Job summary

An exciting opportunity has arisen for a Healthcare Assistant to join the nursing team at Rother House Medical Centre for 2 days per week. Currently, the required working days are Monday and Tuesday; however, some flexibility may be considered for the right candidate to meet the needs of both the practice and the successful applicant.

The successful candidate will work as part of our friendly and supportive multidisciplinary team, providing high-quality patient care and assisting the nursing team with a range of clinical duties. This is an excellent opportunity for a motivated and compassionate individual who is committed to delivering outstanding patient care within a busy primary care setting.

Main duties of the job

Clinical Duties

• Assist in the care of practice patients, including treatment, preventative care, screening, and patient education.
• Provide health promotion and lifestyle advice to patients and signpost to relevant local and community services.
• Assist with the collection and collation of data relating to patient health and wellbeing.
• Undertake venepuncture (phlebotomy).
• Perform spirometry testing.
• Carry out ECG recordings.
• Conduct blood pressure monitoring.
• Complete new patient health checks.
• Perform urinalysis testing.
• Record height, weight, temperature, pulse, and other routine observations.
• Act as a chaperone during clinical consultations and examinations.
• Prepare for and assist clinicians during clinical sessions, including minor surgery and coil clinics.
• Undertake home visits as required for blood tests, urine collection, and chaperoning duties.
• Perform wound care, dressing changes, and suture removal.
• Carry out INR testing.
• Administer B12 injections in accordance with practice protocols.
• Support seasonal vaccination programmes, including administration of flu vaccinations where appropriately trained and competent.

About us

Rother House Medical Centre is a well-established GP practice committed to providing high-quality, patient-centred care to our local community. We pride ourselves on delivering accessible, compassionate healthcare and continuously strive to improve the services we offer to our patients.

Our team consists of experienced GPs, nurses, healthcare assistants, pharmacists, administrative, and support staff who work collaboratively to provide safe and effective care. We foster a friendly, supportive, and inclusive working environment where every member of the team is valued and encouraged to contribute to the ongoing development of the practice.

We are committed to supporting the professional development of our staff through training opportunities, regular appraisals, and continuous learning. We recognise that our people are our greatest asset and believe in promoting a positive work-life balance wherever possible.

Joining Rother House Medical Centre means becoming part of a dedicated multidisciplinary team focused on delivering outstanding care to patients while supporting one another in a respectful and welcoming workplace. This role offers the opportunity to develop your skills within a busy primary care setting and make a meaningful difference to the health and wellbeing of our community.

Job summary

*This role is working in our 3 units in the Warwickshire Cluster

Do you enjoy working within a busy office or reception environment, where no two days are the same?

We are looking for an experienced Admin Assistant to come and join our Warwickshire Cluster for 20 hours per week over Monday to Saturday. The role covers our units in Coventry, Nuneaton and Stratford. More details can be found in the further information section below.

You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.

About You

You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.

Main duties of the job

• Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
• Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
• Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
• Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.

We are also looking for:

• Experience of dealing face to face with patients who may be upset, within a care environment.
• Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
• Good attention to detail, supportive towards colleagues and clients and is an effective team player.

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us - benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.