Job description

Job responsibilities

Please see attached Job Description and Person Specification for the main duties and responsibilities.

Person Specification

Qualifications

Essential

• NVQ 3 level qualification / equivalent demonstrable work experience in relevant field or professional certificate qualification in related field
• Evidence of continuing professional and personal development in related field

Desirable

• Qualification in communications, public relations, or community development

Experience

Essential

• Experience in community engagement or partnership working
• Experience of delivering public engagement activities
• Experience of event coordination; stakeholder mapping; basic data analysis

Desirable

• Experience of working in the NHS
• Understanding of equality, diversity, and inclusion in public services

Personal Qualities

Essential

• Effective organisational skills
• Effective team player
• Professional at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Midland Metropolitan University Hospital

Grove Lane

Smethwick

B66 2QT

United Kingdom

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information about this role, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE or equivalent in Maths and English

Experience

Essential

• Storekeeper/clerk experience
• Experience of using computers including Microsoft Word and Excel
• Proven experience of a working environment that requires attention to detail and accuracy
• Data entry skills
• Ability to compare data from different sources and make decisions on this data.

Desirable

• Experience of working in a hospital environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

City Health Campus

Birmingham

B18 7QH

United Kingdom

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Good standard of general education
• NVQ 2 or equivalent

Desirable

• Knowledge of WPAS/ Hospital administration systems

Experience

Essential

• Experience within an office environment involving customer service
• Knowledge of Data Protection Act
• Awareness of Patient Confidentiality

Desirable

• Ability to use a variety of computer databases.RADIS, TPATH, PAS and Microsoft office packages
• Previous medical records or hospital based clerical experience

Skills

Essential

• Proven communication skills
• Computer Literate
• Able to meet tight deadlines and able to prioritise workload
• Frequent and prolonged use of VDU's
• Frequent and prolonged use of telephones
• Excellent communication and organisational skills, with the ability to demonstrate initiative in response to demands of the workload

Knowledge

Essential

• Awareness of local/National Waiting List Management Policy and knowledge of Waiting times
• Understanding of the reporting structure in terms of supervision

Desirable

• Understanding the aims and objectives of the Modernisation Agenda

Personal Qualities

Essential

• Ability to work as part of a multi-disciplinary team
• Excellent communication skills (written, verbal and telephone)
• Ability to remain calm when patients are aggressive and abusive
• Ability to overcome language and communication barriers
• Ability to work well in a highly pressurised target driven environment
• Ability to prioritise own work load, self motivated, diplomatic, calm and positive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Bodelwyddan

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]

Person Specification

Educational / Qualifications

Essential

• Working towards NVQ Level 3

Skills/ Experience / Knowledge

Essential

• Clerical skills
• Excellent communication skills
• Demonstrable experience of using word processing , spreadsheet, database and or presentation software to RSA II/lll or equivalent standard
• Desire to work in the primary care setting

Desirable

• Good IT skills
• Community/Acute experience
• Basic patient care experience

Personal qualities/attributes

Essential

• Good time management
• Ability to prioritise

Additional skills

Essential

• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Greenfields, Bridport community hospital

Hospital lane

Bridport

DT6 5DR

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Patient Access and Support

• Provide a first point of contact for patients via telephone, in person, and online consultation requests
• Support patients in accessing appropriate services
• Provide clear and accurate information regarding practice services and processes
• Accurately book, amend, and cancel appointments using the clinical system and associated appointment hubs based on patient need
• Maintain a professional, calm, and empathetic approach at all times
• Escalate urgent or clinically concerning information in line with Practice protocols

• Ensure information provided by patients relating to face-to-face, telephone and online triage requests is recorded accurately and appropriately
• Process and manage requests received through the Practices online consultation and triage systems
• Signpost online consultation requests to appropriate services or providers where required
• Support the management of appointment availability and utilisation
• Monitor outstanding or incomplete requests and take appropriate action to complete them
• Assist with the processing of online consultation outcomes and associated follow-up actions
• Identify and escalate urgent, complex or concerning requests in accordance with Practice protocols
• Maintain accurate and contemporaneous records of patient interactions and actions taken

