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Resourcing Manager
NHS Resolution
North East England
GBP 49,387 - 56,515 per year
Human Resources Officer
Job summary We are looking for an experienced Resourcing Manager to join us on a 1 year fixed term contract basis to lead the delivery of a high-quality, eff...
11 day(s) ago
Resourcing Manager
NHS Resolution
North East England
GBP 49,387 - 56,515 per year
Human Resources Officer
Job summary We are looking for an experienced Resourcing Manager to join us on a 1 year fixed term contract basis to lead the delivery of a high-quality, eff...
11 day(s) ago
Consultant Psychiatrist for Adult ADHD, ASD and Tourette's
Northamptonshire Healthcare Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary We have a new opportunity at Northamptonshire Healthcare NHS Foundation Trust.
11 day(s) ago
Consultant Psychiatrist for Adult ADHD, ASD and Tourette's
Northamptonshire Healthcare Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary We have a new opportunity at Northamptonshire Healthcare NHS Foundation Trust.
11 day(s) ago
Registered Nurse - Gladstone Ward
Betsi Cadwaladr University Health Board
North East England
GBP 32,557 - 39,631 per year
Registered Nurse/RN
Job summary Please note for Welsh students, you must apply via Streamlining where all available jobs can be located There are a number of hours available for...
12 day(s) ago
Registered Nurse - Gladstone Ward
Betsi Cadwaladr University Health Board
North East England
GBP 32,557 - 39,631 per year
Registered Nurse/RN
Job summary Please note for Welsh students, you must apply via Streamlining where all available jobs can be located There are a number of hours available for...
12 day(s) ago
Medical Director - Contractor
The Air Ambulance Service
North East England
GBP 0 - 150,000 per year
Medical Specialist
Job summary Shape the future of clinical excellence at The Air Ambulance Service.
12 day(s) ago
Medical Director - Contractor
The Air Ambulance Service
North East England
GBP 0 - 150,000 per year
Medical Specialist
Job summary Shape the future of clinical excellence at The Air Ambulance Service.
12 day(s) ago
First Contact Physiotherapist
Promni Health
North East England
GBP 42,000 - 56,500 per year
Exercise Therapist
Job summary We are looking to recruit a full-time First Contact Physiotherapist (37.
12 day(s) ago
First Contact Physiotherapist
Promni Health
North East England
GBP 42,000 - 56,500 per year
Exercise Therapist
Job summary We are looking to recruit a full-time First Contact Physiotherapist (37.
12 day(s) ago
Registered Nursing Associate
Mersey Care NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Registered Nurse/RN
Job summary Mersey Care NHS Foundation Trust is the health provider for the delivery of the Integrated Mental Health Team (IMHT) at HMP Altcourse.
12 day(s) ago
Registered Nursing Associate
Mersey Care NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Registered Nurse/RN
Job summary Mersey Care NHS Foundation Trust is the health provider for the delivery of the Integrated Mental Health Team (IMHT) at HMP Altcourse.
12 day(s) ago
Senior Health Care Support Worker Intestinal Rehabilitation
London North West University Healthcare NHS Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary The Senior Health Care Support Worker plays a vital role within the multidisciplinary Intestinal Failure and Rehabilitation team.
12 day(s) ago
Senior Health Care Support Worker Intestinal Rehabilitation
London North West University Healthcare NHS Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary The Senior Health Care Support Worker plays a vital role within the multidisciplinary Intestinal Failure and Rehabilitation team.
12 day(s) ago
Clerical Officer/Typist - Gastroenterology
Norfolk and Norwich University Hospital
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The Gastroenterology department at the Norfolk and Norwich University Hospital are looking for motivated, organised and dedicated individuals to...
12 day(s) ago
Clerical Officer/Typist - Gastroenterology
Norfolk and Norwich University Hospital
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The Gastroenterology department at the Norfolk and Norwich University Hospital are looking for motivated, organised and dedicated individuals to...
12 day(s) ago
Speech and Language Therapy Assistant Practitioner
East Suffolk and North Essex NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Counsellor
Job summary We have an exciting opportunity to become an assistant practitioner in our friendly, innovative speech and language therapy (SLT) service, based...
12 day(s) ago
Speech and Language Therapy Assistant Practitioner
East Suffolk and North Essex NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Counsellor
Job summary We have an exciting opportunity to become an assistant practitioner in our friendly, innovative speech and language therapy (SLT) service, based...
12 day(s) ago
Dispensary Manager
Holmes Chapel Health Centre
North East England
Food and Catering Officer
Job summary We are pleased to offer an exciting role of Dispensary Manager, to manage and develop our in house Dispensary.
12 day(s) ago
Dispensary Manager
Holmes Chapel Health Centre
North East England
Food and Catering Officer
Job summary We are pleased to offer an exciting role of Dispensary Manager, to manage and develop our in house Dispensary.
12 day(s) ago
Theatre Practitioner Team Leader Anaesthetics
Liverpool University Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary An exciting opportunity has arisen at Liverpool University Hospital Foundation Trust (LUHFT) for a HCPC/NMC registered ODP/RN with anaesthetic qu...
12 day(s) ago
Theatre Practitioner Team Leader Anaesthetics
Liverpool University Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary An exciting opportunity has arisen at Liverpool University Hospital Foundation Trust (LUHFT) for a HCPC/NMC registered ODP/RN with anaesthetic qu...
12 day(s) ago
Specialist Occupational Therapist School - 12m FTC
The Children's Trust
North East England
GBP 44,485 - 52,521 per year
Activity Therapist
Job summary The Childrens Trust is the UKs leading charity for children with brain injury and neurodisability.
12 day(s) ago
Specialist Occupational Therapist School - 12m FTC
The Children's Trust
North East England
GBP 44,485 - 52,521 per year
Activity Therapist
Job summary The Childrens Trust is the UKs leading charity for children with brain injury and neurodisability.
12 day(s) ago
Referral Management Supervisor
King's College Hospital NHS Foundation Trust
North East England
GBP 33,262 - 36,027 per year
Health Service Manager/Administrator
Job summary The postholder will work as part of the outpatient services management team and has a responsibility for improving and modernising services.
12 day(s) ago
Referral Management Supervisor
King's College Hospital NHS Foundation Trust
North East England
GBP 33,262 - 36,027 per year
Health Service Manager/Administrator
Job summary The postholder will work as part of the outpatient services management team and has a responsibility for improving and modernising services.
12 day(s) ago
Macmillan Patient Support Officer
Croydon Health Services NHS Trust
North East England
GBP 33,262 - 36,027 per year
Support Staff
Job summary The Macmillan Nursing Support Team and the Macmillan Centre are looking for an experienced and dynamic new colleague to join our growing services...
12 day(s) ago
Macmillan Patient Support Officer
Croydon Health Services NHS Trust
North East England
GBP 33,262 - 36,027 per year
Support Staff
Job summary The Macmillan Nursing Support Team and the Macmillan Centre are looking for an experienced and dynamic new colleague to join our growing services...
12 day(s) ago
Urgent Care Centre Front Door Navigator
Greenwich Health Ltd
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Our UTC operates a Digital Front Door, which is a clinically driven digital triage tool designed to improve safety and efficiency across urgent c...
12 day(s) ago
Urgent Care Centre Front Door Navigator
Greenwich Health Ltd
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Our UTC operates a Digital Front Door, which is a clinically driven digital triage tool designed to improve safety and efficiency across urgent c...
12 day(s) ago
Office Administrator
Lincolnshire And District Medical Services (LADMS)
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary To provide comprehensive administration support to LADMS HQ and across Enhanced Access, INR service and PGPL.
12 day(s) ago
Office Administrator
Lincolnshire And District Medical Services (LADMS)
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary To provide comprehensive administration support to LADMS HQ and across Enhanced Access, INR service and PGPL.
12 day(s) ago
Administration Officer
Leeds Teaching Hospitals
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are looking for an organised, patient, flexible and efficient person with excellent customer service skills to support us with day to day admi...
12 day(s) ago
Administration Officer
Leeds Teaching Hospitals
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are looking for an organised, patient, flexible and efficient person with excellent customer service skills to support us with day to day admi...
12 day(s) ago
Nursing Associate
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary We are looking to recruit a qualified Band 4 Nurse Associate to join Sandringham ward Julian Hospital We are a strong and credible team, with a f...
12 day(s) ago
Nursing Associate
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary We are looking to recruit a qualified Band 4 Nurse Associate to join Sandringham ward Julian Hospital We are a strong and credible team, with a f...
12 day(s) ago
Team Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Information Technology Specialist
Job summary Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills?
12 day(s) ago
Team Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Information Technology Specialist
Job summary Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills?
12 day(s) ago
Community Support Worker- Older Adults
Pennine Care NHS FT
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity for a 6 month secondment has arisen within the Older People's Community Mental Health Team for a Community Support Worker.
12 day(s) ago
Community Support Worker- Older Adults
Pennine Care NHS FT
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity for a 6 month secondment has arisen within the Older People's Community Mental Health Team for a Community Support Worker.
12 day(s) ago
Deputy Team Manager - CMHT
Pennine Care NHS FT
North East England
GBP 39,959 - 48,117 per year
Health Service Manager/Administrator
Job summary An opportunity has arisen for a deputy team manager within a Community Mental Health, providing specialist mental health care to the population o...
12 day(s) ago
Deputy Team Manager - CMHT
Pennine Care NHS FT
North East England
GBP 39,959 - 48,117 per year
Health Service Manager/Administrator
Job summary An opportunity has arisen for a deputy team manager within a Community Mental Health, providing specialist mental health care to the population o...
12 day(s) ago
Assistant Technical Officer - Distribution
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Health Worker
Job summary Standard shift length 7.5hrs Mon-Fri 08:30-16:30 5 days per week. 37.5 hours available permanent position. The Pharmacy Department at the West Cu...
12 day(s) ago
Assistant Technical Officer - Distribution
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Health Worker
Job summary Standard shift length 7.5hrs Mon-Fri 08:30-16:30 5 days per week. 37.5 hours available permanent position. The Pharmacy Department at the West Cu...
12 day(s) ago
Community Staff Nurse (District Nurse Team)
Derbyshire Community Health Services NHSFT
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Would you like to work with us? We are looking for a qualified nurse to join our Staffa and Limes Core Community District Nursing Team, on a 12 m...
12 day(s) ago
Community Staff Nurse (District Nurse Team)
Derbyshire Community Health Services NHSFT
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Would you like to work with us? We are looking for a qualified nurse to join our Staffa and Limes Core Community District Nursing Team, on a 12 m...
12 day(s) ago
Nursing Associate
Derbyshire Community Health Services NHSFT
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary Are you an experienced or newly qualified Nursing Associate?
12 day(s) ago
Nursing Associate
Derbyshire Community Health Services NHSFT
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary Are you an experienced or newly qualified Nursing Associate?
12 day(s) ago
Medical Secretary - William Brown Centre
Intrahealth Ltd
North East England
GBP 0 - 13 per year
Support Staff
Job summary IntraHealth are looking to recruit a Medical Secretary for our William Brown Centre in Peterlee.
12 day(s) ago
Medical Secretary - William Brown Centre
Intrahealth Ltd
North East England
GBP 0 - 13 per year
Support Staff
Job summary IntraHealth are looking to recruit a Medical Secretary for our William Brown Centre in Peterlee.
12 day(s) ago
Posted 11 day(s) ago
Reference: 2355998
Job summary
We are looking for an experienced Resourcing Manager to join us on a 1 year fixed term contract basis to lead the delivery of a high-quality, efficient end-to-end recruitment service. This is an opportunity to shape how we attract, select and onboard talented people while developing a capable team and continually improving the experience of candidates and recruiting managers.
Main duties of the job
Working closely with recruiting managers, senior leaders and colleagues across HR & OD, you will:
- Lead and oversee multiple recruitment campaigns from initial briefing and attraction through to selection, pre-employment checks, offer and onboarding.
- Build trusted relationships with stakeholders, understanding their workforce needs, offering credible advice and constructively challenging where appropriate. Lead, motivate and develop Resourcing Advisors and Coordinators, setting clear expectations and managing workloads, quality and performance.
- Advise on effective routes to market, candidate attraction, advert writing and selection approaches. Use recruitment data, dashboards and stakeholder feedback to identify trends, demonstrate performance and improve the service.
- Ensure recruitment activity is fair, inclusive, compliant and delivered in line with relevant employment checks, policies and our PEER values.
- Support improvements to recruitment systems, processes, employer value proposition, and candidate experience.
About us
We are NHS Resolution, an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Home or remote working
Reference number
000437
Job locations
Leeds/Hybrid or homeworking
Leeds
West Yorkshire
LS1 4AP
United Kingdom
Job description
Job responsibilities
The opportunity
At NHS Resolution, people are central to everything we do. We provide expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care.
We are looking for an experienced Resourcing Manager to join us on a 1 year fixed term contract basis to lead the delivery of a high-quality, efficient end-to-end recruitment service. This is an opportunity to shape how we attract, select and onboard talented people while developing a capable team and continually improving the experience of candidates and recruiting managers.
What we are looking for
To succeed in this role, you will need to demonstrate strong experience in the following areas:
- Stakeholder management: A proven ability to build effective and credible relationships with recruiting managers and senior stakeholders. You will be confident listening, influencing, managing expectations and providing clear, practical advice, including when priorities compete or a constructive challenge is needed.
- End-to-end recruitment: Substantial experience of personally managing and overseeing several recruitment campaigns at the same time, from role scoping and attraction through shortlisting, selection, offer, pre-employment checks and onboarding. You will understand what creates an excellent candidate and recruiting manager experience.
- Curiosity and continuous improvement: An inquisitive approach and a willingness to ask thoughtful questions, explore what the evidence is showing and understand why processes work—or do not. You will use insight, feedback and data to identify better ways of working rather than accepting established practice at face value.
- Team leadership: Experience of organising, supporting and developing a busy operational team to deliver consistently high standards against agreed priorities and performance measures.
- Sound judgement: The ability to manage complex or sensitive recruitment matters, balance risk with service needs and reach fair, well-reasoned decisions.
- Customer focus: A commitment to providing a responsive, professional and inclusive service that meets the needs of candidates, managers and the organisation.
- Digital and analytical capability: Confidence using applicant tracking and HR systems, management information and recruitment data to monitor performance and inform decisions.
You will ideally hold, or be working towards, a CIPD Level 5 qualification or be able to demonstrate equivalent relevant experience.
Why join us?
You will join a collaborative HR & OD team where your ideas will be welcomed and your expertise will have a visible impact. You will have the opportunity to influence recruitment strategy, improve systems and processes, strengthen our employer proposition and help create an inclusive, professional and candidate-focused resourcing service.
If you are an experienced recruitment professional who combines strong delivery with credible stakeholder management—and who is curious about how things can be done better—we would welcome your application.
Who we are
We are NHS Resolution, an arm’s length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.
Our Claims directorate is responsible for managing a total of ten indemnity schemes covering clinical and non-clinical legal liabilities of NHS organisations in England and independent sector providers of care to NHS patients.
The NHS Resolution Claims Management function has embarked on a transformation and expansion programme with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills.
Additional information
Please submit a CV outlining your work history and key responsibilities, along with a supporting statement explaining what you will bring to the role and how you meet the essential criteria, including your background, experience and career achievements.
Due to this being a fixed term contract ending in mid-September 2027 ideally you will be available immediately or on a short notice period. Please include this in your application.
Closing date October 4th 2026.
We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received
Interviews will be held virtually via Teams
If you use AI to assist with any part of your application, please clearly indicate where it was used.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Job description
Job responsibilities
The opportunity
At NHS Resolution, people are central to everything we do. We provide expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care.
We are looking for an experienced Resourcing Manager to join us on a 1 year fixed term contract basis to lead the delivery of a high-quality, efficient end-to-end recruitment service. This is an opportunity to shape how we attract, select and onboard talented people while developing a capable team and continually improving the experience of candidates and recruiting managers.
What we are looking for
To succeed in this role, you will need to demonstrate strong experience in the following areas:
- Stakeholder management: A proven ability to build effective and credible relationships with recruiting managers and senior stakeholders. You will be confident listening, influencing, managing expectations and providing clear, practical advice, including when priorities compete or a constructive challenge is needed.
- End-to-end recruitment: Substantial experience of personally managing and overseeing several recruitment campaigns at the same time, from role scoping and attraction through shortlisting, selection, offer, pre-employment checks and onboarding. You will understand what creates an excellent candidate and recruiting manager experience.
- Curiosity and continuous improvement: An inquisitive approach and a willingness to ask thoughtful questions, explore what the evidence is showing and understand why processes work—or do not. You will use insight, feedback and data to identify better ways of working rather than accepting established practice at face value.
- Team leadership: Experience of organising, supporting and developing a busy operational team to deliver consistently high standards against agreed priorities and performance measures.
- Sound judgement: The ability to manage complex or sensitive recruitment matters, balance risk with service needs and reach fair, well-reasoned decisions.
- Customer focus: A commitment to providing a responsive, professional and inclusive service that meets the needs of candidates, managers and the organisation.
- Digital and analytical capability: Confidence using applicant tracking and HR systems, management information and recruitment data to monitor performance and inform decisions.
You will ideally hold, or be working towards, a CIPD Level 5 qualification or be able to demonstrate equivalent relevant experience.
Why join us?
You will join a collaborative HR & OD team where your ideas will be welcomed and your expertise will have a visible impact. You will have the opportunity to influence recruitment strategy, improve systems and processes, strengthen our employer proposition and help create an inclusive, professional and candidate-focused resourcing service.
If you are an experienced recruitment professional who combines strong delivery with credible stakeholder management—and who is curious about how things can be done better—we would welcome your application.
Who we are
We are NHS Resolution, an arm’s length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.
Our Claims directorate is responsible for managing a total of ten indemnity schemes covering clinical and non-clinical legal liabilities of NHS organisations in England and independent sector providers of care to NHS patients.
The NHS Resolution Claims Management function has embarked on a transformation and expansion programme with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills.
Additional information
Please submit a CV outlining your work history and key responsibilities, along with a supporting statement explaining what you will bring to the role and how you meet the essential criteria, including your background, experience and career achievements.
Due to this being a fixed term contract ending in mid-September 2027 ideally you will be available immediately or on a short notice period. Please include this in your application.
Closing date October 4th 2026.
We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received
Interviews will be held virtually via Teams
If you use AI to assist with any part of your application, please clearly indicate where it was used.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Person Specification
Qualifications
Essential
- Educated to post graduate or equivalent relevant experience
- CIPD Level 5 HRM or working towards
- Evidence of continuous professional development
Desirable
- Chartered Member of CIPD
Experience
Essential
- Substantial operational resourcing experience gained within a complex environment, including experience of managing and leading a team and role-modelling behaviours consistent with NHS Resolution's purpose and values.
- Role model positive behaviours in line with NHS Resolutions Peer values and behaviours
- Substantial previous experience of providing a customer focused service.
- Capacity/resource planning
- An understanding of the strategic approach to resourcing and selection
- Working with processes, challenging, developing and implementing new processes
Person Specification
Qualifications
Essential
- Educated to post graduate or equivalent relevant experience
- CIPD Level 5 HRM or working towards
- Evidence of continuous professional development
Desirable
- Chartered Member of CIPD
Experience
Essential
- Substantial operational resourcing experience gained within a complex environment, including experience of managing and leading a team and role-modelling behaviours consistent with NHS Resolution's purpose and values.
- Role model positive behaviours in line with NHS Resolutions Peer values and behaviours
- Substantial previous experience of providing a customer focused service.
- Capacity/resource planning
- An understanding of the strategic approach to resourcing and selection
- Working with processes, challenging, developing and implementing new processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Resolution
Address
Leeds/Hybrid or homeworking
Leeds
West Yorkshire
LS1 4AP
United Kingdom
Employer's website
Employer details
Employer name
NHS Resolution
Address
Leeds/Hybrid or homeworking
Leeds
West Yorkshire
LS1 4AP
United Kingdom
Employer's website
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Consultant Psychiatrist for Adult ADHD, ASD and Tourette's
Northamptonshire Healthcare Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2355995
Job summary
We have a new opportunity at Northamptonshire Healthcare NHS Foundation Trust.
We are looking for a Consultant Psychiatrist to work in out Adult ADHD, Autism and Tourette's team.
