Job description

Job responsibilities

Covering reception desk greeting patients and visitors with a professional and friendly manner.

Manage the booking system efficiently, signposting patients to the relevant services.

Answering incoming calls, respond to queries and manage email correspondence promptly.

Assist clinicians as needed, including handling paperwork, stocking consultation rooms and daily end of day duties to ensure the rooms are meeting infection control standards.

Manage office supplies, handling incoming/outgoing post and perform general administrative duties.

Maintain accurate patient records and ensure confidentiality.

As Reception Supervisor, you will provide leadership and day-to-day support to the reception team. You will:

• Assist in the recruitment, induction, training, and development of reception staff.
• Maintain and update reception handbooks and "how to" guides.
• Lead by example, modelling professional behaviour and a patient-first approach.
• Monitor mandatory training compliance and support ongoing staff development..
• Create and manage weekly reception rotas, approve annual leave, and arrange cover where required.
• Manage day-to-day team issues and resolve conflicts, escalating to management where necessary.
• Deal with more complex patient enquiries, including informal complaints, before escalation.
• Continually assess and evaluate reception systems, recommending improvements to the Practice Manager.

Person Specification

Qualifications

Essential

• Minimum GCSE English and Maths Grade C/4 (or equivalent).
• Experience using EMIS

Desirable

• Additional training or certification in medical office administration or healthcare administration

Experience

Desirable

• Previous experience in a medical receptionist role or similar administrative position (preferred).
• Excellent interpersonal and communication skills, with the ability to interact professionally with patients, staff, and visitors.
• Proficiency in using computer software for appointment scheduling, electronic medical records, and general office tasks.
• Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks in a fast-paced environment.
• Knowledge of medical terminology, billing procedures, and privacy regulations.
• Compassionate and empathetic attitude towards patients, with a commitment to providing outstanding customer service.
• Knowledge of patient confidentiality, the Data Protection Act 2018, and GDPR.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park Lane Practice

Address

1-6 City Green

Sunderland

Tyne & Wear

SR2 7BA

United Kingdom

Employer's website

https://parklanepracticesunderland.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be a GPhCregistered Pharmacy Technician responsible for contributing to the delivery of safe, effective and patientcentred pharmacy services.

• You will be expected to:
• Demonstrate accuracy, attention to detail, and excellent communication skills.
• Work independently and as part of a multidisciplinary team.
• Follow established procedures and uphold high professional standards.
• Support service improvement and patient safety initiatives across the pharmacy service.

Please refer to the attached Job Description and Person Specification for full details.

Person Specification

Qualifications

Essential

• Registered as a Pharmacy technician with GPHC
• Recognised Accredited. Checking qualification.
• Management/Optimisatio Accreditation.

Desirable

• NVQ A1 Assessor
• Practice/Education Supervisor
• Leadership/management Qualification

Experience

Essential

• Hospital pharmacy experience.

Desirable

• Experience in supervising people.
• Experience of using the EPIC EPR system.
• Experience of recruitment and selection

Skills & Knowledge

Essential

• Knowledge of CPDs.
• Knowledge of common medications to be able to accurately counsel patients and carers.
• Clear communication skills both verbal and written.
• Ability to work under pressure and prioritise workload
• Able to work on several issues simultaneously; able to reprioritise work in a rapidly changing environment.

Desirable

• Knowledge of EPIC.
• Knowledge of common computers systems and Microsoft apps including Word, Excel and PowerPoint.

Special Requirements

Essential

• Ability to be work flexible hours including late evenings, bank holidays and weekends on a rotational Basis.
• This post may require you to work cross site therefore must have a willingness to travel between sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 3AF

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

• Level Four Diploma in specialized play for sick children and Young peoplee/EDEXCEL Cert in hospital play specialism/HPSC/HPSEB Or Foundation degree in health care play specialism.
• GCSE or equivalent in Maths and English.

Experience

Essential

• Experience supporting children, in stressful situations in any setting.
• Experience working in Play Worker/Specialist role.

