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Salaried GP
Ringmead Medical Practice
North East England
GP/General Practitioner
Job summary Salaried GP up to 8 sessions We are a thriving; innovative and passionate training practice and an opportunity has arisen for a like minded indiv...
26 day(s) ago
Salaried GP
Ringmead Medical Practice
North East England
GP/General Practitioner
Job summary Salaried GP up to 8 sessions We are a thriving; innovative and passionate training practice and an opportunity has arisen for a like minded indiv...
26 day(s) ago
Clinical Pharmacist
The Old School Surgery
North East England
GBP 43,000 - 52,000 per year
Pharmacist
Job summary Are you an experienced and patient-focused Clinical Pharmacist looking to develop your career within a progressive and supportive primary care team?
26 day(s) ago
Clinical Pharmacist
The Old School Surgery
North East England
GBP 43,000 - 52,000 per year
Pharmacist
Job summary Are you an experienced and patient-focused Clinical Pharmacist looking to develop your career within a progressive and supportive primary care team?
26 day(s) ago
Rotational Pharmacy Assistant
West Suffolk NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Pharmacist
Job summary At West Suffolk, our patients are at the heart of everything we do.
26 day(s) ago
Rotational Pharmacy Assistant
West Suffolk NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Pharmacist
Job summary At West Suffolk, our patients are at the heart of everything we do.
26 day(s) ago
Salaried GP, 6 sessions, 12 month fixed term
The Ridgeway Surgery
North East England
GP/General Practitioner
Job summary The Ridgeway Surgery in Harrow is seeking a salaried GP for six sessions per week on a 12-month fixed-term contract.
26 day(s) ago
Salaried GP, 6 sessions, 12 month fixed term
The Ridgeway Surgery
North East England
GP/General Practitioner
Job summary The Ridgeway Surgery in Harrow is seeking a salaried GP for six sessions per week on a 12-month fixed-term contract.
26 day(s) ago
Receptionist
Howdale Group Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Howdale Group Practice is looking to welcome a receptionist to join our team on a permanent basis.
26 day(s) ago
Receptionist
Howdale Group Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Howdale Group Practice is looking to welcome a receptionist to join our team on a permanent basis.
26 day(s) ago
Phlebotomist
PartnersHealth
North East England
GBP 0 - 12 per year
Health Worker
Job summary JOB VACANCY: Phlebotomist We have an exciting opportunity for a phlebotomist to join our friendly, progressive team at Belvoir Health Group, to w...
26 day(s) ago
Phlebotomist
PartnersHealth
North East England
GBP 0 - 12 per year
Health Worker
Job summary JOB VACANCY: Phlebotomist We have an exciting opportunity for a phlebotomist to join our friendly, progressive team at Belvoir Health Group, to w...
26 day(s) ago
Medical Receptionist
Alvaston Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for pa...
26 day(s) ago
Medical Receptionist
Alvaston Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for pa...
26 day(s) ago
ANP / ACP / Paramedic
Norfolk Primary Care C.I.C.
North East England
Paramedic
Job summary Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in t...
26 day(s) ago
ANP / ACP / Paramedic
Norfolk Primary Care C.I.C.
North East England
Paramedic
Job summary Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in t...
26 day(s) ago
Practice Nurse
Oakwood Surgery
South East England
GBP 16 - 24 per hour
Nurse Practitioner
Job summary We are recruiting an established practice nurse to join our friendly team at Oakwood and Bull Farm Surgery.
26 day(s) ago
Practice Nurse
Oakwood Surgery
South East England
GBP 16 - 24 per hour
Nurse Practitioner
Job summary We are recruiting an established practice nurse to join our friendly team at Oakwood and Bull Farm Surgery.
26 day(s) ago
Matron Pre-assessment and Day units
Lewisham and Greenwich NHS Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary This is an exceptional opportunity for a highly motivated individual to lead and develop high-performing pre-assessment and day surgery services,...
26 day(s) ago
Matron Pre-assessment and Day units
Lewisham and Greenwich NHS Trust
North East England
GBP 57,528 - 64,750 per year
Psychologist
Job summary This is an exceptional opportunity for a highly motivated individual to lead and develop high-performing pre-assessment and day surgery services,...
26 day(s) ago
Community Orthopaedic Physiotherapist
Lewisham and Greenwich NHS Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary We are a small community team that plays a key role in supporting patients throughout their orthopaedic journey, facilitating seamless care acros...
26 day(s) ago
Community Orthopaedic Physiotherapist
Lewisham and Greenwich NHS Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary We are a small community team that plays a key role in supporting patients throughout their orthopaedic journey, facilitating seamless care acros...
26 day(s) ago
Experienced GP Receptionist (Part time)
Burton Croft Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We have a vacancy for a GP receptionist / Care Navigator and are ideally looking for applicants with experience of working as a receptionist in a...
26 day(s) ago
Experienced GP Receptionist (Part time)
Burton Croft Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We have a vacancy for a GP receptionist / Care Navigator and are ideally looking for applicants with experience of working as a receptionist in a...
26 day(s) ago
Procurement Business Manager
Hull University Teaching Hospitals NHS Trust
Ireland
GBP 28,392 - 31,157 per year
Purchasing and Supply
Job summary The three Partner Trusts have set an objective of creating a single procurement function which will help support the sustainable provision of cli...
26 day(s) ago
Procurement Business Manager
Hull University Teaching Hospitals NHS Trust
Ireland
GBP 28,392 - 31,157 per year
Purchasing and Supply
Job summary The three Partner Trusts have set an objective of creating a single procurement function which will help support the sustainable provision of cli...
26 day(s) ago
Part time practice nurse
The Ridgeway Surgery
North East England
Nurse Practitioner
Job summary We are looking for an experienced and enthusiastic Practice Nurse to join our friendly and supportive team at The Ridgeway Surgery in Harrow for...
26 day(s) ago
Part time practice nurse
The Ridgeway Surgery
North East England
Nurse Practitioner
Job summary We are looking for an experienced and enthusiastic Practice Nurse to join our friendly and supportive team at The Ridgeway Surgery in Harrow for...
26 day(s) ago
Admin Support - Receptionist
East of England Community Health and Care NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary We welcome applicants who are able to initially start on 27.
26 day(s) ago
Admin Support - Receptionist
East of England Community Health and Care NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary We welcome applicants who are able to initially start on 27.
26 day(s) ago
Healthcare Assistant- AMU, ED, UTC
Salisbury NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary We are looking for enthusiastic, compassionate and motivated Healthcare Assistants to join our dynamic Acute Care team.
26 day(s) ago
Healthcare Assistant- AMU, ED, UTC
Salisbury NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary We are looking for enthusiastic, compassionate and motivated Healthcare Assistants to join our dynamic Acute Care team.
26 day(s) ago
GP Receptionist/Care Navigator
ICO HEALTH GROUP
North East England
Admin and Clerical
Job summary ICO Health Group is seeking an experienced and compassionate GP Care Navigator to join our busy and supportive practice team on a 12-month fixed-...
26 day(s) ago
GP Receptionist/Care Navigator
ICO HEALTH GROUP
North East England
Admin and Clerical
Job summary ICO Health Group is seeking an experienced and compassionate GP Care Navigator to join our busy and supportive practice team on a 12-month fixed-...
26 day(s) ago
Neuro-oncology Clinical Nurse Specialist
King's College Hospital NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Clinical Nurse Consultant/CNC
Job summary Kings' College Hospital Neuro-oncology service covers a catchment of 4.
26 day(s) ago
Neuro-oncology Clinical Nurse Specialist
King's College Hospital NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Clinical Nurse Consultant/CNC
Job summary Kings' College Hospital Neuro-oncology service covers a catchment of 4.
26 day(s) ago
Physiotherapist (Band5)
Cora Health Group Limited
North East England
GBP 32,240 - 35,889 per year
Exercise Therapist
Job summary To assess, diagnose, plan and implement therapy programmes from a clinical options for an individual caseload.
26 day(s) ago
Physiotherapist (Band5)
Cora Health Group Limited
North East England
GBP 32,240 - 35,889 per year
Exercise Therapist
Job summary To assess, diagnose, plan and implement therapy programmes from a clinical options for an individual caseload.
26 day(s) ago
Site Director of Nursing for Royal and Liverpool Women’s Hospital
Liverpool University Hospitals NHS Foundation Trust
North East England
GBP 100,000 - 200,000 per year
Nurse Manager
Job summary 6-month secondment for Site Director of Nursing for Royal and Liverpool Women's Hospital An exciting opportunity has arisen for a 6-month secondm...
26 day(s) ago
Site Director of Nursing for Royal and Liverpool Women’s Hospital
Liverpool University Hospitals NHS Foundation Trust
North East England
GBP 100,000 - 200,000 per year
Nurse Manager
Job summary 6-month secondment for Site Director of Nursing for Royal and Liverpool Women's Hospital An exciting opportunity has arisen for a 6-month secondm...
26 day(s) ago
Chef
The Christie NHS FT
North East England
GBP 25,760 - 27,476 per year
Food and Catering Officer
Job summary Do you want to work as part of an innovative Catering Team within one of Europe's leading and the UK's best Cancer Care Centres?
26 day(s) ago
Chef
The Christie NHS FT
North East England
GBP 25,760 - 27,476 per year
Food and Catering Officer
Job summary Do you want to work as part of an innovative Catering Team within one of Europe's leading and the UK's best Cancer Care Centres?
26 day(s) ago
Support Secretary
The Christie NHS FT
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen for an enthusiastic individual to become part of the Palliative and Supportive Care Teams, rotation will be re...
26 day(s) ago
Support Secretary
The Christie NHS FT
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen for an enthusiastic individual to become part of the Palliative and Supportive Care Teams, rotation will be re...
26 day(s) ago
Podiatrist Senior Offender Health - HMP Deerbolt
Partnering Health Ltd
North East England
Other Occupation
Job summary As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings.
26 day(s) ago
Podiatrist Senior Offender Health - HMP Deerbolt
Partnering Health Ltd
North East England
Other Occupation
Job summary As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings.
26 day(s) ago
PRACTICE MANAGER / OPERATIONAL MANAGER
Manor And Park Group Practice
North East England
Practice Manager
Job summary Are you an experienced NHS manager looking for a role where you can make a real difference?
26 day(s) ago
PRACTICE MANAGER / OPERATIONAL MANAGER
Manor And Park Group Practice
North East England
Practice Manager
Job summary Are you an experienced NHS manager looking for a role where you can make a real difference?
26 day(s) ago
Data Quality Manager - Neonates
Leeds Teaching Hospitals
North East England
GBP 28,392 - 31,157 per year
Health Service Manager/Administrator
Job summary An exciting opportunity has arisen to join the Neonatal Service as a Data Quality Manager on a 12-month fixed-term basis, providing maternity cover.
26 day(s) ago
Data Quality Manager - Neonates
Leeds Teaching Hospitals
North East England
GBP 28,392 - 31,157 per year
Health Service Manager/Administrator
Job summary An exciting opportunity has arisen to join the Neonatal Service as a Data Quality Manager on a 12-month fixed-term basis, providing maternity cover.
26 day(s) ago
Posted 26 day(s) ago
Reference: 2383539
Job summary
Salaried GP up to 8 sessions
We are a thriving; innovative and passionate training practice and an opportunity has arisen for a like minded individual to join our friendly team. We boast a plethora of experience within the extensive clinical team including GPs, Nurses, allied health professionals and trainees. Every salaried GP is paired with a dedicated GP Partner mentor. We place a strong emphasis on mutual support and professional growth. We are proud to lead on several pioneering projects, such as our nationally recognised Dermatology Drive Through Service and the Cancer Quality Care Project.
Whether you're newly qualified or an experience GP, we offer a supportive, collaborative, and inspiring environment to thrive in. We would like to invite you to be part of the Ringmead Team and share our attitude of enjoying our work and maintaining a work life balance whilst providing high quality care to our community.
Main duties of the job
Key Benefits
- Training practice with lots of opportunity for professional growth
- Private Healthcare provided for all clinicians
- 7 weeks leave (6 annual and 1 study leave)
- Birthday day off in addition to annual leave
- Protected daily Clinician coffee break
- Weekly in-house training and education sessions
- Support for GP Fellowship via Frimley Training Hub
- GP Partner mentor provided
- Indemnity cover funded
- Low home visit rate, as in house paramedics and community home visiting service
- Provider of community clinics for Dermatology, minor surgery and joint injections
- Community Women's health service with LARC, polyp removal
- Innovative use of technology with AI triage and Robot automation of results and prescriptions
About us
Ringmead is a 5-site training practice looking after approximately 40,000 patients across Bracknell, Crowthorne, Sandhurst and Owlsmoor. As well as delivering excellent primary care, we are fortunate in having clinicians with expertise in cardiology, haematology, palliative care, immunology, dermatology, minor surgery, joint injections, LARCs and frailty. There is a strong ethos on supporting one another, as well as on education. We offer protected educational and clinical meetings several times a month and mentor ST and FY doctors, medical students, nursing students and pharmacy students. We are also highly active within our ICB, Federation and PCN (The Health Triangle) with 2 of our Partners being the Clinical Directors.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3062-26-0009
Job locations
Birch Hill Medical Centre
Leppington
Bracknell
Berkshire
RG12 7WW
United Kingdom
Job description
Job responsibilities
Salaried GP - We would like to invite you to be part of the Ringmead Team and share our attitude of enjoying our work and maintaining a work-life balance whilst providing high quality care to our community
Job description
Job responsibilities
Salaried GP - We would like to invite you to be part of the Ringmead Team and share our attitude of enjoying our work and maintaining a work-life balance whilst providing high quality care to our community
Person Specification
Qualifications
Essential
- GMC
Person Specification
Qualifications
Essential
- GMC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Ringmead Medical Practice
Address
Birch Hill Medical Centre
Leppington
Bracknell
Berkshire
RG12 7WW
United Kingdom
Employer's website
https://www.ringmeadmedicalpractice.org.uk/ (Opens in a new tab)
Employer details
Employer name
Ringmead Medical Practice
Address
Birch Hill Medical Centre
Leppington
Bracknell
Berkshire
RG12 7WW
United Kingdom
Employer's website
https://www.ringmeadmedicalpractice.org.uk/ (Opens in a new tab)
Apply Now
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Posted 26 day(s) ago
Reference: 2383535
Job summary
Are you an experienced and patient-focused Clinical Pharmacist looking to develop your career within a progressive and supportive primary care team?
The Old School Surgery is seeking a motivated Clinical Pharmacist to join our highly skilled multidisciplinary team. You will join a large, valued and supportive clinical pharmacy team (6 Pharmacists and 2 Pharmacy Technicians) based solely at Old School Surgery and play a key role in medicines optimisation, patient safety, long-term condition management and prescribing quality improvement, working collaboratively with GPs, nurses, care coordinators and other allied health professionals to improve outcomes for our population of over 32,000 patients.
This is ideally a full-time position, across 4 or 5 days, but consideration will be given to excellent candidates who may prefer slightly fewer hours.
This is an exciting opportunity to work autonomously whilst benefiting from the support of an experienced clinical team committed to innovation, education and workforce wellbeing.
Main duties of the job
As a Clinical Pharmacist, you will provide expert pharmaceutical care and demonstrate safe clinical decision-making within general practice. Working within your professional competence and scope of practice, you will:
- Undertake structured clinical medication reviews for patients with complex and long-term conditions.
- Provide medicines optimisation support to improve patient outcomes and reduce medicines-related harm.
- Manage repeat prescribing processes and support safe prescribing systems.
- Support the management of long-term conditions where medicines optimisation is required.
- Implement medicines safety alerts, national guidance, NICE recommendations and local formulary changes.
- Contribute to quality improvement initiatives and clinical audits.
- Provide education and medicines advice to clinicians, practice staff and patients.
- Contribute to public health initiatives, including vaccination campaigns and health promotion activities.
Why Join Us?
At The Old School Surgery, we believe excellent patient care starts with a supported and engaged workforce. We invest in our people, encourage innovation and provide opportunities to develop your clinical expertise within an organisation that genuinely values teamwork, wellbeing and professional growth.
About us
The Old School Surgery is a large, innovative and forward-thinking practice committed to delivering high-quality patient care whilst supporting the wellbeing and development of our staff.
We offer:
- Competitive salary.
- Access to the NHS Pension Scheme.
- Flexible and family-friendly working arrangements where possible.
- Comprehensive induction and ongoing support.
- Regular Lunch & Learn educational sessions.
- Access to our in-house Wellbeing Team and Mental Health First Aiders.
- Newly refurbished staff facilities including free fresh-ground coffee, fruit and snacks.
- Cycle to Work Scheme.
- An amazing bean to cup coffee machine
- Free, fresh fruit and milk, chilled mineral water and biscuits provided every day
- Secure bike storage and shower facilities.
- Regular wellbeing initiatives, yoga sessions and social events.
- Beautiful outdoor terrace and staff social spaces.
- Opportunities for professional development and postgraduate learning.
- Supportive multidisciplinary team including GPs, Advanced Practitioners, Nurses, Clinical Pharmacists, Care Coordinators, Physiotherapists and an experienced administrative team.
We are proud of our positive culture, strong team ethos and commitment to staff wellbeing. If you enjoy working collaboratively and want to make a real difference to patients, we'd love to hear from you.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£43,000 to £52,000 a year Dependant on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working, Compressed hours
Reference number
A0380-26-0016
Job locations
Manor Road
Fishponds
Bristol
BS16 2JD
United Kingdom
Job description
Job responsibilities
As a Clinical Pharmacist, you will provide expert pharmaceutical care and demonstrate safe clinical decision-making within general practice. Working within your professional competence and scope of practice, you will:
Undertake structured clinical medication reviews for patients with complex and long-term conditions.
Provide medicines optimisation support to improve patient outcomes and reduce medicines-related harm.
Manage repeat prescribing processes and support safe prescribing systems.
Support the management of long-term conditions where medicines optimisation is required.
Implement medicines safety alerts, national guidance, NICE recommendations and local formulary changes.
Contribute to quality improvement initiatives and clinical audits.
Provide education and medicines advice to clinicians, practice staff and patients.
Contribute to public health initiatives, including vaccination campaigns and health promotion activities.
Work collaboratively with community pharmacies, secondary care colleagues and wider healthcare teams to ensure continuity of patient care.
Job description
Job responsibilities
As a Clinical Pharmacist, you will provide expert pharmaceutical care and demonstrate safe clinical decision-making within general practice. Working within your professional competence and scope of practice, you will:
Undertake structured clinical medication reviews for patients with complex and long-term conditions.
Provide medicines optimisation support to improve patient outcomes and reduce medicines-related harm.
Manage repeat prescribing processes and support safe prescribing systems.
Support the management of long-term conditions where medicines optimisation is required.
Implement medicines safety alerts, national guidance, NICE recommendations and local formulary changes.
Contribute to quality improvement initiatives and clinical audits.
Provide education and medicines advice to clinicians, practice staff and patients.
Contribute to public health initiatives, including vaccination campaigns and health promotion activities.
Work collaboratively with community pharmacies, secondary care colleagues and wider healthcare teams to ensure continuity of patient care.
Person Specification
Experience
Essential
- Minimum of two years post-registration pharmacy experience.
- Excellent clinical knowledge and understanding of medicines optimisation.
- Experience of patient consultation and medication review.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Good IT and clinical system skills.
- Ability to analyse clinical information and make evidence-based recommendations.
Desirable
- Previous experience working within primary care or general practice.
Qualifications
Essential
- MPharm degree or equivalent pharmacy qualification.
- Current registration with the General Pharmaceutical Council (GPhC).
Desirable
- Hold or be willing to work towards Independent Prescriber qualification.
- Clinical Diploma or postgraduate qualification.
- Have completed or be willing to complete the CPPE PCPEP pathway.
Person Specification
Experience
Essential
- Minimum of two years post-registration pharmacy experience.
- Excellent clinical knowledge and understanding of medicines optimisation.
- Experience of patient consultation and medication review.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a multidisciplinary team.
- Good IT and clinical system skills.
- Ability to analyse clinical information and make evidence-based recommendations.
Desirable
- Previous experience working within primary care or general practice.
Qualifications
Essential
- MPharm degree or equivalent pharmacy qualification.
- Current registration with the General Pharmaceutical Council (GPhC).
Desirable
- Hold or be willing to work towards Independent Prescriber qualification.
- Clinical Diploma or postgraduate qualification.
- Have completed or be willing to complete the CPPE PCPEP pathway.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Old School Surgery
Address
Manor Road
Fishponds
Bristol
BS16 2JD
United Kingdom
Employer's website
Employer details
Employer name
The Old School Surgery
Address
Manor Road
Fishponds
Bristol
BS16 2JD
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Rotational Pharmacy Assistant
West Suffolk NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2383529
Job summary
At West Suffolk, our patients are at the heart of everything we do. We are dedicated to delivering the best quality and safest care to our local communities and need committed and skilled people to help us achieve this.
Are you a pro-active, and passionate person who wants to provide exceptional care for our patients and a quality service to all?
If the answer is yes, we are currently recruiting for a Rotational Pharmacy Assistant to join our team and be based at West Suffolk Hospital.
The postholder will form part of the rotational team and work in different areas of the pharmacy department according to rotation plans and departmental needs. This includes Inpatient and Outpatient Dispensary, Reception, Distribution, Goods-In and Pharmacy Stores.
Rotational Pharmacy Assistants are valued members of the team. They play an essential part in maintaining effective workflow due to their versatility and knowledge of work practice.
This is a great opportunity to build a career in pharmacy and make a real difference to the lives of those who need our services.
Main duties of the job
As part of the pharmacy team, the post holder will dispense and label medicines, including controlled drugs, for supply to wards and departments located internal and external to the Trust.
Regular ward stock checks and top-ups will be undertaken throughout the hospital to ensure stock medication is available when it's needed.
Medicines and bulk fluids procured from wholesalers, including controlled drugs, will be received into the department, unpacked, and stored correctly according to manufacturer's instructions.
Inpatient and outpatient reception duties will be included in daily activities utilising effective communication, customer service and organisational skills.
If not already qualified to the required level, the post holder will commence study at the earliest opportunity from start date (approx 12 months) of an appropriate pharmacy assistant course to ensure satisfactory levels of knowledge and understanding are attained alongside work based learning. Through our commitment to training and development, support from internal and external sources will be available to achieve this qualification and provide a foundation for career progression.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Per annum, pro rota
Contract
Permanent
Working pattern
Full-time
Reference number
179-8294637-C
Job locations
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP332QZ
United Kingdom
Job description
Job responsibilities
Please see job description for full details.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description Job responsibilities Please see job description for full details. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are. Join us. What will you #BeKnown for?
Person Specification
Education and qualifications
Essential
- Good standard of general education (including Maths and English to a minimum of functional skills level 1 (GCSE E-D / 2 to 3).
Desirable
- NVQ Level 2 in Pharmacy Services or Equivalent. (If you do not hold this qualification you will be expected to start this qualification within 6 - 12 months of appointment.)
- GCSE English and Maths, level 2 (C/4 or above)
Experience and knowledge
Essential
- Customer care experience.
Desirable
- Previous pharmacy experience (hospital or retail).
Skills and abilities
Essential
- Able to communicate professionally and effectively with healthcare professionals, patients and pharmacy staff, verbally, digitally, and in writing.
- Able to manage time effectively.
- Able to prioritise and manage workload.
- Able to demonstrate attention to detail.
- Proficient computer skills.
- Able to work in an organised and calm manner in a busy environment.
- Able to work to deadlines and to achieve agreed objectives.
- Occupational health clearance to carry out duties of role.
Personal qualities
Essential
- Takes responsibility for own actions and promotes positive team working ethic.
- Shares information and good practice appropriately
- Treats others with courtesy and respect at all times.
- Maintains high levels of concentration for prolonged periods of time.
- Flexibility to work in different areas of the department.
- Positive attitude towards personal development.
- Expected to participate on the Saturday, Sunday, Bank holiday and late rotas
Person Specification Education and qualifications Essential Good standard of general education (including Maths and English to a minimum of functional skills level 1 (GCSE E-D / 2 to 3). Desirable NVQ Level 2 in Pharmacy Services or Equivalent. (If you do not hold this qualification you will be expected to start this qualification within 6 - 12 months of appointment.) GCSE English and Maths, level 2 (C/4 or above) Experience and knowledge Essential Customer care experience. Desirable Previous pharmacy experience (hospital or retail). Skills and abilities Essential Able to communicate professionally and effectively with healthcare professionals, patients and pharmacy staff, verbally, digitally, and in writing. Able to manage time effectively. Able to prioritise and manage workload. Able to demonstrate attention to detail. Proficient computer skills. Able to work in an organised and calm manner in a busy environment. Able to work to deadlines and to achieve agreed objectives. Occupational health clearance to carry out duties of role. Personal qualities Essential Takes responsibility for own actions and promotes positive team working ethic. Shares information and good practice appropriately Treats others with courtesy and respect at all times. Maintains high levels of concentration for prolonged periods of time. Flexibility to work in different areas of the department. Positive attitude towards personal development. Expected to participate on the Saturday, Sunday, Bank holiday and late rotas
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP332QZ
United Kingdom
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP332QZ
United Kingdom
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
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Salaried GP, 6 sessions, 12 month fixed term
The Ridgeway Surgery View all jobs
Posted 26 day(s) ago
Reference: 2383527
Job summary
The Ridgeway Surgery in Harrow is seeking a salaried GP for six sessions per week on a 12-month fixed-term contract.
The sessions are required on a Monday, Wednesday and Friday.
Join a multidisciplinary team where you can contribute to patient care and help shape how we deliver our services. We are a training practice, rated Good in all areas by the CQC, with a strong focus on collaborative working, digital transformation and improving access for patients.
You will work alongside GP partners, salaried GPs, advanced clinical practitioners, pharmacists, nurses and our wider care team. This is an opportunity to bring your experience and ideas to a practice actively developing its services.
