Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Please see the supporting documentation attached for full details.

Person Specification

Qualifications

Essential

• Fully trained GP with Vocational Training Certificate.
• Up to date CPR training
• Current and full driving licence.
• Appraisal / Revalidation up-to-date.

Desirable

• Higher post graduate
• membership, for example,
• MRCGP / nMRCGP, MRCP, DRCOG, DCH.

Experience

Essential

• Currently working/training in General Practice or some form of community medicine or urgent care.
• Evidence of consolidation of professional training, for
• example, able to demonstrate particular areas of interest or further study.
• Experience of multi-disciplinary Working.
• Knowledge of appraisal/Audits and SEA

Desirable

• Experience of delivering QOF.
• Understanding of Practice
• Based Commissioning
• Knowledge of national and
• local agendas in respect of
• primary care commissioning,
• and intermediate and urgent care agendas.

Skills & Abilities

Essential

• Excellent communication skills.
• Evidence of computer literacy and keyboard skills.
• Ability to work flexibly within a team

Desirable

• Ability to challenge traditional models of working and to implement and
• sustain positive change.
• Familiarity with EMIS WEB, ICE, referral pathways.

Behavioural attributes and competencies

Essential

• Good team player who is able to support, value and respect other members of the team.
• Good time management being able to prioritise work and work under pressure.
• Self-motivated and able to
• work autonomously
• Ability to recognise own
• limitations and act upon them appropriately.
• Willingness to learn new skills and to problem solve on a daily basis.
• Adaptable and able to respond to a changing situation.

Desirable

• Ability to lead a multidisciplinary Team.
• Prepared to make a
• Commitment to the long-term development of the practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Darwen Healthlink

Address

Darwen Health Centre

James Street West

Darwen

Lancashire

BB3 1PY

United Kingdom

Employer's website

https://www.darwenhealthlink.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachments.

Person Specification

GOSH Culture and Values

Essential

• Always welcoming
• Always helpful
• Always expert
• Always one team
• Knowledge and understanding of diverse backgrounds and perspectives
• Understanding of Diversity and Inclusion challenges in the workplace
• Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Academic/Professional qualification/Training

Essential

• Full GMC Registration or evidence of eligibility for full GMC registration.
• MBBS or Equivalent
• On specialist register for Radiology (CCT or equivalent), or within 6 months of award of CCT by date of interview
• Accredited to and Fellow of The Royal College of Radiologists or equivalent

Desirable

• Higher degree - PhD, MD or equivalent
• Management qualification
• Research/ Publications in paediatric radiology

Experience/Knowledge

Essential

• Experience in paediatric radiology
• Experience of teaching students and multi-disciplinary team
• Experience of leading in Clinical Audit processes
• Published research in peer reviewed journals in relevant area
• Awareness of the importance of Clinical Governance through experience of participating in quality or safety improvement projects
• Completion of at least 1 year of subspecialty training in paediatric radiology

Desirable

• Experience of clinical leadership or management

Skills/Abilities

Essential

• High level written and oral communication skills
• Ability to organise and prioritise own workload
• Ability to work under pressure in a multi-disciplinary environment
• Presentation skills
• Understanding and proven ability to apply research findings in a clinical/organisational context
• Excellent interpersonal and negotiating skills
• Ability to work on own initiative within an ever-changing environment.
• Basic computer skills

Desirable

• Leadership skills
• Presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

GOSH

Great Ormond Street

London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details with regard to this vacancy opportunity within Respiratory services, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person Specification

Application Completion

Essential

• ALL sections of application form FULLY completed

Education/ Qualifications

Essential

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• Excellent keyboard skills

Desirable

• NVQ Level 3 in Administration of equivalent

Knowledge, Training & Experience

Essential

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft Office products
• Working knowledge within the General Data Protection Regulations 2018
• Team Working

Desirable

• Previous NHS administration experience
• Experience of conflict resolution

Communication and Interpersonal Skills

Essential

• Good Organisational skills
• Ability to prioritise own workload
• Team working
• Knowledge of, and adherence to, General Data Protection Regulations 2018
• Excellent keyboard skills
• Knowledge of clinical pathways
• Ability to communicate effectively using a variety of media
• Proven experience of working to deadlines
• Problem solving abilities and use of own initiative.
• Proactive and able to work on own initiative

Desirable

• Knowledge of Lorenzo
• Ability to prioritise and allocate the team workload.
• Knowledge of Medical Terminology
• Good understanding of the NHS Agenda

Special Attributes and other

Essential

• Professional
• Caring
• Honest
• Accountable
• Responsible attitude

Other Requirements

Essential

• Interested in personal development.
• Flexible approach to hours and conditions

Desirable

• Willingness to travel to other sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Hull

HU16 5JQ

United Kingdom

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in job description and person specification.

