Job description

Job responsibilities

Key Responsibilities Include:

Providing administrative support to the service as required.

Managing telephone enquiries and providing telephone cover.

Monitoring and responding to email inboxes.

Scanning and maintaining accurate electronic records.

Supporting diary management and appointment coordination.

Ensuring patient information and records are kept up to date.

Preparing and packing online prescription orders.

The role involves regular contact with patients and family members who may be experiencing distress or emotional difficulties. A calm, professional, and empathetic telephone manner is essential. Full training and ongoing support will be provided to help the successful candidate develop within the role.

The post holder will play a vital role within the team, supporting clinical staff by maintaining accurate patient records, managing administrative processes and providing a Single Point of Access telephone service for patients, relatives, carers and healthcare professionals.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

• Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject Or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post

Experience

Essential

• Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years' experience)

Skills & Abilities

Essential

• General office skills.
• Ability to communicate effectively and clearly in both written and verbal formats.
• Ability to prioritise a busy workload effectively and be able to work to strict deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Droitwich Medical Centre

Ombersley Street East

Droitwich

WR98RD

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Job Description Salaried General Practitioner (GP)Job Title

Salaried General Practitioner (GP)

Practice Partners / Practice Manager

Crabbs Cross Medical Centre, Worcestershire

To provide high-quality, patient-centred primary medical care to the registered practice population, delivering safe, effective, and evidence-based services while working collaboratively within the multidisciplinary team.

• Provide comprehensive medical services to patients presenting with undifferentiated and diagnosed conditions.
• Undertake same-day and routine consultations, both face-to-face and remotely.
• Assess, diagnose, treat, prescribe, and refer patients as appropriate.
• Conduct home visits when required.
• Manage acute and chronic medical conditions in line with national and local guidelines.
• Maintain accurate and contemporaneous patient records.
• Participate in safeguarding procedures for children and vulnerable adults.
• Promote health education and disease prevention.

• Prescribe medicines in accordance with GMC guidance, NICE guidelines, and local prescribing policies.
• Undertake regular medication reviews.
• Work collaboratively with pharmacists and other healthcare professionals to optimise medicines management.

• Process laboratory results, hospital correspondence, and clinical documents.
• Complete referrals, reports, insurance forms, and other medical documentation within agreed timescales.
• Participate in reviewing and updating clinical protocols where required.

• Contribute to Quality Improvement activities and clinical audits.
• Participate in significant event reviews and learning activities.
• Support the achievement of QOF and other contractual requirements.
• Maintain awareness of current clinical guidance and best practice.

• Work collaboratively with practice nurses, pharmacists, healthcare assistants, physician associates, and administrative staff.
• Attend clinical meetings, practice meetings, and educational events.
• Contribute positively to the development of practice services.

• Maintain GMC registration and licence to practise.
• Participate in annual appraisal and revalidation requirements.
• Undertake Continuing Professional Development (CPD) as required.

• Fully qualified General Practitioner.
• GMC Registration with Licence to Practise.
• Inclusion on the NHS England Medical Performers List.
• MRCGP or equivalent.
• Excellent communication and interpersonal skills.
• Commitment to high standards of patient care.
• Ability to work effectively within a multidisciplinary team.

• Experience of NHS General Practice.
• Interest in a specialist area such as diabetes, women's health, minor surgery, care of the elderly, mental health, or education/training.
• Experience of clinical audit and quality improvement.

• Flexible sessions available.
• Participation in practice meetings and training sessions.
• No out-of-hours commitment unless otherwise agreed.

Competitive and dependent on experience, in accordance with agreed terms and conditions.

• NHS Pension Scheme.
• Indemnity cover in line with practice arrangements.
• Study leave and CPD support.
• Supportive and friendly working environment.
• Flexible working arrangements where possible.

This job description is not exhaustive and may be amended following discussion with the post holder to meet the changing needs of the practice.

Person Specification

Experience

Essential

• Ability to work effectively within a multidisciplinary team.
• Experience of clinical audit and quality improvement.
• Working Pattern
• Flexible working arrangements where possible.

Desirable

• Works as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care while complying with the contract.