The appointment is fixed term while we review our longer-term clinical staffing needs in light of anticipated neighbourhood service developments, premises plans and our financial position. This review will inform whether future provision involves salaried GP role or a different level of clinical capacity. Extension or a permanent salaried appointment cannot be guaranteed.
We welcome applications from GPs who enjoy working collaboratively and want to contribute to the next stage of our practices development.
Main duties of the job
You will provide high-quality general medical care across six sessions per week, working on Mondays, Wednesdays and Fridays. These working days are required to meet the practices clinical cover needs.
Your work will include face-to-face, telephone and online consultations, managing acute presentations and ongoing conditions, alongside prevention and health promotion.
You will undertake the clinical administration associated with patient care, including reviewing results and correspondence, prescribing and making referrals, supported by our multidisciplinary team.
You will work collaboratively with colleagues to ensure safe, coordinated care, contributing to clinical discussions, safeguarding and quality improvement. We welcome your ideas for improving services and making effective use of digital tools.
The role will include home visits where clinically appropriate and opportunities to contribute to teaching and supervision, according to your experience and interests.
About us
The Ridgeway Surgery is a GP training practice in Harrow, providing care from our main surgery and our branch at Alexandra Avenue Health and Social Care Centre. We were rated Good in all areas by the CQC in 2026.
Our multidisciplinary team includes GP partners, salaried GPs, advanced clinical practitioners, clinical pharmacists, nurses, healthcare assistants and care navigators, supported by our administrative and management teams.
We value collaborative working, clear communication and a practical approach to solving problems. Colleagues bring different skills and perspectives, helping us provide coordinated care and respond to the needs of our patients.
We are actively developing our services, with a focus on access, long-term condition management and effective use of digital tools. As a training practice, we also support learning and the development of future healthcare professionals.
Joining us offers the opportunity to contribute your ideas, work alongside an experienced team and help shape the practices next stage of development.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience Competitive depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A5079-26-0008
Job locations
The Ridgeway Surgery
71 Imperial Drive
Harrow
Middlesex
HA2 7DU
United Kingdom
Alexandra Avenue Health & Social Care Centre
275 Alexandra Avenue
HARROW
Middlesex
HA2 9DX
United Kingdom
Job description
Job responsibilities
Job title: Salaried General Practitioner
Employer: The Ridgeway Surgery, Harrow
Contract: 12-month fixed-term employment contract
Hours: Six sessions per week, worked on Mondays, Wednesdays and Fridays
Location: The Ridgeway Surgery and Alexandra Avenue Health and Social Care Centre Accountable to: The GP Partners
Purpose of the role
To provide safe, effective and patient-centred general medical services, working collaboratively with the practices multidisciplinary team. The postholder will assess and manage acute and ongoing health problems, support prevention and health promotion, and contribute to the quality and development of practice services.
The six sessions must be worked on Mondays, Wednesdays and Fridays to meet the practices clinical cover requirements.
Clinical responsibilities
Undertake face-to-face, telephone and online consultations, using clinical judgement to determine the appropriate consultation method and any need for further assessment. Assess, diagnose and manage patients presenting with acute illness and long-term conditions. Develop management plans with patients, taking account of their preferences, circumstances and clinical needs. Recognise clinical deterioration and arrange urgent assessment or escalation where appropriate. Provide clear safety-netting advice and arrange appropriate follow-up. Undertake home visits where clinically appropriate, in accordance with practice arrangements. Make appropriate referrals and coordinate care with other healthcare professionals and services. Support preventative care, screening, immunisation and health promotion. Prescribe safely and effectively, taking account of current guidance, local formularies and individual patient needs. Support continuity of care and effective handover of outstanding clinical issues. Work within professional competence and seek advice or support when required.
Clinical administration
Maintain accurate, timely and relevant clinical records using the practices electronic clinical system. Review and act on investigation results, clinical correspondence and other information requiring GP input. Complete referrals, prescriptions, reports and other clinical documentation appropriately and promptly. Manage allocated clinical tasks and ensure that outstanding actions are followed up or handed over safely. Use clinical coding appropriately to support patient care, record quality and practice reporting. Follow practice processes for medication reviews, repeat prescribing and monitoring. Maintain confidentiality and handle patient information in accordance with practice policies and applicable requirements.
Teamworking and service delivery
Work collaboratively with GP partners, other GPs, advanced clinical practitioners, pharmacists, nurses, healthcare assistants, care navigators and administrative colleagues. Contribute to clinical meetings, case discussions and effective communication across the team. Provide appropriate clinical advice to colleagues within the scope of the role. Support coordinated care for patients with complex needs and those receiving input from multiple services. Contribute to the effective operation of the practices appointment and access arrangements. Use practice systems and digital tools appropriately, undertaking relevant training. Participate in agreed arrangements for urgent clinical cover during contracted sessions.
Safeguarding and professional responsibilities
Recognise and respond appropriately to safeguarding concerns involving children and adults. Follow local safeguarding pathways and practice procedures, documenting concerns and actions clearly. Maintain professional registration, appropriate indemnity arrangements and eligibility to practise as a GP. Work in accordance with GMC professional standards and relevant clinical guidance. Maintain appropriate professional boundaries and respect patients dignity, autonomy and individual needs. Promote equality and respond sensitively to patients from different backgrounds. Raise concerns about patient safety or professional practice through appropriate channels. Follow practice policies relating to infection prevention, health and safety, confidentiality and information governance.
Quality improvement and clinical governance
Participate in clinical audit and quality improvement relevant to the role and practice priorities. Contribute to significant event reviews and learning from complaints, incidents and patient feedback. Support the delivery of evidence-based care and agreed clinical standards. Contribute to improvements in access, prescribing, long-term condition management and coordination of care. Engage constructively with changes to services and working arrangements. Support the practice in maintaining the quality and safety of its services.
Learning and development
Maintain continuing professional development and engage with appraisal and revalidation requirements. Complete mandatory training relevant to the role. Identify learning needs and discuss development opportunities with the practice. Contribute to teaching and supervision where agreed and appropriate to experience, competence and any required accreditation. Share relevant learning with colleagues.
Fixed-term nature of the appointment
This is a 12-month fixed-term appointment while the practice reviews its longer-term clinical staffing requirements. The review will take account of anticipated neighbourhood service developments, premises plans and the practices financial position.
The outcome will inform whether future clinical provision involves salaried GP roles, partnership or a different level of clinical capacity. Extension of this contract or a permanent salaried appointment cannot be guaranteed. Any proposal concerning renewal or the ending of employment will be considered in accordance with the contract and applicable employment law.
General
This job description outlines the main responsibilities of the post. Duties may be reviewed by discussion to reflect service developments and practice needs, while remaining appropriate to the role, professional competence and contracted hours.
Job description
Job responsibilities
Job title: Salaried General Practitioner
Employer: The Ridgeway Surgery, Harrow
Contract: 12-month fixed-term employment contract
Hours: Six sessions per week, worked on Mondays, Wednesdays and Fridays
Location: The Ridgeway Surgery and Alexandra Avenue Health and Social Care Centre Accountable to: The GP Partners
Purpose of the role
To provide safe, effective and patient-centred general medical services, working collaboratively with the practices multidisciplinary team. The postholder will assess and manage acute and ongoing health problems, support prevention and health promotion, and contribute to the quality and development of practice services.
The six sessions must be worked on Mondays, Wednesdays and Fridays to meet the practices clinical cover requirements.
Clinical responsibilities
Undertake face-to-face, telephone and online consultations, using clinical judgement to determine the appropriate consultation method and any need for further assessment. Assess, diagnose and manage patients presenting with acute illness and long-term conditions. Develop management plans with patients, taking account of their preferences, circumstances and clinical needs. Recognise clinical deterioration and arrange urgent assessment or escalation where appropriate. Provide clear safety-netting advice and arrange appropriate follow-up. Undertake home visits where clinically appropriate, in accordance with practice arrangements. Make appropriate referrals and coordinate care with other healthcare professionals and services. Support preventative care, screening, immunisation and health promotion. Prescribe safely and effectively, taking account of current guidance, local formularies and individual patient needs. Support continuity of care and effective handover of outstanding clinical issues. Work within professional competence and seek advice or support when required.
Clinical administration
Maintain accurate, timely and relevant clinical records using the practices electronic clinical system. Review and act on investigation results, clinical correspondence and other information requiring GP input. Complete referrals, prescriptions, reports and other clinical documentation appropriately and promptly. Manage allocated clinical tasks and ensure that outstanding actions are followed up or handed over safely. Use clinical coding appropriately to support patient care, record quality and practice reporting. Follow practice processes for medication reviews, repeat prescribing and monitoring. Maintain confidentiality and handle patient information in accordance with practice policies and applicable requirements.
Teamworking and service delivery
Work collaboratively with GP partners, other GPs, advanced clinical practitioners, pharmacists, nurses, healthcare assistants, care navigators and administrative colleagues. Contribute to clinical meetings, case discussions and effective communication across the team. Provide appropriate clinical advice to colleagues within the scope of the role. Support coordinated care for patients with complex needs and those receiving input from multiple services. Contribute to the effective operation of the practices appointment and access arrangements. Use practice systems and digital tools appropriately, undertaking relevant training. Participate in agreed arrangements for urgent clinical cover during contracted sessions.
Safeguarding and professional responsibilities
Recognise and respond appropriately to safeguarding concerns involving children and adults. Follow local safeguarding pathways and practice procedures, documenting concerns and actions clearly. Maintain professional registration, appropriate indemnity arrangements and eligibility to practise as a GP. Work in accordance with GMC professional standards and relevant clinical guidance. Maintain appropriate professional boundaries and respect patients dignity, autonomy and individual needs. Promote equality and respond sensitively to patients from different backgrounds. Raise concerns about patient safety or professional practice through appropriate channels. Follow practice policies relating to infection prevention, health and safety, confidentiality and information governance.
Quality improvement and clinical governance
Participate in clinical audit and quality improvement relevant to the role and practice priorities. Contribute to significant event reviews and learning from complaints, incidents and patient feedback. Support the delivery of evidence-based care and agreed clinical standards. Contribute to improvements in access, prescribing, long-term condition management and coordination of care. Engage constructively with changes to services and working arrangements. Support the practice in maintaining the quality and safety of its services.
Learning and development
Maintain continuing professional development and engage with appraisal and revalidation requirements. Complete mandatory training relevant to the role. Identify learning needs and discuss development opportunities with the practice. Contribute to teaching and supervision where agreed and appropriate to experience, competence and any required accreditation. Share relevant learning with colleagues.
Fixed-term nature of the appointment
This is a 12-month fixed-term appointment while the practice reviews its longer-term clinical staffing requirements. The review will take account of anticipated neighbourhood service developments, premises plans and the practices financial position.
The outcome will inform whether future clinical provision involves salaried GP roles, partnership or a different level of clinical capacity. Extension of this contract or a permanent salaried appointment cannot be guaranteed. Any proposal concerning renewal or the ending of employment will be considered in accordance with the contract and applicable employment law.
General
This job description outlines the main responsibilities of the post. Duties may be reviewed by discussion to reflect service developments and practice needs, while remaining appropriate to the role, professional competence and contracted hours.
Person Specification
Qualifications
Essential
- Primary medical qualification recognised by the GMC.
- MRCGP
- Full GMC registration with a licence to practise.
- Inclusion on the GMC GP Register by the agreed start date.
- Certificate of Completion of Training in General Practice, or equivalent recognised route to GP registration, by the agreed start date.
- Inclusion on the NHS England Medical Performers List, or eligibility for inclusion by the agreed start date.
Desirable
- Additional qualifications relevant to general practice, such as womens health, sexual and reproductive health, child health or medical education.
Experience
Essential
- Experience of working in UK general practice, including experience gained during GP specialty training.
- Experience of assessing and managing acute presentations and long-term conditions.
- Experience of safe prescribing, reviewing investigation results and making appropriate referrals.
- Experience of working collaboratively within a multidisciplinary team.
- Experience of maintaining accurate electronic clinical records and managing clinical administration.
- Experience of telephone and online consultations.
- Experience of recognising and responding to safeguarding concerns.
Desirable
- Experience of working as a qualified GP in an NHS general practice.
- Experience of using EMIS Web.
- Experience of clinical audit or quality improvement.
- Experience of teaching or supervising healthcare professionals or students.
- Experience of contributing to service development or improving patient access.
Person Specification
Qualifications
Essential
- Primary medical qualification recognised by the GMC.
- MRCGP
- Full GMC registration with a licence to practise.
- Inclusion on the GMC GP Register by the agreed start date.
- Certificate of Completion of Training in General Practice, or equivalent recognised route to GP registration, by the agreed start date.
- Inclusion on the NHS England Medical Performers List, or eligibility for inclusion by the agreed start date.
Desirable
- Additional qualifications relevant to general practice, such as womens health, sexual and reproductive health, child health or medical education.
Experience
Essential
- Experience of working in UK general practice, including experience gained during GP specialty training.
- Experience of assessing and managing acute presentations and long-term conditions.
- Experience of safe prescribing, reviewing investigation results and making appropriate referrals.
- Experience of working collaboratively within a multidisciplinary team.
- Experience of maintaining accurate electronic clinical records and managing clinical administration.
- Experience of telephone and online consultations.
- Experience of recognising and responding to safeguarding concerns.
Desirable
- Experience of working as a qualified GP in an NHS general practice.
- Experience of using EMIS Web.
- Experience of clinical audit or quality improvement.
- Experience of teaching or supervising healthcare professionals or students.
- Experience of contributing to service development or improving patient access.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Ridgeway Surgery
Address
The Ridgeway Surgery
71 Imperial Drive
Harrow
Middlesex
HA2 7DU
United Kingdom
Employer's website
Employer details
Employer name
The Ridgeway Surgery
Address
The Ridgeway Surgery
71 Imperial Drive
Harrow
Middlesex
HA2 7DU
United Kingdom
Employer's website
Apply Now
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Posted 26 day(s) ago
Reference: 2383502
Job summary
Howdale Group Practice is looking to welcome a receptionist to join our team on a permanent basis. This role will involve working at both our Howdale and Marham sites.
Main duties of the job
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
About us
We are based across two sites, Downham Market and Marham. We offer:
- 25 days holiday plus bank holidays
- A friendly and supportive work environment
- NHS pension
- Free on-site parking
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4266-26-0008
Job locations
Howdale Surgery
Howdale Road
Downham Market
Norfolk
PE38 9AF
United Kingdom
The Surgery
The Street
Marham
King's Lynn
Norfolk
PE33 9HP
United Kingdom
Job description
Job responsibilities
- Maintain and monitor the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into patients healthcare records as necessary
- Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
- Partake in audit as directed by the audit lead
- Support administrative staff, providing cover during staff absences
- Action incoming emails and correspondence as necessary
- Scan patient related documentation and attach scanned documents to patients healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- Support the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room
Job description
Job responsibilities
- Maintain and monitor the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into patients healthcare records as necessary
- Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
- Partake in audit as directed by the audit lead
- Support administrative staff, providing cover during staff absences
- Action incoming emails and correspondence as necessary
- Scan patient related documentation and attach scanned documents to patients healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- Support the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room
Person Specification
Knowledge and skills
Essential
- Experience of working with the general public
- Have excellent communications skills (written and oral)
- Ability to work as a team and autonomously
- Polite and cooperative
Desirable
- Ideally have experience working in primary care and with SystmOne
Person Specification
Knowledge and skills
Essential
- Experience of working with the general public
- Have excellent communications skills (written and oral)
- Ability to work as a team and autonomously
- Polite and cooperative
Desirable
- Ideally have experience working in primary care and with SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Howdale Group Practice
Address
Howdale Surgery
Howdale Road
Downham Market
Norfolk
PE38 9AF
United Kingdom
Employer's website
Employer details
Employer name
Howdale Group Practice
Address
Howdale Surgery
Howdale Road
Downham Market
Norfolk
PE38 9AF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: 2383501
Job summary
JOB VACANCY: Phlebotomist
We have an exciting opportunity for a phlebotomist to join our friendly, progressive team at Belvoir Health Group, to work across our 3 Surgeries in Cropwell Bishop, Bingham and Cotgrave. We are an innovative Practice with the support of a committed administrative team. The successful candidate will be given the opportunity and skills to provide a wide range of services within agreed protocols, to meet the needs of patients, carers, managers and GP Partners.
Main duties of the job
Purpose of the role
The Phlebotomist is accountable to the Nursing Services Manager. To support the GPs and Practice Nursing Team in providing care and advice to patients and carers
To support the surgery administration team in the preparation of patient documentation. To provide a confidential and appropriate response to patients.
To liaise closely with Practice Nurses regarding clinical competence, training and development requirements. The Phlebotomist will work as part of the Surgery team, at times without direct supervision, undertaking tasks delegated by the Nursing Services Manager, Practice Nurses, and GPs, working very closely and liaising with the Practice Nurses in particular.
About us
Main duties and responsibilities
To support the nursing and doctor team in providing care and advice to patients and carers, encouraging self-care and the achievement of independence, where appropriate. To support administration staff in preparation of accurate and up to date patient documentation.
To carry out phlebotomy. To gain the underpinning knowledge and practical skills to administer basic life support if necessary.
To maintain a professional image and observe confidentiality at all times
To maintain accurate records of patient documentation. To maintain accurate, timely and legible records of patient care including data input and submission of statistical information as required
To prepare and maintain clinical environments according to Health & Safety and Infection Control policies.
To contribute to the ordering, distribution and maintenance of equipment
To feedback and report on the condition and welfare of patients to the appropriate clinician.
To participate in research and audit activity as appropriate
To undertake any other duties that may be reasonably required as a direct response to surgery requirements.
To work in accordance with policies, procedures and protocols recognised by Practice.
Applicant must hold a full UK driving licence.
If you would like an informal chat about the role or an application form, then please e-mail [email protected]
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0045-26-0097
Job locations
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Post-Phlebotomist
Reporting to -Nursing Services Manager
PURPOSE OF THE ROLE
The Phlebotomist is accountable to theNursing Services Manager
To support the GPs and Practice Nursing Team in providing care and advice to patients and carers
To support the surgery administration team in the preparation of patient documentation.
To provide a confidential and appropriate response to patients.
To liaise closely with Practice Nurses regarding clinical competence, training and development requirements.
The Phlebotomist will work as part of the Surgery team, at times without direct supervision, undertaking tasks delegated by the Nursing Services Manager, Practice Nurses, and GPs, working very closely and liaising with the Practice Nurses in particular.
MAIN DUTIES AND RESPONSIBILITIES
To support the nursing and doctor team in providing care and advice to patients and carers, encouraging self-care and the achievement of independence, where appropriate. To support administration staff in preparation of accurate and up to date patient documentation.
To carry out phlebotomy
To gain the underpinning knowledge and practical skills to administer basic life support if necessary.
To maintain a professional image and observe confidentiality at all times
To maintain accurate records of patient documentation. To maintain accurate, timely and legible records of patient care including data input and submission of statistical information as required
To prepare and maintain clinical environments according to Health & Safety and Infection Control policies.
To contribute to the ordering, distribution and maintenance of equipment
To feedback and report on the condition and welfare of patients to the appropriate clinician.
To participate in research and audit activity as appropriate
To undertake any other duties that may be reasonably required as a direct response to surgery requirements.
To work in accordance with policies, procedures and protocols recognised by Practice.
LEARNING & DEVELOPMENT
Ensure continuing education, training and development is undertaken to meet role specific and governance guidelines for Continuing Professional Development.
Continue to develop soft skills and emotional intelligence in line with the requirements and culture and to uphold the values and culture of Belvoir Health Group.
BEHAVIOURS
Belvoir Health Group staff should strive towards the following behaviours to support their professional development and working life
o Communicate appropriately and clearly and also know when to listen
o Polite and professional at all times
o Self- starting, inquisitive and determined
o Organised, Structured and Purposeful
o Diplomatic, Tactful, Emotionally Aware
o Determined, Focused and Resilient
o Self -Aware as an individual or part of a team
o Happy to Contribute, Respectful, Adaptable
o Eager to learn and seek the highest outcomes
o Patient and outcome focused
o Respectfully challenging and decisive
o Know when to ask for help
o Work Safely
ADMINISTRATION & GENERAL
As an employee of the Belvoir Health Group, it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions.
The post holder may be required to travel as part of their duties to other sites in the PCN
To work to the agreed standards, policies and procedures, values and beliefs of the organisation
The duties of this post are a guide to the range of responsibilities that may be required. These may change from time to time to meet the needs of the service and/or the development needs of the post holder. This job description will be revised regularly to take account of changes within the organisational structure and the practice business plan.
Job description Job responsibilities JOB DESCRIPTIONPost-PhlebotomistReporting to -Nursing Services ManagerPURPOSE OF THE ROLEThe Phlebotomist is accountable to theNursing Services ManagerTo support the GPs and Practice Nursing Team in providing care and advice to patients and carersTo support the surgery administration team in the preparation of patient documentation.To provide a confidential and appropriate response to patients.To liaise closely with Practice Nurses regarding clinical competence, training and development requirements.The Phlebotomist will work as part of the Surgery team, at times without direct supervision, undertaking tasks delegated by the Nursing Services Manager, Practice Nurses, and GPs, working very closely and liaising with the Practice Nurses in particular.MAIN DUTIES AND RESPONSIBILITIESTo support the nursing and doctor team in providing care and advice to patients and carers, encouraging self-care and the achievement of independence, where appropriate. To support administration staff in preparation of accurate and up to date patient documentation.To carry out phlebotomyTo gain the underpinning knowledge and practical skills to administer basic life support if necessary.To maintain a professional image and observe confidentiality at all timesTo maintain accurate records of patient documentation. To maintain accurate, timely and legible records of patient care including data input and submission of statistical information as requiredTo prepare and maintain clinical environments according to Health & Safety and Infection Control policies.To contribute to the ordering, distribution and maintenance of equipmentTo feedback and report on the condition and welfare of patients to the appropriate clinician.To participate in research and audit activity as appropriateTo undertake any other duties that may be reasonably required as a direct response to surgery requirements.To work in accordance with policies, procedures and protocols recognised by Practice.LEARNING & DEVELOPMENTEnsure continuing education, training and development is undertaken to meet role specific and governance guidelines for Continuing Professional Development.Continue to develop soft skills and emotional intelligence in line with the requirements and culture and to uphold the values and culture of Belvoir Health Group.BEHAVIOURSBelvoir Health Group staff should strive towards the following behaviours to support their professional development and working lifeo Communicate appropriately and clearly and also know when to listeno Polite and professional at all timeso Self- starting, inquisitive and determinedo Organised, Structured and Purposefulo Diplomatic, Tactful, Emotionally Awareo Determined, Focused and Resiliento Self -Aware as an individual or part of a teamo Happy to Contribute, Respectful, Adaptableo Eager to learn and seek the highest outcomeso Patient and outcome focusedo Respectfully challenging and decisiveo Know when to ask for helpo Work SafelyADMINISTRATION & GENERALAs an employee of the Belvoir Health Group, it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions.The post holder may be required to travel as part of their duties to other sites in the PCNTo work to the agreed standards, policies and procedures, values and beliefs of the organisation The duties of this post are a guide to the range of responsibilities that may be required. These may change from time to time to meet the needs of the service and/or the development needs of the post holder. This job description will be revised regularly to take account of changes within the organisational structure and the practice business plan.
Person Specification
Qualifications
Essential
- Good standard of general education
- GCSE Mathematics C or above
- GCSE English C or above
Desirable
- Current First Aid Certificate
- Venepuncture
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of working within General Practice
Knowledge
Desirable
- Knowledge of SystmOne
Skills
Essential
- Excellent communication skills (Written and Oral)
- IT skills
- Ability to work under pressure and to tight deadlines
- Problem solving skills
- Interpersonal skills
Behaviours
Essential
- Smart, polite and confident
- Planning and organising
- Performing under pressure
- Adaptability
- Using initiative
- Team working
- Self motivated
- Flexibility
- Confidentiality
Person Specification Qualifications Essential Good standard of general education GCSE Mathematics C or above GCSE English C or above Desirable Current First Aid Certificate Venepuncture Experience Essential Experience of working with the general public Desirable Experience of working within General Practice Knowledge Desirable Knowledge of SystmOne Skills Essential Excellent communication skills (Written and Oral) IT skills Ability to work under pressure and to tight deadlines Problem solving skills Interpersonal skills Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
PartnersHealth
Address
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Employer's website
https://www.partnershealth.co.uk (Opens in a new tab)
Employer details
Employer name
PartnersHealth
Address
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Employer's website
https://www.partnershealth.co.uk (Opens in a new tab)
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Posted 26 day(s) ago
Reference: 2383496
Job summary
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will facilitate smooth front-office operations, ensuring that patient interactions are welcoming, efficient, and professional. Your positive attitude and attention to detail will help create a caring environment that promotes excellent patient experiences from the moment they walk through the door. This paid position offers an exciting opportunity to develop your administrative skills within a supportive medical setting.
Main duties of the job
- Greet patients and visitors warmly, providing a friendly and professional first impression
- Manage appointment scheduling using electronic health record systems or manual logs
- Answer incoming phone calls promptly, directing inquiries to the appropriate staff or departments
- Verify patient information, insurance details, and update records accurately
- Handle administrative tasks such as filing, data entry, and managing correspondence
- Assist with billing processes and collect payments when necessary
- Maintain a clean and organized reception area to ensure a welcoming environment
About us
Alvaston Medical Centre is a friendly, forward-thinking GP practice based in Alvaston, Derby, with a branch surgery at Aston-on-Trent. We provide high-quality, patient-centred care to a growing and diverse patient population across our local community. We are a supportive and well-established practice with a multidisciplinary team. Our practice team also includes experienced administrative and reception staff who play a vital role in ensuring patients receive a welcoming, efficient and responsive service. We are a training practice and actively support the development of future healthcare professionals, including GP trainees, junior doctors, medical students and student nurses. We value learning, teamwork and continuous improvement and encourage our staff to develop their skills and contribute ideas to improve the services we provide. Our reception team is an essential part of the practice. As the first point of contact for many of our patients, our Medical Receptionists provide a professional, compassionate and efficient service, helping patients to access the appropriate care and supporting the wider clinical team.We are looking for someone who shares our commitment to excellent patient care, has a friendly and approachable manner, and enjoys working as part of a busy and supportive team.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4773-26-0009
Job locations
14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
United Kingdom
Aston Surgery
8 Bell Avenue
Aston-On-Trent
DERBY
DE72 2BE
United Kingdom
Job description
Job responsibilities
Job Description Medical ReceptionistJob Title
Medical Receptionist
Department
Reception / Administration
Responsible to
Reception Manager
Job Purpose
The Medical Receptionist will provide a welcoming, professional and efficient first point of contact for patients, visitors and other healthcare professionals. The post holder will support the smooth running of the practice by providing high-quality reception and administrative services while maintaining confidentiality and demonstrating a compassionate and patient-focused approach.
