Job description

Job responsibilities

To provide specialist psychological assessments of clients referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care.

To formulate and implement plans for the formal psychological treatment and/or management of a clients psychological problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy.

To be responsible for implementing a Cognitive Behavioural interventions for individuals and groups, within and across teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses where appropriate.

To evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual.

To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are managed by psychologically based standard care plans.

To exercise autonomous professional responsibility for the assessment and treatment of clients whose problems are managed by psychologically based enhanced care plans.

To provide specialist psychological advice, guidance and consultation to other professionals contributing directly to clients formulation, diagnosis and treatment plan.

To contribute directly and indirectly to a psychologically based framework of understanding and care to the benefit of all clients of the service, across all settings and agencies serving the client group.

To undertake risk assessment and risk management for individual clients and to provide advice to other professions on psychological aspects of risk assessment and risk management.

To communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of clients under their care and to monitor progress during the course of both unidiscplinary and multidisciplinary care.

Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities.

Person Specification

QUALIFICATIONS

Essential

• Master's Level (or equivalent) qualification in CBT or Diploma in CBT
• Accreditation by the BABCP

Desirable

• Pre-qualification training and qualifications in research methodology, staff training and/or other fields of applied psychology

Knowledge

Essential

• Knowledge of legislation in relation to the client group and mental health
• Knowledge of IT systems including word processing, email and local electronic patient information systems

Desirable

• Knowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g., personality disorder, dual diagnoses, people with additional disabilities etc)
• Knowledge of the theory and practice of at least one specialised psychological therapy

Experience

Essential

• Experience of specialist psychological assessment, formulation and treatment of clients across the full range of care settings, including outpatient, community, primary care and in patient settings
• Experience of working with a wide variety of client groups, across the whole life course presenting problems that reflect the full range of clinical severity including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
• Experience of teaching, training and/or supervision
• Experience of the application of clinical psychology in different cultural contexts
• Expertise in the use of complex methods of psychological assessment, formulation, intervention and management frequently requiring sustained and intense concentration.
• Well developed and effective communication skills, oral and written, to communicate complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS
• Skills in providing consultation to other professional and non-professional groups.
• Master's level knowledge of research methodology, research design and complex, multivariate data analysis as practiced within the clinical fields of psychology.

SKILLS

Essential

• Ability to teach and train others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
• Ability to identify and employ mechanisms of service governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
• Ability to self-reflect, use clinical supervision appropriately and consider complex organisational and team dynamics.
• Ability to travel to work across boundaries in a timely manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Moss House Community Mental Health Team

1a Moss Street

Garston, Liverpool

L19 2NA

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

The duties and responsibilities to be undertaken by members of the reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Coordinator and Management team, dependent on current and evolving practice workload and staffing levels:

Care Navigation

Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

Care navigate patients requests using the correct dispositions and guidelines to ensure all requests are dealt with correctly and in accordance with the patients medical needs.

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Process appointment requests for today/future appointments from patients by telephone and in person.

Deal with visits/requests

Administration

Be familiar with all practice protocols and polices

Deal with enquiries from patients, arrange appointments and explain practice procedures.

Direct patients to consulting rooms when necessary and assist patient who require help

Deal with incoming telephone calls, act accordingly, or take accurate messages and pass on to the relevant personnel

Enter data into patients electronic NHS Care Record

To generate EMIS patient online access

To book emergency ambulance when asked to do so by a clinician

To be familiar with both practice appointment books and extended hours services

To be familiar with the practice intranet ( Teamnet)

To read and respond when necessary to NHS email

To activate booking in kiosks

Deal with prescription queries

Manage new patient registrations

Additional administration duties on behalf of the practitioners or Practice Manager

Premises

To open and lock the premises and know the correct procedures for securing the premises

Know how to contact the alarm companies

Ensure reception waiting area is kept tidy and safe for patients

Ensure only up to date posters and leaflets are displayed

Training

Undertake training as directed

Attend primary healthcare team meetings, reception team meetings, and protected time for learning sessions. (PLT)

To maintain Bluestream training modules

Person Specification

Qualifications

Essential

• GCSE or Equivalent in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rectory Meadow Surgery

