Job summary

Rehabilitation Assistant

Salary: £29,202 per annum (WTE based on 37.5 hours per week)

Hours: 37.5 hours

Location: Phyllis Tuckwell Hospice, Farnham and Guildford

Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.

Phyllis Tuckwell is looking to appoint a full time Rehabilitation Assistant. The role supports high quality rehabilitative palliative care for patients of Phyllis Tuckwell Hospice.

The successful applicant will be an integral member of our community team and wider multi-disciplinary team. They will work across our Phyllis Tuckwell sites in outpatient and group settings as well as in the community, and work with patients living with advanced disease or a terminal illness, their carers and their family. The successful applicant will use a range of interventions to provide high quality rehabilitative palliative care, enabling a patient to develop the skills, knowledge and confidence to actively manage their condition. The role will empower patients to maximise their ability to engage in activities that are meaningful to them, promoting quality of life according to their preferences, needs and choices.

Main duties of the job

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:

A successful Rehabilitation Assistant will have:

• A level 3 qualification in Health or Social Care of equivalent.
• An understanding of palliative care.
• Be committed to person centred, high-quality, rehabilitative palliative care for patients, their relatives, and carers.
• Experience in and be committed to working as part of an effective multi-disciplinary team.
• Well developed communication skills.
• Good information technology skills across a range of platforms.
• Be self-aware and resilient.
• Have the skills required to work with groups of patients and carers.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us:

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Therapies staff are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

About us

The impact of our services on the lives of our patients and their families can be read about on our website.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holiday
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Clinical Supervision
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Access to learning and professional development opportunities (we have an on-site education team)
• Preceptorship programmes
• Professional Growth
• Upskilling
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

NO MEDIA OR AGENCIES

Details

Date posted

04 September 2026

Pay scheme

Other

Salary

£29,202 a year WTE based on 37.5 hours per week

Contract

Permanent

Working pattern

Full-time

Reference number

M0001-PHY0743

Job locations

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Phyllis Tuckwell Hospice Care

Beacon Palliative Care Centre

Gill Avenue

Guildford

Surrey

GU2 7WW

United Kingdom

Job description

Job responsibilities

Post: Community Rehabilitation Assistant

Accountable to: Living Well and Therapies Manager

Job Purpose:

• To support high quality rehabilitative palliative care for patients referred to Phyllis Tuckwell, as an integral member of our multi-disciplinary team on the in-patient unit, on our sites and in the community.
• To work with patients living with advanced disease or a terminal illness, with their carers and their family. The role will involve working in the community, one to one and with groups of people using a range of interventions to enable a patient to develop the skills, knowledge and confidence to actively manage their condition and maximise their ability to engage in activities that are meaningful to them. This will empower patients to live fully and enjoy the best quality of life possible according to their preferences, needs and choices.

Responsibilities

1.0 Clinical

• To work to support patients, carers and families as individuals or in a group with others for peer support, to support the development of their skill, knowledge and confidence in managing their condition and to help to maintain functional ability.
• To assist colleagues to assess a patients functional ability and establish what is important to them and their goals.
• To support a rehabilitative palliative care approach.
• To manage own caseload of patients as delegated by the Living Well team lead in consultation with therapy colleagues.
• To motivate patients to be as independent as possible and support their ability to engage in what is important to them including personal care, movement, domestic, social and leisure activities.
• To be responsible for reporting any changes in the patients condition, treatment plan or progress to members of the multi-disciplinary team.
• To understand the physical symptoms, emotional and the psychological, social, spiritual and cultural needs of the patient and utilise these to support improvements.
• Following training and supervision, assess and teach patients to use mobility aids and minor pieces of equipment as required.
• To develop knowledge in falls prevention.
• To support a patients autonomy by using a range of solutions including information, assistive technology and skills in motivating and facilitating behaviour change.
• To know own limitations and seek advice from the appropriate professional when required.
• To be able to work alone in the community whilst understanding own competency levels and scope of practice.
• To ensure equipment is clean, well maintained and stored appropriately reporting faults to appropriate colleagues.
• To liaise with the multi-professional team including attendance at MDT meeting as required.
• To read and contribute to patient clinical records to effectively manage delegated caseload.

2.0 Administrative

• To support team working by answering telephone calls, making appointments and room bookings, scheduling, filing, taking and relaying messages, photocopying and printing.
• To monitor stock and ordering supplies as required.
• To clean and maintain equipment and maintain infection control standards in the working environment.
• To have good IT skill across a range of platforms.

3.0 Communication

• To communicate effectively with patients and their families and carers with compassion and by utilising skills that help to motivate and empower.
• To utilise effective communication skills to work with a range of people living with communication difficulties including hearing, sight and speech and language impairment.
• To gain consent and act in accordance with a patients choices.
• To work within the multi-disciplinary integrated team communicating appropriately at team meetings.
• To maintain accurate and up to date patient notes in line with professional standards and Phyllis Tuckwell policy.