The successful candidate will work closely with GPs, nurses, healthcare professionals and the wider practice team to ensure patients receive appropriate and timely access to services.
Main Duties and Responsibilities
- Welcome patients and visitors to the practice in a friendly, professional and courteous manner.
- Deal with patients face-to-face, by telephone and through other communication channels.
- Answer telephone calls promptly and professionally, assessing the nature of enquiries and directing patients to the appropriate service or member of staff.
- Book, amend and cancel appointments using the practice clinical system.
- Assist patients with queries regarding appointments, prescriptions, test results and other practice services, within the limits of the role.
- Signpost patients to appropriate healthcare services and other sources of support where appropriate.
- Maintain accurate and up-to-date patient records in accordance with practice procedures.
- Process administrative tasks efficiently and within agreed timescales.
- Receive and accurately distribute correspondence, messages and other information to the appropriate member of the practice team.
- Handle confidential and sensitive information in accordance with GDPR, practice policies and NHS requirements.
- Liaise professionally with GPs, nurses, community services, hospitals, pharmacies and other healthcare organisations when required.
- Support the practice with registration of new patients and other administrative processes.
- Assist with repeat prescription requests and other routine administrative tasks in accordance with practice procedures.
- Maintain a clean, tidy and welcoming reception area.
- Deal appropriately with challenging or difficult situations, remaining calm, professional and compassionate at all times.
- Follow practice policies, procedures and protocols, including those relating to safeguarding, confidentiality, health and safety and infection prevention and control.
- Participate in training and development activities as required.
- Work flexibly as part of the wider reception and administration team to ensure the practice operates effectively.
- Undertake any other reasonable duties appropriate to the role and level of responsibility.
The post holder will be expected to:
- Treat every patient with dignity, respect and courtesy.
- Communicate clearly and sensitively with patients from a wide range of backgrounds and with varying needs.
- Maintain a calm and reassuring approach, particularly when dealing with patients who may be anxious, distressed or upset.
- Recognise the importance of confidentiality and ensure patient information is handled appropriately at all times.
- Work collaboratively with colleagues to provide a consistent and high-quality patient experience.
The post holder must maintain strict confidentiality regarding patients, colleagues and practice business. All information must be handled in accordance with NHS confidentiality requirements, GDPR, practice policies and relevant legislation.
The post holder must not disclose patient or practice information to any unauthorised person and must ensure that information is accessed only when required for legitimate work purposes.
The Medical Receptionist will work as part of a multidisciplinary practice team and will be expected to:
- Develop positive working relationships with colleagues.
- Support other members of the reception and administration team during busy periods.
- Contribute to a positive and supportive working environment.
- Attend team meetings and training sessions as required.
- Take responsibility for personal development and maintaining knowledge relevant to the role.
- Contribute ideas and suggestions for improving patient experience and practice processes.
The post holder is expected to comply with all practice health and safety policies and procedures and to report any concerns appropriately.
The post holder must also comply with infection prevention and control procedures and undertake relevant training as required.
All staff have a responsibility to safeguard and promote the welfare of children, young people and vulnerable adults. The post holder must understand and follow the practice's safeguarding policies and procedures and raise concerns promptly with the appropriate member of staff.
This job description is intended to provide an overview of the main duties and responsibilities of the role. It is not exhaustive and may be reviewed and amended in consultation with the post holder to reflect the changing needs of the practice.
The successful candidate will be expected to demonstrate a commitment to the values of the NHS and to providing a high standard of patient-centred care.
Job description Job responsibilities Job Description Medical ReceptionistJob TitleMedical ReceptionistDepartmentReception / AdministrationResponsible toReception ManagerJob PurposeThe Medical Receptionist will provide a welcoming, professional and efficient first point of contact for patients, visitors and other healthcare professionals. The post holder will support the smooth running of the practice by providing high-quality reception and administrative services while maintaining confidentiality and demonstrating a compassionate and patient-focused approach.The successful candidate will work closely with GPs, nurses, healthcare professionals and the wider practice team to ensure patients receive appropriate and timely access to services.Main Duties and ResponsibilitiesWelcome patients and visitors to the practice in a friendly, professional and courteous manner.Deal with patients face-to-face, by telephone and through other communication channels.Answer telephone calls promptly and professionally, assessing the nature of enquiries and directing patients to the appropriate service or member of staff.Book, amend and cancel appointments using the practice clinical system.Assist patients with queries regarding appointments, prescriptions, test results and other practice services, within the limits of the role.Signpost patients to appropriate healthcare services and other sources of support where appropriate.Maintain accurate and up-to-date patient records in accordance with practice procedures.Process administrative tasks efficiently and within agreed timescales.Receive and accurately distribute correspondence, messages and other information to the appropriate member of the practice team.Handle confidential and sensitive information in accordance with GDPR, practice policies and NHS requirements.Liaise professionally with GPs, nurses, community services, hospitals, pharmacies and other healthcare organisations when required.Support the practice with registration of new patients and other administrative processes.Assist with repeat prescription requests and other routine administrative tasks in accordance with practice procedures.Maintain a clean, tidy and welcoming reception area.Deal appropriately with challenging or difficult situations, remaining calm, professional and compassionate at all times.Follow practice policies, procedures and protocols, including those relating to safeguarding, confidentiality, health and safety and infection prevention and control.Participate in training and development activities as required.Work flexibly as part of the wider reception and administration team to ensure the practice operates effectively.Undertake any other reasonable duties appropriate to the role and level of responsibility.The post holder will be expected to:Treat every patient with dignity, respect and courtesy.Communicate clearly and sensitively with patients from a wide range of backgrounds and with varying needs.Maintain a calm and reassuring approach, particularly when dealing with patients who may be anxious, distressed or upset.Recognise the importance of confidentiality and ensure patient information is handled appropriately at all times.Work collaboratively with colleagues to provide a consistent and high-quality patient experience.The post holder must maintain strict confidentiality regarding patients, colleagues and practice business. All information must be handled in accordance with NHS confidentiality requirements, GDPR, practice policies and relevant legislation.The post holder must not disclose patient or practice information to any unauthorised person and must ensure that information is accessed only when required for legitimate work purposes.The Medical Receptionist will work as part of a multidisciplinary practice team and will be expected to:Develop positive working relationships with colleagues.Support other members of the reception and administration team during busy periods.Contribute to a positive and supportive working environment.Attend team meetings and training sessions as required.Take responsibility for personal development and maintaining knowledge relevant to the role.Contribute ideas and suggestions for improving patient experience and practice processes.The post holder is expected to comply with all practice health and safety policies and procedures and to report any concerns appropriately.The post holder must also comply with infection prevention and control procedures and undertake relevant training as required.All staff have a responsibility to safeguard and promote the welfare of children, young people and vulnerable adults. The post holder must understand and follow the practice's safeguarding policies and procedures and raise concerns promptly with the appropriate member of staff.This job description is intended to provide an overview of the main duties and responsibilities of the role. It is not exhaustive and may be reviewed and amended in consultation with the post holder to reflect the changing needs of the practice.The successful candidate will be expected to demonstrate a commitment to the values of the NHS and to providing a high standard of patient-centred care.
Person Specification
Qualifications
Essential
- Prior office experience demonstrating strong organizational skills and professionalism
- Excellent communication skills with a friendly, energetic demeanor
- Ability to multitask efficiently in a fast-paced environment
- Proficiency with basic computer applications and office equipment
- Strong attention to detail and confidentiality in handling sensitive information
Desirable
- Administrative experience in a healthcare or medical office setting is highly desirable
Person Specification Qualifications Essential Prior office experience demonstrating strong organizational skills and professionalism Excellent communication skills with a friendly, energetic demeanor Ability to multitask efficiently in a fast-paced environment Proficiency with basic computer applications and office equipment Strong attention to detail and confidentiality in handling sensitive information Desirable Administrative experience in a healthcare or medical office setting is highly desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Alvaston Medical Centre
Address
14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
United Kingdom
Employer's website
https://www.alvastonmedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Alvaston Medical Centre
Address
14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
United Kingdom
Employer's website
https://www.alvastonmedicalcentre.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 26 day(s) ago
Reference: 2383460
Job summary
Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.
Positions available:
1 x Permanent - 37.5 hours per week
Salary: Dependent on Experience
We are looking for a motivated Advanced Nurse Practitioner or Advanced Clinical Practitioner to join our friendly and supportive team at Millwood Surgery. This is an excellent opportunity to work in a large, forward-thinking practice with a diverse patient population and strong GP support.
You will work alongside a team of six ANPs providing high-quality care to patients within our large practice population. Our diverse patient demographic offers a varied and rewarding scope of practice. The duty GP is available throughout the day for clinical support when required.
For more information or an informal chat please contact [email protected] - ANP Team Lead.
Main duties of the job
You will provide advanced assessment, diagnosis, and management of patients, working autonomously with GP support. Applicants must be a registered healthcare professional (nurse and paramedic considered) with postgraduate-level training in advanced practice and ideally experience in a general practice setting. The role involves working across the four pillars of advanced practice clinical practice, leadership, education, and research contributing to patient care, service development, and professional growth.
About the Practice
Millwood Surgery is a well-established GP practice serving approximately 19,800 registered patients. Our multidisciplinary team includes 8 salaried GPs, Advanced Nurse Practitioners, a dedicated pharmacy team, and an in-house home visiting team, supported by experienced nurses, healthcare assistants, and administrative staff. We also work closely with colleagues within our Primary Care Network (PCN), providing additional support from a wider multidisciplinary team to deliver high-quality, patient-centred care. Appointments are typically 15 minutes for ACP team, with protected administration time built into the schedule. Double appointments are available for patients presenting with more than one condition.
About us
Norfolk Primary Care Ltd is a Community Interest Company. It was established to:
- Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
- Help with challenges identified by practices workload, GP recruitment, sharing best practice.
- Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
- Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
- Work within health systems to provide patient care in innovative and solution-focused ways.
- We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
- If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0179-10841
Job locations
Millwood Surgery
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Job description
Job responsibilities
Job Purpose:
The Advanced Nurse Practitioner (ANP)/Advanced Clinical Practitioner (ACP) has been assessed as competent in practice using their advanced clinical knowledge and skills. They work autonomously and part of a team to provide decisions in the assessment, diagnosis and treatment of patients.
ANPs/ACPs in primary care can develop close, long-term relationships with their patients and work in partnership with them to achieve optimum health. They are autonomous in making decisions based on assessment, diagnosis and interpretation of test results. They can independently prescribe appropriate medication, evaluate or refer to other specialists if necessary.
ANPs/ACPs are registered nurses with advanced education and clinical training including non- medical prescribing. They must meet the NMC requirements for advanced practice, which includes the 4 pillars clinical practice, leadership, education and research.
Key Responsibilities:
The following are the core responsibilities of the Advanced Nurse Practitioner/Advanced Clinical Practitioner. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Develop, implement and embed health promotion and wellbeing programmes
- Provide high-quality and advanced care for patients of all ages with a range of conditions, including acute and chronic illnesses. They perform physical exams, take medical histories, and order diagnostic tests. They also develop and implement care plans, prescribe medications, and manage ongoing care via face to face, video or telephone consultations.
- Make clinical decisions based on diagnostic results and adjust treatment plans as needed. They must demonstrate safe clinical decision-making and expert care. And work within own scope of practice.
- Work with physicians, specialists, and other healthcare professionals to provide patient-centered care. Provide clinical triage of patients to appropriate services and healthcare professionals.
- Educate patients and their families about healthy lifestyle choices, disease prevention and self-management techniques.
- Stay up to date with the latest evidence and standards of care through ongoing education and research.
- Mentor less experienced nurses and staff.
- Support the Practices future development and share the Practices values.
- Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
- Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
- Provide wound care where appropriate
- Provide specialist clinics such as contraception where appropriate
- Undertake the collection of pathological specimens
- Request pathology services as necessary
- Process and interpret pathology and other test results as required
- Maintain accurate clinical records in conjunction with extant legislation
- Ensure SNOMED CT codes are used effectively
- Be responsible for the implementation of an effective immunisation programme
- Chaperone patients where necessary
- Prioritise health issues and intervene appropriately
- Support the team in dealing with clinical emergencies
- Recognise, assess and refer patients presenting with mental health needs
- Be an extended and supplementary prescriber, adhering to extant guidance
- Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
- Contribute to practice targets (QOF, etc.), complying with local and regional guidance
- Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
- Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
- Support the clinical team with all safeguarding matters in accordance with local and national policies
- Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriatelyProvide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
- Deliver opportunistic health promotion where appropriate
Secondary Key Responsibilities:
In addition to the primary responsibilities, the Advanced Nurse Practitioner/Advanced Clinical Practitioner may be requested to:
- Act as the audit lead, effectively utilising the audit cycle
- Act as the IPC lead for the practice, ensuring compliance, undertaking audit as necessary
- Monitor and ensure the safe storage, rotation and disposal of medicaments
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the organisation
- Continually review clinical practices, responding to national policies and initiatives where appropriate
- Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
- Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation
Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.
Job description
Job responsibilities
Job Purpose:
The Advanced Nurse Practitioner (ANP)/Advanced Clinical Practitioner (ACP) has been assessed as competent in practice using their advanced clinical knowledge and skills. They work autonomously and part of a team to provide decisions in the assessment, diagnosis and treatment of patients.
ANPs/ACPs in primary care can develop close, long-term relationships with their patients and work in partnership with them to achieve optimum health. They are autonomous in making decisions based on assessment, diagnosis and interpretation of test results. They can independently prescribe appropriate medication, evaluate or refer to other specialists if necessary.
ANPs/ACPs are registered nurses with advanced education and clinical training including non- medical prescribing. They must meet the NMC requirements for advanced practice, which includes the 4 pillars clinical practice, leadership, education and research.
Key Responsibilities:
The following are the core responsibilities of the Advanced Nurse Practitioner/Advanced Clinical Practitioner. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Develop, implement and embed health promotion and wellbeing programmes
- Provide high-quality and advanced care for patients of all ages with a range of conditions, including acute and chronic illnesses. They perform physical exams, take medical histories, and order diagnostic tests. They also develop and implement care plans, prescribe medications, and manage ongoing care via face to face, video or telephone consultations.
- Make clinical decisions based on diagnostic results and adjust treatment plans as needed. They must demonstrate safe clinical decision-making and expert care. And work within own scope of practice.
- Work with physicians, specialists, and other healthcare professionals to provide patient-centered care. Provide clinical triage of patients to appropriate services and healthcare professionals.
- Educate patients and their families about healthy lifestyle choices, disease prevention and self-management techniques.
- Stay up to date with the latest evidence and standards of care through ongoing education and research.
- Mentor less experienced nurses and staff.
- Support the Practices future development and share the Practices values.
- Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
- Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
- Provide wound care where appropriate
- Provide specialist clinics such as contraception where appropriate
- Undertake the collection of pathological specimens
- Request pathology services as necessary
- Process and interpret pathology and other test results as required
- Maintain accurate clinical records in conjunction with extant legislation
- Ensure SNOMED CT codes are used effectively
- Be responsible for the implementation of an effective immunisation programme
- Chaperone patients where necessary
- Prioritise health issues and intervene appropriately
- Support the team in dealing with clinical emergencies
- Recognise, assess and refer patients presenting with mental health needs
- Be an extended and supplementary prescriber, adhering to extant guidance
- Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
- Contribute to practice targets (QOF, etc.), complying with local and regional guidance
- Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
- Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
- Support the clinical team with all safeguarding matters in accordance with local and national policies
- Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriatelyProvide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
- Deliver opportunistic health promotion where appropriate
Secondary Key Responsibilities:
In addition to the primary responsibilities, the Advanced Nurse Practitioner/Advanced Clinical Practitioner may be requested to:
- Act as the audit lead, effectively utilising the audit cycle
- Act as the IPC lead for the practice, ensuring compliance, undertaking audit as necessary
- Monitor and ensure the safe storage, rotation and disposal of medicaments
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the organisation
- Continually review clinical practices, responding to national policies and initiatives where appropriate
- Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
- Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation
Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.
Person Specification
Experience
Essential
- Experience of practice within the four pillars
- Job plan that demonstrates advanced nursing practice and has equity with peers working at this level
- Experience of prescribing and undertaking medication reviews
- Experience of working in a primary care environment
- Wound care/removal of sutures and staples
- Travel medicine
- Understand the importance of evidence-based practice
- Broad knowledge of clinical governance
- Knowledge of health promotion strategies
- Understand the requirement for PGDs and associated policy
- Evidence of continuing professional development (CPD) commensurate with the role of an ANP
- Clinical knowledge and skills including:
- ECGs
- Venepuncture
- New patient medicals
- Chaperone procedure
- Requesting and processing pathology tests
- Advising patients accordingly
- Diabetes
- Hypertension
- Asthma
- Spirometry
- CHD
- Immunisations (routine and childhood)
- Womens health (cervical cytology, contraception, etc.)
Desirable
- Experience of working as a practice nurse or community nurse
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
Qualifications
Essential
- Registered Nurse with Nursing and Midwifery Council
- Masters degree required for qualification post December 2020 refer to RCN Credentialing for Advanced Level of Nursing Practice or Post graduate diploma or degree for Advanced Practice Qualification up to December 2020
- Qualified Independent Nurse Prescriber on the NMC register
- Meets NMC revalidation requirements in accordance with the NMC Revalidation booklet
- Meets the standards for registered ANP working at advanced level
- Minor illness qualification
Desirable
- Qualified triage nurse
- Teaching qualification
- ALS and PALS
Skills and Abilities
Essential
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understand when to refer to GPs
- Polite and confident, flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations as well as ability to work under pressure/in stressful situations
Person Specification
Experience
Essential
- Experience of practice within the four pillars
- Job plan that demonstrates advanced nursing practice and has equity with peers working at this level
- Experience of prescribing and undertaking medication reviews
- Experience of working in a primary care environment
- Wound care/removal of sutures and staples
- Travel medicine
- Understand the importance of evidence-based practice
- Broad knowledge of clinical governance
- Knowledge of health promotion strategies
- Understand the requirement for PGDs and associated policy
- Evidence of continuing professional development (CPD) commensurate with the role of an ANP
- Clinical knowledge and skills including:
- ECGs
- Venepuncture
- New patient medicals
- Chaperone procedure
- Requesting and processing pathology tests
- Advising patients accordingly
- Diabetes
- Hypertension
- Asthma
- Spirometry
- CHD
- Immunisations (routine and childhood)
- Womens health (cervical cytology, contraception, etc.)
Desirable
- Experience of working as a practice nurse or community nurse
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
Qualifications
Essential
- Registered Nurse with Nursing and Midwifery Council
- Masters degree required for qualification post December 2020 refer to RCN Credentialing for Advanced Level of Nursing Practice or Post graduate diploma or degree for Advanced Practice Qualification up to December 2020
- Qualified Independent Nurse Prescriber on the NMC register
- Meets NMC revalidation requirements in accordance with the NMC Revalidation booklet
- Meets the standards for registered ANP working at advanced level
- Minor illness qualification
Desirable
- Qualified triage nurse
- Teaching qualification
- ALS and PALS
Skills and Abilities
Essential
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understand when to refer to GPs
- Polite and confident, flexible and cooperative
- Motivated, forward thinker
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations as well as ability to work under pressure/in stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk Primary Care C.I.C.
Address
Millwood Surgery
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Employer's website
Employer details
Employer name
Norfolk Primary Care C.I.C.
Address
Millwood Surgery
Mill Lane
Bradwell
Great Yarmouth
Norfolk
NR31 8HS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: 2383453
Job summary
We are recruiting an established practice nurse to join our friendly team at Oakwood and Bull Farm Surgery.
The successful candidate will work with the Nursing team and GP Partners in delivering preventative nursing interventions and management of long term conditions to all patients.
We offer a competitive salary and benefits package, in the hope of attracting a positive and proactive candidate to complete our enthusiastic nursing team. These benefits include, but are not limited to:
25 days annual leave plus bank holidays (pro rata). Increasing at 10 years service
Additional Celebration Day after 12months service
Company Sick Pay, subject to eligibility
Company Maternity Pay after 12months service
Providing uniform and personal equipment and equipment bag
Contribution towards eye tests and glasses, subject to eligibility
Main duties of the job
The post holder is responsible for the delivery of practice nursing services and care for the practice population. They will deliver care within the boundaries of their role, focusing on supporting patients to be healthy, managing of long-term conditions, health prevention and screening activities. They will work collaboratively with the general practice team to meet the needs of patients and supporting the delivery of policies and procedures.
Working pattern to be agreed.
The successful candidate will be required to work across both our main site: Church Street, Mansfield Woodhouse, NG19 8BL and our branch site: Bull Farm, Concorde Way, Mansfield, NG19 7JZ.
Will require additional enhanced access working hours on a Friday evening until 8pm and Saturday morning on a rota basis.
About us
Oakwood Surgery is a busy training practice, rated 'good' at our last CQC inspection, split over two sites.
Our company vision is: Optimising your health, together
Our Shared Purpose is: Empower patients to take control of their health, and make informed decisions, to try to achieve their best possible health outcomes.
Our team is made up of:
5 GP Partners
5 Salaried GP's
7 Nurses/HCA's
1 Pharmacist Prescriber
1 Practice Manager
20 Receptionists
13 Other administrative staff including leadership team
We also work collaboratively with a team of pharmacists, FCP's and paramedics to provide a multi-disciplinary service to our 16,000 patients.
As a training practice we are passionate about supporting our team to learn new skills and develop in their role to better meet the needs of our patients.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£16.22 to £24 an hour Additional increment for prescribers £4 per hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5152-26-0003
Job locations
Church Street
Mansfield Woodhouse
Mansfield
Nottinghamshire
NG19 8BL
United Kingdom
Job description
Job responsibilities
Clinical practice
- Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.
- Implement and evaluate individual treatment plans for patients with known long-term conditions.
- Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
- Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.
- Deliver opportunistic health promotion using opportunities such as new-patient medicals.
- Provide information and advice on prescribed or over-the-counter medication on medication regimens, side effects, and interactions.
- Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care
- Assess and care for patients presenting with wounds and ulcers.
- Support and advise women requesting information relating to family planning needs
- Support and manage health needs of women presenting for cervical cytology consultations
- Implement and participate in vaccination and immunisation programmes for both adults and children.
- Advise, support and, where appropriate, administer vaccinations for patients travelling abroad
- Promote and deliver evidence-based care for patients presenting with aural conditions
- Assist senior practitioners in providing minor-surgery sessions.
- Be proactive to complete items for Quality and Outcomes Framework (QOF) or any replacement programme, and Enhanced services opportunistically.
Communication
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Communicate with and support patients who are receiving ‘bad news’
- Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Utilise communication skills to support patients to adhere to prescribed treatment regimens
- Anticipate barriers to communication and take action to improve communication
- Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.
- Act as an advocate when representing the patients’ and colleagues’ viewpoints to others.
- Communicate appropriately via email and other means.
- Document consultations appropriately - using templates and read codes.
- Become one of the team and be involved in its desire to maintain a happy working environment and continue to move the practice through the changes required by the changing health environment.
Delivering a quality service
- Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC).
- Produce accurate, contemporaneous, and complete records of patient consultations, consistent with legislation, policies, and procedures.
- Prioritise, organise, and manage own workload in a manner that maintains and promotes quality.
- Deliver care according to the NSF and the National Institute for Health and Clinical Excellence (NICE) guidelines and evidence-based care.
- Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation.
- Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
- Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
- In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.
- Evaluate the patients’ response to health care provision and the effectiveness of care
- Support and participate in shared learning across the practice and wider organisation
- Participate in the management, review, and identification of learning needs from patient complaints, clinical incidents and near-miss events utilising a structured framework (eg root-cause analysis).
- Participate in the performance monitoring review of the team, providing feedback as appropriate.
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.
- Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
- Keep up to date with changes in referral pathways and assessment criteria such as QOF and CQC or their successors.
- Be willing to cover extended hours or the alteration in practice opening hours as required.
Personal and people development
- Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model.
- Support the development of others to maximise potential.
- Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
- Understand own responsibilities and accountability in the delivery of GPN services to patients, ensuring that the needs of the patient are the priority.
- Participate in planning and implementing changes within the area of care and responsibility
- Work with other nurses and practice team to ensure sufficient staff of appropriate ability, quality and skill mix is available to meet the needs of patients.
- Contribute and participate in the development of local guidelines, protocols, and standards.
- Participate in the engagement of practice-based commissioning or similar initiatives
- Critically evaluate and review innovations and developments that are relevant to own practice.
- Keep up to date with new developments locally and nationally identifying those that will enhance the team’s work.
- Ensure awareness of sources of support and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.
- Attend training courses as required for own or the team learning needs for the delivery of high-quality primary care service. At present this will include protected learning time events on Wednesday afternoons.
Team working
- Understand own role and scope in the organisation and identify how this may develop over time.
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
- Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties eg Healthcare assistants.
- Ensure clear understanding and utilisation of referral mechanisms within the practice
- Accept delegation from colleagues both clinical and non-clinical, prioritise own workload and ensure effective time-management strategies are embedded in own practice.
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery.
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team.
Job description
Job responsibilities
Clinical practice
- Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.
