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Community HCA
Somerset NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are looking for a compassionate, enthusiastic and caring Healthcare Assistant, who is reliable and flexible to join our Taunton District Nursing…
1 month(s) ago
Community HCA
Somerset NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are looking for a compassionate, enthusiastic and caring Healthcare Assistant, who is reliable and flexible to join our Taunton District Nursing…
1 month(s) ago
Reception and Digital operations lead
Armada Family Practice
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 17 per year
GP/General Practitioner
Job summary Hours: 37.5hrs ideally worked over 4 days An exciting opportunity has arisen for a proactive, organised and digitally confident Reception & Digital…
1 month(s) ago
Reception and Digital operations lead
Armada Family Practice
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 17 per year
GP/General Practitioner
Job summary Hours: 37.5hrs ideally worked over 4 days An exciting opportunity has arisen for a proactive, organised and digitally confident Reception & Digital…
1 month(s) ago
First Contact Physiotherapist
Promni Health
Inner London, Greater London
GBP 42,000 - 56,500 per year
GP/General Practitioner
Job summary We are looking to recruit a part-time First Contact Physiotherapist (22.
1 month(s) ago
First Contact Physiotherapist
Promni Health
Inner London, Greater London
GBP 42,000 - 56,500 per year
GP/General Practitioner
Job summary We are looking to recruit a part-time First Contact Physiotherapist (22.
1 month(s) ago
Care Navigator
Mortimer Medical Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary The Care Navigator is often the first point of contact for patients and visitors to Mortimer Medical Practice and plays a vital role in ensuring pa…
1 month(s) ago
Care Navigator
Mortimer Medical Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary The Care Navigator is often the first point of contact for patients and visitors to Mortimer Medical Practice and plays a vital role in ensuring pa…
1 month(s) ago
Senior Clinical Fellow in Anaesthesia
Imperial College Healthcare NHS Trust
Inner London, Greater London
GBP 1 - 69,976 per year
Emergency Medicine Physician
Job summary The Department of Anaesthesia at Imperial College Healthcare NHS Trust is offering 6 to 12-month senior clinical fellow posts in general anaesthesi…
1 month(s) ago
Senior Clinical Fellow in Anaesthesia
Imperial College Healthcare NHS Trust
Inner London, Greater London
GBP 1 - 69,976 per year
Emergency Medicine Physician
Job summary The Department of Anaesthesia at Imperial College Healthcare NHS Trust is offering 6 to 12-month senior clinical fellow posts in general anaesthesi…
1 month(s) ago
Paediatric middle- grade non-training rotations at UHB
University Hospitals Birmingham NHS Foundation Trust
Inner London, Greater London
GBP 67,325 per year
GP/General Practitioner
Job summary We invite applications for six Paediatric Tier 2 Medical doctors for a rotational 12 month post based at Good Hope Hospital (GHH) for 6 months, and…
1 month(s) ago
Paediatric middle- grade non-training rotations at UHB
University Hospitals Birmingham NHS Foundation Trust
Inner London, Greater London
GBP 67,325 per year
GP/General Practitioner
Job summary We invite applications for six Paediatric Tier 2 Medical doctors for a rotational 12 month post based at Good Hope Hospital (GHH) for 6 months, and…
1 month(s) ago
Talent Acquisition Partner
Berkshire Healthcare Foundation Trust
Inner London, Greater London
GBP 33,677 - 40,996 per year
Radiographer
Job summary We're looking for an experienced and motivated Talent Acquisition Partner to join our friendly, supportive and high-performing Talent Acquisition t…
1 month(s) ago
Talent Acquisition Partner
Berkshire Healthcare Foundation Trust
Inner London, Greater London
GBP 33,677 - 40,996 per year
Radiographer
Job summary We're looking for an experienced and motivated Talent Acquisition Partner to join our friendly, supportive and high-performing Talent Acquisition t…
1 month(s) ago
Cardiac Investigation Unit Admin Assistant
Salisbury NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary The Cardiac Investigation Unit (CIU) at Salisbury NHS Foundation Trust is looking for an Admin Assistant to join their team.
1 month(s) ago
Cardiac Investigation Unit Admin Assistant
Salisbury NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary The Cardiac Investigation Unit (CIU) at Salisbury NHS Foundation Trust is looking for an Admin Assistant to join their team.
1 month(s) ago
Support Secretary Respiratory
Northern Care Alliance NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The Respiratory Department is looking for an experienced and enthusiastic individual to provide administrative support for the Respiratory departme…
1 month(s) ago
Support Secretary Respiratory
Northern Care Alliance NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The Respiratory Department is looking for an experienced and enthusiastic individual to provide administrative support for the Respiratory departme…
1 month(s) ago
Booking & Scheduling Clerk
Northern Care Alliance NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary An exciting opportunity has opened up to join our team.
1 month(s) ago
Booking & Scheduling Clerk
Northern Care Alliance NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary An exciting opportunity has opened up to join our team.
1 month(s) ago
A&E Receptionist
Northern Care Alliance NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary An opportunity has arisen to work as part of the Emergency Department team, delivering a friendly, confidential, efficient, and professional recept…
1 month(s) ago
A&E Receptionist
Northern Care Alliance NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary An opportunity has arisen to work as part of the Emergency Department team, delivering a friendly, confidential, efficient, and professional recept…
1 month(s) ago
Prescription Clerk and Clinical Coder including reception support
Cardinal Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary The post holder will work as part of the practice team, responsible for the accurate and timely processing of repeat prescription requests and summ…
1 month(s) ago
Prescription Clerk and Clinical Coder including reception support
Cardinal Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary The post holder will work as part of the practice team, responsible for the accurate and timely processing of repeat prescription requests and summ…
1 month(s) ago
Receptionist
Primary Care Careers
Inner London, Greater London
GP/General Practitioner
Job summary Little St Johns Surgery are looking for a Receptionist to join our busy team in Woodbridge.
1 month(s) ago
Receptionist
Primary Care Careers
Inner London, Greater London
GP/General Practitioner
Job summary Little St Johns Surgery are looking for a Receptionist to join our busy team in Woodbridge.
1 month(s) ago
Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for enthusiastic and motivated Psychological Wellbeing Practitioners to join our dynamic and innovative service that delivers psycho…
1 month(s) ago
Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for enthusiastic and motivated Psychological Wellbeing Practitioners to join our dynamic and innovative service that delivers psycho…
1 month(s) ago
Community Mental Health Nurse
Tees Esk and Wear Valleys NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Whether you're an experienced Registered Nurse or a Newly Registered Nurse, this is a fantastic opportunity to be part of a service that puts patie…
1 month(s) ago
Community Mental Health Nurse
Tees Esk and Wear Valleys NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Whether you're an experienced Registered Nurse or a Newly Registered Nurse, this is a fantastic opportunity to be part of a service that puts patie…
1 month(s) ago
Administrator/Clinical Coder
Primary Care Careers
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Ongar Health Centre are looking to welcome an Administrator/Clinical Coder to their team for 22 hours per week, working on a Monday, Wednesday and…
1 month(s) ago
Administrator/Clinical Coder
Primary Care Careers
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Ongar Health Centre are looking to welcome an Administrator/Clinical Coder to their team for 22 hours per week, working on a Monday, Wednesday and…
1 month(s) ago
Receptionist/Care Navigator
Primary Care Careers
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Colchester Medical Practice has an opportunity for an enthusiastic and proactive receptionist to join our team on afull time or part time basis at…
1 month(s) ago
Receptionist/Care Navigator
Primary Care Careers
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Colchester Medical Practice has an opportunity for an enthusiastic and proactive receptionist to join our team on afull time or part time basis at…
1 month(s) ago
Dispenser
Primary Care Careers
Inner London, Greater London
GBP 26,812 per year
GP/General Practitioner
Job summary Mendlesham Medical Group is looking to welcome a qualified dispenser to join our friendly and busy dispensary team.
1 month(s) ago
Dispenser
Primary Care Careers
Inner London, Greater London
GBP 26,812 per year
GP/General Practitioner
Job summary Mendlesham Medical Group is looking to welcome a qualified dispenser to join our friendly and busy dispensary team.
1 month(s) ago
Stock Controller
Royal Surrey NHS Foundation Trust
Inner London, Greater London
GBP 27,048 - 28,850 per year
Radiographer
Job summary If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further.
1 month(s) ago
Stock Controller
Royal Surrey NHS Foundation Trust
Inner London, Greater London
GBP 27,048 - 28,850 per year
Radiographer
Job summary If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further.
1 month(s) ago
Lung Health Screening CNS
Milton Keynes University Hospital NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Emergency Medicine Physician
Job summary Lung Health check CNS Department: Cancer Services Band 6, £39,959 - £48,117 Per annum pro rata Hours: Full time, 37.
1 month(s) ago
Lung Health Screening CNS
Milton Keynes University Hospital NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Emergency Medicine Physician
Job summary Lung Health check CNS Department: Cancer Services Band 6, £39,959 - £48,117 Per annum pro rata Hours: Full time, 37.
1 month(s) ago
Receipt and Distribution Assistant
Royal Surrey NHS Foundation Trust
Inner London, Greater London
GBP 26,536 per year
Radiographer
Job summary If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further.
1 month(s) ago
Receipt and Distribution Assistant
Royal Surrey NHS Foundation Trust
Inner London, Greater London
GBP 26,536 per year
Radiographer
Job summary If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further.
1 month(s) ago
Senior Clinical Coder
Blithehale Medical Centre
Inner London, Greater London
GBP 14 per year
GP/General Practitioner
Job summary We are seeking a motivated and detail-oriented Clinical Coder to join our friendly and supportive team at Blithehale Medical Centre.
1 month(s) ago
Senior Clinical Coder
Blithehale Medical Centre
Inner London, Greater London
GBP 14 per year
GP/General Practitioner
Job summary We are seeking a motivated and detail-oriented Clinical Coder to join our friendly and supportive team at Blithehale Medical Centre.
1 month(s) ago
Discharge Officer
University Hospital Southampton NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
1 month(s) ago
Discharge Officer
University Hospital Southampton NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
1 month(s) ago
Assistant Support Technician
University Hospital Southampton NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
1 month(s) ago
Assistant Support Technician
University Hospital Southampton NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
1 month(s) ago
Care Coordinator
Alma Medical Centre
Inner London, Greater London
GBP 26,000 - 28,000 per year
GP/General Practitioner
Job summary We are seeking a dedicated and compassionate Care Coordinator to join our healthcare team.
1 month(s) ago
Care Coordinator
Alma Medical Centre
Inner London, Greater London
GBP 26,000 - 28,000 per year
GP/General Practitioner
Job summary We are seeking a dedicated and compassionate Care Coordinator to join our healthcare team.
1 month(s) ago
Posted 1 month(s) ago
Reference: 184-OL-BL-5574
Job summary
We are looking for a compassionate, enthusiastic and caring Healthcare Assistant, who is reliable and flexible to join our Taunton District Nursing team.If you have good interpersonal and organisational skills, enjoy a challenge and have a passion to deliver a high standard of patient care, then this is the opportunity for you!
Main duties of the job
You will support and assist Registered Nurses/Midwives as a member of the nursing team and under supervision perform a broad range of activities and assigned tasks as required by the patients individualised care plans.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-BL-5574
Job locations
Minehead Community Hospital
Luttrell Way
Minehead
Somerset
TA24 6DF
United Kingdom
Williton Community Hospital
North Road
Williton
Somerset
TA4 4RA
United Kingdom
Job description
Job responsibilities
Please see attached Job Description for more information as well as a full list of duties and responsibilities.
Job description
Job responsibilities
Please see attached Job Description for more information as well as a full list of duties and responsibilities.
Person Specification
Qualifications
Essential
- Band 3 experience
- basic wound care
- Observation taking
- venepuncture
Desirable
- catheter care including re catheterisation
- insulin administration
- venepuncture
Experience
Essential
- as much experience as possible
Desirable
- willing to train
Additional Criteria
Essential
- must be a driver
Person Specification
Qualifications
Essential
- Band 3 experience
- basic wound care
- Observation taking
- venepuncture
Desirable
- catheter care including re catheterisation
- insulin administration
- venepuncture
Experience
Essential
- as much experience as possible
Desirable
- willing to train
Additional Criteria
Essential
- must be a driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Minehead Community Hospital
Luttrell Way
Minehead
Somerset
TA24 6DF
United Kingdom
Employer's website
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Minehead Community Hospital
Luttrell Way
Minehead
Somerset
TA24 6DF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 month(s) ago
Reference: A0648-26-0003
Job summary
Hours: 37.5hrs ideally worked over 4 days
An exciting opportunity has arisen for a proactive, organised and digitally confident Reception & Digital Operations Lead to join our team.
This is a varied and influential role combining leadership of our reception service with responsibility for supporting day-to-day digital and IT operations, data security and operational processes.
The successful candidate will be someone who enjoys working with people, solving problems, using technology and finding ways to improve how services are delivered.
Main duties of the job
The Reception & Digital Operations Lead will provide day-to-day leadership and coordination across reception, digital and operational activities.
You will work closely with colleagues to ensure the reception service operates effectively, digital and IT issues are appropriately managed, and information is handled securely.
The role will also involve supporting improvements to systems and processes, identifying opportunities to use technology more effectively and helping colleagues to adapt to new ways of working.
About us
This is a fantastic opportunity to take on a varied and influential role where no two days are the same.
You will have the opportunity to lead improvements across reception, IT and digital operations, helping to shape how our team works and the service we provide.
If you are someone who enjoys taking responsibility, solving problems and making a real difference, we would love to hear from you.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£17 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0648-26-0003
Job locations
Whitchurch Health Centre
Armada Road
Bristol
BS14 0SU
United Kingdom
Job description
Job responsibilities
Reception and service
- Lead and support the reception team, ensuring a welcoming and professional service.
- Coordinate reception cover and respond to operational issues.
- Handle reception-related complaints and concerns calmly and professionally.
- Monitor feedback and identify opportunities to improve the patient/customer experience.
- Keep internal navigation, signage and information up to date.
- Assist with recruitment of new reception staff.
- Provide training and induction for new starters.
- Conduct appraisals and return-to-work interviews.
- Act as a key point of contact for day-to-day IT and digital issues.
- Coordinate IT problems and liaise with external IT support when required.
- Support software upgrades, new systems and digital improvement projects.
- Manage phones, computers and other IT equipment.
- Set up IT equipment, accounts and software for new starters.
- Provide practical support to colleagues with IT and software queries.
- Manage early notifications of sickness/absence and update relevant sessions, rotas and systems.
- Carry out data searches and provide accurate information to support operational needs.
- Support the implementation of new processes and systems.
- Review new technology to improve efficiency and service delivery.
- Promote high standards of confidentiality, data protection and information security.
- Support appropriate user access and permissions across systems.
- Ensure confidential information is handled and stored securely.
- Report and escalate any suspected data-security incidents or breaches.
- Encourage good data-security practices across the team.
- Liaise with the external clinical safety officer and update practice documents.
The above list is not exhaustive and the post holder may be required to undertake other duties appropriate to the role and the needs of the organisation.
Job description
Job responsibilities
Reception and service
- Lead and support the reception team, ensuring a welcoming and professional service.
- Coordinate reception cover and respond to operational issues.
- Handle reception-related complaints and concerns calmly and professionally.
- Monitor feedback and identify opportunities to improve the patient/customer experience.
- Keep internal navigation, signage and information up to date.
- Assist with recruitment of new reception staff.
- Provide training and induction for new starters.
- Conduct appraisals and return-to-work interviews.
- Act as a key point of contact for day-to-day IT and digital issues.
- Coordinate IT problems and liaise with external IT support when required.
- Support software upgrades, new systems and digital improvement projects.
- Manage phones, computers and other IT equipment.
- Set up IT equipment, accounts and software for new starters.
- Provide practical support to colleagues with IT and software queries.
- Manage early notifications of sickness/absence and update relevant sessions, rotas and systems.
- Carry out data searches and provide accurate information to support operational needs.
- Support the implementation of new processes and systems.
- Review new technology to improve efficiency and service delivery.
- Promote high standards of confidentiality, data protection and information security.
- Support appropriate user access and permissions across systems.
- Ensure confidential information is handled and stored securely.
- Report and escalate any suspected data-security incidents or breaches.
- Encourage good data-security practices across the team.
- Liaise with the external clinical safety officer and update practice documents.
The above list is not exhaustive and the post holder may be required to undertake other duties appropriate to the role and the needs of the organisation.
Person Specification
Knowledge and skills
Essential
- Excellent communication and interpersonal skills.
- Strong organisational skills and ability to manage competing priorities.
- Good problem-solving skills with a practical, solutions-focused approach.
- Ability to remain calm and professional when dealing with challenging situations.
- Ability to learn and adapt to new systems and software.
- Good attention to detail.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to take ownership and work independently.
- Ability to work effectively as part of a team.
- Ability to support colleagues through change and new ways of working.
Qualifications
Desirable
- Qualifications or training relevant to reception, administration, healthcare, operations, IT or digital coordination.
Experience
Desirable
- Previous experience of supporting or leading a team.
- Experience of training or inducting new staff.
- Experience of working with data-security or confidentiality requirements.
- Experience of dealing with people and responding appropriately to complaints or challenging situations.
- Experience of managing competing priorities and responding to operational issues.
- Experience of working in a GP practice
Person Specification
Knowledge and skills
Essential
- Excellent communication and interpersonal skills.
- Strong organisational skills and ability to manage competing priorities.
- Good problem-solving skills with a practical, solutions-focused approach.
- Ability to remain calm and professional when dealing with challenging situations.
- Ability to learn and adapt to new systems and software.
- Good attention to detail.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to take ownership and work independently.
- Ability to work effectively as part of a team.
- Ability to support colleagues through change and new ways of working.
Qualifications
Desirable
- Qualifications or training relevant to reception, administration, healthcare, operations, IT or digital coordination.
Experience
Desirable
- Previous experience of supporting or leading a team.
- Experience of training or inducting new staff.
- Experience of working with data-security or confidentiality requirements.
- Experience of dealing with people and responding appropriately to complaints or challenging situations.
- Experience of managing competing priorities and responding to operational issues.
- Experience of working in a GP practice
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Armada Family Practice
Address
Whitchurch Health Centre
Armada Road
Bristol
BS14 0SU
United Kingdom
Employer's website
https://www.armadapractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Armada Family Practice
Address
Whitchurch Health Centre
Armada Road
Bristol
BS14 0SU
United Kingdom
Employer's website
https://www.armadapractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0149-26-0211
Job summary
We are looking to recruit a part-time First Contact Physiotherapist (22.5 hours per week) to join our established and experienced team.
The role is worked across Wednesday to Friday, and being a car driver is essential.
