Job description

Job responsibilities

Please see the attached job description and person specification for more information about the role.

Person Specification

Knowledge and Experience

Essential

• Experience of working in a customer/patient focused environment
• Understanding of the importance of maintaining confidentiality
• Experience dealing with people (customers, patients) over the telephone or in person

Desirable

• Experience of dealing with patients appointments

Specific Skills

Essential

• Polite and professional telephone manner and ability to deal with angry, difficult or distressed callers
• Excellent organizational skills
• Ability to work as part of a team

Qualifications

Essential

• Educated to GCSE/O level or equivalent work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital Bath

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Rota Management and Coordination

• Lead in the management of the Severnside operational rota, including proactive planning (including for bank holidays) and responding to short notice absence/changes

• Manage the day-to-day upkeep of RotaMaster, ensuring accurate session data, shift information, and reporting.

• Support the timely and accurate recording of sessional cover, shift status, special rates, and sickness episodes.

• Take responsibility for short-notice cover arrangements, applying agreed escalation processes and communicating with relevant staff and managers.

• Allocate and process New Starter and CHOC forms in accordance with agreed timescales

• Build and maintain strong working relationships and great communication with the Service Delivery Team

• Build and maintain strong working relationships and great communication with the Clinical Admin Team

Team Leadership and Supervision

• Provide day-to-day coaching and support to Rota Administrators, ensuring they are trained, competent, and have clarity on their responsibilities.

• Deputise for the Rota Team Manager when required, including during periods of absence.

• Promote a collaborative and inclusive team culture, by developing a close working relationship with the rota team manager and offering guidance and supervision to the wider rota team to help maintain high standards of rota service delivery.

• Support the implementation and review of standard operating procedures and best practice within the team.

Stakeholder Engagement

• Act as a key contact for clinicians and non-clinical staff regarding rota-related queries and processes.

• Assist with onboarding communications to new clinicians and staff, ensuring a smooth transition into the rota system.

• Support effective working relationships with internal departments, including Service Leads, IT, and Clinical Governance, to enable accurate data capture and reporting.

System and Data Quality

• Maintain high standards of data accuracy within RotaMaster and other rota-related systems.

• Assist in regular data reviews and audits to ensure the quality and timeliness of information, including CHOC forms and Care Plan entries.

Other Duties

• Provide administrative support for clinical recruitment and rota-related engagement events.

• Oversee elements of the Registrar process, including system set-up and coordination with relevant departments.

• Monitor and maintain accurate records for clinical audit support and practice liaison calls.

• Participate in regular team meetings, 1:1s, and performance development reviews.

• Maintain up-to-date knowledge of BrisDoc policies and procedures, ensuring compliance in all duties.

• About You

  Essential Criteria

  • Experience working in a rota or workforce planning environment.

  • Strong organisational and administrative skills.

  • Ability to supervise and support staff effectively.

  • Confident communicator across a range of mediums (e.g. telephone, email, SMS).

  • Comfortable using rota management or scheduling software (e.g. RotaMaster).

  • High attention to detail and commitment to data quality.

  • Ability to work flexibly and respond to service needs at short notice.

  Desirable Criteria

  • Previous experience working in a healthcare or NHS environment.

  • Experience supporting recruitment or clinician onboarding.

  • Familiarity with Clinical Guardian, Adastra, or EMIS systems.

  Our Values

  BrisDoc is a proudly employee-owned Social Enterprise. We are committed to:

  • Our Patients Delivering compassionate, timely, and equitable care.

  • Our People Fostering a culture of support, development, and well-being.

  • Our Services Delivering high-quality, efficient, and sustainable healthcare.

  • Our Resources Using our tools and systems effectively.

  • Our Social Impact Promoting environmental responsibility and community inclusion.

  General Requirements

  • Ability to work additional hours to cover staff absence or service pressures.

  • Regular attendance at mandatory training sessions and staff development activities.

  • Adherence to BrisDoc's policies, procedures, and NHS code of conduct.

  Note: This job description is not exhaustive and may be reviewed periodically in line with service needs and organisational priorities.

Person Specification

About You

Essential

• Experience working in a rota or workforce planning environment
• Strong organisational and administrative skills.
• Ability to supervise and support staff effectively.
• Confident communicator across a range of mediums (e.g. telephone, email, SMS).
• Comfortable using rota management or scheduling software (e.g. RotaMaster).
• High attention to detail and commitment to data quality.
• Ability to work flexibly and respond to service needs at short notice.

Desirable

• Previous experience working in a healthcare or NHS environment.
• Experience supporting recruitment or clinician onboarding.
• Familiarity with Clinical Guardian, Adastra, or EMIS systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

BrisDoc, Unit 21, Osprey Court

Bristol

BS140BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

A key focus of the role will be leading the scoping and coordination of NICErecommended psychological therapies for people with serious mental illness and complex mental health needs across the BNSSG footprint. Working in close partnership with senior leaders in the third sector, IAPT services and wider system partners, you will support the development of a more standardised, equitable and sustainable model of provision, including the expansion of supervision and training capacity.

The postholder will also lead on the coordination of NHSEfunded psychological therapy training programmes across BNSSG, including demand scoping, allocation of training places and alignment with strategic workforce priorities.

LEADERSHIP AND SERVICE DEVELOPMENT

To lead the scoping of the provision of NICE recommended psychological therapies and psychologically informed interventions across the BNSSG division (community and inpatient) for people with serious mental health problems.

To work with partners in the VCSE sector and local IAPT services to develop a model to improve access to evidence based psychological interventions/ therapies for people with serious mental illness and complex mental health needs across BNSSG.

