Job description

Job responsibilities

Please note there are to role available within our Team, we are currently recruiting 1x full time substantive post and 1x full time Fixed Term Contract 12 months, ending November 2027

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference, click APPLY!

Person Specification

Qualifications

Essential

• Valid registration with NMC or Professional Registration with Health Care Professionals Council
• Mentorship qualification or willingness to undertake mentorship training.

Other

Essential

• Ability to travel independently

Experience

Essential

• CPA implementation

Desirable

• Experience in appropriate area
• Has worked within an MDT setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northside House

Thorpe St Andrew

Norwich

NR7 0HT

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

You will be provided with a fully supported induction programme and will be offered a programme of training and development should you wish to progress.

Our staff support network includes protected time, wellbeing sessions and regular supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

**Previous Applicants Need Not Apply **

Person Specification

Qualification

Essential

• NVQ Level 2/3, in Health and Social Care

Experience

Essential

• Previous experience within the care sector

Desirable

• Mental health experience

Other

Essential

• Flexibility and adaptability
• Undertake physical intervention training and remain trained in techniques, as required by role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Wedgwood House

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Experience

Essential

• Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience.
• Evidence of leading service development within in a mental health setting
• Collaborative working between services and working in partnership with statutory and voluntary services.

Desirable

• Experience in providing leadership in a mental health care environment.
• Working in a community mental health team.

Knowledge

Essential

• Knowledge of medication and the monitoring of its effects.
• Build on/develop further knowledge of psychosocial interventions and their appropriateness.
• Build on/develop further specialist knowledge of health promotion

Skills

Essential

• Develop and lead an age-inclusive multi-professional team and provide ongoing operational, clinical and managerial supervision
• Develop recovery-focused practice
• Establish performance management team structures and systems

Qualifications

Essential

• RMN, Dip SW, Dip OT or equivalent

Desirable

• Ongoing professional development working towards degree level
• Higher degree or post-graduate certificate in area of clinical / therapeutic practice
• Post-basic teaching Qualification
• ILM certificate in management or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

80 St Stephens Rd

Drayton High Road

Norwich

NR11 6XF

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

This is an exciting opportunity to shape the future of the Female Acute Inpatient Pathway, supporting both Waveney and Kestrel Wards to deliver excellent standards of care.

You will work alongside a dedicated multidisciplinary team, contribute to meaningful service improvements, support the development of staff, and make a real difference to the lives of the people we care for.

If you are an experienced mental health nurse with a Nurse Prescribing Qualification and a passion for clinical leadership, quality improvement, and staff development, we would love to hear from you.

Interested?

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Experience

Essential

• Extensive experience at which has required supervision and mentorship of others.
• Extensive experience of practice within clinical area with proven track record in delivering high quality care.

Desirable

• Experience of implementing evidence-based practice and/or service improvement
• Teaching or training experience or qualification.

Qualifications

Essential

• RMN or equivalent professional qualification
• Non-Medical Independent Prescriber
• Degree Level Qualification or equivalent level

Desirable

• Study experience at Masters level, study at that level or equivalent experience.

Knowledge

Essential

• Able to demonstrate sound clinical expertise and knowledge of mental health disorders and their treatments

Other

Essential

• Ability to travel to all Trust locations if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.

To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.

To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.

To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.

To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.

To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.

To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.

To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.

Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos.

To keep the unit clean and tidy maintaining a safe environment.

To adhere to trust infection control procedures.

To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse.

To support relatives under the guidance of the Multidisciplinary Team (MDT).

To assist with the discharge process for patients by the MDT.

We are unable to offer sponsorship for this post.

Person Specification

Qualifications

Essential

• Education to GCSE level Grade 5 in English and Mathematics or equivalent.
• Care Certificate and or equivalent health care experience

Desirable

• City and Guilds NVQ Level 3 in Care/Health and Social Care

Skills, Abilities and Knowledge

Essential

• Good organisational skills
• Basic I.T. and computer skills
• Good interpersonal and communication skills
• Good numeracy and literacy skills

Communication

Essential

• Clear oral and written communication

Desirable

• Basic computer skills

Personal and People Development

Essential

• Polite/courteous
• Caring personality
• Sensitive and tolerant
• Resilient

Other

Essential

• Able to make own travelling arrangements
• May be required to work in other community hospital's within our trust in order to meet the needs of the service

Desirable

• Ability to work 12.5 hour shift day/night patterns

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Willow Unit, Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role requires an individual with experience of providing service to customers. An aptitude for problem solving, great attention to detail and a considered approach is also needed. Excellent verbal and written communication skills are also essential.

