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Receptionist - Kingston Crescent Surgery
Portsdown Group Practice
North East England
GBP 13 - 25,877 per year
Admin and Clerical
Job summary Do you have a keen interest in health care? Do you get job satisfaction from helping people? We are currently looking for an experienced receptio...
4 day(s) ago
Receptionist - Kingston Crescent Surgery
Portsdown Group Practice
North East England
GBP 13 - 25,877 per year
Admin and Clerical
Job summary Do you have a keen interest in health care? Do you get job satisfaction from helping people? We are currently looking for an experienced receptio...
4 day(s) ago
Prescription Clerk
Portsdown Group Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are currently looking for an enthusiastic Prescription Clerk to join our team.
18 day(s) ago
Prescription Clerk
Portsdown Group Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are currently looking for an enthusiastic Prescription Clerk to join our team.
18 day(s) ago
Receptionist - Cosham Park House Surgery
Portsdown Group Practice
North East England
GBP 13 - 25,877 per year
Admin and Clerical
Job summary Do you have a keen interest in health care? Do you get job satisfaction from helping people? We are currently looking for an experienced receptio...
1 month(s) ago
Receptionist - Cosham Park House Surgery
Portsdown Group Practice
North East England
GBP 13 - 25,877 per year
Admin and Clerical
Job summary Do you have a keen interest in health care? Do you get job satisfaction from helping people? We are currently looking for an experienced receptio...
1 month(s) ago
Surgery Team Leader - Crookhorn Surgery
Portsdown Group Practice
North East England
GBP 16 - 30,784 per year
Registered Nurse/RN
Job summary Are you a proactive team leader with a passion for optimising operational efficiency, and ensuring excellent service delivery?
1 month(s) ago
Surgery Team Leader - Crookhorn Surgery
Portsdown Group Practice
North East England
GBP 16 - 30,784 per year
Registered Nurse/RN
Job summary Are you a proactive team leader with a passion for optimising operational efficiency, and ensuring excellent service delivery?
1 month(s) ago
Prescription Clerk
Portsdown Group Practice
Inner London, Greater London
GBP 12 per year
Radiographer
Job summary We are currently looking for an enthusiastic Prescription Clerk to join our team.
19 day(s) ago
Prescription Clerk
Portsdown Group Practice
Inner London, Greater London
GBP 12 per year
Radiographer
Job summary We are currently looking for an enthusiastic Prescription Clerk to join our team.
19 day(s) ago
Receptionist - Kingston Crescent Surgery
Portsdown Group Practice View all jobs
Posted 4 day(s) ago
Reference: 2368774
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 18 hours per week, please read the vacancy pack for full information on the working hours.
Previous applicants need not apply.
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£13.45 an hour FTE £25,877.80
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-26-0033
Job locations
Portsdown Group Practice
Kingston Crescent Surgery
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Job description
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Job description
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Person Specification
Other
Essential
- This role is not eligible for visa sponsorship. Do you have an unrestricted, independent right to work in the UK?
Experience
Essential
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced/busy working enviornment
Desirable
- Experience of working in Primary Care
- Experience of resolving high conflict situations
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 3 in Customer Service or Business Administration
Skills
Essential
- Excellent communication skills with a friendly and approachable manner
- Confident and professional when dealing with challenging situations
- Reliable, supportive and committed to working positively as part of a team
- Able to remain positive and resilient when faced with difficult or stressful situations
- Well organised, with the ability to prioritise and manage competing demands
- Good attention to detail, particularly when handling information and maintaining confidentiality
Knowledge
Essential
- Understanding of customer service
- IT knowledge and confidence using computer systems
Desirable
- Clinical systems in healthcare
Other
Essential
- Are you able to work the hours in the vacancy pack? Mon OFF, Tues 1230 to 1830, Weds 1230 to 1830, Thurs OFF and Fri 1230 to 1830
Person Specification
Other
Essential
- This role is not eligible for visa sponsorship. Do you have an unrestricted, independent right to work in the UK?