Qualifications

Essential

• Fully qualified General Practitioner.
• GMC Registration with Licence to Practise.
• Inclusion on the NHS England Medical Performers List.
• MRCGP or equivalent.
• Excellent communication and interpersonal skills.
• Commitment to high standards of patient care.
• Ability to work effectively within a multidisciplinary team

Desirable

• Experience of NHS General Practice.
• Interest in a specialist area such as diabetes, women's health, minor surgery, care of the elderly, or education/training.
• Experience of clinical audit and quality improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Crabbs Cross Medical Centre

Address

39 Kenilworth Close

Crabbs Cross

Redditch

Worcestershire

B97 5JX

United Kingdom

Employer's website

https://www.themedicalcentrecrabbscross.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

18,000 patients

(inner city practice mixed demographic)

Large supportive clinical team made up of:

4 Partners

12 Salaried GPs

3 ANPs

7 Practice Nurses,

5 HCAs,

3 Physicians associates

3 Clinical Prescribing Pharmacists

Paramedics (managing majority of visits)

Clinical Admin Team in place to reduce GP workload

State-of-the-art minor surgery suite

No On-Call

Specialist clinics inc minor surgery, joint injections, family planning & more

EMIS Web clinical system

As a Salaried GP at St Marks Medical Centre, youll benefit from a thoughtfully structured and manageable workload designed to prioritise both patient care and clinician wellbeing.

Youll see up to 15 patients per session, with 15-minute appointments as standard and a healthy mix of triage, face-to-face, and remote consultations. Importantly, only GPs decide when face-to-face appointments are needed, giving you full clinical autonomy and control over your day.

There are no on-call duties, and your time is protected through the support of an excellent multi-disciplinary team and dedicated clinical admin.

Your responsibilities will include:

Delivering high-quality, patient-centred consultations

Managing a varied caseload supported by allied health professionals

Participating in team meetings and clinical discussions

Referring patients to specialist services where appropriate

Collaborating in the design of your bespoke work plan, including flexible start/finish times and remote working days

If you have an interest in developing specialist skills or advancing into leadership, youll be encouraged and supported to pursue further training and qualifications

Person Specification

Experience

Essential

• Open to both experienced and newly qualified GPs
• UK nationals only - Unable to sponsor visas

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Today Limited

Address

St. Marks Medical Centre

42 Derby Road

Southport

Merseyside

PR9 0TZ

United Kingdom

Employer's website

https://www.queensmedicalcentremaltby.co.uk (Opens in a new tab)

Job description

Job responsibilities

To provide medical services to any patients on the practice list and to temporary residents in accordance with the practices Personal Medical Services (PMS) contract, ensuring the highest standards of care.

The post holder has a duty to safeguard and promote the welfare of children and vulnerable adults in line with the NHS Trust's safeguarding policies and procedures.

They must ensure that they are aware of, and work within, local and national safeguarding legislation, guidance and procedures. The post holder will be required to attend mandatory safeguarding training appropriate to their role and to act at all times to protect the safety and well being of patients, service users and colleagues.

Please see job description attached.

Person Specification

Qualifications

Essential

• Full registration with GMC
• Inclusion on the GP Performers List
• Able to demonstrate up-to-date CPD

Desirable

• Able to use Emis

Skills and Ability

Essential

• Good communicator
• Team player
• Able to do visits
• Flexibility to work EA and Duty sessions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frome Valley Medical Centre

Address

2 Court Road

Frampton Cotterell

Bristol

BS36 2DE

United Kingdom

Employer's website

https://www.fromevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities:

Reception duties:

• Knowledgeable in the use of the telephony system and Emis Clinical Web
• Booking appointments for patients in the responsible slots available
• Answering the telephone and ensuring care navigation protocols are followed to enable an appropriate appointment or referral
• Accepting requests for repeat prescriptions, checking prescription box for repeat prescription requests
• Advising and encouraging patients to register on the NHS app or to use the practice website to book appointments, order repeat prescriptions and for any other queries
• Sorting the manual post
• Monitoring correspondences on the practice email ensuring it is read filed in the proper folders for further actions and completion by nominated staff members.
• Photocopying insurance medicals and reports whenever necessary
• Request from Patients via Accurx are dealt with appropriately or tasked to the clinicians appropriately
• Sending messages to patients according to GDPR rules via Accurx and e-mails
• Participating in any audits
• Filing results, letters etc from emails and any other relevant documents into patients' notes
• Charging patients the appropriate amount for private work, providing a receipt to the patient and recording the charge in the petty cash book
• • Recall of patients who needs to attend clinical management of patients in the QOF registers
  • Recall of patients for child immunisations , screening procedures , flu and other immunisations
  • Maintaining the safeguarding ,learning disability ,mental (SMI)register.
  • Attending Multi Disciplinary meeting according to nominated roles.
  • Participating in PPG meetings , Safeguarding and others

  Additional duties:

