Job description

Job responsibilities

Main Duties of the Role

The successful candidate will be responsible for the day-to-day supervision, co-ordination and development of the Care Navigation team, ensuring patients receive a professional, efficient and compassionate service. They will work closely with the Practice Manager and Assistant Manager to support the smooth running of reception services and contribute to wider practice operations.

The role combines leadership, operational management and patient-facing responsibilities and requires excellent communication, organisational and problem-solving skills. The successful applicant should be able to work independently, use their own initiative and work collaboratively as part of a wider team.

Care Navigation and Leadership Responsibilities

• Provide day-to-day leadership and management of the Care Navigation team.
• Support, motivate and develop team members, providing guidance and coaching where required.
• Monitor workloads and ensure key daily tasks are completed efficiently and effectively.
• Manage day-to-day operational issues and support staff in resolving challenges.
• Lead and support annual appraisals and personal development discussions.
• Manage staffing levels, rota planning and leave requests to ensure appropriate service provision.
• Participate in recruitment, induction and onboarding of new team members.
• Co-ordinate and oversee training and development for reception staff.
• Facilitate regular team meetings, encouraging communication and continuous improvement.
• Assist with the preparation of staff communications and practice updates.
• Manage complex patient enquiries and informal complaints relating to reception services.
• Act as a key point of contact between reception staff, clinicians and management.
• Review existing systems and processes, making recommendations to improve efficiency, quality and patient experience.
• Support effective utilisation of clinical appointments and appointment capacity.
• Monitor booking processes and help ensure patients are directed to the most appropriate service.
• Co-ordinate the Patient Participation Group, including meeting organisation, agendas and minutes.
• Manage communications relating to patients who have moved outside the practice boundary.
• Support health and safety responsibilities, including designated fire marshal duties.
• Ensure reception areas remain organised, well-equipped and professional at all times.
• Oversee practice deliveries and ensure compliance with cold chain requirements where applicable.
• Liaise with IT support providers regarding routine technical issues.

Reception Responsibilities

• Maintain flexibility to support reception operations during periods of annual leave, sickness or unexpected absence.
• Deal with telephone enquiries from patients and members of the public.
• Book appointments and home visits, ensuring patients are directed to the most appropriate clinician or service.
• Cancel and rearrange appointments where required.
• Process prescription requests and liaise with the pharmacy team as necessary.

Additional Responsibilities

The Care Co-ordinating Reception Manager may also be asked to:

• Participate in quality improvement work and audits.
• Support the delivery of QOF, contractual and regulatory requirements.
• Assist with seasonal vaccination campaigns and other health initiatives.
• Deputise for the Assistant Manager or Practice Manager during periods of absence.
• Undertake other duties appropriate to the role and level of responsibility.

Training and support will be provided, and the role will continue to develop as the successful candidate grows within the position.

Person Specification

Personal Qualities / Other Requirements

Essential

• Positive and professional approach
• Caring empathetic and patient-focused
• Confident and approachable
• Flexible and adaptable
• Motivated and enthusiastic
• Ability to use initiative and sound judgement
• Forward-thinking with a desire to improve services
• Honest reliable and trustworthy
• Calm and resilient under pressure
• Flexibility to work outside normal office hours when required.
• Commitment to maintaining confidentiality.
• Satisfactory DBS check.

Desirable

• Commitment to ongoing personal and professional development

Experience

Essential

• Experience working with the general public
• Experience in an administrative customer service or public-facing role
• Experience of working collaboratively within a team environment

Desirable

• Experience within General Practice, primary care or another healthcare setting
• Experience supervising leading mentoring or co-ordinating a team
• Experience in service co-ordination project work or process improvement
• Experience working with a range of healthcare professionals or multidisciplinary teams

Qualifications

Essential

• GCSE English Grade C or 4 or above and at least three other GCSEs or equivalent qualifications

Desirable

• A-Level qualification or equivalent
• AMSPAR qualification
• NVQ Level 2 in Health and Social Care
• Leadership or management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Corner Surgery

Address

117 Fylde Road

Southport

Merseyside

PR9 9XP

United Kingdom

Employer's website

https://www.thecornersurgery-southport.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice and Service Delivery

Work as an autonomous Urgent Care Practitioner across NEMS urgent care services, providing both telephone and face-to-face consultations.

