• Relocation guidance and structured onboarding
• Beaches, mountains & family-friendly lifestyle
• 45 mins to Brisbane, 40 mins to Sunshine Coast

Are you a UK-trained GP eligible for Australia’s AHPRA Expedited Specialist Pathway? We are seeking a motivated GP at our brand-new, purpose-built medical centre in Elimbah QLD – one of Brisbane’s fastest-growing corridors. This is a rare opportunity to enjoy exceptional income, full support and true work-life balance.

Why This Role Is Perfect for UK GPs - Eligible for AHPRA Expedited Specialist Pathway

If you hold MRCGP and CCT, you may qualify for specialist registration in Australia without sitting further exams. We work closely with experienced medical recruitment advisors who guide you through the process step-by-step.

Exceptional Earning Potential

• 70–75% of billings
• Or guaranteed hourly rate (first 6 months)
• Immediate patient demand from thousands of new homes
• No “cold start” – marketing ensures full books quickly

Brand-New Purpose-Built Facility

• Modern, fully equipped consulting and treatment rooms
• Dedicated chronic disease management nurses
• Onsite pharmacy
• Integrated pathology & allied health
• Full admin and reception support

You focus on medicine. We handle the business.

Why Elimbah?

Located just north of Brisbane:

• 45 mins to Brisbane CBD
• 40 mins to Sunshine Coast beaches
• Close to Bribie Island & Glasshouse Mountains
• Family-friendly community
• Affordable housing compared to capital cities

It offers the perfect balance of coastal lifestyle and city accessibility.

Clinical Scope

Full-spectrum General Practice including:

• Chronic condition management
• Preventative health
• Mental health care plans
• Women’s & family medicine
• Minor procedures
• Skin checks & health assessments

Have a special interest? We actively market and grow it for you.

About Family Practice Medical Centres

Family-owned group with 9 clinics across Queensland and Northern NSW.

We provide:

• Full nursing support
• In-house payroll & accounting
• Dedicated marketing team to grow your patient base
• Structured onboarding & relocation assistance
• Ongoing professional development opportunities

Requirements

• UK GP with MRCGP & CCT
• Eligible for AHPRA Expedited Specialist Pathway
• Interest in practising in a DPA location
• Commitment to high-quality, patient-centred care

Ready to Make the Move?

If you’re considering Australia and want income security, lifestyle balance and strong clinical support — this is your opportunity to build something new from day one.

📩 Apply now or contact us for a confidential discussion about relocating to Australia.

Job summary

Central Medical Centre is a well established General Practice based in Morden Surrey providing care to over 9500 patients in the local community.

The practice is situated close to Morden town centre, which has good public transport links.

We have an exciting opportunity for an individual to join as part of a multidisciplinary team to support our clinicians and patients.

Our reception team play a vital role in the smooth running of the practice. They are first point of contact for patients and are key to ensuring that processes work efficiently.

Main duties of the job

The role is varied and includes a range of tasks and duties. Including:-

• Dealing with patients enquiries and queries on the telephone and with those attending the practice in person
• Manage appointment systems and patient records
• Book, change, and cancel appointments
• Register new patients and update personal details
• Handle referrals, letters, and test results
• Maintain filing systems (paper and electronic)
• Deal with email correspondence from hospitals, partner organisations and other third parties
• Arrange translation services where required
• Care Navigation assessing patient requests (without giving medical advice), directing patients to the most appropriate clinician or service

About us

The practice is based over 3 floors and provides full DDA access to the ground floor. The practice has a team of 30 staff and has links with other local practices and healthcare providers.

We are forward thinking practice and constantly strive to provide and offer a high level of care to our patients. Our core values reflect the principles of general practice, the NHS constitution and our commitment to delivering safe, effective and compassionate care to our community.

The team work closely together to support each other in a friendly and welcoming atmosphere.

The practice is rated as good with CQC across all five domains.

Job summary

Valentine Medical Centre, 2 Smethurst Street, Manchester

Salaried GP - 6 sessions Wednesday, Thursday, Friday

Are you looking to settle down and enjoy the benefits of a friendly, sociable, training practice? We are looking for a new member of our GP team.

Available in October, flexible start date for the right candidate

Salary from £10,500 per session per annum, depending on experience, plus indemnity.

Main duties of the job

Our practice ethos is to combine high standards of clinical care and training, in a supportive environment designed to encourage you to thrive and develop any interests or ambitions. We have daily informal meetings to catch up with each other and offer a named mentor GP partner to support newly qualified colleagues.

Excellent community support includes acute home visiting service and a dedicated care home team, so we genuinely have low home visit rates.

We are a GMS contract training practice in North Manchester. The practice population is a diverse list of around 11,000 patients. Our team includes 3 partner GPs, 5 salaried GPs, excellent experienced nurses, HCA, a focused care worker, practice pharmacist and dedicated prescription team, and a stable, accomplished administrative team lead by skillful managers. We highly value training & teaching and have medical students, GPSTs and Foundation Drs in practice.

About us

Practice website: https://www.valentinemedicalcentre.co.uk/

CQC rated Good: https://www.cqc.org.uk/location/1-544352441

Job summary

We are excited to offer an opportunity to join Alma Medical Centre as a Care Coordinator, a vital role within our friendly and supportive general practice in Southampton. This position is ideal for someone who is organised, approachable, and passionate about making a real difference to patient care.

As a Care Coordinator, you will be at the centre of our team, helping to ensure patients receive timely, well-organised, and seamless care. You will support patients in navigating services and work closely with clinicians and colleagues to improve communication and continuity of care.

This is a rewarding role where no two days are the same. You will play an important part in enhancing patient experience while building valuable skills within the NHS. We offer a positive working environment, ongoing support, and opportunities to develop your career in healthcare.

If you are motivated, compassionate, and enjoy working in a team-focused setting, this is a fantastic opportunity to join a practice that values its people and is committed to delivering high-quality care to its community.

Main duties of the job

Main Duties of the Role

As a Care Coordinator, you will play a key role in supporting the smooth day-to-day running of patient care within the practice. You will act as a central point of contact, helping patients navigate services and ensuring information flows effectively between patients, clinicians, and external healthcare providers.

You will be responsible for organising and tracking patient journeys, ensuring appointments, referrals, and follow-ups are managed in a timely and efficient manner. The role involves regular communication with patients and professionals, requiring clear, professional, and compassionate interaction at all times.

You will also support the wider administrative function of the practice by maintaining accurate records, managing documentation, and contributing to well-organised and structured workflows. Attention to detail and good IT skills are essential to ensure patient information is handled correctly and in line with data protection requirements.

This role requires someone who can manage competing priorities, work both independently and as part of a wider team, and contribute positively to delivering a high standard of patient care and service.

About us

Alma Medical Centre is a well-established and patient-focused GP practice based in Portswood, Southampton, serving a diverse and growing local community. We are committed to delivering high-quality, safe, and accessible healthcare, placing patients at the heart of everything we do.

Our team is made up of experienced GPs, nurses, healthcare professionals, and a dedicated administrative team who work collaboratively to provide efficient and compassionate care. We pride ourselves on maintaining a friendly, inclusive, and supportive working environment where every team member is valued and encouraged to contribute.

We promote a strong team ethic, open communication, and continuous improvement, ensuring that both patients and staff benefit from a positive and forward-thinking practice culture. We are also actively engaged in digital transformation and service development to enhance patient access and experience.

Working at Alma Medical Centre offers the opportunity to be part of a close-knit team, with ongoing support, training, and opportunities for professional development. We also provide a range of benefits, including a company pension and on-site parking, alongside a healthy work-life balance.

Job summary

An exciting opportunity has arisen for a patient support team member at Albany House Medical Centre.

We are looking for a flexible and hardworking individual with good organisational, and communication skills. You will take pride in your working ethic and be willing to go that extra mile to help our patients.

Previous knowledge or experience of working in a GP Practice environment is preferrable but not essential as training will be given to the right candidate.

The role is for 27.5 hours a week and main duties will be carried out Monday to Friday between 13:00 - 18:30.

The successful candidate will be an essential part of a small team that prides itself on optimum patient experience within the Albany House surgery.

