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Head Housekeeper
Avery Healthcare Group Ltd.
North East England
GBP 0 - 14 per year
Grounds and Maintenance Worker
Job summary Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents.
24 day(s) ago
Head Housekeeper
Avery Healthcare Group Ltd.
North East England
GBP 0 - 14 per year
Grounds and Maintenance Worker
Job summary Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents.
24 day(s) ago
Maintenance Operative - Bank
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Medical Specialist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
24 day(s) ago
Maintenance Operative - Bank
Avery Healthcare Group Ltd.
North East England
GBP 0 - 13 per year
Medical Specialist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
24 day(s) ago
Business Development & Operations Manager
General Practice Medical Solutions Ltd
North East England
GBP 30,000 - 40,000 per year
Medical Research and Biosciences
Job summary This is a varied, hands-on role combining business development, clinic onboarding, relationship management and operations .
24 day(s) ago
Business Development & Operations Manager
General Practice Medical Solutions Ltd
North East England
GBP 30,000 - 40,000 per year
Medical Research and Biosciences
Job summary This is a varied, hands-on role combining business development, clinic onboarding, relationship management and operations .
24 day(s) ago
Laundry Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 12 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
24 day(s) ago
Laundry Assistant
Avery Healthcare Group Ltd.
North East England
GBP 0 - 12 per year
Exercise Therapist
Job summary At Avery Healthcare, we are all about supporting the people who care for our residents.
24 day(s) ago
Specialist Pelvic Health Nurse Advisor
Midlands Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are offering an opportunity for 2 x Band 5 NMC Registered Staff Nurses to join our Specialist Pelvic Health Team based at Longton Cottage Hosp...
24 day(s) ago
Specialist Pelvic Health Nurse Advisor
Midlands Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are offering an opportunity for 2 x Band 5 NMC Registered Staff Nurses to join our Specialist Pelvic Health Team based at Longton Cottage Hosp...
24 day(s) ago
Community Staff Nurse
Midlands Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are offering an opportunity for Band 5 NMC Registered Staff Nurses to join our Community nursing teams in North Staffordshire.
24 day(s) ago
Community Staff Nurse
Midlands Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are offering an opportunity for Band 5 NMC Registered Staff Nurses to join our Community nursing teams in North Staffordshire.
24 day(s) ago
Community Triage Nurse
Midlands Partnership NHS Foundation Trust
North East England
Registered Nurse/RN
Job summary We are delighted to offer an excellent opportunity for a NMC Registered Band 5 Triage Nurse to join our friendly and supportive East Staffordshir...
24 day(s) ago
Community Triage Nurse
Midlands Partnership NHS Foundation Trust
North East England
Registered Nurse/RN
Job summary We are delighted to offer an excellent opportunity for a NMC Registered Band 5 Triage Nurse to join our friendly and supportive East Staffordshir...
24 day(s) ago
Integrated Out of Hours Senior Staff Nurse
Midlands Partnership NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
24 day(s) ago
Integrated Out of Hours Senior Staff Nurse
Midlands Partnership NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
24 day(s) ago
Business Support Team Leader - CFHD
Devon Partnership NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary We have an exciting opportunity for a part time 0.
24 day(s) ago
Business Support Team Leader - CFHD
Devon Partnership NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary We have an exciting opportunity for a part time 0.
24 day(s) ago
Community Staff Nurse
Midlands Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are offering an exciting opportunity to join our supportive and friendly Community Nursing Ambulatory clinic team based across Cannock and sur...
24 day(s) ago
Community Staff Nurse
Midlands Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary We are offering an exciting opportunity to join our supportive and friendly Community Nursing Ambulatory clinic team based across Cannock and sur...
24 day(s) ago
Operations Officer
Integrated Care 24 Ltd
North East England
GBP 0 - 17 per year
Registered Nurse/RN
Job summary The role We are pleased to announce Operations Officer opportunities within our Integrated Urgent Care Division, supporting NHS 111, Clinical Ass...
24 day(s) ago
Operations Officer
Integrated Care 24 Ltd
North East England
GBP 0 - 17 per year
Registered Nurse/RN
Job summary The role We are pleased to announce Operations Officer opportunities within our Integrated Urgent Care Division, supporting NHS 111, Clinical Ass...
24 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Urgent Treatment Centres) Be the clinician patients need when their care can't wait.
24 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Urgent Treatment Centres) Be the clinician patients need when their care can't wait.
24 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes.
24 day(s) ago
Urgent Primary Care Doctor (GP) - Bank
Integrated Care 24 Ltd
North East England
GBP 0 - 58 per year
Registered Nurse/RN
Job summary Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes.
24 day(s) ago
Physiotherapy Administrative Team Coordinator
Lewisham and Greenwich NHS Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary An exciting opportunity has arisen for a full time position at Queen Elizabeth hospital, as a Band 4 Physiotherapy Outpatient Administrator.
24 day(s) ago
Physiotherapy Administrative Team Coordinator
Lewisham and Greenwich NHS Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary An exciting opportunity has arisen for a full time position at Queen Elizabeth hospital, as a Band 4 Physiotherapy Outpatient Administrator.
24 day(s) ago
Clinical Administrator
Sheffield Health Partnership University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a highly efficient administrator to join the Specialist community forensic team.
24 day(s) ago
Clinical Administrator
Sheffield Health Partnership University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a highly efficient administrator to join the Specialist community forensic team.
24 day(s) ago
Estates Maintenance Worker - Mechanical Technical Specialist
Dorset HealthCare University NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Support Staff
Job summary Dorset Healthcare Estates and Facilities Directorate are looking to appoint two conscientious and self-motivated Estates Maintenance Mechanical T...
24 day(s) ago
Estates Maintenance Worker - Mechanical Technical Specialist
Dorset HealthCare University NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Support Staff
Job summary Dorset Healthcare Estates and Facilities Directorate are looking to appoint two conscientious and self-motivated Estates Maintenance Mechanical T...
24 day(s) ago
Discharge Coordinator
London North West University Healthcare NHS Trust
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary Liaise internally with multidisciplinary team, senior members of staff, ward staff and Allied Health Professionals.
24 day(s) ago
Discharge Coordinator
London North West University Healthcare NHS Trust
North East England
GBP 33,262 - 36,027 per year
Admin and Clerical
Job summary Liaise internally with multidisciplinary team, senior members of staff, ward staff and Allied Health Professionals.
24 day(s) ago
Bank Receptionist
East Croydon Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
24 day(s) ago
Bank Receptionist
East Croydon Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
24 day(s) ago
Advanced Specialist Dermatology Clinical Pharmacist, Band 8a
Gloucestershire Hospitals NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Pharmacist
Job summary Advanced Specialist Dermatology Clinical Pharmacist, Band 8a (15 hours a week) We have an opportunity for a clinically confident and patient focu...
24 day(s) ago
Advanced Specialist Dermatology Clinical Pharmacist, Band 8a
Gloucestershire Hospitals NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Pharmacist
Job summary Advanced Specialist Dermatology Clinical Pharmacist, Band 8a (15 hours a week) We have an opportunity for a clinically confident and patient focu...
24 day(s) ago
Materials Management Officer
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary The Procurement & Supplies are looking to appoint a Materials Management Officer to join their Materials management team based at University Hosp...
24 day(s) ago
Materials Management Officer
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary The Procurement & Supplies are looking to appoint a Materials Management Officer to join their Materials management team based at University Hosp...
24 day(s) ago
Trainee / Specialist Biomedical Scientist, Histology
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 32,073 - 48,117 per year
Medical Scientist
Job summary Applications are invited from Biomedical Scientists who are interested in joining our excellent team in the Cellular Pathology Department.
24 day(s) ago
Trainee / Specialist Biomedical Scientist, Histology
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 32,073 - 48,117 per year
Medical Scientist
Job summary Applications are invited from Biomedical Scientists who are interested in joining our excellent team in the Cellular Pathology Department.
24 day(s) ago
Cardiothoracic Scrub Practitioner
Barts Health NHS Trust
North East England
GBP 38,488 - 46,852 per year
GP/General Practitioner
Job summary The new Barts Heart Centre has brought together the services of some of the best cardiovascular experts in the country who will work together to...
24 day(s) ago
Cardiothoracic Scrub Practitioner
Barts Health NHS Trust
North East England
GBP 38,488 - 46,852 per year
GP/General Practitioner
Job summary The new Barts Heart Centre has brought together the services of some of the best cardiovascular experts in the country who will work together to...
24 day(s) ago
Receptionist
Dr C.J. Shimmins & Partners
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for a part time receptionist to work 4 days per week within a very busy and friendly General Practice team.
24 day(s) ago
Receptionist
Dr C.J. Shimmins & Partners
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for a part time receptionist to work 4 days per week within a very busy and friendly General Practice team.
24 day(s) ago
Specialist Pharmacist, Interface, Formulary and Medicines Value
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 57,528 - 64,750 per year
Pharmacist
Job summary An exciting and rare opportunity has arise to join the UHCW Pharmacy team as the Senior Pharmacist - Interface, Formulary and Medicines Value.
24 day(s) ago
Specialist Pharmacist, Interface, Formulary and Medicines Value
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 57,528 - 64,750 per year
Pharmacist
Job summary An exciting and rare opportunity has arise to join the UHCW Pharmacy team as the Senior Pharmacist - Interface, Formulary and Medicines Value.
24 day(s) ago
Customer Service Centre And Switchboard Team Leader
University Hospitals of Leicester NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the...
24 day(s) ago
Customer Service Centre And Switchboard Team Leader
University Hospitals of Leicester NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the...
24 day(s) ago
Posted 24 day(s) ago
Reference: 2357465
Job summary
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Head Housekeeper at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents. Other responsibilities will include: Carry
Main duties of the job
Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Head Housekeeper at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents. Other responsibilities will include: Carrying out all cleaning duties as per the housekeeping job description. Preparing orders for Home Manager approval for all cleaning materials with approved suppliers whilst complying with procedures to maintain appropriate stock levels and control and ensuring good quality products are purchased within agreed budget limits. Monitoring standards of work of the housekeeping and laundry team to always maintain high cleanliness standards. Supervising and directing the work of the housekeeping team, providing instruction and demonstration to new staff on cleaning tasks and materials.
About us
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£14.75 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554005869
Job locations
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Head Housekeeper at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents.
Other responsibilities will include:
- Carrying out all cleaning duties as per the housekeeping job description.
- Preparing orders for Home Manager approval for all cleaning materials with approved suppliers whilst complying with procedures to maintain appropriate stock levels and control and ensuring good quality products are purchased within agreed budget limits.
- Monitoring standards of work of the housekeeping and laundry team to always maintain high cleanliness standards.
- Supervising and directing the work of the housekeeping team, providing instruction and demonstration to new staff on cleaning tasks and materials.
ABOUT YOU
To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do.
Our ideal candidate must have:
- Experience in cleaning and managing laundry in a public setting.
- Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments.
- Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents.
- Demonstrate the ability to lead, supervise and develop teams.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Head Housekeeper at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Head Housekeeper will be to oversee the housekeeping and laundry cleaning service in support of the hospitality services function to ensure a high-quality and comprehensive care service is delivered to residents.Other responsibilities will include: Carrying out all cleaning duties as per the housekeeping job description. Preparing orders for Home Manager approval for all cleaning materials with approved suppliers whilst complying with procedures to maintain appropriate stock levels and control and ensuring good quality products are purchased within agreed budget limits. Monitoring standards of work of the housekeeping and laundry team to always maintain high cleanliness standards. Supervising and directing the work of the housekeeping team, providing instruction and demonstration to new staff on cleaning tasks and materials.ABOUT YOUTo succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do.Our ideal candidate must have: Experience in cleaning and managing laundry in a public setting. Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments. Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents. Demonstrate the ability to lead, supervise and develop teams.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do. Our ideal candidate must have: Experience in cleaning and managing laundry in a public setting. Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments. Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents. Demonstrate the ability to lead, supervise and develop teams.
Person Specification Qualifications Essential To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do. Our ideal candidate must have: Experience in cleaning and managing laundry in a public setting. Knowledge of health and safety, particularly moving and handling techniques, fire safety, and COSHH assessments. Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents. Demonstrate the ability to lead, supervise and develop teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
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Posted 24 day(s) ago
Reference: 2357464
Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Maintenance Operative at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Maintenance Operative will be to ensure the building and grounds are well maintained, undertaking a variety of routine maintenance tasks, checks to services applying basic fixes to equipment and systems whilst ensuring facilities are fully functional. Other responsibilities will include: Carrying out all general maintenance tasks and basic repairs including all electrical, plumbing joinery and building tasks both inside and outside the Home. Supporting new residents to arrange their room as they wish. Ensuring routine re-decoration is undertaken as required to maintain the standards in the home. Advising on the supply and quality of items used to carry out tasks, ensuring the timely and appropriate ordering of replacement goods. Providing out of hours emergency service, participating in the on-call rota.
Main duties of the job
To ensure the building and grounds are well maintained, undertaking a variety of routine maintenance tasks, checks to services applying basic fixes to equipment and systems whilst ensuring facilities are fully functional. Responsibilities include carrying out all general maintenance tasks and basic repairs including all electrical, plumbing joinery and building tasks both inside and outside the Home. Supporting new residents to arrange their room as they wish, ensuring routine re-decoration is undertaken as required to maintain the standards in the home, advising on the supply and quality of items used to carry out tasks, ensuring the timely and appropriate ordering of replacement goods, and providing out of hours emergency service, participating in the on-call rota. The role requires a caring, supportive, and honest individual who is respectful and accountable in all that you do. A positive impact on residents lives is required, with commitment to exceptional care.
About us
At Avery Healthcare, we are not just one of the UKs largest providers of luxury elderly care homes we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£13.50 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554005870
Job locations
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Maintenance Operative at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a Maintenance Operativewillbetoensurethe building and grounds are wellmaintained, undertaking a variety of routine maintenance tasks, checks to services applying basic fixes to equipment and systemswhilstensuringfacilities are fully functional.
Other responsibilitieswillinclude:
- Carryingout all general maintenance tasks and basic repairs includingall electrical, plumbing joinery and building tasks both inside and outside the Home.
- Supporting new residents to arrange their room as they wish.
- Ensuringroutine re-decoration is undertaken asrequiredtomaintainthe standards in thehome.
- Advisingon the supply and quality of items used to carry out tasks, ensuring thetimelyandappropriate orderingof replacement goods.
- Providingout of hours emergency service,participatingin the on-call rota.
ABOUT YOU
To be successful in your application, you will live our values of caring,supportive,honest, respectful, and accountable in all that you do.
Our ideal candidatemust:
- Have a minimum of one years experience in a general maintenance or handy person role and/or hold a professional qualification in a trade.
- Hold a full driving licence.
- Have knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments.
- Be able to be adaptive and flexible to cover a range of responsibilities at short notice.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Maintenance Operative at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a Maintenance Operativewillbetoensurethe building and grounds are wellmaintained, undertaking a variety of routine maintenance tasks, checks to services applying basic fixes to equipment and systemswhilstensuringfacilities are fully functional.Other responsibilitieswillinclude: Carryingout all general maintenance tasks and basic repairs includingall electrical, plumbing joinery and building tasks both inside and outside the Home. Supporting new residents to arrange their room as they wish. Ensuringroutine re-decoration is undertaken asrequiredtomaintainthe standards in thehome. Advisingon the supply and quality of items used to carry out tasks, ensuring thetimelyandappropriate orderingof replacement goods. Providingout of hours emergency service,participatingin the on-call rota.ABOUT YOUTo be successful in your application, you will live our values of caring,supportive,honest, respectful, and accountable in all that you do.Our ideal candidatemust: Have a minimum of one years experience in a general maintenance or handy person role and/or hold a professional qualification in a trade. Hold a full driving licence. Have knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- Have a minimum of one years experience in a general maintenance or handy person role and/or hold a professional qualification in a trade. Hold a full driving licence. Have knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.
Person Specification Qualifications Essential Have a minimum of one years experience in a general maintenance or handy person role and/or hold a professional qualification in a trade. Hold a full driving licence. Have knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Business Development & Operations Manager
General Practice Medical Solutions Ltd View all jobs
Posted 24 day(s) ago
Reference: 2357463
Job summary
This is a varied, hands-on role combining business development, clinic onboarding, relationship management and operations.
You will work closely with the founders and initially take responsibility for developing relationships with private healthcare clinics and providers across the UK.
A major part of the role will involve identifying prospective clinics, reaching out to decision makers, introducing Every Clinic and encouraging providers to work with us.
Main duties of the job
Once a clinic comes on board, you will manage the onboarding process and become one of their key points of contact.
You will also help manage the day-to-day operations of the business as it launches and grows.
As an early-stage business, we are looking for someone who is comfortable wearing several hats. One day you may be speaking with prospective clinics, another helping onboard a new provider, and another working with the founders to improve how the business operates.
About us
EveryClinic is a digital healthcare marketplace designed to make finding and accessing private healthcare simpler and more convenient. The platform enables patients to search for healthcare services using natural language, discover verified clinics and healthcare professionals, compare available services, book appointments and manage their ongoing care through a centralised patient portal. It brings together services including GP appointments, diagnostics, telehealth, and specialist clinics.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£30,000 to £40,000 a year Plus OTE
Contract
Permanent
Working pattern
Full-time
Reference number
A4850-26-0010
Job locations
1st Floor, 1-9 Castle Street
Hinckley
LE10 1DA
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- Identify and approach private healthcare clinics and providers across the UK
- Build and manage a strong pipeline of prospective clinic partners
- Contact clinic owners, practice managers and other healthcare decision makers
- Introduce Every Clinic and communicate the benefits of working with us
- Convert interested clinics into active partners
- Manage clinics through the complete onboarding process
- Gather and coordinate information required from healthcare providers
- Develop strong ongoing relationships with clinics and key contacts
- Act as a point of contact for participating healthcare providers
- Support clinics with queries and operational issues
- Help develop and improve our clinic onboarding processes
- Monitor provider activity and follow up where required
- Support the day-to-day operation of the business
- Identify problems, opportunities and areas for improvement
- Feed insights from clinics back to the founders
- Help establish scalable processes as the business grows
- Support wider business development and growth initiatives
Who Were Looking For
We are looking for someone who is commercial, confident, organised and proactive.
You should be comfortable speaking with businesses and healthcare professionals and confident developing relationships from an initial cold introduction through to an established working partnership.
