Job summary

The purpose of this role is to deliver safe, high quality, patient-centred clinical research across Suffolk Primary Care (SPC), as a member of our dedicated and growing Research Team.

The role involves using an in-depth knowledge of research protocols and their application in practice, working closely with GPs, practice teams, sponsors and research partners to deliver a diverse portfolio of commercial and non-commercial studies across a range of therapeutic areas.

This vacancy is for a total of 15 hours per week.

Main duties of the job

The post holder will be responsible for:

Providing high quality, patient-focused clinical research across Suffolk Primary Care

Identifying and screening potentially eligible research participants

Providing clear, appropriate information and support to patients and participants

Undertaking study recruitment, informed consent and participant enrolment in accordance with study protocols and GCP

Supporting high levels of participant retention and engagement

Coordinating study visits, treatments and interventions as required by individual protocols

Undertaking clinical assessments, observations, blood sampling and other research procedures as required

Maintaining accurate and timely clinical and research documentation, including electronic case report forms and study records

Working collaboratively with Principal Investigators, practice teams, sponsors, CROs and other research stakeholders

Travelling between SPC practices as required to support recruitment and study delivery. Our practices are based in Framlingham, Debenham, Ipswich, Felixstowe, Stowmarket, Brandon & Newmarket

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Job summary

As part of Suffolk Primary Care, which is a group of 8 GP practices across Suffolk, we are seeking to recruit an enthusiastic and flexible Advanced Nurse Practitioner or Paramedic Practitioner preferably with a prescribing qualification to join our team at Derby Road in Ipswich who look after 19,400 patients. This is an exciting opportunity to play a key role in our urgent, on-the-day care service, supporting both adults and children with a wide range of minor illnesses.

Derby Road have 2 sites, based in the heart of Ipswich, with close travel links to the beautiful Suffolk countryside.

The vacancy is for 20 hours a week on a Thursday and Friday 8-6.30pm. Flexibility is crucial to accommodate training, holidays etc.

We have an established team with a strong focus on customer service and communication. We would love to hear from candidates with GP surgery experience although we would also like to hear from those that can show flexibility and a range of transferable skills.

The successful candidate should be able to work calmly and professionally as part of a team. You should have the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.

The interview panel will consist of a minimum of 2 people. Shortlisting will be on 6/10/26 with interviews the week commencing 12/10/26

Main duties of the job

Work within professional boundaries to accurately examine and assess patients with an undifferentiated diagnosis, from a physiological, psychological and social perspective, and plan clinical care accordingly.

Diagnose and manage both acute and chronic conditions, integrating both drug and non-drug-based treatment methods into a management plan.

Seek advice and support from a senior clinician as appropriate to inform decision making around patient care.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Review medication for therapeutic effectiveness appropriate to patient needs, and administer medication in accordance with PGD/ Independent Nurse Prescribing.

Provide information and advice on prescribed or non-prescription medication, on medication regimens, side-effects and interactions.

Work with patients in order to support compliance with and adherence to prescribed treatments.

Ensure full and accurate documentation in patient notes of clinical history, physical examination, diagnosis and treatment plan.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Job summary

We are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and flexible salaried GP, with excellent interpersonal skills, to join our fantastic team at Derby Road Surgery in Ipswich.

The vacancy is for 6-8 sessions per week. Flexibility is crucial to accommodate training, holidays and occasional sickness.

Derby Road Surgery supports in excess of 19,000 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing and nurturing staff in order to deliver excellent standards of patient care. We would love to hear from candidates with healthcare experience.

We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

You should be able to work calmly and professionally as part of a team, with the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.

We offer a competitive salary along with other employee benefits, and the opportunity to join the NHS pension scheme.

We plan to hold interviews w/c 21st September 2026

Main duties of the job

As agreed in co-operative practice with colleagues, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, On Call, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. To include the designated share of workflow and pathology reports.