Interview date: TBC

Person Specification

Experience

Essential

• Line managing a team

Knowledge

Essential

• Experience with managing RTT for the Trust

Desirable

• Familiar with Cerner Millenium
• Writing report for committees

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Hospital

530 London Road

Croydon

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachments.

Person Specification

Trust Values

Essential

• Always welcoming - open, positive, polite, prompt, thoughtful
• Always helpful - respectful, caring, supportive, patient, flexible
• Always expert - role model, vigilant, striving for quality, proactive
• Always one team - informative, mindful, appreciative, open, honest
• Knowledge and Understanding of diverse backgrounds and perspectives.
• Understanding of Diversity and Inclusion challenges in the workplace.
• Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Academic/Professional qualification/Training

Essential

• Primary medical qualification - MBBS or equivalent
• Full GMC registration with Licence to Practice or IELTS Certificate with an overall score of 7.5 or Occupational English Test (medicine version) with a minimum score of 'B' in each domain
• MRCS or FRCS or equivalent

Desirable

• Higher degree - MSc, MD or PhD in Paediatric cardiothoracic surgery

Skills and abilities

Essential

• Excellent written and oral communication skills
• Ability to organise and prioritise own workload
• Ability to work under pressure in a multi-disciplinary environment
• Ability to prioritise clinical needs
• Good general cardiothoracic surgery skills.

Desirable

• PALS/APLS/ATLS
• Training in child protection

Knowledge and experience

Essential

• At least 2 years' experience in Paediatric Cardiothoracic surgery
• Experience of teaching and presenting
• Experience of audit activities
• Understanding of principles of clinical governance
• Experience of practising in the UK or Ireland or an equivalent training centre
• A detailed and in depth knowledge of cardiothoracic procedures, gained through extensive academic studied and practical training.

Desirable

• Clinical experience in related paediatric specialties
• Published research in peer reviewed journals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities - Leadership and Management

• Provides visible, effective and accessible leadership across Sussex Primary Care and across all professional boundaries; leading and supporting the Sussex Primary Care operational management team, empowering them to perform at their best through regular supervision, appraisal and performance discussions
• Line manages the senior management and operational team and individual GP Practice Managers.
• Develop a culture of collaboration, accountability and continuous improvement across all sites.

• Support and coach local management teams to achieve operational and quality objectives.
• Lead recruitment, retention, appraisal and performance management processes for non-clinical staff.

• Promote staff wellbeing, engagement and professional development.
• Effectively balances the needs and priorities of the SPC with those of the

• Trust, acting within the overall interests of the Trust.
• Formulate long term strategic plans, involving uncertainty, and considering the impact on the organisation
• Develops business plans and strategies for SPC, making a major contribution to corporate policies and strategy.
• Reviews and approves all business plans, reports, evaluations and other business, prior to submission to directors and executives
• Ensures that the services annual business plan is completed and agreed within timescales and signs-off Primary Care and service budget

Operational Management

• Develop long-term strategic plans, considering the wider impact on organisational performance, system priorities and future service delivery models
• Ensure the effective day-to-day operation of all SPC GP practices.

• Develop and implement standardised operational processes across the group.
• Monitor access, capacity and demand to ensure services meet patient needs.
• Oversee appointment systems, reception services, care navigation and administrative functions.
• Ensure practices meet contractual, organisational and performance requirements.
• Is accountable for identifying and implementing service improvements and development to enhance efficiency and patient experience.
• Lead operational responses to service pressures and business continuity requirements.
• Analyse and interpret highly complex facts or situations, comparing of a range of options.
• Holds responsibility for policy development and implementation

Financial Management

• Responsibility for the budget for the SPC practices and central function
• Responsibility for overall budget setting for Primary Care and the delivery of services within the allocated financial envelope
• Lead the development of complex strategic business cases and investment proposals to support organisational growth and service transformation.
• Lead the identification and delivery of strategic growth opportunities, income generation initiatives and new business development opportunities across Sussex Primary Care.
• Evaluate and negotiate complex commercial and contractual opportunities which support the long-term financial sustainability of the organisation
• Set, manage and oversee practice budgets across all SPC GP Practice sites.
• Monitor financial performance and support practices to achieve agreed financial targets.
• Work closely with finance teams to monitor income, expenditure and financial risks.
• Identify opportunities for efficiency, income generation and service development.
• Grow income opportunities and potential for expansion as a strategic priority
• Support the preparation of business cases and investment proposals.
• Ensure effective management of procurement and contracts.
• Comprehensive understanding of the drivers of financial performance across Primary Care and can effectively articulate the relationship between financial performance, operational improvement and clinical quality and is able to triangulate disparate data sources to proactively identify current and potential performance failures

