Job summary

To facilitate and assist with the provision of a high quality and efficient administrative support service to management, staff, and external stakeholders

The post holder will provide a service which focuses directly on the liaison and coordination of all admin activities within the team.

The postholder will act as a first point of contact for the residents, families, staff, and external professionals

Sheffield Health Partnership University NHS Foundation Trust is currently unable to provide sponsorship for this role. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however our policy requires you to have at least 12 months on your visa at commencement of your employment for training and operational reasons. This means that you need at least 15 months right to work in the UK at the point of application to enable employment checks to be undertaken. Please note this guidance is in line with current UKVI regulations, there is a possibility this may change at any point, and we will update applicants where possible.

Main duties of the job

It is essential that the post holder has excellent communication skills, is organised, and has the ability to prioritise their work and the work of the team effectively. The post holder must be able to demonstrate initiative and, at times work unsupervised. It is essential that the post holder has a range of administrative and secretarial skills including effective use of the full Microsoft Office suite and excellent customer service skills. The post holder must maintain a high degree of confidentiality with relation to employees, and sensitive information in accordance with Trust policies and procedures

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Details

Date posted

21 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 an hour per annum

Contract

Permanent

Working pattern

Part-time

Reference number

457-26-8302351

Job locations

Birch Avenue

67 Birch Avenue, Chapletown

Sheffield

S35 1RQ

United Kingdom

Job description

Job responsibilities

To organise and prioritise own workload.

To support the provision of an effective secretarial and administrative service to the team whilst maintaining a high degree of confidentiality in relation to any information about staff. residents and service changes organisational wide.

To deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines.

Ensure systems are in place to capture and retrieve statistical information, maintaining databases and producing reports as requested.

Preparation, distribution and circulation of relevant documents and information both internally and externally as required.

Be the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquiries and independently communicate effectively on behalf of the Team. The post holder will be expected to resolve queries wherever possible, taking messages or redirecting calls as appropriate and ensuring timely action is taken.

Be sympathetic and sensitive to the requirements of staff/ professionals/ families when communicating either face to face or by telephone when dealing with a difficult situation e.g. aggressive or demanding behaviour.

Deal with enquiries to the teams and liaising with professionals from external agencies SHSC, which includes maintaining a confidential and accurate message system.

Directing/re-directing paperwork and emails.

Receive and distribute internal and external mail, ensuring sensitive information is brought to an appropriate persons attention in a timely manner.

Produce regular routine information and reports as required by the staffing team

Set up and maintain accurate and robust information and filing systems inclusive of paper and electronic systems.

• Liaise with SYHA and external providers regarding maintenance and repair requests.
• Log, monitor, and follow up maintenance issues to ensure timely resolution.

Schedule and minute meetings as required.

Monitor the generic email inbox and action in a timely manner.

Fire warden duties including keeping up to date with mandatory training requirements.

Finance & Resources

Stock monitoring.

Completing requisitions using the Trusts online financial system.

• Process invoices, receipts, and petty cash.
• Manage residents personal allowances with accurate accounting.
• Handle and record cash for Activity Co-ordinator and staff initiatives.
• Process and record payments for services such as chiropody and hairdressing.

Job description Job responsibilities To organise and prioritise own workload. To support the provision of an effective secretarial and administrative service to the team whilst maintaining a high degree of confidentiality in relation to any information about staff. residents and service changes organisational wide. To deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines. Ensure systems are in place to capture and retrieve statistical information, maintaining databases and producing reports as requested. Preparation, distribution and circulation of relevant documents and information both internally and externally as required. Be the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquiries and independently communicate effectively on behalf of the Team. The post holder will be expected to resolve queries wherever possible, taking messages or redirecting calls as appropriate and ensuring timely action is taken. Be sympathetic and sensitive to the requirements of staff/ professionals/ families when communicating either face to face or by telephone when dealing with a difficult situation e.g. aggressive or demanding behaviour. Deal with enquiries to the teams and liaising with professionals from external agencies SHSC, which includes maintaining a confidential and accurate message system. Directing/re-directing paperwork and emails. Receive and distribute internal and external mail, ensuring sensitive information is brought to an appropriate persons attention in a timely manner. Produce regular routine information and reports as required by the staffing team Set up and maintain accurate and robust information and filing systems inclusive of paper and electronic systems. Liaise with SYHA and external providers regarding maintenance and repair requests. Log, monitor, and follow up maintenance issues to ensure timely resolution. Schedule and minute meetings as required. Monitor the generic email inbox and action in a timely manner. Fire warden duties including keeping up to date with mandatory training requirements. Finance & Resources Stock monitoring. Completing requisitions using the Trusts online financial system. Process invoices, receipts, and petty cash. Manage residents personal allowances with accurate accounting. Handle and record cash for Activity Co-ordinator and staff initiatives. Process and record payments for services such as chiropody and hairdressing.

Person Specification

Qualifications

Essential

• oGCSE grade C or equivalent in English Language and Maths

Desirable

• ECDL or equivalent qualification

Knowledge

Essential

• oExcellent interpersonal and communication skills
• oExcellent organisational skills
• oUse of spreadsheets and databases
• oGood command of verbal/written English and good numerical skills

Desirable

• oExperience supporting staff administration, rotas, or workforce records.