You will ideally:
- Have experience in sales, business development, account management or customer onboarding
- Be confident picking up the phone and approaching new organisations
- Be comfortable speaking with business owners and senior decision makers
- Have excellent communication and relationship-building skills
- Be highly organised and able to manage multiple conversations and onboarding processes simultaneously
- Be comfortable using CRM systems and digital platforms
- Have a strong sense of ownership and follow things through
- Be able to work independently and make sensible decisions
- Enjoy solving problems
- Be comfortable working within a startup where roles and priorities can evolve quickly
Experience within private healthcare, healthcare recruitment, medical services, SaaS, business development or healthcare operations would be advantageous but is not essential.
We are more interested in finding someone with the right attitude, commercial instincts and ability to get things done.
Salary & Package
The role offers a basic salary of £30,000£40,000 per annum, dependent on experience, together with additional on-target earnings (OTE) linked to commercial performance and successful growth of our clinic network.
There will also be significant scope for the role and level of responsibility to develop as the business grows.
The Opportunity
This is an opportunity to join a new healthcare business at an early stage and have a genuine influence over its development.
You will work closely with the founders and initially have significant responsibility across clinic acquisition, onboarding, relationship management and operations.
As the business grows, we expect the role to grow with it, with the opportunity to take increasing responsibility for the commercial and operational side of the organisation.
We are looking for someone who wants more than simply a sales job. We want someone who is excited by the opportunity to help build a business from the beginning and grow with it.
Job description Job responsibilities Key Responsibilities Identify and approach private healthcare clinics and providers across the UK Build and manage a strong pipeline of prospective clinic partners Contact clinic owners, practice managers and other healthcare decision makers Introduce Every Clinic and communicate the benefits of working with us Convert interested clinics into active partners Manage clinics through the complete onboarding process Gather and coordinate information required from healthcare providers Develop strong ongoing relationships with clinics and key contacts Act as a point of contact for participating healthcare providers Support clinics with queries and operational issues Help develop and improve our clinic onboarding processes Monitor provider activity and follow up where required Support the day-to-day operation of the business Identify problems, opportunities and areas for improvement Feed insights from clinics back to the founders Help establish scalable processes as the business grows Support wider business development and growth initiativesWho Were Looking ForWe are looking for someone who is commercial, confident, organised and proactive.You should be comfortable speaking with businesses and healthcare professionals and confident developing relationships from an initial cold introduction through to an established working partnership.You will ideally: Have experience in sales, business development, account management or customer onboarding Be confident picking up the phone and approaching new organisations Be comfortable speaking with business owners and senior decision makers Have excellent communication and relationship-building skills Be highly organised and able to manage multiple conversations and onboarding processes simultaneously Be comfortable using CRM systems and digital platforms Have a strong sense of ownership and follow things through Be able to work independently and make sensible decisions Enjoy solving problems Be comfortable working within a startup where roles and priorities can evolve quicklyExperience within private healthcare, healthcare recruitment, medical services, SaaS, business development or healthcare operations would be advantageous but is not essential.We are more interested in finding someone with the right attitude, commercial instincts and ability to get things done.Salary & PackageThe role offers a basic salary of £30,000£40,000 per annum, dependent on experience, together with additional on-target earnings (OTE) linked to commercial performance and successful growth of our clinic network.There will also be significant scope for the role and level of responsibility to develop as the business grows.The OpportunityThis is an opportunity to join a new healthcare business at an early stage and have a genuine influence over its development.You will work closely with the founders and initially have significant responsibility across clinic acquisition, onboarding, relationship management and operations.As the business grows, we expect the role to grow with it, with the opportunity to take increasing responsibility for the commercial and operational side of the organisation.We are looking for someone who wants more than simply a sales job. We want someone who is excited by the opportunity to help build a business from the beginning and grow with it.
Person Specification
Experience
Essential
- Have experience in sales, business development, account management or customer onboarding
Person Specification Experience Essential Have experience in sales, business development, account management or customer onboarding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
General Practice Medical Solutions Ltd
Address
1st Floor, 1-9 Castle Street
Hinckley
LE10 1DA
United Kingdom
Employer's website
http://eharleystreet.co.uk/ (Opens in a new tab)
Employer details
Employer name
General Practice Medical Solutions Ltd
Address
1st Floor, 1-9 Castle Street
Hinckley
LE10 1DA
United Kingdom
Employer's website
http://eharleystreet.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 24 day(s) ago
Reference: 2357462
Job summary
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Laundry Assistant at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Laundry Assistant will be to supportthe Head Housekeeper in providing a laundering service insupportof the hospitality services function, ensuring a high-quality and comprehensive care service is delivered to residents. Other responsibilities will include: Carryingout all laundering duties. Understanding wash guide ins
Main duties of the job
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your dedication truly makes a difference. Were committed to helping you grow in a supportive environment, with opportunities to learn and develop throughout your career. As part of our team, youll experience a culture valuing respect, compassion, and a shared commitment to exceptional care. Were looking for a warm, enthusiastic, and dedicated individual to join us as a Laundry Assistant at Braintree Mews Care Home. Your focus will be to supportthe Head Housekeeper in providing a laundering service insupportof the hospitality services function, ensuring a high-quality and comprehensive care service is delivered to residents. Responsibilities include carryingout all laundering duties; understanding laundering requirements of various textiles; practicing safe systems of work; contributing fully to teamwork; and acting on work instructions.
About us
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.75 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554005863
Job locations
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Laundry Assistant at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Laundry Assistant will be to supportthe Head Housekeeper in providing a laundering service insupportof the hospitality services function, ensuring a high-quality and comprehensive care service is delivered to residents.
Other responsibilities will include:
- Carryingout all laundering duties.
- Understanding wash guide instructions, laundering requirements of a wide range of textiles and the properties of cleaning materials to ensure that all areas are well presented and maintained in good condition.
- Practicing safe systems of work across various tasks, particularly moving and handling loads, by assessing risk and considering personal safety and the safety of residents, visitors, and staff.
- Contributing fully to teamwork, responding positively to colleagues, and promptly acting on all reasonable work instructions.
ABOUT YOU
To be successful in your application, you must live our values of caring, support,honesty, respect, and accountability in all that you do.
Our ideal candidate must:
- Demonstrate understanding of the laundering requirements applicable to various textiles.
- Have experience working in a similar setting or a hotel.
- Have a positive attitude towards residents.
- Demonstrate compassion and commitment to the delivery of laundry services to residents.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Laundry Assistant at Braintree Mews Care Home in Braintree. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Laundry Assistant will be to supportthe Head Housekeeper in providing a laundering service insupportof the hospitality services function, ensuring a high-quality and comprehensive care service is delivered to residents.Other responsibilities will include: Carryingout all laundering duties. Understanding wash guide instructions, laundering requirements of a wide range of textiles and the properties of cleaning materials to ensure that all areas are well presented and maintained in good condition. Practicing safe systems of work across various tasks, particularly moving and handling loads, by assessing risk and considering personal safety and the safety of residents, visitors, and staff. Contributing fully to teamwork, responding positively to colleagues, and promptly acting on all reasonable work instructions.ABOUT YOUTo be successful in your application, you must live our values of caring, support,honesty, respect, and accountability in all that you do.Our ideal candidate must: Demonstrate understanding of the laundering requirements applicable to various textiles. Have experience working in a similar setting or a hotel. Have a positive attitude towards residents. Demonstrate compassion and commitment to the delivery of laundry services to residents.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications
Essential
- To be successful in your application, you must live our values of caring, support, honesty, respect, and accountability in all that you do. Our ideal candidate must demonstrate an understanding of the laundering requirements applicable to various textiles, have experience working in a similar setting or a hotel, have a positive attitude towards residents, and demonstrate compassion and commitment to the delivery of laundry services to residents.
Person Specification Qualifications Essential To be successful in your application, you must live our values of caring, support, honesty, respect, and accountability in all that you do. Our ideal candidate must demonstrate an understanding of the laundering requirements applicable to various textiles, have experience working in a similar setting or a hotel, have a positive attitude towards residents, and demonstrate compassion and commitment to the delivery of laundry services to residents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Braintree
CM7 5SE
United Kingdom
Employer's website
https://www.averyhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Specialist Pelvic Health Nurse Advisor
Midlands Partnership NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357459
Job summary
We are offering an opportunity for 2 x Band 5 NMC Registered Staff Nurses to join our Specialist Pelvic Health Team based at Longton Cottage Hospital on a permanent basis.
We are looking for Band 5 nurses who are committed to providing high standards of holistic care to our patients to join our busy, supportive & friendly team. This is an excellent opportunity for highly skilled nurses looking for a new challenge within a speciality, managing patients with continence needs
We are a clinical treatment service delivering advice and treatment, via telephone clinics, face to face clinics and in patients own homes, enabling them to improve their quality of life around their continence needs.
By joining our team you will be able to experience the difference this makes to our families within the community.
The service operates Monday - Friday (excluding Bank Holidays) 09:00 - 17:00
Due to the nature of community working, ability to travel across the patch to provide care to patients is essential.
Main duties of the job
As a highly skilled NMC Registered Band 5 nurse you will work in collaboration with the muti-disciplinary team and colleagues to:
Promote independence and support patient centred care planning.
Provide care directly to patients on the caseload with complex bladder and/or bowel conditions
Work autonomously, in line with your scope of practice, competence and policies.
Handover patient information to the wider team, document patient information effectively.
Escalation of patients needs as appropriate.
You will receive support into the role through induction, training and beyond. There will be opportunities for personal development and career progression if desired.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year PA
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
301-RJ-26-8298768
Job locations
Longton Cottage Hospital
Upper Belgrave Road
Stoke-on-Trent
ST3 4QX
United Kingdom
Job description
Job responsibilities
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents below.
Job description
Job responsibilities
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents below.
Person Specification
Qualifications
Essential
- Diploma/Degree in Adult Nursing or equivalent.
- Registration with NMC.
Desirable
- Relevant supporting experience of placements including surgical, medical, palliative care, urology, community nursing where managing continence has been part of the role.
- Working towards Mentorship MPFT Bowel dysfunction training - competencies completed MPFT Catheter Care training - competencies completed MPFT Bladder Scanning Training - competencies completed MPFT - Pelvic Floor assess ment training- competencies completed
Experience
Essential
- Relevant experience/placements to the role including assessment and management of continence and wound care.
Desirable
- Working in a multidisciplinary team
Person Specification
Qualifications
Essential
- Diploma/Degree in Adult Nursing or equivalent.
- Registration with NMC.
Desirable
- Relevant supporting experience of placements including surgical, medical, palliative care, urology, community nursing where managing continence has been part of the role.
- Working towards Mentorship MPFT Bowel dysfunction training - competencies completed MPFT Catheter Care training - competencies completed MPFT Bladder Scanning Training - competencies completed MPFT - Pelvic Floor assess ment training- competencies completed
Experience
Essential
- Relevant experience/placements to the role including assessment and management of continence and wound care.
Desirable
- Working in a multidisciplinary team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Longton Cottage Hospital
Upper Belgrave Road
Stoke-on-Trent
ST3 4QX
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Longton Cottage Hospital
Upper Belgrave Road
Stoke-on-Trent
ST3 4QX
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Staff Nurse
Midlands Partnership NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357458
Job summary
We are offering an opportunity for Band 5 NMC Registered Staff Nurses to join our Community nursing teams in North Staffordshire.Opportunities currently available in our services include:
- Biddulph & Kidsgrove PCN based at Kidsgrove Health Centre
- Hanley Bucknall & Bentilee PCN based at Bentilee Neighbourhood Centre
- Newcastle South PCN based at Bradwell Hospital
We are looking for nurses who are committed to providing high standards of holistic care to join our busy, supportive & friendly teams. This is an excellent opportunity for highly skilled nurse looking for a new challenge or looking to return to Community Nursing.
Many people would be unable to live at home without the support they receive from the Community Nursing teams and community services are admitting patients with a more complex acuity than ever before, with increasingly specialist treatment and care being provided by highly skilled staff. Our Community Nursing teams assess, plan and deliver nursing care to patients within their own homes, in line with evidence-based practice.
It is a privilege to care for patients in their own homes, and by joining our team you will be able to experience the difference this makes to our families within the community.
This role includes daytime working, including weekends and cover of early morning shifts starting from 7am when required.
Due to the nature of community working, ability to travel across the patch to provide care to patients is essential.
Main duties of the job
As a highly skilled NMC Registered nurse you will work in collaboration with the muti-disciplinary team and colleagues to:
Promote independence and support patient centred care planning.
Provide care directly to patients on the caseload with a range of nursing needs (palliative & end of life care, long term condition management, medication administration, complex wound care and bladder & bowel management)
Work autonomously, in line with your scope of practice, competence and policies.
Handover patient information to the wider team, document patient information effectively.
Escalation of patients' needs as appropriate.
Lone working with the support from the wider team.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
301-RJ-26-8301048
Job locations
(Various see advert) Bradwell Hospital
Talke Road
Stoke on Trent
ST57NJ
United Kingdom
Job description
Job responsibilities
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents below.
Job description
Job responsibilities
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents below.
Person Specification
Qualifications
Essential
- Degree in nursing or equivalent
- Practice Supervisor/ Assessor qualification or willingness to work towards
- Current Active NMC Registration
Experience
Essential
- Ability to manage time & caseload effectively
- Relevant clinical experience to the role e.g. assessment skills & wound care
- Supporting service users, families and carers in dealing with people with nursing needs
- Mutidisciplinary team working
- Record keeping
Desirable
- Understanding of autonomous working and escalation process
Personal Attributes
Essential
- Ability to travel over wide geographical area to meet the requirements of the service
Desirable
- Genuine desire to work in community nursing
Person Specification
Qualifications
Essential
- Degree in nursing or equivalent
- Practice Supervisor/ Assessor qualification or willingness to work towards
- Current Active NMC Registration
Experience
Essential
- Ability to manage time & caseload effectively
- Relevant clinical experience to the role e.g. assessment skills & wound care
- Supporting service users, families and carers in dealing with people with nursing needs
- Mutidisciplinary team working
- Record keeping
Desirable
- Understanding of autonomous working and escalation process
Personal Attributes
Essential
- Ability to travel over wide geographical area to meet the requirements of the service
Desirable
- Genuine desire to work in community nursing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
(Various see advert) Bradwell Hospital
Talke Road
Stoke on Trent
ST57NJ
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
(Various see advert) Bradwell Hospital
Talke Road
Stoke on Trent
ST57NJ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Community Triage Nurse
Midlands Partnership NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357457
Job summary
We are delighted to offer an excellent opportunity for a NMC Registered Band 5 Triage Nurse to join our friendly and supportive East Staffordshire Care Coordination Centre in Burton.
We are looking for a passionate nurse who is innovative, motivated and enthusiastic with excellent communication and organisational skills to contribute to the delivery of a high-quality service within the community nursing environment.
You will contribute to the effectiveness and efficiencies of our community nursing teams by using your skills and nursing experience to support the team with triage of calls and referrals made to the community nursing teams. You will actively liaise with patients; carers and service providers to support clinical decision making and make appropriate decisions following comprehensive remote triage (using available information from referral information and electronic clinical systems) to ensure the safe management, in response to calls and referrals received by the community nursing service.
You are activity encouraged to develop skills via our CPD programmes, and you will be well supported by your peers and team leaders to do this.
Main duties of the job
As a Band 5 Community Triage Nurse, you will have professional and clinical knowledge of community nursing to provide remote triage of calls and referrals made to the community nursing teams in East Staffs.
As Part of this role, you will be expected to:
- Understand the scope of the community nursing service and the role of other MPFT and external services within each Primary Care Network. To ensure referrals are directed to the most appropriate service (including directing to emergency services where needed).
- Occasional delivery of care to patients in a community setting in order to maintain up to date clinical experience.
- Whilst not providing regular face to face patient contact the post holder will need to maintain an up-to-date knowledge of the clinical aspects of community nursing to resolve clinical queries over the phone and to enable effective remote assessment and clinical triage. This includes palliative care (particularly symptom management and support to families in the last few days of life); wound care; medication management; diabetes management; catheter and bowel care.
- Have supervisory responsibilities in the absence of the triage lead nurse; including coordinating the team; allocating work to team members; resolving and escalating issues; coordinating the daily huddle and group chat and representing the triage team on the community nursing capacity calls.
- Occasional supervision of students and new nurses joining the community nursing team.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience PA
Contract
Permanent
Working pattern
Full-time, Home or remote working
Reference number
301-RJ-26-8301609
Job locations
Edwin House
Second Avenue, Centrum One Hundred
Burton, Staffs
DE14 2WF
United Kingdom
Job description
Job responsibilities
For further information regarding this role, please see attached the Job Description and Person Specification.
Job description
Job responsibilities
For further information regarding this role, please see attached the Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Current NMC Registered Adult Nurse
- Experience of working as a Community Nurse.
- Ability to work autonomously and manage time and caseload effectively.
- Clinical knowledge relevant to the post.
Desirable
- Training in Microsoft office software
- Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)
- Experience of working in a triage setting.
Experience
Essential
- Experience of working as a Community Nurse.
- Ability to work autonomously and manage time and caseload effectively
- Clinical knowledge relevant to the post.
- Current NMC Registered Adult Nurse
Desirable
- Experience of working in a triage setting.
- Experience of carrying out remote (telephone) triage.
- Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)
Person Specification
Qualifications
Essential
- Current NMC Registered Adult Nurse
- Experience of working as a Community Nurse.
- Ability to work autonomously and manage time and caseload effectively.
- Clinical knowledge relevant to the post.
Desirable
- Training in Microsoft office software
- Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)
- Experience of working in a triage setting.
Experience
Essential
- Experience of working as a Community Nurse.
- Ability to work autonomously and manage time and caseload effectively
- Clinical knowledge relevant to the post.
- Current NMC Registered Adult Nurse
Desirable
- Experience of working in a triage setting.
- Experience of carrying out remote (telephone) triage.
- Evidence of post-registration training in areas related to community nursing (i.e. tissue viability; continence; palliative care; long term conditions management)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Edwin House
Second Avenue, Centrum One Hundred
Burton, Staffs
DE14 2WF
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Edwin House
Second Avenue, Centrum One Hundred
Burton, Staffs
DE14 2WF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Integrated Out of Hours Senior Staff Nurse
Midlands Partnership NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357456
Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
An exciting opportunity has arisen to join our Integrated Out of Hours Community Nursing Team as a Band 6 Senior Staff Nurse. This is a permanent role, with vacancies across Stoke-on-Trent, Stafford and Norton Canes. Successful candidates will be required to work across two of these bases.
The service operates between 16:00 and 08:15, seven days a week, covering evening and night shifts. This may particularly appeal to nurses seeking a flexible alternative to traditional working patterns.
