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Clinical Pharmacist - North PCN
Primary Care Doncaster Ltd
North East England
GBP 0 - 56,000 per year
Pharmacist
Job summary Would you like to work as a pharmacist in general practice joining the newest and most exciting branch of the pharmacy profession?
25 day(s) ago
Clinical Pharmacist - North PCN
Primary Care Doncaster Ltd
North East England
GBP 0 - 56,000 per year
Pharmacist
Job summary Would you like to work as a pharmacist in general practice joining the newest and most exciting branch of the pharmacy profession?
25 day(s) ago
Care Navigator
PartnersHealth
North East England
GBP 0 - 12 per year
Aged Care Worker
Job summary Job summary We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous mann...
25 day(s) ago
Care Navigator
PartnersHealth
North East England
GBP 0 - 12 per year
Aged Care Worker
Job summary Job summary We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous mann...
25 day(s) ago
CBT Practitioner in schools
East London NHS Foundation Trust
North East England
GBP 36,943 - 44,900 per year
GP/General Practitioner
Job summary Newham CAMHS are excited to be recruiting to a full time post as a Children & Young People's CBT Practitioner within the Wellbeing in Newham Scho...
25 day(s) ago
CBT Practitioner in schools
East London NHS Foundation Trust
North East England
GBP 36,943 - 44,900 per year
GP/General Practitioner
Job summary Newham CAMHS are excited to be recruiting to a full time post as a Children & Young People's CBT Practitioner within the Wellbeing in Newham Scho...
25 day(s) ago
Nurse Practitioner
Bredon Hill Surgery
North East England
Nurse Practitioner
Job summary We have a vacancy for a Nurse Practitioner to join our established nursing team.
25 day(s) ago
Nurse Practitioner
Bredon Hill Surgery
North East England
Nurse Practitioner
Job summary We have a vacancy for a Nurse Practitioner to join our established nursing team.
25 day(s) ago
Shift Electrician
Blackpool Teaching Hospitals NHS Foundation Trust
North East England
GBP 27,831 - 33,647 per year
Grounds and Maintenance Worker
Job summary Please note that this role is advertised on behalf of Atlas BFW Management Ltd (Atlas), a wholly-owned subsidiary of Blackpool Teaching Hospitals...
25 day(s) ago
Shift Electrician
Blackpool Teaching Hospitals NHS Foundation Trust
North East England
GBP 27,831 - 33,647 per year
Grounds and Maintenance Worker
Job summary Please note that this role is advertised on behalf of Atlas BFW Management Ltd (Atlas), a wholly-owned subsidiary of Blackpool Teaching Hospitals...
25 day(s) ago
Occupational Therapy/Physiotherapy Assistant Therapy Practitioner
Hertfordshire Partnership University NHS Foundation Trust
North East England
GBP 29,812 - 32,715 per year
Activity Therapist
Job summary Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
25 day(s) ago
Occupational Therapy/Physiotherapy Assistant Therapy Practitioner
Hertfordshire Partnership University NHS Foundation Trust
North East England
GBP 29,812 - 32,715 per year
Activity Therapist
Job summary Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
25 day(s) ago
Qualified Psychological Wellbeing Practitioner
Hertfordshire Partnership University NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Psychologist
Job summary About You Are you a qualified PWP looking for a new challenge?
25 day(s) ago
Qualified Psychological Wellbeing Practitioner
Hertfordshire Partnership University NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Psychologist
Job summary About You Are you a qualified PWP looking for a new challenge?
25 day(s) ago
Patient Pathway Coordinator (FTC)
Homerton Healthcare NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Admin and Clerical
Job summary We are looking to recruit aPatient Pathway Coordinator to join our Patient Administration Team, supporting the delivery of safe, timely, and effi...
25 day(s) ago
Patient Pathway Coordinator (FTC)
Homerton Healthcare NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Admin and Clerical
Job summary We are looking to recruit aPatient Pathway Coordinator to join our Patient Administration Team, supporting the delivery of safe, timely, and effi...
25 day(s) ago
Healthcare Support Worker, Higher Level or Senior
Croydon Health Services NHS Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary This is an exciting opportunity to join the Sexual Health and HIV team.
25 day(s) ago
Healthcare Support Worker, Higher Level or Senior
Croydon Health Services NHS Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary This is an exciting opportunity to join the Sexual Health and HIV team.
25 day(s) ago
Patient Services and Care Coordinator / Manager
Village Surgery
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaini...
25 day(s) ago
Patient Services and Care Coordinator / Manager
Village Surgery
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaini...
25 day(s) ago
Renal Medical Secretary
University Hospitals of Derby and Burton NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
25 day(s) ago
Renal Medical Secretary
University Hospitals of Derby and Burton NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
25 day(s) ago
Administrator
Kent and Medway Mental Health NHS Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP) Calling all organised and motivated indi...
25 day(s) ago
Administrator
Kent and Medway Mental Health NHS Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP) Calling all organised and motivated indi...
25 day(s) ago
Lead Pharmacist for Paediatrics with Antimicrobial Stewardship
North Cheshire and Mersey NHS Foundation Trust (WHH)
North East England
GBP 57,528 - 64,750 per year
Pharmacist
Job summary An exciting opportunity has arisen for an enthusiastic, innovative and highly motivated pharmacist to join our Pharmacy Team as Lead Pharmacist f...
25 day(s) ago
Lead Pharmacist for Paediatrics with Antimicrobial Stewardship
North Cheshire and Mersey NHS Foundation Trust (WHH)
North East England
GBP 57,528 - 64,750 per year
Pharmacist
Job summary An exciting opportunity has arisen for an enthusiastic, innovative and highly motivated pharmacist to join our Pharmacy Team as Lead Pharmacist f...
25 day(s) ago
Receptionist / Administrator
Integrated Care 24 Ltd
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Package Description: Receptionist and Administrator Be the person who helps make primary care work for your Brighton community.
26 day(s) ago
Receptionist / Administrator
Integrated Care 24 Ltd
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Package Description: Receptionist and Administrator Be the person who helps make primary care work for your Brighton community.
26 day(s) ago
Consultant in Community Paediatrics
Guy's and St Thomas' NHS Foundation Trust
North East England
GBP 109,725 - 145,478 per year
Medical Specialist
Job summary This is an excellent opportunity for a new or established consultants to join a thriving Community Paediatric department providing a wide range o...
26 day(s) ago
Consultant in Community Paediatrics
Guy's and St Thomas' NHS Foundation Trust
North East England
GBP 109,725 - 145,478 per year
Medical Specialist
Job summary This is an excellent opportunity for a new or established consultants to join a thriving Community Paediatric department providing a wide range o...
26 day(s) ago
Breast Care Administrator/Secretary
Manchester University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting opportunity has arisen to join the Breast Unit as an Administrator/Secretary.
26 day(s) ago
Breast Care Administrator/Secretary
Manchester University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting opportunity has arisen to join the Breast Unit as an Administrator/Secretary.
26 day(s) ago
Senior Support Worker
Elysium Healthcare
North East England
GBP 0 - 14 per year
Support Staff
Job summary Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better?
26 day(s) ago
Senior Support Worker
Elysium Healthcare
North East England
GBP 0 - 14 per year
Support Staff
Job summary Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better?
26 day(s) ago
Medical Receptionist/Administrator - William Brown Centre
Intrahealth Ltd
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary IntraHealth are recruiting for a Medical Receptionist / Administrative for our William Brown Centre in Peterlee.
26 day(s) ago
Medical Receptionist/Administrator - William Brown Centre
Intrahealth Ltd
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary IntraHealth are recruiting for a Medical Receptionist / Administrative for our William Brown Centre in Peterlee.
26 day(s) ago
Clinical Associate in Psychology (CAP)
NELFT North East London Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Job Overview An exciting opportunity has arisen to join the Waltham Forest Clinical Health Psychological Services as a band 6 qualified Clinical...
26 day(s) ago
Clinical Associate in Psychology (CAP)
NELFT North East London Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Job Overview An exciting opportunity has arisen to join the Waltham Forest Clinical Health Psychological Services as a band 6 qualified Clinical...
26 day(s) ago
Primary Care Network Occupational Therapist
Boston Primary Care Network
North East England
GBP 0 - 21,272 per year
Activity Therapist
Job summary Boston Primary Care Network (PCN) is made up of six practices situated across Boston, Lincolnshire.
26 day(s) ago
Primary Care Network Occupational Therapist
Boston Primary Care Network
North East England
GBP 0 - 21,272 per year
Activity Therapist
Job summary Boston Primary Care Network (PCN) is made up of six practices situated across Boston, Lincolnshire.
26 day(s) ago
Head of Engineering
The Royal Marsden NHS Foundation Trust
North East England
GBP 66,274 - 73,496 per year
Health Service Manager/Administrator
Job summary The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe with a reputation for high quality patient care, rese...
26 day(s) ago
Head of Engineering
The Royal Marsden NHS Foundation Trust
North East England
GBP 66,274 - 73,496 per year
Health Service Manager/Administrator
Job summary The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe with a reputation for high quality patient care, rese...
26 day(s) ago
Sleep Nurse Associate
Great Western Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Registered Nurse/RN
Job summary This is a fixed term maternity cover for 12 months - ending September 2027.
26 day(s) ago
Sleep Nurse Associate
Great Western Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Registered Nurse/RN
Job summary This is a fixed term maternity cover for 12 months - ending September 2027.
26 day(s) ago
Salaried GP - 6 sessions
The Oaks Medical Centre
North East England
GP/General Practitioner
Job summary The Oaks Medical Centre and Blackwood Health Centre has a fantastic opportunity for a GP to join its team.
26 day(s) ago
Salaried GP - 6 sessions
The Oaks Medical Centre
North East England
GP/General Practitioner
Job summary The Oaks Medical Centre and Blackwood Health Centre has a fantastic opportunity for a GP to join its team.
26 day(s) ago
Senior IT Procurement Technician
The Christie NHS FT
North East England
GBP 32,073 - 39,043 per year
Laboratory Technician
Job summary Are you a tech-savvy professional with a passion for procurement and IT support?
26 day(s) ago
Senior IT Procurement Technician
The Christie NHS FT
North East England
GBP 32,073 - 39,043 per year
Laboratory Technician
Job summary Are you a tech-savvy professional with a passion for procurement and IT support?
26 day(s) ago
Screening Officer
NHS North Of England Commissioning Support Unit
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Are you a customer-focused and self-motivated individual with a passion for getting things right?
26 day(s) ago
Screening Officer
NHS North Of England Commissioning Support Unit
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Are you a customer-focused and self-motivated individual with a passion for getting things right?
26 day(s) ago
Posted 25 day(s) ago
Reference: 2330296
Job summary
Would you like to work as a pharmacist in general practice joining the newest and most exciting branch of the pharmacy profession?
We are looking to recruit Clinical Pharmacists who will work as part of a multi-disciplinary team in a patient-facing role in Doncaster North Primary Care Network (PCN). The role will be working within a great team including a senior pharmacist who will provide clinical supervision, four other pharmacists and three pharmacy technicians. The role involves all aspects of pharmacist support including liaison with community pharmacy.
This role will be based working withinNorth Primary Care Network.
For information on the Centre for Pharmacy Postgraduate Education please see; Primary Care Pharmacy Education Pathway
Main duties of the job
We are seeking pharmacists educated to degree level, registered with the General Pharmaceutical Council (GPhC), possessing a Masters Degree (MPharm) or equivalent.
You will need to be flexible in your approach to work as the role will be working across the three practices in our Primary Care Network, providing pharmacy services, including;
- Optimise the use of medicines
- Support the PCNs with regards to prescription and medication queries
- Improve the safety and quality of prescribing
- Providing support and education to patients on self-management and ensure referral to appropriate healthcare professionals if required
- Implement and manage the repeat prescribing process for practice and patient request
This is is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Primary Care Network.
Further details can be found in the attached job description.
About us
Primary Care Doncaster (PCD) Ltd is developing a wide range of services to support general practice across the city and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the city.
At PCD and within the GP practices and Networks, we believe in the power of collaboration and the creativity that thrives when people work together in person. Each Network has a range of offices and work locations designed to foster innovation, teamwork, and a vibrant work culture where you can grow your career and make a real impact.
As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.
PCD are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
Depending on experience Up to £56,000 per annum
Contract
Permanent
Working pattern
Full-time
Reference number
8182409.1
Job locations
North PCN
Doncaster
DN4 8QN
United Kingdom
Job description
Job responsibilities
Working within North PCN, as part of a multi-disciplinary team in a patient-facing role. Take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
Provide primary support to general practice staff with regards to prescription and medication queries. Support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patient in the GP practice(s)
Support the practice integrate with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.
Please note that if you are successful, the pre-employment health check will require evidence of vaccination status or exemption, where appropriate, and your vaccination status will be retained as part of your employment health record.
Job description
Job responsibilities
Working within North PCN, as part of a multi-disciplinary team in a patient-facing role. Take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
Provide primary support to general practice staff with regards to prescription and medication queries. Support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patient in the GP practice(s)
Support the practice integrate with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.
Please note that if you are successful, the pre-employment health check will require evidence of vaccination status or exemption, where appropriate, and your vaccination status will be retained as part of your employment health record.
Person Specification
Qualifications
Essential
- General Pharmaceutical Council registration
- Master's Degree in Pharmacy (MPharm) or equivalent
- Independent Prescriber qualification or willingness to complete
Desirable
- Member of the Royal Pharmaceutical Society
- Specialist knowledge acquired through post-graduate diploma level or equivalent training/experience gaining independent prescribing qualification
Experience
Essential
- Minimum of 2 years post-qualification experience
- An appreciation of the nature of GPs and general practices
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
Desirable
- In depth therapeutic and clinical knowledge and understanding of the principles of evidence- based healthcare
- NHS experience
Skills
Essential
- Written and verbal communication, problem solving, IT, interpersonal, influencing, and negotiating skills
- Ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Ability to obtain and analyse complex information
- Working independently or as part of a team
- Demonstrates accountability for delivering professional expertise and direct service provision
Desirable
- Able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
Person Specification
Qualifications
Essential
- General Pharmaceutical Council registration
- Master's Degree in Pharmacy (MPharm) or equivalent
- Independent Prescriber qualification or willingness to complete
Desirable
- Member of the Royal Pharmaceutical Society
- Specialist knowledge acquired through post-graduate diploma level or equivalent training/experience gaining independent prescribing qualification
Experience
Essential
- Minimum of 2 years post-qualification experience
- An appreciation of the nature of GPs and general practices
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
Desirable
- In depth therapeutic and clinical knowledge and understanding of the principles of evidence- based healthcare
- NHS experience
Skills
Essential
- Written and verbal communication, problem solving, IT, interpersonal, influencing, and negotiating skills
- Ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Ability to obtain and analyse complex information
- Working independently or as part of a team
- Demonstrates accountability for delivering professional expertise and direct service provision
Desirable
- Able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Doncaster Ltd
Address
North PCN
Doncaster
DN4 8QN
United Kingdom
Employer's website
https://www.primarycaredoncaster.co.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Doncaster Ltd
Address
North PCN
Doncaster
DN4 8QN
United Kingdom
Employer's website
https://www.primarycaredoncaster.co.uk/ (Opens in a new tab)
Apply Now
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Posted 25 day(s) ago
Reference: 2330276
Job summary
Job summary
We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous manner, direct calls, take messages, and provide a first class service to patients of the Practice at our busy Cotgrave surgery and reception cover at all of the BHG sites. Additional duties will include the undertaking of general administration tasks, pulling and filing of patient notes, handling incoming and outgoing post and accurately inputting data onto our clinical systems to ensure patient records remain current and up to date.
Main duties of the job
The successful applicant will have an outgoing and enthusiastic personality, flexibility to meet the needs of the organisation, be IT literate and have a desire to grow and succeed within the organisational structure. Use of own transport with business use insurance is essential as travelling between sites may be required.
About us
A background in a related administrative role would be useful but is not essential but a desire to learn is a must. Training will be provided to the right candidate. Previous applicants need not apply.
Due to high volume of applicants, only successful candidates will be contacted, and we reserve the right to close the advertisement early.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0045-26-0087
Job locations
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Job description
Job responsibilities
Care Navigator - Job Description
Job Title:
Care Navigator with Reception Duties
Responsible to:
Care Navigation Hub Team Leader & Senior
Responsible for:
N/A
Job Purpose:
To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Care Navigation Hub Duties
1.
Making appointments and assisting with Triage forms
2.
Taking requests for prescriptions from housebound patients
3.
Maintaining Admin inboxes with patient requests and queries
4.
Giving out results
5.
Home visit requests
6.
Deal with general enquiries
7.
Contacting other providers
Reception Duties
8.
Greet and direct patients and visitors
9.
Multisite practice so reception cover need at all 3 sites
10.
Making appointments
11.
Handing out prescriptions
12.
Ensure outstanding queries are explained and handed over to next shift, as necessary
13.
Respond to needs of doctors and nurses during surgery
14.
Deal with general enquiries
Filing
15.
Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes)
Prescriptions
16.
Dealing with requests for repeat prescriptions
17.
Dealing with queries relating to prescriptions
General
18.
Input and extract information from Practice computer system
19.
Observe health and safety guidelines at all times
20.
General housekeeping (e.g. keeping reception and waiting areas tidy)
21.
Any other reasonable duties as necessary
22.
Observe Confidentiality policy and guidelines at all times
23.
Opening up / locking up of practice premises and maintaining security in accordance with practice protocols
24.
Have an overview of admin tasks (eg. cytology admin, recalls)
Job description Job responsibilities Care Navigator - Job Description Job Title: Care Navigator with Reception Duties Responsible to: Care Navigation Hub Team Leader & Senior Responsible for: N/A Job Purpose: To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Care Navigation Hub Duties 1. Making appointments and assisting with Triage forms 2. Taking requests for prescriptions from housebound patients 3. Maintaining Admin inboxes with patient requests and queries 4. Giving out results 5. Home visit requests 6. Deal with general enquiries 7. Contacting other providers Reception Duties 8. Greet and direct patients and visitors 9. Multisite practice so reception cover need at all 3 sites 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Deal with general enquiries Filing 15. Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes) Prescriptions 16. Dealing with requests for repeat prescriptions 17. Dealing with queries relating to prescriptions General 18. Input and extract information from Practice computer system 19. Observe health and safety guidelines at all times 20. General housekeeping (e.g. keeping reception and waiting areas tidy) 21. Any other reasonable duties as necessary 22. Observe Confidentiality policy and guidelines at all times 23. Opening up / locking up of practice premises and maintaining security in accordance with practice protocols 24. Have an overview of admin tasks (eg. cytology admin, recalls)
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of reception work
- Experience of working within General Practice
Skills
Essential
- Excellent communication skills (Written and Oral)
- IT skills
- Clear, polite telephone manner
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Driving Licence and access to own transport
Knowledge
Desirable
- Knowledge of SystmOne
Qualifications
Essential
- Good standard of general education
Desirable
- GCSE Mathematics C or above
- GCSE English C or above
- AMSPAR Receptionist certificate
- NVQII in Customer Care
Behaviours
Essential
- Smart, polite and confident
- Planning and organising
- Performing under pressure
- Adaptability
- Using initiative
- Team working
- Self motivated
- Flexibility
- Confidentiality
Person Specification Experience Essential Experience of working with the general public Desirable Experience of reception work Experience of working within General Practice Skills Essential Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Driving Licence and access to own transport Knowledge Desirable Knowledge of SystmOne Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above AMSPAR Receptionist certificate NVQII in Customer Care Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
PartnersHealth
Address
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Employer's website
https://www.partnershealth.co.uk (Opens in a new tab)
Employer details
Employer name
PartnersHealth
Address
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Employer's website
https://www.partnershealth.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
CBT Practitioner in schools
East London NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 2330254
Job summary
Newham CAMHS are excited to be recruiting to a full time post as a Children & Young People's CBT Practitioner within the Wellbeing in Newham Schools Team. (Mental Health Support Team - MHST).
The post-holder will work within Newham CAMHS WINS providing assessments and interventions in and around local schools. The successful candidate will need to be a registered EMHP.
We are looking for confident CAMHS professionals who are keen to provide CBT evidence based interventions to children and young people within schools. You will have a demonstrable track record of providing collaborative and supportive interventions with children, young people, families, and parents/carers. The community served is multi-ethnic and culturally diverse and we welcome applicants who are skilled at working with the richness and complexity of this multicultural context.
We offer an exciting and dynamic environment where your ideas and career development will be valued. You will be supported directly by senior colleagues as we develop the service together.
Main duties of the job
- Delivery of CBT based interventions for low mood and anxiety in educational settings across the borough, as per the MHST model and supporting development of the service.
- As the post holder will be working within the community, they will establish and maintain positive relationships with professionals, agencies, charities and teams who also provide services to children and/or young people in the community.
- Actioning the 3 core functions of an MHST: to deliver evidence-based interventions for mild-to-moderate mental health issues, support thesenior mental health lead in each school or college to introduce or develop their whole school or college approach and, give timely advise to school and college staff and liaise with external specialist services to help children and young people to get the right support and stay in education.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year per annum Inc HCA
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
363-SS8027261-B
Job locations
Newham CAMHS
York House - 411 Barking Road
London
E13 8AL
United Kingdom
Job description
Job responsibilities
The role includes Clinical, administrative, performance and quality alongside supervision and training.
A full list of essential and desirable qualities can be found on the last two pages of the job description attached to this advert.
Job description
Job responsibilities
The role includes Clinical, administrative, performance and quality alongside supervision and training.
A full list of essential and desirable qualities can be found on the last two pages of the job description attached to this advert.
Person Specification
Education/ Qualification/ Training
Essential
- A minimum of a second-class Bachelor's degree from a UK university or an overseas qualification of an equivalent standard in a relevant subject e.g. psychology
- AND a registerable professional qualification in a relevant subject (e.g. EMHP, CWP, CBT Therapy) from a UK university or overseas professional qualification of an equivalent standard
Desirable
- o Evidence of continuous and relevant professional training and development (CPD), as appropriate with qualification period
Experience
Essential
- Experience in working with children and young people with mild to moderate emotional and behavioural needs.
- Experience of working with a wide range of social, emotional, behavioural and mental health needs.
- Experience of working with families, school and other partner organisation to support young people who may be displaying behaviours that challenge.
- Experience of delivering evidence based Parent groups and psychoeducation groups.
- Experience of risk assessment and risk management
- Experience, skills and flexibility to contribute to and facilitate effective working within a multi-disciplinary team setting
Desirable
- Previous experience of working in CAMHS, education or community organisation with a focus on social emotional and mental health needs
- Experience of working with children, young people and families in emotional crisis.
- Experience in working in a multi-disciplinary context
- Work in a multi-cultural setting, including working with interpreters and awareness of the impact of race and ethnicity on a CYP experience.
- Experience of working in a specialist or alternative school or education setting
Knowledge and Skills
Essential
- Evidence of early intervention skills and knowledge in children, young people and family mental health
- o Ability to deliver evidence based intervention for CYP, parents/carers o Experience of delivering group interventions and psychoeducation in person and virtually
- o Able to manage own time and Caseload o Excellent verbal and written communication skills
- Basic computer skills: Keyboard skills, Outlook, word, excel, powerpoint, MSTeams and patient records o Good interpersonal skills and demonstrated ability to work with others.
- o A working knowledge of Child Protection Guidelines
Desirable
- o Ability to formulate, care plan and summarise presenting problem, intervention and progress, both within the team and to parents / carers / other professionals in writing and verbally
- Able to work effectively across organisational boundaries
- Ability to recognise own limits and seek support re supervision as appropriate. o The ability to empathise in a complex sensitive or emotional environment.
- o Sensitivity to deal with distress, and aggression. o An interest in developing some area of expertise
- Presentation/teaching skills o Able to work with younger children as well as pupils year 5 and older
- o Experience of therapy modalities suited to children, young people and their families o A broad appreciation of the contribution of other therapeutic disciplines to a multi-agency service
- Experience, skills and ability to liaise effectively with other agencies and professionals
- o Knowledge of current development in children and young people's mental health and emotional wellbeing.
