Refine your search
Showing 2,894 results
Admin Assistant / Receptionist
London North West University Healthcare NHS Trust
North East England
GBP 30,630 - 32,346 per year
Admin and Clerical
Job summary Record and process all outpatient attendances / cancellations & DNAs on EPR within stipulated timeframes Advise clinics of patients who are late...
8 day(s) ago
Admin Assistant / Receptionist
London North West University Healthcare NHS Trust
North East England
GBP 30,630 - 32,346 per year
Admin and Clerical
Job summary Record and process all outpatient attendances / cancellations & DNAs on EPR within stipulated timeframes Advise clinics of patients who are late...
8 day(s) ago
Specialist Doctor - Ophthalmology (1 year fixed term)
The Queen Elizabeth Hospital King's Lynn NHSFT
North East England
GBP 104,401 - 115,341 per year
Laboratory Technician
Job summary An opportunity has arisen for a Specialist Doctor to join our Ophthalmology team.
8 day(s) ago
Specialist Doctor - Ophthalmology (1 year fixed term)
The Queen Elizabeth Hospital King's Lynn NHSFT
North East England
GBP 104,401 - 115,341 per year
Laboratory Technician
Job summary An opportunity has arisen for a Specialist Doctor to join our Ophthalmology team.
8 day(s) ago
Medical Secretary
Bradford Teaching Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Closing Date: 09/10/2026 Shortlisting to take place after closing date: commencing 10/10/2026 Interview expected to take place in the week follow...
8 day(s) ago
Medical Secretary
Bradford Teaching Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Closing Date: 09/10/2026 Shortlisting to take place after closing date: commencing 10/10/2026 Interview expected to take place in the week follow...
8 day(s) ago
Admin Support, ICCS Wheelchair Service
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen for 2 x band 3 admin support team member based within our Wheelchair service at Newfield House.
8 day(s) ago
Admin Support, ICCS Wheelchair Service
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen for 2 x band 3 admin support team member based within our Wheelchair service at Newfield House.
8 day(s) ago
Lung Cancer Advanced Nurse Practitioner
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 57,528 - 64,750 per year
Nurse Practitioner
Job summary The Advanced Nurse Practitioner (ANP) is required to be an experienced registered nurse working at an advanced level in clinical practice, who wi...
8 day(s) ago
Lung Cancer Advanced Nurse Practitioner
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 57,528 - 64,750 per year
Nurse Practitioner
Job summary The Advanced Nurse Practitioner (ANP) is required to be an experienced registered nurse working at an advanced level in clinical practice, who wi...
8 day(s) ago
Medical Receptionist
Pike View Dr Malhotra & Partners
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Pike view- Dr Malhotra & Partners require a new team member to join our existing reception team, we are looking for an enthusiastic, well organis...
8 day(s) ago
Medical Receptionist
Pike View Dr Malhotra & Partners
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Pike view- Dr Malhotra & Partners require a new team member to join our existing reception team, we are looking for an enthusiastic, well organis...
8 day(s) ago
FDS Pathway Coordinator - Women's Services
The Princess Alexandra Hospital NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary The FDS Coordinator will actively manage the administrative processes attached to suspected prostate cancer patient pathways, ensuring a smooth a...
8 day(s) ago
FDS Pathway Coordinator - Women's Services
The Princess Alexandra Hospital NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary The FDS Coordinator will actively manage the administrative processes attached to suspected prostate cancer patient pathways, ensuring a smooth a...
8 day(s) ago
Band 4 Medical Secretary Supervisor - ENT
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial suppo...
8 day(s) ago
Band 4 Medical Secretary Supervisor - ENT
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial suppo...
8 day(s) ago
Health Records Clerk
Aneurin Bevan University Health Board
North East England
GBP 0 - 26,300 per year
Admin and Clerical
Job summary WEEKEND HOURS ONLY - SATURDAY & SUNDAY 9AM-5PM An exciting opportunity has arisen within The Digitised Health Records Services to be part of the...
8 day(s) ago
Health Records Clerk
Aneurin Bevan University Health Board
North East England
GBP 0 - 26,300 per year
Admin and Clerical
Job summary WEEKEND HOURS ONLY - SATURDAY & SUNDAY 9AM-5PM An exciting opportunity has arisen within The Digitised Health Records Services to be part of the...
8 day(s) ago
Pharmacist
Operose Health
North East England
Pharmacist
Job summary Job title: Pharmacist Location: Mitchison Road Surgery Salary: Up to £60,000 depending on experience Hours: 37.
8 day(s) ago
Pharmacist
Operose Health
North East England
Pharmacist
Job summary Job title: Pharmacist Location: Mitchison Road Surgery Salary: Up to £60,000 depending on experience Hours: 37.
8 day(s) ago
Housekeeping Assistant
Frimley Health NHS Foundation Trust
North East England
GBP 0 - 26,618 per year
Grounds and Maintenance Worker
Job summary Join Our Team at Wexham Park Hospital! Are you a hardworking and enthusiastic individual looking for a rewarding role in healthcare? We are seeki...
8 day(s) ago
Housekeeping Assistant
Frimley Health NHS Foundation Trust
North East England
GBP 0 - 26,618 per year
Grounds and Maintenance Worker
Job summary Join Our Team at Wexham Park Hospital! Are you a hardworking and enthusiastic individual looking for a rewarding role in healthcare? We are seeki...
8 day(s) ago
Staff Nurse - Gynaecology
Liverpool Women's NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Liverpool Women's NHS Foundation Trust specialises in the health of women and babies - both within the hospital and out in the community.
8 day(s) ago
Staff Nurse - Gynaecology
Liverpool Women's NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Liverpool Women's NHS Foundation Trust specialises in the health of women and babies - both within the hospital and out in the community.
8 day(s) ago
Deputy Head of Clinical Legal Services
University Hospitals Dorset NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Medical Specialist
Job summary An exciting opportunity has arisen for an experienced legal professional to join University Hospitals Dorset NHS Foundation Trust as our Deputy H...
8 day(s) ago
Deputy Head of Clinical Legal Services
University Hospitals Dorset NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Medical Specialist
Job summary An exciting opportunity has arisen for an experienced legal professional to join University Hospitals Dorset NHS Foundation Trust as our Deputy H...
8 day(s) ago
Band 3 Administrator/Co-ordinator - Clinical
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are looking for an organised, motivated and compassionate Band 3 Administrator/Co-ordinator to provide comprehensive administrative and coordi...
8 day(s) ago
Band 3 Administrator/Co-ordinator - Clinical
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are looking for an organised, motivated and compassionate Band 3 Administrator/Co-ordinator to provide comprehensive administrative and coordi...
8 day(s) ago
Self Management Facilitator
Calderdale and Huddersfield NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Are you passionate about providing the best possible care, empowering patients and delivering complex care in the community and in hospital?
8 day(s) ago
Self Management Facilitator
Calderdale and Huddersfield NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary Are you passionate about providing the best possible care, empowering patients and delivering complex care in the community and in hospital?
8 day(s) ago
Senior Physiotherapist- Therapies at the front door
United Lincolnshire Hospitals NHS Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary We are looking for an enthusiastic Physiotherapist who has wide ranging clinical experience, good communication and interpersonal skills and a pa...
8 day(s) ago
Senior Physiotherapist- Therapies at the front door
United Lincolnshire Hospitals NHS Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary We are looking for an enthusiastic Physiotherapist who has wide ranging clinical experience, good communication and interpersonal skills and a pa...
8 day(s) ago
CAMHS Neurodevelopment Pathway lead Band 8A
NELFT North East London Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Social Worker
Job summary Are you an experienced Psychologist, Mental Health Nurse, Occupational Therapist, Social Worker, or Family Therapist with interest in Neurodevelo...
8 day(s) ago
CAMHS Neurodevelopment Pathway lead Band 8A
NELFT North East London Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Social Worker
Job summary Are you an experienced Psychologist, Mental Health Nurse, Occupational Therapist, Social Worker, or Family Therapist with interest in Neurodevelo...
8 day(s) ago
Clinical Lead
NELFT North East London Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Medical Scientist
Job summary We welcome applications from experienced, qualified staff for the role of clinical lead within SET CAMHS Mid Essex.
8 day(s) ago
Clinical Lead
NELFT North East London Foundation Trust
North East England
GBP 57,528 - 64,750 per year
Medical Scientist
Job summary We welcome applications from experienced, qualified staff for the role of clinical lead within SET CAMHS Mid Essex.
8 day(s) ago
Care Navigator/Administrator
Thorneloe Lodge Surgery
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a part time Care Navigator/Administrator to join our friendly and supportive GP Surgery in Worcester.
9 day(s) ago
Care Navigator/Administrator
Thorneloe Lodge Surgery
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a part time Care Navigator/Administrator to join our friendly and supportive GP Surgery in Worcester.
9 day(s) ago
Apprentice Administrator
Fountains Medical Practice
North East England
Admin and Clerical
Job summary This is a unique and exciting opportunity for an apprentice administrator in Fountains Medical Practice.
9 day(s) ago
Apprentice Administrator
Fountains Medical Practice
North East England
Admin and Clerical
Job summary This is a unique and exciting opportunity for an apprentice administrator in Fountains Medical Practice.
9 day(s) ago
Health Care Support Worker
East London NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Please do not submit a new application if you have applied and been interviewed for this role with ELFT within the last three months.
9 day(s) ago
Health Care Support Worker
East London NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Please do not submit a new application if you have applied and been interviewed for this role with ELFT within the last three months.
9 day(s) ago
Care Navigator
East Trees Health Centre
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary A Care Navigator is a very special person! They are the first port of call for patients and they respond to requests for GP appointments, made by...
9 day(s) ago
Care Navigator
East Trees Health Centre
North East England
GBP 0 - 13 per year
Aged Care Worker
Job summary A Care Navigator is a very special person! They are the first port of call for patients and they respond to requests for GP appointments, made by...
9 day(s) ago
GP Practice receptionist - Rotational Shifts
Mayfield Surgery
North East England
GBP 13 per hour
Admin and Clerical
Job summary The role is for rotational shift team member working either, 7.
9 day(s) ago
GP Practice receptionist - Rotational Shifts
Mayfield Surgery
North East England
GBP 13 per hour
Admin and Clerical
Job summary The role is for rotational shift team member working either, 7.
9 day(s) ago
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery
North East England
GBP 0 - 27,007 per year
Support Staff
Job summary To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
9 day(s) ago
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery
North East England
GBP 0 - 27,007 per year
Support Staff
Job summary To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
9 day(s) ago
Receptionist
The Golborne Medical Centre – Dr Ramasamy Practice
North East England
GBP 12 - 13 per year
Admin and Clerical
Job summary Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team.
9 day(s) ago
Receptionist
The Golborne Medical Centre – Dr Ramasamy Practice
North East England
GBP 12 - 13 per year
Admin and Clerical
Job summary Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team.
9 day(s) ago
Admin Assistant / Receptionist
London North West University Healthcare NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2365444
Job summary
Record and process all outpatient attendances / cancellations & DNAs on EPR within stipulated timeframes
Advise clinics of patients who are late arriving for their appointments
Book follow-up appointments
File documents according to Information Governance policy
Maintain an uncluttered and tidy reception area
Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
To cover clinics between hours of 8:30am - 8:00pm on rotational basis following working time directive (WTD)
Support the Managers and Supervisors in developing a patient focused service.
Customer Care:
Communicate with patients, visitors and staff in a professional and courteous manner
Update patient demographics and assist with wayfinding
Main duties of the job
o Record all outpatient attendances / cancellations / DNAs on EPR within stipulated timeframes
o Analyse patient pathways vs outcomes and escalate to relevant clinical / non-clinical staff if the patient requires an earlier appointment or diagnostic in order to achieve RTT targets
o Ensure that all patients attending in person are checked in
o Ensure patient information is complete and up to date on the Trust ERS
o Identify, investigate and correct EPR discrepancies ensuring GP and personal contact details are accurate and up to date
o Follow the appropriate processes for audit forms, walk-in patients, booking of BSL interpreters and transport patients in line with Trust standards
o Use your excellent written and verbal communication and interpersonal skills to interact with patients, their carers and relatives, visitors and staff
o Communicate effectively using all available forms of communication
o Be a calm, supportive, flexible and adaptable member of the team
o Deal with all enquiries in a professional and co-operative manner
o Respond politely but firmly with people behaving antisocially and report and record any abuse including verbal abuse
o Answer all telephone calls within 3 rings, redirect queries to the appropriate person using available information and initiative and send messages via email where possible
o Provide non-clinical advice and guidance regarding appointments
o Process patient data and appointments using the Trust EPR
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
"We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR)."
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year Per Annum Including High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9915LC-A
Job locations
NWP
Watford Road
Harrow
HA1 3UJ
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.
Person Specification
Education / Qualifications
Essential
- NVQ Level 3 or equivalent experience
- English at GCSE level
Knowledge abd Experience
Essential
- Experience of delivering excellent customer service
- Experience of administrative work
- Experience of working in a constantly changing environment without direct supervision
Desirable
- Cerner / NHS Experience
- Understanding of confidentiality, data protection and safeguarding
Skills Abilities and Attributes
Essential
- Confident Use of Excel and Outlook with Advanced keyboard Skills with accuracy
- Take initiative and works as a team and also self motivated and and organised
- excellent time management and and ability to remain calm under pressure
- flexible and adaptable to meet priorities and changing work processes. Willing to work flexible hours as and when needed
- Friendly approach to patients, colleagues and staff. Empathises and seeks welfare of others
Desirable
- Verbally fluent in 2nd language
- Experience of using Cerner and other hospital software
HEART values
Essential
- Demonstrate commitment to Trust HEART values
Desirable
- Verbally fluent in 2nd language
Person Specification
Education / Qualifications
Essential
- NVQ Level 3 or equivalent experience
- English at GCSE level
Knowledge abd Experience
Essential
- Experience of delivering excellent customer service
- Experience of administrative work
- Experience of working in a constantly changing environment without direct supervision
Desirable
- Cerner / NHS Experience
- Understanding of confidentiality, data protection and safeguarding
Skills Abilities and Attributes
Essential
- Confident Use of Excel and Outlook with Advanced keyboard Skills with accuracy
- Take initiative and works as a team and also self motivated and and organised
- excellent time management and and ability to remain calm under pressure
- flexible and adaptable to meet priorities and changing work processes. Willing to work flexible hours as and when needed
- Friendly approach to patients, colleagues and staff. Empathises and seeks welfare of others
Desirable
- Verbally fluent in 2nd language
- Experience of using Cerner and other hospital software
HEART values
Essential
- Demonstrate commitment to Trust HEART values
Desirable
- Verbally fluent in 2nd language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
NWP
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
NWP
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Specialist Doctor - Ophthalmology (1 year fixed term)
The Queen Elizabeth Hospital King's Lynn NHSFT View all jobs
Posted 8 day(s) ago
Reference: 2365423
Job summary
An opportunity has arisen for a Specialist Doctor to join our Ophthalmology team.
We work in a friendly team atmosphere with a diverse population in North West Norfolk. We are a team that listens and works together to achieve excellence for our patients.
If you feel that you want to be part of this exciting department, with additional flexibility of developing and incorporating services within the existing infrastructure then come and join us!
Main duties of the job
Provide high-quality ophthalmology services across outpatient, surgical, and emergency care settings, delivering safe and effective patient-centred care. Assess, diagnose, and manage patients presenting with a broad range of ophthalmic conditions in accordance with national and local clinical guidelines. Undertake outpatient clinics, IVT's, laser clinics Participate fully in the departmental 1st on call rota, including emergency and urgent ophthalmology services as required.
About us
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust provides acute, specialist, maternity and community services for around 375,000 people across West and North Norfolk, North Cambs and South Lincs. We are united in delivering safe, high-quality and compassionate care.Each year, our teams support tens of thousands of patients, including over 94,000 Emergency Department attendances, more than 25,000 day-case procedures, nearly 32,000 elective and non-elective inpatients, and over 1,700 births across 22 wards and around 500 beds.As part of the Norfolk and Waveney University Hospitals Group, we work closely with partner hospitals to share expertise, innovate and create new opportunities for collaboration, learning and career development.We are helping shape the future of local healthcare, with plans for new state-of-the-art hospitals in King's Lynn and Gorleston through the Government's New Hospital Programme, and ongoing digital investment such as implementing an electronic patient record.The QEH holds teaching hospital status and is research active, recruiting more than 1,800 participants to NIHR portfolio studies last year. Rated 'Good' by the CQC in Caring, Well-Led and Effective, with Maternity Services also rated 'Good', and with around 4,000 staff and volunteers, we offer a strong community ethos and a focus on learning, wellbeing and development. The QEH is a place where your contribution matters -- and where you can help shape the future of healthcare.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£104,401 to £115,341 a year plus on call
Contract
Fixed term
Duration
1 years
Working pattern
Full-time
Reference number
426-491-26MP
Job locations
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Job description
Job responsibilities
For further information and details of this post, please refer to the Job Description and Person Specification.
Job description Job responsibilities For further information and details of this post, please refer to the Job Description and Person Specification.
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification.
Desirable
- FRCOphth or equivalent
- Postgraduate qualification
Entry Criteria
Essential
- Full Registration and a licence to practise with the General Medical Council.
- Completed a minimum of 12 years' medical work (either continuous period or in aggregate) since obtaining a primary medical qualification of which a minimum of six years should have been in Ophthalmology in the Specialty Doctor and/or closed SAS grades. Equivalent years' experience in a relevant specialty from other medical grades including from overseas will also be accepted
- Able to deal with Ophthalmic emergencies
- Competence in pre-operative and post-operative management of general surgical patients.
Professional Values & Behaviours, Skills and Knowledge
Essential
- Practises with the professional values and behaviours expected of all doctors as set out in GMC Good Medical Practice and the Generic Professional Capabilities Framework
- Demonstrates the underpinning subject-specific competences i.e., knowledge, skills and behaviours relevant to the role setting and scope.
Person Specification Qualifications Essential MBBS or equivalent medical qualification. Desirable FRCOphth or equivalent Postgraduate qualification Entry Criteria Essential Full Registration and a licence to practise with the General Medical Council. Completed a minimum of 12 years' medical work (either continuous period or in aggregate) since obtaining a primary medical qualification of which a minimum of six years should have been in Ophthalmology in the Specialty Doctor and/or closed SAS grades. Equivalent years' experience in a relevant specialty from other medical grades including from overseas will also be accepted Able to deal with Ophthalmic emergencies Competence in pre-operative and post-operative management of general surgical patients. Professional Values & Behaviours, Skills and Knowledge Essential Practises with the professional values and behaviours expected of all doctors as set out in GMC Good Medical Practice and the Generic Professional Capabilities Framework Demonstrates the underpinning subject-specific competences i.e., knowledge, skills and behaviours relevant to the role setting and scope.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Employer details
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
Address
The Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.qehkl.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Secretary
Bradford Teaching Hospitals NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2365405
Job summary
Closing Date: 09/10/2026
Shortlisting to take place after closing date: commencing 10/10/2026
Interview expected to take place in the week following shortlisting: commencing 19/10/2026 (may change)
The job holder will be responsible for the provision of a comprehensive administrative and secretarial service within Children's Services department.