Skills

Essential

• oAble to work under pressure in a changing environment
• oGood understanding of confidentiality
• oWillingness to undertake training and personal development in line with the post

Desirable

• Ability to work well within the team
• Ability to work without direct supervision

Person Specification Qualifications Essential oGCSE grade C or equivalent in English Language and Maths Desirable ECDL or equivalent qualification Knowledge Essential oExcellent interpersonal and communication skills oExcellent organisational skills oUse of spreadsheets and databases oGood command of verbal/written English and good numerical skills Desirable oExperience supporting staff administration, rotas, or workforce records. Skills Essential oAble to work under pressure in a changing environment oGood understanding of confidentiality oWillingness to undertake training and personal development in line with the post Desirable Ability to work well within the team Ability to work without direct supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Birch Avenue

67 Birch Avenue, Chapletown

Sheffield

S35 1RQ

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Birch Avenue

67 Birch Avenue, Chapletown

Sheffield

S35 1RQ

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job summary

Principal Pharmacist - Cancer Services Band 8a to 8b Progressional post Based at Barnet Hospital and Chase Farm Hospital.

**PLEASE NOTE THIS IS A FIXED TERM POST TO COVER MATERNITY LEAVE**

An exciting opportunity has become available for an experienced cancer pharmacist to lead with support the cancer pharmacy at the Royal Free London NHS Trust with the support of the Consultant Pharmacist-Cancer Role.

This post will be responsible for service based at Barnet Hospital and Chase Farm Hospital.

The successful candidate will lead the team further developing the role of the pharmacist within the clinic setting and providing excellent patient care and outcomes within the cancer speciality. They will also be responsible for a cancer pharmacy team and for delivering the safe and cost-effective use of systemic anti-cancer therapy (SACT)

The ideal candidate will be a highly experienced cancer pharmacist who is looking for the next step up to a leadership role with a proven track record in managing a team and a service. Experience of working in cancer clinics would also be beneficial.

Main duties of the job

To lead and harmonise (with the support of the Consultant Pharmacist-Cancer) the pharmacy cancer services team. Cancer services are provided across all Royal Free London site namely the royal free hospital, Barnet hospital, Finchley Memorial Hospital and Chase farm hospital. This post holder will have specific site responsibilities for Barnet Hospital and Chase Farm Hospitals.

To deliver, develop and evaluate clinical pharmacy services to the oncology, haematology, palliative care specialities in accordance with objectives set by the Clinical Lead Pharmacist, Cancer and the Deputy Chief Pharmacist.

Working closely with the multidisciplinary team, Service Line Leads and Divisional Managers, the post holder will develop initiatives and guidelines to ensure safe and cost-effective use of medicines and chemotherapy in this area, and across the interface between primary and secondary care.

The post holder will be jointly responsible for all aspects of the management of high cost drugs for cancer with the principal pharmacist based at RFH site, and the supply of medication via homecare where appropriate.

The post holder will be a key member of the Chemotherapy Operational Group (COG) jointly with the Principal Pharmacist Cancer Services based at the RFH and with the Consultant Pharmacist.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts with over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Details

Date posted

21 September 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£72,719 to £83,505 a year per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

391-RFL-8285421

Job locations

Barnet Hospital

Wellhouse Lane

Enfield

EN5 3DJ

United Kingdom

Job description

Job responsibilities

Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Job description Job responsibilities Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust

Person Specification

Experience

Essential

• Significant demonstrable experience of working in hospital-based pharmacy, and significant experience as a specialist cancer services pharmacist
• Experience working with high-cost drugs and commissioning processes
• Experience of working as a Band 8a pharmacist in oncology & haematology
• Experience working as a Band 7 hospital pharmacist
• Experience of managing change and leading service developments
• Experience of managing and analysing drug expenditure
• Experience of writing / implementing clinical guidelines and government directives
• Experience of multidisciplinary working
• Evidence of clinical audit/drug evaluation/practice research and the promotion of evidence-based practice.
• Experience of appraising staff and giving feedback
• Experience in delivering education and training.
• Experience as a clinical pharmacy tutor

Skills and Aptitudes

Essential

• Excellent written and verbal communication skills
• BOPA Passport - completion of adult level 2c haematology and completion of adult level 2c solid tumour
• Excellent interpersonal skills when dealing with staff and patients
• Good presentation skills
• Excellent teaching and training skills
• Ability to carry out day to day responsibilities and deal effectively with unpredictable/acute demands.
• Ability to justify and reason any advice given should this be challenged.
• Ability to communicate with patients/carers and staff of all levels.
• Good negotiation skills and the ability to influence senior pharmacy and medical staff, and the management team
• Ability to manage time, people and resources to deliver timely outcomes
• Ability to work alone and a part of a team
• Ability to work accurately under pressure
• Ability to integrate in a multidisciplinary forum.
• Ability to manage difficult and ambiguous situations
• Demonstrates innovation and strategic thinking
• Ability to motivate and act as a role model
• Demonstrates initiative particularly in relation to problem solving
• Ability to identify and implement best practice
• Ability to identify and manage risk
• Demonstrates expert clinical knowledge and pharmaceutical care skills
• Undertakes own research
• Critical appraisal skills
• Expert level of clinical reasoning and judgement
• Ability to take full responsibility for and be accountable for own actions
• Ability to contribute to business plans, policies and clinical protocols
• Understanding of clinical risk and clinical governance
• Understanding of current national standards, guidelines and service delivery issues relevant to cancer service patients and palliative care
• Participation in the development of national standards, guidelines and service delivery issues relevant to the directorate's patients
• Understanding of NHS national and local priorities
• Understanding of processes and commissioning of high-cost drugs
• Demonstrates a whole-system patient-focused approach to work
• Computer literate (including word processing, email & use of internet. Preferably knowledge of spreadsheet and database packages)