- o Competence in whole school approaches
Other
Essential
- Commitment to equal opportunities
- Self-motivated, assertive and flexible
- o Able to practice autonomously
- Freedom to act: Physical effort: Confined sitting position (therapy); travelling within community.
- Mental effort: writing reports; planning teaching; concentrating for therapy sessions /clinical supervision; managing pupil distress. Balancing the demands of being a clinician in a school environment.
- Emotional effort: Dealing with families in breakdown; experiencing trauma and abuse; occasional patient complaints; conveying of unwelcome news
- o Working flexibly: This post will function across different education settings, CAMHS clinic and work from home and deliver virtually
Desirable
- o Ability and willingness to work outside office hours when required by the role to suit pupils
- Working conditions: Occasional verbal and physical abuse; unpredictable clinical scenarios e.g. distressed young people and their families; travel in community all weathers; based on different sites on different days.
Person Specification
Education/ Qualification/ Training
Essential
- A minimum of a second-class Bachelor's degree from a UK university or an overseas qualification of an equivalent standard in a relevant subject e.g. psychology
- AND a registerable professional qualification in a relevant subject (e.g. EMHP, CWP, CBT Therapy) from a UK university or overseas professional qualification of an equivalent standard
Desirable
- o Evidence of continuous and relevant professional training and development (CPD), as appropriate with qualification period
Experience
Essential
- Experience in working with children and young people with mild to moderate emotional and behavioural needs.
- Experience of working with a wide range of social, emotional, behavioural and mental health needs.
- Experience of working with families, school and other partner organisation to support young people who may be displaying behaviours that challenge.
- Experience of delivering evidence based Parent groups and psychoeducation groups.
- Experience of risk assessment and risk management
- Experience, skills and flexibility to contribute to and facilitate effective working within a multi-disciplinary team setting
Desirable
- Previous experience of working in CAMHS, education or community organisation with a focus on social emotional and mental health needs
- Experience of working with children, young people and families in emotional crisis.
- Experience in working in a multi-disciplinary context
- Work in a multi-cultural setting, including working with interpreters and awareness of the impact of race and ethnicity on a CYP experience.
- Experience of working in a specialist or alternative school or education setting
Knowledge and Skills
Essential
- Evidence of early intervention skills and knowledge in children, young people and family mental health
- o Ability to deliver evidence based intervention for CYP, parents/carers o Experience of delivering group interventions and psychoeducation in person and virtually
- o Able to manage own time and Caseload o Excellent verbal and written communication skills
- Basic computer skills: Keyboard skills, Outlook, word, excel, powerpoint, MSTeams and patient records o Good interpersonal skills and demonstrated ability to work with others.
- o A working knowledge of Child Protection Guidelines
Desirable
- o Ability to formulate, care plan and summarise presenting problem, intervention and progress, both within the team and to parents / carers / other professionals in writing and verbally
- Able to work effectively across organisational boundaries
- Ability to recognise own limits and seek support re supervision as appropriate. o The ability to empathise in a complex sensitive or emotional environment.
- o Sensitivity to deal with distress, and aggression. o An interest in developing some area of expertise
- Presentation/teaching skills o Able to work with younger children as well as pupils year 5 and older
- o Experience of therapy modalities suited to children, young people and their families o A broad appreciation of the contribution of other therapeutic disciplines to a multi-agency service
- Experience, skills and ability to liaise effectively with other agencies and professionals
- o Knowledge of current development in children and young people's mental health and emotional wellbeing.
- o Competence in whole school approaches
Other
Essential
- Commitment to equal opportunities
- Self-motivated, assertive and flexible
- o Able to practice autonomously
- Freedom to act: Physical effort: Confined sitting position (therapy); travelling within community.
- Mental effort: writing reports; planning teaching; concentrating for therapy sessions /clinical supervision; managing pupil distress. Balancing the demands of being a clinician in a school environment.
- Emotional effort: Dealing with families in breakdown; experiencing trauma and abuse; occasional patient complaints; conveying of unwelcome news
- o Working flexibly: This post will function across different education settings, CAMHS clinic and work from home and deliver virtually
Desirable
- o Ability and willingness to work outside office hours when required by the role to suit pupils
- Working conditions: Occasional verbal and physical abuse; unpredictable clinical scenarios e.g. distressed young people and their families; travel in community all weathers; based on different sites on different days.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East London NHS Foundation Trust
Address
Newham CAMHS
York House - 411 Barking Road
London
E13 8AL
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Newham CAMHS
York House - 411 Barking Road
London
E13 8AL
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
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Posted 25 day(s) ago
Reference: 2330249
Job summary
We have a vacancy for a Nurse Practitioner to join our established nursing team. In addition to standard Practice Nursing duties, the successful candidate will also take the lead role in caring for and supporting our diabetic patients. Experience of management of diabetes in a primary care setting is desirable but other relevant experience will be considered.
Team members work independently, supported by other clinical colleagues if needed. Informal meetings and peer support facilitate change and development. Participation in formal meetings ensures nurses have a voice in development of services and management of change.
Our Senior Nurse will oversee the induction period and remain available for ongoing mentoring and support. Induction and training are intended to meet the needs of the individual but will be a combination of internal, on-line and external learning opportunities.
We are a small GP practice serving local village communities, striving to provide a high standard of care and services. The team consists of nurses, HCAs and a phlebotomist. Each nurse has an area in which they have developed additional skills and interest. Members of the team are encouraged to extend their knowledge and skills so that we can develop the services we offer.
Main duties of the job
This job would suit an experienced Practice Nurse. Experience of managing and supporting patients with diabetes is essential, although experience in a relevant previous role would be considered.
Our nurses offer a range of services and treatments, including dressings, immunisations, phlebotomy, injections, health promotion, chronic disease management, and cervical smears. We are looking for someone who is
- Interested in all aspects of practice nursing and willing to extend their knowledge in new areas
- Experienced in the management and support of diabetic patients
- Computer literate and confident we use EMIS Web
- Able to manage their own time and workload
- Willing to support and enable other members of the team
- Able to complete administration tasks associated with the nursing role
- Understanding of the importance of all members of a practice team and their role in delivering patient care
- Confident to form and express opinions in meetings; listening to the views of others and willing to adopt new ways of working
- Compassionate, conscientious, and willing to go the extra mile for patients
About us
The nursing team work closely with each other and also with other clinical and non-clinical colleagues in the practice. Our aim is to support and encourage our staff to achieve their potential and to look forward to coming to work each day.
As part of a rural community we are able to develop a close relationship and knowledge of our patients, especially those with more extensive needs who may be regular visitors to the surgery. This is important to us all and maintaining and improving our patient services is the key driver for the whole practice team.
In summary, we are looking for a new colleague who becomes a friend - considerate, supportive, reliable and with a good sense of humour. If this is you, then we look forward to hearing from you.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2357-26-0004
Job locations
Main Road
Bredon
South Worcestershire
GL20 7QN
United Kingdom
Job description
Job responsibilities
The job description and person specification are attached as separate documents. Further information regarding the role is available by contacting the Lead Practice nurse, Alison Skuse.
Job description
Job responsibilities
The job description and person specification are attached as separate documents. Further information regarding the role is available by contacting the Lead Practice nurse, Alison Skuse.
Person Specification
Personal qualities and communication skills
Essential
- -Able to build and maintain effective relationships with patients and colleagues
- -Demonstrate motivation, reliability and commitment to team working and the development of others
- -Flexible and responsive to change
- -Tolerant and able to remain calm when under pressure
- -Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
Desirable
- -Punctual and reliable
- -Able to prioritise appropriately
- -Able to deal with occasional exposure to distressing circumstances or emotional events
- -Sense of humour
- -Willing to undertake education / training for both practice and service needs
Qualifications
Essential
- - NMC Registered Nurse
- - Independent Prescriber
- - Qualified to undertake cervical cytology
Desirable
- -Relevant qualification in diabetic care
- -Childhood and travel immunisations
- -Chronic disease management
- - Leg ulcer management and doppler
- - Teaching and assessing
Experience
Essential
- - Practice Nursing in a general practice setting
- - Management and care of diabetic patients
- - Up-to-date in anaphylaxis and CPR
- - Cervical cytology
- - Vaccinations and immunisations - inc childhood and travel
- - Safeguarding procedures
- - Wound care
- - Phlebotomy
Desirable
- -Working with QOF and other primary care quality schemes
- - Ear syringing
- - Wound dressings
Person Specification
Personal qualities and communication skills
Essential
- -Able to build and maintain effective relationships with patients and colleagues
- -Demonstrate motivation, reliability and commitment to team working and the development of others
- -Flexible and responsive to change
- -Tolerant and able to remain calm when under pressure
- -Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
Desirable
- -Punctual and reliable
- -Able to prioritise appropriately
- -Able to deal with occasional exposure to distressing circumstances or emotional events
- -Sense of humour
- -Willing to undertake education / training for both practice and service needs
Qualifications
Essential
- - NMC Registered Nurse
- - Independent Prescriber
- - Qualified to undertake cervical cytology
Desirable
- -Relevant qualification in diabetic care
- -Childhood and travel immunisations
- -Chronic disease management
- - Leg ulcer management and doppler
- - Teaching and assessing
Experience
Essential
- - Practice Nursing in a general practice setting
- - Management and care of diabetic patients
- - Up-to-date in anaphylaxis and CPR
- - Cervical cytology
- - Vaccinations and immunisations - inc childhood and travel
- - Safeguarding procedures
- - Wound care
- - Phlebotomy
Desirable
- -Working with QOF and other primary care quality schemes
- - Ear syringing
- - Wound dressings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bredon Hill Surgery
Address
Main Road
Bredon
South Worcestershire
GL20 7QN
United Kingdom
Employer's website
http://www.bredonsurgery.nhs.uk/welcome,26816.htm (Opens in a new tab)
Employer details
Employer name
Bredon Hill Surgery
Address
Main Road
Bredon
South Worcestershire
GL20 7QN
United Kingdom
Employer's website
http://www.bredonsurgery.nhs.uk/welcome,26816.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Shift Electrician
Blackpool Teaching Hospitals NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 2330241
Job summary
Please note that this role is advertised on behalf of Atlas BFW Management Ltd (Atlas), a wholly-owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust and as such, successful applicant(s) will be on Atlas Terms and Conditions. For further information about Atlas, please visit: www.bfwml.co.uk
The Estates Shift Team is responsible for providing 24-hour on-site emergency cover and a comprehensive electrical and mechanical engineering, and building maintenance service, to the plant and equipment on the Blackpool Victoria Hospital Site. This will involve working with trade groups and contractors' staff to provide a professional, efficient and cost-effective maintenance, repair and installation service, which is responsive to the user's needs and will involve the planning and organising of maintenance activities. Out of normal working hours the Estates Shift Team has sole responsibility for ensuring that all departments essential services are maintained at all times, or an Estates Manager informed. These services include: Electricity, Steam, Heating and Domestic Hot and Cold water, Piped Medical Gas and Vacuum, Air Conditioning and Drainage. The Estates Shift Team also provides a 24-hour emergency response to any incident and carries out duties of all trades, including: Mechanical, Electrical, Plumbing, Joinery and building.
The Estates Shift Team also provides a first line emergency response (out of normal hours) to all Estates functions and emergencies.
Main duties of the job
The post holder will provide an effective and efficient maintenance repair service to a high quality on the full range of building fabric, electrical and mechanical engineering and electro medical services, plant and equipment to the above stated properties within their trade discipline and other disciplines within their capability and will involve maintenance of complex systems and the use of fine instrumentation and equipment. (e.g. Steam raising plant, Boilers, Heating and Domestic Hot Water (DHW) systems, air conditioning systems, building management systems, Low Voltage (LV) systems, switch rooms and emergency generators. Fire, security, medical gas and vacuum systems and all other alarm systems. Medical plant and equipment, lifts, heat exchangers, catering equipment, plant and equipment contained within the mortuary, operating theatres, and other hospital fixed plant and equipment.)
About us
As experts in healthcare facilities and property management, we deliver fully-managed healthcare facilities services and property management solutions to clients throughout Blackpool, Fylde, Wyre and North Lancashire.
Our teams ensure our clients' properties and amenities provide the best environment for their customers, patients, staff and visitors.
As a wholly owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust, we support the Trust's frontline clinical services and assist with the delivery of patient care, through our service provision.
Our profits are used to help grow our business, whilst providing additional employment, training and development opportunities for local people.
Visit: bfwml.co.uk for further information.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,831 to £33,647 a year With enhancements the salary range will be £36180 - £43741
Contract
Permanent
Working pattern
Full-time
Reference number
382-ATL27-26
Job locations
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Job description
Job responsibilities
Responsible for duties as a key member of the Trust Fire Team, to attend the fire incident and the activated fire panel. Assist and liaise with the fire brigade and inform fire chief of any technical information required such as location of services to be isolated and to carry out isolations as required. Silence and reset the fire alarm panel as directed by the fire chief and issue stand down on completion of the incident. Also to assist and liaise with the Senior Nurse on call and other members of the fire team, providing technical information, assist with evacuations and making decisions in unforeseen circumstances (ie. during fire brigade industrial action).
. Responsible for duties as a key member of the Trust Chemical Incident Team, including setting up of the fixed decontamination unit and assist / liaise with the emergency services, medical staff and Trust managers, providing technical information as required.
Carry out special projects for management, as requested, including surveys, developing procedures and plant history records.
Out of normal hours ensure supervisory duties are met, to include, monitoring of contractors, raising defect / new work jobs on CAFM system, previewing jobs and ordering spare parts. Responsible for accessing stores and maintaining stock control out of normal working hours. Writing of reports as required.
Responsible for the maintenance of the hardware for the door access on the PAC system (site wide electronic security locking system) out of normal working hours.
Liaise with Estates management to assist in organising maintenance shutdowns, which may involve major interruption to services.
Inspect and test the Hospital Emergency Standby Electricity Generator sets on a regular basis. Also responsible for attending any mains power failures on site, to ensure continuity of electrical supplies to critical and non-critical units.
Attend any emergency situation that affects the health and safety of any patients, i.e. where patients are trapped in hospital equipment or a clinician requests assistance.
Respond to emergency situations and assist/liaise with the emergency services as requested by the Senior Nurse on site, out of normal hours.
Work in accordance with the requirements of statute, technical guidance and codes of practice and Trust and Departmental Policies and Procedures.
Be conversant with the latest edition of the electrical safety code for Low Voltage (LV) systems for competent persons. BS7671 & HTM06-02
The post holder will be required to work on drainage systems, including the clearing of blockages in drains, Bed Pan Macerators, and other sanitary equipment, which may lead to contact with raw/infected sewage and hazardous chemicals on a regular basis and as such will be expected to take all necessary health and safety measures to prevent danger and avoid injury.
Carry out planned preventative maintenance inspections and commissioning tests in accordance with Trust Procedures and schedules.
Inspect patient personal electrical equipment and advise them on the safety and suitability for use in the hospital out of hours.
Undertake fault finding and testing of complex (LV) installations, critical systems and equipment.
Maintain Steam, condensate, heating and DHW and all associated plant and equipment and dismantle and rebuild when required.
Carry out maintenance and repairs to ventilation plant and equipment, medical gas pipeline services, laundry equipment, catering equipment, steam raising plant and equipment etc.
Have an extensive working knowledge in relation to all site Electrical and Mechanical Engineering and Building services.
Have an extensive working knowledge of domestic portable and non-portable[JC1] Water systems including all maintenance and testing regimes in connection with the Trust Prevention of Legionella Policy.
Carry a pager and telephone / radio (2-way communication) tool to provide response any incident or emergency situation, whilst working on site.
Refer to and understand all Building/Engineering/Technical drawings and specifications. Interpret technical detailed manuals, carryout both routine and non-routine fault diagnosis and carry out repairs, assist in commissioning, problem solving in new technical services and communicate technical knowledge to others.
Please read the attached Job Description & Person Specification, for further information, and before applying.
Job description
Job responsibilities
Responsible for duties as a key member of the Trust Fire Team, to attend the fire incident and the activated fire panel. Assist and liaise with the fire brigade and inform fire chief of any technical information required such as location of services to be isolated and to carry out isolations as required. Silence and reset the fire alarm panel as directed by the fire chief and issue stand down on completion of the incident. Also to assist and liaise with the Senior Nurse on call and other members of the fire team, providing technical information, assist with evacuations and making decisions in unforeseen circumstances (ie. during fire brigade industrial action).
. Responsible for duties as a key member of the Trust Chemical Incident Team, including setting up of the fixed decontamination unit and assist / liaise with the emergency services, medical staff and Trust managers, providing technical information as required.
Carry out special projects for management, as requested, including surveys, developing procedures and plant history records.
Out of normal hours ensure supervisory duties are met, to include, monitoring of contractors, raising defect / new work jobs on CAFM system, previewing jobs and ordering spare parts. Responsible for accessing stores and maintaining stock control out of normal working hours. Writing of reports as required.
Responsible for the maintenance of the hardware for the door access on the PAC system (site wide electronic security locking system) out of normal working hours.
Liaise with Estates management to assist in organising maintenance shutdowns, which may involve major interruption to services.
Inspect and test the Hospital Emergency Standby Electricity Generator sets on a regular basis. Also responsible for attending any mains power failures on site, to ensure continuity of electrical supplies to critical and non-critical units.
Attend any emergency situation that affects the health and safety of any patients, i.e. where patients are trapped in hospital equipment or a clinician requests assistance.
Respond to emergency situations and assist/liaise with the emergency services as requested by the Senior Nurse on site, out of normal hours.
Work in accordance with the requirements of statute, technical guidance and codes of practice and Trust and Departmental Policies and Procedures.
Be conversant with the latest edition of the electrical safety code for Low Voltage (LV) systems for competent persons. BS7671 & HTM06-02
The post holder will be required to work on drainage systems, including the clearing of blockages in drains, Bed Pan Macerators, and other sanitary equipment, which may lead to contact with raw/infected sewage and hazardous chemicals on a regular basis and as such will be expected to take all necessary health and safety measures to prevent danger and avoid injury.
Carry out planned preventative maintenance inspections and commissioning tests in accordance with Trust Procedures and schedules.
Inspect patient personal electrical equipment and advise them on the safety and suitability for use in the hospital out of hours.
Undertake fault finding and testing of complex (LV) installations, critical systems and equipment.
Maintain Steam, condensate, heating and DHW and all associated plant and equipment and dismantle and rebuild when required.
Carry out maintenance and repairs to ventilation plant and equipment, medical gas pipeline services, laundry equipment, catering equipment, steam raising plant and equipment etc.
Have an extensive working knowledge in relation to all site Electrical and Mechanical Engineering and Building services.
Have an extensive working knowledge of domestic portable and non-portable[JC1] Water systems including all maintenance and testing regimes in connection with the Trust Prevention of Legionella Policy.
Carry a pager and telephone / radio (2-way communication) tool to provide response any incident or emergency situation, whilst working on site.
Refer to and understand all Building/Engineering/Technical drawings and specifications. Interpret technical detailed manuals, carryout both routine and non-routine fault diagnosis and carry out repairs, assist in commissioning, problem solving in new technical services and communicate technical knowledge to others.
Please read the attached Job Description & Person Specification, for further information, and before applying.
Person Specification
Qualifications
Essential
- HNC / ONC or equivalent qualification / experience in Electrical Engineering related discipline.
- Qualified in line with 18th Edition
- Qualified to City and Guilds.
Desirable
- Hold a current and clean driving licence
- Knowledge of BMS, UPS, Fire and other systems.
Experience
Essential
- Ability to interpret detailed reports / instructions/ drawings. Capable writing reports, collating data, and presenting statistically analysed information.
Desirable
- Experience and knowledge of NHS Estates function and operational.
Special Knowledge / Skills
Essential
- Able to delegate and prioritise own workload and staff under direct management.
- Has interpersonal and presentation skills.
- Ability to engage with and manage contractors working on site ensuring Health and Safety and Trust policies are adhered to.
- Able to plan at an operational level.
Desirable
- Able to process information to logical order.
- Organisational skills.
- Influencing skills.
Commitment
Essential
- Possesses commitment to work hours required to complete tasks (includes night / weekends as and when required).
- Is punctual, reliable, flexible, and self-motivated.
- Is innovative and able to actively progress improvements to the service and ensure a customer service culture Applicant must be able to deal with other technical queries when covering the on-call officers' role in line with the rota.
- Is able to work both as a leader and in a team.
Desirable
- Be able to demonstrate continued professional development and learning. Is creative and a self-starter.
Training
Essential
- Completed a Structured (i.e city & guilds) training programme in Electrical Engineering discipline with a minimum of 5 years post qualification experience. (Preferably in an NHS / maintenance setting).
- Completed a recognised Apprenticeship in Electrical Engineering.
Integrity
Essential
- Must be honest, trustworthy and capable of keeping work related matters confidential.
General Health
Essential
- Working in confined spaces, cramped conditions, with contaminated equipment and high temperature, hazardous areas.
- Capable of working in maintenance and on construction sites.
- Physically fit, active, and have the ability to pass preemployment medical screening
Person Specification
Qualifications
Essential
- HNC / ONC or equivalent qualification / experience in Electrical Engineering related discipline.
- Qualified in line with 18th Edition
- Qualified to City and Guilds.
Desirable
- Hold a current and clean driving licence
- Knowledge of BMS, UPS, Fire and other systems.
Experience
Essential
- Ability to interpret detailed reports / instructions/ drawings. Capable writing reports, collating data, and presenting statistically analysed information.
Desirable
- Experience and knowledge of NHS Estates function and operational.
Special Knowledge / Skills
Essential
- Able to delegate and prioritise own workload and staff under direct management.
- Has interpersonal and presentation skills.
- Ability to engage with and manage contractors working on site ensuring Health and Safety and Trust policies are adhered to.
- Able to plan at an operational level.
Desirable
- Able to process information to logical order.
- Organisational skills.
- Influencing skills.
Commitment
Essential
- Possesses commitment to work hours required to complete tasks (includes night / weekends as and when required).
- Is punctual, reliable, flexible, and self-motivated.
- Is innovative and able to actively progress improvements to the service and ensure a customer service culture Applicant must be able to deal with other technical queries when covering the on-call officers' role in line with the rota.
- Is able to work both as a leader and in a team.
Desirable
- Be able to demonstrate continued professional development and learning. Is creative and a self-starter.
Training
Essential
- Completed a Structured (i.e city & guilds) training programme in Electrical Engineering discipline with a minimum of 5 years post qualification experience. (Preferably in an NHS / maintenance setting).
- Completed a recognised Apprenticeship in Electrical Engineering.
Integrity
Essential
- Must be honest, trustworthy and capable of keeping work related matters confidential.
General Health
Essential
- Working in confined spaces, cramped conditions, with contaminated equipment and high temperature, hazardous areas.
- Capable of working in maintenance and on construction sites.
- Physically fit, active, and have the ability to pass preemployment medical screening
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
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Occupational Therapy/Physiotherapy Assistant Therapy Practitioner
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 2330239
Job summary
Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.
We have an exciting opportunity for the combined role of Occupational Therapy (OT)/Physiotherapy Assistant Therapy Practitioner (ATP) in our inpatient services for Mental Health for Older People (MHSOP). Applicants who have a specialist skill such as music skills that can be utilised in a therapeutic way are welcomed.
These roles are predominantly aimed at working with older adults with depression, psychosis and frailty however in our other units we also work with service users with dementia. The ability to travel to our sites in Hertford, Radlett, as well as Hemel Hempstead, St Albans, and Stevenage is necessary. We offer excellent on-site support and skill development opportunities within the role. Our core service hours are Monday to Friday, 9-5, no shift or weekend work. Start/finish times can be adjusted slightly after a flexible working discussion.
We are a welcoming and positive team who work hard to achieve good outcomes for our service users therefore experience of team working is required. You will need to have clinical experience of working with people with mental health needs. A passion for helping people to engage in meaningful occupations is essential.
