Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Rachna Srivastava, Recruitment Advisor, on 01708 435000 ext. 5904. Further details regarding the post may be obtained by contacting the manager as per the contact details below

Person Specification

Education/ Qualifications

Essential

• UK Recognised Basic Medical Qualification (MBBS)
• Full GMC Registration

Desirable

• Previous NHS experience

Skills/ Abilities

Essential

• Knows when to appropriately seek assistance from a senior colleague

Experience/ Knowledge

Essential

• Work experience of satisfactory training to date

Desirable

• Experience of audit projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

Surgery Medical Staffing

Romford

RM7 0AG

United Kingdom

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key tasks

Process and effectively signpost patients to the appropriate healthcare services and to appropriate local services: this requires awareness and knowledge of services/ providers and how to direct people toward them

Process patient requests for appointments, performing an assessment of patients needs

Initiate contact with and respond to requests from patients, team members and external agencies

Enter appropriate coding data on SystmOne where required

Input data into the patients healthcare records as necessary

Manage all queries as necessary in an efficient manner

Carry out system searches as requested

Support sifting clinical staff with general tasks as requested

Undertake all mandatory training and induction programmes

Maintain and monitor all online requests are action in a timely manner

Support Care Navigators, providing cover during staff absences

Organisation of patient contacts considering symptoms and priority flags

To be able to work autonomously

Maintain a clear sense of role and responsibility within a team

Patient/Customer Care:

Process online consultations requests for appointments, visits, medication support and telephone consultations.

Identify the care and support needs of the patients and ensure there are signposted correctly

Support patients to utilise support links and other services when required

Provide coordination and navigation through relevant pathways, liaising with all stakeholders as appropriate, accessing & auditing IT systems to ensure relevant information is available.

Access up-to-date, accurate information for a range of services to provide support for an individual and where appropriate carers

Initiating contact with and responding to, requests from patients, team members and external agencies

Communicate clearly and sensitively with patients, family members and other professionals

Adapt communication style and method to best support patient preference and need

Other tasks:

Undertake a variety of System One tasks to assist in the smooth running of the service.

Responding to system wide alerts.

Contributing to the development and improvement of services to patients.

To assist your colleagues in learning new procedures and offering support across the team when required.

Assist in devising and getting agreement on multi-agency guidance to support the MDT function.

Personal/Professional Development

The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• To partake in and help build on bespoke training for the Care Navigation service alongside Clinical Support

Communication

The postholder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Quality

The postholder will strive to maintain and improve quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs.

Contribution to the implementation of services

The postholder will:

• Apply practice policies, standards, and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in and complete audits where appropriate completing reports to detail these
• Assist in devising and getting agreement on policies and protocols with multi-agency guidance to support the MDT function

The details contained in this Job Description are not exhaustive and may change as the post develops.

Health and Safety

Ensure all members of staff comply with the Groups health and safety policy

Carry out risk assessments to comply with current Health and Safety legislation

Ensure any health and safety concerns are reported to the Operations Manager

To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues

Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues

Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities, and rights

The details contained in this job description are not exhaustive and may change as the post develops.

Governance:

Identify and record risks and issues, developing contingency plans with service and contract leads

Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice

Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement

Confidentiality:

To maintain confidentiality of information acquired while undertaking duties for the practice.

The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business.

In the performance of the duties outlined in this job description, the postholder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Any breach of confidentiality will be regarded as gross misconduct.

Training:

Undertake all mandatory training and induction programmes, and ensuring all mandatory training is maintained and up to date

Person Specification

Qualifications

Essential

• Evidence of a good general standard of education at GCSE level or equivalent

Desirable

• NVQ Administration level 3 or equivalent level of experience.
• Active Signposting or Care Navigation Training Qualification
• Customer Service Qualification

Experience

Essential

• Experience of working in Primary Care
• Experience of working with the public
• Experience of working in a busy environment
• An understanding of Clinical Terminology
• Knowledge of the GDPR and how this is applied in practice.
• Understanding of different patients and carer groups and needs.
• Awareness of the importance of safeguarding and procedures.
• Be aware of confidentiality and data protection when handling sensitive information.
• Accurate, attention to detail.
• Completing audits.
• Data analysis and reporting.
• Demonstrate awareness and basic understanding of safeguarding vulnerable adults, end of life care, the needs of older adults and mental health conditions and symptoms (including dementia)
• Understand the basic principle of self-care for people

Desirable

• Experience of working in within a General Practice environment
• Up-to date knowledge of services and health resources in the local area.
• Good working knowledge and experience of using System One.