Personal Qualities & attributes

Essential

• Enthusiastic/positive attitude, self-motivated and, hardworking
• Identifies own training needs actively seeks training opportunities and maintains a portfolio of practice.
• Flexibility to work weekends, bank holidays, late nights and on call and potential 7 day working
• Reliable with good attendance record

Education and professional qualifications

Essential

• Master's degree in pharmacy (or equivalent)
• GPhC (GB) registration
• Diploma in Clinical Pharmacy or equivalent
• Registered supplementary or independent Prescriber

Desirable

• Advanced qualification in specialist area

Royal Free shared commitments

Essential

• o Demonstrable ability to meet the Trust shared commitments

Person Specification Experience Essential Significant demonstrable experience of working in hospital-based pharmacy, and significant experience as a specialist cancer services pharmacist Experience working with high-cost drugs and commissioning processes Experience of working as a Band 8a pharmacist in oncology & haematology Experience working as a Band 7 hospital pharmacist Experience of managing change and leading service developments Experience of managing and analysing drug expenditure Experience of writing / implementing clinical guidelines and government directives Experience of multidisciplinary working Evidence of clinical audit/drug evaluation/practice research and the promotion of evidence-based practice. Experience of appraising staff and giving feedback Experience in delivering education and training. Experience as a clinical pharmacy tutor Skills and Aptitudes Essential Excellent written and verbal communication skills BOPA Passport - completion of adult level 2c haematology and completion of adult level 2c solid tumour Excellent interpersonal skills when dealing with staff and patients Good presentation skills Excellent teaching and training skills Ability to carry out day to day responsibilities and deal effectively with unpredictable/acute demands. Ability to justify and reason any advice given should this be challenged. Ability to communicate with patients/carers and staff of all levels. Good negotiation skills and the ability to influence senior pharmacy and medical staff, and the management team Ability to manage time, people and resources to deliver timely outcomes Ability to work alone and a part of a team Ability to work accurately under pressure Ability to integrate in a multidisciplinary forum. Ability to manage difficult and ambiguous situations Demonstrates innovation and strategic thinking Ability to motivate and act as a role model Demonstrates initiative particularly in relation to problem solving Ability to identify and implement best practice Ability to identify and manage risk Demonstrates expert clinical knowledge and pharmaceutical care skills Undertakes own research Critical appraisal skills Expert level of clinical reasoning and judgement Ability to take full responsibility for and be accountable for own actions Ability to contribute to business plans, policies and clinical protocols Understanding of clinical risk and clinical governance Understanding of current national standards, guidelines and service delivery issues relevant to cancer service patients and palliative care Participation in the development of national standards, guidelines and service delivery issues relevant to the directorate's patients Understanding of NHS national and local priorities Understanding of processes and commissioning of high-cost drugs Demonstrates a whole-system patient-focused approach to work Computer literate (including word processing, email & use of internet. Preferably knowledge of spreadsheet and database packages) Personal Qualities & attributes Essential Enthusiastic/positive attitude, self-motivated and, hardworking Identifies own training needs actively seeks training opportunities and maintains a portfolio of practice. Flexibility to work weekends, bank holidays, late nights and on call and potential 7 day working Reliable with good attendance record Education and professional qualifications Essential Master's degree in pharmacy (or equivalent) GPhC (GB) registration Diploma in Clinical Pharmacy or equivalent Registered supplementary or independent Prescriber Desirable Advanced qualification in specialist area Royal Free shared commitments Essential o Demonstrable ability to meet the Trust shared commitments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Wellhouse Lane

Enfield

EN5 3DJ

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Barnet Hospital

Wellhouse Lane

Enfield

EN5 3DJ

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job summary

The post holder will be a key member of the Health Board's management of dental services working within the Primary, Community and Therapies Service Group (PCTSG), providing professional medical/dental advice, leadership, innovation, and support to ensure that the highest standard of clinical care is delivered within the Health Board. This includes the development and leadership within dental collaboratives, clusters, the Dental Training Unit, Dental Practice Advisors and the Dental Single Point of Access.

Main duties of the job

The post holder will provide leadership and direction for general dental services to support delivery of GDS contracts and the training and management of DFTs in the DTU. In addition, the post holder will lead and manage the HB's DPAs. The post holder will also lead dental collaboratives and represent dentistry in the relevant cluster frameworks. The post holder will contribute to remodelling of care pathways to achieve better outcomes for patients and service users, with a focus on delivering care and support as close to home as possible and making best use of GDS resources and facilities.

The post holder will provide clinical leadership to medical/dental staff across the Health Board working in GDS services promoting personal, professional and service development and building effective working partnerships with individuals and organisations in the local health and social care community.The post holder will support the development and delivery of effective professional performance and standards within the HB's clinical governance systems for those on the GDC register and DPL providing contracted or salaried services within SBUHB.

About us

Swansea Bay University Health Board has responsibility for the health of around 390,000 people in the Neath Port Talbot and Swansea areas, with a budget of around £1 billion and employing 12,500 people.We are a University Health Board working in partnership with Swansea University, Swansea School of Medicine, the School of Health Science and the Institute of Life Science. The HB has three major hospitals providing a range of services: Morriston and Singleton hospitals in Swansea and Neath Port Talbot hospital in Baglan, Port Talbot.

Mental Health and learning Disabilities services are provided both in hospital settings (Cefn Coed Hospital, Swansea Caswell clinic and Taith Newydd at Glanrhyd Bridgend) and other community settings.

We also have community hospital and primary care resource centres providing clinical services outside the main hospitals.

The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda UHB and Swansea University. Aimed at improving the wellbeing and wealth of Southwest Wales.