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

Engaging with activities such as the QOF, LES/DES and other additional work essential for providing a full service for patients

• In consultation with patients and in line with current practice disease management protocols, developing care plans for health

• Providing counselling and health education

• Prescribing in accordance with the practice prescribing formulary (or generically) and the CCG whenever this is clinically appropriate

• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

14 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0598-26-0014

Job locations

52 Derby Road

Ipswich

IP3 8DN

United Kingdom

Job description

Job responsibilities

Clinical Responsibilities:

• As agreed in co-operative practice with colleagues, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, On Call, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. To include the designated share of workflow and pathology reports.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Engaging with activities such as the QOF, LES/DES and other additional work essential for providing a full service for patients
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) and the CCG whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Duty GP Responsibilities

Responsible for overseeing the clinical workflow, triaging requests and supporting the sorting team in allocating workload appropriately

Responding to urgent online request requests and any medical emergencies in the practice

Supporting other clinicians in the building as needed

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, CQC
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the housekeeping and updating of computer-based patient records.
• To comply with the Practice IT policy
• Contributing to read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Job description Job responsibilities Clinical Responsibilities: As agreed in co-operative practice with colleagues, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, On Call, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. To include the designated share of workflow and pathology reports. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness Engaging with activities such as the QOF, LES/DES and other additional work essential for providing a full service for patients In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) and the CCG whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Duty GP Responsibilities Responsible for overseeing the clinical workflow, triaging requests and supporting the sorting team in allocating workload appropriately Responding to urgent online request requests and any medical emergencies in the practice Supporting other clinicians in the building as neededOther responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, CQC A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the housekeeping and updating of computer-based patient records. To comply with the Practice IT policy Contributing to read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Experience

Essential

• Chronic disease management
• Primary prevention and screening services
• Clinical governance
• Delivery of QOF targets
• Self-audit and reflection
• Working as part of a multi-disciplinary team

Desirable

• Working in Primary Care
• Working with SystmOne
• Willingness to use online platform for patient access
• Interest in a particular disease area and willingness to take on a leadership role in this area

Qualifications

Essential

• Full GMC registration with licence to practice
• Entry on Medical Performers List
• General Practice (Vocational Training Scheme) trained/Certificate of Completion (CCT) in General Practice/Certificate confirming Eligibility for General Practice Registration (CEGPR) or equivalent
• Holder of MRCGP or equivalent

Person Specification Experience Essential Chronic disease management Primary prevention and screening services Clinical governance Delivery of QOF targets Self-audit and reflection Working as part of a multi-disciplinary team Desirable Working in Primary Care Working with SystmOne Willingness to use online platform for patient access Interest in a particular disease area and willingness to take on a leadership role in this area Qualifications Essential Full GMC registration with licence to practice Entry on Medical Performers List General Practice (Vocational Training Scheme) trained/Certificate of Completion (CCT) in General Practice/Certificate confirming Eligibility for General Practice Registration (CEGPR) or equivalent Holder of MRCGP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derby Road Practice

Address

52 Derby Road

Ipswich

IP3 8DN

United Kingdom

Employer's website

https://www.derbyroadpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Derby Road Practice

Address

52 Derby Road

Ipswich

IP3 8DN

United Kingdom

Employer's website

https://www.derbyroadpractice.co.uk/ (Opens in a new tab)

Job summary

We're looking to recruit a Salaried GP to join the team at Framlingham Medical Practice.

You would be joining a supportive, experienced team that works well together and is committed to delivering excellent, consistent care to our patients. We place a strong emphasis on working collaboratively, supporting each other day to day, and maintaining a sensible, sustainable approach to workload.

Framlingham Medical Practice joined Suffolk Primary Care in April 2026. This provides access to a wider range of roles, shared expertise and organisational support, while allowing us to retain our identity as a local practice.

We are looking for up to full time (4-8 sessions per week), although there is flexibility for the right person.

We care for 9,500 patients across our main site in Framlingham, with a branch surgery at Earl Soham.

• A stable clinical and administrative team, with a good mix of experience across GPs, nursing, dispensing and wider roles
• A strong team ethos, with people supporting each other day to day
• A training practice, supporting GP trainees and medical students from the University of Cambridge and University of East Anglia
• Use of SystmOne and Anima to support patient access and workflow
• Access to a broader multi-professional team through Suffolk Primary Care

Main duties of the job

The role includes a mix of routine and acute work, supported by established systems and a team-based approach to managing demand.

We aim to keep workloads manageable, with clear expectations and appropriate support in place. There is a shared understanding within the team of the need to work safely and sustainably.