Please email to arrange a chat or visit; [email protected]
Main duties of the job
As an Assistant Therapy Practitioner you would be required to:
Provide both individual and group interventions for service users in a busy ward environment
Provide occupationally based assessments and interventions under the guidance of an occupational therapist and physiotherapist
Evaluate your interventions and report back to the team, adjusting future interventions accordingly
Work collaboratively with the other members of the therapy team and wider MDT
Have the opportunity to work autonomously, use your initiative and creative skills
Develop knowledge and application of the Model of Human Occupation and other specialist assessments
Be responsible for organisation of your own workload, timetable and accurate and timely documentation of clinical notes
Attend and participate in the ATP CPD and support meeting.
Support students, junior members of staff, visitors, volunteers and visiting therapists, such as Music Therapy
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,812 to £32,715 a year per annum, pro rata (Inclusive of 5% HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
367-SS-101586
Job locations
Wren Ward
Kingfisher Court, Kingsley Green, Harper Lane
Radlett
WD7 9HQ
United Kingdom
Job description
Job responsibilities
We provide Occupational Therapy (OT) and Physiotherapy (PT) for those experiencing a range of mental health issues in later life. We provide a range of assessments and support our service users to achieve their goals through graded intervention, psychoeducation and encouragement to re-engage in activities which are meaningful to the service user.
As an Assistant Therapy Practitioner you would be involved in the provision of interventions for service users. This would involve a variety of methods, including providing opportunity to Service Users who may have difficulty engaging in day to day occupation. On a 1:1 or group basis, we will support you to develop the skills to support meaningful interaction and occupation with our Service Users.
Duties and Responsibilities:
- To plan and facilitate occupationally based groups guided by an Occupational Therapist/Physiotherapist.
- To work individually with service users on specific tasks and therapeutic activity guided by an Occupational Therapist/Physiotherapist.
- To carry our specific Therapy assessments as guided by an Occupational Therapist/Physiotherapist.
- To promote a culture of engagement in meaningful occupation within the service in order to enhance quality of life.
- To provide interventions in the manner that is consistent with Trust standards and values.
- To provide feedback to the team regarding observed occupational performance during a session which will contribute to assessment and therapeutic interventions.
- To maintain clinical records using the electronic patient record system.
- To liaise with carers and other professionals as relevant.
- To exercise good personal time management, punctuality and consistent reliable attendance.
- To attend mandatory training.
- To undertake relevant activities to meet training objectives identified with your supervisor.
- To keep a record of your training and development activities.
Clinical Responsibility
- To work effectively as a member of a team in providing therapeutic activities using a person centered and occupationally based approach.
- To provide core Occupational Therapy/Physiotherapy advice, intervention and support given to service users and their carers under guidance of the Occupational Therapist/Physiotherapist.
- To provide timely feedback to the MDT information regarding the service users wellbeing and occupational performance.
- To use technical/creative skills to engage service users in meaningful and appropriate activities to promote independence, recovery and well-being.
- Under guidance of an Occupational Therapist/Physiotherapist, facilitate and deliver planned group-work and individual activities.
- Under the guidance of the Occupational Therapist/Physiotherapist provide ongoing assessment and adjustment of clinical interventions based on the fluctuating needs of the service users.
- Undertake delegated tasks to contribute to the safe and smooth running of the service.
- To ensure that up to date written and electronic records and activity data are maintained in accordance with Professional and Trust standards.
- To contribute to risk assessments with regards to service users and clinical environment.
- To report incidents, safeguarding concerns, complaints and compliments.
- To actively participate in regular supervision and annual appraisal.
- To actively participate in safety huddles and de-brief sessions as appropriate.
- To adhere to the Code of Ethics and Professional Conduct, the Trusts Code of Conduct for Non-qualified Staff and all other relevant policies and procedures.
Leadership and Staff Management Responsibility
- To support in the learning and experience of Occupational Therapy, Physiotherapy and other Multi-disciplinary students on placement within the unit within the remit of the role.
Financial Responsibility
- To manage stock, advising and obtaining resources to carry out the job.
- To be responsible for the safekeeping and use of equipment and materials.
- To follow Service procedures with regards to use of and recording of petty cash use within the unit.
- To be responsible for the completion of own expenses claim.
- To ensure effective and efficient use of resources.
Service Development and Improvement
- To assist in the implementation, evaluation and modification of Team interventions.
- Participate in clinical audit and research activity as necessary to the role.
- To actively promote the Occupational Therapy and Physiotherapy service.
Communications
- To demonstrate effective interpersonal skills, self-awareness, sensitivity and empathy in all communications.
- To form therapeutic relationships with service users which overcome any barriers to gain co-operation and encourage engagement.
- To report effectively to the MDT on service users performance, progress in areas of self-maintenance, productivity and leisure verbally and in writing.
- To adhere at all times to Trust data security policies and procedures.
Analytical and Judgment Skills:
- To respect the individuality, values, cultural and religious diversity of service users and contribute to the provision of a service sensitive to these needs.
- To observe, assess and report Occupational performance using appropriate Model of Human Occupation tools, which may indicate either positive or negative effects of treatment to aid treatment planning.
Planning and Organisational Skills:
- To exercise good personal time management, punctuality and consistent reliable attendance. Include management of own electronic diary.
- To undertake delegated tasks which contribute to the safe and smooth running of the service.
- To demonstrate and role model effective time management when planning and facilitating activities.
- To help develop, plan and deliver therapy programmes with guidance from the Occupational Therapist and Physiotherapist.
Physical Working Conditions and Environment:
- To work within the team base, unit or community setting as appropriate.
- To be compliant with trust Lone worker policies and procedures and maintaining own electronic diary.
- To be fully compliant with appropriate Respect/CPI level for service area.
Information Resources:
- To ensure that up to date written and electronic records are maintained in accordance with Professional and Trust standards.
- To contribute to the recording of statistical activity as appropriate in the setting
- To comply with health and safety requirements as per policy.
Job description
Job responsibilities
We provide Occupational Therapy (OT) and Physiotherapy (PT) for those experiencing a range of mental health issues in later life. We provide a range of assessments and support our service users to achieve their goals through graded intervention, psychoeducation and encouragement to re-engage in activities which are meaningful to the service user.
As an Assistant Therapy Practitioner you would be involved in the provision of interventions for service users. This would involve a variety of methods, including providing opportunity to Service Users who may have difficulty engaging in day to day occupation. On a 1:1 or group basis, we will support you to develop the skills to support meaningful interaction and occupation with our Service Users.
Duties and Responsibilities:
- To plan and facilitate occupationally based groups guided by an Occupational Therapist/Physiotherapist.
- To work individually with service users on specific tasks and therapeutic activity guided by an Occupational Therapist/Physiotherapist.
- To carry our specific Therapy assessments as guided by an Occupational Therapist/Physiotherapist.
- To promote a culture of engagement in meaningful occupation within the service in order to enhance quality of life.
- To provide interventions in the manner that is consistent with Trust standards and values.
- To provide feedback to the team regarding observed occupational performance during a session which will contribute to assessment and therapeutic interventions.
- To maintain clinical records using the electronic patient record system.
- To liaise with carers and other professionals as relevant.
- To exercise good personal time management, punctuality and consistent reliable attendance.
- To attend mandatory training.
- To undertake relevant activities to meet training objectives identified with your supervisor.
- To keep a record of your training and development activities.
Clinical Responsibility
- To work effectively as a member of a team in providing therapeutic activities using a person centered and occupationally based approach.
- To provide core Occupational Therapy/Physiotherapy advice, intervention and support given to service users and their carers under guidance of the Occupational Therapist/Physiotherapist.
- To provide timely feedback to the MDT information regarding the service users wellbeing and occupational performance.
- To use technical/creative skills to engage service users in meaningful and appropriate activities to promote independence, recovery and well-being.
- Under guidance of an Occupational Therapist/Physiotherapist, facilitate and deliver planned group-work and individual activities.
- Under the guidance of the Occupational Therapist/Physiotherapist provide ongoing assessment and adjustment of clinical interventions based on the fluctuating needs of the service users.
- Undertake delegated tasks to contribute to the safe and smooth running of the service.
- To ensure that up to date written and electronic records and activity data are maintained in accordance with Professional and Trust standards.
- To contribute to risk assessments with regards to service users and clinical environment.
- To report incidents, safeguarding concerns, complaints and compliments.
- To actively participate in regular supervision and annual appraisal.
- To actively participate in safety huddles and de-brief sessions as appropriate.
- To adhere to the Code of Ethics and Professional Conduct, the Trusts Code of Conduct for Non-qualified Staff and all other relevant policies and procedures.
Leadership and Staff Management Responsibility
- To support in the learning and experience of Occupational Therapy, Physiotherapy and other Multi-disciplinary students on placement within the unit within the remit of the role.
Financial Responsibility
- To manage stock, advising and obtaining resources to carry out the job.
- To be responsible for the safekeeping and use of equipment and materials.
- To follow Service procedures with regards to use of and recording of petty cash use within the unit.
- To be responsible for the completion of own expenses claim.
- To ensure effective and efficient use of resources.
Service Development and Improvement
- To assist in the implementation, evaluation and modification of Team interventions.
- Participate in clinical audit and research activity as necessary to the role.
- To actively promote the Occupational Therapy and Physiotherapy service.
Communications
- To demonstrate effective interpersonal skills, self-awareness, sensitivity and empathy in all communications.
- To form therapeutic relationships with service users which overcome any barriers to gain co-operation and encourage engagement.
- To report effectively to the MDT on service users performance, progress in areas of self-maintenance, productivity and leisure verbally and in writing.
- To adhere at all times to Trust data security policies and procedures.
Analytical and Judgment Skills:
- To respect the individuality, values, cultural and religious diversity of service users and contribute to the provision of a service sensitive to these needs.
- To observe, assess and report Occupational performance using appropriate Model of Human Occupation tools, which may indicate either positive or negative effects of treatment to aid treatment planning.
Planning and Organisational Skills:
- To exercise good personal time management, punctuality and consistent reliable attendance. Include management of own electronic diary.
- To undertake delegated tasks which contribute to the safe and smooth running of the service.
- To demonstrate and role model effective time management when planning and facilitating activities.
- To help develop, plan and deliver therapy programmes with guidance from the Occupational Therapist and Physiotherapist.
Physical Working Conditions and Environment:
- To work within the team base, unit or community setting as appropriate.
- To be compliant with trust Lone worker policies and procedures and maintaining own electronic diary.
- To be fully compliant with appropriate Respect/CPI level for service area.
Information Resources:
- To ensure that up to date written and electronic records are maintained in accordance with Professional and Trust standards.
- To contribute to the recording of statistical activity as appropriate in the setting
- To comply with health and safety requirements as per policy.
Person Specification
QUALIFICATIONS EDUCATION TRAINING
Essential
- Knowledge of Occupational Therapy and Physiotherapy role within setting
- Intermediate knowledge of Microsoft Office and associated packages
- A Levels and/or Health and Social Care NVQ level 3 or equivalent
Desirable
- Degree in relevant subject
PREVIOUS EXPERIENCE
Essential
- Experience of working with people with learning disabilities and/or mental health problems
- Experience of leading groups and 1:1 interventions
- Ability to work autonomously
Desirable
- Experience of working in a OT/PT related setting
- Experience of service user and carer involvement in the development of services
- Knowledge of Recovery principles
- Functional Assessment Training
SKILLS KNOWLEDGE and ABILITY 1. COMMUNICATION SKILLS
Essential
- Ability to provide and receive sensitive information regarding services users care and social situation
- Strong communication skills written and verbal
- Knowledge of and ability to use a range of communication skills to overcome barriers to engagement
- Ability to work effectively in a team
- Knowledge of appropriate professional relationships and boundaries
- Ability to teach practical skills
Desirable
- Presentation Skills
- Second language (other than English)
2. ANALYTICAL SKILLS
Essential
- Good problem solving and clinical judgement skills
- Ability to understand and respond and adjust appropriately to the changing needs of service users
- Good Observational skills
Desirable
- Knowledge and experience of using the Model of Human Occupation Assessment tools
3. PHYSICAL SKILLS
Essential
- Ability to use a range of IT equipment relevant to the role.
- Ability to engage in a range of physical activities
- Car Driver(unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
4. PHYSICAL EFFORT
Essential
- Appropriate level of fitness to undertake all tasks within the role including RESPECT techniques unless you have a disability defined by the Equality Act
- Appropriate level of fitness to undertake moving and handling tasks required for the role
- Car Driver - ability to drive for extended periods of time (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
5. MENTAL EFFORT
Essential
- Ability to concentrate, respond appropriately to interruptions and meet deadlines
6. EMOTIONAL EFFORT
Essential
- Regular requirement to deal with distressing or emotionally charged situations.
- Good personal self-awareness
ADDITIONAL INFORMATION
Essential
- Demonstrate an understanding of the value of activity to personal wellbeing
- Values Motivational Personal Qualities Diversity o Welcoming o Kind o Positive o Respectful o Professional
Person Specification
QUALIFICATIONS EDUCATION TRAINING
Essential
- Knowledge of Occupational Therapy and Physiotherapy role within setting
- Intermediate knowledge of Microsoft Office and associated packages
- A Levels and/or Health and Social Care NVQ level 3 or equivalent
Desirable
- Degree in relevant subject
PREVIOUS EXPERIENCE
Essential
- Experience of working with people with learning disabilities and/or mental health problems
- Experience of leading groups and 1:1 interventions
- Ability to work autonomously
Desirable
- Experience of working in a OT/PT related setting
- Experience of service user and carer involvement in the development of services
- Knowledge of Recovery principles
- Functional Assessment Training
SKILLS KNOWLEDGE and ABILITY 1. COMMUNICATION SKILLS
Essential
- Ability to provide and receive sensitive information regarding services users care and social situation
- Strong communication skills written and verbal
- Knowledge of and ability to use a range of communication skills to overcome barriers to engagement
- Ability to work effectively in a team
- Knowledge of appropriate professional relationships and boundaries
- Ability to teach practical skills
Desirable
- Presentation Skills
- Second language (other than English)
2. ANALYTICAL SKILLS
Essential
- Good problem solving and clinical judgement skills
- Ability to understand and respond and adjust appropriately to the changing needs of service users
- Good Observational skills
Desirable
- Knowledge and experience of using the Model of Human Occupation Assessment tools
3. PHYSICAL SKILLS
Essential
- Ability to use a range of IT equipment relevant to the role.
- Ability to engage in a range of physical activities
- Car Driver(unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
4. PHYSICAL EFFORT
Essential
- Appropriate level of fitness to undertake all tasks within the role including RESPECT techniques unless you have a disability defined by the Equality Act
- Appropriate level of fitness to undertake moving and handling tasks required for the role
- Car Driver - ability to drive for extended periods of time (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
5. MENTAL EFFORT
Essential
- Ability to concentrate, respond appropriately to interruptions and meet deadlines
6. EMOTIONAL EFFORT
Essential
- Regular requirement to deal with distressing or emotionally charged situations.
- Good personal self-awareness
ADDITIONAL INFORMATION
Essential
- Demonstrate an understanding of the value of activity to personal wellbeing
- Values Motivational Personal Qualities Diversity o Welcoming o Kind o Positive o Respectful o Professional
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Wren Ward
Kingfisher Court, Kingsley Green, Harper Lane
Radlett
WD7 9HQ
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Wren Ward
Kingfisher Court, Kingsley Green, Harper Lane
Radlett
WD7 9HQ
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Qualified Psychological Wellbeing Practitioner
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 2330235
Job summary
About You
Are you a qualified PWP looking for a new challenge? Are you ready to demonstrate your passion, enthusiasm and clinical expertise and join a service who supports and invests in you?
Would you like to work with HPFT to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please read on...
Mid Essex Talking Therapies are hiring for QUALIFIED PWPs to join our team!
Please note, this vacancy may close early once the required number of applications have been received
Please note that HPFT is contracted to provide the Mid Essex Talking Therapies service until 31 March 2027, after which a different provider will assume responsibility for delivering the service. This advertised job role is a permanent position and the role itself is expected to continue beyond this date. Any transfer of staff to the incoming provider would be subject to the applicable TUPE regulations and formal consultation processes.
Main duties of the job
Should I Apply?
If you feel you meet the following criteria then we would like to hear from you:
- A qualified Psychological Wellbeing Practitioner
- Registered with the BABCP/BPS (or can provide evidence of application)
- Significant experience of working with people with mental health difficulties in a healthcare setting
- A commitment to equal opportunities
- Ability and access to an independent means of transport for business use
Where Will I Be Based?
You will be based in Braintree, Essex and will be part of an experienced and supportive team. This post is a hybrid-working role and there would be an expectation for the post holder to attend the office at least 2 days a week.
We are hoping to recruit a diverse cohort with a wide range of backgrounds and experiences.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
367-ACMS-101472-A
Job locations
Tekhnicon House, Springwood Drive, Braintree, CM7 2YN
Springwood Drive
Braintree
CM7 2YN
United Kingdom
Job description
Job responsibilities
Mid Essex Talking Therapies are a dynamic and innovative team. We actively encourage people to specialise in projects, alongside their core work. If you are looking for an exciting new job, then we are the people to come to.
At present the service uses telephone and video conferencing, as well as online methods of communication, to support patients to access and engage with treatment. There would be an expectation for the post holder to attend the office at least 2 days a week which is essential as we pride ourselves on having a strong, cohesive team, and we would expect the successful postholder to be integrated fully with our other PWPs.
PWPs work alongside High intensity therapists to support a variety of step 3 groups. The PWPs also promote the service with stress workshops, mental health training, and attending conferences and GP days. If successful you will also be working with other professionals to offer a service to people with various long term conditions.
A full internal CPD programme is on offer to all our staff, which runs throughout the year. See job description and person specification for details.
For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.
Job description
Job responsibilities
Mid Essex Talking Therapies are a dynamic and innovative team. We actively encourage people to specialise in projects, alongside their core work. If you are looking for an exciting new job, then we are the people to come to.
At present the service uses telephone and video conferencing, as well as online methods of communication, to support patients to access and engage with treatment. There would be an expectation for the post holder to attend the office at least 2 days a week which is essential as we pride ourselves on having a strong, cohesive team, and we would expect the successful postholder to be integrated fully with our other PWPs.
PWPs work alongside High intensity therapists to support a variety of step 3 groups. The PWPs also promote the service with stress workshops, mental health training, and attending conferences and GP days. If successful you will also be working with other professionals to offer a service to people with various long term conditions.
A full internal CPD programme is on offer to all our staff, which runs throughout the year. See job description and person specification for details.
For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Talking Therapies (previously IAPT) Graduate OR Post Graduate Certificate in Low Intensity Cognitive Behavioural Interventions
- PWP registration with BABCP or BPS OR must be eligible and willing to apply
PREVIOUS EXPERIENCE
Essential
- Evidence of working with people who have experienced a mental health problem
- Ability to meet agreed/specified service targets
- Experience of working in Primary Care Services
- Worked in a service where agreed targets in place demonstrating clinical outcomes
- Ability to manage own caseload and time
- Demonstrates high standards of written communication
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
Desirable
- Experience of representing psychology within the context of multi-disciplinary care
- Knowledge of medication used in anxiety and depression and other common mental health problems
COMMUNICATION SKILLS
Essential
- Advanced communication skills
- Ability to work within a team and foster good working relationships
- Excellent interpersonal communication skills, including telephone skills
- Computer literate
ANALYTICAL SKILLS
Essential
- Ability to use clinical supervision and personal development positively and effectively
- Ability to evaluate and put in place the effect of training
- Ability to assess common mental health problems
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
DIVERSITY
Essential
- Regard for others and respect for individual rights of autonomy and confidentiality
PHYSICAL SKILLS/EFFORT
Essential
- Car driver with ability and willingness to travel to locations throughout the organisation (unless you have a disability as defined by the Equality Act 2010)
- Computer skills for entering clinical notes on electronic patient record
- Requirement to carry laptop/files between office base and remote working in line with all relevant HPFT policies
MENTAL/EMOTIONAL EFFORT
Essential
- Ability to work under pressure
- Ability to concentrate on clinical work and deliver therapy for most of the working day
- Ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision
- Ability to deal with patients with common mental health problems
- Ability to develop good therapeutic relationships with clients, patients and carers
GENERAL
Essential
- High level of enthusiasm and motivation.
- Welcoming / Kind / Positive / Respectful /Professional
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Talking Therapies (previously IAPT) Graduate OR Post Graduate Certificate in Low Intensity Cognitive Behavioural Interventions
- PWP registration with BABCP or BPS OR must be eligible and willing to apply
PREVIOUS EXPERIENCE
Essential
- Evidence of working with people who have experienced a mental health problem
- Ability to meet agreed/specified service targets
- Experience of working in Primary Care Services
- Worked in a service where agreed targets in place demonstrating clinical outcomes
- Ability to manage own caseload and time
- Demonstrates high standards of written communication
- Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
Desirable
- Experience of representing psychology within the context of multi-disciplinary care
- Knowledge of medication used in anxiety and depression and other common mental health problems
COMMUNICATION SKILLS
Essential
- Advanced communication skills
- Ability to work within a team and foster good working relationships
- Excellent interpersonal communication skills, including telephone skills
- Computer literate
ANALYTICAL SKILLS
Essential
- Ability to use clinical supervision and personal development positively and effectively
- Ability to evaluate and put in place the effect of training
- Ability to assess common mental health problems
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
DIVERSITY
Essential
- Regard for others and respect for individual rights of autonomy and confidentiality
PHYSICAL SKILLS/EFFORT
Essential
- Car driver with ability and willingness to travel to locations throughout the organisation (unless you have a disability as defined by the Equality Act 2010)
- Computer skills for entering clinical notes on electronic patient record
- Requirement to carry laptop/files between office base and remote working in line with all relevant HPFT policies
MENTAL/EMOTIONAL EFFORT
Essential
- Ability to work under pressure
- Ability to concentrate on clinical work and deliver therapy for most of the working day
- Ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision
- Ability to deal with patients with common mental health problems
- Ability to develop good therapeutic relationships with clients, patients and carers
GENERAL
Essential
- High level of enthusiasm and motivation.
- Welcoming / Kind / Positive / Respectful /Professional
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Tekhnicon House, Springwood Drive, Braintree, CM7 2YN
Springwood Drive
Braintree
CM7 2YN
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Tekhnicon House, Springwood Drive, Braintree, CM7 2YN
Springwood Drive
Braintree
CM7 2YN
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
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Patient Pathway Coordinator (FTC)
Homerton Healthcare NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 2330224
Job summary
We are looking to recruit aPatient Pathway Coordinator to join our Patient Administration Team, supporting the delivery of safe, timely, and efficient elective care pathways.
The Patient Pathway Coordinator is responsible for managing and tracking patient pathways to ensure timely progression through care in line with Referral to Treatment (RTT) standards and national targets. The role supports the delivery of a safe, efficient, and patient-focused service across specialties.
You will work closely with Service Managers, Clinical Teams, and Operational Managers to support the effective management of patient pathways and ensure patients are treated within national waiting time standards. The role requires flexibility, strong organisational skills, and the ability to work efficiently within a fast-paced, high-volume environment, contributing to the delivery of a responsive and patient-focused service.
**Please note that this vacancy may close earlier than the advertised closing date due to the high volume of applications received.**
*** THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP. Please ensure you have an unrestricted right to work in the UK and do not require visa sponsorship, now or in the future, before submitting an application. ***
Main duties of the job
Key requirements include:
- Strong working knowledge of RTT rules, admitted pathways, and Patient Tracking Lists (PTL)
- Experience of bookings admitted and NON Admitted
- Experience of systems, ERS , Cerner , PTL Validation Tool
- Ability to prioritise and manage workload effectively, including inboxes and competing tasks
- Excellent communication skills, with the confidence to liaise with clinicians and services
- A proactive approach to identifying and resolving pathway risks and potential breaches
This role is ideal for someone who is highly organised, patient-focused, and committed to supporting high-quality patient care through effective pathway management.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year pro rata p.a. inc.