Main duties of the job
The Adult ADHD, Autism and Tourette's Team (AAATT Team) offers highly specialised diagnostic assessments and interventions for adults with Asperger's Syndrome, Attention Deficit-Hyperactivity Disorder (ADHD) and Tourette's Syndrome. This is a newly developed post to expand the multi-disciplinary representation within the team and support implementation of forthcoming national directives around service delivery.
About us
NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.
NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.
Details
Date posted
22 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
270-MED490-B
Job locations
St Mary's Hospital
London Road
Kettering
NN15 7PW
United Kingdom
Job description
Job responsibilities
For further information regarding this post please see the attached job description or contact the service.
Job description Job responsibilities For further information regarding this post please see the attached job description or contact the service.
Person Specification
Behaviours and Values
Essential
- oIn good standing with GMC with respect to warning and conditions on practice
- oDemonstrate commitment to shared leadership & collaborative working to deliver improvement
- oAbility to work independently as well as part of a MDT
- oAble to form a good working relationship with the peer group
- oWillingness to undertake training and CPD in areas appropriate to this post
- oAbility to work under pressure
- oWillingness to participate in in-house training
Knowledge and Experience
Essential
- oFull GMC Registration
- oMBBS or equivalent
Desirable
- oAdditional higher medical/scientific qualification relevant to the specialty
- oGMC Specialist Registration or commitment to obtain via CESR application.
- oS12 registered
- oMRCPsych
Skills and Abilities
Essential
- oExcellent written and verbal communication skills
- oEvidence of the ability to communicate with patients, colleagues and staff at all levels.
- oAbility to present complex information to a variety of audiences including courts and tribunals
- oAbility to motivate and develop junior Medical Staff and other MDT members
- oTo balance individual requirements against those of the Directorate and Trust as a whole
- oAn understanding of the political and financial framework within which the Services operate
- oAble to meet duties under MHA and MCA
- oPost holder will need to take initiative and work in a self-directed manner.
- oAn understanding of the political and financial framework within which the Services operate
Desirable
- oWide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
- oAble to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
- oExperienced in clinical research and / or service evaluation
Person Specification Behaviours and Values Essential oIn good standing with GMC with respect to warning and conditions on practice oDemonstrate commitment to shared leadership & collaborative working to deliver improvement oAbility to work independently as well as part of a MDT oAble to form a good working relationship with the peer group oWillingness to undertake training and CPD in areas appropriate to this post oAbility to work under pressure oWillingness to participate in in-house training Knowledge and Experience Essential oFull GMC Registration oMBBS or equivalent Desirable oAdditional higher medical/scientific qualification relevant to the specialty oGMC Specialist Registration or commitment to obtain via CESR application. oS12 registered oMRCPsych Skills and Abilities Essential oExcellent written and verbal communication skills oEvidence of the ability to communicate with patients, colleagues and staff at all levels. oAbility to present complex information to a variety of audiences including courts and tribunals oAbility to motivate and develop junior Medical Staff and other MDT members oTo balance individual requirements against those of the Directorate and Trust as a whole oAn understanding of the political and financial framework within which the Services operate oAble to meet duties under MHA and MCA oPost holder will need to take initiative and work in a self-directed manner. oAn understanding of the political and financial framework within which the Services operate Desirable oWide range of specialist and sub-specialist experience relevant to post within NHS or comparable service oAble to plan and deliver undergraduate and postgraduate teaching and training relevant to this post oExperienced in clinical research and / or service evaluation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
St Mary's Hospital
London Road
Kettering
NN15 7PW
United Kingdom
Employer's website
https://www.nhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
St Mary's Hospital
London Road
Kettering
NN15 7PW
United Kingdom
Employer's website
https://www.nhft.nhs.uk/ (Opens in a new tab)
Apply Now
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Registered Nurse - Gladstone Ward
Betsi Cadwaladr University Health Board View all jobs
Posted 12 day(s) ago
Reference: 2354452
Job summary
Please note for Welsh students, you must apply via Streamlining where all available jobs can be located
There are a number of hours available for this post including full-time and part-time. Hours can be discussed at interview.
THIS POST IS FIXED TERM/SECONDMENT FOR 8 Months - 31/03/27 DUE TO FUNDING
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
Responsible for the assessment, planning, implementation and evaluation of evidenced-based nursing care, working collaboratively and co-operatively with others to meet the needs of patients and their families.
Assist in the management and organisation of their clinical area and participating in the education, development and supervision of other staff members.
Take responsibility for a ward or equivalent sphere of nursing, in the absence of the senior nurse or person who has continuing (24 hour) responsibility.
Responsible for managing a group of staff in the absence of the senior nurse.
Main duties of the job
An opportunity has arisen for an enthusiastic Registered Nurse to join Gladstone ward based in Deeside Community Hospital.Deeside Community Hospital is a great place to work and feel part of a close community hospital team. The team enjoy a close working relationship and support from the hospital league of friends A range of outpatient's services also take place within the hospital site.Gladstone is a 20 bedded ward - escalated to 28. Both wards are supported by a Care of the Elderly medical team and have additional support from therapies to develop agreed rehabilitation plans with patients, with the focus on discharge to recover and assess.Patients admitted to Branwen and Gladstone wards are transferred either from acute hospital wards when medically fit or from the community to prevent the need for an acute hospital admission. Patients may require complex discharge planning, including the completion of long term assessments. Working as part of the nursing team, you will have the opportunity to develop excellent skills in patient assessment as part of their recovery as well as a range of nursing interventions. You will also work closely with community teams as part of the discharge planning process.
This post is fixed term until 31.03.2027.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,557 to £39,631 a year per annum pro rata
Contract
Fixed term
Duration
8 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
050-NMR482-0826-A
Job locations
Deeside Community Hospital
Plough Lane
Deeside
CH5 1XS
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualification
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Skills
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Person Specification Qualification Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Experience Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification Skills Essential Meets all essential criteria as per attached job description/person specification Desirable Meets all desirable criteria as per attached job description/person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Deeside Community Hospital
Plough Lane
Deeside
CH5 1XS
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Deeside Community Hospital
Plough Lane
Deeside
CH5 1XS
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2354448
Job summary
Shape the future of clinical excellence at The Air Ambulance Service.
We are looking for an exceptional Medical Director to provide strategic clinical leadership and help shape the future of our lifesaving services.
This is a rare opportunity to combine clinical expertise, strategic influence and operational medicine in a role where your leadership will have a direct impact on patient care. Working at the heart of our senior leadership, you will help set our clinical direction, influence decision-making at the highest level and ensure we continue to deliver safe, innovative and exceptional care.
Alongside your strategic leadership, you will remain connected to frontline delivery as an operational HEMS flight doctor, bringing clinical insight and experience directly into the organisations future direction.
Main duties of the job
As Medical Director, you will provide visible and credible leadership across our clinical services, ensuring clinical excellence, strong governance and continuous improvement remain central to everything we do.
You will work closely with senior leaders, clinicians and Trustees to shape our clinical priorities, develop our medical workforce and strengthen the systems that support safe, high-quality patient care. You will also act as our Responsible Officer, oversee key areas of clinical assurance and risk, and build influential partnerships across the wider pre-hospital and healthcare community.
Importantly, you will balance strategic leadership with operational practice, maintaining your competencies as a HEMS flight doctor and remaining connected to the realities of frontline care.
About us
At The Air Ambulance Service (TAAS), our people are united by a shared purpose and a commitment to making a meaningful difference for the patients and communities we serve.
You will join a passionate, collaborative and ambitious organisation where clinical excellence, learning and continuous improvement are actively encouraged. Working alongside our operational teams, clinicians, senior leaders and Trustees, you will be part of an environment where expertise is valued, ideas are welcomed and people are encouraged to challenge, innovate and develop.
We are committed to creating a positive, inclusive and high-performing culture, where people are treated with respect and our values are reflected in how we work together. For a senior medical leader, this offers the opportunity to use your expertise beyond the clinical setting, influencing our strategy, developing future talent and helping shape the long-term direction of an organisation dedicated to delivering outstanding patient care.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
Depending on experience Circa £150,000 pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0498-26-0003
Job locations
The Air Ambulance Service
Butlers Leap
Rugby
Warwickshire
CV21 3RQ
United Kingdom
Job description
Job responsibilities
Reporting directly to the Chief Executive Officer, with a secondary reporting relationship to the Chief Operating Officer.
Job Purpose
As the executive lead for clinical governance, the role holder provides clinical leadership, safeguards professional standards, with board level responsibility and accountability.
Key Responsibilities
- Raise the profile of the organisation through partnerships, external networking, guest speaking and the sharing of expertise.
- Define, develop and promote a continuous improvement methodology to develop clinical standards for HEMS, including on-going skill, equipment (including evaluation), and resource assessments.
- Working in partnership with the operations management team, develop and maintain a paramedic/critical care paramedic development framework linking to annual personal development reviews.
- Design, implement and monitor the Clinical Governance Framework through the development & deployment of appropriate SOPs, education opportunities, CPD etc.
- Monitoring compliance with a range of regulations (CQC, JRLCALC, etc.) aiming to exceed requirements.
- Assess and manage strategic risk across clinical operations and ensure relevant mitigations are in place.
- Follow industry trends and market changes to influence future strategy.
- Ensure the regularity requirements of statutory bodies are met.
- Production and presentation of management information for clinical operations.
- Establish a strong working relationship with key stakeholders, by working in a collaborative manner.
- Develop, review and update policies, procedures, and guidelines and actively support wider organisational reviews.
- Provide Responsible Officer function for doctors employed by or contracted by TAAS ensuring appraisals are completed, making revalidation recommendations, providing evidence for doctors whole of practice appraisal, submitting reports and data as required and liaising with the GMC via the Employment Liaison Advisers.
- Linked to the charity business plan, jointly develop and deliver the clinical strategy in partnership with the Chief Operating Officer and Associate director of operations to ensure high-quality patient care and governance.
- Provide clinical advice to the Trustee Board, providing professional leadership and being a bridge between clinicians and the board.
- Provide clinical advice and leadership on legal/ coronial issues.
- Leadership and line management of Deputy Medical Directors and wider doctor team.
- Oversee clinical response to serious incidents.
- Be responsible for developing clinical networks and partnerships with other pre-hospital and hospital providers.
- Represent TAAS on the Immediate Care forums within East and West Midlands regions.
- Develop a long-term medical workforce plan and support the recruitment of clinical and support staff.
- Develop a robust succession plan for both the Medical Director and Deputy Medical Director positions.
- Attend quarterly Board Meetings.
- Attend annual Trustee/ELT strategy away days.
- Maintain competencies as an operational HEMS flight doctor.
Compliance Responsibilities
As a Director, you hold direct responsibility for the organisation complying with its responsibilities regarding
- Health & Safety and Environment.
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
Person Specification
- Full registration with the General Medical Council.
- Senior Clinical Leadership experience.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Strategic level experience within the charity sector
- Ability to communicate complex information to all levels within the charity
- Experience of providing training, support, and advice to a multidisciplinary team
- An agile, flexible approach to deliver against the changing needs of the organisation
- Genuine passion and interest in TAAS work.
- Experience of leading a high-performing teams in an organisation with comparable complexities to TAAS
- Successful track record of leading the formation and delivery of a departmental strategy
- Strong networking and relationship-building experience
- Excellent communication skills including experience of high-level reporting, business case preparation and participation at board level
- Ability to influence at all levels
- Excellent planning and organisational abilities with long term focus
Job description
Job responsibilities
Reporting directly to the Chief Executive Officer, with a secondary reporting relationship to the Chief Operating Officer.
Job Purpose
As the executive lead for clinical governance, the role holder provides clinical leadership, safeguards professional standards, with board level responsibility and accountability.
Key Responsibilities
- Raise the profile of the organisation through partnerships, external networking, guest speaking and the sharing of expertise.
- Define, develop and promote a continuous improvement methodology to develop clinical standards for HEMS, including on-going skill, equipment (including evaluation), and resource assessments.
- Working in partnership with the operations management team, develop and maintain a paramedic/critical care paramedic development framework linking to annual personal development reviews.
- Design, implement and monitor the Clinical Governance Framework through the development & deployment of appropriate SOPs, education opportunities, CPD etc.
- Monitoring compliance with a range of regulations (CQC, JRLCALC, etc.) aiming to exceed requirements.
- Assess and manage strategic risk across clinical operations and ensure relevant mitigations are in place.
- Follow industry trends and market changes to influence future strategy.
- Ensure the regularity requirements of statutory bodies are met.
- Production and presentation of management information for clinical operations.
- Establish a strong working relationship with key stakeholders, by working in a collaborative manner.
- Develop, review and update policies, procedures, and guidelines and actively support wider organisational reviews.
- Provide Responsible Officer function for doctors employed by or contracted by TAAS ensuring appraisals are completed, making revalidation recommendations, providing evidence for doctors whole of practice appraisal, submitting reports and data as required and liaising with the GMC via the Employment Liaison Advisers.
- Linked to the charity business plan, jointly develop and deliver the clinical strategy in partnership with the Chief Operating Officer and Associate director of operations to ensure high-quality patient care and governance.
- Provide clinical advice to the Trustee Board, providing professional leadership and being a bridge between clinicians and the board.
- Provide clinical advice and leadership on legal/ coronial issues.
- Leadership and line management of Deputy Medical Directors and wider doctor team.
- Oversee clinical response to serious incidents.
- Be responsible for developing clinical networks and partnerships with other pre-hospital and hospital providers.
- Represent TAAS on the Immediate Care forums within East and West Midlands regions.
- Develop a long-term medical workforce plan and support the recruitment of clinical and support staff.
- Develop a robust succession plan for both the Medical Director and Deputy Medical Director positions.
- Attend quarterly Board Meetings.
- Attend annual Trustee/ELT strategy away days.
- Maintain competencies as an operational HEMS flight doctor.
Compliance Responsibilities
As a Director, you hold direct responsibility for the organisation complying with its responsibilities regarding
- Health & Safety and Environment.
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
Person Specification
- Full registration with the General Medical Council.
- Senior Clinical Leadership experience.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Strategic level experience within the charity sector
- Ability to communicate complex information to all levels within the charity
- Experience of providing training, support, and advice to a multidisciplinary team
- An agile, flexible approach to deliver against the changing needs of the organisation
- Genuine passion and interest in TAAS work.
- Experience of leading a high-performing teams in an organisation with comparable complexities to TAAS
- Successful track record of leading the formation and delivery of a departmental strategy
- Strong networking and relationship-building experience
- Excellent communication skills including experience of high-level reporting, business case preparation and participation at board level
- Ability to influence at all levels
- Excellent planning and organisational abilities with long term focus
Person Specification
Qualifications
Essential
- Full registration with the General Medical Council.
- Senior Clinical Leadership experience.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Strategic level experience within the charity sector
- Ability to communicate complex information to all levels within the charity
- Experience of providing training, support, and advice to a multidisciplinary team
- An agile, flexible approach to deliver against the changing needs of the organisation
- Genuine passion and interest in TAAS work.
- Experience of leading a high-performing teams in an organisation with comparable complexities to TAAS
- Successful track record of leading the formation and delivery of a departmental strategy
- Strong networking and relationship-building experience
- Excellent communication skills including experience of high-level reporting, business case preparation and participation at board level
- Ability to influence at all levels
- Excellent planning and organisational abilities with long term focus
Person Specification
Qualifications
Essential
- Full registration with the General Medical Council.
- Senior Clinical Leadership experience.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Strategic level experience within the charity sector
- Ability to communicate complex information to all levels within the charity
- Experience of providing training, support, and advice to a multidisciplinary team
- An agile, flexible approach to deliver against the changing needs of the organisation
- Genuine passion and interest in TAAS work.
- Experience of leading a high-performing teams in an organisation with comparable complexities to TAAS
- Successful track record of leading the formation and delivery of a departmental strategy
- Strong networking and relationship-building experience
- Excellent communication skills including experience of high-level reporting, business case preparation and participation at board level
- Ability to influence at all levels
- Excellent planning and organisational abilities with long term focus
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Air Ambulance Service
Address
The Air Ambulance Service
Butlers Leap
Rugby
Warwickshire
CV21 3RQ
United Kingdom
Employer's website
https://theairambulanceservice.org.uk/our-work/work-with-us/ (Opens in a new tab)
Employer details
Employer name
The Air Ambulance Service
Address
The Air Ambulance Service
Butlers Leap
Rugby
Warwickshire
CV21 3RQ
United Kingdom
Employer's website
https://theairambulanceservice.org.uk/our-work/work-with-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2354447
Job summary
We are looking to recruit a full-time First Contact Physiotherapist (37.5 hours per week) to join our established and experienced team.
As a First Contact Physiotherapist, you will work on-site in GP practices as part of a dynamic multidisciplinary team. You will assess, diagnose, and manage MSK patients at the first point of contact - with full autonomy and clinical support.
You will be embedded in your practice(s), working closely with GPs, receptionists, nurses, and other MDT colleagues to deliver integrated, personalised patient care.
You will have the opportunity to use or develop advanced skills, including injection therapy and independent prescribing, supported by protected CPD time and structured supervision.
Are you ready to transform MSK care at the frontline of Primary Care?
Do you want to:
- Work for the only MSK organisation in the UK certified as a Great Place to Work?
- Receive 12.5+ days per year of protected CPD and supervision time?
- Have funded training opportunities, including injection therapy and independent prescribing?
- Be part of a fast-growing, award-winning clinical organisation that puts people first?
Please note that the postcode listed in the advert is for reference only. This PCN operates across multiple GP practices within the area.
Main duties of the job
Clinical Practice
- Independently assess, diagnose, and manage MSK presentations, including complex cases
- Request investigations (e.g. imaging, blood tests) and make appropriate referrals
- Develop tailored self-management plans to support behavioural change and recovery
- Utilize full scope of practice, including prescribing and injection therapy (if qualified)
- Maintain daily utilisation records and collect Patient Satisfaction Questionnaires (PSQs)
Collaboration & Development
- Work within a GP-based MDT, fostering strong relationships with practice staff
- Educate colleagues on MSK triage pathways and provide informal guidance
- Support clinical audits and service improvement initiatives
- Help shape and refine local MSK care pathways
Leadership & Learning
- Participate in supervision and peer reflection sessions
- Continue development aligned with the HEE Roadmap to Practice
- Contribute to clinical governance and mentoring where appropriate
About us
Who are we......
Promni Health is a fully managed clinical service provider delivering integrated, multidisciplinary services across primary care, community and neighbourhood NHS settings throughout England.
Our Vision
To be the UKs leading clinical service partner to the NHS by improving access to care, strengthening services and enabling clinical teams to thrive across primary care, community and neighbourhood health systems.
We partner with Integrated Care Boards (ICBs), Primary Care Networks (PCNs), GP federations and practices to reduce system pressure, improve access to care and strengthen local services through accountable, high-quality clinical delivery.
Our Mission
Our mission is to design, deliver and manage safe, effective clinical services that improve patient access, strengthen NHS capacity and support sustainable care across primary care, community and neighbourhood settings.
Certified Great Place to Work Read what our team says here: https://www.greatplacetowork.co.uk/certified-company/1574534
Meet our leadership team here: https://promnihealth.co.uk/senior-management-team/
Why join Promni:https://promnihealth.co.uk/why-join-promni/
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
£42,000 to £56,500 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0149-26-0216
Job locations
The Amwell Group Practice
4 Naoroji Street
LONDON
WC1X 0GB
United Kingdom
Barnsbury Medical Practice (haffiz)
8 Bingfield Street
LONDON
N1 0AL
United Kingdom
Job description
Job responsibilities
What You Will Do
Clinical Practice
- Independently assess, diagnose, and manage MSK presentations, including complex cases.
- Request investigations such as imaging and blood tests, and make appropriate referrals.
- Create tailored selfmanagement plans that support behavioural change and longterm recovery.
- Use your full scope of practice, including prescribing and injection therapy (where qualified).
- Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).
Collaboration & Development
- Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
- Educate colleagues on MSK triage pathways and provide informal clinical guidance.
- Support clinical audits and contribute to service improvement initiatives.
- Help shape and refine local MSK care pathways.
Leadership & Learning
- Participate in supervision and peerreflection sessions.
- Continue progressing against the HEE Roadmap to Practice.