What we're looking for

We're looking for a GP who:

• works well as part of a team and supports colleagues
• communicates clearly and professionally with patients and staff
• is organised and consistent in their approach
• is committed to delivering safe, high-quality patient care

Equally important is someone who will contribute positively to the team and to how the practice runs day to day.

This is an opportunity to join a well-functioning, stable practice with a supportive team and a clear focus on delivering consistently high quality, accessible patient care.

If this sounds like the sort of environment you are looking for, we'd be delighted to hear from you.

About us

Framlingham Medical Practice is a forward-thinking partnership in beautiful rural Suffolk. Suffolk Primary Care is a group of like-minded GP surgeries with the same ethos of ensuring the delivery of high-quality healthcare. Our collaborative approach enables GPs and staff to share resources, supporting the continued delivery of high-quality care.

Employee Benefits

Salaried GP:

• Competitive salaried GP package
• CPD in line with BMA guidance
• Flexibility where it works for both the individual and the practice
• Opportunities to get involved in wider practice or PCN work if of interest
• Support from SPC and the wider network

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes

At SPC, we invest in our staff's professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£11,903 to £12,627 a session Per year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0206-26-0005-FRAMGP

Job locations

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA

United Kingdom

Job description

Job responsibilities

Job description / Job responsibilities

Job Summary

As a Salaried GP at Framlingham, you will provide high-quality, patient-centred care across a broad range of clinical presentations within a primary care setting.

You will manage your own caseload and work as part of a wider clinical team, contributing to the safe, effective and consistent delivery of care for all registered and temporary patients.

Clinical Responsibilities

Working alongside colleagues, you will take part in the full range of duties expected of a GP. This includes:

• Undertaking surgery consultations (face-to-face), telephone and online consultation
• Carrying out home visits where clinically appropriate
• Participating in the practice duty/on-call system
• Reviewing, managing and actioning clinical workflow, including pathology results, correspondence and prescriptions
• Managing a fair share of incoming workload, including documents, queries and administrative tasks

You will also:

• Make professional, autonomous clinical decisions in relation to presenting problems
• Assess and manage patients with undifferentiated and undiagnosed conditions
• Identify risk factors and early signs of illness
• Develop and agree care plans with patients, in line with best practice and clinical guidance
• Provide appropriate health education and preventative care
• Admit, discharge and refer patients to other services as appropriate

Clinical Governance and Quality

You will be expected to:

• Maintain clear, accurate and contemporaneous clinical records
• Prescribe safely and in line with local and national guidance
• Contribute to QOF, DES/LES and other contractual or locally commissioned requirements
• Support data collection, audit and quality improvement activity where appropriate

Duty GP Responsibilities

When undertaking the duty role, you will:

• Provide clinical oversight of incoming demand
• Support the safe triage and allocation of workload, working with the wider team
• Respond to urgent patient requests and manage same-day clinical need
• Support colleagues with clinical queries where required
• Help ensure the smooth and safe running of the practice on the day

Working as part of the team

You will:

• Work collaboratively with clinical and non-clinical colleagues
• Contribute to a team-based approach to managing workload and patient demand
• Support a working environment that is safe, respectful and focused on patient care

As a training practice, there may also be opportunities to support GP trainees or other learners, depending on experience and interest.

Professional responsibilities

As part of the role, you will:

• Work in line with GMC standards and the responsibilities of a GP within NHS primary care
• Undertake the full range of duties associated with general practice
• Work in accordance with practice policies and procedures, including those relating to prescribing, confidentiality, data protection, health and safety and CQC requirements
• Maintain accurate, clear and up-to-date patient records, including appropriate coding of clinical information
• Use practice IT systems in line with agreed policies and standards
• Maintain a commitment to ongoing learning and professional development, including participation in audit and reflective practice
• Contribute to audit, quality improvement and the ongoing development of clinical standards within the practice
• Attend training, meetings and events as required
• Contribute positively to the wider team and to the ongoing development of the practice

Confidentiality and information governance

You will have access to confidential information relating to patients, colleagues and the wider organisation. All such information must be treated as strictly confidential and handled in line with Suffolk Primary Care policies, data protection legislation (including UK GDPR and the Data Protection Act 2018), and professional standards.

Information may only be shared with authorised individuals where it is appropriate and necessary to do so in the course of your role.