We cover approximately 1,047 square miles, therefore a valid driving licence and access to a vehicle are essential. You must be willing and able to travel extensively across the locality to meet service and patient needs.
We are looking for experienced nurses with strong clinical and leadership skills who are ready to develop within a senior role.
You will be supported to become a confident and authentic leader, developing skills in leadership, advanced clinical practice, resilience, wider healthcare systems and supporting others, while fostering a culture of safe, compassionate and high-quality care.
This is a varied and rewarding opportunity to develop your clinical and leadership expertise while making a real difference to patients and colleagues.
Main duties of the job
The role will focus on coordinating and leading shifts, ensuring the safe and effective delivery of care across the Out of Hours service. You will triage, assess, plan, implement and evaluate care for patients with complex needs within the community setting.
Working closely with colleagues across the wider leadership team, you will support the effective delivery and development of the service while maintaining awareness of the wider local and national healthcare agenda.
We are looking for a proactive, flexible and dynamic nurse with excellent clinical, communication and organisational skills. You will be confident in clinical decision-making, managing competing priorities and positively challenging practice where appropriate to promote safe, high-quality care.
As a senior member of the team, you will act as a positive role model, consistently demonstrating and embedding the Trust's values and behaviours. You will take responsibility and accountability for your actions, professional development and agreed objectives, while supporting colleagues to deliver high standards of patient care.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum
Contract
Permanent
Working pattern
Part-time
Reference number
301-RJ-26-8305119
Job locations
Integrated Out of Hours - Greyfriars Therapy Centre
Unit 12 Frank Foley Way
Stafford
ST16 2ST
United Kingdom
Job description
Job responsibilities
Please take a look at the Job Description and Person Specification attached for further details of the role.
Job description
Job responsibilities
Please take a look at the Job Description and Person Specification attached for further details of the role.
Person Specification
Qualifications
Essential
- Registered Nurse with current NMC registration.
- Evidence of ongoing Continuing Professional Development
- Evidence of relevant post-registration clinical development.
- Experience of working within a community healthcare setting
- Experience of palliative and end of life care, wound management, catheter care and long-term condition management
- Experience of supporting, supervising or coordinating colleagues and/or allocating workloads
- Valid driving licence and access to a vehicle for work purposes
- Ability and willingness to travel extensively across the service area of approximately 1,047 square miles and work across two bases
- Ability to work evenings and nights across seven days, including weekends and bank holidays
Desirable
- Previous experience at Band 6 level, or evidence of leadership responsibilities at Band 5
- Recognised leadership or management qualification/training
- Experience of coordinating an Out of Hours or community nursing service
- Experience of clinical supervision, staff development and supporting performance
- Evidence of involvement in service development or implementing change
Experience
Essential
- Relevant experience to the role
- Leadership experience
- Advanced clinical assessment or enhanced clinical skills
Person Specification
Qualifications
Essential
- Registered Nurse with current NMC registration.
- Evidence of ongoing Continuing Professional Development
- Evidence of relevant post-registration clinical development.
- Experience of working within a community healthcare setting
- Experience of palliative and end of life care, wound management, catheter care and long-term condition management
- Experience of supporting, supervising or coordinating colleagues and/or allocating workloads
- Valid driving licence and access to a vehicle for work purposes
- Ability and willingness to travel extensively across the service area of approximately 1,047 square miles and work across two bases
- Ability to work evenings and nights across seven days, including weekends and bank holidays
Desirable
- Previous experience at Band 6 level, or evidence of leadership responsibilities at Band 5
- Recognised leadership or management qualification/training
- Experience of coordinating an Out of Hours or community nursing service
- Experience of clinical supervision, staff development and supporting performance
- Evidence of involvement in service development or implementing change
Experience
Essential
- Relevant experience to the role
- Leadership experience
- Advanced clinical assessment or enhanced clinical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Integrated Out of Hours - Greyfriars Therapy Centre
Unit 12 Frank Foley Way
Stafford
ST16 2ST
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Integrated Out of Hours - Greyfriars Therapy Centre
Unit 12 Frank Foley Way
Stafford
ST16 2ST
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Business Support Team Leader - CFHD
Devon Partnership NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357455
Job summary
We have an exciting opportunity for a part time 0.6wte (30 hours), office-based Band 4 Business Support Team Leader to join our friendly team working within our Southern Business Support Team, based at our Lescaze site, Dartington.
You will be leading a team of business support colleagues to help ensure the smooth operational running of our services' physical health pathways across Torbay and South Devon.
Children and Family Health Devon (CFHD) is the place to be!
We have developed an innovative, integrated model of children's community services and are looking to appoint enthusiastic individuals within the business support function. You will be joining a strong, enthusiastic and supportive group of professionals who will be your peers and colleagues this provides a real sense of professional collaboration at work that will be an asset to your daily work, your career development and your support network.
Main duties of the job
Are you ready to thrive in a fast-paced, dynamic environment?
We are looking for a proactive and organised individual to play a key role within our Southern Business Support Team, overseeing a range of essential administrative functions including:
- providing day-to-day line management of up to eight direct reports
- dealing with management issues such as workload, performance, absence etc
- mailbox management
- clinic planning
- data validation
- building compliance oversight
and more
About us
At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.
Our children and young people say
We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.
Who we are
We are an alliance of NHS organisations led by Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.
Join us in beautiful Devon
With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending timein the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9369-26-0711
Job locations
Children & Family Health Devon
Lescaze Offices
Shinners Bridge
Dartington
Devon
TQ9 6JE
United Kingdom
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Information regarding the clinical pathways we support within Business Support can be found on the Children and Family Health Devon website.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Information regarding the clinical pathways we support within Business Support can be found on the Children and Family Health Devon website.
Person Specification
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
- Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
Desirable
- NVQ level 4 Business Administration or equivalent experience
- Qualification in supervisory or line management or relevant experience
Experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience (minimum 3 years)
- Experience in line management of administrative staff
- Experience within a customer care, healthcare or social care setting
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Desirable
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Person Specification
Qualifications
Essential
- Good general education e.g. GCSEs or equivalent
- Relevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etc
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
Desirable
- NVQ level 4 Business Administration or equivalent experience
- Qualification in supervisory or line management or relevant experience
Experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience (minimum 3 years)
- Experience in line management of administrative staff
- Experience within a customer care, healthcare or social care setting
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Desirable
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Children & Family Health Devon
Lescaze Offices
Shinners Bridge
Dartington
Devon
TQ9 6JE
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
Children & Family Health Devon
Lescaze Offices
Shinners Bridge
Dartington
Devon
TQ9 6JE
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
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Community Staff Nurse
Midlands Partnership NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357454
Job summary
We are offering an exciting opportunity to join our supportive and friendly Community Nursing Ambulatory clinic team based across Cannock and surrounds as a Band 5 NMC Registered Nurse.
We would love to hear from you if you are passionate about being part of a team delivering the highest standards of wound care, tissue viability and catheter care to patients within a clinic setting and occasionally within their own home.
Within the community we are seeing more complex and acute patients than ever before, with increasingly specialist treatment and care being provided by highly skilled staff. Working within our Community Nursing Team you will support, assess, and treat patients with a variety of health needs, delivering high quality, evidence-based practice.You will holistically support patients to manage their long term conditions and care needs within the community and support patients with tissue viability needs and catheter management.
We offer bespoke training, support and personalised ongoing professional development into a variety of career pathways.
You will be required to travel independently across a geographical area.
Main duties of the job
As band 5 Community Nurse, you will have a commitment to providing holistic care to patients in a clinic setting and be able to work on your own initiative and work well within a team.
As part of this role, you will be expected to:
Assess new service user referrals and care/support needs.
Provide care directly to patients on the caseload with a range of nursing needs (complex wound care, pelvic health, medication administration).
Promote independence and support patient centred care planning.
Work autonomously, in line with your scope of practice, competence and policies.
Handover patient information to the wider team, document patient information effectively.
Escalation of patients' needs as appropriate.
About us
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
301-RJ-26-8298511
Job locations
Norton Canes Medical Centre
Brownhills Road
Cannock
WS119SE
United Kingdom
Job description
Job responsibilities
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents.
Job description
Job responsibilities
For further information on the Job Description, main responsibilities and Person Specification to ensure you have the relevant skills for the post, please see the attached documents.
Person Specification
Qualifications
Essential
- Degree in nursing or equivalent
Desirable
- Mentorship qualification or equivalent
Professional Registration
Essential
- Current NMC Registration
Person Specification
Qualifications
Essential
- Degree in nursing or equivalent
Desirable
- Mentorship qualification or equivalent
Professional Registration
Essential
- Current NMC Registration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Norton Canes Medical Centre
Brownhills Road
Cannock
WS119SE
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Norton Canes Medical Centre
Brownhills Road
Cannock
WS119SE
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 24 day(s) ago
Reference: 2357453
Job summary
The role We are pleased to announce Operations Officer opportunities within our Integrated Urgent Care Division, supporting NHS 111, Clinical Assessment Services (CAS) and face-to-face services. This is an excellent opportunity for experienced operational professionals who enjoy leading from the front, supporting colleagues and helping services perform at their best within a fast-paced healthcare environment. At IC24, our services rely on strong operational leadership to ensure patients receive safe, effective, and responsive care. As an Operations Officer, you'll play a key role in supporting service delivery, monitoring operational performance, and responding to the challenges that arise during a 24/7 operation. What you'll focus on Leading operational activity during your shift You'll provide visible operational leadership across a range of service areas, helping teams respond effectively to demand, challenges and service pressures. Supporting colleagues and making decisions You'll act as a key point of support for frontline operational teams, using sound judgement to resolve issues and make informed operational decisions.
Main duties of the job
The role involves providing operational leadership within the Integrated Urgent Care Division, which supports NHS 111 and other services. Ideal for professionals who take initiative, it requires managing operation performance, supporting colleagues, and responding to service challenges 24/7. Responsibilities include leading during shifts, overseeing queue management, addressing workforce pressures, and collaborating with stakeholders. The job requires NHS or healthcare experience, leadership skills, decision-making under pressure, and strong communication abilities. Benefits include a competitive hourly rate, enhanced pay for unsociable hours, annual leave, family leave, wellbeing benefits, and professional development opportunities.
About us
Integrated Care 24 (IC24) is a leading not-for-profit Social Enterprise dedicated to innovative and patient-focused primary care services, enhancing healthcare access, and reducing demands on secondary services. Serving over 6 million patients, IC24 offers various services, including GP-led out-of-hours care, NHS 111, and other support services. Committed to safeguarding employees and service users, IC24 focuses on harm prevention and inclusivity, encouraging diversity in its workforce. Employees benefit from career development, wellbeing support, and are part of a supportive, inclusive environment promoting equal opportunities for all and ensuring everyone feels valued.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£17.10 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554010679
Job locations
IC24
Norwich
NR7 0WF
United Kingdom
Job description
Job responsibilities
Package Description:
The role
We are pleased to announce Operations Officer opportunities within our Integrated Urgent Care Division, supporting NHS 111, Clinical Assessment Services (CAS) and face-to-face services.
This is an excellent opportunity for experienced operational professionals who enjoy leading from the front, supporting colleagues and helping services perform at their best within a fast-paced healthcare environment.
At IC24, our services rely on strong operational leadership to ensure patients receive safe, effective, and responsive care. As an Operations Officer, you'll play a key role in supporting service delivery, monitoring operational performance, and responding to the challenges that arise during a 24/7 operation.
What you'll focus on
Leading operational activity during your shift
You'll provide visible operational leadership across a range of service areas, helping teams respond effectively to demand, challenges and service pressures.
Supporting colleagues and making decisions
You'll act as a key point of support for frontline operational teams, using sound judgement to resolve issues and make informed operational decisions.
Monitoring performance and service levels
You'll oversee queue management and operational performance, ensuring service standards are maintained, and risks are identified and escalated appropriately.
Managing operational pressures
You'll respond to emerging service challenges, workforce pressures, and incidents, working collaboratively with managers and colleagues to maintain service continuity.
Supporting workforce and service coordination
You'll coordinate support for operational teams, Care Co-Ordinators and Navigators, helping ensure resources are deployed effectively.
Working with stakeholders
You'll liaise with internal and external partners, including healthcare professionals, commissioning bodies and service providers, ensuring clear communication and effective collaboration.
Supporting continuous improvement
You'll contribute to quality improvement initiatives and operational developments that enhance service delivery and patient outcomes.
Maintaining safe and compliant services
You'll ensure adherence to organisational policies, procedures, and regulatory requirements while supporting safeguarding and patient safety processes.
The environment you'll work in
IC24's Integrated Urgent Care services operate around the clock, providing support to patients when they need it most.
This role sits at the heart of service delivery and requires individuals who can remain calm under pressure, adapt quickly to changing circumstances, and provide effective leadership during operational challenges.
You will work across multiple service functions and may be required to work flexibly across locations depending on operational needs.
What matters in this role
You're likely someone who:
- Has experience working within NHS, healthcare or urgent care services
- Enjoys leading and supporting colleagues within a busy operational environment
- Makes sound decisions and remains calm under pressure
- Has excellent communication and relationship-building skills
- Is organised, proactive and solutions-focused
- Can analyse information quickly and act appropriately
- Maintains a strong focus on quality, performance and patient outcomes
Most importantly, you'll understand the impact that effective operational leadership has on patient care and service delivery.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
What's in it for you?
- Competitive hourly rate of £17.10 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- 6.6 weeks annual leave (25 days + Bank Holidays)
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and references to cover the most recent 3 year period.
For a job description and person specification please see attached.
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at [email protected].
Job description
Job responsibilities
Package Description:
The role
We are pleased to announce Operations Officer opportunities within our Integrated Urgent Care Division, supporting NHS 111, Clinical Assessment Services (CAS) and face-to-face services.
This is an excellent opportunity for experienced operational professionals who enjoy leading from the front, supporting colleagues and helping services perform at their best within a fast-paced healthcare environment.
At IC24, our services rely on strong operational leadership to ensure patients receive safe, effective, and responsive care. As an Operations Officer, you'll play a key role in supporting service delivery, monitoring operational performance, and responding to the challenges that arise during a 24/7 operation.
What you'll focus on
Leading operational activity during your shift
You'll provide visible operational leadership across a range of service areas, helping teams respond effectively to demand, challenges and service pressures.
Supporting colleagues and making decisions
You'll act as a key point of support for frontline operational teams, using sound judgement to resolve issues and make informed operational decisions.
Monitoring performance and service levels
You'll oversee queue management and operational performance, ensuring service standards are maintained, and risks are identified and escalated appropriately.
Managing operational pressures
You'll respond to emerging service challenges, workforce pressures, and incidents, working collaboratively with managers and colleagues to maintain service continuity.
Supporting workforce and service coordination
You'll coordinate support for operational teams, Care Co-Ordinators and Navigators, helping ensure resources are deployed effectively.
Working with stakeholders
You'll liaise with internal and external partners, including healthcare professionals, commissioning bodies and service providers, ensuring clear communication and effective collaboration.
Supporting continuous improvement
You'll contribute to quality improvement initiatives and operational developments that enhance service delivery and patient outcomes.
Maintaining safe and compliant services
You'll ensure adherence to organisational policies, procedures, and regulatory requirements while supporting safeguarding and patient safety processes.
The environment you'll work in
IC24's Integrated Urgent Care services operate around the clock, providing support to patients when they need it most.
This role sits at the heart of service delivery and requires individuals who can remain calm under pressure, adapt quickly to changing circumstances, and provide effective leadership during operational challenges.
You will work across multiple service functions and may be required to work flexibly across locations depending on operational needs.
What matters in this role
You're likely someone who:
- Has experience working within NHS, healthcare or urgent care services
- Enjoys leading and supporting colleagues within a busy operational environment
- Makes sound decisions and remains calm under pressure
- Has excellent communication and relationship-building skills
- Is organised, proactive and solutions-focused
- Can analyse information quickly and act appropriately
- Maintains a strong focus on quality, performance and patient outcomes
Most importantly, you'll understand the impact that effective operational leadership has on patient care and service delivery.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
What's in it for you?
- Competitive hourly rate of £17.10 plus enhancements for unsociable hours
- Opportunity to join the NHS Pension Scheme
- Enhanced Bank Holiday rates
- 6.6 weeks annual leave (25 days + Bank Holidays)
- Enhanced family leave (maternity, paternity and adoption leave and pay)
- Inclusive wellbeing benefits
- Employee Assistance Programme including free 24/7 independent counselling and occupational health services
- Professional development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and references to cover the most recent 3 year period.
For a job description and person specification please see attached.
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at [email protected].
Person Specification
Qualifications
Essential
- Has experience working within NHS, healthcare or urgent care services; enjoys leading and supporting colleagues within a busy operational environment; makes sound decisions under pressure; has excellent communication and relationship-building skills; is organised and proactive.
Person Specification
Qualifications
Essential
- Has experience working within NHS, healthcare or urgent care services; enjoys leading and supporting colleagues within a busy operational environment; makes sound decisions under pressure; has excellent communication and relationship-building skills; is organised and proactive.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Norwich
NR7 0WF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Norwich
NR7 0WF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 24 day(s) ago
Reference: 2357452
Job summary
Urgent Primary Care Doctor Bank (Urgent Treatment Centres) Be the clinician patients need when their care can't wait. Urgent care is General Practice at its most immediate. Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate. You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs. If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you. What you'll focus on Assessing and treating patients who need urgent care You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury. Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.
Main duties of the job
IC24 is seeking Urgent Primary Care Doctors for bank work in various urgent treatment centres throughout East Kent. This role involves assessing patients on both walk-in and appointment bases, providing diagnosis and treatment for a wide variety of cases, from acute to minor illnesses. The role focuses on quick decision making, often with limited patient history. Collaboration as part of a multidisciplinary team is essential. Candidates should expect to handle a range of duties from patient treatment to onward referral, all while maintaining accurate clinical records according to governance frameworks.
About us
Integrated Care 24 (IC24) is a not-for-profit social enterprise that provides innovative and patient-centered primary and urgent care services. IC24 is committed to enhancing health and social care accessibility for patients, easing stress on secondary services. Offering GP out-of-hours services, NHS 111, and integrated urgent care services, IC24 assists over six million patients in accessing timely healthcare. The organization lauds brave ideas and people, promising an inclusive environment welcoming ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£58.69 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554010680
Job locations
IC24
Ashford
TN24 0GP
United Kingdom
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Urgent Treatment Centres)
Be the clinician patients need when their care can't wait.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate.
You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you.
What you'll focus on
Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury.
Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Urgent Treatment Centres require sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions under pressure, recognising when a patient can be treated and discharged and when they need escalation or an alternative care setting.
Working at the heart of urgent care
You'll work in a fast-moving clinical environment where patient needs can vary considerably from one consultation to the next.
You'll see a broad mix of acute illness, minor illness and injury, using your General Practice and urgent care experience to determine the most appropriate course of action.
Some patients will need assessment, treatment and discharge. Others may need further investigation, onward referral or escalation into another part of the healthcare system.
Being able to recognise that difference and make the right decision safely is a fundamental part of the role.
Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work alongside nurses, advanced practitioners, reception colleagues, other doctors and allied healthcare professionals, as well as colleagues across Emergency Departments, NHS 111, community services and primary care.
Within our East Kent Urgent Treatment Centres, you'll work as part of the wider East Kent UTC Alliance, alongside colleagues from EKHUFT, Invicta Health CIC, Thanet Health CIC and IC24.
You'll communicate clearly, share clinical expertise and work collaboratively to make sure patients move smoothly through the system.
Providing the right care in the right place
Not every patient who arrives at hospital needs Emergency Department care.
You'll help assess, prioritise and redirect patients where clinically appropriate, supporting people to access the right level of care while helping reduce unnecessary pressure elsewhere in the system.
Whether you're treating and discharging a patient, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care - and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward minor illness to more complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information and balance the needs of several patients at once.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions under pressure
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and triage skills
- Communicate clearly and compassionately with patients, relatives and carers
- Enjoy working within a busy multidisciplinary clinical environment
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a slower-paced clinical environment, an Urgent Treatment Centre may not be the right fit.
But if you enjoy thinking on your feet, value clinical variety and get satisfaction from helping patients at the point they need care most, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Be confident assessing and managing undifferentiated patients
- Be comfortable making autonomous clinical decisions and managing risk
- Have strong communication and clinical record-keeping skills
- Be able to work effectively as part of a multidisciplinary team
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work within our East Kent Urgent Treatment Centres, alongside colleagues from across the wider urgent and emergency care system.
It's a responsive clinical environment where demand and priorities can change quickly. You'll need to be comfortable adapting while maintaining safe, effective and patient-centred care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
William Harvey Hospital, Ashford
Queen Elizabeth The Queen Mother Hospital, Margate
Kent and Canterbury Hospital, Canterbury
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Urgent Treatment Centres)
Be the clinician patients need when their care can't wait.
Urgent care is General Practice at its most immediate.
Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate.
You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.
If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you.
What you'll focus on
Assessing and treating patients who need urgent care
You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury.
Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Urgent Treatment Centres require sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions under pressure, recognising when a patient can be treated and discharged and when they need escalation or an alternative care setting.
Working at the heart of urgent care
You'll work in a fast-moving clinical environment where patient needs can vary considerably from one consultation to the next.
You'll see a broad mix of acute illness, minor illness and injury, using your General Practice and urgent care experience to determine the most appropriate course of action.
Some patients will need assessment, treatment and discharge. Others may need further investigation, onward referral or escalation into another part of the healthcare system.
Being able to recognise that difference and make the right decision safely is a fundamental part of the role.
Working as one multidisciplinary team
Good urgent care depends on people working well together.
You'll work alongside nurses, advanced practitioners, reception colleagues, other doctors and allied healthcare professionals, as well as colleagues across Emergency Departments, NHS 111, community services and primary care.
Within our East Kent Urgent Treatment Centres, you'll work as part of the wider East Kent UTC Alliance, alongside colleagues from EKHUFT, Invicta Health CIC, Thanet Health CIC and IC24.
You'll communicate clearly, share clinical expertise and work collaboratively to make sure patients move smoothly through the system.
Providing the right care in the right place
Not every patient who arrives at hospital needs Emergency Department care.
You'll help assess, prioritise and redirect patients where clinically appropriate, supporting people to access the right level of care while helping reduce unnecessary pressure elsewhere in the system.
Whether you're treating and discharging a patient, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care - and variety comes with it
No two sessions will necessarily look the same.
You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward minor illness to more complex physical, mental health or social circumstances.
Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information and balance the needs of several patients at once.
You'll probably thrive here if you:
- Enjoy the variety and unpredictability of urgent care
- Are confident assessing undifferentiated patients
- Can make sound clinical decisions under pressure
- Are comfortable managing risk and uncertainty
- Have strong face-to-face consultation and triage skills
- Communicate clearly and compassionately with patients, relatives and carers
- Enjoy working within a busy multidisciplinary clinical environment
- Can adapt when service demands change unexpectedly
- Are comfortable working independently while knowing when to seek support
If you prefer a predictable caseload and a slower-paced clinical environment, an Urgent Treatment Centre may not be the right fit.
But if you enjoy thinking on your feet, value clinical variety and get satisfaction from helping patients at the point they need care most, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
- Be confident assessing and managing undifferentiated patients
- Be comfortable making autonomous clinical decisions and managing risk
- Have strong communication and clinical record-keeping skills
- Be able to work effectively as part of a multidisciplinary team
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work within our East Kent Urgent Treatment Centres, alongside colleagues from across the wider urgent and emergency care system.
It's a responsive clinical environment where demand and priorities can change quickly. You'll need to be comfortable adapting while maintaining safe, effective and patient-centred care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
William Harvey Hospital, Ashford
Queen Elizabeth The Queen Mother Hospital, Margate
Kent and Canterbury Hospital, Canterbury
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Person Specification
Qualifications
Essential
- Current GMC registration, MRCGP Graduate, relevant clinical experience in areas like Primary Care, Emergency Medicine, A&E, or previous Out of Hours expertise, strong face-to-face clinical consultation experience, confidence in assessing and managing undifferentiated patients.
Person Specification
Qualifications
Essential
- Current GMC registration, MRCGP Graduate, relevant clinical experience in areas like Primary Care, Emergency Medicine, A&E, or previous Out of Hours expertise, strong face-to-face clinical consultation experience, confidence in assessing and managing undifferentiated patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 24 day(s) ago
Reference: 2357451
Job summary
Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes. Urgent care is General Practice at its most immediate. Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent. You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes. If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you. What you'll fo
Main duties of the job
Urgent Primary Care Doctor Bank (Home Visiting) Bring urgent primary care to the patients who need it most - in their own homes. Urgent care is General Practice at its most immediate. Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home. What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care. At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent. You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes. If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
About us
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services. IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services. We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services. Every day, our people help patients access the care they need, when they need it most. IC24 offers a range of services to ensure that patients receive the care they need at the right time, often reducing the need for hospital visits and supporting the overall healthcare system.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£58.69 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1554010681
Job locations
IC24
Ashford
TN24 0GP
United Kingdom
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
Assessing and treating patients in their own homes
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
You'll see patients with a broad range of urgent primary care needs, considering not just the immediate clinical problem but their wider circumstances, environment and support needs.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
Treating the whole patient
Seeing someone in their own home can give you a very different perspective on their health.
You'll care for patients across ages and backgrounds, including older and frail patients, people with complex health needs and those approaching the end of their lives.
You'll consider the patient's clinical presentation alongside their environment, support network and wider circumstances to determine what they need to remain safe.
Keeping patients safely in their community
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely at home by putting the right treatment, advice, referrals and safety-netting in place.
You'll work with community nursing, pharmacy, paramedic, primary care and wider healthcare teams to support continuity of care.
And when hospital or another service is the right place for a patient, you'll recognise that and escalate appropriately.
Working independently, but never in isolation
Home visiting is autonomous by nature.
You'll be making important clinical decisions in patients' homes without the immediate infrastructure of a traditional clinical setting around you.
But you'll remain part of the wider IC24 team.
You'll work closely with our drivers and dispatch colleagues and communicate with other health and care professionals to make sure patients receive timely, joined-up care.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care beyond the consulting room
No two home visits will necessarily look the same.
You'll see patients with everything from relatively straightforward acute illness to complex physical, mental health and social circumstances.
Sometimes the answer will be clear.
Sometimes you'll need to piece together limited information, understand what's happening around the patient and make an important clinical decision without having every investigation immediately available.
You'll probably thrive here if you:
- Enjoy autonomous clinical practice
- Are confident assessing undifferentiated patients
- Have strong face-to-face consultation and home visiting skills
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Can make safe decisions without having every investigation immediately available
- Are confident caring for frail, complex and end-of-life patients
- Communicate clearly and compassionately with patients, relatives and carers
If you prefer working within a predictable clinic environment with immediate access to a wider clinical team, home visiting may not be the right fit.
But if you value clinical autonomy, variety and the opportunity to deliver genuinely patient-centred care in people's own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work from our Kent Home Visiting dispatch points, travelling out into the community to assess and treat patients in their own homes.
Home visiting is responsive by nature, so priorities can change during a shift. You'll need to be comfortable adapting while maintaining safe, thoughtful and compassionate care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Margate Pilgrims Hospice - Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, CT9 4AD
Canterbury Medical Practice - The Annexe, Canterbury Medical Practice, Ethelbert Road, Canterbury, CT1 3NR
IC24 - Kingston House, The Long Barrow, Orbital Park, Ashford, TN24 0GP
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Job description
Job responsibilities
Package Description:
Urgent Primary Care Doctor Bank (Home Visiting)
Bring urgent primary care to the patients who need it most - in their own homes.
Urgent care is General Practice at its most immediate.
Not every patient who needs urgent care can come to us. Some are housebound, frail, approaching the end of life or have been clinically assessed as needing a face-to-face review in their own home.
What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.
At IC24, we're looking for Urgent Primary Care Doctors to work within our Home Visiting Service across Kent.
You'll work alongside our drivers, dispatch teams and wider urgent care colleagues, providing safe, timely and effective care to patients in their own homes.
If you enjoy the variety of General Practice, the autonomy of home visiting and the clinical challenge of assessing and treating patients in their own environment, this could be the role for you.
What you'll focus on
Assessing and treating patients in their own homes
You'll provide face-to-face assessment, diagnosis and treatment for patients who have been clinically triaged as requiring a home visit.
You'll see patients with a broad range of urgent primary care needs, considering not just the immediate clinical problem but their wider circumstances, environment and support needs.
You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.
Making confident clinical decisions
Home visiting requires sound clinical judgement.
You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.
You'll need to be able to assess risk, manage uncertainty and make safe decisions independently, recognising when a patient can be treated and supported at home and when they need escalation or an alternative care setting.
Treating the whole patient
Seeing someone in their own home can give you a very different perspective on their health.
You'll care for patients across ages and backgrounds, including older and frail patients, people with complex health needs and those approaching the end of their lives.
You'll consider the patient's clinical presentation alongside their environment, support network and wider circumstances to determine what they need to remain safe.
Keeping patients safely in their community
Not every patient who needs urgent care needs to be in an Emergency Department.
Where clinically appropriate, you'll help patients remain safely at home by putting the right treatment, advice, referrals and safety-netting in place.
You'll work with community nursing, pharmacy, paramedic, primary care and wider healthcare teams to support continuity of care.
And when hospital or another service is the right place for a patient, you'll recognise that and escalate appropriately.
Working independently, but never in isolation
Home visiting is autonomous by nature.
You'll be making important clinical decisions in patients' homes without the immediate infrastructure of a traditional clinical setting around you.
But you'll remain part of the wider IC24 team.
You'll work closely with our drivers and dispatch colleagues and communicate with other health and care professionals to make sure patients receive timely, joined-up care.
Maintaining excellent clinical standards
You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.
You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.
This is urgent care beyond the consulting room
No two home visits will necessarily look the same.
You'll see patients with everything from relatively straightforward acute illness to complex physical, mental health and social circumstances.
Sometimes the answer will be clear.
Sometimes you'll need to piece together limited information, understand what's happening around the patient and make an important clinical decision without having every investigation immediately available.
You'll probably thrive here if you:
- Enjoy autonomous clinical practice
- Are confident assessing undifferentiated patients
- Have strong face-to-face consultation and home visiting skills
- Can make sound clinical decisions independently
- Are comfortable managing risk and uncertainty
- Can make safe decisions without having every investigation immediately available
- Are confident caring for frail, complex and end-of-life patients
- Communicate clearly and compassionately with patients, relatives and carers
If you prefer working within a predictable clinic environment with immediate access to a wider clinical team, home visiting may not be the right fit.
But if you value clinical autonomy, variety and the opportunity to deliver genuinely patient-centred care in people's own homes, we'd like to hear from you.
What you'll bring
You'll:
- Hold current GMC registration
- Be an MRCGP Graduate
- Have relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience
- Have experience of face-to-face clinical consultation
The environment you'll work in
Urgent care operates around the needs of our patients, so flexibility is an important part of this role.
Hours include evenings, weekends, overnights and Bank Holidays.
You'll work from our Kent Home Visiting dispatch points, travelling out into the community to assess and treat patients in their own homes.
Home visiting is responsive by nature, so priorities can change during a shift. You'll need to be comfortable adapting while maintaining safe, thoughtful and compassionate care.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.
We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
Locations
Margate Pilgrims Hospice - Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, CT9 4AD
Canterbury Medical Practice - The Annexe, Canterbury Medical Practice, Ethelbert Road, Canterbury, CT1 3NR
IC24 - Kingston House, The Long Barrow, Orbital Park, Ashford, TN24 0GP
What's in it for you?
- Hourly pay of £58.69 per hour plus enhancements for unsociable hours
- Enhanced Bank Holiday rates
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure with barred list checks and three years of references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Person Specification
Qualifications
Essential
- You'll hold current GMC registration and be an MRCGP Graduate. Relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience and have experience of face-to-face clinical consultation.
Person Specification
Qualifications
Essential
- You'll hold current GMC registration and be an MRCGP Graduate. Relevant clinical experience within areas such as Primary Care, Emergency Medicine, A&E or previous Out of Hours experience and have experience of face-to-face clinical consultation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Ashford
TN24 0GP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Physiotherapy Administrative Team Coordinator
Lewisham and Greenwich NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357450
Job summary
An exciting opportunity has arisen for a full time position at Queen Elizabeth hospital, as a Band 4 Physiotherapy Outpatient Administrator.
We are looking for an enthusiastic, organised and dedicated individual with good communication and interpersonal skills to join our physiotherapy administrative team. This position offers an exciting opportunity to work within the outpatients physiotherapy setting at Queen Elizabeth Hospital.
Main duties of the job
The post holder will provide a high-quality administrative and coordination service to the Outpatient Physiotherapy Department, supporting the effective and efficient delivery of physiotherapy services across the Trust.
You should be a dynamic and motivated individual, who can provide efficient administrative input and can demonstrate leadership qualities, effective communication skills, a flexible approach and an ability to work under pressure, both as part of a team and independently. The post holder will be responsible for the coordination of their workload to meet the demands of the service.
The post holder will undertake a range of administrative, organisational and coordination responsibilities, including the management and maintenance of physiotherapy clinical diaries, coordination of administrative rotas and staff annual leave, patient appointment booking, telephone enquiries and reception provision.
About us
Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum plus HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working, Compressed hours
Reference number
197-AO8754
Job locations
Queen Elizabeth Hospital
Stadium Road
Woolwich
SE18 4QH
United Kingdom
Job description
Job responsibilities
The post holder will:
- Provide comprehensive administrative support to the Outpatient Physiotherapy teams and Physiotherapy Leads.
- Coordinate and maintain clinical diaries and appointment systems for physiotherapy staff, including creating and amending diary templates and blocking diaries for annual leave, study leave, meetings and other agreed periods of non-clinical activity.
- Coordinate the weekly allocation of administrative responsibilities across the administrative team to ensure appropriate coverage of core functions.
- Coordinate administrative staff annual leave, in liaison with managers, to maintain minimum staffing levels and ensure continuity of service.
- Provide reception and front-of-house cover when staffing levels or service requirements necessitate.
- Book, amend and cancel patient appointments in accordance with departmental procedures and clinical requirements.
- Act as a first point of contact for patients, carers, relatives, referrers, health professionals and other stakeholders.
- Support the day-to-day management and smooth running of the Outpatient Physiotherapy administrative function.
- Provide supervision and support to Band 3 Physiotherapy Administrators and other administrative or temporary staff as required.
Job description
Job responsibilities
The post holder will:
- Provide comprehensive administrative support to the Outpatient Physiotherapy teams and Physiotherapy Leads.
- Coordinate and maintain clinical diaries and appointment systems for physiotherapy staff, including creating and amending diary templates and blocking diaries for annual leave, study leave, meetings and other agreed periods of non-clinical activity.
- Coordinate the weekly allocation of administrative responsibilities across the administrative team to ensure appropriate coverage of core functions.
- Coordinate administrative staff annual leave, in liaison with managers, to maintain minimum staffing levels and ensure continuity of service.
- Provide reception and front-of-house cover when staffing levels or service requirements necessitate.
- Book, amend and cancel patient appointments in accordance with departmental procedures and clinical requirements.
- Act as a first point of contact for patients, carers, relatives, referrers, health professionals and other stakeholders.
- Support the day-to-day management and smooth running of the Outpatient Physiotherapy administrative function.
- Provide supervision and support to Band 3 Physiotherapy Administrators and other administrative or temporary staff as required.
Person Specification
Qualifications and Training
Essential
- Good general education including GCSE English and Maths or equivalent
- Good written and spoken English skills
- Evidence of relevant administrative secretarial or business support training or equivalent experience.
Desirable
- Microsoft Office or equivalent IT qualification
- Relevant healthcare administration qualification
Experience
Essential
- Significant experience of working in an administrative or secretarial role.
- Experience of working in a busy and demanding environment with frequent interruptions and competing priorities.
- Experience organising and coordinating workloads and activities to meet service requirements and deadlines.
- Experience working independently and using initiative to resolve routine administrative and operational issues.
- Experience of dealing with sensitive and confidential information.
- Experience of providing administrative support within healthcare or other complex organizational environment,
Desirable
- Previous experience within an NHS or other healthcare environment.
- Experience of supporting clinical services.
- Experience or diary, clinic or appointment management.
- Experience of coordinating staff rotas, annual leave or workforce information.
- Experience of supervising or supporting other administrative staff.
- Experience of working within a Physiotherapy, therapy or other outpatient environment.
Knowledge
Essential
- Good knowledge of administrative and secretarial procedures and systems.
- Knowledge and understanding of diary and appointment management and the importance of maintaining accurate and timely information.
- Knowledge of effective workload planning, prioritisation and coordination.
- Ability to understand service requirements and use information to support effective administrative and staffing arrangements.
- Ability to identify problems, take appropriate action and recognise when matters should be escalated.
