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MND Care Coordinator
The Myton Hospices
North East England
GBP 49,387 - 51,932 per year
Admin and Clerical
Job summary We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role.
2 day(s) ago
MND Care Coordinator
The Myton Hospices
North East England
GBP 49,387 - 51,932 per year
Admin and Clerical
Job summary We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role.
2 day(s) ago
MND Care Coordinator
The Myton Hospices
North East England
GBP 49,387 - 51,932 per year
Admin and Clerical
Job summary We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role.
2 day(s) ago
MND Care Coordinator
The Myton Hospices
North East England
GBP 49,387 - 51,932 per year
Admin and Clerical
Job summary We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role.
2 day(s) ago
Bank - Senior Health Care Assistant
Mary Ann Evans Hospice
Inner London, Greater London
GBP 14 per year
Radiographer
Job summary As a Bank Senior Healthcare Assistant, you will be a valued member of our Community Services team, delivering compassionate, high-quality palliativ…
2 day(s) ago
Bank - Senior Health Care Assistant
Mary Ann Evans Hospice
Inner London, Greater London
GBP 14 per year
Radiographer
Job summary As a Bank Senior Healthcare Assistant, you will be a valued member of our Community Services team, delivering compassionate, high-quality palliativ…
2 day(s) ago
Senior Health Care Assistant
Mary Ann Evans Hospice
Inner London, Greater London
GBP 24,937 - 26,598 per year
Radiographer
Job summary Make a difference everyday. Join our team and provide exceptional care where it matters most. For over 30 years, Mary Ann Evans Hospice has deliver…
24 day(s) ago
Senior Health Care Assistant
Mary Ann Evans Hospice
Inner London, Greater London
GBP 24,937 - 26,598 per year
Radiographer
Job summary Make a difference everyday. Join our team and provide exceptional care where it matters most. For over 30 years, Mary Ann Evans Hospice has deliver…
24 day(s) ago
Posted 2 day(s) ago
Reference: 2374735
Job summary
We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role. This is an exciting opportunity to play a crucial role in providing equitable care for Motor Neurone Disease across the Coventry and Warwickshire region.
This post has been made possible by the MND Association for the next four years, to establish this service and work with patients, carers & other services to enhance MND care and support.
You'll be working collaboratively with the Care Coordinator at Mary Ann Evans Hospice, where there is already an MND service, as well as other regional partners, multidisciplinary teams, neurology, respiratory, speech therapy, & palliative care services.
We would love to hear from you if you have:
- Valid registration with a relevant professional body (e.g. NMC or HCPC)
- Relevant post-registration clinical experience (e.g. neurology, palliative care or community nursing)
- Experience of collaborating across healthcare, social care & voluntary sectors
- Knowledge & understanding of disease management & MND treatment
- Leadership, interpersonal, & communication skills
- Organisation and problem-solving skills, to be able to manage complex caseloads
- UK driving licence & use of a suitable vehicle for work
This role will support our work by enhancing care & support for MND & improving patient & carer experience.
An enhanced DBS check will be required, including the adults barred list, because you will be providing an healthcare service for adults.
Main duties of the job
This role will involve:
- Supporting people with MND & their families to manage symptoms
- Holistic needs assessment & management planning, from diagnosis to end of life
- Receiving, making & coordinating referrals
- Developing & coordinating seamless specialist care pathways between all external & internal stakeholders
- Establishing & providing an advisory service & a single point of contact for patients
- Monitoring outcomes & reporting
- Leading service development & improvement
You will be based on site at our Coventry Hospice, but with regular travel across the region, including home visits.
It is a full-time role at 37.5 hours, over 5 days, per week. Job share will also be considered.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, & their families. In recognition of this, we offer a wide range of benefits:
- NHS pension
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Free parking & discounted EV parking at our hospice sites
- Winter savings club
- Discount schemes including Blue Light Card
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Electric car scheme
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Menopause support
About us
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
If you would prefer a paper application form, or if you have any questions including about support or adjustments, please contact HR on 01926 838 849, [email protected] or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
£49,387 to £51,932 a year
Contract
Fixed term
Duration
4 years
Working pattern
Full-time
Reference number
B0268-26-0027
Job locations
Coventry Myton Hospice
Clifford Bridge Road
Coventry
CV2 2HJ
United Kingdom
The Myton Hospices
Myton Lane
WARWICK
CV34 6PX
United Kingdom
Rugby Myton Support Hub
Barby Road
RUGBY
Warwickshire
CV22 5PY
United Kingdom
Job description
Job responsibilities
Key areas of responsibility and accountability:
- Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
- Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
- Provide information to patients and carers to enable them to make informed choices regarding care.
- Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
- Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
- Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
- Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
- To undertake appropriate coordination of onward referrals.
- Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
- To attend as appropriate local MND Association Support Group meetings
- To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
- Maintain and update electronic patient records (EPR) where appropriate
- To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
- To receive and make referrals to the MND Association as appropriate.
- To support the process of audit and service evaluation in collaboration with the MND Association.
- To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.
Care Coordination:
- Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
- To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
- To support, within the relevant care setting, those newly diagnosed with MND.
- To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
- To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
- Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
- Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
- Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
- Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.
Management:
- Co-ordinate specialist care following the diagnosis of MND.
- Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting as a point of reference and specialist advice for patients, families and health and social care professionals.
- Be responsible for planning and development of services within the local area: identifying gaps in service, areas of good practice and ways to address service improvement.
- Be responsible for the development and running of MND MDT clinics.
- Facilitate a seamless service in partnership and collaboration with all multi and interdisciplinary agencies and persons involved.
Professional Development:
- Maintain professional registration at all times.
- Maintain excellent standards of documentation and be able to provide information regarding the present needs of people with MND.
- Maintain evidenced continued professional development.
- Attend annual MND Association Care Centre and Network Day, Regional Special interest groups and become an active member of the Associations Community of Practice.
Leadership:
- Act as a positive role model and provide clinical leadership.
- Demonstrate the highest professional standards and support the development of clinical expertise.
- Lead the development of practice within post holders specific area of professional practice.
- Establish and lead Multidisciplinary teams in order to provide a systematic and holistic approach to care and management of people with MND.
- Provide effective local leadership and support of staff, planning and directing activities to provide optimal standards of care.
- Support MDT staff to feel confident and competent in delivering care to people with MND.
- Explore and develop local pathways to recognise unmet need.