- Contribute to clinical governance and mentoring where appropriate.
What Were Looking For
Essential
- HCPC and CSP registered Physiotherapist.
- Minimum 5 years postgraduate clinical experience.
- Minimum 3 years MSK clinical experience.
- Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
- Active CPD portfolio aligned to the four pillars of advanced practice.
Desirable
- MSc Level 7 modules.
- Prior FCP or MSK triage experience (NHS or private sector).
- Experience working in GP practices.
- Experience using EMIS or SystmOne.
- Qualified in injection therapy and/or Independent Prescribing.
Key Skills
- Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
- Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
- Excellent communication and clinical reasoning skills.
- Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
- Comfortable using digital tools and modern clinical systems.
- Committed to high standards of ethical, professional, and patientcentred care.
What We Offer
- 12.5+ days protected CPD time annually.
- Fully funded training in Injection Therapy and Independent Prescribing.
- 25 days annual leave + Bank Holidays (rising to 33 with service).
- Enhanced sick pay scheme.
- Corporate private healthcare cash plan via Medicash.
- Electric Vehicle Salary Sacrifice Scheme.
- Cycle2Work and TechScheme salary sacrifice options.
- Flexible workplace pension.
- Referafriend bonus scheme.
- A friendly, inclusive, and supportive team culture.
Equality, Diversity and Inclusion
Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].
This supports:
- Equality Act 2010 (reasonable adjustments duty)
- NHS People Promise (Belonging, Compassionate and Inclusive)
- CQC WellLed domain (inclusive culture, fair treatment)
Job description Job responsibilities What You Will DoClinical PracticeIndependently assess, diagnose, and manage MSK presentations, including complex cases. Request investigations such as imaging and blood tests, and make appropriate referrals. Create tailored selfmanagement plans that support behavioural change and longterm recovery. Use your full scope of practice, including prescribing and injection therapy (where qualified). Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs). Collaboration & DevelopmentWork as part of a GPbased MDT and build strong, positive relationships with practice staff. Educate colleagues on MSK triage pathways and provide informal clinical guidance. Support clinical audits and contribute to service improvement initiatives. Help shape and refine local MSK care pathways. Leadership & LearningParticipate in supervision and peerreflection sessions. Continue progressing against the HEE Roadmap to Practice. Contribute to clinical governance and mentoring where appropriate. What Were Looking ForEssentialHCPC and CSP registered Physiotherapist. Minimum 5 years postgraduate clinical experience. Minimum 3 years MSK clinical experience. Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework. Active CPD portfolio aligned to the four pillars of advanced practice. DesirableMSc Level 7 modules. Prior FCP or MSK triage experience (NHS or private sector). Experience working in GP practices. Experience using EMIS or SystmOne. Qualified in injection therapy and/or Independent Prescribing. Key SkillsConfident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams. Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues. Excellent communication and clinical reasoning skills. Calm, resilient, and proactive in a fastpaced and evolving healthcare environment. Comfortable using digital tools and modern clinical systems. Committed to high standards of ethical, professional, and patientcentred care. What We Offer12.5+ days protected CPD time annually. Fully funded training in Injection Therapy and Independent Prescribing. 25 days annual leave + Bank Holidays (rising to 33 with service). Enhanced sick pay scheme. Corporate private healthcare cash plan via Medicash. Electric Vehicle Salary Sacrifice Scheme. Cycle2Work and TechScheme salary sacrifice options. Flexible workplace pension. Referafriend bonus scheme. A friendly, inclusive, and supportive team culture. Equality, Diversity and InclusionPrimary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].This supports: Equality Act 2010 (reasonable adjustments duty) NHS People Promise (Belonging, Compassionate and Inclusive) CQC WellLed domain (inclusive culture, fair treatment)
Person Specification
Qualifications
Essential
- - HCPC and CSP registered Physiotherapist
- - A degree in Physiotherapy
Desirable
- - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
- - Qualified independent prescriber
- - Qualified injection therapist
Experience
Essential
- - Minimum 5 years post-graduate clinical experience
- - Minimum 3 years MSK clinical experience
- - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
- - Active CPD portfolio aligned to the 4 pillars of advanced practice
- - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.
Desirable
- - Prior FCP or MSK triage experience (private or NHS)
- - Experience working in GP practices
- - Experience using EMIS or SystmOne
Person Specification Qualifications Essential - HCPC and CSP registered Physiotherapist - A degree in Physiotherapy Desirable - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2) - Qualified independent prescriber - Qualified injection therapist Experience Essential - Minimum 5 years post-graduate clinical experience - Minimum 3 years MSK clinical experience - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework - Active CPD portfolio aligned to the 4 pillars of advanced practice - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role. Desirable - Prior FCP or MSK triage experience (private or NHS) - Experience working in GP practices - Experience using EMIS or SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Promni Health
Address
The Amwell Group Practice
4 Naoroji Street
LONDON
WC1X 0GB
United Kingdom
Employer's website
https://www.promnihealth.co.uk (Opens in a new tab)
Employer details
Employer name
Promni Health
Address
The Amwell Group Practice
4 Naoroji Street
LONDON
WC1X 0GB
United Kingdom
Employer's website
https://www.promnihealth.co.uk (Opens in a new tab)
Apply Now
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Registered Nursing Associate
Mersey Care NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 2354446
Job summary
Mersey Care NHS Foundation Trust is the health provider for the delivery of the Integrated Mental Health Team (IMHT) at HMP Altcourse. The service is designed to support the holistic mental health and learning disability needs of our client group, in partnership with physical healthcare providers and HMPPS colleagues.
HMP Altcourse are both Category B, male only, local prisons, in the Liverpool area.
The service provides individual and group-based interventions based on the clinical needs of the population. Interventions are individualised, and trauma informed, alongside comprehensive risk assessment and management.
Core aims of the service are to improve mental and psychological wellbeing via a range of interventions, build the development of independent core skills, reduce risk, and advocate for mental health and learning disabilities within the wider prison.
The post holder will be joining a dedicated team of clinical staff from a range of backgrounds and experience. Team members have high levels of skill, passion and enthusiasm (and humour!) and are committed to ensuring the on-going successful development of the service and the opportunities it provides for our population.
Main duties of the job
We are now recruiting x1 Registered Nurse Associates. The successful candidates will work under the supervision of a Registered Mental Health Nurse and will work alongside and be supported by the wider IMHT.
The post holder will have a key role in completing Primary Mental Health Screens for all new receptions in to the prison in order to identify mental health needs in a timely way. Other key roles and responsibilities will include mental health promotion, suicide prevention work, providing psychoeducation and information on coping strategies, supporting group activity and conducting some physical health checks.
and suicide prevention promotion and awareness on the induction wing, supporting the completion of physical health checks for our mental health population and supporting group work and activity.
The post holder should have some experience of working with individuals with complex clinical and risk presentations including within institutional settings and as part of a multi-disciplinary team. This should include work with clients whose needs may mean that they find it difficult to engage with services.
We are committed to creating an empowered staff team. We strive to be reflective and support of each other which is vital given the challenges this work can entail.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
350-SC8256253
Job locations
HMP Altcourse
Brookfield Drive
Liverpool
L9 7LH
United Kingdom
Job description
Job responsibilities
General DutiesKnowledge, training and experience
Maintain knowledge of the scope of practice of the Nursing Associate role within different care settings
Maintain own continuing professional development in accordance with NMC CPD requirements and revalidation, contributing to the formulation of own objectives and personal development plan.
Maintain practical and theoretical knowledge, competence and skills gained during the Nursing Associate Training Programme and maintain all evidence required
Contribute towards developing a culture of learning and innovation, developing high quality learning environmentsClinical Responsibilities Individuals Care
The following list is indicative as tasks and responsibilities will vary depending on the care setting the qualified Nursing Associate is working in.
Develop understanding of all elements of the nursing process and be able to assist the registered nurse in the on-going assessment, planning, management and evaluation of care
Support individuals with all aspects of care including daily living, providing person-centred care and promoting health and independence through awareness raising and care navigation to other professionals as appropriate.
Demonstrate the principles of safe administration of medicines in line with the trust
Standard Operating Procedure (SOP) Nurse Associate Administration of Medicines and in line with trust policies.
Perform and record clinical observations including pressure, temperature, respirations, pulse
Undertake clinical tasks including venepuncture, ECGs, cannulation ( following appropriate training and sign off of competency)
Accurately record nutritional and fluid intake and output as clinically indicated
Ensure the privacy, dignity and safety of individuals is maintained at all times
Demonstrate the ability to recognise changing priorities seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate
Report back and share information with the registered nurses on the condition, behaviour, activity and responses of individuals.
Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals
Assist in the assessment of and contribute to the management of risk across several areas within the environment where care is being administered
Assist in the implementation of appropriate action to meet the specific physical, emotional and psychological, social, cultural and spiritual needs of individuals and carers
Assist in the delivery of complex care as prescribed by the registered nurse
Maintain an understanding of caring for individuals with particular conditions for example dementia, mental illness, learning disabilities
Develop skills in relation to coaching/teaching individuals/carers/other staff.
Assist with the implementation and monitoring of clinical standards and outcomes
Develop a working knowledge of other providers resources and referral systems to ensure individuals needs are met, within parameters of practice
Engage in reflective practice including management of self and reflection on own reactions, asking questions and reflecting on answers given
Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures
Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required
Job description Job responsibilities General DutiesKnowledge, training and experience Maintain knowledge of the scope of practice of the Nursing Associate role within different care settings Maintain own continuing professional development in accordance with NMC CPD requirements and revalidation, contributing to the formulation of own objectives and personal development plan. Maintain practical and theoretical knowledge, competence and skills gained during the Nursing Associate Training Programme and maintain all evidence required Contribute towards developing a culture of learning and innovation, developing high quality learning environmentsClinical Responsibilities Individuals Care The following list is indicative as tasks and responsibilities will vary depending on the care setting the qualified Nursing Associate is working in. Develop understanding of all elements of the nursing process and be able to assist the registered nurse in the on-going assessment, planning, management and evaluation of care Support individuals with all aspects of care including daily living, providing person-centred care and promoting health and independence through awareness raising and care navigation to other professionals as appropriate. Demonstrate the principles of safe administration of medicines in line with the trust Standard Operating Procedure (SOP) Nurse Associate Administration of Medicines and in line with trust policies. Perform and record clinical observations including pressure, temperature, respirations, pulse Undertake clinical tasks including venepuncture, ECGs, cannulation ( following appropriate training and sign off of competency) Accurately record nutritional and fluid intake and output as clinically indicated Ensure the privacy, dignity and safety of individuals is maintained at all times Demonstrate the ability to recognise changing priorities seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate Report back and share information with the registered nurses on the condition, behaviour, activity and responses of individuals. Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals Assist in the assessment of and contribute to the management of risk across several areas within the environment where care is being administered Assist in the implementation of appropriate action to meet the specific physical, emotional and psychological, social, cultural and spiritual needs of individuals and carers Assist in the delivery of complex care as prescribed by the registered nurse Maintain an understanding of caring for individuals with particular conditions for example dementia, mental illness, learning disabilities Develop skills in relation to coaching/teaching individuals/carers/other staff. Assist with the implementation and monitoring of clinical standards and outcomes Develop a working knowledge of other providers resources and referral systems to ensure individuals needs are met, within parameters of practice Engage in reflective practice including management of self and reflection on own reactions, asking questions and reflecting on answers given Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures Demonstrate good understanding of the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required
Person Specification
Experience
Essential
- Ability to communicate effectively with members of the public and health and care providers
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and well being
- Evidence of improvement in support / development of less experienced staff
- Evidence of recent work based learning or self directed learning (Making Every Contact Count)
Desirable
- Evidence of improvement in support / development of less experienced staff
- Evidence of recent work based learning or self directed learning
Knowledge
Essential
- Ability to work effectively as a team member under appropriate supervision
- Ability to work independently and to use own initiative as appropriate and as part of a multi-disciplinary team
- Ability to deal with nonroutine and unpredictable nature of the workload and individual patient contact
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Ability to take part in reflective practice and clinical supervision activities
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Understanding of evidence-based practice
- Understands and acts in line with NMC professional standards for practice as outlined in the Code
Skills
Essential
- Ability to communicate effectively with members of the public and health and care providers
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and well being
- Evidence of improvement in support / development of less experienced staff
- Evidence of recent work based learning or self directed learning (Making Every Contact Count)
Desirable
- Skills in audit and improvement methodology or willing to undertake
Qualifications
Essential
- Nursing Associate Foundation Degree from an approved programme
- Registered Nursing Associate and on the NMC register
Desirable
- Additional post registration qualification relevant to field of practice
Person Specification Experience Essential Ability to communicate effectively with members of the public and health and care providers Knowledge of when to seek advice and refer to a registered care professional Understanding of the importance of the promotion of health and well being Evidence of improvement in support / development of less experienced staff Evidence of recent work based learning or self directed learning (Making Every Contact Count) Desirable Evidence of improvement in support / development of less experienced staff Evidence of recent work based learning or self directed learning Knowledge Essential Ability to work effectively as a team member under appropriate supervision Ability to work independently and to use own initiative as appropriate and as part of a multi-disciplinary team Ability to deal with nonroutine and unpredictable nature of the workload and individual patient contact Insight into how to evaluate own strengths and development needs, seeking advice where appropriate Ability to take part in reflective practice and clinical supervision activities Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development Understanding of evidence-based practice Understands and acts in line with NMC professional standards for practice as outlined in the Code Skills Essential Ability to communicate effectively with members of the public and health and care providers Knowledge of when to seek advice and refer to a registered care professional Understanding of the importance of the promotion of health and well being Evidence of improvement in support / development of less experienced staff Evidence of recent work based learning or self directed learning (Making Every Contact Count) Desirable Skills in audit and improvement methodology or willing to undertake Qualifications Essential Nursing Associate Foundation Degree from an approved programme Registered Nursing Associate and on the NMC register Desirable Additional post registration qualification relevant to field of practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
HMP Altcourse
Brookfield Drive
Liverpool
L9 7LH
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
HMP Altcourse
Brookfield Drive
Liverpool
L9 7LH
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Apply Now
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Senior Health Care Support Worker Intestinal Rehabilitation
London North West University Healthcare NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2354445
Job summary
The Senior Health Care Support Worker plays a vital role within the multidisciplinary Intestinal Failure and Rehabilitation team. Under the guidance and supervision of the specialist nutrition nursing team the post holder will be responsible for providing services in accordance with the Trusts values and behaviours in the delivery of safe and effective patient care for patients with Intestinal Failure.
Main duties of the job
Successfully manage the Intestinal Failure Database and Registry, maintaining accurate patient records and supporting service reporting requirements.
Coordinate Nutrition Nurse activities and clinic schedules to ensure efficient service delivery.
Facilitate patient pathways by creating and managing encounters for the Nurse-Led Rapid Access Clinic.
Ensure timely provision of ancillary supplies and equipment for patients receiving IV therapies.
Lead the administration and follow-up of the Nutrition Nurse Advice Line, ensuring all calls are documented, actioned, and resolved appropriately.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year pa Inclusive of High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9968LC
Job locations
Central Middlesex Hospital
Acton Lane
London
NW10 7NS
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Person Specification
Education/qualifications
Essential
- Functional skills minimum level 1 Maths and English assessed via BKSB (Basic and Key Skills Builder Aptitute Test or GCSE equivalent
- Completed Care Certificate
Desirable
- Level 2 or 3 Health Care Qualification/apprenticeship, or completion of Band 3 Excellence in care.
- Competencies for existing Band 2 substantive HCSW staff who have worked in the trust at least 15 months
Knowledge & experience
Essential
- Experience of working in acute hospital setting as a Band 2 HCSW role of equivalent
- Experience of speaking with patients and healthcare professions via the phone
- Knowledge of basic IT systems with experience of using computers
Desirable
- Experience with NHS Digital Systems and willing to undertake training in local computer systems
Skills, abilities and attributes
Essential
- Understanding of responsibility, accountability and confidentiality relevant to the Senior Health Care Worker role
- Have a basic understanding of the NHS and roles of nurses, doctors, dietitians and pharmacists within the Intestinal Failure Rehabilitation Teamabilitations
- Able to communicate clearly and concisely over the phone, face to face and in writing
Desirable
- Evidence of continuing professional development
- Previous experience of working with patients with complex health needs
- Good attendance record
Person Specification
Education/qualifications
Essential
- Functional skills minimum level 1 Maths and English assessed via BKSB (Basic and Key Skills Builder Aptitute Test or GCSE equivalent
- Completed Care Certificate
Desirable
- Level 2 or 3 Health Care Qualification/apprenticeship, or completion of Band 3 Excellence in care.
- Competencies for existing Band 2 substantive HCSW staff who have worked in the trust at least 15 months
Knowledge & experience
Essential
- Experience of working in acute hospital setting as a Band 2 HCSW role of equivalent
- Experience of speaking with patients and healthcare professions via the phone
- Knowledge of basic IT systems with experience of using computers
Desirable
- Experience with NHS Digital Systems and willing to undertake training in local computer systems
Skills, abilities and attributes
Essential
- Understanding of responsibility, accountability and confidentiality relevant to the Senior Health Care Worker role
- Have a basic understanding of the NHS and roles of nurses, doctors, dietitians and pharmacists within the Intestinal Failure Rehabilitation Teamabilitations
- Able to communicate clearly and concisely over the phone, face to face and in writing
Desirable
- Evidence of continuing professional development
- Previous experience of working with patients with complex health needs
- Good attendance record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Central Middlesex Hospital
Acton Lane
London
NW10 7NS
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Central Middlesex Hospital
Acton Lane
London
NW10 7NS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Clerical Officer/Typist - Gastroenterology
Norfolk and Norwich University Hospital View all jobs
Posted 12 day(s) ago
Reference: 2354430
Job summary
The Gastroenterology department at the Norfolk and Norwich University Hospital are looking for motivated, organised and dedicated individuals to join the Gastro Admin Team as Clerical Officers/Typists.
As part of this busy and varied role, the successful candidates will support the Gastroenterology Department by working as part of a sub-speciality team to provide administrative support to the medical team, patients, relatives, and external health providers, via multiple forms of communication.
Main duties of the job
The ideal candidates will be conscientious, motivated and committed to providing a professional and efficient administrative and clerical service to patients.
The post holders will act as a key point of contact for communication between medical and nursing teams, patients and their relatives, hospital staff, General Practitioners, and external agencies. They will maintain effective working relationships between consultants, patients and relevant healthcare professionals, ensuring that communication is accurate, timely and professional.
The successful candidate will demonstrate excellent communication and organisational skills, with the ability to prioritise and manage a constantly changing workload effectively. They will be able to work independently, use their own initiative and contribute positively as part of a wider multidisciplinary team.
Key responsibilities will include typing and preparing patient correspondence and clinical letters, ensuring accuracy and confidentiality at all times. The post holder will also be responsible for updating and maintaining each patient's Referral to Treatment (RTT) pathway in line with Trust policies and guidelines, ensuring information is recorded accurately and within required timescales.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
234-26-C1027
Job locations
Norfolk and Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
United Kingdom
Job description
Job responsibilities
- Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
- Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
- Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
- Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
- Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.
- Maintain Administration Procedures for departmental practices, to ensure colleagues can cover workload in absence and offer suggestion at regular team meeting for improvements in working practices.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4217 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Job description
Job responsibilities
- Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
- Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
- Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
- Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
- Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.
- Maintain Administration Procedures for departmental practices, to ensure colleagues can cover workload in absence and offer suggestion at regular team meeting for improvements in working practices.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4217 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Person Specification
Qualifications
Essential
- RSA2/NVQ 2 typing qualification or equivalent experience
Desirable
- Knowledge of medical terminology
Experience
Essential
- Basic computer skills inc data input, word processing and excel, typing experience/Audio transcription
Skills
Essential
- Good Interpersonal skills
- Understand the need for confidentiality
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- RSA2/NVQ 2 typing qualification or equivalent experience
Desirable
- Knowledge of medical terminology
Experience
Essential
- Basic computer skills inc data input, word processing and excel, typing experience/Audio transcription
Skills
Essential
- Good Interpersonal skills
- Understand the need for confidentiality
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Speech and Language Therapy Assistant Practitioner
East Suffolk and North Essex NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 2354428
Job summary
We have an exciting opportunity to become an assistant practitioner in our friendly, innovative speech and language therapy (SLT) service, based in the community team in East Suffolk.