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
293-CSEP-0692-C
Job locations
Orsman Road
6 Orsman Road
Haggerston, London
N1 5QJ
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education/ Qualifications
Essential
- A Level or equivalent
- NVQ level 3 or equivalent experience
Skills/Abilities
Essential
- Able to work as part of a team
- Able to confidently deal with the public and manage a range of patient calls
- Able to organise own workload & Able to work under pressure and in stressful situations
- Excellent verbal communication skills and telephone manner & Good written communication skills
- Computer literate with good keyboard skills
Desirable
- Willingness to continue personal development and training
Experience
Essential
- Experience of working with the public
- Experience of data collection and data entry
- Experience of working in administration/customer service
- Experience of working as part of a team
- Experience of improving performance
- Experience of supervising others
Desirable
- Experience of using hospital administration electronic patient record systems
- Experience of Microsoft Packages (Excel
- Experience of working in a contact center
- Knowledge of eRS system
Knowledge
Essential
- Knowledge/understanding of patient confidentiality
- Knowledge/understanding of the need for accurate data
Desirable
- Awareness of good customer care standards
Other Requirements
Essential
- Work flexibly as required
- Awareness of Equal Opportunities
- Committed to delivering patient-centred services
- Caring attitude
- Highly motivated
- Commitment to staff rotation
- Demonstrate an understanding of Trust values
Person Specification Education/ Qualifications Essential A Level or equivalent NVQ level 3 or equivalent experience Skills/Abilities Essential Able to work as part of a team Able to confidently deal with the public and manage a range of patient calls Able to organise own workload & Able to work under pressure and in stressful situations Excellent verbal communication skills and telephone manner & Good written communication skills Computer literate with good keyboard skills Desirable Willingness to continue personal development and training Experience Essential Experience of working with the public Experience of data collection and data entry Experience of working in administration/customer service Experience of working as part of a team Experience of improving performance Experience of supervising others Desirable Experience of using hospital administration electronic patient record systems Experience of Microsoft Packages (Excel Experience of working in a contact center Knowledge of eRS system Knowledge Essential Knowledge/understanding of patient confidentiality Knowledge/understanding of the need for accurate data Desirable Awareness of good customer care standards Other Requirements Essential Work flexibly as required Awareness of Equal Opportunities Committed to delivering patient-centred services Caring attitude Highly motivated Commitment to staff rotation Demonstrate an understanding of Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Orsman Road
6 Orsman Road
Haggerston, London
N1 5QJ
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Orsman Road
6 Orsman Road
Haggerston, London
N1 5QJ
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Apply Now
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Healthcare Support Worker, Higher Level or Senior
Croydon Health Services NHS Trust View all jobs
Posted 25 day(s) ago
Reference: 2330218
Job summary
This is an exciting opportunity to join the Sexual Health and HIV team.
The Healthcare Support Worker (HSW) will offer nursing, phlebotomy, administrative and general clinical assistance to the Sexual Health and HIV team.
The HSW will liaise closely with and report directly to the Lead Nurses for Sexual Health. The HSW will work under the direct supervision of a first level registered nurse and within guidelines and protocols.
Please Note:
We are currently unable to provide visa sponsorship for this role.Applicants who already hold a visa that allows them to work in the UK are welcome to apply. However, the Trust will not be able to offer sponsorship once that visa expires. For induction, training and operational reasons, applicants must also have at least 12 months remaining on their visa at the start of employment.
Main duties of the job
Summary of main duties and responsibilities
- Knowledge of HIV and Sexual Health: To have an appropriate knowledge of HIV and Sexual Health, and the treatment and management of these conditions. To promote a sensitive and caring approach to patient, visitors and colleagues. Refer on to senior nursing/medical team any significant clinical issues/unwell patients.
- To be a part of the HIV and Sexual Health Care Team, providing high quality holistic care to clients accessing HIV, Sexual Health, Contraceptive and Reproductive Healthcare Services.
- To provide clinical and clerical support within the HIV and Sexual Health team.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum, pro rata, incl HCAS Outer
Contract
Permanent
Working pattern
Full-time
Reference number
199-8249217-RB-HM
Job locations
Croydon Sexual Health Centre
530 London Road
Thornton Heath
CR7 7YE
United Kingdom
Job description
Job responsibilities
All interested candidate can find further details within the attached job description and person specification. If any further information is required please contact the Head of Nursing for Sexual Health & HIV
Job description Job responsibilities All interested candidate can find further details within the attached job description and person specification. If any further information is required please contact the Head of Nursing for Sexual Health & HIV
Person Specification
Communication
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
- Able to follow instructions and complete assigned tasks.
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
- Understands importance of maintaining confidentiality
Skills and Abilities
Essential
- Able to summon help in an emergency
- Able to report risk issues to manager
- Ability to carry out administrative and clerical duties appropriate to the work area
- Able to pass on ideas to manager on improvement of services
- Able to maintain resources efficiently and effectively
- Able to report problems as they arise and solve them where possible
- Knowledge and understanding of the importance of equal opportunities
- Demonstrates understanding of importance of maintaining privacy and dignity and confidentiality
- Able to alert trained staff of change in patient's condition
- Demonstrates attention to detail, in preparation to carry out tasks
- Demonstrates compassion for patients
- Able to assist with essential care for patients as directed
- Able to record routine observations after training
- Able to use designated medical devices after training
- Able to carry out clinical procedures as required
- Able to use a computer/ learn how to use a computer to record information
- Able to input and retrieve data/information safely and correctly
Desirable
- Understands the importance of health promotion
Experience
Essential
- Experience in carrying out assigned duties/assisting qualified staff after training
- Working in a Health Care or related setting
- Working in a team
- Good standard of written and spoken English
- Phlebotomy experience
Knowledge and Qualifications
Essential
- Working towards/completed care certificate
- Vocational Level 2 in health or equivalent relevant experience
- Be willing to undertake level 2 functional skills
Desirable
- Basic awareness of current Sexual Health & HIV issues
Personal and People Development
Essential
- Willing to produce a personal development plan with manager
- Willing to develop self & undertake in-house study
Desirable
- Demonstrates understanding of own role within the team as per JD
Person Specification Communication Essential Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Able to follow instructions and complete assigned tasks. Able to deal with the public in person and on the phone Able to support and reassure patients/carers in distress Understands importance of maintaining confidentiality Skills and Abilities Essential Able to summon help in an emergency Able to report risk issues to manager Ability to carry out administrative and clerical duties appropriate to the work area Able to pass on ideas to manager on improvement of services Able to maintain resources efficiently and effectively Able to report problems as they arise and solve them where possible Knowledge and understanding of the importance of equal opportunities Demonstrates understanding of importance of maintaining privacy and dignity and confidentiality Able to alert trained staff of change in patient's condition Demonstrates attention to detail, in preparation to carry out tasks Demonstrates compassion for patients Able to assist with essential care for patients as directed Able to record routine observations after training Able to use designated medical devices after training Able to carry out clinical procedures as required Able to use a computer/ learn how to use a computer to record information Able to input and retrieve data/information safely and correctly Desirable Understands the importance of health promotion Experience Essential Experience in carrying out assigned duties/assisting qualified staff after training Working in a Health Care or related setting Working in a team Good standard of written and spoken English Phlebotomy experience Knowledge and Qualifications Essential Working towards/completed care certificate Vocational Level 2 in health or equivalent relevant experience Be willing to undertake level 2 functional skills Desirable Basic awareness of current Sexual Health & HIV issues Personal and People Development Essential Willing to produce a personal development plan with manager Willing to develop self & undertake in-house study Desirable Demonstrates understanding of own role within the team as per JD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon Sexual Health Centre
530 London Road
Thornton Heath
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon Sexual Health Centre
530 London Road
Thornton Heath
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Apply Now
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Posted 25 day(s) ago
Reference: 2330214
Job summary
We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaining patient services within the Practice. Also, to manage the reception team in their day to day duties
The position would be working 30 hours a week to include working on a Friday.
The person we are looking for needs to be flexible, accurate, a problem solver, organised, proactive and supportive and be able to work autonomously or within a team and preferably have leadership experience. A good knowledge of TPP SystmOne would be advantageous.
This position would suit someone already working in a similar role or possibly an individual with solid experience in an administrative/receptionist role in Primary Care who wishes to take their first step towards Practice Management.
For more information on what the role involves, please see the Job description.
The closing date for applications is Thursday 24th September 2026
Main duties of the job
The purpose of the role is to:
Provide and coordinate an efficient and confidential administrative support service to the Practice Manager.
To Lead in supporting patients by helping people to manage their needs through answering queries and ensuring that people have good quality written or verbal information to help them make choices about their care.
The individual will need to be a highly motivated and strong team worker who is able to work with initiative and minimal supervision with the ability to produce work to a high standard within tight deadlines.
The role will entail leading on specific projects as well as overseeing our reception team in a supervisory and supportive way, working closely with the Practice Manager to achieve key objectives.
About us
The Village Surgery is based in Talbot Village. It looks after around 8kK patients, including a large student population.
We are a small, friendly, supportive team.
We are proud to be part of North Bournemouth Primary Care Network.
We have car parking on site.
Our clinical system is TPP SystmOne
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£14.20 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3782-VS-JL-2026
Job locations
Gillet Road
Talbot Village
Poole
Dorset
BH12 5BF
United Kingdom
Job description
Job responsibilities
Overview of position
To Support patients in ensuring they can access appropriate services. To manage the day-to-day activities of the reception area and team; being the first point of contact for any problems, absences. To provide support and assistance to the GPs and Nurses.
Patient Duties
Ensuring there is a point of contact in reception who can discuss any concerns patients may have and deal with the concerns if possible. Refer to the Deputy Practice Manager, if it cant be dealt with at the time, ensuring the patient is fully aware of his/her rights regarding the complaints process and their right to appeal/escalate any decision.
In the absence of our Carers lead, proactively identifying carers and work with them to support their personalised care requirements, ensuring they can access appropriate services
Help people to manage their needs, answering their queries and supporting them to make appointments.
Support the Reception team provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
Maintaining the areas of social media, ensuring up to date information for patient services and support is always aligned with national and local campaigns.
Management Duties
Compile and communicate reception staff rota.
Management and oversight of SystmConnect.
Monitor/manage holiday entitlement and commitment and ensure adequate cover is available at all times (including during periods of unexpected absence).
Responsible for the training and development of all reception staff.
Responsible for the recruitment of new reception staff alongside the management team; including, selection and interviewing.
Arrange/minute regular reception staff meetings
Point of contact for the GP Partners and Management team for all Reception issues.
Manage and resolve issues or problems within the reception team.
Effectively communicate any information or changes to the receptionist as required
Attend HODs meetings and communicate outcomes agreed at the meeting
Attend the PCN Reception Meetings, this is to share ideas across all 4 practices.
Ensure Reception have written protocols to assist them to carry out their duties
Be aware of all external services and ensuring that staff are signposting patients correctly
Responsible for validating and authorising reception staff overtime on TeamNet.
Supporting the Reception team in their duties where required and being able to carry out any receptionist duty in the event of sickness (see Reception job description).
Additional Duties
- Undertake fire warden duties on a rota basis or when necessary.
- Undertake any other reasonable request from GPs Partners or Practice Manager.
- As requested, and where within the scope and capability of the post holder, to cover absenteeism and assist with general day-to-day duties across the practice as appropriate and when required.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the quality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is no-judgemental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
Job description Job responsibilities Overview of positionTo Support patients in ensuring they can access appropriate services. To manage the day-to-day activities of the reception area and team; being the first point of contact for any problems, absences. To provide support and assistance to the GPs and Nurses.Patient DutiesEnsuring there is a point of contact in reception who can discuss any concerns patients may have and deal with the concerns if possible. Refer to the Deputy Practice Manager, if it cant be dealt with at the time, ensuring the patient is fully aware of his/her rights regarding the complaints process and their right to appeal/escalate any decision.In the absence of our Carers lead, proactively identifying carers and work with them to support their personalised care requirements, ensuring they can access appropriate services Help people to manage their needs, answering their queries and supporting them to make appointments. Support the Reception team provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. Maintaining the areas of social media, ensuring up to date information for patient services and support is always aligned with national and local campaigns.Management DutiesCompile and communicate reception staff rota.Management and oversight of SystmConnect.Monitor/manage holiday entitlement and commitment and ensure adequate cover is available at all times (including during periods of unexpected absence).Responsible for the training and development of all reception staff.Responsible for the recruitment of new reception staff alongside the management team; including, selection and interviewing.Arrange/minute regular reception staff meetingsPoint of contact for the GP Partners and Management team for all Reception issues.Manage and resolve issues or problems within the reception team.Effectively communicate any information or changes to the receptionist as requiredAttend HODs meetings and communicate outcomes agreed at the meetingAttend the PCN Reception Meetings, this is to share ideas across all 4 practices.Ensure Reception have written protocols to assist them to carry out their dutiesBe aware of all external services and ensuring that staff are signposting patients correctlyResponsible for validating and authorising reception staff overtime on TeamNet.Supporting the Reception team in their duties where required and being able to carry out any receptionist duty in the event of sickness (see Reception job description).Additional Duties Undertake fire warden duties on a rota basis or when necessary. Undertake any other reasonable request from GPs Partners or Practice Manager. As requested, and where within the scope and capability of the post holder, to cover absenteeism and assist with general day-to-day duties across the practice as appropriate and when required. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.Equality and Diversity:The post-holder will support the quality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is no-judgemental and respects their circumstances, feelings, priorities and rights.Personal/Professional Development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.Communication:The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly.Contribution to the Implementation of Services:The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Person Specification
Personal Qualities
Essential
- Highly motivated and able to work without supervision. Able to organise and prioritise own and others workloads to changing and often tight deadlines
- Flexible and approachable team worker
- Able to maintain confidentiality and build trust
- Professional, calm and efficient manner
- Able to solve problems
- Commitment to ongoing professional development
- Good communicator (verbal and written) at all levels within the business
Experience
Essential
- Experience of administration in an office environment and liaising with management.
- Experience in dealing with external organisations and members of the public in a polite and confidential manner
- Experience of supervising staff.
- Significant administrative experience including initiating and maintaining office systems
Desirable
- Experience of using NHS software.
- NHS or recent practice experience
Skills/Knowledge
Essential
- Ability to understand and learn new software and administrative procedures
- Intermediate knowledge of IT systems and software including Microsoft Office.
Person Specification Personal Qualities Essential Highly motivated and able to work without supervision. Able to organise and prioritise own and others workloads to changing and often tight deadlines Flexible and approachable team worker Able to maintain confidentiality and build trust Professional, calm and efficient manner Able to solve problems Commitment to ongoing professional development Good communicator (verbal and written) at all levels within the business Experience Essential Experience of administration in an office environment and liaising with management. Experience in dealing with external organisations and members of the public in a polite and confidential manner Experience of supervising staff. Significant administrative experience including initiating and maintaining office systems Desirable Experience of using NHS software. NHS or recent practice experience Skills/Knowledge Essential Ability to understand and learn new software and administrative procedures Intermediate knowledge of IT systems and software including Microsoft Office.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Village Surgery
Address
Gillet Road
Talbot Village
Poole
Dorset
BH12 5BF
United Kingdom
Employer's website
https://www.villagesurgery.com/ (Opens in a new tab)
Employer details
Employer name
Village Surgery
Address
Gillet Road
Talbot Village
Poole
Dorset
BH12 5BF
United Kingdom
Employer's website
https://www.villagesurgery.com/ (Opens in a new tab)
Apply Now
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Renal Medical Secretary
University Hospitals of Derby and Burton NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 2330212
Job summary
An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.
Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.
You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.
Main duties of the job
- You will act as the main point of contact for patients and medical staff
- All queries are answered with skill and sensitivity and in a courteous and professional manner
- Typing and dispatch of clinical correspondence within agreed timescales and quality standards
- Ensure urgent test results/correspondence is brought to the immediate attention of the team
- Providing secretarial support/cover for colleagues during absence
- Efficient management of the Consultants diary.
- Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline.
Closing date of applications: 16 September 2026
Interview date: 29 September 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
320-MED-1971-A
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Knowledge & Experience
Essential
- Demonstrate experience of working in a secretary role
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Experience of using IT systems
Desirable
- Understanding of the Trust's Patient Access Policy and its contents
Communication
Essential
- Good communication skills; written and verbal
- Able to deal with patients/public via different mediums
- Able to escalate any problems to senior manager
Skills
Essential
- Ability to work independently and as part of a team
- Able to prioritise work & plan and organise workload
Person Specification
Knowledge & Experience
Essential
- Demonstrate experience of working in a secretary role
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Experience of using IT systems
Desirable
- Understanding of the Trust's Patient Access Policy and its contents
Communication
Essential
- Good communication skills; written and verbal
- Able to deal with patients/public via different mediums
- Able to escalate any problems to senior manager
Skills
Essential
- Ability to work independently and as part of a team
- Able to prioritise work & plan and organise workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
Your application has been submitted.
Administrator
Kent and Medway Mental Health NHS Trust View all jobs
Posted 25 day(s) ago
Reference: 2330211
Job summary
Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP)
Calling all organised and motivated individuals!
The Early Intervention in Psychosis Service has an exciting opportunity for a dynamic Administrator to join their friendly service which is office based at Eastern Coastal Area Offices.
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.
Who You Are:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organised with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, work well as part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, deal with challenging situations and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
Main duties of the job
- Supporting the team to action work requests via the Early Intervention Team and At Risk Mental State Service (ARMS) generic inbox, including the processing of referrals on the patient administration system (RiO) Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports.
- Using the patient record system RIO (training provided).
- Taking and screening phone calls and managing the mailboxes.
- Ordering of stationery and other items as required via our SBS system (training provided).
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
380-EK476
Job locations
Eastern and Coastal Area Office
Littlebourne Road
Canterbury
CT1 1AZ
United Kingdom
Job description
Job responsibilities
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.
What You'll Do:
- Be the friendly voice answering phones and responding to enquiries.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks.
- Support the Early Intervention Service and the At Risk Mental State Service with Administrative duties when capacity allows.
Please refer to the attached job description for the full details on the responsibilities and person specification
Job description
Job responsibilities
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.
What You'll Do:
- Be the friendly voice answering phones and responding to enquiries.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks.
- Support the Early Intervention Service and the At Risk Mental State Service with Administrative duties when capacity allows.
Please refer to the attached job description for the full details on the responsibilities and person specification
Person Specification
Knowledge and Skills
Essential
- Occasional indirect exposure to distressing or emotional circumstances
- Strong IT skills; Microsoft Outlook, Microsoft Excel, Word
- Confident in answering the telephone and taking accurate telephone messages
- Excellent communication skills, both written and verbal
- Confident in booking and managing diaries
Experience
Essential
- Two year's experience of working in an Administrative/office
- Experience in taking meeting minutes independently
Desirable
- NHS experience
Person Specification
Knowledge and Skills
Essential
- Occasional indirect exposure to distressing or emotional circumstances
- Strong IT skills; Microsoft Outlook, Microsoft Excel, Word
- Confident in answering the telephone and taking accurate telephone messages
- Excellent communication skills, both written and verbal
- Confident in booking and managing diaries
Experience
Essential
- Two year's experience of working in an Administrative/office
- Experience in taking meeting minutes independently
Desirable
- NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Eastern and Coastal Area Office
Littlebourne Road
Canterbury
CT1 1AZ
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Eastern and Coastal Area Office
Littlebourne Road
Canterbury
CT1 1AZ
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Lead Pharmacist for Paediatrics with Antimicrobial Stewardship
North Cheshire and Mersey NHS Foundation Trust (WHH) View all jobs
Posted 25 day(s) ago
Reference: 2330183
Job summary
An exciting opportunity has arisen for an enthusiastic, innovative and highly motivated pharmacist to join our Pharmacy Team asLead Pharmacist for Paediatrics with Antimicrobial Stewardship.
This newly created Band 8a post offers a unique opportunity to work across two important specialist areas of practice. The successful candidate will provide leadership for the Trust's paediatric pharmacy service, delivering expert clinical input, medicines optimisation, governance, education and service development for children and young people. They will work closely with paediatric medical, nursing and multidisciplinary teams to ensure the delivery of safe, effective and patient-centred pharmaceutical care.
In addition, the post holder will play a key role in supporting the Trust's antimicrobial stewardship (AMS) programme. Working alongside the Trust's established Lead Antimicrobial Stewardship Pharmacist, the successful candidate will support the delivery of the Trust's AMS agenda across the organisation, with a particular interest in paediatric antimicrobial stewardship.
Main duties of the job
The main duties of the role include:
- Provide specialist clinical pharmacy leadership for paediatric services across the Trust, ensuring the safe, effective and evidence-based use of medicines for children and young people.
- Work collaboratively with paediatric consultants, medical staff, nurses and allied health professionals to optimise medicines management and improve patient outcomes.
- Lead the development, implementation and review of clinical guidelines, policies and pathways relating to paediatric medicines and AMS use.
- Contribute to medicines safety, audit and quality improvement initiatives within paediatric and AMS services.
- Provide education and training on paediatric medicines and antimicrobials to pharmacy, medical and nursing colleagues.
- Support service development projects that enhance the quality, safety and effectiveness of paediatric pharmacy services.
- Work alongside the Trust's Lead Antimicrobial Stewardship Pharmacist to support delivery of the Trust's antimicrobial stewardship strategy.
- Support antimicrobial stewardship ward rounds and review antimicrobial prescribing to promote the safe, effective and appropriate use of antimicrobials across the Trust.
- Provide specialist advice on antimicrobial therapy, antimicrobial stewardship and medicines optimisation to healthcare professionals.
- Work collaboratively with microbiology, infection prevention and control teams, clinicians and pharmacists to improve antimicrobial use and reduce antimicrobial resistance.
About us
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM) They underpin everything we do and everything we aspire to be as an organisation
Our mission is to be exceptional for our patients, our communities and each other
Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn
Our approach to healthcare is founded on our four core values:
Kind - we are caring, supporting and respectful to everyone
Open - we are honest, transparent and open to new ways of working
Fair - we listen, value our differences and are inclusive to all
One team - we work well together and with our communities
We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.
We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.
Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
370-ACS8APHA-2225
Job locations
Warrington and Halton Hospitals
Lovely Lane
Warrington
WA5 1QG
United Kingdom
Job description
Job responsibilities
The post holder will be an integral member of the Pharmacy Department, providing specialist pharmacy leadership across paediatric services and antimicrobial stewardship. They will work closely with multidisciplinary colleagues to support medicines optimisation, clinical governance, service development and the delivery of high-quality patient care.
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Job description Job responsibilities The post holder will be an integral member of the Pharmacy Department, providing specialist pharmacy leadership across paediatric services and antimicrobial stewardship. They will work closely with multidisciplinary colleagues to support medicines optimisation, clinical governance, service development and the delivery of high-quality patient care. Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Person Specification
Qualifications
Essential
- Master's degree in pharmacy or equivalent
- Registered as a pharmacist with the General Pharmaceutical Council (GPhC).
- Specialist knowledge acquired through a post graduate diploma course in Clinical Pharmacy or similar or alternatively acquired through relevant and equivalent experience
Desirable
- Registered independent prescriber with the GPhC.
Physical Effort
Essential
- Able to lift / carry pharmaceutical goods.
Experience
Essential
- Extensive relevant post-registration experience
- Broad specialist clinical pharmacy knowledge.
- Developing and undertaking clinical and non-clinical audits.
- Familiarity with the concepts of evidence-based medicines.
- Involved in identifying and assessing risk to improve patient safety.
- Ability to demonstrate evidence of working in multi-disciplinary teams.
- Specialist knowledge and experience on relevant areas of community health services.
- Understanding of issues related to independent prescribing.
- Experience of providing clinical pharmacy services.
- Expertise of addressing and resolving legal issues related to medicines.
- Experience of implementing NICE, NSF recommendations related to medicines.
- Addressing, implementing and monitoring compliance with NHS Improvement Patient Safety Alerts related to medicines.
- Developing and delivering medicines management training to other healthcare professionals
Desirable
- Managing or advising on drug budgets and drugs costs and how to monitor these.
- Experience of provision of medicines information and associated systems.
- Experience of working with older people with complex health needs as a clinical pharmacist.
- Management/supervision of pharmacy staff.
Skills, Knowledge and Competencies
Essential
- Excellent organisational skills.
- Ability to develop effective working relationships at all levels.
- Effective influencing and negotiation skills and ability to persuade others.
- Ability to communicate effectively with a range of healthcare staff including prescribers, social care staff and patients.
- Ability to work independently and within a team.