As a First Contact Physiotherapist, you will work on-site in GP practices as part of a dynamic multidisciplinary team. You will assess, diagnose, and manage MSK patients at the first point of contact - with full autonomy and clinical support.
This is not a hybrid or remote position. You will be embedded in your practice(s), working closely with GPs, receptionists, nurses, and other MDT colleagues to deliver integrated, personalised patient care.
You will have the opportunity to use or develop advanced skills, including injection therapy and independent prescribing, supported by protected CPD time and structured supervision.
Are you ready to transform MSK care at the frontline of Primary Care?
Do you want to:
- Work for the only MSK organisation in the UK certified as a Great Place to Work?
- Receive 12.5+ days per year of protected CPD and supervision time?
- Have funded training opportunities, including injection therapy and independent prescribing?
- Be part of a fast-growing, award-winning clinical organisation that puts people first?
Please note that the postcode listed in the advert is for reference only. This PCN operates across multiple GP practices within the area, offering significant flexibility in terms of work location.
Main duties of the job
Clinical Practice
- Independently assess, diagnose, and manage MSK presentations, including complex cases
- Request investigations (e.g. imaging, blood tests) and make appropriate referrals
- Develop tailored self-management plans to support behavioural change and recovery
- Utilize full scope of practice, including prescribing and injection therapy (if qualified)
- Maintain daily utilisation records and collect Patient Satisfaction Questionnaires (PSQs)
Collaboration & Development
- Work within a GP-based MDT, fostering strong relationships with practice staff
- Educate colleagues on MSK triage pathways and provide informal guidance
- Support clinical audits and service improvement initiatives
- Help shape and refine local MSK care pathways
Leadership & Learning
- Participate in supervision and peer reflection sessions
- Continue development aligned with the HEE Roadmap to Practice
- Contribute to clinical governance and mentoring where appropriate
About us
Leading the Way in FCP Services Across the UK
Primary Care Physio is the UKs largest independent specialist provider of First Contact Practitioner FCP services dedicated to supporting NHS Primary Care Networks PCNs Since our founding in two thousand and twenty we have rapidly expanded to
Deliver over one million patient consultations annually Support more than two hundred PCNs and one thousand plus GP practices Serve a population of over nine million patients Employ nearly four hundred FCPs and Advanced Practitioners across physiotherapy podiatry and occupational therapy LaingBuisson two thousand and twenty three winner Best in Primary Care and Diagnostics
Certified Great Place to Work Read what our team says here https://www.greatplacetowork.co.uk/certified-company/1574534
Meet our leadership team here https://primarycarephysio.co.uk/pages/management-team
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£42,000 to £56,500 a year
Contract
Permanent
Working pattern
Part-time
Reference number
E0149-26-0211
Job locations
Millstream Medical Centre
Millstream House
Avon Approach
SALISBURY
SP1 3SL
United Kingdom
Job description
Job responsibilities
What You Will Do
Clinical Practice
- Independently assess, diagnose, and manage MSK presentations, including complex cases.
- Request investigations such as imaging and blood tests, and make appropriate referrals.
- Create tailored selfmanagement plans that support behavioural change and longterm recovery.
- Use your full scope of practice, including prescribing and injection therapy (where qualified).
- Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).
Collaboration & Development
- Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
- Educate colleagues on MSK triage pathways and provide informal clinical guidance.
- Support clinical audits and contribute to service improvement initiatives.
- Help shape and refine local MSK care pathways.
Leadership & Learning
- Participate in supervision and peerreflection sessions.
- Continue progressing against the HEE Roadmap to Practice.
- Contribute to clinical governance and mentoring where appropriate.
What Were Looking For
Essential
- HCPC and CSP registered Physiotherapist.
- Minimum 5 years postgraduate clinical experience.
- Minimum 3 years MSK clinical experience.
- Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
- Active CPD portfolio aligned to the four pillars of advanced practice.
Desirable
- MSc Level 7 modules.
- Prior FCP or MSK triage experience (NHS or private sector).
- Experience working in GP practices.
- Experience using EMIS or SystmOne.
- Qualified in injection therapy and/or Independent Prescribing.
Key Skills
- Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
- Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
- Excellent communication and clinical reasoning skills.
- Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
- Comfortable using digital tools and modern clinical systems.
- Committed to high standards of ethical, professional, and patientcentred care.
What We Offer
- 12.5+ days protected CPD time annually.
- Fully funded training in Injection Therapy and Independent Prescribing.
- 25 days annual leave + Bank Holidays (rising to 33 with service).
- Enhanced sick pay scheme.
- Corporate private healthcare cash plan via Medicash.
- Electric Vehicle Salary Sacrifice Scheme.
- Cycle2Work and TechScheme salary sacrifice options.
- Flexible workplace pension.
- Referafriend bonus scheme.
- A friendly, inclusive, and supportive team culture.
Equality, Diversity and Inclusion
Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].
This supports:
- Equality Act 2010 (reasonable adjustments duty)
- NHS People Promise (Belonging, Compassionate and Inclusive)
- CQC WellLed domain (inclusive culture, fair treatment)
Job description
Job responsibilities
What You Will Do
Clinical Practice
- Independently assess, diagnose, and manage MSK presentations, including complex cases.
- Request investigations such as imaging and blood tests, and make appropriate referrals.
- Create tailored selfmanagement plans that support behavioural change and longterm recovery.
- Use your full scope of practice, including prescribing and injection therapy (where qualified).
- Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).
Collaboration & Development
- Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
- Educate colleagues on MSK triage pathways and provide informal clinical guidance.
- Support clinical audits and contribute to service improvement initiatives.
- Help shape and refine local MSK care pathways.
Leadership & Learning
- Participate in supervision and peerreflection sessions.
- Continue progressing against the HEE Roadmap to Practice.
- Contribute to clinical governance and mentoring where appropriate.
What Were Looking For
Essential
- HCPC and CSP registered Physiotherapist.
- Minimum 5 years postgraduate clinical experience.
- Minimum 3 years MSK clinical experience.
- Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
- Active CPD portfolio aligned to the four pillars of advanced practice.
Desirable
- MSc Level 7 modules.
- Prior FCP or MSK triage experience (NHS or private sector).
- Experience working in GP practices.
- Experience using EMIS or SystmOne.
- Qualified in injection therapy and/or Independent Prescribing.
Key Skills
- Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
- Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
- Excellent communication and clinical reasoning skills.
- Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
- Comfortable using digital tools and modern clinical systems.
- Committed to high standards of ethical, professional, and patientcentred care.
What We Offer
- 12.5+ days protected CPD time annually.
- Fully funded training in Injection Therapy and Independent Prescribing.
- 25 days annual leave + Bank Holidays (rising to 33 with service).
- Enhanced sick pay scheme.
- Corporate private healthcare cash plan via Medicash.
- Electric Vehicle Salary Sacrifice Scheme.
- Cycle2Work and TechScheme salary sacrifice options.
- Flexible workplace pension.
- Referafriend bonus scheme.
- A friendly, inclusive, and supportive team culture.
Equality, Diversity and Inclusion
Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].
This supports:
- Equality Act 2010 (reasonable adjustments duty)
- NHS People Promise (Belonging, Compassionate and Inclusive)
- CQC WellLed domain (inclusive culture, fair treatment)
Person Specification
Qualifications
Essential
- - HCPC and CSP registered Physiotherapist
- - A degree in Physiotherapy
Desirable
- - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
- - Qualified independent prescriber
- - Qualified injection therapist
Experience
Essential
- - Minimum 5 years post-graduate clinical experience
- - Minimum 3 years MSK clinical experience
- - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
- - Active CPD portfolio aligned to the 4 pillars of advanced practice
- - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.
Desirable
- - Prior FCP or MSK triage experience (private or NHS)
- - Experience working in GP practices
- - Experience using EMIS or SystmOne
Person Specification
Qualifications
Essential
- - HCPC and CSP registered Physiotherapist
- - A degree in Physiotherapy
Desirable
- - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
- - Qualified independent prescriber
- - Qualified injection therapist
Experience
Essential
- - Minimum 5 years post-graduate clinical experience
- - Minimum 3 years MSK clinical experience
- - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
- - Active CPD portfolio aligned to the 4 pillars of advanced practice
- - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.
Desirable
- - Prior FCP or MSK triage experience (private or NHS)
- - Experience working in GP practices
- - Experience using EMIS or SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Promni Health
Address
Millstream Medical Centre
Millstream House
Avon Approach
SALISBURY
SP1 3SL
United Kingdom
Employer's website
https://www.promnihealth.co.uk (Opens in a new tab)
Employer details
Employer name
Promni Health
Address
Millstream Medical Centre
Millstream House
Avon Approach
SALISBURY
SP1 3SL
United Kingdom
Employer's website
https://www.promnihealth.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A6023-26-0011
Job summary
The Care Navigator is often the first point of contact for patients and visitors to Mortimer Medical Practice and plays a vital role in ensuring patients receive timely access to the most appropriate healthcare professional or service.
The postholder will provide a welcoming, efficient and professional reception and administrative service whilst using care navigation skills to support patients in accessing the right care, at the right time, from the right person.
Working within Practice policies, protocols and NHS guidance, the Care Navigator will contribute to the smooth running of the Practice by delivering excellent customer service, maintaining accurate patient records and supporting both clinical and non-clinical teams.
The role requires excellent communication skills, sound judgement, empathy, confidentiality and the ability to remain calm whilst managing competing priorities within a busy healthcare environment.
Main duties of the job
To deliver a high-quality patient experience by
- Acting as the first point of contact for patients, relatives and external agencies.
- Using Care Navigation principles to direct patients safely and appropriately to the most suitable clinician, healthcare professional or external service.
- Supporting delivery of the Practice's Total Triage model through effective management of patient contacts.
- Providing comprehensive reception and administrative support to ensure the efficient operation of the Practice.
- Maintaining accurate patient records in accordance with Practice procedures, GDPR and NHS information governance requirements.
- Promoting a positive, professional and compassionate image of Mortimer Medical Practice at all times.
About us
Mortimer Medical Practice is a friendly, well-established GP practice located in rural Kingsland, Herefordshire, serving a diverse and supportive patient population. The practice has two branch sites in nearby Orleton and Leintwardine, all of which are dispensing. With nearly 9,000 patients, we are proud of our reputation for delivering high-quality, patient-centred care within a welcoming and inclusive environment.
Our multidisciplinary team works collaboratively with respect, professionalism and kindness. We foster a positive workplace culture where every team member is recognised for their contribution and encouraged to develop their skills and interests. Staff wellbeing is important to us, and we strive to maintain a supportive atmosphere where colleagues feel valued.
We are committed to continuous improvement and providing excellent clinical care, our team benefits from strong clinical leadership, regular communication and opportunities for ongoing professional development. We encourage learning, share expertise across the practice and support career progression wherever possible.
As a group of smaller community-focused practices, we build meaningful relationships with patients and colleagues. We take pride in knowing our patients and delivering personalised care that makes a real difference to their health and wellbeing.
Mortimer Medical Practice offers an excellent opportunity to develop careers in primary care in a rewarding and fulfilling environment.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£12.83 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A6023-26-0011
Job locations
Kingsland
Leominster
Herefordshire
HR6 9QL
United Kingdom
Job description
Job responsibilities
Principal Duties and Responsibilities
Patient Care Navigation
Welcome patients and visitors in a courteous, professional and compassionate manner.
Assess patient requests using approved Care Navigation principles and Practice protocols.
Signpost patients to the most appropriate clinician, service or healthcare provider according to their needs.
Support patients in accessing a wide range of NHS and community services where appropriate.
Assist patients in understanding the services available both within and outside the Practice.
Escalate urgent clinical concerns immediately in accordance with Practice procedures.
Manage incoming telephone calls, face-to-face enquiries and electronic requests efficiently and professionally.
Book, amend and cancel appointments in accordance with Practice protocols and clinician availability.
Process home visit requests in line with Practice procedures.
Check patients into clinics and manage patient flow throughout the day.
Keep patients informed of delays and changes to appointments.
Ensure consulting rooms and reception areas are prepared and maintained to provide a welcoming environment.
Administrative Responsibilities
Maintain accurate electronic patient records using the Practice clinical system.
Register new patients and update demographic information.
Process repeat prescription requests in accordance with Practice policy.
Respond to authorised requests for test results whilst maintaining strict confidentiality.
Process incoming correspondence and electronic workflow as directed.
Manage tasks generated through Practice systems including EMIS Web, Anima, NHSmail and other approved digital platforms.
Receive and accurately record messages for clinicians and other members of the Practice Team.
Liaise effectively with pharmacies, hospitals, community services and other healthcare providers.
Respond positively and professionally to patient enquiries.
Explain Practice procedures and available services clearly.
Process requests for non-NHS services and collect fees where applicable.
Support patients who may require additional assistance or reasonable adjustments.
Deal sensitively with distressed or anxious patients, escalating concerns when appropriate.
Handle complaints courteously and in accordance with the Practice Complaints Procedure.
Information Governance
Maintain confidentiality at all times.
Comply with GDPR, NHS Confidentiality Code of Practice and Information Governance policies.
Ensure patient information is accurate, secure and handled appropriately.
Health, Safety and Security
Maintain a clean, tidy and safe reception environment.
Follow all Health & Safety, Fire Safety and Infection Prevention and Control procedures.
Report hazards, incidents or security concerns promptly.
Assist with opening and closing procedures as required.
Team Working
Work collaboratively with all members of the multidisciplinary team.
Provide cover for colleagues during periods of absence or increased demand.
Participate in Practice meetings and contribute to service improvements.
Demonstrate flexibility to support the changing needs of the Practice.
Training and Personal Development
Participate in mandatory and statutory training.
Undertake Care Navigation training and continue to develop knowledge of local NHS and community services.
Participate in annual appraisal and personal development planning.
Maintain competence in Practice systems and digital technologies.
General Responsibilities
The duties outlined above are not exhaustive and may change to meet the evolving needs of the Practice. All employees are expected to undertake any reasonable duties consistent with the grade and nature of the post.
Place of Work
The main place of work will be based at Kingsland, but there may be occasional times where travel is required to the practices branch surgeries at Orleton and Leintwardine.
Health & Safety
Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include, but will not be limited to
All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
Maintain an up to date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice.
Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice.
Making effective use of training to update knowledge and skills, and initiate and manage the training of others in these areas.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial or corrective action where needed.
Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas and general and patient areas generally clean, identifying issues and hazards and risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation, where appropriate, with other staff.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal and Professional Development
The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the Practice, and will
- Alert other team members to issues of quality and risk.
- Assess their own performance and take accountability for their own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patient needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and willstrive to
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Notes
This job description provides an overview of the role and is not exhaustive. The post-holder may be asked, following appropriate consultation, to undertake other duties commensurate with the post to meet the changing needs of the Practice. The job description and person specification will be reviewed periodically and may be amended following consultation with the post-holder.
Job description
Job responsibilities
Principal Duties and Responsibilities
Patient Care Navigation
Welcome patients and visitors in a courteous, professional and compassionate manner.
Assess patient requests using approved Care Navigation principles and Practice protocols.
Signpost patients to the most appropriate clinician, service or healthcare provider according to their needs.
Support patients in accessing a wide range of NHS and community services where appropriate.
Assist patients in understanding the services available both within and outside the Practice.
Escalate urgent clinical concerns immediately in accordance with Practice procedures.
Manage incoming telephone calls, face-to-face enquiries and electronic requests efficiently and professionally.
Book, amend and cancel appointments in accordance with Practice protocols and clinician availability.
Process home visit requests in line with Practice procedures.
Check patients into clinics and manage patient flow throughout the day.
Keep patients informed of delays and changes to appointments.
Ensure consulting rooms and reception areas are prepared and maintained to provide a welcoming environment.
Administrative Responsibilities
Maintain accurate electronic patient records using the Practice clinical system.
Register new patients and update demographic information.
Process repeat prescription requests in accordance with Practice policy.
Respond to authorised requests for test results whilst maintaining strict confidentiality.
Process incoming correspondence and electronic workflow as directed.
Manage tasks generated through Practice systems including EMIS Web, Anima, NHSmail and other approved digital platforms.
Receive and accurately record messages for clinicians and other members of the Practice Team.
Liaise effectively with pharmacies, hospitals, community services and other healthcare providers.
Respond positively and professionally to patient enquiries.
Explain Practice procedures and available services clearly.
Process requests for non-NHS services and collect fees where applicable.
Support patients who may require additional assistance or reasonable adjustments.
Deal sensitively with distressed or anxious patients, escalating concerns when appropriate.
Handle complaints courteously and in accordance with the Practice Complaints Procedure.
Information Governance
Maintain confidentiality at all times.
Comply with GDPR, NHS Confidentiality Code of Practice and Information Governance policies.
Ensure patient information is accurate, secure and handled appropriately.
Health, Safety and Security
Maintain a clean, tidy and safe reception environment.
Follow all Health & Safety, Fire Safety and Infection Prevention and Control procedures.
Report hazards, incidents or security concerns promptly.
Assist with opening and closing procedures as required.
Team Working
Work collaboratively with all members of the multidisciplinary team.
Provide cover for colleagues during periods of absence or increased demand.
Participate in Practice meetings and contribute to service improvements.
Demonstrate flexibility to support the changing needs of the Practice.
Training and Personal Development
Participate in mandatory and statutory training.
Undertake Care Navigation training and continue to develop knowledge of local NHS and community services.
Participate in annual appraisal and personal development planning.
Maintain competence in Practice systems and digital technologies.
General Responsibilities
The duties outlined above are not exhaustive and may change to meet the evolving needs of the Practice. All employees are expected to undertake any reasonable duties consistent with the grade and nature of the post.
Place of Work
The main place of work will be based at Kingsland, but there may be occasional times where travel is required to the practices branch surgeries at Orleton and Leintwardine.
Health & Safety
Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include, but will not be limited to
All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
Maintain an up to date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice.
Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice.
Making effective use of training to update knowledge and skills, and initiate and manage the training of others in these areas.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial or corrective action where needed.
Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas and general and patient areas generally clean, identifying issues and hazards and risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation, where appropriate, with other staff.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal and Professional Development
The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the Practice, and will
- Alert other team members to issues of quality and risk.
- Assess their own performance and take accountability for their own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patient needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and willstrive to
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Notes
This job description provides an overview of the role and is not exhaustive. The post-holder may be asked, following appropriate consultation, to undertake other duties commensurate with the post to meet the changing needs of the Practice. The job description and person specification will be reviewed periodically and may be amended following consultation with the post-holder.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) in English and Maths at Grade C/Level 4 or above. Good standard of numeracy and literacy
Desirable
- Customer Service qualification
Experience
Essential
- Experience in a customer-facing role. Experience managing confidential information. Experience working under pressure whilst maintaining accuracy.