You will be confident working with all staff across in a wide range of professional groups and demonstrate effective time management and interpersonal skills.

Ability to respond quickly to changing plans and be proactive is also important.

Excellent IT skills are required for this role, particularly Microsoft Excel and other Microsoft Office products. Experience of the Allocate Optima systems and ESR is advantageous, but not essential as training will be provided to the right candidate who can demonstrate aptitude.

Person Specification

Qualifications/Training and Professional Development

Essential

• Good standard of education including GCSE level or equivalent in Math's and English Language.
• NVQ Level 3 qualification or equivalent.
• Willing to undertake development and training on the job.

Desirable

• IT qualification

Experience and Knowledge

Essential

• Experience of providing a service to customers using a variety of media.
• Experience and proficiency in the use of Microsoft Office products: Excel, Word, PowerPoint and Outlook.
• Demonstrable intermediate level knowledge in Excel.
• Experience of working within a team.
• Experience of computerised information systems.

Desirable

• System administration experience.
• Knowledge of the E-Rostering system.
• Previous NHS experience.
• IT systems helpdesk experience.

Skills, Abilities and Competencies

Essential

• Good organisational skills.
• Ability to prioritise own workload.
• Ability to work accurately with attention to detail.
• Ability to deliver excellent customer service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital

Gayton Road

Kings Lynn

PE30 4ET

United Kingdom

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details regarding this post.

Please could you answer the below questions in your application

This role is also being recruited to within the New Hospital Programme at our partner Trust. Please indicate your preferred location:

• Queen Elizabeth Hospital, Kings Lynn
• James Paget University Hospital, Gorleston
• Either location

If you are not successful in securing a role at your preferred location, would you be happy for your application to be considered for the equivalent role at the other Trust?

• Yes
• No

Person Specification

Qualifications/Training

Essential

• Degree in project management, construction management or a related discipline, or equivalent experience gained through delivering major capital projects.
• A recognised project or programme management qualification such as APM PMQ or equivalent is expected.
• An understanding of NEC3 or NEC4 contracts is required, including how they are applied in practice within large and complex delivery environments. This does not require the postholder to act in a formal NEC role, but they must be able to operate confidently alongside those who do.

Desirable

• Better Business Case Foundation or Higher.

Experience

Essential

• Minimum of 10 years of experience in project management, with at least 5 years in a leadership role
• Demonstrable experience of working in an NEC-based delivery environment, with a clear understanding of how programme, risk and change are managed and how issues are surfaced and resolved through the contract framework.
• Experience of working with Tier 1 contractors and established supply chains, with the ability to operate as a credible client-side lead, supporting a collaborative approach while maintaining appropriate oversight and challenge.
• Experience of coordinating multidisciplinary teams and ensuring alignment to a single delivery strategy across complex and interdependent programme elements.
• Experience of working within a regulated or publicly accountable environment, with strong governance, assurance and reporting requirements.

Skills, abilities, and knowledge

Essential

• Strong leadership capability, with the ability to bring together teams, provide clear direction and maintain focus on delivery outcomes.
• Able to build effective relationships with senior stakeholders, delivery partners and contractors, and to operate with credibility in a complex and high-profile programme environment.
• A sound understanding of programme delivery, including planning, risk management, governance and performance monitoring, with the ability to interpret and act on complex information.
• Able to provide clear, practical advice and translate technical or delivery issues into matters that support effective decision-making.
• Well-developed organisational skills, with the ability to manage competing priorities and maintain control across multiple workstreams.
• A consistent focus on quality, accuracy and attention to detail.