Job summary

**PLEASE NOTE: This Band 2 role is not eligible for current or future visa sponsorship**

Booking Clerk / Receptionist

37.5 hours per week (Six days working Monday - Saturday)

Permanent

Salary: £25,272 per annum

Closing Date: Friday 25th September 2026

Interview Date: TBC

This post may close early due to high numbers of applications so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

• To ensure an effective and efficient booking service is provided within the Endoscopy Unit.
• To provide the first point of contact for patients attending the unit and wishing to schedule their appointments, presenting a friendly and efficient image.

About us

Here at George Eliot our vision to 'excel at patient care' taking centre stage. An ever evolving clinically- led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:

Effective open communication

Excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme

Job summary

Clerical assistant is responsible for providing reception cover and to change appointments via telephone and email for Oxfordshire Breast Imaging Centre.

The post holder will provide comprehensive administrative and reception support to ensure the efficient progression of women through the breast screening pathway, in line with NHS Breast Screening Programme (NHSBSP) standards and Trust policies. This includes appointment management, patient communication, and maintaining high standards of confidentiality, accuracy, and patient care.

The role requires excellent organisational skills, attention to detail, and the ability to communicate sensitively with patients who may be anxious.

Main duties of the job

Main duties of the job

Reception cover

Rebooking appointments

Prepare clinic schedules and screening documentation for mobile and static units, ensuring timely dispatch of invitations. Update and maintain patient records on NBSS, including personal details and screening outcomes, in line with the Right Results Policy.

Generate and distribute GP reports, maintaining effective communication with GP practices. Process patient updates including deductions, withdrawals and eligibility changes, ensuring records remain accurate and complete.

Respond to patient and GP queries sensitively and in line with NHSBSP guidance. Manage appointments and re-bookings via telephone, email, post or in person, ensuring systems are updated promptly.

Provide high-quality patient interaction, offering reassurance, particularly for those attending assessment clinics. Register and book patients outside routine recall using NBSS.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Details

Date posted

21 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

321-CSS-8252384-B2

Job locations

Oxford Breast Imaging Centre Churchill Hospital

Old Road

Headington

OX3 7LE

United Kingdom

Job description

Job responsibilities

Duties and responsibilities for the post

1. To prepare clinic schedules and associated paperwork for screening. Print out all relevant clinic forms for both the mobile and static units, on a daily basis. Dispatch invitations for screening at the appropriate time.

2. To update personal details and enter results from the screening episode onto the NBSS computer system, ensuring the client receives the correct result in line with the Right Results Policy.

3. To print out GP reports and ensure their dispatch to individual practices.

4. To update deductions, including clients who are deceased or who have moved out of the Oxfordshire area.

5. To answer queries from clients or GP practices.

6. To deal with changes of appointments by post, telephone, email or in person, amending details on the NBSS computer system to ensure accuracy. To deal efficiently and pleasantly with the variety of incoming calls, taking accurate messages where necessary, whilst maintaining patient confidentiality and displaying awareness of the Data Protection Act.

7. To be responsible for giving accurate information to clients, in accordance with agreed policies and guidelines, within the NHSBSP, demonstrating sensitivity in order to allay the anxieties that women frequently have about breast screening.

8. To register those women to be screened outside normal batch routines and book appointments, using the NBSS computer system.

9. To retrieve and file films in the breast screening and symptomatic systems before and after a screening or symptomatic appointment. Culling of files from the filing system. Send for previous screening or symptomatic films from outside the Trust as necessary. Filing would include the use of a file room ladder and stool.

10. To organise the incoming and outgoing post for the department.

11. To photo-copy maps and letterheads on a daily basis, ready for clinic preparation.

12. To cover reception for the Breast Clinic on Monday mornings, Wednesday and Thursday afternoons finishing at 6.00pm.

13. To take responsibility for personal development, attending training courses as part of the NHSBSP and Trust mandatory training where appropriate, and as relevant to the post.

14. To perform any other duties associated with the smooth running of the unit, appropriate to the grade and nature of the post, as requested by the Senior Staff.

15. To ensure that the NHSBSP Guidelines and policies are followed.

Job description Job responsibilities Duties and responsibilities for the post 1. To prepare clinic schedules and associated paperwork for screening. Print out all relevant clinic forms for both the mobile and static units, on a daily basis. Dispatch invitations for screening at the appropriate time. 2. To update personal details and enter results from the screening episode onto the NBSS computer system, ensuring the client receives the correct result in line with the Right Results Policy. 3. To print out GP reports and ensure their dispatch to individual practices. 4. To update deductions, including clients who are deceased or who have moved out of the Oxfordshire area. 5. To answer queries from clients or GP practices. 6. To deal with changes of appointments by post, telephone, email or in person, amending details on the NBSS computer system to ensure accuracy. To deal efficiently and pleasantly with the variety of incoming calls, taking accurate messages where necessary, whilst maintaining patient confidentiality and displaying awareness of the Data Protection Act. 7. To be responsible for giving accurate information to clients, in accordance with agreed policies and guidelines, within the NHSBSP, demonstrating sensitivity in order to allay the anxieties that women frequently have about breast screening. 8. To register those women to be screened outside normal batch routines and book appointments, using the NBSS computer system. 9. To retrieve and file films in the breast screening and symptomatic systems before and after a screening or symptomatic appointment. Culling of files from the filing system. Send for previous screening or symptomatic films from outside the Trust as necessary. Filing would include the use of a file room ladder and stool. 10. To organise the incoming and outgoing post for the department. 11. To photo-copy maps and letterheads on a daily basis, ready for clinic preparation. 12. To cover reception for the Breast Clinic on Monday mornings, Wednesday and Thursday afternoons finishing at 6.00pm. 13. To take responsibility for personal development, attending training courses as part of the NHSBSP and Trust mandatory training where appropriate, and as relevant to the post. 14. To perform any other duties associated with the smooth running of the unit, appropriate to the grade and nature of the post, as requested by the Senior Staff. 15. To ensure that the NHSBSP Guidelines and policies are followed.