The job holder will work as part of the secretarial team to ensure that patient related data held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and business processes.
Responsible for the provision of a range of secretarial and administrative duties related to patient pathway management, including validating patient data, booking patients for appointments, digital dictation and word processing of clinical letters, production of reports and other correspondence as required by the team.
Please ensure you take the time to read through the job description and person specification before applying.
Main duties of the job
Supports the Senior Medical Secretary in ensuring that the provision of a secretarial service within the relevant clinical specialities is both effective and efficient and utilises all available resource.
With support and guidance act as a point of contact and be responsible for the dissemination of information, messages and enquiries, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.The job holder will have involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust's policy and procedures.
The postholder will be responsible for a range of duties related to patient pathway management including processing of clinic letters using the T-Pro digital dictation system and ensuring RTT is recorded accurately with relation to national and local RTT standards. Data quality improvement and validation, using the Trust pathway validation apps and cleansing of all EPR waiting lists as required.
Candidates should be literate and numerate, with excellent organisational and time management skills. Medical Secretary experience is desirable but not essential.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
389-26-8310955
Job locations
BRI/SLH
Bradford
BD9 6RJ
United Kingdom
Job description
Job responsibilities
Providing secretarial/administrative support with typing, scanning, photocopying, opening and distributing mail as appropriate.Have a detailed understanding of the Trusts Access Policy and other National/local targets ie. RTT, and works to the standard operating procedures developed to support patient pathways.Validate data regarding patient pathways to ensure PTLs are updated on a weekly basis.Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical Secretary.To audio type, clinical letters and process minutes of meetings as required.Assist with any data collection and entry required.Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.To ensure that EPR is updated with patient data when received from patients.Maintain efficient office systems.Ensure accuracy when administering relevant IT systems. The systems will include EPR and/or other local IT systems.Works in close liaison with the Senior Medical Secretary and other secretaries and administrative team to assist in the smooth running of the Medical Teams secretarial and administrative service.Works to the SOPs developed to support patient pathways.The job holder will contribute to the effective and efficient running of the service highlight any areas where efficiency can be realised.The jobholder will support the Medical Team in implementing new ways of working, revised operating procedures and policies alongside general improvements to processes and practice.Such duties at a comparable level of responsibility associated with the work of the post which may vary from time to time.
Job description Job responsibilities Providing secretarial/administrative support with typing, scanning, photocopying, opening and distributing mail as appropriate.Have a detailed understanding of the Trusts Access Policy and other National/local targets ie. RTT, and works to the standard operating procedures developed to support patient pathways.Validate data regarding patient pathways to ensure PTLs are updated on a weekly basis.Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical Secretary.To audio type, clinical letters and process minutes of meetings as required.Assist with any data collection and entry required.Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.To ensure that EPR is updated with patient data when received from patients.Maintain efficient office systems.Ensure accuracy when administering relevant IT systems. The systems will include EPR and/or other local IT systems.Works in close liaison with the Senior Medical Secretary and other secretaries and administrative team to assist in the smooth running of the Medical Teams secretarial and administrative service.Works to the SOPs developed to support patient pathways.The job holder will contribute to the effective and efficient running of the service highlight any areas where efficiency can be realised.The jobholder will support the Medical Team in implementing new ways of working, revised operating procedures and policies alongside general improvements to processes and practice.Such duties at a comparable level of responsibility associated with the work of the post which may vary from time to time.
Person Specification
Experience
Essential
- Previous secretarial/office experience
- Experience of working face to face and/or telephone contact with the general public
- Previous experience working within the Health Service
Desirable
- Medical Secretary Experience
Skills
Essential
- Literacy and Numeracy skills
- Excellent verbal and written communication skills
- Ability to achieve thoroughness and accuracy when accomplishing a task
Desirable
- Audio Typing
Knowledge
Essential
- Understanding of Information Governance and Confidentiality.
- Knowledge and understanding of Microsoft Office packages, including use of Excel and Power-point, internet, e-mail etc...
Desirable
- Knowledge of Patient Administration System (or equivalent system)
- Medical Terminology
- Knowledge of RTT rules and validation of patient pathways
Qualifications
Essential
- Educated to GCSE standard*
Desirable
- High level of typing/word processing skill
- Vocational qualification level 3 or equivalent
Person Specification Experience Essential Previous secretarial/office experience Experience of working face to face and/or telephone contact with the general public Previous experience working within the Health Service Desirable Medical Secretary Experience Skills Essential Literacy and Numeracy skills Excellent verbal and written communication skills Ability to achieve thoroughness and accuracy when accomplishing a task Desirable Audio Typing Knowledge Essential Understanding of Information Governance and Confidentiality. Knowledge and understanding of Microsoft Office packages, including use of Excel and Power-point, internet, e-mail etc... Desirable Knowledge of Patient Administration System (or equivalent system) Medical Terminology Knowledge of RTT rules and validation of patient pathways Qualifications Essential Educated to GCSE standard* Desirable High level of typing/word processing skill Vocational qualification level 3 or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bradford Teaching Hospitals NHS Foundation Trust
Address
BRI/SLH
Bradford
BD9 6RJ
United Kingdom
Employer's website
https://www.bradfordhospitals.nhs.uk (Opens in a new tab)
Employer details
Employer name
Bradford Teaching Hospitals NHS Foundation Trust
Address
BRI/SLH
Bradford
BD9 6RJ
United Kingdom
Employer's website
https://www.bradfordhospitals.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Admin Support, ICCS Wheelchair Service
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2365398
Job summary
An exciting opportunity has arisen for 2 x band 3 admin support team member based within our Wheelchair service at Newfield House.
The role is for two part-time roles at approx. 24 hrs per week for each role, core hours for the service is Monday to Friday 08.30 - 16.30 and exact hours will be discussed the successful applicants to meet service need. Please note this role is office based.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our service. This will include answering complex telephone calls, accurate data imputing, ordering of equipment, processing of delivery notes and various other admin tasks as required. The service has a bespoke clinical records system for the service and part of the role will be reports from the system and communication with the systems provider.
Must be a good communicator and confident with telephone calls as you need to communicate with outside companies.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
218-AC-B3-8317260
Job locations
Newfield House Annexe
Kingfield Road
Coventry
CV1 4DW
United Kingdom
Job description
Job responsibilities
- Work effectively as a team member.
- Supervise the day-to-day workload of Band 2 Admin Support staff.
- Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources.
- Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail.
- Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff.
- Maintain spread sheets and databases including the production of regular information reports.
- Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
- Procurement - order stationery, clinical supplies, and equipment stock
- Use own initiative to meet tight deadlines.
- Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.
For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.
If you have any questions, please contact Dominic Woods or Teri Fuller at [email protected] or [email protected]
Job description Job responsibilities Work effectively as a team member. Supervise the day-to-day workload of Band 2 Admin Support staff. Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources. Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail. Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff. Maintain spread sheets and databases including the production of regular information reports. Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate. Procurement - order stationery, clinical supplies, and equipment stock Use own initiative to meet tight deadlines. Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements. For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact Dominic Woods or Teri Fuller at [email protected] or [email protected]
Person Specification
Qualifications
Essential
- oGood general education (e.g., GCSE Maths and English A-C) oBusiness Administration Level 2 or willing to work towards oCustomer Service Level 2 or willing to work towards
Experience
Essential
- oExperience of working in a busy administration environment oExperience in a customer facing role. oMinute taking oAbility to Audio Type/ use Digital Dictation oAbility to take and transcribe notes of meetings in a timely manner.
Desirable
- oNHS Experience oKnowledge and understanding of reception and office procedures.
Knowledge
Essential
- oKnowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access
Desirable
- oExperience of using Trust IT Systems oAdvanced Keyboard Skills/IT Skills
Skills
Essential
- oAbility to communicate clearly, both written and verbally oUnderstanding of working in a supervisory role. oAccuracy - pays attention to detail. oAbility to prioritise and organise own and others workload. oGood organisational skills and ability to multitask. oAbility to deal with stressful situations and sensitive issues. oAbility to maintain relevant recording and information systems. oGood time management skills.
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualifications Essential oGood general education (e.g., GCSE Maths and English A-C) oBusiness Administration Level 2 or willing to work towards oCustomer Service Level 2 or willing to work towards Experience Essential oExperience of working in a busy administration environment oExperience in a customer facing role. oMinute taking oAbility to Audio Type/ use Digital Dictation oAbility to take and transcribe notes of meetings in a timely manner. Desirable oNHS Experience oKnowledge and understanding of reception and office procedures. Knowledge Essential oKnowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access Desirable oExperience of using Trust IT Systems oAdvanced Keyboard Skills/IT Skills Skills Essential oAbility to communicate clearly, both written and verbally oUnderstanding of working in a supervisory role. oAccuracy - pays attention to detail. oAbility to prioritise and organise own and others workload. oGood organisational skills and ability to multitask. oAbility to deal with stressful situations and sensitive issues. oAbility to maintain relevant recording and information systems. oGood time management skills. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
Newfield House Annexe
Kingfield Road
Coventry
CV1 4DW
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
Newfield House Annexe
Kingfield Road
Coventry
CV1 4DW
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Lung Cancer Advanced Nurse Practitioner
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2365397
Job summary
The Advanced Nurse Practitioner (ANP) is required to be an experienced registered nurse working at an advanced level in clinical practice, who will exercise autonomy and decision making in a context of complexity, uncertainty and varying levels of risk, holding accountability for decisions made. The ANP will be able to manage clinical care in partnership with individuals, families and carers responding to differences in cultures, demographics and populations. Utilising critical analysis and synthesis in dealing with complex problems across a range of settings, enabling innovative solutions to enhance people's experience and improve outcomes.
The ANP role is underpinned by master's level study and encompasses the four pillars of clinical practice, leadership, management, education and research, with demonstration of core capabilities and specialty specific clinical competence. The ANP will be an independent prescriber, having completed a recognised independent prescribing qualification, including annotation with their professional regulatory body and works within their scope of practice and relevant legislative authority.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
- Co-ordinate the care of patients throughout their lung cancer pathway with the multidisciplinary team and clinical services to ensure the effective management of this group of patients.
- Accountable for own actions in accordance with their professional regulatory body requirements.
- Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.
- Lead and deliver clinical care, across a variety of settings, according to National and local guidelines ensuring delivery of evidence-based care and working towards the Trust vision of providing a World Class Service.
- Undertake an initial assessment to determine differential diagnosis, utilising advanced critical thinking and decision-making skills, deciding when necessary to refer to senior clinical colleagues.
- Act autonomously to assess, prioritise and provide expert clinical care which contributes to the patients' treatment plan to ensure that optimum physical, psychological, and social care needs are met and ensures quality care.
- Request and interpret relevant investigations to facilitate the development of the patient's management plan.
- Initiate the management of patients who are critically ill or deteriorating within scope of practice.
- Proactively refer to other clinicians (own or other services) depending upon patients' needs to deliver care beyond your limitations and scope of practice.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create anenvironment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
218-NM-B8A-8320859
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Proactively initiate treatment plans for patients requiring intervention and treatment ensuring ethically based considerations.
- Proactively identify, diagnose, and manage treatment plans for patients at risk of developing long term conditions.
- Undertake relevant clinical procedures to facilitate patient care within the service, supported by the appropriate training and supervision.
- Autonomously assess, diagnose, and have the legal authority to independently prescribe. As an independent prescriber, the ANP is responsible and accountable for the assessment of patients with undiagnosed or diagnosed conditions and for clinical management decisions.
- The independent prescriber can prescribe pharmacology and non-pharmacology treatment within their scope of practice.
- Provides information and advice to patients on prescribed medication regimens, side-effects, and interactions ensuring compliance with evidence- based practice and national and practice protocols.
- Documents clearly all aspects of assessment, diagnosis, and management plan and present the findings, using the approved documentation framework.
- Facilitates shared decision making by discussing assessment outcomes with patients, carers, and other health care professionals, to enable patients to make informed decisions regarding treatment.
- Highly developed communication skills enabling maintenance of high-quality service within a complex and challenging environment with often, conflicting priorities.
- Support patients, families, and carers to adopt health healthy lifestyles strategies and apply principles of self- care, alongside clinical management plans.
- Understand and recognise risk and apply safeguarding measures that support the identification of vulnerable adults and children, being aware of statutory child/ vulnerable patients health procedures and local guidance to escalate concerns accordingly.
- Contribute to informed patient consent and act as patient advocate.
- Undertake delegated consent as appropriate and after successful completion of the relevant training and competencies.
- Report clinical incidents via Trust Datix reporting system, investigate as appropriate and share learning.
For further details of the role please see the attached job description.
Job description Job responsibilities Proactively initiate treatment plans for patients requiring intervention and treatment ensuring ethically based considerations. Proactively identify, diagnose, and manage treatment plans for patients at risk of developing long term conditions. Undertake relevant clinical procedures to facilitate patient care within the service, supported by the appropriate training and supervision. Autonomously assess, diagnose, and have the legal authority to independently prescribe. As an independent prescriber, the ANP is responsible and accountable for the assessment of patients with undiagnosed or diagnosed conditions and for clinical management decisions. The independent prescriber can prescribe pharmacology and non-pharmacology treatment within their scope of practice. Provides information and advice to patients on prescribed medication regimens, side-effects, and interactions ensuring compliance with evidence- based practice and national and practice protocols. Documents clearly all aspects of assessment, diagnosis, and management plan and present the findings, using the approved documentation framework. Facilitates shared decision making by discussing assessment outcomes with patients, carers, and other health care professionals, to enable patients to make informed decisions regarding treatment. Highly developed communication skills enabling maintenance of high-quality service within a complex and challenging environment with often, conflicting priorities. Support patients, families, and carers to adopt health healthy lifestyles strategies and apply principles of self- care, alongside clinical management plans. Understand and recognise risk and apply safeguarding measures that support the identification of vulnerable adults and children, being aware of statutory child/ vulnerable patients health procedures and local guidance to escalate concerns accordingly. Contribute to informed patient consent and act as patient advocate. Undertake delegated consent as appropriate and after successful completion of the relevant training and competencies. Report clinical incidents via Trust Datix reporting system, investigate as appropriate and share learning. For further details of the role please see the attached job description.
Person Specification
Qualifications
Essential
- oCurrent UK registered nurse professional registration oMSc in ACP/Advance Practice or Healthcare or HEE/NHSE Advance Practice digital badge oEvidence of continuous professional development oTeaching and assessing qualification/equivalent. oIndependent Prescriber (annotated on professional register) oIRMER regulation training
Desirable
- oPhD or working towards oSpecialist relevant qualification oALS provider oGood Clinical Practice (GCP) training
Experience
Essential
- oSenior clinical experience at Band 7 or above. oSignificant clinical experience in relevant field. Respiratory/ general medicine/oncology oExperience in research and audit oProven record in change management and service development. oEvidence of journal/ book publication/ webinar/oral/poster presentations/ project work oEvidence of leading teams, staff development and teaching oDemonstrate ability to embed evidence-based practice. oExperience in collaborative working with a diverse range of internal/external stakeholders. oExperience of case load management
Desirable
- oSuccessful completion of speciality/service specific capabilities/ competencies oExperience of patient/public involvement. oExperience of successful resource and budget management. oExperience of staff management -recruitment, selection, sickness
Knowledge
Essential
- oA knowledgeable clinician with the ability to apply evidence-based practice. oKnowledge of clinical governance oSound knowledge of national and local NHS agenda/policy/guidance/ integrated care boards and implications
Skills
Essential
- oAdvanced IT skills including data analysis and report writing. oGood interpersonal skills oHighly developed communication, influencing, negotiating skills and sharing of information. oAbility to prioritize and meet deadlines. oExcellent organisational and time management skills oAbility to be an innovative and effective decision-maker. oDemonstrate ability to assess, diagnose, interpret investigations and develop a clinical management plan for complex patients. oAbility to deal with sensitive/challenging/complex and stressful situations. oSkills in presenting at conferences/webinars.
Desirable
- oDemonstrate resourcefulness. oDelegated Consent training
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualifications Essential oCurrent UK registered nurse professional registration oMSc in ACP/Advance Practice or Healthcare or HEE/NHSE Advance Practice digital badge oEvidence of continuous professional development oTeaching and assessing qualification/equivalent. oIndependent Prescriber (annotated on professional register) oIRMER regulation training Desirable oPhD or working towards oSpecialist relevant qualification oALS provider oGood Clinical Practice (GCP) training Experience Essential oSenior clinical experience at Band 7 or above. oSignificant clinical experience in relevant field. Respiratory/ general medicine/oncology oExperience in research and audit oProven record in change management and service development. oEvidence of journal/ book publication/ webinar/oral/poster presentations/ project work oEvidence of leading teams, staff development and teaching oDemonstrate ability to embed evidence-based practice. oExperience in collaborative working with a diverse range of internal/external stakeholders. oExperience of case load management Desirable oSuccessful completion of speciality/service specific capabilities/ competencies oExperience of patient/public involvement. oExperience of successful resource and budget management. oExperience of staff management -recruitment, selection, sickness Knowledge Essential oA knowledgeable clinician with the ability to apply evidence-based practice. oKnowledge of clinical governance oSound knowledge of national and local NHS agenda/policy/guidance/ integrated care boards and implications Skills Essential oAdvanced IT skills including data analysis and report writing. oGood interpersonal skills oHighly developed communication, influencing, negotiating skills and sharing of information. oAbility to prioritize and meet deadlines. oExcellent organisational and time management skills oAbility to be an innovative and effective decision-maker. oDemonstrate ability to assess, diagnose, interpret investigations and develop a clinical management plan for complex patients. oAbility to deal with sensitive/challenging/complex and stressful situations. oSkills in presenting at conferences/webinars. Desirable oDemonstrate resourcefulness. oDelegated Consent training Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Receptionist
Pike View Dr Malhotra & Partners View all jobs
Posted 8 day(s) ago
Reference: 2365396
Job summary
Pike view- Dr Malhotra & Partners require a new team member to join our existing reception team, we are looking for an enthusiastic, well organised member to help us continue to achieve high standards in delivering Primary Care to our patients.
Main duties of the job
The successful candidate will be responsible for being the first point of contact for patients and ensuring they are directed to the appropriate clinical team or service. The role requires someone who can multitask, remain calm and organised under pressure, and work effectively to meet the demands and deadlines of a busy reception environment.
Previous experience in reception or customer service, preferably within primary care, would be desirable. However, full training will be provided on our clinical system, EMIS, as well as the practice's processes and procedures.