You will also be required to work a Saturday morning (8am-12pm) on a Rota basis which is roughly 1 Saturday in 7.

Main duties of the job

Key Responsibilities

Reception & Telephone Duties:

• Welcome and assist patients and liaise with the practice team.
• Handle appointment bookings, face to face/telephone contacts, and direct inquiries to appropriate professionals.
• Navigate internal/external service inquiries and relay messages accurately.
• Initiate/respond to contact from patients and healthcare agencies.
• Ensure daily operational readiness of systems.
• Manage tasks and actions via Anima Health platform.

Administrative Responsibilities:

• Prioritise and manage personal workload.
• Handle administration task such as immunisation recalls, pathology results, prescriptions, and patient requests.
• Perform data entry, record summarisation, and clerical tasks (filing, scanning, registrations).
• Maintain a tidy and professional workspace.
• Provide cover during staff absences and work occasional weekends/overtime.
• Complete mandatory training and any duties assigned by management.

Anima Health System:

• Process and manage patient requests efficiently.
• Ensure accurate triage and documentation of calls and requests.

Appointment & Medical Records Management:

• Book/edit/cancel appointments and recalls using SystmOne and Anima Health.
• Monitor system effectiveness and report issues.
• Manage correspondence, reports, and hospital letters promptly.

About us

ABOUT ALBANY HOUSE, OUR VALUES AND BEHAVIOURS

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role, you are always expected to behave in accordance with our practice values which demonstrate your commitment to the delivery of high-quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

• We treat patients, service users, and each other with kindness, dignity, and respect.
• Services are always designed around the Patient.
• We deliver services that are well managed,efficient, convenient, and accessible for patients.
• We do what we say we are going to do.
• We are one team and work best when we work together.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3074-26-0005

Job locations

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

25 St. Michaels Lane

Wollaston

Wellingborough

Northamptonshire

NN29 7QH

United Kingdom

Job description

Job responsibilities

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together

Key responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Working Hours

Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Job description Job responsibilities Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.Our values are:We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work togetherKey responsibilitiesManage, administer and deal with all enquiries and queries from patients, staff and general publicAdministrative dutiesProviding admin support to clinicians as required (including chaperoning)Communicating with patientsMaking, canceling and re-arranging appointmentsOther administrative dutiesCarry out other administrative duties as required to cover other staff absence and in times of increased activityLiase with external partnersTreat EVERY patient, staff member and general public with respect and dignityFlexibility to amend working hours at short noticeWorking HoursCore working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essentialEquality, Diversity & InclusionA good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.Safety, Health, Environment and Fire (SHEF)This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.ConfidentialityThis practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.Quality & Continuous Improvement (CI)To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.Induction TrainingOn arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations ManagerLearning and DevelopmentThe effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Person Specification

Experience

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Excellent communication skills (written and oral)
• Strong IT skills
• Customer Service experience
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Previous Experience of working within a healthcare environment
• Competent in the use of Office and Outlook
• SystmOne user skills
• Flexibility to work outside of core office hours

Person Specification Experience Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Excellent communication skills (written and oral) Strong IT skills Customer Service experience Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Desirable Previous Experience of working within a healthcare environment Competent in the use of Office and Outlook SystmOne user skills Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job summary

Join a practice where people genuinely enjoy coming to work.

At Alma Medical Centre we're looking for an enthusiastic GP to join our friendly, forward-thinking team.

Whether you're newly qualified or an experienced GP looking for a fresh challenge, we'd love to hear from you. We're proud to offer a supportive environment where clinical excellence, teamwork and work-life balance are genuinely valued.

We know that choosing a practice is about much more than sessional rate. It's about finding colleagues you enjoy working with, having time to develop professionally, and feeling supported every day.

Why choose Alma?

• Competitive salary
• Flexible working pattern (68 sessions preferred but negotiable)
• Six weeks annual leave plus one week study leave (pro rata)
• Excellent induction and ongoing mentoring
• Supportive, approachable partners who value new ideas
• Opportunities to teach medical students and GP registrars
• Encouragement to develop clinical interests and leadership roles
• A stable, experienced multidisciplinary team
• Training practice with strong links to Newcastle and Sunderland Universities
• Flexible start date

Main duties of the job

The Role

You'll provide high-quality, patient-centred primary care within a supportive team environment.

Your role will include:

• Routine and urgent GP consultations
• Long-term condition management
• Home visits on a shared basis
• Participation in the duty doctor rota
• Managing clinical correspondence, referrals and prescriptions
• Supporting quality improvement and clinical governance
• Working collaboratively with our multidisciplinary team
• Teaching opportunities for those with an interest in education

About us

Alma Medical Centre is a well-established, friendly training practice serving approximately 10,500 patients.

We are a Deep End practice, committed to delivering high-quality, patient-centred care to our local community while recognising the challenges and rewards that come with this work.

Our clinical team includes:

• Four GP Partners
• Four Salaried GPs
• Two Advanced Nurse Practitioners
• Practice Nurse
• Nursing Associate
• Healthcare Assistant
• Health & Wellbeing Coach
• Social Prescriber
• Remote Clinical Pharmacists
• Experienced administrative and reception teams providing excellent clinical support

We're proud of our collaborative culture. We enjoy teaching, continually strive to improve how we work, and welcome colleagues who want to contribute new ideas and help shape the future of the practice.

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf one of our member practices, Alma Medical Centre

Job summary

Location: Hartlepool (across all McKenzie Group Practice sites)

McKenzie Group Practice are recruiting for permanent roles and also fixed-term maternity cover roles, with full-time and part-time hours being considered. Working hours will be confirmed during the recruitment process.

Overview:

We are looking for a friendly, enthusiastic, and resilient Receptionist to join our forward-thinking and welcoming team on a 12-month fixed-term maternity cover contract. You will be part of a supportive environment where training and development are built into the role from day one.

The successful applicant will deliver a high-quality, professional reception and administrative service to patients, colleagues, healthcare professionals, and visitors. You will be the first point of contact for patients, helping to ensure a positive, efficient, and compassionate experience.

About Us:

McKenzie Group Practice is a large, SystmOne and GP training practice serving approximately 25,000 patients. Our clinical team includes 10 GP Partners, 6 Advanced Nurse Practitioners, Pharmacists, Social Prescribing Link Workers, and Mental Health Practitioners. We pride ourselves on our friendly, supportive, and forward-thinking culture.

What We Offer

• Comprehensive induction and ongoing training.
• Competitive salary.
• Supportive team environment.
• Opportunities for personal and professional development.

Main duties of the job

• Provide a professional, courteous first point of contact for patients in person, by telephone, and online.
• Book and manage patient appointments, including home visits and interpreter services.
• Process prescription requests and patient registrations.
• Use the SystmOne clinical system (training provided) to manage patient records accurately and confidentially.
• Support clinicians with administrative tasks, including scanning and filing.
• Manage general reception duties, such as sorting post, maintaining supplies, and keeping work areas tidy.
• Recognise urgent or emergency situations and take appropriate action.
• Signpost patients to the most appropriate services in line with practice protocols.

Additional Information

This role may involve working across multiple practice sites within Hartlepool and occasional lone working once competent. The successful applicant must be available to work between the hours of 8:00am and 6:00pm on a rota basis.

All appointments are subject to a satisfactory Disclosure and Barring Service (DBS) check.

If you are passionate about providing excellent patient care and customer service and would like to join a friendly and progressive practice, we would love to hear from you.

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf of McKenzie Group Practice.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

B0524-26-0042

Job locations

Mckenzie Group Practice

Mckenzie House

17 Kendal Road

HARTLEPOOL

Cleveland

TS25 1QU

United Kingdom

Job description

Job responsibilities

JOB TITLE - Receptionist/Administration Clerk

REPORTS TO - Practice Manager/Business Manager

RESPONSIBLE TO - Business Manager

Job Summary

Undertake all aspects of reception and administrative duties across ALL McKenzie Group Practices, including potential lone working.

To undertake these duties without direct supervision, working within broad procedural guidelines.

To ensure that total confidentiality is maintained in that no information about patients, either medical or personal, is disclosed to persons other than those employed by, or attached to, the Practice for which such information is relevant.

