Job description

Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Person Specification

Knowledge & Experience

Essential

• Knowledge of working in a Service Management environment
• Knowledge of the ITIL framework and how this is applied
• Ability to work under pressure to tight deadlines and deliver high quality material right first time
• Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast-paced environment

Skills

Essential

• Service level management
• Change management
• Supplier management
• Incident management

Qualifications

Essential

• ITIL Foundation v4 or equivalent experience
• ITIL Collaborate, Assure & Improve or ITIL Monitor, Support & Fulfil or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS England

Address

Any NHS England Office

Nationally

LS1 4AP

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

The core responsibilities of the receptionist are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Maintain and monitor practice appointment system
• Process personal, telephone and e-requests for appointments
• Answer incoming phone calls, dealing with the callers request appropriately
• Signpost patients to the correct service
• Initiating contact with and responding to, requests from patients, team members and external agencies
• Data entry of new and temporary registrations and relevant patient information as requested
• Input data as necessary onto patients healthcare records
• Direct requests for information to relevant team members i.e., SAR, DVLA forms, insurance/solicitors letters
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Support all clinical staff with general tasks as required
• Photocopy documentation as required
• Maintain a clean, tidy and effective working area
• Monitor and maintain the reception area and notice boards

In addition to the core responsibilities, the Receptionist may be requested to;

1. Action incoming emails and correspondence as necessary

2. Complete opening and closing procedures in accordance with the rota

3. Partake in audit as directed by the audit lead

4. Support admin team, providing cover during absences

5. Scan patient related documents and attach scanned documents to patients healthcare record

We currently have 2 part time vacancies available allowing us to be flexible for the right candidate.

All hours will be worked between 08:00 and 18:30, Monday to Friday

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Experience

Desirable

• Experience in a GP practice
• Experience with SystemOne
• Clear, polite telephone manner
• Competent in the use of Office and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Market Cross Surgery

Address

Market Cross Surgery

Bourne Road

Corby Glen

Grantham

Lincolnshire

NG33 4BB

United Kingdom

Employer's website

https://www.marketcrosssurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

• Registered Nurse Level 1 (Adult)
• Mentor and assessing qualification (For newly qualified staff this is expected within 12 months of commencement)

Skills, Knowledge & Abilities

Essential

• Evidence of Continued Professional Development
• Must be able to demonstrate an understanding of confidentiality in all of the role
• IT literate (including Microsoft office) and willing to learn new systems
• Good communication skills both written and verbal with patients and across the MDT
• To be able to plan and deliver person centred care

Experience

Desirable

• Community experience

Other Factors

Essential

• Ability to fulfil the travel requirements of post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Golden Valley District Nursing Team

Golden Valley

HR2 9RP

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Community Team is based in Severn Hospice, Bicton, Shrewsbury.

The provision of nursing care will: -

a) Enable patients to remain at home when home is their preferred place of care/death.

b) Support the avoidance of unnecessary and unwanted admissions to hospital or hospice, particularly in the last few days of life.

c) Be an addition to other statutory and voluntary services, and any other groups or individuals involved in the care of the patient.

The registered nurse will be one of a team, providing care and support to the patient within the home environment. They will ensure effective liaison and communication with both the Nurse Practitioners and key professionals involved in the patients care.

Individuals will need to demonstrate the ability to work alone at night and as part of a multi-disciplinary team. They will need to be flexible both in terms of their approach to the variety of tasks they will need to undertake and in terms of working hours.

The post holder will provide advice and support to patients and establish supportive relationships and presence with GPs and other community teams

To function as a competent clinical practitioner to deliver direct patient care in response to an immediate need.

The post holder will work as part of a multidisciplinary team and other care providers.

Clinical:

To accurately assess, plan, implement and evaluate the care of the patient and their carers within the home environment while working closely and liaising where necessary with the wider multidisciplinary team and out of hours services.

Ensuring that clear, precise documentation is carried out at all times with regard to patient care, informing the Community Services Hub of any significant changes in the patients condition and any relevant factors significant to the patient care plan.

To revise care plans depending upon patients changing condition using evidence-based practice.

Ensure the holistic physical, psychological, emotional, spiritual and social -needs of patients and their families, carers are met.

To recognise situations where liaison with external agencies eg Health Hero / Shropdoc for Powys patients, may be appropriate.

To undertake duties and responsibilities delegated by the community team.

Undertake a role in palliative care through partnership with health care professionals and other agencies throughout Shropshire, Telford and Wrekin and Powys, providing support on all aspects of clinical palliative care.

Work autonomously as a competent nurse who uses evidence-based skills and translates expert knowledge directly into individualised holistic therapeutic patient care in the full range of settings across primary care.