Aptitude

Essential

• A professional and measured approach, demonstrating sound judgement and the ability to operate effectively under pressure.
• A clear and confident communicator, able to engage constructively with a wide range of stakeholders.
• Self-motivated and proactive, with the resilience to deliver in a complex and evolving programme environment.
• Demonstrates behaviours aligned to organisational values, including professionalism, integrity and a commitment to continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Gorleston On Sea

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details regarding this post.

Please could you answer the below questions in your application

This role is also being recruited to within the New Hospital Programme at our partner Trust. Please indicate your preferred location:

• Queen Elizabeth Hospital, Kings Lynn
• James Paget University Hospital, Gorleston
• Either location

If you are not successful in securing a role at your preferred location, would you be happy for your application to be considered for the equivalent role at the other Trust?

• Yes
• No

Person Specification

Qualifications/Training

Essential

• Master's degree or equivalent level of experience in a relevant discipline (e.g. healthcare infrastructure, engineering, estates, programme management)
• Evidence of advanced specialist knowledge developed through significant post-qualification experience
• Recognised project/programme management qualification (e.g. PRINCE2, MSP) or equivalent experience

Desirable

• Relevant professional membership (e.g. Engineering, Estates, Project/Programme Management).

Experience

Essential

• Significant experience leading large-scale, complex capital or infrastructure programmes, ideally within healthcare or a comparable environment
• Experience of managing multi-million-pound budgets, including financial planning, forecasting and control
• Expert knowledge of FF&E planning, equipping strategy, specification, procurement and lifecycle management
• Experience of coordinating multidisciplinary teams and ensuring alignment to a single delivery strategy across complex and interdependent programme elements.
• Advanced understanding of NHS capital planning, business case development and programme governance

Desirable

• Experience in New Hospital Programme or equivalent major capital programme.
• Good understanding of environmental and sustainability considerations within healthcare infrastructure.

Skills, abilities, and knowledge

Essential

• Expert knowledge of FF&E planning, equipping strategy, specification, procurement and lifecycle management.
• Advanced understanding of NHS capital planning, business case development and programme governance.
• Strong financial and commercial acumen including lifecycle costing and value-for-money decision making.
• Demonstrable ability to operate with a high degree of autonomy, exercising expert judgement in complex situations.

Aptitude

Essential

• Acts as a visible and credible senior role model, demonstrating organisational values
• Demonstrates initiative, resilience and sound judgement in complex environments
• Able to negotiate effectively and influence outcomes at senior level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Gorleston On Sea

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details regarding this post.

Please could you answer the below questions in your application

This role is also being recruited to within the New Hospital Programme at our partner Trust. Please indicate your preferred location:

• Queen Elizabeth Hospital, Kings Lynn
• James Paget University Hospital, Gorleston
• Either location

If you are not successful in securing a role at your preferred location, would you be happy for your application to be considered for the equivalent role at the other Trust?

• Yes
• No

Person Specification

Qualifications/Training

Essential

• Master's degree or equivalent level of knowledge acquired through extensive senior-level experience in Estates, Engineering, Infrastructure, Construction or Healthcare Property Management.
• Evidence of advanced specialist knowledge developed through significant post-qualification experience.
• Chartered membership of a relevant professional body (IWFM, IHEEM, CIBSE, RICS, APM or equivalent).
• Evidence of continuous professional development at a senior level, including leadership development.

Desirable

• Recognised project/programme management qualification (e.g. PRINCE2, MSP).
• Formal qualification in organisational change, transformation or operational readiness.

Experience

Essential

• Significant senior leadership experience within a large, complex healthcare, infrastructure, construction or transformation programme.
• Proven experience in information management within the construction or healthcare industry.
• Significant senior leadership experience within a large, complex healthcare, infrastructure, construction or transformation programme.
• Experience of managing and directing external consultants, technical advisers and specialist professional services.
• Experience of working within complex governance environments and reporting to Boards, senior executives or programme governance groups.
• Experience of leading organisational change and transformation across multiple stakeholder groups.
• Good working knowledge of Health and Safety legislation.

Desirable

• Good understanding of environmental/sustainability issues within healthcare premises.