Good communications are extremely important within the practice, with both patients and with outside agencies and you will be expected to help ensure that everyone who you come into contact with, holds the practice in high regard. Absolute discretion is required in protecting patients confidentiality.

Job Responsibilities

• To provide a professional, courteous and efficient first point of contact for McKenzie Group Practice/Gladstone House Surgery for patients seeking health information or healthcare assistance.
• Answer general enquiries from patients/agencies/healthcare workers in a professional and efficient manner via all routes e.g. face to face/telephone/online.
• Book a wide range of appointments for patients accessing services.
• Care navigation.
• Using eConsultation and eLite for patients.
• Deal with requests for prescriptions in conjunction with the Meds team ensuring requests for prescriptions are dealt with within two working days or ordering.
• Grant access to online services in line with practice policy.
• Booking of home visits as per practice policy.
• Refer electronically to SPA via SystmOne.
• Carry out the process of new patient registrations and be familiar with relevant documentation required and carry out initial registration onto the SystmOne.
• Use TPP SystmOne clinical system and decision support software as required for all patient contacts registered/non-registered.
• Use clinical coding for recording on patients electronic record as required.
• Summarise medical records.
• Sending of Notification of Infection Diseases forms to HPA Agency via email.
• Inform patients of test results and any actions required, chase up if necessary.
• Deal with blue light ambulance requests.
• Booking an interpreter when required.
• Calling and recalling patients as part of the practice recall system.
• Recognise through appropriate training and use of decision tools as required urgent and emergency patient conditions and direct patients to the appropriate clinician or emergency services.
• Maintain an efficient filing system of patients medical records where required.
• Maintain efficient filing systems of office and Medical Centre documentation.
• Contribute to the smooth and efficient delivery of healthcare services by providing signposting, using information systems appropriate to patient need.
• Inputting and retrieval of data using computer systems, ensuring all information is recorded accurately.
• Process all removals from the practice list, print off computer records and merge with original records folder and return to PCSE for patients leaving the practice list.
• Scanning documents into clinical and office computer systems.
• Documenting requests for medical reports/patient information.
• Deal with amendments to patients details, including change of name, address and telephone number.
• Ensure computers/rooms/reception area ready for use at the beginning of each day and all systems securely closed down at the end of a working day.
• Ensure ample supply of sample forms and bottles, ICE paper etc. are kept in reception.
• Update collection folder, remove any old forms/letters and file in patients notes.
• Advise patients of relevant charges for private services in accordance with the Non NHS fees policy, accept payments for these and issue receipts for the same.
• Deals with and action any change of addresses.
• Take part in Medical centre meetings/training/1:1s and development of the service.
• Undertake further training and development as identified at an individuals personal development review.
• Undertake an annual performance appraisal and work to personal performance objectives.
• Maintain strong links through multi-agency working.
• Ensuring patient information is reported back to patients own practice in agreed time lines where relevant.
• Attend all statutory and mandatory training.
• Take on any other duties consistent with the development of the role as required.
• Opening of internal post and sorting as per practice protocol.
• Opening and closing up of the surgery each working day ensuring consulting rooms and tidy and secure.
• Making tea/coffee for staff.

This is not intended to be an exhaustive list of duties and responsibilities of the post and the post holder may be requested to carry out any other duties appropriate to the post.

The post may change over time to meet business requirements and the job description may be changed after consultation with the post holder at any time.

Working Environment

Carry out routine checks to ensure your workstation is clean and tidy at the start and end of your shift.

Ensure all equipment in your workstation is operational and up to date and report any issues to your line manager.

Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.

Health & Safety

Assist in promoting and maintaining your own and others health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.

Confidentiality

Ensure patient and Practice information is kept confidential and secure at all times, in accordance with the Information Security and Confidentiality protocols

Performance/Professional Development

To participate in training sessions to ensure administrative, clinical and computer skills are kept up to date with current technology and practice.

To participate in regular appraisal meetings.

To participate in regular team meetings.

Equality & Diversity

To support the equality, diversity and rights of patients, carers and colleagues according to Practice protocol.

Working with Patients

To work in partnership with our patients to help them achieve better health outcomes.

To offer a polite, friendly and efficient level of customer service to all our patients.

Dignity and Respect

To treat patients, colleagues and visitors with dignity and respect at all times.

Feedback

To listen to feedback from patients and colleagues whether this be a complaint, comment or compliment and if it cannot be dealt with immediately, ensure it is reported immediately to a member of the Practice Management Team.

CQC

To work within the guidelines set by CQC to ensure that the Practice is safe, efficient and provides the best possible care for patients.

To offer suggestions to the management team on how we can improve, progress and develop all processes relating to CQC.

Any Other Duties

Any other duties as may be determined by the Business Manager and Partners.

Job description Job responsibilities JOB TITLE - Receptionist/Administration ClerkREPORTS TO - Practice Manager/Business ManagerRESPONSIBLE TO - Business ManagerJob SummaryUndertake all aspects of reception and administrative duties across ALL McKenzie Group Practices, including potential lone working.To undertake these duties without direct supervision, working within broad procedural guidelines.To ensure that total confidentiality is maintained in that no information about patients, either medical or personal, is disclosed to persons other than those employed by, or attached to, the Practice for which such information is relevant.Good communications are extremely important within the practice, with both patients and with outside agencies and you will be expected to help ensure that everyone who you come into contact with, holds the practice in high regard. Absolute discretion is required in protecting patients confidentiality.Job Responsibilities To provide a professional, courteous and efficient first point of contact for McKenzie Group Practice/Gladstone House Surgery for patients seeking health information or healthcare assistance.Answer general enquiries from patients/agencies/healthcare workers in a professional and efficient manner via all routes e.g. face to face/telephone/online. Book a wide range of appointments for patients accessing services. Care navigation. Using eConsultation and eLite for patients.Deal with requests for prescriptions in conjunction with the Meds team ensuring requests for prescriptions are dealt with within two working days or ordering. Grant access to online services in line with practice policy. Booking of home visits as per practice policy. Refer electronically to SPA via SystmOne.Carry out the process of new patient registrations and be familiar with relevant documentation required and carry out initial registration onto the SystmOne.Use TPP SystmOne clinical system and decision support software as required for all patient contacts registered/non-registered. Use clinical coding for recording on patients electronic record as required. Summarise medical records. Sending of Notification of Infection Diseases forms to HPA Agency via email. Inform patients of test results and any actions required, chase up if necessary. Deal with blue light ambulance requests. Booking an interpreter when required. Calling and recalling patients as part of the practice recall system. Recognise through appropriate training and use of decision tools as required urgent and emergency patient conditions and direct patients to the appropriate clinician or emergency services. Maintain an efficient filing system of patients medical records where required. Maintain efficient filing systems of office and Medical Centre documentation. Contribute to the smooth and efficient delivery of healthcare services by providing signposting, using information systems appropriate to patient need. Inputting and retrieval of data using computer systems, ensuring all information is recorded accurately. Process all removals from the practice list, print off computer records and merge with original records folder and return to PCSE for patients leaving the practice list. Scanning documents into clinical and office computer systems. Documenting requests for medical reports/patient information. Deal with amendments to patients details, including change of name, address and telephone number. Ensure computers/rooms/reception area ready for use at the beginning of each day and all systems securely closed down at the end of a working day. Ensure ample supply of sample forms and bottles, ICE paper etc. are kept in reception. Update collection folder, remove any old forms/letters and file in patients notes. Advise patients of relevant charges for private services in accordance with the Non NHS fees policy, accept payments for these and issue receipts for the same. Deals with and action any change of addresses. Take part in Medical centre meetings/training/1:1s and development of the service. Undertake further training and development as identified at an individuals personal development review. Undertake an annual performance appraisal and work to personal performance objectives. Maintain strong links through multi-agency working. Ensuring patient information is reported back to patients own practice in agreed time lines where relevant. Attend all statutory and mandatory training. Take on any other duties consistent with the development of the role as required. Opening of internal post and sorting as per practice protocol. Opening and closing up of the surgery each working day ensuring consulting rooms and tidy and secure. Making tea/coffee for staff.This is not intended to be an exhaustive list of duties and responsibilities of the post and the post holder may be requested to carry out any other duties appropriate to the post.The post may change over time to meet business requirements and the job description may be changed after consultation with the post holder at any time.Working EnvironmentCarry out routine checks to ensure your workstation is clean and tidy at the start and end of your shift.Ensure all equipment in your workstation is operational and up to date and report any issues to your line manager.Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.Health & SafetyAssist in promoting and maintaining your own and others health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.ConfidentialityEnsure patient and Practice information is kept confidential and secure at all times, in accordance with the Information Security and Confidentiality protocolsPerformance/Professional DevelopmentTo participate in training sessions to ensure administrative, clinical and computer skills are kept up to date with current technology and practice.To participate in regular appraisal meetings.To participate in regular team meetings.Equality & DiversityTo support the equality, diversity and rights of patients, carers and colleagues according to Practice protocol.Working with PatientsTo work in partnership with our patients to help them achieve better health outcomes.To offer a polite, friendly and efficient level of customer service to all our patients.Dignity and RespectTo treat patients, colleagues and visitors with dignity and respect at all times.FeedbackTo listen to feedback from patients and colleagues whether this be a complaint, comment or compliment and if it cannot be dealt with immediately, ensure it is reported immediately to a member of the Practice Management Team.CQCTo work within the guidelines set by CQC to ensure that the Practice is safe, efficient and provides the best possible care for patients.To offer suggestions to the management team on how we can improve, progress and develop all processes relating to CQC.Any Other DutiesAny other duties as may be determined by the Business Manager and Partners.