Develops clinically effective and therapeutic relationships with patients and relatives using persuasive, negotiating, and motivating skills to communicate complex, contentious, and sensitive information. For example, end of life issues and difficult to accept conditions, considering barriers to understanding and challenging communication.

Demonstrates excellent communication skills in order to share sensitive and complex concepts with other professional and relevant organisations about a full range of palliative care issues.

To identify where complex grief patterns are present facilitating referral to specialist bereavement support services.

To demonstrate a clinical knowledge in palliative care, underpinned by accessing relevant training, updates and conferences as agreed with the Community Services Manager.

Personal

To always act in accordance with the Code of Conduct and all policies and directives issued by the NMC and the Severn Hospice.

To comply with lone worker policy.

To attend relevant meetings, providing effective communication to ensure continuity of patient care.

To attend such courses/lectures/in-service training as indicated by needs of the service and own personal developments as identified.

Keep abreast of current developments in clinical nursing.

To always respect the confidentiality of information covering patients, staff and volunteers.

To promote the Hospice philosophy of care towards patients and relatives

Promote and incorporate equality and diversity in all aspects of the teams operations and in the public domain

Responsibilities and duties may include other tasks as determined by the Community Services Manager.

This job description is intended as a guide to the range of duties covered and should not be regarded as inflexible. There is a mutual obligation to modify the description when changes in the work situation occur.

Supplementary Information and Requirements

All new permanent Hospice employees are on a 4-month probationary period.

A DBS Disclosure will be requested in the event of an individual being offered the post.

Health and Safety

In accordance with the Hospices Health & Safety Policy all employed persons while at work are required by Section 7 of the Health & Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

Appraisal

All employees are required to participate in the Hospices appraisal process.

Person Specification

Aptitudes and Attributes

Essential

• Happy to work alone
• Calm and reassuring
• Able to take instruction and document events during shift
• Sensitive
• Emotionally strong
• Team player
• Able to solve problems

Other Requirements

Essential

• DBS disclosure
• Prepared to work flexible hours inc. nights
• Willingness to undergo further training as required
• Car owner / driver
• Willing to travel within a 25 mile radius

Skills and Knowledge

Essential

• Competent in symptom control and syringe drivers
• Excellent interpersonal and communication skills
• Excellent nursing skills
• Good understanding of palliative care philosophy
• Good listening skills
• Good counselling skills

Desirable

• Awareness of wider palliative care issues
• Awareness of NICE guidelines
• Awareness of issues around non-cancer patients

Qualifications

Essential

• Registered Nurse (NMC Registered)
• Palliative care study days or courses

Desirable

• Care of the dying course

Experience

Essential

• Post qualification nursing experience

Desirable

• Palliative care in community experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Severn Hospice

Address

Bicton Heath

Shrewsbury

Shropshire

SY3 8HS

United Kingdom

Employer's website

https://www.severnhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

What you will do:

Be an advocate for Public Health surrounding vaccination programmes for pregnant patients and their families. Work in the Maternity Services Vaccination clinic, safely delivering whooping cough and seasonal flu vaccinations. Provide relevant advice and health promotion information to pregnant people attending the clinic. Work flexibly as required across all areas of the Maternity Services locally, in delivering an effective vaccination service. Support the service in any COVID vaccination programmes. Provide support to the peer vaccination programme as required.

What we are looking for: A registered midwife educated to degree level or with evidence of recent equivalent experience or education. Have recent NHS experience as a band 6 midwife, for at least 2 years. Willingness to learn and contribute to the development of the service. An interest in the Public Health agenda for maternity. An interest in the recommended vaccination programme for maternity. An empathetic caring manner. A good listener and articulate communicator. Flexibility.

For an overview of the position, please refer to the attached Job Description and Person Specification document. This includes a detailed breakdown of the key responsibilities, role expectations, and the qualifications we are looking for.

Person Specification

Qualifications, knowledge and experience

Essential

• Registered midwife on relevant part of the NMC Register
• Diploma or degree in midwifery
• Completion of preceptorship
• Competent clinical skills and knowledge across all areas of midwifery practice
• Knowledge of current Government NHS Agenda relevant to Maternity Services
• Suturing competency
• Cannulation competency

Desirable

• Physical Examination of the Newborn (NIPE) qualification
• Recognised teaching / mentorship qualification
• Professional Midwifery Advocate (Supervisor of Midwives)
• Case loading experience
• High dependency experience
• Shift leading experience

Trust Values and Behaviours

Essential

• Patients First
• Always Improving
• Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

W&N PAH Maternity Service

Tremona Road

Southampton

SO16 5YA

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Educated to Masters level, or equivalent experience, with relevant commercial and contracting experience
• Portfolio / evidence of ongoing professional development, professional qualifications and experience e.g. project management, leadership, contract law.