4.0 Professional

• To work within established standards and policies to deliver high quality patient care.
• To be responsible for ensuring a safe working environment in all care settings.
• To participate in surveys and audits as directed by your line manager.
• To be responsible for time management and organisation of daily workload and schedules as allocated by senior member of staff.
• To maintain confidentiality according to the Caldicott principles.

5.0 Training and Development

• To participate in statutory and mandatory training.
• To participate in clinical supervision, one to ones, appraisals / performance review and look for opportunities for self and professional development ensuring skills are developing.
• To contribute to service planning.
• To support HCA colleagues to develop competencies in falls prevention, provision of walking aids and in engaging patients in and providing opportunities for meaningful activities.

6.0 Safeguarding, Equality, Diversity and Inclusion

Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

You are required to:

• adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
• inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Job description Job responsibilities Post: Community Rehabilitation AssistantAccountable to: Living Well and Therapies ManagerJob Purpose: To support high quality rehabilitative palliative care for patients referred to Phyllis Tuckwell, as an integral member of our multi-disciplinary team on the in-patient unit, on our sites and in the community. To work with patients living with advanced disease or a terminal illness, with their carers and their family. The role will involve working in the community, one to one and with groups of people using a range of interventions to enable a patient to develop the skills, knowledge and confidence to actively manage their condition and maximise their ability to engage in activities that are meaningful to them. This will empower patients to live fully and enjoy the best quality of life possible according to their preferences, needs and choices. Responsibilities1.0 Clinical To work to support patients, carers and families as individuals or in a group with others for peer support, to support the development of their skill, knowledge and confidence in managing their condition and to help to maintain functional ability. To assist colleagues to assess a patients functional ability and establish what is important to them and their goals. To support a rehabilitative palliative care approach. To manage own caseload of patients as delegated by the Living Well team lead in consultation with therapy colleagues. To motivate patients to be as independent as possible and support their ability to engage in what is important to them including personal care, movement, domestic, social and leisure activities. To be responsible for reporting any changes in the patients condition, treatment plan or progress to members of the multi-disciplinary team. To understand the physical symptoms, emotional and the psychological, social, spiritual and cultural needs of the patient and utilise these to support improvements. Following training and supervision, assess and teach patients to use mobility aids and minor pieces of equipment as required. To develop knowledge in falls prevention. To support a patients autonomy by using a range of solutions including information, assistive technology and skills in motivating and facilitating behaviour change. To know own limitations and seek advice from the appropriate professional when required. To be able to work alone in the community whilst understanding own competency levels and scope of practice. To ensure equipment is clean, well maintained and stored appropriately reporting faults to appropriate colleagues. To liaise with the multi-professional team including attendance at MDT meeting as required. To read and contribute to patient clinical records to effectively manage delegated caseload.2.0 Administrative To support team working by answering telephone calls, making appointments and room bookings, scheduling, filing, taking and relaying messages, photocopying and printing. To monitor stock and ordering supplies as required. To clean and maintain equipment and maintain infection control standards in the working environment. To have good IT skill across a range of platforms. 3.0 Communication To communicate effectively with patients and their families and carers with compassion and by utilising skills that help to motivate and empower. To utilise effective communication skills to work with a range of people living with communication difficulties including hearing, sight and speech and language impairment. To gain consent and act in accordance with a patients choices. To work within the multi-disciplinary integrated team communicating appropriately at team meetings. To maintain accurate and up to date patient notes in line with professional standards and Phyllis Tuckwell policy. 4.0 Professional To work within established standards and policies to deliver high quality patient care. To be responsible for ensuring a safe working environment in all care settings. To participate in surveys and audits as directed by your line manager. To be responsible for time management and organisation of daily workload and schedules as allocated by senior member of staff. To maintain confidentiality according to the Caldicott principles.5.0 Training and Development To participate in statutory and mandatory training. To participate in clinical supervision, one to ones, appraisals / performance review and look for opportunities for self and professional development ensuring skills are developing. To contribute to service planning. To support HCA colleagues to develop competencies in falls prevention, provision of walking aids and in engaging patients in and providing opportunities for meaningful activities. 6.0 Safeguarding, Equality, Diversity and InclusionRole holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk. You are required to: adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Person Specification

Qualifications

Essential

• Educated to GCSE Level or equivalent including a pass in English.
• Level 3 in Health or Social care or equivalent.

