Job description

Job responsibilities

GENERAL.

• To be responsible for the effective cleaning and maintenance of all hygiene standards within a designated area/service and all of its facilities.
• To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required to meet the above.
• To be responsible for the collection and safe removal of paper waste within your area/service of work.
• To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
• To provide specialist cleaning (barrier/isolation) as required.
• Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.

• It is everyones responsibility to be aware of infection control procedures and to carry out relevant training.

INDIVIDUAL.

• Responsible for engaging in the SSL/Trust appraisal process, that identifies your own personal development and training needs.
• Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act trust policy and good practice.
• Responsible for maintaining and conducting oneself in a professional manner towards colleagues and other agencies.
• To assist in the introduction of new staff under the guidance and advice of the Domestic Supervisor.
• Responsible for reading, understanding and complying with all relevant departmental/trust and statutory policies and procedures.
• Responsible for ensuring that they contribute and work towards the service/organisational aims and objectives.
• To undertake any adhoc duties as required by the Domestic Supervisor commensurate with the grade of the post i.e. changing of cubicle/window curtain blinds.

• Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.
• It is the responsibility of each member of staff when reporting for duty and collecting their staff attack alarm to test the alarm on the ward area to ensure it is working correctly.

Person Specification

Training

Desirable

• General Education to GCSE level or Equivalent. BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene

Knowledge

Essential

• Has worked in a customer focused environment.
• Experience of working as part of a team.

Desirable

• Previous experience of cleaning duties and standards. Previous experience of using cleaning equipment. Previous experience of working in Mental Health/NHS. Awareness of COSHH regulations

Other

Essential

• Good interpersonal skills, with the ability to communicate with a range of people including patients and staff.
• Able to complete necessary paper work as instructed to Trust requirements and standards.
• Able to follow work schedules with minimal day to day supervision after Initial training. Able to carry out duties without direct supervision after initial training
• Able to complete stores requests and submit to supervisor.
• Able to use a variety of cleaning machines. Able to move light furniture as part of cleaning duties. Able to carry out manual handling tasks on a regular basis.
• Able to identify most pressing tasks within scope of normal work schedule. Able to identify and maintain highest levels of cleaning standards at all times. Flexible and adaptable to changing circumstances.
• Able to reflect on own performance and identify training needs with Supervisor.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Summerhill Services Limited

Address

Ardenleigh

385 Kingsbury Road

Erdington, Birmingham

B24 9SA

United Kingdom

Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Job description

Job responsibilities

GENERAL.

• To be responsible for the effective cleaning and maintenance of all hygiene standards within a designated area/service and all of its facilities.
• To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required to meet the above.
• To be responsible for the collection and safe removal of paper waste within your area/service of work.
• To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
• To provide specialist cleaning (barrier/isolation) as required.
• Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.

• It is everyones responsibility to be aware of infection control procedures and to carry out relevant training.

INDIVIDUAL.

• Responsible for engaging in the SSL/Trust appraisal process, that identifies your own personal development and training needs.
• Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act trust policy and good practice.
• Responsible for maintaining and conducting oneself in a professional manner towards colleagues and other agencies.
• To assist in the introduction of new staff under the guidance and advice of the Domestic Supervisor.
• Responsible for reading, understanding and complying with all relevant departmental/trust and statutory policies and procedures.
• Responsible for ensuring that they contribute and work towards the service/organisational aims and objectives.
• To undertake any adhoc duties as required by the Domestic Supervisor commensurate with the grade of the post i.e. changing of cubicle/window curtain blinds.

• Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.
• It is the responsibility of each member of staff when reporting for duty and collecting their staff attack alarm to test the alarm on the ward area to ensure it is working correctly.

Person Specification

Training

Desirable

• General Education to GCSE level or Equivalent. BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene

Knowledge

Essential

• Has worked in a customer focused environment.
• Experience of working as part of a team.

Desirable

• Previous experience of cleaning duties and standards. Previous experience of using cleaning equipment. Previous experience of working in Mental Health/NHS. Awareness of COSHH regulations

Other

Essential

• Good interpersonal skills, with the ability to communicate with a range of people including patients and staff.
• Able to complete necessary paper work as instructed to Trust requirements and standards.
• Able to follow work schedules with minimal day to day supervision after Initial training. Able to carry out duties without direct supervision after initial training
• Able to complete stores requests and submit to supervisor.
• Able to use a variety of cleaning machines. Able to move light furniture as part of cleaning duties. Able to carry out manual handling tasks on a regular basis.
• Able to identify most pressing tasks within scope of normal work schedule. Able to identify and maintain highest levels of cleaning standards at all times. Flexible and adaptable to changing circumstances.
• Able to reflect on own performance and identify training needs with Supervisor.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Summerhill Services Limited