Assess, examine, diagnose, treat and safely discharge or refer patients with undifferentiated urgent care presentations.

Make safe decisions around admission, transfer, referral, follow-up and safety-netting, working within professional competence and agreed local pathways.

Recognise and act on serious illness, clinical deterioration, safeguarding concerns, mental health risk and presentations that require escalation to another service.

Request and interpret appropriate investigations, including blood tests, urine tests, ECGs and imaging, in line with local policy, competence and relevant regulations.

Prescribe, review and advise on medicines within the post holders independent non-medical prescribing qualification, professional competence and agreed scope of practice.

Maintain clear, accurate and timely clinical records, including assessment findings, clinical reasoning, advice given, decisions made and onward plans.

Telephone Consultations

Undertake telephone consultations within Integrated Urgent Care Services, using safe clinical assessment, decision-making and documentation.

Recognise the limitations of remote assessment and arrange face-to-face review, ED attendance, ambulance response or other escalation where clinically required.

Provide clear advice and safety-netting to patients and carers, ensuring that the plan is understood and documented.

Undertake remote work from home where agreed after induction, provided that performance, KPIs, quality standards and information governance requirements are being met.

Face-to-Face Urgent Care

Undertake face-to-face consultations across NEMS urgent care services, including assessment of minor illness, minor injury and other appropriate urgent care presentations.

Carry out clinical procedures where trained, competent and required for patient care.

Provide safe clinical handover to ED, specialties, GPs, community services or other colleagues where ongoing care is required.

Support patient flow, streaming and redirection decisions where this forms part of the service model.

Team Working and Clinical Support

Work as an experienced member of the clinical team, supporting colleagues and the safe running of the service.

Provide advice and support to trainees, nurses, AHPs, UCAs and non-registered staff within own competence.

Support induction, learning and competency development where appropriate.

Escalate clinical or operational concerns early, particularly where patient safety, staffing, flow or professional practice may be affected.

Address unsafe practice or poor behaviour in a professional and proportionate way, escalating concerns where required.

Governance, Quality and Service Improvement

Contribute to a culture where incidents, complaints, audit, feedback and day-to-day operational learning are used to improve care.

Take part in incident reviews, significant event analysis, complaint responses and shared learning activity where required.

Support audit, quality improvement and service evaluation work across NEMS urgent care services.

Contribute to the development and review of clinical guidelines, SOPs, pathways and local standards, ensuring they are practical, evidence-based and relevant to the way services are delivered.

Use available data, feedback and clinical experience to support improvements in patient flow, clinical quality, productivity and patient experience.

Education and Professional Development

Maintain professional registration, mandatory training, clinical supervision, CPD and revalidation requirements.

Maintain an up-to-date portfolio showing competence, scope of practice, reflective learning and prescribing practice where applicable.

Share learning with colleagues through teaching, case discussion, supervision, peer review and practical shift-based support.

Support students, trainees and developing practitioners in a safe and constructive way, recognising their competence and learning needs.

Professional Responsibilities

Work within relevant NMC, HCPC or equivalent code of conduct NEMS policies and agreed scope of practice.

Communicate clearly with patients, carers and colleagues, particularly where information is complex, sensitive or distressing.

Involve patients in decisions about their care and ensure that consent, capacity and best-interest issues are considered and documented appropriately.

Maintain confidentiality and information governance standards at all times.

Work flexibly across NEMS sites and services where reasonably required, in line with service need, competence and contractual arrangements.

Undertake any other reasonable duties requested by a manager, where these are appropriate to the role, grade and competence of the post holder.

Act in a manner that reflects and promotes the values of NEMS.

