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Occupational Therapist
William Merritt Disabled Living Centre
North East England
GBP 37,000 - 39,959 per year
Activity Therapist
Job summary We are looking for an Occupational Therapist who wants to develop their skills and knowledge in adult and paediatric assessments, which include d...
1 month(s) ago
Occupational Therapist
William Merritt Disabled Living Centre
North East England
GBP 37,000 - 39,959 per year
Activity Therapist
Job summary We are looking for an Occupational Therapist who wants to develop their skills and knowledge in adult and paediatric assessments, which include d...
1 month(s) ago
Service Support Centre Administrator
Coventry And Rugby GP Alliance
North East England
GBP 0 - 12 per year
Support Staff
Job summary We are seeking a motivated and highly organised Services Support Centre Administrator to join our friendly and supportive team.
1 month(s) ago
Service Support Centre Administrator
Coventry And Rugby GP Alliance
North East England
GBP 0 - 12 per year
Support Staff
Job summary We are seeking a motivated and highly organised Services Support Centre Administrator to join our friendly and supportive team.
1 month(s) ago
Learning Disability Health Team Administrator - South Manchester
Manchester University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are looking to recruit a team administrator to our friendly team in the south of the city The post holder will be responsible for providing ef...
1 month(s) ago
Learning Disability Health Team Administrator - South Manchester
Manchester University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are looking to recruit a team administrator to our friendly team in the south of the city The post holder will be responsible for providing ef...
1 month(s) ago
Pharmacy Medicines Management Assistant
Manchester University NHS Foundation Trust
North East England
GBP 25,272 - 27,476 per year
Pharmacist
Job summary Manchester University Hospital Foundation Trust (MFT) is one of the biggest, most ambitious and most progressive NHS Trusts in the country.
1 month(s) ago
Pharmacy Medicines Management Assistant
Manchester University NHS Foundation Trust
North East England
GBP 25,272 - 27,476 per year
Pharmacist
Job summary Manchester University Hospital Foundation Trust (MFT) is one of the biggest, most ambitious and most progressive NHS Trusts in the country.
1 month(s) ago
Senior Dosimetrist
The Royal Marsden NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Radiographer
Job summary We are looking for an enthusiastic senior dosimetrist, junior physicist, clinical technologist or radiographer to join the Radiotherapy Physics g...
1 month(s) ago
Senior Dosimetrist
The Royal Marsden NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Radiographer
Job summary We are looking for an enthusiastic senior dosimetrist, junior physicist, clinical technologist or radiographer to join the Radiotherapy Physics g...
1 month(s) ago
HR Officer
Leeds and York Partnership NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Health Service Manager/Administrator
Job summary The HR Officer plays a key role in supporting the delivery of a high-quality, responsive HR service across the Trust.
1 month(s) ago
HR Officer
Leeds and York Partnership NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Health Service Manager/Administrator
Job summary The HR Officer plays a key role in supporting the delivery of a high-quality, responsive HR service across the Trust.
1 month(s) ago
Associate Director Improvement and Personalisation
NHS Greater Manchester Integrated Care
North East England
GBP 94,356 - 108,814 per year
Health Service Manager/Administrator
Job summary The postholder will provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality, ensuring...
1 month(s) ago
Associate Director Improvement and Personalisation
NHS Greater Manchester Integrated Care
North East England
GBP 94,356 - 108,814 per year
Health Service Manager/Administrator
Job summary The postholder will provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality, ensuring...
1 month(s) ago
Reception Administrator
Sussex Partnership NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are a large NHS Mental Health Trust in South East England.
1 month(s) ago
Reception Administrator
Sussex Partnership NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are a large NHS Mental Health Trust in South East England.
1 month(s) ago
Practice Nurse
The Westbury Group Practice
North East England
GBP 0 - 5 per year
Nurse Practitioner
Job summary We are currently seeking an experienced, enthusiastic and motivated practice nurse to join our forward thinking team at Westbury Group Practice.
1 month(s) ago
Practice Nurse
The Westbury Group Practice
North East England
GBP 0 - 5 per year
Nurse Practitioner
Job summary We are currently seeking an experienced, enthusiastic and motivated practice nurse to join our forward thinking team at Westbury Group Practice.
1 month(s) ago
Band 4 Medical Secretary Supervisor - Faster Diagnostic Service
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary An exciting opportunity has arisen for an enthusiastic, organised and motivated Medical Secretary to join our Faster Diagnostic Service.
1 month(s) ago
Band 4 Medical Secretary Supervisor - Faster Diagnostic Service
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary An exciting opportunity has arisen for an enthusiastic, organised and motivated Medical Secretary to join our Faster Diagnostic Service.
1 month(s) ago
Band 3 Medical Secretary - Ophthalmology
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary The Ophthalmology service is looking to recruit a highly motivated, reliable, and focused administrative support worker to join our welcoming team.
1 month(s) ago
Band 3 Medical Secretary - Ophthalmology
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary The Ophthalmology service is looking to recruit a highly motivated, reliable, and focused administrative support worker to join our welcoming team.
1 month(s) ago
Salaried GP
Holmhurst Medical Centre
North East England
GBP 12,968 - 77,810 per year
GP/General Practitioner
Job summary JOB TITLE: SALARIED GP REPORTS TO: THE PARTNERS (Clinically) THE PRACTICE MANAGER (Administratively) HOURS: 6 sessions - days to be discussed The...
1 month(s) ago
Salaried GP
Holmhurst Medical Centre
North East England
GBP 12,968 - 77,810 per year
GP/General Practitioner
Job summary JOB TITLE: SALARIED GP REPORTS TO: THE PARTNERS (Clinically) THE PRACTICE MANAGER (Administratively) HOURS: 6 sessions - days to be discussed The...
1 month(s) ago
Healthcare Assistant
Kent Community Health NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
1 month(s) ago
Healthcare Assistant
Kent Community Health NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integra...
1 month(s) ago
Therapy Technician
Royal National Orthopaedic Hospital NHS Trust
North East England
GBP 30,630 - 32,346 per year
Laboratory Technician
Job summary An exciting opportunity has arisen for an enthusiastic and motivated person to join the Therapy Department at the Royal National Orthopaedic Hosp...
1 month(s) ago
Therapy Technician
Royal National Orthopaedic Hospital NHS Trust
North East England
GBP 30,630 - 32,346 per year
Laboratory Technician
Job summary An exciting opportunity has arisen for an enthusiastic and motivated person to join the Therapy Department at the Royal National Orthopaedic Hosp...
1 month(s) ago
Psychological Wellbeing Practitioner
Central and North West London NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Psychologist
Job summary We are looking for enthusiastic and motivated qualified Psychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Ser...
1 month(s) ago
Psychological Wellbeing Practitioner
Central and North West London NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Psychologist
Job summary We are looking for enthusiastic and motivated qualified Psychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Ser...
1 month(s) ago
Health Care Assistant
Royal National Orthopaedic Hospital NHS Trust
North East England
GBP 30,630 - 32,346 per year
Health Worker
Job summary The London Spinal Cord Injury Centre is a 30-bedded Unit that provides person focused care within a multi-professional team for patients with spi...
1 month(s) ago
Health Care Assistant
Royal National Orthopaedic Hospital NHS Trust
North East England
GBP 30,630 - 32,346 per year
Health Worker
Job summary The London Spinal Cord Injury Centre is a 30-bedded Unit that provides person focused care within a multi-professional team for patients with spi...
1 month(s) ago
Highly Specialised Cardiac Physiologist - Echo Mat cover
Royal Free London NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Medical Scientist
Job summary The successful applicant will join an innovative and expert team within the Royal Free NHS Foundation Trust, the post holder will be based at the...
1 month(s) ago
Highly Specialised Cardiac Physiologist - Echo Mat cover
Royal Free London NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Medical Scientist
Job summary The successful applicant will join an innovative and expert team within the Royal Free NHS Foundation Trust, the post holder will be based at the...
1 month(s) ago
Trust Doctor (Eqv to ST3+) in Gastroenterology
Barts Health NHS Trust
North East England
GBP 51,931 - 69,976 per year
Medical Specialist
Job summary We are looking for an enthusiastic colleague to join our dynamic team providing inpatientcare across our medical specialties at Royal London Hosp...
1 month(s) ago
Trust Doctor (Eqv to ST3+) in Gastroenterology
Barts Health NHS Trust
North East England
GBP 51,931 - 69,976 per year
Medical Specialist
Job summary We are looking for an enthusiastic colleague to join our dynamic team providing inpatientcare across our medical specialties at Royal London Hosp...
1 month(s) ago
Community Psychiatric Nurse/Care Co-Ordinator
Black Country Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Following recent investment to support the transformation of community mental health nursing, we are pleased to announce that we are looking to r...
1 month(s) ago
Community Psychiatric Nurse/Care Co-Ordinator
Black Country Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Following recent investment to support the transformation of community mental health nursing, we are pleased to announce that we are looking to r...
1 month(s) ago
Receptionist
Dorset HealthCare University NHS Foundation Trust
North East England
GBP 0 - 10,108 per year
Admin and Clerical
Job summary We are looking to appoint a reliable and motivated receptionist to join our dedicated administration team to support the services operating from...
1 month(s) ago
Receptionist
Dorset HealthCare University NHS Foundation Trust
North East England
GBP 0 - 10,108 per year
Admin and Clerical
Job summary We are looking to appoint a reliable and motivated receptionist to join our dedicated administration team to support the services operating from...
1 month(s) ago
Care Co-ordinator - Reception & Administration (Relief & Cover Role)
Birchwood Medical Centre
North East England
GBP 0 - 13 per year
Nurse Manager
Job summary Birchwood Medical Centre is seeking a reliable, flexible and motivated individual to join our friendly GP practice team, providing cover across r...
1 month(s) ago
Care Co-ordinator - Reception & Administration (Relief & Cover Role)
Birchwood Medical Centre
North East England
GBP 0 - 13 per year
Nurse Manager
Job summary Birchwood Medical Centre is seeking a reliable, flexible and motivated individual to join our friendly GP practice team, providing cover across r...
1 month(s) ago
Deputy Operations Manager
Stockbridge Village Medical Centre
North East England
Health Worker
Job summary Would you like to be part of a team with a real community feel which offers professional patient medical services?
1 month(s) ago
Deputy Operations Manager
Stockbridge Village Medical Centre
North East England
Health Worker
Job summary Would you like to be part of a team with a real community feel which offers professional patient medical services?
1 month(s) ago
Emergency Medical Advisor (999 Call Handler) - Crawley
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
1 month(s) ago
Emergency Medical Advisor (999 Call Handler) - Crawley
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
1 month(s) ago
Emergency Medical Advisor (999 Call Handler) - Medway
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
1 month(s) ago
Emergency Medical Advisor (999 Call Handler) - Medway
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
1 month(s) ago
Medical Receptionist/Patient Adviser
Birchwood Medical Centre
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary Birchwood Medical Centre is seeking an experienced, conscientious, flexible and reliable part-time receptionist/patient adviser to join our busy...
1 month(s) ago
Medical Receptionist/Patient Adviser
Birchwood Medical Centre
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary Birchwood Medical Centre is seeking an experienced, conscientious, flexible and reliable part-time receptionist/patient adviser to join our busy...
1 month(s) ago
Occupational Therapist
William Merritt Disabled Living Centre View all jobs
Posted 1 month(s) ago
Reference: 2321703
Job summary
We are looking for an Occupational Therapist who wants to develop their skills and knowledge in adult and paediatric assessments, which include delivering Occupational Therapy Assessments at outreach centres across the region, including powered wheelchair, mobility scooter, passenger access, car seat and car seat safety assessments (travel time to outreach centres to be included within working hours).
You will need to bring enthusiasm, knowledge and experience of carrying out assessments in a variety of settings.
Main duties of the job
1. To provide Occupational Therapy equipment assessments for disabled children, young people and adults identifying current needs and future requirements and provide relevant information.
2. To provide advice and information about appropriate equipment for the families of disabled children, adults, professionals, carers and volunteers so they can make an informed choice about their needs.
3. To manage own caseload and work as an autonomous practitioner carrying out Occupational Therapy assessments.
4. To be responsible for leading on and delivering Occupational Therapy Assessments at outreach centres across the region, including powered wheelchair, mobility scooter, passenger access, car seat and car seat safety assessments (travel time to outreach centres to be included within working hours).
5. To maintain professional records and produce comprehensive reports as required.
6. To assess clients and families ability to use this equipment safely.
7. To contribute to service delivery and improvements and promote the work of the William Merritt Centre.
About us
We have an exciting opportunity for an experienced Occupational Therapist to join our team at the William Merritt Centre, which is a registered charity and Social Enterprise, based in the West of Leeds, but supporting the whole of Yorkshire.
Details
Date posted
04 September 2026
Pay scheme
Other
Salary
Depending on experience £37,000 - £39,959 DoE + pension, pro rata for part-time hours
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0287-26-0003
Job locations
Aire House
100 Town Street, Rodley
Leeds
West Yorkshire
LS13 1HP
United Kingdom
Job description
Job responsibilities
1. To be professionally and legally accountable for all aspects of own work to ensure the maintenance of high standards of clinical care.
2. To manage a caseload of adult and paediatric assessments as an autonomous practitioner often working alone.
3. To undertake comprehensive assessments of paediatric and adult clients with physical, cognitive and learning impairments and those with complex/multi pathology presentations demonstrating a high level of understanding of the effects of disability/illness.
4. To work alongside an Occupational Therapy Assistant to undertake joint assessments, including working together at the outreach centres across the region.
5. To identify social, environmental and clinical issues that will impact on the final equipment recommendations.
6. To undertake assessments based on knowledge of evidence based practice, training and professional development.
7. To take a broad approach to assessments and develop good working relationships with other bodies e.g. NHS, other Driving Mobility centres, Social Care and Retailers.
8. To create a good working relationship with the client and their families/carers, ensuring that they are fully informed and put at ease.
9. To assess the clients understanding of the assessment process and inform in an understanding and empathetic manner dealing sensitively with those who have a high level of anxiety and/or aggression.
10. To be responsible for good communication with the client about assessment outcome including giving unwelcome or bad news.
11. To undertake risk assessments as part of the assessment process.
12. To be responsible for the safe use of appropriate equipment e.g. car seats, powered wheelchairs, moving and handling equipment etc.
13. To identify equipment required for assessments, liaise with other agencies and ensure appropriate equipment is available in time for planned assessment.
14. To participate in discussion and screening of new referrals.
15. To collate information in the form of literature, leaflets, internet articles, manufacturer and retailer information in response to information requests.
16. To be involved in developing the Equipment and Information display within the Centre for the Paediatric and Adult Services.
17. To be able to travel locally and across the region.
18. To work in line with Health and Safety legislation and to take responsibility for your own health and fitness to meet the physical demands of the job. E.g. being aware that the role may involve moving equipment around the Centre and driving across the region.
19. Maintain standards in respect of the Royal College of Occupational Therapy, Code of Ethics and Professional Conduct for Occupational Therapists.
20. To contribute to flexible working practices to meet the needs of the service and business development.
21. To undertake regular supervision with a Lead Occupational Therapist.
22. Any other duties commensurate with the post holders abilities as agreed with their line manager.
Job description
Job responsibilities
1. To be professionally and legally accountable for all aspects of own work to ensure the maintenance of high standards of clinical care.
2. To manage a caseload of adult and paediatric assessments as an autonomous practitioner often working alone.
3. To undertake comprehensive assessments of paediatric and adult clients with physical, cognitive and learning impairments and those with complex/multi pathology presentations demonstrating a high level of understanding of the effects of disability/illness.
4. To work alongside an Occupational Therapy Assistant to undertake joint assessments, including working together at the outreach centres across the region.
5. To identify social, environmental and clinical issues that will impact on the final equipment recommendations.
6. To undertake assessments based on knowledge of evidence based practice, training and professional development.
7. To take a broad approach to assessments and develop good working relationships with other bodies e.g. NHS, other Driving Mobility centres, Social Care and Retailers.
8. To create a good working relationship with the client and their families/carers, ensuring that they are fully informed and put at ease.
9. To assess the clients understanding of the assessment process and inform in an understanding and empathetic manner dealing sensitively with those who have a high level of anxiety and/or aggression.
10. To be responsible for good communication with the client about assessment outcome including giving unwelcome or bad news.
11. To undertake risk assessments as part of the assessment process.
12. To be responsible for the safe use of appropriate equipment e.g. car seats, powered wheelchairs, moving and handling equipment etc.
13. To identify equipment required for assessments, liaise with other agencies and ensure appropriate equipment is available in time for planned assessment.
14. To participate in discussion and screening of new referrals.
15. To collate information in the form of literature, leaflets, internet articles, manufacturer and retailer information in response to information requests.
16. To be involved in developing the Equipment and Information display within the Centre for the Paediatric and Adult Services.
17. To be able to travel locally and across the region.
18. To work in line with Health and Safety legislation and to take responsibility for your own health and fitness to meet the physical demands of the job. E.g. being aware that the role may involve moving equipment around the Centre and driving across the region.
19. Maintain standards in respect of the Royal College of Occupational Therapy, Code of Ethics and Professional Conduct for Occupational Therapists.
20. To contribute to flexible working practices to meet the needs of the service and business development.
21. To undertake regular supervision with a Lead Occupational Therapist.
22. Any other duties commensurate with the post holders abilities as agreed with their line manager.
Person Specification
Qualifications
Essential
- Degree/Diploma in Occupational Therapy.
- HCPC Registration.
- Evidence of CPD
Desirable
- Membership of professional body.
- Certificated evidence of attendance at relevant courses.
- Membership of RCOT, CYPF Special Interest Group.
Experience
Essential
- Working knowledge of a broad range of physical and cognitive conditions in children and adults.
- Experience of carrying out Occupational Therapy equipment assessments.
- An understanding of working with individuals with neurodiversity and adapting assessment and intervention approaches to meet their individual needs
Desirable
- 4+ years experience working in health and social care settings.
- Experience of completing basic seating or wheelchair assessments
- Experience of working flexibly across a range of settings.
- Experience of educating and training colleagues and students
- Experience of using assistive technology.
Skills and Abilities
Essential
- Ability to undertake paediatric and adult assessments independently.
- Ability to make complex clinical decisions.
- Ability to communicate clearly and present information, written and orally in a clear and logical manner.
- To contribute to service development.
- To remain up to date with professional practice.
- Ability to understand the legal implications of the profession.
- Ability to cope with stressful situations and clients with behavioural and sensory needs.
- Ability to maintain moderate physical activity throughout the working day in support of occupational therapy assessments, including moving and handling activities relevant to the assessment.
- To demonstrate competent IT skills.
Desirable
- To demonstrate good presentation skills.
Personal attributes
Essential
- Ability to maintain judgment under pressure and deal with complex medical conditions.
- Ability to solve problems.
- Ability to cope with distressing situations.
- Reliability.
- Confidence.
- Team worker.
- Enthusiasm for the work of the William Merritt Centre.
- Ability to cope with organisational change.
- Ability to develop rapport with clients quickly.
- Full UK driving license essential.
Person Specification
Qualifications
Essential
- Degree/Diploma in Occupational Therapy.
- HCPC Registration.
- Evidence of CPD
Desirable
- Membership of professional body.
- Certificated evidence of attendance at relevant courses.