Desirable
- Experience within NHS General Practice or Primary Care. Experience using EMIS Web, Anima or similar clinical systems.
Knowledge
Essential
- Understanding of excellent customer service. Awareness of confidentiality and data protection. Good IT skills.
Desirable
- Knowledge of Care Navigation principles. Understanding of Total Triage. Knowledge of NHS services and Primary Care pathways.
Skills and Abilities
Essential
- Excellent communication skills. Active listening. Ability to prioritise workload. Good organisational skills. Attention to detail. Professional telephone manner. Ability to deal with challenging situations calmly.
Desirable
- Experience of conflict resolution. Confidence supporting patients with digital services.
Personal Qualities
Essential
- Friendly and approachable. Empathetic. Reliable. Professional. Flexible. Team player. Positive attitude. Able to maintain confidentiality. Resilient under pressure.
Desirable
- Commitment to continuous improvement and service development.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) in English and Maths at Grade C/Level 4 or above. Good standard of numeracy and literacy
Desirable
- Customer Service qualification
Experience
Essential
- Experience in a customer-facing role. Experience managing confidential information. Experience working under pressure whilst maintaining accuracy.
Desirable
- Experience within NHS General Practice or Primary Care. Experience using EMIS Web, Anima or similar clinical systems.
Knowledge
Essential
- Understanding of excellent customer service. Awareness of confidentiality and data protection. Good IT skills.
Desirable
- Knowledge of Care Navigation principles. Understanding of Total Triage. Knowledge of NHS services and Primary Care pathways.
Skills and Abilities
Essential
- Excellent communication skills. Active listening. Ability to prioritise workload. Good organisational skills. Attention to detail. Professional telephone manner. Ability to deal with challenging situations calmly.
Desirable
- Experience of conflict resolution. Confidence supporting patients with digital services.
Personal Qualities
Essential
- Friendly and approachable. Empathetic. Reliable. Professional. Flexible. Team player. Positive attitude. Able to maintain confidentiality. Resilient under pressure.
Desirable
- Commitment to continuous improvement and service development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mortimer Medical Practice
Address
Kingsland
Leominster
Herefordshire
HR6 9QL
United Kingdom
Employer's website
Employer details
Employer name
Mortimer Medical Practice
Address
Kingsland
Leominster
Herefordshire
HR6 9QL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Clinical Fellow in Anaesthesia
Imperial College Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 290-TDPB-123
Job summary
The Department of Anaesthesia at Imperial College Healthcare NHS Trust is offering 6 to 12-month senior clinical fellow posts in general anaesthesia at Charing Cross Hospital. These posts are available from 4 November 2026. Start dates after this time will also be considered. It is ideal for either Specialty Registrars approaching the end of their training, or an anaesthetist who has completed their training and is looking to round off their experience prior to securing a consultant post.
Applicants are required to have fully completed the FRCA or equivalent qualification and have a minimum of 5 years' experience in anaesthesia and intensive care in a structured training program.
The clinical duties would cover the Stage 2 and 3 (sub-specialties Airway and Neuro-anaesthesia available) curriculum of the Royal College of Anaesthesia (RCOA). Clinical fellows will have opportunities to undertake activities that enhance their non-clinical skills such as education, research, and quality improvement and publication preparation.
Out of hours, the post holder will cover emergency theatre work, cardiac arrest calls and the acute pain service. The rota follows a full shift pattern with prospective cover and is EWTD compliant.
Main duties of the job
As the senior clinical fellow in anaesthesia, the post-holder will take part in a 1:8 senior registrar on-call rota alongside other residents. The post holder's clinical time will be spent on a variety of surgical lists covering specialties highlighted below. As far as possible, our department will provide senior clinical fellows the opportunity to spend more time in their preferred surgical sub-specialties to further their career goals.
The surgical specialties covered at Charing Cross hospital are neurosurgery (including interventional neuro-radiology and thrombectomy), head and neck (including plastics reconstructions, free flaps and robotic assisted surgery), complex airway procedures (including laryngo-tracheal reconstruction and airway lasering), major urology (including robotic assisted surgery), ENT, plastics, major colorectal (including HIPEC), major orthopaedics and day surgery.
St Mary's hospital is one of the four London Major Trauma Centres with associated surgical specialties, a quaternary vascular service and a busy obstetric unit. Additionally, colorectal, oesophageal, general, bariatric and paediatric surgery are also provided at this site.
Normal theatre working day 07:30 - 17:30
Long Day 07.30 - 20:00 (1:8)
Night shift 19.30 - 08:00 (1:8)
Please refer to job description and person specification for full details of eligibility criteria before applying.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Details
Date posted
03 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
Depending on experience £45,715 - £69,976 per annum +LDN Weighting + 1A banding (50%)
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
290-TDPB-123
Job locations
Charing Cross Hospital
Fulham Palace
London
W6 8RF
United Kingdom
Job description
Job responsibilities
As the senior clinical fellow in anaesthesia, the post-holder will take part in a 1:8 senior registrar on-call rota alongside other residents. The post holders clinical time will be spent on a variety of surgical lists covering specialties highlighted below. As far as possible, our department will provide senior clinical fellows the opportunity to spend more time in their preferred surgical sub-specialties to further their career goals.
The surgical specialties covered at Charing Cross hospital are neurosurgery (including interventional neuro-radiology and thrombectomy), head and neck (including plastics reconstructions, free flaps and robotic assisted surgery), complex airway procedures (including laryngo-tracheal reconstruction and airway lasering), major urology (including robotic assisted surgery), ENT, plastics, major colorectal (including HIPEC), major orthopaedics and day surgery.
Hammersmith Hospital includes renal, hepatobiliary, cardio-thoracic surgery, major gynae-oncology surgery and also provide anaesthesia for upper GI and endocrine surgery.
St Marys hospital is one of the four London Major Trauma Centres with associated surgical specialties, a quaternary vascular service and a busy obstetric unit. Additionally, colorectal, oesophageal, general, bariatric and paediatric surgery are also provided at this site.
The clinical duties would cover the Stage 2 and 3 (sub-specialties Airway and Neuro-anaesthesia available) curriculum of the Royal College of Anaesthesia (RCOA). Clinical fellows will have opportunities to undertake activities that enhance their non-clinical skills such as education, research, and quality improvement and publication preparation.
Please refer to job description and person specification for full details of eligibility criteria before applying.
Job description
Job responsibilities
As the senior clinical fellow in anaesthesia, the post-holder will take part in a 1:8 senior registrar on-call rota alongside other residents. The post holders clinical time will be spent on a variety of surgical lists covering specialties highlighted below. As far as possible, our department will provide senior clinical fellows the opportunity to spend more time in their preferred surgical sub-specialties to further their career goals.
The surgical specialties covered at Charing Cross hospital are neurosurgery (including interventional neuro-radiology and thrombectomy), head and neck (including plastics reconstructions, free flaps and robotic assisted surgery), complex airway procedures (including laryngo-tracheal reconstruction and airway lasering), major urology (including robotic assisted surgery), ENT, plastics, major colorectal (including HIPEC), major orthopaedics and day surgery.
Hammersmith Hospital includes renal, hepatobiliary, cardio-thoracic surgery, major gynae-oncology surgery and also provide anaesthesia for upper GI and endocrine surgery.
St Marys hospital is one of the four London Major Trauma Centres with associated surgical specialties, a quaternary vascular service and a busy obstetric unit. Additionally, colorectal, oesophageal, general, bariatric and paediatric surgery are also provided at this site.
The clinical duties would cover the Stage 2 and 3 (sub-specialties Airway and Neuro-anaesthesia available) curriculum of the Royal College of Anaesthesia (RCOA). Clinical fellows will have opportunities to undertake activities that enhance their non-clinical skills such as education, research, and quality improvement and publication preparation.
Please refer to job description and person specification for full details of eligibility criteria before applying.
Person Specification
Education/Qualifications
Essential
- Full GMC registered/ licensed Medical Practitioner
- Final FRCA or equivalent
Desirable
- Post graduate qualification or further degree
- Distinctions, prizes
Language/ Communication Skills
Essential
- Excellent understanding of English, both written and oral.
Academic Achievements including Research/Publications
Essential
- Good understanding of principles of research.
Desirable
- Participated in research
- Peer reviewed publications
- Experience of presenting data locally/ regionally/ nationally
Audit
Essential
- Understanding of the application of audit and clinical governance to clinical practice.
Desirable
- Initiated and completed quality improvement projects
Teaching & Training
Essential
- Experience of delivering teaching and training to undergraduates/ postgraduates and allied health professionals.
Desirable
- Trained educator (e.g. GIC, Train the Trainer)
- Initiated, led and delivered a teaching programme
Clinical skills
Essential
- Demonstrates a broad range of advanced clinical and assessment skills in anaesthesia.
Desirable
- Advanced life support (ALS) provider or equivalent, ATLS, ALS, EPLS
Knowledge/skills
Essential
- Minimum of 5 years' experience in anaesthesia and intensive care in a structured training programme.
- Knowledge of UK Health Systems.
- Understands current issues in the NHS & Anaesthesia.
Desirable
- Evidence of developing subspecialty interest in anaesthesia relevant to ICHNT
Person Specification
Education/Qualifications
Essential
- Full GMC registered/ licensed Medical Practitioner
- Final FRCA or equivalent
Desirable
- Post graduate qualification or further degree
- Distinctions, prizes
Language/ Communication Skills
Essential
- Excellent understanding of English, both written and oral.
Academic Achievements including Research/Publications
Essential
- Good understanding of principles of research.
Desirable
- Participated in research
- Peer reviewed publications
- Experience of presenting data locally/ regionally/ nationally
Audit
Essential
- Understanding of the application of audit and clinical governance to clinical practice.
Desirable
- Initiated and completed quality improvement projects
Teaching & Training
Essential
- Experience of delivering teaching and training to undergraduates/ postgraduates and allied health professionals.
Desirable
- Trained educator (e.g. GIC, Train the Trainer)
- Initiated, led and delivered a teaching programme
Clinical skills
Essential
- Demonstrates a broad range of advanced clinical and assessment skills in anaesthesia.
Desirable
- Advanced life support (ALS) provider or equivalent, ATLS, ALS, EPLS
Knowledge/skills
Essential
- Minimum of 5 years' experience in anaesthesia and intensive care in a structured training programme.
- Knowledge of UK Health Systems.
- Understands current issues in the NHS & Anaesthesia.
Desirable
- Evidence of developing subspecialty interest in anaesthesia relevant to ICHNT
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Charing Cross Hospital
Fulham Palace
London
W6 8RF
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Charing Cross Hospital
Fulham Palace
London
W6 8RF
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
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Paediatric middle- grade non-training rotations at UHB
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 15803
Job summary
We invite applications for six Paediatric Tier 2 Medical doctors for a rotational 12 month post based at Good Hope Hospital (GHH) for 6 months, and at Heartlands Hospital (BHH) for 6 months. Both units together comprise the general paediatric department of University Hospitals Birmingham (UHB). Successful applicants will be part of the Tier 2 rota, with their first post EITHER at BHH OR at GHH followed by rotation to the other site. These posts arise as a result of approved funding to expand our Tier 2 rotas in order to enhance patient safety and increase training opportunities in the presence of increasing patient flow.
Note: we are currently unable to accept any applicants who have engaged with an agency.
Main duties of the job
*To undertake Tier 2 duties on the Tier 2 Medical rota, and function at a senior practitioner level, to provide autonomous clinical care.
*To share with colleagues' responsibility for the day-to-day management of the Department.
*To assess and manage paediatric patients on Assessment Unit, ward, HDU, neonatal unit, and post-natal wards
*To share responsibilities of in-patient care including handover, ward rounds, transfer as required, investigations and documentation
*To provide outpatient clinics.
*To supervise resident doctors including FY1, 2, GP trainees and paediatric ST1-3 in their clinical roles, and to support their training and professional development
*To complete duties of weekly timetable including out of hours responsibilities, attending emergencies and leading resuscitation in the emergency department, delivery suite, Children's Assessment Unit, and elsewhere on the hospital site as required.
*To attend multidisciplinary ward meetings.
*To participate in Departmental Education and Training sessions.
*To actively participate in both departmental and Trust matters concerning Clinical Governance and audit.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
03 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£67,325 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
15803
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
United Kingdom
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Job description
Job responsibilities
The successful applicants will join the paediatric medical Tier 2 gaining general paediatric, neonatal, and ambulatory experience at GHH; and general paediatric, HDU, and subspecialty experience at BHH. You will work with the multidisciplinary team, under the supervision of the departmental consultants, offering leadership and training for other resident doctors, and providing emergency, elective, and ongoing clinical care to patients attending the assessment units, outpatient clinics, admitted to the inpatient wards, HDU (BHH) and Neonatal Unit (GHH), and supporting neonates on delivery suite and post natal wards (GHH), and children attending the Emergency Department and other departments, as required.
**Please note, full GMC registration with a licence to practice is essential for this role. However UHB may be able to sponsor for GMC should we not be able to recruit a candidate who is already registered.**
Job description
Job responsibilities
The successful applicants will join the paediatric medical Tier 2 gaining general paediatric, neonatal, and ambulatory experience at GHH; and general paediatric, HDU, and subspecialty experience at BHH. You will work with the multidisciplinary team, under the supervision of the departmental consultants, offering leadership and training for other resident doctors, and providing emergency, elective, and ongoing clinical care to patients attending the assessment units, outpatient clinics, admitted to the inpatient wards, HDU (BHH) and Neonatal Unit (GHH), and supporting neonates on delivery suite and post natal wards (GHH), and children attending the Emergency Department and other departments, as required.
**Please note, full GMC registration with a licence to practice is essential for this role. However UHB may be able to sponsor for GMC should we not be able to recruit a candidate who is already registered.**
Person Specification
Qualifications
Essential
- *Full GMC registration
- *Eligibility to live and work in the UK
- *Evidence of achievement of Foundation competencies in line with GMC standards/Good Medical Practice
- *Minimum of FOP, TAS, and AKP
- *APLS, PILS or EPALS AND NLS provider course
Desirable
- *Clinical MRCPCH or equivalent post graduate Paediatric qualification overseas
Experience
Essential
- *Able to demonstrate clinical knowledge appropriate to level of responsibility
- *Minimum 12 months as paediatric medical practitioner in a multi professional environment equivalent to the hospitals in which trainees are currently working in UK
- *Recent Neonatal experience within NHS
- *Evidence of achievement of ST3 competencies in paediatrics.
- Expert knowledge of measures to stabilise critically ill babies, children and young adults
- * Basic understanding of audit and research methodologies
- * Basic understanding of health and safety, clinical risk and quality issues
- * Awareness of equality and diversity
- * Awareness of Clinical Governance procedures
- * Expert knowledge of measures to stabilise critically ill babies, children and young adults
- * Basic understanding of audit and research methodologies
- * Basic understanding of health and safety, clinical risk and quality issues
- * Awareness of equality and diversity
- * Awareness of Clinical Governance procedures
Additional Criteria
Essential
- *Level 3 safeguarding Competencies
- *Enhanced DBS check
Person Specification
Qualifications
Essential
- *Full GMC registration
- *Eligibility to live and work in the UK
- *Evidence of achievement of Foundation competencies in line with GMC standards/Good Medical Practice
- *Minimum of FOP, TAS, and AKP
- *APLS, PILS or EPALS AND NLS provider course
Desirable
- *Clinical MRCPCH or equivalent post graduate Paediatric qualification overseas
Experience
Essential
- *Able to demonstrate clinical knowledge appropriate to level of responsibility
- *Minimum 12 months as paediatric medical practitioner in a multi professional environment equivalent to the hospitals in which trainees are currently working in UK
- *Recent Neonatal experience within NHS
- *Evidence of achievement of ST3 competencies in paediatrics.
- Expert knowledge of measures to stabilise critically ill babies, children and young adults
- * Basic understanding of audit and research methodologies
- * Basic understanding of health and safety, clinical risk and quality issues
- * Awareness of equality and diversity
- * Awareness of Clinical Governance procedures
- * Expert knowledge of measures to stabilise critically ill babies, children and young adults
- * Basic understanding of audit and research methodologies
- * Basic understanding of health and safety, clinical risk and quality issues
- * Awareness of equality and diversity
- * Awareness of Clinical Governance procedures
Additional Criteria
Essential
- *Level 3 safeguarding Competencies
- *Enhanced DBS check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Talent Acquisition Partner
Berkshire Healthcare Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 371-CS412
Job summary
We're looking for an experienced and motivated Talent Acquisition Partner to join our friendly, supportive and high-performing Talent Acquisition team.
This is an excellent opportunity for a talented recruiter who enjoys building strong relationships, influencing stakeholders and finding creative solutions to challenging recruitment needs. Whether your experience comes from an agency or in-house environment, if you're passionate about attracting great talent and delivering an outstanding recruitment experience, we'd love to hear from you.
This role offers the flexibility of hybrid working, with the opportunity to work from home most of the week alongside occasional travel across Berkshire to support recruitment events, assessment centres and stakeholder meetings.
Main duties of the job
What you'll be doing
- Proactively engaging with managers to determine recruitment needs and shaping solutions to meet these
- Re-writing job ads to attract the best talent and promote inclusivity in line with employment legislation and corporate guidelines
- Sourcing and screening candidates using a variety of techniques including recruitment campaigns and social media advertising
- Planning and organise recruitment events - both face-to-face and virtual
- Providing an exceptional candidate experience - understanding their work preferences, organising and following up on interviews, providing feedback and offers.
- Working effectively with the Recruitment Administration team to ensure a smooth pre-employment process
- Maintaining accurate reporting to track success
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£33,677 to £40,996 a year per annum (incl. of HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
371-CS412
Job locations
London House, London Road, Bracknell, Berkshire, RG12 2UT
London House, London Road
Bracknell
RG12 2UT
United Kingdom
Job description
Job responsibilities
The must haves for this role:
- Recent experience of managing end-to-end recruitment
- Knowledge of how to attract and screen candidates in a challenging recruitment market
- Excellent communication skills with the ability to persuade, influence and build great working relationships!
- Ability to travel independently around Berkshire, noting that some of our locations cannot easily be reached by public transport
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to contact Sarah Crawforth, Candidate Attraction Manager on 07815 485130 or email [email protected] who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
The must haves for this role:
- Recent experience of managing end-to-end recruitment
- Knowledge of how to attract and screen candidates in a challenging recruitment market
- Excellent communication skills with the ability to persuade, influence and build great working relationships!