- Implement and evaluate individual treatment plans for patients with known long-term conditions.
- Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
- Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.
- Deliver opportunistic health promotion using opportunities such as new-patient medicals.
- Provide information and advice on prescribed or over-the-counter medication on medication regimens, side effects, and interactions.
- Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care
- Assess and care for patients presenting with wounds and ulcers.
- Support and advise women requesting information relating to family planning needs
- Support and manage health needs of women presenting for cervical cytology consultations
- Implement and participate in vaccination and immunisation programmes for both adults and children.
- Advise, support and, where appropriate, administer vaccinations for patients travelling abroad
- Promote and deliver evidence-based care for patients presenting with aural conditions
- Assist senior practitioners in providing minor-surgery sessions.
- Be proactive to complete items for Quality and Outcomes Framework (QOF) or any replacement programme, and Enhanced services opportunistically.
Communication
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Communicate with and support patients who are receiving ‘bad news’
- Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Utilise communication skills to support patients to adhere to prescribed treatment regimens
- Anticipate barriers to communication and take action to improve communication
- Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.
- Act as an advocate when representing the patients’ and colleagues’ viewpoints to others.
- Communicate appropriately via email and other means.
- Document consultations appropriately - using templates and read codes.
- Become one of the team and be involved in its desire to maintain a happy working environment and continue to move the practice through the changes required by the changing health environment.
Delivering a quality service
- Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC).
- Produce accurate, contemporaneous, and complete records of patient consultations, consistent with legislation, policies, and procedures.
- Prioritise, organise, and manage own workload in a manner that maintains and promotes quality.
- Deliver care according to the NSF and the National Institute for Health and Clinical Excellence (NICE) guidelines and evidence-based care.
- Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation.
- Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
- Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
- In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.
- Evaluate the patients’ response to health care provision and the effectiveness of care
- Support and participate in shared learning across the practice and wider organisation
- Participate in the management, review, and identification of learning needs from patient complaints, clinical incidents and near-miss events utilising a structured framework (eg root-cause analysis).
- Participate in the performance monitoring review of the team, providing feedback as appropriate.
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.
- Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
- Keep up to date with changes in referral pathways and assessment criteria such as QOF and CQC or their successors.
- Be willing to cover extended hours or the alteration in practice opening hours as required.
Personal and people development
- Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model.
- Support the development of others to maximise potential.
- Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
- Understand own responsibilities and accountability in the delivery of GPN services to patients, ensuring that the needs of the patient are the priority.
- Participate in planning and implementing changes within the area of care and responsibility
- Work with other nurses and practice team to ensure sufficient staff of appropriate ability, quality and skill mix is available to meet the needs of patients.
- Contribute and participate in the development of local guidelines, protocols, and standards.
- Participate in the engagement of practice-based commissioning or similar initiatives
- Critically evaluate and review innovations and developments that are relevant to own practice.
- Keep up to date with new developments locally and nationally identifying those that will enhance the team’s work.
- Ensure awareness of sources of support and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.
- Attend training courses as required for own or the team learning needs for the delivery of high-quality primary care service. At present this will include protected learning time events on Wednesday afternoons.
Team working
- Understand own role and scope in the organisation and identify how this may develop over time.
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
- Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties eg Healthcare assistants.
- Ensure clear understanding and utilisation of referral mechanisms within the practice
- Accept delegation from colleagues both clinical and non-clinical, prioritise own workload and ensure effective time-management strategies are embedded in own practice.
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery.
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team.
Person Specification
Qualifications
Essential
- Registered first level nurse
- Community nursing specialist qualification or equivalent
- Relevant nursing/health degree
Desirable
- Independent/ supplementary nurse prescribing qualification
Experience
Essential
- Minimum two years recent primary care nursing experience
- Cervical Cytology
- Immunisation and Vaccination
- Long term condition management
- Contraception management
- Wound care
- Good communication skills, both written and verbal
Desirable
- SystmOne trained
- Experience of completing audits
Transferable Skills
Essential
- Flexibility - the ability to respond positively to occasional changes in shift requirements to meet our contractual needs with regards to extended hours and monthly staff training.
- Adaptability and time management - the ability to organise and prioritise workload effectively, adapting throughout the working day to changes in appointments, patient needs and clinical priorities while maintaining a high standard of patient care.
- Proactive and self-motivated - the ability to anticipate patient and clinical needs, take initiative and manage responsibilities effectively, and seeking advice or escalating concerns when appropriate.
- Collaboration - confident working independently while contributing positively to the wider team, supporting colleagues and communicating effectively to ensure continuity and quality of patient care.
Person Specification
Qualifications
Essential
- Registered first level nurse
- Community nursing specialist qualification or equivalent
- Relevant nursing/health degree
Desirable
- Independent/ supplementary nurse prescribing qualification
Experience
Essential
- Minimum two years recent primary care nursing experience
- Cervical Cytology
- Immunisation and Vaccination
- Long term condition management
- Contraception management
- Wound care
- Good communication skills, both written and verbal
Desirable
- SystmOne trained
- Experience of completing audits
Transferable Skills
Essential
- Flexibility - the ability to respond positively to occasional changes in shift requirements to meet our contractual needs with regards to extended hours and monthly staff training.
- Adaptability and time management - the ability to organise and prioritise workload effectively, adapting throughout the working day to changes in appointments, patient needs and clinical priorities while maintaining a high standard of patient care.
- Proactive and self-motivated - the ability to anticipate patient and clinical needs, take initiative and manage responsibilities effectively, and seeking advice or escalating concerns when appropriate.
- Collaboration - confident working independently while contributing positively to the wider team, supporting colleagues and communicating effectively to ensure continuity and quality of patient care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Oakwood Surgery
Address
Church Street
Mansfield Woodhouse
Mansfield
Nottinghamshire
NG19 8BL
United Kingdom
Employer's website
Employer details
Employer name
Oakwood Surgery
Address
Church Street
Mansfield Woodhouse
Mansfield
Nottinghamshire
NG19 8BL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Matron Pre-assessment and Day units
Lewisham and Greenwich NHS Trust View all jobs
Posted 26 day(s) ago
Reference: 2383450
Job summary
This is an exceptional opportunity for a highly motivated individual to lead and develop high-performing pre-assessment and day surgery services, while playing a pivotal role in transforming perioperative pathways across the Trust.
As Matron, you will provide visible and compassionate leadership, ensuring the delivery of safe, effective and patient-centred care. Working collaboratively with multidisciplinary teams, operational managers and clinical leaders, you will drive service improvement, support elective recovery programmes and contribute to the strategic development of modern perioperative services.
The successful candidate will be instrumental in shaping the future of pre-operative assessment and day surgery pathways, ensuring patients receive seamless, timely and high-quality care from referral through to discharge.
Main duties of the job
An experienced senior nurse leader, ideally working at Matron, Senior Sister/Charge Nurse or equivalent level.
Knowledgeable in perioperative care, pre-assessment services, day surgery and elective pathways.
Experienced in leading service transformation and quality improvement projects.
Able to demonstrate strong operational management and workforce leadership skills.
Skilled in managing complex change and influencing across multidisciplinary teams.
Committed to delivering outstanding patient care and improving patient experience.
Passionate about staff development, inclusion and creating positive workplace cultures.
About us
Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
197-R-LC8789
Job locations
University Hospital Lewisham
Lewisham High Street
Lewisham
SE13 6LH
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Provide professional nursing leadership for Pre-Assessment and Day Unit services across the Trust.
Lead the transformation and optimisation of perioperative pathways to improve patient experience, efficiency and clinical outcomes.
Drive the development of innovative models of care that support elective recovery and national best practice standards.
Ensure the delivery of high-quality, safe and effective care through robust governance, quality improvement and risk management processes.
Lead workforce planning, staff development and succession planning to build resilient, skilled and engaged teams.
Work collaboratively with surgical, anaesthetic, operational and corporate colleagues to improve patient flow and maximise theatre utilisation.
Support the implementation of digital solutions and service redesign initiatives to enhance patient pathways.
Monitor performance against key quality, safety, activity and financial targets.
Act as a role model for compassionate leadership and foster a culture of continuous improvement and excellence.
Job description
Job responsibilities
Key Responsibilities
Provide professional nursing leadership for Pre-Assessment and Day Unit services across the Trust.
Lead the transformation and optimisation of perioperative pathways to improve patient experience, efficiency and clinical outcomes.
Drive the development of innovative models of care that support elective recovery and national best practice standards.
Ensure the delivery of high-quality, safe and effective care through robust governance, quality improvement and risk management processes.
Lead workforce planning, staff development and succession planning to build resilient, skilled and engaged teams.
Work collaboratively with surgical, anaesthetic, operational and corporate colleagues to improve patient flow and maximise theatre utilisation.
Support the implementation of digital solutions and service redesign initiatives to enhance patient pathways.
Monitor performance against key quality, safety, activity and financial targets.
Act as a role model for compassionate leadership and foster a culture of continuous improvement and excellence.
Person Specification
Qaulification and Training
Essential
- Registered Healthcare Professional with relevant Professional body 1st Level Nurse/ NMC with significant experience in Nursing.
- Registered Operating Department Practitioner (ODP) with significant experience in theatre leadership.
- Master's Degree or willingness to complete or relevant experience
- Evidence of Post Graduate Specialist qualifications relevant to area of practice (examples -:non-medical prescribing; mentorship , coaching , clinical expertise, leadership or management)
Desirable
- Management or supervisory qualification / programme of study
- PTLLS/DTLLS, PGCE or Certificate in Education
Experience
Essential
- Clinical expertise relevant to the post
- Experience of providing and receiving complex, sensitive information
- Leadership of clinical governance and patient safety
- Achievement of high quality patient care through evidence based practice
- Management of finances within a budget, including delivery of cost improvements
- Management/Clinical Leadership experience
- Experience of successfully leading and implementing change
- Experience in analysing complex problems and implementing workable solutions
- Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge and Skills
Essential
- Understanding of National Service Frameworks and NICE guidance to relevant to care setting and its application across health care services
- Highly developed written and verbal skills
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
- A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
Desirable
- Ability To work om service development projects
Personal Qualities and Skills
Essential
- Excellent inter-personal and communication skills
- High level of work organisation, self- motivation, drive for performance and improvement
- Flexibility in approach and attitude Strong sense of commitment to openness, honesty and integrity
- Able to work with staff at all levels across the Trust
- Self-confident, assertive and pro-active
- Attentive to detail and able to work to tight deadlines and cope under pressure
- Ability to manage and lead change
- Ability to communicate complex, sensitive information to individuals and groups
- Able to support the implementation of local and national agenda's for health under the guidance of the senior Practitioner
- Strong influencing and negotiating skills
- Highly developed facilitation skills account Trust policies and procedures.
- Ability to prioritise care delivery in a professional manner, taking into account Trust policies and procedures.
Person Specification
Qaulification and Training
Essential
- Registered Healthcare Professional with relevant Professional body 1st Level Nurse/ NMC with significant experience in Nursing.
- Registered Operating Department Practitioner (ODP) with significant experience in theatre leadership.
- Master's Degree or willingness to complete or relevant experience
- Evidence of Post Graduate Specialist qualifications relevant to area of practice (examples -:non-medical prescribing; mentorship , coaching , clinical expertise, leadership or management)
Desirable
- Management or supervisory qualification / programme of study
- PTLLS/DTLLS, PGCE or Certificate in Education
Experience
Essential
- Clinical expertise relevant to the post
- Experience of providing and receiving complex, sensitive information
- Leadership of clinical governance and patient safety
- Achievement of high quality patient care through evidence based practice
- Management of finances within a budget, including delivery of cost improvements
- Management/Clinical Leadership experience
- Experience of successfully leading and implementing change
- Experience in analysing complex problems and implementing workable solutions
- Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
Knowledge and Skills
Essential
- Understanding of National Service Frameworks and NICE guidance to relevant to care setting and its application across health care services
- Highly developed written and verbal skills
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
- A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
Desirable
- Ability To work om service development projects
Personal Qualities and Skills
Essential
- Excellent inter-personal and communication skills
- High level of work organisation, self- motivation, drive for performance and improvement
- Flexibility in approach and attitude Strong sense of commitment to openness, honesty and integrity
- Able to work with staff at all levels across the Trust
- Self-confident, assertive and pro-active
- Attentive to detail and able to work to tight deadlines and cope under pressure
- Ability to manage and lead change
- Ability to communicate complex, sensitive information to individuals and groups
- Able to support the implementation of local and national agenda's for health under the guidance of the senior Practitioner
- Strong influencing and negotiating skills
- Highly developed facilitation skills account Trust policies and procedures.
- Ability to prioritise care delivery in a professional manner, taking into account Trust policies and procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
Lewisham High Street
Lewisham
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
Lewisham High Street
Lewisham
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Orthopaedic Physiotherapist
Lewisham and Greenwich NHS Trust View all jobs
Posted 26 day(s) ago
Reference: 2383447
Job summary
We are a small community team that plays a key role in supporting patients throughout their orthopaedic journey, facilitating seamless care across community and hospital settings. We provide:
Prehabilitation classes for patients awaiting Total Hip Replacement (THR)
Specialist community rehabilitation following Total Hip Replacement (THR) and Total Knee Replacement (TKR)
Both multidisciplinary and uni-disciplinary rehabilitation programmes tailored to individual patient needs
We are looking for a flexible and dynamic Band 6 Physiotherapist to join our small, specialist community team providing orthopaedic rehabilitation within patients' homes. This post would be ideal for a Physiotherapist with an interest in orthopaedics who is keen to consolidate and develop their clinical knowledge and experience in the post-operative phase of recovery following hospital discharge after elective joint replacement surgery.
Main duties of the job
The successful candidate will:
Manage and prioritise their own community caseload independently
Assess, plan and deliver specialist rehabilitation programmes for patients following elective hip and knee arthroplasty
Contribute to the delivery of prehabilitation services
Work collaboratively within a multidisciplinary team
Provide supervision, support and appropriate delegation to therapy support staff
Promote patient-centred care and support patients in achieving their rehabilitation goals within their home environment
Essential Requirements
HCPC registration as a Physiotherapist
Experience relevant to a Band 6 Physiotherapy role
Strong organisational and communication skills
Ability to work independently and manage a varied caseload
Full valid driving licence (essential)
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
197-R-LC8794
Job locations
Honor Oak Health Centre
Turnham Road
Brockley
SE4 2LA
United Kingdom
Job description
Job responsibilities
To undertake all aspects of clinical duties as an autonomous practitioner.
To perform advanced physiotherapeutic assessment of patients with diverse presentations and complex orthopaedic, physical and psychological conditions; to provide a provisional diagnosis and develop and deliver an individualised treatment programme.
To take responsibility for own caseload being responsible for a defined area of the service, participate in caseload management with other team members, with the support of a Band 7 physiotherapist.
With the team, to participate in evidence-based audit / research activity to further the team's clinical practice..
To make recommendations to the lead Band 7/8 for any changes to practice by the team.
To supervise Therapy Assistants, Junior Physiotherapists and Physiotherapy students in the clinical setting.
To be professionally and legally accountable for all aspects of your own work,
including the management of patients in your care.
To undertake a comprehensive, and holistic, assessment of patients including
those with complex presentations / multi-pathologies.
To use manual and other assessment techniques and clinical reasoning skills to
provide an accurate diagnosis of patients' conditions and identify their problems.
To assess patients' understanding of treatment proposals, gain valid informed
consent and have the capacity to work within a legal framework with patients who
lack the capacity to consent to treatment.
To use clinical assessment and reasoning skills combined with a specialist
knowledge and clinical experience of patho-physiology, evidence-based practice
and treatment strategies to provide an effective treatment plan and goals in
collaboration with the patient.
To evaluate patients' progress, re-assess and alter treatment programmes as
required.
To formulate accurate prognoses and liaise with the multi-disciplinary team
regarding discharge planning, where necessary, to ensure safe, timely and effective discharge from hospital and following a community-based episode of care.
To be responsible for the safe and competent use of electrotherapy, manual
handling and respiratory equipment, as well as the use of other aids and appliances by patients in your working area, ensuring that any Band 5 Physiotherapists and assistant staff attain competency prior to use.
To use a range of verbal and non-verbal communication skills to communicate
effectively with patients during assessment and treatment. To communicate
appropriately at all times with all individuals in a respectful manner.
To use active listening and optimum communication skills to discuss patients
concerns, worries and prognoses with them and their families, for example patients who have progressive, degenerative or terminal illnesses and those with newly acquired disabilities.
To work within Trust, departmental and CSP guidelines, ensuring a good working knowledge of national and local standards.
When working in the community and domiciliary settings, to work as a lone
practitioner with telephone support from a senior physiotherapist if required.
To maintain an accurate and evaluative record keeping system in accordance with the Trust and departmental policies, and which can be used for audit and legal purposes.
Job description
Job responsibilities
To undertake all aspects of clinical duties as an autonomous practitioner.
To perform advanced physiotherapeutic assessment of patients with diverse presentations and complex orthopaedic, physical and psychological conditions; to provide a provisional diagnosis and develop and deliver an individualised treatment programme.
To take responsibility for own caseload being responsible for a defined area of the service, participate in caseload management with other team members, with the support of a Band 7 physiotherapist.
With the team, to participate in evidence-based audit / research activity to further the team's clinical practice..
To make recommendations to the lead Band 7/8 for any changes to practice by the team.
To supervise Therapy Assistants, Junior Physiotherapists and Physiotherapy students in the clinical setting.
To be professionally and legally accountable for all aspects of your own work,
including the management of patients in your care.
To undertake a comprehensive, and holistic, assessment of patients including
those with complex presentations / multi-pathologies.
To use manual and other assessment techniques and clinical reasoning skills to
provide an accurate diagnosis of patients' conditions and identify their problems.
To assess patients' understanding of treatment proposals, gain valid informed
consent and have the capacity to work within a legal framework with patients who
lack the capacity to consent to treatment.
To use clinical assessment and reasoning skills combined with a specialist
knowledge and clinical experience of patho-physiology, evidence-based practice
and treatment strategies to provide an effective treatment plan and goals in
collaboration with the patient.
To evaluate patients' progress, re-assess and alter treatment programmes as
required.
To formulate accurate prognoses and liaise with the multi-disciplinary team
regarding discharge planning, where necessary, to ensure safe, timely and effective discharge from hospital and following a community-based episode of care.
To be responsible for the safe and competent use of electrotherapy, manual
handling and respiratory equipment, as well as the use of other aids and appliances by patients in your working area, ensuring that any Band 5 Physiotherapists and assistant staff attain competency prior to use.
To use a range of verbal and non-verbal communication skills to communicate
effectively with patients during assessment and treatment. To communicate
appropriately at all times with all individuals in a respectful manner.
To use active listening and optimum communication skills to discuss patients
concerns, worries and prognoses with them and their families, for example patients who have progressive, degenerative or terminal illnesses and those with newly acquired disabilities.
To work within Trust, departmental and CSP guidelines, ensuring a good working knowledge of national and local standards.
When working in the community and domiciliary settings, to work as a lone
practitioner with telephone support from a senior physiotherapist if required.
To maintain an accurate and evaluative record keeping system in accordance with the Trust and departmental policies, and which can be used for audit and legal purposes.
Person Specification
Qualifications and Training
Essential
- HCPC Registration
- Experience of working in a multi-disciplinary
- Relevant post-registration experience
- Ability to organise and manage own caseload.
- Problem solving approach
Experience
Essential
- Broad NHS experience as a qualified therapist
- Experience of working in the MDT
- Experience of liaising with other agencies
- Experience of supervising / teaching other staff
- Knowledge of quality issues, clinical governance and outcome measures.
- Orthopaedic experience - acute or community
- Ability to keep clear, precise records, which meet legal requirements, and in the English language, including ability to write short reports / letters.
Personal Qualities
Essential
- Driving licence
- Flexible and adaptable including on-call and weekend working as required
- Able to work as a team member
- Ability to cope with stress and sudden changes in workload
Desirable
- Owns car for work purpose
Person Specification
Qualifications and Training
Essential
- HCPC Registration
- Experience of working in a multi-disciplinary
- Relevant post-registration experience
- Ability to organise and manage own caseload.
- Problem solving approach
Experience
Essential
- Broad NHS experience as a qualified therapist
- Experience of working in the MDT
- Experience of liaising with other agencies
- Experience of supervising / teaching other staff
- Knowledge of quality issues, clinical governance and outcome measures.
- Orthopaedic experience - acute or community
- Ability to keep clear, precise records, which meet legal requirements, and in the English language, including ability to write short reports / letters.
Personal Qualities
Essential
- Driving licence
- Flexible and adaptable including on-call and weekend working as required
- Able to work as a team member
- Ability to cope with stress and sudden changes in workload
Desirable
- Owns car for work purpose
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Honor Oak Health Centre
Turnham Road
Brockley
SE4 2LA
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Honor Oak Health Centre
Turnham Road
Brockley
SE4 2LA
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
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Posted 26 day(s) ago
Reference: 2383446
Job summary
We have a vacancy for a GP receptionist / Care Navigator and are ideally looking for applicants with experience of working as a receptionist in a GP surgery . The vacancy is for 20.5 hours per week for the following :
Monday 10am - 7pm ( 1 hr for lunch)
Thursday 2pm - 6.30pm
Friday 9.45am - 6.45pm ( 1 hr for lunch)
Main duties of the job
This position involves managing patient interactions, coordinating care, and supporting the clinical team to enhance patient satisfaction and operational efficiency. The ideal candidate will possess strong organisational skills and a compassionate approach to patient care
The role of Receptionist will include but is not limited to, the following:
Timely processing of large volumme of patient online requests and care navigating as appropriate.
Answering Incoming telephone calls
Dealing with all patient requests and queries
Processing of prescription requests
Answering email queries
Dealing with Patient queries at the reception Front Desk
General administrative duties .
The role will mean you are the first point of contact with patients and will be a representation of our practice therefore efficient customer service is essential. You will be required to handle an extremely large volume of online e-consultation requests and calls and care navigate as appropriate.You must have the ability to remain calm under pressure whilst continuing to work to a high standard and level of accuracy. You must treat all patients with respect and have a good level of empathy and understanding always remaining polite and professional.
About us
We are a friendly, welcoming ,3 partner GP Practice ,based in the Centre of Headingley. Delivering excellent patient care is at the core of everything we do .
Our Practice team consists of Partners and Salaried GP's ,Nurses, HCA's ,Admin staff, Receptionists and Secretaries. Our staff are treated with respect at all times and their hard work and commitment is valued.
We operate an online triage system for patients and offer face to face and telephone appointments.The Practice system we use is Emis and AccuRx for triage
The Receptionist /Patient Care Coordinator plays a pivotal role in ensuring a seamless and positive experience for patients within our Practice
For successful applicants full training on the systems we use will be given.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A0873-26-0006
Job locations
1 Shire Oak Street
Leeds
LS62AF
United Kingdom
Job description
Job responsibilities
The role of Receptionist will include, but not limited to, the following
Timely processing of large volumme of patient online requests and care navigating as appropriate.
Answering Incoming telephone calls
Dealing with all patient requests and queries
Processing of prescription requests
Answering email queries
Handling complaints at the first point of contact
Dealing with Patient queries at the reception Front Desk
General administrative duties .
The role will mean you are the first point of contact with patients and will be a representation of our practice therefore efficient customer service is essential. You will be required to handle an extremely large volume of online e-consultation requests and calls and care navigate as appropriate.You must have the ability to remain calm under pressure whilst continuing to work to a high standard and level of accuracy. You must treat all patients with respect and have a good level of empathy and understanding always remaining polite and professional.
Duties will also include ensuring all incoming correspondence, actioned and processed in a timely manner . You will be required to provide general assistance to the Practice team and project a positive friendly image to patients and other visitors, either in person or via the telephone.
All staff are required to comply with Practice safeguarding policies.
All staff are required to complete mandatory E-learning training .
Job description Job responsibilities The role of Receptionist will include, but not limited to, the followingTimely processing of large volumme of patient online requests and care navigating as appropriate.Answering Incoming telephone calls Dealing with all patient requests and queries Processing of prescription requests Answering email queries Handling complaints at the first point of contact Dealing with Patient queries at the reception Front Desk General administrative duties .The role will mean you are the first point of contact with patients and will be a representation of our practice therefore efficient customer service is essential. You will be required to handle an extremely large volume of online e-consultation requests and calls and care navigate as appropriate.You must have the ability to remain calm under pressure whilst continuing to work to a high standard and level of accuracy. You must treat all patients with respect and have a good level of empathy and understanding always remaining polite and professional.Duties will also include ensuring all incoming correspondence, actioned and processed in a timely manner . You will be required to provide general assistance to the Practice team and project a positive friendly image to patients and other visitors, either in person or via the telephone.All staff are required to comply with Practice safeguarding policies. All staff are required to complete mandatory E-learning training .
Person Specification
Experience
Essential
- Experience of working as a Receptionist /Care cordinator in a GP practice
Desirable
- Knowledge of Emis /Practice systems
Person Specification Experience Essential Experience of working as a Receptionist /Care cordinator in a GP practice Desirable Knowledge of Emis /Practice systems
Employer details
Employer name
Burton Croft Surgery
Address
1 Shire Oak Street
Leeds
LS62AF
United Kingdom
Employer's website
https://www.burtondocs.co.uk/ (Opens in a new tab)
Employer details
Employer name
Burton Croft Surgery
Address
1 Shire Oak Street
Leeds
LS62AF
United Kingdom
Employer's website
https://www.burtondocs.co.uk/ (Opens in a new tab)
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Procurement Business Manager
Hull University Teaching Hospitals NHS Trust View all jobs
Posted 26 day(s) ago
Reference: 2383442
Job summary
The three Partner Trusts have set an objective of creating a single procurement function which will help support the sustainable provision of clinical and non-clinical services. A newly formed Humber & North Yorkshire Procurement Collaborative, hosted by Hull University Teaching Hospitals NHS Trust, will provide procurement and supply chain services to its Partner Trusts, and may extend over time to service other bodies within the Integrated Care System.