Person Specification

Application Criteria

Essential

• Excellent communication and customer service skills.
• A professional and confident telephone manner.
• Ability to remain calm and effective in a busy environment.
• Strong organisational skills and the ability to use initiative.
• Good IT skills, including experience using Microsoft Office.
• Professional, adaptable, and team-focused approach.

Desirable

• Previous experience working in a GP practice or healthcare setting.
• Familiarity with SystmOne.
• Previous reception or administrative experience.

Person Specification Application Criteria Essential Excellent communication and customer service skills. A professional and confident telephone manner. Ability to remain calm and effective in a busy environment. Strong organisational skills and the ability to use initiative. Good IT skills, including experience using Microsoft Office. Professional, adaptable, and team-focused approach. Desirable Previous experience working in a GP practice or healthcare setting. Familiarity with SystmOne. Previous reception or administrative experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Mckenzie Group Practice

Mckenzie House

17 Kendal Road

HARTLEPOOL

Cleveland

TS25 1QU

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Mckenzie Group Practice

Mckenzie House

17 Kendal Road

HARTLEPOOL

Cleveland

TS25 1QU

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Job summary

Salaried GP 1 session per week on a Tuesday morning until 31.3.27 - may be extended depending on ICB funding

£11k - £11.5k per session per annum depending on experience

6 weeks A/L excluding Bank holidays

Mixture of 10 min telephone and 15 minute face to face appointments.

A committed practice and partnership team of 4 partners and 5 part-time salaried GPs.

Main duties of the job

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the contract.

Furthermore, the post holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

About us

A committed practice and partnership team of 4 partners and 5 part-time salaried GPs. We also have 2 paramedic practitioners, a nurse practitioner, 4 nurses and 3 HCAs. We have a pharmacy team comprising one clinical pharmacist and 2 pharmacy technicians.

Job summary

Practice Nurse with Special Interest in Diabetes required - part time. Minimum 2 years post registration experience required.

Main duties of the job

We are looking for an enthusiastic individual to join our practice nursing team. You will be responsible for the routine, evidence based care of patients with Diabetes, including annual reviews incorporating local prescribing guidelines as well as following up patients with more complex diabetic needs including insulin transfers.

Duties will also include providing Chronic Disease Management support to patients living with asthma, COPD and cardiac conditions as well as general nursing procedures such as Cervical Screening, Childhood Immunisations and ear syringing.

About us

The Practice Nurse's role is to assist GPs in the care of practice patients to include treatment, preventative care, screening & patient education.

Job summary

This role is for a band 7 Sonographer rotating between the City campus, Treatment Centre ,QMC campus and the Community Diagnostic Centre due to open in 2027. A great opportunity to work alongside a highly experienced team and develop new skills in a busy department. NUH provides both Obstetric and non-Obstetric services across the 4 current sites which includes GP (AQP), outpatients, DVT /vascular, and inpatient scanning, and a gynaecological scanning service for the Nottingham Treatment Centre.

The Ultrasound Department is open primarily between 8am-6pm Monday-Friday. However, we are transitioning to a 7 day service to cover services within Early Pregnancy, Inpatients, CDC and SDEC.

You will be accountable to the Ultrasound Modality Manager and the Diagnostic Pathway Assistant General Managerfor Ultrasound, and as part of this role, you will work with a team of Sonographers', Radiologists and other specialties within NUH to ensure a high quality Ultrasound service to our customers.

The Ultrasound team are well established, dedicated and professional. They are a diverse group of people with a broad range of skills and experience.

It is a highly paced and intense environment however you will be given the skills and knowledge to manage this effectively. There will be opportunities to advance both your practice and career prospects.

CPD is actively encouraged and supported.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

To undertake ultrasound within your area of specialty.

To maintain a high standard of work and to strive for continual improvements in Ultrasound standards and patient care.

Toobtain high quality diagnostic images

Triage workflow and patients in the area within which they are working by collaborating with colleagues to maximize departmental efficiency.

To establish and maintain a good working relationship with other members of staff and disciplines.

The Ultrasound service within Radiology, is part of the Specialist Clinical Services care Group.

Nottingham University Hospitals NHS Trust is looking for a motivated, experienced individual to provide professional and clinical expertise within our Obstetric and Non Obstetric Ultrasound services.

As part of our experienced team, you will need to share clinical knowledge, provide teaching, and mentor and support staffduring Ultrasound training.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

There is Nursery facilities located on each NUH campus.

Nottingham is a friendly City with excellent leisure facilities, shops and beautiful countryside within easy reach.

Job summary

Due to retirement of our much loved ANP, we are looking to recruit an Experienced Salaried Advanced Nurse Practitioner (ANP) or Advanced Clinical Practitioner (ACP) to deliver outstanding patient care. This is a full time role, hours and days negotiable for a suitable candidate. We may consider two part time applicants to share the role.

Main duties of the job

• Delivering a high standard of patient care, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base
• Assessing, diagnosing and treating patients conditions, initiating direct referrals as appropriate
• As an independent prescriber: to prescribe safe, effective and appropriate medication as defined by current legislative frame work
• As a vital part of our multidisciplinary team, you will have the opportunity to support and care for a diverse patient group

About us

Southend Medical Centre is a 7300 patient practice with a friendly and supportive team that strives to provide an outstanding service to its patients. We are proud to be a multi-cultural surgery, we have been accredited with several awards including our Pride in practice LGBTQIA+ Gold award, our Veterans Friendly Practice award, our Dementia Awareness Practice award, our Trauma Informed surgery accreditation and were finalist in the Impact Awards Practice of the Year.

Job summary

This is an exciting opportunity for an experienced leader to join North East Derbyshire Primary Care Network Ltd (NED PCN), as our new PCN Manager.

We are looking for a motivated, enthusiastic, innovative leader to join our focused, professional, friendly and supportive senior management team. The ideal candidate will have proven leadership experience, a proactive mindset, and will be dedicated to making NED PCN the best it can be, for its member practices, their patients, and its staff.

We are proud of all our PCN has to offer, and everything we have achieved to date, much of which is as a result of our ongoing investment in collaborative working between practices and a shared commitment to sustaining the core principles of General Practice.

Main duties of the job

As PCN Manager, you will be integral to the ongoing success of the PCN. Playing a lead role within the complex environment of Primary Care, you will be responsible for identifying and delivering a wide range of operational and business improvement initiatives, providing strategic leadership and transformational support.

This is an outward-facing role and the ability to cultivate strong, effective relationships with a wide range of stakeholders is critical to develop collaborative and innovative approaches to service delivery, which will sustain and further strengthen the resilience of the PCN, as well as aligning with the wider NHS Neighbourhood strategy.