- Membership of RCOT, CYPF Special Interest Group.
Experience
Essential
- Working knowledge of a broad range of physical and cognitive conditions in children and adults.
- Experience of carrying out Occupational Therapy equipment assessments.
- An understanding of working with individuals with neurodiversity and adapting assessment and intervention approaches to meet their individual needs
Desirable
- 4+ years experience working in health and social care settings.
- Experience of completing basic seating or wheelchair assessments
- Experience of working flexibly across a range of settings.
- Experience of educating and training colleagues and students
- Experience of using assistive technology.
Skills and Abilities
Essential
- Ability to undertake paediatric and adult assessments independently.
- Ability to make complex clinical decisions.
- Ability to communicate clearly and present information, written and orally in a clear and logical manner.
- To contribute to service development.
- To remain up to date with professional practice.
- Ability to understand the legal implications of the profession.
- Ability to cope with stressful situations and clients with behavioural and sensory needs.
- Ability to maintain moderate physical activity throughout the working day in support of occupational therapy assessments, including moving and handling activities relevant to the assessment.
- To demonstrate competent IT skills.
Desirable
- To demonstrate good presentation skills.
Personal attributes
Essential
- Ability to maintain judgment under pressure and deal with complex medical conditions.
- Ability to solve problems.
- Ability to cope with distressing situations.
- Reliability.
- Confidence.
- Team worker.
- Enthusiasm for the work of the William Merritt Centre.
- Ability to cope with organisational change.
- Ability to develop rapport with clients quickly.
- Full UK driving license essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
William Merritt Disabled Living Centre
Address
Aire House
100 Town Street, Rodley
Leeds
West Yorkshire
LS13 1HP
United Kingdom
Employer's website
https://www.wmdlc.org (Opens in a new tab)
Employer details
Employer name
William Merritt Disabled Living Centre
Address
Aire House
100 Town Street, Rodley
Leeds
West Yorkshire
LS13 1HP
United Kingdom
Employer's website
https://www.wmdlc.org (Opens in a new tab)
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Service Support Centre Administrator
Coventry And Rugby GP Alliance View all jobs
Posted 1 month(s) ago
Reference: 2321701
Job summary
We are seeking a motivated and highly organised Services Support Centre Administrator to join our friendly and supportive team. This is an excellent opportunity to provide comprehensive administrative support across the Services Support Centre, helping to ensure the delivery of high-quality patient services and the smooth running of day-to-day operations.
Working closely with the Services Support Centre Team Leaders, Head of Clinical Patient Services, colleagues across the organisation, and external health professionals, you will support a wide range of administrative functions. Responsibilities will include maintaining accurate records and information systems, managing correspondence, updating monitoring tools, and providing excellent customer service to a variety of stakeholders.
The ideal candidate will be proactive, adaptable, and committed to delivering high-quality administrative support while contributing to the ongoing success and development of services that support patients and healthcare professionals.
Main duties of the job
To provide full and comprehensive administrative support to the overall Services Support Centre and more specifically, the Services Support Centre Team Leaders, Head of Clinical Patient Services, as well as other colleagues and health professionals across the organisation.
Duties and responsibilities may include any or all of the items in the following list and may vary from time to time under the direction of the management team, dependent on current and evolving workload and staffing levels.
The post holder will be required to maintain information and monitoring systems, and to support the demands of the service.
About us
At Coventry and Rugby GP Alliance, we pride ourselves on fostering a culture of innovation, growth, and continuous learning. As a member of our team, you'll have the opportunity to work alongside talented professionals who are committed to delivering excellence and driving positive change within our industry.
We take pride in offering a robust package to support our employees, including:
- Annual Leave - Enjoy 27 days of annual leave for full-time employees, in addition to bank holidays.
- Sick Pay - Our enhanced sick pay policy ensures you are supported during times of illness.
- Pension Scheme - Access to the NHS pension scheme to secure your financial future.
- Enhanced Maternity Leave - We provide generous maternity leave to support new parents.
- Paternity Leave: We also offer paternity leave to allow new fathers to bond with their newborns.
- Blue Light Discounts - Take advantage of exclusive discounts available for our staff. After probation you can make an expense claim for the price of your blue light discount card and receive full reimbursement
- Employee Assistance Network - Access support through our employee advice network for personal and professional challenges 365 days a year 247
- NHS Fleet Solutions - A salary sacrifice car leasing scheme with savings on monthly payments for brand new cars.
- We are committed to creating a supportive and rewarding work environment for all our employees.
Details
Date posted
04 September 2026
Pay scheme
Other
Salary
£12.96 an hour
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0046-26-0037
Job locations
1 The Boiler House, Electric Wharf
Sandy Lane
Coventry
CV1 4JU
United Kingdom
Job description
Job responsibilities
Main Duties & Responsibilities:
- Provide high-quality administrative support across a number of services within Coventry and Rugby GP Alliance.
- Handle queries from GP practices, other healthcare providers, healthcare professionals, patients and members of the public in a professional and courteous manner, resolving any issues, providing feedback and communicating effectively.
- Deal with difficult callers, handling any objection and feedbacks.
- Deal with general enquiries at Electric Wharf and direct to the relevant team member by answering calls made to the main line.
- Assisting with postal services e.g. using the franking machine, attending the post office and on occasion, delivering packs to patients homes.
- Monitor and action emails received into the shared mailboxes within the Services Support Centre.
- Monitor messages and calls received into the Services Support Centre shared admin phones.
- Build good working relationships with internal and external stakeholders.
- Assist with the recruitment of new staff members e.g. GPs wishing to join a service, arranging inductions, setting up new users etc.
- Ensure that shifts are advertised e.g. using Lantum for staff members to apply to within a timely manner.
- Ensure that applications for shifts are accepted and actioned within a timely manner.
- Set up clinics on clinical systems EMIS and update clinical systems and booking systems in the event of any staffing changes.
- Book and amend patient appointments/training sessions using clinical systems EMIS in a timely manner.
- Check patient consultations EMIS to ensure that requested actions are forwarded to the relevant GP Surgery as required.
- Ensure that all patient and service-related records are kept up to date e.g. patient logs, service logs with accurate information.
- Check patient appointments EMIS to ensure that any appointments booked or referrals received are appropriate for the clinician and the service.
- Ensuring that patient feedback is requested, in order to help review and evidence the performance of the services.
- Register patients within clinical systems.
- Support and train non-clinical staff on clinical systems e.g., EMIS as an when required.
- Attend any training sessions relating to the role e.g., on Lantum, EMIS and provide training to colleagues where possible.
- Attend all Service Support Centre team meetings, CRGPA staff briefings and any other meetings relevant to the role.
- Undertake regular stock checks and will be responsible for reordering or replenishing stock as and when required.
- Identify faults, delays and gaps in processes, ensuring learning is put in place to mitigate any future issues.
- Deal with any issues that arise from the shift debriefs, problem-solving and escalating to the team leader or manager if necessary.
- Maintain an excellent knowledge of, and adherence to, the operational procedures and policies.
- Comply with CRGPAs code of conduct and always maintain professionalism.
- Raise and report incidents, complaints and risks as appropriate and provide guidance to other staff members when an incident needs to be reported.
- Ensure all tasks, notifications, emails and phone messages are dealt with and responded to in a timely manner.
- Ensure good communication with all stakeholders.
- Ensure compliance with the General Data Protection Regulation GDPR and maintain confidentiality.
- Ensure that CRGPA is a safe and secure environment to work in e.g., by ensuring that the Head Quarters are locked and alarmed at the end of each day.
- Be willing to undertake a range of different shifts throughout the week, between 8am 8pm Monday Sunday in order to meet the needs of the business.
Job description
Job responsibilities
Main Duties & Responsibilities:
- Provide high-quality administrative support across a number of services within Coventry and Rugby GP Alliance.
- Handle queries from GP practices, other healthcare providers, healthcare professionals, patients and members of the public in a professional and courteous manner, resolving any issues, providing feedback and communicating effectively.
- Deal with difficult callers, handling any objection and feedbacks.
- Deal with general enquiries at Electric Wharf and direct to the relevant team member by answering calls made to the main line.
- Assisting with postal services e.g. using the franking machine, attending the post office and on occasion, delivering packs to patients homes.
- Monitor and action emails received into the shared mailboxes within the Services Support Centre.
- Monitor messages and calls received into the Services Support Centre shared admin phones.
- Build good working relationships with internal and external stakeholders.
- Assist with the recruitment of new staff members e.g. GPs wishing to join a service, arranging inductions, setting up new users etc.
- Ensure that shifts are advertised e.g. using Lantum for staff members to apply to within a timely manner.
- Ensure that applications for shifts are accepted and actioned within a timely manner.
- Set up clinics on clinical systems EMIS and update clinical systems and booking systems in the event of any staffing changes.
- Book and amend patient appointments/training sessions using clinical systems EMIS in a timely manner.
- Check patient consultations EMIS to ensure that requested actions are forwarded to the relevant GP Surgery as required.
- Ensure that all patient and service-related records are kept up to date e.g. patient logs, service logs with accurate information.
- Check patient appointments EMIS to ensure that any appointments booked or referrals received are appropriate for the clinician and the service.
- Ensuring that patient feedback is requested, in order to help review and evidence the performance of the services.
- Register patients within clinical systems.
- Support and train non-clinical staff on clinical systems e.g., EMIS as an when required.
- Attend any training sessions relating to the role e.g., on Lantum, EMIS and provide training to colleagues where possible.
- Attend all Service Support Centre team meetings, CRGPA staff briefings and any other meetings relevant to the role.
- Undertake regular stock checks and will be responsible for reordering or replenishing stock as and when required.
- Identify faults, delays and gaps in processes, ensuring learning is put in place to mitigate any future issues.
- Deal with any issues that arise from the shift debriefs, problem-solving and escalating to the team leader or manager if necessary.
- Maintain an excellent knowledge of, and adherence to, the operational procedures and policies.
- Comply with CRGPAs code of conduct and always maintain professionalism.
- Raise and report incidents, complaints and risks as appropriate and provide guidance to other staff members when an incident needs to be reported.
- Ensure all tasks, notifications, emails and phone messages are dealt with and responded to in a timely manner.
- Ensure good communication with all stakeholders.
- Ensure compliance with the General Data Protection Regulation GDPR and maintain confidentiality.
- Ensure that CRGPA is a safe and secure environment to work in e.g., by ensuring that the Head Quarters are locked and alarmed at the end of each day.
- Be willing to undertake a range of different shifts throughout the week, between 8am 8pm Monday Sunday in order to meet the needs of the business.
Person Specification
Experience
Essential
- Experience of providing comprehensive administrative support
- Excellent attention to detail and level of accuracy in all aspects of administration.
- Experience of working in the healthcare sector as an administrator.
- Experience of dealing with general enquiries from a range of stakeholders.
- Experience of working within policies, procedures, and guidelines
- Experience of working within a team and independently
Desirable
- Experience of dealing with governance processes is desirable
- Experience of DATIX is desirable
- Previous experience of clinical systems (EMIS) is desirable
Qualifications
Essential
- Educated to GCSE level or equivalent
- NVQ or equivalent experience in Administration
- Microsoft Excel skills to basic or intermediate
- Microsoft Word processing skills to intermediate or advanced level
Desirable
- Minute Taking training is desirable
Person Specification
Experience
Essential
- Experience of providing comprehensive administrative support
- Excellent attention to detail and level of accuracy in all aspects of administration.
- Experience of working in the healthcare sector as an administrator.
- Experience of dealing with general enquiries from a range of stakeholders.
- Experience of working within policies, procedures, and guidelines
- Experience of working within a team and independently
Desirable
- Experience of dealing with governance processes is desirable
- Experience of DATIX is desirable
- Previous experience of clinical systems (EMIS) is desirable
Qualifications
Essential
- Educated to GCSE level or equivalent
- NVQ or equivalent experience in Administration
- Microsoft Excel skills to basic or intermediate
- Microsoft Word processing skills to intermediate or advanced level
Desirable
- Minute Taking training is desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coventry And Rugby GP Alliance
Address
1 The Boiler House, Electric Wharf
Sandy Lane
Coventry
CV1 4JU
United Kingdom
Employer's website
https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Coventry And Rugby GP Alliance
Address
1 The Boiler House, Electric Wharf
Sandy Lane
Coventry
CV1 4JU
United Kingdom
Employer's website
https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Learning Disability Health Team Administrator - South Manchester
Manchester University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2321693
Job summary
We are looking to recruit a team administrator to our friendly team in the south of the city
The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of healthcare professionals, in the Learning Disability Community Service The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will work alongside the Health Managers and need to be able to use their own initiative and prioritise tasks.
We operate a referral system and you will be instrumental processing referrals through the system.
The post holder will be required to work as part of a team at a community base and provide cross citywide cover during periods of staff absence.
The role is fundamental to our team operations and if you are a great communicator, organised and enjoy working as part of a team we welcome your application .
Main duties of the job
Planning and organisational tasks/duties
To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel etc to produce correspondence and maintain presentations, records, spreadsheets and databases. Also local clinical recording systems e.g. EMIS.
To devise and maintain office systems.
To collate data for performance reporting as required.
To attend meetings to take notes and actions in line with record keeping
To liaise with staff in other services and with external contacts.
To sort and distribute incoming post and organise and send outgoing post
To organise, store and archive paperwork, documents and computer- based information
To photocopy and print various documents
Patient/client user related tasks/duties
Deal with telephone communications and type letters .
Participate in service development projects supporting staff surveys or audits as necessary.
Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source.
Participating in the referral process taking minutes, input to EMIS and templates and liaising with clinicians.
Responsibility for ordering equipment and office supplies on behalf of the team.
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
349-LCOD-8055538-RL4
Job locations
Etrop court
Rowland way, Wythenshawe
manchester
M22 5RG
United Kingdom
Job description
Job responsibilities
IMPORTANT CANDIDATE INFORMATION
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Person Specification
Qualifications
Essential
- Good standard of Maths and English
- NVQ level 3 in administration or equivalent knowledge and experience
Experience
Essential
- Experience of administration procedures.
- Experience of working as part of a team.
Desirable
- Working as part of a multi-disciplinary team.
- Experience of working to deadlines
- Working effectively with minimal supervision
Knowledge
Essential
- Clear understanding of confidentiality
- General knowledge of office systems and procedures
Desirable
- Knowledge of NHS systems (EMIS)
Person Specification Qualifications Essential Good standard of Maths and English NVQ level 3 in administration or equivalent knowledge and experience Experience Essential Experience of administration procedures. Experience of working as part of a team. Desirable Working as part of a multi-disciplinary team. Experience of working to deadlines Working effectively with minimal supervision Knowledge Essential Clear understanding of confidentiality General knowledge of office systems and procedures Desirable Knowledge of NHS systems (EMIS)
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Etrop court
Rowland way, Wythenshawe
manchester
M22 5RG
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Etrop court
Rowland way, Wythenshawe
manchester
M22 5RG
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Pharmacy Medicines Management Assistant
Manchester University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2321686
Job summary
Manchester University Hospital Foundation Trust (MFT) is one of the biggest, most ambitious and most progressive NHS Trusts in the country. We are a family of ten hospitals across six separate sites and managed clinical services, providing a wide range of services from comprehensive local general hospital care to highly specialised regional and national services.
Our vision is to improve the health and quality of life of Manchester's diverse population.
We'll do this by building an organisation which:
- excels in quality, safety, patient experience, research, innovation and teaching;
- attracts develops and retains great people;
- and is recognised internationally as a leading healthcare provider.
Our pharmacy department is committed to providing an innovative service that focuses on patient care and experience, and we're currently hiring enthusiastic Pharmacy Medicines Management Assistants to join us. This is an ideal opportunity for you to start your career in Pharmacy, developing your knowledge and experience in our dynamic and diverse team.
Main duties of the job
This is a great role to start your career as a Pharmacy Assistant, as you'll receive all the training and support you need to be your best. You'll support Pharmacists and Pharmacy Technicians by providing supervised pharmacy services, including dispensing of medicines, and replenishing and maintaining ward stocks and patients' own medicines. This is a progressive role which will commence as a Band 2 and on completion of relevant qualification and competencies will progress to a Band 3.
Working under supervision at all times, you'll also work on the inpatient/outpatient hatch receiving prescriptions, deal with routine enquiries from patients and hospital staff, maintain drug stocks, assemble prescriptions, and check and receive deliveries using Pharmacy systems. The department rota, in which you'll participate, will include late nights, weekends and Bank Holidays.
- To rotate though all areas of the technical service, in particular wards and the Inpatient Dispensary.
- Participate in patient centered care, at ward level.
- Follow Standard Operating Procedures relevant to your role.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.
You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.
Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.
Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.At MFT we're All Here For You - every step of the way. Join us today.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £27,476 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
349-CSS-8183179-RL4-A
Job locations
Wythenshawe Hospital
Southmoor Road
Manchester
M23 9LT
United Kingdom
Job description
Job responsibilities
IMPORTANT CANDIDATE INFORMATION
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Disclosure and Barring Service (DBS) check
As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.
What is a DBS Check?
A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:
Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.
Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.
Who Needs a DBS Check
Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.
The Costs for a DBS
At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.
For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december
DBS Update Service
Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.
Person Specification
Qualifications
Essential
- GCSE'S or equivalent (C or above) in Maths and English
Desirable
- NVQ Level 2 in Pharmaceutical Services or equivalent GPhC approved qualification or course
- GCSE Science (dual award) or equivalent grade C or above
Knowledge
Essential
- IT literate with a basic understanding of software eg Microsoft office, emails etc
- An understanding of the role of a Pharmacy Assistant
Desirable
- Knowledge of Pharmacy Software
- Experience of using automated dispensing systems
Experience
Essential
- Previous experience in a public sector organisation or health care setting
- Knowledge of dealing with members of the public, healthcare professionals, interaction with patients and carers
Desirable
- Experience of product selection, stock maintenance
- Customer service experience
Person Specification Qualifications Essential GCSE'S or equivalent (C or above) in Maths and English Desirable NVQ Level 2 in Pharmaceutical Services or equivalent GPhC approved qualification or course GCSE Science (dual award) or equivalent grade C or above Knowledge Essential IT literate with a basic understanding of software eg Microsoft office, emails etc An understanding of the role of a Pharmacy Assistant Desirable Knowledge of Pharmacy Software Experience of using automated dispensing systems Experience Essential Previous experience in a public sector organisation or health care setting Knowledge of dealing with members of the public, healthcare professionals, interaction with patients and carers Desirable Experience of product selection, stock maintenance Customer service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Wythenshawe Hospital
Southmoor Road
Manchester
M23 9LT
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Manchester University NHS Foundation Trust
Address
Wythenshawe Hospital
Southmoor Road
Manchester
M23 9LT
United Kingdom
Employer's website
https://mft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
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Senior Dosimetrist
The Royal Marsden NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2321680
Job summary
We are looking for an enthusiastic senior dosimetrist, junior physicist, clinical technologist or radiographer to join the Radiotherapy Physics group at the Sutton branch of the Royal Marsden Hospital, for a fixed-term 13 months to cover maternity leave. This post will focus mainly on producing treatment plans for all types of external-beam planning in the centre. For appointment at band 7, significant treatment-planning experience is required, showing the strong foundations to move into all areas of advanced planning. An appointment might be made at a lower band for a candidate with less experience.As part of the planning team, you will work on the full range of treatment sites at a specialist centre. Treatment planning is performed using the RayStation treatment planning system, with most treatment sites planned using a VMAT technique. We have established workflows for 4DCT and breathhold techniques. Online adaptive is a routine clinical service along with plan-of-the-day. Recent clinical development work has included developing planning techniques for helical delivery on our new Radixact units, and increasing automation in our already highly scripted planning process. The Radiotherapy Department in Sutton has 5 Elekta linacs, an Elekta Unity MR-Linac, a Cyberknife S7, and 2 Accuray Radixacts. The Royal Marsden has led a number of recent clinical trials which have changed practice nationally.