  • Arranging staff weekend and bank holiday rota
  • Responsibility for organising cover for holidays, sickness and compassionate leave
  • Helping new reception staff and training of new reception staff

Person Specification

Experience

Essential

• Previous experience in a receptionist, administrative, or customer-facing role
• Experience of dealing with members of the public in a busy environment
• Experience handling confidential and sensitive information

Desirable

• Previous experience working in a GP practice or NHS environment
• Experience using clinical systems such as EMIS Web or SystmOne
• Experience with appointment systems, repeat prescriptions, and patient queries

Qualifications

Essential

• > GCSE or equivalent in English and Maths
• >Competent in IT systems (e.g. Microsoft Office, email, data entry)

Desirable

• Previous experience working in a GP practice or NHS environment
• Experience using clinical systems such as EMIS Web or SystmOne
• Experience with appointment systems, repeat prescriptions, and patient queries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crabbs Cross Medical Centre

Address

39 Kenilworth Close

Crabbs Cross

Redditch

Worcestershire

B97 5JX

United Kingdom

Employer's website

https://www.themedicalcentrecrabbscross.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the General Manager, dependent on current and evolving workload and staffing levels:

• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
• Maintaining and monitoring the Practice appointments system.
• Processing personal requests for appointments, visits and telephone consultations and ensuring patients are directed to the appropriate healthcare professional.
• Answer internal and external telephone calls when required.
• Participate in evening and Saturday morning working as per the standard rota.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information.
• Filing and retrieving paperwork.
• Processing repeat prescriptions in accordance with Practice guidelines.
• Assist the Team Leader with routine site maintenance and Health and Safety.
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• Clear and re-stock consulting rooms as required.
• Dealing with samples.
• Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
• Ordering, re-ordering and monitoring of stationery and other supplies.
• Dealing with clinical waste.
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Helping to maintain hygiene control measures.
• Dealing with the front-desk administration and cash handling required for non-NHS work such as patients private insurance and medical reports.

Person Specification

Other

Essential

• Able to work at the desired times. Flexibility of hours for cover. Good sickness record. Can drive/clean license

Desirable

• Non-smoker

Physical Requirements

Essential

• Able to undertake the requirements of the post.

Desirable

• Reliable.
• Flexible.
• Excellent attendance record.

Knowledge/Qualifications/Skills

Essential

• Excellent customer service skills.
• Good administrative and organisational skills.
• IT literate with good keyboard skills.
• Excellent telephony skills.
• Understand and observe strict confidentiality.

Desirable

• Level 2 or equivalent qualification in customer service qualification.
• Skilled in office machinery use

Competencies/Qualities/Attributes

Essential

• An interest in primary care.
• Good communication (written and verbal).
• Work well under pressure.
• Able to work as a team member.
• Able to work unsupervised.
• Able to use own initiative.
• Be self-motivated.
• Able to listen and empathise.
• Hard working and willing.
• Flexible and adaptable, able to work according to changing need.
• Enthusiastic.
• Commitment to personal development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haxby Group (Hull)

Address

Kingswood Medical Centre

10 School Lane

Kingswood

Hull

HU7 3JQ

United Kingdom

Employer's website

https://www.haxbygroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

It is the responsibility of each receptionist to assist in the smooth running of the practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person, telephone and even via email.To act as first point of contact for anyone accessing the practice.To ensure that all visitors and telephone callers to the practice are greeted professionally and friendly.To ensure all telephone calls are answered promptly & managed appropriately.To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries or new patient registration.KEY TASKS: Reception duties:Greeting and booking in or patients for surgeries and clinics.Dealing with patient enquiries efficiently and courteously.The receiving and recording of telephone messages taking appropriate actionMaking appointments on EMIS, by processing appointment requests for today, future appointments from patients in person and on the telephone.Dealing with all telephone queries/requests from patients, and acting as liaison with the Doctors/Nurses as necessary. Pulling and filing medical records as necessary.Receiving specimens from patients, ensuring all their details have been recorded whilst following Health & Safety policy.Tidying waiting room after surgery, ensuring premises are kept tidy between visits from the cleaning staff, tidy and sort magazines and leaflets, discarding old and damaged items as necessary

Person Specification

Qualifications

Essential

• GCSE level or equivalent education

Experience

Essential

• Must be experienced with Emis Web
• Must have experience of working in a GP surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crawley Road Medical Centre

Address

479 High Road

Leyton

London

E10 5EL

United Kingdom

Employer's website

https://crawleyroadmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

• Undertake Primary Healthcare (PHC) clinics for Military and entitled personnel.
• Examinations and Occupational Health (OH) fitness for work assessments within the locum doctors scope of experience and qualification.
• To inform the local medical authority of any case that may affect a servicepersons ability to undertake their duties.
• To complete reports and documentation in accordance with MOD policy or the requirements of any other government department.
• To attend individual management reviews or case conferences with Primary Healthcare (PHC) and/or line management as required.