- Good time management skills, with ability to prioritise and manage own workload.
- Knowledge of other professional registering bodies e.g., NMC, GMC.
- Able to apply sound professional judgement to legal and ethical issues.
- Able to work and deliver within identified timelines.
- Self-motivated and able to initiate change.
- Good written communication skills.
- Methodological approach and attention to detail in terms of medicines.
Desirable
- Ability to generate prescribing data using epact.net and to interpret data produced.
Specific role requirements
Essential
- Reliable, enthusiastic and self-motivated.
- Flexible approach.
- Able to concentrate on dispensing / checking/ clinical screening for extended periods.
- Able to cope with interruptions when busy.
- Able to work to deadlines i.e., transport, patients requiring medication.
Physical skills
Essential
- Computer literate including use of word-processing, excel spread-sheets, power-point.
- Ability to write report and other documents.
Desirable
- Knowledge of primary care clinical Systems (EMIS/SystmOne)
- Knowledge of secondary care clinical systems.
Mental Effort
Essential
- Ability to assimilate, analyse and interpret complex data.
- Critical appraisal skills.
- Ability to challenge.
- Ability to work under pressure and be able to make important decisions.
- Ability to deal with ambiguity and uncertainty.
Skills, Knowledge and Competencies
Essential
- Good presentation skills.
- Good verbal communication skills.
Specific role requirements
Essential
- Professional appearance and manner.
Emotional Effort
Essential
- Exposure to upsetting situations, high level of resilience to deal with distressing and/or challenging situations
- Distressed patients with complex diseases. May work with distressed patients, relatives due to drug regime, drug misadventures.
Person Specification Qualifications Essential Master's degree in pharmacy or equivalent Registered as a pharmacist with the General Pharmaceutical Council (GPhC). Specialist knowledge acquired through a post graduate diploma course in Clinical Pharmacy or similar or alternatively acquired through relevant and equivalent experience Desirable Registered independent prescriber with the GPhC. Physical Effort Essential Able to lift / carry pharmaceutical goods. Experience Essential Extensive relevant post-registration experience Broad specialist clinical pharmacy knowledge. Developing and undertaking clinical and non-clinical audits. Familiarity with the concepts of evidence-based medicines. Involved in identifying and assessing risk to improve patient safety. Ability to demonstrate evidence of working in multi-disciplinary teams. Specialist knowledge and experience on relevant areas of community health services. Understanding of issues related to independent prescribing. Experience of providing clinical pharmacy services. Expertise of addressing and resolving legal issues related to medicines. Experience of implementing NICE, NSF recommendations related to medicines. Addressing, implementing and monitoring compliance with NHS Improvement Patient Safety Alerts related to medicines. Developing and delivering medicines management training to other healthcare professionals Desirable Managing or advising on drug budgets and drugs costs and how to monitor these. Experience of provision of medicines information and associated systems. Experience of working with older people with complex health needs as a clinical pharmacist. Management/supervision of pharmacy staff. Skills, Knowledge and Competencies Essential Excellent organisational skills. Ability to develop effective working relationships at all levels. Effective influencing and negotiation skills and ability to persuade others. Ability to communicate effectively with a range of healthcare staff including prescribers, social care staff and patients. Ability to work independently and within a team. Good time management skills, with ability to prioritise and manage own workload. Knowledge of other professional registering bodies e.g., NMC, GMC. Able to apply sound professional judgement to legal and ethical issues. Able to work and deliver within identified timelines. Self-motivated and able to initiate change. Good written communication skills. Methodological approach and attention to detail in terms of medicines. Desirable Ability to generate prescribing data using epact.net and to interpret data produced. Specific role requirements Essential Reliable, enthusiastic and self-motivated. Flexible approach. Able to concentrate on dispensing / checking/ clinical screening for extended periods. Able to cope with interruptions when busy. Able to work to deadlines i.e., transport, patients requiring medication. Physical skills Essential Computer literate including use of word-processing, excel spread-sheets, power-point. Ability to write report and other documents. Desirable Knowledge of primary care clinical Systems (EMIS/SystmOne) Knowledge of secondary care clinical systems. Mental Effort Essential Ability to assimilate, analyse and interpret complex data. Critical appraisal skills. Ability to challenge. Ability to work under pressure and be able to make important decisions. Ability to deal with ambiguity and uncertainty. Skills, Knowledge and Competencies Essential Good presentation skills. Good verbal communication skills. Specific role requirements Essential Professional appearance and manner. Emotional Effort Essential Exposure to upsetting situations, high level of resilience to deal with distressing and/or challenging situations Distressed patients with complex diseases. May work with distressed patients, relatives due to drug regime, drug misadventures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (WHH)
Address
Warrington and Halton Hospitals
Lovely Lane
Warrington
WA5 1QG
United Kingdom
Employer's website
https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (WHH)
Address
Warrington and Halton Hospitals
Lovely Lane
Warrington
WA5 1QG
United Kingdom
Employer's website
https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 26 day(s) ago
Reference: 2328639
Job summary
Package Description: Receptionist and Administrator Be the person who helps make primary care work for your Brighton community. For many of our patients, you'll be one of the first people they speak to when they need our help. That makes this much more than answering phones and booking appointments. At Allied Medical Practice, we're looking for a Receptionist and Administrator to join our team across School House Surgery and Church Surgery in Brighton. You'll help patients navigate our services, make sure information gets to the right people and support our clinical teams with the administration that keeps a busy GP practice running. Some days will be busy. Priorities can change quickly. You'll speak to people who are worried, frustrated or simply unsure where to turn. That's why we're looking for someone who is organised, calm, approachable and genuinely wants to help people. What you'll focus on Helping patients access the right care You'll be one of the first points of contact for our patients, whether they're speaking to us face-to-face or over the phone. You'll help with appointments, respond to queries and make sure patients are directe
Main duties of the job
In this role as a Receptionist and Administrator at IC24 in Brighton, you'll play a crucial role in supporting primary care services. You'll be responsible for helping patients access care, managing appointments, and providing administrative support to clinical teams. The position requires someone who is organized, calm, and approachable, capable of handling various tasks and priorities. Experience working in General Practice or the NHS is essential, along with good IT skills and effective communication abilities. The role is temporary, with an hourly pay rate of £12.71, offering a meaningful opportunity to support your community's health needs.
About us
Integrated Care 24 (IC24) is a leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. They are committed to improving access to health and social care and reducing the demand on secondary care services. IC24 provides services to over six million patients, including GP Out of Hours, NHS 111, Primary Care, and Integrated Urgent Care services. Their services are geared towards helping patients access the care they need most efficiently and effectively, supported by a team that values collaboration, innovation, and patient-centered care.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1549153437
Job locations
IC24
Brighton
BN1 7GF
United Kingdom
Job description
Job responsibilities
Package Description:
Receptionist and Administrator
Be the person who helps make primary care work for your Brighton community.
For many of our patients, you'll be one of the first people they speak to when they need our help.
That makes this much more than answering phones and booking appointments.
At Allied Medical Practice, we're looking for a Receptionist and Administrator to join our team across School House Surgery and Church Surgery in Brighton.
You'll help patients navigate our services, make sure information gets to the right people and support our clinical teams with the administration that keeps a busy GP practice running.
Some days will be busy. Priorities can change quickly. You'll speak to people who are worried, frustrated or simply unsure where to turn.
That's why we're looking for someone who is organised, calm, approachable and genuinely wants to help people.
What you'll focus on
Helping patients access the right care
You'll be one of the first points of contact for our patients, whether they're speaking to us face-to-face or over the phone.
You'll help with appointments, respond to queries and make sure patients are directed to the right person or service.
Sometimes that means dealing with straightforward requests. At other times, you'll need to listen carefully, follow our processes and recognise when something needs to be escalated.
Keeping the practice running smoothly
There's a lot that happens behind the scenes in General Practice.
You'll support the day-to-day administration that helps our clinical teams deliver care, including managing emails, correspondence, patient records and other administrative tasks.
You'll need to be comfortable juggling different priorities while maintaining accuracy and confidentiality.
Managing appointments and patient requests
You'll book, amend and cancel appointments, helping us make the best use of the clinical time available.
You'll also deal appropriately with urgent appointment requests and home visit requests, following practice procedures to make sure information reaches the right clinical colleague.
Supporting prescriptions and referrals
You'll support the processing of repeat prescription requests in line with practice procedures and help ensure they're dealt with efficiently.
You'll also help process referrals from our GPs, making sure information is complete and sent to the appropriate service.
Managing patient information
Accurate information is essential to safe patient care.
You'll help manage correspondence and hospital letters, update patient records, support new patient registrations and make sure information is coded, filed or passed to the appropriate member of the clinical team.
You'll work with our clinical system, SystmOne, and maintain patient confidentiality at all times.
Being part of the practice team
You'll work closely with GPs, nurses, healthcare assistants, administrators and practice colleagues.
Good primary care depends on people working together, so you'll communicate regularly with colleagues both within the practice and across other NHS and healthcare services.
You'll be someone your colleagues can rely on to follow things through and get the details right.
The kind of person who'll enjoy working here
Our Brighton practices are developing and changing, so we're looking for someone who is comfortable being part of a service that continues to evolve.
For this role, that doesn't mean we expect you to come in and transform General Practice.
It means being willing to learn, being flexible when things change and approaching problems with a positive, practical attitude.
You'll probably enjoy this role if you:
- Like helping people and providing good service
- Can stay calm and professional when someone is upset or frustrated
- Enjoy being busy and having a variety of things to do
- Are organised and pay attention to detail
- Can prioritise when several things need your attention
- Are comfortable using IT systems and learning new ones
- Can follow processes while using common sense
- Know when to make a decision and when to ask for help
- Work well as part of a team but can also get on with things independently
- Are dependable, punctual and take responsibility for getting things done
- Can adapt when priorities or ways of working change
You don't need to know everything about General Practice on day one.
What matters is that you're willing to learn, care about doing a good job and understand that even the smallest interaction can make a difference to a patient's experience.
What you'll bring
You'll need:
- A good standard of education, including Maths and English GCSE at grades AC or equivalent
- Experience working in General Practice or the NHS
- Practical experience of working with others
- Experience of working under your own initiative
- Experience using IT systems in a working environment
- Experience using clinical systems such as SystmOne or EMIS
- Excellent verbal and written communication skills
- Confidence dealing with people face-to-face and over the phone
- The ability to resolve problems calmly, including when under pressure
- Good time management and the ability to work to deadlines
- Strong organisational skills and the ability to prioritise and multitask
- A good understanding of confidentiality and the importance of protecting patient information
- A flexible, reliable and professional approach to work
It would be great if you also have experience in customer service, understand basic medical terminology or have experience coding or summarising medical records.
The environment you'll work in
Allied Medical Practice operates across School House Surgery and Church Surgery in Brighton.
You'll be joining at an important time for our Brighton practices.
We're continuing to develop the way our teams work together and strengthen links across our wider Sussex primary care services, helping colleagues share knowledge, experience and support.
Our practices are busy and our patients have a wide variety of needs, so no two days will be exactly the same.
You'll be part of a team that is focused on providing a good service to our patients while continuing to improve how we work.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services.
IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services. We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.
Every day, our people help patients access the care they need, when they need it most.
What's in it for you?
- Hourly pay rate of £12.71
- 6.6 weeks of annual leave per annum
- Access to the NHS Pension Scheme
- Learning and development opportunities to support your career journey
- Employee Assistance Programme including free 24/7 counselling support
- Access to health and wellbeing initiatives
- Blue Light Card discounts
- Colleague recognition and reward schemes
- The opportunity to make a real impact within a growing Social Enterprise
Location: Allied Medical Practice School House Surgery & Church Surgery, Brighton
Hours: 32 hours per week
We celebrate brave ideas and brave people.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, a satisfactory standard DBS check and satisfactory references.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect people from harm, abuse and neglect.
We are committed to providing equal opportunities for all and encourage applications from people of all backgrounds, including ethnic minority communities, disabled people, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're committed to creating an inclusive workplace where everyone feels they belong.
If you require any reasonable adjustments during the recruitment process, please contact the recruitment team.
Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Job description Job responsibilities Package Description:Receptionist and AdministratorBe the person who helps make primary care work for your Brighton community.For many of our patients, you'll be one of the first people they speak to when they need our help.That makes this much more than answering phones and booking appointments.At Allied Medical Practice, we're looking for a Receptionist and Administrator to join our team across School House Surgery and Church Surgery in Brighton.You'll help patients navigate our services, make sure information gets to the right people and support our clinical teams with the administration that keeps a busy GP practice running.Some days will be busy. Priorities can change quickly. You'll speak to people who are worried, frustrated or simply unsure where to turn.That's why we're looking for someone who is organised, calm, approachable and genuinely wants to help people.What you'll focus onHelping patients access the right careYou'll be one of the first points of contact for our patients, whether they're speaking to us face-to-face or over the phone.You'll help with appointments, respond to queries and make sure patients are directed to the right person or service.Sometimes that means dealing with straightforward requests. At other times, you'll need to listen carefully, follow our processes and recognise when something needs to be escalated.Keeping the practice running smoothlyThere's a lot that happens behind the scenes in General Practice.You'll support the day-to-day administration that helps our clinical teams deliver care, including managing emails, correspondence, patient records and other administrative tasks.You'll need to be comfortable juggling different priorities while maintaining accuracy and confidentiality.Managing appointments and patient requestsYou'll book, amend and cancel appointments, helping us make the best use of the clinical time available.You'll also deal appropriately with urgent appointment requests and home visit requests, following practice procedures to make sure information reaches the right clinical colleague.Supporting prescriptions and referralsYou'll support the processing of repeat prescription requests in line with practice procedures and help ensure they're dealt with efficiently.You'll also help process referrals from our GPs, making sure information is complete and sent to the appropriate service.Managing patient informationAccurate information is essential to safe patient care.You'll help manage correspondence and hospital letters, update patient records, support new patient registrations and make sure information is coded, filed or passed to the appropriate member of the clinical team.You'll work with our clinical system, SystmOne, and maintain patient confidentiality at all times.Being part of the practice teamYou'll work closely with GPs, nurses, healthcare assistants, administrators and practice colleagues.Good primary care depends on people working together, so you'll communicate regularly with colleagues both within the practice and across other NHS and healthcare services.You'll be someone your colleagues can rely on to follow things through and get the details right.The kind of person who'll enjoy working hereOur Brighton practices are developing and changing, so we're looking for someone who is comfortable being part of a service that continues to evolve.For this role, that doesn't mean we expect you to come in and transform General Practice.It means being willing to learn, being flexible when things change and approaching problems with a positive, practical attitude.You'll probably enjoy this role if you: Like helping people and providing good service Can stay calm and professional when someone is upset or frustrated Enjoy being busy and having a variety of things to do Are organised and pay attention to detail Can prioritise when several things need your attention Are comfortable using IT systems and learning new ones Can follow processes while using common sense Know when to make a decision and when to ask for help Work well as part of a team but can also get on with things independently Are dependable, punctual and take responsibility for getting things done Can adapt when priorities or ways of working changeYou don't need to know everything about General Practice on day one.What matters is that you're willing to learn, care about doing a good job and understand that even the smallest interaction can make a difference to a patient's experience.What you'll bringYou'll need: A good standard of education, including Maths and English GCSE at grades AC or equivalent Experience working in General Practice or the NHS Practical experience of working with others Experience of working under your own initiative Experience using IT systems in a working environment Experience using clinical systems such as SystmOne or EMIS Excellent verbal and written communication skills Confidence dealing with people face-to-face and over the phone The ability to resolve problems calmly, including when under pressure Good time management and the ability to work to deadlines Strong organisational skills and the ability to prioritise and multitask A good understanding of confidentiality and the importance of protecting patient information A flexible, reliable and professional approach to workIt would be great if you also have experience in customer service, understand basic medical terminology or have experience coding or summarising medical records.The environment you'll work inAllied Medical Practice operates across School House Surgery and Church Surgery in Brighton.You'll be joining at an important time for our Brighton practices.We're continuing to develop the way our teams work together and strengthen links across our wider Sussex primary care services, helping colleagues share knowledge, experience and support.Our practices are busy and our patients have a wide variety of needs, so no two days will be exactly the same.You'll be part of a team that is focused on providing a good service to our patients while continuing to improve how we work.Who are we?We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services.IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services. We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.Every day, our people help patients access the care they need, when they need it most.What's in it for you? Hourly pay rate of £12.71 6.6 weeks of annual leave per annum Access to the NHS Pension Scheme Learning and development opportunities to support your career journey Employee Assistance Programme including free 24/7 counselling support Access to health and wellbeing initiatives Blue Light Card discounts Colleague recognition and reward schemes The opportunity to make a real impact within a growing Social EnterpriseLocation: Allied Medical Practice School House Surgery & Church Surgery, BrightonHours: 32 hours per weekWe celebrate brave ideas and brave people.Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, a satisfactory standard DBS check and satisfactory references.We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect people from harm, abuse and neglect.We are committed to providing equal opportunities for all and encourage applications from people of all backgrounds, including ethnic minority communities, disabled people, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're committed to creating an inclusive workplace where everyone feels they belong.If you require any reasonable adjustments during the recruitment process, please contact the recruitment team.Please note: We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Person Specification
Qualifications
Essential
- Applicants are required to have a good standard of education, including Maths and English GCSE at grades AC or equivalent. Previous experience working in General Practice or the NHS is essential. Practical experience of working in a team and independently, as well as proficiency with IT systems, particularly clinical systems like SystmOne or EMIS, is needed. Strong communication skills are vital for the role, along with a firm grasp of confidentiality protocols.
Person Specification Qualifications Essential Applicants are required to have a good standard of education, including Maths and English GCSE at grades AC or equivalent. Previous experience working in General Practice or the NHS is essential. Practical experience of working in a team and independently, as well as proficiency with IT systems, particularly clinical systems like SystmOne or EMIS, is needed. Strong communication skills are vital for the role, along with a firm grasp of confidentiality protocols.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Brighton
BN1 7GF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Brighton
BN1 7GF
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
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Consultant in Community Paediatrics
Guy's and St Thomas' NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2327681
Job summary
This is an excellent opportunity for a new or established consultants to join a thriving Community Paediatric department providing a wide range of community paediatric services
Applications are invited for the inner London post to join a dynamic and supportive team of community paediatricians for a full time , part time or job share permanent post. The post holders will carry out community paediatric general work and a special interest will be welcomed and supported.
You must be fully registered with the GMC and hold License to Practice and be on the Specialist Register, or within six months of attaining your CCT or equivalent at interview stage.
Main duties of the job
The post holders will work in all aspects of community paediatrics, suited to their experience and competencies and the priorities of service provision. The post holder will undertake assessment and management of children with neurodevelopmental concerns and safeguarding. They will participate in the safeguarding and child sexual abuse rota. There are opportunities to develop additional interests including Named and Designated statutory roles.
Post holders will work across Lambeth and Southwark as part of the Evelina Community Paediatric team.
About us
Evelina London is part of Guy's and St Thomas' NHS Foundation Trust and we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients. We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy's and St Thomas'.
Every year, the number of children and young people Evelina London cares for, in our hospitals and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life. Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world.
Details
Date posted
08 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£109,725 to £145,478 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
196-CON1165
Job locations
Mary Sheridan Centre
5 Dugard Way , off Renfrew road London SE114TH
London
SE11 4TH
United Kingdom
Job description
Job responsibilities
Please see the appended job description for further details of the job description and main responsibilities for the role.
Job description
Job responsibilities
Please see the appended job description for further details of the job description and main responsibilities for the role.
Person Specification
Professional Qualifications
Essential
- Eligible for full UK GMC/GDC registration and a Licence to Practise.
- MRCPCH by examination or equivalent
- On GDC/GMC Specialist Register or within six months of attaining CCT in Community Paediatrics or Paediatric Neurodisability
Clinical Experience
Essential
- Evidence of achievement of the competencies to obtain a CCT in Community Child Health and/or Neurodisability, or CESR or equivalent.
- Experience in autism and related disorders with training in using standardised tools in autism assessment.
- Extensive clinical experience in the field of safeguarding.
Desirable
- Training and experience in medical evaluation of possible child sexual abuse or willingness to undergo necessary further training.
Knowledge and Skills
Essential
- Evidence of communication skills, including communicating difficult news.
- Demonstrate ability to manage time effectively and prioritise workload and deal with conflicting demand
Academic
Essential
- Evidence of participation in clinical audit/QI project, understanding the role of these in improving the medical practice.
- Experience and knowledge of critical appraisal of evidence, so as to improve clinical outcomes.
- Evidence of teaching experience to all grades of professional multidisciplinary staff
Leadership skills
Essential
- Understanding and experience of working in NHS systems, including knowledge of medical management, clinical governance and, service planning
- Evidence of being able to work effectively across organisational boundaries.
Desirable
- Training in leadership skills
Person Specification
Professional Qualifications
Essential
- Eligible for full UK GMC/GDC registration and a Licence to Practise.
- MRCPCH by examination or equivalent
- On GDC/GMC Specialist Register or within six months of attaining CCT in Community Paediatrics or Paediatric Neurodisability
Clinical Experience
Essential
- Evidence of achievement of the competencies to obtain a CCT in Community Child Health and/or Neurodisability, or CESR or equivalent.
- Experience in autism and related disorders with training in using standardised tools in autism assessment.
- Extensive clinical experience in the field of safeguarding.
Desirable
- Training and experience in medical evaluation of possible child sexual abuse or willingness to undergo necessary further training.
Knowledge and Skills
Essential
- Evidence of communication skills, including communicating difficult news.
- Demonstrate ability to manage time effectively and prioritise workload and deal with conflicting demand
Academic
Essential
- Evidence of participation in clinical audit/QI project, understanding the role of these in improving the medical practice.
- Experience and knowledge of critical appraisal of evidence, so as to improve clinical outcomes.
- Evidence of teaching experience to all grades of professional multidisciplinary staff
Leadership skills
Essential
- Understanding and experience of working in NHS systems, including knowledge of medical management, clinical governance and, service planning
- Evidence of being able to work effectively across organisational boundaries.
Desirable
- Training in leadership skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Mary Sheridan Centre
5 Dugard Way , off Renfrew road London SE114TH
London
SE11 4TH
United Kingdom
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Mary Sheridan Centre
5 Dugard Way , off Renfrew road London SE114TH
London
SE11 4TH
United Kingdom
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Breast Care Administrator/Secretary
Manchester University NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2327678
Job summary
An exciting opportunity has arisen to join the Breast Unit as an Administrator/Secretary.
The ideal candidate will have excellent communication and organization skills, strong typing skills and knowledge of medical terminology to ensure provision of a high quality and efficient administrative/secretarial service to the Breast Surgery consultants .
Your role will also involve assisting in the management of referral to treatment (RTT) and cancer pathways; working with the management and clinical teams to ensure delays are resolved and pathways are managed appropriately.
You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines. Duties will include dealing with telephone enquiries, letters, email, diaries, chasing deadlines, collation of information/results for reports and typing of clinic letters.
You should have previous secretarial experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.
Main duties of the job
The post holder will provide medical transcription and administrative support on attachment to clinical teams; guided by standard operating procedures.
Proof reading letters to patients, GPs, medical staff and any other required addressee following clinic attendance, ward discharge and other patient contacts.
Carry out administrative instructions that are dictated in the letters transcribed e.g. chasing results.
Undertake routine office duties including electronic case note tracking, photocopying, scanning and uploading correspondence and results and maintenance of records when required.
Provide cover in times of sickness, annual leave and staff shortages.
Deal with telephone communications and patient queries.
