PZ
United Kingdom
Employer's website
https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)
Apply Now
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Nurse Specialist- Paediatric Epilepsy
Nottingham University Hospitals NHS Trusts View all jobs
Posted 16 day(s) ago
Reference: 2365470
Job summary
An opportunity has arisen for an experienced, enthusiastic registered children's nurse to work within the Nottingham Children's Epilepsy Team.
The successful candidate will join a team of other specialist nurses caring for children with epilepsy. You will be hospital based with a responsibility to see children in inpatient and outpatient settings and to liaise with families at home.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
You will be a clinical and professional role model with a passion for the delivery of high quality clinical care and the support and development of others. You will be an effective team player but also able to plan and organise your own workload, possess excellent communication skills, and an ability to teach families and health professionals. You will be working as part of a dynamic and forward thinking multi-professional team, offering key opportunities to develop your career as a nurse specialist within this rapidly expanding specialty.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
164-8233002
Job locations
Nottingham University Hospitals
QMC, Derby road
Nottingham
NG7 2UH
United Kingdom
Job description
Job responsibilities
To assist in the development and delivery of service provision which meets the needs of children and young people underspecialist care with complex paediatric epilepsies diagnosis and achieves associated national guidance/agendas.To participate in projects/activities which enhance patient pathways, reduces length of stay and unnecessary admissions andattendances to the Emergency Department and improves patient and families experience.To develop oneself as a nurse specialist to that of evidence based practitioner and innovator who provides quality, safe patientcare in line with national and international standards of excellence
Job description Job responsibilities To assist in the development and delivery of service provision which meets the needs of children and young people underspecialist care with complex paediatric epilepsies diagnosis and achieves associated national guidance/agendas.To participate in projects/activities which enhance patient pathways, reduces length of stay and unnecessary admissions andattendances to the Emergency Department and improves patient and families experience.To develop oneself as a nurse specialist to that of evidence based practitioner and innovator who provides quality, safe patientcare in line with national and international standards of excellence
Person Specification
Training& qualifications &experience
Essential
- Current 1st level NMC Registration - RSCN or RN (child qualified) ? First level health related degree or already working towards this ? Recognised Teaching/Assessing qualification ? Evidence of ongoing continual professional development within the speciality area
- Significant post registration experience /professional development/manageme Experience of teaching and assessing competency with a range of professionals and parent/carersnt experience at minimum Band 5 level in hospital ? Can demonstrate professional autonomy and effective decision making skills when managing a caseload of children and parent/carers with Chronic illness/Paediatric Epilepsy needs
Desirable
- Working as an Epilepsy Specialist Nurse or similar nurse led elements
Communication and Relationship skills
Essential
- Ability to work as a member of the Multidisciplinary Team: collaborating with, negotiating with and influencing the work of others across a range of disciplines and on own initiative ? Excellent oral and written communicator including report writing and presentational skills and conveying sensitive information to others in an empathetic manner ? Able to articulate, discuss /receive relevant clinical information to/from a multi-professional audience including highly complex information and implement plans for development ? Able to maintain accurate, timely written/electronic patient records and documents ? IT skills - ability to operate data systems and Microsoft Office skills
Desirable
- Demonstrate knowledge of current issues related to the NHS and specifically to Paediatric Epilepsies ? Able to critically analyse and evaluate audit/research findings and apply to clinical practice
Person Specification Training& qualifications &experience Essential Current 1st level NMC Registration - RSCN or RN (child qualified) ? First level health related degree or already working towards this ? Recognised Teaching/Assessing qualification ? Evidence of ongoing continual professional development within the speciality area Significant post registration experience /professional development/manageme Experience of teaching and assessing competency with a range of professionals and parent/carersnt experience at minimum Band 5 level in hospital ? Can demonstrate professional autonomy and effective decision making skills when managing a caseload of children and parent/carers with Chronic illness/Paediatric Epilepsy needs Desirable Working as an Epilepsy Specialist Nurse or similar nurse led elements Communication and Relationship skills Essential Ability to work as a member of the Multidisciplinary Team: collaborating with, negotiating with and influencing the work of others across a range of disciplines and on own initiative ? Excellent oral and written communicator including report writing and presentational skills and conveying sensitive information to others in an empathetic manner ? Able to articulate, discuss /receive relevant clinical information to/from a multi-professional audience including highly complex information and implement plans for development ? Able to maintain accurate, timely written/electronic patient records and documents ? IT skills - ability to operate data systems and Microsoft Office skills Desirable Demonstrate knowledge of current issues related to the NHS and specifically to Paediatric Epilepsies ? Able to critically analyse and evaluate audit/research findings and apply to clinical practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham University Hospitals
