Job description

Job responsibilities

To provide a welcoming, efficient and professional reception and administrative service to patients, visitors and the wider practice team. The post holder will support the delivery of high-quality patient care by assisting patients with appointments, enquiries and administrative tasks while maintaining confidentiality at all times.

Main Responsibilities

• Provide a professional and courteous reception service to patients and visitors.
• Deal with patient enquiries, both face-to-face and over the telephone.
• Book, amend and cancel appointments as required.
• Contact patients regarding appointment changes and clinic updates.
• Register new patients and maintain accurate patient records.
• Process repeats and acute prescription requests in accordance with practice procedures.
• Use the clinical computer system to update and retrieve patient information.
• Process incoming and outgoing correspondence, including emails and electronic documents.
• Action tasks and requests received from clinicians and other practice staff.
• Support practice call and recall systems and patient communications.
• Liaise with pharmacies, hospitals, community services and other healthcare professionals regarding patient care.
• Manage challenging situations professionally and sensitively, following practice policies and procedures.
• Undertake general administrative duties to support the smooth running of the practice.

Other Duties

• Adhere to practice policies, procedures and protocols.
• Maintain high standards of confidentiality and data protection.
• Support colleagues by providing holiday and sickness cover where appropriate.
• Open or close the practice in accordance with practice procedures when required.
• Assist in maintaining a safe, clean and welcoming environment for patients and staff.
• Undertake any other duties appropriate to the role as requested by the Practice Manager or Partners.

Confidentiality

The post holder will have access to confidential information relating to patients, staff and the practice and must maintain strict confidentiality at all times in accordance with GDPR, NHS guidance and practice policies.

Health & Safety

The post holder is responsible for promoting and maintaining a safe working environment by following practice Health & Safety and Infection Prevention and Control policies, reporting hazards and attending mandatory training.

Equality, Diversity and Inclusion

The post holder will treat patients, carers and colleagues with dignity and respect and support the practice's commitment to equality, diversity and inclusion.

Personal Development

The post holder will participate in training, appraisals and professional development activities appropriate to the role and take responsibility for maintaining and developing their skills and knowledge.

Communication

The post holder will communicate effectively with patients, carers, colleagues and external organisations, adapting communication methods to meet individual needs.

This version is much more concise, modern and attractive to applicants while retaining all the key responsibilities and governance requirements.

Person Specification

Qualifications

Essential

• A general standard of education, including good literacy, numeracy and IT skills.

Desirable

• A good general standard of education is preferred; however, we welcome applications from candidates who can demonstrate relevant skills, experience and the ability to perform the duties of the role effectively.
• Previous experience working in a GP practice, healthcare setting or NHS environment
• Experience using clinical systems such as EMIS Web.
• Knowledge of NHS services and primary care processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great Homer Street Medical Centre

Address

First Floor, Mere Lane Health Centre

49-51 Mere Lane, Anfield

Liverpool

Merseyside

L5 0QW

United Kingdom

Employer's website

https://www.greathomerstreetsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Role

The successful candidate will be responsible for the day-to-day supervision, co-ordination and development of the Care Navigation team, ensuring patients receive a professional, efficient and compassionate service. They will work closely with the Practice Manager and Assistant Manager to support the smooth running of reception services and contribute to wider practice operations.

The role combines leadership, operational management and patient-facing responsibilities and requires excellent communication, organisational and problem-solving skills. The successful applicant should be able to work independently, use their own initiative and work collaboratively as part of a wider team.

Care Navigation and Leadership Responsibilities

• Provide day-to-day leadership and management of the Care Navigation team.
• Support, motivate and develop team members, providing guidance and coaching where required.
• Monitor workloads and ensure key daily tasks are completed efficiently and effectively.
• Manage day-to-day operational issues and support staff in resolving challenges.
• Lead and support annual appraisals and personal development discussions.
• Manage staffing levels, rota planning and leave requests to ensure appropriate service provision.
• Participate in recruitment, induction and onboarding of new team members.
• Co-ordinate and oversee training and development for reception staff.
• Facilitate regular team meetings, encouraging communication and continuous improvement.
• Assist with the preparation of staff communications and practice updates.
• Manage complex patient enquiries and informal complaints relating to reception services.
• Act as a key point of contact between reception staff, clinicians and management.
• Review existing systems and processes, making recommendations to improve efficiency, quality and patient experience.
• Support effective utilisation of clinical appointments and appointment capacity.
• Monitor booking processes and help ensure patients are directed to the most appropriate service.
• Co-ordinate the Patient Participation Group, including meeting organisation, agendas and minutes.
• Manage communications relating to patients who have moved outside the practice boundary.
• Support health and safety responsibilities, including designated fire marshal duties.
• Ensure reception areas remain organised, well-equipped and professional at all times.
• Oversee practice deliveries and ensure compliance with cold chain requirements where applicable.
• Liaise with IT support providers regarding routine technical issues.