Person Specification

Qualifications

Essential

• NMC, HCPC or equivalent professional standards
• Medico-legal aspects of autonomous urgent care practice and independent non-medical prescribing
• Assessment and management of urgent care presentations, including recognition of red flags and clinical deterioration
• Safeguarding adults and children
• Mental capacity, consent and mental health risk
• Confidentiality and information governance
• Clinical governance, audit, incident learning and quality improvement

Desirable

• Knowledge of NEMS services, local urgent care pathways and system partners
• National standards relevant to urgent care, out-of-hours and clinical assessment services

Skills and Abilities

Essential

• Able to make safe, autonomous clinical decisions and recognise when to seek advice or escalate
• Able to undertake safe telephone and face-to-face clinical assessment
• Explains complex situations in ways that are accessible to patients, carers and colleagues
• Maintains clear, accurate and timely clinical records
• Able to work under pressure and manage competing clinical priorities
• Able to work collaboratively with teams across professional and organisational boundaries
• Flexible and adaptable to changing service needs
• Commitment to patient centred care and safe service delivery

Desirable

• Competent in the use of Adastra, SystmOne, EMIS, Nervecentre or other relevant clinical systems
• Able to contribute to audit, service improvement and pathway development

Experience

Essential

• Experience of working clinically in a primary, community, urgent care, emergency care or out-of-hospital setting
• Experience of autonomous assessment and management of patients with undifferentiated urgent care presentations
• Experience of telephone or remote clinical assessment
• Experience of face-to-face urgent care consultations
• Experience of independent non-medical prescribing within professional competence and scope of practice

Desirable

• Experience working in Urgent Treatment Centres, GP Out-of-Hours, Clinical Assessment Services or Emergency Departments
• Experience of supervising, supporting or teaching other clinical staff or students

Knowledge

Essential

• NMC, HCPC or equivalent professional standards
• Medico-legal aspects of autonomous urgent care practice and independent non-medical prescribing
• Assessment and management of urgent care presentations, including recognition of red flags and clinical deterioration
• Safeguarding adults and children
• Mental capacity, consent and mental health risk
• Confidentiality and information governance
• Clinical governance, audit, incident learning and quality improvement

Desirable

• Knowledge of NEMS services, local urgent care pathways and system partners
• National standards relevant to urgent care, out-of-hours and clinical assessment services

Other

Essential

• The ability to work flexibly when required in line with the demands of the role
• Ability to undertake both telephone and face-to-face clinical work across NEMS services
• Willingness and ability to work across more than one NEMS site where this forms part of the agreed working pattern
• Ability to work remotely for telephone consultations where agreed following induction, and where KPIs and quality standards are being met

Desirable

• Full driving licence and the ability to travel between locations where multisite working is agreed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Forward House

Station Street

Nottingham

NG2 3AJ

United Kingdom

Employer's website

https://nemscbs.net/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Are you an experienced Room Lead ready for a new challenge or an Early Years Educator looking for the next step in your career? Join our Ofsted Outstanding rated First Steps NHS Nursery team!

Wed love to hear from Early Years Educators with a passion for nurturing and developing children and your colleagues as they grow. In return, we offer a rewarding career, working in amazing facilities, where you can make a difference to the children of NHS colleagues, plus youll receive a brilliant package of benefits.

We care for up to 129 children a day in five rooms with access to our different outdoor play spaces which include:

• a large Astroturf area
• a spacious woodland area
• an extensive full enclosed grass area

Were open for our:

• Breakfast club 7.00am 8.00am
• Core hours are 8.00am 6.00pm

As a Room Lead, Early Years Educator, youll use your creative flare and organisation skills to support your team to deliver a brilliant programme of fun, inclusive, learning activities for the children around their interests and care needs.

Drawing upon your knowledge of the Foundation Stage curriculum to develop the skills of the team within your room. Youll encourage the use of our fantastic outdoor spaces to benefit the children by experiencing different environments and developing their sense of the world and themselves.

The working day is extremely rewarding and involves both child and adult led learning opportunities with the children. Examples of these activities including sharing stories, dressing up, messy play, games, and above all, instilling a sense of fun!

Key duties:

• Be part of the team that creates a nurturing environment and delivers high standards of care and education
• Plan, implement, and evaluate activities to support the care and development of children attending our nursery
• Regularly update records regarding childrens progress and care, feeding back to parents/carers
• Encourage best practices and the development of staff knowledge and skills
• Ensure safeguarding standards are maintained
• Support to all other Childcare Services provision as required

About you

Wed love to hear from experienced, organised, and passionate qualified Early Years Educators, looking to progress or already in a Room Lead role.