Education, Training and Self-Management

Essential

• Good problem solving and organisational skills.
• Ability to work autonomously to plan and prioritise.
• Able to reflect on and appraise own performance.
• Have the ability to cope with stressful and emotionally demanding situations.
• Commitment to personal development and training.
• Competent organisational skills with the ability to prioritise.
• Ability to support patient and their families to express concern and distress.
• To work effectively and efficiently with groups of patients, their families and carers.
• To be self-aware.
• Flexible, motivated, and self-directed.
• Good attendance and punctuality record.
• To be professional in appearance and conduct.

Experience

Essential

• An understanding of palliative care and the benefits of a rehabilitative approach.
• Commitment to providing high quality, person centred, rehabilitative palliative care to patients, their relatives, and carers.
• Understanding of the importance of Health and Safety and having a commitment to complying with PT policies.
• Have experience in working with groups of patients or have a willingness to develop the skills needed for this.

Desirable

• At least two years experience of working in a health or social care environment.
• Experience of working with people living with advanced illness or long-term conditions.
• Understanding and experience of caring for people at end of life and with palliative care needs.

Team Working

Essential

• Willingness to follow guidance and to use own initiative within areas of competence.
• To be aware of benefits of diversity amongst colleagues and patients and need for inclusion.

Desirable

• Experience of working as part of a multidisciplinary team.

Written Communication

Essential

• Effectively communicate in an accurate, clear and concise way understand the importance of timely record keeping and reporting any changes in a patients condition to colleagues.
• Demonstrate an awareness of the importance of patient confidentiality.
• IT literacy with skills including word, excel, smart phone technology and electronic diaries or willingness to learn.
• Car driver with a valid driving license and able to travel to a patients home, between sites or to a community venue.

Desirable

• Experience of using electronic patient records.

Person Specification Qualifications Essential Educated to GCSE Level or equivalent including a pass in English. Level 3 in Health or Social care or equivalent. Education, Training and Self-Management Essential Good problem solving and organisational skills. Ability to work autonomously to plan and prioritise. Able to reflect on and appraise own performance. Have the ability to cope with stressful and emotionally demanding situations. Commitment to personal development and training. Competent organisational skills with the ability to prioritise. Ability to support patient and their families to express concern and distress. To work effectively and efficiently with groups of patients, their families and carers. To be self-aware. Flexible, motivated, and self-directed. Good attendance and punctuality record. To be professional in appearance and conduct. Experience Essential An understanding of palliative care and the benefits of a rehabilitative approach. Commitment to providing high quality, person centred, rehabilitative palliative care to patients, their relatives, and carers. Understanding of the importance of Health and Safety and having a commitment to complying with PT policies. Have experience in working with groups of patients or have a willingness to develop the skills needed for this. Desirable At least two years experience of working in a health or social care environment. Experience of working with people living with advanced illness or long-term conditions. Understanding and experience of caring for people at end of life and with palliative care needs. Team Working Essential Willingness to follow guidance and to use own initiative within areas of competence. To be aware of benefits of diversity amongst colleagues and patients and need for inclusion. Desirable Experience of working as part of a multidisciplinary team. Written Communication Essential Effectively communicate in an accurate, clear and concise way understand the importance of timely record keeping and reporting any changes in a patients condition to colleagues. Demonstrate an awareness of the importance of patient confidentiality. IT literacy with skills including word, excel, smart phone technology and electronic diaries or willingness to learn. Car driver with a valid driving license and able to travel to a patients home, between sites or to a community venue. Desirable Experience of using electronic patient records.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Job summary

Housekeeping Assistant - Weekdays

Salary: £25,595 per annum (WTE based on 37.5 hours a week)

Hours: 37.5 hours per week Monday - Friday 7.00am-3.00pm

Location: Farnham

Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care to our patients and their families and carers.

We have vacancies for weekday Housekeeping Assistants to join our busy, friendly and supportive housekeeping team, as we look towards growing our team in our new hospice in Farnham.

Our Housekeepers are an essential part of Phyllis Tuckwell, not only for housekeeping but for also maintaining a positive and friendly atmosphere for our patients and their families. Whilst previous experience of similar work in an in-patient environment is preferred, this is not essential, and in-house training will be provided for the successful candidate.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, we would be delighted to hear from you.

Main duties of the job

About You

A successful Housekeeping Assistant will have:

• The ability to support clinicians
• A flexible and professional approach
• Excellent interpersonal and communication skills
• Strong team working skills as well as the ability to work independently
• Basic computer skills

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Housekeeping team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

About us

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays (pro-rated for part time staff)
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Details

Date posted

04 September 2026

Pay scheme

Other

Salary

£25,595 a year (WTE based on 37.5 hours a week)

Contract

Permanent

Working pattern

Full-time

Reference number

M0001-PHY0744

Job locations

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Job description

Job responsibilities

POST: Housekeeping Assistant

ACCOUNTABLE TO: Housekeeping & Catering Manager

JOB PURPOSE:

To monitor and maintain high standards of cleanliness of the environment, understand specific professional ethical aspects of the job role and continually maintain and update knowledge. Ability to carry out the requirements of the job or a range of related jobs requiring light physical effort.