- Good working knowledge of Microsoft Office applications, including Word, Excel and Outlook, and ability to learn and use relevant Trust IT systems.
- Understanding of the importance of confidentiality, information governance and data protection.
- Ability to deal with confidential, sensitive and sometimes complex information with discretion.
Desirable
- Knowledge of NHS administrative systems and processes.
- Knowledge of patient administration systems and/or electronic appointment systems.
- Understanding of the operational requirements of outpatient clinical services.
Personal Qualities
Essential
- Excellent organisational and time management skills, with the ability to prioritise and manage a varied workload.
- Ability to work on own initiative and with a high degree of autonomy while recognising when advice or escalation is required.
- Ability to coordinate and prioritise administrative workloads to maintain continuity of service.
- Ability to exercise sound judgement when dealing with competing demands and unexpected changes in staffing or service requirements.
- High level of accuracy and attention to detail.
- Excellent communication skills, both verbally and in writing and when dealing with telephone enquiries.
- Ability to communicate effectively with staff at all levels, patients, Evidence of contributing to service improvement and development. Evidence of supporting the development of colleagues or junior staff. relatives, carers and external organisations.
- Ability to provide guidance and support to junior administrative staff.
- Ability to work effectively as part of a team and contribute positively to team working.
- Flexible and adaptable approach to changing priorities and service requirements.
- Professional, courteous and approachable manner.
- Demonstrates discretion, sensitivity and sound judgement.
- Commitment to providing a high quality service to patients and colleagues.
Desirable
- Evidence of contributing to service improvement and development.
- Evidence of supporting the development of colleagues or junior staff
Person Specification
Qualifications and Training
Essential
- Good general education including GCSE English and Maths or equivalent
- Good written and spoken English skills
- Evidence of relevant administrative secretarial or business support training or equivalent experience.
Desirable
- Microsoft Office or equivalent IT qualification
- Relevant healthcare administration qualification
Experience
Essential
- Significant experience of working in an administrative or secretarial role.
- Experience of working in a busy and demanding environment with frequent interruptions and competing priorities.
- Experience organising and coordinating workloads and activities to meet service requirements and deadlines.
- Experience working independently and using initiative to resolve routine administrative and operational issues.
- Experience of dealing with sensitive and confidential information.
- Experience of providing administrative support within healthcare or other complex organizational environment,
Desirable
- Previous experience within an NHS or other healthcare environment.
- Experience of supporting clinical services.
- Experience or diary, clinic or appointment management.
- Experience of coordinating staff rotas, annual leave or workforce information.
- Experience of supervising or supporting other administrative staff.
- Experience of working within a Physiotherapy, therapy or other outpatient environment.
Knowledge
Essential
- Good knowledge of administrative and secretarial procedures and systems.
- Knowledge and understanding of diary and appointment management and the importance of maintaining accurate and timely information.
- Knowledge of effective workload planning, prioritisation and coordination.
- Ability to understand service requirements and use information to support effective administrative and staffing arrangements.
- Ability to identify problems, take appropriate action and recognise when matters should be escalated.
- Good working knowledge of Microsoft Office applications, including Word, Excel and Outlook, and ability to learn and use relevant Trust IT systems.
- Understanding of the importance of confidentiality, information governance and data protection.
- Ability to deal with confidential, sensitive and sometimes complex information with discretion.
Desirable
- Knowledge of NHS administrative systems and processes.
- Knowledge of patient administration systems and/or electronic appointment systems.
- Understanding of the operational requirements of outpatient clinical services.
Personal Qualities
Essential
- Excellent organisational and time management skills, with the ability to prioritise and manage a varied workload.
- Ability to work on own initiative and with a high degree of autonomy while recognising when advice or escalation is required.
- Ability to coordinate and prioritise administrative workloads to maintain continuity of service.
- Ability to exercise sound judgement when dealing with competing demands and unexpected changes in staffing or service requirements.
- High level of accuracy and attention to detail.
- Excellent communication skills, both verbally and in writing and when dealing with telephone enquiries.
- Ability to communicate effectively with staff at all levels, patients, Evidence of contributing to service improvement and development. Evidence of supporting the development of colleagues or junior staff. relatives, carers and external organisations.
- Ability to provide guidance and support to junior administrative staff.
- Ability to work effectively as part of a team and contribute positively to team working.
- Flexible and adaptable approach to changing priorities and service requirements.
- Professional, courteous and approachable manner.
- Demonstrates discretion, sensitivity and sound judgement.
- Commitment to providing a high quality service to patients and colleagues.
Desirable
- Evidence of contributing to service improvement and development.
- Evidence of supporting the development of colleagues or junior staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Queen Elizabeth Hospital
Stadium Road
Woolwich
SE18 4QH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Queen Elizabeth Hospital
Stadium Road
Woolwich
SE18 4QH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Administrator
Sheffield Health Partnership University NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357449
Job summary
An exciting opportunity has arisen for a highly efficient administrator to join the Specialist community forensic team.
This is a great time to join this busy and friendly team, where you will have a great opportunity to make an effective contribution within a busy clinical area to support excellent care delivery.
You should have experience of organising and implementing robust admin processes and procedures to support effective working in a busy and challenging client focussed environment. You will also be able to communicate effectively and sensitively with a wide range of people including service users.
You should be a compassionate and accountable individual, who is able to work flexibly to meet the needs of the service whilst also seeking to deliver excellence within your role.
If you are self-motivated, highly organised and want to be part of a supportive team, this is the role for you.
NB; Previous applicants need not applySheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however our policy requires you to have at least 12 months on your visa at commencement of your employment for training and operational reasons. This means that you need at least 15 months right to work in the UK at the point of application to enable employment checks to be undertaken.
Main duties of the job
The role of the clinical administrator within the Specialist Community Forensic Team is an integral part of the whole administrative function and will provide an effective and efficient support service to the multi-disciplinary staff team(s), performing specific tasks and duties as directed by the Admin Coordinators, Operational Manager and Clinical Leads.
The post holder will be expected to provide administrative support to individuals and/or part of the service but provide cover amongst other colleagues to fill gaps and to ensure continuity of service. It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the team.
Please refer to Job description and Person Specification for full details
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds, and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
457-26-8129720-A
Job locations
Forest Lodge
Forest Close
Sheffield
S35 0JW
United Kingdom
Job description
Job responsibilities
- Good interpersonal and communication skills are required in addition to a wide range of secretarial skills including audio word processing.
- The post holder must be organised and able to prioritise their work effectively, together with the ability to work with minimum supervision.
- The ability to maintain a high degree of confidentiality in relation to both patients and staff.
- The post holder must be able to work accurately with figures.
- The post holder will be handling cash during undertaking the Cashiering functio
- Please refer to attached Job Description and Person specification for full details.
Job description
Job responsibilities
- Good interpersonal and communication skills are required in addition to a wide range of secretarial skills including audio word processing.
- The post holder must be organised and able to prioritise their work effectively, together with the ability to work with minimum supervision.
- The ability to maintain a high degree of confidentiality in relation to both patients and staff.
- The post holder must be able to work accurately with figures.
- The post holder will be handling cash during undertaking the Cashiering functio
- Please refer to attached Job Description and Person specification for full details.
Person Specification
Knowledge
Essential
- Responsible approach to dealing with confidential issues
- Wide range of administrative skills
- Ability to prioritise workload and manage own workload.
- Ability to work as part of a team.
- Ability to work flexibly with colleagues to meet the needs of the service.
Qualifications
Essential
- Good standard of education at GCSE level or higher
- GCSE in English language and Maths or equivalent
Desirable
- Excel experience
Experience
Essential
- Previous admin/secretarial experience gained in a similar role
Desirable
- Experience of working in an NHS/healthcare environment
Person Specification
Knowledge
Essential
- Responsible approach to dealing with confidential issues
- Wide range of administrative skills
- Ability to prioritise workload and manage own workload.
- Ability to work as part of a team.
- Ability to work flexibly with colleagues to meet the needs of the service.
Qualifications
Essential
- Good standard of education at GCSE level or higher
- GCSE in English language and Maths or equivalent
Desirable
- Excel experience
Experience
Essential
- Previous admin/secretarial experience gained in a similar role
Desirable
- Experience of working in an NHS/healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Forest Lodge
Forest Close
Sheffield
S35 0JW
United Kingdom
Employer's website
https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Forest Lodge
Forest Close
Sheffield
S35 0JW
United Kingdom
Employer's website
https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Estates Maintenance Worker - Mechanical Technical Specialist
Dorset HealthCare University NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357447
Job summary
Dorset Healthcare Estates and Facilities Directorate are looking to appoint two conscientious and self-motivated Estates Maintenance Mechanical Technical Specialists.
The team, which are based at our new office and workshop facilities in Wareham, deliver pre-planned maintenance and repair services to a variety of Trust premises across Dorset, including Community Hospitals, Health Centres, Mental Health Units and Administrative Buildings.
Working closely with colleagues in the building and electrical operational teams, as well as the Estates Leadership, Compliance, and Minor New Works teams, the Estates Maintenance Mechanical Technical Specialists will apply installation, maintenance, technical diagnosis and fault-finding skills to a range of equipment.
The work is varied, physical, and often challenging, and candidates should ideally have previous experience in a demanding maintenance environment and can be flexible in their approach to work.
A programme of professional development training is in place, that will support a person's progression toward reaching a Competent Person qualification in one or more mechanical disciplines.
The Estates Maintenance Mechanical Technical Specialist post comes with an on-call allowance currently at 4.5%, NHS Pension, 27 days leave per year plus bank holidays, flexible working arrangements, overtime paid at premium rates, a tracked vehicle (for business use only), work wear and all PPE (Personal Protective Equipment).
Main duties of the job
Working in partnership with Facilities Managers, the Estates Leadership Team, Electrical and Building Officers, and clinical and management staff across the Trust.
Carry out installation, maintenance, servicing and repairs to a full range of specialist Healthcare and healthcare premises equipment, including domestic and commercial gas boilers.
Provide a technical diagnostic and fault-finding service on plant and equipment.
To provide technical assistance, instruction and training/mentoring to Maintenance Craftsmen and Maintenance Workers on complex maintenance issues.
Provide out of hours cover as part of the Estates On-Call rota.
Employment in this post requires an Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.Detailed
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year R&R Payment Annual £3500 plus On call payment 4.5% Salary
Contract
Permanent
Working pattern
Full-time
Reference number
152-S059.26A
Job locations
Wareham Estates and Facilities Hub
Sandford lane
Wareham
BH20 4DY
United Kingdom
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person Specification
Knowledge Skills and Training
Essential
- Good standard of general education
- Completed a relevant recognised Engineering apprenticeship or completed a relevant certified formal training programme supported by considerable experience.
- Range of work procedures, practices underpinned by theory or practical experience Knowledge of a full range of trade procedures acquired through an accredited training course on required equipment; level 3 vocational qualification or equivalent plus relevant training or equivalent experience, plus additional training and developed skills.
- Completed a recognised Mechanical to Electrical conversion course
- Must be able to demonstrate sound knowledge of key skills: Communication, Application of numeracy, Working with others, Improving your own learning and Problem Solving
- Membership of the Water Industry Approved Plumber Scheme (WIAPS) or Gas Safe registered
- Sound working knowledge of L8, HSG274 and HTM04 Water Hygiene (Legionella)
Job Specific Experience
Essential
- Engineering experience in a maintenance or service healthcare environment.
Desirable
- Completed a relevant recognised Maintenance training scheme or an appropriate level City & Guilds certificate / NVQ in a suitable trade or demonstrate equivalent level of experience.
Managerial/supervisory experience
Essential
- Ability to motivate others in service delivery and quality improvement initiatives
- Ability to act as technical lead for the practical training of Semi-Skilled staff and Apprentices
Desirable
- Experience of engineering in a healthcare maintenance or equivalent service in a healthcare environment
Personal qualities/attributes
Essential
- Ability to communicate with clarity and confidence in a variety of situations which may be demanding and difficult
- Ability to plan, facilitate and evaluate activities to meet Departmental needs and objectives
- Ability to follow a clear instruction and feedback to staff at all levels and disciplines
- Ability to work in a highly professional manner.
Desirable
- Membership of the Water Industry Approved Plumber Scheme (WIAPS) (WRAS) NVQ or Gas Safe registered
Person Specification Knowledge Skills and Training Essential Good standard of general education Completed a relevant recognised Engineering apprenticeship or completed a relevant certified formal training programme supported by considerable experience. Range of work procedures, practices underpinned by theory or practical experience Knowledge of a full range of trade procedures acquired through an accredited training course on required equipment; level 3 vocational qualification or equivalent plus relevant training or equivalent experience, plus additional training and developed skills. Completed a recognised Mechanical to Electrical conversion course Must be able to demonstrate sound knowledge of key skills: Communication, Application of numeracy, Working with others, Improving your own learning and Problem Solving Membership of the Water Industry Approved Plumber Scheme (WIAPS) or Gas Safe registered Sound working knowledge of L8, HSG274 and HTM04 Water Hygiene (Legionella) Job Specific Experience Essential Engineering experience in a maintenance or service healthcare environment. Desirable Completed a relevant recognised Maintenance training scheme or an appropriate level City & Guilds certificate / NVQ in a suitable trade or demonstrate equivalent level of experience. Managerial/supervisory experience Essential Ability to motivate others in service delivery and quality improvement initiatives Ability to act as technical lead for the practical training of Semi-Skilled staff and Apprentices Desirable Experience of engineering in a healthcare maintenance or equivalent service in a healthcare environment Personal qualities/attributes Essential Ability to communicate with clarity and confidence in a variety of situations which may be demanding and difficult Ability to plan, facilitate and evaluate activities to meet Departmental needs and objectives Ability to follow a clear instruction and feedback to staff at all levels and disciplines Ability to work in a highly professional manner. Desirable Membership of the Water Industry Approved Plumber Scheme (WIAPS) (WRAS) NVQ or Gas Safe registered
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Wareham Estates and Facilities Hub
Sandford lane
Wareham
BH20 4DY
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Wareham Estates and Facilities Hub
Sandford lane
Wareham
BH20 4DY
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
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Discharge Coordinator
London North West University Healthcare NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357445
Job summary
Liaise internally with multidisciplinary team, senior members of staff,
ward staff and Allied Health Professionals. Liaise externally with
Social Services, Primary Care Services, General Practitioners,
Housing, Homeless Persons Unit, Department of Health, Borders
Agency and Office of the Public Guardian
Main duties of the job
Promote a smooth discharge process by concentrating on tasks which directly support and assist the multidisciplinary team with regards to safe and timely discharge of patients. This will include completing discharge planning documentation, communicating with external agencies such as Social Services, patient's families and carers, arranging appropriate transport and liaising with all members of the Multidisciplinary Team including occupational therapy, physiotherapy, Speech and Language Therapist, Dietitian, Clinical Psychologist and Doctor.
Where appropriate provide access to patient homes to outside agencies, accompany patients to their own homes, or accompany patients to appointments with outside agencies.
Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge to provide optimum and appropriate bed usage and reduce length of stay, and in addition manage more complex discharge issues.
Take responsibility for the issue of Discharge Notifications to Social Services to ensure reimbursement guidelines are observed
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year par annum Inclusive of High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9972SM
Job locations
Northwick Park Hospital
Watford road
Harrow
HA1 3UJ
United Kingdom
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Person Specification
Education/Qualification
Essential
- Excellent communication and documentation skills evidenced through supporting information
- Demonstrate ability to learn new skills e.g. evidence of previous study
- Educated to 'O'' Level Standard or equivalent
Desirable
- Experience of multi-sectoral work
- Previous in-depth experience of Cerner or patient administration system
- Experience of Continuing Personal developmen
Knowledge and Experience
Essential
- Able to create and maintain systems from which information can be produced
- Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
- IT experience including extraction of data
Desirable
- Use of hospital IT systems such as Cerne
- Management of change (planning and implementation)
- Experience of staff management and proven leadership skills
Skills, Abilities and Attributes
Essential
- Able to communicate information using a variety of written and verbal communication skills
- Proactive at problem solving using knowledge, initiative and experience
- Ability to analyse data, to notice and report trends on current discharge position
Desirable
- Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans
Person Specification
Education/Qualification
Essential
- Excellent communication and documentation skills evidenced through supporting information
- Demonstrate ability to learn new skills e.g. evidence of previous study
- Educated to 'O'' Level Standard or equivalent
Desirable
- Experience of multi-sectoral work
- Previous in-depth experience of Cerner or patient administration system
- Experience of Continuing Personal developmen
Knowledge and Experience
Essential
- Able to create and maintain systems from which information can be produced
- Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
- IT experience including extraction of data
Desirable
- Use of hospital IT systems such as Cerne
- Management of change (planning and implementation)
- Experience of staff management and proven leadership skills
Skills, Abilities and Attributes
Essential
- Able to communicate information using a variety of written and verbal communication skills
- Proactive at problem solving using knowledge, initiative and experience
- Ability to analyse data, to notice and report trends on current discharge position
Desirable
- Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park Hospital
Watford road
Harrow
HA1 3UJ
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park Hospital
Watford road
Harrow
HA1 3UJ
United Kingdom
Employer's website
Apply Now
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Posted 24 day(s) ago
Reference: 2357441
Job summary
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
Main duties of the job
Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
About us
East Croydon Medical Centre is centrally located in the fast developing town of Croydon with its many transport links.
The practice care for 25,000 patients from a diverse population.
We are a large, hardworking General Practice with a multi-disciplinary Team which includes Pharmacists, Practice Nurses, Healthcare Assistants, Physician Associates, GPs, along with a supportive and experienced administrative Team. We enjoy and feel positive about modern General Practice but also strive to ensure a healthy home/work balance. We are active members of our Primary Care Network and support the ethos behind this.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Bank
Working pattern
Full-time
Reference number
A0433-26-0015
Job locations
59 Addiscombe Road
Croydon
CR0 6SD
United Kingdom
Job description
Job responsibilities
Duties and Responsibilities:
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients healthcare records as necessary
- Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
In addition to the primary responsibilities, the medical administrator may be requested to:
- Partake in audit as directed by the audit lead
- Support administrative staff, providing cover during staff absences
- Action incoming faxes when necessary
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Ordering and monitoring of stationery supplies
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.
Job description
Job responsibilities
Duties and Responsibilities:
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients healthcare records as necessary
- Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
In addition to the primary responsibilities, the medical administrator may be requested to:
- Partake in audit as directed by the audit lead
- Support administrative staff, providing cover during staff absences
- Action incoming faxes when necessary
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Ordering and monitoring of stationery supplies
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
- This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.
