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Clinical Research Fellow
Imperial College London
North East England
GBP 54,499 - 76,582 per year
Medical Specialist
Job summary The Department of Surgery and Cancer at Imperial College would like to recruit a Clinical Research Fellow to start in October/November within the...
4 day(s) ago
Clinical Research Fellow
Imperial College London
North East England
GBP 54,499 - 76,582 per year
Medical Specialist
Job summary The Department of Surgery and Cancer at Imperial College would like to recruit a Clinical Research Fellow to start in October/November within the...
4 day(s) ago
Assistant Director of Analytics (Head of Info and Analysis)
NHS England
North East England
GBP 94,356 - 108,814 per year
Health Service Manager/Administrator
Job summary This is an opportunity for a highly experienced senior economist or analyst to join an established, high-performing analytical team.
4 day(s) ago
Assistant Director of Analytics (Head of Info and Analysis)
NHS England
North East England
GBP 94,356 - 108,814 per year
Health Service Manager/Administrator
Job summary This is an opportunity for a highly experienced senior economist or analyst to join an established, high-performing analytical team.
4 day(s) ago
Ultrasound Sonographer
FCMS
North East England
GBP 28 - 32 per year
Radiographer
Job summary Welcome to FCMS! An exciting opportunity has arisen in FCMS! We are seeking a qualified and experienced Sonographer to join our friendly and busy...
4 day(s) ago
Ultrasound Sonographer
FCMS
North East England
GBP 28 - 32 per year
Radiographer
Job summary Welcome to FCMS! An exciting opportunity has arisen in FCMS! We are seeking a qualified and experienced Sonographer to join our friendly and busy...
4 day(s) ago
Medical Receptionist
Norwood Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for a Medical Receptionist to join our busy and evolving team.
4 day(s) ago
Medical Receptionist
Norwood Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for a Medical Receptionist to join our busy and evolving team.
4 day(s) ago
Psychological Wellbeing Practitioner - Northumberland TT
Sunderland Counselling Service
North East England
GBP 32,073 - 39,043 per year
Psychologist
Job summary Northumberland Talking Therapies has an exciting opportunity to recruit a qualified PWP who holds accreditation with either the BABCP or BPS and...
4 day(s) ago
Psychological Wellbeing Practitioner - Northumberland TT
Sunderland Counselling Service
North East England
GBP 32,073 - 39,043 per year
Psychologist
Job summary Northumberland Talking Therapies has an exciting opportunity to recruit a qualified PWP who holds accreditation with either the BABCP or BPS and...
4 day(s) ago
Pharmacy Technician - Clinical Services
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary We are offering an opportunity for a Pharmacy Technician to join our Clinical Team.
4 day(s) ago
Pharmacy Technician - Clinical Services
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary We are offering an opportunity for a Pharmacy Technician to join our Clinical Team.
4 day(s) ago
Receptionist/Administrator
Bethany Medical Centre
North East England
Admin and Clerical
Job summary We are looking to recruit a part-time Receptionist/Administrator to join our GP practice.
4 day(s) ago
Receptionist/Administrator
Bethany Medical Centre
North East England
Admin and Clerical
Job summary We are looking to recruit a part-time Receptionist/Administrator to join our GP practice.
4 day(s) ago
Locally Employed Doctor (Higher) – Stroke Medicine (BHH)
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 0 - 67,325 per year
Medical Specialist
Job summary Applications are invited for an LED Higher in Stroke Medicine.
4 day(s) ago
Locally Employed Doctor (Higher) – Stroke Medicine (BHH)
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 0 - 67,325 per year
Medical Specialist
Job summary Applications are invited for an LED Higher in Stroke Medicine.
4 day(s) ago
Bank Support Worker - Children's Residential Home
Agincare
North East England
GBP 14 - 15 per year
Support Staff
Job summary Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit s...
4 day(s) ago
Bank Support Worker - Children's Residential Home
Agincare
North East England
GBP 14 - 15 per year
Support Staff
Job summary Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit s...
4 day(s) ago
Child and Young Person Practitioner
HCRG Care Group
North East England
GBP 0 - 31,710 per year
Nurse Practitioner
Job summary As a Children and Young People Practitioner in our Essex Child and Family Wellbeing Service (ECFWS), you'll be part of our valued Healthy Family...
4 day(s) ago
Child and Young Person Practitioner
HCRG Care Group
North East England
GBP 0 - 31,710 per year
Nurse Practitioner
Job summary As a Children and Young People Practitioner in our Essex Child and Family Wellbeing Service (ECFWS), you'll be part of our valued Healthy Family...
4 day(s) ago
Band 5 Speech & Language Therapist
HCRG Care Group
North East England
Counsellor
Job summary Package Description: Package Description As a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in Wes...
4 day(s) ago
Band 5 Speech & Language Therapist
HCRG Care Group
North East England
Counsellor
Job summary Package Description: Package Description As a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in Wes...
4 day(s) ago
Band 6 Dietitian
HCRG Care Group
North East England
Dietician
Job summary Package Description: As a Band 6 Dietitian, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits incl...
4 day(s) ago
Band 6 Dietitian
HCRG Care Group
North East England
Dietician
Job summary Package Description: As a Band 6 Dietitian, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits incl...
4 day(s) ago
Wigan Wheelchair Services Senior Customer Services Administrator
Ross Care
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Our friendly Customer Services Adminstrator provides support to the clinical team at Wrightington, Wigan and Leigh NHS Wheelchair Service.
4 day(s) ago
Wigan Wheelchair Services Senior Customer Services Administrator
Ross Care
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Our friendly Customer Services Adminstrator provides support to the clinical team at Wrightington, Wigan and Leigh NHS Wheelchair Service.
4 day(s) ago
Occupational Therapy Assistant
Cygnet Health Care
North East England
GBP 0 - 28,826 per year
Activity Therapist
Job summary The Occupational Therapy Assistant role involves planning and implementing therapeutic activities appropriate to the needs, choices and interests...
4 day(s) ago
Occupational Therapy Assistant
Cygnet Health Care
North East England
GBP 0 - 28,826 per year
Activity Therapist
Job summary The Occupational Therapy Assistant role involves planning and implementing therapeutic activities appropriate to the needs, choices and interests...
4 day(s) ago
Waiting List Co-Ordinator
Somerset NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An excellent opportunity has arisen to work as part of a friendly team responsible for the co-ordination, organisation and management of an elect...
4 day(s) ago
Waiting List Co-Ordinator
Somerset NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An excellent opportunity has arisen to work as part of a friendly team responsible for the co-ordination, organisation and management of an elect...
4 day(s) ago
Medical Receptionist / Care navigator
Albany House Surgery
North East England
Admin and Clerical
Job summary As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join o...
4 day(s) ago
Medical Receptionist / Care navigator
Albany House Surgery
North East England
Admin and Clerical
Job summary As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join o...
4 day(s) ago
Patient Services Co-ordinator
St John’s Way Medical Centre
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary Job Summary: The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first...
4 day(s) ago
Patient Services Co-ordinator
St John’s Way Medical Centre
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary Job Summary: The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first...
4 day(s) ago
Nurse Associate
Primary Integrated Community Services
South East England
GBP 15 - 17 per year
Registered Nurse/RN
Job summary We are looking for a compassionate and motivated Nurse Associate to join our Primary Care team within a GP practice environment.
4 day(s) ago
Nurse Associate
Primary Integrated Community Services
South East England
GBP 15 - 17 per year
Registered Nurse/RN
Job summary We are looking for a compassionate and motivated Nurse Associate to join our Primary Care team within a GP practice environment.
4 day(s) ago
Urgent Care Clerical Officer
Bolton NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent...
4 day(s) ago
Urgent Care Clerical Officer
Bolton NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent...
4 day(s) ago
Porter Driver/Catering Assistant
Cwm Taf Morgannwg University Health Board
North East England
GBP 0 - 26,300 per year
Food and Catering Officer
Job summary The Post Holder is responsible for ensuring the safe transportation, delivery and collection of frozen food items to various sites both internal...
4 day(s) ago
Porter Driver/Catering Assistant
Cwm Taf Morgannwg University Health Board
North East England
GBP 0 - 26,300 per year
Food and Catering Officer
Job summary The Post Holder is responsible for ensuring the safe transportation, delivery and collection of frozen food items to various sites both internal...
4 day(s) ago
Administrative Support - Ipswich Community
East Suffolk and North Essex NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary An exciting opportunity has arisen within the Ipswich East & West Integrated Neighbourhood Teams (INT) on a full time permanent basis at 37.
4 day(s) ago
Administrative Support - Ipswich Community
East Suffolk and North Essex NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary An exciting opportunity has arisen within the Ipswich East & West Integrated Neighbourhood Teams (INT) on a full time permanent basis at 37.
4 day(s) ago
Receptionist
St Margarets Medical Practice
North East England
Admin and Clerical
Job summary We are a friendly and welcoming 3 GP partner practice in TW1, with a list size of over 13,000 patients.
4 day(s) ago
Receptionist
St Margarets Medical Practice
North East England
Admin and Clerical
Job summary We are a friendly and welcoming 3 GP partner practice in TW1, with a list size of over 13,000 patients.
4 day(s) ago
Summariser and Coder
The Menston and Guiseley Practice
North East England
GBP 13 - 14 per year
Medical Records/HIMS Administrator
Job summary The post holder will be responsible for maintaining accurate, complete and up-to-date patient records, ensuring that relevant clinical informatio...
4 day(s) ago
Summariser and Coder
The Menston and Guiseley Practice
North East England
GBP 13 - 14 per year
Medical Records/HIMS Administrator
Job summary The post holder will be responsible for maintaining accurate, complete and up-to-date patient records, ensuring that relevant clinical informatio...
4 day(s) ago
Lead Nurse In reach and Home Treatment Team - Older Adults Crisis
Derbyshire Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Would you like to be part of a team that goes above and beyond in delivering innovative and holistic care in order to do this?
4 day(s) ago
Lead Nurse In reach and Home Treatment Team - Older Adults Crisis
Derbyshire Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Would you like to be part of a team that goes above and beyond in delivering innovative and holistic care in order to do this?
4 day(s) ago
Community Nurse
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Working within Professional guidelines and accountability, the post-holder will have responsibility for the management of a defined community cas...
4 day(s) ago
Community Nurse
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Working within Professional guidelines and accountability, the post-holder will have responsibility for the management of a defined community cas...
4 day(s) ago
Posted 4 day(s) ago
Reference: 2371755
Job summary
The Department of Surgery and Cancer at Imperial College would like to recruit a Clinical Research Fellow to start in October/November within the Translational Colorectal Research Laboratory (https://www.imperial.ac.uk/department-surgery-cancer/research/surgery/groups/translational-colorectal- research-laboratory/).
Main duties of the job
Role of the Clinical Research Fellow: * Provide a commitment to Imperial College London over a period to perform research leading to a higher research degree (MD(Res), MD. * Ensure ALS, ATLS and PALS (where appropriate) qualifications are up to date. * Provide regular resident medical officer support to Charing Cross Hospital on a rota (without cover). * Provide urgent and immediate clinical support for patients in response to verbal or written requests by admitting Consultants and or Registered nursing staff. Key Responsibilities within Imperial: The post-holder will be supported by scientists to develop the necessarily skills to execute the research needed for the MD. In addition, the post-holder needs to: * Plan and carry out research in accordance with the project aims. * Generate and display the results and interpret their implications. * Write results for publication and dissemination via presentations and peer-reviewed journals. Please see full list on the job description
About us
This is an exciting opportunity to pursue an MD in surgery under the supervision of senior academics with track-records of internationally impactful research whilst maintaining clinical skills by providing on call cover in a leading London teaching hospital. The appointees' research work will primarily take place in the Department of Surgery and Cancer. Clinical work may be undertaken to provide on-call/cover clinics only at the direction of the Head of Department or person nominated. The appointee cannot do any clinical work outside the employing organisation.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
£54,499 to £76,582 a year
Contract
Fixed term
Duration
2 years
Working pattern
Full-time
Reference number
MED06008
Job locations
Fulham Palace Rd, London
London
W6 8RF
United Kingdom
Job description
Job responsibilities
About the role The Department of Surgery and Cancer at Imperial College would like to recruit a Clinical Research Fellow to start in October/November 2026 within the Translational Colorectal Research Laboratory (https://www.imperial.ac.uk/department-surgery-cancer/research/surgery/groups/translational-colorectal-research-laboratory/). This is an exciting opportunity to pursue an MD in surgery under the supervision of senior academics with track-records of internationally impactful research whilst maintaining clinical skills by providing on call cover in a leading London teaching hospital. In 2025, Imperial College ranked number 2nd globally in the QS World University Rankings and number 1 overall in the UK Research Excellence Framework. It currently has the highest research impact of all Russel Group Universities. Imperial College NHS Trust is one of the largest NHS trusts in England. In 2019-2020 it had a turnover of £1.3bn and treated 1.3M people. The Colorectal Department comprises 7 consultants with a wide scope of specialist practice in colorectal oncology, minimally invasive and robotic surgery, inflammatory bowel disease and pelvic floor function. This combined clinical / academic post will allow the successful candidate to work towards an MD in surgery by developing skills in research design, study conduct, statistical analysis, and output dissemination. You must be able to demonstrate some previous experience in research and must show evidence of ability to develop personal research projects. Individuals will be encouraged to apply for independent grant funding and to contribute to the University community to further their academic portfolio. Within this department is a unique opportunity to contribute to research projects across disciplines through collaboration in areas such as medical engineering, cognitive surgery, omics sciences, microbiome science, patient safety and robotics. The posts will be supervised by Mr James Kinross, an international leader in colorectal cancer research who is highly engaged in teaching, education, and leadership activities within and outside of Imperial College. The specific research project will be "Chemogut" - defining microbiome chemotherapy interactions in colon cancer. The scope of the research may entail clinical trials, microbiome work, various analytical techniques, and scientific laboratory skills in collaboration with scientists across Imperial College and other universities. Clinical commitments will be primarily conducted at Charing Cross Hospital with cover of a 1:8 General Surgery on call rota. Further work may be undertaken to provide on-call/cover or clinics at the supervisors' discretion. The University is supportive of flexible working. The Department is happy to discuss the possibility of implementing such arrangements for this post, with suitably qualified people subject to operational arrangements. What you would be doing Key Responsibilities within Imperial
Job description
Job responsibilities
About the role The Department of Surgery and Cancer at Imperial College would like to recruit a Clinical Research Fellow to start in October/November 2026 within the Translational Colorectal Research Laboratory (https://www.imperial.ac.uk/department-surgery-cancer/research/surgery/groups/translational-colorectal-research-laboratory/). This is an exciting opportunity to pursue an MD in surgery under the supervision of senior academics with track-records of internationally impactful research whilst maintaining clinical skills by providing on call cover in a leading London teaching hospital. In 2025, Imperial College ranked number 2nd globally in the QS World University Rankings and number 1 overall in the UK Research Excellence Framework. It currently has the highest research impact of all Russel Group Universities. Imperial College NHS Trust is one of the largest NHS trusts in England. In 2019-2020 it had a turnover of £1.3bn and treated 1.3M people. The Colorectal Department comprises 7 consultants with a wide scope of specialist practice in colorectal oncology, minimally invasive and robotic surgery, inflammatory bowel disease and pelvic floor function. This combined clinical / academic post will allow the successful candidate to work towards an MD in surgery by developing skills in research design, study conduct, statistical analysis, and output dissemination. You must be able to demonstrate some previous experience in research and must show evidence of ability to develop personal research projects. Individuals will be encouraged to apply for independent grant funding and to contribute to the University community to further their academic portfolio. Within this department is a unique opportunity to contribute to research projects across disciplines through collaboration in areas such as medical engineering, cognitive surgery, omics sciences, microbiome science, patient safety and robotics. The posts will be supervised by Mr James Kinross, an international leader in colorectal cancer research who is highly engaged in teaching, education, and leadership activities within and outside of Imperial College. The specific research project will be "Chemogut" - defining microbiome chemotherapy interactions in colon cancer. The scope of the research may entail clinical trials, microbiome work, various analytical techniques, and scientific laboratory skills in collaboration with scientists across Imperial College and other universities. Clinical commitments will be primarily conducted at Charing Cross Hospital with cover of a 1:8 General Surgery on call rota. Further work may be undertaken to provide on-call/cover or clinics at the supervisors' discretion. The University is supportive of flexible working. The Department is happy to discuss the possibility of implementing such arrangements for this post, with suitably qualified people subject to operational arrangements. What you would be doing Key Responsibilities within Imperial
Person Specification
Qualifications
Essential
- Degree in Medicine or equivalent
- Full GMC registration with licence to practice
- MRCS/MRCP or equivalent
- Advanced Life Support training
- FRCS or equivalent
Experience
Essential
- Evidence of an interest in research
- ST3+ level in General Surgery/General Medicine
- Proven experience in Acute Hospital setting
Person Specification
Qualifications
Essential
- Degree in Medicine or equivalent
- Full GMC registration with licence to practice
- MRCS/MRCP or equivalent
- Advanced Life Support training
- FRCS or equivalent
Experience
Essential
- Evidence of an interest in research
- ST3+ level in General Surgery/General Medicine
- Proven experience in Acute Hospital setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Imperial College London
Address
Fulham Palace Rd, London
London
W6 8RF
United Kingdom
Employer's website
Employer details
Employer name
Imperial College London
Address
Fulham Palace Rd, London
London
W6 8RF
United Kingdom
Employer's website
Apply Now
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Posted 4 day(s) ago
Reference: 2371747
Job summary
This is an opportunity for a highly experienced senior economist or analyst to join an established, high-performing analytical team. Strategic Analysis is a multidisciplinary team of specialists in economics, behavioural science and other analytical professions. We operate as an in-house consultancy, working across analytical and professional boundaries to analyse important and interesting NHS challenges.
Our work is project-based, and we collaborate with teams across NHS England, DHSC, and the NHS to translate our analysis into real-world impact. We use a range of methods including econometric modelling, other advanced quantitative techniques, experimental methods, and qualitative research. Some of our recent projects have been on the impact of moving care closer to home, the relationship between the NHS and economic growth, the drivers of health sector productivity, and the use of digital health technologies.
Main duties of the job
The post holder will be a key member of the Strategic Analysis leadership team. You will independently identify, design, and lead high-quality analytical projects for senior clients in NHS England and DHSC. You will be responsible, alongside the team's Deputy Director, for influencing executive-level stakeholders and promoting the team's work. Drawing on specialist skills and knowledge from an analytical profession like economics, behavioural science, statistics, or epidemiology, you will provide expert advice to support evidence-based decision making.
About us
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 8d
Salary
£94,356 to £108,814 a year per annum (exclusive of London weighting)
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
990-TDD-D&A-EC5240-E
Job locations
Any NHSE Office
Nationally
SE1 8UG
United Kingdom
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, and person specification in the attached Job Description. Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.
For further information or to discuss the role, candidates can contact the hiring manager [email protected] before applying.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, and person specification in the attached Job Description. Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.
For further information or to discuss the role, candidates can contact the hiring manager [email protected] before applying.
Person Specification
Qualifications
Essential
- Educated to post-graduate level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline), or equivalent experience
Skills
Essential
- Consultancy skills - able to understand the real issues underlying a request and ability to agree and manage scope of work
- Skilled at logical problem structuring, able to apply existing knowledge/skills to unfamiliar areas
Knowledge
Essential
- Subject matter expertise across a number of key areas relating to analysis and statistics
Experience
Essential
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
Person Specification
Qualifications
Essential
- Educated to post-graduate level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline), or equivalent experience
Skills
Essential
- Consultancy skills - able to understand the real issues underlying a request and ability to agree and manage scope of work
- Skilled at logical problem structuring, able to apply existing knowledge/skills to unfamiliar areas
Knowledge
Essential
- Subject matter expertise across a number of key areas relating to analysis and statistics
Experience
Essential
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS England
Address
Any NHSE Office
Nationally
SE1 8UG
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Employer details
Employer name
NHS England
Address
Any NHSE Office
Nationally
SE1 8UG
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2371744
Job summary
Welcome to FCMS!
An exciting opportunity has arisen in FCMS! We are seeking a qualified and experienced Sonographer to join our friendly and busy Leicester team.
FCMS is committed to ensuring that our patients have the best possible experience within our service. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do. We value all of our staff and aim to provide rewarding careers and benefits, fulfilling work environments and exciting opportunities.
Post: Ultrasound Sonographer (General & MSK)
Hours: Bank contract (Zero Hours)
Pay: £28.48 - £32.38 dependent on experience
Reports to: Ultrasound Clinical Lead
Accountable to: Diagnostics Clinical Manager
Base: Community clinics at sites across Leicester
*Please note that our roles are not being considered for sponsorship at this time*
Main duties of the job
Main Tasks & Responsibilities
The post-holder will work in the Community setting supporting the team with carrying out agreed tasks:
- To perform and have expertise in a range of highly specialised Non-Obstetric Ultrasound procedures/techniques in line with BMUS guidelines
- To perform scans, provide accurate, reproducible reports. The reports must be completed within the timescales agreed by the Commissioners & Head of Diagnostics.
- To recognise the significance of investigation findings/diagnoses and act on these accordingly
- To liaise closely with the Lead Sonographer & Consultant Radiologist and seek guidance/advice when required.
- Keep up to date with all relevant policies and guidance e.g. NICE
- To contribute accordingly to the maintenance of standards and quality in service development of the Non-Obstetric Ultrasound service provided, including active involvement in the training of related staff, whist also maintaining and further developing ones own professionalism and expert skills and knowledge.