About us
We are a medium sized practice supported by an excellent clinical and administration team. We are also a GP training practice, we achieve high QOF, Bolton Quality Contract and other Enhanced Services along with working as part of the Horwich PCN.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£12.71 an hour Minimum wage
Contract
Permanent
Working pattern
Part-time
Reference number
A0329-26-0007
Job locations
Horwich Health & Wellbeing Hub
Victoria Road
Bolton
BL6 5PY
United Kingdom
Job description
Job responsibilities
Main Duties
- Deal with patients by telephone and face-to-face at reception, providing a friendly, professional and helpful service.
- Book appointments and direct/triage patients to the appropriate clinical personnel or service.
- Take and accurately record messages for clinical and administrative staff.
- Process prescription requests in accordance with practice procedures.
- Monitor practice emails and action or forward correspondence as appropriate.
- Order pathology supplies and maintain appropriate stock levels.
- Photocopy, scan and upload patient documents and information to the appropriate patient record.
- Complete general day-to-day administrative duties as directed by the Practice Manager.
- Contact patients as requested by clinicians to action tasks or follow-up information recorded in the patient's notes.
- Receive patient samples for testing, ensuring patient details are checked and recorded accurately.
- Ensure reception areas are kept clean, tidy and ready for use by colleagues and patients.
- Provide a clear handover of any unresolved, outstanding or urgent matters to the appropriate colleague.
- Provide cover for colleagues during periods of annual leave or sickness as required.
- Work flexibly as part of the wider reception and administrative team to support the smooth running of the practice.
Job description
Job responsibilities
Main Duties
- Deal with patients by telephone and face-to-face at reception, providing a friendly, professional and helpful service.
- Book appointments and direct/triage patients to the appropriate clinical personnel or service.
- Take and accurately record messages for clinical and administrative staff.
- Process prescription requests in accordance with practice procedures.
- Monitor practice emails and action or forward correspondence as appropriate.
- Order pathology supplies and maintain appropriate stock levels.
- Photocopy, scan and upload patient documents and information to the appropriate patient record.
- Complete general day-to-day administrative duties as directed by the Practice Manager.
- Contact patients as requested by clinicians to action tasks or follow-up information recorded in the patient's notes.
- Receive patient samples for testing, ensuring patient details are checked and recorded accurately.
- Ensure reception areas are kept clean, tidy and ready for use by colleagues and patients.
- Provide a clear handover of any unresolved, outstanding or urgent matters to the appropriate colleague.
- Provide cover for colleagues during periods of annual leave or sickness as required.
- Work flexibly as part of the wider reception and administrative team to support the smooth running of the practice.
Person Specification
Knowledge and skills
Essential
- Good communication skills
Desirable
- IT skills, previously worked with clinical software EMIS.
Experience
Essential
- Experience of working on reception or in customer service.
Desirable
- Experience of working in a GP practice.
Qualifications
Essential
- Good basic education GCSE qualifications or equivalent, preferably in English and Mathematics, Good IT skills, Keyboard ability, knowledge and accuracy.
Desirable
- Recognised qualification in Reception or Business Studies.
Person Specification
Knowledge and skills
Essential
- Good communication skills
Desirable
- IT skills, previously worked with clinical software EMIS.
Experience
Essential
- Experience of working on reception or in customer service.
Desirable
- Experience of working in a GP practice.
Qualifications
Essential
- Good basic education GCSE qualifications or equivalent, preferably in English and Mathematics, Good IT skills, Keyboard ability, knowledge and accuracy.
Desirable
- Recognised qualification in Reception or Business Studies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pike View Dr Malhotra & Partners
Address
Horwich Health & Wellbeing Hub
Victoria Road
Bolton
BL6 5PY
United Kingdom
Employer's website
https://www.pikeviewmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Pike View Dr Malhotra & Partners
Address
Horwich Health & Wellbeing Hub
Victoria Road
Bolton
BL6 5PY
United Kingdom
Employer's website
https://www.pikeviewmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
FDS Pathway Coordinator - Women's Services
The Princess Alexandra Hospital NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2365374
Job summary
The FDS Coordinator will actively manage the administrative processes attached to suspected prostate cancer patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high-quality administration service, a positive patient experience, and excellent customer service. Provide an efficient and effective administrative service to a multidisciplinary team. Actively manage administrative processes and coordinate care associated with patient pathways, including validation, bookings and solving queries that arise. Ensure access and quality targets are met, identifying potential delays and escalating this to the operational management team. Provide patients with a primary point of contact between the multidisciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with queries.
Main duties of the job
To collect and provide good clinical and care pathway data and information management, for use by MDTs and to meet Trust audit requirements. To work across the Trust and Networks - liaising with MDT teams and colleagues at all levels, to ensure the timely care of patients. To achieve Cancer Waiting Time targets To ensure timely delivery of care through tracking and navigating patients along the care pathway. Ensure access and quality targets are met, identifying potential delays and escalating this to a team leader or supervisor To achieve high quality service, through the Peer Review. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
001054
Job locations
The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
United Kingdom
Job description
Job responsibilities
Job overview
The FDS Coordinator will actively manage the administrative processes attached to suspected prostate cancer patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high-quality administration service, a positive patient experience, and excellent customer service.
- Provide an efficient and effective administrative service to a multidisciplinary team.
- Actively manage administrative processes and coordinate care associated with patient pathways, including validation, bookings and solving queries that arise.
- Ensure access and quality targets are met, identifying potential delays and escalating this to the operational management team.
- Provide patients with a primary point of contact between the multidisciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with queries.
Main duties of the job
- To collect and provide good clinical and care pathway data and information management, for use by MDTs and to meet Trust audit requirements.
- To work across the Trust and Networks - liaising with MDT teams and colleagues at all levels, to ensure the timely care of patients.
- To achieve Cancer Waiting Time targets
- To ensure timely delivery of care through tracking and navigating patients along the care pathway.
- Ensure access and quality targets are met, identifying potential delays and escalating this to a team leader or supervisor
- To achieve high quality service, through the Peer Review.
- This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Detailed job description and main responsibilities
- To register suspected gynaecology cancer patients on Somerset, and track along the care pathway using Alex Health IT system.
- Manage appointments for patients, in accordance with the Trust’s Elective Access policy. Where this is not possible (i.e. due to capacity issues or patient choice), escalate and take ownership for managing the issue with support from the operational management team.
- Provide patients with a primary point of contact between the multidisciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with queries.
- Manage and answer telephone queries related to the service in a courteous and prompt manner.
- Ensure any onco-alert queries are actioned in a timely manner by updating the escalation sheet and managing clinic utilization for Colposcopy/Hysteroscopy & Rapid Access..
- Resolve complex queries, using analysis, experience and judgement to determine when to pass the caller on to a member of the clinical team, or when to escalate the call to a senior colleague. Where calls are passed on, ensure that the caller is reassured regarding expected response times and has further contact details if necessary.
- Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members or departments as required.
- Ensure administrative teams are responding to e-mail queries, monitoring, managing and triaging email correspondence through generic inboxes and message pool/patient portal.
- Managing daily admin huddles and provide updates to operational management team.
- Deal with stressful situations that may arise when dealing with patients who are anxious or distressed, or where there are barriers to understanding, using tact, diplomacy and empathy at all times and in line with Trust values.
- Use developed communication skills in order to deal with patient concerns or complaints with empathy and understanding, finding a solution that assures the patient.
- Identify potential delays or issues with a patient pathway or potential breaches, and take preventative steps to avoid these, i.e. chasing diagnostic reviews, escalating pending results of tests and capacity issues.
- Proactively monitor the patient pathway in order to ensure that all elements of a patient’s care are arranged appropriately, and in a timely manner.
- Identify areas for improvement and development in office procedures, develop and implement new systems to support service development.
- Attend weekly cancer PTL along with the Assistant Service Delivery Manager/Service Delivery Manager & MDT Coordinator.
This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.
Job description
Job responsibilities
Job overview
The FDS Coordinator will actively manage the administrative processes attached to suspected prostate cancer patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high-quality administration service, a positive patient experience, and excellent customer service.
- Provide an efficient and effective administrative service to a multidisciplinary team.
- Actively manage administrative processes and coordinate care associated with patient pathways, including validation, bookings and solving queries that arise.
- Ensure access and quality targets are met, identifying potential delays and escalating this to the operational management team.
- Provide patients with a primary point of contact between the multidisciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with queries.
Main duties of the job
- To collect and provide good clinical and care pathway data and information management, for use by MDTs and to meet Trust audit requirements.
- To work across the Trust and Networks - liaising with MDT teams and colleagues at all levels, to ensure the timely care of patients.
- To achieve Cancer Waiting Time targets
- To ensure timely delivery of care through tracking and navigating patients along the care pathway.
- Ensure access and quality targets are met, identifying potential delays and escalating this to a team leader or supervisor
- To achieve high quality service, through the Peer Review.
- This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Detailed job description and main responsibilities
- To register suspected gynaecology cancer patients on Somerset, and track along the care pathway using Alex Health IT system.
- Manage appointments for patients, in accordance with the Trust’s Elective Access policy. Where this is not possible (i.e. due to capacity issues or patient choice), escalate and take ownership for managing the issue with support from the operational management team.
- Provide patients with a primary point of contact between the multidisciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with queries.
- Manage and answer telephone queries related to the service in a courteous and prompt manner.
- Ensure any onco-alert queries are actioned in a timely manner by updating the escalation sheet and managing clinic utilization for Colposcopy/Hysteroscopy & Rapid Access..
- Resolve complex queries, using analysis, experience and judgement to determine when to pass the caller on to a member of the clinical team, or when to escalate the call to a senior colleague. Where calls are passed on, ensure that the caller is reassured regarding expected response times and has further contact details if necessary.
- Act as a point of contact for the department or specialty, dealing with queries from stakeholders and passing on relevant information to appropriate team members or departments as required.
- Ensure administrative teams are responding to e-mail queries, monitoring, managing and triaging email correspondence through generic inboxes and message pool/patient portal.
- Managing daily admin huddles and provide updates to operational management team.
- Deal with stressful situations that may arise when dealing with patients who are anxious or distressed, or where there are barriers to understanding, using tact, diplomacy and empathy at all times and in line with Trust values.
- Use developed communication skills in order to deal with patient concerns or complaints with empathy and understanding, finding a solution that assures the patient.
- Identify potential delays or issues with a patient pathway or potential breaches, and take preventative steps to avoid these, i.e. chasing diagnostic reviews, escalating pending results of tests and capacity issues.
- Proactively monitor the patient pathway in order to ensure that all elements of a patient’s care are arranged appropriately, and in a timely manner.
- Identify areas for improvement and development in office procedures, develop and implement new systems to support service development.
- Attend weekly cancer PTL along with the Assistant Service Delivery Manager/Service Delivery Manager & MDT Coordinator.
This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.
Person Specification
Qualifications
Essential
- NVQ Level 4 or equivalate experience
Desirable
- Medical terminology
- Demonstrable evidence of IT qualifications/training
Experience
Essential
- Experience of patient pathway navigation and escalation
- Experience of retrieving, collating and processing information
- Working within a health care setting
Desirable
- Working as an MDT tracker or coordinator
Person Specification
Qualifications
Essential
- NVQ Level 4 or equivalate experience
Desirable
- Medical terminology
- Demonstrable evidence of IT qualifications/training
Experience
Essential
- Experience of patient pathway navigation and escalation
- Experience of retrieving, collating and processing information
- Working within a health care setting
Desirable
- Working as an MDT tracker or coordinator
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Princess Alexandra Hospital NHS Trust
Address
The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
United Kingdom
Employer's website
https://www.pah.nhs.uk (Opens in a new tab)
Employer details
Employer name
The Princess Alexandra Hospital NHS Trust
Address
The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
United Kingdom
Employer's website
https://www.pah.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 4 Medical Secretary Supervisor - ENT
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2365370
Job summary
We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial support within the ENT Department at Birmingham Heartlands Hospital, part of UHB. The successful candidate will be a key member of a collaborative and supportive secretarial team, taking a lead role in supporting consultants and their clinical teams by providing a professional and high-quality PA/Secretarial and administrative service at all times. The post holder's duties will include typing dictation, booking outpatient appointments, answering patient queries and managing the consultants' clinics to meet service provision and Trust targets. The post holder will be required to work as part of a team supporting other workload when needed. The role also offers the opportunity for the post holder to develop people management skills through the supervision of junior secretarial/admin staff within the office.
The ENT Department is a busy and exciting department that delivers care across Heartlands, Good Hope, Solihull and The Queen Elizabeth Hospitals. This is a fantastic opportunity for an organised and detailed orientated candidate who will play a vital role in the delivery of high-quality patient-led care.
For more information please contact: Mo Ayub Office Manager [email protected] or telephone 0121 424 2339.
Main duties of the job
*To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets.
*To touch type from audio and / or shorthand the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature.
*Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence.
*To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work on a daily basis.
*Provide and be responsible for the training of Medical Secretary trainees.
*To sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant(s) and their team for urgent action, and which may be passed directly to other areas for action and information.
*Provide reciprocal cover for secretarial Team during annual leave and sickness absence.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9019248
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Records Clerk
Aneurin Bevan University Health Board View all jobs
Posted 8 day(s) ago
Reference: 2365358
Job summary
WEEKEND HOURS ONLY - SATURDAY & SUNDAY 9AM-5PM
An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at Online House, Cleppa Park in Newport. This is a busy but supportive team, and we are looking for individuals who have:
Excellent Communication skills
Excellent Organisational skills
Excellent attention to detail
Flexibility in working practices
The ability to work as a team
The ability to work under pressure and to deadline
Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Health care professionals caring for the patient.
We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service.
If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.
Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyonerequiringa certificate of sponsorship is therefore unable to be shortlisted and interviewed
Main duties of the job
Locate, retrieve, and track patient records
Prepping patient records in line with Standard Operating procedures
Quality checking paper records
Dealing with enquiries
Maintain professional communication with all disciplines of staff
Deal with internal/external requests for information in accordance with data protection
Scanning the patient record using the latest technology
Quality checking the scanned patient record
Storing the paper record in line with retention procedures
Candidates are advised to ensure they refer to the attached Person Specification and use the'Supporting Information' section of the application form to detail how they meet the various requirements.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
040-AC422-0926
Job locations
Online House
Cleppa Park
Newport
NP10 8BA
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications & Knowledge
Essential
- NVQ2 in administration OR basic general education, literate and numerate
- A willingness to undertake mandatory training and future training as required by the post
- Knowledge of IT systems
- Understanding of team working ethos
Experience
Essential
- Previous clerical experience or similar
Desirable
- Customer service experience
Skills and Attributes
Essential
- Good communication skills
- Ability to use initiative & meet deadlines
- Polite & professional telephone manner
- Ability to work well under pressure
- Ability to develop good & effective employee relationships
- Ability to follow instructions
- Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Willingness to work under direction but also self-starter
Other
Desirable
- Welsh speaker (Level 1) or willingness to work towards
Person Specification
Qualifications & Knowledge
Essential
- NVQ2 in administration OR basic general education, literate and numerate
- A willingness to undertake mandatory training and future training as required by the post
- Knowledge of IT systems
- Understanding of team working ethos
Experience
Essential
- Previous clerical experience or similar
Desirable
- Customer service experience
Skills and Attributes
Essential
- Good communication skills
- Ability to use initiative & meet deadlines
- Polite & professional telephone manner
- Ability to work well under pressure
- Ability to develop good & effective employee relationships
- Ability to follow instructions
- Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Willingness to work under direction but also self-starter
Other
Desirable
- Welsh speaker (Level 1) or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Online House
Cleppa Park
Newport
NP10 8BA
United Kingdom
Employer's website
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Online House
Cleppa Park
Newport
NP10 8BA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2365355
Job summary
Job title: Pharmacist Location: Mitchison Road Surgery Salary: Up to £60,000 depending on experience Hours: 37.50 h - 12 month fixed term contract (mat cover) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main Responsibilities: As a valued member of
Main duties of the job
As a Pharmacist at Operose Health, you will work closely with clinicians to improve patient care and make cost-effective prescribing decisions. Your responsibilities include running daily telephone triage clinics, reviewing pathology results, leading repeat prescription services, and participating in home visits and immunization initiatives. You will also review and act on hospital correspondence, particularly regarding medicine reconciliation, and liaise with local pharmacies to enhance patient outcomes. Working within a dedicated team, you will contribute to transforming the patient experience in primary care. We seek a GPhC registered candidate with excellent communication skills, a can-do attitude, and a desire to improve patient care.
About us
Operose Health is a primary care service provider committed to delivering local primary care at scale. Our mission is to improve access, outcomes, and patient experience. We strive to offer excellent care and service to our patients while fostering a compassionate and understanding work environment for our employees. Our core values include being Caring, Ambitious, Resourceful, and striving for Excellence. We prioritize the professional development of our staff, offering support for gaining qualifications, providing CPD opportunities, and promoting a culture of continuous learning and improvement in the healthcare field.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Full-time
Reference number
1555046974
Job locations
Operose Health
London N1 3NG
N1 3NG
United Kingdom
Job description
Job responsibilities
Job title:Pharmacist
Location:Mitchison Road Surgery
Salary:Up to £60,000 depending on experience
Hours: 37.50 h - 12 month fixed term contract (mat cover)
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities:
As a valued member of the Operose Health team, your key duties will include:
- As a member of the practice team, you will work closely with our clinicians to help and improve patient care and make cost effective proscribing decisions.
- You will run daily telephone triage clinics and call in patients for assessment and management where clinically indicated, as well as review and triage pathology results, contacting patients. Provide practice-based review clinical to those with LYCs or complex health needs.
- Review and action incoming hospital correspondence, particularly with regards to medicine reconciliation or initiation, liaising with local pharmacies to improve patient outcomes.
- Lead practice repeat prescription service and deal with queries from reception staff and patients. Also participate in home visits and immunisations initiatives.
Ideal Candidate:
What we look for in new colleagues:
- GPhC registered.
- Excellent communication skills both verbally and written as well as the ability to work well as a part of a team and willingness to develop clinically.
- A can-do attitude with a real desire to improve patient care.
Package Description:
How well support you:
- Annual salary of up to £60,000.00 depending on qualifications and experience.
- 27 days annual leave plus bank holidays pro rata.
- Support to gain independent prescribing qualification.
- 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
- Access to our bespoke learning management system.
- The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.
Job description Job responsibilities Job title:Pharmacist Location:Mitchison Road SurgerySalary:Up to £60,000 depending on experienceHours: 37.50 h - 12 month fixed term contract (mat cover)Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: As a member of the practice team, you will work closely with our clinicians to help and improve patient care and make cost effective proscribing decisions. You will run daily telephone triage clinics and call in patients for assessment and management where clinically indicated, as well as review and triage pathology results, contacting patients. Provide practice-based review clinical to those with LYCs or complex health needs. Review and action incoming hospital correspondence, particularly with regards to medicine reconciliation or initiation, liaising with local pharmacies to improve patient outcomes. Lead practice repeat prescription service and deal with queries from reception staff and patients. Also participate in home visits and immunisations initiatives.Ideal Candidate:What we look for in new colleagues: GPhC registered. Excellent communication skills both verbally and written as well as the ability to work well as a part of a team and willingness to develop clinically. A can-do attitude with a real desire to improve patient care. Package Description:How well support you: Annual salary of up to £60,000.00 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. Support to gain independent prescribing qualification. 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs. Access to our bespoke learning management system. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.