Person Specification

Qualifications

Essential

• Registration with the General Medical Council both on the main register and on the General Medical Council (GMC) GP Register without Restrictions.
• Must have a current, satisfactory in date annual appraisal in line with the requirements of the General Medical Councils (GMCs) Good Medical Practice (GMP).
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.
• Previous Ministry of Defence (MOD) Experience.
• Must be on the UK NHS Performers List and provide an NHS Performer number.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

Leconfield

N Yorkshire

HU17 7LX

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.

Please refer to the attached job description and person specification for full details of responsibilities

• To be responsible for the assessment, diagnosis, planning, implementation, and evaluation of podiatric care to a variety of patients with a wide range of clinical needs including:

  • High Risk Diabetes

  • Neuropathy

  • Chronic disease e.g., Rheumatoid Arthritis

  • Vascular conditions

  • Wound management/tissue viability

  Care will be provided in a range of settings including:

  • Hospital Clinics

  • Ward Rounds

  • Health Centre Community Clinics

  • GP Practice Clinics

  • Residential Homes for the Elderly

  • Patients Homes

  • Care Centres for the Disabled

  • To be responsible for the assessment and diagnosis of patients with subsequent production of individual treatment plan and be able to manage the day to day running of a busy clinic.
  • To complete all relevant internal competency development, including and not limited to; Nail Surgery, MSK, High Risk.
  • To participate in the departmental rota for nail surgery as appropriate.
  • Assessment and identification of risk factors, categorising patients into appropriate risk banding as defined by the service assessment matrix.
  • To be responsible for the day-to-day planning of personal workloads for the completion of home visits and visits to residential homes for the elderly and care centres.
  • To be actively involved in the provision of foot health education advice to patients, relatives and carers, to participate in foot health training where appropriate for Primary Care and Social Care staff.
  • To be actively involved in the development of departmental policies, guidelines and protocols.
  • To be responsible for the maintenance and security of stock and equipment as appropriate.
  • To follow departmental policies, standard operating procedures and guidelines using discretion to make own clinical diagnosis and decisions within professional boundaries.
  • To be able to treat patients who may be immobile, wheelchair or bed-bound as appropriate.
  • To be flexible and provide cover for other Podiatrists at short notice or during periods of absence in other local areas and to undertake any other duties that may be required from time to time.
  • To ensure all duties are carried out to the highest standard and in accordance with current quality initiatives within local areas.
  • To maintain confidentiality in accordance with the Data Protection Act.
  • To carry out all duties with regard to the Trusts Equal Opportunities Policy.

  *DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website

Person Specification

Education / Qualifications

Essential

• HCPC registered podiatrist
• Podiatry diploma / degree
• Local anaesthetics certificate
• Evidence of continuing professional development in relevant areas.

Experience

Essential

• Evidence based approach to wound management.

Desirable

• Broad based experience working in isolation and as a team member including the treatment and management of high risk patients on a regular basis.
• Experience working in an NHS Podiatry setting.

Skills & Abilities

Essential

• Excellent clinical skills utilising evidence based practice.
• An understanding of clinical governance and clinical supervision.
• Good time management and organisational skills
• Excellent communication skills

Desirable

• Able to participate in standard setting and audit.
• Skills in reflective practice

Knowledge & Understanding

Essential

• Knowledge of NHS systems and appropriate frameworks.
• Accepts responsibility and accountability for own work and can define the responsibilities of others.
• Seeks and uses professional support appropriately.
• Understands the principle of confidentiality.