"Are you someone who enjoys interpreting policies, legislation and contractual requirements, and turning them into practical solutions that support good governance and decision-making? We are looking for a proactive and highly organised Procurement Business Manager to support the senior leadership team within the Humber & North Yorkshire Procurement Collaborative (HNYPC). This is an excellent opportunity to develop your career within a collaborative NHS procurement function and gain broad exposure to procurement governance, commercial practice, contract management and regulatory compliance."
Main duties of the job
This is a varied role at the heart of procurement governance, assurance and business management. Working across multiple NHS organisations, you will help coordinate governance and assurance activity, support the development and management of policies and procedures, monitor compliance requirements, and work closely with colleagues on contractual, supplier and procurement-related matters.
We are particularly interested in candidates who bring strong analytical, legal, commercial or governance awareness. You may come from a legal, paralegal, contract management, procurement, compliance, audit or governance background. A legal qualification is not essential, but you should be comfortable interpreting guidance, legislation, policies and contractual documentation, identifying risks and issues, asking the right questions, and supporting proportionate and well-evidenced decision-making.
You will work guided by precedent and clearly defined procedures. Works without supervision however can seek advice from Line Manager when required.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time, Home or remote working
Reference number
356-26-8313016
Job locations
Any Humber & North Yorkshire Procurement Collaborative Office
Hull, Grimsby, Scarborough or York
Hull, Grimsby, Scarborough or York
HU3 1JZ
United Kingdom
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged. Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position. We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Experience
Essential
- Experience of standard business practices.
Desirable
- NHS experience.
Skills
Essential
- Able to work alone and on own initiative, making decisions as necessary.
- Able to organise and prioritise workloads for self.
- Good communicator, able to persuade and negotiate.
- Respects and safeguards confidential information.
- IT literate and evidence of modern working practices.
- Good problem solving ability.
Desirable
- Understanding of modern purchasing and supply methods.
Qualifications
Essential
- Requires knowledge of standard computer systems such as Microsoft products.
- Range of work procedures and practices, majority non-routine which requires a BTEC or equivalent level knowledge around a range of trust policies and management procedures requiring ongoing on-the-job training and experience.
Desirable
- Holds a European Computer Driving Licence (ECDL) or equivalent knowledge obtained through a diploma.
Person Specification Experience Essential Experience of standard business practices. Desirable NHS experience. Skills Essential Able to work alone and on own initiative, making decisions as necessary. Able to organise and prioritise workloads for self. Good communicator, able to persuade and negotiate. Respects and safeguards confidential information. IT literate and evidence of modern working practices. Good problem solving ability. Desirable Understanding of modern purchasing and supply methods. Qualifications Essential Requires knowledge of standard computer systems such as Microsoft products. Range of work procedures and practices, majority non-routine which requires a BTEC or equivalent level knowledge around a range of trust policies and management procedures requiring ongoing on-the-job training and experience. Desirable Holds a European Computer Driving Licence (ECDL) or equivalent knowledge obtained through a diploma.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Any Humber & North Yorkshire Procurement Collaborative Office
Hull, Grimsby, Scarborough or York
Hull, Grimsby, Scarborough or York
HU3 1JZ
United Kingdom
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Any Humber & North Yorkshire Procurement Collaborative Office
Hull, Grimsby, Scarborough or York
Hull, Grimsby, Scarborough or York
HU3 1JZ
United Kingdom
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: 2383433
Job summary
We are looking for an experienced and enthusiastic Practice Nurse to join our friendly and supportive team at The Ridgeway Surgery in Harrow for approximately 20 hours per week.
This is an excellent opportunity to join us at an exciting time as we continue to develop our nursing service and make effective use of the skills of our Practice Nurses, HCAs, pharmacists and wider clinical team.
The successful candidate will undertake a varied Practice Nurse role including immunisations, cervical screening, wound care, injections and vaccinations, long-term condition management and other treatment room work according to experience and competency.
We are particularly looking for someone who is flexible, patient-focused and enjoys working collaboratively as part of a multidisciplinary team. We value colleagues who make good use of patient contacts, support one another and contribute positively to the development of services.
We can offer a supportive working environment, opportunities for training and development, and some flexibility in agreeing the working pattern.
Main duties of the job
The postholder will provide a broad range of general practice nursing services, working closely with our nursing, HCA and wider multidisciplinary team to provide high-quality, patient-centred care.
The role will include cervical screening, childhood and adult immunisations, wound care and dressings, injections, long-term condition management and other treatment room activity according to competency and experience.
The successful candidate will work flexibly within the team, making effective use of patient contacts and supporting joined-up care wherever appropriate. They will contribute to seasonal vaccination programmes, clinical quality and safety, and the continued development of our nursing service.
We are keen to appoint someone who combines strong clinical skills with a practical, collaborative approach and is happy to contribute as part of the wider practice team.
About us
The Ridgeway Surgery is a friendly, well-established GP practice in Harrow, providing care to a diverse local population across our main surgery and branch site at Alexandra Avenue.
We have a large multidisciplinary team including GPs, advanced practitioners, Practice Nurses, HCAs, pharmacists and care navigation and administrative teams. We value collaborative working and aim to ensure that staff are able to use and develop their skills while providing high-quality, efficient and patient-centred care.
We are continually looking at how we can improve our services and make the best use of the skills within our team. We encourage staff to contribute ideas and support training and development where this benefits both the individual and the practice.
The practice uses EMIS Web alongside a range of digital systems and has a strong focus on quality improvement, access and effective multidisciplinary working. We were rated Good in all areas by CQC in 2026.
We offer a supportive working environment, NHS Pension Scheme membership and opportunities for ongoing professional development.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience Competitive depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5079-26-0007
Job locations
The Ridgeway Surgery
71 Imperial Drive
Harrow
Middlesex
HA2 7DU
United Kingdom
Alexandra Avenue Health & Social Care Centre
275 Alexandra Avenue
HARROW
Middlesex
HA2 9DX
United Kingdom
Job description
Job responsibilities
Job description
Job title: Practice Nurse
Hours: Approximately 20 hours per week
Responsible to:Practice Manager
Location: The Ridgeway Surgery and Alexandra Avenue branch site
Job purpose
To work as part of the practice nursing and wider multidisciplinary team to provide safe, effective and patient-centred nursing care to the practice population.
The postholder will undertake a broad range of Practice Nurse duties according to their experience, training and assessed competencies. They will work collaboratively with colleagues, make effective use of patient contacts and contribute to the continued development of the practice nursing service.
Main responsibilities
Practice nursing
Provide general Practice Nurse services including, according to competency:
- Cervical screening and associated health promotion.
- Childhood immunisations in accordance with the national immunisation programme.
- Adult immunisations and vaccinations.
- Seasonal vaccination programmes including influenza and other programmes commissioned by the NHS.
- Wound assessment, dressings and ongoing wound care.
- Administration of prescribed injections and medicines in accordance with appropriate authorisation.
- Long-term condition reviews and monitoring within areas of competence.
- Diabetic monitoring and foot assessment where appropriate.
- Other treatment room procedures appropriate to the Practice Nurse role.
- Health promotion, lifestyle advice and preventative healthcare.
- Supporting patients to understand and manage their health conditions.
The postholder will recognise the limits of their own competence and seek appropriate advice or escalate to another clinician where required.
Patient care and team working
- Provide high-quality, compassionate and individualised care.
- Work collaboratively with Practice Nurses, HCAs, GPs, advanced practitioners, pharmacists and other members of the multidisciplinary team.
- Make effective use of each patient contact and, where clinically appropriate and practical, undertake additional relevant nursing interventions to support joined-up care and avoid unnecessary repeat appointments.
- Support colleagues and contribute flexibly to the day-to-day delivery of the nursing service.
- Respond appropriately to urgent clinical issues arising during nursing contacts.
- Communicate effectively with patients, carers and colleagues.
- Participate in nursing and practice meetings as required.
Clinical governance and safety
- Maintain accurate, contemporaneous clinical records using EMIS Web and other practice systems.
- Work in accordance with NMC professional standards, practice policies and relevant national guidance.
- Work within Patient Group Directions (PGDs), Patient Specific Directions and other appropriate medicines authorisations.
- Follow infection prevention and control procedures and contribute to maintaining high standards within clinical areas.
- Follow cold-chain and vaccine storage procedures where relevant.
- Ensure clinical equipment is used safely and report faults or concerns promptly.
- Participate in clinical audit, significant event review, quality improvement and other governance activity as appropriate.
- Maintain patient confidentiality and comply with information governance and data protection requirements.
- Follow safeguarding policies and procedures and raise concerns appropriately.
Training and professional development
- Maintain NMC registration and meet professional requirements for continuing professional development and revalidation.
- Maintain competencies required for the role and undertake appropriate updates and training.
- Be willing to develop additional competencies according to the needs of the practice and the postholder's scope of practice.
- Participate in appraisal and identify development needs with the practice.
- Support a culture of learning and development within the nursing and HCA team.
Service development
- Contribute positively to the development of the practice nursing service.
- Support effective use of skill mix across the Practice Nurse and HCA workforce.
- Participate in new clinical programmes and service improvements where appropriate.
- Identify opportunities to improve patient care, efficiency and the patient experience and share these with the wider team.
- Work constructively with the Lead Nurse and management team to respond to changing patient and service needs.
General
The postholder will be expected to work across the practice's sites where required and to undertake other reasonable duties appropriate to the nature and level of the role.
The duties described above are not intended to be exhaustive. The role may develop over time in response to changes in patient needs, clinical guidance and the services provided by the practice. Any significant changes will be discussed with the postholder.
Job description
Job responsibilities
Job description
Job title: Practice Nurse
Hours: Approximately 20 hours per week
Responsible to:Practice Manager
Location: The Ridgeway Surgery and Alexandra Avenue branch site
Job purpose
To work as part of the practice nursing and wider multidisciplinary team to provide safe, effective and patient-centred nursing care to the practice population.
The postholder will undertake a broad range of Practice Nurse duties according to their experience, training and assessed competencies. They will work collaboratively with colleagues, make effective use of patient contacts and contribute to the continued development of the practice nursing service.
Main responsibilities
Practice nursing
Provide general Practice Nurse services including, according to competency:
- Cervical screening and associated health promotion.
- Childhood immunisations in accordance with the national immunisation programme.
- Adult immunisations and vaccinations.
- Seasonal vaccination programmes including influenza and other programmes commissioned by the NHS.
- Wound assessment, dressings and ongoing wound care.
- Administration of prescribed injections and medicines in accordance with appropriate authorisation.
- Long-term condition reviews and monitoring within areas of competence.
- Diabetic monitoring and foot assessment where appropriate.
- Other treatment room procedures appropriate to the Practice Nurse role.
- Health promotion, lifestyle advice and preventative healthcare.
- Supporting patients to understand and manage their health conditions.
The postholder will recognise the limits of their own competence and seek appropriate advice or escalate to another clinician where required.
Patient care and team working
- Provide high-quality, compassionate and individualised care.
- Work collaboratively with Practice Nurses, HCAs, GPs, advanced practitioners, pharmacists and other members of the multidisciplinary team.
- Make effective use of each patient contact and, where clinically appropriate and practical, undertake additional relevant nursing interventions to support joined-up care and avoid unnecessary repeat appointments.
- Support colleagues and contribute flexibly to the day-to-day delivery of the nursing service.
- Respond appropriately to urgent clinical issues arising during nursing contacts.
- Communicate effectively with patients, carers and colleagues.
- Participate in nursing and practice meetings as required.
Clinical governance and safety
- Maintain accurate, contemporaneous clinical records using EMIS Web and other practice systems.
- Work in accordance with NMC professional standards, practice policies and relevant national guidance.
- Work within Patient Group Directions (PGDs), Patient Specific Directions and other appropriate medicines authorisations.
- Follow infection prevention and control procedures and contribute to maintaining high standards within clinical areas.
- Follow cold-chain and vaccine storage procedures where relevant.
- Ensure clinical equipment is used safely and report faults or concerns promptly.
- Participate in clinical audit, significant event review, quality improvement and other governance activity as appropriate.
- Maintain patient confidentiality and comply with information governance and data protection requirements.
- Follow safeguarding policies and procedures and raise concerns appropriately.
Training and professional development
- Maintain NMC registration and meet professional requirements for continuing professional development and revalidation.
- Maintain competencies required for the role and undertake appropriate updates and training.
- Be willing to develop additional competencies according to the needs of the practice and the postholder's scope of practice.
- Participate in appraisal and identify development needs with the practice.
- Support a culture of learning and development within the nursing and HCA team.
Service development
- Contribute positively to the development of the practice nursing service.
- Support effective use of skill mix across the Practice Nurse and HCA workforce.
- Participate in new clinical programmes and service improvements where appropriate.
- Identify opportunities to improve patient care, efficiency and the patient experience and share these with the wider team.
- Work constructively with the Lead Nurse and management team to respond to changing patient and service needs.
General
The postholder will be expected to work across the practice's sites where required and to undertake other reasonable duties appropriate to the nature and level of the role.
The duties described above are not intended to be exhaustive. The role may develop over time in response to changes in patient needs, clinical guidance and the services provided by the practice. Any significant changes will be discussed with the postholder.
Person Specification
Experience
Essential
- Experience working as a registered nurse
- Experience of delivering a range of nursing interventions independently within own competence
- Experience of vaccination/immunisation
- Experience of cervical screening
- Experience of wound care and dressings
- Experience of maintaining accurate clinical records
- Experience of working effectively as part of a multidisciplinary team
- Evidence of recognising own professional boundaries and escalating appropriately
- Ability to manage a varied clinical workload and respond flexibly to patient and service needs
- Experience of childhood immunisations
- Experience of seasonal vaccination programmes
Desirable
- Previous experience working as a Practice Nurse in general practice/primary care
- Experience of long-term condition management, particularly diabetes and/or respiratory disease
- Experience of spirometry
- Experience of diabetic foot assessment
- Experience of working with HCAs and making effective use of skill mix
- Experience of EMIS Web
- Experience of clinical audit, quality improvement or other clinical governance activity
Qualifications
Essential
- Registered Nurse with current NMC registration
- Recognised Practice Nurse or primary care nursing qualification
- Evidence of relevant continuing professional development
- Appropriate training/competency in cervical screening
- Appropriate training/competency in immunisation and vaccination
- Wound care/tissue viability training
Desirable
- Long-term condition management qualifications/training, e.g. diabetes, respiratory disease or cardiovascular disease
- Spirometry training/accreditation and current competency
- Diabetes/diabetic foot assessment training
- Contraception and sexual health training
- Travel health training
- Additional vaccination/immunisation qualifications or updates relevant to primary care
Person Specification
Experience
Essential
- Experience working as a registered nurse
- Experience of delivering a range of nursing interventions independently within own competence
- Experience of vaccination/immunisation
- Experience of cervical screening
- Experience of wound care and dressings
- Experience of maintaining accurate clinical records
- Experience of working effectively as part of a multidisciplinary team
- Evidence of recognising own professional boundaries and escalating appropriately
- Ability to manage a varied clinical workload and respond flexibly to patient and service needs
- Experience of childhood immunisations
- Experience of seasonal vaccination programmes
Desirable
- Previous experience working as a Practice Nurse in general practice/primary care
- Experience of long-term condition management, particularly diabetes and/or respiratory disease
- Experience of spirometry
- Experience of diabetic foot assessment
- Experience of working with HCAs and making effective use of skill mix
- Experience of EMIS Web
- Experience of clinical audit, quality improvement or other clinical governance activity
Qualifications
Essential
- Registered Nurse with current NMC registration
- Recognised Practice Nurse or primary care nursing qualification
- Evidence of relevant continuing professional development
- Appropriate training/competency in cervical screening
- Appropriate training/competency in immunisation and vaccination
- Wound care/tissue viability training
Desirable
- Long-term condition management qualifications/training, e.g. diabetes, respiratory disease or cardiovascular disease
- Spirometry training/accreditation and current competency
- Diabetes/diabetic foot assessment training
- Contraception and sexual health training
- Travel health training
- Additional vaccination/immunisation qualifications or updates relevant to primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Ridgeway Surgery
Address
The Ridgeway Surgery
71 Imperial Drive
Harrow
Middlesex
HA2 7DU
United Kingdom
Employer's website
Employer details
Employer name
The Ridgeway Surgery
Address
The Ridgeway Surgery
71 Imperial Drive
Harrow
Middlesex
HA2 7DU
United Kingdom
Employer's website
Apply Now
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Admin Support - Receptionist
East of England Community Health and Care NHS Trust View all jobs
Posted 26 day(s) ago
Reference: 2383432
Job summary
We welcome applicants who are able to initially start on 27.5 hours per week, increasing to 30 hours per week from Februrary 2027.
Are you a confident, and flexible person, with excellent engagement, customer care, and communication skills, who can work as part of a creative and motivated team? If you are, we would really like to hear from you!
We are looking for an enthusiastic, self-motivated, and caring individual to join our team, working between Thorpe Health Centre and Norwich Community Hospital as our Admin Support - Receptionist.
This is a part-time, Band 2, substantive post (pro-rata). This role will initially work 27.5 hours per week, 08:30-14:00 Mon-Fri, increasing to 30 hours per week, 08:30 - 14:30 from Monday - Friday. The base for this post is Thorpe Health Centre, however you will be required to travel to Norwich Community Hospital one day per week. You will need to be versatile and have access to a vehicle or be able to make alternative travel arrangements.
Main duties of the job
The postholder will contribute to the smooth running of the reception at Thorpe Health Centre and Norwich Community Hospital, providing daily support for direction.
The role will include administrative support duties such as answering telephone calls, greeting patients upon their arrival, assisting patients with queries and use of NHS computer systems, including SystmOne, to check in patients and additional admin support as required. This role also involves duties to maintain the stock levels for our Community Nursing Team based at Thorpe Health Centre, which includes counting and ordering the stock on a weekly basis. This role is required to maintain strict confidentiality and will be expected to communicate with patients and relatives with courtesy and discretion at all times.
Being able to demonstrate excellent organisational and effective communication skills is essential, along with being able to work collaboratively as part of a team, using your own initiative, and working to deadlines. You will have experience of undertaking a range of administrative duties and have excellent customer care skills. You will need to be able to evidence a good solid background working in a busy office environment and will be required to work proactively. Experience of working in the NHS is preferential. Knowledge of SystmOne would be advantageous, but training will be provided for the successful candidate.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
- Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
- Opportunity to join the NHS pension scheme.
- Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
- Supportive positive culture that is Well-Led with regular supervision
- Comprehensive in house and external training programmes available
- NHS discounts and many more
Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
839-8340803-GP
Job locations
Thorpe Health Centre
11 Williams Loke, St Williams Way
Thorpe St Andrew
NR7 0AJ
United Kingdom
Job description
Job responsibilities
Main Duties & Responsibilities
1 To carry out and prioritise a variety of administrative and clerical duties and undertake other general office duties which will include:
Dealing appropriately with all telephone enquiries as well as face to face patient contact, which may include investigation and problem solving as well as regularly dealing with matters of a complex and /or distressing nature. Using a range of software programmes to produce, maintain and distribute documents, including adhoc and routine reports, spread sheets, databases which may include medical terminology. Photocopying, scanning, emailing and monitoring the Reception inbox corresponding promptly and efficiently, generating and distributing letters, ensuring that all patient records are maintained and kept up-to-date. Franking, receiving, sorting and distributing mail as and when required, and ensuring that outgoing mail is sent in a timely manner. Researching appropriate websites, downloading and circulating documents as requested. Where required, work as a team with a group of staff on a daily basis, supporting the nursing stock volunteer with training, communicating changes and providing updates on procedures and best practice.
2 To greet visitors, provide information and direction, make and manage room bookings for staff and clinicians logging the issue/return of room keys. Resolving appointment conflicts and taking notes for meetings as and when required. For the benefit of NCH visitors and staff, issue onsite car parking permits when required.
3 To undertake receptionist/telephonist duties, be a point of contact for internal and external callers and visitors, accepting deliveries, re-directing callers and service users, where appropriate, and providing information or answering questions on routine matters and ensuring that accurate messages are passed on in a timely manner. Ability to refer issues to more senior staff as and when required.
4 As part of the Norwich Place stock management process: Ordering and receipting all consumable stock Carrying out a weekly stock take of all goods Receiving and checking goods and reporting any discrepancies or other issues within procedural deadlines Putting stock away in the stores room, maintaining stock levels Arranging onward distribution to relevant departments or sites if required Maintaining up to date information recorded on stock spreadsheets, including base lines and previous orders Liaise with suppliers to resolve any issues or queries
5 Receive and process telephone calls, including phlebotomy referrals which may be urgent or challenging, liaising with health professionals to correctly process the referral. Monitor the caseload, processing cancellations, including rebooking, or ending referrals/care.
6 To communicate with patients and clients at an appropriate level providing clear information and guidance and dealing with patients fears and lack of understanding, exercising tact, judgement and confidentiality in dealing with and resolving routine enquiries, taking accurate messages and ensuring these are passed to the relevant person in a timely manner.
7 Inputting onto various databases and systems, e.g., SystmOne, EP2P Oracle, STORM, Cloudbooking, Spine Portal within the required time scales and deadlines. This includes scanning documents onto patient records within a specific time frame.
8 To communicate with NCH Reception to ensure that shared inboxes are monitored and dealt with efficiently and that across sites STORM lines are available for service users booking phlebotomy appointments, and to receive updates regarding procedures and good practise
9 To create and support a positive relationship with the onsite doctors surgery, liaising with the partnership manager regarding cleaning and maintenance issues, and as required greet patients for the surgery informing and directing appropriately
10 To regularly communicate with clinical nursing leads based at Thorpe Health Centre, informing them of onsite maintenance which may affect site usage, providing and receiving updates on clinical stock orders and responding in a timely manner.
11 To be responsible for the efficient use of office equipment and supplies, requisitioning goods and services using the procurement system (EP2P Oracle) and carrying out research on products or services, as required.
12 To support site regularly with health and safety checks in clinical areas/rooms, reporting maintenance, security, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site manager informed at all times
13 Organise own workload, without supervision on a daily basis
14 Ensure that patients, visitors and contractors are aware of and follow infection control best practice (where applicable). Report non-compliance or concerns regarding infection control issues / best practice to their line manager.
15 To support with maintaining patient and staff safety and satisfaction, by reporting and raising issues with appropriate teams and management, in order to get appropriate facilities in place at Thorpe Health Centre
16 To support the maintenance, upkeep and escalation of issues to departments such as IT and Estates & Facilities, this includes:
Support with the liaison of contractors that are on site, as directed by the Estates & Facilities team, as well as the GP surgery and the clinical teams, in order to maintain patient and staff safety. Sending out communication to staff on site at Thorpe Health Centre on behalf of the Estates & Facilities team from relevant stakeholders. This can include covering matters such as patient environment and safety, cleanliness of site and general feedback. Facilitate requests between different clinical teams at Thorpe Health Centre in regards to set up of rooms on site that can be booked, working with clinical colleagues to find a solution to suit all parties. Carrying out various observational checks around the Thorpe Health Centre site, and liaising with Estates on best practice to help manage this. Logging issues appropriately by use of systems such as Estates & Facilities Helpdesk and Datix, providing photographic evidence of works that may need to be carried or damage incurred to the building, to support Estates & Facilities to carry out the necessary works. Being persistent in continually following up ongoing issues on behalf of other colleagues and clinicians. This can include chasing up issues with G4S, Norse, Estates & Facilities, and on behalf of the GP surgery who also operate on site. Ensuring that manuals and procedures are up to date for Thorpe Health Centre, such as implementing and updating the Fire Evacuation Procedure. This includes liaising with the Fire Officer and supporting with the fire drill process.
17 In conjunction with colleagues, be responsible for processing petty cash claims, reimbursing staff and patients in accordance with Trust policy, handling monies accurately and securely, ensuring that petty cash, monies or valuables are accurately recorded and stored safely.