- Participate in the implementation and on-going delivery of the relevant service.
- Adhere to policies and procedures of the company and keep up to date with procedures and changes within the role.
- To build and maintain professional relationships with host practices and secondary care clinicians.
About us
The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
£28.48 to £32.38 an hour Depending on experience
Contract
Bank
Working pattern
Part-time
Reference number
U0051-26-0068
Job locations
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Job description
Job responsibilities
Maintaining professional standards/ training
- To be trained and accredited under the auspices of the Resuscitation Council (UK) and to partake in providing Basic Life Support (BLS) cardio-pulmonary resuscitation as and when necessary
- To help ensure that all equipment in use within the service is in safe working order and fully functional
- To be self-motivated and resourceful, developing ones own personal knowledge, skills, professionalism and expertise in the speciality, so showing evidence of continuous growth and personal, as well as professional development
- To hold HCPC registration or equivalent, and maintain this by Continuing Professional Development
- To complete the company Mandatory training programme as required
Administrative Duties
This includes general administrative duties which will comprise of:
- Accessing clinical systems to view patient records.
- General communication to the administrative team via email and verbally.
- Maintaining consumable stock levels at clinic and requesting stock.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.
Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity.
Confidentiality
In the course of your duties, you may have access to confidential material about patients, members of staff or other health service business. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and /ortreatment of the patient. If you are in any doubt whatsoever as to the authority of a person or body asking for information of this nature, you must seek advice from your manager. Similarly, no information of a personal or confidential nature concerning individual members of staff should be
divulged to anyone without the proper authority having first been given. Failure to observe these rules will be regarded by FCMS as serious or gross misconduct which could result in disciplinary action being taken against you.
Health and Safety/Security
Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients. Staff must also be aware of the action to be taken in the event of a fire and must attend a fire lecture annually. It is the duty of every employee to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk.
Employees will, therefore, refer any matters of concern through their respective managers. Similarly, it is each persons responsibility to ensure a secure environment and bring any breaches of security to the attention of their manager.
Safeguarding Vulnerable Adults and Children
All members of staff have a duty to safeguard and promote the welfare of vulnerable adults and children in all relevant areas of their work. This includes attendance at relevant training events and being aware of FCMS Safeguarding policy and procedures.
Non-Smoking Policy
GP Care operates a Non-Smoking Policy which limits smoking in the workplace. Employees are required to observe the rules laid down in the policy and failure to do so may result in disciplinary being taken.
Equal Opportunities
FCMS (NW) Ltd has given its full commitment to the adoption and promotion of the key principles of equal opportunities contained within current legislation and the companys Equality and Diversity Policy.
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Job description
Job responsibilities
Maintaining professional standards/ training
- To be trained and accredited under the auspices of the Resuscitation Council (UK) and to partake in providing Basic Life Support (BLS) cardio-pulmonary resuscitation as and when necessary
- To help ensure that all equipment in use within the service is in safe working order and fully functional
- To be self-motivated and resourceful, developing ones own personal knowledge, skills, professionalism and expertise in the speciality, so showing evidence of continuous growth and personal, as well as professional development
- To hold HCPC registration or equivalent, and maintain this by Continuing Professional Development
- To complete the company Mandatory training programme as required
Administrative Duties
This includes general administrative duties which will comprise of:
- Accessing clinical systems to view patient records.
- General communication to the administrative team via email and verbally.
- Maintaining consumable stock levels at clinic and requesting stock.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.
Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity.
Confidentiality
In the course of your duties, you may have access to confidential material about patients, members of staff or other health service business. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and /ortreatment of the patient. If you are in any doubt whatsoever as to the authority of a person or body asking for information of this nature, you must seek advice from your manager. Similarly, no information of a personal or confidential nature concerning individual members of staff should be
divulged to anyone without the proper authority having first been given. Failure to observe these rules will be regarded by FCMS as serious or gross misconduct which could result in disciplinary action being taken against you.
Health and Safety/Security
Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients. Staff must also be aware of the action to be taken in the event of a fire and must attend a fire lecture annually. It is the duty of every employee to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk.
Employees will, therefore, refer any matters of concern through their respective managers. Similarly, it is each persons responsibility to ensure a secure environment and bring any breaches of security to the attention of their manager.
Safeguarding Vulnerable Adults and Children
All members of staff have a duty to safeguard and promote the welfare of vulnerable adults and children in all relevant areas of their work. This includes attendance at relevant training events and being aware of FCMS Safeguarding policy and procedures.
Non-Smoking Policy
GP Care operates a Non-Smoking Policy which limits smoking in the workplace. Employees are required to observe the rules laid down in the policy and failure to do so may result in disciplinary being taken.
Equal Opportunities
FCMS (NW) Ltd has given its full commitment to the adoption and promotion of the key principles of equal opportunities contained within current legislation and the companys Equality and Diversity Policy.
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Person Specification
Skills
Essential
- Excellent oral, written communication skills - Be a good communicator with people from all walks of life
- Excellent telephone manner
- Ability to remain calm and confident under pressure
- Excellent interpersonal and team-working skills
- Good organisational abilities to include the ability to prioritise workload
- IT literacy in Microsoft Applications
- Ability to analyse problems and develop practical solutions
Personal Qualities and Behaviours
Essential
- Sensitive to the needs of others and has an awareness and responsiveness to other peoples feelings and needs
- Values differences: regards people as individuals and appreciates the value of diversity in the workplace
- Able to work as part of a team, co-operating to work together and willing to help and assist wherever possible and appropriate
- Able to establish, develop and maintain positive relationships with others both internally and externally
Other
Essential
- Current driving licence, with access to a car with appropriate insurance cover
- Prepared to travel and to occasionally work out of hours as work demands
- Manage working to tight deadlines
- Adaptable Strong commitment and high level of integrity Subject to DBS check
Qualifications
Essential
- PGDip or DMU (CASE accredited)
- HCPC or RCT registration
- Commitment to on-going personal development
Desirable
- Evidence of post graduate development education, training, CPD or equivalent experience
Experience
Essential
- Experience in General abdominal, Gynae ultrasound
Desirable
- Experience in MSK ultrasound
- Experience in working single handed in the community
- Experience of managing projects
- Experience of managing within a complex environment
- Relevant IT experience in US technology e.g., PACs, RIS
Person Specification
Skills
Essential
- Excellent oral, written communication skills - Be a good communicator with people from all walks of life
- Excellent telephone manner
- Ability to remain calm and confident under pressure
- Excellent interpersonal and team-working skills
- Good organisational abilities to include the ability to prioritise workload
- IT literacy in Microsoft Applications
- Ability to analyse problems and develop practical solutions
Personal Qualities and Behaviours
Essential
- Sensitive to the needs of others and has an awareness and responsiveness to other peoples feelings and needs
- Values differences: regards people as individuals and appreciates the value of diversity in the workplace
- Able to work as part of a team, co-operating to work together and willing to help and assist wherever possible and appropriate
- Able to establish, develop and maintain positive relationships with others both internally and externally
Other
Essential
- Current driving licence, with access to a car with appropriate insurance cover
- Prepared to travel and to occasionally work out of hours as work demands
- Manage working to tight deadlines
- Adaptable Strong commitment and high level of integrity Subject to DBS check
Qualifications
Essential
- PGDip or DMU (CASE accredited)
- HCPC or RCT registration
- Commitment to on-going personal development
Desirable
- Evidence of post graduate development education, training, CPD or equivalent experience
Experience
Essential
- Experience in General abdominal, Gynae ultrasound
Desirable
- Experience in MSK ultrasound
- Experience in working single handed in the community
- Experience of managing projects
- Experience of managing within a complex environment
- Relevant IT experience in US technology e.g., PACs, RIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
FCMS
Address
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website
http://www.fcms-nw.co.uk/ (Opens in a new tab)
Employer details
Employer name
FCMS
Address
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website
http://www.fcms-nw.co.uk/ (Opens in a new tab)
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Posted 4 day(s) ago
Reference: 2371738
Job summary
We are looking for a Medical Receptionist to join our busy and evolving team.
Job Purpose
To provide a high-quality front-line reception service to our patients and colleagues and to ensure the day-to-day activities are performed in a timely and efficient manner.
As a receptionist you are the first point of contact for people contacting the surgery and it is vital that you project a positive, friendly and professional image to patients and other visitors.
You will be responsible for a wide range of reception duties including care navigation, office administration, call handling and liaising with patients which will enable the practice to deliver a quality service to our patients.
The role is varied and requires significant customer service experience as well as excellent communication skills; you should be a motivated, enthusiastic and friendly person with a positive attitude towards working within the NHS and general practice and a willingness to adapt to changing demands within the NHS.
Post Hours
The successful candidate must be able to work approximately 23-25 hours per week over 5 days and must be flexible to work within our practice core hours of 7.30am - 6.30pm. You will be required to be flexible to cover when needed for holidays, sickness & other absences.
Main duties of the job
Ensure an effective & efficient reception service is provided to patients & other visitors to the practice.
Deal with all general enquiries from patients, doctors, staff & other agencies, explaining surgery procedures, making new & follow-up appointments.
Care navigate & direct patients to the most appropriate source of help.
Action requests for repeat prescriptions & ensure they are processed as per our protocol within 48 hours.
Setting out letters, new prescriptions & repeat prescriptions for checking by the doctor before collection by the patient or sending to the pharmacy.
Filing & extracting patients records & any documents relating to these be it from paper or electronic records.
Entering patient information accurately & in a timely manner onto the patient record or clinical system.
Dealing with the incoming post & other forms of communication, scanning & distributing it to the appropriate members of the practice team.
Receiving & passing on messages in an accurate & timely manner to clinical & managerial staff as well as passing on all requests for home visits to the appropriate clinician, ensuring careful recording of all relevant details.
Updating patient details as requested in an accurate & timely manner.
Liaising with other outside agencies including hospitals, ambulance control, out of hours services or other bodies by telephone or email.
About us
We are a six partner GMS teaching practice in the North of Sheffield with a practice population of approximately 9,700 patients, our team also includes 4 salaried GPs, 5 practice nurses, 2 Health Care assistants and a team of reception, secretarial and admin staff. We have a spacious, modern building.
Both formal and informal communication is an important part of the way our practice runs.
The practice is a high QOF achiever and has a good CQC rating.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
£12.71 an hour Salary is dependant on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5192-26-0002
Job locations
Norwood Medical Centre
360 Herries Road
Sheffield
S5 7HD
United Kingdom
Job description
Job responsibilities
Medical Receptionist Job Description
Post: Medical Receptionist
Accountable to: Practice Manager & Assistant Practice Manager
Place of work: Norwood Medical Centre
Job Purpose
To provide a high-quality front-line reception service to our patients and colleagues and to ensure the day-to-day activities are performed in a timely and efficient manner.
As a receptionist you are the first point of contact for people contacting the surgery and it is vital that you project a positive, friendly and professional image to patients and other visitors.
Primary Responsibilities
Ensure an effective and efficient reception service is provided to patients and other visitors to the practice.
Organise and plan room usage on the day.
Deal with all general enquiries from patients, doctors, staff and other agencies, explaining surgery procedures, making new and follow-up appointments over the telephone or with direct patient contact.
Care navigate and direct patients to the most appropriate source of help.
Action requests for repeat prescriptions and ensure they are processed as per our protocol within 48 hours.
Opening mail and ensuring that it is directed to the correct recipient as soon as possible.
Setting out letters, new prescriptions and repeat prescriptions for checking by the doctor before collection by the patient or sending to the pharmacy.
Filing and extracting patients records and any documents relating to these be it from paper or electronic records.
Entering patient information accurately and in a timely manner onto the patient record or clinical system.
Dealing with the incoming post and other forms of communication, scanning and distributing it to the appropriate members of the practice team.
Receiving and passing on messages in an accurate and timely manner to clinical and managerial staff.
Pass on all requests for home visits to the appropriate clinician, ensuring careful recording of all relevant details.
Explain the registration process and formal requirements to new patients and those seeking temporary cover and ensure procedures are followed.
Registration and documentation of new patients to the practice, including reorganisation of patient notes when they are received.
Updating patient details as requested in an accurate and timely manner.
Liaising with other outside agencies including hospitals, ambulance control, out of hours services or other bodies by telephone or email.
Keeping the consulting rooms and the reception areas adequately supplied with stationery and necessary equipment.
Tidying the reception areas at the end of a session, ensuring that any urgent or outstanding messages and tasks are passed over to incoming colleagues for completion.
Opening and closing surgery premises, checking heating and ventilation in waiting areas and switching on/off computers in reception and consulting areas.
Responsibility for checking and securing the premises, setting the security alarm.
Flexible to cover when needed for holidays, sickness and other absences.
Willingness to adopt and contribute to new processes.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Actively reporting health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas and general/patient areas clean and tidy, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role.
Undertaking periodic infection control training.
Reporting potential risks identified.
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner that is welcoming to and of the individual is non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patient needs.
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise people's needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Job description
Job responsibilities
Medical Receptionist Job Description
Post: Medical Receptionist
Accountable to: Practice Manager & Assistant Practice Manager
Place of work: Norwood Medical Centre
Job Purpose
To provide a high-quality front-line reception service to our patients and colleagues and to ensure the day-to-day activities are performed in a timely and efficient manner.
As a receptionist you are the first point of contact for people contacting the surgery and it is vital that you project a positive, friendly and professional image to patients and other visitors.
Primary Responsibilities
Ensure an effective and efficient reception service is provided to patients and other visitors to the practice.
Organise and plan room usage on the day.
Deal with all general enquiries from patients, doctors, staff and other agencies, explaining surgery procedures, making new and follow-up appointments over the telephone or with direct patient contact.
Care navigate and direct patients to the most appropriate source of help.
Action requests for repeat prescriptions and ensure they are processed as per our protocol within 48 hours.
Opening mail and ensuring that it is directed to the correct recipient as soon as possible.
Setting out letters, new prescriptions and repeat prescriptions for checking by the doctor before collection by the patient or sending to the pharmacy.
Filing and extracting patients records and any documents relating to these be it from paper or electronic records.
Entering patient information accurately and in a timely manner onto the patient record or clinical system.
Dealing with the incoming post and other forms of communication, scanning and distributing it to the appropriate members of the practice team.
Receiving and passing on messages in an accurate and timely manner to clinical and managerial staff.
Pass on all requests for home visits to the appropriate clinician, ensuring careful recording of all relevant details.
Explain the registration process and formal requirements to new patients and those seeking temporary cover and ensure procedures are followed.
Registration and documentation of new patients to the practice, including reorganisation of patient notes when they are received.
Updating patient details as requested in an accurate and timely manner.
Liaising with other outside agencies including hospitals, ambulance control, out of hours services or other bodies by telephone or email.
Keeping the consulting rooms and the reception areas adequately supplied with stationery and necessary equipment.
Tidying the reception areas at the end of a session, ensuring that any urgent or outstanding messages and tasks are passed over to incoming colleagues for completion.
Opening and closing surgery premises, checking heating and ventilation in waiting areas and switching on/off computers in reception and consulting areas.
Responsibility for checking and securing the premises, setting the security alarm.
Flexible to cover when needed for holidays, sickness and other absences.
Willingness to adopt and contribute to new processes.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Actively reporting health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas and general/patient areas clean and tidy, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role.
Undertaking periodic infection control training.
Reporting potential risks identified.
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner that is welcoming to and of the individual is non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patient needs.
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise people's needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Person Specification
Experience
Essential
- Previous reception or customer care experience
- Experience of working with the general public
Desirable
- Experience of working in Primary Care or other health care setting
- Experience of working within a changing environment
- Care navigation and signposting
Knowledge and Skills
Essential
- Ability to use a telephone system and good call handling skills including taking and recording accurate information
- Keyboard and IT Skills
- Well organised
- Ability to deal with urgent situations that may arise and work calmly under pressure
- Attention to detail and good levels of accuracy
- Confidentiality & GDPR awareness
- Excellent communications including the ability to listen, must include communication skills via:
- -Telephone
- -In person
Desirable
- EMIS user
- Ability to use and decipher read codes
- Previous use of medical terminology
Knowledge and Skills
Essential
- Ability to use a telephone system and good call handling skills including taking and recording accurate information
- Keyboard and IT Skills
- Well organised
- Ability to deal with urgent situations that may arise and work calmly under pressure
- Attention to detail and good levels of accuracy
- Confidentiality & GDPR awareness
- Excellent communications including the ability to listen, must include communication skills via:
- -Telephone
- -In person
Desirable
- EMIS user
- Ability to use and decipher read codes
- Previous use of medical terminology
Qualifications
Essential
- English and Maths GCSE A to C or equivalent
Desirable
- Customer care or Administration qualification or equivalent
Knowledge and Skills
Essential
- Ability to use a telephone system and good call handling skills including taking and recording accurate information
- Keyboard and IT Skills
- Well organised
- Ability to deal with urgent situations that may arise and work calmly under pressure
- Attention to detail and good levels of accuracy
- Confidentiality & GDPR awareness
- Excellent communications including the ability to listen, must include communication skills via:
- -Telephone
- -In person
Desirable
- EMIS user
- Ability to use and decipher read codes
- Previous use of medical terminology
Person Specification
Experience
Essential
- Previous reception or customer care experience
- Experience of working with the general public
Desirable
- Experience of working in Primary Care or other health care setting
- Experience of working within a changing environment
- Care navigation and signposting
Knowledge and Skills
Essential
- Ability to use a telephone system and good call handling skills including taking and recording accurate information
- Keyboard and IT Skills
- Well organised
- Ability to deal with urgent situations that may arise and work calmly under pressure
- Attention to detail and good levels of accuracy
- Confidentiality & GDPR awareness
- Excellent communications including the ability to listen, must include communication skills via:
- -Telephone
- -In person
Desirable
- EMIS user
- Ability to use and decipher read codes
- Previous use of medical terminology
Knowledge and Skills
Essential
- Ability to use a telephone system and good call handling skills including taking and recording accurate information
- Keyboard and IT Skills
- Well organised
- Ability to deal with urgent situations that may arise and work calmly under pressure
- Attention to detail and good levels of accuracy
- Confidentiality & GDPR awareness
- Excellent communications including the ability to listen, must include communication skills via:
- -Telephone
- -In person
Desirable
- EMIS user
- Ability to use and decipher read codes
- Previous use of medical terminology
Qualifications
Essential
- English and Maths GCSE A to C or equivalent
Desirable
- Customer care or Administration qualification or equivalent
Knowledge and Skills
Essential
- Ability to use a telephone system and good call handling skills including taking and recording accurate information
- Keyboard and IT Skills
- Well organised
- Ability to deal with urgent situations that may arise and work calmly under pressure
- Attention to detail and good levels of accuracy
- Confidentiality & GDPR awareness
- Excellent communications including the ability to listen, must include communication skills via:
- -Telephone
- -In person
Desirable
- EMIS user
- Ability to use and decipher read codes
- Previous use of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Norwood Medical Centre
Address
Norwood Medical Centre
360 Herries Road
Sheffield
S5 7HD
United Kingdom
Employer's website
Employer details
Employer name
Norwood Medical Centre
Address
Norwood Medical Centre
360 Herries Road
Sheffield
S5 7HD
United Kingdom
Employer's website
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Psychological Wellbeing Practitioner - Northumberland TT
Sunderland Counselling Service View all jobs
Posted 4 day(s) ago
Reference: 2371734
Job summary
Northumberland Talking Therapies has an exciting opportunity to recruit a qualified PWP who holds accreditation with either the BABCP or BPS and is keen to develop their skills and experience within our organisation, working to deliver low intensity service provision to residents from the Northumberland area. The position can be offered as a minimum of 22.5 hours or up to and including full time. You will be based in one of our Northumberland offices (likely to be either our Morpeth or Blyth office), but this is a hybrid position with home working options available for part of the week.
The post-holder will work within a service where caseload is monitored on booked appointments, and which offers fantastic progression opportunities from supervisor training to trainee high-intensity CBT positions.
The post-holder will provide low intensity interventions including a range of cognitive behavioural therapy (CBT) based self-management interventions to clients experiencing mild to moderate anxiety and depression. We are proud to be an inclusive workplace that celebrates diversity and welcomes applicants of all backgrounds, and applicants must be committed to upholding the principles of equal opportunities.
The successful candidate will have completed an academic course of study in line with the Low Intensity National Programme and be qualified as a PWP (e.g. PG Cert Low Intensity Psychological Therapies)
Main duties of the job
In this role you will:
Undertake triage assessments
Provide a range of low intensity interventions through guided self-help and computerised CBT, via telephone, video and face to face appointments.
Facilitate step 2 psycho educational online groups
Have the opportunity to contribute to a number of innovative service improvement projects. The service has a number of Special Interest Groups which seek to improve and innovate the service offered to the area. This includes but is not limited to perinatal, long term health conditions, and young people.
Have the opportunity to act as a mentor to trainee PWPs
Attend regular line management, case management and clinical skills supervision
Work closely with other PWPs to support one another and utilise skills and knowledge
Attend CPD events
About us
The salary for this post is NHS comparable, and the successful applicant will be employed on Sunderland Counselling Service (SCS) terms and conditions.
The successful candidate will be entitled to benefits such as access to our 24/7 employee assistance programme to support wellbeing. The service is committed to supporting a work life balance and offers an enhanced 30 days annual leave per year (pro-rata)
Applications are invited from candidates who are able to meet the requirements of the person specification.
We would encourage applicants from all backgrounds with relevant qualifications and experience to apply.