Experience
Essential
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced/busy working enviornment
Desirable
- Experience of working in Primary Care
- Experience of resolving high conflict situations
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 3 in Customer Service or Business Administration
Skills
Essential
- Excellent communication skills with a friendly and approachable manner
- Confident and professional when dealing with challenging situations
- Reliable, supportive and committed to working positively as part of a team
- Able to remain positive and resilient when faced with difficult or stressful situations
- Well organised, with the ability to prioritise and manage competing demands
- Good attention to detail, particularly when handling information and maintaining confidentiality
Knowledge
Essential
- Understanding of customer service
- IT knowledge and confidence using computer systems
Desirable
- Clinical systems in healthcare
Other
Essential
- Are you able to work the hours in the vacancy pack? Mon OFF, Tues 1230 to 1830, Weds 1230 to 1830, Thurs OFF and Fri 1230 to 1830
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Kingston Crescent Surgery
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Kingston Crescent Surgery
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2339601
Job summary
We are currently looking for an enthusiastic Prescription Clerk to join our team. If you have excellent interpersonal and communication skills, good time management and can prioritise work appropriately in a pressurised environment, we would like to hear from you!
We are recruiting for 2 positions, for 30 hours over 5 days and 23 hours over Tues-Fri.
Please note, this role is not available for sponsorship.
Main duties of the job
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale, assist in Pharmacy team clinic booking to maximise capacity and contribute to coverage of the Practice urgent line.
Please see the job description, and vacancy pack attached for further information. Including the person specification, as we will be scoring the applications against this criteria
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£13.45 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-26-0032
Job locations
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Job description
Job responsibilities
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale. Assist in Pharmacy team clinic booking to maximise capacity. Contribute to coverage of the Practice urgent line.
Job description
Job responsibilities
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale. Assist in Pharmacy team clinic booking to maximise capacity. Contribute to coverage of the Practice urgent line.
Person Specification
Experience
Essential
- Work experience in a customer facing role
- Experience in a fast paced/busy working environment
Desirable
- Experience of working within a primary care setting
- Previous history of working within a prescription focused environment
Other
Essential
- Do you have the independent Right to Work within the UK, without sponsorship from us at any point?
Qualifications
Essential
- Good general standard of education
Desirable
- NVQ in Customer Service or equivalent
Knowledge
Essential
- IT knowledge
- Knowledge of customer service principles and practices
- Understanding of confidentiality
Desirable
- Knowledge of clinical systems in healthcare
- Knowledge of prescription process
- Medication and prescription terminology
Other
Essential
- Are you interested in the 30 hour or 23 hour position, or both?
Skills
Essential
- Identifying errors and problem-solving
- Prioritising workload and identifying urgent tasks
- Ability to work under pressure on time sensitive tasks
- Able to work as part of a team and individually
- Adaptable in process changes
- Excellent communication skills
- High attention to detail and accuracy
Desirable
- Confidential handling of patient information
- Prescription checking and verification
- Reading and interpreting prescriptions
Person Specification
Experience
Essential
- Work experience in a customer facing role
- Experience in a fast paced/busy working environment
Desirable
- Experience of working within a primary care setting
- Previous history of working within a prescription focused environment
Other
Essential
- Do you have the independent Right to Work within the UK, without sponsorship from us at any point?
Qualifications
Essential
- Good general standard of education
Desirable
- NVQ in Customer Service or equivalent
Knowledge
Essential
- IT knowledge
- Knowledge of customer service principles and practices
- Understanding of confidentiality
Desirable
- Knowledge of clinical systems in healthcare
- Knowledge of prescription process
- Medication and prescription terminology
Other
Essential
- Are you interested in the 30 hour or 23 hour position, or both?