Youre great with people of all ages but especially the children in your care, helping them to develop and grow through fun and play. Professional development is something you are keen to pursue as well as supporting your colleagues develop their skills.

A DBS check will be required, well cover the costs now and for renewals in the future.

About our team

Youll be supported by our experienced Nursery Manager and service leadership team who are passionate about Early Years Education and developing their team. Youll be joining Early Years Apprentices, Educators, Room Leads, SENDCOs and Deputy Managers.

Our two most important team members are our Axolotls Phil and Lizzie, who meet and greet everyone each day. Each room also has a fish tank which provides a calming spot for children to relax, share a story or even a song!

Why join us?

We can offer an extensive package of benefits. Working for the Royal Devon provides you with a whole host of additional benefits including:

• a 37.5 hour working week for full-time (2.5 hours a week less than other settings)
• hours condensed over four day giving you more free time (part-time also considered)
• access to brilliant discounts on big name brands and local companies, plus in our onsite cafes, restaurants, and shop
• fantastic holiday allowance 27 days if working a standard 5-day working week, that increases with service and bank holidays
• the chance to buy additional holiday
• salary sacrifice schemes to make your money work harder, including nursery fees, cycle to work, and more
• youll be provided with a free uniform
• Stagecoach discount for travel to work and free park & ride services
• social events and planned activities
• access to the generous NHS Pension scheme

A healthy work-life balance is essential and Devon is a great place to enjoy it. The working hours for this role are condensed over four days, providing the children with a consistent team during a day and you with free time!

A great place to live and work the nursery is found on our Wonford site in Exeter, with lots of different options for travelling to work. We offer a free park & ride service, a park & walk service, plus regular bus services, and secure bicycle storage. Exeter is a vibrant city and has lots to offer which the team make the most of when they organise social events.

Career progression at your pace being a larger setting means we can support you to increase your skills and experience. Whether thats by working with different age groups or through funded training and development, youll be able to thrive and grow in your career.

Working Pattern: 37.5 hours per week. 08:00 - 18:00 across 4 days per week (Monday to Friday). We welcome applicants looking to work full days on either a full or part-time basis. (Must be full 8am-6pm days but can be less than 4 days per week).

Interview Date: To be confirmed

For further information please contact: Rachel Berriman, Nursery Manager on 01392 405858

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Exeter

Devon

EX2 5DW

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

• Degree or equivalent qualification or experience, plus relevant work-based experience
• Evidence of a commitment to continuous professional development.

Desirable

• Project Management qualification
• ECDL

Experience

Essential

• Proven ability to provide senior administrative services
• Excellent communication and interpersonal skills
• Ability to deal with confidential and occasionally complex and sensitive matters with diplomacy and expertise.

Desirable

• Knowledge and experience of using Trust systems
• Knowledge of appraisal, revalidation, and job planning processes

Skills

Essential

• High degree of accuracy and attention to detail
• Advanced skills in the use of Microsoft office software e.g. PowerPoint, Word, Excel, Teams and other IT skills acquired through training and practical experience, including keyboard skills and data manipulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Shortlisting

Essential

• NVQ4 / AAT qualified or working towards these levels

Desirable

• Knowledge of NHS finance

Shortlisting

Essential

• 1-2 years experience working in finance

Desirable

• Other knowledge and experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Dryland Block, St Marys Hospital

St Marys Hospital

Kettering

NN15 7PW

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Coventry and Warwickshire Pathology Services (CWPS) are looking for an organised and detail-oriented professional with a passion for healthcare administration, to join the team. CWPS comprises of several different disciplines that work across a number of sites, University Hospitals Coventry and Warwickshire (UHCW), George Eliot Hospital (GEH) and South Warwick University Foundation Group (SWFT).

We are looking for an enthusiastic team player with excellent communication skills, attention to detail, who is proficient in all Microsoft applications. This position would suit someone looking for a full and varied position, with the ability to work autonomously, and adapt to changing priorities. Understanding of NHS governance structures and processes is desirable but not essential. The post holder will have access to the relevant training.

The post will involve effective time management, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed; preparation of correspondence and reports; effective management of the office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels and assessment/referral paperwork is maintained, processing orders as required.

For further details please see the attached job description.