You are expected to:

• Maintain patient confidentiality at all times
• Ensure information is recorded, stored and shared appropriately
• Follow all information governance and data security policies
• Support the organisation in meeting its obligations under the Freedom of Information Act 2000 where required

Job description Job responsibilities Job description / Job responsibilitiesJob SummaryAs a Salaried GP at Framlingham, you will provide high-quality, patient-centred care across a broad range of clinical presentations within a primary care setting.You will manage your own caseload and work as part of a wider clinical team, contributing to the safe, effective and consistent delivery of care for all registered and temporary patients.Clinical ResponsibilitiesWorking alongside colleagues, you will take part in the full range of duties expected of a GP. This includes: Undertaking surgery consultations (face-to-face), telephone and online consultation Carrying out home visits where clinically appropriate Participating in the practice duty/on-call system Reviewing, managing and actioning clinical workflow, including pathology results, correspondence and prescriptions Managing a fair share of incoming workload, including documents, queries and administrative tasks You will also: Make professional, autonomous clinical decisions in relation to presenting problems Assess and manage patients with undifferentiated and undiagnosed conditions Identify risk factors and early signs of illness Develop and agree care plans with patients, in line with best practice and clinical guidance Provide appropriate health education and preventative care Admit, discharge and refer patients to other services as appropriate Clinical Governance and QualityYou will be expected to: Maintain clear, accurate and contemporaneous clinical records Prescribe safely and in line with local and national guidance Contribute to QOF, DES/LES and other contractual or locally commissioned requirements Support data collection, audit and quality improvement activity where appropriate Duty GP ResponsibilitiesWhen undertaking the duty role, you will: Provide clinical oversight of incoming demand Support the safe triage and allocation of workload, working with the wider team Respond to urgent patient requests and manage same-day clinical need Support colleagues with clinical queries where required Help ensure the smooth and safe running of the practice on the day Working as part of the teamYou will: Work collaboratively with clinical and non-clinical colleagues Contribute to a team-based approach to managing workload and patient demand Support a working environment that is safe, respectful and focused on patient care As a training practice, there may also be opportunities to support GP trainees or other learners, depending on experience and interest.Professional responsibilitiesAs part of the role, you will: Work in line with GMC standards and the responsibilities of a GP within NHS primary care Undertake the full range of duties associated with general practice Work in accordance with practice policies and procedures, including those relating to prescribing, confidentiality, data protection, health and safety and CQC requirements Maintain accurate, clear and up-to-date patient records, including appropriate coding of clinical information Use practice IT systems in line with agreed policies and standards Maintain a commitment to ongoing learning and professional development, including participation in audit and reflective practice Contribute to audit, quality improvement and the ongoing development of clinical standards within the practice Attend training, meetings and events as required Contribute positively to the wider team and to the ongoing development of the practiceConfidentiality and information governanceYou will have access to confidential information relating to patients, colleagues and the wider organisation. All such information must be treated as strictly confidential and handled in line with Suffolk Primary Care policies, data protection legislation (including UK GDPR and the Data Protection Act 2018), and professional standards.Information may only be shared with authorised individuals where it is appropriate and necessary to do so in the course of your role.You are expected to: Maintain patient confidentiality at all times Ensure information is recorded, stored and shared appropriately Follow all information governance and data security policies Support the organisation in meeting its obligations under the Freedom of Information Act 2000 where required

Person Specification

Experience

Essential

• Experience in managing chronic disease and long-term conditions
• An understanding of primary prevention and screening
• Knowledge of clinical governance, audit and quality improvement
• Experience of working towards QOF and contractual requirements
• Experience of working within a multidisciplinary team
• The ability to reflect on practice and engage in continuous learning

Desirable

• Experience of working in primary care
• Experience using SystmOne (or a similar clinical system)
• Experience of using online consultation platforms
• An interest in a particular clinical area and a willingness to develop this further

Qualifications

Essential

• Hold full GMC registration with a licence to practise
• Be included on the Medical Performers List
• Have completed GP training (CCT, CEGPR or equivalent)
• Hold MRCGP (or equivalent)