Desirable

• Legal degree or legal qualification
• Commercial or Business qualification

Experience

Essential

• Knowledge and experience of both NHS and Local Authority contracting and performance management
• Experience in effective contract negotiations
• Drafting and reviewing contracts, SLAs and partnership agreements
• Acting as a subject matter expert and clearly defining issues and describing contractual situations in 'lay mans' terms

Skills & Knowledge

Essential

• Strong relationship building and communication skills, with ability to work within a complex multi professional environment effectively
• Ability to produce clear and concise reports
• High level of interpersonal, influencing and negotiating skills
• Ability to work autonomously within a complex organization, managing own workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Parsons Green Health Centre

Parsons Green

London

SW6 4UL

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Act as the first point of contact for internal and external queries related to learning and development activities.

• Communicate professionally and respectfully with all stakeholders, including learners, ensuringconfidentialityand following agreed processes.

• Monitor and respond to emails and other team communications, including managing the shared SWDT and ESR learning compliance mailboxes.

• Support assessors and Internal Quality Assurers by providing guidancedocumentsand links to relevant training materials or signposting as needed.

• Support procurement and budget processes.

• Provide admin support to SWDT managers on projects.

• Provide planning and organisational support to SWDT staff and stakeholders across the Screening Division.

• Manage own workload, including emails and diary tasks.

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications and Knowledge

Essential

• Educated up to a level 4 qualification or equivalent level of knowledge and skills or experience.
• High level of proficiency in MS Office applications.

Desirable

• IT qualification or evidence of current, recent practice.
• Knowledge of Public Health Wales and it's screening programmes.
• Knowledge of learning and development administration and associated procedures.

Experience

Essential

• Demonstrable experience in an administrative role.
• Demonstrable experience of communicating with colleagues and the public.
• Previous experience of processing confidential data and an awareness of the requirements of information governance.
• Previous experience of managing own workload and prioritising tasks.

Desirable

• Previous experience of working within a learning and development setting.

Skills and Attributes

Essential

• Excellent written and verbal communication skills, a high level of numeracy, written and spoken English.
• Ability to use discretion and maintain confidentiality.
• Highly organised with good time management skills.
• Effective relationship-building abilities with a team-oriented mindset.

Desirable

• Ability to adapt skills to changing environment, business needs and workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

Bowel Screening Wales

Unit 6, Green Meadow

Llantrisant

CF72 8XT

United Kingdom

Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

Leadership, Management & Governance

• Provide effective day-to-day leadership and oversight of practice operations across all three sites.
• Lead and coordinate Senior Management Team, Partners, Strategy, Quality, MDT, Nursing, Dispensary and Protected Learning meetings, ensuring actions are followed through.
• Attend relevant PCN, LMC and other external meetings and provide appropriate liaison and representation on behalf of the practice.
• Support the Partners with strategic planning, business development and implementation of agreed priorities.
• Maintain effective staff communication and ensure appropriate information is shared across the practice.

People Management & Workforce

• Lead recruitment, selection and onboarding processes, including pre-employment meetings, DBS checks, contracts and associated paperwork.
• Oversee employment contract changes, appraisals, performance management, absence management, return-to-work processes, exit interviews and staff welfare.
• Authorise annual leave and payroll, ensuring appropriate workforce cover and effective staffing arrangements.
• Maintain the Staff Handbook and oversee mandatory staff training and workforce planning.
• Undertake workforce analysis and support the development of the practice workforce plan.
• Promote a positive, supportive and inclusive working environment.

Quality, Compliance & Patient Experience

• Maintain oversight of CQC compliance and ensure appropriate action is taken in response to regulatory and governance requirements.
• Lead the practice complaints process, compliments, significant events and patient feedback, including the annual KO41b submission.
• Oversee the Data Security and Protection Toolkit, GDPR responsibilities, Subject Access Request support and wider data security requirements.
• Maintain oversight of safeguarding updates, accident reporting, zero tolerance arrangements and other practice policies and procedures.
• Coordinate staff surveys and other activities designed to monitor and improve staff and patient experience.
• Ensure appropriate systems are in place to monitor compliance with NHS and General Practice requirements.

Contractual, Financial & Performance Management

• Maintain oversight of the GMS Contract and associated contractual obligations, including contract variations and commissioning requirements.
• Coordinate practice submissions and performance requirements including CQRS, GPES, QOF, Enhanced Services, IIF, NHDF and QPMS.
• Liaise with the ICB, PCN, NHSE and other commissioning bodies as required.
• Oversee practice insurance arrangements, including premises insurance and Partner/GP indemnity insurance.
• Authorise payroll and support effective financial and resource management within the scope of the role.