Community SLT is part of a wider, integrated SLT service in East Suffolk which supports people with communication and swallowing difficulties in their own home, in care homes, in clinic for outpatient appointments, and on the inpatient wards at Ipswich Hospital. You may be asked to work flexibly across these service areas. We are currently enhancing our working with other health workers with our Integrated Neighbourhood Team colleagues.
The service champions innovation and quality improvement, and are committed to developing leadership skills for staff at all levels. We have won awards for our innovation, for example the 'Making Better Use of our Resources' award at the Suffolk and North East Essex Can Do Health and Care awards.
Main duties of the job
This is a varied role and responsibilities will include supporting our speech and language therapists with assessments, delivering therapy plans, leading groups and supporting training for a mixed caseload of people with a range of swallowing and communication difficulties. This could include people who have difficulties communicating after a stroke, or someone who has slurred speech or a quiet voice due to a neurological condition, for example. Our assistants play a vital role in carrying out rehabilitation and therapy exercise plans. The role also involves supporting families and carers.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
432-HR834-26
Job locations
Ipswich Hospital
Ipswich
IP4 5PD
United Kingdom
Job description
Job responsibilities
For full details of theresponsibilitiesand duties of this role please see the attached job description.
Job description Job responsibilities For full details of theresponsibilitiesand duties of this role please see the attached job description.
Person Specification
Qualifications
Essential
- Qualified Associate Practitioner/ Nursing Associate diploma level or equivalent qualification e.g. NVQ3 plus short courses or relevant experience up to diploma level
- Evidence of continuing professional development
- Ability to travel to different places of work/driving licence
Desirable
- Competencies at level of Assistant Dysphagia Practitioner, or equivalent
- Evidence of attendance at relevant specialist courses: (eg via RCSLT Clinical Excellence Networks)
- Accredited LSVT practitioner
- System One super user
- Care certificate
Experience
Essential
- Experience of working in acute/community health care settings, or equivalent caring experience
- Experience of liaising with other agencies/other staff groups
- Experience of working with adults with stroke/acquired neurological conditions
- Experience of prioritising own work independently and problem solving as appropriate
- Experience of delivering training to groups
- Experience in using Microsoft Word, Excel, email and electronic patient recording systems
Desirable
- Experience of working with people with acquired communication difficulties
- Experience of working with people with eating/drinking/swallowing difficulties
- Experience of working as a member of a multi-disciplinary team
- Experience of person centred planning/goal setting
Knowledge
Essential
- Knowledge of the wider needs of people with acquired neurological conditions
- Knowledge of different methods of communication
- Knowledge of range of communication difficulties experienced by people with a variety of medical reasons, such as stroke, and progressive neurological conditions
- Knowledge of swallowing difficulties experienced by adults for a variety of medical reasons, such as stroke and cancer
Desirable
- Knowledge of alternative/ augmentative communication systems (high and low tech)
- Use of outcome measures
- Awareness of change in NHS and current legislation
Person Specification Qualifications Essential Qualified Associate Practitioner/ Nursing Associate diploma level or equivalent qualification e.g. NVQ3 plus short courses or relevant experience up to diploma level Evidence of continuing professional development Ability to travel to different places of work/driving licence Desirable Competencies at level of Assistant Dysphagia Practitioner, or equivalent Evidence of attendance at relevant specialist courses: (eg via RCSLT Clinical Excellence Networks) Accredited LSVT practitioner System One super user Care certificate Experience Essential Experience of working in acute/community health care settings, or equivalent caring experience Experience of liaising with other agencies/other staff groups Experience of working with adults with stroke/acquired neurological conditions Experience of prioritising own work independently and problem solving as appropriate Experience of delivering training to groups Experience in using Microsoft Word, Excel, email and electronic patient recording systems Desirable Experience of working with people with acquired communication difficulties Experience of working with people with eating/drinking/swallowing difficulties Experience of working as a member of a multi-disciplinary team Experience of person centred planning/goal setting Knowledge Essential Knowledge of the wider needs of people with acquired neurological conditions Knowledge of different methods of communication Knowledge of range of communication difficulties experienced by people with a variety of medical reasons, such as stroke, and progressive neurological conditions Knowledge of swallowing difficulties experienced by adults for a variety of medical reasons, such as stroke and cancer Desirable Knowledge of alternative/ augmentative communication systems (high and low tech) Use of outcome measures Awareness of change in NHS and current legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Ipswich
IP4 5PD
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Ipswich
IP4 5PD
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
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Posted 12 day(s) ago
Reference: 2354417
Job summary
We are pleased to offer an exciting role of Dispensary Manager, to manage and develop our in house Dispensary.
Holmes Chapel Health Centre has a patient list of nearly 13,000 and our prescription hub , integral to the Dispensary, manages the prescription requests for all patients and dispenses to approximately 4,500 patients.
We are located in the centre of Holmes Chapel, close to bus and rail links and also able to offer free staff parking too.
Main duties of the job
Line Manage team of Dispensers and Administrators.
Ideally a qualified Dispenser yourself, and so able to give direction and also dispense if staffing gaps exist.
Ensure all claims for payments are submitted correctly and in good time to business services authority.
Lead on DSQS submission and attainment of targets from NHS appertaining to Dispensing income.
Ensure monthly CD cabinet check is signed off.
Authorise leave/time-off , ensuring appropriate cover is available to provide a consistent service for our patients.
Develop improved ways of working, reviewing exisiting Standard Operating Proceedures.
About us
Leading the hard working team ensuring we achieve the values of Holmes Chapel Health Centre:
Caring
Integrity
Valuing People
Teamwork
Community Involvement
Commitment
Self-Respect
Take Ownership and Follow Up.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2444-26-0019
Job locations
London Road
Holmes Chapel
CW4 7BB
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Dispensary Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To be responsible for planning and allocating work for all dispensary staff.
To oversee all dispensing matters within the practice, checking colleagues dispensing as required.
To ensure a tidy working environment exists, to ensure we are meeting safe working and health and safety requirements.
To dispense prescriptions for patients (if qualified)
To collect prescription charges from patients, cash up and balance monies received
To cross reference number and value of prescription charges against statements, ensuring accuracy
To effectively coordinate the requests for repeat prescriptions via telephone, email, online and over the counter
To ensure requests for repeat prescriptions are processed within a 48-hour time frame
To manage the return of medicines from patients
To deal with uncollected medication in accordance with current policy
To effectively manage stock levels within the dispensary, ensuring adequate levels are held, minimising wastage and expenditure
To promote a safe and effective working environment, conforming to legislation, ensuring drugs are stored appropriately within temperature parameters and securely
To collate and communicate any significant events, notifiable safety incidents, and near misses.
To effectively manage the cold chain process, ensuring all staff are aware of the requirement to accurately record temperatures and store items appropriately
To conduct stock takes in accordance with guidance
To process invoices for payment, liaising with the finance officer.
To ensure end of month claims are made via the BSA, that prescriptions have been endorsed, correctly claimed and ensure safe receipt with the BSA.
To assist with QOF targets /DSQS targets.
To oversee that DSQS targets are being achieved, if required task out actions to clinical staff to ensure attainment of targets.
To be responsible for the effective line management, appraisal and development of dispensary staff to ensure a happy, balanced, stable workforce.
To ensure new staff are recruited successfully, oversee their induction and successful integration into the dispensary team.
To ensure staff have completed all statutory and mandatory training within timescales as required within general practice.
To attend Managers meetings and make appropriate suggestions to improve team performance.
To arrange, chair, minute own team meetings within Protected Learning Time. Ensure agenda covers SOPs and any near misses.
To work with a supervisor to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace
Job description
Job responsibilities
The following are the core responsibilities of the Dispensary Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To be responsible for planning and allocating work for all dispensary staff.
To oversee all dispensing matters within the practice, checking colleagues dispensing as required.
To ensure a tidy working environment exists, to ensure we are meeting safe working and health and safety requirements.
To dispense prescriptions for patients (if qualified)
To collect prescription charges from patients, cash up and balance monies received
To cross reference number and value of prescription charges against statements, ensuring accuracy
To effectively coordinate the requests for repeat prescriptions via telephone, email, online and over the counter
To ensure requests for repeat prescriptions are processed within a 48-hour time frame
To manage the return of medicines from patients
To deal with uncollected medication in accordance with current policy
To effectively manage stock levels within the dispensary, ensuring adequate levels are held, minimising wastage and expenditure
To promote a safe and effective working environment, conforming to legislation, ensuring drugs are stored appropriately within temperature parameters and securely
To collate and communicate any significant events, notifiable safety incidents, and near misses.
To effectively manage the cold chain process, ensuring all staff are aware of the requirement to accurately record temperatures and store items appropriately
To conduct stock takes in accordance with guidance
To process invoices for payment, liaising with the finance officer.
To ensure end of month claims are made via the BSA, that prescriptions have been endorsed, correctly claimed and ensure safe receipt with the BSA.
To assist with QOF targets /DSQS targets.
To oversee that DSQS targets are being achieved, if required task out actions to clinical staff to ensure attainment of targets.
To be responsible for the effective line management, appraisal and development of dispensary staff to ensure a happy, balanced, stable workforce.
To ensure new staff are recruited successfully, oversee their induction and successful integration into the dispensary team.
To ensure staff have completed all statutory and mandatory training within timescales as required within general practice.
To attend Managers meetings and make appropriate suggestions to improve team performance.
To arrange, chair, minute own team meetings within Protected Learning Time. Ensure agenda covers SOPs and any near misses.
To work with a supervisor to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace
Person Specification
Qualifications
Desirable
- Dispensing Qualification.
- Proven track record as a manager
Experience
Essential
- Experience of Managing a Dispensary
- Experience of Managing in a health care setting
- Experience outside of NHS which can be transferred skills to NHS.
Person Specification
Qualifications
Desirable
- Dispensing Qualification.
- Proven track record as a manager
Experience
Essential
- Experience of Managing a Dispensary
- Experience of Managing in a health care setting
- Experience outside of NHS which can be transferred skills to NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Holmes Chapel Health Centre
Address
London Road
Holmes Chapel
CW4 7BB
United Kingdom
Employer's website
https://www.holmeschapelhealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Holmes Chapel Health Centre
Address
London Road
Holmes Chapel
CW4 7BB
United Kingdom
Employer's website
https://www.holmeschapelhealthcentre.co.uk/ (Opens in a new tab)
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Theatre Practitioner Team Leader Anaesthetics
Liverpool University Hospitals NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 2354414
Job summary
An exciting opportunity has arisen at Liverpool University Hospital Foundation Trust (LUHFT) for a HCPC/NMC registered ODP/RN with anaesthetic qualification to join the Theatre Team as a Band 6 Team Leader.We have over 20 operating theatres covering all major specialities, including: General surgery, Urology (including robotic surgery), Breast and Endocrine. Renal Transplant, Ophthalmic surgery, Upper G I, Colorectal, Hepatobiliary, Radiology and Emergency surgery. Also including off site Dental surgery and Clatter bridge cancer services.
We are seeking an enthusiastic and dynamic individual who is looking to further their career and embrace a peri-operative role with a commitment to deliver the best possible outcomes for our patients within our busy theatres complex. We are proud of our ethos of providing a supportive, team orientated environment. We provide an in-depth induction and an excellent preceptorship package for all applicants. The successful applicant will work within the theatres team in anaesthetics. There would be opportunity to rotate within the disciplines and this would be supported by the theatre team.
Main duties of the job
The post holder will work as a member of the multidisciplinary team. To provide support and knowledge to patients within the speciality. Acts as a role model, demonstrating effective organisational, clinical and leadership skills.
The post holder will work as a member of the multidisciplinary team, required to participate in the Directorate internal rotation programme.To provide support and knowledge to patients within the speciality.
Acts as a role model, demonstrating effective organisational, clinical and leadership skills.To undertake anaesthetic, scrub and recovery duties, as required, to meetservice delivery requirements.
Maintain patient confidentiality and record keeping.
Demonstrate a knowledge of good I.T skills and record keeping.
You will be flexible, adaptable and willing to maintain our pace and drive having strong communication skills that enable you to be a real team player, to provide the finest possible care and provide on-going support to our existing team of highly skilled professionals, all of whom are committed to making a positive difference to our patients.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
287-RSUR-153-26
Job locations
Royal Liverpool Hospital
Mount Vernon street
Liverpool
L7 8YE
United Kingdom
Job description
Job responsibilities
Maintain awareness of and comply with the HCPC/NMC code of professional conduct/ standards of proficiency, Trust policies, procedures and guidelines.
To demonstrate evidence of on-going specialist professional development via a personal professional portfolio and the NHS knowledge and skills frame work.
Works collaboratively with the multidisciplinary team.
Maintain professional standards and adhere to the Trust and departmental dress code policy.
To be able to demonstrate the ability to work autonomously.
Be competent to deliver expert, skilled care to highly dependent patients in a specialised area.
Ensure effective communication at all levels and disciplines, information inclusive of that which is confidential and multi stranded within the theatre.
Ensure all records and documentation are compiled and maintained accurately and in accordance with the H.P.C. / N.M.C. standards for record keeping and Caldicott report.
Supports patients/families/staff effectively communicating sensitive, confidential information using a variety of communication skills such as empathy, negotiation, persuasion and reassurance.
It is recognised that on agreement at formal appraisal on an annual basis there may be a decision to concentrate on certain aspects of this job description
Job description Job responsibilities Maintain awareness of and comply with the HCPC/NMC code of professional conduct/ standards of proficiency, Trust policies, procedures and guidelines. To demonstrate evidence of on-going specialist professional development via a personal professional portfolio and the NHS knowledge and skills frame work. Works collaboratively with the multidisciplinary team. Maintain professional standards and adhere to the Trust and departmental dress code policy. To be able to demonstrate the ability to work autonomously. Be competent to deliver expert, skilled care to highly dependent patients in a specialised area. Ensure effective communication at all levels and disciplines, information inclusive of that which is confidential and multi stranded within the theatre. Ensure all records and documentation are compiled and maintained accurately and in accordance with the H.P.C. / N.M.C. standards for record keeping and Caldicott report. Supports patients/families/staff effectively communicating sensitive, confidential information using a variety of communication skills such as empathy, negotiation, persuasion and reassurance. It is recognised that on agreement at formal appraisal on an annual basis there may be a decision to concentrate on certain aspects of this job description
Person Specification
Qualifications
Essential
- Registered ODP, current HPC registration ( applicable to ODP) or Registered Nurse, current NMC registration ( applicable to RN)
- Qualification relevant to specialist area (ALS,Diploma/Degree in Specialised Theatre Practice,ENB 182/176,HEA605)or equivalent course
- Teaching and assessing qualification (C&G 730, ENB 998, D32, D33, D34, D36 or can demonstrate other teaching and assessing certificate.)
- Post registration qualification in specialty
Desirable
- 1 st level degree
- Diploma
Knowledge
Essential
- Understanding and knowledge relating to political and professional issues
- Evidence of expert knowledge in one area of practice
Desirable
- Knowledge of Trust/NHS performance targets
Skills
Essential
- Ability to work in changing environments
- Excellent communication skills
Other
Essential
- Supportive of colleagues
- High level of personal and professional credibility
Experience
Essential
- Evidence of management experience
- Evidence of change management
- Application of current healthcare issues and healthcare governance
- Application of evidence based practice
- Evidence of developing high standards of patient care
Person Specification Qualifications Essential Registered ODP, current HPC registration ( applicable to ODP) or Registered Nurse, current NMC registration ( applicable to RN) Qualification relevant to specialist area (ALS,Diploma/Degree in Specialised Theatre Practice,ENB 182/176,HEA605)or equivalent course Teaching and assessing qualification (C&G 730, ENB 998, D32, D33, D34, D36 or can demonstrate other teaching and assessing certificate.) Post registration qualification in specialty Desirable 1 st level degree Diploma Knowledge Essential Understanding and knowledge relating to political and professional issues Evidence of expert knowledge in one area of practice Desirable Knowledge of Trust/NHS performance targets Skills Essential Ability to work in changing environments Excellent communication skills Other Essential Supportive of colleagues High level of personal and professional credibility Experience Essential Evidence of management experience Evidence of change management Application of current healthcare issues and healthcare governance Application of evidence based practice Evidence of developing high standards of patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal Liverpool Hospital
Mount Vernon street
Liverpool
L7 8YE
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal Liverpool Hospital
Mount Vernon street
Liverpool
L7 8YE
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Specialist Occupational Therapist School - 12m FTC
The Children's Trust View all jobs
Posted 12 day(s) ago
Reference: 2354402
Job summary
The Childrens Trust is the UKs leading charity for children with brain injury and neurodisability.
The charity provides rehabilitation, medical care, special education, community services and expert information.
Our residential services based at our national specialist centre in Tadworth, Surrey, work in partnership with the NHS and local authorities to provide a step-down pathway of care between hospital and home. The centre is entirely child and family focused to ensure that their needs are appropriately supported.
Main duties of the job
The role of a Specialist Occupational Therapist is to provide specialist occupational therapy to children and young people accessing The Childrens Trust School and residential services. You will provide high quality, evidence based occupational therapy assessment and intervention to children and young people with neurodisabilities and neurodevelopmental concerns, within a multidisciplinary and multi-agency setting.
Our service delivery aims to promote outcome focussed interventions, safe care, function and participation of children and young people accessing home, school, and community life. You will support children and young people with functional activity within a multi-disciplinary and multi-agency setting.
About us
About Us
The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Coulsdon South, Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
Depending on experience 44,485 - £52,521 per annum inclusive of outer London weighting
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
B0474-26-0067
Job locations
The Childrens Trust
Tadworth Court
Tadworth
Surrey
KT20 5RU
United Kingdom
Job description
Job responsibilities
Clinical Skills and Responsibilities
- Provide high quality, evidence based occupational therapy provision for children and young people attending The Childrens Trust School, in partnership with other members of the multi-disciplinary team and education services.
- Undertake specialist occupational therapy assessments of children with complex needs e.g. multiple co-morbidities, neurodisabilities and chronic conditions, through standardised and non-standardised assessments and clinical observations.
- Devise suitable, individualised, 24hr occupational therapy programmes/strategies that fit within the childs daily routine, whether to be carried out by parents or members of the Multidisciplinary Team; these should be monitored, evaluated, and adjusted appropriately according to the needs of the child.
- Develop therapy goals, in collaboration with the child and family/carers, as well as the multidisciplinary and education teams, other health professionals and agencies, to facilitate the participation of the child in their life skills.
- Support assessment and management guidelines for young people with assistive technology needs.
- Support assessment and intervention in the clinical area of assistive technology for school, teaching and integrating skills with members of the multidisciplinary and educational teams.
- Set outcomes as part of the child or young persons annual review and Education, Health and Care Plans.
- Support the Multidisciplinary and education teams with measuring short term targets, through using the IMpacts curriculum, therapy outcome measurement tools e.g. Goal Attainment Scaling (GAS).
- Teach, integrate, and monitor occupational therapy interventions in the childs environment, whether it is carried out by parents, school staff, therapy staff, nursing and care staff or volunteers.
- Assess, and organise the provision of necessary occupational therapy equipment.
- Support specialist interventions including upper limb splinting and casting with support from the Highly Specialist Occupational Therapist.
- Keep appropriate and accurate intervention records, fulfilling legal, professional and all other requirements of The Childrens Trust.
- Contribute to child related reports, including looked after children and annual review reports as required, and assist with the collation of these as required, in a timely manner in line with organisational targets.
- Liaise with all appropriate medical staff, whether employed by The Childrens Trust, visiting consultants or at off-site clinics, and attend clinics with the child as required.
- Support the delivery of a tiered model approach to occupational therapy at The Childrens Trust School, providing regular integrated time to classes and houses.
- Work closely with all members of the Multidisciplinary Team, as well as the child and family, to provide a fully integrated approach to the overall management of the child. This will include any home/school visits, professional child related meetings and/ or appointments, as required.
- Provide clinical cover across the service during episodes of staff shortage/heavy workload, to ensure effective service delivery.
- Work flexibly in terms of hours, including the ability to work an early evening (weekly) and one weekend day, per calendar month.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Communication
- Communicate effectively with children/young people (applying the principles of consistent communication).