- Advise, initiate, facilitate and implement changes in clinical practice to meet policy or service development for specialist area, which may impact on other disciplines.
Communication:
- Demonstrate excellent communication and organisational skills in balancing the demands of this unpredictable and complex condition.
- Assess complex issues and facilitate decision-making relating to patient care, safety, treatment options and outcomes, and supervise others in doing this.
- Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language and emotion.
- Use skills (visual and auditory) to interpret the spoken word and understand patient dialogue, i.e. being empathic, patient and able to concentrate on the spoken word when patients struggle to form words and sentences.
- Use advanced verbal and non-verbal communication skills to impart sensitive, complex and potentially distressing information to patients and carers regarding disease progression.
- Communicate highly complex, sensitive information with people with MND and carers on MND to ensure their active involvement in the medical care planning, treatment delivery and informed consent process.
- Assist people with MND, families and carers to develop understanding of MND promoting self-management.
- Communicate in ways that empower patients to make informed choices about their health and care.
- Provide specialist advice to a range of health care professionals within the scope of specialist practice.
- Liaise with other members of the multidisciplinary team to achieve optimum levels of care in relation to specialised area of practice.
- Access external networks with peers to share good practice.
- Present highly complex and sensitive information within a variety of both formal and informal settings.
- Build and maintain links with local professionals and voluntary services and develop expert knowledge of other local resources that can provide help and support with e.g. benefits and bereavement services.
- Develop and maintain an up-to-date database of local resources that can meet the needs of people with MND and their families.
Leading Service development:
- Work with partners and commissioners to review and streamline pathways for accessing appropriate care and interventions e.g. gastrostomy insertion, ensuring equity for patients across the region.
- Working with partners, develop and implement pathways to ensure that all people with MND have timely access to genetic testing and access to disease modifying medication such as Tofersen if appropriate.
- Deliver Training and education for patients/family and carers, and health care professionals (internally/externally) for complex case management, neuro-respiratory conditions and interventions.
- Service evaluation - Collates and records quantitative and qualitative data to provide evidence of productivity, outcomes and quality, through audit and research
- Work in liaison with the MND Association regarding grant, priorities, auditing.
- Work in partnership with the MND Association on initiatives to develop and improve services to support people with MND, their families and carers.
- Develops new skills in response to emerging knowledge and techniques.
- Instigates and manages change within a complex environment and advising other clinicians, social care professionals, and voluntary agencies on the development of services for people with MND.
- Develop, implement and evaluate policies relevant to own area of work and within the parameters of the MND Association objectives.
- Establish working links with the MND Association to ensure access for patients and families to the local support offered through volunteers, branches and support groups.
Education and Training:
- To proactively lead and develop knowledge and skills in others though formal and informal education.
- To act as a senior clinical role model to other clinical staff in supporting the development of others, sharing advanced level knowledge and skills.
- To lead the planning and delivery of high-quality education and training events including but not limited to topics like End-of-Life Care (EOLC), respiratory care for both internal and external provision.
- To provide training and supervision for other staff members on the use of specialised equipment and develop supporting documentation for this.
- Lead on submitting articles for publication to share improvement work.
Job description
Job responsibilities
Key areas of responsibility and accountability:
- Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
- Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
- Provide information to patients and carers to enable them to make informed choices regarding care.
- Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
- Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
- Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
- Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
- To undertake appropriate coordination of onward referrals.
- Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
- To attend as appropriate local MND Association Support Group meetings
- To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
- Maintain and update electronic patient records (EPR) where appropriate
- To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
- To receive and make referrals to the MND Association as appropriate.
- To support the process of audit and service evaluation in collaboration with the MND Association.
- To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.
Care Coordination:
- Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
- To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
- To support, within the relevant care setting, those newly diagnosed with MND.
- To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
- To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
- Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
- Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
- Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
- Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.
Management:
- Co-ordinate specialist care following the diagnosis of MND.
- Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting as a point of reference and specialist advice for patients, families and health and social care professionals.
- Be responsible for planning and development of services within the local area: identifying gaps in service, areas of good practice and ways to address service improvement.
- Be responsible for the development and running of MND MDT clinics.
- Facilitate a seamless service in partnership and collaboration with all multi and interdisciplinary agencies and persons involved.
Professional Development:
- Maintain professional registration at all times.
- Maintain excellent standards of documentation and be able to provide information regarding the present needs of people with MND.
- Maintain evidenced continued professional development.
- Attend annual MND Association Care Centre and Network Day, Regional Special interest groups and become an active member of the Associations Community of Practice.
Leadership:
- Act as a positive role model and provide clinical leadership.
- Demonstrate the highest professional standards and support the development of clinical expertise.
- Lead the development of practice within post holders specific area of professional practice.
- Establish and lead Multidisciplinary teams in order to provide a systematic and holistic approach to care and management of people with MND.
- Provide effective local leadership and support of staff, planning and directing activities to provide optimal standards of care.
- Support MDT staff to feel confident and competent in delivering care to people with MND.
- Explore and develop local pathways to recognise unmet need.
- Advise, initiate, facilitate and implement changes in clinical practice to meet policy or service development for specialist area, which may impact on other disciplines.
Communication:
- Demonstrate excellent communication and organisational skills in balancing the demands of this unpredictable and complex condition.
- Assess complex issues and facilitate decision-making relating to patient care, safety, treatment options and outcomes, and supervise others in doing this.
- Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language and emotion.
- Use skills (visual and auditory) to interpret the spoken word and understand patient dialogue, i.e. being empathic, patient and able to concentrate on the spoken word when patients struggle to form words and sentences.
- Use advanced verbal and non-verbal communication skills to impart sensitive, complex and potentially distressing information to patients and carers regarding disease progression.
- Communicate highly complex, sensitive information with people with MND and carers on MND to ensure their active involvement in the medical care planning, treatment delivery and informed consent process.
- Assist people with MND, families and carers to develop understanding of MND promoting self-management.
- Communicate in ways that empower patients to make informed choices about their health and care.
- Provide specialist advice to a range of health care professionals within the scope of specialist practice.
- Liaise with other members of the multidisciplinary team to achieve optimum levels of care in relation to specialised area of practice.
- Access external networks with peers to share good practice.
- Present highly complex and sensitive information within a variety of both formal and informal settings.
- Build and maintain links with local professionals and voluntary services and develop expert knowledge of other local resources that can provide help and support with e.g. benefits and bereavement services.
- Develop and maintain an up-to-date database of local resources that can meet the needs of people with MND and their families.