Other

Essential

• Ability to travel independently around Cambridgeshire and Peterborough area meeting required timescales. A Full driving licence and access to a vehicle is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Cambridgeshire

Cambridgeshire

PE29 7HN

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities

a. Receive and process correspondence from hospitals, external healthcare providers, and other agencies.

b. Scan and upload documents onto the EMIS clinical system, ensuring accurate patient record management.

c. Review and appropriately allocate documents within EMIS, forwarding them to the relevant clinician for review and action.

d. Initiate and respond to requests from patients, practice staff, and external healthcare agencies in a professional and timely manner.

e. Photocopy and prepare documentation as required by clinicians and administrative staff.

f. Provide administrative support and cover for colleagues during periods of absence.

g. Accurately input patient information and updates into EMIS where required.

h. Manage and resolve patient queries efficiently, escalating issues where appropriate.

i. Maintain a clean, organised, and efficient working environment at all times.

j. Provide general administrative support to clinical staff as required.

k. Complete administrative tasks relating to patient results, correspondence, and clinical letters.

l. Demonstrate flexibility and adaptability in managing changing workloads and priorities to ensure the smooth operation of the practice.

m. Use EMIS and other digital systems effectively for patient record management, appointment scheduling, and communication within the practice.

Secondary Responsibilities

In addition to the primary responsibilities, the Medical Receptionist may also be required to:

a. Maintain and monitor the practice appointment system using EMIS.

b. Process appointment requests received in person, by telephone, and via online systems such as SystmConnect or other web-based request platforms.

c. Answer incoming telephone calls and direct them appropriately or deal with enquiries where possible.

d. Signpost patients to the appropriate healthcare professional or service within the NHS.

e. Support practice audits and administrative reviews as directed by management.

f. Process incoming electronic communications and documents where required.

g. Scan and attach patient-related documentation accurately to patient records within EMIS.

h. Carry out opening and closing procedures in accordance with the practice rota and operational requirements.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent;
• GCSE Mathematics & English (C or above);
• AMSPAR Receptionists Qualification;
• NVQ Level 2 in Health and Social Care;

Experience

Essential

• Experience working with the general public.

Desirable

• Experience in administrative duties;
• Experience working in a health care setting;

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

Temple End

High Wycombe

Buckinghamshire

HP135DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will be expected to act in line with the Trusts values and maintain high standards of professionalism at all times. They will provide a comprehensive administrative service to support effective service delivery, using initiative and taking responsibility for the quality and accuracy of their work.

Responsibilities will include supporting team and departmental processes, maintaining accurate records, coordinating filing systems, assisting with audits or surveys of own work, ordering and maintaining stock where required, and supporting recruitment, appraisal and other administrative processes as appropriate.

The post holder will be required to communicate effectively with colleagues, service users and external contacts, manage competing priorities, maintain confidentiality, and work flexibly as part of the team.

For full details of the duties and criteria for the role, please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

• Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject Or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post

Experience

Essential

• Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years' experience)

Desirable

• Previous relevant NHS experience
• Minute taking experience

Knowledge

Essential

• Knowledge of a range of administrative/secretarial procedures
• Detailed knowledge of Microsoft Office: Word / Excel / Outlook
• Understanding of the Data Protection Act and NHS Code of Confidentiality

Desirable

• Powerpoint

Skills & Abilities

Essential

• Ability to communicate clearly and effectively in English in both verbal and written formats
• Excellent communication skills
• Understanding of team work
• Time management and organisational skills
• Ability to work independently and set own priorities
• Intermediate IT skills. These will be tested at interview

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Droitwich Medical Centre

Ombersley Street East

Droitwich

WR9 8RD

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

• Support the day to day operations of the practice, working closely with the Business Manager and helping ensure staff meet their responsibilities. Support the supervision, induction, training, recruitment and absence management of reception and administrative staff.

• Support HR administration, ensuring compliance with practice policies and procedures, maintaining training and appraisal records, managing DBS checks, annual leave through TeamNet and supporting staff development.
• Support the management of the clinical system and IT processes, including user access and security for EMIS Web. Assist staff with searches, audits, templates and rotas, and help resolve local IT issues.
• Support governance and operational compliance, including significant events, audits, complaints management, risk management, health and safety, fire safety, COSHH, PAT testing, legionella and waste management.
• Assist with premises and asset management, insurance reports, smart card sponsorship and PPG meetings. Liaise with external stakeholders and provide administrative support to the Business Manager when required.

No canvassing or recruitment agencies.

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills;
• Leadership and / or Management Qualification;

Desirable

• AMSPAR Qualification;

Experience

Essential

• Experience working with the general public;
• Experience working in a healthcare setting;
• Relevant health and safety experience;
• Experience in performance management, including appraisal writing, staff development, and disciplinary procedures;
• Experience in workforce planning.

Desirable

• Experience in leading multidisciplinary teams;
• NHS / Primary Care General Practice experience;
• Experience in producing agendas and minutes for meetings;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

45-47 Temple End

HIGH WYCOMBE

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

What will you be doing?