If you wish to enquire about this post please contact either of the Step 2 Leads -
Hayley Armstrong ([email protected])
Sarah Coles ([email protected]
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0330-26-0019
Job locations
Northumberland Talking Therapies
Unit 4 Telford Court
Morpeth
Northumberland
NE61 2DB
United Kingdom
Northumberland Talking Therapies
Unit 11, Linnet Court,
Cawledge Business Park
Alnwick
NE66 2GD
United Kingdom
Northumberland Talking Therapies
Unit 4 Telford Court
Morpeth
NE61 2DB
United Kingdom
Northumberland Talking Therapies
Blyth Workspace,
Commissioners Quay,
Blyth
NE24 3AF
United Kingdom
Job description
Job responsibilities
The post-holder will work within the IAPT service providing high volume low intensity interventions which will be a range of cognitive behavioural therapy (CBT) based self management interventions to clients with mild to moderate common mental health conditions.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities
Job description
Job responsibilities
The post-holder will work within the IAPT service providing high volume low intensity interventions which will be a range of cognitive behavioural therapy (CBT) based self management interventions to clients with mild to moderate common mental health conditions.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities
Person Specification
Qualifications
Essential
- -Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course)
Desirable
- -Training in nursing, social work, occupational therapy, counselling or within a psychological therapy.
- -Psychology or other health related undergraduate degree.
- -Psychology or other health related postgraduate degree
Experience
Essential
- -Evidence of working with people who have experienced a mental health problem
- -Demonstrates high standards in written communication
- -Able to write clear reports and letters.
Desirable
- -Experience of working in Primary Care Services
- -Worked in a service where agreed targets in place demonstrating clinical outcomes
- -Ability to manage own caseload and time
- -Evidence of working in the local community
Knowledge and Skills
Essential
- -Ability to evaluate and put in place the effect of training
- -Computer literate
- -Excellent verbal and written communication skills, including telephone skills
- -Able to develop good therapeutic relationships with clients
- -Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- -High level of enthusiasm and motivation.
- -Advanced communication skills
- -Ability to work within a team and foster good working relationships
- -Ability to use clinical supervision and personal development positively and effectively
- -Ability to work under pressure
- -Regard for others and respect for individual rights of autonomy and confidentiality
- -Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
Desirable
- -Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- -Knowledge of medication used in anxiety and depression and other common mental health problems
- -Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
- Car driver and/or ability and willingness to travel to locations throughout the organisation
- -Fluent in languages other than English
Person Specification
Qualifications
Essential
- -Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course)
Desirable
- -Training in nursing, social work, occupational therapy, counselling or within a psychological therapy.
- -Psychology or other health related undergraduate degree.
- -Psychology or other health related postgraduate degree
Experience
Essential
- -Evidence of working with people who have experienced a mental health problem
- -Demonstrates high standards in written communication
- -Able to write clear reports and letters.
Desirable
- -Experience of working in Primary Care Services
- -Worked in a service where agreed targets in place demonstrating clinical outcomes
- -Ability to manage own caseload and time
- -Evidence of working in the local community
Knowledge and Skills
Essential
- -Ability to evaluate and put in place the effect of training
- -Computer literate
- -Excellent verbal and written communication skills, including telephone skills
- -Able to develop good therapeutic relationships with clients
- -Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- -High level of enthusiasm and motivation.
- -Advanced communication skills
- -Ability to work within a team and foster good working relationships
- -Ability to use clinical supervision and personal development positively and effectively
- -Ability to work under pressure
- -Regard for others and respect for individual rights of autonomy and confidentiality
- -Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
Desirable
- -Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- -Knowledge of medication used in anxiety and depression and other common mental health problems
- -Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
- Car driver and/or ability and willingness to travel to locations throughout the organisation
- -Fluent in languages other than English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sunderland Counselling Service
Address
Northumberland Talking Therapies
Unit 4 Telford Court
Morpeth
Northumberland
NE61 2DB
United Kingdom
Employer's website
http://www.sunderlandcounselling.org.uk/ (Opens in a new tab)
Employer details
Employer name
Sunderland Counselling Service
Address
Northumberland Talking Therapies
Unit 4 Telford Court
Morpeth
Northumberland
NE61 2DB
United Kingdom
Employer's website
http://www.sunderlandcounselling.org.uk/ (Opens in a new tab)
Apply Now
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Pharmacy Technician - Clinical Services
Cambridge University Hospital NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2371730
Job summary
We are offering an opportunity for a Pharmacy Technician to join our Clinical Team. This essential role provides the opportunity for a Pharmacy Technician to put their skills into practice, working with innovative technology and systems, whilst also continuing to build further skills for future career progression. You will participate in the medicines reconciliation process, supply of medication during Inpatient stay, support effective and timely discharge and patient counselling. This role offers many opportunities to interact with patients and their carers, as well as the wider multidisciplinary team.
We actively encourage interest from Pharmacy Technicians across all sectors and have a wealth of experience within the team to support transition from other sectors of pharmacy towards hospital pharmacy.
We welcome applications from pre-registration Trainee Pharmacy technicians completing their qualification within the next three months. Entry level will be at a Band 4 (unless already Band 5) - previous experience, qualification and accreditations will be considered. Candidates will be regraded to Band 5 once in-house accreditation completed.
Our department is proud to prioritise the inclusion of all staff and we support everyone to achieve their potential.
Main duties of the job
We provide excellent education and development opportunities including gaining a national accreditation in Medicines Management, Medicines Reconciliation and Final Accuracy Checking. We are looking for a highly motivated registered Pharmacy Technician with excellent organisational skills and the ability to work under pressure whilst ensuring accuracy in all aspects of technical pharmacy.
Main duties of the job
- To improve the quality of care to patients in Clinical and Ward areas by means of an efficient medicines management system. This will include the use of patients' own drugs (PODS), providing Inpatient supply dispensing, near-patient discharge systems and counselling patients about their medicines.
- To support the Pharmacy team in the delivery of the departmental medicines management strategy via provision of technical Ward based Pharmacy Services.
- To rotate around defined clinical areas according to experience
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
180-B-264233
Job locations
Cambridge University Hospitals NHS Foundation Trust
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 4th October 2026.
Interviews are due to be held on 19thOctober 2026.
All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. This vacancy will close at midnight on 4th October 2026. Interviews are due to be held on 19thOctober 2026. All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback. As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver. Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Completion of a GPhC-accredited course, GPhC-recognised qualification or a GPhC-approved apprenticeship pathway for Pharmacy Technician initial education and training (Minimum qualification NVQ3 Pharmacy Services, BTEC Pharmaceutical Science or CGLI/Apoth Hall pre 1985 certificates or equivalent.)
- Registered with the GPhC as a Pharmacy Technician
Desirable
- Member of APTUK
- Post registration qualification in Pharmaceutical medicines
- Management and/or patient consultation skills e.g. Certificate In Medicines Management for Pharmacy Technicians; Patient Counselling skills or equivalent
- Medicines management accreditation (National Framework /or in-house recognised equivalent confirmed at interview)
- Medicines reconciliation accreditation (National Management and/or patient consultation skills e.g. Certificate In Medicines Management for Pharmacy Technicians; Patient Counselling skills or equivalent
- Framework /or in-house recognised equivalent confirmed at interview)
- Accredited Checking Pharmacy Technician (ACPT)
Experience
Essential
- Recent pharmacy experience within a hospital ward or dispensary setting, a community pharmacy or GP practice.
- Entry level will be at a Band 4 (unless already Band 5) - previous experience, qualification and accreditations will be considered.
- Candidates will be regraded to Band 5 once in-house accreditation completed.
Desirable
- Experience of medication history taking and medicines reconciliation
- Knowledge and experience of audit methodology
- Project management skills
- Experience of patient counselling
- Experience of using an electronic prescribing and medicines administration system
- NHS experience
Knowledge
Essential
- Clinical and information governance guidelines.
- Formulary management and application
- Awareness of NICE, NLRS, MHRA/CSM and involved in implementation of relevant guidance.
- Current legislation regarding Controlled Drugs.
- Current policies and legislation regarding safe and secure storage of medicines.
Desirable
- Knowledge and experience of audit methodology
Skills
Essential
- Good communication skills (verbal and written) (Regularly communicates with key groups/stakeholders, including those with barriers to understanding.)
- Basic computer literacy
- Good organisational skills; self and others
- Proven ability to meet objectives and targets
- Ability to respond to change and apply and facilitate new developments without difficulty
- Resilient and able to cope under pressure
- Ability to develop and maintain good relationships with others
- Ability to work flexible and unsocial hours (e.g. on rota weekends/public holidays; late dispensary duties, etc.)
- Receptive to priorities of patients, carers and other staff groups
- Good oral and written presentation skills
Desirable
- Project management skills
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
- Team player
- Motivated and resourceful and proactive approach
- Flexible and adaptable
- Able to work under pressure
- Accepts responsibility and accountability for own work
- Recognises the limits of own authority within the role
- Seeks and uses professional support appropriately
- Well organised
- Accepts responsibility and accountability for own work
- Understands the principles of confidentiality
- Able to establish positive relationships and mutual respect with people at all levels
- Good organisation skills and capable of managing own workload
- Able to work under pressure to meet deadlines and targets
Person Specification Qualifications Essential Completion of a GPhC-accredited course, GPhC-recognised qualification or a GPhC-approved apprenticeship pathway for Pharmacy Technician initial education and training (Minimum qualification NVQ3 Pharmacy Services, BTEC Pharmaceutical Science or CGLI/Apoth Hall pre 1985 certificates or equivalent.) Registered with the GPhC as a Pharmacy Technician Desirable Member of APTUK Post registration qualification in Pharmaceutical medicines Management and/or patient consultation skills e.g. Certificate In Medicines Management for Pharmacy Technicians; Patient Counselling skills or equivalent Medicines management accreditation (National Framework /or in-house recognised equivalent confirmed at interview) Medicines reconciliation accreditation (National Management and/or patient consultation skills e.g. Certificate In Medicines Management for Pharmacy Technicians; Patient Counselling skills or equivalent Framework /or in-house recognised equivalent confirmed at interview) Accredited Checking Pharmacy Technician (ACPT) Experience Essential Recent pharmacy experience within a hospital ward or dispensary setting, a community pharmacy or GP practice. Entry level will be at a Band 4 (unless already Band 5) - previous experience, qualification and accreditations will be considered. Candidates will be regraded to Band 5 once in-house accreditation completed. Desirable Experience of medication history taking and medicines reconciliation Knowledge and experience of audit methodology Project management skills Experience of patient counselling Experience of using an electronic prescribing and medicines administration system NHS experience Knowledge Essential Clinical and information governance guidelines. Formulary management and application Awareness of NICE, NLRS, MHRA/CSM and involved in implementation of relevant guidance. Current legislation regarding Controlled Drugs. Current policies and legislation regarding safe and secure storage of medicines. Desirable Knowledge and experience of audit methodology Skills Essential Good communication skills (verbal and written) (Regularly communicates with key groups/stakeholders, including those with barriers to understanding.) Basic computer literacy Good organisational skills; self and others Proven ability to meet objectives and targets Ability to respond to change and apply and facilitate new developments without difficulty Resilient and able to cope under pressure Ability to develop and maintain good relationships with others Ability to work flexible and unsocial hours (e.g. on rota weekends/public holidays; late dispensary duties, etc.) Receptive to priorities of patients, carers and other staff groups Good oral and written presentation skills Desirable Project management skills Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Team player Motivated and resourceful and proactive approach Flexible and adaptable Able to work under pressure Accepts responsibility and accountability for own work Recognises the limits of own authority within the role Seeks and uses professional support appropriately Well organised Accepts responsibility and accountability for own work Understands the principles of confidentiality Able to establish positive relationships and mutual respect with people at all levels Good organisation skills and capable of managing own workload Able to work under pressure to meet deadlines and targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Cambridge University Hospitals NHS Foundation Trust
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Cambridge University Hospitals NHS Foundation Trust
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)
Apply Now
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Success!
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Posted 4 day(s) ago
Reference: 2371712
Job summary
We are looking to recruit a part-time Receptionist/Administrator to join our GP practice.
This post is 14 hours to be worked between the hours 07.45-18.30 Monday to Friday. Successful applicants are expected to provide cover for annual leave/sickness.
You would need excellent communication and listening skills. It is expected that you will conduct yourself with tact, sympathy, and efficiency and remain pleasant at all times. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional.
All patients diagnosis and treatments must be held in the strictest confidence at all times.
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.
*Applicant must not be a patient at the practice*
Main duties of the job
No previous GP Practice experience required as training will be provided for the right candidate. You must be an enthusiastic, hardworking, flexible and reliable person with the ability to use your own initiative.
About us
We are a forward thinking, growing practice who achieved 'GOOD' in our latest CQC inspection and wish to employ an enthusiastic, dependable and reliable person to join our team.
We are a friendly and well established practice, we comprise of 1 GP Lead Partner, 2 Salaried GP's, 1 Advanced Nurse Practitioner Partner, a Practice Nurse, a GP assistant and a small team of Reception/Administrative Staff with a list size of 4200 patients.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3920-26-0001
Job locations
151 Grafton Street
St Helens
Merseyside
WA10 4GW
United Kingdom
Job description
Job responsibilities
Opening/locking up of practice premises and maintaining security in accordance with practice protocols
To have a thorough knowledge of all Practice procedures
Booking appointments using computerised system
Handle general enquires via telephone and face to face
Take accurate messages and relay to appropriate person
Process repeat and acute prescriptions
Preparation of appropriate recall letters
Dealing with clinical waste
Handling incoming samples
Action referrals
New patient/online registration
Process patients change of address (Knowledge of practice area)
Scanning, attaching, downloading, and filing letters
Obtaining information and results from outside agencies
Keeping the reception area clean and tidy, stock check, all posters/leaflets UpToDate
Checking fridges
Attend/Complete Mandatory training
Provision of refreshments for staff and visitors as required.
Opening post
Data input of all relevant information using read codes
General use of Microsoft office
Prioritising tasks from different systems
To deal with queries from the practice website
*Any other appropriate administrative tasks as and when required*
Job description Job responsibilities Opening/locking up of practice premises and maintaining security in accordance with practice protocolsTo have a thorough knowledge of all Practice proceduresBooking appointments using computerised systemHandle general enquires via telephone and face to faceTake accurate messages and relay to appropriate personProcess repeat and acute prescriptionsPreparation of appropriate recall lettersDealing with clinical wasteHandling incoming samplesAction referralsNew patient/online registrationProcess patients change of address (Knowledge of practice area)Scanning, attaching, downloading, and filing lettersObtaining information and results from outside agenciesKeeping the reception area clean and tidy, stock check, all posters/leaflets UpToDateChecking fridgesAttend/Complete Mandatory trainingProvision of refreshments for staff and visitors as required.Opening postData input of all relevant information using read codesGeneral use of Microsoft officePrioritising tasks from different systemsTo deal with queries from the practice website *Any other appropriate administrative tasks as and when required*
Person Specification
Qualifications
Essential
- A good standard of Education to GCSE/CSE Level College or Higher-level Education
Desirable
- NVQ in Business and administration/Customer Care Experience working with EMIS, Docman10 and Accurx
Person Specification Qualifications Essential A good standard of Education to GCSE/CSE Level College or Higher-level Education Desirable NVQ in Business and administration/Customer Care Experience working with EMIS, Docman10 and Accurx
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bethany Medical Centre
Address
151 Grafton Street
St Helens
Merseyside
WA10 4GW
United Kingdom
Employer's website
https://bethanymedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Bethany Medical Centre
Address
151 Grafton Street
St Helens
Merseyside
WA10 4GW
United Kingdom
Employer's website
https://bethanymedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Locally Employed Doctor (Higher) – Stroke Medicine (BHH)
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2369102
Job summary
Applications are invited for an LED Higher in Stroke Medicine. The Stroke Unit consists of 36 beds across ward 32 and 31 at Birmingham Heartlands Hospital. The post will involve working within the acute stroke service based at Heartlands Hospital. Heartlands stroke service predominantly looks after patients during the acute and rehabilitation phase of their treatment, with hyperacute care including thrombolysis and mechanical thrombectomy provided via the Comprehensive Stroke Unit at the nearby Queen Elizabeth Hospital. Patients receive the hyperacute treatment at Queen Elizabeth Hospital before being transferred back to Heartlands Hospital for ongoing care. W32 operates as an Acute Stroke Unit with W31 being for stable patients requiring longer periods of rehabilitation.
Typical day to day duties will encompass conducting ward rounds on the stroke unit, attendance at TIA and post discharge review clinics and review of referrals made to stroke services at Heartlands
Main duties of the job
A comprehensive guide to all duties and responsibilities will be outlined in the induction handbook and meeting including the following:
To ensure a safe and high standard of care of all Stroke Patients at Heartlands Hospital.
Conduct ward rounds independently or in association with the Consultant
To supervise more junior medical staff and Advanced Care Practitioners in their duties
Attend TIA and follow up clinics with Consultant Supervision
Perform duties outlined as above or in the job plan to appropriate level of expertise
To assist with the clinical training and supervision of junior medical staff, medical students and other allied health professionals in Medicine.
To comply with the CPD and revalidation requirements of the relevant college of the candidate and the GMC.
To participate in mentoring sessions with the designated departmental clinical/educational supervisor.
To participate in the quality improvement programme.
To complete an annual appraisal using the system within UHB between 1 April and 30 September.
To attend the departmental teaching programme.
To accept that occasional emergencies and unforeseen circumstances may occur, and to respond professionally to the needs of the service when they arise.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
28 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£67,325 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
16012
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Job description
Job responsibilities
The unit comprises of 3 wards (Ward 21, Ward 29 and Ward 30) for medical older patients and 2 wards (WARD 32 and Ward 31) for patients with acute Stroke.
We also have an (OPAD) assessment unit and FSDEC (Frailty SDEC) for review of referrals from Community and ED.
There is also an active multidisciplinary day unit and outpatient clinics providing specialist care for patients with general medical illness as well as those with TIA and minor stroke, Parkinson's disease, falls, osteoporosis, and rapid access frail older people community referrals. The unit is supported by community intermediate care rehabilitation teams. There are excellent multidisciplinary team support comprising, therapists, pharmacy, specialist nurses and social work.
To join a team of resident doctors & registrars in training and providing supervised inpatient care for older patients with acute illness as well as those requiring specialist hospital based rehabilitation in stroke ward. Duties will also include some outpatient clinics in day hospital under the guidance of consultant medical staff. The Trust is looking to appoint doctors who have relevant qualification in medicine.
The job is structured to provide a broad-based experience of Healthcare of Older people and is aimed at doctors who are able to work at ST3 level in Geriatrics and General Internal Medicine. The post holder will have direct consultant clinical supervision.
During this post the candidate will be supported in gaining competencies in Healthcare of Older people and Stroke.
With respect to Stroke Medicine the post will involve working within the acute stroke service based at Heartlands Hospital. Heartlands stroke service predominantly looks after patients during the acute and rehabilitation phase of their treatment, with hyperacute care including thrombolysis and mechanical thrombectomy provided via the Comprehensive Stroke Unit at the nearly Queen Elizabeth Hospital. Patients receive the hyperacute treatment at Queen Elizabeth Hospital before being transferred back to Hearltands acute stroke unit for ongoing care.
Typical day to day duties will encompass conducting ward rounds on the stroke unit, attendance at TIA and post discharge review clinics and review of referrals made to stroke services at Heartlands.
The option to undertake some sessions at the Queen Elizabeth Hospital supporting the hyperacute stroke on call would be available and in future the post holder may be able to participate in a comprehensive middle grade on call rota for stroke medicine.
Job description
Job responsibilities
The unit comprises of 3 wards (Ward 21, Ward 29 and Ward 30) for medical older patients and 2 wards (WARD 32 and Ward 31) for patients with acute Stroke.
We also have an (OPAD) assessment unit and FSDEC (Frailty SDEC) for review of referrals from Community and ED.
There is also an active multidisciplinary day unit and outpatient clinics providing specialist care for patients with general medical illness as well as those with TIA and minor stroke, Parkinson's disease, falls, osteoporosis, and rapid access frail older people community referrals. The unit is supported by community intermediate care rehabilitation teams. There are excellent multidisciplinary team support comprising, therapists, pharmacy, specialist nurses and social work.
To join a team of resident doctors & registrars in training and providing supervised inpatient care for older patients with acute illness as well as those requiring specialist hospital based rehabilitation in stroke ward. Duties will also include some outpatient clinics in day hospital under the guidance of consultant medical staff. The Trust is looking to appoint doctors who have relevant qualification in medicine.
The job is structured to provide a broad-based experience of Healthcare of Older people and is aimed at doctors who are able to work at ST3 level in Geriatrics and General Internal Medicine. The post holder will have direct consultant clinical supervision.
During this post the candidate will be supported in gaining competencies in Healthcare of Older people and Stroke.
With respect to Stroke Medicine the post will involve working within the acute stroke service based at Heartlands Hospital. Heartlands stroke service predominantly looks after patients during the acute and rehabilitation phase of their treatment, with hyperacute care including thrombolysis and mechanical thrombectomy provided via the Comprehensive Stroke Unit at the nearly Queen Elizabeth Hospital. Patients receive the hyperacute treatment at Queen Elizabeth Hospital before being transferred back to Hearltands acute stroke unit for ongoing care.
Typical day to day duties will encompass conducting ward rounds on the stroke unit, attendance at TIA and post discharge review clinics and review of referrals made to stroke services at Heartlands.
The option to undertake some sessions at the Queen Elizabeth Hospital supporting the hyperacute stroke on call would be available and in future the post holder may be able to participate in a comprehensive middle grade on call rota for stroke medicine.