Leading Service development:
- Work with partners and commissioners to review and streamline pathways for accessing appropriate care and interventions e.g. gastrostomy insertion, ensuring equity for patients across the region.
- Working with partners, develop and implement pathways to ensure that all people with MND have timely access to genetic testing and access to disease modifying medication such as Tofersen if appropriate.
- Deliver Training and education for patients/family and carers, and health care professionals (internally/externally) for complex case management, neuro-respiratory conditions and interventions.
- Service evaluation - Collates and records quantitative and qualitative data to provide evidence of productivity, outcomes and quality, through audit and research
- Work in liaison with the MND Association regarding grant, priorities, auditing.
- Work in partnership with the MND Association on initiatives to develop and improve services to support people with MND, their families and carers.
- Develops new skills in response to emerging knowledge and techniques.
- Instigates and manages change within a complex environment and advising other clinicians, social care professionals, and voluntary agencies on the development of services for people with MND.
- Develop, implement and evaluate policies relevant to own area of work and within the parameters of the MND Association objectives.
- Establish working links with the MND Association to ensure access for patients and families to the local support offered through volunteers, branches and support groups.
Education and Training:
- To proactively lead and develop knowledge and skills in others though formal and informal education.
- To act as a senior clinical role model to other clinical staff in supporting the development of others, sharing advanced level knowledge and skills.
- To lead the planning and delivery of high-quality education and training events including but not limited to topics like End-of-Life Care (EOLC), respiratory care for both internal and external provision.
- To provide training and supervision for other staff members on the use of specialised equipment and develop supporting documentation for this.
- Lead on submitting articles for publication to share improvement work.
Person Specification
Other
Essential
- Ability to travel across Coventry and Warwickshire
- Full clean driving licence and use of a car
- Ability to work flexibly where required
- The right to work in the UK
Skills and Attributes
Essential
- Highly organised with the ability to manage own workload and priorities
- Ability to manage complex information and caseloads
- Strong interpersonal skills with the ability to build relationships with a wide range of people
- Excellent communication skills both written and verbally
- Good IT skills with competency around using Microsoft packages and familiar with the use of databases
- High degree of motivation, commitment and the ability to use own initiative
- Ability to problem solve
- Leadership skills
Experience
Essential
- Significant post Registration experience in a relevant clinical area (Neurology, palliative care, or community Nursing)
- Knowledge and understanding of disease management and treatment of MND
- Experience of collaborating across healthcare, social care, and voluntary sectors
- Evidence of clinical leadership, service improvement, or quality assurance initiatives
Desirable
- Experience of service development and improvement
Qualifications
Essential
- Valid Registration with a professional body (e.g., NMC for Registered Nurses, HCPC for Allied Health professionals
- First Degree or equivalent
Desirable
- Post-Registration specialist training in neurology or palliative care
- Clinical Leadership Qualification
- Advanced Communication Skills certificate
- Masters degree
Person Specification
Other
Essential
- Ability to travel across Coventry and Warwickshire
- Full clean driving licence and use of a car
- Ability to work flexibly where required
- The right to work in the UK
Skills and Attributes
Essential
- Highly organised with the ability to manage own workload and priorities
- Ability to manage complex information and caseloads
- Strong interpersonal skills with the ability to build relationships with a wide range of people
- Excellent communication skills both written and verbally
- Good IT skills with competency around using Microsoft packages and familiar with the use of databases
- High degree of motivation, commitment and the ability to use own initiative
- Ability to problem solve
- Leadership skills
Experience
Essential
- Significant post Registration experience in a relevant clinical area (Neurology, palliative care, or community Nursing)
- Knowledge and understanding of disease management and treatment of MND
- Experience of collaborating across healthcare, social care, and voluntary sectors
- Evidence of clinical leadership, service improvement, or quality assurance initiatives
Desirable
- Experience of service development and improvement
Qualifications
Essential
- Valid Registration with a professional body (e.g., NMC for Registered Nurses, HCPC for Allied Health professionals
- First Degree or equivalent
Desirable
- Post-Registration specialist training in neurology or palliative care
- Clinical Leadership Qualification
- Advanced Communication Skills certificate
- Masters degree
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Myton Hospices
Address
Coventry Myton Hospice
Clifford Bridge Road
Coventry
CV2 2HJ
United Kingdom
Employer's website
https://www.mytonhospice.org/ (Opens in a new tab)
Employer details
Employer name
The Myton Hospices
Address
Coventry Myton Hospice
Clifford Bridge Road
Coventry
CV2 2HJ
United Kingdom
Employer's website
https://www.mytonhospice.org/ (Opens in a new tab)
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Posted 2 day(s) ago
Reference: 2374718
Job summary
We are looking for a Registered Nurse or Allied Health Professional to join us in this new, advanced clinical role. This is an exciting opportunity to play a crucial role in providing equitable care for Motor Neurone Disease across the Coventry and Warwickshire region.
This post has been made possible by the MND Association for the next four years, to establish this service and work with patients, carers & other services to enhance MND care and support.
You'll be working collaboratively with the Care Coordinator at Mary Ann Evans Hospice, where there is already an MND service, as well as other regional partners, multidisciplinary teams, neurology, respiratory, speech therapy, & palliative care services.
We would love to hear from you if you have:
- Valid registration with a relevant professional body (e.g. NMC or HCPC)
- Relevant post-registration clinical experience (e.g. neurology, palliative care or community nursing)
- Experience of collaborating across healthcare, social care & voluntary sectors
- Knowledge & understanding of disease management & MND treatment
- Leadership, interpersonal, & communication skills
- Organisation and problem-solving skills, to be able to manage complex caseloads
- UK driving licence & use of a suitable vehicle for work
This role will support our work by enhancing care & support for MND & improving patient & carer experience.
An enhanced DBS check will be required, including the adults barred list, because you will be providing an healthcare service for adults.
Main duties of the job
This role will involve:
- Supporting people with MND & their families to manage symptoms
- Holistic needs assessment & management planning, from diagnosis to end of life
- Receiving, making & coordinating referrals
- Developing & coordinating seamless specialist care pathways between all external & internal stakeholders
- Establishing & providing an advisory service & a single point of contact for patients
- Monitoring outcomes & reporting
- Leading service development & improvement
You will be based on site at our Coventry Hospice, but with regular travel across the region, including home visits.
