Job summary

An exciting opportunity has arisen for a full-time Receptionist to join our Outpatient team at Ashford and St Peter's Hospitals. The post includes covering the reception in the Urology Centre and general office duties, and to provide an excellent administrative service to our patients.

Good administration skills are required, along with an excellent telephone manner. The successful candidate will be an enthusiastic and highly motivated team player, who shows flexibility and a careful attention to detail.

You will be required to use a number of systems including Surrey Safe Care (Cerner), Evolve and Dictate IT. Previous experience of these systems is desirable, but not essential, as training will be provided.

Main duties of the job

To ensure that all Patients, Visitors and staff are greeted in a friendly, welcoming and efficient manner.

Using Cerner/SSC to update patient details and register patient attendance.

To follow necessary procedures to ensure clinical / nursing staff are aware of the patient's arrival. Patients will be directed to the correct waiting area by reception staff.

Ensure all appointments are in the correct episodes and make corrections if necessary.

Escalate to services where outcomes & attendances have not been recorded.

To deal appropriately, calmly, and courteously with telephone enquiries regarding appointments and make necessary amendments. Providing advice and guidance to patients, patient's relatives, staff and other healthcare colleagues on appointments and other Trust Services.

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

For more information about careers at ASPH please visit:www.asph-careers.org

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,618 a year pa inc. HCAS pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Job share

Reference number

323-AC8004-SK

Job locations

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ

United Kingdom

Job description

Job responsibilities

Using Cerner/SSC to update patient details and register patient attendance.To follow necessary procedures to ensure clinical / nursing staff are aware of the patients arrival. Patients will be directed to the correct waiting area by reception staff.Ensure all appointments are in the correct episodes and make corrections if necessary.Escalate to services where outcomes & attendances have not been recorded.To deal appropriately, calmly, and courteously with telephone enquiries regarding appointments and make necessary amendments. Providing advice and guidance to patients, patients relatives, staff and other healthcare colleagues on appointments and other Trust Services.To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Job description Job responsibilities Using Cerner/SSC to update patient details and register patient attendance.To follow necessary procedures to ensure clinical / nursing staff are aware of the patients arrival. Patients will be directed to the correct waiting area by reception staff.Ensure all appointments are in the correct episodes and make corrections if necessary.Escalate to services where outcomes & attendances have not been recorded.To deal appropriately, calmly, and courteously with telephone enquiries regarding appointments and make necessary amendments. Providing advice and guidance to patients, patients relatives, staff and other healthcare colleagues on appointments and other Trust Services.To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Person Specification

Qualifications

Essential

• Educated to GCSE 'C' standard, or equivalent, including English and Maths.

Experience

Essential

• Administration / Reception experience. Customer Service experience. oTelephone and face-to-face contact with clients and other people at all levels.

Desirable

• oExperience of working within the NHS or other Health industries.

Attitude, Behaviour and Values

Essential

• Customer service focus. Always puts patients first. Willing and able to take personal responsibility. Demonstrates passion for excellence. Supports and promotes equality and diversity

Skills

Essential

• oFamiliar with Microsoft Office. Excellent communication skills. Ability to empathise and reassure patients. Problem solving and initiative. Calm, confident and able to work well under pressure.

Desirable

• Experience of Trust IT systems (e.g. Cerner/Millennium, Evolve, DictateIT)

Person Specification Qualifications Essential Educated to GCSE 'C' standard, or equivalent, including English and Maths. Experience Essential Administration / Reception experience. Customer Service experience. oTelephone and face-to-face contact with clients and other people at all levels. Desirable oExperience of working within the NHS or other Health industries. Attitude, Behaviour and Values Essential Customer service focus. Always puts patients first. Willing and able to take personal responsibility. Demonstrates passion for excellence. Supports and promotes equality and diversity Skills Essential oFamiliar with Microsoft Office. Excellent communication skills. Ability to empathise and reassure patients. Problem solving and initiative. Calm, confident and able to work well under pressure. Desirable Experience of Trust IT systems (e.g. Cerner/Millennium, Evolve, DictateIT)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St. Peter's Hospital

Guildford Road

Chertsey, Surrey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job summary

Reporting to the Operations & Workforce Manager, GP Administration Assistant's primary role will be supporting the Triage Team. This role will also be responsible for providing structured, cross organisational support to different teams when necessary to ensure continuity and consistency in workflow delivery. The job holder will involve working at both Christchurch and Willow Surgeries.

A minimum of 25 hours per week is required.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, you are encouraged to submit your application as early as possible.

Please note that previous applicants need not apply again.

Main duties of the job

• Post holders will need to be highly organised, with an ability to manage multiple duties within our various practice administration teams.
• Weekly work shift patterns will be provided, however, the post holder must be flexible in their approach as these may change, depending on daily staffing levels.
• Post holders will be required to cover short-term and long-term absence such as sickness, annual leave, maternity/paternity leave. A high level of flexibility and commitment to supporting all teams is essential.
• A minimum of 25 hours per week is required, with an understanding that additional hours may be required on occasion.
• Due to the wide scope of the role, responsibilities will change as knowledge and comprehension develops. Postholders are expected to develop their skills and understanding, with the long-term goal of fulfilling all responsibilities within each of the areas mentioned below.

About us

At Downend Health Group, our team and their wellbeing are some of our key priorities. The organisation has grown from humble beginnings with a skeleton staff, to a workforce of over 100 employees, providing services from two purpose-built surgeries.

We are here to look after you as much as we are able. We have a range of policies to help staff from a Menopause Policy to resources on Mental Wellbeing. We also understand that flexibility is key to a successful work- life balance and where possible, we offer flexibility in working patterns to accommodate your needs.

Downend Health Group know that all work and no play isn't great for anyone - we hold social gatherings, we run sweepstakes on sporting events and deliver a monthly reward scheme that recognises employees who have gone the extra mile. We value you and your commitment to the practice and like to recognise this with small tokens of appreciation.

Our recruitment process is fast and friendly, at interview we offer a relaxed approach which we think is the best environment for you to learn a little about us and where we can get to know you. We wont keep you waiting long on our decision either and will respond to you as quickly as possible. We welcome applications for our non-clinical roles no matter what your career background. Our workforce team is built around common goals and values, and empathy and patience are key attributes, we also value your life skills which we believe are transferable to our workplace.

Details

Date posted

16 October 2026

Pay scheme

Other

Salary

£12.71 an hour NMW criteria applies

Contract

Permanent

Working pattern

Part-time

Reference number

A4258-26-0013

Job locations

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

The Christchurch Surgery

North Street

Downend

Bristol

BS16 5SG

United Kingdom

Job description

Job responsibilities

Job Title: General Practice Administration Assistant (Triage Team)

Main Purpose of the role:With the primary role in the Triage Team, the General Practice Administration Assistant is required to provide cross organisational support to the different teams within the practice:

Requirements of the role

• Resilience and an ability to work collaboratively with multiple teams.
• Potential to grasp different work processes and concepts quickly.
• Adaptable to ever changing work environments and work streams.
• Able to act on own initiative and be both self-directed and motivated.
• To have an excellent, positive customer service mindset.
• Very good IT skills and a thorough understanding of Microsoft Office.
• High level of literacy, with excellent verbal and written communication skills.
• To have an understanding, acceptance and adherence to the need for strict confidentiality and clinical governance.
• A flexible approach to work pattern and to increase working hours when the demand arises, such as holiday and/or sickness absence.
• To ensure own statutory & mandatory training records are up to date within Teamnet and in accordance with Practice requirements.

Main Duties of the role:

The General Practice Administration Assistant will be supported by the Operations & Workforce Manager. The General Practice Administration Assistant is responsible for providing structured, cross organisational support to different teams:

Triage Team

Core responsibilities:

• Using Sentiers, a Care navigation system tailored to this practice, to triage appointment requests ensuring appointments are allocated in order of clinical priority
• Saving those requests into patient health records (EMIS)
• Submitting Klinik requests for those patients who require our assistance to do so
• Allocating appointments and advising patients via various methods of digital media
• Community healthcare referrals
• Sending self-help links and wellbeing information to patients
• Identifying the need for prior nursing appointments, ensuring clinicians have all the information required
• Co-ordinating translation services
• Directing administration enquiries
• Forwarding nursing appointment requests
• Rebooking Clinical Appointments due to unscheduled absences
• Any other duties as required to maintain optimum workflow within the Triage team.

Patient Assistant Team

Core responsibilities:

• Meeting, greeting and signposting patients
• Assisting patients with queries including temporary registrations, changes of personal details, proxy and DCR access, medication queries, samples, requests for private work, letter collections
• Opening and closing of the practice, following internal protocols
• Updating patient records with non-clinical information using EMIS, Docman and AccuRx
• Assisting patients with the NHS App and the Klinik appointment system
• Offering chaperone assistance
• Booking nurse appointments
• Cancelling & re-booking appointments
• Calmly and empathetically addressing patient frustrations to prevent escalation and formal complaints
• Any other duties as required to maintain optimum workflow within the Patient Assistant team.

Information Governance

Core responsibilities:

• Managing SARS requests and sending letters to patients
• Managing patient consent and sending letters to patients
• Logging information requests in a manual folder and within a master spreadsheet
• Using the IGPR electronic platform for records requests
• Sourcing patient paper records from both surgeries
• Photocopying paper records for SARS requests
• Any other duties as required to maintain optimum workflow relating to information governance and requests for patient information.

Administration Team

Core responsibilities:

• EMIS document workflow
• Temporary patient registration workflow management via the Portal
• New patient registration workflow
• Detailed coded records
• Proxy access
• Child Health and immunisation workflow
• Distribution of unmatched lab reports
• Mammogram coding
• Baby blood spots
• Diabetic eye screening workflow
• Opening & distributing post
• Any other duties as required to maintain optimum workflow within the administration team.

Medical Secretary Team

Core responsibilities:

• Audio Typing using Lexicom Transcribe
• E-referrals and advice & guidance letters
• EMIS task workflow
• Docman task workflow
• NHS mail workflow
• Telephone queries with external health providers
• Minute taking
• Any other duties as required to maintain optimum workflow within the medical secretarial team.

Practice Expectations:

• Ensuring high levels of attention to detail and accuracy with regards to the completion of all necessary documentation associated with the role
• Maintaining effective liaison with other staff and/or agencies concerned with patient care, and with all other disciplines within the practice, with appropriate regard to confidentiality
• Working co-operatively within teams and respecting the skills, expertise and contributions of your colleagues
• Respecting leadership and management direction at all levels
• Communicating effectively with all members of Downend Health Group, patients and external agencies.
• Collecting data, preparing reports and undertaking research as required
• Efficiently use IT platforms to support your role
• Ensuring the rules of GDPR, Caldicott, Freedom of Information Act and those issued by the NHS and CCG are understood and fully implemented
• Supporting in the planning and co-ordination of practice targets including work streams such as Quality and Outcomes Framework (QOF); Enhanced Services; Care Quality Commission (CQC) etc;
• Demonstrating a personal and professional commitment to equality and diversity

• Ensuring skills and knowledge remain up to date by taking part in appropriate learning activities that maintain and develop your competence and performance

Notice

This job description sets out the duties which this role normally entails. The job holder should understand that the job title and job description may be amended by the employer, and that he/she/they may be called upon to carry out additional or other duties as may reasonably be required by the Practice. The nature of our business means that the job holder must be flexible in his/her/their approach to the work, in order, to provide service to patients.