Person Specification

Qualifications

Essential

• oNVQ3 in Business Administration, Customer Care or an equivalent and relevant Administration Qualification. oKey Skills Level 2 in Literacy and Numeracy or equivalent experience. oRSA typing Level 1 / 2 or equivalent qualification.

Desirable

• oCustomer facing training

Experience

Essential

• oExperience in administrating meetings oExperience of working in a busy team. oExperience in working to tight targets oExperience of general office working procedures

Desirable

• oNHS experience.

Knowledge

Essential

• oThorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. oExcellent understanding of general office working practices and procedures.

Desirable

• oAwareness of current issues within the NHS. oKnowledge and understanding of Pathology.

Skills

Essential

• oExcellent organisational skills. oAbility to pay attention to detail. oAble to present information to others. oAble to maintain confidentiality oExcellent level of verbal and written communication. oAble to work using own initiative. oAble to autonomously prioritise and plan workload oPositive and flexible approach to work. oAble to compose and transcribe minutes, correspondence and reports.

Desirable

• oEmpathetic approach to dealing with and resolving enquiries.

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job description

Job responsibilities

To assist the Nurse Practitioner in fulfilling his/her role in the physical and psychological care of patients and be aware of the need to assist relatives and carers. To report as soon as possible, to the senior nurse, any problems that may arise.

Comply with the quality indicator requirements for type 3 A&E/UTC/MIU departments in England.

Complete and monitor patient clinical observations: ensuring own documentation is completed to the MIU agreed standard.

Clinical tasks will include assisting patients, their relatives and carers, performing obs, recording ECGs, aspects of wound care management, urinalysis, blood glucose testing, applying POP and splints, health promotion

Monitoring stock levels- both clinical and other stores utilised within the clinical area

Maximising use of resources, time, and equipment. Ensuring defects are reported and monitoring repairs are carried out.

Maintaining safety of patients, relatives. carers and staff. Reporting incidences, safeguarding issues and completing Datix when required

In the absence of the Receptionist undertake administrative tasks

Individual MIU key tasks as negotiated by the Manager.

To be aware of and abide by UHP & Health Authority approved policies, i.e. child protection, infection control, standards and quality initiatives.

The post holder is required to take reasonable care for his/her own health & safety and that of other persons who may be affected by his/her acts or omissions.

Please see Full Job Description attached

Person Specification

Qualifications

Essential

• One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• Equivalent demonstrable experience

Aptitude and Abilities

Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care

Desirable

• Assertive but also able to defuse potentially violent situations
• Able to liaise with other healthcare professionals

Knowledge & Experience

Essential

• Demonstrable experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Demonstrable experience of time management and prioritising work
• Proven understanding and committed to a caring approach to patients & relatives

Desirable

• Proven understanding of Adult and Child protection issues
• Proven understanding of Domestic Abuse
• Demonstrable experience in MIU/A&E
• Proven skills in basic Triage / First Contact

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Cumberland Centre

Damerel close

Plymouth

PL14JZ

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:Prescribing Pharmacist

Location:CGH Partnership, Basingstoke

Salary:Up to £60,000 depending on experience

Hours: 37.5 hours a week

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• As a member of the practice team, you will work closely with our clinicians to help and improve patient care and make cost effective proscribing decisions.
• You will run daily telephone triage clinics and call in patients for assessment and management where clinically indicated, as well as review and triage pathology results, contacting patients.
• Provide practice-based review clinical to those with LTC's and LYCs, or complex health needs.
• Review and action incoming hospital correspondence, particularly with regards to medicine reconciliation or initiation, liaising with local pharmacies to improve patient outcomes.
• Lead practice repeat prescription service and deal with queries from reception staff and patients. Also participate in immunisation initiatives.

What we look for in new colleagues:

• GPhC registered.
• Excellent communication skills both verbally and written as well as the ability to work well as a part of a team and willingness to develop clinically.
• A can-do attitude with a real desire to improve patient care.

How well support you:

• Annual salary of up to £60,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
• Access to our bespoke learning management system.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• GPhC registered; excellent communication skills; teamwork capability; strong desire to improve patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Basingstoke

RG22 4EH

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Chaperoning duties
• Trolley prep using ANTT
• Assisting in breast biopsies
• Wound care
• Emotional support for patients at a stressful and distressing time with difficult and lengthy procedures
• Working within the team and multi-disciplinary team
• Ability to follow a specific system of work
• Stock management
• Frequent use and input on hospital patient management systems
• Cross site working
• Reception cover.