It is a full-time role at 37.5 hours, over 5 days, per week. Job share will also be considered.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, & their families. In recognition of this, we offer a wide range of benefits:
- NHS pension
- 28 days annual leave + bank holidays, increasing with long service
- Additional leave purchasing
- Free parking & discounted EV parking at our hospice sites
- Winter savings club
- Discount schemes including Blue Light Card
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Electric car scheme
- Free on-site flu jabs
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Menopause support
About us
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
If you would prefer a paper application form, or if you have any questions including about support or adjustments, please contact HR on 01926 838 849, [email protected] or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
£49,387 to £51,932 a year
Contract
Fixed term
Duration
4 years
Working pattern
Full-time
Reference number
B0268-26-0028
Job locations
Coventry Myton Hospice
Clifford Bridge Road
Coventry
CV2 2HJ
United Kingdom
The Myton Hospices
Myton Lane
WARWICK
CV34 6PX
United Kingdom
Rugby Myton Support Hub
Barby Road
RUGBY
Warwickshire
CV22 5PY
United Kingdom
Job description
Job responsibilities
Key areas of responsibility and accountability:
- Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
- Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
- Provide information to patients and carers to enable them to make informed choices regarding care.
- Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
- Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
- Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
- Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
- To undertake appropriate coordination of onward referrals.
- Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
- To attend as appropriate local MND Association Support Group meetings
- To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
- Maintain and update electronic patient records (EPR) where appropriate
- To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
- To receive and make referrals to the MND Association as appropriate.
- To support the process of audit and service evaluation in collaboration with the MND Association.
- To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.
Care Coordination:
- Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
- To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
- To support, within the relevant care setting, those newly diagnosed with MND.
- To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
- To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
- Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
- Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
- Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
- Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.
Management:
- Co-ordinate specialist care following the diagnosis of MND.
- Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting as a point of reference and specialist advice for patients, families and health and social care professionals.
- Be responsible for planning and development of services within the local area: identifying gaps in service, areas of good practice and ways to address service improvement.
- Be responsible for the development and running of MND MDT clinics.
- Facilitate a seamless service in partnership and collaboration with all multi and interdisciplinary agencies and persons involved.
Professional Development:
- Maintain professional registration at all times.
- Maintain excellent standards of documentation and be able to provide information regarding the present needs of people with MND.
- Maintain evidenced continued professional development.
- Attend annual MND Association Care Centre and Network Day, Regional Special interest groups and become an active member of the Associations Community of Practice.
Leadership:
- Act as a positive role model and provide clinical leadership.
- Demonstrate the highest professional standards and support the development of clinical expertise.
- Lead the development of practice within post holders specific area of professional practice.
- Establish and lead Multidisciplinary teams in order to provide a systematic and holistic approach to care and management of people with MND.
- Provide effective local leadership and support of staff, planning and directing activities to provide optimal standards of care.
- Support MDT staff to feel confident and competent in delivering care to people with MND.
- Explore and develop local pathways to recognise unmet need.
- Advise, initiate, facilitate and implement changes in clinical practice to meet policy or service development for specialist area, which may impact on other disciplines.
Communication:
- Demonstrate excellent communication and organisational skills in balancing the demands of this unpredictable and complex condition.
- Assess complex issues and facilitate decision-making relating to patient care, safety, treatment options and outcomes, and supervise others in doing this.
- Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language and emotion.
- Use skills (visual and auditory) to interpret the spoken word and understand patient dialogue, i.e. being empathic, patient and able to concentrate on the spoken word when patients struggle to form words and sentences.
- Use advanced verbal and non-verbal communication skills to impart sensitive, complex and potentially distressing information to patients and carers regarding disease progression.
- Communicate highly complex, sensitive information with people with MND and carers on MND to ensure their active involvement in the medical care planning, treatment delivery and informed consent process.
- Assist people with MND, families and carers to develop understanding of MND promoting self-management.
- Communicate in ways that empower patients to make informed choices about their health and care.
- Provide specialist advice to a range of health care professionals within the scope of specialist practice.
- Liaise with other members of the multidisciplinary team to achieve optimum levels of care in relation to specialised area of practice.
- Access external networks with peers to share good practice.
- Present highly complex and sensitive information within a variety of both formal and informal settings.
- Build and maintain links with local professionals and voluntary services and develop expert knowledge of other local resources that can provide help and support with e.g. benefits and bereavement services.
- Develop and maintain an up-to-date database of local resources that can meet the needs of people with MND and their families.
Leading Service development:
- Work with partners and commissioners to review and streamline pathways for accessing appropriate care and interventions e.g. gastrostomy insertion, ensuring equity for patients across the region.
- Working with partners, develop and implement pathways to ensure that all people with MND have timely access to genetic testing and access to disease modifying medication such as Tofersen if appropriate.
- Deliver Training and education for patients/family and carers, and health care professionals (internally/externally) for complex case management, neuro-respiratory conditions and interventions.
- Service evaluation - Collates and records quantitative and qualitative data to provide evidence of productivity, outcomes and quality, through audit and research
- Work in liaison with the MND Association regarding grant, priorities, auditing.
- Work in partnership with the MND Association on initiatives to develop and improve services to support people with MND, their families and carers.
- Develops new skills in response to emerging knowledge and techniques.
- Instigates and manages change within a complex environment and advising other clinicians, social care professionals, and voluntary agencies on the development of services for people with MND.
- Develop, implement and evaluate policies relevant to own area of work and within the parameters of the MND Association objectives.
- Establish working links with the MND Association to ensure access for patients and families to the local support offered through volunteers, branches and support groups.
Education and Training:
- To proactively lead and develop knowledge and skills in others though formal and informal education.
- To act as a senior clinical role model to other clinical staff in supporting the development of others, sharing advanced level knowledge and skills.
- To lead the planning and delivery of high-quality education and training events including but not limited to topics like End-of-Life Care (EOLC), respiratory care for both internal and external provision.
- To provide training and supervision for other staff members on the use of specialised equipment and develop supporting documentation for this.
- Lead on submitting articles for publication to share improvement work.
Job description
Job responsibilities
Key areas of responsibility and accountability:
- Co-ordinate care and provide a single point of access from diagnosis for patient, their families and health and social care professionals.
- Establish a relationship with patients and their families helping to enable them to make informed decisions about treatment/care and advance care planning.
- Provide information to patients and carers to enable them to make informed choices regarding care.
- Co-ordinate MND clinics and the Multidisciplinary teams which promotes a proactive, timely, and holistic approach to the care and management of people living with MND and their families.