Person Specification
Qualifications
Essential
- Medical Degree
- Fully registered with the General Medical Council
Desirable
- Advanced Life Support
Experience
Essential
- Applicants must have a minimum of 2 years clinical experience or equivalent with relevant experience in a specialty area within the NHS
Desirable
- Previous experience working at Registrar level
Person Specification
Qualifications
Essential
- Medical Degree
- Fully registered with the General Medical Council
Desirable
- Advanced Life Support
Experience
Essential
- Applicants must have a minimum of 2 years clinical experience or equivalent with relevant experience in a specialty area within the NHS
Desirable
- Previous experience working at Registrar level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2369093
Job summary
Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit service supporting children with complex emotional, behavioural, and learning needs. We are looking for Bank Support Workers who are caring, dependable, and passionate about making a real difference. Were looking for flexible team members who can work a mixture of both day and night shifts to meet the needs of our Children's homes in Salisbury.. Your Role as a Support Worker As part of a team wholeheartedly committed to safeguarding and promoting the welfare of children, youll provide consistent, compassionate support to childrenhelping them feel safe, valued, and empowered. You will: Build trusting, positive relationships with children and young people Support daily routines from school runs and mealtimes to play and bedtime Help children learn life skills and build their independence Work as part of a team to ensure children feel safe, secure, and cared for Support with care plans, routines, and risk assessments (with training) Handle challenging behaviour calmly and with empathy, using a therapeutic approach Take part in fun, active days every day is different! Be part of the sleep-in rota, (flexibility is essential) About You Were looking for people who are caring, reliable, and motivated to make a difference.
Main duties of the job
The position of Bank Support Worker at Agincare Children's Services involves supporting children with complex emotional, behavioural, and learning needs in their residential home in Salisbury. You will help shape an expanding not-for-profit service dedicated to making a real difference in childrens lives. The job requires you to build positive relationships with children and young people, support them daily, and help them learn life skills to become independent. You will work as part of a dedicated team to ensure children feel safe, secure, and cared for, providing them with compassionate and therapeutic support. Handling challenging behaviour calmly and with empathy is an important aspect of the job. Applicants need not have experience as full training and ongoing support are provided. However, a genuine interest in supporting children with complex needs, patience, resilience, emotional intelligence, and a commitment to completing NVQ Level 3 in Residential Childcare is required. A driving licence is needed, as travel to dual registered homes across two sites may be necessary.
About us
Agincare Children's Services, part of the family-run Agincare organisation, is committed to providing a meaningful and impactful service in one of the UKs largest care sectors. Celebrating 40 years of dedication to community care, Agincare prides itself on its values, commitment to quality, and supportive work culture. It has over 5,500 team members and continues to expand through new care home developments and the launch of not-for-profit Childrens Services. Agincare supports care leavers via the Care Leaver Covenant, offering guaranteed interviews or informal career discussions, and proudly aids the Armed Forces community. As an equal opportunities employer, Agincare encourages applications from individuals of all backgrounds. The organisation is regulated by the CQC, ensuring the highest standards of care. Agincare values both the children it supports and the incredible staff who care for them, offering competitive remuneration and benefits including a company pension, bonus schemes, and career development opportunities.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£14.50 to £15.50 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1555982365
Job locations
Agincare Childrens' Services
Salisbury
SP2 7EN
United Kingdom
Job description
Job responsibilities
Package Description:
Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit service supporting children with complex emotional, behavioural, and learning needs. We are looking for Bank Support Workers who are caring, dependable, and passionate about making a real difference.
Were looking for flexible team members who can work a mixture of both day and night shifts to meet the needs of our Children's homes in Salisbury..
Your Role as a Support Worker
As part of a team wholeheartedly committed to safeguarding and promoting the welfare of children, youll provide consistent, compassionate support to childrenhelping them feel safe, valued, and empowered. You will:
- Build trusting, positive relationships with children and young people
- Support daily routines from school runs and mealtimes to play and bedtime
- Help children learn life skills and build their independence
- Work as part of a team to ensure children feel safe, secure, and cared for
- Support with care plans, routines, and risk assessments (with training)
- Handle challenging behaviour calmly and with empathy, using a therapeutic approach
- Take part in fun, active days every day is different!
- Be part of the sleep-in rota, (flexibility is essential)
About You
Were looking for people who are caring, reliable, and motivated to make a difference. You dont need experience as full training and ongoing support are provided. You will:
- Have a genuine interest in supporting children with complex needs
- Be patient, resilient, and emotionally intelligent
- Be able to work flexibly, including evenings, weekends, and sleep-ins
- Be able to meet the roles practical and emotional demands
- Have a positive attitude and a team-player mindset
- Hold or be committed to completing NVQ Level 3 (or above) in Residential Childcare
- Hold a driving licence (dual registered home across 2 sites in Wimborne) so travel to both homes may be required.
Why Join Us?
At Agincare, we are a family-run organisation that puts people first both the children we support and the incredible staff who care for them. Were proud of our values, our commitment to quality, and our friendly,supportive work culture.What Youll Receive:
- From £14.50 per hour + additional for overnight shifts if required.
- £15.50 per hour if Level 3 in Residential Childcare held
- Full-time, average of 40 hours per week with sleep ins as required
- Company pension scheme
- Refer-a-friend bonus up to £1,000*
- Paid Enhanced DBS
- Blue Light Discount package
- Early On Demand Pay
- Career development pathways and training
- Staff recognition and appreciation schemes
About Agincare
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.
As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.
All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.
As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers
Job description Job responsibilities Package Description:Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our childrens home and help shape an expanding notforprofit service supporting children with complex emotional, behavioural, and learning needs. We are looking for Bank Support Workers who are caring, dependable, and passionate about making a real difference.Were looking for flexible team members who can work a mixture of both day and night shifts to meet the needs of our Children's homes in Salisbury.. Your Role as a Support WorkerAs part of a team wholeheartedly committed to safeguarding and promoting the welfare of children, youll provide consistent, compassionate support to childrenhelping them feel safe, valued, and empowered. You will: Build trusting, positive relationships with children and young people Support daily routines from school runs and mealtimes to play and bedtime Help children learn life skills and build their independence Work as part of a team to ensure children feel safe, secure, and cared for Support with care plans, routines, and risk assessments (with training) Handle challenging behaviour calmly and with empathy, using a therapeutic approach Take part in fun, active days every day is different! Be part of the sleep-in rota, (flexibility is essential)About YouWere looking for people who are caring, reliable, and motivated to make a difference. You dont need experience as full training and ongoing support are provided. You will: Have a genuine interest in supporting children with complex needs Be patient, resilient, and emotionally intelligent Be able to work flexibly, including evenings, weekends, and sleep-ins Be able to meet the roles practical and emotional demands Have a positive attitude and a team-player mindset Hold or be committed to completing NVQ Level 3 (or above) in Residential Childcare Hold a driving licence (dual registered home across 2 sites in Wimborne) so travel to both homes may be required.Why Join Us?At Agincare, we are a family-run organisation that puts people first both the children we support and the incredible staff who care for them. Were proud of our values, our commitment to quality, and our friendly,supportive work culture.What Youll Receive: From £14.50 per hour + additional for overnight shifts if required. £15.50 per hour if Level 3 in Residential Childcare held Full-time, average of 40 hours per week with sleep ins as required Company pension scheme Refer-a-friend bonus up to £1,000* Paid Enhanced DBS Blue Light Discount package Early On Demand Pay Career development pathways and training Staff recognition and appreciation schemesAbout AgincareAgincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies,www.agincare.com/careers
Person Specification
Qualifications
Essential
- Applicants must have a commitment to completing an NVQ Level 3 (or above) in Residential Childcare and hold a valid driving licence for travel to dual registered homes.
Person Specification Qualifications Essential Applicants must have a commitment to completing an NVQ Level 3 (or above) in Residential Childcare and hold a valid driving licence for travel to dual registered homes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Agincare
Address
Agincare Childrens' Services
Salisbury
SP2 7EN
United Kingdom
Employer's website
https://www.agincare.com/ (Opens in a new tab)
Employer details
Employer name
Agincare
Address
Agincare Childrens' Services
Salisbury
SP2 7EN
United Kingdom
Employer's website
https://www.agincare.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2369083
Job summary
As a Children and Young People Practitioner in our Essex Child and Family Wellbeing Service (ECFWS), you'll be part of our valued Healthy Family Team based at our All About Family Hub Delivery Site in Basildon. You will feel valued as a Children and Young People Practitioner within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £31,710 with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year Help Children and Young People Get the Best Start in Life! Are you a practitioner looking to grow your experience working with children, young people and families in the community? As a Children and Young People Practitioner, you'll help young people build knowledge of self-care, autonomy and decision making, supporting their health and wellbeing and empowering them to make positive life choices.
Main duties of the job
As a Children and Young People Practitioner in our Essex Child and Family Wellbeing Service (ECFWS), you'll be part of our valued Healthy Family Team based at our All About Family Hub Delivery Site in Basildon. Your role will involve working under the delegation of a School Nurse to deliver components of the Healthy Child Programme 519 across schools, homes, and Family Hubs, providing targeted interventions and groups for children at risk or with complex needs. You'll collaborate with School Nurses, parents, and partners to meet the health needs of children, managing your workload under supervision. The job offers a salary of £31,710 along with various rewards and benefits, including pension access, discounts, mental and physical wellbeing support, career development opportunities, and a culture of innovation and openness. A comprehensive induction is provided, and the role requires a valid UK driving licence and car access for work.
About us
HCRG Care Group is one of the UK's leading independent providers of community health and care services. Established in 2006, the company works with health and care commissioners and communities to deliver adult and children community health services, primary care services, including urgent care, sexual health, and dermatology, as well as wellbeing services. They focus on transforming services with an emphasis on experience, efficiency, and improved outcomes, supporting many millions across England. Guided by the values of care, thinking, and action, HCRG Care Group is committed to equal opportunities, welcoming diverse applicants and maintaining safeguarding practices to protect the wellbeing of children, young people, and vulnerable adults in their service areas.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£31,710 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1555903013
Job locations
HCRG Care Group
Basildon
SS15 5NX
United Kingdom
Job description
Job responsibilities
Package Description:
Package Description
As a Children and Young People Practitioner in our Essex Child and Family Wellbeing Service (ECFWS), you'll be part of our valued Healthy Family Team based at our All About Family Hub Delivery Site in Basildon. You will feel valued as a Children and Young People Practitioner within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £31,710 with access to our group pension
- Free tea, coffeeand milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
Job Introduction
Help Children and Young People Get the Best Start in Life!
Are you a practitioner looking to grow your experience working with children, young people and families in the community? As a Children and Young People Practitioner, you'll help young people build knowledge of self-care, autonomy and decision making, supporting their health and wellbeing and empowering them to make positive life choices.
Working under the delegation of a School Nurse, you'll deliver components of the Healthy Child Programme 519 (up to 25 for SEND) across mainstream schools, homes and our Family Hubs, providing targeted interventions and groups for children and young people at risk of poor outcomes or with complex needs.
HCRG Care Group works in integrated partnership with Barnardo's as the Essex Child and Family Wellbeing Service, supporting families from pre-birth to 19. You'll join a skill-mixed Healthy Family Team of Health Visitors, School Nurses, Support Practitioners and Engagement Workers, in a service rated "Good" by the CQC and focused on outcomes, not just numbers.
Ready to make a difference in your community?Apply today and help us improve outcomes for children and families in the community, for the community, with the community.
Main Responsibilities
As a Children and Young People Practitioner, you'll:
- Work in collaboration with School Nurses to meet the health needs of children and young people, helping them develop self-care, autonomy and decision making, including how to access health services.
- Deliver aspects of the Healthy Child Programme 519 pathway as delegated by the School Nurse.
- Provide brief intervention and solution-focused support on issues including emotional wellbeing, exploitation, sexual health, relationships, substance and alcohol misuse, risk taking and healthy lifestyles, in schools, homes or Family Hubs.
- Deliver targeted health promotion campaigns through school drop-in clinics, assemblies and community outreach.
- Work with parents, carers, and statutory and voluntary partners to identify and respond to young people's and families' needs.
- Manage your own workload under the supervision of the School Nurse and contribute to Key Performance Indicators and outcome measures.
Ideal Candidate
We're looking for someone who:
- Has a passion for helping children have the best possible start in life and through key transitional stages.
- Has a keen interest in children, young people and the public health agenda.
- Has excellent interpersonal and communication skills, and is confident speaking to large groups such as school assemblies.
- Has excellent time management and organisational skills.
- Is confident using IT systems, including Outlook, Word and Excel.
- Holds a valid UK driving licence and has access to a car for work.
A comprehensive induction programme is provided by our dedicated Practice Education Team.
For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Job description Job responsibilities Package Description:Package DescriptionAs a Children and Young People Practitioner in our Essex Child and Family Wellbeing Service (ECFWS), you'll be part of our valued Healthy Family Team based at our All About Family Hub Delivery Site in Basildon. You will feel valued as a Children and Young People Practitioner within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £31,710 with access to our group pension Free tea, coffeeand milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each yearJob IntroductionHelp Children and Young People Get the Best Start in Life!Are you a practitioner looking to grow your experience working with children, young people and families in the community? As a Children and Young People Practitioner, you'll help young people build knowledge of self-care, autonomy and decision making, supporting their health and wellbeing and empowering them to make positive life choices.Working under the delegation of a School Nurse, you'll deliver components of the Healthy Child Programme 519 (up to 25 for SEND) across mainstream schools, homes and our Family Hubs, providing targeted interventions and groups for children and young people at risk of poor outcomes or with complex needs.HCRG Care Group works in integrated partnership with Barnardo's as the Essex Child and Family Wellbeing Service, supporting families from pre-birth to 19. You'll join a skill-mixed Healthy Family Team of Health Visitors, School Nurses, Support Practitioners and Engagement Workers, in a service rated "Good" by the CQC and focused on outcomes, not just numbers.Ready to make a difference in your community?Apply today and help us improve outcomes for children and families in the community, for the community, with the community.Main ResponsibilitiesAs a Children and Young People Practitioner, you'll: Work in collaboration with School Nurses to meet the health needs of children and young people, helping them develop self-care, autonomy and decision making, including how to access health services. Deliver aspects of the Healthy Child Programme 519 pathway as delegated by the School Nurse. Provide brief intervention and solution-focused support on issues including emotional wellbeing, exploitation, sexual health, relationships, substance and alcohol misuse, risk taking and healthy lifestyles, in schools, homes or Family Hubs. Deliver targeted health promotion campaigns through school drop-in clinics, assemblies and community outreach. Work with parents, carers, and statutory and voluntary partners to identify and respond to young people's and families' needs. Manage your own workload under the supervision of the School Nurse and contribute to Key Performance Indicators and outcome measures.Ideal CandidateWe're looking for someone who: Has a passion for helping children have the best possible start in life and through key transitional stages. Has a keen interest in children, young people and the public health agenda. Has excellent interpersonal and communication skills, and is confident speaking to large groups such as school assemblies. Has excellent time management and organisational skills. Is confident using IT systems, including Outlook, Word and Excel. Holds a valid UK driving licence and has access to a car for work.A comprehensive induction programme is provided by our dedicated Practice Education Team.For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Person Specification
Qualifications
Essential
- Holds a valid UK driving licence and access to a car for work.
Person Specification Qualifications Essential Holds a valid UK driving licence and access to a car for work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Basildon
SS15 5NX
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Basildon
SS15 5NX
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Apply Now
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Posted 4 day(s) ago
Reference: 2369081
Job summary
Package Description: Package Description As a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in West Essex, receiving access to exclusive rewards and benefits including: Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to hav
Main duties of the job
As a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in West Essex. You will receive access to exclusive rewards and benefits including Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions. You will have a membership of My Reward Hub, which gives you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers. You will also have access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high-interest rates. Support is available for mental and physical wellbeing through online and face-to-face help, from healthy recipes and activity challenges to post-trauma support, legal, debt, and life management help. Career coaching and counselling are also available. Continuous professional development opportunities are provided through eLearning, bespoke career pathways, and our Outstanding learning and development team, The Learning Enterprise. An open, just culture encourages you to have and implement ideas.
About us
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services. We work with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, MSK services, and adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and we welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, providing facilities, work environment adjustments, and technical solutions to be as inclusive of everyone.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Full-time
Reference number
1555903015
Job locations
HCRG Care Group
Harlow
CM18 7NG
United Kingdom
Job description
Job responsibilities
Package Description:
Package Description
As a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in West Essex, receiving access to exclusive rewards and benefits including:
- Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Job Summary
Join us as a Paediatric Speech and Language Therapist, in our exciting SEND Therapy Service in West Essex.
We are looking for a Childrens Speech and Language Therapist to work with early years and school aged children, in their educational settings and their home, as part of our Special Educational Needs (SEND) Therapies team.
You will have the opportunity to work hybrid between visits to local schools and completing virtual sessions from home on a full or part time basis. The role has core hours during school times (with the occasional out of hours for meetings with school staff or parents) with the option to complete your additional hours flexibly.
As you will be visiting local schools as part of your role, a driving license and access to a vehicle is essential
Bulk of core clinical delivery to take place within school hours and education term dates, however service needs not to be exclusively term time only, with clinical and administrative work for school holiday periods to be discussed and agreed with SEND Therapies Manager. Post holder may be required to support Community Therapy service, if appropriate.
Caseload agreed with SEND Therapies manager, with time allocated for clinical delivery, training, travel, CPD, meetings and supervision, appropriate to role and geographical team.
Main ResponsibilitiesYour key responsibilities will be:
- To manage own delegated caseload of SEND children independently across a variety of predominantly educational settings.
- To work with parents/carers, education colleagues, the multidisciplinary team and the wider childrens workforce to provide a co-ordinated approach to childrens speech, language and communication needs, as part of their EHCP provision.
- To assess and formulate treatment plans in collaboration with parents, carers, schools and other professionals, write assessment reports, provide appropriate intervention and evaluate treatment outcomes
- To support the service to meet key performance targets and contribute to agreed service development.
- To work in partnership with other agencies in order to meet local and national objectives as agreed with commissioners and SEND Therapies Manager.
- To supervise and allocate work to assistants, SLT students and less experienced therapists, when required.
The Ideal CandidateWe are looking for someone who:
- Has a registered HCPC registration in Speech and Language Therapy
- Be a registered with their professional body (Royal College of SLT)
- Driving licence and access to vehicle
- Strong interest in the field of paediatric speech therapy
Experience with the following client groups is desirable:
- Hearing impairment;
- Developmental Language Disorder;
- Complex needs
- Alternative and Augmentative Communication (AAC), including Makaton, light-tech and high-tech AAC;
- Autism, Down Syndrome, Global Developmental Delay.
For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.
About the Company
We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Job description Job responsibilities Package Description:Package DescriptionAs a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in West Essex, receiving access to exclusive rewards and benefits including: Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionJob SummaryJoin us as a Paediatric Speech and Language Therapist, in our exciting SEND Therapy Service in West Essex.We are looking for a Childrens Speech and Language Therapist to work with early years and school aged children, in their educational settings and their home, as part of our Special Educational Needs (SEND) Therapies team.You will have the opportunity to work hybrid between visits to local schools and completing virtual sessions from home on a full or part time basis. The role has core hours during school times (with the occasional out of hours for meetings with school staff or parents) with the option to complete your additional hours flexibly.As you will be visiting local schools as part of your role, a driving license and access to a vehicle is essentialBulk of core clinical delivery to take place within school hours and education term dates, however service needs not to be exclusively term time only, with clinical and administrative work for school holiday periods to be discussed and agreed with SEND Therapies Manager. Post holder may be required to support Community Therapy service, if appropriate. Caseload agreed with SEND Therapies manager, with time allocated for clinical delivery, training, travel, CPD, meetings and supervision, appropriate to role and geographical team.Main ResponsibilitiesYour key responsibilities will be: To manage own delegated caseload of SEND children independently across a variety of predominantly educational settings. To work with parents/carers, education colleagues, the multidisciplinary team and the wider childrens workforce to provide a co-ordinated approach to childrens speech, language and communication needs, as part of their EHCP provision. To assess and formulate treatment plans in collaboration with parents, carers, schools and other professionals, write assessment reports, provide appropriate intervention and evaluate treatment outcomes To support the service to meet key performance targets and contribute to agreed service development. To work in partnership with other agencies in order to meet local and national objectives as agreed with commissioners and SEND Therapies Manager. To supervise and allocate work to assistants, SLT students and less experienced therapists, when required.The Ideal CandidateWe are looking for someone who: Has a registered HCPC registration in Speech and Language Therapy Be a registered with their professional body (Royal College of SLT) Driving licence and access to vehicle Strong interest in the field of paediatric speech therapyExperience with the following client groups is desirable: Hearing impairment; Developmental Language Disorder; Complex needs Alternative and Augmentative Communication (AAC), including Makaton, light-tech and high-tech AAC; Autism, Down Syndrome, Global Developmental Delay.For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Person Specification
Qualifications
Essential
- Has a registered HCPC registration in Speech and Language Therapy. Be a registered with their professional body (Royal College of SLT). Driving licence and access to vehicle. Strong interest in the field of paediatric speech therapy. Experience with specific client groups is desirable.