Skills and Other

Essential

• Able to travel between sites when required
• Demonstrate willingness to learn and develop within the role
• The candidate must demonstrate an understanding of our values
• Effective communication and interpersonal skills (Written and Oral)
• Good level of computer literacy
• Strong Customer service skills
• Ability to co-ordinate Multidisciplinary teams to a desired end goal
• Effective time Management (planning and organising) to be able to meet strict deadlines
• Ability to follow clinical Policy and Procedure
• Ability to deal with sensitive issues often within hostile or emotional situations.
• Ability to use own initiative and work under minimum supervision and determine own workload.
• Able to work well as part of a team.
• Evidence of problem solving and improving processes
• Recognise own development needs and identify how these may be met
• Confidence in ability to understand practice policy and protocols
• Understanding of databases, coding, and extraction of data for reporting purposes
• Sensitive and empathetic in distressing situations

Desirable

• Demonstrable experience of using System One; ability to maintain the appointments system and make changes when appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beacon Medical Group

Address

Ivybridge Medical Practice

Station Road

Ivybridge

Devon

PL210AJ

United Kingdom

Employer's website

https://www.beaconmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a detailed description of the role and its main responsibilities, please refer to the attached Job Description and Person Specification.

Person Specification

Scoring

Essential

• Full GMC registration with a licence to practice
• Approved under Section 12(2) of the Mental Health Act (1983)
• MRCPsych or equivalent
• Obtained inclusion on the Specialist Register; or within six months of the award of a Certificate of Completion of Specialist Training (CCST) in General Adult Psychiatry; or eligible for inclusion on the Specialist Register
• Commitment to personal programme of Continuing Professional Development.
• Experience in neuropsychiatry
• Substantial experience of psychiatry, including working with people suffering from severe mental illness, preferably in a community setting
• Experience of providing psychological and/or social interventions
• Experience of teaching and training at an undergraduate/postgraduate level
• Commitment to clinical audit within multi-disciplinary team.
• Evidence of potential for effective leadership
• Excellent communication skills
• Ability to work creatively within multi-disciplinary team
• Demonstrable interest in the provision of gender sensitive mental health service
• Willingness to be involved in management of service
• Able to participate in Video Telemetry on-call rota
• Able to travel

Desirable

• Additional qualification or higher degree in medical education, clinical research or another relevant field
• Broad clinical training including both inpatient and community service
• Experience serving a multi-cultural, multi-ethnic population.
• Experience of stakeholder engagement in service delivery
• Completed clinically relevant audit projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Barberry - National Centre for Mental Health

25 Vincent Drive

Birmingham

B15 2FG

United Kingdom

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications and Training

Essential

• Full GMC Registration
• CCST/CESR Specialist Registration

Desirable

• Postgraduate qualification in gastroenterology

Skills and Experience

Essential

• Clinical experience and competence in gastroenterology
• Ability to provide therapeutic endoscopy for GI bleeding.
• Excellent communication skills with patients, colleagues, managers and other staff
• Ability to take full and independent responsibility for clinical care of patients

Desirable

• Subspecialty expertise in gastroenterology or endoscopy

Clinical Governance

Essential

• Evidence of experience in Clinical Governance
• Experience of Audit

Personal and professional Attributes

Essential

• Upholds Trust values
• GMC code of conduct

Management and Administrative

Essential

• Ability to organise and manage own workload efficiently

Desirable

• Experience/qualification in clinical leadership/management

Teaching

Essential

• Experience and commitment to teaching undergraduate and postgraduate clinical staff

Desirable

• Medical education qualification

Research

Essential

• Experience of research

Desirable

• Postgraduate research degree
• Ability to supervise postgraduate research
• Publication in peer reviewed journals

Other Requirements

Essential

• Willingness and ability to travel across sites if needed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary & West Cumberland Hospital

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

Person Specification

GOSH Culture and Values

Essential

• Our Always values

Academic/Professional qualification/Training

Essential

• Post-graduate doctoral level training in clinical psychology (or its equivalent for those trained prior to 1996) as accredited by the BPS/HCPC, including clinical psychometrics, neuropsychology and lifespan developmental psychology.
• Post-doctoral training and recorded CPD experience and /or further qualifications in one or more additional specialised areas of psychological practice.
• Registration with the Health and Care Professionals Council as Practitioner Psychologist.
• Eligibility for Chartered status and membership of the Division of Clinical Psychology.
• Formal training in supervision of other psychologists. Experience/

Experience/Knowledge

Essential

• Assessed experience of working as a qualified clinical psychologist at a specialist level.
• Experience of working with a wide variety of client groups, across the whole life course and presenting with the full range of clinical severity.
• Experience of representing psychology within the context of multi-disciplinary care.
• Experience of the application of psychology in different cultural contexts and of working in a multicultural framework.
• Experience of teaching or training.
• Experience working in a paediatric psychology team.
• Experience working therapeutically with children and young people.
• Knowledge of legislation in relation to children and young people and child protection.
• Experience of supervising trainee psychologists, and/or other professionals.

Desirable

• Experience of working in a NICU or PICU setting as part of a medical MDT.
• Experience of offering aspects of staff support including debriefs and reflective practice.
• Clinical experience working with children under the age of 2 years and their families.
• Experience in perinatal services and/or specific perinatal training.
• Knowledge and experience of using CFT and/or third wave therapeutic approaches.
• Experience and expertise in working with children who have life limiting and life-threatening conditions, including experience of bereavement work.