Reception Responsibilities

• Maintain flexibility to support reception operations during periods of annual leave, sickness or unexpected absence.
• Deal with telephone enquiries from patients and members of the public.
• Book appointments and home visits, ensuring patients are directed to the most appropriate clinician or service.
• Cancel and rearrange appointments where required.
• Process prescription requests and liaise with the pharmacy team as necessary.

Additional Responsibilities

The Care Co-ordinating Reception Manager may also be asked to:

• Participate in quality improvement work and audits.
• Support the delivery of QOF, contractual and regulatory requirements.
• Assist with seasonal vaccination campaigns and other health initiatives.
• Deputise for the Assistant Manager or Practice Manager during periods of absence.
• Undertake other duties appropriate to the role and level of responsibility.

Training and support will be provided, and the role will continue to develop as the successful candidate grows within the position.

Person Specification

Personal Qualities / Other Requirements

Essential

• Positive and professional approach
• Caring empathetic and patient-focused
• Confident and approachable
• Flexible and adaptable
• Motivated and enthusiastic
• Ability to use initiative and sound judgement
• Forward-thinking with a desire to improve services
• Honest reliable and trustworthy
• Calm and resilient under pressure
• Flexibility to work outside normal office hours when required.
• Commitment to maintaining confidentiality.
• Satisfactory DBS check.

Desirable

• Commitment to ongoing personal and professional development

Experience

Essential

• Experience working with the general public
• Experience in an administrative customer service or public-facing role
• Experience of working collaboratively within a team environment

Desirable

• Experience within General Practice, primary care or another healthcare setting
• Experience supervising leading mentoring or co-ordinating a team
• Experience in service co-ordination project work or process improvement
• Experience working with a range of healthcare professionals or multidisciplinary teams

Qualifications

Essential

• GCSE English Grade C or 4 or above and at least three other GCSEs or equivalent qualifications

Desirable

• A-Level qualification or equivalent
• AMSPAR qualification
• NVQ Level 2 in Health and Social Care
• Leadership or management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Corner Surgery

Address

117 Fylde Road

Southport

Merseyside

PR9 9XP

United Kingdom

Employer's website

https://www.thecornersurgery-southport.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

1.To provide appropriate managerial and administrative support to the boardcommittees.

2.Establish, and implement, effective systems for developing and managing the forward planner and agenda for each committee as agreed with each chairman.

3.Co-ordinate the production of papers, ensuring timely distribution of agendas and supporting papers for internal and external stakeholders.

4.To draft monthly committee reports to the board.

5.Attend and minute specified meetings and accurately and appropriately record discussions and decisions taken.

6.Ensure venues, facilities and refreshments are booked for committee meetings.

7.Follow up meetings with action sheets and timely production of minutes for agreement with the relevant chairman.

8.Monitor action against agreed points and ensure these are scheduled for matters arising or the forward planner as appropriate.

9.To work with the board secretary tin continuing to develop board and committee governance arrangements in the light of national good practice guidance.

10.To support with the smooth running of the trusts executive office, picking up ad hoc projects and tasks as directed by the director of corporate affairs.

FINANCIAL ACCOUNTABILITY

The post holder will be responsible for the authorisation of ordering of stationery and minor business equipment (£40,000).

For further information please refer to the attached JD and PS.

Person Specification

Trust Values & Shared Commitments

Essential

• Demonstrable ability to meet the Trust values & shared commitments

Experience

Essential

• Demonstrable experience in a similar role
• A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.

Desirable

• Ability to be flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative performance and partnerships.
• Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief "up the line".

QUALIFICATIONS/SPECIAL TRAINING

Essential

• Degree or equivalent proven experience

Desirable

• Evidence of continuing professional development in the company secretary or corporate governance field

KNOWLEDGE/SKILLS:

Essential

• Ability to work on your own initiative and anticipate the needs of committee chairs and senior colleagues in preparing for meetings.
• Demonstrable previous experience in committee administration
• Proven ability to take accurate and relevant minutes and to manage agendas
• Proven ability to engender co-operation from senior colleagues for the timely production of committee papers
• Ability to plan and creatively input into minutes of meetings.
• Ability to communicate constructively with internal and external stakeholders
• Advanced keyboard skills as the post holder will be required to type quickly, to format and process documents and presentations to support committee business

Personal Qualities & Attributes

Essential

• Remain calm in a busy environment
• Flexible approach to work
• Ability to work as part of multidisciplinary team
• Excellent inter-personal and communication skills
• High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude;
• Strong sense of commitment to openness, honesty and integrity in undertaking the role.