Main duties of the job
- The post holder will be expected to provide an efficient, high quality patient dosimetry service for Radiotherapy. To deputise in the management of the team of dosimetrists where necessary to provide Treatment Planning Service to the Radiotherapy Department.
- The post holder will be an Operator as defined by the Ionising Radiation Medical Exposure Regulations (IRMER 2017).
- The post holder will be expected to use specialised planning software to perform routine conformal and complex IMRT, VMAT and SABR radiotherapy treatment planning for a range of treatment sites and indications for linear accelerators.
- Provide advice and discuss with the Clinical Oncologists, Radiographers and Physicists highly complex dosimetric treatment plans.
- Assist with image fusion of CT, MR and PET images, and outlining of OAR where necessary and participate in the teaching, training and development work of the Section.
- The post holder will be expected to participate in treatment plan checking and development including work up for radiotherapy trials, as part of the multi-disciplinary team which makes up the Treatment Planning Service.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Per Annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
282-SB1650-A
Job locations
The Royal Marsden Sutton
Sutton
SM2 5PT
United Kingdom
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification
- Assist with outlining of the anatomy for organs at risk.
- Carefully check treatment plans and dosimetry calculations carried out by other planning staff.
- Advise clinical oncologists on the effects of various treatment plan options on patient dose distributions. Discuss and agree approaches with clinical staff to create optimum treatment plans. Advise on replans and cases with previous treatment.
- Attend clinical audit meetings as required, advising and explaining technical treatment planning issues for individual patient to clinicians.
- Understand the operation of the treatment machines and appreciate their potential and limitations with regard to treatment techniques.
- Provide treatment radiographers with advice on planning aspects of the treatment and attend the set-up of patients on CT, mould room and treatment machines, as required.
- Re-plan patient treatments where required due to changes to the treatment regime or patient anatomy. Calculate the required dose and optimise choices for treatment completion in the light of established protocols and under supervision.
- Carry out quality assurance and dosimetry support duties, as required.
- Assist in producing written protocols for localisation, treatment planning and radiotherapy treatments as part of the Departments Quality System. Participate fully in implementing and maintaining this system, including reporting to line manager errors discovered. Participate in working parties to agree changes to protocols affecting Radiotherapy Physics and Radiotherapy, and assist with implementing and making local documentation for clinical trials.
- Maintain accurate records of all work performed.
Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification Assist with outlining of the anatomy for organs at risk. Carefully check treatment plans and dosimetry calculations carried out by other planning staff. Advise clinical oncologists on the effects of various treatment plan options on patient dose distributions. Discuss and agree approaches with clinical staff to create optimum treatment plans. Advise on replans and cases with previous treatment. Attend clinical audit meetings as required, advising and explaining technical treatment planning issues for individual patient to clinicians. Understand the operation of the treatment machines and appreciate their potential and limitations with regard to treatment techniques. Provide treatment radiographers with advice on planning aspects of the treatment and attend the set-up of patients on CT, mould room and treatment machines, as required. Re-plan patient treatments where required due to changes to the treatment regime or patient anatomy. Calculate the required dose and optimise choices for treatment completion in the light of established protocols and under supervision. Carry out quality assurance and dosimetry support duties, as required. Assist in producing written protocols for localisation, treatment planning and radiotherapy treatments as part of the Departments Quality System. Participate fully in implementing and maintaining this system, including reporting to line manager errors discovered. Participate in working parties to agree changes to protocols affecting Radiotherapy Physics and Radiotherapy, and assist with implementing and making local documentation for clinical trials. Maintain accurate records of all work performed.
Person Specification
Qualifications
Essential
- Degree in Therapeutic Radiographer or equivalent (e.g. DCR, HNC plus experience)
- HCPC registration as a Radiographer
Desirable
- MSc in Radiotherapy or equivalent
Knowledge and Experience
Essential
- Broad knowledge of the field of Radiotherapy
- Good working knowledge of radiographic procedures in Radiotherapy and multidisciplinary team operations
- Specialist knowledge of treatment planning and Radiation Dosimetry as applied to Radiotherapy treatment
- A good awareness of the workings of computerised treatment planning, including their underlying algorithms and inherent strengths and weaknesses
- Experience working in Dosimetry for at least 4 years after registration
- Some experience in complex planning including non-routine techniques and protocols in Dosimetry
- Specialist training in treatment planning techniques
Clinical
Essential
- High level of understanding of patient and staff risks arising from Radiotherapy treatment
- A good awareness of treatment setup procedures and imaging protocols
Managerial
Essential
- Able to prioritise and manage own work
- Able to exercise own initiative when dealing with issues within own specialist area of competence
Desirable
- Knowledge of employment procedures and practices
IT
Essential
- Able to use Excel, Word and PowerPoint to set up documents and spreadsheets, extract information and give presentations
- Able to enter information into specialist databases
- Trained on and able to use Radiotherapy planning workstations and other related computer systems effectively
Person Specification Qualifications Essential Degree in Therapeutic Radiographer or equivalent (e.g. DCR, HNC plus experience) HCPC registration as a Radiographer Desirable MSc in Radiotherapy or equivalent Knowledge and Experience Essential Broad knowledge of the field of Radiotherapy Good working knowledge of radiographic procedures in Radiotherapy and multidisciplinary team operations Specialist knowledge of treatment planning and Radiation Dosimetry as applied to Radiotherapy treatment A good awareness of the workings of computerised treatment planning, including their underlying algorithms and inherent strengths and weaknesses Experience working in Dosimetry for at least 4 years after registration Some experience in complex planning including non-routine techniques and protocols in Dosimetry Specialist training in treatment planning techniques Clinical Essential High level of understanding of patient and staff risks arising from Radiotherapy treatment A good awareness of treatment setup procedures and imaging protocols Managerial Essential Able to prioritise and manage own work Able to exercise own initiative when dealing with issues within own specialist area of competence Desirable Knowledge of employment procedures and practices IT Essential Able to use Excel, Word and PowerPoint to set up documents and spreadsheets, extract information and give presentations Able to enter information into specialist databases Trained on and able to use Radiotherapy planning workstations and other related computer systems effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
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HR Officer
Leeds and York Partnership NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2321672
Job summary
The HR Officer plays a key role in supporting the delivery of a high-quality, responsive HR service across the Trust. Reporting to the Senior HR Advisor and HR Manager, the postholder will provide comprehensive administrative and operational HR support, acting as a first point of contact for managers and staff seeking guidance on a wide range of routine HR matters.
The role involves providing accurate and timely advice on HR policies, procedures and terms and conditions of service, whilst ensuring all work is carried out in line with Trust policies, employment legislation and information governance requirements. The HR Officer will work closely with colleagues across the People and OD Directorate, supporting day-to-day HR activity and contributing to the effective running of the HR service.
This is a hybrid role, offering a combination of remote and on-site working. The successful candidate will be expected to work across Trust sites as required, supporting managers and staff and attending meetings and hearings in person. Flexibility to travel between sites and maintain a visible presence within services is therefore essential.
Main duties of the job
The HR Officer will act as a first point of contact for internal and external HR enquiries, responding professionally via telephone and email and ensuring queries are handled efficiently and confidentially. The postholder will provide core HR advice to managers and staff on a range of routine HR matters, including terms and conditions, absence management, and HR policies and procedures, referring more complex issues as appropriate.
The role includes supporting disciplinary, grievance and other formal HR processes by coordinating meetings, preparing documentation, taking and transcribing accurate meeting notes, and acting as a liaison point for correspondence. The postholder will assist in the preparation of HR and workforce reports, maintain accurate HR records using ESR and other systems, and ensure data quality and compliance with information governance standards.
The HR Officer will also provide general administrative support to the HR team, including producing correspondence and reports, managing diaries and meeting arrangements, supporting audits and information requests, and contributing positively to service improvements, new systems and ways of working. The role requires strong organisational skills, the ability to prioritise workloads, and a commitment to delivering excellent customer service in a busy and confidential environment.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per Annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
173-17726-COR-B
Job locations
St Marys Hospital
Leeds
LS12 3QE
United Kingdom
Job description
Job responsibilities
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team [email protected]
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
Job description
Job responsibilities
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team [email protected]
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
Person Specification
Experience
Essential
- Knowledge of HR administrative processes, supported by training and experience (or working towards CIPD Level 5 / NVQ Level 4).
- Experience of working with HR policies and procedures and providing core HR advice.
- Previous office or administrative experience, including data input and record management.
Skills
Essential
- Excellent communication skills, both written and verbal, with the ability to deal professionally with sensitive and confidential information.
- Ability to use a range of IT systems including Microsoft Word and Excel to a high standard.
Values
Desirable
- Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
- Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
- Tell us about a time when you showed someone kindness or understanding.
Person Specification
Experience
Essential
- Knowledge of HR administrative processes, supported by training and experience (or working towards CIPD Level 5 / NVQ Level 4).
- Experience of working with HR policies and procedures and providing core HR advice.
- Previous office or administrative experience, including data input and record management.
Skills
Essential
- Excellent communication skills, both written and verbal, with the ability to deal professionally with sensitive and confidential information.
- Ability to use a range of IT systems including Microsoft Word and Excel to a high standard.
Values
Desirable
- Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
- Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
- Tell us about a time when you showed someone kindness or understanding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds and York Partnership NHS Foundation Trust
Address
St Marys Hospital
Leeds
LS12 3QE
United Kingdom
Employer's website
https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds and York Partnership NHS Foundation Trust
Address
St Marys Hospital
Leeds
LS12 3QE
United Kingdom
Employer's website
https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)
Apply Now
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Associate Director Improvement and Personalisation
NHS Greater Manchester Integrated Care View all jobs
Posted 1 month(s) ago
Reference: 2321663
Job summary
The postholder will provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality, ensuring transformation programmes embed evidence-based methodologies and person-centred care. This includes championing formal improvementapproaches; National Modern Service Frameworks (MSFs) and National Structure improvement Collaboratives (Out patients, Urgent and Emergency Care, Frailty) . The post holder will drive a comprehensive quality improvement culture, integrating learning from safeguarding, incidents, and LeDeR reviews into service redesign, and amplifying the voice of patients and communities.
Main duties of the job
Lead transformation and/or delivery programmes operational workstreams aligned to NHS GM strategy, the Locality Plan and national guidance. Maintain oversight of risk, assurance, and governance for the defined portfolio, ensuring alignment of clinical and organisational governance across the place health and care system.Work collaboratively across the place partnership (e.g. Local Authority, politicians, primary care networks and individual providers, hospital trusts, mental health trusts and the voluntary sector) to ensure joint working, integrated models of care, and accountability for delivery ofintegrated outcomes.
Build strong relationships with local government partners (e.g. adult social care, children's services, housing and public health) to develop a shared understanding of the population and work together to reduced inequalities, improve outcomes and strengthen neighbourhoodhealth. o Drive the ongoing identification of underserved communities by assessing the quality, performance and productivity of provision, by integrating person-level data and insights with the biological, psychological and social drivers of risk and demand. o Work collaboratively across multiple places and/or across GM as requiredo Support a partnership approach between the statutory Safeguarding accountabilities of NHS GM with place arrangements , providing support, leadership and communication to ensure partnerships at place are robust and effective for adults and children
About us
Matrix working is key to delivering our organisation's and system priorities. You will actively enable collaboration through service planning, programme delivery, stakeholder engagement, and team leadership. This includes considering the wider impact of decisions, driving improvement, and supporting inclusive ways of working where different perspectives are valued.
All staff must ensure they adhere to NHS GM safeguarding children and adults policy and comply with the Local Safeguarding Children and Adult Board procedures. They must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of NHS GM in line with the requirements of statutory guidance and legislation. Staff must keep up to date with safeguarding knowledge and skills by undertaking mandatory safeguarding training as specified inNHS GM safeguarding policies, which includes understanding and recognising the signs of abuse and neglect and knowing how to raise concerns when these are identified.
Equality, inclusion and human rights are at the heart of everything we do at Greater Manchester Integrated Care. We are committed to creating a culture where everyone feels valued, respected and able to thrive. This means celebrating diversity, removing barriers, and ensuring our workforce
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 8d
Salary
£94,356 to £108,814 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
PRI-006-2035-A
Job locations
Trafford
Talbot Road
Old Trafford
M320TH
United Kingdom
Job description
Job responsibilities
The role will convene clinical and civic leaders to co-design improvements, strengthen professional leadership from nursing and Allied Health Professionals, acting as a respected, clinical leadership voice across the place partnership, to modernise personalisation through proactive, preventative care models, including Personal Health Budgets and integrated commissioning arrangements. The postholder will ensure active engagement with the clinical community maintaining strong networks that enable workforce intelligence is embedded intransformation and clinical governance. They will act as a bridge between Greater Manchester statutory functions and clinical networks, and local delivery, driving assurance-led improvement and building workforce capability in continuous learning and quality improvement.
Job description Job responsibilities The role will convene clinical and civic leaders to co-design improvements, strengthen professional leadership from nursing and Allied Health Professionals, acting as a respected, clinical leadership voice across the place partnership, to modernise personalisation through proactive, preventative care models, including Personal Health Budgets and integrated commissioning arrangements. The postholder will ensure active engagement with the clinical community maintaining strong networks that enable workforce intelligence is embedded intransformation and clinical governance. They will act as a bridge between Greater Manchester statutory functions and clinical networks, and local delivery, driving assurance-led improvement and building workforce capability in continuous learning and quality improvement.
Person Specification
Experience
Essential
- Extensive system leadership experience Experience of delivery assurance and development of support for identified areas of poor performance, in conjunction with other specialist colleagues Extensive experience in working with other leaders and experts within work programmes across the NHS.
- Proven experience of leading and delivering complex change and strategy development Knowledge of Quality Improvement methods e.g.: Black Belt Six Sigma, Lean, TQM , MSFs Experience in leading personalisation strategies, including Personal Health Budgets, and working with pooled budgets and section 75 arrangements. Application Interview References Page 10 of 14 programmes in a politically sensitive and complex environment.
- Ability to convene clinical and civic leaders, foster shared decision-making, and ensure transformation reflects patient and community priorities through system collaboration.
- Expert knowledge of NHS systems and procedures
- Experience in Organisational Development, and senior operational management working with government / public body organisations
- Ability to deal with challenging situations in a formal setting.
Desirable
- Knowledge of Quality Improvement methods e.g.: Black Belt Six Sigma, Lean, TQM , MSFs
- Experience in leading personalisation strategies, including Personal Health Budgets, and working with pooled budgets and section 75 arrangements.
Professional registration
Essential
- Current professional clinical registration with one of the following bodies: o General Medical Council (GMC) o General Pharmaceutical Council (GPhC) o Nursing and Midwifery Council (NMC) o Health and Care Professionals Council (HCPC)
Qualifications
Essential
- Educated to master's level or equivalent level or equivalent experience of working at a senior level in specialist area in strategic management
Person Specification Experience Essential Extensive system leadership experience Experience of delivery assurance and development of support for identified areas of poor performance, in conjunction with other specialist colleagues Extensive experience in working with other leaders and experts within work programmes across the NHS. Proven experience of leading and delivering complex change and strategy development Knowledge of Quality Improvement methods e.g.: Black Belt Six Sigma, Lean, TQM , MSFs Experience in leading personalisation strategies, including Personal Health Budgets, and working with pooled budgets and section 75 arrangements. Application Interview References Page 10 of 14 programmes in a politically sensitive and complex environment. Ability to convene clinical and civic leaders, foster shared decision-making, and ensure transformation reflects patient and community priorities through system collaboration. Expert knowledge of NHS systems and procedures Experience in Organisational Development, and senior operational management working with government / public body organisations Ability to deal with challenging situations in a formal setting. Desirable Knowledge of Quality Improvement methods e.g.: Black Belt Six Sigma, Lean, TQM , MSFs Experience in leading personalisation strategies, including Personal Health Budgets, and working with pooled budgets and section 75 arrangements. Professional registration Essential Current professional clinical registration with one of the following bodies: o General Medical Council (GMC) o General Pharmaceutical Council (GPhC) o Nursing and Midwifery Council (NMC) o Health and Care Professionals Council (HCPC) Qualifications Essential Educated to master's level or equivalent level or equivalent experience of working at a senior level in specialist area in strategic management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
Trafford
Talbot Road
Old Trafford
M320TH
United Kingdom
Employer's website
https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
Trafford
Talbot Road
Old Trafford
M320TH
United Kingdom
Employer's website
https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)
Apply Now
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Reception Administrator
Sussex Partnership NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2317820
Job summary
We are a large NHS Mental Health Trust in South East England. We're looking for people to help us provide high quality services for the patients, carers and local communities we serve.
We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.
We are looking for an enthusiastic, self-motivated and experienced part time receptionist. You will be based to work at Hove Polyclinic, First floor on the Millview Hospital site in Nevill Avenue, Hove.
The post holder will look forward to a varied and rewarding work environment, in which finding a balance between team working and utilising initiative is important. You will need the ability to foster positive working relationships & in return be an essential part of the team.
The post holder will be motivated and able to organise their workload, demonstrate a professional face to face and telephone manner, and be able to liaise effectively with other agencies and members of the public. The successful candidate will provide reception duties (checking in clients, taking in deliveries, liaising with team staff, booking rooms, taking calls etc) and general office tasks to support the admin team. An ability to deal sensitively with people who may be distressed at times is also essential.
Main duties of the job
To deal with all incoming telephone calls and sign post as required
To ensure post both internal and external is sent to the correct staff/team
To be responsible for locking up at the end of the day
To deal with all room booking requests via a generic inbox and booking resource scheduler system
To support the wider team with duties such as
Uploading
Calling service users to advise prescriptions are ready for collection
Photocopying
About us
The successful candidate will attend an induction day at Trust Headquarters in Portland House, Worthing prior to commencing in the post
A full two week induction programme will be implemented with a staff buddy to support you.
