Job description

Job responsibilities

Job Purpose

To undertake person centered strength-based assessments and to empower individuals

to make choices that promote their health, wellbeing and independence.

To provide an integrated approach to assessment and providing care with key partners.

NOTE: Actual job tasks will vary depending on the team in which the post is located.

Overview/Context

The service will be provided in accordance with legislation, national guidance,

departmental procedures and protocols, quality assurance targets and timescales and

local partnership arrangements.

Person Specification

Qualifications

Essential

• Essential
• GCSE (Grade C English and Maths or equivalent) to be tested at interview if no formal qualification held

Experience

Essential

• Have experience in working with service users or within a social care setting.
• Have experience of working within an organisation and following procedures.
• Exceptionally to work evenings and weekends or bank holidays when necessary.
• Willing to work in a range of settings depending on the needs of the service.
• Knowledge and understanding of the relevant Health and Social Care legislation.
• Knowledge of current policy and practice within Health and Social Care.
• Knowledge of electronic case management systems.

Aptitudes and Behaviours

Essential

• Able to communicate clearly and appropriately with members of the public, colleagues and staff in other agencies verbally, on the telephone and in writing.
• A commitment, knowledge and understanding of Equal Opportunities policy and anti-discriminatory practice.
• A good level of numeracy.
• Able to exercise judgement and initiative within designated areas of responsibility.
• Experience of using word/Excel/PowerPoint and be able to demonstrate good keyboard skills with a view to using various computerised and electronic case management systems.
• An ability to develop and change in light of the changing health and social care policy environment.
• Able to plan, manage, prioritise workloads, demonstrating good time management skills.
• Able to work effectively under pressure within departmental procedures and respond effectively in a crisis.
• Able to liaise effectively within the Department and other agencies and voluntary organisations.
• Able to work effectively as a member of a multi-disciplinary team, as appropriate.
• Ability to gather qualitative and quantitative information and analyse objectively.
• Ability to assess risk and take appropriate action.
• Ability to manage complex relationships.
• A willingness to undertake continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk County Council

Address

County Hall

Martineau Lane

Norwich

Norfolk

NR1 2DH

United Kingdom

Employer's website

https://www.norfolk.gov.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide senior leadership across the Community Beds and System Operations portfolio

To facilitate the Operations Centre daily meetings, co-ordinate the flow of patients through key Trust serviced including Intermediate Care beds, Community Nursing and therapy , ensuring appropriate placement of patients according to their clinical need.

Work with the Service Leads to ensure service and team development, ensuring that patients receive care closer to home.

First level on-call response during service hours

Ensure activity data and information is recorded and correlated into reports on a daily basis

Acts in a supportive, informative, and sensitive manner towards patients, relatives, visitors and colleagues at all times.

To monitor the trigger factors associated with, and when necessary implement the Trusts Escalation Plan in order to minimise service crisis through effective planning.

Prioritises workload, being aware of competing pressures.

Person Specification

Education/ Qualification

Essential

• Registered health professional or equivalent
• Demonstrates continuing professional development towards Degree level
• Current registration to a professional body

Desirable

• Masters Level education

Experience

Essential

• Experience of leading a team
• Experience of working in a multi-agency environment
• Experience of managing budgets
• A track record of successful service & policy development&implementation
• Working knowledge of current issues within clinical practice and service development
• Evidence of post graduate development

Desirable

• Experience of managing a multi-disciplinary team
• Project management

Skills, Abilities and Knowledge

Essential

• Evidence of managing change within a clinical environment
• Expert communication skills, able to address communication barriers
• Analytical skills, with the ability to problem solve complex situations
• A track record of successful service & policy development & implementation
• Project management
• Knowledge of current developments in the health service and political awareness of the NHS
• Experience of working in partnership with multidisciplinary team
• Able to command respect of the multi-disciplinary team
• Ability to work across professional boundaries
• Able to use own initiative
• Evidence motivational skills
• Experience of staff recruitment induction, career development and appraisal
• Experience of strategic deployment of workforce to deliver a service
• Financial management experience and responsibility
• Able to provide high standards of care
• Evidence tact & diplomacy
• Empathy & sensitivity
• Good observational & reporting skills
• Ability to manage stressful situations
• Good interpersonal skills
• Work flexibly to accommodate service needs
• Will be able to make own travel arrangements
• Have Good IT/ keyboard skills