Job description Job responsibilities Job Title: General Practice Administration Assistant (Triage Team)Main Purpose of the role:With the primary role in the Triage Team, the General Practice Administration Assistant is required to provide cross organisational support to the different teams within the practice: Requirements of the roleResilience and an ability to work collaboratively with multiple teams. Potential to grasp different work processes and concepts quickly. Adaptable to ever changing work environments and work streams. Able to act on own initiative and be both self-directed and motivated. To have an excellent, positive customer service mindset. Very good IT skills and a thorough understanding of Microsoft Office. High level of literacy, with excellent verbal and written communication skills. To have an understanding, acceptance and adherence to the need for strict confidentiality and clinical governance. A flexible approach to work pattern and to increase working hours when the demand arises, such as holiday and/or sickness absence. To ensure own statutory & mandatory training records are up to date within Teamnet and in accordance with Practice requirements. Main Duties of the role:The General Practice Administration Assistant will be supported by the Operations & Workforce Manager. The General Practice Administration Assistant is responsible for providing structured, cross organisational support to different teams:Triage TeamCore responsibilities:Using Sentiers, a Care navigation system tailored to this practice, to triage appointment requests ensuring appointments are allocated in order of clinical priority Saving those requests into patient health records (EMIS) Submitting Klinik requests for those patients who require our assistance to do so Allocating appointments and advising patients via various methods of digital media Community healthcare referrals Sending self-help links and wellbeing information to patients Identifying the need for prior nursing appointments, ensuring clinicians have all the information required Co-ordinating translation services Directing administration enquiries Forwarding nursing appointment requests Rebooking Clinical Appointments due to unscheduled absences Any other duties as required to maintain optimum workflow within the Triage team.Patient Assistant TeamCore responsibilities:Meeting, greeting and signposting patients Assisting patients with queries including temporary registrations, changes of personal details, proxy and DCR access, medication queries, samples, requests for private work, letter collections Opening and closing of the practice, following internal protocols Updating patient records with non-clinical information using EMIS, Docman and AccuRx Assisting patients with the NHS App and the Klinik appointment system Offering chaperone assistance Booking nurse appointments Cancelling & re-booking appointments Calmly and empathetically addressing patient frustrations to prevent escalation and formal complaints Any other duties as required to maintain optimum workflow within the Patient Assistant team.Information GovernanceCore responsibilities:Managing SARS requests and sending letters to patients Managing patient consent and sending letters to patients Logging information requests in a manual folder and within a master spreadsheet Using the IGPR electronic platform for records requests Sourcing patient paper records from both surgeries Photocopying paper records for SARS requests Any other duties as required to maintain optimum workflow relating to information governance and requests for patient information.Administration TeamCore responsibilities: EMIS document workflow Temporary patient registration workflow management via the Portal New patient registration workflow Detailed coded records Proxy access Child Health and immunisation workflow Distribution of unmatched lab reports Mammogram coding Baby blood spots Diabetic eye screening workflow Opening & distributing post Any other duties as required to maintain optimum workflow within the administration team. Medical Secretary TeamCore responsibilities: Audio Typing using Lexicom Transcribe E-referrals and advice & guidance letters EMIS task workflow Docman task workflow NHS mail workflow Telephone queries with external health providers Minute taking Any other duties as required to maintain optimum workflow within the medical secretarial team. Practice Expectations:Ensuring high levels of attention to detail and accuracy with regards to the completion of all necessary documentation associated with the role Maintaining effective liaison with other staff and/or agencies concerned with patient care, and with all other disciplines within the practice, with appropriate regard to confidentiality Working co-operatively within teams and respecting the skills, expertise and contributions of your colleagues Respecting leadership and management direction at all levels Communicating effectively with all members of Downend Health Group, patients and external agencies. Collecting data, preparing reports and undertaking research as required Efficiently use IT platforms to support your role Ensuring the rules of GDPR, Caldicott, Freedom of Information Act and those issued by the NHS and CCG are understood and fully implemented Supporting in the planning and co-ordination of practice targets including work streams such as Quality and Outcomes Framework (QOF); Enhanced Services; Care Quality Commission (CQC) etc; Demonstrating a personal and professional commitment to equality and diversityEnsuring skills and knowledge remain up to date by taking part in appropriate learning activities that maintain and develop your competence and performance NoticeThis job description sets out the duties which this role normally entails. The job holder should understand that the job title and job description may be amended by the employer, and that he/she/they may be called upon to carry out additional or other duties as may reasonably be required by the Practice. The nature of our business means that the job holder must be flexible in his/her/their approach to the work, in order, to provide service to patients.

Person Specification

Qualifications

Essential

• GCSE qualification in Maths and English

Person Specification Qualifications Essential GCSE qualification in Maths and English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)

Job summary

Hatton ward is a busy surgical admission ward with patients from Urology, General surgery and ENT.

We are a friendly team and the Housekeeper is an important role. The successful candidate will be responsible for ordering and managing stock and Stationary and maintain a clean working environment

There is a requirement to support with answering the ward telephone during ward rounds, use Integra for ordering, and maintain compliance: for example oxygen and suction checking, PAT test dates , commode leaning and maintaining a clean ward.

Hatton ward is audited for cleaning, nursing and estates Issue which the Housekeeper is involved in resolving the issues raised.

There is also some admin duties involving Lorenzo.

If you would like a dynamic role on a busy surgical ward please get in touch , for more information talk to ward manager (Lindsay Clarkson) or Clinical sister (Amy Brown).

Main duties of the job

To support nursing staff in the delivery and co-ordination of patient requirements. The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patient.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

203-EM902

Job locations

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Job description

Job responsibilities

Key Result Areas:

MEETING NUTRITIONAL REQUIREMENTS

To assist patients to order food that meets their dietary requirements.

To ensure dietary supplements are well stocked and are in date/stock rotated.

To receive the meal trolley when it arrives on the ward.

To serve meals in a timely manner in conjunction with nursing staff.

To ensure patients have the assistance they require to eat and drink e.g. feeding, cutting up food, placing food within reach.

To ensure new starters/temporary staff allocated to the area are aware of the Red Tray scheme and how it operates.

In conjunction with nurses, monitor dietary intake as appropriate and maintain nutrition charts.

To promote a pleasant environment for eating, i.e. remove clutter from tables.

To take responsibility for the ward pantry, ensuring it is clean at all times i.e. discard out of date food, stock rotation.

To ensure temperature of ward fridge is monitored as per trust policy.

To ensure food in fridge is labeled and stored correctly.

To ensure adherence to the protected meal time policy.

To take responsibility for the drug and staff fridge, i.e. disregard out of date and discharged patients drugs and out of date food

MAINTAINING THE ENVIRONMENT

To establish a pleasant and welcoming atmosphere to patients, visitors and staff.

To carry out monitoring of service delivery related to cleaning, food, linen and the environment at agreed frequencies.

To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet.

To monitor response times for maintenance and repairs and report any issues to the Ward Manager.

To ensure patients lockers and bed side tables are kept clean and tidy.

To maintain the cleanliness of all nursing equipment and trolleys.

To clean and restock patients drinks trolley.

To liase with staff following the discharge of a patient regarding cleaning the bed area in preparation for the new patient.

To ensure that alcohol gel dispensers are cleaned and replenished.

To keep the sluice tidy and clean.

Work in conjunction with the cleaning team, particularly on floor cleaning day, to supervise the movement of patients and assist the team by advising which equipment can be moved/unplugged etc. and to ensure the activities are carried out safely and in a dignified manner.

GENERAL

To ensure personal privacy, dignity and confidentiality is maintained.

To ensure commodes are cleaned on a regular basis

To assist with bed making.

To file patients records in the absence of the Ward Aide.

To receive and welcome visitors.

To respond to telephone calls in a courteous manner.

To receive and pass on information to others, maintaining confidentiality.

To ensure the cost effective use of resources.

To respond to patients concerns through communication with nursing staff.

To respond to emergencies as appropriate.

To maintain effective working relationships.

To promote effective communication with patients, colleagues, other health care staff and visitors to the trust.

Maintain a professional image at all times.

To assist with the printing of labels, ordering of notes and admission of patients using the trust computer system.

TRAINING AND EDUCATION ROLE

Undertake appropriate training for specific tasks delegated by the Ward Manager, at all times working within Trust Policies.

The post holder will acknowledge their limitations in relation to any delegated task that they do not feel competent to perform..

Job description Job responsibilities Key Result Areas: MEETING NUTRITIONAL REQUIREMENTS To assist patients to order food that meets their dietary requirements. To ensure dietary supplements are well stocked and are in date/stock rotated. To receive the meal trolley when it arrives on the ward. To serve meals in a timely manner in conjunction with nursing staff. To ensure patients have the assistance they require to eat and drink e.g. feeding, cutting up food, placing food within reach. To ensure new starters/temporary staff allocated to the area are aware of the Red Tray scheme and how it operates. In conjunction with nurses, monitor dietary intake as appropriate and maintain nutrition charts. To promote a pleasant environment for eating, i.e. remove clutter from tables. To take responsibility for the ward pantry, ensuring it is clean at all times i.e. discard out of date food, stock rotation. To ensure temperature of ward fridge is monitored as per trust policy. To ensure food in fridge is labeled and stored correctly. To ensure adherence to the protected meal time policy. To take responsibility for the drug and staff fridge, i.e. disregard out of date and discharged patients drugs and out of date food MAINTAINING THE ENVIRONMENT To establish a pleasant and welcoming atmosphere to patients, visitors and staff. To carry out monitoring of service delivery related to cleaning, food, linen and the environment at agreed frequencies. To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner via the intranet. To monitor response times for maintenance and repairs and report any issues to the Ward Manager. To ensure patients lockers and bed side tables are kept clean and tidy. To maintain the cleanliness of all nursing equipment and trolleys. To clean and restock patients drinks trolley. To liase with staff following the discharge of a patient regarding cleaning the bed area in preparation for the new patient. To ensure that alcohol gel dispensers are cleaned and replenished. To keep the sluice tidy and clean. Work in conjunction with the cleaning team, particularly on floor cleaning day, to supervise the movement of patients and assist the team by advising which equipment can be moved/unplugged etc. and to ensure the activities are carried out safely and in a dignified manner. GENERAL To ensure personal privacy, dignity and confidentiality is maintained. To ensure commodes are cleaned on a regular basis To assist with bed making. To file patients records in the absence of the Ward Aide. To receive and welcome visitors. To respond to telephone calls in a courteous manner. To receive and pass on information to others, maintaining confidentiality. To ensure the cost effective use of resources. To respond to patients concerns through communication with nursing staff. To respond to emergencies as appropriate. To maintain effective working relationships. To promote effective communication with patients, colleagues, other health care staff and visitors to the trust. Maintain a professional image at all times. To assist with the printing of labels, ordering of notes and admission of patients using the trust computer system. TRAINING AND EDUCATION ROLE Undertake appropriate training for specific tasks delegated by the Ward Manager, at all times working within Trust Policies. The post holder will acknowledge their limitations in relation to any delegated task that they do not feel competent to perform..

Person Specification

Qualifications

Essential

• Literacy and Numeracy Skills
• 4 GCSEs or equivalent

Desirable

• IT Skills
• Customer Care Course
• Basic Food Hygiene

Experience

Essential

• Experience in dealing with the general public

Desirable

• Clerical Experience
• Previous experience of stock ordering
• An understanding of the NHS

Skills

Essential

• Awareness of patient confidentiality
• Able to manager time effectively
• Good communication and written skills
• Awareness of housekeeping in a health care setting
• Good organisational skills

Personal Qualities

Essential

• Able to work as an effective team member
• Able to express self clearly and confidently - verbal and written
• Able to adapt to changing circumstances
• Able to achieve personal objectives
• Ability to work independently and prioritise workload

Other Job requirements

Essential

• Flexible - can work shifts and weekends
• Able to change duties at short notice

Desirable

• Aware of current NHS issues and priorities

Person Specification Qualifications Essential Literacy and Numeracy Skills 4 GCSEs or equivalent Desirable IT Skills Customer Care Course Basic Food Hygiene Experience Essential Experience in dealing with the general public Desirable Clerical Experience Previous experience of stock ordering An understanding of the NHS Skills Essential Awareness of patient confidentiality Able to manager time effectively Good communication and written skills Awareness of housekeeping in a health care setting Good organisational skills Personal Qualities Essential Able to work as an effective team member Able to express self clearly and confidently - verbal and written Able to adapt to changing circumstances Able to achieve personal objectives Ability to work independently and prioritise workload Other Job requirements Essential Flexible - can work shifts and weekends Able to change duties at short notice Desirable Aware of current NHS issues and priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job summary

The role has become available due to retirement and development of our management team and structure.

We are looking for an innovative, self motivated individual to joining our team. We are looking for somebody to manage our Care Navigator team across two sites on a day to day basis and provide extensive training and support as we have to respond to an ever changing environment.

This role would suit somebody looking to take the next step in their career from a supervisory role to a managerial role.

Horton Park Medical Practice is an inner city practice looking after around 15,600 patients with a rich and diverse population.

Pay will be aligned to Agenda for change Band 5

Main duties of the job

Job Summary

• The Patient Services Manager will focus on managing and developing the Care Navigator team to deliver an effective and courteous health care service to all patients and they will support clinicians by providing first class customer and administration service within reception.

• To be responsible for the management of care navigator activity on a day to day basis and ensure that staff work according to practice policies and procedures.

• To monitor and pro-actively manage the systems and processes associated with daily demand to help the Practice maximise efficiency and improve patient care.

• To manage change in a positive way through communicating effectively with team members, providing appropriate training according to the needs of each staff member

• To be an active member of the management team; problem solving and striving to improve our services in an ever changing NHS

About us

Why join our team?

• Be part of a practice where equity in workload matters for all
• Be part of a practice that doesnt have a hierarchical structure
• Be part of a practice that cares not only about patients but is supportive to all staff
• Be part of forward thinking Primary Care Network - Five Parks PCN (The Ridge, Parklands, Horton Park, Wibsey & Queensbury)

• We align to the agenda for change pay scale
• NHS Pension Scheme
• Generous annual leave
• Paid break/lunchtimes

Job summary

Are you an experienced Practice Nurse who is passionate about delivering high-quality, patient-centred care and supporting people to live healthier lives?

At One Medical Group, we are looking for an experienced and motivated Practice Nurse to join our team in Milton Keynes. You will work across our three GP practices: Whitehouse Surgery, Brooklands Health Centre and Neath Hill Health Centre, with your main base at Whitehouse Surgery.