Regular monthly supervision will be provided alongside an annual appraisal
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
354-AB-21123
Job locations
Hove Poly Clinic 1st Floor
Nevill Avenue
Hove
BN3 7HY
United Kingdom
Job description
Job responsibilities
To deal with all incoming telephone calls and sign post as required
To ensure post both internal and external is sent to the correct staff/team
To be responsible for locking up at the end of the day
To deal with all room booking requests via a generic inbox and booking resource scheduler system
To support the wider team with duties such as
Uploading
Calling service users to advise prescriptions are ready for collection
Photocopying
see job description for further information
Job description
Job responsibilities
To deal with all incoming telephone calls and sign post as required
To ensure post both internal and external is sent to the correct staff/team
To be responsible for locking up at the end of the day
To deal with all room booking requests via a generic inbox and booking resource scheduler system
To support the wider team with duties such as
Uploading
Calling service users to advise prescriptions are ready for collection
Photocopying
see job description for further information
Person Specification
Qualifications
Essential
- NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
- PC skills and knowledge of Microsoft Office software
Knowledge/Experience
Essential
- Previous reception and switchboard experience
- Experience of working with the public
Person Specification
Qualifications
Essential
- NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
- PC skills and knowledge of Microsoft Office software
Knowledge/Experience
Essential
- Previous reception and switchboard experience
- Experience of working with the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sussex Partnership NHS Foundation Trust
Address
Hove Poly Clinic 1st Floor
Nevill Avenue
Hove
BN3 7HY
United Kingdom
Employer's website
https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sussex Partnership NHS Foundation Trust
Address
Hove Poly Clinic 1st Floor
Nevill Avenue
Hove
BN3 7HY
United Kingdom
Employer's website
https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: 2316583
Job summary
We are currently seeking an experienced, enthusiastic and motivated practice nurse to join our forward thinking team at Westbury Group Practice.
The successful candidate will work with a range of health and care professionals and will be supported within our strong nursing team. You will be part of the team responsible for helping people manage long term conditions, health screening, family planning, running vaccination programmes and providing wound care to the Practice population. The successful candidate must have skills and experience in caring for people with diabetes in the community, administering child immunisations and competency in compression bandaging.
Main duties of the job
The postholder will undertake clinical nursing practice, within scope of competence, to deliver holistic care to people accessing primary healthcare services. They will operate practice nurse clinics specific to competencies and needs of the service. For example; immunisation clinics, travel clinic, wound care clinics, general practice nurse clinics and diabetes clinics.
About us
Westbury Group Practice is a large GP Practice with circa 25k patients and a CQC rating of Good. We operate from a modern, purpose built centre, with good transport links and ample free onsite parking.
Benefits include:
Membership in to NHS Pension Scheme
Minimum 27 days annual leave + Bank Holidays
Training and Development Opportunities
Details
Date posted
02 September 2026
Pay scheme
Other
Salary
Depending on experience Band 5 Equivalent
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A0924-26-0007
Job locations
The White Horse Health Centre
Mane Way
Westbury
Wiltshire
BA13 3FQ
United Kingdom
Job description
Job responsibilities
Job summary:
The post holder is a registered nurse who is able to work independently and in conjunction with other healthcare professionals in the assessment, diagnosis, planning, implementation and evaluation of patients’ care needs. They will work within their scope of competence, in the primary care setting.
Provide expert advice to patients and carers, ensuring the maintenance of clinical excellence and providing advice in respect of ongoing care needs. The nurse will need to prioritise care needs of the patients and be able to refer to other members of the multi-disciplinary primary care team.
The focus of the role is both on the delivery of evidence-based practice for patients with long-term conditions and the provision of preventative health care to the practice population.
Support the delivery of policy and procedure and participate in the improvement our service delivery.
The post holder will work within NMC Code of Conduct and will be accountable for their own professional actions within professional guidelines.
Main duties and responsibilities:
- Undertake clinical nursing practice, within scope of competence, to deliver holistic care to people accessing primary healthcare services.
- To operate practice nurse clinics specific to competencies and needs of the service. For example; immunisation clinics, travel clinic, wound care clinics, general practice nurse clinics
- To operate nurse led clinics to assess, plan, implement and evaluate treatment/interventions for patients presenting with diabetes or pre-diabetes
- Refer patients directly to colleagues and other services/agencies as appropriate
- Providing assessment, screening treatment services and health education advice.
- Undertake pathological specimens and investigatory procedures
- Support and mentor to other colleagues/ students within the practice
- Provide safe, evidence-based, cost-effective, individualised patient care
- Promote health and well-being through the use of health promotion screening
- Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
- Participate in initiatives to improve existing patient services
· Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Administration and professional responsibilities
- Participate in the administrative and professional responsibilities of the practice team
- To maintain comprehensive, accurate and contemporaneous computerised records of all consultations and contacts with patients and when appropriate written or printed records.
- Ensure QOF and Arden’s templates are completed accurately.
- Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
- Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit
- Restocking and maintenance of clinical areas and consulting rooms
- Attend and participate in practice/nursing meetings as required
- Work collaboratively with colleagues within and external to the practice.
Job description
Job responsibilities
Job summary:
The post holder is a registered nurse who is able to work independently and in conjunction with other healthcare professionals in the assessment, diagnosis, planning, implementation and evaluation of patients’ care needs. They will work within their scope of competence, in the primary care setting.
Provide expert advice to patients and carers, ensuring the maintenance of clinical excellence and providing advice in respect of ongoing care needs. The nurse will need to prioritise care needs of the patients and be able to refer to other members of the multi-disciplinary primary care team.
The focus of the role is both on the delivery of evidence-based practice for patients with long-term conditions and the provision of preventative health care to the practice population.
Support the delivery of policy and procedure and participate in the improvement our service delivery.
The post holder will work within NMC Code of Conduct and will be accountable for their own professional actions within professional guidelines.
Main duties and responsibilities:
- Undertake clinical nursing practice, within scope of competence, to deliver holistic care to people accessing primary healthcare services.
- To operate practice nurse clinics specific to competencies and needs of the service. For example; immunisation clinics, travel clinic, wound care clinics, general practice nurse clinics
- To operate nurse led clinics to assess, plan, implement and evaluate treatment/interventions for patients presenting with diabetes or pre-diabetes
- Refer patients directly to colleagues and other services/agencies as appropriate
- Providing assessment, screening treatment services and health education advice.
- Undertake pathological specimens and investigatory procedures
- Support and mentor to other colleagues/ students within the practice
- Provide safe, evidence-based, cost-effective, individualised patient care
- Promote health and well-being through the use of health promotion screening
- Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
- Participate in initiatives to improve existing patient services
· Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Administration and professional responsibilities
- Participate in the administrative and professional responsibilities of the practice team
- To maintain comprehensive, accurate and contemporaneous computerised records of all consultations and contacts with patients and when appropriate written or printed records.
- Ensure QOF and Arden’s templates are completed accurately.
- Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
- Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit
- Restocking and maintenance of clinical areas and consulting rooms
- Attend and participate in practice/nursing meetings as required
- Work collaboratively with colleagues within and external to the practice.
Person Specification
Qualifications
Essential
- NMC registered nurse
- Current UK driving licence and insurance
- Diploma in Diabetes
Desirable
- Diploma in Diabetes
Experience
Essential
- Team working as part of a multi-disciplinary team
- Providing and receiving complex, sensitive information
- Experience of reflective practice and supervision
Desirable
- Previous experience as a practice nurse
- Autonomous practitioner with recent experience in managing patients with pre-diabetes and diabetes
- Involvement in mentoring/teaching learners
- Good understanding of primary care
Knowledge and Skills
Essential
- Knowledge of primary & community health care
- Knowledge of when to seek advice, escalate care and who the appropriate professional for help and advice would be
- Understands and acts in line with the NMC professional standards for practice contained within The Code
- Understands requirements for NMC professional revalidation
- Understanding of the importance of following procedures and treatment plans
- Can autonomously make decisions & management plans
- Able to use IT based clinical record system
- Time management and ability to prioritise workload
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectvely (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
- Ability to support, supervise, assess and act as a role model to nursing students, other learners and health care support workers as required within the clinical setting.
- Willingness and motivation to learn
Desirable
- Local & national health policy and impact on General Practice
Person Specification
Qualifications
Essential
- NMC registered nurse
- Current UK driving licence and insurance
- Diploma in Diabetes
Desirable
- Diploma in Diabetes
Experience
Essential
- Team working as part of a multi-disciplinary team
- Providing and receiving complex, sensitive information
- Experience of reflective practice and supervision
Desirable
- Previous experience as a practice nurse
- Autonomous practitioner with recent experience in managing patients with pre-diabetes and diabetes
- Involvement in mentoring/teaching learners
- Good understanding of primary care
Knowledge and Skills
Essential
- Knowledge of primary & community health care
- Knowledge of when to seek advice, escalate care and who the appropriate professional for help and advice would be
- Understands and acts in line with the NMC professional standards for practice contained within The Code
- Understands requirements for NMC professional revalidation
- Understanding of the importance of following procedures and treatment plans
- Can autonomously make decisions & management plans
- Able to use IT based clinical record system
- Time management and ability to prioritise workload
- Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
- Ability to communicate effectvely (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
- Ability to support, supervise, assess and act as a role model to nursing students, other learners and health care support workers as required within the clinical setting.
- Willingness and motivation to learn
Desirable
- Local & national health policy and impact on General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Westbury Group Practice
Address
The White Horse Health Centre
Mane Way
Westbury
Wiltshire
BA13 3FQ
United Kingdom
Employer's website
https://www.westburygp.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Westbury Group Practice
Address
The White Horse Health Centre
Mane Way
Westbury
Wiltshire
BA13 3FQ
United Kingdom
Employer's website
https://www.westburygp.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 4 Medical Secretary Supervisor - Faster Diagnostic Service
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316578
Job summary
An exciting opportunity has arisen for an enthusiastic, organised and motivated Medical Secretary to join our Faster Diagnostic Service.
The service provides timely assessment, investigation and diagnosis for patients referred with potential cancer symptoms. The service supports patients presenting with a wide variety of symptoms and works closely with multidisciplinary teams across primary, secondary and diagnostic care to ensure patients receive high-quality, patient-centred care throughout their diagnostic journey.
As a Medical Secretary, you will play a vital role in supporting the clinical team and ensuring the smooth administration of the patient pathway.
We offer the opportunity to work within a supportive and friendly team. We are committed to flexible working and welcome applications from candidates seeking full-time, part-time or job share arrangements. This is a hybrid role, providing opportunities for both office-based and remote working where service needs allow. We encourage our staff to use their initiative to identify and develop innovative ways of working that enhance productivity, improve patient experience and support team collaboration.
If you are passionate about delivering excellent patient care through outstanding administrative support, we would love to hear from you.
Main duties of the job
*To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets.
*To touch type from audio and / or shorthand the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature.
*Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence.
*To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work on a daily basis.
*Provide and be responsible for the training of Medical Secretary trainees.
*To sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant(s) and their team for urgent action, and which may be passed directly to other areas for action and information.
*Provide reciprocal cover for administrative Team during annual leave and sickness absence.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1101358
Job locations
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 3 Medical Secretary - Ophthalmology
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316577
Job summary
The Ophthalmology service is looking to recruit a highly motivated, reliable, and focused administrative support worker to join our welcoming team. We are a creative and innovative team working in a large multi-disciplined service, therefore require someone who is flexible to change and adaptable to the pressures of changing priorities and urgent tasks. A proactive approach, good judgement, initiative and critical thinking skills are crucial to managing this diverse and demanding role.
Main duties of the job
Ensuring patient results are reported, communicating the results to GPs/patients efficiently. Undertaking any actions required based on clinical outcomes i.e. request an outpatient appointment, ensure patients are put on the waiting list, update the open clocks etc. Ensuring 10-day turnaround targets are met when communicating outpatient, diagnostic, elective and general letters to General Practitioners and patients. Liaising with care professionals from all services in UHB and wider NHS trusts. Having phone conversations with patients, demonstrating an empathic and supportive approach to all queries and requests as well as communicating clear guidance of what the patient should expect regarding next steps. Prioritising tasks and duties to provide an efficient and effective service at all times. Liaising with ophthalmology secretarial team and wider administrative team to support team initiatives and service delivery.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1103374
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
Desirable
- *Experience of working in a busy environment
- *Experience of working in Healthcare
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff
- *Ability to problem solve
- *Understand confidentiality and apply the principles
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills.
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Experience
Essential
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
Desirable
- *Experience of working in a busy environment
- *Experience of working in Healthcare
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff
- *Ability to problem solve
- *Understand confidentiality and apply the principles
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills.
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2316575
Job summary
JOB TITLE: SALARIED GP
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
HOURS: 6 sessions - days to be discussed
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Main duties of the job
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery and telephone consultations, queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with working within primary care.
About us
Holmhurst Medical Centre is an established General Practice serving over 10,500 patients in the Redhill area. We are committed to providing high quality continuing care within the community and aim to provide a wide range of high-quality medical services.
The doctors, nurses, attached health care team and support staff strive to provide the best possible services to our patients.
We are a training practice for doctors, which means that doctors spend time with us (up to 12 months) in order to gain experience.
Details
Date posted
02 September 2026
Pay scheme
Other
Salary
£77,810.40 a year (Equivalent to £12,968.40 per session annually)
Contract
Permanent
Working pattern
Part-time
Reference number
A1379-26-0002
Job locations
12 Thornton Side
Redhill
RH1 2NP
United Kingdom
Job description
Job responsibilities
Clinical responsibilities as previously listed.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. QOF, prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Job description
Job responsibilities
Clinical responsibilities as previously listed.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. QOF, prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- Qualified GP
- MRCGP
- General Practitioner CCT
- Full GMC Registration
- National Performers List registration
Desirable
- Experience using SystemOne
- Educational Supervisor Training completed
- Keen interest in Diabetes care and management
Person Specification
Qualifications
Essential
- Qualified GP
- MRCGP
- General Practitioner CCT
- Full GMC Registration
- National Performers List registration
Desirable
- Experience using SystemOne
- Educational Supervisor Training completed
- Keen interest in Diabetes care and management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Holmhurst Medical Centre
Address
12 Thornton Side
Redhill
RH1 2NP
United Kingdom
Employer's website
https://www.holmhurstmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Holmhurst Medical Centre
Address
12 Thornton Side
Redhill
RH1 2NP
United Kingdom
Employer's website
https://www.holmhurstmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Healthcare Assistant
Kent Community Health NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316570
Job summary
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.
There has never been a more exciting time to join community healthcare. As a Band 3 Healthcare Assistant, you will play a vital role in supporting people to recover, maintain their independence, and receive care closer to home. Working as part of a dedicated multidisciplinary team, you will help deliver high-quality, person-centred care and support patients to achieve their rehabilitation goals.
In return, you will be part of a supportive and inclusive organisation that values your contribution and wellbeing. We offer a range of learning and development opportunities, clear career progression pathways, flexible working options where possible, and the chance to develop your skills alongside experienced healthcare professionals. If you are compassionate, motivated, and committed to making a difference, we would love to hear from you.
Main duties of the job
Are you a compassionate and motivated Healthcare Assistant looking to make a real difference? Join our Community Hospitals Team and help deliver high-quality, person-centred care to patients in a supportive community setting.
Our Community Hospitals provide a wide range of services, including rehabilitation, therapy services and outpatient care, supporting patients to recover, regain independence and achieve the best possible outcomes close to home. As a valued member of our multidisciplinary team, you will deliver both clinical and non-clinical care, helping patients with their daily living activities, rehabilitation goals and ongoing healthcare needs.
This varied and rewarding role includes supporting with personal care, nutrition and hydration, undertaking basic observations, catheter and stoma care, venepuncture, ECGs, bladder scanning, wound care, blood glucose monitoring and specimen management. You will also contribute to risk assessments, infection prevention, accurate record keeping and supporting patients' dignity, wellbeing and independence.
If you are caring, enthusiastic and committed to delivering excellent patient care, we can offer a supportive team environment, opportunities to develop your clinical skills and the chance to make a meaningful difference to patients and their families every day. Join us and be part of a team that puts patients at the heart of everything we do.
About us
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
846-8237111-TS
Job locations
Victoria Hospital
Deal
CT14 9UA
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications, training and experience
Essential
- You will have either: A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare. Or you will be able to demonstrate the equivalent level of experience.
- In addition you will also have Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C/ 4-9 or equivalent in English and Maths)
- You'll need to have recent experience of healthcare/ working as a health care assistant gained through education, work experience or previous employment.
Desirable
- You may also have the Care Certificate, but if not, we will support you to achieve this within the first 3 months of starting.
Knowledge and skills
Essential
- You will need to have a customer focussed approach which is essential to; Provide patients, clients and their families with the best possible experience
- You will need to be able to be able to use IT systems and databases
- You will understand where to signpost clients and families to alternative services to support behaviour change and improve health.
- You will have knowledge of up to date clinical practice by using up- to- date skills and adhering to evidence based procedures and clinical effectiveness frameworks. You will fully understand the role and remit of a health care worker
Person Specification Qualifications, training and experience Essential You will have either: A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare. Or you will be able to demonstrate the equivalent level of experience. In addition you will also have Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C/ 4-9 or equivalent in English and Maths) You'll need to have recent experience of healthcare/ working as a health care assistant gained through education, work experience or previous employment. Desirable You may also have the Care Certificate, but if not, we will support you to achieve this within the first 3 months of starting. Knowledge and skills Essential You will need to have a customer focussed approach which is essential to; Provide patients, clients and their families with the best possible experience You will need to be able to be able to use IT systems and databases You will understand where to signpost clients and families to alternative services to support behaviour change and improve health. You will have knowledge of up to date clinical practice by using up- to- date skills and adhering to evidence based procedures and clinical effectiveness frameworks. You will fully understand the role and remit of a health care worker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Victoria Hospital
Deal
CT14 9UA
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
Victoria Hospital
Deal
CT14 9UA
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Therapy Technician
Royal National Orthopaedic Hospital NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2316543
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated person to join the Therapy Department at the Royal National Orthopaedic Hospital NHS Trust (RNOH).
You will be supporting Occupational Therapists and Physiotherapists who provide a wide range of rehabilitation programmes for people with complex chronic musculoskeletal pain problems, hypermobility and rheumatological conditions.
You will undertake specific skilled support work to aid the rehabilitation of patients and to support the day to day running of the department.
Assist with teaching and supervising exercises (individually, in classes and in water) and functional activities individually and in groups, and provide feedback to the multidisciplinary team on patients' progress.
To provide administration, data entry and practical support to ensure the smooth running of the department.
To maintain stock levels and ensure equipment is cleaned according to RNOH infection control guidelines.
To supply patients requiring walking aids / equipment, instructing patients on their safe use.
To support students on clinical placements
Please see the Job Description and Person Specification for further details.
Main duties of the job
Duties will include carrying out and documenting group and individual activity sessions with patients, maintaining clinical equipment, administrative and clerical tasks, preparing and cleaning treatment areas. The job involves regularly work in and around the hydrotherapy pool. Patient sessions may include using craft activities, gardening and/or cooking to reinforce rehabilitation principles. It also involves delivering relaxation groups, assisting therapists to run sport and swimming sessions and setting up and using rehabilitation equipment/techniques. Full training and regular supervision will be provided.
The post holder will mainly be based at the RNOH Stanmore site.
Applicants should have good written and spoken English and experience of working with people with disabilities. The applicant should show initiative and be able to demonstrate basic administration and clerical skills.
About us
The RNOH is a national centre of excellence with an international reputation for diagnosis, assessment and treatment of neuro-musculoskeletal conditions. This ranges from the most acute spinal cord injury, bone tumour and complex joint reconstruction to orthopaedic and specialist rehabilitation. It offers an integrated range of clinical, teaching and research services unique within the UK and in partnership with University College London.
An exciting opportunity has arisen for an enthusiastic and motivated person to join the Therapy Department at the Royal National Orthopaedic Hospital NHS Trust (RNOH).
