Job description

Job responsibilities

Job summary:

Helping the practice develop and deliver specialist primary nurse led services including chronic disease management. Make professionally autonomous decisions and provide safe, evidence based, cost effective, individualised patient care

Job responsibilities:

Providing assessment, screening and treatment services and health education advice

Cytology

Wound care

New Patient Health Check

Travel Clinic

Asthma/Peak Flow Readings

Routine immunisations

Childhood immunisations

Requesting pathology tests, for example urine culture, swabs

Diabetic reviews

Other tasks will include:

Maintain general tidiness and cleanliness of treatment rooms

Maintain stock of waiting room leaflets as instructed by partners and Practice Manager

Ordering of vaccinations to maintain stock levels

Attend and participate in any Practice meetings when required.

Following appropriate training, undertake the collection, storage and despatch of pathological specimens including intravenous blood samples, swabs, smears etc. and ensure the cleanliness of any equipment so used. Perform any investigatory procedures requested by the GPs.

Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Maintain a notice board in the waiting area designated for patient health care education

Person Specification

Qualifications

Essential

• Qualified Nurse

Desirable

• Qualified in management of diabetes

Experience

Essential

• Experience working within a General Practice as a Practice Nurse

Desirable

• Chronic disease management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancaster Gate Medical Centre

Address

20-21 Leinster Terrace

London

W2 3ET

United Kingdom

Employer's website

https://www.lancastergatemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Operational Management

• Manage the day-to-day operations of the practice.
• Ensure effective systems and processes are in place to support safe and efficient patient services.
• Monitor and improve practice performance against contractual and organisational objectives.
• Develop and implement practice policies, procedures, and operational plans.
• Support service improvement initiatives and practice development.

• Lead, manage, and support the practice team.
• Oversee recruitment, induction, retention, appraisal, and staff development processes.
• Manage staff absence, performance, disciplinary, and grievance matters in accordance with employment legislation and practice policies.
• Promote staff wellbeing and foster a positive working culture.

• Assist GP Partners with financial planning and budget management.
• Monitor income and expenditure and ensure effective financial controls are maintained.
• Oversee claims, contractual payments, and enhanced service monitoring.
• Liaise with accountants and external financial advisors as required.

• Maintain compliance with Care Quality Commission (CQC) standards and NHS contractual requirements.
• Ensure all practice policies are reviewed and updated appropriately.
• Manage risk, health and safety, information governance, and business continuity arrangements.
• Oversee safeguarding processes and mandatory training compliance.

• Ensure the delivery of high-quality, patient-centred services.
• Monitor patient feedback and complaints and support continuous improvement.
• Promote equality, diversity, and inclusion in service delivery.

• Work closely with the GP Partners to support the achievement of strategic objectives.
• Identify opportunities for service development and practice growth.
• Maintain effective relationships with the Primary Care Network (PCN), Integrated Care Board (ICB), NHS England, and other stakeholders.

• Ensure the practice premises are safe, secure, and fit for purpose.
• Oversee contracts relating to maintenance, security, utilities, and cleaning services.
• Support premises improvement projects where required.

Person Specification

Experience

Essential

• Significant experience in a management role.
• Experience of leading and managing teams.
• Experience of budget monitoring and financial management.
• Experience of implementing policies, procedures, and organisational change.
• Experience of working within a regulated environment.
• Excellent leadership and people management skills.
• Strong organisational and planning abilities.
• Excellent communication and interpersonal skills.
• Ability to prioritise workload and work under pressure.
• Strong problem-solving and decision-making skills.
• Proficient IT skills, including Microsoft Office applications.

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Previous experience working within General Practice.
• Previous experience as a Practice Manager.
• Experience of NHS contract management and primary care services.

Desirable

• Management qualification (ILM, Diploma, Degree, or equivalent).
• AMSPAR qualification or equivalent.
• Experience of CQC inspections and compliance management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Tutbury Practice

Address

Monk Street

Tutbury

Burton on Trent

Staffordshire

DE13 9NA

United Kingdom

Employer's website

https://www.tutburypractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

The IUC Business Intelligence Analyst will provide high-quality business intelligence, performance reporting and analytical support for Integrated Urgent Care and NHS 111 services.

Working as part of the IUC Business Intelligence team, the post holder will support the production, development and interpretation of information used by operational teams, managers, senior leaders and external stakeholders.

