Job summary

We are looking to employ a Salaried GP to join our friendly and well-established practice, where you will be part of a dynamic, patient-focused team. We offer a flexible and sustainable workload, competitive salary (BMA rates), and excellent support. Whether you are newly qualified or an experienced GP, we would love to hear from you.

We are situated close to the A55 (junction 33) and the magnificent North Wales Coast. Our team comprises of: 1 GP Principle and 1 salaried GP , 1 Part-time ANP, 3 Part time Practice Nurses and a supportive administration team all of whom provide excellent care for its 5400 patients. Our clinical system is Emis Web.

The successful candidate will be entitled to Six weeks annual leave plus one weeks study leave to allow continued professional development which is encouraged.

Main duties of the job

• SESSIONS: 4 to 6 Sessions per week

As a Salaried General Practitioner, you will provide high-quality, patient-centred care as part of our friendly and supportive clinical team. Your role will involve a mix of face-to-face and telephone consultations, as well as home visits where necessary.Key Responsibilities:

• The post-holder will be expected to deliver a high standard of clinical care to patients via telephone triage, face to face consultations and on-call cover. Other duties will depend on the skills of the applicant.
• Managing a mixture of acute, chronic, and complex conditions within the scope of general practice.
• Conducting patient consultations, assessments, and treatments, ensuring a patient-focused approach.
• Supporting preventative healthcare, chronic disease management, and minor illness care.
• Working collaboratively with the multidisciplinary team, including nurses, and allied health professionals.
• Contributing to clinical meetings, quality improvement initiatives, and practice development.
• The Principal GP supports its staff by encouraging teamwork and appropriate training to enhance their skills and knowledge.
• Ensuring accurate documentation and adherence to clinical governance standards.
• You will report to the Lead GP/Practice Manager and will be supported by a team of experienced clinicians and administrative staff.

About us

We are situated close to the A55 (junction 33) and the magnificent North Wales Coast. Our team comprises of: 1 GP Principle and 1 salaried GP , 1 Part-time ANP, 3 Part time Practice Nurses and a supportive administration team all of whom provide excellent care for its 5400 patients. Our clinical system is Emis Web.

Job summary

Are you an experienced Advanced Clinical Practitioner looking for your next opportunity in a supportive, forward-thinking primary care team?

At Minehead Medical Centre, we are looking for a dedicated Advanced Clinical Practitioner to join our multidisciplinary team working 20 hours per week, delivering high-quality, patient-centred care to our local community.

Based in the coastal town of Minehead, Somerset, and on the doorstep of Exmoor National Park, this is an opportunity to combine a rewarding career in primary care with an exceptional place to live and work.

As part of OneMedical Group, you'll have the opportunity to work autonomously while being supported by an experienced multidisciplinary team and the wider resources of a growing healthcare organisation.

Main duties of the job

As an Advanced Clinical Practitioner at Minehead Medical Centre, you will provide expert, autonomous assessment, diagnosis, treatment and management for patients presenting with a range of undifferentiated and complex health conditions.

You will act as a first point of contact, managing acute presentations, routine appointments and telephone or remote consultations. You will undertake and interpret diagnostic investigations, initiate appropriate management plans and manage both acute and chronic conditions.

As an Independent Prescriber, you will prescribe and review medications safely and effectively in line with current legislation and clinical guidelines. You will also manage long-term conditions, support patients with self-management and lifestyle modification, and respond appropriately to urgent or emergency situations

About us

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof.

We believe the best places to work are created by people who genuinely love what they do and celebrate each other's success. Our culture combines national ambition with genuine family heart and is rooted in trust, empowerment and open doors.

Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and wellbeing of the communities we serve.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£50,000 to £55,000 a year

Contract

Permanent

Working pattern

Part-time

Reference number

REQ000039

Job locations

2 Irnham Rd, Minehead

Minehead

TA24 5DL

United Kingdom

Job description

Job responsibilities

As an Advanced Clinical Practitioner, you will work both independently and collaboratively within our multidisciplinary clinical team, using your advanced clinical and critical-thinking skills to assess, diagnose, treat and manage patients presenting with a wide range of conditions.

Your day-to-day will include:

• Autonomous Clinical Practice: Assessing, diagnosing, treating and managing patients presenting with undifferentiated and complex health conditions.
• First Contact Care: Managing acute presentations, routine appointments and telephone or remote consultations.
• Prescribing: Safely prescribing and reviewing medication as an Independent Prescriber, in line with current legislation and clinical guidelines.
• Long-Term Condition Management: Supporting patients with acute and chronic conditions, including self-management and lifestyle modification.
• Urgent Care: Recognising and managing urgent or emergency presentations and arranging appropriate referrals where required.
• Collaborative Working: Working closely with the wider multidisciplinary team to deliver coordinated, patient-centred care.
• Clinical Governance: Contributing to audit, clinical governance and quality improvement initiatives to support safe and effective service delivery.

What We're Looking For

• Registration: Current registration with a UK professional body such as the NMC, HCPC or GPhC.
• Advanced Practice Qualification: MSc in Advanced Clinical Practice or an equivalent qualification meeting the national ACP framework.
• Independent Prescribing: Independent/Non-Medical Prescriber qualification.
• Clinical Experience: Significant post-registration clinical experience in primary care or a relevant setting.
• Advanced Clinical Skills: Strong assessment, diagnostic and clinical decision-making capabilities.
• Life Support: Current Life Support qualification(s).
• Teamwork: Ability to practise autonomously while working effectively within a multidisciplinary team.
• Clinical Governance: Good understanding of evidence-based practice, clinical governance and quality improvement.

What We Offer

• 20.6% employer pension contribution
• 25 days annual leave plus Bank Holidays (pro rata), plus an extra day of leave on your work anniversary
• Enhanced Maternity, Paternity and Adoption Pay
• Eye Care and Cycle to Work schemes
• Paid professional indemnity cover
• 24/7 confidential mental health and wellbeing support through Health Assured EAP
• Fully integrated EMIS clinical system and GP Automate
• OneMedical Group's Refer a Friend cash bonus scheme

Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.