Skills, abilities, and knowledge

Essential

• Excellent leadership, programme management and organisational development skills demonstrated within complex strategic programmes.
• Knowledge of RIBA Stages of work, NHS Health Technical Memorandum (HTMs) and Health Building Notes (HBNs), British Standards.
• Comprehensive knowledge of Building Safety legislation, Hospital 2.0 standards, Net Zero Carbon requirements and healthcare estate strategy.
• Have an ability to be able to analyse, interpret and act upon complex data.
• Ability to communicate complex technical concepts and issues in a face-to-face environment and in formal written communications with people from a wide range of staff levels and experience.

Aptitude

Essential

• Visible and credible leader with the ability to influence, negotiate and build consensus at Executive, Board and system level.
• Able to operate effectively in highly ambiguous and politically sensitive environments.
• Credible and inspirational senior leader.
• Strategic thinker with strong organisational awareness
• Flexible approach to working across programme and organisational priorities.

Desirable

• Comprehensive knowledge of Building Safety legislation, Hospital 2.0 standards, Net Zero Carbon requirements and healthcare estate strategy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Gorleston On Sea

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• When necessary, enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
• Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same.
• Enter patient information and appropriate codes on to the computer as required.
• Monitor and complete clinical system tasks as required by the Reception Supervisor, Practice Manager and GPs.
• Scan medical documents into clinical computer system and redirect to GPs for action.
• Premises:

• Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

• When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

• Undertake any other additional duties appropriate to the post as requested by the Reception Supervisor or the Practice Manager.
• Attend team and practice meetings.

Give results and/or information to the patient as directed by the doctors.

• Accept and ensure all specimens are clearly labelled and pass on to Healthcare staff for appropriate recording prior to collection by hospital transport.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified to the Health and Safety Team immediately.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Attending all training courses and sessions deemed as mandatory by the Practice Manager.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• 3 GCSE's grade A to C, one of which to be English

Experience

Desirable

• Experience of working in a GP Practice.
• Receptionist experience.

Employer details

Employer name

Southgates Medical Centre & The Woottons Surgery

Address

Southgates Medical Centre

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX

United Kingdom

Employer's website

https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will also provide leadership for the effective management of programme and project information, ensuring that design, cost, programme, risk, commercial and assurance data is accurate, controlled and suitable for governance, reporting and decision-making purposes. Working closely with programme information management and digital teams, the postholder will support the effective use of digital systems and the Client Common Data Environment (CCDE) to maintain robust project controls and assurance processes.

Please refer to the attached Job Description and Person Specification for further details regarding this post.

Please could you answer the below questions in your application

This role is also being recruited to within the New Hospital Programme at our partner Trust. Please indicate your preferred location:

• Queen Elizabeth Hospital, Kings Lynn
• James Paget University Hospital, Gorleston
• Either location

If you are not successful in securing a role at your preferred location, would you be happy for your application to be considered for the equivalent role at the other Trust?

• Yes
• No

Person Specification

Qualifications/Training

Essential

• Degree or equivalent level of knowledge acquired through extensive experience in construction, engineering, estates, project management or related discipline.
• Recognised project/programme management qualification (e.g. PRINCE2, MSP).
• Evidence of continuous professional development at a senior level, including leadership development.

Desirable

• Chartered membership of a relevant professional body (IWFM, IHEEM, CIBSE, RICS, APM or equivalent).
• Better Business Case Foundation of Higher.

Experience

Essential

• Extensive experience delivering complex construction or infrastructure projects.
• Experience managing NEC contracts and commercial risk.
• Experience leading multidisciplinary teams and engaging senior stakeholders
• Experience of managing external consultants, technical advisers and specialist professional services.
• Experience of supporting and developing business cases.
• Experience as a budget holder, including budget planning, management, and financial reporting.
• Experience producing high-quality briefings and written project documents for senior managers.
• Good working knowledge of Health and Safety legislation.
• Experience in designing and using a range of evaluation methods.

Desirable

• Experience within a complex healthcare or infrastructure environment.
• Experience operating within regulated governance environments.