Skills
Essential
- Identifying errors and problem-solving
- Prioritising workload and identifying urgent tasks
- Ability to work under pressure on time sensitive tasks
- Able to work as part of a team and individually
- Adaptable in process changes
- Excellent communication skills
- High attention to detail and accuracy
Desirable
- Confidential handling of patient information
- Prescription checking and verification
- Reading and interpreting prescriptions
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist - Cosham Park House Surgery
Portsdown Group Practice View all jobs
Posted 1 month(s) ago
Reference: 2316107
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 28.5 hours per week, please read the vacancy pack for full information on the working hours.
Please note that there will be the expectation of lone working
Previous applicants need not apply.
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Details
Date posted
02 September 2026
Pay scheme
Other
Salary
£13.45 an hour FTE £25,877.80
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-26-0031
Job locations
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Job description
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Job description
Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Person Specification
Other
Essential
- Do you have the right to work within the UK without sponsorship from us?
Experience
Essential
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced/busy working enviornment
Desirable
- Experience of working in Primary Care
- Experience of resolving high conflict situations
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 3 in Customer Service or Business Administration
Skills
Essential
- Excellent communication skills with a friendly and approachable manner
- Confident and professional when dealing with challenging situations
- Reliable, supportive and committed to working positively as part of a team
- Able to remain positive and resilient when faced with difficult or stressful situations
- Well organised, with the ability to prioritise and manage competing demands
- Good attention to detail, particularly when handling information and maintaining confidentiality
Knowledge
Essential
- Understanding of customer service
- IT knowledge and confidence using computer systems
Desirable
- Clinical systems in healthcare
Other
Essential
- Are you able to work the hours in the vacancy pack? Mon 1000 to 1600, Tues 0800 to 1300, Weds 1100 to 1830, Thurs 1230 to 1730 and Fri 1300 to 1830
Person Specification
Other
Essential
- Do you have the right to work within the UK without sponsorship from us?
Experience
Essential
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced/busy working enviornment
Desirable
- Experience of working in Primary Care
- Experience of resolving high conflict situations
Qualifications
Essential
- Good standard of education
Desirable
- NVQ Level 3 in Customer Service or Business Administration
Skills
Essential
- Excellent communication skills with a friendly and approachable manner
- Confident and professional when dealing with challenging situations
- Reliable, supportive and committed to working positively as part of a team
- Able to remain positive and resilient when faced with difficult or stressful situations
- Well organised, with the ability to prioritise and manage competing demands
- Good attention to detail, particularly when handling information and maintaining confidentiality
Knowledge
Essential
- Understanding of customer service
- IT knowledge and confidence using computer systems
Desirable
- Clinical systems in healthcare
Other
Essential
- Are you able to work the hours in the vacancy pack? Mon 1000 to 1600, Tues 0800 to 1300, Weds 1100 to 1830, Thurs 1230 to 1730 and Fri 1300 to 1830
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Surgery Team Leader - Crookhorn Surgery
Portsdown Group Practice View all jobs
Posted 1 month(s) ago
Reference: 2313115
Job summary
Are you a proactive team leader with a passion for optimising operational efficiency, and ensuring excellent service delivery?
Do you have experience of leading a team and are now looking for that next step, a further challenge and development?
If you are, we would really like to hear from you regarding an exciting opportunity to join our dynamic team at Crookhorn Surgery as a Surgery Team Leader. You will play a key role in providing an efficient, safe and responsive service; making a difference to others every day. This impactful role will have you at the forefront of ensuring the effective and efficient running of one of our larger sites.
Main duties of the job
Responsibilities include not only effective people management and leadership, but also optimising processes and efficiencies. This role would offer the successful candidate the opportunity to lead a Team whilst being supported and mentored by the Surgery Team Manager and Operations Manager. There would also be support from peers and a Management Team.
The successful applicant must possess excellent communication skills and have experience of leading a team. Whilst experience of primary care is not essential, it will be advantageous.
Please review the attached Vacancy Pack and Job Description for further important information,and to assist in your application.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ). We are our own Primary Care Network (PCN).
We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians. The Practice is well established, financially secure and successful.