Job description Job responsibilities Main Duties & Responsibilities 1 To carry out and prioritise a variety of administrative and clerical duties and undertake other general office duties which will include: Dealing appropriately with all telephone enquiries as well as face to face patient contact, which may include investigation and problem solving as well as regularly dealing with matters of a complex and /or distressing nature. Using a range of software programmes to produce, maintain and distribute documents, including adhoc and routine reports, spread sheets, databases which may include medical terminology. Photocopying, scanning, emailing and monitoring the Reception inbox corresponding promptly and efficiently, generating and distributing letters, ensuring that all patient records are maintained and kept up-to-date. Franking, receiving, sorting and distributing mail as and when required, and ensuring that outgoing mail is sent in a timely manner. Researching appropriate websites, downloading and circulating documents as requested. Where required, work as a team with a group of staff on a daily basis, supporting the nursing stock volunteer with training, communicating changes and providing updates on procedures and best practice. 2 To greet visitors, provide information and direction, make and manage room bookings for staff and clinicians logging the issue/return of room keys. Resolving appointment conflicts and taking notes for meetings as and when required. For the benefit of NCH visitors and staff, issue onsite car parking permits when required. 3 To undertake receptionist/telephonist duties, be a point of contact for internal and external callers and visitors, accepting deliveries, re-directing callers and service users, where appropriate, and providing information or answering questions on routine matters and ensuring that accurate messages are passed on in a timely manner. Ability to refer issues to more senior staff as and when required. 4 As part of the Norwich Place stock management process: Ordering and receipting all consumable stock Carrying out a weekly stock take of all goods Receiving and checking goods and reporting any discrepancies or other issues within procedural deadlines Putting stock away in the stores room, maintaining stock levels Arranging onward distribution to relevant departments or sites if required Maintaining up to date information recorded on stock spreadsheets, including base lines and previous orders Liaise with suppliers to resolve any issues or queries 5 Receive and process telephone calls, including phlebotomy referrals which may be urgent or challenging, liaising with health professionals to correctly process the referral. Monitor the caseload, processing cancellations, including rebooking, or ending referrals/care. 6 To communicate with patients and clients at an appropriate level providing clear information and guidance and dealing with patients fears and lack of understanding, exercising tact, judgement and confidentiality in dealing with and resolving routine enquiries, taking accurate messages and ensuring these are passed to the relevant person in a timely manner. 7 Inputting onto various databases and systems, e.g., SystmOne, EP2P Oracle, STORM, Cloudbooking, Spine Portal within the required time scales and deadlines. This includes scanning documents onto patient records within a specific time frame. 8 To communicate with NCH Reception to ensure that shared inboxes are monitored and dealt with efficiently and that across sites STORM lines are available for service users booking phlebotomy appointments, and to receive updates regarding procedures and good practise 9 To create and support a positive relationship with the onsite doctors surgery, liaising with the partnership manager regarding cleaning and maintenance issues, and as required greet patients for the surgery informing and directing appropriately 10 To regularly communicate with clinical nursing leads based at Thorpe Health Centre, informing them of onsite maintenance which may affect site usage, providing and receiving updates on clinical stock orders and responding in a timely manner. 11 To be responsible for the efficient use of office equipment and supplies, requisitioning goods and services using the procurement system (EP2P Oracle) and carrying out research on products or services, as required. 12 To support site regularly with health and safety checks in clinical areas/rooms, reporting maintenance, security, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site manager informed at all times 13 Organise own workload, without supervision on a daily basis 14 Ensure that patients, visitors and contractors are aware of and follow infection control best practice (where applicable). Report non-compliance or concerns regarding infection control issues / best practice to their line manager. 15 To support with maintaining patient and staff safety and satisfaction, by reporting and raising issues with appropriate teams and management, in order to get appropriate facilities in place at Thorpe Health Centre 16 To support the maintenance, upkeep and escalation of issues to departments such as IT and Estates & Facilities, this includes: Support with the liaison of contractors that are on site, as directed by the Estates & Facilities team, as well as the GP surgery and the clinical teams, in order to maintain patient and staff safety. Sending out communication to staff on site at Thorpe Health Centre on behalf of the Estates & Facilities team from relevant stakeholders. This can include covering matters such as patient environment and safety, cleanliness of site and general feedback. Facilitate requests between different clinical teams at Thorpe Health Centre in regards to set up of rooms on site that can be booked, working with clinical colleagues to find a solution to suit all parties. Carrying out various observational checks around the Thorpe Health Centre site, and liaising with Estates on best practice to help manage this. Logging issues appropriately by use of systems such as Estates & Facilities Helpdesk and Datix, providing photographic evidence of works that may need to be carried or damage incurred to the building, to support Estates & Facilities to carry out the necessary works. Being persistent in continually following up ongoing issues on behalf of other colleagues and clinicians. This can include chasing up issues with G4S, Norse, Estates & Facilities, and on behalf of the GP surgery who also operate on site. Ensuring that manuals and procedures are up to date for Thorpe Health Centre, such as implementing and updating the Fire Evacuation Procedure. This includes liaising with the Fire Officer and supporting with the fire drill process. 17 In conjunction with colleagues, be responsible for processing petty cash claims, reimbursing staff and patients in accordance with Trust policy, handling monies accurately and securely, ensuring that petty cash, monies or valuables are accurately recorded and stored safely.
Person Specification
Qualifications
Essential
- Maths and English GCSE (Grade C or above), or equivalent
Desirable
- NVQ Level 2 in Business Administration, or equivalent
Experience
Essential
- Proven administration experience in a busy office environment
- Proven experience of working as part of a team
Desirable
- Knowledge of NHS ordering systems
- Knowledge of SystmOne
- Knowledge of NHS
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Excel and Outlook
- Good organisational and communications skills
- Typing skills
- Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload
- Articulate, calm, polite and well-motivated with a positive attitude to customer care
Desirable
- Planning skills
- Customer Care Skills
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Enthusiastic and motivated
- Committed to providing the best possible service to patients
- Tact and diplomacy
Other
Essential
- Flexible attitude and approach to work to meet patient/service needs
- Able to make own transport arrangements to meet the needs of the service
- Willingness to cover in other geographical locations
Communication
Essential
- Effective listening skills
Person Specification Qualifications Essential Maths and English GCSE (Grade C or above), or equivalent Desirable NVQ Level 2 in Business Administration, or equivalent Experience Essential Proven administration experience in a busy office environment Proven experience of working as part of a team Desirable Knowledge of NHS ordering systems Knowledge of SystmOne Knowledge of NHS Skills, Abilities and Knowledge Essential Comprehensive working knowledge of Microsoft Office, especially Word, Excel and Outlook Good organisational and communications skills Typing skills Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload Articulate, calm, polite and well-motivated with a positive attitude to customer care Desirable Planning skills Customer Care Skills Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework) Essential Enthusiastic and motivated Committed to providing the best possible service to patients Tact and diplomacy Other Essential Flexible attitude and approach to work to meet patient/service needs Able to make own transport arrangements to meet the needs of the service Willingness to cover in other geographical locations Communication Essential Effective listening skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Thorpe Health Centre
11 Williams Loke, St Williams Way
Thorpe St Andrew
NR7 0AJ
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Thorpe Health Centre
11 Williams Loke, St Williams Way
Thorpe St Andrew
NR7 0AJ
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
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Healthcare Assistant- AMU, ED, UTC
Salisbury NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2383429
Job summary
We are looking for enthusiastic, compassionate and motivated Healthcare Assistants to join our dynamic Acute Care team. Successful candidates will have the opportunity to work within our busy Emergency Department (ED), our brand-new Urgent Treatment Centre (UTC) opening in Autumn 2026, and the Acute Medical Unit (AMU). Rotational opportunities across these clinical areas are also available.
This is an exciting opportunity to become part of a supportive multidisciplinary team delivering high-quality, patient-centred care in a fast-paced environment. If you thrive under pressure, enjoy variety, and are passionate about making a difference to patients during some of the most critical moments of their care journey, we would love to hear from you.
What We're Looking For
Individuals who are resilient, adaptable and passionate about delivering excellent patient care. Acute care can be demanding, and we are looking for Healthcare Assistants who are confident working in a fast-paced environment, can respond positively to changing priorities and remain focused on delivering safe, compassionate care throughout every shift.
Unfortunately, we cannot accept those who need sponsorship to work in this role due to government guideline's
Main duties of the job
Our acute services provide care for patients with a wide range of medical conditions and varying levels of acuity. No two days are the same, and our teams pride themselves on delivering outstanding care in a supportive, inclusive, collaborative environment.
The opening of our new UTC in Autumn 2026 marks an exciting development in our services, creating opportunities for staff to develop new skills while helping shape the future of urgent and emergency care.
Working under the direction of registered nurses and the wider multidisciplinary team, you will:
Deliver high-quality, compassionate care to patients within ED, UTC and/or AMU.
Assist patients with activities of daily living whilst promoting dignity, privacy and independence.
Undertake a range of clinical observations and delegated clinical duties in accordance with Trust policies.
Recognise and promptly report any changes in a patient's condition to the registered nursing team.
Support patient admissions, transfers and discharges.
Maintain accurate documentation and contribute to effective communication within the multidisciplinary team.
Help ensure clinical areas remain safe, clean and well organised.
Demonstrate flexibility and willingness to work across acute care areas where appropriate.
If you are looking for a rewarding career where you can develop your skills across a range of acute specialties while making a real difference to patients every day, we encourage you to apply.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata for part time
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
269-SFT9214-B
Job locations
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Unfortunately, we cannot accept those who need sponsorship to work in this role due to government guideline's
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Unfortunately, we cannot accept those who need sponsorship to work in this role due to government guideline's
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or equivalent in key skills level 2 or functional skills level 2 numeracy and literacy
- NVQ/QCF in Health or Health and Social Care Level 2
- Care Certificate
Desirable
- Basic Life Support training (or willingness to undertake).
- Experience working within an Emergency Department, Urgent Treatment Centre or Acute Medical Unit.
Knowledge
Essential
- Knowledge of how to respect individuality and diversity of patients, their carers and your colleagues
- Able to prioritise workload and remain calm in a busy, fast-paced clinical environment.
Desirable
- Knowledge of infection prevention and control principles.
Acute Caring Experience
Essential
- Minimum of 1 year experience in an acute hospital setting
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or equivalent in key skills level 2 or functional skills level 2 numeracy and literacy
- NVQ/QCF in Health or Health and Social Care Level 2
- Care Certificate
Desirable
- Basic Life Support training (or willingness to undertake).
- Experience working within an Emergency Department, Urgent Treatment Centre or Acute Medical Unit.
Knowledge
Essential
- Knowledge of how to respect individuality and diversity of patients, their carers and your colleagues
- Able to prioritise workload and remain calm in a busy, fast-paced clinical environment.
Desirable
- Knowledge of infection prevention and control principles.
Acute Caring Experience
Essential
- Minimum of 1 year experience in an acute hospital setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
Apply Now
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Posted 26 day(s) ago
Reference: 2383411
Job summary
ICO Health Group is seeking an experienced and compassionate GP Care Navigator to join our busy and supportive practice team on a 12-month fixed-term contract.
As the first point of contact for patients, you will deliver a high-quality, professional front-line service, ensuring patients are directed to the most appropriate healthcare professional or service. This role is key to improving patient access, supporting clinical teams, and maintaining an efficient and responsive service.
Main duties of the job
Patient Care Navigation
- Act as the first point of contact for patients via face-to-face, telephone, and digital platforms
- Signpost patients to appropriate clinicians or services, including GPs, nurses, pharmacists, social care, and voluntary organisations
- Support patients in accessing NHS and community services
- Promote self-care and patient independence
- Reception and Administrative Duties
- Book, amend, and manage appointments and home visit requests
- Register new and temporary patients
- Process repeat prescriptions in line with practice protocols
- Manage incoming and outgoing correspondence, including scanning and filing
- Clinical Systems & IT
- Maintain accurate patient records using EMIS Web and other digital systems
- Use tools such as CHATDOC AI to support patient interactions
- Support data entry, searches, and reporting requirements
- Communication & Coordination
- Liaise with clinicians, healthcare professionals, and external services
- Communicate effectively with patients and carers
- Support continuity of care through accurate and timely information sharing
- Assist in managing the appointment system efficiently
- Help ensure patients are seen by the most appropriate clinician, reducing GP workload
- Maintain a clean, organised, and welcoming reception environment
- Compliance & Governance
- Adhere to confidentiality, GDPR, and data protection requirements
- Follow infection control, safeguarding, and health & safety policies
- Promote equality, diversity, and inclusion
About us
An exciting opportunity has arisen for a Care Navigator to join a forward thinking and innovative practice in Downham. We have a 10,000-patient list size. The practice is based in Downham Health & Leisure Centre and is easily accessible by public transport. Free parking for all staff.
Working collaboratively with our PCN, ICB and other neighbouring practices, our MDT team consists of a 2 GP Partners, 3 salaried GPs, 1 ANP, 2 Physician Associates, 1 Practice Nurses, 1 HCA, a phlebotomist and two Clinical Pharmacists, who are very well supported by an established management and administrative team.
We have partnered with Doctaly Assist (https://doctalyassist.com/) to develop digital pathways to improve access for our patients.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience N/A
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
A2755-26-0004
Job locations
Moorside Surgery
7-9 Moorside Road
Bromley
Kent
BR1 5EP
United Kingdom
I C O Health Group
7-9 Moorside Road
BROMLEY
BR1 5EP
United Kingdom
Job description
Job responsibilities
Patient Care Navigation
- Act as the first point of contact for patients via face-to-face, telephone, and digital platforms
- Signpost patients to appropriate clinicians or services, including GPs, nurses, pharmacists, social care, and voluntary organisations
- Support patients in accessing NHS and community services
- Promote self-care and patient independence
Reception and Administrative Duties
- Book, amend, and manage appointments and home visit requests
- Register new and temporary patients
- Process repeat prescriptions in line with practice protocols
- Manage incoming and outgoing correspondence, including scanning and filing
Clinical Systems & IT
- Maintain accurate patient records using EMIS Web and other digital systems
- Use tools such as CHATDOC AI to support patient interactions
- Support data entry, searches, and reporting requirements
Communication & Coordination
- Liaise with clinicians, healthcare professionals, and external services
- Communicate effectively with patients and carers
- Support continuity of care through accurate and timely information sharing
Operational Support
- Assist in managing the appointment system efficiently
- Help ensure patients are seen by the most appropriate clinician, reducing GP workload
- Maintain a clean, organised, and welcoming reception environment
Compliance & Governance
- Adhere to confidentiality, GDPR, and data protection requirements
- Follow infection control, safeguarding, and health & safety policies
- Promote equality, diversity, and inclusion
Team Working & Development
- Work collaboratively within the practice team
- Participate in training and ongoing professional development
- Contribute to service improvement initiatives
Job description
Job responsibilities
Patient Care Navigation
- Act as the first point of contact for patients via face-to-face, telephone, and digital platforms
- Signpost patients to appropriate clinicians or services, including GPs, nurses, pharmacists, social care, and voluntary organisations
- Support patients in accessing NHS and community services
- Promote self-care and patient independence
Reception and Administrative Duties
- Book, amend, and manage appointments and home visit requests
- Register new and temporary patients
- Process repeat prescriptions in line with practice protocols
- Manage incoming and outgoing correspondence, including scanning and filing
Clinical Systems & IT
- Maintain accurate patient records using EMIS Web and other digital systems
- Use tools such as CHATDOC AI to support patient interactions
- Support data entry, searches, and reporting requirements
Communication & Coordination
- Liaise with clinicians, healthcare professionals, and external services
- Communicate effectively with patients and carers
- Support continuity of care through accurate and timely information sharing
Operational Support
- Assist in managing the appointment system efficiently
- Help ensure patients are seen by the most appropriate clinician, reducing GP workload
- Maintain a clean, organised, and welcoming reception environment
Compliance & Governance
- Adhere to confidentiality, GDPR, and data protection requirements
- Follow infection control, safeguarding, and health & safety policies
- Promote equality, diversity, and inclusion
Team Working & Development
- Work collaboratively within the practice team
- Participate in training and ongoing professional development
- Contribute to service improvement initiatives
Person Specification
Experience
Essential
- Working for a minimum of 2 years in Primary Care
- Lives within reason distance to the surgery
- Experience of customer services
Qualifications
Essential
- GCSE Grade A to C in English and Maths
- NVQ in Health & Social Care
- A minimum of 2 years experience in Primary Care
Knowledge and Skills
Essential
- Good interpersonal communication skills
Desirable
- Basic IT Skills
Person Specification
Experience
Essential
- Working for a minimum of 2 years in Primary Care
- Lives within reason distance to the surgery
- Experience of customer services
Qualifications
Essential
- GCSE Grade A to C in English and Maths
- NVQ in Health & Social Care
- A minimum of 2 years experience in Primary Care
Knowledge and Skills
Essential
- Good interpersonal communication skills
Desirable
- Basic IT Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
ICO HEALTH GROUP
Address
Moorside Surgery
7-9 Moorside Road
Bromley
Kent
BR1 5EP
United Kingdom
Employer's website
https://www.icohealthgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
ICO HEALTH GROUP
Address
Moorside Surgery
7-9 Moorside Road
Bromley
Kent
BR1 5EP
United Kingdom
Employer's website
https://www.icohealthgroup.co.uk/ (Opens in a new tab)
Apply Now
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Neuro-oncology Clinical Nurse Specialist
King's College Hospital NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2383407
Job summary
Kings' College Hospital Neuro-oncology service covers a catchment of 4.1 million people from South Eats London and Kent. The service treats patients throughout their diagnosis from presentation to surgery, ongoing oncology treatment and recurrence. We treat both primary and metastatic brain tumours. The role involves seeing the patients in the pre-assessment clinic with a member of the neurosurgical team, supporting them throughout their surgical pathway and or their oncology pathway. Communication is key for this patient group to ensure seamless care and the post holder will need to have excellent communication skills.
It is a diverse and interesting role, working closely within the neuro-oncology multi-disciplinary team. You will be joining a well established and supportive neuro-oncology CNS team. A background in AOS, oncology or neurosurgery is desirable.
Please do get in touch to arrange an informal visit or to ask any questions and find out more. Our contact number is 07929854244 or email Vicky Hurwitz Nurse consultant [email protected].
Main duties of the job
- To assist in the delivery of an advanced specialist nursing service for people with neuro-oncology needs
- To provide specialist nursing advice and support to patients, their families and other healthcare professionals following diagnosis and through treatment
- To ensure continuity of a high standard of evidence based nursing care, assessing health, health related and nursing needs of patients, their families and other carers by identifying and initiating appropriate steps for effective care. This can include:
- Managing a patient caseload
- Ordering diagnostic tests
- Making and receiving referrals
- Admitting and discharging patients for specified conditions and within agreed protocols
- Facilitating outpatient clinics
- Delivering the nurse-led results clinic
- Participating in the delivery of the radiotherapy telephone follow up clinic
- To accept responsibility for own patient caseload, ensuring all patients have an accurate plan of care, which reflects the assessment undertaken and incorporates the issues and recommendations made ensuring clear documentation in the patient's records
- To be actively involved in in-patient care, liaising with ward staff to ensure high-quality nursing care
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum including HCA
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
213-DivisionC-8260532-A
Job locations
King's College Hospital
Denmark Hill
London
SE5 9RS
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities:
-
- To assist in the delivery of an advanced specialist nursing service for people with specialist needs
- To provide specialist nursing advice and support to patients, their families and other healthcare professionals following diagnosis and through treatment
- To ensure continuity of a high standard of evidence based nursing care, assessing health, health related and nursing needs of patients, their families and other carers by identifying and initiating appropriate steps for effective care. This can include:
-
- Managing a patient caseload
- Ordering diagnostic tests
- Making and receiving referrals
- Admitting and discharging patients for specified conditions and within agreed protocols
- Facilitating outpatient clinics
- Delivering the nurse-led results clinic
- Participating in the delivery of the radiotherapy telephone follow up clinic
-
- To accept responsibility for own patient caseload, ensuring all patients have an accurate plan of care, which reflects the assessment undertaken and incorporates the issues and recommendations made ensuring clear documentation in the patients records
- To be actively involved in in-patient care, liaising with ward staff to ensure high quality nursing care
- To attend out-patients, ensuring nurse consultation with all newly diagnosed patients
- To follow-up patients as appropriate and ensure all relevant information is available to enable patients to make an informed choice about their treatment
- To attend and present patients histories at the weekly MDT meetings ensuring all patients are represented
- To feedback the MDT outcomes to the referrers with the MDT co-ordinator
- To deliver a seamless service through the development of enhanced Multidisciplinary team (MDT) processes and communication
- To participate in the identification and development of clinical protocols and strategies to enhance both the continuity and standard of specialist care whilst ensuring equity of access to the service
- To participate in the annual review process of operational policies in accordance with national standards
- To attend the quarterly service improvement meetings, participating where appropriate
- To ensure all care is given in accordance with agreed protocols.
- To work with key staff members to maintain nurse led pre-assessment/assessment and out patient follow-up services. Providing detailed baseline patient assessment and education and support to patients and their families
- To regularly review those clinical notes of patients requiring imminent admission, ensuring all assessments, diagnostic investigation and test results are up-to-date and in place to ensure a smooth admission process
- To liaise with the discharge coordinator and ward staff to ensure appropriate and timely discharge/follow-up arrangement in place for patients
- To maintain a suitable mechanism for MDT referrals to the Clinical Nurse Specialists
- To work with the MDT to develop, implement and evaluate integrated care pathways and systems of MDT documentation
- To liaise with local community, social services, paramedics and voluntary organisations in order to develop existing services for clients, carers and health professional
- To actively involve service users in providing feedback of their experience of the current service and suggestions for improvements.
- To participate in the development of appropriate patient group directives to facilitate/enhance the discharge process
- To participate in relevant fora at Care Group, Trust or PCG/PCT Level to represent the service perspective
Education, training and development:
-
- To ensure all patients are fully informed of the risks and benefits of proposed procedures / treatments, contributing to the process of securing informed consent
- To produce and provide all patients with relevant and accessible written information regarding their treatment in accordance with Trust standards
- To supervise and participate in the delivery of programmes of education and training according to the identified needs of clients, carers and other involved in their care
- To work with other clinical staff to identify knowledge gaps in relation to specialist patients and ensure staff are appropriately educated
- To contribute to the development of nursing practice within the team. Additionally, where appropriate, to act as a practice supervisor to Trust and honorary contract employees.
- To actively participate in educational events provided by the Trust and primary care sector.
- To attend meetings and conferences as appropriate ensuring that you are fully conversant with current issues both within the Trust and within the specialist services locally and nationally.
Research and Development:
-
- To promote and facilitate evidence based practice and clinical audit within the Trust, raising the profile and enhancing the contribution of nursing to patient care and informing business and service development plans.
- To participate in and assist with any appropriate/relevant Trust approved research projects conducted within the department.
- To promote nursing research and evidenced based practice relevant to the speciality
Job description
Job responsibilities
Clinical Responsibilities:
-
- To assist in the delivery of an advanced specialist nursing service for people with specialist needs
- To provide specialist nursing advice and support to patients, their families and other healthcare professionals following diagnosis and through treatment
- To ensure continuity of a high standard of evidence based nursing care, assessing health, health related and nursing needs of patients, their families and other carers by identifying and initiating appropriate steps for effective care. This can include:
-
- Managing a patient caseload
- Ordering diagnostic tests
- Making and receiving referrals
- Admitting and discharging patients for specified conditions and within agreed protocols
- Facilitating outpatient clinics
- Delivering the nurse-led results clinic
- Participating in the delivery of the radiotherapy telephone follow up clinic
-
- To accept responsibility for own patient caseload, ensuring all patients have an accurate plan of care, which reflects the assessment undertaken and incorporates the issues and recommendations made ensuring clear documentation in the patients records
- To be actively involved in in-patient care, liaising with ward staff to ensure high quality nursing care
- To attend out-patients, ensuring nurse consultation with all newly diagnosed patients
- To follow-up patients as appropriate and ensure all relevant information is available to enable patients to make an informed choice about their treatment
- To attend and present patients histories at the weekly MDT meetings ensuring all patients are represented
- To feedback the MDT outcomes to the referrers with the MDT co-ordinator
- To deliver a seamless service through the development of enhanced Multidisciplinary team (MDT) processes and communication
- To participate in the identification and development of clinical protocols and strategies to enhance both the continuity and standard of specialist care whilst ensuring equity of access to the service
- To participate in the annual review process of operational policies in accordance with national standards
- To attend the quarterly service improvement meetings, participating where appropriate
- To ensure all care is given in accordance with agreed protocols.
- To work with key staff members to maintain nurse led pre-assessment/assessment and out patient follow-up services. Providing detailed baseline patient assessment and education and support to patients and their families
- To regularly review those clinical notes of patients requiring imminent admission, ensuring all assessments, diagnostic investigation and test results are up-to-date and in place to ensure a smooth admission process
- To liaise with the discharge coordinator and ward staff to ensure appropriate and timely discharge/follow-up arrangement in place for patients
- To maintain a suitable mechanism for MDT referrals to the Clinical Nurse Specialists
- To work with the MDT to develop, implement and evaluate integrated care pathways and systems of MDT documentation
- To liaise with local community, social services, paramedics and voluntary organisations in order to develop existing services for clients, carers and health professional
- To actively involve service users in providing feedback of their experience of the current service and suggestions for improvements.
- To participate in the development of appropriate patient group directives to facilitate/enhance the discharge process
- To participate in relevant fora at Care Group, Trust or PCG/PCT Level to represent the service perspective
Education, training and development:
-
- To ensure all patients are fully informed of the risks and benefits of proposed procedures / treatments, contributing to the process of securing informed consent
- To produce and provide all patients with relevant and accessible written information regarding their treatment in accordance with Trust standards
- To supervise and participate in the delivery of programmes of education and training according to the identified needs of clients, carers and other involved in their care
- To work with other clinical staff to identify knowledge gaps in relation to specialist patients and ensure staff are appropriately educated
- To contribute to the development of nursing practice within the team. Additionally, where appropriate, to act as a practice supervisor to Trust and honorary contract employees.
- To actively participate in educational events provided by the Trust and primary care sector.
- To attend meetings and conferences as appropriate ensuring that you are fully conversant with current issues both within the Trust and within the specialist services locally and nationally.
Research and Development:
-
- To promote and facilitate evidence based practice and clinical audit within the Trust, raising the profile and enhancing the contribution of nursing to patient care and informing business and service development plans.
- To participate in and assist with any appropriate/relevant Trust approved research projects conducted within the department.
- To promote nursing research and evidenced based practice relevant to the speciality
Person Specification
Qualifications
Essential
- NMC Level 1 or Level 15 Registered Nurse
- Degree (BSc) or equivalent in a health related subject
Desirable
- Advanced clinical assessment skills or willingness to develop these
Knowledge and Experience
Essential
- Relevant, demonstrable experience in Neuro-oncology
- To have proven experience of service development
- Experience of running research and audit programmes
Person Specification
Qualifications
Essential
- NMC Level 1 or Level 15 Registered Nurse
- Degree (BSc) or equivalent in a health related subject
Desirable
- Advanced clinical assessment skills or willingness to develop these
Knowledge and Experience
Essential
- Relevant, demonstrable experience in Neuro-oncology
- To have proven experience of service development
- Experience of running research and audit programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital
Denmark Hill
London
SE5 9RS
United Kingdom
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital
Denmark Hill
London
SE5 9RS
United Kingdom
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: 2383400
Job summary
To assess, diagnose, plan and implement therapy programmes from a clinical options for an individual caseload. To participate in the discharge planning process. To plan and organise activity with appropriate time scheduling in order to complete all clinical and administrative duties including statistical record keeping. To be responsible for the correct and safe use of the physical environment including equipment and to be responsible for the allocation of these resources.es.
