Job description

Job responsibilities

We are currently seeking an enthusiastic & diligent Patient Advisor. Ideally, you will have previous receptionist/administrator experience in a healthcare setting. We are a Friendly and cohesive team of GP Partners (5) and Salaried GPs (6) & Excellent clinical support team including Paramedics, Nurses, Health Care Assistants and our Clinical Pharmacist.

Person Specification

Experience

Essential

• Essential criteria:
• 1.Experience in administration or a reception role (12 months) in a healthcare setting.
• 2.Enthusiastic team player with a keen eye for detail.
• 3.A highly organised individual who can manage daily tasks.
• 4.A passion for providing exceptional patient support.
• 5.Ability to time-keep efficiently & meet SLAs as required.
• 6.Excellent communication skills (written and oral).
• 7.Flexible, cooperative & polite.

Desirable

• esirable criteria:
• 1.Experience of handling deductions & patient registrations.
• 2.Familiarity with providing administrative support to clinical professionals.
• 3.Competent with EMIS Web, Docman 10, Accurx & Surgery Connect.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NORTHGATE HEALTH CENTRE

Address

15 Market Street

Oxford

OX1 3EF

United Kingdom

Employer's website

https://www.northgatehealthcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Undertake structured medication reviews and medicines optimisation clinics for patients with long-term conditions, polypharmacy, frailty, learning disabilities, and other complex needs.
• Review repeat prescribing processes to ensure safe and effective prescribing.
• Support Medicines Reconciliation following hospital discharge and outpatient appointments.
• Manage prescribing queries from patients, GPs, community pharmacies, care homes, and secondary care providers.
• Identify and resolve medication-related problems and optimise treatment plans.
• Promote adherence to local and national prescribing guidelines.
• Support high-risk medication monitoring and chronic disease management.

Person Specification

Qualifications

Essential

• Master's Degree in Pharmacy, MPharm, or equivalent
• Independent Prescriber qualification (or willingness to undertake training)

Desirable

• Experience working in General Practice, Primary Care Network, or NHS pharmacy services.
• Experience conducting medication reviews and medicines optimisation.
• Experience of high-risk drug monitoring.
• Experience using GP clinical systems EMIS Web.
• Experience leading prescribing audits and quality improvement initiatives.
• Experience processing clinical correspondence and medicines reconciliation.

Experience

Essential

• Experience working in General Practice, Primary Care Network, or NHS pharmacy services.
• Experience conducting medication reviews and medicines optimisation.
• Experience of high-risk drug monitoring.
• Experience using GP clinical systems EMIS Web.
• Experience leading prescribing audits and quality improvement initiatives.
• Experience processing clinical correspondence and medicines reconciliation.

Desirable

• Independent Prescriber qualification.
• Primary Care Pharmacy Education Pathway, PCPEP, completion.
• Experience supporting CQC inspections.
• Management or leadership qualification.
• Experience supervising pharmacy staff.

Skills

Essential

• Excellent clinical knowledge and decision making skills.
• Strong understanding of NHS prescribing guidance and medicines governance.
• Excellent communication and interpersonal skills.
• Ability to work independently and within multidisciplinary teams.
• Strong organisational and leadership skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bridgnorth Medical Practice

Address

Northgate Health Centre

Northgate

Bridgnorth

Shropshire

WV16 4EN

United Kingdom

Employer's website

https://www.bridgnorthmedicalpractice.co.uk/ (Opens in a new tab)