Skills/Abilities

Essential

• Skills in the use of complex methods of psychological assessment, intervention and management.
• Well-developed skills in the ability to communicate effectively, orally and in writing, technical and clinically sensitive information to clients, their carers, and other professionals.
• Skills in providing consultation to other professional and non-professional groups.
• Ability to identify, provide and promote appropriate means of support to carers and staff exposed to distressing situations and challenging behaviours.
• Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings.
• Evidence of skilled and productive multidisciplinary team working.
• Ability to maintain a high degree of professionalism in the face of highly emotive and distressing problems, including verbal abuse.
• Evidence of specialised psychological therapeutic skills as used in complex cases within paediatrics.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital

Great Ormond Street

London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

Essential

• Membership/Fellowship of College /Faculty, professional association, and/or body
• Attendance at courses aimed to support educational development

Desirable

• Qualification such as PG Cert diploma or Master of Medical Education

Experience

Essential

• Working with learners or doctors in training in educational context
• Experience of clinical and educational leadership and innovation, including managing a multi professional team
• Demonstrable track record of delivery of service and education
• Understanding of developments involving the relevant Colleges / Faculties, professional bodies related NHS organisations

Desirable

• Previous or current appointment as leader in healthcare education
• Awareness of funding streams for healthcare education
• Understanding of current heath and social care and education policy

Skills and Abilities

Essential

• Demonstrable leadership skills and an ability to influence and motivate others
• A strong sense of vision and ability to innovate
• Politically astute with an ability to sensitively manage complex and uncertainty
• Ability to problem solve and maintain objectivity
• Strong interpersonal, communication, written and presentation skills
• Ability to quickly establish person personal and professional credibility with key stakeholders

Desirable

• Ability to rapidly establish academic credibility

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

10 South Colonnade

Canary Wharf

London

E14 4PU

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the job role please see the job description and person specification attached.

Person Specification

Education

Essential

• NVQ Level 4 in Health and Social Care.
• Registered with the NMC and have the Associate Nurse qualification

Knowledge and Experience

Essential

• Demonstration of experience of working with people with complex health needs, in a health or social care setting.
• In depth knowledge of health of primary care, mental health and addiction support and an ability to work across these areas.
• Experience of work in a multi disciplinary team setting.
• Knowledge of nursing procedures and practices gained through NVQ 4 or equivalent and Associate Nurse qualification.
• Understanding and application of confidentiality.

Desirable

• Previous experience of using or accessing mental health services or caring for someone who has accessed services.
• Knowledge or experience of working within a GP Practice environment
• Previous experience of working with people accessing Substance Misuse services or able to demonstrate an understanding of clinical pathways for substance misuse
• Experience of supervising others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spectrum Community Health CIC

Address

Tieve Tara Medical Centre

Tieve Tara Medical Centre, Park Dale

Castleford

WF10 2QP

United Kingdom

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Organisational Values / Objectives

The goals of Bromley GP Alliance are to work strategically with all Bromley practices, to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS. Bromley GP Alliance aims to improve the morale of general practice in Bromley, by sharing expertise, services and supporting its workforce. The Alliance will make a positive impact on medical services in Bromley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.

Key Relationships

Care Homes across Borough of Bromley

Patients, family members and carers

Secondary Care and Community colleagues

External Organisations:

St Christophers Hospice

Bromley Healthcare

Orpington Primary Care Network (PCN)

Job Summary

The post holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Duties and Responsibilities

In accordance with the practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties, including visiting of homes, telephone & Video consultations, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely manner.

Provide proactive care, supporting and improving the health and wellbeing of the population.

Provide accessible care: providing a personalised, responsive, timely, flexible and accessible service.

Making professional, autonomous decisions in relation to presenting problems, whether self -referred or referred from other health care workers within the organisation.

Screening patients for disease risk factors and early signs of illness

Provide clinical care using expert knowledge and developed clinical skills in assessing, implementing, and monitoring patients to ensure that the quality of patient care is maintained at the highest standard.

Recording clear and contemporaneous consultation notes to agreed standards.

Undertake clinical letters / summary dictation.

Ensure the principles of clinical governance and risk management are applied to clinical practice.

Awareness of and compliance with all relevant practice policies/guidelines, e.g. KPIs, prescribing, confidentiality, data protection, health and safety

A commitment to life-long learning and audit to ensure evidence-based best practice

Contributing to evaluation/audit and clinical standard setting within the organisation

Contributing to the development of computer-based patient records

Contributing to the summarising of patient records and read-coding patient data

Attending training and events organised by the practice or other agencies, where appropriate.

Ensuring death certificates are completed in a timely manner and in line with the Medical Examiner & Registrars legal requirements.

Signing of death certificates and cremation documentation. Should the post holder leave the employ of the practice and a patient dies within 2 weeks of the post holders departure, should the post holder be the last person who has seen the patient they will be required to complete the necessary paperwork within a week of such request.