Address

Ardenleigh

Kingsbury Road

Birmingham

B24 9SA

United Kingdom

Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Job description

Job responsibilities

GENERAL

• Responsible for ensuring, in conjunction with the ward team, that the cleaning standards meet the agreed levels, and that any shortfalls are dealt with quickly. Assist with the cleaning and catering tasks as described in works schedule.
• Responsible for ensuring the day area, dining room and interview rooms, are kept clean, tidy and welcoming for patients and visitors.
• Responsible for the cleaning of patients en-suite bedrooms and that they are kept clean and free of clutter at all times, and that the ward is tidy throughout.
• Responsible for establishing, maintaining and assisting with a programme of curtain changing throughout the ward, in line with Trust policy.
• Responsible for ensuring that following the patients discharge, the en-suite bedroom is cleaned and equipped in preparation for the next admission.
• Responsible for ensuring patients personal clothing is washed and correctly stored.
• Responsible for ordering of consumables and other supplies, ensuring that these are correctly stored, and used in rotation.
• Responsible for assisting nursing staff in cleaning medical equipment.
• To attend all mandatory and non mandatory training as required.
• To be responsible for all patients meals, snacks and beverages including special diets, adhering to standards and procedures and training practices for the delivery and service of all meals.
• Responsible for ensuring the ward complies with the Trust Food hygiene policy i.e fridge temperature and brings to the Clinical Managers attention any no compliance.
• It is everyone responsible to be aware of infection control procedures and to carry out relevant training.
• Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.

PROFESSIONAL

• Responsible for engaging in the Trust appraisal process, that identifies your own personal development and training needs.
• Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act trust policy and good practice.
• Responsible for reporting to the Haden helpdesk any medical and/or electrical equipment that need repairing and requires PAT testing, and keeping up to date records of reports, defects and follow up action.
• Responsible for reporting any instances of Pest control to relevant Supervisor, Facilities/Hotel Services Manager/Ward Manager.
• Responsible for answering telephones in the absence of nursing staff.
• Responsible for safeguarding the welfare and safety of staff, patients, visitors and the public, by implementing all policies and procedures relating to security

Person Specification

Training and Qualifications

Essential

• Level 2 Housekeeping Diploma or NVQ 2 Support Service qualification or equivalent qualification. Level 2 Food Hygiene.

Desirable

• NVQ2 Customer care.COPC Certificate. Infection Control.

Knowledge and Experience

Essential

• Previous experience in a Housekeeping/Support Services role Understanding importance /relevance of good food hygiene practice. Ability to deal with complaints and any other issues.

Desirable

• Previous experience in a Housekeeping/Support Services role Understanding importance /relevance of good food hygiene practice. Ability to deal with complaints and any other issues.
• Food Service experience.

Skills

Essential

• Good verbal & written communication skills. Good literacy and numeracy skills. Ability to use own Initiative when necessary. Able to work alone, or as part of a multi-disciplinary team. Able to report & feedback effectively.

Desirable

• Ability to prioritise tasks.

Personal Qualities

Essential

• Drive and enthusiasm. Calm disposition. Non-judgemental approach. Empathy towards Service Users Ability to prioritise tasks.

Other

Essential

• Flexible and adaptable approach Able to work unsociable hours. The post holder will be required to work across SSL/Trust Sites. Full, clean Driving Licence. Good Attendance record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Summerhill Services Limited

Address

The Barberry

25 Vincent Drive

Birmingham

B15 2FG

United Kingdom

Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Job description

Job responsibilities

The Practice Manager is responsible for:

Business Management

• Contract performance monitoring, review and sign up
• Keep abreast of new business changes and opportunities and produce workable solutions to present to the Partners
• Lead on business development, systems and project management
• Develop business protocols and procedures, review and update as required
• Manage the procurement of practice equipment, supplies and services within target budgets
• Maintain full and comprehensive insurance cover for the building and contents, including public and employers liability
• Attend business meetings and represent the GP practice at external meetings where considered appropriate by the GP Partnership, including PCN meetings.
• Lead the online presence of the practice
• Plan, schedule and chairing of meetings ensuring agendas are prepared, meeting minutes taken and actions undertaken
• Lead on all matters related to the management and maintenance of the practice premises
• Lead on health and safety matters and conduct annual risk assessments
• Ensure the fire safety standards and training are maintained in line with legislation
• Ensure the building is safe and secure at all times
• Finance
• Explore and deliver opportunities to improve profitability through maximising income and management of overhead expenditure
• Manage contracts for services e.g. utilities, maintenance, gardening, window cleaning, etc ensuring value for money
• Maintain an effective liaison with the finance colleagues