Others

Essential

• Willing to undertake further training as necessary
• Ability to deal with difficult situations in a sympathetic and professional manner
• Prolonged computer use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free NHS Foundation Trust (TRUSTWIDE)

London

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

This position is designed to provide a flexible role to support and manage change to meet Business Unit objectives

Undertake delegated duties under the supervision of the Business Administrative Manager. Consulting as necessary and working collaboratively to deliver a comprehensive service.

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

Work in partnership with others; develop knowledge to promote an holistic service.

Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

Supervise and delegate work to Admin/secretarial staff, participate in their induction, training, appraisal etc.

May be required to work in challenging environments which could include lone working and conflict resolution.

Undertake and maintain the required statutory, mandatory and core training as required by the specific area of service.

Work flexibly to meet the needs of the service.

For full details of the role please see the supporting documents attached.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Personal Attributes

Essential

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel around the Trust as appropriate to role.

Physical Attributes

Essential

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Qualifications

Essential

• NVQ level 4 in Business Administration or equivalent level qualification.
• Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position.

Desirable

• Group Facilitation skills.
• Willingness to undertake further study/development.
• Degree.

Training

Essential

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills.

Desirable

• Information Governance.

Experience

Essential

• in General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc.
• In dealing with the public.
• In working as an effective team member.
• in prioritising own workload and meeting deadlines.

Special Knowledge/Skills

Essential

• As appropriate to the role:
• Excellent written communication skills, with the ability to deal with and prepare routine written correspondence;
• Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages;
• Strong analytical and problem solving skills;
• Sound knowledge of Data Protection Act;
• Demonstrate excellent customer care skills;
• Providing and receiving supervision;
• Enthusiastic, able to work flexibly;
• Excellent communicator, numeracy/ literacy, IT/keyboard skills;
• Diversity/Cultural understanding;
• Knows responsibilities regarding confidentiality and trust;
• Resilience to pressure and previous exposure to emotional, distressing or hazardous situations'
• Non-judgemental, empathetic manner'
• Demonstrates Trust Values;
• Excellent interpersonal skills;
• Able to use observation skills to identify potential risks and act appropriately;
• In working effectively, professionally and independently or as part of a team;
• In demonstrating initiative, decision-making and prioritisation skills.

Desirable

• Financial Management skills.
• Language skills other than English.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

• Degree or equivalent qualification or experience, plus relevant work-based experience
• Evidence of a commitment to continuous professional development.

Desirable

• Project Management qualification
• ECDL

Experience

Essential

• Proven ability to provide senior administrative services
• Excellent communication and interpersonal skills
• Ability to deal with confidential and occasionally complex and sensitive matters with diplomacy and expertise.

Desirable

• Knowledge and experience of using Trust systems
• Knowledge of appraisal, revalidation, and job planning processes

Skills

Essential

• High degree of accuracy and attention to detail
• Advanced skills in the use of Microsoft office software e.g. PowerPoint, Word, Excel, Teams and other IT skills acquired through training and practical experience, including keyboard skills and data manipulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:Prescribing Pharmacist

Location:CGH Partnership, Basingstoke

Salary:Up to £60,000 depending on experience

Hours: 37.5 hours a week

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• As a member of the practice team, you will work closely with our clinicians to help and improve patient care and make cost effective proscribing decisions.
• You will run daily telephone triage clinics and call in patients for assessment and management where clinically indicated, as well as review and triage pathology results, contacting patients.
• Provide practice-based review clinical to those with LTC's and LYCs, or complex health needs.
• Review and action incoming hospital correspondence, particularly with regards to medicine reconciliation or initiation, liaising with local pharmacies to improve patient outcomes.
• Lead practice repeat prescription service and deal with queries from reception staff and patients. Also participate in immunisation initiatives.

What we look for in new colleagues:

• GPhC registered.
• Excellent communication skills both verbally and written as well as the ability to work well as a part of a team and willingness to develop clinically.
• A can-do attitude with a real desire to improve patient care.