Person Specification
Experience
Essential
- Experience of working with the general public.
- Experience of working in a health care setting.
- Experience of administrative duties.
Desirable
- Experience of medical terminology
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
Personal qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / Systmone / Vision user skills
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Person Specification
Experience
Essential
- Experience of working with the general public.
- Experience of working in a health care setting.
- Experience of administrative duties.
Desirable
- Experience of medical terminology
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
Personal qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / Systmone / Vision user skills
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Croydon Medical Centre
Address
59 Addiscombe Road
Croydon
CR0 6SD
United Kingdom
Employer's website
Employer details
Employer name
East Croydon Medical Centre
Address
59 Addiscombe Road
Croydon
CR0 6SD
United Kingdom
Employer's website
Apply Now
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Success!
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Advanced Specialist Dermatology Clinical Pharmacist, Band 8a
Gloucestershire Hospitals NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 2357440
Job summary
Advanced Specialist Dermatology Clinical Pharmacist, Band 8a (15 hours a week)
We have an opportunity for a clinically confident and patient focused clinical pharmacist to lead our clinical pharmacy service for dermatology. Working alongside dermatology consultants and dermatology specialist nurses and in close collaboration with homecare, biologics and formulary pharmacists, you will play a vital role in the development of clinical pharmacy services for dermatology.
Utilising your independent prescribing qualification, you will manage the dermatology homecare prescribing of biologic therapies and will undertake patient consultations and counselling for newly prescribed therapies.
You will provide expert advice on dermatology therapies to support the review and development of guidelines and patient education resources and assist with biosimilar switches.
Additional working pattern details: Plus weekend/bank holiday working rota
Main duties of the job
The postholder(s) will work within the Dermatology team, and-
Conduct outpatient clinic appointments
Acting as a pharmacist independent prescriber, prescribe and monitor specialist medicines for inflammatory dermatological conditions
Registering patients for homecare and completing prescriptions
Requesting, reviewing and monitoring lab results and other relevant investigations
Infusion prescribing and chart rewrites for case day admissions
Counselling patients on complex medication to provide patients with an understanding of the expected outcomes of treatment, the monitoring requirements and potential side-effects.
Development and maintenance of patient information leaflets for dermatology therapies
Participate in MDT
Consultation with patients between appointments where required to resolve medication and prescription issues.
Respond to medication related questions from other members of the MDT
Demonstrate excellent communication skills, verbal and written documentation.
Review and write policies and procedures as required
Implement new medicines when they become available/NICE approved and support formulary biologic switches to ensure adoption of best value biologic (e.g. formulary, pathways, setting up homecare service where applicable)
For more information or to arrange an informal visit, please contact:David Richards ([email protected]) Tel: 0300 422 6841
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.
As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year (pa, pro rata if part-time)
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
318-26-T0624
Job locations
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Job description
Job responsibilities
Job Summary
The post-holder(s) will be responsible for leading the development of an advanced clinical pharmacy service to the Dermatology Department, in particular for patients with inflammatory dermatological conditions. They will provide an expert pharmaceutical service for the management of these patients, deliver high quality pharmaceutical care and improve patient safety. They will provide information and advice to the Dermatology team about drugs, doses administration and potential side effects, including initiating and modifying treatment. They will educate patients about changes to their medication and how to take specific medicines.
The post-holder(s) will be an independent prescriber and prescribe medicines for agreed patients within their own level of experience and competence, and in line with current legislation and local polices. They may work within the outpatient setting (conducting outpatient clinic appointments) or ward setting, as required by the service. They will review patients as part of a pharmacist led consultation which may include prescribing medication, ordering and interpreting bloods tests or other investigations and corresponding with Primary Care. They will access and interpret clinical information e.g. from the ePMA system (Sunrise Clinical Manager), the Patient administration system (TrakCare), Pharmacy computer system (EMIS) as well as case notes. They will work with the speciality to reduce waiting lists and streamline patient follow ups.
As a member of the wider clinical pharmacy team, the post-holder(s) will be required to provide general pharmacist duties within the department and to other clinical specialities as the service requires. This would involve provision of a ward clinical pharmacy service. The post holder(s) would be responsible for:
Reviewing prescriptions to ensure they are legal, safe, cost effective, clinically necessary and appropriate, accurate and complete.
Undertaking medicines optimisation and reconciliation
Arrange for drugs to be supplied to a patient, ward or department
Participation in pharmacy department late night, weekend and bank holiday rotas will be required. Based on the needs of the service and at the discretion of the Associate Pharmacy Directors, the post holder(s) may be required to work at both the Gloucestershire Royal Hospital and Cheltenham General Hospital sites.
Knowledge, Skills and Experience
Four year Vocational Masters degree with one years postgraduate competency assessment with examination to enter the register otherwise Bachelor of Pharmacy degree or Bachelor of Science degree along with equivalent skills gained through experienceRegistration with the General Pharmaceutical Council (GPhC)Provide evidence of Continuing Professional Development to comply with General Pharmaceutical Council (GPhC) requirementsPostgraduate Diploma in Clinical Pharmacy or equivalent skills gained through significant experience as a clinical pharmacist within hospital pharmacyPharmacist Independent Prescribing qualificationKnowledge of current therapeutics within area of clinical responsibility and promote evidence based practiceAble to work alone and unsupervisedAbility to organise and prioritise own workload including dealing with frequent interruptionsEffective oral and written communication with colleagues, staff and patients.Ability to write reports and make presentations to a range of colleagues in various settingsIntermediate competence in standard range of IT programs
Main Duties and Responsibilities
1. Provision of Clinical Services/Clinical Responsibilities
The postholder(s) will work within the Dermatology team, and-
Conduct outpatient clinic appointments
Acting as a pharmacist independent prescriber, prescribe and monitor specialist medicines for inflammatory dermatological conditions
Registering patients for homecare and completing prescriptions
Requesting, reviewing and monitoring lab results and other relevant investigations
Infusion prescribing and chart rewrites for case day admissions
Counselling patients on complex medication to provide patients with an understanding of the expected outcomes of treatment, the monitoring requirements and potential side-effects.
Development and maintenance of patient information leaflets for dermatology therapies
Participate in MDT
Consultation with patients between appointments where required to resolve medication and prescription issues.
Respond to medication related questions from other members of the MDT
Demonstrate excellent communication skills, verbal and written documentation.
Review and write policies and procedures as required
Implement new medicines when they become available/NICE approved and support formulary biologic switches to ensure adoption of best value biologic (e.g. formulary, pathways, setting up homecare service where applicable)
2. Professional Development, Education and Training
Participate in the departmental clinical pharmacy induction and development programme through;
Involvement in the devising of training and development programmes
Provide clinical supervision of less experienced pharmacists, trainee pharmacists and vacation students as required
Act as a clinical diploma tutor for junior pharmacists as appropriate
Develop and deliver education and training in line with local and national objectives and contribute to pharmacy modernisation initiatives being undertaken within the department.
Be involved in, and lead where appropriate, the recruitment, selection, induction and appraisal of new staff.
Conduct formal and in-formal teaching sessions for medical professionals and nursing and pharmacy staff on;
Therapeutics within area of clinical responsibility.
The prescribing and administering of medicines and appropriate Trust policies.
Support clinical placements for undergraduate pharmacy students and participate in the programme through;
Supervision of ward-based activities
Tutorials
Assessment of students participation and work produced during placement, and the provision of formal feedback to the university as required.
3. Management and Leadership
Promote positive and effective communication
Act as the central point of contact between the Pharmacy Department and the Dermatology Department
Lead and develop the clinical pharmacy service to Dermatology
Represent the service, and the department, as part of multi-professional teams, and at meetings (Departmental and Divisional)
Support the Clinical Governance agenda by advising on strategy for reducing medication errors and improving safety in conjunction with the Associate Pharmacy Directors and Lead Clinical Pharmacists
Investigate individual adverse incidents related to drug use within the speciality in collaboration with the Clinical Risk and Effectiveness Department.
Monitor trends associated with errors in prescribing, dispensing or administering drugs
Produce financial reports as appropriate, and work in collaboration with Pharmacy and Dermatology colleagues to ensure best value use of medicines for dermatology indications
Work with the Biologics Pharmacists to co-ordinate the adoption of best value biosimilars.
Work with the Formulary Pharmacy team to monitor drug expenditure, horizon scan for new medicines within speciality and support the implementation of NICE technology Appraisals
Act as a role model for junior pharmacy staff
Line management of junior pharmacists (including appraisals, career development interviews and performance management)
Manage and/or supervise MOTs and junior Pharmacists as necessary
Deputise for Line Manager where delegated/instructed
4. Research and Development
Maintain safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken
Develop and maintain clinical skills and knowledge necessary to deliver an evidence-based service.
Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve own practice using all available resources
Understand and contribute to the development, implementation, monitoring and evaluation of policies/ protocols/ guidelines relevant to the specialist area.
Contribute to the clinical pharmacy service strategy including participation in the clinical pharmacy meetings.
Work with departmental leads to enhance service where appropriate to increase efficiency and modernise the department e.g. prepare business plans for proposed new service developments.
To be responsible for implementing changes in clinical pharmacy practice and reducing variation in prescribing practice.
Plan, undertake and participate in project work and clinical audit to monitor and develop the service.
To promote a research culture within the pharmacy department e.g. by encouraging pharmacy staff to publish articles, to integrate research evidence into practice, and to identify gaps in the evidence base.
Job description Job responsibilities Job Summary The post-holder(s) will be responsible for leading the development of an advanced clinical pharmacy service to the Dermatology Department, in particular for patients with inflammatory dermatological conditions. They will provide an expert pharmaceutical service for the management of these patients, deliver high quality pharmaceutical care and improve patient safety. They will provide information and advice to the Dermatology team about drugs, doses administration and potential side effects, including initiating and modifying treatment. They will educate patients about changes to their medication and how to take specific medicines. The post-holder(s) will be an independent prescriber and prescribe medicines for agreed patients within their own level of experience and competence, and in line with current legislation and local polices. They may work within the outpatient setting (conducting outpatient clinic appointments) or ward setting, as required by the service. They will review patients as part of a pharmacist led consultation which may include prescribing medication, ordering and interpreting bloods tests or other investigations and corresponding with Primary Care. They will access and interpret clinical information e.g. from the ePMA system (Sunrise Clinical Manager), the Patient administration system (TrakCare), Pharmacy computer system (EMIS) as well as case notes. They will work with the speciality to reduce waiting lists and streamline patient follow ups. As a member of the wider clinical pharmacy team, the post-holder(s) will be required to provide general pharmacist duties within the department and to other clinical specialities as the service requires. This would involve provision of a ward clinical pharmacy service. The post holder(s) would be responsible for: Reviewing prescriptions to ensure they are legal, safe, cost effective, clinically necessary and appropriate, accurate and complete. Undertaking medicines optimisation and reconciliation Arrange for drugs to be supplied to a patient, ward or department Participation in pharmacy department late night, weekend and bank holiday rotas will be required. Based on the needs of the service and at the discretion of the Associate Pharmacy Directors, the post holder(s) may be required to work at both the Gloucestershire Royal Hospital and Cheltenham General Hospital sites. Knowledge, Skills and Experience Four year Vocational Masters degree with one years postgraduate competency assessment with examination to enter the register otherwise Bachelor of Pharmacy degree or Bachelor of Science degree along with equivalent skills gained through experienceRegistration with the General Pharmaceutical Council (GPhC)Provide evidence of Continuing Professional Development to comply with General Pharmaceutical Council (GPhC) requirementsPostgraduate Diploma in Clinical Pharmacy or equivalent skills gained through significant experience as a clinical pharmacist within hospital pharmacyPharmacist Independent Prescribing qualificationKnowledge of current therapeutics within area of clinical responsibility and promote evidence based practiceAble to work alone and unsupervisedAbility to organise and prioritise own workload including dealing with frequent interruptionsEffective oral and written communication with colleagues, staff and patients.Ability to write reports and make presentations to a range of colleagues in various settingsIntermediate competence in standard range of IT programs Main Duties and Responsibilities 1. Provision of Clinical Services/Clinical Responsibilities The postholder(s) will work within the Dermatology team, and- Conduct outpatient clinic appointments Acting as a pharmacist independent prescriber, prescribe and monitor specialist medicines for inflammatory dermatological conditions Registering patients for homecare and completing prescriptions Requesting, reviewing and monitoring lab results and other relevant investigations Infusion prescribing and chart rewrites for case day admissions Counselling patients on complex medication to provide patients with an understanding of the expected outcomes of treatment, the monitoring requirements and potential side-effects. Development and maintenance of patient information leaflets for dermatology therapies Participate in MDT Consultation with patients between appointments where required to resolve medication and prescription issues. Respond to medication related questions from other members of the MDT Demonstrate excellent communication skills, verbal and written documentation. Review and write policies and procedures as required Implement new medicines when they become available/NICE approved and support formulary biologic switches to ensure adoption of best value biologic (e.g. formulary, pathways, setting up homecare service where applicable) 2. Professional Development, Education and Training Participate in the departmental clinical pharmacy induction and development programme through; Involvement in the devising of training and development programmes Provide clinical supervision of less experienced pharmacists, trainee pharmacists and vacation students as required Act as a clinical diploma tutor for junior pharmacists as appropriate Develop and deliver education and training in line with local and national objectives and contribute to pharmacy modernisation initiatives being undertaken within the department. Be involved in, and lead where appropriate, the recruitment, selection, induction and appraisal of new staff. Conduct formal and in-formal teaching sessions for medical professionals and nursing and pharmacy staff on; Therapeutics within area of clinical responsibility. The prescribing and administering of medicines and appropriate Trust policies. Support clinical placements for undergraduate pharmacy students and participate in the programme through; Supervision of ward-based activities Tutorials Assessment of students participation and work produced during placement, and the provision of formal feedback to the university as required. 3. Management and Leadership Promote positive and effective communication Act as the central point of contact between the Pharmacy Department and the Dermatology Department Lead and develop the clinical pharmacy service to Dermatology Represent the service, and the department, as part of multi-professional teams, and at meetings (Departmental and Divisional) Support the Clinical Governance agenda by advising on strategy for reducing medication errors and improving safety in conjunction with the Associate Pharmacy Directors and Lead Clinical Pharmacists Investigate individual adverse incidents related to drug use within the speciality in collaboration with the Clinical Risk and Effectiveness Department. Monitor trends associated with errors in prescribing, dispensing or administering drugs Produce financial reports as appropriate, and work in collaboration with Pharmacy and Dermatology colleagues to ensure best value use of medicines for dermatology indications Work with the Biologics Pharmacists to co-ordinate the adoption of best value biosimilars. Work with the Formulary Pharmacy team to monitor drug expenditure, horizon scan for new medicines within speciality and support the implementation of NICE technology Appraisals Act as a role model for junior pharmacy staff Line management of junior pharmacists (including appraisals, career development interviews and performance management) Manage and/or supervise MOTs and junior Pharmacists as necessary Deputise for Line Manager where delegated/instructed 4. Research and Development Maintain safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken Develop and maintain clinical skills and knowledge necessary to deliver an evidence-based service. Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve own practice using all available resources Understand and contribute to the development, implementation, monitoring and evaluation of policies/ protocols/ guidelines relevant to the specialist area. Contribute to the clinical pharmacy service strategy including participation in the clinical pharmacy meetings. Work with departmental leads to enhance service where appropriate to increase efficiency and modernise the department e.g. prepare business plans for proposed new service developments. To be responsible for implementing changes in clinical pharmacy practice and reducing variation in prescribing practice. Plan, undertake and participate in project work and clinical audit to monitor and develop the service. To promote a research culture within the pharmacy department e.g. by encouraging pharmacy staff to publish articles, to integrate research evidence into practice, and to identify gaps in the evidence base.
Person Specification
Qualifications
Essential
- Active registration with the General Pharmaceutical Council (GPhC)
- UK recognised Degree in Pharmacy
- Qualified as a Pharmacist Independent Prescriber
Desirable
- Health assessment skills qualification
Knowledge and Skills
Essential
- Extensive knowledge of medicines optimisation acquired through Post graduate Clinical Pharmacy Diploma or equivalent experience or training
- Excellent communication skills, both oral and written. Able to produce a range of written documents, including drug usage reports, SOPs, policies and guidelines.
- Excellent interpersonal skills. Able to challenge inappropriate prescribing and influence prescribing decisions of all healthcare professionals including senior medical colleagues.
- Able to effectively and appropriately escalate concerns to reduce risk & promote safety
- Be proficient in IT and applications including Word, Excel, Outlook
Experience
Essential
- Significant clinical experience working in a UK hospital at minimum band 7 level equivalent or above, covering a wide range of duties
- Experience delivering and developing a clinical pharmacy service
- Evidence of significant personal development, professionally and managerially
Personal Attributes
Essential
- Self-motivated, able to use initiative & prioritise workload as well as work as part of a multi-disciplinary team
- Adaptable to the changing needs of the service including flexible working patterns (e.g. weekend working and working at both sites) and capable of working in a demanding environment with frequent interruptions
- Has a responsive, solution focused approach to addressing issues and barriers
- Positive and Enthusiastic about area of work and achieving results
- Demonstrate Trust values of Caring, Listening and Excelling within role and act as a role model to junior colleagues
- Awareness of professional and personal limitations, and willing to seek advice and support where necessary
Person Specification Qualifications Essential Active registration with the General Pharmaceutical Council (GPhC) UK recognised Degree in Pharmacy Qualified as a Pharmacist Independent Prescriber Desirable Health assessment skills qualification Knowledge and Skills Essential Extensive knowledge of medicines optimisation acquired through Post graduate Clinical Pharmacy Diploma or equivalent experience or training Excellent communication skills, both oral and written. Able to produce a range of written documents, including drug usage reports, SOPs, policies and guidelines. Excellent interpersonal skills. Able to challenge inappropriate prescribing and influence prescribing decisions of all healthcare professionals including senior medical colleagues. Able to effectively and appropriately escalate concerns to reduce risk & promote safety Be proficient in IT and applications including Word, Excel, Outlook Experience Essential Significant clinical experience working in a UK hospital at minimum band 7 level equivalent or above, covering a wide range of duties Experience delivering and developing a clinical pharmacy service Evidence of significant personal development, professionally and managerially Personal Attributes Essential Self-motivated, able to use initiative & prioritise workload as well as work as part of a multi-disciplinary team Adaptable to the changing needs of the service including flexible working patterns (e.g. weekend working and working at both sites) and capable of working in a demanding environment with frequent interruptions Has a responsive, solution focused approach to addressing issues and barriers Positive and Enthusiastic about area of work and achieving results Demonstrate Trust values of Caring, Listening and Excelling within role and act as a role model to junior colleagues Awareness of professional and personal limitations, and willing to seek advice and support where necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website
https://www.gloshospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Royal Hospital
Gloucester
GL1 3NN
United Kingdom
Employer's website
https://www.gloshospitals.nhs.uk/ (Opens in a new tab)
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Materials Management Officer
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357436
Job summary
The Procurement & Supplies are looking to appoint a Materials Management Officer to join their Materials management team based at University Hospitals Coventry with occasional cover at Hospital of St Cross.
