Job description

Job responsibilities

This role is often the first point of contact for patients, visitors and healthcare professionals, making it a vital part of delivering an excellent patient experience. As the friendly and professional face of the service, the Receptionist creates a welcoming environment, supports patients to access the right care at the right time, and helps ensure the smooth and efficient running of clinical services.

Working as part of a multidisciplinary team, the Receptionist plays a key role in coordinating appointments, managing enquiries, maintaining accurate patient records, and supporting both clinical and operational colleagues. The role requires excellent communication, organisational and customer service skills, alongside a commitment to confidentiality, patient safety, and high quality care.

The Receptionist contributes directly to the effectiveness of the service by helping maintain a safe, organised and responsive environment for patients and staff. Through their daily interactions, they promote a positive patient experience, identify and escalate concerns when necessary, and support the delivery of compassionate, efficient and patient-centred healthcare services.

Main Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Manage patient appointments using the scheduling system.
• Assist with administrative tasks as required by the clinical and administrative teams.
• Register patients and manage appointment books for various clinics.
• Answer telephone calls and respond to patient inquiries effectively.
• Maintain accurate and up-to-date patient records and documentation.
• Coordinate with clinical staff to ensure smooth patient flow and communication.
• Handle incoming and outgoing mail and correspondence.
• Ensure the reception area and clinical space is tidy and welcoming at all times.
• To receive and ensure all deliveries are signed for and signposted appropriately to relevant team members.
• To answer the main telephone enquiries line and manage enquiries and redirect calls to appropriate members of staff.
• To answer intercom enquiries from visitors at the front of the building, allowing them entry to the building.
• To complete daily checks within the clinical reception area and clinical rooms, reporting any issues to the operational team.
• To complete Health and Safety checks and update Teamnet with dates and reporting any issues to the operational team.
• To ensure rooms are fully stocked and report any shortages to the operational team.
• To ensure general waste and recycling bins are placed outside in readiness for scheduled collection days and support with the clinical waste collection.
• To observe patients, in the seating area to ensure the area is safe and immediately escalating concerns to Service Coordinator and clinician on site for any patient who you observe in the seating area that may have deteriorated.
• Identifying any security issues and notifying to the Service Coordinator and reporting as necessary i.e. Police (999) or 101 service. (e.g. hostile, aggressive and potentially intoxicated patients / members of the public)
• Identifying any safeguarding concerns and escalating to Service Coordinator
• To be approachable and when required provide support to patients, relatives and other Health Care Professions in a professional manner.

Person Specification

Experience

Essential

• Experience of working in a customer facing role.
• Experience of dealing with confidential and/or sensitive data

Desirable

• Experience of working in a GP practice
• Experience of EMIS web / Adastra systems

Skills

Essential

• Proficient in keyboard skills and IT
• Excellent communication skills
• Excellent telephone manner
• Good organisational skills
• Good listening skills
• Excellent customer service skills
• Ability to deal with customers in a polite, friendly and sensitive manner.
• Able to work well in a busy environment where interruptions are common place
• Good teamworking skills
• Ability to use initiative to solve problems that arise

Desirable

• Familiar with medical terminology

Qualifications

Essential

• GCSE maths and English or equivalent

Other Job Requirements

Essential

• Willing to provide sickness / holiday cover

Personal Qualities and Attributes

Essential

• Able to work as part of a team
• Courteous and friendly
• Able to work without close supervision
• Tactful and diplomatic
• Good timekeeper
• Able to use own initiative
• Conscientious

Experience

Essential

• Experience of working in a customer facing role
• Experience of dealing with confidential and/or sensitive data

Desirable

• Experience of EMIS web / Adastra systems
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taurus Healthcare Limited

Address

Taurus Healthcare

Nelson House

Whitecross Road

Hereford

Herefordshire

HR4 0DG

United Kingdom

Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Medical Director, on behalf of the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

• A suitably experienced post-holder will be expected to provide an appropriate clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.
• The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.
• The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital.
• The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.
• The post-holder will attend cross county and cross site meetings.
• To collaborate with colleagues to deliver a high quality, timely service and to work towards meeting the Trust's and departmental objectives.
• The post-holder will participate in the middle grade on call rota to ensure that both emergency and urgent services are provided out of normal hours, to be shared equally with colleagues in post.
• The Trust would expect a Specialty Doctor whilst undertaking non-resident on-call duties to attend the hospital site to review patients when clinically necessary. The Specialty Doctor on call must be prepared to attend willingly whenever requested to do so by a member of their medical and nursing team.