Contract Delivery, Performance and Quality

• Lead on change and continuous improvement initiatives; coordinating all projects within the practice
• Interpret and lead on implementation of national, local and practice quality standards alongside the Partners
• Oversee the development and management of patient services
• Lead on all matters related to the demand and capacity of services and appointments and work with the Partners and the clinical team to overcome challenges and seek solutions together
• Lead on ensuring that all clinicians are registered with the appropriate professional body, revalidation has been undertaken and ensure that DBS and liability insurance is in place
• Lead on all matters related to the Care Quality Commission (CQC) registration and compliance with the registered manager
• Ensure the team achieve QoF targets
• Lead with the Partners on Equality & Diversity
• Lead on all Health and Safety matters related to the GP practice
• Lead on IT matters including with the partners overseeing confidentiality and adherence to GDPR
• Respond appropriately to any Freedom of Information requests
• Implement the Practice Complaints Procedure
• Implement the Significant Events Procedure
• Alert other team members to issues of quality and risk
• Effectively manage own time, workload and resources
• Maintain responsibility for own personal development
• Communicate effectively with other team members, external agencies and organisations, with patients and carers and the Patient Group as and when appropriate
• Recognise peoples needs for alternative methods of communication and respond accordingly

Human Resources

• Lead on all matters related to human resource management in line with General Practice/NHS standards and good practice to include performance and disciplinary
• Be the direct line manager for the administrative team and on non-clinical matters for the clinical team
• Oversee the recruitment and retention of staff
• Oversee staff induction and ongoing training needs
• Lead on performance management for employed staff
• Develop staff skill-mix, monitor skill-mix, deployment of staff and set role boundaries
• Implement an effective staff appraisal process
• Ensure all staff have an up-to-date DBS check as required for their role
• Ensure all staff are competent and safe to carry out their work including initial employment checks
• Maintain and develop the practices employment policies and procedures to comply with all relevant employment legislation

Equality and Diversity

• The post holder will support the equality, diversity and rights of patients, carers and colleagues
• Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behave in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

This job description does not represent an exhaustive list of duties and may be amended in the light of practice and service changes and developments. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

Person Specification

Experience

Essential

• Experience
• Essential
• Experience of working in a GP Practice as a manager / leadership team
• High levels of integrity with patient care being a priority
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Motivated with an ability to drive and deliver change effectively
• Flexibility to work outside of core office hours
• Maintains confidentiality at all time
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of managing multidisciplinary teams
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects, workforce planning and practice development
• Excellent communication and interpersonal skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• SystmOne or similar user skills
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams enhance morale and maintain a positive working environment including team building sessions
• Polite and confident
• Flexible and cooperative
• Ability to use initiative and judgement with a solution focused approach

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills
• AMSPAR Qualification / Post Graduate level HR or Business or Primary Care Management qualification of similar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westleigh Medical Practice

Address

4 – 12 Westleigh Lane

Westleigh

Leigh

WN7 5JE

United Kingdom

Employer's website

https://www.westleighmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

The role is line managed by, and is professionally accountable to, the Postgraduate Dental Dean. The duties listed in the job description are not intended to be exhaustive. The post holder will carry out any other duties as may reasonably be required by their line manager.

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person Specification

Qualifications and Training

Essential

• Educated to master's level or equivalent level of senior experience in a relevant specialist area.
• Dental qualification at degree level.
• Postgraduate qualification in education, clinical education, healthcare education or equivalent demonstrable educational leadership experience.
• Evidence of maintaining GDC registration and relevant continuing professional development aligned to educational, clinical and leadership responsibilities.
• Demonstrable outcomes in postgraduate dental education, including programme design, curriculum delivery, assessment, learner support, faculty development and quality improvement.

Experience and Knowledge

Essential

• Extensive knowledge of specialist areas, including dental education, public health and/or business management, acquired through postgraduate study, equivalent training or significant senior-level experience.
• Evidence of post-registration and continuing professional development.
• Understanding of the background to, and aims of, current healthcare policy and the implications for dental education and training.
• Appreciation of the relationship between the Department of Health and Social Care, its Arm's Length Bodies and provider organisations.
• Extensive knowledge of how dental services and education/training are configured and regulated.
• A track record of commissioning, developing or implementing education programmes across complex settings, including negotiating changes to traditional modes of delivery.
• Experience of leading projects involving multiple partners and working across organisational boundaries.