Person Specification

Experience

Essential

• Dealing with patients or customers

Desirable

• NHS experience

Person Specification Experience Essential Dealing with patients or customers Desirable NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford Breast Imaging Centre Churchill Hospital

Old Road

Headington

OX3 7LE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford Breast Imaging Centre Churchill Hospital

Old Road

Headington

OX3 7LE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a vacancy within the Edith Cavell Ward at the Homerton Hospital. If you want to work in an environment which is fast paced, you enjoy working with members of the public and being part of a team, then working as the Ward Clerk for Edith Cavell is the job for you.

Edith Cavell ward is a 28 bedded ward specialising in Gastrointestinal and Rheumatological medicine .

If you would like to progress your career in a fast-paced and challenging environment, look no further than Homerton Hospital. As one of the first three star Foundation Trusts, we are now seeking a motivated and enthusiastic Ward Clerk to join our ward. This is a fast paced unit so you'll need to be constantly on the ball, but it's an exciting opportunity to join the team.

As part of a supportive and friendly team, you can look forward to first-class career development opportunities as well.

As a Ward Clerk will have the ability to manage your own caseload, and have a strong track record to be able to demonstrate high quality of admin and reception tasks and communicate effectively to the patient's and visitors to the unit.

***Closing date is indicative only and this vacancy may close once sufficient applications have been received, interested candidates are urged to apply to be considered as soon as possible***

Main duties of the job

• To provide a client centred reception service with respect to greeting patients,visitors and staff.
• To effectively deal with internal and external telephone enquiries; resolving queries as appropriate or otherwise passing them onto the appropriate individuals.
• To ensure that all relevant information including Healthcare Record are available for all patients.
• To record all patient information on the confidential computer system accurately and in 'real-time'.
• After discharge of patient, to document, track and deliver completed Healthcare Records to the appropriate department.
• After discharge of patient, to make any outpatient appointments as requested by the clinical team.
• To make the relevant transport arrangements for patients and escort(s) as requested by the clinical team via hospital transport/ambulance service.
• Where appropriate, to provide additional support with regards catering needs.
• To assist with booking agency staff and act on any messages in relation to this.
• To provide adequate clerical support where required. This includes photocopying notes and district nurse letters.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job summary

Join us as a Service Administrator in Stoke-on-Trent.

Our team based in Stoke-on-Trent are seeking an experienced full time Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.

This role is full time and permanent, working 37.5 hours per week. The salary is £26,250 per annum. Please note we are also looking for a part time Service Administrator (at 15 hours per week), if you are interested in applying for this role you can do so on our website.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Closing date: 1st October 2026. Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

Main duties of the job

We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service, supporting our Clinical team. This is a key role providing essential administrative support to ensure smooth service delivery. Youll be responsible for managing referrals, maintaining accurate records, and supporting team communications. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support.

This role is full time and permanent, working 37.5 hours per week. The salary is £26,250 per annum.

About us

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, well be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Job summary

We are delighted to offer an exciting opportunity to join the friendly and supportive reception team at Townside Surgery. As a key member of our front-of-house team, you will be the first point of contact for patients, providing a welcoming, professional and helpful service while supporting the smooth day-to-day running of the practice.

We are looking for someone who is approachable, organised and compassionate, with excellent communication skills and a genuine commitment to providing high-quality patient care. In return, you will join a supportive team where your contribution is valued and where you can develop your skills and make a real difference to our patients and the wider practice.

Main duties of the job

You will be a key member of our reception team, helping to ensure patients receive a friendly, efficient and professional service. You will welcome and support patients, handle enquiries both in person and by telephone, and help coordinate appointments and other administrative requests. You will work closely with colleagues across the practice to ensure the smooth running of our busy reception area and provide a positive experience for our patients.

About us

We are a friendly and supportive GP practice based in the heart of Bury Town Centre, caring for approximately 4,500 patients. We are a close-knit team who take pride in providing high-quality, personalised care and a welcoming experience for our patients.

Our practice is made up of a diverse clinical and administrative team, including GP Partners, Salaried GPs, Practice Nurse, Nursing Associate, Pharmacists and First Contact Practitioner, supported by our dedicated reception and administrative staff. We work collaboratively and value the important contribution that every member of our team makes to the practice.

Our reception team plays a vital role in ensuring patients feel welcomed, listened to and supported when they contact the practice. We pride ourselves on being friendly, approachable and hardworking, with a strong emphasis on teamwork, good communication and supporting one another in what can be a busy and rewarding environment.

We are committed to creating a positive and supportive workplace where staff feel valued and have the opportunity to develop their skills. If you are a caring, reliable and organised individual who enjoys working with people and would like to be part of a friendly practice team, we would love to hear from you.

Job summary

East Norfolk Medical Practice (ENMP) wants a quality salaried GP to join our family asap, initially until the end of March 2027, with flexible working considered. This is a great opportunity to work in a very large, diverse, robust practice that still maintains a strong family feel. You will have great support from twenty two GP colleagues and an excellent wider team. We care for 32,000 patients from four sites with a varied population including highly deprived urban to rural coastal communities.