Person Specification
Qualifications
Essential
- GPhC registered; excellent communication skills; ability to work well in a team; willingness to develop clinically; can-do attitude with a desire to improve patient care.
Person Specification Qualifications Essential GPhC registered; excellent communication skills; ability to work well in a team; willingness to develop clinically; can-do attitude with a desire to improve patient care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Operose Health
Address
Operose Health
London N1 3NG
N1 3NG
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Operose Health
Address
Operose Health
London N1 3NG
N1 3NG
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Housekeeping Assistant
Frimley Health NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364557
Job summary
Join Our Team at Wexham Park Hospital!
Are you a hardworking and enthusiastic individual looking for a rewarding role in healthcare? We are seeking a dedicated Housekeeperto join our friendly team at Wexham Park Hospital, Slough.
In this role, you will play a vital part in ensuring patients have a comfortable and positive experience by:? Maintaining high standards of cleanliness on the ward/department? Serving breakfast to patients with care and efficiency? Creating a welcoming and supportive environment
? What We Offer:? Full training - no previous cleaning experience needed? A friendly and supportive team environment? The chance to make a real difference in patients' lives? NHS benefits and career progression opportunities
If you have great customer service skills and a positive attitude, we'd love to hear from you! Apply today and be part of something meaningful.
Please note that this role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK for the full duration of the post.Main duties of the job
Are you looking for a rewarding role where you can make a real difference in a healthcare environment?Wexham Park Hospital, Slough, is seeking a hardworking and enthusiastic Housekeeping Assistant to join our dedicated team.
About the RoleAs a Housekeeping Assistant, you will play a vital role in maintaining a clean, safe, and comfortable environment for our patients and staff.
Purpose of job:
- Work as a member of the housekeeping team, contributing to the provision of a comfortable and effective stay for patients, by ensuring that the ward/departments are maintained to a high standard of cleanliness and to help serve meals as required.
- Work as a member of the non-ward-based team, ensuring that all non-ward areas(offices, corridors etc.) are cleaned to a high standard of cleanliness, maintaining a pleasant environment for staff, patient and visitors.
- To carry out the full range of duties listed below.
If you have great attention to detail, a strong work ethic, and excellent customer service skills, we'd love to hear from you!
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,618 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
151-LC5116
Job locations
Wexham Park Hospital
Wexham Steet
Slough, Berkshire
SL2 4HL
United Kingdom
Job description
Job responsibilities
As a Flexible Housekeeping Assistant, you will play a crucial part in maintaining high standards of cleanliness and hygiene across hospital wards and departments.
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
We reserve the right to close the advert early if sufficient applications have been received.
Job description
Job responsibilities
As a Flexible Housekeeping Assistant, you will play a crucial part in maintaining high standards of cleanliness and hygiene across hospital wards and departments.
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
We reserve the right to close the advert early if sufficient applications have been received.
Person Specification
Education/Qualifications
Essential
- Good level of education and clear understanding in English Language and literature.
- Able to demonstrate literacy, numeracy, and comprehension skills.
Desirable
- NVQ level 1 in cleaning and support services building interior
- Basic food hygiene.
Experience
Essential
- Basic housekeeping experience
- Hygiene COSSH procedures
Desirable
- Infection prevention and control
- NHS experience
Skills & Knowledge
Essential
- Good communication skills
- Able to deal confidently and professionally with members of the public and staff
- Able to read and understand written and verbal communication/instruction.
- Team worker
- Customer focussed
- Basic IT skills
Person Specification
Education/Qualifications
Essential
- Good level of education and clear understanding in English Language and literature.
- Able to demonstrate literacy, numeracy, and comprehension skills.
Desirable
- NVQ level 1 in cleaning and support services building interior
- Basic food hygiene.
Experience
Essential
- Basic housekeeping experience
- Hygiene COSSH procedures
Desirable
- Infection prevention and control
- NHS experience
Skills & Knowledge
Essential
- Good communication skills
- Able to deal confidently and professionally with members of the public and staff
- Able to read and understand written and verbal communication/instruction.
- Team worker
- Customer focussed
- Basic IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Wexham Park Hospital
Wexham Steet
Slough, Berkshire
SL2 4HL
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Wexham Park Hospital
Wexham Steet
Slough, Berkshire
SL2 4HL
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse - Gynaecology
Liverpool Women's NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364551
Job summary
Liverpool Women's NHS Foundation Trust specialises in the health of women and babies - both within the hospital and out in the community.
Collectively our team represents some of the most outstanding expertise and experience in this field.
As the only specialist trust for women and babies in the UK and the largest standalone women's hospital of its kind, we are dedicated to the care and well-being of women, babies and families.
Here at Liverpool Women's we believe a great patient experience is intrinsically linked to a great employee experience, for this reason, we need to care for, develop and enable the collective potential of all our people, including those who are not directly employed but who have an important role to play here.
We take pride in harnessing our people's energy, talents and differences with a shared sense of purpose
Main duties of the job
We are looking to recruit a Band 5 Nurses to become an integral member of our Gynaecology Nursing Team.
We will provide you with the opportunity to develop a variety of skills across ours services and encourage both newly qualified and experienced nurses to apply.
We recognise that our nurses are integral to delivering our women with care that is of the highest standard as as such support talented Individuals academically and clinically in to our highly regarded specialist and advanced practice roles .
For newly qualified staff members this is an opportunity to continue and develop in your profession in a division that fosters a fair and just culture , a 'be kind' approach and places health and wellbeing as a forefront focus.
We would love to receive applications from candidates who are enthusiastic and can demonstrate our trust values CAREL and can embrace the be kind approach.
Gynaecology experience is desirable for this role but not essential.
The post holder will have excellent communication skills and have an ability to deal with difficult situations in a sensitive manner and make decisions using their own judgement.
About us
Liverpool Women's NHS FT became part ofNHS University Hospitals of Liverpool Group (UHLG)in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women's Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes usthespecialist health provider of choice in Europe for women, babies and families.
For roles at Liverpool University Hospitals, visit theircareers page.
UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.
https://www.gov.uk/skilled-worker-visa/your-job
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
159-LWH-203-26
Job locations
Liverpool Women's Hospital
Crown Street
Liverpool
L8 7SS
United Kingdom
Job description
Job responsibilities
The post holder will develop specialist knowledge, skills and competence in caring for patients in the general gynaecology/Oncology inpatient area.
There will be a responsibility for the nursing care given to individual patients - the role involves supporting patients and family members pre and post operatively utilising the Enhanced Care Pathway approachNursing patients admitted through our emergency department managing a variety of conditions including pregnancy related complications and miscarriage.
Providing on-going care for patients with palliative diagnosis and supporting patients with managing symptoms associated with a cancer diagnosis. Managing end of life care and supportingcomplex discharges.The post holder will work as part of a team and support the organisation and operational management of service delivery.
The post holder will be an ambassador for the 6 Cs. Culture for compassionate care- Care, Compassion, Competence, Communication, Commitment, and Courage.
The post holder will be expected to supervise and teach non registered, newly registered and newly appointed staff with the support of senior team members.
There will be a requirement to undertake an educational role, a link nurse role and or cascade training as you become established in this post
Job description Job responsibilities The post holder will develop specialist knowledge, skills and competence in caring for patients in the general gynaecology/Oncology inpatient area. There will be a responsibility for the nursing care given to individual patients - the role involves supporting patients and family members pre and post operatively utilising the Enhanced Care Pathway approachNursing patients admitted through our emergency department managing a variety of conditions including pregnancy related complications and miscarriage. Providing on-going care for patients with palliative diagnosis and supporting patients with managing symptoms associated with a cancer diagnosis. Managing end of life care and supportingcomplex discharges.The post holder will work as part of a team and support the organisation and operational management of service delivery. The post holder will be an ambassador for the 6 Cs. Culture for compassionate care- Care, Compassion, Competence, Communication, Commitment, and Courage. The post holder will be expected to supervise and teach non registered, newly registered and newly appointed staff with the support of senior team members. There will be a requirement to undertake an educational role, a link nurse role and or cascade training as you become established in this post
Person Specification
Experience
Essential
- Health Promotion
- Experience of developing plans of care
Personal Attributes Qualities
Essential
- Ability to manage time and work under pressure
- Promote local resolution to complaints and demonstrate ability to diffuse conflict
- Promote positive reporting culture for incidents/ ACE's
- Be able to work effectively as part of a team
- Methodical and well organised approach
- Ability to portray a professional image including inspiring confidence and trust
- Confidence to liaise with other members of the multidisciplinary team and be courteous patient and helpful at all times
- Role Models the 6Cs ( Care, Compassion, Competence, Communication, Courage, Commitment) in everyday care of patients
Skills, Knowledge & Aptitudes
Essential
- Excellent Communication skills, demonstrating effective listening and engaging with patients effectively
- Knowledge of infection control policy and processes
- Demonstrates an interest in Women's health
- Ability to contribute and promote change.
- Good time management
- Keyboard/Computer skills
Desirable
- Competencies in clinical tasks such as venepuncture and canulation
Qualifications & Learning
Essential
- RGN
- Evidence of recent professional updating and relevant personal development
Person Specification Experience Essential Health Promotion Experience of developing plans of care Personal Attributes Qualities Essential Ability to manage time and work under pressure Promote local resolution to complaints and demonstrate ability to diffuse conflict Promote positive reporting culture for incidents/ ACE's Be able to work effectively as part of a team Methodical and well organised approach Ability to portray a professional image including inspiring confidence and trust Confidence to liaise with other members of the multidisciplinary team and be courteous patient and helpful at all times Role Models the 6Cs ( Care, Compassion, Competence, Communication, Courage, Commitment) in everyday care of patients Skills, Knowledge & Aptitudes Essential Excellent Communication skills, demonstrating effective listening and engaging with patients effectively Knowledge of infection control policy and processes Demonstrates an interest in Women's health Ability to contribute and promote change. Good time management Keyboard/Computer skills Desirable Competencies in clinical tasks such as venepuncture and canulation Qualifications & Learning Essential RGN Evidence of recent professional updating and relevant personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Liverpool Women's NHS Foundation Trust
Address
Liverpool Women's Hospital
Crown Street
Liverpool
L8 7SS
United Kingdom
Employer's website
https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool Women's NHS Foundation Trust
Address
Liverpool Women's Hospital
Crown Street
Liverpool
L8 7SS
United Kingdom
Employer's website
https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Deputy Head of Clinical Legal Services
University Hospitals Dorset NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364520
Job summary
An exciting opportunity has arisen for an experienced legal professional to join University Hospitals Dorset NHS Foundation Trust as our Deputy Head of Clinical Legal Services.
Working within the Clinical Legal Services team, you will play a pivotal role in supporting the Head of Clinical Legal Services across the full remit of the department which manages inquests, clinical negligence and non-clinical claims, and healthcare law advice. You will lead the day-to-day operation of the Trust's inquest function, manage non-clinical claims and support in a caseload of clinical negligence claims along with providing specialist legal advice to clinical teams across a wide range of healthcare law matters.
This is a varied and rewarding role requiring excellent legal knowledge, strong analytical skills and the ability to manage sensitive and complex cases. You will work closely with senior clinicians, NHS Resolution, external solicitors, Coroners, patients' families and Trust leadership teams to ensure effective case management, support organisational learning and help minimise legal and reputational risk.
The primary base is the Royal Bournemouth Hospital site with a requirement to work across all Trust sites and off site locations including the Coroner's Courts.
Interview date: 22nd October 2026
Main duties of the job
As Deputy Head of Clinical Legal Services, you will:
- Lead the day-to-day management of the Trust's inquest service, ensuring compliance with Coroner and Court deadlines.
- Manage a caseload of inquests, non-clinical claims and a number of clinical negligence claims from receipt through to resolution.
- Represent the Trust as an Interested Person at Coroner's Inquests, including making submissions on relevant matters of Coronial law.
- Provide specialist advice on healthcare law issues, including consent, capacity and best interests matters.
- Liaise with external solicitors, NHS Resolution, Coroners, claimants and internal stakeholders to progress cases effectively.
- Support staff in preparing witness statements and provide guidance and support before court appearances and legal proceedings.
- Identify and escalate patient safety concerns, reputational risks and governance issues arising from claims and inquests.
- Assist in the development of policies, procedures and training programmes relating to claims, inquests and healthcare law.
- Produce reports and present trends, outcomes and learning from cases to governance committees and senior Trust groups.
- Deputise for the Head of Clinical Legal Services, providing leadership, operational management and support to the wider team as required.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
This service recently moved into new offices at Tringham House based on the Royal Bournemouth Hospital site, but also has a small office at Poole Hospital. A staff shuttle service operates between the two sites.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
153-CO06599-A
Job locations
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Job description
Job responsibilities
The Deputy Head of Clinical Legal Services is a senior specialist role responsible for supporting the delivery of a comprehensive clinical legal service across University Hospitals Dorset NHS Foundation Trust.
The post holder will oversee the operational management of the Trust's inquest function, ensuring timely investigation, allocation and progression of coronial matters and will manage their own caseload of inquests.
The successful candidate will independently investigate and manage non-clinical claims under the Liability to Third Parties Scheme and Property Expenses Scheme, while also supporting the management of a caseload if clinical negligence claims. Working closely with NHS Resolution and external legal representatives, they will ensure compliance with relevant legislation, court procedures and NHS requirements.
A key aspect of the role involves providing specialist healthcare law advice to clinical teams, supporting decision-making in relation to patient care and treatment.
The role requires the ability to communicate highly sensitive and complex information with confidence and professionalism.
The post holder will work in partnership with clinicians, governance teams and senior leaders, helping to identify patient safety issues, organisational learning opportunities and reputational risks arising from legal casework.
The Deputy Head of Clinical Legal Services will contribute to service development by supporting the review and implementation of policies, maintaining compliance with legal and regulatory requirements, and ensuring Trust procedures reflect current legal guidance and best practice. They will also assist in the supervision and development of Clinical Legal Services staff and contribute to educational programmes across the organisation delivering training sessions for clinical staff.
This is an excellent opportunity for a motivated legal professional seeking a challenging and influential role within a large NHS organisation currently undertaking a significant transformation programme. You will join a supportive team dedicated to improving patient safety, supporting staff and ensuring the effective management of legal risk across the Trust.
Job description
Job responsibilities
The Deputy Head of Clinical Legal Services is a senior specialist role responsible for supporting the delivery of a comprehensive clinical legal service across University Hospitals Dorset NHS Foundation Trust.
The post holder will oversee the operational management of the Trust's inquest function, ensuring timely investigation, allocation and progression of coronial matters and will manage their own caseload of inquests.
The successful candidate will independently investigate and manage non-clinical claims under the Liability to Third Parties Scheme and Property Expenses Scheme, while also supporting the management of a caseload if clinical negligence claims. Working closely with NHS Resolution and external legal representatives, they will ensure compliance with relevant legislation, court procedures and NHS requirements.
A key aspect of the role involves providing specialist healthcare law advice to clinical teams, supporting decision-making in relation to patient care and treatment.
The role requires the ability to communicate highly sensitive and complex information with confidence and professionalism.
The post holder will work in partnership with clinicians, governance teams and senior leaders, helping to identify patient safety issues, organisational learning opportunities and reputational risks arising from legal casework.
The Deputy Head of Clinical Legal Services will contribute to service development by supporting the review and implementation of policies, maintaining compliance with legal and regulatory requirements, and ensuring Trust procedures reflect current legal guidance and best practice. They will also assist in the supervision and development of Clinical Legal Services staff and contribute to educational programmes across the organisation delivering training sessions for clinical staff.
This is an excellent opportunity for a motivated legal professional seeking a challenging and influential role within a large NHS organisation currently undertaking a significant transformation programme. You will join a supportive team dedicated to improving patient safety, supporting staff and ensuring the effective management of legal risk across the Trust.
Person Specification
Qualifications
Essential
- Degree or equivalent
- Postgraduate Diploma in Legal Practice (or equivalent)
- Masters level qualification or equivalent
Desirable
- Capsticks Diploma in Clinical Risk and Claims Management
- Solicitor or Barrister or Chartered Legal Executive
Experience
Essential
- Substantial proven experience of dealing with claims, inquests and healthcare law advice in an NHS setting
- Experience of appearing in court and representing clients in contentious matters
- Experience in managing challenging conversations with articulate, distressed and/or emotional individuals in highly sensitive situations in formal settings
- Experience of Mental Capacity Act, best interest, capacity and consent issues.
Desirable
- Some exposure to Court of Protection matters
Technical Skills and Competencies
Essential
- Excellent communication and interpersonal skills; ability to negotiate and communicate contentious issues and information influencing change to senior individuals within and outside the organisation
- Able to work autonomously and with discretion within legal and Trust frameworks
- Ability to investigate complex cases
- Analyse data to produce key messages, reports, and recommendations
Knowledge
Essential
- Expert knowledge of Inquest procedures and requirements of Coroners Court
- Expert knowledge of the Pre-action Protocol for Personal Injury
- Knowledge of the Court of Protection process
- Ability to make decisions autonomously, on difficult issues, acting as a senior reference point of expertise and knowledge for members of the legal services team
- Knowledge of Mental Capacity Act
Other requirements specific to the role
Essential
- Able to work in stressful and complex situations with professionalism and calmness
- Ability to deal objectively with difficult unpredictable situations
Personal Attributes
Essential
- Self-motivated and able to work independently and with minimal management and excellent time keeping
- Resilient
- Excellent time management skills
- Able to manage conflict and resolve problems.
Person Specification
Qualifications
Essential
- Degree or equivalent
- Postgraduate Diploma in Legal Practice (or equivalent)
- Masters level qualification or equivalent
Desirable
- Capsticks Diploma in Clinical Risk and Claims Management
- Solicitor or Barrister or Chartered Legal Executive
Experience
Essential
- Substantial proven experience of dealing with claims, inquests and healthcare law advice in an NHS setting
- Experience of appearing in court and representing clients in contentious matters
- Experience in managing challenging conversations with articulate, distressed and/or emotional individuals in highly sensitive situations in formal settings
- Experience of Mental Capacity Act, best interest, capacity and consent issues.