How well support you:

• Annual salary of up to £60,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
• Access to our bespoke learning management system.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• GPhC registered; excellent communication skills; teamwork capability; strong desire to improve patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Basingstoke

RG22 4EH

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/ Qualifications

Essential

• A Level or equivalent
• NVQ level 3 or equivalent experience

Skills/Abilities

Essential

• Able to work as part of a team
• Able to confidently deal with the public and manage a range of patient calls
• Able to to work under pressure and in stressful situations
• Computer literate with good keyboard skills

Desirable

• Willingness to continue personal development and training

Experience

Essential

• Experience of working with the public
• Experience of data collection and data entry
• Experience of working in administration/customer service

Desirable

• Experience of using hospital administration electronic patient record systems

Knowledge

Essential

• Knowledge/understanding of patient confidentiality
• Knowledge/understanding of the need for accurate data

Desirable

• Awareness of good customer care standards

Other Requirements

Essential

• Demonstrate an understanding of Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Orsman Road

6 Orsman Road

Haggerston, London

N1 5QJ

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education / Qualifications

Essential

• NVQ Level 3 or equivalent experience
• English at GCSE level

Knowledge abd Experience

Essential

• Experience of delivering excellent customer service
• Experience of administrative work
• Experience of working in a constantly changing environment without direct supervision

Desirable

• Cerner / NHS Experience
• Understanding of confidentiality, data protection and safeguarding

Skills Abilities and Attributes

Essential

• Confident Use of Excel and Outlook with Advanced keyboard Skills with accuracy
• Take initiative and works as a team and also self motivated and and organised
• excellent time management and and ability to remain calm under pressure
• flexible and adaptable to meet priorities and changing work processes. Willing to work flexible hours as and when needed
• Friendly approach to patients, colleagues and staff. Empathises and seeks welfare of others

Desirable

• Verbally fluent in 2nd language
• Experience of using Cerner and other hospital software

HEART values

Essential

• Demonstrate commitment to Trust HEART values

Desirable

• Verbally fluent in 2nd language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

NWP

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• oRegistered nurse, with active registration.
• oNST 307 or equivalent.
• oRelevant development to postgraduate certificate or equivalent.

Desirable

• oEssential IT skills (EITS) or equivalent.
• oRelevant development to postgraduate diploma or equivalent.

Experience

Essential

• oPost registration patient care.
• oAble to deal with a continually changing workload.
• oTeaching / mentoring.
• oRelevant nursing duties.

Desirable

• oWithin relevant speciality.

Knowledge

Essential

• oContinuing professional development, with portfolio.
• oNMC code of conduct.
• oResults interpretation.
• oLeadership.
• oClinical governance.
• oNursing strategy.

Desirable

• oRelevant speciality.

Skills and Aptitudes

Essential

• oWell developed interpersonal and communication skills.
• oProblem solving skills.
• oExtended clinical skills e.g. venepuncture, ECG interpretation.
• oInterpreting baseline observations.
• oIT skills.
• oAble to use initiative appropriately.
• oAble to work within a team without close supervision.
• oOrganisational skills.
• oAbility to demonstrate the compassionate values and behaviours needed for dignified care.

Desirable

• oLeadership skills.
• oRelevant extended skills.

Personal Circumstances

Essential

• oEmpathy.
• oMotivation.
• oEnthusiasm.
• oPositive approach to change.
• oNon-judgemental.

other requirements

Essential

• Flexible working
• Willing to undertake teaching and educate other professionals and students
• Commitment to continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Accident & Emergency, West Cumberland Hospital

Homewood Road

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Professional qualification to Masters level or equivalent professional education in a relevant field
• Training in leadership and management skills in an NHS setting.

Knowledge and Experience

Essential

• Knowledge and experience of Health Service management
• Knowledge and experience of workforce redesign
• Knowledge of statutory and legal frameworks within health and social Care
• Knowledge of Business Planning processes
• Experience as a senior manager including multi-disciplinary team management
• Developing effective networks and partnerships and stakeholder engagement
• Evidence of delivery and a track record of success
• Experience of delivering significant change within a clinical environment.
• Training in Change management

Desirable

• Knowledge of the area of the Collaborative
• Experience of the area of the Collaborative
• Experience in leading investigations

Skills and Aptitudes

Essential

• Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
• Effective written / report writing skills.
• Ability to critically analyse and interpret data / statistical information
• Resilient, able to challenge as well as deal with challenge
• Able to work under pressure and to tight deadlines.
• Manage own workload - work with autonomy priorities and also to know when to escalate concerns and ask for help.
• Politically astute
• Ability to negotiate and influence others
• Able to manage conflict.
• Project management skills
• Establish visibility and credibility in equal measure across all localities.
• Coaching and mentoring skills

Personal Circumstances

Essential

• Ability to travel independently across Cumbria.
• Participate in the Out of Hours/On Call system

Desirable

• Driving Licence

Other requirements

Essential

• Equality and Diversity
• Promote equality and value diversity (KSF Level 3)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• Theoretical knowledge
• Experience of a range of care and related procedures
• Clinical observations
• Knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Skills and Aptitudes

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Attention to detail
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable.

