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Salaried GP ARRS Role
Northwood Medical Centre
North East England
GBP 10,500 - 11,000 per year
GP/General Practitioner
Job summary About Us We are a friendly, well-established GP practice with a strong reputation for excellence in patient care and teamwork.
7 day(s) ago
Salaried GP ARRS Role
Northwood Medical Centre
North East England
GBP 10,500 - 11,000 per year
GP/General Practitioner
Job summary About Us We are a friendly, well-established GP practice with a strong reputation for excellence in patient care and teamwork.
7 day(s) ago
Salaried GP (1 Year Maternity Cover)
Oakwood Lane Medical Practice
North East England
GBP 10,500 - 11,600 per year
Registered Nurse/RN
Job summary Oakwood Lane Medical Practice has a great opportunity for a GP to join our team for 7 sessions per week, to include Thursday and Friday.
7 day(s) ago
Salaried GP (1 Year Maternity Cover)
Oakwood Lane Medical Practice
North East England
GBP 10,500 - 11,600 per year
Registered Nurse/RN
Job summary Oakwood Lane Medical Practice has a great opportunity for a GP to join our team for 7 sessions per week, to include Thursday and Friday.
7 day(s) ago
LS25-26 PCN Care Co-ordinator
South and East Leeds GP Group
North East England
GBP 0 - 25,000 per year
Health Worker
Job summary HOURS: 30 hours per week ACCOUNTABLE TO: Operations Team Leader HOSTED BY: South East Leeds GP Group SALARY: £25000 Pro Rata Per Annum PLACE OF W...
7 day(s) ago
LS25-26 PCN Care Co-ordinator
South and East Leeds GP Group
North East England
GBP 0 - 25,000 per year
Health Worker
Job summary HOURS: 30 hours per week ACCOUNTABLE TO: Operations Team Leader HOSTED BY: South East Leeds GP Group SALARY: £25000 Pro Rata Per Annum PLACE OF W...
7 day(s) ago
Lead Practice Nurse
Primary Care Careers
North East England
Nurse Practitioner
Job summary Embrace Medical Centre and Martlesham Heath Surgery are seeking a Lead Practice Nurse toprovide clinical leadership and day-to-day management of...
7 day(s) ago
Lead Practice Nurse
Primary Care Careers
North East England
Nurse Practitioner
Job summary Embrace Medical Centre and Martlesham Heath Surgery are seeking a Lead Practice Nurse toprovide clinical leadership and day-to-day management of...
7 day(s) ago
Care - Co-ordinator
Stonehill Medical Centre
North East England
Admin and Clerical
Job summary About the role We are looking for an enthusiastic, friendly and organised Care Co-ordinator to join our Care Navigation Team.
7 day(s) ago
Care - Co-ordinator
Stonehill Medical Centre
North East England
Admin and Clerical
Job summary About the role We are looking for an enthusiastic, friendly and organised Care Co-ordinator to join our Care Navigation Team.
7 day(s) ago
PCN Clinical Pharmacist
Blue PCN
Ireland
Pharmacist
Job summary We are looking to recruit to the post of clinical pharmacist, to work at Bugbrooke Medical Practice for 2-3 days per week.
7 day(s) ago
PCN Clinical Pharmacist
Blue PCN
Ireland
Pharmacist
Job summary We are looking to recruit to the post of clinical pharmacist, to work at Bugbrooke Medical Practice for 2-3 days per week.
7 day(s) ago
PA to GP Partners, Practice Manager & Deputy Practice Manager
Readesmoor Medical Group Practice
North East England
Practice Manager
Job summary An exciting opportunity has arisen for an experienced, proactive and highly organised Personal Assistant to join Readesmoor Medical Centre.
7 day(s) ago
PA to GP Partners, Practice Manager & Deputy Practice Manager
Readesmoor Medical Group Practice
North East England
Practice Manager
Job summary An exciting opportunity has arisen for an experienced, proactive and highly organised Personal Assistant to join Readesmoor Medical Centre.
7 day(s) ago
Safeguarding Co-ordinator
Bethesda Medical Centre
North East England
Grounds and Maintenance Worker
Job summary We are seeking an enthusiastic, organised and highly motivated Safeguarding Co-ordinator to join our friendly and supportive team.
7 day(s) ago
Safeguarding Co-ordinator
Bethesda Medical Centre
North East England
Grounds and Maintenance Worker
Job summary We are seeking an enthusiastic, organised and highly motivated Safeguarding Co-ordinator to join our friendly and supportive team.
7 day(s) ago
Salaried GP
Widcombe Surgery
North East England
GBP 0 - 11,387 per year
GP/General Practitioner
Job summary Flexible Salaried GP Opportunity 2-7 sessions per week Looking for a GP role that fits around your life?
7 day(s) ago
Salaried GP
Widcombe Surgery
North East England
GBP 0 - 11,387 per year
GP/General Practitioner
Job summary Flexible Salaried GP Opportunity 2-7 sessions per week Looking for a GP role that fits around your life?
7 day(s) ago
Practice Manager
Operose Health
North East England
GBP 0 - 40,000 per year
Practice Manager
Job summary Job title: Practice Manager Location: Burnley Medical Centre Salary: £40,000 Hours: 37.
7 day(s) ago
Practice Manager
Operose Health
North East England
GBP 0 - 40,000 per year
Practice Manager
Job summary Job title: Practice Manager Location: Burnley Medical Centre Salary: £40,000 Hours: 37.
7 day(s) ago
Salaried General Practitioner
Jesmond Health Partnership
North East England
GP/General Practitioner
Job summary We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).
8 day(s) ago
Salaried General Practitioner
Jesmond Health Partnership
North East England
GP/General Practitioner
Job summary We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).
8 day(s) ago
Fixed Term - Salaried GP (until 31/03/27)
Redgate Medical Centre
North East England
GP/General Practitioner
Job summary Looking for a salaried GP role where you can do your best work, feel genuinely supported, and enjoy being part of a great team?
8 day(s) ago
Fixed Term - Salaried GP (until 31/03/27)
Redgate Medical Centre
North East England
GP/General Practitioner
Job summary Looking for a salaried GP role where you can do your best work, feel genuinely supported, and enjoy being part of a great team?
8 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
8 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
8 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
8 day(s) ago
Patient Services Administrator
Red House Surgery
North East England
GBP 12 - 14 per year
Admin and Clerical
Job summary Job description We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical...
8 day(s) ago
Pharmacy Technician
Coast & Country Primary Care Network
North East England
GBP 14 - 15 per year
Pharmacist
Job summary Are you a qualified Pharmacy Technician looking to make a real difference in patient care?
8 day(s) ago
Pharmacy Technician
Coast & Country Primary Care Network
North East England
GBP 14 - 15 per year
Pharmacist
Job summary Are you a qualified Pharmacy Technician looking to make a real difference in patient care?
8 day(s) ago
Salaried GP
Redgate Medical Centre
North East England
GP/General Practitioner
Job summary Looking for a salaried GP role where you can do your best work, feel genuinely supported, and enjoy being part of a great team?
8 day(s) ago
Salaried GP
Redgate Medical Centre
North East England
GP/General Practitioner
Job summary Looking for a salaried GP role where you can do your best work, feel genuinely supported, and enjoy being part of a great team?
8 day(s) ago
PCN Clinical Pharmacist
Mosaic Primary Care Network
North East England
Pharmacist
Job summary Mosaic Healthcare consists of 3 practices (Crown Heights Medical Centre, Odiham & Old Basing Health Centres and Bramblys Grange Medical Practice)...
8 day(s) ago
PCN Clinical Pharmacist
Mosaic Primary Care Network
North East England
Pharmacist
Job summary Mosaic Healthcare consists of 3 practices (Crown Heights Medical Centre, Odiham & Old Basing Health Centres and Bramblys Grange Medical Practice)...
8 day(s) ago
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery
North East England
GBP 0 - 27,007 per year
Support Staff
Job summary To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
8 day(s) ago
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery
North East England
GBP 0 - 27,007 per year
Support Staff
Job summary To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
8 day(s) ago
Receptionist
The Golborne Medical Centre – Dr Ramasamy Practice
North East England
GBP 12 - 13 per year
Admin and Clerical
Job summary Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team.
8 day(s) ago
Receptionist
The Golborne Medical Centre – Dr Ramasamy Practice
North East England
GBP 12 - 13 per year
Admin and Clerical
Job summary Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team.
8 day(s) ago
Medical Receptionist
Betts Avenue Medical Centre
North East England
Admin and Clerical
Job summary In order to strengthen our admin team, we are looking for a Medical Receptionist to join the practice.
8 day(s) ago
Medical Receptionist
Betts Avenue Medical Centre
North East England
Admin and Clerical
Job summary In order to strengthen our admin team, we are looking for a Medical Receptionist to join the practice.
8 day(s) ago
Sleep Specialist Nurse
Great Western Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Hours: 15 per week Salary: £15,983 - £19,246 per annum Are you an experienced nurse with good respiratory knowledge looking for the next challenge?
8 day(s) ago
Sleep Specialist Nurse
Great Western Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Hours: 15 per week Salary: £15,983 - £19,246 per annum Are you an experienced nurse with good respiratory knowledge looking for the next challenge?
8 day(s) ago
Health Care Assistant - Ward 3E - B3
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary An exciting opportunity has arisen for a dynamic HCA to join the dedicated and highly-skilled Team of Nursing and Medical Staff on Ward 3E Gynaec...
8 day(s) ago
Health Care Assistant - Ward 3E - B3
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary An exciting opportunity has arisen for a dynamic HCA to join the dedicated and highly-skilled Team of Nursing and Medical Staff on Ward 3E Gynaec...
8 day(s) ago
Staff Nurse - Ward 5C
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting opportunity has become available to join Ward 5C as a Staff Nurse.
8 day(s) ago
Staff Nurse - Ward 5C
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting opportunity has become available to join Ward 5C as a Staff Nurse.
8 day(s) ago
Assistant HR Business Partner
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary We are the largest Lead Employer in the country employing approximately 13,000 Post Graduate Doctors and Dentists in specialty training across a...
8 day(s) ago
Assistant HR Business Partner
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary We are the largest Lead Employer in the country employing approximately 13,000 Post Graduate Doctors and Dentists in specialty training across a...
8 day(s) ago
Senior Health Care Assistant - Dermatology
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Our Dermatology Outpatient Department are seeking to recruit a Senior Healthcare Assistant.
8 day(s) ago
Senior Health Care Assistant - Dermatology
Mersey and West Lancashire Teaching Hospitals NHS Trust
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Our Dermatology Outpatient Department are seeking to recruit a Senior Healthcare Assistant.
8 day(s) ago
Posted 7 day(s) ago
Reference: 2365656
Job summary
About Us
We are a friendly, well-established GP practice with a strong reputation for excellence in patient care and teamwork. Our practice consistently scores highly inQOF,patient satisfaction surveys, and maintainsexcellent staff retention- a true reflection of the supportive, collaborative environment we've built over the years.
You'll be joining a diverse and dynamic team comprisingGP partners, salaried GPs, clinical pharmacists, practice nurses, HCAs, a First Contact Physio, and an in-house counselling service, all working closely together to deliver high-quality, patient-centred care.
We value every team members contribution, encourage innovation, and offer a welcoming environment where newly qualified GPs can thrive.
Main duties of the job
About the Role
We are looking for an enthusiastic and motivatedSalaried GPwho qualifies under theARRS scheme- please feel free to contact us if you would like any additional clarifications on this. This is an excellent opportunity to join a supportive team that prioritises patient care and wellbeing. We hold weekly meetings where cases are discussed openly, fostering shared learning and providing a supportive space to voice ideas and concerns - ensuring you feel valued both clinically and personally.
Key details:
- 6 sessions per week(Wednesday, Thursday and Friday)
- Equal share ofDocman, blood results, and prescription requests
- Participation in ouron-call rota
- Home Visits
- Study Leave1 week pro rata
About us
What We Offer
- Supportive and approachable partners
- Dedicated admin and management support team
- Opportunities for professional development
- Excellent multidisciplinary team working
- High levels of patient satisfaction and QOF achievement
- Low turnover, stable, and friendly practice environment
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£10,500 to £11,000 a session 10.5-11K per session
Contract
Permanent
Working pattern
Part-time
Reference number
A4469-26-0002
Job locations
10 - 12 Middleton Hall Road
Kings Norton
Birmingham
B30 1BY
United Kingdom
5 The Square
Alvechurch
Birmingham
B48 7LA
United Kingdom
Job description
Job responsibilities
Who Were Looking For
- AGP eligible for ARRS funding -(i.e. without a substantive post) - please feel free to contact us if you would like any additional clarifications on this.
- A team player with a commitment to high-quality, holistic patient care
- Someone who values continuity, communication, and compassion
- Willingness to contribute to all aspects of practice life
Job description Job responsibilities Who Were Looking ForAGP eligible for ARRS funding -(i.e. without a substantive post) - please feel free to contact us if you would like any additional clarifications on this. A team player with a commitment to high-quality, holistic patient care Someone who values continuity, communication, and compassion Willingness to contribute to all aspects of practice life
Person Specification
Qualifications
Essential
- We are looking for an enthusiastic and motivated Salaried GP who qualifies under the ARRS scheme (i.e. without a substantive post) - please feel free to contact us if you would like any additional clarifications on this. This is an excellent opportunity to join a supportive team that prioritises patient care and wellbeing. We hold weekly meetings where cases are discussed openly, fostering shared learning and providing a supportive space to voice ideas and concerns - ensuring you feel valued both clinically and personally.
Person Specification Qualifications Essential We are looking for an enthusiastic and motivated Salaried GP who qualifies under the ARRS scheme (i.e. without a substantive post) - please feel free to contact us if you would like any additional clarifications on this. This is an excellent opportunity to join a supportive team that prioritises patient care and wellbeing. We hold weekly meetings where cases are discussed openly, fostering shared learning and providing a supportive space to voice ideas and concerns - ensuring you feel valued both clinically and personally.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northwood Medical Centre
Address
10 - 12 Middleton Hall Road
Kings Norton
Birmingham
B30 1BY
United Kingdom
Employer's website
https://northwoodandalvechurch.gpsurgery.net/ (Opens in a new tab)
Employer details
Employer name
Northwood Medical Centre
Address
10 - 12 Middleton Hall Road
Kings Norton
Birmingham
B30 1BY
United Kingdom
Employer's website
https://northwoodandalvechurch.gpsurgery.net/ (Opens in a new tab)
Apply Now
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Salaried GP (1 Year Maternity Cover)
Oakwood Lane Medical Practice View all jobs
Posted 7 day(s) ago
Reference: 2365629
Job summary
Oakwood Lane Medical Practice has a great opportunity for a GP to join our team for 7 sessions per week, to include Thursday and Friday. The post is for 12 months to cover a maternity leave and will run from 23 November 2026 to December 2027.
In addition to a competitive salary, NHS Pension and working with a supportive team, working as a GP at Oakwood Lane Medical Practice has other benefits:
- All GP appointment requests are triaged by our Appointment Hub
- Home visits are infrequent
- We employ a talented Mental Health Practitioner, specifically for our patients. GPs can refer directly into them.
- We are seeking ways to minimise the number of letters sent to GPs by remodelling our existing workflow processes
- A team of great PCN Pharmacists who cover Meds reviews including polypharmacy.
- A PCN team to support our Care Homes.
- A proactive PCN team who focus on supporting the severely frail population.
- Extended Access support - Healthy Minds practitioner, Virtual MSK & meds management, Saturday Hub on site with GP / Nurse/HCA appointments run by Leeds GP Confederation.
- Fortnightly clinical meetings, daily coffee catch up meetings and shared lunch on Fridays
If you have a desire to make a real difference to those living with acute illness and chronic disease and work with a fantastic bunch of people, please apply.
Main duties of the job
Conducting face to face and virtual appointments
Processing PATCHS clinical queries and telephone triage
Participating in the on call rota and the triage lead in the Appointment Hub
Admin - arising directly from your caseload (referrals, investigations, results) and indirectly (reports, medicals, etc)
Support and debrief for junior doctors and medical students.
Visits when required
About us
We are a creative, energetic and innovative practice with strong links to the wider health and social care system. We also play a leading role within our Primary Care Network.
We operate in a large and modern purpose built medical centre with free parking in the LS8 area of Leeds.
We consider ourselves a friendly and inclusive practice and we are very proud of the fact that our people are diverse and come from a broad mix of backgrounds.
Our skill mix is equally diverse. In addition to 11 GPs, 3 nurses, 2 Health Care Assistants and a Phlebotomist, we also have our own Pharmacy Technician and Mental Health Practitioner.
We are proud to have become a training practice and are currently supporting ST1 and FY2 Junior Doctors, as well as Year 1,2 & 3 medical students.
The clinical team are supported by a talented team of receptionists and administrators led by a Business Manager, Practice Manager and Asst Practice Manager and two Reception Supervisors.
If you would like to know more about our organisation please feel free to contact us directly for an informal chat or visit so you can see for yourself our working environment and meet the team at Oakwood Lane Medical Practice.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£10,500 to £11,600 a session depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A1168-26-0011
Job locations
2 Amberton Terrace
Gipton
Leeds
West Yorkshire
LS8 3BZ
United Kingdom
Job description
Job responsibilities
- Undertake a variety of duties, including surgery consultations, telephone consultations, video consultations and queries
- Share of oncall days and lead for Appointment Hub triage.
- Visiting patients at home when required
- Checking and signing repeat prescriptions when required
- Dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- Support and debrief of junior doctors and medical students.
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Job description
Job responsibilities
- Undertake a variety of duties, including surgery consultations, telephone consultations, video consultations and queries
- Share of oncall days and lead for Appointment Hub triage.
- Visiting patients at home when required
- Checking and signing repeat prescriptions when required
- Dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- Support and debrief of junior doctors and medical students.
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Person Specification
Qualifications
Essential
- GMC registration
- Licence to practice as a General Practitioner
Person Specification
Qualifications
Essential
- GMC registration
- Licence to practice as a General Practitioner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Oakwood Lane Medical Practice
Address
2 Amberton Terrace
Gipton
Leeds
West Yorkshire
LS8 3BZ
United Kingdom
Employer's website
https://www.oakwoodlanemedical.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oakwood Lane Medical Practice
Address
2 Amberton Terrace
Gipton
Leeds
West Yorkshire
LS8 3BZ
United Kingdom
Employer's website
https://www.oakwoodlanemedical.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
LS25-26 PCN Care Co-ordinator
South and East Leeds GP Group View all jobs
Posted 7 day(s) ago
Reference: 2365602
Job summary
HOURS: 30 hours per week
ACCOUNTABLE TO: Operations Team Leader
HOSTED BY: South East Leeds GP Group
SALARY: £25000 Pro Rata Per Annum
PLACE OF WORK: GP Practices across our PCN
THE OPPORTUNITY
This role will be hosted by South East Leeds GP Group and will be based in the LS25 LS26 Primary Care Network (PCN).
LS25/26 PCN has a patient population of circa 75,000 across 7 practices:
Garforth Medical Centre
Gibson Lane Practice
Kippax Hall Surgery
Lofthouse Surgery
Moorfield House Surgery
Nova Scotia Medical Centre
Oulton Medical Centre
Applicants must be available to work on Wednesdays as this is an essential requirement for the role.
Main duties of the job
Our Care Coordinators will play an important role within the PCN to reduce health inequalities and support meeting our PCN and practice targets. They will be working closely with practice and PCN staff to identify, engage with and proactively coordinate personalised care and support planning for the most vulnerable people in our community, including the frail/elderly, people living with severe mental illness or learning disabilities, and those with long-term health conditions.
As well as being linked with individual practices they will work together as a team. This will include sharing learning and best practise both within the team and across the PCN.
Support with patient engagement, which will include ensuring that information is accessible for all and having conversations with patients and carers to increase understanding, alleviate concerns and increase engagement and self-management.
To support people in preparing for or following-up clinical conversations they have with primary care professionals (including health checks) to enable them to be actively involved in managing their care and supported to make choices that are right for them. You will use knowledge of health and social services available in the locality, including those offered by the community and voluntary sector, to link people up with these and help them overcome any barriers they might encounter. The aim is to help people improve their quality of life and avoid unplanned hospital admissions.
See attached.
About us
We are a dynamic, forward thinking PCN team who are passionate about developing and delivering excellent quality local services to meet the needs of our patients. Please have a look at our website to find out more about our team, projects, services and partners. (www.ls2526pcn.co.uk)
We are very excited to be recruiting another Care Coordinator to join our PCN team. We currently have 6 Care Coordinators, and the rest of our PCN staff include pharmacists, pharmacy technicians, trainee pharmacist, paramedics, Health Care Assistant/Social prescribers (doing home visits and support for housebound patients), health and wellbeing coach, physiotherapists, admiral (dementia) nurse and nurse associate.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£25,000 a year Pro Rata Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
U0053-26-0033
Job locations
Hosted Employment Address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Job description
Job responsibilities
Provide admin support to multidisciplinary meetings including taking minutes.
Utilise GP Practice clinical systems (SystmOne) and population health data to proactively identify relevant cohorts of patients to deliver personalised care.
Support patients within these cohorts to access health checks and other health services.
Liaise with other key stakeholders as needed for the collective benefit of the patient including but not limited to GPs, nurses, pharmacists and other support staff from within the PCN practices or from other provider organisations.
Assist patients and carers in managing their own needs, answering their queries and supporting them to address their needs.
Communicate effectively and sensitively using language appropriate to the patient and their carer and their level of understanding.
Provide accurate, impartial information, support and guidance to patients and their carers to enable them to make choices about their care.
Raise awareness of shared decision making and decision support tools, and assist patients to be more prepared for shared decision making conversations.
To provide coordination and navigation for patients and their carers across health and social care services, where appropriate linking with social prescribers and other patient link workers in the PCN.
Work in partnership with key providers in the local community to enable improved access to services for patients.
Work with practices to support delivery of any national and local targets with regard to the GP contract e.g. PCN DES and I&IF.
Support the delivery of the E-Falls Pilot Scheme, including identifying eligible patients, contacting patients, coordinating appointments, monitoring engagement, and maintaining accurate records.
Coordinate administration for Extended Access Saturday Clinics, including contacting patients to confirm attendance and manage cancellations.
Support DOAC (Direct Oral Anticoagulant) Clinics by sending patient questionnaires, monitoring responses, booking patients into clinics where required, and ensuring timely follow-up.
Provide administrative support for the Leg Club Service by accurately updating and maintaining patient records with information received from Leg Club appointments and interventions.