Person Specification

Education

Essential

• English and Maths GCSE pass or equivalent

Desirable

• NVQ2 Healthcare

Experience

Essential

• Experience of working in a healthcare setting - 2 for patient facing care role 1 for admin role
• evidence of good literacy - does the application form demonstrate good literacy skills, punctuation, grammar, logical sense
• Ability to follow a system of work - evidence of working in a team, multiple tasks within role/pathway, work within clinic setting
• Evidence of computer use and patient management systems
• Willingness to progress and learn - 1 for additional courses above stat and mand, 1 for additional duties, 1 for any other evidence of proactive behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

University Hospitals of North Midlands NHS Trust

Weston Road

Stafford

ST16 3SA

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities include:

• Supporting the planning, coordination and delivery of the regional QIS programme.

• Delivering education using a range of approaches including face-to-face teaching, simulation, coaching and technology-enhanced learning.

• Supporting learners, students, apprentices and registered staff across neonatal services.

• Assessing and monitoring learner progress and supporting the development of competence and confidence in practice.

• Providing mentorship, coaching, feedback and pastoral support to learners.

• Supporting educational governance, quality improvement and evaluation activities.

• Developing and maintaining strong partnerships with neonatal units, universities and other stakeholders across the region.

• Contributing to the continuous development of the South East Neonatal Network education offer.

Working Pattern and Travel Requirements:

These are part-time positions with a combination of remote, virtual and face-to-face working.

Please note that this is a highly mobile role. Regular travel across the South East Neonatal Network is an essential requirement of the post.

The successful candidate will be expected to travel frequently between neonatal units, education venues and partner organisations to deliver education, support learners and attend network activities. Applicants must be able to meet the travel requirements of the role.

Occasional flexibility in working hours may be required to support programme delivery and educational events.

A detailed job description and person specification is attached, but please see further requirements below -

Essential Travel Requirements:

• Able to travel independently and frequently across the South East Neonatal Network footprint to deliver education, support learners and attend network meetings and events.

• Holds a full UK driving licence and has access to suitable transport or can otherwise demonstrate the ability to meet the travel requirements of the role.

Essential Skills:

• Excellent communication and interpersonal skills.

• Strong facilitation and teaching skills.

• Organisational skills and attention to detail.

• Ability to work autonomously and as part of a wider team.

• Collaborative and inclusive approach to education and workforce development.

• Ability to motivate, coach and support learners.

Desirable Qualifications and Experience:

• Education at masters level or working towards a masters qualification.

• Leadership qualification or significant equivalent experience.

• Previous Band 6 experience.

• Evidence of nursing practice development and change management.

• Research awareness or experience.

• Knowledge of undergraduate, apprenticeship or healthcare support worker education.

• Understanding of the wider healthcare agenda.

• Experience running simulations.

• Simulation trainer qualification.

Why Join Us? This role offers the opportunity to:

• Influence neonatal education across the South East.

• Support the development of the future neonatal workforce.

• Work with a wide range of neonatal services and multidisciplinary teams.

• Help improve outcomes for babies and families through excellent education and workforce development.

If you are passionate about neonatal education and want to make a difference beyond your own organisation, we would love to hear from you.

Person Specification

Qualifications, knowledge and experience

Essential

• Registered Nurse (Adult or Child) on Part 1 of the NMC Register or Registered Midwife
• Professional knowledge acquired through degree education or equivalent experience
• Mentoring / coaching / education qualification to postgraduate diploma level or equivalent evidence of supporting learners in practice
• Evidence of ongoing professional development
• Significant experience within relevant field
• Neonatal Qualified in Specialty Qualification
• Neonatal Life Support Qualification
• Experience of educating others in a formal or informal setting
• Broad awareness of Trust initiatives/pressures
• Experience of undertaking clinical audit