• Process results and associated tasks within the clinical system in accordance with Practice protocols
• Communicate clinician-authorised information and actions to patients accurately and appropriately
• Arrange appointments, investigations and other follow-up actions as directed by clinicians
• Monitor outstanding tasks and actions and take appropriate steps to support timely completion
• Recognise when clinical interpretation, advice or decision-making is required and refer the matter to an appropriate clinician
• Identify and escalate urgent, overdue or concerning matters in accordance with Practice procedures
• Maintain clear and accurate records of actions and communications

• Review and process incoming clinical correspondence in accordance with Practice protocols
• Code and assign documents in line with Practice protocols
• Support clinicians by ensuring relevant information is available when required
• Extract and code relevant clinical information
• Process all information accurately and in a timely manner
• Identify and escalate any urgent or clinically significant information identified within correspondence

• Use all key systems, including SystmOne, SystmConnect, PATCHS, and NHS Mail, to support patient access and administrative processes
• Send outbound communications via PATCHS and NHS Mail
• Communicate effectively with patients, colleagues, and external organisations

• Support patients and proxies in requesting access to online medical record via systems such as SystmOnline, Airmid, and the NHS App
• Process requests in accordance with Practice policy, information governance requirements, and applicable NHS guidance
• Verify patient identity in line with Practice protocols before granting or updating access
• Provide guidance to patients on how to register for and use online services
• Assist patients with basic troubleshooting and signpost to further support where required
• Escalate any queries relating to restricted or sensitive record access to an appropriate clinician or senior team member

• Act as a chaperone for clinicians where required, in line with Practice chaperone policy
• Ensure patients are aware of the right to request a chaperone during consultations
• Provide reassurance and support to patients during examinations in the role of a chaperone
• Maintain patient dignity, privacy, and respect always during chaperoning
• Observe and report any concerns arising during consultations in line with safeguarding procedures

The following apply to all aspects of the role and underpin safe and effective practice:

• Always maintain strict confidentiality in relation to patient, staff, and Practice information
• Ensure conversations involving patient information are conducted in a manner that preserves privacy
• Manage all patient-identifiable data in accordance with GDPR, NHS Information Governance requirements and Practice policies and protocols
• Only share information with authorised individuals on a need-to-know basis
• Verify patient identity appropriately before disclosing or updating any information
• Use clinical systems, including SystmOne, SystmConnect, and PATCHS safely and securely
• Report any actual or potential data breaches or information governance concerns promptly in line with Practice procedures
• Maintain a clear desk and secure working environment to protect sensitive information

• Act in accordance with Practice safeguarding policies and procedures at all times
• Recognise and respond to safeguarding concerns relating to children, adults at risk, and domestic abuse
• Remain alert to signs of potential abuse, neglect, or exploitation, including concerns identified through all patient interactions and managing clinical correspondence and records
• Escalate safeguarding concerns promptly and appropriately to a clinician or safeguarding lead in line with Practice protocols
• Accurately document safeguarding concerns and actions taken within the clinical system
• Maintain professional boundaries and manage sensitive situations with discretion, empathy, and respect
• Participate in mandatory safeguarding training and keep knowledge up to date
• Contribute to a culture of safety by raising concerns and supporting colleagues where safeguarding risks are known

• Deliver a consistently high standard of customer service across all patient interactions
• Communicate in a professional, courteous, and empathetic manner, both face-to-face and via telephone or digital channels
• Actively listen to patients to understand their needs and respond appropriately
• Manage challenging or sensitive situations calmly and confidently, including dealing with distressed or frustrated patients
• Promote a positive patient experience by providing clear, accurate, and helpful information
• Collaborate with colleagues to ensure continuity and quality of service
• Support an inclusive approach, ensuring all patients feel respected and able to access services
• Escalate concerns or complaints appropriately in line with Practice procedures

