Job description

Job responsibilities

Clinical practice

• Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.
• Implement and evaluate individual treatment plans for patients with known long-term conditions.
• Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.
• Deliver opportunistic health promotion using opportunities such as new-patient medicals.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side effects, and interactions.
• Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care
• Assess and care for patients presenting with wounds and ulcers.
• Support and advise women requesting information relating to family planning needs
• Support and manage health needs of women presenting for cervical cytology consultations
• Implement and participate in vaccination and immunisation programmes for both adults and children.
• Advise, support and, where appropriate, administer vaccinations for patients travelling abroad
• Promote and deliver evidence-based care for patients presenting with aural conditions
• Assist senior practitioners in providing minor-surgery sessions.
• Be proactive to complete items for Quality and Outcomes Framework (QOF) or any replacement programme, and Enhanced services opportunistically.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate with and support patients who are receiving ‘bad news’
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Utilise communication skills to support patients to adhere to prescribed treatment regimens
• Anticipate barriers to communication and take action to improve communication
• Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.
• Act as an advocate when representing the patients’ and colleagues’ viewpoints to others.
• Communicate appropriately via email and other means.
• Document consultations appropriately - using templates and read codes.
• Become one of the team and be involved in its desire to maintain a happy working environment and continue to move the practice through the changes required by the changing health environment.

Delivering a quality service

• Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC).
• Produce accurate, contemporaneous, and complete records of patient consultations, consistent with legislation, policies, and procedures.
• Prioritise, organise, and manage own workload in a manner that maintains and promotes quality.
• Deliver care according to the NSF and the National Institute for Health and Clinical Excellence (NICE) guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation.
• Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
• In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.
• Evaluate the patients’ response to health care provision and the effectiveness of care
• Support and participate in shared learning across the practice and wider organisation
• Participate in the management, review, and identification of learning needs from patient complaints, clinical incidents and near-miss events utilising a structured framework (eg root-cause analysis).
• Participate in the performance monitoring review of the team, providing feedback as appropriate.
• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.
• Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
• Keep up to date with changes in referral pathways and assessment criteria such as QOF and CQC or their successors.
• Be willing to cover extended hours or the alteration in practice opening hours as required.

Personal and people development

• Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model.
• Support the development of others to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Understand own responsibilities and accountability in the delivery of GPN services to patients, ensuring that the needs of the patient are the priority.
• Participate in planning and implementing changes within the area of care and responsibility
• Work with other nurses and practice team to ensure sufficient staff of appropriate ability, quality and skill mix is available to meet the needs of patients.
• Contribute and participate in the development of local guidelines, protocols, and standards.
• Participate in the engagement of practice-based commissioning or similar initiatives
• Critically evaluate and review innovations and developments that are relevant to own practice.
• Keep up to date with new developments locally and nationally identifying those that will enhance the team’s work.
• Ensure awareness of sources of support and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.
• Attend training courses as required for own or the team learning needs for the delivery of high-quality primary care service. At present this will include protected learning time events on Wednesday afternoons.

Team working

• Understand own role and scope in the organisation and identify how this may develop over time.
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties eg Healthcare assistants.
• Ensure clear understanding and utilisation of referral mechanisms within the practice
• Accept delegation from colleagues both clinical and non-clinical, prioritise own workload and ensure effective time-management strategies are embedded in own practice.
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery.
• Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team.

Person Specification

Qualifications

Essential

• Registered first level nurse
• Community nursing specialist qualification or equivalent
• Relevant nursing/health degree

Desirable

• Independent/ supplementary nurse prescribing qualification

Experience

Essential

• Minimum two years recent primary care nursing experience
• Cervical Cytology
• Immunisation and Vaccination
• Long term condition management
• Contraception management
• Wound care
• Good communication skills, both written and verbal

Desirable

• SystmOne trained
• Experience of completing audits

Transferable Skills

Essential

• Flexibility - the ability to respond positively to occasional changes in shift requirements to meet our contractual needs with regards to extended hours and monthly staff training.
• Adaptability and time management - the ability to organise and prioritise workload effectively, adapting throughout the working day to changes in appointments, patient needs and clinical priorities while maintaining a high standard of patient care.
• Proactive and self-motivated - the ability to anticipate patient and clinical needs, take initiative and manage responsibilities effectively, and seeking advice or escalating concerns when appropriate.
• Collaboration - confident working independently while contributing positively to the wider team, supporting colleagues and communicating effectively to ensure continuity and quality of patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oakwood Surgery