Person Specification

Personal Attributes

Essential

• Ability to work effectively as a team member
• Enquiring, critical approach to work
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
• Commitment to Continuing Medical Education
• Flexible approach to work duties
• Ability to work without supervision
• Reliable and supportive to other colleagues
• Ability to work antisocial hours

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively
• Ability to organise and manage outpatient priorities
• Experience of audit management and conducting clinical audit

Desirable

• Ability to use the evidence based and clinical audit to support decision making
• Completion of Good Clinical Practice (GCP) training
• Attendance at course on research methodology, statistics or evidence-based medicine.

Experience

Essential

• At least four years full-time or equivalent postgraduate training, at least two of which will be in the relevant specialty training programme, or as a FTSTA. Or equivalent experience and competencies of this specialist training
• Ability to offer expert clinical opinion on range of problems both emergency and elective within specialty
• Ability to take full and independent responsibility for clinical care of patients

Qualifications

Essential

• Eligible for full GMC Registration with a Licence to practise at the time of appointment
• MBBS or equivalent medical qualification.
• MROG degree.
• Registration of Menopause ATSM / SITM, or completion of accredited menopause course from BMS or IMS.

Desirable

• Higher degree
• Higher degree CESR, CCT
• Completion of Menopause ATSM, SITM.

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines.
• Experience of teaching clinical skills to undergraduates and postgraduates.

Desirable

• Ability to supervise postgraduate research

Other requirements

Essential

• An understanding of the current NHS environment, particularly in relation to reforms, initiatives and issues
• Able to meet the travel requirements of the job and return to the hospital within 30 minutes when undertaking non-resident on call duties

Research Experience

Essential

• Ability to apply research outcomes to clinical problems
• An awareness of current specialty specific developments and initiative

Desirable

• Publications in relevant peer- reviewed journals in the last 5 years
• Evidence of having undertaken original research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Acute Hospitals Nhs Trust

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

• Degree Level Qualification in Finance or Business related subject or equivalent professional qualification or experience
• Management Qualification or equivalent experience
• Evidence of commitment to continuous professional development

Desirable

• Health and Safety Qualification

Experience

Essential

• Experience of working at a senor management or professional level
• Significant experience of report writing and data analysis
• Experience of business planning and strategy
• Advanced decision making skills
• Experience of managing contracts
• Experience of performance monitoring and benchmarking

Desirable

• Track record of achieving objectives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

the Royal Shrewsbury Hospital

Mytton Oak Road

Shropshire

SY3 8XQ

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more details on this varied and unique post please see the attached job description and person specification.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• Possess a recognised typing qualification i.e. OCR or equivalent
• Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience

EXPERIENCE

Essential

• Experience of working in a similar role or discipline
• Experience of using in-house information systems
• Customer Service or call handling experience

Desirable

• Experience of working in the NHS
• Experience of using Switchboard systems
• Experience of using Clinical systems i.e. RiO

SKILLS, KNOWLEDGE & ABILITIES

Essential

• To have an understanding of a range of work procedures
• Good communication skills
• Ability to work on a diverse range of duties and tasks in a busy and challenging reception area
• Maintain accurate, accessible records both hard copies and computer based
• Ability to present concise and relevant information
• Knowledge of office procedures
• Ability to maintain information in a confidential and secure manner

Desirable

• Ability to progress a wide range of duties and demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St Georges Hospital

Corporation Street

Stafford

ST16 3SR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will provide assessments and interventions in the CAMHS Early Years (Camhs EY) Service to pre-school children meeting service criteria. This role will offer a service predominantly across the East (Lichfield, Tamworth and Burton) of the CAMHS Early Years service but will include working across the South Staffordshire area, as required.

The role will involve assessments leading to formulations of distress, development of care plans, the delivery of interventions to this population and use of Outcome Measures and Feedback Tools to evaluate service effectiveness, under clinical supervision.

The post will focus on addressing or alleviating the effects of young childrens emotional and behaviour problems and parent-child attachment difficulties. Interventions will include delivery of group parenting programmes. The post-holder will be expected to participate fully in the delivery of such programmes and to undertake training and supervision as required to support such delivery. The CAMHS EY service pays close attention to parent-child attachments. The post-holder will deliver interventions, as appropriate, to support child attachment.

The post-holder will be involved in the implementation of service evaluation, as required, in line with the CAMHS Outcomes Research Consortium (CORC) and CYP-IAPT developments.