Governance and Quality

• Ensure all practices meet contractual, statutory and Care Quality Commission (CQC) standards and regulatory requirements.
• Lead governance, compliance and risk management activities across SPC.
• Ensure policies and procedures are implemented consistently.
• Oversee the management of complaints, incidents and significant events.
• Support implementation of learning from audits, complaints and investigations.
• Maintain robust systems for information governance and data protection.
• Maintain effective briefing and updates to the Chief Operating Officer and other members of the executive team with respect to developments and initiatives within Primary Care
• Support the Chief Operating Officer for pan-organisational projects and initiatives

Workforce and Human Resources

• Support workforce planning across SPC.
• Monitor staffing levels and skill mix to maintain safe and effective services.
• Ensure compliance with employment legislation and organisational policies.

• Ensure the equality and diversity agenda is delivered and monitored
• Lead employee relations processes, including attendance, capability and disciplinary procedures.
• Monitor mandatory training compliance.
• Patient Experience and Service Development
• Promote a patient-centred culture across all practices.
• Monitor patient feedback, NHS Friends and Family Test results and complaints data.
• Develop and implement plans to improve patient access and experience.
• Support patient participation groups and engagement initiatives.
• Lead projects that improve quality, access and productivity.

Performance Management

• Monitor practice performance against contractual and organisational targets.
• Produce and analyse SPC Board reports, performance reports and dashboards.

• Support practices to achieve maximum QOF, Enhanced Services, PCN income and other contractual requirements.
• Identify performance issues and implement corrective actions where required.
• Use data to drive improvement and support operational decision-making.

Estates and Facilities

• Oversee management of premises across all sites.
• Ensure compliance with health and safety, fire safety and estates requirements.
• Manage maintenance contracts and premises improvement projects.
• Support business continuity and emergency planning arrangements.

Freedom to Act

• Operates independently within agreed organisational policies and objectives.
• Accountable for a major Primary Care provider, and the delivery of services within sustainable resourcing
• Exercises professional judgement in resolving operational issues across multiple practices.
• Escalates significant risks, financial concerns or performance issues to the SCFT Deputy Chief Operating Officer.
• Responsible for operational decisions affecting the SPC GP practices and associated services.

Patient/client care

• Accountable to the Trust for the delivery of SPC services
• Demonstrates outstanding patient commitment by putting the patient at the centre of decision making, and by regularly engaging with patients and service users through regular service visits
• Demonstrates a commitment to the quality of care provided by the Trust and quality of outcomes, by driving innovation, clinical excellence, and performance
• Proactively seeks out benchmarking and other external resources to improve clinical quality and instigates improvements as a result
• Effectively prioritises patient safety and experience through building outstanding relationships with clinical staff and teams
• Works with senior leadership team to ensure learning from complaints, incidents and serious incidents is embedded within SPC
• Promotes equality and diversity, and dignity and respect of patients and carers as central to all aspects of the services provided
• Exercises responsibility for ensuring the equality and diversity agenda is delivered and maintained, ensuring compliance with legislation and SPC policies
• Assesses implications of national initiatives affecting care delivery and ensure plans of action are implemented
• Ensures that that there is a strong culture of risk assessment and management, including adherence to relevant policies and procedures
• Ensures that staff comply with Trust policies, procedures and guidelines, taking remedial action where this is not the case
• Works with senior leadership team to ensure clinical engagement, taking responsibility for quality governance, safety and risk management

Responsibility for information resources

• Uses software to develop performance management reports
• Responsible for performance management and managing the operation of several services
• Implements appropriate performance monitoring and management processes to ensure that all aspects of operational performance and delivery are assessed and takes remedial action where agreed performance is not achieved
• Ensures the Primary Care and its constituent services achieve all internal and external performance targets and proactively overcomes obstacles to achieving goals and objectives
• Proactively identifies operational risks and opportunities and briefs the Chief Operating Officer as necessary

Partnership Working

• Build strong relationships with the SPC Practice Managers, GP and Clinical Leads and multidisciplinary team
• Represent Sussex Primary Care at Place, Integrated Care System and regional forums, influencing the development of primary and community care services and ensuring organisational priorities are reflected within system plans.
• Lead strategic relationships with commissioners, Primary Care Networks, provider collaboratives, local authorities and partner organisations to identify opportunities for service development, integration and organisational growth.