OneMedical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected]

Job description Job responsibilities As an Advanced Clinical Practitioner, you will work both independently and collaboratively within our multidisciplinary clinical team, using your advanced clinical and critical-thinking skills to assess, diagnose, treat and manage patients presenting with a wide range of conditions.Your day-to-day will include: Autonomous Clinical Practice: Assessing, diagnosing, treating and managing patients presenting with undifferentiated and complex health conditions. First Contact Care: Managing acute presentations, routine appointments and telephone or remote consultations. Prescribing: Safely prescribing and reviewing medication as an Independent Prescriber, in line with current legislation and clinical guidelines. Long-Term Condition Management: Supporting patients with acute and chronic conditions, including self-management and lifestyle modification. Urgent Care: Recognising and managing urgent or emergency presentations and arranging appropriate referrals where required. Collaborative Working: Working closely with the wider multidisciplinary team to deliver coordinated, patient-centred care. Clinical Governance: Contributing to audit, clinical governance and quality improvement initiatives to support safe and effective service delivery.What We're Looking ForRegistration: Current registration with a UK professional body such as the NMC, HCPC or GPhC.Advanced Practice Qualification: MSc in Advanced Clinical Practice or an equivalent qualification meeting the national ACP framework.Independent Prescribing: Independent/Non-Medical Prescriber qualification.Clinical Experience: Significant post-registration clinical experience in primary care or a relevant setting.Advanced Clinical Skills: Strong assessment, diagnostic and clinical decision-making capabilities.Life Support: Current Life Support qualification(s).Teamwork: Ability to practise autonomously while working effectively within a multidisciplinary team.Clinical Governance: Good understanding of evidence-based practice, clinical governance and quality improvement. What We Offer20.6% employer pension contribution25 days annual leave plus Bank Holidays (pro rata), plus an extra day of leave on your work anniversaryEnhanced Maternity, Paternity and Adoption PayEye Care and Cycle to Work schemesPaid professional indemnity cover24/7 confidential mental health and wellbeing support through Health Assured EAPFully integrated EMIS clinical system and GP AutomateOneMedical Group's Refer a Friend cash bonus schemeThrough our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.OneMedical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected]

Person Specification

Qualifications

Essential

• MSc in Advanced Clinical Practice (or equivalent qualification meeting the national ACP framework)
• Independent/Non-Medical Prescriber qualification
• Current Life Support qualification(s)
• Current registration with a relevant UK professional body

Experience

Essential

• Significant post-registration clinical experience in primary care or a relevant setting
• Demonstrable experience of advanced clinical assessment, diagnosis and clinical decision-making
• Experience managing patients with complex and/or long-term conditions
• Experience working autonomously and effectively as part of a multidisciplinary clinical team
• Understanding and experience of clinical governance, evidence-based practice and quality improvement

Desirable

• Experience of supervising, mentoring or teaching clinical colleagues
• Evidence of ongoing continuing professional development (CPD)
• Knowledge of local and national healthcare policies and frameworks relevant to advanced clinical practice

Person Specification Qualifications Essential MSc in Advanced Clinical Practice (or equivalent qualification meeting the national ACP framework) Independent/Non-Medical Prescriber qualification Current Life Support qualification(s) Current registration with a relevant UK professional body Experience Essential Significant post-registration clinical experience in primary care or a relevant setting Demonstrable experience of advanced clinical assessment, diagnosis and clinical decision-making Experience managing patients with complex and/or long-term conditions Experience working autonomously and effectively as part of a multidisciplinary clinical team Understanding and experience of clinical governance, evidence-based practice and quality improvement Desirable Experience of supervising, mentoring or teaching clinical colleagues Evidence of ongoing continuing professional development (CPD) Knowledge of local and national healthcare policies and frameworks relevant to advanced clinical practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

2 Irnham Rd, Minehead

Minehead

TA24 5DL

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

OneMedicalGroup

Address

2 Irnham Rd, Minehead

Minehead

TA24 5DL

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Job summary

We are looking for either part or full time Salaried GPs to join our practice in West Cumbria. We are seeking professional and motivated GPs who are committed to delivering high quality, patient centred care.

We are also able to offer a skilled worker sponsorship (tier 2) for the right candidates. We would love to hear from you if you have any questions about this role or would like to discuss suitable working patterns. Please feel free to contact us and we will be back in touch as soon as possible.

Main duties of the job

In this role, you will carry out a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referral or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Compiling and issuing computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

Further duties for this role are available in the job description

About us

NCPC (North Cumbria Primary Care) was established in August 2019 in response to an increasingly fragile general practice provision within North Cumbria. NCPCs vision is to bring practices together to develop a sustainable, fully integrated primary care- built locally and delivered together.

The Copeland NCPC area consists of 3 major practices, Fellview Health Care, Lowther Medical Centre and Seascale Health Centre as well as a shared PCN (Primary Care Network) which delivers services to patients across all 3 practices.

We are a not-for-profit company with all money we receive in funding and other business activities going towards supporting the organisation, our staff, and our services.

Job summary

Are you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people?

If so, then this opportunity may be perfect for you!

We are seeking a receptionist to join our fabulous, hard-working, and supportive team at Aspiro Healthcare. We have shifts available on Monday to Friday between 8am - 6.30pm/7.45 am -6.30pm.

We have 1 full-time position available offering 40 hours, or 2 part-time positions available offering 20 hours.

Working Pattern- Monday 10hrs, Tuesday 10hrs, Wednesday 10hrs and Friday 10hrs (40 hours)

Please note, we may interview suitable candidates as applications are received and therefore could withdraw this post prior to the closing date.

Main duties of the job

The purpose of the role is to perform a high-quality reception and administration service to ensure patient satisfaction, providing excellent service and maximum contribution to practice efficiency and effectiveness in line with practice policies. Establishing and maintaining positive working relationships with all members of the Aspiro team and our patients is fundamental.

We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience - along with the following requirements:

• Outstanding customer service skills
• Strong interpersonal, verbal, and written communication skills
• Excellent telephone manner
• The ability to use and operate a computer-based system.
• Knowledge of working with systmone would be advantageous.
• Be willing to learn and progress.
• Excellent organisational skills and the ability to manage a varied workload.
• Excellent attention to detail and use initiative.
• A well-presented and motivated individual who enjoys working independently and within a great team.

About us

Why join Aspiro Healthcare?

At Aspiro Healthcare, our patients are at the heart of everything we do. We pride ourselves on creating a positive working environment where colleagues are supported, valued and encouraged to develop their skills.

We offer:

• A supportive and welcoming team culture
• Opportunities for training and development
• A varied and rewarding role
• The chance to make a real difference to patient care
• Modern systems and innovative ways of working

Apply Now

If you're passionate about helping people, enjoy working in a fast-paced environment and want to be part of a team dedicated to delivering exceptional patient care, we'd love to hear from you.

Job summary

We are recruiting for a Care Navigator who will be the first point of contact for patients, helping them access the right GP or healthcare service. The role involves answering calls and enquiries, booking appointments, handling patient information, making referrals, and providing friendly and professional support while maintaining confidentiality.

Main duties of the job

• Being the first point of contact for patients.

• Handling telephone, face-to-face and electronic enquiries.

• Booking and arranging patient appointments/clinics.

• Liaising with GPs, clinicians, administrative staff and patients.

• Contacting patients with information from the clinical team.

• Helping patients access GP services and appropriate services in the wider community.

• Referring patients where appropriate.

• Filing, coding and general administrative work.

• Working with practice procedures and processes.

• Providing a friendly, professional and compassionate service to patients.

About us

Carlisle Central Practice is an NHS GP practice serving patients across Carlisle and the surrounding areas. It provides a wide range of primary care services, including GP and nurse appointments, health checks, vaccinations and management of long-term conditions. The practice is operated by SSP Health and focuses on providing accessible, patient-centred care.

Job summary

Summary

We are looking for an Advanced Clinical Practitioner to join our supportive and experienced team.