The post holder will be required to work in clinic and community settings such as nurseries, schools and Family Hubs and with children and parents in their own homes. They will also be required to attend Team or Service meetings in Stafford/Burton.

Person Specification

Application form

Essential

• Specialist Community Public Health Nurse
• Registered Nurse/Midwife
• Experience within infant and childrens mental health
• Experience of safeguarding
• Experience of community working
• Experience of managing own caseload
• Experience of working in skill mix team

Desirable

• Experience of delivering parenting work
• Experience of delivering therapeutic interventions
• Experience of delivering supervision to skill mix in team

Role requirements

Essential

• Specialist Community Public Health Nurse
• Registered Nurse/Midwife
• Significant experience post SCPHN registration
• Extensive experience of working with pre school children
• Experience of working within skill mix team
• Extensive safeguarding experience
• Extensive experience of working in the community

Desirable

• Experience of delivering therapeutic interventions i.e. VIG
• Experience of delivering parenting programmes
• Experience of managing own caseload

Essential

Essential

• Experience with infant and childrens mental health
• Experience with safeguarding
• Significant community experience
• Experience with working in skill mix team
• Experience of managing own caseload

Desirable

• Experience of service development
• Experience of delivering supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Cross Street, Burton or The Bridge, Stafford

Stafford

ST163NE

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To learn more about this varied and interesting role please see the full job description and person specification.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• Willing to complete all in-house training necessary to own role

Desirable

• Basic food hygiene certificate
• Willing to undertake training work towards a qualification to fulfil the role, e.g. diploma level 2 (NVQ) relevant to the post, BICS (British Institute of Cleaning Science)

EXPERIENCE

Essential

• Demonstrable experience to carry out duties to the required standard

Desirable

• Experience of working in the NHS
• Computer literate
• Experience in food preparation and handling
• Manual handling experience
• Valid driving licence

SKILLS, KNOWLEDGE & ABILITIES

Essential

• Ability to solve a problem (in line with the role level)
• Ability to allocate work
• Basic knowledge of chemicals and cleaning products
• Broad knowledge of specialist cleaning techniques and equipment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St Georges Hospital

Corporation Street

Stafford

ST16 3SR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For more details on this varied and unique post please see the attached job description and person specification.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• Possess a recognised typing qualification i.e. OCR or equivalent
• Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience

EXPERIENCE

Essential

• Experience of working in a similar role or discipline
• Experience of using in-house information systems
• Customer Service or call handling experience

Desirable

• Experience of working in the NHS
• Experience of using Switchboard systems
• Experience of using Clinical systems i.e. RiO

SKILLS, KNOWLEDGE & ABILITIES

Essential

• To have an understanding of a range of work procedures
• Good communication skills
• Ability to work on a diverse range of duties and tasks in a busy and challenging reception area
• Maintain accurate, accessible records both hard copies and computer based
• Ability to present concise and relevant information
• Knowledge of office procedures
• Ability to maintain information in a confidential and secure manner

Desirable

• Ability to progress a wide range of duties and demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St Georges Hospital

Corporation Street

Stafford

ST16 3SR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for full details of this role.

For further details / informal visits please do not hesitate to contact us.

Person Specification

Qualifications

Essential

• Primary Medical Degree
• Full GMC registration including licence to practice or eligibility for licence to practice if coming from overseas
• Approved Clinician (AC) status or eligibility to obtain within 3 months of appointment

Desirable

• Additional qualification in a clinical area, management or education

Experience

Essential

• Clinical Leadership/management experience at any level

Desirable

• Experience at Consultant level
• Experience at setting up a new service

Skills

Essential

• Ability to provide leadership and vision in a changing environment
• Awareness of lean methodology

Desirable

• Experience in lean methodology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St George's Hospital

Corporation Street

Stafford

ST16 3SR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Why Join Us?

We are a supportive and forward-thinking team, dedicated to delivering high-quality patient care. This role offers the opportunity to develop your clinical skills while making a real impact in the community.

We know that competition within the SLT job market is fierce! As such, we would like to offer you a range of benefits associated with working with us:

20% protected time each week for supervisions, CPD, self-directed learning or project work.