Desirable

• Has previous experience as a play specialist in Hospital/Hospice setting.
• Familiar with EPIC system.

Skills

Essential

• Good communication with children/families
• Empathetic to the effects of hospitalisation on the family unit.
• Full understanding of therapeutic play with the ability to use play specialist techniques to enhance the care of children.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU17 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions
• Plays a key role in vaccination and immunisation programmes within the PCN
• Works within a Multi-Disciplinary Team to support patients with long-term conditions and health inequalities
• Provides clinical support to registered nurses and other healthcare professionals within the PCN
• Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Taking and recording blood pressure, height & weight
• Performing ECGs
• Performing phlebotomy in accordance with local and national guidelines
• Correctly labelling, handling, storing and transporting blood samples in line with pathology requirements
• Assisting with chronic disease monitoring (e.g., diabetes, hypertension, asthma, COPD)
• Conducting NHS health checks and cardiovascular risk assessments
• Assisting GPs and nurses with minor procedures
• Updating patient records and ensuring accurate documentation using clinical systems (e.g., EMIS / SystmOne)
• Maintaining infection prevention and control standards at all times

UK Phlebotomy Skills & Qualifications:

• Competent in phlebotomy for adults
• Knowledge of correct order of draw, appropriate sample bottles, and pathology test requirements
• Understanding of specimen labelling, cold chain requirements, and safe transportation procedures
• Awareness of potential complications (e.g., fainting, haematoma, failed venepuncture) and appropriate escalation procedures
• Knowledge of infection prevention and control, including hand hygiene and use of PPE
• Understanding of health and safety legislation including sharps management and needle-stick injury procedures
• Ability to recognise and escalate abnormal results or clinical concerns appropriately
• Completion of an accredited UK Phlebotomy Training Course or equivalent competency-based training
• Evidence of supervised practice and signed-off competency in venepuncture
• Up-to-date Basic Life Support (BLS) and anaphylaxis training

Personal / Professional Development:

• Post holder must hold a Care Certificate or work towards one
• Evidence of ongoing CPD relevant to clinical practice and phlebotomy
• Participation in an annual individual performance review, including maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others undertaking similar work
• Inform the Lead GP or line manager of any concerns regarding role and professional development needs
• Be aware of own professional boundaries and what to do when these are reached

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Work to practice protocols, national guidelines, and CQC standards
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to team effectiveness by reflecting on activities and suggesting improvements
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other team members how policies, standards and guidelines affect own work
• Participate in clinical audit where appropriate
• Support service development initiatives within the PCN

Person Specification

Qualifications

Essential

• Right to Work in the UK
• GCSE Grade A to C in English and Maths
• Has or willing to work towards a care certificate or equivalent qualification

Experience

Essential

• Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
• Experience of using technology and digital tools

Desirable

• Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
• Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
• Experience of using clinical systems such as EMIS.

Other

Essential

• Self Motivation
• Adaptable
• Immunisation Status HEP B / MMR
• Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip Manor

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Qualifications

Essential

• MRCGP
• Full GMC registration
• National Performers List registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SSP Health

Address

Ashton Medical Centre

120 Wigan Road

Ashton in Makerfield

Wigan

WN4 9SU

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Knowledge and Skills

Essential

• Knowledge of administrative systems and processes.
• Understanding of confidentiality.
• Able to work on own initiative and unsupervised, within defined policies and procedures.
• Good customer service skills.
• Good written and verbal communication skills.
• Able to use tact and persuasion to support problem solving.
• Intermediate knowledge of IT systems and software such as Microsoft Office.
• Able to maintain concentration on tasks through interruptions.
• Fosters good working relationships and values difference.
• Able to work well as part of a team.

Desirable

• Awareness of health services provision.
• Able to explain processes and procedures to those unfamiliar with them.

Qualifications

Essential

• NVQ level 3 in Business Administration or equivalent experience.

Experience

Essential

• Experience of working in an office or team environment.