The role will involve extracting, validating, manipulating and analysing complex and varied datasets from a range of internal and external sources. This will include information relating to activity, demand, operational performance, clinical assessment, call handling, staffing, telephony and referral outcomes.

The post holder will use their analytical knowledge and business intelligence expertise to identify trends, exceptions, problems, risks, areas of good practice and areas of concern. They will investigate issues, solve problems and make evidence-based recommendations to support operational performance, service improvement and strategic decision-making.

The successful candidate will develop and maintain business intelligence reports, dashboards, databases, spreadsheets and other analytical products using SQL Server, Power BI, Excel and related systems. They will create and maintain complex SQL queries, support the development of user-friendly reporting products and contribute to the continuous improvement of information gathering, reporting processes and business intelligence systems.

The post holder will present complex information in a clear and accessible way using charts, tables, graphs, maps, written reports and presentations. They will provide advice and support to managers and other users in the interpretation and analysis of information, particularly where data may be complex, conflicting, sensitive or does not support initial assumptions or expectations.

The role requires close working with operational services, clinical teams, senior managers, other Business Intelligence teams and external stakeholders. The post holder will work with these groups to understand their information requirements and ensure reporting outputs are accurate, timely and fit for purpose.

They will continually review information requirements and adapt reporting in response to changes within the department, the wider organisation and the national NHS environment. The post holder will be expected to manage competing priorities, organise their own workload and meet agreed reporting deadlines.

The post holder will contribute to the development, testing and ongoing improvement of information systems, databases, spreadsheets and reporting processes. They may also provide training and support to colleagues in the use and interpretation of information systems, dashboards, reports and statistics.

The role will include contributing to project work and service improvement initiatives, representing Business Intelligence at meetings and working groups and providing detailed analytical information and professional advice.

All duties must be carried out in accordance with Trust policies and relevant legislation, including requirements relating to information governance, confidentiality, data protection, Freedom of Information, safeguarding, equality and diversity, health and safety and risk management.

The post holder will be expected to demonstrate the Trust values of Caring, Respect and Teamwork in all aspects of their work.

Person Specification

Qualifications, Accreditations, Education

Essential

• Graduate level of education or equivalent experience and expertise in business intelligence in a work environment
• GCSE mathematics or equivalent

Experience

Essential

• Experience of producing, analysing and interpreting business intelligence in a work environment, including manipulating data sets, analysing data, presenting findings in appropriate formats and making recommendations
• Experience of working with complex, conflicting and contentious information
• Experience of using, creating and developing databases in SQL Server, in a work environment (including creating complex queries using structured query language to interrogate the data, creating procedures and reports)
• Experience of developing applications in Excel (using formulae, functions, complex calculations and other statistical techniques, plus the use of Visual Basic for Applications to automate spreadsheets)
• Experience in using Data Visualization Tools (Tableau, Power BI and Visual Studio Software)
• General knowledge of computer hardware and software and constant updating of that knowledge

Knowledge and Skills

Essential

• Ability to analyse complex and sometimes conflicting data sets, with a logical approach
• Ability to develop, maintain and adapt databases and spreadsheets for personal use as well as the use of others in a changing environment
• Ability to tailor business intelligence systems to meet users requirements
• Ability to solve problems and make informed recommendations based on detailed data analysis
• Excellent numeracy skills, with the ability to use statistical techniques
• Ability to concentrate when carrying out detailed analysis over sustained periods
• Excellent written and oral communication skills
• Ability to manage/organise own workload and plan work according to changing priorities and deadlines
• High level of personal motivation with the ability to work independently using own initiative, or as part of a team
• Ability to make own decisions on how issues should be resolved and how results are best achieved, implementing those decisions as appropriate
• Ability to promote and deliver a customer focused service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service NHS Trust

220 Waterloo Road

London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Responsibilities

Office and Facilities Management

• Oversee the day-to-day operation of PCN office facilities, ensuring they are safe, organised and welcoming.
• Manage room bookings and coordinate the use of administrative spaces.
• Liaise with premises providers and contractors regarding maintenance, repairs and service issues.
• Order and manage office supplies, equipment and resources.
• Maintain equipment inventories and coordinate servicing, testing and maintenance schedules.
• Support compliance with health and safety requirements, including fire safety, risk assessments and first aid arrangements.