Strong links with the local university which is soon to offer an undergraduate masters degree in SLT. This includes opportunities to be involved in the course syllabus, lecturing, student placements and interviews

Opportunities to access CENs, training, mentoring, peer support groups, conferences, our journal club and our own inhouse SLT forum

Comprehensive clinical and management supervision to suit your needs

A workplace buddy to help you settle into the role and area

Great clerical support and access to communication and dysphagia assistants

The opportunity to be autonomous in your own clinic diaryand flexible working arrangements

An NHS trust with a great ethos of caring for staff and patients, and a strong commitment to embracing EDI values

A team of SLTs with experience where you can be yourself with non-judgemental positive regard offered to you without question

If you're ready to take the next step in your career and contribute to a compassionate and skilled team, wed love to hear from you!

Person Specification

Qualifications

Essential

• Qualifications and Credit Framework QCF/NVQ/apprenticeship level 3 in related subject
• NVQ 3 or equivalent in related subject
• Evidence of/willing to undertake post-registration training relevant to the post.

Experience

Essential

• Relevant placements/experience to the role including supporting or contributing to the management of adults with acquired and communication difficulties/dysphagia/ALD.
• Supporting service users, families and carers in dealing with the impact of communication difficulties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

North & South Staffordshire and Stoke on Trent

Stafford

ST16 3SR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for Band 5 Midwives to view the full details for this opportunity at Worcestershire Acute Hospital NHS Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications and skills. If there are a large amount of applications, it is vital that you also aim to evidence any desirable criteria to show case your suitability for this position.

Person Specification

Other Job Requirements

Essential

• 1) Ability to undertake manual handling and movement tasks
• 2) Professional appearance in line with trust uniform policy

Desirable

• 1) Valid driving license or ability to travel between sites if required

Experience

Essential

• 1) Please demonstrate your clinical skills, knowledge and practical experience across a broad range of maternity services
• 2) Please demonstrate your experience in a UK maternity setting
• 3) Please explain how you will use the preceptorship programme to support your transition to a qualified practitioner

Desirable

• 1) Please describe your experience of supporting or mentoring junior colleagues, and explain what this role means to you in your practice.

Qualifications

Essential

• 1) BSc (Hons) Midwifery or equivalent qualification (include expected month and year of qualification if pending).
• 2) UK NMC registration as a Midwife (state if active or awaiting PIN and expected activation date; do not include PIN number).

Desirable

• 1) Newborn and Infant Physical Examination (NIPE) training.
• 2) Mentorship/Practice Supervisor or Assessor training (or equivalent).

Motivation and Commitment to the Organisation

Essential

• 1) Please explain why you would like to work at Worcestershire Acute Hospitals NHS Trust and what attracts you to this organisation.

Skills/Knowledge

Essential

• 1) Please demonstrate how, as a Band 5 midwife, you will ensure your practice is guided by current evidence-based practice and the importance of this.

Desirable

• 1) Competent in Venepuncture
• 2) Competent in Cannulation
• 3) Competenct in IV Therapy
• 4) Competent in Perineal Suturing

Personal Qualities

Essential

• 1) Please provide examples of your flexibility, reliability, and adaptability, including your ability to work nights and weekends to support a 24/7 maternity service.
• 2) Please give examples of how you prioritise your workload effectively and work collaboratively as part of a team.

Desirable

• 1) Please provide examples that demonstrate your leadership potential and ability to influence positive change in practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for Band 6 Midwives to view the full details for this opportunity at Worcestershire Acute Hospital NHS Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications and skills. If there are a large amount of applications, it is vital that you also aim to evidence any desirable criteria to show case your suitability for this position.

Person Specification

Other Job Requirements

Essential

• 1) Ability to undertake manual handling and movement tasks
• 2) Professional appearance in line with trust uniform policy

Desirable

• 1) Valid driving license or ability to travel between sites if required
• 2) Willingness to undertake secondments or extended roles

Experience

Essential

• 1) Please demonstrate your knowledge and practical experience across a broad range of maternity services
• 2) Please demonstrate your experience in a UK maternity setting.
• 3) Experience of mentoring junior colleagues/students
• 4) Experience of leading or coordinating a shift within a ward area, ensuring patient flow and team oversight

Desirable

• 1) Experience in service development or clinical governance projects

Personal Qualities

Essential

• 1) Please provide examples of your flexibility, reliability, and adaptability, including your ability to work nights and weekends to support a 24/7 maternity service.
• 2) Please demonstrate, with examples, how you have used strong organisational and time management skills to achieve results while working collaboratively with others.

Desirable

• 1) Please provide examples that demonstrate your leadership potential and ability to influence positive change in practice.