Person Specification Qualifications Essential Has a registered HCPC registration in Speech and Language Therapy. Be a registered with their professional body (Royal College of SLT). Driving licence and access to vehicle. Strong interest in the field of paediatric speech therapy. Experience with specific client groups is desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Harlow
CM18 7NG
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Harlow
CM18 7NG
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2369077
Job summary
Package Description: As a Band 6 Dietitian, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including: Band 6 Agenda for Change salary and terms and conditions, including an NHS pension AFC Pension and terms and conditions Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing l
Main duties of the job
We are delighted to be expanding our team and are looking for a professional, confident, enthusiastic, team player who is passionate about working in paediatrics and contributing to our growing team. This role involves seeing children and their families in community clinics, offering a mixture of face to face, video, telephone and email support to patients, GPs and other community health professionals, including the 0-19 Family Wellbeing Team. The Children's Dietetic Team is responsible for providing expert advice and support for children with food allergy, faltering growth, feeding difficulties, restricted eating including children with autistic spectrum disorder, micronutrient deficiencies, as well gastro issues such as, constipation, IBS and annual reviews for coeliac disease. As well as providing dietary advice for a large range of nutritional needs, you will be expected to contribute to resources, audit and service development, as well as training for other health care professionals as necessary. We are happy to explore flexible or hybrid working options, depending on operational needs.
About us
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Part-time
Reference number
1555982369
Job locations
HCRG Care Group
Harlow
CM17 9TG
United Kingdom
Job description
Job responsibilities
Package Description:
As a Band 6 Dietitian, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including:
- Band 6 Agenda for Change salaryand terms and conditions, including an NHS pension
- AFC Pension and terms and conditions
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Job Introduction
We are delighted to be expanding our team and are looking for a professional, confident, enthusiastic, team player who is passionate about working in paediatrics and contributing to our growing team.
This role involves seeing children and their families in community clinics, offering a mixture of face to face, video, telephone and email support to patients, GPs and other community health professionals, including the 0-19 Family Wellbeing Team.
The Children's Dietetic Teamis responsible for providing expert advice and support for children with food allergy, faltering growth, feeding difficulties, restricted eating including children with autistic spectrum disorder, micronutrient deficiencies, as well gastro issues such as, constipation, IBS and annual reviews for coeliac disease.
As well as providing dietary advice for a large range of nutritional needs, you will be expected to contribute to resources, audit and service development, as well as training for other health care professionals as necessary.
We are happy to explore flexible or hybrid working options, depending on operational needs.
This new permanent Band 6 post will play an integral role within the Community Dietetic Team.Join us in a rewarding role with part-time hours - perfect for fitting around other commitments!
Job Responsibilities
This role will involve working closely with the current Band 6 Dietitian and the Paediatric Lead Dietitian to develop the existing Community Dietetic Service.As a key member of the Community Dietetic Team, you will:
- Work closely with the Paediatric Lead Dietitian to develop and enhance paediatric dietetic services in West Essex
- Manage your own clinical caseload, providing specialist dietary advice to children and families
- Use your clinical expertise and judgement to assess and support children with complex nutritional need
- Receive clinical supervision from the Band 7 Community Paediatric Dietitian
Please see attached job description for a full list of responsibilities
The Ideal Candidate
We are looking for a dedicated and enthusiastic Paediatric Dietitian who is eager to grow within a community setting. The ideal candidate will have:
- HCPC registration
- Degree in Nutrition and Dietetics (or equivalent)
- Minimum of 1 year clinical experience (including at least 6 months in paediatrics)
- Strong clinical competence in paediatric dietetics, including assessment, treatment, and counselling
- Excellent interpersonal skills to engage with children, families, and healthcare teams
- A flexible, organised approach, with the ability to manage workload under pressure
- IT proficiency to support digital service delivery and documentation
Please see attached Job Description for full Personal Specification.
For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.
About the Company
We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Job description Job responsibilities Package Description:As a Band 6 Dietitian, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including: Band 6 Agenda for Change salaryand terms and conditions, including an NHS pension AFC Pension and terms and conditions Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionJob IntroductionWe are delighted to be expanding our team and are looking for a professional, confident, enthusiastic, team player who is passionate about working in paediatrics and contributing to our growing team.This role involves seeing children and their families in community clinics, offering a mixture of face to face, video, telephone and email support to patients, GPs and other community health professionals, including the 0-19 Family Wellbeing Team.The Children's Dietetic Teamis responsible for providing expert advice and support for children with food allergy, faltering growth, feeding difficulties, restricted eating including children with autistic spectrum disorder, micronutrient deficiencies, as well gastro issues such as, constipation, IBS and annual reviews for coeliac disease.As well as providing dietary advice for a large range of nutritional needs, you will be expected to contribute to resources, audit and service development, as well as training for other health care professionals as necessary.We are happy to explore flexible or hybrid working options, depending on operational needs.This new permanent Band 6 post will play an integral role within the Community Dietetic Team.Join us in a rewarding role with part-time hours - perfect for fitting around other commitments!Job ResponsibilitiesThis role will involve working closely with the current Band 6 Dietitian and the Paediatric Lead Dietitian to develop the existing Community Dietetic Service.As a key member of the Community Dietetic Team, you will: Work closely with the Paediatric Lead Dietitian to develop and enhance paediatric dietetic services in West Essex Manage your own clinical caseload, providing specialist dietary advice to children and families Use your clinical expertise and judgement to assess and support children with complex nutritional need Receive clinical supervision from the Band 7 Community Paediatric DietitianPlease see attached job description for a full list of responsibilitiesThe Ideal CandidateWe are looking for a dedicated and enthusiastic Paediatric Dietitian who is eager to grow within a community setting. The ideal candidate will have: HCPC registration Degree in Nutrition and Dietetics (or equivalent) Minimum of 1 year clinical experience (including at least 6 months in paediatrics) Strong clinical competence in paediatric dietetics, including assessment, treatment, and counselling Excellent interpersonal skills to engage with children, families, and healthcare teams A flexible, organised approach, with the ability to manage workload under pressure IT proficiency to support digital service delivery and documentationPlease see attached Job Description for full Personal Specification.For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Person Specification
Qualifications
Essential
- HCPC registration, Degree in Nutrition and Dietetics (or equivalent), Minimum of 1 year clinical experience (including at least 6 months in paediatrics), Strong clinical competence in paediatric dietetics, Excellent interpersonal skills, Flexible, organised approach, IT proficiency
Person Specification Qualifications Essential HCPC registration, Degree in Nutrition and Dietetics (or equivalent), Minimum of 1 year clinical experience (including at least 6 months in paediatrics), Strong clinical competence in paediatric dietetics, Excellent interpersonal skills, Flexible, organised approach, IT proficiency
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Harlow
CM17 9TG
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Harlow
CM17 9TG
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Apply Now
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Posted 4 day(s) ago
Reference: 2369035
Job summary
Our friendly Customer Services Adminstrator provides support to the clinical team at Wrightington, Wigan and Leigh NHS Wheelchair Service.
You will be our main Customer Service Administrator working closely together with the Clinical Team and providing a friendly welcome to all visitors to the service. The Clinical Team includes Physiotherapists, Occupational Therapists and Rehab Engineering staff.
This is a busy service, and most of the team have been in post for many years, bringing a wealth of experience to help to give a warm welcome to a new team member.
Main duties of the job
This post holder will lead on the data management and the reporting requirements of the service, along with other customer service duties including loading referrals onto the IT system, arranging clinic appointments, and dealing with telephone calls and emails. Strong skills and experience in Microsoft Excel and Word will be required, to develop our information management processes.
About us
Ross Care provide clinically lead, high-quality wheelchair services on behalf of the NHS. Our friendly teams include OTs, Physiotherapists and Rehabilitation Engineers, providing services for all age ranges.
We operate across 40 regions in England and Wales, supporting over 400,000 wheelchair users each year and covering 45% of the population. We take great pride in the role we play in making a real difference in the lives of those who matter most - our patients and their families.
Ross Care are a values-led organisation where people come first and whilst demand can often be high, our commitment to delivering high-quality care never wavers.
We foster an environment where every team member is included, supported and empowered to contribute ideas and shape how we deliver services.
We are Committed to Sustainability and we take our environmental responsibilities seriously - tracking our carbon footprint, setting measurable targets, and continuously seeking new ways to reduce environmental impact.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0453-26-0041
Job locations
Wrightington, Wigan and Leigh NHS Wheelchair Service
Claire House, Phoenix Way
Ince in Makerfield, Wigan
WN3 4NW
United Kingdom
Job description
Job responsibilities
Purpose of the job
To help to create an efficient and effective, friendly and courteous day to day customer service/clinical administration department.
Communication - Responsible for answering daily calls and emails in a courteous/friendly manner. Responsible for communicating any issues to the Clinical Lead or Customer Service Supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.
Entering/Monitoring of Referrals - Responsible for entering referrals immediately onto the computer system in an effective manner when the referral is received via a user, carer or family or from a prescriber.
Appointments - To assist with the arrangement and booking appointments with the clients / next of kin / carers, suppliers.
Queries/Enquires - Responsible for dealing with all queries from prescribers, service users, carers and colleagues, and passing on messages in a timely manner.
Administration - Responsible for the daily efficient running and accounting of all administrative operational systems within the clinical areas of the service.
IT/Data - Responsible for the development of processes, including designing of spreadsheets and pivot tables, for data required for reporting, as requested by clinical managers. Responsible for compiling and processing of data.
Hardware - Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.
General - Responsible for helping out in any area of the Wheelchair Service. You will be assigned to specific areas or tasks associated with customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.
Undertake the job in line with Ross Care competencies as follows:
Achieves business results and adds value to the service
Focuses on internal and external customers
Builds and maintains effective teamwork with colleagues
Embraces change
Perform duties according to all Company policies, procedures and instructions.
Job description
Job responsibilities
Purpose of the job
To help to create an efficient and effective, friendly and courteous day to day customer service/clinical administration department.
Communication - Responsible for answering daily calls and emails in a courteous/friendly manner. Responsible for communicating any issues to the Clinical Lead or Customer Service Supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.
Entering/Monitoring of Referrals - Responsible for entering referrals immediately onto the computer system in an effective manner when the referral is received via a user, carer or family or from a prescriber.
Appointments - To assist with the arrangement and booking appointments with the clients / next of kin / carers, suppliers.
Queries/Enquires - Responsible for dealing with all queries from prescribers, service users, carers and colleagues, and passing on messages in a timely manner.
Administration - Responsible for the daily efficient running and accounting of all administrative operational systems within the clinical areas of the service.
IT/Data - Responsible for the development of processes, including designing of spreadsheets and pivot tables, for data required for reporting, as requested by clinical managers. Responsible for compiling and processing of data.
Hardware - Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.
General - Responsible for helping out in any area of the Wheelchair Service. You will be assigned to specific areas or tasks associated with customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.
Undertake the job in line with Ross Care competencies as follows:
Achieves business results and adds value to the service
Focuses on internal and external customers
Builds and maintains effective teamwork with colleagues
Embraces change
Perform duties according to all Company policies, procedures and instructions.
Person Specification
Experience
Essential
- Previous experience within a busy customer service department.
- Previous experience of administration, referral processing and NHS administrative procedures would be a huge advantage.
- Excellent communication skills are required to interact with internal staff, prescribers and service users.
- Excellent organisational skills with a good eye for detail.
- Must be able to work off their own initiative as well as part of a team.
- IT Literate with excellent skills in Word and Excel.
- Excellent telephone manner.
Desirable
- Experience with a similar type of role would be beneficial
Qualifications
Essential
- Qualified to GCSE A to C level or equivalent, including English and Maths.
- Any other qualification in IT or administration would be an advantage.
Additional
Essential
- Must be flexible, adaptable and positive in their approach to work.
- An enthusiastic and motivated individual who strives to succeed.
Person Specification
Experience
Essential
- Previous experience within a busy customer service department.
- Previous experience of administration, referral processing and NHS administrative procedures would be a huge advantage.
- Excellent communication skills are required to interact with internal staff, prescribers and service users.
- Excellent organisational skills with a good eye for detail.
- Must be able to work off their own initiative as well as part of a team.
- IT Literate with excellent skills in Word and Excel.
- Excellent telephone manner.
Desirable
- Experience with a similar type of role would be beneficial
Qualifications
Essential
- Qualified to GCSE A to C level or equivalent, including English and Maths.
- Any other qualification in IT or administration would be an advantage.
Additional
Essential
- Must be flexible, adaptable and positive in their approach to work.
- An enthusiastic and motivated individual who strives to succeed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ross Care
Address
Wrightington, Wigan and Leigh NHS Wheelchair Service
Claire House, Phoenix Way
Ince in Makerfield, Wigan
WN3 4NW
United Kingdom
Employer's website
Employer details
Employer name
Ross Care
Address
Wrightington, Wigan and Leigh NHS Wheelchair Service
Claire House, Phoenix Way
Ince in Makerfield, Wigan
WN3 4NW
United Kingdom
Employer's website
Apply Now
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Success!
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Posted 4 day(s) ago
Reference: 2369034
Job summary
The Occupational Therapy Assistant role involves planning and implementing therapeutic activities appropriate to the needs, choices and interests of individuals in our care, under the supervision and guidance of a qualified Occupational Therapist.
The Occupational Therapy Assistant will also be working with the in-house MDT which is designed to support the individual in our care throughout their journey with us.
Main duties of the job
Job Description Post: Occupational Therapy Assistant
Salary: £28,826.70 per annum
Base: Cygnet Sedgley House and Lodge, 10 Woodcross St, Bilston WV14 9RT
Responsible for: Supporting Occupational Therapists to perform their role in the assessment, treatment and development of individuals in our care.
Responsible to: Head Occupational Therapist (Line manager).
Hours: 40 hours per week
About us
Cygnet have been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.
Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£28,826.70 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VP3DD5019E
Job locations
Bilston
WV14 9RT
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Post:Occupational Therapy Assistant
Salary:£28,826.70 per annum
Base:Cygnet Sedgley House and Lodge, 10 Woodcross St, Bilston WV14 9RT
Responsible for:Supporting Occupational Therapists to perform their role in the assessment, treatment and development of individuals in our care.
Responsible to:Head Occupational Therapist (Line manager).
Hours:40 hours per week
Would you like to explore a rewarding career experience as an Occupational Therapy Assistant?
About Us
Cygnet Health Care was established in 1988 as an independent provider of health and social care services in England, Scotland and Wales.
Your Role: Occupational Therapist Assistant
Service Line: Mental Health Adults High dependency inpatient rehabilitation service
Summary of the site
Cygnet Sedgley House and Cygnet Sedgley Lodge offer a 34 bed high dependency inpatient rehabilitation service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. You will need a willingness to learn new skills and the passion to work with patients with complex needs.
Main duties of the job
The Occupational Therapy Assistant role involves planning and implementing therap eutic activities appropriate to the needs, choices and interests of individuals in our care, under the supervision and guidance of a qualified Occupational Therapist.
The Occupational Therapy Assistant will also be working with the in-house MDT which is designed to support the individual in our care throughout their journey with us.
Occupational Therapy Directorate
Under the leadership of our occupational therapy directors we support over 150 Occupational Therapists and over 160 OT support staff. Working together as a large team we provide support to each other across the group, with the opportunity to be part of specialist interest groups & become involved in service development.
Every service line has a clinical lead occupational therapist to lead and develop evidence based practice and agreed occupational therapy pathway.
We ensure our occupational therapy team members have a voice through participating in service model development, utilising the expertise and support of our clinical lead occupational therapists.
Occupational Therapy Assistant Development & Induction:
Starting a new job can be daunting, which is why we have a robust induction process that enables you to shadow staff, discuss your learning and receive expert support to develop into your role. We offer an Occupational Therapy Assistant development programme in your first 12 months to support and consolidate core skills. We also offer regular, virtual Q&A sessions with our clinical lead OT and networking with other OT Assistants.
Reasons why you should make an application today
- We care about people in our services
- Expert clinical supervision with an occupational therapist Induction & service line training in area of specialism
- Dedicated CPD time for peer support, skill development and specialist training. We support and develop you to build skills and confidence for the next level in your care er.
Cygnet Health Care Benefits
- Free parking
- Free meals for staff on duty
- Group pension plan helping you save for your future
- Discounts & Blue Light Card (includes big brand discounts)
- Wellbeing centre with exercises, recipes, financial and mental health advice.
- Plus much more
A career at Cygnet comes with excellent benefits. Whether its saving you money on the high street, with healthcare, holidays & leisure or securing your future with professional development and a pension we support you to be happy both in & out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
If you would like to discuss this role with the recruiting occupational therapist, wed be more than happy to facilitate this. Please contact: Hailey Roberts (West Midlands Regional Lead OT) [email protected] for further information.
Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.
*Recruitment agencies please note: Speculative emails are not to be sent directly to our clinical staff, these need to go via our internal recruitment team. If speculative candidates are sent directly to a member of the clinical team, we will consider these candidates as our own*
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description Job responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.Post:Occupational Therapy AssistantSalary:£28,826.70 per annumBase:Cygnet Sedgley House and Lodge, 10 Woodcross St, Bilston WV14 9RTResponsible for:Supporting Occupational Therapists to perform their role in the assessment, treatment and development of individuals in our care.Responsible to:Head Occupational Therapist (Line manager).Hours:40 hours per weekWould you like to explore a rewarding career experience as an Occupational Therapy Assistant?About UsCygnet Health Care was established in 1988 as an independent provider of health and social care services in England, Scotland and Wales.Your Role: Occupational Therapist AssistantService Line: Mental Health Adults High dependency inpatient rehabilitation serviceSummary of the siteCygnet Sedgley House and Cygnet Sedgley Lodge offer a 34 bed high dependency inpatient rehabilitation service for men with complex needs. The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. You will need a willingness to learn new skills and the passion to work with patients with complex needs.Main duties of the jobThe Occupational Therapy Assistant role involves planning and implementing therap eutic activities appropriate to the needs, choices and interests of individuals in our care, under the supervision and guidance of a qualified Occupational Therapist.The Occupational Therapy Assistant will also be working with the in-house MDT which is designed to support the individual in our care throughout their journey with us.Occupational Therapy DirectorateUnder the leadership of our occupational therapy directors we support over 150 Occupational Therapists and over 160 OT support staff. Working together as a large team we provide support to each other across the group, with the opportunity to be part of specialist interest groups & become involved in service development.Every service line has a clinical lead occupational therapist to lead and develop evidence based practice and agreed occupational therapy pathway.We ensure our occupational therapy team members have a voice through participating in service model development, utilising the expertise and support of our clinical lead occupational therapists.Occupational Therapy Assistant Development & Induction:Starting a new job can be daunting, which is why we have a robust induction process that enables you to shadow staff, discuss your learning and receive expert support to develop into your role. We offer an Occupational Therapy Assistant development programme in your first 12 months to support and consolidate core skills. We also offer regular, virtual Q&A sessions with our clinical lead OT and networking with other OT Assistants.Reasons why you should make an application today We care about people in our services Expert clinical supervision with an occupational therapist Induction & service line training in area of specialism Dedicated CPD time for peer support, skill development and specialist training. We support and develop you to build skills and confidence for the next level in your care er.Cygnet Health Care Benefits Free parking Free meals for staff on duty Group pension plan helping you save for your future Discounts & Blue Light Card (includes big brand discounts) Wellbeing centre with exercises, recipes, financial and mental health advice. Plus much moreA career at Cygnet comes with excellent benefits. Whether its saving you money on the high street, with healthcare, holidays & leisure or securing your future with professional development and a pension we support you to be happy both in & out of work.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.If you would like to discuss this role with the recruiting occupational therapist, wed be more than happy to facilitate this. Please contact: Hailey Roberts (West Midlands Regional Lead OT) [email protected] for further information.RequirementsThe successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.*Recruitment agencies please note: Speculative emails are not to be sent directly to our clinical staff, these need to go via our internal recruitment team. If speculative candidates are sent directly to a member of the clinical team, we will consider these candidates as our own*What next?If you care about making a difference we want to talk to you.Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Bilston
WV14 9RT
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cygnet Health Care
Address
Bilston
WV14 9RT
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2369016
Job summary
An excellent opportunity has arisen to work as part of a friendly team responsible for the co-ordination, organisation and management of an elective waiting list. You will be required to help maximise capacity and ensure excellent patient care within an exceptionally busy and highly pressurised work environment.
You will need to be meticulously organised, motivated and have the ability to approach daily work in an ever changing and sometimes challenging yet exciting environment
Main duties of the job
To co-ordinate patients into the appropriate theatre by:
- taking into consideration a suitable surgeon, anaesthetist and equipment is available plus ensuring 'special requests' are made
- informing patients of all essential booking information to enable the patient to attend prepared for their admission
- meeting the patients social needs and availability
Scheduling patients involves working with the wider team to balance adherence to national and local wait time standards, clinical priority, and service requirements
Ability to compile well balanced operating lists, taking into account equipment requirements, skills, experience and preferences of the particular operating surgeon, so that theatre utilisation is maximised. There may be a number of complexities to consider when compiling operating lists, so careful analysis of patient data is essential.
Analyse waiting list data in the Referral to Treatment database and Patient Target Lists so that local and national wait time targets are met.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-OR-5716
Job locations
County Hall
The Crescent
Taunton
Somerset
TA1 4DY
United Kingdom
Job description
Job responsibilities
- To attend team meetings and communicate effectively daily with all grades of staff to build strong working relationships
- To proactively and efficiently ask and answer patient and staff questions and queries in a timely and professional manner
- Evidence of a good standard of Literacy / English language skills
- Excellent communication and interpersonal skills via telephone, email, face to face, correspondence
- Ability to show empathy, reassurance, negotiation, persuasion, diplomacy, assertiveness, discretion.