Premises, Business Continuity & Operations

• Maintain overall oversight of practice premises and liaison with relevant external providers and stakeholders.
• Ensure effective business continuity arrangements are maintained and regularly reviewed.
• Provide oversight of operational issues across all three sites, ensuring appropriate escalation and resolution.
• Work with relevant managers and external partners to support safe, effective and efficient practice operations.

Digital, IT & Service Development

• Lead and coordinate the practice's digital, IT and AI improvement plan, working with relevant colleagues and external providers.
• Support the implementation and embedding of new systems, technology and ways of working.
• Provide leadership for major service developments, including Care Navigation and Total Triage.
• Support the practice's ongoing development and innovation in response to changes in primary care.

Clinical Governance & Service Development

• Support the clinical leadership team in maintaining effective governance arrangements.
• Oversee relevant practice-wide initiatives including PGDs/PSDs, flu vaccination campaigns, research activity and significant events.
• Support the delivery of enhanced services, neighbourhood health initiatives and other commissioned programmes.
• Liaise with Lead Employer and other external organisations where required.

Additional Responsibilities

• Act as a key point of contact for the Friends of Mortimer and other community stakeholders where appropriate.
• Ensure NHS Digital and other statutory information requirements are met.
• Maintain awareness of developments in primary care and ensure the practice responds appropriately to changes in national and local requirements.
• Undertake other duties commensurate with the role and level of responsibility, as required by the GP Partners or Managing Partner.

The Practice Manager will work collaboratively with the wider management team, with responsibility for specific areas delegated appropriately to other managers and leads. The postholder will retain overall operational oversight, ensuring that delegated responsibilities are effectively managed, risks are identified and escalated appropriately, and the practice operates as a coordinated and cohesive organisation.

Place of Work:

We aim for the main location of work to be at Kingsland Surgery, but there will be requirements to travel to both Orleton Surgery and Leominster Surgery as required by the needs of the business.

Notes

This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.

We may close this vacancy early if we receive a sufficient number of suitable applications, so early application is encouraged.

Person Specification

Experience

Essential

• Significant experience in a management role within primary care or a comparable healthcare environment.
• Experience of financial management within a business
• Experience of managing and supporting staff, including recruitment, performance, absence and wellbeing
• Experience of working with GMS/primary care contractual requirements and NHS regulatory expectations
• Experience of managing competing priorities within a busy organisation.
• Experience of managing multi-disciplinary teams and working collaboratively with clinicians and other professional groups.
• Experience of successfully developing and implementing projects, identifying problems, implementing solutions and driving improvement

Desirable

• Previous experience as a Practice Manager or Deputy/Assistant Practice Manager with substantial management responsibility
• Experience of managing a multi-site practice or organisation
• Experience of working within a rural or dispensing GP practice
• Experience of CQC preparation and compliance
• Experience of PCN, ICB and wider primary care relationships
• Experience of supporting financial accounting

Qualifications

Essential

• Relevant management, business, administration or healthcare qualification, or equivalent experience.
• Evidence of continuing professional development relevant to practice management.

Desirable

• AMSPAR qualification or equivalent Practice Management qualification
• Relevant leadership or management qualification
• Training or qualification in employment/HR, finance, governance or health and safety

Skills

Essential

• Excellent communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing, including presenting information to a range of audiences.
• Strong leadership skills, with the ability to motivate, support and develop teams, enhance morale and maintain a positive working environment
• Strong organisational and time-management skills, with the ability to prioritise competing demands, delegate effectively and meet tight deadlines within a fast-paced environment
• Effective problem-solving, analytical and decision-making skills, with the ability to identify issues, assess risks and develop practical solutions.
• Ability to negotiate and identify opportunities to improve and enhance service delivery.
• Ability to build and maintain effective professional relationships and networks, both within the practice and with external organisations and stakeholders.
• Ability to develop, implement and embed policies, procedures and improvements effectively.
• Strong general IT skills and confidence in using a range of digital systems and technologies.

Desirable

• Experience and confidence in using EMIS Web.
• Experience using Docman 10.
• Experience of using NHS primary care reporting and performance systems

Qualities and Attributes

Essential

• Flexible
• Proven organisational skills
• Ability to perform under pressure
• Ability to work well in a team and also on own initiative
• Punctual and committed to supporting the team effort
• Excellent Interpersonal skills
• Trustworthy, with a high level of integrity
• Understand the importance of patient confidentiality
• Self-motivated and proactive
• Clean Driving Licence to carry out home visits
• Attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mortimer Medical Practice

Address

Kingsland

Leominster

Herefordshire

HR6 9QL

United Kingdom

Employer's website

https://www.mortimergpsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support the safe, efficient, and timely delivery of medications across Penrose Health services. Working closely with pharmacists and the wider multi-disciplinary team (MDT), you will manage prescription workflows, monitor medication safety, and contribute to cost-effective prescribing. This role is essential in ensuring patients receive the right medication at the right time, while maintaining compliance with clinical and organisational standards.