RESPONSIBILITIES:

1.0 Professional

1.1 To ensure all surfaces are visibly clean and free from dust, dirt and debris and that appropriate cleaning agents and equipment are used.

1.2 To ensure appropriate protective clothing is worn, including uniform and footwear.

1.3 To ensure cleaning is carried our in a manner and a time that causes minimum disruption.

1.4 To ensure spillages and hazards are removed with minimal delay.

1.5 To inform the appropriate authority when cleaning schedules cannot be carried out.

1.6 To ensure equipment and materials are returned to the appropriate storage place.

1.7 To ensure requests from patients and families are checked with clinical staff and that any concerns are passed on to nursing staff.

1.8 To ensure food and beverages are served in an appropriate and safe manner in accordance with food hygiene regulations.

2.0 Operational

2.1 To have an awareness of, and to observe policy systems and procedures relating to area of work. Including emergency procedures.

2.2 To take steps to meet key aspects of the role and main responsibilities.

2.3 To effectively manage self and lead others to meet hospice aims and objectives in terms of day-to-day activities.

2.4 Maintain concentration when using machinery and equipment.

3.0 Training and Development

a) Team

3.1 To attend statutory training sessions as directed by the Housekeeping and Catering Manager and understand legislation associated with such training.

3.2 Through the hospice annual appraisal review system, review training needs and agree yearly objectives with the Housekeeping and Catering Manager.

3.3 To create a positive learning environment, enable staff to learn through positive and negative experiences.

b) Personal

3.4 To work effectively with colleagues in a team and to provide support and consideration to others as necessary.

3.5 To be prepared to make suggestions as to how improvements could be made and to contribute in team meetings.

4.0 Customer

4.1 Maintain professional interaction with patient, relatives, and carers.

4.2 Provide a high level of service always delivering a good patient experience.

5.0 Research

5.1 To be aware of and to take part in quality testing issues in conjunction with the Housekeeping and Catering Manager.

6.0 Safeguarding, Equality, Diversity and Inclusion

Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

You are required to:

adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).

inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Job description Job responsibilities POST: Housekeeping AssistantACCOUNTABLE TO: Housekeeping & Catering ManagerJOB PURPOSE:To monitor and maintain high standards of cleanliness of the environment, understand specific professional ethical aspects of the job role and continually maintain and update knowledge. Ability to carry out the requirements of the job or a range of related jobs requiring light physical effort.RESPONSIBILITIES:1.0 Professional1.1 To ensure all surfaces are visibly clean and free from dust, dirt and debris and that appropriate cleaning agents and equipment are used.1.2 To ensure appropriate protective clothing is worn, including uniform and footwear.1.3 To ensure cleaning is carried our in a manner and a time that causes minimum disruption.1.4 To ensure spillages and hazards are removed with minimal delay.1.5 To inform the appropriate authority when cleaning schedules cannot be carried out.1.6 To ensure equipment and materials are returned to the appropriate storage place.1.7 To ensure requests from patients and families are checked with clinical staff and that any concerns are passed on to nursing staff.1.8 To ensure food and beverages are served in an appropriate and safe manner in accordance with food hygiene regulations.2.0 Operational2.1 To have an awareness of, and to observe policy systems and procedures relating to area of work. Including emergency procedures.2.2 To take steps to meet key aspects of the role and main responsibilities.2.3 To effectively manage self and lead others to meet hospice aims and objectives in terms of day-to-day activities.2.4 Maintain concentration when using machinery and equipment.3.0 Training and Developmenta) Team3.1 To attend statutory training sessions as directed by the Housekeeping and Catering Manager and understand legislation associated with such training.3.2 Through the hospice annual appraisal review system, review training needs and agree yearly objectives with the Housekeeping and Catering Manager.3.3 To create a positive learning environment, enable staff to learn through positive and negative experiences.b) Personal3.4 To work effectively with colleagues in a team and to provide support and consideration to others as necessary.3.5 To be prepared to make suggestions as to how improvements could be made and to contribute in team meetings.4.0 Customer4.1 Maintain professional interaction with patient, relatives, and carers.4.2 Provide a high level of service always delivering a good patient experience.5.0 Research5.1 To be aware of and to take part in quality testing issues in conjunction with the Housekeeping and Catering Manager.6.0 Safeguarding, Equality, Diversity and InclusionRole holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.You are required to:adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Person Specification

Team Working

Essential

• Ability to work as part of a team.
• Develops effective relationships with colleagues and create a sense of team spirit.
• Provides personal support to colleagues when required.