- Facilitate effective communication with families and members of the Multidisciplinary Team.
- Recognise barriers to effective communication and be able to reduce these as appropriate.
- Attend and contribute to Multidisciplinary Team meetings, to discuss individual children/ young people and service in general, as required e.g. reviews, case conferences, parents evenings, clinics, etc.
- Maintain clear and concise documents and records, in accordance with The Childrens Trust Policy.
- Ensure documents are managed confidentially at all times.
- Attend regular meetings with the Multidisciplinary Team, to discuss individual children/young people and service in general, as required e.g. reviews, case conferences, parents evenings, clinics.
- Manage informal complaints, in line with The Childrens Trust polices and contribute to the resolution of written complaints, and as they occur taking immediate action where necessary.
Management of Self and Others
- Provide support and supervision for junior team members and students, within area of responsibility, providing direction, motivation, and support to achieve key objectives.
- Participate in the annual Performance Development Review and monthly supervision sessions, as required by The Childrens Trust, both as Appraiser and Appraise.
- Manage time effectively, prioritising and delegating work appropriately and as required.
Governance
- Read and implement all policies, procedures, and risk assessments, pertinent to working practice and keep up to date with changes as and when they occur.
- Critically evaluate practice through clinical audits and by appraisal of the information gained, in combination with current knowledge of evidence-based practice; identify opportunities for service improvement and development, with support from Highly Specialist Therapists/ Heads of Therapy.
- Continue the audit cycle, by evaluating any changes implemented as a result. This should include the adoption of evidence informed practice, the trial of emerging interventions and the cessation of interventions, where evidence is insufficient and other approaches are indicated.
- Recognise and critically appraise situations where the effectiveness, efficiency and quality of the service are compromised and take appropriate action to resolve the situation, with support from Highly Specialist Therapists/ Heads of Therapy.
- Critically reflect on own performance and that of other staff; and use this evaluation to enhance the effectiveness, efficiency, and quality of future practice.
- Undergo The Childrens Trust Risk Assessor training, in order that all activities are risk assessed and documented in the most appropriate format. Ensure that detailed risk assessments are completed, as required.
- Actively participate in local clinical governance activities.
Career Long Learning, Education and Research
- Undertake all mandatory training, in line with The Childrens Trust policy.
- Advance personal knowledge, understanding and skills in line with identified learning needs, by making appropriate use of a variety of learning and development resources and opportunities, e.g. by attending courses/ lectures, contact and involvement with relevant special interest groups and visiting other departments/ organisations and by conducting Literature Reviews.
- Prepare appropriately for Performance Development Reviews, identifying learning objectives and setting targets; identify opportunities for professional development in order to meet continuing professional development requirements.
- Submit research Abstracts/ Posters to both local and national conferences, with support if required.
- Participate in in-service competency training programmes and teaching sessions, as appropriate.
Limits of Authority and Problem Solving
- In addition to The Childrens Trust policies, the Specialist Occupational Therapist is governed by, and should adhere to, the Health and Care Professions Council (HCPC) Standards of Proficiency for occupational therapists and the Royal College of Occupational Therapists Quality Assurance Standards.
- Make day-to-day decisions regarding occupational therapy requirements for children and young people, based on case load, including recommendations for specialist equipment.
- Responsible for day-to-day time management and prioritisation of workload, taking into account the needs of the whole service.
- Monthly formal supervision.
- Provides formal supervision monthly to junior Occupational Therapists and/or Multidisciplinary Technicians.
Professionalism
- Adhere to the policies and procedures of The Childrens Trust.
- Maintain professional boundaries and professionalism at all times.
- Committed to demonstrating the organisations values and behaviours at all times.
- Takes action and raises concerns.
Health and Safety
- Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.
- Provide evidence of all vaccinations (or medical exemption) required for the post.
- Adhere to manual handling procedures and complete mandatory manual handling training.
- Promotes the health and safety of others.
- Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
- Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Job description
Job responsibilities
Clinical Skills and Responsibilities
- Provide high quality, evidence based occupational therapy provision for children and young people attending The Childrens Trust School, in partnership with other members of the multi-disciplinary team and education services.
- Undertake specialist occupational therapy assessments of children with complex needs e.g. multiple co-morbidities, neurodisabilities and chronic conditions, through standardised and non-standardised assessments and clinical observations.
- Devise suitable, individualised, 24hr occupational therapy programmes/strategies that fit within the childs daily routine, whether to be carried out by parents or members of the Multidisciplinary Team; these should be monitored, evaluated, and adjusted appropriately according to the needs of the child.
- Develop therapy goals, in collaboration with the child and family/carers, as well as the multidisciplinary and education teams, other health professionals and agencies, to facilitate the participation of the child in their life skills.
- Support assessment and management guidelines for young people with assistive technology needs.
- Support assessment and intervention in the clinical area of assistive technology for school, teaching and integrating skills with members of the multidisciplinary and educational teams.
- Set outcomes as part of the child or young persons annual review and Education, Health and Care Plans.
- Support the Multidisciplinary and education teams with measuring short term targets, through using the IMpacts curriculum, therapy outcome measurement tools e.g. Goal Attainment Scaling (GAS).
- Teach, integrate, and monitor occupational therapy interventions in the childs environment, whether it is carried out by parents, school staff, therapy staff, nursing and care staff or volunteers.
- Assess, and organise the provision of necessary occupational therapy equipment.
- Support specialist interventions including upper limb splinting and casting with support from the Highly Specialist Occupational Therapist.
- Keep appropriate and accurate intervention records, fulfilling legal, professional and all other requirements of The Childrens Trust.
- Contribute to child related reports, including looked after children and annual review reports as required, and assist with the collation of these as required, in a timely manner in line with organisational targets.
- Liaise with all appropriate medical staff, whether employed by The Childrens Trust, visiting consultants or at off-site clinics, and attend clinics with the child as required.
- Support the delivery of a tiered model approach to occupational therapy at The Childrens Trust School, providing regular integrated time to classes and houses.
- Work closely with all members of the Multidisciplinary Team, as well as the child and family, to provide a fully integrated approach to the overall management of the child. This will include any home/school visits, professional child related meetings and/ or appointments, as required.
- Provide clinical cover across the service during episodes of staff shortage/heavy workload, to ensure effective service delivery.
- Work flexibly in terms of hours, including the ability to work an early evening (weekly) and one weekend day, per calendar month.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Communication
- Communicate effectively with children/young people (applying the principles of consistent communication).
- Facilitate effective communication with families and members of the Multidisciplinary Team.
- Recognise barriers to effective communication and be able to reduce these as appropriate.
- Attend and contribute to Multidisciplinary Team meetings, to discuss individual children/ young people and service in general, as required e.g. reviews, case conferences, parents evenings, clinics, etc.
- Maintain clear and concise documents and records, in accordance with The Childrens Trust Policy.
- Ensure documents are managed confidentially at all times.
- Attend regular meetings with the Multidisciplinary Team, to discuss individual children/young people and service in general, as required e.g. reviews, case conferences, parents evenings, clinics.
- Manage informal complaints, in line with The Childrens Trust polices and contribute to the resolution of written complaints, and as they occur taking immediate action where necessary.
Management of Self and Others
- Provide support and supervision for junior team members and students, within area of responsibility, providing direction, motivation, and support to achieve key objectives.
- Participate in the annual Performance Development Review and monthly supervision sessions, as required by The Childrens Trust, both as Appraiser and Appraise.
- Manage time effectively, prioritising and delegating work appropriately and as required.
Governance
- Read and implement all policies, procedures, and risk assessments, pertinent to working practice and keep up to date with changes as and when they occur.
- Critically evaluate practice through clinical audits and by appraisal of the information gained, in combination with current knowledge of evidence-based practice; identify opportunities for service improvement and development, with support from Highly Specialist Therapists/ Heads of Therapy.
- Continue the audit cycle, by evaluating any changes implemented as a result. This should include the adoption of evidence informed practice, the trial of emerging interventions and the cessation of interventions, where evidence is insufficient and other approaches are indicated.
- Recognise and critically appraise situations where the effectiveness, efficiency and quality of the service are compromised and take appropriate action to resolve the situation, with support from Highly Specialist Therapists/ Heads of Therapy.
- Critically reflect on own performance and that of other staff; and use this evaluation to enhance the effectiveness, efficiency, and quality of future practice.
- Undergo The Childrens Trust Risk Assessor training, in order that all activities are risk assessed and documented in the most appropriate format. Ensure that detailed risk assessments are completed, as required.
- Actively participate in local clinical governance activities.
Career Long Learning, Education and Research
- Undertake all mandatory training, in line with The Childrens Trust policy.
- Advance personal knowledge, understanding and skills in line with identified learning needs, by making appropriate use of a variety of learning and development resources and opportunities, e.g. by attending courses/ lectures, contact and involvement with relevant special interest groups and visiting other departments/ organisations and by conducting Literature Reviews.
- Prepare appropriately for Performance Development Reviews, identifying learning objectives and setting targets; identify opportunities for professional development in order to meet continuing professional development requirements.
- Submit research Abstracts/ Posters to both local and national conferences, with support if required.
- Participate in in-service competency training programmes and teaching sessions, as appropriate.
Limits of Authority and Problem Solving
- In addition to The Childrens Trust policies, the Specialist Occupational Therapist is governed by, and should adhere to, the Health and Care Professions Council (HCPC) Standards of Proficiency for occupational therapists and the Royal College of Occupational Therapists Quality Assurance Standards.
- Make day-to-day decisions regarding occupational therapy requirements for children and young people, based on case load, including recommendations for specialist equipment.
- Responsible for day-to-day time management and prioritisation of workload, taking into account the needs of the whole service.
- Monthly formal supervision.
- Provides formal supervision monthly to junior Occupational Therapists and/or Multidisciplinary Technicians.
Professionalism
- Adhere to the policies and procedures of The Childrens Trust.
- Maintain professional boundaries and professionalism at all times.
- Committed to demonstrating the organisations values and behaviours at all times.
- Takes action and raises concerns.
Health and Safety
- Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.
- Provide evidence of all vaccinations (or medical exemption) required for the post.
- Adhere to manual handling procedures and complete mandatory manual handling training.
- Promotes the health and safety of others.
- Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
- Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Person Specification
Qualifications
Essential
- RCOT recognised degree or postgraduate diploma in Occupational Therapy.
- HCPC registration.
- Continuous Professional Development in line with regulatory body standards.
Desirable
- Member of Royal College of Occupational Therapy.
- Member of specialist interest group or forum.
Experience
Essential
- Minimum of two years clinical experience post qualification.
- Experience of working with children/young people with neurodisabilities and or mainstream and or specialist schools/ and or paediatrics.
- Experience of working as part of a multi-professional team.
Desirable
- Experience of 24 postural care approach.
- Experience of working with families.
- Experience of SEND legislation.
- Experience of specialist equipment.
- Recent relevant training with respect to assistive technology.
Skills & Abilities
Essential
- Knowledge of occupational therapy management for neurodisability supported by clinical reasoning.
- Clinical reasoning skills in predictable situations, analysing a variety of evidence and presenting this in a relevant format e.g. report, presentation.
- Workload management including delegation of tasks.
- Observation and treatment skills relevant to the assessment and management.
- Ability to meet the physical demands of a school therapy role.
- Attention to detail.
- Ability to supervise others and enable development of their skills.
- Professional integrity, particularly in clinical governance.
- To work flexibly to meet the needs of the service. This may include one weekend day a month and early evening working- there is no on call required.
- Competent written and verbal communication skills.
- Identifies own training needs and pursues on own initiative.
Desirable
- Risk assessment skills.
Knowledge
Essential
- Knowledge and understanding of safeguarding children and young people with complex disabilities.
- Competent skills in Microsoft Word, PowerPoint.
- Knowledge of relevant outcome measures and statutory outcome requirements.
Desirable
- Knowledge of current research, clinical audit, and service evaluation methods.
Personal Qualities
Essential
- Physically fit and able to comply with The Charitys manual handling guidelines; able to carry out moderate - intense physical effort, throughout the working day and carry out concurrent activities.
- Commitment to the vision and values of The Childrens Trust.
- Flexible and can do attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
Person Specification
Qualifications
Essential
- RCOT recognised degree or postgraduate diploma in Occupational Therapy.
- HCPC registration.
- Continuous Professional Development in line with regulatory body standards.
Desirable
- Member of Royal College of Occupational Therapy.
- Member of specialist interest group or forum.
Experience
Essential
- Minimum of two years clinical experience post qualification.
- Experience of working with children/young people with neurodisabilities and or mainstream and or specialist schools/ and or paediatrics.
- Experience of working as part of a multi-professional team.
Desirable
- Experience of 24 postural care approach.
- Experience of working with families.
- Experience of SEND legislation.
- Experience of specialist equipment.
- Recent relevant training with respect to assistive technology.
Skills & Abilities
Essential
- Knowledge of occupational therapy management for neurodisability supported by clinical reasoning.
- Clinical reasoning skills in predictable situations, analysing a variety of evidence and presenting this in a relevant format e.g. report, presentation.
- Workload management including delegation of tasks.
- Observation and treatment skills relevant to the assessment and management.
- Ability to meet the physical demands of a school therapy role.
- Attention to detail.
- Ability to supervise others and enable development of their skills.
- Professional integrity, particularly in clinical governance.
- To work flexibly to meet the needs of the service. This may include one weekend day a month and early evening working- there is no on call required.
- Competent written and verbal communication skills.
- Identifies own training needs and pursues on own initiative.
Desirable
- Risk assessment skills.
Knowledge
Essential
- Knowledge and understanding of safeguarding children and young people with complex disabilities.
- Competent skills in Microsoft Word, PowerPoint.
- Knowledge of relevant outcome measures and statutory outcome requirements.
Desirable
- Knowledge of current research, clinical audit, and service evaluation methods.
Personal Qualities
Essential
- Physically fit and able to comply with The Charitys manual handling guidelines; able to carry out moderate - intense physical effort, throughout the working day and carry out concurrent activities.
- Commitment to the vision and values of The Childrens Trust.
- Flexible and can do attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Children's Trust
Address
The Childrens Trust
Tadworth Court
Tadworth
Surrey
KT20 5RU
United Kingdom
Employer's website
https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)
Employer details
Employer name
The Children's Trust
Address
The Childrens Trust
Tadworth Court
Tadworth
Surrey
KT20 5RU
United Kingdom
Employer's website
https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)
Apply Now
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Referral Management Supervisor
King's College Hospital NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 2354392
Job summary
The postholder will work as part of the outpatient services management team and has a responsibility for improving and modernising services.
The post holder will aid in overseeing, monitoring and managing electronic referral triage system across the Trust. , the postholder will be responsible for effectively managing the day-to-day support of the Outpatient appointments call centre functions, supporting an admin team to manage all new appointments across the PRUH & South sites for the respective services who we are responsible for using multiple booking systems.
Main duties of the job
The Referral Management Supervisor post is multi-functional and has an internal and external focus. Responsibility will cover specific designated specialties.
The key roles are as follows:
- To support the Referral Management Service Manager with operational, administrative, modernisation and business issues.
- To have supervisory responsibility for designated OPAC Coordinators regarding electronic referrals processing and to work closely with other managers within the team to ensure cross cover.
- To be high profile and visible, co-ordinating the smooth running of the referral and appointments systems, supporting the OPAC staff and ensuring a patient call centre focused delivery.
- To assist in achieving all access and choice related targets and objectives
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history, and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum, including HCA
Contract
Permanent
Working pattern
Full-time
Reference number
213-DivisionB-8218181
Job locations
Orpington Hospital
Cardinham Rd
London
BR6 9JU
United Kingdom
Job description
Job responsibilities
Leadership
To provide support and assistance to the Referral Management Service Manager in relation to operational administrative and business issues and to deputise as required.
To facilitate excellent communication within the department by effectively disseminating all information received to the team and by feeding back relevant comments and queries to the Patient Access Service Management Team
To assist the Referral Management Service Manager in maintaining processes relating to the smooth running of the appointments and referral management systems and referral centre.
To ensure the appointment service is run to a high standard, adapting to the changing requirements of the service.
To support and develop the OPAC staff to ensure smooth running of the appointments system.
To act as first point of contact for queries and complaints regarding referral processing from patients, GPs, internal service users etc, and assisting in complaint investigations as required.
Staff Supervision
To provide supervisory support for referrals management to the OPAC Coordinators
To organise and where appropriate to prioritise the allocation of work amongst the administrative team and to ensure cover is provided in times of absence.
To ensure that the OPAC Coordinators follow correct procedures on IT referral and booking systems relevant to the OPAC
To be conversant with all activities within the department and provide cover in time of absence
Training
To liaise with and provide advice to the OPAC staff on matters regarding IT systems used and business functions.
To maintain own professional development and be aware of current and future NHS and Trust initiatives and developments
To assist in the production of training guidelines and development of effective training packages.
EPIC and Wait List Management
To act as an EPIC and Choose & Book (eRS) Super user / core trainer for the department.
To liaise with the specialties to ensure that all referrals are prioritised by the Consultants / designated clinician in a timely fashion to ensure no delays in EPIC WQ
To be responsible for ensuring that all required data is accurately entered onto the computerised Patient Administration System EPI
To be responsible for data quality collection within the team and where standards are not being met to take appropriate action
To ensure that staff accurately check and update as appropriate the patients name, address, ethnicity and GP name and address whenever they make contact with the OPAC
To be responsible for staff performance monitoring and where required to take the necessary steps to support with additional training.
Job description Job responsibilities Leadership To provide support and assistance to the Referral Management Service Manager in relation to operational administrative and business issues and to deputise as required. To facilitate excellent communication within the department by effectively disseminating all information received to the team and by feeding back relevant comments and queries to the Patient Access Service Management Team To assist the Referral Management Service Manager in maintaining processes relating to the smooth running of the appointments and referral management systems and referral centre. To ensure the appointment service is run to a high standard, adapting to the changing requirements of the service. To support and develop the OPAC staff to ensure smooth running of the appointments system. To act as first point of contact for queries and complaints regarding referral processing from patients, GPs, internal service users etc, and assisting in complaint investigations as required. Staff Supervision To provide supervisory support for referrals management to the OPAC Coordinators To organise and where appropriate to prioritise the allocation of work amongst the administrative team and to ensure cover is provided in times of absence. To ensure that the OPAC Coordinators follow correct procedures on IT referral and booking systems relevant to the OPAC To be conversant with all activities within the department and provide cover in time of absence Training To liaise with and provide advice to the OPAC staff on matters regarding IT systems used and business functions. To maintain own professional development and be aware of current and future NHS and Trust initiatives and developments To assist in the production of training guidelines and development of effective training packages. EPIC and Wait List Management To act as an EPIC and Choose & Book (eRS) Super user / core trainer for the department. To liaise with the specialties to ensure that all referrals are prioritised by the Consultants / designated clinician in a timely fashion to ensure no delays in EPIC WQ To be responsible for ensuring that all required data is accurately entered onto the computerised Patient Administration System EPI To be responsible for data quality collection within the team and where standards are not being met to take appropriate action To ensure that staff accurately check and update as appropriate the patients name, address, ethnicity and GP name and address whenever they make contact with the OPAC To be responsible for staff performance monitoring and where required to take the necessary steps to support with additional training.
Person Specification
Qualifications
Essential
- NVQ level 3/A Level standard or equivalent experience
- Significant NHS experience in an administrative support role
- Can demonstrate leadership qualities & personal characteristics which would lead an interview panel to the conclusion that the candidate
Desirable
- Staff Management qualification
- Staff supervisory experience
Person Specification Qualifications Essential NVQ level 3/A Level standard or equivalent experience Significant NHS experience in an administrative support role Can demonstrate leadership qualities & personal characteristics which would lead an interview panel to the conclusion that the candidate Desirable Staff Management qualification Staff supervisory experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
Orpington Hospital
Cardinham Rd
London
BR6 9JU
United Kingdom
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
Orpington Hospital
Cardinham Rd
London
BR6 9JU
United Kingdom
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Macmillan Patient Support Officer
Croydon Health Services NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2354384
Job summary
The Macmillan Nursing Support Team and the Macmillan Centre are looking for an experienced and dynamic new colleague to join our growing services supporting the people of Croydon affected by cancer.