Address

School Lane

Amersham

Buckinghamshire

HP7 0HG

United Kingdom

Employer's website

https://www.rectorymeadowsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

• To assist the Senior Practice Manager, or to lead, in the overall running of the practice, fulfilling any reasonable task as directed by your practice manager.
• To take responsibility for the management of the practice alongside the Senior Practice manager, including the management of administrative staff and non-clinical management of GPs, nurses and HCA staff.
• To be responsible for compiling all practice rotas and ensuring these are communicated and understood by all staff.
• To assist, or to lead, in matters of HR as directed by the practice manager, including the recruitment process, induction, grievance and disciplinary procedures.
• To be aware of the practices contractual responsibilities and assist the management team in the quality provision of services.
• To be aware of the practices National, Direct and Local enhanced services and take the lead in searching for data and reporting performance to the appropriate NHS personnel.
• To be aware of the practices requirements under the Quality Outcomes Framework (QOF), and assist the Senior Practice Manager in maximising performance.
• To provide support to clinical teams in correctly identifying and targeting patients for assessment and treatment in line with BeCCoR, QOF, and enhanced service targets.
• To provide advice and support for clinical teams and to produce regular reports on the progress of these groups in achieving their targets.
• To assist in the production of information for clinical audit as requested by the clinical teams and the practice manager.
• To provide support and training for current and new staff including IT, the clinical system and ensuring that data quality guidelines are understood and adhered to.
• To act as a contact for staff in relation to issues of IT and liaise with PCT IT support department to resolve any persistent hardware and software issues.
• To attend PCN meetings on behalf of the practice, and feedback information for decisions by the Senior Practice Manager.
• To deliberately build a positive and fair culture amongst the team.

Person Specification

Qualifications

Desirable

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of leading a team.
• Experience of running an administrative system.

Desirable

• Experience of working in a GP practice.
• Experience of management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hill Top Surgery

Fircroft Road

Fitton Hill

Oldham

OL8 2QD

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a real difference in mental health and neurorehabilitation

Helping others improve and turn their lives around is one of the most rewarding things you can do.

At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for an outstanding, compassionate and experienced Senior Support Workers with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes.

You'll be working 42 hours per week, across days,nights and alternate weekends, making a positive difference to the lives of the people in our care.

This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men with acquired brain injury, neurological conditions, complex mental health needs and behaviours that challenge.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation.

The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury.

The in-house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning.

Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting.

You may have worked as a:

• Senior Support Worker

• Team Leader

• Mental Health Support Worker

• Support Worker

• Healthcare Assistant

• Rehabilitation Assistant

• Brain Injury Support Worker

• Complex Needs Support Worker

• Care Assistant

• Residential Support Worker

• Recovery Worker

• Hospital Support Worker

Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable.

If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

You'll work a structured rota across days, night sand alternate weekends.

Your rota will include:

• Week 1: Monday, Tuesday, Saturday and Sunday

• Week 2: Wednesday, Thursday and Friday

• Day shifts: 8:00am to 8:30pm

• Night shifts: 8:00pm to 8:30am

This pattern gives you consistency, regular days off and the opportunity to build strong working relationships with colleagues and service users.

Your Day-to-Day

As a Senior Support Worker at Cygnet Paddocks, you'll play a key role in supporting men through their recovery and rehabilitation journey and supporting management in the day-to-day running of the service.

Your responsibilities will include:

As a Senior Support Worker, you will:

• Offer enhanced care with a flexible and person-centred approach to all individuals in our care

• Support individuals to complete personal care activities while promoting dignity, choice and independence

• Provide guidance and encouragement through physical and emotional support

• Learn about individuals specific needs and provide support in the most appropriate way

• Assist with medical and welfare needs and report concerns as required

• Support individuals to manage their behaviour and work towards agreed goals

• Support management in the day-to-day running of the service

• Undertake supervisory and administrative responsibilities, including supporting and supervising support workers

• Safeguard individuals and maintain a safe, clean and supportive environment for all

You are

We are looking for people who are genuinely driven to make a difference.

• An experienced Support Worker ready to step up to a new challenge

• Experienced in a similar mental health, care, healthcare or support setting, ideally with at least 2 years experience

• Genuinely driven to make a difference in peoples lives

• Confident, assertive & ambitious for yourself, service users & the organisation

• An excellent communicator & good team player

• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

• Calm, resilient and able to respond positively in challenging situations

• Able to empower & support service user independence

• Energetic and motivated to provide a trusting, stimulating and varied environment

• Passionate about empowering people and supporting independence

• Committed to delivering safe, compassionate and person-centred care

• Organised, committed & keen to develop your management & leadership skills

Why Cygnet? We'll offer you...

At Cygnet, our perks go way beyond pension schemes and professional development. We want you to feel supported both in and out of work.