Quality

Essential

• Promotes a positive attitude to work.
• Provides a quality service.
• Takes care in carrying out all aspects of the role.
• Quality of work should always be of a high standard.

Relationships and Verbal Communication

Essential

• To have the ability to read communication books and communicate back.
• To be able to listen to others and not be judgemental.
• Ability to communicate within groups at all levels.
• Display empathy when communicating with relatives, carers and volunteers.
• Show discretion when encountering difficult situations.

Risk Management

Essential

• To have awareness of policies.
• To be able to follow systems and procedures relating to the job role.
• To have awareness of Health & Safety.
• To understand the importance of security and confidentiality, is beneficial but not essential, training will be provided.
• To be aware of own safety and other people around you.
• Ability to maintain good levels of concentration when handling equipment.

Qualifications

Essential

• Food & Hygiene or Manual Handling certificates are beneficial but not essential

Experience

Essential

• Previous experience of similar work in a hospital/care environment preferred but not essential.
• Be in possession of basic IT skills e-mail and internet usage and willingness to increase IT skills.
• Ability to carry out the requirements of the job role.
• Understand the importance of updating job knowledge.

Managing Work

Essential

• To manage your work load effectively.
• Ability to make decisions and work on own initiative when required to do so.
• Meet key aspects within your job role.
• To obtain resources when necessary, in day to day activities to get things done.
• Ability to undertake light physical duties.

Person Specification Team Working Essential Ability to work as part of a team. Develops effective relationships with colleagues and create a sense of team spirit. Provides personal support to colleagues when required. Quality Essential Promotes a positive attitude to work. Provides a quality service. Takes care in carrying out all aspects of the role. Quality of work should always be of a high standard. Relationships and Verbal Communication Essential To have the ability to read communication books and communicate back. To be able to listen to others and not be judgemental. Ability to communicate within groups at all levels. Display empathy when communicating with relatives, carers and volunteers. Show discretion when encountering difficult situations. Risk Management Essential To have awareness of policies. To be able to follow systems and procedures relating to the job role. To have awareness of Health & Safety. To understand the importance of security and confidentiality, is beneficial but not essential, training will be provided. To be aware of own safety and other people around you. Ability to maintain good levels of concentration when handling equipment. Qualifications Essential Food & Hygiene or Manual Handling certificates are beneficial but not essential Experience Essential Previous experience of similar work in a hospital/care environment preferred but not essential. Be in possession of basic IT skills e-mail and internet usage and willingness to increase IT skills. Ability to carry out the requirements of the job role. Understand the importance of updating job knowledge. Managing Work Essential To manage your work load effectively. Ability to make decisions and work on own initiative when required to do so. Meet key aspects within your job role. To obtain resources when necessary, in day to day activities to get things done. Ability to undertake light physical duties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Job summary

Bank Housekeeping Assistant

£13.09 per hour

Various shifts available (weekdays, evenings and weekends) Location: Farnham or Guildford, Surrey

Are you looking for a job where you can make a real difference?

Phyllis Tuckwell has vacancies for bank housekeeping assistants to join our busy housekeeping team, on our in-patient unit, which is based in Farnham, Surrey, but also with the flexibility to cover our Guildford site when needed. Our housekeepers are an essential part of our team, not only for housekeeping, but also maintaining a positive and friendly atmosphere for our patients and their families. Previous experience of similar work in an in-patient unit environment preferred, but not essential. The role provides in-house training for the successful candidate.

About You

A successful Bank Housekeeping Assistant will have:

• The ability to support clinicians
• A flexible and professional approach
• Excellent interpersonal and communication skills
• Strong team working skills as well as the ability to work independently
• Basic computer skills

For a full list of essential requirements, please refer to the job description and person specification document.

Main duties of the job

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Housekeeping team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

About us

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

Interviews to be held:Wednesday 30th September 2026

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Details

Date posted

02 September 2026

Pay scheme

Other

Salary

£13.09 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

M0001-PHY0739

Job locations

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Phyllis Tuckwell Hospice Care

Beacon Palliative Care Centre

Gill Avenue

GUILDFORD

Surrey

GU2 7WW

United Kingdom

Job description

Job responsibilities

PHYLLIS TUCKWELL

JOB DESCRIPTION

POST: Bank Housekeeping Assistant

ACCOUNTABLE TO: Housekeeping & Catering Manager

JOB PURPOSE:

To monitor and maintain high standards of cleanliness of the environment, understand specific professional ethical aspects of the job role and continually maintain and update knowledge. Ability to carry out the requirements of the job or a range of related jobs requiring light physical effort.

RESPONSIBILITIES:

1.0 Professional

1.1 To ensure all surfaces are visibly clean and free from dust, dirt and debris and that appropriate cleaning agents and equipment are used.