- Improve education and awareness amongst health and social care professionals and care staff in the Hospices, hospital, community and relevant care homes of the impact of a diagnosis of MND on the patients, families and carers.
- Lead the coordination of the multi-disciplinary team (MDT) meetings pre and post the combined clinic and then to disseminate care plans to community allied health care professionals.
- Co-ordinate care between the specialist practitioners within the hospital, the Community Health and Social Care teams, hospices services and tertiary centres.
- To undertake appropriate coordination of onward referrals.
- Maintain close collaboration and communication with MND Association regional staff and with a view to promoting the MND Association and the services it provides for people affected by MND.
- To attend as appropriate local MND Association Support Group meetings
- To vary the style and level of communication with individuals in order to meet the differing levels of understanding. Including those with cognitive impairment and those with additional communication needs.
- Maintain and update electronic patient records (EPR) where appropriate
- To process patient referrals as the single point of access and liaise closely and align with already established MND Co-ordination in the North of the County.
- To receive and make referrals to the MND Association as appropriate.
- To support the process of audit and service evaluation in collaboration with the MND Association.
- To support the family bereavement process including follow up support and notifying other agencies involved in the patients care about their death.
Care Coordination:
- Undertake complex holistic needs assessments and complete management plans across the disease trajectory from diagnosis to end of life.
- To co-ordinate with key workers within the community to prevent delays in supportive treatment and to avoid hospital admissions.
- To support, within the relevant care setting, those newly diagnosed with MND.
- To work collaboratively with regional partners such as Birmingham MND Care Centre, University Hospital of Coventry and Warwickshire, Mary Ann Evans Hospice, The Shakespeare Hospice, to ensure timely, high quality, equitable care for all people with MND in the Coventry and Warwickshire ICB footprint.
- To support early identification and review of inpatients and co-ordinate with community teams to reduce length of stay.
- Use highly specialised knowledge to work with people with MND, and their families in outpatient clinics, in-patient settings, their own homes and other settings to manage symptoms and provide support.
- Demonstrate the use of advanced communication skills where appropriate to support patients and families through life changing events.
- Initiate and make referrals to Consultants, Physiotherapists, Nutritional, Respiratory and other Specialist services where required.
- Have an understanding and awareness of the range of MDT professionals care input that will promote quality of life for people with MND, for example orthotics, OT equipment, warning signs of dysphagia, voice banking, weight loss and nutrition.
Management:
- Co-ordinate specialist care following the diagnosis of MND.
- Provide an advisory service across the whole of Coventry and Warwickshire as and when required acting as a point of reference and specialist advice for patients, families and health and social care professionals.
- Be responsible for planning and development of services within the local area: identifying gaps in service, areas of good practice and ways to address service improvement.
- Be responsible for the development and running of MND MDT clinics.
- Facilitate a seamless service in partnership and collaboration with all multi and interdisciplinary agencies and persons involved.
Professional Development:
- Maintain professional registration at all times.
- Maintain excellent standards of documentation and be able to provide information regarding the present needs of people with MND.
- Maintain evidenced continued professional development.
- Attend annual MND Association Care Centre and Network Day, Regional Special interest groups and become an active member of the Associations Community of Practice.
Leadership:
- Act as a positive role model and provide clinical leadership.
- Demonstrate the highest professional standards and support the development of clinical expertise.
- Lead the development of practice within post holders specific area of professional practice.
- Establish and lead Multidisciplinary teams in order to provide a systematic and holistic approach to care and management of people with MND.
- Provide effective local leadership and support of staff, planning and directing activities to provide optimal standards of care.
- Support MDT staff to feel confident and competent in delivering care to people with MND.
- Explore and develop local pathways to recognise unmet need.
- Advise, initiate, facilitate and implement changes in clinical practice to meet policy or service development for specialist area, which may impact on other disciplines.
Communication:
- Demonstrate excellent communication and organisational skills in balancing the demands of this unpredictable and complex condition.
- Assess complex issues and facilitate decision-making relating to patient care, safety, treatment options and outcomes, and supervise others in doing this.
- Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language and emotion.
- Use skills (visual and auditory) to interpret the spoken word and understand patient dialogue, i.e. being empathic, patient and able to concentrate on the spoken word when patients struggle to form words and sentences.
- Use advanced verbal and non-verbal communication skills to impart sensitive, complex and potentially distressing information to patients and carers regarding disease progression.
- Communicate highly complex, sensitive information with people with MND and carers on MND to ensure their active involvement in the medical care planning, treatment delivery and informed consent process.
- Assist people with MND, families and carers to develop understanding of MND promoting self-management.
- Communicate in ways that empower patients to make informed choices about their health and care.
- Provide specialist advice to a range of health care professionals within the scope of specialist practice.
- Liaise with other members of the multidisciplinary team to achieve optimum levels of care in relation to specialised area of practice.
- Access external networks with peers to share good practice.
- Present highly complex and sensitive information within a variety of both formal and informal settings.
- Build and maintain links with local professionals and voluntary services and develop expert knowledge of other local resources that can provide help and support with e.g. benefits and bereavement services.
- Develop and maintain an up-to-date database of local resources that can meet the needs of people with MND and their families.
Leading Service development:
- Work with partners and commissioners to review and streamline pathways for accessing appropriate care and interventions e.g. gastrostomy insertion, ensuring equity for patients across the region.
- Working with partners, develop and implement pathways to ensure that all people with MND have timely access to genetic testing and access to disease modifying medication such as Tofersen if appropriate.
- Deliver Training and education for patients/family and carers, and health care professionals (internally/externally) for complex case management, neuro-respiratory conditions and interventions.
- Service evaluation - Collates and records quantitative and qualitative data to provide evidence of productivity, outcomes and quality, through audit and research
- Work in liaison with the MND Association regarding grant, priorities, auditing.
- Work in partnership with the MND Association on initiatives to develop and improve services to support people with MND, their families and carers.
- Develops new skills in response to emerging knowledge and techniques.
- Instigates and manages change within a complex environment and advising other clinicians, social care professionals, and voluntary agencies on the development of services for people with MND.
- Develop, implement and evaluate policies relevant to own area of work and within the parameters of the MND Association objectives.
- Establish working links with the MND Association to ensure access for patients and families to the local support offered through volunteers, branches and support groups.
Education and Training:
- To proactively lead and develop knowledge and skills in others though formal and informal education.