You will be supporting Occupational Therapists and Physiotherapists who provide a wide range of rehabilitation programmes for people with complex chronic musculoskeletal pain problems, hypermobility and rheumatological conditions.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year Inclusive of Outer HCAS per annum
Contract
Permanent
Working pattern
Full-time
Reference number
392-RNOH-1519
Job locations
Royal National Orthopaedic Hospital
Stanmore
HA7 4LP
United Kingdom
Job description
Job responsibilities
The role has both clinical, organisational and general tasks to ensure the smooth running of the outpatient department and ensure quality patient experience for patients coming through the therapy outpatients and hydrotherapy pool areas.
The applicant will have to be a good communicator, well organised and enjoy a varied workload.
Please see the Job Description and Person Specification for further details.
Job description
Job responsibilities
The role has both clinical, organisational and general tasks to ensure the smooth running of the outpatient department and ensure quality patient experience for patients coming through the therapy outpatients and hydrotherapy pool areas.
The applicant will have to be a good communicator, well organised and enjoy a varied workload.
Please see the Job Description and Person Specification for further details.
Person Specification
Experience
Essential
- Worked in a team.
- Worked with customers/clients.
- Well intentioned reasons for working at RNOH.
- Worked with people with disabilities
- Awareness of role of OT/physiotherapy
- Interest in supporting rehab through functional tasks (cooking and art/craft)
Desirable
- Exercise or health qualification.
- Worked in an OT/physio department.
- Experience of demonstrating, structuring and explaining tasks to others.
- Experiencing of leading a group.
- Experience of teaching and demonstrating exercise and lifestyle modification
Skills
Essential
- Able to organise own time effectively and prioritise workload.
- Able to plan ahead re: resources.
- Able to communicate with a variety of people.
- Able to handle equipment within Health & Safety guidelines.
- Able to assess risk in relation to field of activity and identify necessary intervention to minimise risk factors.
- Able to present information, oral and written; in a clear, concise and logical manner.
- Able to take a common sense approach to problem solving, using initiative and creativity.
- Able to work flexibly to meet the needs of the service.
- Able to build constructive relationships with warmth and empathy, use good communication skills.
- Good telephone manner.
- Basic IT skills - competence in email, internet searches, basic word processing and spreadsheets
- Able to teach new skills at an individual and group level.
Desirable
- Interest in sporting activities/exercise.
- Able to discuss patient's personal information clearly and sensitively.
- Able to work as part of a multidisciplinary team.
- Able to fit and demonstrate basic adaptive equipment and mobility aids, e.g. raised toilet seat, bathboard, helping hands and crutches.
Communication & Relationship Skills
Essential
- Able to communicate clearly, succinctly and logically in verbal and written formats.
- Keen to learn
- Passionate about healthy lifestyle choices.
- Sensitive to individual needs of patients and able to adjust working environment to suit.
- Appreciation of appropriate staff/patient boundaries.
- Reflective
Desirable
- Able to demonstrate empathy, motivate and persuade patients who have a range of physical, psychological and language barriers to understanding.
Physical/ Emotional Effort
Essential
- Able to sustain moderate physical activity for several periods during a shift.
- Willing & able to deal with body fluids occasionally, using appropriate protective clothing.
Desirable
- Able to deal with challenging client groups
Person Specification
Experience
Essential
- Worked in a team.
- Worked with customers/clients.
- Well intentioned reasons for working at RNOH.
- Worked with people with disabilities
- Awareness of role of OT/physiotherapy
- Interest in supporting rehab through functional tasks (cooking and art/craft)
Desirable
- Exercise or health qualification.
- Worked in an OT/physio department.
- Experience of demonstrating, structuring and explaining tasks to others.
- Experiencing of leading a group.
- Experience of teaching and demonstrating exercise and lifestyle modification
Skills
Essential
- Able to organise own time effectively and prioritise workload.
- Able to plan ahead re: resources.
- Able to communicate with a variety of people.
- Able to handle equipment within Health & Safety guidelines.
- Able to assess risk in relation to field of activity and identify necessary intervention to minimise risk factors.
- Able to present information, oral and written; in a clear, concise and logical manner.
- Able to take a common sense approach to problem solving, using initiative and creativity.
- Able to work flexibly to meet the needs of the service.
- Able to build constructive relationships with warmth and empathy, use good communication skills.
- Good telephone manner.
- Basic IT skills - competence in email, internet searches, basic word processing and spreadsheets
- Able to teach new skills at an individual and group level.
Desirable
- Interest in sporting activities/exercise.
- Able to discuss patient's personal information clearly and sensitively.
- Able to work as part of a multidisciplinary team.
- Able to fit and demonstrate basic adaptive equipment and mobility aids, e.g. raised toilet seat, bathboard, helping hands and crutches.
Communication & Relationship Skills
Essential
- Able to communicate clearly, succinctly and logically in verbal and written formats.
- Keen to learn
- Passionate about healthy lifestyle choices.
- Sensitive to individual needs of patients and able to adjust working environment to suit.
- Appreciation of appropriate staff/patient boundaries.
- Reflective
Desirable
- Able to demonstrate empathy, motivate and persuade patients who have a range of physical, psychological and language barriers to understanding.
Physical/ Emotional Effort
Essential
- Able to sustain moderate physical activity for several periods during a shift.
- Willing & able to deal with body fluids occasionally, using appropriate protective clothing.
Desirable
- Able to deal with challenging client groups
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal National Orthopaedic Hospital NHS Trust
Address
Royal National Orthopaedic Hospital
Stanmore
HA7 4LP
United Kingdom
Employer's website
https://www.rnoh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal National Orthopaedic Hospital NHS Trust
Address
Royal National Orthopaedic Hospital
Stanmore
HA7 4LP
United Kingdom
Employer's website
https://www.rnoh.nhs.uk/ (Opens in a new tab)
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Psychological Wellbeing Practitioner
Central and North West London NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316536
Job summary
We are looking for enthusiastic and motivated qualifiedPsychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Service Kensington and Chelsea. We are a large, well established service based in a diverse borough of London. Our service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We are passionate about the work we do and care provided to service users, and work by the trust values of compassion, respect, empowerment and partnership. Our team is key in the work we do and service provided to the population of Kensington and Chelsea.
We are looking for Psychological Wellbeing Practitioner with excellent communication and interpersonal skills, who are adaptable, enjoy challenges and diversity and demonstrate an enthusiasm for primary care work. We particularly welcome applicants who speak other languages and who have enthusiasm for and experience of working with diversity.
Main duties of the job
You will provide a range of standardised assessments and interventions to people with mild to moderate common mental health problems in primary care and community settings. This may include facilitating the provision of guided self-help and signposting service users to appropriate statutory and voluntary sector services according to their needs.
You will work under close clinical supervision and will be provided with appropriate support and training. They will be required to provide individual/group interventions, under close supervision, and/or support to GPs and other health professionals in appropriate activities. The post-holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
About us
The catchment area of the post is the London borough of Kensington and Chelsea. The main hub for the service is based at St Charles Centre for Health and Wellbeing, W10 6DZ (North hub). You will be required to work across the borough, e.g. GP surgeries and community settings.
We operate an agile working policy where staff combine remote working and being on-site to deliver face-to-face appointments and other service commitments that require a hub-based presence.
Wellbeing is important within our service and we are a collaborative and cohesive team. We have a dedicated wellbeing group within the service to help support individuals' and the wider team wellbeing. Benefits of working for CNWL include:
- 27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service
- NHS discount
- Opportunities for career progression
If you would like to see what it's like to work for CNWL please have a look at https://www.cnwl.nhs.uk/work
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum inc HCAS (pro rata if P/T)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
333-J-KC-0982
Job locations
Community Living Well- Kensington and Chelsea Talking Therapies
St Charles Centre for Health and Wellbeing, Exmoor Street
London
W10 6DZ
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
CLINICAL1.1. To accept referrals via agreed protocols within the service. This includes participation in the teams duty and triage rota to screen referrals along with a high intensity therapist and a senior clinician.1.2. To assess and support people with a common mental health problem in the self management of their recovery.1.3. To undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.1.4. To make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral agent as necessary or step up the persons treatment to high intensitypsychological therapy.1.5. To provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This work may be face to face, telephone or via other media.1.6. To educate and involve family members and others in treatment where necessary and appropriate.1.7. To adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.1.8. To attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.1.9. To complete all requirements relating to data collection within the service.1.10. To keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.1.11. To work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.1.12. To assess and integrate issues surrounding work and employment into the overall therapy process.1.13. To operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.1.14. To prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.1.15. To deal with a range of clients and clinical situations, including those involving highly emotive communication and the need to apply initiative, tact and persuasion in the face of psychological resistance
TEACHING, TRAINING AND SUPERVISION2.1 To receive regular clinical supervision in accordance with professional practice guidelines.2.2 To respond to and implement supervision suggestions by supervisors in clinical practice.2.3 To engage in and respond to personal development supervision to improve competences and clinical practice.2.4 To gain wider experience of professional psychology and mental health practice within the NHS as agreed with the psychologist to whom they are accountable.2.5 To develop skills and competencies that assist in the delivery of current duties.2.6 To contribute to the training and support of other staff in psychological care.
3. MANAGEMENT, RECRUITMENT AND SERVICE DEVELOPMENT3.1. To assist in the design and implementation of service development projects within the service as required.3.2. To attend meetings in which service developments are planned and discussed.3.3. The post holder will be required to attend and contribute, where appropriate and required, to the regular professional meetings of the CNWL Talking Therapies Service and other Departmental meetings.3.4. Build and maintain supportive relationships with primary care counsellors/psychological therapists and other mental health services/ providers3.5. Build and maintain collaborative links with local voluntary sector agencies3.6. Improve awareness within primary care and across other statutory services (health and non-health), regarding the service and other community resources available for people with mental health problems3.7. Ensure that the service is accessible to a range of patients and carers and to facilitate access to the service for people who may be less likely to access services or may be at higher risk of mental health problems3.8. Represent the service at any relevant meetings or events, where appropriate and as required
IT RESPONSIBILITIES4.1. The post holder will input and maintain, appropriate computer and manual clinical records and statistical data and provide this to the Head of Speciality when necessary.4.2. The post-holder will engage in relevant computer and IT training as required.4.3. To assist in the development, design and implementation of relevant IT projects.
RESEARCH AND SERVICE EVALUATION5.1. To initiate and assist in the design and implementation of audit and research projects.5.2. To initiate and undertake data collection, analysis, the production of reportsand summaries, using IT and statistical programmes.5.3. To undertake searches of evidence-based literature and research to assist qualified clinical psychologists in evidence based practice in individual work and work with other team members.5.4. To familiarise themselves with, and to comply with, the Trusts requirements on research governance.
GENERAL6.1. To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post-holders professional and team/operational manager(s).6.2. To maintain the highest standards of clinical record keeping and report writing in accordance with professional codes of practice and Trust policies and procedures.6.3. To prepare test materials and visual aids as required.6.4. To undertake specific administrative duties as required.6.5. To perform other duties of a similar kind appropriate to the grade, which may be required from time to time by their Psychology Manager.6.6. To be flexible regarding working hours consistent with the Primary Care working day Rider Clause
This is an outline of the post-holders duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the Trust and Department.
Job description
Job responsibilities
Main Duties and Responsibilities
CLINICAL1.1. To accept referrals via agreed protocols within the service. This includes participation in the teams duty and triage rota to screen referrals along with a high intensity therapist and a senior clinician.1.2. To assess and support people with a common mental health problem in the self management of their recovery.1.3. To undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.1.4. To make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral agent as necessary or step up the persons treatment to high intensitypsychological therapy.1.5. To provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This work may be face to face, telephone or via other media.1.6. To educate and involve family members and others in treatment where necessary and appropriate.1.7. To adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.1.8. To attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.1.9. To complete all requirements relating to data collection within the service.1.10. To keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.1.11. To work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.1.12. To assess and integrate issues surrounding work and employment into the overall therapy process.1.13. To operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.1.14. To prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.1.15. To deal with a range of clients and clinical situations, including those involving highly emotive communication and the need to apply initiative, tact and persuasion in the face of psychological resistance
TEACHING, TRAINING AND SUPERVISION2.1 To receive regular clinical supervision in accordance with professional practice guidelines.2.2 To respond to and implement supervision suggestions by supervisors in clinical practice.2.3 To engage in and respond to personal development supervision to improve competences and clinical practice.2.4 To gain wider experience of professional psychology and mental health practice within the NHS as agreed with the psychologist to whom they are accountable.2.5 To develop skills and competencies that assist in the delivery of current duties.2.6 To contribute to the training and support of other staff in psychological care.
3. MANAGEMENT, RECRUITMENT AND SERVICE DEVELOPMENT3.1. To assist in the design and implementation of service development projects within the service as required.3.2. To attend meetings in which service developments are planned and discussed.3.3. The post holder will be required to attend and contribute, where appropriate and required, to the regular professional meetings of the CNWL Talking Therapies Service and other Departmental meetings.3.4. Build and maintain supportive relationships with primary care counsellors/psychological therapists and other mental health services/ providers3.5. Build and maintain collaborative links with local voluntary sector agencies3.6. Improve awareness within primary care and across other statutory services (health and non-health), regarding the service and other community resources available for people with mental health problems3.7. Ensure that the service is accessible to a range of patients and carers and to facilitate access to the service for people who may be less likely to access services or may be at higher risk of mental health problems3.8. Represent the service at any relevant meetings or events, where appropriate and as required
IT RESPONSIBILITIES4.1. The post holder will input and maintain, appropriate computer and manual clinical records and statistical data and provide this to the Head of Speciality when necessary.4.2. The post-holder will engage in relevant computer and IT training as required.4.3. To assist in the development, design and implementation of relevant IT projects.
RESEARCH AND SERVICE EVALUATION5.1. To initiate and assist in the design and implementation of audit and research projects.5.2. To initiate and undertake data collection, analysis, the production of reportsand summaries, using IT and statistical programmes.5.3. To undertake searches of evidence-based literature and research to assist qualified clinical psychologists in evidence based practice in individual work and work with other team members.5.4. To familiarise themselves with, and to comply with, the Trusts requirements on research governance.
GENERAL6.1. To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post-holders professional and team/operational manager(s).6.2. To maintain the highest standards of clinical record keeping and report writing in accordance with professional codes of practice and Trust policies and procedures.6.3. To prepare test materials and visual aids as required.6.4. To undertake specific administrative duties as required.6.5. To perform other duties of a similar kind appropriate to the grade, which may be required from time to time by their Psychology Manager.6.6. To be flexible regarding working hours consistent with the Primary Care working day Rider Clause
This is an outline of the post-holders duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the Trust and Department.
Person Specification
Qualifications
Essential
- Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course) OR equivalent ,e.g. Experienced and Qualified Graduate Mental Health Worker with relevant Primary Care experiences and competences as required.
Desirable
- Further post graduate training in relevant areas of professional psychology, health, social science, and/or research design and analysis.
Experience
Essential
- Evidence of working with people with mental health problems.
- Experience of working in IAPT/Primary Care Services and delivering low intensity interventions.
- Evidence of having worked in a service where agreed targets were in place to demonstrate effective clinical outcomes.
- Experience of using electronic patient management systems such as IAPTUS or PCMIS or similar.
- Evidence of experience and knowledge of risk assessment, safeguarding and management.
Desirable
- Research / audit experience.
- Evidence of working in the local community.
Knowledge
Essential
- High level communication skills: written and verbal, including telephone skills
- verbal, including telephone skills An ability to communicate and work in settings in which the atmosphere may be highly emotive.
- highly emotive. Ability to communicate sensitive information to patients, carers and colleagues in a way that addresses psychological resistance
- An understanding of the needs and difficulties of people with mental health problems.
- An ability to apply existing psychological knowledge to a mental health context An understanding of psychology applied to health care.
- An ability to evaluate and put in place the effect of training
- Computer Literate
- Ability to work under pressure.
Desirable
- Fluency in an additional (to English) locally relevant priority language
- Experience of delivering group based interventions.
PERSONAL
Essential
- An interest in working with people with mental health problems.
- Ability to work within a team and foster good working relationships with staff from all disciplines.
- Able to develop good therapeutic relationships with clients
- Ability to work independently, flexibly, reliably and consistently with work agreed and managed at regular intervals.
Other Requirements
Essential
- Ability to accept and use supervision appropriately and effectively
Person Specification
Qualifications
Essential
- Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course) OR equivalent ,e.g. Experienced and Qualified Graduate Mental Health Worker with relevant Primary Care experiences and competences as required.
Desirable
- Further post graduate training in relevant areas of professional psychology, health, social science, and/or research design and analysis.
Experience
Essential
- Evidence of working with people with mental health problems.
- Experience of working in IAPT/Primary Care Services and delivering low intensity interventions.
- Evidence of having worked in a service where agreed targets were in place to demonstrate effective clinical outcomes.
- Experience of using electronic patient management systems such as IAPTUS or PCMIS or similar.
- Evidence of experience and knowledge of risk assessment, safeguarding and management.
Desirable
- Research / audit experience.
- Evidence of working in the local community.
Knowledge
Essential
- High level communication skills: written and verbal, including telephone skills
- verbal, including telephone skills An ability to communicate and work in settings in which the atmosphere may be highly emotive.
- highly emotive. Ability to communicate sensitive information to patients, carers and colleagues in a way that addresses psychological resistance
- An understanding of the needs and difficulties of people with mental health problems.
- An ability to apply existing psychological knowledge to a mental health context An understanding of psychology applied to health care.
- An ability to evaluate and put in place the effect of training
- Computer Literate
- Ability to work under pressure.
Desirable
- Fluency in an additional (to English) locally relevant priority language
- Experience of delivering group based interventions.
PERSONAL
Essential
- An interest in working with people with mental health problems.
- Ability to work within a team and foster good working relationships with staff from all disciplines.
- Able to develop good therapeutic relationships with clients
- Ability to work independently, flexibly, reliably and consistently with work agreed and managed at regular intervals.
Other Requirements
Essential
- Ability to accept and use supervision appropriately and effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Community Living Well- Kensington and Chelsea Talking Therapies
St Charles Centre for Health and Wellbeing, Exmoor Street
London
W10 6DZ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Community Living Well- Kensington and Chelsea Talking Therapies
St Charles Centre for Health and Wellbeing, Exmoor Street
London
W10 6DZ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
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Health Care Assistant
Royal National Orthopaedic Hospital NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2316535
Job summary
The London Spinal Cord Injury Centre is a 30-bedded Unit that provides person focused care within a multi-professional team for patients with spinal cord injury. This process is from the early stages of rehabilitation and preparing for reintegration into the community.
We are looking for Health Care Assistants with previous clinical experience, who are passionate about the importance of rehabilitation nursing to join our diverse nursing team. This is a full time post of 37.5 hours per week, for shift work including a mixture of early, late, long day and night shifts.
We are looking for innovative and inspirational individuals to join our team in the provision of high quality care to the rehabilitation of patients. You will be a part of an enthusiastic, friendly and hardworking team who participate in the Stanmore Safe Accreditation Ward initiative, continually striving and working on enhancing our patients care delivery. A flexible approach, good sense of humour and the ability to prioritise workloads is a must.
Must have care certificate and provide evidence of this at interview, please be aware that you will be required to complete a maths and English assessment on the day of interview.
Sponsorship for this post is offered by the Trust.
Please be aware that there will be a cap on applications and once limit reached you will not be able to apply.
