Job description

Job responsibilities

The Senior Psychologist will work within a prison, where the need for specialised psychological support is paramount. This role focuses on embedding a trauma-informed and multidisciplinary approach to care, aimed at minimizing further re-traumatization for people in prison while also addressing the impact and secondary trauma of staff to reduce burnout. As a clinical leader, the Senior Psychologist will develop and implement evidence-based interventions that foster resilience and recovery among men in prison, while simultaneously providing support and training to staff to enhance their understanding of trauma and its effects. By working closely with multidisciplinary teams, the Senior Psychologist will ensure the delivery of high-quality mental health care, develop and implement trauma informed and evidence-based treatment programs in line with the Psychological Therapies Services (PTS) model, and contribute to the formulation of policies and practices that promote psychological wellbeing. In addition to clinical responsibilities, this position includes managerial expectations, such as overseeing junior/trainee psychologists, coordinating mental health services, and contributing to the development of policies that promote a supportive environment for both patients and staff. By cultivating culture of empathy and understanding, the Senior Psychologist will play a crucial role in improving the overall psychological well-being of the prison population and the staff, ultimately contributing to a more effective and compassionate correctional environment.

MAIN DUTIES/RESPONSIBILITIES

Clinical -

To provide highly specialist psychological assessment of patients based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological and neuropsychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with patients, family members (when appropriate) and others involved in the patients care.

To provide specialist psychological advice, guidance and consultation to other professionals contributing directly to patients formulation, diagnosis and treatment plan;

To be responsible for implementing a range of psychological interventions for individuals and groups, adjusting and refining psychological formulations drawing upon different explanatory models, and maintaining a number of provisional hypotheses; engage in structured and dynamic risk assessments;

To evaluate and make decisions about treatment options taking in to account both theoretical and therapeutic models and highly complex factors including historical and developmental processes that have shaped the individual, family or group;

To contribute directly and indirectly to a trauma informed, psychologically-based framework of understanding and care to the benefit of all clients of the service, promoting the psychological mindedness of staff;

To contribute a psychosocial, trauma informed perspective within the multidisciplinary team including for those patients not directly on the psychologists caseload and attend individual patient reviews and risk management meetings where appropriate;

To attend ACCT reviews and segregation reviews in the prison as appropriate and to offer psychological opinion about management and appropriate referrals in that context and, offer psychological understanding into CSIP plans to support management of patients within the wing by prison staff;

To communicate in a skilled and sensitive manner, highly complex/sensitive information concerning the assessment, formulation and treatment plans to the patient, appropriate professional colleagues and to family members, as appropriate, and to monitor and evaluate progress during the course of multi-disciplinary discussions;

To be able to complete and interpret formal psychometric assessments;

To maintain accurate clinical records and keep the PTS dashboard up to date with outcomes data for patient/service and staff outcomes;

To contribute to the development of specialized individual treatment plans or packages of care for patients with complex psychological problems and who may present a risk of harm to themselves or others;

To be able to manage the emotional impact of working, often one-to-one, with people who can be in crisis, who can show high levels of arousal and can be actively self-harming or suicidal;

To work jointly with other psychologists/therapists, to plan and hand over the psychological assessment and treatments of patients that may continue after either transfer to other prisons or released in the community or other recovery-based settings.

In liaison with Mental Leads and/or Heads of Healthcare and the National head of Psychological Therapies, identify opportunities for and conduct service development projects in collaboration with other members of the multidisciplinary team;

Participate in and contribute to CPD and peer supervision within the wider healthcare team;

Active engagement in appropriate practice supervision.

Teaching, training and supervision

To receive regular clinical supervision from an appropriately qualified and experienced supervisor, in accordance with the BPS and the HCPC guidelines and, where appropriate, from other senior professional colleagues and, to supervise junior psychology colleagues and other therapists and MDT colleagues as appropriate;

To provide training and supervision for members of the service (healthcare and prison) in the delivery of psychologically, trauma informed care and treatment;

To provide specialist advice and consultation and training to members of other disciplines within the teams and to non-psychology manager of the teams on psychological understanding, interventions and evaluations;

To develop and deliver teaching as appropriate for members of staff from other disciplines;

Responsible for planning, delivery and clinical supervision of a specialist psychology training placement for trainees on the postgraduate doctoral courses in clinical/counselling and/ or forensic psychology;

To develop further post-qualification experience in psychology over and above that provided through training by engaging in a clearly planned CPD programme in accordance with British Psychological Society guidance and in line with service model and needs;

To contribute to peer psychology supervision sessions.