- Ability to liaise with other hospital Trusts in the South West eg Yeovil, Exeter, Barnstaple, Dorchester
- Organise and prioritise the workload of self and Waiting List Clerks
- Excellent keyboard skills are needed as a wide range of IT applications is used
- Ability to work under pressure
- Ability to work alone and also with a team
- Confident, friendly and tactful disposition
- Willingness to use technology to improve standards of care and support to our patients
- Ability to juggle tasks as there are constant interruptions.
- Flexible attitude to service provision and enthusiasm for change
- Attention to detail
- Persuasive
- Able to work out of hours when required
- Able to use own initiative
Please refer to Job description for further details.
When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Job description
Job responsibilities
- To attend team meetings and communicate effectively daily with all grades of staff to build strong working relationships
- To proactively and efficiently ask and answer patient and staff questions and queries in a timely and professional manner
- Evidence of a good standard of Literacy / English language skills
- Excellent communication and interpersonal skills via telephone, email, face to face, correspondence
- Ability to show empathy, reassurance, negotiation, persuasion, diplomacy, assertiveness, discretion.
- Ability to liaise with other hospital Trusts in the South West eg Yeovil, Exeter, Barnstaple, Dorchester
- Organise and prioritise the workload of self and Waiting List Clerks
- Excellent keyboard skills are needed as a wide range of IT applications is used
- Ability to work under pressure
- Ability to work alone and also with a team
- Confident, friendly and tactful disposition
- Willingness to use technology to improve standards of care and support to our patients
- Ability to juggle tasks as there are constant interruptions.
- Flexible attitude to service provision and enthusiasm for change
- Attention to detail
- Persuasive
- Able to work out of hours when required
- Able to use own initiative
Please refer to Job description for further details.
When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Person Specification
Qualifications
Essential
- Good standard of Education up to GCSE or O level (A-C) standard
- Computer/Word processing qualification or ECDL
Desirable
- NVQ Level 3 in Business Administration or equivalent, or demonstrable relevant experience
- NVQ Customer Care/Service
Experience
Essential
- Level of knowledge and understanding of waiting lists, hospital booking processes and medical terminology to be able to work at the required standard.
- Microsoft office applications eg Word and Excel
Desirable
- Supervisory/Management experience
- Management of waiting lists or similar
- Proven experience of working with elective waiting lists or similar.
Person Specification
Qualifications
Essential
- Good standard of Education up to GCSE or O level (A-C) standard
- Computer/Word processing qualification or ECDL
Desirable
- NVQ Level 3 in Business Administration or equivalent, or demonstrable relevant experience
- NVQ Customer Care/Service
Experience
Essential
- Level of knowledge and understanding of waiting lists, hospital booking processes and medical terminology to be able to work at the required standard.
- Microsoft office applications eg Word and Excel
Desirable
- Supervisory/Management experience
- Management of waiting lists or similar
- Proven experience of working with elective waiting lists or similar.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
County Hall
The Crescent
Taunton
Somerset
TA1 4DY
United Kingdom
Employer's website
Employer details
Employer name
Somerset NHS Foundation Trust
Address
County Hall
The Crescent
Taunton
Somerset
TA1 4DY
United Kingdom
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Posted 4 day(s) ago
Reference: 2369012
Job summary
As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join our friendly and supportive practice.
This varied role brings together care navigation and scanning/coding duties. The successful applicant will provide a professional and welcoming first point of contact, guiding patients to the most appropriate service or healthcare professional in a courteous, timely, and effective manner. They will also be responsible for the accurate processing, scanning, and coding of clinical documentation, ensuring attention to detail and high standards of data quality.
Ideally, candidates will have previous experience within primary care, strong leadership qualities, and excellent communication skills. The ability to prioritise tasks, multitask effectively, and thrive in a busy team environment is essential.
Strong IT skills are also required to support the demands of the role.
Main duties of the job
Reception Duties
Provide an effective and efficient reception service to patients and visitors at the practice.
Open the premises at the start of the day, ensuring all necessary checks and preparations are completed to receive patients. Secure the building at the end of the day, ensuring all areas are fully secured.
Handle general enquiries and process appointment requests from patients via phone, online, or in person, updating the EMIS clinical system accordingly.
Process repeat prescription requests.
Receive and distribute both internal and external mail and documentation.
Ensure accurate and timely logging of messages for clinicians regarding emergency appointment requests and home visits.
Coordinate with third-party agencies to arrange patient care as directed by GP's.
Maintain and accurately enter data into the practices computer system and patients' electronic records, which may include scanning and coding clinical information in line with practice protocols.
About us
Albany House is a welcoming and supportive practice located in a beautiful Grade II listed building in the heart of Worcester. We provide care to a diverse patient population of over 7,000 individuals.
Our open and friendly work environment encourages professional development. We hold regular meetings for all our staff to share ideas, best practices, and support one another. A good sense of humour is essential!
Our team includes 3 partners, 3 salaried doctors, an ANP, a fantastic nursing team (comprising of 2 practice nurses and 2 HCAs), as well as a skilled managerial team and support staff.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3440-26-0005
Job locations
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Job description
Job responsibilities
Reception and Administrative Duties:
Leadership:
- Ensure the delivery of high-quality patient services within a safe and efficient work environment by providing effective support to clinicians and staff.
- Maintain a calm and professional reception area, addressing disruptive behaviours politely and safely, and escalating to management when necessary.Stay informed of any updates or changes in practice guidance and team procedures.
- Assist in training new reception team members.
Front Desk:
- Be the first point of contact for patients, projecting a positive and friendly image to patients and visitors.
- Assist with any queries, whether in person, over the phone, or online.
- Handle patient enquiries efficiently and courteously.
- Manage the flow of patients arriving at the reception for appointments or inquiries.
- Process payments and issue receipts for non-NHS services.
- Ensure the reception area, noticeboards, and leaflet dispensers are clean, tidy, and free from obstructions.
Registrations and Appointments:
- Register new patients and schedule appointments.
- Assist with care navigation, helping patients find the most appropriate clinician or service, both within and outside the practice. (Training will be provided.)
- Monitor incoming E-Consult messages, scheduling appropriate appointments or directing them to appropriate member of staff.
- Accurately record and assess requests for emergency appointments / home visits based on urgency, following practice protocols.
- Once trained, act as a chaperone for patients during GP appointments when requested.
- Arrange interpreting services for patients as needed.
Communication:
- Answer incoming phone calls promptly and professionally, ensuring calls are documented and acted upon or redirected as appropriate.
- Coordinate with GPs, Nurses, and the clinical team to relay information, follow up on documentation, results, and appointments.
- Monitor the reception email account, actioning requests and escalating urgent matters to them to appropriate member of staff when necessary.
- Liaise with GP's and clinicians to forward concerns, follow up on samples, letters, prescriptions, and other paperwork.
Prescriptions and Certificates:
- Assist with processing prescriptions and addressing patient queries related to prescriptions.
- Handle Cremation Forms and Death Certificates, notifying relevant departments and accurately documenting details of the passing.
Data Handling:
- Timely action EMIS tasks and DOCMAN workflow.
- Update and maintain patient records through accurate data entry.
- Manage incoming correspondence via post and electronically.
Miscellaneous:
- Safely accept and record vaccine/medication deliveries, ensuring correct storage and informing relevant departments.
- Open and lock practice premises as needed, ensuring security protocols are followed.
General Duties:
- Collaborate professionally with colleagues at Albany House Surgery, fostering strong working relationships.
- Contribute to the development of services, including improving processes, templates, and principles.
- Participate in any required statutory, mandatory, or additional training and development programs.
Job description
Job responsibilities
Reception and Administrative Duties:
Leadership:
- Ensure the delivery of high-quality patient services within a safe and efficient work environment by providing effective support to clinicians and staff.
- Maintain a calm and professional reception area, addressing disruptive behaviours politely and safely, and escalating to management when necessary.Stay informed of any updates or changes in practice guidance and team procedures.
- Assist in training new reception team members.
Front Desk:
- Be the first point of contact for patients, projecting a positive and friendly image to patients and visitors.
- Assist with any queries, whether in person, over the phone, or online.
- Handle patient enquiries efficiently and courteously.
- Manage the flow of patients arriving at the reception for appointments or inquiries.
- Process payments and issue receipts for non-NHS services.
- Ensure the reception area, noticeboards, and leaflet dispensers are clean, tidy, and free from obstructions.
Registrations and Appointments:
- Register new patients and schedule appointments.
- Assist with care navigation, helping patients find the most appropriate clinician or service, both within and outside the practice. (Training will be provided.)
- Monitor incoming E-Consult messages, scheduling appropriate appointments or directing them to appropriate member of staff.
- Accurately record and assess requests for emergency appointments / home visits based on urgency, following practice protocols.
- Once trained, act as a chaperone for patients during GP appointments when requested.
- Arrange interpreting services for patients as needed.
Communication:
- Answer incoming phone calls promptly and professionally, ensuring calls are documented and acted upon or redirected as appropriate.
- Coordinate with GPs, Nurses, and the clinical team to relay information, follow up on documentation, results, and appointments.
- Monitor the reception email account, actioning requests and escalating urgent matters to them to appropriate member of staff when necessary.
- Liaise with GP's and clinicians to forward concerns, follow up on samples, letters, prescriptions, and other paperwork.
Prescriptions and Certificates:
- Assist with processing prescriptions and addressing patient queries related to prescriptions.
- Handle Cremation Forms and Death Certificates, notifying relevant departments and accurately documenting details of the passing.
Data Handling:
- Timely action EMIS tasks and DOCMAN workflow.
- Update and maintain patient records through accurate data entry.
- Manage incoming correspondence via post and electronically.
Miscellaneous:
- Safely accept and record vaccine/medication deliveries, ensuring correct storage and informing relevant departments.
- Open and lock practice premises as needed, ensuring security protocols are followed.
General Duties:
- Collaborate professionally with colleagues at Albany House Surgery, fostering strong working relationships.
- Contribute to the development of services, including improving processes, templates, and principles.
- Participate in any required statutory, mandatory, or additional training and development programs.
Person Specification
Other Qualities
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Team player
- Flexible
- Fully understands the importance of Confidentiality and Information Governance
Desirable
- Experience of working in Primary care
Knowledge
Essential
- Basic IT skills
- Good interpersonal and communication skills
Desirable
- Knowledge of the EMIS Patient and Clinical System
- Knowledge of Docman system
- Knowledge of Microsoft office (email/word/excel)
Experience
Essential
- Experience of working with the general public
- Experience of reception work
Desirable
- Experience of working within Primary Care / General Practice
Skills
Essential
- Experience of working in healthcare
- Strong communication skills (both written and verbal)
- Proficient IT skills, particularly in data entry
- Clear and polite telephone etiquette
- Effective time management and ability to meet deadlines
- Strong problem-solving abilities
- Excellent interpersonal skills
Desirable
- Knowledge of EMIS system - how to book appointments, how to run searches.
- Knowledge of Accurx messaging system
- HR skills - managing a team.
Person Specification
Other Qualities
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Team player
- Flexible
- Fully understands the importance of Confidentiality and Information Governance
Desirable
- Experience of working in Primary care
Knowledge
Essential
- Basic IT skills
- Good interpersonal and communication skills
Desirable
- Knowledge of the EMIS Patient and Clinical System
- Knowledge of Docman system
- Knowledge of Microsoft office (email/word/excel)
Experience
Essential
- Experience of working with the general public
- Experience of reception work
Desirable
- Experience of working within Primary Care / General Practice
Skills
Essential
- Experience of working in healthcare
- Strong communication skills (both written and verbal)
- Proficient IT skills, particularly in data entry
- Clear and polite telephone etiquette
- Effective time management and ability to meet deadlines
- Strong problem-solving abilities
- Excellent interpersonal skills
Desirable
- Knowledge of EMIS system - how to book appointments, how to run searches.
- Knowledge of Accurx messaging system
- HR skills - managing a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Albany House Surgery
Address
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Employer's website
https://www.albanyhousesurgeryworcester.co.uk/ (Opens in a new tab)
Employer details
Employer name
Albany House Surgery
Address
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Employer's website
https://www.albanyhousesurgeryworcester.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Services Co-ordinator
St John’s Way Medical Centre View all jobs
Posted 4 day(s) ago
Reference: 2369004
Job summary
Job Summary: The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager, Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.
Main duties of the job
The Patient Services Coordinator is the first point of contact for patients and visitors, supporting reception and the practices administrative work. Main duties include managing appointments,Triage, registrations and records; handling calls, emails, post and digital inboxes; reviewing and routing tasks;Coding, processing referrals and prescriptions; and preparing specialist, safeguarding and chargeable-work paperwork. The role also involves keeping records accurate and confidential, supporting colleagues, maintaining a safe reception environment and completing relevant training.
About us
St Johns Way Medical Centre is a well-established NHS GP practice located in Archway, serving a diverse local population of 12,000 with a strong focus on accessible, high-quality primary care. The practice provides comprehensive medical services including diagnosis and treatment of acute and chronic conditions, preventative care, family planning, maternity services, and a range of diagnostic and screening services.
From its establishment, the practice has aimed to deliver patient-centred care that is responsive, safe, and effective. St Johns Way Medical Centre aims to provide high-quality, accessible, and compassionate primary care to its diverse community, with a strong focus on safety, effectiveness, and patient-centred care. The practice is committed to delivering timely access through a responsive triage system, supporting both physical and mental wellbeing through a multidisciplinary team, and working collaboratively within its Primary Care Network to improve population health and reduce inequalities. It also promotes prevention, early intervention, and digital access where appropriate, while continuously improving services through patient feedback, clinical governance, and a culture of learning.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£14 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A0970-26-0004
Job locations
96 St. John's Way
London
N19 3RN
United Kingdom
Job description
Job responsibilities
The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager,Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.
1. Patient-Facing & Front of House Duties
- Open up and lock up Practice premises, maintaining security in accordance with Practice protocols, including setting and disarming alarms.
- Welcome, receive and direct patients and visitors promptly and courteously, ensuring accurate information is given.
- Manage the front desk and answer incoming calls, maintaining an appropriate telephone manner and working knowledge of the telephone system (in and out of hours).
- Deal with patient queries in person, by telephone and through digital channels, treating all patients and visitors with respect, tolerance and sensitivity in line with Practice philosophy.
- Receive deliveries and visitors to the Practice.
- Deal with spillages and samples as required.
- Handle blood test forms and relay ICE results to patients in line with Practice protocol.
- Take and process patient payments.
- Take messages and pass on information accurately and promptly.
- Clear and re-stock consulting rooms as required; keep reception, consulting rooms, notice-boards and office tidy and free from hazards.
- Distribute post in pigeonholes.
2. Appointments, Registrations & Records
- Maintain and monitor the Practice appointments system, processing personal, telephone and online requests for appointments, visits and telephone consultations, directing patients to the appropriate healthcare professional.
- Register new patients and process patient deductions in accordance with Practice guidelines.
- Scan, file and manage incoming and outgoing records (including via Docman & Anima), ensuring accuracy and timeliness.
- Carry out computer data entry, coding, allocation and collation in accordance with Practice procedure.
- Receive, process and action repeat prescription requests accordance with Practice guidelines.
3. Communications, Correspondence & Digital Inbox Management
- Open, process and distribute incoming post and email; frank and send outgoing mail.
- Check and action the Accurx inbox daily, including personal and Teams Accurx mail inboxes.
- Check ERS daily and action anything necessary.
- Monitor clinical and patient emails, dealing with or routing queries appropriately.
- Initiate and respond to contact from patients, colleagues and associated healthcare agencies/providers.
4. Triage & Task Management
- Review all incoming tasks before adding to the triage list, using administrative knowledge, experience and initiative to determine whether a matter can be resolved by administration without clinician involvement.
- Review non-urgent tasks regularly to ensure nothing requires re-prioritising as urgent.
- Take appropriate action on tasks and gather all relevant information before forwarding to a clinician
- Seek advice from the Line Manager where unsure how to handle a task before referring it to a clinician.
- Deal with delegated tasks efficiently according to set guidelines, reporting on progress and any problems.
5. Referrals & Electronic Referral Service (ERS)
- Check and code all NHS 111 documents daily.
- Complete ERS referrals and Advice & Guidance requests daily; forward Advice & Guidance replies to the GP via EMIS task and copy into EMIS.
- Check ERS daily for rejected and cancelled referrals and take appropriate action (task to GP/Urgent GP).
- Check DNAs and task the GP appropriately, paying particular attention to cancer pathway correspondence and vulnerable patients who DNA.
6. Specialist Administrative Processes
- Complete Subject Access Requests (SARs) via iGPR where trained and delegated to do so.
- Process insurance reports (paper and iGPR), PIP applications and Universal Credit forms where trained and delegated to do so, ensuring applications are properly prepared before forwarding to the GP.
- Add death notifications to the relevant list and circulate as required.
- Complete Child in Need and Child Protection reports, ensuring the GP has all relevant and accurate family information before the report is sent.
- Ensure all Coroner requests for information or reports are actioned on the day received wherever possible.
- Log incoming paper reports
Ensure Safety Netting information is updated weekly.
7. Non-NHS / Chargeable Work
- Check all non-NHS work for completeness and accuracy before forwarding to the GP.
- Record all chargeable non-NHS work on the Non-NHS Tracker (Teams), including the name of the responsible GP.
- Be aware of income-generating activities and ensure Practice policies are followed to support this.
8. General Administrative & Clerical Support
- Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning.
- Order, re-order and monitor stationery and other supplies.
- Liaise with the IT/Clinical System Supplier helpdesk to report and resolve technical problems.
- Ensure administrative tasks are appropriately prepared, providing the GP with all relevant information needed to complete their part of the work.
9. Teamwork, Flexibility & Development
- Work flexibly according to the needs of the Practice and provide cover for absent colleagues.
- Liaise with colleagues to share inbox and correspondence duties across the team, ensuring continuity of service.
- Undertake mandatory and additional training as identified by the Practice.
- Undertake any other duties, appropriate to the grade, as required by the Patient Services Manager/ Practice Manager/Deputy Practice Manager.
10. Information Governance and Confidentiality
The post holder must:
- Maintain strict patient confidentiality at all times.
- Comply with GDPR, Data Protection legislation and NHS Information Governance requirements.
- Access patient information only where there is a legitimate reason to do so.
- Ensure information is recorded, stored and transmitted securely.
- Follow practice policies relating to confidentiality, information security and data breaches.
- Report any actual or suspected information governance incident immediately to the appropriate manager.
11. Safeguarding
The post holder will:
- Understand their responsibilities in relation to safeguarding children and adults.
- Follow practice safeguarding procedures.
- Recognise and appropriately escalate safeguarding concerns.
- Maintain accurate and confidential records.
- Complete relevant safeguarding administrative processes within required timescales.
- Attend safeguarding training appropriate to the role.
12. Health, Safety and Security
The post holder will:
- Comply with practice Health and Safety policies.
- Report hazards, accidents, incidents and security concerns promptly.
- Follow procedures relating to infection prevention and control.
- Maintain a safe and professional reception environment.
- Follow lone-working, fire safety and emergency procedures where applicable.
- Support the safety of patients, staff and visitors within the practice.
13. Teamwork and Professional Responsibilities
The Patient Services Coordinator will:
- Work collaboratively within their team, clinical and management teams.
- Support colleagues during periods of high workload.
- Communicate effectively with clinicians and other members of the multidisciplinary team.
- Participate in practice meetings and training where required.
- Share relevant information with colleagues appropriately.
- Contribute to service improvement and the development of efficient administrative processes.
- Take responsibility for maintaining their own knowledge and skills.
- Undertake additional reasonable duties appropriate to the role as requested by the Line Manager.
14. Accuracy, Quality and Continuous Improvement
The post holder will:
- Maintain a high level of accuracy when entering, processing and communicating patient information.
- Complete work within agreed timescales.
- Identify administrative errors and take appropriate corrective action.
- Report recurring problems and suggest improvements to processes.
- Contribute to audits, reviews and quality improvement activities where required.
- Follow practice policies, procedures and standard operating procedures.
- Ensure that work is appropriately completed before being passed to another member of staff wherever possible.
15. Training and Development
The post holder will:
- Complete all mandatory practice training.
- Maintain competency in relevant clinical and administrative systems.
- Undertake training required for the Patient Services Coordinator role.
- Participate in regular supervision, appraisal and performance reviews.
- Keep up to date with changes to practice procedures, NHS requirements and relevant administrative processes.
- Take responsibility for identifying areas where further training or support is required.
16. General Duties
The post holder will:
- Maintain a professional appearance and conduct.
- Work flexibly according to the needs of the practice.
- Undertake other reasonable duties consistent with the level and purpose of the role.
- Support the practice during periods of increased demand or staff absence.
- Maintain a positive approach to change and service development.
- Promote the practice vision through every interaction with patients, colleagues and external organisations.