Main duties of the job

• Long-Term Condition Management: Assessing, planning and reviewing individualised care for patients with long-term conditions, supporting ongoing monitoring and effective self-management.
• Health Promotion & Prevention: Providing health education, lifestyle advice, screening and preventative interventions to help patients maintain and improve their health.
• Vaccinations & Immunisations: Delivering adult and childhood vaccination and immunisation programmes, as well as travel health advice and vaccinations where appropriate.
• Cervical Cytology & Women's Health: Undertaking cervical cytology consultations in line with the national cervical screening programme and providing contraception and sexual health advice within your competencies.
• Wound Care: Assessing and managing uncomplicated wounds using evidence-based practice.
• Patient Assessment: Assessing and prioritising patients presenting with routine, urgent or emergency needs and responding appropriately within your scope of practice.
• Safeguarding: Recognising and responding appropriately to safeguarding concerns involving children and vulnerable adults.
• Quality & Governance: Maintaining accurate clinical records and contributing to QOF, enhanced services, clinical audit, incident reviews, peer review and continuous improvement.
• Collaborative Working: Working closely with colleagues across the multidisciplinary team to provide safe, coordinated and patient-centred care.

About us

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof. We believe the best places to work are created by people who genuinely love what they do and celebrate each other's success.

Our culture combines national ambition with genuine family heart, with a workplace rooted in trust, empowerment and collaboration. Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and wellbeing of the communities we serve.

Details

Date posted

16 October 2026

Pay scheme

Other

Salary

£17 to £23 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

REQ000049

Job locations

Dorset Way

Milton Keynes

MK8 1EQ

United Kingdom

Job description

Job responsibilities

As Practice Nurse, you'll deliver high-quality, evidence-based nursing care to patients across our Milton Keynes practices, provide a broad range of services, including long-term condition management, health promotion, immunisations, wound care and cervical cytology.

Working closely with our multidisciplinary teams, you'll play an important role in supporting patients to manage their health and wellbeing while contributing to the delivery of safe, effective and evidence-based care across our Milton Keynes practices.

What We Are Looking For

We're looking for an experienced Practice Nurse who is confident delivering a broad range of nursing services within primary care. You'll be someone who is committed to delivering safe, compassionate and high-quality care and enjoys working collaboratively to make a positive difference to patients and the communities we serve.

What We Offer

• Salary: £17 - £23 per hour dependent on experience
• Hours: full-time (40 hours) or part-time can be agreed
• Annual Leave: 25 days plus Bank Holidays (pro-rata) to increase with the length of service, plus an extra day of leave awarded for every year of service.
• NHS Pension
• Work-Life Balance: Supportive working environment alongside enhanced Maternity, Paternity and Adoption Pay.
• Health & Benefits: 24/7 confidential mental health support via Health Assured EAP, Eye Care vouchers, Cycle to Work scheme and OMG's 'Refer a Friend' cash bonus scheme.
• Development: Opportunities to develop your skills and career within a growing healthcare organisation.

Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise and leadership development.

Ready to Make a Difference?

If you're an experienced Practice Nurse looking for a varied role where you can deliver high-quality care and make a real difference to patients across our Milton Keynes communities, we'd love to hear from you.

One Medical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please contact .

Job description Job responsibilities As Practice Nurse, you'll deliver high-quality, evidence-based nursing care to patients across our Milton Keynes practices, provide a broad range of services, including long-term condition management, health promotion, immunisations, wound care and cervical cytology. Working closely with our multidisciplinary teams, you'll play an important role in supporting patients to manage their health and wellbeing while contributing to the delivery of safe, effective and evidence-based care across our Milton Keynes practices.What We Are Looking ForWe're looking for an experienced Practice Nurse who is confident delivering a broad range of nursing services within primary care. You'll be someone who is committed to delivering safe, compassionate and high-quality care and enjoys working collaboratively to make a positive difference to patients and the communities we serve.What We OfferSalary: £17 - £23 per hour dependent on experienceHours: full-time (40 hours) or part-time can be agreedAnnual Leave: 25 days plus Bank Holidays (pro-rata) to increase with the length of service, plus an extra day of leave awarded for every year of service.NHS PensionWork-Life Balance: Supportive working environment alongside enhanced Maternity, Paternity and Adoption Pay.Health & Benefits: 24/7 confidential mental health support via Health Assured EAP, Eye Care vouchers, Cycle to Work scheme and OMG's 'Refer a Friend' cash bonus scheme.Development: Opportunities to develop your skills and career within a growing healthcare organisation. Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise and leadership development.Ready to Make a Difference?If you're an experienced Practice Nurse looking for a varied role where you can deliver high-quality care and make a real difference to patients across our Milton Keynes communities, we'd love to hear from you.One Medical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please contact .

Person Specification

Qualifications

Essential

• Current NMC registration as a Registered Nurse.
• A degree in Nursing.

Desirable

• A Long-Term Condition Diploma and evidence of ongoing Continuing Professional Development (CPD)

Experience

Essential

• Substantial experience working as a Practice Nurse.
• Experience delivering vaccination and immunisation programmes

Skills and Knowledge

Essential

• Knowledge of NICE guidance, National Service Frameworks and evidence-based practice.
• A good understanding of QOF and enhanced services.
• Knowledge and understanding of safeguarding requirements for children and vulnerable adults.
• The ability to maintain accurate, contemporaneous clinical records.
• The ability to prioritise your workload and work effectively as part of a multidisciplinary team.
• A commitment to clinical governance, quality improvement and ongoing professional development.

Person Specification Qualifications Essential Current NMC registration as a Registered Nurse. A degree in Nursing. Desirable A Long-Term Condition Diploma and evidence of ongoing Continuing Professional Development (CPD) Experience Essential Substantial experience working as a Practice Nurse. Experience delivering vaccination and immunisation programmes Skills and Knowledge Essential Knowledge of NICE guidance, National Service Frameworks and evidence-based practice. A good understanding of QOF and enhanced services. Knowledge and understanding of safeguarding requirements for children and vulnerable adults. The ability to maintain accurate, contemporaneous clinical records. The ability to prioritise your workload and work effectively as part of a multidisciplinary team. A commitment to clinical governance, quality improvement and ongoing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

OneMedicalGroup

Address

Dorset Way

Milton Keynes

MK8 1EQ

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

OneMedicalGroup

Address

Dorset Way

Milton Keynes

MK8 1EQ

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Job summary

We are looking for a part time Practice Nurse (24 hours over 3 days) to join our team at Bridge End Surgery

Main duties of the job

To provide and maintain a high standard of nursing care for patients, as well as providing nursing assistance to the doctors and other members of the Primary Healthcare Team.

About us

Bridge End Surgery is a friendly, high performing, well respected GP Practice, dedicated to providing the best possible healthcare for our patients.

Job summary

As a practice we have a treatment room team and you will work alongside, the practice nurses and healthcare assistants, delivering key care in-line with your scope of practice.

You will work as a flexible member of the team and report to the Business Partner and Senior Partner.

An excellent working knowledge of general practice is required. A good working knowledge of SystmOne and Microsoft applications, however additional training can be provided.

The position is suitable for someone who is able to work on their own initiative, problem solve effectively, be self-sufficient and manage their own workload effectively with minimal supervision.

Main duties of the job

Depending on your experience and training main duties could include:-

Diabetic Foot Checks

Ear Syringing

ECGs

FeNo

NHS Health Checks

Phlebotomy including INRs

Removal of Sutures

Wound care

About us

Castle Medical Group is located in the market town of Ashby de la Zouch with a patient population of 18,100.

We offer a wide range of services for our patients whether this be face to face, telephone, online or video. We pride ourselves on delivering good quality patient focused care.

Our practice premises have good modern facilities including a minor surgery suite and ample car parking.

The practice is well led with a friendly and supportive team. Our clinical team has a wide skill mix including 6 partners, salaried GPs, ANPs, paramedics, pharmacist, nurses, HCAs, phlebotomist and mental health practitioner.

Our clinical team is supported by an extensive and experienced management, patient services and administration team.

We are a training practice, keen to share our knowledge and support our team to develop. Peer support is available.

We are an active member of our Primary Care Network working alongside our fellow practices.

Details

Date posted

16 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A3969-26-0001

Job locations

Ascebi House

118 Burton Road

Ashby de la Zouch

LE65 2LP

United Kingdom

Job description

Job responsibilities

• Undertaking venepuncture, correctly labelling samples and preparing samples ready for collection by the path lab.
• Undertaking other diagnostic tests (if trained) e.g. ECG, FeNo, Spirometry.
• Completing NHS health checks with eligible patients.
• Wound care and dressing wounds inline with practice plan and Leicester, Leicestershire and Rutland formulary/guidelines, and removing sutures/clips.

Meetings/Training

• Meetings attend and participate in relevant practice meetings, e.g. treatment room meeting, all staff training.
• Training take part in mandatory training and job related continued professional development.

Procedural

• Anaphylaxis to recognise and manage this, in line with UK Resuscitation Council guidelines.
• Cardio-pulmonary resuscitation be able to perform this and the correct use of a defibrillator.
• Infection protection and control maintain effect infection control measures in-line with the practices policy.
• Learning events raise any items you feel the practice needs to learn form.
• Stock maintain adequate stock within the treatment room and assist with keeping this re-stocked.

This list is not exhaustive but intended as a guide and the post-holder will be expected to be flexible and undertake any additional tasks requested.

Job description Job responsibilities Undertaking venepuncture, correctly labelling samples and preparing samples ready for collection by the path lab.Undertaking other diagnostic tests (if trained) e.g. ECG, FeNo, Spirometry.Completing NHS health checks with eligible patients.Wound care and dressing wounds inline with practice plan and Leicester, Leicestershire and Rutland formulary/guidelines, and removing sutures/clips. Meetings/Training Meetings attend and participate in relevant practice meetings, e.g. treatment room meeting, all staff training. Training take part in mandatory training and job related continued professional development.ProceduralAnaphylaxis to recognise and manage this, in line with UK Resuscitation Council guidelines. Cardio-pulmonary resuscitation be able to perform this and the correct use of a defibrillator. Infection protection and control maintain effect infection control measures in-line with the practices policy. Learning events raise any items you feel the practice needs to learn form. Stock maintain adequate stock within the treatment room and assist with keeping this re-stocked. This list is not exhaustive but intended as a guide and the post-holder will be expected to be flexible and undertake any additional tasks requested.

Person Specification

Knowledge and SKills

Essential

• Experience of working in primary care or similar healthcare setting
• Good communication skills

Experience

Essential

• Experience of working within a nursing team
• Experience of working in or with primary care

Desirable

• Experience of using SystmOne and Microsoft Applications

Person Specification Knowledge and SKills Essential Experience of working in primary care or similar healthcare setting Good communication skills Experience Essential Experience of working within a nursing team Experience of working in or with primary care Desirable Experience of using SystmOne and Microsoft Applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Castle Medical Group

Address

Ascebi House

118 Burton Road

Ashby de la Zouch

LE65 2LP

United Kingdom

Employer's website

https://castlemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Castle Medical Group

Address

Ascebi House

118 Burton Road

Ashby de la Zouch

LE65 2LP

United Kingdom

Employer's website

https://castlemedicalgroup.co.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced and motivated senior nurse to join our specialist Pelvic Floor and Functional Bowel Disorders Service. You will play a key role in assessing, diagnosing and managing patients with functional bowel disorders, delivering expert, patient-centred care that improves outcomes and quality of life.

Working alongside the colorectal specialist team and a Specialist Pelvic Health Physiotherapist, you will provide evidence-based bowel and pelvic floor rehabilitation within a supportive multidisciplinary environment. The role offers a high degree of autonomous practice, undertaking advanced clinical assessment, decision-making and conservative management within agreed protocols.

You will provide leadership within specialist clinics and contribute to service development, quality improvement, governance and pathway redesign. As an integral member of the multidisciplinary team, you will work collaboratively to ensure high-quality, seamless care for patients with complex pelvic floor and bowel conditions.

The service receives referrals from Colorectal Surgery and Gastroenterology and works closely with Dietetics, IBD, Gynaecology, Urology, Community Continence Services and other specialist pelvic health teams. This is an excellent opportunity to develop advanced specialist expertise, help shape future services and make a meaningful difference to patients living with pelvic floor and functional bowel disorders.

Main duties of the job

• As a Colorectal Advanced Nurse, you will be an autonomous specialist practitioner within our Pelvic Floor and Functional Bowel Disorders Service, delivering expert assessment, treatment and ongoing management for patients with complex functional bowel conditions. Working within the boundaries of your expertise, you will manage a specialist caseload and provide evidence-based, patient-centred care that supports improved outcomes and quality of life.
• You will work closely with an experienced Specialist Pelvic Health Physiotherapist and as an integral member of a dynamic multidisciplinary team, delivering coordinated care across the pelvic floor pathway. The role requires highly developed communication skills to support complex clinical decision-making, patient education, treatment planning and long-term self-management.
• In addition to your clinical responsibilities, you will contribute to service development, audit, quality improvement and clinical governance activities, helping to shape and enhance the future delivery of pelvic floor and functional bowel services. You will also play an important role in educating and supporting colleagues, patients and carers, sharing specialist knowledge and promoting best practice across the wider healthcare system.
• Based within our Colorectal Department, this is an excellent opportunity to join a supportive and forward-thinking team committed to delivering high-quality, compassionate and innovative care across the colorectal pathway.

About us

Why Work With Us

Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.

Job summary

Role: Registered Nurse - 12 Month Maternity Leave Cover Location: Ground Floor, Acorn House, 1 Bridgewater Road, Worcester, WR4 9FQ This role will be based within our Worcester Hospital cluster, which involves working across multiple sites. Hours: Full-time, temporary position, 37.5 hours per week, working 4 days out of 6, from 7:30 AM to 5:30 PM Salary: £33,188 - £35,647

Main duties of the job

Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UKs largest provider of NHS cataract surgery, were experts at what we do, and thats evidenced in the five-star feedback we receive from our patients. Joining us as a Registered General Nurse you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible. All of SpaMedicas hospitals inspected by the CQC have been rated as Good or Outstanding.