Desirable

• Past experience of managing change
• Working knowledge of patient IT systems
• Understanding of the wider healthcare system, and outside agencies

Skills

Essential

• Excellent communication skills
• Physical Assessment skills
• Time management, planning and organisational skills

Desirable

• Presentation skills
• Experience of developing policies and procedures

Other

Essential

• Be aware of own limitations & able to gain support where necessary
• Strong commitment to service development& positive change
• Well-developed verbal and written communication skills
• Influencing skills and ability to negotiate at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide support to people living in their own homes in the community to help them

regain and maximise their independence and remain living in their own home.

Reablement is an approach that, irrespective of diagnosis, aims to assist people to

continue to live as they wish. It seeks to enable the individual to do ordinary activities like

cooking meals, washing, dressing, moving about the home and going out.

Reablement Support Workers may have first conversation and provide support, aimed at

building links and connections in the community so that people can get back to their lives

with minimal longer term support.

You will work as part of a skilled, qualified and motivated multi-disciplinary team that are

provided with the tools to do their jobs effectively, registered with Care Quality

Commission (CQC).

You will liaise with other professionals and services as necessary to provide the best

possible care to service users and their carer.

You may provide assistance or reassurance during a period of urgent/unplanned need to

people in their homes who dont need the emergency services which maximises the

individuals independence, health and wellbeing.

The service provides person centred care and support to people over 18 years old such

as assisting with personal care, meals/drink preparation and medication according to a

personalised plan (or immediate need) which identifies the persons reablement goals.

Overview/Context

Norfolk First Response provides four services (Norfolk First Support,

Supported Care, Swift Response and Accommodation Based Reablement).

Norfolk First Response delivers a reablement focused responsive service that provides

timely support in a crisis, prioritises safeguarding and supports the people of Norfolk to

be independent and resilient in the long term.

The service provides high quality social care that builds on the strengths of the person, whether supported by family and carers, our staff or services we commission. We aim to prioritise people, practice effectively, preserve safety and promote professionalism and trust. At the heart of our Promoting Independence strategy is Living Well. By supporting individuals in the context of their own families, communities and circle of support, it empowers them to remain independent for longer; preventing, reducing and delaying the need for formal services. NFS is divided into 5 areas across Norfolk and each area is led by a Service Manager (registered with CQC) and has set base/offices.

Person Specification

Qualifications

Essential

• - Commitment to undertake mandatory training including the Care Certificate which includes Moving & Handling and administration of medication.
• - To have obtained key skills/GCSE in Maths and English or a commitment to undertake key skills in Maths and English (Level 1).
• - Diploma level 2 (Care) or equivalent or a commitment to undertake the diploma within the first year of service.

Desirable

• - Diploma level 3 (Care) or equivalent.

Experience

Essential

• - Experience of identifying and communicating peoples needs and preferences.
• - Experience of being part of a team.
• - Demonstrate a basic understanding of the needs of elderly, disabled and other vulnerable people in the community.
• - Demonstrate a basic understanding and commitment of using ICT and mobile technology (smart phones/tablets/laptops) as required by the role.
• - Demonstrable knowledge of working in a care environment, preferably within a domiciliary care or informal setting.

Desirable

• n/a

Qualifications

Essential

• - Commitment to undertake mandatory training including the Care Certificate which includes Moving & Handling and administration of medication.
• - To have obtained key skills/GCSE in Maths and English or a commitment to undertake key skills in Maths and English (Level 1).
• - Diploma level 2 (Care) or equivalent or a commitment to undertake the diploma within the first year of service.

Desirable

• - Diploma level 3 (Care) or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk County Council

Address

County Hall

Martineau Lane

Norwich

Norfolk

NR1 2DH

United Kingdom

Employer's website

https://www.norfolk.gov.uk/ (Opens in a new tab)