• Manage personal and shared workloads effectively
• Prioritise tasks based on urgency, risk, and service need, using appropriate judgement
• Complete tasks and workflows accurately and within expected timescales
• Monitor outstanding work and take steps to prevent delays or backlogs
• Promptly escalate capacity, workload, or safety concerns to line manager/senior team member
• Maintain a structured and methodical approach to work, ensuring continuity and handover where required
• Adapt to changing demands throughout the working day, including balancing patient contact with administrative duties

• Participate in induction, mandatory training, and annual appraisal processes
• Take responsibility for maintaining and developing knowledge and skills relevant to the role
• Complete all training in respect of the chaperoning role
• Actively engage in learning opportunities, including system training and role-specific competencies
• Reflect on performance and identify areas for personal development
• Keep up to date with changes in Practice procedures, NHS guidance, and service delivery models
• Contribute to a culture of learning by sharing knowledge and supporting colleagues where appropriate

• Work flexibly across different functions within the Patient Services team to support service delivery
• Maintain a professional, organised, and proactive approach always
• Adhere to all Practice policies, procedures, and standard operating protocols
• Demonstrate reliability, accountability, and a commitment to high standards of work
• Support team working and contribute positively to the working environment
• Undertake additional duties appropriate to the role, commensurate with training and experience

Person Specification

Experience

Essential

• Experience in a customer service, patient or public facing role
• Experience working in a busy or fast-paced environment
• Experience of using IT systems in a work setting

Desirable

• Experience working in a GP Practice, primary care, or wider NHS setting
• Experience of care navigation or appointment management in primary care
• Experience using SystmOne, EMIS Web or similar system
• Experience of processing clinical correspondence, document workflows, clinical tasks or other healthcare administration
• Experience of supporting patients with online services or digital access

Knowledge and Skills

Essential

• Excellent communication and listening skills, with the ability to respond to patients with empathy and professionalism
• Ability to prioritise workload and manage competing demands effectively
• Strong organisational skills with strong attention to detail and accuracy
• Ability to follow processes and procedures in a structured and consistent manner
• Good IT skills, including confidence using multiple systems
• Experience of working accurately within defined procedures, protocols or processes
• Experience of handling confidential, sensitive or complex information

Desirable

• Ability to support patients in accessing services, including digital platforms

Qualifications

Essential

• GCSEs (or equivalent) including English and Maths

Desirable

• NVQ level 3

Personal Attributes

Essential

• Professional at all times and approachable with a customer or patient focus
• Resilient and able to work under pressure in a busy environment
• Well organised, and able to use initiative appropriately
• Proactive approach with ability to take ownership of tasks and responsibilities
• Flexible and adaptable in response to changing service needs along with a reliable strong work ethic and commitment to high standards
• Positive attitude and ability to contribute to a supportive team environment

Role Expectations

Essential

• Willingness to work across both patient-facing and administrative functions within the Patient Services team
• Willingness to undertake training relevant to the role, including systems, safeguarding, information governance and other mandatory training
• Willingness to undertake chaperone training and perform chaperoning duties in line with Practice policy
• Commitment to maintaining patient confidentiality and upholding professional standards at all times
• Commitment to continuous learning and personal development
• Willingness to support service improvement and adapt to changes in Practice processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Garden Surgery

Address

2nd Floor East Leeds Health Centre

78 Osmondthorpe Lane

Leeds

West Yorkshire

LS9 9EF

United Kingdom

Employer's website

https://www.thegardensurgeryleeds.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person Specification

Qualifications and Experience

Essential

• Diploma or degree in occupational therapy
• Registered with the Health Professions Council

Desirable

• Fieldwork placement in acute physical or local authority setting
• Experience in stroke, general medicine orthopaedics and surgery, or Care of the Elderly
• Relevant post-registration courses

Skills and Knowledge

Essential

• Good written and spoken communication skills
• Knowledge of common conditions, current treatment and equipment provision
• Ability to demonstrate competence in the understanding and application of core OT skills
• Knowledge of clinical governance
• Basic IT skills
• Ability to prioritise workload
• Good time management skills
• Ability to work under pressure
• Problem-solving skills

Desirable

• Experience of carrying out audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Cross site - Epsom and St Helier Hospital

Wrythe Lane

Carshalton / Epsom

SM5 1AA

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

One Health is seeking an experienced Consultant Anaesthetist to join its surgical team at the One Health Elective Surgery Hub North Lincolnshire.