Support the delivery of GLP-1 Weight Management Clinics, including contacting patients, arranging appointments, recording heights and weights, coordinating blood tests, maintaining accurate records, and supporting ongoing patient monitoring.
Personal & Professional development
Maintain continued education by attendance at courses as deemed essential for professional development.
Participation in annual appraisal review.
Maintaining a record of own personal and/or professional development.
See attached for more information.
Job description Job responsibilities Provide admin support to multidisciplinary meetings including taking minutes. Utilise GP Practice clinical systems (SystmOne) and population health data to proactively identify relevant cohorts of patients to deliver personalised care. Support patients within these cohorts to access health checks and other health services. Liaise with other key stakeholders as needed for the collective benefit of the patient including but not limited to GPs, nurses, pharmacists and other support staff from within the PCN practices or from other provider organisations. Assist patients and carers in managing their own needs, answering their queries and supporting them to address their needs. Communicate effectively and sensitively using language appropriate to the patient and their carer and their level of understanding. Provide accurate, impartial information, support and guidance to patients and their carers to enable them to make choices about their care. Raise awareness of shared decision making and decision support tools, and assist patients to be more prepared for shared decision making conversations. To provide coordination and navigation for patients and their carers across health and social care services, where appropriate linking with social prescribers and other patient link workers in the PCN. Work in partnership with key providers in the local community to enable improved access to services for patients. Work with practices to support delivery of any national and local targets with regard to the GP contract e.g. PCN DES and I&IF. Support the delivery of the E-Falls Pilot Scheme, including identifying eligible patients, contacting patients, coordinating appointments, monitoring engagement, and maintaining accurate records. Coordinate administration for Extended Access Saturday Clinics, including contacting patients to confirm attendance and manage cancellations. Support DOAC (Direct Oral Anticoagulant) Clinics by sending patient questionnaires, monitoring responses, booking patients into clinics where required, and ensuring timely follow-up. Provide administrative support for the Leg Club Service by accurately updating and maintaining patient records with information received from Leg Club appointments and interventions. Support the delivery of GLP-1 Weight Management Clinics, including contacting patients, arranging appointments, recording heights and weights, coordinating blood tests, maintaining accurate records, and supporting ongoing patient monitoring.Personal & Professional development Maintain continued education by attendance at courses as deemed essential for professional development. Participation in annual appraisal review. Maintaining a record of own personal and/or professional development.See attached for more information.
Person Specification
Qualifications
Essential
- GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent).
Desirable
- ECDL or other equivalent IT qualification.
- NVQ Level 3 in a health or social care related discipline (or equivalent
- experience).
Experience
Essential
- Relevant experience of working within a similar role, ideally within General Practice.
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Experience of providing and receiving complex, sensitive information.
Desirable
- Use of SystmOne.
- Experience of working with people who may face health inequalities e.g. living with frailty, people with living with learning disabilities or severe mental illness, and/or carers.
Skills and Knowledge
Essential
- Experience of working in health, social care or other support roles which are in direct contact with people, families or carers.
- Administrative duties including preparing for meetings and writing minutes.
- Has attention to details, able to work accurately, identifying errors quickly and easily.
- For more details see attached.
Person Specification Qualifications Essential GCSE grade A-C in Maths and English or skills level 2 in Maths and English (or equivalent). Desirable ECDL or other equivalent IT qualification. NVQ Level 3 in a health or social care related discipline (or equivalent experience). Experience Essential Relevant experience of working within a similar role, ideally within General Practice. Insight into how to evaluate own strengths and development needs, seeking advice where appropriate. Experience of providing and receiving complex, sensitive information. Desirable Use of SystmOne. Experience of working with people who may face health inequalities e.g. living with frailty, people with living with learning disabilities or severe mental illness, and/or carers. Skills and Knowledge Essential Experience of working in health, social care or other support roles which are in direct contact with people, families or carers. Administrative duties including preparing for meetings and writing minutes. Has attention to details, able to work accurately, identifying errors quickly and easily. For more details see attached.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Employment Address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Employment Address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)
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Posted 7 day(s) ago
Reference: 2365596
Job summary
Embrace Medical Centre and Martlesham Heath Surgery are seeking a Lead Practice Nurse toprovide clinical leadership and day-to-day management of the practice nursing team, including Practice Nurses and Healthcare Assistants (HCAs).
Working as a senior member of the practice multidisciplinary team, the post holder will provide expert clinical care alongside leadership and oversight of the nursing service. They will support the development of the nursing team, ensuring appropriate standards of clinical practice, competency, training and professional development are maintained.
Main duties of the job
- Providing day-to-day leadership, supervision and support to the nursing team.
- Supporting staff development, competency assessment and training.
- Coordinating nursing rotas and clinical cover to support safe service delivery.
- Delivering clinical care including long-term condition management, health promotion, preventative care, immunisations, screening and treatment room services.
- Supporting care for patients with complex and long-term conditions, including older, frail and housebound patients.
- Leading and supporting Infection Prevention and Control (IPC).
- Supporting clinical governance, audit, quality improvement and evidence-based practice.
- Maintaining appropriate clinical standards, policies, protocols and procedures.
- Working with the Practice Management Team to support CQC, NHS and professional requirements.
- Working collaboratively with GPs and the wider multidisciplinary team to provide coordinated patient care.
- Supporting the development and improvement of nursing services in response to patient needs and national guidance.
- Acting as a clinical role model and promoting a positive learning environment.
About us
We are a small but passionate and close knit surgery located in Kesgrave, surrounded by affluent and prosperous areas on the outskirts of Ipswich. Our staff and patients are held with the upmost importance and we strive daily to look after them to the highest possible standard. All staff from clinical to non-clinical are offered a well-balanced workload and have full access to a supportive team both in and out of their specialist area.
Embrace Medical Centre itself is a practice using SystmOne clinical system. We are pleased to announce our connection with the new Wolsey PCN, this new collaboration is between a select number of GP practices within the local area.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
30036
Job locations
23 The Square Martlesham Heath
Ipswich
Suffolk
IP5 3SL
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications
Essential
- Registered Nurse with current registration with the Nursing and Midwifery Council (NMC).
Desirable
- Independent Nurse Prescriber qualification.
- Family Planning/contraception qualification.
- Mentor, teaching or practice assessor qualification.
- Postgraduate qualification in a relevant area, such as Chronic Disease Management, Primary Care or Advanced Practice.
- Relevant leadership or management qualification.
Experience
Essential
- Relevant experience and training in general practice nursing.
- Evidence of continuing professional development relevant to the role.
- Current training/competence in Infection Prevention and Control.
- Significant experience working as a Practice Nurse within primary care.
- Experience of providing clinical leadership and supporting or leading a nursing team.
- Experience of working autonomously and managing a varied clinical workload.
- Experience of chronic disease management and preventative healthcare.
- Experience of Infection Prevention and Control within a healthcare setting.
- Experience of managing and coordinating care for older, frail and housebound patients.
- Experience of supporting staff development, training or competency assessment.
- Experience of clinical audit, quality improvement or service development.
- Experience of working collaboratively within a multidisciplinary team.
Desirable
- Experience of leading or implementing quality improvement initiatives.
- Experience of developing or reviewing clinical policies, protocols or procedures.
- Experience of clinical risk management and significant/near-miss event review.
- Experience of supporting CQC or other regulatory requirements.
- Experience of managing nursing rotas or clinical resources.
Person Specification
Qualifications
Essential
- Registered Nurse with current registration with the Nursing and Midwifery Council (NMC).
Desirable
- Independent Nurse Prescriber qualification.
- Family Planning/contraception qualification.
- Mentor, teaching or practice assessor qualification.
- Postgraduate qualification in a relevant area, such as Chronic Disease Management, Primary Care or Advanced Practice.
- Relevant leadership or management qualification.
Experience
Essential
- Relevant experience and training in general practice nursing.
- Evidence of continuing professional development relevant to the role.
- Current training/competence in Infection Prevention and Control.
- Significant experience working as a Practice Nurse within primary care.
- Experience of providing clinical leadership and supporting or leading a nursing team.
- Experience of working autonomously and managing a varied clinical workload.
- Experience of chronic disease management and preventative healthcare.
- Experience of Infection Prevention and Control within a healthcare setting.
- Experience of managing and coordinating care for older, frail and housebound patients.
- Experience of supporting staff development, training or competency assessment.
- Experience of clinical audit, quality improvement or service development.
- Experience of working collaboratively within a multidisciplinary team.
Desirable
- Experience of leading or implementing quality improvement initiatives.
- Experience of developing or reviewing clinical policies, protocols or procedures.
- Experience of clinical risk management and significant/near-miss event review.
- Experience of supporting CQC or other regulatory requirements.
- Experience of managing nursing rotas or clinical resources.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Careers
Address
23 The Square Martlesham Heath
Ipswich
Suffolk
IP5 3SL
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
23 The Square Martlesham Heath
Ipswich
Suffolk
IP5 3SL
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
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Posted 7 day(s) ago
Reference: 2365524
Job summary
About the role
We are looking for an enthusiastic, friendly and organised Care Co-ordinator to join our Care Navigation Team.
As a key member of our team, you will be one of the first points of contact for our patients. You will help patients access the right service or clinician, provide a welcoming and professional service, and ensure that our administrative processes run smoothly.
This is an excellent opportunity for someone who enjoys working with people, is able to remain calm and professional in a busy environment, and takes pride in providing excellent patient service.
We are looking for someone who is:
- Friendly, approachable and professional.
- An excellent communicator who enjoys working with patients and colleagues.
- Organised and able to prioritise effectively in a busy environment.
- Accurate and conscientious, particularly when handling patient information.
- Comfortable working as part of a multidisciplinary team.
- Able to demonstrate empathy, patience and a commitment to providing excellent patient care.
- Reliable, flexible and willing to contribute positively to the wider Practice team.
We welcome applications for both part-time and full-time hours
Previous experience within general practice or a healthcare setting would be beneficial, although we are also interested in hearing from candidates who have the right skills, attitude and commitment to learn and develop within the role.
Main duties of the job
Main duties of the role
The successful candidate will be responsible for:
- Providing a friendly, efficient and effective care navigation service to patients and visitors.
- Dealing with general enquiries and assisting patients with appointments and other Practice services.
- Managing patients who require urgent attention in an appropriate and efficient manner.
- Supporting new patients with Practice arrangements, registration procedures and requirements.
- Processing home visit requests in accordance with Practice policy, accurately recording all relevant information and referring requests to the appropriate clinician.
- Receiving and making telephone calls, ensuring messages are recorded accurately and passed to the appropriate member of the team promptly.
- Updating patient information and electronic records accurately and in accordance with data protection legislation.
- Processing prescriptions in line with Practice procedures.
- Maintaining accurate and up-to-date electronic patient records.
- Advising patients of charges for private services, processing payments, issuing receipts and completing relevant documentation.
- Assisting with opening and closing the Practice when required, including activating/deactivating the alarm and ensuring the premises are secure.
About us
About us
We are a large, friendly and well-established GP Practice serving approximately 14,700 patients across two sites in Farnworth. Both sites are within close proximity of each other and are easily accessible by local motorway and public transport links.
We are proud of our supportive, well-organised and relaxed working environment, where teamwork is at the heart of everything we do. We are rated Good by the CQC in all areas and are proud of the service we provide to our patients and the achievements of our team.
Our multidisciplinary clinical team includes GPs, Advanced Practitioners, nurses, paramedics and pharmacists, supported by a dedicated administrative team including secretaries, administrators and care co-ordinators.
Why join us?
We believe our staff are our greatest asset. You will be joining a friendly and supportive team where new colleagues are welcomed and valued.
You will have the opportunity to work alongside a wide range of clinical and administrative professionals within a well-established Practice, contributing to the delivery of high-quality care to our local community.
If you are looking for a rewarding role where no two days are the same, you enjoy helping people and would like to become part of a welcoming and supportive team, we would love to hear from you!
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2809-26-0002
Job locations
Stonehill Medical Centre
Piggott Street
Farnworth
Bolton
BL4 9QZ
United Kingdom
Job description
Job responsibilities
Job Summary
As a Care Co-ordinator, you will be an important first point of contact for our patients, providing a friendly, professional and efficient service. You will support patients in accessing the most appropriate service or healthcare professional while ensuring the smooth day-to-day running of the Practice.
The role involves a combination of patient-facing, administrative and telephone duties, including managing appointments and enquiries, processing home visit requests and prescriptions, updating patient records and supporting patients with Practice procedures and services.
You will need to communicate confidently and sensitively with patients, including those who may be distressed or require urgent assistance. Accuracy, confidentiality and a commitment to following Practice policies and procedures are essential.
We are looking for someone who is friendly, organised, flexible and reliable, with excellent communication and interpersonal skills. You should be comfortable working both independently and as part of a multidisciplinary team, be able to prioritise your workload and remain calm under pressure.
Previous experience working with the public and in an administrative role is essential. Experience within a healthcare or general practice setting, together with knowledge of SystmOne, would be advantageous.
The successful candidate will be committed to our Practice values of respect, kindness, honesty, teamwork, inclusivity and continuous learning, and will contribute positively to creating a welcoming experience for both patients and colleagues.
The role may require flexibility across our two Practice sites and occasional work outside core office hours.
What can we offer you?
You will be joining a friendly, supportive and welcoming team where your contribution is valued and you will have the opportunity to make a real difference to our patients and the local community. We offer a positive and relaxed working environment, with the opportunity to work alongside an experienced multidisciplinary team and develop your knowledge and skills within general practice. We are committed to supporting our staff, encouraging teamwork and creating a workplace where people feel respected, valued and part of the Practice. With two sites close to each other and excellent local transport links, we offer a convenient and rewarding place to work. Most importantly, you will become part of a team that takes pride in providing a high-quality service and supporting one another.
Job description Job responsibilities Job SummaryAs a Care Co-ordinator, you will be an important first point of contact for our patients, providing a friendly, professional and efficient service. You will support patients in accessing the most appropriate service or healthcare professional while ensuring the smooth day-to-day running of the Practice.The role involves a combination of patient-facing, administrative and telephone duties, including managing appointments and enquiries, processing home visit requests and prescriptions, updating patient records and supporting patients with Practice procedures and services.You will need to communicate confidently and sensitively with patients, including those who may be distressed or require urgent assistance. Accuracy, confidentiality and a commitment to following Practice policies and procedures are essential.We are looking for someone who is friendly, organised, flexible and reliable, with excellent communication and interpersonal skills. You should be comfortable working both independently and as part of a multidisciplinary team, be able to prioritise your workload and remain calm under pressure.Previous experience working with the public and in an administrative role is essential. Experience within a healthcare or general practice setting, together with knowledge of SystmOne, would be advantageous.The successful candidate will be committed to our Practice values of respect, kindness, honesty, teamwork, inclusivity and continuous learning, and will contribute positively to creating a welcoming experience for both patients and colleagues.The role may require flexibility across our two Practice sites and occasional work outside core office hours.What can we offer you?You will be joining a friendly, supportive and welcoming team where your contribution is valued and you will have the opportunity to make a real difference to our patients and the local community. We offer a positive and relaxed working environment, with the opportunity to work alongside an experienced multidisciplinary team and develop your knowledge and skills within general practice. We are committed to supporting our staff, encouraging teamwork and creating a workplace where people feel respected, valued and part of the Practice. With two sites close to each other and excellent local transport links, we offer a convenient and rewarding place to work. Most importantly, you will become part of a team that takes pride in providing a high-quality service and supporting one another.
Person Specification
Qualifications
Essential
- Qualifications
- - GCSE English and Maths at Grade C/4 or above.
- Experience
- - Experience of working with the general public.
- - Experience of carrying out administrative duties.
- Skills
- - Excellent written and verbal communication skills.
- - Clear, polite and courteous telephone manner.
- - Strong general IT skills.
- - Effective time management and organisational skills.
- - Ability to work effectively both as part of a team and independently.
- - Good interpersonal skills.
- - Good problem-solving and analytical skills.
- - Ability to follow policies and procedures.
- Personal Qualities
- - Polite, confident and approachable.
- - Flexible and co-operative.
- - Motivated and enthusiastic.
- - Able to use initiative and judgement, including knowing when to seek advice or assistance.
- - Forward-thinking and proactive.
- - High levels of integrity and loyalty.
- - Sensitive and empathetic when dealing with patients in distressing situations.
- - Ability to work effectively under pressure.
- - Positive attitude and willingness to contribute to the Practice team.
- Other Requirements
- - Flexibility to work outside core office hours when required.
- - Willingness to undertake a Disclosure and Barring Service (DBS) check.
- - Ability to maintain confidentiality at all times.
Desirable
- Qualifications
- - A-levels, equivalent qualification or higher, with relevant experience.
- Experience
- - Experience of working in a healthcare setting.
- - Customer service experience, skills or training.
- Skills
- - Experience of using **SystmOne**.
Person Specification Qualifications Essential Qualifications - GCSE English and Maths at Grade C/4 or above. Experience - Experience of working with the general public. - Experience of carrying out administrative duties. Skills - Excellent written and verbal communication skills. - Clear, polite and courteous telephone manner. - Strong general IT skills. - Effective time management and organisational skills. - Ability to work effectively both as part of a team and independently. - Good interpersonal skills. - Good problem-solving and analytical skills. - Ability to follow policies and procedures. Personal Qualities - Polite, confident and approachable. - Flexible and co-operative. - Motivated and enthusiastic. - Able to use initiative and judgement, including knowing when to seek advice or assistance. - Forward-thinking and proactive. - High levels of integrity and loyalty. - Sensitive and empathetic when dealing with patients in distressing situations. - Ability to work effectively under pressure. - Positive attitude and willingness to contribute to the Practice team. Other Requirements - Flexibility to work outside core office hours when required. - Willingness to undertake a Disclosure and Barring Service (DBS) check. - Ability to maintain confidentiality at all times. Desirable Qualifications - A-levels, equivalent qualification or higher, with relevant experience. Experience - Experience of working in a healthcare setting. - Customer service experience, skills or training. Skills - Experience of using **SystmOne**.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stonehill Medical Centre
Address
Stonehill Medical Centre
Piggott Street
Farnworth
Bolton
BL4 9QZ
United Kingdom
Employer's website
https://www.stonehillmedicalcentre.nhs.uk (Opens in a new tab)
Employer details
Employer name
Stonehill Medical Centre
Address
Stonehill Medical Centre
Piggott Street
Farnworth
Bolton
BL4 9QZ
United Kingdom
Employer's website
https://www.stonehillmedicalcentre.nhs.uk (Opens in a new tab)
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Posted 7 day(s) ago
Reference: 2365520
Job summary
We are looking to recruit to the post of clinical pharmacist, to work at Bugbrooke Medical Practice for 2-3 days per week.
Bugbrooke Medical Practice work alongside the Integrated Care Board, Blue Primary Care Network and Northamptonshire Rural East & South Neighbourhood to keep local services connected.
Vision and mission
To be a trusted provider in healthcare, delivering exceptional, personalised care rooted in continuous learning, clinical excellence and community engagement
Main duties of the job
The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
The post holder will provide support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patient in the GP practice.
The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.
The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies, so requires motivation and passion to deliver an excellent service within general practice.
About us
Blue PCN is made up of a group of GP practices working together, in partnership.
Our Team includes Clinical Pharmacists, First Contact Physiotherapists, Care Coordinators and Social Prescribing Link Workers who work within our below member practices:
Park Avenue & Kings Heath Medical Centre
Bugbrooke Medical Practice
Brook Medical Centre
County Surgery
The Crescent Medical Centre
Rushden Medical Practice
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A6052-26-0000
Job locations
Bugbrooke Medical Centre
Levitts Road
NORTHAMPTON
NN7 3QN
United Kingdom
Job description
Job responsibilities
Key duties and responsibilities
Patient facing Long term condition clinics
See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g. COPD, asthma)
Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e. medicines optimisation)
Make appropriate recommendations to GPs for medicine improvement.
Patient facing Clinical Medication Review
Undertake clinical medication reviews with patients and produce recommendations on prescribing and monitoring.
Patient facing care home medication reviews
Undertake clinical medication reviews with patients and produce recommendations on prescribing and monitoring. Work with care home staff to improve safety of medicines ordering and administration.
Patient facing domiciliary clinical medication review
Undertake clinical medication reviews with patients and produce recommendations on prescribing and monitoring. Attend and refer patients to multidisciplinary case conferences.
Management of common/minor/self limiting ailments
Managing caseload of patients with common/minor/self-limiting ailments while working within a scope of practice and limits of competence
Signposting to community pharmacy and referring to GPs or other healthcare professionals where appropriate.
Patient facing medicines support
Provide patient facing clinics for those with questions, queries and concerns about their medicines in the practice.
Telephone medicines support
Provide a telephone help line for patients with questions, queries and concerns about their medicines.
Medicine information to practice staff and patients
Answers relevant medicine-related enquiries from GPs, other practice staff, other healthcare teams (e.g. community pharmacy) and patients with queries about medicines
Suggesting and recommending solutions
Providing follow up for patients to monitor the effect of any changes.
Unplanned hospital admissions
Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews
Put in place changes to reduce the prescribing of these medicines to highrisk patient groups.
Management of medicines at discharge from hospital
To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge
Set up and manage systems to ensure continuity of medicines supply to highrisk groups of patients (e.g. those with medicine compliance aids or those in care homes).
Signposting
Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.
Repeat prescribing
Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review
Ensure patients have appropriate monitoring tests in place when required.
Risk stratification
Identification of cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches. This might include risks that are patient related, medicine related, or both.
Service development
Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advice on treatment pathways and patient information leaflets).
Information management
Analyse, interpret and present medicines data to highlight issues and risks to support decision making.
Medicines quality improvement
Undertake clinical audits of prescribing in areas directed by the GPs, feedback the results and implement changes in conjunction with the practice team.
Medicines safety
Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.
Implementation of local and national guidelines and formulary recommendations
Monitor practice prescribing against the local health economys RAG list and make recommendations to GPs for medicines that should be prescribed by hospital doctors (red drugs) or subject to shared care (amber drugs)
Assist practices in seeing and maintaining a practice formulary that is hosted on the practices computer system
Auditing practices compliance against NICE technology assessment guidance
Provide newsletters or bulletins on important prescribing messages.
Education and Training
Provide education and training to primary healthcare team on therapeutics and medicines optimisation.
Care Quality Commission
Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved.
Public health
To support public health campaigns
To provide specialist knowledge on all public health programmes available to the general public.