Main duties of the job
To work within the nursing team delivering patient care under supervision from a registered nurse.
Assist in the provision of care to patients, supporting and being supervised by a registered nurse. Assist patients with all activities of daily living. Assists qualified staff by undertaking personal care duties for patients. Reports patient's condition to qualified staff. Perform further duties of that of a Healthcare Support Worker pertinent to the ward, this will include; helping with washing of patients, disposing of bodily fluids and waste, bowel management, correct manual handling techniques including hoisting of patients, assisting patients with their dietary needs, escort patients to other areas of the hospital or external hospitals, recording clinical observations and reporting to the registered nurse. Must be willing to learn about respiratory care. Full range of manual and clerical duties. Will be required to maintain the orderliness, hygiene and safety of the ward/departmental environment. Must have obtained the care certificate and have either GCSE Maths and English or functional skills/relevant equivalent certificate
About us
RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year Per Annum Including HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
392-RNOH-1515
Job locations
London Spinal Cord Injury Centre
Royal National Orthopaedic Hospital
Stanmore, Brockley Hill
HA7 4LP
United Kingdom
Job description
Job responsibilities
Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers including when patient/client has physical impairment, mental health condition or learning disabilities.
Must have care certificate and provide evidence of this at interview, please be aware that you will be required to complete a maths and English assessment on the day of interview.
Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients.
Provide basic information to patients, family/visitors/carers and colleagues
Aware of the importance of accurate documentation and contribute to reports of patients activity and progress
Accept constructive feedback
Give constructive feedback to colleagues
Participate in discussions about patient care and ward/departmental development, including handover and team meetings
Maintain patient confidentiality
Maintain professional boundaries and working relationships with patients and colleagues
Understand own level of responsibility and accountability in relation to trained staff
Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse
Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework
Attend Trust/local orientation programmes, mandatory training sessions and annual updates
Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance
Assist in maintaining a clean environment that is conducive to safe practice
Report any issues at work that may put health, safety and security at risk
Summon immediate help for any emergency and take appropriate action to contain it
Understand the principles and practice of Infection Control as per trust policy
Work within own personal/professional limitations and seek help of others to maintain safe practice.
Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures
Clean patient equipment as required
Handle and dispose of all body fluids in accordance with trust policy
Undertake administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department
Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level
Pass on constructive views and ideas for improving services to ward sister/charge nurse
Ensure a welcoming, caring and safe environment is provided for the patient and their family/visitors/carers
Aware of and maintains required standard of care
Ensure that patient areas are kept clean and tidy
Comply with Trust/local policies and procedures Carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy
Recognise the importance of peoples rights and act in accordance with legislation, policies and procedures
Act in ways that acknowledge and recognise peoples expressed beliefs, preferences and choices; respecting diversity and valuing people as individuals
Take account of own behaviour and its effect on others
Maintain and improve the patients mobility using appropriate equipment and handling techniques
Assist the patient to be as comfortable as possible, i.e., help with moving and positioning the patient using appropriate equipment
Assist with checking pain levels and requesting pain relieving medication on patients behalf
Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures
Prepare appropriately for the activity to be undertaken
Support and encourage the patient to meet their own health and wellbeing needs
Undertake care activities to meet individuals health and wellbeing needs, once competence demonstrated:
Work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care
Support qualified nurses in the implementation of programmes of care within the limits of the Healthcare Assistants knowledge and competence
Provide comfort, reassurance, and support to patients and/or their carers if anxious or distressed
Providing care for the deceased patient
Assist with essential patient care, e.g., making beds, sorting clean linen, distributing menu cards, helping patients to complete menu cards, ensuring patient areas are kept clean and tidy etc.
Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision
Maintain patients personal and oral hygiene, e.g. help with dressing / undressing, giving bed baths
Help patients to move and assist with pressure area care / awareness of SSKIN bundle
Documents patient care, which is witnessed and countersigned by registered staff (note: Patients with oxygen can only have 3L or less in progress for an HCA escort)
Chaperone patients
Have a basic understanding of special dietary needs and implications for the patients condition
Ensure adequate hydration and nutritional intake including feeding patients
Record accurately intake and output, e.g., food and fluid charts, informing registered staff where deficit is observed
Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. TPR and BP, urinalysis, ECG, blood glucose monitoring)
Assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained. Support patients to maintain continence
Alert trained staff promptly of changes in the patients condition or any possible risks
Carry out training of clinical procedure as required under supervision and where service requires:
Complete and record routine vital signs as delegated by registered staff
Completion of simple wound dressings, cannula, and catheter removal
Perform bowel management for patients by inserting suppositories, performing manual evacuation and record and report outcomes to a registered nurse.
Alert registered staff promptly of changes in the patients condition or any potential risks
Perform hoisting and transferring safely of a patient from; bed chair commode.
Apply brace and splints as necessary.
Have knowledge and perform appropriate management of Autonomic Dysreflexia, Chocking, Emergency Turning, Orthostatic Hypotention, Vaso-vagal attack.
Perform passive limb exercises for patients, EG. Upper and lower limb stretches.
Perform tracheal suction for patients who require domiciliary ventilation under the supervision of registered nurses.
Care of patient exhibiting aggressive behaviour.
Demonstrates work and supervises new starters
Able to use IT (Information Technology) at a basic level to input and retrieve information
Competence in appropriate use of electronic patient records following training
The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.
You will be expected to actively participate in annual appraisals and set objectives in conjunction with your manager. Performance will be monitored against set objectives.
Safeguarding Children and Vulnerable Adults At Risk
The Trust recognises its duty to safeguard and promote the welfare of children, young people and adults. Staff must at all times treat patients with dignity and respect protecting, young people and adults at risk from abuse and neglect.
Employees have a responsibility to ensure that prompt and appropriate action is taken when concerns have been made about a child, young person or adults at risk. Employees should be aware of their responsibilities as detailed in the Local Safeguarding Children Procedures and Safeguarding Adults at Risk Policy.
The Trust will assist you by providing mandatory training, support and advice.
Safeguarding children and adults is everyones business
The post holder will be expected to behave in a way that is actively anti-racist, anti-discriminatory and facilitate equality and equity at all times within their role.
We are a Level 2 Disability Confident Employer. If you have a Disability (including conditions that affect your mobility, senses, mental health, neurodivergence or long-term health) and require support to make the workplace accessible, we will make reasonable adjustments to support you. Therefore, we encourage you to declare your disability, identify what support you need and we will make the workplace accessible to your needs.
We are an organisation that supports flexible working and are able consider and offer a range of flexible working practices. Depending upon the nature of your role, this can include hybrid home working, part-time roles and job shares.
IT Skills
All staff are required to demonstrate a level of IT literacy skills appropriate to their job, as the use of IT is fundamental in delivering good quality efficient health care.
Effort and Environment
The following information has been designed to assist the recording of the effort and environment factors required for Agenda for Change.
Mental
Frequent periods of concentration. Ability to manage interruptions.
Emotional
May occasionally deal with sensitive issues, and/or support staff who may be upset or in distress.
Job description
Job responsibilities
Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers including when patient/client has physical impairment, mental health condition or learning disabilities.
Must have care certificate and provide evidence of this at interview, please be aware that you will be required to complete a maths and English assessment on the day of interview.
Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients.
Provide basic information to patients, family/visitors/carers and colleagues
Aware of the importance of accurate documentation and contribute to reports of patients activity and progress
Accept constructive feedback
Give constructive feedback to colleagues
Participate in discussions about patient care and ward/departmental development, including handover and team meetings
Maintain patient confidentiality
Maintain professional boundaries and working relationships with patients and colleagues
Understand own level of responsibility and accountability in relation to trained staff
Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse
Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework
Attend Trust/local orientation programmes, mandatory training sessions and annual updates
Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance
Assist in maintaining a clean environment that is conducive to safe practice
Report any issues at work that may put health, safety and security at risk
Summon immediate help for any emergency and take appropriate action to contain it
Understand the principles and practice of Infection Control as per trust policy
Work within own personal/professional limitations and seek help of others to maintain safe practice.
Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures
Clean patient equipment as required
Handle and dispose of all body fluids in accordance with trust policy
Undertake administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department
Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level
Pass on constructive views and ideas for improving services to ward sister/charge nurse
Ensure a welcoming, caring and safe environment is provided for the patient and their family/visitors/carers
Aware of and maintains required standard of care
Ensure that patient areas are kept clean and tidy
Comply with Trust/local policies and procedures Carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy
Recognise the importance of peoples rights and act in accordance with legislation, policies and procedures
Act in ways that acknowledge and recognise peoples expressed beliefs, preferences and choices; respecting diversity and valuing people as individuals
Take account of own behaviour and its effect on others
Maintain and improve the patients mobility using appropriate equipment and handling techniques
Assist the patient to be as comfortable as possible, i.e., help with moving and positioning the patient using appropriate equipment
Assist with checking pain levels and requesting pain relieving medication on patients behalf
Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures
Prepare appropriately for the activity to be undertaken
Support and encourage the patient to meet their own health and wellbeing needs
Undertake care activities to meet individuals health and wellbeing needs, once competence demonstrated:
Work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care
Support qualified nurses in the implementation of programmes of care within the limits of the Healthcare Assistants knowledge and competence
Provide comfort, reassurance, and support to patients and/or their carers if anxious or distressed
Providing care for the deceased patient
Assist with essential patient care, e.g., making beds, sorting clean linen, distributing menu cards, helping patients to complete menu cards, ensuring patient areas are kept clean and tidy etc.
Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision
Maintain patients personal and oral hygiene, e.g. help with dressing / undressing, giving bed baths
Help patients to move and assist with pressure area care / awareness of SSKIN bundle
Documents patient care, which is witnessed and countersigned by registered staff (note: Patients with oxygen can only have 3L or less in progress for an HCA escort)
Chaperone patients
Have a basic understanding of special dietary needs and implications for the patients condition
Ensure adequate hydration and nutritional intake including feeding patients
Record accurately intake and output, e.g., food and fluid charts, informing registered staff where deficit is observed
Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. TPR and BP, urinalysis, ECG, blood glucose monitoring)
Assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained. Support patients to maintain continence
Alert trained staff promptly of changes in the patients condition or any possible risks
Carry out training of clinical procedure as required under supervision and where service requires:
Complete and record routine vital signs as delegated by registered staff
Completion of simple wound dressings, cannula, and catheter removal
Perform bowel management for patients by inserting suppositories, performing manual evacuation and record and report outcomes to a registered nurse.
Alert registered staff promptly of changes in the patients condition or any potential risks
Perform hoisting and transferring safely of a patient from; bed chair commode.
Apply brace and splints as necessary.
Have knowledge and perform appropriate management of Autonomic Dysreflexia, Chocking, Emergency Turning, Orthostatic Hypotention, Vaso-vagal attack.
Perform passive limb exercises for patients, EG. Upper and lower limb stretches.
Perform tracheal suction for patients who require domiciliary ventilation under the supervision of registered nurses.
Care of patient exhibiting aggressive behaviour.
Demonstrates work and supervises new starters
Able to use IT (Information Technology) at a basic level to input and retrieve information
Competence in appropriate use of electronic patient records following training
The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.
You will be expected to actively participate in annual appraisals and set objectives in conjunction with your manager. Performance will be monitored against set objectives.
Safeguarding Children and Vulnerable Adults At Risk
The Trust recognises its duty to safeguard and promote the welfare of children, young people and adults. Staff must at all times treat patients with dignity and respect protecting, young people and adults at risk from abuse and neglect.
Employees have a responsibility to ensure that prompt and appropriate action is taken when concerns have been made about a child, young person or adults at risk. Employees should be aware of their responsibilities as detailed in the Local Safeguarding Children Procedures and Safeguarding Adults at Risk Policy.
The Trust will assist you by providing mandatory training, support and advice.
Safeguarding children and adults is everyones business
The post holder will be expected to behave in a way that is actively anti-racist, anti-discriminatory and facilitate equality and equity at all times within their role.
We are a Level 2 Disability Confident Employer. If you have a Disability (including conditions that affect your mobility, senses, mental health, neurodivergence or long-term health) and require support to make the workplace accessible, we will make reasonable adjustments to support you. Therefore, we encourage you to declare your disability, identify what support you need and we will make the workplace accessible to your needs.
We are an organisation that supports flexible working and are able consider and offer a range of flexible working practices. Depending upon the nature of your role, this can include hybrid home working, part-time roles and job shares.
IT Skills
All staff are required to demonstrate a level of IT literacy skills appropriate to their job, as the use of IT is fundamental in delivering good quality efficient health care.
Effort and Environment
The following information has been designed to assist the recording of the effort and environment factors required for Agenda for Change.
Mental
Frequent periods of concentration. Ability to manage interruptions.
Emotional
May occasionally deal with sensitive issues, and/or support staff who may be upset or in distress.
Person Specification
Qualifications
Essential
- Care certificate
- GCSE pass in maths and english/ functional skills and test on day
Desirable
- NVQ 3/apprenticeship
Knowledge
Essential
- Evidence that can undertake clinical observations
- Evidence that undertake manual handling
- Infection control knowledge
Desirable
- Respiratory skills
- Spinal cord injury experience and knowledge
Experience
Essential
- Experience in health care setting in UK
- Evidence of team working
Desirable
- Worked in the NHS previously
Skills
Essential
- Able to escalate appropriately
- Demonstrate importance of maintaining privacy and dignity
- Compassion for patients
- IT skills
Communication
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
- Able to follow instructions and complete assigned tasks
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
Person Specification
Qualifications
Essential
- Care certificate
- GCSE pass in maths and english/ functional skills and test on day
Desirable
- NVQ 3/apprenticeship
Knowledge
Essential
- Evidence that can undertake clinical observations
- Evidence that undertake manual handling
- Infection control knowledge
Desirable
- Respiratory skills
- Spinal cord injury experience and knowledge
Experience
Essential
- Experience in health care setting in UK
- Evidence of team working
Desirable
- Worked in the NHS previously
Skills
Essential
- Able to escalate appropriately
- Demonstrate importance of maintaining privacy and dignity
- Compassion for patients
- IT skills
Communication
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
- Able to follow instructions and complete assigned tasks
- Able to deal with the public in person and on the phone
- Able to support and reassure patients/carers in distress
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal National Orthopaedic Hospital NHS Trust
Address
London Spinal Cord Injury Centre
Royal National Orthopaedic Hospital
Stanmore, Brockley Hill
HA7 4LP
United Kingdom
Employer's website
https://www.rnoh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal National Orthopaedic Hospital NHS Trust
Address
London Spinal Cord Injury Centre
Royal National Orthopaedic Hospital
Stanmore, Brockley Hill
HA7 4LP
United Kingdom
Employer's website
https://www.rnoh.nhs.uk/ (Opens in a new tab)
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Highly Specialised Cardiac Physiologist - Echo Mat cover
Royal Free London NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316527
Job summary
The successful applicant will join an innovative and expert team within the Royal Free NHS Foundation Trust, the post holder will be based at the echocardiography service at North Middlesex University hospital which has recently achieved departmental BSE TTE and training accreditation where candidate will participate in delivering the echo service.
The individual must hold a BSE TTE level 2 accreditation or equivalent and has relevant NHS experience in cardiacphysiology field. The individual will work alongside the team of 7 other accredited echocardiographers and with the wider cardiac physiology team to performtransthoracic echocardiograms as well as assist with stress andtransoesophageal echocardiograms.
As a teaching hospital the successful candidate will be expected to support ourtrainee echocardiographers to achieve their BSE accreditation. The echo service is open from 8am to 6pm on weekdays and also provides inpatient/outpatient weekend service. The individual will be expected to participate in this comprehensive servicewhilst a flexible working pattern can be supported.
Main duties of the job
The post holder will be expected to:
Demonstrate expertise in echocardiography ensuring that the service model provides demonstrably high-quality patient care within clinical gudielines.
Closely liaise with medical staff to assist patients management if required based on echo findings.Participate in the local echo MDT discussions.Provide educational presentations in the field of echo to colleaguesAssist clinicians in running the advanced echo services such as stress, TOE, contrastand bubbles echocardiograms
Demonstrate working knowledge of the full range of investigations.
Demonstrate leadership qualities, provide support to junior team members and carry out organisational and supervisory duties.
Demonstrate a professional approach to patient care and be able to communicate with patients clearly. Effectively communicate with other colleagues.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year per annum inclusive of HCAS
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
391-NMUH-8176616
Job locations
NORTH MIDDLESEX UNIVERISITY HOSPITAL
STERLING WAY
LONDON
N18 1QX
United Kingdom
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education
Essential
- BSc Cardiac science/physiology (or equivalent Life Sciences subject)
- BSE or equivalent qualification in echocardiography
- Registered with ACHS/PTP equivalence
Desirable
- Postgraduate qualification (MSc)/ eligible for STP equivalence
Experience
Essential
- Substantial (+2yrs) post BSc qualification experience as a Cardiac Physiologist/echocardiographer
- Good understanding of echocardiography techniques with independent ability to report scans to a high standard. Up to date with latest relevant clinical guidelines
- Exposure to complex cases and ability to accurately assess their management.
- Good knowledge/experience using 3D and strain imaging
- Possession of audit process knowledge and outcome
Desirable
- Working knowledge of other cardiology investigations carried out in the CIU
Skills and aptitudes
Essential
- Perform Transthoracic Echo independently, in accordance with BSE guidelines and department standards.
- Ability to effectively work and interact as part of a team
- Able to work calmly under pressure, maintaining a flexible approach.
- Aptitude for learning and teaching new procedures
- Ability to process and communicate complex information.
Personal qualities & attributes
Essential
- Professional knowledge is enhanced by the ongoing development of echocardiography skills through daily scanning in a variety of clinical settings.
- Flexible approach to working Evidence of CPD
- Ability to deal with potentially upsetting situations
- Very good time management skills
- Good organizational skills
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Person Specification Education Essential BSc Cardiac science/physiology (or equivalent Life Sciences subject) BSE or equivalent qualification in echocardiography Registered with ACHS/PTP equivalence Desirable Postgraduate qualification (MSc)/ eligible for STP equivalence Experience Essential Substantial (+2yrs) post BSc qualification experience as a Cardiac Physiologist/echocardiographer Good understanding of echocardiography techniques with independent ability to report scans to a high standard. Up to date with latest relevant clinical guidelines Exposure to complex cases and ability to accurately assess their management. Good knowledge/experience using 3D and strain imaging Possession of audit process knowledge and outcome Desirable Working knowledge of other cardiology investigations carried out in the CIU Skills and aptitudes Essential Perform Transthoracic Echo independently, in accordance with BSE guidelines and department standards. Ability to effectively work and interact as part of a team Able to work calmly under pressure, maintaining a flexible approach. Aptitude for learning and teaching new procedures Ability to process and communicate complex information. Personal qualities & attributes Essential Professional knowledge is enhanced by the ongoing development of echocardiography skills through daily scanning in a variety of clinical settings. Flexible approach to working Evidence of CPD Ability to deal with potentially upsetting situations Very good time management skills Good organizational skills Royal Free World Class Values Essential Demonstrable ability to meet the Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
NORTH MIDDLESEX UNIVERISITY HOSPITAL
STERLING WAY
LONDON
N18 1QX
United Kingdom
Employer's website
https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
NORTH MIDDLESEX UNIVERISITY HOSPITAL
STERLING WAY
LONDON
N18 1QX
United Kingdom
Employer's website
https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Trust Doctor (Eqv to ST3+) in Gastroenterology
Barts Health NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2316524
Job summary
We are looking for an enthusiastic colleague to join our dynamic team providing inpatientcare across our medical specialties at Royal London Hospital.This is a fixed term contract ending August 2027.Successful applicants will be allocated to the Gastroenterology and Hepatology department.Within this specialty their role will be to deliver inpatient medical care on a ward basedsystem and covering medical wards on the 13th Floor out of hours as per the oncall rota of 1in 3 weekends, there will be no night shifts or acute medical admissions shifts associatedwith these roles. The medical teams are committed to supporting medical education, and within the medicaldepartments there are lunchtime teaching sessions as well as M&M meetings once amonth. Consultants within the departments are willing to supervise and support successfulcandidates with audits and QIPs.