Person Specification Experience Essential Experience in managing chronic disease and long-term conditions An understanding of primary prevention and screening Knowledge of clinical governance, audit and quality improvement Experience of working towards QOF and contractual requirements Experience of working within a multidisciplinary team The ability to reflect on practice and engage in continuous learning Desirable Experience of working in primary care Experience using SystmOne (or a similar clinical system) Experience of using online consultation platforms An interest in a particular clinical area and a willingness to develop this further Qualifications Essential Hold full GMC registration with a licence to practise Be included on the Medical Performers List Have completed GP training (CCT, CEGPR or equivalent) Hold MRCGP (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Framlingham Surgery

Address

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA

United Kingdom

Employer's website

https://www.framlinghamsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Framlingham Surgery

Address

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA

United Kingdom

Employer's website

https://www.framlinghamsurgery.co.uk/ (Opens in a new tab)

Job summary

We are seeking to recruit an enthusiastic and flexible Administrator, to join our fantastic team at Howard House Surgery in Felixstowe,with the primary focus on the role within Secretarial administration and prescriptions administration supporting with referrals and prescription requests. We are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk.

The vacancy is for 3 days a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.

Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care.

We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

You should be able to work calmly and professionally as part of a team, with the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.

We offer a competitive salary along with other employee benefits, and the opportunity to join the NHS pension scheme.

Main duties of the job

The main responsibilities of the post holder will be to ensure timely, accurate and consistent completions of referrals to secondary care, as well as accurately completing prescription requests and sending these to the appropriate pharmacy's.

Working as part of a team, the post holder will be responsible for working closely with clinicians to gain the appropriate information to complete referrals and ensuring repeat medications are kept up to date and safely prescribed.

They are accountable to the Administration Lead and Practice Operations Manager.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

02 September 2026

Pay scheme

Other

Salary

£12.89 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A5843-26-0008

Job locations

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD

United Kingdom

Job description

Job responsibilities

Patient Administration

Appointment management

Results filing

OOH and 111 reports filing and actions

SystmOne tasks

Online consultation tasks and associated actions

Managing clinical correspondence, scanning & document management

Shared email inboxes

Care home administration

Notes summarising

Long term condition management

Patient recalls

Vaccine clinic administration

Other clinic administration (LARC, minor surgery etc.)

Prescription management

Interpreting service bookings

Medical Records Administration

Patient registrations

New patient checks

Deduction requests

Arrival of notes

GP2GP transfers

Sending of notes

Deceased patient administration

Clinical Correspondence & Reports

Referrals (DXS)

Medical reports, insurance requests

Subject access requests

Practice Administration

Procurement and stock ordering

Facilities and premises administration

Meeting support and minute taking

Rota support and locum booking administration

CQC compliance and audit support

Enhanced services and contractual claims and reporting

Job description Job responsibilities Patient Administration Appointment management Results filing OOH and 111 reports filing and actions SystmOne tasks Online consultation tasks and associated actions Managing clinical correspondence, scanning & document management Shared email inboxes Care home administration Notes summarising Long term condition management Patient recalls Vaccine clinic administration Other clinic administration (LARC, minor surgery etc.) Prescription management Interpreting service bookingsMedical Records Administration Patient registrations New patient checks Deduction requests Arrival of notes GP2GP transfers Sending of notes Deceased patient administrationClinical Correspondence & Reports Referrals (DXS) Medical reports, insurance requests Subject access requestsPractice Administration Procurement and stock ordering Facilities and premises administration Meeting support and minute taking Rota support and locum booking administration CQC compliance and audit support Enhanced services and contractual claims and reporting

Person Specification

Experience

Essential

• Customer Care experience both face to face and over the phone

Desirable

• Experience working in primary care

Qualifications

Essential

• Basic literacy and numeracy skills
• General education
• Willingness to undertake training where required

Knowledge and skills

Essential

• IT literate
• Sound keyboard and computer skills including use of Microsoft Office, nhs.net email.
• Ability to operate office equipment, telephones, photocopiers, scanners
• Excellent attention to detail and ability to check and re-check work to ensure high levels of accuracy
• Ability to work on repetitive and regular tasks
• Ability to work under pressure and to tight deadlines
• Ability to adapt to fast pace environment, and cope with high volumes of workload
• Problem solving skills
• Ability to escalate problems/issues as required