Skills and Abilities

Essential

• Ability to provide strategic leadership across multiple foundation-level dental training programmes.
• Ability to communicate with all levels of staff (including clinical and academic) on highly complex matters and difficult situations
• Ability to analyse qualitative, quantitative, numerical, written, educational performance, quality assurance and workforce data from a range of sources to assess options, draw conclusions and inform decision-making.
• Vision, strategic thinking and planning with highly developed political skills
• Ability to demonstrate a high level of expertise in providing senior leadership
• Ability to work on own initiative and organise workload, delegating work as necessary, working to tight and often changing deadlines
• Ability to investigate concerns, identify root causes and implement improvement plans.
• Proficient in the use of digital learning systems, e-portfolios, data analysis tools and Microsoft 365 applications.
• Ability to lead and influence senior stakeholders across organisational boundaries.
• Skilled in managing difficult conversations and resolving conflict

Behaviours and Values

Essential

• Identifies the processes and systems that will promote health, safety and security in the organisation
• Promotes a safe environment for exchange of views and ideas and takes appropriate action when there are issues with health, safety and security
• Investigates any actual or potential health, safety or security incidents and takes the required action
• Uses clear, plain language and communicates in a way that supports openness, understanding and collaboration.
• Interprets equality, diversity and rights in accordance with legislation, policies, procedures and good practice and will act in support of this
• Constructively challenges and accepts constructive challenge from others
• Recognises that improved patient care is at the heart of all decision making
• Actively promotes change and improvement and sharing of knowledge and information
• Demonstrates integrity, confidentiality, fairness and objectivity when managing sensitive educational, performance and governance matters.
• Exhibits resilience and professionalism when dealing with complex, contentious or high-profile issues.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

3 Piccadilly Place

London Road

Manchester

M1 3BN

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

No canvassing or recruitment agencies, please.

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

St. Charles Hospital

Exmoor Street

London

W10 6DZ

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Principal Duties and Responsibilities:

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks this will be dependent upon factors such as workload and staffing level.

Effective management of long term conditions.

Maintain accurate clinical records in conjunction with good practice, policy and guidance.

Work as a team member with all relevant providers of primary and community care services.

Generic prescribing adhering to local and national guidelines.

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

Support the management team in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.

Provide emergency locum cover in unforeseen/exceptional circumstances in negotiation with the management team.

Work in accordance with practice policies and procedures and assist in their development.

Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times.

Participate in practice audits as requested by the audit lead

Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).

Contribution to QOF and any local or direct enhanced services which the Practice has signed up for.

Person Specification

Experience

Essential

• Knowledge of methods of developing clinical quality assurance and evidence based practice
• Evidence of up to date knowledge and skills
• Evidence of ability to maintain and monitor high standards of care
• Evidence of professional development and knowledge
• Evidence of ability to direct and co-ordinate programmes of care working autonomously and collaboratively
• Excellent Computer Skills

Desirable

• Basic IT skills
• Experience of QOF and clinical audit
• SystmOne

Qualifications

Essential

• Qualified GP
• Inclusion in the GMC Register
• On the PCSE Medical Performers List
• Eligibility to practice in the UK independently

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Knightsbridge Medical Centre

Address

Pavilion Road

London

SW1X 0ET

United Kingdom

Employer's website

https://www.knightsbridgemedicalcentre.org.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Person Specification

Qualifications

Essential

• Registered first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Skills and attributes

Essential

• Advanced clinical practice skills and competence. Management and treatment of patients with acute exacerbation of long-term conditions. Management of patients with complex needs. Clinical examination skills and competence. Clinical leadership skills and competence. Communication skills, both written and verbal. Negotiation and conflict management skills. Change management experience and evidence. Highly motivated. Flexibility. Enthusiasm. Team Player.

Desirable

• Teaching and mentorship in a clinical setting. Resource Management.

Experience

Essential

• Experience of working as senior clinician. Accountability of own role and other roles in a practitioner-led service. Experience of leading/managing quality improvement.