You will be responsible for maximising the impact of all PCN resources (including financial), and you will be accountable for the development, integration and wellbeing of the PCN employed workforce. You will ensure every decision is made with the best interests of the PCN member practices, and the patients they serve, at its heart.

About us

NED PCN is an organisational group of four proactive GP practices in North East Derbyshire. The Practices are Barlborough Medical Practice, Killamarsh Medical Practice, The Springs Medical Partnership and The Valleys Medical Partnership.

NED PCN is a relatively small PCN with just over 40,000 patients. We feel that this makes us big enough to develop a successful team but small enough to be an approachable, friendly place to be.

The NHS Long Term Plan describes the prominent role Primary Care Networks play in delivering proactive, personalised and more integrated health and social care for their local populations. This will require collaborative working between organisations including GP practices, acute and community health, social care organisations and the voluntary and community sector.

Core practices opening hours of 8:00am 6:30pm Monday to Friday each week.

If you would be interested in having a confidential informal discussion about this opportunity or for further details, please contact:

Donna Lymer, PCN Assistant Manager [email protected]

*PLEASE NOTE THAT THIS JOB MAY CLOSE EARLIER THAN THE DATE ADVERTISED

Job summary

Job Purpose

To provide effective day-to-day leadership and management of the reception and key administrative functions of the practice, ensuring the delivery of a high-quality, efficient and patient-focused service.

The post holder will oversee reception operations, staff management, rota planning, holiday administration, appointment management processes, patient communications and key IT functions. The role requires a hands-on approach, with the flexibility to support reception teams during periods of staff absence, increased demand and operational pressures.

The Reception Manager will play a key role in onboarding new staff, managing user access to clinical and non-clinical systems, supporting practice IT requirements and ensuring operational continuity across the practice.

Main duties of the job

Key Responsibilities:

• Reception and Front of House Management
• Staff Management and Supervision
• Rota Management and Workforce Planning
• Appointment and Patient Access Management
• IT Systems Administration and Support
• Operational Support
• Facilities and Premises Management

About us

Millbarn Medical Centre is a thriving and growing GP Surgery of 10,800 patients.

We have 4 GP Partners, 4 Salaried GP's and a wider workforce of 30, consisting of management, reception, secretaries, paramedic and more.

We provide not only NHS care but also Community ENT, Private ENT and Provate Dermatology onsite.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5209-26-0004

Job locations

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Job description

Job responsibilities

Reception and Front of House Management

Manage the day-to-day operation of reception services.

Undertake fixed shifts on reception and cover holiday and sick leave.

Ensure patients receive a professional, courteous and efficient service.

Monitor reception performance and patient access to services.

Support the implementation of practice policies and procedures.

Resolve routine patient concerns and complaints where appropriate.

Ensure reception processes are compliant with NHS, practice and information governance requirements.

Maintain service standards across telephone, face-to-face and digital patient contact channels.

Staff Management and Supervision

Provide day-to-day line management for reception staff.

Undertake staff inductions, training and ongoing support.

Manage staff attendance, sickness reporting and return-to-work processes.

Conduct probation reviews and performance discussions where delegated.

Identify training needs and coordinate development opportunities.

Promote a positive, supportive and high-performing team culture.

Support the Practice Manager with recruitment activities and interviews.

Prepare for and undertake annual staff appraisals, ensuring objectives, performance discussions and development needs are reviewed and documented.

Rota Management and Workforce Planning

Produce and maintain reception staff rotas.

Produce and maintain clinical rotas in advance and sign off with assigned GP Partner.

Upload all clinical rotas for practice, third party and support PCN staff into EMIS, ensuring all holiday, study leave and/or shift switches are included.

Ensure adequate staffing levels are always maintained, booking locum GPs as required.

Coordinate annual leave requests across the reception team and maintain accurate holiday records.

Arrange and manage cover for sickness, annual leave and other absences.

Monitor staffing capacity and escalate concerns to the Practice Manager.

Review workforce utilisation and recommend service improvements.

Appointment and Patient Access Management

Monitor appointment utilisation across the reception team in line with the surgeries booking protocols.

Support the management of appointment templates where delegated.

Monitor outstanding tasks and Kliniks to ensure appropriate response rates.

Coordinate the chasing of patient responses and appointment outcomes.

Support initiatives designed to improve access and reduce appointment wastage.

Work collaboratively with clinicians and administrative teams to improve patient pathways.

Manage ENT appointment pathways, ensuring booking lists are reviewed regularly, appointments are appropriately allocated and DNA (Did Not Attend) appointments are actioned promptly to minimise further missed appointments.

Coordinate patient recall programmes as directed by the practice and clinical teams, including vaccination campaigns, long-term condition reviews and other targeted care initiatives.

Monitor, collate and submit NHS Friends and Family Test returns and support the analysis of patient feedback to inform service improvements.

Produce and review activity reports and analyses, including ENT service and telephone data, to support service monitoring and improvement.

IT Systems Administration and Support

Act as a key point of contact for practice IT systems.

Set up new staff members on all required clinical and non-clinical systems.

Create, amend and remove user accounts in accordance with practice procedures.

Coordinate onboarding to ensure all system access, equipment and accounts are operational before staff commence employment.

Support staff in the use of practice systems and digital tools.

Liaise with external IT providers and support organisations to resolve technical issues.

Maintain records of user accounts, permissions and IT assets.

Assist with software updates, equipment deployment and system changes.

Support compliance with GDPR, Information Governance and Cyber Security requirements.

Maintain and administer patient arrival and call-in screen systems to ensure effective patient flow and communication within the practice.

Ensure all appointment types created within EMIS are appropriately mapped to NHS GPAD (General Practice Appointment Data) reporting requirements.

Systems include:

EMIS Clinical systems

NHS Mail

AccuRX

Microsoft 365

Docman

NHS Smartcards

Telephony systems

Clinical and administrative reporting tools

Google Forms

Operational Support

Support the Practice Manager in the delivery of practice objectives and service improvements.

Assist in reviewing and improving administrative processes.

Monitor workloads and identify operational risks.

Support business continuity arrangements.

Assist with practice audits, reporting and data collection activities.

Participate in meetings and contribute to service development initiatives.

Assist with and maintain key governance and system audits, including user access audits and system permissions reviews.

Reception Responsibilities

The post holder is expected to maintain competence in reception duties and provide direct operational support.

This includes:

Covering assigned reception shifts (minimum of 2 across the week)

Covering reception shifts during periods of absence, annual leave or operational pressure.

Answering incoming telephone calls.

Booking and managing appointments.

Processing patient enquiries.

Registering temporary patients and urgent registrations (when registration administrator not on site)

Managing patient Proxy Access.

Managing patient Opt-Out requests.

Managing incoming correspondence and documentation to the reception team.

Liaising with clinical staff regarding urgent patient matters.

Facilities and Premises Management

Develop and maintain a working knowledge of the practice premises, building systems and maintenance requirements.

Act as a point of contact for engineers, contractors and service providers attending the practice alongside the Practice Manager and PM Assistant.

Undertake weekly fire alarm testing and maintain associated records in accordance with practice procedures.

Support the Practice Manager with premises maintenance, health and safety compliance and facilities-related operational matters.

Assist with hands-on maintenance and operational tasks where appropriate to ensure the smooth running of the practice environment.