• £14.23 per hour, increasing to £14.48 per hour after18 months

• 42 hours per week

• A rewarding role with the opportunity for overtime

• Regular coaching and appraisal

• Expert supervision and peer support

• Paid breaks

• Employee discount savings

• 24-hour free GP helpline

• Discounted gym membership

• Blue Light Card discount

• Free eye tests

• On-site benefits, including free meals

• Shopping, travel and leisure discounts

• A range of healthcare and financial benefits

• Excellent professional development opportunities

• The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Ready to Make a Difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Paddocks in Widnes as a Support Worker and help men with acquired brain injury, neurological conditions and complex mental health needs progress through recovery and rehabilitation.

Apply now to start making a difference with Cygnet.

Successful candidates will be required to undergo an enhanced DBS check.

Frequently Asked Questions:

Where is Cygnet Paddocks located?

Cygnet Paddocks is located on Wilmere Lane, Widnes, Cheshire, WA8 5UY, in the North West.

Is this role suitable for candidates from Liverpool?

Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, St Helens and Cheshire.

What type of service is Cygnet Paddocks?

Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected by acquired brain injury or neurological conditions.

Do I need mental health experience?

Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs, healthcare or support work.

What hours will I work?

You'll work 42 hours per week across days, nights and alternate weekends, with 12-hour shifts from 8:00am to 8:30pm and 8:00pm to 8:30am.

What is the hourly rate?

The role pays £14.23 per hour, increasing to £14.48 per hour after18 months.

Is Cygnet Paddocks rated by the CQC?

Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Widnes

WA8 5UY

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description: Advanced Nurse Practitioner (ANP)

Job Title: Advanced Nurse Practitioner

Employer: Harwood Group Practice

Location: Harwood Medical Centre / Tonge Moor Health Centre, Bolton

Salary:(Dependent on experience)

Hours: 37.5 hours per week (Monday Friday, 08:00 18:30)

Independent Prescribing (V300) is an essential requirement for this role. To ensure the safety and efficiency of our autonomous clinical service, applicants who do not hold a valid Independent/Supplementary Prescribing qualification will not be considered for this position.

The post-holder is an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment, and evaluation of care.

The role is split between site-based clinics and a community-based home visiting service, ensuring that patients who are housebound or in residential care receive high-standard clinical intervention. As an independent prescriber, you will be responsible for the complete episode of care, from diagnosis to issuing necessary prescriptions.

• Autonomous Consultations: Deliver face-to-face and telephone consultations for patients with undifferentiated and undiagnosed problems.

• Independent Prescribing: Issue prescriptions safely and effectively in accordance with your scope of practice, national legislation, and local formularies.

• Medication Review: Conduct complex medication reviews for patients with multiple comorbidities, particularly during home visits.

• Acute & Chronic Care: Manage a wide-ranging caseload including acute minor illnesses and complex long-term conditions (COPD, Diabetes, Frailty).

• Home Visiting: Lead the clinical response for housebound patients, providing acute assessments and proactive frailty reviews.

• Collaborative Working: Work as an integral part of the Harwood MDT, participating in clinical meetings, safeguarding reviews, and GSF meetings.

• Referrals: Ensure timely and appropriate referrals to PCN specialists and secondary care.

• Support: Act as a clinical resource for the wider nursing team regarding prescribing queries and complex case management.

Person Specification

Qualifications

Essential

• Attribute Essential (Must have) Registered Nurse (NMC) & Independent/Supplementary Prescriber (V300); MSc in Advanced Clinical Practice.

Experience

Essential

• Experience working as an ANP in Primary Care; Proven track record of autonomous prescribing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Harwood Group Practice

Address

Harwood Medical Centre

Hough Fold Way

Harwood

Bolton

BL2 3HQ

United Kingdom

Employer's website

https://www.harwoodmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Research is encouraged with an expectation to develop projects and undertake audits.

The post holders will undertake theatre lists, clinics and other clinical activities under the supervision of the Consultant. The post holder will lead on the safe and effective management of inpatients and undertake on-call for the department as required.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Eligible for full registration with the GMC at time of appointment and holds a current licence to practise

Experience

Essential

• Completion of core surgical training Substantive experience as a Specialist Registrar in Urology - post CCT level
• Proven ability and commitment to carry out high quality research, leading to publication
• Involvement in the clinical audit process and an understanding of its aims and objectives
• Understanding and proven ability to apply research findings in a clinical/organisational context

Skills and Abilities

Essential

• Management of urological emergencies

Communication

Essential

• Excellent written and spoken English Communicate in an empathetic and comprehensible way to patients
• Ability to act as a consistent reference point in a team and to take a leadership role where needed
• Ability to organise and prioritise workload, to delegate responsibilities as appropriate and to supervise staff