Desirable
- Some exposure to Court of Protection matters
Technical Skills and Competencies
Essential
- Excellent communication and interpersonal skills; ability to negotiate and communicate contentious issues and information influencing change to senior individuals within and outside the organisation
- Able to work autonomously and with discretion within legal and Trust frameworks
- Ability to investigate complex cases
- Analyse data to produce key messages, reports, and recommendations
Knowledge
Essential
- Expert knowledge of Inquest procedures and requirements of Coroners Court
- Expert knowledge of the Pre-action Protocol for Personal Injury
- Knowledge of the Court of Protection process
- Ability to make decisions autonomously, on difficult issues, acting as a senior reference point of expertise and knowledge for members of the legal services team
- Knowledge of Mental Capacity Act
Other requirements specific to the role
Essential
- Able to work in stressful and complex situations with professionalism and calmness
- Ability to deal objectively with difficult unpredictable situations
Personal Attributes
Essential
- Self-motivated and able to work independently and with minimal management and excellent time keeping
- Resilient
- Excellent time management skills
- Able to manage conflict and resolve problems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Employer's website
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 3 Administrator/Co-ordinator - Clinical
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364516
Job summary
We are looking for an organised, motivated and compassionate Band 3 Administrator/Co-ordinator to provide comprehensive administrative and coordination support within a busy clinical service at University Hospitals Birmingham NHS Foundation Trust.
You will play an important role in supporting the efficient running of the service and helping to provide a seamless patient journey. You will act as a key point of contact for patients, relatives, clinical staff and other internal and external stakeholders, ensuring enquiries are handled professionally, sensitively and efficiently.
Key responsibilities include managing and coordinating patient appointments and clinic schedules, processing appointment attendance, responding to telephone and face-to-face enquiries, notifying patients of appointment changes and managing cancellations and rebooking. You may also monitor waiting lists, identify capacity issues and escalate concerns appropriately.
The role involves accurately maintaining patient information using Trust IT systems, preparing correspondence, reports and spreadsheets, managing electronic and paper records, arranging meetings, processing correspondence and ensuring information is accurate and up to date. Confidentiality must be maintained at all times in accordance with Trust policies, Caldicott principles and data protection requirements.
This is for 30 hours per week.
Main duties of the job
You will need excellent communication, customer service, organisational and IT skills, with the ability to prioritise and multitask in a busy environment. You should be confident dealing with patients, visitors and staff, including managing difficult or sensitive situations with professionalism and compassion.
You will work collaboratively with colleagues and demonstrate UHB's values of being Kind, Connected and Bold, contributing to a professional, patient-focused and supportive clinical service.
To work as part of a team providing comprehensive Administration / Co-ordination support to clinical services, ensuring this is patient focused and patients receive a compassionate and professional service.
Working in conjunction with colleagues, patients, service users and internal and external stakeholders.
The post holder will work under indirect supervision and will directly contribute to and Co-ordinate the efficient running of the service, ensuring that a seamless approach to patient care is delivered.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
304-9018955
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
Essential
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
Desirable
- *Experience of working in a busy environment
- *Experience of working in Healthcare
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, Patients and Visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills.
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
Essential
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
Desirable
- *Experience of working in a busy environment
- *Experience of working in Healthcare
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, Patients and Visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills.
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Self Management Facilitator
Calderdale and Huddersfield NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364503
Job summary
Are you passionate about providing the best possible care, empowering patients and delivering complex care in the community and in hospital?
Are you competent and confident in delivering care such as Insulin and medication administration, catheter and wound care, and share an interest in promoting the self care of long term conditions to patients?
Are you able to work in partnership with service users and other stakeholders in their own homes and in hospital to support goals and independence? Are you creative ?
Would you like to opportunity to learn more about:- Behavior Change, Health Coaching, Better Conversations and Motivational Interviewing ? If yes, then this may be the role for you!
This is an exciting opportunity to be part of an innovative role, within the Calderdale area, reducing demand, releasing capacity and empowering patients to self-care and promote their independence.
This job allows for innovative thinking and collaboration with other providers to support individuals with a sustainable change that means the most to them.
We are looking to recruit a highly motivated and enthusiastic staff member with excellent communication skills and a desire to work both as a team and independently.If you are interested in expanding your skills then this may be the role for you?
Due to the nature of the role it is essential that you hold a full UK driving license with access to a vehicle suitable for business use.
Good luck with your application!
Main duties of the job
Providing patient care in their own homes and in hospitals.
To work within a delegated caseload with the focus of facilitating behavioral change to promote and optimize self-care.
To communicate information to patients and carers regarding their health needs and associated treatment plans.
To report and take appropriate action regarding any change in patient condition or circumstance and communicate verbal and written information to all relevant integrated care team members.
To contribute to and support the maintaining of service standards and performance through audit and bench-marking, and to encourage colleagues and team members to do also.
To participate, as an individual and as team member, in continuous learning and reflective practice to maintain own knowledge and skills, share good practice with and provide instruction to colleagues to continually improve services.
To continue to promote patient centered care and utilize the shared decision making tools.
To actively contribute to protecting people at risk by assessing and monitoring the care environment and individuals and by following and acting on and within Safeguarding policies and procedures.
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
372-COM2796-A
Job locations
Community
Dean Clough Mills
Halifax
HX3 5AX
United Kingdom
Job description
Job responsibilities
The overall aim of the service is to work with individuals to increase their knowledge, skills and confidence to manage their long-term conditions and care needs, This role initially will pay particular emphasis to diabetes, however all long term conditions will be supported.
This is a clinical role and will involve care delivery with a behavioral change focus.
You will work closely with individuals to empower independence with their health and social care needs and use the Goal setting approach to help achieve this.
The post holder:-
- To work as part of a multidisciplinary team supporting the care of patients within the community.
- To undertake the administration of medications that are prescribed for patients on a regular basis.
- To promote self-care and education to patients.
- Be able to create a professional culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values.
Clinical duties
- The post holder will work within an agreed framework to plan, implement, and evaluate clinical and/or therapeutic activities and patient responses to activity.
- Support and assist other staff members to deliver care as delegated and directed.
- Demonstrate highly developed physical skills obtained through practice and training e.g., accuracy, dexterity and coordination to complete tests and assessments within agreed pathways of care and manipulate equipment.
- The post holder will be able to make judgement involving facts or situation which may require analysis e.g., alter programmes of activities or making clinical decisions related to specific pathway of care.
- Able to identify risk or changes in condition and is responsible for acting; advises supervising professional and accurately record all interventions.
- Provides and receives routine or sometimes complex information using persuasion, reassurance, tact and empathy and addressing barriers to understanding in order to engage the individual in their care and gain valid consent for care, record discussions in an accurate and timely manner in the individuals patient record.
- Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of their role.
- Engages and actively involves the individual and, if appropriate, their family/carer, in their assessment, programme of treatment and/or care by using person-centred techniques to promote a culture of self-care, involvement and empowerment.
- Prioritises their own workload and understands the boundaries of their practice; may plan tasks for others e.g., patients, the workload of more junior staff.
- Be responsible and accountable for clinical administration tasks and management of resources within the clinical area e.g., stock control, basic equipment cleaning, specific clinical tasks to support the smooth running of a clinic.
- To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role.
- To work as part of a multidisciplinary team supporting the care of patients within the community
Professional Duties
- Have demonstrated the proficiency to administer medications and undertake annual medicines management training.
- To be aware of and adhere to Trust Policies relating to the control and administration of drugs.
- To ensure that high standards of care are given and maintained and to act when standards are not being maintained.
- To work within the policies, procedures and guidelines of Calderdale & Huddersfield Foundation Trust.
- To participate in regular staff meetings.
- To be flexible to work within areas or departments to meet the demands of changing service needs.
- To provide mentorship and preceptorship to newly qualified staff and students, new starters and Trainee Nursing Associates encouraging an effective learning environment.
- To provide support and supervision to Health care support workers to promote their learning and development within role.
- To receive delegated duties from the supervising RN and senior colleagues, accepting those that fall within their individual competency level adhering to the NMC Delegation and Accountability tool (NMC Code 2018).
- To delegate appropriately to other team members, including Health Care assistants, family members and other lay carers adhering to the NMC Delegation and Accountability tool (NMC Code 2018).
- Recognize and work within the limits of their competence.
- To take responsibility for own continuing professional development and performance.
- Ensure that a professional service and image is maintained at all times, thereby acting as a role model to all staff.
- Ensures the effective and efficient use of resources within their own sphere of responsibility.
- Takes responsibility for their own and others health and safety in the working environment.
- Assist the audit department with compiling audit questionnaires by using knowledge of areas to be audited. Use audit tools provided by audit department to collect data.
- Participate in group reviews of services and areas as requested.
- To monitor that all policies relating to medicines are followed.
- Work with the team to produce meaningful reports on yearly /ad hoc basis.
- To participate in regular reviews of medication errors and assist and decide action plans within the reviews.
Leadership duties
- To communicate with the nurse in charge and collect data in order to participate in the smooth running and organisation of the department.
- To support junior and senior colleagues in their roles and be resilient to manage change.
- To support the department nurse in charge in risk assessment and minimization. Ensuring incidents and near misses are reported.
- To manage verbal complaints, inform nurse in charge and refer on when unable to resolve.
- To participate in the investigation of incidents/complaints as required.
- To establish and maintain effective communication, both verbal and written and relationships with multi-disciplinary team.
- To recognize, prevent where possible, and manage areas of conflict, reporting to nurse in charge if unable to resolve.
- Plan, organise and prioritize own workload effectively.
- Demonstrates resilience when responding to challenge, change and difficult situations.
- Demonstrates clinical leadership in everyday practice through identifying creative and innovative solutions, engaging in leadership development appropriate to level and encouraging development as part of the team.
Learning and Development
- Undertakes any training required to develop or maintain their proficiency within the clinical area and demonstrates competence within sphere of role/ practice.
- To undergo further training as necessary, and attend training as identified at personal development reviews.
- Reflects on and evaluates own practice and identifies areas of development by setting appropriate objectives via appraisal and clinical supervision.
- Contributes to and undertakes clinical audit.
- Assists with research project appropriate to clinical area.
- Is committed to delivering and sharing learning opportunities with students, team members and other agencies in order to develop self and others.
Working as part of a Team
- Actively works towards developing and maintaining effective clinical and corporate working relationships both within and outside the Trust including other agencies, individuals, and higher education Institutes.
- Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
- Actively contributes to the multi-disciplinary team supporting the patient including communication with external care providers, voluntary support services and other agencies; acting as a credible source of information for other agencies/professionals involved in the care as required.
- Work as part of a multidisciplinary team including nurses, occupational therapists, healthcare assistants, medical staff, pharmacy staff.
Managing Self
- Attend all mandatory training.
- Participate annually identifying, developing, and agreeing your own development plan with your line manager using the Trust appraisal process.
- Comply with all Trust policies, procedures, and protocols.
- Carry out duties with due regard to the Trusts Equal Opportunity Policy.
- Seek advice and support from your line manager whenever necessary.
- Seek and Participate in regular clinical supervision.
Safeguarding
- All staff members have a duty to report any concerns they have about the safety or well-being of adult service users, members of their families, including children. Employees should be aware of their roles & responsibilities to both prevent and respond appropriately to abuse. They should undertake the safeguarding training required for their particular role.
Job description Job responsibilities The overall aim of the service is to work with individuals to increase their knowledge, skills and confidence to manage their long-term conditions and care needs, This role initially will pay particular emphasis to diabetes, however all long term conditions will be supported. This is a clinical role and will involve care delivery with a behavioral change focus. You will work closely with individuals to empower independence with their health and social care needs and use the Goal setting approach to help achieve this. The post holder:- To work as part of a multidisciplinary team supporting the care of patients within the community. To undertake the administration of medications that are prescribed for patients on a regular basis. To promote self-care and education to patients. Be able to create a professional culture which is open to change, new ideas, concepts and innovation whilst reflecting organisational strategy and values. Clinical duties The post holder will work within an agreed framework to plan, implement, and evaluate clinical and/or therapeutic activities and patient responses to activity. Support and assist other staff members to deliver care as delegated and directed. Demonstrate highly developed physical skills obtained through practice and training e.g., accuracy, dexterity and coordination to complete tests and assessments within agreed pathways of care and manipulate equipment. The post holder will be able to make judgement involving facts or situation which may require analysis e.g., alter programmes of activities or making clinical decisions related to specific pathway of care. Able to identify risk or changes in condition and is responsible for acting; advises supervising professional and accurately record all interventions. Provides and receives routine or sometimes complex information using persuasion, reassurance, tact and empathy and addressing barriers to understanding in order to engage the individual in their care and gain valid consent for care, record discussions in an accurate and timely manner in the individuals patient record. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of their role. Engages and actively involves the individual and, if appropriate, their family/carer, in their assessment, programme of treatment and/or care by using person-centred techniques to promote a culture of self-care, involvement and empowerment. Prioritises their own workload and understands the boundaries of their practice; may plan tasks for others e.g., patients, the workload of more junior staff. Be responsible and accountable for clinical administration tasks and management of resources within the clinical area e.g., stock control, basic equipment cleaning, specific clinical tasks to support the smooth running of a clinic. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role. To work as part of a multidisciplinary team supporting the care of patients within the community Professional Duties Have demonstrated the proficiency to administer medications and undertake annual medicines management training. To be aware of and adhere to Trust Policies relating to the control and administration of drugs. To ensure that high standards of care are given and maintained and to act when standards are not being maintained. To work within the policies, procedures and guidelines of Calderdale & Huddersfield Foundation Trust. To participate in regular staff meetings. To be flexible to work within areas or departments to meet the demands of changing service needs. To provide mentorship and preceptorship to newly qualified staff and students, new starters and Trainee Nursing Associates encouraging an effective learning environment. To provide support and supervision to Health care support workers to promote their learning and development within role. To receive delegated duties from the supervising RN and senior colleagues, accepting those that fall within their individual competency level adhering to the NMC Delegation and Accountability tool (NMC Code 2018). To delegate appropriately to other team members, including Health Care assistants, family members and other lay carers adhering to the NMC Delegation and Accountability tool (NMC Code 2018). Recognize and work within the limits of their competence. To take responsibility for own continuing professional development and performance. Ensure that a professional service and image is maintained at all times, thereby acting as a role model to all staff. Ensures the effective and efficient use of resources within their own sphere of responsibility. Takes responsibility for their own and others health and safety in the working environment. Assist the audit department with compiling audit questionnaires by using knowledge of areas to be audited. Use audit tools provided by audit department to collect data. Participate in group reviews of services and areas as requested. To monitor that all policies relating to medicines are followed. Work with the team to produce meaningful reports on yearly /ad hoc basis. To participate in regular reviews of medication errors and assist and decide action plans within the reviews. Leadership duties To communicate with the nurse in charge and collect data in order to participate in the smooth running and organisation of the department. To support junior and senior colleagues in their roles and be resilient to manage change. To support the department nurse in charge in risk assessment and minimization. Ensuring incidents and near misses are reported. To manage verbal complaints, inform nurse in charge and refer on when unable to resolve. To participate in the investigation of incidents/complaints as required. To establish and maintain effective communication, both verbal and written and relationships with multi-disciplinary team. To recognize, prevent where possible, and manage areas of conflict, reporting to nurse in charge if unable to resolve. Plan, organise and prioritize own workload effectively. Demonstrates resilience when responding to challenge, change and difficult situations. Demonstrates clinical leadership in everyday practice through identifying creative and innovative solutions, engaging in leadership development appropriate to level and encouraging development as part of the team. Learning and Development Undertakes any training required to develop or maintain their proficiency within the clinical area and demonstrates competence within sphere of role/ practice. To undergo further training as necessary, and attend training as identified at personal development reviews. Reflects on and evaluates own practice and identifies areas of development by setting appropriate objectives via appraisal and clinical supervision. Contributes to and undertakes clinical audit. Assists with research project appropriate to clinical area. Is committed to delivering and sharing learning opportunities with students, team members and other agencies in order to develop self and others. Working as part of a Team Actively works towards developing and maintaining effective clinical and corporate working relationships both within and outside the Trust including other agencies, individuals, and higher education Institutes. Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships. Actively contributes to the multi-disciplinary team supporting the patient including communication with external care providers, voluntary support services and other agencies; acting as a credible source of information for other agencies/professionals involved in the care as required. Work as part of a multidisciplinary team including nurses, occupational therapists, healthcare assistants, medical staff, pharmacy staff. Managing Self Attend all mandatory training. Participate annually identifying, developing, and agreeing your own development plan with your line manager using the Trust appraisal process. Comply with all Trust policies, procedures, and protocols. Carry out duties with due regard to the Trusts Equal Opportunity Policy. Seek advice and support from your line manager whenever necessary. Seek and Participate in regular clinical supervision. Safeguarding All staff members have a duty to report any concerns they have about the safety or well-being of adult service users, members of their families, including children. Employees should be aware of their roles & responsibilities to both prevent and respond appropriately to abuse. They should undertake the safeguarding training required for their particular role.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- GCSE Maths and English Grade 9-2 (A* - E) or equivalent
- Care qualification to NVQ 3 or equivalent experience
- Must be willing to participate in any relevant training/qualification identified to develop skills required to carry out duties e.g., Foundation degree, Higher National Diploma
Desirable
- Have completed training or study in areas relevant to the role applied for or be willing to undertake
- Evidence of previous learning related to clinical area to diploma level
- Evidence of continuing professional development.
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Experience of working in health or social care settings without direct supervision
- Experience of relevant clinical area e.g., older people, pharmacy, Community.
- Experience in participating in clinical supervision.
- Experience of organising and prioritising own workload.
- Relevant experience of as part of a team.
- IT awareness and ability to use SystmOne.
- Relevant experience of working with patients and families from a range of cultures and backgrounds.
- Relevant knowledge related to best practice guidance for care of patients and their families.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice.
- Understanding of the importance of following procedures and treatment plans
Desirable
- Skills in research and audit methodology or willing to undertake
- Experience of facilitating clinical supervision.
- Experience of participation in clinical audit.
- Experience of working without direct supervision.
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Experience of working in teams under appropriate supervision as part of a multidisciplinary team.
- Excellent interpersonal and communication skills. Ability to communicate effectively (written, verbal, non- verbal communication) with patients/relatives, carers and other members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
- Ability to organise and prioritise own delegated caseload.
- Ability to deal with non-routine and unpredictable nature of workload and individual patient contact
- Insight into how to evaluate own strengths and development needs, seeking advice when needed.