Desirable

• Keyboard skills
• Venepuncture

Personal Circumstances

Essential

• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service.

Desirable

• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Other requirements

Essential

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Ward 3 WCH

Homewood RD

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

1. Dispense and issue medicines from the Pharmacy Department including extemporaneously prepared products, controlled drugs, unlicensed medicines and clinical trials, in accordance with the policies, procedures and safe systems of work, which prevail in the department at the time.2. Order and supply pharmaceuticals as part of the ward stock top-up service.3. Load medicines received into the automated dispensing machine.4. Take lead responsibility for reception duties and direct workload and queries in the most appropriate staff members within the department and escalate if required.5. Input data into the Pharmacy computer system to ensure all appropriate records are made and kept up to date.6. Receive medicines into the Pharmacy Department and ensure that documentation and computer entry is carried out in a timely and accurate manner.7. Investigate and resolve delivery discrepancies, liaising with invoicing staff, and suppliers, making appropriate records of all investigations and outcomes keeping line manager fully briefed about key operational matters.8. Ensure that all pharmaceutical preparations are stored appropriately.9. Rotate stock at the point of goods receipt.10. Deal with more complicated enquiries referring to line manager if they are not commensurate with role.11. Ensure that all unused medicines (if appropriate) returned to the pharmacy are recycled in accordance with the safe systems of work and always participate in the safe disposal of medicines in accordance with departmental procedures.12. Manually handle IV fluids, bulk feed deliveries and manoeuvre cages and tote boxes for delivery towards/departments, outside clinics13. Deliver medicines to ward and departments as required.14. Deal with frequent interruptions eg telephone enquiries from internal and external customers.15. Fix the robot when basic errors occur.16. Participate in daily stock count.17. Issue medicines which are on To-Follows list.18. Participate in development and project work in line with the objectives of the Trust and Pharmacy Directorate19. Check picked stock items to ensure accuracy of medicines supplies on top up.20. Train, supervise and assess support workers.21. Deliver robot error training for pharmacy assistants and other staff who are new to the department in line with standard training plan.22. Deliver training to pharmacy assistants and other staff as they rotate through areas of practice .23. Deal with ad hoc stock requests as they arise (by telephone or portal) from wards/departments and outside clinics. These may be urgent and will need to be prioritised appropriately.24. Supply emergency orders25. Support pharmacy assistants with NVQ level 2 training where appropriate.26. Prioritise work so that services meet their objectives.27. Together with other members of staff to ensure that procedures are carried out in accordance with current legislation and regulations in respect of the Health and Safety at Work Act, COSHH and that other pertinent recommendations and standards are complied with.28. Participate and co-operate in weekend, Bank Holiday, Statutory Holiday, early morning and evening services as per departmental arrangements.29. Undertake other reasonable duties commensurate with this role as required. This may be subject to change to meet the needs of our patients.30. Work across site where required.31. The post holder will be expected to adapt to changes that may occur, which may affect the current practices within the Pharmacy Department, such as the introduction of new equipment, procedures, policies, and hours of working.

Person Specification

Qualifications

Essential

• NVQ Level 2 Pharmacy Services or Pharmacy equivalent

Experience

Essential

• Demonstrable experience working in a pharmacy environment
• Experience of working in a team
• Experience of dispensing prescriptions OR the preparation of aseptic products

Knowledge

Essential

• Knowledge of stock control systems and storage of medication

Desirable

• Knowledge of hospital pharmacy supply and discharge planning
• Able to relate to all grades of staff within a multidisciplinary team

Skills

Essential

• Clear and accurate written communication skills
• Ability to use different IT applications
• Methodical with attention to detail
• Ability to train others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

CSSB Building

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To develop and encourage multidisciplinary working and partnerships with other practitioners, including medical consultants, divisional clinical directors and clinical leads.

2. To ensure effective communication of all Ultrasound issues. This will include regular documented communication with the Ultrasound team in addition to communication with the senior management team within Imaging including risks around delivery of required standards.

3. To make sure where relevant a process is in place to validate requests against agreed protocols and referral guidelines and also to actively participate in the process.