Personal and People Development

Essential

• Participates in teaching and instruction to junior staff

Desirable

• Leads own career development

Specific Requirements

Essential

• Willing and able to participate in the departmental on-call rota
• Able to work flexibly to meet service needs, including working until 7pm on a regular basis Fit to perform the full duties of the post, as determined through Occupational Health, with reasonable adjustments provided wherever possible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Eligible for full registration with the GMC at time of appointment and holds a current licence to practise

Experience

Essential

• Completion of core surgical training Substantive experience as a Specialist Registrar in Urology - post CCT level
• Proven ability and commitment to carry out high quality research, leading to publication
• Involvement in the clinical audit process and an understanding of its aims and objectives
• Understanding and proven ability to apply research findings in a clinical/organisational context

Skills and Abilities

Essential

• Management of urological emergencies

Communication

Essential

• Excellent written and spoken English Communicate in an empathetic and comprehensible way to patients
• Ability to act as a consistent reference point in a team and to take a leadership role where needed
• Ability to organise and prioritise workload, to delegate responsibilities as appropriate and to supervise staff

Personal and People Development

Essential

• Participates in teaching and instruction to junior staff
• Leads own career development

Specific Requirements

Essential

• Willing and able to participate in the departmental on-call rota
• Able to work flexibly to meet service needs, including working until 7pm on a regular basis
• Fit to perform the full duties of the post, as determined through Occupational Health, with reasonable adjustments provided wherever possible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

a) The Nursing Associate will deliver care within their proven competency as achieved during their Nursing Associate Training.b) Recognise changes in a patients condition and seeks assistance from aRegistered Nurse of band 5 or above and/or GP as appropriate.c) Contribute to the planning, implementation and monitoring of patient care as part of the Community Nursing Team.d) Using recognised assessment tools including NEWS2, MUST and Purpose-T to risk assess, record and act upon patients changing conditions.e) Treat, monitor and discharge patients under the leadership and direction of a registered nurse of band 5 or above.f) Monitor individualised care plans.g) Perform specific interventions as identified by competency achievement to enhance the delivery of care, such as but not exclusively: venepuncture, cannulation, catheterisation, wound assessment and care, Doppler and compression, administration of medications excepting IV.h) Plan and implement non-complex tasks and interventions guided by standard operating procedures and competency achievement.i) Contribute to patient review, care planning and delivery of care for End of Life patients.j) Provide support, training and supervision to others.k) Maintain clear concise and legible documentation adhering to standards in accordance with NMC and Trust policies.l) Liaise and refer patients to the MDT team as appropriate in accordance with local procedures.m) Participate in clinical audits.n) Be responsible for own personal development, including keeping up to date with Mandatory training and training relevant to the area of practice.o) Attend regular reviews with your team leader and have yearly appraisals.p) Undertake a link role as required.q) Act as a professional role model.r) Support the implementation of departmental policies and contribute to team and service developments.s) Maintain and replenish stock levels and clinical supplies in the patientshomes.t) Ensure effective and efficient use of resources, equipment and supplies.u) Demonstrates an awareness of Health, Safety and Security risk.

Person Specification

Qualification

Essential

• Registered Nursing Associate on the NMC register
• End point assessment completed successfully

Experience

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional revalidation
• Understanding of the importance of following procedures and treatment plans
• Experience of caring for patients in a healthcare setting

Desirable

• Experience of working in the community

Skills

Essential

• Experience of working in teams under appropriate supervision as part of a multidisciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information
• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise and prioritise own delegated workload
• Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
• Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
• Ability to support, supervise, and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting

Other

Essential

• Car Driver and access to a car for work purposes, unless under Equality Act
• Flexible to cover service needs, including weekends, out of hours or shift pattern

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

4th Floor Crawley Hospital

Wet Green Drive

Crawley

RH11 7DH

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

Main duties and responsibilitiesClinical correspondence and coding

• Process incoming clinical correspondence, including hospital letters, discharge summaries, clinic letters and other reports.
• Accurately code relevant clinical information onto patients electronic medical records using appropriate clinical/snomed codes.
• Ensure that correspondence, reports, results and other information are recorded, actioned and stored in accordance with practice protocols and the Data Protection Act 2018.
• Identify information requiring clinical review and forward it to the appropriate clinician.
• Highlight urgent, significant or unclear information for prompt clinical attention.
• Update patients medical records accurately and within agreed timescales.
• Support the maintenance of complete, accurate and high-quality patient records.
• Maintain an understanding of practice coding procedures and relevant changes to coding requirements.