Workforce and HR Administration

• Coordinate recruitment processes, including advertising vacancies, arranging interviews and issuing correspondence.
• Assist with onboarding new staff, preparing offer documentation, induction packs and access requests.
• Support pre-employment checks, including DBS applications, right-to-work checks, references and employment compliance requirements.
• Maintain accurate and confidential staff records in line with GDPR, employment legislation and CQC requirements.
• Monitor annual leave, sickness absence and workforce records, escalating issues where appropriate.
• Maintain records relating to mandatory training, professional registration, occupational health and staff vaccinations.
• Support workforce planning, staff wellbeing initiatives and learning and development activities.
• Assist with the development and maintenance of an annual PCN training programme.

Governance and Compliance

• Support compliance with CQC standards and PCN governance requirements.
• Maintain policy, procedure and operational documentation, ensuring version control and accessibility.
• Assist with internal and external audits and provide evidence and documentation as required.
• Ensure information governance, confidentiality and data protection requirements are adhered to at all times.
• Support the implementation and review of policies and procedures across the organisation.

Administrative and Operational Support

• Organise and minute Board meetings, leadership meetings and other PCN forums.
• Manage PCN-wide communications, ensuring information is shared effectively with practices and staff.
• Process staff expense claims and maintain associated records.
• Act as a key point of contact for PCN staff, practices and external stakeholders.
• Provide administrative support to service developments, projects and operational initiatives.
• Provide support covering reception at our weekly Health Hub.

Service Support and Improvement

• Work with clinical and operational colleagues to support the smooth delivery of PCN clinics.
• Coordinate resources, space and equipment to support efficient service delivery.
• Identify opportunities to improve administrative systems, processes and staff experience.
• Contribute to service improvement projects and the development of efficient ways of working.

Person Specification

Qualifications

Essential

• Educated to GCSE level (or equivalent), including English and Mathematics.

Desirable

• A relevant HR qualification (e.g CIPD Level 3 or equivalent)

Experience

Essential

• Significant experience in an administrative, office management or operational support role.
• Experience of managing competing priorities and coordinating multiple workstreams.
• Experience of maintaining accurate records and administrative systems.
• Experience of supporting HR or workforce administration processes.

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of supervising staff or coordinating administrative teams.

Knowledge and Skills

Essential

• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and use initiative.
• High level of accuracy and attention to detail.
• Experience of minute taking and supporting meetings.
• Experience supporting recruitment, induction and staff training processes.
• Good understanding of confidentiality, GDPR and information governance principles.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel and Teams.
• Ability to build effective working relationships with a wide range of stakeholders.

Desirable

• Experience working within the NHS, Primary Care Network or healthcare environment.
• Experience using EMIS Web & SystmOne.
• Knowledge of CQC standards and healthcare governance requirements.

Personal Attributes

Essential

• Professional, reliable and approachable.
• Flexible and adaptable to changing priorities.
• Committed to teamwork and continuous improvement.
• Able to work calmly under pressure and meet deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and Central Brighton Primary Care Network

Address

Freedom Works

4th Floor, Barts House

Black Lion Street

Brighton

BN1 1ND

United Kingdom

Job description

Job responsibilities

Specific Responsibilities

To be the strategic lead for the operational HR services, overseeing the development and implementation of workforce service level agreements and KPIs across all operational services.

Ensure that all Operational HR Services provide a consistently high quality service to the Trust, which delivers compliance to all statutory obligations and NHS reporting requirements including; provision of monthly workforce returns, rostering effectiveness, robust employment checks, validation and monitoring of professional registration, checking and monitoring of Right to Work status; management and processing of the Disclosure & Barring Service checks.

Work with the People Senior Leadership Team to develop a prioritised plan (based on business value and impact) for the improvement of People processes, policies, systems and contact channels.

Ensure that the trust is developing efficiencies through the use of technology (in particular rostering effectiveness and early adoption of the Future Workforce solution), streamlining and collaborative working.

Lead, define and deliver improvement initiatives and change projects to enhance service performance and employee experience, which deliver measurable improvement and transition to the implementation of the People Target Operating model for Kent and Medway.

Lead on designated trust-wide People projects as and when required; ensuring that benefits are realised, changes are embedded and sustainable and that continuous improvement is ongoing; reporting activity and outcomes to the Workforce Efficiency Steering Group, Trust Leadership Team and Financial Improvement Oversight Group as required.