Desirable

• Understanding of SystmOne
• Knowledge of or experience of medical terminology

Person Specification Experience Essential Customer Care experience both face to face and over the phone Desirable Experience working in primary care Qualifications Essential Basic literacy and numeracy skills General education Willingness to undertake training where required Knowledge and skills Essential IT literate Sound keyboard and computer skills including use of Microsoft Office, nhs.net email. Ability to operate office equipment, telephones, photocopiers, scanners Excellent attention to detail and ability to check and re-check work to ensure high levels of accuracy Ability to work on repetitive and regular tasks Ability to work under pressure and to tight deadlines Ability to adapt to fast pace environment, and cope with high volumes of workload Problem solving skills Ability to escalate problems/issues as required Desirable Understanding of SystmOne Knowledge of or experience of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Howard House Surgery

Address

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD

United Kingdom

Employer's website

https://suffolkprimarycare.uk/howard-house-surgery/ (Opens in a new tab)

Employer details

Employer name

Howard House Surgery

Address

Howard House Surgery

31 Orwell Road

Felixstowe

Suffolk

IP11 7DD

United Kingdom

Employer's website

https://suffolkprimarycare.uk/howard-house-surgery/ (Opens in a new tab)

Job summary

We are looking for a Care Navigator to join the team at Debenham Group Practice. This is a patient-facing role at the heart of how the practice runs day to day, and we are looking for someone who will bring a calm, friendly and organised approach to supporting our patients and colleagues.

Debenham Group Practice is part of Suffolk Primary Care, which gives us access to a wider range of shared expertise and organisational support, while allowing us to remain a well-regarded local practice with a strong community identity.

About us

We care for 10,000 patients across our main site in Debenham, with branch surgeries at Otley and Grundisburgh.

• A stable team, with a good mix of experience
• A strong team ethos, with people supporting each other day to day
• Use of SystmOne and askmyGP to support patient access and workflow
• Access to a broader multi-professional team through Suffolk Primary Care

We are looking for someone who:

• Is calm, warm and professional when dealing with patients and colleagues
• Listens carefully and records information accurately
• Is organised, reliable and takes their responsibilities seriously
• Works well as part of a team and is willing to support colleagues
• Has good IT skills and picks up new systems with confidence
• Has previous experience in a customer-facing or administrative role

Experience in a healthcare or NHS setting is helpful but not essential we are happy to support the right person to develop in the role.

Main duties of the job

Care Navigators are often the first voice or face a patient encounters. Whether patients contact us by phone, walk through the door, or submit a request online, you will help make sure they get the right information and reach the right place.

We use askmyGP as our primary workflow tool for clinical requests. Rather than triaging patients themselves, Care Navigators help ensure that requests are accurately recorded so that the duty GP can review and act on them promptly. You will also take turns supporting the duty GP as part of the wider Care Navigation team, and you will help signpost patients to other local services where that is the most appropriate response.

The role also covers the full range of day-to-day practice administration from reception duties and managing records, to supporting clinical and dispensary colleagues and keeping the practice running smoothly.

You will work across our sites as needed, as part of a well-established, friendly team.

We are looking to recruit for Wednesday, Thursday and Friday. Shifts fall within a working window of approximately 07:30 to 18:30 across those days. Depending on recruitment, hours may be split across more than one person.

We welcome applications from individuals who can cover all three days as well as those who are available for part of the pattern, so please do apply if mid-to-end of week working suits your availability.

About us

What we offer

• A supportive, well-established team in a friendly rural practice
• Opportunities for training and development
• Access to the wider resources and support of Suffolk Primary Care
• Access to NHS Pension

This is a role where you can make a genuine difference to patients and to the team around you. If this sounds like the sort of place youd like to work, wed be delighted to hear from you.

Job summary

We are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and experienced Pharmacy Technician with excellent interpersonal skills, to join our fantastic team at Howard House Surgery in Felixstowe.

The vacancy is for 3-4 days a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.

Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care. We would love to hear from candidates with healthcare experience. IT and Office experience is essential. We are keen to hear from those that can show flexibility and a range of transferable skills.

We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

You should be able to work calmly and professionally as part of a team, with the ability to multi-task. A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and/or instruction and attention to detail is essential.

We offer a competitive salary along with other employee benefits, and the opportunity to join the NHS pension scheme.

Main duties of the job

As a Pharmacy Technician you will use SystmOne and have regular contact with patients over the phone or face to face as required, supporting the wider teams in managing medications for patients.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.