Management, recruitment, policy and service development

To plan and supervise the work of undergraduate psychology students, and trainee psychologists and be responsible for their support in their placements;

To contribute to proposals and implementation of policy and service development changes in relation to psychology and psychological therapies;

To advise the Mental Health lead and/or Heads of Healthcare on those aspects of the service where psychological matters need addressing in line with best practice and service objectives;

Responsible for contributing to the planning, organizing, auditing and developing of policy strategies for the delivery of the psychological therapies service;

To contribute to proposals for and implementation of policy and service development changes in relation to psychology and psychological therapies within the service;

To take responsibility for representation of the profession at appropriate service development and governance meetings as agreed with their Line Manager and in line with Personal and Professional Development Plans (PDPs);

To contribute to recruitment shortlisting and interviewing as appropriate across the service;

Research, service evaluation & audit

To utilise theory, evidence based literature and research to support evidence based practice in individual/ group work and work with other team members;

To undertake project management, including complex audit, research and service evaluation projects, with colleagues within the service, to help develop service provision;

To prepare and present information from audits, evaluations and research to professional audiences within and outside the Organisation

To prepare papers for publication based on audit, evaluation, research and development work

To utilise theory, evidence based literature and research to support evidence based practice in individual work and work with other team members.

Professional -

To attend regional and national Psychological Therapies meetings, service development and other relevant meetings regularly;

To adhere to professional/accrediting body codes of conduct, policies and procedures (e.g. HCPC, BABCP, BPS);

To be aware of, adhere to, and where appropriate, contribute to the formulation and review of Practice Plus Group policies and procedures;

To maintain and develop high standards of psychology/psychological therapy practice by engaging in continuing professional development and co-operative working/networking with therapists, clinical, counselling and forensic psychologist colleagues;

To receive regular line management supervision by the Head of Healthcare

To participate in the organisations annual performance review and personal development planning process with the clinical supervisor and line manager;

To keep up to date with legislation, national directives, policies and NICE guidelines in relation to the work delivered.

Other

This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Person Specification

Qualifications

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Experience

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Additional Criteria

Essential

• Please click the apply button to see the Job Description and Person Specification

Desirable

• Please click the apply button to see the Job Description and Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

HMP Preston

2 Ribbleton Lane

Preston

Lancashire

PR1 5AB

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

For all relevant information please refer to the job description and person specification documents attached.

Person Specification

Qualifications

Essential

• A qualified and appropriately registered social worker, occupational therapist, first level nurse (mental health or learning disability) or
• chartered psychologist.

Do you hold a suitable professional membership?

Essential

• Please confirm you are a qualified and appropriately registered social
• worker, occupational therapist, first level nurse (mental health or learning disability) or chartered psychologist and your registration number.

Experience

Essential

• Please refer to the job description and person specification document that is attached to the advert. Use this to address how your skills and experience meet the criteria outlined for this role.

Do you have current Right to Work in the UK?

Essential

• Please confirm you have current right to work in the UK

Can you confirm that you hold a valid UK driving licence and have access to a car or require an exception under the Equality Act 2010?

Essential

• Please confirm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon County Council

Address

County Hall

Topsham Road

Exeter

EX2 4QD

United Kingdom

Employer's website

https://www.devon.gov.uk/ (Opens in a new tab)

Job description

Job responsibilities

Salaried GP key responsibilities include:

• Undertaking clinical consultations, both face-to-face and remote, for a wide range of acute and chronic conditions
• Assessing, diagnosing, and managing patients appropriately, including prescribing and referral where necessary
• Providing ongoing care for patients with long-term conditions, ensuring continuity and holistic management
• Maintaining accurate, timely, and clinically appropriate medical records
• Working collaboratively with the wider multidisciplinary team to support coordinated patient care
• Participating in practice meetings, clinical governance activities, and service development initiatives
• Contributing to quality improvement, audit, and patient safety processes
• Supporting the practices commitment to education, including involvement in training and mentoring where appropriate

Practice Responsibilities

Teamwork & Collaboration

• Work as part of a supportive, multidisciplinary team including GPs, GP trainees, ANPs, ACPs, pharmacists, nurses, HCAs, and administrative staff
• Actively participate in weekly practice meetings and LTIs
• Contribute to case discussions, shared learning, and continuous service development
• Provide clinical leadership, advice, and support to colleagues as appropriate

Enhanced Services, IIF & QOF

• Support delivery of QOF, IIF, and locally commissioned services
• Play an active role in chronic disease management and population health initiatives
• Contribute to clinical audits, quality improvement, and data quality processes

Governance & Compliance

• Adhere to practice policies including confidentiality, safeguarding, prescribing, infection prevention and control, and data protection
• Identify, manage, and report clinical and non-clinical risks appropriately
• Maintain full compliance with GMC, CQC, and NHS England standards

The role requires the ability to work both independently and as part of a team, demonstrating sound clinical judgement, professionalism, and a commitment to continuous improvement.