Person Specification

Experience

Essential

• In-depth professional and specialist primary care operational management experience acquired through training and experience over a significant period
• Significant experience of monitoring, analysing and assessing clinical operational performance across complex services
• Experience of managing multiple teams and services.
• Experience of budget management and financial monitoring.
• Experience of performance management and service improvement.
• Experience of staff management, recruitment and employee relations.
• Experience of drafting complex strategic business plans
• Experience of working within a highly dynamic and complex primary care environment
• Experience of working in partnership with other agencies, service users, carers, the public, regulators, local scrutiny bodies etc.
• Experience of leading successful complex change management projects and programmes, involving and supporting teams and individuals to achieve objectives
• Experience of managing risk within a complex operating environment including risk assessment, risk mitigation and risk management
• Experience of strategic assessment, choice and implementation including innovative thinking and the ability to explore imaginative ways of optimising use of resources.
• Experience of co-producing service improvement ideas with stakeholders including service users and staff
• Experience of interacting with system leaders, and senior teams within Integrated Health and Care systems, other NHS providers and other provider partners
• Experience of governance, risk management and regulatory compliance.

Desirable

• Experience managing multiple GP practices
• Experience supporting CQC inspections.
• Experience working within a Primary Care Network
• Experience of estates and facilities management
• Experience of negotiating contracts

Qualifications

Essential

• Degree level qualification or equivalent management experience.
• Management qualification or demonstrable equivalent experience.
• Evidence of continuous professional development
• Formal Leadership Development
• Project Management qualification
• Primary Care Management qualification

Skill, Knowledge and Attributes

Essential

• Detailed understanding of NHS primary care services
• Strong leadership and people management skills
• Thrives in challenging environments
• Excellent communication and stakeholder management skill
• Strong analytical and problem-solving abilities
• Ability to manage competing priorities across multiple sites
• Knowledge of NHS Human Resource Policies and Procedures
• Advanced knowledge of clinical and operational governance and its application to the services
• Knowledge of multidisciplinary team working and an understanding of differing professional roles boundaries
• Detailed knowledge of GP contracts, QOF and enhanced services
• Understanding of CQC regulations and quality standards.
• Knowledge of NHS contractual arrangements and planning approaches
• Ability to monitor and maintain standards of care across a range of clinical services
• Ability to identify, assess and manage complex clinical and operational risks
• Able to translate complex information and make it meaningful to staff at all levels and across all professions both verbally and in writing
• Able to assimilate organisational and local strategy and communicate this in a compelling way
• Ability to deal with competing demands, priorities and deadlines whilst managing operational imperatives and frequent interruptions
• Ability to engage stakeholders through discussion, presentation and direct liaison
• The ability to rapidly assimilate and synthesise complex dynamic information, and formulate a response which takes into account organisational strategy and corporate priorities
• Able to provide visible, credible leadership, and inspire staff from a range of backgrounds to perform well.
• The ability to inspire a shared purpose which aligns with NHS principles and organisational values and the personal integrity and courage to challenge where these principles are under pressure
• An ability to work strategically, building excellent relationships with other partners and stakeholders and understanding their contribution to the system
• Outstanding verbal and written skills, able to summarise complex information and present to a range of audiences including the Trust Board, external stakeholders, staff and service users.
• A high level of emotional intelligence and style which supports the development of a safe and supportive environment which enables individuals to work effectively
• Word-processing and keyboard skills and ability to use Microsoft Office packages including Word, PowerPoint and Excel
• A natural curiosity backed by excellent critical analytical skills
• Assertive and confident to challenge poor conduct and behaviours
• Strong patient focus
• Excellent time management, prioritisation and organisational skills and ability to manage and deliver to agreed deadlines
• Knowledge of PCN and Integrated Care System structures

Desirable

• Change management and project delivery experience.
• Experience using SystmOne or equivalent systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Primary Care

Address

Sussex Community Nhs Foundation Trust

Brighton General Hospital

Elm Grove

Brighton

East Sussex

BN2 3EW

United Kingdom

Employer's website

http://www.sussexprimarycare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Daily ward rounds, weekly outpatient clinic and elective and emergency operating sessions

To undertake responsibility for the teaching and training of the junior paediatric neurosurgical staff.

Each consultant has a continuing responsibility for the care of patients in their charge and for the proper functioning of the service allowing for appropriate delegation for the training of their staff.