Skills, abilities, and knowledge

Essential

• Excellent programme management and organisational development skills demonstrated within construction programmes.
• In depth Knowledge of capital project lifecycles, construction delivery and governance.
• In-depth knowledge and experience in a project management role within a customer-focused organisation.
• Knowledge and experience of corporate governance in an NHS setting, either directly or by working in partnership with the NHS.
• Ability to develop and maintain effective working partnerships with professional groups and senior managers within the organisation and in other agencies.
• Advanced team building, enabling, and management skills.
• Strong delegation skills.
• Proficiency in change management skills.
• Sound knowledge of NEC4 mechanisms and their practical application.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, and MS Project or equivalent project planning application.

Aptitude

Essential

• Collaborative approach to engagement and delivery.
• Able to operate effectively in ambiguous and politically sensitive environments
• sound judgement when managing competing priorities and complex organisational challenges
• Strong professional integrity
• Ability to challenge constructively and influence outcomes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Gorleston On Sea

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• To input relevant data into the Health Roster booking system to meet agreed timescales.
• To code the bookings of bank and agency staff according to the correct finance codes for recharge to the correct units.
• To assist in the recruitment process for all new Bank staff and assist with all queries from existing staff via telephone and face to face.
• Providing Healthroster advice and training to staff.

Person Specification

Qualifications

Essential

• Educated to Secondary Level with GCSE qualifications or equivalent
• NVQ3/RSA3 or equivalent experience

Desirable

• Communications skills / Leadership training

Experience

Essential

• Extensive experience of working in an office environment.
• Knowledge of secretarial or administrative procedures and systems,
• Range of work procedures and practices; base level of theoretical knowledge.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Lexden

London Rd

Colchester

CO3 4DB

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Cleanliness - All Estates & Facilities services staff

• To ensure the cleanliness of the area you are assigned to under the direction of the supervisor (Team Lead, Site Co-ordinator or Operational Manager) according to the NHS cleaning guides.
• This will include cleaning all areas, such as corridors, offices, stairs, toilets, bathrooms, kitchens, dining rooms, clinical and patient rooms on a frequent basis using a variety of cleaning methods, tasks and procedures including: damp dusting all horizontal and vertical surfaces, high and low cleaning, replenishment of disposable items (including curtain hanging), emptying (and at times washing) waste bins and deep cleans (where applicable). To assist in low level window cleaning.
• To put laundry away and request assistance to do so if required.
• Communicate with clinical staff and other relevant staff at times, barriers that make it not possible to provide the cleaning service at the allocated time, tactfully making them aware of the implications on non-delivery of service.
• Work to NHS standards of cleanliness and the required work frequencies as per the Work schedules provided.
• Responsible for ensuring security of stock whilst also monitoring and managing the stock levels and re-ordering using the local accepted practice on a weekly basis or as required.
• Co-operate fully when new methods of work or frequencies of cleaning are introduced.

Manual Handling

• Safely move small items of furniture in line with policy to facilitate cleaning.
• Safely move bags of linen and waste on a regular basis in adherence to department policies.
• Change medical gas cylinders and ensure medical gases on wards are maintained by exchanging medical gas cylinders as and when required.
• The safe use of steps and ladders commensurate with cleaning duties and working at heights policies.

COSHH - Storage of Chemicals

• To ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.

Infection Control & Quality Control

• To adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment where needed to ensure there is no spread of infection and cross contamination.
• Responsible for observing and monitoring the condition of the environment you clean and report any issues and defects that will prevent you from carrying out your duties.
• Responsible for assessing the condition of all equipment you use and report any defects observed to ensure its continued quality and safety.
• To adhere to the outlet flushing regime set out by Estates & Facilities to minimise the accumulation of Legionella bacteria in water systems in accordance with Health and Safety technical guidance.

Record Keeping and Audits

• Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place and inform Team leader as soon as possible if not completed a task and giving the reason why.
• To respond to any actions that may arise from cleaning monitoring audits, and infection control audits.
• Responsible for reporting of incidents, accidents and near misses that occur at work via the use of Datix.