Collaborative Working Relationships
Recognises the roles of other colleagues within the organisation and their role to patient care
Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. CCGs)
Demonstrates ability to work as a member of a team
Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
Actively work toward developing and maintaining effective working relationships both within and outside the practice and locality
Foster and maintain strong links with all services across locality
Explores the potential for collaborative working and takes opportunities to initiate and
sustain such relationships
Demonstrates ability to integrate general practice with community and hospital
pharmacy teams
Liaises with CCG colleagues including CCG Pharmacists on prescribing related matters to ensure consistency of patient care and benefit
Liaises with CCG pharmacists and Heads of Medicines Management/ Optimisation to benefit from peer support
Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, nurses and other practice staff
Other healthcare professionals including CCG pharmacists, pharmacy technicians, optometrists, dentists, health and social care teams and dieticians etc.
Job description
Job responsibilities
Key duties and responsibilities
Patient facing Long term condition clinics
See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g. COPD, asthma)
Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e. medicines optimisation)
Make appropriate recommendations to GPs for medicine improvement.
Patient facing Clinical Medication Review
Undertake clinical medication reviews with patients and produce recommendations on prescribing and monitoring.
Patient facing care home medication reviews
Undertake clinical medication reviews with patients and produce recommendations on prescribing and monitoring. Work with care home staff to improve safety of medicines ordering and administration.
Patient facing domiciliary clinical medication review
Undertake clinical medication reviews with patients and produce recommendations on prescribing and monitoring. Attend and refer patients to multidisciplinary case conferences.
Management of common/minor/self limiting ailments
Managing caseload of patients with common/minor/self-limiting ailments while working within a scope of practice and limits of competence
Signposting to community pharmacy and referring to GPs or other healthcare professionals where appropriate.
Patient facing medicines support
Provide patient facing clinics for those with questions, queries and concerns about their medicines in the practice.
Telephone medicines support
Provide a telephone help line for patients with questions, queries and concerns about their medicines.
Medicine information to practice staff and patients
Answers relevant medicine-related enquiries from GPs, other practice staff, other healthcare teams (e.g. community pharmacy) and patients with queries about medicines
Suggesting and recommending solutions
Providing follow up for patients to monitor the effect of any changes.
Unplanned hospital admissions
Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews
Put in place changes to reduce the prescribing of these medicines to highrisk patient groups.
Management of medicines at discharge from hospital
To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge
Set up and manage systems to ensure continuity of medicines supply to highrisk groups of patients (e.g. those with medicine compliance aids or those in care homes).
Signposting
Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.
Repeat prescribing
Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review
Ensure patients have appropriate monitoring tests in place when required.
Risk stratification
Identification of cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches. This might include risks that are patient related, medicine related, or both.
Service development
Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advice on treatment pathways and patient information leaflets).
Information management
Analyse, interpret and present medicines data to highlight issues and risks to support decision making.
Medicines quality improvement
Undertake clinical audits of prescribing in areas directed by the GPs, feedback the results and implement changes in conjunction with the practice team.
Medicines safety
Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.
Implementation of local and national guidelines and formulary recommendations
Monitor practice prescribing against the local health economys RAG list and make recommendations to GPs for medicines that should be prescribed by hospital doctors (red drugs) or subject to shared care (amber drugs)
Assist practices in seeing and maintaining a practice formulary that is hosted on the practices computer system
Auditing practices compliance against NICE technology assessment guidance
Provide newsletters or bulletins on important prescribing messages.
Education and Training
Provide education and training to primary healthcare team on therapeutics and medicines optimisation.
Care Quality Commission
Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved.
Public health
To support public health campaigns
To provide specialist knowledge on all public health programmes available to the general public.
Collaborative Working Relationships
Recognises the roles of other colleagues within the organisation and their role to patient care
Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. CCGs)
Demonstrates ability to work as a member of a team
Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
Actively work toward developing and maintaining effective working relationships both within and outside the practice and locality
Foster and maintain strong links with all services across locality
Explores the potential for collaborative working and takes opportunities to initiate and
sustain such relationships
Demonstrates ability to integrate general practice with community and hospital
pharmacy teams
Liaises with CCG colleagues including CCG Pharmacists on prescribing related matters to ensure consistency of patient care and benefit
Liaises with CCG pharmacists and Heads of Medicines Management/ Optimisation to benefit from peer support
Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, nurses and other practice staff
Other healthcare professionals including CCG pharmacists, pharmacy technicians, optometrists, dentists, health and social care teams and dieticians etc.
Person Specification
Qualifications
Essential
- Degree in pharmacy and registration with the General Pharmaceutical Council
- Minimum of 2 years experience as a pharmacist
- Have experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice
- Hold an independent prescribing qualification
- Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to seniors or GPs when appropriate
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines. NB: it is anticipated level of qualification held may vary according to the level of position and the components of the role being carried out.
Knowledge and Skills
Essential
- Leadership:
- Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace
- Demonstrate understanding of, and contributes to, the workplace vision
- Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices
- Demonstrates ability to improve quality within limitations of service reviews yearly progress and develops clear plans to achieve results within priorities set by others
- Demonstrate ability to motivate self to achieve goals
- Promotes diversity and equality in people management techniques and leads by example.
- Management:
- Demonstrate understanding of the implications of national priorities for the team
- and/or service
- Demonstrate understanding of the process for effective resource utilisation
- Demonstrate understanding of, and conforms to, relevant standards of practice
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol
- Follows professional and organisational policies/procedures relating to performance management
- Demonstrate ability to extend boundaries of service delivery within the team.
- Education, Training and Development:
- Understands and demonstrates the characteristics of a role model to members in the team and/or service
- Demonstrates understanding of the mentorship process
- Demonstrates ability to conduct teaching and assessment effectively according to a learning plan with supervision from more experience colleague
- Demonstrates self-development through continuous professional development activity; working alongside senior clinical pharmacist to identifying areas to develop
- Participates in the delivery of formal education programmes
- Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice
- Ensures appropriate clinical supervision is in place to support development.
- Research and Evaluation:
- Demonstrates ability to critically evaluate and review literature
- Demonstrates ability to identify where there is a gap in the evidence base to support practice
- Demonstrates ability to generate evidence suitable for presentations at practice and local level
- Demonstrates ability to apply research evidence base into working place
- Demonstrates understanding of principles of research governance.
- Health and Safety/Risk Management:
- The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System
- The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).
- Equality and Diversity:
- The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
- Respect for Patient Confidentiality:
- The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Person Specification
Qualifications
Essential
- Degree in pharmacy and registration with the General Pharmaceutical Council
- Minimum of 2 years experience as a pharmacist
- Have experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice
- Hold an independent prescribing qualification
- Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to seniors or GPs when appropriate
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines. NB: it is anticipated level of qualification held may vary according to the level of position and the components of the role being carried out.
Knowledge and Skills
Essential
- Leadership:
- Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace
- Demonstrate understanding of, and contributes to, the workplace vision
- Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices
- Demonstrates ability to improve quality within limitations of service reviews yearly progress and develops clear plans to achieve results within priorities set by others
- Demonstrate ability to motivate self to achieve goals
- Promotes diversity and equality in people management techniques and leads by example.
- Management:
- Demonstrate understanding of the implications of national priorities for the team
- and/or service
- Demonstrate understanding of the process for effective resource utilisation
- Demonstrate understanding of, and conforms to, relevant standards of practice
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol
- Follows professional and organisational policies/procedures relating to performance management
- Demonstrate ability to extend boundaries of service delivery within the team.
- Education, Training and Development:
- Understands and demonstrates the characteristics of a role model to members in the team and/or service
- Demonstrates understanding of the mentorship process
- Demonstrates ability to conduct teaching and assessment effectively according to a learning plan with supervision from more experience colleague
- Demonstrates self-development through continuous professional development activity; working alongside senior clinical pharmacist to identifying areas to develop
- Participates in the delivery of formal education programmes
- Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice
- Ensures appropriate clinical supervision is in place to support development.
- Research and Evaluation:
- Demonstrates ability to critically evaluate and review literature
- Demonstrates ability to identify where there is a gap in the evidence base to support practice
- Demonstrates ability to generate evidence suitable for presentations at practice and local level
- Demonstrates ability to apply research evidence base into working place
- Demonstrates understanding of principles of research governance.
- Health and Safety/Risk Management:
- The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System
- The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).
- Equality and Diversity:
- The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
- Respect for Patient Confidentiality:
- The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Blue PCN
Address
Bugbrooke Medical Centre
Levitts Road
NORTHAMPTON
NN7 3QN
United Kingdom
Employer's website
Employer details
Employer name
Blue PCN
Address
Bugbrooke Medical Centre
Levitts Road
NORTHAMPTON
NN7 3QN
United Kingdom
Employer's website
Apply Now
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PA to GP Partners, Practice Manager & Deputy Practice Manager
Readesmoor Medical Group Practice View all jobs
Posted 7 day(s) ago
Reference: 2365463
Job summary
An exciting opportunity has arisen for an experienced, proactive and highly organised Personal Assistant to join Readesmoor Medical Centre.
Providing dedicated support to our GP Partners, Practice Manager and Deputy Practice Manager, you will play an important role in keeping our senior team organised and ensuring key administrative and workforce processes run smoothly.
This is a varied role combining PA and executive support with HR and workforce administration, including recruitment, staff records, training compliance, payroll administration support and trainee administration.
We are looking for someone who enjoys taking ownership, has excellent attention to detail and can confidently manage competing priorities while maintaining discretion and confidentiality.
Support to other managers will only be undertaken where delegated by the Practice Manager or Deputy Practice Manager.
If you enjoy being the person who keeps things organised, follows things through and makes things happen, we would love to hear from you.
Main duties of the job
The postholder will provide dedicated PA and administrative support to the GP Partners, Practice Manager and Deputy Practice Manager, alongside responsibility for key HR and workforce administration.
Main duties include diary and meeting coordination, preparing agendas and minutes, monitoring and following up actions, recruitment and onboarding administration, maintaining staff records, training and compliance monitoring, payroll and workforce reporting support, and GP trainee administration.
The role will also support Practice projects, policies, governance, staff wellbeing initiatives and liaison with external organisations. The successful candidate will need to be highly organised, proactive and able to manage competing priorities while maintaining confidentiality and attention to detail.
Support to other managers will be provided where delegated by the Practice Manager or Deputy Practice Manager.
About us
Readesmoor Medical Centre is a busy, friendly and forward-thinking GP practice committed to delivering high-quality, patient-centred care. Our people are at the heart of our Practice, and we aim to create a positive working environment where teamwork, staff wellbeing, professional development and continuous improvement are genuinely valued.
Our clinical team includes four GP Partners, three salaried GPs and an experienced multidisciplinary team of Paramedic Practitioners, Advanced Nurse Practitioners and Practice Nurses, supported by our dedicated management, administrative and patient-facing teams.
We encourage our colleagues to take ownership, share ideas and contribute to the ongoing development of the Practice. We value open communication, mutual respect and a supportive approach, while maintaining the high professional standards expected within primary care.
As part of the Readesmoor team, you will have the opportunity to work closely with our GP Partners, Practice Manager and Deputy Practice Manager, gaining involvement in a wide range of people, workforce, operational and Practice development activities.
We believe that looking after our staff is an important part of looking after our patients. In return for your contribution, we offer a supportive and collaborative workplace, opportunities for learning and professional development, NHS Pension Scheme and an additional day's annual leave for your birthday.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4160-26-0014
Job locations
29/31 West Street
Congleton
Cheshire
CW12 1JP
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities Personal Assistant and Executive Support
- Provide dedicated PA and administrative support to the GP Partners, Practice Manager and Deputy Practice Manager.
- Manage diaries, appointments, meetings and schedules as required.
- Coordinate internal and external meetings, including room bookings and associated arrangements.
- Prepare and circulate agendas, reports, presentations and supporting papers.
- Attend meetings and produce clear and accurate minutes.
- Maintain action logs, monitor deadlines and proactively follow up outstanding actions.
- Manage and prioritise appropriate correspondence, emails and communications.
- Draft and format professional correspondence, reports, presentations and Practice documentation.
- Organise Protected Learning Time (PLT), Practice meetings, training sessions and events.
- Maintain effective administrative systems to support the organisation of the senior team.
- Act as a professional point of contact for internal and external stakeholders.
HR, Recruitment and Workforce Administration
- Provide administrative support throughout the recruitment and selection process.
- Coordinate vacancy administration, interviews and candidate communications.
- Prepare recruitment and interview documentation.
- Prepare offer letters, contracts, contractual amendments and other employment documentation for appropriate review and authorisation.
- Coordinate pre-employment checks, including references, right-to-work checks and DBS applications.
- Coordinate onboarding and induction arrangements for new employees.
- Maintain accurate, secure and confidential personnel records.
- Support the administration of probation reviews, staff appraisals, supervision and performance review meetings.
- Prepare documentation for return-to-work meetings and maintain appropriate sickness absence records.
- Provide administrative support for flexible working requests and contractual changes.
- Calculate and maintain staff annual leave entitlements and other relevant leave or CPD entitlements.
- Ensure workforce information is accurate, current and maintained in accordance with Practice procedures.
Training and Workforce Compliance
- Maintain TeamNet and other relevant workforce and compliance systems.
- Monitor mandatory and role-specific training requirements across the Practice.
- Maintain accurate training records and upload certificates and supporting documentation.
- Coordinate staff training bookings and learning opportunities.
- Produce training and compliance reports for the Practice Manager and Deputy Practice Manager.
- Monitor DBS renewal dates and coordinate renewal processes where required.
- Monitor professional registrations and other employment checks where applicable.
- Maintain workforce compliance trackers.
- Assist with gathering workforce and compliance evidence for CQC inspections, audits and other regulatory requirements.
- Proactively identify upcoming compliance requirements and bring these to the attention of the Practice Manager or Deputy Practice Manager.
Payroll and Workforce Reporting
- Collate and prepare payroll-related information for submission to the Practice's payroll provider.
- Maintain information relating to overtime, additional hours, sickness, maternity leave and contractual changes.
- Liaise with relevant managers to ensure payroll information is accurate and submitted within required timescales.
- Maintain accurate workforce and staffing information.
- Monitor staff annual leave records and balances.
- Assist with National Workforce Reporting Service (NWRS) submissions and other workforce returns.
- Produce workforce and management information as required.
GP Trainee and Educational Administration
- Provide administrative support for GP Registrars, medical students and other learners undertaking placements within the Practice.
- Coordinate trainee onboarding and induction arrangements.
- Coordinate Educational Supervisor Report (ESR) processes and monitor relevant deadlines.
- Liaise with GP Trainers, trainees and relevant educational organisations.
- Coordinate trainee meetings and maintain appropriate educational records.
- Monitor documentation and reporting requirements to ensure completion within required timescales.
- Maintain accurate records relating to trainees and training placements.
Governance, Policies and Quality
- Maintain Practice policy review schedules and governance trackers.
- Support the administration, updating and distribution of Practice policies and procedures, with final content subject to appropriate review and approval.
- Maintain accurate and confidential records in accordance with data protection and confidentiality requirements.
- Assist with risk assessment documentation and associated administrative processes.
- Support audits and quality improvement initiatives as required.
- Assist with preparation and evidence gathering for CQC inspections, audits and regulatory visits.
- Support the Practice Manager and Deputy Practice Manager in monitoring actions arising from inspections, audits and reviews.
- Ensure relevant governance documentation is appropriately maintained, filed and accessible.
Staff Wellbeing and Engagement
- Support the coordination of staff wellbeing and engagement initiatives.
- Assist with Practice events, staff recognition activities and team celebrations.
- Support administration of the staff wellbeing budget, including maintaining appropriate expenditure records.
- Coordinate arrangements with venues, suppliers and external providers where required.
- Assist in gathering staff feedback to support the continued development of wellbeing initiatives.
- Work with the Practice Manager and Deputy Practice Manager to support a positive and collaborative Practice culture.
Communication and Stakeholder Liaison
- Develop positive and professional working relationships with clinical and non-clinical colleagues.
- Liaise with NHS organisations, the Primary Care Network, secondary care providers, community services and other external stakeholders as required.
- Support the administration of the Patient Participation Group (PPG), including meeting coordination and documentation.
- Assist with Practice communications, including updates to the Practice website, social media and patient information screens where required.
- Handle sensitive and confidential information appropriately and professionally at all times.
General Administration
- Maintain effective electronic and paper filing systems.
- Organise meetings, events and training sessions as required.
- Collate and distribute appropriate management information and reports.
- Assist with ordering office supplies and equipment where required.
- Support incoming and outgoing correspondence and post where necessary.
- Welcome visitors and external stakeholders appropriately.
- Provide occasional Front of House support where operationally required.
- Work collaboratively with clinical, administrative and management colleagues.
- Provide appropriate administrative cover during periods of staff absence as directed.
- Provide administrative support to other managers only where delegated by the Practice Manager or Deputy Practice Manager.
- Undertake other duties commensurate with the level and responsibilities of the role as reasonably requested by the GP Partners, Practice Manager or Deputy Practice Manager.
Job description Job responsibilities Main Duties and Responsibilities Personal Assistant and Executive SupportProvide dedicated PA and administrative support to the GP Partners, Practice Manager and Deputy Practice Manager.Manage diaries, appointments, meetings and schedules as required.Coordinate internal and external meetings, including room bookings and associated arrangements.Prepare and circulate agendas, reports, presentations and supporting papers.Attend meetings and produce clear and accurate minutes.Maintain action logs, monitor deadlines and proactively follow up outstanding actions.Manage and prioritise appropriate correspondence, emails and communications.Draft and format professional correspondence, reports, presentations and Practice documentation.Organise Protected Learning Time (PLT), Practice meetings, training sessions and events.Maintain effective administrative systems to support the organisation of the senior team.Act as a professional point of contact for internal and external stakeholders.HR, Recruitment and Workforce AdministrationProvide administrative support throughout the recruitment and selection process.Coordinate vacancy administration, interviews and candidate communications.Prepare recruitment and interview documentation.Prepare offer letters, contracts, contractual amendments and other employment documentation for appropriate review and authorisation.Coordinate pre-employment checks, including references, right-to-work checks and DBS applications.Coordinate onboarding and induction arrangements for new employees.Maintain accurate, secure and confidential personnel records.Support the administration of probation reviews, staff appraisals, supervision and performance review meetings.Prepare documentation for return-to-work meetings and maintain appropriate sickness absence records.Provide administrative support for flexible working requests and contractual changes.Calculate and maintain staff annual leave entitlements and other relevant leave or CPD entitlements.Ensure workforce information is accurate, current and maintained in accordance with Practice procedures.Training and Workforce ComplianceMaintain TeamNet and other relevant workforce and compliance systems.Monitor mandatory and role-specific training requirements across the Practice.Maintain accurate training records and upload certificates and supporting documentation.Coordinate staff training bookings and learning opportunities.Produce training and compliance reports for the Practice Manager and Deputy Practice Manager.Monitor DBS renewal dates and coordinate renewal processes where required.Monitor professional registrations and other employment checks where applicable.Maintain workforce compliance trackers.Assist with gathering workforce and compliance evidence for CQC inspections, audits and other regulatory requirements.Proactively identify upcoming compliance requirements and bring these to the attention of the Practice Manager or Deputy Practice Manager.Payroll and Workforce ReportingCollate and prepare payroll-related information for submission to the Practice's payroll provider.Maintain information relating to overtime, additional hours, sickness, maternity leave and contractual changes.Liaise with relevant managers to ensure payroll information is accurate and submitted within required timescales.Maintain accurate workforce and staffing information.Monitor staff annual leave records and balances.Assist with National Workforce Reporting Service (NWRS) submissions and other workforce returns.Produce workforce and management information as required.GP Trainee and Educational AdministrationProvide administrative support for GP Registrars, medical students and other learners undertaking placements within the Practice.Coordinate trainee onboarding and induction arrangements.Coordinate Educational Supervisor Report (ESR) processes and monitor relevant deadlines.Liaise with GP Trainers, trainees and relevant educational organisations.Coordinate trainee meetings and maintain appropriate educational records.Monitor documentation and reporting requirements to ensure completion within required timescales.Maintain accurate records relating to trainees and training placements.Governance, Policies and QualityMaintain Practice policy review schedules and governance trackers.Support the administration, updating and distribution of Practice policies and procedures, with final content subject to appropriate review and approval.Maintain accurate and confidential records in accordance with data protection and confidentiality requirements.Assist with risk assessment documentation and associated administrative processes.Support audits and quality improvement initiatives as required.Assist with preparation and evidence gathering for CQC inspections, audits and regulatory visits.Support the Practice Manager and Deputy Practice Manager in monitoring actions arising from inspections, audits and reviews.Ensure relevant governance documentation is appropriately maintained, filed and accessible.Staff Wellbeing and EngagementSupport the coordination of staff wellbeing and engagement initiatives.Assist with Practice events, staff recognition activities and team celebrations.Support administration of the staff wellbeing budget, including maintaining appropriate expenditure records.Coordinate arrangements with venues, suppliers and external providers where required.Assist in gathering staff feedback to support the continued development of wellbeing initiatives.Work with the Practice Manager and Deputy Practice Manager to support a positive and collaborative Practice culture.Communication and Stakeholder LiaisonDevelop positive and professional working relationships with clinical and non-clinical colleagues.Liaise with NHS organisations, the Primary Care Network, secondary care providers, community services and other external stakeholders as required.Support the administration of the Patient Participation Group (PPG), including meeting coordination and documentation.Assist with Practice communications, including updates to the Practice website, social media and patient information screens where required.Handle sensitive and confidential information appropriately and professionally at all times.General AdministrationMaintain effective electronic and paper filing systems.Organise meetings, events and training sessions as required.Collate and distribute appropriate management information and reports.Assist with ordering office supplies and equipment where required.Support incoming and outgoing correspondence and post where necessary.Welcome visitors and external stakeholders appropriately.Provide occasional Front of House support where operationally required.Work collaboratively with clinical, administrative and management colleagues.Provide appropriate administrative cover during periods of staff absence as directed.Provide administrative support to other managers only where delegated by the Practice Manager or Deputy Practice Manager.Undertake other duties commensurate with the level and responsibilities of the role as reasonably requested by the GP Partners, Practice Manager or Deputy Practice Manager.
Person Specification
Experience
Essential
- Qualifications
- GCSE English and Maths at Grade C/4 or above, or equivalent.
- Relevant administrative qualification or equivalent experience.
- Experience
- Experience in a PA, senior administrative, HR or workforce administration role.
- Experience supporting senior managers or professionals.
- Experience organising meetings, taking minutes and following up actions.
- Experience maintaining confidential records and documentation.
- Experience managing a varied workload and competing deadlines.
- Confident user of Microsoft 365, including Word, Excel, Outlook and PowerPoint.
- Skills & Attributes
- Excellent organisational and communication skills.
- High level of accuracy and attention to detail.
- Able to work independently, use initiative and take ownership of tasks.