• Process routine and urgent referrals in accordance with practice procedures.
• Prepare and send referral letters and supporting clinical information.
• Use relevant electronic referral systems and other NHS platforms.
• Ensure referrals contain the necessary information and documentation before submission.
• Monitor referral worklists and follow up any rejected, incomplete or outstanding referrals.
• Liaise with clinicians, patients, hospitals, community services and other healthcare organisations regarding referrals.
• Deal with referral queries and provide patients with appropriate administrative information.
• Maintain accurate records of referrals and actions taken.
• Prepare letters, reports and other correspondence from information provided by clinicians.
• Support the completion of forms, medical reports and requests for information.
• Maintain confidentiality when handling sensitive medical and personal information.

• Assist in producing information for clinical audits, screening programmes and chronic disease management.
• Support the effective operation of patient recall and review systems.
• Run searches and produce patient lists using the practice clinical system.
• Contact patients by telephone, text message, letter or other approved method to arrange reviews, monitoring or screening.
• Record all contact attempts and outcomes accurately.
• Identify patients who have not responded to recall invitations and follow the agreed practice escalation process.
• Keep up to date with changes to the Quality and Outcomes Framework (QOF), as required.
• Work with clinicians and other members of the practice team to support the achievement of QOF and other contractual targets.
• Identify missing or incorrect coding that may affect patient care, recalls, audits or practice performance.
• Support seasonal and national health campaigns where required.

• Assist with clinical audits, searches and data collection.
• Produce reports, spreadsheets and information for clinicians and managers.
• Support data-quality improvement work by identifying incomplete, inconsistent or inaccurate records.
• Update patient information and monitoring registers in line with practice procedures.
• Assist with the preparation of evidence required for internal reviews, inspections and contractual submissions.
• Maintain accurate audit trails and records of completed work.
• Take part in re-audits and quality-improvement work where required.

• Manage assigned tasks, emails, correspondence and administrative work within agreed timescales.
• Respond to telephone, written and electronic enquiries in a professional manner.
• Liaise with patients, pharmacies, hospitals and other organisations as appropriate.
• Process requests for medical records, reports, forms and non-NHS work in accordance with practice procedures.
• Maintain spreadsheets, registers, electronic folders and filing systems.
• Support registrations, deductions and amendments to patient details where required.
• Provide administrative support for clinical, practice and team meetings.
• Take and prepare meeting minutes when requested.
• Assist with general office duties, including post, scanning, photocopying and document management.
• Provide appropriate cover for colleagues during periods of absence.
• Provide reception support when required and following appropriate training.
• Undertake any other duties appropriate to the role, as reasonably requested by the Practice Manager or Partners.

Person Specification

Experience

Essential

• Experience of clinical coding

Desirable

• Experience of working under pressure
• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Donneybrook Medical Centre

Address

Clarendon Street

Hyde

Cheshire

SK14 2AH

United Kingdom

Employer's website

https://www.donneybrookmedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Together with other colleagues, to provide a comprehensive service for patients. This includes all aspects of clinical care, treatment, and relevant management duties necessary for the proper functioning of the Care Group.

Shared responsibility with colleagues for providing 24/7 cover for the Unit on a rota basis. This also includes covering colleagues periods of annual leave and short-term sickness.

Participation in multidisciplinary meetings.

Contribution to audit and clinical governance programmes.

Responsibility for outpatient clinic commitments in peripheral hospitals, as agreed with the Care Group management team.

Contribution to the Care Groups research interests, in accordance with the Trusts R&D framework.

Contribution to audit programmes, Morbidity and Mortality meetings, clinical governance programmes, and Learning from Deaths initiatives.

Conduct all activities within the contracted level of service and in line with the operating plan for the service(s).

Work collaboratively with clinical and other professional colleagues to ensure staff productivity within the specialty is maintained and job satisfaction is enhanced. This may include involvement in the appraisal process for peers and/or junior colleagues.

Comply with all Trust infection prevention and control policies, including hand hygiene, personal hygiene, environmental hygiene, and food hygiene.

Prepare for and undertake any protective interventions for which you are responsible, in a manner consistent with evidence-based practice and maintaining patient safety.