The purpose of the role will be to support patients through their cancer pathway and beyond; to navigate the complex health and social care system during this time.
As a Macmillan Cancer Patient Support Officer, you will have direct contact with people affected by cancer, offering emotional, practical and financial information and support.
You will work flexibly, being visible and accessible to those who access the services. You will provide support face to face, over the phone, via email, letter and text.
Join us and we will provide a comprehensive induction programme, including, training and insight visits. We also fully support long term access to both in-house and external training. Supervision is fully supported and in addition to this you will have regular support sessions with the team and your peers.
We recognise that this can be an emotionally challenging role and we actively encourage access to wellbeing support sessions.
Main duties of the job
Macmillan Patient Support Officer - Band 46 Months Fixed Term Contract (FTC) Fulltime, 37.5 hours per week
The purpose of the role will be to support patients through their cancer pathway and beyond; to navigate the complex health and social care system during this time. Care Coordination is the joining up of services, coordination, information and communication between caregivers, treatment providers, those living with and beyond cancer and their families, that creates a seamless experience of care (NHS Improvements, 2011).
The post holder will support both the Clinical Nurse Specialist (CNS) Team and the Macmillan Information & Support Centre Team in providing exemplary personalised cancer care.
The post holder will be required to coordinate with appropriate services to maximise the delivery of the cancer pathways, thereby improving the quality and experience for patients and their carers.
About us
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced staff take care of people of all ages across the borough of Croydon.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Join us and be a part of the team that is making Croydon proud.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year pro rata, per annum, incl. HCAS (outer)
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
199-8257345-NA
Job locations
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
United Kingdom
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person Specification
Education
Essential
- Educated to GCSE level
- Educated to NVQ Level 4 or equivalent level of knowledge / experience in the healthcare environment
Desirable
- Willingness to undertake further education and training applicable to the role including diploma and degree level study.
Knowledge
Essential
- Understanding of medical terminology
- Good working knowledge of Word, Excel and PowerPoint
- Mentions cancer in their application
Desirable
- Working knowledge of CERNER
- Knowledge of Macmillan
- Knowledge and experience of office management, systems and practice
Experience
Essential
- Proven experience as a medical secretary/ clinical administrator/coordinator or clinical support worker in a health service environment
- Experience of working with complex and sensitive issues on a day to day basis, including contact with patients who may be distressed and have barriers to understanding.
- To be able to effectively communicate across different care settings/ care providers.
Desirable
- Experience working in NHS acute trust and/ or multidisciplinary workforce
- Experience of cancer services
Skills
Essential
- Excellent communication skills (oral and written)
- Able to work as part of a team
- Able to demonstrate initiative and flexibility
- Able to work under pressure
Desirable
- Enthusiastic and willing to learn
- Minute taking
Person Specification
Education
Essential
- Educated to GCSE level
- Educated to NVQ Level 4 or equivalent level of knowledge / experience in the healthcare environment
Desirable
- Willingness to undertake further education and training applicable to the role including diploma and degree level study.
Knowledge
Essential
- Understanding of medical terminology
- Good working knowledge of Word, Excel and PowerPoint
- Mentions cancer in their application
Desirable
- Working knowledge of CERNER
- Knowledge of Macmillan
- Knowledge and experience of office management, systems and practice
Experience
Essential
- Proven experience as a medical secretary/ clinical administrator/coordinator or clinical support worker in a health service environment
- Experience of working with complex and sensitive issues on a day to day basis, including contact with patients who may be distressed and have barriers to understanding.
- To be able to effectively communicate across different care settings/ care providers.
Desirable
- Experience working in NHS acute trust and/ or multidisciplinary workforce
- Experience of cancer services
Skills
Essential
- Excellent communication skills (oral and written)
- Able to work as part of a team
- Able to demonstrate initiative and flexibility
- Able to work under pressure
Desirable
- Enthusiastic and willing to learn
- Minute taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
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Posted 12 day(s) ago
Reference: 2354358
Job summary
Our UTC operates a Digital Front Door, which is a clinically driven digital triage tool designed to improve safety and efficiency across urgent care and is changing the way patients reach and move through urgent care in Greenwich. Our patients use the DFD to check in and complete a short, guided triage, enabling faster prioritisation and smoother patient journeys.
Whats New?
Our clinical system supplier is developing a new appointment book, which for the first time will allow patients to be booked directly into an urgent care appointment rather than simply being given an arrival time or having to sit and wait.
We are redesigning our Directory of Services (DOS) so that appointment slots align to NHS Pathways disposition timescales. A patient with a see a GP within 48 hours disposition can be offered a later appointment, while presentations more likely to need an emergency department can be booked within two hours.
NHS Pathways sorts patients leaving the digital front door into a number of groups, including those who are not urgent and can safely be seen later. Booking to the right slot at the right time helps us manage surge, improve flow and demand, and reduce attributable breaches.
Greenwich Health will be launching a new system where NHS 111 can book patients into a named urgent care appointment.
This role is available on a Full Time or Part Time (24 to 40 hours/week) basis. 12-hour shifts finishing no later than 22:00. 7 days/week availability will be required.
Main duties of the job
This is the perfect opportunity to be part of a diverse team at the very front of urgent care in Greenwich, and to help deliver a model that is the first of its kind in South East London.
As a Front Door Navigator you will be the first person a patient meets when they arrive at emergency and urgent care. Working from a tablet at the entrance, you will welcome patients, establish why they have attended, check whether they hold a booked appointment made through NHS 111 or the digital front door, and direct them to the right place without delay.
You will keep people moving away from the reception queue and make sure that patients who are unwell, distressed or vulnerable are brought to the attention of a clinician immediately. This is a non-clinical role, you will not assess, triage or advise on a patients condition, but your judgement about when to escalate is central to keeping patients safe.
You will also play an important part in helping us evaluate the new model, recording how patients arrive and where they are directed, and feeding back to the UTC Lead where the appointment book or the Directory of Services is not working as intended.
This is a genuine opportunity to be part of something new and exciting in South East London, with a real opportunity for personal growth and to influence Urgent Care in your area. The service is 24/7, 365 days per year which means a range of shifts will be available.
About us
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work with leading specialists in the creation of an innovative Urgent Treatment Centre.
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work with leading specialists in the creation of an innovative Urgent Treatment Centre.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Flexible working
Reference number
U0055-26-0105
Job locations
Greenwich Health
Stadium Rd, London SE18 4QH
London
SE18 4QH
United Kingdom
Job description
Job responsibilities
Principal duties and responsibilities
Act as the first point of contact at the entrance to the emergency care and Urgent Treatment departments, welcoming every person who arrives in a professional manner.
Use the tablet and appointment book to identify patients who hold a booked appointment made via NHS 111, the digital front door or another referring service, confirm their arrival and direct them to the correct waiting area.
Explain the booked appointment model to patients and carers, what their appointment time means, where to wait and what will happen next.
Greet and direct patients who attend without an appointment, supporting them to book in and directing them to reception or the appropriate waiting area.
Signpost patients to alternative services i.e. community pharmacy or their own GP practice, in line with the agreed local directory and navigation protocols.
Reduce queueing at the reception desk by meeting patients on arrival and resolving straightforward enquiries at the door.
Support patients with additional needs, including those with a disability, sensory or communication needs, a learning disability or dementia, and arrange interpreting support where required.
Support patients to use digital check-in and self-service where available, offering assistance to those who are not confident with digital tools.
Record accurate and timely information on the patient administration system, including arrival, source of referral and navigation outcome, ensuring these are logged correctly.
Contribute to the evaluation of the Digital Front Door pilot by collecting the agreed data and providing feedback on how the model is working in practice.
Report promptly to the Shift Lead where the appointment book, Directory of Services or booking flow does not appear to be working as intended.
Support departmental escalation and surge plans, helping to maintain flow at the front door during periods of high demand.
Use de-escalation skills to manage challenging or distressing situations, following organisational policy on violence, aggression and security, and reporting all incidents.
Maintain a tidy, safe and welcoming entrance and waiting area, and apply infection prevention and control measures at the front door.
Undertake any clerical or reception duties as deemed necessary to support the department.
Maintain patient confidentiality at all times, recognising that conversations at the front door take place in a public area.
Refer site management issues and complaints to the appropriate department.
Maintain the knowledge and skills necessary to perform the role effectively and ensure evidence of competence is provided to the line manager.
Recognise own limitations and seek advice when appropriate.
The Front Door Navigator is the final piece of this model. The post holder will be an additional, visible presence at the entrance to the UTC, equipped with a tablet, making sure that every person who walks through the door is greeted, understood and directed to the right place, whether they arrive with a booked appointment or as a walk-in.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
The post holder will take particular care when using a mobile device in a public area, ensuring screens are not overlooked and that conversations about a patients reason for attending are held as discreetly as possible.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy, to include:
Using personal security systems within the workplace according to organisation guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified
Equality & Diversity
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with organisational procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Attend all relevant annual updates
Inform the line manager of any concerns regarding the navigator role and any professional development needed
Be aware of own professional boundaries and what to do when you have reached them
Quality
The post-holder will strive to maintain quality within the UTC, and will:
Alert other team members to issues of quality and risk
Work to UTC protocols
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Be familiar in all mediums of communications such as email, tasks, telephone etc
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Communicate effectively to outside agencies
Communicate clearly with their line manager
Contribution to the Implementation of Services
The post-holder will:
Apply organisational policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
This role is available on a Full Time or Part Time (24 to 40 hours/week) basis. 12-hour shifts finishing no later than 22:00. 7 days/week availability will be required.
Please note, unfortunately Greenwich Health are unable to offer sponsorship. Please ensure you have the right to work within the UK.
Job description
Job responsibilities
Principal duties and responsibilities
Act as the first point of contact at the entrance to the emergency care and Urgent Treatment departments, welcoming every person who arrives in a professional manner.
Use the tablet and appointment book to identify patients who hold a booked appointment made via NHS 111, the digital front door or another referring service, confirm their arrival and direct them to the correct waiting area.
Explain the booked appointment model to patients and carers, what their appointment time means, where to wait and what will happen next.
Greet and direct patients who attend without an appointment, supporting them to book in and directing them to reception or the appropriate waiting area.
Signpost patients to alternative services i.e. community pharmacy or their own GP practice, in line with the agreed local directory and navigation protocols.
Reduce queueing at the reception desk by meeting patients on arrival and resolving straightforward enquiries at the door.
Support patients with additional needs, including those with a disability, sensory or communication needs, a learning disability or dementia, and arrange interpreting support where required.
Support patients to use digital check-in and self-service where available, offering assistance to those who are not confident with digital tools.
Record accurate and timely information on the patient administration system, including arrival, source of referral and navigation outcome, ensuring these are logged correctly.
Contribute to the evaluation of the Digital Front Door pilot by collecting the agreed data and providing feedback on how the model is working in practice.
Report promptly to the Shift Lead where the appointment book, Directory of Services or booking flow does not appear to be working as intended.
Support departmental escalation and surge plans, helping to maintain flow at the front door during periods of high demand.
Use de-escalation skills to manage challenging or distressing situations, following organisational policy on violence, aggression and security, and reporting all incidents.
Maintain a tidy, safe and welcoming entrance and waiting area, and apply infection prevention and control measures at the front door.
Undertake any clerical or reception duties as deemed necessary to support the department.
Maintain patient confidentiality at all times, recognising that conversations at the front door take place in a public area.
Refer site management issues and complaints to the appropriate department.
Maintain the knowledge and skills necessary to perform the role effectively and ensure evidence of competence is provided to the line manager.
Recognise own limitations and seek advice when appropriate.
The Front Door Navigator is the final piece of this model. The post holder will be an additional, visible presence at the entrance to the UTC, equipped with a tablet, making sure that every person who walks through the door is greeted, understood and directed to the right place, whether they arrive with a booked appointment or as a walk-in.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
The post holder will take particular care when using a mobile device in a public area, ensuring screens are not overlooked and that conversations about a patients reason for attending are held as discreetly as possible.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy, to include:
Using personal security systems within the workplace according to organisation guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified
Equality & Diversity
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with organisational procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Attend all relevant annual updates
Inform the line manager of any concerns regarding the navigator role and any professional development needed
Be aware of own professional boundaries and what to do when you have reached them
Quality
The post-holder will strive to maintain quality within the UTC, and will:
Alert other team members to issues of quality and risk
Work to UTC protocols
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Be familiar in all mediums of communications such as email, tasks, telephone etc
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Communicate effectively to outside agencies
Communicate clearly with their line manager
Contribution to the Implementation of Services
The post-holder will:
Apply organisational policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
This role is available on a Full Time or Part Time (24 to 40 hours/week) basis. 12-hour shifts finishing no later than 22:00. 7 days/week availability will be required.
Please note, unfortunately Greenwich Health are unable to offer sponsorship. Please ensure you have the right to work within the UK.
Person Specification
Qualifications
Essential
- Qualifications
- GCSE or equivalent in English and Maths
- Basic computer skills including Windows packages
- Confident use of tablet devices and mobile applications
Desirable
- NVQ Level 2 or equivalent
- Customer service or care navigation qualification
Experience
Essential
- Knowledge and ExperienceGood verbal and written communication skills
- Keyboard skills
- Ability to remain focused on the task in hand in a busy environment
- Understanding of the role and its non-clinical boundaries
- Understanding of the NHS
- Understanding of data protection and confidentiality
- Demonstrate ability to work within the needs of a changing service
- Customer service background
Desirable
- Experience of working in urgent care, primary care or an emergency department
- Experience of care navigation, signposting or front of house in a healthcare setting
- Awareness of NHS 111, NHS Pathways and the Directory of Services
- Experience of a clinical or patient administration system
Personal Skills
Essential
- Previous experience in customer service
- Calm, resilient and able to work under pressure
- Approachable, empathetic manner with people who may be anxious, in pain or distressed
- Able to recognise when a patient needs to be escalated and to act without delay
- Able to use initiative and work with minimal supervision
- Effective team worker
- Flexible and willing to work a range of shifts including evenings, weekends and bank holidays
- Commitment to equality, diversity and inclusion
Desirable
- Previous experience as a receptionist
- Conflict resolution or de-escalation training
- Ability to speak a second language commonly used in the Greenwich population
Person Specification
Qualifications
Essential
- Qualifications
- GCSE or equivalent in English and Maths
- Basic computer skills including Windows packages
- Confident use of tablet devices and mobile applications
Desirable
- NVQ Level 2 or equivalent
- Customer service or care navigation qualification
Experience
Essential
- Knowledge and ExperienceGood verbal and written communication skills
- Keyboard skills
- Ability to remain focused on the task in hand in a busy environment
- Understanding of the role and its non-clinical boundaries
- Understanding of the NHS
- Understanding of data protection and confidentiality
- Demonstrate ability to work within the needs of a changing service
- Customer service background
Desirable
- Experience of working in urgent care, primary care or an emergency department
- Experience of care navigation, signposting or front of house in a healthcare setting
- Awareness of NHS 111, NHS Pathways and the Directory of Services
- Experience of a clinical or patient administration system
Personal Skills
Essential
- Previous experience in customer service
- Calm, resilient and able to work under pressure
- Approachable, empathetic manner with people who may be anxious, in pain or distressed
- Able to recognise when a patient needs to be escalated and to act without delay
- Able to use initiative and work with minimal supervision
- Effective team worker
- Flexible and willing to work a range of shifts including evenings, weekends and bank holidays
- Commitment to equality, diversity and inclusion
Desirable
- Previous experience as a receptionist
- Conflict resolution or de-escalation training
- Ability to speak a second language commonly used in the Greenwich population
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Greenwich Health Ltd
Address
Greenwich Health
Stadium Rd, London SE18 4QH
London
SE18 4QH
United Kingdom
Employer's website
Employer details
Employer name
Greenwich Health Ltd
Address
Greenwich Health
Stadium Rd, London SE18 4QH
London
SE18 4QH
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Office Administrator
Lincolnshire And District Medical Services (LADMS) View all jobs
Posted 12 day(s) ago
Reference: 2354354
Job summary
To provide comprehensive administration support to LADMS HQ and across Enhanced Access, INR service and PGPL. This will include being the first point of contact for that service and the patients and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of SystmOne alongside all Microsoft Office systems including Word and Excel.
The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Systm1 and/or Semble). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.
There may be a requirement to provide supervision to support administrators, secretaries or apprentice posts.
The post holder will be key in ensuring referrals and tasks are completed across NHS and private medical contracts. Their work is managed rather than supervised and they are accountable for their own actions manager is available for reference but generally, they will manage their own workload.
Main duties of the job
To ensure referrals are completed within NICE guidelines, tasks are managed appropriately and provide key administrative support to both NHS and private services.
There will be opportunities to support management in new contracts and growth of the company, which will enable development across a new area.
About us
Lincolnshire and District Medical Services (LADMS) is an independent primary care provider based in Louth, Lincolnshire. Established in 2007, it works alongside the NHS to deliver a range of GP and community healthcare services across Lincolnshire, with a particular focus on improving access to primary care. It is a private limited company regulated by the Care Quality Commission (CQC) and operates under NHS contracts as well as providing some private healthcare services.
LADMS delivers services including GP practices, enhanced and extended access appointments, urgent and routine primary care, women's health, diagnostic and screening services, and some private GP services. The organisation's aim is to provide accessible, high-quality, patient-centred care while supporting local NHS services through flexible and innovative models of healthcare delivery. It works closely with NHS commissioners and other healthcare partners across Lincolnshire to improve access to care and meet local population needs.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
E0187-26-0010
Job locations
Office 7
Fairfield Enterprise Centre
Fairfield Industrial Estate
Louth, Lincolnshire
LN11 0LS
United Kingdom
Job description
Job responsibilities
Description of the duties
Liaise with a wide range of stakeholders, both internal to the organisation and external, including:
- Medical Staff
- Secondary & Acute Care
- General Practice
- Service Users and Carers
- Health and Social Care teams
- Third sector/voluntary agencies
Utilise written and verbal communication skills to connect with a wide range of people, including outside agencies.
Exchange verbal and written information with patients, staff and carers relating to appointments, referrals etc.
Assist in daily completion of all referrals for the Enhanced Access Service.
Assist in daily completion of all tasks for the INR Service.
Ensure rotas across Semble are maintained and updated.
Managing room bookings as required across all sites.
Maintaining stock lists across all sites including ordering stock and stationery as required.
Ensuring staff training is complete and HR Records are maintained and up to date whilst maintaining strict confidentiality.
Administrative support for new services as LADMS continues to grow and expand.
Oversee the operational delivery of the Enhanced Access Service from ensuring KPIs tasks on clinical systems are completed.
To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.
Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc. Escalating issues to the Head of Operations or Clinical Lead as appropriate.
Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto Systm1 and Semble.
The post holder will order stationery and other necessary items for the team via the procurement system. May be responsible for petty cash float/handling.
Provide support to Systems and Operations Officer with the day to day running of the Private GP Practice(s).
Clerical duties including photocopying and scanning, e.g. documents required for ID checking purposes etc.
Take part in the HQ On call rota to support out of hours services
Provide cover for colleagues when and where necessary.
Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.
Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.
Oversee joint mailboxes and ensure they are managed appropriately and in a timely manner.
Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines.
Participate in any/all associated training, development and appraisal processes relevant to required duties of this post.
Other tasks which are commensurate with the broad purpose and banding of the post.
Job description Job responsibilities Description of the duties Liaise with a wide range of stakeholders, both internal to the organisation and external, including:Medical StaffSecondary & Acute CareGeneral PracticeService Users and CarersHealth and Social Care teamsThird sector/voluntary agencies Utilise written and verbal communication skills to connect with a wide range of people, including outside agencies. Exchange verbal and written information with patients, staff and carers relating to appointments, referrals etc. Assist in daily completion of all referrals for the Enhanced Access Service. Assist in daily completion of all tasks for the INR Service. Ensure rotas across Semble are maintained and updated. Managing room bookings as required across all sites. Maintaining stock lists across all sites including ordering stock and stationery as required. Ensuring staff training is complete and HR Records are maintained and up to date whilst maintaining strict confidentiality. Administrative support for new services as LADMS continues to grow and expand. Oversee the operational delivery of the Enhanced Access Service from ensuring KPIs tasks on clinical systems are completed. To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner. Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc. Escalating issues to the Head of Operations or Clinical Lead as appropriate. Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto Systm1 and Semble. The post holder will order stationery and other necessary items for the team via the procurement system. May be responsible for petty cash float/handling. Provide support to Systems and Operations Officer with the day to day running of the Private GP Practice(s). Clerical duties including photocopying and scanning, e.g. documents required for ID checking purposes etc. Take part in the HQ On call rota to support out of hours services Provide cover for colleagues when and where necessary. Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met. Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately. Oversee joint mailboxes and ensure they are managed appropriately and in a timely manner. Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines. Participate in any/all associated training, development and appraisal processes relevant to required duties of this post. Other tasks which are commensurate with the broad purpose and banding of the post.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths.