QMC, Derby road
Nottingham
NG7 2UH
United Kingdom
Employer's website
https://www.nuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham University Hospitals
QMC, Derby road
Nottingham
NG7 2UH
United Kingdom
Employer's website
https://www.nuh.nhs.uk/ (Opens in a new tab)
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Estates Manager (Operations) - Electrical
The Shrewsbury and Telford Hospital NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365467
Job summary
Estates Operations Manager - (Electrical)
Under the direction of the Head of Estates, the post holder will be responsible for maintaining and developing a strategic road map that delivers full electrical compliance across the SaTH portfolio. You will be self-motivated and take the lead in analysing electrical infrastructure risks. Pro-actively implementing appropriate mitigation measures to ensure all governing policies and procedures are satisfied, aligned, and regularly updated.
As an experienced Estates Compliance Manager, you will be responsible for co-ordinating, monitoring and managing Estates compliance in regard to Electrical Compliance.Recording and documenting actions within appropriate systems, reviewing risk assessments and standard operating procedures, agreeing training requirements, providing expert support and guidance to Estates' Authorised Persons (APs),and other key colleagues/stakeholders throughout the Trust.
The successful applicant will have a positive can-do attitude, be performance driven and able to demonstrate initiative. Providing team leadership and co-ordination to achieve a high standard of productivity and workmanship in the most efficient & effective manner.
Previous applicants need not apply
Main duties of the job
- To be responsible for monitoring and managing the compliance against current and forthcoming equality, health & safety, environmental and other estates-related statutory and mandatory legislation.
- To act as Electrical operational lead for the various Estates H&S, Risk and HTM Specialist Committees, ensuring timely collation and preparation of papers. To provide regular assurance reports for Trust Committees including the Infection Prevention Committee, Operational Risk Group and the Health, Safety, Security and Fire Committee.
- To act as the Trust's Responsible Person for operational electrical compliance, plus other AP duties as agreed.
- To contribute towards the Trust's implementation of the Premises Assurance Model and ensuring the accuracy and auditability of data held within the CAFM system.
- To be the primary point of contact for colleagues (and relevant external bodies) requiring advice on Estates related electrical compliance within the Trust.
- To support and drive the Lord Carter productivity and efficiency improvement initiative for Estates by producing performance reports and, supporting and encouraging a continuous improvement approach
About us
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic lifestyle. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns, the Trust is about to embark on a major capital investment programme (up to £312m) to upgrade its estate and create state of the art medical facilities, and has a culture of supportive friendly teams, providing excellent professional NHS job development opportunities.
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum/ pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
223-EME-748
Job locations
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
United Kingdom
Job description
Job responsibilities
For for details and responsibilities of this role, please see the attached document entitled "Candidate Job Pack".
Job description Job responsibilities For for details and responsibilities of this role, please see the attached document entitled "Candidate Job Pack".
Person Specification
Qualifications
Essential
- Electrical engineering degree or equivalent experience within a similar role
- Evidence of previous Health and Safety Training, such as IOSH Managing Safely.
- Evidence of continuing professional development
Desirable
- Specialist training, such as that required to hold the position of 'Authorised/Responsible' persons under the Department of Health's Technical Memorandum (HTM)
- Membership of an appropriate professional body (IMechE, CIBSE, IET, IHEEM etc)
- NEBOSH National General Certificate in Occupational Health Safety or in Construction Safety or equivalent
- Recognised Project management qualification
- Relevant management qualification/training to Diploma level
Experience
Essential
- Working at management level within an operational Estates team
- Demonstrable experience in leading individuals, teams and budgets in an Engineering/Operational Arena
- Experience of working in or managing multi-site operations.