As an Advanced Clinical Practitioner, you will work across Copeland as part of a diverse team of clinicians to provide access for patients- increasing the capacity to meet the demand for appointments. The Advanced Clinical Practitioner will see and treat acute patients and support the management of ongoing and chronic conditions.

Main duties of the job

Please see the full job description for a more comprehensive list of responsibilities

Clinical

Making professionally autonomous decisions

Managing patients with undifferentiated and undiagnosed problems

Making differential diagnosis using decision making and problem solving skills

Provide comprehensive healthcare sensitive to patients needs

Conducting physical assessments to diagnose patients conditions

Direct and participate in provision of continuing care

Managing and participating in Chronic disease management

Supporting and developing work towards agreed GMS targets

Any other duties as may be required by the practice in providing quality health care to patients

Provide comprehensive healthcare sensitive to patient needs

Performance and Quality

Ensure that accurate performance data is recorded

Ensuring patient records are maintained accurately

Ensure that significant events are recorded and actions implemented

Where appropriate share and or escalate complaints and significant events

Liaison with other service providers to ensure effective care is delivered

Maintain clinical knowledge and skills and identify training needs

Comply with any regulatory, professional or registration requirements relevant to the role

Relationships and Communication

Develop and maintain effective professional relationships with other members of the clinical, administrative and management teams of NCPC

Demonstrate the NCPC values of Kindness, Respect, Collaboration and Ambition

About us

NCPC (North Cumbria Primary Care) was established in August 2019 in response to an increasingly fragile general practice provision within North Cumbria. NCPCs vision is to bring practices together to develop a sustainable, fully integrated primary care- built locally and delivered together.

The Copeland NCPC area consists of 3 major practices, Fellview Health Care, Lowther Medical Centre and Seascale Health Centre as well as a shared PCN (Primary Care Network) which delivers services to patients across all 3 practices.

We are a not-for-profit company with all money we receive in funding and other business activities going towards supporting the organisation, our staff, and our services.

This Advanced Clinical Practitioner role provides support to the surgeries within the Copeland area including Beech House Surgery, but is not limited to this location. For more information about NCPC and the Copeland area, please visit the supporting links for this advert.

Job summary

This is an excellent entry route into the NHS, the administration role is based a busy medical centre in Huyton servicing 4000 patients.

To provide an efficient helpful receptionist service to the Practice and ensure that Practice data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality.

Main duties of the job

Principal Duties and Responsibilities:

Reception and routing of patients on arrival

Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and generally advising patients on non clinical matters

Use computerised appointment system as per training

Sorting and distributing incoming mail

Ensure Doctor/Nurse patient call system is in working order

Record requests for home visits

Ensuring an adequate supply of stationary etc in the consulting rooms and reception area

Receiving samples, logging and ensuring the correct forms accompany them to the laboratory

Receiving and recording telephone messages for the Doctor/Nurse/ Health Visitor

Booking ambulances for patient hospital appointments or admissions

Taking request for repeat prescriptions and preparing them on the computer for collection

Dealing appropriately with outgoing mail

Liaison with hospitals, primary health care team, community services and social services

Ensuring that the reception area is left tidy and ready for use by incoming colleagues together with any information about unresolved or urgent matters

Cover other members of staff during holiday or sick leave

About us

We are based on Longview Drive, in the Heart of Huyton and the practice serves approximately 4000 patients. We are a training practice responsible for training GPs, Foundation Doctors and Medical Students and offer patients both Face to Face and Telephone Consultations

Job summary

We are looking for a Medical Receptionist to join our busy and evolving team.

Job Purpose

To provide a high-quality front-line reception service to our patients and colleagues and to ensure the day-to-day activities are performed in a timely and efficient manner.

As a receptionist you are the first point of contact for people contacting the surgery and it is vital that you project a positive, friendly and professional image to patients and other visitors.

You will be responsible for a wide range of reception duties including care navigation, office administration, call handling and liaising with patients which will enable the practice to deliver a quality service to our patients.

The role is varied and requires significant customer service experience as well as excellent communication skills; you should be a motivated, enthusiastic and friendly person with a positive attitude towards working within the NHS and general practice and a willingness to adapt to changing demands within the NHS.

Post Hours

The successful candidate must be able to work approximately 23-25 hours per week over 5 days and must be flexible to work within our practice core hours of 7.30am - 6.30pm. You will be required to be flexible to cover when needed for holidays, sickness & other absences.

Main duties of the job

Ensure an effective & efficient reception service is provided to patients & other visitors to the practice.

Deal with all general enquiries from patients, doctors, staff & other agencies, explaining surgery procedures, making new & follow-up appointments.

Care navigate & direct patients to the most appropriate source of help.

Action requests for repeat prescriptions & ensure they are processed as per our protocol within 48 hours.

Setting out letters, new prescriptions & repeat prescriptions for checking by the doctor before collection by the patient or sending to the pharmacy.

Filing & extracting patients records & any documents relating to these be it from paper or electronic records.

Entering patient information accurately & in a timely manner onto the patient record or clinical system.

Dealing with the incoming post & other forms of communication, scanning & distributing it to the appropriate members of the practice team.

Receiving & passing on messages in an accurate & timely manner to clinical & managerial staff as well as passing on all requests for home visits to the appropriate clinician, ensuring careful recording of all relevant details.

Updating patient details as requested in an accurate & timely manner.

Liaising with other outside agencies including hospitals, ambulance control, out of hours services or other bodies by telephone or email.

About us

We are a six partner GMS teaching practice in the North of Sheffield with a practice population of approximately 9,700 patients, our team also includes 4 salaried GPs, 5 practice nurses, 2 Health Care assistants and a team of reception, secretarial and admin staff. We have a spacious, modern building.

Both formal and informal communication is an important part of the way our practice runs.

The practice is a high QOF achiever and has a good CQC rating.

Job summary

We are looking to recruit a part-time Receptionist/Administrator to join our GP practice.

This post is 14 hours to be worked between the hours 07.45-18.30 Monday to Friday. Successful applicants are expected to provide cover for annual leave/sickness.

You would need excellent communication and listening skills. It is expected that you will conduct yourself with tact, sympathy, and efficiency and remain pleasant at all times. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional.

All patients diagnosis and treatments must be held in the strictest confidence at all times.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

*Applicant must not be a patient at the practice*

Main duties of the job

No previous GP Practice experience required as training will be provided for the right candidate. You must be an enthusiastic, hardworking, flexible and reliable person with the ability to use your own initiative.

About us

We are a forward thinking, growing practice who achieved 'GOOD' in our latest CQC inspection and wish to employ an enthusiastic, dependable and reliable person to join our team.