To work collaboratively with system partners to develop a more standardised and equitable model of care for the provision of psychological therapies/ interventions, including expansion of supervision capacity. In particular you will focus on AWP provision across the BNSSG division.

To provide professional leadership to the Divisional Therapies Services, ensuring that everyone receives support, supervision, annual appraisals and a development plan which ensures on-going service development that fits the needs and priorities of each sector. To work with the Clinical Director, locality Clinical Leads and Heads of Therapy to ensure good governance of these services.

To strategically lead the planning and development of BNSSG Therapy Services working with other senior managers and Clinicians to ensure that these services meet the ambitions of the 10 year plan.

To work with system partners to ensure a whole system approach to the provision of therapeutic interventions, training, supervision, clinical outcomes and service evaluation.

To liaise with the Clinical Director, Division and Locality Managers/ Leads to ensure that an appropriate range of services and interventions are provided by psychological therapists within community teams and inpatient services, including IAPT.

To take a lead role in service/business development and performance and clinical outcome monitoring of therapy services across BSNSSG. This includes horizon scanning for new service development opportunities which support the Divisional Business Plan, especially those working with system partners and Primary Care.

To identify gaps in service provision and also to seek opportunities for the development of Therapy Services in the BNSSG Division within defined frameworks.

To lead the redesign of therapy services across BNSSG division and work with the locality managers and leaders to redesign services promoting the development of services in line with national guidance. This includes ensuring that therapy services are integrated across care pathways so that interventions can be provided where the person is in their care.

To be a source of clinical expertise to managers, professional colleagues and leaders within the Trust and across the BNSSG system on both public and internal matters.

To deal with complaints and disciplinary matters in liaison with other managers and professional leads both within and outside of Therapies, especially those of a particularly complex nature.

To support the negotiation of innovative, integrated ways of working with system partners to ensure service developments in the area of therapies are driven by population need.

To convene and chair regular therapy meetings in the Division and across the BNSSG System to improve integration, monitor performance and outcome measures, share learning from experience and coordinate integrated approaches to quality improvement.

To establish a framework for effective management of therapy staff in the Division.

To ensure that Trust Health and Safety Regulations are adopted within the Therapy Services.

To identify appropriate staffing levels and skill mix for Psychological Therapies, drawing on advice from relevant colleagues as required and promoting innovation.

To promote the Trust in professional networks and to ensure that other Therapy staff do likewise in specific situations relevant to their posts and responsibilities.

To manage senior clinical staff in divisional roles.

To participate in the Senior Out of Hours on call Rota.

CLINICAL (Note therapy covers Psychology, CBT/ IAPT, Arts Psychotherapy , Psychotherapy, Family Therapy Occupational Therapy, Physiotherapy, Dietetics )

To provide a highly developed, evidence based clinical care comprising assessment, formulation and therapy, consultation and teaching and supervision.

To formulate plans for the treatment and/or management of a client's mental health problems based upon an appropriate conceptual framework, and employing methods based upon evidence of efficacy, across the full range of care settings.

To be responsible for implementing a range of therapeutic interventions for individuals, carers, families and groups, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses.

To make highly skilled evaluations and decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.

To be responsible for ensuring that all members of the therapy services have access to a psychologically based framework for the understanding and care of clients of the service, through the provision of advice and consultation and the dissemination of expert knowledge, research and theory.

To communicate in a highly skilled and sensitive manner, complex information concerning the assessment, formulation and treatment plans of clients under their care to clients, carers, relatives and other staff and respond appropriately in situations where there is hostility or a highly charged emotional atmosphere.

To receive appropriate Clinical and Caseload supervision for all aspects of clinical work.

To fully implement the Integrated Care Programme Approach in all aspects of clinical work.

To carry a small highly complex caseload.

PROFESSIONAL

To fully observe relevant Professional Practice Guidelines.

To work with Professional Leads to maintain and further develop high standards of practice, through co-operative work and peer supervision with other Therapy staff within and outside the Trust.

To be aware of and adhere to Trust policies and procedures.

CLINICAL AND PRACTICE GOVERNANCE

To support the AWP Head of Psychological Therapies/ the AHP Lead in the development and implementation of effective Clinical Governance across the Therapy Services.

To participate in Quality and Clinical Governance processes in the Division and across the Trust.

To lead and assure on the delivery of effective, evidence-based therapy and therapeutic interventions (e.g. as recommended by NICE) across services in the division and across the BSW system.

TRAINING AND STAFF DEVELOPMENT

To provide advanced training for specialist practitioners within the Trust and to related agencies where agreed.

To promote the Trust by developing a specialist profile through publications, national and international conference presentations and the provision of specialist training to various groups nationally.

With the, Professional leads, Managers and the Learning & Development Team, to ensure a training plan is in place to meet the needs of Therapy staff and others including system partners.

To work with the professional lead to ensure that all psychological therapists in the Area have an on-going training plan with annual appraisals based on the KSF.

To agree a plan for personal development with the SBU Head of Psychological Therapies and professional lead and participate in an Annual Review.

To support the development of training and supervision mechanisms to train a range of other professional groups in the delivery of psychological interventions as dictated by the SBU redesign project.

RESEARCH AND DEVELOPMENT

To support, facilitate and supervise R&D activities by Therapy staff.

To undertake research in topic areas relevant to the work of the service and to initiate and implement project management, including complex audit and service evaluation, with colleagues within and across the service to help develop and improve services to service users and their families.

To work with the R&D department to promote opportunities for participation in research activities on behalf of the Division.