Main duties of the job
5. Main duties, responsibilities and results areasThe requirements of the post include:o Take a history and examine a patiento Identify and appropriately manage clinical problemso Prescribe safelyo Keep an accurate and relevant medical recordo Manage time and clinical priorities effectivelyo Communicate effectively with patients, relatives and colleagueso Use evidence, guidelines and audit to benefit patient careo Act in a professional manner at all timeso Manage ethical and legal issues which occur during the management of patients withgeneral medical problemso Educate patients effectivelyo Become life-long learners and teachers.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
02 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£51,931 to £69,976 a year Per Annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
259-MED8269324RLH
Job locations
Royal London Hospital
Whitechapel Rd
London
E1 1FR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Foundation Programme experience and competencies or equivalent
- Work experience within the NHS
- An understanding of the importance of the patient as the central focus of care
- The ability to prioritise tasks and information appropriately.
Skills
Essential
- Competent to perform Venepuncture, IV Cannulation, ABG, Urinary Catheterisation, and NG tube insertion.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and Clinical leadership skills
- Adaptable and able to deal with changing workloads.
Desirable
- Independent competency in any of: - Ascitic fluid aspiration - Pleural aspiration - Lumbar Puncture.
Knowledge
Essential
- Is consistent with their level of understanding, culture, background and preferred ways of communicating.
- Is appropriate to the purpose of the communication and the context in which it is taking place.
- Encourages the effective participation of all involved.
- Is proactive in seeking out different styles and methods of communicating to assist longer term needs and aims.
- Provides feedback to other workers on their communication at appropriate times.
- Takes a proactive role in producing accurate and complete records of communication consistent with legislation, policies and procedures.
Desirable
- Quality focussed approach
- Recognises and reflects on barriers to effective communication and modifies communication in response.
Qualifications
Essential
- Full GMC Registration
- MBBS or equivalent
Desirable
- MRCP Part 1.
Other
Essential
- Positive attitude and ability to work under pressure. Takes responsibility for own learning.
- Enthusiasm for medical speciality.
Desirable
- Completed and presented Audits and QIPs.
Person Specification Experience Essential Foundation Programme experience and competencies or equivalent Work experience within the NHS An understanding of the importance of the patient as the central focus of care The ability to prioritise tasks and information appropriately. Skills Essential Competent to perform Venepuncture, IV Cannulation, ABG, Urinary Catheterisation, and NG tube insertion. Excellent verbal and written communication skills. Excellent interpersonal skills and Clinical leadership skills Adaptable and able to deal with changing workloads. Desirable Independent competency in any of: - Ascitic fluid aspiration - Pleural aspiration - Lumbar Puncture. Knowledge Essential Is consistent with their level of understanding, culture, background and preferred ways of communicating. Is appropriate to the purpose of the communication and the context in which it is taking place. Encourages the effective participation of all involved. Is proactive in seeking out different styles and methods of communicating to assist longer term needs and aims. Provides feedback to other workers on their communication at appropriate times. Takes a proactive role in producing accurate and complete records of communication consistent with legislation, policies and procedures. Desirable Quality focussed approach Recognises and reflects on barriers to effective communication and modifies communication in response. Qualifications Essential Full GMC Registration MBBS or equivalent Desirable MRCP Part 1. Other Essential Positive attitude and ability to work under pressure. Takes responsibility for own learning. Enthusiasm for medical speciality. Desirable Completed and presented Audits and QIPs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Barts Health NHS Trust
Address
Royal London Hospital
Whitechapel Rd
London
E1 1FR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Barts Health NHS Trust
Address
Royal London Hospital
Whitechapel Rd
London
E1 1FR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Community Psychiatric Nurse/Care Co-Ordinator
Black Country Healthcare NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316499
Job summary
Following recent investment to support the transformation of community mental health nursing, we are pleased to announce that we are looking to recruit additional Band 6 Community Psychiatric Nurses within the Community Recovery Services across the Sandwell locality.
This is an exciting opportunity to be a part of a supportive and diverse, multi-agency team who are currently receiving significant investment aiming to transform community mental health services across the Black Country. We will develop a new community mental health way of working and modernise community mental health services, taking into account the particular needs of our four places (Dudley, Sandwell, Walsall and Wolverhampton). Our new model will focus on supporting people living in their communities with mental health challenges.
Your role will include working as a Care Coordinator where you will have responsibility for managing a caseload of service users with mental health needs who have been referred to the team via a number of access points. As a further extension of this role you will also be involved in Crisis management as part of the duty system and you will undertake the role of the duty nurse on a rostered basis. You will work from our community base facility, via phone/agile working or within the service user's home.
Main duties of the job
(See JD)
As a Registered Mental Health Nurse, preferably with adult and community mental health experience, you will be responsible for assessing and formulating individual interventions, plans and outcome measures that promote recovery, in line with the recovery Model and relevant legislation for all people on your case load.
You will need to have an up to date knowledge of NHS policies and practices in mental health. The successful applicants will have previous experience of a range of therapeutic interventions and psychotropic medications. You will have proven ability to work with partner agencies, lead projects and motivate people to deliver them. You will have excellent communication skills with a flexible approach.The team is committed to provide safe, sound and supportive services. You will receive regular supervision, with opportunities to develop clinical and professional practice in line with service users' needs and organisational values.
About us
As a trust we are committed to ensuring staffs wellbeing, providing access to various networks, trust wide mindfulness groups, self-referral physio services, staff counselling. In addition to this you will have access to the Vivup services, Car lease schemes and other benefits.
We very much encourage site visits, so to arrange an informal visit or for an informal discussions about this post, please contact
Team Leader - Patricia Foote email address [email protected]
Clinical Lead Lucy Richards email address [email protected]
We look forward to hearing from you.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
285-2017-MH
Job locations
Quayside House
Rounds Green Road
Oldbury
B69 2DG
United Kingdom
Job description
Job responsibilities
Everyone who lives in the Black Country, with their individual needs and experiences, will have fair access to mental health services that are sensitive to the needs of our Dudley, Sandwell, Walsall and Wolverhampton communities. When service users need help there will be one simple way to access mental health services (single point of access). This will be the same for anyone you go to for help (your doctor, hospital or care staff, community, carers and more). Service users will have a named mental health worker who will remain your key contact and who will help you access the right services and support for you (health, care and voluntary support). Service users will receive personalised care and support from people who have a range of skills and experience. Although they may belong to different health, care and voluntary organisations they will work together as one team to support them.
Job description Job responsibilities Everyone who lives in the Black Country, with their individual needs and experiences, will have fair access to mental health services that are sensitive to the needs of our Dudley, Sandwell, Walsall and Wolverhampton communities. When service users need help there will be one simple way to access mental health services (single point of access). This will be the same for anyone you go to for help (your doctor, hospital or care staff, community, carers and more). Service users will have a named mental health worker who will remain your key contact and who will help you access the right services and support for you (health, care and voluntary support). Service users will receive personalised care and support from people who have a range of skills and experience. Although they may belong to different health, care and voluntary organisations they will work together as one team to support them.
Person Specification
RMN
Essential
- RMN
- Excellent written and verbal communication skills including the ability to communicate with staff at all levels both, internal and external , patients , carers, external agencies
- Specialist skills in assessing and formulating individual intervention plans for adults with mental health difficulties
- Ability to use own initiative and work without supervision
- Ability to work independently as well as part of a team
- Effective IT skills and administrative skills to support accurate record keeping
- Experience of collaborative working across agencies and professional disciplines.
- Excellent risk assessment and management skills
- Ability to deal with challenging situations
- Post registration experience of working in multidisciplinary community mental health services
- Knowledge of government directives and current policies
- Working knowledge of relevant legislation including MHA 1983
- Knowledge of the safe storage, administration and monitoring the effectiveness of psychotropic medications
- Experience of organising own workload and managing competing demands
- Working knowledge of relevant legislation and guidelines including adult and children safeguarding legislation
- Understanding of psychosocial interventions
- Organisational and time management skills
- Flexibility of working hours
- Personal Integrity
- Drive and enthusiasm
- Demonstrates a belief in working within person centre care approach
- Ability to lead and motivate projects and people
- Promotes recovery and social inclusion
- Ability to commute to meet the post requirements
- Good general standard of health
- An ability to work under pressure and meet deadlines
- A problem solving approach to professional practice
- Demonstrate Trust behaviours
Desirable
- community experience
- degree or posExperience of using a range of therapeutic interventions in a mental health context e.g. CBT, SFTt graduate study
Person Specification RMN Essential RMN Excellent written and verbal communication skills including the ability to communicate with staff at all levels both, internal and external , patients , carers, external agencies Specialist skills in assessing and formulating individual intervention plans for adults with mental health difficulties Ability to use own initiative and work without supervision Ability to work independently as well as part of a team Effective IT skills and administrative skills to support accurate record keeping Experience of collaborative working across agencies and professional disciplines. Excellent risk assessment and management skills Ability to deal with challenging situations Post registration experience of working in multidisciplinary community mental health services Knowledge of government directives and current policies Working knowledge of relevant legislation including MHA 1983 Knowledge of the safe storage, administration and monitoring the effectiveness of psychotropic medications Experience of organising own workload and managing competing demands Working knowledge of relevant legislation and guidelines including adult and children safeguarding legislation Understanding of psychosocial interventions Organisational and time management skills Flexibility of working hours Personal Integrity Drive and enthusiasm Demonstrates a belief in working within person centre care approach Ability to lead and motivate projects and people Promotes recovery and social inclusion Ability to commute to meet the post requirements Good general standard of health An ability to work under pressure and meet deadlines A problem solving approach to professional practice Demonstrate Trust behaviours Desirable community experience degree or posExperience of using a range of therapeutic interventions in a mental health context e.g. CBT, SFTt graduate study
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Black Country Healthcare NHS Foundation Trust
Address
Quayside House
Rounds Green Road
Oldbury
B69 2DG
United Kingdom
Employer's website
https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Black Country Healthcare NHS Foundation Trust
Address
Quayside House
Rounds Green Road
Oldbury
B69 2DG
United Kingdom
Employer's website
https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)
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Receptionist
Dorset HealthCare University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2316491
Job summary
We are looking to appoint a reliable and motivated receptionist to join our dedicated administration team to support the services operating from Poole Community Health Clinic - Poole CAMHS, Community Acquired Brain Injury Service, Dorset Pain Management Service and PSALT.
The successful applicant will work as part of a small team, supporting clinical staff and will act as the first point of contact between patients, relatives and clinical staff, whilst maintaining confidentiality to ensure the department always runs efficiently.
This is a part time post of 15 hours per week .
Applicants must have excellent organisational and communication skills, be able to work under pressure yet remain calm, polite and professional at all times. You will have the ability to deal with varied administrative duties, IT systems and changing priorities. Excellent customer service skills are essential. You will be pleasant and approachable and able to manage your workload effectively.
Main duties of the job
You will provide information to patients, staff, carers & relatives relating to appointments, patient care, and meetings, verbally by telephone, face to face or written in a tactful and courteous manner often requiring non-clinical advice involving careful analysis of delicate situations regarding patient care, requiring knowledge of patient confidentiality.
You will liaise with members of the public in their dealings with the teams/services, some of whom may prove at times to be distressed, challenging, or aggressive in manner.
You will liaise with other members of the teams to organise and deliver a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines, whilst helping the teams to achieve targets and complete timely returns of information.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£10,108 a year p.a.
Contract
Permanent
Working pattern
Part-time
Reference number
152-M200.26A
Job locations
Poole Community Health Clinic
Shaftesbury Road
Poole
BH15 2NT
United Kingdom
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]
Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]
Person Specification
KNOWLEDGE, SKILLS AND TRAINING
Essential
- Educated to GCSE level or equivalent experience
- To show understanding of patient confidentiality
- Well developed skills in communicating effectively with clients and other professionals within and outside the NHS
Desirable
- Knowledge of NHS organisation and protocols
JOB SPECIFIC EXPERIENCE
Essential
- Administrative and good keyboard skills
Desirable
- Experience of working with the NHS
- Experience of working within an office environment
PERSONAL QUALITIES/ATTRIBUTES
Essential
- Good team working and communication
- Ability to interact with patients and visitors in a professional manner
- Ability to work under pressure and maintain a positive outlook
Desirable
- Ability to think creatively and problem solve
ADDITIONAL REQUIREMENTS
Essential
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
- To be adaptive and flexible when undertaking new challenges
Person Specification KNOWLEDGE, SKILLS AND TRAINING Essential Educated to GCSE level or equivalent experience To show understanding of patient confidentiality Well developed skills in communicating effectively with clients and other professionals within and outside the NHS Desirable Knowledge of NHS organisation and protocols JOB SPECIFIC EXPERIENCE Essential Administrative and good keyboard skills Desirable Experience of working with the NHS Experience of working within an office environment PERSONAL QUALITIES/ATTRIBUTES Essential Good team working and communication Ability to interact with patients and visitors in a professional manner Ability to work under pressure and maintain a positive outlook Desirable Ability to think creatively and problem solve ADDITIONAL REQUIREMENTS Essential Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Desirable To be adaptive and flexible when undertaking new challenges
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Poole Community Health Clinic
Shaftesbury Road
Poole
BH15 2NT
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Poole Community Health Clinic
Shaftesbury Road
Poole
BH15 2NT
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Apply Now
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Success!
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Care Co-ordinator - Reception & Administration (Relief & Cover Role)
Birchwood Medical Centre View all jobs
Posted 1 month(s) ago
Reference: 2316482
Job summary
Birchwood Medical Centre is seeking a reliable, flexible and motivated individual to join our friendly GP practice team, providing cover across reception and general office administration.
This is a varied and patient-facing role, ideal for someone who enjoys working in a busy environment and can adapt to changing priorities. You will play a key part in ensuring continuity of service during staff absence, peak demand and operational pressures.
You will be the first point of contact for our patients, delivering a professional, compassionate and efficient service at all times, while also supporting essential administrative functions behind the scenes.
This is a fixed term post until 31 March 2027, but there may be potential for continuing employment in the future. You will work full-time 37.5 hours per week as follows:
Monday - Friday 9.00 am - 5.30 pm (with one hour lunch break)
This role is part of the additional role reimbursement scheme (ARRS), led by NHS England.ARRS roles are recruited to support East Warrington Primary Care Network which comprises three GP Practices.Each individual Practice employs ARRS staff, however on occasions the Network may experience a short staff supply and therefore to ensure business continuity, you may be asked to work across the other Practices within the PCN to ensure a fair allocation and to ensure business runs smoothly for our patients.This would usually be for a short period of time until PCN business resumes to normal.
Main duties of the job
This role is primarily to provide cover for absent colleagues and will involve working on our busy reception and in our administration office according to need.
You must have a very flexible approach to work as you may at times be required adjust your start time to 8.00 am or finish at 6.30 pm depending on the cover required.
About us
Birchwood Medical Centre is a busy GP practice with 11,000 patients. We have 3 GP partners and 7 salaried GP's, a nurse clinician, practice nurses, a nursing associate, HCA/phlebotomists and an expanding complement of ARRs staff. Our administrative team consists of receptionists, administrators, scanning/coding administrators and medical secretaries.
We strive to deliver the best care at all times for our patients whilst providing a friendly, caring environment for both our patients and staff.
Details
Date posted
02 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
A2115-26-0010
Job locations
15 Benson Road
Birchwood
Warrington
WA3 7PJ
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Reception Duties
- Provide a professional and efficient reception service
- Welcome and assist patients and visitors
- Handle patient enquiries both face to face and via telephone
- Book, amend and cancel appointments using practice systems (including SystemConnect)
- Process appointment requests and support triage processes
- Deal with urgent patient needs appropriately
- Hand out
- prescriptions, letters and forms in line with ID and confidentiality procedures
Patient Adviser Role
- Signpost patients to the most appropriate service
- Improve access to care and reduce pressure on GP appointments
- Provide information on services within the practice and wider NHS/community services
General Administration
- Issue repeat prescriptions support prescription processes and related queries
- Manage patient queries via email, online systems, face-to-face and telephone
- Process incoming and outgoing medical records
- Register new patients and explain practice procedures
- Support home visit requests and general admin tasks
- Liaise with external organisations such as Primary Care Support Services
Cross-Cover & Flexibility
- Provide cover across reception and office functions as needed
- Adapt working hours to support service delivery
- Prioritise workload using initiative and sound judgement
- Cover for absent colleagues during annual leave and sickness
Systems & IT
- Use clinical and administrative systems accurately
- Maintain accurate patient records
- Operate the telephone system effectively
About You
We are looking for someone who:
- Has excellent communication and interpersonal skills
- Can remain calm and professional in a busy environment
- Is flexible and reliable, with a willingness to provide additional cover
- Has strong organisational skills and attention to detail
- Can handle confidential information sensitively
- Works well independently and as part of a team
Previous GP or healthcare experience is desirable but not essential, as training will be provided.
Our Values
We are committed to:
- Providing a safe, respectful and inclusive environment
- Delivering high-quality patient care
- Supporting staff wellbeing and development
Additional Information
The role requires adherence to:
- Confidentiality and GDPR requirements
- Health & Safety and infection control policies
- Equality and diversity principles
You will also be expected to participate in training, performance reviews and continuous professional development.
Job description Job responsibilities Key ResponsibilitiesReception Duties Provide a professional and efficient reception service Welcome and assist patients and visitors Handle patient enquiries both face to face and via telephone Book, amend and cancel appointments using practice systems (including SystemConnect) Process appointment requests and support triage processes Deal with urgent patient needs appropriately Hand out prescriptions, letters and forms in line with ID and confidentiality procedures Patient Adviser Role Signpost patients to the most appropriate service Improve access to care and reduce pressure on GP appointments Provide information on services within the practice and wider NHS/community services General Administration Issue repeat prescriptions support prescription processes and related queries Manage patient queries via email, online systems, face-to-face and telephone Process incoming and outgoing medical records Register new patients and explain practice procedures Support home visit requests and general admin tasks Liaise with external organisations such as Primary Care Support Services Cross-Cover & Flexibility Provide cover across reception and office functions as needed Adapt working hours to support service delivery Prioritise workload using initiative and sound judgement Cover for absent colleagues during annual leave and sickness Systems & IT Use clinical and administrative systems accurately Maintain accurate patient records Operate the telephone system effectively About YouWe are looking for someone who: Has excellent communication and interpersonal skills Can remain calm and professional in a busy environment Is flexible and reliable, with a willingness to provide additional cover Has strong organisational skills and attention to detail Can handle confidential information sensitively Works well independently and as part of a team Previous GP or healthcare experience is desirable but not essential, as training will be provided.Our ValuesWe are committed to: Providing a safe, respectful and inclusive environment Delivering high-quality patient care Supporting staff wellbeing and development Additional InformationThe role requires adherence to: Confidentiality and GDPR requirements Health & Safety and infection control policies Equality and diversity principles You will also be expected to participate in training, performance reviews and continuous professional development.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
- Good computer skills
Experience
Essential
- Experience of dealing with patients/public
Desirable
- Experience of working in general practice or a healthcare environment.