We are a friendly and well established practice, we comprise of 1 GP Lead Partner, 2 Salaried GP's, 1 Advanced Nurse Practitioner Partner, a Practice Nurse, a GP assistant and a small team of Reception/Administrative Staff with a list size of 4200 patients.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3920-26-0001

Job locations

151 Grafton Street

St Helens

Merseyside

WA10 4GW

United Kingdom

Job description

Job responsibilities

Opening/locking up of practice premises and maintaining security in accordance with practice protocols

To have a thorough knowledge of all Practice procedures

Booking appointments using computerised system

Handle general enquires via telephone and face to face

Take accurate messages and relay to appropriate person

Process repeat and acute prescriptions

Preparation of appropriate recall letters

Dealing with clinical waste

Handling incoming samples

Action referrals

New patient/online registration

Process patients change of address (Knowledge of practice area)

Scanning, attaching, downloading, and filing letters

Obtaining information and results from outside agencies

Keeping the reception area clean and tidy, stock check, all posters/leaflets UpToDate

Checking fridges

Attend/Complete Mandatory training

Provision of refreshments for staff and visitors as required.

Opening post

Data input of all relevant information using read codes

General use of Microsoft office

Prioritising tasks from different systems

To deal with queries from the practice website

*Any other appropriate administrative tasks as and when required*

Job description Job responsibilities Opening/locking up of practice premises and maintaining security in accordance with practice protocolsTo have a thorough knowledge of all Practice proceduresBooking appointments using computerised systemHandle general enquires via telephone and face to faceTake accurate messages and relay to appropriate personProcess repeat and acute prescriptionsPreparation of appropriate recall lettersDealing with clinical wasteHandling incoming samplesAction referralsNew patient/online registrationProcess patients change of address (Knowledge of practice area)Scanning, attaching, downloading, and filing lettersObtaining information and results from outside agenciesKeeping the reception area clean and tidy, stock check, all posters/leaflets UpToDateChecking fridgesAttend/Complete Mandatory trainingProvision of refreshments for staff and visitors as required.Opening postData input of all relevant information using read codesGeneral use of Microsoft officePrioritising tasks from different systemsTo deal with queries from the practice website *Any other appropriate administrative tasks as and when required*

Person Specification

Qualifications

Essential

• A good standard of Education to GCSE/CSE Level College or Higher-level Education

Desirable

• NVQ in Business and administration/Customer Care Experience working with EMIS, Docman10 and Accurx

Person Specification Qualifications Essential A good standard of Education to GCSE/CSE Level College or Higher-level Education Desirable NVQ in Business and administration/Customer Care Experience working with EMIS, Docman10 and Accurx

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bethany Medical Centre

Address

151 Grafton Street

St Helens

Merseyside

WA10 4GW

United Kingdom

Employer's website

https://bethanymedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bethany Medical Centre

Address

151 Grafton Street

St Helens

Merseyside

WA10 4GW

United Kingdom

Employer's website

https://bethanymedicalcentre.co.uk/ (Opens in a new tab)

Job summary

We are looking for suitably qualified nurses to join our proactive team. Equally if you are a newly qualified nurse who would like a career in acute nursing, but are worried that it may be too early in your career we are also happy to ensure you can work on the unit and support would be provided to ensure you flourish.

We have 1 dedicated Education Facilitators who ensure that all are staff are trained and equipped to work within the ever changing ward environment. Newly qualified nurses will have a 12 month preceptorship with one of our experience staff.

We require excellent nurses who want exciting, challenging roles, to deliver first class high quality patient care. We are a unique unit that has an Enhanced Care Area (ECA) where we provide care to Level 1 patients. Each Staff Nurse will get an opportunity of a rotation to our ECA. These patients come directly from A & E. The ECA beds will take patients who require respiratory support, as well as cardiac monitoring in the acute phase of their illness, as well as other patients requiring a High Dependency Setting. Our staff have the opportunity to undertake blood gases; ECG's and undertake the Advanced Life Skills Course in order to maintain our highest standards of acute medical care.

An Enhanced DBS Certificate with the checking of the Children's and Adults' Barred Lists is required for this post.

Main duties of the job

The AMU is a fast paced, busy environment, the successful candidates will be dynamic, enthusiastic individuals, who would like to further their career in this area of medical nursing.

Commitment to undertake ongoing in-service training and development is essential. You should be motivated, keen to learn & ready to embrace change.

Our commitment to you is to provide the environment for this to happen and ensure that you are part of our defined preceptorship programme.

We can offer on going professional development on the ward & training opportunities relevant to the clinical area. We also offer our nursing staff the opportunity to take up funds from our apprenticeship funding which will ensure funding to further develop in your chosen career pathway.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job summary

Are you looking for a practice where you can make a real difference, feel valued, and enjoy being part of an ambitious and supportive team?

At Pioneer Medical Group, we believe excellent patient care starts with supporting the people who deliver it. Serving over 23,000 patients across three sites, we've built a reputation for clinical excellence, continuity of care, research, innovation, and strong community connections, while creating an environment where clinicians can thrive, develop, and enjoy coming to work.

As we continue to grow and develop, we're excited to be recruiting both a Salaried GP anda GP Partner to join our friendly and dedicated team.

Whether you're looking to focus on delivering excellent clinical care as a Salaried GP or are ready to help shape the future direction of the practice as a Partner, you'll find a welcoming environment where ideas are encouraged, development is supported and Teamwork is at the heart of everything we do.

Main duties of the job

Life at Pioneer

Working across one of our three surgeries, you'll be part of a close-knit local team while benefiting from the opportunities, expertise, and resources that come with a larger organisation. Regular cross-site meetings help maintain strong relationships, encourage collaboration, and ensure a shared sense of purpose across the practice.

About us

Looking for More Than Just a Job?

We're looking for clinicians who are passionate about high-quality patient care and who want to be part of a practice that is continually evolving and improving.

Whether you're looking to build your career as a Salaried GP or are ready to help shape the future of the practice as a GP Partner, Pioneer Medical Group offers an environment where you can develop, contribute, and thrive.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0652-26-0002

Job locations

Bradgate Surgery

Ardenton Walk

Brentry

Bristol

BS10 6SP

United Kingdom

Avonmouth Medical Centre

Collins Street

Avonmouth

Bristol

BS11 9JJ

United Kingdom

Ridingleaze Health Hub

Ridingleaze

Lawrence Weston

Bristol

BS11 0QE

United Kingdom

Job description

Job responsibilities

Why Join Pioneer?

• Morning Coffee

Each morning, our clinicians enjoy a 30-minute coffee break built into their diaries. This is a valued opportunity to connect with colleagues, discuss clinical cases, share knowledge and offer support.

• A genuinely supportive clinical team

Join a friendly, collaborative team where ideas are welcomed, innovation is encouraged, and everyone has a voice. We value open communication, mutual support, and working together to deliver the best outcomes for our patients.

• Strong, flexible management leadership

Our experienced and approachable management team works closely with clinicians, providing operational expertise, embracing change, and supporting the continued success of the practice. We pride ourselves on being adaptable, responsive, and focused on helping our teams thrive.

• Less paperwork

All GPs have dedicated Personal Administrators, helping to reduce the administrative burden.

• Learn, collaborate and stay connected

Benefit from protected time for a programme of weekly meetings, including clinical education, business updates, patient safety discussions, and vulnerable patient reviews, all supported by a strong culture of continuous learning, reflection and collaboration.

• Mentorship and peer support

All Salaried GPs have a clinical mentor with regular protected time for mentoring. The Partners are buddied together offering peer support to each other.