4. To arrange, plan and participate in the Ultrasound Quality Assurance programme to include national screening programmes.

5. To plan maintenance schedules, initiate and monitor external engineers to breakdowns, to support prompt service resumption.

6. To be accountable for the data collection of the service activity. To assess and analyse complex data in order to identify patterns and trends to enable effective and informed decision making and long-term planning of services.

7. To undertake and be responsible long-term workforce planning through analysis of data to assist in the planning of caseloads and inform decisions around changing skill mix. Identifying the future needs of the service in line with modernisation and changing healthcare needs.

8. To be responsible for recruitment, retention and regular review of staffing levels and skill mix within the service to ensure these meet the needs of the services, national targets and Trust objectives.

9. Manage staff rosters, annual leave, and training to maintain a core staffing resource working towards the delivery of a 7-day service in the future.

10. To manage day to day activities of any locum or third-party provider staff as required, supporting the ultrasound service.

Please see attached JD for full responsibilities

Person Specification

Qualifications

Essential

• HCPC Registered (or equivalent professional body)
• Masters level qualification in Ultrasound

Desirable

• Management Qualification
• Quality improvement training

Experience

Essential

• Experienced Sonographer
• Experience of working and managing an Ultrasound Department
• In depth experience of leading and managing teams of sonographers across different levels
• Significant experience of working in a multidisciplinary environment with a range of health professionals

Knowledge

Essential

• Demonstrable skills in leading change management with teams
• Advanced communication skills
• Advanced negotiating skills
• A proven ability to deal effectively with patients, their families and carers and the general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Marlborough

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key duties and responsibilities

(Please note this is a list of options, it is not exhaustive, which options are deployed will be decided by the individual PCN, in conjunction with the clinical pharmacist and SEL GP Group). It is however mandated by NHS England that this role is patient-facing in nature.

1. Patient facing Clinical Medication Review

Undertake clinical medication reviews with patients and produce recommendations for senior clinical pharmacist, nurses and/or GP on prescribing and monitoring. These reviews could be cohort based, in care homes, polypharmacy or any other area required by the PCN, within the pharmacists competence. Home visits may be required.

2. Medicines quality improvement

Undertake clinical audits of prescribing in areas directed by the PCN, feedback the results and implement changes in conjunction with the relevant practice team.

Identify cohorts of patients at high risk of harm from medicines through computer searches. This might include risks that are patient related, medicine related, or both. Put in place changes to reduce the prescribing of these medicines to high-risk patient groups

3. Medicines safety

Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.

4. Management of common/minor/self-limiting ailments

Managing caseload of patients with common/minor/self-limiting ailments while working within a scope of practice and limits of competence. Signposting to community pharmacy and referring

to GPs or other healthcare professionals where appropriate.

5. Patient facing medicines support

Provide patient facing clinics for those with questions, queries and concerns about their

medicines in the practice.

6. Telephone medicines support

Provide a telephone help line for patients with questions, queries and concerns about their

medicines.

7. Management of medicines at change of care setting

Reconcile medicines following discharge from hospital or admission to intermediate care or care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge. Set up and manage systems to ensure continuity of medicines supply to high-risk groups of patients (e.g. those with medicine compliance aids or those in Care Homes).

8. Medicine information to practice staff and patients

Answer relevant medicine-related enquiries from GPs, other network staff, other healthcare teams (e.g. community pharmacy) and patients with queries about medicines. Suggest and recommend solutions. Providing follow up for patients to monitor the effect of any changes.

9. Drug monitoring

Ensure robust systems are in place for drug monitoring at each practice across the PCN, streamlining these where possible. Understand and apply the traffic light classifications for prescribing in the Leeds Health Economy.

10. Signposting

Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.

11. Repeat prescribing

Ensure each practice in the PCN has a robust repeat prescribing policy, and streamline these across the PCN where possible. You may be asked to contribute to the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates. Ensure patients have appropriate monitoring in place when required.

12. Service development

Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advice on treatment pathways and patient information leaflets).

13. Information management

Analyse, interpret and present medicines data to highlight issues and risks to support decision making.

14. Education and Training

Provide education and training to primary healthcare team on therapeutics and medicines

optimisation.

15. Care Quality Commission

Work with the general practice teams to ensure the practices are compliant with CQC standards where medicines are involved.

16. Public health

Support public health campaigns. Provide specialist knowledge on all public health

programmes available to the general public.

17. Collaborative working arrangements

Work collaboratively with their PCN Clinical Director.

Participate in the PCN MDT.

Liaise with the Leeds GP Confederation Clinical Pharmacy team to benefit from peer support.