- Experience of team leadership and staff management.
- Leading reactive and planned preventative maintenance systems and the development and delivery of minor capital projects.
- Providing expert advice at senior level on engineering and construction matters, in accordance with national and local policies and standards.
- Successful negotiation and contractor management experience.
- Experience of completing business cases.
- Experience of planning and delivery of complex maintenance programmes
Desirable
- Strong track record of managing schemes to time and budget.
- Experience within an NHS healthcare environment
- Experience of developing joint and collaborative working with local health and commercial partners.
- Experience with collaborative working with Staff Side (Union) Colleagues and Unions
- Use of Computer Aided Maintenance Management systems as an aid to performance improvement.
Skills & Knowledge
Essential
- Significant knowledge in electrical engineering related matters to a level of subject matter expert.
- Good knowledge of industry standard M&E and building construction regulation, along with the ability to effectively manage contractual relationships with Contractors and Consultants.
- Detailed knowledge and understanding of Health and Safety legislations and requirements of working within a built environment - CDM regulations and IPAC requirements.
- Specialist technical knowledge including legislation relating to construction, development and property management of Healthcare Buildings.
- Formal engineering management training
- Sound financial acumen and highly developed commercial and contract negotiation skills.
- Complex problem solving, decision making and analytical skills.
- Good judgement and analytical skills and able to process facts, interpret and provide appropriate advice, often balancing conflicting demands.
- A proven ability to come up with flexible and creative solutions to difficult problems.
- Excellent collaborative working skills and able to work across Departments, with multiple stakeholders and within multidisciplinary teams.
- Able to prioritise, schedule and monitor to completion, multiple planned & reactive activities, often running in parallel. Understanding key priorities, meeting deadlines and maintaining a consistent high quality output, by allocating time effectively.
- Effective oral and written skills in the presentation and interpretation of complex reporting and information to directors, senior managers and clinicians, including the effective chairing of meetings.
- Ability to think strategically and develop practical plans to implement Estates strategies.
- Ability to identify, plan and undertake research and development initiatives to inform strategic objectives.
- Evidence of achievement in complex environment including effective management of change.
- Understanding risk management and implementing quality management systems.
Desirable
- Knowledge and understand of public sector construction frameworks and EU procurement regulations.
- Detailed understanding of requirements of HTMs and HBNs and all Professional Standards relating to Estates Electrical Operations.
- Good understanding of Public Procurement Regulations
Other
Essential
- Able to provide unsocial hours attendance, either in times of crisis or through participation on the management on-call rota.
- Able to adapt to new and evolving working environments
- Role models our Trust values and behaviours every day.
- Full driving license with the ability to travel across all sites.
Person Specification Qualifications Essential Electrical engineering degree or equivalent experience within a similar role Evidence of previous Health and Safety Training, such as IOSH Managing Safely. Evidence of continuing professional development Desirable Specialist training, such as that required to hold the position of 'Authorised/Responsible' persons under the Department of Health's Technical Memorandum (HTM) Membership of an appropriate professional body (IMechE, CIBSE, IET, IHEEM etc) NEBOSH National General Certificate in Occupational Health Safety or in Construction Safety or equivalent Recognised Project management qualification Relevant management qualification/training to Diploma level Experience Essential Working at management level within an operational Estates team Demonstrable experience in leading individuals, teams and budgets in an Engineering/Operational Arena Experience of working in or managing multi-site operations. Experience of team leadership and staff management. Leading reactive and planned preventative maintenance systems and the development and delivery of minor capital projects. Providing expert advice at senior level on engineering and construction matters, in accordance with national and local policies and standards. Successful negotiation and contractor management experience. Experience of completing business cases. Experience of planning and delivery of complex maintenance programmes Desirable Strong track record of managing schemes to time and budget. Experience within an NHS healthcare environment Experience of developing joint and collaborative working with local health and commercial partners. Experience with collaborative working with Staff Side (Union) Colleagues and Unions Use of Computer Aided Maintenance Management systems as an aid to performance improvement. Skills & Knowledge Essential Significant knowledge in electrical engineering related matters to a level of subject