• A thriving training practice

With three GP trainers, education and development are embedded in everything we do. We actively support learning at all stages of a clinical career, teaching undergraduate medical students from Years 1 to 5 alongside postgraduate GP trainees. This creates a dynamic learning environment where knowledge sharing, mentoring, and professional development are part of everyday practice.

• A true multidisciplinary team

You'll be supported by an experienced multidisciplinary team, including skilled Urgent Care Practitioners who provide home visits and acute same-day care. This helps to manage demand and reduce workload pressures.

• A warm welcome from day one

We provide a comprehensive induction, and ongoing support to help you settle quickly and feel part of the team.

We'd Love to Meet You

If you're looking for a practice where your voice is heard, your wellbeing matters, and your contribution is valued, we'd love to have an informal conversation with you.

Come and visit us, meet the team, enjoy a coffee, and chat with our Partners and salaried GPs about what makes Pioneer such a rewarding place to work. Please contact Justine Mansfield, Business Manager or Dr Veronica Pickering, GP Partner to arrange an informal visit.

Email: [email protected]

This advert will close on 18th October, and interviews are expected to be held week commencing 1st November 2026.

Please note: we reserve the right to close this vacancy early if sufficient applications are received. We therefore encourage early applications.

Important: AI tools can be helpful for research and refining ideas, but we want to learn about you. Submitting information that is false or insincere goes against our core values of honesty and integrity and may result in your application being withdrawn.

By applying for this role, you agree that we may process your personal data for recruitment purposes. For information on how we handle candidate data, please see our Candidate Privacy Policy at: www.pioneermedicalgroup.nhs.uk/surgery-policies/privacy-policy

Job description Job responsibilities Why Join Pioneer?Morning CoffeeEach morning, our clinicians enjoy a 30-minute coffee break built into their diaries. This is a valued opportunity to connect with colleagues, discuss clinical cases, share knowledge and offer support. A genuinely supportive clinical teamJoin a friendly, collaborative team where ideas are welcomed, innovation is encouraged, and everyone has a voice. We value open communication, mutual support, and working together to deliver the best outcomes for our patients. Strong, flexible management leadershipOur experienced and approachable management team works closely with clinicians, providing operational expertise, embracing change, and supporting the continued success of the practice. We pride ourselves on being adaptable, responsive, and focused on helping our teams thrive. Less paperworkAll GPs have dedicated Personal Administrators, helping to reduce the administrative burden. Learn, collaborate and stay connectedBenefit from protected time for a programme of weekly meetings, including clinical education, business updates, patient safety discussions, and vulnerable patient reviews, all supported by a strong culture of continuous learning, reflection and collaboration. Mentorship and peer supportAll Salaried GPs have a clinical mentor with regular protected time for mentoring. The Partners are buddied together offering peer support to each other. A thriving training practiceWith three GP trainers, education and development are embedded in everything we do. We actively support learning at all stages of a clinical career, teaching undergraduate medical students from Years 1 to 5 alongside postgraduate GP trainees. This creates a dynamic learning environment where knowledge sharing, mentoring, and professional development are part of everyday practice. A true multidisciplinary teamYou'll be supported by an experienced multidisciplinary team, including skilled Urgent Care Practitioners who provide home visits and acute same-day care. This helps to manage demand and reduce workload pressures. A warm welcome from day oneWe provide a comprehensive induction, and ongoing support to help you settle quickly and feel part of the team.We'd Love to Meet YouIf you're looking for a practice where your voice is heard, your wellbeing matters, and your contribution is valued, we'd love to have an informal conversation with you.Come and visit us, meet the team, enjoy a coffee, and chat with our Partners and salaried GPs about what makes Pioneer such a rewarding place to work. Please contact Justine Mansfield, Business Manager or Dr Veronica Pickering, GP Partner to arrange an informal visit.Email: [email protected] This advert will close on 18th October, and interviews are expected to be held week commencing 1st November 2026.Please note: we reserve the right to close this vacancy early if sufficient applications are received. We therefore encourage early applications.Important: AI tools can be helpful for research and refining ideas, but we want to learn about you. Submitting information that is false or insincere goes against our core values of honesty and integrity and may result in your application being withdrawn. By applying for this role, you agree that we may process your personal data for recruitment purposes. For information on how we handle candidate data, please see our Candidate Privacy Policy at: www.pioneermedicalgroup.nhs.uk/surgery-policies/privacy-policy

Person Specification

Other

Essential

• Full registration with the GMC. Listed on the UK Medical Performers List. Must meet professional health requirements in line with GMC standards/Good Medical Practice.

Qualifications

Essential

• MBBS or equivalent medical qualification, to hold a current certificate of prescribed experience.

Desirable

• MRCGP Post graduate diploma in an area of interest (eg pediatrics/O&G) LoC-IUT LoC-SDI.

Person Specification Other Essential Full registration with the GMC. Listed on the UK Medical Performers List. Must meet professional health requirements in line with GMC standards/Good Medical Practice. Qualifications Essential MBBS or equivalent medical qualification, to hold a current certificate of prescribed experience. Desirable MRCGP Post graduate diploma in an area of interest (eg pediatrics/O&G) LoC-IUT LoC-SDI.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pioneer Medical Group

Address

Bradgate Surgery

Ardenton Walk

Brentry

Bristol

BS10 6SP

United Kingdom

Employer's website

https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Pioneer Medical Group

Address

Bradgate Surgery

Ardenton Walk

Brentry

Bristol

BS10 6SP

United Kingdom

Employer's website

https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has a risen at our practice for an Experienced Practice Nurse. We are seeking a full-time employee; however, we are open to discussing part-time (30+ hours) or compressed hours for the right candidate.

You will benefit from the support of an experienced Lead Practice Nurse and supportive Management Team.

Please note interviews will be held on the morning of Tuesday 27th October

Main duties of the job

The ideal candidates will have recent experience within a Primary Care setting, be adaptable, highly motivated and relish a challenge. You will be part of a dynamic and innovative team who value teamwork, professional practice, mutual support and a friendly working environment.

Working with the Lead Practice Nurse, you will be a member of the practice multidisciplinary team, ensuring that nursing services are delivered effectively to our patient population.

The post holder will be responsible for several clinical areas including chronic disease management, as well as supporting the practice management team in the reviewing and delivery of clinical policy and procedure.

About us

Honiton Surgery has a highly committed and friendly team of GP Partners, Salaried GPs, Advanced Nurse Practitioners, Allied Health Professionals, Clinical Pharmacists, a multiskilled Practice Nursing Team and Clinical Research Team. We have a strong and supportive Management and Administrative Teams.

We have a reputation for proving excellent care to our 18,000 patients and are rated Good by the CQC.

We are the lead practice for our PCN, working collaboratively with two other practices, Sid Valley Practice and Coleridge Medical Centre. We have developed a wider range of PCN teams and roles, including, Mental Health and Wellbeing Team, First Contact Physiotherapists, Clinical Pharmacists and Pharmacy Technicians. Through the PCN we are also developing a Practice Nursing Network, led by our Lead PCN Nurse.