Participate in the annual strategic business and workforce planning cycle within the Trust, attending the business planning steering and operational groups, co-ordinating and inputting in to the production of guidance, planning and other required documentation to support preparation of plans, articulate confirmed plans and the priorities to deliver these. Support and co-ordinate with People Heads of Service, HR Business Partners, Deputy Chief People Officer, Division leadership and Corporate peers throughout the process.

Senior Operational lead for ensuring monitoring and reporting on progress with delivery of workforce plans and programme management of initiatives to support workforce efficiencies such as controls and reductions for temporary staffing.

Support the Head of Rostering and Non-Medical Job planning to deliver the Trust priority for highly effective rostering for all professional groups; with an emphasis on improvements to availability, net hours and approval lead times to support the Trust to reduce demand for temporary staffing usage.

Support the Head of Rostering and Non-Medical Job Planning with the planning and implementation of Job planning for all non-ward based clinical colleagues; to further improve Trust effective planning and alignment of clinical time to activity and demand.

Please see attached job description for further information.

Person Specification

Education and Training

Essential

• Master's degree or equivalent level experience.
• CIPD Level 7 qualification or equivalent HR experience.
• Evidence of relevant continuing professional development

Knowledge and Skills

Essential

• Excellent knowledge and understanding of HR / personnel systems.
• Knowledge of Workforce planning approaches and methodologies
• An understanding of the NHS modernisation agenda and demonstrable ability to manage change.
• Knowledge of Recruitment and KPIs
• Knowledge of Rostering systems and their functionality.
• Excellent oral and written communication skills.
• Ability to work on own initiative as well as plan and organise own and team's workload.
• Ability to analyse problems and obstacles and identify potential solutions, using tact and diplomacy at all times.
• Ability to use Word, Excel, Access, ESR and HR databases to an advanced level.
• Ability to effectively manipulate large datasets.
• Ability to present Workforce information in an accessible manner, appropriate to the target audience.

Desirable

• An experienced user of ESR, Healthroster and Trac.
• Knowledge of employment law and demonstrable experience of interpreting and applying it

Experience

Essential

• Significant experience of managing operational HR teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA

United Kingdom

Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

Please familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Person Specification

Training and Qualifications

Essential

• To be educated to 'O' level, GCSE or equivalent standard including English and Maths Experience of Microsoft packages

Desirable

• To possess 5 GCSE passes including English and Maths or equivalent

Experience

Essential

• Basic skills in Microsoft Office
• Attention to detail
• Good communication and telephone skills
• Understanding and respect of confidentiality in the workplace
• Previous customer service experience

Desirable

• Experience of working in an office environment

Communication And Relationship Skills

Essential

• Provides the general public with advice regarding outpatient attendances
• Exchanges information with patients and staff for appointments and general queries
• Ability to communicate in a clear and effective manner
• Ability to develop good working relationships
• Must be understanding and helpful.

Desirable

• Experience of dealing with customers

Analytical and Judgement Skills

Essential

• Exercise judgement and know when to seek advice when dealing with patient enquiries.
• Understand the importance of confidentiality work in line with Trust policies

Planning and Organisation Skills

Essential

• Planning and organisation of routine tasks.
• Plan and organise own time.
• Ability to prioritise own tasks.
• Ability to work within the designated Standard Operating Procedures to ensure consistent Trust wide practice
• Good time management, planning and organisational skills required to prioritise workload.

Physical Skills

Essential

• Ability to retrieve files from shelving using appropriate equipment
• Be able to stand/walk for prolonged periods
• Be able to manipulate trolleys of patient notes.
• Demonstrate a flexible approach towards working.
• Frequent use of VDU equipment.
• Ability to manually handle and manoeuvre equipment / loads.

Desirable

• IT skills to manage and report on complex performance management information

Other requirements specific to the role (eg be able to drive or work shifts)

Essential

• Must be flexible with start and finish times to support cover on weekends and early evenings. This can be discussed further at interview.
• Staff must be able to drive or use public transport / lift sharing to travel to and from work at the NRC

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

National Rehabilitation Centre

Stanford Hall Estate

Loughborough

LE12 5GF

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will work across both Marlborough and Pewsey surgeries.

Please see Job Description in supporting files for full details of this role, including the Person Specification.