Education and Experience

Full GMC registration

MBBS or Equivalent medical degree

MRCGP

Inclusion on the performers list

Personal/Professional Development

Participate in an annual individual performance review, including taking responsibility for

maintaining a record of own personal and/or professional development

Participate in any training programme implemented by the executive team

Effectively manage own time, workload and resources.

Assess own performance and development and take accountability for own actions, either

directly or under supervision

Communication

Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.

Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.

To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.

Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.

The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 2018. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to the Bromley GP Alliances Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.

Risk Management

All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Smoking Policy

It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.

Review of this Job Description

This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.

Person Specification

Additional Criteria

Essential

• Work as part of a team to ensure QOF targets are met.
• Participate in weekly multidisciplinary team meetings, time in meetings and clinical audit where required.
• Liaison with voluntary agencies and multi-disciplinary teams in both the community and secondary care.

Experience

Essential

• Knowledge and experience of general Practice in the UK
• Ability to take full and independent responsibility for the clinical care of patients
• Ability to safely oversee and share care of patients with nursing and other staff
• Ability to work with non-career grade staff, registrars and specialist nurses
• To have a broad understanding of all elements of, and a commitment to the principles of Clinical Governance
• A patient centred approach to care
• Good management of patient care
• Effective communication skills with both clinical and non -clinical staff
• Excellent IT skills

Desirable

• Knowledge of EMIS
• Working in Primary Care in an area with significant health problems.

Skills

Essential

• Caring attitude to patients
• Good personal interactive communications skills: clarity of expression and purpose
• The ability to work as a team member and on own initiative
• Acceptance of management and administrative duties by working within a structured team
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
• Commitment to Continuing Medical Education and the requirements of Clinical Governance
• Flexible working attitude

Qualifications

Essential

• Full GMC registration
• MBBS or Equivalent medical degree
• MRCGP
• Inclusion on the performers list
• MPS/MDUS/MDDUS Membership

Desirable

• Experience with EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley GP Alliance Ltd

Address

Bromleag Care Practice

Beckenham Clinic

14 The Crescent

Beckenham

BR3 1DU

United Kingdom

Employer's website

https://bromleygpalliance.org/ (Opens in a new tab)

Job description

Job responsibilities

Process Prescription Requests: Accurately prepare and issue repeat prescriptions as per doctors instructions, ensuring all information is correct and up to date via EMIS.

Patient Record Management: Update and maintain patient medication records, ensuring all prescriptions are logged and monitored for accuracy and compliance.

Prescription Reviews: Assist with the review of repeat prescriptions, checking for discrepancies, expired medications, or potential interactions.

Monitor Prescription Stock Levels: Assist in managing inventory of prescription medications, ensuring timely reordering of stock and proper storage.

Handle Prescription Inquiries: Respond to phone calls or emails from patients, pharmacies, and healthcare professionals regarding prescription issues or requests.

Ensure Legal and Regulatory Compliance: Follow guidelines and regulations regarding the dispensing of medications, ensuring prescriptions are processed in accordance with medical, legal, and ethical standards.

Confidentiality: Maintain strict confidentiality of all patient information and prescription details in compliance with data protection laws.

General Administrative Support: Assist with other administrative tasks such as organising prescription-related paperwork and updating records in the practices management system.

Person Specification

Qualifications

Essential

• Good knowledge and use of the English language
• Excellent grammar, spelling and punctuation
• Good standard of education
• Computer literacy skills

Experience

Essential

• Significant administrative experience
• Experience of working within a framework of confidentiality
• Experience of dealing with a range of difficult or challenging situations both on the telephone and in person
• Effective communication (verbal and written) in order to communicate with all levels of the organisation
• Able to handle sensitive information with utmost discretion.
• Good interpersonal skills in order to liaise effectively with people at all levels.
• Able to work to deadlines and under pressure.
• Able to work on own initiative without close supervision
• Capable of prioritising and organising own workload
• Excellent organisational skills
• Good time management

Desirable

• Experience of working in a NHS environment, ideally in a GP setting

Skills and Abilities

Essential

• Good computer literacy skills including knowledge of Word, Excel, Outlook and EMIS
• Good interpersonal skills
• Ability to use databases and prepare spreadsheets
• Good problem solving ability
• Good organisational and planning skills
• Ability to work on own initiative, without supervision and to prioritise own workload
• Excellent communication, both written and verbal
• Able to work well in a team
• Self-motivated, enthusiastic and have a high standard of personal performance
• Able to work well under pressure
• Friendly, approachable and compassionate
• Flexible and reliable
• Willingness to learn new skills

Desirable

• Willingness to learn existing and new computer software packages
• Knowledge and understanding of the GP setting issues
• Knowledge and understanding of electronic patient referral pathways
• Knowledge and understanding of medical terminology
• Good understanding of confidentiality issues
• Full UK Driving Licence holder with access to a vehicle to be used for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley GP Alliance Ltd

Address

Bromleag Care Practice

Beckenham Clinic

14 The Crescent

Beckenham

Kent

BR3 1DU

United Kingdom

Employer's website

https://bromleygpalliance.org/ (Opens in a new tab)

Job description

Job responsibilities

The core responsibilities of the receptionist are as follows. On occasion, there may be a requirement to carry out tasks not listed below, that are within the reasonable scope of the role.