1.2 To ensure appropriate protective clothing is worn, including uniform and footwear.

1.3 To ensure cleaning is carried our in a manner and a time that causes minimum disruption.

1.4 To ensure spillages and hazards are removed with minimal delay.

1.5 To inform the appropriate authority when cleaning schedules cannot be carried out.

1.6 To ensure equipment and materials are returned to the appropriate storage place.

1.7 To ensure requests from patients and families are checked with clinical staff and that any concerns are passed on to nursing staff.

1.8 To ensure food and beverages are served in an appropriate and safe manner in accordance with food hygiene regulations.

2.0 Operational

2.1 To have an awareness of, and to observe policy systems and procedures relating to area of work. Including emergency procedures.

2.2 To take steps to meet key aspects of the role and main responsibilities.

2.3 To effectively manage self and lead others to meet hospice aims and objectives in terms of day-to-day activities.

2.4 Maintain concentration when using machinery and equipment.

3.0

Training and Development

a)Team

3.1 To attend statutory training sessions as directed by the Housekeeping Manager and understand legislation associated with such training.

3.2 Through the hospice annual appraisal review system, review training needs and agree yearly objectives with the Housekeeping Manager.

3.3 To create a positive learning environment, enable staff to learn through positive and negative experiences.

b) Personal

3.4 To work effectively with colleagues in a team and to provide support and consideration to others as necessary.

3.5 To be prepared to make suggestions as to how improvements could be made and to contribute in team meetings.

4.0 Customer

4.1 Maintain professional interaction with patient, relatives, and carers.

4.2 Provide a high level of service always delivering a good patient experience.

5.0 Research

5.1 To be aware of and to take part in quality testing issues in conjunction withthe Housekeeping & Catering Manager.

6.0 Safeguarding, Equality, Diversity and Inclusion

Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

You are required to:

• adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
• inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Job description Job responsibilities PHYLLIS TUCKWELLJOB DESCRIPTIONPOST: Bank Housekeeping AssistantACCOUNTABLE TO: Housekeeping & Catering ManagerJOB PURPOSE:To monitor and maintain high standards of cleanliness of the environment, understand specific professional ethical aspects of the job role and continually maintain and update knowledge. Ability to carry out the requirements of the job or a range of related jobs requiring light physical effort.RESPONSIBILITIES:1.0 Professional1.1 To ensure all surfaces are visibly clean and free from dust, dirt and debris and that appropriate cleaning agents and equipment are used.1.2 To ensure appropriate protective clothing is worn, including uniform and footwear.1.3 To ensure cleaning is carried our in a manner and a time that causes minimum disruption.1.4 To ensure spillages and hazards are removed with minimal delay.1.5 To inform the appropriate authority when cleaning schedules cannot be carried out.1.6 To ensure equipment and materials are returned to the appropriate storage place.1.7 To ensure requests from patients and families are checked with clinical staff and that any concerns are passed on to nursing staff.1.8 To ensure food and beverages are served in an appropriate and safe manner in accordance with food hygiene regulations.2.0 Operational2.1 To have an awareness of, and to observe policy systems and procedures relating to area of work. Including emergency procedures.2.2 To take steps to meet key aspects of the role and main responsibilities.2.3 To effectively manage self and lead others to meet hospice aims and objectives in terms of day-to-day activities.2.4 Maintain concentration when using machinery and equipment.3.0Training and Developmenta)Team3.1 To attend statutory training sessions as directed by the Housekeeping Manager and understand legislation associated with such training.3.2 Through the hospice annual appraisal review system, review training needs and agree yearly objectives with the Housekeeping Manager.3.3 To create a positive learning environment, enable staff to learn through positive and negative experiences.b) Personal3.4 To work effectively with colleagues in a team and to provide support and consideration to others as necessary.3.5 To be prepared to make suggestions as to how improvements could be made and to contribute in team meetings.4.0 Customer4.1 Maintain professional interaction with patient, relatives, and carers.4.2 Provide a high level of service always delivering a good patient experience.5.0 Research5.1 To be aware of and to take part in quality testing issues in conjunction withthe Housekeeping & Catering Manager.6.0 Safeguarding, Equality, Diversity and InclusionRole holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.You are required to:adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Person Specification

Quality

Essential

• Promotes a positive attitude to work.
• Provides a quality service.
• Takes care in carrying out all aspects of the role.
• Quality of work should always be of a high standard.

Team Working

Essential

• Ability to work as part of a team.
• Develops effective relationships with colleagues and create a sense of team spirit.
• Provides personal support to colleagues when required.

Managing Work

Essential

• To manage your work load effectively.
• Ability to make decisions and work on own initiative when required to do so.
• Meet key aspects within your job role.
• To obtain resources when necessary, in day to day activities to get things done.
• Ability to undertake light physical duties.