- Experience of providing and receiving complex, sensitive information
Desirable
- Knowledge of clinical governance and accountability
- Knowledge of national and local influences on the provision of health and social care
- Understanding of professional roles relevant to clinical area e.g., nurse, therapists, pharmacists
Person Specification QUALIFICATIONS / TRAINING Essential GCSE Maths and English Grade 9-2 (A* - E) or equivalent Care qualification to NVQ 3 or equivalent experience Must be willing to participate in any relevant training/qualification identified to develop skills required to carry out duties e.g., Foundation degree, Higher National Diploma Desirable Have completed training or study in areas relevant to the role applied for or be willing to undertake Evidence of previous learning related to clinical area to diploma level Evidence of continuing professional development. KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Experience of working in health or social care settings without direct supervision Experience of relevant clinical area e.g., older people, pharmacy, Community. Experience in participating in clinical supervision. Experience of organising and prioritising own workload. Relevant experience of as part of a team. IT awareness and ability to use SystmOne. Relevant experience of working with patients and families from a range of cultures and backgrounds. Relevant knowledge related to best practice guidance for care of patients and their families. Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice. Understanding of the importance of following procedures and treatment plans Desirable Skills in research and audit methodology or willing to undertake Experience of facilitating clinical supervision. Experience of participation in clinical audit. Experience of working without direct supervision. COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential Experience of working in teams under appropriate supervision as part of a multidisciplinary team. Excellent interpersonal and communication skills. Ability to communicate effectively (written, verbal, non- verbal communication) with patients/relatives, carers and other members of the multi-disciplinary team. Ability to develop effective and appropriate relationships with people, their families, carers and colleagues. Ability to organise and prioritise own delegated caseload. Ability to deal with non-routine and unpredictable nature of workload and individual patient contact Insight into how to evaluate own strengths and development needs, seeking advice when needed. Experience of providing and receiving complex, sensitive information Desirable Knowledge of clinical governance and accountability Knowledge of national and local influences on the provision of health and social care Understanding of professional roles relevant to clinical area e.g., nurse, therapists, pharmacists
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Community
Dean Clough Mills
Halifax
HX3 5AX
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Community
Dean Clough Mills
Halifax
HX3 5AX
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Physiotherapist- Therapies at the front door
United Lincolnshire Hospitals NHS Trust View all jobs
Posted 8 day(s) ago
Reference: 2364493
Job summary
We are looking for an enthusiastic Physiotherapist who has wide ranging clinical experience, good communication and interpersonal skills and a passion for delivering high quality patient-centred care to join our Front door Therapy team.
As a senior band 6 physiotherapist you will provide and develop a high standard of physiotherapy services in the Frailty and Front door specialty. where you can build upon your clinical and managerial skills with support from the team lead.
You will be required to work closely in an integrated manner with other members of the multidisciplinary team (MDT) to promote independence, provide rapid assessments and facilitate safe, timely and appropriate discharges across within the Emergency departments, medical assessment units and any other admission unit within Lincoln County Hospital.
You will contribute to the overall service development of the team and specialty, working with senior team members, professional leads, Head of Therapies and manage, supervise the development of staff members within the team.
Operating hours - 7 day service working 8.00AM - to 8.00PM
Flexible working - Our extended hours provide the appointable candidate with the flexibility to create a work schedule that suits their needs.
Ability to travel across Lincolnshire not serviced by public transport (car driver).
Your primary base will be Lincoln County Hospital, but you will be required to work at Pilgrim Boston Hospital Front door as service needs arise.
Main duties of the job
- To undertake a comprehensive assessment of patients including those with diverse or complex presentations; using acquired clinical reasoning skills and manual assessment techniques.
- Formulate and deliver an individual physiotherapy treatment programme based on a sound knowledge of evidence based practice and treatment options using clinical assessment, reasoning skills and knowledge of treatment skills.
- Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.
- Evaluate patient progress, reassess and alter treatment programmes if required.
- To manage clinical risk within own patient case load.
- To comply with the Trust Manual Handling Policy and local therapeutic handling guidance at all times.
- To deal sensitively with patients who have high levels of anxiety and aggression caused by pain, dementia or limited mobility.
- To be responsible for maintaining accurate and comprehensive patient treatment records in line with Chartered Society of Physiotherapy (CSP) standards of practice.
- To be aware of departmental/hospital policies and procedures.
- To be part of the respiratory on call roster.
About us
Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
357-LN-369-26-B
Job locations
Lincoln County Hospital
Greetwell Raod
Lincoln (base +1)
LN2 5QY
United Kingdom
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!!!
Person Specification
Qualifications
Essential
- Degree in Physiotherapy
- HCPC registration
- Evidence of maintained CPD in a portfolio including attendance at relevant post graduate courses
Desirable
- Membership of the CSP
Experience
Essential
- Experience as a Physiotherapist in a variety of clinical areas including surgical, stroke/neurology/medicine/older adults and respiratory
- Experience of working as part of a team/ MDT
- Good theoretical knowledge with working knowledge of a broad range of conditions
- Student or assistant supervision, contributing to education
- Previous NHS experience at Band 5 level
Desirable
- Knowledge of the workings of the community services and intermediate care services
- Involvement in audit, research and understanding quality issues
Skills
Essential
- Knowledge of CSP guidelines, Trust policies & procedures understanding the legal responsibilities of the role
- Understanding clinical governance & its implications for the service
- Excellent verbal, non verbal and written skills along with clear logical presentation skills
- Ability to work effectively alone & as part of a team
- Ability to organise, delegate and prioritise in a timely and effective manner
- Ability to cope with working in a moderately demanding environment with aggressive and emotional people
Desirable
- Competent IT skills
- Evidence of participation in audits
- Ability to organise and run internal courses
- Supervision of other staff
- Committee membership e.g. safety committee.
Specific Requirements
Essential
- Flexibility & ability to work in a moderately physical & stressful environment
- Problem solving
- Able to travel to meet the travel requirements of the job role
Person Specification
Qualifications
Essential
- Degree in Physiotherapy
- HCPC registration
- Evidence of maintained CPD in a portfolio including attendance at relevant post graduate courses
Desirable
- Membership of the CSP
Experience
Essential
- Experience as a Physiotherapist in a variety of clinical areas including surgical, stroke/neurology/medicine/older adults and respiratory
- Experience of working as part of a team/ MDT
- Good theoretical knowledge with working knowledge of a broad range of conditions
- Student or assistant supervision, contributing to education
- Previous NHS experience at Band 5 level
Desirable
- Knowledge of the workings of the community services and intermediate care services
- Involvement in audit, research and understanding quality issues
Skills
Essential
- Knowledge of CSP guidelines, Trust policies & procedures understanding the legal responsibilities of the role
- Understanding clinical governance & its implications for the service
- Excellent verbal, non verbal and written skills along with clear logical presentation skills
- Ability to work effectively alone & as part of a team
- Ability to organise, delegate and prioritise in a timely and effective manner
- Ability to cope with working in a moderately demanding environment with aggressive and emotional people
Desirable
- Competent IT skills
- Evidence of participation in audits
- Ability to organise and run internal courses
- Supervision of other staff
- Committee membership e.g. safety committee.
Specific Requirements
Essential
- Flexibility & ability to work in a moderately physical & stressful environment
- Problem solving
- Able to travel to meet the travel requirements of the job role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital
Greetwell Raod
Lincoln (base +1)
LN2 5QY
United Kingdom
Employer's website
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincoln County Hospital
Greetwell Raod
Lincoln (base +1)
LN2 5QY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
CAMHS Neurodevelopment Pathway lead Band 8A
NELFT North East London Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364487
Job summary
Are you an experienced Psychologist, Mental Health Nurse, Occupational Therapist, Social Worker, or Family Therapist with interest in Neurodevelopmental presentations? Join Havering CAMHS as our Band 8A Neurodevelopmental Pathway Lead.
Main duties of the job
Job overview We are seeking a 0.5 WTE Band 8a Neurodevelopmental Pathway Lead to join our busy and dynamic CAMHS team in Havering. This is a senior clinical leadership role for an experienced clinician with expertise in neurodevelopmental assessment and confidence working with complexity across multidisciplinary and multi-agency systems. The Neurodevelopmental Pathway is a dedicated assessment pathway within Havering CAMHS. The Pathway Lead will provide clinical and operational leadership for the day-to-day functioning of the pathway, supporting high-quality, timely and formulation-informed neurodevelopmental assessment and effective multidisciplinary decision-making. The role combines advanced clinical practice, supervision and pathway leadership at team level. The post holder will support clinical quality and consistency, pathway flow, staff development and implementation of service improvements, working closely with senior clinical and operational leads. Overall accountability for strategic direction an
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Part-time
Reference number
NDD-002011
Job locations
Acorn Centre
Romford
Essex
RM7 9NH
United Kingdom
Job description
Job responsibilities
The post holder must hold a valid professional registration, with significant experience within the field and experience of supervising others. We welcome applications from appropriately qualified and registered mental health professionals who meet the essential requirements of the person specification and can demonstrate substantial experience of working with children and young people, neurodevelopmental presentations and complex CAMHS assessment.
Main duties of the job
- Provide clinical and operational leadership for the day-to-day functioning of the Havering Neurodevelopmental Pathway.
- Support high-quality, timely autism and ADHD assessment, formulation and multidisciplinary decision-making in line with evidence-based practice and relevant guidance.
- Provide senior clinical oversight and consultation for complex neurodevelopmental presentations, including differential considerations, risk and co-occurring mental health needs.
- Support MDT allocation, assessment planning, case progression and effective use of pathway resources.
- Provide clinical supervision, consultation and professional support to multidisciplinary colleagues, promoting consistency and development of neurodevelopmental practice.
- Work collaboratively with pediatric, education, social care and other partner services to support coordinated assessment and care.
- Contribute to pathway development, audit, quality improvement and implementation of agreed service changes.
- Promote high-quality clinical recording, routine outcome and experience measurement where applicable, and effective use of service data and dashboards to understand activity, quality and pathway pressures.
- Contribute to clinical governance, including learning from incidents, PALS enquiries and complaints relevant to the pathway.
You will hold a relevant postgraduate qualification (Master's level or equivalent) in a mental health or psychological discipline and current registration with an appropriate professional body.
You will have substantial post-qualification experience working with children and young people with moderate to severe and/or complex presentations within CAMHS or an equivalent CYP mental health setting, alongside demonstrable experience or specialist competence in neurodevelopmental assessment.
You will bring advanced skills in assessment and formulation, experience of clinical supervision and consultation, and the ability to influence MDT clinical decision-making while working constructively with uncertainty, professional difference and risk.
You will be able to combine strong clinical judgement with an understanding of pathway functioning, data quality, patient flow and service improvement, while working collaboratively across organisational and professional boundaries.
About Havering CAMHSHavering CAMHS provides specialist assessment and intervention for children and young people aged 0-18 with moderate to severe mental health needs. We work as an integrated multidisciplinary team alongside primary care, education, social care, paediatrics and specialist mental health services.
The service operates Monday to Friday, 9am-5pm, from our main site in Romford, a short walk from the Elizabeth Line. The post holder will be expected to work flexibly across the local area and undertake community-based work, including home visits where clinically indicated.
Havering CAMHS is continuing to develop its clinical pathways and operating model within the Children's Directorate, with a focus on high-quality care, clear clinical decision-making, effective use of resources and collaborative working.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period This post will be subject to a probationary period.
Select One:
High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest, CEME) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a. pro rata for part time).
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.
Applications should be written in your own words and accurately represent your knowledge, skills and experience.
We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
For an informal chat or to arrange a visit, please contact:
Name: Dr Tirma Morera
Job title: Consultant Clinical Psychologist
Contact Number: 0300 300 1888
OR
Name: Nicola Upton
Job title: Havering CAMHS Service Manager
Contact Number: 0300 300 1888
Job description
Job responsibilities
The post holder must hold a valid professional registration, with significant experience within the field and experience of supervising others. We welcome applications from appropriately qualified and registered mental health professionals who meet the essential requirements of the person specification and can demonstrate substantial experience of working with children and young people, neurodevelopmental presentations and complex CAMHS assessment.
Main duties of the job
- Provide clinical and operational leadership for the day-to-day functioning of the Havering Neurodevelopmental Pathway.
- Support high-quality, timely autism and ADHD assessment, formulation and multidisciplinary decision-making in line with evidence-based practice and relevant guidance.
- Provide senior clinical oversight and consultation for complex neurodevelopmental presentations, including differential considerations, risk and co-occurring mental health needs.
- Support MDT allocation, assessment planning, case progression and effective use of pathway resources.
- Provide clinical supervision, consultation and professional support to multidisciplinary colleagues, promoting consistency and development of neurodevelopmental practice.
- Work collaboratively with pediatric, education, social care and other partner services to support coordinated assessment and care.
- Contribute to pathway development, audit, quality improvement and implementation of agreed service changes.
- Promote high-quality clinical recording, routine outcome and experience measurement where applicable, and effective use of service data and dashboards to understand activity, quality and pathway pressures.
- Contribute to clinical governance, including learning from incidents, PALS enquiries and complaints relevant to the pathway.
You will hold a relevant postgraduate qualification (Master's level or equivalent) in a mental health or psychological discipline and current registration with an appropriate professional body.
You will have substantial post-qualification experience working with children and young people with moderate to severe and/or complex presentations within CAMHS or an equivalent CYP mental health setting, alongside demonstrable experience or specialist competence in neurodevelopmental assessment.
You will bring advanced skills in assessment and formulation, experience of clinical supervision and consultation, and the ability to influence MDT clinical decision-making while working constructively with uncertainty, professional difference and risk.
You will be able to combine strong clinical judgement with an understanding of pathway functioning, data quality, patient flow and service improvement, while working collaboratively across organisational and professional boundaries.
About Havering CAMHSHavering CAMHS provides specialist assessment and intervention for children and young people aged 0-18 with moderate to severe mental health needs. We work as an integrated multidisciplinary team alongside primary care, education, social care, paediatrics and specialist mental health services.
The service operates Monday to Friday, 9am-5pm, from our main site in Romford, a short walk from the Elizabeth Line. The post holder will be expected to work flexibly across the local area and undertake community-based work, including home visits where clinically indicated.
Havering CAMHS is continuing to develop its clinical pathways and operating model within the Children's Directorate, with a focus on high-quality care, clear clinical decision-making, effective use of resources and collaborative working.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period This post will be subject to a probationary period.
Select One:
High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest, CEME) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a. pro rata for part time).
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.
Applications should be written in your own words and accurately represent your knowledge, skills and experience.
We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
For an informal chat or to arrange a visit, please contact:
Name: Dr Tirma Morera
Job title: Consultant Clinical Psychologist
Contact Number: 0300 300 1888
OR
Name: Nicola Upton
Job title: Havering CAMHS Service Manager
Contact Number: 0300 300 1888
Person Specification
Qualifications
Essential
- relevant postgraduate qualification (Master's level or equivalent) in a mental health or psychological discipline and current registration with an appropriate professional body
Experience
Essential
- Substantial post-qualification experience working with children and young people with moderate to severe and/or complex presentations within CAMHS or an equivalent CYP mental health setting, alongside demonstrable experience or specialist competence in neurodevelopmental assessment.
Person Specification
Qualifications
Essential
- relevant postgraduate qualification (Master's level or equivalent) in a mental health or psychological discipline and current registration with an appropriate professional body
Experience
Essential
- Substantial post-qualification experience working with children and young people with moderate to severe and/or complex presentations within CAMHS or an equivalent CYP mental health setting, alongside demonstrable experience or specialist competence in neurodevelopmental assessment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Acorn Centre
Romford
Essex
RM7 9NH
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Acorn Centre
Romford
Essex
RM7 9NH
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Lead
NELFT North East London Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2364486
Job summary
We welcome applications from experienced, qualified staff for the role of clinical lead within SET CAMHS Mid Essex. MID Essex SET CAMHS are looking to recruit 1 part time (0.6wte) Band 8a clinical role We are seeking an experienced Psychologist/Psychological Therapist with the appropriate professional training and registration, as outlined in the JD, to play a key clinical leadership role within our multidisciplinary team. The MID Essex Team has a base in Chelmsford and covers a large area covering Chelmsford/Braintree/Maldon. Working within the principles of the iThrive model, you will provide specialist assessment and therapeutic interventions for children and young people presenting with a range of complex mental health needs. Alongside the Operational Manager and other leads, you will contribute to the development of a supportive, reflective, and psychologically informed MDT culture. One that values creativity, flexibility, and evidence-based practice, while offering clinical oversight and containment to colleagues, and supporting high standards of care. As part of our Clinical Leadership Team, you will be supported by the principal clinical lead to collaboratively shape and respond to the evolving needs of the team. We are committed to reflective practice, psychological safety, and staff wellbeing.
Main duties of the job
Main duties of the job List the key responsibilities and tasks the post holder will be expected to carry out. Use bullet points for clarity and focus on the core aspects of the role. To provide an efficient, effective, comprehensive and specialist psychological service for children and adolescents with emotional and mental health problems, their carers/parents and families. To contribute to multi-disciplinary assessment and treatment of children and adolescents with emotional and mental health problems, their carers/parents and families. To undertake a range of highly specialist clinical work, urgent assessment work, parenting support and specialist cases. To provide extensive expert supervision and consultation on SET CAMHS cases to other multi-disciplinary staff within SET CAMHS, including junior medical staff. To contribute to audit and research. To actively engage in treatment and outcome monitoring, including the use of normed measures associated with CYP-IAPT To work in clinical practice, making use of supervision, within the overall framework SET CAMHS and the Trusts policies and procedures
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Part-time
Reference number
SHX-3EL-002104
Job locations
Stapleford House
Chelmsford
Essex
CM2 0QX
United Kingdom
Job description
Job responsibilities
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex.
Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Informal Discussions or Visits, please contact: Name: Joanne Seward Job title: Team Manager SET CAMHS Contact Number: 0800 953 0222 Option 1: Option 1 Email: [email protected]
Job description Job responsibilities NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex. Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT. Informal Discussions or Visits, please contact: Name: Joanne Seward Job title: Team Manager SET CAMHS Contact Number: 0800 953 0222 Option 1: Option 1 Email: [email protected]
Person Specification
Qualifications
Essential
- Please see Job description
Experience
Essential
- Please see Job description
Person Specification Qualifications Essential Please see Job description Experience Essential Please see Job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Stapleford House
Chelmsford
Essex
CM2 0QX
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Stapleford House
Chelmsford
Essex
CM2 0QX
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2363033
Job summary
An exciting opportunity has arisen for a part time Care Navigator/Administrator to join our friendly and supportive GP Surgery in Worcester.
We are looking for a candidate who has excellent communication skills, a compassionate and friendly nature and a flair for great Customer Service.
NHS or GP Practice experience is desirable but not essential as full training will be given.
Main duties of the job
Care Navigating patients either via telephone, Face to Face , Online to appropriate services either within the Surgery or to the wider network of appointments.
Booking Appointments
Dealing with daily tasks , queries and general administrative work
Coding and distributing letters received into the practice
Complete referral letters and send to appropriate organisations
Summarise new patient records following protocols
Completing medical reports & using the IGPR system
About us
We are a friendly , forward thinking practice in the heart of Worcester. We have 3 partners , 4 salaried Gps , ANP, PA & clinical pharmacist.We have a strong nursing team and a supportive reception/admin team. Also we work with the other practices of Worcester as part of the Worcester City Primary Care Network.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2882-26-0012
Job locations
29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Job description
Job responsibilities
- Provide the first point of contact for patients and visitors to the practice in a professional manner.
- Handle requests for appointments in line with practice protocol to ensure the efficient running of the practice appointment system.
- Handle home visit requests in line with practice protocol.
- Handle patient queries and enquiries efficiently, both face to face and on the telephone
- Record and communicate messages for other members of the Practice Team and other agencies accurately and without delay.