Liaise with relevant departments where necessary.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum (pro-rata)
Contract
Permanent
Working pattern
Full-time
Reference number
349-WTWA-7867010-RL4
Job locations
Nightingale Centre, Wythenshawe Hospital
Southmoor Road
Wythenshawe
M23 9LT
United Kingdom
Job description
Job responsibilities
IMPORTANT CANDIDATE INFORMATION
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Person Specification
Qualifications
Essential
- General education to GCSE standard including English or equivalent
Desirable
- Secretarial/NVQ qualification or equivalent
Experience
Essential
- Secretarial experience and/or previous NHS experience
- Proven experience of working to deadlines
Desirable
- Medical secretarial experience
- Multi-disciplinary team working
Skills/Knowledge
Essential
- Written and oral communication
- Speed/accuracy keyboard skills
- Self motivated with the ability to manage own workload
- Ability to prioritise completing tasks
Desirable
- Organised
- Interpersonal skills
Person Specification Qualifications Essential General education to GCSE standard including English or equivalent Desirable Secretarial/NVQ qualification or equivalent Experience Essential Secretarial experience and/or previous NHS experience Proven experience of working to deadlines Desirable Medical secretarial experience Multi-disciplinary team working Skills/Knowledge Essential Written and oral communication Speed/accuracy keyboard skills Self motivated with the ability to manage own workload Ability to prioritise completing tasks Desirable Organised Interpersonal skills
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Nightingale Centre, Wythenshawe Hospital
Southmoor Road
Wythenshawe
M23 9LT
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Nightingale Centre, Wythenshawe Hospital
Southmoor Road
Wythenshawe
M23 9LT
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Posted 26 day(s) ago
Reference: 2327655
Job summary
Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Brighton & Hove Clinic in Hove, and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. Its a career that you can take pride in. At Brighton & Hove you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. What you will be doing: You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society. As a Senior Support
Main duties of the job
Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Brighton & Hove Clinic in Hove, and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. Its a career that you can take pride in. At Brighton & Hove you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. What you will be doing: You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society. As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldnt do last week. No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort. The shift pattern is 3-4 days a week including day, night and weekends on rota basis.
About us
Elysium Healthcare is an established and respected organization dedicated to providing quality care across various healthcare sectors. With a team of over 8,000 professionals and a unique approach to the delivery of care, Elysium takes pride in its comprehensive network of over 80 services across England and Wales. These services cover Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, and more, allowing for vast opportunities for professionals to grow and move within the organization. As part of Ramsay Health Care, Elysium Healthcare benefits from a global network that extends across 10 countries and employs over 86,000 people globally. This global presence offers a wealth of resources, expertise, and opportunities that support the continuous development and innovation of healthcare services. Committed to inclusive and accessible recruitment, Elysium Healthcare promotes a supportive culture that fosters growth and wellbeing.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£14.09 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1549097369
Job locations
Elysium Healthcare
Brighton
BN3 4FH
United Kingdom
Job description
Job responsibilities
Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Brighton & Hove Clinic in Hove, and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in.
At Brighton & Hove you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.
What you will be doing:
You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society.
As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks.
It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.
No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort.
The shift pattern is 3-4 days a week including day, night and weekends on rota basis. 7:30am to 8pm day shift and 7:30pm to 8am night shift. 37.5 hours per week.
As a Senior Support Worker you will have:
- Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care
- Leadership skills and experience
- Strong empathy and a caring and compassionate nature
- Willingness to support residents with personal hygiene
- Excellent people and communication skills, and a good sense of humour
- Deal with challenging behaviours
- Have a positive and professional approach
- Be reliable, flexible, hard-working and honest
- Be local or within commutable distance
You must live in the UK and have the Right to Work in the UK full time.
20-hour Student and Skilled Worker Visa's cannot be accepted.
Where you will be working:
Location: New Church Road Hove BN3 4FH
Brighton & Hove Clinic provides a Children and Young People's Mental Health Service (CYPMHS) Tier 4 Eating Disorder service for young people aged 12 up to 18 years with a primary diagnosis of eating disorder; or an eating difficulty with a co-morbid presentation for example mental health or psychological issues, such as depression, OCD or anxiety or self-harm.
We are conveniently located on New Church Road in Hove, with excellent public transport links and easy access from Brighton and surrounding areas. While on-site parking is limited, parking permits are available on a rota basis for colleagues who drive. What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- An hourly rate of £14.09
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals
About us:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Brighton & Hove Clinic in Hove, and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in. At Brighton & Hove you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. What you will be doing: You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society. As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week. No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort. The shift pattern is 3-4 days a week including day, night and weekends on rota basis. 7:30am to 8pm day shift and 7:30pm to 8am night shift. 37.5 hours per week. As a Senior Support Worker you will have: Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care Leadership skills and experience Strong empathy and a caring and compassionate nature Willingness to support residents with personal hygiene Excellent people and communication skills, and a good sense of humour Deal with challenging behaviours Have a positive and professional approach Be reliable, flexible, hard-working and honest Be local or within commutable distance You must live in the UK and have the Right to Work in the UK full time. 20-hour Student and Skilled Worker Visa's cannot be accepted. Where you will be working: Location: New Church Road Hove BN3 4FH Brighton & Hove Clinic provides a Children and Young People's Mental Health Service (CYPMHS) Tier 4 Eating Disorder service for young people aged 12 up to 18 years with a primary diagnosis of eating disorder; or an eating difficulty with a co-morbid presentation for example mental health or psychological issues, such as depression, OCD or anxiety or self-harm. We are conveniently located on New Church Road in Hove, with excellent public transport links and easy access from Brighton and surrounding areas. While on-site parking is limited, parking permits are available on a rota basis for colleagues who drive. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: An hourly rate of £14.09 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care, Leadership skills and experience, Strong empathy and a caring and compassionate nature, Willingness to support residents with personal hygiene, Excellent people and communication skills, and a good sense of humour, Deal with challenging behaviours, Have a positive and professional approach, Be reliable, flexible, hard-working and honest, Be local or within commutable distance
Person Specification Qualifications Essential Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care, Leadership skills and experience, Strong empathy and a caring and compassionate nature, Willingness to support residents with personal hygiene, Excellent people and communication skills, and a good sense of humour, Deal with challenging behaviours, Have a positive and professional approach, Be reliable, flexible, hard-working and honest, Be local or within commutable distance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Brighton
BN3 4FH
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Brighton
BN3 4FH
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Receptionist/Administrator - William Brown Centre
Intrahealth Ltd View all jobs
Posted 26 day(s) ago
Reference: 2327586
Job summary
IntraHealth are recruiting for a Medical Receptionist / Administrative forour William Brown Centre in Peterlee.
Our ideal candidate will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient centred services. You will be an enthusiastic, committed individual who will be expected to work as part of the practice team with good communication and interpersonal skills.
The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.
Main duties of the job
- To provide a high standard of patient service.
- To have thorough knowledge of practice procedures and to work in accordance of written protocols.
- Provide general assistance to the practice team to both clinical and non clinical.
- Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare they require.
- Resolve queries/problems from patients, clinicians and associated staff.
- Deal with external agencies such as other practices, secondary care and 3rd party organisations.
- To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff.
- Undertake all clerical, reception and administration duties applicable to the medical practice.
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.31 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
U0025-26-0153
Job locations
William Brown Centre
Manor Way
Peterlee
Durham
SR8 5TW
United Kingdom
Job description
Job responsibilities
Clinical Practice
To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.
To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.
To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.
Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.
Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.
To support others in the development and application of knowledge and skills in practice
Identify resource issues which affect learning, development and performance and alerts the appropriate managers.
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patient’s needs
· Effectively manage own time, workload and resources
Overview
- Opening/closing premises.
- Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
- Ensuring the reception area is tidy, safe and welcoming.
- Making appointments for health care professionals using the surgery premises.
- Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
- Greeting and directing patients on arrival and checking patients them into their appointments.
- Dealing with patient’s general/routine enquiries and requests.
- Answering telephones – receiving and forwarding messages.
- Making patient appointments and giving appointment cards.
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
- Arranging appointments for medicals and other non-routine appointments.
- Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
- Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
- Making and dealing telephone calls as required.
- Dealing with requests and handing out repeat medication prescriptions.
- Open and distribute internal & external Mail.
- Posting of letters and parcels.
- Taking specimen samples to collection point.
- Receive and action messages for internal and external members of staff
- Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
- Emptying pathology lab results bag.
- Date stamping results and appropriate filing of information.
- Filing of medical records, letters and test results.
- Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
- Keeping all data on the medical system up-to-date.
- Recording and checking answering machine throughout the day.
- Entering patient information onto the computer in a timely and accurate manner.
- The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
- Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
- Taking and receiving payments for services, e.g., insurance claims.
- Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
- Summarization of patient’s medical records on the medical system.
- Scanning documentation into the patients medical records.
- Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
- Utilising Choose and Book (if required/applicable).
- Utilising ICE or other systems (if required/applicable).
- To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
- The handling of complaints in line with company procedure.
Job description Job responsibilities Clinical Practice To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to. To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth. To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided. Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities. Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice. To support others in the development and application of knowledge and skills in practice Identify resource issues which affect learning, development and performance and alerts the appropriate managers. Communication Delivering a quality service The post-holder will strive to maintain quality within the Practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patient’s needs · Effectively manage own time, workload and resources Overview Opening/closing premises. Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians. Ensuring the reception area is tidy, safe and welcoming. Making appointments for health care professionals using the surgery premises. Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies. Greeting and directing patients on arrival and checking patients them into their appointments. Dealing with patient’s general/routine enquiries and requests. Answering telephones – receiving and forwarding messages. Making patient appointments and giving appointment cards. Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment. Arranging appointments for medicals and other non-routine appointments. Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings. Dealing with requests for home visits, taking accurate information and entering the information onto the medical system. Making and dealing telephone calls as required. Dealing with requests and handing out repeat medication prescriptions. Open and distribute internal & external Mail. Posting of letters and parcels. Taking specimen samples to collection point. Receive and action messages for internal and external members of staff Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours. Emptying pathology lab results bag. Date stamping results and appropriate filing of information. Filing of medical records, letters and test results. Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary. Keeping all data on the medical system up-to-date. Recording and checking answering machine throughout the day. Entering patient information onto the computer in a timely and accurate manner. The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms. Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge). Taking and receiving payments for services, e.g., insurance claims. Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns. Summarization of patient’s medical records on the medical system. Scanning documentation into the patients medical records. Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable). Utilising Choose and Book (if required/applicable). Utilising ICE or other systems (if required/applicable). To assist with target led areas: QOF, KPI’s, DES, LES and NES etc. The handling of complaints in line with company procedure.
Person Specification
Experience
Essential
- Experience working in an receptionist/administrative role
Desirable
- Experience working on Clinical Computer systems
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Qualifications
Essential
- Good level of general education or experience
Person Specification Experience Essential Experience working in an receptionist/administrative role Desirable Experience working on Clinical Computer systems Skills and Abilities Essential Effective communicator, with the ability to liaise appropriately at all levels Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work Demonstrable team working skills Very good interpersonal skills Desirable Process management Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements. Attitudes Essential Capacity to work calmly under pressure and to deadlines Conscientious Attention to detail Self-starter Flexible and proactive attitude Enthusiasm for the role Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary Able to work as part of a team Qualifications Essential Good level of general education or experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Intrahealth Ltd
Address
William Brown Centre
Manor Way
Peterlee
Durham
SR8 5TW
United Kingdom
Employer's website
https://www.intrahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Intrahealth Ltd
Address
William Brown Centre
Manor Way
Peterlee
Durham
SR8 5TW
United Kingdom
Employer's website
https://www.intrahealth.co.uk/ (Opens in a new tab)
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Clinical Associate in Psychology (CAP)
NELFT North East London Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2327582
Job summary
Job Overview An exciting opportunity has arisen to join the Waltham Forest Clinical Health Psychological Services as a band 6 qualified Clinical Associate in Psychology (CAP). The successful post holder will work as part of a specialist multidisciplinary team providing psychologically informed assessment, formulation and evidence-based interventions for adults experiencing psychological difficulties associated with physical health conditions, including long-term conditions, adjustment to health and medically unexplained symptoms. The successful candidate will be working under the supervision of a qualified HCPC-registered Practitioner Psychologist and play a vital role in improving access to psychological therapies, support recovery, promote community engagement, including partnership-working with various stakeholders. The role provides an opportunity to collaborate with patients, carers, healthcare professionals, community organisations, and voluntary sector partners to deliver high-quality, person-centred care. We are particularly interested in candidates who are enthusiastic about reducing health inequalities, promoting inclusion, and supporting people to achieve meaningful goals that improve their quality of life and wellbeing. Experience of working within diverse communities and a commitment to the values of the NHS are essential.
Main duties of the job
Main Duties of the Job The successful candidate will: Deliver psychological assessments, formulation and evidence-based interventions for adults with complex mental health presentations in the context of physical health conditions. Assessments and interventions will be delivered in person, telephone or digital platform. Develop collaborative treatment plans and support service users to achieve agreed recovery and wellbeing goals. Undertake risk assessments and contribute to the psychological management of risk in accordance with service policies and procedures. Work closely with multidisciplinary teams, primary care, secondary care services, social care, community organisations and voluntary sector partners to coordinate care and improve outcomes. Support the development of psychologically informed care across health and social care settings, acting as a psychological resource to colleagues and partner organisations. Contribute to service evaluation, audit, quality improvement initiatives and research activity to enhance service delivery and patient experience. Work closely with lived experience representatives and local communities to co-produce and co-develop services. Participate in regular clinical and managerial supervision. Maintain accurate and timely clinical records, prepare reports and correspondence as required. Receive opportunities for continuing professional development, reflective practice, training.
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time
Reference number
JAC-3BDL-002010
Job locations
Jane Atkinson Centre
Waltham Forest
London
E17 3HP
United Kingdom
Job description
Job responsibilities
Detailed Job Description and Main Responsibilities
As a CAP, you will be responsible for undertaking comprehensive psychological assessments and developing formulations that enhance understanding of the emotional, behavioural and social factors affecting an individual's physical and mental health. Using evidence-based approaches, you will deliver psychological interventions, to support improved health outcomes and quality of life. Interventions will be delivered individually or in a group and the role may involve working across multiple sites.
You will work collaboratively with service users, carers and support networks to promote engagement, recovery, including understanding the relationship between physical and psychological health. Alongside this, you will deliver culturally sensitive, inclusive and equitable person-centred care, recognising the impact of diversity and health inequalities for all service users.
Essential Qualifications
- Undergraduate degree in Psychology with Graduate Basis for Chartered Membership (GBC) with the British Psychological Society.
- MSc Clinical Associate in Psychology (MCAP) qualification from an accredited training provider.
- Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. Working for Us Joining #TeamNELFT means youll become part of a welcoming and supportive working environment. Were CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT. Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
- We are kind.
- We are respectful.
- We work together with our communities.
- These three values help us to strive to provide the best care by the best people. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing onengagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital. Probationary Period This post will be subject to a probationary period. Select One: High Cost Area Supplement Outer London (B&D, Redbridge, Havering and Waltham Forest, CEME) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,870 to a maximum of £6,137 p.a. pro rata for part time). Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust. Use of AI We value applications that genuinely reflect each candidates own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications. Applications should be written in your own words and accurately represent your knowledge, skills and experience. We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content. Working for Us Joining #TeamNELFT means youll become part of a welcoming and supportive working environment. Were CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT. For an informal chat or to arrange a visit, please contact: Name: Dr Maria Tziggili Job title: Senior Practitioner Psychologist Contact Number: 0300 555 1200 extension 55794 Email: [email protected]
Job description Job responsibilities Detailed Job Description and Main Responsibilities As a CAP, you will be responsible for undertaking comprehensive psychological assessments and developing formulations that enhance understanding of the emotional, behavioural and social factors affecting an individual's physical and mental health. Using evidence-based approaches, you will deliver psychological interventions, to support improved health outcomes and quality of life. Interventions will be delivered individually or in a group and the role may involve working across multiple sites. You will work collaboratively with service users, carers and support networks to promote engagement, recovery, including understanding the relationship between physical and psychological health. Alongside this, you will deliver culturally sensitive, inclusive and equitable person-centred care, recognising the impact of diversity and health inequalities for all service users. Essential Qualifications Undergraduate degree in Psychology with Graduate Basis for Chartered Membership (GBC) with the British Psychological Society. MSc Clinical Associate in Psychology (MCAP) qualification from an accredited training provider. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. Working for Us Joining #TeamNELFT means youll become part of a welcoming and supportive working environment. Were CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT. Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing onengagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital. Probationary Period This post will be subject to a probationary period. Select One: High Cost Area Supplement Outer London (B&D, Redbridge, Havering and Waltham Forest, CEME) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,870 to a maximum of £6,137 p.a. pro rata for part time). Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust. Use of AI We value applications that genuinely reflect each candidates own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications. Applications should be written in your own words and accurately represent your knowledge, skills and experience. We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content. Working for Us Joining #TeamNELFT means youll become part of a welcoming and supportive working environment. Were CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT. For an informal chat or to arrange a visit, please contact: Name: Dr Maria Tziggili Job title: Senior Practitioner Psychologist Contact Number: 0300 555 1200 extension 55794 Email: [email protected]
Person Specification
Qualifications
Essential
- Undergraduate degree in psychology (with graduate basis for registration with BPS)
- MCAP qualification from an accredited CAP training provider
Experience
Essential
- Experience of work in the NHS with adults with complex mental health needs
- Delivering evidence based psychological interventions with individuals and groups presenting with severe and/or complex mental health problems
- Audit, evaluation or research
- Work in multi-cultural settings
- Work with community, voluntary & social enterprise organisations
- Work with interpreters
- Conducting service related research
Desirable
- Working in MDTs
- Lived experience of mental health issues or psychological problems as a service user or carer
- Work with behaviours that challenge services
Person Specification Qualifications Essential Undergraduate degree in psychology (with graduate basis for registration with BPS) MCAP qualification from an accredited CAP training provider Experience Essential Experience of work in the NHS with adults with complex mental health needs Delivering evidence based psychological interventions with individuals and groups presenting with severe and/or complex mental health problems Audit, evaluation or research Work in multi-cultural settings Work with community, voluntary & social enterprise organisations Work with interpreters Conducting service related research Desirable Working in MDTs Lived experience of mental health issues or psychological problems as a service user or carer Work with behaviours that challenge services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Jane Atkinson Centre
Waltham Forest
London
E17 3HP
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Jane Atkinson Centre
Waltham Forest
London
E17 3HP
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
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Primary Care Network Occupational Therapist
Boston Primary Care Network View all jobs
Posted 26 day(s) ago
Reference: 2327579
Job summary
Boston Primary Care Network (PCN) is made up of six practices situated across Boston, Lincolnshire. With four town and two out of town practices, the PCN serves a population of approximately 77,000 patients.
Boston PCN is a forward thinking organisation that understands the importance of trusted relationships to provide a platform for communication with all parties to ensure the safe, efficient and effective delivery of care to the population.
An exciting opportunity has become available for an enthusiastic and forward-thinking Occupational Therapist to join Boston PCN. The role is a job share with one of our existing experience Occupational Therapists and is for 2 days a week - 7.5 hours per day. The days of work can be negotiated.
This role will focus heavily on working with our older patients living in care homes.
The successful candidate will be joining our Primary Care Wellbeing team working closely with EHCH care co-ordinators, specialist neighbourhood nurse, the acute trust and care homes.
Main duties of the job
This role will focus on:
Assessing and supporting our complex, frail elderly patients, supporting a proactive, patient-centred approach. Supporting our patients to avoid crises and hospital admissions and to stay well in either their own home or care/residential home wherever and whenever possible
Supporting patients with complex health care needs.
Carrying out assessments predominantly in a patient's place of residence
To provide clinically, effective, person-centred and evidence based occupational therapy assessment and intervention to our patients.
To provide support and share information with the relevant surgery staff with regard to occupational therapy interventions
The person in role will also work closely with Practice, PCN/Neighbourhood & Care Home teams to help create and get agreement on a long-term plan for the structure and processes to support the Multi-Disciplinary Team meetings and the ongoing patient case management.
About us
The team at Boston PCN work collaboratively to provide services in addition to those already found in local GP practices. Primary care networks benefit patients by offering improved access and extending the range of services available to them and by helping to integrate primary care with wider health and community services.
Boston Primary Care Network brings together the 6 GP practices in the Boston area, health and care partners, patient organisations and the voluntary sector across Boston.
Boston PCN puts people at the centre of all that we do. We are an inclusive PCN and we challenge the status quo to bring about innovation and real change.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£21,272 a year
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
A3273-26-0004
Job locations
Swineshead Medical Group
Fairfax House 1 Packhorse Lane
Boston
Lincolnshire
PE20 3JE
United Kingdom
Job description
Job responsibilities
Main Duties:
Take referrals from Care Co-Ordinators, GP Practices and Neighbourhood Team
Assess aids around the house and outdoors to increase/maintain independency
Assess, plan, implement and evaluate treatment plans with the aim of increasing independence to prevent or delay the need for care and support
Work with patients to plan realistic, outcome-focused goals
Effectively manage a caseload of patients as part of a multi-disciplinary team (MDT) providing specialist and evidence-based assessment and interventions to patients in both a stable and acute phase of their condition, ensuring the physical, psychosocial, behavioural, perceptual, cognitive, sensory and environmental needs of patients are addressed
Utilise specialist knowledge and clinical reasoning to plan and provide clinical interventions in consultation with other colleagues in the MDT and to work in a range of settings as appropriate (eg patient's home or other community setting)
Adopt a patient-centred and sensitive approach to therapy, collaborating with patients (and/or carers where appropriate) in all aspects of the therapy process (assessment, planning, intervention, evaluation, reporting)
Have a good level of knowledge of a variety of conditions including neurological, orthopaedic, musculoskeletal, care of the elderly, respiratory and falls and specialist knowledge of at least one of these areas
Works as part of a multi-disciplinary community team to support patients effectively
To utilise individual and/or group work skills as appropriate in order to achieve therapeutic goals
Engage with community partners enabling patients to access social activities to enhance their health and well-being, and to ensure effective, safe care
Work collaboratively with Social Services and third sector providers
Manage your own caseload and contribute to service development
Assist in the quality and activity monitoring systems to support evaluation of the effectiveness of the service
Assist in the maintenance and development of the Occupational Therapy service for the PCN
Attend practice meetings of the member practices if required, as well as Core Group Meetings (Community MDTs etc)
Attend any training courses and supervision sessions as required
Provide training to the member practices on relevant therapies or interventions if required and as appropriate
Job description
Job responsibilities
Main Duties:
Take referrals from Care Co-Ordinators, GP Practices and Neighbourhood Team
Assess aids around the house and outdoors to increase/maintain independency
Assess, plan, implement and evaluate treatment plans with the aim of increasing independence to prevent or delay the need for care and support
Work with patients to plan realistic, outcome-focused goals
Effectively manage a caseload of patients as part of a multi-disciplinary team (MDT) providing specialist and evidence-based assessment and interventions to patients in both a stable and acute phase of their condition, ensuring the physical, psychosocial, behavioural, perceptual, cognitive, sensory and environmental needs of patients are addressed
Utilise specialist knowledge and clinical reasoning to plan and provide clinical interventions in consultation with other colleagues in the MDT and to work in a range of settings as appropriate (eg patient's home or other community setting)
Adopt a patient-centred and sensitive approach to therapy, collaborating with patients (and/or carers where appropriate) in all aspects of the therapy process (assessment, planning, intervention, evaluation, reporting)
Have a good level of knowledge of a variety of conditions including neurological, orthopaedic, musculoskeletal, care of the elderly, respiratory and falls and specialist knowledge of at least one of these areas
Works as part of a multi-disciplinary community team to support patients effectively
To utilise individual and/or group work skills as appropriate in order to achieve therapeutic goals
Engage with community partners enabling patients to access social activities to enhance their health and well-being, and to ensure effective, safe care
Work collaboratively with Social Services and third sector providers
Manage your own caseload and contribute to service development
Assist in the quality and activity monitoring systems to support evaluation of the effectiveness of the service
Assist in the maintenance and development of the Occupational Therapy service for the PCN
Attend practice meetings of the member practices if required, as well as Core Group Meetings (Community MDTs etc)
Attend any training courses and supervision sessions as required
Provide training to the member practices on relevant therapies or interventions if required and as appropriate
Person Specification
Qualifications
Essential
- BSc in or pre-reg MSc in Occupational Therapy from a training programme approved by the Royal College of Occupational Therapists
- Registered OT with HCPC
- Able to operate at an advanced level of practice
Desirable
- Post-graduate courses relevant to the post
- Membership of the Royal College of Occupational Therapists
Experience
Essential
- Experience of working as part of a therapy team and multi-disciplinary team
- Completion of preceptorship
- Experience of working with frail older adults
- Awareness and understanding of HCPS and RCOT standards and other national and local initiatives.