Desirable

• Experience in leading/managing a team of nurses. Experience of working in an unscheduled care service. Experience of having worked in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

New Bank Health Centre

339 Stockport Road

Manchester

M12 4JE

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the Practice rota, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone/video consultations. Accurx consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers within the organisation, using current clinical guidelines, NICE/health pathways guidance
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and Read-Coding patient data
• Attending Practice meetings
• Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies & procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

• Use personal security systems within the workplace according to Practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements and good practice guidelines.
• Provide advice on the correct/safe management of the specimens process including collection, labelling, handling, use of correct/clean containers, storage and transport arrangements.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic/individual infectious circumstances).
• Hand hygiene standards for self and others.
• Manage directly all incidents of accidental exposure.
• Manage and advice relating to infection control and clinically based patient care protocols and implementation of those protocols across the Practice.
• Active observation of current working practices across the Practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge & skills and initiate and manage the training of others across the full range of infection control and patient processes.
• Monitoring Practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Use appropriate infection control procedures, maintaining work areas in a tidy, clean, sterile and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalate to a responsible manager.
• Actively identify, report and correct health & safety hazards and infection hazards immediately when recognised.
• Keep own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business and assume responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertake periodic infection control training.
• Correct waste and instrument management, including handling, segregation and container use.
• Maintenance of sterile environments.
• Demonstrate due regard for safeguarding and promoting the welfare of children..

Equality and diversity:

• Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
• Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Qualified GP - MBBS (or equivalent)
• MRCGP
• General Practitioner (Certificate of Completion of Training CCT)
• Full GMC Registration
• National Performers List registration
• Eligibility to practice in the UK independently

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development

Desirable

• Minimum of two years as a salaried GP
• Experience of QOF and clinical audit
• Experience of medicines management
• General understanding of the GMS/PMS contract

Knowledge & Skills

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Effective time management
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure

Desirable

• Experience of using EMIS clinical system
• Competent in the use of Office and Outlook
• Experience with audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Leven & Beeford Medical Practice

Address

29 High Stile

Leven

Beverley

HU17 5NL

United Kingdom

Employer's website

https://www.levenandbeefordmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Working under the direct supervision of the Practice Nurse Team and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Primary Responsibilities

The Practice Healthcare Assistant level 3 is qualified to deliver the following services to patients.

• Phlebotomy
• Dressings, directed by the practice nurse
• Annual health checks for patients with Chronic Diseases (MOTs)
• NHS health checks
• ECG recording
• Blood pressure checks including 24 hr BP
• Height/weight
• Ear Syringing
• Qrisk assessments
• H-Pylori breath testing
• Administer follow-up B12 injections
• Administer Flu injections to patients 65+ and chronic disease patients
• Perform patient ear checks, ear syringes and hearing tests
• INR & HB INRs
• Handheld spirometry
• Daily clinical and administrative duties include:
• Chaperoning duties as requested
• Accurate records of observations and examination documented in the clinical record
• Preparation of samples to be sent to the lab
• Treatment room checks to include fridge temperature.
• Equipment re-stocking and stock rotation
• Infection prevention and control when preparing and maintaining
• environments and equipment before, during and after patient care and assisting
• GPs during the performance of minor operations
• Helping to raise awareness and promote health and well-being
• QOF (Quality Outcomes Framework). Assisting with the collection and
• collation of data on needs related to health and well-being.

Secondary Responsibilities

In addition to the primary responsibilities, the Health Care Assistant may be requested to:

Partake in audits as directed by the audit lead.

There may be, on occasion, a requirement to carry out other tasks and ad hoc duties as instructed by the lead nurse, practice manager or partners.

Adhere to clinical and non-clinical protocols & guidelines:

Generic Responsibilities

All staff at Pinfold Medical Practice have a duty to conform to the following:

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and always maintain confidentiality. It is essential if the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice, all personnel are to complete a practice induction programme. Reception recruitment and induction training is managed by the reception manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake and complete mandatory training as well as participating in the practice training programme. Reception training is overseen by the reception manager and delegated to the senior receptionists to organise into the staff rota. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Pinfold Medical Practice must adhere to the information contained within practice policies and regional directives, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure included in the staff induction pack, employee handbook, reception training manual and Clarity Team Net.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Pinfold Medical Practice, staff are required to dress appropriately for their role. Reception staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Current relevant healthcare role or transferable care experience, IT competency, accuracy/ attention to detail

Desirable

• Relevant certificates (e.g. care training, clinical skills, training attendance), Care Certificate, NVQ Level 2 or 3 (Health & Social Care or equivalent)