• Maintain and monitor practice appointment system
• Process personal, telephone and e-requests for appointments
• Answer incoming phone calls, dealing with the callers request appropriately
• Signpost patients to the correct service
• Initiating contact with and responding to, requests from patients, team members and external agencies
• Data entry of new and temporary registrations and relevant patient information as requested
• Input data as necessary onto patients healthcare records
• Direct requests for information to relevant team members i.e., SAR, DVLA forms, insurance/solicitors letters
• Manage all queries as necessary in an efficient manner
• Carry out system searches as requested
• Support all clinical staff with general tasks as required
• Photocopy documentation as required
• Maintain a clean, tidy and effective working area
• Monitor and maintain the reception area and notice boards

In addition to the core responsibilities, the Receptionist may be requested to;

1. Action incoming emails and correspondence as necessary

2. Complete opening and closing procedures in accordance with the rota

3. Partake in audit as directed by the audit lead

4. Support admin team, providing cover during absences

5. Scan patient related documents and attach scanned documents to patients healthcare record

We currently have 2 part time vacancies available allowing us to be flexible for the right candidate.

All hours will be worked between 08:00 and 18:30, Monday to Friday

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Experience

Desirable

• Experience in a GP practice
• Experience with SystemOne
• Clear, polite telephone manner
• Competent in the use of Office and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Market Cross Surgery

Address

Market Cross Surgery

Bourne Road

Corby Glen

Grantham

Lincolnshire

NG33 4BB

United Kingdom

Employer's website

https://www.marketcrosssurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

Leadership, Management & Governance

• Provide effective day-to-day leadership and oversight of practice operations across all three sites.
• Lead and coordinate Senior Management Team, Partners, Strategy, Quality, MDT, Nursing, Dispensary and Protected Learning meetings, ensuring actions are followed through.
• Attend relevant PCN, LMC and other external meetings and provide appropriate liaison and representation on behalf of the practice.
• Support the Partners with strategic planning, business development and implementation of agreed priorities.
• Maintain effective staff communication and ensure appropriate information is shared across the practice.

People Management & Workforce

• Lead recruitment, selection and onboarding processes, including pre-employment meetings, DBS checks, contracts and associated paperwork.
• Oversee employment contract changes, appraisals, performance management, absence management, return-to-work processes, exit interviews and staff welfare.
• Authorise annual leave and payroll, ensuring appropriate workforce cover and effective staffing arrangements.
• Maintain the Staff Handbook and oversee mandatory staff training and workforce planning.
• Undertake workforce analysis and support the development of the practice workforce plan.
• Promote a positive, supportive and inclusive working environment.

Quality, Compliance & Patient Experience

• Maintain oversight of CQC compliance and ensure appropriate action is taken in response to regulatory and governance requirements.
• Lead the practice complaints process, compliments, significant events and patient feedback, including the annual KO41b submission.
• Oversee the Data Security and Protection Toolkit, GDPR responsibilities, Subject Access Request support and wider data security requirements.
• Maintain oversight of safeguarding updates, accident reporting, zero tolerance arrangements and other practice policies and procedures.
• Coordinate staff surveys and other activities designed to monitor and improve staff and patient experience.
• Ensure appropriate systems are in place to monitor compliance with NHS and General Practice requirements.

Contractual, Financial & Performance Management

• Maintain oversight of the GMS Contract and associated contractual obligations, including contract variations and commissioning requirements.
• Coordinate practice submissions and performance requirements including CQRS, GPES, QOF, Enhanced Services, IIF, NHDF and QPMS.
• Liaise with the ICB, PCN, NHSE and other commissioning bodies as required.
• Oversee practice insurance arrangements, including premises insurance and Partner/GP indemnity insurance.
• Authorise payroll and support effective financial and resource management within the scope of the role.

Premises, Business Continuity & Operations

• Maintain overall oversight of practice premises and liaison with relevant external providers and stakeholders.
• Ensure effective business continuity arrangements are maintained and regularly reviewed.
• Provide oversight of operational issues across all three sites, ensuring appropriate escalation and resolution.
• Work with relevant managers and external partners to support safe, effective and efficient practice operations.

Digital, IT & Service Development

• Lead and coordinate the practice's digital, IT and AI improvement plan, working with relevant colleagues and external providers.
• Support the implementation and embedding of new systems, technology and ways of working.
• Provide leadership for major service developments, including Care Navigation and Total Triage.
• Support the practice's ongoing development and innovation in response to changes in primary care.

Clinical Governance & Service Development

• Support the clinical leadership team in maintaining effective governance arrangements.
• Oversee relevant practice-wide initiatives including PGDs/PSDs, flu vaccination campaigns, research activity and significant events.
• Support the delivery of enhanced services, neighbourhood health initiatives and other commissioned programmes.
• Liaise with Lead Employer and other external organisations where required.