Person Specification

Qualifications

Essential

• Registerable medical qualification
• MRCOphth or equivalent
• Full registration with GMC with License to Practice

Desirable

• Other higher degree or diploma (e.g., MD)
• Management course and / or qualification
• Teaching skills course / qualification

Training and Experience

Essential

• Wide experience in all aspects of Ophthalmology, culminating in award of CCT or equivalent
• Specialist training in Glaucoma Surgery
• Experience in day-to-day organisation of Ophthalmic services in a busy Teaching Hospital
• Experience of conducting or supporting clinical research
• Experience of undergraduate and post-graduate teaching and exam preparation

Desirable

• Familiar with current structure of Health Service and conversant with recent initiatives and changes (2)

Skills

Essential

• Effective communicator, able to work in a close-knit team and co-operate with all medical and paramedical staff
• Able to demonstrate leadership capability within multi-disciplinary teams
• Thorough understanding of principles of medical audit and quality improvement

Desirable

• Familiarity with information technology and general computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical/Managerial/Strategic

To be an active member of the NWAFT Specialist Palliative Care Service and help deliver the departmental mission of excellence in clinical care and teaching and participate in developing and establishing models of delivering specialist palliative care advice

To provide clinical care for patients who have been referred to the specialist palliative care service, including inpatients and outpatients, providing specialist advice and a referral service for other clinicians in the Trust

To lead on specialist palliative care provision in the community area surrounding Hinchingbrooke Hospital alongside consultant colleagues and provide specialist palliative care advice and input to the community when appropriate

To participate in the consultant on-call rota and provide cover for colleagues in time of absence and leave when required

To undertake administrative duties associated with the care of patients in their charge and the running of their clinics or departments

To provide clinical leadership in specialist palliative and end of life care within NWAFT

To liaise effectively and on a timely basis with general practitioners, community services and all health care agencies

To lead specialist palliative care multidisciplinary team meetings and share in attendance at other cancer and relevant non-cancer MDMs

To contribute to locality, network and national workforce streams

To participate in the activities of the service by attending service meetings, and other team meetings and by contributing to the development of an ethos of effective and efficient management of resources and performance

To undertake the appropriate management responsibilities and be aware of individual responsibilities in accordance with the Trusts Health and Safety policy and report as necessary any accident or potentially hazardous environment

Teaching

To be involved with the education of all members of the multi professional team both formally and informally including undergraduates

To undertake professional supervision and management of junior staff

Clinical Governance

To have regard at all times to the clinical and quality standards set out in the National Institute for Clinical Excellence (NICE) guidance reports

To participate in the Trusts clinical governance activities, and to encourage and foster improvements in the quality and standards of clinical services

To be responsible for clinical audit activities, and participate in relevant national and local audit programmes

To have responsibility for ensuring that serious untoward incidents, incidents and near misses are appropriately reported into the Trusts risk management systems

To handle patient and user complaints as requested and to work with the Trusts complaints department in ensuring timely responses for complainants

Person Specification

Education and Qualifications

Essential

• MRCP/MRCGP/FRCR/FRCA or equivalent
• Fully registered with the GMC
• CCT (or equivalent for non-UK applicants of equivalent status), or be accredited (or equivalent), and be on the GMC Specialist Register in Palliative Medicine at the time of taking up the consultant appointment. Alternatively, candidates can hold or be within 6 months of their CCT at interview

Desirable

• Higher Degree (e.g.MA, MSc, PhD, MD)

Clinical Experience

Essential

• Expertise in full range of Palliative Medicine conditions
• Ability to lead a multi-professional team and take full and independent responsibility for clinical care of patients
• Ability to provide expert palliative care advice and support to other healthcare professionals in the hospice, hospital and community settings
• Understanding and experience of all aspects of Clinical Governance

Audit/Management/IT

Essential

• Experience of audit and management
• Evidence can manage priorities
• Evidence of management/leadership skills training
• Appropriate IT skills

Teaching and Research

Essential

• Ability to teach clinical skills to trainees and multidisciplinary teams
• Experience of research and ability to appraise research critically and to apply research outcomes to clinical problems

Desirable

• Publications in peer reviewed journals
• Evidence of formal teaching qualifications

Personal attributes

Essential

• Ability to work in partnership to deliver a patient centred service
• Caring and empathetic attitude to patients
• Ability to communicate effectively with patients, relatives, GPs, hospital staff and other agencies
• Ability to undertake travel requirements of post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Huntingdon

PE29 6NT

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• RN child /RSCN
• Nursing Degree
• Teaching and Assessing Qualification

Desirable

• Mentoring course
• Degree module in specialist area or working towards
• Communication/counse lling skills training
• Evidence of continuing professional development

Knowledge

Essential

• Knowledge of recent NHS legislation, recommendations
• Awareness of the national and local priorities and changing trends in specialist area.
• Evidence of knowledge within specialist area

Skills

Essential

• Ability to lead junior colleagues
• Good communication and listening skills
• Ability to make appropriate decisions at all levels
• Audit skills
• Ability to prioritise workload, achieving a balance between clinical and other aspects of role
• Ability to work autonomously and as part of team
• Ability to cope under pressure
• Proactive, takes own initiative
• Supportive team member

Experience

Essential

• Proven post registration experience, some of which is in a relevant/ associated area.
• Experience of completing and contributing to audit / research.
• Experience of contributing to the teaching and mentoring of staff.