Job description Job responsibilities Reception and Front of House ManagementManage the day-to-day operation of reception services.Undertake fixed shifts on reception and cover holiday and sick leave.Ensure patients receive a professional, courteous and efficient service.Monitor reception performance and patient access to services.Support the implementation of practice policies and procedures.Resolve routine patient concerns and complaints where appropriate.Ensure reception processes are compliant with NHS, practice and information governance requirements.Maintain service standards across telephone, face-to-face and digital patient contact channels.Staff Management and SupervisionProvide day-to-day line management for reception staff.Undertake staff inductions, training and ongoing support.Manage staff attendance, sickness reporting and return-to-work processes.Conduct probation reviews and performance discussions where delegated.Identify training needs and coordinate development opportunities.Promote a positive, supportive and high-performing team culture.Support the Practice Manager with recruitment activities and interviews.Prepare for and undertake annual staff appraisals, ensuring objectives, performance discussions and development needs are reviewed and documented.Rota Management and Workforce PlanningProduce and maintain reception staff rotas.Produce and maintain clinical rotas in advance and sign off with assigned GP Partner.Upload all clinical rotas for practice, third party and support PCN staff into EMIS, ensuring all holiday, study leave and/or shift switches are included.Ensure adequate staffing levels are always maintained, booking locum GPs as required.Coordinate annual leave requests across the reception team and maintain accurate holiday records.Arrange and manage cover for sickness, annual leave and other absences.Monitor staffing capacity and escalate concerns to the Practice Manager.Review workforce utilisation and recommend service improvements.Appointment and Patient Access ManagementMonitor appointment utilisation across the reception team in line with the surgeries booking protocols.Support the management of appointment templates where delegated.Monitor outstanding tasks and Kliniks to ensure appropriate response rates.Coordinate the chasing of patient responses and appointment outcomes.Support initiatives designed to improve access and reduce appointment wastage.Work collaboratively with clinicians and administrative teams to improve patient pathways.Manage ENT appointment pathways, ensuring booking lists are reviewed regularly, appointments are appropriately allocated and DNA (Did Not Attend) appointments are actioned promptly to minimise further missed appointments.Coordinate patient recall programmes as directed by the practice and clinical teams, including vaccination campaigns, long-term condition reviews and other targeted care initiatives.Monitor, collate and submit NHS Friends and Family Test returns and support the analysis of patient feedback to inform service improvements.Produce and review activity reports and analyses, including ENT service and telephone data, to support service monitoring and improvement.IT Systems Administration and SupportAct as a key point of contact for practice IT systems.Set up new staff members on all required clinical and non-clinical systems.Create, amend and remove user accounts in accordance with practice procedures.Coordinate onboarding to ensure all system access, equipment and accounts are operational before staff commence employment.Support staff in the use of practice systems and digital tools.Liaise with external IT providers and support organisations to resolve technical issues.Maintain records of user accounts, permissions and IT assets.Assist with software updates, equipment deployment and system changes.Support compliance with GDPR, Information Governance and Cyber Security requirements.Maintain and administer patient arrival and call-in screen systems to ensure effective patient flow and communication within the practice.Ensure all appointment types created within EMIS are appropriately mapped to NHS GPAD (General Practice Appointment Data) reporting requirements.Systems include:EMIS Clinical systemsNHS MailAccuRXMicrosoft 365DocmanNHS SmartcardsTelephony systemsClinical and administrative reporting toolsGoogle FormsOperational SupportSupport the Practice Manager in the delivery of practice objectives and service improvements.Assist in reviewing and improving administrative processes.Monitor workloads and identify operational risks.Support business continuity arrangements.Assist with practice audits, reporting and data collection activities.Participate in meetings and contribute to service development initiatives.Assist with and maintain key governance and system audits, including user access audits and system permissions reviews.Reception ResponsibilitiesThe post holder is expected to maintain competence in reception duties and provide direct operational support.This includes:Covering assigned reception shifts (minimum of 2 across the week)Covering reception shifts during periods of absence, annual leave or operational pressure.Answering incoming telephone calls.Booking and managing appointments.Processing patient enquiries.Registering temporary patients and urgent registrations (when registration administrator not on site)Managing patient Proxy Access.Managing patient Opt-Out requests.Managing incoming correspondence and documentation to the reception team.Liaising with clinical staff regarding urgent patient matters.Facilities and Premises ManagementDevelop and maintain a working knowledge of the practice premises, building systems and maintenance requirements.Act as a point of contact for engineers, contractors and service providers attending the practice alongside the Practice Manager and PM Assistant.Undertake weekly fire alarm testing and maintain associated records in accordance with practice procedures.Support the Practice Manager with premises maintenance, health and safety compliance and facilities-related operational matters. Assist with hands-on maintenance and operational tasks where appropriate to ensure the smooth running of the practice environment.

Person Specification

Key Attributes

Essential

• Flexible and willing to provide hands-on support.
• Patient-focused and professional.
• Reliable and highly organised.
• Approachable and supportive leader.
• Proactive and solutions focused.
• Technically confident and comfortable managing multiple systems.
• Able to work under pressure while maintaining accuracy and attention to detail.
• This role combines operational leadership, workforce management, patient access oversight and IT coordination to ensure the smooth running of the practice and the delivery of high-quality patient services.

Experience

Essential

• Experience
• Previous experience supervising or managing staff.
• Experience working within a healthcare, primary care or customer service environment.
• Experience producing staff rotas and managing leave requests.
• Experience using multiple IT systems
• Experience training and onboarding staff.
• Experience handling confidential information appropriately.
• Knowledge and Skills
• Excellent organisational and time management skills.
• Strong IT literacy and ability to learn new systems quickly.
• Ability to troubleshoot basic IT issues and liaise effectively with IT support providers.
• Excellent communication and interpersonal skills.
• Ability to prioritise competing demands in a busy environment.
• Strong problem-solving skills.
• Good understanding of patient confidentiality and information governance.
• Ability to lead and motivate a team.

Desirable

• Desirable
• Experience working within a GP Practice or NHS Primary Care setting.
• Knowledge of EMIS Web, AccuRX, Docman and telephony systems.
• Understanding of NHS contractual and operational requirements.
• Experience of workforce planning and service improvement.
• Management qualification or equivalent experience.

Qualifications

Essential

• Ideally educated to at least A level standard
• GCSE English and Mathematics (or equivalent).
• Evidence of continuous professional development.

Person Specification Key Attributes Essential Flexible and willing to provide hands-on support. Patient-focused and professional. Reliable and highly organised. Approachable and supportive leader. Proactive and solutions focused. Technically confident and comfortable managing multiple systems. Able to work under pressure while maintaining accuracy and attention to detail. This role combines operational leadership, workforce management, patient access oversight and IT coordination to ensure the smooth running of the practice and the delivery of high-quality patient services. Experience Essential Experience Previous experience supervising or managing staff. Experience working within a healthcare, primary care or customer service environment. Experience producing staff rotas and managing leave requests. Experience using multiple IT systems Experience training and onboarding staff. Experience handling confidential information appropriately. Knowledge and Skills Excellent organisational and time management skills. Strong IT literacy and ability to learn new systems quickly. Ability to troubleshoot basic IT issues and liaise effectively with IT support providers. Excellent communication and interpersonal skills. Ability to prioritise competing demands in a busy environment. Strong problem-solving skills. Good understanding of patient confidentiality and information governance. Ability to lead and motivate a team. Desirable Desirable Experience working within a GP Practice or NHS Primary Care setting. Knowledge of EMIS Web, AccuRX, Docman and telephony systems. Understanding of NHS contractual and operational requirements. Experience of workforce planning and service improvement. Management qualification or equivalent experience. Qualifications Essential Ideally educated to at least A level standard GCSE English and Mathematics (or equivalent). Evidence of continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

This post is to work in the CAMHS Liaison Team based at the acute hospitals Emergency departments including the Queen's Medical Centre, King's Mill Hospital and Bassetlaw hospital. This service is a 24 hour service offering assessments of Children and Young People presenting to the Emergency Department in Crisis. The service also covers the Crisis phone line from 8 pm to 8 a.m.

The post holder will ensure young people receive appropriate assessment, intervention and treatment with minimal avoidable delays, whilst improving the quality and experience of care.

The service will be for young people under the age of 18 who are admitted to hospital due to self-harm and young people who are experiencing a crisis in their mental health of such a degree that without the intervention of the CAMHS Liaison service, inpatient psychiatric care would be required.