Additional Responsibilities

• Act as a key point of contact for the Friends of Mortimer and other community stakeholders where appropriate.
• Ensure NHS Digital and other statutory information requirements are met.
• Maintain awareness of developments in primary care and ensure the practice responds appropriately to changes in national and local requirements.
• Undertake other duties commensurate with the role and level of responsibility, as required by the GP Partners or Managing Partner.

The Practice Manager will work collaboratively with the wider management team, with responsibility for specific areas delegated appropriately to other managers and leads. The postholder will retain overall operational oversight, ensuring that delegated responsibilities are effectively managed, risks are identified and escalated appropriately, and the practice operates as a coordinated and cohesive organisation.

Place of Work:

We aim for the main location of work to be at Kingsland Surgery, but there will be requirements to travel to both Orleton Surgery and Leominster Surgery as required by the needs of the business.

Notes

This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.

We may close this vacancy early if we receive a sufficient number of suitable applications, so early application is encouraged.

Person Specification

Experience

Essential

• Significant experience in a management role within primary care or a comparable healthcare environment.
• Experience of financial management within a business
• Experience of managing and supporting staff, including recruitment, performance, absence and wellbeing
• Experience of working with GMS/primary care contractual requirements and NHS regulatory expectations
• Experience of managing competing priorities within a busy organisation.
• Experience of managing multi-disciplinary teams and working collaboratively with clinicians and other professional groups.
• Experience of successfully developing and implementing projects, identifying problems, implementing solutions and driving improvement

Desirable

• Previous experience as a Practice Manager or Deputy/Assistant Practice Manager with substantial management responsibility
• Experience of managing a multi-site practice or organisation
• Experience of working within a rural or dispensing GP practice
• Experience of CQC preparation and compliance
• Experience of PCN, ICB and wider primary care relationships
• Experience of supporting financial accounting

Qualifications

Essential

• Relevant management, business, administration or healthcare qualification, or equivalent experience.
• Evidence of continuing professional development relevant to practice management.

Desirable

• AMSPAR qualification or equivalent Practice Management qualification
• Relevant leadership or management qualification
• Training or qualification in employment/HR, finance, governance or health and safety

Skills

Essential

• Excellent communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing, including presenting information to a range of audiences.
• Strong leadership skills, with the ability to motivate, support and develop teams, enhance morale and maintain a positive working environment
• Strong organisational and time-management skills, with the ability to prioritise competing demands, delegate effectively and meet tight deadlines within a fast-paced environment
• Effective problem-solving, analytical and decision-making skills, with the ability to identify issues, assess risks and develop practical solutions.
• Ability to negotiate and identify opportunities to improve and enhance service delivery.
• Ability to build and maintain effective professional relationships and networks, both within the practice and with external organisations and stakeholders.
• Ability to develop, implement and embed policies, procedures and improvements effectively.
• Strong general IT skills and confidence in using a range of digital systems and technologies.

Desirable

• Experience and confidence in using EMIS Web.
• Experience using Docman 10.
• Experience of using NHS primary care reporting and performance systems

Qualities and Attributes

Essential

• Flexible
• Proven organisational skills
• Ability to perform under pressure
• Ability to work well in a team and also on own initiative
• Punctual and committed to supporting the team effort
• Excellent Interpersonal skills
• Trustworthy, with a high level of integrity
• Understand the importance of patient confidentiality
• Self-motivated and proactive
• Clean Driving Licence to carry out home visits
• Attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mortimer Medical Practice

Address

Kingsland

Leominster

Herefordshire

HR6 9QL

United Kingdom

Employer's website

https://www.mortimergpsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support the safe, efficient, and timely delivery of medications across Penrose Health services. Working closely with pharmacists and the wider multi-disciplinary team (MDT), you will manage prescription workflows, monitor medication safety, and contribute to cost-effective prescribing. This role is essential in ensuring patients receive the right medication at the right time, while maintaining compliance with clinical and organisational standards.

Person Specification

Knowledge

Essential

• Understanding of medication workflows and prescription processes
• Awareness of safe medication monitoring (bloods, drug levels)
• Familiarity with medicines optimisation principles

Desirable

• Knowledge of primary care systems and processes
• Understanding of cost-effective prescribing strategies

Skills

Essential

• Strong communication skills (verbal & written)
• Excellent attention to detail
• Ability to manage high-volume prescription requests
• Organisational and time-management skills

Desirable

• Experience using EMIS and Microsoft-based programmes
• Audit and data analysis skills

Qualifications

Essential

• Pharmacy Dispenser qualification OR minimum 2-year experience in community pharmacy
• Minimum GCSE-level education (or equivalent)
• Experience of working in GP or Community pharmacy
• GPhC registration (for Pharmacy Technicians)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Penrose Health

Address

Kingfisher Medical Centre

3 Staunton St

London

London

SE8 5DA

United Kingdom

Employer's website

https://www.penrosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Extended Access Practice Nurse & Clinical Lead is responsible for delivering high-quality, safe, and effective nursing care across the Black Country GP Hub, serving the populations of Citrus Health PCN and Newcomen PCN. The post holder will combine direct patient care responsibilities with clinical leadership duties, supporting the delivery of extended access services across evenings, weekends, and bank holidays.