Desirable
- Qualified to NVQ level 2 in Business Administration.
Experience
Essential
- Understanding of NHS administrative processes or willingness to learn.
- Commitment to equality, diversity, safeguarding, and patient-centred care.
Desirable
- Experience using clinical systems (e.g. SystmOne).
- Previous work experience within a healthcare environment.
- Knowledge of patient confidentiality, GDPR, and information governance.
Person Specification Qualifications Essential GCSE grade A to C in English and Maths. Desirable Qualified to NVQ level 2 in Business Administration. Experience Essential Understanding of NHS administrative processes or willingness to learn. Commitment to equality, diversity, safeguarding, and patient-centred care. Desirable Experience using clinical systems (e.g. SystmOne). Previous work experience within a healthcare environment. Knowledge of patient confidentiality, GDPR, and information governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire And District Medical Services (LADMS)
Address
Office 7
Fairfield Enterprise Centre
Fairfield Industrial Estate
Louth, Lincolnshire
LN11 0LS
United Kingdom
Employer's website
http://www.ladms.co.uk/ (Opens in a new tab)
Employer details
Employer name
Lincolnshire And District Medical Services (LADMS)
Address
Office 7
Fairfield Enterprise Centre
Fairfield Industrial Estate
Louth, Lincolnshire
LN11 0LS
United Kingdom
Employer's website
http://www.ladms.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2354347
Job summary
We are looking for an organised, patient, flexible and efficient person with excellent customer service skills to support us with day to day admin within the Residences Team. The Residences Team looks after doctors on-call rooms, longer term accommodation via tenancy agreements and the Bexley Patient Hotel.
Main duties of the job
The role requires liaising with a wide range of people across LTHT, both in person and via email/phone and beyond, and therefore excellent communication and interpersonal skills are essential. This is a very busy and demanding service, and the successful candidate will be required to use their initiative to prioritise work and meet deadlines. A major part of the role is to prepare long term accommodation between tenants. This involves raising maintenance issues and ordering any new items required. All stock for the properties then needs to be unpacked and the property staged for the next incoming tenant. There is also a requirement to move between sites in addition to responding to daily requests from tenants in our accommodation, therefore you will be required to be mobile and on your feet for some of your day. The post is full time. Working Monday Friday, 8am 4pm with a 30 min lunch break. This will be a challenging role, but for the right person offers an excellent development opportunity. Informal enquiries to [email protected] Shortlisted candidates will be invited to attend an assessment centre, with interviews for those who are successful at this, scheduled for 12th October 2026
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
002179
Job locations
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Job description
Job responsibilities
Interview Date: 12th October 2026
Why you should join our Team
Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates & Facilities Division keep the Trust sites running and manage one of the largest portfolios across the NHS.
Our Residences Dept provides accommodation for clinicians who are on call and for those who require longer term accommodation due to being newly recruited to the Trust. We also manage the Bexley Patient Hotel where Out of Area patients stay whilst receiving out patient treatment.
We are a small team of 3, consisting of one Residences Manager and two Administration Officers.
What you will bring to the role- Dealing with patients and doctors who require accommodation. This could be via telephone, email or in person.
- Answering email queries regarding all aspects of accommodation.
- To restock houses following departure of a tenant, and preparation for the next clinician who requires accommodation.
- To raise tenancy agreements and eviction documents when required.
- To take payment, and keep records of payments for accommodation.
- To attend meetings with service providers eg Facilities Staff
- To contribute to the production of information for distribution across the Trust including web based information.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Job description
Job responsibilities
Interview Date: 12th October 2026
Why you should join our Team
Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates & Facilities Division keep the Trust sites running and manage one of the largest portfolios across the NHS.
Our Residences Dept provides accommodation for clinicians who are on call and for those who require longer term accommodation due to being newly recruited to the Trust. We also manage the Bexley Patient Hotel where Out of Area patients stay whilst receiving out patient treatment.
We are a small team of 3, consisting of one Residences Manager and two Administration Officers.
What you will bring to the role- Dealing with patients and doctors who require accommodation. This could be via telephone, email or in person.
- Answering email queries regarding all aspects of accommodation.
- To restock houses following departure of a tenant, and preparation for the next clinician who requires accommodation.
- To raise tenancy agreements and eviction documents when required.
- To take payment, and keep records of payments for accommodation.
- To attend meetings with service providers eg Facilities Staff
- To contribute to the production of information for distribution across the Trust including web based information.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Experience
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Person Specification
Qualifications
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Experience
Essential
- Please click apply to view applicant criteria
Desirable
- Please click apply to view applicant criteria
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Apply Now
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Nursing Associate
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2354344
Job summary
We are looking to recruit a qualified Band 4 Nurse Associate to join Sandringham ward Julian Hospital
We are a strong and credible team, with a friendly atmosphere, where productive ideas are welcomed and explored. Are you a highly motivated and passionate about patient care? Do you believe in keeping Service Users and Carers at the heart of everything you do? Would you like to work in well supported, dynamic, enthusiastic recovery focused team? We are looking for innovative and focused practitioners who are determined to make a positive difference to the care of our Service Users. If this feels like you, we want to hear from you.
Main duties of the job
We are looking for energised individuals who will be excited to be part of something very special. We want creativity, innovative ideas and passion towards providing excellent patient care. If you want to make a difference in people's lives and change it for the better than we want you to be part of our fantastic team!
Working alongside our Clinical Support Workers and Registered Nurses, you will work a combination of shifts including unsociable hours, weekends and bank holidays.
You will be responsible for assessments, risk management, care planning, and co-ordination of care delivery. You will support the Registered Nurses with the day to day activities and provide support to service users throughout their recovery journey.
Working within a well-resourced team, supported with regular supervision and opportunities to work in partnership with health and social care in the wider multi-disciplinary service, we want to develop the role of Nursing Associate to enable participation in a wider range of opportunities including change management projects such as quality improvement.
About us
Our Trust values of Team, Accountability, Learn and Kind sum up perfectly what this role encompasses. If you have the right values to join our organisation, you will be supported with a programme of training and development.
There are endless opportunities available, and we are keen to welcome new faces to join our team on a permanent basis. We understand that to attract the best people, we need to develop career pathways and support staff to reach their full potential. We pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
In addition, we also offer the following benefits:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- gym membership
- NHS discounts and many more.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year gross per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-CEN8281488
Job locations
Sandringham ward Julian Hospital;
Bowthorpe Road
Norwich
NR2 3TD
United Kingdom
Job description
Job responsibilities
Please note that applicants for this role require:
A Care certificate or completed within first 12 weeks of start date, or relevant equivalent qualification.
AND
Foundation Degree in Health and Social Care / Mental Health at Level 5 orApprenticeship in Health & Social Care / Mental Health Level 5.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please note that applicants for this role require:
A Care certificate or completed within first 12 weeks of start date, or relevant equivalent qualification.
AND
Foundation Degree in Health and Social Care / Mental Health at Level 5 orApprenticeship in Health & Social Care / Mental Health Level 5.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Registered Nursing Associate - on the NMC Register
- Care Certificate
Experience
Essential
- Understanding the importance of the promotion of health and wellbeing - "Making every Contact Count"
- Previous experience of working in an NHS health care setting
Desirable
- Experience of working in other NHS settings
Skills
Essential
- Ability to work effectively as a team player under appropriate supervision and as part of the MDT
- Ability to deal with non-routine and unpredictable nature of the work load and individual SU contact
Desirable
- Be an effective role model
Other
Essential
- Ability to move between Trust sites as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in clinical supervision and reflective practice
Knowledge
Essential
- Understanding of the scope and the role of the Nursing Associate in the context of the team and the organisation, and how the role may contribute to service development
Desirable
- Understanding of evidence based practice
Person Specification
Qualifications
Essential
- Registered Nursing Associate - on the NMC Register
- Care Certificate
Experience
Essential
- Understanding the importance of the promotion of health and wellbeing - "Making every Contact Count"
- Previous experience of working in an NHS health care setting
Desirable
- Experience of working in other NHS settings
Skills
Essential
- Ability to work effectively as a team player under appropriate supervision and as part of the MDT
- Ability to deal with non-routine and unpredictable nature of the work load and individual SU contact
Desirable
- Be an effective role model
Other
Essential
- Ability to move between Trust sites as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in clinical supervision and reflective practice
Knowledge
Essential
- Understanding of the scope and the role of the Nursing Associate in the context of the team and the organisation, and how the role may contribute to service development
Desirable
- Understanding of evidence based practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Sandringham ward Julian Hospital;
Bowthorpe Road
Norwich
NR2 3TD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Sandringham ward Julian Hospital;
Bowthorpe Road
Norwich
NR2 3TD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Team Administrator
Central and North West London NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 2354339
Job summary
Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills? Are you able to work in a busy environment, being organised and maintaining a high-level of accuracy and attention to detail?
We are looking to recruit a team administrator to join our 0-19 Service in Hillingdon.
The post holder will be based within our North CNWL sites but expected to cover sites across the Hillingdon O-19 service. As part of the role you will be expected to travel to and attend weekly baby clinics to provide administrative support at local clinics and children's centres.
Please note that in order to meet the needs of the Trust's service, you may be required to provide cover to other teams from time to time to work outside your normal place of work. The Trust reserves the right to change your normal place of work to any other location within the Trust.
We will offer you a supportive environment where your contribution is valued and your development is encouraged. This is an exciting opportunity and we would want to hear from you if you are keen to embrace a new challenge.
Main duties of the job
The post holder will be responsible for providing efficient and high-quality clerical support to the Health Visiting and School Nursing teams across Hillingdon and will be an integral part of their team in order to maintain smooth running and operation of their service, working closely with the Operational and Business Support Manager and clinical staff.
The post holder will have excellent interpersonal skills and have the ability to communicate effectively with service users, carers, health professionals and team members.
In addition, the post holder must possess good IT skills and be able to analyse and interpret data. They will be required to help maintain clinical database systems, and assist with clinical audits and information monitoring.
The post holder will work under own initiative with a flexible and adaptable approach to the job role in order to meet the changing service needs.
This role will involve a high level of discretion and confidentiality as the post holder will come into contact with some sensitive patient and staff data and information.
About us
We're passionate about delivering first-class patient-centred, safe and effective care. Patients are at the heart of everything we do.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don't meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum pro rata inc HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
333-G-HC-1656
Job locations
Various Hillingdon Sites
Hillingdon
UB10 8RE
United Kingdom
Job description
Job responsibilities
- Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary.
- To provide and receive complex and sensitive information using tact and diplomacy.
- To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency.
- To create/accept referrals within the Systemone platform and highlight for clinical triage. To assist with onward referrals to other teams.
- To monitor Systemone wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries.
- To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate.
- Maintain service line databases for record keeping, ensuring accurate reporting.
- Complete regular archiving of patient notes in line with trust policies and procedures.
- To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures.
- To provide administration support for service line clinicians.
- To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software.
- To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required.
- To maintain and monitor stock as required and use set processes for ordering of goods/supplies.
- To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing.
- To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne
- To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other.
- To assist with the training of new staff members and bank staff as and when necessary.
- To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable).
- To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate.
Job description Job responsibilities Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary. To provide and receive complex and sensitive information using tact and diplomacy. To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency. To create/accept referrals within the Systemone platform and highlight for clinical triage. To assist with onward referrals to other teams. To monitor Systemone wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries. To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate. Maintain service line databases for record keeping, ensuring accurate reporting. Complete regular archiving of patient notes in line with trust policies and procedures. To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures. To provide administration support for service line clinicians. To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software. To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required. To maintain and monitor stock as required and use set processes for ordering of goods/supplies. To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing. To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other. To assist with the training of new staff members and bank staff as and when necessary. To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable). To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate.
Person Specification
Qualifications
Essential
- GCSEs or equivalent in Maths and English
Experience
Essential
- Experience of working in administrative capacity
- Understanding of Equal opportunities and diversity
- Understanding of data protection & confidentiality
Desirable
- Experience of working in a customer care setting
- Experience of working in a healthcare setting
- Knowledge of Patient Appointment/Database Systems i.e. SystmOne
Skills
Essential
- Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel
- Accurate data entry and typing skills
- Excellent written and verbal communication skills
- Able to work to a high level of accuracy and with attention to detail
- Demonstratable Knowledge of using different systems and databases
- Ability to work unsupervised
- Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
- Ability to work within a team
Personal Qualities
Essential
- Self motivator
- Capacity to manage a demanding workload
- Good inter-personal skills
- Good team player
Person Specification Qualifications Essential GCSEs or equivalent in Maths and English Experience Essential Experience of working in administrative capacity Understanding of Equal opportunities and diversity Understanding of data protection & confidentiality Desirable Experience of working in a customer care setting Experience of working in a healthcare setting Knowledge of Patient Appointment/Database Systems i.e. SystmOne Skills Essential Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel Accurate data entry and typing skills Excellent written and verbal communication skills Able to work to a high level of accuracy and with attention to detail Demonstratable Knowledge of using different systems and databases Ability to work unsupervised Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload Ability to work within a team Personal Qualities Essential Self motivator Capacity to manage a demanding workload Good inter-personal skills Good team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Various Hillingdon Sites
Hillingdon
UB10 8RE
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Various Hillingdon Sites
Hillingdon
UB10 8RE
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2354336
Job summary
An exciting opportunity for a 6 month secondment has arisen within the Older People's Community Mental Health Team for a Community Support Worker. In helping us deliver outstanding mental health care you'll be making a real difference to residents and their families within Stockport every single day, with support from the organisation and your colleagues every step of the way. As part of our vibrant culture you'll build lasting professional relationships that will take you further, whatever your career goal.
Stockport Older People's Community Mental Health Team supports people over the age of 65 who have severe and complex mental health needs both of organic and functional in nature. The team in primarily made up of Mental Health Nurses, an Occupational Therapist and Psychologist however we work closely with our partner colleagues in Social Care.
Main duties of the job
To work as part of the multidisciplinary team and provide support on both an individual and group basis to individuals experiencing mental health problems to enable them to achieve their full potential through accessing resources available within their wider communities and equipping them with the skills and confidence to enable them to manage their lives independently.
Stockport Older People's Community Mental Health Team is a friendly team which works with people over the age of 65 who have a moderate to severe mental disorders, who may present with behaviours that challenge and have associated complex needs and risks.
About us
We are proud to provide a high quality mental health service based on the Recovery Model.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum, pro rata
Contract
Secondment
Working pattern
Full-time
Reference number
311-S768-26-A
Job locations
The Meadows
Owens Farm Drive
Stockport
SK2 5EQ
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
To provide support to an allocated group of service users, promote their recovery and help to maintain them in their community environment. To assist qualified practitioners in assessment, planning, implementing and evaluating individual care plans. To ensure that service users engage effectively with the agreed Care Plan and access appropriate services. Positively promote independent living of service users within the community Provide support and interventions to service users in their own homes and the wider community based upon their assessed needs. Assist service users to make full use of community resources. Support service users to become involved in social activities in line with their assessed needs and planned care. Support service users to establish and maintain effective interpersonal relationships. Provide regular and practical support for service users and their carers in managing dignity and independence. Provide support with activities of daily living. Help service users gain access to resources required to meet their needs. Provide information on health promotion and support physical health management. Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and to alert the appropriate staff involved in the service users care. Report regularly to care coordinators and keyworkers. To promote independence and choice. To maintain adequate records as required by existing procedures, entering appropriate details on the service users case notes as necessary. To attend and actively participate in training sessions, team/care planning review meetings and supervision as appropriate. To contribute to the ongoing development of the service To ensure that electronic care records are efficiently maintained. To contribute to audits as required, providing relevant data as required in line withperformance monitoring targets. To deal appropriately with clinical incidents and complaints from patients, relatives and members of the public, via line manager, in accordance with Trust policy. To assist qualified practitioners in undertaking physical health checks To undertake such other duties as may be determined from time to time within the general scope of the post.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Job description
Job responsibilities
Main Duties and Responsibilities
To provide support to an allocated group of service users, promote their recovery and help to maintain them in their community environment. To assist qualified practitioners in assessment, planning, implementing and evaluating individual care plans. To ensure that service users engage effectively with the agreed Care Plan and access appropriate services. Positively promote independent living of service users within the community Provide support and interventions to service users in their own homes and the wider community based upon their assessed needs. Assist service users to make full use of community resources. Support service users to become involved in social activities in line with their assessed needs and planned care. Support service users to establish and maintain effective interpersonal relationships. Provide regular and practical support for service users and their carers in managing dignity and independence. Provide support with activities of daily living. Help service users gain access to resources required to meet their needs. Provide information on health promotion and support physical health management. Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and to alert the appropriate staff involved in the service users care. Report regularly to care coordinators and keyworkers. To promote independence and choice. To maintain adequate records as required by existing procedures, entering appropriate details on the service users case notes as necessary. To attend and actively participate in training sessions, team/care planning review meetings and supervision as appropriate. To contribute to the ongoing development of the service To ensure that electronic care records are efficiently maintained. To contribute to audits as required, providing relevant data as required in line withperformance monitoring targets. To deal appropriately with clinical incidents and complaints from patients, relatives and members of the public, via line manager, in accordance with Trust policy. To assist qualified practitioners in undertaking physical health checks To undertake such other duties as may be determined from time to time within the general scope of the post.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Person Specification
Education/Qualifications
Essential
- Good standard of general education including good numeracy and literacy skills.
- Evidence of recent further development / training.
- NVQ 3 or equivalent
- Commitment to undertake Continuing Personal Development
Experience
Essential
- Experience of undertaking a supportive role.
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
Knowledge
Essential
- Understanding of mental health issues and how these impact on individuals.
- Understanding of confidentiality and data protection issues.
Desirable
- Awareness of local services.
- Knowledge of benefits / employment systems.
- An understanding of the mental health system.
Skills and abilities
Essential
- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate.
- Ability to create innovative solutions to help empower service users.
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems using the Recovery Model.
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
- Ability to provide practical support with daily living activities.
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team, to support the development of the service including the development of an Assertive Out Reach Service
Person Specification
Education/Qualifications
Essential
- Good standard of general education including good numeracy and literacy skills.
- Evidence of recent further development / training.
- NVQ 3 or equivalent
- Commitment to undertake Continuing Personal Development
Experience
Essential
- Experience of undertaking a supportive role.
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress
Knowledge
Essential
- Understanding of mental health issues and how these impact on individuals.
- Understanding of confidentiality and data protection issues.
Desirable
- Awareness of local services.
- Knowledge of benefits / employment systems.
- An understanding of the mental health system.
Skills and abilities
Essential
- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate.
- Ability to create innovative solutions to help empower service users.
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems using the Recovery Model.
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
- Ability to provide practical support with daily living activities.
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team, to support the development of the service including the development of an Assertive Out Reach Service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Pennine Care NHS FT
Address
The Meadows
Owens Farm Drive
Stockport
SK2 5EQ
United Kingdom
Employer's website
Employer details
Employer name
Pennine Care NHS FT
Address
The Meadows
Owens Farm Drive
Stockport
SK2 5EQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 12 day(s) ago
Reference: 2354335
Job summary
An opportunity has arisen for a deputy team manager within a Community Mental Health, providing specialist mental health care to the population of Stockport. The Secondary Care CMHT support residents with severe and enduring mental health conditions. population we serve.
This an exciting time for Stockport CMHT. We are currently undergoing a transformation within our service as part of the National Transformations of community services and the local Living Well developments. It is an opportunity to be part of our service development, with planned investment in our staff and new role development.
The CMHT work with people aged 16 and over with severe and enduring mental health and social care needs.