As a CAMHS service we actively work with both children and families and recognise the value of a systemic formulation alongside our mental health and risk assessment. Clinicians with a varied work experience are welcome to apply as we assess a diverse population

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies

Main duties of the job

With support from the Operational Lead and Clinical Lead, monitor improvements to standards of care through clinical supervision, clinical audit, evidenced based practice, and supporting professional colleagues.To be responsible for completing specialist mental health assessments and developing treatment plans as an autonomous practitioner and to monitor interventions utilising routine outcome measures and MDT case discussion, ensuring compliance in accordance with Trust policy.To prevent avoidable admission of young people experiencing mental health crisis and/or high levels of emotional distressTo maintain professional standards, ensuring adherence to all relevant policies and procedures to ensure the delivery of high quality care.There is an expectation for workers to work shifts covering the 24/7 shift pattern of the team. There may be elements within the job description that may alter within reasonable boundaries and there will be an expectation of supporting other area's of the CAMHS service owing to fluctuations in demand and capacity. These requests would be in line with the knowledge, skills and competencies of the post holder.

A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum (pro rata for part time)

Contract

Fixed term

Duration

3 years

Working pattern

Full-time

Reference number

186-875-26-MH

Job locations

Queens Medical Centre and King's Mill Hospital

Derby Road, Nottingham and Mansfield Road, Sutton-in-Ashfield

Nottinghamshire

NG7 2UH

United Kingdom

Job description

Job responsibilities

To provide comprehensive specialist assessments using well developed skills, including the risk assessment and management of young people who present in mental health crisis.

To work as an autonomous practitioner who is accountable for their own professional activities, providing clinically effective and where possible evidence based therapeutic interventions, utilising specialist analytical and interpretive skills for young people and their parents/ carers presenting with complex needs.

To undertake specialised initial assessments of young people following acts of self-harm and attempted suicide. This includes gathering appropriate information from the child and family and other relevant agencies, offering specialist expertise in child and adolescent mental health.

To undertake specialised risk assessments throughout the assessment documentation in appropriate case notes.

Participate in the consultation/liaison work of the team with other agencies.

To provide liaison psychiatry assessments to young people and their families who attend our Acute Hospitals / A&E Departments experiencing distress, harm to self or other presenting highlighting concerns related to their emotional wellbeing.

Agreed appropriate standards met.

Evidence of timely accurate data input.

Evidence of service user involvement.

Evidence of high quality risk assessment and treatment via patient records and supervision as well as team discussion.

To work intensively with parent/ carers/ families to enable them to be aware of the young persons difficulties and needs in order to support them and be active participants in the care planning and delivery processes.

To sensitively facilitate family based interventions.

To reflect upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers.

Working as an autonomous practitioner with a limited need for day to day supervision.

To be able to make safe clinical decisions in pressured situations while keeping the best interests of the young person and family at the heart of the decision making process- with support if required.

To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process.

To have highly developed report writing skills. Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues.

Communicate sensitive complex information about their condition to patients and their carers.

Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary.

To ensure documentation and care plans are comprehensive and are of the highest standard in line with Trust policy.

To take an active role in the involvement of service users in all aspects of the service.

To represent the CAMHS service with our partner agencies as a highly specialist practitioner.To be aware of and involved in service development.

To work within professional and ethical frameworks established by national bodies such as the Department of health and the NMC.

To provide in-reach to young people admitted into psychiatric inpatient beds, to support with facilitating home leave and enabling moretimely discharge.

To liaise with and support staff on the trusts 136 suites if a young person is admitted for a section 136 assessment.

Provide support to young people on a section 136 and families if able to within team capacity.

Job description Job responsibilities To provide comprehensive specialist assessments using well developed skills, including the risk assessment and management of young people who present in mental health crisis. To work as an autonomous practitioner who is accountable for their own professional activities, providing clinically effective and where possible evidence based therapeutic interventions, utilising specialist analytical and interpretive skills for young people and their parents/ carers presenting with complex needs. To undertake specialised initial assessments of young people following acts of self-harm and attempted suicide. This includes gathering appropriate information from the child and family and other relevant agencies, offering specialist expertise in child and adolescent mental health. To undertake specialised risk assessments throughout the assessment documentation in appropriate case notes. Participate in the consultation/liaison work of the team with other agencies. To provide liaison psychiatry assessments to young people and their families who attend our Acute Hospitals / A&E Departments experiencing distress, harm to self or other presenting highlighting concerns related to their emotional wellbeing. Agreed appropriate standards met. Evidence of timely accurate data input. Evidence of service user involvement. Evidence of high quality risk assessment and treatment via patient records and supervision as well as team discussion. To work intensively with parent/ carers/ families to enable them to be aware of the young persons difficulties and needs in order to support them and be active participants in the care planning and delivery processes. To sensitively facilitate family based interventions. To reflect upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers. Working as an autonomous practitioner with a limited need for day to day supervision. To be able to make safe clinical decisions in pressured situations while keeping the best interests of the young person and family at the heart of the decision making process- with support if required. To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process. To have highly developed report writing skills. Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues. Communicate sensitive complex information about their condition to patients and their carers. Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary. To ensure documentation and care plans are comprehensive and are of the highest standard in line with Trust policy. To take an active role in the involvement of service users in all aspects of the service. To represent the CAMHS service with our partner agencies as a highly specialist practitioner.To be aware of and involved in service development. To work within professional and ethical frameworks established by national bodies such as the Department of health and the NMC. To provide in-reach to young people admitted into psychiatric inpatient beds, to support with facilitating home leave and enabling moretimely discharge. To liaise with and support staff on the trusts 136 suites if a young person is admitted for a section 136 assessment. Provide support to young people on a section 136 and families if able to within team capacity.

Person Specification

Qualifications

Essential

• Relevant Professional qualification e.g. RMN, RNLD, Allied Health Professional with appropriate accreditation
• Registration with relevant professional body

Desirable

• Evidence of post registration learning and development.
• Additional relevant post graduate training.
• 2 + years experience post registration at band 5 or above

Contractual arrangements

Essential

• A full UK driving license and vehicle for business use is preferred for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
• To work flexibly over a 22/7 rota.

Physical requirements

Essential

• Has the ability to perform the full range of duties and across a variety of clinical area settings.

Values & Behaviours

Essential

• All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Training

Essential

• Qualification in Student Practice Placement Assessor or Supervisor OR Willingness to complete.

Desirable

• Experience of support, mentoring and supervising students on placement.
• Experience of delivering training to groups of professionals or facilitating parent / carer groups or youth focussed groups.
• Experience of support, mentoring and supervising students on placement.

Experience

Essential

• Experience of Multidisciplinary and multiagency working
• Evidence of the ability to use and provide clinical supervision OR willingness to undertake training to do so.
• Ability to be an autonomous practitioner whilst also being an integral part of the multidisciplinary team.
• The ability to maintain accurate, contemporaneous case records in line with Trust Policies & Procedures.
• Proven ability to recognise and respond to identified safeguarding concerns
• Competency in meeting the expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this.
• Understanding of responsibilities in relation to Mental Health Act, Mental Capacity Act, CPA & Safeguarding.
• Experience in the development of robust care plans, risk management plans and safety plans.
• Competency in completing comprehensive mental health assessment and assessment of risk.
• Relevant post registration experience in CAMHS, Acute Mental Health, Crisis Team, Liaison Psychiatry.

Desirable

• Experience of working in a community based, mental health team.
• Experience of coordinating and participating in professionals' meetings, discharge coordination / planning meetings.
• Experience and ability to develop a rapport with and engage people around their emotional wellbeing including those with social communication / neuro diversity
• Experience of coordinating day to day clinical activity, applying appropriate clinical decision making, triage and priority weighting.
• Experience of crisis management
• Experience of delegation of clinical tasks and management of team diary

Skills

Essential

• Information technology skills and experience
• Effective organisational and time management skills
• Ability to analyse complex information and present formulation to professional colleagues.
• Liaison and networking skills
• Commitment to organise and participate in Professional appraisal reviews.
• Demonstrate emotional resilience and ability to deal with at times distressing scenarios and information.
• Commitment to organise and participate in Professional appraisal reviews.

Desirable

• Experience of coordinating day to day clinical activity, applying appropriate clinical decision making, triage and priority weighting.
• Experience in using Routine Outcome Measures (ROMS) in a clinical setting.
• Experience of caseload management.
• Engaged in professional development or formal training across a range of evidence-based practices.