Please see detailed Job Description and Person Specification

Person Specification

GOSH Culture and Values

Essential

• Always welcoming
• Always helpful
• Always expert
• Always one team
• Knowledge and Understanding of diverse backgrounds and perspectives.
• Understanding of Diversity and Inclusion challenges in the workplace.
• Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace

Academic/Professional qualification/Training

Essential

• Full GMC registration (specialist register for neurosurgery) with Licence to Practice
• Fellow of The Royal College of Surgeons or equivalent
• Completion of recognised one-year fellowship in paediatric neurosurgery with experience in complex congenital spinal cord malformations and fetal surgery

Desirable

• Higher degree - MSc, MPhil related discipline

Experience/Knowledge

Essential

• Experience of teaching and presenting to students and multi-disciplinary team
• Experience of leading in Clinical Audit processes
• Awareness of the importance of Clinical Governance through experience of participating in quality or safety improvement projects

Desirable

• ESPN training course in Paediatric Neurosurgery
• Published research in peer reviewed journals in relevant area
• Previous experience at consultant level

Skills/Abilities

Essential

• High level written and oral communication skills
• Ability to organise and prioritise own workload
• Ability to work under pressure in a multi-disciplinary environment
• Ability to prioritise clinical needs
• Understanding and proven ability to apply research findings in a clinical/organisational context
• Excellent interpersonal and negotiating skills
• Ability to work on own initiative within an ever-changing environment.

Desirable

• Leadership skills
• Presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital NHS Foundation Trust

Great Ormond Street

Greater London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Support the Registered Manager in the day-to-day running of the service.
• Lead and motivate staff to deliver high-quality, person-centred care.
• Deputise for the Registered Manager during periods of absence.
• Ensure compliance with CQC Fundamental Standards and organisational policies.
• Supervise, mentor, and support staff through regular supervision and appraisal.
• Assist with recruitment, induction, training, and retention of staff.
• Develop and manage staffing rotas to ensure safe staffing levels.
• Monitor incidents, safeguarding concerns, complaints, and quality assurance activities.
• Carry out audits and contribute to continuous quality improvement.
• Support medication management and ensure medicines are administered safely.
• Promote positive risk management while encouraging residents' independence and recovery.
• Build effective relationships with families, healthcare professionals, commissioners, and external agencies.
• Participate in the management on-call rota.

Person Specification

Qualifications

Essential

• We are looking for someone who has:
• Essential
• Level 3 Diploma in Health and Social Care (Level 5, or willingness to work towards it, is desirable).
• Previous experience as a Senior Support Worker, Team Leader, Deputy Manager, Registered Nurse, or similar leadership role.
• Experience supporting adults with mental health needs.
• Good understanding of CQC regulations and quality standards.
• Experience supervising and supporting staff.
• Strong leadership and organisational skills.
• Excellent written and verbal communication.
• Good IT skills, including Microsoft Office.
• Ability to work independently and make sound decisions.
• Flexible approach to working hours, including participation in the on-call rota.

Desirable

• Level 5 Diploma in Leadership for Health and Social Care.
• Experience in a supported living or residential mental health setting.
• Experience of audits, governance, safeguarding, and quality improvement.
• Medication management qualification.
• Knowledge of Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and Positive Behaviour Support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

InMind

Address

Fosse Court

207-211 Fosse Road North

Leicester

Leicestershire

LE3 5EZ

United Kingdom

Employer's website

https://www.inmind.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The posts are based at Moorfields Eye Hospital Northwest sites which include Northwick Park, Ealing and Potters Bar.

The post holders will be expected to work flexibly to facilitate service provision when colleagues are absent. Many patients undergo surgery with local anaesthesia, and all are done as a day case. The lack of many services that would be found in a general hospital means that the anaesthetic service is more than usual relied upon for perioperative patient care.

In addition to clinical duties, the new appointee would be expected to participate in departmental activities including management, teaching and audit.