- Able to prioritise effectively and follow tasks through to completion.
- Professional, approachable and discreet.
- Able to handle sensitive and confidential information appropriately.
- Flexible, proactive and able to work effectively as part of a team.
Desirable
- Desirable Criteria
- Experience within General Practice, Primary Care or the NHS.
- Experience of HR, recruitment and onboarding administration.
- Experience of payroll and workforce administration.
- Experience maintaining training and compliance records.
- Experience using TeamNet or other workforce/HR systems.
- Experience with NHS workforce reporting, including NWRS.
- Experience supporting GP trainees or educational processes.
- Knowledge of CQC and Practice governance requirements.
Qualifications
Essential
- GCSE English and Mathematics at Grade C/4 or above, or equivalent.
- Relevant qualification in Business Administration, Office Administration, HR or a related subject, or equivalent relevant experience.
- Evidence of ongoing learning and professional development.
- Experience in a PA, senior administrative, HR or workforce administration role.
- Experience supporting senior managers or professionals.
- Experience organising meetings, taking minutes and following up actions.
- Experience maintaining confidential records and documentation.
- Experience managing a varied workload and competing deadlines.
- Confident user of Microsoft 365, including Word, Excel, Outlook and PowerPoint.
- Excellent organisational and communication skills.
- High level of accuracy and attention to detail.
- Able to work independently, use initiative and take ownership of tasks.
- Able to prioritise effectively and follow tasks through to completion.
- Professional, approachable and discreet.
- Able to handle sensitive and confidential information appropriately.
- Flexible, proactive and able to work effectively as part of a team.
Desirable
- Experience within General Practice, Primary Care or the NHS.
- Experience of HR, recruitment and onboarding administration.
- Experience of payroll and workforce administration.
- Experience maintaining training and compliance records.
- Experience using TeamNet or other workforce/HR systems.
- Experience with NHS workforce reporting, including NWRS.
- Experience supporting GP trainees or educational processes.
- Knowledge of CQC and Practice governance requirements.
Person Specification Experience Essential Qualifications GCSE English and Maths at Grade C/4 or above, or equivalent. Relevant administrative qualification or equivalent experience. Experience Experience in a PA, senior administrative, HR or workforce administration role. Experience supporting senior managers or professionals. Experience organising meetings, taking minutes and following up actions. Experience maintaining confidential records and documentation. Experience managing a varied workload and competing deadlines. Confident user of Microsoft 365, including Word, Excel, Outlook and PowerPoint. Skills & Attributes Excellent organisational and communication skills. High level of accuracy and attention to detail. Able to work independently, use initiative and take ownership of tasks. Able to prioritise effectively and follow tasks through to completion. Professional, approachable and discreet. Able to handle sensitive and confidential information appropriately. Flexible, proactive and able to work effectively as part of a team. Desirable Desirable Criteria Experience within General Practice, Primary Care or the NHS. Experience of HR, recruitment and onboarding administration. Experience of payroll and workforce administration. Experience maintaining training and compliance records. Experience using TeamNet or other workforce/HR systems. Experience with NHS workforce reporting, including NWRS. Experience supporting GP trainees or educational processes. Knowledge of CQC and Practice governance requirements. Qualifications Essential GCSE English and Mathematics at Grade C/4 or above, or equivalent. Relevant qualification in Business Administration, Office Administration, HR or a related subject, or equivalent relevant experience. Evidence of ongoing learning and professional development. Experience in a PA, senior administrative, HR or workforce administration role. Experience supporting senior managers or professionals. Experience organising meetings, taking minutes and following up actions. Experience maintaining confidential records and documentation. Experience managing a varied workload and competing deadlines. Confident user of Microsoft 365, including Word, Excel, Outlook and PowerPoint. Excellent organisational and communication skills. High level of accuracy and attention to detail. Able to work independently, use initiative and take ownership of tasks. Able to prioritise effectively and follow tasks through to completion. Professional, approachable and discreet. Able to handle sensitive and confidential information appropriately. Flexible, proactive and able to work effectively as part of a team. Desirable Experience within General Practice, Primary Care or the NHS. Experience of HR, recruitment and onboarding administration. Experience of payroll and workforce administration. Experience maintaining training and compliance records. Experience using TeamNet or other workforce/HR systems. Experience with NHS workforce reporting, including NWRS. Experience supporting GP trainees or educational processes. Knowledge of CQC and Practice governance requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Readesmoor Medical Group Practice
Address
29/31 West Street
Congleton
Cheshire
CW12 1JP
United Kingdom
Employer's website
https://www.readesmoor.co.uk/ (Opens in a new tab)
Employer details
Employer name
Readesmoor Medical Group Practice
Address
29/31 West Street
Congleton
Cheshire
CW12 1JP
United Kingdom
Employer's website
https://www.readesmoor.co.uk/ (Opens in a new tab)
Apply Now
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Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2365399
Job summary
We are seeking an enthusiastic, organised and highly motivated Safeguarding Co-ordinator to join our friendly and supportive team. The role is for 24 hours a week over 3 days.
This role offers a genuine opportunity to improve the outcomes for some of our most vulnerable patients.
The successful candidate will be working as part of the Surgery Safeguarding Team and will be liaising closely with our clinicians and our partner organisations.
This is an excellent opportunity for an individual who has an exceptional attention to detail, and who is able to prioritise a varied workload and can work independently using their own initiative.
The role requires excellent organisational and communication skills together with a professional and confidential approach at all times.
We value our staff and are committed to supporting their wellbeing and professional development. We offer:
- NHS Pension Scheme.
- Uniform provided.
- 4 weeks' annual leave plus Bank Holidays.
- Supportive and friendly team environment.
- Ongoing training and development opportunities.
Main duties of the job
Key Responsibilities will include:
- Maintaining and monitoring safeguarding registers and watch list.
- Supporting safeguarding governance, audits and quality improvement activites.
- Monitoring child failed attendances and following up with parents.
- Contacting patients, parents and carers regarding appointments and care requirements.
- Liaising with GPs, nurses, community services, social care teams, hospices and other partner organisations.
About us
About Bethesda Medical Centre
Bethesda Medical Centre is a modern, forward-thinking GP practice located in a unique cliff-top setting in Margate. We are proud to provide high-quality primary care services to approximately 18,800 patients and have been rated Good by the Care Quality Commission (CQC).
Our multidisciplinary team works collaboratively to deliver outstanding patient care and includes:
- 3 GP Partners
- 8 Salaried GPs
- Acute Care Team
- Nursing Team
- Pharmacy Team
- Social Care Team
- Care Home Team
- Mental Health Nursing Team
- Safeguarding Team
- Experienced Administrative Team
In addition to providing comprehensive general practice services, Bethesda Medical Centre is the provider of the East Kent Headache Service and a specialist Ophthalmology Service, enabling us to offer a wider range of healthcare services to our local community.
We are committed to innovation, continuous improvement and delivering safe, effective, patient-centred care. We actively support the development of our staff, encourage new ideas, and foster a positive, inclusive working environment where every team member is valued and empowered to make a difference.
Joining Bethesda Medical Centre means becoming part of a friendly, supportive and ambitious organisation dedicated to improving the health and wellbeing of the community we serve.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0700-26-0013
Job locations
Palm Bay Avenue
Cliftonville
Margate
Kent
CT9 3NR
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Safeguarding Coordination
Acting as a key point of coordination to ensure safeguarding concerns are identified, discussed and progressed appropriately the post holder will work closely with our named safeguarding leads, and our administration team around the following key areas:
Case Management and Administration
- Maintaining safeguarding registers and watch list.
- Supporting the identification, tracking and monitoring of safeguarding concerns.
- Ensuring safeguarding records are appropriately coded and documented.
- Monitoring safeguarding activity and follow up outstanding actions.
- Liaising with clinical and administrative teams regarding safeguarding processes.
Governance and Quality Improvement
- Conducting safeguarding audits and support quality improvement initiatives.
- Developing and maintaining effective safeguarding processes
- Producing reports and data requested by safeguarding leads
- Supporting compliance with safeguarding policies and statutory requirements.
Patient Engagement
- Contacting parents and guardians regarding missed appointments.
- Follow up persistent non-attenders and encourage uptake of vaccinations.
General Responsibilities
- Always providing excellent patient-centred service
- Maintaining confidentiality and complying with GDPR requirements.
- Working in accordance with practice policies and procedures.
- Participating in training, supervision and appraisal
- Undertaking other duties consistent with the role and grade as required.
Job description
Job responsibilities
Key Responsibilities
Safeguarding Coordination
Acting as a key point of coordination to ensure safeguarding concerns are identified, discussed and progressed appropriately the post holder will work closely with our named safeguarding leads, and our administration team around the following key areas:
Case Management and Administration
- Maintaining safeguarding registers and watch list.
- Supporting the identification, tracking and monitoring of safeguarding concerns.
- Ensuring safeguarding records are appropriately coded and documented.
- Monitoring safeguarding activity and follow up outstanding actions.
- Liaising with clinical and administrative teams regarding safeguarding processes.
Governance and Quality Improvement
- Conducting safeguarding audits and support quality improvement initiatives.
- Developing and maintaining effective safeguarding processes
- Producing reports and data requested by safeguarding leads
- Supporting compliance with safeguarding policies and statutory requirements.
Patient Engagement
- Contacting parents and guardians regarding missed appointments.
- Follow up persistent non-attenders and encourage uptake of vaccinations.
General Responsibilities
- Always providing excellent patient-centred service
- Maintaining confidentiality and complying with GDPR requirements.
- Working in accordance with practice policies and procedures.
- Participating in training, supervision and appraisal
- Undertaking other duties consistent with the role and grade as required.
Person Specification
Qualifications
Essential
- GCSE English and Maths level C/4 or above
- Experience working with confidential information
- Experience managing competing priorities and working accurately under pressure
- Good Communication Skills
- Ability to work under self-direction and too targets
Desirable
- Previous Safeguarding experience
- Experience of work in General Practice, Primary Care or the NHS
- Familiarity with clinical system EMIS Web.
Person Specification
Qualifications
Essential
- GCSE English and Maths level C/4 or above
- Experience working with confidential information
- Experience managing competing priorities and working accurately under pressure
- Good Communication Skills
- Ability to work under self-direction and too targets
Desirable
- Previous Safeguarding experience
- Experience of work in General Practice, Primary Care or the NHS
- Familiarity with clinical system EMIS Web.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bethesda Medical Centre
Address
Palm Bay Avenue
Cliftonville
Margate
Kent
CT9 3NR
United Kingdom
Employer's website
Employer details
Employer name
Bethesda Medical Centre
Address
Palm Bay Avenue
Cliftonville
Margate
Kent
CT9 3NR
United Kingdom
Employer's website
Apply Now
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Posted 7 day(s) ago
Reference: 2365395
Job summary
Flexible Salaried GP Opportunity 2-7 sessions per week
Looking for a GP role that fits around your life?
We are seeking a flexible salaried GP to join our friendly PCN team, with opportunities for remote, face-to-face, or hybrid working. This role is ideal for someone balancing childcare or other commitments, offering the flexibility to work from home while remaining fully supported by an experienced practice team.
You can choose to attend practices for teaching, learning, collaboration, and team support as much or as little as you wish.
We are flexible on days, hours, and working patterns, helping you create a role that works for you while continuing to deliver excellent patient care.
Main duties of the job
Clinical Responsibilities
The postholder will:
- Deliver high-quality, patient-centred clinical care.
- Undertake face-to-face consultations across PCN sites.
- Conduct telephone and video consultations.
- Assess, diagnose and manage acute and chronic medical conditions.
- Initiate, interpret and act upon investigations appropriately.
- Develop evidence-based management plans.
- Prescribe safely and effectively in line with local and national guidance.
- Review pathology results and clinical correspondence.
- Refer patients appropriately to secondary care and community services.
- Participate in proactive management of patients with long-term conditions.
- Undertake home visits where clinically indicated.
- Contribute to the delivery of enhanced services and population health initiatives.
About us
ABOUT BATH INDEPENDENTS PCN
Bath Independents Primary Care Network (PCN) is a thriving collaboration of three highly regarded practices:
- Batheaston Medical Centre
- Fairfield Park Health Centre
- Widcombe Surgery
Together, we provide high-quality, patient-centred care to a population of approximately 30,000 patients across Bath and the surrounding communities. We combine the strengths of our individual practices with the benefits of working collaboratively to deliver innovative, sustainable and clinically excellent primary care.
A STRONG MULTIDISCIPLINARY TEAM AROUND YOU
As a GP within Bath Independents PCN, you will be supported by a highly skilled and experienced multidisciplinary team, allowing you to focus on delivering excellent clinical care whilst benefiting from collaborative working across our network.
Our teams include:
- Enhanced Care Visiting Paramedic supporting frail and housebound patients.
- Nursing Associates providing clinic-based and domiciliary care for patients with long-term conditions.
- Clinical Nurse Lead supporting the practices with supervision, mentorship and compliance.
- First Contact Physiotherapy Practitioners delivering direct access musculoskeletal services.
- Clinical Pharmacists, Pharmacy Technicians and Care Coordinators supporting medicines optimisation and chronic disease management.
- Social Prescriber helping patients access community resources and non-clinical interventions.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£11,387.07 a session Negotiable depending on years of experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working, Home or remote working
Reference number
A4818-26-0001
Job locations
3-4 Widcombe Parade
Bath
Somerset
BA2 4JT
United Kingdom
Fairfield Park Health Centre
Tyning Lane
BATH
BA1 6EA
United Kingdom
Batheaston Medical Centre
Coalpit Road
Batheaston
BATH
BA1 7NP
United Kingdom
Job description
Job responsibilities
THE OPPORTUNITY
We are seeking an enthusiastic, compassionate and patient-centred Salaried GP to join our friendly and supportive team.
This role offers a flexible hybrid working model combining:
- Face-to-face consultations
- Telephone consultations
- Remote clinical administration
- Collaborative multidisciplinary team working
- Participation in service development and innovation
We are committed to designing a job plan that works for both the clinician and the organisation, recognising that flexibility and wellbeing are fundamental to delivering excellent patient care.
A typical working pattern may include a blend of practice-based clinics, remote consultations and protected administrative or CPD time, tailored to individual circumstances wherever possible.
MAIN DUTIES AND RESPONSIBILITIES
Clinical Responsibilities
The postholder will:
- Deliver high-quality, patient-centred clinical care.
- Undertake face-to-face consultations across PCN sites.
- Conduct telephone and video consultations.
- Assess, diagnose and manage acute and chronic medical conditions.
- Initiate, interpret and act upon investigations appropriately.
- Develop evidence-based management plans.
- Prescribe safely and effectively in line with local and national guidance.
- Review pathology results and clinical correspondence.
- Refer patients appropriately to secondary care and community services.
- Participate in proactive management of patients with long-term conditions.
- Undertake home visits where clinically indicated.
- Contribute to the delivery of enhanced services and population health initiatives.
Hybrid and Remote Working Responsibilities
The postholder will:
- Undertake designated remote consulting sessions.
- Complete clinical administration and correspondence remotely where appropriate.
- Maintain high standards of confidentiality and information governance.
- Communicate effectively across all practices and teams.
- Utilise approved NHS digital platforms and clinical systems.
Team Working and Collaboration
The postholder will:
- Work collaboratively with colleagues across the PCN.
- Attend clinical meetings, educational events and MDT discussions.
- Support the development of integrated patient pathways.
- Work alongside ARRS and community teams to improve patient care.
- Contribute to service innovation and quality improvement programmes.
- Foster positive and professional working relationships.
Job description
Job responsibilities
THE OPPORTUNITY
We are seeking an enthusiastic, compassionate and patient-centred Salaried GP to join our friendly and supportive team.
This role offers a flexible hybrid working model combining:
- Face-to-face consultations
- Telephone consultations
- Remote clinical administration
- Collaborative multidisciplinary team working
- Participation in service development and innovation
We are committed to designing a job plan that works for both the clinician and the organisation, recognising that flexibility and wellbeing are fundamental to delivering excellent patient care.
A typical working pattern may include a blend of practice-based clinics, remote consultations and protected administrative or CPD time, tailored to individual circumstances wherever possible.
MAIN DUTIES AND RESPONSIBILITIES
Clinical Responsibilities
The postholder will:
- Deliver high-quality, patient-centred clinical care.
- Undertake face-to-face consultations across PCN sites.
- Conduct telephone and video consultations.
- Assess, diagnose and manage acute and chronic medical conditions.
- Initiate, interpret and act upon investigations appropriately.
- Develop evidence-based management plans.
- Prescribe safely and effectively in line with local and national guidance.
- Review pathology results and clinical correspondence.
- Refer patients appropriately to secondary care and community services.
- Participate in proactive management of patients with long-term conditions.
- Undertake home visits where clinically indicated.
- Contribute to the delivery of enhanced services and population health initiatives.
Hybrid and Remote Working Responsibilities
The postholder will:
- Undertake designated remote consulting sessions.
- Complete clinical administration and correspondence remotely where appropriate.
- Maintain high standards of confidentiality and information governance.
- Communicate effectively across all practices and teams.
- Utilise approved NHS digital platforms and clinical systems.
Team Working and Collaboration
The postholder will:
- Work collaboratively with colleagues across the PCN.
- Attend clinical meetings, educational events and MDT discussions.
- Support the development of integrated patient pathways.
- Work alongside ARRS and community teams to improve patient care.
- Contribute to service innovation and quality improvement programmes.
- Foster positive and professional working relationships.
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification.
- Full GMC Registration with Licence to Practise.
- MRCGP or equivalent.
- Inclusion on the NHS England Medical Performers List.
- Eligibility to work in the United Kingdom.
- Experience of working within UK General Practice.
- Excellent consultation and clinical decision-making skills.
- Ability to manage a broad range of primary care presentations.
- Experience of electronic patient record systems.
- Ability to work independently and collaboratively.
- Commitment to delivering high-quality patient care.
Desirable
- Experience of SystmOne.
- Experience of remote consulting.
- Teaching, supervision or mentoring experience.
- Involvement in quality improvement projects.
- Development of a specialist clinical interest.
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification.
- Full GMC Registration with Licence to Practise.
- MRCGP or equivalent.
- Inclusion on the NHS England Medical Performers List.
- Eligibility to work in the United Kingdom.
- Experience of working within UK General Practice.
- Excellent consultation and clinical decision-making skills.
- Ability to manage a broad range of primary care presentations.
- Experience of electronic patient record systems.
- Ability to work independently and collaboratively.
- Commitment to delivering high-quality patient care.
Desirable
- Experience of SystmOne.
- Experience of remote consulting.
- Teaching, supervision or mentoring experience.
- Involvement in quality improvement projects.
- Development of a specialist clinical interest.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Widcombe Surgery
Address
3-4 Widcombe Parade
Bath
Somerset
BA2 4JT
United Kingdom
Employer's website
Employer details
Employer name
Widcombe Surgery
Address
3-4 Widcombe Parade
Bath
Somerset
BA2 4JT
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2365354
Job summary
Job title: Practice Manager Location: Burnley Medical Centre Salary: £40,000 Hours: 37.5 (Fixed Term Maternity Cover - 9 months) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.Excellence We strive to do the...
Main duties of the job
As a valued member of the Operose Health team, your key duties will include: Working with the site clinical and operational leads to manage and lead the practice both operationally and strategically, ensuring the achievement of targets, delivery within budget, and the development of the practice. This includes line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership. Ensuring there is a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group. In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.
About us
At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence: We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£40,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1554820391
Job locations
Operose Health
Willesden
NW10 3RY
United Kingdom
Job description
Job responsibilities
Job title:Practice Manager
Location:Burnley Medical Centre
Salary:£40,000
Hours:37.5 (Fixed Term Maternity Cover - 9 months)
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities:
As a valued member of the Operose Health team, your key duties will include:
- Working with the site clinical and operational leas to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the practice. This include line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership.
- Ensuring there a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group.
- In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.
Ideal Candidate:
What we look for in new colleagues:
- Degree level certification in relevant management or finance qualification.
- Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts.
- Experience with Microsoft office software.
- Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income.
Package Description:
How well support you:
- Annual salary of up to £45,000 depending on qualifications and experience.
- 27 days annual leave plus bank holidays pro rata.
- Access to our bespoke learning management system.
- The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.
Job description Job responsibilities Job title:Practice Manager Location:Burnley Medical CentreSalary:£40,000Hours:37.5 (Fixed Term Maternity Cover - 9 months)Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: Working with the site clinical and operational leas to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the practice. This include line management of the administrative staff and the clinical rota and being responsible for the day-to-day smooth running of the practice supported by the regional manager and clinical leadership. Ensuring there a system in place to effectively communicate with the staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group. In addition, you will be required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.Ideal Candidate:What we look for in new colleagues: Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income. Package Description:How well support you: Annual salary of up to £45,000 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.
Person Specification
Qualifications
Essential
- Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income.
Person Specification Qualifications Essential Degree level certification in relevant management or finance qualification. Significant people, appraisal, performance management systems and dealing with public/patients experience as well as good working knowledge of employment law, health and safety and employment contracts. Experience with Microsoft office software. Able to demonstrate experience of developing and working with a team and experience of working within a budget and increasing income.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Operose Health
Address
Operose Health
Willesden
NW10 3RY
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Operose Health
Address
Operose Health
Willesden
NW10 3RY
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Apply Now
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Posted 8 day(s) ago
Reference: 2363045
Job summary
We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).
This is an opportunity to join a supportive, high-performing GP training practice delivering care to over 27,000 patients across 4 sites in Newcastle. Our established digital-first model, AskMyGP, streamlined workflows & strong MDT help create a sustainable & rewarding working environment.
You will join a team committed to high-quality patient care, with manageable workloads, protected administration time & opportunities to develop your clinical interests.
Why Join JHP?
JHP is a well-established GP training practice with a strong focus on sustainable, high-quality care.
Our AskMyGP system & experienced workflow team help ensure patients are directed to the right clinician while reducing unnecessary administrative burden. Protected admin time is included in sessions & GPs are supported throughout the day by an experienced MTD.
We are proud to be a GP training practice & welcome involvement in teaching, supervision & mentoring.
You will work alongside GP partners, SGPs, ANPs, NAs, pharmacists, pharmacy technicians, social prescribers & skilled administrators.
We actively support professional development, including interests in teaching, leadership, quality improvement & digital innovation. Flexible working is supported where possible to promote work-life balance.
We value a collaborative&supportive culture, with shared clinical decision-making & accessible peer support throughout the day.
Main duties of the job
- Deliver safe, effective and patient-centred General Practice services.
- Manage a varied caseload via AskMyGP, telephone and face-to-face consultations.