Main duties of the job
If you are an MSK Physiotherapist currently working at band 5 and you are seeking a role where you will be assessing and treating a varied caseload of patients and delivering MSK clinics within the community, you might be exactly who we're looking for! The successful candidate will have excellent communisation skills as well as an in-depth understanding of MSK Physiotherapy. They must have a flexible, adaptable and innovative approach to work and be able to proactively deliver results. The right candidate will be a HCPC and CSP registered Physiotherapist with a BSc in Physiotherapy. You will be expected to maintain your own electronic patient records (SystmOne), actively participate in clinical teaching and in-service training sessions, deliver a high standard of patient-centred clinical care, possess a friendly and approachable attitude and apply outstanding team-working, communication and organisational skills to your daily practice.
About us
Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£32,240 to £35,889 a year
Contract
Permanent
Working pattern
Full-time
Reference number
NWL36
Job locations
Hill House
Harrow
Greater London
HA1 3AW
United Kingdom
Job description
Job responsibilities
Physiotherapist (Band 5) Full Time Salary - Up to £35,889 Location - Harrow Benefits 25 days annual leave (plus Bank Holidays) and option to buy/sell Private Healthcare (Benenden) Company Pension Scheme Life Assurance Blue Light Card Refer a Friend Scheme CPD Opportunities Wagestream Reward Gateway Cycle to Work Scheme Smart Tech EV Car Scheme About the role If you are an MSK Physiotherapist currently working at band 5 and you are seeking a role where you will be assessing and treating a varied caseload of patients and delivering MSK clinics within the community, you might be exactly who we're looking for! The successful candidate will have excellent communisation skills as well as an in-depth understanding of MSK Physiotherapy. They must have a flexible, adaptable and innovative approach to work and be able to proactively deliver results. The right candidate will be a HCPC and CSP registered Physiotherapist with a BSc in Physiotherapy. You will be expected to maintain your own electronic patient records (SystmOne), actively participate in clinical teaching and in-service training sessions, deliver a high standard of patient-centred clinical care, possess a friendly and approachable attitude and apply outstanding team-working, communication and organisational skills to your daily practice. Main duties of the job To assess, diagnose, plan and implement therapy programmes from a clinical options for an individual caseload. To participate in the discharge planning process. To plan and organise activity with appropriate time scheduling in order to complete all clinical and administrative duties including statistical record keeping. To be responsible for the correct and safe use of the physical environment including equipment and to be responsible for the allocation of these resources. We are Cora Health: Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Job description Job responsibilities Physiotherapist (Band 5) Full Time Salary - Up to £35,889 Location - Harrow Benefits 25 days annual leave (plus Bank Holidays) and option to buy/sell Private Healthcare (Benenden) Company Pension Scheme Life Assurance Blue Light Card Refer a Friend Scheme CPD Opportunities Wagestream Reward Gateway Cycle to Work Scheme Smart Tech EV Car Scheme About the role If you are an MSK Physiotherapist currently working at band 5 and you are seeking a role where you will be assessing and treating a varied caseload of patients and delivering MSK clinics within the community, you might be exactly who we're looking for! The successful candidate will have excellent communisation skills as well as an in-depth understanding of MSK Physiotherapy. They must have a flexible, adaptable and innovative approach to work and be able to proactively deliver results. The right candidate will be a HCPC and CSP registered Physiotherapist with a BSc in Physiotherapy. You will be expected to maintain your own electronic patient records (SystmOne), actively participate in clinical teaching and in-service training sessions, deliver a high standard of patient-centred clinical care, possess a friendly and approachable attitude and apply outstanding team-working, communication and organisational skills to your daily practice. Main duties of the job To assess, diagnose, plan and implement therapy programmes from a clinical options for an individual caseload. To participate in the discharge planning process. To plan and organise activity with appropriate time scheduling in order to complete all clinical and administrative duties including statistical record keeping. To be responsible for the correct and safe use of the physical environment including equipment and to be responsible for the allocation of these resources. We are Cora Health: Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Person Specification
Qualifications
Desirable
- N/A
Experience
Desirable
- Previous MSK experience
Person Specification Qualifications Desirable N/A Experience Desirable Previous MSK experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cora Health Group Limited
Address
Hill House
Harrow
Greater London
HA1 3AW
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cora Health Group Limited
Address
Hill House
Harrow
Greater London
HA1 3AW
United Kingdom
Employer's website
http://www.corahealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Site Director of Nursing for Royal and Liverpool Women’s Hospital
Liverpool University Hospitals NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2383399
Job summary
6-month secondment for Site Director of Nursing for Royal and Liverpool Women's Hospital
An exciting opportunity has arisen for a 6-month secondment into the Director of Nursing role for the Royal and Liverpool Women's Hospital reporting to the site Chief Executive, the Director of Nursing will work as an integral member of the Hospital Management Board to deliver the hospital's strategic aims and objectives.
The Director of Nursing plays a vital role in supporting delivery of safe care and quality initiatives to improve the experience of patients at University Hospitals of Liverpool Group. Reporting to and working closely with Chief Nursing Officer, the post-holder will be expected to support the delivery of safe, high-quality care for patients and their families.
Main duties of the job
Provide highly visible and inspiring nursing leadership across the post holder's designated site and across the wider Trust, championing a professional and open culture which empowers staff to consistently deliver quality care, acting as a role model for the behaviours and high professional standards expected and setting direction for the achievement of all national and regulatory standards.
Ensure a culture of absolute accountability exists, supported by systems to hold senior nurse leaders to account for the safety and quality of the care provided in their areas of responsibility. Provide professional leadership and mentorship to Divisional Nurses across the organisation.
Always adhere to the standards in the Nursing and Midwifery Code of Conduct and the NHS Code of Conduct for Managers and act in a manner that promotes the values of the Trust.
Provide professional nursing leadership and advice to inform Trust decisions.
About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Details
Date posted
05 October 2026
Pay scheme
Very senior manager (VSM)
Salary
£100,000 to £200,000 a year per annum (dependant on experience)
Contract
Secondment
Working pattern
Full-time
Reference number
287-CEF-403-26
Job locations
Royal and Liverpool Women's
Liverpool
L78YE
United Kingdom
Job description
Job responsibilities
Please see job description for the role and person specification for full requirements and information on the post.
Job description Job responsibilities Please see job description for the role and person specification for full requirements and information on the post.
Person Specification
Qualifications and Registrations
Essential
- First level Registered Nurse
- Relevant first degree
- Educated to Masters Level or above
- Evidence of continuous professional development
Knowledge and Experience
Essential
- Significant senior level experience in a complex NHS Trust, ideally as Deputy Chief Nurse/Chief Nurse or with senior operational management experience in an acute healthcare environment with a track record of delivery against key targets
- Expert level knowledge of critical factors in delivering improvements in clinical performance, nationally and globally
- Demonstrable track record of defining and delivering clinical strategies in a senior nursing role.
- Recognised leaders with influence and personal credibility that extends across the public sector, with a track record of success in delivery across organisational boundaries
- Experience of leading and delivering change and improving organisational and clinical effectiveness
- Detailed knowledge of current professional issues.
Person Specification Qualifications and Registrations Essential First level Registered Nurse Relevant first degree Educated to Masters Level or above Evidence of continuous professional development Knowledge and Experience Essential Significant senior level experience in a complex NHS Trust, ideally as Deputy Chief Nurse/Chief Nurse or with senior operational management experience in an acute healthcare environment with a track record of delivery against key targets Expert level knowledge of critical factors in delivering improvements in clinical performance, nationally and globally Demonstrable track record of defining and delivering clinical strategies in a senior nursing role. Recognised leaders with influence and personal credibility that extends across the public sector, with a track record of success in delivery across organisational boundaries Experience of leading and delivering change and improving organisational and clinical effectiveness Detailed knowledge of current professional issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal and Liverpool Women's
Liverpool
L78YE
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal and Liverpool Women's
Liverpool
L78YE
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 26 day(s) ago
Reference: 2383398
Job summary
Do you want to work as part of an innovative Catering Team within one of Europe's leading and the UK's best Cancer Care Centres?
We have a rare opportunity for you to join our inspirational catering team here at "the Christie" as a Chef within our Catering Team. Encouraging healthier lifestyles, our Team of Chefs is skilled in transforming fresh, seasonal ingredients into nutritious home-cooked meals that place our patients, families, and colleagues "At the heart of what we do". Do you have what it takes to provide exceptional food with exemplary customer service, with a smile, in a fast-paced, caring environment?
Main duties of the job
What will you be doing:
o Delivering a high standard of food preparationo Producing food to the highest standardso Ensuring food and hygiene standards are met.o Planning menus and ordering supplies as required.o Dealing with direct patient queries.o Delivering Dietary and Allergen requirements.o Providing a personalised service as appropriate.o Preparing, cooking, and serving of all foods to patients, staff and visitors.o Providing high quality hospitality catering for internal and external events.o Ensuring compliance of all Catering areas.o Providing excellent customer service to patients, families, and colleagues.o Ensuring NHS Food Standards are adhered to.
Qualifications and Skills o Experience in large-scale catering, kitchen, or food service industry, preferably in a health care setting.o Excellent communication and interpersonal skillso Ability to work effectively within a team environment o Attention to detail and ability to multitasko Must hold City & Guilds 7061 & 2 or L2/L3 NVQo L2 Food Hygiene Certificateo L2 HACCP Certificationo Availability to work flexible hours, including evenings, weekends, and public holidays
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro Rate, Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
413-111075-EF-TM-A
Job locations
Catering - E00774
Manchester
M20 4BX
United Kingdom
Job description
Job responsibilities
Maintain good relationships with ward and other departmental colleagues, both in telephone communications and direct verbal contact. Provide clear catering and food production related information and documentation to colleagues, patient groups, dieticians, and stakeholders. Work with the Executive Head Chef/Deputy Head Chef in identifying and managing the risks in the catering department. Highlight any problem areas regarding provision of service, faults in the fabric or maintenance of the department that will affect the service for any period. Maintain relationships, effective networks, and proactive communication mechanisms with colleagues. Knowledge Training and Experience To carry out all work procedures in accordance with the Food Safety Act and working within departmental HACCP procedures and complete all due diligence records, such as food temperatures taken throughout the preparation and cooking process via the Monika system. This is in line with H.A.C.C.P procedure. To be trained to Basic Food Hygiene standard. To assist with menu planning with full knowledge of standard recipes and food production in large scale catering operations. To have knowledge of therapeutic diets acquired through training and experience. To participate in any training opportunities. Please note that due to the nature of the business, some training may take place in the evening and at weekends. Training is compulsory/mandatory. To complete the temperature recording procedures in the catering department in line with the H.A.C.C.P system inclusive of the electronic MONIKA task minder system and Burlodge ward trolleys to ensure that all due diligence records are up to date for internal and external inspections. Assist in carrying out patient and customer surveys and support the production of reports and action plans. To liaise with the Executive Head Chef/Deputy Head Chef, to continuously develop and improve the kitchen environment and food service and monitor food wastage and report any finding to the Executive Head Chef/Deputy Head Chef. To respond to patients, verbal complaints and visit patients at ward level to answer queries or complaints upon direction of the Executive Head Chef/Deputy Head Chef. Communicate with customers or patients on ward level as required. Assist the Executive Head Chef/Deputy Head Chef to plan for any building work and new equipment/ software upgrades in the kitchen area. Report to the Executive Head Chef/Deputy Head Chef any maintenance requirements regarding the catering department. To be willing to work in different areas of the department if required, and work as a team. To prepare food to meet daily deadlines where accuracy is essential. Reasonable physical skills are required for managing deliveries of stock. To organise and prioritise cooking methods, times, and procedures dependent on the daily workload to ensure a timely service of meals. To provide nutritional, attractive, and palatable meals to hospital patients, staff and visitors and adopt responsibility at all times for the quality and outcome of each dish. Assist all patients, staff, and visitors regarding the catering and food preparation and ward service. To cater for any special functions and events as directed. To be flexible to change shift patterns to suit the needs of the service. To cope with increased workload at short notice and requests for out of hours service as required. To be responsible for putting away deliveries and maintain stock control/rotation when required. Support and assist new or existing members of staff. Maintain good housekeeping, stock rotation for all provisions in dry stores, fridges, and freezers. (First In First Out) To support any requisitions for provisions required on day-to-day basis. Suggest initiatives to improve the service and reduce costs. Support the Storekeeper to ensure that the required standards are met for all provisions and deliveries. Report any defects of building or equipment immediately to Executive Head Chef. To participate in annual PDP/appraisal meetings line manager. To attend Team meetings and follow development targets. To comply with the Sickness Policy of the Trust. To comply with the No Smoking Policy of the Trust Ensure electronic records (where they apply) are maintained for all related aspects of responsibility. Keep a record of all temperatures, allergens, ,ward visits, training, and associated documents. Use of MANNA Stock System. To enter data as necessary on the Monika equipment for fridge, freezers, food temperatures and cleaning tasks as required. To review and maintain Burlodge digital monitoring system and act on non-compliance. To enter data manually in event of failing IT systems, this includes all daily records for fridge, and freezers, and hot and cold food temperatures throughout the department. Complete training on ESR to ensure compliance with all mandatory and departmental training. Complete data sheets for food wastage surveys and collate information accordingly to produce reports. Liaise with Executive Head Chef to continuously develop and improve the kitchen environment and food service. To promote the healthy eating ethos for patients, staff and visitors and meet nationally agreed targets. To liaise with the dietetic team on menu developments and dietary matters or requirements, including allergen and dysphasic requests. Work within agreed Food Safety and Hygiene policies and procedures. Participate in the manual service provision of the department as necessary. This may include the preparation , cooking and service of food, delivery of trolleys to wards and departments, cleaning as required The job requires standing up for most part of the working day. Full awareness is required when using knives, equipment and monitoring system. Concentration is required on daily use of IT and software programmes To be able to listen and address complaints as they arise. Communication with customers, whether patients, staff or visitors who could be experiencing distressing circumstances and make informed decisions as to how to support them. Working conditions will include food preparation, storage areas and exposure to extreme temperatures within food storage areas. In this role you must be willing to work in other areas of the department and carry out any role that you expect staff to whether in hot conditions, cold storage, and other extreme temperatures. Occasional exposure to unpleasant working conditions is required, this may include areas where pests have been located. Meetings, discussions, audits, and surveys will take place in patient and visitor areas. Responsible for Health and Safety of yourself and other persons who may be affected by acts and omissions at work and ensure that statutory and departmental safety regulations are adhered to. Undertake any other duties or responsibilities commensurate with this post as requested by the Senior Catering Manager / Executive Head Chef. This post is to assist the Executive Head Chef, close working is required. N.B. This job description is not exhaustive. It may be necessary to carry out any other duties in order to provide an effective Catering Services. This could involve working within another area but would only be done after discussion with the employee
Job description
Job responsibilities
Maintain good relationships with ward and other departmental colleagues, both in telephone communications and direct verbal contact. Provide clear catering and food production related information and documentation to colleagues, patient groups, dieticians, and stakeholders. Work with the Executive Head Chef/Deputy Head Chef in identifying and managing the risks in the catering department. Highlight any problem areas regarding provision of service, faults in the fabric or maintenance of the department that will affect the service for any period. Maintain relationships, effective networks, and proactive communication mechanisms with colleagues. Knowledge Training and Experience To carry out all work procedures in accordance with the Food Safety Act and working within departmental HACCP procedures and complete all due diligence records, such as food temperatures taken throughout the preparation and cooking process via the Monika system. This is in line with H.A.C.C.P procedure. To be trained to Basic Food Hygiene standard. To assist with menu planning with full knowledge of standard recipes and food production in large scale catering operations. To have knowledge of therapeutic diets acquired through training and experience. To participate in any training opportunities. Please note that due to the nature of the business, some training may take place in the evening and at weekends. Training is compulsory/mandatory. To complete the temperature recording procedures in the catering department in line with the H.A.C.C.P system inclusive of the electronic MONIKA task minder system and Burlodge ward trolleys to ensure that all due diligence records are up to date for internal and external inspections. Assist in carrying out patient and customer surveys and support the production of reports and action plans. To liaise with the Executive Head Chef/Deputy Head Chef, to continuously develop and improve the kitchen environment and food service and monitor food wastage and report any finding to the Executive Head Chef/Deputy Head Chef. To respond to patients, verbal complaints and visit patients at ward level to answer queries or complaints upon direction of the Executive Head Chef/Deputy Head Chef. Communicate with customers or patients on ward level as required. Assist the Executive Head Chef/Deputy Head Chef to plan for any building work and new equipment/ software upgrades in the kitchen area. Report to the Executive Head Chef/Deputy Head Chef any maintenance requirements regarding the catering department. To be willing to work in different areas of the department if required, and work as a team. To prepare food to meet daily deadlines where accuracy is essential. Reasonable physical skills are required for managing deliveries of stock. To organise and prioritise cooking methods, times, and procedures dependent on the daily workload to ensure a timely service of meals. To provide nutritional, attractive, and palatable meals to hospital patients, staff and visitors and adopt responsibility at all times for the quality and outcome of each dish. Assist all patients, staff, and visitors regarding the catering and food preparation and ward service. To cater for any special functions and events as directed. To be flexible to change shift patterns to suit the needs of the service. To cope with increased workload at short notice and requests for out of hours service as required. To be responsible for putting away deliveries and maintain stock control/rotation when required. Support and assist new or existing members of staff. Maintain good housekeeping, stock rotation for all provisions in dry stores, fridges, and freezers. (First In First Out) To support any requisitions for provisions required on day-to-day basis. Suggest initiatives to improve the service and reduce costs. Support the Storekeeper to ensure that the required standards are met for all provisions and deliveries. Report any defects of building or equipment immediately to Executive Head Chef. To participate in annual PDP/appraisal meetings line manager. To attend Team meetings and follow development targets. To comply with the Sickness Policy of the Trust. To comply with the No Smoking Policy of the Trust Ensure electronic records (where they apply) are maintained for all related aspects of responsibility. Keep a record of all temperatures, allergens, ,ward visits, training, and associated documents. Use of MANNA Stock System. To enter data as necessary on the Monika equipment for fridge, freezers, food temperatures and cleaning tasks as required. To review and maintain Burlodge digital monitoring system and act on non-compliance. To enter data manually in event of failing IT systems, this includes all daily records for fridge, and freezers, and hot and cold food temperatures throughout the department. Complete training on ESR to ensure compliance with all mandatory and departmental training. Complete data sheets for food wastage surveys and collate information accordingly to produce reports. Liaise with Executive Head Chef to continuously develop and improve the kitchen environment and food service. To promote the healthy eating ethos for patients, staff and visitors and meet nationally agreed targets. To liaise with the dietetic team on menu developments and dietary matters or requirements, including allergen and dysphasic requests. Work within agreed Food Safety and Hygiene policies and procedures. Participate in the manual service provision of the department as necessary. This may include the preparation , cooking and service of food, delivery of trolleys to wards and departments, cleaning as required The job requires standing up for most part of the working day. Full awareness is required when using knives, equipment and monitoring system. Concentration is required on daily use of IT and software programmes To be able to listen and address complaints as they arise. Communication with customers, whether patients, staff or visitors who could be experiencing distressing circumstances and make informed decisions as to how to support them. Working conditions will include food preparation, storage areas and exposure to extreme temperatures within food storage areas. In this role you must be willing to work in other areas of the department and carry out any role that you expect staff to whether in hot conditions, cold storage, and other extreme temperatures. Occasional exposure to unpleasant working conditions is required, this may include areas where pests have been located. Meetings, discussions, audits, and surveys will take place in patient and visitor areas. Responsible for Health and Safety of yourself and other persons who may be affected by acts and omissions at work and ensure that statutory and departmental safety regulations are adhered to. Undertake any other duties or responsibilities commensurate with this post as requested by the Senior Catering Manager / Executive Head Chef. This post is to assist the Executive Head Chef, close working is required. N.B. This job description is not exhaustive. It may be necessary to carry out any other duties in order to provide an effective Catering Services. This could involve working within another area but would only be done after discussion with the employee
Person Specification
Qualifications
Essential
- City & Guilds 7061&2 or NVQ Level 2/3 in Food Production
- L2 Food Hygiene Certificate
Experience
Essential
- Large Scale industrial Catering
- Awareness of dietetic and allergen requirements
Desirable
- Large Scale Catering in a Healthcare setting
Skills
Essential
- Effective Interpersonal and communication skills
Desirable
- Effective Interpersonal and communication skills
Knowledge
Essential
- Food Safety Legislation
- H.A.C.C.P Principles and their application within Catering
- Therapeutic Diets
- COSHH
Values
Essential
- Ability to demonstrate the Organisational values & Behaviours
Other
Essential
- Commitment to the delivery of high-standard service
- Highly Motivated Individual with initiative and willingness to develop and make improvements
- Look for opportunities to develop services
Desirable
- Flexibility
Person Specification
Qualifications
Essential
- City & Guilds 7061&2 or NVQ Level 2/3 in Food Production
- L2 Food Hygiene Certificate
Experience
Essential
- Large Scale industrial Catering
- Awareness of dietetic and allergen requirements
Desirable
- Large Scale Catering in a Healthcare setting
Skills
Essential
- Effective Interpersonal and communication skills
Desirable
- Effective Interpersonal and communication skills
Knowledge
Essential
- Food Safety Legislation
- H.A.C.C.P Principles and their application within Catering
- Therapeutic Diets
- COSHH
Values
Essential
- Ability to demonstrate the Organisational values & Behaviours
Other
Essential
- Commitment to the delivery of high-standard service
- Highly Motivated Individual with initiative and willingness to develop and make improvements
- Look for opportunities to develop services
Desirable
- Flexibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Christie NHS FT
Address
Catering - E00774
Manchester
M20 4BX
United Kingdom
Employer's website
Employer details
Employer name
The Christie NHS FT
Address
Catering - E00774
Manchester
M20 4BX
United Kingdom
Employer's website
Apply Now
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Posted 26 day(s) ago
Reference: 2383397
Job summary
An exciting opportunity has arisen for an enthusiastic individual to become part of the Palliative and Supportive Care Teams, rotation will be required at times to cover other secretarial areas here at The Christie.
The successful candidate will provide a comprehensive and effective secretarial support service to the directorates' secretarial teams to assist with the day-to-day clinic management of the clinic templates. To ensure PA/secretarial duties are carried out to a high standard in order to meet patient needs and to ensure that Trust targets are always maintained. To keep accurate, up-to-date patient records; to type clinic annotations and letters and to help ensure that future appointments are made.
The successful candidate should have excellent communication skills, typing and be able to prioritise their workload.
Main duties of the job
Works closely with the clinical teams to provide comprehensive support for all clinical work within the directorate.
Work closely with clinicians to manage clinic templates including amending appointments slots, cancelling, reducing or adding new streams & adding ad hoc or new clinics onto the Patient Administration System (Careflow)
Audio typing of correspondence & results, ensuring tight turnaround times are met.
Is responsible for ensuring external correspondence is scanned efficiently into the patient electronic notes.
Appropriately disseminates a variety of correspondence/documentation across the department.
Ensures accurate input of patient details when entering data onto information databases & the patient administration system (Careflow).
Assists in ensuring timely delivery of notes to the appropriate department for out-patient appointments & in-patient admissions.
Assists in the registration of new patients to ensure they are seen within the cancer waiting time targets.
Exchange information with patients and staff on the admission & discharge of patients, both verbally & in written format.
Communicate with patients who may be anxious, angry or upset.
Exchange relevant information with GPs and other health professionals.Maintain patient confidentiality at all times.
Any other duties deemed necessary for the effective running of the services, & in accordance with the grade of this post.