Motivation and Commitment to the Organisation

Essential

• 1) Please explain why you would like to work at Worcestershire Acute Hospitals NHS Trust and what attracts you to this organisation.

Skills/Knowledge

Essential

• 1) Please demonstrate how, as a midwife, you ensure your practice is guided by current evidence-based practice and the importance of this.
• 2) Competent in Venepuncture & Cannulation
• 3) Competenct in IV Therapy
• 4) Competent in Perineal Suturing

Desirable

• 1) Familiarity with maternity-specific IT systems (e.g., BadgerNet).

Qualifications

Essential

• 1) BSc (Hons) Midwifery or equivalent qualification
• 2) UK NMC registration as a Midwife
• 3) Completion of practice supervisor or assessor training.

Desirable

• 1) NIPE Training
• 2) Advanced training or certification in specialist areas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communications and Relationships

To communicate with people in an appropriate manner to ensure level of understanding incorporates preferred ways of communicating, culture and background e.g. people with learning difficulties

To receive and provide routine information concerning patients medical condition ensuring they have authority to do so.

To maintain confidentiality of information consistent with legislation and policy

Demonstrate the ability to act with empathy when dealing with the public

To manage incoming and outgoing calls in a polite and efficient manner

Provide direct patient education on inhaler technique, exercise prescription, management of breathlessness, management of chest infections, providing written information as needed.

Schedule and complete telephone consultations regarding Pulmonary Rehabilitation as needed

Analytical and Judgmental Skills

To carry out Maximal functional exercise testing with patients with chronic respiratory disease pre and post PR; monitoring and assessing oxygen levels, BP, heart rate, Pre and post PR.

To identify and interpret abnormal findings from assessments (hypoxemia, heart rate, blood pressure, etc.) and liaise with the multidisciplinary team in the primary, tertiary and secondary healthcare settings to assist with the provision of optimum management of patients with chronic respiratory disease.

Following assessment to assist senior clinician apply clinical decision making skills regarding the suitability, eligibility and adaptability of the individuals programme.

Regularly reassess patients and be able to modify exercise prescription

Instigate emergency procedure, as required.

Planning and Organisational Skills

Lead on maintaining clinical equipment (e.g spirometers, thermometers, oximeters, exercise equipement) and ensuring that infection control standards are kept. This would include working with the administrator to ensure equipment is serviced regularly and all documentation is completed.

To plan and prioritise the care requirements for identified patients

To assist in the management and organisation of work as required.

Have the ability to be flexible in approach to accommodate urgent reviews

Assist specialist practitioner in developing and implementing teaching programmes

Participate in the education and training of other members of MDT

Maintain client records and information and data systems in accordance with trust policies

Undertake general office duties, which may include- phone calls, mailing, photocopying, scanning and filing, dealing with post

Physical Skills

To carry out complex observations, monitor and use relevant equipment safely, ensuring accurate and dexterity

Driving skills needed for community visits

Responsibility for Patient Care

To support the assessment of patients whilst explaining clearing to people who or what is involved in the process

To interpret assessment information and plan patient care using judgement skills to decide upon and recommend best course of action

To refer patients to other practitioners when their needs are beyond their own role or scope of practice

To record information accurately and pass it to trained staff in team in a timely manner

To prepare and undertake interventions consistent with evidence based practice, transferring and applying knowledge and skills to meet patients needs

To evaluate and review the effect of any interventions and the patients agree plan of care

To provide support and care for the patients respecting need for privacy and dignity

To obtain agreement from patient/carers before commencing any care related tasks

To liaise with MDT, participating in case discussions as required

To support patients/carers encouraging them to promote their own health and wellbeing and to express their interest and concerns

To assist in, and undertake the application of technology to measure, monitor and treat patients

To communicate appropriately with patients and colleagues in a timely manner throughout the whole investigation/monitoring process

To ensure that essential information on the patients condition and progress is recorded appropriately in accordance with Trust guidelines.

To provide specialist telephone advice to patients

To provide discharge summaries to the referrer, GP and patient autonomously. Including patient outcomes, highlighting areas of concern requiring further investigation/ treatment, and providing detailed written exercise plan within 10 days of discharge.

Responsibility for Policy/Service Development

To adhere to trust policies and procedures relating to own workplace

To offer constructive views on how the existing service and team work can be evaluated and improved upon

To participate in mandatory training

To participate in clinical supervision

To actively engage in service development, evaluation and audit as appropriate to service

Responsibilities for Financial and Physical Resources

To ensure effective use of material resources/supplies within the area of work in consultation with senior staff

Take responsibility for maintaining all stocktaking on a weekly basis ensuring that stock can be replenished as and when needed via procurement.