In this role you will be responsible for supporting the CMHT team manager in managing and coordinating the Community Mental Health Team and ensuring that the team works cohesively and meets its objectives in the most effective and efficient way,
The post-holder will act as a named worker for a reduced caseload of mental health service users who have complex needs.
providing holistic assessment, interventions, risk assessments and care plans.
Main duties of the job
To support the team manager in ensuring that care is delivered in accordance with the Professionals Code of Conduct and reflects the requirements of Pennine Care.
Please see Job Description for main details of the job in more detail.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per anum,pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
311-S760-26-B
Job locations
CMHT East
1 Baker Street
Stockport
SK4 1QQ
United Kingdom
Job description
Job responsibilities
The full range of duties and responsibilities is listed within the Job description and personal specification.
Application support -We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role.
We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates
We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit thejobs events pageon our website.
Sponsorship Information -We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications.Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on thegovernment website.
After You Apply -Once your application is submitted, youll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
If You're Offered the Role -If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. Youll receive a formal conditional offer via email
Pre-Employment Checks -To confirm your suitability for the role, we will carry out pre-employment checks in line withNHS Employment Check Standards. These include:
- Identity verification
- Right to work check
- Disclosure and barring service (DBS)/Criminal record check (dependent on role)
- Professional registration and/or qualification check
- Occupational health assessment
- Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide theirHMRC employment historyto cover the most recent three years employment. This information will used to validate employment history andreferences.
If you require sponsorship, we will assess your eligibility based on currentgovernment guidance.If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. Youll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 4100 as early as possible so we can support you.
Please note:
- We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
- We may close this vacancy early if we receive a high volume of applications. If you have a disability or longterm health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.
Job description Job responsibilities The full range of duties and responsibilities is listed within the Job description and personal specification. Application support -We recommend tailoring your application to each role you apply for, particularly your supporting information. This gives you the best chance of success. Your supporting information should clearly explain, with examples, how your skills and experience meet the essential and desirable criteria for the role. We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit thejobs events pageon our website. Sponsorship Information -We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications.Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on thegovernment website. After You Apply -Once your application is submitted, youll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email. If You're Offered the Role -If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. Youll receive a formal conditional offer via email Pre-Employment Checks -To confirm your suitability for the role, we will carry out pre-employment checks in line withNHS Employment Check Standards. These include: Identity verification Right to work check Disclosure and barring service (DBS)/Criminal record check (dependent on role) Professional registration and/or qualification check Occupational health assessment Employment history and reference validation All applicants external to Pennine Care NHS Foundation Trust will be required to provide theirHMRC employment historyto cover the most recent three years employment. This information will used to validate employment history andreferences. If you require sponsorship, we will assess your eligibility based on currentgovernment guidance.If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn. Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. Youll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions. Additional Information - We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve. If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role. If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 4100 as early as possible so we can support you. Please note: We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly. We may close this vacancy early if we receive a high volume of applications. If you have a disability or longterm health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.
Person Specification
Education/Qualifications
Essential
- Professional qualification Social Work / Mental Health Nursing / Occupational Therapy
- Registration with HCPC / NMC
- Short courses and / or experience to post graduate diploma level.
Desirable
- Accredited skills based training
- Training related to management, supervision and staff development
- Educated to degree level
- Mentorship / practice leadership qualification
- Psychosocial intervention post registration qualification or to be able to demonstrate clinical competence in PSI/CBTFI Interventions
Experience
Essential
- Proven post registration experience working in community mental health services
- Experience of working in a multi-disciplinary team
- Experience of working with services user with Psychosis and severe/complex common mental illness
- Experience of coordinating complex packages of care
- Experience in Child and Adult Safeguarding
Desirable
- Providing Supervision
- Leading / coordinating multi-disciplinary teamwork
- Staff management
- Managing Budgets
- Service development/ managing change
Knowledge
Essential
- Knowledge of national legislation and guidance
- Knowledge of evidence based / contemporary mental health practice
- Ability to identify and co-ordinate effective risk assessment and management
Desirable
- Awareness of a range of PSI and appropriate psychological therapies
- Knowledge of NICE guidance applicable to those with psychosis and schizophrenia
- Awareness of issues surrounding mental health care
Skills and Abilities
Essential
- Skills in Assessment / Care-Management and Planning
- Experience / skills working in partnership with a broad range of colleagues, service users, and carers
- Skills in a range of evidence based practice
- Demonstration of sound professional judgement and communication skills (verbal and written)
- Ability to manage effectively under pressure
- Ability to supervise staff, set standards, monitor performance and promote staff development
- Excellent organisational, problem solving / prioritisation skills.
- Awareness of and commitment to, anti-discriminatory practice and equal opportunities
Desirable
- Leadership skills / abilities
Work Related Citcumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
- Flexible working
Person Specification Education/Qualifications Essential Professional qualification Social Work / Mental Health Nursing / Occupational Therapy Registration with HCPC / NMC Short courses and / or experience to post graduate diploma level. Desirable Accredited skills based training Training related to management, supervision and staff development Educated to degree level Mentorship / practice leadership qualification Psychosocial intervention post registration qualification or to be able to demonstrate clinical competence in PSI/CBTFI Interventions Experience Essential Proven post registration experience working in community mental health services Experience of working in a multi-disciplinary team Experience of working with services user with Psychosis and severe/complex common mental illness Experience of coordinating complex packages of care Experience in Child and Adult Safeguarding Desirable Providing Supervision Leading / coordinating multi-disciplinary teamwork Staff management Managing Budgets Service development/ managing change Knowledge Essential Knowledge of national legislation and guidance Knowledge of evidence based / contemporary mental health practice Ability to identify and co-ordinate effective risk assessment and management Desirable Awareness of a range of PSI and appropriate psychological therapies Knowledge of NICE guidance applicable to those with psychosis and schizophrenia Awareness of issues surrounding mental health care Skills and Abilities Essential Skills in Assessment / Care-Management and Planning Experience / skills working in partnership with a broad range of colleagues, service users, and carers Skills in a range of evidence based practice Demonstration of sound professional judgement and communication skills (verbal and written) Ability to manage effectively under pressure Ability to supervise staff, set standards, monitor performance and promote staff development Excellent organisational, problem solving / prioritisation skills. Awareness of and commitment to, anti-discriminatory practice and equal opportunities Desirable Leadership skills / abilities Work Related Citcumstances Essential Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies Appointments to regulated and controlled activities require an enhanced DBS disclosure. Flexible working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
CMHT East
1 Baker Street
Stockport
SK4 1QQ
United Kingdom
Employer's website
https://www.penninecare.nhs.uk (Opens in a new tab)
Employer details
Employer name
Pennine Care NHS FT
Address
CMHT East
1 Baker Street
Stockport
SK4 1QQ
United Kingdom
Employer's website
https://www.penninecare.nhs.uk (Opens in a new tab)
Apply Now
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Assistant Technical Officer - Distribution
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 2354326
Job summary
Standard shift length 7.5hrs Mon-Fri 08:30-16:30 5 days per week. 37.5 hours available permanent position.
The Pharmacy Department at the West Cumberland Hospital, Whitehaven has an opportunity for an enthusiastic and highly motivated person to join our team as an Assistant Technical Officer - Distribution.
The postholder will work as part of a pharmacy team of Assistant Technical Officers, Pharmacy Technicians and Pharmacists to deliver the pharmacy service across North Cumbria Integrated Care NHS Trust
Main duties of the job
- Undertake a top-up service to wards and departments, ensuring a timely replacement of stock medicines.
- Prioritise all in-coming requisitions and faxed orders according to urgency, obtaining a signed authorisation before the medicines are issued from the pharmacy.
- Assemble ward requisition and top-up orders, endorsing picking note orders and packaging appropriately for delivery. This will include handling heavy boxes of fluids and enteral feeds and replenishment of liquid nitrogen flasks.
- Check for accuracy any orders assembled by other distribution staff.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
262-A-26-8262204
Job locations
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Knowledge and Experience
Essential
- Teamwork.
- Following verbal and written instructions
Desirable
- Working in healthcare / NHS setting.
- Microsoft Office
- NVQ portfolios
- Stock control.
- Customer service.
- Hospital / health or community pharmacy work.
Qualifications
Essential
- GCSE English language and mathematics, or equivalent.
- Accredited units in NVQ 2 in pharmacy services, or have achieved within 12 months.
Desirable
- Essential IT skills (EITS) or equivalent.
- In-house distribution checking certification.
Skills and Aptitudes
Essential
- Communication skills.
- Interpersonal skills.
- Good numeracy skills.
- Basic keyboard skills.
- Adaptable to different situations.
- Ability to work methodically and with attention to detail at all times.
- Ability to work as part of a team or as an individual.
- Effective time management.
- Ability to multitask and prioritise work to achieve deadlines.
- Willing to carry out routine tasks in addition to tasks that may be more demanding.
- Ability to work under pressure.
Desirable
- Problem solving skills.
- Able to work accurately to SOPs
Other requirements
Essential
- Able to work across the trust.
- Flexible to cover the needs of the service.
- Available to work weekends on request.
- Motivated.
- Organised
- Conscientious
- Flexible
- Enthusiastic
Desirable
- Driving licence.
Person Specification Knowledge and Experience Essential Teamwork. Following verbal and written instructions Desirable Working in healthcare / NHS setting. Microsoft Office NVQ portfolios Stock control. Customer service. Hospital / health or community pharmacy work. Qualifications Essential GCSE English language and mathematics, or equivalent. Accredited units in NVQ 2 in pharmacy services, or have achieved within 12 months. Desirable Essential IT skills (EITS) or equivalent. In-house distribution checking certification. Skills and Aptitudes Essential Communication skills. Interpersonal skills. Good numeracy skills. Basic keyboard skills. Adaptable to different situations. Ability to work methodically and with attention to detail at all times. Ability to work as part of a team or as an individual. Effective time management. Ability to multitask and prioritise work to achieve deadlines. Willing to carry out routine tasks in addition to tasks that may be more demanding. Ability to work under pressure. Desirable Problem solving skills. Able to work accurately to SOPs Other requirements Essential Able to work across the trust. Flexible to cover the needs of the service. Available to work weekends on request. Motivated. Organised Conscientious Flexible Enthusiastic Desirable Driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Hensingham
Whitehaven
CA28 8JG
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Staff Nurse (District Nurse Team)
Derbyshire Community Health Services NHSFT View all jobs
Posted 12 day(s) ago
Reference: 2354319
Job summary
Would you like to work with us?
We are looking for a qualified nurse to join our Staffa and Limes Core Community District Nursing Team, on a 12 month fixed term basis. The post could also involve working across other teams in North East Derbyshire and South Hardwick.
There has never been a more exciting time to join DCHS which is one of the largest specialist community NHS providers in the country - one that is also among the very best NHS employers, as voted by its own staff.
This is a great opportunity to join a supportive and well established team
So please apply to join our team today!
Main duties of the job
Provide high-quality nursing care to our patients in our local community to keep them safe at home, prevent hospital admission and support hospital discharge home.
Assess, plan, implement and evaluate individualised patient care in the most efficient and clinically effective way, whilst maintaining the patient's privacy and dignity.
Provide advice and support to junior staff in the delivery of high quality care and actively support the District Nurse in the management of the health care environment.
Implement / refer on to the relevant services as appropriate.
Work in close collaboration with the Integrated Community Teams/GP surgeries and local acute trusts.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
842-CCS-7736-26-A
Job locations
Staffa and Limes District Nursing Team
Alfreton Primary care centre
Alfreton
DE55 7AH
United Kingdom
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Job description
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Person Specification
Education / Qualifications
Essential
- NMC registered Nurse (including newly-qualified and soon-to-be-qualified)
- Evidence of recent relevant training
Experience and Knowledge Required
Essential
- Experience of working in the community
- Evidence of research based/reflective practice
Desirable
- Experience of long term conditions
Skills and Attributes
Essential
- IT Skills
Other
Essential
- Ability to use transport as you will be expected to travel across the Derbyshire County visiting patients' homes and across the county to access meetings and training
Person Specification
Education / Qualifications
Essential
- NMC registered Nurse (including newly-qualified and soon-to-be-qualified)
- Evidence of recent relevant training
Experience and Knowledge Required
Essential
- Experience of working in the community
- Evidence of research based/reflective practice
Desirable
- Experience of long term conditions
Skills and Attributes
Essential
- IT Skills
Other
Essential
- Ability to use transport as you will be expected to travel across the Derbyshire County visiting patients' homes and across the county to access meetings and training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Staffa and Limes District Nursing Team
Alfreton Primary care centre
Alfreton
DE55 7AH
United Kingdom
Employer's website
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Staffa and Limes District Nursing Team
Alfreton Primary care centre
Alfreton
DE55 7AH
United Kingdom
Employer's website
Apply Now
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Nursing Associate
Derbyshire Community Health Services NHSFT View all jobs
Posted 12 day(s) ago
Reference: 2354313
Job summary
Are you an experienced or newly qualified Nursing Associate?
If so, we want to hear from you!
We currently have a range of exciting opportunities for qualified Nursing Associates to join our established community nursing team in Bolsover. This role will provide care for housebound patients in Bolsover and the surrounding areas.
As a Nursing Associate you will be expected to provide community based individualised care to include long-term condition management, venepuncture and medication administration as well as completing various nursing assessments and following treatment regimes.
This is a very exciting opportunity for the successful candidate to progress and develop in the role.
Main duties of the job
Working as a Nursing Associate you will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do.
You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic.
For this role you will need to be able to work as part of a team and communicate effectively with other staff and patients. You will also have the opportunity to manage your workload on a daily basis, following the guidance of your line manager.
The post holder will organise and prioritise their own day to day work tasks and activities, and delegate tasks to junior colleagues. The successful post holdermust be able to able to work alone and unsupervised.
Applicants must be able to travel independently across the locality and have access to a suitable vehicle for business purposes.
You must be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.
It will be your responsibility to ensure that your behaviour and values reflect those set out in the DCHS Way.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
842-CCS-7811-26
Job locations
Shirebrook District Nursing Team
Shirebrook Health Centre
Shirebrook
NG208AJ
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Job description Job responsibilities Please view the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Education, Qualifications and Training
Essential
- Registered Nursing Associate on the NMC register; (*This is a level 5 Foundation degree specific to Nursing Associate practice)
- Placement experience working within the 4 fields of nursing
Other
Essential
- Ability to travel
Experience and Knowledge Required
Essential
- Understand the scope of the role of the Nursing Associate in the context of the team and the organisation, and how the role contributes to service development;
- Understands and acts in line with the NMC professional standards for practice contained within the code
- Understands the importance of following procedures and treatment plans.
- Experience of working in teams under appropriate supervision as part of the multi-disciplinary team.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Evidence of receiving complex, sensitive information
Desirable
- Community experience
- Experience of complex patients
Skills and Attributes
Essential
- Ability to communicate effectively (written, verbal and non- verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
- Ability to organise and prioritise own delegated workload;
- Computer literacy and ability to demonstrate IT skills e.g. email, PowerPoint, SystmOne
Person Specification Education, Qualifications and Training Essential Registered Nursing Associate on the NMC register; (*This is a level 5 Foundation degree specific to Nursing Associate practice) Placement experience working within the 4 fields of nursing Other Essential Ability to travel Experience and Knowledge Required Essential Understand the scope of the role of the Nursing Associate in the context of the team and the organisation, and how the role contributes to service development; Understands and acts in line with the NMC professional standards for practice contained within the code Understands the importance of following procedures and treatment plans. Experience of working in teams under appropriate supervision as part of the multi-disciplinary team. Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice Evidence of receiving complex, sensitive information Desirable Community experience Experience of complex patients Skills and Attributes Essential Ability to communicate effectively (written, verbal and non- verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team Ability to organise and prioritise own delegated workload; Computer literacy and ability to demonstrate IT skills e.g. email, PowerPoint, SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Shirebrook District Nursing Team
Shirebrook Health Centre
Shirebrook
NG208AJ
United Kingdom
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Shirebrook District Nursing Team
Shirebrook Health Centre
Shirebrook
NG208AJ
United Kingdom
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2354307
Job summary
IntraHealth are looking to recruit a Medical Secretary for our William Brown Centre in Peterlee. Our aim is to provide an excellent standard of primary care whilst supporting personal and professional development.
The role will be part time for 35 hours per week.
The ideal candidate will be a proven leader, have experience of primary care and be willing to play an important role in the development of patient centred services. You will be an enthusiastic, committed individual who will be expected to work as part of the practice team with good communication and interpersonal skills.
Main duties of the job
To provide a high standard of patient service.
To have thorough knowledge of practice procedures and to work in accordance of written protocols.
Provide general assistance to the practice team to both clinical and non clinical.
Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare they require.
Resolve queries/problems from patients, clinicians and associated staff.
Deal with external agencies such as other practices, secondary care and 3rd party organisations.
To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff.
Undertake all clerical, reception and administration duties applicable to the medical practice.
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
£13.79 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0025-26-0158
Job locations
First Floor, William Brown Centre
Manor Way
Peterlee
County Durham
SR8 5TW
United Kingdom
Job description
Job responsibilities
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Overview
Opening/closing premises.
Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
Ensuring the reception area is tidy, safe and welcoming.
Making appointments for health care professionals using the surgery premises.
Dealing with External agencies e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
Greeting and directing patients on arrival and checking patients them into their appointments.
Dealing with patients general/routine enquiries and requests.
Answering telephones receiving and forwarding messages.
Making patient appointments and giving appointment cards.
Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
Arranging appointments for medicals and other non-routine appointments.
Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
Making and dealing telephone calls as required.
Dealing with requests and handing out repeat medication prescriptions.
Open and distribute internal & external Mail.
Posting of letters and parcels.
Taking specimen samples to collection point.
Receive and action messages for internal and external members of staff
Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
Emptying pathology lab results bag.
Date stamping results and appropriate filing of information.
Filing of medical records, letters and test results.
Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
Keeping all data on the medical system up-to-date.
Recording and checking answering machine throughout the day.
Entering patient information onto the computer in a timely and accurate manner.
The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
Taking and receiving payments for services, e.g., insurance claims.
Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
Summarization of patients medical records on the medical system.
Scanning documentation into the patients medical records.
Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
Utilising Choose and Book (if required/applicable).
Utilising ICE or other systems (if required/applicable).
To assist with target led areas: QOF, KPIs, DES, LES and NES etc.
The handling of complaints in line with company procedure
Job description
Job responsibilities
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Overview
Opening/closing premises.
Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
Ensuring the reception area is tidy, safe and welcoming.
Making appointments for health care professionals using the surgery premises.
Dealing with External agencies e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
Greeting and directing patients on arrival and checking patients them into their appointments.
Dealing with patients general/routine enquiries and requests.
Answering telephones receiving and forwarding messages.
Making patient appointments and giving appointment cards.
Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
Arranging appointments for medicals and other non-routine appointments.
Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
Making and dealing telephone calls as required.
Dealing with requests and handing out repeat medication prescriptions.
Open and distribute internal & external Mail.
Posting of letters and parcels.
Taking specimen samples to collection point.
Receive and action messages for internal and external members of staff
Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
Emptying pathology lab results bag.
Date stamping results and appropriate filing of information.
Filing of medical records, letters and test results.
Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
Keeping all data on the medical system up-to-date.
Recording and checking answering machine throughout the day.
Entering patient information onto the computer in a timely and accurate manner.
The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
Taking and receiving payments for services, e.g., insurance claims.
Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
Summarization of patients medical records on the medical system.
Scanning documentation into the patients medical records.
Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
Utilising Choose and Book (if required/applicable).
Utilising ICE or other systems (if required/applicable).
To assist with target led areas: QOF, KPIs, DES, LES and NES etc.
The handling of complaints in line with company procedure
Person Specification
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Experience
Essential
- Experience working in an receptionist/administrative role.
Desirable
- Experience working on Clinical Computer systems.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Person Specification
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Experience
Essential
- Experience working in an receptionist/administrative role.
Desirable
- Experience working on Clinical Computer systems.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Intrahealth Ltd
Address
First Floor, William Brown Centre
Manor Way
Peterlee
County Durham
SR8 5TW
United Kingdom
Employer's website
Employer details
Employer name
Intrahealth Ltd
Address
First Floor, William Brown Centre
Manor Way
Peterlee
County Durham
SR8 5TW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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