Essential Criteria
Essential
- Good interpersonal and communication skills
- Flexibility
Person Specification Qualifications Essential GCSE grade C or above in English and Maths Good computer skills Experience Essential Experience of dealing with patients/public Desirable Experience of working in general practice or a healthcare environment. Essential Criteria Essential Good interpersonal and communication skills Flexibility
Employer details
Employer name
Birchwood Medical Centre
Address
15 Benson Road
Birchwood
Warrington
WA3 7PJ
United Kingdom
Employer's website
https://www.birchwoodmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Birchwood Medical Centre
Address
15 Benson Road
Birchwood
Warrington
WA3 7PJ
United Kingdom
Employer's website
https://www.birchwoodmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Deputy Operations Manager
Stockbridge Village Medical Centre View all jobs
Posted 1 month(s) ago
Reference: 2316476
Job summary
Would you like to be part of a team with a real community feel which offers professional patient medical services? Stockbridge Village Medical Centre is a well-established practice with a great team spirit. Our practice population is just over 8300.
We are looking to appoint a full time Deputy Operations Manager to join our established senior management team on a permanent contract. Salary depends on experience.This is a full-time position for 37.5 hours per week, to be worked over a minimum of 5 days and must be able to work one late night per week. Flexibility is essential. Strong leadership skills is a must for this busy and demanding role.
We are a very dynamic, evolving and supportive training practice. Our aim is to deliver modern primary care with the traditional feel of general practice.
We hold regular team outings for socialising, involving a range of activities funded by the Practice
Main duties of the job
We are seeking a proactive and organised Deputy Operations Manager to join our busy GP surgery. This is a pivotal role at the heart of our practice, ensuring the smooth day-to-day running of the reception team and delivering an excellent standard of service to our patients.
As Deputy Practice Operations Manager, you will be responsible for supervising and supporting a team of receptionists and admin team, managing workflows, and helping to ensure that all patient interactions, whether face-to-face, by phone, or online, are handled professionally and efficiently.
You'll work closely with the practice management team and clinical staff to help maintain a positive, patient-focused environment.
This is a great opportunity for someone with proven leadership experience in a healthcare setting who is looking to make a meaningful impact within a supportive and dedicated primary care team.
About us
Stockbridge Village Medical Centre is a friendly Knowsley based training practice looking for a full time Deputy Operations Manager.
We are 20mins from Liverpool city centre with good motorway links; some of our staff commute from Warrington, Wirral, Southport and Manchester.
Our team consists of 3 GP partners who are supported by a Business Manager, Practice Operations Manager, Reception Manager, Team Leader, 4 Salaried GPs, GP trainees, 2 Advanced Nurse Practitioner, 2 Practice Nurses, 1 Nurse Associate, 1 prescribing pharmacist and PCN ARRS staff.
We are part of Central and South Knowsley PCN. We consult using Emis web and currently view documents via the Docman system. We have good QOF achievement and offer many specialist services.
Our practice is very patient centred and has good relationships with the patients many of whom we have known for generations.
We are a good team who are working hard to modernise the practice. The team all have a good sense of humour.
Details
Date posted
02 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2968-26-0005
Job locations
Leachcroft
Waterpark Drive
Liverpool
L28 3QA
United Kingdom
Job description
Job responsibilities
Team and Personnel Management
- Assistant to Practice Operations Manager
- Working with the Management Team, plan and co-ordinate the recruitment, induction and training of new staff.
- To assist in the preparation of a work rota for the doctors and arrange locum cover when necessary.
- To be responsible for the organisation of the reception staff rota, manage Annual leave requests, ensuring adequate cover during periods of staff sickness or leave during all opening hours.
- To ensure that all practice staff are aware of the need for confidentiality, both of patient and practice information.
- Evaluating, organising and overseeing the staff induction programme.
- Working with the Reception Manager/Team Leaders to Line managing the administrative team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.
- Recruitment, induction and training of new administrative staff and locum cover
- Practice statistics and feedback collection/analysing data
- Oversee and organise the workload in reception
- Arrange, attend and minute administrative staff meetings
Information Technology
- Registrations (alongside Reception Management/Team Leaders)
- Workflow Management
- Training and development of administrative staff
- Lead IT alongside the Management Team.
- Medical Report and Non-NHS Work Management
- Have full understanding of appointment system
- Have a working knowledge of all software and hardware
- Train staff in use of practice systems
- Reviewing and updating clinical templates ensuring they relate to current practice
- Ensure communication systems are running smoothly, clinicians, reception and administration staff are kept fully informed of changes in procedures
- Assist with production and upkeep of practice standard operating procedures
- Act as a central source of information
Operations & Compliance
- Supporting the practice operations manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Working as part of the Senior Leadership team, provide leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
- Overseeing systems to ensure compliance with CQC regulations and standards
- Brief Practice and Business Manager on performance levels, advising actions to ensure high achievement across all areas
- Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
- Develop and implement streamlined administrative procedures to enhance efficiency and productivity.
- Utilise phone systems for efficient communication and coordination.
- Manage office supplies, equipment maintenance, and facilities to support daily clinic operations.
- Ensure accurate record-keeping and data management, including patient records and administrative documents.
- Alongside the Team Leaders, oversee all reception duties, including patient check-ins, appointment bookings, repeat prescription requests, external / internal emails and handling general enquiries.
- Ensure that reception processes are carried out efficiently and consistently, with a strong focus on patient confidentiality and excellent customer service.
- Deal with verbal complaints or concerns in a calm, professional manner. Handle patient complaints or difficult situations with sensitivity and professionalism, escalating to the Practice Manager where appropriate.
- Act as the main point of contact between the reception team and the wider practice team, including GPs, nurses, and management.
- Liaise with external services such as pharmacies, community care teams, and secondary care providers where appropriate.
- Support the Business Manager and Practice Manager in maintaining compliance with policies, procedures, and CQC standards.
- Identify learning and development needs within the team and help arrange appropriate training opportunities.
- Alongside the Reception Manager / Team Leader, Lead, supervise, and support the reception team on a day-to-day basis.
- Encourage a positive, professional, and cohesive team culture.
- Monitor workload and workflows to ensure efficiency and equitable task distribution.
- Ensure that reception processes are consistent, secure, and compliant with data protection and confidentiality guidelines.
- Assist the Management team with administrative tasks, audits, and reporting.
Reception Management:
- Where appropriate, deputise for the Reception Manager
- Along with the Leadership team, supervise reception staff to ensure a welcoming and efficient front desk environment.
- Address any issues or concerns raised by patients or visitors in a timely and professional manner.
- Identify areas for improvement in reception services and recommend or implement changes.
Job description
Job responsibilities
Team and Personnel Management
- Assistant to Practice Operations Manager
- Working with the Management Team, plan and co-ordinate the recruitment, induction and training of new staff.
- To assist in the preparation of a work rota for the doctors and arrange locum cover when necessary.
- To be responsible for the organisation of the reception staff rota, manage Annual leave requests, ensuring adequate cover during periods of staff sickness or leave during all opening hours.
- To ensure that all practice staff are aware of the need for confidentiality, both of patient and practice information.
- Evaluating, organising and overseeing the staff induction programme.
- Working with the Reception Manager/Team Leaders to Line managing the administrative team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.
- Recruitment, induction and training of new administrative staff and locum cover
- Practice statistics and feedback collection/analysing data
- Oversee and organise the workload in reception
- Arrange, attend and minute administrative staff meetings
Information Technology
- Registrations (alongside Reception Management/Team Leaders)
- Workflow Management
- Training and development of administrative staff
- Lead IT alongside the Management Team.
- Medical Report and Non-NHS Work Management
- Have full understanding of appointment system
- Have a working knowledge of all software and hardware
- Train staff in use of practice systems
- Reviewing and updating clinical templates ensuring they relate to current practice
- Ensure communication systems are running smoothly, clinicians, reception and administration staff are kept fully informed of changes in procedures
- Assist with production and upkeep of practice standard operating procedures
- Act as a central source of information
Operations & Compliance
- Supporting the practice operations manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Working as part of the Senior Leadership team, provide leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
- Overseeing systems to ensure compliance with CQC regulations and standards
- Brief Practice and Business Manager on performance levels, advising actions to ensure high achievement across all areas
- Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
- Develop and implement streamlined administrative procedures to enhance efficiency and productivity.
- Utilise phone systems for efficient communication and coordination.
- Manage office supplies, equipment maintenance, and facilities to support daily clinic operations.
- Ensure accurate record-keeping and data management, including patient records and administrative documents.
- Alongside the Team Leaders, oversee all reception duties, including patient check-ins, appointment bookings, repeat prescription requests, external / internal emails and handling general enquiries.
- Ensure that reception processes are carried out efficiently and consistently, with a strong focus on patient confidentiality and excellent customer service.
- Deal with verbal complaints or concerns in a calm, professional manner. Handle patient complaints or difficult situations with sensitivity and professionalism, escalating to the Practice Manager where appropriate.
- Act as the main point of contact between the reception team and the wider practice team, including GPs, nurses, and management.
- Liaise with external services such as pharmacies, community care teams, and secondary care providers where appropriate.
- Support the Business Manager and Practice Manager in maintaining compliance with policies, procedures, and CQC standards.
- Identify learning and development needs within the team and help arrange appropriate training opportunities.
- Alongside the Reception Manager / Team Leader, Lead, supervise, and support the reception team on a day-to-day basis.
- Encourage a positive, professional, and cohesive team culture.
- Monitor workload and workflows to ensure efficiency and equitable task distribution.
- Ensure that reception processes are consistent, secure, and compliant with data protection and confidentiality guidelines.
- Assist the Management team with administrative tasks, audits, and reporting.
Reception Management:
- Where appropriate, deputise for the Reception Manager
- Along with the Leadership team, supervise reception staff to ensure a welcoming and efficient front desk environment.
- Address any issues or concerns raised by patients or visitors in a timely and professional manner.
- Identify areas for improvement in reception services and recommend or implement changes.
Person Specification
Experience
Essential
- We are looking for an organised, confident and solutions-focused manager who can take ownership of operational challenges and bring people with them through change.
- Previous experience in an operations or Team Leader role in a GP surgery setting.
- Experience of managing and developing teams.
- Strong organisational and workload-management skills.
- Experience of monitoring performance.
- A good understanding of healthcare operational processes.
- Experience of improving systems and processes.
- Strong communication and interpersonal skills.
- The confidence to challenge constructively and make informed decisions.
- Excellent problem-solving and prioritisation skills.
- Strong IT and people management skills.
- An understanding of CQC, NHS contractual and healthcare governance requirements.
- Experience with Emis and primary care is essential
Person Specification
Experience
Essential
- We are looking for an organised, confident and solutions-focused manager who can take ownership of operational challenges and bring people with them through change.
- Previous experience in an operations or Team Leader role in a GP surgery setting.
- Experience of managing and developing teams.
- Strong organisational and workload-management skills.
- Experience of monitoring performance.
- A good understanding of healthcare operational processes.
- Experience of improving systems and processes.
- Strong communication and interpersonal skills.
- The confidence to challenge constructively and make informed decisions.
- Excellent problem-solving and prioritisation skills.
- Strong IT and people management skills.
- An understanding of CQC, NHS contractual and healthcare governance requirements.
- Experience with Emis and primary care is essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stockbridge Village Medical Centre
Address
Leachcroft
Waterpark Drive
Liverpool
L28 3QA
United Kingdom
Employer's website
https://www.stockbridgevillagehealthcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Stockbridge Village Medical Centre
Address
Leachcroft
Waterpark Drive
Liverpool
L28 3QA
United Kingdom
Employer's website
https://www.stockbridgevillagehealthcentre.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2316466
Job summary
Your NHS needs YOU!
Why apply for this role?
Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 999 in an emergency.
What makes a great 999 Emergency Call Handler (Emergency MedicalAdvisor)?
- Our 999 Emergency Call Handlers are all caring and empathetic
- They all have great communication skills
- They're all happy and able to work flexibly
Main duties of the job
We will provide full training in a warm, friendly environment in our Emergency Call Centres.
Our comprehensive training programme:
- 9 weeks full time training
- Is full time, even for part time applicants
- Has a 'must' attend policy due to you obtaining your Pathways licence
- Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live".
-
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
About us
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for.
What we can offer you:
-
-
- Competitive salary of £25.760- £27,476 (13.17 per hour) with the extra earning potential with unsocial hours allowance
- Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £17.78 per hour. For Sundays and Public Holidays, you will earn approximately £22.26 per hour.
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Flexible working hours on a rota pattern
- Free parking
- Blue Light discount card Blue Light Card
- Generous NHS Pension Scheme
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health
- Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
-
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-999CHC-0209-JG
Job locations
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2316464
Job summary
Your NHS needs YOU!
Why apply for this role?
Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 999 in an emergency.
What makes a great 999 Emergency Call Handler (Emergency MedicalAdvisor)?
- Our 999 Emergency Call Handlers are all caring and empathetic
- They all have great communication skills
- They're all happy and able to work flexibly
Main duties of the job
As a SECAmb 999 Emergency Call Handler, you are the first point of contact and are responsible for ensuring the correct information is obtained from the caller, whilst offering advice or re-assurance sometimes under difficult circumstances. You will enter details into a computer system about the patient and their condition which categorises the seriousness of their illness or injury to ensure the patient receives the most appropriate care from us, this may be an emergency ambulance response, a telephone assessment by a clinician, a referral to an alternative care pathway or self care advice.
We will provide full training in a warm, friendly environment in our Emergency Call Centres.
Our comprehensive training programme:
- 9 weeks full time training
- Is full time, even for part time applicants
- Has a 'must' attend policy due to you obtaining your Pathways licence
- Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live"
-
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
About us
-
-
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for.
For a detailed insight in the Call Handler role, please see the information slides attached to this advert.
What we can offer you:
- Competitive salary of £25,760 - £27,476 (£13.17 per hour) with the extra earning potential with unsocial hours.
- Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £17.78 per hour. For Sundays and Public Holidays, you will earn approximately £22.26 per hour.
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Flexible working hours on a rota pattern
- Free parking
- Blue Light discount card Blue Light Card
- Generous NHS Pension Scheme
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health
- Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
-
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-999CHM-0209-JG
Job locations
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Receptionist/Patient Adviser
Birchwood Medical Centre View all jobs
Posted 1 month(s) ago
Reference: 2316445
Job summary
Birchwood Medical Centre is seeking an experienced, conscientious, flexible and reliable part-time receptionist/patient adviser to join our busy reception team.
This is a part-time post working 20 hours per week as follows:
Monday 8.30 am - 5.00 pm (with half hour break)
Wednesday 8.30 am - 1.00 pm
Friday 8.30 am - 5.00 pm (with one hour break)
You will also be required to help cover for colleagues on annual/sick leave. The practice opening times are 8.00 am to 6.30 pm.
Main duties of the job
The successful applicant must have:
- Excellent interpersonal and telephone skills
- Excellent customer service skills
- Be enthusiastic and organised with excellent computer skills
- Be able to remain calm under pressure
- Be flexible and able to adapt to change
- Have ability to work as part of a team or alone with minimum supervision
About us
Birchwood Medical Centre is a busy GP practice with 11,000 patients. We have 3 GP partners and 7 salaried GP's, an ANP, practice nurses, a nursing associate, HCA/phlebotomists and an expanding complement of ARRs staff. Our administrative team consists of receptionists, administrators, scanning/coding administrators and medical secretaries.
We strive to deliver the best care at all times for our patients whilst providing a friendly, caring environment for both our patients and staff.
Details
Date posted
02 September 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2115-26-0011
Job locations
15 Benson Road
Birchwood
Warrington
WA3 7PJ
United Kingdom
Job description
Job responsibilities
Reception
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with general enquiries, explain procedures and make new and follow-up appointments
- Process System Connect online appointment requests
- Use own judgement and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Handing completed repeat prescriptions or letters/forms to patient and checking ID to ensure confidentiality is strictly maintained in line with GDPR and practice guidance
- Be able to cover all reception tasks as necessary
Appointments
- Process and triage appointment requests for today/future appointments from patients via System Connect, telephone and in person.
- Deal with visits requests
Patient Adviser
- Help to improve access to primary care for patients and reduce pressures upon GPs
- Provide clear information about the range of services available both inside and outside the practice to give real choice to patients allowing them to consider alternative services that best meet their health and social care needs
- Provide patients with a first point of contact that directs them to the most appropriate source of help, at the right time, in the right place with the most relevant person/organisation
Computer
- Use practice computer system to book/cancel/amend appointments, check patient information, enter relevant information onto patient records, etc
- Action tasks sent to reception team
This job description is not exhaustive & the post holder must be prepared to negotiate variations in the job description, dependent on responding to changes within the practice, the Primary Care Network & NHS. The post holder may be required to undertake other duties that may reasonably be asked of them from time to time.
Job description
Job responsibilities
Reception
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with general enquiries, explain procedures and make new and follow-up appointments
- Process System Connect online appointment requests
- Use own judgement and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Handing completed repeat prescriptions or letters/forms to patient and checking ID to ensure confidentiality is strictly maintained in line with GDPR and practice guidance
- Be able to cover all reception tasks as necessary
Appointments
- Process and triage appointment requests for today/future appointments from patients via System Connect, telephone and in person.
- Deal with visits requests
Patient Adviser
- Help to improve access to primary care for patients and reduce pressures upon GPs
- Provide clear information about the range of services available both inside and outside the practice to give real choice to patients allowing them to consider alternative services that best meet their health and social care needs
- Provide patients with a first point of contact that directs them to the most appropriate source of help, at the right time, in the right place with the most relevant person/organisation
Computer
- Use practice computer system to book/cancel/amend appointments, check patient information, enter relevant information onto patient records, etc
- Action tasks sent to reception team
This job description is not exhaustive & the post holder must be prepared to negotiate variations in the job description, dependent on responding to changes within the practice, the Primary Care Network & NHS. The post holder may be required to undertake other duties that may reasonably be asked of them from time to time.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
- Good computer skills
Experience
Essential
- Experience of dealing with patients/public
Desirable
- Medial receptionist experience
- Experience of working in general practice or a healthcare environment
Essential Criteria
Essential
- Good interpersonal and communication skills
- Flexibility
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
- Good computer skills
Experience
Essential
- Experience of dealing with patients/public
Desirable
- Medial receptionist experience
- Experience of working in general practice or a healthcare environment
Essential Criteria
Essential
- Good interpersonal and communication skills
- Flexibility
Employer details
Employer name
Birchwood Medical Centre
Address
15 Benson Road
Birchwood
Warrington
WA3 7PJ
United Kingdom
Employer's website
https://www.birchwoodmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Birchwood Medical Centre
Address
15 Benson Road
Birchwood
Warrington
WA3 7PJ
United Kingdom
Employer's website
https://www.birchwoodmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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