- Ability to travel independently around Berkshire, noting that some of our locations cannot easily be reached by public transport
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to contact Sarah Crawforth, Candidate Attraction Manager on 07815 485130 or email [email protected] who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education, qualifications or training
Essential
- Good standard of education to degree level or equivalent or extensive experience in recruitment or talent acquisition
Previous Experience
Essential
- Recent experience managing end to end recruitment processes
- Experience of using TRAC/application tracking systems
- Significant experience working within a talent acquisition or recruitment team (agency or in-house function)
- Experience of partnering with hiring managers to understand recruitment requirements and to positively influence recruitment outcomes
- Evidence of previously recording and measuring recruitment success
- Experience of writing effective job ads
- Experience of using job boards and CV sifting to identity suitable candidates
- Experience of arranging and facilitating recruitment events (virtually and in-person)
Knowledge, skills and abilities
Essential
- Knowledge of how to use social media for recruiting
- Able to identify suitable recruitment solutions to support specific hiring needs
Desirable
- Understanding employment law principles and how to apply these to recruitment processes
Additional Requirements (to be discussed at interview)
Essential
- Ability to travel independently around Berkshire
Person Specification
Education, qualifications or training
Essential
- Good standard of education to degree level or equivalent or extensive experience in recruitment or talent acquisition
Previous Experience
Essential
- Recent experience managing end to end recruitment processes
- Experience of using TRAC/application tracking systems
- Significant experience working within a talent acquisition or recruitment team (agency or in-house function)
- Experience of partnering with hiring managers to understand recruitment requirements and to positively influence recruitment outcomes
- Evidence of previously recording and measuring recruitment success
- Experience of writing effective job ads
- Experience of using job boards and CV sifting to identity suitable candidates
- Experience of arranging and facilitating recruitment events (virtually and in-person)
Knowledge, skills and abilities
Essential
- Knowledge of how to use social media for recruiting
- Able to identify suitable recruitment solutions to support specific hiring needs
Desirable
- Understanding employment law principles and how to apply these to recruitment processes
Additional Requirements (to be discussed at interview)
Essential
- Ability to travel independently around Berkshire
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
London House, London Road, Bracknell, Berkshire, RG12 2UT
London House, London Road
Bracknell
RG12 2UT
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
London House, London Road, Bracknell, Berkshire, RG12 2UT
London House, London Road
Bracknell
RG12 2UT
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Cardiac Investigation Unit Admin Assistant
Salisbury NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 269-SFT9892-A
Job summary
The Cardiac Investigation Unit (CIU) at Salisbury NHS Foundation Trust is looking for an Admin Assistant to join their team.
As a CIU Admin Assistant you will be part of a forward thinking team, assisting in providing an administrative service including responding to patients and staff face to face and via telephone, answering emails and booking tests and appointments that come from internal and external referrers.
The CIU is a department that supports with diagnostic tests that aid the patient journey.
If you are interested, please make contact to arrange an informal chat or visit.
Main duties of the job
To provide an excellent administration service within the Cardiac Investigation Unit.
To deal with telephone inquiries in a polite, helpful and courteous manner whilst making sure that patient confidentiality is maintained.
To assist in the CIU administrators in managing referrals and booking of patients for investigations.
Please see attached job description and person specification for full details of roles and responsibilities
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata if part time
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
269-SFT9892-A
Job locations
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for full details of roles and responsibilities
Job description
Job responsibilities
Please see attached job description and person specification for full details of roles and responsibilities
Person Specification
Education, Qualifications and Training
Essential
- GCSE English Language (grade C or above)
Experience
Essential
- Previous administrative experience or equivalent
- Experience working as part of a team
- Experience with Microsoft Office
Desirable
- Clerical/office administration experience within a healthcare environment
Knowledge and Skills
Essential
- Excellent telephone manner
- Excellent customer care skills
- Ability to work autonomously, coordinate and prioritise
- Ability to problem solve and cope under pressure
- Ability to liaise with other staff and departments
- Ability to work as a team in a multidisciplinary environment
- Understanding of the need for confidentiality
Person Specification
Education, Qualifications and Training
Essential
- GCSE English Language (grade C or above)
Experience
Essential
- Previous administrative experience or equivalent
- Experience working as part of a team
- Experience with Microsoft Office
Desirable
- Clerical/office administration experience within a healthcare environment
Knowledge and Skills
Essential
- Excellent telephone manner
- Excellent customer care skills
- Ability to work autonomously, coordinate and prioritise
- Ability to problem solve and cope under pressure
- Ability to liaise with other staff and departments
- Ability to work as a team in a multidisciplinary environment
- Understanding of the need for confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
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Support Secretary Respiratory
Northern Care Alliance NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 236-MED-AC432-26
Job summary
The Respiratory Department is looking for an experienced and enthusiastic individual to provide administrative support for the Respiratory department.
You will be expected to provide day to day secretarial and administrative services employing advanced audio typing skills with the use of medical terminology.
This post will provide you with an exciting challenge and give you the opportunity to play a key-supporting role in the development of the Service. It is a busy but rewarding department to work in with a great emphasis on teamwork and achieving departmental targets.
Main duties of the job
- To provide a comprehensive secretarial and administrative service to the triage team within the Respiratory department
- To support secretarial and administrative colleagues in meeting departmental objectives.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.
By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
236-MED-AC432-26
Job locations
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Skills
Essential
- Good written and verbal communication skills
- An ability to communicate with people at all levels
- Ability to work under pressure
- Ability to use transcription equipment
Qualifications
Essential
- RSA II or equivalent
Desirable
- Qualification in medical secretarial studies
- Possession of ECDL qualification
Knowledge
Essential
- Good all round secretarial knowledge of all office practice and procedures
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Knowledge of medical terminology
Desirable
- Knowledge of the Trust's current Information Technology systems (e.g. Medisec, Patient Centre, EPR, G2 dictation)
Experience
Essential
- Significant experience in a hospital setting or similar
Desirable
- Previous experience working in the Trust in similar role
- Experienced in the use of Excel
Person Specification
Skills
Essential
- Good written and verbal communication skills
- An ability to communicate with people at all levels
- Ability to work under pressure
- Ability to use transcription equipment
Qualifications
Essential
- RSA II or equivalent
Desirable
- Qualification in medical secretarial studies
- Possession of ECDL qualification
Knowledge
Essential
- Good all round secretarial knowledge of all office practice and procedures
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Knowledge of medical terminology
Desirable
- Knowledge of the Trust's current Information Technology systems (e.g. Medisec, Patient Centre, EPR, G2 dictation)
Experience
Essential
- Significant experience in a hospital setting or similar
Desirable
- Previous experience working in the Trust in similar role
- Experienced in the use of Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Booking & Scheduling Clerk
Northern Care Alliance NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 236-NCA-AC449-26
Job summary
An exciting opportunity has opened up to join our team.
With demand on our services at an all time high the role our department provides has never been more critical.
Team Members are required to work on a rota system to cover
8.00am - 6.00pm Monday - Friday
We will give you:
- The chance to make a difference to people in our local communities
- A mix of both office and home-working on a rota basis once training completed
- A range of Monday to Friday shifts
- Career development opportunities
Main duties of the job
As a Booking Clerk your main duties will cover:
- Managing waiting lists by priority and date order
- Booking those next on the list to a date and time that suits them
- Answering and signposting general enquiries from patients calling our appointments line
- Working collaboratively with the directorate team to ensure the capacity & demand balance is right
- Organising your workload to meet our KPI's
To do this we need you to:
- Be able to prioritise your workload effectively
- Pride yourself on being organised
- Have an excellent eye for detail
- Be confident using a computer and Microsoft Office (in particular Excel)
- Have an excellent telephone manner
- Be able to communicate effectively and manage patient expectation
- Strive to give our patients an excellent customer service
- Be enthusiastic, resilient, confident, and committed
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time, Flexible working, Compressed hours
Reference number
236-NCA-AC449-26
Job locations
Rochdale Infirmary
Whitehall Street
Rochdale
OL12 0NB
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- Numeracy & Literacy (A-C)
Desirable
- Customer care NVQ level 2 or equivalent experience
- ECDL
Skills
Essential
- Be able to prioritise own workload and work to deadlines
- Ability to work under pressure
- Excellent interpersonal and communication skills in order to deal with a wide range of NHS staff and patients on the telephone
- Ability to deal effectively with confrontational/challenging situations
Experience
Essential
- Previous experience of working within a team
- Experience of working in a customer care environment
- Office experience and knowledge of administrative procedures
Desirable
- Booking & Scheduling/Theatre Scheduling background
Knowledge
Essential
- An understanding of NHS targets
- Good knowledge of computer systems and ability to transfer information accurately
- A good understanding of confidentiality/data protection
Person Specification
Qualifications
Essential
- Numeracy & Literacy (A-C)
Desirable
- Customer care NVQ level 2 or equivalent experience
- ECDL
Skills
Essential
- Be able to prioritise own workload and work to deadlines
- Ability to work under pressure
- Excellent interpersonal and communication skills in order to deal with a wide range of NHS staff and patients on the telephone
- Ability to deal effectively with confrontational/challenging situations
Experience
Essential
- Previous experience of working within a team
- Experience of working in a customer care environment
- Office experience and knowledge of administrative procedures
Desirable
- Booking & Scheduling/Theatre Scheduling background
Knowledge
Essential
- An understanding of NHS targets
- Good knowledge of computer systems and ability to transfer information accurately
- A good understanding of confidentiality/data protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Rochdale Infirmary
Whitehall Street
Rochdale
OL12 0NB
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Rochdale Infirmary
Whitehall Street
Rochdale
OL12 0NB
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
A&E Receptionist
Northern Care Alliance NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 236-UEC-AC408-26-A
Job summary
An opportunity has arisen to work as part of the Emergency Department team, delivering a friendly, confidential, efficient, and professional reception and registration service for patients, relatives, and visitors.
The role involves managing a wide range of face-to-face and telephone enquiries from clinical staff, patients, relatives, GPs, and external agencies, providing accurate information and general advice as required.
A broad range of administrative and clerical duties will be undertaken to support the smooth running of the department. As the reception service operates 24 hours a day, 7 days a week, you will be required to work flexible shifts, including unsociable hours, weekends, and public holidays. Staff may also be called upon to support the department during major incidents.
Main duties of the job
Patient Reception & Registration
- Receive and register patients, ensuring demographic details are accurate and updated using the National Spines service and relevant IT systems.
- Discharge patients and arrange follow-up or outpatient appointments within agreed timescales.
- Prepare admission paperwork and associated documentation.
- Receive, check, and process patient investigations, ensuring they are reviewed by clinicians or filed appropriately.
- Direct patients to clinical areas and provide assistance to those who are injured, unwell, or have mobility needs.
- Support patients with general enquiries, communication needs, and transport arrangements.
- Arrange interpreter services for patients with language barriers attending the GP Out-of-Hours (OOH) service.
- Provide advice to patients and relatives regarding appointments and local services.
- Alert the triage nurse to any concerns about patients in the waiting area.
- Handle calls from patients, relatives, and carers regarding healthcare concerns, relaying information to clinical staff.
GP Out-of-Hours (OOH) Patient Care
- Support patient care from the moment a call is received from NHS 111 until clinical assessment begins, either by phone or face-to-face.
- Inform patients of delays to GP OOH appointments or home visits.
- Liaise with external services when required to support patient care.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
236-UEC-AC408-26-A
Job locations
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:https://careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- Good general education
Desirable
- Relevant NVQ2 qualifications
- IT related qualification
Knowledge
Desirable
- Knowledge of Microsoft Office and Outlook
- Knowledge of Patient Centre, Adastra, EPR
Experience
Essential
- Previous experience of working within a customer care environment
- Customer Service experience
Desirable
- Previous experience of reception work
Skills
Essential
- Ability to work in a high-pressured environment
- Excellent verbal and written communication skills
- Excellent keyboard skills
- Ability to problem solve, plan and prioritise workload
- Good literacy and numeracy skills
- Computer literate
- Ability to work in a high-pressured environment
- Ability to deal with sensitive issues
- Ability to problem solve, plan and prioritise workload
Person Specification
Qualifications
Essential
- Good general education
Desirable
- Relevant NVQ2 qualifications
- IT related qualification
Knowledge
Desirable
- Knowledge of Microsoft Office and Outlook
- Knowledge of Patient Centre, Adastra, EPR
Experience
Essential
- Previous experience of working within a customer care environment
- Customer Service experience
Desirable
- Previous experience of reception work
Skills
Essential
- Ability to work in a high-pressured environment
- Excellent verbal and written communication skills
- Excellent keyboard skills
- Ability to problem solve, plan and prioritise workload
- Good literacy and numeracy skills
- Computer literate
- Ability to work in a high-pressured environment
- Ability to deal with sensitive issues
- Ability to problem solve, plan and prioritise workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Prescription Clerk and Clinical Coder including reception support
Cardinal Medical Practice View all jobs
Posted 1 month(s) ago
Reference: A0397-26-0012
Job summary
The post holder will work as part of the practice team, responsible for the accurate and timely processing of repeat prescription requests and summarising and clinical coding of patient correspondence. The role will involve reviewing incoming requests and correspondence and identifying relevant clinical information, taking appropriate action, and ensuring that items requiring clinical input are promptly forwarded to the appropriate member of the Clinical Team.
The post holder will contribute to maintaining accurate, up-to-date and high-quality patient records, while ensuring that all correspondence is processed efficiently, confidentially and in accordance with practice procedures and NHS requirements.
The post holder will provide additional reception support when required, including booking nursing appointments, responding to patient enquiries, signposting patients to appropriate healthcare services, and providing guidance and support with the use of AskMyGP.
You will need to be able to explain sensitive or complicated information in a clear, sympathetic way that is easily understood.
Previous experience of working within a GP practice environment and a working knowledge of SystmOne would be a definite advantage.
Interview date: Monday 14th September 2026
Main duties of the job
Processing prescription requests from patients, pharmacies, and other healthcare professionals within the practice SLA.
Preparing repeat prescriptions in line with the practices procedures and prescribing protocols.
Checking prescription requests against the patients medication record and identifying discrepancies or unusual requests for review.
Updating patient medication records accurately and ensuring changes are documented.
Monitoring repeat medication requirements, including identifying patients who may need a medication review or be eligible for repeat dispensing.
Accurately code diagnoses, symptoms, procedures, investigations and clinical information using SNOMED CT and other relevant coding systems.
Review and code information from patient consultations, clinical letters, hospital correspondence, test results and discharge summaries.
Ensure patient records are complete, accurate, up to date and appropriately coded.
Identify missing or unclear clinical information and liaise with GPs and other clinicians where clarification is required.
Support the practice with QOF, enhanced services, IIF and other contractual reporting requirements.
Maintain confidentiality and comply with GDPR, information governance and practice policies.
Reception support, including booking nursing appointments, responding to patient enquiries, signposting patients to appropriate healthcare services, and providing guidance and support with the use of AskMyGP.
About us
Located on the outskirts of Ipswich town centre, Cardinal Medical Practice is the largest medical practice in Suffolk and was formed as a result of a merger between Chesterfield Drive, Deben Road and Norwich Road Surgeries. The practice is vastly dedicated to offering high quality care to a population of approximately 28,500 patients.
The practice has a clinical team of 4 GP Partners, 11 Salaried GP's, 3 GP Registrars, Advanced Nurse Practitioners, Paramedics, Physicians Associates, Practice Nurses, Nurse Associates, Healthcare Assistants, Care Co-ordinators and additional healthcare professionals. The team is supported by Management and a large administrative team.
If you would like any further information about the role, please contact our Practice Operations Manager in the first instance - [email protected]
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience Salary dependent on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0397-26-0012
Job locations
Deben Road Surgery
2 Deben Road
Ipswich
IP1 5EN
United Kingdom
Job description
Job responsibilities
Job Summary
The post holder will work as part of the practice team, responsible for the timely and efficient repeat prescribing service to patients. The role will also include the accurate and timely summarising and clinical coding of patient correspondence. The role will involve reviewing incoming correspondence, identifying relevant clinical information, taking appropriate action, and ensuring that items requiring clinical input are promptly forwarded to the appropriate member of the Clinical Team.
To ensure a timely and efficient repeat prescribing service to patients. To summarise and forward in an efficient and effective manner.
The post holder will contribute to maintaining accurate, up-to-date and high-quality patient records, while ensuring that all correspondence is processed efficiently, confidentially and in accordance with practice procedures and NHS requirements.
Key Responsibilities
The post holder will be responsible for ensuring all correspondence is dealt with in an efficient and timely manner and within our service level agreements.
Key duties include:
Processing prescription requests from patients, pharmacies, and other healthcare professionals within the practice SLA.
Preparing repeat prescriptions in line with the practices procedures and prescribing protocols.
Checking prescription requests against the patients medication record and identifying discrepancies or unusual requests for review.
Updating patient medication records accurately and ensuring changes are documented.
Monitoring repeat medication requirements, including identifying patients who may need a medication review or be eligible for repeat dispensing.
Handling prescription-related queries from patients and explaining administrative processes clearly.
Communicating with community pharmacies regarding prescription issues, missing items, or requests for clarification.
Accurately code diagnoses, symptoms, procedures, investigations and clinical information using SNOMED CT and other relevant coding systems.
Review and code information from patient consultations, clinical letters, hospital correspondence, test results and discharge summaries.
Ensure patient records are complete, accurate, up to date and appropriately coded.
Identify missing or unclear clinical information and liaise with GPs and other clinicians where clarification is required.
Support the practice with QOF, enhanced services, IIF and other contractual reporting requirements.
Maintain confidentiality and comply with GDPR, information governance and practice policies.
Identify coding discrepancies or duplicate/inaccurate entries and make appropriate corrections.
Support the practice in achieving high-quality clinical data and accurate reporting.
Keep up to date with changes to coding standards, NHS requirements and primary care contractual requirements.
Work closely with GPs, practice nurses, administrators and the wider practice team to improve the quality of clinical records.
Contribute to continuous improvement of clinical coding processes and data quality within the practice.
Correspond with patients and hospital trusts regarding relevant clinical and administrative matters.
Reception support, including booking nursing appointments, responding to patient enquiries, signposting patients to appropriate healthcare services, and providing guidance and support with the use of AskMyGP.
Take opportunities (make every contact count MECC) as appropriate to remind patients to book checks, for example chronic disease annual reviews, childhood immunisations, cervical screening
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Monthly training sessions as necessary
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will:
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Equal Opportunities
Cardinal Medical Practice is an equal opportunities employer and you will be expected to comply with all relevant policies and procedures in this area together with all other policies and procedures as initiated by the practice.
Work Visa/Permits/Leave to Remain
If you are a non-resident of the United Kingdom or European Economic Union, you are required to have a valid work visa and leave to remain in the UK, which is renewed as required. The Practice is unable to employ or continue to employ you if you require but do not have a valid work visa and/or leave to remain in the UK.
