Job description

Job responsibilities

Please access the detailed job description and person specification for this job role for information and the main responsibilities.

Person Specification

Education and Qualifications

Essential

• Registered Nurse
• Post registration evidence of further training within the speciality
• Leadership Course
• Evidence of Degree level study

Desirable

• ILS Trained
• Acute care course or equivalent

Key Skills/Abilities

Essential

• Ability to resolve conflict and motivate a team

Other

Desirable

• Set standards of care by implementing evidence-based protocols in order to change clinical practice

Experience

Essential

• Experienced in caring for patient group within the speciality
• Evidence of Management experience including HR processes
• Management and development of staff
• Knowledge of ongoing research/developments relating to care of the speciality patient group

Desirable

• Evidence of previous service development, improvement or change management experience
• Experience within creating and managing rosters
• Evidence of developing policies, protocols and competency assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc. Escalating issues to the Lead Clinical Services Administrator as appropriate.

Arrange meetings and appointments for members of the team, negotiating diary conflicts and competing priorities as appropriate.

Including the scheduling of: Consultant Clinic Appointments. Tribunals. Room Bookings. Other bookings as required.Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the RIO system.

The post holder will order stationery and other necessary items for the team via the procurement system. May be responsible for petty cash float/handling.Supporting the induction of new staff members as required.Produce confidential correspondence and reports on a frequent basis.Maintain efficient and effective electronic filing system/internet, intranet, patient records to access and extract information as needed.Take and distribute formal minutes as necessary.

Clerical duties including photocopying and scanning.

Undertake surveys or audits as necessary to own work. May be asked to contribute to audit and research projects within the service to inform service development and standards.Provide cover for colleagues when and where necessary.Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.Other tasks which are commensurate with the broad purpose and banding of the post.

Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Person Specification

Administration

Essential

• Experience and Skills (See Person Specification).

Desirable

• Experienced in using MS Office tools.
• Skills - communication, organisation.

Other Requirements

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Long Fox Unit

Grange Road

Weston-Super-Mare

BS23 4TS

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Plan, undertake, document and report on audits and quality improvement projects across clinical, non-clinical and information governance areas.
• Investigate and observe working practices across St Helena and its subsidiaries.
• Support systematic assurance of non-clinical compliance activity, including governance records, incidents, complaints, risks, records of processing and other Sentinel modules.
• Undertake thematic reviews and investigative audit work to identify issues early and strengthen organisational learning, improvement and resilience.
• Work with the Commercial Quality, Risk and Compliance Lead to conduct quarterly information governance walkthroughs across all areas of St Helena.
• Present audit findings and reports to staff, managers and governance groups as needed.
• Contribute to monthly and quarterly reporting.
• Support St Helena users with day-to-day Sentinel tasks.
• Support the quality assurance of Sentinel records and related governance information, including data quality checks, record correction and follow-up of actions.
• Assist with the drafting and updating of governance documentation, such as policies and procedures.
• Provide additional audit and assurance capacity to support the Quality and Compliance Department and the Commercial Quality, Risk and Compliance Lead.
• Provide annual leave cover to the Clinical Quality Lead.
• Be aware of and follow all necessary infection control practice when entering clinical areas, for example carrying out hand washing.

Undertake any other duties as necessary within the scope of the grade of this post.

Person Specification

Experience

Essential

• Experience of undertaking administrative, audit, quality assurance, compliance or governance-related work, either in employment or as part of academic study.

Desirable

• Experience of working with records, actions, reports or systems where accuracy, consistency and follow-up are important.
• Experience of working in health, social care, charity, regulatory or compliance environments

Communication

Essential

• Able to communicate clearly and professionally with staff and managers, both verbally and in writing.

Desirable

• Experience of report drafting and writing recommendations.
• Experience of presenting findings or reports to meetings or large groups.

Qualifications

Essential

• Three relevant A Levels at C or above.

Desirable

• Degree (2:1 or above) in a relevant subject, including quantitative research.
• Audit, quality improvement, governance, compliance or data protection qualification or training.

Qualities

Essential

• Accurate, organised and methodical, with good attention to detail and a commitment to improving quality and compliance.
• Able to apply a logical, systems-based approach to problem solving.
• Able to work proactively, independently and collaboratively, maintaining confidentiality and handling sensitive information appropriately.

Desirable

• Enthusiasm for digital technology and applying it to working practices.

Skills and Knowledge

Essential

• Demonstrable, strong numeracy and literacy.
• Good IT skills, including use of Microsoft Office and confidence using electronic systems and databases. Strong Microsoft Excel skills.
• Able to gather, review and interpret information accurately, identifying themes, gaps and areas for improvement.

Desirable

• Knowledge of quality governance systems, audit methodology, information governance or regulatory assurance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Helena Hospice

Address

Myland Hall

Barncroft Close

Colchester

Essex

CO4 9JU

United Kingdom

Employer's website

https://www.sthelena.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Person Specification

Knowledge, skills and training

Essential

• Good communication skills
• Knowledge of COSHH, induction and on-going training

Desirable

• Level 2 in Basic Food Hygiene Certificate or working towards
• Level 2 in Housekeeping or working towards

Experience

Essential

• Previous experience in a similar role

Finance / Resources

Essential

• Knowledge of stock control procedures and methods

Information Technology / Resources

Essential

• Basic IT skills

Additional requirements

Essential

• Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Victoria Hospital

Victoria Road

Wimborne

BH21 1ER

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

General Duties

To undertake any other reasonable duty, which is appropriate to the band when requested by senior staff.

To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.

To demonstrate an understanding and commitment to Trust values and Staff Charter.

Professional and Personal Development

All staff must ensure that they are aware of their responsibilities by attending the Trust Mandatory Training and Induction programme.

All staff will have a formal appraisal with their manager at least every 12 months. Once performance / training objectives have been set, the staff members progress will be reviewed on a regular basis so that new objectives can be agreed and set, in order to maintain progress in the service delivery.

Those with management / supervisory responsibility are required to ensure that their direct reports have an appraisal inline with Trust policy.

The successful candidate will be committed to team working, a highly resilient and self-motivated individual who is determined to add value to the organisation and is committed to our vision and standards.

Flexible working arrangements will be considered. Any request will be set against genuine operational requirements and limitations and it is not obligatory for a manager to accede to the request.

Please note that all candidates who declare themselves on their application form to be disabled and who meet the essential criteria for the post will be shortlisted in accordance with the Trusts Two Ticks Pledge on disability.

The Trust reserves the right to close this vacancy when sufficient applications have been received.

Please refer to the Additional Information attachment before submitting your application.

The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

• Registered Nurse Learning Disabilities (RNLD)
• Evidence of continued professional developmentEssential

Desirable

• Registration as a non-medical prescriber with the NMC having undertaken the necessary training at Level 3
• Evidence of formal post registration learning

Experience

Essential

• Demonstrable post qualification experience in learning disabilities or related area, some of which should have been in a community setting
• Extensive experience of first line assessments including the assessment of risk
• Working knowledge of Microsoft Office packages, e.g. Word, Excel, PowerPoint and Outlook
• Experience of collaboration working with other agencies including the voluntary sector

Desirable

• Previous experience of autonomous working

Professional/Managerial Knowledge

Essential

• Demonstrable skills in risk assessment and management
• Knowledge of evidence-based intervention with service users with Learning Disabilities
• Experience of supervising junior staff and student nurses

Desirable

• Ability to identify and positively influence social factors affecting mental distress
• Up to date clinical knowledge including dual diagnosis and health and social care needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Colliers Court

Latimer Road

Cinderford

GL14 2QA

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)