- Assess, diagnose and manage acute and long-term conditions.
- Undertake clinical administration including results, correspondence, referrals and prescriptions.
- Work collaboratively with the multidisciplinary team to ensure patients are seen by the most appropriate clinician.
- Participate in the practice on-call rota, proportionate to sessions worked.
- Contribute to clinical governance, quality improvement and practice development.
About us
Jesmond Health Partnership is a forward-thinking GP practice serving over 27,000 patients across four sites in Jesmond and Gosforth.
We are recognised for innovation, quality and patient experience. We were the first practice in Newcastle to introduce AskMyGP and a founding partner of the local Pharmacy Hub. Around 88% of patient contacts begin online, and over 90% of patients would recommend our practice.
Our team includes 4 GP partners, 19 salaried GPs, nurses, advanced nurse practitioners, pharmacists, pharmacy technicians and a highly skilled administrative workforce. As a GP training practice, we are committed to supporting GP trainees and medical students.
If you are looking for a supportive, well-organised training practice where you can focus on high-quality patient care, we would be pleased to hear from you.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2301-26-0004
Job locations
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Gosforth Memorial Medical Centre
Church Road
Gosforth
NEWCASTLE UPON TYNE
NE3 1TX
United Kingdom
Avenue Medical Practice
5 Osborne Avenue
NEWCASTLE UPON TYNE
NE2 1PQ
United Kingdom
Jesmond Health Partnership
200 Osborne Road
NEWCASTLE UPON TYNE
NE2 3LD
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities
Provide a high standard of clinical care to patients registered with the practice.
Undertake face-to-face, telephone, and online consultations as required.
Carry out home visits where clinically appropriate.
Assess, diagnose, treat, and manage patients presenting with acute and chronic medical conditions.
Prescribe safely and appropriately in accordance with local and national guidance and the practice formulary.
Refer patients appropriately to secondary care and other healthcare professionals in line with local pathways and protocols.
Maintain accurate, contemporaneous, and comprehensive clinical records using SystmOne and any other Practice's clinical system.
Participate in doctor on-call responsibilities and other clinical rotas as agreed.
Provide health promotion and preventative care advice to patients.
Manage long-term conditions in line with evidence-based practice and national clinical guidelines.
Participate in safeguarding processes for children and vulnerable adults in accordance with practice and statutory requirements.
Support the delivery of enhanced services and other commissioned services where appropriate.
Contribute to the achievement of Quality and Outcomes Framework (QOF) and other quality improvement initiatives.
Participate in clinical audit, significant event analysis, and quality improvement activities.
Work in accordance with GMC and all relevant professional standards.
Administrative and Professional Responsibilities
Complete clinical administration in a timely manner, including referrals, prescriptions, medical reports, and correspondence.
Ensure accurate clinical coding and appropriate use of electronic patient records.
Work in accordance with practice policies, protocols, and organisational procedures.
Maintain confidentiality and comply with information governance and data protection requirements.
Participate in practice meetings, clinical meetings, educational sessions, and multidisciplinary team discussions.
Contribute to a positive and collaborative team environment.
Maintain mandatory training and continuing professional development requirements.
Participate in appraisal and revalidation processes.
Support teaching, training, and supervision activities where appropriate.
Undertake any other reasonable duties commensurate with the role.
Job description Job responsibilities Clinical Responsibilities Provide a high standard of clinical care to patients registered with the practice. Undertake face-to-face, telephone, and online consultations as required. Carry out home visits where clinically appropriate. Assess, diagnose, treat, and manage patients presenting with acute and chronic medical conditions. Prescribe safely and appropriately in accordance with local and national guidance and the practice formulary. Refer patients appropriately to secondary care and other healthcare professionals in line with local pathways and protocols. Maintain accurate, contemporaneous, and comprehensive clinical records using SystmOne and any other Practice's clinical system. Participate in doctor on-call responsibilities and other clinical rotas as agreed. Provide health promotion and preventative care advice to patients. Manage long-term conditions in line with evidence-based practice and national clinical guidelines. Participate in safeguarding processes for children and vulnerable adults in accordance with practice and statutory requirements. Support the delivery of enhanced services and other commissioned services where appropriate. Contribute to the achievement of Quality and Outcomes Framework (QOF) and other quality improvement initiatives. Participate in clinical audit, significant event analysis, and quality improvement activities. Work in accordance with GMC and all relevant professional standards.Administrative and Professional Responsibilities Complete clinical administration in a timely manner, including referrals, prescriptions, medical reports, and correspondence. Ensure accurate clinical coding and appropriate use of electronic patient records. Work in accordance with practice policies, protocols, and organisational procedures. Maintain confidentiality and comply with information governance and data protection requirements. Participate in practice meetings, clinical meetings, educational sessions, and multidisciplinary team discussions. Contribute to a positive and collaborative team environment. Maintain mandatory training and continuing professional development requirements. Participate in appraisal and revalidation processes. Support teaching, training, and supervision activities where appropriate. Undertake any other reasonable duties commensurate with the role.
Person Specification
Qualifications
Essential
- Full GMC registration
- NHS England GP Performers List
- Eligible to work as a General Practitioner in the UK
Person Specification Qualifications Essential Full GMC registration NHS England GP Performers List Eligible to work as a General Practitioner in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Jesmond Health Partnership
Address
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Employer's website
https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Jesmond Health Partnership
Address
17 Osborne Rd
Jesmond
Newcastle upon Tyne
Tyne and Wear
NE2 2AH
United Kingdom
Employer's website
https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)
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Fixed Term - Salaried GP (until 31/03/27)
Redgate Medical Centre View all jobs
Posted 8 day(s) ago
Reference: 2363020
Job summary
Looking for a salaried GP role where you can do your best work, feel genuinely supported, and enjoy being part of a great team?
Why This Job Is Different
- 25 appointments per day when not Duty Doctor - a workload designed to be safe and sustainable.
- 15 minute appointments as standard
- Protected admin time
- PCN Paramedics to support with home visits.
- Limited documents thanks to streamlined workflow and experienced admin support.
- Prescriptions shared fairly across the GP team.
- Total triage system already embedded and working well
A Team That Actually Feels Like a Team
- Bi-weekly morning huddles space to catch up, share cases, and support each other.
- Monthly Lunch & Learn sessions
- A training practice with a regular GP trainees
- Experienced nursing team independently managing Diabetes, COPD and Asthma.
About the Practice
- Purposebuilt premises just off the M5 (J24)
- Sister site 1.5 miles away
- EMIS Web, Accurx, Ardens
- Nurse led chronic disease management
- CQC rated Good
- High QOF achievement
- Active PCN involvement and ARRS roles
What We Offer
- BMA model contract terms
- Competitive salary subject to experience
- 6 weeks annual leave + 1 week study leave (pro-rata)
- Medical indemnity topup paid
- No OOH
What really matters to us is that we get the right person for our team, so we can be flexible on the working arrangements.
Join Us
If you want to work somewhere that values kindness, sustainability, clinical autonomy and genuine teamwork, we would love to hear from you.
Main duties of the job
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
About us
We are a friendly, forward thinking, multi-disciplinary practice in Somerset, within easy reach of Taunton, Bristol and the beautiful Somerset coast.
We really enjoy our work and we like to ensure our work is sustainable by supporting each other and looking after the health and wellbeing of practice team members.
Were now looking for a Salaried GP to join our growing team newly qualified or experienced, all welcome.
We have lots of expertise within the practice and you will be encouraged and supported in your own areas of special interest.
Social prescribing is at the heart of what we do, supported by our Health & Wellbeing Coaches and Village Agent. We run an active PPG, Walking Group and Gardening Group because health is more than medicine.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Part-time, Job share
Reference number
A2599-26-0005
Job locations
Westonzoyland Road
Bridgwater
Somerset
TA6 5BF
United Kingdom
Somerset Bridge Medical Centre
Taunton Road
BRIDGWATER
Somerset
TA6 6LD
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES OF THE POST
1.0 Primary Responsibilities
The following are the core responsibilities of the Salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1.1. The delivery of highly effective medical care to the entitled population
1.2. The provision of services commensurate with the GMS contract
1.3. Generic prescribing adhering to local and national guidance
1.4. Effective management of long-term conditions
1.5. Processing of administration in a timely manner, including referrals, lab reports, Workflow documents, repeat prescription requests and other associated administrative tasks
1.6. Any private work done during the working day i.e. PMAs, medical reports, will be carried as part of normal duties and all fees received for such remain the property of the Practice
1.7. In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, video consultations, telephone consultations and queries, covering urgent care duties and visiting patients at home
1.8. Maintain accurate clinical records in conjunction with good practice, policy and guidance
1.9. Working collaboratively, accepting an equal share of the practice workload
1.10. Adhere to best practice recommended through clinical guidelines and the audit process
1.11. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
1.12. Accept delegated responsibility for a specific area (or areas) of the QOF
1.13. Attend and contribute effectively to practice meetings as required
1.14. Contribute effectively to the development and maintenance of the practice including; clinical governance, training, financial management and HR
1.15. Ensure compliance with the appraisal process
1.16. Prepare and complete the revalidation process
1.17. Commit to self-learning and instil an ethos of continuing professional development across the practice team
1.18. Support the training of medical students from all clinical disciplines
1.19. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
1.20. Review and adhere to practice protocols and policies at all times
1.21. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
1.22. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care
2.0 Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may be requested to:
2.1. Participate in practice audits as requested by the audit lead
2.2. Participate in local initiatives to enhance service delivery and patient care
2.3. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
3.0 Review of this Job Description
This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
GENERAL INFORMATION
All staff at Redgate & Somerset Bridge Medical Centres have a duty to conform to the following:
4.0 Confidentiality
The post holder will maintain appropriate confidentiality of information relating to the Practice, individuals and patient information. The post holder will be expected to comply with all aspects of the GDPR and other current legislation
5.0 Equality & Diversity
Redgate & Somerset Bridge Medical Centres are committed to achieving equality of opportunity for all staff and for those who access our services. You must work in accordance with equal opportunities policies/procedures and promote the equality and diversity agenda of the Practice.
6.0 Prevention and Control of Healthcare Associated Infection
The post holder is expected to comply with Practice Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.
7.0 Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
8.0 Records Management
The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Practice policy, including email documents and with regard to the GDPR, The Freedom of Information Act and any other relevant statutory requirements.
9.0 Risk Management / Health & Safety
Redgate & Somerset Bridge Medical Centres are committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
10.0 Safeguarding
The practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share its commitment.
11.0 Security
The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured
12.0 Service Implementation/Improvement
12.1. Assist with safeguarding for both children and vulnerable adults using local guidance and referral criteria
12.2. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance misuse and addictive behaviour
12.3. Contribute new ideas to improve patient care
12.4. Work with the practice to ensure targets are met
13.0 Smoking -The Practice operates a non-smoking policy. Employees are not permitted to smoke or use e-cigarettes anywhere within the premises of the Practice or when outside on official business.
Job description
Job responsibilities
KEY RESPONSIBILITIES OF THE POST
1.0 Primary Responsibilities
The following are the core responsibilities of the Salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1.1. The delivery of highly effective medical care to the entitled population
1.2. The provision of services commensurate with the GMS contract
1.3. Generic prescribing adhering to local and national guidance
1.4. Effective management of long-term conditions
1.5. Processing of administration in a timely manner, including referrals, lab reports, Workflow documents, repeat prescription requests and other associated administrative tasks
1.6. Any private work done during the working day i.e. PMAs, medical reports, will be carried as part of normal duties and all fees received for such remain the property of the Practice
1.7. In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, video consultations, telephone consultations and queries, covering urgent care duties and visiting patients at home
1.8. Maintain accurate clinical records in conjunction with good practice, policy and guidance
1.9. Working collaboratively, accepting an equal share of the practice workload
1.10. Adhere to best practice recommended through clinical guidelines and the audit process
1.11. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
1.12. Accept delegated responsibility for a specific area (or areas) of the QOF
1.13. Attend and contribute effectively to practice meetings as required
1.14. Contribute effectively to the development and maintenance of the practice including; clinical governance, training, financial management and HR
1.15. Ensure compliance with the appraisal process
1.16. Prepare and complete the revalidation process
1.17. Commit to self-learning and instil an ethos of continuing professional development across the practice team
1.18. Support the training of medical students from all clinical disciplines
1.19. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
1.20. Review and adhere to practice protocols and policies at all times
1.21. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
1.22. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care
2.0 Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may be requested to:
2.1. Participate in practice audits as requested by the audit lead
2.2. Participate in local initiatives to enhance service delivery and patient care
2.3. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
3.0 Review of this Job Description
This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
GENERAL INFORMATION
All staff at Redgate & Somerset Bridge Medical Centres have a duty to conform to the following:
4.0 Confidentiality
The post holder will maintain appropriate confidentiality of information relating to the Practice, individuals and patient information. The post holder will be expected to comply with all aspects of the GDPR and other current legislation
5.0 Equality & Diversity
Redgate & Somerset Bridge Medical Centres are committed to achieving equality of opportunity for all staff and for those who access our services. You must work in accordance with equal opportunities policies/procedures and promote the equality and diversity agenda of the Practice.
6.0 Prevention and Control of Healthcare Associated Infection
The post holder is expected to comply with Practice Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.
7.0 Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
8.0 Records Management
The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Practice policy, including email documents and with regard to the GDPR, The Freedom of Information Act and any other relevant statutory requirements.
9.0 Risk Management / Health & Safety
Redgate & Somerset Bridge Medical Centres are committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
10.0 Safeguarding
The practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share its commitment.
11.0 Security
The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured
12.0 Service Implementation/Improvement
12.1. Assist with safeguarding for both children and vulnerable adults using local guidance and referral criteria
12.2. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance misuse and addictive behaviour
12.3. Contribute new ideas to improve patient care
12.4. Work with the practice to ensure targets are met
13.0 Smoking -The Practice operates a non-smoking policy. Employees are not permitted to smoke or use e-cigarettes anywhere within the premises of the Practice or when outside on official business.
Person Specification
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/Accurx user skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
Qualifications
Essential
- Qualified GP
- MRCGP or equivalent
- Vocational Training Certificate or equivalent JCPTGP
- General Practitioner (Certificate of Completion of Training CCT)
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- General understanding of the GMS contract
Desirable
- Experience of medicines management
- Experience of Primary Care Networks
Eligibility
Essential
- Full GMC Registration
- National Performers List registration
- Appropriate defence indemnity (MPS/MDU)
- Eligibility to practice in the UK independently
Person Specification
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/Accurx user skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
Qualifications
Essential
- Qualified GP
- MRCGP or equivalent
- Vocational Training Certificate or equivalent JCPTGP
- General Practitioner (Certificate of Completion of Training CCT)
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- General understanding of the GMS contract
Desirable
- Experience of medicines management
- Experience of Primary Care Networks
Eligibility
Essential
- Full GMC Registration
- National Performers List registration
- Appropriate defence indemnity (MPS/MDU)
- Eligibility to practice in the UK independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Redgate Medical Centre
Address
Westonzoyland Road
Bridgwater
Somerset
TA6 5BF
United Kingdom
Employer's website
Employer details
Employer name
Redgate Medical Centre
Address
Westonzoyland Road
Bridgwater
Somerset
TA6 5BF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2363013
Job summary
Job description
We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical Centre based at Anglia Ruskin University. Flexibility is essential to cover shift patterns across our opening hours, which are 08:00 am to 18.30 pm Monday to Friday
This position is part time, working 23 hours per week
Monday 08:00 - 18:00
Wednesday 13:00 - 18:00
Friday 08:00 - 18:00
We strive to promote a good work life balance and have a lovely working environment. We are looking for a friendly and reliable individual to join our multi-skilled administration team.
Main duties of the job
To be the main point of contact for patients, both via telephone, online and face-to-face. It will be the successful candidates job to direct patients to the most appropriate care and manage patient queries in a positive and helpful way.
The successful candidate will be responsible for:-
- Greeting Patients and visitors
- Answering incoming telephone calls
- Booking, amend and cancelling appointments
- Processing Patient referrals
- Processing repeat prescriptions
- Registering patients
- document management
- coding records,
- liaising with external services
- booking interpreters
- dealing with test results.
- General administration
- In addition, responding to tasks from clinical and non-clinical staff
- liaising with external community services and emergency services
- Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.
The ideal candidate will be flexible, friendly, with excellent customer service and IT skills and work well within a team, whilst also able to use their own initiative.
Previous NHS administration experience would be advantageous but full training will be given to the right person with scope for career development.
About us
This is an exciting opportunity to join our friendly, well organised GP Practice in Cambridge. The position is a varied role in a fast paced environment, which would suit a motivated person with a can-do attitude.
We have a strong supportive management team and value our staff greatly. We provide an environment where they know they are appreciated and feel empowered to ensure we are the best we can be.
Excellent training and coaching will be provided. We are looking for the right person to join our team experience in a similar role would be beneficial but not essential.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.71 to £14.08 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2625-26-0007
Job locations
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Anglia Ruskin University
East Road
Cambridge
CB1 1PT
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 8 day(s) ago
Reference: 2363004
Job summary
Job description
We are seeking a enthusiastic Patient Services Administrator to work across our two sites in The Red House Surgery & the Medical Centre based at Anglia Ruskin University. Flexibility is essential to cover shift patterns across our opening hours, which are 08:00 am to 18.30 pm Monday to Friday
This position is part time, working 22 hours per week
Tuesday 14:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
We strive to promote a good work life balance and have a lovely working environment. We are looking for a friendly and reliable individual to join our multi-skilled administration team.
Main duties of the job
To be the main point of contact for patients, both via telephone, online and face-to-face. It will be the successful candidates job to direct patients to the most appropriate care and manage patient queries in a positive and helpful way.
The successful candidate will be responsible for:-
- Greeting Patients and visitors
- Answering incoming telephone calls
- Booking, amend and cancelling appointments
- Processing Patient referrals
- Processing repeat prescriptions
- Registering patients
- document management
- coding records,
- liaising with external services
- booking interpreters
- dealing with test results.
- General administration
- In addition, responding to tasks from clinical and non-clinical staff
- liaising with external community services and emergency services
- Reception / admin experience would be advantageous as would previous use of SystmOne although full training will be given.
The ideal candidate will be flexible, friendly, with excellent customer service and IT skills and work well within a team, whilst also able to use their own initiative.
Previous NHS administration experience would be advantageous but full training will be given to the right person with scope for career development.
About us
This is an exciting opportunity to join our friendly, well organised GP Practice in Cambridge. The position is a varied role in a fast paced environment, which would suit a motivated person with a can-do attitude.
We have a strong supportive management team and value our staff greatly. We provide an environment where they know they are appreciated and feel empowered to ensure we are the best we can be.
Excellent training and coaching will be provided. We are looking for the right person to join our team experience in a similar role would be beneficial but not essential.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.71 to £14.08 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2625-26-0009
Job locations
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Anglia Ruskin University
East Road
Cambridge
CB1 1PT
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB DESCRIPTION
Post Titl: Patient Services Administrator
Responsible to: Practice Manager
Job Summary
Work in a team to provide a reception / administration service to the practice always ensuring a high standard of patient care.
Main Duties and ResponsibilitiesPatient Care
Dealing with patients, visitors and other health professionals either in person or on the telephone
To administer the appointment booking system
To answer patient enquiries with the support of other practice staff as necessary
Administrative
- To prepare repeat prescriptions in accordance with the practice policies and protocols.
- Scanning of referral letters, medical reports etc directly into patients electronic notes.
- To prepare & process referrals using the e-referral system.
- To undertake all tasks associated with the day-to-day running of the computer system including the links with patient services
- Entering new patient registrations and updating patient information onto the database.
- To undertake all other administrative duties necessary to support the smooth running of the surgery and as directed by the Practice Manager.
Team working
- Develop, apply and disseminate to all reception team own areas of knowledge and expertise
- Continually seek ways of improving procedures and workflows to maximise effectiveness of reception team
- Understanding of requirement of confidentiality at all times
- The practice places great emphasis on team working and aims to foster good relationships throughout the team. All staff are encouraged to attend appropriate staff meetings and take part in other activities important to practice life.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Excellent communication and administration skills are necessary
- Computer Literate
Desirable
- Experience and knowledge of medical terminology
- Previous medical receptionist / administration experience is preferred but not essential as full training and support will be provided.
- Previous experience of working with System One
Experience
Desirable
- Experience and knowledge of medical terminology preferred, but not essential.
- Experience as medical receptionist or administrator preferred, but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
Employer details
Employer name
Red House Surgery
Address
96 Chesterton Road
Cambridge
CB4 1ER
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Pharmacy Technician
Coast & Country Primary Care Network View all jobs
Posted 8 day(s) ago
Reference: 2362999
Job summary
Are you a qualified Pharmacy Technician looking to make a real difference in patient care?
We have an exciting opportunity for a qualified Pharmacy Technician to join our multidisciplinary team within Coast & Country PCN, to be based at Holsworthy Medical Centre.
Full-time: 37.5 hours per week, Monday to Friday
Salary: Competitive salary, depending on experience
Applications will not be considered unless your application explains how your experience and skills meet each of the essential criteria in the Person Specification.
INTERVIEWS TO BE HELD EITHER WEEK COMMENCING 12TH OR 26TH OCTOBER 2026.
Benefits include:
- 27 days annual leave plus pro-rata bank holidays
- Access to the NHS Pension Scheme
- Company sick pay from 6 months
Main duties of the job
Undertaking a patient facing role, you will work alongside GPs, clinical pharmacists, nurses and other healthcare professionals,helping to optimise medicines use, improve patient outcomes, and support the delivery of high-quality care across our PCN population.
You will be supporting the PCN in the achievement of its targets relating to IIF, CQC and QOF.
About us
Our surgery teams work closely together, enjoying the ability to share expertise and resources and to develop their services. Our vision is to continue to improve the quality of care that we provide in alignment with the need of our patient population.
We are able to build on the services already offered by primary care services and offer proactive, personalised, coordinated and more integrated health and social care.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£14 to £15.98 an hour Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4815-26-0000
Job locations
Holsworthy Medical Centre
Dobles Lanes
Holsworthy
Devon
EX22 6GH
United Kingdom
Job description
Job responsibilities
You will leadimprovements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care.
You willsupport the Primary Care Network (PCN) practices by working within professional boundaries as part of a multi-disciplinary team, to ensure the effective and efficient use of medicines, and deliver key objectives of the PCN DES across the Network.
Please see the attached full job description for this role.
Job description
Job responsibilities
You will leadimprovements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care.