Porterage (site specific and not all staff are required to be trained in this discipline)

• Prepare rooms for meetings and assist with the sighting of signs.
• Assist with stock control, checking, collecting and delivering hospital stores.
• Assist the admin team with mail collection and delivery.
• To carry out minor facilities tasks such as changing bulbs and batteries, replacing dispensers and replacing curtains when required.
• At times to act as a member of the ward domestic team to clean a specified area when called upon to do so.
• To accept and check all stores when delivered.
• Putting all stores away- example, Linen/laundry / dry goods / cleaning & hygiene supplies / Food etc.. To put away all stores in the relevant locations around the site.
• To report any discrepancies in deliveries.
• To launder and dry re-usable cleaning cloths, mops, linen and at times patient clothing using on site machines to carry out these tasks.
• Ensure the domestic and kitchen team have the required amount of cleaned items they need for their tasks.
• Removing clinical and household waste.
• Carry out floor maintenance using a variety of machinery.
• To Assist Nursing staff when called upon to do so, example Helping wheelchair patients etc.

Safe Working Practises

• Ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others.
• Ensure all tasks are completed using the risk assessments and 'safe systems of work' as instructed by your team lead or supervisor.
• Ensure patients privacy and dignity is maintained throughout your work.
• Carry out your duties adhering to the Lone Working procedures as per the training given by your manager and policies.
• Report any problems that might arise from your duties.
• Ensure that the assigned area of work is left secure by ensuring that where necessary all windows and doors are closed or locked, alarms are set and that lights are turned off.

Catering (site specific and not all staff are required to be trained in this discipline)

• Ensure that patient meals and drinks are prepared correctly and delivered on time to the ward level point of nursing staff service delivery.
• The regeneration/cooking of frozen meals at Ward level, ensuring procedures are followed with regard to the cooking cycle and service of breakfast, lunch and supper to patients. Prepare sandwiches and salads as required.
• Serve patients meals to the delivery point for nursing staff to then distribute to patients.
• At times assisting nursing staff (under direct nursing staff supervision) in serving patients their meals and drinks.
• Ensure that Food Safety and food temperature regulations are adhered to and all required paperwork is completed.
• Carry out other catering procedures including, setting of tables (accounting for all cutlery), clearing of tables / servery, loading & unloading of ward and kitchen dishwasher etc.
• Placing food orders in such a way as to maintain and ensure that a level of manageable stock is held.
• Ensuring stock rotation is carried out when putting stock away.
• Recording fridge temperatures and fridge usage.
• Recording delivered food temperature prior to hand over.
• Ensure the kitchen unit is clean and tidy, including all kitchen equipment, crockery, cutlery and utensils.
• Make and assist with patient's beverages (5 beverage rounds delivered throughout the day by the Housekeeper to nursing staff for checking and delivery to patients.)
• In extreme circumstance and only under the direction of the senior clinical nurse in charge you may be requested to assist nursing staff with the feeding of patients.

General

• Work in line with the departments code of conduct standard.
• Carry out ad hoc requests, prioritising your daily workload and undertake any other reasonable duty, which is appropriate to the banding when requested by your manager

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• NVQ level 1 in Cleaning and Support Services OR equivalent experience
• GCSE D or above in Maths and English (language and literature) OR the equivalent education certificates
• Good literacy skills

Desirable

• NVQ level 2 in Cleaning and Support Services
• Basic Food Hygiene Certificate or relevant evidenced experience
• GCSE C or above in Maths and English (language and literature)
• Gas Safe Certificate -- medical gasses
• Food Hygiene Certificate

Experience

Essential

• No experience required as full training is given on the job

Desirable

• Worked in a cleaning environment
• Worked in a commercial kitchen environment
• Worked with medical gasses
• Previous experience of working food preparation and food regeneration systems

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Basic knowledge of cleaning
• PERSONAL ATTRIBUTES
• Good communication skills both written and verbal.
• Ability to work alone unsupervised.
• Ability to manage time effectively.
• Ability to use own initiative to
• manage the requirements of the job.
• Clean smart appearance.
• Reliable.
• Trustworthy.
• Good time keeping.
• Motivated to learn.
• Ability to undertake all Statutory and Mandatory training.
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Desirable