- To act as a senior clinical role model to other clinical staff in supporting the development of others, sharing advanced level knowledge and skills.
- To lead the planning and delivery of high-quality education and training events including but not limited to topics like End-of-Life Care (EOLC), respiratory care for both internal and external provision.
- To provide training and supervision for other staff members on the use of specialised equipment and develop supporting documentation for this.
- Lead on submitting articles for publication to share improvement work.
Person Specification
Other
Essential
- Ability to travel across Coventry and Warwickshire
- Full clean driving licence and use of a car
- Ability to work flexibly where required
- The right to work in the UK
Skills and Attributes
Essential
- Highly organised with the ability to manage own workload and priorities
- Ability to manage complex information and caseloads
- Strong interpersonal skills with the ability to build relationships with a wide range of people
- Excellent communication skills both written and verbally
- Good IT skills with competency around using Microsoft packages and familiar with the use of databases
- High degree of motivation, commitment and the ability to use own initiative
- Ability to problem solve
- Leadership skills
Experience
Essential
- Significant post Registration experience in a relevant clinical area (Neurology, palliative care, or community Nursing)
- Knowledge and understanding of disease management and treatment of MND
- Experience of collaborating across healthcare, social care, and voluntary sectors
- Evidence of clinical leadership, service improvement, or quality assurance initiatives
Desirable
- Experience of service development and improvement
Qualifications
Essential
- Valid Registration with a professional body (e.g., NMC for Registered Nurses, HCPC for Allied Health professionals
- First Degree or equivalent
Desirable
- Post-Registration specialist training in neurology or palliative care
- Clinical Leadership Qualification
- Advanced Communication Skills certificate
- Masters degree
Person Specification
Other
Essential
- Ability to travel across Coventry and Warwickshire
- Full clean driving licence and use of a car
- Ability to work flexibly where required
- The right to work in the UK
Skills and Attributes
Essential
- Highly organised with the ability to manage own workload and priorities
- Ability to manage complex information and caseloads
- Strong interpersonal skills with the ability to build relationships with a wide range of people
- Excellent communication skills both written and verbally
- Good IT skills with competency around using Microsoft packages and familiar with the use of databases
- High degree of motivation, commitment and the ability to use own initiative
- Ability to problem solve
- Leadership skills
Experience
Essential
- Significant post Registration experience in a relevant clinical area (Neurology, palliative care, or community Nursing)
- Knowledge and understanding of disease management and treatment of MND
- Experience of collaborating across healthcare, social care, and voluntary sectors
- Evidence of clinical leadership, service improvement, or quality assurance initiatives
Desirable
- Experience of service development and improvement
Qualifications
Essential
- Valid Registration with a professional body (e.g., NMC for Registered Nurses, HCPC for Allied Health professionals
- First Degree or equivalent
Desirable
- Post-Registration specialist training in neurology or palliative care
- Clinical Leadership Qualification
- Advanced Communication Skills certificate
- Masters degree
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Myton Hospices
Address
Coventry Myton Hospice
Clifford Bridge Road
Coventry
CV2 2HJ
United Kingdom
Employer's website
https://www.mytonhospice.org/ (Opens in a new tab)
Employer details
Employer name
The Myton Hospices
Address
Coventry Myton Hospice
Clifford Bridge Road
Coventry
CV2 2HJ
United Kingdom
Employer's website
https://www.mytonhospice.org/ (Opens in a new tab)
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Posted 2 day(s) ago
Reference: B0017-26-0005
Job summary
As a Bank Senior Healthcare Assistant, you will be a valued member of our Community Services team, delivering compassionate, high-quality palliative and end of life care to patients and families across a range of Hospice services, including Hospice at Home, Overnight Nursing, Wellbeing Services and Rapid Response. Working flexibly across a 24-hour, 7-day service, you will support patients with life-limiting illnesses to remain in their preferred place of care, promoting comfort, dignity, independence and quality of life.
This is an exciting opportunity for an experienced Healthcare Assistant who is passionate about palliative care in the and wants to make a meaningful difference to the lives of patients and those important to them, while working within a supportive, innovative and highly respected community hospice service.
Main duties of the job
This varied and rewarding role involves providing hands-on personal care, emotional support and practical assistance to patients, families and carers in both home and hospice settings. You will work closely with specialist nurses and multidisciplinary teams, building strong relationships with NHS colleagues, social care partners and other healthcare providers to ensure coordinated, person-centred care.
You will contribute to services that provide planned and urgent care, including supporting patients during periods of symptom instability and delivering overnight care that offers reassurance and respite to families and carers.
Please note this job will require proof of eligibility to work in the UK.
About us
Mary Ann Evans Hospice is an adult community hospice in North Warwickshire. As an independent charity we provide palliative and end of life nursing care and support to patients with life limiting illnesses and those that matter most to them. Our services include Hospice at Home, Overnight Nursing, Wellbeing Centre, Bereavement Support and Rapid Response
Our care is compassionate and inclusive for all who access our services.
Mary Ann: Our Values
The Hospice is committed to ensuring a healthy work-life balance for staff given the nature of the environment and care services provided. The Hospice, its staff and volunteers are all committed to ensuring Our Values stay at the centre of its ethos.
- Compassionate
- Trustworthy
- Respectful
- Inspirational
- Sustainable
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£14.05 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
B0017-26-0005
Job locations
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
United Kingdom
Job description
Job responsibilities
Please see supporting document for full Job Description and Person Specification.
A brief overview of Principal Duties & Responsibilities:
The SHCA role will be under the supervision of a RN as per recommendations from the Cavendish (2015) and Willis (2015) reports.
1. To support the Clinical Services Team Leader (CSTL) and RNs by providing a confident presence to which individuals can turn for assistance and support and be an advocate for the patients with palliative care needs within the Mary Ann clinical services settings.
2. To support the assessment, planning, implementation and evaluation of patient needs under the direction and supervision of RN, ensuring personalised care is delivered and using evidence-based practice.
3. Provide compassionate care and support to patients with life-limiting illnesses in their own home.
4. Deliver personal care, including assistance with mobility, continence, hygiene, comfort, and repositioning where required.
5. Providing respite to support carers by enabling them to rest whilst knowing their loved one is being safely cared for.
6. Be a competent practitioner demonstrating an evidence-based approach, acting as a resource and advisor to other colleagues, students, patients and carers.