Address

Church Street

Mansfield Woodhouse

Mansfield

Nottinghamshire

NG19 8BL

United Kingdom

Employer's website

https://www.oakwoodsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Taking telephone calls from patients when they want to make an appointment and entering the details onto the computer
• Encourage patients to use online consultation methods in line with practice policies
• Deal with patients when they arrive for their appointment, in the correct way
• Answer queries and handling questions both face to face and over the phone
• Provide the correct information to the patient when they phone regarding their results
• Take messages from patients and hospitals and informing the relevant person of any information they may need
• Working with others as a team ensuring that you leave any information with your other colleagues, which they may need to deal with, so that the practice is run to a high standard and offers excellent continuing care to its patients
• Liaising with the hospitals to resolve queries
• Helping the patients with any problems they may have regarding their hospital visit, when their appointment is etc
• Requesting hospital transport for a patient who has difficulty getting to a hospital appointment
• Use extended access appointments

• Register new patients to the practice
• Follow the practice policy regarding DNAs
• Open and date stamp post, making it available for scanning in a timely manner
• Obtain medical notes urgently if the doctor requires them; find notes from the filing cabinets and returning them to the appropriate body when required
• Any necessary filing
• Any necessary scanning

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Experience

Essential

• Working within a customer service environment

Desirable

• Working at a GP surgery or within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Diamond Medical Group

Address

Rutland Lodge Medical Practice

Scott Hall Road

Leeds

West Yorkshire

LS7 3DR

United Kingdom

Employer's website

https://www.rutlandlodge.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

ARRS Salaried GP Fixed Term Contract

The post-holder will manage a patient caseload and deal with a wide range of health needs, ensuring the highest standards of care for all registered and temporary patients.

Main Purpose of Job:

To support the GP partners in the Practice to manage a busy, interesting clinical caseload. The appointee will also have the opportunity to take part in leading on key disease areas (monitoring trends in treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse suburban patient list; including Directed Enhanced Services commissioning, patient participation and health promotion.

Responsible to:

The Practice Partners.

Main tasks of job:

Clinical Responsibilities

1) In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.

2) Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the Practice.

3) Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

4) Screening patients for disease risk factors and early signs of illness.

5) In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

6) Providing counselling and health education.

7) Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

8) Recording clear and contemporaneous consultation notes to agreed standards.

9) Collecting data for audit purposes.

10) Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

11) Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate.

12) Ensuring that all work carried out which carries a private fee is properly recouped and accounted for; e.g. Medical Reports, Insurance reports, Private letters to third Parties etc.

13) In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the practice:

1) Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

2) A commitment to life-long learning and audit to ensure evidence-based best practice.

3) Contributing to evaluation/audit and clinical standard setting within the Practice.

4) Contributing to the development of computer-based patient records.

5) Contributing to the summarising of patient records and accurate Read-Coding of patient data.

6) Attending training and events organised by the Practice or other agencies, where appropriate.

7) Mentor additional roles within the practice.

Confidentiality:

Data protection is a top priority for the Practice. The Data Protection Act places obligations on us to ensure that data is processed lawfully and stored according to its strict provisions. You are required to uphold the Companys data protection policies when dealing with information about patients, carers, colleagues, other healthcare workers. Our work is of highly confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to your dismissal.

Information relating to customers, colleagues, other workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and special category data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

1) Using personal security systems within the workplace according to Practice guidelines.

2) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

3) Making effective use of training to update knowledge and skills.

4) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

5) Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

1) Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

2) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

3) Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

1) In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

2) Participation in a Practice based annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

3) Maintaining skills and knowledge for CPD and accreditation via the annual GP appraisal process.

4) Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

1) Alert other team members to issues of quality and risk.

2) Assess own performance and take accountability for own actions, either directly or under supervision.

3) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

4) Work effectively with individuals in other agencies to meet patients needs.

5) Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

1) Communicate effectively with other team members.

2) Communicate effectively with patients and carers.

3) Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the planning and implementation of services:

The post-holder will:

1) Apply Practice policies, standards and guidance.

2) Discuss with other members of the team how the policies, standards and guidelines will affect their own work.

3) Participate in clinical audits when requested or where appropriate.

The above list serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice change.

Person Specification

Qualifications

Essential

• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oakwood Surgery

Address

Oakwood Surgery

856 Stratford Road

Birmingham

B11 4BW

United Kingdom

Employer's website

http://www.oakwoodsurgery.org.uk/ (Opens in a new tab)