Person Specification

Experience

Essential

• Experience working in General Practice

Qualifications

Essential

• Essential
• Registered as GP on the Performers List

Desirable

• Desirable
• Experience of working in Primary Care
• Experience of working in GP Practice
• Experience of working with EMIS, Accurx

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ribblesdale Medical Practice

Address

Townside Primary Care Centre

Knowsley Street

Bury

Lancashire

BL90SN

United Kingdom

Employer's website

https://www.ribblesdalemc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Make a difference to children and families across Lancashire by delivering compassionate, communitybased care.

We are looking for a dedicated and proactive Health Family Practitioner to join our Lancashire Young People & Healthy Families Service. In this role, you will work under the direction of our Health Visitors (SCPHNHV), School Nurses (SCPHNSN) and Staff Nurses, supporting preschool and primaryaged children and their families. Your knowledge of child development and commitment to improving health outcomes will help deliver key elements of the Healthy Child Programme and targeted interventions based on need.

You will provide care across a range of community settingsincluding lone working in family homesand will be expected to uphold HCRG Care Groups values by delivering excellent, compassionate care.

This is a part-time opportunity (30 hours per week).

What Youll Do:

• Deliver delegated mandated health reviews, including Pre1Year and 22.5Year developmental checks, identifying additional needs and referring into specialist services when required.
• Work confidently in community settings, using your own initiative to support families.
• Provide targeted support aligned to your competencies, such as behaviour management, infant feeding, and other delegated care packages.
• Facilitate Healthy Family DropIn sessions (Child Health Clinics) at designated community sites.
• Support the delivery of Bump, Birth and Beyond sessions.
• Act as a link to nursery settings, supporting early years staff and families.
• Ensure service user voices are captured and fed into service development.
• Contribute to and support risk assessments, ensuring safe working practices in line with health and safety and organisational policies.
• Promote engagement with children, young people and familiesacting as an advocate for their views and choices.
• Ensure inclusivity by using appropriate communication tools and services (e.g., language link workers, interpreters).
• Participate in the CAF process, attend meetings, and act as lead professional when appropriate.
• Maintain accurate, comprehensive, contemporaneous records, including data entry.
• Adhere to local lone working communication systems.
• Engage in supervision, appraisal, and take responsibility for your ongoing professional development.
• Complete all statutory, mandatory and rolespecific training.
• Use organisational resources efficiently and responsibly, reporting any concerns and supporting managers in effective resource use.

About You:

Were looking for someone who:

• Has sound knowledge of child development and family health.
• Can work autonomously, confidently, and safely in community environments.
• Is compassionate, organised, and committed to delivering highquality care.
• Can build trusting relationships with children, families, and partners across education and health.
• Shares our values and is passionate about improving outcomes for young people.

What We Offer:

• A supportive, multidisciplinary team environment
• Opportunities for career development and training
• The chance to shape services based on the needs and voices of families
• The satisfaction of making a meaningful impact within the community

Package Description

You will feel valued as a Healthy Family Practitioner within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £27,674 with access to our group pension
• Free tea, coffeeand milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Sound knowledge of child development and family health; ability to work autonomously, confidently, and safely in community settings; compassionate, organised, and committed to high-quality care delivery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Lancaster

LA1 4XF

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

We are seeking a highly motivated Band 6 SCPHN Health Visitor to join our team in our Lancaster locality and make a difference in the lives of families in our community.

As a Health Visitor within HCRG Care Group, you will have the opportunity to work with families with young children and provide them with essential health and developmental support. Your role will involve conducting assessments, delivering public health programs, and working closely with other health and social care professionals to ensure positive outcomes for families.

Your days will be rewarding and varied and include:

• Working with our multi-professional teams to facilitate multi-agency and interdisciplinary working,
• Promote and maintain an effective service to clients
• Using the assessment framework, communication, negotiation and collaboration and prioritise own work in line with areas of highest risk
• Delegating work to the wider skill mix team appropriately

We are looking for someone who has:

• Currently due to qualifyor has arecognised qualification in health visiting (SCPHN)
• Valid UK driving license and access to a vehicle
• Excellent communication and interpersonal skills
• A passion for delivering high-quality, person-centered care
• A drive to continuously develop professionally and expand their skill set.

In return, we offer a supportive and inclusive working environment, opportunities for professional development, and a competitive salary and benefits package

Package Description

As a Band 6 Health Visitor you will be part of our valued team in ourLancashire Health Visiting and School Nursing Service, receiving access to exclusive rewards and benefits including:

• £39,959 - £48,117 (Band 6 AfC Salary) with NHS Pension and full Agenda for Change terms and conditions
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.

About the Company

We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Recognised qualification in health visiting (SCPHN) and a valid UK driving license are required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Lancaster

LA1 4XQ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Lancaster

Lancashire

LA1 4XF

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Lancaster

Lancashire

LA1 4XQ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 7th September 2026

Closing date: 14th September 2026

Shortlisting date: 22nd September 2026

Proposed Interview date: TBC

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• NVQ Level 2 or above in Healthcare or equivalent demonstrable experience within a Theatre setting
• GCSE Level or equivalent in English and Maths

Knowledge

Essential

• Knowledge of personal care
• Previous experience of working in a care assistant role
• Knowledge and understanding of the Theatre Care Assistant role and responsibilities
• Experience working in a Healthcare setting

Desirable

• Experience working within a Surgical/Theatre Department

Skills

Essential

• Ability to communicate both verbally and written
• Good numeracy and literacy skills
• Good interpersonal skills
• Able to accept direction and guidance in the role
• Aware of own limitations
• Flexible working hours
• Basic IT skills
• Ability to work independently or within a multi-disciplinary team

Other

Essential

• Physically able to perform the full range of TCA duties.
• Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation. Moving and Handling of patients.
• The post requires frequent effort which involves delivering personal care to patients. Working pattern maybe unpredictable.
• Staff may be involved in emotionally challenging situations.
• Shift rotation, Cross site working, On call commitments, Flexible and adaptable. The post requires frequent exposure to unpleasant conditions, bodily fluids, smells etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport and Formby District General Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Taking audiology history from families, carrying out audiology assessments and explaining the results of theseKeeping accurate and complete electronic patient recordsCommunicating information within the multidisciplinary team using written and verbal methodsTaking ear mould impressions and fitting/verifying hearing aid fittingsUnderstanding NHS referral pathways and making onward referrals, for example for cochlear implant assessment, when indicated and withthe consent of the familySupporting senior staff with service development and researchSupervising students on placement and junior staffAttending training relevant to the role and disseminating information to colleaguesWorking autonomously and managing own workload

Person Specification

Qualifications and Training

Essential

• BSc Hons Audiology OR MSc Audiology OR Equivalent Audiology qualification (e.g. BAAT)
• Professional registration with AHCS/HCPC
• Up to date CPD portfolio

Desirable

• Basic counselling certificate
• Clinical Educator training
• 'Sharing the News' course completion

Experience

Essential

• Post registration experience working in paediatric audiology
• Fitting, verifying and evaluating NHS hearing aids
• Performing a range of diagnostic tests
• Training of students/junior staff

Desirable

• Fitting bone conduction hearing aids
• Performing electrophysiological assessments

Knowledge and Skills

Essential

• Advanced knowledge of specialist fields
• Knowledge of NHS referral pathways
• Experience of tinnitus counselling
• Computer literate
• Ability to work autonomously
• Knowledge of safeguarding procedures
• Knowledge of information governance

Desirable

• BSL qualification
• Communication or conflict management training

Personal Attributes

Essential

• Full driving licence & car access
• Flexible to service needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

St Peters Centre

Burnley

BB11 2DL

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description

By telephone, to provide a fast, accurate and effective 111 service to a patient in likely an emergency setting to identify the best route of care for them dependant on their symptoms.

To take, record and process highly personal information received, with accuracy and concisely using nationally recognised software. Relevant information will need to be identified and logged as data on to a computer. IT skills are important.

Working in this role, you could save a life.

We fully support our health advisors and do require that they pass assessments at regular stages of their training course. The course consists of an intensive training programme right at the start of your journey with us. There is an expectation you complete some Pathways Pre-module learning before your start date which we send out to you two weeks prior to the course. Following this, we will train you on a programme called NHS Pathways, this requires approximately 150 hours of training to be able to use the software in a safe, effective, and efficient manner alongside any other recognised training for development. This is covered in a 2-week course where you need to be available every day, Monday to Friday. There are two exams during this period with a 70% pass rate. Failure to pass both exams will mean you sadly can not continue your employment.