7. Recognise changing patient and carer needs, condition or circumstances and report these to appropriately to either Rapid Response, community nursing colleagues and/or GP, RN or CSTL.
8. To assist in providing holistic care in partnership with the patient/family (and other care providers) for those with palliative and end of life needs
a. Personal care
b. Dressings
c. Transferring/mobilising safely
d. Emotional support
e. Assist with all other aspects of care e.g., assist with nutritional requirements, observe pressure areas.
Job description
Job responsibilities
Please see supporting document for full Job Description and Person Specification.
A brief overview of Principal Duties & Responsibilities:
The SHCA role will be under the supervision of a RN as per recommendations from the Cavendish (2015) and Willis (2015) reports.
1. To support the Clinical Services Team Leader (CSTL) and RNs by providing a confident presence to which individuals can turn for assistance and support and be an advocate for the patients with palliative care needs within the Mary Ann clinical services settings.
2. To support the assessment, planning, implementation and evaluation of patient needs under the direction and supervision of RN, ensuring personalised care is delivered and using evidence-based practice.
3. Provide compassionate care and support to patients with life-limiting illnesses in their own home.
4. Deliver personal care, including assistance with mobility, continence, hygiene, comfort, and repositioning where required.
5. Providing respite to support carers by enabling them to rest whilst knowing their loved one is being safely cared for.
6. Be a competent practitioner demonstrating an evidence-based approach, acting as a resource and advisor to other colleagues, students, patients and carers.
7. Recognise changing patient and carer needs, condition or circumstances and report these to appropriately to either Rapid Response, community nursing colleagues and/or GP, RN or CSTL.
8. To assist in providing holistic care in partnership with the patient/family (and other care providers) for those with palliative and end of life needs
a. Personal care
b. Dressings
c. Transferring/mobilising safely
d. Emotional support
e. Assist with all other aspects of care e.g., assist with nutritional requirements, observe pressure areas.
Person Specification
Qualifications
Essential
- Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent.
- Maths and English/GCSE Level 4 or equivalent.
Desirable
- Level 3 Diploma or equivalent certificate in palliative/end of life care
- Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia
Experience
Essential
- Experience with palliative/end of life patients (any setting)
- Able to work autonomously and as part of team.
- Evidence of excellent communication skills
Desirable
- Experience of CQC compliance and evidencing regulations in practice
- Experience of supervising/supporting team members
Other Job Requirements
Essential
- Wear uniform when in clinical practice
- Dress in a manner that conforms to accepted formal code of business dress.
- Hold a current clean driving licence and daily access to a vehicle to enable travel as required.
- Flexible approach to work including weekend working where necessary.
- Ability to work in non-smoking environment
- Ambassador for the organisation
Skills and Knowledge
Essential
- Fundamental care skills and specifically in palliative and end of life care
- Communication Skills relevant to palliative/end of life care
- Excellent planning and organising skills.
- Adapting to and managing change
- Understanding of current issues and initiatives relating to palliative care
- IT skills ability to use computer, email, smart phone etc.
- Excellent interpersonal skills communication with patients, health and social care professionals and the wider multi-professional team encompassing verbal and written skills including:
- oMotivation of staff
- oTeam building
- oDecision making
- oConflict management
- oProblem Solving
- Excellent skills in writing and maintaining plans of care.
- Must be able to demonstrate an understanding of the need for confidentiality in all aspects of the work environment
Desirable
- Evidence of effective teaching and mentoring
- Able to write succinct and informative report.
- Conversant with CQC regulations and implications on safe, effective, caring, responsive, well-led services.
Aptitudes & Attributes
Essential
- A personal approach and caring nature
- Self-motivated and have initiative.
- Have an excellent telephone manner.
- Resourceful and creative
- Ability to relate to the multi-disciplinary team in Mary Ann and with key partner provider colleagues.
- Willing to participate in lifelong learning ethos.
- A high level of accuracy and attention to detail
- Ability to prioritise tasks, appropriately delegate and manage time effectively.
Desirable
- Able to recognise coping strengths for themselves and others
Person Specification
Qualifications
Essential
- Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent.
- Maths and English/GCSE Level 4 or equivalent.
Desirable
- Level 3 Diploma or equivalent certificate in palliative/end of life care
- Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia
Experience
Essential
- Experience with palliative/end of life patients (any setting)
- Able to work autonomously and as part of team.
- Evidence of excellent communication skills
Desirable
- Experience of CQC compliance and evidencing regulations in practice
- Experience of supervising/supporting team members
Other Job Requirements
Essential
- Wear uniform when in clinical practice
- Dress in a manner that conforms to accepted formal code of business dress.
- Hold a current clean driving licence and daily access to a vehicle to enable travel as required.
- Flexible approach to work including weekend working where necessary.
- Ability to work in non-smoking environment
- Ambassador for the organisation
Skills and Knowledge
Essential
- Fundamental care skills and specifically in palliative and end of life care
- Communication Skills relevant to palliative/end of life care
- Excellent planning and organising skills.
- Adapting to and managing change
- Understanding of current issues and initiatives relating to palliative care
- IT skills ability to use computer, email, smart phone etc.
- Excellent interpersonal skills communication with patients, health and social care professionals and the wider multi-professional team encompassing verbal and written skills including:
- oMotivation of staff
- oTeam building
- oDecision making
- oConflict management
- oProblem Solving
- Excellent skills in writing and maintaining plans of care.
- Must be able to demonstrate an understanding of the need for confidentiality in all aspects of the work environment
Desirable
- Evidence of effective teaching and mentoring
- Able to write succinct and informative report.
- Conversant with CQC regulations and implications on safe, effective, caring, responsive, well-led services.
Aptitudes & Attributes
Essential
- A personal approach and caring nature
- Self-motivated and have initiative.
- Have an excellent telephone manner.
- Resourceful and creative
- Ability to relate to the multi-disciplinary team in Mary Ann and with key partner provider colleagues.
- Willing to participate in lifelong learning ethos.
- A high level of accuracy and attention to detail
- Ability to prioritise tasks, appropriately delegate and manage time effectively.
Desirable
- Able to recognise coping strengths for themselves and others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mary Ann Evans Hospice
Address
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
United Kingdom
Employer's website
Employer details
Employer name
Mary Ann Evans Hospice
Address
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 24 day(s) ago
Reference: B0017-26-0009
Job summary
Make a difference everyday. Join our team and provide exceptional care where it matters most.