Person Specification

Knowledge

Essential

• Understanding of medication workflows and prescription processes
• Awareness of safe medication monitoring (bloods, drug levels)
• Familiarity with medicines optimisation principles

Desirable

• Knowledge of primary care systems and processes
• Understanding of cost-effective prescribing strategies

Skills

Essential

• Strong communication skills (verbal & written)
• Excellent attention to detail
• Ability to manage high-volume prescription requests
• Organisational and time-management skills

Desirable

• Experience using EMIS and Microsoft-based programmes
• Audit and data analysis skills

Qualifications

Essential

• Pharmacy Dispenser qualification OR minimum 2-year experience in community pharmacy
• Minimum GCSE-level education (or equivalent)
• Experience of working in GP or Community pharmacy
• GPhC registration (for Pharmacy Technicians)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Penrose Health

Address

Kingfisher Medical Centre

3 Staunton St

London

London

SE8 5DA

United Kingdom

Employer's website

https://www.penrosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

Provide professional leadership for the maternity public health agenda, ensuring alignment with national and local priorities. Lead and coordinate stop smoking in pregnancy pathways, working with local stop smoking services and public health teams to improve access, uptake, and outcomes. Support maternity teams to deliver consistent, evidencebased public health interventions, including CO monitoring, referral, and very brief advice. Lead and coordinate healthy weight, nutrition, and physical activity in pregnancy work streams, working with local services and public health teams to improve access, uptake, and outcomes.

Lead key public health workstreams across maternity services, including:

Reducing health inequalities and improving outcomes for vulnerable groups Healthy weight, nutrition, and physical activity Immunisation uptake Work collaboratively with local and regional Public Health teams, LMNS/LMS partners, and multidisciplinary maternity teams. Lead audit, evaluation, and quality improvement activity linked to maternity public health priorities. Provide education, guidance, and professional leadership to support staff confidence and capability in public health practice.

For an overview of the position, please refer to the attached Job Description and Person Specification document. This includes a detailed breakdown of the key responsibilities, role expectations, and the qualifications we are looking for.

Person Specification

Qualifications /Knowledge/ Experience

Essential

• Educated to degree level (appropriate subject) or equivalent experience to demonstrate competency at all levels
• Registered Midwife with current NMC registration
• Post-registration experience across the whole spectrum of pregnancy pathway including normal and complex needs, covering both hospital and community based care
• Experience of managing a project and project templates and reporting processes

Desirable

• Mentorship experience
• Experience of working in a case loading model of midwifery
• Experience of working in a continuity of carer model
• Knowledge and understanding of workforce requirement and modelling

Aptitudes and skills required

Essential

• Highly effective communicator with all levels, able to understand, analyse and present complex and sensitive information verbally and in writing
• Presentation skills
• Experience of writing a report
• Conversant with the Better Births framework
• Awareness of National guidance to deliver continuity of care to reflect National trajectories
• Innovative
• Ability to engage people, especially seniors to develop effective working relationships
• Proficient in Microsoft systems to include Word, Excel, PowerPoint and Outlook
• Team player
• Highly motivated and resourceful with a proactive approach
• Well organised
• Enthusiastic
• Flexible and adaptable
• Ability to work under pressure

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 5YA

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

Working closely with the Head of Care, Registered Managers and Support Team across our four children's residential homes, you will support young people aged 818 with complex and inter-related health, emotional and developmental needs.

Location -Supporting our homes in Lymington, Andover, Fareham and Romsey

Hours -15 hours per week with opportunity to increase to 20 hours

Shift Pattern -Flexible to the needs of young people supported - may include some weekend/evening hours

Rate of Pay -£21.34 per hour

Background

Children supported by the service may present with a history of trauma and adversity, experiences of disrupted attachment, developmental delays, educational and learning challenges, emotional distress, health and well-being needs, and behaviours that reflect unmet needs or difficulty with regulation. The post holder will bring a trauma-informed, developmentally appropriate and relational approach to understanding and responding to these challenges.

The Role

This role will focus on promoting and supporting physical health, emotional well-being, identity development and daily living skills, ensuring that children's health needs are understood, advocated for and embedded into care planning and day to day practice. This includes supporting areas such as hygiene, self care, sleep, routines, puberty, gender and identity, and overall health promotion in ways that are sensitive, inclusive and empowering.