Code of Conduct
All staff are required to work in accordance with the code of conduct for their professional group (e.g. Nursing and Midwifery Council, Health Professions Council, General Medical Council, NHS Code of Conduct for Senior Managers).
Infection Control
It is the responsibility of all staff, whether clinical or non-clinical, to familiarise themselves with and adhere to current policy in relation to the prevention of the spread of infection.
Clinical staff, on entering and leaving clinical areas and between contacts with patients, must apply alcohol gel to their hands and also wash their hands frequently with soap and water. Staff are required to communicate any infection risks to the Infection Control lead.
Complaints
From time to time, complaints may occur, no matter how professional the approach of our staff. All complaints are investigated promptly, and the full co-operation of staff is required. The current guidelines amplify the above points with policies and procedures explained.
Maintaining continued professional development
Clinical staff making entries into patient health records are required to follow any Practice standards of record keeping
Information Quality Assurance
As an employee of the Practice it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions.
Freedom of Information
The post holder should be aware of the responsibility placed on employees under the Freedom of Information Act 2000 and is responsible for helping to ensure that the Practice complies with the Act when handling or dealing with any information relating to Practice activity.
Job description
Job responsibilities
Job Summary
The post holder will work as part of the practice team, responsible for the timely and efficient repeat prescribing service to patients. The role will also include the accurate and timely summarising and clinical coding of patient correspondence. The role will involve reviewing incoming correspondence, identifying relevant clinical information, taking appropriate action, and ensuring that items requiring clinical input are promptly forwarded to the appropriate member of the Clinical Team.
To ensure a timely and efficient repeat prescribing service to patients. To summarise and forward in an efficient and effective manner.
The post holder will contribute to maintaining accurate, up-to-date and high-quality patient records, while ensuring that all correspondence is processed efficiently, confidentially and in accordance with practice procedures and NHS requirements.
Key Responsibilities
The post holder will be responsible for ensuring all correspondence is dealt with in an efficient and timely manner and within our service level agreements.
Key duties include:
Processing prescription requests from patients, pharmacies, and other healthcare professionals within the practice SLA.
Preparing repeat prescriptions in line with the practices procedures and prescribing protocols.
Checking prescription requests against the patients medication record and identifying discrepancies or unusual requests for review.
Updating patient medication records accurately and ensuring changes are documented.
Monitoring repeat medication requirements, including identifying patients who may need a medication review or be eligible for repeat dispensing.
Handling prescription-related queries from patients and explaining administrative processes clearly.
Communicating with community pharmacies regarding prescription issues, missing items, or requests for clarification.
Accurately code diagnoses, symptoms, procedures, investigations and clinical information using SNOMED CT and other relevant coding systems.
Review and code information from patient consultations, clinical letters, hospital correspondence, test results and discharge summaries.
Ensure patient records are complete, accurate, up to date and appropriately coded.
Identify missing or unclear clinical information and liaise with GPs and other clinicians where clarification is required.
Support the practice with QOF, enhanced services, IIF and other contractual reporting requirements.
Maintain confidentiality and comply with GDPR, information governance and practice policies.
Identify coding discrepancies or duplicate/inaccurate entries and make appropriate corrections.
Support the practice in achieving high-quality clinical data and accurate reporting.
Keep up to date with changes to coding standards, NHS requirements and primary care contractual requirements.
Work closely with GPs, practice nurses, administrators and the wider practice team to improve the quality of clinical records.
Contribute to continuous improvement of clinical coding processes and data quality within the practice.
Correspond with patients and hospital trusts regarding relevant clinical and administrative matters.
Reception support, including booking nursing appointments, responding to patient enquiries, signposting patients to appropriate healthcare services, and providing guidance and support with the use of AskMyGP.
Take opportunities (make every contact count MECC) as appropriate to remind patients to book checks, for example chronic disease annual reviews, childhood immunisations, cervical screening
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Monthly training sessions as necessary
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will:
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Equal Opportunities
Cardinal Medical Practice is an equal opportunities employer and you will be expected to comply with all relevant policies and procedures in this area together with all other policies and procedures as initiated by the practice.
Work Visa/Permits/Leave to Remain
If you are a non-resident of the United Kingdom or European Economic Union, you are required to have a valid work visa and leave to remain in the UK, which is renewed as required. The Practice is unable to employ or continue to employ you if you require but do not have a valid work visa and/or leave to remain in the UK.
Code of Conduct
All staff are required to work in accordance with the code of conduct for their professional group (e.g. Nursing and Midwifery Council, Health Professions Council, General Medical Council, NHS Code of Conduct for Senior Managers).
Infection Control
It is the responsibility of all staff, whether clinical or non-clinical, to familiarise themselves with and adhere to current policy in relation to the prevention of the spread of infection.
Clinical staff, on entering and leaving clinical areas and between contacts with patients, must apply alcohol gel to their hands and also wash their hands frequently with soap and water. Staff are required to communicate any infection risks to the Infection Control lead.
Complaints
From time to time, complaints may occur, no matter how professional the approach of our staff. All complaints are investigated promptly, and the full co-operation of staff is required. The current guidelines amplify the above points with policies and procedures explained.
Maintaining continued professional development
Clinical staff making entries into patient health records are required to follow any Practice standards of record keeping
Information Quality Assurance
As an employee of the Practice it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions.
Freedom of Information
The post holder should be aware of the responsibility placed on employees under the Freedom of Information Act 2000 and is responsible for helping to ensure that the Practice complies with the Act when handling or dealing with any information relating to Practice activity.
Person Specification
Experience
Desirable
- Previous experience of using SystmOne
- Understanding of prescribing processes
- Previous experience of clinical coding
Person Specification
Experience
Desirable
- Previous experience of using SystmOne
- Understanding of prescribing processes
- Previous experience of clinical coding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cardinal Medical Practice
Address
Deben Road Surgery
2 Deben Road
Ipswich
IP1 5EN
United Kingdom
Employer's website
https://www.cardinalmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cardinal Medical Practice
Address
Deben Road Surgery
2 Deben Road
Ipswich
IP1 5EN
United Kingdom
Employer's website
https://www.cardinalmedicalpractice.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 29970
Job summary
Little St Johns Surgery are looking for a Receptionist to join our busy team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.
The post offers 22 hours per week as follows:
Monday 13:00 19:00
Tuesday 08:00 to 13:00
Thursday 13:00 to 19:00
Friday 08:00 to 13:00
*Plus occasional Saturday mornings and cover for holidays and sickness as required. Any employment offer will be subject to a full DBS check and references.
Main duties of the job
- Handle all telephone and general enquiries in a professional manner
- Make appointments for patients in accordance with practice protocols
- Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members
- Ensure that any tasks requested by the clinical team are carried out
- Liaise with hospital and community staff
- Administrative duties
About us
Little St John's Surgery are a busy GP practice located in the heart of Woodbridge, Suffolk. We are a:
- A friendly and supportive team.
- Training and development opportunities.
- A rewarding role where you can make a real difference to patient care.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
29970
Job locations
7 Little St John's Street
Woodbridge
Suffolk
IP12 1EE
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
Desirable
- Previous medical or healthcare receptionist experience is desirable.
Person Specification
Experience
Essential
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
Desirable
- Previous medical or healthcare receptionist experience is desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
7 Little St John's Street
Woodbridge
Suffolk
IP12 1EE
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
7 Little St John's Street
Woodbridge
Suffolk
IP12 1EE
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 350-CC8257456
Job summary
We are looking for enthusiastic and motivated Psychological Wellbeing Practitioners to join our dynamic and innovative service that delivers psychological interventions for people with mild to moderate depression and anxiety related disorders. You will be familiar with primary care psychological services, and will deliver low intensity Cognitive Behavioural Therapy based treatment.
Important Note: You MUST hold a recognised Post Graduate Certificate / qualification which demonstrates that you are specifically trained to work as a Psychological Wellbeing Practitioner OR be toward the end of studying for this qualification, and expect to complete this within 3 months. You should only apply if you have undergone / are completing training for a specific PWP role.
Owing to National requirements around Psychological Well Being Practitioner registration, qualified PWPs will need to have registration in place or newly qualified staff to achieve this within 6 months of qualifying.
Main duties of the job
You must also be able to demonstrate high levels of written and verbal communication; be computer literate and be able to demonstrate good therapeutic relationships with people.
You will have experience of working in primary care and community settings and be able to work on your own initiative.
You should have a real interest in helping people with anxiety and depression to achieve a level of recovery which will improve their overall wellbeing and day to day life.
Ideally, you will also be experienced in facilitating courses/workshops for patients and/or community members (or have a willingness to get involved in the delivery of groups) and experience of delivering cCBT via SilverCloud (or willingness to learn).
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
350-CC8257456
Job locations
St Johns Unit
Alforde Street
Widnes
WA8 7QA
United Kingdom
Job description
Job responsibilities
Accept referrals via agreed protocols within the service.
Assess and support people with a common mental health problem in the selfmanagement of their recovery.
Undertake patient-centred interviews which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
Make decisions on suitability of new referrals, adhering to the departments referralprotocols, refers unsuitable clients on to the relevant service or back to the referralagent as necessary or steps-up the persons treatment to high intensity psychological therapy.
Provide a range of information and support for evidence based high-volume low intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
Educate and involve family members and others in treatment as necessary.
Adhere to an agreed activity contract relating to the overall number of client contactsoffered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
Complete all requirements relating to data collection within the service.
Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.
Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
Assess and integrate issues surrounding work and employment into the overall therapy process.
Operate at all times from an inclusive values base which promotes recovery andrecognises and respects diversity.
Job description
Job responsibilities
Accept referrals via agreed protocols within the service.
Assess and support people with a common mental health problem in the selfmanagement of their recovery.
Undertake patient-centred interviews which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
Make decisions on suitability of new referrals, adhering to the departments referralprotocols, refers unsuitable clients on to the relevant service or back to the referralagent as necessary or steps-up the persons treatment to high intensity psychological therapy.
Provide a range of information and support for evidence based high-volume low intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
Educate and involve family members and others in treatment as necessary.
Adhere to an agreed activity contract relating to the overall number of client contactsoffered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
Complete all requirements relating to data collection within the service.
Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.
Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
Assess and integrate issues surrounding work and employment into the overall therapy process.
Operate at all times from an inclusive values base which promotes recovery andrecognises and respects diversity.
Person Specification
Qualification
Essential
- Having passed an accredited course and being specifically qualified as a Psychological Wellbeing Practitioner - i.e., PGCert in Primary Care Mental Health Practice / PGCert Low Intensity CBT Practitioner
- Registration with either the BABCP or the BPS (or for newly qualified/appointed staff, to achieve this within 12 months)
Desirable
- Training in nursing, social work, occupational therapy, arts therapy or within a psychological therapy
- Health or Social Care related degree
Skills
Essential
- Ability to evaluate and integrate training into practice
- Computer literate
- Excellent verbal and written communication skills, including telephone skills
- High level of enthusiasm and motivation
- Advanced communication skills
- Ability to work within a team and foster good working relationships
- Ability to use clinical supervision and personal development positively and effectively
- Ability to work under pressure
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
- Ability to manage own workload and time
- Ability to demonstrate high standards in written communication
- Able to write clear reports and letters
- Ability to evaluate and put in place the effect of training
- Able to develop good therapeutic relationships with clients
Desirable
- Car driver and / or ability and willingness to travel to locations throughout the Mersey Care footprint
- Fluent in community languages other than English
Knowledge
Essential
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Ability to manage own workload and time
- Ability to demonstrate high standards in written communication
- Able to write clear reports and letters
- Ability to evaluate and put in place the effect of training
- Computer literate
Desirable
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Knowledge of self-help materials for managing common mental health problems
- Knowledge of medication used in anxiety and depression and other common mental health problems
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
Experience
Essential
- Proven relevant experience of working with people with common mental health problems
- Excellent verbal and written communication skills, including telephone skills
- Able to develop good therapeutic relationships with clients
Desirable
- Proven relevant experience of working in Primary Care Services
- Proven relevant experience of working in a service where agreed targets in place demonstrating clinical outcomes
- Proven relevant experience of working in the local community
Values
Essential
- Continuous improvement - committed to making improvements to our services for the benefit of all
- Accountability - taking ownership to anticipate, develop and deliver high quality care
- Respect - how we treat others in an inclusive and supportive way
- Enthusiasm - demonstrate our passion and pride for what we do and how we do it
- Support - actively supporting others with compassion and courage
Person Specification
Qualification
Essential
- Having passed an accredited course and being specifically qualified as a Psychological Wellbeing Practitioner - i.e., PGCert in Primary Care Mental Health Practice / PGCert Low Intensity CBT Practitioner
- Registration with either the BABCP or the BPS (or for newly qualified/appointed staff, to achieve this within 12 months)
Desirable
- Training in nursing, social work, occupational therapy, arts therapy or within a psychological therapy
- Health or Social Care related degree
Skills
Essential
- Ability to evaluate and integrate training into practice
- Computer literate
- Excellent verbal and written communication skills, including telephone skills
- High level of enthusiasm and motivation
- Advanced communication skills
- Ability to work within a team and foster good working relationships
- Ability to use clinical supervision and personal development positively and effectively
- Ability to work under pressure
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self reflective, whilst working with service users, in own personal and professional development and in supervision
- Ability to manage own workload and time
- Ability to demonstrate high standards in written communication
- Able to write clear reports and letters
- Ability to evaluate and put in place the effect of training
- Able to develop good therapeutic relationships with clients
Desirable
- Car driver and / or ability and willingness to travel to locations throughout the Mersey Care footprint
- Fluent in community languages other than English
Knowledge
Essential
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Ability to manage own workload and time
- Ability to demonstrate high standards in written communication
- Able to write clear reports and letters
- Ability to evaluate and put in place the effect of training
- Computer literate
Desirable
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Knowledge of self-help materials for managing common mental health problems
- Knowledge of medication used in anxiety and depression and other common mental health problems
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
Experience
Essential
- Proven relevant experience of working with people with common mental health problems
- Excellent verbal and written communication skills, including telephone skills
- Able to develop good therapeutic relationships with clients
Desirable
- Proven relevant experience of working in Primary Care Services
- Proven relevant experience of working in a service where agreed targets in place demonstrating clinical outcomes
- Proven relevant experience of working in the local community
Values
Essential
- Continuous improvement - committed to making improvements to our services for the benefit of all
- Accountability - taking ownership to anticipate, develop and deliver high quality care
- Respect - how we treat others in an inclusive and supportive way
- Enthusiasm - demonstrate our passion and pride for what we do and how we do it
- Support - actively supporting others with compassion and courage
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
St Johns Unit
Alforde Street
Widnes
WA8 7QA
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
St Johns Unit
Alforde Street
Widnes
WA8 7QA
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Mental Health Nurse
Tees Esk and Wear Valleys NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 346-DDM-058-26
Job summary
Whether you're an experienced Registered Nurse or a Newly Registered Nurse, this is a fantastic opportunity to be part of a service that puts patient care first. You will have the time and support to make a real difference every day.
Student Nurse's that are due to register in the next 3 months are very welcome to apply. Full training and Preceptorship programme will be provided to help you build confidence and develop your career in this specialist area.
An exciting opportunity has arisen for a Mental Health Nurse to join our Community Mental Health Team, based at the Derwent Clinic, Shotley Bridge Hospital, Consett Co Durham. We are looking for a dynamic, positive and forward-thinking clinician with a passion for caring for people, their families and carers.
This role may be eligible for sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. However, sponsorship can only be provided where applicants meet the specific requirements, therefore, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa
Main duties of the job
The ideal candidate will be highly motivated and be able to demonstrate best practice in community mental health service delivery for older people, their families and carers. The ability to work independently, effectively and collaboratively within Multidisciplinary Teams, with external partners, and most importantly - with people, their families and unpaid or paid carers, is an essential core competency.
In the role you will be responsible for working with service users and their families. You will undertake a detailed history using a holistic approach and involve families and carers as part of our genuine commitment to co-creation. In this way you will promote positive experience and clinical outcomes from the beginning of the person's service journey.
There is a requirement to accurately record and document clinical discussions and assessment details on our clinical system and to ensure that all individual service user documentation is up to date and available to inform internal clinical meetings and aid consistent, safe and high quality decision making by members of the MDT and wider colleagues.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-DDM-058-26
Job locations
Derwent Clinic
Shotley Bridge Hospital
Consett
DH8 0NB
United Kingdom
Job description
Job responsibilities
Derwentside & Chester le Street CMHT is a friendly, dynamic, and supportive team committed to collaboration and joint working. You will support the team's improvement activities for co-creation, aiming to deliver care that is highly personalised to each individual's needs and working closely with families, paid and unpaid carers. You will be encouraged and supported to bring your skills and experience to contribute to our team and locality's service development and continuous improvement and innovation endeavours.
Alongside the commitment from the Trust our team has a genuine sense of the importance of promoting staff well being. The Team has identified and proactive wellbeing champions, who aims to provide a range of opportunities for the team to think about how they stay well at work and in their personal lives.
We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Please refer to the attached job description and person specification for further detailed information and to ensure that you meet the role criteria before applying.
We encourage interested candidates to make contact with us to find out more about our team and the services we provide.
You will have an enthusiastic approach towards your own personal and professional development, being open-minded to changes in the way that the pathway is delivered in order to support service improvement and effectiveness of delivery so that we can improve experiences of care.
In return, you will receive regular appraisal, clinical, management and caseload supervision and will benefit from the support of an experienced and committed multi-disciplinary leadership team, including the Team Manager and the Clinical Specialist Nurse/Advanced Nurse Practitioner.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Job description
Job responsibilities
Derwentside & Chester le Street CMHT is a friendly, dynamic, and supportive team committed to collaboration and joint working. You will support the team's improvement activities for co-creation, aiming to deliver care that is highly personalised to each individual's needs and working closely with families, paid and unpaid carers. You will be encouraged and supported to bring your skills and experience to contribute to our team and locality's service development and continuous improvement and innovation endeavours.
Alongside the commitment from the Trust our team has a genuine sense of the importance of promoting staff well being. The Team has identified and proactive wellbeing champions, who aims to provide a range of opportunities for the team to think about how they stay well at work and in their personal lives.
We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Please refer to the attached job description and person specification for further detailed information and to ensure that you meet the role criteria before applying.
We encourage interested candidates to make contact with us to find out more about our team and the services we provide.
You will have an enthusiastic approach towards your own personal and professional development, being open-minded to changes in the way that the pathway is delivered in order to support service improvement and effectiveness of delivery so that we can improve experiences of care.