Contributes to the training of new staff members within a given area as required
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro Rata, Per Annum
Contract
Permanent
Working pattern
Part-time
Reference number
413-109167-CSSS-TM-A
Job locations
Central Administration - E00040
Manchester
M20 4BX
United Kingdom
Job description
Job responsibilities
1. Works closely with the Medical Secretaries to provide comprehensive support for all clinical work within the directorate.2. Work closely with clinicians to manage clinic templates including amending appointments slots, cancelling, reducing or adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Careflow)3. Audio typing of correspondence and results, ensuring tight turnaround times are met.4. Is responsible for ensuring external correspondence is scanned efficiently into the patient electronic notes.5. Appropriately disseminates a variety of correspondence/documentation across the department.6. Requests and obtains case notes and x-rays/scans both internally and from other hospitals, using the agreed procedures.7. Ensures accurate input of patient details when entering data onto information databases and the patient administration system (Careflow).8. Routinely uses the case note tracking system to ensure all patient case notes are tracked to their location.9. Support the Day Unit with the preparation of clinics.10. Provides cover in times of absence.11. Assists in ensuring timely delivery of notes to the appropriate department for out-patient appointments and in-patient admissions.12. Assists in the registration of new patients to ensure they are seen within the cancer waiting time targets.13. Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format.14. Communicate with patients who may be anxious, angry or upset.15. Exchange relevant information with GPs and other health professionals.16. Deal compassionately with distressing situations.17. Liaise with other members of staff regarding case notes and patient visits.18. Maintain patient confidentiality at all times.19. Always Remain professional when communicating with people in various situations.20. Undertakes other general office procedures, such as ordering stationery, opening and dispatching post, photocopying, printing etc.21. Any other duties deemed necessary for the effective running of the services, and in accordance with the grade of this post.22. Contributes to the training of new members of staff within a given area as required.23. Work with the Assistant Operations Manager and Secretaries to improve quality and range of services, with resources being managed according to agreed policies and priorities.24. To provide cross cover in periods of absence within the Administration Team and the wider Central Services Directorate
Job description
Job responsibilities
1. Works closely with the Medical Secretaries to provide comprehensive support for all clinical work within the directorate.2. Work closely with clinicians to manage clinic templates including amending appointments slots, cancelling, reducing or adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Careflow)3. Audio typing of correspondence and results, ensuring tight turnaround times are met.4. Is responsible for ensuring external correspondence is scanned efficiently into the patient electronic notes.5. Appropriately disseminates a variety of correspondence/documentation across the department.6. Requests and obtains case notes and x-rays/scans both internally and from other hospitals, using the agreed procedures.7. Ensures accurate input of patient details when entering data onto information databases and the patient administration system (Careflow).8. Routinely uses the case note tracking system to ensure all patient case notes are tracked to their location.9. Support the Day Unit with the preparation of clinics.10. Provides cover in times of absence.11. Assists in ensuring timely delivery of notes to the appropriate department for out-patient appointments and in-patient admissions.12. Assists in the registration of new patients to ensure they are seen within the cancer waiting time targets.13. Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format.14. Communicate with patients who may be anxious, angry or upset.15. Exchange relevant information with GPs and other health professionals.16. Deal compassionately with distressing situations.17. Liaise with other members of staff regarding case notes and patient visits.18. Maintain patient confidentiality at all times.19. Always Remain professional when communicating with people in various situations.20. Undertakes other general office procedures, such as ordering stationery, opening and dispatching post, photocopying, printing etc.21. Any other duties deemed necessary for the effective running of the services, and in accordance with the grade of this post.22. Contributes to the training of new members of staff within a given area as required.23. Work with the Assistant Operations Manager and Secretaries to improve quality and range of services, with resources being managed according to agreed policies and priorities.24. To provide cross cover in periods of absence within the Administration Team and the wider Central Services Directorate
Person Specification
Qualifications
Essential
- Secondary-level education GCSW Maths and English at C-grade or above, or equivalent
- RSA/OCR typing/text transcription Stage II or equivalent experience
Desirable
- AMSPAR Full Diploma equivalent qualification
Experience
Essential
- Previous clerical and /or secretarial experience
- Experience of working with IT office packages
Desirable
- Previous clerical and/or secretarial experience in a hospital environment
- Experience of hospital administration system (PAS or equivalent)
Skills
Essential
- Audio / copy typing
- Word-processing - ability to produce accurate, well-presented work
- Excellent oral and written communication skills
- The ability to manage workload and priorities competing tasks effectively
Knowledge
Essential
- Knowledge and familiarity with a range of software including Word, Excel, database packages, e-mail and web browsers
Values
Essential
- Ability to work under pressure
- Ability to work as part of a team
- Able to use own initiative
- Reliability & confidentiality
- Ability to be flexible
Other
Essential
- To be flexible in order to meet the needs of the service and wider Central Services directorate
Person Specification
Qualifications
Essential
- Secondary-level education GCSW Maths and English at C-grade or above, or equivalent
- RSA/OCR typing/text transcription Stage II or equivalent experience
Desirable
- AMSPAR Full Diploma equivalent qualification
Experience
Essential
- Previous clerical and /or secretarial experience
- Experience of working with IT office packages
Desirable
- Previous clerical and/or secretarial experience in a hospital environment
- Experience of hospital administration system (PAS or equivalent)
Skills
Essential
- Audio / copy typing
- Word-processing - ability to produce accurate, well-presented work
- Excellent oral and written communication skills
- The ability to manage workload and priorities competing tasks effectively
Knowledge
Essential
- Knowledge and familiarity with a range of software including Word, Excel, database packages, e-mail and web browsers
Values
Essential
- Ability to work under pressure
- Ability to work as part of a team
- Able to use own initiative
- Reliability & confidentiality
- Ability to be flexible
Other
Essential
- To be flexible in order to meet the needs of the service and wider Central Services directorate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Christie NHS FT
Address
Central Administration - E00040
Manchester
M20 4BX
United Kingdom
Employer's website
Employer details
Employer name
The Christie NHS FT
Address
Central Administration - E00040
Manchester
M20 4BX
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Podiatrist Senior Offender Health - HMP Deerbolt
Partnering Health Ltd View all jobs
Posted 26 day(s) ago
Reference: 2383390
Job summary
As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner.
Main duties of the job
Key Responsibilities:
- To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site
- To maintain professional standards
- To comply with all PPH standards, policies and procedures
Clinical:
- To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management.
- To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans.
- To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan.
- To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate
- To communicate effectively with patients and carers to ensure understanding of the condition.
- To provide specialist advice, teaching and training to other members of the MDT as required
About us
PHL Group was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service. The services we operate include call handling, telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed Healthcare Division was created and incorporates PHLs Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL's healthcare operations into one team and utilises internal and external resources efficiently to achieve our organisations vision: to be an innovative healthcare enabler, known for providing a range of high-quality care.
PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
E0062-26-0136
Job locations
HMP Deerbolt
Bowes Road
Barnard Castle
Durham
DL12 9BG
United Kingdom
H M Prison
19B Old Elvet
DURHAM
DH1 3HU
United Kingdom
H M Prison
Holme House
Holme House Road
STOCKTON-ON-TEES
Cleveland
TS18 2QU
United Kingdom
H M Prison
Low Newton, Finchale Avenue
Brasside
DURHAM
DH1 5YA
United Kingdom
Job description
Job responsibilities
As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner.
This contract is for 6.46Hrs per week
Your Day to Day
Key Responsibilities:
- To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site
- To maintain professional standards
- To comply with all PPH standards, policies and procedures
Clinical:
- To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management.
- To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans.
- To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan.
- To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate
- To communicate effectively with patients and carers to ensure understanding of the condition.
- To provide specialist advice, teaching and training to other members of the MDT as required.
Professional:
- To maintain own clinical professional development (CPD) by keeping up to date with any new trends and developments, incorporating them as necessary into your work.
- To be an active member of the CPD training programme by the attendance and delivering presentations and training sessions and by attending external courses and practising reflective practice. Exclusion from the CPD programme will be determined in discussion with the Clinical Services Manager.
- To communicate effectively and work collaboratively with all colleagues to ensure delivery of a coordinated service.
- To participate in the staff appraisal scheme and Personal Development Plan (PDP).
- To undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and / outcome measures.
- To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation.
- To represent PHL Group externally (locally, regionally and nationally) regarding the podiatry service provided to patients.
- To promote understanding of the aims of PHL Group to relatives and carers as appropriate.
- To undertake any other duties that might be considered appropriate by the Senior Operations Manager.
Organisational:
- To be responsible for your area of work, as agreed with the Senior Operations Manager and to plan and organise efficiently and effectively with regard to patients management and use of time.
- To decide priorities for patient management and ensure that these remain in accordance with best clinical practice.
- To be responsible for equipment used in carrying out podiatric duties, and to adhere to company policy, including competence to use equipment.
- To maintain accurate, comprehensive and up-to-date documentation, in line with legal and company requirements, and communicate assessment and treatment results to the appropriate bodies in the form of reports and letters.
- To be actively involved in the monthly collection of appropriate data and statistics including audits, and outcome measures
- To be aware of Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior staff, and ensuring that equipment use is safe.
- To comply with company policies and procedures and to be involved in the reviewing and updating as appropriate and to follow the general professional guidelines and standards from the Royal College of Podiatry, the Health and Care Professions Council and Department of Health.
Job description
Job responsibilities
As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner.
This contract is for 6.46Hrs per week
Your Day to Day
Key Responsibilities:
- To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site
- To maintain professional standards
- To comply with all PPH standards, policies and procedures
Clinical:
- To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management.
- To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time.
- To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment
- To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans.
- To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan.
- To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate
- To communicate effectively with patients and carers to ensure understanding of the condition.
- To provide specialist advice, teaching and training to other members of the MDT as required.
Professional:
- To maintain own clinical professional development (CPD) by keeping up to date with any new trends and developments, incorporating them as necessary into your work.
- To be an active member of the CPD training programme by the attendance and delivering presentations and training sessions and by attending external courses and practising reflective practice. Exclusion from the CPD programme will be determined in discussion with the Clinical Services Manager.
- To communicate effectively and work collaboratively with all colleagues to ensure delivery of a coordinated service.
- To participate in the staff appraisal scheme and Personal Development Plan (PDP).
- To undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and / outcome measures.
- To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation.
- To represent PHL Group externally (locally, regionally and nationally) regarding the podiatry service provided to patients.
- To promote understanding of the aims of PHL Group to relatives and carers as appropriate.
- To undertake any other duties that might be considered appropriate by the Senior Operations Manager.
Organisational:
- To be responsible for your area of work, as agreed with the Senior Operations Manager and to plan and organise efficiently and effectively with regard to patients management and use of time.
- To decide priorities for patient management and ensure that these remain in accordance with best clinical practice.
- To be responsible for equipment used in carrying out podiatric duties, and to adhere to company policy, including competence to use equipment.
- To maintain accurate, comprehensive and up-to-date documentation, in line with legal and company requirements, and communicate assessment and treatment results to the appropriate bodies in the form of reports and letters.
- To be actively involved in the monthly collection of appropriate data and statistics including audits, and outcome measures
- To be aware of Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior staff, and ensuring that equipment use is safe.
- To comply with company policies and procedures and to be involved in the reviewing and updating as appropriate and to follow the general professional guidelines and standards from the Royal College of Podiatry, the Health and Care Professions Council and Department of Health.
Person Specification
Experience
Essential
- Work experience within the NHS Experience of lone working 3 years minimum post graduate experience
Experience
Essential
- Work experience within the NHS Experience of lone working 3 years minimum post graduate experience
Qualifications
Essential
- HCPC and SOCAP registered Evidence of relevant experience within podiatry Experience with more advanced podiatry such as nail surgery and biomechanics
Desirable
- Post graduate qualifications HMP clearance level relevant to post Experience of working with HMP or HMP related environment Management of junior members of staff
Person Specification
Experience
Essential
- Work experience within the NHS Experience of lone working 3 years minimum post graduate experience
Experience
Essential
- Work experience within the NHS Experience of lone working 3 years minimum post graduate experience
Qualifications
Essential
- HCPC and SOCAP registered Evidence of relevant experience within podiatry Experience with more advanced podiatry such as nail surgery and biomechanics
Desirable
- Post graduate qualifications HMP clearance level relevant to post Experience of working with HMP or HMP related environment Management of junior members of staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Partnering Health Ltd
Address
HMP Deerbolt
Bowes Road
Barnard Castle
Durham
DL12 9BG
United Kingdom
Employer's website
https://www.phlgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Partnering Health Ltd
Address
HMP Deerbolt
Bowes Road
Barnard Castle
Durham
DL12 9BG
United Kingdom
Employer's website
https://www.phlgroup.co.uk/ (Opens in a new tab)
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PRACTICE MANAGER / OPERATIONAL MANAGER
Manor And Park Group Practice View all jobs
Posted 26 day(s) ago
Reference: 2383389
Job summary
Are you an experienced NHS manager looking for a role where you can make a real difference?
Manor & Park Group Practice is looking for an enthusiastic, organised and forward-thinking Practice Manager / Operational Manager to join our senior management team.
This is a varied and influential role with responsibility for the day-to-day operational management of our two Sheffield surgery sites. You will work closely with the Partners, Clinical Manager and wider leadership team, supporting our clinical and administrative staff, improving systems, leading on complaints and HR processes, and helping us deliver high-quality, responsive patient services.
We are an established GP Training Practice with a supportive multidisciplinary team and a strong focus on improvement, teamwork and staff development.
This is an excellent opportunity for an experienced NHS manager, Practice Manager, Deputy or Assistant Practice Manager who is ready to take the next step and wants a role where their ideas, judgement and leadership will genuinely make an impact.
Main duties of the job
The Practice Manager / Operational Manager will take a key role in the day-to-day running of the practice across both surgery sites.
Main duties will include coordinating staffing and rotas, supporting recruitment and induction, managing HR processes, performance and absence, and providing visible management support to both clinical and administrative teams.
The postholder will also act as the practice Complaints Lead, oversee patient concerns and responses, support quality improvement work, maintain policies and governance processes, and help ensure the practice remains responsive to contractual, regulatory and service requirements.
You will work closely with the Partners, Clinical Manager and senior team to identify opportunities for improvement, strengthen communication across both sites and help create a positive, accountable and well-organised working environment.
About us
Manor & Park Group Practice is an established two-site GP practice in central Sheffield, caring for approximately 8,000 patients.
We are a GP Training Practice with a diverse multidisciplinary team including GPs, GP Registrars, advanced practitioners, nurses, healthcare professionals, pharmacists and experienced administrative and reception colleagues.
We pride ourselves on being a supportive, friendly and forward-thinking practice with a strong team ethic. We work hard, support one another and are always looking for ways to improve how we work and the services we provide to our patients.
Our leadership team is approachable and collaborative, with clear clinical and operational structures in place. We value good communication, professional development, accountability and practical problem-solving.
We offer a competitive remuneration and benefits package, 6 weeks annual leave, auto enrolment into the NHS Pension Scheme, opportunities for professional development and links with other practices across the GPA1 network.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A3910-26-0002
Job locations
190 Duke Street
Sheffield
South Yorkshire
S2 5QQ
United Kingdom
Job description
Job responsibilities
Job Title
Practice Manager / Operational Manager
Hours
30 hours per week, with some flexibility considered for the right candidate.
Responsible To
The Managing Partner & The Clinical Manager (GP)
Job Purpose
The Practice Manager / Operational Manager will play a key role in the effective day-to-day management of Manor & Park Group Practice across both surgery sites.
The postholder will provide strong operational leadership, support the management and development of clinical and non-clinical teams, oversee key HR and workforce processes, and help ensure that practice systems are safe, efficient, compliant and responsive to patient need.
The role requires a confident, organised and approachable manager who can work independently, manage competing priorities, support staff effectively and contribute positively to the continued development of the practice.
Main ResponsibilitiesOperational Management
- Support the smooth day-to-day running of both practice sites.
- Ensure effective staffing arrangements and operational cover across the practice.
- Coordinate workforce planning and staff rotas.
- Identify operational issues and implement practical solutions.
- Support effective communication and consistency across both sites.
- Work closely with clinical and administrative leads to maintain safe and efficient services.
- Help ensure the practice remains responsive to changes within general practice and the wider NHS.
Staff Management and HR
- Manage and support a mixed team of clinical and administrative staff.
- Support recruitment, selection, induction and retention processes.
- Manage staff absence, performance, conduct and employee relations issues in line with practice policies.
- Support appraisals, training, professional development and staff wellbeing.
- Provide clear management direction and support to staff.
- Promote a positive, respectful, accountable and supportive working culture.
- Support managers and team leaders with day-to-day people management issues.
Complaints and Patient Experience
- Act as the practice Complaints Lead.
- Coordinate the investigation and timely response to patient complaints and concerns.
- Liaise with relevant staff and clinicians when investigating complaints.
- Identify themes and learning from complaints and ensure agreed actions are implemented.
- Support staff involved in complaints and promote an open, fair and learning-focused approach.
- Contribute to improving patient experience and service quality.
Quality Improvement and Governance
- Support and lead Quality Improvement projects across the practice.
- Review operational processes and identify opportunities to improve efficiency, safety and patient experience.
- Support CQC readiness and wider practice governance arrangements.
- Maintain and review policies, procedures and operational guidance.
- Support learning from incidents, complaints, audits and patient feedback.
- Help ensure agreed actions and improvements are followed through.
Primary Care Contracts and Service Delivery
- Support the Partners and senior management team with the delivery of primary care contracts and local service requirements.
- Develop an understanding of practice income streams, contractual requirements and performance expectations.
- Support monitoring of service delivery and achievement against agreed standards.
- Work with relevant leads to ensure contractual and operational requirements are met.
- Maintain awareness of changes affecting general practice and support their implementation.
Leadership and Team Working
- Work closely with the Managing Partner, GP Partner, Clinical Manager and wider senior team.
- Build effective working relationships across the multidisciplinary team.
- Provide visible and approachable management support across both sites.
- Encourage effective communication, collaboration and problem-solving.
- Contribute to senior management discussions and practice development.
- Support the implementation of agreed strategic and operational priorities.
Person RequirementsEssential
- Previous NHS management experience.
- Experience of managing or supervising staff within a healthcare environment.
- Experience of working with mixed clinical and administrative teams.
- Strong HR and people-management knowledge.
- Experience of rota management and workforce planning.
- Experience of managing patient concerns or complaints.
- Excellent communication and interpersonal skills.
- Strong organisational and prioritisation skills.
- Ability to work autonomously and make appropriate management decisions.
- Confidence in managing difficult or sensitive situations.
- Practical and solutions-focused approach.
- Good IT skills and ability to use information and data to support decision-making.
Desirable
- Previous management experience within General Practice or Primary Care.
- Formal HR training or substantial practical HR experience.
- Experience of Quality Improvement.
- Understanding of primary care contracts and associated income streams.
- Experience of CQC and healthcare governance.
- Experience of NHS complaints procedures.
- Experience of SystmOne.
SystmOne experience is desirable but not essential, and appropriate training can be provided.
General
The duties listed above are not intended to be exhaustive. The postholder may be required to undertake other reasonable duties appropriate to the role and level of responsibility.
The postholder will be expected to maintain confidentiality, uphold practice policies and procedures, and contribute positively to the overall aims and values of Manor & Park Group Practice.
Job description Job responsibilities Job TitlePractice Manager / Operational ManagerHours30 hours per week, with some flexibility considered for the right candidate.Responsible ToThe Managing Partner & The Clinical Manager (GP)Job PurposeThe Practice Manager / Operational Manager will play a key role in the effective day-to-day management of Manor & Park Group Practice across both surgery sites.The postholder will provide strong operational leadership, support the management and development of clinical and non-clinical teams, oversee key HR and workforce processes, and help ensure that practice systems are safe, efficient, compliant and responsive to patient need.The role requires a confident, organised and approachable manager who can work independently, manage competing priorities, support staff effectively and contribute positively to the continued development of the practice.Main ResponsibilitiesOperational ManagementSupport the smooth day-to-day running of both practice sites.Ensure effective staffing arrangements and operational cover across the practice.Coordinate workforce planning and staff rotas.Identify operational issues and implement practical solutions.Support effective communication and consistency across both sites.Work closely with clinical and administrative leads to maintain safe and efficient services.Help ensure the practice remains responsive to changes within general practice and the wider NHS.Staff Management and HRManage and support a mixed team of clinical and administrative staff.Support recruitment, selection, induction and retention processes.Manage staff absence, performance, conduct and employee relations issues in line with practice policies.Support appraisals, training, professional development and staff wellbeing.Provide clear management direction and support to staff.Promote a positive, respectful, accountable and supportive working culture.Support managers and team leaders with day-to-day people management issues.Complaints and Patient ExperienceAct as the practice Complaints Lead.Coordinate the investigation and timely response to patient complaints and concerns.Liaise with relevant staff and clinicians when investigating complaints.Identify themes and learning from complaints and ensure agreed actions are implemented.Support staff involved in complaints and promote an open, fair and learning-focused approach.Contribute to improving patient experience and service quality.Quality Improvement and GovernanceSupport and lead Quality Improvement projects across the practice.Review operational processes and identify opportunities to improve efficiency, safety and patient experience.Support CQC readiness and wider practice governance arrangements.Maintain and review policies, procedures and operational guidance.Support learning from incidents, complaints, audits and patient feedback.Help ensure agreed actions and improvements are followed through.Primary Care Contracts and Service DeliverySupport the Partners and senior management team with the delivery of primary care contracts and local service requirements.Develop an understanding of practice income streams, contractual requirements and performance expectations.Support monitoring of service delivery and achievement against agreed standards.Work with relevant leads to ensure contractual and operational requirements are met.Maintain awareness of changes affecting general practice and support their implementation.Leadership and Team WorkingWork closely with the Managing Partner, GP Partner, Clinical Manager and wider senior team.Build effective working relationships across the multidisciplinary team.Provide visible and approachable management support across both sites.Encourage effective communication, collaboration and problem-solving.Contribute to senior management discussions and practice development.Support the implementation of agreed strategic and operational priorities.Person RequirementsEssentialPrevious NHS management experience.Experience of managing or supervising staff within a healthcare environment.Experience of working with mixed clinical and administrative teams.Strong HR and people-management knowledge.Experience of rota management and workforce planning.Experience of managing patient concerns or complaints.Excellent communication and interpersonal skills.Strong organisational and prioritisation skills.Ability to work autonomously and make appropriate management decisions.Confidence in managing difficult or sensitive situations.Practical and solutions-focused approach.Good IT skills and ability to use information and data to support decision-making.DesirablePrevious management experience within General Practice or Primary Care.Formal HR training or substantial practical HR experience.Experience of Quality Improvement.Understanding of primary care contracts and associated income streams.Experience of CQC and healthcare governance.Experience of NHS complaints procedures.Experience of SystmOne.SystmOne experience is desirable but not essential, and appropriate training can be provided.GeneralThe duties listed above are not intended to be exhaustive. The postholder may be required to undertake other reasonable duties appropriate to the role and level of responsibility.The postholder will be expected to maintain confidentiality, uphold practice policies and procedures, and contribute positively to the overall aims and values of Manor & Park Group Practice.
Person Specification
Qualifications
Essential
- Essential Criteria
- Educated to GCSE level or equivalent, including English and Maths
- Evidence of relevant management or leadership training
- Evidence of HR / people management training or equivalent practical experience
- Evidence of continuing professional development relevant to NHS management
Desirable
- Desirable qualifications
- - Formal management or leadership qualification
- - CIPD qualification or recognised HR training
- - Quality Improvement training or qualification
- - Primary care or NHS management qualification
Person Specification Qualifications Essential Essential Criteria Educated to GCSE level or equivalent, including English and Maths Evidence of relevant management or leadership training Evidence of HR / people management training or equivalent practical experience Evidence of continuing professional development relevant to NHS management Desirable Desirable qualifications - Formal management or leadership qualification - CIPD qualification or recognised HR training - Quality Improvement training or qualification - Primary care or NHS management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Manor And Park Group Practice
Address
190 Duke Street
Sheffield
South Yorkshire
S2 5QQ
United Kingdom
Employer's website
https://www.manorparkmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Manor And Park Group Practice
Address
190 Duke Street
Sheffield
South Yorkshire
S2 5QQ
United Kingdom
Employer's website
https://www.manorparkmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: 2383385
Job summary
An exciting opportunity has arisen to join the Neonatal Service as a Data Quality Manager on a 12-month fixed-term basis, providing maternity cover. The Neonatal Service relies on accurate, timely and high-quality data to support patient care, monitor performance, meet national reporting requirements and inform service improvement. As Data Quality Manager, you will play a key role in ensuring that the information we collect is accurate, complete, consistent and fit for purpose. Working closely with clinical, administrative and management teams, you will be responsible for overseeing data quality processes, identifying discrepancies and trends, and supporting colleagues to improve the quality of information recorded across the service.
Main duties of the job
Leeds Children's Hospital is one of the largest and busiest specialist children's hospitals in the UK, providing a wide range of services for children and young people from across the region and beyond. It is part of Leeds Teaching Hospitals NHS Trust, one of the biggest NHS Trusts in the country. Based primarily at Leeds General Infirmary in Leeds, the hospital delivers highly specialised care alongside general paediatric services. It serves not only the local population but also acts as a regional and national referral centre for complex conditions. Leeds Children's Hospital offers over 30 different specialties, including: Paediatric Emergency Care, Neonatal and Paediatric Intensive Care, Children's Surgery, Oncology and Haematology , Cardiology and Cardiac, Neurology and Neurosurgery.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
002271
Job locations
Leeds General Infirmary
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Job description
Job responsibilities
For questions about this job, contact:
Name: Kate Haigh
Position: Business Manager
Email: [email protected]
Phone number: 0113 3926568
What you will bring to the role
The post holder will: Undertake daily data quality checks and validation of neonatal records, ensuring information is complete, accurate and consistent. Validate HRG levels and clinical data in line with BAPM/HRG guidance, identifying and correcting data that may affect coding or reporting. Maintain accurate NNAP, BadgerNet, PAS and PPM data, including following up missing information with clinical teams and other hospitals. Monitor and investigate data quality dashboards, escalating discrepancies to relevant clinicians and making amendments where required. Produce data reports and extracts from BadgerNet and other systems to support quality improvement, audits, FOIs and national reporting requirements. Maintain accurate records relating to patient demographics, outcomes, surveillance and mortality, ensuring information is appropriately reported to relevant organisations. Carry out Data Warehouse checks, identifying issues such as duplicate or orphaned episodes, mandatory data omissions and discrepancies. Provide BadgerNet system support, including creating users, password resets, data requests and troubleshooting system issues. Act as a key point of contact for IT and system-related issues, liaising with Digital/IT teams and supporting the provision and maintenance of IT equipment. Work closely with clinical, administrative and external teams to resolve data quality issues and ensure timely and accurate information is available for patient care, reporting and service improvement.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Job description Job responsibilities For questions about this job, contact: Name: Kate Haigh Position: Business Manager Email: [email protected] Phone number: 0113 3926568 What you will bring to the role The post holder will: Undertake daily data quality checks and validation of neonatal records, ensuring information is complete, accurate and consistent. Validate HRG levels and clinical data in line with BAPM/HRG guidance, identifying and correcting data that may affect coding or reporting. Maintain accurate NNAP, BadgerNet, PAS and PPM data, including following up missing information with clinical teams and other hospitals. Monitor and investigate data quality dashboards, escalating discrepancies to relevant clinicians and making amendments where required. Produce data reports and extracts from BadgerNet and other systems to support quality improvement, audits, FOIs and national reporting requirements. Maintain accurate records relating to patient demographics, outcomes, surveillance and mortality, ensuring information is appropriately reported to relevant organisations. Carry out Data Warehouse checks, identifying issues such as duplicate or orphaned episodes, mandatory data omissions and discrepancies. Provide BadgerNet system support, including creating users, password resets, data requests and troubleshooting system issues. Act as a key point of contact for IT and system-related issues, liaising with Digital/IT teams and supporting the provision and maintenance of IT equipment. Work closely with clinical, administrative and external teams to resolve data quality issues and ensure timely and accurate information is available for patient care, reporting and service improvement. Please see the attached job description for further information about this vacancy. About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are…. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications
Essential
- Please select Apply to view the full Job Description
Person Specification Qualifications Essential Please select Apply to view the full Job Description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
Leeds General Infirmary
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
Leeds General Infirmary
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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