Desirable
- Clinical experience gained in a community/intermediate care setting
- Palliative care
- Complex manual handling skills, knowledge of stand aids, hoists etc.
- Experience of audit
- Presentation skills
- Experience of teaching on in-house sessions to staff and service users
Skills and Competencies
Essential
- Understanding of the integration and PCN agendas
- Ability to work without direct supervision
- Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to response immediately to interruptions
- Ability to deal sensitively with patients who may have high levels of anxiety and aggression
- Committed to team and personal development
Desirable
- Ability to demonstrate knowledge of and the implications of standard of the NSF for elderly, NICE Clinical Guidance 21 (Falls Prevention) and the RCP
- Falls and Bone Audit
Attributes
Essential
- Ability to work independently as well as collaboratively in a team
- Ability to work without direct supervision
- Committed to personal and team development
- Committed to person-centred, non-discriminatory practice
Criteria
Essential
- Aware of requirements of confidentiality
- Forward thinking
- Excellent interpersonal skills
- Able to maintain judgement under pressure
- Able to maintain motivation, drive and enthusiasm
- Confident approach
- Flexible approach to work
- Full clean driving licence or ability to travel around the PCN patch to deliver patient care
Person Specification
Qualifications
Essential
- BSc in or pre-reg MSc in Occupational Therapy from a training programme approved by the Royal College of Occupational Therapists
- Registered OT with HCPC
- Able to operate at an advanced level of practice
Desirable
- Post-graduate courses relevant to the post
- Membership of the Royal College of Occupational Therapists
Experience
Essential
- Experience of working as part of a therapy team and multi-disciplinary team
- Completion of preceptorship
- Experience of working with frail older adults
- Awareness and understanding of HCPS and RCOT standards and other national and local initiatives.
Desirable
- Clinical experience gained in a community/intermediate care setting
- Palliative care
- Complex manual handling skills, knowledge of stand aids, hoists etc.
- Experience of audit
- Presentation skills
- Experience of teaching on in-house sessions to staff and service users
Skills and Competencies
Essential
- Understanding of the integration and PCN agendas
- Ability to work without direct supervision
- Capacity to concentrate for considerable periods of time during assessment and management of patients and be expected to response immediately to interruptions
- Ability to deal sensitively with patients who may have high levels of anxiety and aggression
- Committed to team and personal development
Desirable
- Ability to demonstrate knowledge of and the implications of standard of the NSF for elderly, NICE Clinical Guidance 21 (Falls Prevention) and the RCP
- Falls and Bone Audit
Attributes
Essential
- Ability to work independently as well as collaboratively in a team
- Ability to work without direct supervision
- Committed to personal and team development
- Committed to person-centred, non-discriminatory practice
Criteria
Essential
- Aware of requirements of confidentiality
- Forward thinking
- Excellent interpersonal skills
- Able to maintain judgement under pressure
- Able to maintain motivation, drive and enthusiasm
- Confident approach
- Flexible approach to work
- Full clean driving licence or ability to travel around the PCN patch to deliver patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Boston Primary Care Network
Address
Swineshead Medical Group
Fairfax House 1 Packhorse Lane
Boston
Lincolnshire
PE20 3JE
United Kingdom
Employer details
Employer name
Boston Primary Care Network
Address
Swineshead Medical Group
Fairfax House 1 Packhorse Lane
Boston
Lincolnshire
PE20 3JE
United Kingdom
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Head of Engineering
The Royal Marsden NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2327572
Job summary
The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe with a reputation for high quality patient care, research, development and education. The Projects and Estates Department plays an instrumental role within the Trust by managing critical infrastructure, maintenance, and projects across its entire estate which directly impacts on frontline clinical care, cutting edge global research, infection prevention and control and energy efficiency.We have a position within our Estates Department, which provides excellent opportunities to drive improvements in our buildings and infrastructure and manage the delivery of Estates services. We are seeking someone who will find fulfilment from the role knowing that they will be making a real a difference to patients, staff and cancer outcomes on a daily basis and are motivated committed to lifelong learning.We are looking for a committed, highly self-motivated, to join the Estates Team and to take ownership to actively embrace the responsibilities of this post as detailed in the Job Description and Person Specification.
Main duties of the job
o Responsible for the operational management of engineering infrastructure and services across the entire London Estate,o Has overall responsibility for ensuring that engineering maintenance, including contract work, is carried out to appropriate standards and specifications compliant with Trust policies and clinical needso Provides expert specialist and professional engineering expertise to other estates staff, directors, senior management of the organisation; may advise external agencieso Undertakes Authorised Person responsibilities in relation to specified engineering plant, building services /elements and systems / infrastructure and manages safe systems.o Providing high level professional engineering leadership and technical management, oversight, strategic direction and operational advice ensuring the optimum delivery of engineering services, projects /works and maintenance
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
282-E1877
Job locations
The Royal Marsden Chelsea
Chelsea
SW3 6JJ
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- To be an authority on engineering, operations and maintenance within the department, be a key member of the Projects and Estates Department strategic team. Use excellent concise communication skills to brief senior managers within the department as well as Trust management executive when required. Work to raise the profile and professionalism of the Department and protect it from risks through the role performed and, in all communications, and behaviour.
- To exchange maintenance, technical project-related information with senior managers and directors and negotiate with contractors and suppliers.There is a need for excellent communication skills which will assist the department in gaining the cooperation of others and maintain good relations. Such as using skill and knowledge to discuss, negotiate and agree changes to estates operational delivery or plant /equipment as a result of new /changing infection control requirements. This will include encouraging estates staff to use new equipment or new work practises.
- Develop and manage documentation systems including policies, statutory and mandatory records procedures, registers, logbooks and maintenance records.Responsible for the maintenance and modification of Fire Alarm and Detection Systems ensuring compliance with HTM 05 and Fire code. The existing BMS system is linked to the Energy Management System leading to a complex Environmental Control system. Therefore, the frequent monitoring and diagnoses of problems and faults on the sophisticated systems and relevant equipment is required and the need to formulate solutions and recommendations.Responsible as Authorised Person for LV and Medical Gas Pipeline Systems as defined in HTMs guidance. Provide professional/technical advice and best practice guidance to trade staff for engineering systems and equipment
- The physical skills required for the post are varied. These skills would normally be obtained through practical trade training and experience in the use specialist tools, and equipment. Knowledge and the use of Computer systems are essential. The skills will need to be employed where needs dictate and during urgent and emergency situations
Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification To be an authority on engineering, operations and maintenance within the department, be a key member of the Projects and Estates Department strategic team. Use excellent concise communication skills to brief senior managers within the department as well as Trust management executive when required. Work to raise the profile and professionalism of the Department and protect it from risks through the role performed and, in all communications, and behaviour. To exchange maintenance, technical project-related information with senior managers and directors and negotiate with contractors and suppliers.There is a need for excellent communication skills which will assist the department in gaining the cooperation of others and maintain good relations. Such as using skill and knowledge to discuss, negotiate and agree changes to estates operational delivery or plant /equipment as a result of new /changing infection control requirements. This will include encouraging estates staff to use new equipment or new work practises. Develop and manage documentation systems including policies, statutory and mandatory records procedures, registers, logbooks and maintenance records.Responsible for the maintenance and modification of Fire Alarm and Detection Systems ensuring compliance with HTM 05 and Fire code. The existing BMS system is linked to the Energy Management System leading to a complex Environmental Control system. Therefore, the frequent monitoring and diagnoses of problems and faults on the sophisticated systems and relevant equipment is required and the need to formulate solutions and recommendations.Responsible as Authorised Person for LV and Medical Gas Pipeline Systems as defined in HTMs guidance. Provide professional/technical advice and best practice guidance to trade staff for engineering systems and equipment The physical skills required for the post are varied. These skills would normally be obtained through practical trade training and experience in the use specialist tools, and equipment. Knowledge and the use of Computer systems are essential. The skills will need to be employed where needs dictate and during urgent and emergency situations
Person Specification
Education/Qualifications
Essential
- Have previous management experience
- Professional knowledge acquired through degree or equivalent + specialist knowledge acquired through post graduate degree, master's or equivalent level of experience.
Desirable
- Service training
- Additional Hospital Engineering related qualification
Experience
Essential
- Assist patients/clients during incidental contacts Incidental contact with patients
- Responsible for contributing to policy development, implementation for service/ range of policy, service development, department or equivalent Reviews policies for engineering maintenance/ responsible for estates operations policies
- Budget holder for service; responsible for maintenance of physical assets for department/ service Budget holder for estates operations budget; responsible for maintenance of facilities, equipment
- Line management Line manager for engineering operations staff
- Occasional/regular requirement to use computer software to develop or create reports, documents, drawings Uses CAD system for building plans
- Regularly undertakes R&D activity; equipment testing Undertakes estates condition survey; trials of new equipment
- Occasional/ frequent unpleasant conditions/ occasional highly unpleasant conditions Site visits, maintenance activities/ sewage, pest infestation
- Achieving compliance for engineering infrastructure, systems and associated maintenance and service delivery
- Identifying optimum solutions for systems which are suffering from problems caused by a variety or combination of age, inadequate design, poor maintenance, etc
- Experienced with working to deadlines
- Undertaken surveys of engineering infrastructure and buildings
- Experienced in issuing permits to work and practicing safe system of work.
- Experience in emergency preparedness and business continuity planning
Desirable
- Supervision of multi- disciplinary team in Healthcare premises
- Experience of working in a large organisation
- Commercial and Public organisations
Skills Abilities/Knowledge
Essential
- Highly complex facts, requiring analysis, interpretation, comparison of range of options Judgements across engineering issues taking into account legislation, H&S, conflicting demands, content of expert advice on operations matters
- Contribute to the formulisation of long-term strategic plans, impact across organisation Contributes to development of long-term strategic estates operations plans to implement organisational objectives for critical services
- Frequent concentration, work pattern unpredictable Concentration for paperwork, drawings; operational incidents
- Occasional distressing or emotional circumstances Deals with staff grievance, disciplinary issues
- Provide & receive complex information; negotiating skills Exchanges maintenance, technical project-related information with specialists, non-specialists, including senior managers, directors; negotiates with contractors, suppliers
- Ability to diagnose faults in complicated engineering and building plant and equipment. Prioritising work and services while managing competing customer expectations within a works budget while also achieving compliance and functional performance
- Demonstratable Effective management and leadership & team building skills
- Sound financial management ability
- Highly effective communications skills with the ability to plan and organise critical infrastructure works with multiple end users and all stakeholders
- Logical and systematic approach to work tasks & solutions
- Decision making under pressure
- Excellent written and oral communication
- Computer literate with current operating system, current office software and computer aided design (CAD), use CAFM software
Desirable
- Self-motivated
- Be able to work within a pressured environment.
- Evidence of self-advancement
- Able to act efficiently taking a 'hands on' role in an emergency
Other Requirements
Essential
- Highly developed physical skills accuracy important; manipulation of fine tools, materials Use of fine tools and equipment
- Sitting, standing, walking/ frequent light effort for several short period's Light physical effort/ working at heights, carrying surveying equipment
- Empathy with Healthcare issues
- Versatile and flexible in approach
- Meets manual handling criteria
- Able to work at heights, adverse conditions i.e., Heat, dirt, and cramped conditions.
- Sympathetic and discreet when working in patient proximities i.e., working in operating theatres, wards and mortuaries.
Desirable
- Work on own initiative
Person Specification Education/Qualifications Essential Have previous management experience Professional knowledge acquired through degree or equivalent + specialist knowledge acquired through post graduate degree, master's or equivalent level of experience. Desirable Service training Additional Hospital Engineering related qualification Experience Essential Assist patients/clients during incidental contacts Incidental contact with patients Responsible for contributing to policy development, implementation for service/ range of policy, service development, department or equivalent Reviews policies for engineering maintenance/ responsible for estates operations policies Budget holder for service; responsible for maintenance of physical assets for department/ service Budget holder for estates operations budget; responsible for maintenance of facilities, equipment Line management Line manager for engineering operations staff Occasional/regular requirement to use computer software to develop or create reports, documents, drawings Uses CAD system for building plans Regularly undertakes R&D activity; equipment testing Undertakes estates condition survey; trials of new equipment Occasional/ frequent unpleasant conditions/ occasional highly unpleasant conditions Site visits, maintenance activities/ sewage, pest infestation Achieving compliance for engineering infrastructure, systems and associated maintenance and service delivery Identifying optimum solutions for systems which are suffering from problems caused by a variety or combination of age, inadequate design, poor maintenance, etc Experienced with working to deadlines Undertaken surveys of engineering infrastructure and buildings Experienced in issuing permits to work and practicing safe system of work. Experience in emergency preparedness and business continuity planning Desirable Supervision of multi- disciplinary team in Healthcare premises Experience of working in a large organisation Commercial and Public organisations Skills Abilities/Knowledge Essential Highly complex facts, requiring analysis, interpretation, comparison of range of options Judgements across engineering issues taking into account legislation, H&S, conflicting demands, content of expert advice on operations matters Contribute to the formulisation of long-term strategic plans, impact across organisation Contributes to development of long-term strategic estates operations plans to implement organisational objectives for critical services Frequent concentration, work pattern unpredictable Concentration for paperwork, drawings; operational incidents Occasional distressing or emotional circumstances Deals with staff grievance, disciplinary issues Provide & receive complex information; negotiating skills Exchanges maintenance, technical project-related information with specialists, non-specialists, including senior managers, directors; negotiates with contractors, suppliers Ability to diagnose faults in complicated engineering and building plant and equipment. Prioritising work and services while managing competing customer expectations within a works budget while also achieving compliance and functional performance Demonstratable Effective management and leadership & team building skills Sound financial management ability Highly effective communications skills with the ability to plan and organise critical infrastructure works with multiple end users and all stakeholders Logical and systematic approach to work tasks & solutions Decision making under pressure Excellent written and oral communication Computer literate with current operating system, current office software and computer aided design (CAD), use CAFM software Desirable Self-motivated Be able to work within a pressured environment. Evidence of self-advancement Able to act efficiently taking a 'hands on' role in an emergency Other Requirements Essential Highly developed physical skills accuracy important; manipulation of fine tools, materials Use of fine tools and equipment Sitting, standing, walking/ frequent light effort for several short period's Light physical effort/ working at heights, carrying surveying equipment Empathy with Healthcare issues Versatile and flexible in approach Meets manual handling criteria Able to work at heights, adverse conditions i.e., Heat, dirt, and cramped conditions. Sympathetic and discreet when working in patient proximities i.e., working in operating theatres, wards and mortuaries. Desirable Work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Chelsea
Chelsea
SW3 6JJ
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
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Sleep Nurse Associate
Great Western Hospitals NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 2327559
Job summary
This is a fixed term maternity cover for 12 months - ending September 2027.
We are seeking a Band 4 Sleep Nurse Associate to join our team within the Great Western Hospital to cover maternity leave for one year
You will be required to work across three site, GWH, West Swindon and Moredon Medical Centre.
This is an exciting opportunity for you to develop your clinical skills and knowledge within the Sleep Service.
The Sleep Nurse Associate will work under the direction of the Sleep Specialist Nurses, providing specialist nursing care, support, education and advice to patients, their carer and other health care professionals regarding management of their condition.
Main duties of the job
1. With oversight prepare and set up new patients on Continuous Positive Airway Pressure (CPAP). This involves patient assessment, explanation of Obstructive sleep apnoea (OSA) and CPAP therapy, mask fitting, trial of CPAP equipment and downloading compliance data.
2. With oversight prepare and assist in the setup of new patients up on Non-invasive ventilation, this also includes explanation into therapy, mask fitting and trial of NIV equipment and downloading Compliance data and taking appropriate action as necessary.
3. To deal with clinical queries from new and long-term CPAP and NIV users over the telephone and by email.
4. To provide Home sleep studies and oximetry on an outpatient basis.
5. To Ensure simple fault remedy, cleaning, and maintenance of recording equipment within the service.
6. To Download home sleep monitoring equipment and ensure cleaned and ready for next patient.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
249-8085193-2
Job locations
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Job description
Job responsibilities
7. To be able to prepare and set up the sleep recording equipment in the inpatient sleep room.
8. To attend and assist in sleep reporting sessions with the consultant in the absence of the band 6 or 7.
9. Assess patients compliance with treatment and utilise techniques to improve their compliance thus maximising effectiveness of therapy.
10. Maintaining patient records and data bases.
11. Provide professional and specialist Knowledge, advice, and training to medical and nursing staff where appropriate on management of patients requiring CPAP or Non-invasive ventilation.
12. Inpatient visits for patients requiring NIV or mask issues.
13. Take responsibility for, prioritise and manage own workload under appropriate direction.
Please see attached JD for full responsibilities
Job description
Job responsibilities
7. To be able to prepare and set up the sleep recording equipment in the inpatient sleep room.
8. To attend and assist in sleep reporting sessions with the consultant in the absence of the band 6 or 7.
9. Assess patients compliance with treatment and utilise techniques to improve their compliance thus maximising effectiveness of therapy.
10. Maintaining patient records and data bases.
11. Provide professional and specialist Knowledge, advice, and training to medical and nursing staff where appropriate on management of patients requiring CPAP or Non-invasive ventilation.
12. Inpatient visits for patients requiring NIV or mask issues.
13. Take responsibility for, prioritise and manage own workload under appropriate direction.
Please see attached JD for full responsibilities
Person Specification
Qualifications
Essential
- Nursing Associate Foundation Degree qualification,
- Registered Nursing associate on the NMC register
Experience
Essential
- Evidence of continuing professional developemnet
- Experience of working in Respiratory medicine or acute ward
- Working as an effective member of a multidisciplinary team
- Ability to function as an effective team member
Desirable
- Experience of working in a sleep clinic
- Experience of working in a sleep clinic
- Managing patients with problems (mask and machine)
Person Specification
Qualifications
Essential
- Nursing Associate Foundation Degree qualification,
- Registered Nursing associate on the NMC register
Experience
Essential
- Evidence of continuing professional developemnet
- Experience of working in Respiratory medicine or acute ward
- Working as an effective member of a multidisciplinary team
- Ability to function as an effective team member
Desirable
- Experience of working in a sleep clinic
- Experience of working in a sleep clinic
- Managing patients with problems (mask and machine)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 26 day(s) ago
Reference: 2327551
Job summary
The Oaks Medical Centre and Blackwood Health Centre has a fantastic opportunity for a GP to join its team. We are looking for an additional salaried GP to join our team between our 2 surgeries, The Oaks Medical Centre and Blackwood Health Centre.
The Oaks is a forward thinking and progressive organisation with two main objectives, firstly to become an employer of choice that secondly, delivers first class care to its patients.
An excellent package awaits the right candidate which will include flexibility, being part of an incredibly supportive team and with opportunities to develop and progress into a senior role within the practice.
The Practice is now actively encouraging its salaried GP team to not just to get involved, but to assist and lead on projects that achieve our two main business aims highlighted above. Of course, time is given and protected to do this.
It is also worth knowing that in line with our aims to improve staff wellbeing and in acknowledgement of GP workload pressures, the Oaks has very successfully put significant investment into reducing the administrative burden placed on GPs.
Main duties of the job
You will be working as part of a well-functioning team consisting of GPs, ANP's, Paramedics, Nurses, HCA's and big number of back office staff. Each day is led by an experienced on-call GP who's role is purely supervisory, and there to support the whole team.
The Practice, whilst having a family feel to it, also understands the importance of structure, recognition and development for its staff. This is an excellent opportunity for anyone looking to work in a supporting environment with a built in culture of development and progression.
We have sessions available at multiple sites and throughout the week so please don't hesitate to get in touch if you would like to talk about this or anything else.
About us
The Oaks Medical Centre has around 70 employees working across three sites in the Great Barr and Streetly area.
The practice has a great attitude to its staff and as such achieves retention rates far above the industry standard. 'No idea is a bad idea' at The Oaks and as such is a great place for anyone who really wishes to make a difference.
From the daily coffee and catch up meetings for all clinicians to attend, to shared lunch breaks in a lovely purpose built staff room for the whole team, The Oak's focus is its staff first as it is only with happy staff, they we are able to deliver the best patient care possible.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4814-26-0010
Job locations
199 Shady Lane
Birmingham
B44 9ER
United Kingdom
Chester Road Doctors Surgery
119 Chester Road
Streetly
Sutton Coldfield
West Midlands
B74 2HE
United Kingdom
Blackwood Health Centre
Blackwood Road
Sutton Coldfield
West Midlands
B743PL
United Kingdom
Job description
Job responsibilities
The post-holder will manage a clinical caseload and deal with a wide range of health needs in a primary care setting, working as part of the practice team, delivering a high standard of clinical care to patients registered and attending the GP practice.
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
Job description
Job responsibilities
The post-holder will manage a clinical caseload and deal with a wide range of health needs in a primary care setting, working as part of the practice team, delivering a high standard of clinical care to patients registered and attending the GP practice.
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
Person Specification
Qualifications
Essential
- Current registration with GMC and NHS performers list (with no conditions preventing working or restrictions on practice) and engaged in regular clinical work MRCGP examination or equivalent experience.
Desirable
- Minor Surgery
- Joint Injections
Experience
Essential
- Good organisational and IT skills desirable.
- Will have excellent interpersonal skills and be committed to working as part of a team.
- Will have excellent communication skills, both written and verbal.
- Clear commitment to delivering quality and patient focused services. Record of on-going CPD and learning
Person Specification
Qualifications
Essential
- Current registration with GMC and NHS performers list (with no conditions preventing working or restrictions on practice) and engaged in regular clinical work MRCGP examination or equivalent experience.
Desirable
- Minor Surgery
- Joint Injections
Experience
Essential
- Good organisational and IT skills desirable.
- Will have excellent interpersonal skills and be committed to working as part of a team.
- Will have excellent communication skills, both written and verbal.
- Clear commitment to delivering quality and patient focused services. Record of on-going CPD and learning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Oaks Medical Centre
Address
199 Shady Lane
Birmingham
B44 9ER
United Kingdom
Employer's website
Employer details
Employer name
The Oaks Medical Centre
Address
199 Shady Lane
Birmingham
B44 9ER
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 26 day(s) ago
Reference: 2327548
Job summary
Are you a tech-savvy professional with a passion for procurement and IT support? The Christie NHS Foundation Trust is seeking a Senior IT Procurement Technician to manage end-to-end hardware and software procurement, support technical diagnostics, and contribute to build automation and equipment preparation.This role blends technical expertise with excellent customer service and business awareness. You'll be a key player in ensuring smooth IT operations across the Trust, responding to service requests, managing stock, and supporting remote and on-site deployments.This role is highly visible, and requires a combination of technical ability, customer care skills, and business awareness.The post holder will work on their own initiative but will take advice and guidance from the IT Asset and Procurement Manager, Lead Desktop Support Engineer or the IT Service Delivery Manager if required. You will be expected to develop close working relationships with all members of the Digital Services team.
Main duties of the job
As a Senior IT Procurement Technician, you will play a vital role in ensuring the smooth delivery and support of IT services across The Christie NHS Foundation Trust. Your responsibilities will include:o Manage end-to-end procurement of IT hardware and software, ensuring timely and accurate fulfilment of requests.o Deliver and deploy IT equipment to remote sites, peripheral clinics, and satellite locations.o Prepare and image devices using Microsoft SCCM and Intune, ensuring security and asset tagging is completed before deployment.o Maintain adequate stock levels and oversee replenishment processes, including ordering stock when required.o Respond to service desk tickets and customer requests, providing expert advice on IT hardware and peripherals.o Diagnose and resolve hardware issues, escalating complex problems to relevant teams or third-party support providers.o Monitor devices for failed updates and ensure prompt resolution.o Liaise with the End User Compute team to escalate build-related issues and assist with corporate image changes.o Maintain and update the IT asset database, correcting discrepancies and ensuring accurate records.o Ensure proper disposal and recycling of IT hardware in line with Trust policies.o Record and update resolution details in the ITSM tool, supporting performance reporting and analytics.o Proactively identify recurring incidents, conduct root cause analysis, and contribute to problem management.