Details
Date posted
01 September 2026
Pay scheme
Other
Salary
£16 an hour FTE of £30,784
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-26-0030
Job locations
Crookhorn Lane Surgery
Crookhorn Lane
Crookhorn
PO7 5XP
United Kingdom
Job description
Job responsibilities
Ensure the smooth day-to-day running of the site and the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Manager and Operations Manager to provide the continual improvement of standards across a wide range of activities.
Key Accountabilities and Responsibilities:
- Ensure all reception and administration duties are completed to the highest standards
- Provide adequate levels of staffing to meet Practice business needs - ensuring cover and suitable contingency plans are in place for all leave, including unforeseen absence, within site allocations and / or Operations Managers authorisation
- Attend and participate in Surgery Lead Meetings and work with the Management Team in communicating and implementing actions.
- Organise and communicate reception rotas; maintain records of availability and co-ordinate leave requests for your team. Update SystmOne for leave / duty changes
- Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
- Support and provide resilience for Surgery Team Leaders at other sites as and when required
- Provide induction training and ongoing reviews for staff as appropriate
Job description
Job responsibilities
Ensure the smooth day-to-day running of the site and the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Manager and Operations Manager to provide the continual improvement of standards across a wide range of activities.
Key Accountabilities and Responsibilities:
- Ensure all reception and administration duties are completed to the highest standards
- Provide adequate levels of staffing to meet Practice business needs - ensuring cover and suitable contingency plans are in place for all leave, including unforeseen absence, within site allocations and / or Operations Managers authorisation
- Attend and participate in Surgery Lead Meetings and work with the Management Team in communicating and implementing actions.
- Organise and communicate reception rotas; maintain records of availability and co-ordinate leave requests for your team. Update SystmOne for leave / duty changes
- Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
- Support and provide resilience for Surgery Team Leaders at other sites as and when required
- Provide induction training and ongoing reviews for staff as appropriate
Person Specification
Other
Essential
- Do you now, or will you at any time require sponsorship to be able to work in the UK?
Other
Essential
- Are you able to work the hours as set out in the vacancy pack? Mon 0800 to 1630, Tues 0800 to 1630, Weds OFF, Thurs 1100 to 1830 and Fri 1100 to 1830
Qualifications
Essential
- GCSES at Grade 4/C and above in English & Maths
Desirable
- Business Administration / Supervisory / Management qualification
Skills
Essential
- Positive, methodical and calm
- Excellent leadership and communication skills
- Conflict resolution
- Ability to motivate and hold a team to account
- Ability to consistently reprioritise workload
- Proactive and infectiously positive approach to work
- High standards and attention to detail
- Ability to delegate appropriately
Desirable
- Project management skills
- Proven quality improvement implementation
- Empathy
- Know when to ask for help
Experience
Essential
- Management of change
- Minimum 2 years Team Management / Supervisory Experience
- Substantial customer service
Desirable
- Provide consistent oversight and delivery of service
- Previous work history within healthcare
Knowledge
Essential
- Knowledge of customer service
- Confidentiality
- Principles of leadership
Desirable
- Primary Care models of care
- Information Governance
- Knowledge of compliance
Other
Essential
- Reliable
- Adaptable
- Conscientious
- Able to work without direct supervision and prioritise workload / meet deadlines
- Able to use own judgement
Person Specification
Other
Essential
- Do you now, or will you at any time require sponsorship to be able to work in the UK?