In return, you will receive regular appraisal, clinical, management and caseload supervision and will benefit from the support of an experienced and committed multi-disciplinary leadership team, including the Team Manager and the Clinical Specialist Nurse/Advanced Nurse Practitioner.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person Specification
Qualifications
Essential
- Current professional registration with Nursing & Midwifery Council RNMH or RNLD (RNSC - CAMHS only ) - RGN (If appropriate)
- To be recognised practice assessor / mentor or work towards in an agreed timescale
- Trained Clinical Supervisor (within 6 month probationary period)
- Evidence of Continuing Professional Development
Experience
Essential
- Working with people with mental ill health / learning disabilities
- Working in a person centred therapeutic organisation
- Working collaboratively with service users and their families/carers
- Working in a multi-disciplinary team
- Working in partnership with other agencies
Knowledge
Essential
- Evidence based knowledge of best practice in caring for patients in the designated field.
- Understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act)
- Understanding of Safeguarding and its application in practice
- Clinical Risk Assessment and Management and its application in practice
- Clinical Governance and its application in practice
- Confident working knowledge of clinical medicines management, including administration of injections
Person Specification
Qualifications
Essential
- Current professional registration with Nursing & Midwifery Council RNMH or RNLD (RNSC - CAMHS only ) - RGN (If appropriate)
- To be recognised practice assessor / mentor or work towards in an agreed timescale
- Trained Clinical Supervisor (within 6 month probationary period)
- Evidence of Continuing Professional Development
Experience
Essential
- Working with people with mental ill health / learning disabilities
- Working in a person centred therapeutic organisation
- Working collaboratively with service users and their families/carers
- Working in a multi-disciplinary team
- Working in partnership with other agencies
Knowledge
Essential
- Evidence based knowledge of best practice in caring for patients in the designated field.
- Understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act)
- Understanding of Safeguarding and its application in practice
- Clinical Risk Assessment and Management and its application in practice
- Clinical Governance and its application in practice
- Confident working knowledge of clinical medicines management, including administration of injections
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Tees Esk and Wear Valleys NHS Foundation Trust
Address
Derwent Clinic
Shotley Bridge Hospital
Consett
DH8 0NB
United Kingdom
Employer's website
Employer details
Employer name
Tees Esk and Wear Valleys NHS Foundation Trust
Address
Derwent Clinic
Shotley Bridge Hospital
Consett
DH8 0NB
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: 29958
Job summary
Ongar Health Centre are looking to welcome an Administrator/Clinical Coder to their team for 22 hours per week, working on a Monday, Wednesday and Friday. Hours to be confirmed.
Main duties of the job
- Work methodically and accurately with the ability to self-motivate, organise and prioritise own workload
- Summarise and read code relevant information from patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol. Process and manage all incoming correspondence including letters and electronic documents
- Sort the letters in preparation for scanning and workflow
- Differentiate between clinical documents that will need to be seen by a GP and those that can be scanned straight onto the patients record and sort into batches for scanning
- Pass all non-patient related letters to relevant department
- Ensure all incoming correspondence about patients from hospitals is scanned, coded and attached to the correct medical record
- Monitor incoming admin emails from patients, hospitals and other third party organisations
- Process requests for information i.e. SARs, insurance / solicitors letters and DVLA forms
- Deal with telephone enquiries from patients and insurance companies with discretion and confidentiality
- Liaise with various companies and health authorities regarding queries and financial matters
- Liaise with management regarding fees
- Contribute to keeping patient information up to date
- Adhere to strict guidelines for General Data Protection Regulations (GDPR)
- Process all other private work forms that require input from a GP
- Take payments from patients and third parties for all private work
About us
We are a large, busy training practice, serving a patient population of 12,000 and operating from purpose built premises.
We use Systmone clinical system and are rated Good with CQC.
Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
29958
Job locations
Ongar War Memorial Medical Centre
57 Fyfield Road
Ongar
Essex
CM5 0AL
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- A clear and polite telephone manner
- Respectful of patient confidentiality
- Ability to work well as part of a team and autonomously.
- Understanding of SystmOne preferred but not essential.
- Previous experience of clinical coding preferred but not essential.
Person Specification
Experience
Essential
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- A clear and polite telephone manner
- Respectful of patient confidentiality
- Ability to work well as part of a team and autonomously.
- Understanding of SystmOne preferred but not essential.
- Previous experience of clinical coding preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
Ongar War Memorial Medical Centre
57 Fyfield Road
Ongar
Essex
CM5 0AL
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
Ongar War Memorial Medical Centre
57 Fyfield Road
Ongar
Essex
CM5 0AL
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 29899
Job summary
Colchester Medical Practice has an opportunity for an enthusiastic and proactive receptionist to join our team on afull time or part time basis at our Castle Gardens Site. The hours need to be a minimum of 24 hours per week.
The receptionist plays a pivotal role in the experience of patients at our practice,helping them to access the right services and dealing with their queries face-to-face, online and by telephone.
Main duties of the job
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
Colchester Medical Practice is a well established group of practices consisting of four GP surgeries and a health and wellbeing hub. We have formed our own PCN within the practices. We serve a population of 43,000 patients. By working for Colchester Medical Practice, you also see the following benefits:
- NHS pension scheme
- The NHS pension scheme is a defined benefits scheme
- Family benefits including an adult dependents pension and children's pension
- Ill health benefits
- 20% employer contribution
- Proper Pay
- Living Wage Foundation Accredited
- Eye-care vouchers
- Health service discounts
- Annual Leave: minimum 28 days FTE
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£13.02 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
29899
Job locations
78 East Hill
Colchester
Essex
CO1 2QS
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
Essential
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
- Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.
Person Specification
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
Essential
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
- Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
78 East Hill
Colchester
Essex
CO1 2QS
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
78 East Hill
Colchester
Essex
CO1 2QS
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 29952
Job summary
Mendlesham Medical Group is looking to welcome a qualified dispenser to join our friendly and busy dispensary team.We are a well-established rural GP practice, providing care to our local community from Mendlesham Health Centre and Manor Farm Surgery, Bacton, with dispensary services operating from both sites.
We are looking for an enthusiastic, organised and reliable individual who will play a full and active role within our multidisciplinary practice team and help us continue to provide a safe, efficient and patient-focused dispensing service.This is a full-time, permanent position working 37.5 hours per week, Monday to Friday, across our 2 sites as follows:
Manor Farm Surgery Monday 08:30 - 18:00 (30 mins unpaid break) Tuesday 08:30 - 18:00(30 mins unpaid break) Mendlesham Health Centre Wednesday 09:30 - 17:30(30 mins unpaid break) Thursday 09:30 - 17:30(30 mins unpaid break) Friday 14:00 - 18:30Main duties of the job
- Process all relevant prescriptions and repeat prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the good practice principles of the Dispensing Services Quality Scheme;
- Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor;
- Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient;
- Process hospital letters;
- Process dossette boxes;
- Manage ordering stock and stock control;
- Answer and deal with dispensary phone enquiries;
- Monitor patients exemption status;
- Sort and dispose of unwanted/returned medication;
- Any other duties to assist in the smooth day to day running of the dispensary and surgery as directed by the either the dispensary manager or practice manager.
About us
Mendlesham Medical Group is a friendly, well-established rural GP practice based in the heart of Suffolk. We provide primary care services from Mendlesham Health Centre and Manor Farm Surgery in Bacton, supporting approximately 8,000 patients across Mendlesham, Bacton and the surrounding villages.
Our practice brings together a dedicated multidisciplinary team of GPs, nurses, healthcare professionals, dispensary staff, care navigators and administrative colleagues, all working together to provide high-quality, patient-centred care to our local community.
We pride ourselves on being a supportive and approachable practice where every member of the team has an important part to play. As a rural dispensing practice, we have strong links with our patients and local communities and value the relationships that develop through providing continuity of care.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£26,812.50 a year
Contract
Permanent
Working pattern
Full-time
Reference number
29952
Job locations
The Health Centre, Chapel Rd
Mendlesham
Stowmarket
Suffolk
IP14 5SQ
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Qualifications
Essential
- You will have at least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification
- At least 2 years dispensary and pharmacy experience
Experience
Essential
- Excellent clinical and medication knowledge;
- Understanding and experience of working as a dispenser in GP practice setting;
- The commitment to continue to learn new clinical skills and develop your career;
- The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
- The ability to be adaptable and flexible in your approach;
- Excellent patient facing inter-personal communication skills.
Person Specification
Qualifications
Essential
- You will have at least a Diploma Level 2/3 Dispensary or equivalent Pharmacy Services qualification
- At least 2 years dispensary and pharmacy experience
Experience
Essential
- Excellent clinical and medication knowledge;
- Understanding and experience of working as a dispenser in GP practice setting;
- The commitment to continue to learn new clinical skills and develop your career;
- The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making;
- The ability to be adaptable and flexible in your approach;
- Excellent patient facing inter-personal communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
The Health Centre, Chapel Rd
Mendlesham
Stowmarket
Suffolk
IP14 5SQ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
The Health Centre, Chapel Rd
Mendlesham
Stowmarket
Suffolk
IP14 5SQ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: HPL-LG-EMF21303
Job summary
If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further. This is a rewarding and challenging role in our partnership, and you will have the opportunity to shape your career within an organisation where talent is recognised and where we will empower you to learn and develop. We aren't about putting people into boxes - we want people to break the mould and the boundaries to fulfil their potential. Our team here at Healthcare Partners know that everything they do makes a difference to patients' lives. This isn't just a job - it's a real career, a way of making a difference every single day. We are a true team of diverse, incredible people, all pulling together to fulfil our vision of enabling our clinicians to provide the ultimate care - using the latest innovations to achieve the best outcome for their patients.If you meet the requirements for this role and are looking to join an organisation that partners with a Healthcare Trust rated Outstanding by the CQC, apply today. This could be the start of your new and rewarding career!
Main duties of the job
Unfortunately, HPL are not able to offer sponsorship
o This is a practical role that requires physical lifting and good customer service
The Stock Controller will be:
o Working under the supervision of the Stock Control Supervisor and will be responsible in the development and maintenance of the agreed Inventory and Supply Chain management services using HPL and the Trusts Inventory Management System (IMS).
o Procurement and Inventory Management support for the Trust's Global Standards (GS1) and Scan4Safety project.
o Procurement and Inventory Management support on business continuity and emergency planning, which will involve ordering of emergency goods and services.
o Providing a comprehensive interface for colleagues who receive an Inventory Management Service.
o Ensuring stock is maintained at the appropriate level using the IMS.
o Providing the service to the Trust. The Stock Controller will need to be able to drive their own vehicle between sites and, on occasion, move small stock items between the sites.The post requires the ability for frequent prolonged periods of concentration with the ability to respond and deal with complex and urgent situations as they arise.
The post holder should be able to work on their own initiative, working independently with minimal supervision.
About us
Established in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust.
We offer a consultative, collaborative approach -- based on a genuine desire to make healthcare provision outstanding, and respecting the opinions and skills of our fellow clinical professionals to produce exceptional outcomes.
We are a substantial company in our own right, with an annual turnover of around £50m and over 80 staff. We partner with other healthcare providers throughout the UK in both the public and private sectors, reinvesting our profits and savings back into the NHS.
At Healthcare Partners Ltd, the patient is at the heart of all we do. We're proud to be part of the NHS, helping to make healthcare better.
Healthcare Partners Ltd does not hold a sponsorship licence and is therefore unable to offer visa sponsorship now or at any point in the future
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,048 to £28,850 a year Per annum pro rata excluding high cost area supplement
Contract
Permanent
Working pattern
Full-time
Reference number
HPL-LG-EMF21303
Job locations
Royal Surrey
Egerton Road
Guildford
GU2 7XX
United Kingdom
Job description
Job responsibilities
1. Provide a professional, customer focused Supply Chain service to all user departments. Professionally handle customer enquiries and work with internal and external customers to provide advice and support to their enquiries, ensuring their needs are responded to and met.
2. Provide stock control, including stock rotation, re-ordering and replenishment service for an agreed range of consumables used by customers and to support end users in accordance with HPL and Trust policies. Ensure safe disposal and/or relocation of surplus, redundant and obsolete stock.
3. Participate and assist in stock takes, year-end counts and amendments as required.
4. Ensure that orders are expedited, chased and delivered on time.
5. Ensure personal training and development is up to date at all times.
6. Assist the Receipt and Distribution team as required.
7. Participate in implementation of new projects.
8. Cover in other Inventory Management areas as required in case of sickness or annual leave.
9. Promote a culture of continuous improvement in the procurement and supply chain function.
10. Ensure that all work carried out is conducted in a safe and efficient manner and in accordance with HPL and Trust policies and the Health and Safety at Work Act, Manual Handling Regulations and COSHH regulations.
11. Undertaking any other tasks which are deemed appropriate by the Supervisors, Supply Chain Manager or Director of Procurement.
Management and Systems
1. Deliver roll cages to wards and departments, break down roll cages, unpack and replenish cabinets, stores or store rooms in relevant wards and clinical and dispose of waste packing in line with HPL and Trust policies.
2. Responsible for checking that deliveries are correct against the requisition, purchase order and delivery note, booking in deliveries, investigating discrepancies with suppliers regarding errors or incorrect quantities and organising supplier returns or credits.
3. Provide a first check on the quality of the goods received and to report any obvious damage or discrepancies in accordance with HPL and Trust procedures.
4. Maintain a timed programme of replenishment orders as required, picking stock against picklists and requisitions and delivering to departments such that all Wards/Departments receive the service they require in a manner that ensure that this service is sustained irrespective of contingencies such as leave and sickness.
5. Maintain adequate stock levels in all locations, planning for weekends, bank holidays and other events and carry out checks of par stock levels around the Trust as directed by the Supply Chain Supervisors or Managers.
6. Undertaking rolling stock checks of stocks held throughout the Trust and reporting and discrepancies found.7. Conduct stock reviews of inventory products at ward/department level. Be able to run reports to support the review process to ensure optimal stock levels, identify the cost implications and savings to budget holders and achieve stakeholder support and sign off to any changes in the service provided, maintaining action logs.
8. Making necessary stock adjustments with regard to damaged/time expired items from all departments and assist with the removal, return or disposal of excess or redundant stock, logging any stock adjustments on the system for future analysis and reporting. Work with peers and supervisors to identify slow-moving stock lines so that action can be taken to prevent them expiring or becoming obsolete.
9. Assist with high urgency product recalls following safety alerts.
10. Ensuring the system is kept up to date with regards to location details and barcode data and that all locations are labelled up with their appropriate bar codes. Reporting any non- compliance to the Supervisor or Supply Chain Manager.
11. Recognise, locate and cleanse products not acceptable for use (obsolete, non- approved, recalled or expired).
12. Build and maintain good working relationships and effective communication with: staff nurses and departmental managers to ensure effective communication regarding Inventory. Procurement colleagues. Suppliers and company representatives.
13. Promote rationalisation and standardisation of products to help reduce stock holding. In liaison with senior and clinical colleagues, identify and explore opportunities for potential cost savings for the Trust, whilst maintaining quality standards.
14. At times of high demand or when the need for special requirements exist within a department or ward, attempt to source products from elsewhere in the Trust including asking neighbouring Trusts or the Nuffield for support. Keep customers informed of any product changes or shortages and actively source alternatives as required.
15. Ensure communication of information within the Supply Chain team and share best practice operationally; act and participate as a member of the wider Procurement team, assisting colleagues within other areas of the department as required and attending departmental update meetings.
16. Ensure that any general store areas and the stores that you are responsible for are maintained in a clean, safe and tidy and secure condition.
17. Understanding of GS1 barcoding standards.
Business Continuity and Emergency Preparedness
1. Support the Inventory Manager in the event of a major incident covering all Procurement and Supplies activities, ordering goods to meet emergency requirements.
2. Support the production and maintenance of the departments business continuity and emergency preparedness plans.This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role. It will be reviewed and amended from time to time to take account of changing organisational need.
Job description
Job responsibilities
1. Provide a professional, customer focused Supply Chain service to all user departments. Professionally handle customer enquiries and work with internal and external customers to provide advice and support to their enquiries, ensuring their needs are responded to and met.
2. Provide stock control, including stock rotation, re-ordering and replenishment service for an agreed range of consumables used by customers and to support end users in accordance with HPL and Trust policies. Ensure safe disposal and/or relocation of surplus, redundant and obsolete stock.
3. Participate and assist in stock takes, year-end counts and amendments as required.
4. Ensure that orders are expedited, chased and delivered on time.
5. Ensure personal training and development is up to date at all times.
6. Assist the Receipt and Distribution team as required.
7. Participate in implementation of new projects.
8. Cover in other Inventory Management areas as required in case of sickness or annual leave.
9. Promote a culture of continuous improvement in the procurement and supply chain function.
10. Ensure that all work carried out is conducted in a safe and efficient manner and in accordance with HPL and Trust policies and the Health and Safety at Work Act, Manual Handling Regulations and COSHH regulations.
11. Undertaking any other tasks which are deemed appropriate by the Supervisors, Supply Chain Manager or Director of Procurement.
Management and Systems
1. Deliver roll cages to wards and departments, break down roll cages, unpack and replenish cabinets, stores or store rooms in relevant wards and clinical and dispose of waste packing in line with HPL and Trust policies.
2. Responsible for checking that deliveries are correct against the requisition, purchase order and delivery note, booking in deliveries, investigating discrepancies with suppliers regarding errors or incorrect quantities and organising supplier returns or credits.
3. Provide a first check on the quality of the goods received and to report any obvious damage or discrepancies in accordance with HPL and Trust procedures.
4. Maintain a timed programme of replenishment orders as required, picking stock against picklists and requisitions and delivering to departments such that all Wards/Departments receive the service they require in a manner that ensure that this service is sustained irrespective of contingencies such as leave and sickness.
5. Maintain adequate stock levels in all locations, planning for weekends, bank holidays and other events and carry out checks of par stock levels around the Trust as directed by the Supply Chain Supervisors or Managers.
6. Undertaking rolling stock checks of stocks held throughout the Trust and reporting and discrepancies found.7. Conduct stock reviews of inventory products at ward/department level. Be able to run reports to support the review process to ensure optimal stock levels, identify the cost implications and savings to budget holders and achieve stakeholder support and sign off to any changes in the service provided, maintaining action logs.
8. Making necessary stock adjustments with regard to damaged/time expired items from all departments and assist with the removal, return or disposal of excess or redundant stock, logging any stock adjustments on the system for future analysis and reporting. Work with peers and supervisors to identify slow-moving stock lines so that action can be taken to prevent them expiring or becoming obsolete.
9. Assist with high urgency product recalls following safety alerts.
10. Ensuring the system is kept up to date with regards to location details and barcode data and that all locations are labelled up with their appropriate bar codes. Reporting any non- compliance to the Supervisor or Supply Chain Manager.