matter expert. Good knowledge of industry standard M&E and building construction regulation, along with the ability to effectively manage contractual relationships with Contractors and Consultants. Detailed knowledge and understanding of Health and Safety legislations and requirements of working within a built environment - CDM regulations and IPAC requirements. Specialist technical knowledge including legislation relating to construction, development and property management of Healthcare Buildings. Formal engineering management training Sound financial acumen and highly developed commercial and contract negotiation skills. Complex problem solving, decision making and analytical skills. Good judgement and analytical skills and able to process facts, interpret and provide appropriate advice, often balancing conflicting demands. A proven ability to come up with flexible and creative solutions to difficult problems. Excellent collaborative working skills and able to work across Departments, with multiple stakeholders and within multidisciplinary teams. Able to prioritise, schedule and monitor to completion, multiple planned & reactive activities, often running in parallel. Understanding key priorities, meeting deadlines and maintaining a consistent high quality output, by allocating time effectively. Effective oral and written skills in the presentation and interpretation of complex reporting and information to directors, senior managers and clinicians, including the effective chairing of meetings. Ability to think strategically and develop practical plans to implement Estates strategies. Ability to identify, plan and undertake research and development initiatives to inform strategic objectives. Evidence of achievement in complex environment including effective management of change. Understanding risk management and implementing quality management systems. Desirable Knowledge and understand of public sector construction frameworks and EU procurement regulations. Detailed understanding of requirements of HTMs and HBNs and all Professional Standards relating to Estates Electrical Operations. Good understanding of Public Procurement Regulations Other Essential Able to provide unsocial hours attendance, either in times of crisis or through participation on the management on-call rota. Able to adapt to new and evolving working environments Role models our Trust values and behaviours every day. Full driving license with the ability to travel across all sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
United Kingdom
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
United Kingdom
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365466
Job summary
The post holder will be required to manage a team and will be responsible for the coordination of duties across that team.
The post holder will be required to demonstrate excellent communication, organisational and supervisory skills, and be able to work as an effective member of a multidisciplinary team.
They will support the Patient Access management team to deliver our KPIs and provide a high quality administrative service to support our patient pathways.
They will be responsible for ensuring their team deliver an effective and efficient service to service users including, clinicians, nurses and other key staff groups.
Please note: the closing date is a guide only. This role may close sooner due to a high volume of applications. Please submit your application as soon as possible to avoid disappointment.
Previous applicants need not reapply.
Main duties of the job
The post holder will manage the delivery of a high quality, safe and compassionate healthcare service to patients. They will have responsibility for ensuring that all administrative processes are efficient and effective and enable the team and the Trust to meet high standards of performance. The post holder will have specific responsibility for driving forward excellent standards of customer service taking action where levels of service delivery fall short of what is required or do not uphold Trust values. The post holder will line manage a team of administrators and will be responsible for organising workload and cover, recruiting and inducting new staff members, identifying training and support required by individuals and managing performance.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-502-B
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Take overall responsibility for efficient running of the administrative function, maintaining effective office/ departmental systems and processes.
- Work with other members of the wider team to ensure quality standards are adhered to.
- Ensure that the team is aware of relevant Trust policies and procedures relating to service delivery.
- Develop new processes for the service with a view continuously improving the patient experience.
- Create and prepare reports relating to service delivery and performance and recommends actions where areas of improvement are identified.
- Take responsibility for the even distribution of workload within the department, initiating amendments or improvements where necessary
- Take responsibility for patient/client care in terms of dealing with complex patient queries, particularly where patients are distressed and emotional.
- Mange complex patient queries referred from other staff to an appropriate resolution
- Manages any complaints in accordance with the directorates clinical governance/ complaints guidelines.