The successful candidate will provide high-quality anaesthetic assessment, perioperative care and support for NHS patients undergoing elective surgical procedures, contributing to excellent clinical outcomes and patient experience. The role offers an opportunity to become an integral part of a growing service, working within a dedicated elective surgical environment supported by experienced clinical, operational and administrative teams.

The post holder will contribute to service development, quality improvement and clinical governance activities, helping to ensure that One Health continues to deliver safe, effective and patient-centred care across the region.

Position: Consultant Anaesthetist

Contract Type: Full-Time, Permanent

Working Pattern: Monday to Friday

Location: One Health Elective Surgery Hub North Lincolnshire, Warren Road, Scunthorpe, DN15 6XH

Salary: NHS Consultant Salary Scale, depending on experience

Annual Leave: In accordance with NHS terms and conditions

Pension: NHS Pension Scheme eligibility subject to applicable arrangements

Continuing Professional Development: Supported in line with organisational and professional requirements

Person Specification

Experience

Essential

• Full GMC registration and Specialist Register status in Anaesthesia.
• 12 months+ experience as a substantive or locum NHS Consultant.
• Proven experience providing anaesthetic services within NHS and/or independent practice.
• Excellent clinical, communication and team-working skills.

Desirable

• Fellowship training or a specialist interest relevant to elective surgery.
• Experience developing anaesthetic or perioperative services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

One Health Group

Address

One Health Elective Surgery Hub North Lincolnshire

Warren Road

Scunthorpe

DN15 6XH

United Kingdom

Employer's website

https://onehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Member of Royal College of Speech and Language Therapists
• Specialist training in advanced theory and application of specialist skills
• Degree or equivalent qualification in SLT

Knowledge

Essential

• Thorough knowledge of Government initiatives in Health and education
• Specialist knowledge of assessments and intervention

Experience

Essential

• Evidence of experience working as a Speech and Language Therapist with children with complex needs.
• Evidence of experience working with multidisciplinary teams
• Experience of devising and delivering training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Sale Waterside

Waterside Plaza

Sale

M33 7ZF

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Diploma/Degree in Occupational Therapy
• Registered to practice with the HCPC (Health and Care Professions Council)

Desirable

• Evidence of Continued Professional Development to Masters level or equivalent.
• Qualification in Sensory Integration or equivalent
• Relevant post graduate qualification (s)

Knowledge

Essential

• Extensive knowledge of paediatric conditions and disabilities
• Knowledge of paediatric and government legislation relevant to this job role specifically 2026 SEND Reforms
• Knowledge of a range of standardised assessment and treatment modalities
• Extensive knowledge of paediatric equipment.
• Knowledge and application of Health & Safety principles

Desirable

• Plans and drawings

Experience

Essential

• Experience of working single handed and autonomously in the community setting.
• Practical experience of assessment and working with children and young people with a range of complex, sensory needs.
• Experience of working with a range of multi-disciplinary and multi-agency partners including education settings

Desirable

• Working with children and young people with neuro - developmental difficulties e.g. Autism
• Accredited Clinical educator's qualification.
• Supervision of Students

Skills

Essential

• Ability to use and interpret a range of standardised assessments.
• Ability to assess children and young people and identify need with those who have a range of neurological, neurodevelopmental, orthopaedic or profound and complex disabilities.
• Ability to work as part of a Multi professional team across all children's services.
• Ability to use a range of treatment modalities in therapeutic work with children
• An ability to communicate complex and/or contentious information at all levels.
• Basic knowledge of the principles of clinical governance.