We prioritise work-life balance, professional development and sustainable workloads. Each session includes three hours of direct patient contact and one hour of protected administration time. You will also have access to Heidi, our AI enhanced clinical support tool. All new GPs benefit from a mentor, a week of study leave, and take part in ongoing clinical education.

To help you decide if ENMP is right for you, we asked our latest GP partner why they chose to stay after training. They said, 'ENMP offers a great deal to any potential recruit with a forward thinking culture, personalised patient lists, strong patient satisfaction, a successful business model, excellent staff morale and support, and partners who are always available for backup.'

Main duties of the job

At ENMP we are proud to continue to operate a personal list system with continuity of care the primary focus. However, we also meet the 'same day' patient demand through our RCGP award winning Urgent Care Team (UCT), which includes two duty GPs, five paramedics an advanced nurse with support from our PCN Home Visiting Team. This role is to primarily work as part of the UCT although there may be the opportunity to provide routine appointment sessions as well.

The successful applicant will be supported by a comprehensive multi disciplinary team including paramedics, advanced nurses, physician associates, care coordinators and experienced administrative staff and will have their own dedicated GP assistant.

About us

East Norfolk Medical Practice cares for our 32,000 patients across four sites in Great Yarmouth and Caister on Sea, Norfolk. Much of our Practice population reside in a neighbourhood among the most deprived 10% in England. This brings a variety of work unlike most other practice populations and our team, including our GPs, often feel they can make a significant difference to people's lives.

ENMP is a stimulating place to work and develop your career. We are committed to education, teaching five years of UEA students as well as Cambridge University students and training GP registrars. We run an enhanced homeless care service including outreach and offer all the other services and opportunities e.g. minor surgery, contraception services etc, that you would expect in a leading general practice.

ENMP is all about the patients and our team. We exist to improve the health and wellbeing of our patients and staff. We believe our people are what makes us unique and build our Practice on trust, high standards, continuous improvement, long term over short term benefit and being 'a great place to work.' This is reflected in our very low staff turnover i.e. 4% v 35.7% national average and high staff survey scores including 85% for respect and 96% for positive culture. It helps that we give you your birthday off work!

Don't miss this opportunity to join our friendly, caring and innovative team. Contact Jonathan Knights on 07809 573450 to arrange a visit or apply now!

Job summary

Full / Part Time (considered) & On Call commitment.

Working pattern 08:00 - 18:00 4 days a week, mainly with some Saturdays on a reduced rota.

Would you like to work in a friendly environment, closely supported by our team of Nurses, Doctors, Radiographers & Cardiac Physiologists?

You will:

• Learn about all the latest Cardiology Interventions in a center with an international profile which is right here in Leicester
• Gain invaluable clinical skills in this sought-after field of nursing.

Interventional Cardiology is part of the wider Renal, Respiratory, Cardiac and Vascular management group (RRCV) at Glenfield Hospital (GH).The campus has its own emergency ambulance bay and helipad, modern specialty theatres and intensive care units are also based on this site.

GH campus is a regional centre for clinical research with both Respiratory and Cardiac Biomedical Research Units based here with close links with both the University of Leicester and De Montfort University.

Cardiac Cath Lab is an area where most of our procedures are under local anesthetic . This role is similar to theatre nursing with one to one patient contact with the opportunity to build a unique relationship with your patient and make a profound difference to their lives.

This is particularly relevant when you start to work on-call as you will be part of the team who regularly save lives with the emergency intervention service for Heart Attack and Out of Hospital Arrest patients

Main duties of the job

• On Call commitment is essential to provide cover for emergency admissions, you will work as part of the on call team.

• Responsible for assessing, planning, implementing and evaluating programmes of evidence-based nursing care for a group of patients. Assist in and contribute to the management and organisation of a ward/clinical area

• Actively contribute to setting and maintaining high standards of quality nursing care

• Actively participate in the education, development and supervision of other staff members.

• Work collaboratively and co-operatively with others to meet the needs of patients and their families

• Act as a clinical and professional role model, mentoring, assessing and supporting students and learners on placement within the clinical area

We offer:-

• A fully supported induction and training program will be tailored to the individual - we ask for prior experience in acute care experience.

• Regular in-house technical and clinical skills training sessions supported by industry.

• The opportunity to train as an Interventional Cardiology scrub nurse

• Experience of TAVI, Advanced EP studies and Coronary Intervention procedures

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Job summary

The Avenue Surgery is seeking an enthusiastic and forward-thinking clinical pharmacist to join our like minded team. The successful individual will play an important role in working with the current pharmacy team to ensure excellent standards of repeat prescribing, medication reviews, medicine optimisation and contributing to improving the quality of care to our practice patient population. The pharmacist will be in a patient facing role to clinically assess and treat patients using expert knowledge of medicines for specific disease areas.

The individual will be required to enrol and complete the CPPE pathway and will be supported to develop their role to become a non-medical prescriber(if not already qualified).

There could a scope for future management opportunities within the role.

Main duties of the job

Primary duties include:

* Patient facing clinics dealing with LTC, clinical medication review, care home medication and domiciliary medication reviews.

* Management of common/minor/self limiting ailments and patient medicines support.

* Management of medication at discharge for hospital, review of unplanned hospital admissions.

* Repeat prescribing, risk stratification and service development and medicines safety.

* Ensuring that all local and national guidelines are implemented and formulary recommendations are followed.

About us

The Avenue Surgery is a non-dispensing, training practice, caring for circ.18500 patients in and around the semi-rural town of Warminster, Wiltshire which is within an easy commute to the cities of Bath and Salisbury.

The practice is led by 7 GP partners and a hard working team of both clinical and administration staff. The team are very committed to the surgery vision to provide a service that works with, and for, the community to meet the widest range of care, health promotion and education for our patients and staff members.