Working across multiple residential services, the post holder will operate in a consultative and advisory capacity, collaborating closely with residential staff, key workers, education professionals and external health services to improve outcomes for children. The role will support staff practice through guidance, reflection and shared understanding, complementing rather than duplicating external treatment provision.

In addition, the Registered Nurse (Mental Health / LAC Services) will work alongside the Managing Director of Children's Services, the Responsible Individual and the homes' Registered Managers to help shape and develop the role, contribute to the strengthening of the organisation's clinical governance and quality assurance arrangements, and support the ongoing development of safe, effective and responsive practice across the service.

Skills and Experience

• Essential

  • Registered Children's Nurse or Registered Mental Health Nurse (RMN) with current registration with the Nursing and Midwifery Council (NMC)
  • Minimum of 5 years' experience working with looked-after children and young people
  • Strong understanding of the health, well-being, and developmental needs of looked-after children, including the impact of trauma, attachment disruption and adversity
  • In-depth knowledge of child development, trauma-informed practice, attachment theory and behavioural presentations
  • Proven ability to undertake and contribute to risk assessment, safety planning and decision-making
  • Strong experience of safeguarding practice, including identifying, escalating and responding appropriately to concerns
  • Ability to work effectively and relationally with children and young people who may present with emotional distress, distress-based or challenging behaviour
  • Strong advocacy, communication and multiagency working skills across health, education and social care systems
  • Ability to work independently across multiple residential sites, including confidence with agreed lone working arrangements
  • Strong organisational skills, with the ability to prioritise work, manage competing demands and work flexibly
  • Full UK driving licence and access to own vehicle

  Desirable

  • Relevant therapeutic or counselling qualification, or substantial post-qualifying training, in areas such as play therapy, art therapy, systemic or family therapy, person-centred therapy, or other developmentally appropriate therapeutic approaches
  • Experience of designing, delivering or contributing to training, coaching or upskilling of residential staff or multidisciplinary teams
  • Experience of providing consultation or practice guidance to professionals working with children with trauma histories, attachment needs and behavioural challenges
  • Experience of leadership or management responsibilities, including mentoring, supervision, leading areas of practice or contributing to service development
  • Experience of service development, quality improvement or evaluative work, including the use of evidence, audit or research to inform practice
  • Experience working in or alongside education settings, or supporting children and young people with learning needs, educational engagement or school stability
  • Experience of working collaboratively with CAMHS or children's mental health services within complex care systems

Person Specification

Experience

Essential

• Experience working with children
• Experience working in mental health

Qualifications

Essential

• RMN or Registered Children's Nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Community Integrated Care

Address

Community Integrated Care

12 The Square

Wickham

PO17 5JQ

United Kingdom

Employer's website

https://careers.communityintegratedcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Extended Access Practice Nurse & Clinical Lead is responsible for delivering high-quality, safe, and effective nursing care across the Black Country GP Hub, serving the populations of Citrus Health PCN and Newcomen PCN. The post holder will combine direct patient care responsibilities with clinical leadership duties, supporting the delivery of extended access services across evenings, weekends, and bank holidays.

As the Clinical Lead Nurse, the post holder will be the first point of contact for Practice Nurses, Advanced Nurse Practitioners (ANPs), and Healthcare Assistants (HCAs) working within the Extended Access Service. They will work closely with the Hub Management Team, GP Clinical Leads, and PCN leadership teams to ensure contractual requirements, quality standards, governance arrangements, and patient outcomes are consistently achieved.

The role requires a highly motivated, experienced Primary Care Nurse with strong clinical, leadership, and organisational skills who is passionate about delivering excellent patient care and supporting workforce development.

Clinical Practice

The post holder will:

• Assess, plan, implement and evaluate programmes of care to promote health and wellbeing.
• Deliver evidence-based nursing interventions in line with national and local guidance.
• Manage and review patients with long-term conditions, supporting self-management and personalised care planning.
• Identify patients at risk of developing long-term conditions and initiate appropriate interventions.
• Provide health promotion, screening and preventative care to improve patient outcomes.
• Undertake opportunistic health promotion during patient consultations.
• Deliver cervical cytology screening and women's health services.
• Offer family planning advice and support.
• Assess, manage and treat uncomplicated wounds.
• Deliver childhood and adult immunisation programmes.
• Provide travel health advice and vaccinations where appropriate.
• Recognise, assess and refer patients presenting with mental health concerns.
• Provide advice regarding prescribed and over-the-counter medications.
• Maintain accurate, contemporaneous, and legally compliant clinical records.
• Work within professional competence and NMC standards at all times.