Desirable

• Training and presentation skills
• Upper limb splinting experience and /or qualification
• Skills working with children and young people with Autism
• Group work skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Sale Waterside

Sale

M33 7ZF

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

About the Role

Location: The Hazlehurst Centre SARC, West Yorkshire

Additional Locations:

Salary: £28,051.32 pro rata based on 40 hours per week (£13.45 per hour).

This vacancy is for 24 hours per week. Shift Covering 24/7. Monday-Sunday

A combination of 09:00-20:59 and 21:00-08:59 shifts

Are you looking for a new and exciting alternative career path within the Health & Justice care sector?

This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

Person Specification

Qualifications

Essential

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults
• Knowledge and understanding of Confidentiality
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required

Desirable

• Experience of working with individuals who may have complex needs
• Experience of working with individuals who have experienced sexual assault/ violence
• Experience of creating and utilizing resources and use of distraction techniques
• Project development and outreach
• Training and presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

Batley

LS27 7LE

United Kingdom

Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities

Person Specification

Knowledge

Desirable

• Knowledge of the Data Protection Act

Qualifications

Essential

• GCSE English (or equivalent), Grade C/Level 4 or above

Desirable

• Word processing, RSA III typing or equivalent or working towards
• ECDL, Clait or equivalent

Experience

Essential

• Demonstrable experience working as a medical secretary or typist including medical audio transcription
• Current experience of Microsoft word processing and spreadsheet packages
• Minute-taking experience

Desirable

• Demonstrable experience of Meditech

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application

Personal Attributes

Essential

• Ability to work under pressure in a busy environment
• Ability to manage and prioritise a varied workload and to work to deadlines
• Excellent interpersonal and communication skills.
• Ability to work as part of a team
• Flexible working attitude
• Good telephone manner
• Attention to detail and accuracy
• Ability to meet deadlines
• Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham NHS Foundation Trust

Moorgate Road

Rotherham

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This Post will be based at Worcester Hospital and we will accept secondments.

You will be provideing administrative assistance and secretarial support to the Consultants and Senior medical staff. This includes Orthodontics, oral and maxillofacial surgery, skin surgery and the prosthetics and dental laboratory.

To prioritise workload as appropriate and to familiarize thereself with all aspects of office procedures in order to facilitate the day to day running of the office.

To type Oral maxillofacial clinical staff correspondence, e.g. transcribe digital dictation.

To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required.

To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.

To input information on to computer systems as required.

To assist in the management of waiting lists by :- Ensuring that patient details are entered correctly onto waiting lists.

Liaising with admissions office staff to ensure patients are sent for to come into hospital.

Ensuring information on the patient administration system is up to date at all times.

Ensuring medical records are made available to the relevant departments.

To assist with the validation of patients awaiting outpatient and inpatient attendance.

To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway.

To be familiar with the National and Local 18 week initiative / objectives / requirements.

To maintain patients records and track notes electronically in a manner acceptable to the trust.

To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence.

To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant.

To observe absolute confidentiality of all information obtained in the course of your work.

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To familiarize themselves with the Trust Information Systems and any changes in the facility of the systems.

To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Person Specification

Skill/Knowledge

Essential

• Self-reliant, ability to work independently and as part of a team Good computer skills Working knowledge of Microsoft Office Good telephone skills Excellent verbal and written communication skills Good organisational skills

Desirable

• Knowledge of NHS systems Working knowledge of Oasis, PAS, Bluespier, CLIP

Qualifications

Essential

• Typewriting or word processing RSA Level 2 or equivalent GCSE English and Maths at Grade C or above, or equivalent

Desirable

• AMSPAR qualification or working towards AMSPAR medical terminology qualification

Experience

Essential

• Previous medical secretarial / hospital experience Previous experience working in a busy office Previous experience of dealing with members of the public