Working as part of our multidisciplinary team, you will provide a broad range of nursing services to our patients. Your duties will be tailored to your experience, competencies and training and may include:

• Routine nursing assessments and patient reviews.
• Long-term condition management, including diabetes, COPD and asthma
• Wound and ulcer care
• Cervical screening/cytology.
• Routine, childhood and travel vaccinations and immunisations.
• Contraception and family planning.
• Health promotion and well-person clinics.
• Blood pressure monitoring, ECGs and urinalysis.
• Taking appropriate clinical specimens, including swabs.
• Peak flow measurement
• Nebulising where appropriately trained.
• NHS health Checks.
• Minor illness assessment and management within your scope of practice.
• Supporting GPs with minor surgery and coil fittings.
• Supporting travel health assessments and providing appropriate health advice.
• Recognising and responding appropriately to safeguarding concerns.
• Maintaining accurate and contemporaneous clinical records.
• Participating in clinical audit, quality improvement and service development.
• Working collaboratively with GPs, nurses, healthcare assistants and the wider practice team.

There may also be opportunities or a requirement to undertake home visits, depending on service needs.

An Opportunity for Advanced Nurse Practitioners

For candidates who are already working in, or developing towards, an Advanced Nurse Practitioner (ANP) role, we are keen to support your continued professional development.

Alongside your Practice Nurse responsibilities, there may be opportunities to undertake care home ward rounds and acute illness clinics, allowing you to utilise and further develop your advanced clinical assessment and decision-making skills within a supportive primary care environment.

We are open to discussing how the role can be structured around your existing competencies, interests and career aspirations, with the aim of developing a role that makes best use of your skills while supporting the wider needs of our patients and practice.

Person Specification

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• Registered Nurse (RGN/RN) with current NMC registration.
• Basic Life Support.

Desirable

• Long term condition management qualifications.
• Cervical screening/cytology.
• Immunisation and vaccination training.
• Family planning/contraception.
• Travel health.
• EMIS experience.
• Mentoring/teaching qualification.
• Infection prevention and control qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodside Medical Centre

Address

Woodside Medical Centre

Jardine Crescent

Coventry

CV4 9PL

United Kingdom

Employer's website

https://www.woodsidemedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information about the role.

Person Specification

Qualifications and Training

Essential

• Educated to GCSE standard (or equivalent) with grade C or above in English

Desirable

• Qualification / certificates in customer service

Knowledge, Skills and Experience

Essential

• Experience of working in customer care in a front line role

Desirable

• Experience of providing reception duties
• Can self-analyse own work and performance - Ability to recognise own limitations and act upon them appropriately

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

BrisDoc Healthcare Services

Address

BrisDoc Healthcare Services

Unit 21, Osprey Court, Business Park, Hawkfield Way

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be responsible for delivering a broad range of general practice nursing services, including health promotion, preventative healthcare, immunisation and vaccination, wound care, screening and long-term condition management.

The Practice Nurse will work collaboratively with GPs, Healthcare Assistants, Clinical Pharmacists, First Contact Physiotherapists and administrative staff to ensure patients receive safe, effective, compassionate and appropriate care.

The post holder will work within their professional competence and the NMC Code, recognising when further advice, support or clinical escalation is required.

The Practice Nurse will undertake a varied programme of clinical consultations and procedures, including:

• General nursing assessments and consultations.
• Routine observations, including blood pressure, pulse, oxygen saturations, temperature, weight and BMI.
• New patient health assessments.
• NHS Health Checks.
• Health promotion and lifestyle advice.
• Cardiovascular risk assessment.
• Smoking cessation and healthy lifestyle support.
• Wound assessment and management.
• Dressings and wound care.
• Suture and clip removal.
• ECG recording.
• Urinalysis and appropriate investigations.
• Blood sampling where trained and competent.
• Spirometry and respiratory assessments where appropriately trained.
• Ear care where appropriately trained.
• Supporting minor illness and appropriate escalation of patients where required.
• Patient education and self-management advice.
• Comply with the practice Infection Prevention and Control policy.
• Follow appropriate hand hygiene procedures.
• Use PPE appropriately.
• Maintain safe clinical environments.
• Dispose of clinical waste and sharps appropriately.
• Maintain appropriate standards of cleanliness and infection control within the treatment room.
• Report infection control concerns to the appropriate person.

• The Practice Nurse will actively promote preventative healthcare and support patients to improve their health and wellbeing.