Knowledge

Essential

• Be committed to anti discriminatory/ anti oppressive practice and equal opportunity in regard to patient care and team practice.
• Knowledge or current policies, strategies and key indicators for the future and development of Child Mental Health Services
• Ability to maintain accurate case records in line with Trust policies and procedure.

Desirable

• Knowledge or current policies, strategies and key indicators for the future and development of Child Mental Health Services
• Ability to use electronic data recording systems.

Person Specification Qualifications Essential Relevant Professional qualification e.g. RMN, RNLD, Allied Health Professional with appropriate accreditation Registration with relevant professional body Desirable Evidence of post registration learning and development. Additional relevant post graduate training. 2 + years experience post registration at band 5 or above Contractual arrangements Essential A full UK driving license and vehicle for business use is preferred for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. To work flexibly over a 22/7 rota. Physical requirements Essential Has the ability to perform the full range of duties and across a variety of clinical area settings. Values & Behaviours Essential All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation Training Essential Qualification in Student Practice Placement Assessor or Supervisor OR Willingness to complete. Desirable Experience of support, mentoring and supervising students on placement. Experience of delivering training to groups of professionals or facilitating parent / carer groups or youth focussed groups. Experience of support, mentoring and supervising students on placement. Experience Essential Experience of Multidisciplinary and multiagency working Evidence of the ability to use and provide clinical supervision OR willingness to undertake training to do so. Ability to be an autonomous practitioner whilst also being an integral part of the multidisciplinary team. The ability to maintain accurate, contemporaneous case records in line with Trust Policies & Procedures. Proven ability to recognise and respond to identified safeguarding concerns Competency in meeting the expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this. Understanding of responsibilities in relation to Mental Health Act, Mental Capacity Act, CPA & Safeguarding. Experience in the development of robust care plans, risk management plans and safety plans. Competency in completing comprehensive mental health assessment and assessment of risk. Relevant post registration experience in CAMHS, Acute Mental Health, Crisis Team, Liaison Psychiatry. Desirable Experience of working in a community based, mental health team. Experience of coordinating and participating in professionals' meetings, discharge coordination / planning meetings. Experience and ability to develop a rapport with and engage people around their emotional wellbeing including those with social communication / neuro diversity Experience of coordinating day to day clinical activity, applying appropriate clinical decision making, triage and priority weighting. Experience of crisis management Experience of delegation of clinical tasks and management of team diary Skills Essential Information technology skills and experience Effective organisational and time management skills Ability to analyse complex information and present formulation to professional colleagues. Liaison and networking skills Commitment to organise and participate in Professional appraisal reviews. Demonstrate emotional resilience and ability to deal with at times distressing scenarios and information. Commitment to organise and participate in Professional appraisal reviews. Desirable Experience of coordinating day to day clinical activity, applying appropriate clinical decision making, triage and priority weighting. Experience in using Routine Outcome Measures (ROMS) in a clinical setting. Experience of caseload management. Engaged in professional development or formal training across a range of evidence-based practices. Knowledge Essential Be committed to anti discriminatory/ anti oppressive practice and equal opportunity in regard to patient care and team practice. Knowledge or current policies, strategies and key indicators for the future and development of Child Mental Health Services Ability to maintain accurate case records in line with Trust policies and procedure. Desirable Knowledge or current policies, strategies and key indicators for the future and development of Child Mental Health Services Ability to use electronic data recording systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Queens Medical Centre and King's Mill Hospital

Derby Road, Nottingham and Mansfield Road, Sutton-in-Ashfield

Nottinghamshire

NG7 2UH

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Queens Medical Centre and King's Mill Hospital

Derby Road, Nottingham and Mansfield Road, Sutton-in-Ashfield

Nottinghamshire

NG7 2UH

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job summary

Previous applicants need not apply

Interviews will be held face to face in Warrington week commencing 2nd November 2026.

The GP Assistant will support GPs and the wider multidisciplinary team across Central & West Warrington PCN by carrying out a combination of administrative and basic clinical duties. The role is designed to improve patient access, enhance the efficiency of general practice services, and reduce the administrative burden on clinicians. Responsibilities may include managing patient records, processing clinical correspondence, supporting care coordination, assisting with basic observations and procedures, and ensuring patients receive timely and effective care within a busy primary care environment.

Main duties of the job

A GPA has completed the City and Guilds Certificate. The role is to support the GPs smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. A summary of duties includes: Phlebotomy Blood pressure monitoring and support in hypertension review clinics Offering patients lifestyle advice in relation to weight, lipid management, alcohol and exercise Information gathering from patients Understanding of clinical indemnity, vicarious liability in relation to personal and professional practice Infection control Maintaining a well-stocked clinical environment Immunisation within PCN vaccination services New patient health checks NHS health checks and enhanced health checks Completion of referral forms to services such as ADHD, autism services, and routine chronic disease referrals such as diabetes eye screening Filing of routine results according to level of training and competency Feno testing

About us

Central and West Warrington PCN is a dynamic team of 7 Practices who have a strong and cohesive relationship:

Causeway Medical Centre

Dallam Lane Medical Centre

Eric Moore Partnership

Folly Lane Medical Centre

Helsby Street Medical Centre

Penketh Health Centre

Westbrook Medical Centre

We are committed to delivering good quality care to our patients.

Our vision is to provide safe, effective and sustainable healthcare for our member practice patient population in partnership with other local healthcare providers

Job summary

Health Care Assistant

We are a busy, friendly, growing GMS practice in Moulton (near Spalding). We have a multi skilled team with a wealth of experience and are looking for a caring, enthusiastic and reliable Healthcare Assistant to join our friendly multidisciplinary team. This is an excellent opportunity for someone who enjoys working with people and wants to make a positive difference to patient care in a busy GP practice. Working under the direction of our nursing and clinical team, you will deliver safe, effective and compassionate care within your level of competence. The successful candidate will have excellent communication and organisational skills, a professional manner and a commitment to confidentiality and high standards of patient care.

Main duties of the job

• Carry out NHS health checks and routine clinical observations, including blood pressure, pulse, temperature, height, weight and BMI.
• Undertake phlebotomy and prepare or process specimens for laboratory collection, where trained and competent.
• Perform other agreed procedures, such as ECGs, urinalysis, blood glucose monitoring, new-patient checks, smoking-status reviews and health-promotion activities.
• Support long-term condition reviews and vaccination programmes within agreed protocols and competency.
• Maintain accurate, timely and confidential electronic patient records.
• Prepare, clean, stock and maintain consulting and treatment rooms and clinical equipment.
• Recognise and report concerns or changes in a patients condition promptly to an appropriate clinician.
• Follow practice policies on infection prevention and control, safeguarding, information governance, health and safety, equality and confidentiality.
• Work collaboratively with GPs, nurses, administrative colleagues and the wider primary care team.
• Undertake training, supervision and competency assessments relevant to the role.
• Administration & paperwork, ensuring all appropriate templates & coding are completed.

About us

Moulton Medical Centre is a friendly, progressive and well-established rural dispensing practice in South Lincolnshire, situated approximately 5 miles from Spalding, 17 miles from Bourne and 20 miles from Peterborough. The area offers excellent road links, highly regarded schools and a great quality of life.

We are proud to provide high-quality, patient-centred care to a stable practice population of approximately 5,600 patients and have developed a strong reputation for teamwork, innovation and supporting our staff.

Our experienced and supportive multidisciplinary team comprises:

• Two GP Partners and one Salaried GP
• Clinical Pharmacist
• Paramedic
• Practice Nurses, including clinicians with specialist interests in Asthma, COPD and Diabetes
• Through our Primary Care Network, we also work closely with First Contact Physiotherapists, Social Prescribers and Health and Wellbeing Coaches, ensuring patients are seen by the most appropriate healthcare professional.

Practice Highlights

• GMS practice using the SystmOne clinical system
• Established Total Triage model, supporting safe and effective workload management
• High QOF achievement and delivery of a broad range of enhanced services
• Dispensing practice serving approximately 95% of our patient population
• In-house Minor Surgery and LARC clinics
• Rated 'Good' by the CQC
• Active involvement with our ICB, Primary Care Network, Patient Participation Group and the wider community