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
413-110642-DS-SA
Job locations
IT ICT - E00387
Manchester
M20 4BX
United Kingdom
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
- To respond and resolve requests assigned from the customers and Service Desk, ensuring a smooth procurement process for both hardware and software requests.
- Provide and deliver hardware / software for remote sites e.g., peripheral clinics and Trust satellite sites.
- Delivery an excellent quality, staff-focused service.
- Provide advice and expertise on all aspects of IT hardware and peripherals used within the trust.
- Liaise with relevant third-party maintenance/support providers, recording and escalating any hardware/software issues as required.
- Deploy all requests for hardware, software and peripherals throughout the trust, ensuring these are deployed in line with Digital SLAs.
- To prepare and image devices using Microsoft SCCM and or Microsoft Intune ready for deployment, including security and asset making of devices.
- To maintain and update the Asset database and correct any discrepancies.
- To ensure adequate stock levels are maintained and stock replenishment is fulfilled.
- To ensure all refuge and waste disposal is carried out where required.
- To ensure all aspects of Hardware Recycling / Disposal is correctly undertaken.
- Liaise with our End User Compute team to ensure that any build related issues are escalated to them.
- To assist with new or changes to the trusts corporate build image.
- Proactively monitor for any devices that have failed updates to ensure these are logged and resolved as soon as possible.
- Update the Service Desk Management System (ITSM Tool) to support the provision of performance statistics.
- Be proactive in the approach to problem management by identifying multiple instances of incidents, researching possible resolutions and in some cases undertake root cause analysis.
- Update and record resolution details in the Service Desk Management software, ensuring that the relevant resolution category and outcome are completed.
- Assign unresolved incidents to the appropriate specialist IT Team/person.
- Communicate with the end user informing them on progress and providing where possible and estimated resolution/delivery time.
- Escalate any major incidents to the IT Service Delivery Manager or Head of Digital Operations and contribute to major incident reviews where appropriate.
- Manage own workload with minimum supervision.
- Contribute to policies, procedures, and protocols for own work area.
- Work autonomously but within departmental procedures.
- Create and maintain technical procedures and training documentation for use by members of the team.
- Establish and maintain positive working relationships within the Digital Services department, key stakeholders, and all Trust departments.
- Participate in personal objective setting and reviews that are in line with strategic objectives.
- Attend all mandatory training sessions as required by the Trust.
Documentation & Continuous Improvement Create and maintain technical procedures and training documentation for team use. Contribute to departmental policies, procedures, and protocols. Participate in IT projects and service improvement initiatives. Attend mandatory training and engage in personal development aligned with Trust objectives. Customer Service & Communication Deliver a high-quality, staff-focused service, keeping end users informed of progress and expected resolution times. Communicate technical issues in a clear, non-technical manner to staff at all levels. Establish and maintain positive working relationships across the Digital Services department and wider Trust.
GENERAL DUTIESPhysical effortThere is a frequent requirement to exert intense physical effort for several short periods during a shift.Mental effortThere is a frequent requirement for prolonged concentration.
Emotional effortExposure to distressing or emotional circumstances is rare.
Working conditionsOccasional exposure to unpleasant working conditions such as cold and noisy air-conditioned Data Centres.
OTHER RESPONSIBILITIES
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the lights of changing circumstances and in consultation with the job holder.
Job description Job responsibilities DUTIES AND RESPONSIBILITIES To respond and resolve requests assigned from the customers and Service Desk, ensuring a smooth procurement process for both hardware and software requests. Provide and deliver hardware / software for remote sites e.g., peripheral clinics and Trust satellite sites. Delivery an excellent quality, staff-focused service. Provide advice and expertise on all aspects of IT hardware and peripherals used within the trust. Liaise with relevant third-party maintenance/support providers, recording and escalating any hardware/software issues as required. Deploy all requests for hardware, software and peripherals throughout the trust, ensuring these are deployed in line with Digital SLAs. To prepare and image devices using Microsoft SCCM and or Microsoft Intune ready for deployment, including security and asset making of devices. To maintain and update the Asset database and correct any discrepancies. To ensure adequate stock levels are maintained and stock replenishment is fulfilled. To ensure all refuge and waste disposal is carried out where required. To ensure all aspects of Hardware Recycling / Disposal is correctly undertaken. Liaise with our End User Compute team to ensure that any build related issues are escalated to them. To assist with new or changes to the trusts corporate build image. Proactively monitor for any devices that have failed updates to ensure these are logged and resolved as soon as possible. Update the Service Desk Management System (ITSM Tool) to support the provision of performance statistics. Be proactive in the approach to problem management by identifying multiple instances of incidents, researching possible resolutions and in some cases undertake root cause analysis. Update and record resolution details in the Service Desk Management software, ensuring that the relevant resolution category and outcome are completed. Assign unresolved incidents to the appropriate specialist IT Team/person. Communicate with the end user informing them on progress and providing where possible and estimated resolution/delivery time. Escalate any major incidents to the IT Service Delivery Manager or Head of Digital Operations and contribute to major incident reviews where appropriate. Manage own workload with minimum supervision. Contribute to policies, procedures, and protocols for own work area. Work autonomously but within departmental procedures. Create and maintain technical procedures and training documentation for use by members of the team. Establish and maintain positive working relationships within the Digital Services department, key stakeholders, and all Trust departments. Participate in personal objective setting and reviews that are in line with strategic objectives. Attend all mandatory training sessions as required by the Trust. Documentation & Continuous Improvement Create and maintain technical procedures and training documentation for team use. Contribute to departmental policies, procedures, and protocols. Participate in IT projects and service improvement initiatives. Attend mandatory training and engage in personal development aligned with Trust objectives. Customer Service & Communication Deliver a high-quality, staff-focused service, keeping end users informed of progress and expected resolution times. Communicate technical issues in a clear, non-technical manner to staff at all levels. Establish and maintain positive working relationships across the Digital Services department and wider Trust. GENERAL DUTIESPhysical effortThere is a frequent requirement to exert intense physical effort for several short periods during a shift.Mental effortThere is a frequent requirement for prolonged concentration. Emotional effortExposure to distressing or emotional circumstances is rare. Working conditionsOccasional exposure to unpleasant working conditions such as cold and noisy air-conditioned Data Centres. OTHER RESPONSIBILITIES This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the lights of changing circumstances and in consultation with the job holder.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent relevant experience.
Desirable
- Higher National Certificate or Diploma in IT, or equivalent experience.
- ITIL Foundation Certificate.
Experience
Essential
- Recent experience in a technical support role, including installation and configuration services.
- Experience supporting Microsoft Office products as well as web-based applications.
- Using and supporting Microsoft Operating systems such as Windows 10 /11.
- Demonstrable user support skills.
- Customer service skills and fault resolution advising on a wide range of IT issues and problems.
- Multi-tasking ability required to deal with multiple incidents awaiting resolution.
- Application, Hardware, and Operating System investigation testing.
- Remote support technologies such as SCCM, Citrix etc
Desirable
- Experience of working in an NHS organisation.
- Worked in large organisation/busy office.
- Preparation of short written reports.
- Experience of managing small project.
- Experience of Customer Relation Management.
Skills
Essential
- Excellent communication skills - verbal, written, presentational and interpersonal.
- Advanced keyboard skills.
- Ability to work and make decisions autonomously.
- Strong analytical and problem-solving skills
- Ability to communicate system and technical issues in a non-technical way to a variety of staff at different levels within the organisation.
- Ability to analyse situations / information to identify and resolve a range of problems.
- Plan tasks and activities which may require adjustment due to variable workload / interruptions.
- Ability to use own initiative, coach individuals.
- Able to work to deadlines, prioritise and manage workload in a busy and changing environment.
- Well presented, flexible, positive, resilient, methodical, team player
Desirable
- NHS Clinical Systems and support.
- Ability to think creatively
Knowledge
Essential
- Excellent working knowledge of supporting a Microsoft Windows 10 and 11 environments.
- Working knowledge of IT hardware and software in a support context.
- Microsoft Office 2016 onwards.
- Basic network knowledge including LAN, WAN, VPN, VOIP technologies.
- Knowledge and understanding of SLAs & priorities.
Desirable
- Knowledge of the working practices of NHS Trusts.
- Microsoft Office 365.
Values
Essential
- You will demonstrate your values and behaviors mirror those of the Trust
- Professional, calm, and efficient manner.
- Challenges constructively and accepts constructive challenge from others.
- Promotes change and improvement.
Other
Essential
- Office based role with the need for travel to Christie managed sites as necessary.
- Ability to undertake shift working including out-of- hours, weekend, and Public Holidays.
- Ability to carry computer and or move computer equipment around the Trust and to other Christie sites.
- Driving Licence / Car Owner.
Desirable
- Evidence of continuing professional and personal development.
Person Specification Qualifications Essential Educated to GCSE level or equivalent relevant experience. Desirable Higher National Certificate or Diploma in IT, or equivalent experience. ITIL Foundation Certificate. Experience Essential Recent experience in a technical support role, including installation and configuration services. Experience supporting Microsoft Office products as well as web-based applications. Using and supporting Microsoft Operating systems such as Windows 10 /11. Demonstrable user support skills. Customer service skills and fault resolution advising on a wide range of IT issues and problems. Multi-tasking ability required to deal with multiple incidents awaiting resolution. Application, Hardware, and Operating System investigation testing. Remote support technologies such as SCCM, Citrix etc Desirable Experience of working in an NHS organisation. Worked in large organisation/busy office. Preparation of short written reports. Experience of managing small project. Experience of Customer Relation Management. Skills Essential Excellent communication skills - verbal, written, presentational and interpersonal. Advanced keyboard skills. Ability to work and make decisions autonomously. Strong analytical and problem-solving skills Ability to communicate system and technical issues in a non-technical way to a variety of staff at different levels within the organisation. Ability to analyse situations / information to identify and resolve a range of problems. Plan tasks and activities which may require adjustment due to variable workload / interruptions. Ability to use own initiative, coach individuals. Able to work to deadlines, prioritise and manage workload in a busy and changing environment. Well presented, flexible, positive, resilient, methodical, team player Desirable NHS Clinical Systems and support. Ability to think creatively Knowledge Essential Excellent working knowledge of supporting a Microsoft Windows 10 and 11 environments. Working knowledge of IT hardware and software in a support context. Microsoft Office 2016 onwards. Basic network knowledge including LAN, WAN, VPN, VOIP technologies. Knowledge and understanding of SLAs & priorities. Desirable Knowledge of the working practices of NHS Trusts. Microsoft Office 365. Values Essential You will demonstrate your values and behaviors mirror those of the Trust Professional, calm, and efficient manner. Challenges constructively and accepts constructive challenge from others. Promotes change and improvement. Other Essential Office based role with the need for travel to Christie managed sites as necessary. Ability to undertake shift working including out-of- hours, weekend, and Public Holidays. Ability to carry computer and or move computer equipment around the Trust and to other Christie sites. Driving Licence / Car Owner. Desirable Evidence of continuing professional and personal development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Christie NHS FT
Address
IT ICT - E00387
Manchester
M20 4BX
United Kingdom
Employer's website
https://www.christie.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Christie NHS FT
Address
IT ICT - E00387
Manchester
M20 4BX
United Kingdom
Employer's website
https://www.christie.nhs.uk/ (Opens in a new tab)
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Screening Officer
NHS North Of England Commissioning Support Unit View all jobs
Posted 26 day(s) ago
Reference: 2327544
Job summary
Are you a customer-focused and self-motivated individual with a passion for getting things right? Are you looking for an exciting opportunity to make a real difference by delivering high quality care to service users.
Due to the implementation of a new IT system, we are looking for a number of enthusiastic Screening Officers to join the CSAS team on a temporary basis. The team of over 100 staff provides a pivotal role in the National Call and Recall service for Cervical Cancer Screening. The Screening Officer is a key role in ensuring that all participants of the programme are called for screening and receive their results
Main duties of the job
This role will be responsible for:
- To co-ordinate and ensure high quality administrative support for the Cervical Screening service within North of England Commissioning Support (NECS).
- The Screening Officer will ensure allocated cases are processed in line with the Work Instructions.
- The Screening Officer will be representing NECS in delivering call and recall provision nationally and will also support the wider aspects of the cervical screening programme e.g. cease and delays; incidents; comms; cytology laboratory results etc.
- The post will involve close working with other colleagues within NECS, NHSE and PHE to support the delivery of a successful service.
- To answer general telephone enquiries from GPs, surgery staff, screening office staff and laboratories and other health care professionals.
- To provide the information needed by members of the Cervical Screening Team to carry out end-to-end processing to allocate CRM work, using the Work Allocation Work Instruction.
About us
At NECS we are very proud to be part of the NHS England family. We are one of the very few truly customer-owned entities within the NHS. We have grown from our roots in the North East to be an NHS business with customers the length and breadth of the UK and further abroad. Our customer base has diversified significantly over this period, and we are now very pleased to be serving NHS providers as well as commissioners, NHSE regions, Local Authorities, General Practices and national NHSE Directorates.
NECS combines specialist skills and expertise with scale and resilience to achieve required results. We combine core NHS values with a sharp focus on customer care and a relentless pursuit of continuous improvement. We very much see ourselves as a key partner in the future success of the healthcare system and we take our share of the responsibility for shaping effective delivery.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. Were passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that as well as an excellent benefits package including generous holidays and pension plus free car parking and access to NHS discounts.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
I9869-CSAS-7978
Job locations
Falcon House
Fulwood Park, Caxton Road
Preston
PR2 9NZ
United Kingdom
Job description
Job responsibilities
JOB PURPOSE
- To co-ordinate and ensure high quality administrative support for the CervicalScreening service within North of England Commissioning Support (NECS).
- The Screening Officer will ensure allocated cases are processed in line with theStandard Operating Procedures.
- The Screening Officer will be representing NECS in delivering call and recallprovision nationally and will also support the wider aspects of the cervical screeningprogramme e.g. cease and delays; incidents; comms; cytology laboratory results etc.
- The post will involve close working with other colleagues within NECS, NHSE andPHE to support the delivery of a successful service
- To answer general telephone enquiries from GPs, surgery staff, screening officestaff and laboratories and general public
- To provide the information needed by members of the Cervical Screening Team tocarry out end-to-end processing to allocate CRM work, using the Work AllocationSOP.
DIMENSIONS
This role supports the National Cervical Screening Programme and is vital in supportingwomens health and saving lives ensuring that women receive invites/reminders, processestest results by:
- Providing Prior Notification Lists (PNLs) of patients eligible for screening to GPpractices;
- Sending out call and recall letters to patients eligible for cervical screening tests;
- Notifying patients of test results once we receive these from laboratories.
- To assist in the efficient and effective running of the Cervical Screening AdministrationServices (CSAS).
- To maintain the accuracy of clinical and demographic information in a specialised database (The NHS Information Authority National Screening Programmes ExeterSystem) including the upload, processing and validating of large batches of clinicalresults and the resolving of any discrepancies or anomalies in the data in an end to endprocess.
- To prepare quality check and distribute all printed material associated with the CervicalCytology Screening schemes within national and local timescales and auditrequirements. To provide information and advice to users of the scheme including thegeneral public.
KEY RESULT AREAS
The post holder will:
- Contribute daily to the day to day running of the Cervical Screeningprogrammes.
- Allocation of CRM cases (if working on work allocation).
- Daily involvement with high levels of inputting using the screens and analysis ofjobs on systems, preparing and checking large numbers of invitation and resultletters, uploading and checking batches of electronic information including testresults and answering enquiries from users of the scheme some of which aresensitive and or complex which involves some analysis of data and facts.
- To be able reschedule and plan for any day to day adjustments that may berequired to deliver the screening service in line with the daily NHAIS andLablinks contractual deadlines.
- Communicates and processes complex and sensitive information and data relatedto for example notifying patients of test results.
- Contribute regularly to ensuring the screening service is delivered within theservice level agreement adhering to the standard operating procedures (SOPs) to deliver in line with customer expectations.
- Using the CSAS SOPs to ensure all cases are correctly administered and processed using appropriate systems in an end to end process daily.
- Adhocly respond to all telephone enquiries utilising the systems in place andact with initiative in responding to enquiries, complaints, incidents,correspondence and e-mails on behalf of the CSAS.
- Regularly support the Team Managers and Operations Manager in the collationof the reporting requirements for the CSAS in line with the specification.
- Encourages and co-ordinates the sharing of knowledge and lessons learntacross teams and projects to ensure effective working and learning.
- Participate in arrangements for cross cover during periods of annual leave andsickness.
- Assist in the induction of new staff (as a buddy) and staff training as required,participate and be updated in the ongoing technology packages which are/andwill become available.
- Contributes and proposes changes to working practices for the CervicalScreening service.
- Maintain the strictest level of confidentiality at all times.
- Be conversant and comply with the organisations, policies and procedures.
- The Screening Officer will be expected to work on their own initiative withinappropriate occupational guidelines, referring to the Team Manager as necessary.
- Co-ordinate the provision of high quality, professional, responsive and flexibleadministrative support.
- Support the delivery of excellence to customers.
- Carry out any duties as agreed with the Team Manager, commensurate with the grade of the post.
Job description Job responsibilities JOB PURPOSETo co-ordinate and ensure high quality administrative support for the CervicalScreening service within North of England Commissioning Support (NECS).The Screening Officer will ensure allocated cases are processed in line with theStandard Operating Procedures.The Screening Officer will be representing NECS in delivering call and recallprovision nationally and will also support the wider aspects of the cervical screeningprogramme e.g. cease and delays; incidents; comms; cytology laboratory results etc.The post will involve close working with other colleagues within NECS, NHSE andPHE to support the delivery of a successful serviceTo answer general telephone enquiries from GPs, surgery staff, screening officestaff and laboratories and general publicTo provide the information needed by members of the Cervical Screening Team tocarry out end-to-end processing to allocate CRM work, using the Work AllocationSOP.DIMENSIONSThis role supports the National Cervical Screening Programme and is vital in supportingwomens health and saving lives ensuring that women receive invites/reminders, processestest results by:Providing Prior Notification Lists (PNLs) of patients eligible for screening to GPpractices;Sending out call and recall letters to patients eligible for cervical screening tests;Notifying patients of test results once we receive these from laboratories.To assist in the efficient and effective running of the Cervical Screening AdministrationServices (CSAS).To maintain the accuracy of clinical and demographic information in a specialised database (The NHS Information Authority National Screening Programmes ExeterSystem) including the upload, processing and validating of large batches of clinicalresults and the resolving of any discrepancies or anomalies in the data in an end to endprocess.To prepare quality check and distribute all printed material associated with the CervicalCytology Screening schemes within national and local timescales and auditrequirements. To provide information and advice to users of the scheme including thegeneral public.KEY RESULT AREASThe post holder will:Contribute daily to the day to day running of the Cervical Screeningprogrammes.Allocation of CRM cases (if working on work allocation).Daily involvement with high levels of inputting using the screens and analysis ofjobs on systems, preparing and checking large numbers of invitation and resultletters, uploading and checking batches of electronic information including testresults and answering enquiries from users of the scheme some of which aresensitive and or complex which involves some analysis of data and facts.To be able reschedule and plan for any day to day adjustments that may berequired to deliver the screening service in line with the daily NHAIS andLablinks contractual deadlines.Communicates and processes complex and sensitive information and data relatedto for example notifying patients of test results.Contribute regularly to ensuring the screening service is delivered within theservice level agreement adhering to the standard operating procedures (SOPs) to deliver in line with customer expectations.Using the CSAS SOPs to ensure all cases are correctly administered and processed using appropriate systems in an end to end process daily.Adhocly respond to all telephone enquiries utilising the systems in place andact with initiative in responding to enquiries, complaints, incidents,correspondence and e-mails on behalf of the CSAS.Regularly support the Team Managers and Operations Manager in the collationof the reporting requirements for the CSAS in line with the specification.Encourages and co-ordinates the sharing of knowledge and lessons learntacross teams and projects to ensure effective working and learning.Participate in arrangements for cross cover during periods of annual leave andsickness.Assist in the induction of new staff (as a buddy) and staff training as required,participate and be updated in the ongoing technology packages which are/andwill become available.Contributes and proposes changes to working practices for the CervicalScreening service.Maintain the strictest level of confidentiality at all times.Be conversant and comply with the organisations, policies and procedures.The Screening Officer will be expected to work on their own initiative withinappropriate occupational guidelines, referring to the Team Manager as necessary.Co-ordinate the provision of high quality, professional, responsive and flexibleadministrative support.Support the delivery of excellence to customers.Carry out any duties as agreed with the Team Manager, commensurate with the grade of the post.
Person Specification
Qualifications
Essential
- Good standard of general education 5 GCSE or equivalent including Mathematics & English or equivalent experience.
- Experience of using Microsoft office systems including Word, Excel.
- Educated to NVQ level 3 or equivalent experience.
Desirable
- Experience of using either a Customer Relationship Management (CRM) system, or other IT systems as a key part of a day-to-day role.
Experience
Essential
- Customer case handling and administrative processing experience in PCS related or other key services where customers and achievement of defined SLAs are important - minimum 1 year.
- Knowledge of relevant administration systems.
- Excellent standard of customer interaction and verbal communication.
- Familiar with working in an office environment.
- Excellent communication skills including an excellent standard of written and spoken English.
- Ability to operate an IT and telephone system (with the appropriate training and support).
- Internal and external customer focus.
Skills and Competencies
Essential
- Advanced keyboard skills.
- Effective communication skills (oral & written).
- Ability to use initiative and work to demanding deadlines.
- Excellent organisational skills, manage a number of tasks
- at any one time.
Desirable
- Able to organise own workload and prioritise.
- Ability to develop good communication links with management and staff at all levels across the organisation and other agencies.
Other Requirements
Essential
- Takes responsibility for both their individual performance and their contribution to team performance.
- Demonstrates a high level of initiative and common sense in relation to contact handling and resolution of open cases to the satisfaction of customers.
- Work well as part of a team and is responsive to the priorities and direction set by Team and Managers.
- Is willing to challenge and offer up constructive suggestions and feedback.
- Is willing to go the extra mile to ensure customer satisfaction and operational SLAs are met.
- Deal with information in a discrete and confidential manner.
- Is self-motivated and goal oriented.
Person Specification Qualifications Essential Good standard of general education 5 GCSE or equivalent including Mathematics & English or equivalent experience. Experience of using Microsoft office systems including Word, Excel. Educated to NVQ level 3 or equivalent experience. Desirable Experience of using either a Customer Relationship Management (CRM) system, or other IT systems as a key part of a day-to-day role. Experience Essential Customer case handling and administrative processing experience in PCS related or other key services where customers and achievement of defined SLAs are important - minimum 1 year. Knowledge of relevant administration systems. Excellent standard of customer interaction and verbal communication. Familiar with working in an office environment. Excellent communication skills including an excellent standard of written and spoken English. Ability to operate an IT and telephone system (with the appropriate training and support). Internal and external customer focus. Skills and Competencies Essential Advanced keyboard skills. Effective communication skills (oral & written). Ability to use initiative and work to demanding deadlines. Excellent organisational skills, manage a number of tasks at any one time. Desirable Able to organise own workload and prioritise. Ability to develop good communication links with management and staff at all levels across the organisation and other agencies. Other Requirements Essential Takes responsibility for both their individual performance and their contribution to team performance. Demonstrates a high level of initiative and common sense in relation to contact handling and resolution of open cases to the satisfaction of customers. Work well as part of a team and is responsive to the priorities and direction set by Team and Managers. Is willing to challenge and offer up constructive suggestions and feedback. Is willing to go the extra mile to ensure customer satisfaction and operational SLAs are met. Deal with information in a discrete and confidential manner. Is self-motivated and goal oriented.
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
Falcon House
Fulwood Park, Caxton Road
Preston
PR2 9NZ
United Kingdom
Employer's website
https://www.necsu.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
Falcon House
Fulwood Park, Caxton Road
Preston
PR2 9NZ
United Kingdom
Employer's website
https://www.necsu.nhs.uk (Opens in a new tab)
Apply Now
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