When you have completed the training course, we require approximately 75 hours of shadowing to run straight after the course has finished. The ideal situation is that you are available days, evenings and weekends. This is to mirror experienced call handlers in a live environment, but we can discuss your availability.

To provide a professional and high-quality telephone call taking service for local health care services i.e., District Nurses/GP practices.

To gather essential information in the least possible time while remaining polite and courteous we are trying to route our patients to the best care in the quickest way.

To always follow strict procedures and protocols this is a high-pressured role, and we need to ensure that the patient is safe at all times.

Ensure full patient confidentiality at all times.

Work effectively under pressure in a calm and confident manner whilst remaining sensitive to the callers and patients needs

To undertake any clerical work, administrative, data inputting and any other duties relevant to FCMS (NW) Ltd activities

To be flexible and work in a service that delivers care from 0700-2400, 7 days a week.

There is a lot of opportunity to work daytime, evenings and weekends. 111 calls increase when traditional GP care routes are closed, so Bank holidays are some of our busiest times, we expect that all our advisors work across this.

As the role involves keeping competencies and skills up to date, the minimum hours we would expect are 16 hours per week for the first 6 months in post at least and then it would be reviewed on an individual basis.

What will the role involve?

The role of a 111 Health Advisor is a highly varied one and you can expect an incredibly busy work environment where no two days are the same. Patient care is our utmost priority, and you will remain calm and professional even when dealing with high call volumes and challenging or distressed customers. This is a hugely important role, and you can be supporting a mental health-based call, talking someone through CPR to raising an ambulance. FCMS Health Advisors answer approximately 27,400 call per week.

Flexibility to work a variety of shifts is essential in this role.

Nationally the 111 service is 24/7.

FCMS provide the 111 service between 7am 12 midnight, 365 days a year.

Therefore, you must be able to work shifts across evenings, weekends and Bank Holidays.

We are currently seeking part time staff with a requirement to work a minimum of 16hrs a week for the first 6 months at least.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be required that we will submit a Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Before you start, this will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references, and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

Person Specification

Skills & Capabilities

Essential

• Excellent interpersonal skills including verbal and written communication as you will be inputting whilst talking into the computer.
• Ability to remain calm under pressure.
• IT skills, and the confidence to input data as you talk.
• Excellent organisational skills, there are lots of parts of the process to delivering great care.
• Competent, reliable, and conscientious person who can work on their own initiative and maintain strict confidentiality.
• Flexibility of working hours to support core needs of 111 service delivery, that can also include annual leave and sickness

Qualifications

Desirable

• GCSE/O Level English and Maths

Experience

Essential

• Knowledge that you want to work in this environment

Desirable

• Telephony experience
• Health Care Setting
• Customer Service experience

Values & Behaviours

Essential

• Commitment to providing a service that meets the demanding needs of the patients.
• Ability to work effectively in a team to achieve shared goals for the interest of the patient.
• Ability to accept feedback for the opportunity to enhance performance.
• A dedication to providing a service that you would wish your friends and family to receive.

Demands of the Role

Essential

• To be able to speak to people by telephone in a busy virtual care setting.
• Ability to pass all assessments in the training setting, to train for approximately 150 hours and then have appropriate shadowing to show competence in the role.
• Mental pressure this role expects you to receive phone calls that discuss a variety of symptoms, that include mental health, declining illness, and serious injury

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication and Relationship Skills

To communicate and liaise where appropriate with all other professionals involved in the individual clients treatment and on-going mental health care.

To provide regular information to clients GP and/or referrer about the treatment process and outcome, initial and on-going risk assessments, making appropriate disclosure and onward referrals where necessary.

To provide reports as required by the team lead , service manager, clinical leads and others as requested in order to facilitate effective communication with referring agencies and commissioners.

To improve wellbeing through interventions and encouraging access to other agencies that provide social prescribing and promotes social inclusion.

Analytical and Judgement Skills

To make decisions regarding suitability for therapy and clinical pathways with particular regard to issues of risk and onward referrals to other specialist services as required.

To formulate and implement treatment plans with clients, normally within an agreed brief structured time frame and contracted number of sessions by offering NICE compliant one to one interventions, NICE compliant group interventions and on-line therapy.

To exercise sound theoretical knowledge of evidence based psychological intervention and to employ a range of short term interventions to meet the needs of the referred client.