Job description Job responsibilities The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager,Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.1. Patient-Facing & Front of House Duties Open up and lock up Practice premises, maintaining security in accordance with Practice protocols, including setting and disarming alarms. Welcome, receive and direct patients and visitors promptly and courteously, ensuring accurate information is given. Manage the front desk and answer incoming calls, maintaining an appropriate telephone manner and working knowledge of the telephone system (in and out of hours). Deal with patient queries in person, by telephone and through digital channels, treating all patients and visitors with respect, tolerance and sensitivity in line with Practice philosophy. Receive deliveries and visitors to the Practice. Deal with spillages and samples as required. Handle blood test forms and relay ICE results to patients in line with Practice protocol. Take and process patient payments. Take messages and pass on information accurately and promptly. Clear and re-stock consulting rooms as required; keep reception, consulting rooms, notice-boards and office tidy and free from hazards. Distribute post in pigeonholes. 2. Appointments, Registrations & Records Maintain and monitor the Practice appointments system, processing personal, telephone and online requests for appointments, visits and telephone consultations, directing patients to the appropriate healthcare professional. Register new patients and process patient deductions in accordance with Practice guidelines. Scan, file and manage incoming and outgoing records (including via Docman & Anima), ensuring accuracy and timeliness. Carry out computer data entry, coding, allocation and collation in accordance with Practice procedure. Receive, process and action repeat prescription requests accordance with Practice guidelines. 3. Communications, Correspondence & Digital Inbox Management Open, process and distribute incoming post and email; frank and send outgoing mail. Check and action the Accurx inbox daily, including personal and Teams Accurx mail inboxes. Check ERS daily and action anything necessary. Monitor clinical and patient emails, dealing with or routing queries appropriately. Initiate and respond to contact from patients, colleagues and associated healthcare agencies/providers. 4. Triage & Task Management Review all incoming tasks before adding to the triage list, using administrative knowledge, experience and initiative to determine whether a matter can be resolved by administration without clinician involvement. Review non-urgent tasks regularly to ensure nothing requires re-prioritising as urgent. Take appropriate action on tasks and gather all relevant information before forwarding to a clinician Seek advice from the Line Manager where unsure how to handle a task before referring it to a clinician. Deal with delegated tasks efficiently according to set guidelines, reporting on progress and any problems. 5. Referrals & Electronic Referral Service (ERS) Check and code all NHS 111 documents daily. Complete ERS referrals and Advice & Guidance requests daily; forward Advice & Guidance replies to the GP via EMIS task and copy into EMIS. Check ERS daily for rejected and cancelled referrals and take appropriate action (task to GP/Urgent GP). Check DNAs and task the GP appropriately, paying particular attention to cancer pathway correspondence and vulnerable patients who DNA. 6. Specialist Administrative Processes Complete Subject Access Requests (SARs) via iGPR where trained and delegated to do so. Process insurance reports (paper and iGPR), PIP applications and Universal Credit forms where trained and delegated to do so, ensuring applications are properly prepared before forwarding to the GP. Add death notifications to the relevant list and circulate as required. Complete Child in Need and Child Protection reports, ensuring the GP has all relevant and accurate family information before the report is sent. Ensure all Coroner requests for information or reports are actioned on the day received wherever possible. Log incoming paper reports Ensure Safety Netting information is updated weekly.7. Non-NHS / Chargeable Work Check all non-NHS work for completeness and accuracy before forwarding to the GP. Record all chargeable non-NHS work on the Non-NHS Tracker (Teams), including the name of the responsible GP. Be aware of income-generating activities and ensure Practice policies are followed to support this. 8. General Administrative & Clerical Support Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning. Order, re-order and monitor stationery and other supplies. Liaise with the IT/Clinical System Supplier helpdesk to report and resolve technical problems. Ensure administrative tasks are appropriately prepared, providing the GP with all relevant information needed to complete their part of the work. 9. Teamwork, Flexibility & Development Work flexibly according to the needs of the Practice and provide cover for absent colleagues. Liaise with colleagues to share inbox and correspondence duties across the team, ensuring continuity of service. Undertake mandatory and additional training as identified by the Practice. Undertake any other duties, appropriate to the grade, as required by the Patient Services Manager/ Practice Manager/Deputy Practice Manager. 10. Information Governance and ConfidentialityThe post holder must: Maintain strict patient confidentiality at all times. Comply with GDPR, Data Protection legislation and NHS Information Governance requirements. Access patient information only where there is a legitimate reason to do so. Ensure information is recorded, stored and transmitted securely. Follow practice policies relating to confidentiality, information security and data breaches. Report any actual or suspected information governance incident immediately to the appropriate manager. 11. SafeguardingThe post holder will: Understand their responsibilities in relation to safeguarding children and adults. Follow practice safeguarding procedures. Recognise and appropriately escalate safeguarding concerns. Maintain accurate and confidential records. Complete relevant safeguarding administrative processes within required timescales. Attend safeguarding training appropriate to the role. 12. Health, Safety and SecurityThe post holder will: Comply with practice Health and Safety policies. Report hazards, accidents, incidents and security concerns promptly. Follow procedures relating to infection prevention and control. Maintain a safe and professional reception environment. Follow lone-working, fire safety and emergency procedures where applicable. Support the safety of patients, staff and visitors within the practice. 13. Teamwork and Professional ResponsibilitiesThe Patient Services Coordinator will: Work collaboratively within their team, clinical and management teams. Support colleagues during periods of high workload. Communicate effectively with clinicians and other members of the multidisciplinary team. Participate in practice meetings and training where required. Share relevant information with colleagues appropriately. Contribute to service improvement and the development of efficient administrative processes. Take responsibility for maintaining their own knowledge and skills. Undertake additional reasonable duties appropriate to the role as requested by the Line Manager. 14. Accuracy, Quality and Continuous ImprovementThe post holder will: Maintain a high level of accuracy when entering, processing and communicating patient information. Complete work within agreed timescales. Identify administrative errors and take appropriate corrective action. Report recurring problems and suggest improvements to processes. Contribute to audits, reviews and quality improvement activities where required. Follow practice policies, procedures and standard operating procedures. Ensure that work is appropriately completed before being passed to another member of staff wherever possible. 15. Training and DevelopmentThe post holder will: Complete all mandatory practice training. Maintain competency in relevant clinical and administrative systems. Undertake training required for the Patient Services Coordinator role. Participate in regular supervision, appraisal and performance reviews. Keep up to date with changes to practice procedures, NHS requirements and relevant administrative processes. Take responsibility for identifying areas where further training or support is required. 16. General DutiesThe post holder will: Maintain a professional appearance and conduct. Work flexibly according to the needs of the practice. Undertake other reasonable duties consistent with the level and purpose of the role. Support the practice during periods of increased demand or staff absence. Maintain a positive approach to change and service development. Promote the practice vision through every interaction with patients, colleagues and external organisations.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- GP Practice Experience
Desirable
- Experience of working in primary care
Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential GP Practice Experience Desirable Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St John’s Way Medical Centre
Address
96 St. John's Way
London
N19 3RN
United Kingdom
Employer's website
https://www.stjohnsway.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
St John’s Way Medical Centre
Address
96 St. John's Way
London
N19 3RN
United Kingdom
Employer's website
https://www.stjohnsway.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Nurse Associate
Primary Integrated Community Services View all jobs
Posted 4 day(s) ago
Reference: 2368999
Job summary
We are looking for a compassionate and motivated Nurse Associate to join our Primary Care team within a GP practice environment. This is an exciting opportunity to work with a diverse patient population, supporting the management of long-term conditions, delivering preventative healthcare and carrying out a range of clinical interventions. You will work closely with GPs, Practice Nurses, Healthcare Assistants and other health and social care professionals, helping to provide high-quality, patient-centred care. The role offers excellent support and supervision, with a strong commitment to ongoing professional development and progression, including support for Nursing Associates who aspire to become Registered General Nurses (RGNs).
Main duties of the job
KEY RESPONSIBILITIES
Deliver a range of clinical interventions including health checks, chronic disease monitoring, venepuncture, ECGs, immunisations, wound care and patient assessments to support high-quality patient care.
Promote health and wellbeing by supporting patients to manage long-term conditions, encouraging participation in screening programmes and providing advice to improve health outcomes.
Work collaboratively within a multidisciplinary team, maintaining accurate clinical records, supporting care planning, contributing to service improvements and ensuring safe, effective and compassionate care.
KEY REQUIREMENTS
Registered Nurse Associate on the NMC register with a Nursing Associate Foundation Degree qualification.
Ability to deliver safe clinical care, including patient assessments, long-term condition monitoring and health promotion activities within scope of practice.
Excellent communication, organisational and teamwork skills, with the ability to use clinical systems, prioritise workload and maintain accurate patient records.
About us
PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.
Benefits of working for PICS
We offer a comprehensive package which includes:
- NHS Pension 2015 Scheme (subject to eligibility)
- Alternative government-based scheme (subject to eligibility)
- Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
- Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
- Working in a multi-disciplinary team with support from a wide variety of professionals
- A flexible approach to a work-life balance
- Cycle to work scheme (subject to eligibility)
- Access to Blue Light Card scheme
- All staff events and conferences
- Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
- Free parking across many sites
- Personalised induction into the company and job role
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£15 to £17.50 an hour depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
E0220-26-0012MED
Job locations
Meden Medical Services
Warsop Primary Care Centre
Church Street
Warsop, Mansfield
Nottinghamshire
NG20 0BP
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES
This job description is intended to provide an outline of the key tasks and responsibilities and is not exhaustive. There may be other duties required of the post holder relevant to the position.
Being an accountable professional
Act professionally at all times and use knowledge and experience to make evidence-based decisions and solve problems.
Recognise and work within the limits of competence, working within professional boundaries and to be responsible for the actions taken.
Be proactive in seeking opportunities to develop own knowledge and skills, attending statutory/mandatory updates in accordance with organisational requirement.
Work as part of the PCNs multidisciplinary team to provide and monitor care under direct and indirect supervision.
Promoting health and preventing ill health
Support patients to improve and maintain their mental, physical, behavioural health and wellbeing, demonstrated in such as:
Using behaviour change interventions to support health and wellness when undertaking health checks (physical and mental) which may include for example , NHS Health checks (Q risk) etc.
Chronic disease management contribute to the monitoring of patients with, for example, respiratory disease, diabetes, coronary heart disease, renal failure, hypertension.
Encourage patients to take part in health screening. The role may require, when appropriately trained, to perform cervical screening tests.
Care for individuals with complex conditions such as learning disabilities.
Providing and monitoring care
Carry out procedures safely and effectively within the practice, clinical tasks to include:
Clinical observations such as BP / Pulse / Temperature / Oxygen saturations / point of care blood glucose / BMI
Venepuncture
ECG
Diabetic part 1 reviews
Sample processing and management
Provide care and support with hygiene and maintenance of skin integrity including minor and complex wound care
Administration of medicines via oral, topical and inhalation routes and administer injections using subcutaneous and intra-muscular routes. This will include immunisations influenza / shingles / pneumonia, B12
Assist GP / ANP with invasive procedures for example coil fitting
Contribute to on-going assessment and recognise when it is necessary to refer patients on toothers for reassessment.
Working in teams
Demonstrate the ability to recognise changing priorities seeking advice and guidance from the registered nurses or other registered care professionals as appropriate.
Support, supervise and act as a role model to health care assistants and phlebotomists, review the quality of the care they provide, promoting reflection and providing constructive feedback.
Participate in team meetings, clinical supervision and where required.
Contribute to team reflection activities, to promote improvements in practice and services.
Improving safety and quality of care
Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.
Maintaining a safe work and care environment in particular;
Cleaning and restocking consulting rooms, stock control of consumables.
Adhering to infection control policies and procedures to include participation in regular audits, hand hygiene training, vaccine/cold chain storage awareness, spillage control procedures.
Contributing to integrated care
Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.
Develop relationships across the practice/PICS and the PCN to support integration of the role across health and social care including primary care, secondary care, and mental health.
Communicate effectively across a wide range of channels and with a wide range of individuals, public, health and social care professionals, maintaining the focus of communication on delivering and improving health and care services.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals.
All staff have the responsibility to support all learners and to keep their knowledge of supporting learners in practice up to date, according to appropriate governing bodies regulations.
Supervision/training
The practice will ensure that the post holder has access to appropriate clinical supervision and an appropriate named individual in the practice to provide general advice and support on a day-to-day basis.
We are looking for the NA to commit to further training to gain RGN qualification.
Job description
Job responsibilities
KEY RESPONSIBILITIES
This job description is intended to provide an outline of the key tasks and responsibilities and is not exhaustive. There may be other duties required of the post holder relevant to the position.
Being an accountable professional
Act professionally at all times and use knowledge and experience to make evidence-based decisions and solve problems.
Recognise and work within the limits of competence, working within professional boundaries and to be responsible for the actions taken.
Be proactive in seeking opportunities to develop own knowledge and skills, attending statutory/mandatory updates in accordance with organisational requirement.
Work as part of the PCNs multidisciplinary team to provide and monitor care under direct and indirect supervision.
Promoting health and preventing ill health
Support patients to improve and maintain their mental, physical, behavioural health and wellbeing, demonstrated in such as:
Using behaviour change interventions to support health and wellness when undertaking health checks (physical and mental) which may include for example , NHS Health checks (Q risk) etc.
Chronic disease management contribute to the monitoring of patients with, for example, respiratory disease, diabetes, coronary heart disease, renal failure, hypertension.
Encourage patients to take part in health screening. The role may require, when appropriately trained, to perform cervical screening tests.
Care for individuals with complex conditions such as learning disabilities.
Providing and monitoring care
Carry out procedures safely and effectively within the practice, clinical tasks to include:
Clinical observations such as BP / Pulse / Temperature / Oxygen saturations / point of care blood glucose / BMI
Venepuncture
ECG
Diabetic part 1 reviews
Sample processing and management
Provide care and support with hygiene and maintenance of skin integrity including minor and complex wound care
Administration of medicines via oral, topical and inhalation routes and administer injections using subcutaneous and intra-muscular routes. This will include immunisations influenza / shingles / pneumonia, B12
Assist GP / ANP with invasive procedures for example coil fitting
Contribute to on-going assessment and recognise when it is necessary to refer patients on toothers for reassessment.
Working in teams
Demonstrate the ability to recognise changing priorities seeking advice and guidance from the registered nurses or other registered care professionals as appropriate.
Support, supervise and act as a role model to health care assistants and phlebotomists, review the quality of the care they provide, promoting reflection and providing constructive feedback.
Participate in team meetings, clinical supervision and where required.
Contribute to team reflection activities, to promote improvements in practice and services.
Improving safety and quality of care
Protect health through understanding and applying the principles of infection prevention and control, including communicable disease surveillance and antimicrobial stewardship and resistance.
Maintaining a safe work and care environment in particular;
Cleaning and restocking consulting rooms, stock control of consumables.
Adhering to infection control policies and procedures to include participation in regular audits, hand hygiene training, vaccine/cold chain storage awareness, spillage control procedures.
Contributing to integrated care
Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.
Develop relationships across the practice/PICS and the PCN to support integration of the role across health and social care including primary care, secondary care, and mental health.
Communicate effectively across a wide range of channels and with a wide range of individuals, public, health and social care professionals, maintaining the focus of communication on delivering and improving health and care services.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals.
All staff have the responsibility to support all learners and to keep their knowledge of supporting learners in practice up to date, according to appropriate governing bodies regulations.
Supervision/training
The practice will ensure that the post holder has access to appropriate clinical supervision and an appropriate named individual in the practice to provide general advice and support on a day-to-day basis.
We are looking for the NA to commit to further training to gain RGN qualification.
Person Specification
Qualifications
Essential
- Please provide details of your CPD, using examples where necessary.
- Please provide your registration number of your NMC professional registration.
Experience
Essential
- Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Personal Qualities
Essential
- Please provide details for why you would be a great fit for this role and why you have decided to apply.
Knowledge and skills
Essential
- Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance
Person Specification
Qualifications
Essential
- Please provide details of your CPD, using examples where necessary.
- Please provide your registration number of your NMC professional registration.
Experience
Essential
- Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Personal Qualities
Essential
- Please provide details for why you would be a great fit for this role and why you have decided to apply.
Knowledge and skills
Essential
- Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Integrated Community Services
Address
Meden Medical Services
Warsop Primary Care Centre
Church Street
Warsop, Mansfield
Nottinghamshire
NG20 0BP
United Kingdom
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Integrated Community Services
Address
Meden Medical Services
Warsop Primary Care Centre
Church Street
Warsop, Mansfield
Nottinghamshire
NG20 0BP
United Kingdom
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 4 day(s) ago
Reference: 2368991
Job summary
The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent Care Departments and being the first point of contact on our busy reception areas. You will be responsible for a range of clerical duties outlined in the Job description.
As you are the first face that the visitors will see on arrival you must have a polite and courteous disposition. A professional and presentable manner is required. Sound IT and communication skills are essential, as well as the ability to follow instruction and a willingness to learn. The ability to work as part of a team and on your own initiative is a must, accurate data input and attention to detail are essential. You should be reliable, punctual and flexible, as full shifts are worked including weekends, evenings, bank holidays and night shifts. You will be required to work flexibly to meet the service demand.
Please note:
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Main duties of the job
The role and related duties and responsibilities are detailed as follows:-
Working on busy reception areas covering ED and Acute Assessment areas.
- Input and retrieval of patient data on trust IT systems. Information relating to the attendance, discharge or transfer to be completed in a timely and accurate manner within the appropriate system.
- Ensuring accurate data input on PAS system, including tracing the patient against data held on the national spine.
- Identify, locate and retrieve clinical notes stored in filing areas.
- Complete appropriate safeguarding searches.
- Management of the electronic scanning system accurate scanning of medical records.
About us
We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton - the Bolton Dispensary in the town centre.
Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people.
The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services and is the busiest single ambulance-receiving site in Greater Manchester. We're structured in four clinical divisions - Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we're accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners.
Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
241-556MD-26-A
Job locations
Bolton NHS Foundation Trust
Minerva Road
Farnworth
BL4 0JR
United Kingdom
Job description
Job responsibilities
- Transferring and admitting patients on clinical systems.
- Scan notes for patients being admitted or transferred to other departments or medical facilities.
- Identify relevant sections of clinical notes for photocopying to health visitors, school nurses, GPs and safeguarding agencies.
- Maintain patient records to ensure information is accurate and up to date for future reference and that this complies with the Data Protection Act.
- Take responsibility for the confidentiality and security of all patient data within the department.
- Following protocols set by clinical teams to direct easily identifiable patients to areas of the department
- Adhere to local policies and procedures.
- Answer and action all telephone and/or personal enquiries from patients, health professionals and outside agencies ensure prompt answering of calls in an efficient and an appropriately helpful and professional manner, any problems will be redirected to a Supervisor.
Job description
Job responsibilities
- Transferring and admitting patients on clinical systems.
- Scan notes for patients being admitted or transferred to other departments or medical facilities.
- Identify relevant sections of clinical notes for photocopying to health visitors, school nurses, GPs and safeguarding agencies.
- Maintain patient records to ensure information is accurate and up to date for future reference and that this complies with the Data Protection Act.
- Take responsibility for the confidentiality and security of all patient data within the department.
- Following protocols set by clinical teams to direct easily identifiable patients to areas of the department
- Adhere to local policies and procedures.
- Answer and action all telephone and/or personal enquiries from patients, health professionals and outside agencies ensure prompt answering of calls in an efficient and an appropriately helpful and professional manner, any problems will be redirected to a Supervisor.
Person Specification
Qualifications
Essential
- English Language and Maths Qualification or equivalent.
Desirable
- Experience in IT
Experience
Essential
- Experience of clerical or reception duties. Experience of computer systems
Desirable
- Previous NHS experience
- Experience of dealing with the general public.
Skills & Abilities
Essential
- Good keyboard, customer relations, organisational, and interpersonal skills. Time management skills.
Person Specification
Qualifications
Essential
- English Language and Maths Qualification or equivalent.
Desirable
- Experience in IT
Experience
Essential
- Experience of clerical or reception duties. Experience of computer systems
Desirable
- Previous NHS experience
- Experience of dealing with the general public.
Skills & Abilities
Essential
- Good keyboard, customer relations, organisational, and interpersonal skills. Time management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Bolton NHS Foundation Trust
Minerva Road
Farnworth
BL4 0JR
United Kingdom
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Bolton NHS Foundation Trust
Minerva Road
Farnworth
BL4 0JR
United Kingdom
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Porter Driver/Catering Assistant
Cwm Taf Morgannwg University Health Board View all jobs
Posted 4 day(s) ago
Reference: 2368990
Job summary
The Post Holder is responsible for ensuring the safe transportation, delivery and collection of frozen food items to various sites both internal and external to the UHB and also the transportation of completed frozen products to and from both units at the Central production Unit (CPU).
Also includes delivery and collection to and from hospitals and neighbouring Health Boards/Trusts.
To maintain and promote the highest standards of service delivery and helping to maintain open and effective communications.
To meet and adhere to all legislative requirements while responsible for CPU Vehicle.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
Main duties of the job
To work within Cwm Taf Morgannwg CPU, undertaking all duties and be able to work on one's own as well as being a team member.
To maintain strict control of a 12 ton vehicle and to ensure that temperature and mileage log book is completed with accurate readings, and also document any defects via driver's report/defect booklet.
The Post holder must hold a clean and valid Cat C driving licence to include CPC Card and also carry a digital licence to drive CPU Vehicle.
The Post holder will be responsible for taking the Vehicle for regular services or any other vehicle repairs to the designated garage
Must comply with road traffic legislation, and Health and safety Legislation when using vehicles on road. Must be fully aware of and conversant with the high way code and abide by it at all times.
To ensure that daily checks on the maintenance of both 12 ton and 7.5-ton Vehicle is carried out at the start and end of shift pattern as stated in the CPC regulations.
The Post Holder must adhere to the driver's guide to hours/Tachographs.
To assist in preparation, processing, chilling or freezing of raw materials in accordance with the strict procedures,
To undertake various cleaning duties as detailed by the online Supervisor in line with Legislative requirements.
Their role will require them to work or transport in two separate Units one of which is the production unit and the other being the working freezer unit.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-EA089-0726-A
Job locations
Central Production Unit, Unit 22
Treorchy Industrial Estate
Treorchy
CF42 6EQ
United Kingdom
Job description
Job responsibilities
Work with the Production Manager to ensure that they adhere to all operational policies, procedures, schedules of work, safe systems of work, audit their implementation and ensure documentation is kept up to date in regard to their National Certificate of Professional Competence in National Haulage Licence (CPC). Review working practices regularly to respond to legislation, internal and external influences.