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pinfold Medical Practice

Address

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ

United Kingdom

Employer's website

https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide community nursing care to a wide variety of patients in residential homes across Nottingham City
• To work within the wider integrated care homes service providing holistic care to patients. This nursing care includes acute and chronic wound management, medication administration, catheter care, palliative care, long term conditions and self care.
• To provide holistic and individualised care to patients and carers as delegated by the Team Leader or deputy, working autonomously and as part of a team.
• To regularly take responsibility for care and workload management in the absence of the Team Leader or deputy with named support from another team
• To provide nursing care across a diverse population for patients who are living within a care home and are registered with a Nottingham City GP
• To participate actively in the services training strategy, including mandatory training and other identified necessary for this role
• To work across the Nottingham City Integrated Care Homes and Community Nursing Teams
• To supervise and support student nurses on placements with the community nursing teams.
• To supervise unregistered nurses who have a delegated caseload.
• Contribute to the public health agenda by raising awareness of health and well-being needs to individuals.
• Plan, deliver and evaluate programmes of care to address peoples health and wellbeing needs.
• Implement the provision of evidence-based or best practice.
• Actively encourages patient and carer feedback about the service
• Maintain a high standard of care to patients and carers.
• Contribute to the continual improvement of the service.
• Maintain a professional image as outlined in NMC code of conduct.
• Contribute to the Clinical Governance agenda and applies risk management systems
• Participate in relevant research and audit activity
• Regularly takes responsibility for the appropriate delegation of nursing care to team members.
• Develops effective working relationships with care home managers and care home staff
• Promote and maintain good practice in record keeping by self and the team to ensure NCCP and Professional standards are met.
• Establish and maintain communication with individuals and groups in a wide variety of settings and situations in the Integrated Care Homes service and wider CityCare services.
• Liaise and interact with other agencies and disciplines
• To be responsible for the communication and effective feedback to the team leader or deputy
• Support effective team working both in the team and within the care homes
• To be responsible for the development of own knowledge and clinical practice and recognises ones own limitations.
• Act as a mentor to a variety of nursing students
• Participate in the development of other team members.
• Participate in the supervision framework as a supervisee and supervisor.
• Maintain a portfolio to demonstrate continuing professional development
• Contribute to the implementation of service developments.
• Participate in the Personal Development process and take responsibility for reaching agreed development objectives
• Attend mandatory training
• Utilise enhanced knowledge and skills to promote continuous service improvements
• Promote and maintain best practice that ensures the health safety and security of self, patients and colleagues in accordance with the policies procedures and guidelines of NCCP.
• Ensure that confidentiality is protected at all times
• Practice in accordance with procedures and guidelines for the Protection of Vulnerable Adults and Child Protection.
• In the absence of District Nurse Team Leader or deputy takes responsibility for the needs of patients and carers on the community nursing caseload and ensures that appropriate delegation and supervision of work is carried out in accordance to the skills and abilities of team member.

Person Specification

Experience

Essential

• Post registration experience and completion of a community management placement.

Desirable

• Postgraduate experience in a primary care setting.
• Evidence of working in a team.

Qualifications

Essential

• RN qualification on part 1 or part 2 of the register

Desirable

• Mentor Qualification

Knowledge and Skills

Essential

• Up to date clinical knowledge including wound care, management of continence and palliative care.
• Understanding of equality and diversity
• Effective communication and interpersonal skills
• Effective written skills
• Basic IT skills
• Able to work independently recognising own limitations.
• Motivated and resourceful
• Time management and organisation skills
• Teamwork skills
• Able to work under pressure
• Customer service skills
• Positive approach to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administration and Professional Responsibilities

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients journal

Ensure the clinical computer system is kept up to date with accurate details recorded

Ensure accurate completion of all necessary documentation associated with patient health care

Attend and participate in the practice meetings as required

Assist in formulation of practice philosophy, strategy and policy

To assist in seasonal and special projects as requested e.g. flu campaign

To be aware of responsibilities under the Date Protection Act

Management of appointment system

Ensure total familiarity with all appointment systems, including regular and incidental variations

Book appointments and recalls, ensuring sufficient information is recorded to enable retrieval of the medical record

Monitor flow of patients into the waiting room, ensuring the appointment system accurately reflects the arrival of patients

Monitor effectiveness of the system and report any problems or variations to the IT Lead(s)

Infection Control

Maintain high standards of infection control at all times, protecting patients, self and colleagues. This includes appropriate maintenance of the clinical equipment and stock. (Check and monitor equipment eg storage, cleaning schedule, fridge temperature checks, emergency trolley and drug store checks, expiry date checks).

Apply infection control measures within the practice according to practice, local and national guidelines.

Communication

Communicate clearly and effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and externally to sustain a high standard, professional approach.