INFORMATION TECHNOLOGY AND RESOURCES

To use IT equipment to delivery services, prepare reports, for teaching presentations, to record activity data and for the analysis of data from research and audit.

To maintain skills in IT, updating where necessary, in order to carry out the tasks in 2 above effectively.

COMMUNICATIONS AND KEY WORKING RELATIONSHIPS

To be responsible for establishing good working relationships and communications with Therapy staff, staff from other professions, and other agencies.

To establish effective working relationships in the Area and across the Division

Divisional Directors and the Operations Directorate

Locality Managers, Clinical Leads and Therapy Managers

All relevant partners in the BNSSG ICA/ICSs and Local Authorities

Users/Carers Representatives

Police, Probation Service

Corporate Trust Services: NQD, Medical Directorate, HR, Finance, etc

Person Specification

Education & Qualification

Essential

• Post Graduate Doctorate in Clinical/Counselling Psychology or equivalent qualification for UKCP registered Psychotherapy
• Registration with the Health Care Professions' Council as a Clinical/Counselling Psychologist or UKCP as a Psychotherapist.
• Evidence of CPD through specialist training or a combination of specialist short courses, and an evidenced portfolio of extensive supervised clinical practice.

Desirable

• Formal training in leadership skills and/or management.
• PhD or equivalent Research Doctorate in a clinically related area

Skills and Abilities

Essential

• Significant experience of leading a Psychological Service at a senior level
• Current Board/Sub Board level leadership in a health care environment in a Clinical Directorate.
• Experience of leading and implementing significant strategic change projects at corporate levels including across organisations
• Experience and involvement in clinical research, experience of leading and initiating research programmes.
• Significant record of publishing original research and/or service evaluation in peer reviewed journals and/or contributing to national/professional policy development.
• Significant supervised clinical experience working as a highly specialist clinical psychologist.
• Experience of professional management of qualified and pre-qualified clinical psychologists and/or multi-professional management within a relevant specialty.
• Extensive experience of working with AHP colleagues and an awareness of key strategic and clinical issues for them
• Demonstrated ability to attain grants for service development and/or research
• Able to negotiate and influence at organisational level and externally with a range of stakeholders.
• Evidence of continuing professional development
• Knowledge and understanding of the wider professional, legal, service and political context as relevant to clinical practice, professional management and workforce development

Desirable

• Experience in the education agenda for Clinical Psychologists, IAPT staff and non medical psychotherapists
• Experience of the application of psychological therapies in different context

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Lane

Bristol

BS4 5BJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Received and transferred and trace all notes into and out of the ward

Person Specification

Essential & Desireable

Essential

• oPrevious reception or customer facing experience in a healthcare or public setting
• oClerical/administration experience including filing and/or reception
• oExcellent/professional telephone/ reception manner
• oFlexible approach to duties
• oAble to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• oAble to communicate clearly and act quickly in emergency
• oGood IT skills including Microsoft packages
• oTidy and methodical working practice
• oAttention to detail
• oAbility to work effectively in a busy team, adjust to change and motivate others
• oAbility to work independently and as part of a team take instructions from nurse in charge
• oConfidence to handle difficult conversations with patients, relatives and carers

Desirable

• oPrevious NHS experience
• oTo have a basic understanding of medical terminology
• oIT skills/ Transcribing from dictations desirable only

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

A606 Preoperative Assessment Dept, Bristol Royal Infirmary

Upper Maudlin Street

Bristol

BS2 8HW

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide professional and clinical leadership within a specialist Occupational Therapy service, delivering highly specialist assessment, intervention and rehabilitation for adult patients with complex needs. Work autonomously as an advanced practitioner, managing a complex caseload and providing expert clinical advice to occupational therapy colleagues, multidisciplinary team members and external agencies. Lead service development and quality improvement initiatives, provide professional supervision, and undertake line management responsibilities, ensuring the delivery of high-quality, evidencebased care aligned with Trust objectives and professional standards.

Person Specification

Education/Training/Qual

Essential

• Degree in Occupational Therapy (or equivalent)
• HCPC Registration
• Student Educator Qualification

Desirable

• Post Graduate Training/CPD relevant to specialty
• Basic management/leadership training

Work Experience

Essential

• Post registration specialty experience
• Experience within relevant clinical specialty

Desirable

• Experience of research or audit
• Experience of staff recruitment, induction or line management

Knowledge/Skills/Abilities

Essential

• Knowledge of OT process within specialty evidenced by CPD record
• Written communication skills
• Ability to develop others through training and supervision

Desirable

• Splinting skills

Personal Qualities

Desirable

• Membership of RCOT
• Membership of specialist community of practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Highly Specialist EPMA Pharmacist

This role focuses on Electronic Prescribing and Medicines Administration (EPMA) development, optimisation and clinical transformation. You will lead the ongoing development of the SHOU EPMA system, ensuring it supports safe, efficient and effective prescribing and medicines administration.

Working closely with colleagues across pharmacy, digital services, system suppliers and clinical teams, you will use your clinical expertise to shape system design, improve workflows and support large-scale digital change.

Key responsibilities include:

• Leading development, optimisation and maintenance of the EPMA system.
• Configuring and validating prescribing and clinical decision-support functionality.
• Analysing and redesigning clinical workflows.
• Supporting implementation, testing and deployment of digital solutions.
• Providing specialist clinical input into digital transformation projects.
• Leading service improvement and clinical transformation initiatives.
• Supervising and developing pharmacists, technicians and trainees.
• Maintaining a clinical pharmacy role while supporting digital transformation

2. Highly Specialist Digital Pharmacist Clinical Safety & Medicines Governance

This role focuses on digital clinical safety, medicines governance and risk management. Working collaboratively across pharmacy, digital services and clinical teams, you will lead the safe governance of medication-related digital systems and ensure patient safety remains at the centre of digital transformation.