Person Specification

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE English grade A-C
• GCSE Maths grade A-C

Experience

Essential

• Experience of using own initiative

Desirable

• Experience of working with the general public
• Experience of reception work / working in a customer service environment
• Experience of working within General Practice

Behaviours

Essential

• An organised approach to work with the ability to plan, prioritise and balance conflicting demands
• Evidence of kindness and compassion to customers/patients and colleagues alike
• Able to perform under pressure, and be adaptable to the practice need
• Smart, polite and confident approach
• Able to work flexibly
• Able to act on own initiative
• Be resourceful and self-motivated
• Ability to work as part of a team and autonomously
• Understanding, acceptance and adherence to the need for strict confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kennet and Avon Medical Partnership

Address

George Lane

Marlborough

Wiltshire

SN8 4BY

United Kingdom

Employer's website

https://www.kamp.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, booking appointments, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

Person Specification

Qualifications

Essential

• GCSE Maths Grade C or above or equivalent/or equivalent experience
• NVQ Level 3, Diploma or equivalent experience.
• ECDL or equivalent IT qualification

Experience

Essential

• Experience of diary management/electronic diaries
• Experience of Microsoft Word, Excel, Teams and Outlook
• Previous NHS/ Healthcare experience of administration and clerical work

Desirable

• Experience of Electronic or non-electronic filing systems

Skills/Knowledge

Essential

• Good written & Verbal communication skills
• Data Input skills
• Ability to handle people in a courteous and sensitive manner
• Understanding & commitment to equal opportunities
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable

• Knowlege of clinical IT systems eg: RIO, System 1 etc

Personal Qualities

Essential

• Ability to use tact and diplomacy when dealing with service users
• Able to multitask, prioritise workload and use own initiative and good time management skills
• Reliable and punctual showing good time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

C&W Therapy Hub- Moseley Hall Hospital

Alcester Road

Moseley

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

There is an exciting opportunities for an experienced Personal Assistant to join a friendly team within General Management and Nursing department.

the post will provide an expert secretarial and administrative support to the General Management team and Senior Management Team.

Main duties of the Job

Applicants must be highly competent with all Microsoft packages and have proven high level minute taking skills. Attention to detail and a high degree of skill in receiving complex and sensitive information and managing it effectively are essential components of the job. Evidence of exemplary communication skills are vital together with the ability to prioritise and work to deadlines.

Please see the attached job description and person specification for a more detailed description.

Person Specification

Qualifications/Training

Essential

• GCSE English and Maths Grade A-C or equivalent
• OCR Award/Certificate in Text Processing/ Word Processing or equivalent qualification
• NVQ3 Business Administration or equivalent.
• RSA III in Typing or Word Processing or equivalent.
• Evidence of continued learning and development

Desirable

• OCR IT in Outlook, Excel

Experience

Essential

• Relevant experience of secretarial/ administration in an office environment
• Experience of using Microsoft systems including word processing, excel and outlook
• Experience of maintaining filing systems.
• Relevant experience of diary management, arranging meetings booking venues etc.
• Experience with dealing with matters of a sensitive and confidential nature.

Desirable

• Relevant experience of handling petty cash.
• Experience of providing meeting administration support, formal minutes/note taking.
• Experience of using electronic staff records finance and rota systems.
• Line management or supervisory experience

Skills/Knowledge

Essential

• Excellent IT skills and proficient with MS Office applications
• Ability to accurately populate and monitor databases and spread sheets with an eye for attention to detail.
• Excellent Ability to communicate at all levels effectively, written/verbal
• Excellent Organisational Skills and ability to prioritise and meet deadlines.
• Ability to deliver a high level of accuracy and consistency in all work undertaken.
• Knowledge of paper and electronic records management
• Ability to use initiative to resolve problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Handling and inputting referrals into RIO / managing clinical diary

Working on own initiative without supervision to plan daily workload.

Be a point of contact for personal or telephone callers to the centre, taking messages, details of referrals and redirecting calls where necessary.

Ensure all messages are accurately recorded.

Exercise tact, diplomacy, empathy and patience when dealing with patients, carers and family who are distressed, emotional or bereaved daily. Use Customer Care skills when dealing with callers who may be verbally abusive.

Be responsible for incoming/outgoing post on a day-to-day basis, including confidential material, redirecting where necessary.

Arrange and provide administrative support to meetings, including assisting with preparation of papers and taking minutes of meetings and transcribing as required. Contribute to these meetings where appropriate.