Person Specification

Education & Qualifications

Essential

• Full GMC Registration (with a 'Licence to Practise')
• Experience in adult GA and LAS
• Experience in eye anaesthesia

Desirable

• Higher Degree (e.g. MD or PhD

Further Training & Knowledge

Essential

• APLS provider

Desirable

• Clinical leadership training
• Higher or advanced training in day care anaesthesia

Personal Qualities

Essential

• Committed to public service
• Excellent communication skills
• Ability to lead & co- ordinate multidisciplinary teams
• Good Team Building Skills

Desirable

• Ability to innovate
• Ability to respond to a dynamic environment

Skills & Ability

Essential

• High degree of clinical skill
• Leadership ability
• Commitment to service improvement
• Commitment to personal development

Desirable

• Management credentials & involvement
• Teaching credentials & involvement
• Research credentials and publications

Experience

Essential

• Wide ranging clinical experience of anaesthesia

Desirable

• Experience of public & patient engagement
• Involvement in in QIPP projects & service improvement projects
• Management innovation experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Various

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

MAIN ROLE AND PURPOSE OF THE POST

This role is within the Clinical Admin Team, who support all aspects of patient care across the company. The Admin Assistant is a developmental role. They will be expected to develop the skills necessary to work in all aspects of the admin team.

Provide admin support to all clinical areas of the company.

Be a first point of contact for patients.

Assist patients to access the services that they need.

SPECIFIC RESPONSIBILITIES

The responsibilities described below are those of the clinical admin team.

Access

Answer the telephone as a priority and respond to the caller in an appropriate manner.

Man the reception desk. Book appointment, signpost to other services and support patients care.

Data Flow

Action all incoming data received through electronic transfer, e-mail and post. Ensure that it is coded and reviewed by an appropriate clinician.

Action outgoing data through electronic transfer, e-mail, sms message or post.

Clinical Support

Action tasks from the clinical team.

Administer the recall system for patients with long term conditions.

Monitor the uptake of all screening programmes and manage additional recalls as required.

Apply clinical coding to patient records as appropriate.

Update the Open Exeter system.

Monitor the childhood immunisation status of all children and liaise with the Child Health Department as necessary.

Maintain waiting lists of patients for specialist clinics and ensure that they are given appropriate appointments.

Outgoing Information

Ensure that referrals are processed in accordance with national timelines and liaise with the referral management centre as necessary.

Audio type patient referrals and submit them through the E-Referral system.

Deal with any referral queries from clinicians and patients.

Assist patients where necessary to make outpatient appointments.

Action requests for medical reports including liaising with patients to confirm consent is obtained and finance to confirm payment is received.

Action Subject Access Requests in line with GDPR legislation.

Patient records

Action applications for registrations ensuring that patients provide all necessary information and are made aware of consent to share information and on-line access to records.

Action the transfer of patient records, electronically and in hardcopy.

Summarise hardcopy records to ensure the electronic record is complete.

Ensure that SystmOne is reconciled to PCSE through GP Links.

Return hardcopy records to PCSE for patients who are no longer registered.

GENERAL RESPONSIBILITIES

Confidentiality

You shall comply with the General Data Protection Regulations when processing personal data for patients and staff.

You must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.

Any data breaches should be reported immediately to the Data Protection Officer.

All enquiries from the media must be referred to a Director.

Health and Safety

All employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.

All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take of appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.

All building occupied by staff are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.

Flexibility Statement

The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.

Person Specification

Qualifications

Essential

• Received a basic education
• English Language GCSE at grade C or above or equivalent

Desirable

• Hold ECDL or other IT qualification.

Experience

Essential

• Excellent keyboard skills
• Experience of working with Microsoft Office
• Understand patient confidentiality
• Experience of managing an e-mail account
• Be confident to speak to people both in person and on the telephone.
• Be non-judgemental
• Flexible and able to adapt to change
• Able to prioritise workload
• Demonstrate a commitment to personal development
• Have worked in a team
• Have experience of face to face or telephone contact with the public

Desirable

• Experience of SystmOne or another clinical system
• Experience of audio typing
• Demonstrate and understanding of data protection
• Understand READ coding
• Have worked in a health setting
• Have a clinical background

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Whalebridge Practice

Address

Swindon Nhs Health Centre

1 Islington Street

Swindon

SN1 2DQ

United Kingdom

Employer's website

https://www.sparcells-surgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities are to:

* Provide consultant-level paediatric radiology services, including reporting of paediatric radiographs, ultrasound, fluoroscopy, CT and MRI examinations.

* Support neonatal, inpatient, outpatient and emergency paediatric imaging pathways, working closely with paediatricians, neonatologists, paediatric surgeons and safeguarding teams.

* Participate in non-accidental injury (NAI) imaging pathways and provide specialist paediatric radiology input to multidisciplinary teams.

* Contribute fully to the adult general radiology service, including acute cross-sectional imaging, ultrasound, duty radiologist activities and MDT participation.

* Participate in the general radiology consultant on-call rota (currently approximately 1 in 24 - 26), providing support for both adult and paediatric emergency imaging services.