Desirable

• Experience of working in healthcare or public sector environment.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

Eyre Street

Sheffield City Centre

Sheffield

South Yorkshire

S1 3FG

United Kingdom

Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Experience

Essential

• Experience working as an Advanced Clinical Practitioner (ACP) or Advanced Nurse Practitioner (ANP) within Primary Care, Urgent Care or Emergency Care
• Experience of autonomous clinical assessment and decision making.
• Experience managing acute and minor illness presentations.
• Experience managing patients with long-term conditions.
• Experience of multidisciplinary team working.

Desirable

• Previous experience in General Practice.
• Experience using EMIS Web.
• Experience undertaking care home rounds.
• Experience of telephone and online triage.

Qualifications

Essential

• Current professional registration with the NMC, HCPC or other relevant professional body.
• Holds the recognised qualifications and credentials required to meet the NHS England Advanced Practice framework and be eligible for an Advanced Practice Digital Badge (where applicable to the role).
• Master's level qualification in Advanced Clinical Practice (or equivalent)
• Independent Prescribing qualification.
• Evidence of continuing professional development

Desirable

• Master's degree in Advanced Clinical Practice.
• Teaching, mentorship or assessor qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horsefair Practice Group

Address

Lovett Court

Rugeley

Staffordshire

WS15 2FH

United Kingdom

Employer's website

http://www.horsefairpractice.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Assist the Clinical Service Manager in the development of pathways, processes and procedures to improve service quality

To effectively use up-to-date evidence-based information from national and international sources to ensure an innovative approach to the cost-effective delivery of clinical care

Support clinical and organisational innovation and improvement efforts across the MDT. This will focus in particular, but not exclusively, on care within the local setting

Lead on evaluation of cost-effectiveness, safety and quality of new and existing devices and services, applying evidence-based practice and guidance from Steeper Best Practice and Product Evaluation Groups.

Lead in clinic organisation, to maximise clinician productivity through staff utilisation, skills mix and progression planning.

Maximise clinical productivity with reference to local KPIs eg RTT, DNA rates

Be accountable for KPIs linked to clinician performance, quality, outcomes and clinic management

Lead on the delivery of audits/research within your area of responsibility

Work with the team members to meet appraisal objectives to agreed timescales.

Facilitate training experiences for NHS and Steeper staff within your area of responsibility.

Provide administrative functions such as sickness reporting and annual leave planning within your area of responsibility

Work to increase the use of Steeper products and those of Steeper preferred suppliers within your area of expertise.

Work as a link between Steeper and your area of responsibility to manager operational issues as they arise.

Management and clinical leadership

Continue to undertake clinics albeit reduced in number in order have necessary time to manage

Assist in the development of effective and efficient service modernisation and redesign to maximise benefit to patients, including development and delivery of new ways of working e.g. Quality and Outcomes

Support and lead on innovation, pilots and new service developments

that aim to make prosthetic care more (cost-) effective and/or friendly to

patients and clinicians.

Support and lead on evaluation of cost-effectiveness, safety and quality

of new and existing services

Support development and implementation of new local care strategies

Contribute to the clinical governance agenda.

Demonstrate compliance with the health and safety regulations of local Trust and Steeper

Safeguard the welfare and safety of patients, public, staff and visitors by obtaining a balance between care and security in health care.

Ensure the confidentiality of patient related information and records

Lead on and deliver audits and implementation of changes arising from audit recommendations

Any other duties as reasonably requested, commensurate with your own skills and capabilities

Person Specification

Experience

Essential

• We are looking for an experienced Orthotist who is passionate about delivering excellent patient care and ready to take the next step into clinical and operational leadership. You will be highly organised, confident working autonomously and able to communicate effectively with colleagues, patients, NHS partners and wider multidisciplinary teams.
• You will demonstrate sound clinical judgement, integrity and a genuine interest in developing people and services. Commercial awareness is important, together with the ability to balance clinical quality, operational performance and business need. Formal management experience is not essential; we are looking for someone with the potential and motivation to grow into the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Steeper Group

Address

St Mary’s Hospital

Milton Road

Portsmouth

PO3 6AD

United Kingdom

Employer's website

https://www.steepergroup.com/ (Opens in a new tab)

Job description

Job responsibilities

You will undertake comprehensive assessments, develop individualised therapy programmes and provide practical recommendations that support children to participate more fully in everyday activities.