Resolve a wide range of operational problems, which may arise within their daily duties whilst driving CPU Vehicles. Ensure that Driver works safely, and have the confidence and ability to respond appropriately to the many varied situations they encounter on a daily basis.
To assist in preparation, processing, chilling or freezing of raw materials in accordance with the strict procedures, using sophisticated high-volume cooking and chilling/freezing equipment.
To undertake various cleaning duties as detailed by the online Supervisor in line with Legislative requirements.
Their role will require them to work or transport in two separate Units one of which is the production unit and the other being the working freezer unit, therefore will require them to walk from one to another.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The role is part Driving and Catering assistant duties during 7.5 hours
Job description
Job responsibilities
Work with the Production Manager to ensure that they adhere to all operational policies, procedures, schedules of work, safe systems of work, audit their implementation and ensure documentation is kept up to date in regard to their National Certificate of Professional Competence in National Haulage Licence (CPC). Review working practices regularly to respond to legislation, internal and external influences.
Resolve a wide range of operational problems, which may arise within their daily duties whilst driving CPU Vehicles. Ensure that Driver works safely, and have the confidence and ability to respond appropriately to the many varied situations they encounter on a daily basis.
To assist in preparation, processing, chilling or freezing of raw materials in accordance with the strict procedures, using sophisticated high-volume cooking and chilling/freezing equipment.
To undertake various cleaning duties as detailed by the online Supervisor in line with Legislative requirements.
Their role will require them to work or transport in two separate Units one of which is the production unit and the other being the working freezer unit, therefore will require them to walk from one to another.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The role is part Driving and Catering assistant duties during 7.5 hours
Person Specification
Knowledge
Essential
- Category C driving licence if passed National Certificate of Professional Competence in National Haulage Licence (CPC), and must do 35 hrs of CPC training every 5 years
Desirable
- Certificate in Basic food hygiene
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Experience
Essential
- Worked within a busy production unit environment
Desirable
- Worked within a catering environment. Local knowledge of area
Person Specification
Knowledge
Essential
- Category C driving licence if passed National Certificate of Professional Competence in National Haulage Licence (CPC), and must do 35 hrs of CPC training every 5 years
Desirable
- Certificate in Basic food hygiene
- Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
Experience
Essential
- Worked within a busy production unit environment
Desirable
- Worked within a catering environment. Local knowledge of area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Central Production Unit, Unit 22
Treorchy Industrial Estate
Treorchy
CF42 6EQ
United Kingdom
Employer's website
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Central Production Unit, Unit 22
Treorchy Industrial Estate
Treorchy
CF42 6EQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrative Support - Ipswich Community
East Suffolk and North Essex NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2368980
Job summary
An exciting opportunity has arisen within the Ipswich East & West Integrated Neighbourhood Teams (INT) on a full time permanent basis at 37.5 hours per week. We are looking for an experienced administrator who is passionate, committed, innovative, enthusiastic, and highly motivated to delivering high quality work.
The Ipswich East & west INT's are based at Constantine House, providing an opportunity to work within a knowledgeable and experienced team. The team consists of district & community nurses, assistant practitioners, generic workers, occupational therapists, physiotherapists, and social care workers. The teams are led by a clinical & operational leads and overall managed by 2 INT managers.
Candidates should be flexible, motivated, and willing to work within a changing environment. We will provide support through in-service training and professional forums, mandatory training, 1:1 and personal development meetings. The ideal candidate would have experience in using Integra, supplychain, Excel and HealthRoster. We are committed to patient centred care in the right place, at the right time and provide a comprehensive supervision and training programme with career progression opportunities.
The service has a high profile within the Trust and thrives on innovation and challenge. It has taken a lead role in many developments, which are helping to shape the future of patient pathways within the local area.
Main duties of the job
- Supply chain oversite for both integrated teams (tasks include: placing weekly orders, putting deliveries away, maintenance of stock cupboard, stock rotation etc).
- Consistent provision of comprehensive and efficient secretarial/ administrative support.
- To use your own initiative, managing, prioritising, planning and organising own time using extensive knowledge, skills and experience.
- To be a 'Team Player' working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department. To support other team members to deliver an efficient administrative/secretarial service.
- To utilise the required technology/hospital systems / new technology or system (s) and support other team members to do so to deliver an efficient administrative/secretarial service.
About us
One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
432-HR867-26
Job locations
Constantine House
5 Constantine Road
Ipswich
IP1 2DH
United Kingdom
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Qualifications
Essential
- GCSE grade 5/C or equivalent in English and Maths
Desirable
- NVQ level 2 in administration/secretarial or equivalent
- AMSPAR
- Medical terminology
Experience
Essential
- Previous office based administrative work
- Working with members of the public
- Working as part of a team
- Use of Microsoft Office
Desirable
- Previous NHS admin experience
Knowledge
Essential
- Confidentiality and Data Protection
- Customer service
Desirable
- NHS Knowledge of relevant work area
Person Specification Qualifications Essential GCSE grade 5/C or equivalent in English and Maths Desirable NVQ level 2 in administration/secretarial or equivalent AMSPAR Medical terminology Experience Essential Previous office based administrative work Working with members of the public Working as part of a team Use of Microsoft Office Desirable Previous NHS admin experience Knowledge Essential Confidentiality and Data Protection Customer service Desirable NHS Knowledge of relevant work area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Constantine House
5 Constantine Road
Ipswich
IP1 2DH
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Constantine House
5 Constantine Road
Ipswich
IP1 2DH
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
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Posted 4 day(s) ago
Reference: 2368970
Job summary
We are a friendly and welcoming 3 GP partner practice in TW1, with a list size of over 13,000 patients.
Our patient population is demographically diverse and is truly reflective of the population in the area.
We pride ourselves on being family doctors and many of our patients and their families have been registered with us for many years. High quality primary care is the essence of what we offer to patients and we hope to find new members to join our busy reception team who also have a passion for delivering high quality care.
Main duties of the job
We are looking for a motivated and enthusiastic receptionist to join our friendly practice team.
The purpose of this role is to provide the first point of contact for patients. It is essential that the successful candidate has a polite, calm, helpful and welcoming manner and that they fulfil their duties with professionalism maintaining confidentiality at all times.
About us
We have a clinical team of 3 GP Partners, 6 Salaried Doctors, 1 Nurse and 3 Health Care Assistants and a Pharmacist Technician. We also have ARRS staff who are employed by the Primary Care Network that work within St Margarets Medical Practice alongside our existing staff, these include a Physician Associate, Pharmacists, Physiotherapists and a Social Prescriber. The Administration Team currently consists of 9 receptionists, a scanner/filer, a call/recall administrator, and a secretary.
We are a training practice and therefore each year we take on 2 GP Registrars and train them in Primary Care General Practice which is always very exciting. We encourage all of our staff to reach their full potential by providing training in house/off site in regards to further education so that this learning can be used to empower staff and in turn cascade their learning to the rest of the team.
We work very closely together as a team, having weekly Clinical and bi-weekly Team meetings in order to ensure that everyone is kept up to date with latest developments and news.
Our ethos as a practice is to provide the best possible care to our patients.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A4444-26-0005
Job locations
237 St Margarets Road
Twickenham
TW1 1NE
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: RECEPTIONIST/ADMINISTRATOR
REPORTS TO: PRACTICE MANAGER
HOURS: 30 hours per week
Job summary:
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Clearing and re-stocking of consulting rooms as required
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies
- Dealing with clinical waste
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
- Actively reporting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: RECEPTIONIST/ADMINISTRATOR
REPORTS TO: PRACTICE MANAGER
HOURS: 30 hours per week
Job summary:
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Clearing and re-stocking of consulting rooms as required
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies
- Dealing with clinical waste
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
- Actively reporting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Experience
Essential
- Experience of working with vulnerable patients
Desirable
- Experience of working in a GP Practice
Qualifications
Essential
- GCSE Grade A to C in English and Maths
Desirable
- Qualified in Phlebotomy
- Qualified Health Care Assistant
Person Specification
Experience
Essential
- Experience of working with vulnerable patients
Desirable
- Experience of working in a GP Practice
Qualifications
Essential
- GCSE Grade A to C in English and Maths
Desirable
- Qualified in Phlebotomy
- Qualified Health Care Assistant
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Margarets Medical Practice
Address
237 St Margarets Road
Twickenham
TW1 1NE
United Kingdom
Employer's website
Employer details
Employer name
St Margarets Medical Practice
Address
237 St Margarets Road
Twickenham
TW1 1NE
United Kingdom
Employer's website
Apply Now
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Summariser and Coder
The Menston and Guiseley Practice View all jobs
Posted 4 day(s) ago
Reference: 2368963
Job summary
The post holder will be responsible for maintaining accurate, complete and up-to-date patient records, ensuring that relevant clinical information is appropriately recorded and coded within the practice clinical system. The role will involve working closely with the wider practice team to ensure that patient information is processed efficiently and accurately.
Main duties of the job
Reviewing new and existing patients medical records and inputting, updating, and tidying an accurate summary of the patients medical history.
Read coding a variety of information into the practice clinical system including checking medication, populating templates and coding from letters and pathology.
Recording of A&E attendances onto patient records.
Deal with queries relating to coding.
Recording vaccinations.
Identify relevant clinical information contained in patient correspondence.
Receiving and coding a variety of patient letters via Document Inbox/tasks and forwarding on where required.
Identifying patients with possible Access Needs and recording on the record.
Processing NHS 111 and OOH tasks.
Assigning pathology.
Filing bowel screening results.
About us
We are a friendly and committed team consisting of 3 GP Partners, 3 Salaried GP, 1 ACPs, 3 Pharmacists, 1 Physicians Associate, 3 Practice Nurses and 3 HCAs. The clinical team is supported by an experienced and highly skilled administrative team including Receptionists, clinical coders and secretaries alongside the Practice Management team.
The Practice is within easy reach of Leeds, Bradford and Ilkley, with excellent schools in the area.
We are a high achieving QOF Practice working on SystmOne, committed to delivering a quality service to our 12,000+ patients and we are proud to have been rated GOOD overall by CQC.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£13.17 to £14.05 a year
Contract
Permanent
Working pattern
Part-time
Reference number
A3218-26-0006
Job locations
Menston & Guiseley Practice
44 Park Road
Guiseley
Leeds
LS20 8AR
United Kingdom
Job description
Job responsibilities
Summarising and Coding:
Reviewing new and existing patients medical records and inputting, updating, and tidying an accurate summary of the patients medical history.
Read coding a variety of information into the practice clinical system including checking medication, populating templates and coding from letters and pathology.
Recording of A&E attendances onto patient records.
Deal with queries relating to coding.
Recording vaccinations.
Identify relevant clinical information contained in patient correspondence.
Receiving and coding a variety of patient letters via Document Inbox/tasks and forwarding on where required.
Identifying patients with possible Access Needs and recording on the record.
Processing NHS 111 and OOH tasks.
Assigning pathology.
Filing bowel screening results.
Job description
Job responsibilities
Summarising and Coding:
Reviewing new and existing patients medical records and inputting, updating, and tidying an accurate summary of the patients medical history.
Read coding a variety of information into the practice clinical system including checking medication, populating templates and coding from letters and pathology.
Recording of A&E attendances onto patient records.
Deal with queries relating to coding.
Recording vaccinations.
Identify relevant clinical information contained in patient correspondence.
Receiving and coding a variety of patient letters via Document Inbox/tasks and forwarding on where required.
Identifying patients with possible Access Needs and recording on the record.
Processing NHS 111 and OOH tasks.
Assigning pathology.
Filing bowel screening results.
Person Specification
Qualifications
Essential
- Educated to GCSE and A Level standard, or equivalent qualifications.
- Evidence of a good standard of written and verbal communication.
- Demonstrable ability to work accurately with detailed and confidential information.
Experience
Desirable
- Experience of working in General Practice
Person Specification
Qualifications
Essential
- Educated to GCSE and A Level standard, or equivalent qualifications.
- Evidence of a good standard of written and verbal communication.
- Demonstrable ability to work accurately with detailed and confidential information.
Experience
Desirable
- Experience of working in General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Menston and Guiseley Practice
Address
Menston & Guiseley Practice
44 Park Road
Guiseley
Leeds
LS20 8AR
United Kingdom
Employer's website
https://www.menstonguiseleypractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Menston and Guiseley Practice
Address
Menston & Guiseley Practice
44 Park Road
Guiseley
Leeds
LS20 8AR
United Kingdom
Employer's website
https://www.menstonguiseleypractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Lead Nurse In reach and Home Treatment Team - Older Adults Crisis
Derbyshire Healthcare NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2368959
Job summary
Would you like to be part of a team that goes above and beyond in delivering innovative and holistic care in order to do this?
Then the High Peak and Norh Dales Inreach and Home Treatment team welcomes your application!
Based in Bakewell, our service promotes a person-centred and non-pharmacological approach to support older adults with functional health , who may be experiencing or approaching a crisis in their mental health.
We cover the High Peak and North Dales area of Derbyshire.
The aim of the service is to assist in maintaining the independence and dignity of those living with dementia, with the ultimate goal of preventing hospital admission where possible.
In addition the IRHTT can support early discharge from hospital, working closely with carers and relatives to facilitate this.
The service operates a service 365 days a year,9am-5pm seven days a week and Bank Holidays.
Main duties of the job
You will:
- Employ a wide range of skills, building on and developing their expertise in managing complex cases as part of a wider multi-disciplinary team, which includes Occupational Therapy, Physiotherapy, Nurses, Specialist Support Workers, Psychology and a Consultant Psychiatrist.
- Be clinically responsible for supporting the delivery of a flexible, responsive local service within the community.
- Be expected to travel independently across the catchment area of the service and occasionally outside of this if required.
- Work a shift pattern facilitating the service, which operates 7 days per week.
- Undertake the Duty role; triaging referrals, allocating visits, preparing and delivering handover, ensuring colleagues are "safe and well".
- Work as part of a MDT; liaising with a multitude of different professionals and agencies.
- Complete initial assessments of patients.
- Apply knowledge of the Mental Capacity Act and Mental Health Act when required.
- Assess risk and formulating safety plans accordingly.
- Formulate person-centred care plans focusing on non-pharmacological interventions.
- In-reach to inpatient wards, attending 117 meetings.
- Visit patients in their own home and those in 24 care.
- Utilise the EPR to ensure excellent documentation of patient assessment and treatment.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the Trust."
"As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa's and Immigration. Please note without previous NHS Service you will commence at the bottom of the pay band which currently does not meet the minimum salary requirement for sponsorship for this post. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK (www.gov.uk)
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
383-OPC-7538-26-C
Job locations
Inreach and Home Treatment team
3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road, Bakewell, Derbyshire
Bakewell
DE45 1GT
United Kingdom
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
The service consists of a multi-disciplinary team working with older adults in mental health crisis.
The service acts as an alternative to hospital, facilitating early discharges from the acute setting and preventing hospital admissions where ever possible and appropriate.
The team will work with a shared caseload; providing short term, intensive interventions.
We are looking for an experienced mental health nurse to be part of this excellent service, someone who is focused on making a positive difference to peoples lives.
There is an expectation that as a Lead Nurse, you will be able to make complex decisions, lead a shift, cover duty and formulate detailed assessments and person-centred care plans to assist in the prevention of hospital admissions where appropriate.
Personal development will be supported and encouraged through appraisal, regular supervision and access to training opportunities.
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
The service consists of a multi-disciplinary team working with older adults in mental health crisis.
The service acts as an alternative to hospital, facilitating early discharges from the acute setting and preventing hospital admissions where ever possible and appropriate.
The team will work with a shared caseload; providing short term, intensive interventions.
We are looking for an experienced mental health nurse to be part of this excellent service, someone who is focused on making a positive difference to peoples lives.
There is an expectation that as a Lead Nurse, you will be able to make complex decisions, lead a shift, cover duty and formulate detailed assessments and person-centred care plans to assist in the prevention of hospital admissions where appropriate.
Personal development will be supported and encouraged through appraisal, regular supervision and access to training opportunities.
Person Specification
Experience
Essential
- Recent and relevant, post-qualification nursing experience as RMN
Desirable
- Community experience
- Experience working with older adults
- Experience in working with people with Dementia
Qualifications
Essential
- Mentorship/SSSA trained or willing to complete training
Desirable
- Supervision trained
Skills
Essential
- Knowledge of MHA/Capacity act/Legal frameworks
- Able to meet the travel requirements of the post
Person Specification
Experience
Essential
- Recent and relevant, post-qualification nursing experience as RMN
Desirable
- Community experience
- Experience working with older adults
- Experience in working with people with Dementia
Qualifications
Essential
- Mentorship/SSSA trained or willing to complete training
Desirable
- Supervision trained
Skills
Essential
- Knowledge of MHA/Capacity act/Legal frameworks
- Able to meet the travel requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Derbyshire Healthcare NHS Foundation Trust
Address
Inreach and Home Treatment team
3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road, Bakewell, Derbyshire
Bakewell
DE45 1GT
United Kingdom
Employer's website
http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Derbyshire Healthcare NHS Foundation Trust
Address
Inreach and Home Treatment team
3 Endcliffe Mount, Deepdale Buisness Park, Ashford Road, Bakewell, Derbyshire
Bakewell
DE45 1GT
United Kingdom
Employer's website
http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Nurse
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 2368947
Job summary
Working within Professional guidelines and accountability, the post-holder will have responsibility for the management of a defined community caseload (via Nursing, mental health, Physiotherapy or Occupational Therapy interventions) for a group of GP Practices as part of the Integrated Care Team.
The post holders will have responsibility for managing co-ordinating and delegating work ensuring referrals are dealt with according to clinical need, holistic assessments and care plans are recorded in line with Trust and Professional record keeping standards and clinical care at all times meets acceptable standards of patient safety and quality outcomes.
The post holders will be required to work with a high degree of autonomy and professional accountability. A primary aim of the role is to prevent unnecessary admission of patients to an acute hospital and support timely discharge into the community. The post holder will also have a responsibility for re-enablement, rehabilitation, health protection and promotion programmes that improve and reduce inequalities.
Main duties of the job
Act at all times with compassion, to be committed to delivering high-quality care, use effective communication, be competent and have courage when needed.
Participate in the holistic assessment, implementation and evaluation of programmes of care and therapy for patients in the home, without direct supervision. This includes those with chronic disease, terminal illness who wish to die at home and complex care needs.
Provide safe medicines management in your area, according to professional and organisational guidelines to ensure safety and efficacy.
Develop and maintain constructive working relationships and liaise effectively with all members of the multidisciplinary team so that patients' needs are met.
Act as a role model in the promotion of person-centred practice, and challenge practice, which is not person-centred, so that a person-centred culture is maintained.
Keep updated with relevant clinical developments and use knowledge to enhance standards of care.
Practice and promote safe and effective skills in all aspects of clinical practice.
Practice and promote safe and effective record keeping in line with trust policies and professional standards.
Demonstrate competence and confidence in clinical practice: this includes all clinical procedures that are relevant/specialist to the area.
Recognises own limitations in the provision of clinical care and urgency of patient's needs, referring to other healthcare professionals accordingly and is accountable for his/her own action.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-MNH-12692
Job locations
Camrose Medical Partnership
St Andrews Centre, Western Way
Basingstoke
Hampshire
RG22 6ER
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Registered Qualification (RGN)
- Current (UK/EU) Driving Licence
Desirable
- Post Registration qualifications
Experience
Essential
- Experience of planning person centred needs
- Experience of organising resources relating to patient needs (e.g. equipment, dressings, etc.)
- Experience of multi-professional working
- Ability to manage and prioritise workload.
- Demonstrate initiative in resolving issues and problems.
- Enthusiastic and well-motivated
- Car driver and own transport
Desirable
- Post Registration experience.
- Ability to work on own initiative.
- Knowledge of working with Students
Additional Criteria
Essential
- Experience of working with a range of disciplines and agencies
- Experience of dealing with sensitive/distressing issues
- Ability to work within a multidisciplinary team.
- Ability to work unsupervised
Desirable
- Knowledge of Frailty, long term condition management, re enablement, Palliative Care
- Ability to demonstrate a pro-active approach to deadlines.
- Mentorship skills
Person Specification
Qualifications
Essential
- Registered Qualification (RGN)
- Current (UK/EU) Driving Licence
Desirable
- Post Registration qualifications
Experience
Essential
- Experience of planning person centred needs
- Experience of organising resources relating to patient needs (e.g. equipment, dressings, etc.)
- Experience of multi-professional working
- Ability to manage and prioritise workload.
- Demonstrate initiative in resolving issues and problems.
- Enthusiastic and well-motivated
- Car driver and own transport
Desirable
- Post Registration experience.
- Ability to work on own initiative.
- Knowledge of working with Students
Additional Criteria
Essential
- Experience of working with a range of disciplines and agencies
- Experience of dealing with sensitive/distressing issues
- Ability to work within a multidisciplinary team.
- Ability to work unsupervised
Desirable
- Knowledge of Frailty, long term condition management, re enablement, Palliative Care
- Ability to demonstrate a pro-active approach to deadlines.
- Mentorship skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Camrose Medical Partnership
St Andrews Centre, Western Way
Basingstoke
Hampshire
RG22 6ER
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Camrose Medical Partnership
St Andrews Centre, Western Way
Basingstoke
Hampshire
RG22 6ER
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
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