* Contribute to teaching, audit, governance, quality improvement and service development activities.

We welcome applications from candidates who:

* Hold GMC registration with a licence to practise.

* Hold FRCR (or equivalent) and CCT in Clinical Radiology (or equivalent specialist accreditation).

* Have specialist training and experience in Paediatric Radiology.

* Are competent in acute adult general radiology and willing to participate fully in adult duty and on-call commitments.

* Demonstrate excellent communication, teamwork and leadership skills.

* Are committed to high-quality patient care, education and continuous professional development.

Person Specification

Qualifications

Essential

• *Full GMC Registration
• *Evidence of Continuing Professional Development including CME
• *RCR Fellowship or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

The must have's for this role:

• A desire to develop leadership and management skills

• A passion for community nursing, that matches our passion to provide excellent healthcare for our patients within their own home

• Adult nursing qualification along with NMC registration

• A full UK Driving Licence and have use of a car for work purposes at night 19:00-23:00

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Mercy Muradzikwa on 07768546448 or email : [email protected] who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education, qualifications or training

Essential

• Registered Nurse
• NMC Registration
• Specialist knowledge acquired through post graduate short courses, training or equivalent experience, in a relevant field.

Continuous Professional Development

Essential

• Evidence of continuing professional development

Previous Experience

Essential

• Demonstrable experience of working autonomously to deliver high quality and evidence-based nursing care.
• Experience in providing supervision to junior colleagues and students in the completion of routine nursing and clinical skills.
• Uphold the Trust's values of being caring, committed and working as team through demonstratable examples and experience.

Knowledge, skills and abilities

Essential

• Proficient use of digital tools and applications including Word, Outlook and patient management systems.

Additional Requirements

Essential

• Ability to travel between multiple Trust sites and non-Trust locations, including patient homes, some of which may not be easily accessible via public transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

St Marks Hospital, 112 St Marks road, Maidenhead, Berkshire, SL6 6DU

112 St Marks road

Maidenhead

SL6 6DU

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assessing, planning, delivering and evaluation of a high level of critical care for patients Delivery of a high level of post anaesthetic care for patients within the Theatre Recovery Room Working with the Anaesthetic team to deliver high quality, safe patient care. Delivering an Outreach service to the ward, offering support and guidance in the care of the acutely unwell patient. Promote the safety, wellbeing and interests of patients, visitors and staff to the clinical areas Active member of the emergency response team. Participation in the on-call rota and internal rotation of shift (inc night duty) Exhibiting a high level of teamwork with the unit and in the wider hospital environment. Participate fully as a team member, including working in all areas of the HDU and Theatre Suite, to promote a cohesive team and the achievement of team objectives. Provide initial urgent or emergency care as required Adhere to the procedures for the use of supplies, ordering requirements for the Department as directed by line manager. Ensure accurate and contemporaneous documentation of care and adhering to local policy. Ensure accurate patient documentation of peri-operative care

Person Specification

Experience

Essential

• Registered Nurse
• Recognised post graduate Critical Care qualification
• Minimum 5 years experience within the Critical Care environment
• Experience within the Theatre Recovery Room environment
• Competence in delivering a high level of critical care
• Competence in delivering a high level of post anaesthetic care
• Good computer and numeracy skills
• Ability to analyse and put into practice evidence based practice
• A high level of communication skills within all disciplines
• Flexibility in response to needs of the department
• Ability to deliver a high level of customer service to patients and Consultants
• Good Team working skills
• Ability to exercise rational judgement when escalating issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Futher Duties & Responsibilities

Clinical Quality, Governance and Patient Safety

• Maintain and embed the highest standards of clinical practice within a robust governance and regulatory framework.
• Ensure compliance with CQC standards and all statutory, professional and regulatory requirements. Working with the Governance Manager and Heads of Department to ensure continuous regulatory compliance and service excellence
• Provide executive leadership for risk management, clinical governance, patient safety, experience and quality improvement initiatives.
• Act as the Hospital's Director of Infection Prevention and Control, ensuring effective infection prevention and control practices across all services.
• Promote, develop and share evidence-based clinical practice across the hospital.

People Leadership and Culture

• Create an inclusive, high-performing culture that promotes collaboration, accountability and clinical excellence.
• Support the professional development of colleagues through coaching, mentoring and succession planning.
• Foster an environment that actively promotes wellbeing, diversity, inclusion, health and safety.