Planning and Organisational Skills

To manage own clinical caseload within guidelines provided by the team lead and relevant professional guidelines and ethical frameworks (PWP Code of Practice).

To provide a level of activity in accordance with service level agreements and as agreed by team lead.

To contribute to in service training events through presentations, with information relating to good working practice, special projects and procedural changes.

Physical Skills

Ability to sit for therapeutic work (up to 5 hours a day)

Ability to sit at a desk and work at a computer for data/clinical notes inputting purpose.

Patient and Client Care

To exercise professional responsibility for the assessment, treatment and discharge of clients referred by GPs, members of the IAPT team and other appropriate health and social care professionals.

To assess and provide interventions to clients presenting with multiple and complex personal difficulties including those arising from mild to moderate mental health difficulties, based on accurate understanding and utilising a conceptual framework of the clients difficulties within the bounds of low intensity therapy.

To be able to work with a range of client presentations including ambivalence and resistance in order to facilitate a clients ability to explore a range of life issues which frequently are of a distressing emotional nature.

To maintain the highest professional standards of practice by undertaking regular professional/clinical supervision, caseload management supervision and appraisal in keeping with professional body and trust guidelines.

To improve wellbeing and social inclusion through interventions and encouraging access to other agencies that provide social prescribing and which promote social inclusion.

Responsibility for Policy and Service Development

To contribute to the development, implementation and monitoring of the teams operational policies and service.

Responsibility for Finance

To maintain effective use of resources.

To ensure that clinical time is used as effectively as possible.

Responsibility for Human Resources

To contribute to the induction and orientation process of new members of the team and trainees.

Responsibility for Information Resources

To provide monthly clinical activity data.

To provide appropriate statistical returns.

To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and responsible exercise of professional self- governance.

To ensure electronic recording of clinical activity meets the required standards, recorded accurately and in a timely fashion to meet the timely reporting of KPIs.

To have basic keyboard skills and be able to use Microsoft Office applications such as Word and Excel.

Research and Development

To contribute toward appropriate research project management, audit and service evaluation with colleagues within the service to help to develop service provision.

Freedom to Act

To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are appropriate for low intensity therapy.

Other

To continue to develop the skills of a reflective practitioner by conducting regular personal audit and evaluation of clinical work and by maintaining an active engagement with current development in the field of psychological therapy

To develop knowledge of legislation, national and local policies and issues in relation to primary care adult mental health services.

The post holder is expected to demonstrate and champion the Trusts Values at all times.

The post holder would need to demonstrate energy, drive and enthusiasm for the role.

The post holder would be expected to have excellent interpersonal skills.

Positive working behaviour is expected at all times.

The post holder would be expected to meet deadlines and deliver on all objectives set.

The Post Holder would need to demonstrate the highest level of accountability through their work.

The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.

Person Specification

Qualifications

Essential

• Post graduate certificate in an approved program in promoting psychological wellbeing (IAPT)
• A satisfactory DBS and 2 references are required for this position

Skills & Abilities

Essential

• Highly developed interpersonal skills and communication skills both oral and written.
• Ability to sustain intense levels of concentration responding and participating as required.
• Ability to self-reflect and use clinical supervision appropriately.
• Ability to cope and deal with highly distressing emotional circumstances.
• Ability to cope with unpleasant working conditions.
• Evidence of ability to organise own workload.
• Basic keyboard skills.

Experience

Desirable

• Experience of collaborative work in the NHS.
• Experience of working with a diverse client group with a wide range of presenting problems and significant levels of distress.
• Experience of delivering group work.
• Experience of delivering online therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Mountview Practice

Address

Fleetwood Health & Wellbeing Centre

Dock Street

Fleetwood

FY7 6HP

United Kingdom

Employer's website

https://www.mountviewpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person Specification

Education / Qualifications

Essential

• Diploma/BSC (Hons) in Occupational Therapy (OT).
• Documented evidence of continuing professional development (CPO).
• Demonstrable competencies in the delivery of assessment of and fitting of simple assistive equipment or the willingness to complete this training within 12 months of appointment.

Knowledge

Essential

• Detailed knowledge of how mental health problems impact on occupational performance and how occupational therapy theory informs practice within mental health settings with a focus on older adult mental health and the clinical needs of this population
• Knowledge of current best practice in older adult inpatient mental health and awareness of relevant government directives and legislation
• Detailed knowledge of the principles of clinical governance and its application.

Experience

Essential

• 2 years post registration experience with at least 1 years in mental health.
• Extensive clinical experiences including individual and group work in mental health specialties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

The Harbour

Windmill rise

Blackpool

FY4 4FE

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Summary

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all patients.