Clinical Leadership

The post holder will:

• Provide visible clinical leadership and professional support to Practice Nurses, ANPs, and HCAs working within the Extended Access Service.
• Act as the first point of escalation for clinical and operational nursing queries.
• Lead by example, promoting high standards of patient-centred care.
• Support workforce planning and service development initiatives.
• Ensure nursing staff work within professional standards, clinical policies and evidence-based practice.
• Promote a culture of continuous quality improvement and shared learning.
• Contribute to service planning and the achievement of contractual performance targets.
• Support recruitment, induction, supervision and retention of nursing staff.
• Facilitate team development and encourage collaborative multidisciplinary working.

Clinical Governance & Quality

The post holder will:

• Ensure all clinical activity is delivered in accordance with NMC standards, NICE guidance, local policies, and national frameworks.
• Maintain awareness of regulatory updates and implement changes where required.
• Review and update clinical protocols and operating procedures.
• Participate in audits and quality improvement initiatives.
• Monitor service performance and support action planning where improvements are identified.
• Contribute to the investigation of complaints, incidents, significant events and near misses.
• Undertake root cause analysis and support implementation of learning outcomes.
• Promote patient safety, clinical effectiveness, and continuous quality improvement.
• Support safeguarding processes for children and vulnerable adults.
• Work within organisational policies relating to domestic abuse, substance misuse, and vulnerable groups.

Infection Prevention & Control

The post holder will:

• Ensure compliance with all Infection Prevention and Control policies.
• Identify infection control risks and implement corrective actions where required.
• Promote safe infection prevention practices across all Extended Access clinics.
• Support monitoring and audit of infection prevention standards.

Communication & Patient Engagement

The post holder will:

• Communicate effectively and compassionately with patients, carers and colleagues.
• Support patients receiving difficult or sensitive information.
• Adapt communication methods to meet individual needs and overcome barriers.
• Promote patient understanding, shared decision-making and informed consent.
• Act as an advocate for patients where appropriate.
• Develop effective relationships with internal and external stakeholders.

Workforce Development & Education

The post holder will:

• Support training, mentoring and development of nursing staff, HCAs and students.
• Monitor compliance with mandatory and role-specific training requirements.
• Identify learning needs and facilitate professional development opportunities.
• Share learning and best practice across the service.
• Maintain own professional development and NMC revalidation requirements.
• Support competency assessments where appropriately qualified.

Information Management

The post holder will:

• Utilise clinical systems effectively to support patient care, monitoring and reporting.
• Ensure accurate clinical coding and record management.
• Collate, analyse and present relevant clinical data to support service improvement.
• Maintain compliance with Information Governance and Freedom of Information requirements.

Equality, Diversity & Inclusion

The post holder will:

• Promote equality, diversity and inclusion in all aspects of care delivery.
• Support patients to access services fairly and without discrimination.
• Act as a role model for inclusive practice.
• Respect patients' rights, choices and cultural differences.
• Support compliance with organisational equality and diversity policies.

Person Specification

Qualifications

Essential

• Registered Nurse with active NMC registration.
• Significant experience within Primary Care or General Practice Nursing.
• Experience managing patients with long-term conditions.
• Experience undertaking cervical cytology.
• Experience delivering immunisation and vaccination programmes.
• Demonstrable leadership or supervisory experience within a clinical setting.
• Excellent communication and organisational skills.
• Knowledge of clinical governance and quality improvement processes.
• Understanding of safeguarding and patient safety requirements.
• Ability to work flexibly across extended access hours.

Desirable

• Experience leading or managing a small clinical team.
• Mentorship, teaching or assessor qualification.
• Experience working within PCN, Hub, or Extended Access services.
• Experience undertaking clinical audits and quality improvement projects.
• Experience in managing long term conditions.
• Qualifications in diabetes, respiratory disease, travel health, women's health or other long-term condition management.
• Strong interest in service development and clinical governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portway Family Practice

Address

Portway Lifestyle Centre

Newbury Lane

Oldbury

West Midlands

B69 1HE

United Kingdom

Employer's website

https://www.portwayfamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applications are open to home Trust nursing students due to qualify in September 2026.

We are currently recruiting experienced Band 5 Staff Nurses to the following areas.

Please indicate in your application which area you would like to work.

Critical Care TeamsAre you a registered nurse with previous experience caring for acutely unwell patients?