You will act as a Clinical Safety Officer, support compliance with national clinical safety standards, lead risk management activities and contribute to the development of safe, effective digital medicines systems.

Key responsibilities include:

• Leading clinical safety and governance for digital medicines systems.
• Acting as Clinical Safety Officer for medication-related systems.
• Managing clinical risk assessments, hazard logs and safety documentation.
• Leading learning from digital and medication-related incidents.
• Supporting medicines safety initiatives and digital transformation programmes.
• Providing expert advice on medicines governance, patient safety and clinical risk management.
• Delivering training and development for pharmacy and multidisciplinary teams.
• Maintaining a clinical pharmacy role alongside governance responsibilities.

See the job descriptions and person specifications for both roles for further details.

When applying please state in you Supporting Information if you are applying for one or both roles. Interviews for both posts will be undertaken at the same time.

Person Specification

1. Education and qualifications

Essential

• Current registration with the GPhC (A)
• Degree in Pharmacy (4-year programme leading to MPharm, BPharm or BSc [Pharmacy]) or equivalent experience (A)
• Evidence of up-to-date continuing professional development (A)
• Postgraduate Clinical Pharmacy Diploma or equivalent (A)

Desirable

• Qualified Independent Prescriber (A)

2. Education and qualifications

Essential

• GPhC registered Pharmacist (A)
• Clinical experience to Master's level (A/I)
• NHS Digital clinical safety training at Essentials & Intermediate level, or equivalent (A/I) - postholder expected to undertake within one month of appointment
• NHS Digital clinical safety training at Practitioner level, or equivalent (A/I) - postholder expected to undertake within 2-12 months of appointment

Desirable

• Formal human factors training (A/I)
• Formal leadership and management qualification (A/I)

1. Knowledge, skills and abilities

Essential

• In-depth clinical process knowledge, underpinned by the use of IT systems across the Trust (A/I)
• Ability to manage the investigation, analysis and design of current and future clinical processes and workflows (A/I)
• High level influencing skills: able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes (A/I)
• Ability to assess complex processes and structure re-design plans in a logical and organised manner (A/I)
• Information skills: able to critique and interpret information, based on an understanding of clinical and information processes, and analytical skills (A/I)
• Ability to build relationships in clinical and non-clinical areas within the organisation, across the local NHS community and to external organisations, including IT suppliers (A/I)
• Ability to manage the relationship between IM&T and clinical stakeholders to ensure full project engagement and commitment (A/I)
• Resilient: able to cope with difficult interpersonal situations, competing demands and tight timescales (A/I)
• Excellent communication skills: able to express complicated, multi-stranded concepts in an accessible way, both verbally and in writing and in a multi-professional environment (A/I)
• High level presentation skills: able to confidently present information publicly using a variety of media in different settings, in both 1:1 settings and to large gatherings of clinical professionals (A/I)
• Technical skills: competent in the use of ICT (A/I)

2. Knowledge, skills and abilities

Essential

• Knowledge of DCB0160 and DCB0129 standards (A/I)
• Experience of systems analysis, design, development, testing, release, support and maintenance (A/I)
• In-depth knowledge of clinical pharmacy, prescribing practice and clinical workflows (A/I)
• Extensive knowledge of human factors and their contribution to and control in the context of patient harm (A/I)
• Knowledge of measures that can be effectively applied to reduce associated risk (A/I)
• Ability to facilitate consensus between involved stakeholders (A/I)
• Strong project management skills (A/I)
• Excellent management, communication and interpersonal skills (A/I)
• Ability to demonstrate discretion and diplomacy (A/I)
• Critical appraisal and logical reasoning (A/I)
• Problem-solving skills (A/I)
• Demonstrates good analytical and reflective skills (A/I)
• Well-developed concentration skills utilised over long periods of time throughout the working day in managing complex issues (A/I)

1. Experience

Essential

• Significant experience in clinical practice (A/I)
• Experience of successful hands-on delivery and management of complex service improvement / clinical transformation work within and across divisions (A/I
• Significant experience of clinical processes and workflows and an understanding of how IT systems interact with the clinical environment across the Trust (A/I)
• Extensive experience and knowledge with the management of patient pathways in a clinical setting (A/I)
• Experience of transformation and change projects within an acute Trust (A/I)
• Understanding of NHS standards, guidelines and clinical best practice (A/I)
• Experience in dealing with senior clinical staff and an ability to gain clinical confidence in implementing change (A/I)
• Proven ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi-professional environment (A/I)

Desirable

• Experience and knowledge of project management processes (A/I)

2. Experience

Desirable

• Experience of undertaking complex investigations (A/I)
• Experience of project management and managing change (A/I)
• Experience of quality improvement techniques and practice (A/I)

1. Personal qualities

Essential

• Excellent motivation to encourage collaborative working across departments where there may be resistance to change, and ability to use informed persuasion to influence others (A/I)
• Excellent communicator both orally and in writing (A/I)
• Successful influencer and negotiator (A/I)
• Ability to generate enthusiasm and commitment in others (A/I)
• Confidence and self-motivation (A/I)
• Credible in a multi-professional environment (A/I)

2. Personal qualities

Essential

• Ability to work with a high degree of autonomy and within a team (A/I)
• Self-motivated (A/I)
• Attention to detail with a thorough and systematic approach to tasks and high standards of accuracy and execution (A/I)
• An understanding and commitment to equality, diversity, inclusion and equity (A/I)
• Polite, professional and friendly approach and commitment to uphold the organisation's values and behaviours at all times (A/I)
• Prepared to be adaptable and flexible where and when required (A/I)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol NHS Foundation Trust Southmead Hospital