About us

SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. We believe in giving people the best advice and choices to help improve their vision and pride ourselves on providing a high standard of patient care. We are privileged to be able to support the thousands of patients that come to SpaMedica, and we are dedicated to growing our reach across the UK, drastically reducing NHS cataract surgery waiting times, delivering the highest quality care, and supporting thousands of patients to achieve better vision. Beyond cataract surgery, other NHS ophthalmology services offered include treatments forAge-Related Macular Degeneration (AMD) and Posterior Capsule Opacification (PCO), which is treated through a procedure known as YAG laser capsulotomy.

Details

Date posted

16 October 2026

Pay scheme

Other

Salary

£33,188 to £35,647 a year

Contract

Permanent

Working pattern

Full-time

Reference number

003541

Job locations

Ground Floor, Acorn House

1 Bridgewater Road

Worcester

Worcestershire

WR4 9FQ

United Kingdom

Job description

Job responsibilities

Responsibilities of the Registered General Nurse:

• Administer drugs in accordance to the NMC guidelines for the safe and secure handling of medicines.
• Undertake all care for patients whilst in the hospital including diagnostic tests and post-operative care.
• Assist with stock control, ensuring realistic par levels are maintained and all items are readily available.
• To ensure patient confidentiality at all times in accordance with the Data Protection Act and GDPR laws.
• Provide support and mentorship to colleagues and new staff.
• Admission and discharge of patients on a theatre day.

We’re proud to be Investors In People Platinum Accredited which puts us in the top 7% of IIP organisations.

We are rated a great place to work and hold awards for GPTW Best Workplaces for Development, Women and Wellbeing.

SpaMedica benefits:

• 25 days holiday (increasing with length of service) + Bank Holidays

• Discretionary Performance bonuses awarded twice a year; Company performance bonus Personal performance bonus
• Professional membership fee reimbursement
• Enhanced Maternity & Adoption pay
• Free uniform
• Free flu vaccinations and DBS
• Reimbursement for eye tests and glasses (up to £75)
• Eligibility for Bluelight card
• Continuous training and development (apprenticeships, internal development programmes)
• Recommend a Friend Scheme (£350 reward for both)
• Access to exclusive discounts, colleague perks, online recognition and wellbeing hub on our SpaMedica&Me platform

We may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate.

Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.

Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].

Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Disability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.

For more about us, visit SpaMedica.

Job description Job responsibilities Responsibilities of the Registered General Nurse: Administer drugs in accordance to the NMC guidelines for the safe and secure handling of medicines. Undertake all care for patients whilst in the hospital including diagnostic tests and post-operative care. Assist with stock control, ensuring realistic par levels are maintained and all items are readily available. To ensure patient confidentiality at all times in accordance with the Data Protection Act and GDPR laws. Provide support and mentorship to colleagues and new staff. Admission and discharge of patients on a theatre day. We’re proud to be Investors In People Platinum Accredited which puts us in the top 7% of IIP organisations. We are rated a great place to work and hold awards for GPTW Best Workplaces for Development, Women and Wellbeing. SpaMedica benefits: 25 days holiday (increasing with length of service) + Bank Holidays Discretionary Performance bonuses awarded twice a year; Company performance bonus Personal performance bonus Professional membership fee reimbursement Enhanced Maternity & Adoption pay Free uniform Free flu vaccinations and DBS Reimbursement for eye tests and glasses (up to £75) Eligibility for Bluelight card Continuous training and development (apprenticeships, internal development programmes) Recommend a Friend Scheme (£350 reward for both) Access to exclusive discounts, colleague perks, online recognition and wellbeing hub on our SpaMedica&Me platform We may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate. Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do. Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions. Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected]. Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Disability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process. For more about us, visit SpaMedica.

Person Specification

Qualifications

Essential

• Valid NMC Pin

Experience

Essential

• 6-12 Month post registration experience

Person Specification Qualifications Essential Valid NMC Pin Experience Essential 6-12 Month post registration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SpaMedica

Address

Ground Floor, Acorn House

1 Bridgewater Road

Worcester

Worcestershire

WR4 9FQ

United Kingdom

Employer's website

https://www.spamedica.co.uk/ (Opens in a new tab)

Employer details

Employer name

SpaMedica

Address

Ground Floor, Acorn House

1 Bridgewater Road

Worcester

Worcestershire

WR4 9FQ

United Kingdom

Employer's website

https://www.spamedica.co.uk/ (Opens in a new tab)

Job summary

Billingshurst Surgery are looking for a reliable, enthusiatic and motivated team player to come and join our friendly team for 4-6 sessions per week. We are committed to providing our patient population with excellent healthcare. We place high value in our staff and the wellbeing of staff is important to us.

Informal visits are encouraged.

Main duties of the job

The post-holder will provide general medical services managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

We would particularly welcome applicants with an interest in frailty and supporting the health and wellbeing of older people.

About us

Billingshurst Surgery is based in a semi-rural West Sussex commuter village and is well respected locally. We are a busy, high achieving dispensing practice with nearly 14,000 patients and offer an organised and supportive work environment.

We are a friendly organisation committed to providing an open, friendly and supportive environment where all staff are encouraged to share ideas and contribute to continuosly improving the service we offer.

Job summary

We have vacancies for different shifts:

o 4 weekly fixed roster,08:00-16:00, including weekends and bank holidays (37.5 hours per week), working 5 over 7 days.

The Domestic Services Team based at The Christie NHS Foundation Trust is looking for Domestic Assistants to be part of the relief pool working in all wards and departments across the Trust site, including Covid 19 areas and other infection areas.

We are looking for reliable, enthusiastic and flexible individuals who have experience in cleaning and wish to develop whilst working with a team in a department that is embracing the revised National Cleaning Standards.

Main duties of the job

You will assist in maintaining a clean, hygienic and safe environment for patients and clinical staff, while assisting Nurses and other stakeholders, such as Bed Managers, with discharge/infection cleans as per local RAG poster, in line with the National Standards of Cleanliness.

The successful candidate will be responsible for providing a rapid response service to a high standard of cleanliness to all wards and departments, under the supervision of the domestic supervisor, including the safe use of mechanical and electrical equipment following appropriate training.

About us

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Job summary

We are offering an opportunity for a doctor to join our incredibly friendly team, in our purpose-built practice for 4 sessions a week. As a training practice we welcome new talent to be part of the vision we have for patient and staff wellbeing, through innovative cluster working, within a bespoke setting. We have a dedicated group of doctors for whom work life balance is crucial and who recognise and value the benefits of working in a friendly and diverse team.

Main duties of the job

The main duties of this role involve but are not limited to, patient consultations, physical examinations, and the diagnosis and management of various medical conditions. GPs play a pivotal role in chronic disease management, offering ongoing care and coordinating with specialists when necessary.

• Support from GP Assistant:work collaboratively with a GP Assistant (GPA) who will provide valuable assistance, allowing you to optimise your efficiency and effectiveness in patient care.
• Teaching opportunities:if training is your passion, we welcome trainers to get involved in teaching medical students and contribute to the education and training of the next generation of doctors.
• Dedicated admin sessions:enjoy the support of dedicated administration sessions, ensuring you can focus on delivering high-quality care to your patients.
• Competitive compensation:receive a generous remuneration of £12,491 per session per annum, ensuring your skills and expertise are recognised and rewarded.
• Holiday:30 annual leave days, plus bank holidays and addition of 2 extra NHS days pro-rata

About us

Additional benefits

• Friendly team and supportive environment:join our welcoming team of healthcare professionals who collaborate with not just our team, but our community through our Collaborative Practice Initiative and Friends of Berrycroft charity.
• State-of-the-art facility:work in a new purpose-built centre equipped with modern amenities. Enjoy the convenience of an onsite cafe and childcare providers nearby.
• Free Parking:onsite parking and electric car charging ports available
• On-Site Discounts:our inhouse coffee shop, staff discount available
• NHS Pension:NHS contribution full pension in line with annual salary
• Blue Light Card Discounts:discounts available on thousands of brands and services
• Employee Forum:have your voice heard and collaborate with our wider team The team has also been instrumental in shaping our recognition framework and contributing valuable input on various initiatives.
• Employee Assistance Programme (EAP):24-hour confidential helpline for all employees providing counselling, legal advice, and information. It is inclusive of employees immediate family members.

Job summary

An opportunity has arisen for a clinical nurse endoscopist to join our team. This role is ideally suited to an experienced endoscopist who will join a supportive team of nurse endoscopists, Consultants and Clinical Nurse Specialists in the Colorectal Surgery team at Northumbria Healthcare. This is an exciting and varied role with the expectation that the appointed candidate is Bowel Cancer Screening Programme Scopist trained.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• The post holder will be required to work in a variety of areas; primarily endoscopy and outpatients on a Trust wide basis.
• Provide Trust wide outpatient clinics for cancer / benign patients agreed in the job plan. A variety of patient contacts are required, which will include face to face and telephone advice
• The post holder is expected to provide Trust wide cover for colleagues for services within their own clinical expertise.
• Required to work closely with the MDT.
• To contribute to provision of core specialist endoscopists training to nurses and medical staff (within Joint Advisory Group for Endoscopy Training (JAG) guidelines).

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

Band 4 - Registered Dental Nurse.

2 part time positions

The Maxillofacial Department based in Outpatients; Stockport NHS Foundation trust are seeking a motivated, enthusiastic, outgoing registered Dental Nurse to join our specialist team.

We are an extremely hard working, committed, friendly team ensuring the highest quality of care is delivered to our patients.

Applicant must have a flexible approach to working hours to meet the needs of our service users, we provide specialist care and services across our speciality in and around the Stockport and surrounding boroughs . Our Clinics currently run Monday-Friday between the hours of 8am and 16pm, with additional weekends if needed to meet service requirements.

**There are lots of new and exciting changes taking place across the speciality and staff recruited will have the opportunity to work off site to develop their skills and learn new skills with the existing team. Please note that this may not be in the Borough of Stockport **

A Positive learning approach to new skills is mandatory we partake in Venepuncture, Orthodontic, Nurse-Led Clinics and Theatre scrubbing/ assisting.

Opportunities for personal and professional development within the trust, Opportunities to support you with your CPD Requirements with full support from the senior dental nurse and management.

Main duties of the job

Main Duties include Working in Outpatient Oral Surgery clinics, Orthodontics, Nurse-Led clinics, Scrubbing in Main Theatres and Assisting and scrubbing in our own Operating theatre ensuring high, quality care is met in line with the GDC Regulations and trust policies.

To carry out clerical tasks as required within the role such as orthodontic model boxes, uploading patient photographs.

To carry out duties as required and be able to work independently within the dental department and theatre areas.

To work as a member of the multi-disciplinary team providing specialist practical skills and theoretical knowledge across a wide range of Orthodontic and Maxillofacial procedures in accordance with the British Dental Association (BDA) and British Orthodontic Society (BOS) recommendations.

To be accountable for your dental nurse registration and ensuring you complete all of the relevant CPD in line with the GDC recommendations.

To have excellent communication skills with patients, careers, support services and clinical colleagues dealing with exposure to highly distressing or emotional circumstances.

Rotation within the Maxillofacial Department which includes Oral Surgery, Orthodontics, Theatre's and Consultant Led Nurse-Led Clinics.

Consultant Led Nurse-Led Clinics including taking alginate impressions, taking clinical photographs and consent from patients and providing Oral Health advice.

About us

With new and exciting changes taking place across the Division, new starters will have the opportunity to work off site to develop and learn new skills.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job summary

The Dalston Practice | East London

Practice Clinical Pharmacist

We are looking for an enthusiastic, committed and experienced practice clinical pharmacist to join our clinical team and work with us in a friendly, well-established practice. The practice is flexible with working hours and both full time and part time applicants are welcome to apply.

The post holder will be a registered pharmacist with significant clinical and quality improvement experience and ideally an independent prescriber. The practice is looking for an individual who is committed to delivering a high standard of care to patients and is passionate about clinical pharmacy. The candidate must be able to work effectively as part of a diverse practice team. Although prior experience in General Practice is highly desirable, pharmacists from other sectors will be considered for the position.

Previous NHS general practice clinical pharmacy experience is highly desirable. Good working knowledge and proficiency with all Microsoft Office applications essential. EMIS Web knowledge desirable.

Hours

The successful applicant will need to work between 20 to 38 hours per week, Monday to Friday.

Salary and benefits

£48,000 - £55,000 full time equivalent, depending upon experience

Potential for performance based bonuses

Four weeks holiday plus bank and public holidays

NHS Pensions

Main duties of the job

Key duties and responsibilities:

Conduct surgery and telephone consultations with patients with minor illnesses

Patient-facing medication reviews of patients with polypharmacy especially for older people and people with multiple co-morbidities.

Provide advice and support for patients with self-limiting conditions

Reconcile medicines following patients discharge from hospital or clinic appointments

Review medications for newly registering patients

Practice as an independent prescriber working within scope of practice

For further details, please refer to the job description section. The practice supports professional development and training, and if there are areas in which an applicant does not have training, this can be facilitated.