Liaise with CCG Medicines Commissioning colleagues on prescribing related matters to ensure consistency of patient care and benefit

Engage with the Leeds Practice Pharmacist and Technician Network and with the other SEL GP-employed pharmacists for peer support.

Foster and maintain strong links with all services across the PCN and neighbouring networks.

Explores the potential for collaborative working and takes opportunities to initiate and

sustain such relationships.

Liaises with other stakeholders as needed for the collective benefit of patients,including but not limited to :

Patients and their representatives

GP, nurses and other practice staff

Social prescribers, first contact physiotherapists, physicians associates and paramedics.

Community pharmacists and support staff

Locality / GP prescribing lead

Locality managers

Community nurses and other allied health professionals

Hospital staff with responsibilities for prescribing and medicines optimisation

18. Professional development

Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.

Work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present.

Review yearly progress and develop clear plans to achieve results within priorities set by others. Participate in the delivery of formal education programmes.

Demonstrate an understanding of current educational policies relevant to working areas of practice and keep up to date with relevant clinical practice.

19. Research and Evaluation

Critically evaluate and review literature.

Identify where there is a gap in the evidence base to support practice.

Generate evidence suitable for presentations at practice and local level.

Apply research evidence base into the workplace.

20. Health and Safety/Risk Management

Must comply at all times with the Health and Safety policies, in particular following safe working procedures and reporting incidents using the organisations Incident Reporting Systems

Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990).

21. Special working conditions

The post holder is required to travel independently between work sites and to attend meetings etc hosted by other agencies.

The post-holder will have contact with body fluids, i.e. wound exudates, urine etc while in clinical practice.

The post-holder is likely to need to visit patients in their own home.

22. Miscellaneous

Work as part of the team to seek feedback, continually improve the service and contribute to business planning.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

23. Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc

24. Respect for Patient Confidentiality

The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

Person Specification

Personal Qualities & Attributes

Essential

• Commitment to reducing health inequalities and proactively working to reach people from all communities
• Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations, e.g. CCGs)
• Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
• Ability to identify risk and assess/manage risk when working with individuals
• Able to work under pressure and meet deadlines
• Demonstrates accountability for delivering professional expertise and direct service provision

Desirable

• Demonstrates accountability for delivering professional expertise and direct service provision

Professional registration

Essential

• Mandatory registration with the General Pharmaceutical Council

Desirable

• Membership Primary Care Pharmacy Association (PCPA)
• Membership of the Royal Pharmaceutical Society

Other

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
• Adaptable
• Evidence of being a great team-player
• Self Motivation
• Safeguarding and other mandatory training
• Immunisation status
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes

Experience

Essential

• Demonstrable experience as an established foundation-level pharmacist, demonstrated within a practice portfolio
• Experience and an awareness of the breadth of common acute and long-terms conditions that are likely to be seen in general practice
• Demonstrates ability to integrate general practice with community and hospital pharmacy teams and community groups
• Experience of partnership/collaborative working and of building relationships across a variety of organisations

Qualifications

Essential

• Qualifications & TrainingCompletion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council
• Demonstrates and understanding of, and conforms to, relevant standards of practice.
• Follows professional and organisational policies/procedures relating to performance management

Desirable

• Holds or working towards an independent prescribing qualification
• Postgraduate Diploma in Clinical Pharmacy
• Successful completion of the CPPE General Practice Pharmacist Training Pathway

Skills and knowledge

Essential

• Demonstrable experience as an established foundation-level pharmacist, demonstrated within a practice portfolio
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
• Able to obtain and analyse complex technical information.
• Able to gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers
• Able to identify and resolve risk management issues according to policy/protocol.
• Understand the principles of research governance

Desirable

• Demonstrable experience as an established foundation-level pharmacist, demonstrated within a practice portfolio
• Able to plan, manage, monitor and review general medicine optimisation issues in core areas for long term conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South and East Leeds GP Group

Address

Hosted Employers address

1st Floor Park Edge Practice

Asket Drive

Leeds

West Yorkshire

LS14 1HX

United Kingdom

Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

To deliver SAFE, PERSONAL and EFFECTIVE patient care daily. You should be an enthusiastic and motivated plaster technician with an existing British Casting Certificate and recent experience in a plaster room in an acute hospital setting. The successful applicant would work as a team player within our busy plaster room environment within our orthopaedic outpatients department. The majority of working would be carried out on the Royal Blackburn site. However, flexibility and cross site working at our Burnley General Hospital site may also be required.