To use NHS computer systems including Rio and to input data onto Rio as required.

To operate the VOIP telephony system.

To ensure that the confidentiality of personal information remains secure and that the Terms of the Data Protection Act are met in respect of personal information held within the Primary Care Trust computer systems and manual systems.

Assist with the general upkeep and tidiness of the office, for example updating and maintaining the notice boards ensuring out of date information is removed and current information is displayed.

To undertake the provision of photocopying service, receive and send faxes for the department.

To ensure administrative policies and procedures are reviewed regularly with changes suggested and embedded in practice.

To maintain a working knowledge of the Trust Services and where they can be accessed.

Person Specification

Qualifications training

Essential

• GCSE English and Maths or equivalent

Desirable

• NVQ 3 in Business Administration or equivalent experience

Experience

Essential

• Relevant office/admin experience
• Good working knowledge of Microsoft Office

Personal qualities

Essential

• Excellent interpersonal communication skills
• Commitment to effective team working

Skills/knowledge

Essential

• Proficient in Microsoft Office functions
• Ability to communicate at all levels
• Demonstrate a high level of accuracy
• Demonstrate an ability to work on own initiative
• Ability to develop and maintain effective office systems
• Ability to present accurate reports
• Good telephone manner
• Ability to use initiative to resolve basic problems

Desirable

• Knowledge of the patient Record systems

Other job requirements

Essential

• Ability to be flexible with approach to work
• Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Priestley Wharf 1&2

Holt street

Birmingham

B7 4BN

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Person Specification

Requirements

Essential

• Essential for the role
• Applicants should hold a minimum Level 5 Diploma in Counselling or Psychotherapy, with accreditation through BACP, UKCP, or NCPS Senior Accreditation. Applicants who are not yet accredited must be working towards accreditation and able to submit an application within 12 months. Applicants should have post-qualification experience in mental health settings, including inpatient and/or outpatient services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Priory Healthcare

Address

Stump Lane

Springfield

Essex

CM1 7SJ

United Kingdom

Employer's website

https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding the Job Description and Personal Specification please review the attached.

Applicants are invited and encouraged to contact one of the following to discuss the job in more detail:

Mohamed Qureshi - Clinical Lead for Anaesthetics [email protected]

Appointments can be arranged by contacting Ann OToole or Robyn Hollins, Office Administrators, on 020 8934 2272/4.

Person Specification

Qualifications

Essential

• Full GMC Registration (or eligibility to obtain).
• FRCA or equivalent
• CCT in Anaesthesia and on GMC's Specialist Register; or within 6 months of CCT from the date of the interview or have confirmed eligibility for Specialist Registration.
• Achieved competencies of RCoA advanced pain training or equivalent

Desirable

• D/FFPMRCA or equivalent in pain medicine
• Competency in regional anaesthesia

Clinical Experience

Essential

• Current wide range of experience in Chronic pain
• Expertise in interventional pain medicine

Desirable

• Advanced airway management skills

Experience in Teaching

Essential

• Demonstrable commitment and ability to teach and train undergraduates and junior doctors.

Desirable

• Completed "Train the Trainers" course or equivalent

Experience in Audit

Essential

• Experience of clinical audit

Desirable

• Relevant publication in peer-reviewed journals

Personal Qualities

Essential

• Demonstrate leadership skills within a multidisciplinary team.
• Commitment to continuing professional development and clinical governance
• Excellent written and verbal communication skills, enthusiasm and approachability.

Desirable

• Ability to motivate staff, to facilitate appropriate changes in clinical practice and to work as part of a multidisciplinary team.

Experience in Research

Essential

• Ability to critically appraise research papers and apply to clinical practice

Desirable

• Relevant publication in peer-reviewed journals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital Foundation Trust

Galsworthy Road

Kingston-upon-Thames

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

Person Specification

Qualifications

Essential

• GCSE English Grade C or above or equivalent/or equivalent experience
• GCSE Maths Grade C or above or equivalent/or equivalent experience
• ECDL or equivalent IT qualification
• NVQ Level 3, Diploma or equivalent experience.