Desirable

• Knowledge of NHS systems Working knowledge of Oasis, PAS, Bluespier, CLIP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Qualified to practice as an Occupational Therapist within the NHS.
• Post graduate qualifications and experience to Master's level.
• Current registration with Health and Care Professions Council
• Relevant post graduate training required to underpin clinical practice in the required area that the Senior Practitioner will be required to work

Desirable

• Postgraduate Qualifications relevant to the clinical area of expertise.
• Management /Leadership Qualification
• Masters qualification

Experience

Essential

• Significant experience at a senior level of clinical practice in the speciality
• Evidence of managing a clinical of patients with complex clinical needs.
• Able to demonstrate clinical practice at a senior level
• Experience of managing / leading a team
• Proven clinical leadership
• Evidence of post registration development relevant to the post
• Awareness of recent government policies and directives and the implications for community service delivery both health & social care
• Knowledge of other non-statutory agencies working in the community
• Knowledge of relevant governance systems and their influence on current practice

Desirable

• Experience of undertaking Clinical Audit and Standard setting
• Specialist training in relevant area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Partington Health Centre

Central Road

Partington

M31 4FL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description and person specification document attached to this vacancy.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Please be aware of scams unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Person Specification

Education and Qualifications

Essential

• - Level 2 Functional skills in Maths and English or equivalent ie GCSE grade C/4 or above (E)
• - One of the following: 3 A levels or Science T level or NVQ level 3/SQCF level 6 or BTEC level 3 national Diploma in Nutrition or health related subject or level 3 apprenticeship such as the Senior Healthcare Support Worker (E)

Desirable

• - Basic food hygiene (D)
• - Care Certificate (D)

Knowledge and Experience

Essential

• - Experience of working with people from different cultures, religions and ethnic groups, able to demonstrate calm, caring patient manner / attitude (E)
• - Ability to adapt to different situations (E)
• - Previous experience in a healthcare or nutrition-related role, demonstrating an awareness of NHS healthcare policies and procedures (E)

Desirable

• - Experience of multiprofessional team working (D)

Skills and Abilities

Essential

• - Effective communication skills, spoken and written (E)
• - Effective organisational skills & time management (E)
• - Ability to prioritise workload with competing demands (E)
• - Good IT skills including Microsoft packages (E)
• -Able to complete appropriate documentation accurately (E)
• - Ability to work independently (E)
• - Self-motivated, able to use own initiative (E)
• - Able to recognise own limitations (E)

Desirable

• - Familiarity with computerised administration and ordering systems (D)

Behaviours and Values / Aptitudes

Essential

• -Supportive (E)
• -Respectful (E)
• -Innovative (E)
• -Collaborative (E)

Public Sector Language Competency

Essential

• -Communicate fluently in English (E)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Weston General Hospital

Grange Road, Uphill

Weston-super-Mere

BS23 4TQ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

1. Regional Radiopharmacy

To be part of the team that carries out the daily production of radiopharmaceuticals within the Regional Radiopharmacy, in compliance with the requirements of The Human Medicine Regulations 2012, The Ionising Radiation (Medical Exposure) Regulations 2017 and amendment 2024, The Ionising Radiations Regulations 2017 and The Environmental Permitting Regulations. This includes:

1.1 Receipt of orders from customer departments1.2 Preparation of the Radiopharmacy prior to each production run1.3 Preparation of materials prior to Radiopharmacy production runs, including radionuclide generators1.4 Participation in the complex processes for production of Tc-99m labelled radiopharmaceuticals using aseptic techniques, and working with due speed and efficiency.1.5 Participation in the complex processes for production of Ga-68 and In-111 Octreoscan for same-day administration to Christie patients, using aseptic techniques1.6 Packaging and dispatch of QC products to other hospitals, including liaison with drivers1.7 Decontamination and cleaning of the Radiopharmacy post production, including tidying of waste and restocking of consumables1.8 Packaging and return of used radionuclide generators to manufacturers1.9 Production of the documentation for all the above processes (in compliance with GMP and data integrity principles)1.10 Proposes changes to policies and procedures1.11 Acts as in-process checking technician for the Radiopharmacy routine service and maintain this practice in accordance with local policy