- ensure appropriate training and induction is in place for new members of the team, and refresher and mandatory training takes place for all members of staff
- Provide cross cover for Team Leader colleagues across the clinical administrative teams where necessary
- Organise and conduct annual appraisals with staff and develop PDPs, ensure training and development needs are met. To evaluate staff performance against PDPs taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximized in line with KSF
- Co-ordinate regular team meetings and including other relevant key personnel
- Maintain personal files for individuals and maintain as confidential
- Effectively address issues of poor performance, conduct and attendance
- Complaints within specified timeframes, liaising with divisional managers and clinicians as necessary to obtain required information to formulate a response
- Collate staff attendance figures and manpower returns and send to the appropriate department
- Ensure that the team is aware of relevant Trust policy & procedure updates
- Oversee stationery supplies and other stock and non-stock items and authorise new orders in line with budgetary constraints.
- Ensure trust-wide standard operating procedures and policies developed for clinical administrative processes are adhered to; participate in the review of and development of new procedures
- Assist line Manager in maintaining a quality assurance process to ensure standard operating procedures, policies and procedures are being adhered to within the clinical administrative team
- Pro-actively monitor all administrative processes and responsibilities highlighting any system, procedural or capacity issues in line with the needs of the service
- Attend on behalf of the service all relevant Trust wide user groups cascading relevant information to staff
- Ensure the office environment is maintained within Health and Safety standards and projects a professional image
- Comply with Trust procedures for tracking the whereabouts of patient records at all times
- Assist all members of staff an patients with the uptake of new technologies, and where required become a user champion to embed learning
Clinical Office
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure that all clinical administrative transcription including clinical correspondence are actioned in a timely fashion in accordance with Trust standards.
- Compose agendas, taking and typing minutes at specialty meetings
- Ensure that referrals are graded within Trust standards
- Monitor performance against specific targets such as referral to treatment time and letter turnaround time
- Ensure GP and patient enquiries and complaints are dealt with promptly and to Trust standards
- Receive patient enquiries by mail, telephone or email, actioning as appropriate and disseminating to relevant colleagues as necessary
- Direct patients to the most appropriate source of information for bookings for investigations, outpatient attendances, operations or admissions
- Ensure patients are seen in outpatients, have diagnostic tests and are admitted in accordance with national and local access targets for elective treatment, cancer etc
- Liaise with other health professionals relating to the patient care pathway and service delivery
- Create new clinics and amend existing clinics on PAS as appropriate.
- Keep comprehensive records of any cancelled and rescheduled clinics.
- Conduct regular reviews of clinic templates ensuring that they meet national outpatient targets, including E-referral.
- Supply relevant data for Department of Health information returns, as required.
- Keep up to date with new IT initiatives and all PAS developments as they affect services.
- Collate clinic cancellations/reductions provided by the Outpatient teams and distribute information to management teams
- Ensure all patient records are returned to the medical records library for storage in line with the Trust policy for medical records
- Develop and maintain rotas so that the above areas are consistently staffed, and so that staff members are exposed to all areas so as to provide the skills for cross cover where needed
- Ensure cover is provided for all reception areas within the Trust if needed including booking of new, follow-up and diagnostic appointments, and elective admissions, where required
- Ensure systems are in place and procedures are adhered to, so that patients may book appointments and theatre admissions at any reception desk when visiting the hospital
- Make sure clinic outcome forms are processed in a timely way, resolving any issues locally with clinical teams, escalating to the appropriate manager if needed
- Troubleshoot any administrative process issues with the reception teams as they arise
- Ensure the reception assists patients and staff with new technologies introduced to reception and clinic areas where needed. To nominate members of the team as user
- champions, ensuring expert members of staff are always on hand
Bookings
- Manage the administrative team supporting clinical practice for relevant specialties
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure the cancelling and rescheduling clinics, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures.
- Ensure that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Ensure appropriate systems are in place and are running smoothly, for the arrival of all new GP for initial patient registration, and that allow clinical offices to book new appointments swiftly and accurately.
- Lead the bookings team in the production of appropriate waiting time reports and capacity reports
- Develop clinic cancellation reports for dissemination to the trust divisions
Theatres and Anaesthetics
- Manage the administrative team supporting clinical practice for relevant specialties
- Ensure the production of weekly theatre schedules for the forthcoming rolling 3 months.