Desirable

• Education at a master's degree level
• Further education at a master's degree level in relevant practice area
• Leadership qualification or significant equivalent experience
• Previous Band 6 experience
• Further evidence of speciality competence
• Evidence of nursing practice development and management of change
• Research awareness/experience
• Stress management or counselling course
• Knowledge of undergraduate education
• Knowledge of apprenticeship education
• Knowledge of current healthcare support worker / nursing associate education
• Knowledge of the wider healthcare agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

South East Neonatal Network - Hybrid

South East

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/ Qualifications

Essential

• A Level or equivalent
• NVQ level 3 or equivalent experience

Skills/Abilities

Essential

• Able to work as part of a team
• Able to confidently deal with the public and manage a range of patient calls
• Able to to work under pressure and in stressful situations
• Computer literate with good keyboard skills

Desirable

• Willingness to continue personal development and training

Experience

Essential

• Experience of working with the public
• Experience of data collection and data entry
• Experience of working in administration/customer service

Desirable

• Experience of using hospital administration electronic patient record systems

Knowledge

Essential

• Knowledge/understanding of patient confidentiality
• Knowledge/understanding of the need for accurate data

Desirable

• Awareness of good customer care standards

Other Requirements

Essential

• Demonstrate an understanding of Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Orsman Road

6 Orsman Road

Haggerston, London

N1 5QJ

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Housekeeping Assistant at Elvy Court Care Home in Sittingbourne. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus asHousekeepingAssistant will be to work as part of a team, ensuring that all standards of cleanliness and laundry aremaintainedin the home. You willoperateaccording to our standard operating procedures for housekeeping and laundry, ensuring that hotel service standards aremaintained.

Other responsibilitieswillinclude:

• Carrying out all cleaning dutiesin accordance withworksheetinstructions.
• Understandingthe cleaning requirements of different surfaces and coverings and the properties of cleaning materials, ensuring that all areas are well presented and maintained in good condition.
• Ensuring that all residents are treated with dignity and respect and that their personal space and belongings are always respected.

.

ABOUT YOU

To succeed in your application, you will live our values of caring, supportive, honest, respectful and accountable in all you do.

Our ideal candidatemusthave:

• Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments.
• Experience of cleaning laundry in a public setting.
• Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents.
• The ability to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Our ideal candidate must have: Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. Experience of cleaning laundry in a public setting. Demonstrate compassion and commitment to the delivery of high-quality housekeeping/laundry service to residents. The ability to be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Sittingbourne

ME10 1QA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Sous Chef at Avon Valley Care Home in Bristol. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus asSous Chefwill be tosupportthe head chef in leading a culinary team that provides a nutritionally balanced, comprehensive,and high-quality culinary service, which contributes to the overall well-being of the residents and is achieved withinbudget.

Other responsibilitieswillinclude:

• Preparing modified diets that look appealing and are well-balanced and in accordance with IDDSI guidance.
• Supervising and directing the work of culinary staff, as directed by the Head Chef, providing instruction and demonstration to unqualified staff on simple food preparation activities.
• Understandingthe principles of safe food handling to ensure that all food preparation undertaken in the kitchen meets the highest hygiene standards.
• Supporting all culinary team members in fully understanding the Avery Food safety management system.

ABOUT YOU

To be successful in your application, you must live our values of caring, support, honesty, respect, and accountability in all that you do.

Our ideal candidatemust:

• Holdarelevant catering qualification City & Guilds 706/1 and 706/2 or NVQ or equivalent.
• Have a minimum of 1 year of catering experience.
• Demonstratecompassionandcommitmentto the delivery of high-quality culinary services to residents.
• Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.

• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Hold a relevant catering qualification City & Guilds 706/1 and 706/2 or NVQ or equivalent. Have a minimum of 1 year of catering experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Kingswood

BS15 4JW

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Deputy Manager at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Home Deputy Manager will be to support the General Manager to operate a compliant and effective person-centred care home which provides a safe, caring and stimulating environment for residents and their visitors, whilst meeting stringent professional and statutory standards and commercial performance targets.