We are seeking experienced, enthusiastic, compassionate and motivated Registered Nurses to join our dynamic Critical Care teams. We have exciting opportunities available across the highly specialised critical care areas: Neuro/Major Trauma Critical Care, Cardiothoracic Critical Care and General Critical Care which specialises in Major Burns and Maternal medicine. These units provide exceptional care to some of the most complex and critically ill patients, offering nurses the opportunity to develop advanced clinical skills in a challenging yet rewarding environment. Working alongside experienced multidisciplinary teams, you will deliver high-quality, evidence-based care while supporting patients and their families through every stage of their critical care journey. Whether caring for patients with life-changing neurological injuries and major trauma or supporting those with complex medical conditions and severe burn injuries, you will play a vital role in making a difference every day. We are committed to supporting your professional development through comprehensive induction programmes, clinical education, mentorship and opportunities for career progression. If you are passionate about delivering outstanding patient care, thrive in a fast-paced environment and are looking to build a rewarding career within a leading Critical Care service, we would love to hear from you.

Please note that we are unable to offer alternative interview dates so candidates should make every effort to be available for the interview date shown on the current advert.

Please be advised we can only support face to face interviews at this time.

Person Specification

Shortlisting Criteria

Essential

• Meets All Essential Criteria

Desirable

• Meets All Desirable Criteria

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer, screen, and forward incoming phone calls- Provide accurate information to callers and direct them to the appropriate person or department- Maintain a tidy and organised reception area- Receive and sort daily mail and deliveries- Schedule appointments and maintain appointment calendars- Perform basic clerical tasks such as photocopying, filing, and faxing- Assist with data entry and record keeping- Manage inventory of office supplies and place orders when necessary- Assist with other administrative tasks as needed

Requirements:- Proven work experience as a receptionist or in a similar role- Proficient in computer skills, including Microsoft Office- Excellent organisational skills with the ability to multitask and prioritise tasks effectively- Strong phone etiquette and customer service skills- Ability to type accurately and efficiently- Attention to detail and problem-solving skills- Professional appearance and demeanor

Person Specification

Qualifications

Essential

• Previous experience working in a healthcare, primary care, social care or administrative environment.
• Good understanding of the needs of patients with long-term conditions, complex needs, older people and/or vulnerable patients.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with patients, carers and healthcare professionals.
• Strong organisational and time-management skills, with the ability to prioritise workload effectively.
• Ability to work independently while also contributing effectively as part of a multidisciplinary team.
• Good IT skills and confidence using electronic systems and databases.
• Ability to maintain accurate, confidential and up-to-date patient records.
• Understanding of confidentiality, information governance and data protection requirements.
• Ability to demonstrate empathy, patience and a non-judgemental approach when supporting patients.
• Commitment to equality, diversity and treating patients with dignity and respect.

Desirable

• Desirable
• NVQ Level 2/3 in Health and Social Care, Business Administration, Care or a related subject.
• Experience working within a GP practice, NHS, community healthcare or social care setting.
• Knowledge of local health, social care and voluntary-sector services.
• Experience of care planning, social prescribing, signposting or coordinating support for patients.
• Experience working with multidisciplinary teams.
• Knowledge of EMIS Web, SystmOne or other primary-care clinical systems.
• Experience supporting patients with multiple or complex needs.
• Understanding of safeguarding procedures and referral pathways.
• Personal Attributes
• Caring, approachable and patient-focused.
• Reliable, professional and well organised.
• Proactive with a positive attitude.
• Able to handle sensitive and confidential information appropriately.
• Flexible and adaptable to changing priorities.
• Confident speaking with patients from a wide range of backgrounds.
• Willingness to undertake training and develop within the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Maybury Surgery

Address

The Maybury Surgery

Alpha Road

Woking

Surrey

GU22 8HF

United Kingdom

Employer's website

https://www.mayburysurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Person Specification

Experience

Essential

• relevant clerical experience

Desirable

• Previous NHS experience.
• Experience of patient information systems o (e.g. iPM)
• Previous Ward Clerk experience

Qualifications

Essential

• GCSE English (or equivalent)

Desirable

• NVQ Customer Care (or equivalent).
• European Computer Driving Licence qualifications (ECDL)
• GCSE Mathematics (or equivalent)

Personal Qualities

Essential

• Good team working skills.
• Good interpersonal skills (e.g. customer care skills).

Other

Essential

• Basic computer skills (keyboard skills).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

MMUH

GROVE LANE

SMETHWICK

B66 2QT

United Kingdom

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support the provision of an efficient admin and clerical service within the operational services department.

To ensure patient documents are prepared, updated and available a timely manner.

Provide information to patients, relatives and staff.

Deal with telephone enquires promptly.

To ensure that data input is amended as necessary

Person Specification

Qualifications & Education

Essential

• Good standard of English, grammar, punctuation and spelling at GCSE or equivalent level

Desirable

• ECDL computer qualification

Knowledge & Experience

Desirable

• Previous experience working within the NHS
• Knowledge of the eRecord System

Skills & Abilities

Essential

• Good communication and interpersonal skills
• Effective organisation and time management skills
• Keyboard skills
• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)