- Ensure data for patients who have cancelled on the day of surgery is recorded and patients are re-booked within Access Policy guidelines
- Ensure theatre utilisation is at capacity
- Liaise with theatre staff, clinicians, anaesthetists and Service manager to provide additional theatre capacity when required.
- Monitor performance against specific targets in line with the admitted RTT pathway
- Ensuring that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Take responsibility for cancelling and rescheduling theatre lists, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures
Communication
- Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
- Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Job description
Job responsibilities
Roles and responsibilities
- Take overall responsibility for efficient running of the administrative function, maintaining effective office/ departmental systems and processes.
- Work with other members of the wider team to ensure quality standards are adhered to.
- Ensure that the team is aware of relevant Trust policies and procedures relating to service delivery.
- Develop new processes for the service with a view continuously improving the patient experience.
- Create and prepare reports relating to service delivery and performance and recommends actions where areas of improvement are identified.
- Take responsibility for the even distribution of workload within the department, initiating amendments or improvements where necessary
- Take responsibility for patient/client care in terms of dealing with complex patient queries, particularly where patients are distressed and emotional.
- Mange complex patient queries referred from other staff to an appropriate resolution
- Manages any complaints in accordance with the directorates clinical governance/ complaints guidelines.
- ensure appropriate training and induction is in place for new members of the team, and refresher and mandatory training takes place for all members of staff
- Provide cross cover for Team Leader colleagues across the clinical administrative teams where necessary
- Organise and conduct annual appraisals with staff and develop PDPs, ensure training and development needs are met. To evaluate staff performance against PDPs taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximized in line with KSF
- Co-ordinate regular team meetings and including other relevant key personnel
- Maintain personal files for individuals and maintain as confidential
- Effectively address issues of poor performance, conduct and attendance
- Complaints within specified timeframes, liaising with divisional managers and clinicians as necessary to obtain required information to formulate a response
- Collate staff attendance figures and manpower returns and send to the appropriate department
- Ensure that the team is aware of relevant Trust policy & procedure updates
- Oversee stationery supplies and other stock and non-stock items and authorise new orders in line with budgetary constraints.
- Ensure trust-wide standard operating procedures and policies developed for clinical administrative processes are adhered to; participate in the review of and development of new procedures
- Assist line Manager in maintaining a quality assurance process to ensure standard operating procedures, policies and procedures are being adhered to within the clinical administrative team
- Pro-actively monitor all administrative processes and responsibilities highlighting any system, procedural or capacity issues in line with the needs of the service
- Attend on behalf of the service all relevant Trust wide user groups cascading relevant information to staff
- Ensure the office environment is maintained within Health and Safety standards and projects a professional image
- Comply with Trust procedures for tracking the whereabouts of patient records at all times
- Assist all members of staff an patients with the uptake of new technologies, and where required become a user champion to embed learning
Clinical Office
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure that all clinical administrative transcription including clinical correspondence are actioned in a timely fashion in accordance with Trust standards.
- Compose agendas, taking and typing minutes at specialty meetings
- Ensure that referrals are graded within Trust standards
- Monitor performance against specific targets such as referral to treatment time and letter turnaround time
- Ensure GP and patient enquiries and complaints are dealt with promptly and to Trust standards
- Receive patient enquiries by mail, telephone or email, actioning as appropriate and disseminating to relevant colleagues as necessary
- Direct patients to the most appropriate source of information for bookings for investigations, outpatient attendances, operations or admissions
- Ensure patients are seen in outpatients, have diagnostic tests and are admitted in accordance with national and local access targets for elective treatment, cancer etc
- Liaise with other health professionals relating to the patient care pathway and service delivery
- Create new clinics and amend existing clinics on PAS as appropriate.
- Keep comprehensive records of any cancelled and rescheduled clinics.
- Conduct regular reviews of clinic templates ensuring that they meet national outpatient targets, including E-referral.
- Supply relevant data for Department of Health information returns, as required.
- Keep up to date with new IT initiatives and all PAS developments as they affect services.