You willsupport the Primary Care Network (PCN) practices by working within professional boundaries as part of a multi-disciplinary team, to ensure the effective and efficient use of medicines, and deliver key objectives of the PCN DES across the Network.
Please see the attached full job description for this role.
Person Specification
Experience
Essential
- Working in a patient facing role
- Working in a pharmaceutical department
- Experience with medication reviews
- Experience of medicine optimisation and reconciliation
- Working with community pharmacies
- Working in a role involving administration e.g. data checking and charging
- Working in a team as a team member
- Working with multidisciplinary teams
Desirable
- Working within Primary Care/General Practice
Skills and Knowledge
Essential
- Good IT skills including the Microsoft Office suite.
- Knowledge of shared care protocols
- Leading improvement skills
- Consultation skills
- Clinical Audit skills
Desirable
- Knowledge of PCNs
- Knowledge of QOF
Qualifications
Essential
- Registered as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- GCSE grade A to C or equivalent in English & Maths
Desirable
- Undertaking or qualified through an approved training pathway eg Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
Person Specification
Experience
Essential
- Working in a patient facing role
- Working in a pharmaceutical department
- Experience with medication reviews
- Experience of medicine optimisation and reconciliation
- Working with community pharmacies
- Working in a role involving administration e.g. data checking and charging
- Working in a team as a team member
- Working with multidisciplinary teams
Desirable
- Working within Primary Care/General Practice
Skills and Knowledge
Essential
- Good IT skills including the Microsoft Office suite.
- Knowledge of shared care protocols
- Leading improvement skills
- Consultation skills
- Clinical Audit skills
Desirable
- Knowledge of PCNs
- Knowledge of QOF
Qualifications
Essential
- Registered as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- GCSE grade A to C or equivalent in English & Maths
Desirable
- Undertaking or qualified through an approved training pathway eg Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Coast & Country Primary Care Network
Address
Holsworthy Medical Centre
Dobles Lanes
Holsworthy
Devon
EX22 6GH
United Kingdom
Employer's website
https://coastandcountrypcn.gpweb.org.uk/ (Opens in a new tab)
Employer details
Employer name
Coast & Country Primary Care Network
Address
Holsworthy Medical Centre
Dobles Lanes
Holsworthy
Devon
EX22 6GH
United Kingdom
Employer's website
https://coastandcountrypcn.gpweb.org.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2362998
Job summary
Looking for a salaried GP role where you can do your best work, feel genuinely supported, and enjoy being part of a great team?
Why This Job Is Different
- 25 appointments per day when not Duty Doctor - a workload designed to be safe and sustainable.
- 15 minute appointments as standard
- Protected admin time
- PCN Paramedics to support with home visits.
- Limited documents thanks to streamlined workflow and experienced admin support.
- Prescriptions shared fairly across the GP team.
- Total triage system already embedded and working well
A Team That Actually Feels Like a Team
- Bi-weekly morning huddles space to catch up, share cases, and support each other.
- Monthly Lunch & Learn sessions
- A training practice with a regular GP trainees
- Experienced nursing team independently managing Diabetes, COPD and Asthma.
About the Practice
- Purposebuilt premises just off the M5 (J24)
- Sister site 1.5 miles away
- EMIS Web, Accurx, Ardens
- Nurse led chronic disease management
- CQC rated Good
- High QOF achievement
- Active PCN involvement and ARRS roles
What We Offer
- BMA model contract terms
- Competitive salary subject to experience
- 6 weeks annual leave + 1 week study leave (pro-rata)
- Medical indemnity topup paid
- No OOH
What really matters to us is that we get the right person for our team, so we can be flexible on the working arrangements.
Join Us
If you want to work somewhere that values kindness, sustainability, clinical autonomy and genuine teamwork, we would love to hear from you.
Main duties of the job
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
About us
We are a friendly, forward thinking, multi-disciplinary practice in Somerset, within easy reach of Taunton, Bristol and the beautiful Somerset coast.
We really enjoy our work and we like to ensure our work is sustainable by supporting each other and looking after the health and wellbeing of practice team members.
Were now looking for a Salaried GP to join our growing team newly qualified or experienced, all welcome.
We have lots of expertise within the practice and you will be encouraged and supported in your own areas of special interest.
Social prescribing is at the heart of what we do, supported by our Health & Wellbeing Coaches and Village Agent. We run an active PPG, Walking Group and Gardening Group because health is more than medicine.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A2599-26-0006
Job locations
Somerset Bridge Medical Centre
Taunton Road
Bridgwater
Somerset
England
TA6 6LD
United Kingdom
Redgate Medical Centre
Westonzoyland Road
BRIDGWATER
Somerset
TA6 5BF
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES OF THE POST
1.0 Primary Responsibilities
The following are the core responsibilities of the Salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1.1. The delivery of highly effective medical care to the entitled population
1.2. The provision of services commensurate with the GMS contract
1.3. Generic prescribing adhering to local and national guidance
1.4. Effective management of long-term conditions
1.5. Processing of administration in a timely manner, including referrals, lab reports, Workflow documents, repeat prescription requests and other associated administrative tasks
1.6. Any private work done during the working day i.e. PMAs, medical reports, will be carried as part of normal duties and all fees received for such remain the property of the Practice
1.7. In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, video consultations, telephone consultations and queries, covering urgent care duties and visiting patients at home
1.8. Maintain accurate clinical records in conjunction with good practice, policy and guidance
1.9. Working collaboratively, accepting an equal share of the practice workload
1.10. Adhere to best practice recommended through clinical guidelines and the audit process
1.11. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
1.12. Accept delegated responsibility for a specific area (or areas) of the QOF
1.13. Attend and contribute effectively to practice meetings as required
1.14. Contribute effectively to the development and maintenance of the practice including; clinical governance, training, financial management and HR
1.15. Ensure compliance with the appraisal process
1.16. Prepare and complete the revalidation process
1.17. Commit to self-learning and instil an ethos of continuing professional development across the practice team
1.18. Support the training of medical students from all clinical disciplines
1.19. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
1.20. Review and adhere to practice protocols and policies at all times
1.21. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
1.22. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care
2.0 Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may be requested to:
2.1. Participate in practice audits as requested by the audit lead
2.2. Participate in local initiatives to enhance service delivery and patient care
2.3. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
3.0 Review of this Job Description
This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
GENERAL INFORMATION
All staff at Redgate & Somerset Bridge Medical Centres have a duty to conform to the following:
4.0 Confidentiality
The post holder will maintain appropriate confidentiality of information relating to the Practice, individuals and patient information. The post holder will be expected to comply with all aspects of the GDPR and other current legislation
5.0 Equality & Diversity
Redgate & Somerset Bridge Medical Centres are committed to achieving equality of opportunity for all staff and for those who access our services. You must work in accordance with equal opportunities policies/procedures and promote the equality and diversity agenda of the Practice.
6.0 Prevention and Control of Healthcare Associated Infection
The post holder is expected to comply with Practice Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.
7.0 Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
8.0 Records Management
The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Practice policy, including email documents and with regard to the GDPR, The Freedom of Information Act and any other relevant statutory requirements.
9.0 Risk Management / Health & Safety
Redgate & Somerset Bridge Medical Centres are committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
10.0 Safeguarding
The practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share its commitment.
11.0 Security
The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured
12.0 Service Implementation/Improvement
12.1. Assist with safeguarding for both children and vulnerable adults using local guidance and referral criteria
12.2. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance misuse and addictive behaviour
12.3. Contribute new ideas to improve patient care
12.4. Work with the practice to ensure targets are met
13.0 Smoking -The Practice operates a non-smoking policy. Employees are not permitted to smoke or use e-cigarettes anywhere within the premises of the Practice or when outside on official business.
Job description
Job responsibilities
KEY RESPONSIBILITIES OF THE POST
1.0 Primary Responsibilities
The following are the core responsibilities of the Salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1.1. The delivery of highly effective medical care to the entitled population
1.2. The provision of services commensurate with the GMS contract
1.3. Generic prescribing adhering to local and national guidance
1.4. Effective management of long-term conditions
1.5. Processing of administration in a timely manner, including referrals, lab reports, Workflow documents, repeat prescription requests and other associated administrative tasks
1.6. Any private work done during the working day i.e. PMAs, medical reports, will be carried as part of normal duties and all fees received for such remain the property of the Practice
1.7. In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, video consultations, telephone consultations and queries, covering urgent care duties and visiting patients at home
1.8. Maintain accurate clinical records in conjunction with good practice, policy and guidance
1.9. Working collaboratively, accepting an equal share of the practice workload
1.10. Adhere to best practice recommended through clinical guidelines and the audit process
1.11. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
1.12. Accept delegated responsibility for a specific area (or areas) of the QOF
1.13. Attend and contribute effectively to practice meetings as required
1.14. Contribute effectively to the development and maintenance of the practice including; clinical governance, training, financial management and HR
1.15. Ensure compliance with the appraisal process
1.16. Prepare and complete the revalidation process
1.17. Commit to self-learning and instil an ethos of continuing professional development across the practice team
1.18. Support the training of medical students from all clinical disciplines
1.19. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
1.20. Review and adhere to practice protocols and policies at all times
1.21. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
1.22. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care
2.0 Secondary Responsibilities
In addition to the primary responsibilities, the salaried GP may be requested to:
2.1. Participate in practice audits as requested by the audit lead
2.2. Participate in local initiatives to enhance service delivery and patient care
2.3. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)
3.0 Review of this Job Description
This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
GENERAL INFORMATION
All staff at Redgate & Somerset Bridge Medical Centres have a duty to conform to the following:
4.0 Confidentiality
The post holder will maintain appropriate confidentiality of information relating to the Practice, individuals and patient information. The post holder will be expected to comply with all aspects of the GDPR and other current legislation
5.0 Equality & Diversity
Redgate & Somerset Bridge Medical Centres are committed to achieving equality of opportunity for all staff and for those who access our services. You must work in accordance with equal opportunities policies/procedures and promote the equality and diversity agenda of the Practice.
6.0 Prevention and Control of Healthcare Associated Infection
The post holder is expected to comply with Practice Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.
7.0 Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
8.0 Records Management
The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Practice policy, including email documents and with regard to the GDPR, The Freedom of Information Act and any other relevant statutory requirements.
9.0 Risk Management / Health & Safety
Redgate & Somerset Bridge Medical Centres are committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
10.0 Safeguarding
The practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share its commitment.
11.0 Security
The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured
12.0 Service Implementation/Improvement
12.1. Assist with safeguarding for both children and vulnerable adults using local guidance and referral criteria
12.2. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance misuse and addictive behaviour
12.3. Contribute new ideas to improve patient care
12.4. Work with the practice to ensure targets are met
13.0 Smoking -The Practice operates a non-smoking policy. Employees are not permitted to smoke or use e-cigarettes anywhere within the premises of the Practice or when outside on official business.
Person Specification
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/Accurx user skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
Qualifications
Essential
- Qualified GP
- MRCGP or equivalent
- Vocational Training Certificate or equivalent JCPTGP
- General Practitioner (Certificate of Completion of Training CCT)
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- General understanding of the GMS contract
Desirable
- Experience of medicines management
- Experience of Primary Care Networks
Eligibility
Essential
- Full GMC Registration
- National Performers List registration
- Appropriate defence indemnity (MPS/MDU)
- Eligibility to practice in the UK independently
Person Specification
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/Accurx user skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
Qualifications
Essential
- Qualified GP
- MRCGP or equivalent
- Vocational Training Certificate or equivalent JCPTGP
- General Practitioner (Certificate of Completion of Training CCT)
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- General understanding of the GMS contract
Desirable
- Experience of medicines management
- Experience of Primary Care Networks
Eligibility
Essential
- Full GMC Registration
- National Performers List registration
- Appropriate defence indemnity (MPS/MDU)
- Eligibility to practice in the UK independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Redgate Medical Centre
Address
Somerset Bridge Medical Centre
Taunton Road
Bridgwater
Somerset
England
TA6 6LD
United Kingdom
Employer's website
Employer details
Employer name
Redgate Medical Centre
Address
Somerset Bridge Medical Centre
Taunton Road
Bridgwater
Somerset
England
TA6 6LD
United Kingdom
Employer's website
Apply Now
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Posted 8 day(s) ago
Reference: 2362993
Job summary
Mosaic Healthcare consists of 3 practices (Crown Heights Medical Centre, Odiham & Old Basing Health Centres and Bramblys Grange Medical Practice) located in or near Basingstoke. We have a combined patient population of circa 60,000 patients spread between Basingstoke town centre and semi-rural areas such as Odiham.
We currently have a full time vacancy for 37.5 hours per week at Bramblys Grange Medical Practice and a part time vacancy for 22.5 hrs per week at Odiham and Old Basing Health Centres.
Main duties of the job
To improve patients' health outcomes and the efficiency of the primary care network (PCN) pharmacy team by providing direct, accessible and timely medicines expertise as part of a multi-disciplinary team. To pro-actively complete workloads relating to medicines optimisation issues from other clinical staff to improve patient care, safety and outcomes.
The Clinical Pharmacist must be registered with the General Pharmaceutical Council (GPhC) and enrol in, or already be qualified from, an approved 18-month training pathway or equivalent that equips the Clinical Pharmacist to be able to practice and prescribe safely and effectively in a primary care setting, for example, the CPPE Clinical Pharmacist training pathway, followed by the independent prescribing course.
About us
We are committed to building a multi-disciplinary team and want to build on the pharmacy resource already within the PCN. All our ARRS staff are supported by an education lead to ensure we meet the aspirations of both the team member and the surgeries. The pharmacy team are also supported by a lead pharmacist.
Benefits include:
NHS Pension
Employee Discount Scheme
Study Days
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
W0022-26-0002
Job locations
Bramblys Grange Medical centre
Dickson House
Alencon Link
Basingstoke
Hampshire
RG21 7AN
United Kingdom
The Old Basing Health Centre, Manor Lane
Old Basing
BASINGSTOKE
Hampshire
RG24 7AE
United Kingdom
The Odiham Health Centre
Deer Park View
Odiham
HOOK
Hampshire
RG29 1JY
United Kingdom
Job description
Job responsibilities
a. work as part of a multi-disciplinary team in a patient facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas;
b. be a prescriber, or completing training to become a prescriber on completion of the 18-month training pathway, and work with and alongside the general practice team;
c. be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially older people, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme)
d. provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the PCNs practices and to help in tackling inequalities;
e. provide leadership on person-centered medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the quality and outcomes framework and enhanced services;
f. through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote selfcare;
g. have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload;
h. develop relationships and work closely with other pharmacy professionals across PCNs and the wider health and social care system;
i. take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning disabilities), liaison with community pharmacists and anticoagulation; and
j. be part of a professional clinical network and have access to appropriate clinical supervision. Each clinical pharmacist must receive a minimum of one supervision session per month by a senior clinical / advanced practice pharmacist;
k. the senior clinical / advanced practice pharmacist must receive a minimum of one supervision session every three months by a GP clinical supervisor;
l. each clinical pharmacist/senior clinical pharmacist/advanced practice pharmacist will have access to an assigned GP clinical supervisor for support and development.
m. a ratio of one senior clinical / advanced practice pharmacist to no more than five junior clinical pharmacists, with appropriate peer support and supervision in place.
n. undertakes clinical audits as agreed with the Prescribing Lead
*Please read the full attached job description.
Job description Job responsibilities a. work as part of a multi-disciplinary team in a patient facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas;b. be a prescriber, or completing training to become a prescriber on completion of the 18-month training pathway, and work with and alongside the general practice team;c. be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially older people, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme)d. provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the PCNs practices and to help in tackling inequalities;e. provide leadership on person-centered medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the quality and outcomes framework and enhanced services;f. through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote selfcare;g. have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload;h. develop relationships and work closely with other pharmacy professionals across PCNs and the wider health and social care system;i. take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning disabilities), liaison with community pharmacists and anticoagulation; andj. be part of a professional clinical network and have access to appropriate clinical supervision. Each clinical pharmacist must receive a minimum of one supervision session per month by a senior clinical / advanced practice pharmacist;k. the senior clinical / advanced practice pharmacist must receive a minimum of one supervision session every three months by a GP clinical supervisor;l. each clinical pharmacist/senior clinical pharmacist/advanced practice pharmacist will have access to an assigned GP clinical supervisor for support and development.m. a ratio of one senior clinical / advanced practice pharmacist to no more than five junior clinical pharmacists, with appropriate peer support and supervision in place.n. undertakes clinical audits as agreed with the Prescribing Lead*Please read the full attached job description.
Person Specification
Experience
Essential
- Experience of working in primary care
- Experience of working in a GP practice
- Strong organisational and IT skills
Desirable
- Experience with EMIS
- Experience with Docman
- Experience with Accurx
Qualifications
Essential
- Registered with GPhC
Desirable
- Independent Prescribing
- Additional specialty qualifications
- CPPE Primary Care Pathway
Person Specification Experience Essential Experience of working in primary care Experience of working in a GP practice Strong organisational and IT skills Desirable Experience with EMIS Experience with Docman Experience with Accurx Qualifications Essential Registered with GPhC Desirable Independent Prescribing Additional specialty qualifications CPPE Primary Care Pathway
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mosaic Primary Care Network
Address
Bramblys Grange Medical centre
Dickson House
Alencon Link
Basingstoke
Hampshire
RG21 7AN
United Kingdom
Employer's website
https://crownheightsmc.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mosaic Primary Care Network
Address
Bramblys Grange Medical centre
Dickson House
Alencon Link
Basingstoke
Hampshire
RG21 7AN
United Kingdom
Employer's website
https://crownheightsmc.co.uk/ (Opens in a new tab)
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Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery View all jobs
Posted 8 day(s) ago
Reference: 2362986
Job summary
To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
The person appointed will demonstrate the ability to multitask, good timekeeping, organisation, efficiency, professionalism, and the ability to work both independently and as part of a team whilst supporting the delivery of practice policies and procedures.
The post holder will ensure practice targets are met by regularly contacting patients to attend any clinics run by the practice including, Smear tests, Diabetes, Vaccinations, New Patient Registrations, Blood Test Clinics, and by pursuing any other targets required by the practice.
Main duties of the job
Tasks would include:
All general office administrative work, assisting the medical secretary with all clerical duties, and providing front-line service to all patients and trust-related staff at reception
Greet all patients with a smile and remain polite and approachable at all times.
Provide whatever support may be required by the Clinical & Management team to enable them to effectively run and manage the surgeries, clinics & practice
Receive and appropriately direct all patients on arrival to the surgery.
Take telephone calls and messages from patients; deal with their inquiries and/or book appointments with clinicians, as appropriate whilst ensuring that the patients are served and their needs met.
Answer general patients and other inquiries
Make and amend appointments for doctors and other clinicians using EMIS Web or any other computerised system used by the practice.
Explain practice procedures to patients e.g. complaints procedures as and when required.
File /scan medical records/notes quickly, accurately & efficiently.
Maintain a tidy workspace and environment at all times - ensuring that you clear up after yourself before leaving.
Maintain full cooperation and communication between the doctors, nurses, and other practice staff regarding all practice matters.
About us
At F4HG we are committed to ensuring that all patients receive the best possible care in relation to long-term illnesses by promoting healthy living and encouraging a healthy lifestyle through various clinics and education meetings with patients is also key. Patient and Doctor face-to-face appointments are offered as well as the option for patients to speak to a doctor over the phone for their convenience to assist in their illness and health-related concerns.
The aim of the practice and the NHS England is to ensure that all residents in Newham have access to a diverse range of high-quality services, which are local to them and are linked between health and social care.
At F4HG, we are passionate about keeping our patients and staff healthy. We are committed to being role models and working as a team in order to support our patients, our colleagues, and our community. We maintain a positive attitude, show compassion, appreciate and treat everyone with respect. We are dedicated to providing an extraordinary service to all.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£27,007 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3480-26-0006
Job locations
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Church Road Health - 1st Floor The Centre Manor Park
30 Church Road
London
E12 6AQ
United Kingdom
E7 Health - Lord Lister Health Centre
121 Woodgrange Road
London
E7 0EP
United Kingdom
Glen Road Medical Centre
Glen Road
London
E13 8RU
United Kingdom
Job description
Job responsibilities
Undertake all work in a proactive, accurate and timely manner.
Inform patients of the practice complaints procedure; assist patients in completing the complaint forms (where necessary); and pass complaints onto the complaints team (or other designated person) to log the complaint.
Record any tasks done, by e-mail or on any other system that may be required by the practice.
Complete any time sheets to record work done or correct times of arrival and departure to and from work each day as appropriate.
Undertake any work delegated to you by other Supervisors, Managers, Administrators, as and when requested, in a proactive and timely manner.
Attend practice meetings - as per practice meeting schedule. This may require you to be flexible about your hours in order to enable you to regularly attend these meetings.
Participate in any practice development away days.
Carry out any reasonable management instruction in a proactive and timely manner in order to facilitate the smooth running of the practice.
Undertake any other tasks consistent with this role as required by the Partners, and any other Managers in the organisation.
Any staff member can be called upon by a clinician (doctor / nurse / healthcare assistant) from time to time to Chaperone a patient during a physical examination ensuring that the Chaperone policy is adhered to at all times.
Ensure all consulting rooms, waiting rooms, and offices are clean, tidy, stocked up prior to each surgery session.
Ensure that all of the appropriate patient related forms are available as and when they may be needed & are avaiilable via our website.
Support and participate in the practices Health and Safety procedures.
Attend basic life support, safeguarding and any other training required, as and when requested by the organisation.
Ensure all appropriate security measures are carried out daily i.e. all rooms are secured, locked and any alarm systems are activated.
Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Maintain the confidentiality of all personal data both electronic and manual in line with data protection legislation.
Carry out their duties and responsibilities, at all times, in line with Data Protection Legislation.
Encourage and develop teamwork within the practice.
Participate in practice meetings and practice management meetings, reporting progress when required.
Participate in audits and inspections as appropriate.
Work closely with the doctors, nurses and managers in the setting up and/or improving of practice systems for monitoring/measuring performance
Ensure that all Practice Policies are fully implemented
Support, Manage and Train the practice administrative team.
Undertake personal development courses designed to support the role of administrative staff where available.
Job description
Job responsibilities
Undertake all work in a proactive, accurate and timely manner.
Inform patients of the practice complaints procedure; assist patients in completing the complaint forms (where necessary); and pass complaints onto the complaints team (or other designated person) to log the complaint.
Record any tasks done, by e-mail or on any other system that may be required by the practice.
Complete any time sheets to record work done or correct times of arrival and departure to and from work each day as appropriate.
Undertake any work delegated to you by other Supervisors, Managers, Administrators, as and when requested, in a proactive and timely manner.