About us

We are a well-established, friendly NHS GP Practice based in Dalston, Hackney, East London.

The practice's aim is to provide our patients with an excellent standard of patient-centred care, with clinicians and patients jointly involved in all aspects of planning and delivering care to meet patients' health and well-being needs.

You will work with colleagues including a team of GPs, practice nurses, administrative staff and a wide variety of other health professionals (physiotherapists, dieticians, diabetes specialist nurses, paramedics, physician associates, social prescribers and more). Please see Job Overview (above) for further information about the practice and the role.

Job summary

The South West London Procurement Partnership came together on 1st April 2021 as a new single procurement service acting directly on behalf of; Croydon Health Services NHS Trust, Epsom & St. Helier NHS Trust., Kingston Hospital NHS Foundation Trust and St. George's NHS Foundation Trust whilst also providing services to the wider South West London integrated care system. The new service is hosted by St. George's NHS Foundation Trust.

The purpose of the service is to deliver better outcomes for partners through delivery at scale benefits for patients, staff and the wider health economy. The creation of the South West London Procurement Partnership is a critical foundation in developing the common infrastructure that will enable the wider place-based and system-level transformation in patient care which is at the heart of all 4 Trusts' strategic aims; and support increased financial sustainability.

This is an exciting opportunity to join the service and to play a crucial role in realising our objectives.

We are looking to recruit a Materials Management Officer to work in the Central Stores team at St George's Hospital.

The successful candidate will be required to manage and order stock for clinical areas they have assigned to them, liaise with suppliers, deliver stock to areas, undertake stock audit of areas and undertake any other ad-hoc duties as and when required.

Main duties of the job

Job Summary

To contribute to the delivery of the Supply Chain and Logistics function at the hospital as follows:

• Provide a fully managed Supply Chain and Logistics replenishment service for stock and non-stock products to user departments.

• Ensure that all stocks are managed appropriately and cost effectively, meeting the needs of user departments and that all products are replenished in accordance with agreed processes, policies and procedures.

• Ensure non-stock products received in Receipts and Despatch are distributed to user departments.

About us

With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year pa pr inc HCAS (Inner)

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-8298893-A&C-Z

Job locations

St George's University Hospital

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Job description

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Job description Job responsibilities *****Please see the attached supporting document which contains more information about the role*****

Person Specification

Qualifications

Essential

• -GCSE Maths level education D or above; or equivalent experience

Experience

Essential

• Experience of using a P2P system.
• Working knowledge of receipt and despatch environment and processes
• Ability to cross-check reference paperwork with systems information
• Reconciliation and query resolution
• Experience of using an Inventory Management System

Desirable

• Logistics experience within an NHS Service
• Knowledge of non-medical and medical products

Person Specification Qualifications Essential -GCSE Maths level education D or above; or equivalent experience Experience Essential Experience of using a P2P system. Working knowledge of receipt and despatch environment and processes Ability to cross-check reference paperwork with systems information Reconciliation and query resolution Experience of using an Inventory Management System Desirable Logistics experience within an NHS Service Knowledge of non-medical and medical products

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospital

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospital

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen to join The Christie NHS Foundation Trust as a Band 6 Patient Experience and Involvement Manager within the Quality & Standards Directorate. This pivotal role will lead and coordinate patient and public involvement across the Trust, ensuring the voices and lived experiences of patients, carers and service users influence service design, quality improvement and strategic decision-making. We are looking for an enthusiastic, motivated and organised professional with experience of patient engagement, co-production, analysing feedback and building effective relationships with a wide range of stakeholders. You will bring strong communication, facilitation and influencing skills, together with a commitment to equality, inclusion and person-centred care. This is an opportunity to shape how the Trust listens, learns and works in partnership with its communities, translating patient insight into meaningful and measurable improvements for patients and families.

Main duties of the job

The post holder will lead the development, delivery and evaluation of the Trust's Patient and Public Involvement Programme, coordinating patient partnership groups, panels and representative networks. They will recruit, induct, train and support patient representatives and volunteers, promote co-production, and help teams involve patients in service redesign and quality improvement. The role will manage patient experience programmes, including the Friends and Family Test, national surveys and local feedback initiatives, and will analyse intelligence from feedback, compliments, complaints themes and involvement activity. The post holder will identify emerging themes, produce reports, dashboards and presentations for governance forums, and support clinical and operational teams to translate insight into improvement. We are seeking someone who can facilitate workshops and engagement activities, manage competing priorities, handle sensitive issues appropriately and build effective relationships with patients, staff, Healthwatch, charities and voluntary-sector partners.

These versions strengthen the advert by clearly positioning the role as both strategic and delivery-focused, while giving candidates a concise picture of the experience, values and relationship-building skills required.

About us

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Pro Rata, Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

413-110827-FB-DA

Job locations

Quality and Standards - E00025

Manchester

M20 4BX

United Kingdom

Job description

Job responsibilities

1) Patient and Public Involvement

Lead the development and delivery of the Trust's Patient and Public Involvement Programme.Develop and support Patient Partnership Groups, Patient Panels and Patient Representative Networks.Coordinate recruitment, induction, training and support for patient representatives and patient partners.Promote co-production methodologies across the Trust and support teams to involve patients in service redesign and quality improvement initiatives.Ensure patient involvement activities reflect the diverse communities served by the Trust and support equality of access and representation.Liaise directly with patients and/or their relatives to understand their experiences, respond to feedback and escalate at short notice and review how areas for development can contribute to service and Trust improvement.

2) Patient Experience and Insight

Manage Trust-wide patient experience programmes including FFT, national surveys and local patient feedback initiatives.Analyse patient experience information from multiple sources including FFT, national surveys, local feedback, compliments, complaints themes and involvement activities.Produce patient experience reports, dashboards and presentations for Trust committees and governance forums.Identify emerging themes and opportunities for improvement and support services to develop improvement actions.Develop innovative methods for gathering patient experience and patient insight.Draft responses to complex or sensitive issues, where required.

3) Service Improvement

Support clinical and operational teams to use patient feedback to drive measurable quality improvements.Facilitate experience-based co-design projects and patient-centred improvement initiatives.Work collaboratively with Quality Improvement, Patient Safety and Clinical Effectiveness teams to triangulate patient experience intelligence.Design and monitor and evaluate the impact of patient involvement and engagement activities.

4) Leadership and Professional Responsibilities

Provide professional leadership for patient involvement activities across the Trust.Maintain knowledge of national policy, NHS guidance and best practice relating to patient experience and involvement.Develop and maintain effective relationships with Healthwatch, cancer charities, voluntary sector organisations and other stakeholders.Support development of Trust policies relating to patient experience and involvement.Represent the Trust at local, regional and national patient experience networks where required.Contribute to Patient Experience Committee and Quality governance reporting arrangements.Lead and support the delivery of training and regular awareness to staff, volunteers and stakeholders to promote an understanding of patient experience, engagement and person-centred care principles.Support and recruit patient volunteers and provide the necessary induction, training and supervisory support.Manage competing priorities (concerns, engagement programmes, reporting and meetings).

Job description Job responsibilities 1) Patient and Public Involvement Lead the development and delivery of the Trust's Patient and Public Involvement Programme.Develop and support Patient Partnership Groups, Patient Panels and Patient Representative Networks.Coordinate recruitment, induction, training and support for patient representatives and patient partners.Promote co-production methodologies across the Trust and support teams to involve patients in service redesign and quality improvement initiatives.Ensure patient involvement activities reflect the diverse communities served by the Trust and support equality of access and representation.Liaise directly with patients and/or their relatives to understand their experiences, respond to feedback and escalate at short notice and review how areas for development can contribute to service and Trust improvement. 2) Patient Experience and Insight Manage Trust-wide patient experience programmes including FFT, national surveys and local patient feedback initiatives.Analyse patient experience information from multiple sources including FFT, national surveys, local feedback, compliments, complaints themes and involvement activities.Produce patient experience reports, dashboards and presentations for Trust committees and governance forums.Identify emerging themes and opportunities for improvement and support services to develop improvement actions.Develop innovative methods for gathering patient experience and patient insight.Draft responses to complex or sensitive issues, where required. 3) Service Improvement Support clinical and operational teams to use patient feedback to drive measurable quality improvements.Facilitate experience-based co-design projects and patient-centred improvement initiatives.Work collaboratively with Quality Improvement, Patient Safety and Clinical Effectiveness teams to triangulate patient experience intelligence.Design and monitor and evaluate the impact of patient involvement and engagement activities. 4) Leadership and Professional Responsibilities Provide professional leadership for patient involvement activities across the Trust.Maintain knowledge of national policy, NHS guidance and best practice relating to patient experience and involvement.Develop and maintain effective relationships with Healthwatch, cancer charities, voluntary sector organisations and other stakeholders.Support development of Trust policies relating to patient experience and involvement.Represent the Trust at local, regional and national patient experience networks where required.Contribute to Patient Experience Committee and Quality governance reporting arrangements.Lead and support the delivery of training and regular awareness to staff, volunteers and stakeholders to promote an understanding of patient experience, engagement and person-centred care principles.Support and recruit patient volunteers and provide the necessary induction, training and supervisory support.Manage competing priorities (concerns, engagement programmes, reporting and meetings).

Person Specification

Qualifications

Essential

• Degree level or equivalent experience
• Post Graduate qualification or equivalent experience

Desirable

• Quality Improvement qualification
• Facilitation or engagement qualification

Experience

Essential

• Developing and delivering patient engagement or involvement programmes
• Facilitating focus groups, workshops or co-production events
• Analysing patient feedback and producing reports
• Supporting service improvement initiatives using patient insight
• Building effective relationships with clinical and operational teams

Desirable

• Experience of working in NHS
• Basic knowledge of patient and public involvement methods, including focus groups and discovery interviews
• Experience of supervising staff
• Experience of volunteer or stakeholder management

Skills

Essential

• Able to influence departmental practice to support Trust policy and service development
• Use analytical and judgement skills, when reviewing information which can sometimes be conflicting
• Ability to liaise with key stakeholders, internal and external (i.e., Health watch, CQC. ICB and key voluntary organisations)
• Self-motivated and consistently looks to improve what they do, using successful tried and tested ways of working and using their own initiative
• High level of planning and organisational skills
• Good time management skills with the ability to re-prioritise work under pressure and demanding timescales
• Ability to support patients to be involved in trust improvement activities
• Good influencing and conflict management skills both verbally and face to face
• Strong interpersonal skills and non-judgemental when required to support staff and managers involved in PALS processes
• Good attention to detail and ability to analyse often highly complex information, which is sufficient to give advice and support, requiring periods of intense concentration
• Ability to work on own initiative, problem solve and respond to sudden unexpected demands
• Strong presentation, training and coaching skills, directed at a wider audience

Desirable

• Recognised patient and public involvement training/courses

Knowledge

Essential

• Demonstratable experience of compliance and adhering to national and local policies/procedures
• Patient and Public Involvement methodologies
• Experience of dealing with a wide range of sensitive and contentious issues and within an organisation under public scrutiny
• Experience of liaising with senior managers
• Experience of involving patients/customers in service improvements or similar
• Sound knowledge of Microsoft office suite (word, excel, outlook, PowerPoint)

Desirable

• Patient partnership programmes
• Knowledge of NHS patient and public involvement

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Other

Essential

• Ability to work on own initiative without close supervision
• Ability to work effectively within a team environment
• Ability to manage time effectively/meet deadlines
• Ability to work in a confidential and sensitive manner
• Flexible / adaptable to the needs of the service
• Motivated and enthusiastic desire to develop existing and new processes/systems
• Highly motivated, enthusiastic, confident and assertive
• Awareness of need for discretion, sensitivity and high levels of confidentiality and diplomacy
• Actively develops themselves and supports others in what they do
• Ability to work well with others when under pressure

Person Specification Qualifications Essential Degree level or equivalent experience Post Graduate qualification or equivalent experience Desirable Quality Improvement qualification Facilitation or engagement qualification Experience Essential Developing and delivering patient engagement or involvement programmes Facilitating focus groups, workshops or co-production events Analysing patient feedback and producing reports Supporting service improvement initiatives using patient insight Building effective relationships with clinical and operational teams Desirable Experience of working in NHS Basic knowledge of patient and public involvement methods, including focus groups and discovery interviews Experience of supervising staff Experience of volunteer or stakeholder management Skills Essential Able to influence departmental practice to support Trust policy and service development Use analytical and judgement skills, when reviewing information which can sometimes be conflicting Ability to liaise with key stakeholders, internal and external (i.e., Health watch, CQC. ICB and key voluntary organisations) Self-motivated and consistently looks to improve what they do, using successful tried and tested ways of working and using their own initiative High level of planning and organisational skills Good time management skills with the ability to re-prioritise work under pressure and demanding timescales Ability to support patients to be involved in trust improvement activities Good influencing and conflict management skills both verbally and face to face Strong interpersonal skills and non-judgemental when required to support staff and managers involved in PALS processes Good attention to detail and ability to analyse often highly complex information, which is sufficient to give advice and support, requiring periods of intense concentration Ability to work on own initiative, problem solve and respond to sudden unexpected demands Strong presentation, training and coaching skills, directed at a wider audience Desirable Recognised patient and public involvement training/courses Knowledge Essential Demonstratable experience of compliance and adhering to national and local policies/procedures Patient and Public Involvement methodologies Experience of dealing with a wide range of sensitive and contentious issues and within an organisation under public scrutiny Experience of liaising with senior managers Experience of involving patients/customers in service improvements or similar Sound knowledge of Microsoft office suite (word, excel, outlook, PowerPoint) Desirable Patient partnership programmes Knowledge of NHS patient and public involvement Values Essential Ability to demonstrate the organisational values and behaviours Other Essential Ability to work on own initiative without close supervision Ability to work effectively within a team environment Ability to manage time effectively/meet deadlines Ability to work in a confidential and sensitive manner Flexible / adaptable to the needs of the service Motivated and enthusiastic desire to develop existing and new processes/systems Highly motivated, enthusiastic, confident and assertive Awareness of need for discretion, sensitivity and high levels of confidentiality and diplomacy Actively develops themselves and supports others in what they do Ability to work well with others when under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Christie NHS FT

Address

Quality and Standards - E00025

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Quality and Standards - E00025

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job summary

This is an exciting opportunity for a new Phlebotomist to join our experienced and hard working team 6-8 hrs pw over 1 or 2 days pw. The practice offers excellent services to patients and is highly regarded in the area with consistently high levels of patient feedback.