- Collate clinic cancellations/reductions provided by the Outpatient teams and distribute information to management teams
- Ensure all patient records are returned to the medical records library for storage in line with the Trust policy for medical records
- Develop and maintain rotas so that the above areas are consistently staffed, and so that staff members are exposed to all areas so as to provide the skills for cross cover where needed
- Ensure cover is provided for all reception areas within the Trust if needed including booking of new, follow-up and diagnostic appointments, and elective admissions, where required
- Ensure systems are in place and procedures are adhered to, so that patients may book appointments and theatre admissions at any reception desk when visiting the hospital
- Make sure clinic outcome forms are processed in a timely way, resolving any issues locally with clinical teams, escalating to the appropriate manager if needed
- Troubleshoot any administrative process issues with the reception teams as they arise
- Ensure the reception assists patients and staff with new technologies introduced to reception and clinic areas where needed. To nominate members of the team as user
- champions, ensuring expert members of staff are always on hand
Bookings
- Manage the administrative team supporting clinical practice for relevant specialties
- Co-ordinate the patient pathway ensuring that clinical priorities are actioned, elective access targets are met and all staff and patients informed as appropriate
- Ensure the cancelling and rescheduling clinics, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures.
- Ensure that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Ensure appropriate systems are in place and are running smoothly, for the arrival of all new GP for initial patient registration, and that allow clinical offices to book new appointments swiftly and accurately.
- Lead the bookings team in the production of appropriate waiting time reports and capacity reports
- Develop clinic cancellation reports for dissemination to the trust divisions
Theatres and Anaesthetics
- Manage the administrative team supporting clinical practice for relevant specialties
- Ensure the production of weekly theatre schedules for the forthcoming rolling 3 months.
- Ensure data for patients who have cancelled on the day of surgery is recorded and patients are re-booked within Access Policy guidelines
- Ensure theatre utilisation is at capacity
- Liaise with theatre staff, clinicians, anaesthetists and Service manager to provide additional theatre capacity when required.
- Monitor performance against specific targets in line with the admitted RTT pathway
- Ensuring that patients appointments are booked in accordance with booking rules, in order that patient pathway targets are achieved. The post holder will be required to undertake continuous monitoring, reporting results to the Assistant Service Manager as agreed, and taking corrective action where needed.
- Take responsibility for cancelling and rescheduling theatre lists, changing the information on PAS and ensuring that patients are moved in accordance with set policies and procedures
Communication
- Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
- Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent experience
- Junior Management qualification or equivalent experience to demonstrate competency
Experience
Essential
- Operational experience in a managerial role
- Staff management including objective setting and appraisal, performance review & people development
- Experience of working with clinicians and healthcare professional s at senior level
- Significant experience working in the NHS
- Producing standard operating procedures
- Experience of a range of Patient Administration systems (PAS)
- Experience in dealing with complaints
- Demonstrate experience in improving levels of customer service
- Budget Management
Skills and knowledge
Essential
- Proven ability in managing people, process, quality and productivity
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Good communication skills, written and verbal. Should include the ability to overcome barriers with developed interpersonal skills when providing and receiving highly sensitive /highly contentious information in antagonistic or highly emotive environments
- Ability to use own judgment to resolve service issues
- Knowledge of HR policies
- Ability to train and develop staff, understanding of the structure , procedure and policies of the NHS
Person Specification
Education and Qualifications
Essential
- Educated to degree level or equivalent experience
- Junior Management qualification or equivalent experience to demonstrate competency
Experience
Essential
- Operational experience in a managerial role
- Staff management including objective setting and appraisal, performance review & people development
- Experience of working with clinicians and healthcare professional s at senior level
- Significant experience working in the NHS
- Producing standard operating procedures
- Experience of a range of Patient Administration systems (PAS)
- Experience in dealing with complaints
- Demonstrate experience in improving levels of customer service
- Budget Management
Skills and knowledge
Essential
- Proven ability in managing people, process, quality and productivity
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Good communication skills, written and verbal. Should include the ability to overcome barriers with developed interpersonal skills when providing and receiving highly sensitive /highly contentious information in antagonistic or highly emotive environments
- Ability to use own judgment to resolve service issues
- Knowledge of HR policies
- Ability to train and develop staff, understanding of the structure , procedure and policies of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
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Housekeeping Supervisor
Worcestershire Acute Hospitals NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365462
Job summary
We are looking for an enthusiastic staff member to join our housekeeping Supervisor team working the following shift:
Monday - Friday 09:00-17:00
You will be working alongside another Supervisor to ensure all housekeepers are carrying out their daily duties.