Job summary

Job Summary: The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager, Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.

Main duties of the job

The Patient Services Coordinator is the first point of contact for patients and visitors, supporting reception and the practices administrative work. Main duties include managing appointments,Triage, registrations and records; handling calls, emails, post and digital inboxes; reviewing and routing tasks;Coding, processing referrals and prescriptions; and preparing specialist, safeguarding and chargeable-work paperwork. The role also involves keeping records accurate and confidential, supporting colleagues, maintaining a safe reception environment and completing relevant training.

About us

St Johns Way Medical Centre is a well-established NHS GP practice located in Archway, serving a diverse local population of 12,000 with a strong focus on accessible, high-quality primary care. The practice provides comprehensive medical services including diagnosis and treatment of acute and chronic conditions, preventative care, family planning, maternity services, and a range of diagnostic and screening services.

From its establishment, the practice has aimed to deliver patient-centred care that is responsive, safe, and effective. St Johns Way Medical Centre aims to provide high-quality, accessible, and compassionate primary care to its diverse community, with a strong focus on safety, effectiveness, and patient-centred care. The practice is committed to delivering timely access through a responsive triage system, supporting both physical and mental wellbeing through a multidisciplinary team, and working collaboratively within its Primary Care Network to improve population health and reduce inequalities. It also promotes prevention, early intervention, and digital access where appropriate, while continuously improving services through patient feedback, clinical governance, and a culture of learning.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0970-26-0004

Job locations

96 St. John's Way

London

N19 3RN

United Kingdom

Job description

Job responsibilities

The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager,Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.

1. Patient-Facing & Front of House Duties

• Open up and lock up Practice premises, maintaining security in accordance with Practice protocols, including setting and disarming alarms.
• Welcome, receive and direct patients and visitors promptly and courteously, ensuring accurate information is given.
• Manage the front desk and answer incoming calls, maintaining an appropriate telephone manner and working knowledge of the telephone system (in and out of hours).
• Deal with patient queries in person, by telephone and through digital channels, treating all patients and visitors with respect, tolerance and sensitivity in line with Practice philosophy.
• Receive deliveries and visitors to the Practice.
• Deal with spillages and samples as required.
• Handle blood test forms and relay ICE results to patients in line with Practice protocol.
• Take and process patient payments.
• Take messages and pass on information accurately and promptly.
• Clear and re-stock consulting rooms as required; keep reception, consulting rooms, notice-boards and office tidy and free from hazards.
• Distribute post in pigeonholes.

2. Appointments, Registrations & Records

• Maintain and monitor the Practice appointments system, processing personal, telephone and online requests for appointments, visits and telephone consultations, directing patients to the appropriate healthcare professional.
• Register new patients and process patient deductions in accordance with Practice guidelines.
• Scan, file and manage incoming and outgoing records (including via Docman & Anima), ensuring accuracy and timeliness.
• Carry out computer data entry, coding, allocation and collation in accordance with Practice procedure.
• Receive, process and action repeat prescription requests accordance with Practice guidelines.

3. Communications, Correspondence & Digital Inbox Management

• Open, process and distribute incoming post and email; frank and send outgoing mail.
• Check and action the Accurx inbox daily, including personal and Teams Accurx mail inboxes.
• Check ERS daily and action anything necessary.
• Monitor clinical and patient emails, dealing with or routing queries appropriately.
• Initiate and respond to contact from patients, colleagues and associated healthcare agencies/providers.

4. Triage & Task Management

• Review all incoming tasks before adding to the triage list, using administrative knowledge, experience and initiative to determine whether a matter can be resolved by administration without clinician involvement.
• Review non-urgent tasks regularly to ensure nothing requires re-prioritising as urgent.
• Take appropriate action on tasks and gather all relevant information before forwarding to a clinician
• Seek advice from the Line Manager where unsure how to handle a task before referring it to a clinician.
• Deal with delegated tasks efficiently according to set guidelines, reporting on progress and any problems.

5. Referrals & Electronic Referral Service (ERS)

• Check and code all NHS 111 documents daily.
• Complete ERS referrals and Advice & Guidance requests daily; forward Advice & Guidance replies to the GP via EMIS task and copy into EMIS.
• Check ERS daily for rejected and cancelled referrals and take appropriate action (task to GP/Urgent GP).
• Check DNAs and task the GP appropriately, paying particular attention to cancer pathway correspondence and vulnerable patients who DNA.

6. Specialist Administrative Processes

• Complete Subject Access Requests (SARs) via iGPR where trained and delegated to do so.
• Process insurance reports (paper and iGPR), PIP applications and Universal Credit forms where trained and delegated to do so, ensuring applications are properly prepared before forwarding to the GP.
• Add death notifications to the relevant list and circulate as required.
• Complete Child in Need and Child Protection reports, ensuring the GP has all relevant and accurate family information before the report is sent.
• Ensure all Coroner requests for information or reports are actioned on the day received wherever possible.
• Log incoming paper reports

Ensure Safety Netting information is updated weekly.

7. Non-NHS / Chargeable Work

• Check all non-NHS work for completeness and accuracy before forwarding to the GP.
• Record all chargeable non-NHS work on the Non-NHS Tracker (Teams), including the name of the responsible GP.
• Be aware of income-generating activities and ensure Practice policies are followed to support this.

8. General Administrative & Clerical Support

• Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning.
• Order, re-order and monitor stationery and other supplies.
• Liaise with the IT/Clinical System Supplier helpdesk to report and resolve technical problems.
• Ensure administrative tasks are appropriately prepared, providing the GP with all relevant information needed to complete their part of the work.

9. Teamwork, Flexibility & Development

• Work flexibly according to the needs of the Practice and provide cover for absent colleagues.
• Liaise with colleagues to share inbox and correspondence duties across the team, ensuring continuity of service.
• Undertake mandatory and additional training as identified by the Practice.
• Undertake any other duties, appropriate to the grade, as required by the Patient Services Manager/ Practice Manager/Deputy Practice Manager.

10. Information Governance and Confidentiality

The post holder must:

• Maintain strict patient confidentiality at all times.
• Comply with GDPR, Data Protection legislation and NHS Information Governance requirements.
• Access patient information only where there is a legitimate reason to do so.
• Ensure information is recorded, stored and transmitted securely.
• Follow practice policies relating to confidentiality, information security and data breaches.
• Report any actual or suspected information governance incident immediately to the appropriate manager.

11. Safeguarding

The post holder will:

• Understand their responsibilities in relation to safeguarding children and adults.
• Follow practice safeguarding procedures.
• Recognise and appropriately escalate safeguarding concerns.
• Maintain accurate and confidential records.
• Complete relevant safeguarding administrative processes within required timescales.
• Attend safeguarding training appropriate to the role.

12. Health, Safety and Security

The post holder will:

• Comply with practice Health and Safety policies.
• Report hazards, accidents, incidents and security concerns promptly.
• Follow procedures relating to infection prevention and control.
• Maintain a safe and professional reception environment.
• Follow lone-working, fire safety and emergency procedures where applicable.
• Support the safety of patients, staff and visitors within the practice.