Person Specification

Qualifications

Essential

• A recognised qualification in Occupational Therapy
• HCPC registration
• Ideally 35 years' post-qualification experience within paediatric occupational therapy
• Experience working with children and young people across home, school and community settings
• Experience supporting children with Special Educational Needs and Disabilities (SEND)
• Excellent assessment, clinical reasoning and report writing skills
• Strong communication skills and the ability to build positive relationships
• The ability to work independently whilst contributing effectively within a multidisciplinary team

Desirable

• We would particularly welcome applications from Occupational Therapists with experience supporting children with one or more of the following:
• Sensory Processing Differences (functional assessment of sensory needs)
• Neurodevelopmental conditions
• Developmental Coordination Disorder (DCD), delayed motor skills and difficulties with gross and fine motor development
• Global Developmental Delay and learning difficulties
• Developmental Language Disorder (DLD), language disorders and social communication difficulties
• Special Educational Needs and Disabilities (SEND)
• Emotional wellbeing needs, including anxiety and depression
• Hypermobility, muscle weakness and other musculoskeletal conditions affecting movement and function.
• Neurological and physical disabilities, including Cerebral Palsy, Epilepsy and Scoliosis
• Visual and hearing impairments, adapting interventions to meet individual needs
• Feeding, eating and drinking difficulties/dysphagia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kirsop-Taylor Healthcare Ltd

Address

KT Healthcare

Barnet

Barnet

Barnet

Greater London

EN5 1AA

United Kingdom

Employer's website

https://kirsoptaylorhealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you refer to the Job Description attached where you will find the full details of the role and its responsibilities, as this will support you when completing your application.

Person Specification

Education

Essential

• Relevant level 4 qualification in business administration or project management. (E.g. NVQ level 4, diploma, HNC etc)

Skills and Knowledge

Essential

• Advanced computer literacy/skills in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint etc)

Experience

Essential

• Previous administrative experience is required, in particular working in a fast paced environment, with competing demands for attention.

Desirable

• Knowledge and/or experience of Trauma Risk Management

Disposition

Essential

• Ability to work autonomously, prioritise own workload and act on own initiative to agreed deadlines but is equally a strong team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House / Home Working

TBC

NE15 8NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Responsible for the development, preparation, validation and submission of high-quality information reports to non-negotiable deadlines which reflect contracting, performance and operational issues and identify where action may be required. Identify and highlight any areas of concern with regard to data quality and accuracy and undertaking appropriate action as required.

- Responsible for high level analysis, interpretation, synthesis and presentation of information reports for identified specialties to ensure managers are advised of any potential problem areas; the information to be presented in a clear and concise manner, and where appropriate to recommend solutions.

- Participate in discussions, explaining complex and sensitive information to clinical and non-clinical staff in situations where the information may be contentious and open to different interpretations.

- To provide technical resilience within the team to support business continuity at times of staff absence and / or high workload pressure.

- To maintain appropriate documentation of all procedures adequate for the purposes of internal validation and external audit.

- Contribute to development and design of internal reports. Such reports to be relevant, produced to deadlines, and to support the Trust in meeting its objectives.

- Understand and interpret adhoc/freedom of information requests and respond appropriately to tight deadlines. This entails the analysis, investigation and resolution of complex information issues.

- Provision of information for auditing purposes.

- Provide statutory reporting and returns both nationally and for internal stakeholders.

- Identify and highlight any areas of concern regarding data quality and accuracy and undertake appropriate action as required.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Demonstration of working with complex information
• Experience using Excel
• Problem solving/analytical mindset
• Undergraduate degree or equivalent education level

Desirable

• Knowledge of SQL
• Knowledge/research of Data Quality
• Knowledge/research of data dictionary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital - Riverside House

College Baths Road

Cheltenham

GL53 7QB

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

We welcome applications from candidates who require Skilled Worker Visa sponsorship to work in the UK, and these will be considered alongside all other applications in line with our commitment to equality and inclusion.