Main duties of the job
The supervisor role will include the following:
Ensuring PDRs are completed
Ensuring return to works are completed
Ensuring all mandatory training is kept up to date
Ensuring the washing of mops is completed throughout the shift
Booking staff annual leave
Answering any queries from other wards/areas
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9365-26-0765
Job locations
The Alexandra Hospital
Woodrow Drive
Redditch
Worcestershire
B987UB
United Kingdom
Job description
Job responsibilities
Key Duties
To provide daily supervision of staff ensuring daily contact with all staff on duty. To deal with and rectify minor problems which arise on a daily basis. To have an understanding and carry out the governments guidelines on the National Standards of cleanliness. To take a pro-active approach to cleaning, constantly striving to improve the quality of service provided. To carry out staff appraisals. To carry out staff induction. To provide comprehensive training to all new members of staff. To have an understanding of infection control and to ensure compliance within the Department. To maintain confidentiality at all times. To liaise with staff within the hospital on day-to-day issues relating to the housekeeping service. To deal with complaints in the first instance. To raise with the Housekeeping Services Manager, any issues which may affect the quality of housekeeping service.
General Duties
To organise and plan work rotas ensuring maximum efficiency of staff. To allocate keys and ensure key log sheet is signed, and that returned keys are logged in. To allocate supplies of cleaning chemicals and consumables. To be responsive to telephone requests ensuring a prompt service at all times. To authorise annual leave ensuring minimal disruption to the service. To carry out staff return to work interviews following a period of sickness absence and bring to the attention to the Assistant Housekeeping Services Manager any problems. To attend departmental meetings. To re-train staff annually or more frequently if required. To provide a mop washing service, in line with the departmental procedures. To ensure that all staff comply with the uniform policy. To cover areas of work in the event of staffing shortages.
Job description
Job responsibilities
Key Duties
To provide daily supervision of staff ensuring daily contact with all staff on duty. To deal with and rectify minor problems which arise on a daily basis. To have an understanding and carry out the governments guidelines on the National Standards of cleanliness. To take a pro-active approach to cleaning, constantly striving to improve the quality of service provided. To carry out staff appraisals. To carry out staff induction. To provide comprehensive training to all new members of staff. To have an understanding of infection control and to ensure compliance within the Department. To maintain confidentiality at all times. To liaise with staff within the hospital on day-to-day issues relating to the housekeeping service. To deal with complaints in the first instance. To raise with the Housekeeping Services Manager, any issues which may affect the quality of housekeeping service.
General Duties
To organise and plan work rotas ensuring maximum efficiency of staff. To allocate keys and ensure key log sheet is signed, and that returned keys are logged in. To allocate supplies of cleaning chemicals and consumables. To be responsive to telephone requests ensuring a prompt service at all times. To authorise annual leave ensuring minimal disruption to the service. To carry out staff return to work interviews following a period of sickness absence and bring to the attention to the Assistant Housekeeping Services Manager any problems. To attend departmental meetings. To re-train staff annually or more frequently if required. To provide a mop washing service, in line with the departmental procedures. To ensure that all staff comply with the uniform policy. To cover areas of work in the event of staffing shortages.
Person Specification
Qualifications
Essential
- Previous supervisor experience
- Basic Education
- Basic IT knowledge
- Experience in use of floor scrubbers
Desirable
- Cleaning experience in a healthcare or similar environment.
- COSHH knowledge
- Health and Safety knowledge
Person Specification
Qualifications
Essential
- Previous supervisor experience
- Basic Education
- Basic IT knowledge
- Experience in use of floor scrubbers
Desirable
- Cleaning experience in a healthcare or similar environment.
- COSHH knowledge
- Health and Safety knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
The Alexandra Hospital
Woodrow Drive
Redditch
Worcestershire
B987UB
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
The Alexandra Hospital
Woodrow Drive
Redditch
Worcestershire
B987UB
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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