Spire Little Aston Hospital is a leading private hospital in the Midlands, offering comprehensive hospital care to patients from Birmingham and the surrounding areas of the West Midlands and Staffordshire. The hospital has an exceptional reputation within a variety of specialties including Orthopaedics, Sports & Exercise Medicine, Cosmetics, Ophthalmic, Gynaecology, General Surgery & Physiotherapy.

Were dedicated to providing quality treatment and aftercare to our patients. This means ongoing investment in our facilities and our staff. We also have a dedicated Bone & Joint Clinic with leading orthopaedic consultants, Breast Care Centre and Spire Eye Centre.

Spire Healthcare was announced as winner of the Best Workplace for Learning and Development - Over 1,500 Nursing Staff category at the Nursing Times Workforce Summit & Awards 2021. The award recognised the introduction of a whole range of learning and development initiatives for clinical and non-clinical colleagues, this includes Spire's dedicated apprenticeship team which supports a wide variety of apprenticeships including BSc Physiotherapy and MSc Advanced Clinical Practice.

Who We're Looking For

We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.

You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Benefits

We offer an attractive executive package including:

• Competitive salary
• Car allowance
• 35 days annual leave inclusive of bank holidays
• Private medical insurance & Free Bupa Wellness screening
• Employer and employee contributory pension scheme with flexible retirement options
• Life assurance
• Spire For You reward platform with discounts and cashback at over 1,000 retailers
• Award-winning CPD and leadership development opportunities
• Group-wide career progression opportunities

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people.

Person Specification

Qualifications

Essential

• We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.
• You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Experience

Essential

• We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.
• You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

little aston hall drive, Little Aston Hall Dr, Sutton Coldfield B74 3UP

Sutton Coldfield

B74 3UP

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Practice Nurse (Bank) to join our team at Gatwick Immigration Removal Centre, located in Gatwick.

Hours

Bank shifts which will be ad-hoc. Days are 07:00 to 19:30hrs, Nights are 19:00 to 07:30hrs.

Salary

£23.83 per hour

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Experience

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional Criteria

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Brook House

Perimeter Road South

Gatwick

Surrey

RH6 0PQ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients and visitors in a courteous and positive manner, both in person and via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the Practice. Facilitate effective communication between patients, members of the Practice team, and other healthcare agencies.

Key Responsibilities

Communicate effectively with patients, staff, visitors and other agencies

Receive, welcome and advise patients, sign posting them where necessary

Make appointments and operate the appointments systems as directed

Answer telephone enquiries from patients, staff and other external agencies

Process and record information in accordance with Practice protocols

Arrange patient referral appointments as directed by GPs utilising e-Referral system where appropriate. Liaise with the Referral Support Service as required

Process and distribute incoming and outgoing mail

Administer new patient registrations and patient deductions

Explain Practice arrangements to newly registering patients

Monitor the practice website for patient submissions and send appropriate responses

Booking and monitoring of patient waiting lists

Unlock/lock premises and maintain security in accordance with Practice protocols

Attend Practice meetings and staff training as required

Responsibilities will be reviewed periodically in line with changing circumstances. Duties and responsibilities may be varied as required by the Partners and Practice Manager, in consultation with the post holder, in order to maintain a high standard, efficient reception/ administration service.

Generic Responsibilities

All staff at Woodbury Surgery have a duty to conform to the following:

• Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

• Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

• Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

• Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

• Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Person Specification

Qualifications

Essential

• Good standard of education, including GCSEs (or equivalent) in English and Maths

Skills and Abilities

Essential

• Able to work independently whilst following established procedures, protocols and guidance.
• Excellent attention to detail with the ability to maintain accuracy when working under pressure.
• Strong organisational and multitasking skills, with the ability to manage competing priorities.
• A willingness to learn and develop new skills and ways of working.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexible and adaptable, with a willingness to support colleagues and provide cover during periods of leave or increased demand.
• Confident using digital systems and technology, with the ability to learn new software applications quickly.

Experience

Essential

• Experience of working in a reception, customer service or patient-facing role.
• Good IT skills with experience of using Microsoft Office applications, including Outlook, Word and Excel.
• Experience of working with computerised systems and maintaining accurate records.
• Excellent communication skills, both verbal and written, with the ability to communicate effectively with a wide range of people.
• Experience of working in a busy environment and managing competing demands.

Desirable

• Previous experience working within a GP Practice or NHS setting.
• Experience of using clinical systems, such as SystmOne.
• Understanding of patient confidentiality and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodbury Surgery

Address

Fulford Way

Woodbury

Exeter

EX5 1NZ

United Kingdom

Employer's website

https://www.woodburysurgery.co.uk/ (Opens in a new tab)