Clinical Responsibilities

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork (docman) and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Recording clear and contemporaneous consultation notes to agreed standards

Screening patients for disease risk factors and early signs of illness

Developing care plans for health in consultation with patients and in line with current practice disease management protocols

Providing counselling and health education

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

Collecting data for audit purposes

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a General Practitioner working within primary care.

Other Responsibilities

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety etc

Contributing to the development of computer-based patient records in a timely fashion

Contributing to the summarising of patient records and coding patient data with applicable codes relating to QOF and practice policies

Contributing to evaluation/audit and clinical standard setting within the organisation

A commitment to life-long learning and audit to ensure evidence-based best practice

Attending training and events organised by the practice or other agencies, where appropriate.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Safeguarding

Greenbank Medical Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The post holder will complete the required level of safeguarding mandatory training, demonstrate a good understanding of safeguarding and will strictly adhere to the Practices safeguarding policies and procedures.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will be expected to promote and maintain their own and others health, safety and security as defined in the Practices Health & Safety Policy.

Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal & Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any internal or external training programmes implemented by the Practice relevant to their role. This will include all mandatory training and may occasionally involve attending for training off-site.

Person Specification

Qualifications

Essential

• REgistered GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greenbank Medical Practice

Address

Barley Clough Medical Centre

Nugget Street

Oldham

Lancashire

OL4 1BN

United Kingdom

Employer's website

https://www.greenbankmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person Specification

Qualifications

Essential

• First Level Professional Qualification (RMN/SW/OT).
• Evidence of accredited learning at Degree level 6 or above that is relative to practice.

Knowledge

Essential

• Can demonstrate an in depth knowledge of mental health conditions, specifically psychosis and their recommended treatments.
• Can demonstrate specialist knowledge within their professional area of patient/ client care.
• Thorough knowledge of acute and community mental health care for the psychosis pathway.
• Knowledge of policy drivers for EIS.

Experience

Essential

• Post Graduate experience.
• Experience of assessing, planning, implementing and reviewing care needs. Experience of working with carers, families of service users.
• Experience of using and understanding structured psychometric assessments and interpretation of these.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Euxton Lodge

16 Euxton Lane

Chorley

PR7 1PS

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Day to Day Duties to include, but not exhaustive:

To always use professional judgement and, with the support of clinical assessment support software, provide skilled and effective assessment of patients presenting with clinical needs through telephone consultation.

To bring together, analyze and critically evaluate a range of information during the care process to provide accurate advice and health information to patients to empower and enable them to act upon advice given

To maintain an up-to-date awareness of current policies and utilise acquired skills in mental health, child protection, medication enquiries and all other aspects of general healthcare

To liaise effectively between caller and third party in critical situations/areas of concern e.g. child abuse, where information is not consistent or may be a safeguarding concern

To identify and use information sources to support and underpin clinical decision-making

To recognise opportunities for providing health education during the consultation process and to supply such information either in person or by referring to appropriate health care professionals as required

To apply strong knowledge and competence in computer systems to effectively access shared drives, databases, email platforms, and approved internet resources, ensuring the ability to critically appraise information sources and evaluate their evidence base.

To refer to other clinical colleagues as necessary for advice, but to maintain accountability and responsibility for decisions made in relation to clinical calls

To demonstrate the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload

To adhere to and implement national and local policies and procedures and work within the NMC Code of Professional Conduct and the Health and Care Professions Council (HCPC) and maintain active registration with professional bodies such as HCPC or NMC,

Successfully complete training on a Clinical decision support system (CDSS) and maintain competence in line with pre-defined competency frameworks.

To work independently, taking responsibility and accountability for managing own workload, risk assessment and risk management

To actively participate in clinical supervision to facilitate personal and professional development

To share and utilise areas of practice with peers and non-clinical colleagues to inform and enhance patient care

To maintain a healthy and safe work environment for self and colleagues

To maintain a working knowledge of emergency procedures and escalate issues affecting service delivery as necessary

To inform senior colleagues of any factors affecting delivery of the service as soon as they arise

You will be expected to actively participate in the continuous quality improvement audit process, contributing to the development of your own performance and ensuring achievement against agreed delivery targets. You will also take part as a clinical auditor, providing peertopeer audit and constructive feedback to support internal audits, drive quality improvements, inform best practice, enhance service delivery, and maintain patient safety.