2. Quality control

Carries out the programme of quality control of radiopharmaceuticals produced within the Regional Radiopharmacy, in compliance with the requirements of the Medicines Act. This includes:

2.1 Analysis of radiochemical purity using chromatography techniques (ITLC and HPLC)2.2 pH testing2.3 Radionuclidic purity testing2.4 Analysis of endotoxin levels2.5 Ensuring that working areas are cleared after each operation

3. Environmental and microbiological monitoring

Participates in the programme of environmental and microbiological monitoring of the Radiopharmacy and blood labelling suites, to include:

3.1 Air quality and air flows3.2 Microbiological contamination3.3 Periodic monitoring of aseptic compliance for each member of staff3.4 Integrity of air seals in the blood labelling suite

4. Regional blood cell labelling service

In the absence of the Senior Radiopharmaceutical Technologist, to be responsible on a day to day basis for the operation of the Regional blood cell labelling service, including:

4.1 Aseptic preparation of radio-labelled red and white blood cells, in multi-stage patient-critical procedures, prior to re-injection of the cells into patients for diagnostic scanning purposes4.2 Liaison with customer departments for scheduling, transportation of blood to and from the customer department, and other arrangements

5. Management, supervision and training of staff

5.1 Deputises for the Senior Radiopharmaceutical Technologist in their absence.

5.2 Assists in the training of new staff and supervises the work of more junior members of the department

6. Stock control

Responsible for stock control and ordering of pharmaceutical products, including:

6.1 Pharmaceutical products, chemical reagents, and disposable items used in the radiopharmacy and associated areas6.2 Consumable items for the Clinical Isotopes Department6.3 Orders stock items for Radiopharmacy and Clinical Isotopes from Pharmacy

7. Training

7.1 Assists in the training of junior Radiopharmacy staff7.2 Introduces pre-registration pharmacists and radiography students to Radiopharmacy.

8. Radiation protection

8.1 Monitors the radiopharmacy for radioactive contamination, and records results8.2 Assesses requirement for decontamination procedures, and carries these out if necessary

9. Professional

9.1 Where applicable maintain GPhC Registration, for which participation in a continuous professional development programme is compulsory9.2 Participate in an Annual Personal Development Review (PDR)9.3 Demonstrates the agreed set of values and accountable for own attitude and behaviour

Person Specification

Qualifications

Essential

• BTec level 3 and NVQ level 3 in pharmacy services, Science Manufacturing Technicians level 3 or Science Degree

Desirable

• Second year student Pharmacy Technicians
• Senior ATO with dispensing experience

Experience

Essential

• Extensive experience of aseptic dispensing

Desirable

• Experience of Radiopharmacy dispensing
• Management/supervisory experience

Skills

Essential

• Good communication skills.
• Ability to work both within a team, and independently in complex multi-stage procedures.
• Ability to think quickly and change plans at short notice.
• Ability to keep accurate and legible written records.
• Ability to work safely, quickly and meticulously with good manipulative skills.
• Conscientious approach.

Desirable

• Computer literacy

Knowledge

Essential

• Principles and practice of aseptic production techniques.

Desirable

• Practical awareness of radiation protection principles.

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Other

Essential

• 6.00-6:30am start each day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Christie NHS FT

Address

CMPE RadioPharmacy - D00014

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

You will be part of the front door for patients and will support access to services and continuity of care by helping patients interact and engage with the right support at the right time and from the right health care professional. You will manage and respond to patient and Practice initiated contact, including incoming and outgoing phone calls with patients, reviewing and responding to e-Consults, providing reception capacity and associated administration. You will use triage and signposting skills to direct patients to the right support or appointment type to best meet their needs.

Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Main duties and responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager/Operations Manager, dependent on current and evolving Practice workload and staffing levels:

Reception Duties:

• Maintaining and monitoring the Practice appointments system
• Acting on electronic tasks to book appointments, deliver messages to patients, process electronic referrals etc
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing electronic requests, whether received via Footfall (Practice Website) or email, or by other means
• Processing incoming requests for medical reports, prescriptions or other enquiries and ensuring they are forwarded to the correct staff members for completion
• Taking and recording requests for home visits ensuring full details of need are recorded and checking that the address and telephone number is correct.
• Dealing with requests for emergency treatment, either in the surgery or in the patients home and passing on promptly to the duty doctor.
• Receiving patients consulting with members of practice team
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Handing completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception positions as necessary
• Answering the telephone and conveying messages
• Accepting requests for repeat prescriptions, checking regularly both the electronic and paper routes for repeat prescription requests
• Sorting the mail and completing Scanning processes
• Maintaining electronic log of telephone messages
• Filing results and any other relevant documents in patients' notes
• Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
• Charging the appropriate amount for private work.
• Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
• Dealing with requests for test results.
• Ensuring that all other requests for information or queries and entries on the computer and if not completed at the end of your shift, are handed over to an incoming member of staff for completion and vice versa.
• Taking details of requests for medical certificates of any kind, insurance forms and any others requested and dealing with them efficiently and promptly.
• Referring patient suggestions/complaints/comments directly to the Practice Manager for further discussion.

Administration

• Any other administration duties required in the course of your work.
• To have a thorough knowledge of all Practice procedures.
• To work in accordance with written protocols
• Filing post in medical records
• Photocopy as requested
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Ordering, re-ordering and monitoring of stationery and other supplies
• Generating template letters requesting patients attend for follow-up.
• Arranging transport for patients where appropriate.

Computer

• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Registrations of new patients
• Process patients change of address (have knowledge of practice area).
• Scanning of mail onto computer system and completing workflow.
• Processing daily Pathlinks appointments ensuring patients have appointments booked according to instructions given by GPs when results received.
• Maintaining a basic knowledge of repeat prescriptions so that should it be necessary, you can issue from the computer record in line with Practice policy and protocol.

Telephone

• Have working knowledge of telephone/bleep system, during and after hours.

Other Tasks

• Ensure that the consulting rooms and waiting area are checked at the end of each consulting session and left clean, tidy and secure.
• Ensure building security have thorough knowledge of doors/windows/alarm.
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Scanning of mail onto computer system and completing workflow.
• Any other tasks allocated by Office Manager/Practice Manager.
• Attending and participating in Clinical Governance and Staff Meetings.

Start and End of Day Procedures.

Be able to open up premises at the start of the day, unset alarm and ensure that all equipment such as fax machines, computers, printers and photocopiers are ready and make all necessary preparation to receive patients.

Be able to secure premises at end of day, checking all windows, doors are closed, toilets empty, internal lights off, fax is full of paper, all other equipment is off and alarm activated.

Person Specification

Experience

Essential

• Essential
• An ability to use own judgement, resourcefulness and common sense.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Able to work as a member of a team.
• Ability to work without direct supervision and determine own workload priorities.
• Good Keyboard skills.
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• A sense of humour.
• Pleasant and articulate
• Ability to use own judgement, resourcefulness and common sense

Desirable

• Experience of working in General Practice is desirable but not essential.
• Flexibility of working hours/ able to work at the desired times.

Qualifications

Essential

• - GCSE grade A to C in English and Maths.
• - Reception staff need to be tactful, helpful people who can communicate well and sympathetically with employers, colleagues and most importantly with patients who are invariably worried and concerned and, who at times may be difficult!

Desirable

• NVQ level 2 in Health and Social Care or Administration.
• Experience of working in General Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodcock Road Surgery

Address

29 Woodcock Road

Norwich

Norfolk

NR3 3UA

United Kingdom

Employer's website

https://www.woodcockroadsurgery.nhs.uk (Opens in a new tab)