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question

Other Role Requirements

Essential

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see full job description and personal specification for further details of the main responsibilities and job purpose

Person Specification

Qualifications

Essential

• MRCP (UK)
• Entry on GMC Specialist Register for Geriatric Medicine
• Essential medical experience at Registrar or Consultant Level

Desirable

• Relevant Higher degree (MD/PhD)
• Qualification in Medical Education

Application FORM

Essential

• MRCP

Desirable

• MRCP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a real difference in mental health and neurorehabilitation

Helping others improve and turn their lives around is one of the most rewarding things you can do.

At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for outstanding, compassionate and experienced Support Workers with a passion for delivering excellent care to join our team at Cygnet Paddocks in Widnes.

You'll be working 42 hours per week, across days,nights and alternate weekends, making a positive difference to the lives of the people in our care.

This is a rewarding opportunity for candidates looking for Mental Health Support Worker jobs in Widnes, Support Worker jobs near Liverpool, or a specialist role supporting men with acquired brain injury, neurological conditions, complex mental health needs and behaviours that challenge.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation.

The service supports the Level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury.

The in-house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning.

Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting.

You may have worked as a:

• Mental Health Support Worker

• Support Worker

• Healthcare Assistant

• Rehabilitation Assistant

• Brain Injury Support Worker

• Complex Needs Support Worker

• Care Assistant

• Residential Support Worker

• Recovery Worker

• Hospital Support Worker

Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable.

If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

You'll work a structured rota across days, nights and alternate weekends.

Your rota will include:

• Week 1: Monday, Tuesday, Saturday and Sunday

• Week 2: Wednesday, Thursday and Friday

• Day shifts: 8:00am to 8:30pm

• Night shifts: 8:00pm to 8:30am

This pattern gives you consistency, regular days off and the opportunity to build strong working relationships with colleagues and service users.

Your Day-to-Day

As a Support Worker at Cygnet Paddocks, you'll play a key role in supporting men through their recovery and rehabilitation journey.

Your responsibilities will include:

• Offering enhanced care using a flexible and person-centred approach

• Providing guidance and encouragement through physical and emotional support

• Building positive, professional and therapeutic relationships

• Learning about each individuals specific needs and supporting them in the most appropriate way

• Assisting with medical, physical and welfare needs

• Reporting medical and welfare concerns as required

• Supporting safeguarding practices and maintaining professional boundaries

• Helping to maintain a safe, clean and therapeutic environment

• Supporting individuals with daily routines, independence and rehabilitation goals

• Working closely with nurses, clinicians and wider professionals to deliver outstanding care

You Are...

We are looking for people who are genuinely driven to make a difference.

• Experienced in a similar mental health, care, health care or support setting, ideally with at least 2 years experience

• Genuinely passionate about improving peoples lives

• A confident communicator and good team player

• Calm, resilient and able to respond positively in challenging situations

• Sensitive, intuitive and respectful

• Energetic and motivated to provide a trusting, stimulating and varied environment

• Passionate about empowering people and supporting independence

• Committed to delivering safe, compassionate and person-centred care

Why Cygnet?

At Cygnet, our perks go way beyond pension schemes and professional development. We want you to feel supported both in and out of work.

• £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after18 months

• 42 hours per week

• A rewarding role with the opportunity for overtime

• Regular coaching and appraisal

• Expert supervision and peer support

• Paid breaks

• Employee discount savings

• 24-hour free GP helpline

• Discounted gym membership

• Blue Light Card discount

• Free eye tests

• On-site benefits, including free meals

• Shopping, travel and leisure discounts

• A range of healthcare and financial benefits

• Excellent professional development opportunities

• The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Ready to Make a Difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Paddocks in Widnes as a Support Worker and help men with acquired brain injury, neurological conditions and complex mental health needs progress through recovery and rehabilitation.

Apply now to start making a difference with Cygnet.

Successful candidates will be required to undergo an enhanced DBS check.

Frequently Asked Questions:

Where is Cygnet Paddocks located?

Cygnet Paddocks is located on Wilmere Lane, Widnes, Cheshire, WA8 5UY, in the North West.

Is this role suitable for candidates from Liverpool?

Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, St Helens and Cheshire.

What type of service is Cygnet Paddocks?

Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected by acquired brain injury or neurological conditions.

Do I need mental health experience?

Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs, healthcare or support work.

What hours will I work?

You'll work 42 hours per week across days, nights and alternate weekends, with 12-hour shifts from 8:00am to 8:30pm and 8:00pm to 8:30am.

What is the hourly rate?

The role pays £13.15 per hour, increasing to £13.45 per hour after 3 months and £13.70 per hour after18 months.

Is Cygnet Paddocks rated by the CQC?

Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Widnes

WA8 5UY

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Care Coordinator: Secretary and Communications.

There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload, staffing levels and business need:

The Care Coordinator is responsible for leading our service for patient referrals, supporting clinical administration, maintaining effective communication and relationships with healthcare providers. They will be fundamental in supporting practice communications and service development to ensure high-quality patient care and efficient practice operations.

Referral and Care Coordination

• Develop and maintain strong working relationships with secondary care, community services, and other healthcare providers.
• Maintain up-to-date knowledge of local referral pathways, services, and neighbourhood working initiatives.
• Manage and maintain a comprehensive database of referral pathways, service contacts, and provider information.
• Support clinicians with the processing of electronic referrals using eRS, Ascenda Gateway, and other relevant systems.
• Process urgent and fast-track (2 Week Wait) referrals promptly, ensuring appropriate follow-up and liaison with patients, clinicians, and external services.
• Monitor and report on referral activity, identifying trends and supporting strategic initiatives to improve patient care and access to services.
• Support the review and update of practice protocols in line with current pathways and service developments.

Clinical and Administrative Support

• Provide high-quality administrative and secretarial support to GPs, Partners, and the wider clinical team.
• Prepare and process clinical correspondence, including letters, reports, referrals, and other documentation accurately and confidentially.
• Arrange appointments, investigations, and bookings, liaising with hospitals, service providers, clinicians, and patients as required.
• Action tasks delegated by clinicians and colleagues in a timely manner.
• Manage hospital correspondence and undertake administrative actions relating to incorrect registrations and patients who have left the practice.
• Assist with the preparation and administration of patient care plans under the direction of the clinical team.
• Maintain Continuity of Care and Gold Standards Framework (GSF) registers, working closely with clinical and administrative leads.
• Undertake minute-taking and prepare agendas for meetings when required.
• Complete additional administrative duties as directed by the Partners and management team.

Data Management and Systems

• Ensure accurate, timely, and secure entry of patient information onto EMIS and other practice systems.
• Maintain effective filing and record-management systems, ensuring information is accessible, accurate, and compliant with data protection requirements.
• Support the development and efficient use of digital systems and communication platforms, including BlinxPACO.

Communication and Patient Liaison

• Handle incoming and outgoing telephone calls, responding to enquiries and directing queries appropriately.
• Act as a key point of contact between the practice, patients, hospitals, and external healthcare organisations.
• Promote effective communication between the practice and local healthcare services to support seamless patient care.

Practice Communications and Engagement

• Support the implementation and ongoing development of the practice communication strategy.
• Maintain awareness of national and local healthcare campaigns and coordinate related practice communications.
• Manage the practice content calendar and oversee the planning of communication activities.
• Coordinate and manage practice social media platforms and communications.
• Produce and distribute the practice newsletter.
• Work collaboratively with the Patient Participation Group (PPG) to encourage patient engagement and gather feedback to support service improvement.

General Responsibilities

• Contribute to the continuous improvement of practice services, processes, and patient experience.
• Maintain confidentiality and comply with all practice policies, information governance standards, and regulatory requirements.
• Undertake any other reasonable duties appropriate to the role, as required to meet service needs and business priorities

The list above is not exhaustive and you will be required carry out suitable tasks as directed by the Management.

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a healthcare setting

Qualifications

Desirable

• GCSE Mathematics & English (C or above) or equivalent
• NVQ Level 2 in Health and Social Care

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policies and procedures
• EMIS/SystmOne/Vision user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Elms Medical Centre

Address

3 The Elms

Dingle

Liverpool

L8 3SS

United Kingdom

Employer's website

https://www.theelmsmedicalcentre.nhs.uk/ (Opens in a new tab)