Experience

Essential

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work

Desirable

• Experience of filing systems

Skills/Knowledge

Essential

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Data input skills
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable

• Ability to set up and maintain filing systems
• Copy Typing skills
• Knowledge of RiO

Personal Qualities

Essential

• Ability to work effectively as a team member
• Ability to make a positive contribution to effective team work
• Reliable and punctual showing good time management skills
• Demonstrates ability to use initiative and take ownership
• Willing to undertake a range of tasks and activities
• Shows flexibility and initiative in planning workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Gee House, Tech Block, First Floor

Holborn Hill, Nechells

Birmingham

B7 5JR

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In collaboration with, and under the indirect supervision of registered clinicians, implement high quality, evidence- based interventions for service users within designated clinical areas. These will include:

Providing hands-on care to service users including undertaking Enhanced therapeutic observations and Care (ETOC) with service users in an honest, open and non-judgmental way, escalating anyconcerns to a Registered Nurse

Supporting individuals with fluids and nutrition, physical wellbeing, and personal care.

Undertake other appropriately delegated clinical tasks once deemed competent including monitor blood pressure temperature pulse respiratory rate blood sugar, urinalyses, wound care and venipunctureAssisting service users with social support including financial or accommodation issues.

Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community facilitating social inclusion.

Supporting service users to engage with healthy lifestyles

Encouraging service users to talk about their experiences in one-to-one or group discussions and provide and receive routine information whilst overcoming barriers to understanding.

To help maintain a clean, well-organised, safe and therapeutic environment that meets the needs of service users, carers and colleagues, and to support registered care staff to perform standardisedenvironmental assessments to monitor and improve the care setting.

To deliver psychosocially informed one to one and group interventions aiming to positively impact service users cognitive and emotional wellbeing.

You will be supported to be trauma responsive, developing practices that avoid causing further harm, promote engagement and create a safe context for healing and recover

To work as part of a multi-disciplinary team.

To practise planned care, and to directly participate in the development of recovery-focused interventions that address service users and carers needs and preferences.

To proactively review, record and assess the on-going impacts of such interventions.

To participate in the on-going care planning, safety assessments and contribute to the creation of personal wellbeing plans in collaboration with service users, their carers, and other members of the care team

To observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.

To deliver a wide range of fundamental care interventions using evidence based clinical tools, to monitor and improve physical health and personal wellbeing and to model a high standard of dignity, respect and candour.

To undertake a range of delegated clinical care duties relevant to service user need and care area.

Key Attributes We Are Looking For

Confidence in managing challenging and potentially high-risk situations.

Ability to remain calm, professional and effective during incidents of aggression or violence.

Willingness and ability to participate in physical interventions, following training and organisational policies.

Confidence in supporting service users on escorted leave and within community settings.

Ability to provide personal care with compassion, dignity and respect.

Strong personal resilience and emotional intelligence.

Ability to maintain professional boundaries, even when under pressure or facing intimidation.

Excellent communication and interpersonal skills.

A compassionate, person-centred and recovery-focused approach to care.

Commitment to promoting dignity, respect and recovery for all service users.

Ability to work effectively within a multidisciplinary team and follow clinical direction.

Flexibility to work across different wards and clinical areas on the Blackberry Hill Hospital site as required.

This role is ideal for individuals who are looking to develop a career in mental health services and who possess the confidence, professionalism and resilience required to work within a secure inpatient environment. Every day presents new challenges, but you will have the opportunity to make a meaningful difference in the lives of people experiencing severe and enduring mental health difficulties.

Please note: This role involves regular exposure to challenging behaviours, including verbal abuse, threats, self-harm and physical aggression. It also involves providing personal care, supervising escorted leave and participating in approved physical interventions in accordance with individual risk assessments and Trust policies. Successful applicants must be able to work safely and effectively in these environments whilst maintaining a therapeutic, recovery-focused and professionally boundaried approach to care.

Please see Job Description for full details

Person Specification

Evidence of remaining calm and professional.

Essential

• Able to describe de-escalation techniques.
• Understands personal and environmental safety.
• Demonstrates confidence without appearing confrontational.
• Experience working with challenging individuals.

Professional Boundaries and Resilience

Essential

• Understands therapeutic relationships.
• Can explain how they maintain boundaries.
• Demonstrates emotional resilience and self-awareness.
• Able to accept challenge and feedback.

Physical Intervention and Personal Safety

Essential

• Understands restraint is a last resort.
• Shows willingness to undertake training.
• Appreciates the importance of teamwork during incidents.
• Understands balancing safety with dignity.

Compassionate and Person-Centred Care

Essential

• Recovery-focused language.
• Demonstrates non-judgemental attitudes.
• Understands the importance of dignity during personal care.
• Shows compassion whilst maintaining boundaries.