To ensure all PR equipment is maintained and serviced as needed. Reporting faulty equipment to service lead and removing this from service.

Responsibilities for Human Resources

Be proactive in, and maintain their own professional development needs

To undertake mandatory training updates and other relevant courses in line with Trust and local policies

Provide peer support to other colleagues

Contribute to teaching / training of other staff or students within area

To report performance issues to their line manager

Responsibilities for Information Resources

To ensure maintenance of pulmonary rehab databases to enable on-going service review

Ensure the referral database is regularly kept up to date so the patients can be triaged appropriately and seen within the RTT time frame.

Maintain clear and concise records of the patient's management in accordance with Trust standards

Ensure clinic outcomes are submitted daily

Responsibilities for Research and Development

To keep up to date and act consistently with quality standard and guidelines

To participate in setting and maintaining optimal standards of care in the work area

To participate in NACAP PR audit/benchmarking within the clinical area supporting the introduction of a change in practice if needed

To contribute effectively to evaluation studies ( e.g. patient satisfaction surveys)

Freedom to Act

Works to standard protocols, practice and procedures

Works within their scope of practice and with the ability to refer non-routine matters to supervisory staff

Work may not always be supervised but support is always available

Physical and Mental Requirements

The post holder will be required to exert frequent moderate physical effort for several short period during a shift

The post holder will at times be exposed to distressing and occasional highly distressing and emotional circumstances, caring for patients with life limiting conditions

The post holder will have to exert frequent periods of concentration where the work pattern is unpredictable

The post holder may be required to use a VUD computer for up to 50% of working day

The post holder may have frequent exposure to unpleasant working condition/ hazards e.g. medical emergencies, violence/aggression and challenging behaviour.

Person Specification

Skills/ Knowledge

Essential

• Ability to work independently or within a team
• Demonstrates clarity and breadth of use of verbal and written communications
• Demonstrates good organisational skills
• Computer literacy
• Ability to deliver a good standard of basic nursing skills and quality patient care
• Willingness to develop clinical skills and competency relevant to role
• Able to use initiative
• Understanding of confidentiality
• Keep skills and knowledge up to date by attending outside study sessions and self-directed learning and completing necessary mandatory training

Desirable

• Able to mentor and supervise other students in the working environment
• Previous experience in patient education such as: smoking cessation and inhaler technique

Personal Qualities

Essential

• To be able to work as an active member of the multidisciplinary team
• Ability to work autonomously
• Reliable and punctual
• Self-awareness in terms of recognising the impact of their behaviour and others
• Self-awareness in terms of assessing own knowledge and competence and understanding own boundaries
• Able to present a professional image appropriate to the working environment
• Ability to work under pressure
• Empathetic, enthusiastic and positive
• Willingness to undertake further training
• Flexible
• Be able to take instructions or directions

Desirable

• Confidence to liaise with other professionals

Experience

Essential

• Experience of working as a gym instructor, with groups and individuals, screening, assessing and designing exercise programmes
• Experience of coaching. Leading sports activities with service users of differing abilities
• Previous experience of working in an acute health care or related setting
• Understanding of health and safety issues within healthcare
• Ability to plan, prioritise own and delegated work tasks and activities.
• Ability to carry out routine elements of assessment to enhance the patient / client journey, following an initial assessment by a registered practitioner.
• Experience of health promotion.

Desirable

• Previous experience working within Pulmonary Rehabilitation or Cardiac Rehabilitation
• Experience of working with service users with physical or mental health conditions

Qualifications

Essential

• GCSE Maths & English grade C or above / Grade 4 - 9 or Numeracy skills and Literacy Skills at Level 2 or equivalent
• Level 2 Gym Instructor qualification
• Level 3 GP Exercise Referral certificate

Desirable

• Level 4 Certificate in Exercise Training for Chronic Respiratory Disease
• Degree in sports or exercise science
• Evidence of continuous professional development

Other

Essential

• Flexible with hours to suit the service
• May be required to work in other departments as required
• Car owner/driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Scope and Range

Responsible for the following engineering and building maintenance section level functions:

Operational estates maintenance and repair services for all hospital buildings, services, fabric and equipment covered by the Estates Department policies and procedures.

Works collaboratively with the other Estates Operations Managers, and provides cover for them for period of leave etc. Authorised signatory for financial transactions e.g. purchase orders and goods received.