- To be the main contact point for non-clinical medication related queries from pharmacies, nursing homes, and other health care professionals, to improve the accuracy of patient medication records.
- To deal with and process requests for repeat prescriptions in an accurate and efficient manner.
- To hand out prescriptions to patients or their representatives whilst adhering to confidentiality and data protection regulations, both for regular and controlled medications.
- To develop skills whilst training and qualifying as a Practice Medicines Coordinator (PMC) and be responsible for helping the medicines management team deliver the agreed changes required to meet the prescribing targets set for the commissioning and QOF prescribing schemes.
- Respond to requests for test results from patients and give results where authorise, whilst strictly adhering to guidelines on patient confidentiality.
- Maintain accurate computerised patient records, register new patients on to clinical system, amend registration details and input clinical data in line with practice protocol.
- Deal with all appropriate tasks and items in workflow
- Maintain manual patient records in line with Practice Protocol.
- To develop own role and skills in Care Navigation using available training and support. To actively listen, signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.
- To process clinical documents , code action and distribute as necessary
- To complete patient referral letters & send to the appropriate service
- Summarise new patient records
- Complete Medical reports and use of the IGPR system
- Be responsible for the preparation of premises for surgery, ensuring that all consulting rooms and public areas are tidied before and after each surgery session, stocking up items where necessary, in order to provide welcoming environment for patients, visitors and practice team.
- To maintain a clean environment in the surgery at all times, clearing up any mess which occurs during working hours.
- Register new patients as required and be able to explain practice arrangements. Be aware of arrangements for temporary/emergency/Out of Area and Special Allocation patients.
- Liaise with third party practitioners such as District Nurses, AVS and Ambulance Services
- Be aware and advise patients of charges for non-GMS services. Collect and administer payments for private services accordingly.
- To undertake on a fair share basis cover for Extended Access opening and additional clinics such as Flu Clinics which fall outside of core GMS contracted hours, as well as cover for colleagues planned and unplanned leave.
- When covering Extended Access opening, be responsible as a premises key holder and for setting and deactivating the security alarm system.
- To undertake all necessary training as required by the business.
- In accordance with instruction, carry out any relative duties which may be requested by the partners, doctors, practice nurses or practice manager and which may be properly deemed to be part of the role of a Receptionist in general practice.
- Remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice and attached team.
- Maintain a professional attitude in all communication with patients and members of the practice team.
Job description
Job responsibilities
- Provide the first point of contact for patients and visitors to the practice in a professional manner.
- Handle requests for appointments in line with practice protocol to ensure the efficient running of the practice appointment system.
- Handle home visit requests in line with practice protocol.
- Handle patient queries and enquiries efficiently, both face to face and on the telephone
- Record and communicate messages for other members of the Practice Team and other agencies accurately and without delay.
- To be the main contact point for non-clinical medication related queries from pharmacies, nursing homes, and other health care professionals, to improve the accuracy of patient medication records.
- To deal with and process requests for repeat prescriptions in an accurate and efficient manner.
- To hand out prescriptions to patients or their representatives whilst adhering to confidentiality and data protection regulations, both for regular and controlled medications.
- To develop skills whilst training and qualifying as a Practice Medicines Coordinator (PMC) and be responsible for helping the medicines management team deliver the agreed changes required to meet the prescribing targets set for the commissioning and QOF prescribing schemes.
- Respond to requests for test results from patients and give results where authorise, whilst strictly adhering to guidelines on patient confidentiality.
- Maintain accurate computerised patient records, register new patients on to clinical system, amend registration details and input clinical data in line with practice protocol.
- Deal with all appropriate tasks and items in workflow
- Maintain manual patient records in line with Practice Protocol.
- To develop own role and skills in Care Navigation using available training and support. To actively listen, signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.
- To process clinical documents , code action and distribute as necessary
- To complete patient referral letters & send to the appropriate service
- Summarise new patient records
- Complete Medical reports and use of the IGPR system
- Be responsible for the preparation of premises for surgery, ensuring that all consulting rooms and public areas are tidied before and after each surgery session, stocking up items where necessary, in order to provide welcoming environment for patients, visitors and practice team.
- To maintain a clean environment in the surgery at all times, clearing up any mess which occurs during working hours.
- Register new patients as required and be able to explain practice arrangements. Be aware of arrangements for temporary/emergency/Out of Area and Special Allocation patients.
- Liaise with third party practitioners such as District Nurses, AVS and Ambulance Services
- Be aware and advise patients of charges for non-GMS services. Collect and administer payments for private services accordingly.
- To undertake on a fair share basis cover for Extended Access opening and additional clinics such as Flu Clinics which fall outside of core GMS contracted hours, as well as cover for colleagues planned and unplanned leave.
- When covering Extended Access opening, be responsible as a premises key holder and for setting and deactivating the security alarm system.
- To undertake all necessary training as required by the business.
- In accordance with instruction, carry out any relative duties which may be requested by the partners, doctors, practice nurses or practice manager and which may be properly deemed to be part of the role of a Receptionist in general practice.
- Remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice and attached team.
- Maintain a professional attitude in all communication with patients and members of the practice team.
Person Specification
Qualifications
Essential
- GCSE English & Maths
Desirable
- NVQ Health & Social
Experience
Essential
- Customer Service
- Good telephone Manner
- Works as part of a team
Desirable
- Experience of working in a GP Practice
Person Specification
Qualifications
Essential
- GCSE English & Maths
Desirable
- NVQ Health & Social
Experience
Essential
- Customer Service
- Good telephone Manner
- Works as part of a team
Desirable
- Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Thorneloe Lodge Surgery
Address
29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Employer's website
https://www.thorneloelodgesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Thorneloe Lodge Surgery
Address
29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Employer's website
https://www.thorneloelodgesurgery.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2363032
Job summary
This is a unique and exciting opportunity for an apprentice administrator in Fountains Medical Practice. Every GP surgery needs an efficient team of administrators/receptionists to ensure every patient experience is a positive one. If you wish to play an integral part in our team, we welcome your application.
We are looking for enthusiastic, motivated individuals with a willingness to learn and in return, we will offer you a varied admin work experience in the healthcare sector.
Main duties of the job
Job responsibilities include:
- To deliver outstanding customer care at all times to patients and all of the primary health care team
- To develop excellent communication skills over the telephone and in person
- Make appointments, deal with a range of patient enquiries and queries
- To provide admin support to the primary health care team
- Scan documents into patient records
- Record/code patient data into their electronic health record
About us
Fountains Medical Practice is a GP practice based in the heart of Chester. We are a forward thinking practice, whom focus on a patient centered approach.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience National Apprenticeship Wage
Contract
Apprenticeship
Duration
18 months
Working pattern
Full-time
Reference number
A4483-26-0007
Job locations
2nd Floor, Fountains Health
Delamere Street
Chester
Cheshire
CH1 4DS
United Kingdom
Job description
Job responsibilities
Apprenticeship Details:
- Business Administrator, Level 3 Business administrator
- The apprenticeship will be on a fixed term contract for the duration of the apprenticeship
- Salary will be paid at the current apprenticeship wage
- You will work 37.5 hours per week with on the job and off the job learning opportunities and receive 6 hours paid study time (1 day a week)
- 20 days leave plus Bank Holidays
Job description
Job responsibilities
Apprenticeship Details:
- Business Administrator, Level 3 Business administrator
- The apprenticeship will be on a fixed term contract for the duration of the apprenticeship
- Salary will be paid at the current apprenticeship wage
- You will work 37.5 hours per week with on the job and off the job learning opportunities and receive 6 hours paid study time (1 day a week)
- 20 days leave plus Bank Holidays
Person Specification
Qualifications
Essential
- Eligibility:
- English AND Maths Level 2 is essential - GCSE grade C/4 or above, or equivalent Functional Skills Level 2
Person Specification
Qualifications
Essential
- Eligibility:
- English AND Maths Level 2 is essential - GCSE grade C/4 or above, or equivalent Functional Skills Level 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Fountains Medical Practice
Address
2nd Floor, Fountains Health
Delamere Street
Chester
Cheshire
CH1 4DS
United Kingdom
Employer's website
https://fountainsmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Fountains Medical Practice
Address
2nd Floor, Fountains Health
Delamere Street
Chester
Cheshire
CH1 4DS
United Kingdom
Employer's website
https://fountainsmedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Care Support Worker
East London NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 2363019
Job summary
Please do not submit a new application if you have applied and been interviewed for this role with ELFT within the last three months.
Health Care Assistants for Mental Health
An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are a number of mental health wards across ELFT and we are seeking enthusiastic people with the right mindset to come and join our supportive and progressive teams.
We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams.
Please note that this role may require you to work on a rotational basis across different wards, departments, or clinical areas within the Trust to meet service needs.Main duties of the job
To be successful in a Health Care assistant or Support Worker role, you will need to be forward thinking and have a keen interest in working with patients being nursed in a mental health settings. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum inc HCAS (Hcas to be confirmed on appointment)
Contract
Permanent
Working pattern
Full-time
Reference number
363-L&B-HCSW-AUG26-H
Job locations
Multiple sites across Luton and Bedford
Luton
LU1 2PJ
United Kingdom
Job description
Job responsibilities
Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.
Job description
Job responsibilities
Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE level of equivalent
- Completed or the willingness to undertake Care certificate
Desirable
- GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential
- Working in a care setting
Desirable
- Dealing with challenging situations
- Working with Mental Health Service Users
- Experience of providing and receiving complex, sensitive information
Knowledge and Skills
Essential
- Excellent verbal and written communication skills
- Able to manage time to meet deadlines
- Ability to work autonomously
- Ability to work as part of a team
- Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems
- Demonstrate a degree of emotional intelligence and self-reflection
Desirable
- Demonstrate an understanding of the specialty
- Ability to take part in reflective practice and clinical supervision activities
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
Person Specification
Education/ Qualification/ Training
Essential
- Educated to GCSE level of equivalent
- Completed or the willingness to undertake Care certificate
Desirable
- GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential
- Working in a care setting
Desirable
- Dealing with challenging situations
- Working with Mental Health Service Users
- Experience of providing and receiving complex, sensitive information
Knowledge and Skills
Essential
- Excellent verbal and written communication skills
- Able to manage time to meet deadlines
- Ability to work autonomously
- Ability to work as part of a team
- Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems
- Demonstrate a degree of emotional intelligence and self-reflection
Desirable
- Demonstrate an understanding of the specialty
- Ability to take part in reflective practice and clinical supervision activities
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East London NHS Foundation Trust
Address
Multiple sites across Luton and Bedford
Luton
LU1 2PJ
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Multiple sites across Luton and Bedford
Luton
LU1 2PJ
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2363003
Job summary
A Care Navigator is a very special person! They are the first port of call for patients and they respond to requests for GP appointments, made by patients either on the phone or in person. With training and support, they will triage the patient non-clinically, and signpost to the appropriate service or person, which may not necessarily be the GP. They will work in a reception hub alongside their colleagues (a team of 12) or on front desk reception.
We are looking for someone who is flexible enough to cover early starts (8am) and late finishes (6.30pm) across the week working around 30 hours per week including a Monday, Tuesday and Thursday at least.
Salary starts at £13.00 per hour with an increase after you pass probation.
If you have applied previously please do not apply again.
Main duties of the job
This is a challenging but very satisfying role.
Patients rely on our care navigators to listen, advise and point them in the right direction. Often, patients themselves do not know what they need in terms of their health and it is up to a trained navigator to support them. Our team prides itself on the care and customer service we offer. Our access to appointments is excellent and prompt, but we rely on our navigators to ensure that the right person is seen at the right time by the right clinician (not necessarily the doctor!) This takes tact and diplomacy as well as patience.
About us
East Trees Health Centre is based in inner city Bristol. We are a training practice with a list size of 15000 patients.
Our practice team comprises of 4 partners, 7 salaried GPs, a paramedic, nurse practitioner, physio, podiatrist,dietitians, care co-ordinator, care navigators, administrators, nurses and pharmacy team. We are a very friendly, close knit team and have regular staff and team meetings to ensure communication is consistent.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4134-26-0009
Job locations
100A Fishponds Road
Bristol
Avon
BS5 6SA
United Kingdom
Job description
Job responsibilities
Our care navigators:
Support the GPs and team. Signpost patients to appropriate services or clinician, by triaging non-clinically. Book and cancel appointments. Work with outside agencies to support the patient. Deal with requests from patients for private income letters. Meet and greet patients on front desk, and book in patients from othe rpractices who are accessing appointments with midwife, DVT, Urology and other services. Manage e-consultations in a timely fashion.
Job description
Job responsibilities
Our care navigators:
Support the GPs and team. Signpost patients to appropriate services or clinician, by triaging non-clinically. Book and cancel appointments. Work with outside agencies to support the patient. Deal with requests from patients for private income letters. Meet and greet patients on front desk, and book in patients from othe rpractices who are accessing appointments with midwife, DVT, Urology and other services. Manage e-consultations in a timely fashion.
Person Specification
Qualifications
Essential
- GCSE grade A-C in English
- Computer skills (basic spreadsheets)
- Experience in working with people
Desirable
- Experience of working in a health care setting
- Other languages
- Ability to work by themselves as well as within a team.
Person Specification
Qualifications
Essential
- GCSE grade A-C in English
- Computer skills (basic spreadsheets)
- Experience in working with people
Desirable
- Experience of working in a health care setting
- Other languages
- Ability to work by themselves as well as within a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Trees Health Centre
Address
100A Fishponds Road
Bristol
Avon
BS5 6SA
United Kingdom
Employer's website
https://www.easttreeshealthcentre.co.uk (Opens in a new tab)
Employer details
Employer name
East Trees Health Centre
Address
100A Fishponds Road
Bristol
Avon
BS5 6SA
United Kingdom
Employer's website
https://www.easttreeshealthcentre.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 9 day(s) ago
Reference: 2362988
Job summary
The role is for rotational shift team member working either, 7.30am-3.30pm or 10.30am-6.30pm, Monday to Friday.
Saturday morning surgery can be covered, paid at overtime rates Once a month there will be a Wednesday shift to work 12pm-8pm.
Overall Objective: We are looking for a courteous, efficient, and effective Receptionist to join our medical practice team. Reporting to the Practice Manager, the Receptionist will provide general assistance to the Practice team, while projecting a positive and friendly image to patients and visitors in person, via telephone, and email.
Main duties of the job
The Receptionist plays a key role in the efficient and safe running of the GP practice, providing high-quality administrative and patient-facing support while following practice policies and procedures.
Responsibilities include managing medical records, arranging off-site storage of notes, filing and scanning correspondence, handling post, emails, photocopying, and processing form requests. The Receptionist will welcome and assist patients in person and by telephone, issue repeat prescriptions with appropriate checks, and provide cover across all reception areas as required.
The role involves managing appointment and home visit requests using the practices total triage system, registering new patients, updating patient details, and processing repeat prescriptions in line with practice guidelines. A working knowledge of the practice computer systems and telephony is essential.
Additional duties include maintaining building security, restocking rooms, chaperoning patients when required, and supporting clinicians and managers with reasonable tasks.
The post-holder must maintain strict confidentiality, comply with data protection requirements, and promote health, safety, infection control, equality, and diversity. They are expected to communicate effectively with patients, carers, and colleagues, recognise alternative communication needs, and contribute to service quality through reflection, risk reporting, audits, and continuous improvement.
About us
Mayfield surgery are based in the heart of the Roehampton community and have a friendly and supportive practice team.
We are an enthusiastic and forward-thinking team of health care professionals and administrative colleagues, committed to multi-disciplinary team working and offering patient centered high quality care.
We use total a "Total triage" or "Modern general practice" pathway which ensure that all patient medical request are reviewed by a clinician, prior to appointments being offered. This means that we can ensure the patients are seen by the appropriate service.
The Practice uses Accurx and Docman for Workflow management. We also outsource medical report requests.
Practice information:
GP Training Practice
PMS Practice
Practice list size 6,800
3 Partners, 3 Salaried GPs, 1 Advance Nurse Practitioner, 1 Practice Nurse, 1 Nurse Associate, 1 Mental Health Liaison worker and 1 Drug and alcohol counsellor.
ARRS roles including Pharmacists. Social Prescriber, first contact physiotherapist, and Health and Wellbeing Coach
GP led long term condition clinics.
High QOF achievement
CQC rating of good across all areas.
Strong links with PRIME PCN, Wandsworth GP federation and Wandsworth ICB team.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience £13-13.30 per hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4401-26-0010
Job locations
Mayfield Surgery
246 Roehampton Lane
London
SW15 4AA
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
Administration: The Receptionist will have a thorough knowledge of all Practice procedures and work in accordance with written protocols. They will arrange sending off and delivery of notes via an offsite storage company, file and scan post in medical records, handle email, and photocopy requests, and process form requests.
Reception:The Receptionist will receive and assist patients, consulting with members of the Practice team and other healthcare professionals within the practice environment. They will hand completed repeat prescriptions to patients and check names and addresses, and be able to cover all reception positions as necessary.
Appointments:The Receptionist will process appointment requests from patients by telephone and in person and deal with home visit requests using our Total triage booking platform.
Computer: The Receptionist will be responsible for the registration of new patients through computer data entry and medical records. They will also process patients' change of address through computer data and medical records while having knowledge of the Practice area. Additionally, they will process repeat prescription requests in accordance with Practice guidelines.
Telephone:The Receptionist will have a working knowledge of the telephony system.
Other tasks:The Receptionist will restock rooms, ensure building security at all times by having thorough knowledge of doors, windows, and alarm. They will make coffee for doctors and perform other tasks allocated by the Partners or Practice Manager. They may also chaperone patients during appointments.
Confidentiality:The Receptionist will have access to confidential information relating to patients and their carers, All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:The Receptionist will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual, and the Practice Infection Control policy and published procedures. This will include using personal security systems within the workplace according to Practice guidelines, identifying the risks involved in work activities, making effective use of training to update knowledge and skills, using appropriate infection control procedures, reporting health and safety hazards and infection hazards immediately when recognized, keeping work areas clean and tidy, undertaking periodic infection control training (minimum annually), and reporting potential risks identified.
Equality and Diversity:The Receptionist will support the equality, diversity, and rights of patients, carers, and colleagues. They will act in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. They will respect the privacy, dignity, needs, and beliefs of patients, carers, and colleagues, and behave in a manner that is welcoming, non-judgmental, and respects their circumstances, feelings, priorities, and rights.
Personal/Professional Development:The Receptionist will participate in any training program implemented by the Practice as part of this employment. Such training will include participation in an annual individual performance review, taking responsibility for maintaining a record of own personal and/or professional development, taking responsibility for own development, learning, and performance, and demonstrating skills and activities to others who are undertaking similar work.
Quality:as the post-holder, you will play a crucial role in maintaining the quality of the practice. Your responsibilities include:
- Proactively identifying and reporting any quality issues and potential risks to other team members.