Job summary

We are looking to recruit a full time Medical Receptionist. Monday to Friday between the hours of 08.00am - 18.30pm.

A medical receptionist is the first point of contact that patients and visitors have when they go to a GP practice. They play an important part at the surgery, putting patients care as a priority. Full support is given to all staff and we have an Open Door Policy any time of the day... our Receptionist will play a vital part of a team.

We are a very friendly surgery with a good range of GP's, ANP's, Nurses, HCA's. We are a teaching practice with 2 registrar's, proficient and professional reception and admin team. We offer valuable training in all aspects of reception work.

Previous experience would be beneficial as a GP Practice receptionist however full training will be given. An understanding of General Practice would be advantageous.

The post is subject to the Rehabilitation of Offenders Act (Exceptions Order)

Main duties of the job

• Have strong interpersonal and communication skills, both in person and on the telephone.
• Be friendly and confident.
• Have good organisational skills and be able to prioritise workload.
• Be able to cope in a busy environment, multi-tasking.
• Be presentable.
• Be flexible and adaptable.
• Be able to use his or her initiative.
• Be discreet and tactful.
• Be patient and sympathetic.
• Be courteous but firm.
• Be able to work well alone and in a team.
• Respond to Emails, Tasks from GP's
• Provide Appointments to Patients and deal with any queries
• Be able to use a computer. training will be given

About us

At Strathmore Medical Practice we have 4 Partner GPs, 4 Salaried GP's, 2 Advanced Nurse Practitioners, 4 Practice Nurses, 2 HCA's and a number of admin and reception staff.

We are the largest GP Practice in Wrexham and strive to provide the best patient care as possible.

We have introduced a new Triage system for patients to go online and put through all of their Health requests

Staff at Strathmore enjoy the benefits of our sickness bonus scheme of 0.5% of their annual salary every 1/4. There is free parking and a service from Croner, provided by the GP's, this is for staff and their immediate family who can gain access to a 24 hr confidential helpline service.

We all work really well as a team and try to offer the best care to all of our patients.

Job summary

The purpose of the role is to:

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

• Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Main duties of the job

Medical receptionist with a flexible approach to working environment. To provide an efficient service at the point of reception together with a full and comprehensive range of clerical services to the Practice.

Please see full Job Description attached

About us

The post holder is part of a team of staff providing the practices front-of-house service and administrative/secretarial duties; including welcoming patients and visitors, understanding and interpreting patients needs, resolving queries where possible or signposting patients to the appropriate service or appointment.

The team must provide a responsive, courteous, calm and efficient service at all times, to enable and support patient care. The team has to respond to circumstances and a positive and flexible approach is required.

The post holder will report to the Deputy Manager.

Job summary

Due to career development, an exciting opportunity has arisen for an enthusiastic, motivated and forward-thinking individual to join our friendly and supportive team at Westleigh Medical Practice

Westleigh Medical Practice is a well-established training practice serving approximately 4600 patients in Westleigh and Abram. We have two surgeries - Westleigh (main site) and Abram (branch site). Recently CQC inspected and awarded GOOD. We are a member of the Leigh Primary Care Network (PCN). We value the relationship with our patients and take pride in the endeavour to deliver a high standard of care.

Main duties of the job

• Monday - Friday 08:00-18:30
• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patient through our practice access.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed appropriately.
• Project a positive, professional and friendly image to patients and visitors either in person or on the telephone.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required.
• Action repeat prescription requests as required.
• Provide test results to patients.
• Facilitate effective communication between patients, staff, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested.
• Maintain a general overview of the reception area and take appropriate action to manage difficult patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Process clinical letters coming into the Practice as required.
• Communicate with patents in a variety of ways (online, text, phone, in person, email).
• Assist patients with using latest digital technology.

About us

Westleigh Medical Practice has two clinical partners (ANP/GP). The Clinical Team consists of Two GP's, Two Advanced Nurse Practitioner's, One Physician Associate, Two experienced Practice Nurses and One Health Care Assistant. We also have Foundation Doctors and GP Trainees. We are also a Gold Award Training Practice with the University of Manchester for medical students. We have a dedicated, knowledgeable and long-serving reception and administrative team. We have a strong focus on patient care, teamwork and continuous improvement. There are opportunities for professional development and continuous learning.

Details

Date posted

21 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2032-26-0002

Job locations

4 – 12 Westleigh Lane

Westleigh

Leigh

WN7 5JE

United Kingdom

Job description

Job responsibilities

Key Responsibilities

Patient Reception & Customer Service

• Provide a warm, professional welcome to patients and visitors.
• Manage patient queries both in person and over the telephone.
• Direct patients to appropriate services in line with practice protocols.

Administrative Duties

• Manage appointment bookings, cancellations and enquiries using the Accurx and Systmone clinical system.
• Print, scan, code and file documents using Workflow
• Handle repeat prescription requests in line with practice procedures.
• Maintain accurate and up to date patient records.
• Support clinicians with administrative tasks to ensure smooth daily operations.

Clinical System & IT Use

• Confidently use SystmOne and Accurx as part of daily duties.
• Use Microsoft 365 (Outlook, Teams, Word, Excel)to support communication and workflow.
• Follow information governance, confidentiality requirements and data protection regulations at all times.

Teamwork & Practice Support

• Work collaboratively with the reception and administrative team.
• Report any issues or concerns promptly to the management team.
• Contribute to maintaining a calm, organised and patient focused reception environment.
• Adapt to changes in practice processes or requirements.