11. Recognise, locate and cleanse products not acceptable for use (obsolete, non- approved, recalled or expired).
12. Build and maintain good working relationships and effective communication with: staff nurses and departmental managers to ensure effective communication regarding Inventory. Procurement colleagues. Suppliers and company representatives.
13. Promote rationalisation and standardisation of products to help reduce stock holding. In liaison with senior and clinical colleagues, identify and explore opportunities for potential cost savings for the Trust, whilst maintaining quality standards.
14. At times of high demand or when the need for special requirements exist within a department or ward, attempt to source products from elsewhere in the Trust including asking neighbouring Trusts or the Nuffield for support. Keep customers informed of any product changes or shortages and actively source alternatives as required.
15. Ensure communication of information within the Supply Chain team and share best practice operationally; act and participate as a member of the wider Procurement team, assisting colleagues within other areas of the department as required and attending departmental update meetings.
16. Ensure that any general store areas and the stores that you are responsible for are maintained in a clean, safe and tidy and secure condition.
17. Understanding of GS1 barcoding standards.
Business Continuity and Emergency Preparedness
1. Support the Inventory Manager in the event of a major incident covering all Procurement and Supplies activities, ordering goods to meet emergency requirements.
2. Support the production and maintenance of the departments business continuity and emergency preparedness plans.This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role. It will be reviewed and amended from time to time to take account of changing organisational need.
Person Specification
Qualifications
Desirable
- Qualifications - in Warehouse management, CILT
Knowledge and Experience
Desirable
- Knowledge Inventory management Systems.
- Experience in stock control
Person Specification
Qualifications
Desirable
- Qualifications - in Warehouse management, CILT
Knowledge and Experience
Desirable
- Knowledge Inventory management Systems.
- Experience in stock control
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey
Egerton Road
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey
Egerton Road
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Apply Now
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Lung Health Screening CNS
Milton Keynes University Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 430-CC26-1126A
Job summary
Lung Health check CNS
Department: Cancer Services
Band 6, £39,959 - £48,117 Per annum pro rata
Hours: Full time, 37.5 per week, Until 31 March 2027, all MKUH roles will be considered for flexible working
We have a great opportunity for a Band 6 Lung Cancer Screening CNS to join our Lung Cancer Screening Team at Milton Keynes University Hospital NHS Foundation Trust (MKUH), working with the wider multidisciplinary team to support the expansion of the MKUH service.
We are looking for a confident and dynamic nurse with excellent, up-to-date specialist respiratory and cancer knowledge, as well as enhanced clinical skills. The successful candidate should have a key interest in lung cancer, quality improvement, and service development.'We care We communicate We collaborate We contribute'
Interview date: 22 September 2026
Main duties of the job
The Lung Cancer Screening CNS will work alongside the rest of the lung cancer screening team. The main element of the role is to deal with scan results under the supervision of the Lung Cancer Screening Clinical Director. This will include phoning patients whose scans are suspicious for lung cancer, as well as contacting patients regarding other incidental findings identified on their scans.
All patients who are scanned will receive a results letter. This is partly automated, but the nurse will be responsible for generating the majority of these letters, ensuring that anything mentioned by the patient during their review is addressed and that all results are explained in an appropriate manner.
This developing service is supported by a forward-thinking and supportive management team, Nurse Practitioners, administrators, and other clinical team members. There are opportunities to develop both clinical and managerial skills, as well as opportunities for further study.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Full-time
Reference number
430-CC26-1126A
Job locations
Lung Health Checks (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Job description
Job responsibilities
NHS Staff Survey:OurCompassionate CultureandLeadershipscores reflect a workplace where kindness, respect, and empathy are the normnot the exception.
To be responsible for the unsupervised assessment of patient care needs in the Lung Heath Check service, ensuring appropriate assessment, planning, implementation and evaluation of care, maintaining high standards of evidence-based care.
To provide expert clinical assessment for a defined group of patients, including those with complex needs ensuring they are placed through the correct MDT and clinical pathway.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Job description
Job responsibilities
NHS Staff Survey:OurCompassionate CultureandLeadershipscores reflect a workplace where kindness, respect, and empathy are the normnot the exception.
To be responsible for the unsupervised assessment of patient care needs in the Lung Heath Check service, ensuring appropriate assessment, planning, implementation and evaluation of care, maintaining high standards of evidence-based care.
To provide expert clinical assessment for a defined group of patients, including those with complex needs ensuring they are placed through the correct MDT and clinical pathway.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Person Specification
Qualifications and knowledge
Essential
- Nursing Degree
- Nursing and Midwifery Council (NMC) PIN
- Evidence of post-registration development
- Accreditation in Lung Nursing or equivalent experience
- Basic Life Support (BLS)
- Understanding of use of clinical audit in a clinical setting
- Knowledge of infection control
- Mentorship/practice assessor qualification (or willingness to undertake)
Desirable
- Knowledge of current professional issues in nursing
- An understanding of current issues relating to the NHS and cancer care
- IRMER qualification
- Detailed knowledge of the LCS protocol, quality standards and incidental finding guidance
- Awareness of relevant national and local targets
Experience
Essential
- Experience of working as part of a team
- Experience working in an acute healthcare environment
- Significant post-registration experience in relevant clinical area
- Experience of acting coordinating a clinical area shift / service shift
- Experience supervising unqualified staff
- Experience supervising qualified staff
- Ability to work as part of a multi disciplinary/interdisciplinary team and follow up actions from screening review meeting
- Registered Nurse with significant band 5 experience
Desirable
- Experience in working in Lung Cancer Screening or other Screening services
- Experience working as a band 6.
- Advance communication skills course
Skills
Essential
- Ability to deal with complex and difficult emotional situations
- Ability to work autonomously and as part of a team
- Advanced clinical assessment and decision-making skills.
- Diplomacy and negotiation skills
- Good understanding of IT and technology
- Ability to manage workload and prioritise in a fast-paced environment
- Leadership and team management skills.
- Teaching and good presentation skills
Desirable
- Ability to undertake audits and support quality improvement.
- Ability to undertake career conversations and appraisals
Skills
Essential
- Ability to pay attention to detail to ensure accurate information is recorded and patients follow the correct pathway and incidental referral pathways.
- Evidence of working independently
- Ability to deal with difficult/sensitive situations.
Personal and people development
Essential
- Motivated and enthusiastic
- Approachable
- Able to work under pressure.
- Able to reflect on own practice
- Willing to learn and improve personal practice
Communication
Essential
- Excellent communication skills (verbal and written)
- Able to communicate effectively with other members of the Multi-Disciplinary Team (MDT)
Person Specification
Qualifications and knowledge
Essential
- Nursing Degree
- Nursing and Midwifery Council (NMC) PIN
- Evidence of post-registration development
- Accreditation in Lung Nursing or equivalent experience
- Basic Life Support (BLS)
- Understanding of use of clinical audit in a clinical setting
- Knowledge of infection control
- Mentorship/practice assessor qualification (or willingness to undertake)
Desirable
- Knowledge of current professional issues in nursing
- An understanding of current issues relating to the NHS and cancer care
- IRMER qualification
- Detailed knowledge of the LCS protocol, quality standards and incidental finding guidance
- Awareness of relevant national and local targets
Experience
Essential
- Experience of working as part of a team
- Experience working in an acute healthcare environment
- Significant post-registration experience in relevant clinical area
- Experience of acting coordinating a clinical area shift / service shift
- Experience supervising unqualified staff
- Experience supervising qualified staff
- Ability to work as part of a multi disciplinary/interdisciplinary team and follow up actions from screening review meeting
- Registered Nurse with significant band 5 experience
Desirable
- Experience in working in Lung Cancer Screening or other Screening services
- Experience working as a band 6.
- Advance communication skills course
Skills
Essential
- Ability to deal with complex and difficult emotional situations
- Ability to work autonomously and as part of a team
- Advanced clinical assessment and decision-making skills.
- Diplomacy and negotiation skills
- Good understanding of IT and technology
- Ability to manage workload and prioritise in a fast-paced environment
- Leadership and team management skills.
- Teaching and good presentation skills
Desirable
- Ability to undertake audits and support quality improvement.
- Ability to undertake career conversations and appraisals
Skills
Essential
- Ability to pay attention to detail to ensure accurate information is recorded and patients follow the correct pathway and incidental referral pathways.
- Evidence of working independently
- Ability to deal with difficult/sensitive situations.
Personal and people development
Essential
- Motivated and enthusiastic
- Approachable
- Able to work under pressure.
- Able to reflect on own practice
- Willing to learn and improve personal practice
Communication
Essential
- Excellent communication skills (verbal and written)
- Able to communicate effectively with other members of the Multi-Disciplinary Team (MDT)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Lung Health Checks (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Lung Health Checks (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Receipt and Distribution Assistant
Royal Surrey NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: HPL-LG-EMF21307
Job summary
If you are looking to join a dynamic company with ambitious growth plans over the next ten years, look no further. This is a rewarding and challenging role in our partnership, and you will have the opportunity to shape your career within an organisation where talent is recognised and where we will empower you to learn and develop. We aren't about putting people into boxes - we want people to break the mould and the boundaries to fulfil their potential. Our team here at Healthcare Partners know that everything they do makes a difference to patients' lives. This isn't just a job - it's a real career, a way of making a difference every single day. We are a true team of diverse, incredible people, all pulling together to fulfil our vision of enabling our clinicians to provide the ultimate care - using the latest innovations to achieve the best outcome for their patients.If you meet the requirements for this role and are looking to join an organisation that partners with a Healthcare Trust rated Outstanding by the CQC, apply today. This could be the start of your new and rewarding career!
o This is a practical role that requires physical lifting and good customer serviceo Healthcare Partners is not able to offer sponsorships,
Main duties of the job
Receipt and distribution roles involve managing the end-to-end flow of goods, including receiving deliveries, verifying accuracy, storing items, and distributing them to departments. These roles require inventory tracking using IT systems, manual handling for unpacking/moving, and, in a healthcare settings, ensuring compliance with safety standards.
The postholder will
o The role requires compliance with the Company's Manual Handling Policy and relevant health and safety legislation. Duties include lifting and moving materials, equipment, or stock weighing up to 15 kg on a regular basis. Manual handling tasks must be carried out using approved safe working practices and mechanical aids where provided.o Assisting in the provision of a high quality, efficient and cost-effective procurement function that meets the requirements of the Royal Surrey Foundation Trust's overall strategic direction and corporate objectives.o To contribute to the delivery of the Supply Chain and Logistics function at Royal Surrey Foundation hospitals as follows:o Receive deliveries from suppliers; to check deliveries against the purchase order details, sign for and receipt goods on the system.o Ensure non-stock deliveries are placed in a designated area ready for Receipts and Distribution team to deliver.
About us
Established in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust.
We offer a consultative, collaborative approach -- based on a genuine desire to make healthcare provision outstanding, and respecting the opinions and skills of our fellow clinical professionals to produce exceptional outcomes.
We are a substantial company in our own right, with an annual turnover of around £50m and over 80 staff. We partner with other healthcare providers throughout the UK in both the public and private sectors, reinvesting our profits and savings back into the NHS.
At Healthcare Partners Ltd, the patient is at the heart of all we do. We're proud to be part of the NHS, helping to make healthcare better.
Healthcare Partners Ltd does not hold a sponsorship licence and is therefore unable to offer visa sponsorship now or at any point in the future
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,536 a year Per annum pro rata excluding high cost area supplement
Contract
Permanent
Working pattern
Part-time
Reference number
HPL-LG-EMF21307
Job locations
Royal Surrey
Egerton Road
Guildford
GU2 7XX
United Kingdom
Job description
Job responsibilities
Sort & deliver the roll cages, tote bins/pallets from NHS Supply Chain into delivery areas
Deliver all non-stock goods to delivery locations including medical consumables/printing/ stationery consumables/furniture (beds/desks/chairs/fridges)/computer equipment/medical equipment.
Ensure that a signature of receipt is obtained for all non-stock items delivered
Collection daily of empty roll cages/tote bins, cages are to be collapsed and returned to the agreed area. Liaise with clinical areas daily of any returns (goods) for both NHS Supply Chain or any other supplier.
Assist in the receipt of non-stock goods delivered by suppliers check delivery note for accuracy, check outside of parcels for any damage, sign for contents (goods)
Assist in checking the contents (goods) against the computerised order and delivery note and enter the details onto the Trusts computerised E Procurement system
Create the receipt number and attach to the delivery note.
Assist in ensuring that any electrical goods are identified as need to be checked by the EME Technician prior to use Assist in the delivery of urgent medical goods in the event of a Major Incident some sub-headings are suggested below, please use any appropriate for the post)
To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Advisory/Contact Liaise with delivery drives regarding any queries raised at the time of delivery
Redirect delivery drives to other delivery areas within the Trust Liaise with medical/administration staff who have any queries regarding their delivery Assist with any telephone queries regarding deliveries
Direct patients to the correct appointment area General Deputies in the absence of the R&D Supervisor To have responsibility for Health, Safety and Welfare of self and others and comply at all times with the requirements of Health and Safety Regulations
Attend mandatory training, ie manual handling
Job description
Job responsibilities
Sort & deliver the roll cages, tote bins/pallets from NHS Supply Chain into delivery areas
Deliver all non-stock goods to delivery locations including medical consumables/printing/ stationery consumables/furniture (beds/desks/chairs/fridges)/computer equipment/medical equipment.
Ensure that a signature of receipt is obtained for all non-stock items delivered
Collection daily of empty roll cages/tote bins, cages are to be collapsed and returned to the agreed area. Liaise with clinical areas daily of any returns (goods) for both NHS Supply Chain or any other supplier.
Assist in the receipt of non-stock goods delivered by suppliers check delivery note for accuracy, check outside of parcels for any damage, sign for contents (goods)
Assist in checking the contents (goods) against the computerised order and delivery note and enter the details onto the Trusts computerised E Procurement system
Create the receipt number and attach to the delivery note.
Assist in ensuring that any electrical goods are identified as need to be checked by the EME Technician prior to use Assist in the delivery of urgent medical goods in the event of a Major Incident some sub-headings are suggested below, please use any appropriate for the post)
To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Advisory/Contact Liaise with delivery drives regarding any queries raised at the time of delivery
Redirect delivery drives to other delivery areas within the Trust Liaise with medical/administration staff who have any queries regarding their delivery Assist with any telephone queries regarding deliveries
Direct patients to the correct appointment area General Deputies in the absence of the R&D Supervisor To have responsibility for Health, Safety and Welfare of self and others and comply at all times with the requirements of Health and Safety Regulations
Attend mandatory training, ie manual handling
Person Specification
Qualifications
Essential
- GCSE level education or equivalent experience
Knowledge and Experience
Essential
- Working knowledge of stores environment. Able to interface with supplier delivery representatives Knowledge of Health and Safety/Cosh Regulations (substances harmful to health
- Working knowledge of stores environment
Person Specification
Qualifications
Essential
- GCSE level education or equivalent experience
Knowledge and Experience
Essential
- Working knowledge of stores environment. Able to interface with supplier delivery representatives Knowledge of Health and Safety/Cosh Regulations (substances harmful to health
- Working knowledge of stores environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey
Egerton Road
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey
Egerton Road
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A0402-26-0005
Job summary
We are seeking a motivated and detail-oriented Clinical Coder to join our friendly and supportive team at Blithehale Medical Centre. This is an excellent opportunity for someone with strong analytical and organisational skills to play a key role in maintaining accurate and high-quality patient records.
As a Clinical Coder, you will be responsible for reviewing and coding clinical information within electronic patient records, ensuring data is accurate, complete, and compliant with NHS and contractual requirements. Your work will support effective patient care, practice performance, reporting, and service planning.
Working within a busy and patient-focused GP practice, you will collaborate closely with clinicians and administrative staff to improve the quality of clinical data and contribute to the delivery of high standards of healthcare. We offer a welcoming working environment, opportunities for professional development, and the chance to make a meaningful contribution to the health and wellbeing of our local community.
Main duties of the job
KEY RESPONSIBILITIES:
Review all incoming correspondence filing the document and entering pertinent information into the patients electronically medical record in accordance with the Coding Protocol with attention to QOF.
Highlight clinician action and workflow to appropriate clinician or team as per Workflow Protocol.
Organise the medical record of patient whom you are coding, to link problem titles.
Checking incoming medical records and summarising onto clinical system.
Recognise own knowledge limits and seek advice from clinical or administrative colleagues as appropriate.
To carry out administrative related tasks as delegated by Clinical Lead and Practice Manager.
About us
Blithehale Medical Centre is a busy, patient-focused NHS GP practice located in Bethnal Green, East London. We are committed to delivering high-quality, accessible primary care services to a diverse local population. Our multidisciplinary team works collaboratively to provide safe, effective, and compassionate healthcare, with a strong emphasis on patient experience, prevention, and promoting health and wellbeing. We strive to create a supportive working environment that encourages professional development, teamwork, and continuous improvement.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£14.80 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0402-26-0005
Job locations
22 Dunbridge Street
London
E2 6JA
United Kingdom
Job description
Job responsibilities
SCOPE AND PURPOSE OF THE ROLE
The GP Practice Clinical Coder plays a critical role in accurately assigning medical codes to patient diagnoses, treatments, and procedures within a General Practice (GP) setting. This position requires strong knowledge of medical coding systems, attention to detail, and the ability to interpret medical documentation. The Clinical Coder ensures compliance with coding standards and regulations while maintaining the integrity of patient records.
KEY RESPONSIBILITIES:
Review all incoming correspondence filing the document and entering pertinent information into the patients electronically medical record in accordance with the Coding Protocol with attention to QOF.
Highlight clinician action and workflow to appropriate clinician or team as per Workflow Protocol.
Organise the medical record of patient whom you are coding, to link problem titles.
Checking incoming medical records and summarising onto clinical system.
Recognise own knowledge limits and seek advice from clinical or administrative colleagues as appropriate.
To carry out administrative related tasks as delegated by Clinical Lead and Practice Manager.
Medical Coding: Assign appropriate medical codes to patient diagnoses, treatments, procedures, and other relevant information based on the documentation provided by healthcare professionals. Ensure accurate and consistent coding practices in line with coding guidelines and regulatory requirements.
Documentation Review: Analyse medical records, including physician notes, lab reports, and other clinical documentation, to extract relevant information for coding purposes. Identify any missing or incomplete documentation and seek clarification from healthcare professionals when necessary
Coding Compliance: Adhere to coding standards, guidelines, and regulations such as the NHS Classification Service, Local Medical Committees (LMCs), and relevant healthcare authorities. Stay up to date with changes in coding regulations and ensure compliance within the GP practice.