Attend and contribute to practice and primary care team meetings.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

To uphold confidentiality of patient records and practice information.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality and meets practice expectations

Deliver care according to NSF, NICE guidelines, QOF guidance and evidence-based care

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Evaluate patients response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Actively participate in the practice significant event procedures. Ensure learning and actions from significant event reviews are implemented and reviewed.

Safeguarding: Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients safeguarding health procedures and local guidance

Leadership personal and professional development

Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.

Undertake mentorship for more junior staff, assessing competence against set standards. Support staff development in order to maximise potential.

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Support and contribute to the teaching of nursing staff/ medical students/ GP registrars and administration staff as appropriate

Work with the partners and practice manager in planning and implementing changes within the area of care and responsibility

Contribute to the development of local guidelines, protocols and standards

Participate, undertake and support annual staff appraisal. Assess own learning needs and undertake learning as appropriate ensuring clinical portfolio, continued professional development and registration fit for purpose

Team working

Work as an effective and responsible team member, supporting others and working with the GP Partners, Practice Manager and nursing team exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence

Create clear referral mechanisms to meet patient need

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Discuss, highlight and work with the team to create opportunities to improve patient care

Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team

Special requirements for the post

An ability to use your own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations

An understanding and acceptance of your own capabilities and awareness of your own limitations

Ability to work without direct supervision and determine your own workload priorities

Basic keyboard and computer skills

Flexibility of working hours

Communication

Communicate clearly and effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and externally to sustain a high standard, professional approach

Attend and contribute to practice and primary care team meetings

Contribution to the implementation of services

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect your own work

Participate in audit where appropriate

Confidentiality

Has been acquired by you during, or in the course of your employment, or has otherwise been acquired by you in confidence

Is related to patients including their identity, personal information and all of their medical records

Belongs to, or is held by Tower Family Healthcare whether stored electronically or otherwise and all details of Tower Family Healthcares premises, information, assets, internal communications, intellectual property, technical systems, projects, operating procedures and finance

Relates particularly to Tower family Healthcare, or that of other persons or bodies with whom we have dealings of any sort; and has not been made public by, or with our authority

Shall be confidential, and (save in the course of our business or as required by law) you shall not at any time, whether before or after the termination of your employment, disclose such information to any person without our prior written consent. A breach of this clause may be treated as gross misconduct leading to summary dismissal and / or criminal proceedings.

Managing information

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes

Manage information searches using the internet and local library databases

Understand responsibility of self and others to the practice regarding the Data Protection and Freedom of Information Act

Collate, analyse and present clinical data and information to the team

Equality and diversity

You will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manor which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Person Specification

Qualifications

Essential

• Registered first level nurse MSc or equivalent with current registration
• Relevant nursing/health degree
• Accredited LBC Cytology
• Up to date life support training

Desirable

• Diabetes diploma / COPD diploma / Asthma Diploma
• ECDL
• Mentor/teaching qualification Teaching certificate
• Clinical supervision training and experience

Experience

Essential

• Minimum 5 years post registration nursing experience
• At least 3 years recent primary care / community nursing experience
• Demonstrate evidence of experience outlined within clinical practice section of job description
• Audit

Desirable

• Home visit assessment of patients
• Sexual Health including fitting / removal of IUCD and LAC
• Minor Surgery
• Child Health Surveillance

Skills

Essential

• Clinical skills & competency relevant to the practice nurse role.
• Communication skills written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Clinical examination
• IT Skills

Desirable

• Teaching and mentorship in clinical setting
• Telephone triage skills
• Change management
• Participate in the care of equipment

Knowledge

Essential

• In-depth knowledge and management of patients with long term conditions/chronic diseases
• Demonstrate knowledge and experience of the practice nurse role
• Patient group directions and associated policy

Desirable

• Ability to identify priorities on health in the area
• Local and national policy / Wider health economy
• EMIS clinical system

Other

Essential

• Full UK driving licence business use
• Reliability & commitment to team working
• Highly motivated
• Flexible and responsive to change week/evening /weekend working
• Enthusiasm
• Team player
• Willingness to undertake further training
• Demonstrates the ability to value the opinion of others
• Ability to work within a pressurised environment maintaining a safe, high standard of quality care

Desirable

• Ability to work across boundaries
• Ability to undertake stock control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tower Family Healthcare

Address

Multi Site

Bury

Lancashire

BL8 4AD

United Kingdom

Employer's website

https://towerfamilyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder is responsible for the delivery of practice nursing services care to the practice population. Supported by the Lead Prescribing Nurse and General Practitioners within the practice, they will deliver care within the boundaries of their scope of practice, focusing upon supporting patients to be healthy, monitoring and management of long-term conditions, health prevention, wound care and screening activities that may include cervical screening, baby immunisations and travel health. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

KEY RESPONSIBILITIES

Clinical Practice:

Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.