Attend practice meetings - as per practice meeting schedule. This may require you to be flexible about your hours in order to enable you to regularly attend these meetings.
Participate in any practice development away days.
Carry out any reasonable management instruction in a proactive and timely manner in order to facilitate the smooth running of the practice.
Undertake any other tasks consistent with this role as required by the Partners, and any other Managers in the organisation.
Any staff member can be called upon by a clinician (doctor / nurse / healthcare assistant) from time to time to Chaperone a patient during a physical examination ensuring that the Chaperone policy is adhered to at all times.
Ensure all consulting rooms, waiting rooms, and offices are clean, tidy, stocked up prior to each surgery session.
Ensure that all of the appropriate patient related forms are available as and when they may be needed & are avaiilable via our website.
Support and participate in the practices Health and Safety procedures.
Attend basic life support, safeguarding and any other training required, as and when requested by the organisation.
Ensure all appropriate security measures are carried out daily i.e. all rooms are secured, locked and any alarm systems are activated.
Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Maintain the confidentiality of all personal data both electronic and manual in line with data protection legislation.
Carry out their duties and responsibilities, at all times, in line with Data Protection Legislation.
Encourage and develop teamwork within the practice.
Participate in practice meetings and practice management meetings, reporting progress when required.
Participate in audits and inspections as appropriate.
Work closely with the doctors, nurses and managers in the setting up and/or improving of practice systems for monitoring/measuring performance
Ensure that all Practice Policies are fully implemented
Support, Manage and Train the practice administrative team.
Undertake personal development courses designed to support the role of administrative staff where available.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Literate and able to perform numerical calculations
Desirable
- Graduate
- Computing Skills
Experience
Essential
- Comfortable working with computers and being computer literate.
- Having compassion, patience, empathetic and caring approach to all pateints.
Desirable
- Experience using EMIS Web
- Working in General Practice or the NHS
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Literate and able to perform numerical calculations
Desirable
- Graduate
- Computing Skills
Experience
Essential
- Comfortable working with computers and being computer literate.
- Having compassion, patience, empathetic and caring approach to all pateints.
Desirable
- Experience using EMIS Web
- Working in General Practice or the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
First 4 Health Group - Stratford Village Surgery
Address
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Employer's website
https://www.first4healthgroup.co.uk (Opens in a new tab)
Employer details
Employer name
First 4 Health Group - Stratford Village Surgery
Address
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Employer's website
https://www.first4healthgroup.co.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Receptionist
The Golborne Medical Centre – Dr Ramasamy Practice View all jobs
Posted 8 day(s) ago
Reference: 2362985
Job summary
Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team. The successful applicant will be enthusiastic and confident in dealing with members of the public in a calm and professional manner, whilst delivering excellent customer service.
You will need some flexibility to cover Morning(8.00am to 1.00pm) and Afternoon shifts (1.00pm to 6.30pm). This can be agreed.
Main duties of the job
The role is patient focussed and you will carry out a variety of roles including:
- Welcoming all patients and visitors to the surgery
- Dealing with enqueries from patients and external agencies in person and over the telephone.
- Processing prescription requests.
- Signposting patients to the correct service etc.
You will work alongside a team of receptionists to ensure that all processes are carried out to a high standard.
About us
We are a long established GP practice with approximately 5,400 patients.
Out team consists of:
- 4 GP Partners
- 1 Salaried GP's
- 1 Practice Manager
- 1 Secretary
- 2 Physician Associates
- 2 Clinical Pharmacists
- 2 Health Care Assistants, and
- 5 Receptionists
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.50 to £13 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A3636-26-0006
Job locations
12 – 16 Golborne Road
London
W10 5PG
United Kingdom
Job description
Job responsibilities
Dr Ramasamy & Partners
Job Description Receptionist
Job Title: Receptionist
Responsible to: Senior Receptionist / Practice Manager
Responsible for: N/A
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
Job description
Job responsibilities
Dr Ramasamy & Partners
Job Description Receptionist
Job Title: Receptionist
Responsible to: Senior Receptionist / Practice Manager
Responsible for: N/A
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
Person Specification
Pre- Checks
Essential
- Enhanced DBS is mandatory
Qualifications
Essential
- GCSE (or equivalent) in English & Maths
Experience
Essential
- Experience of working within a NHS reception/administration team
- Experience of dealing with the general public (Face to Face and over the telephone)
- Excellent telephone manner
- Confident with GP IT systems
- ( Please note at this moment we are looking for Reception staff with NHS experience only. Unfortunately other applications will be not acknowledged due to the limited time frame and resources. We are unable to sponsor applicants and Applicants with Right to work in UK only should apply)
Desirable
- Experience of working within NHS / GP surgery
- Experience of working with clinical systems
Location
Essential
- The ideal applicant will be local and within 5 miles of this surgery.
Desirable
- Basic IT skills,
- Flexible with working hours.
Working Hours
Essential
- Must be able to work morning and / or afternoon shifts: Morning shifts can be 8.00am to 1.00pm, and afternoon shifts can be from 1.00pm to 6.30pm). Some flexibility may be available within these hours.
Desirable
- Flexibility to provide addition cover for staff sickness or annual leave when needed.
Person Specification
Pre- Checks
Essential
- Enhanced DBS is mandatory
Qualifications
Essential
- GCSE (or equivalent) in English & Maths
Experience
Essential
- Experience of working within a NHS reception/administration team
- Experience of dealing with the general public (Face to Face and over the telephone)
- Excellent telephone manner
- Confident with GP IT systems
- ( Please note at this moment we are looking for Reception staff with NHS experience only. Unfortunately other applications will be not acknowledged due to the limited time frame and resources. We are unable to sponsor applicants and Applicants with Right to work in UK only should apply)
Desirable
- Experience of working within NHS / GP surgery
- Experience of working with clinical systems
Location
Essential
- The ideal applicant will be local and within 5 miles of this surgery.
Desirable
- Basic IT skills,
- Flexible with working hours.
Working Hours
Essential
- Must be able to work morning and / or afternoon shifts: Morning shifts can be 8.00am to 1.00pm, and afternoon shifts can be from 1.00pm to 6.30pm). Some flexibility may be available within these hours.
Desirable
- Flexibility to provide addition cover for staff sickness or annual leave when needed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Golborne Medical Centre – Dr Ramasamy Practice
Address
12 – 16 Golborne Road
London
W10 5PG
United Kingdom
Employer's website
https://www.golbornemedical-drramasamy.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Golborne Medical Centre – Dr Ramasamy Practice
Address
12 – 16 Golborne Road
London
W10 5PG
United Kingdom
Employer's website
https://www.golbornemedical-drramasamy.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 8 day(s) ago
Reference: 2362919
Job summary
In order to strengthen our admin team, we are looking for a Medical Receptionist to join the practice.
The Medical Receptionist provides a professional, efficient and patient-focused reception and administrative service within a busy GP Surgery. The post holder acts as the first point of contact for patients and healthcare professionals, ensuring a high standard of customer service while maintaining strict confidentiality and compliance with Practice policies.
The role supports the smooth running of the practice by managing appointments, responding to patient enquiries, processing clinical administration tasks and assisting the multidisciplinary healthcare team. The post holder will work within the GP surgery systems while promoting patient access to healthcare services.
Main duties of the job
- Work in a busy reception and administration team greeting patients at reception and directing them to the relevant practitioner.
- Answering telephone calls and promptly dealing with patient queries to meet their needs.
- Signposting patients to alternative services where required.
- Dealing with requests from Patients to access on line services
- Other administrative duties as requried
- To work at either the Kenton or Benwell surgery as reqruied
About us
Betts Avenue is a long-established GP Practice operating in the heart of Newcastle over two sites (Kenton and Benwell). We currently have 3 GP Partners, 2 Salaried GP's, 1 ACP & 1 ANP. We are supported by an established nursing team, HCAs and admin team delivering a range of services to a population of approximately 10,500 patients.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0814-26-0010
Job locations
2 Betts Avenue
Newcastle Upon Tyne
NE15 6TQ
United Kingdom
Kenton Medical Centre
Sherringham Avenue
Newcastle Upon Tyne
Tyne and Wear
NE3 3QP
United Kingdom
Job description
Job responsibilities
Job Purpose
The Medical Receptionist provides a professional, efficient and patient-focused reception and administrative service within a busy GP Surgery. The post holder acts as the first point of contact for patients and healthcare professionals, ensuring a high standard of customer service while maintaining strict confidentiality and compliance with Practice policies.
The role supports the smooth running of the practice by managing appointments, responding to patient enquiries, processing clinical administration tasks and assisting the multidisciplinary healthcare team. The post holder will work within the GP surgery systems while promoting patient access to healthcare services.
Key Responsibilities
Reception and Patient Care
- Provide a professional, friendly and welcoming service to patients, visitors and healthcare professionals.
- Act as the first point of contact for patients attending the surgery or contacting the practice via telephone or online services.
- Direct patients to the most appropriate clinician or healthcare service
- Assist patients who require urgent medical attention and follow the triage/oncall protocol
- Monitor patient flow within the waiting area and keep patients informed of delays.
Appointment and Access Management
- Manage the computerised appointment system SystmOne
- Book, amend and cancel appointments for GPs, nurses, pharmacists, healthcare assistants and other clinicians.
- Process appointment requests through telephone, online access systems and face-to-face enquiries.
- Record requests for home visits in accordance with practice protocols.
Telephone and Communication Duties
- Answer incoming calls promptly and efficiently.
- Handle a high volume of calls while maintaining professionalism and patient confidentiality.
- Accurately record messages and forward them to clinicians or relevant team members.
- Communicate effectively with external healthcare organisations including hospitals, community services, pharmacies and laboratories.
Patient Administration
- Process new patient registrations in line with practice procedures.
- Maintain and update patient records accurately.
- Scan and file clinical correspondence including hospital letters, discharge summaries, laboratory reports and referral documents.
- Manage incoming and outgoing correspondence via post and electronic systems.
Prescription and Clinical Administration
- Process repeat prescription requests from patients and pharmacies through telephone, online services and email.
- Ensure prescription requests are processed in line with practice procedures.
- Assist with issuing test results and clinical information where appropriate.
- Ensure specimens are recorded, labelled and sent to the laboratory using the designated courier service.
- Ensure hospital results and laboratory reports are passed to the appropriate clinician for review when needed.
Online Patient Services
- Promote and assist patients in registering for online services
- Respond to patient queries received through online messaging systems.
Clinic and Practice Support
- Assist with the organisation and booking of annual reviews and seasonal flu clinics.
- Support patient recall systems for chronic disease management and annual reviews.
- Ensure consulting rooms are stocked
- Check and tidy clinical rooms
Compliance, Governance and Safeguarding
- Maintain strict patient confidentiality in accordance with GDPR
- Adhere to practice policies including Safeguarding, Infection Prevention and Control, Health and Safety, and Equality and Diversity.
- Participate in essential training including safeguarding, information governance and mandatory training
Teamwork and Professional Conduct
- Work effectively as part of a team including GPs, nurses, pharmacists, administrators and allied healthcare professionals.
- Communicate professionally with colleagues and external healthcare providers.
- Participate in practice meetings, training sessions
Person Specification
Essential Skills
- Excellent communication and interpersonal skills.
- Strong telephone and patient communication skills.
- Good organisational and time management abilities.
- Ability to work effectively in a busy environment.
- Ability to use initiative and prioritise workload.
- Ability to maintain confidentiality and professionalism at all times.
Desirable Skills
- Experience using clinical systems
- Knowledge of NHS services, primary care pathways and care navigation.
Experience
Essential
- Experience working with the public in a customer service or reception role.
- Experience handling confidential or sensitive information.
Desirable
- Previous experience in a GP practice, NHS or healthcare setting.
- Experience managing appointments or working within medical administration.
Personal Attributes
- Professional appearance and positive attitude.
- Friendly, approachable and empathetic manner.
- Flexible and adaptable approach to work.
- Ability to work collaboratively within a team environment.
- Mature approach with the ability to deal sensitively with patients.
- Ability to remain calm and professional in high-pressure situations.
Job description
Job responsibilities
Job Purpose
The Medical Receptionist provides a professional, efficient and patient-focused reception and administrative service within a busy GP Surgery. The post holder acts as the first point of contact for patients and healthcare professionals, ensuring a high standard of customer service while maintaining strict confidentiality and compliance with Practice policies.
The role supports the smooth running of the practice by managing appointments, responding to patient enquiries, processing clinical administration tasks and assisting the multidisciplinary healthcare team. The post holder will work within the GP surgery systems while promoting patient access to healthcare services.
Key Responsibilities
Reception and Patient Care
- Provide a professional, friendly and welcoming service to patients, visitors and healthcare professionals.
- Act as the first point of contact for patients attending the surgery or contacting the practice via telephone or online services.
- Direct patients to the most appropriate clinician or healthcare service
- Assist patients who require urgent medical attention and follow the triage/oncall protocol
- Monitor patient flow within the waiting area and keep patients informed of delays.
Appointment and Access Management
- Manage the computerised appointment system SystmOne
- Book, amend and cancel appointments for GPs, nurses, pharmacists, healthcare assistants and other clinicians.
- Process appointment requests through telephone, online access systems and face-to-face enquiries.
- Record requests for home visits in accordance with practice protocols.
Telephone and Communication Duties
- Answer incoming calls promptly and efficiently.
- Handle a high volume of calls while maintaining professionalism and patient confidentiality.
- Accurately record messages and forward them to clinicians or relevant team members.
- Communicate effectively with external healthcare organisations including hospitals, community services, pharmacies and laboratories.
Patient Administration
- Process new patient registrations in line with practice procedures.
- Maintain and update patient records accurately.
- Scan and file clinical correspondence including hospital letters, discharge summaries, laboratory reports and referral documents.
- Manage incoming and outgoing correspondence via post and electronic systems.
Prescription and Clinical Administration
- Process repeat prescription requests from patients and pharmacies through telephone, online services and email.
- Ensure prescription requests are processed in line with practice procedures.
- Assist with issuing test results and clinical information where appropriate.
- Ensure specimens are recorded, labelled and sent to the laboratory using the designated courier service.
- Ensure hospital results and laboratory reports are passed to the appropriate clinician for review when needed.
Online Patient Services
- Promote and assist patients in registering for online services
- Respond to patient queries received through online messaging systems.
Clinic and Practice Support
- Assist with the organisation and booking of annual reviews and seasonal flu clinics.
- Support patient recall systems for chronic disease management and annual reviews.
- Ensure consulting rooms are stocked
- Check and tidy clinical rooms
Compliance, Governance and Safeguarding
- Maintain strict patient confidentiality in accordance with GDPR
- Adhere to practice policies including Safeguarding, Infection Prevention and Control, Health and Safety, and Equality and Diversity.
- Participate in essential training including safeguarding, information governance and mandatory training
Teamwork and Professional Conduct
- Work effectively as part of a team including GPs, nurses, pharmacists, administrators and allied healthcare professionals.
- Communicate professionally with colleagues and external healthcare providers.
- Participate in practice meetings, training sessions
Person Specification
Essential Skills
- Excellent communication and interpersonal skills.
- Strong telephone and patient communication skills.
- Good organisational and time management abilities.
- Ability to work effectively in a busy environment.
- Ability to use initiative and prioritise workload.
- Ability to maintain confidentiality and professionalism at all times.
Desirable Skills
- Experience using clinical systems
- Knowledge of NHS services, primary care pathways and care navigation.
Experience
Essential
- Experience working with the public in a customer service or reception role.
- Experience handling confidential or sensitive information.
Desirable
- Previous experience in a GP practice, NHS or healthcare setting.
- Experience managing appointments or working within medical administration.
Personal Attributes
- Professional appearance and positive attitude.
- Friendly, approachable and empathetic manner.
- Flexible and adaptable approach to work.
- Ability to work collaboratively within a team environment.
- Mature approach with the ability to deal sensitively with patients.
- Ability to remain calm and professional in high-pressure situations.
Person Specification
Knowledge
Essential
- - Skills in dealing with public
- - Able to work under pressure at times
- - Able to answer calls promptly
Desirable
- - Knowledge of NHS and primary care
Experience
Essential
- - Ability to work in a confidential manner
Desirable
- - Reception/customer service experience
Personal Attributes
Essential
- - Smart appearance
- - Flexible/adaptable
- - Ability to work as part of team
- - Mature approach
- - Confidentiality
Desirable
- - Sense of humour and ability to deal sensitively with the public at times
Skills
Essential
- - Good communication and telephone skills.
- - Good organisational skills.
- - Ability to use own initiative
Desirable
- - Computer experience
Person Specification
Knowledge
Essential
- - Skills in dealing with public
- - Able to work under pressure at times
- - Able to answer calls promptly
Desirable
- - Knowledge of NHS and primary care
Experience
Essential
- - Ability to work in a confidential manner
Desirable
- - Reception/customer service experience
Personal Attributes
Essential
- - Smart appearance
- - Flexible/adaptable
- - Ability to work as part of team
- - Mature approach
- - Confidentiality
Desirable
- - Sense of humour and ability to deal sensitively with the public at times
Skills
Essential
- - Good communication and telephone skills.
- - Good organisational skills.
- - Ability to use own initiative
Desirable
- - Computer experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Betts Avenue Medical Centre
Address
2 Betts Avenue
Newcastle Upon Tyne
NE15 6TQ
United Kingdom
Employer's website
https://www.bettsavenue.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Betts Avenue Medical Centre
Address
2 Betts Avenue
Newcastle Upon Tyne
NE15 6TQ
United Kingdom
Employer's website
https://www.bettsavenue.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Sleep Specialist Nurse
Great Western Hospitals NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2362865
Job summary
Hours: 15 per week
Salary: £15,983 - £19,246 per annum
Are you an experienced nurse with good respiratory knowledge looking for the next challenge?
A promising opportunity has emerged to enhance the sleep service by incorporating the Community Diagnostic Centre (CDC) located in West Swindon. The selected candidates will be required to work at the Great Western Hospital, Moredon medical centre and the West Swindon site.
We have an exciting opportunity for an experienced nurse to develop their clinical skills and knowledge within the sleep service / ventilation team. The Team diagnoses and treats patients with obstructive sleep apnoea, movement disorders, and sleep-disordered breathing. The team predominately looks after outpatients who require sleep studies and NIV and CPAP treatment but also reviews some inpatients who require sleep studies or any guidance on NIV.
The successful applicant must have up-to-date respiratory skills and knowledge to ensure. It will be required to work autonomously and within a friendly team. Good communication and teamwork skills are essential.
You will be part of an exciting and developing team that will support and develop you to achieve your potential.
If you are keen, enjoy a dynamic workload, and thrive under pressure, we would love to hear from you.We will provide you with development opportunities to enhance your current level of practice and will support you as you transition into this role.
Main duties of the job
The Sleep Specialist Nurse will act as an autonomous clinical practitioner, providing specialist nursing care, education and advice to patients, their carers and other health care professionals regarding management of their condition. The post holder will be a valued member of the Sleep and Ventilation service providing assessment, care, support, and advice for patients undergoing sleep studies and treatments for sleep disordered breathing. To work within defined policies in conjunction with the Band 7 Respiratory Nurse, promoting and maintaining excellent, safe practice and continuing to develop the role of the nurse specialist.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
249-8295450
Job locations
The Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Job description
Job responsibilities
- To prepare and set up new patients on Continuous Positive Airway Pressure (CPAP). This involves patient assessment, explanation of obstructive sleep apnoea (OSA) and CPAP therapy, mask fitting, trial of CPAP equipment and downloading compliance data.
- To plan and organise setting up new patients on non-invasive ventilation, this also includes explanation into therapy, mask fitting and trial of NIV equipment and downloading compliance data and taking appropriate action as necessary.
- To deal with complex and sensitive clinical queries from new and long-term CPAP and NIV users over the telephone and by email, where there may be barriers to understanding and where is empathy is required.
- To provide home sleep studies equipment and oximetry in an outpatient basis
Please see full Job description and person specification attached.
Job description
Job responsibilities
- To prepare and set up new patients on Continuous Positive Airway Pressure (CPAP). This involves patient assessment, explanation of obstructive sleep apnoea (OSA) and CPAP therapy, mask fitting, trial of CPAP equipment and downloading compliance data.
- To plan and organise setting up new patients on non-invasive ventilation, this also includes explanation into therapy, mask fitting and trial of NIV equipment and downloading compliance data and taking appropriate action as necessary.
- To deal with complex and sensitive clinical queries from new and long-term CPAP and NIV users over the telephone and by email, where there may be barriers to understanding and where is empathy is required.
- To provide home sleep studies equipment and oximetry in an outpatient basis
Please see full Job description and person specification attached.
Person Specification
Qualifications
Essential
- Degree or diploma level qualification
- First-level registration registered with NMC
- Evidence of continued professional development
Desirable
- Management / Leadership Qualification
- Relevant Respiratory course or qualification
- Patient assessment and clinical examination or equivalent course
Experience
Essential
- Working as an effective member of a multidisciplinary team
- Ability to function as an effective team member
- Computer Literate
- Ability to work autonomously
- Relevant respiratory experience
Desirable
- Experience of working in a sleep clinic
- Previous experience in a respiratory specialist role
- Participation in research and /or audit
Person Specification
Qualifications
Essential
- Degree or diploma level qualification
- First-level registration registered with NMC
- Evidence of continued professional development
Desirable
- Management / Leadership Qualification
- Relevant Respiratory course or qualification
- Patient assessment and clinical examination or equivalent course
Experience
Essential
- Working as an effective member of a multidisciplinary team
- Ability to function as an effective team member
- Computer Literate
- Ability to work autonomously
- Relevant respiratory experience
Desirable
- Experience of working in a sleep clinic
- Previous experience in a respiratory specialist role
- Participation in research and /or audit
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
The Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
The Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Care Assistant - Ward 3E - B3
Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2362863
Job summary
An exciting opportunity has arisen for a dynamic HCA to join the dedicated and highly-skilled Team of Nursing and Medical Staff on Ward 3E Gynaecology.
Ward 3E is a 23 bedded Gynaecology Surgery Ward, accepting emergency referrals from our Emergency Department and GP Practices, as well as in-patients.
Our Gynaecology services provided include;
- Rapid Access - Early Pregnancy Assessment Unit
- Rapid Access Clinics for post-menopausal bleeding / hysteroscopy
- Colposcopy
- Cancer Surgery as part of the Cheshire & Merseyside Cancer Network
- Urology
- Minor Procedures - ODP
- Major & Day Case Surgery
An Enhanced DBS Certificate is required for this post.
Main duties of the job
- To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
- To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.
- To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.
- To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.
- To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.
- To understand and adhere to all Trust Policies.