Ensures effective estates maintenance contract procurement and management.

Ensures Estates Statutory Compliance for all electrical disciplines e.g. High Voltage, Low Voltage systems, Lifts , Fire alarms etc.

Ensures the efficient use of energy and utility services for Estates equipment and infrastructure.

Main Duties and Responsibilities Communication & Relationship Skills

Develops and maintains effective systems of communication, written and verbal, formal and informal, with Estates team.

Provides and receives maintenance, technical project-related information with specialists, non-specialists; negotiates with contractors, suppliers

Ensures that relevant information in respect of the estates operational function is disseminated as appropriate throughout the Estates team and to external Contractors where appropriate.

Maintains appropriate contact with colleagues, contractors, patients and hospital staff whilst carrying out his/her duties within the SWFTCS

Presents written and verbal reports as requested in relation to estates operational activities at a variety of forums, including formal Committee meetings.

Continues Professional Development (CPD) and disseminates the knowledge gained within the Estates Department, and applies this to the day-to-day management activities.

Analytical & Judgmental Skills

Judgements across wide range of estate issues considering legislation, H&S, conflicting demands condition of plant & equipment, complex fault finding Manages the work of Contractors, as required, with general statutory/mandatory or SWFTCS or Trust polices governing the work procedures.

Prepares estimates, designs and specifications for maintenance or plant replacement schemes.

Required to make judgements across a wide range of estates issues considering legislation, Health & Safety, and often conflicting demands and to undertake complex fault-finding.

Accountable for all significant decisions affecting the services under his/her control in liaison with the Estates Operations Manager, including those related to financial , quality and service developments within the estates operational function and those issues having wider implications for services across the SWFTCS and Trust.

Plans and prioritises maintenance projects, including liaison with Users, Contractors and Specialist Agencies and project manages delegated works. Supports the wider Estates Management team in ensuring appropriate systems are in place to deliver effective, efficient and statutorily compliant services.

Planning & Organisational Skills

Long term maintenance planning, short term projects planning, emergency, contingency planning for critical services

Responsible for the implementation of local operational plans and work programmes for the estates maintenance function, which support SWFTCS and the Trust business plans.

Contributes to the agreement and implementation of service and financial objectives for the areas under control.

Regularly evaluates and reviews the compliance performance of the estates operational maintenance team, and where appropriate, develops and subsequently

implements initiatives and improvements to enhance performance, and or to ensure with statutory and NHS standards.

Responsibility for Policy/ Service Development

Reviews, develop policies for engineering maintenance.

Assists the Head of Estates and finance colleagues with the budget setting process, to ensure that adequate resources are made available to maintain the estate in a safe condition, which is compliant with Statutory and Healthcare standards.

Responsible for managing the delegated budgets and controlling expenditure, including the achievement of any agreed cost improvement targets.

Authorises payments to contractors, suppliers; holds delegated budget for refurbishment schemes; maintains and repairs trust properties and equipment/ responsible for maintenance of facilities, equipment

Responsibility for Human Resources

Promotes positive management/employee relationships, engagement and Involvement, by working collaboratively with the SWFTCS and Trust representatives.

Works closely and respectfully with all colleagues in support of SWFTCS & Trusts values.

Conversant with the corporate communication and IT systems and utilises these for optimum effectiveness, undertaking regular team meetings and tool-box talks to ensure that staff are fully briefed to undertake their roles, including from a Health and Well-Being perspective.

Able to work from technical drawings, circuit diagrams, manufacturers details and operational manuals.

Regular requirement to use the Estates CAFM systems, as required.

Responsibility for Research & Development

Responsible for storage of data with an occasional requirement to use computer software to create reports, documents and drawings

Undertakes estates condition survey.

Person Specification

Qualifications

Essential

• Electrical engineering degree or significant equivalent experience within a similar role
• Evidence of continuing IOSH Managing Safely.
• Specialist training, such as that required to hold the position of
• 'Authorised/Responsible' persons under the Department of Health's Technical Memorandum (HTM)
• Recognised Project management qualification
• Relevant management qualifications

Desirable

• Membership of an appropriate professional body - CIBSE, IET, IHEEM etc

Experience

Essential

• Significant experience working at a technical level within a building and engineering environment
• Significant experience working on all electrical based systems LV/HV UPS/IPS systems, lifts Fire Alarms etc.
• Experience working with a dedicated BMS system
• Significant experience of working within the NHS
• Experience working with CAD
• CAFM systems experience
• Management experience a senior level