The successful applicant will be part of a Materials Management team monitoring the stock in the storerooms on wards and departments within the Trust as part of the internal supply chain service.
- Implement and manage the materials management function at ward / department level, acting as a primary point of contact and attending ward / department meetings when required.
- Be able to manage this physically demanding role which involve moving, handling and checking of goods for much of the working day.
- Have previous experience of working in a similar store's areas / retail environment.
- Have good written and verbal communication skills
- Have General IT skills keyboard skills
- Have Good standard of numeracy and literacy
Please note that this is a practical, hands-on role involving the movement and handling of goods on a daily basis. Candidates should be comfortable undertaking the physical duties associated with the position, for more details please see attached job description.
Please note that this position is not eligible for visa sponsorship.
Main duties of the job
The Department requires an enthusiastic, self motivated individual to assist in providing an efficient and cost effective materials management service to wards and departments at University Hospitals, Coventry.
Duties of this physically demanding role will include visiting areas, checking and agreeing stock levels and ordering and replenishing stocks. The individual will support all wards clinical and non clinical as well as Receipts and Distribution. The handling and moving of roll cages across the organisation into wards areas is key part of this role and the individual will need to be able to meet the physical and operational demands of the Trust.
- Provide the level of service required by the Trust from the Materials Management function.
- Implement and manage the materials management function at ward / department level, acting as a primary point of contact and attending ward / department meetings when required.
- Undertake weekly ward stock takes, capture requirements using electronic automatic data capture equipment and input data as required on to computerised ordering system.
- Support the expansion of the Materials Management function across the remaining wards and departments within the Trust in accordance with the proposed Materials Management 'roll out' plan
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
218-AC-B3-8292429
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Ensure stock items delivered are correct and that agreed stock levels are maintained.
- Continually develop and improve the relationships between the Procurement department and the ward staff.
- In accordance with department procedures, produce detailed spreadsheets for each materials management location and carry out periodic stock reviews.
- Develop a sound knowledge of products used on wards and department. Produce stock usage reports in order to highlight purchasing trends and to achieve standardisation of products across the Trust.
- Plan regular meetings with Ward/Dept Managers to agree accurate stock levels and stock rationalisation and persuade Ward/Dept Managers to use the most cost-effective products. Report all savings achieved to the Head of Procurement...
- Liaise with Suppliers regarding delivery arrangements and returns including shortages discrepancies, damaged goods and plan delivery and return schedules.
- Provide training and supervision to new staff in use of data capture system and on-line ordering systems and assist in their induction and development. Monitor progress of new staff and report to the Materials Management Supervisor or Stock Management Co-ordinator.
- Produce reports and analyse data relating to stock levels, purchasing activity, highlight purchasing trends and to achieve standardisation of products across the Trust.
- Assess problem situations and determine the most appropriate course of action for resolving issues on non-deliveries, lost or damaged goods and/or arranging returns.
- Act responsibly and respectfully when aiding with patients and visitors.
- Implement Departmental and Trust policies, procedures, make comments and suggestions that assist in the continual development and improvement of the Materials Management service.
For further details of the job role please see attached job description.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Please note that this is a practical, hands-on role involving the movement and handling of goods on a daily basis. Candidates should be comfortable undertaking the physical duties associated with the position, for more details please see attached job description.
Job description Job responsibilities Ensure stock items delivered are correct and that agreed stock levels are maintained. Continually develop and improve the relationships between the Procurement department and the ward staff. In accordance with department procedures, produce detailed spreadsheets for each materials management location and carry out periodic stock reviews. Develop a sound knowledge of products used on wards and department. Produce stock usage reports in order to highlight purchasing trends and to achieve standardisation of products across the Trust. Plan regular meetings with Ward/Dept Managers to agree accurate stock levels and stock rationalisation and persuade Ward/Dept Managers to use the most cost-effective products. Report all savings achieved to the Head of Procurement... Liaise with Suppliers regarding delivery arrangements and returns including shortages discrepancies, damaged goods and plan delivery and return schedules. Provide training and supervision to new staff in use of data capture system and on-line ordering systems and assist in their induction and development. Monitor progress of new staff and report to the Materials Management Supervisor or Stock Management Co-ordinator. Produce reports and analyse data relating to stock levels, purchasing activity, highlight purchasing trends and to achieve standardisation of products across the Trust. Assess problem situations and determine the most appropriate course of action for resolving issues on non-deliveries, lost or damaged goods and/or arranging returns. Act responsibly and respectfully when aiding with patients and visitors. Implement Departmental and Trust policies, procedures, make comments and suggestions that assist in the continual development and improvement of the Materials Management service. For further details of the job role please see attached job description. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Please note that this is a practical, hands-on role involving the movement and handling of goods on a daily basis. Candidates should be comfortable undertaking the physical duties associated with the position, for more details please see attached job description.
Person Specification
Qualifications
Essential
- oComputer literacy including Microsoft Word, Outlook and Excel. oEducated to GCSE or equivalent standard.
Desirable
- oHandling & Moving Training (with appropriate certification)
Experience
Essential
- oMaterial management experience. oExperience in handling & moving heavy roll - cages & packages.
Desirable
- oExperience of stock control /materials management systems within NHS.
Knowledge
Essential
- oKnowledge of materials management processes & procedures and use of data capture and ordering systems.
Skills and Abilities
Essential
- oAbility to communicate effectively with customers & suppliers. oAbility to analyse data, make decisions and own & resolve problems. oSkilled in the movement, handling & storage of goods. oAbility to work on own initiative & to prioritise and organise own workload.
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualifications Essential oComputer literacy including Microsoft Word, Outlook and Excel. oEducated to GCSE or equivalent standard. Desirable oHandling & Moving Training (with appropriate certification) Experience Essential oMaterial management experience. oExperience in handling & moving heavy roll - cages & packages. Desirable oExperience of stock control /materials management systems within NHS. Knowledge Essential oKnowledge of materials management processes & procedures and use of data capture and ordering systems. Skills and Abilities Essential oAbility to communicate effectively with customers & suppliers. oAbility to analyse data, make decisions and own & resolve problems. oSkilled in the movement, handling & storage of goods. oAbility to work on own initiative & to prioritise and organise own workload. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Trainee / Specialist Biomedical Scientist, Histology
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357433
Job summary
Applications are invited from Biomedical Scientists who are interested in joining our excellent team in the Cellular Pathology Department. The Histology laboratories are based at University Hospital in Coventry and at South Warwick and provide a diagnostic pathology service for the Coventry and Warwickshire Pathology Services and handle over 300,00 slides per year.
The successful candidate will HCPC registered and hold the IBMS specialist portfolio in Cellular Pathology. You will be expected to undertake routine and specialist histopathology including immunohistochemistry, special stains, laboratory QC and some dissection work, and will possess knowledge and skill levels enabling you to work both independently; supervising other lab staff as appropriate; and under the supervision of senior biomedical scientists to maintain a cross-site histology service.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
You will participate fully in the laboratory shift system; which currently comprises working 37.5 hours between 07:00 to 19:00 and includes weekend working on a rotational basis. This is a full time position.
Technical:
- Daily perform routine and specialised diagnostic services on patient or environmental samples containing potentially infectious material.
- To carry out routine maintenance on analytical equipment as required and in accordance with standard operating procedures.
- To carry out equipment and method troubleshooting, advise the Section Manager of situations requiring further action, work with service engineers on fault resolution.
- To prepare, store and use reagents required for laboratory investigations.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
218-HSS-B6-8290396
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
The Cellular Pathology service is a rapidly expanding part of the Coventry and Warwickshire Pathology Network, which is based on the hospital sites at Coventry (University Hospital), Nuneaton (George Eliot Hospital) and Warwick (South Warwickshire Hospital). It offers a comprehensive range of Pathology services to a population of approximately 1 million Coventry and Warwickshire residents and has a close relationship with the Medical school at Warwick University. The network offers an excellent opportunity to those seeking employment in a modern, innovative and high-profile organisation. We have digital slide scanning on both sites and we scan 100% of slides at UHCW including screening cases.
Main responsibilities:
- To perform manual, semi-automated and fully-automated laboratory investigations to exacting medical and scientific standards according to Standard Operating Procedures.
- Interpretation of diagnostic investigations and be responsible for the validity of results and ensure accuracy and precision as specified by laboratory protocols and procedures
- To report to the Section Manager any instance or event which may cause a service delivery failure, but be fully involved in the resolution of such events.
- To develop and investigate new techniques or analysers as required by the changing needs of the service.
- To ensure that all results are reported within the agreed turnaround time and to take remedial action, for example communicating appropriately with colleagues and managers.
- Work to meet laboratory performance targets as directed by senior staff.
- To use departmental resources efficiently and ensure reagents and consumables are ordered when approaching minimum stock levels.
- To participate in the review and update of Standard Operating Procedures and health and safety documentation including COSHH and workplace risk assessments by commenting or proposing changes.
- To measure and monitor the accuracy and imprecision of laboratory investigations using appropriate quality control procedures.
- Act appropriately in the event of a technical/analytical non-conformity and appropriately inform the Section Manager. Decide with appropriate liaison with senior staff the subsequent level of investigation and reporting.
- Participate in external and internal quality assurance schemes and vertical and horizontal audits as directed by senior staff.
- To ensure that records are kept up to date and stored safely to ensure compliance the ISO15189 standard.
- Promote a culture of quality throughout the laboratory.
For further details of the role please see the attached job description.
All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders
Job description Job responsibilities The Cellular Pathology service is a rapidly expanding part of the Coventry and Warwickshire Pathology Network, which is based on the hospital sites at Coventry (University Hospital), Nuneaton (George Eliot Hospital) and Warwick (South Warwickshire Hospital). It offers a comprehensive range of Pathology services to a population of approximately 1 million Coventry and Warwickshire residents and has a close relationship with the Medical school at Warwick University. The network offers an excellent opportunity to those seeking employment in a modern, innovative and high-profile organisation. We have digital slide scanning on both sites and we scan 100% of slides at UHCW including screening cases. Main responsibilities: To perform manual, semi-automated and fully-automated laboratory investigations to exacting medical and scientific standards according to Standard Operating Procedures. Interpretation of diagnostic investigations and be responsible for the validity of results and ensure accuracy and precision as specified by laboratory protocols and procedures To report to the Section Manager any instance or event which may cause a service delivery failure, but be fully involved in the resolution of such events. To develop and investigate new techniques or analysers as required by the changing needs of the service. To ensure that all results are reported within the agreed turnaround time and to take remedial action, for example communicating appropriately with colleagues and managers. Work to meet laboratory performance targets as directed by senior staff. To use departmental resources efficiently and ensure reagents and consumables are ordered when approaching minimum stock levels. To participate in the review and update of Standard Operating Procedures and health and safety documentation including COSHH and workplace risk assessments by commenting or proposing changes. To measure and monitor the accuracy and imprecision of laboratory investigations using appropriate quality control procedures. Act appropriately in the event of a technical/analytical non-conformity and appropriately inform the Section Manager. Decide with appropriate liaison with senior staff the subsequent level of investigation and reporting. Participate in external and internal quality assurance schemes and vertical and horizontal audits as directed by senior staff. To ensure that records are kept up to date and stored safely to ensure compliance the ISO15189 standard. Promote a culture of quality throughout the laboratory. For further details of the role please see the attached job description. All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders
Person Specification
Qualification
Essential
- oBiomedical Science degree acceptable to the HCPC or equivalent qualification oCurrent registration with HCPC as a Biomedical Scientist. oCommitment to work towards completion of the IBMS Specialist Diploma. oEvidence of CPD.
Experience
Essential
- oAt least 12 months post registration and NHS experience.
Desirable
- oEvidence of recent laboratory experience. oEvidence of problem solving/ troubleshooting.
Knowledge
Essential
- oDemonstrate a broad-based knowledge in Pathology in required discipline.
Skills & Abilities
Essential
- oBe able to speak, receive and issue instructions without risk of misunderstanding. oBe able to follow complex documents such as a standard operating procedure. oHigh level of accuracy and attention to detail. oIT and keyboard skills.
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualification Essential oBiomedical Science degree acceptable to the HCPC or equivalent qualification oCurrent registration with HCPC as a Biomedical Scientist. oCommitment to work towards completion of the IBMS Specialist Diploma. oEvidence of CPD. Experience Essential oAt least 12 months post registration and NHS experience. Desirable oEvidence of recent laboratory experience. oEvidence of problem solving/ troubleshooting. Knowledge Essential oDemonstrate a broad-based knowledge in Pathology in required discipline. Skills & Abilities Essential oBe able to speak, receive and issue instructions without risk of misunderstanding. oBe able to follow complex documents such as a standard operating procedure. oHigh level of accuracy and attention to detail. oIT and keyboard skills. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
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Posted 24 day(s) ago
Reference: 2357432
Job summary
The new Barts Heart Centre has brought together the services of some of the best cardiovascular experts in the country who will work together to create a single specialist centre for cardiovascular disease to cover all our local communities.
You will be joining us at an incredibly exciting time, as we realise a once-in-a-lifetime opportunity to improve services for today's patients and future generations and create a world class cardiovascular service. This post is for our Thoracic and Robotics Theatres.
The development of a new centre has created vacancies for Band 5 senior cardiothoracic scrub practitioners. We are looking to recruit skilled and experienced individuals who are looking for a new challenge. They will be providing clinical leadership support across the cardiac surgical programme delivered in a new 10 theatre complex with cardiac, thoracic, Robotic and thorocoabdominal aneurysm surgery, complex electrophysiology cases and the nationally recognised Heart Attack Centre which services North and East London. There is the opportunity to develop leadership skills, mentorship and development of junior staff members and look towards opportunities for further academic studies. There is the opportunity to develop your leadership skills, spend time mentoring junior staff and reinforcement of safe practice within a large theatre setting.
Main duties of the job
Be a proficient practitioner in Cardiothoracic Theatres, the post holder acts as a professional role model and Clinical Teacher. He/she also provides effective mentorship and supervision, participating in the education and training of nursing and non-nursing staff.To ensure safe, efficient timely individualised care is delivered in line with Local and National targets .
We offer a wide range of development opportunities including extensive mandatory training, Band 6 development programme, the opportunity for further academic studies and attendance at external conferences and courses.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
259-8313370SBH
Job locations
St. Bartholomew's Hospital
London
EC1A 7BE
United Kingdom
Job description
Job responsibilities
If you like the sound of this exciting opportunity we would like to hear from you.
For further discussion, please contact Karine Pearson, Theatre Manager,
[email protected]. 02034656156
Job description Job responsibilities If you like the sound of this exciting opportunity we would like to hear from you. For further discussion, please contact Karine Pearson, Theatre Manager, [email protected]. 02034656156
Person Specification
Qualifications
Essential
- Registered Nurse.
- Evidence of continuing professional development / education
Desirable
- Recognised post graduate Theatre course. ENB176
- Mentorship Course
Experience
Essential
- More than 12 months post registration experience
- Previous Theatre experience
- Current surgical experience
- Willingness to achieve set objectives
Skills
Essential
- Ability to work as a team member and use own initiative
- Problem solving and analytical skills
- Planning, delivering and evaluating care
- Able to use initiative
- Proven communication skills both oral and in writing
- Able to prioritize and meet deadlines
Person Specification Qualifications Essential Registered Nurse. Evidence of continuing professional development / education Desirable Recognised post graduate Theatre course. ENB176 Mentorship Course Experience Essential More than 12 months post registration experience Previous Theatre experience Current surgical experience Willingness to achieve set objectives Skills Essential Ability to work as a team member and use own initiative Problem solving and analytical skills Planning, delivering and evaluating care Able to use initiative Proven communication skills both oral and in writing Able to prioritize and meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Barts Health NHS Trust
Address
St. Bartholomew's Hospital
London
EC1A 7BE
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Barts Health NHS Trust
Address
St. Bartholomew's Hospital
London
EC1A 7BE
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
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Posted 24 day(s) ago
Reference: 2357431
Job summary
We are looking for a part time receptionist to work 4 days per week within a very busy and friendly General Practice team. Working days will be Monday, Tuesday, Thursday and Friday. All shifts are 6 hours between 08.00 and 18.30. There is a Saturday shift 09.00 - 17.00 2-3 times per year payable at an enhanced rate
Main responsibilities will be to cover the front desk and phones. Experience with EMIS is an advantage but training will be given. Although the role will primarily be covering the front desk and answering the phones you will also be required to deal with general administration and reception duties which may include, dealing with queries, electronic consultation requests, scanning and tasks from clinicians along with bookings and cancelling appointments.
The ideal candidate will have excellent communication skills, be hardworking, friendly, reliable and able to work on their own as well as part of a team.
Main duties of the job
Provide general admin assistance to the practice team and project a positive and friendly image to patients and other visitors both face to face and via the telephone.
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures, make new & follow-up appointment
Give results of investigations / tests, i.e. blood, urine etc. to patient
Enter patient information on to the computer as required
Open and close the premises as necessary
Effectively manage own time, workload & resources
An understanding, acceptance and adherence to the need for strict confidentiality
Any other general tasks as deemed appropriate to the post as requested by the Reception Team Leader or the Practice Manager
About us
We are a large and very busy surgery with over 15,000 patients.
We have 5 GP partners, 4 salaried GP's, 3 Nurses and 3 Health Care Assistants. We are also a training practice and currently have 5 GP trainees.
We are a friendly, encouraging and supportive team.
We offer the NHS Pension Scheme and four weeks annual leave plus bank holidays which is pro-rata.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1475-26-0009
Job locations
Pilgrims Way
Dartford
DA1 1QY
United Kingdom
Job description
Job responsibilities
RECEPTIONIST
JOB TITLE: RECEPTIONIST
REPORTS TO: Reception Team Lead
HOURS: We are able to offer a maximum of 24 hours per week over 4 days covering a mixture of shifts starting and finishing times as below
7.30am - 1.30pm
12.30 - 6.30pm
This will include a late night (2pm - 8pm) as well as the occasional Saturday on a rota basis.