As the Clinical Lead Nurse, the post holder will be the first point of contact for Practice Nurses, Advanced Nurse Practitioners (ANPs), and Healthcare Assistants (HCAs) working within the Extended Access Service. They will work closely with the Hub Management Team, GP Clinical Leads, and PCN leadership teams to ensure contractual requirements, quality standards, governance arrangements, and patient outcomes are consistently achieved.

The role requires a highly motivated, experienced Primary Care Nurse with strong clinical, leadership, and organisational skills who is passionate about delivering excellent patient care and supporting workforce development.

Clinical Practice

The post holder will:

• Assess, plan, implement and evaluate programmes of care to promote health and wellbeing.
• Deliver evidence-based nursing interventions in line with national and local guidance.
• Manage and review patients with long-term conditions, supporting self-management and personalised care planning.
• Identify patients at risk of developing long-term conditions and initiate appropriate interventions.
• Provide health promotion, screening and preventative care to improve patient outcomes.
• Undertake opportunistic health promotion during patient consultations.
• Deliver cervical cytology screening and women's health services.
• Offer family planning advice and support.
• Assess, manage and treat uncomplicated wounds.
• Deliver childhood and adult immunisation programmes.
• Provide travel health advice and vaccinations where appropriate.
• Recognise, assess and refer patients presenting with mental health concerns.
• Provide advice regarding prescribed and over-the-counter medications.
• Maintain accurate, contemporaneous, and legally compliant clinical records.
• Work within professional competence and NMC standards at all times.

Clinical Leadership

The post holder will:

• Provide visible clinical leadership and professional support to Practice Nurses, ANPs, and HCAs working within the Extended Access Service.
• Act as the first point of escalation for clinical and operational nursing queries.
• Lead by example, promoting high standards of patient-centred care.
• Support workforce planning and service development initiatives.
• Ensure nursing staff work within professional standards, clinical policies and evidence-based practice.
• Promote a culture of continuous quality improvement and shared learning.
• Contribute to service planning and the achievement of contractual performance targets.
• Support recruitment, induction, supervision and retention of nursing staff.
• Facilitate team development and encourage collaborative multidisciplinary working.

Clinical Governance & Quality

The post holder will:

• Ensure all clinical activity is delivered in accordance with NMC standards, NICE guidance, local policies, and national frameworks.
• Maintain awareness of regulatory updates and implement changes where required.
• Review and update clinical protocols and operating procedures.
• Participate in audits and quality improvement initiatives.
• Monitor service performance and support action planning where improvements are identified.
• Contribute to the investigation of complaints, incidents, significant events and near misses.
• Undertake root cause analysis and support implementation of learning outcomes.
• Promote patient safety, clinical effectiveness, and continuous quality improvement.
• Support safeguarding processes for children and vulnerable adults.
• Work within organisational policies relating to domestic abuse, substance misuse, and vulnerable groups.

Infection Prevention & Control

The post holder will:

• Ensure compliance with all Infection Prevention and Control policies.
• Identify infection control risks and implement corrective actions where required.
• Promote safe infection prevention practices across all Extended Access clinics.
• Support monitoring and audit of infection prevention standards.

Communication & Patient Engagement

The post holder will:

• Communicate effectively and compassionately with patients, carers and colleagues.
• Support patients receiving difficult or sensitive information.
• Adapt communication methods to meet individual needs and overcome barriers.
• Promote patient understanding, shared decision-making and informed consent.
• Act as an advocate for patients where appropriate.
• Develop effective relationships with internal and external stakeholders.

Workforce Development & Education

The post holder will:

• Support training, mentoring and development of nursing staff, HCAs and students.
• Monitor compliance with mandatory and role-specific training requirements.
• Identify learning needs and facilitate professional development opportunities.
• Share learning and best practice across the service.
• Maintain own professional development and NMC revalidation requirements.
• Support competency assessments where appropriately qualified.

Information Management

The post holder will:

• Utilise clinical systems effectively to support patient care, monitoring and reporting.
• Ensure accurate clinical coding and record management.
• Collate, analyse and present relevant clinical data to support service improvement.
• Maintain compliance with Information Governance and Freedom of Information requirements.

Equality, Diversity & Inclusion

The post holder will:

• Promote equality, diversity and inclusion in all aspects of care delivery.
• Support patients to access services fairly and without discrimination.
• Act as a role model for inclusive practice.
• Respect patients' rights, choices and cultural differences.
• Support compliance with organisational equality and diversity policies.

Person Specification

Qualifications

Essential

• Registered Nurse with active NMC registration.
• Significant experience within Primary Care or General Practice Nursing.
• Experience managing patients with long-term conditions.
• Experience undertaking cervical cytology.
• Experience delivering immunisation and vaccination programmes.
• Demonstrable leadership or supervisory experience within a clinical setting.
• Excellent communication and organisational skills.
• Knowledge of clinical governance and quality improvement processes.
• Understanding of safeguarding and patient safety requirements.
• Ability to work flexibly across extended access hours.