Experience

Essential

• Ability to carry out the requirements of the job role.
• Understand the importance of updating job knowledge.

Desirable

• Previous experience of similar work in a hospital/care environment preferred but not essential.
• Food & Hygiene certificates are beneficial but not essential.

Risk Management

Essential

• To have awareness of policies.
• To be able to follow systems and procedures relating to the job role.
• To have awareness of Health & Safety.
• To understand the importance of security and confidentiality, is beneficial but not essential, training will be provided.
• To be aware of own safety and other people around you.
• Ability to maintain good levels of concentration when handling equipment.

Person Specification Quality Essential Promotes a positive attitude to work. Provides a quality service. Takes care in carrying out all aspects of the role. Quality of work should always be of a high standard. Team Working Essential Ability to work as part of a team. Develops effective relationships with colleagues and create a sense of team spirit. Provides personal support to colleagues when required. Managing Work Essential To manage your work load effectively. Ability to make decisions and work on own initiative when required to do so. Meet key aspects within your job role. To obtain resources when necessary, in day to day activities to get things done. Ability to undertake light physical duties. Experience Essential Ability to carry out the requirements of the job role. Understand the importance of updating job knowledge. Desirable Previous experience of similar work in a hospital/care environment preferred but not essential. Food & Hygiene certificates are beneficial but not essential. Risk Management Essential To have awareness of policies. To be able to follow systems and procedures relating to the job role. To have awareness of Health & Safety. To understand the importance of security and confidentiality, is beneficial but not essential, training will be provided. To be aware of own safety and other people around you. Ability to maintain good levels of concentration when handling equipment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Waverley Lane

Farnham

GU9 8BL

United Kingdom

Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Job summary

Phyllis Tuckwell is looking to appoint a Bank Clinical Administrator within our friendly and supportive Clinical Administration team, based at our sites in Farnham and Guildford. We work between 08:00 and 18:00 Monday to Friday and will require flexible cover during these periods. We are also required to work occasional weekends and public holidays 10:00-14:00.

The role provides administrative support to our clinical teams and liaises with external healthcare professionals, as well as patients and their families.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, we would be delighted to hear from you.

About You

A successful Clinical Administrator will have:

• Proven administrative experience in a clinical setting
• Proven communication and interpersonal skills
• Excellent organisational and time management skills
• The ability to work independently and as part of a busy team
• The ability to respond calmly and effectively in distressing circumstances
• Awareness of Phyllis Tuckwell Hospice Care and its services
• Positive, enthusiastic, and committed to delivering high quality care and support.
• Excellent IT skills

For a full list of essential requirements, please refer to the job description and person specification document.

Main duties of the job

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Clinical Administrators are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

About us

Excellent Benefits

• Holiday pay, accrued in line with hours worked (1 hour for every 8.28 hours worked)
• Continuation of NHS Pension for current members or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Blue Light Discount Card
• Clinical Supervision

Excellent Career Development

• Skill Development and Training
• Professional Growth
• Upskilling
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Maria Aziz, Beacon Centre Manager on [email protected] or phone 01252 729404.

Alternatively contact: Julia Edwards, Clinical Administration Manager on [email protected] or phone 01252 729443

Pre-arranged informal visits are encouraged.

If you have any questions about the recruitment process email HR: [email protected]

Interviews to be held: Tuesday 13th or Thursday 15th October 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged.

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Job summary

Housekeeping Assistants Evenings

Office & Clinical Cleans

Salary: £10,239 per annum (£25,595 WTE based on 37.5 hours a week)

Hours: 15 hours per week Monday-Friday 5.30pm-8.30pm

or

In-Patient Unit

Salary: £5,119 per annum (£25,595 WTE based on 37.5 hours a week)

Hours: 7.5 hours per week Wednesday, Thursday, Friday 5.00pm-7.30pm (an additional role of 5 hours a week working Thursday & Friday only is also available)

Location for both roles: Farnham

Are you looking for a job where you can make a real difference? At Phyllis Tuckwell, we pride ourselves on offering exceptional care.

We have vacancies for evening Housekeeping Assistants to join our busy, friendly and supportive housekeeping team.

The In-Patient Unit vacancy is patient and family focused and consists of washing up patients' crockery, replenishing patient water jugs, serving teas to patients, replacing stock items and cleaning and emptying bins in the family room.

The Office & Clinical Cleans vacancy consists of cleaning the inpatient corridor floors, therapy rooms, toilets, staff canteen and emptying offices bins.

Please state on your supporting statement which of the roles you would like to apply for.