• SKILLS & KNOWLEDGE
• Previous NHS cleaning experience
• Knowledge of the cleaning colour coding.
• Knowledge of COSHH
• Basic knowledge and use of hand tools for minor maintenance issues
• PERSONAL ATTRIBUTES
• I.T Skills
• The desire to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Carlton Court

St Peters Road, Carlton Colville

Lowestoft

Suffolk

NR33 8AG

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

Please review the attached job description and consider the essential criteria before submitting your application. This will give you an idea of the duties and skills required for the role. This is a generic job description to cover the role of Ward Clerical Officer, however, should you be appointed to another Admin & Clerical bank role (such as Administrative Assistant, Receptionist, Medical Secretary etc.) specific duties will be provided to you upon assignment by the line manager.

If successful, you will be appointed initially at Band 2 (unless there is an immediate placement available at a higher band) and the Booking Team will support you with finding a placement that suits your skills/ experience. If a placement at a higher band becomes available and suits your experience/skill set, you will have that band added to your account.

Person Specification

Attitude, aptitude

Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Skills and Abilities

Essential

• Experience in the use of Microsoft office, Word, Excel and Outlook
• Good communication and interpersonal skills
• Good time management and organisational skills

Knowledge and Experience

Essential

• Previous administration experience

Desirable

• Experience in NHS or customer service organisation

Qualifications and Training

Essential

• 4 GCSEs at A-D or equivalent experience

Desirable

• NVQ Business Administration Level 2 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information about this role, please refer to the attached Job Description and Person Specification

Person Specification

Qualifications/training and professional development

Essential

• Registered Nurse Child, or RSCN, or Registered under sub part 1 or sub part 2 of the NMC register
• Completed the Postgraduate Diploma (PGDip) Specialist Community Nursing

Desirable

• Teaching and Mentorship Course
• Educated to Degree level

Experience

Essential

• Experience working as a Band 5 in a Paediatric environment

Desirable

• Previous Paediatric Community Nursing experience
• Experience of working with children with complex healthcare needs

Skills, abilities and knowledge

Essential

• Good theoretical knowledge and practical knowledge of nursing within the clinical area of paediatrics; committed to family centred care
• Ability to access, plan, implement and evaluate care
• Have a good understanding the principles of clinical governance and clinical supervision
• Hold a current full UK Driving Licence, with confidence to drive across a variety of rural and urban areas
• Able to recognise situations detrimental to health and act as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET

United Kingdom

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For further information about this role, please refer to the attached Job Description and Person Specification

Person Specification

Qualifications/training and professional development

Essential

• An undergraduate or postgraduate degree in Nutrition and Dietetics or similar non-UK qualification
• Dietitian registered with the Health and Care Professions Council (HCPC)

Desirable

• British Dietetic Association (BDA) membership

Experience

Desirable

• Experience of working within an NHS Dietetic Department

Skills, abilities and knowledge

Essential

• Able to use behaviour change/motivational interviewing skills to support implementation of dietetic treatment plans
• Able to utilise a range of resources to enhance communication if required e.g. use of an interpreter, visual aids
• Work well as part of a team and is able to demonstrate a good understanding about how teamwork can be used to deliver high-quality patient care
• Demonstrate an awareness and basic knowledge of national clinical and professional policies, guidelines and procedures, e.g. NICE;/BDA/HCPC Code of Conduct/Ethics, Health and Safety, Infection Control, Equality and Diversity, Confidentiality, Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Gayton Road

King's Lynn

PE30 4ET

United Kingdom

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your key accountabilities. If you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

NHS pension

a comprehensive in-house & external training programmes

career progression

starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

staff physio service

NHS discounts and many more

Please visit our Facebook and Twitter page @NSFTjobs

Interviews will be held in person date to be confirmed in due course.

Person Specification

Qualifications

Essential

• Psychological Wellbeing Practitioner qualification OR
• Experienced and Qualified Graduate Mental Health Worker with relevant experiences and competencies as required

Desirable

• A qualification in provision of supervision Training in nursing, social work, occupational therapy, counselling or within a psychological therapy
• Psychology or other health related undergraduate degree

Experience

Essential

• Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience