Job description

Job responsibilities

To deal professionally with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolving local issues and using initiative to take follow-up action when appropriate

Health & Safety: To complete the Health & Safety Log on a monthly basis to report all problems with the infrastructure of the reception area and offices to the facilities department. To work closely with administrators to report and record all maintenance issues in a timely manner, following up outstanding requests as required.

To be a Fire Warden and undertake the necessary training every two years.

Training - To ensure all mandatory training is kept up to date and to participate in any additional training and developmental needs as required by the Business Manager.

Assist with the induction of new staff to the team and to assist with other staffing set ups as necessary.

Reception cover- Able to cover the reception breaks and annual leave

Data Protection - To be comply with the data protection request and assist senior administrator in gathering information required.

To work in a flexible and open manner in line with the needs of the service. To attend regular supervision and annual appraisal meetings.

Person Specification

Experience

Essential

• Proven experience in administrative roles, preferably in a healthcare or medical setting.
• Familiarity with medical terminology and electronic health records systems is desirable.
• Experience in Primary Care and Out-of-Hours Systems EMIS & Adastra
• Proficient use of MS office applications

Skills, Abilities & Vaccinations

Essential

• Excellent organisational and time-management skills.
• Strong attention to detail and accuracy in data entry.
• Effective communication skills, both written and verbal.
• Proficient in the use of Microsoft Office applications.
• Awareness of Data Protection and Confidentiality and ability to handle confidential information with discretion.
• Customer-focused with a commitment to providing high-quality service.
• Adaptable and able to work in a fast-paced environment
• Punctual and reliable
• Flexibility to work Monday to Sunday late evenings/weekends
• Team player with a collaborative and positive attitude
• Ability to prioritise tasks and work independently
• Strong problem-solving skills and a proactive approach to challenges
• Candidates must be up to date with the following vaccinations and be able to provide appropriate evidence of vaccinations-
• Tetanus
• Polio
• Diphtheria
• MMR (Measles, Mumps and Rubella)
• Hepatitis B.

Qualifications

Essential

• Minimum of Math and English GCSE or equivalent, additional qualifications in office administration or a related experience are desirable

Employer details

Employer name

Newham GP co-operative LTD

Address

Balaam Park Health Centre

113 Balaam Street

London

E13 8AF

United Kingdom

Employer's website

http://newhamgpcoop.com/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the Practice Team with a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and signpost patients to the appropriate service or Healthcare Professional

Administrative duties to help with the smooth and efficient running of the Practice including clerical support to clinical staff and other members of the Practice Team

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other Healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other Healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that incorporates the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual annual appraisals, taking responsibility for maintaining a record of own personal and/or professional development and mandatory training
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate

Person Specification

Experience

Essential

• Previous experience working in a NHS GP Surgery or Primary Care Essential criteria
• Experience with using windows software eg WORD, EXCEL etc keyboard skills, computer literacy
• Experience in the use of the EMIS System Evidence of good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pilgrims Way Surgery

Address

Pilgrims Way

Dartford

Kent

DA1 1QY

United Kingdom

Employer's website

https://www.pilgrimswaysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Practice Pharmacist

Title: Practice Pharmacist

Responsible (clinically) to: GP

Responsible (administratively) to: Practice Manager

Job Summary

The main purpose of the role is to deliver clinical pharmacy support to Wetmore Road Surgery through management and interventions of your own patient caseload. You will work as part of the general practice team to resolve day-to-day medicine issues and deliver direct patient care. This includes managing long-term conditions, specific advice for those on multiple medications and better access to health checks.

Key Responsibilities

To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Reduce inappropriate poly-pharmacy and wasteful prescribing through clinical medication review

Set up and manage systems to ensure continuity of medicines supply to high-risk groups of patients (e.g. those with medicine compliance aids or those in care homes).

Identification of cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches. This might include risks that are patient related, medicine related, or both.

Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews. Put in place changes to reduce the prescribing of these medicines to high-risk patient groups.

Update and implement a practice repeat prescribing policy. Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review to the GP

Undertake Clinical Medication Reviews and Structured Medication Reviews with patients, implement required actions or produce recommendations for the GP on prescribing and monitoring as appropriate.

Work with care home staff to improve safety of medicines ordering and administration.

Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advise on treatment pathways)

Work with the Practice Manager and GPs to ensure the practice is compliant with CQC standards where medicines are involved. Undertake risk assessment and management and ensure compliance with medicines legislation.

To contribute to public health campaigns, including flu vaccinations, and adult immunisation programmes.

Answers all medicinerelated enquiries from GPs, other practice staff and patients with queries about medicines.

Analyse, interpret and present medicines data to highlight issues and risks to support decision making.

Undertake simple audits of prescribing in areas directed by the GPs, feedback the results and implement changes in conjunction with the practice team.

Provide education and training to primary healthcare team on therapeutics and medicines optimisation.

Monitor practice prescribing against the GMMMG RAG list and make recommendations to GPs for medicines that should be prescribed by hospital doctors (red drugs) or subject to shared care (amber drugs).

Auditing practices compliance against NICE technology assessment guidance.

Provide newsletters or bulletins on important prescribing messages.

Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.

Support the practice in adopting local and national medication safety strategies such as PINCER.

Communication

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.

Act as an advocate when representing patients and colleagues.

Delivering a Quality Service

Recognise and work within own competence and professional code of conduct

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to NICE guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the practice.

Utilise the audit cycle as a means of evaluating the quality of the work of self and team, implementing improvements where required.

Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to healthcare provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis).

Assess the impact of policy implementation on care delivery.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedures and local guidance.

Leadership Personal and People Development

Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model

Support the development of others in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Participate in planning and implementing changes within the area of care and responsibility, specifically, community care, learning disabilities and dementia care.

Contribute and participate in the development of local guidelines, protocols and standards

Ensure awareness of sources of support and guidance (eg PALS), and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Team Working

Understand own role and scope, and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence.

Ensure clear referral mechanisms are in place to meet patient needs.

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to healthcare for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Snomed codes to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care.

Learning and Development

Act as mentor for more junior staff and students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Person Specification

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council
• Masters Degree in Pharmacy (MPharm)or equivalent

Desirable

• Independent prescriber

Experience

Desirable

• Minimum of 2 years post qualification experience
• Experience of working in a primary care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wetmore Road Surgery

Address

12 Wetmore Road

Burton-on-trent

Staffordshire

DE14 1SL

United Kingdom

Employer's website

https://www.wetmoreroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and further information can be found on the right hand side of the page and is available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary £39,959 - £46,656 per annum depending on skills and experience - pro rata for part time hours

Shift Pattern 30 hours per week

Monday & Thursday 08:00 to 16:00 | Weds & Friday 08:30 to 16:30

Location BPAS Reading - 121 London Street, Reading RG1 4QA

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

Essential

• Clinical practice experience of at least 12 months.
• Experience of general nursing or midwifery.
• Experience completing client documentation and working within guidelines, policies and procedures.
• Knowledge of Health & Safety and COSHH requirements and infection control

Desirable

• Gynaecological nursing experience or relevant speciality i.e. sexual health, contraception

Qualifications

Essential

• Registered Adult Nurse level 1 / Registered Midwife (practising)
• Active NMC registration and valid PIN

Desirable

• Contraception skills
• Ultrasound scanning skills

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• Please state your Professional body and membership e.g. NMC Midwives (RM)
• Please state your Membership/Registration number along with your expiry/renewal date
• This role is working 30 hours per week (Mon, Weds, Thurs & Fri) at our Reading unit. Can you commit to this working pattern?

Desirable

• Please list any further information you wish to add in support of your application for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

British Pregnancy Advisory Service

Huntley House

121 London Street

READING

RG1 4QA

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

You will be part of a fast paced, ever evolving community MDT, where your proven ability to make high level clinical decisions will aid patient recovery. This will include having a direct link to the patients GP, as well as other health care professionals to prevent hospital admission.

You will provide clinical leadership within the Urgent Community Response (UCR) and Hospital at Home teams, delivering high-quality, patient-centred care to prevent unnecessary hospital admissions and support early discharge. The role includes managing day-to-day service delivery, coordinating and prioritising caseloads, supervising and supporting staff, ensuring safe staffing and skill mix, and contributing to quality improvement, governance, and service development in line with organisational standards.

Person Specification

Qualifications

Essential

• NMC registered qualification
• Practice supervisor/Practice Assessor
• Evidence of a range of clinical competencies appropriate for the role.
• Degree level qualification in relevant training or equivalent knowledge and experience in health related subject

Desirable

• Relevant urgent care, community, frailty or long term conditions related training
• Health Assessment course
• Non -Medical Prescriber

Knowledge and Experience

Essential

• Experience of delivering care in acute, community, intermediate care or urgent care setting
• Experience of working independently whilst recognising professional boundaries
• Evidence of CPD aligned to the role
• Understanding of integrated care systems and community pathways
• Leadership and supervision skills

Desirable

• Experience in urgent community response, virtual ward, frailty or admission avoidance services
• Knowledge of the national UCR services specifications (2 hour response model)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake a full range of secretarial duties for consultants and their team. To produce and forward all patient letters, and other correspondence in line with current standards using audio typing and/or dedicated software. To deal with all post, faxes, e-mails, results etc. on a daily basis and prioritise as necessary to ensure consultants and their team are aware of urgent results and information.Take responsibility for all new referrals; liaise with the appointment centre staff and other coordinators such as specialist nurses and cancer MDT coordinators, other nursing and medical staff to ensure new referrals are promptly seen/treated in line with the current guidelines.Request appointments as required and liaise with outpatient booking teams.Prepare relevant notes, results and scans for clinics. Use initiative to obtain missing details, results and x-rays.To understand the full patient pathway, and the impact of local decisions on this pathway by having thorough knowledge of working practices, medical treatments, associated speciality(ies), and departments.

Person Specification

Qualifications

Essential

• Good general standard of education to GCSE level or equivalent including English

Desirable

• RSA II or equivalent in word processing/audio typing
• RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge

Essential

• Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
• Evidence of establishing and maintaining effective filing systems
• Excellent verbal communication and interpersonal skills
• Excellent telephone manner
• Excellent spelling and grammar

Desirable

• Working knowledge of the Trust Patient Administration System (Cerner) (*)
• Advanced keyboard and audio typing skills o Working knowledge of Word, email and internet
• Working knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE
• Knowledge of basic anatomy and physiology
• Broad knowledge of medical terminology
• Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
• Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will: Work with colleagues to provide a consultant-led service with the highest standard of care. Work with the multi-professional team to develop care pathways and clinical guidelines. Develop and maintain good working practices with wards, out-patients, and the ED. Collaborate and promote close working links with colleagues, other departments, and primary care. Offer educational, clinical support and leadership to junior medical colleagues, nursing colleagues and other members of the multi-disciplinary. Ensure appropriate information is made available to staff to measure clinical performance and enable meaningful benchmarks to be established and evaluated within your area of responsibility. Ensure there is a robust process for reviewing the quality of services provided, explaining the causes of success and failure and ensure the highest standards are maintained. Provide a role model of professional leadership, which underpins the corporate values and behaviours agreed by the organisation, ensuring these are understood and demonstrated by the medical workforce within your area and take remedial action where poor behaviour is demonstrated. Ensure that junior doctors training conforms to Royal college requirements. Participate in the appraisal of medical staff within the department in line with the Trusts agreed policy. Ensure there is a robust process for reviewing the quality of services provided, explaining the causes of success and failure and ensure the highest standards are maintained. Provide a role model of professional leadership, which underpins the corporate values and behaviours agreed by the organisation, ensuring these are understood and demonstrated by the medical workforce within your area and take remedial action where poor behaviour is demonstrated. Ensure that junior doctors training conforms to Royal college requirements. Participate in the appraisal of medical staff within the department in line with the Trusts agreed policy.

Person Specification

Qualifications

Essential

• Full and Specialist registration (and with a licence to practise) with the General Medical Council (GMC) or be eligible for registration within six months of interview.
• FRCPath

Experience

Essential

• Broad experience in clinical & laboratory haematology
• Fully competent in bone marrow aspirate and biopsy, lumbar puncture

Desirable

• Experience in Red cell Management or other area of special interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich

Ipswich

IP4 5PD

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please review the Supporting Documents section to access the full Job Description and Person Specification. If you have further queries please do not hesitate to contact the line manager using the contact details at the top the page.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person Specification

Qualifications and training

Essential

• Full GMC Registration
• Specialist interest in dermatopathology
• Specialist Registration (or within 6 months of achieving

Skills and experience

Desirable

• The applicant is expected to have experience of working as a dermatopathologist in an NHS Trust at registrar level or above

Clinical governance

Essential

• Audit participation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Ashford

TN24 0LZ

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekin locality.

Part and full time rota patterns available

Working from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality. Our shifts are based at Shrewsbury, Telford, Bridgnorth, Ludlow and Whitchurch.

• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.

• Triage shifts based at our regional Head Office.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

About the role

Our Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.

• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.

• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.

• Referring patients to alternative care settings, where appropriate.

• Supporting our Care Coordination Service from our regional Head Office.

• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

Please note that the support of a senior clinician is always available remotely during your shift.About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.

• Achieved or working towards an MSc in Advanced Practice.

• Evidence of an equivalent accumulation of relevant experience and knowledge.

• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).

• Ability to demonstrate a wide knowledge base and competency in clinical practice.

• Understanding of the emergency care pathways.

• Knowledge of primary health care issues affecting a diverse local population.

• Will have at least 2 years worth of prescribing experience.

• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation

• Video consultations

• Face-to-face appointments at our treatment centres

• Home visits for patients unable to travel

• Clinical assessment and advice following NHS 111 referrals

• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay, from an hourly base rate of £33.33 up to £66.66.

• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.

• Generous clinical shift enhancements for all public holidays.

• Comprehensive induction programme and ongoing professional development.

• Continuous professional development with opportunities to maintain and enhance clinical skills.

• Access to bespoke training days with support from external healthcare specialists.

• Generous pension scheme and holiday entitlement.

• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills and experience
• Ability to work autonomously both in-hours and out of hours.
• Achieved or working towards an MSc in Advanced Practice.
• Evidence of an equivalent accumulation of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House

Central Park

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• To lead on Infection Prevention Control and work with the partners and practice manager to ensure CQC compliance at all times.
• Provide routine nursing care to patients in accordance with clinical based evidence, NICE and NSF
• Implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing
• Understanding the importance of evidence-based practice

• Understand the requirement for PGDs and associated policy

• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Chaperone procedure
• Womens health (cervical cytology, contraception, etc.)
• Immunisations (routine, childhood and travel)
• Chronic disease management in Asthma , COPD, Diabetes.
• Spirometry

Person Specification

Qualifications

Essential

• Qualified Practice Nurse/ RGN
• Atleast 2 years experience in Primary care
• Previous line management experience or lead role experience highly preferred.
• Working knowledge of EMIS Web
• Working knowledge of ICP and CQC compliance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Glebe Road Surgery

Address

1 Glebe Road

Barnes

SW13 0DR

United Kingdom

Employer's website

https://www.gleberoadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification

Previous Experience

Essential

• Knowledge of 18 week RTT pathway.

Desirable

• Knowledge of medical terminology.
• Knowledge of PAS/CareFlow

Qualifications

Essential

• GCSE Grade C or above in English and Maths or equivalent qualification/ experience
• NVQ Level 3 in relative subject, i.e. Customer Care skills or Administration (or equivalent qualification or experience) .
• IT proficiency evidenced by a qualification or knowledge in Microsoft packages, Outlook, Word, PowerPoint and Excel.

Desirable

• 4 GCSE Grade C or equivalent.
• AMSPAR - Medical Terminology Certificate.

Skills

Essential

• Ability to complete tasks accurately and efficiently.
• Ability to work on own initiative and prioritise workload to achieve deadlines.
• Good written and verbal communication skills.
• Ability to communicate and work in a team.
• Competent Microsoft Word User.
• Awareness and Knowledge of the dignity in care agenda.
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:

Desirable

• Validation of 18 week RTT pathway

Specific Requirements

Essential

• Conscientious in standard of work produced.
• Ability to work under pressure.
• Clear understanding of the importance of confidentiality.

Desirable

• Adaptable to change.
• Readiness to try new things

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Boston/Lincoln/Grantham

Sibsey Road

Boston

PE21 9QS

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities:

To be responsible for organising and prioritising own and others’ workload in the day-to-day allocation of work.

To deputise when required in the team manager’s absence and delegate appropriately to other medical staff.

To have organisational knowledge relating to Trust protocols and procedures and adhere to them.

To be responsible for providing accurate records of information required by the Trust for audit purposes.

To ensure effective risk management at team level by accident/incident reporting, assessing, and controlling risk and ensuring residual risks are added to the Trust’s risk register.

Clinical Skills:

To act as an autonomous, registered practitioner who is legally and professionally accountable for their own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.

The post holder will have full registration with a licence to practice from the General Medical Council (GMC).

Further professional knowledge will have been gained through accredited courses, workshops, study, and in-house training programmes.

To be responsible, and accountable, for service delivery to clients/patients.

To be able to assess and develop care plans to meet the complex needs of patients with a variety of conditions, recognising own limitations and seeking advice when necessary. This will include continuously evaluating and acting on outcomes.

To be able to initiate referrals to other health professional specialist services and agencies.

To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life.

To ensure practice is supported by research, evidence-based practice, literature, and peer review.

Person Specification

Qualifications

Essential

• MRCPsych or equivalent. Section 12 Approval or eligibility for it.
• Approved Clinician status, or eligibility for it.
• Inclusion in, or eligibility for inclusion in the Specialist Register or within 6 months of obtaining CCT

Desirable

• Postgraduate qualification

Experience

Essential

• Extensive knowledge of the biological, psychological, and social determinants of mental health disorders and evidence-based treatment interventions.
• An understanding of system leadership and evidence of how this has been put into practice.
• An awareness of NHS strategic and clinical governance priorities.

Desirable

• Experience in managing patients and families from different cultural backgrounds.
• Working with interpreters and translators

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

The Grove

Chadwell Heath

Essex

RM6 4XH

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Please note: When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non-medical roles. This ensures fairness and consistency within our organisation, as some of our sites fall under inner HCAS, while others are classified as outer HCAS.

Person Specification

Qualifications

Essential

• BSc Clinical Physiology or equivalent BSc in Exercise Sciences / Physiology

Desirable

• Good clinical practice certificate.
• Recognised ARTP courses.
• Registered with, or working towards registration with the Academy for Healthcare Science (AHCS) and/or registration with the HCPC.

Experience

Essential

• Experience conducting spirometry testing
• Experience of working with patients/customers/clients
• Experience in Health and Well-being setting

Desirable

• Experience conducting ECG testing.

Knowledge

Essential

• Knowledge of the data protection act and an understanding of patient confidentiality
• Knowledge and understanding of Equal Opportunity and diversity issues

Desirable

• Knowledge of a Millennium (patient appointment system) or similar system

Skills

Essential

• Ability to work in and contribute in a team environment
• Effective verbal and written communication
• Ability to cope with a heavy workload
• Ability to organise and prioritise workload and show initiative
• Ability to work well under pressure
• Ability to use Microsoft (word and Excel) applications
• Knowledge of current professional issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Mile end hospital + Cross site

London

E1 4DG

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

As above. Please refer to attached JD for more details.

10 PAs The specialist doctor will work autonomously to a level of defined competencies, as agreed with the local clinical governance framework. Specialist Doctor will provide the expertise in specialized area and work closely with the consultant and multi disciplinary team. The doctor will provide clinical support for the assessment and management of mental health problems on a routine and emergency basis. 8 Programmed Activities per week will be devoted to Direct Clinical Care. Care of patients in the community in Dunstable CMHT, in the Functional Model. 2 Sessions will be for supporting professional activities Specialist Doctor will assess new referrals and review existing patients. 6 to 7 out-patient clinics per week either at the base of the Dunstable CMHT or designated GP Surgery.

Additional clinics to see patients in emergency &/ provide telephone contact with patients and their carers to manage urgent queries.

CPA meetings, Professional meetings, Case Conferences and home visits as necessary. Liaise with team members and provide telephone and face to face contact to members of the team and see patients urgently.

Triage referrals regularly in Blended triage meetings to provide a safe, prompt and appropriate service to the person who was referred. Provide face to face and telephone liaison service to other secondary mental health teams, General Practitioners and Primary care workers

Person Specification

Qualifications

Essential

• Fully registered with the General Medical Council

Desirable

• A higher degree such as MD or PhD

Experience

Essential

• Experience of clinical work in Acute Adult Psychiatry at SpR, SASG or consultant level within the last 3 years

Desirable

• Experience of service development and introducing new services in mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Grove View Integrated Health and Care Hub

Court Drive

Dunstable

LU5 4JD

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work with all sectors of pharmacy across the health system and the wider OHP organisation to improve population health. Demonstrating improvement in patient outcomes and working to reduce health inequalities across the PCN contributing to improving the efficiency of general practice and delivering a best in class service.

The post holder will be supported to develop their role in line with the OHP workforce strategy, this will include becoming and operating as a non-medical prescriber. This is a new role and will be reviewed at least annually, where the Job Description may be updated in line with the needs of the organisation.

Please see attached Job Description for further information about this position.

Person Specification

Experience

Desirable

• Minimum of two years working as a pharmacist
• Experience working in primary care
• Broad knowledge of General Practice

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• EMIS / Systmone / Vision user skills
• Ability to promote best practice regarding all pharmaceutical matters
• Ability to work as a team member and autonomously

Other

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Evidence of continuing professional development

Qualifications

Essential

• GPhC Registered Pharmacist

Desirable

• GPhC Independent Prescriber Qualification
• Minor Ailments certification
• CPPE Pathway
• Post Graduate Clinical Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Our Health Partnership

Address

1st Floor

1856 Pershore Road

Birmingham

B30 3AS

United Kingdom

Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Skills and Competencies

Essential

• A high level of accuracy and excellent attention to detail.
• Strong organisational skills and ability to prioritise work and manage stakeholder expectations.
• A flexible/adaptable approach to work in order to meet various deadlines.
• Ability to work at pace in a busy working environment and able to multi-task.
• Able to undertake duties effectively and accurately, working on own initiative unsupervised, within defined policies and procedures to set timescales.
• Provides a high standard of customer service to all internal and external stakeholders.
• Strong team player with the ability to work effectively as part of a team.
• Excellent writing, and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
• Ability to communicate clearly with a wide range of stakeholders (internal and external), both verbally and in writing, in situations where tact, diplomacy and influencing skills may be required.

Experience

Essential

• Significant secretarial /administrative experience.
• Good working knowledge of administrative processes and procedures.
• Significant experience of initiating and maintaining office systems (e.g. filing systems).
• Experience of drafting correspondence.
• Intermediate knowledge of IT systems and software programmes such as Microsoft Outlook, Word, PowerPoint and Excel and SharePoint.
• Demonstrable experience in dealing with the public and managing sensitive and confidential information.
• Demonstrable experience of minute taking and producing reports.

Desirable

• Previously worked in similar position within a healthcare of public sector environment.
• Experience of working in a distributed team based in a number of locations.

Qualifications

Essential

• Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

Eyre Steet

Sheffield City Centre

Sheffield

South Yorkshire

S1 3FG

United Kingdom

Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Outline

Provide support to the practice nursing team to enable them to function effectively

Prepare consulting rooms for effective consultation

Maintain clinical stocks such as vaccines and drugs

Provide care to patients according to and by following practice approved protocols

Main Duties (according to training provided)

Prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials

Ensure couches are kept clean

Maintain vaccine stock levels and stock rotation as agreed with the practice nurses

Maintain and order drugs, instruments and clinical supplies

Take and record blood pressures using templates as requested by doctors or nurses

Perform venepuncture for patients

Test urine specimens using appropriate equipment and record as requested

Ensure that specimens brought in by patients or taken by doctors or nurses are ready for collection by pathology service

Perform other clinical tasks as trained and agreed to meet the needs of the practice

Apply simple dressings

Suture / staple removal

Attend home visits with the Practice Nurse when required

To perform any other task within the skills of the post holder

Responsibility

The job holder must work as part of a team, have the ability to organise and prioritise own workload on a day to day basis and observe strict rules about patient confidentiality at all times. The jobholder must know when to seek direction from the Practice Nurse, Doctor or Practice Manager

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Assess own performance and take accountability for own actions, either directly or under supervision
• Alert other team members to issues of quality and risk
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Skills

Essential

• Previous experience using:
• ICE
• Emis Web
• Docman 10

Experience

Essential

• Experience as a HCA in a GP Practice.
• Please do not apply for this position unless you are an experienced HCA in PRIMARY CARE.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hill Top Medical Centre

Address

15 Hill Top Road

Oldbury

West Midlands

B68 9DU

United Kingdom