Communication

To actively communicate with other staff to assist service delivery

To actively communicate with other service providers about patient care programs or plans

Reflect the diversity of needs in the local healthcare community by utilising all available resources to facilitate access to the service where there are barriers to communication and understanding

To use advanced listening, probing and facilitative skills across a diverse range of calls, some of which can be highly challenging due to emotive circumstances or caller aggression and to use complex communication skills to negotiate (utilising language support services as necessary), and provide support to callers who may be non-compliant with recommended outcomes, emotive, hostile and antagonistic

Education, Training & Development

To take responsibility and plan for own personal development requirements to meet individual education and developmental needs in line with service requirements

To support a learning environment in which quality, performance and development can flourish and to contribute to nursing development issues

To participate in an annual development review (PDP) with the line manager, identify areas of need for professional development to meet service and personal objectives

General duties and Responsibilities

Enhance own performance through continuously developing own knowledge, skills and behaviours to meet the current and future requirements of the job

Act within acceptable parameters as an employee, having regard to the applicable Code of Conduct for your role and ensuring own practice is in accordance with company policies

Maintain own CPD and contribute to own personal development by participating in annual appraisal with line manager, developing a PDP, and actively participating in agreed learning activities and evaluating effectiveness of learning in relation to role

Regularly reviews own practices and makes changes in accordance with current and/or best practice, makes suggestions for improved practice and identifies where other activities affect own practice

To achieve and demonstrate agreed standards of personal and professional development within agreed timescales

To contribute positively to the effectiveness and efficiency of the teams in which you will be working with, supporting collaborative working practices and helping to achieve shared goals.

To contribute to a healthy, safe and secure working environment by adhering to health and safety regulations, policies, procedures and guidance. Take necessary action in relation to risks in the workplace including supporting others to manage risks and reporting incidents as necessary

To act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with policies. Identify and act when own or others action undermines equality and diversity

To raise concerns around risk, malpractice or wrongdoing at work, which may affect patients, staff or the organisation, at the earliest reasonable opportunity

The post holder will be required to adapt to and undertake different or new duties in line with professional and service developments This Job Description is intended as a general guidance to the duties and responsibilities of the post and is not, therefore, exhaustive. It will be subject to review, in light of changing circumstances and in consultation with the post-holder

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service(formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Skills and Capabilities

Essential

• Good patient assessment skills
• IT literate with good keyboard skills
• An ability to use personal initiative in working both autonomously and as part of a team within the boundaries of the role
• Effective communication and negotiation skills
• Sound clinical decision-making capabilities ability to demonstrate critical thinking
• Awareness of accountability in practice
• Demonstrate interest in and ability to support, coach and mentor others
• Effective time management and able to priories work effectively
• Commitment to continuous learning
• Proactively maintain knowledge of current developments in clinical practice.
• Ability to identify own developmental needs
• A commitment to the role, with the flexibility and resilience required to work unsocial hours, including 24/7 shift patterns and bank holidays.

Experience

Essential

• Evidence of consolidating post qualification practice
• Post registration experience of 2 years in a primary or acute care setting
• Evidence of commitment to ongoing continual personal and professional development

Desirable

• Triage/telephone assessment experience
• Experience of working independently
• Knowledge of clinical governance / quality performance
• Some awareness of issues relating to vulnerable people
• Evidence of liaising with multidisciplinary agencies both internal and external to the organisation

Qualifications

Essential

• Professional clinical qualification and active registration with relevant regulator, e.g. first-level registered nurse with active NMC registration
• Paramedic - Health and Care Professions Council (HCPC).
• Must be educated to degree level in relation to their registered role

Values and Behaviours

Essential

• Commitment to providing service that meets the changing needs of external and/or internal customers
• Ability to work effectively in a team, providing support and leadership as appropriate, to achieve shared goals
• Focus on constructive evaluation and challenge of own and team performance
• Proactive in identifying opportunities for improvement and innovation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 4th September 2026

Closing date: 18th September 2026

Shortlisting date: 21st September 2026

Proposed Interview date: TBC

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• NMC/HCPC registration
• Educated to degree level or able to demonstrate equivalent experience
• Post graduate qualification in mentorship or equivalent experience

Desirable

• Post graduate certificate in leadership
• North West Simulation Education Network Educational qualification or equivalent experience

Knowledge

Essential

• Clinical experience within a surgical environment in theatres
• Knowledge and expertise of Surgical speciality/specialities as a scrub practitioner

Desirable

• Knowledge and experience of other surgical specialities

Skills

Essential

• IT skills
• Excellent communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)