Escorted Leave and Community Working

Essential

• Awareness of risk management.
• Good observational skills.
• Confidence working independently and in small staff teams.
• Understanding that escorted leave is a therapeutic intervention, not just supervision.

Teamwork and Flexibility

Essential

• Demonstrates flexibility.
• Positive attitude towards service needs.
• Understands the importance of supporting colleagues.
• Works collaboratively with different professionals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Fishponds

BS16 1EG

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

For detailed job description and main and key responsibilities - please see Job description and Person specification of the vacancy.

Person Specification

Education/ Qualifications

Essential

• First Level registration nursing qualification
• Recognised Chemotherapy qualification
• Evidence of continuing professional development
• First level degree in health related subject or working towards
• Recognised teaching / mentorship qualification or working towards
• Post registration qualification in Cancer / malignant Haematology

Desirable

• oAdvanced Communication Skills Training

Knowledge & Experience

Essential

• Relevant post registration experience at band 6 or above in outpatient chemotherapy setting
• Demonstrate evidence of highly developed clinical practice
• Experience of multiprofessional Working
• Ability to deal with complex clinical scenarios
• Evidence of some management experience

Desirable

• oPrevious experience of teaching and developing teaching materials
• oPrevious experience in a post involving clinical and managerial responsibilities

Skills, Abilities and Attributes

Essential

• oCannulation and phlebotomy skills
• oCompetent in the care and management of Central Venous Access Devices (Port a Cath and PICC lines)
• oAbility to work autonomously and as part of a team
• oUse of electronic prescribing systems
• o Excellent communication skills, written, verbal, non verbal

Desirable

• teaching/assessment and presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• BTEC Pharmaceutical Sciences /NVQ 3 or equivalent
• Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
• Accuracy Checking Pharmacy Technician (ACPT) qualification

Desirable

• Practice Supervisor, Train the trainer or equivalent qualification
• ILM Level 3 Leadership and Management qualification or equivalent
• HEE LaSE Medicines Optimisation qualification or equivalent

Experience

Essential

• Experience of working in a hospital pharmacy setting
• Significant experience as a pharmacy technician
• Dispensing experience
• Pharmacy labelling and stock control systems
• Patient consultation experience
• Experience of pharmacy stock distribution and top-up services

Desirable

• Recruitment and selection experience
• Experience of using healthcare computer systems, e.g. CMM & EPMA

Knowledge

Essential

• Understanding of GPhC Revalidation requirements
• Up to date knowledge of legislation relevant to pharmacy practice, e.g. controlled drugs, Health and Safety at Work
• Understanding of stock control systems
• Knowledge of drugs, side effects and where to find further information
• Knowledge of Safe and Secure Handling of Medicines requirements
• Understanding of the importance of adherence to SOPs and legislation
• Demonstrates a good understanding of patient safety initiatives

Desirable

• Understanding of development opportunities available to pharmacy
• Knowledge of medicines management systems at ward level
• Knowledge of Robot automation
• Knowledge of CMM system
• Knowledge of HR processes
• Understanding of development opportunities available to pharmacy technician

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Programmed of study leading to successful registration with the HPC as a registered dietician
• Competence in all core skills required in dietetic practice with evidence of ongoing CPD
• Training in delivery of Total Diet Replacement (TDR)

Desirable

• Postgraduate training in motivational interviewing

Skills

Essential

• Ability to prioritise and manage time effectively. Self-motivated and proactive
• Computer literacy and experience in using work processing, spread sheet, database and PowerPoint programmes together with specialist dietetic computer applications
• Competence in nutritional assessment techniques including anthropometry
• Demonstrates a clear understanding of professional practice
• Ability to work as a team member and autonomously as an independent practioner within departmental and national guidelines
• Demonstrate an awareness of diversity

Desirable

• Experience in obtaining and utilising body composition measurements
• Member of BDA Obesity specialist group

Experience

Essential

• Prior experience in obesity care and detailed knowledge of current best practice. Up to date knowledge base of professional and specialist issues
• Training and experience in delivering teaching sessions and presentation
• Experience of being involved in audit

Desirable

• Evidence of bariatric experience
• Evidence of experience with feeding post GI surgery and the associated complications
• Relevant experience/interest in facilitating weight management group sessions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).