This role will provide delegated duties as part of our primary healthcare team to increase and make ease of access for patients to phlebotomy services on site and saving a trip to the hospital.

The post holder will work under the direct supervision of the Clinical Manager/Senior Nurse, other ANPs and nurses as required.

Main duties of the job

To take bloods as directed and requested and in accordance with practice policies

To ensure that all contacts with patients are recorded contemporaneously in the patient medical record

To attend meetings and provide input as appropriate

To respond appropriately and in a timely manner to all internal and external communications

About us

The Old Court House Surgery is a well-established practice with nearly 13,500 patients located in the heart of Sutton and is part of the Central Sutton Primary Care Network.

Our site is a large, modern working environment and is home to a workforce of 40+ including PCN/ARRS roles.

We are a 5 partner PMS and training practice using the EMIS web clinical system with a strong team of highly skilled and experienced healthcare professionals incl salaried GPs, ANPs, Nurses, Nurse Associates, HCAs and Phlebotomists working alongside our excellent team of admin and reception staff.

Job summary

We are looking for an enthusiastic and innovative Pharmacy Technician to lead our Pharmacy Stores team. The post holder will co-ordinate the supply of medicines from Pharmacy stores, and will ensure the safe storage of Pharmaceuticals within the department.

You will lead a team of Pharmacy Assistants in providing high quality Pharmacy services to all wards and departments within the Trust.

Both the Pharmacy stores and Dispensary are automated and have Omnicell dispensing robots installed.

You should have a proactive approach and be willing to work with the dispensary and procurement teams to ensure the safe and secure receipt and supply of medicines.

Applicants must be have an NVQ / BTEC Level 3 Pharmacy Service skills or a recognised equivalent and ideally should possess BTEC Level 4 Professional Diploma in Dispensing Technician Checking or recognised equivalent, or must be willing to gain an approved accuracy checking qualification within 12 months,

Main duties of the job

To be responsible for the day to day management of the Pharmacy stores, and distribution section, including organisation of workload, correct storage of stock and supervision of designated staff. To ensure the safe and efficient delivery of medicines to both Trust and external service-users

The JD & PS are currently under AfC review and are subject to change.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-8334631

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Job description

Job responsibilities

To manage all staff and activities in Pharmacy stores, in conjunction with the Senior Stores Assistant to ensure that work is completed accurately, promptly and in order of priority, addressing issues with individuals as they arise. To manage the stock in the Pharmacy stores area and ensure that it is stored correctly, including monitoring of temperatures and correct storage of fridge items, cytotoxic medicines etc. To ensure a full audit trail is maintained for the supply of stock to wards, ensuring easy identification of the person that picked, checked, delivered and received. To liaise with Trust wards and departments and other external customers regarding any stock problems. Ensure that ward and department stock lists are kept up to date by co-ordinating stock list reviews for all wards and clinical areas, including liaising with ward Pharmacists and ward based Pharmacy Technicians. To ensure that expiry date checks are carried out in stores and on the wards and clinics on a continuous rolling basis as part of the top-up process, and ensure that expiry date checks occur before stocks are sent to the wards. Systems and procedures for documenting this must be maintained. To supervise and maintain the safe processing, assessment and re-use or disposal of stock drugs returned from wards and departments. To ensure the timely replenishment of stock items in the Emergency Medicines room to ensure an out of hours supply of critical medicines is maintained. To work with the Senior Technician team to manage the current Omnicell machines and to assist with the implementation of new Omnicell machines within the Trust. To ensure that orders from Omnicell from various wards and departments are processed accurately, and in a timely manner, and delivered securely. To carry out regular top-up spot check assessments in order to confirm the quality of the service, ensuring staff are retrained where appropriate and formally managed when quality fails to improve despite support and training. To be responsible for writing, reviewing and implementing written procedures and to ensure that all staff in the area have read and understand any new or updated procedures. To co-ordinate daily stock checks (KADJM) and investigates any stock discrepancies in line with department procedures in order to maintain accurate stock levels. To monitor stock to-follows or lack or out of stock medicines required for ward top-ups and liaise regularly with procurement staff to ensure alternatives are supplied as quickly as possible. To lead weekly meeting within the stores area to communicate workload, performance, service updates and issues to all staff working in the area. To work with the Clinical Trials Pharmacist to co-ordinate the safe and accurate operation of clinical trials within the department, which involves the receipt, correct storage, dispensing processes and administration duties involved, and to ensure that other dispensing staff are kept up to date with training. To implement planned service developments effectively, and communicate to staff. To final accuracy check dispensed prescriptions in accordance with departmental procedures To dispense prescriptions accurately according to safe working practices. To participate in the audit, returns and destruction of Controlled drugs in line with the relevant legislation and Trust procedures. To participate in the dispensing process of all prescriptions accurately according to safe working practices and departmental procedures, including; inpatient, outpatient, discharge prescriptions, Controlled drugs and Clinical trials.To ensure all staff comply with safe working regulations including wearing PPE/protective clothing where appropriate, and that that a safe, clean and tidy working environment is maintained. To participate in / lead other relevant department meetings and contribute to positive and effective communication within the department.

Job description Job responsibilities To manage all staff and activities in Pharmacy stores, in conjunction with the Senior Stores Assistant to ensure that work is completed accurately, promptly and in order of priority, addressing issues with individuals as they arise. To manage the stock in the Pharmacy stores area and ensure that it is stored correctly, including monitoring of temperatures and correct storage of fridge items, cytotoxic medicines etc. To ensure a full audit trail is maintained for the supply of stock to wards, ensuring easy identification of the person that picked, checked, delivered and received. To liaise with Trust wards and departments and other external customers regarding any stock problems. Ensure that ward and department stock lists are kept up to date by co-ordinating stock list reviews for all wards and clinical areas, including liaising with ward Pharmacists and ward based Pharmacy Technicians. To ensure that expiry date checks are carried out in stores and on the wards and clinics on a continuous rolling basis as part of the top-up process, and ensure that expiry date checks occur before stocks are sent to the wards. Systems and procedures for documenting this must be maintained. To supervise and maintain the safe processing, assessment and re-use or disposal of stock drugs returned from wards and departments. To ensure the timely replenishment of stock items in the Emergency Medicines room to ensure an out of hours supply of critical medicines is maintained. To work with the Senior Technician team to manage the current Omnicell machines and to assist with the implementation of new Omnicell machines within the Trust. To ensure that orders from Omnicell from various wards and departments are processed accurately, and in a timely manner, and delivered securely. To carry out regular top-up spot check assessments in order to confirm the quality of the service, ensuring staff are retrained where appropriate and formally managed when quality fails to improve despite support and training. To be responsible for writing, reviewing and implementing written procedures and to ensure that all staff in the area have read and understand any new or updated procedures. To co-ordinate daily stock checks (KADJM) and investigates any stock discrepancies in line with department procedures in order to maintain accurate stock levels. To monitor stock to-follows or lack or out of stock medicines required for ward top-ups and liaise regularly with procurement staff to ensure alternatives are supplied as quickly as possible. To lead weekly meeting within the stores area to communicate workload, performance, service updates and issues to all staff working in the area. To work with the Clinical Trials Pharmacist to co-ordinate the safe and accurate operation of clinical trials within the department, which involves the receipt, correct storage, dispensing processes and administration duties involved, and to ensure that other dispensing staff are kept up to date with training. To implement planned service developments effectively, and communicate to staff. To final accuracy check dispensed prescriptions in accordance with departmental procedures To dispense prescriptions accurately according to safe working practices. To participate in the audit, returns and destruction of Controlled drugs in line with the relevant legislation and Trust procedures. To participate in the dispensing process of all prescriptions accurately according to safe working practices and departmental procedures, including; inpatient, outpatient, discharge prescriptions, Controlled drugs and Clinical trials.To ensure all staff comply with safe working regulations including wearing PPE/protective clothing where appropriate, and that that a safe, clean and tidy working environment is maintained. To participate in / lead other relevant department meetings and contribute to positive and effective communication within the department.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Btec NC & NVQ Level 3 in Pharmacy Service skills or GPhC recognised equivalent
• Btec professional diploma in dispensing checking or GPhC recognised equivalent which must meet the APTUK standard for accuracy checking whish is 1000 item log with checking test The APTUK standard must be met within 3 months of starting role
• Registered as a practising Pharmacy Technician with the GPhC

Experience

Essential

• Substantial post-qualification experience working in a pharmaceutical environment
• Understand issues involved in safe and secure stock control and distribution of medicinces
• Computer literate, with knowledge of Microsoft Word, Excel etc.

Desirable

• Experience in using the CMM pharmacy computer system

Skills

Essential

• Self-motivated with the ability to motivate team performance to achieve objectives
• Good verbal communication skills both face to face and using telephones
• Able to communicate effectively with patients, staff and other senior health care professionals of all grades
• Able to concentrate for long periods of time, work under pressure and deal with frequent interruption due to operational nature of the role
• Able to work accurately and efficiently with good attention to detail
• Organised with good time management skills
• Able to manage a team and provide support in a clear and organised way

Other

Essential

• Enthusiastic for service development
• Physically fit and able to lift and handle weights of approx. 10kg-12kg daily
• Able to travel various hospital locations
• Able to participate in the department rota for 7 days working
• Presents a professional attitude
• Responsible to flexible attitude to work

Person Specification Our Values Essential We are Kind We are Open We are Inclusive Qualifications Essential Btec NC & NVQ Level 3 in Pharmacy Service skills or GPhC recognised equivalent Btec professional diploma in dispensing checking or GPhC recognised equivalent which must meet the APTUK standard for accuracy checking whish is 1000 item log with checking test The APTUK standard must be met within 3 months of starting role Registered as a practising Pharmacy Technician with the GPhC Experience Essential Substantial post-qualification experience working in a pharmaceutical environment Understand issues involved in safe and secure stock control and distribution of medicinces Computer literate, with knowledge of Microsoft Word, Excel etc. Desirable Experience in using the CMM pharmacy computer system Skills Essential Self-motivated with the ability to motivate team performance to achieve objectives Good verbal communication skills both face to face and using telephones Able to communicate effectively with patients, staff and other senior health care professionals of all grades Able to concentrate for long periods of time, work under pressure and deal with frequent interruption due to operational nature of the role Able to work accurately and efficiently with good attention to detail Organised with good time management skills Able to manage a team and provide support in a clear and organised way Other Essential Enthusiastic for service development Physically fit and able to lift and handle weights of approx. 10kg-12kg daily Able to travel various hospital locations Able to participate in the department rota for 7 days working Presents a professional attitude Responsible to flexible attitude to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

The post holder will be an integral part of the Inflammatory Bowel Disease (IBD) Team, who assists, supports and

co-ordinates the pathway for patients undergoing investigations and management of IBD. A large part of the role

is providing administrative and coordination support to consultants, nurse specialists, patients, families, and other

staff involved in liver team. The successful applicant will ensure the efficient channelling and close co-ordination

of the patient's pathways ensuring robust communication between medical staff, GPs, patients, relatives,

members of the public, specialist centres and other disciplines within the Trust.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

The post holder will function as part of the IBD Team across MWL and be expected to work across all sites.

The post holder will support the management of IBD. The aim is to increase the workforce with an overall aim to increase specialist nurse capacity, improve patient experience and reduce waiting times.