13. Teamwork and Professional Responsibilities

The Patient Services Coordinator will:

• Work collaboratively within their team, clinical and management teams.
• Support colleagues during periods of high workload.
• Communicate effectively with clinicians and other members of the multidisciplinary team.
• Participate in practice meetings and training where required.
• Share relevant information with colleagues appropriately.
• Contribute to service improvement and the development of efficient administrative processes.
• Take responsibility for maintaining their own knowledge and skills.
• Undertake additional reasonable duties appropriate to the role as requested by the Line Manager.

14. Accuracy, Quality and Continuous Improvement

The post holder will:

• Maintain a high level of accuracy when entering, processing and communicating patient information.
• Complete work within agreed timescales.
• Identify administrative errors and take appropriate corrective action.
• Report recurring problems and suggest improvements to processes.
• Contribute to audits, reviews and quality improvement activities where required.
• Follow practice policies, procedures and standard operating procedures.
• Ensure that work is appropriately completed before being passed to another member of staff wherever possible.

15. Training and Development

The post holder will:

• Complete all mandatory practice training.
• Maintain competency in relevant clinical and administrative systems.
• Undertake training required for the Patient Services Coordinator role.
• Participate in regular supervision, appraisal and performance reviews.
• Keep up to date with changes to practice procedures, NHS requirements and relevant administrative processes.
• Take responsibility for identifying areas where further training or support is required.

16. General Duties

The post holder will:

• Maintain a professional appearance and conduct.
• Work flexibly according to the needs of the practice.
• Undertake other reasonable duties consistent with the level and purpose of the role.
• Support the practice during periods of increased demand or staff absence.
• Maintain a positive approach to change and service development.
• Promote the practice vision through every interaction with patients, colleagues and external organisations.

Job description Job responsibilities The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager,Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.1. Patient-Facing & Front of House Duties Open up and lock up Practice premises, maintaining security in accordance with Practice protocols, including setting and disarming alarms. Welcome, receive and direct patients and visitors promptly and courteously, ensuring accurate information is given. Manage the front desk and answer incoming calls, maintaining an appropriate telephone manner and working knowledge of the telephone system (in and out of hours). Deal with patient queries in person, by telephone and through digital channels, treating all patients and visitors with respect, tolerance and sensitivity in line with Practice philosophy. Receive deliveries and visitors to the Practice. Deal with spillages and samples as required. Handle blood test forms and relay ICE results to patients in line with Practice protocol. Take and process patient payments. Take messages and pass on information accurately and promptly. Clear and re-stock consulting rooms as required; keep reception, consulting rooms, notice-boards and office tidy and free from hazards. Distribute post in pigeonholes. 2. Appointments, Registrations & Records Maintain and monitor the Practice appointments system, processing personal, telephone and online requests for appointments, visits and telephone consultations, directing patients to the appropriate healthcare professional. Register new patients and process patient deductions in accordance with Practice guidelines. Scan, file and manage incoming and outgoing records (including via Docman & Anima), ensuring accuracy and timeliness. Carry out computer data entry, coding, allocation and collation in accordance with Practice procedure. Receive, process and action repeat prescription requests accordance with Practice guidelines. 3. Communications, Correspondence & Digital Inbox Management Open, process and distribute incoming post and email; frank and send outgoing mail. Check and action the Accurx inbox daily, including personal and Teams Accurx mail inboxes. Check ERS daily and action anything necessary. Monitor clinical and patient emails, dealing with or routing queries appropriately. Initiate and respond to contact from patients, colleagues and associated healthcare agencies/providers. 4. Triage & Task Management Review all incoming tasks before adding to the triage list, using administrative knowledge, experience and initiative to determine whether a matter can be resolved by administration without clinician involvement. Review non-urgent tasks regularly to ensure nothing requires re-prioritising as urgent. Take appropriate action on tasks and gather all relevant information before forwarding to a clinician Seek advice from the Line Manager where unsure how to handle a task before referring it to a clinician. Deal with delegated tasks efficiently according to set guidelines, reporting on progress and any problems. 5. Referrals & Electronic Referral Service (ERS) Check and code all NHS 111 documents daily. Complete ERS referrals and Advice & Guidance requests daily; forward Advice & Guidance replies to the GP via EMIS task and copy into EMIS. Check ERS daily for rejected and cancelled referrals and take appropriate action (task to GP/Urgent GP). Check DNAs and task the GP appropriately, paying particular attention to cancer pathway correspondence and vulnerable patients who DNA. 6. Specialist Administrative Processes Complete Subject Access Requests (SARs) via iGPR where trained and delegated to do so. Process insurance reports (paper and iGPR), PIP applications and Universal Credit forms where trained and delegated to do so, ensuring applications are properly prepared before forwarding to the GP. Add death notifications to the relevant list and circulate as required. Complete Child in Need and Child Protection reports, ensuring the GP has all relevant and accurate family information before the report is sent. Ensure all Coroner requests for information or reports are actioned on the day received wherever possible. Log incoming paper reports Ensure Safety Netting information is updated weekly.7. Non-NHS / Chargeable Work Check all non-NHS work for completeness and accuracy before forwarding to the GP. Record all chargeable non-NHS work on the Non-NHS Tracker (Teams), including the name of the responsible GP. Be aware of income-generating activities and ensure Practice policies are followed to support this. 8. General Administrative & Clerical Support Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning. Order, re-order and monitor stationery and other supplies. Liaise with the IT/Clinical System Supplier helpdesk to report and resolve technical problems. Ensure administrative tasks are appropriately prepared, providing the GP with all relevant information needed to complete their part of the work. 9. Teamwork, Flexibility & Development Work flexibly according to the needs of the Practice and provide cover for absent colleagues. Liaise with colleagues to share inbox and correspondence duties across the team, ensuring continuity of service. Undertake mandatory and additional training as identified by the Practice. Undertake any other duties, appropriate to the grade, as required by the Patient Services Manager/ Practice Manager/Deputy Practice Manager. 10. Information Governance and ConfidentialityThe post holder must: Maintain strict patient confidentiality at all times. Comply with GDPR, Data Protection legislation and NHS Information Governance requirements. Access patient information only where there is a legitimate reason to do so. Ensure information is recorded, stored and transmitted securely. Follow practice policies relating to confidentiality, information security and data breaches. Report any actual or suspected information governance incident immediately to the appropriate manager. 11. SafeguardingThe post holder will: Understand their responsibilities in relation to safeguarding children and adults. Follow practice safeguarding procedures. Recognise and appropriately escalate safeguarding concerns. Maintain accurate and confidential records. Complete relevant safeguarding administrative processes within required timescales. Attend safeguarding training appropriate to the role. 12. Health, Safety and SecurityThe post holder will: Comply with practice Health and Safety policies. Report hazards, accidents, incidents and security concerns promptly. Follow procedures relating to infection prevention and control. Maintain a safe and professional reception environment. Follow lone-working, fire safety and emergency procedures where applicable. Support the safety of patients, staff and visitors within the practice. 13. Teamwork and Professional ResponsibilitiesThe Patient Services Coordinator will: Work collaboratively within their team, clinical and management teams. Support colleagues during periods of high workload. Communicate effectively with clinicians and other members of the multidisciplinary team. Participate in practice meetings and training where required. Share relevant information with colleagues appropriately. Contribute to service improvement and the development of efficient administrative processes. Take responsibility for maintaining their own knowledge and skills. Undertake additional reasonable duties appropriate to the role as requested by the Line Manager. 14. Accuracy, Quality and Continuous ImprovementThe post holder will: Maintain a high level of accuracy when entering, processing and communicating patient information. Complete work within agreed timescales. Identify administrative errors and take appropriate corrective action. Report recurring problems and suggest improvements to processes. Contribute to audits, reviews and quality improvement activities where required. Follow practice policies, procedures and standard operating procedures. Ensure that work is appropriately completed before being passed to another member of staff wherever possible. 15. Training and DevelopmentThe post holder will: Complete all mandatory practice training. Maintain competency in relevant clinical and administrative systems. Undertake training required for the Patient Services Coordinator role. Participate in regular supervision, appraisal and performance reviews. Keep up to date with changes to practice procedures, NHS requirements and relevant administrative processes. Take responsibility for identifying areas where further training or support is required. 16. General DutiesThe post holder will: Maintain a professional appearance and conduct. Work flexibly according to the needs of the practice. Undertake other reasonable duties consistent with the level and purpose of the role. Support the practice during periods of increased demand or staff absence. Maintain a positive approach to change and service development. Promote the practice vision through every interaction with patients, colleagues and external organisations.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• GP Practice Experience