Southmead Road

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To undertake the role of care/recovery coordinator for an allocated caseload of service users organising and participating in the ongoing assessment, planning delivering and review of care to meet identified physical and mental health social care and wellbeing needs
• Organising and participating in defined assessment methods/activities
• Arranging CPA meetings in line with trust policy
• Developing and reviewing appropriate care plans identifying and organising other resources as appropriate
• Providing defined interventions/ activities as part of the care plan
• Completing relevant paper and electronic documentation in line with the care coordinator role
• Plan and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans
• Preparing for and delivering defined self-help groups
• Therapeutic activities to improve and individuals coping skills eg, improving sleep, anger, anxiety, stress management, assertiveness or relaxation
• Therapeutic activities to improve an individuals physical health such as exercise programmes, diet or nutritional planning
• Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed personal recovery plans
• Emotional support to individual focusing on motivation and encouragement
• Information and advice to maintain good physical health by encouraging a good diet and exercise
• Information on rights under the mental health act.
• To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their personal recovery plan and relapse prevention strategies
• To undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services
• Organise and participate in the development of risk assessments and crisis management plans, rapid access plans, within the appropriate framework, ensuring that when trigger points are reached these are reported appropriately to a registered practitioner, and that immediate or direct action is taken in line with these, or in the event of a crisis
• Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship
• Promote the rights of individual by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action
• Promoting independence and increasing confidence by providing appropriate self help materials, information about available resources/services, facilitating identified group work and educational workshops
• Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures

IMPORTANT INFORMATION, PLEASE READ:All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

• Proof of right to work documentation
• Proof of ID, needs to include 1 photographic ID
• Proof of address documentation
• Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en)

Person Specification

Qualifications

Essential

• NVQ Level 3 completed in a mental health setting or equivalent qualification

Experience

Essential

• Relevant experience of working in any health, social care setting or any related voluntary organisation.
• Demonstrates a clear understanding of recovery principles and the role of secondary mental health services in the delivery of care.
• Able to demonstrate some awareness of theories underpinning health and social care.
• Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a persons rights under the MHA , CPA Mental Capacity Act.

Desirable

• Prison or secure environment experience

Skills

Essential

• Good communication and an ability to form positive relationships with patients, carers and other professionals.
• Developed IT literacy with an understanding of Microsoft office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Bristol

Bristol

BS7 8PS

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Fetal Cardiac and Paediatric Cardiac Physiology Service Manager is a senior leadership position within the Congenital Cardiac Service, responsible for providing expert professional influence across a highly specialised clinical environment. The postholder will act as a visible ambassador for Healthcare Science, championing the role of cardiac physiology within multidisciplinary care and ensuring that the profession contributes effectively to organisational priorities, service innovation and improved patient outcomes. They will provide expert advice to senior leaders and clinicians, supporting strategic decision-making and helping to shape the future direction of congenital cardiac services across the region.

The role requires the ability to influence across organisational and professional boundaries, building strong relationships with regional partners, educational institutions, professional bodies and healthcare networks. The postholder will help create opportunities for collaboration, knowledge sharing and the adoption of best practice, ensuring the service remains at the forefront of healthcare science developments. As a recognised senior professional leader, they will promote a culture that values inclusion, innovation, professional excellence and continuous learning, while supporting the wider advancement of cardiac physiology and specialised children's services.

The postholder will represent the service and profession at local, regional and national forums, contributing to strategic discussions that influence the development of congenital cardiac pathways, healthcare science practice and specialist service provision. They will foster productive partnerships with healthcare providers, academic organisations and professional networks to support collaborative working, research opportunities, innovation and the dissemination of best practice across the wider healthcare system.

They will provide expert professional advice on emerging developments in cardiac physiology, healthcare science and specialised paediatric care, ensuring that national policy, research findings and professional standards are considered within future service planning. The postholder will also promote the contribution of Healthcare Science within the organisation, supporting professional visibility, career development and the continued advancement of the specialty while ensuring that patient and family perspectives remain central to future developments.

Person Specification

Education and Qualifications

Essential

• Cardiac Clinical Physiology Degree, or other relevant and equivalent
• ASCT/MSCT or equivalent qualification
• Higher academic qualification (MSc) or equivalent evidence of relevant qualifications/experience in appropriate cardiac physiology subspecialisms (e.g. BSE, HRUK, IBHRE, Euro Echo)
• RCCP registration (or be able to evidence the process of registering) or hold equivalent professional registration/accreditation
• Awareness of Modernisation of Scientific Careers (MSC) and associated training
• Work towards completing STP and HSST level programmes/ or working towards HCPC for state registration

Knowledge and Experience

Essential

• Significant senior experience of service operational management
• Proven ability to manage development/planning within a department or team
• Experience in paediatric congenital heart disease
• Demonstrable experience of managing, supporting and developing staff
• Clear awareness of clinical governance
• Knowledge of Modernising Scientific Careers training programmes and opportunities for integrated staff development with other healthcare scientific specialisms

Skills, communication and abilities

Essential

• Demonstrable leadership skills
• Excellent organisational skills
• Ability to prioritise in a complex and fast moving environment
• Proven strategic thinking with the ability to implement major service changes
• Able to establish strong working relationships with colleagues of different disciplines, management and other healthcare scientists
• High level communication skills with patients, staff and divisional management as required to fulfil the duties of the post
• Ability to train other staff and manage a programme of in service training across a team
• Ability to cope with sensitively and supportively with emotional or distressing situations
• Clear and precise written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol Royal Hospital for Children

20 Upper Maudlin Street

Bristol

BS2 8DJ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full job description is attached which lists all the main duties of the role and working environment. You can also find the person specification within the Job Description

Person Specification

Essential Criteria

Essential

• Qualifications in JD

Desirable

• Years of Experience

Skills

Essential

• Advanced specialist Skills

Desirable

• Effective communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital, Brunel Building

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the detailed job description and person specification which is an attached document and can be viewed separately.