Job Summary:
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Supervisor/ Assistant Practice Manager/Practice Manager, dependent on current and evolving Practice workload and staffing levels:
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
- Maintaining and monitoring the Practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information clearly and correctly
- Filing and retrieving paperwork
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying and scanning
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Carrying out any other duties as requested.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Be responsible for own training ensuring mandatory training is up to date and undertaken when required.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Job description
Job responsibilities
RECEPTIONIST
JOB TITLE: RECEPTIONIST
REPORTS TO: Reception Team Lead
HOURS: We are able to offer a maximum of 24 hours per week over 4 days covering a mixture of shifts starting and finishing times as below
7.30am - 1.30pm
12.30 - 6.30pm
This will include a late night (2pm - 8pm) as well as the occasional Saturday on a rota basis.
Job Summary:
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Supervisor/ Assistant Practice Manager/Practice Manager, dependent on current and evolving Practice workload and staffing levels:
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
- Maintaining and monitoring the Practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information clearly and correctly
- Filing and retrieving paperwork
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying and scanning
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Carrying out any other duties as requested.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Be responsible for own training ensuring mandatory training is up to date and undertaken when required.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification
Experience
Essential
- Experience of working with the general public.
- Clear, polite telephone manner.
- Competent in the use of Office and IT.
- Effective time management skills.
- Polite and confident.
- Flexible and cooperative.
- Team Player.
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
- Experience of using Emis Web
Person Specification
Experience
Essential
- Experience of working with the general public.
- Clear, polite telephone manner.
- Competent in the use of Office and IT.
- Effective time management skills.
- Polite and confident.
- Flexible and cooperative.
- Team Player.
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
- Experience of using Emis Web
Employer details
Employer name
Dr C.J. Shimmins & Partners
Address
Pilgrims Way
Dartford
DA1 1QY
United Kingdom
Employer's website
http://www.drshimminsandpartners.nhs.uk/welcome,48325.htm (Opens in a new tab)
Employer details
Employer name
Dr C.J. Shimmins & Partners
Address
Pilgrims Way
Dartford
DA1 1QY
United Kingdom
Employer's website
http://www.drshimminsandpartners.nhs.uk/welcome,48325.htm (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Specialist Pharmacist, Interface, Formulary and Medicines Value
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357430
Job summary
An exciting and rare opportunity has arise to join the UHCW Pharmacy team as the Senior Pharmacist - Interface, Formulary and Medicines Value.
This post is pivotal both within the pharmacy department and across the wider Trust and system.
For the successful candidate this will provide the opportunity to lead in an innovative way with autonomy and support, to help shape the future of medicines access to patients at UHCW.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
The primary role of this specialist post is to support the effective, decision making and management of the medicines formulary across UHCW.
This will include the introduction of new medications, audit / management of existing practice and joint work across the interface with primary care colleagues to ensure the cost effective evidence based use of medicines across the system.
To scope, lead and facilitate on agreed projects affecting medicines across the primary / secondary care interface to ensure best value and practice for the NHS.
The post holder will provide expert support to healthcare professionals to align to our robust medicines optimisation principals upon the development and introduction of new medications both within UHCW and across the wider system.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year + EDC
Contract
Permanent
Working pattern
Full-time
Reference number
218-HC-B8A-8291973
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Review outcomes of the Area Prescribing Committee and work with secondary care consultants and pharmacists to implement, supporting the changeover of treatment for patients to formulary choices where appropriate.
- To support Trust clinicians in the preparation of APC applications.
- To work with GPs and Practice Pharmacy teams to support changes in formulary or education regarding drugs within secondary care practice.
- Lead the proactive review and management of the formulary from a secondary care perspective, supporting prescribing decision making.
- To contribute and lead where appropriate, in the delivery of WRP and cost-effective prescribing appropriate to this role and in both primary and secondary care.
- Lead on interface projects which look to improve cost effectiveness and/or safety of prescribing.
- Review and maintain the management of shared care protocols where appropriate. Lead on resolution of GP refusals, ensuring patients receive their medicines in a timely manner with the most appropriate clinician maintaining responsibility for their prescription and care. Co-ordinate this activity with the Pharmacy Homecare Team where appropriate and the High Cost Drugs Team in order to make sure the medication is charged to the correct budget.
- Co-ordinate subgroups of the APC to develop specific guidelines ensuring that relevant stakeholders are included. Where possible, ensure that guidelines are produced that are consistent and relevant in both primary and secondary care.
- Liaise with other senior pharmacists within partner organisation (including any outsourced secondary care pharmacy services) to ensure delivery of the health communitys objectives and targets. Support primary and secondary care pharmacists to implement the activities of the Coventry and Warwickshire Area Prescribing Committee.
- Respond to interface enquiries from healthcare professionals, staff, patients and public within the Coventry and Warwickshire area. This may include liaison work with the ICB Medicines Optimisation team.
This role will be responsible for managing and maintaining the cost effective introduction and use of medications across UHCW and the wider system.
For further details of the role please see the attached job description.
Job description Job responsibilities Review outcomes of the Area Prescribing Committee and work with secondary care consultants and pharmacists to implement, supporting the changeover of treatment for patients to formulary choices where appropriate. To support Trust clinicians in the preparation of APC applications. To work with GPs and Practice Pharmacy teams to support changes in formulary or education regarding drugs within secondary care practice. Lead the proactive review and management of the formulary from a secondary care perspective, supporting prescribing decision making. To contribute and lead where appropriate, in the delivery of WRP and cost-effective prescribing appropriate to this role and in both primary and secondary care. Lead on interface projects which look to improve cost effectiveness and/or safety of prescribing. Review and maintain the management of shared care protocols where appropriate. Lead on resolution of GP refusals, ensuring patients receive their medicines in a timely manner with the most appropriate clinician maintaining responsibility for their prescription and care. Co-ordinate this activity with the Pharmacy Homecare Team where appropriate and the High Cost Drugs Team in order to make sure the medication is charged to the correct budget. Co-ordinate subgroups of the APC to develop specific guidelines ensuring that relevant stakeholders are included. Where possible, ensure that guidelines are produced that are consistent and relevant in both primary and secondary care. Liaise with other senior pharmacists within partner organisation (including any outsourced secondary care pharmacy services) to ensure delivery of the health communitys objectives and targets. Support primary and secondary care pharmacists to implement the activities of the Coventry and Warwickshire Area Prescribing Committee. Respond to interface enquiries from healthcare professionals, staff, patients and public within the Coventry and Warwickshire area. This may include liaison work with the ICB Medicines Optimisation team. This role will be responsible for managing and maintaining the cost effective introduction and use of medications across UHCW and the wider system. For further details of the role please see the attached job description.
Person Specification
Qualifications
Essential
- oMaster's degree in pharmacy o+ 1 year trainee pharmacist training (or equivalent) oRegistered as a practising pharmacist with the GPhC oPost-graduate Diploma in Clinical Pharmacy or equivalent experience oEvidence of CPD
Desirable
- oMember of a professional organisation (eg Royal College of Pharmacy) oPharmacy or Pharmacy Practice related MSc oIndependent Prescriber
Experience
Essential
- oSuitable experience dealing with complex clinical situations in hospital oSuitable and relevant hospital pharmacy experience post registration oExperienced at working with and influencing senior medical and nursing staff
Desirable
- oExperience at a directorate pharmacist level. oExperience in line managing staff and conducting appraisals.
Knowledge
Essential
- oGood sound clinical pharmacy knowledge oUp-to-date knowledge of Medicines legislation oAn understanding on how medications are introduced into a hospital.
Desirable
- oGood specialist knowledge of areas of clinical responsibility
Skills
Essential
- oTo communicate effectively in a calm, courteous manner to patients and all levels of ocolleagues oAble to present clinical and ocomplex information to groups and individuals oAble to provide out-of-hours emergency duty commitment oInterest in developing others and motivating them oCommitted to own personal development oProfessional attitude and appearance oAble to meet deadlines and manage their time effectively oAble to work alone and in a team oGood presentation skills
Desirable
- oGood negotiating skills oGood leadership and management ability oAble to work under pressure and meet short deadlines
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualifications Essential oMaster's degree in pharmacy o+ 1 year trainee pharmacist training (or equivalent) oRegistered as a practising pharmacist with the GPhC oPost-graduate Diploma in Clinical Pharmacy or equivalent experience oEvidence of CPD Desirable oMember of a professional organisation (eg Royal College of Pharmacy) oPharmacy or Pharmacy Practice related MSc oIndependent Prescriber Experience Essential oSuitable experience dealing with complex clinical situations in hospital oSuitable and relevant hospital pharmacy experience post registration oExperienced at working with and influencing senior medical and nursing staff Desirable oExperience at a directorate pharmacist level. oExperience in line managing staff and conducting appraisals. Knowledge Essential oGood sound clinical pharmacy knowledge oUp-to-date knowledge of Medicines legislation oAn understanding on how medications are introduced into a hospital. Desirable oGood specialist knowledge of areas of clinical responsibility Skills Essential oTo communicate effectively in a calm, courteous manner to patients and all levels of ocolleagues oAble to present clinical and ocomplex information to groups and individuals oAble to provide out-of-hours emergency duty commitment oInterest in developing others and motivating them oCommitted to own personal development oProfessional attitude and appearance oAble to meet deadlines and manage their time effectively oAble to work alone and in a team oGood presentation skills Desirable oGood negotiating skills oGood leadership and management ability oAble to work under pressure and meet short deadlines Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
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Customer Service Centre And Switchboard Team Leader
University Hospitals of Leicester NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2357429
Job summary
The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust.
Acting as the first point of contact for frontline staff, the Team leader will oversee the day to day management of the customer service and switchboard teams ensuring the effective delivery of services.
Main duties of the job
As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will identify training needs, provide on-going support to advisors and operators and to ensure adherence to established procedures and policies. The Team Leader will maintain accurate staff records, coordinate mandatory training and conduct annual appraisals to support staff development and performance.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
358-8104065-COR-A
Job locations
Leicester Royal Infirmary
Infirmary Square
Leicester
LE1 5WW
United Kingdom
Job description
Job responsibilities
To provide a comprehensive service for receiving and initiating calls from external and internal sources, be competent in operating an AC-Win PC Based Console/or similar system.
Efficient processing of telephone calls received into the switchboard and helpdesk ensuring all service requests and queries are handled in line with policy and procedure
Operation of internal bleep/pager and mobile telephone systems
Providing a welcoming service for routine enquires and assistance to staff users and the general public, ensuring appropriate assistance is provided.
Carrying out all emergency procedures relating to any hospital alerts/alarms i.e. cardiac arrest, equipment alarms, major incidents, fire alerts, security/police response, Major Haemorrhage and any other emergencies that may arise. At all times working within job role following Trust policies and procedures.
On Call Service: To contact staff as required/needed by the trust in accordance with the hospitals procedures, duties are to maintain such records and contact procedures as may be required.
To Coordinate and assign out of hours estates jobs to Engineers and escalate any concerns to the on call estate managers when necessary.
To facilitate the On Call room booking process for On call doctors and arrange any subsequent cleaning with the Domestic Team.
Testing Emergency Telephones, Fire bleeps and Cardiac Arrest bleeps ensuring all relevant documentation are accurately completed
Fault Reporting: Issue and record replacement of telephone handsets when extension faults occur.
To arrange for the exchange of bleeps when medical staff change disciplines etc. and record details within relevant documentation.
To maintain telephone directory ensuring data is accurate and up to date.
In-Patient Enquires: Accessing In-Patient (HISS/Alfa List/or similar) system enquiries and forwarding the callers to the correct destination.
Become a competent super-user of the Evolution, Transport Market place, Medi Rota, Netcall and Optima systems.
To provide cover for annual leave/absences and sickness where and when required (sometimes at short notice) in order that the switchboards and CSC are manned at all times.
Monitor and manage the annual leave for Team, maintaining entry on Optima.
Monitor sickness/absence in accordance with the Trusts sickness absence policy with escalation to Management where appropriate. To carry out return to work discussions with advisors and conduct regular 1 to 1 meetings to support health and wellbeing.
Manage the CSC advisors and Switchboard operators roster, ensuring this rota is covered 24/7, and ensure that any gaps or difficulties are escalated to Management.
Bank and Public Holidays: To provide cover when required to provide a constant service.
Carrying out administration duties when required.
Ensure the team are aware of HR policies and relevant Trust policies.
Manage the teams professional development - including mandatory training and educational courses. Offer guidance and support to new starters ensuring they receive adequate training.
Identify any training needs within the team and create training plans to support staff development and improvement. Address any aspects of performance in accordance with trust policy.
Observing and monitoring the team ensuring they are working safely
Maintaining good relationships and communications with colleagues working together to provide high quality service in line with operational objectives
Produce the necessary reports to substantiate the monthly performance statistics
Making decision regarding service delivery and the priority of work. Where conflicting priorities arise, assess the task and direct staff appropriately within guidelines and protocols.
Be the first point of escalation for the staff and provide support and guidance. To further escalate any issues to Management.
To Monitor the Facilities helpdesk inbox and Switchboard management inbox daily and respond to any service request received via email and complaints.
Help ensure the requirements of a 24/7 helpdesk service and Switchboard are met by being flexible with shifts, providing cover out of hours as required.
Job description
Job responsibilities
To provide a comprehensive service for receiving and initiating calls from external and internal sources, be competent in operating an AC-Win PC Based Console/or similar system.
Efficient processing of telephone calls received into the switchboard and helpdesk ensuring all service requests and queries are handled in line with policy and procedure
Operation of internal bleep/pager and mobile telephone systems
Providing a welcoming service for routine enquires and assistance to staff users and the general public, ensuring appropriate assistance is provided.
Carrying out all emergency procedures relating to any hospital alerts/alarms i.e. cardiac arrest, equipment alarms, major incidents, fire alerts, security/police response, Major Haemorrhage and any other emergencies that may arise. At all times working within job role following Trust policies and procedures.
On Call Service: To contact staff as required/needed by the trust in accordance with the hospitals procedures, duties are to maintain such records and contact procedures as may be required.
To Coordinate and assign out of hours estates jobs to Engineers and escalate any concerns to the on call estate managers when necessary.
To facilitate the On Call room booking process for On call doctors and arrange any subsequent cleaning with the Domestic Team.
Testing Emergency Telephones, Fire bleeps and Cardiac Arrest bleeps ensuring all relevant documentation are accurately completed
Fault Reporting: Issue and record replacement of telephone handsets when extension faults occur.
To arrange for the exchange of bleeps when medical staff change disciplines etc. and record details within relevant documentation.
To maintain telephone directory ensuring data is accurate and up to date.
In-Patient Enquires: Accessing In-Patient (HISS/Alfa List/or similar) system enquiries and forwarding the callers to the correct destination.
Become a competent super-user of the Evolution, Transport Market place, Medi Rota, Netcall and Optima systems.
To provide cover for annual leave/absences and sickness where and when required (sometimes at short notice) in order that the switchboards and CSC are manned at all times.
Monitor and manage the annual leave for Team, maintaining entry on Optima.
Monitor sickness/absence in accordance with the Trusts sickness absence policy with escalation to Management where appropriate. To carry out return to work discussions with advisors and conduct regular 1 to 1 meetings to support health and wellbeing.
Manage the CSC advisors and Switchboard operators roster, ensuring this rota is covered 24/7, and ensure that any gaps or difficulties are escalated to Management.
Bank and Public Holidays: To provide cover when required to provide a constant service.
Carrying out administration duties when required.
Ensure the team are aware of HR policies and relevant Trust policies.
Manage the teams professional development - including mandatory training and educational courses. Offer guidance and support to new starters ensuring they receive adequate training.
Identify any training needs within the team and create training plans to support staff development and improvement. Address any aspects of performance in accordance with trust policy.
Observing and monitoring the team ensuring they are working safely
Maintaining good relationships and communications with colleagues working together to provide high quality service in line with operational objectives
Produce the necessary reports to substantiate the monthly performance statistics
Making decision regarding service delivery and the priority of work. Where conflicting priorities arise, assess the task and direct staff appropriately within guidelines and protocols.
Be the first point of escalation for the staff and provide support and guidance. To further escalate any issues to Management.
To Monitor the Facilities helpdesk inbox and Switchboard management inbox daily and respond to any service request received via email and complaints.
Help ensure the requirements of a 24/7 helpdesk service and Switchboard are met by being flexible with shifts, providing cover out of hours as required.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- GCSE's in English and Maths or NVQ 3 Diploma or equivalent experience
- Basic team leadership/supervision certificate or experience.
- Administration 2/RSA/OCR Stage II or equivalent.
- Good working knowledge of and computer literate with knowledge and experience of using word, Microsoft outlook and excel.
Desirable
- RSA/OSR stage III
- Experience of using a database.
- Experience of using a CAFM system.
Experience
Essential
- Working in a Call Centre or Switchboard environment Proven administration and secretarial skills experience.
- The use of IT and associated software systems and telephone communications systems.
Desirable
- Previous experience in staff management or evidence of ability to deal effectively with people.
- Experience of working within a busy healthcare/complex environment
Communication and relationship skills
Essential
- Good interpersonal skills, Excellent verbal and written communication skills
- Ability to motivate others to achieve positive outcomes.
- Ability to display initiative.
- Able to deal with, at times, contentious and sensitive issues in appropriate manner
- Ability to work as a team member
- Ability to meet strict deadlines
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training & Qualifications
Essential
- GCSE's in English and Maths or NVQ 3 Diploma or equivalent experience
- Basic team leadership/supervision certificate or experience.
- Administration 2/RSA/OCR Stage II or equivalent.
- Good working knowledge of and computer literate with knowledge and experience of using word, Microsoft outlook and excel.
Desirable
- RSA/OSR stage III
- Experience of using a database.
- Experience of using a CAFM system.
Experience
Essential
- Working in a Call Centre or Switchboard environment Proven administration and secretarial skills experience.
- The use of IT and associated software systems and telephone communications systems.
Desirable
- Previous experience in staff management or evidence of ability to deal effectively with people.
- Experience of working within a busy healthcare/complex environment
Communication and relationship skills
Essential
- Good interpersonal skills, Excellent verbal and written communication skills
- Ability to motivate others to achieve positive outcomes.
- Ability to display initiative.
- Able to deal with, at times, contentious and sensitive issues in appropriate manner
- Ability to work as a team member
- Ability to meet strict deadlines
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Leicester Royal Infirmary
Infirmary Square
Leicester
LE1 5WW
United Kingdom
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Leicester Royal Infirmary
Infirmary Square
Leicester
LE1 5WW
United Kingdom
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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