- Conducting regular self-assessment of your performance and taking accountability for your actions, whether directly or under supervision.
- Reflecting on your own and team activities to make suggestions for improving and enhancing the team's performance.
- Collaborating effectively with individuals in other agencies to ensure that patients' needs are met.
- Efficiently managing your time, workload, and resources to achieve the best possible outcomes.
Communication:Effective communication is essential for the success of the team, and as the post-holder, you should recognize its significance. Your duties include:
- Communicating effectively with other team members to ensure that everyone is on the same page.
- Communicating effectively with patients and their caregivers to ensure that their needs are met.
- Recognizing people's needs for alternative communication methods, such as sign language, and responding accordingly.
- Contribution to the Implementation of Services:
- As the post-holder, you will have a vital role in implementing the practice's policies, standards, and guidance. Your responsibilities include:
- Applying practice policies, standards, and guidance in your work.
- Discussing with other team members how the policies, standards, and guidelines will impact your work.
- Participating in audits when appropriate to identify areas of improvement and contribute to the overall success of the practice.
Job description Job responsibilities Key Responsibilities:Administration: The Receptionist will have a thorough knowledge of all Practice procedures and work in accordance with written protocols. They will arrange sending off and delivery of notes via an offsite storage company, file and scan post in medical records, handle email, and photocopy requests, and process form requests.Reception:The Receptionist will receive and assist patients, consulting with members of the Practice team and other healthcare professionals within the practice environment. They will hand completed repeat prescriptions to patients and check names and addresses, and be able to cover all reception positions as necessary.Appointments:The Receptionist will process appointment requests from patients by telephone and in person and deal with home visit requests using our Total triage booking platform.Computer: The Receptionist will be responsible for the registration of new patients through computer data entry and medical records. They will also process patients' change of address through computer data and medical records while having knowledge of the Practice area. Additionally, they will process repeat prescription requests in accordance with Practice guidelines.Telephone:The Receptionist will have a working knowledge of the telephony system.Other tasks:The Receptionist will restock rooms, ensure building security at all times by having thorough knowledge of doors, windows, and alarm. They will make coffee for doctors and perform other tasks allocated by the Partners or Practice Manager. They may also chaperone patients during appointments.Confidentiality:The Receptionist will have access to confidential information relating to patients and their carers, All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The Receptionist will assist in promoting and maintaining their own and others' health, safety, and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual, and the Practice Infection Control policy and published procedures. This will include using personal security systems within the workplace according to Practice guidelines, identifying the risks involved in work activities, making effective use of training to update knowledge and skills, using appropriate infection control procedures, reporting health and safety hazards and infection hazards immediately when recognized, keeping work areas clean and tidy, undertaking periodic infection control training (minimum annually), and reporting potential risks identified.Equality and Diversity:The Receptionist will support the equality, diversity, and rights of patients, carers, and colleagues. They will act in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. They will respect the privacy, dignity, needs, and beliefs of patients, carers, and colleagues, and behave in a manner that is welcoming, non-judgmental, and respects their circumstances, feelings, priorities, and rights.Personal/Professional Development:The Receptionist will participate in any training program implemented by the Practice as part of this employment. Such training will include participation in an annual individual performance review, taking responsibility for maintaining a record of own personal and/or professional development, taking responsibility for own development, learning, and performance, and demonstrating skills and activities to others who are undertaking similar work.Quality:as the post-holder, you will play a crucial role in maintaining the quality of the practice. Your responsibilities include: Proactively identifying and reporting any quality issues and potential risks to other team members. Conducting regular self-assessment of your performance and taking accountability for your actions, whether directly or under supervision. Reflecting on your own and team activities to make suggestions for improving and enhancing the team's performance. Collaborating effectively with individuals in other agencies to ensure that patients' needs are met. Efficiently managing your time, workload, and resources to achieve the best possible outcomes.Communication:Effective communication is essential for the success of the team, and as the post-holder, you should recognize its significance. Your duties include: Communicating effectively with other team members to ensure that everyone is on the same page. Communicating effectively with patients and their caregivers to ensure that their needs are met. Recognizing people's needs for alternative communication methods, such as sign language, and responding accordingly. Contribution to the Implementation of Services: As the post-holder, you will have a vital role in implementing the practice's policies, standards, and guidance. Your responsibilities include: Applying practice policies, standards, and guidance in your work. Discussing with other team members how the policies, standards, and guidelines will impact your work. Participating in audits when appropriate to identify areas of improvement and contribute to the overall success of the practice.
Person Specification
Experience
Essential
- Excellent interpersonal and communication skills.
- Strong organisational and time management skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of medical terminology and electronic medical record systems.
- Please note this list is not exhaustive. Given the continual changes within primary care and the NHS as a whole, we would expect a lead receptionist to be flexible and be able to adapt to ever changing requirements.
Desirable
- Previous experience working in a medical practice or healthcare setting is desirable but not essential.
- Good understanding of EMIS Web is desirable
Person Specification Experience Essential Excellent interpersonal and communication skills. Strong organisational and time management skills. Ability to multitask and work in a fast-paced environment. Knowledge of medical terminology and electronic medical record systems. Please note this list is not exhaustive. Given the continual changes within primary care and the NHS as a whole, we would expect a lead receptionist to be flexible and be able to adapt to ever changing requirements. Desirable Previous experience working in a medical practice or healthcare setting is desirable but not essential. Good understanding of EMIS Web is desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mayfield Surgery
Address
Mayfield Surgery
246 Roehampton Lane
London
SW15 4AA
United Kingdom
Employer's website
https://www.mayfieldsurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mayfield Surgery
Address
Mayfield Surgery
246 Roehampton Lane
London
SW15 4AA
United Kingdom
Employer's website
https://www.mayfieldsurgery.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Care Navigator (Admin Receptionist)
First 4 Health Group - Stratford Village Surgery View all jobs
Posted 9 day(s) ago
Reference: 2362986
Job summary
To assist in the day-to-day running of the organisation providing administrative, clerical, and reception support to the practice team.
The person appointed will demonstrate the ability to multitask, good timekeeping, organisation, efficiency, professionalism, and the ability to work both independently and as part of a team whilst supporting the delivery of practice policies and procedures.
The post holder will ensure practice targets are met by regularly contacting patients to attend any clinics run by the practice including, Smear tests, Diabetes, Vaccinations, New Patient Registrations, Blood Test Clinics, and by pursuing any other targets required by the practice.
Main duties of the job
Tasks would include:
All general office administrative work, assisting the medical secretary with all clerical duties, and providing front-line service to all patients and trust-related staff at reception
Greet all patients with a smile and remain polite and approachable at all times.
Provide whatever support may be required by the Clinical & Management team to enable them to effectively run and manage the surgeries, clinics & practice
Receive and appropriately direct all patients on arrival to the surgery.
Take telephone calls and messages from patients; deal with their inquiries and/or book appointments with clinicians, as appropriate whilst ensuring that the patients are served and their needs met.
Answer general patients and other inquiries
Make and amend appointments for doctors and other clinicians using EMIS Web or any other computerised system used by the practice.
Explain practice procedures to patients e.g. complaints procedures as and when required.
File /scan medical records/notes quickly, accurately & efficiently.
Maintain a tidy workspace and environment at all times - ensuring that you clear up after yourself before leaving.
Maintain full cooperation and communication between the doctors, nurses, and other practice staff regarding all practice matters.
About us
At F4HG we are committed to ensuring that all patients receive the best possible care in relation to long-term illnesses by promoting healthy living and encouraging a healthy lifestyle through various clinics and education meetings with patients is also key. Patient and Doctor face-to-face appointments are offered as well as the option for patients to speak to a doctor over the phone for their convenience to assist in their illness and health-related concerns.
The aim of the practice and the NHS England is to ensure that all residents in Newham have access to a diverse range of high-quality services, which are local to them and are linked between health and social care.
At F4HG, we are passionate about keeping our patients and staff healthy. We are committed to being role models and working as a team in order to support our patients, our colleagues, and our community. We maintain a positive attitude, show compassion, appreciate and treat everyone with respect. We are dedicated to providing an extraordinary service to all.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£27,007 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3480-26-0006
Job locations
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Church Road Health - 1st Floor The Centre Manor Park
30 Church Road
London
E12 6AQ
United Kingdom
E7 Health - Lord Lister Health Centre
121 Woodgrange Road
London
E7 0EP
United Kingdom
Glen Road Medical Centre
Glen Road
London
E13 8RU
United Kingdom
Job description
Job responsibilities
Undertake all work in a proactive, accurate and timely manner.
Inform patients of the practice complaints procedure; assist patients in completing the complaint forms (where necessary); and pass complaints onto the complaints team (or other designated person) to log the complaint.
Record any tasks done, by e-mail or on any other system that may be required by the practice.
Complete any time sheets to record work done or correct times of arrival and departure to and from work each day as appropriate.
Undertake any work delegated to you by other Supervisors, Managers, Administrators, as and when requested, in a proactive and timely manner.
Attend practice meetings - as per practice meeting schedule. This may require you to be flexible about your hours in order to enable you to regularly attend these meetings.
Participate in any practice development away days.
Carry out any reasonable management instruction in a proactive and timely manner in order to facilitate the smooth running of the practice.
Undertake any other tasks consistent with this role as required by the Partners, and any other Managers in the organisation.
Any staff member can be called upon by a clinician (doctor / nurse / healthcare assistant) from time to time to Chaperone a patient during a physical examination ensuring that the Chaperone policy is adhered to at all times.
Ensure all consulting rooms, waiting rooms, and offices are clean, tidy, stocked up prior to each surgery session.
Ensure that all of the appropriate patient related forms are available as and when they may be needed & are avaiilable via our website.
Support and participate in the practices Health and Safety procedures.
Attend basic life support, safeguarding and any other training required, as and when requested by the organisation.
Ensure all appropriate security measures are carried out daily i.e. all rooms are secured, locked and any alarm systems are activated.
Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Maintain the confidentiality of all personal data both electronic and manual in line with data protection legislation.
Carry out their duties and responsibilities, at all times, in line with Data Protection Legislation.
Encourage and develop teamwork within the practice.
Participate in practice meetings and practice management meetings, reporting progress when required.
Participate in audits and inspections as appropriate.
Work closely with the doctors, nurses and managers in the setting up and/or improving of practice systems for monitoring/measuring performance
Ensure that all Practice Policies are fully implemented
Support, Manage and Train the practice administrative team.
Undertake personal development courses designed to support the role of administrative staff where available.
Job description
Job responsibilities
Undertake all work in a proactive, accurate and timely manner.
Inform patients of the practice complaints procedure; assist patients in completing the complaint forms (where necessary); and pass complaints onto the complaints team (or other designated person) to log the complaint.
Record any tasks done, by e-mail or on any other system that may be required by the practice.
Complete any time sheets to record work done or correct times of arrival and departure to and from work each day as appropriate.
Undertake any work delegated to you by other Supervisors, Managers, Administrators, as and when requested, in a proactive and timely manner.
Attend practice meetings - as per practice meeting schedule. This may require you to be flexible about your hours in order to enable you to regularly attend these meetings.
Participate in any practice development away days.
Carry out any reasonable management instruction in a proactive and timely manner in order to facilitate the smooth running of the practice.
Undertake any other tasks consistent with this role as required by the Partners, and any other Managers in the organisation.
Any staff member can be called upon by a clinician (doctor / nurse / healthcare assistant) from time to time to Chaperone a patient during a physical examination ensuring that the Chaperone policy is adhered to at all times.
Ensure all consulting rooms, waiting rooms, and offices are clean, tidy, stocked up prior to each surgery session.
Ensure that all of the appropriate patient related forms are available as and when they may be needed & are avaiilable via our website.
Support and participate in the practices Health and Safety procedures.
Attend basic life support, safeguarding and any other training required, as and when requested by the organisation.
Ensure all appropriate security measures are carried out daily i.e. all rooms are secured, locked and any alarm systems are activated.
Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
Maintain the confidentiality of all personal data both electronic and manual in line with data protection legislation.
Carry out their duties and responsibilities, at all times, in line with Data Protection Legislation.
Encourage and develop teamwork within the practice.
Participate in practice meetings and practice management meetings, reporting progress when required.
Participate in audits and inspections as appropriate.
Work closely with the doctors, nurses and managers in the setting up and/or improving of practice systems for monitoring/measuring performance
Ensure that all Practice Policies are fully implemented
Support, Manage and Train the practice administrative team.
Undertake personal development courses designed to support the role of administrative staff where available.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Literate and able to perform numerical calculations
Desirable
- Graduate
- Computing Skills
Experience
Essential
- Comfortable working with computers and being computer literate.
- Having compassion, patience, empathetic and caring approach to all pateints.
Desirable
- Experience using EMIS Web
- Working in General Practice or the NHS
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Literate and able to perform numerical calculations
Desirable
- Graduate
- Computing Skills
Experience
Essential
- Comfortable working with computers and being computer literate.
- Having compassion, patience, empathetic and caring approach to all pateints.
Desirable
- Experience using EMIS Web
- Working in General Practice or the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
First 4 Health Group - Stratford Village Surgery
Address
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Employer's website
https://www.first4healthgroup.co.uk (Opens in a new tab)
Employer details
Employer name
First 4 Health Group - Stratford Village Surgery
Address
50c Romford Road
Stratford
London
E15 4BZ
United Kingdom
Employer's website
https://www.first4healthgroup.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist
The Golborne Medical Centre – Dr Ramasamy Practice View all jobs
Posted 9 day(s) ago
Reference: 2362985
Job summary
Golborne Medical Centre are looking for a part-time Receptionist/Administrator to join our friendly team. The successful applicant will be enthusiastic and confident in dealing with members of the public in a calm and professional manner, whilst delivering excellent customer service.
You will need some flexibility to cover Morning(8.00am to 1.00pm) and Afternoon shifts (1.00pm to 6.30pm). This can be agreed.
Main duties of the job
The role is patient focussed and you will carry out a variety of roles including:
- Welcoming all patients and visitors to the surgery
- Dealing with enqueries from patients and external agencies in person and over the telephone.
- Processing prescription requests.
- Signposting patients to the correct service etc.
You will work alongside a team of receptionists to ensure that all processes are carried out to a high standard.
About us
We are a long established GP practice with approximately 5,400 patients.
Out team consists of:
- 4 GP Partners
- 1 Salaried GP's
- 1 Practice Manager
- 1 Secretary
- 2 Physician Associates
- 2 Clinical Pharmacists
- 2 Health Care Assistants, and
- 5 Receptionists
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.50 to £13 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A3636-26-0006
Job locations
12 – 16 Golborne Road
London
W10 5PG
United Kingdom
Job description
Job responsibilities
Dr Ramasamy & Partners
Job Description Receptionist
Job Title: Receptionist
Responsible to: Senior Receptionist / Practice Manager
Responsible for: N/A
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
Job description
Job responsibilities
Dr Ramasamy & Partners
Job Description Receptionist
Job Title: Receptionist
Responsible to: Senior Receptionist / Practice Manager
Responsible for: N/A
Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Prescription requests
3. Giving out results where appropriate
4. Ambulance transport bookings
5. Deal with Home visit requests
6. Deal with general enquiries
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Booking appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of our clinical team during surgery
14. Collect fees from patients for providing non-NHS services
15. Deal with general enquiries and complaints
16. Filing medical notes
Prescriptions
17. Dealing with requests for repeat prescriptions
18. Raising prescriptions as per Practice protocols
19. Dealing with queries relating to repeat prescriptions
General
20. Input and extract information from Practice computer system
21. Observe health and safety guidelines at all times
22. General housekeeping (e.g. keeping reception and waiting areas tidy)
23. Maintain Confidentiality at all times
24. To participate and continue Personal Development
25. To observe Equality & Diversity guidelines at all times
26. To treat all patients, colleagues and visitors with Dignity and Respect at all times.
27. Any other reasonable duties as necessary
Person Specification
Pre- Checks
Essential
- Enhanced DBS is mandatory
Qualifications
Essential
- GCSE (or equivalent) in English & Maths
Experience
Essential
- Experience of working within a NHS reception/administration team
- Experience of dealing with the general public (Face to Face and over the telephone)
- Excellent telephone manner
- Confident with GP IT systems
- ( Please note at this moment we are looking for Reception staff with NHS experience only. Unfortunately other applications will be not acknowledged due to the limited time frame and resources. We are unable to sponsor applicants and Applicants with Right to work in UK only should apply)
Desirable
- Experience of working within NHS / GP surgery
- Experience of working with clinical systems
Location
Essential
- The ideal applicant will be local and within 5 miles of this surgery.
Desirable
- Basic IT skills,
- Flexible with working hours.
Working Hours
Essential
- Must be able to work morning and / or afternoon shifts: Morning shifts can be 8.00am to 1.00pm, and afternoon shifts can be from 1.00pm to 6.30pm). Some flexibility may be available within these hours.
Desirable
- Flexibility to provide addition cover for staff sickness or annual leave when needed.
Person Specification
Pre- Checks
Essential
- Enhanced DBS is mandatory
Qualifications
Essential
- GCSE (or equivalent) in English & Maths
Experience
Essential
- Experience of working within a NHS reception/administration team
- Experience of dealing with the general public (Face to Face and over the telephone)
- Excellent telephone manner
- Confident with GP IT systems
- ( Please note at this moment we are looking for Reception staff with NHS experience only. Unfortunately other applications will be not acknowledged due to the limited time frame and resources. We are unable to sponsor applicants and Applicants with Right to work in UK only should apply)
Desirable
- Experience of working within NHS / GP surgery
- Experience of working with clinical systems
Location
Essential
- The ideal applicant will be local and within 5 miles of this surgery.
Desirable
- Basic IT skills,
- Flexible with working hours.
Working Hours
Essential
- Must be able to work morning and / or afternoon shifts: Morning shifts can be 8.00am to 1.00pm, and afternoon shifts can be from 1.00pm to 6.30pm). Some flexibility may be available within these hours.
Desirable
- Flexibility to provide addition cover for staff sickness or annual leave when needed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Golborne Medical Centre – Dr Ramasamy Practice
Address
12 – 16 Golborne Road
London
W10 5PG
United Kingdom
Employer's website
https://www.golbornemedical-drramasamy.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Golborne Medical Centre – Dr Ramasamy Practice
Address
12 – 16 Golborne Road
London
W10 5PG
United Kingdom
Employer's website
https://www.golbornemedical-drramasamy.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Email Shortlisted Jobs
Browse Job Locations
Medical Jobs North East England (11,715)
Medical Jobs North West England (314)
Medical Jobs Yorkshire and the Humber (184)
Medical Jobs East Midlands (488)
Medical Jobs West Midlands (293)
Medical Jobs East of England (254)
Medical Jobs Greater London (14,052)
Medical Jobs South East England (211)
Email Sent Successfully!
Your shortlisted jobs have been sent to the recipient. They will receive the email shortly.
Email Failed!
There was an error sending the email. Please try again later.