Quality Assurance: Perform regular audits and quality checks on coded data to identify and resolve any coding discrepancies or errors. Collaborate with healthcare professionals to address any coding-related issues and provide feedback to improve documentation practices.
Coding Systems and Software: Utilize coding systems and software applications (e.g., EMIS, Read Codes) to accurately assign codes and ensure the integrity of coded data. Collaborate with IT staff to address any technical issues or system upgrades related to coding processes.
Training and Education: Stay informed about updates and changes in medical coding guidelines, regulations, and industry best practices. Provide training and education to healthcare professionals and staff members to enhance their understanding of coding practices and documentation requirements.
CONFIDENTIALITY:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified
EQUALITY AND DIVERSITY:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
QUALITY:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Participate in quality improvement programs such as EQUIP
COMMUNICATION:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:
The post-holder will:
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
This job description is not exhaustive but rather a reflection of the current position and the post-holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time as services develop.
Job description
Job responsibilities
SCOPE AND PURPOSE OF THE ROLE
The GP Practice Clinical Coder plays a critical role in accurately assigning medical codes to patient diagnoses, treatments, and procedures within a General Practice (GP) setting. This position requires strong knowledge of medical coding systems, attention to detail, and the ability to interpret medical documentation. The Clinical Coder ensures compliance with coding standards and regulations while maintaining the integrity of patient records.
KEY RESPONSIBILITIES:
Review all incoming correspondence filing the document and entering pertinent information into the patients electronically medical record in accordance with the Coding Protocol with attention to QOF.
Highlight clinician action and workflow to appropriate clinician or team as per Workflow Protocol.
Organise the medical record of patient whom you are coding, to link problem titles.
Checking incoming medical records and summarising onto clinical system.
Recognise own knowledge limits and seek advice from clinical or administrative colleagues as appropriate.
To carry out administrative related tasks as delegated by Clinical Lead and Practice Manager.
Medical Coding: Assign appropriate medical codes to patient diagnoses, treatments, procedures, and other relevant information based on the documentation provided by healthcare professionals. Ensure accurate and consistent coding practices in line with coding guidelines and regulatory requirements.
Documentation Review: Analyse medical records, including physician notes, lab reports, and other clinical documentation, to extract relevant information for coding purposes. Identify any missing or incomplete documentation and seek clarification from healthcare professionals when necessary
Coding Compliance: Adhere to coding standards, guidelines, and regulations such as the NHS Classification Service, Local Medical Committees (LMCs), and relevant healthcare authorities. Stay up to date with changes in coding regulations and ensure compliance within the GP practice.
Quality Assurance: Perform regular audits and quality checks on coded data to identify and resolve any coding discrepancies or errors. Collaborate with healthcare professionals to address any coding-related issues and provide feedback to improve documentation practices.
Coding Systems and Software: Utilize coding systems and software applications (e.g., EMIS, Read Codes) to accurately assign codes and ensure the integrity of coded data. Collaborate with IT staff to address any technical issues or system upgrades related to coding processes.
Training and Education: Stay informed about updates and changes in medical coding guidelines, regulations, and industry best practices. Provide training and education to healthcare professionals and staff members to enhance their understanding of coding practices and documentation requirements.
CONFIDENTIALITY:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified
EQUALITY AND DIVERSITY:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
QUALITY:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Participate in quality improvement programs such as EQUIP
COMMUNICATION:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:
The post-holder will:
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
This job description is not exhaustive but rather a reflection of the current position and the post-holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time as services develop.
Person Specification
Experience
Essential
- Previous experience working as a Clinical Coder within a GP practice, Primary Care Network (PCN), or other NHS healthcare setting.
- Knowledge and practical experience of clinical coding using Read Codes, SNOMED CT, or equivalent clinical classification systems.
- Experience of working with electronic patient record systems, such as EMIS Web, and maintaining accurate patient records.
- Understanding of NHS data quality standards, information governance, and confidentiality requirements.
- Experience of reviewing and extracting information from clinical correspondence, hospital letters, and medical records for coding purposes.
- Ability to work accurately with a high level of attention to detail and meet deadlines in a busy environment.
- Strong organisational, communication, and team-working skills.
Desirable
- Accredited Clinical Coding Qualification or willingness to undertake relevant training.
- Experience of conducting data quality audits and identifying opportunities for data cleansing and improvement.
- Experience of supporting clinicians and practice staff with coding and data quality initiatives.
Qualifications
Essential
- - GCSE grade A to C in English and Maths
Person Specification
Experience
Essential
- Previous experience working as a Clinical Coder within a GP practice, Primary Care Network (PCN), or other NHS healthcare setting.
- Knowledge and practical experience of clinical coding using Read Codes, SNOMED CT, or equivalent clinical classification systems.
- Experience of working with electronic patient record systems, such as EMIS Web, and maintaining accurate patient records.
- Understanding of NHS data quality standards, information governance, and confidentiality requirements.
- Experience of reviewing and extracting information from clinical correspondence, hospital letters, and medical records for coding purposes.
- Ability to work accurately with a high level of attention to detail and meet deadlines in a busy environment.
- Strong organisational, communication, and team-working skills.
Desirable
- Accredited Clinical Coding Qualification or willingness to undertake relevant training.
- Experience of conducting data quality audits and identifying opportunities for data cleansing and improvement.
- Experience of supporting clinicians and practice staff with coding and data quality initiatives.
Qualifications
Essential
- - GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Blithehale Medical Centre
Address
22 Dunbridge Street
London
E2 6JA
United Kingdom
Employer's website
https://www.blithehalemedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Blithehale Medical Centre
Address
22 Dunbridge Street
London
E2 6JA
United Kingdom
Employer's website
https://www.blithehalemedicalcentre.nhs.uk/ (Opens in a new tab)
Apply Now
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Discharge Officer
University Hospital Southampton NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 188-THQ030926
Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Job Title: Discharge OfficerContract Type: Permanent
Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
Main duties of the job
Are you passionate about making a real difference to patients' journeys through hospital care? Join our friendly and dedicated team, the Complex Discharge Team, as a Discharge Officer, where you'll play a key role in helping patients leave hospital safely, smoothly, and on time.
In this rewarding role, you'll work closely with a wide range of professionals -- nurses, doctors, therapists, social workers, and community teams -- to coordinate discharge plans from the very start of a patient's admission. You'll be the vital link between the ward, patients and families, and partner organisations, ensuring every discharge is planned, communicated, and completed efficiently.
Your work will have a direct impact on improving patient flow, reducing delays, and supporting the Trust's goal of providing exceptional, patient-centred care. No two days will be the same -- you'll be managing your own caseload, problem-solving in real time, and seeing the positive results of your efforts as patients safely return home or move on to the next stage of their care.
You'll be part of a supportive and proactive team, working alongside and reporting to Advanced Discharge Officers, Complex Discharge Practitioners and other senior leaders. Together, you'll help ensure every patient's discharge is safe, timely, and well-coordinated.
If you're organised, compassionate, and thrive in a busy environment where teamwork truly makes a difference, we'd love to hear from you.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa or pa pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
188-THQ030926
Job locations
COO Intg Discharge Bureau
Southampton
SO16 6YD
United Kingdom
Job description
Job responsibilities
As a Discharge Officer, youll be at the heart of our patient flow and discharge process supporting patients, families, and the multidisciplinary team (MDT) to ensure every discharge is safe, timely, and well-coordinated.
Youll manage a caseload of patients across designated wards, working in partnership with clinical and community teams to help patients transition smoothly from hospital to home or ongoing care. This is an exciting opportunity to make a real difference to patient experience and service efficiency every single day.
Key ResponsibilitiesCoordinate and support the safe discharge of patients from the point of admission, ensuring plans are realistic, proactive, and person-centred.
Work closely with nurses, doctors, therapists, social workers, and community partners to ensure discharge plans are communicated, documented, and delivered on time.
Monitor and update patient discharge information on the hospitals digital systems (UHS Apps), escalating any issues or delays to the appropriate teams.
Liaise with care agencies, care homes, and social services to arrange assessments, confirm placements, and restart care packages.
Act as an advocate for patients and their families, providing clear discharge information and ensuring their voices are heard in decision-making.
What Were Looking ForWere looking for someone who is organised, compassionate, and confident communicating across multiple teams. The ideal candidate will be able to demonstrate:
Strong organisational and multitasking skills, with the ability to prioritise a busy workload and meet deadlines.
Excellent communication and teamwork, with the confidence to liaise effectively with staff at all levels and external partners.
Experience in an administrative or patient-facing role, ideally within a hospital or healthcare setting.
Good IT skills and confidence using Microsoft Office and hospital systems.
A proactive and empathetic approach to supporting patients and their families during their hospital stay.
Additional InformationYoull work as part of a rota, which includes weekdays, weekends, and bank holidays as eRostered.
The role is based at Southampton General Hospital.
Full training and ongoing support will be provided, with opportunities to develop your knowledge at UHS.
This post is subject to standard NHS employment checks, including references and right-to-work verification.
Job description
Job responsibilities
As a Discharge Officer, youll be at the heart of our patient flow and discharge process supporting patients, families, and the multidisciplinary team (MDT) to ensure every discharge is safe, timely, and well-coordinated.
Youll manage a caseload of patients across designated wards, working in partnership with clinical and community teams to help patients transition smoothly from hospital to home or ongoing care. This is an exciting opportunity to make a real difference to patient experience and service efficiency every single day.
Key ResponsibilitiesCoordinate and support the safe discharge of patients from the point of admission, ensuring plans are realistic, proactive, and person-centred.
Work closely with nurses, doctors, therapists, social workers, and community partners to ensure discharge plans are communicated, documented, and delivered on time.
Monitor and update patient discharge information on the hospitals digital systems (UHS Apps), escalating any issues or delays to the appropriate teams.
Liaise with care agencies, care homes, and social services to arrange assessments, confirm placements, and restart care packages.
Act as an advocate for patients and their families, providing clear discharge information and ensuring their voices are heard in decision-making.
What Were Looking ForWere looking for someone who is organised, compassionate, and confident communicating across multiple teams. The ideal candidate will be able to demonstrate:
Strong organisational and multitasking skills, with the ability to prioritise a busy workload and meet deadlines.
Excellent communication and teamwork, with the confidence to liaise effectively with staff at all levels and external partners.
Experience in an administrative or patient-facing role, ideally within a hospital or healthcare setting.
Good IT skills and confidence using Microsoft Office and hospital systems.
A proactive and empathetic approach to supporting patients and their families during their hospital stay.
Additional InformationYoull work as part of a rota, which includes weekdays, weekends, and bank holidays as eRostered.
The role is based at Southampton General Hospital.
Full training and ongoing support will be provided, with opportunities to develop your knowledge at UHS.
This post is subject to standard NHS employment checks, including references and right-to-work verification.
Person Specification
Qualifications, knowledge and experience
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE grade C or equivalent standard
- NVQ 3 Qualification or relevant equivalent experience
- Basic knowledge of medical terminology
- Experience working in an administrative capacity in a customer focused environment
- Proven ability to work to deadlines, prioritise and multitask.
Desirable
- Courses / further study attended to demonstrate evidence of personal development
- Diploma level qualification or equivalent experience
- RSA 2 word processing/typing or equivalent experience
- Proficient in the use of all electronic patient record systems
- Previous experience in a clinical support role or patient services administrative role.
- Understanding of patient flow and the discharge planning process.
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications, knowledge and experience
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE grade C or equivalent standard
- NVQ 3 Qualification or relevant equivalent experience
- Basic knowledge of medical terminology
- Experience working in an administrative capacity in a customer focused environment
- Proven ability to work to deadlines, prioritise and multitask.
Desirable
- Courses / further study attended to demonstrate evidence of personal development
- Diploma level qualification or equivalent experience
- RSA 2 word processing/typing or equivalent experience
- Proficient in the use of all electronic patient record systems
- Previous experience in a clinical support role or patient services administrative role.
- Understanding of patient flow and the discharge planning process.
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital Southampton NHS Trust
Address
COO Intg Discharge Bureau
Southampton
SO16 6YD
United Kingdom
Employer's website
https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)
Employer details
Employer name
University Hospital Southampton NHS Trust
Address
COO Intg Discharge Bureau
Southampton
SO16 6YD
United Kingdom
Employer's website
https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Support Technician
University Hospital Southampton NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 188-THQ040926
Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Job Title: Assistant Support TechnicianContract Type: Permanent
Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
Main duties of the job
This is an exciting opportunity to join our team as an Assistant Support Technician. The End User Devices team are UHS Digital's expert hub for desktops, laptops, printers, tablets and many other types of IT hardware. You will be learning how to configure new devices, supporting audits by tracking down devices, and developing your skills as an IT expert.
This role is key to supporting our clinical teams by ensuring they have the correct IT equipment that works at the times it's needed
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa or pa pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
188-THQ040926
Job locations
Southampton General Hospital
Tremona Road
Southampton
SO16 6YD
United Kingdom
Job description
Job responsibilities
In this role, your key responsibilities will include
1. Provide 2nd line support for all assigned systems, including fault finding, diagnosis and resolution of complex issues. This could include making edits to database records and configuration files, and reporting issues to software development teams.
2. Make configuration changes or data corrections within assigned systems as required.
3. Ensure that calls that are referred onto 3rdparty suppliers for a resolution are monitored and have progress updates until resolution.
4. Process and resolve user service requests for relevant systems.
5. Grant users access to assigned systems, in line with current policies and procedures.
Job description
Job responsibilities
In this role, your key responsibilities will include
1. Provide 2nd line support for all assigned systems, including fault finding, diagnosis and resolution of complex issues. This could include making edits to database records and configuration files, and reporting issues to software development teams.
2. Make configuration changes or data corrections within assigned systems as required.
3. Ensure that calls that are referred onto 3rdparty suppliers for a resolution are monitored and have progress updates until resolution.
4. Process and resolve user service requests for relevant systems.
5. Grant users access to assigned systems, in line with current policies and procedures.
Person Specification
Qualifications, knowledge and experience
Essential
- Level 4 NVQ or Diploma or equivalent experience
- Understanding of what it means to deliver good customer service
- Good all-round understanding of information technology
- Proficient MS Office user (up to and including M365)
- Experience with troubleshooting and solving problems
- Knowledge and understanding of the importance of data protection
- Experience of collaborating or working in a team
Desirable
- Previous experience as a user of complex digital systems
- Recognised IT qualification
- Knowledge of hospital patient flows
- Relevant experience of database administration / maintenance
- Basic knowledge of SQL
- Basic knowledge of any programming language(s)
- Previous experience of working in an IT Support service
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications, knowledge and experience
Essential
- Level 4 NVQ or Diploma or equivalent experience
- Understanding of what it means to deliver good customer service
- Good all-round understanding of information technology
- Proficient MS Office user (up to and including M365)
- Experience with troubleshooting and solving problems
- Knowledge and understanding of the importance of data protection
- Experience of collaborating or working in a team
Desirable
- Previous experience as a user of complex digital systems
- Recognised IT qualification
- Knowledge of hospital patient flows
- Relevant experience of database administration / maintenance
- Basic knowledge of SQL
- Basic knowledge of any programming language(s)
- Previous experience of working in an IT Support service
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital Southampton NHS Trust
Address
Southampton General Hospital
Tremona Road
Southampton
SO16 6YD
United Kingdom
Employer's website
https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)
Employer details
Employer name
University Hospital Southampton NHS Trust
Address
Southampton General Hospital
Tremona Road
Southampton
SO16 6YD
United Kingdom
Employer's website
https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3360-26-0008
Job summary
We are seeking a dedicated and compassionate Care Coordinator to join our healthcare team. The successful candidate will play a vital role in organising and managing patient care plans, ensuring seamless communication between patients, families, and healthcare professionals. This position offers an opportunity to contribute meaningfully to patient wellbeing whilst working within a supportive and professional environment. Prior work experience in GP Practice is desirable, as organisational skills are essential for success in this role.
Main duties of the job
The successful candidate will demonstrate excellent interpersonal and organisational skills as well as a good level of competency in IT.
Ideally you will be a team player who has a eye for detail and a love for admin, can demonstrate outstanding communication skills, initiative, can self motivate and can prioritise your own workload.
Knowledge of some medical terminology would be advantageous.
Responsibilities
- Coordinate patient appointments, follow-ups, and care schedules efficiently
- Act as a point of contact for patients and their families, providing guidance and support
- Liaise with healthcare providers to facilitate communication and ensure continuity of care
- Maintain accurate and up-to-date patient records in accordance with data protection regulations
- Organise documentation related to treatment plans, referrals, and prescriptions
- Support administrative tasks such as filing, data entry, and managing correspondence
- Ensure compliance with organisational policies and procedures at all times
About us
Alma Medical Centre is a friendly, patient-focused GP practice located in the heart of Hampshire. We are committed to delivering high-quality, compassionate healthcare to our diverse community. Our team works collaboratively to provide a wide range of services, ensuring continuity of care and a positive patient experience. We pride ourselves on maintaining high clinical standards, supporting professional development, and fostering an inclusive and supportive working environment. Join us and be part of a dedicated team that values innovation, teamwork, and excellence in primary care.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£26,000 to £28,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3360-26-0008
Job locations
68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
United Kingdom
Job description
Job responsibilities
- Coordinate patient appointments, follow-ups, and care schedules efficiently
- Act as a point of contact for patients and their families, providing guidance and support
- Liaise with healthcare providers to facilitate communication and ensure continuity of care
- Maintain accurate and up-to-date patient records in accordance with data protection regulations
- Organise documentation related to treatment plans, referrals, and prescriptions
- Support administrative tasks such as filing, data entry, and managing correspondence
- Ensure compliance with organisational policies and procedures at all times
Job description
Job responsibilities
- Coordinate patient appointments, follow-ups, and care schedules efficiently
- Act as a point of contact for patients and their families, providing guidance and support
- Liaise with healthcare providers to facilitate communication and ensure continuity of care
- Maintain accurate and up-to-date patient records in accordance with data protection regulations
- Organise documentation related to treatment plans, referrals, and prescriptions
- Support administrative tasks such as filing, data entry, and managing correspondence
- Ensure compliance with organisational policies and procedures at all times
Person Specification
Experience
Essential
- Experience of working in a GP Practice/NHS setting.
Knowledge and skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
Desirable
- Basic IT skills
- Knowledge of SystmOne
Qualifications
Essential
- GCSE grade A to C in English and Maths
Person Specification
Experience
Essential
- Experience of working in a GP Practice/NHS setting.
Knowledge and skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
Desirable
- Basic IT skills
- Knowledge of SystmOne
Qualifications
Essential
- GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Alma Medical Centre
Address
68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
United Kingdom
Employer's website
Employer details
Employer name
Alma Medical Centre
Address
68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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