- To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-8294552
Job locations
Whiston Hospital
Warrington Road
Whiston
L35 5DR
United Kingdom
Job description
Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date: 24th September 2026
Closing date: 1st October 2026
Shortlisting date: 2nd October 2026
Proposed Interview date: 13th October 2026
Please note, this post may close earlier than advertised if a sufficient number of applications are received.
Job description
Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date: 24th September 2026
Closing date: 1st October 2026
Shortlisting date: 2nd October 2026
Proposed Interview date: 13th October 2026
Please note, this post may close earlier than advertised if a sufficient number of applications are received.
Person Specification
Qualifications
Essential
- NVQ level 3 Health and Social Care or equivalent experience
- Care Certificate (equivalent to level 1)
- Literacy and numeracy functional skills level 2 or equivalent
Knowledge
Essential
- Knowledge of personal care and related procedures
- Demonstrable experience of working in a patient care/health related role
- Knowledge of relevant legislation related to healthcare
- Experience of working in a team
Skills
Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Experience of supporting junior staff and learners
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other
Essential
- Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
- Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing support
- Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
- Able to carry out direct clinical care as required on ward or department
- Potential blood or body fluids exposure
Person Specification
Qualifications
Essential
- NVQ level 3 Health and Social Care or equivalent experience
- Care Certificate (equivalent to level 1)
- Literacy and numeracy functional skills level 2 or equivalent
Knowledge
Essential
- Knowledge of personal care and related procedures
- Demonstrable experience of working in a patient care/health related role
- Knowledge of relevant legislation related to healthcare
- Experience of working in a team
Skills
Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Experience of supporting junior staff and learners
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other
Essential
- Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
- Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing support
- Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
- Able to carry out direct clinical care as required on ward or department
- Potential blood or body fluids exposure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Whiston
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Whiston
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Staff Nurse - Ward 5C
Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2362852
Job summary
An exciting opportunity has become available to join Ward 5C as a Staff Nurse.
The post-holder is responsible for the assessment of care needs, and the development of programmes of care and/or the implementation and evaluation of programmes. The post-holder is expected to carry out all relevant forms of care without direct supervision and may require to demonstrate procedures and supervise; qualified and/or unqualified staff.
Main duties of the job
The main duties of the role are as follows:
- Assess, plan develop and implement programmes of care to patients, providing advice in a variety of settings.
- Carry out nursing procedures in line with current NMC standards of proficiency.
- Ensure the health, wellbeing and independence of patients and service users across healthcare settings, maintaining associated records, ensuring all patients receive safe and effective care at all times.
- Supervision of junior staff and all leavers.
- Understand and demonstrate the Trust values at all times.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
409-8275068
Job locations
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Job description
Job responsibilities
Please find attached job description and person specification for main responsibilities and requirements.
Job description
Job responsibilities
Please find attached job description and person specification for main responsibilities and requirements.
Person Specification
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- 1st Level Registered Nurse (degree/diploma)
- Current NMC Registration
- Evidence of continuing professional development
Knowledge and Experience
Essential
- Able to demonstrate knowledge of NMC professional standards for practice contained within the code
- Experience of working in a clinical environment
- Understand requirements for NMC professional Revalidation
- Experience of working within a multi-disciplinary team
- An understanding of national, regional and local NHS issues
- Experience of providing and receiving complex, sensitive information
Skills
Essential
- Excellent communication skills with the ability to network and build relationships at all levels
- Effectively prioritises and co-ordinates own workload
- Ability to de-escalate complex situations
- Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Awareness of the need for confidentiality at all times
- Computer literacy e.g. experience of electronic patient record
Other
Essential
- Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
- Frequent concentration required for drug calculation and administration
- Dealing with frequent interruptions and competing demands
- Ability to work within highly distressing or emotional circumstances e.g. end of life care
- Ability to communicate distressing information
- Ability to communicate in a challenging environment
- Able to carry out direct clinical care as required on ward or department
Person Specification
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- 1st Level Registered Nurse (degree/diploma)
- Current NMC Registration
- Evidence of continuing professional development
Knowledge and Experience
Essential
- Able to demonstrate knowledge of NMC professional standards for practice contained within the code
- Experience of working in a clinical environment
- Understand requirements for NMC professional Revalidation
- Experience of working within a multi-disciplinary team
- An understanding of national, regional and local NHS issues
- Experience of providing and receiving complex, sensitive information
Skills
Essential
- Excellent communication skills with the ability to network and build relationships at all levels
- Effectively prioritises and co-ordinates own workload
- Ability to de-escalate complex situations
- Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Awareness of the need for confidentiality at all times
- Computer literacy e.g. experience of electronic patient record
Other
Essential
- Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
- Frequent concentration required for drug calculation and administration
- Dealing with frequent interruptions and competing demands
- Ability to work within highly distressing or emotional circumstances e.g. end of life care
- Ability to communicate distressing information
- Ability to communicate in a challenging environment
- Able to carry out direct clinical care as required on ward or department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant HR Business Partner
Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2362851
Job summary
We are the largest Lead Employer in the country employing approximately 13,000 Post Graduate Doctors and Dentists in specialty training across a national geography, namely; North West, West Midlands, East of England, East Midlands, Thames Valley, Yorkshire and Humber and London and South East. As an established Lead Employer with over 15 years' experience; strong team working relationships both with our internal colleagues and external stakeholders are high priority.
Our Lead Employer Model is focused on improving the working lives of Colleagues-in-Training. The Lead Employer model is a collaborative one, with the responsibilities of the traditional employer shared between three major stakeholders, who are:
o Lead Employer - Employer for duration of training programme.
o Host Organisation - NHS Trusts / GP Practice / Hospices / Dental Practices and any other approved training placements are the Host Organisation location where the trainee works and carries out their training. They provide day to day supervision and management of our colleagues in training.
o NHS England - Oversee the education for Specialty Trainees, GP Registrars, Public Health and Dental Foundation.
Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.
Main duties of the job
We currently have a fantastic opportunity for an Assistant HR Business Partner to join our experienced and friendly HR Business Partner and Advisory Team in our Lead Employer Service. As an Assistant HR Business Partner for the Lead Employer Service you will have proven experience of working collaboratively and building positive stakeholder relationships.
Key responsibilities include:-
- Provide expert HR advice on complex employment matters in line with Lead Employer policies and procedures keeping in line with best practice and employment legislation.
- Working in partnership with the senior management team to provide professional customer focused HR advice, coaching and solutions that support the business in the identification and management of workforce issues and major change programmes.
- Support the development and implementation of robust systems and processes to enable effective monitoring and management employee relations issues.
- Analyse workforce information and Key Performance Indicators and work with the HR Business Partners to develop plans and strategies to support improvement and efficiency within the Service.
- Build effective working relationships with Trade Union Representatives.
We actively promote applications for flexible working. And you will be part of a team where we encourage and support each other's health and well-being.
Please note interviews will include assessment tasks.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
096-8312809
Job locations
Jubilee Court
Waterside
St Helens
WA9 1TT
United Kingdom
Job description
Job responsibilities
Supporting the Business
To contribute to the development of the HR plan aligned to the service delivery objectives and standards required by the Lead Employer Service.
Anticipate the impact of external changes on the workforce and develop effective solutions and strategies to support the changing environment.
Provide management/workforce information as requested to enable the development of workforce plans.
Represent the service at various meetings and stakeholder events as required within our 6 NHSE regions.
Support the senior management team to maintain and develop professional HR services, systems, records and quality/control procedures.
Policies and Procedure
Support Host organisations and Health Education England in the interpretation of policies and procedures e.g. Sickness Absence, Maternity, Paternity and Adoption.
Deal with complex or highly sensitive matters as cascaded from the Employment Services team, senior management team, Host Trusts and NHSE.
Produce high quality written correspondence including letters, e-mails and memos, in line with corporate communications guidance and Trust policies and procedures.
Contribute to the development and review of HR policies and procedures specific to the Lead Employer Service.
Maintain effective employee relations with staff side to ensure the efficient and effective management of cases.
Workforce Development and Transformation
Lead by example, working in partnership with the Learning & Development team; develop a coaching culture across the service to support personal development and succession planning as identified.
Identify specific employment issues from workforce trends and staff feedback mechanisms to support the development of HR interventions to meet business needs.
Design and deliver HR skills training as required.
Lead Workforce thinking, encouraging innovation and championing workforce transformation to support service development.
Active participation in leadership of development projects.
Lead and project manage key HR initiatives in accordance with agreed requirements realising effective co-ordination of people, resource and talent ensuring the benefits are realised.
Workforce Planning and Information
Establish workforce metrics and performance targets and work closely with the Workforce information
team and HR Business Partners to produce regular monitoring reports for effective cascade of management information to key stakeholders.
Analyse workforce information and productivity measures and work with the HR Business Partners to develop plans and strategies to support improvement and efficiency within the Service.
HR Service Delivery
Influence business decisions to ensure account is taken of best practice human resource management.
Advise key stakeholders on complex, sensitive or contentious employee relations issues, providing support to
key stakeholders investigating complex cases when required and supporting hearings.
Review and develop HR Policies and Procedures in line with governance and legal requirements.
Negotiate terms and conditions of employment with staff side in respect of specific projects and activities.
Implement effective HR systems to record and monitor all case activity and monitor compliance in relation to data protection, E& & I and other HR related legislation
Ensure effective recording and monitoring systems are implemented and maintained for attendance management activity.
Service Improvement and Change Management
Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service.
Seek customer service feedback from designated areas of responsibility and make recommendations to the Lead Employer Senior Management team as part of the delivery of the SLA.
Support in the transformation of, new ways of working and continuous improvement of the service.
Undertake and participate in projects as required.
To continually promote equality diversity and inclusion and undertake equality impact assessments as required.
Relationship Management and Networking
Develop effective relationships within Host Trusts and ensure the service is viewed positively by adding value to the Lead Employer Service.
Develop and maintain relationships within the wider HR community to enable networking and sharing of best practice.
Work closely with other HR colleagues to ensure a seamless and World Class HR service is delivered.
Team Leadership and Development
Support colleagues in their continuous professional development and provide training/coaching solutions as identified for the Employment Services team and key stakeholders.
Effectively manage the delegation of case work to members of the Employment Services Team/HR Advisory team as appropriate providing professional coaching to optimise their capability and career development potential.
Manage the monitoring of regular reports on contractual matters escalating any areas of concern to the HRBP
Escalate any highly complex cases to the HRBP and support with the development of plans to mitigate risks to the organisation.
Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice.
Performance Management
Contribute to the achievement of the Lead Employer HR Service to deliver against the corporate objectives and the Lead Employer Service Level Agreement.
Co-ordinate the provision of accurate and timely information as requested.
Support key stakeholders in the analysis of HR metrics/statistics highlighting any trends.
Support key stakeholders in the development of action plans to address any areas which require improvement.
Coach and guide key stakeholders on specific employment relations issues emphasising the importance of good record keeping and data protection.
Employee/Stakeholder Engagement
Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer Service.
Build and maintain effective relationships with Staff Side representatives.
Contribute to the process of involvement, consultations, negotiations with staff and their representatives.
Actively promote positive behaviours, the Trusts values and culture across the division.
Champion the Equality Diversity and Inclusion agenda and proactively support key stakeholders to ensure the principles are embedded in their areas of responsibility.
Continually promote equality diversity and inclusion in policy development and undertake equality impact assessments when required.
Job description
Job responsibilities
Supporting the Business
To contribute to the development of the HR plan aligned to the service delivery objectives and standards required by the Lead Employer Service.
Anticipate the impact of external changes on the workforce and develop effective solutions and strategies to support the changing environment.
Provide management/workforce information as requested to enable the development of workforce plans.
Represent the service at various meetings and stakeholder events as required within our 6 NHSE regions.
Support the senior management team to maintain and develop professional HR services, systems, records and quality/control procedures.
Policies and Procedure
Support Host organisations and Health Education England in the interpretation of policies and procedures e.g. Sickness Absence, Maternity, Paternity and Adoption.
Deal with complex or highly sensitive matters as cascaded from the Employment Services team, senior management team, Host Trusts and NHSE.
Produce high quality written correspondence including letters, e-mails and memos, in line with corporate communications guidance and Trust policies and procedures.
Contribute to the development and review of HR policies and procedures specific to the Lead Employer Service.
Maintain effective employee relations with staff side to ensure the efficient and effective management of cases.
Workforce Development and Transformation
Lead by example, working in partnership with the Learning & Development team; develop a coaching culture across the service to support personal development and succession planning as identified.
Identify specific employment issues from workforce trends and staff feedback mechanisms to support the development of HR interventions to meet business needs.
Design and deliver HR skills training as required.
Lead Workforce thinking, encouraging innovation and championing workforce transformation to support service development.
Active participation in leadership of development projects.
Lead and project manage key HR initiatives in accordance with agreed requirements realising effective co-ordination of people, resource and talent ensuring the benefits are realised.
Workforce Planning and Information
Establish workforce metrics and performance targets and work closely with the Workforce information
team and HR Business Partners to produce regular monitoring reports for effective cascade of management information to key stakeholders.
Analyse workforce information and productivity measures and work with the HR Business Partners to develop plans and strategies to support improvement and efficiency within the Service.
HR Service Delivery
Influence business decisions to ensure account is taken of best practice human resource management.
Advise key stakeholders on complex, sensitive or contentious employee relations issues, providing support to
key stakeholders investigating complex cases when required and supporting hearings.
Review and develop HR Policies and Procedures in line with governance and legal requirements.
Negotiate terms and conditions of employment with staff side in respect of specific projects and activities.
Implement effective HR systems to record and monitor all case activity and monitor compliance in relation to data protection, E& & I and other HR related legislation
Ensure effective recording and monitoring systems are implemented and maintained for attendance management activity.
Service Improvement and Change Management
Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service.
Seek customer service feedback from designated areas of responsibility and make recommendations to the Lead Employer Senior Management team as part of the delivery of the SLA.
Support in the transformation of, new ways of working and continuous improvement of the service.
Undertake and participate in projects as required.
To continually promote equality diversity and inclusion and undertake equality impact assessments as required.
Relationship Management and Networking
Develop effective relationships within Host Trusts and ensure the service is viewed positively by adding value to the Lead Employer Service.
Develop and maintain relationships within the wider HR community to enable networking and sharing of best practice.
Work closely with other HR colleagues to ensure a seamless and World Class HR service is delivered.
Team Leadership and Development
Support colleagues in their continuous professional development and provide training/coaching solutions as identified for the Employment Services team and key stakeholders.
Effectively manage the delegation of case work to members of the Employment Services Team/HR Advisory team as appropriate providing professional coaching to optimise their capability and career development potential.
Manage the monitoring of regular reports on contractual matters escalating any areas of concern to the HRBP
Escalate any highly complex cases to the HRBP and support with the development of plans to mitigate risks to the organisation.
Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice.
Performance Management
Contribute to the achievement of the Lead Employer HR Service to deliver against the corporate objectives and the Lead Employer Service Level Agreement.
Co-ordinate the provision of accurate and timely information as requested.
Support key stakeholders in the analysis of HR metrics/statistics highlighting any trends.
Support key stakeholders in the development of action plans to address any areas which require improvement.
Coach and guide key stakeholders on specific employment relations issues emphasising the importance of good record keeping and data protection.
Employee/Stakeholder Engagement
Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer Service.
Build and maintain effective relationships with Staff Side representatives.
Contribute to the process of involvement, consultations, negotiations with staff and their representatives.
Actively promote positive behaviours, the Trusts values and culture across the division.
Champion the Equality Diversity and Inclusion agenda and proactively support key stakeholders to ensure the principles are embedded in their areas of responsibility.
Continually promote equality diversity and inclusion in policy development and undertake equality impact assessments when required.
Person Specification
Qualifications
Essential
- Educated to degree level and/or equivalent qualification and/or relevant experience
- Level 7 CIPD qualified or working towards
- Evidence of continuing professional development
Desirable
- Chartered member of CIPD (MCIPD)
- Employment Law Qualification
- Project Management Qualification
Knowledge & Experience
Essential
- Significant operational HR experience post qualification
- Experience of working and negotiating with Trade Unions
- Experience of workforce change programmes
- Experience of analysing workforce information
- Experience of workforce planning and modernisation
- Experience of building people management, competence, and capability
- Knowledge of TUPE legislation
- Experience in developing innovative workforce solutions to support the achievement of business goals
Desirable
- Worked in a senior HR role in the NHS of public sector organisation
- Experience of working in a business partner role
Person Specification
Qualifications
Essential
- Educated to degree level and/or equivalent qualification and/or relevant experience
- Level 7 CIPD qualified or working towards
- Evidence of continuing professional development
Desirable
- Chartered member of CIPD (MCIPD)
- Employment Law Qualification
- Project Management Qualification
Knowledge & Experience
Essential
- Significant operational HR experience post qualification
- Experience of working and negotiating with Trade Unions
- Experience of workforce change programmes
- Experience of analysing workforce information
- Experience of workforce planning and modernisation
- Experience of building people management, competence, and capability
- Knowledge of TUPE legislation
- Experience in developing innovative workforce solutions to support the achievement of business goals
Desirable
- Worked in a senior HR role in the NHS of public sector organisation
- Experience of working in a business partner role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Jubilee Court
Waterside
St Helens
WA9 1TT
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Jubilee Court
Waterside
St Helens
WA9 1TT
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Health Care Assistant - Dermatology
Mersey and West Lancashire Teaching Hospitals NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2362850
Job summary
Our Dermatology Outpatient Department are seeking to recruit a Senior Healthcare Assistant.
The successful candidates will be enthusiastic and dedicated and will work well in a busy team.
They will participate in delivering safe, excellent patient care, displaying a caring and compassionate nature and will be motivated to learn and develop within this speciality.
Excellent communication and organisational skills are essential as they will be required to work with our multi-disciplinary team to support the in the smooth running of clinics and minor procedures on a day-to-day basis
In return we will invest in their development, offering the opportunity to learn about this highly specialised area of care, assisting in our Minor Operations theatre and in daily clinics. Development is encouraged and this is a friendly and welcoming team, who will help to make the transition to this new post a smooth one.
Training will be offered for all aspects of the post.
Main duties of the job
Main duties of the job
- Assisting the Clinicians and Specialist Nurses in the running of Dermatology clinics
- Assisting in the safe delivery of care in the Minor Operations Theatre within the department. Full training will be given for this aspect of the role.
- To actively promote quality improvement within the department.
- To assist in ensuring adequate stock levels in the department.
- Ensuring high levels of patient care and safety in the Dermatology Department
- Assisting in the completion and safe handling of documentation and patient identifiable information.
- To ensure privacy and dignity of patients is maintained by acting as a chaperone for Clinical and Nursing staff when examining patients.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-8249164
Job locations
Ormskirk Hospital
Ormskirk
L39 2AZ
United Kingdom
Job description
Job responsibilities
Detailed job description and main responsibilities
- Work as part of a team and duties will be delegated by the registered healthcare professional.
- Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
- Work within agreed ways of working, following relevant Trust standards, policies and protocols.
- Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
- Observe, assess and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
- Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
- Prioritises a range of delegated clinical care duties.
- Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene and toileting needs, demonstrating person centred care.
- Assist the registered healthcare practitioners with clinical tasks, follow care plans, notice and report changes, assist with risk assessments, obtain samples and some specimens.
- Safely deliver care duties including manoeuvring of patient equipment such as hoists and wheelchairs.
- Gather evidence to assist registered healthcare practitioner in obtaining a patient/client history.
- Undertake delegated procedures as required within the limits of required training and measured competence e.g venepuncture / ECG recording / blood glucose monitoring, clinical observations, taking specimens, escalating any abnormalities to the registered nurse.
- Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
- Ensure patient property is managed as per Trust policy.
- Monitor levels of supplies and order supplies for the department as appropriate
- Demonstrates own duties to new starters, contributing to the learning environment. Where requested, supports/supervises work of students and other junior staff.
- Occasionally participates in audits, surveys, development activities.
- To work in line with Trust policies and procedures
- Contributes to maintaining a safe, healthy working environment.
- Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
- Work in partnership with the individual, their carers/ families and the wider healthcare team.
- Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
- Participate in team handovers
Job description
Job responsibilities
Detailed job description and main responsibilities
- Work as part of a team and duties will be delegated by the registered healthcare professional.
- Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
- Work within agreed ways of working, following relevant Trust standards, policies and protocols.
- Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
- Observe, assess and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
- Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
- Prioritises a range of delegated clinical care duties.
- Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene and toileting needs, demonstrating person centred care.
- Assist the registered healthcare practitioners with clinical tasks, follow care plans, notice and report changes, assist with risk assessments, obtain samples and some specimens.
- Safely deliver care duties including manoeuvring of patient equipment such as hoists and wheelchairs.
- Gather evidence to assist registered healthcare practitioner in obtaining a patient/client history.
- Undertake delegated procedures as required within the limits of required training and measured competence e.g venepuncture / ECG recording / blood glucose monitoring, clinical observations, taking specimens, escalating any abnormalities to the registered nurse.
- Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
- Ensure patient property is managed as per Trust policy.
- Monitor levels of supplies and order supplies for the department as appropriate
- Demonstrates own duties to new starters, contributing to the learning environment. Where requested, supports/supervises work of students and other junior staff.
- Occasionally participates in audits, surveys, development activities.
- To work in line with Trust policies and procedures
- Contributes to maintaining a safe, healthy working environment.
- Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
- Work in partnership with the individual, their carers/ families and the wider healthcare team.
- Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
- Participate in team handovers
Person Specification
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- NVQ level 3 Health and Social Care or equivalent
- Care Certificate (equivalent to level 1)
- Literacy and numeracy functional skills level 2 or equivalent
Knowledge and Experience
Essential
- Knowledge of personal care and related procedures
- Demonstrable experience of working in a patient care/health related role
- Knowledge of relevant legislation related to healthcare
- Experience of working in a team
Skills
Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Experience of supporting junior staff and learners
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other
Essential
- Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
- Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing support
- Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
- Able to carry out direct clinical care as required on ward or department
Person Specification
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- NVQ level 3 Health and Social Care or equivalent
- Care Certificate (equivalent to level 1)
- Literacy and numeracy functional skills level 2 or equivalent
Knowledge and Experience
Essential
- Knowledge of personal care and related procedures
- Demonstrable experience of working in a patient care/health related role
- Knowledge of relevant legislation related to healthcare
- Experience of working in a team
Skills
Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Experience of supporting junior staff and learners
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other
Essential
- Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
- Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing support
- Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
- Able to carry out direct clinical care as required on ward or department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Ormskirk Hospital
Ormskirk
L39 2AZ
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Ormskirk Hospital
Ormskirk
L39 2AZ
United Kingdom
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
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