Applicants can determine their potential eligibility for a Certificate of Sponsorship by reviewing the Skilled Worker Visa criteria set out by UKVI on the gov.uk website.

Person Specification

Application Completion

Essential

• ALL sections of application form FULLY completed

Education/ Qualifications

Essential

• BSc in Healthcare Science or Clinical Physiology
• Has or is working towards BHRS /IBHRE accreditation

Knowledge, Training & Experience

Essential

• Assists with monitoring, recording and analysis of many complex waveforms during Electro Physiology Studies and Radio Frequency Ablation
• Theoretical and practical training to Cardiac Clinical Physiology degree level or equivalent with appropriate work experience.
• Training and experience to a level approved by the RCCP for State Registration of Cardiac Physiologists.
• Theoretical and practical knowledge of specialist procedures gained from recognized courses and appropriate clinical experience of specialist cardiac testing.
• Holds a current ILS certificate and is able to defibrillate and resuscitate patients without supervision.

Desirable

• Previous experience as a Cardiac Physiologist

Communication and Interpersonal Skills

Essential

• Receives and communicates complex and sensitive information during cardiac procedures/clinics and responds appropriately.
• Has highly developed communication skills, explaining test procedures in detail to patients and relatives.
• Communicates complex and sensitive information to patients, particularly in pacemaker/ICD clinics where tact, reassurance and empathy are necessary.

Special Attributes and other

Essential

• Shows motivation in developing new skills
• High level of interpersonal skills
• Demonstrate empathy and diplomacy
• Flexible and reliable

Other Requirements

Essential

• Good timekeeper
• Ability to work flexibly as required to meet the demands of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

CHH

Castle Road Cottingham HU16 5JQ

Hull

HU16 5JQ

United Kingdom

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

Telephonist - Skills & Experience

- Must possess an excellent telephone voice

- Have an outgoing personality and enjoy customer contact

- Confident and polite telephone manner with an excellent command of the English language.

- Ability to deliver excellent patient service

- Good interpersonal skills to be able to deal with patients at all levels

- Ability to work in a team environment

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Experience

Desirable

• - Experience of working in primary care - Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To be responsible for ensuring the data on the required electronic patient care record is accurate and up to date. To address and alert teams to errors and problems as they arise.
• To support team members in being able to access basic information held on My Dashboards and Pulse
• To ensure that all service users, patients and visitors are received in a courteous and efficient manner.
• To be responsible for ensuring referrals to the teams are processed efficiently. Responding to urgent referrals when necessary and making sure they are passed on to the duty team
• To facilitate effective communication within the team by providing team members with messages and information.
• To ensure that all telephone enquiries to the team are handled politely and sympathetically, ensuring that all messages are passed on to the appropriate person in a timely and accurate manner which may often involve dealing with difficult and distressed patients on the phone or in person.
• To support the administration of service meetings including the preparation/distribution of agendas and associated papers, formal minute taking and follow up actions and distribute these as appropriate.
• Ensure that Admin related Trust KPIs are addressed through regular reports provided by the Team Manager. Co-ordinate all the support services provided to the team including domestic, catering, security, estates and to be the contact for maintenance issues.
• To be responsible for the ordering and purchasing of stationery and office supplies for staff as well as monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly liaising with the Procurement Team regarding any problems.
• To have the need for confidentiality of service users and professional information
• Photocopy/fax/scan/email as requested by other members of the team
• Provide admin support to the senior management team when needed.
• To implement Trust and team policies/procedures and propose changes to practices if necessary.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Person Specification

Experience

Essential

• Demonstrable experience of administrative & secretarial work
• Experience of working within a multi-disciplinary team
• Front line customer service experience