The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. The post holder will have excellent communication skills and be willing to undertake on-going training and development.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-8325945

Job locations

Southport & Formby District General

Town Kew Lane

Southport

PR8 6PN

United Kingdom

Job description

Job responsibilities

KEY DUTIES

• Registration of patients onto relevant databases ensuring all patient data both clinical and personal is electronically and accurately recorded.
• Undertake blood monitoring/screening (including QuantiFERON tests) within departmental protocols & guidelines. Ensure investigation reports are obtained, escalated where needed and action taken.
• Co-ordinating the implementation of Azathioprine shared care agreements.
• Co-ordinating ETU booking for biologic and other relevant treatments.
• Co-ordinating healthcare at home prescriptions for medications to ensure prescribed and delivered to patients in a timely manner.
• IBD Helpline triage, managing administrative and simple clinical queries within departmental guidance, and triaging to IBD nurses when needed.
• Cross-site IBD MDT co-ordination
• Arrange and book appropriate outpatient appointments/follow ups, in particular the management of PIFU & rapid access slots.
• Supporting data collection for audit and outcome data.
• Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
• Be the point of contact for all non-routine/urgent enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquiries.
• Using good communication skills, and appropriate tools and procedures, liaising as appropriate with the nurse specialists when non routine and refer complex decisions to the team for assessment and review.
• Coordinate/act independently to make OPD appointments for those with abnormal results, fast track patients back into the system if required.
• Communicate and signpost to appropriate needs related information.
• Support patients and their families to access appropriate information and support, by signposting to a range of clinical and support services.
• Advise patients and their families on how to make contact when they feel that their condition or needs have changed, including what to do out of hours

Job description Job responsibilities KEY DUTIES Registration of patients onto relevant databases ensuring all patient data both clinical and personal is electronically and accurately recorded. Undertake blood monitoring/screening (including QuantiFERON tests) within departmental protocols & guidelines. Ensure investigation reports are obtained, escalated where needed and action taken. Co-ordinating the implementation of Azathioprine shared care agreements. Co-ordinating ETU booking for biologic and other relevant treatments. Co-ordinating healthcare at home prescriptions for medications to ensure prescribed and delivered to patients in a timely manner. IBD Helpline triage, managing administrative and simple clinical queries within departmental guidance, and triaging to IBD nurses when needed. Cross-site IBD MDT co-ordination Arrange and book appropriate outpatient appointments/follow ups, in particular the management of PIFU & rapid access slots. Supporting data collection for audit and outcome data. Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users. Be the point of contact for all non-routine/urgent enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquiries. Using good communication skills, and appropriate tools and procedures, liaising as appropriate with the nurse specialists when non routine and refer complex decisions to the team for assessment and review. Coordinate/act independently to make OPD appointments for those with abnormal results, fast track patients back into the system if required. Communicate and signpost to appropriate needs related information. Support patients and their families to access appropriate information and support, by signposting to a range of clinical and support services. Advise patients and their families on how to make contact when they feel that their condition or needs have changed, including what to do out of hours

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Diploma level qualification or equivalent in relevant field/discipline
• GSCE Standard or Higher
• European Computer Driving Licence (ECDL) or equivalent experience
• Evidence of continued role development
• Diploma level qualification or equivalent in relevant field/discipline

Desirable

• Willing to undertake IBD learning and development courses
• Basic counselling
• NVQ in Care or similar

Experience

Essential

• Excellent IT Skills
• Microsoft Office Experience
• Ability to work as part of a team
• Significant experience in a similar clinical role or equivalent knowledge

Skills

Essential

• Self-motivated and able to work with limited supervision
• Ability to use own initiative and work with limited supervision
• Manage / prioritise own workload
• Excellent communication skills
• Ability to maintain control of sensitive/stressful situations
• Ability to accurately maintain computerised and manual filing systems and documentation.
• Good time management skills
• Knowledge of Gastroenterology or Endoscopy including ability to undertake venepuncture and cannulation.

Other

Essential

• Able to work flexibly dependant on the needs of the service and undertake duties required
• Ability to build and maintain good working relationships
• Comply with Trust policies and procedures at all times
• Ability to retrieve information from a wide range of sources and in different formats
• Ability to travel across all MWL hospital sites when required
• Ability and willingness to undergo further training for the post
• Maintain confidentiality at all times

Person Specification Our Values Essential We are Kind We are Open We are Inclusive Qualifications Essential Diploma level qualification or equivalent in relevant field/discipline GSCE Standard or Higher European Computer Driving Licence (ECDL) or equivalent experience Evidence of continued role development Diploma level qualification or equivalent in relevant field/discipline Desirable Willing to undertake IBD learning and development courses Basic counselling NVQ in Care or similar Experience Essential Excellent IT Skills Microsoft Office Experience Ability to work as part of a team Significant experience in a similar clinical role or equivalent knowledge Skills Essential Self-motivated and able to work with limited supervision Ability to use own initiative and work with limited supervision Manage / prioritise own workload Excellent communication skills Ability to maintain control of sensitive/stressful situations Ability to accurately maintain computerised and manual filing systems and documentation. Good time management skills Knowledge of Gastroenterology or Endoscopy including ability to undertake venepuncture and cannulation. Other Essential Able to work flexibly dependant on the needs of the service and undertake duties required Ability to build and maintain good working relationships Comply with Trust policies and procedures at all times Ability to retrieve information from a wide range of sources and in different formats Ability to travel across all MWL hospital sites when required Ability and willingness to undergo further training for the post Maintain confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport & Formby District General

Town Kew Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport & Formby District General

Town Kew Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Band 5 Theatre Recovery Nurse/Operating Department Practitioner

We have 37.5 hours in our Recovery Department. Full time and part time hours will be considered.

Don't miss this fantastic opportunity to join our dynamic Theatre Team at the West Cumberland Hospital Surgical Hub

We are currently recruiting Band 5 Recovery Practitioners (Registered Nurse/Operating Department Practitioner) to work in our Recovery Suite which provides perioperative care for both adults and children in the following specialities:

Obstetrics, Gynaecology and Urology, Upper GI and Colorectal, Trauma and Orthopaedics, Vascular and breast surgery.

We provide exemplary planned one to one care for patients who have had general or regional anaesthetic. This care varies from patients following the day surgery pathway to patients following enhanced care pathways for major surgery.

This post is not only suitable for experienced Registered Nurses/Operating Department Practitioners, but it is an exciting start to any newly qualified RN/ODPs career. A preceptorship period is offered to all successful applicants, but our Trust has a dedicated one year preceptorship programme offering ten study days during this period to enhance any newly qualified RN/ODPs knowledge and skills.

Main duties of the job

The main role of this post is to provide excellent safe post-operative/anaesthetic care following the NCIC values and policies for all patients undergoing surgery within the Theatre Department.

To assess, plan implement and evaluate programs of care in partnership with the patient and the multidisciplinary team.

The Recovery Practitioner will carry out post-operative care in our recovery area and the Maternity Unit.

The post holder will demonstrate the compassionate values and behaviours need for dignified care.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

• Being a clinically led organisation
• Quality and safety at the heart
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

262-A-26-8337347

Job locations

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Registered Nurse/Operating Department Practitioner with active NMC/HCPC Registration
• Commitment to undertake mentorship module on completion of preceptorship qualification.

Desirable

• NMC/HCPC recognisable mentorship qualification
• Post Registration qualification in speciality
• Diploma/degree in Nursing.
• D32/33 or equivalent qualification
• leadership skills

Knowledge and Experience

Essential

• Able to manage a Ward/Department area for a period of a shift.
• Extended scope of practice skills, e.g. venepuncture.
• Experience of managing and co-ordinating a team.
• Understanding of expanded roles / professional practice issues.
• Relevant nursing/practitioner duties
• Continuing professional development, with portfolio.
• NMC Code of Conduct
• Results interpretation
• Clinical governance
• Nursing strategy
• Thorough understanding of contemporary nursing issues, i.e. CNO Nursing Strategy.

Desirable

• Evidence of innovation in practice
• Teaching/Mentoring
• Knowledge of primary care

Skills and Aptitudes

Essential

• Able to deal with a continually changing workload.
• Mentorship skills.
• Ability to communicate with staff at all levels.
• Ability to communicate with MDT.
• Ability to work as member of a team.
• Problem solving skills.
• Extended clinical skills e.g. venepuncture,
• Interpreting baseline observations.
• Basic IT skills.
• Able to use initiative appropriately.

Other Requirements

Essential

• Empathy
• Motivation
• Enthusiasm
• Positive approach to change
• Non-judgemental
• Flexible

Person Specification Qualifications Essential Registered Nurse/Operating Department Practitioner with active NMC/HCPC Registration Commitment to undertake mentorship module on completion of preceptorship qualification. Desirable NMC/HCPC recognisable mentorship qualification Post Registration qualification in speciality Diploma/degree in Nursing. D32/33 or equivalent qualification leadership skills Knowledge and Experience Essential Able to manage a Ward/Department area for a period of a shift. Extended scope of practice skills, e.g. venepuncture. Experience of managing and co-ordinating a team. Understanding of expanded roles / professional practice issues. Relevant nursing/practitioner duties Continuing professional development, with portfolio. NMC Code of Conduct Results interpretation Clinical governance Nursing strategy Thorough understanding of contemporary nursing issues, i.e. CNO Nursing Strategy. Desirable Evidence of innovation in practice Teaching/Mentoring Knowledge of primary care Skills and Aptitudes Essential Able to deal with a continually changing workload. Mentorship skills. Ability to communicate with staff at all levels. Ability to communicate with MDT. Ability to work as member of a team. Problem solving skills. Extended clinical skills e.g. venepuncture, Interpreting baseline observations. Basic IT skills. Able to use initiative appropriately. Other Requirements Essential Empathy Motivation Enthusiasm Positive approach to change Non-judgemental Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Hensingham

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

Are you organised, approachable and committed to providing a safe and helpful service to patients?

Old School Surgery is looking for a reliable and conscientious GP Practice Dispenser/Dispensary Assistant to join our established team.

This is an important and varied role at the heart of our village practice. You will help ensure that our dispensing patients receive their medication safely, accurately and on time, while providing a friendly and professional service.

You will work closely with our GPs, nurses, dispensary colleagues and wider practice team. The position would suit someone who has excellent attention to detail, communicates confidently and takes pride in delivering high-quality patient care.

Previous experience in a general practice dispensary would be an advantage, but it is not essential. We would also welcome applications from candidates with relevant dispensing, pharmacy, healthcare or customer-service experience who can demonstrate the accuracy, reliability and willingness to learn required for the role.

Main duties of the job

As a member of the dispensary team, you will:

• Accurately prepare, label and dispense medication in line with prescriptions, practice procedures and professional requirements.
• Check dispensed medicines against prescriptions and refer any concerns to a GP or authorised clinician.
• Process repeat prescriptions promptly and within required timescales.
• Provide a courteous, helpful service, responding to patient queries within the boundaries of the role.
• Liaise effectively with patients, clinicians and practice colleagues.
• Maintain accurate dispensing records in patient records.
• Order medication and supplies through approved wholesaler systems; receive and check deliveries, record details and arrange returns of incorrect or unsuitable goods.
• Rotate stock, monitor expiry dates and ensure medicines are stored safely.
• Maintain the cold chain for refrigerated medicines and complete monitoring records.
• Collect prescription charges and ensure patient declarations are completed correctly.
• Support the safe management, documentation and reconciliation of controlled drugs as required.
• Keep the dispensary clean, tidy, organised and safe.
• Work collaboratively with dispensary colleagues, GPs, nurses, the Practice Manager and wider practice team.
• Attend induction, training and continuing development activities.
• Provide reasonable reception cover when required.
• Undertake other appropriate duties as requested by the Partners or Practice Manager.

About us

The Old School Surgery is a friendly village general practice operating from a characterful converted Victorian school building in Chartham.

We are proud of our welcoming, patient-focused atmosphere and the close working relationships across our clinical, dispensary and administrative teams. Our dispensary plays an essential part in supporting patients who rely on the practice for the safe and timely supply of their medication.

The successful candidate will join an established dispensary team and work alongside colleagues from across the practice.

We offer:

• A welcoming and supportive practice team.
• A varied role with regular patient contact.
• The opportunity to develop knowledge and experience within general practice.
• NHS Pension Scheme membership, if applicable.
• 5.6 Weeks Annual leave entitlement.
• Relevant training or qualification support, if required
• Ample free on-site parking.

Job summary

The Practice Administrator is responsible for the day-to-day administration and operational management of the practice, ensuring the delivery of high-quality services to the patient population.

Working closely with the Operations Manager and Partners, the post holder will oversee and resolve operational issues and undertake delegated responsibilities, including patient registrations

Main duties of the job

Assisting as required, the Operations Manager and Reception Supervisor in monitoring and evaluating practice performance. Producing monthly reports for practice leads on QOF, ECF, DES

Supporting GP partners in planning, developing and implementing service improvements.

Overseeing the daily petty cash system in conjunction with the Reception Supervisor

About us

We are a practice of 17,500 patients across 2 sites in Ware (Church Street Surgery) and Hertford (Castlegate Surgery), Hertfordshire.

We are dynamic, supportive and forward-thinking team. We are a teaching and training practice, with partners teaching GP trainees and involved in Cambridge Medical School student teaching.

Job summary

Our nursing teams are focused on the six C's, and we aim to provide a high quality service in a safe environment where the needs of each patient are cared for in a professional and holistic manner.

We offer flexible working patterns on a roster basis which includes a well-balanced combination of days, nights and weekends in order to meet the needs of our patients and provide a fair and equal working environment for the whole team.

Hours per week: 37.5 (part time hours available)

Shift pattern: shifts will be either early (7:00-15:00), late (13:00-20:00), long day (7:00-20:00) or night shifts (19:30-7:30)

Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

Main duties of the job

The role of a Staff Nurse is to support in the assessment, planning, delivery and evaluation of high quality nursing care. Working as part of a multidisciplinary team, the staff nurse will ensure patients receive the highest level of care, delivered using a holistic, patient-focused approach, while ensuring high standards of documentation are maintained.