  This may include:

  • Healthy lifestyle advice.
  • Weight management.
  • Smoking cessation.
  • Alcohol awareness.
  • Exercise and physical activity.
  • Cardiovascular risk reduction.
  • Diabetes prevention and management.
  • Respiratory health.
  • Vaccination awareness.
  • Screening programmes.
  • Self-management of long-term conditions.
• Participate in infection control audits where required.

• The Practice Nurse will contribute to the practice's clinical governance programme by:

  • Participating in clinical audits.
  • Contributing to quality improvement projects.
  • Participating in significant event reviews.
  • Identifying opportunities to improve patient care.
  • Following evidence-based clinical guidance.
  • Supporting implementation of national and local healthcare initiatives.
  • Maintaining awareness of relevant changes in primary care.
  • Contributing to practice meetings where appropriate.
  • Supporting the practice to meet CQC, NHS and contractual requirements.

Person Specification

Experience

Essential

• Experience using a clinical software system
• Attention to detail
• Excellent communication skills
• Very organised
• Well presented
• Ability to work under pressure

Desirable

• Experience in an NHS GP Practice
• Experience using EMIS Web
• Diabetes lead experience

Qualifications

Essential

• RCN qualification
• NMC registration
• Cytology trained taking Smears/HPV
• Immunisations child & travel
• Wound care
• Experience with Chronic Disease Reviews

Desirable

• Spirometry
• FeNo trained
• Specialist qualification in Diabetes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hook Surgery

Address

Hook Surgery

The Merritt Medical Centre

CHESSINGTON

Surrey

KT9 2GY

United Kingdom

Employer's website

https://www.hooksurgerychessington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job role: Practice Nurse

Job type: Permanent

Salary: DOE

Location: Carrfield Medical Centre, Sheffield

Working hours: 3 days per week, Monday, Tuesday and Wednesday

Accountable To

Lead Practice Nurse / Practice Manager / GP Partners

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients

have access to comprehensive, coordinated, and continuous care within a sustainable

primary care system.

We recognise the significant challenges currently facing primary care and understand

the impact these pressures can have on both patient care and staff wellbeing. Our

vision is to transform the way primary care is delivered by reimagining services from the

ground up, placing a strong emphasis on data-driven insights, innovative technology,

and clinical excellence.

We are committed to improving patient access, enhancing the patient experience, and

delivering better health outcomes for our communities. Through a culture of

collaboration, innovation, and continuous improvement, we strive to provide high-quality

care that meets the evolving needs of our patients while creating a positive and

supportive environment for our staff.

Our team is passionate about delivering safe, effective, and compassionate healthcare

and we are looking for individuals who share our values and ambition to help shape the

future of primary care.

Job Purpose

To provide high-quality nursing care to the practice population, promoting health and

wellbeing through assessment, treatment, screening, health education, and chronic

disease management. The post holder will work collaboratively with the multidisciplinary

team to deliver safe, effective, patient-centred care and contribute to the achievement of

practice clinical and quality objectives, including Quality and Outcomes Framework

QOF targets.

The post holder will provide high-quality nursing care within both the practice and

sometimes in a community setting, including undertaking home visits for patients who

are unable to attend the surgery.

Key Responsibilities

Clinical Practice

The Practice Nurse will:

Deliver evidence-based nursing care within their scope of practice.

Undertake patient assessments, treatment, and evaluation of care.

Maintain accurate and contemporaneous clinical records.

Identify and manage patients at risk and escalate concerns appropriately.

Adhere to practice policies, professional standards, and clinical guidelines.

Promote equality, diversity, and patient-centred care throughout all aspects of

service delivery.

Home Visits

The Practice Nurse will:

Undertake home visits for housebound patients and those unable to attend the

practice when clinically appropriate.

Assess, plan and deliver nursing care within the patient's home environment.

Monitor and manage long-term conditions during home visits where appropriate.

Undertake clinical procedures including wound care, medication monitoring,

observations and other delegated nursing interventions within scope of practice.

Identify and escalate concerns regarding a patient's physical health, mental

wellbeing, safeguarding needs or home circumstances.

Maintain accurate and contemporaneous clinical records following each visit.

Liaise effectively with GPs, community services, secondary care providers and

other members of the multidisciplinary team to ensure continuity of care.

Long-Term Condition Management

The Practice Nurse will:

Undertake annual reviews and ongoing management of patients with long-term

conditions.

Manage nurse-led clinics for:

o Diabetes

o Asthma

o COPD

o Hypertension

o Coronary heart disease

o Heart failure

o Stroke and TIA

o Atrial fibrillation

Monitor clinical outcomes and support achievement of QOF indicators.

Develop and review personalised care plans.