Other responsibilities will include:

• Providing on-going inspirational leadership and management to the staff team.
• Ensuring that medication policies and procedures are adhered to and support with the reviewing of medication and administration.
• Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans.
• Completing monthly audits, quality indicator report and any other report as required.
• Attending weekly clinical meetings and monitor clinical risk areas in the home.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of two years experience working in a similar care environment, in a management position.
• Have excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing and be competent in use of IT systems.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Person Specification

Qualifications

Essential

• Have a minimum of two years experience working in a similar care environment, in a management position. Have excellent leadership and management skills. Have the ability to communicate effectively verbally and in writing and be competent in the use of IT systems. Be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Elstree

WD6 3RG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Administrator. From time to time, additional duties may be required to support the needs of the practice, depending on workload and staffing requirements.

• Accurately code clinical information using SystmOne.
• Extract, interpret, and enter information from clinical correspondence and secondary care communications into patients' electronic health records.
• Process and code clinical results, ensuring all relevant information is recorded appropriately.
• Summarise patient records and manage the receipt and electronic integration of new patient notes.
• Maintain high standards of data quality and contribute to data quality improvement initiatives.

• Process patient referrals to external healthcare providers, including secondary care services, using the Electronic Referral Service (e-RS).
• Manage urgent referrals, Two Week Wait referrals, and Advice and Guidance requests, ensuring clinicians are kept informed and patient records are updated accordingly.
• Review, scan, code, and action incoming clinical and administrative correspondence in line with practice protocols.
• Liaise with patients and external organisations where required to support the efficient completion of referrals.

• Provide comprehensive administrative and secretarial support to the multidisciplinary team.
• Process incoming and outgoing mail, prepare correspondence, and undertake photocopying and document management tasks as required.
• Respond to administrative queries, perform system searches, and support clinical staff with a range of administrative duties.
• Manage the practice's general email inbox, prioritising, responding to, and distributing correspondence appropriately.
• Provide reception support during periods of staff absence or increased operational demand, as directed by management.
• Process requests for private services and medical reports in accordance with practice procedures.

• Handle incoming and outgoing telephone calls professionally, courteously, and compassionately, resolving queries or directing them to the appropriate person where necessary.
• Act as a key point of contact between the practice and external organisations, supporting issue resolution and service coordination.

• Support the effective use of the clinical system by undertaking searches, audits, recalls, and data collection activities.
• Configure, run, and interpret searches to support clinical audits, performance monitoring, and reporting requirements.
• Process patient online service applications, ensuring compliance with information governance and data security standards.
• Collate, validate, and submit data for internal and external reporting purposes as required.

• Participate in training, team meetings, and development activities to maintain and enhance skills and knowledge.
• Support colleagues with troubleshooting clinical system issues and contribute to the implementation of new technologies and system improvements.
• Assist in the development and refinement of administrative processes to improve efficiency and service delivery.
• Manage the practice's death notification protocol with sensitivity and professionalism, ensuring timely communication with the Medical Examiner's Office.

• Work in accordance with practice policies, procedures, and confidentiality requirements.
• Maintain a professional and patient-centred approach at all times.
• Undertake any other duties appropriate to the role as requested by the Management Team.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience of working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Island City Practice

Address

Sunnyside Medical Centre

Unit 8F The Pompey Centre

Fratton Way

Portsmouth

Hampshire

PO4 8TA

United Kingdom

Employer's website

http://www.islandcitypractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter?

This is a casual, part-time role offering flexible working. Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality.

Barchester is one of the UKs leading healthcare providers, with over 260 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open to join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards.

We are also the only healthcare provider in the UK to be accredited as one of the best companies to work.

NEED TO HAVE

A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP

NEED TO DO

Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team

REWARDS PACKAGE

Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme

If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be

#2003

Person Specification

Qualifications

Essential

• A personable and warm approach with a genuine interest in the wellbeing of residents. Hold City & Guilds/NVQ/SVQ or equivalent. Experience in helping lead and inspire a team. A good understanding of nutrition. Experience of working with fresh seasonal food. The ability to create a warm and welcoming environment within our home. Good understanding of HACCP.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Camberley

GU15 3NQ

United Kingdom

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Job description

Job responsibilities

ABOUT THE ROLEThis is a casual, part-time role offering flexible working. As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career.

ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

#2003

Person Specification

Qualifications

Essential

• Experience in caring for older people, excellent communication skills, and a compassionate approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Isleworth

TW7 6UH

United Kingdom

Employer's website

https://www.barchester.com/ (Opens in a new tab)