Person Specification

Education and qualifications

Essential

• 5 GCSEs or equivalent, grade A - C, including English, Mathematics and Science
• NVQ Level 3 or three A-levels at grades A*- C including a science subject

Desirable

• BSc in a relevant degree

Knowledge, skills and abilities

Essential

• Ability to work under pressure and manage multiple conflicting tasks
• Proven competence in performing detailed scientific/technical work
• Ability to problem solve and undertake scientific measurements to documented quality standards
• Ability to work in line with Trust values at all times
• Confident use of computers, including Microsoft Office and relevant clinical or departmental systems
• Knowledge of lung function investigations

Experience

Essential

• Experience of working with the general public, including patients and relatives in sensitive situations
• Experience of working in a clinical environment in the NHS
• Experience of working with children

Desirable

• Experience of performing spirometry
• Experience of performing sleep studies
• Experience of working within a multidisciplinary team
• Experience of working in a respiratory and/or sleep physiology service

Personal qualities

Essential

• Desire to pursue a career in respiratory or sleep physiology
• Excellent interpersonal and communication skills
• Excellent attention to detail
• Ability to work autonomously, recognising limitations and seeking advice where appropriate
• Innovative, willing to participate in practice and policy changes, and excellent ability to work well within a team
• Able to participate in frequent light to moderate physical effort and able to deal with exposure to bodily fluids such as urine or sputum

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol Royal Hospital for Children

Upper Maudlin Street

Bristol

BS2 8BJ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the Band 4 and Band 5 job descriptions as attached.

Person Specification

Knowledge and Experience

Essential

• Previous clinical trial co-ordination related exposure
• Familiarity and/or previous experience of medical terminology

Desirable

• Previous NHS administration experience in oncology and/or haematology
• Previous research experience

Skills and Abilities

Essential

• Good (standard) keyboard skills
• Ability to use Microsoft office suite (Word, Excel, PowerPoint, Outlook, Access, SharePoint)

Desirable

• Ability to handle pipettes/sample handling

Qualifications and Training

Essential

• Good standard of general education e.g. Maths and English
• Degree or similar health related qualification or equivalent range of experience within the role

Desirable

• Current GCP certificate

Aptitudes

Essential

• Ability to work calmly and effectively under pressure
• Ability to communicate effectively and deal tactfully with people
• Excellent organisational skills
• Use initiative and be innovative within the scope of the role
• To be able to prioritise workload
• Excellent accuracy and attention to detail
• Ability to work within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol Haematology and Oncology Centre

Horfield Road

Bristol

BS2 8ED

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Bristol

Avon

BS31 1AF

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

1. To undertake the role of recovery coordinator for an allocated caseload of service users, organising and participating in the ongoing assessment, planning, delivery and review of care to meet identified physical, mental health, social care and well being needs. This may include:Explaining the role of care coordinator;Developing and reviewing Personal Wellbeing Plans and organising reviews where appropriate.Organising and participating in defined assessment methods/activities;Identifying other resources and signposting/referring service users to support from other 3rd sector/voluntary and community organisations.Completing relevant paper and electronic documentation in line with the care coordinator role, such as completing Rio progress notes, Safety Assessments and sending letters to the service user and GP when there is a change in care pathway e.g. MOAT ending, or a piece of defined work starting. 2. Planning and undertaking defined interventions and treatments to enable the individual to meet and develop their wellbeing needs in line with the PWP. This might include;Preparing for and facilitating wellbeing groups such as an art group, Coping with Hope group, Nature Connections group or sleep sessions.Therapeutic activities to improve coping skills e.g. anger, anxiety, stress management, grounding or relaxation.Therapeutic activities to improve physical health such as exercise programmes, diet or nutrition planning.3. Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed PWPs. This might include helping individuals to:Access appropriate and safe housing or make a request to remain living in the BNSSG area.Complete forms or letters e.g. around housing benefits, employment or education, particularly after LTR confirmed. Understand how to access health care.The role will include providing:Emotional support, focusing on motivation and encouragement;Information and advice around maintaining good physical health and diet;Information on rights under the Mental Health Act;Signing-posting to support around Immigration.4. Effectively build hope by developing relationships that acknowledge the personal journey of each person. Helping to focus on a persons strengths and aspirations to allow the creation of meaningful PWPs.5. To communicate effectively with a wide range of people in order to build and sustain effective and positive relationships with individuals, and carers, team members and other agencies. This will include working with translation and interpreting services.6. To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their PWP. Discussions should include planning for a periodswhen a persons mental health may be deteriorating - this may involve working with Safeguarding.7. Where indicated to undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services.8. Organise and participate in the development of risk assessments and crisis management plans.Making sure that when trigger points are reached these are reported appropriately to a registered practitioner within the service, and that immediate or direct action is taken in line with Safety plans.9. Respond to the needs of individuals with sensitivity with regards to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.10. Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.11. To be responsible for maintaining own caseload on a day-to-day basis, ensuring that time is prioritised effectively and using supervision to manage caseload and help to prioritise workload. 12. Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglect or harm to themselves, or at risk from others, and by participating inprocesses with other agencies to keep the individual safe.13. Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities.14. Monitor and maintain health, safety and security of self and others, taking appropriate action where required.15. Maintain accurate, confidential records of patient activity by noting these in RIO progress notes. Communicate effectively with colleagues in other services around any changes in care e.g. joining and leaving a MOAT group, starting a specific intervention or being discharged.16. Report and record activity as agreed and within agreed timeframes.