Desirable

• Experience of working in primary care

Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential GP Practice Experience Desirable Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John’s Way Medical Centre

Address

96 St. John's Way

London

N19 3RN

United Kingdom

Employer's website

https://www.stjohnsway.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St John’s Way Medical Centre

Address

96 St. John's Way

London

N19 3RN

United Kingdom

Employer's website

https://www.stjohnsway.nhs.uk/ (Opens in a new tab)

Job summary

*Please note this role is on a 12m FTC covering maternity leave

Are you a Registered Adult Nurse or Midwife who is passionate about reproductive healthcare?

We are looking for a Nurse or Midwife Practitioner to join the clinical team within our Leicester Unit. You will work part-time, 14.5 hours per week on a Thursday and Friday. More details can be found in the further information section below.

As a Nurse or Midwife Practitioner you will provide high quality clinical care to our clients across a range of BPAS reproductive healthcare services including termination of pregnancy, STI testing & treatment, contraception & vasectomy. You'll be involved in all stages of the client pathway from consultation through to treatment & will work in all areas of the unit including theatre & recovery. This role will involve providing treatment & clinical information to clients both in person & over the phone.

About You

You will be a Registered Adult Nurse Level 1 or Midwife (practising) with active NMC registration and PIN. You'll have clinical practice experience of at least 12 months & have a keen interest in sexual health & reproductive healthcare. Clinical knowledge & experience of safeguarding and Fraser/Gillick competencies are essential for this role.

You will have excellent interpersonal, communication and listening skills and you will be adept at caring for clients in a compassionate & empathetic way.

Main duties of the job

• You will work in accordance with NMC guidelines for Professional Practice & the wider regulatory frameworks of the Abortion Act 1967 & Health & Social Care Act as well as BPAS clinical policies and procedures.
• Ensure that the client understands her options in relation to the pregnancy &, if choosing termination, meets the ground of the Abortion Act.
• Provide information on STI Testing, undertake tests and provide results and also discuss, inform and confirm the clients future choice of contraception.
• Carefully check for and implement any procedure indicated on client case notes, including administering medication for Medical Abortion procedures or cervical preparation.
• Carry out post treatment check-ups by assessing the physical condition of the client and discussing any concerns
• Complete relevant paperwork and in the event of post treatment problems, make arrangements with the clinic or refer to an NHS agency if necessary.
• To care for and support clients undergoing surgical treatments. This could include general anaesthetic, conscious sedation or local anaesthetic.

We are also looking for:

• Sound & accurate administrative competence with attention to detail
• Gynaecological nursing experience or relevant specialty i.e., sexual health, contraception
• Venepuncture / cannulation skills
• Comfortable using IT and Microsoft Packages including Outlook, Word and Microsoft Teams.

About us

The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.

When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.

Working with us benefits include:

• 34 days annual leave (including bank holidays)
• Life assurance at 3 salary
• Defined contribution pension scheme
• Access to GP 24/7, 365 days a year
• MyMindPal mental fitness app and 24/7 counselling support
• Online discounts, discounted gym membership, and other lifestyle benefits
• Family-friendly policies to support work-life balance

Safeguarding, Equality & Diversity

BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.

We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.

Job summary

We are looking for a dietitian to work in a PCN in Wolverhampton. This is a fixed-term maternity cover cover role. The dietitian has to work in-person.

We support and help dietitians become first contact dietitians (FCDs).

First Contact Dietitians are qualified autonomous clinical practitioners working in GP practices who can assess, diagnose, treat, and manage dietetic problems and undifferentiated conditions, and where appropriate, to discharge a person without a medical referral.

FCDs are a key multidisciplinary team member in primary care and support reducing GP workload. FCDs working in this role can be accessed directly by self-referral or staff in GP practices can direct patients to them to establish a rapid and accurate management plan to streamline pathways of care.

Main duties of the job

The dietitian will be a highly skilled, senior practitioner able to operate at an advanced level of clinical practice, with expert knowledge in the management of patients dietary issues and conditions. They will work as an integral part of the multi-disciplinary team (MDT) within the PCN.

The dietitian will provide person centred interventions for the patient from initial clinical assessment, diagnosis, treatment and evaluation of their care within set patient groups. They will demonstrate safe, clinical decision-making and expert care for patients within the general practice. They will work collaboratively with the general practice MDT to meet the needs of patients, support the delivery of policy and procedures, and provide dietetic leadership as required.

The role requires the dietitian to work in-practice, and work closely with a forward thinking and passionate multi-disciplinary team.

The PCN is looking for a dietitian who can support their patients with:

• Knowledge and expertise around diabetes is essential
• Experience with weight management
• Frailty and nutrition support
• Experience with conducting groups

About us

Primary Care Dietitian is England's only national independent specialist first contact dietitian provider who is purely focused on supporting NHS Primary Care Networks (PCNs) and their GP practices to deliver high-quality and tech-enabled NHS primary care dietetic solutions.

Through our talented team, who are supported by experienced and Health Education England trained FCP clinical supervisors, we have been commissioned by NHS Primary Care Networks (PCNs) to deliver an integrated and local dietetic service.

You can find out more about our team here: https://www.primarycaredietitians.co.uk/about

Whether you are a Band 6 with 3 years post-graduate experience stepping up into this post or a seasoned Band 8a moving into primary care for the first time, we are proud to offer a supportive environment for all of our team members with 4 hours of protected CPD time every week.