Desirable

• Experience leading or managing a small clinical team.
• Mentorship, teaching or assessor qualification.
• Experience working within PCN, Hub, or Extended Access services.
• Experience undertaking clinical audits and quality improvement projects.
• Experience in managing long term conditions.
• Qualifications in diabetes, respiratory disease, travel health, women's health or other long-term condition management.
• Strong interest in service development and clinical governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portway Family Practice

Address

Portway Lifestyle Centre

Newbury Lane

Oldbury

West Midlands

B69 1HE

United Kingdom

Employer's website

https://www.portwayfamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applications are open to home Trust nursing students due to qualify in September 2026.

We are currently recruiting experienced Band 5 Staff Nurses to the following areas.

Please indicate in your application which area you would like to work.

Critical Care TeamsAre you a registered nurse with previous experience caring for acutely unwell patients?

We are seeking experienced, enthusiastic, compassionate and motivated Registered Nurses to join our dynamic Critical Care teams. We have exciting opportunities available across the highly specialised critical care areas: Neuro/Major Trauma Critical Care, Cardiothoracic Critical Care and General Critical Care which specialises in Major Burns and Maternal medicine. These units provide exceptional care to some of the most complex and critically ill patients, offering nurses the opportunity to develop advanced clinical skills in a challenging yet rewarding environment. Working alongside experienced multidisciplinary teams, you will deliver high-quality, evidence-based care while supporting patients and their families through every stage of their critical care journey. Whether caring for patients with life-changing neurological injuries and major trauma or supporting those with complex medical conditions and severe burn injuries, you will play a vital role in making a difference every day. We are committed to supporting your professional development through comprehensive induction programmes, clinical education, mentorship and opportunities for career progression. If you are passionate about delivering outstanding patient care, thrive in a fast-paced environment and are looking to build a rewarding career within a leading Critical Care service, we would love to hear from you.

Please note that we are unable to offer alternative interview dates so candidates should make every effort to be available for the interview date shown on the current advert.

Please be advised we can only support face to face interviews at this time.

Person Specification

Shortlisting Criteria

Essential

• Meets All Essential Criteria

Desirable

• Meets All Desirable Criteria

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Responsibilities:- Greet and welcome visitors in a professional and friendly manner- Answer, screen, and forward incoming phone calls- Provide accurate information to callers and direct them to the appropriate person or department- Maintain a tidy and organised reception area- Receive and sort daily mail and deliveries- Schedule appointments and maintain appointment calendars- Perform basic clerical tasks such as photocopying, filing, and faxing- Assist with data entry and record keeping- Manage inventory of office supplies and place orders when necessary- Assist with other administrative tasks as needed

Requirements:- Proven work experience as a receptionist or in a similar role- Proficient in computer skills, including Microsoft Office- Excellent organisational skills with the ability to multitask and prioritise tasks effectively- Strong phone etiquette and customer service skills- Ability to type accurately and efficiently- Attention to detail and problem-solving skills- Professional appearance and demeanor

Person Specification

Qualifications

Essential

• Previous experience working in a healthcare, primary care, social care or administrative environment.
• Good understanding of the needs of patients with long-term conditions, complex needs, older people and/or vulnerable patients.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with patients, carers and healthcare professionals.
• Strong organisational and time-management skills, with the ability to prioritise workload effectively.
• Ability to work independently while also contributing effectively as part of a multidisciplinary team.
• Good IT skills and confidence using electronic systems and databases.
• Ability to maintain accurate, confidential and up-to-date patient records.
• Understanding of confidentiality, information governance and data protection requirements.
• Ability to demonstrate empathy, patience and a non-judgemental approach when supporting patients.
• Commitment to equality, diversity and treating patients with dignity and respect.

Desirable

• Desirable
• NVQ Level 2/3 in Health and Social Care, Business Administration, Care or a related subject.
• Experience working within a GP practice, NHS, community healthcare or social care setting.
• Knowledge of local health, social care and voluntary-sector services.
• Experience of care planning, social prescribing, signposting or coordinating support for patients.
• Experience working with multidisciplinary teams.
• Knowledge of EMIS Web, SystmOne or other primary-care clinical systems.
• Experience supporting patients with multiple or complex needs.
• Understanding of safeguarding procedures and referral pathways.
• Personal Attributes
• Caring, approachable and patient-focused.
• Reliable, professional and well organised.
• Proactive with a positive attitude.
• Able to handle sensitive and confidential information appropriately.
• Flexible and adaptable to changing priorities.
• Confident speaking with patients from a wide range of backgrounds.
• Willingness to undertake training and develop within the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Maybury Surgery

Address

The Maybury Surgery

Alpha Road

Woking

Surrey

GU22 8HF

United Kingdom

Employer's website

https://www.mayburysurgery.nhs.uk/ (Opens in a new tab)