Implement and evaluate individual treatment plans for patients with a known long-term condition.

Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.

Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.

Deliver opportunistic health promotion using opportunities such as new-patient medicals.

Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions.

Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.

Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.

Support and advise women requesting information relating to Contraception and Sexual Health issues.

Support and manage health needs of women presenting for cervical cytology consultations.

Implement and participate in vaccination and immunisation programmes for both adults and children.

Promote and deliver evidence-based care for patients presenting with aural conditions.

To assist in the supervision and support NHS Health checks.

Communication:

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Utilise communication skills to support patients to adhere to prescribed treatment regimens.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.

Act as an advocate when representing the patients and colleagues viewpoints to others.

Delivery Quality Service:

Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management, review, and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.

Team Working:

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Ensure clear understanding and utilisation of referral mechanisms within the practice.

Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk:

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.

Undertake mandatory and statutory training and ensure that this is up to date.

Apply infection control measures within the practice according to practice, local and national guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information:

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.

Learning and Development:

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Equality and Diversity:

Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.

Enable others to promote equality and diversity in a non-discriminatory culture.

Support people who need assistance in exercising their rights.

Monitor and evaluate adherence to local chaperoning policies.

Act as a role model in good practice relating to equality and diversity.

Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.

Professional:

It is essential that you are registered with the NMC.

Adhere to the Code of Professional Practice.

To be a member of a professional body.

Ensure regular attendance to clinical and nurse meetings.

Maintain record of professional development.

To attend yearly appraisals and ensure job description is up to date.

Person Specification

Qualifications

Essential

• - Registered first level nurse
• - Membership of a professional body
• - Evidence of CPD and training

Desirable

• - Evidence of continuous academic development

Experience

Essential

• - Experience working in primary care (minimum one year)
• - Experience of working to protocols
• - Experience of working with clinical pathways
• - Ability to work independently within boundaries

Knowledge and Skills

Essential

• - Awareness of QOF
• - Knowledge of needs of patients with long term conditions
• - Aware of accountability of own role and other roles
• - Knowledge of health promotion strategies
• - Knowledge of patient group directions and associated policy

Desirable

• - Competence in diabetes and respiratory management
• - Ability to identify determinants on health in the local area
• - Knowledge of public health issues in the local area
• - Evidence of recent training

Other requirements

Essential

• - Driving license holder with sole use of vehicle for business usage.

Personal Qualities

Essential

• - Flexibility
• - Enthusiasm
• - Team player
• - Good communication skills
• - Personable
• - Caring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rise Park Surgery

Address

Revelstoke Way

Nottingham

NG5 5EB

United Kingdom

Employer's website

https://www.riseparksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Help to ensure the Service Desk attains and seeks to improve internally set and customer facing targets.

- Monitor and action the IT Service Desk queue for the team, efficiently responding to queries within agreed Service Level Agreements. Customers/Users should be kept informed of progress.

- Escalate customer issues and requests to Service Desk Supervisors.

- Assess the impact and urgency of calls to enable appropriate prioritisation in line with Service Level Agreements

- Champions a customer-focused approach and the delivery of high-quality products that respond to customers needs.

- Participate in the review and resolution of major incidents where required

- Assist in the maintenance of IT asset inventories as required.

- Be able to work within other IT Service Desk teams as required by the needs of the service.

- Prepared to undertake and complete tasks outside of their job description on an as-required basis in response to business demands.

- Undertake other duties that are considered to be within the general scope of this post as required by the Service Desk Supervisor.

Person Specification

Qualifications

Essential

• 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent. Exposure to ITIL Practice Evidence of technical training to first level support.

Desirable

• ITIL Foundation

Experience

Essential

• Previous experience of working providing second line support for IT Systems in a complex IT support environment using ITIL principles.

Desirable

• Previous experience of working in an NHS environment providing second line support for IT Systems in a complex IT support environment using ITIL principles.

Knowledge

Essential

• Knowledge of supporting a broad range of IT equipment and services including desktops, printers and network environments.

Desirable

• LOA NHS MAIL Administration
• Strong knowledge of National NHS applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Greater Manchester Integrated Care

Address

St. James's House / hybrid working

Salford

M6 5FW

United Kingdom

Employer's website

https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)