Person Specification

Qualifications/Experience/Skills

Essential

• NVQ Level 3 completed in a mental health setting or City & Guilds Certificate in Community Mental Health, or able to demonstrate an equivalent and relevant level of knowledge and experience of working in any health, social care, or any related voluntary organisation setting.
• Able to demonstrate some awareness of theories underpinning health and social care.
• Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a person's rights under the MHA, CPA Mental Capacity Act.
• Demonstrates a good understanding of recovery principles and the role of secondary mental health services in the delivery of care
• Should have the ability to form and sustain a working relationship with service users and carers, demonstrating an understanding of when a more assertive approach might be needed.
• Demonstrate well-developed listening skills and effective verbal communication skills, such as being able to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone.

Desirable

• Experience of mental health services, as a user, carer, volunteer or worker.
• Experience of the asylum system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Gloucester House, Southmead Hospital

Westbury-on-Trym, Bristol

Bristol

BS10 5NB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The job duties include, but are not exclusive to:

• Deliver diabetes related care (where suitable training has been undertaking), or demonstrate a desire to undertake relevant training including in diabetes, COPD, and asthma
• Carry out general observations and offering tailored lifestyle advice for various health checks and initiatives. Including health promotion and motivational interviewing
• Manage wound care, including acute, chronic, and post-operative wounds. Assessing for infection and promoting wound healing, including ulcer care
• Provide routine, childhood and seasonal immunisations as required
• Travel advice and vaccinations
• Perform cytology and female health care
• Ability to recognise and manage anaphylaxis or cardiac arrest situation in line with current UK guidelines.

Ready to join us...

If you are looking for a rewarding role and becoming part of a great team of people, then please apply.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Person Specification

Experience

Essential

• Experience of working accordance with the UKCC Code of Professional Conduct and The Scope of Professional Practice;
• Demonstrable experience of working as part of a team;
• Demonstrable experience of working in partnership with other agencies

Desirable

• Experience of using EMIS Web;
• Experience of Primary Care;
• Experience of General Practice

Qualifications

Essential

• Registered General Nurse;
• Full NMC Registration;
• Specific training in Primary Care Nursing;
• Diabetes diploma or equivalent;
• Demonstrable commitment to professional development;
• Willingness to undertake further training to fulfil the post;
• Treatment room experience;
• Chronic disease management

Desirable

• Asthma diploma or equivalent;
• COPD diploma or equivalent

Skills and Abilities

Essential

• Excellent clinical skills;
• Excellent communication skills;
• Excellent interpersonal skills;
• Good personal organisation;
• Good keyboard and computer skills

Desirable

• Ability to use Microsoft Outlook;
• Ability to use MS Word and Excel;
• Ability to learn new software

Personal Qualities & Attributes

Essential

• Ability to demonstrate enthusiasm to developing nursing skills;
• An understanding, acceptance and adherence to the need for strict confidentiality;
• Commitment to ensuring equity of access to health care for all;
• Ability to use own judgement, resourcefulness and common sense;
• Ability to work without direct supervision and determine own workload priorities;
• Ability to work as part of an integrated multi-skilled team;
• Pleasant and articulate;
• Able to work under pressure;
• Able to work in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Downend Health Group

Address

The Willow Surgery

Hill House Road, Downend

Bristol

BS16 5FJ

United Kingdom

Employer's website

https://www.downendhealthgroup.com (Opens in a new tab)

Job description

Job responsibilities

Communication and Working Relationships:

To communicate in a skilled and respectful manner with clients, families and carers who may have specific difficulties in understanding and/or communicating and who may be distressed/present with complex behaviour.

To participate in clinical and core group meetings and to work collaboratively with other colleagues in the multi-disciplinary team.

To maintain appropriate professional boundaries whilst recognising abilities and limitations of own competence.

To communicate complex and sensitive condition related information concerning the assessment, treatment and risk factors in relation to a range of mental and physical health difficulties.

To always establish and maintain clear and professional relationships with others.

To liaise and work collaboratively with a range of other professionals in statutory and non-statutory organisations agencies.

Provide a high standard of written and verbal communication that is clear and in line with Trust documentation standards.

Analysis and Judgement:

Recognise own clinical competencies, knowledge base and experience, and ensure that you practice within this, acting as a positive role model, and seek support as required.

To make informed and well-reasoned decisions, recognising when to seek further advice from a registered practitioner.

Undertake observation, data gathering and risk assessments to determine the appropriate course of action, which has taken into consideration a range of possible options. Where necessary, ensure that consultation with senior colleagues is undertaken.

Recognise and take action to deal with any situations which may provide a conflict of interest.

Planning and organisation:

To organise, plan and prioritise own workload under guidance of a registered practitioner.

To provide evidence-based advice, guidance and consultancy to service users, family members, carers and professionals within standard protocols.

Planning, co-ordination and review of services including active reviews and reviews of placements as delegated by other registered practitioners.

Organise clinical meetings and ensure that interventions/services are planned in an integrated and co-ordinated manner to best support the service users/carers, this may include liaison with external agencies.