Support medicines optimisation and adherence.

Refer patients to other healthcare professionals and services where appropriate.

Respiratory Care

The Practice Nurse will:

Conduct annual asthma and COPD reviews.

Assess asthma control and exacerbation history.

Assess and record inhaler technique.

Provide self-management education and personalised action plans.

Promote smoking cessation and healthy lifestyle changes.

Diabetes Management

The Practice Nurse will:

Conduct diabetic annual reviews.

Perform and record diabetic foot assessments.

Monitor HbA1c, blood pressure and cardiovascular risk factors.

Provide patient education to support self-management.

Support patients with treatment plans and lifestyle modifications.

Health Promotion and Disease Prevention

The Practice Nurse will:

Promote healthy lifestyles and preventative healthcare.

Provide advice regarding:

o Smoking cessation

o Weight management

o Diet and nutrition.

o Physical activity

o Alcohol consumption

Support national and local screening programmes.

Encourage patient participation in preventative health initiatives.

Immunisations and Vaccinations

The Practice Nurse will:

Administer childhood and adult immunisations in accordance with national

guidance.

Deliver seasonal vaccination programmes.

Maintain vaccine storage, cold chain management, and documentation

requirements.

Ensure accurate clinical coding and recording of vaccinations.

Cervical Screening

The Practice Nurse will:

Undertake cervical cytology screening in accordance with national standards and

training requirements.

Support patient education and informed consent.

Ensure results are appropriately managed and followed up.

Clinical Procedures

The Practice Nurse will be competent and appropriately trained to undertake:

Venepuncture.

Blood pressure monitoring.

NHS Health Checks.

Urinalysis.

Height, weight, and BMI assessments.

Wound care and dressings.

Ear irrigation or microsuction where trained.

Other delegated clinical procedures appropriate to the role.

Quality and Outcomes Framework QOF

The Practice Nurse will:

Support the achievement of QOF targets through effective patient management

and accurate clinical coding.

Participate in recall and review systems for long-term conditions.

Ensure clinical activity is coded accurately and in a timely manner.

Identify patients requiring review and support completion of clinical indicators.

Contribute to audits and quality improvement initiatives.

Clinical Administration

The Practice Nurse will:

Maintain accurate patient records using the practice clinical system.

Process and action clinical information in accordance with practice protocols.

Contribute to effective communication within the multidisciplinary team.

Participate in the development and review of practice protocols and procedures.

Safeguarding and Governance

The Practice Nurse will:

Act in accordance with safeguarding policies and procedures.

Report concerns relating to vulnerable adults and children.

Always maintain patient confidentiality.

Comply with Information Governance and Data Protection requirements.

Participate in incident reporting, significant event reviews, and clinical

governance activities.

Professional Development

The Practice Nurse will:

Maintain NMC registration and professional competence.

Participate in annual appraisal and personal development planning.

Undertake mandatory and role-specific training.

Keep up to date with changes in clinical practice, national guidance, and primary

care developments.

Person Specification

Essential

Registered Nurse with current NMC registration.

Experience of working in a primary care or community healthcare setting.

Knowledge of long-term condition management.

Experience of delivering immunisations and vaccinations.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a multidisciplinary team.

Competent IT skills and experience of electronic clinical systems.

Desirable

Qualification in cervical cytology.

Chronic disease management qualifications.

Respiratory disease management training.

Diabetes management qualification.

Independent prescribing qualification.

Experience of EMIS.

Experience of QOF management and clinical coding.

Benefits:

- 27 days annual leave pro-rata plus 8 bank holidays pro-rata

- NHS Pension Scheme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act Exceptions Order 1975 and

as such will be necessary for a submission for the Disclosure to be made to the

Disclosure and Barring Service formerly known as CRB to check for any previous

criminal convictions.

Person Specification

Qualifications

Essential

• Qualification in cervical cytology.
• Chronic disease management qualifications.
• Respiratory disease management training.
• Diabetes management qualification.
• Independent prescribing qualification.
• Experience of EMIS.
• Experience of QOF management and clinical coding.

Desirable

• Qualification in cervical cytology.
• Chronic disease management qualifications.
• Respiratory disease management training.
• Diabetes management qualification.
• Independent prescribing qualification.
• Experience of EMIS.
• Experience of QOF management and clinical coding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Carrfield Medical Centre

Address

Carrfield Medical Centre

Carrfield Street

Sheffield

S8 9SG

United Kingdom

Employer's website

https://www.carrfieldmedicalcentre.co.uk/ (Opens in a new tab)