Other
Essential
- Are you able to work the hours as set out in the vacancy pack? Mon 0800 to 1630, Tues 0800 to 1630, Weds OFF, Thurs 1100 to 1830 and Fri 1100 to 1830
Qualifications
Essential
- GCSES at Grade 4/C and above in English & Maths
Desirable
- Business Administration / Supervisory / Management qualification
Skills
Essential
- Positive, methodical and calm
- Excellent leadership and communication skills
- Conflict resolution
- Ability to motivate and hold a team to account
- Ability to consistently reprioritise workload
- Proactive and infectiously positive approach to work
- High standards and attention to detail
- Ability to delegate appropriately
Desirable
- Project management skills
- Proven quality improvement implementation
- Empathy
- Know when to ask for help
Experience
Essential
- Management of change
- Minimum 2 years Team Management / Supervisory Experience
- Substantial customer service
Desirable
- Provide consistent oversight and delivery of service
- Previous work history within healthcare
Knowledge
Essential
- Knowledge of customer service
- Confidentiality
- Principles of leadership
Desirable
- Primary Care models of care
- Information Governance
- Knowledge of compliance
Other
Essential
- Reliable
- Adaptable
- Conscientious
- Able to work without direct supervision and prioritise workload / meet deadlines
- Able to use own judgement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Portsdown Group Practice
Address
Crookhorn Lane Surgery
Crookhorn Lane
Crookhorn
PO7 5XP
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Crookhorn Lane Surgery
Crookhorn Lane
Crookhorn
PO7 5XP
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: A2111-26-0029
Job summary
We are currently looking for an enthusiastic Prescription Clerk to join our team. If you have excellent interpersonal and communication skills, good time management and can prioritise work appropriately in a pressurised environment, we would like to hear from you!
We are recruiting for 2 positions, for 30 hours over 5 days and 23 hours over Tues-Fri.
Please note, this role is not available for sponsorship.
Main duties of the job
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale, assist in Pharmacy team clinic booking to maximise capacity and contribute to coverage of the Practice urgent line.
Please see the job description, and vacancy pack attached for further information. Including the person specification, as we will be scoring the applications against this criteria
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-26-0029
Job locations
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Job description
Job responsibilities
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale. Assist in Pharmacy team clinic booking to maximise capacity. Contribute to coverage of the Practice urgent line.
Job description
Job responsibilities
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale. Assist in Pharmacy team clinic booking to maximise capacity. Contribute to coverage of the Practice urgent line.
Person Specification
Experience
Essential
- Work experience in a customer facing role
- Experience in a fast paced/busy working environment
Desirable
- Experience of working within a primary care setting
- Previous history of working within a prescription focused environment
Other
Essential
- Do you have the independent Right to Work within the UK, without sponsorship from us at any point?
Qualifications
Essential
- Good general standard of education
Desirable
- NVQ in Customer Service or equivalent
Knowledge
Essential
- IT knowledge
- Knowledge of customer service principles and practices
- Understanding of confidentiality
Desirable
- Knowledge of clinical systems in healthcare
- Knowledge of prescription process
- Medication and prescription terminology
Other
Essential
- Are you interested in the 30 hour or 23 hour position, or both?
Skills
Essential
- Identifying errors and problem-solving
- Prioritising workload and identifying urgent tasks
- Ability to work under pressure on time sensitive tasks
- Able to work as part of a team and individually
- Adaptable in process changes
- Excellent communication skills
- High attention to detail and accuracy
Desirable
- Confidential handling of patient information
- Prescription checking and verification
- Reading and interpreting prescriptions
Person Specification
Experience
Essential
- Work experience in a customer facing role
- Experience in a fast paced/busy working environment
Desirable
- Experience of working within a primary care setting
- Previous history of working within a prescription focused environment
Other
Essential
- Do you have the independent Right to Work within the UK, without sponsorship from us at any point?
Qualifications
Essential
- Good general standard of education
Desirable
- NVQ in Customer Service or equivalent
Knowledge
Essential
- IT knowledge
- Knowledge of customer service principles and practices
- Understanding of confidentiality
Desirable
- Knowledge of clinical systems in healthcare
- Knowledge of prescription process
- Medication and prescription terminology
Other
Essential
- Are you interested in the 30 hour or 23 hour position, or both?
Skills
Essential
- Identifying errors and problem-solving
- Prioritising workload and identifying urgent tasks
- Ability to work under pressure on time sensitive tasks
- Able to work as part of a team and individually
- Adaptable in process changes
- Excellent communication skills
- High attention to detail and accuracy
Desirable
- Confidential handling of patient information
- Prescription checking and verification
- Reading and interpreting prescriptions
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
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