The post holder will provide a full range of casts and splints for patients being treated by the Trust. This includes but is not limited to patients visiting the Emergency Department, adult and paediatric trauma and orthopaedic wards (on both sites), specialised theatre support, the fracture and orthopaedic clinics and the Nurse Dressing clinic on a daily basis.

MAIN DUTIES

• The post holder will hold the British Casting Certificate and practise in line with the training undertaken to achieve this

• Have a minimum of 6 months recent experience in the plaster room of an acute hospital setting.

• Will actively mentor and support members of the team readily sharing skills and knowledge with less experienced colleagues. Acting as a mentor and resource for trainees who are developing their casting and splinting skills within the Trust.

• Will practise in line with all Trust policies.

• Will be able to work unsupervised using their own initiative, and be able to advise colleagues regarding available options for fracture or injury management.

• To competently apply a range of casts, splints and supports appropriate to the injury or orthopaedic problems and meet the patients needs. Whilst doing so to provide reassurance and communicate the management required for the applied support.

• Assist medical and nursing staff in the assessment of patients, giving advice regarding appropriate casts, splints or techniques.

• Set and maintain a high standard of patient care and promote health care education.

• Be knowledgeable regarding possible problems and complications related to fractures and their management with casts, and to take appropriate measures to prevent occurrence.

• Attend regular departmental meetings to share learning and develop solutions to current issues.

• Help to maintain a friendly and efficient environment within the plaster rooms to reassure patients and relatives and put them at ease.

• Order and maintain levels of stock e.g., stationery, dressings brace etc to ensure that the plaster rooms and clinics are stocked appropriately.

• To work in the clinic are where required, supporting medical staff, patients and their relatives within range of competency.

• Acknowledge own limitations and ensure competence prior to carrying out any tasks.

• Deliver holistic care to patients promoting equality, diversity and rights.

COMMUNICATION

• To communication clearly and respectfully with patients / family & carer, and to

document these in accordance with Trust policy and the patients right to confidentiality. Communication should be empathetic, tactful and courteous.

• To communicate clearly and professionally with all members of the MDT and work closely with all members of the team in relevant departments to ensure effective management of patients and joint up working.

• Demonstrate ability to reflect on own communication skills and modify behaviour and practice accordingly.

• Ensure that resources are used efficiently and effectively and report any causes for concern to the appropriate manager.

• To effectively communicate complex and sensitive information.

• Educate and advise patients regarding their after-care, especially problems associated with casting.

• Ensure that verbal and written advice is provided for patients to help them manage injuries and casts for splints.

• Provide telephone advice to patients who call with concerns, and know when to seek assistance if unable to advise competently or book into a return appointment for visible assurance.

TRAINING AND DEVELOPMENT

• Maintain requirements for Plaster Technician as defined by the BOA.

• Develop own Knowledge and skills using evidence based practice, making effective use of learning opportunities.

• Ensure own compliance with mandatory training..

• Attend relevant study days, courses and other learning opportunities identified in personal development plan.

• To act as a role model and support professional development of all students and junior

Staff.

• Be aware of current advances in casting care and in conjunction with the team and instigate changes as appropriate.

ORGANISATIONAL RESPONSIBILITIES

• Prioritise workload and organise own work to meet the need of the organisation and patient, to reduce risk and enhance quality.

• Monitor and maintain health safety and security of self and others in compliance with organisational policy and procedure.

• Ensure compliance with policies, procedures and clinical guidelines for self and others.

• Understand own limitations of competence and levels of responsibility.

PROFESSIONAL RESPONSIBILITIES

• To adhere to trust policies and procedures relating to own workplace to contribute to service development.

• Have a professional attitude in approach and appearance.

• To recognise the importance of peoples rights and interpret them in a way that is consistent with trust procedures, policies and legislation

• To challenge behaviour that infringes the rights of others

• To identify and take action where necessary to address discrimination and oppression

Person Specification

British Casting Certificate

Essential

• Must have British Casting Certificate
• Good Orthopaedic knowledge / experience
• Excellent communicate skill's, verbal, written and electronic
• Able to to communicate effectively with all MDT.
• Proven ability to work as a team member.
• Demonstrate a sympathetic approach when dealing with colleagues and patients
• Able to prioritise, plan and organise workload.
• Able to adapt to the changing needs of the service.
• Demonstrate ability to use own initiative and work without close supervision.
• Able to deal with confidential information in an appropriate manner.

Desirable

• Mentorship/Teaching Qualification
• Willingness to undertake future study for own professional development and service needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

East Lancashire Hospitals Trust - Royal Blackburn Holiday

Haslingden Road