Our Housekeepers are an essential part of Phyllis Tuckwell, not only for housekeeping but for also maintaining a positive and friendly atmosphere for our patients and their families. Whilst previous experience of similar work is preferred, this is not essential, and in-house training will be provided for the successful candidate.

Main duties of the job

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, we would be delighted to hear from you.

About You

A successful Housekeeping Assistant will have:

• The ability to support clinicians
• A flexible and professional approach
• Excellent interpersonal and communication skills
• Strong team working skills as well as the ability to work independently
• Basic computer skills

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Housekeeping team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about here:https://www.pth.org.uk/our-care/helpful-information/patient-stories/

About us

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays (pro-rated for part time staff)
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

Closing date for receipt of completed applications: Monday 21st September 2026

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Job summary

Equality, Diversity and Inclusion Lead

£28,288 per annum (WTE £46,517 based on 37 hours)

22.5 hours per week

Hybrid Working

Farnham or Guildford Surrey, with travel required across our sites

Would you like to make a difference by working for a charity which delivers exceptional care in the local community? Are you committed to equity, equality, diversity and inclusion and keen to join an organisation that recognises each of its employees as individual, valuing their unique expertise?

Phyllis Tuckwell are seeking a dedicated and experienced Equality, Diversity & Inclusion Lead to join our values led, purpose driven and friendly organisation, at our site in Farnham, Surrey.

This role champions and leads the overall direction of EDI at Phyllis Tuckwell, taking responsibility for the development and delivery of EDI initiatives. By capturing and analysing relevant data insights, the role increases Phyllis Tuckwells reach and support for underrepresented communities and ensures a fully inclusive and accessible service for our patients, carers and workforce. Working collaboratively, and in partnership with internal and external stakeholders, the role shapes and finds workable solutions to overcome barriers and identified gaps in our provision and seeks to drive cultural change through the use of focus groups, engagement initiatives, training and positive communication.

Main duties of the job

About You

The successful EDI Lead will possess:

• Specialist knowledge in Equality, Diversity & Inclusion, and relevant legislation & policies
• Proven experience in delivering EDI initiatives, with measurable
• Excellent planning, organisation and project management skills with the ability to muti-task
• The capability to analyse data and make suitable recommendations
• Excellent interpersonal and communication skills
• The ability to work with a variety of colleagues and stakeholders and to establish effective relationships, collaborate and influence others
• A flexible and professional approach
• Excellent IT and administration skills

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

Patient services are delivered from our new Hospice in Farnham and the Beacon Centre in Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. They are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about on our website.

About us

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at our core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell* (Birdsong Hospice staff Survey 2023)

Closing date for receipt of applications: 25th September 2026 Interviews to be held: Week commencing 5th October 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsorship licence.

This post is subject to a standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Job summary

Registered Nurse - Hospice at Home

Hours: 38 hours per week (WTE 37.5 hours) Part time considered

Salary: £36,540 - £40,610 per annum for 38 hours per week

(WTE £36,060 - £40,076 per annum for 37.5 hours per week)

Location: Based in Farnham with cross site working at the Beacon Centre, Guildford

Are you passionate about delivering exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to peoples lives every day.

We're looking for a registered nurse with expertise in palliative and end of life care, to join our community team, to provide specialist palliative care to patients and their families and carers in the community.

We're looking for a compassionate, proactive registered nurse to join the Phyllis Tuckwell Hospice at Home Team. Youll deliver the highest standards of palliative and end of life nursing care to patients, their families and carers in the communityproviding holistic assessment, identifying needs, planning care and delivering timely interventions in partnership with Phyllis Tuckwell multidisciplinary team and colleagues across health and social care. We are excited to offer this opportunity as current post holders have been successful in progressing into more senior roles within Phyllis Tuckwell.

This role requires a strong commitment to enabling choice and providing respectful, dignified support for people as they approach the end of life, and for those close to them.

Main duties of the job

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:

• A successful Registered Nurse will have:
• RGN Degree Level Qualification
• Current NMC registration in adult or general nursing
• Palliative / end of life care or long-term condition experience.
• At least one year of working as a registered nurse with demonstrable competencies related to end-of-life nursing care
• Car driver and owner
• Experience of multidisciplinary team working and with external partners
• Able to make autonomous decisions demonstrating decision-making, critical thinking and proactive caseload management

For a full list of essential requirements, please refer to the job description and person specification document.

About Us:

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Nursing staff are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

About us

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Career Development

• Clear progressive career development opportunities from Registered Nurse to Clinical Nurse Specialist.
• Access to learning, professional development opportunities and generous study leave (we have an on-site education team)
• Possibility to study MSc modules in Advanced Clinical Practice
• Preceptorship programmes
• Shadow shifts [inpatients, outpatients and with community teams]
• Rotation opportunities

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support

97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

NO MEDIA OR AGENCIES