For over 30 years, Mary Ann Evans Hospice has delivered compassionate, high quality end of life care to individuals and their families across Warwickshire North. We're proud of the difference we've made and continue to make in the lives of those navigating life limiting illness.
As we expand our services to meeting increasing demand, were looking for a dedicated Senior Health Care Assistant to join our community team to work 23 hours over 2 days. This role offers the opportunity to provide personalised care in patients homes supporting individuals and their families through some of life's most difficult moments.
About the Role
As a senior Health Care Assistant, you will:
- Deliver high-quality, compassionate palliative and end of life care in patients' own homes.
- Support patients with personal care, emotional support, and practical needs.
- Work closely with registered nurses to ensure coordinated and holistic care.
- Provide respite and reassurance to families and carers, helping them feel supported and empowered.
- Uphold the values of compassionate, trustworthy, respectful and inspirational in every aspect of our care.
- Unfortunately, we do not have a sponsorship license and cannot offer visa sponsorship.
Main duties of the job
About You
We are looking for individuals who are:
- Passionate about delivering person-centred care at the end of life.
- Excellent communication skills.
- Empathetic, compassionate, and respectful of each individuals journey.
- Experienced in a care setting (community or hospice experience desirable but not essential).
- Flexible, reliable, and able to work independently in a community setting.
- Hold a valid UK driving licence and have access to a vehicle.
Confidence and competence in IT, including the use of electronic patient records systems such as EMIS (training will be provided).
What We Offer
- The opportunity to make a real impact in peoples lives.
- A supportive, experienced team that values kindness and collaboration.
- Ongoing training and professional development.
- Mileage reimbursement and access to employee wellbeing initiatives.
- The chance to be part of a charity with deep roots and a strong reputation in the local community.
Qualifications and Experience:
-
NVQ Level 3 in Health and Social Care or equivalent qualification is required .
-
Experience in palliative and end of life care is preferred but not essential. Most importantly, candidates must be passionate about delivering and improving high-quality palliative and end of life care within the community.
About us
Employment Benefits and Terms
As an NHS Partner, Mary Ann Evans Hospice will continue to make contributions to your Pension Scheme, subject to qualifying conditions. For further advice, please contact our Payroll Officer within the Business Support Team.
We offer the following benefits to support our employees:
-
Agenda for Change pay scale with NHS length of service recognised for annual leave entitlement
-
Sickness pay in accordance with Mary Ann Evans Hospice policy
-
Excellent training and professional development opportunities
-
Enhanced DBS clearance provided by Mary Ann Evans Hospice
-
Lease car scheme available via salary sacrifice
-
Access to electric pool cars for work-related travel
-
FREE parking facilities when based at the Hospice located on the George Eliot site
-
Employee Assistance Programme (EAP) offering confidential support
-
Pension Scheme options, including continuation of NHS Pension Scheme for existing members
We are committed to supporting our staff with competitive benefits and a positive working environment to help you thrive in your role.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Part-time
Reference number
B0017-26-0009
Job locations
Mary Ann Evans Hospice
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
United Kingdom
Job description
Job responsibilities
The Senior Health Care Assistant plays a key role in our Community Services team. This service includes the Hospice at Home team, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust.
This role will primarily be focused on supporting patients within the Hospice at Home and Wellbeing Programme, working across a 7-day rota between the hours of 8:00am and 8:00pm. On occasion, the postholder will be required to work within the Rapid Response team, which is a 24-hour service and will include internal rotation onto night shifts from 8:00pm to 8:00am.
When working within the Hospice at Home team, the Senior Health Care Assistant will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering short periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time.
A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected.
Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort.
There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round-the-clock care provision, ensuring that patients receive timely and appropriate support during crisis situations.
The ideal candidate will have relevant experience in delivering palliative, end-of-life, or community-based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential, along with a flexible approach to working patterns, including the ability to cover occasional night shifts.
A recognised Health Care Assistant qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills.
This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lifes most difficult moments. If you are passionate about delivering compassionate, person-centred care within a supportive and collaborative community setting, we would be delighted to hear from you. Please contact the hospice if you would like the opportunity of an informal visit.
Job description
Job responsibilities
The Senior Health Care Assistant plays a key role in our Community Services team. This service includes the Hospice at Home team, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust.
This role will primarily be focused on supporting patients within the Hospice at Home and Wellbeing Programme, working across a 7-day rota between the hours of 8:00am and 8:00pm. On occasion, the postholder will be required to work within the Rapid Response team, which is a 24-hour service and will include internal rotation onto night shifts from 8:00pm to 8:00am.
When working within the Hospice at Home team, the Senior Health Care Assistant will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering short periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time.
A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected.
Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort.
There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round-the-clock care provision, ensuring that patients receive timely and appropriate support during crisis situations.
The ideal candidate will have relevant experience in delivering palliative, end-of-life, or community-based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential, along with a flexible approach to working patterns, including the ability to cover occasional night shifts.
A recognised Health Care Assistant qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills.
This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lifes most difficult moments. If you are passionate about delivering compassionate, person-centred care within a supportive and collaborative community setting, we would be delighted to hear from you. Please contact the hospice if you would like the opportunity of an informal visit.
Person Specification
Qualifications
Essential
- Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent. |Maths and English GCSE level 4 or equivalent
Desirable
- Level 3 Diploma or equivalent certificate in palliative/end of life care
- Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia
Experience
Essential
- A minimum of 1 years care experience working within NHS or a care setting.
- Able to work autonomously and as part of team
- Evidence of excellent communication skills
- Experience of supervising/supporting team members
Desirable
- Experience working in palliative or end of life care.
- Experience of CQC compliance and evidencing regulations in practice
Person Specification
Qualifications
Essential
- Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent. |Maths and English GCSE level 4 or equivalent
Desirable
- Level 3 Diploma or equivalent certificate in palliative/end of life care
- Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia
Experience
Essential
- A minimum of 1 years care experience working within NHS or a care setting.
- Able to work autonomously and as part of team
- Evidence of excellent communication skills
- Experience of supervising/supporting team members
Desirable
- Experience working in palliative or end of life care.
- Experience of CQC compliance and evidencing regulations in practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mary Ann Evans Hospice
Address
Mary Ann Evans Hospice
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
United Kingdom
Employer's website
Employer details
Employer name
Mary Ann Evans Hospice
Address
Mary Ann Evans Hospice
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
United Kingdom
Employer's website
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