The successful applicant will possess excellent communication skills, team working skills and some knowledge of surgical procedures to join our busy unit. We will support your development in the post through excellent training opportunities, personal development planning and ongoing support.

An exciting opportunity has arisen for permanent Staff Nurses to join our nursing team within the surgical unit on Ward 5, Surgical Day Case Unit and Surgical Treatment Unit on either a full or part time basis. Our Surgical unit consists of 3 areas specialising in the care of patients undergoing both elective and non-elective surgical procedures. Our specialities include:

• General Surgery
• Gynaecology
• Breast
• ENT
• Opthalmology
• Urology
• Orthopaedics

Overseas Applications -

Unfortunately we cannot support an application for OSCE. The temporary NMC pin is also not acceptable, the full NMC pin is required. We also cannot accept any other registration from another country, it must be a UK NMC pin.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Job summary

Reporting to the Operations & Workforce Manager, GP Administration Assistant's primary role will be supporting the Patient Assistant Team. This role will also be responsible for providing structured, cross organisational support to different teams when necessary to ensure continuity and consistency in workflow delivery. The job holder will involve working at both Christchurch and Willow Surgeries.

A minimum of 24 hours per week with commitment to work between the hours of 7.15am and 6.45pm, depending on the rota.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, you are encouraged to submit your application as early as possible.

Please note that previous applicants need not apply again.

Main duties of the job

• Post holders will need to be highly organised, with an ability to manage multiple duties within our various practice administration teams.
• Weekly work shift patterns will be provided, however, the post holder must be flexible in their approach as these may change, depending on daily staffing levels.
• Post holders will be required to cover short-term and long-term absence such as sickness, annual leave, maternity/paternity leave. A high level of flexibility and commitment to supporting all teams is essential.
• A minimum of 24 hours per week is required, with an understanding that additional hours may be required on occasion.
• Due to the wide scope of the role, responsibilities will change as knowledge and comprehension develops. Postholders are expected to develop their skills and understanding, with the long-term goal of fulfilling all responsibilities within each of the areas mentioned below.

About us

At Downend Health Group, our team and their wellbeing are some of our key priorities. The organisation has grown from humble beginnings with a skeleton staff, to a workforce of over 100 employees, providing services from two purpose-built surgeries.

We are here to look after you as much as we are able. We have a range of policies to help staff from a Menopause Policy to resources on Mental Wellbeing. We also understand that flexibility is key to a successful work- life balance and where possible, we offer flexibility in working patterns to accommodate your needs.

Downend Health Group know that all work and no play isn't great for anyone - we hold social gatherings, we run sweepstakes on sporting events and deliver a monthly reward scheme that recognises employees who have gone the extra mile. We value you and your commitment to the practice and like to recognise this with small tokens of appreciation.

Our recruitment process is fast and friendly, at interview we offer a relaxed approach which we think is the best environment for you to learn a little about us and where we can get to know you. We wont keep you waiting long on our decision either and will respond to you as quickly as possible. We welcome applications for our non-clinical roles no matter what your career background. Our workforce team is built around common goals and values, and empathy and patience are key attributes, we also value your life skills which we believe are transferable to our workplace.

Details

Date posted

16 October 2026

Pay scheme

Other

Salary

£12.71 an hour NMW criteria applies

Contract

Permanent

Working pattern

Part-time

Reference number

A4258-26-0012

Job locations

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

The Christchurch Surgery

North Street

Downend

Bristol

BS16 5SG

United Kingdom

Job description

Job responsibilities

Job Title: General Practice Administration Assistant (Patient Assistant Team)

Main Purpose of the role:With the primary role in the Patient Assistant Team, the General Practice Administration Assistant is required to provide cross organisational support to the different teams within the practice:

Requirements of the role

• Resilience and an ability to work collaboratively with multiple teams.
• Potential to grasp different work processes and concepts quickly.
• Adaptable to ever changing work environments and work streams.
• Able to act on own initiative and be both self-directed and motivated.
• To have an excellent, positive customer service mindset.
• Very good IT skills and a thorough understanding of Microsoft Office.
• High level of literacy, with excellent verbal and written communication skills.
• To have an understanding, acceptance and adherence to the need for strict confidentiality and clinical governance.
• A flexible approach to work pattern and to increase working hours when the demand arises, such as holiday and/or sickness absence.
• To ensure own statutory & mandatory training records are up to date within Teamnet and in accordance with Practice requirements.

Main Duties of the role:

The General Practice Administration Assistant will be supported by the Operations & Workforce Manager. The General Practice Administration Assistant is responsible for providing structured, cross organisational support to different teams:

Patient Assistant Team

Core responsibilities:

• Meeting, greeting and signposting patients
• Assisting patients with queries including temporary registrations, changes of personal details, proxy and DCR access, medication queries, samples, requests for private work, letter collections
• Opening and closing of the practice, following internal protocols
• Updating patient records with non-clinical information using EMIS, Docman and AccuRx
• Assisting patients with the NHS App and the Klinik appointment system
• Offering chaperone assistance
• Booking nurse appointments
• Cancelling & re-booking appointments
• Calmly and empathetically addressing patient frustrations to prevent escalation and formal complaints
• Any other duties as required to maintain optimum workflow within the Patient Assistant team.

Information Governance

Core responsibilities:

• Managing SARS requests and sending letters to patients
• Managing patient consent and sending letters to patients
• Logging information requests in a manual folder and within a master spreadsheet
• Using the IGPR electronic platform for records requests
• Sourcing patient paper records from both surgeries
• Photocopying paper records for SARS requests
• Any other duties as required to maintain optimum workflow relating to information governance and requests for patient information.

Administration Team

Core responsibilities:

• EMIS document workflow
• Temporary patient registration workflow management via the Portal
• New patient registration workflow
• Detailed coded records
• Proxy access
• Child Health and immunisation workflow
• Distribution of unmatched lab reports
• Mammogram coding
• Baby blood spots
• Diabetic eye screening workflow
• Opening & distributing post
• Any other duties as required to maintain optimum workflow within the administration team.

Medical Secretary Team

Core responsibilities:

• Audio Typing using Lexicom Transcribe
• E-referrals and advice & guidance letters
• EMIS task workflow
• Docman task workflow
• NHS mail workflow
• Telephone queries with external health providers
• Minute taking
• Any other duties as required to maintain optimum workflow within the medical secretarial team.

Triage Team

Core responsibilities:

• Using Sentiers, a Care navigation system tailored to this practice, to triage appointment requests ensuring appointments are allocated in order of clinical priority
• Saving those requests into patient health records (EMIS)
• Submitting Klinik requests for those patients who require our assistance to do so
• Allocating appointments and advising patients via various methods of digital media
• Community healthcare referrals
• Sending self-help links and wellbeing information to patients
• Identifying the need for prior nursing appointments, ensuring clinicians have all the information required
• Co-ordinating translation services
• Directing administration enquiries
• Forwarding nursing appointment requests
• Rebooking Clinical Appointments due to unscheduled absences
• Any other duties as required to maintain optimum workflow within the Triage team.

Practice Expectations:

• Ensuring high levels of attention to detail and accuracy with regards to the completion of all necessary documentation associated with the role
• Maintaining effective liaison with other staff and/or agencies concerned with patient care, and with all other disciplines within the practice, with appropriate regard to confidentiality
• Working co-operatively within teams and respecting the skills, expertise and contributions of your colleagues
• Respecting leadership and management direction at all levels
• Communicating effectively with all members of Downend Health Group, patients and external agencies.
• Collecting data, preparing reports and undertaking research as required
• Efficiently use IT platforms to support your role
• Ensuring the rules of GDPR, Caldicott, Freedom of Information Act and those issued by the NHS and CCG are understood and fully implemented
• Supporting in the planning and co-ordination of practice targets including work streams such as Quality and Outcomes Framework (QOF); Enhanced Services; Care Quality Commission (CQC) etc;
• Demonstrating a personal and professional commitment to equality and diversity

• Ensuring skills and knowledge remain up to date by taking part in appropriate learning activities that maintain and develop your competence and performance

Notice

This job description sets out the duties which this role normally entails. The job holder should understand that the job title and job description may be amended by the employer, and that he/she/they may be called upon to carry out additional or other duties as may reasonably be required by the Practice. The nature of our business means that the job holder must be flexible in his/her/their approach to the work, in order, to provide service to patients.

Job description Job responsibilities Job Title: General Practice Administration Assistant (Patient Assistant Team)Main Purpose of the role:With the primary role in the Patient Assistant Team, the General Practice Administration Assistant is required to provide cross organisational support to the different teams within the practice: Requirements of the roleResilience and an ability to work collaboratively with multiple teams. Potential to grasp different work processes and concepts quickly. Adaptable to ever changing work environments and work streams. Able to act on own initiative and be both self-directed and motivated. To have an excellent, positive customer service mindset. Very good IT skills and a thorough understanding of Microsoft Office. High level of literacy, with excellent verbal and written communication skills. To have an understanding, acceptance and adherence to the need for strict confidentiality and clinical governance. A flexible approach to work pattern and to increase working hours when the demand arises, such as holiday and/or sickness absence. To ensure own statutory & mandatory training records are up to date within Teamnet and in accordance with Practice requirements. Main Duties of the role:The General Practice Administration Assistant will be supported by the Operations & Workforce Manager. The General Practice Administration Assistant is responsible for providing structured, cross organisational support to different teams:Patient Assistant TeamCore responsibilities:Meeting, greeting and signposting patientsAssisting patients with queries including temporary registrations, changes of personal details, proxy and DCR access, medication queries, samples, requests for private work, letter collectionsOpening and closing of the practice, following internal protocolsUpdating patient records with non-clinical information using EMIS, Docman and AccuRxAssisting patients with the NHS App and the Klinik appointment systemOffering chaperone assistanceBooking nurse appointmentsCancelling & re-booking appointmentsCalmly and empathetically addressing patient frustrations to prevent escalation and formal complaintsAny other duties as required to maintain optimum workflow within the Patient Assistant team.Information GovernanceCore responsibilities:Managing SARS requests and sending letters to patientsManaging patient consent and sending letters to patientsLogging information requests in a manual folder and within a master spreadsheetUsing the IGPR electronic platform for records requestsSourcing patient paper records from both surgeriesPhotocopying paper records for SARS requests Any other duties as required to maintain optimum workflow relating to information governance and requests for patient information.Administration TeamCore responsibilities: EMIS document workflow Temporary patient registration workflow management via the Portal New patient registration workflow Detailed coded records Proxy access Child Health and immunisation workflow Distribution of unmatched lab reports Mammogram coding Baby blood spots Diabetic eye screening workflow Opening & distributing post Any other duties as required to maintain optimum workflow within the administration team. Medical Secretary TeamCore responsibilities: Audio Typing using Lexicom Transcribe E-referrals and advice & guidance letters EMIS task workflow Docman task workflow NHS mail workflow Telephone queries with external health providers Minute taking Any other duties as required to maintain optimum workflow within the medical secretarial team. Triage TeamCore responsibilities:Using Sentiers, a Care navigation system tailored to this practice, to triage appointment requests ensuring appointments are allocated in order of clinical prioritySaving those requests into patient health records (EMIS)Submitting Klinik requests for those patients who require our assistance to do soAllocating appointments and advising patients via various methods of digital mediaCommunity healthcare referralsSending self-help links and wellbeing information to patientsIdentifying the need for prior nursing appointments, ensuring clinicians have all the information requiredCo-ordinating translation servicesDirecting administration enquiriesForwarding nursing appointment requestsRebooking Clinical Appointments due to unscheduled absencesAny other duties as required to maintain optimum workflow within the Triage team.Practice Expectations:Ensuring high levels of attention to detail and accuracy with regards to the completion of all necessary documentation associated with the role Maintaining effective liaison with other staff and/or agencies concerned with patient care, and with all other disciplines within the practice, with appropriate regard to confidentiality Working co-operatively within teams and respecting the skills, expertise and contributions of your colleagues Respecting leadership and management direction at all levels Communicating effectively with all members of Downend Health Group, patients and external agencies. Collecting data, preparing reports and undertaking research as required Efficiently use IT platforms to support your role Ensuring the rules of GDPR, Caldicott, Freedom of Information Act and those issued by the NHS and CCG are understood and fully implemented Supporting in the planning and co-ordination of practice targets including work streams such as Quality and Outcomes Framework (QOF); Enhanced Services; Care Quality Commission (CQC) etc;Demonstrating a personal and professional commitment to equality and diversityEnsuring skills and knowledge remain up to date by taking part in appropriate learning activities that maintain and develop your competence and performance NoticeThis job description sets out the duties which this role normally entails. The job holder should understand that the job title and job description may be amended by the employer, and that he/she/they may be called upon to carry out additional or other duties as may reasonably be required by the Practice. The nature of our business means that the job holder must be flexible in his/her/their approach to the work, in order, to provide service to patients.

Person Specification

Qualifications

Essential

• GCSE qualification in Maths and English

Person Specification Qualifications Essential GCSE qualification in Maths and English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)