Patient/Client Care, Treatment and Therapy:

To always promote and uphold the privacy, dignity, rights, health and wellbeing of service users and their care givers including adherence to the Mental Capacity Act code of practice.

Deliver specific care packages including assessing, planning, intervention and evaluation according to the Trusts standard protocols and maintain accountability for own actions within the delivery of this care.

To comply with Trust policies and procedures and the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England.

To implement a range of assessments and interventions relevant to people with learning disabilities and autistic people, consistent with a strength based, recovery approach and positive behaviour support planning to enable the individual and their Carers to be held central to their care and their involvement proactively encouraged.

To support and advocate for patients enabling their active contribution to the Your Team Your Conversation Your Plan approach.

Provide evidence based clinical advice in relation to the individuals in the care of the team.

Ensure that appropriate action is taken for safeguarding adults and children under the guidance of a registered practitioner.

Under the direction of and upon successful completion of any required additional training, can assist (in accordance with NMC delegated authority guidance) a registered nurse to ensure that recommended physical health and other monitoring requirements of mental health medication (in line with relevant trust policy, standards and guidelines) is completed, recorded and if necessary escalated for further action.

Under the direction of and upon successful completion of any required additional training, can assist (in accordance with NMC delegated authority guidance) a registered nurse and/or the individual in the administration of certain topical and oral medicines as per an individuals care and treatment plan e.g. creams, eye drops, inhalers, assist in observing successful administration of medicines being administered covertly.

Maintain up to date clinical records in a timely and accurate manner in accordance with Trust policy.

Policy Implementation:

To follow Trust policy guidance in relation to your team and role and to comment on proposed policy changes and service developments.

Actively embrace change, respond positively to new priorities and challenges and look for opportunities for service development and improvement.

To contribute to service development activities as required by line management to improve the quality of care offered by the team.

To contribute to any relevant Research and Development activities as undertaken within the team.

Finance, Equipment and Resources:

Responsible for the safe use of any relevant equipment/resources in line with Trust Policy.

Responsibility for the handling of monies, medication and individuals valuables if deemed necessary under the indirect supervision of a registered practitioner.

Responsible for the ordering of supplies/equipment as necessary under the indirect supervision of a registered practitioner.

For more details please see attached Job Description.

Person Specification

Education and Qualification

Essential

• GCSE in Math's and English (Grade C or above) or Level 2 Key Skills/Functional Skills in Math's and English.
• Level 3 QCF in Health and Social Care or equivalent qualification.

Desirable

• Foundation Degree in Health and Social Care or qualification to diploma level or equivalent.

Experience and Knowledge

Essential

• Knowledge and experience of learning disabilities and good practice in terms of supporting and working with people with Learning Disabilities and or autism and their Carers.
• Knowledge and experience of a range of Mental Health presentations and associated medications for people with a Learning Disability and or autism.
• Previous experience working with patients with Learning Disabilities and or autism that present with complex behaviours used to communicate their distress.
• Basic IT skills.

Desirable

• Experience working with patients with autism and mental health diagnoses.
• Awareness of the Code of conduct for Health Care Support Workers /Adult Social Care Workers in England.

Skills and Abilities

Essential

• Excellent verbal, nonverbal and written communication skills.
• Able to work in a team effectively and collaboratively.
• Organisation and time management skills.
• Able to travel and work across the area covered by the trust as requested by Line Manager.
• Access to transport

Desirable

• Ability to use a variety of Communication systems.

Other

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
• Ability to accept and use supervision appropriately and effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Manor Road

Bristol

BS16 2EW

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Liaise with a wide range of stakeholders, both internal to the organisation and external, including:

Medical Staff.

Multidisciplinary Teams (outreach or Inpatient).

Services Users and Carers.

Health and Social Care teams.

Third sector/voluntary agencies.

Community groups and local authority provision.

Other statutory agencies e.g. Police, Ministry of Justice etc.

Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient inquires, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc.

Manage the organisation of key meetings including business meetings and conferences, grievance hearings etc. and compile and prepare agendas and supporting papers for meetings.

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the RiO system.

Interpret and advise on data and office management functions and implement relevant procedures.

Consider line management issues and decide on a course of action to be taken.

Day to Day line management of Clinical Services Administrators as required:

Carry out supervision sessions on a monthly basis.

Undertake appraisals.

Provide immediate guidance and assistance in problem solving.

Agree/monitor absences in regard to annual leave, flexi time, sickness.

Workload management.

Prepare and present reports and a range of complex information in a range of formats including the production of scorecards, KPIs, performance reports and ad-hoc reports.

Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for appointments, meetings and projects etc. and for outstanding work that has been requested by a certain deadline.

Take and distribute formal minutes as necessary.

Authorised signatory for small payments, timesheets.

Set up and manage effective office.

Management/filing systems to support the service delivery.

May need to arrange rotas/staff cover.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

See Job Description for full details

Person Specification

qualification

Essential

• NVQ 3 in Team Leader/Supervisor or similar relevant qualification or Equivalent competence acquired by experience and willingness to undertake NVQ 3 Team Leader/Supervisor qualification under the Trust Apprenticeship Scheme

experince and knowledge

Essential

• Knowledge of the full range of routine and non-routine admin and secretarial procedures
• Excellent computer and IT skills to enable the production of reports and spread sheets.
• Experience of using specialist Intermediate theoretical knowledge of admin terminology and organisational procedures to enable problem solving etc.

Desirable

• Administration experience in a health/social care setting

Skills

Essential

• Excellent communications skills, both verbal and written
• Ability to take and convey clear messages
• Ability to prioritise and work to conflicting demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Barton Hill

43 Ducie Road

Bristol

BS5 0AX

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)