Skills

Essential

• Excellent communication skills, providing and receiving complex information; able to communicate to specialists and non-specialists.
• In-depth fault finding techniques within own speciality
• Experience of health and safety matters relating to Plant and Estate
• Excellent organisational and planning skills for dealing with ongoing projects, long term maintenance plans and day to day prioritising of work; able to work to deadlines.
• Analytical skills to enable diagnosis of complex technical problems.
• Able to use computer databases CAFM, CAD and other computer software.
• Knowledge across wide range of estates issues, legislation, H&S, Statutory/Mandatory compliance. Review's procedures and policies affecting other Departments

Personal Qualities

Essential

• Professional and courteous manner.
• Sensitive to other needs in difficult situations
• Willing to adapt and take on new roles
• Willingness to work in a team environment and to share knowledge with colleagues
• Good at communicating complex

Other

Essential

• Requirement to travel across Trust sites and some exposure to unpleasant conditions.
• Requirement to exert physical effort for several long periods during shifts.
• Participate in emergency and on-call ROTA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

The prescription clerk team at Hereford Medical Group carry out a variety of duties and staff working in prescriptions will, after a period of training, be expected to have a range of skills.

• An understanding of online patient access services
• The ability to liaise with patients and use the Emis appointment diary to book reviews
• General knowledge of electronic prescribing services and electronic repeat dispensing-eRD.
• Use of the NHS EPS Prescription Tracker Portal
• Script share to GPs
• Telephone enquiries

Person Specification

Qualifications

Essential

• A good standard of general education, including:
• GCSEs (or equivalent) including English and Maths at 4 or above.
• A demonstrable commitment to professional development

Desirable

• Relevant qualifications or training.

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Ability to work without direct supervision and determine own workload priorities
• Awareness of confidentiality and data protection regulations.

Desirable

• Knowledge of medical terminology and healthcare processes

Experience

Essential

• Previous experience in a healthcare or pharmacy environment.
• Experience of dealing with queries.
• Customer Service experience.

Desirable

• Experience of working in a GP practice or other primary care environment.
• Experience in handling prescriptions and understanding of the prescription process.
• Experience with electronic patient records and prescription systems.

Qualities/ Attributes

Essential

• Professional and courteous manor.
• Reliable and punctual.
• Flexible and adaptable to changing demands.
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative

Desirable

• Respectful, Compassionate and Kindness

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

United Kingdom

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

• Provision of high quality mental health services, as trainee or Consultant.
• Previous experience of working in a clinical leadership role with positive relationships with team members.

Knowledge

Essential

• Ability to manage, improve or to support the clinical operations of the service.
• Understanding of the importance of excellent team working relationships and ability to put this into practice.
• Knowledge about mental health policy with ability to think strategically and manage change.
• Knowledge of appropriate medical, pharmacological and psychological treatments.
• Knowledge about the NHS and understanding the evidence base underpinning the delivery of high quality services.

Qualifications

Essential

• MBBS or equivalent medical qualification.
• CCT holder or equivalent (or within 6 months of becoming eligible for CCT)
• Current full registration with the GMC (or eligible for full registration with the GMC at the time of appointment).
• GMC License to practice.
• MRC Psych (or equivalent)
• Approval (or eligible for approval) under Section 12 (2) of the Mental Health Act.
• Eligible to work in the UK.

Skills & Abilities

Essential

• Demonstrable commitment to providing excellent mental health services.
• Ability to work in a multi-disciplinary fashion with teams and other disciplines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Benet Building

Ruckhall Lane, Belmont

Hereford

HR2 9RP

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Person Specification

Qualifications

Essential

• Relevant Professional Qualification i.e. RMN/HCPC
• Current unrestricted registration with governing body
• Evidence of continuing professional development

Knowledge and Skills

Essential

• Ability to demonstrate and apply understanding of Equal Opportunities
• Ability to demonstrate and apply understanding of confidentiality
• Ability to demonstrate and apply understanding of policies and procedures
• Effective organisational and delegation skills
• Ability to demonstrate and apply understanding safety issues
• Ability to demonstrate and apply problem solving skills to a variety of situations

Experience

Essential

• Previous experience of working with people with mental health needs
• Experience of undertaking assessment, formulation, risk assessment and positive risk management.
• Experience of safeguarding and investigations
• Experience of people management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Aspen Centre

Lakin Road

Warwick

CV34 5QW

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)