Desirable

• Experience of working in NHS setting or similar large organisation
• Experience of using computerised databases
• Experience of community working

Training & Qualifications

Essential

• NVQ Business Administration level 3 or willingness to work towards achieving it
• ECDL or willingness to work towards achieving it
• GCSE English or equivalent
• Evidence of continuing professional and personal development

Desirable

• Evidence of continuing education

Knowledge & Skills

Essential

• Knowledge and experience of using Microsoft packages including Outlook, Word, Excel and Powerpoint
• Ability to manage diverse workload whilst dealing with frequent interruptions
• Increased organisational skills and ability to prioritise
• Ability to work both independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to provide secretarial support for meetings e.g. organising, booking rooms, minute taking

Desirable

• Knowledge of computerised patient databases
• Audio typing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

The Wilson Hospital

Cranmer Rd

Mitcham

CR4 4TP

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description for Facilities Operative (Domestic Services)

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Values

Essential

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: What motivates you to do a good job?

Knowledge and Awareness

Essential

• Knowledge of Health and Safety
• Understanding of the need for confidentiality

Desirable

• Knowledge of Hospital environment
• General portering knowledge
• Knowledge of NHS procedures

Experience

Essential

• Experience of dealing with the public

Desirable

• Experience of security procedures
• Shift work experience
• Previous linen room experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Facilities Services

Address

Gawber Road

Barnsley

South Yorkshire

S75 2EP

United Kingdom

Employer's website

https://www.barnsleyhospital.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Conduct face-to-face, telephone, and online consultations.
• Assess, diagnose, and manage acute and chronic medical conditions.
• Provide appropriate health promotion and preventative care advice.
• Prescribe medications in accordance with best practice and current clinical guidelines.
• Review and manage pathology results, correspondence, and clinical reports.
• Make referrals to secondary care and community services as appropriate.
• Undertake home visits when clinically required.
• Maintain accurate and contemporaneous clinical records using SystmOne.
• Safeguard vulnerable children and adults in line with local and national policies.

• Work collaboratively with Partners, nursing staff, pharmacists, care coordinators, social prescribers, mental health practitioners, and other members of the wider healthcare team.
• Participate in multidisciplinary meetings where appropriate.
• Support continuity of care and care planning for patients with long-term conditions and complex needs.

• Contribute to quality improvement initiatives and clinical audits.
• Participate in practice meetings and educational events.
• Support the achievement of QOF, Enhanced Services, and PCN objectives.
• Maintain professional development, appraisal, and revalidation requirements.
• Actively participate in significant event reviews and clinical governance activities.

• Process clinical correspondence and workflow tasks in a timely manner.
• Complete reports and medical records reviews as required.
• Ensure coding and documentation meet practice and contractual standards.

Person Specification

Qualifications

Essential

• Fully qualified General Practitioner.
• GMC registration with a licence to practise.
• Inclusion on the NHS England Medical Performers List.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Needham Market Country Practice

Address

Barking Road

Needham Market

Ipswich

IP6 8EZ

United Kingdom

Employer's website

https://www.needhamsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will work closely with Consultant Colleagues and with the current Cardiology Lead acting as a mentor to the newly appointed locum consultant if desired.

There are 12 middle grade funded posts in the Cardiology Directorate of which 5 are training posts and are allocated by the Deanery. There are 4 FY2s assigned to the cardiology department, 1 core trainee and 1 specialty doctor and 3 ANP. There is also 1 research fellow.

The on-call ward week will be supported by a middle grade as well as the specialty doctors and FY2s and ANPs.

Person Specification

Educational Qualifications

Essential

• Full registration and a licence to practise with the GMC. MRCP UK or equivalent.