Other Duties

• Undertake training and development as required for the role.
• Carry out any other reasonable duties relevant to the position.

Job description Job responsibilities Key ResponsibilitiesPatient Reception & Customer Service Provide a warm, professional welcome to patients and visitors. Manage patient queries both in person and over the telephone. Direct patients to appropriate services in line with practice protocols.Administrative Duties Manage appointment bookings, cancellations and enquiries using the Accurx and Systmone clinical system. Print, scan, code and file documents using Workflow Handle repeat prescription requests in line with practice procedures. Maintain accurate and up to date patient records. Support clinicians with administrative tasks to ensure smooth daily operations.Clinical System & IT Use Confidently use SystmOne and Accurx as part of daily duties. Use Microsoft 365 (Outlook, Teams, Word, Excel)to support communication and workflow. Follow information governance, confidentiality requirements and data protection regulations at all times.Teamwork & Practice Support Work collaboratively with the reception and administrative team. Report any issues or concerns promptly to the management team. Contribute to maintaining a calm, organised and patient focused reception environment. Adapt to changes in practice processes or requirements.Other Duties Undertake training and development as required for the role. Carry out any other reasonable duties relevant to the position.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Reliable, punctual, flexible and able to work independently as well as part of a team.
• Ability to remain calm, polite, and professional under pressure.

Desirable

• Previous experience working in a GP practice or healthcare reception role.
• Confident use of Systmone and AccuRx
• Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams).
• Ability to work efficiently in a fast paced environment.
• Commitment to patient confidentiality and compliance with GDPR.

Experience

Desirable

• Previous experience in General Practice

Person Specification Qualifications Essential GCSE grade A to C in English and Maths Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Reliable, punctual, flexible and able to work independently as well as part of a team. Ability to remain calm, polite, and professional under pressure. Desirable Previous experience working in a GP practice or healthcare reception role. Confident use of Systmone and AccuRx Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams). Ability to work efficiently in a fast paced environment. Commitment to patient confidentiality and compliance with GDPR. Experience Desirable Previous experience in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westleigh Medical Practice

Address

4 – 12 Westleigh Lane

Westleigh

Leigh

WN7 5JE

United Kingdom

Employer's website

https://www.westleighmedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Westleigh Medical Practice

Address

4 – 12 Westleigh Lane

Westleigh

Leigh

WN7 5JE

United Kingdom

Employer's website

https://www.westleighmedicalcentre.co.uk (Opens in a new tab)

Job summary

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like to develop your career with the London Ambulance Service?

Would you like generous NHS Benefits for shopping , outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

If you answered yes to these questions, then this is your chance to come along and join our 111 Health advisor team!

The London Ambulance Service 111 team welcomes candidates with excellent customer service skills , enjoys working as part of a team and is motivated to help people.

Shift patterns/hours available:

Evenings and Weekends - 30 and 37.5 hours p/w. You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday). You will also be required to work 2.5 weekends out of 4.

Weekend Only - Only 15 hour p/w. You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)

Overnight - 37.5 hours p/w only. You must be able to work between the hours of 20:00 to 08:00 throughout the week.(Monday to Sunday) and you will be required to work 2.5 weekends out of 4.

For more information on our 111 Health Advisor role, please click below:

https://www.youtube.com/watch?v=tB57gr_0Bzg

Proposed assessment date: w/c 28th September

Proposed interview date: w/c 5th October

Main duties of the job

Please be aware, if you are not able to commit to the assessment and interview dates above, not to apply, as we are unable to accommodate any other dates.

We have two training courses which will commence on 12th October and 9th November

• Efficiently handle and assess urgent and non-urgent calls from patients, healthcare professionals, and external agencies, ensuring timely and appropriate responses.
• Follow established protocols and procedures to assess patient needs and provide guidance, escalating where necessary.
• Confidently use the patient management system to accurately record and relay essential information for clinical assessment.
• Ensure all patient details are accurately logged and directed to the appropriate healthcare professionals.
• Manage complex, sensitive, and confidential information regarding a patients condition with professionalism and discretion.
• Communicate with empathy and reassurance, demonstrating a caring and supportive approach to all callers.
• Ensure necessary follow-ups and updates are recorded appropriately.
• Maintain control of calls to ensure efficiency while prioritising patient care and safety.
• Stay calm and resilient under pressure, adapting to fast-paced and high-demand situations.
• Adjust communication styles to suit callers' individual needs, particularly in emotionally challenging or distressing situations.

About us

We are one of the world's busiest ambulance services. We have around 8,000 staff and volunteers in our Service: around 3,300 frontline crews in ambulance stations across London, 500 people in our two 999 control rooms and hundreds of support staff based in our offices across the city.

Working for us is an experience like no other, in a city like no other. Whatever your role you'll be helping people who need us the most.

Together, we all play a key part in making sure that we can respond to anyone needing our help 24 hours a day, 365 days a year.

We are committed to promoting equal opportunities across everything we do, in terms of employment and training, providing services and our engagement and decision making. We welcome diversity and look for self-motivated, enthusiastic people from all backgrounds who care about making a difference.

London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.

What We Can Offer You

Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)

Generous NHS Pension Scheme

27 days annual leave(pro rata), plus additional bank holiday leave allocate

Job summary

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wavea national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex. Fixed term end date - 31/03/2027

Main duties of the job

To work as part of the Pharmacy team to provide an effective and professional pharmacy service in the: Pharmacy Dispensary Clinical Pharmacy at Ward Level Medicines Information Pharmacy Technical Services To undergo peer review and competency-based assessment to ensure required standards of service are met. To be involved in specified project or group work

About us

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.