Desirable

• Higher Medical Degree (MD PhD or equivalent)

Experience

Essential

• Extensive experience in the management of Heart Failure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Heart and Lung Centre - New Cross

Wednesfield Road

Wolverhampton

WV10 0QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient/customer care (both direct & indirect

• Seeking advice/guidance as necessary:
• Assess, plan, implement and evaluate programmes of care, actively seeking evidence based practice which will improve the quality of care and meeting theneeds of the patients.
• A holistic approach to caring should be planned that will include the appropriate level of physiological, pathological, spiritual, socio-economical and cultural aspects which influence the care of clients within your specific speciality.
• Implement a nursing plan for an assigned group of patients indicating assessment and re-assessment formulated for individual care pathways and discharge planning
• Prioritise workload according to changing clinical need for shift
• Maintain excellent clinical standards of nursing practice.
• Act as a patient advocate in line with the NHS plan.
• Contribute to setting goals and benchmarking standards of care. Develop tools to improve the quality of the service and co-ordinate clinical services across the ward/department.
• Ensure that nursing documentation is maintained to the Trust standard (including electronic records)
• Participate in conducting nursing audit to achieve the agreed standards.
• In conjunction with the staff team contribute to developing and maintaining a ward /department ethos and provide a standard approach to the delivery of excellent nursing care.
• To demonstrate awareness and compliance with Trust policies, procedures, guidelines, standards, core behaviours, the 6Cs and the Trust Nursing strategy.
• To be aware of the Trusts framework of clinical governance and patient safety walk rounds within the ward or department area, seeking advice or guidance where necessary.
• Identify and report clinical risks to the ward/departmental Sister/Charge nurse, Modern Matron so that appropriate action can be taken in accordance with the Trust risk management policy.
• To provide a suitable and safe environment for the physical, psychological and spiritual well being of staff, patients/clients and their relatives/carers, seeking guidance or advice where necessary.
• Record and report all incidents/complaints involving staff, patients and visitors in accordance with Trust policies and assist in any investigations as required.
• Collaborating with other members of the ward team to ensure the patients needs are met to a consistently high standard.
• To actively promote a healthy lifestyle for patients and staff in line with national strategy requirements.

Communication

• To demonstrate politeness, courtesy respect and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations.
• Maintain and promote effective communication with all members of the multidisciplinary team and other Wards/Departments.
• To adapt communication skills to meet the needs of patients who may have barriers to understanding e.g. language.
• Contribute towards sharing good practice within the ward/department and Trust wide.
• To promote a positive image of the Trust at all times.
• To work cohesively with all members of the ward team in ensuring that the very best services to patients are provided at all times.

People management

• Take active responsibility for own annual leave in line with Trust and local Policy and Procedure.
• Participate in the Trusts appraisal and personal development plan schemes by meeting with the team leader/appraiser at least, to include feedback from a selection of internal staff and team members.
• Participate in the programme for preceptorship and to be a support to new and junior staff as required.
• Maintain a personal, professional profile, identifying role and skill developments in line with the Scope of Professional Practice.

Information management

• Participate in the collection of audit and research data as required.
• Use data which will contribute to the improvement of patient care.
• To have an active Trust and email account and adhere to the Trusts Information Services and Information Governance Policies.
• Use the Trust internet to enhance care and for professional development.
• Undertake relevant training for electronic information systems in place and under development.
• Following Trust/local guidelines to access results from the electronic databases

Resource management

• To work together with the ward team to ensure effective use and maintenance of resources and adequate stock levels.
• To actively engage with rostering in clinical ward or departments and adopt a flexible approach to personal rostering to ensure the needs of the service are met.

Service development

• To contribute to the development and maintenance of a positive learning environment for colleagues, patients and visitors.
• To participate in staff education and development, including utilising appropriate learning opportunities and to act as a resource for learners and the nursing team as/ when required.

Policy development

• Under the supervision of the ward / department Sister/Charge Nurse to work on delegated projects relating to local policy development.
• To be actively involved in the implementation of Trust policies and procedures at ward / department level, reinforcing their use.

Further sections

• To work towards a senior staff nurse level the staff nurse will be expected to complete relevant clinical competencies, and would need to be at least one year post qualification.
• To ensure all team members have a real voice in the development of the clinical service to patients/customers.
• To ensure a safe and attractive working environment within available resources.